Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Why US

We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it.

Telus International offers flexible opportunities with competitive rates across the globe. Learn more at TelusInternational.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're searching for iniduals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key.

In this role you will have the opportunity to contribute to safer internet browsing by reviewing and filtering potentially sensitive and adult material.

Through this work you will be making a valuable contribution by expressing your opinion on the quality and content of what is currently out there on the web and protecting users from viewing unsuitable material.

This role offers the freedom to work remotely, allowing you to set your hours based on task availability.

The estimated hourly earnings for this role are 14 USD. Payment is based on completed tasks, with potential for higher earnings based on productivity.

Requirements:

• Proficiency in both written and verbal English & Spanish
• Residency in the United States for the past 3 consecutive years
• Ownership and regular use of a smartphone (Android V5 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense.
• Gmail as your primary email account
• Familiarity with current and historical business, media, sport, news, social media and cultural affairs in your country of residency.
• Experience in navigating web browsers and smartphone apps for content interaction.
• Understanding of various social media environments, including memes, virality, and trends

Successful applicants will undergo a standard recruitment process, including a Spanish language test and an open book assessment. The role involves occasional quality assurance checks and offers long-term employment opportunities.

Important Reminder: Please kindly attached an updated resume once you have registered and apply.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**

We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it.

Telus International offers flexible opportunities with competitive rates across the globe. Learn more at TelusInternational.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job description

We're searching for iniduals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key.

In this role you will have the opportunity to contribute to safer internet browsing by reviewing and filtering potentially sensitive and adult material.

Through this work you will be making a valuable contribution by expressing your opinion on the quality and content of what is currently out there on the web and protecting users from viewing unsuitable material.

This role offers the freedom to work remotely, allowing you to set your hours based on task availability.

The estimated hourly earnings for this role are $12 - $14 USD per hour. Payment is based on completed tasks, with potential for higher earnings based on productivity. Selected candidates will be expected to work for a minimum of 10 hours per week (subject to task availability).

**Requirements

• Proficiency in both written and verbal English
• Residency in the United States for the past 3 consecutive years
• Ownership and regular use of a Smartphone (Android V5 or higher or iPhone running iOS version 14.0 or higher), internet connection, and associated computer/software at your expense.
• Gmail as your primary email account
• Familiarity with current and historical business, media, sport, news, social media and cultural affairs in your country of residency.
• Experience in navigating web browsers and smartphone apps for content interaction.
• Understanding of various social media environments, including memes, virality, and trends
• Successful applicants will undergo a standard recruitment process, including an open book assessment and an ID verification. The role involves occasional quality assurance checks and offers long-term employment opportunities.

Additional Benefits:

• Proactive well-being education provided each month, as well as quarterly initiatives
• Dedicated, responsive well-being team
• Access to complimentary wellness support benefits 

Must have the following skills & competencies

and English Language

Important Reminder: Please kindly attached an updated resume once you have registered and apply.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Why US

TELUS International AI-Data Solutions partners with a erse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com 

Job description

We are hiring freelance English & Spanish speaking Online Data Analyst's for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. 

This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. 

Requirements:

● Full Professional Proficiency in English & Spanish 

● You must be living in The United States of America the last 2 consecutive years 

● Ability to follow guidelines and do research online using search engines, online maps and website information 

● You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America 

● Being open to work across a erse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) ● Willingness to learn and adapt to changing guidelines and tasks 

● Applicants must be 18 years or over. 

Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. 

Payment

Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Join Our Team as a Media Search Analyst in the United States!

Are you an iOS device owner and user? Are you located in the US? Do you have a passion for Music, Video, and Apple products? Then we have an exciting remote opportunity for you!

Job Summary:

We are hiring freelance English speaking Media Search Analysts for a project aimed at improving Siri, Music App, Video App Store, and HomePod experiences. The job would suit someone who is detail-oriented and has an interest in Apple Products.

The role is remotely based, providing the convenience of working from home with flexible hours, and allowing you to work in your own time whenever work is available. This role offers you the chance to contribute to a global tech giant. You will be completing research and evaluation tasks in a web-based environment. The project offers a variety of tasks, and work is paid per task.

Main requirements:

• Full professional fluency in English is required
• You must be living in the US for at least 1 year
• Familiarity with Apple Products, must currently own an Apple Device and have an up to-date Apple ID account primarily linked to your initial registration
• Must have an email address associated with an Apple ID
• Access to a broadband internet connection, computer, and necessary software (provided at your expense)

Other Requirements:

• Strong attention to detail and excellent communication are essential
• Ability to work independently and flexibility to new techniques/processes
• A keen interest in Internet research 
• Preferred level of education/certification - High School degree or higher (Further opportunities may arise to contribute to other tasks on a freelance basis)
• Successful completion of online evaluations demonstrating the ability to follow guidelines

Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will be subject to quality assurance checks.  

Don't miss this opportunity to be part of a dynamic team working on innovative technology. Apply today!

Sounds interesting? To participate and learn more details, register here:

https://telusinternational.headway.ai/searchResults/REQ_ID_3802/?org_id=b36ee02f-7bcb"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status."

Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates.

If you are unsure as to whether a job offer is legitimate, please contact us at TI_[email protected] for confirmation.

"

Deed is a place where you can maximize your social impact while simultaneously growing as a valuable team member. We work with exciting and innovative companies like Airbnb, Discord, and Lululemon, and are backed by visionary partners including Y-Combinator and Earlybird Ventures (UiPath, N26), as well as accomplished entrepreneurs like the CEO of Uber.

Reporting to the Chief Operations Officer, the Senior Accountant will be responsible for accounting operations at Deed. This unique opportunity will enable the Senior Accountant to take ownership of the processes and systems required to build a scalable accounting function to support Deed's growth, with a potential for the role to grow with Deed.

* Drive the month-end close through preparation of work papers, journal entries, reconciliations, and financial statements

**

* 5+ years of in-house accounting experience ideally with 2+ years in a Senior Accountant role

---

Deed is proud to be an Equal Opportunity Employer building and celebrating a erse and inclusive workforce across the globe. We recognize that ersity of thought and background builds stronger teams. We approach ersity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable before or during your interview process, please email us

",

**

Location: We are a fully remote team, and although we hire globally, there is a preference for this role to be based in Europe or remote +/- 5 hours CEST time

Position: Full-time contractor

**

At CoW Protocol, we have many opportunities to work with data each and every day

We are looking for a Senior Data Engineer to support us in extracting relevant data from the Ethereum blockchain. In this role, your primary responsibilities will be creating and maintaining data pipelines, building out our data infrastructure, and supporting other teams in their data needs

The ideal candidate is passionate about working with the data and creating impact from the ground up in a fast-paced environment

**

• Partner with different stakeholders within the company to understand and address their data needs
• Create, maintain, and optimize data pipelines and queries and facilitate easy consumption of data results. This includes designing and implementing scalable data storage and processing solutions, setting up monitoring and alerting systems to detect issues early, and ensuring data quality and integrity
• Build the infrastructure required for performant extraction, transformation, and loading of data from a wide variety of data sources
• End-to-end ownership of all engineering aspects of the solution. Deploy inclusive data quality checks, tests, and code review processes to ensure the high quality and correctness of data
• Ensure that the company's data handling processes are secure and compliant with relevant regulations. This includes implementing appropriate access controls, encryption, and other security measures to protect sensitive data
• Connect with the Ethereum community, follow trends, and stay up to date about new analytical tools that help extract relevant data from the blockchain

**

• Strong technical background with a degree in Computer Science, Mathematics and/or Engineering
• Experience in designing, implementing, deploying, and maintaining efficient data architectures
• Proficiency in Python**and/or** other modern programming language development experience
• Proficiency in querying databases and data modeling, in particular SQL and relational databases experience
• Experience in working with blockchain data from 3rd party providers (including blockchain APIs): Dune Analytics, Etherescan, Coingeko, etc
• Knowledge of cloud computing platforms like Amazon Web Services (AWS), Google Cloud Platform (GCP)
• You are obsessed with numbers and a strong believer in data-driven decision-making, able to analyze and interpret complex data sets and draw meaningful insights from them
• Self-motivated and proactive team player, approach problems creatively and find effective solutions, able to multi-task and also work independently
• Passionate for engineering best practices such as code reviews, testing, continuous integration, and delivery
• Passionate about crypto and blockchain technology, a strong believer in its potential to transform industry 

**

• Flexible work environment: Join our hub in Lisbon or work remotely
• Token plan: Have a stake in our mission and shape the future of CoW DAO
• Periodic gatherings: Enjoy opportunities to connect with the rest of the team through regular trips
• Conference allocation: Stay up-to-date with ecosystem advancements using our conference budget
• Learning budget: Use our learning budget to support your higher ambitions
• Hardware budget: Take advantage of a hardware budget to acquire the necessary equipment
• Make an impact: You are joining a startup where you can make a huge difference. Your work matters!
• Flat hierarchies mean fewer processes and bureaucracy - see more of your ideas come to life!
• Flexible work and vacation times: Prioritize work-life balance through our robust, flexible work policy and vacation allowance
• Growth: If you're someone who loves taking the initiative and getting things done, CoW offers lots of opportunities for your inidual growth

Time zones: PST (UTC -8)

We are seeking a motivated and experienced Sales and Business Development Manager with a proven track record in generating leads, building relationships, and closing deals. The role requires a proactive, “hunter” mentality, as this is a new position within our company where the candidate will also help shape and create sales processes.

**Key Responsibilities:

- Lead Generation: Identify and pursue new business opportunities within the Live Events, Media, and Corporate Marketing sectors across North, South, and Latin America.

**Requirements:

Experience: Minimum of 3-5 years of sales experience, specifically in lead generation and relationship building via LinkedIn and over the phone.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Job Description:

**We are seeking a highly organized and proactive Remote Administrative Assistant to join our team. In this role, you will provide comprehensive administrative support to ensure the efficient operation of our remote workforce. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment.

**Key Responsibilities:

• Manage and maintain executives' schedules, appointments, and travel arrangements.

• Handle incoming calls, emails, and other communications professionally.

• Prepare and edit correspondence, reports, and presentations.

• Organize and maintain digital files and databases.

• Coordinate meetings, including scheduling, sending reminders, and organizing necessary materials.

• Assist with the preparation of various documents, including contracts and proposals.

• Provide support for special projects and initiatives as needed.

• Perform data entry and maintain accurate records.

• Assist with onboarding new employees and managing HR-related tasks.

• Conduct research and compile data as required.

**Qualifications:

• Proven experience as an administrative assistant or in a similar role.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Highly organized with strong attention to detail.

• Ability to work independently and handle multiple tasks simultaneously.

• Tech-savvy with the ability to quickly learn new software and tools.

• A proactive approach to problem-solving and a strong work ethic.

• High school diploma or equivalent; additional qualifications as an administrative assistant or in related fields are a plus.

**Benefits:

• Competitive salary and performance-based incentives.

• Flexible work schedule with the ability to work from anywhere.

• Opportunities for professional growth and development.

• Collaborative and supportive team environment.

• Access to a wide range of remote job opportunities and resources.

**How to Apply:

**If you are a motivated and detail-oriented inidual looking to join a forward-thinking company that values flexibility and innovation, we would love to hear from you. Please submit your resume for the Remote Administrative Assistant position at NoGigiddy.

**#ZR

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.

We are looking for a Customer Success Manager to join our amazing team of A-players and drive instant impact for our customers. We are hiring people who have done it before. 

Are you qualified for this role?

• Do you have experience acting as the named point of contact for enterprise customers, focusing on retention and growth strategies throughout the enterprise?
• Have you employed specific strategies and procedures for conducting outreach and managing customer concerns, delivering exceptional customer service characterized by organization, strategic thinking, and urgency?
• Do you actively seek client feedback to increase user satisfaction and product stickiness, acting on the collected feedback to enhance customer retention?
• Are you skilled in employing a highly consultative style to discover additional unmet needs and new use cases, generating new work/sales with current clients and creating proposals to meet these needs?
• Have you recommended service and product enhancements to improve sales potential and customer satisfaction, documenting and conveying every request to the product or sales team?

Are you up to what we’re up to?

• Do you embrace challenges as a pathway for your own growth?
• Have you embraced difficult conversations with colleagues?
• Do you have a track record of providing feedback to peers and leaders to reach goals?
• Are you able to articulate what growth looks like for you?

A Day in the life of…

• Customer Engagement - Proactively and reactively help customers understand the full value of LeadSimple through targeted outreach, both one-to-one and one-to-many.
• Extensive Product Knowledge - Possesses a deep understanding of LeadSimple’s features, both technically and in client-specific applications, to ensure all customer needs are fully met.
• Highly Consultative - Effectively communicates product features to clients in a relatable and engaging manner, identifies unmet needs, and generates new work, resulting in increased sales.
• Commitment to Customer Satisfaction - Maintains professional correspondence with clients at all levels, fostering strong, loyal relationships and a willingness to take ownership of outcomes.
• Autodidactic - Aggressively seeks out the information necessary to achieve mastery in the role.
• Communication - Clearly, concisely, and candidly articulates thoughts with internal and external stakeholders, avoiding vagueness and ambiguity, while delivering well-structured written and verbal communication.

**

• 8 Company Holidays + Week off at Christmas
• 6 weeks Paid Time Off (5 weeks Vacation, 1 week Sick)
• 1 Volunteer day with the organization of your choice
• Birthday lunch on us 🎂
• Monthly Healthcare Allowance
• Monthly WFH Allowance
• Yearly Vacation Allowance
• Fun and outcome-driven work environment with a smart, hard-working team
• Location independence
• Mission-driven company and values-based culture

Selected candidates will complete asynchronous assessments as well as interviews with different members of our team.

**

You can do it in an office

_You can do it from home

_

_Judgment, intuition, or care by another name

‍_If you can do that

Are you a tech enthusiast who loves ing into data and turning it into actionable insights? Do you get a thrill from solving complex problems and helping clients get the most out of their software? As our Customer Success Rockstar, you’ll be the hero our clients never knew they needed, guiding them through quarterly business reviews, conducting engaging software demonstrations, coordinating projects, and ensuring their loyalty metrics are off the charts. If you’re ready to rock the customer success world with your analytical and solution-oriented mindset, this gig’s for you!

**

• **Customer Meetings:
  **
  • Lead quarterly business reviews (QBRs) where data is your best friend—using insights to drive performance discussions, uncover opportunities, and ensure clients are hitting their goals.
  • Prepare detailed reports and presentations that not only highlight achievements but also provide data-backed recommendations for future success.

• **Software Demonstrations:
  **
  • Conduct in-depth software demonstrations that showcase the full capabilities of Zenduit’s solutions, helping clients understand how to utilize our technology to solve their specific challenges.
  • Tailor each demo to the client’s unique needs, ensuring they see how our solutions can integrate seamlessly into their operations

• **Loyalty Maestro:
  **
  • Use your analytical skills to track and analyze client loyalty metrics, like Net Promoter Score (NPS), satisfaction rates, and retention.
  • Develop strategies based on data insights to improve client engagement and ensure they’re getting the most out of Zenduit’s offerings.

• **Tech & Data Advocate:
  **
  • Be the go-to person for clients when it comes to reporting development, and utilizing business intelligence tools to their fullest potential.
  • Consult with clients to ensure they’re leveraging our technology in ways that optimize their operations and drive success.

• **Client Champion:
  **
  • Serve as the voice of the client within Zenduit, making sure their needs and feedback are communicated effectively to the development and product teams.
  • Build strong, data-driven relationships with key stakeholders to foster long-term partnerships.

• **Innovation Instigator:
  **
  • Always on the lookout for ways to up your game? Bring your ideas to the table, whether it’s improving our processes or finding new ways to wow our clients.
  • Stay ahead of industry trends and our product developments, so you’re always ready to bring fresh insights to the conversation.

**

• You’ve got a Bachelor’s degree in Business or Marketing
• You’ve spent 3+ years in customer success, account management, or a similar role, with a strong focus on data analysis, reporting, and software integration—bonus points if it’s in a SaaS or tech environment.
• You’re a wizard with business intelligence tools (like Power BI, Tableau, or similar) and have experience in reporting development.
• Your communication and presentation skills are legendary, and you’re all about making sure the client is the star of the show.
• You’ve got an analytical mind that loves to track and interpret key metrics, but you’re also creative enough to think outside the box.

**

• A chance to make waves in the telematics industry with a company that’s going places—fast.
• A competitive salary and benefits package that rewards your hard work.
• Room to grow, learn, and develop your career in a supportive, innovative environment.
• The opportunity to work with an amazing team that’s as passionate about technology and data as you are.

As an Inbound Lead Qualifier & Expert Researcher, you will play a critical role in our sales process by identifying, qualifying, and nurturing inbound leads. You will be responsible for conducting thorough research on potential clients, setting up appointments, and managing chat communications to ensure a seamless customer experience. Your expertise in research and communication will help drive our business growth and ensure that our sales team is equipped with high-quality leads.

**

• Lead Qualification: Identify and qualify inbound leads based on specific criteria, ensuring that only high-potential leads are passed on to the sales team.
• Research: Conduct in-depth research on potential clients, industries, and market trends to provide valuable insights that will aid in the sales process.
• Appointment Setting: Schedule appointments between qualified leads and our sales team, ensuring that all necessary information is communicated effectively.
• Chat Management: Manage chat communications on our website, providing prompt and accurate responses to inquiries and guiding potential clients through the initial stages of the sales funnel.
• Data Management: Maintain accurate records of leads, research findings, and communication logs in our CRM system.
• Collaboration: Work closely with the sales and marketing teams to refine lead qualification criteria and improve overall lead quality.
• Reporting: Provide regular reports on lead qualification metrics, research findings, and appointment setting to help track progress and optimize processes.

**

• Proven experience in lead qualification, research, and appointment setting.
• Strong research skills with the ability to gather and analyze data from multiple sources.
• Excellent written and verbal communication skills.
• Experience managing chat communications in a professional setting.
• Proficiency with CRM systems, preferably Zoho CRM.
• Highly organized with strong attention to detail.
• Ability to work independently and manage time effectively in a remote environment.
• A proactive attitude with a willingness to learn and adapt to new challenges.

**

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Flexible remote working environment.
• Ongoing training and professional development opportunities.
• The chance to play a key role in the growth of Zenduit.

**

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Overview

**Embrace the freedom of remote work and join our dynamic team as an Executive Assistant focused on supporting busy Executives. If you're ready to say goodbye to the daily commute and hello to a fulfilling career from the comfort of your home (or anywhere you love), this role is for you!

If you're a communication ace, passionate about building relationships, and excel in a remote setting with minimal oversight, we want you on our team.

**Schedule

Specific Duties and Responsibilities

• Admin Assistance: Provide comprehensive administrative support to executives, managing their calendars, scheduling meetings, and handling correspondence with efficiency and discretion.
• Email Management: Take charge of email correspondence, prioritize, organize, and respond to messages promptly on behalf of executives, ensuring clear and professional communication.
• Customer Care: Offer personalized customer support to clients and stakeholders, addressing inquiries, resolving issues, and ensuring a seamless experience that reflects positively on the executive's brand.
• Relationship Management: Foster strong relationships with clients and partners on behalf of executives, anticipate their needs, and proactively address concerns to maintain trust and satisfaction.
• Strategic Insight: Stay informed about industry trends and market dynamics, provide valuable insights and recommendations to executives to inform strategic decision-making and enhance customer experience.
• Collaborative Problem-Solving: Collaborate with executive teams to identify pain points, streamline processes, and implement solutions that optimize productivity and customer satisfaction.

**Skills and Qualifications

• Experience: We prefer candidates with a minimum of 1 year of experience in Executive Support, Administrative Assistance, or Customer Service.
• Remote Work Proficiency: You should have a proven ability to effectively manage executive tasks remotely, demonstrating autonomy and reliability.
• Communication Skills: Exceptional communication skills, both written and verbal, are essential. We value a keen attention to detail and a professional demeanor in all interactions.
• Customer Focus: We expect a deep commitment to delivering exceptional customer service. You should be dedicated to meeting and exceeding the needs and expectations of both internal and external customers.
• Adaptability: You need to be flexible and adaptable, able to quickly adjust to changing priorities and thrive in a fast-paced environment while maintaining a high level of professionalism and discretion.

**Benefits

100% Remote** Say goodbye to long commutes and start working from the comfort of your own home, as long as there is a reliable WiFi connection.

**How to Apply

**If you are passionate about connecting people with life-changing job opportunities and excel in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.

We are committed to creating a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Overview

Wave goodbye to bumper-to-bumper traffic and endless hours spent commuting! We're on the hunt for an enthusiastic and skilled Virtual Customer Support and Sales Representatives in the Philippines!

This role is your ticket to ditching the daily grind and instead, spending precious time with your loved ones or ing into your passions. We need someone with a solid background in customer support and sales who thrives in a remote setting.

If you're a multitasking wizard, able to navigate tasks with the finesse of a digital nomad, all while needing minimal oversight, we're looking for you! Join us and transform your workday into a blend of productivity and personal bliss.

Location

100% Remote

Schedule

Monday to Friday, US Business hours

Specific Duties and Responsibilities

• Customer Support: Respond to customer queries promptly and accurately via chat support, ensuring a seamless customer experience.
• Sales Skills: Builds relationships and can effectively manage a sales pipeline.
• Complaints Handling: Monitor and address customer complaints, proactively reaching out to provide assistance and solutions.
• Product Knowledge: Keep customers informed about new products, features, and functionalities. This includes upselling and cross-selling various products as appropriate.
• Process Improvement: Suggest improvements to streamline customer support processes, enhancing efficiency and effectiveness.
• Team Collaboration: Share feature requests and efficient workarounds with team members, fostering a collaborative environment to improve service quality.

Skills and Qualifications

• Experience: At least 2 years of experience in customer support and/or sales.
• Remote Work Proficiency: Comfortable working remotely and independently with a proven track record.
• Self-Motivation: Proactive and self-motivated with a strong ability to work independently and in isolation.
• Customer Service Skills: Exceptional customer-oriented skills, with a focus on delivering high-quality support.
• Communication Skills: Excellent communication and writing skills, capable of conveying information clearly and effectively.
• Attitude: Pleasant and positive attitude, with a customer-first approach.
• Problem-Solving: Strong problem-solving skills, able to identify solutions that enhance customer satisfaction and operational efficiency.

How to Apply

If you are passionate about providing exceptional customer service and thrive in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.

We are committed to fostering a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Staff Software Engineer is a seasoned professional with at least 10 years of experience in software development. Specialized in finance or crypto within the technology industry, this inidual excels in leading problem-solving, driving coding excellence, ensuring comprehensive testing, and adopting scalable and secure software implementations for solutions in areas like trading, swapping, regulatory compliance, fraud detection, automation, and more.

Who we are

Paxful is a people-powered marketplace for moving money from anywhere, to anyone. With over 12 million users across 170+ countries, Paxful offers access to crypto and local currencies using more than 450 payment methods.

Requirements

• Past experience within the fintech sector, or understanding of financial regulations, compliance, and security best practices.
• Excellent analytical, critical thinking, and problem-solving skills in financial technology contexts.
• Ability to manage, coordinate, and prioritize work with multiple team members for delivering software with quality in time.
• Strong communication skills and an ability to collaborate cross-functionally with product, engineering, and other departments.
• Able to explain technical concepts to both technical and non-technical stakeholders.
• Must be located in the Americas or Europe (between time zones UTC-5 and UTC+3).

Qualifications

• Solid track record of over 10 years demonstrating mastery of PHP, mainly in production backend applications.
• Solid experience in administration, modeling, optimization techniques in SQL and NoSQL databases.
• Demonstrated proficiency in working with third-party software integration using industry protocols like SOAP, REST, RPC, GraphQL, and WebSockets.
• Proven knowledge in processing queues such as Apache Kafka, or RabbitMQ, or standards like AMQP.
• Expertise in utilizing in-memory databases like Redis and Memcached.
• Understanding of Git and branching models for coordination with team members.

Nice to have

• Hands-on experience working with release management and architecting within cloud platforms like AWS or Azure.
• Familiarity with network security, traffic encryption, and authentication protocols.
• Enhanced skills in other programming languages like Golang and Java are highly valued.
• A comprehensive grasp of economics and finance, including swaps, escrows, scalping, staking, and lending.

Responsibilities

• Write production-ready, testable, and clear documented code, and handle edge cases.
• Understand team development approach, identify gaps, and recommend solutions.
• Maintain expertise in the team's domain areas, its services, interactions, and data flows.
• Utilize design patterns for scalable applications, anticipating future changes.
• Perform systematic debugging within the domain.
• Ensure epics and projects are broken down, prioritized, and understood by the team.
• Communicate clearly with other teams, fostering effective and targeted communication.
• Promote documentation and knowledge sharing within the team and with stakeholders.

Benefits

We encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.

You can expect:

• Competitive salary
• Fully remote work environment
• Flexible working hours with a 4-hour overlap in Eastern Time (EST)
• Opportunity to work with cutting-edge technologies on impactful projects
• Collaborative, innovative, and supportive work culture
• Opportunity to mentor and lead a team of talented engineers
• Professional growth and development opportunities

Notes

We are a fully remote, distributed team. However, we are currently unable to provide visa sponsorship for employment.

Due to legal restrictions, we are unable to hire iniduals residing in countries currently under international sanctions.

Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.

Interested in Paxful but don't think this role is the best fit for you? View our other positions: https://paxful-crypto.workable.com

—

To recruitment agencies and outsourcing entities: Paxful maintains a strict policy of not accepting third-party applications from recruitment agencies or inidual recruiters. Furthermore, any collaboration with outsourcing partners remains outside of our strategic planning.

The Staff Software Engineer is a seasoned professional with at least 10 years of experience in software development. Specialized in finance or crypto within the technology industry, this inidual excels in leading problem-solving, driving coding excellence, ensuring comprehensive testing, and adopting scalable and secure software implementations for solutions in areas like trading, swapping, regulatory compliance, fraud detection, automation, and more.

Who we are

Paxful is a people-powered marketplace for moving money from anywhere, to anyone. With over 12 million users across 170+ countries, Paxful offers access to crypto and local currencies using more than 450 payment methods.

Requirements

• Past experience within the fintech sector, or understanding of financial regulations, compliance, and security best practices.
• Excellent analytical, critical thinking, and problem-solving skills in financial technology contexts.
• Ability to manage, coordinate, and prioritize work with multiple team members for delivering software with quality in time.
• Strong communication skills and an ability to collaborate cross-functionally with product, engineering, and other departments.
• Able to explain technical concepts to both technical and non-technical stakeholders.
• Must be located in the Americas or Europe (between time zones UTC-5 and UTC+3).

Qualifications

• Solid track record of over 10 years demonstrating mastery of Python or PHP, mainly in production backend applications.
• Extensive experience in working with DeFi, Blockchain, Lightning Network, private/public ledgers, and Smart Contracts.
• Solid experience in administration, modeling, optimization techniques in SQL and NoSQL databases.
• Demonstrated proficiency in working with third-party software integration using industry protocols like SOAP, REST, RPC, GraphQL, and WebSockets.
• Proven knowledge in processing queues such as Apache Kafka, or RabbitMQ, or standards like AMQP.
• Expertise in utilizing in-memory databases like Redis and Memcached.
• Understanding of Git and branching models for coordination with team members.

Nice to have

• Hands-on experience working with release management and architecting within cloud platforms like AWS or Azure.
• Familiarity with network security, traffic encryption, and authentication protocols.
• Enhanced skills in other programming languages like Golang and Java are highly valued.
• A comprehensive grasp of economics and finance, including swaps, escrows, scalping, staking, and lending.

Responsibilities

• Write production-ready, testable, and clear documented code, and handle edge cases.
• Understand team development approach, identify gaps, and recommend solutions.
• Maintain expertise in the team's domain areas, its services, interactions, and data flows.
• Utilize design patterns for scalable applications, anticipating future changes.
• Perform systematic debugging within the domain.
• Ensure epics and projects are broken down, prioritized, and understood by the team.
• Communicate clearly with other teams, fostering effective and targeted communication.
• Promote documentation and knowledge sharing within the team and with stakeholders.

Benefits

We encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.

You can expect:

• Competitive salary
• Fully remote work environment
• Flexible working hours with a 4-hour overlap in Eastern Time (EST)
• Opportunity to work with cutting-edge technologies on impactful projects
• Collaborative, innovative, and supportive work culture
• Opportunity to mentor and lead a team of talented engineers
• Professional growth and development opportunities

Notes

We are a fully remote, distributed team. However, we are currently unable to provide visa sponsorship for employment.

Due to legal restrictions, we are unable to hire iniduals residing in countries currently under international sanctions.

Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.

Interested in Paxful but don't think this role is the best fit for you? View our other positions: https://paxful-crypto.workable.com

—

To recruitment agencies and outsourcing entities: Paxful maintains a strict policy of not accepting third-party applications from recruitment agencies or inidual recruiters. Furthermore, any collaboration with outsourcing partners remains outside of our strategic planning.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Location: Europe/US, remote.

Form of employment: Contract of employment or B2B contract (self-employed).

**We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for inidual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

**A few facts about us:

• Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1.

• We are among the Top 50 AI and Top 50 Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population. This means 27 million queries to our API daily and over 500k WebSocket connections in the peak time.

• Currently, we hire over 180 fantastic people.

• In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)

• In June 2023, our monthly MRR exceeded $1M.

**By joining Tidio as the Head of Product Marketing, you will become the first in the company to be responsible for building the product marketing field. As the manager of one specialist, you will take ownership of the go-to-market strategies for Tidio’s key products.

**As the Head of Product Marketing, you will:

• Define and implement strategies for product launches, feature releases, and market expansions to drive demand and ensure products' success​;
• Create compelling product messaging, positioning, and value propositions that resonate with target audiences and differentiate our solutions in the market;
• Produce high-impact content for all products and features, such as pitch decks, email campaigns, case studies, web content, and other assets that communicate the value proposition of the products effectively​;
• Provide the sales team with the enablement materials and training needed to achieve their targets;
• Manage one person and expand the team in the future;
• Gather and analyze customer feedback to influence product development and improve marketing strategies;
• Conduct market research and competitive analysis to understand customer needs, market trends, and positioning opportunities;
• Collaborate with cross-functional teams, including product management, design, and sales, to ensure alignment of marketing efforts with overall business goals;
• Stay abreast of emerging technologies, market developments, and industry best practices to inform strategic decision-making and maintain a competitive edge.

**You are the perfect fit if you have:

• 7-8 years of experience in Product Marketing within the B2B SaaS sector;
• Ability to e deep into a product (a product management background will be an asset);
• Exceptional storytelling skills and genuine passion for writing;
• Track record of managing successful product launches and marketing campaigns from concept to execution;
• Project management skills, with the ability to prioritize tasks, manage timelines, and meet deadlines in a fast-paced environment;
• Creative thinking and problem-solving skills, focusing on driving innovation and continuous improvement of marketing strategies;
• Analytical mindset with proficiency in analyzing data, deriving insights, and using metrics to optimize marketing performance.

**We would like to offer you:

• Opportunity to contribute to our vision of making customer experience frictionless for everyone! Our product is now used by 4% of the global population, and we want to grow it by leading the AI revolution in customer support. Are you in for the ride?
• Strategic and independent role with a crucial impact on the company’s growth;
• Unique possibility to build a product marketing field almost from scratch - test new solutions, create and optimize new strategies;
• Work with an experienced and international team that continually shares knowledge and is not afraid of testing new solutions;
• Great development opportunities – company-supported courses and conferences;
• Contract form according to your preferences (B2B or contract of employment) + ESOP;
• Remote-first work with flexible hours;
• 26 days off guaranteed in a year;
• Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
• Sport & wellness benefit or its financial equivalent;
• Private medical care or its financial equivalent;
• Mental well-being program – inidual therapy sessions and resources for employees;
• Free access to one of the most popular e-book/audiobook services;
• Regular integration events (company-wide meetings, team events).

**What happens when you send your CV?

• Video call with the recruiter about the position and the team.

• Interview with the Hiring Manager and the recruiter.

• A recruitment assignment.

• Call with feedback on the task with additional questions.

• Offer and fireworks ;)

**Don't hesitate and apply right away!

_Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence.

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

About Filestage

Filestage frees people from chaotic approval processes, making work more joyful and productive. From large enterprises to independent agencies, our review and approval platform helps teams share, discuss, and approve all their files, all in one place – including documents, designs, images, videos, and audio files.

We're a fully remote team with people working in home offices, co-working spaces, and coffee shops all over the world. Together, we're on a mission to create a seamless approval process that helps people deliver their best work.

We've raised our Series A and have over half a million users across 500+ companies, including AB InBev, LG, Havas, GroupM, and Emirates. So if you're looking for a fast-growing startup in a booming market, you've found it!

What you’ll be working on as our Customer Success Manager (Americas)

This is your chance to help shape the future of our remote company. We believe that a strong Customer Success Team is the backbone of healthy business growth.

• You build a good relationship with your customers. You work closely with your customers, build relationships and make them happy users who will gladly recommend Filestage to others.

• You turn customers into experienced users. You help customers get the most out of Filestage software in training sessions or by answering support related questions via chat, e-mail, phone, webinars and video conferencing, and by actively maintaining and utilizing our help centre articles. Don't worry, our customers are friendly and don't bite ;-)

• You proactively look for ways to make our customers even more successful. With your contribution to customer success, you improve the lives of creative people and project managers around the globe. You are committed to your clients and help them find pragmatic solutions and improve their workflow.

• You drive the growth of Filestage. You always have your feelers out and find opportunities to grow and expand in your clients' companies and to further distribute Filestage software.

Life at Filestage

We believe people are more productive when they can choose their own schedule. So we’re proud to offer fully-remote roles that give you the perfect balance between work and life.

Here are some of the benefits you can look forward to at Filestage:

• Work from where you’re happiest and enjoy a flexible schedule. We’ve been fully remote from the start, giving you the opportunity to meet people all over the world and broaden your horizons.

  • For this role, we’re looking for someone based in the Americas timezone to make sure there’s a high time overlap with our team members, customers, and partners.

• Meet up in real life. We all travel together at least once a year at our team retreat to have fun and get to know each other.

• Enjoy a strong team culture. We’re a group of knowledge seekers, reflective thinkers, clear communicators, goal owners, problem solvers, and team players. These are the values we strive for to help us achieve our mission.

• Join a happy team. We’ve been rated five stars on Glassdoor by our lovely team. You can take a look at our reviews here.

• Create a workspace that suits you. You’ll get a €1500 budget for hardware, as well €500 for home office to buy whatever you need to do your best work – including a computer, webcam, or standing desk.

• Get 36 days of holiday. Plenty of time for city breaks, summer escapes, and everything in between. You’ll also get a half day on your birthday to give you a chance to celebrate!

• Continue to grow and develop your career. We care about your development and want you to be able to learn new things! After six months in the company, you’ll get a budget to be able to use for personal development.

• Make your voice heard. We trust our team members to make the best decisions to achieve their goals, so you won’t have to put up with micromanagers here.

• Say goodbye to pointless meetings. We practice what we preach when it comes to productivity, so you can expect flat hierarchies, fast iterations, and no bullshit meetings.

What you’ll bring to the role

● You enjoy connecting with people. You know the definition of empathy without checking Wikipedia and put it into practice daily.

● You’re passionate about customer success management and customer support. You have experience in customer success management or account management. Sales experience is highly valued.

● You have business acumen and enjoy advising customers and consultative selling.

● You take ownership. You are filled with passion to take responsibility and to make things happen. You are an energetic self-starter who wants to make a tangible impact on a rapidly growing product and company.

● You are a team player. You understand that we can only be successful as a team. Like everyone else in our great team, you are fair, honest and respectful — and you are ready to have a lot of fun.

● You are fluent in English. Speaking Spanish is a plus.

Time zones: EST (UTC -5)

**

Contra is revolutionizing the world of work. Contra provides companies with an industry-leading, all-in-one platform to manage and scale their flexible workforce.

In a world where work is becoming more flexible and project based, Contra is leading the way in making the world’s platform for project-based and flexible work. Our platform offers all the necessary tools for hiring, onboarding, managing, and paying flexible talent. Contra has raised over $44M from top VC’s including NEA, Unusual Ventures and Cowboy Ventures.

**

Contra isn’t just another HR tool. Contra is building a new type of platform for the future of work. As both people and companies look to adopt more flexible working styles and talent strategies, we are leading the way, with a network of over 500k freelancers and 15k clients who depend on Contra to work together and collaborate, 100% commission-free.

**

As the Support Lead, you'll be dedicated to fine-tuning and optimizing our support platform (Intercom) to improve how we interact with users, increase product engagement, and streamline our support operations. You'll work on boosting key metrics, refining user interactions, and making sure every user has a great experience. Your goal is to make our support operations as efficient and effective as possible.

**

• Become a Contra product expert - focusing on user workflows, integrations, and platform functionality.
• Work with a sense of urgency and quickly identify root cause of issues and ensure SLAs/turnaround times are met.
• Lead initiatives on best practices and process improvements.
• Provide world-class support by taking ownership on user issues both on the freelancer and client side - working closely with the engineering, product and other teams to address and resolve user issues quickly.
• Provide regular insights and feedback on project status, achievements, and areas needing improvement.
• Keep our knowledge base updated, refine, and optimize help content, ensuring it supports user self-service and automated tools' effectiveness.
• Enhance the efficiency of customer support operations, focusing on reducing response and resolution times.
• Continuously analyze performance metrics and processes to identify opportunities for further improvement and automation.

**

• 2-3+ years of support experience.
• Proven track record of driving user retention and growth.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Excellent problem-solving skills and the ability to think strategically.
• Located in Toronto, Canada.

**

Contra offers competitive pay, scalable benefits, and perks.

• $70,000 CAD
• Health + dental benefits
• We provide you with a laptop on your start date

**

1. Intro Call with Recruiting Team (15-20 minutes)
2. Interview with Head of Operations (45 minutes)
3. Paid Case Study **+ Presentation to Head of Operations + Head of Community (45 minutes)
4. Interview with CEO & Co-Founder (30 minutes)

Contra is an equal opportunity employer, committed to ersity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: Contra communicates with applicants through @contra.com domains only. We never ask for money from potential employees. For the latest job postings, visit Contra Careers_.

As a Director, you’ll be one of the few team members who is not on billable client work. You’ll partner with our Creative Director, Director of Project Delivery, and Director of Business Development to support our project teams, define the strategy of the studio, and lead internal projects to help us achieve our vision. You’ll help cultivate a culture of intellectual curiosity and continuous improvement that empowers us to push the boundary of our technical projects year-over-year.

**

• Culture: Cultivating a high-performance engineering culture rooted in accountability and ownership (e.g., conducting ad-hoc 1:1s as needed; facilitating hiring, performance improvement, and terminations).
• Quality: Empowering our senior developers to uphold project code quality and technical architecture work.
• Pragmatism: Establishing processes and training that enable our team to practice value engineering that positions our team as trusted collaborators for clients.
• Developer satisfaction: Designing work processes that enable us to balance utilization rates with developer well-being (e.g., team members across multiple projects, code reviews that uphold quality without impacting velocity)
• Profitability: Ensuring that our team can reliably estimate and story point forthcoming work; ensuring that teams are delivering at an acceptable velocity to meet communicated delivery dates and protect our profit margins.
• Strategy: Collaborate with Studio Leads to determine where we invest the studio’s time and efforts across training, service offerings, tech & tooling, and integrating new opportunities (e.g., AI, IoT, web3). What activities will we pursue and what tradeoffs are we willing to make?
• Coaching: Training and supporting the apprentice Studio Lead in the craft-focused Studio Lead role
• Business: Joining our business-focused Studio Lead on new business calls as a charismatic, trusted technical consultant; contributing technical expertise to the drafting of proposals.

Read the full job posting here: https://garden3d.notion.site/Technical-Director-0e81207223e34bc0892a3727ab5c7d2d

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30)

**

The team works from almost every continent, primarily in Asia, Europe, South America, and North America.

Your role:

• This is a hybrid remote role with working hours tailored to the US Pacific time zone.
• You will be responsible for doing demo calls and onboarding new clients onto the product, guiding them on the benefits to their company, solving customer requests, and any issues that may come up via live support on chat or email.

Responsibilities:

• Take customer calls/emails/chats to provide accurate and helpful answers to their queries and concerns.
• De-escalate situations involving dissatisfied customers, offering patient assistance and actively helping them solve their problem.
• Assist them with using MightyScout. Clearly understand and communicate the product's capabilities.
• Identify customer needs, clarify their requests, and research every issue to provide solutions and/or alternatives.
• Additional administrative tasks assigned on an ad hoc basis.

Requirements:

• Bilingual, fluent in English and Spanish (speaking and writing)
• At least 2 years of related experience with both email and video calls.
• Proven experience in customer support/sales or a related role.
• Working knowledge and experience with using customer service software tools like Intercom/Crisp/Zendesk is preferred.
• Experience with Docs, Excel, Slack, and Notion.
• Proficient in the English language, both written and verbal. Someone who has great communication skills.
• Great active listening skills and exceptional interpersonal and rapport building skills.
• Strong problem-solving abilities and attention to detail.
• Empathetic, willing and caring enough to go the extra mile for customers.

**

• A chance to work with directly with the founders
• Flexible work environment - work from anywhere you want
• Opportunities for massive professional development and growth

Join Us: 

How to Apply: 

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

The Role:

We are looking for a DevSecOps Engineer with a focus on securing containers, orchestration, CI/CD pipelines and cloud infrastructure to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that embraces DevSecOps culture and strives to secure cloud infrastructure using cutting-edge technologies.

**The main responsibilities of the position include:

●        Conduct assessments and make recommendations to ensure that appropriate controls are in place

●        Participate in efforts that shape the company’s security policies, procedures, and standards for use in all DevSecOps phases 

●        Investigate and implement security best practices for containers, container images, and Kubernetes (AWS EKS) in all phases 

●        Configure and maintain platforms for workload protection 

●        Liaise with Cloud DevOps and Platform Engineers to investigate and implement security best practices for network security and access control in containerized environments, and suggest security improvements to the CI/CD process 

●        Investigate and implement security best practices for GitLab and Jenkins platforms, pipelines, and runners 

●        Liaise with developers to implement security best practices 

●        Create, develop, and implement solutions to address infrastructure and security requirements 

●        Identify and apply automation to improve security and reduce repetitive work

**Main requirements:

●        BSc/MSc in Information Security or any other related field 

●        Minimum 5 years of working experience in Information Security with a focus of at least 2 years in DevSecOps 

●        Strong experience in securing containers, container images, and Kubernetes (preferably AWS EKS) 

●        Experience with securing GitLab and Jenkins platforms, pipelines, and runners 

●        Strong experience with Cilium or Kubernetes network policies 

●        Experience with Infrastructure as Code using Terraform and Policy-as-Code 

●        Technical knowledge in AWS security and networking services (IAM, CloudTrail, VPC, EC2, EKS, ELB) 

●        Ability to work autonomously with minimum supervision and to integrate well within a team 

●        Excellent problem-solving skills and the ability to quickly learn new technologies in depth

The following will be considered an advantage:

●        Certified Kubernetes Security Specialist, Certified Kubernetes Administrator, and AWS Certified Security – Specialty certificates 

●        Hands-on experience with Prisma Cloud for workload protection

●        Experience with Helm, Istio, and scripting languages preferably in Python

**Benefit from:

●        Attractive remuneration package 

●        Food allowance

●        Intellectually stimulating work environment

●        Continuous personal development and international training opportunities

Type of employment: Full time

Location: Cyprus, Greece or Remote

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Job Description:

At Credit Clerk, we're dedicated to helping our clients overcome credit challenges and achieve financial freedom. On average, we assist our clients in boosting their FICO scores and tackling issues like collections, medical bills, and other negative items.

We are looking for candidates with exceptional English communication skills. We seek high-energy go-getters with a strong work ethic and an unwavering commitment to success. Previous call center, remote work, and CRM experience are preferred.

Role Description:

👉 Full-Time Remote Role: As a Sales Representative, you'll handle 20-30 inbound calls daily and offer solutions to customers to secure 3 sales per day

Qualifications:

👉 Personal equipment: Required to furnish your own computer or laptop with at least 8 GB RAM, headset with microphone, and high-speed internet connection.

Why Join Us?

👉 Impactful Work: Be a part of a team that genuinely helps clients improve their financial well-being.

Ready to join a company that changes lives for the better? Click the link below to apply and embark on a rewarding career path with Credit Clerk!

Time zones: GMT (UTC +0), CET (UTC +1), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

**Requirements:

**We’re working hard to lead by example and are looking to hire people who can get going quickly, are interested in learning new things and are comfortable working in a changing environment. If you recognize yourself in any of the requirements, we'd love to hear from you. Please upload your CV in a PDF format so that we can easily read it or send this to [email protected]. 

• You have a minimum of 1 year of experience in a support-based environment or you're a Graduate.
• Experience with Zendesk is advantageous.
• High proficiency in English is required, with the ability to speak French considered an advantage.
• You work well with structure in your day and are motivated by hitting and exceeding targets.
• You’re able to work in shift patterns, and you have a high-speed internet connection and a quiet, comfortable workspace.
• You’re resilient and can cope well with difficult situations.
• Comfortable working in the adult niche space, can think on your feet, and use your initiative in ambiguous situations.
• You’re reliable, energetic and able to prioritize effectively and see obstacles as challenges and you enjoy complex problem-solving.
• Ability to multitask, prioritize, and manage time effectively in a demanding role and you relish the idea of self-learning and personal development.

Responsibilities

As your experience grows, you will assume more responsibilities within the team. We're looking for people willing to invest in the role and the team. You’ll have regular socials and team meetings, being part of an inclusive culture. You’ll have a catch-up with your manager weekly and a performance review annually, where we’ll track your progression on our QA framework.

• Maintaining a positive, empathetic, and professional attitude toward customers and colleagues at all times.
• Responding promptly to customer-related inquiries and moderation tasks.
• Communicate with users across multiple platforms and channels.
• Acknowledging and resolving customer complaints and escalating where appropriate.
• Take ownership of your self-learning to ensure you maintain a high level of product knowledge and competency.
• Recording and documenting customer interactions, transactions, comments, and complaints accurately and efficiently.

PrestigeLinks

Digital Marketing Account Manager + Inbound Sales Position

• Full time
• Contractor
• Fully remote (location not important)
• Must work in US timezone hours
• Must be native English speaker
• Training provided
• Must be on the ball in your email game, every day
• You will also schedule and run your own Zoom calls with clients some of the time

Pay:

Hourly rate of $25 to $35 USD per hour, depending on ability and experience.

Freedom + Responsibility:

You're going to soak up so much learning and experience from this position 📈

We're a small digital marketing agency, and what we sell is rare and valuable. We do off-page SEO, but experience in SEO is totally not necessary. Clients are coming to us, ready to buy. Your job is to convince them, and then manage their ongoing account.

You get a lot of freedom in this position, and in exchange you take on a lot of responsibility.

If you're up for a challenge, please apply here:

https://tally.so/r/nWP2kP

Thanks!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Job Summary:

**We are looking for a Remote Data Entry Clerk to join our team and help us maintain accurate and up-to-date information in our databases and systems. The ideal candidate will have excellent typing skills, an eye for detail, and the ability to work independently. This role is crucial to ensuring that our data is reliable and easily accessible to our team members and clients.

**Key Responsibilities:

• Accurately enter data into various databases and systems from source documents within time limits

• Review data for deficiencies or errors, correct any incompatibilities, and check the output

• Verify data by comparing it to source documents

• Update existing data and retrieve data from the database as requested

• Perform regular backups to ensure data preservation

• Organize and maintain files and records for efficient data retrieval

• Collaborate with team members to address any discrepancies or issues with data entry

• Maintain confidentiality and security of sensitive information

**Requirements:

• Proven experience as a Data Entry Clerk or similar role

• Excellent typing speed and accuracy

• Strong attention to detail and ability to spot errors

• Proficiency in using data entry software and Microsoft Office Suite (Word, Excel, etc.)

• Ability to work independently and meet deadlines

• Strong organizational and time management skills

• Excellent communication skills, both written and verbal

• High school diploma or equivalent; additional qualifications in data management or related fields are a plus

**Preferred Qualifications:

• Experience with remote work and virtual collaboration tools

• Familiarity with data protection regulations and best practices

**Compensation:

• Competitive pay rate of $18 to $24 per hour

• Flexible working hours and remote work environment

• Opportunities for professional growth and development

• Supportive and collaborative team culture

• Access to the latest technology and tools to perform your job efficiently

QA Engineer (SDET)

**

We are a dynamic and innovative company dedicated to delivering top-notch solutions to our clients. We value creativity, collaboration, and commitment to excellence.

**

We are seeking a skilled QA Engineer to join our global team. The QA Engineer will be responsible for performing external reviews of features being developed, ensuring our software meets the highest standards of quality and performance.

**

• Conduct load testing to evaluate system performance under various conditions.
• Perform regression testing to ensure existing features remain unaffected by new changes.
• Develop and execute automated system tests to streamline the testing process.
• Collaborate with developers to identify and resolve defects.
• Create detailed test plans and test cases.
• Document and report bugs and issues.
• Participate in code reviews to provide QA perspective.

**

• At least 4+ years of experience as a QA Engineer or similar role.
• Strong knowledge of load testing, regression testing, and automated system testing.
• Familiarity with testing tools such as JMeter, Selenium, or similar.
• Understanding of software development lifecycle (SDLC) and QA methodologies.
• Excellent attention to detail and problem-solving skills.
• Strong communication and teamwork skills.

**

• Experience in fintech or related industry.
• Knowledge of scripting languages (e.g., Python, JavaScript).
• Familiarity with CI/CD tools like Github actions

**

• Opportunity to work with a dynamic and innovative team.
• Flexible working hours and remote work options.
• Professional growth and development opportunities.

We are a closely held custom software development agency and we are looking for a driven Engineering Manager.  Are you experienced in software team leadership, .NET, React and/or Azure cloud-based deployment?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!

The Work

The Engineering Manager leads a Scrum team of engineers while collaborating with the team's Delivery Lead to ship custom software solutions.  Typical solutions utilize the following technologies:

• .NET (predominantly) and Node.js (secondarily) back-ends
• Modern JavaScript-driven front-end frameworks; specifically React
• Service-oriented architectures
• REST APIs
• Azure cloud services
• DevOps/continuous deployment pipelines

Requirements

The position requires proven work experience in engineering management with a strong software development work history.  The Engineering Manager works within a multidisciplinary Scrum team as a partner to the team's Delivery Lead to lead the team (with sleeves rolled up) in the construction of custom cloud-based software for our clients.

The ability to research and communicate recommendations to their Delivery Lead peer and upward to our engineering director is crucial.  The Engineering Manager will also work hand-in-hand with clients so possession of a consulting mindset is a must.

Specific position requirements include the following:

• Bachelor's Degree, preferably in Computer Science or Engineering
• 8+ years of hands-on experience with custom software development
• 5+ years in a professional work environment analyzing problems, collaborating and leading teams
• 2+ years of Engineering management experience
• Excellent written and verbal communication skills are pretty darn important, too

About Span of Control and Day-to-Day Activities

"Engineering Manager" means different things in different organizations - in some organizations the span of control is large (a high number of direct reports) while hands-on work is low.  In other organizations, process work is high while span of control and hands-on involvement are both mid-range.  At MercuryWorks, we have established the emphasis between engineering managers very close to the "Team Lead EM" archetype as described in this excellent blog post: 5 Engineering Manager Archetypes (patkua.com).  

Some Specifics

At MercuryWorks you will:

• Lead, mentor and cultivate front-end and back-end engineers

• Collaborate with delivery leads to define and refine product vision

• Collaborate with engineers on your team to implement optimal tools and architectural patterns

• Apply exacting standards to ensure that the team delivers high quality applications

• Work collaboratively with team engineers to ship software

• Own all code that deploys through our CI/CD process

• Insist on industry best practices by reviewing all Pull Requests created by your team

• Gatekeeper responsible for approving all new additions to your teams' repositories

• Coordinate, communicate and collaborate on all of your team's enterprise application deployments

• Collaborate with executive leadership to improve software development processes and tooling

• Collaborate with your executive leadership and engineers to:

• Answer technical questions related to your team's applications

• Guide client engineers along the "Mercury Way" when developing within a Mercury-created ecosystem

• Collaborate with fellow Engineering Managers and Director of Engineering to establish/enforce consistent processes each team follows

What Kind of Products Will You Work On?

• Enterprise software applications for the Southeast's fastest growing commercial real estate firm
• Custom software delivery for the world's pre-eminent consumer brand
• Enterprise system of record, system integration and data dashboards for national insurance services firm
• Enterprise SaaS application for a dominant national home services company

How to Know If You're a Fit

If any of the following excite you, we definitely want to talk to you!

• Choose Boring Technology
• Your Team Structures Ain't Working. Let's Apply Team Topologies
• The Strangler Pattern
• Developer's Serenity Prayer

Benefits

Exact compensation and benefits may vary based on skills, experience and location:

• $120,000/yr - $150,000/yr
• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) with company matching
• Paid vacation, sick time and holidays
• Paid maternity and paternity leave

About MercuryWorks

We are a group of talented engineers and client delivery professional devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

About H1B Visas and Recruiters

At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

We’re one of the most popular commerce platforms on the web, powering millions of stores, including our own at woo.com. In fact, one in five online stores are powered by Woo, including Offerman Woodshop, Bjork’s official store, and the New Zealand All Blacks rugby team’s official store. Built on WordPress, Woo empowers anyone, anywhere, to sell anything. We partner with global technology brands such as Stripe, PayPal, Google, TikTok, Pinterest, Klaviyo and others, integrating their services with Woo to provide all the tools businesses need to run and grow their online stores. 

As part of the Automattic family, WooCommerce is fully distributed with no physical offices. The flexibility and autonomy that come with working from home are in our DNA: we provide benefits and resources to support your growth while doing your best work from anywhere in the world. We have a huge footprint, but we’re a small company. That means everyone here has the opportunity to make a visible, profound, and lasting difference, while helping the store owners that rely on WooCommerce every day. We are seeking experienced Growth Marketers to continue to expand our subscriber base and drive adoption on the WooCommerce platform. 

We’ll be looking for people who are interested in:

• Developing, testing, and iterating on strategies to grow platform adoption and subscriber revenue growth using a variety of tactics and tools. You’ll need to think deeply about all potential conversion points within the various funnels, considering all channels from email and landing pages to in-app suggestions and notifications.
• Partnering with the Product, Data, and MarTech teams to design and launch A/B/n and multivariate experiments.
• Measuring, tracking, and providing detailed reporting on inidual experiments and the impact of our growth marketing efforts.
• Analyzing customer data and external research to inform our growth strategies and tactics.

Our Technical Growth Marketers: 

• Understand how to implement and improve a system for growth across the entire lifecycle. You can design experiments and campaigns grounded in marketing principles that leverage various channels and tactics. You have experience developing data-informed marketing strategies, and building highly-targeted campaigns with sophisticated email automation tools. 
• Understand the principles and mathematical concepts behind statistical testing and are comfortable with A/B/n and multivariate testing methodologies. Maybe you’ve worked with testing platforms and optimization tools, but you don’t require either to design and analyze experiments. You’re familiar with the processes and tools necessary to perform testing at scale in an organization.
• Have experience analyzing the performance of funnels, campaigns, marketing tactics, and experiments. That includes working with web analytics, conversion optimization tools, and large data sets, preferably within relational databases. Furthermore, you are able to develop hypotheses from this analysis to inform future strategies and test ideas. Being proficient in SQL is a must.
• Able to prioritize and manage multiple projects concurrently, clearly communicating goals and progress along the way. You take a hands-on approach to getting things done and hold yourself and others accountable.

If you’re interested in joining our team, we would like to hear more about you and your interests.

GMass is a Google Chrome extension that transforms Gmail into a powerful email marketing platform. Since 2015, we've grown into a profitable business with over 300,000 users who have rated us an impressive 4.8/5 stars across more than 10,000 reviews.

Our team is small, erse, and fully distributed, made up of multi-talented iniduals who wear many hats and do lots of different things.

We’re looking for an advanced-level PPC specialist who can build, launch, manage, and optimize our ad campaigns across Google Ads, Bing, and various social media platforms. If you have experience in building brand awareness, driving customer acquisition, and maximizing revenue growth, we encourage you to apply.

Responsibilities include:

• Analyzing market trends, identifying target audiences and opportunities, and developing campaign strategies.
• Creating and launching ad campaigns from scratch, which includes developing high-converting landing pages, conducting keyword research, structuring ad groups, managing bids, and developing ad creatives.
• Continuously monitoring, managing, and optimizing campaigns to hit performance metrics goals such as CTR, CPC, CPA, and ROI, as well as adjusting strategies accordingly.
• Conducting regular A/B testing to identify high-performing ad creatives, landing pages, and targeting strategies.
• Collaborating with other team members to create compelling ad creatives that resonate with the target audience and drive conversions.
• Analyzing and reporting on campaign performance, and utilizing analytics tools to track and measure campaign performance in order to identify areas of improvement and provide actionable insights to improve campaigns. 
• Staying up-to-date with industry trends, platform updates, and best practices to ensure optimal campaign performance.
• Developing and managing ad budgets, ensuring cost-effective campaigns align with overall company revenue goals.

Qualifications:

• Proven experience in managing PPC campaigns and ad spends of $150k+ across various platforms (Google Ads, Bing, social media)
• Experience with keyword research, bid management, ad copywriting, landing page creation, and A/B testing
• Proficiency in analytics tools (Google Ads, Google Tag Manager, etc) and knowledge of SEO principles and how they integrate with PPC
• Strong analytical skills to interpret data and generate actionable insights
• Self-motivated, with the ability to work independently and in a team environment
• Nice to haves: Google AdWords/Bing Certification & experience working in the email industry

Job Type: Contract

Compensation: $80-$150k, based on several factors including skill level, qualifications, and location.

Location: This role is fully remote and is open to applicants everywhere. A strong fluency in English is necessary as our campaigns are in English.

To Apply:

• Email us at [email protected] and include “PPC Specialist” in the subject line.
• Please summarize your experience and qualifications in a cover letter. We will read every cover letter personally — and at GMass, we always say the cover letter is more important than the resume. So if you have good qualifications but not necessarily email/B2B experience, explain how and why you’ll make the leap into what we’re doing.
• Say something in there to stand out and to make it clear you’re not using AI.
• Include a portfolio showcasing your writing samples and the campaigns you've created or managed. Please include links, if possible. We'd love to see the quality of your work and how it aligns with our projects, so show us your best!
• Select candidates will be interviewed.

Time zones: CST (UTC +8)

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is approximately 2 hours per day.

**

• Provide support to users and address any issues or questions they may have.
• Efficiently manage and execute daily operations tasks.
• Ensure all tasks are completed in a timely manner, maintaining high-quality standards.
• Create and manage demo accounts for new users.

Tools you'll be using:

• Hubspot 
• Notion 
• Looker
• Retool

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

About Us:

Zamp is an innovative startup committed to simplifying sales tax compliance for businesses. Our cutting-edge service integrates seamlessly with various platforms, helping our clients manage their tax obligations efficiently. Join our dynamic team and be a part of revolutionizing the tax compliance landscape.

Position Overview:

We are seeking a Technical Support Specialist to join our Customer Success team. This inidual will play a pivotal role in ensuring our clients have an exceptional experience with our service. The ideal candidate is passionate about working directly with customers to resolve technical issues, enjoys handling large volumes of data, and is adept at documenting processes and procedures. This role involves a combination of customer support, data manipulation, reconciliation, documentation, and light data science tasks.

Key Responsibilities:

• Technical Support: Provide technical support for API, Shopify, BigCommerce, CSV, and other data integrations and imports
• Customer Interaction: Troubleshoot and resolve customer issues related to software functionality and integrations, supporting customers via email, phone and/or video calls
• Data Handling: Handle large volumes of data in spreadsheets, including data manipulation, clean-up, reconciliation, and transformation
• Create and maintain comprehensive technical documentation for both internal and external use, facilitating education and enablement
• Develop and document processes and procedures that support Zamp's scalable growth and operational efficiency

Requirements & Skills:

• Proficiency in writing scripts and analyzing data using SQL, JavaScript, or Python
• Eagerness to learn and understand sales tax regulations; a background in e-commerce or sales tax is highly preferred
• Ability to effectively collaborate with client and partner founders/leadership, developers, and accounting teams
• Experience in project management, including the ability to plan, execute, and oversee projects from inception to completion

We are looking to expand our Sales Team by bringing on talented professionals for the roles of Seller Advisor, Business Advisor, and Sales Development Representative (SDR)! This is a fantastic opportunity to join an exciting, fast-paced company and gain deep insights into the online business world.

We’re on a mission to help more buyers and sellers achieve their goals. To reach our ambitious targets, we need driven, proactive salespeople who excel at building relationships and guiding clients through their journeys.

If you thrive on engaging with clients over the phone and assisting them in taking the next steps towards buying or selling their business, this could be a great role for you.

While some overlap with US timezones is required in this role, the role itself is 100% location independent, allowing you to live anywhere in the world. Be it the beaches in Mexico or in a mountain resort in the Swiss Alps – the choice is yours. 

Are you ready to get started?

If this sounds like an exciting opportunity for you, then read on to learn more about our company and how to apply for the position!

**

We are seeking a motivated and KPI-driven Seller Advisor to join our dynamic team. The ideal candidate will be responsible for managing outbound and inbound calls with potential customers, ensuring a smooth and effective communication process. This role requires a proactive approach to assist sellers in completing necessary tasks and moving through the vetting process efficiently.

**

• Conduct outbound calls to potential customers who have used our valuation tool, establishing connections and fostering relationships.

• Handle inbound calls from sellers who book consultations to discuss the potential exit of their business.

• Assist sellers in the vetting process by addressing their questions, guiding them through required tasks, and ensuring they complete necessary steps.

• Maintain detailed and accurate records of interactions and progress in our CRM system (Hubspot).

• Achieve and exceed KPIs.

• Collaborate with internal teams to provide feedback and improve processes for a seamless customer experience.

**

Outbound Calls:** Number of successful connections made with potential customers using our valuation tool.  

Inbound Calls:** Responsiveness and effectiveness in handling inbound seller consultations.  

Conversion Rate:** Percentage of potential sellers who submit their business and get listed.  

**

We are seeking a driven and KPI-focused Business Advisor to join our sales team. The primary responsibility of this role is to assist buyers in finding businesses that match their criteria, host calls between buyers and sellers, and facilitate negotiations to close deals.

**

• Perform outreach to buyers interested in businesses listed on our website.

• Assist buyers in identifying businesses that fit their investment criteria.

• Host and mediate calls between buyers and sellers to facilitate smooth negotiations.

• Maintain detailed records of buyer interactions and progress in our CRM system (Hubspot).

• Achieve and exceed KPIs.

**

Buyer Connections:** Number of successful calls with buyers interested in listed businesses.  

Outreach Efforts:** Number of outreach attempts to buyers who have been inactive.  

Business Sales:** Number of businesses sold through effective negotiation and buyer-seller mediation.  

**

We are looking for an energetic and KPI-driven Sales Development Representative (SDR) to join our sales team. The primary focus of this role is to contact buyer and seller leads, spending over 80% of the time on the phone. The SDR will engage with both warm and cold leads to expand our customer base.

**

• Make outbound calls to buyer and seller leads to establish connections and generate interest.

• Handle inbound calls from potential buyers and sellers.

• Qualify leads and convert them into verified buyers and sellers.

• Expand outreach to cold leads to identify new opportunities.

• Maintain detailed records of lead interactions and progress in our CRM system (Hubspot).

• Achieve and exceed KPIs.

**

Lead Contact Volume:** Number of leads contacted daily/weekly.  

Lead Qualification:** Percentage of leads converted into verified buyers and sellers.  

Cold Lead Outreach:** Number of cold leads contacted and engaged.  

**

Empire Flippers started in 2011. Back then, we were known as the AdSense Flippers, and we were all about building our own niche sites. We would monetize those sites via Google AdSense. Once the sites were making a little money, we would sell them on Flippa for 20x their net monthly profit.

We recorded our entire journey by blogging all about it.

It was a nice little business and soon we built quite a following of people who loved what we were up to. It got to the point where people asked us if we would use our Flippa account to sell their sites. They told us it would sell easier since we had the audience, and they would pay us a percentage of the sale.

So… we said yes.

It wasn’t long before we were selling way more of other people’s sites than our own.

We realized there was something here. Something big.

In 2012, we rebranded to Empire Flippers and became an online business brokerage in our own right. We launched our marketplace and became the “go-to” solution for people wanting to sell their online businesses.

Fast forward to today, we now have an established team with one thing in common; we’re all obsessed with online business. We have dedicated staff for each step of the selling and buying process — everyone from marketing and sales team members, to vetting and migration experts.

Now, we’re inviting you to become part of our story.

**

Becoming part of our Sales Team makes you a critical part of Empire Flippers. 

You will represent our brand and be the face of Empire Flippers to buyers and sellers while learning skills that will last you a lifetime in the online business world. 

Your work ethic and skill set will have a direct impact on our growth. We will open up our Rolodex, offer you training, and give you insights into the online business space that no college course or paid informational product could ever teach you.  

And you won’t be just another employee at a giant corporation.

You will connect with entrepreneurs running hundreds of sites, as well as entrepreneurs running gigantic global e-commerce brands with name recognition. 

We’re a small, nimble company where every single person matters. Your actions will very directly tie to the success of the business; you won’t be just a number.

**

While we are an Inc. 5000 company, we’re not overly corporate. You’ll work with our entire team to make sure the job gets done. We believe in collaboration, and that means every department in our company comes together to help bring a project to fruition.

It has been an effective strategy, and has worked well for us. 

When you first come on board, you will start learning more about our business before jumping into the job. You will learn everything there is to know about the different kinds of customers we serve in our audience. You will become well versed in all of our processes, from how our listing review process works all the way up to the intricacies of structuring a business acquisition.

Once you have the basics down, you will use the phone, chat systems, and email to communicate with our audience and will have access to our backend support systems through HubSpot, Zendesk, and our EF Platform.

**

We believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with. We care more about your attitude and the values you bring to the table than specific hard skills you may or may not have.

This role does involve a lot of telephone work so to be a fit for this role, it’s vital that you aren’t afraid to pick up the phone and that you are able to give a warm and professional impression of our business.

**

**

You can spot risks and opportunities. Every day, you will speak with entrepreneurs about scaling businesses, liabilities, and how good certain assets are as an investment. Over time, you will need to be able to spot what are genuine risks and genuine opportunities for people looking to acquire online businesses. You will need to be able to confidently tell the entire story of a possible acquisition. While investing in online businesses can bring great returns, it can also be a volatile space to play in. We respect our audience’s intelligence by telling them about both the risks and rewards.

You’re a problem solver. Selling a business is an intimate experience for most entrepreneurs, especially if it is the first business someone is selling or buying. That means you will face obstacles and challenges. It will be up to you to make sure those challenges are met head-on and solved. 

You’re excited about expanding the Empire Flippers brand. We love hiring people that are passionate about the online business industry. In many ways, we really are changing lives. We want you to be on board with our mission, participate in industry conversations, and get people excited about working with us.

We’re also looking for iniduals with the following competencies:

Efficiency** – Able to produce significant output with minimal wasted effort.  

Honesty & Integrity** – Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is expedient. Speaks plainly and truthfully.  

Organization & Planning** – Plans, organizes, and schedules in an efficient, productive manner. Focuses on key priorities.  

Follow-through on commitments** – Lives up to verbal and written agreements, regardless of personal cost.  

Analytical skills** – Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.  

Proactivity** – Acts without being told what to do. Brings new ideas to the company.  

**

Our company is built on a culture of remote work, travel, and living life on your terms. Being a location-independent full-time position is one of the many benefits! You’ll be free to work anywhere in the world that serves your creativity best. The choice is yours.

Our team is spread out across the US and European timezones. But you won’t be isolated. Our company Slack is always on the go and you’ll have regular video calls with your team and others around the business.

We aren’t going to chain you to a cubicle. While we’re an Inc. 5000 company, we’re not a Fortune 500 company. You won’t be some badge number in the corporate machine. We will want your input and insight. We are going to rely on your experience to make our process better and smoother for our buyers and sellers while also helping to increase the number of high-quality businesses that go live on our marketplace.

When you first start off, you will be training with our Sales team remotely for the first period. We won’t throw you in at the deep end but we will be aiming to get you up and running and talking to customers as quickly as possible.

**

While we may have a somewhat unorthodox approach to work, we do still have high standards for our team and a lot will be expected of you. Hopefully, you will exceed those expectations and take us to new heights with the skills you bring to the table.

A big part of our company is about experiencing what the world has to offer and going after it. That being said, _we also work hard.

Sometimes we have to work weird hours. It is not uncommon to take a 3 a.m. phone call if you’re in Thailand to connect with someone over in the U.S. Or vice versa. You will need to be someone who is ultra-flexible. Our business is truly global, and we have customers in every corner of the globe. 

Sometimes we really do work next to the pool. We might take a long break in the middle of the day, but burn the midnight oil early in the morning and late into the night with a 12-hour work day. That isn’t every day, but it does happen when we need to finish a project or answer a client’s series of questions, so you’ll need to be prepared for that.

A lot of people would love to have a side gig or a gap year experience that allows them to travel the world before finding a job back home. **That is not this job.

We focus on a strong life/work balance and encourage our team to tackle their bucket lists while working in an exciting, challenging, and ever-changing industry. 

We’re made up of a team of successful entrepreneurs and former corporate professionals and we want you to become a long-term team member with us. Ultimately, we want this sales position to grow into a profitable career for both you and the company. 

**

This position is a fully remote role. During the first few months, your role will be probationary and your training and performance will be evaluated. Following probation, you will join our bonus sharing plan. 

This role starts at $3,000/month base rate with more upside on the bonus.  Once you join our bonus plan, there will be potential to earn above this depending on company performance. More details on that can be discussed during the interview.

We also offer paid, international and US healthcare coverage. 

Remember, we’re not going to throw you into the fire right away.

When you first come on board, you’re going to learn about our company. We will do a deep e into how our processes and systems work and teach you about each department within the business. 

As you get better acquainted with our company and processes, you will e into the low-level tasks, starting off with plenty of guidance and later becoming independent.

If this all sounds overwhelming yet exciting to you, then apply! You might be surprised how perfect you are for this role. 

—-

**

Here is the sequence of events we use when hiring our new sales professionals:

• Fill out an application, and submit as soon as possible.

• Upload a non-listed YouTube video of yourself explaining for no more than 3 minutes why you think you are a solid fit for this position. No fancy editing or camera tricks needed, but please provide something personal so we know a bit about you.

• We review all submissions and schedule interviews.

• Second interviews are done and a final decision is made.

• The chosen applicant will be announced with a job offer and start date.

If you’re thinking about applying, but are worried you might not have enough (insert excuse here) — don’t worry. If you want to build something more than just a 9-to-5 job, then apply.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Do you enjoy being a part of an entrepreneurial team, all working together and running at full speed to ignite a disruption in the tech industry? Are you also interested in leading and growing our Customer Happiness department, and working with our users to ensure exemplary tech support and service?

We’re Vidalytics.com. A video marketing platform that helps entrepreneurs scale their businesses in the face of bigger, better-funded competitors. We do this with the advanced tools in our video marketing & hosting platform. We’re 6 years old 🎂 and growing 50-100% per year. And you’re going to be a part of the team that will add a few zeros to that growth rate. 

What You’ll Be Doing (Job Tasks) 😃

• Answer tickets from users who are using our video player on their website. Bonus if you can not just help solve their tech challenges, but achieve the best marketing results with our tools. Weekend check-ins for urgent matters, 10 mins max. Some phone calls. 
• Setup plans and invoices for users in our billing platform (Chargify) 
• Work closely with developers to solve bugs users are experiencing and make sure nothing falls through the cracks
• Own the customer-facing help docs for Vidalytics 
• Occasionally get on video calls to demo new features or solve complex support issues 
• Outreach to users that go over plan limits and hand off to sales
• Help support affiliate partners
• Update internal documentation 
• Set up automated messages and bots to automate repetitive tasks/support inquiries
• Quarterback user-related tasks, like DMCA Reports and chargebacks

Requirements 😃

• 2+ years of experience in Customer Support/Service or Tech Support role, ideally for a SaaS or technical product 
• Tech savvy – you need to be able to pick up using new software and technical topics quickly, but don’t worry, we’ll help train you and point you in the right direction
• Experienced with Customer Support Tech Stacks (such as Intercom, ClickUP, JIRA). 
• Excellent communication skills, written and verbal, you’ll be communicating with our users constantly
• Excellent problem-solving and decision-making skills
• Autonomy - we won’t hold your hand, but deadlines must be met. This is especially important since we’re a remote team
• Impeccable attention to detail
• Empathetic approach to helping our users succeed
• Entrepreneurial - we’re a startup, so you’ll get to wear a lot of different hats

Nice-to-have **😃

• Basic understanding of HTML / CSS / Javascript concepts (we're a SaaS after all!)
• Ability to work with landing page builders such as ClickFunnels or Convertri for customer support purposes 

Our Leadership Team 😉

You'll work directly under our VP of Operations, Erika, who resides in Warsaw, Poland. She is an eclectic professional, with a varied skill set and a passion for organization, product and design. She oversees operations across the company and is directly involved in the prioritization of tasks and features, alongside our Product Managers, CEO and Head of Engineering. 

Patrick, our CEO, is a veteran online marketer and serial entrepreneur. He lives in Austin, Texas, USA. He’s bootstrapped several startups to successful businesses both online and offline. He leads the strategy, sales, and marketing for the company. 

What You’ll Love About Us (Benefits and Perks) 😉

• High performance company culture. You won’t be a cog in a machine. Rather you’ll be a key member of a high performance team that is getting shit done. This is a place to grow and realize your potential, no matter what level you’re at in your career. 
• No office politics. We’re small and flat. There is no bullshit of trying to dance around sensitive topics. Divert resources from other ision’s projects. We’re direct, we’re honest, we’re here to accomplish big audacious goals. 
• We value your ideas. At Vidalytics, my door is always open. Need help? Let’s talk! Have a vision for the future of the company? I want to hear it! Think I suck at my job? Help me grow! 
• Rest and relaxation. Employees get 20 days of PTO. 
• Professional development. Want to continue your education? Vidalytics pays for classes, conferences, and more.
• You’re more than an employee, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”
• This is a resume-making position, where you’ll learn a lot and have a lot of responsibility. You don’t have to wait for someone to die or retire to move up, like in a mega-corp. 
• Entrepreneurial to our core – Not only are we a startup, but we need intrapreneurs that will help us scale, and we’re looking to start other sister corps in time to form a portfolio of companies, which you could be a co-founder of.

Vidalytics’ Values

(Yes, We’re Actually Serious About These) 😇

Data  – As much as we’re able to, we use data to answer questions, give bonuses and promotions. Not based on politics and titles. But data or not, when a decision is made, it is time to get on board. 

Scrappy Entrepreneurial Mindset  – We’re a startup. You get a lot of freedom, responsibility and autonomy, but then at times we need to do whatever it takes to make sure we survive. If you want an easy job, go work at the government. 

Radical Candor - The concept is rooted in two main principles: caring personally and challenging directly. This way we’re able to achieve a balance that promotes growth, trust, and constructive feedback. You can call out anyone from the CEO on down. Just be sure to attack issues and not people. ;) 

High Performance – This is a place to be your best. To work with people who are putting out.   grow, learn and see what you’re made of. For hyper learning. 

Accountability – Do what you say. And own what you’ve done. Mistakes happen. But the worst thing that can happen is when someone doesn’t own and learn from them. 

Growth – We are ALL constantly learning and growing. Otherwise we can’t scale with the business and for our teammates. We spend too much time at work to not be getting better. This is a place to learn, get better, and dare we say self actualize. 

Cheers,

Co-Founder / VP of Ops @ Vidalytics

At Automattic, we believe in making the web a better place, and making our workplace a happy place. We hope you can join us on this journey!

The Affiliate Program Manager for WordPress.com will play a pivotal role in scaling our affiliate program. With a focus on affiliate engagement, this role will activate affiliates through new content, new campaigns, and customized support to ensure their success. They will gather both product and program feedback from affiliates and share throughout the organization. They will coordinate new campaigns, including copy and design, and create landing pages optimized for affiliates. These efforts will directly contribute to expanding our market reach and overall revenue growth. 

Responsibilities:

• Affiliate Recruitment: Identify, recruit, and onboard high-potential affiliates. 
• Affiliate Activation: Onboard high-potential affiliates. Develop strategies and initiatives to activate and engage new and existing affiliates to optimize their performance and contribution to the program.
• Program Strategy and Management: Develop and execute strategies to grow the affiliate program, including promotional campaigns, affiliate incentives, and performance benchmarks. Monitor and analyze affiliate program metrics, adjusting strategies as necessary to achieve growth targets.
• Relationship Management: Build and maintain strong, productive relationships with affiliates and partners. Serve as the main point of contact for affiliate inquiries about WordPress.com, providing support and guidance to ensure their success and satisfaction with the program.
• Performance Monitoring and Analysis: Regularly analyze program performance, identifying trends and insights through data analysis. Use this information to optimize affiliate activities, improve program effectiveness, and maximize ROI.
• Collaboration and Coordination: Work closely with the marketing and product teams to align affiliate marketing strategies with overall business objectives. Ensure that affiliate promotions and campaigns are well-integrated with broader marketing initiatives.
• Market Research and Insights: Stay updated with the latest trends in affiliate marketing and competitor strategies. Use insights to improve program offerings and tactics.
• Compliance and Best Practices: Ensure that all affiliate activities comply with company policies and industry standards. Stay informed about affiliate marketing trends, technologies, and regulatory changes to keep the program competitive and compliant.

Requirements:

• 5+ years of experience in affiliate marketing, performance marketing, or a closely related field.
• Proven track record of growing and managing affiliate programs, preferably within the tech industry. 
• High level of creativity, attention to detail, and project management skills.
• Excellent communication and relationship-building skills as well as comfort with text, voice, and video communication.
• Familiarity with WordPress.com
• Experience building and customizing landing pages with a focus on conversion rate optimization.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Ability to work independently and in a team environment.
• Familiarity with affiliate marketing platforms and tools. 
• Strong project management skills with the ability to manage multiple projects and meet deadlines.
• Detail-oriented with strong planning and problem-solving abilities

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

WordPress VIP (WPVIP), the enterprise ision of Automattic, is the world’s leading content management platform. Leveraging our FedRAMP certification, WPVIP is expanding its reach into the public sector, and growing momentum in highly regulated use cases. WordPress, the Open Source CMS, powers 40% of the web, and our large and growing ecosystem of technologies, services, and integrations is designed to bring that freedom and power to our customers, which include several federal government agencies, as well as Meta, The New York Times, Salesforce, and hundreds more. 

Our government sector business is rapidly expanding as we capitalize on the US Federal Government’s “Cloud Smart” mandate, and we are correspondingly increasing our investment in our GRC capabilities. Consequently, we're looking for an experienced leader to guide our investments, and to make an impact by establishing an enterprise-grade, world-class Compliance function. 

With deep expertise with the FedRAMP certification process as well as Compliance more generally, you will drive toward attaining compliance standards including FedRAMP, ISO27K, SOC, and CSA Star; contribute to evolving our approach to GRC; and help our business capture a healthy share of the government sector total addressable market. This will entail being familiar with compliance standards such as NIST 800-53, and also being able to guide the organization on implementation approaches that balance security and compliance requirements with business and cultural realities. Your approach will be practical and include a willingness to roll up your sleeves and support implementation in various ways, including project-managing critical efforts.

Responsibilities:

• Ensure attainment of FedRAMP Moderate ATO and lead and execute ongoing processes such as ConMon, Annual Assessments, and SCR (Significant Change Request) activities.
• Collaborate with stakeholders to define a quarterly roadmap for the Compliance function to help address two key areas: (1) output activities to ensure certifications (such as FedRAMP) and customer commitments are assured and (2) foundational activities to improve Compliance related operations with measurable impact.
• Develop and maintain documentation for all Compliance-related activities. 
• Work across product, engineering, systems, and legal teams to identify and manage privacy, data protection risks, and compliance requirements to help meet business needs.
• Select and implement appropriate systems and reporting protocols to support multiple sets of certifications, documentation requirements, control families on one side, and to support provision of appropriate documentation to auditors, sponsoring agencies, customers, etc. on the other side.
• Engage and consult with executive and senior leaders to align Compliance and Security programs with business goals.
• Participate in customer stakeholder calls to understand new customer requirements and to guide these interactions to help balance commitments to ability to deliver.
• Build, scale, and manage our compliance team to support our needs as an enterprise-focused, distributed company.
• Promote a culture of compliance throughout the organization.
• Triage and manage all compliance-related priorities including support for RFPs.

Requirements:

• Domain expertise in public sector related compliance, possessing deep understanding of federal regulations and frameworks such as FedRAMP, NIST, and FISMA. 
• Deep experience with FedRAMP processes for AR, OR, and SCR; and when to leverage each.
• Experience in successfully obtaining and/or maintaining FedRAMP Moderate (or higher) certifications for IaaS, PaaS, or SaaS solutions or experience working at an accredited 3PAO and having structured and performed assessments for multiple CSPs within the past three years.
• One or more relevant certifications such as CISSP, CISA, or CRISC.
• Experience working with sales teams to respond to RFPs, VSQs, and other questionnaires from prospects and customers.
• Experience leading and motivating cross-functional, interdisciplinary teams and scaling compliance-related operations.
• Experience engaging with Compliance and Info Security teams at Enterprise customers to understand requirements and to co-develop solutions.
• Experience with Cloud computing and containerization tools (eg. Kubernetes).
• Understanding of international, federal, state, and local laws concerning data acquisition, protection, and transmission.
• Must be a resident of the contiguous United States.

Extra Credit:

• Direct experience with FedRAMP High within the past 3 years.
• Proven and effective relationships within the FedRAMP PMO.
• Hands-on experience implementing compliance automation tools such as Drata, Vanta, HyperProof, etc.

At Automattic, the company behind WordPress.com, Jetpack, Tumblr, and WooCommerce, we are seeking a talented attorney to lead our corporate, securities, and governance work. You’ll be an integral partner to our operations teams, giving strategic advice to help us run smoothly around the globe. 

We’re looking for a US-qualified attorney who is well versed in issues relevant to our late-stage private business, including advising on securities law compliance and corporate governance;handling complex international M&A, equity, and debt transactions; establishing and managing international subsidiaries; and running employee equity programs. This position reports to our General Counsel. 

We're a team that loves what we do and has an optimistic approach, and we're looking for people with the same mindset.

In this role, you will:

• Lead all areas related to the company’s global securities laws matters and related compliance.
• Manage our network of global subsidiaries, including managing all subsidiary board meetings, advising and executing changes to our entity structure, implementing intercompany agreements, and assisting with local compliance requirements.
• Assist with board agendas and materials, and keep records of all meetings and corporate actions.
• Oversee our innovative stock plan for Automatticians, and structure, negotiate, and execute stock sale transactions.
• Lead deal execution for fundraising and M&A transactions.
• Manage our investment portfolio and lead deal execution for venture investments.
• Design legal and business processes that enable Automattic to scale internationally. 

We’d love to hear from you if you:

• Have a JD from a US-accredited law school and 8+ years’ experience in legal practice (a mix of law firm and in-house experience strongly preferred), especially if you have experience building or leading a corporate legal team. 
• Are well versed in issues relevant to our business, including advising on securities law compliance and corporate governance; managing international subsidiaries; structuring and negotiating financing, M&A, and other strategic transactions; software integrations, licensing (especially open source licenses); and intellectual property. Everything at Automattic is done on a global scale and in an international context; bonus points for breadth of experience outside of the US.
• Thrive in a fast-paced environment, and have experience working on multiple complex transactions simultaneously, such as tender offers, fund formations, public offerings, etc.
• Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
• Are business-minded and practical in addressing legal issues. We don’t write a lot of memos at Automattic; we solve problems and get things done.
• Can write clear, concise, and informative documentation.
• Operate independently.
• Excel at understanding complex topics and explaining them to others in clear, concise  terms, as well as finding streamlined solutions to complex issues.
• Love the open internet and all it stands for.

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The candidate for Senior Tax Manager will primarily focus on domestic and global tax matters and be responsible for all aspects of Coinbase’s US federal and non-US income tax compliance. The candidate will be an integral part of the Coinbase tax operations team supporting the day to day operations of the global tax function. This inidual also will work closely with the broader Coinbase finance function and help drive initiatives for continuous process improvements.

The Coinbase tax operations team ensures that Coinbase complies fully with its tax obligations in all of the jurisdictions in which Coinbase operates. This includes filing timely tax returns, providing for taxes accurately and completely in its financial statements and supporting business operations to ensure an optimal and efficient tax structure. We are passionate about tax and crypto, and we are looking for an ideal candidate with a similar passion and collaborative focus to join our world class team!

What you’ll be doing (ie. job duties):

• Oversee and lead all aspects of the US Consolidated Income Tax Return, including tax form submissions, filings  and applicable disclosures.
• Maintain the tax calendar and ensure timely completion of federal tax filings and estimated tax payments.
• Model the federal tax impact of new legislation and/or planning projects and help implement new tax planning initiatives.
• Manage and coordinate with internal and external preparers the size and scope of Coinbase’s R&D tax credits.
• Manage various calculations of E&P, BEAT, CAMT, GILTI, FDII utilized for compliance and the financial statement.
• Provide support relating to US tax examinations and respond to inquiries by the IRS.
• Manage the preparation and filing of non-US tax returns, including maintaining a parallel tax calendar for all global filings and obligations.
• Identify and oversee improvements to federal income tax processes.
• Assist with ASC740 review; prepare internal tax technical memoranda to support tax positions.
• Drive improvements to all aspects of Coinbase’s tax position.

What we look for in you (ie. job requirements):

• 10+ years of relevant tax experience, ideally with a mix at both a Big 4 accounting firm and in industry.
• Significant experience with the preparation and review of US and International tax returns.
• In depth technical knowledge of U.S. tax provisions affecting international operations including Sub F, GILTI, FDII, FTCs.
• Excellent speaking and communication skills while working with business teams and explaining tax concepts to both tax and non-tax audiences.
• Outstanding detail-orientation and process-orientation skills.
• Collaborative and positive orientation.
• Willingness to pivot and learn.

Nice to haves:

• CPA or MST preferred.
• Experience with One Source Tax Provision and Tax Compliance.
• Crypto industry knowledge or experience.

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range: $195,500—$230,000 USD

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

Description de l'offre

Si vous êtes un professionnel qui travaille avec des textes, nous avons une opportunité intéressante d'utiliser vos compétences en matière de rédaction, d'édition, de technique et de créativité d'une manière nouvelle et innovante. En tant que tuteur d'IA - écrivain, vous ne ferez pas qu'écrire ; vous contribuerez à façonner l'avenir de l'IA.

Nous sommes à la recherche d'écrivains, de rédacteurs et d'artisans du verbe indépendants pour collaborer avec nous à la création d'une gamme variée de contenus. Ce rôle va au-delà de la rédaction traditionnelle ; il consiste à entraîner les systèmes d'intelligence artificielle en rédigeant des textes qui leur apprennent et les informent de leurs réponses.

En tant que tuteur d'IA - écrivain, vous utiliserez vos compétences rédactionnelles pour créer des textes sur un large éventail de sujets. En respectant notre guide de style, vous créerez des réponses qui constitueront la "voix" des futures IA. Vous créerez des réponses textuelles originales, utiles, honnêtes et non-offensives et vous vérifierez les faits de votre travail en utilisant des sources vérifiables.

Requirements

Exigences

• Vous avez une expérience professionnelle ou éducative en matière de création littéraire, de rédaction ou d'édition en français.
• Vous avez un niveau de langue maternelle ou de compétence (C2) en français.
• Votre niveau d'anglais est intermédiaire supérieur (B2) ou supérieur.
• Vous êtes titulaire d'un diplôme en communication, en linguistique, en littérature, en journalisme ou dans un domaine similaire.
• Vous êtes prêt à apprendre de nouvelles méthodes, capable de passer rapidement d'un projet à l'autre et d'un sujet à l'autre et de travailler parfois avec des directives difficiles et complexes.
• Notre poste de freelance est entièrement à distance, il vous suffit donc de disposer d'un ordinateur portable, d'une connexion internet, de temps disponible et d'enthousiasme pour relever un défi.

Benefits

Avantages

• Participez à des projets à temps partiel, à distance et en freelance qui respectent vos engagements professionnels ou académiques principaux.
• Tentez votre chance dans un projet d'intelligence artificielle et enrichissez votre portefeuille de nouvelles expériences.
• Ayez un impact tangible sur la qualité de l'IA.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**This is a side hustle, but some people do it full-time!

We're looking for Remote Sales Agents who can:**

1. Advertise via Facebook Marketplace and sell shipping containers using our user-friendly software
2. Respond to customers via chat, follow up with them, and encourage them to place an order.
3. You can close the sale directly on the chat by sending invoices from the company's system.
4. If a customer needs to talk over the phone, you can help them yourself or you can assign the lead to one of our closers to help you close the deal. It's up to you!

Pay:

Benefits:

Flexible schedule

**How to apply:

1. Once you sign up with your Facebook account and fill out our application form, one of our onboarding specialists will review it to determine whether you qualify. 
2. You will receive a phone call for the interview.
3. You will have to pass the interview to be able to join our company.
4. Once your account has been approved, you will be assigned to a trainer who will help you step-by-step.

**Training:

**Job Description:

**Enjoy the flexibility of working part-time from home with a leading virtual assistant provider. You can have a meaningful career working from home part-time while being present and available for loved ones, too. We are looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you? Then join us!

**Why You Should Apply:

• A remote position where you serve as your client's indispensable partner
• An opportunity to use your talents and skills to build your client's success
• A community of contractors to share ideas and best practices
• Regular support and guidance from your team

**Contractor Perks:

• Access to an exclusive pre-vetted client base with opportunities from various industries, including Consulting, Financial, Real Estate, Trades, Nonprofit, Church, & more
• 100% Remote
• You decide how many clients/monthly hours you want to take on
• Personalized Support- every engagement comes with a dedicated success consultant to help you along the way

**Essential Functions/Responsibilities:

• Maintain executive's appointments/calendar
• Email management and organization
• Prepare presentations and/or spreadsheets
• Social media management
• Create structure/workflow/processes
• Research technologies and make recommendations
• CRM administration: updates and data entry
• Make travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations
• Project assistance/coordination
• Event planning and coordination
• Provide assistance with personal tasks as needed

**Key Attributes:

• Detail-oriented, organized, and efficient
• Extremely self-motivated with strong time management
• Proactive, pragmatic, and resourceful problem solver
• Trustworthy and reliable
• Friendly and professional communicator
• Ability to manage multiple priorities and meet or beat deadlines with no errors
• Tech-savvy and quick to learn new concepts
• Ability to anticipate the needs of others coupled with a strong desire to serve
• Adaptable

**Key Qualifications:

• High school diploma or equivalent
• Available daily (Mon-Fri) during business hours, and able to dedicate at least 20 hours/week
• Experience in an administrative support role
• In-home office setup including Mac or PC Computer (including webcam) with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint)
• A fast and reliable internet connection
• Smartphone with email capabilities
• Designated professional, quiet space

**Additional Information:

• This is a 1099 contractor role
• The Virtual Assistant pay range is $18 - $21 per hour based on experience and skillset. Contractors are paid a fixed rate once per month based on the number of contracted hours. We do not guarantee hours or clients
• All applicants may be subject to a background check prior to an offer of employment or contract being issued
• We participate in E-Verify

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

**The medical system is failing the 65% of adults in the US suffering from chronic disease.

People are becoming more health-conscious, and a new era of holistic healthcare, driven by educated consumers, is emerging.

There are already more than 1 million people in the US providing holistic care, like acupuncturists, chiropractors, massage therapists, nutritionists - and dozens more - and they offer tremendous value, most of which is untapped.

Many still see these therapies as 'alternative,' but we have conviction that with better tech and UX for both consumers and practitioners, holistic care will be recognized as a more effective model of healthcare, and we can revolutionize what we as a society deem 'primary medicine.'

**Heal.me is a marketplace and SaaS growth platform for holistic practitioners, and our plan is to become the operating system for holistic healthcare.

More than 4,000 practitioners are growing their businesses on our platform today, and we've raised more than $3.5M from early investors in Calm, HeadSpace, Uber, and MindBody.

We're looking for our next winning salesperson to join our team and help us grow our community of holistic practitioners. The role consists of a combination of fielding and closing inbound demos, in addition to sourcing, cold-calling and scheduling outbound demos.

This is a high volume, hunting & closing sales role. The right person is a self-starter who speaks the language of wellness and has a proven track record of sales success. There's not much warm-up or training; we're looking for high agency iniduals who can figure it out and hit the ground running.

Heal.me is a mission driven company. We're a team of people inspired to make a big impact in the world. Our top KPI is the # of bookings through our platform - and growing that number is our sole focus. The work we're doing is important, and we don't tolerate woke ideologies that distract from our mission.

High performance is a must for each AE on the team, and is rewarded with uncapped commission structure. If growing with an early stage startup and being an integral part of our success excites you, we encourage you to apply!

**Base Salary: $60K

**Requirements:

Benefits:

We are seeking a highly organized, motivated, and versatile Administrative Assistant to join our team. In this role, you will play a critical part in managing erse administrative tasks, coordinating projects, and ensuring effective communication within our team and with our clients. Your role will be pivotal in supporting our team's efficiency and our clients' satisfaction.

The tasks include:

• Conduct thorough research on industry trends and news updates, promptly informing the team about relevant developments.
• Research contact information utilizing different tools
• Handle customer service inquiries with promptness and professionalism, ensuring client satisfaction.
• Maintain and organize a system for managing customer requests and follow-up tasks, ensuring timely response.
• Verify and perform quality control on the data in our database
• Assistance with updating data in our system, and maintaining its accuracy
• Identify issues or delays in projects and communicate with team
• Perform general administrative tasks including data entry, preparing reports, and maintaining documentation.

You'll Love This Role If:

• You strive for excellence: You're not just looking for a job; you're seeking a craft. You take pride in your work and are committed to delivering quality results. You see every task as an opportunity to excel and contribute to our shared goal of having the best product in the market.
• You're detail-oriented: You believe that the devil is in the details. You’re meticulous and thorough, ensuring nothing slips through the cracks. Your keen eye for detail means you’re constantly on the lookout for ways to improve processes and outcomes.
• You're a hard worker: You're no stranger to rolling up your sleeves and getting the job done, even if it means burning the midnight oil. Long hours don't phase you because you're focused on achieving exceptional results.
• You thrive on performance-based rewards: You're driven by success and motivated by the prospect of being rewarded for your hard work and achievements. You love setting ambitious goals and smashing them.
• You value teamwork and collaboration: You're a team player who thrives in an environment of like-minded professionals. You appreciate the synergy of working with others who are just as passionate about their work as you are.
• You view your work as art: You approach your tasks with creativity and passion, seeing beyond the mundane to the masterpiece you can create. You're not just completing tasks; you're crafting experiences and solutions that make a difference.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Lead Support Engineer

**About the client:

Our client is modernizing the brokerage ecosystem. They are a ersified financial services firm replacing the legacy infrastructure used across capital markets.

They started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Their proprietary prime brokerage platform adds significant efficiency to the market while focusing on minimizing risk, redundancy, and cost for clients. Their goal is to create a single source-of-truth platform for every asset class, in every country, and any currency.

By combining highly skilled product and engineering talent with seasoned finance professionals, our client is building the essentials to compete in today’s fast-paced markets.

 **The Team:

Our client’s mission is to become a single-source platform that serves a variety of investor types across multiple asset classes on a global scale. 

Our client is building out its Securities Finance, Futures Trading, and Execution platforms from the ground up. Members of the team have the unique opportunity in the industry to contribute to large-scale, sophisticated trading systems on a modern and scalable technology stack from scratch.

 **The Role:

We are seeking a Lead Production Support Engineer for our client. Initially, the role will support the trading desk, execution, and stock loan business, potentially expanding to other functions as the business grows. This opportunity allows an experienced support engineer to start and build a support team from the ground up while gaining a comprehensive understanding of all functions across the bank. Responsibilities include providing tech support to all business areas, such as the trading desk and production plant monitoring, and assisting with user queries. You will work closely with traders, customers, vendors, and counterparties. 

 **Requirements:

At least eight (8) years of professional banking/financial services experience in support, particularly in fast-paced environments and large-scale applications.

• Experience in scripting and SQL.
• Experience in incident management and debugging.
• Experience in integration testing and test automation.
• Good communication and coordination skills with the ability to speak to end users and traders.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

**

**

Who are we?

We are an influencer management agency based in Switzerland, and we help influencers grow and monetize their reach. We are a team of around 15 people and a rapidly growing company.

What would be your position in the company?

As a Marketing Manager, you will be responsible for guiding our clients and helping them. You will work with them to identify the right social media strategy. This includes analyzing social media profiles daily and identifying trends. You will also manage clients' accounts daily in line with the strategy.

This means that, together with the strategies and training we provide, you will keep maximizing overall growth for the accounts and improving them, specifically on TikTok and Instagram (short-form content). Additionally, you will implement new strategies and test new ways to improve social media presence.

**Requirements:

Motivation & Warrior Mindset

We only want to work with someone who is motivated and driven, here to push their limits, and who has bigger goals in life—not someone who will just work for 8 hours and then forget about work completely. This role comes with big responsibility, and so does the reward

**

Usually, these are two completely different ends of the spectrum. But here, it’s important that you are creative in finding trends or creating your own trends. On the other hand, you also have to be analytical since you will analyze a lot of data each day. You should be able to understand patterns and see why a video went viral. Of course, we will teach you how to do it, but you need to have the analytical skills.

Flexible Working Hours

Be open to adjusting your schedule to effectively manage and coach the clients. Sometimes, this might include answering messages or jumping in outside of your usual work time.

Team Leader Qualities

Be able to lead, motivate, help, and inspire clients, making sure everyone is happy and has a clear path with the agreed-upon strategy.

Communication Proficiency

Have excellent communication skills, especially in written and spoken English.

Marketing

If you already have marketing experience in some field, that is highly welcomed but not essential.

Long-Term Vision

Since we are just at the beginning of our path, we are looking for people who want to do this job long term and align with our vision. We are not interested in someone who wants to do this job for just 6 months.

**

Performance-Based Rewards: Bonus structure linked directly to growth in sales.

100% Flexible, Remote Work: Enjoy the freedom to work from anywhere and balance your professional and personal life.

Comprehensive Training: Gain access to continuous training, ensuring you stay ahead in social media trends and sales techniques.

Make a Real Impact: Contribute significantly to the growth and success of our clients as well as the company, leading to great opportunities in the future.

Application Process: If you’re interested, please send your cover letter and CV to [email protected]. Please write in your application, "I'M INTERESTED" so we know you read everything carefully.

**

At Sanctuary Computer and XXIX we do not have traditional Project Managers. Instead, we prefer to put our designers and developers in direct communication with our clients as “Project Leads” and to provide project support behind the scenes.

As the Director of Project Management, you’ll be responsible for supporting a team of highly autonomous, communicative craftspeople as they learn to navigate client relationships and Project Management.

You’ll collaborate closely with our Creative Director and Technical Director, who will be responsible for the creative and technical work quality being produced by our teams.

**

• Culture: Cultivating a culture of project management rooted in proactive project leadership, team accountability, and forthright client communications.
• Quality: Upholding the quality of our project management practices via project-specific check-ins and support, as well as facilitating weekly company-wide project safety meetings.
• Coaching: Training and supporting team members with varying degrees of project management experience.
• Resourcing: Managing organization-wide resourcing (in collaboration with design and development leads) to adequately staff client projects, meet utilization targets, inform hiring decisions, and staff internal projects when team members are not on client work.
• Process development: Establishing processes and training that enable our team to adapt to changes in project budget, scope, and timeline to position our team as trusted collaborators for clients.
• Designer/Developer satisfaction: Designing work processes that enable us to balance the responsibility of project management with designer and developer well-being (e.g., designers and developers continue to grow their respective skills while also growing their project management capabilities)
• Strategy: Collaborate with the Director of Business Development and other Directors to determine where we invest the studio’s time and efforts across training, service offerings, tech & tooling, and integrating new opportunities (e.g., AI, IoT, web3). What activities will we pursue and what tradeoffs are we willing to make?
• Client Management: Serving as the main point of contact for clients outside of the immediate project team.

Please read the full job description here: https://garden3d.notion.site/Director-of-Project-Management-4e003230a6b841e580c3425c8aeb9831