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Happy Cog about 2 years ago
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Job title: Digital Project Manager

Department: Project Management
Reports to: Director, Project Management

The Role:

The Digital Project Manager is responsible for planning, executing and evaluating multiple projects and driving them through the entire lifecycle. This is a client-facing position with a high level of responsibility. You will be coordinating across multiple departments within your project team in order to ensure smooth completion of project deliverables.

Key Responsibilities:

Project Management:

  • Manage and lead multidisciplinary internal project teams located in multiple geographic locations simultaneously through the entire project lifecycle (planning, executing, monitoring, and closure).
  • Work with Business Development to disseminate the Statement of work.
  • Work with PM Team and Senior Management to select possible resources for projects.
  • Work with the product owner to define user stories, and to manage current sprints and backlogs.
  • Responsible for managing, controlling, and reporting on the budgetary status of your projects.
  • This will also include sending weekly reports to both the client and to management.
  • Provide relevant information and support to the Operations department to facilitate client invoicing.
  • Clearly communicate project timelines, including milestones, deadlines, and deliverables to both internal teams and the client.
  • Work with Senior Management to select possible resources for new projects.
  • Organize retrospective of each project completion and appropriately log lessons learned.
Project Execution Management:
  • Responsible for developing and maintaining the project, financial, acceptance and communication plans.
  • Control and monitor project scope and manage change requests.
  • Identify, define and communicate risks to the internal team and client.
  • Clearly communicate project timelines, including milestones, deadlines, and deliverables to both internal teams and the client.
  • Create and organize tasks and flows.
  • Work with the product owner to define user stories, and to manage current sprints and backlogs.
  • Responsible for managing, controlling, and reporting on the budgetary status of your projects. This will also include sending weekly reports to both the client and to Vector management.
  • Understand and anticipate project resource volumes and dependencies and work actively to resolving and escalating issues.
  • Coordinate with QA leads to ensure that the baseline criteria are met in order to allow for successful entry into client review and approval.
  • Serve as the primary point-of-contact for project stakeholders (including executive level).
  • Conduct post-implementation reviews and document your findings.
  • Work with other departments such as Digital Marketing and Business Development to further grow you account.
  • Provide relevant information and support to the Operations department to facilitate client invoicing.
  • Work with the Sales Team to support any work change orders.
  • Provide relevant information and support to the Operations department to facilitate client invoicing.

Skills & Qualifications:

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  • Experience in an interactive agency, managing medium-to large-scale digital design and development projects.
  • Strong knowledge of web technologies, web design, and the delivery of solutions with creative and engineering components.
  • Solid understanding of project management processes including requirements development and management, scope definition and management, communication management, budget management and reporting, resource management, risk identification and management and client engagement.
  • Experience authoring and maintaining essential project documentation including project management plans, scope baseline documents, SOWs, resource plans, issue and risk logs, status and burndown reports.
  • Experience managing multidisciplinary teams including SEO, Content, UX, Design, Technology and QA
  • Experience with a number of project management methodologies including agile, scrum, waterfall and the ability to architect the best approach to satisfy the project's needs
  • Experience of communicating with key senior stakeholders and project sponsors.
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills.
  • Has strong knowledge on how to run technical projects.
  • Nice to haves > PMP certification, proficiency in G Suite and experience with Craft CMS.
  • Excellent communication skills with department and cross-department teams.
  • Experience with a number of project management methodologies including agile, scrum, and waterfall.
  • Ability to remain calm and in control under pressure and to calm others under stress.
  • Experience of communicating with key senior stakeholders and clients.
  • Ability to coordinate between multiple groups of project stakeholders in multiple locations.
What we offer:
  • Healthy work/life balance
  • A creative environment to do the best work of your career
  • An amazing team of developers, designers, marketers, and project managers
  • Flexible hours
  • Flexible paid vacation policy
  • Health, Dental, and Vision insurance
  • Retirement plan with company matching

About Happy Cog:

Happy Cog is a growing interactive agency of 70+ people, all working 100% remotely.

We design, develop, and market websites and mobile apps for a wide variety of clients -- everyone from small startups, to Fortune 100s. Projects we've recently worked on have included online ordering platforms for restaurants, custom content management systems for law firms, an economic mobility research platform, and many more.

We are also proud to have been on the Inc 5000 list of America's fastest growing companies for each of the last 7 years! For more information, go to our website: https://www.happycog.com