Job Title: Remote SMS Agent

Company Overview:

Join our dynamic team at Offer Heroes, an up and coming player in the wholesale industry. We are seeking a highly motivated and detail-oriented inidual to fill the position of Remote SMS Agent. This role is crucial to our success in managing homeowner interactions, data, and generating appointments for our lead managers.

Position: Remote SMS Agent

Location: Remote

Employment Type: Full-Time (35 hours per week)

Compensation: $5-$8 per hour

Responsibilities:

As a Remote SMS Agent at Offer Heroes, your primary responsibilities will include:

Data Management:

• Effectively manage and organize homeowner data through various platforms, ensuring accuracy and completeness.
• Utilize Excel for data analysis, reporting, and tracking of key performance metrics.
• Text Communication:
• Engage with homeowners via text messaging in clear, fluent English.
• Respond promptly to homeowner inquiries, providing accurate information and addressing concerns.
• Appointment Generation:
• Proactively identify and qualify potential leads through text conversations.
• Generate appointments for our lead managers based on established criteria.
• System Proficiency:
• Utilize Salesforce to update and maintain customer records.
• Leverage Excel for creating and managing reports, ensuring efficient data analysis.

Qualifications:

• Previous experience in a similar role, particularly in data management and customer communication.
• Proficient in Microsoft Excel; experience with Salesforce is highly desirable.
• Strong organizational skills with attention to detail.
• Fluent in English with minimal accent.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a remote team.

Requirements:

• Demonstrated experience in using Excel for data analysis and reporting.
• Familiarity with Salesforce or similar CRM platforms.
• Strong multitasking abilities and the capacity to handle a high volume of text communications.

How to Apply:

Interested candidates should submit their resume and cover letter to [email protected]. Please include "Remote SMS Agent Application - [Your Name]" in the subject line. The application deadline is 01/15/24.

Join us in shaping the future of wholesale real estate and make a meaningful impact in a vibrant and collaborative remote work environment. Apply today!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Hi! We're Strategy11. We are the company behind Formidable Forms, Business

As a WordPress SEO Video Educator, you will be responsible for regularly writing,

To love this role, here’s the type of person you are:

• You’re a self-starter who loves taking initiative and seeing things through from
  conception to completion.
• You're an excellent communicator, fluent in both verbal and written English, who
  makes sure nothing slips through the cracks. We believe communication is
  critical, and there is no such thing as over-communicating.
• You have the curiosity and desire to learn and grow your skills.
• You're passionate about leaving your mark on the web for all to see and are
  excited to work on tasks that impact thousands of users.
• You take pride in the quality and craftsmanship of your work rather than just
  doing it to get it done.
• You're a team player who is comfortable working alongside and helping other
  team members, and you don't take critical feedback personally.
• You're a teacher at heart and enjoy explaining concepts and ideas.
• You have extensive knowledge and experience with WordPress and digital
  marketing.

Common responsibilities include (but are not limited to):

• Writing, editing, and recording a script.
• Producing multimedia materials, including graphics and videos, to go along with
  your written script.
• Converting your content for common social media platforms, such as Instagram,
  TikTok, and Facebook (and, in some cases, producing content specifically for these
  channels)
• Collaborate with the management team to produce web assets.
• Ensure content is consistent with company digital strategies, brand guidelines,
  SEO guidance and web best practices.
• Manage and monitor the progress of projects to successfully launch projects on
  time.
• Engage with the community that comments on video postings to ensure they
  understand and are supported.

Here are the skills and experience that will come in handy:

• Professional experience with WordPress.
• Proficiency with screen recordings.
• Experience with video/audio editing.
• Experience with graphic editing.
• Experience adding and managing videos on YouTube.
• Exceptional troubleshooting skills.
• Ability to keep complex ideas and features simple. (Simplicity is a core value!)
• Previous freelance or remote work experience.

Bonus points if you also have:

• Advanced proficiency in Videography and graphic design.
• Experience working with Formidable Forms.

What we offer:

Working for a fast-growing bootstrapped company is a rare opportunity, one we

• Competitive Salary.
• Work from your home. We’re spread out all over the world – the United States,
  Africa, Ireland, the Philippines, and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take
  the time they need for vacation, to stay healthy, and to spend time with friends
  and family.
• We happily provide or reimburse software you’ll need as well as books or
  courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that
  make a difference.
• Ability to work with some of the best people in the business through frequent
  interactions.

Our organization is seeking content writers to create articles and blog posts on a variety of topics.

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

• Health & beauty
• Fitness
• Home Decor
• Fashion
• Sports
• Do it yourself
• Finance
• Legal
• Medical
• Family/Parenting
• Relationships
• Real Estate
• Restaurants
• Contracting (plumbing, pool building, remodeling, etc.)

These are just some of the more general industries and topics that we cover.

To apply for this position please send an email with your writing sample or link to your published works to [email protected].

Requirements

• We ask that all work be completed using a word processor such as Microsoft Word or Open Office
• A reliable internet connection and the ability to meet deadlines
• Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
• Work well as a team member with the rest of our content management and editorial staff

Shape the future of real estate investing, wherever you are

Join our fully-remote team building the most incredible product for real estate investors. 

Who We Are

Pebble provides a platform for real estate investors to track processes and scale their businesses. We're a bootstrapped SAAS company founded in 2020. We're profitable ($1m+ ARR) and our customers rave about us. Our team is fully remote with people from Korea to Morocco. Each team member is critical to our success and makes a direct impact on the business.

What we value

• We’re Customer Obsessed

• We Seek Progress over Perfection

• We’re Kind and Respectful

• We’re Curiosity Powered

• We’re Accountable to Deliver

• We’re Dynamic Communicators

What You’ll Do and Who you are

As a Full Cycle Sales Executive at Pebble, you'll play a pivotal role in every stage of the sales cycle. This includes conducting demo calls, developing leads through cold calling and outreach, closing deals, and facilitating onboarding. Your responsibilities will extend to expanding our client base through outbound strategies, leveraging your experience in creating new business opportunities.

You are someone with a dynamic personality, comfortable with cold calling and possessing all the great qualities of a salesperson. Previous experience in sales, especially in a SaaS or tech environment, is highly advantageous but not mandatory. We value iniduals who are naturally curious, empathetic, resourceful problem solvers, and who thrive in conversational settings.

Not only are you helping potential users to understand the incredible value of our platform, but you’re also building and shaping the sales framework here at Pebble.

Responsibilities:

• Develop deep knowledge of our SaaS platform and the real estate investing sector, enabling you to guide business owners towards the best possible solution to meet their needs

• Run and own the entire sales process, from first contact, through demo, ongoing communication and finally signing up for a paid plan

• Execute our existing sales playbooks, while also experimenting and improving current processes to deliver better results

• Reengage dormant leads to bring them back into our active sales pipeline

• Provide support to clients and free triallers, helping them be as successful with their website as possible

• Keep detailed records in our CRM and regularly report out on results

• Collaborate on marketing initiatives and contribute to process improvements.

• Generate new leads directly through inbound and outbound channels

• Facilitate a smooth handoff from sales to customer success after paid

• Meet or exceed sales quotas to drive company growth and your compensation

Qualifications:

• Ideally has 2+ years of experience in sales, preferably in software or a related field.

• Is willing to give and receive constructive criticism

• Excellent communication skills, both written and verbal.

• Ability to build rapport and manage multiple client relationships.

• Ready to contribute beyond the job description to support team members, even if tasks fall outside of your job description

• Familiarity with sales CRM is beneficial.

Why join us:

If you're driven by complex technical challenges, then we want you to join Pebble. We promise you'll grow, learn, and make a difference while working alongside incredible people. We’re a team that loves what we do and we all thrive on our ability to make an impact. 

Here’s what you’ll get:

• Uncapped Earning Potential. Details on full compensation will depend on your experience, but sales commissions are uncapped, so there’s no upper limit on what you can earn (even though the job post states a $120,000USD Max)

• Health Insurance. Paid health insurance (US/Canada)

• Flexible Work Hours and Vacation. Head to an afternoon baseball game. Get your hair cut during the day because it’s less crowded. We care much more about getting great work done than clocking in and out each day. 3 Weeks Paid Vacation included as well.

• Lots of Learning Opportunities. We’re always trying out new things, and we want our entire team to be learning new techniques and strategies every day. We’re open to ideas on what you’d like to learn and how we can help.

• Great Ideas are Heard and Feedback is Provided. Have a great idea? We guarantee it will be seriously considered. Want feedback? We’re happy to provide it. Got feedback? We’d love to hear it. In fact, we meet weekly to discuss what’s working well and what we can improve moving forward.

• Established Remote Work Culture. We’re experienced with having a team spread across the world. Where you work from doesn’t matter to us, as long as you’re set up to do great work.

How we hire

At Pebble, we put a lot of time and care into who we hire. We believe that in order to build a world-class product, we need high-impact people. Our recruitment process centers around a conversational-style interview where we get to learn more about you. Here's how the process works:

1. **Apply

   **Submit your application including all the relevant information about yourself and your experience.

2. Initial Call

   You'll meet with one of our co-founders for a phone or virtual conversation where you’ll share your experience, ask questions and tell us what you're interested in. 

3. **Sales Interview

   **We’ll ask you to execute a sales call of a product that you are familiar with.

4. **Team Alignment

   **You’ll meet one-on-one with additional team members to ensure we’re a good fit.

5. Decision 

   We value the time and effort you've put into our interview process, so we'll do our best make a decision quickly and communicate it with you.

_Full-time, fully remote, Europe timezone.

We’re looking for a candidate who has a proven track record of driving growth in a B2B SaaS environment.

Highlights:

👐 Join a meritocracy, no politics needed (nor welcomed)

💸 We are self-funded and profitable with no external investors to answer to

📖 We practice open-book management (understand how the business works and why what you work on really matters for our clients)

Company:

QuickMail is one of the most advanced solutions in the market for automating email and LinkedIn conversations.

Small and medium businesses all over the world use it to reach out to their current and potential clients to grow their business.

QuickMail started in 2014 and is composed of a small group of results-driven team members. We are 100% self-funded and profitable from day 1.

Responsibilities:

• Grow the number of trials through the effective creation of high-quality and scalable demand-generation initiatives
• Optimize, improve, and scale existing marketing activities (SEO, Content, CRO, social...)
• Execute, track & report the performance of marketing programs.
• Monitor performance regularly, and identify opportunities and strategies to improve trial generated.

What we’re looking for:

• Proven track record of driving growth through varied marketing initiatives for a small B2B company targeting small & medium businesses worldwide
• You managed contractors+agencies, yet you are hands-on, scrappy, and can execute with or without a budget
• Preferrable a T-Shaped marketer (https://buffer.com/resources/t-shaped-marketer/)
• Excellent communication skills (experience reporting directly to the CEO preferred)

Tools we use:

• Ahrefs
• Frase
• Mixpanel
• Asana / Github
• QuickMail (of course)

Benefits:

• 🗺️ Work remotely from anywhere, save a couple of thousand dollars and 100+ hours by cutting out a commute
• ⚖️ You'll join a meritocracy, no-bs culture, no politics, only candid feedback to keep improving
• 🔥 A chance to step in and have a big impact on an established SaaS company. You'll learn about the business side too and get to know the financials.
• 🌴 1 team retreat per year to work together for 1 week: https://youtu.be/OY5l3ueZMUo
• 📚 We focus on learning and personal growth ($100/mo budget for learning/books/courses)

FAQ

Q - What’s next in the hiring process after an application moves forward?

A - In a practical interview we’ll ask you to share the 90-day plan you would implement if hired.

Q - For Americans, is this a contractor (1099) or employee (W2) position?

A - 1099

Q - How big is the marketing team?

A - The marketing team is composed of several part-time contractors and was previously led by a full-time demand generation marketer. This role will build on the foundation they have laid. It's an incredible opportunity for people who love to take ownership and make a real impact to join our team.

Q - Are there set hours I need to be working during the day?

A - Yes, you need to have a minimum of 5 hours overlap with the core work hours in Europe (10am-6pm CET). We have an American member, but she wakes up early.

Q - What type of culture do you guys have?

A - We are incredibly fast-paced, aim for excellence, and take pride in our work. We welcome anyone who wants to achieve big things. Small team, big ambition. If you want something to accelerate your growth instead of a mind-numbing job, this is it.

Q - Are you looking for investors or selling the company?

A - Absolutely not.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Please apply from a laptop or desktop.

Work From Home. Set Your Own Schedule.  Get Paid.

🔑 Joining Omni Interactions as an independent contractor, you’ll gain access to a variety of exclusive contracts. 

🏠 If you partner with us, you’ll work from home, providing customer service to Omni’s clients. 

📞 You can provide customer service over the phone, over chat, by working tickets, or by making outbound phone calls. 

🤑You earn money by supporting Omni’s clients.

🏡 Work from home

🚗 No hassles of commuting

📆 Schedule your own hours

🙌 Work when it's convenient for you

🏭 Gain experience in different industries

💵 High pay rates

**

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts.

Begin your journey by clicking the "Apply Now" button and completing your profile. As part of the application process, you'll need to take an online assessment which will only take 15 minutes to complete. If you meet the requirements, you'll receive an invitation within 24 hours to log in to our online portal where you can view and apply to contracts that match your interests. Don't forget to check out our technology requirements before applying.

**

Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.

Schedule:

🤙 Flexible work schedule options available

⏰ Majority of work hours are during weekdays and daytime

🗓️ Opportunity to create a work schedule that works best for you

Earnings & Revenue:

💵 Contract earnings vary by client, with competitive rates typically ranging from $14 to $20 per hour

📞 Pay is determined by your phone call status when assisting customers

🤑 Additional incentives available based on client and performance metrics. 

Required Skills for Successful Contractors:

💬 Exceptional written and verbal communication skills

✅ Proven track record in customer service and delivering outstanding customer care

🧐 Keen attention to detail with strong problem-solving skills

🤗 Friendly, empathetic tone, and professional demeanor

🙌 Self-motivated, proactive, and resourceful mindset

👩‍💻 Proficient in using technology, including computer applications and software.

Important Information

Technology & Equipment Requirements:

🚪 Quiet and secure work environment during working hours

💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)

🎧 Wired USB headset with microphone for clear communication

💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity

🪟Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)

👾 Valid and up-to-date antivirus software installed

🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.

💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)

Work Environment Requirements:

🤫 Quiet, uninterrupted space

⌨️ Organized desk area

We are currently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors must also successfully pass a criminal background check.

We are able to work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, South Carolina, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

Hey! 

We strive to create content so good that people don’t realize it’s marketing. Our best work is interesting, authentic, and well-delivered so that consumers don’t feel disrupted by it. They’re engaged, intrigued, and hungry for more.

Animalz was founded in 2015 and primarily serves companies in the B2B SaaS/tech sector. We’ve helped build content programs for nearly 500 customers to date, including Amazon, Google, GoDaddy, Amplitude, Ramp, Wistia, Airtable, Appcues, Intercom, Sapphire Ventures, Segment, and many, many more.

We’re a fully remote organization with team members scattered around the world—but with a heavy concentration of US-based employees. We have an eclectic team of marketers and are looking for a stellar Senior Content Marketer to join our roster.

About the role

Our Senior Content Marketer role partners with customers to produce strategies and manage content production for B2B SaaS companies. Your content will inspire and educate our customers’ customers, and you’ll have a laserlike focus on the marketing goals and outcomes that matter in B2B SaaS.

Responsibilities:

• Create and optimize content strategies for customers with input and guidance from your Head of Content (your manager)
• Research, outline, and write thoughtful and high-quality content that fuels marketing campaigns, including blog posts, ebooks, social media content, webpages, blog posts, and email copy
• Create a wide variety of content with minimal guidance/editing
• Manage and assign work to freelancers, executing tasks such as preparing briefs, tracking due dates, reviewing work, and giving feedback to ensure high-quality content is delivered on time. 
• Create and manage content calendars that align with a customer’s  content strategy
• Create a consultative experience for Animalz customers by offering expertise and thoughtful analysis of the content we create and how it impacts customer goals
• Mentor other team members on creating different types of content and give them guidance/editing to improve results
• Report on the results of the content delivered against the strategy created for our customers 
• Generate proven results for customers, leading to long retention and upsells for Animalz
• Work on innovative internal projects, such as trialing   new services and products, testing out new software, and improving our writing processes

Requirements:

• A strong marketing background and 4-8 years of experience in content marketing, preferably for a B2B company in a high-growth environment
• Demonstrable experience creating and executing a content strategy, tracking performance, and achieving high-impact results
• Ability to apply SEO best practices in content 
• Examples of distilling complex topics into easily digestible, compelling assets
• Excellent grammar, writing, proofreading, and editorial skills
• Knowledge of content reporting tools and metrics, including GA4, Ahrefs, Clearscope, GCS, Screaming Frog, and others  
• Understanding of distribution channels for content, including search, social, and email
• The ability to thrive in a high-volume and fast-paced environment 
• Willingness to work on experimental projects, test new ideas, and innovate in a controlled manner
• Ability to interact with customers, offer consultative advice on SEO, content marketing and content creation.

What we offer:

• Salary range: $70,000 - $100,000, depending on skills and experience. 
• Flexible work from anywhere in the world, as long as you have at least 3 hours of overlap with EST hours
• For US-based team members: health insurance (80% company paid) plus dental and vision insurance (99% company paid)
• Unlimited PTO
• Paid parental leave
• Monthly wellness and lunch stipends
• For US-based team members: 401K fund
• Learning opportunities like internal workshops, talks, and courses

Our stance on ersity:

Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to ersity and equal opportunities for all candidates and employees.

We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.

If you have further questions or need assistance during the application process:

Please reach out to [email protected] and we'll be happy to help. Thanks so much!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), NST (UTC -3:30)

**

We are a Business Consulting & Software Marketing Company based out of South Carolina dedicated to meeting the needs of our clientele throughout the United States.

We are seeking Account Sales Representatives Needed to join our team.

Important Note: This is a commission-only role, with a required initial investment of $997 from your side. This investment demonstrates your commitment to the role and provides you with essential tools and resources for success.

**

We are currently seeking dynamic iniduals for Recruiter positions, with a clear pathway to advance into sales roles. This position offers a commission-based compensation structure with the potential to earn $2,000 to $5,000+ weekly as you transition into sales, where commissions start at 5 figures per sale. The starting compensation will range from $800 to $1750 per sale.

**

With an extremely flexible schedule, you can work anywhere in the world at any time of day you are completely free to do so. You can do as much or as little as you want. We encourage you to start a side hustle, whether you have been keeping it off for a while or you are currently working on one we want to help you!

**

Must have excellent verbal and basic computer skills.

Previous experience in sales, marketing, customer service, or other related fields Strong negotiation skills

Deadline and detail-oriented

About Us

We are a hotel and airbnb marketing company headquartered in NYC, with a work from home team split around the globe (we were working from home before it was the trend! :-) ). Founded in 2015, we weathered the pandemic and are again starting to grow! We manage accounts for several properties around the world. You will be working on all of these, as well as a separate company which is an e-commerce site for specialty food and beauty products. 

Looking For

We are looking for a rockstar team member to fill our social media marketing role. Your primary role will be to manage social media accounts for all of our businesses. You will work alongside our online marketing manager, who will provide much but not all of the content strategy as well as written content.

Shift

We are all about remote work, and that means the flexibility to work when you want! As a company, we have a 4-day work week. Workdays are Monday - Thursday. You have the freedom to choose to follow this, or to work other days but are expected to have availability for team meetings Monday - Thursday. 

Salary

**Requirements

- 2+ years social media experience

- 1 solid internet connection with at least 30mbps speed

- A backup internet connection in case of power outages

- A laptop and cell phone able to support the latest versions of instagram, facebook, pinterest, and google worksuite

- A creative mind and a few successful strategies for keeping yourself organized and on track

- Ability to self manage

- Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

- Sales experience

- Marketing experience

- Real estate experience (please explain which)

- Hebrew or German language skills

Benefits

- 3 weeks paid vacation after your first 6 months

- 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

- $1,000 education credits after your first 6 months

- Flexible choice of holidays

- The ability to work from anywhere with an internet connection

TO APPLY

Note that we will not be hiring anyone with less than 2 years social media management experience**.** You are expected to be working on your own without any training.

"

We're looking for our first Finance hire to help us build our Finance function from the ground up. This position offers the unique opportunity to establish core financial processes, develop strategic analysis tools, and directly influence our company's growth trajectory.

This is a remote position, based anywhere in the United States.

What You Will Work On

Financial Forecasting and Strategic Analysis

* Design and track key performance indicators, transforming complex data sets into actionable business insights to inform strategic decision-making.

Performance Analysis

* Analyze financial and operational performance against forecasts and budgets. Identify trends, variances, and areas of improvement.

Compliance and Strategic Tax Planning

* Oversee and optimize federal, state, and global tax compliance, ensuring adherence to the latest tax regulations.

International Business Expansion and Compliance

* Lead financial operations for setting up new business entities in foreign countries, ensuring ongoing compliance with local financial regulations and legal requirements.

Financial Tooling

* Lead the selection and implementation of necessary financial tools and software systems to enhance the efficiency and accuracy of financial operations

Who you are

* Bachelors or Masters degree in Finance, Accounting, Economics, or a closely related field.

Benefits

* Live anywhere in the US

",

About us

Newsifier is a fast-growing SaaS scale-up on a mission to simplify and enhance digital news publishing. Our vision is to be the leading all-in-one solution for news publishers globally, enabling them to grow their traffic and revenue with our AI-powered CMS.

Our target customers are online newspapers that want to grow their business and get rid of all the technical hassle that involves running a news publishing business.

We are ambitious but down-to-earth people and take pride in improving our product every day and seeing our company grow.

We started in 2020 and serve 80 online newspapers currently with a team of 10 (mainly developers) who all work remotely. Until now, we have grown mostly organically in the Netherlands and Belgium and are planning to accelerate our growth in new markets next year, and in this, we see a vital role for our to-be-hired Head of Growth.

About the job

You will be the first sales and marketing hire and get a lot of freedom to set up the growth department, which we are planning to expand with at least three new hires in 2024.

As the Head of Growth at Newsifier, you will constantly be asking "how do I get more customers?" and seeking innovative solutions to this question.

You will be responsible for creating a scalable and repeatable marketing engine that drives revenue growth and brand recognition. If you thrive at the intersection of data, setting processes, creativity, and curiosity, this is the role for you. We’re looking for a Growth Hacker who can leverage the power of AI to scale our sales and has a drive for creating effective marketing funnels. 

The responsibilities of the role:

• Data-Driven Growth Development: You will constantly experiment with new growth tactics and utilize data analytics to create a scalable and repeatable marketing engine. This includes cold email outreach and the optimization of our website.
• Content and LinkedIn Marketing : You will develop a consistent content and LinkedIn marketing strategy to boost our SEO and LinkedIn traffic, establishing Newsifier as a thought leader in the digital news publishing space.
• Community Building: You will lead efforts in creating and nurturing online communities for news publishers, establishing trust, and converting members into clients. To this end, you will also oversee the creation of free tools for news publishers.
• Team Leadership and Expansion: As the department grows in 2024, you will lead and expand the team, fostering a culture of innovation and continuous improvement.

Job details and benefits:

This is a full-time remote job.

• We provide a competitive salary with a big performance-based component.
• We organize bi-annual global get-togethers, with the next one scheduled for Florianopolis, Brazil.
• Equity shares may become a part of your compensation package, contingent upon a successful collaboration and our mutual commitment to a long-term partnership.

About you

• You have a highly entrepreneurial mindset and you love to take ownership and lead the growth of the number of customers. It’s a plus if you have set up your own projects or startups in the past. 
• You have at least 2 years of experience in a similar role in the SaaS industry and have a track record of successful growth projects and strategies, and preferably experience in recruiting and expanding a sales and marketing team.
• You have ample experience in performance-based marketing and utilizing several marketing tools like Google Ads, LinkedIn Ads, Email outreach tools, and understand key metrics like CPC, CPA, ACV, LTV, and ROAS.
• Your interpersonal skills are top-notch, enabling effective collaboration with team members and colleagues.

Current marketing efforts and plan

Below, we have listed our past sales and marketing efforts and plan to give you an idea where we currently stand and where we see growth possibilities.

• Cold email outreach. Although conducted on a small scale, our cold email outreach has yielded high conversion rates. We have a contact list of 50.000 prospects that we have built ourselves by combining and scraping a lot of different data sources.
• Content marketing. We have a few blog posts that attract quite a lot of SEO traffic, but due to lack of time, we have not been posting consistently. So we believe there could be a lot of opportunity here by posting consistently and positioning ourselves as the knowledge source on how to grow your news publishing business.
• LinkedIn Marketing. We have been really absent on Linkedin so far, so we think there could be a good opportunity for growth.
• Improve our sales website. We believe we could improve our sales website by making more tailored landing pages and adding an explainer video and a lead magnet.
• Community building. Unlike in other industries, in news publishing, there are really few online communities built up. So we see a big opportunity here in building these communities and gain trust and convert members into clients.
• Create more free tools for news publishers. We have launched one free tool that brings us traffic of news publishers but we are considering building more tools. We have a pretty big and skilled software development team at our disposal to assist in this.
• Building partnerships. We have good relationships with advertising agencies that work for news publishers and get clients consistently by getting recommended by them. We want to scale this by setting up more partnerships with companies that have the same target audience as us.

**Digital Marketing and Blog Outreach Specialist

**Job Description:

Overview: We are in search of a talented and proactive Digital Marketing and Blog Outreach Specialist to enhance our brand's digital presence and forge impactful relationships with the blogging community. The ideal candidate will have a strong focus on blog outreach, possessing an existing network of blog connections and a track record of successful collaborations. This role also involves influencer outreach, affiliate marketing, content creation, and social media management, with an emphasis on effective SEO strategies.

**

• Prioritize blog outreach, building and maintaining relationships with bloggers for article collaborations and affiliate partnerships.
• Utilize an existing database of blog connections to expand our brand’s reach and visibility.
• Develop and oversee influencer outreach and affiliate marketing programs, providing incentives like free neon signs for collaborations.
• Manage and grow our social media presence on platforms such as Instagram and Pinterest, tik tok, and YouTube.
• Create engaging, SEO-optimized content for our blog and other digital channels.
• Work closely with various teams to ensure cohesive brand messaging and marketing effectiveness.
• Analyze the success of outreach initiatives and adapt strategies accordingly.

**

• Strong experience in digital marketing, with a significant focus on blog outreach.
• Existing network and connections within the blogging community.
• Demonstrated success in influencer and affiliate marketing.
• Proficiency in social media management, particularly Instagram and Pinterest.
• Excellent skills in content creation and SEO optimization.
• Exceptional communication and relationship-building abilities.
• Capacity to handle multiple projects and work autonomously.

**

LeadSimple’s Content Marketing Manager is like the storyteller who brings the company's tale to life. They create interesting copy and eye-catching visuals that show how LeadSimple isn't just a nice-to-have solution but a necessary tool for property managers. Their job is to help our audience to see all the different ways LeadSimple can solve their specific problems.

A day in the life of…

• Copywriting - Produce clear, concise, and error-free copy for SEO strategy and audience resonance.
• Copyediting - Deliver all content in a polished, print-ready format with meticulous attention to detail.
• Storytelling - Develop engaging narratives that foster user and prospect understanding and connection with the product.
• Creativity - Generate original ideas, infusing freshness into all projects and maintaining a unique brand perspective.
• Eye for Design - Ensure projects align with brand aesthetics, collaborating seamlessly with marketing teams.
• Collaborative - Act as an integrator, bridging departments and facilitating effective communication across erse teams.
• Project Management - Organize and coordinate marketing projects, ensuring timely execution through effective use of project management tools.
• Resourceful - Demonstrate a proactive and bootstrapped approach to problem-solving.
• Intellectually Curious - Stay on top of industry trends, displaying an eagerness for knowledge, skill & system enhancements to bring back ideas for how we can improvement what we’re up to.

Expectations for your first…

30 days: 

• Content Calendar: Develop, own, manage, and enhance a 30-day content calendar to maintain a consistent publishing schedule.
• Introduce a fresh approach to the overall content marketing strategy, leveraging creativity and industry knowledge, to build a content strategy that wraps around the customer journey and maps to product road map.

60 days: 

• Reporting & Dashboards: Regularly monitor and track data from various channels to inform content strategy, ensuring a data-driven and insights-backed approach through improved reporting dashboard/doc.
• Develop process to review & improve content throughout the customer journey on a monthly & quarterly cadence. 

90 days:

• Review, plan and execute improvements to current content and introduce new content across the customer journey, with a focus on impactful areas such as emails, assessments, white papers during the initial 90 days.
• Identify and implement at least one new LeadSimple process within the first 90 days, streamlining operations for improved efficiency.

Perks:

• Company Holidays
• Paid Time Off (in addition to the above)
• Monthly Healthcare Allowance
• Yearly Vacation Allowance
• Fun and outcome driven work environment with a smart, hard working team
• Location independence
• Mission driven company and values-based culture

🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?

We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.

The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.

Please only apply if you:

• Embrace learning new technology 
• Learn fast
• Communicate crisply
• Proactively seek solutions
• Own the outcome
• Embody emotional maturity
• Bring an optimistic “can do” attitude
• Supply your own internet and smartphone
• [0+ Experience in…]
• Have B2B SaaS experience (preferred)

Our Interview Process

• Fill out the application
• Answer questions via video questionaire to help use get to know you (15 minutes)
• Culture Conversation with a member from our People Operations team (30 minutes)
• Offline work sample test (up to 60 minutes)
• Interview with Hiring Manager (60 - 90 minutes)
• Possible panel interview (up to 60 minutes)
• Offer call (15 minutes)
• Written offer
• Start date commences a 90 day onboarding period

SO…**Are You All In?

Not everyone can hang. It take a special person - 

Someone who’s all IN. We are building a “rocket ship” at LeadSimple,

And we need All Stars to help us accomplish our mission.

LeadSimple, our team members are connected and driven leaders,

Who take personal responsibility for what they create.

We hit deadlines, we’re obsessed with both the customer and 

Team member experience. We own the outcome, 

We overcome obstacles and we find life lessons everywhere. 

In summary...

You can do it in an office

You can do it from home

We really don’t care

As long as it’s known 👇

What matters is this…

When the chips are down

And your back is against the wall

Can we count on you to make the right call?

Judgment, intuition, or care by another name

We call it “Owning The Outcome” - because it really is the whole game

Have the customers back, and they will treat you the same

If you can do that

Then we’re birds of the same feather

So come join our team and we’ll make music together.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

About Minuttia

We help established brands grow by writing a new content marketing playbook that's designed to work in any financial environment and amid industry changes.

We take great pride in our work, and we know that to do great work, we need great people.

If you believe you are a good fit for this position, follow the instructions in the “How to Apply” section.

Responsibilities

• Lead the SEO strategy for clients, helping them feel secure having us as a partner from the start
• Conduct keyword research and help clients identify the best keyword opportunities on an ongoing basis
• Conduct content audits and help clients understand what’s driving performance and what can be improved
• Create content briefs based on specific keywords and help clients and Minuttia writers create content that’s prepared for a search engine
• Identify crawl and indexation issues by constantly monitoring a website’s crawl stats and proactively sending reports to clients
• Identify opportunities for improvement of the website’s crawl budget by analyzing crawl log files
• Conduct monthly website crawls using tools such as Sitebulb and Ahrefs to identify technical issues that may be affecting website performance
• Provide guidance for speed optimization and ensure code (e.g. HTML) is well-structured to be read by search engine crawlers
• Implement schema markup for the different parts of our clients’ websites and ensure there are no warnings or errors on any schema types implemented
• Monitor Google’s algorithm changes and updates, and proactively communicate what needs to be done on a technical level (e.g. Core Web Vitals)
• Communicate with clients’ point of contact (PoC) and set the right expectations every step of the way
• Attend bi-weekly catch-ups with clients and clearly communicate progress, roadblocks, and opportunities moving forward
• Attend Minuttia Pulse, our quarterly all-hands meeting, and share what’s going on in your world

Required Skills

• Experience managing client relationships in the context of professional, B2B services
• Solid understanding of how search engines work
• Experience with Google Search Operators
• Experience with SEO software like Ahrefs, SurferSEO, Screaming Frog, or Sitebulb
• Experience with web analytics providers like Google Search Console, Google Analytics, or Hotjar
• Experience applying technical optimizations in a CMS like WordPress, using plugins such as Yoast or Schema Pro
• Experience working with project management software such as Monday
• Experience recording videos and walkthroughs on Loom to provide visual feedback and replies to clients’ requests
• Proven ability to investigate issues with Webmaster Tools (e.g. Google Search Console) and analyze changes in organic traffic to deliver business insights & recommendations
• Knowledge of coding languages such as HTML and CSS and the ability to communicate with developers on technical issues effectively
• Deep understanding of technical SEO elements (e.g. .htaccess, robots.txt) for optimizing a website’s search performance
• Experience working with G Suite products (e.g. Google Docs, Google Sheets)
• Strong organizational skills and the ability to manage multiple tasks and projects on a daily basis
• Ability to effectively manage your email inbox and make sure that no client communication goes unanswered
• Strong written and verbal communication skills, and the ability to communicate effectively with people at all levels
• A reliable and strong Wi-Fi connection is essential, as we operate as a fully remote team
• Registered as a sole trader or business in your country of residence
• Ability to issue invoices.

Native or near-native English literacy is required, and knowledge of additional languages beyond English is a plus, as it can be an asset when working with international clients or managing multilingual campaigns.

Nice-to-Haves

• Experience working with SaaS companies
• 2-3 years experience working in an agency environment, ideally with content and SEO
• Experience with functions like ImportXML and VLOOKUP in Google Sheets to give data-backed answers to clients quickly and efficiently
• Experience working with Google Tag Manager
• Experience setting up alerts on Google Analytics based on complex rules

What You Get

• Fair base salary that’s equivalent to your skills and experience
• 21 days PTO (paid time off) per year
• 5 paid floating holidays per year
• 1 day off per year on your birthday
• Flexible working hours in a fully remote environment
• Bonuses based on your team and inidual performance
• The ability to work and grow in an exciting and highly competitive environment
• A collaborative, erse, and inclusive company culture that values innovation and creativity
• Opportunities for career growth and advancement within the company
• Access to ongoing training, mentorship, and support from an experienced team of professionals

We place great importance on skill development and continuous learning. If there's a particular course, book, or event you'd like to attend that requires a fee, just inform your team lead, and they'll ensure it's accommodated.

How to Apply

To apply for this position, follow the steps below:

1. Start a new email with the subject line ‘SEO Strategist’
2. Attach your resume along with a 2-3 minute video that explains why you’re the best one for the role - we’d love to see you getting creative!
3. Send your email to [email protected] and wait for a response from our team

[Applications without a video won’t be reviewed.]

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**About DIGITAL OX:

We are an enthusiastic team of over 35+ dedicated professionals who have tirelessly collaborated to establish DIGITAL OX as one of the biggest Growth Marketing Agencies for Dentists, Chiropractors, and Medical clinics in the United States. Our commitment to delivering outstanding results and retaining clients in the industry is unwavering. Recognized as an award-winning company, we've earned the prestigious rank of **#380 among the INC 5000 fastest growing companies.

At the very center of our philosophy is a simple belief: when our team works together towards a shared goal, that's when excellence happens. Our mission is more than just helping clients explode growth and succeed financially; it's about helping patients find solutions to their problems by connecting them with best quality of care from our doctors.

What makes our agency different - we go beyond traditional lead generation by not only generating leads but also managing, qualifying, and scheduling them on behalf of our clients - 100% turnkey digital marketing. Additionally, we provide coaching to our clients and their staff on effective sales and closing strategies to produce the best return on investment.

**Our Core Values:

Speed

**HEAD OF PAID SOCIAL RESPONSIBILITIES:

• Improve Marketing Strategy
  • #1 goal is to innovate current marketing strategies on Facebook, Instagram, and Tik Tok to increase the number qualified leads and appointments per month.
  • Find breakthroughs in creative, copy, targeting, and funnel optimization.
• Team Management
  • Campaign & project management
  • Planning and monitoring campaigns and automations
  • Assigning campaigns and tasks to team members and making sure the workload is appropriate
  • Build, manage & empower a world-class team
• Client Management
  • Manage 10-30 clients

**OBJECTIVES:

• Provide an unparalleled Marketing experience for our client
• Substantially increase average customer retention
• Improve go to market strategy with high chances of success month 1
• Work directly with the team to identify new revenue opportunities for clients via marketing strategy

**QUALIFICATIONS:

• Bachelor's degree required
• 3+ years experience as Director or Head of Paid Search managing a team of 5 or more
• 5+ years experience with each of Facebook, Instagram, and Tik Tok
• Big plus: Current or recent work experience with local lead generation marketing agency with 8 figure revenue
• Holistic understanding of local lead generation
• Holistic understanding of Meta, Tik Tok, Email and SMS Marketing
• Mindset & drive - we want you to hold yourself accountable to the highest standards
• You are an amicable person who enjoys meeting new people and working collaboratively with the team to accomplish a shared goal.
• Self-starter - you are comfortable working 100% remotely (if applicable), managing your teams schedule, workload, and meeting deadlines without direct supervision
• Communicator - You are comfortable and confident when interacting with others, especially when coaching your team, giving feedback, and setting expectations.
• Proactive - you strive to get ahead of a problem or start a conversation, instead of waiting for the right time or opportunity to come to you.
• Team player - you thrive in a team, ask for help when needed, and communicate obstacles before they happen/worsen.
• Coachable - you are excited to constantly push yourself to get better and better and accept feedback constructively.
• Ability to think analytically in terms of numbers and data.
• Ability to delegate tasks and lead.
• Excellent written & verbal communication skills. Ability to relay complex strategy with EXTREME clarity. Enjoys speaking with customers and team members to understand and solve their problems.
• Is able to navigate client objections, as well as inner-team disagreement.

**BENEFITS:

• Comprehensive health, dental, and vision insurance plans (US Residents Only)
• 401k, Profit Share, PTO and paid holidays
• Opportunities for professional development and advancement within the organization.
• A collaborative and innovative work environment with a focus on creativity and results.

**ADDITIONAL:

• 9AM - 6PM PST or EST
• Remote
• W2 (US Residents Only)

M&A Management is actively searching for a dynamic and skilled Team Leader to head our Chatting Department. In this crucial role, you will be responsible for overseeing the management and optimization of our team of virtual assistants (VAs), a pivotal component of our engagement and sales strategies.

**

1. Team Management: Lead a team of approximately 30 VAs based in the Philippines, ensuring effective coordination and top-notch performance.
2. KPI Management: Monitor and ensure consistent achievement of key performance indicators, continuously optimizing the system for maximum efficiency.
3. Quality Control & Recruitment: Supervise the recruitment process for new chat agents, conduct interviews, ensure high-quality candidates, and facilitate seamless onboarding.
4. Script Writing: Develop compelling and persuasive chatting scripts to enhance customer interaction and drive content sales on the platform.
5. Sales through Chatting: Master and convey the art of chatting, utilizing text-based communication to foster customer relationships and drive sales effectively.

**

• Flexible Working Hours: Demonstrate a willingness to adjust working hours to effectively manage and coach the team.
• Management Experience: Showcase proven experience in managing teams, with a focus on maintaining high morale and productivity.
• Sales and Operations Acumen: Exhibit strong skills in sales and operational management, demonstrating the ability to strategize for optimal results.
• Communication Proficiency: Display excellent communication skills, particularly in written and spoken English.
• Team Leader Qualities: Possess the ability to lead, motivate, and inspire a large team, ensuring alignment with the company's objectives and culture.

**

• 100% Flexible, Remote Work: Enjoy the freedom to work from anywhere globally, striking the perfect balance between your professional and personal life.
• Comprehensive Training: Gain access to continuous training, ensuring you stay ahead in social media trends and sales techniques.
• Supportive Team Environment: Collaborate with experienced professionals in a team dedicated to supporting your personal and professional development.
• Make a Real Impact: Contribute significantly to the growth and success of our clients, assisting them in navigating the ever-evolving digital landscape.

Interested candidates, please send your cover letter and CV to [email protected]

Join our team at M&A Management and play a pivotal role in our mission to navigate the rapidly changing digital world. This opportunity extends beyond a job; it's a chance for growth, creativity, and making a substantial impact.

Tablet command builds software that matters. We are the emerging leader in incident response and management solutions for public safety agencies in the US and Canada. Our iPad app is in the hands of firefighters and other first responders while they respond to emergency incidents. We deliver an intuitive, easy-to-use, and, above all, robust and reliable software solution that improves outcomes.

Thousands of fire service professionals across hundreds of fire departments throughout North America use Tablet Command Enterprise Service. Our customers include major metropolitan agencies like San Francisco, San Diego, Denver, and Charlotte and departments throughout California, Colorado, Missouri, Florida, and Canada. We are growing rapidly in other regions as well.

Tablet Command is a remote team with the head quarters based in the San Francisco Bay Area.

Requirements

The ideal candidate will have experience working remotely. We look for strong communication skills and a passion for high-quality software. We love keeping up with new technology and best practices and we hope you do too.

In our software, we value robustness, stability, resilience, and performance. If our code works, lives are saved. If our code fails, lives can be at risk. We are motivated by the fact that our work has a real impact and it pushes us to be better every day.

As a part of a small, collaborative, and agile tech team, you will be a contributor to the design of middleware interfacing our API and other enterprise software solutions. You will build, test, debug and maintain application software throughout the product lifecycle. We talk to our users directly whenever possible so you will need a strong customer focus. If something goes wrong, we pull together as a team and scramble to fix it.

Due to the sensitive nature of our customer data, you will be required to pass a pre-employment background check and also pass the DOJ CJIS background clearance, if necessary, per customer State requirement.

In your application please include an example of something you've created and are proud of. This can be anything you choose: an app you've built, some code, a blog post, a pull request, or whatever you like.

Nice-to-haves include:

• Strong understanding of data structures and database systems, including MS SQL, MySQL, Postgres, etc.
• A good understanding of networking and network security, including TCP/IP stack, firewalls, routers, etc.
• PowerShell and deploying/installing Windows software/services is a plus.
• Application development making RESTful API calls to services
• Solid professional experience building applications with .Net or similar C#
• Knowledge of design patterns, data structures, and algorithms
• Experience building and maintaining mission-critical software
• Ability to work independently and collaborate with a remote team
• Action-oriented, diligent, and flexible
• Passion for public safety and software that impacts society in a positive way

Stack

On our backend/API, we run a cluster of Node.js services in a mix of Javascript and Typescript backed by MongoDB. We use RabbitMQ as a task queue and Redis for ephemeral data. Our interface applications are built in C# / .Net. Experience with C# and .Net is a bonus, but we're primarily interested in people willing to learn. The stack may not look the same in a few years; therefore, we prefer to hire for the long term, not the short term.

Benefits

We're committed to Tablet Command being a company where the best developers want to work. We treat people well by favoring remote work, family-friendly policies, and reasonable work hours. We build great software by ensuring clean and pragmatic programming practices, letting the team lead decisions, hiring intelligent people, and getting things done. We keep our edge with a commitment to inclusion and professional development.

The most important part of our company is the human element. No matter what we do, it is guided by an obsession with being fair, humane, kind, and respectful.

At Tablet Command, you will:

• Work on high-profile, meaningful software that makes a tangible difference in people's lives.
• Develop code that gets people home safely to their families.
• Work with a dedicated team of professionals passionate about technology and public safety.
• Work with great equipment and cutting-edge tools.
• Be given a competitive compensation package with a generous vacation policy (15 days per year).
• Accrue paid sick leave (based on hours worked).
• Have access to employer-sponsored healthcare plans, including dental and vision.
• Have the option to elect a stipend instead of the employer's contribution to healthcare.
• Have access to an employer-sponsored 401K - no employer contribution.
• Observe US holidays with pay.
• Work remotely.
• Receive employer-provided hardware.
• Have access to Company-sponsored training based on need, as determined by the Company.

Incumbents receive annual wage adjustments for cost of living increases, and salaries are reviewed periodically for equitability within the industry.

The Application

If you are a good fit for this position, please submit your resume and an optional cover letter, letting us know why you want this job and why you are the best candidate.

Your resume will be reviewed, and if selected, you will be scheduled for a short phone screen. During this call, we want to learn about you and allow you to learn about Tablet Command and our team.

If we (and you) want to continue, we'll have a second interview with more of the team where we get to know you a little better. We'll discuss your experience, approach to work and problem-solving, and other common interview topics.

The final stage for successful candidates will be a work sample challenge followed by a code review and remote pairing session. The work sample challenge will take no longer than an hour to complete, and the pairing session will run 1-2 hours. If selected, a conditional job offer will be presented contingent upon a reference and background check.

**Data Solutions works with new customers to set up their data in Subscript and verify everything is correct

The basics

• The product ✨: We're building the premier metrics-first finance platform that empowers B2B SaaS leaders to create, understand, and tell the story of their business through numbers.
• The role you'll play on our team:
  • This is a month-to-month contractor role, but we'll provide full-time hours so you can focus fully on Subscript. If it's a good fit and Subscript continues to grow, we're hoping to move to a long-term full-time position!
  • You'll be the first point of contact for new customers after they've signed on to Subscript 🙌🏽, and will work with them through complex data-intensive implementations 🤔. You'll hook our new customers up to their source data, help them clean and validate their data in Subscript, and help do the types of analysis that give them the most value 👍🏽.
  • You'll be the third member of the Data Solutions team**,** and will help define what the role becomes as we grow! You'll work closely with the whole team, including our co-founders Sidharth Kakkar and Michelle Lee. They formerly built and successfully exited a b2b saas company called Freckle Education, and this is their second start-up.
  • As an early team member, you'll have a huge say in how we shape and build all parts of our organization 👯‍♂️. You'll have a ton of autonomy in defining + iterating on best practices and processes to really help both our customers AND our teammates reach the moon!
• The way we work:
  • This is a remote job 🌎 - work anywhere you want, and in any timezone on earth (or outside earth, whatever).
  • We are an asynchronous 🕛 team - we don't do scheduled internal meetings, and rely on each team member to pick their own schedule and to communicate clearly in writing and with recorded videos. If you're sick of pointless meetings, this is the place for you!
  • We operate completely autonomously 💃🏿 - no one will tell you what to do; everyone gets transparent context and details about the company goals and you will figure out how to work towards them with the rest of the team!
  • We're a team that loves working together - we love playing board games 🎲 (these we do synchronously 🙂). Full-time team members meet up multiple times per year for live offsites around the world (expenses paid!)
• Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several Angels at high-growth b2b saas companies.

**Our interview process

We like to be really transparent and communicative about everything at Subscript, including our interview process!:

Our interview process is designed to focus on your intuition with analytics, and your ability to communicate clearly (both written and via recorded video). We're a fully asynchronous company, so that's how we will communicate in this interview process too 🙂 .

The interview process will focus around your ability to understand, support, and engage our awesome customers 🤝!

1. First, we'll ask you to work on a data simulation similar to the type of data work you'll be doing with our customers! As part of this simulation, you'll get a chance to ask clarification questions about the data set 🔢.
2. You'll next have a chance to show off your written communication ⌨️ as you create a piece of customer documentation that's critical to the customer onboarding process + lays the groundwork for the customer's continued success!
3. The last step is a mock customer call . You'll lead a live kick-off call with a brand new Subscript customer, using the document you created in the previous step!

Requirements

• Our ideal candidate loves data 🥰 (analyzing it, talking about it, advising our customers using it). You'll be acting as a key strategic advisor to our customers using that data!
  • We're looking for...
    • serious spreadsheet skills
    • SQL proficiency
    • satisfaction in getting to perfectly clean data
  • We’d also love (but don’t require)...
    • experience requesting data from APIs
    • fluency in JSON syntax
  • Extra bonus points for…
    • comfort in Python
    • familiarity with B2B SaaS business models
• You're kind, empathetic, and communicative 😄. Both externally, as you'll be collaborating closely with customers, as well as internally, as you'll be leading team discussions via written docs 📄 + recorded videos .
• That's it!

**Benefits

Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several angel investors in high-growth B2B SaaS companies (including Frank Bien, previous CEO of Looker)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Boost your income and make a meaningful difference in students' lives—all from the comfort of your home. Join Revolution Prep as a part-time tutor and benefit from the stability and perks of being a W-2 employee, not a contractor. We provide a dynamic in-house curriculum with a wealth of resources, so you can focus on teaching without the hassle of creating lesson plans or hunting down materials. Best of all, we offer paid training, prep time, and a supportive tutor community to help you do what you do best: help students.

About the Role & Compensation:

• Lead dynamic tutoring sessions, including executive function coaching (90%)
• Discuss educational progress with students and families (5%)
• Utilize our curated resources for stress-free planning (5%)
• Part-time: 12-hour minimum commitment with 16 hours availability, including evenings and weekends
• Pay: $25-$28 per hour for tutoring; prep and training time compensated at $10 per hour or your local minimum wage (whichever’s higher)

Qualifications & Requirements:

• Completed Bachelor's degree mandatory; additional qualifications a plus
• U.S. citizenship and current residence required
• Teaching or tutoring experience desired but not mandatory; expertise in STEM and/or AP subjects and foreign languages (especially Chinese) a plus
• Reliable high-speed internet and quiet, professional space; technology kit provided if needed (webcam, headset, ring light, green screen, annotation tablet)
• The ability to commit to the same 16 hours of availability week-on-week during weekday afternoons/evenings and at least 8 hours of weekends.

Why Join Us:

• Paid prep time and subject-specific materials provided
• 13 hours of paid onboarding training + ongoing professional development
• No competing for hours, hours are based on availability and subject expertise
• Engaging community and supportive Faculty Leaders for constant support
• Opportunity to focus on holistic development of students, including life skills

**Schedule Requirements

Availability: Post at least 16 prime-time hours weekly in 4+ hour blocks, the same hours every week. Our goal is to book you for 12 tutoring hours per week depending on student demand. If you are interested in up to 20 hours, that is possible, and will depend on availability, subject coverage, and student demand.

Prime-time Hours when availability should be posted:

• Mon-Thu: 4-10 pm ET
• Sat: 9 am - 6 pm ET
• Sun: 11 am - 10 pm ET
• Weekends: At least 8 hours of weekend availability is required.

Advance Planning: Preference will go to those who can post schedules 9+ months ahead and those who can commit to consistent hours week on week. Please submit time-off requests 4 weeks in advance.

**Connect With Us

Company Website, Instagram, LinkedIn, Facebook, and Twitter

**Q&A

Q: What educational qualifications are needed?

A: A completed bachelor's degree is required. Advanced degrees, certifications, and specializations are welcome.

Q: How does Revolution Prep prioritize ersity?

A: We are an Equal Opportunity Employer. We have employees from many backgrounds, and we encourage people from all backgrounds to apply. We also believe in supporting the erse needs of our students through training on learning differences and culturally responsive teaching.

Q: What's the schedule like?

A: You're required to post at least 16 hours of consistent availability each week, 8 of which should be on weekends. These should be in 4-hour blocks and extend 9+ months into the future. (See “Schedule Requirements” above for details). You’ll receive at least 24 hours notice if you’re booked for a session.

Q: Are there additional responsibilities?

A: In addition to tutoring, you'll communicate with families about student progress and prepare for sessions using company-provided materials. Both collectively make up around 10% of your workload and are paid time. We also offer ongoing professional development which is paid.

Q: Is the pay negotiable?

A: Starting rate is from $25 per hour, expertise in specialized subjects like AP Physics or AP Computer Science may lead to a starting rate of up to $28 an hour.

Q: Is tech provided?

A: We offer a tech kit for tutors who need it. This kit includes essentials like a webcam, headset, green screen, and annotation tablet.

To be successful in the online Adjunct Tutor role, your computer must meet the minimum requirements listed below:

• A Mac/PC desktop or laptop
• Mac users: Mac OS X Snow Leopard (version 10.6) or later
• PC users: Windows 8.1 or later
• High-speed internet with strong and reliable reception/service, provided through an ethernet connection
• 4GB or more of available memory/RAM

Q: Is there a background check?

A: Yes, all tutors undergo a comprehensive background check to ensure the highest standards of professionalism and integrity.

Q: How flexible is the time-off policy?

A: Requests for time off must be submitted at least 4 weeks in advance. We understand emergencies happen, so we have systems in place for coverage in those events.

Q: Is ongoing training part of the role?

A: Yes, ongoing professional development is encouraged – we offer 24 hours of training per year after the initial onboarding.

"

Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

We are looking for a leader to join our FP&S team as Director, Corporate Financial Planning & Strategy. In this role, you will be responsible for Checkr’s company-wide financial planning processes, key financial and KPI reporting, Board presentations, and other strategic corporate initiatives including determining capital allocation across our business. The ideal candidate has experienced success in a dynamic, high-growth, and fast-paced environment, brings a quantitative, data driven mindset, and should have outstanding communication and interpersonal skills. Comfort interacting at all levels of senior management (including VP, SVP and C-Suite) as well as Board members is a must.

Responsibilities:Collaborate with Checkr’s executive leaders (primarily our CFO and CEO) to provide analytical rigor and be a key contributor to the strategic decision-making processes across the business, including sculpting a long-term financial strategy aligned with company growth, profitability, and cash flow objectivesDrive planning cycles such Long Range Plan, Annual Plan, and the quarterly Outlook cycles and and deliver accurate and timely quarterly financial forecasting to executives and investorsPrepare reporting and analyses for management and the BOD, including annual and quarterly financial reviews, BOD materials, investor reporting, and weekly and monthly business reviewsIdentify and lead initiatives to continuously improve, automate and scale forecasting and reporting tools, processes, and methodologiesServe as a key liaison and partner to Finance, Accounting, Treasury, IT, and other parts of the organization.Develop, enhance, and refine financial systems and procedures, aligning them with industry best practices while tailoring them to the company's distinct requirements, ensuring they remain adaptable and scalable to accommodate future business growth.Build and lead a high-performing Corporate FP&S team

What you bring:Minimum of 8+ years in finance, with 2+ years experience leading and developing the Corporate FP&A functionProven track record in building and growing outstanding finance teams with best-practices in a fast-growing environmentQuantitative & analytical mindset with strong attention to detailDeep experience working in high-growth environments with exposure to product profitability, pricing models, and forecastingPrior experience in a combination of investment banking, management consulting, and private equity strongly preferredStrong executive leadership skills with experience partnering at the Board, investor, and executive management levelsOutstanding interpersonal and communication skills with proven experience in cultivating collaborative working relationships with teams across an organizationDemonstrates the Checkr core values of Grit, Humility, Transparency, Connection and Ownership

What you get:A fast-paced and collaborative environmentLearning and development allowanceCompetitive compensation and opportunity for advancement100% medical, dental and vision coverageFlexible PTO policyMonthly wellness stipend and home office stipend

",

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

We’re excited to share news about a new job opportunity at a SaaS company that operates with remote teams spanning the globe.

Our client seeks a Senior Accountant / Financial Controller to support their business growth in the Norway and the UK, ensuring the implementation of best-in-class financial processes and governance for future success.

In this position, you will take charge of the business's accounting, bookkeeping, monthly closing process, local tax matters, audit, and financial reporting for the Norway entity.

Concurrently, you will also have oversight of the UK accounting, bookkeeping, and local matters, playing a pivotal role in identifying opportunities for process improvements through the implementation of systems and automation. This role offers exposure to the company's global operations, providing opportunities to collaborate with teams from around the world.

You will provide support to the Finance Director and to the CFO guaranteeing the accuracy of financial statements, compliance, and improving financial processes as part of the wider finance team of the group.

The preferred candidate will be experienced, able to adapt to change, and someone who enjoys working with in a dynamic fast paced environment. This role will suit someone with a strong work ethic, who is looking to make an immediate impact on an exciting growth-stage company.

In other words, you will:

• Lead and be accountable for the monthly closing process and annual audit of Norway entities as well as being accountable for the UK entity as part of an existing UK team.
• Prepare relevant financial statements, reconciliations, and supporting documents in connection with the audit process and monthly reporting.
• Support relevant tax compliance matters, in partnership with the tax teams.
• Analyse and diagnose existing financial processes and propose improvements to governance, controls, and efficiency in the finance function.
• Prepare relevant monthly financial reporting.

Our client is looking for iniduals with an analytical mindset and a vision for the future, as well as someone who has a strong presence in communication to develop partnerships within the group.

Successful candidates should possess the below:

• Accounting qualification (ACA or equivalent) with a strong academic record (BA, BSc, or equivalent, 2:1 or higher)
• Proven experience in management and statutory accounts, IFRS, bookkeeping, reporting and audit
• Accounting and tax compliance experience with Norway and UK
• Able to work both in English and Norwegian
• Able to demonstrate strong accounting, financial controls and financial knowledge and practical experience
• Sage ERP (and modules) experience preferred but not a requirement
• SAP Hana ERP (and modules) experience preferred but not a requirement
• Advanced knowledge of Excel with experience of manipulating large datasets and modelling skills (pivot tables, filtering, lookups etc)
• Excellent analytical and communication skills (both written and oral), preferably with commercial exposure in previous roles
• Project management skills, to manage internal and external teams to drive implementation of systems and processes

"

We are hiring!

Click here to apply: https://bharatx.tech/careers/

About BharatX

BharatX is a YC-backed consumer lending FinTech startup. BharatX is committed to enabling credit for the Indian middle class by building Embedded Credit Products. We are working towards our vision - To change how the 250 million middle-class Indians get access to credit.

Who We Are

A team of young, ambitious, and bold people love to dedicate their life’s work towards something meaningful for India & the world. We love to have a shit ton of fun and cut the bullshit corporate culture! We are not colleagues, we are a family, in it for the long run!

Folks Who Believe In Us

We have been fortunate to have a lot of Global VCs, Founders, Clients, Angels and Industry veterans backing us in our journey. We also have a lot of mentors in the Industry Globally who work with us day in and day out on building BharatX. Some of our Investors Include:

Global VCs & Angel Investors:

* Y Combinator (Batch of W22) (25+ Unicorns)

Responsibilities:

* Financial Accounting & Management: Oversee all aspects of financial accounting, ensuring accuracy and adherence to best practices.

Requirements:

* Certified Chartered Accountant (CA).

Benefits of Working With Us:

* Best-in-Class ESOP Policy: You get either equal or better terms than founders for your ESOP Policy

",

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

We are looking for an experienced Product Manager with a strong background in Saas companies to join the Toggl Hire team to shape the future of recruiting industry. Toggl Hire is the recruitment software built by Toggl and you will be responsible for introducing new features and improving existing ones in a fast-paced, product-led company. 

About the Team

Toggl Hire is on a mission to revolutionize the way hiring happens. We are big believers that modern-day recruiting should be effortless and enjoyable. That means no more resumes or cover letters, no more endless hours screening through applications, no more interpreting past roles into current experience, no more bias and gut feeling, but informed decisions based on data.

We are a fully remote team, with 18 people working from 11 different countries around Europe. We are highly skilled, highly motivated, and most importantly, a fun, friendly bunch. We value transparency, communication, and results over effort and excuses. We have regular in-person meetups in Europe every 3 months or so.

We have recently been named one of the best remote companies to work at. 

The salary for this position is 70 000€ annually and we are committed to increasing salaries every year based on company and inidual performance.

You can work from anywhere in Europe.

The Role

As a Senior Product Manager at Toggl Hire, you will report to the CEO and be responsible for taking ownership of the product roadmap. You will work closely with the Growth Team Lead and Engineering Manager to prioritize development efforts and ensure that everything we develop aligns with our business goals. 

Specifically, your responsibilities will include:

- Deciding what we build, why we build it, and what impact it will have on the business

About you

We're looking for a Product Manager who:

- Has a strong background in Saas product management

Bonus points for:

- Experience in product-led growth companies

Benefits

- Freedom to choose when and how much you work - we only measure results

Dear Future Marketing Coach, 

We’re looking for a Coach who is amazing at helping freelancers implement the marketing plans we create for them. 

This role is a top priority at 6 Figure Creative. Why? Because our flagship coaching program, Clients By Design, is growing fast, and we have a waiting list of freelancers who need your help NOW. 

The #1 struggle most creatives face is that they have no idea where their next client is coming from, and everything we do inside Clients By Design is to help creative freelancers solve that problem (for good). 

We joke that our mission is to plunge humanity into chaos by helping all eight billion people become 6 Figure Creatives. The reality is that our mission is to help one person at a time with a 1-on-1 relationship, and that’s where you come in. 

If the idea of working 1-on-1 with some of the most talented freelancers in the world (for example, Grammy-winning music producers) to help solve the #1 issue freelancers face, then keep reading…

What You'll Do:

As a Marketing Coach, your role is to help your roster of 50-100 clients successfully execute the Continuous Clients Marketing Roadmaps that are custom-tailored for them. 

You’ll give them feedback as they work through implementing our playbooks, help them overcome any roadblocks holding them back from making progress, and you’ll be responsible for holding them accountable for completing their roadmaps. 

As a Marketing Coach, you will own your client's success in the program. You'll also work closely with Brian Hood (founder) to create and deploy better playbooks and resources to support all of our clients.

**

• Client Onboarding: You will get each of your clients up to speed so they have a full understanding of how to get the most out of this program. You’ll ensure they feel taken care of (instead of “lost in the shuffle"), and they know exactly what to do during their crucial first 30 days. 

• 1-on-1 Client Attention: You’ll help your clients progress through their playbooks and marketing plan with the confidence of knowing they’re not making major mistakes along the way. You will give them the feedback and support they need to get past any roadblocks, as well as the accountability and encouragement necessary to keep going for the long haul.

• Conflict Resolution: You will quickly and effectively resolve conflicts within your client roster so that everyone is happy, encouraged, and taking action toward completing their marketing plans. 

The decisions you help your clients make will change the trajectory of their lives forever, so this role is not for the faint of heart. 

You HAVE to be willing to do what it takes to help someone make tough decisions with their best interest in mind.

**

1. Monthly Client Retention: The % of your client roster you retain each month. 

2. Total # of clients on your roster: Part of your compensation is based on this number.

3. Client Happiness Score: The % of clients who give you a positive rating each month.

What Success In This Role Looks Like:

Your #1 outcome over the next six months: 50+ clients on your roster with 95%+ of your roster retained each month.

**

• You know our playbooks and coaching process well enough to start onboarding new clients
• You’ve onboarded your first few clients

60 Day Targets

• You know our playbooks backward and forwards
• You’re up to 15 active clients on your roster

90 Day Targets

• You’ve ramped up to 25-30 active clients and you’re ready to take on more
• Your Client Happiness Score is 90%+

**

• You have 50+ clients on your roster 
• 95%+ of your clients are retained each month
• Your Client Happiness Score is 90%+

Who you'll work with:

You will report directly to Brian Hood, our founder (i.e. the guy writing this job description). 

I’ll work with you to become a better coach, grow and develop personally and professionally, and possibly even grow into a larger role as we scale 

I expect to bring in 2-3 more coaches over the next year. You’ll be the 2nd coach to join our team, which means you’ll be instrumental in working with us to build out the rest of the team throughout the next year.

My goal for you is for you to absolutely LOVE what you do and also be fulfilled by the impact you’re making on the clients you serve. 

What you'll learn:

If you crave variety in your work and love the idea of helping people overcome brand-new challenges every single day, this is your potential dream job. 

Not only will you be affecting the lives and businesses of the clients you coach, but you’ll also be impacting each and every client they work with as well. 

During your time working alongside me, you’ll learn

• The intricacies of what it takes to create strong and lasting relationships with our clients and make a meaningful impact in their lives. 
• How to build systems that provide support to each and every client as they develop their own client acquisition machines.
• The inner workings of the 6 Figure Creative, as well as the hundreds of different businesses we work with. 

**

If you’ve been running your own business, but you’re feeling the drain of working “alone in a cave” these past several years, you'll love the amount of human-to-human interaction you’ll have at this role.

If you come from the startup community and you’re burnt out from working long hours while wearing multiple “hats” at your company, you’ll love the focus and structure this role will bring you. 

Join me in creating a positive impact and making a lasting difference in the world of creative freelance businesses.

Where you'll work:

We are a fully remote company with team members located in various parts of the USA and Europe. Our team spans from Vermont to Nashville, Oregon, Pennsylvania, California, and even Romania.

This means that you have the freedom and flexibility to work from home (and NEVER have to commute again), operate out of a coworking location, or take your family to Costa Rica for the summer and work from your villa overlooking Flamingo Beach.

Why We Exist As A Company:

The reason 6 Figure Creative exists as a company is to help freelancers earn more money without selling their souls. 

Our flagship coaching program, Clients By Design, solves the #1 problem holding freelancers back from success: They have no idea where their next client is coming from. 

The program is built around creating highly-personalized marketing plans for our clients and coaching them through every single step of the process as they implement each playbook. 

We believe that the education system is fundamentally broken. Universities will gladly charge their students $100k+ for a creative degree and never teach them the most important skills and strategies for how to actually get an ROI from their investment. 

The coaching program you’ll be a part of exists to help the best creatives in the world change the trajectory of their careers (and lives) by learning the skills universities failed to teach them. 

It takes more than passion to succeed, and everything we do is built around giving our clients the strategies, tools, processes, guidance, coaching, and accountability they need to have successful businesses. 

I look forward to working with you! 

-Brian Hood

**

Required Qualifications:

• You are a complete marketing nerd who has 5+ years of digital marketing experience
• You LOVE ing into a broken marketing machine to find the root cause of why it's not working. 
• You have exceptional organizational and time management skills, with the ability to manage dozens of clients and priorities simultaneously without letting things slip through the cracks
• You have strong leadership and coaching skills, with the ability to motivate and inspire clients
• You are an excellent communicator, and comfortable on video
• You are detail-oriented enough to add the words “client acquisition machine” to your application.
• You are confident, and never shy away from a challenge

Preferred Qualifications:

• You have been paid to coach clients (or team members) in online marketing
• You are available to coach full-time (40 hours per week) during normal working hours
• You have experience working with clients in various remote settings including email, online communities, asynchronous video, and synchronous 1-on-1 zoom calls
• You have a gift for helping other people feel like the most important person on the planet while talking to and working with them
• You have a background as a successful creative freelancer
• You live +/- 1 hour of Central Standard Time

Benefits: 

• Work from home (or anywhere in the world) - we’re 100% remote! 
• Health, vision, and dental insurance for you and your family 
• Monthly home cleaning service (because nobody loves cleaning, right?)
• $1,000/yr home office upgrade allowance

Compensation: $65,000-$125,000+

• Salary: $55,000
• Variable Compensation: $10,000-$80,000+

Your variable compensation is based on the number of active clients on your roster plus the number of new clients successfully onboarded each month. We add more clients to your roster as long as you're hitting your target KPIs. (See the hiring scorecard for compensation details)

We’re looking to expand our Growth Team with a versatile, multi-talented, proactive person to help drive us forward while we help our clients be force-multipliers for good. 

At Yoko Co, we know that life is short, which is why we exclusively serve clients who are working to make a positive impact. From rescuing pets, to saving lives, to building communities for brilliant minds, the work you do here will help make the world a better place.

Our team is made up of people who are passionate about the work they do, the missions of the clients they serve, and, importantly, their craft. We don’t think of one another as coworkers or employees, but as fellow humans. We’re here to bring out the best in each other every day. 

**

• Mission. We are a purpose-driven team. This is your chance to +help create a better world for all of us.
• 4-Day Work Week. We treat our Mondays as flex days, meaning that you can take most of them off if you plan your work appropriately. 
• Holiday Breaks. We’re closed for nearly a full week at Thanksgiving and two weeks at the end of the year. 
• Best Place to Work. For two years running, we’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
• Kind, High-Caliber Team. You’ll work with team members who are both top performers and genuinely kind and supportive.

**

• Make exceptional first impressions and set the tone for new client relationships by genuinely caring about how we can help.
• Actively participate in the business development process, whether that be initial outreach, demo presentations, or follow-ups.
• Assist the team by prepping the necessary paperwork for new engagements.
• Take the lead on scheduling meetings and keeping lines of communication active.

**

• Have a solid understanding of web strategy, digital marketing, social media. (Bonus points for a working knowledge of WordPress.)
• Are energized by finding and meeting new people, and great at developing meaningful relationships.
• Have the attention to detail and writing chops needed to create a wide range of sales-focused paperwork, including emails, estimates, proposals, SOWs, and MSAs.
• Take initiative and actively seek out ways to help out the team and streamline the business development process.
• You love deadlines, and use your time management skills to prioritize and complete a multitude of tasks effectively.
• Have a "can-do attitude" and are willing to jump in on new challenges and grow your skills.
• Are an avid learner. You should be excited to learn from (and teach) both clients and team members.
• Care about your work. We make our impact through the work we do for our clients, so it’s critical we believe in what we do.

Nice to Haves:

• Experience with CRM systems like HubSpot, Salesforce, Fresh Sales, or others. 
• Experience with writing contracts, SOWs, other business development materials.
• Experience with Google Workspace. 
• Experience with communication tools like Slack.
• Experience with project management tools like Asana.
• Experience with data tools like Google Analytics and AirTable. 
• Experience with WordPress or web design in general.
• Experience with content creation.

**

• You prefer to work on a single big project at a time. We all have to do a bit of juggling around here.
• You’d rather wait for someone to tell you what to do. We’re looking for someone who is self-motivated and ready to take initiative. 
• You’ve ever said “that’s not my job” or “that’s below my pay grade.” We take pride in a culture where everyone is willing to pitch in where they need to.
• You want someone to hold your hand every step of the way. 

**

This isn’t the place for everyone. You’ll have a lot of autonomy, but the expectations are high, the work is fast-paced, and the hats are many. We’re looking for people with grit who take ownership, see the big picture, and are always thinking about how we can do even better the next time.

**

You’ll do 3-to 4 interviews with various members of our team, starting with a short culture interview, and then moving on to more specialized conversations. Somewhere in the process, you’ll likely do a short practical test to ensure you can deliver at the level it takes to be successful here. If you have some, we’d love to see examples of work you’ve done that relates to the work you’d do here. 

**

You’ll get a competitive salary, unlimited time off, a flexible schedule, the ability to work wherever you want, a personal development budget, federal holidays and multiple weeks off at the end of the year to recharge. If you’re in the US, we also offer health insurance, disability and life insurance, and 401k matching.

**

Our team is made up of people who are passionate about the work they do, the clients they serve, and, importantly, their craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From developers to designers, project managers to strategists, we bring out the best in each other.

We’ve been in business for over a decade, our whole team is remote, we were named a 2020 and 2021 Best Place to Work by the Inc. 5000 and the Washington Business Journal, and you can poke around our website if you want to know more.

**

If you’re interested, send an email to [email protected] with the subject line “Relationships Matter”, and please share your opinion on what it means to drive growth in pursuit of making the world a better place.

We take applicants from all over the world. However, you must be willing to work a schedule that has a reasonable overlap with normal US business hours.

Please note that we will begin responding to applications the week of January 8, 2024.

Top-rated help desk software Groove is looking for a Content Writer to join our small but growing team. As a Content Writer at Groove, you will report directly to the VP of Content and be responsible for writing search-engine optimized blog posts that convert visitors into trial signups and customers.

Responsibilities

• Research and write 2-3 weekly blog posts that are engaging, actionable, and conversion-focused.
• Capture and edit any screenshots needed for each blog post.
• Ensure your content is well-optimized for search engine rankings.
• Research competitors and ensure any comparisons made in articles are accurate and adequately position Groove’s features and benefits above our competitors.
• Continuously monitor search engine rankings, updating and optimize existing content regularly and as needed.

Qualifications

• BONUS: A background in customer service.
• Content Writing Experience: At least 2 years of experience writing professionally (in house or freelance)
• Conversion-Focused: Your writing is persuasive and gets conversions, not just traffic. You know how to evaluate whether your content is working or not.
• Basic Image Editing Skills: You can efficiently take screenshots; resize and crop images
• SEO: You know how to research keyword volume and search intent and how to effectively use keywords in your content without keyword stuffing. You know how to optimize existing content that’s not ranking for target keywords.
• Time Management: You can juggle multiple tasks and projects and prioritize your work effectively to meet all deadlines.
• Previous freelance or remote work experience.

Benefits

• $40-50k USD salary
• Fully remote
• Flexible schedule with minimal meetings
• Health care reimbursement
• Flexible PTO (we recommend 4 weeks a year)

M&A Management is actively seeking a skilled and dynamic Team Leader to lead our Chatting Department. This critical role involves overseeing the management and optimization of our team of virtual assistants (VAs), a pivotal element in our engagement and sales strategies.

**

1. Team Management: Guide a team of approximately 30 VAs based in the Philippines, ensuring effective coordination and top-notch performance.
2. KPI Management: Monitor and guarantee consistent achievement of key performance indicators, continuously optimizing the system for maximum efficiency.
3. Quality Control & Recruitment: Supervise the recruitment process for new chat agents, conducting interviews, ensuring high-quality candidates, and facilitating seamless onboarding.
4. Script Writing: Develop compelling and persuasive chatting scripts to enhance customer interaction and drive content sales on the platform.
5. Sales through Chatting: Master and convey the art of chatting, utilizing text-based communication to foster customer relationships and drive sales effectively.

**

1. Flexible Working Hours: Demonstrate a willingness to adjust working hours to effectively manage and coach the team.
2. Management Experience: Showcase proven experience in managing teams, with a focus on maintaining high morale and productivity.
3. Sales and Operations Acumen: Exhibit strong skills in sales and operational management, demonstrating the ability to strategize for optimal results.
4. Communication Proficiency: Display excellent communication skills, particularly in written and spoken English.
5. Team Leader Qualities: Possess the ability to lead, motivate, and inspire a large team, ensuring alignment with the company's objectives and culture.

**

• 100% Flexible, Remote Work: Enjoy the freedom to work from anywhere globally, striking the perfect balance between your professional and personal life.
• Comprehensive Training: Gain access to continuous training, ensuring you stay ahead in social media trends and sales techniques.
• Supportive Team Environment: Collaborate with experienced professionals in a team dedicated to supporting your personal and professional development.
• Make a Real Impact: Contribute significantly to the growth and success of our clients, assisting them in navigating the ever-evolving digital landscape.

Join our team at M&A Management and play a key role in our mission to navigate the rapidly changing digital world. This opportunity goes beyond a job; it's a chance for growth, creativity, and making a substantial impact.

Application Process:

Interested candidates, please send your cover letter and CV to [email protected]

Nathan James is looking for an experienced digital merchandiser to join our team and lead the merchandising ision. This role is responsible for improving conversion rates through digital merchandising strategy and execution for both DTC and wholesale (Amazon, HomeDepot.com, etc) Ecommerce channels in order to support continued revenue growth.

**People-first company, design-first home.

We are a design-first, home furnishing company making on trend decorating affordable. We stand behind the quality of our product, we have a lifetime warranty and a 100-day hassle-free return policy on all products. 

Our commitment extends beyond just products; we care about people time, from accessible and frictionless customer service, free & fast delivery, to straightforward assembly. Our 10,000+ five-star reviews are a testament to our promise. 

Our care of people extends to our team. We understood the importance of being fully distributed (remote) from the beginning. We strive to reduce friction at work while preserving the human experience. Taking this approach helps our teammates avoid compromising who they are or their values in pursuit of a career. 

**About the role

As Director of Digital Merchandising you will ensure that we are presenting our products in the most compelling way to our customers while continually improving our onsite shopping experience.

In this role you will manage end-to-end our site including content to drive high-quality launches and refreshes. You'll report to and be the right hand to the VP Ecommerce, leading a team of three visual designers and three coordinators, while working along side our software team. You will both set the merchandising vision and manage the execution while evolving the workflows to simplify processes. This role takes sales initiatives and clearly distills them into customer-centric experiences, providing business context to creative teams for execution, ensuring content is revenue-driving and impactful. 

This role is responsible for:

**All digital content including customer facing product content, ensuring its accuracy across all relevant platforms and feeds

**Merchandising calendar to ensure we capitalize on key shopping moments and seasonal campaigns utilizing all customer touch points

**Managing custom shopify development projects in order to bring to life the best onsite customer experience

**Product detail pages, search, collection pages and navigations to focus on conversion, findability, maximizing engagement, and frictionless shopping.

**Application of SEO best practices to enhance the visibility and ranking of digital content on search engines.

Supporting VP of Ecommerce with forecasting and ad creative strategy

Our current stack: Shopify Plus, Reviews.io, Rebuy, Replo, Google Merchant Center, Google Search Console, Facebook Commerce Manager, Northbeam, Shareasale, Klaviyo, Postscript, Aftership, Google Analytics, Make.com / Integromat, Zapier, Airtable, RetentionX, and Amazon Quicksights 

**About us

We appreciate that time is our most valuable resource. That’s why we try to solve for happiness. Although our happiness is mostly defined by our relationship with ourselves, as an organization our goal is to ensure we don’t negatively affect that baseline. Some of the ways we do that are, removing processes  and ideologies that get in the way of doing our best work, designing benefits that support a healthy relationship with our work, and engaging with our operating valuesto guide us in our work. We use these frameworks and more to build a thoughtful and resilient organization.

**We also understand working for Nathan James isn’t the only function of your life, and we respect that! We’ve found that a team member who will be happy and fulfilled as a remote team member at Nathan James is someone who generates their social energy  and identity outside of work. That’s why we don’t create mandatory team hangouts or events. We focus on how to improve collaboration, not forcing engagement.

We focus on what we’re solving for, so we don’t create barriers or expectations that distract us from our mission. We also don’t set unreasonable working hours, deadlines, or goals. We create with calm, “slow is smooth and smooth is fast”.  

When you join the Nathan James team, you can expect a thorough, but mindful onboarding process with ramp-up time to learn. You can expect to give and provide direct feedback. You can expect minimal meetings. You can expect to work with dependable, smart and good people. You can expect to be counted on. Most importantly, you can expect to do the best work of your career here.

Check out Glassdoor  to hear what the team has to say about working at Nathan James.

**About you

You have directly led a digital merchandising team for an Ecommerce consumer organization with at least $50m in annual revenue. You have  experience both setting and maintaining high merchandising standards. You’re able to combine your creative vision with solid business acumen to implement merchandising initiatives with a focus on financial impact . You're comfortable ing into the data to effectively separate the signals from the noise in order to identify short-term improvements and to inform long-term strategies. 

You are comfortable getting your hands dirty and thrive in environments where you can make decisions on intuition or partial data instead of having to sell your ideas to a committee. You are an avid Ecommerce shopper, who resonates with our target demographic. You're someone who understands the sales funnel with an eye on both the driver and destination. You enjoy technical challenges, are highly organized, and capable of managing ambiguity and risk. 

**On a granular level we’re looking for:

**3+ years of merchandising leadership experience

**7+ years in consumer Ecommerce

**3+ years experience with GA or similar analytics platform

**2+ years experience with most of the Nathan James stack

Preferred experience (not required)

**Experience with SQL, R, HTML or CSS

**Technical aspects such as SEO, responsive design, and usability to enhance the user experience.

For this role we do require that your normal workday has at least 4 hours overlap with the Montreal workday (currently UTC-5) without impinging on your personal/family life. 

**This is a remote role, since we are a remote company! You’re free to work where it suits you best. Effective writing, self-discipline, and comfort with open communication is especially critical in a remote environment.

**Benefits & Perks

Our benefits  are all aimed at supporting a life well lived both at work and away from work.

We offer competitive salaries

**How to apply

Please submit an application here that speaks directly to this position.

There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us, will be given full attention and are highly appreciated.

You’ll hear from us about advancement to a short introduction call and then on to a work sample, where you’ll get a chance to see the types of challenges you would be solving in this role.

**We appreciate your consideration in having Nathan James be part of your career.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Our core values are:

We are a remote SaaS company with a mission to provide online anonymity to people worldwide. With a rich history in the Hosting and Networking domain, we've been operating in the anonymity space since 2008, serving thousands of active clients. with a clear vision for the future, our passionate and erse team is continuously expanding, and we are on the lookout for talented iniduals to join us on our exciting journey.

**About the Role:

As a Business Development Manager, you are a key player in initiating, managing, and nurturing strong partnerships with various torrent tracker partners. Your responsibilities include negotiating and executing collaborative activities with these partners, contributing to our position as a key solution for trackers and other associates. Ultimately, your goal is to enhance our overall value proposition, messaging, and operational processes by closely collaborating with our Product, Marketing, and Sales teams to identify and pursue valuable opportunities that lead to successful new partnerships.

**What you’ll be responsible for:

·         Tracker Collaborations: Create partnerships with torrent trackers to increase traffic to our Seedbox product while offering them affiliate commissions.

·         IPv6 Affiliates: Develop partnerships with third parties to promote our IPv6 product and maximize IPv6 rental.

·         Lead Generation & Relationship Building: Identify a continuous stream of potential leads and cultivate relationships that align with our partnership objectives.

·         MRR Growth: Generate a minimum of $50,000 in new Monthly Recurring Revenue (MRR) for within the first 12 months through newly established partnerships.

**You’ll be a great fit if you are:

·         Experienced: You have at least 4 years of practical experience in applied marketing within a business development role, ideally in a related field.

·         Torrenting Space Knowledge: A deep understanding of the torrenting space is essential, as one of our products offers a private torrenting experience.

·         Proactive: You possess an active and growth-oriented personality, consistently seeking opportunities for self-improvement and process enhancements.

·         Results-oriented: You are highly motivated to achieve outcomes and demonstrate a strong commitment to delivering results.

**What We Offer:

·         Remote Work: Enjoy the flexibility of working 100% remotely from the comfort of your home or any location worldwide.

·         Unlimited Vacation: Take as many vacation days as you need to ensure you are well-rested and ready to tackle new challenges.

·         Professional Growth: As we are a small company, you'll have the chance to engage with various aspects of the business, fostering your professional development.

·         Personal Development Fund: We support your ongoing learning journey by providing a personal development fund each year.

·         Emergency Fund: We offer an interest-free emergency fund with comfortable payouts to help you in times of need.

·         Company Retreats: While we are a fully remote company, we believe in teamwork and we want you to feel you belong here. We strive to organize yearly company retreats where everyone is invited. We believe in hard work, but also in having a good time!

**Interview flow:

·         Application: Everything starts with getting in touch. The best way to express your interest is by applying online

·         HR Interview: If your profile aligns with our requirements, we'll invite you for an HR interview.

·         Technical Interview/Test: You may undergo a technical interview or complete a relevant test.

·         Online Interviews: You may have up to three online interviews with various team members.

·         Reference Check: We will kindly request you to arrange a reference check before we extend a job offer.

If this opportunity resonates with you, we are excited to meet you and welcome you to the RapidSeedbox team!

NEAR is looking to hire a Director of Finance to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Title: Growth Manager (Full-Time, Remote)

Position Overview:

• Develop and implement strategies across multiple channels like SEO, social media, and partnerships.
• Manage blog posting and graphic design, ensuring all content aligns with our brand and marketing goals.
• Experiment and optimize our marketing efforts to find the most effective solutions.
• Stay ahead of marketing trends and adapt strategies accordingly.
• Lead and collaborate with various teams to achieve cohesive marketing goals.

What We're Looking For:

• A problem-solver at heart, with a strong emphasis on experimentation and discovering the best solutions.
• Bonus points if you've followed Digital Marketer or ClickMinded trainings.
• An inidual who thrives in a remote working environment, bringing dedication and innovative thinking to the table.
• Strong organizational skills and an ability to manage multiple projects simultaneously.

**Why Join Vidpros?

1. Be a part of a rapidly growing company that's reshaping the video editing landscape.
2. Embrace full autonomy in your role and contribute to exciting, impactful projects.
3. Enjoy the flexibility of working from home, fostering a work-life balance that suits you.

Ready to take on the challenge? Click the link to apply and join the Vidpros team in our journey to excellence!

Coinbase is looking to hire a Summer 2024 - Accounting Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.

We are looking for a highly-motivated and experienced Head of Brand & Content Marketing to join our team and take ownership of the Brand and Content Marketing program at Toggl, leading our two flagship products Track and Plan.

The salary for this position is €90,000 annually. You are free to choose where you work as long as your main location is between UTC-4 and UTC+8:00.

Toggl is leading global business, with a recognisable brand, in the time tracking and productivity categories. As Head of Brand & Content Marketing, your job will be elevate our brand and content, creating awareness and interest in Toggl, its offerings, but most of all, our mission. You’ll be critical in expanding our awareness and evolving it from product and feature-based to mission-based.

To help you do this, we’ll provide you with a clear, distinctive mission to work off, and a company-wide commitment to realising it through every Toggl experience.

The ideal candidate for this role will have experience in doing this.You’ll know how to position mission-based brands, increase awareness and differentiation, and have a default to working through owned and earned channels. You’ll be a hands-on creator, with an ambition to drive the whole company forward through the brand.

**

• Bring Toggl’s mission to life, leading all brand and content activity.
• Strategically position Toggl’s brand and content strategy output to maximise awareness and differentiation for our target markets
• Transition our brand narrative from product-focused to mission-centric, influencing all facets of our business.
• Execute a comprehensive brand and content marketing plan to deliver on the above goals, collaborating with the wider marketing and Revenue teams and agencies where required

**

• Proven track record in building and positioning mission-based brands.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Comfort taking ownership of all aspects of putting together and implementing a strategy and making decisions along the way.

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €250 per month for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Group 8A is one of the premier performance-based digital marketing agencies in New York City.

We offer a healthy mix of competitive benefits and perks, with the goal to empower you to do your best work, while investing in your professional development and well-being.

On the bleeding edge of the agency industry, our growth is driven by our investment in our people and creating an environment that sets everyone up for success and personal growth.

Job Description

This client facing role is perfect for a “people person”, with a love of innovation, a high level of organization, an interest in product, and a desire to grow your clients’ business. Unlike other agencies, our Account Managers hold key roles and responsibilities within the Group 8A eco-system and serve as ambassadors for our company. Leading with data and strategy, our account managers’ act as a bridge between our clients and the internal Group 8A team. You will be part of a dynamic and exciting work environment that will require responsiveness, transparency, and professional care.

Responsibilities

• Be the face for Group 8A! Communicate regularly with a portfolio of clients
• Prepare and present reporting and actionable insights to clients and internal management
• Ensure all client and internal business plans/timelines are on-track and deadlines are met
• Review competitive landscape to ensure client is staying relevant within the marketplace
• Analyze client performance and providing recommendations based on analyzed results/data
• Assist in development of client projections and plans to meet or exceed these projections

Qualifications

• 3-5 years of Account Management/Customer Success experience
• Digital Marketing agency experience is a must.
• Passion for people, product and understanding marketplace trends
• Strong people skills, with the ability to partner with and influence internal and external partners
• Excellent communication and presentation skills
• Understanding of how to analyze information to identify opportunities and risks
• Highly organized with a strong attention to detail
• Proficient in problem solving and decision making
• Ability to successfully manage and execute priorities in a timely manner within a fast-paced, high-growth environment
• Proficiency in Excel and Word
• Minimum of bachelor’s degree in related field

Benefits

We offer a healthy mix of competitive benefits and perks, with the goal to empower you to do your best work, while investing in your professional development and well-being.

On the bleeding edge of the agency industry, our growth is driven by our investment in our people and creating an environment that sets everyone up for success and personal growth.

Ask us questions about how we do it!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

At EDUopinions, our student-centric hub features genuine, verified reviews that echo the real experiences of university students worldwide. If you're enthusiastic about education and have a blog/network of other students/are active on social media, then our Student Ambassador program might be for you!

Your Mission:

As a Student Ambassador, your role involves inspiring honest reflections on academic experiences through a dynamic review collection process. You will have the chance to craft innovative campaigns to connect with students and alumni globally, utilizing both digital and offline channels. 

Who We're Looking For:

• Marketing Savyv: Background in marketing or communication? You're already halfway there!
• Creative: Embrace your entrepreneurial spirit; find inventive ways to drive results.
• Independent: You thrive in autonomy, delivering results with minimal supervision.
• Sociable Connector: Your networking skills are top-notch, making you the perfect influencer.

Perks:

• Remote Flexibility: Work from anywhere, anytime, at your own pace.
• Performance Rewards: Competitive pay tied to your impact—rewarding your efforts with every success.
• Resume Enrichment: Gain invaluable experience and a shining letter of recommendation.

To Apply: https://www.eduopinions.com/work-study-account-executive/

• Fill out a brief form and check out the review steps to familiarize yourself with EDUopinions.
• Once you activate your EDUopinions business account, you're set to kick off your mission.
• Easy, virtual onboarding to help you succeed.

Ready to revolutionize student voices? Join EDUopinions and shape the future of higher education!

Achieving consistent growth month by month has been a challenging yet incredible journey for our team. As we’ve grown, new roles, tasks and projects crop up and right now we need someone to join the customer support team to continue giving our customers an incredible experience.

Are you “the one”?

We’re looking for a friendly Customer Support agent who loves to help people, provide guidance, information and attract new customers by answering product questions. Customer support is the most important department in our company. It might be an afterthought for some but for us, it’s everything.

Better Proposals is one of the world’s leading proposal tools, which helps businesses send high-converting, web-based business proposals, contracts and other types of documents. By sending trackable, modern documents with the ability to sign and pay online, our software helps sales representatives win more clients and get paid faster.

With tens of thousands of users around the globe, we’re just getting started.

Job description

As a Customer Support Agent at Better Proposals, you will primarily be answering live chats and emails, responding to customer questions and offering whatever help they need to get their proposals out. You’ll find yourself walking customers through setting up their proposals, sorting out their branding or helping them choose a plan.

What you’ll do

• You will work in the Customer Support team to make the best possible first impression while talking to our customers and provide them with the help they need.
• Over time the product changes and grows and so does the support and help we give our customers. It’s a never ending learning game.
• Occasionally, you might be involved in updating or writing help articles for our help centre.
• You’ll also be processing cancellations every day and offering solutions to new customers looking to try our product.
• You’ll take feedback from our users and log any feature requests to help prioritise what features our users will benefit from the most.

Benefits:

• Helping the coolest customers in the world grow their businesses
• Remote work in a global company, with a friendly and hard working team.
• Opportunity to grow within the company, head up departments and earn promotions and pay rises.
• Salary - 3 levels to work your way up - starting on 5USD per hour, rising to 7USD per hour
• Cash Birthday and Christmas presents
• Annual bonus based on personal performance and company profits
• 3 weeks paid holiday per year. 1 week for each additional year, capped at 6 weeks
• Choose 8 national holidays that make sense to your country.

Requirements

• At least 2 years of experience in customer services or a sales related role where you directly interacted with customers.
• Ideally some experience working for a SaaS or similar software company, but not a deal breaker.
• Happy to work in an environment where you’ll be dealing with multiple conversations at once on live chat without quality or the customer experience suffering.
• Preferably have used Intercom (or similar customer support software) before.
• You should be able to listen to a business problem and offer a solution using our software.
• You should be able to read and interpret customer’s messages and not be afraid to ask questions and get clarification. By the way, when you apply, use the subject line ‘FAO Rob’.
• Excellent knowledge of the English language.
• The hours are 7am - 3pm - You will be trained for the first 3 months with a senior member of the team during the hours of 4pm - 11pm Monday - Friday. As your knowledge and confidence progresses, you’ll be eased into your working shift over-time.
• This isn’t initially required or common but you should be comfortable talking to customers on Zoom once your product knowledge is sufficient.

Next steps

• You apply 
• We have an initial interview 
• We will have a 2nd interview 
• In special cases we might have a quick 3rd call to clarify a few things, but mostly not. 
• We offer you the job 
• You’re expected to accept it within 1 business day.

Description:

Mayven Studios is looking for an experienced agile project manager in a fully remote role. We’re a top design and engineering studio owned by Saltwater, Ryan Graves of Uber’s holding company.  Mayven works with some of the best teams in technology like Google, Facebook, Mixpanel, alongside fast growing startups and Venture Capital firms like Andreessen Horowitz and Lightspeed Venture Partners. 

If you're passionate about driving innovation, fostering collaboration, and delivering impactful solutions, and are a proactive communicator with good attention to detail, this could be for you.

As an Agile Project Manager, you will play the main role in overseeing and driving the success of key projects for our clients. You will work closely with cross-functional teams, leveraging agile methodologies to ensure the efficient delivery of high-quality solutions that meet our client objectives. 

About the Role

As a key player in our company, you will solidify how we operate and deliver projects using Agile methodologies for our clients. You will be responsible for effectively planning, executing and delivering multiple transformation initiatives concurrently across different clients and different development teams. You will also be in communication with our clients on a daily basis to execute their needs with the help of a highly motivated team of developers and QA engineers. You will ensure that Scrum principles and practices are effectively applied throughout the transformation process. You will serve as a servant leader, coach, and facilitator for the Scrum teams, enabling them to self-organize and deliver value efficiently to our clients.

This role is for someone with some a good amount of experience delivering software and digital projects from architecture to design to build to testing and go-live.

Main Activities and Responsibilities:

• Manage end-to-end Agile projects, from inception to delivery, ensuring they align with the clients strategic goals and achieve the defined value.
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client.
• Develop comprehensive project plans, defining objectives, scope, and deliverables in sync with clients needs. 
• Engage with clients to decipher project requirements and ensure clear, ongoing communication.
• Use Agile project management tools and methodologies to track progress and mitigate risks.
• Ensure projects are completed on time, within scope, and on budget.
• Proactively identify, assess, and manage risks and issues that may impact the progress or success of the transformation initiative. 
• Lead a highly motivated team of developers and QA engineers to deliver successful projects for our clients. 
• Regularly communicate progress, updates, and status reports to maintain transparency and alignment with our clients. 
• Engage with clients to build alignment, communication, and support for transformation initiatives.

Key Skills and Attributes Required: 

• 3-5 years experience working in a professional environment which includes remote work
• Strong interpersonal and communication skills with experience dealing with clients/stakeholders, invoicing and project inception. 
• Strong leadership skills to guide and motivate development and QA teams.
• Project management skills to manage end-to-end Agile projects. Proficiency in developing project plans, defining scope, objectives, and deliverables.
• Proficiency in utilizing Agile project management tools and metrics to track project progress and identify areas for improvement.
• Effective communication and collaboration with stakeholders to gather project requirements and maintain clear communication throughout the project lifecycle
• Experience working in digitally-led transformations would be favorable

How to Apply

We will be accepting applications until December 24 2023. All interested applicants should provide a 30 seconds introductory video with a link to YouTube, Vimeo or any service that will allow us to view your video. Cover letter is not required as you will be submitting a 30 seconds introductory video, however you will need to send a well defined resume or LinkedIn profile. Please include any relevant examples of recent work you have done or any interesting projects you have facilitated in delivery or been part of a successful project launch.

"

Alaan is in the process of making spend management and corporate expenses as easy as possible in the $3 Trillion+ Middle Eastern B2B payments market by bringing its product offering to medium and large businesses in the UAE.

Alaan is a highly Customer-obsessed organization, putting our users’ needs above all else. Hence we are looking for a Customer Success Associate with the same values to help us take our mission of Customer obsession into the hands of our users.

Main responsibilities

* Own and manage parts of the Month End closing

Perfect fit:

* A minimum of 1-3 years of accounting experience in a Head Office environment and are eager to learn and progress your career in Finance

Why work at Alaan

* Fully remote culture with a seriously high degree of flexibility

",

Parfin is looking to hire a Business Analyst to join their team. This is a full-time position that is remote or can be based in Brazil.

Paradigm Life, a leading virtual insurance business, is seeking a motivated and results-driven Sales Development Representative (SDR) to join their team. As an SDR, you will be responsible for generating and qualifying leads through outbound calling and email campaigns to ultimately schedule meetings for the sales team. Your efforts will be instrumental in expanding Paradigm Life's customer base and increasing revenue. If you are a self-starter with excellent communication and organizational skills, and a passion for providing financial education, we encourage you to apply.

Responsibilities

• Conduct outbound calls and emails to generate leads and schedule meetings
• Qualify leads and gather key information to pass on to sales team
• Develop and implement cohesive email campaigns to target potential clients
• Utilize cold calling techniques to introduce and sell Paradigm Life products and services
• Build and maintain strong relationships with potential and existing clients
• Update and maintain accurate records in a CRM system
• Meet and exceed monthly targets and goals

Requirements

• 2+ years of experience in sales or lead generation
• Excellent verbal and written communication skills
• Strong ability to build and maintain client relationships
• Proficiency in Microsoft Office and CRM software
• Self-motivated with the ability to work independently
• Comfortable working in a remote environment and collaborating virtually

Benefits

Paradigm Life is a vibrant, fast-paced company. We are a nationally recognized FinTech firm, specializing in insurance, financial services, and online financial education using cutting-edge communication and software technologies.

Why Paradigm Life:

• 100% Remote work from home
• Medical, Dental, and Vision insurance w/ generous employer contribution
• Competitive Pay
• Inidual monthly bonus opportunity
• Team monthly bonus opportunity
• PTO and paid holidays

About Paradigm Life:

Paradigm Life's mission is changing the way you look at life and wealth. Our mission began in 2007 when we discovered firsthand the value of our principles and our strategies. The failure of traditional financial planning methodology was exposed in more ways than one. This discovery was the result of meeting and helping thousands of iniduals and businesses learn about sound wealth strategies.

Paradigm Life is a fully developed virtual business that allows our teams the opportunity to connect with clients in all 50 states, Canada and US Territories.

The Paradigm Life team consists of committed professionals who strive each day to enrich the lives of those we come in contact with by educating them on sound financial principles.

Paradigm Life provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Join the team that’s redefining eCommerce!

We’re looking for a talented and customer-centric Customer Support Representative for our Analytics product, who will be the driving force behind fostering strong relationships with our merchants. Your role will be to resolve customer queries at rocket speed, champion customer delight, ensuring merchants’ unwavering satisfaction with our product. 

You will work closely with our Head of Product. 

Responsibilities:

• Respond to customer inquiries promptly and professionally through various channels, including email, phone calls, and live chat.
• Provide accurate and detailed information about our products, services, and company policies to customers.
• Assist customers in navigating our Analytics product, troubleshooting technical issues, and guiding them through the ordering process.
• Collaborate with cross-functional teams, such as Product Development and Marketing, to address customer concerns and find appropriate solutions.
• Document customer interactions, inquiries, and resolutions accurately in our customer support system.
• Proactively identify trends and patterns in customer issues and communicate them to the team for continuous improvement.
• Handle customer complaints with empathy and professionalism, striving to find resolutions that meet or exceed their expectations.
• Escalate complex issues or unresolved matters to the appropriate teams or senior customer support representatives for further assistance.
• Continuously develop product knowledge and stay updated on industry trends to effectively address customer needs and provide appropriate recommendations.
• Contribute to the development and improvement of customer support processes, documentation, and resources.

Qualifications:

1. Previous experience in a customer service or support role, preferably in a B2B or eCommerce environment.
2. Excellent problem-solving skills and the ability to think critically in high-pressure situations.
3. Strong verbal and written communication skills, with a friendly and professional demeanor.
4. Proficient in using customer support software, CRM systems, and ticketing tools.
5. Familiarity with B2B eCommerce platforms and an understanding of online purchasing processes.
6. Ability to multitask, prioritize, and manage time effectively.
7. Adaptability to a fast-paced startup environment and willingness to take on additional responsibilities as needed.
8. Self-driven, tech-savvy, and adaptable to thrive in a fast-paced startup environment where innovation is the heartbeat.
9. Entrepreneurial spirit, with a hands-on approach and a willingness to roll up your sleeves to get the job done.

What’s in it for you:

1. Flexible work locations & productivity allowance/budget to help set up a great work space
2. Competitive compensation package
3. Annual offsites - our last one was in Bali, Indonesia
4. Comprehensive health insurance
5. Generous holidays and leave
6. Continuous mentorship & unlimited book budget
7. Opportunity to work with a dynamic, erse/global, and talented team of professionals.
8. Fast-paced, collaborative work environment where your ideas and contributions are valued.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Join the team that’s redefining eCommerce!

We’re looking for a talented and customer-centric Customer Support Representative for our Analytics product, who will be the driving force behind fostering strong relationships with our merchants. Your role will be to resolve customer queries at rocket speed, champion customer delight, ensuring merchants’ unwavering satisfaction with our product. 

You will work closely with our Head of Product. 

Responsibilities:

• Respond to customer inquiries promptly and professionally through various channels, including email, phone calls, and live chat.
• Provide accurate and detailed information about our products, services, and company policies to customers.
• Assist customers in navigating our Analytics product, troubleshooting technical issues, and guiding them through the ordering process.
• Collaborate with cross-functional teams, such as Product Development and Marketing, to address customer concerns and find appropriate solutions.
• Document customer interactions, inquiries, and resolutions accurately in our customer support system.
• Proactively identify trends and patterns in customer issues and communicate them to the team for continuous improvement.
• Handle customer complaints with empathy and professionalism, striving to find resolutions that meet or exceed their expectations.
• Escalate complex issues or unresolved matters to the appropriate teams or senior customer support representatives for further assistance.
• Continuously develop product knowledge and stay updated on industry trends to effectively address customer needs and provide appropriate recommendations.
• Contribute to the development and improvement of customer support processes, documentation, and resources.

Qualifications:

1. Previous experience in a customer service or support role, preferably in a B2B or eCommerce environment.
2. Excellent problem-solving skills and the ability to think critically in high-pressure situations.
3. Strong verbal and written communication skills, with a friendly and professional demeanor.
4. Proficient in using customer support software, CRM systems, and ticketing tools.
5. Familiarity with B2B eCommerce platforms and an understanding of online purchasing processes.
6. Ability to multitask, prioritize, and manage time effectively.
7. Adaptability to a fast-paced startup environment and willingness to take on additional responsibilities as needed.
8. Self-driven, tech-savvy, and adaptable to thrive in a fast-paced startup environment where innovation is the heartbeat.
9. Entrepreneurial spirit, with a hands-on approach and a willingness to roll up your sleeves to get the job done.

What’s in it for you:

1. Flexible work locations & productivity allowance/budget to help set up a great work space
2. Competitive compensation package
3. Annual offsites - our last one was in Bali, Indonesia
4. Comprehensive health insurance
5. Generous holidays and leave
6. Continuous mentorship & unlimited book budget
7. Opportunity to work with a dynamic, erse/global, and talented team of professionals.
8. Fast-paced, collaborative work environment where your ideas and contributions are valued.

Venture-backed Miami based tech startup seeking an experienced Remote QA Engineer. GoTu, formerly known as TempMee, is a deep work platform that connects licensed dental professionals with dental offices in need of temporary & full time help through an on-demand web and mobile platform (think Uber for staffing).

Responsibilities include:

• Actively cooperate with your Scrum team consisting of Fullstack/Backend Engineers, QA, Product Designer and a Product Manager (sometimes Android/iOS Engineers) in the US
• Be responsible for verifying the compliance of developed software against the defined acceptance criteria while maintaining a high quality bar for our products
• Conduct release regression testing and ensure test cases are kept up to date when requirements change
• Contribute to developing new solutions while sharing your opinion and ideas during Scrum Events, Tech meetings, or simply in Slack channels
• Use the following tech stack: JIRA, Bitbucket, Postman, Proxyman, MySQL, Cypress

Key Competencies:

• 2+ years of relevant experience as a QA Engineer
• Know how to plan, design and execute tests for different test levels (UI, API).
• Have experience collaborating with offshore teams
• Know Headless Browser (API) testing
• Understand agile principles and methodologies
• Familiar with mobile app testing
• Familiar with Xcode and Android Studio
• Have experience in web app test automation (Cypress)
• Have a basic understanding of HTTP infrastructure and SQL
• Know Atlassian Tools (Jira, Github, Confluence)
• Self-starter, have strong troubleshooting skills and the desire to seek the root cause of issues
• Comfortable with giving and receiving feedback, in the interest of mentorship and self-improvement, demonstrating excellent communication and cross-functional collaboration
• You excel at approving and delivering customer-ready products
• Enjoying continuous learning and getting new skills in order to be better at testing
• Fluent in English, both written and verbal

Additional considerations:

• Working understanding of the Staffing / Recruiting, PE and/or VC landscape
• Bias for action, ability to prioritize competing objectives, attention to detail and unparalleled critical thinking and organizational skills
• Relentless commitment to advocating for ersity, equity, and inclusion and a sincere commitment to our mission
• High growth startup experience a plus

BBE Marketing is seeking a contact researcher to help us in building our databases, data architecture, and pipelines that power our business. In this role, you will be collaborating with other research engineers to research data, and verify data in our database. In order to be considered for this role, you will need to take the attention to detail test that is sent to you upon applying.

**

• Research contact information utilizing different tools
• Create and manage guides for different tasks
• Create and optimize processes for different tasks
• Verify and perform quality control on the data in our database
• Collaborate with other team members in meeting goals

**

• You are competitive
• You have excellent time management skills
• You have a very strong attention to detail
• You have solid organizational skills
• You have strong Communication skills
• You have strong writing abilities
• You have the ability to work effectively within a team.
• You have a strong work ethic
• You take initiative
• You give honest feedback and also take honest feedback
• You take ownership, and come up with ideas to improve our company
• You are thoughtful and clear in your writing.
• You have strong problem solving skills and critical thinking abilities.

**

BBE Marketing provides products and services to help businesses connect with celebrities and influencers. We are a small, fast growing company who is passionate about our mission.

IPinfo is a fast-growing “data as a service” provider delivering proprietary data products to thousands of developers and global businesses. Our data is used to enrich applications and services with accurate IP data that can de-anonymize web traffic, personalize experiences, and help manage security risks. We’re at an exciting stage of growth and are hiring a talented and experienced Contracts Manager to own all contractual aspects of our data products and services supporting our global commercial operations.  

Reporting to the COO, you will be a crucial member of our Commercial Team, overseeing the commercial contracting process and collaborating with Sales and Leadership Teams to improve processes and enhance contracting efficiency. This position involves direct negotiations, precise drafting, and the finalization of various agreements. Your primary focus will be ensuring seamless alignment of global commercial activities with corporate protocols and guidelines, making this a central role in our commercial operations.

Key Responsibilities:

• Lead negotiations and oversee the creation of various agreements, including License Agreements, Data Protection Agreements, OEM, Subscription Agreements, Order Schedules, NDAs, and Reseller Agreements with customers and partners.
• Ensure compliance with corporate processes, guidelines, and policies in all contractual terms and provisions.
• Collaborate with cross-functional teams (Sales, Customer Support, Data, Operations, etc.) to safeguard the company’s legal and financial positions in agreements.
• Identify and execute commercial process improvements, manage negotiation documents and templates, and maintain decision histories based on commercial relationships with customers and partners.
• Possess familiarity with data privacy laws, enterprise sales, procurement processes, and deal cycles.
• Update our Commercial Leadership Team on status and progress regularly.
• Work in tandem with our Sales Team by responding promptly to internal and external queries and managing time-sensitive issues amidst multiple priorities.
• Offer support to colleagues, customers, and partners regarding the contracting process and general commercial inquiries.
• Maintain accurate filing, completion, and status reporting of agreements within approved company systems
• Escalate significant legal or financial risks to the appropriate colleague while ensuring contracting compliance and prioritization.

Skills and Experience

• 6-10 years of B2B SaaS/DaaS direct technology contracting experience, particularly working within partnership ecosystems and enterprise organizations. 
• Strong attention to detail and exceptional verbal and written communication skills.
• Proven ability to negotiate and draft complex product and service agreements within the B2B SaaS/DaaS realm, incorporating methodology and best practices.
• Demonstrated ability to collaborate with peers in sales, data, and engineering.
• Strong conflict resolution skills and adeptness in problem-solving independently.
• Ability to navigate through ambiguous and complex work environments while maintaining professionalism and responsiveness.
• Commitment to continuous learning and improvement - curious, flexible, believing it can be done better.
• Proficiency in Microsoft Excel, Word, and Salesforce, with prior customer-facing experience. 

What we offer:

• Opportunity to make a measurable impact and operate with autonomy 
• 100% remote team and work environment
• Flexible working hours
• Competitive salary
• Flexible vacation policy
• Interesting and challenging work

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Please apply from a laptop or desktop.

Work From Home. Set Your Own Schedule.  Get Paid.

🔑 Joining Omni Interactions as an independent contractor, you’ll gain access to a variety of exclusive contracts. 

🏠 If you partner with us, you’ll work from home, providing customer service to Omni’s clients. 

📞 You can provide customer service over the phone, over chat, by working tickets, or by making outbound phone calls. 

🤑You earn money by supporting Omni’s clients.

🏡 Work from home

🚗 No hassles of commuting

📆 Schedule your own hours

🙌 Work when it's convenient for you

🏭 Gain experience in different industries

💵 High pay rates

**

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts.

Begin your journey by clicking the "Apply Now" button and completing your profile. As part of the application process, you'll need to take an online assessment which will only take 15 minutes to complete. If you meet the requirements, you'll receive an invitation within 24 hours to log in to our online portal where you can view and apply to contracts that match your interests. Don't forget to check out our technology requirements before applying.

**

Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.

Schedule:

🤙 Flexible work schedule options available

⏰ Majority of work hours are during weekdays and daytime

🗓️ Opportunity to create a work schedule that works best for you

Earnings & Revenue:

💵 Contract earnings vary by client, with competitive rates typically ranging from $14 to $20 per hour

📞 Pay is determined by your phone call status when assisting customers

🤑 Additional incentives available based on client and performance metrics. 

Required Skills for Successful Contractors:

💬 Exceptional written and verbal communication skills

✅ Proven track record in customer service and delivering outstanding customer care

🧐 Keen attention to detail with strong problem-solving skills

🤗 Friendly, empathetic tone, and professional demeanor

🙌 Self-motivated, proactive, and resourceful mindset

👩‍💻 Proficient in using technology, including computer applications and software.

Important Information

Technology & Equipment Requirements:

🚪 Quiet and secure work environment during working hours

💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)

🎧 Wired USB headset with microphone for clear communication

💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity

🪟Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)

👾 Valid and up-to-date antivirus software installed

🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.

💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)

Work Environment Requirements:

🤫 Quiet, uninterrupted space

⌨️ Organized desk area

We are currently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors must also successfully pass a criminal background check.

We are able to work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, South Carolina, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

Circle is looking to hire a Treasury Analyst, Corporate Treasury to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

**You Only Need To Be Good At One Thing To Secure This Well-Paid, Flexible, And Stable Side Income Opportunity…

You need to be good at writing. But there are a lot of reasons for you to jump at this opportunity.

Let me explain.

We help small businesses compete with large corporations for exposure online. Normally the giants have a huge advantage, but we level the playing field.

We do this by publishing content about our clients on some of the biggest sites online. 

We've been incredibly successful at this. More and more companies want to work with us so we need to publish more and more content.

And that's why we need your help! You'll be writing our clients' company announcements and describing their products.

But what's in it for you? Why would you want to write to us?

**

**

I don't have to tell you that great side income opportunities don't come around that often. But this is one of them.

Most of our writers earn between $800-$2000/month working part-time. Working at a moderate pace, that's over $18/h. And some of our writers are able to make as much as $30/h.

**

We don't have any expectations for the amount of work you'll do. It's 100% up to you. This is perfect if you need extra income but you have other things going on besides this job.

And you can do the job at any time that's convenient for you. Set your own hours and work at your own pace.

**

One of the worst things about writing jobs is that you always have to hustle to get new clients. This won't be the case with us. There will always be more work available if you want it.

Our writers love that. No wonder they stay with us for years.

**

We do expect your English to be bulletproof. And you'll need some writing chops to get this job. But outside of that, we'll provide all the training that you need.

Not only will you earn an excellent income, but you'll also get marketable skills that you'll use throughout your life.

**

• You are able to write in an easy-to-understand, smooth-flowing style.
• Your writing doesn't have spelling or grammatical errors.
• You always meet the deadlines you commit to.
• You are willing to work with editors and receive constructive feedback on your work, especially in the early stages.
• You are able to adjust your writing style between casual and formal.
• You are ready to be part of a welcoming, supportive team of fellow writers.
• Experience writing press releases or online content is helpful, but it’s not essential

**How To Apply

Fill out the application form on this page.

**What to expect from the Hiring Process:

• Round 1 - We review your application to see if you meet the initial requirements for this role.
• Round 2 - You will have to complete a quick Grammar check.
• Round 3 - You will have to write a Press Release sample based on one of two topics we listed. 
• Round 4 - Our editorial team decides if your writing skills match the requirements for our type of clients.

**IMPORTANT:

All further communication regarding the hiring process will be conducted exclusively via email.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Job Description:

 We are currently hiring Data Entry Clerks to input information from source PDF documents into MS Word/Excel. If you can type over 35 WPM and are open to working in a remote setting that has a team-based environment with flexible hours, please review the information below and apply as soon as possible.

Responsibilities:

* Perform data entry in Microsoft Word and Excel.

* Prepare information for data entry.

* Perform entry-level support for the data entry function.

* Delete data entry errors and enter corrections.

* Perform routine clerical and data entry functions.

* Ensure timely data entry and file management.

* Review and verify data prior to entry.

Qualifications:

* High School Diploma or GED is required.

* Fluent in Microsoft Word and Excel.

* Native US English speaker and writer.

* Detailed and organized.

* Able to follow deadlines and produce quality work.

*No prior experience is required.

All interested applicants are welcome to apply for this position.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

The Role

ORCID is seeking an enthusiastic and motivated User Support Specialist with exceptional communication skills to join our user-centric and highly responsive User Support team. Preferably you are based in time zones from UTC +2 through UTC -1.  The User Support Specialist will respond to user queries from researchers around the world, answering questions and providing guidance on how to use the ORCID Registry. Working with ORCID colleagues, the User Support Specialist will be responsible for ensuring that we support our global user community and will serve as the “voice of the user” within the organization.

The majority of your time will be spent on user queries, answering ~500 tickets a week during busy periods, with the remaining time dedicated to other initiatives, such as raising feedback, documentation, reviewing spam accounts or additional projects as needed. We are a small and highly collaborative team, and as part of it you will play an integral role in identifying ways we can improve the User Support Team experience, including improvements to our processes and workflows.

This position is full time (40 hours/week) and, like all positions at ORCID, is fully remote. Candidates must be able to work during Europe or Americas standard business hours (Mon-Fri) with at least four hours daily between 1200-2000 UTC, with recurring meetings at 1500 UTC. Outside of these parameters, ORCID offers flexibility with your schedule.

Responsibilities

• Providing timely and friendly replies to user queries via the Zendesk platform
• Accurately reporting bugs to the Development team
• Sharing feedback and feature requests from users with the Product team
• Assisting with writing and reviewing documentation for users
• Reviewing suspect accounts to identify spam
• Participating in calls and projects with other teams as needed to provide a “voice of the user” to the organization
• Assisting with other projects as needed

Requirements

• Fluency in written and spoken English
• Experience providing support via a helpdesk platform (Zendesk or similar)
• Exceptional communication and prioritization skills; ability to get things done in a dynamic environment
• Motivated and results-driven, with a high-level of energy, enthusiasm, and initiative
• Tech-savvy with the ability to learn about and troubleshoot technical issues

Nice-to-Haves

• Fluency in additional languages
• Experience working remotely
• Experience working for a startup or in the research community
• Experience resolving disputes or other sensitive issues
• Experience writing documentation

We provide:

A family-friendly, flexible working environment, including:

• Flexible work hours and the ability to work fully from home (when not travelling)
• A committed and awesome team serving a community-driven organization
• Competitive compensation & benefits, plus an ORCID-wide closure the first Friday of each month
• A continuous learning environment with opportunities for training & professional development
• Tools to support our virtual office environment, including a budget to choose your preferred laptop and a remote working stipend.