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Classification Coordinator Manager • Upwork Upwork

Upwork

worldwideRemotiveover 2 years ago

Apply Nowover 2 years ago

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Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

As the Hybrid Classification Coordinator Manager, you will be responsible for managing a team of Hybrid Classification Coordinators who support daily and administrative functions for the Enterprise Classification Program. There are varying tasks that are time sensitive. Your organization and ability to juggle many competing priorities is essential. You will also serve as an escalation point and exercise independent judgment to make the final decision on certain tasks, and be responsible for executing team trainings as well as assigning team projects as necessary. In addition to managing the Hybrid Classification Coordinators you will be responsible for our team wide training program. This includes ensuring all trainings are update to date and in our training management system. Your other core focus will be on team wide asset management, ensuring that we have the up to date and correct assets to support our program.

< class="h3">Your Responsibilities:

Close partnership with Hybrid Classification Manager
Identifies projects based on company needs and delegates these tasks to the Hybrid Classification Coordinator team
Project execution
People management responsibilities:

Manage 2-8 Hybrid Classification Coordinators
Serve as an escalation point for Hybrid Classification Coordinators;
Conduct regular 1:1s with each Hybrid Classification Coordinator;
Engage Hybrid Classification Coordinators in skill enhancement opportunities
Provides support to inidual members of Hybrid Classification Coordinator team whenever necessary

Review contract extension requests to make a decision on behalf of Upwork regarding whether the request can be supported
Ancillary support for Program Managers
Be prepared to take on additional responsibility as it arises
Partner with other Products & Services teams on process updates and improvements.
Assist with interviewing potential new team members
Responsible for creating/implementing training for newly-hired Hybrid Classification Coordinators
Entering all Team Trainings into Upwork’s training management system
Ensuring that all trainings align with our onboarding passport system as well s the training management system
Work with team managers to create, organize, and implement new trainings
Build knowledge assessments to accompany team trainings
Own team’s training program fully
Work with Upwork’s Marketing team to ensure all of our assets are up to date and accurate.
Work with team manager’s and Marketing to create new assets as needed.
House an inventory of all team assets
Own team’s asset program fully

< class="h3">What it takes to catch our eye:

Excellent organizational and communication skills
Timely completion of all tasks
Attendance to required meetings
Solution driven mindset
Ability to work both independently and in a team environment
A positive, supportive attitude focused on helping our Freelancers, Clients, at all times while maintaining a focus on compliance
Punctuality
Ability to partner cross functionally
Full ownership of your responsibilities
You are a technology wizard

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a erse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

#LI #BH1

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Introduction

Elite Software Automation (ESA) is a boutique consulting firm that helps successful, fast growing businesses become even more successful by increasing their profit margin, and enabling scalable growth through process optimization, custom systems, and automations.

Our clients are established 7 and 8 figure enterprises with service-intensive business models. They are companies who are good at getting clients and making sales, but as they scale, they face challenges in running the back-end of their businesses. They generally have issues with the effectiveness and efficiency of operational processes, systems that should run those processes, and automations, or the lack of them.

This is where we come in. We turn our client businesses from chaos to order and transform their operations into more lean, more profitable, and more automated machines.

We fix process issues by expertly designing and implementing all-round detailed business processes that assure effective and efficient operation in any all relevant business area.

We build and implement custom systems that make sure that all these processes are correctly and efficiently run at all times; and cannot be sabotaged by people, wrong decisions, lack of information, or any other form of human error.

We automate all processes with repetitive logic within our systems with highly detailed custom automations, removing the manual effort on them, and making execution instant.

All this is only possible because of our unique approach, which consists of very focused and methodical execution, dedicated focus on each client’s specific business goals and circumstances, extreme attention to detail, and our unique in-house developed technology stack and methodology. Our firm does not outsource anything, everything is done by our full-time in-house team, which includes our expert business process re-engineering team and a full-stack technical design and development team.

Our firm is selective both regarding clients and team members.

We are a major advertiser and have a well-established marketing operation that is bringing in more prospective clients than we can handle every single month. Due to such high demand, our firm has to work with clients on invitation-only basis. Only vetted prospects with established and mature businesses where we can actually make a real difference and produce real results have the opportunity to become our clients.

All of our clients work under our methodology and follow our proven process. We don’t engage in random client-directed consulting engagements or random client-ego-pleasing activities. Everything we do with clients is strictly focused on building up relationships for mutually rewarding long-term success with real long-term focused solutions and long-term focused engagements.

Our high vetting standards also apply to our job candidates. Work in our organization is rewarding and with substantial growth opportunities (including cash income growth), but it is also very demanding. It is only suitable for committed, strong, and capable iniduals.

This job is NOT a “requirements gathering” job where you pass information along. This is also NOT one of those “consulting” jobs where you spend all day preparing useless presentations, attending unnecessary meetings, or doing other unproductive appearance-creating activities.

This job is a purely RESULTS focused job. If you get this job, your responsibility is to actually improve the client’s day-to-day business operation to make them more efficient, more effective, less error-prone, more scalable, and more profitable. You will need to study their business processes, you will need to re-engineer these processes, and you will need to implement these new processes with our custom systems and automations solutions, and then you will need to keep refining the business processes to maximize the results and support our client’s business for the long term.

How Our Organization Works

Our goal with every single project we undertake is improving the actual day-to-day operation of our client business, and doing so quickly.

To achieve that, we operate with a rigorous methodology that considers things holistically and accomplishes excellence in both business processes and technology/systems, without mixing up important business decisions with technical details and deliverables.

First, the process decisions are made based on what is good for the business. This is a thorough process involving both a thorough investigation of current day-to-day operations in the business, as well as conceptual design of new business processes designed to make the operation better.

Then a separate set of technical experts work with you to make very innovative technical solutions that fit those business needs and requirements.

Clear delineation of expertise is enforced and made use of: business experts don’t make technical decisions by themselves and technical experts don’t make business decisions by themselves, but both are accountable to work proactively together, raising and resolving questions or issues until the solutions actually achieve the expected results in our clients’ organizations.

Our Process

Everything starts with investigating our clients’ business situation, business goals, profitability issues, and their perception of challenges and blockers. The goal of this is to interpret and actually understand what the real business issues and their root causes are.

In this we go very deeply in understanding exactly what goes on in our clients’ day to day operations, not only what they think happens there. We investigate records, system logs, numbers, documents, details of processes, and other hard evidence of operations. We interview our client’s staff and other iniduals involved in the specific business processes. All this is done so that we can get an accurate picture of what really happens and can understand all the various details and nuances of what happens there. This ensures that we correctly identify the problems and their underlying root causes.

Specific business process solutions are then conceptualized, tailored to solve the root causes. These solutions aim to eliminate inefficiencies and drive achieving the business’s objectives.

They incorporate process organization, waste elimination, process enforcement, manual work automation, quality improvement, conversion efficiency improvement, customer experience improvement, proactive customer retention measures addition, performance management, and/or anything else the business needs to change to overcome its challenges and achieve its objectives.

These business process solutions are then prioritized based on their necessity and business impact.

The priority solutions are worked out in detail and are themselves modeled, simulated, and analyzed to ensure that they will not only solve the actual problem, but will also benefit the objectives of the business overall.

Once the business solution details are decided, we set the requirements for the software and system solutions that will enable these solutions to come to life. Our highly experienced technical design experts work with the business process experts team to design the technical solutions in a way that allow future flexibility, further iterative improvements, and the ability to accommodate changing business needs for long term use.

Our tech is very specific, as we have designed and built our own tech stack to enable us to build custom solutions reliably, while allowing for fast cycles of conceptualizing solutions, building them, implementing them, refining them, and improving the business further. We have a unique combination of custom development with low-code/no-code solutions platforms that allows us to deliver high quality custom solutions much faster than industry average, but without any of the limitations of off-the-shelf systems.

While the technical solutions are being built, we prepare for their implementation into the client’s organization.

We pride ourselves on providing luxury white-glove services to our clients, and implementing the solutions is not an exception to that.

Rolling out a new process, system, and/or automation into a fast paced business needs to be carefully planned and carried out to avoid chaos, mistakes, breakdowns of process or any other negative impact on our clients’ ability to deliver their own services. We ensure that everyone in and outside of their organization is trained and onboarded to the new processes and systems seamlessly, that any data is migrated and up to date as needed, and that the entire solution and team hits the ground running on the go live date.

Once any new process and systems solution is in use, we don’t stop there. We proactively monitor and measure the performance of the implemented solution and see how successfully it’s resolved the business issues and is driving the business towards its objectives. We make sure our clients also have all the necessary data and information to make strategic plans and decisions about the next steps for their business.

If we find that the solutions have not achieved their desired goals, or discover previously unknown scenarios or issues with it, we improve and iterate the solution until actual results are delivered to our clients’ businesses.

We also use our observations and data to help define the next priority improvements in line with our client’s next most pressing issues or circumstances, and most critical objectives.

We have long term partnerships with most of our clients, where we continue to work with them to optimize and evolve their business as they continue to scale and as their needs change.

This enables our clients to adapt to market needs constantly, innovate, set trends, and stay ahead of their competitors. Our firm will practically function as an extension of their operations for continuous improvement, but with the focused expertise that would be close to impossible and in most cases unprofitable to build in-house.

Our service model and approach is unique because it combines high-end business process improvement and developing custom systems for it, with an unrelenting focus on delivering results.

This combination with the methodology we follow are what enable us to gradually build up our clients’ processes and systems, often from a place of chaotic operations to a well-oiled, lean, mean, success-machine.

With our business model, we make sure that every single improvement we deliver to our clients brings them positive returns.

These returns tend to grow exponentially the longer we work with a client. We are able to address more and more areas of their business, step by step resolve all impactful issues and blockers, and proactively prepare their operations to stay ahead of market needs, successfully and smoothly minimize expansion challenges, or minimize disruption and maximize benefit in any other unique business situation at all times.

Role of Business Process Analyst in ESA

In this job, you are ultimately responsible for creating the results for our clients’ business operations. You will be ultimately responsible for the client’s business processes and how their actual business operations work.

When you get a new client, it will be your responsibility to thoroughly investigate the client’s day-to-day operations and reconstruct the client’s current business processes. You will examine all their current systems, data, records, documents, communication logs, and other artifacts of their business. You will interview all their key staff, managers, and other iniduals. You will conduct other investigation as appropriate. And you will ultimately reconstruct in detail the client’s current as-is business processes, capturing all appropriate process scenarios, structure, and other inner workings of the business processes.

It will then be your responsibility to use your business process expertise to improve the client’s business processes in a way that will enable a more profitable, efficient, and scalable business. This will not be one of those cases where you will just apply cookie-cutter solutions. You will actually need to work from root principles to find out sub-optimialities and issues in current business processes and then re-engineer the business processes of the client and define the exact desired processes that will need to be implemented to achieve the results goals, and it will be your responsibility to ensure that the desired processes you engineer will actually be able to successfully work in our client’s day-to-day business operations.

You will then work with our technical team to get a systems solution designed that will actually implement, enforce, and automate the desired to-be processes in the client’s business. While it is the technical team who is responsible for the technical side of the design, it is ultimately your responsibility to ensure that the design will actually meet the business needs and enable the implementation of the desired business processes that have been crafted by you. It is also your responsibility to ensure that as the systems are built and made ready for implementation, that they actually meet the needs of implementing the desired processes you defined and will work for the client’s day-to-day business.

It will be your responsibility to implement the desired processes and systems into the client’s actual business operations, and actually make it so that the process improvements you conceptualized become the daily reality. You will discover issues during implementation, you will discover the need to refine your improvements, and you will need to follow through on those needs. Ultimately, the actual end-to-end day-to-day resulting operations in the client’s business are your responsibility and you will need to work to make sure these processes and systems powering them are refined to achieve the desired results. As our clients evolve their businesses you will need to continue to evolve their processes and systems to power their growth, efficiency, and profitability as time goes on.

This is an extremely rigorous and thorough job. A very methodical approach is required to execute it. There is a lot of complicated decision making and responsibility in this job, and while there is a lot of independence offered in the job, there also is a great expectation of responsibility and you will be held to account for results on a frequent and regular basis. This job requires a 100% full-time focus and 100% full-time effort. It is impossible to execute this job while doing other things on the side. You should only apply to this job if you are eager to commit to it and to work very hard to deliver exceptional results. Your performance and your career progression within the company will be evaluated by these results and they will not be easy to achieve.

Expectations

This position requires the following skills and experience:

Practical commercial experience of successful business process re-engineering, business process automation, business process optimization, and other forms of business process improvement;

Intricate and in-depth knowledge in the subject of business process re-engineering. You must have experience and skill of in-depth current business process reconstruction, identification of intricate ways that business process can be re-engineered for improvement, development of improved business processes, and practical implementation of improved business processes. It is expected that you must have a rigorous theoretical knowledge of the core principles of this subject and be able to come up with custom to the situation solutions as opposed to recycling off-the-shelf cookie-cutter case studies;

Analytical skills to discern confusing information, separate reality from perception, and process large amount of information while maintaining rigorous analysis;

Ability to conceptualize and simulate business processes in a way that can allow you to find business process inefficiencies and refine the theoretical business process so that it will be efficient and produce results;

Ability to create effective logical rules that will be able to govern business processes and systems, and direct business jobs or automations to be executed correctly;

Practical business “common sense” that allows you to evaluate your own and others’ business improvement proposals critically and contrast it with the realities of practical business execution to eliminate unpractical elements and make your business solutions reality-proof;

Strong planning, prioritization, and organizing skills to manage complex projects through multiple stages of delivery successfully on time, without giving up on important deliverables, and without wasting resources;

Effective communication skills to formulate and communicate your thoughts to the client and inside the team, along with excellent verbal and written English language ability;

Ability to effectively perform in a high-pressure environment, solve difficult problems, manage expectations and priorities, deliver impeccable service and flawless execution on a consistent and continued basis even in the face of difficult and complicated situations.

This job is the right fit for you if you are looking to make a real difference for the world of the businesses we work with, and have in-depth knowledge and experience on the subject of business process re-engineering, automation, and improvement. You want to have the freedom to make impactful decisions, take on real responsibilities, and are up for the challenges that this will entail. You are prepared to work very hard and put consistent and overwhelming amount of effort to achieve exceptional results.

What We Will Offer You

We realize that this job is very hard and demanding, and that it requires a special and unique set of exceptional skills and experience.

Our success as a firm heavily relies on what our team members, and we share our success with our dedicated and accomplished team members. Our organization is particularly focused on retaining proven and valuable team members.

As you evolve your practical record within the firm, depending on the results you accomplish, you will frequently be evaluated, and after successfully completed engagement, you can be offered to take on more and greater responsibilities on the next engagement. These new responsibilities come with pay raises of substantial size, way beyond the typical inflationary adjustment pay raises. Our organization is actively expanding and has been experiencing large growth both in terms of client numbers as well as revenue numbers, as such there is always a growing amount of revenue-producing responsibilities in the business available, and our firm takes it very seriously to retain and motivate team members who successfully deliver on such responsibilities. We also monitor our team members’ improvement journeys and can award you raises as a team member’s contribution gets faster, better, or in any other way more impactful and helps us achieve more. Every member of the team has received a substantial raise within the past year; in fact, many received multiple raises. If somebody isn’t getting a raise in our organization, that’s usually a sign that this person isn’t performing well and usually doesn’t end up lasting in the company.

We also don’t make any demands on where you work from. Wherever in the world makes you the most content and productive, we’re on board with it, you can work from any country (exceptions apply as per U.S. sanctions and national security interests).

We also don’t have fixed office hours and you are free to arrange your schedule as you need to. We do have meetings with clients (almost all in the US) and you will need to coordinate with other people in our team. But timings can be flexible as long as you can make arrangements to accommodate clients’ and other team members working hours as needed. Keep in mind though that in order to deliver the results needed, you will need to work extremely hard for this job, so please don’t get the idea that this can be an easy job by any measure.

Ultimately, we focus on results. That’s what our clients want from us, and that’s what everyone in our team needs to deliver.

And that’s the attitude that governs everything in our firm. No useless meetings, no reports for the sake of reports, no meaningless activities and no arbitrary expectations - you won’t be doing things to appease your boss. We give you the freedom to make your own decisions, be at your most productive, and make a real difference.

Are Part-Timers Accepted?

Absolutely Not.

This requires complete focus. You should not have anything else beyond personal hobbies going on on the side whatsoever. You should not have another job, or a side-hustle on the side. You simply will not be able to perform if you do, and you will likely get fired for non-performance here if you do.

Requirements For Skills and Experience within Levels

This job accepts candidates for two levels. Both levels require experience and expertise within the subject. There is no junior or entry level available for this job. You should only apply if you have deep experience and expertise within the subject. The hiring process for this job is extremely thorough and involves intricate knowledge tests as well as practical skill testing assignments. By the time we make a hiring decision, we will have a very detailed idea of your expertise, experience, skills, and abilities. Therefore, if you don’t meet the below requirements, we encourage you to not apply for this position, as you will simply be wasting your time. Additionally, if you apply for either of the levels and fail to prove sufficient expertise, skills, and abilities, you will not be able to apply again for any level of this job for another 2 years.

Advanced and Senior Level:

Starting pay USD $110-150K/year, exact offer will depend on your evaluated skill level, further pay promotions available depending on actual performance once on the job.

This Level is for highly experienced and highly skilled senior experts with extensive expertise across the fields of business process analysis, business process re-engineering, business process automation, business process optimization, and other business process improvement.

Extensive commercial experience of leading successful engagements involving business process analysis, re-engineering, automation, optimization, and other forms of business process improvement is required for this Level.

Both breadth and intricate depth of knowledge of the theory and the practical implementation of business process analysis, re-engineering, automation, optimization, and other improvement is required for this Level.

This Level is expected to expertly and independently conceptualize, execute, lead, manage, and oversee end-to-end business process analysis, re-engineering, automation, optimization, and improvement engagements for our clients, and will be held accountable for the overall results of the entire engagement. It will be expected that professionals of this Level will be able to deliver results quickly and effectively to clients within the context of our organization.

If you do not meet the above requirements at this time, you should not apply for this Level, and instead apply for Mid-Level.

Applicants for Advanced/Senior Level will be evaluated to a higher standard in the hiring process and failure to meet said higher standard will result in a denial of application with no possibility to reapply for the next 2 years for either Level.

Mid-Level:

Starting pay USD $80-100K/year, exact offer will depend on your evaluated skill level, further pay promotions available depending on actual performance once on the job.

This Level is for experienced and skilled professionals with intricate and thorough knowledge of the business process re-engineering subject, who can deliver business process optimization, automation, and improvement projects within the context of our team with limited supervision by a senior expert.

Applicants for Mid-Level are expected to possess strong analytical abilities, solid knowledge of fundamentals of business processes, and ability to carry out detailed operational process investigations, diagnose business process problems, recommend business process solutions, model and simulate them, and work with technical implementation of technical solutions designed for them, and you should be good with details.

Applicants for Mid-Level are expected to have real commercial experience in successfully performing key functions on projects involving business process automation, business process optimization, and business process improvement, successfully completing your part of the analysis and implementation parts of said projects.

Do not apply unless you meet the above requirements, instead come back when you do. If you apply and fail to prove sufficient expertise, knowledge, and abilities to qualify for the job, you will not be able to apply again for another 2 years.

Hiring Process:

The hiring process for this position is entirely driven by the candidate’s performance and abilities. No hiring decision is made based on what it says in the candidate’s resume or any credentials the candidate may claim to have. Each candidate is required to demonstrate practical abilities and all decisions are made entirely based on what the candidate actually demonstrates during the hiring process.

Application Form

Online Abilities Test

Interview with Senior Management

Detailed Practical Test Assignment

Evaluation of Practical Assignment

Offer

Evaluation Period on the Job

Full Admission to the Team

AI Applied Scientist

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Customer Success Manager (Strategic Accounts)

Popl Ycombinator Jobs5 days ago

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About the Role

As a Strategic Account Customer Success Manager, you'll be the primary point of contact for our largest and most strategic customers, managing a book of business worth $1.5M in Annual Recurring Revenue (ARR). Your goal will be to ensure customers achieve their desired outcomes, maximize product adoption, and uncover opportunities for growth. Reporting to the Director of Customer Success, you will play a pivotal role in onboarding, training, and building long-term relationships with decision-makers across enterprises with over 1,000 employees.

What You’ll Do

* Onboard new customers: Lead seamless onboarding experiences for enterprise customers, aligning with their specific goals and KPIs.

* Monitor health and engagement: Proactively track account health, identify risks, and ensure consistent value delivery.

* Foster relationships: Engage regularly with decision-makers and stakeholders to strengthen trust and partnership.

* In-person training: Travel as needed to deliver tailored end-user training sessions, ensuring deep product adoption.

* Conduct annual business reviews: Partner with customers to review past successes, understand upcoming priorities, and align on long-term strategies.

* Drive renewal and expansion: Collaborate with Account Managers to secure renewals and identify expansion opportunities.

* Advocate for customers: Act as the customer voice internally, providing insights to Product, Sales, and Marketing teams.

About You

* Experience: 5+ years in customer success, account management, or a similar role managing large enterprise accounts with significant ARR.

* Industry knowledge: Proven experience working with customers over 1,000 employees in SaaS or technology environments.

* Customer focus: Passion for delivering an exceptional customer experience and aligning on business outcomes.

* Relationship-building: Exceptional communication and interpersonal skills, with a proven ability to build trust at all levels of an organization.

* Data-driven: Ability to track key account health metrics, assess performance, and deliver insights.

* Travel readiness: Willingness to travel up to 15% for in-person training and customer meetings.

Join Us

If you’re passionate about partnering with customers to achieve their goals and contributing to a dynamic team, we’d love to hear from you. Apply today!

Compensation and Benefits

* Compensation:* 90K- 150K base salary + 30% variable compensation based on Gross Revenue Retention (GRR).

* Benefits:** * Fully remote

* Competitive salary

* Meaningful equity

* Full insurance & benefits

* Unlimited PTO

* Holiday Break

* $250 / month wellness credit

* Constant daily learning

* High influence on exciting projects

About Popl

Popl is the first ever AI-powered event lead capture + digital business card platform that empowers millions of companies to easily collect and share business info at every conference, expo, and trade show.

We believe it should be easy and exciting to grow your business through in-person interactions. We are on a mission to connect companies with their future customers 🚀

Customer Success Manager (Mid-Market)

Popl Ycombinator Jobs5 days ago

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About the Role

As a Customer Success Manager (Mid-Market), you will manage a portfolio of mid-market customers, ensuring they are onboarded, achieve their goals, maximize product adoption, and experience the full value of our solutions. Reporting to the Director of Customer Success, you’ll collaborate closely with customers, internal teams, and decision-makers to drive gross revenue retention, usage, and satisfaction within your accounts.

What You’ll Do

* Onboard new customers: Lead mid-market customers through a seamless onboarding process, aligning on goals and ensuring strong adoption.

* Monitor health and engagement: Regularly track customer health metrics and proactively address risks to ensure long-term success.

* Build relationships: Maintain regular touchpoints with key stakeholders and decision-makers to strengthen relationships and deliver value.

* Customer education: Conduct virtual training sessions, share best practices, and introduce new features to maximize product utilization.

* Conduct business reviews: Lead quarterly or semi-annual business reviews to recap progress, address challenges, and align on future goals.

* Drive renewal and growth: Partner with the Account Management team to support renewal conversations and identify expansion opportunities.

* Advocate for customers: Serve as the voice of the customer, providing feedback to Product, Sales, and Marketing to improve the overall experience.

* Collaborate cross-functionally: Work with internal teams to resolve issues, implement solutions, and deliver a consistent customer journey.

* Process Creation: Help create and standardize customer success best practices.

About You

* Experience: 3+ years in customer success, account management, or a similar customer-facing role, preferably with mid-market customers.

* Industry knowledge: Background in SaaS or technology, with experience managing customer accounts ranging from $10K-$100K ARR.

* Customer focus: Passion for understanding customer needs and aligning solutions to deliver measurable outcomes.

* Relationship-building: Strong communication and interpersonal skills, with the ability to connect with a wide range of stakeholders.

* Proactive mindset: Self-starter with excellent problem-solving skills and the ability to manage multiple priorities effectively.

* Data-driven: Comfortable using data to track customer health, measure success, and inform decision-making.

* Tools expertise: Experience with CRM tools (e.g., Salesforce, HubSpot) and customer success platforms is a plus.

* Methodologies: Comfort with QBRs/ABRs, health checks, account mapping and other common customer success processes.

Join Us

If you’re passionate about partnering with customers to achieve their goals and contributing to a dynamic team, we’d love to hear from you. Apply today!

Compensation and Benefits

* Compensation:* 70K-110K base salary + 30% variable compensation tied to customer retention and growth metrics.

* Benefits:** * Fully remote

* Competitive salary

* Meaningful equity

* Full insurance & benefits

* Unlimited PTO

* Holiday Break

* $250 / month wellness credit

* Constant daily learning

* High influence on exciting projects

About Popl

We believe it should be easy and exciting to grow your business through in-person interactions. We are on a mission to connect companies with their future customers 🚀

Graphic Designer

OnTheGoSystems We Work Remotely5 days ago

Apply Now5 days ago

designeurope onlyfull-time

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OnTheGoSystems is building internet products used by millions. We’re looking for a Graphic Designer to shape the visual design of our web content and user interfaces. Your work will be seen and loved by thousands every day.

How You'll Work

You’ll join our Design team and collaborate on product development and content creation. All visual design tasks will go through you. We work in sprints, so you can focus on one project at a time to deliver creative, pixel-perfect designs. Since we work remotely, we need someone who is self-driven and works well independently.

Responsibilities

Develop and maintain a cohesive visual identity for our products, including WPML, PTC, and internal systems.

Create marketing materials such as web pages, templates, social media posts, and newsletters.

Collaborate with UX designers to produce sleek, user-friendly interfaces.

Work with product teams to ensure your designs are implemented as intended.

Must-Have Skills

5+ years of experience as a graphic designer.

A strong portfolio showcasing UI, web design, branding, and marketing materials.

Proficiency in tools like Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or equivalents.

Advanced knowledge of HTML/CSS and web design principles, including responsive design.

What It Takes to Succeed Remotely

Ability to work independently, take initiative, and manage multiple projects.

Excellent communication and collaboration skills in a remote team.

Strong attention to detail and an eye for aesthetics.

What We Offer

100% remote position.

Body and Mind Movement (BAMM) program to support your physical activities and hobbies.

A computer budget to enhance your workspace.

A Kindle device with access to our company’s Amazon account.

Paid national holidays in your country.

Opportunity to work with smart, self-driven iniduals in a global team.

Career growth and advancement opportunities.

If you’re ready to make an impact and work in a company that values innovation and teamwork, apply today!

Senior iOS Engineer (Contract) — Funko

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contractengineerfront-end programmingiosmobileunityusa only

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

As a Senior iOS Engineer you will work alongside a small team of engineers, creatives, and project managers working on mobile apps that connect fans and collectors to the exciting world of Funko.

This is a contract position.

Your Superpowers in Action

Develop iOS apps using the latest Apple frameworks and technologies to deliver exceptional user experiences.

Implement advanced animations and transitions with a focus on performance and usability.

Develop resilient non-UI components, including networking, caching, and long-running task functions, classes, and libraries.

Participate in our established code review process to ensure code quality and consistency.

Must-Have Superhero Gadgetry

Expertise in UIKit and SwiftUI.

Strong architectural skills, designing scalable apps with reusable components and patterns.

Strong skills in creating custom UI components.

Proven experience building apps with adaptive layouts for various screen sizes.

Deep understanding of Swift Concurrency and solving complex multithreading challenges.

Familiarity with functional reactive patterns and frameworks like Combine.

Experience integrating with external data sources (e.g., REST APIs) and managing caching effectively.

Proficiency with Git and branch-based workflows such as GitHub Flow.

Meticulous attention to detail, writing clean, maintainable code.

Write unit tests for critical sections of the code base.

Experience with the full app deployment lifecycle, including continuous integration, TestFlight, and App Store submission.

5+ years of experience as a design-focused iOS software engineer.

Nice to Have

Experience with 3D libraries such as Unity, RealityKit, SceneKit, or Metal.

Understanding of ARKit.

Familiarity with Core Bluetooth for interacting with external peripherals over BLE.

Familiarity with in-house app development workflows and deployment processes, including ad-hoc and enterprise signing.

Senior Product Designer (Contract) — Funko

Funko We Work Remotely6 days ago

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Public Health Educator

CDC Foundation Remote OK6 days ago

Apply Now6 days ago

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The CDC Foundation is working with CDC and state and local authorities to provide surge staff to support surveillance, prevention and response activities within the Overdose Data to Action (OD2A) program and for select unfunded states. The CDC Foundation seeks candidates for a Public Health Educator. The Public Health Educator will be responsible for supporting the local jurisdiction on educating the public on health initiatives as it pertains to the OD2A program objectives.Job Highlights* Position Title: Public Health Educator* Location: This position is remote and is in Minnesota (Region 5)* Position End Date: 9/29/2025* Salary: $75,000, Plus BenefitsMinimum Qualifications* A Master’s degree in public health, education, or health sciences* Minimum of 3 years public health or community-based work experience* Excellent written, verbal and organizational skills* Demonstrated knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy* Experience in collaborating with program staff members on best practices* Experience in collaborating with internal and external partners* Experience developing and implementing needs assessment surveys* Experience with data visualization* Experience in presenting public health information on a local, state or national level* Experience in delivering trainings to jurisdictions and/or professional development materials to erse audiences and incorporating different learning styles* Demonstrated ability to work well independently and within teams* Ability to create content concerning overdose prevention, harm reduction and treatment* Ability to complete supporting project materials for OD2A from creation to execution* Demonstrated ability to work well independently and within teams* Experience working in a virtual environment with remote partners and teams* Proficiency in Microsoft Excel, Word and PowerPoint, Teams and ZoomResponsibilities* Create publications, pamphlets, and/or educational materials for the local and state agencies to distribute among communities with higher risk of substance abuse* Manage internet presence of OD2A program objectives and resources through social media platforms, as well as the jurisdiction website* Host public health trainings/forums tailored for engagement with communities at high risk for substance abuse* Develop community partnerships to achieveOD2A program objectives.* Collaborate with other public health agencies, community outreach programs, correctional facilities, homeless shelters, schools, overdose treatment centers, etc. to determine needs and opportunities for overdose education and training* Assist in creating sustainability of overdose prevention programmingSpecial Notes* This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by both the CDC Foundation and the Minnesota Department of Health in order to best support Minnesota in their public health programming.About the CDC Foundation* The CDC Foundation helps CDC save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and iniduals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. The CDC Foundation manages hundreds of programs each year impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. Visit www.cdcfoundation.org for more information.All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.The CDC Foundation is a smoke-free environment.Relocation expenses are not included. #Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:

$35,000 — $70,000/year

#Benefits

💰 401(k)🌎 Distributed team⏰ Async🤓 Vision insurance🦷 Dental insurance🚑 Medical insurance🏖 Unlimited vacation🏖 Paid time off📆 4 day workweek💰 401k matching🏔 Company retreats🏬 Coworking budget📚 Learning budget💪 Free gym membership🧘 Mental wellness budget🖥 Home office budget🥧 Pay in crypto🥸 Pseudonymous💰 Profit sharing💰 Equity compensation⬜️ No whiteboard interview👀 No monitoring system🚫 No politics at work🎅 We hire old (and young)

#LocationMinnesota

Head of Performance Marketing

TheKiddoSpace We Work Remotely6 days ago

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$50000 - $74999 usdanywhere in the worldcopywritingdesignemail campaignsfull-timemarketing

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Are YOU passionate about media buying, creative strategy & CRO?

Do YOU want to lead a full paid marketing team to increase AOV, profitability, and help us scale our paid advertising? If you’re nodding a resounding “YES!”—keep reading!

We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year, did 8 figures in sales in 2023 and multiple 8 figures in 2024.

If you're sick of flat lining in your career and ready for growth, apply to join our team now. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.

And THAT’S where you come in.

We’re seeking a results-driven and detail-oriented Head of Performance Marketing to lead our marketing initiatives and ensure our strategies are aligned with business objectives.

🚨 But first, are you the RIGHT FIT? 🚨

Our CEO, Simone Nanni, has recorded a short video explaining our expectations and what success looks like in this role. This is your chance to ensure you're truly aligned with what we’re looking for.

👉 Watch the Video Here

IMPORTANT: Make sure to watch it before applying!

Qualifications

Minimum 1-year prior experience as a Head of Growth or Head of Performance Marketing in a D2C ecommerce brand.

Strong and very extensive understanding of CRO, creative strategy & media buying.

Intermediate email marketing knowledge (minimum).

Passion for data-driven marketing strategy.

Strong grasp of unit economics and offer creation aligned with those metrics.

Expertise in funnels and their application to eCommerce.

In-depth knowledge of upsells and cross-sells, and how to integrate them into a funnel.

Intermediate (minimum) copywriting knowledge, working alongside a copywriting team.

Strong communication skills (both visual and written).

Ability to multitask and manage multiple projects at the same time in a fast-paced environment, without becoming overwhelmed.

Outgoing personality with great interpersonal skills.

Enthusiasm for staying on top of marketing trends and applying them strategically.

Growth-oriented

Ready to take on a challenge

Not looking for a 9-5 but rather willing to put in anything required to grow the business

Responsibilities

Lead and supervise our media buying, CRO, creative strategy, and email marketing teams:

Live by the Forecasts: Continuously monitor our performance against the set forecasts. Regularly assess progress to ensure we stay on track to achieve our goals. If we fall short, identify the root causes, and take proactive steps to address them. Develop and execute actionable plans to close any gaps, ensuring our trajectory aligns with the forecasted targets

Supervise New Offers Creation: Supervise the offers created by our CRO team for current and new products.

Supervise Upsells/Crossell Strategy: Supervise the creation of upsell funnels, including OCUs, advertorials, video sales letters (VSLs).

Supervise A/B Testing: Supervise the design, coordination, and assessment of A/B tests across products; analyzing results to refine the company's funnel roadmap.

Collaborate with Head of Product: Collaborate with the Head of Product to Develop and optimize upsells together with the CRO specialists, including post-purchase and cart upsells.

Supervise our Email Marketing Team: Work closely with the email marketing manager to ensure we are growing the email channel according to forecast.

Supervise the Market Research from the Creative Strategist: Work closely with our creative strategist to analyze the market research for a new or an existing product done by them.

Supervise the Quality of Copy: From time to time, check the quality of the copies written by the scriptwriters to ensure that it meets our standards.

Act as a Copy Chief for our Copywriters: Quality check the copy written by our copywriters for advertorials, product pages, VSLs, etc.

Supervise our Media Buying Team: Check weekly the performance of our ads to ensure the media buyers are optimizing for profits, getting the best possible MER.

Supervise Creative Strategist: Check in weekly with the creative strategist about new ideas that we are producing for our creatives & new iterations and give feedback.

Our Core Values

Respect: We value every inidual’s dignity and foster inclusivity and trust.

Integrity: We do the right thing, always.

Transparency: Open, honest communication is key.

Ownership: We hold ourselves accountable and learn from mistakes.

Growth Mindset: We continuously strive for improvement, both inidually and as a team.

Hard Work: Dedication and commitment drive our success.

Why Join Us?

Growth: From $0 to $30M/year in under 3 years. Our goal? $100M/year in the next two years.

Dynamic Culture: Challenge and support each other to grow.

Professional Development: Infinite opportunities as we scale to 9-figures.

Perks: Yearly paid vacations, funded learning & mentorship opportunities.

Healthy Competition: Drive continuous improvement with a competitive mindset.

Compensation

Salary is negotiable. We are seeking the best talent and don’t want salary to be a barrier—it will reflect your skills, experience, and the value you bring to the company.

To apply

Fill out this Google Form to apply.

Note:

Due to the high volume of applications, we may not be able to respond to all candidates inidually. If you do not hear from us within 1 month, please consider your application unsuccessful. Thank you for your understanding and interest in this role!

Sales Manager - Mid Market (Australia)

HubSpot We Work Remotely7 days ago

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anywhere in the worldfull-timesales and marketing

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What’s the role?

As a Sales Manager, you will be responsible for hiring, training, coaching, and leading a team of new and established representatives in a fast-paced and rapidly changing environment. We are looking for someone who is passionate about transforming sales, service and marketing and is a team builder and coaches sellers - You not only motivate iniduals but a team towards a collective vision and manifest a team atmosphere.

What will I do?

Attract, recruit and retain top talent

Support salespeople in all aspects of the sales process and keep their team members accountable to KPIs that drive the business growth

Have excellent time management and organizational skills

Have an analytical mindset and leverage data across all interactions

Continue to build a track recording of coaching reps for success

Effectively communicate and motivate across multiple mediums both externally and internally

Support the business in cross-functional projects to drive organizational advancement

Who are you:**

At least 4-5 years of leading and coaching a quota carrying team in either Mid-Market Segments or similar

Experience in successfully mentoring and/or leading others effectively

Passionate about transforming sales, service and marketing and whose values align with HubSpot’s culture.

High emotional intelligence - you have genuine empathy for others, and maximize your impact through understanding the motivations of your team, and adapting your communication accordingly

A positive change agent - you have a track record of leading and empowering groups towards driving improvement while navigating change and simultaneously winning. You create a culture of transparency and focused improvement while having fun and fostering a strong team environment.

Committed to overachievement - you have a “never quit” attitude, and get buy-in to overachieve against targets regardless of the adversity being faced.

Data-driven - you leverage and can communicate using data to improve core KPIs that matter to the iniduals on our team and to help drive HubSpot’s strategic “plays”.

Experience managing or being managed in a structured sales environment. These could include managing via a sales methodology, a forecast methodology, and structured deal management by sales stage.

Uses good judgment - especially when tasked with difficult decisions. You are a person who exudes good judgment in decision making.

Accountable - you have honest, transparent, and authentic communication with your colleagues, regardless of personal ramifications.

A team builder and coaches reps - you not only motivate iniduals but a team towards a collective vision and manifest a team atmosphere.

What are the benefits?**

Generous remuneration + uncapped commissions + HubSpot RSUs

Work From Home options available. You choose Home, Office or Flex!

World Class New Hire Training

ESPP - so that you can share in HubSpot’s future success

An education allowance up to USD$5,000 per annum

Unlimited Time Off Policy

Private health insurance allowance

Free books program

Annual fitness reimbursement

Five-year sabbatical - Paid 4 week sabbatical

A clear career advancement path, with potential for global mobility opportunities

Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks

Junior Engineer - Ruby on Rails

Fractured Atlas We Work Remotely7 days ago

Apply Now7 days ago

$75000 - $99999 usdapiapi integrationcssfull-stack programmingfull-timejavascriptrubyruby on railsusa only

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

OVERVIEW

Fractured Atlas is seeking a full‐time Junior Software Engineer. Fractured Atlas is a national nonprofit art service organization with a membership of over 75,000. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We are dedicated to helping inidual artists and arts organizations at every level of the cultural ecosystem, in every creative medium by providing fundraising tools, educational resources, and personalized support.

The Junior Software Engineer reports to the Senior Project Director on the engineering team, and will work closely with the entire team on projects to improve Fractured Atlas’s software. The successful candidate will be someone committed to writing clear, reliable, and maintainable code on a mission-driven, cross-functional team, and is looking to develop those skills further. We are especially looking for a candidate with an interest in building accessibility into all parts of the development process.

At Fractured Atlas, we inidually and collectively work hard to carry out our organization’s mission. We also understand that work is just one part of life and, through a culture of care, support team members having full and robust lives outside of work. With that foundation, our organizational culture embraces people who are open to:

Building trust with others and addressing equitable distribution of responsibilities when collaborating.

Learning new ways of working while welcoming change as a way to reshape processes/policies/programming that no longer serve our values.

Transparency in communications, decision making, and feedback.

Centering care and connection in our inidual work and in relation to our colleagues.

We recognize that the culture and core values of an organization should continue to evolve to reflect the world we live in. At any given time, we recognize that there might be emerging values other thanstated values and we continue to have conversations about stated and emerging values.

Additionally, at Fractured Atlas we work to adhere to anti-oppression and anti-racism principlesin all areas of our internal and external work. This commitment is grounded in our belief that change is possible, and that our work and that of the artistic community as a whole will grow stronger as oppression is eliminated.

In our current phase of this journey towards being an Anti-Racist Anti-Oppressive organization, the whole staff is engaged in all staff ARAO meetings led by rotating teams and undergo training as part of their onboarding process. We recognize that we do not have all of the answers as we pursue this work. This work will continue to shift as the Fractured Atlas team changes. We ask that new team members join us as we continue to learn, practice, and grow in this work. Learn more about what it’s like to work at Fractured Atlashere**.

MAJOR DUTIES & RESPONSIBILITIES

Contribute to the building and maintenance of Ruby on Rails applications that enable our thousands of fiscally sponsored projects across the US to crowdfund (over $25 million in donations processed annually), apply for grants, and receive support and oversight from Fractured Atlas staff

Collaborate with colleagues across the organization to design and scope new features and enhancements

Maintain and expand internal APIs and integrations with Stripe and other third-party software platforms

Submit code for the implementation of full-stack features, utilizing Ruby, Rails, JavaScript, and CSS as needed

Write unit and feature tests with RSpec and Capybara to ensure functionality works as intended.

Provide and receive thoughtful feedback on pull requests

Work with other engineers on design patterns and implementation decisions to continuously improve the clarity and maintainability of the code base

WHAT WE’RE LOOKING FOR

An early career developer with 1-2 years experience with Ruby on Rails

Experience across the Ruby on Rails stack, including html, JavaScript and CSS

Someone who enjoys collaborating cross-functionally on a team at a mission driven organization

A passion for understanding complex systems and translating them into technological solutions

Dedication to implementing code to Rails standards, and comfort in giving and receiving feedback

LOCATION

This position is U.S.-based and 100% virtual (with potential travel about 1-2 times per year*). You can live and work anywhere in the United States but most meetings fall during a 9AM-5PM ET window with an occasional early morning deployment once or twice a quarter. Morning deployments typically happen around 7AM Eastern. Applicants must be authorized to work for any employer in the United States, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

*We have full staff and team in person/hybrid gatherings 1-2 times a year, but we respect that iniduals have different risk levels with travel and will work with employees to determine what is possible, with consideration for what is unsafe or uncomfortable for team members.

COMPENSATION

This is a full-time exempt position. Salary is $86,094. Fractured Atlas has fixed-tier compensation, so everyone at each tier makes the same. Learn more about our compensation structure here.

Benefits include employer-contributed dental, vision, medical insurance; flexible spending account; employer-contributed 401K plan; commuter benefits; professional development allowance; ticket and staff donation allowance for artist member projects; internet and cell-phone stipend; workplace supplies allowance; unlimited paid vacation days; paid sick days; paid family and medical leave; half-day Fridays (full time is 36 hours), and a casual but hard-working, friendly, and supportive work environment.Learn more about our benefits here.

TO APPLY

To be considered for the position, please use the application portal to upload all the items below in one PDF-formatted file:

Please respond to the following questions in 200 words or less instead of submitting a cover letter.
- Tell us about why you’re interested in working at Fractured Atlas.
- What skills do you have that make you a great fit for this role?
- What engineering project have you been most proud of?
- Tell us about your interest in doing accessibility work.

A resumé no longer than one (1) page

A link to your website or portfolio (optional)

A list of three (3) professional references complete with phone number, email address, and explanation of the relationship. (References will not be contacted without your prior consent.)

If you're looking for a way to merge PDFs,iLovePDF is a free browser based option. Incomplete submissions will not be considered, nor will submissions sent via email, post mail, or fax.

When applying, you can use any name that you’d like to be referred to—it does not need to be your legal name. If at any point after applying you’d like for us to update your name in our applicant tracking system, please email [email protected] and we can update it for you.

We receive many applications for each job and cannot respond to questions about the position unless you are having a technical issue with the job portal or are requesting accommodations for the process. If you need help with a technical issue or are requesting accommodations, please email [email protected].

Want to know what’s next after you apply? Here is a breakdown of the steps of the hiring process. You can learn more about Fractured Atlas by reviewing ourwebsite, blog, and media.fracturedatlas.org/how-we-work.

OUR COMMITMENT

Fractured Atlas is an equal opportunity employer that values ersity, equity, and inclusion. (Read more about ourAnti-Racism and Anti-Oppression commitment.) We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POSTING DATE

January 16, 2025. Deadline for submissions is February 5, 2025 at 11:59 PM Pacific Time.

Regional Director, APAC

Stellar cryptocurrencyjobs.co7 days ago

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business developmentdefifull-timenon-techpartnershipsremote - apac

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Business Development Manager, Sales (MENA)

P2P.org cryptocurrencyjobs.co7 days ago

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business developmentcontractcrypto paydubaifull-timeisraelnon-techremote - abu dhabiweb3

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About us

We at P2P.org are the largest staking and restaking operator, with a TVL of over $8B 🔝.

We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪.

We also keep an eye on exciting projects and launch new networks such as TON, Avail, Monad, and Babylon. We strongly believe in Bitcoin and the DeFi ecosystem around it, and we have a dedicated team focused on finding the best yield solutions based on Bitcoin.

We work with partners like BitGo, Crypto.com, Ledger, and ByBit.

We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banks.

P2P.org unites talented iniduals globally ❤️.

Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance’s future 💰.

P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.

Who we are looking for 🔍

Our Business Development Manager will contribute to building and managing the full sales cycle of business development. This includes analysing and identifying opportunities, as well as rewarding partners.

The business development approach at P2P.org is built on the proactive efforts of every BDM in collaboration with the product, legal, and research teams. You should be persistent in your drive to close a deal, curious, and inventive in finding ways to achieve results.

You will 🚀

Achieve our outperform staking as a service targets through growing international clients and partners

Be responsible for the full sales cycle from prospecting to signing, including all commercial negotiations

Search and establish contact with key persons on the side of potential partners and clients

Organize and conduct negotiations for the purpose of selling staking services

Identify customer needs and objections, search for growth points

Prepare commercial offers

Participate in conferences and public events

Report to the client and internally in CRM

You have 🤓

Crypto-native: Pre-existing knowledge about the crypto market in general, blockchains technologies and Web3 concepts

Experience in a quota-driven, full-cycle Business development/Sales manager, Account Executive role

Proven background in a rapidly growing tech company environment

Experience with outbound prospecting and conducting product demonstrations

A consultative approach to sales, supported by analytical and quantitative skills, with a mandatory proficiency in closing deals

Excellent verbal and written communication skills in English

Extraordinary sense of ownership

What we offer ➡️

At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟

Competitive salary level in $ (we can also pay in Crypto)

Well-being program

Mental Health care program

Compensation for education, including Foreign Language & professional growth courses

Equipment & co-working reimbursement program

Overseas conferences, community immersion

Positive and friendly communication culture

P2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

Customer Support Agent (LatAm)

Sully.ai Ycombinator Jobs8 days ago

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fulltimeremote

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BD & Sales Executive

UNCX Network cryptocurrencyjobs.co8 days ago

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business developmentcrypto paydefifull-timenon-techremote

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Senior Associate, Global Benefits & Compensation

Gemini cryptocurrencyjobs.co8 days ago

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full-timenon-techpeople operationsremote - us

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Customer Success Manager (EMEA)

Kiln cryptocurrencyjobs.co8 days ago

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Senior Front-End Developer

Auctria We Work Remotely9 days ago

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canada onlyfront-end programmingfull-time

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4), NST (UTC -3:30)

At Auctria we're pioneering the future of event based fundraising with our comprehensive platform, which elevates organizations' abilities to maximize their events. Our focus is on empowering all sizes of non-profits in their essential missions with effective and powerful, yet easy to use features.

We're seeking a Senior Front-End Developer to join our compact yet impactful team, and make a significant difference in helping grow our front-end capabilities.

Key Responsibilities:

Collaborate to write maintainable, testable, and efficient code by using best software development practices.

Ensure the technical feasibility and stability of front-end components.

Implement component testing and unit tests to maintain code quality.

Optimize applications for maximum speed, scalability, and maintainability.

Drive code quality improvements through thoughtful code reviews

Stay updated with the latest industry trends and bring fresh ideas to the table.

Requirements:

4+ years of professional front-end development experience

Bachelor's degree in Computer Science, Engineering, or a related field.

Strong expertise in front-end development with Vue.js and TypeScript.

Experience with state management patterns and solutions (e.g., Vuex, Pinia).

Experience with build tools like Vite.

Proven ability to write maintainable, testable, and efficient code

Experience with Version Control/Git, and knowing how to collaborate with others using repositories.

Knowledge of responsive design principles and best practices.

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork skills.

Nice to Have:

Experience with other front-end frameworks or libraries such as React Native and Nuxt.

What We Offer:

A collaborative and inclusive work environment.

Room for professional advancement and skill development.

The flexibility to work remotely from anywhere in Canada.

A dynamic and supportive team that values innovation and fresh ideas.

Competitive salary and bonus plan

If you're passionate about our mission and excited about making a difference, send your resume. Let's create something amazing together!

* **Applicants must be based in and legally eligible to work in Canada.

Executive Assistant

Nethermind cryptocurrencyjobs.co9 days ago

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ethereumfull-timenon-techoffice managementremote - apac

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What are we all about?

We are a team of builders and researchers on a mission to empower enterprises and developers worldwide to access and build on decentralized systems.

Our expertise covers several domains: Ethereum and Starknet protocol engineering, layer-2, AI, cryptography research, protocol research, decentralized finance (DeFi), security auditing, formal verification, real-time monitoring, smart contract development, and dapps and enterprise engineering.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, Starknet Foundation, Gnosis Chain, Flashbots, Forta Protocol, Lido, EigenLayer, Open Zeppelin, RISCZero, Aleph Zero, and many more.

Today, we are a 350+ strong team working remotely across 66+ countries.

Are you the one?

As the Executive Assistant to our CEO and other executives , you will play a critical role in ensuring their effectiveness and productivity. The ideal candidate will have excellent organizational skills, and the ability to manage multiple projects and executives’ schedules simultaneously.

Your responsibilities will encompass a range of administrative and strategic tasks, with a focus on managing presence at various events and conferences and facilitating their networking activities.

Responsibilities:

Calendar Administration:

Prioritize and schedule meetings, appointments, and commitments for multiple executives.

Coordinate travel arrangements, including booking flights, accommodations, and ground transportation.

Ensure the executives are well-prepared for all engagements.

Coordinate with internal and external stakeholders to ensure smooth scheduling and communication as well as resolve scheduling conflicts and make necessary adjustments in a timely fashion.

Administrative Support:

Assist with managing the C-suite executives’ personal commitments and provide support for personal tasks and errands as needed, including scheduling appointments, while maintaining strict confidentiality and exercising discretion when handling sensitive information.

Handle paperwork, document preparation, and file management as needed.

Prepare briefing materials, presentations, and other necessary documents for events and conferences.

Manage and organize invoices, expenses, and reimbursements.

Assist with general administrative tasks to ensure the smooth operation of the C-suite office.

Event and Conference Management:

Research and identify relevant events and conferences for the C-suite executives to attend.

Proactively manage calendars to ensure their attendance at key industry events, conferences, and meetings.

Networking and Relationship Building:

Build and maintain a strong network of contacts to facilitate connections and introductions.

Arrange meetings and interactions with key iniduals in the C-suite executives network.

Assist in nurturing and expanding the C-suite executives’ professional relationships.

Skills and requirements:

Proven experience as an executive assistant or in a similar role, supporting multiple executives.

Excellent organizational and time-management skills, with the ability to manage multiple priorities.

Exceptional communication and interpersonal abilities.

Discretion and ability to handle sensitive information with confidentiality.

Proficiency in office software and calendar management tools.

Strong problem-solving and decision-making skills.

Ability to work independently and take initiative when necessary.

Flexibility and adaptability to work in a fast-paced, dynamic environment.

Nice to have:

Fluent in Mandarin and able to assist other executives during their travels within the APAC region.

Keep up to date on what we are working on by following us on our social channels:

Discord

Twitter

People Business Partner, GTM

Anchorage Digital cryptocurrencyjobs.co9 days ago

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full-timehrnon-techpeople operationsremote - us

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Customer Support Agent (Bay Area)

Sully.ai Ycombinator Jobs9 days ago

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cafulltimemountain viewus / remote (san franciscous)us; mountain viewus; san joseus; santa clara

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Junior Business Development Manager - DeFi

Arrakis Finance cryptocurrencyjobs.co10 days ago

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business developmentdefifull-timenon-techpartnershipsremoteweb3

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Arrakis aims to disrupt the current market-making industry by providing the infrastructure to enable every project in the world that wants to launch a token to benefit from non-custodial, trust-less, and automated on-chain market-making strategies. We believe in a world where every organization, from a small startup to a large enterprise, will be tokenized and traded on-chain. For this world, Arrakis is building the tools to create the necessary liquidity to enable this token economy to rival and out-compete the traditional financial industry.

The role

As the Junior Business Development Manager, you will grow the Arrakis customer base by researching, networking and reaching out to the top projects in the web3 industry. Help acquire new TVL to the protocol and help make Arrakis the largest decentralized market making protocol in the world.

What you’ll accomplish:

Scanning the web3 market for new partners and establishing the first point of contact

Building and nurturing relationships with leading DeFi projects.

Qualifying existing business development opportunities and moving the over the finish line

Work closely with the business development and marketing team on new ways of driving growth

Requirements

Our ideal candidate has:

At least 1yrs experience within a B2B sales role

Experience selling technical DeFi solutions

Web3 native using DeFi protocols every day/week

Good knowledge of DeFi / finance concepts such as impermanent loss, Uniswap v3, LVR, deep liquidity, arbitrage and MEV

Track record of managing partnerships, closing deals, and overachieving your revenue goals

Comfortable in fast-paced environments and having ambitious targets

An amazing communicator and natural salesperson.

Well-organized with strong time management skills and a proactive personality

Benefits

Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.

What we offer:

Competitive salary + performance-based compensation

SPICE token package

Work remotely or with the Founders in person, in Switzerland

Chance to travel the world to go to exciting events, connecting with key industry players

Join amazing in-person offsites all over the world

General Customer Experience Agent

Apollo Agriculture Remote OK10 days ago

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managementoperationssalessupport

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About Apollo Agriculture:Apollo Agriculture is a leading agri-fintech platform empowering small-scale farmers across Africa to increase their profits and farm more sustainably. Apollo uses artificial intelligence and automated operations to unlock the massive, untapped small-scale farming market. Apollo enables farmers to access the optimized financing, high-quality farm products, expert digital advice, and risk management solutions they need to invest and scale their businesses. Apollo grew paying customers over 2.5x in 2023 to over 200K small-scale farmers in Kenya and Zambia, increasing revenue to nearly $30M with robust unit economics. Apollo partners with key global agriculture companies like Bayer, OCP and Yara, and is backed by Anthemis, Chan Zuckerberg Initiative, Flourish Ventures, Leaps by Bayer, and Softbank Vision Fund. Apollo’s team brings together technology, credit and operations experience from The Climate Corporation, Google, Capital One, Revolut, and One Acre Fund.About the Role: We are seeking experienced call center executives to join out team as General Customer Experience agents. The General Customer Experience Agent is a key member of Apollo Agriculture’s General Agent Pool, working within the dynamic General Customer Support Workstream. This role involves handling customer inquiries, conducting outbound calls, and ensuring excellent service delivery. Agents are allocated to different queues based on work volume, and assignments can change frequently, even hourly, to meet the demands of a fast-paced call center environment.Responsibilities: * Handle inbound calls from customers via the toll-free line, providing accurate, helpful information and resolving inquiries efficiently, with a focus on First Call Resolution.* Record all customer interactions with high-quality information on Odoo tickets.* Conduct outbound calls for both sales and non-sales activities, including Deposit Push/Approval Verification, Post Pick-Up calls, planting date surveys, and other data collection initiatives.* Follow scripts and processes to meet sales targets while maintaining a professional and friendly tone.* Escalate complex issues promptly to ensure timely resolution.* Gather and document data accurately and efficiently, adhering to specific survey requirements.* Use call center tools effectively to track customer interactions and escalate issues as needed.* Adapt to queue assignments and adhere to queue-specific protocols and processes to achieve performance goals.Requirements: * A holder of an Undergraduate Degree or Diploma from a recognized institution * Self-motivated and capable of remote work with minimal supervision* Intermediate computer skills and familiarity with Windows or Ubuntu OS.* Detail-oriented * Experience in data entry work is a plus* Access to a stable internet connection. * A team player of high integrity We: * Are a collaborative team of smart and ambitious people who are dedicated to serving our customers. * Make magic happen to solve hard problems and always come with solutions when challenges arise. * Are comfortable taking risks that can result in radical scale, and understand that failures are opportunities to learn and improve. * Are considerate listeners and take the time to deeply understand and seek out ideas from the people around us, even when we disagree. * Offer a dynamic environment that fosters talent, collaboration and growth. * Take pride in our work and share the responsibility to see it through from conception to deployment. * Back up our talk with a competitive compensation and benefits package and challenging projects. * Value autonomy, honesty, transparency, and respect. * Are excited to hear from you!#Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:

$40,000 — $70,000/year

#Benefits

#LocationAnywhere (Remote)

Business Development Manager

Glitter cryptocurrencyjobs.co10 days ago

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crypto payfull-timenon-techremoteweb3

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DeFi Analyst and Customer Success/Account Manager

Yieldschool cryptocurrencyjobs.co11 days ago

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Who you are

You’re a DeFi native with a deep, above-average understanding of crypto/on-chain protocols and their underlying mechanics. You’ve studied over 100 on-chain protocols, dissected whitepapers, and spend hours on crypto twitter staying ahead of trends. You have a sharp ability to filter through noise, conduct fundamental analysis, understand the risks, trade-offs and competitive advantages, and assess whether an asset holds real value.

Moreover, you’re also a great communicator who can break down complex topics and explain them in ways that feel intuitive to beginners. You’re deeply passionate about DeFi and care about making a real, direct impact by helping onboard more people into the space safely and intelligently. You’re also excited about joining a successful and fast-growing company with great culture and a massive vision.

If this sounds like you, keep reading below.

About us

Yieldschool specializes in onboarding and educating HNWI into Decentralized Finance (DeFi), also known as the Primary Crypto Markets. We guide our Members to securely access these markets and invest in quality crypto assets at earlier, cheaper stages, leveraging a proven system that has delivered significant results. Over 500 Members have used our system, with some achieving 500%, 1,000%, and even 3,000%+ gains in the past 12 months.

We believe that DeFi is the future, and today’s decentralized infrastructure presents an unparalleled opportunity for early adopters to gain a competitive edge. Our strategic, long-term approach is focused on real value, steering away from speculation and meme coins, and enabling investors to participate in the evolution of web3 technology.

Our founder, Frank Hepworth, is a Licensed Regulatory Financial Attorney who has worked at one of Canada’s top law firms. He’s consulted crypto exchanges on which assets they could legally list, written their policies and procedures, and negotiated with the government on their behalf. His work has contributed to the approval of the first crypto ETFs listed on the Toronto Stock Exchange.

Our rapidly growing team consists of industry professionals with erse background and expertise across law, academia, engineering, and traditional finance, all driven by a shared passion for DeFi and a dedication to empowering others to succeed in this space.

About the role

We’re hiring a DeFi Analyst & Customer Success/Account Manager (referred to internally as an “Associate”") to work directly with our clients. In this role, you’ll meet with clients one-on-one via video calls to help them strategically navigate DeFi, build custom portfolios, and make progress toward their goals using our proven system.

You’ll need back-of-hand familiarity with all things DeFi—terms like “bridging,”" “perps,”" and “burner wallets”" should already be part of your working vocabulary, and you should be able to speak and act on them without preparation. This is a hands-on role where you’ll provide guidance and support while ensuring clients stay on track with the service we offer.

Beyond managing client relationships, you’ll also identify opportunities to offer additional services to qualified clients. For these sales, you’ll earn commission, alongside a per-client flat compensation that forms your baseline earnings.

Additionally, you’ll participate in 1-2 group calls per month, either as a researcher/presenter sharing insights on DeFi trends or as a commentator offering analysis and contributing to discussions.

We’re growing quickly, and this role is key to maintaining the high level of service we provide to our clients. If you’re passionate about DeFi, skilled in client management, and have experience in high-ticket B2C sales or low-ticket B2B sales, we want to hear from you.

Qualifications

Deep crypto and DeFi expertise.

Strong client management and relationship-building skills.

Excellent verbal and written communication skills.

Self-motivated, goal-oriented, and capable of thriving in a fast-paced environment.

Demonstrated track record of meeting or exceeding targets in client-facing roles.

Tech-savvy and a fast learner, with the ability to quickly adapt to new tools/platforms.

Experience in high-ticket B2C or low-ticket B2B sales (preferred but not required).

Genuine passion for decentralized markets and web3 technology.

How to apply

Please send (1) your resume and (2) a short video introducing yourself to [email protected] with the subject line “Application for DeFi Analyst & Customer Success/Account Manager”.

In the video, please state the following:

Tell us about yourself, how you got started in DeFi and your experience as an investor

Your experience in a similar role

Why you are applying for this role

What makes you a great candidate

If you’ve done any written research/reports, feel free to submit them to stand out from other candidates.

If you have experience in account management and sales, please share the metrics that show your track record. We would be looking for Closing Ratio/Conversion rates, at minimum.

Customer Support Agent (International)

Sully.ai Ycombinator Jobs11 days ago

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fulltimeremote

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Account Executive, Institutional

sFOX cryptocurrencyjobs.co11 days ago

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full-timenon-techremote - us

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Senior HR Account Manager (HR Generalist)

Toku cryptocurrencyjobs.co12 days ago

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Inbound Sales Team Supervisor (LATAM)

Loop Support We Work Remotely13 days ago

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full-timelatin america onlysales and marketing

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Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Company Overview:

**We are a forward-thinking staffing agency partnering with innovative companies that prioritize exceptional customer care and operational excellence. Our clients include organizations dedicated to providing meaningful, personalized services to their customers during life’s most important moments.

Role Overview:

We are seeking a **Sales Team Lead to oversee, coach, and inspire a team of 6-8 inbound sales representatives. This role blends team leadership, operational oversight, and hands-on coaching to ensure exceptional service delivery, drive team performance, and solve operational challenges. The ideal candidate thrives in a dynamic environment, excels in fostering team growth, and has a proven track record in managing inbound sales teams.

Key Responsibilities:

Team Leadership and Development

Conduct regular 1:1s to provide feedback, address challenges, and support team growth.

Review calls, texts, and email follow-ups to provide actionable insights for improvement.

Assist in hiring, onboarding, and training new team members effectively.

Foster a team culture of accountability, first-class hospitality, and continuous improvement.

Operational Excellence

Oversee day-to-day operations, ensuring smooth workflows and no missed opportunities.

Track and analyze performance metrics to maintain a high win rate and low error rates.

Identify and address operational challenges promptly, working cross-functionally to implement solutions.

Sales Performance Improvement**

Coach team members to close deals effectively, driving higher win rates month over month.

Train the team on sales frameworks, techniques, and best practices.

Conduct regular call reviews to celebrate successes and identify areas for improvement.

Data-Driven Decision-Making**

Generate and maintain daily, weekly, and monthly performance reports.

Use key metrics and trends to guide decisions and align strategies with business goals.

Qualifications:

Proven experience leading and developing sales teams, preferably in inbound, call-based, B2C sales environments. (Required)

At least 5 years of experience in sales with 2+ years in a team management role. (Required)

Based in LATAM (Required)

Demonstrated ability to drive team engagement, improve performance, and achieve sales targets.

Exceptional organizational and operational management skills.

Strong analytical skills with experience using data to inform decision-making.

A customer-first mindset with a commitment to delivering exceptional service.

Why Join Us?

This role offers the opportunity to make a significant impact within a growing team. You'll have the chance to shape the future of the sales operation while supporting a team dedicated to delivering exceptional results. If you are driven by leadership, data-driven decision-making, and a commitment to excellence, we’d love to hear from you!

Full Stack Blockchain Developer

BlockBlackHole We Work Remotely13 days ago

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$75000 - $99999 usdanywhere in the worldblockchaindatafull-stack programmingfull-timenode.jsreactsql

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Overview:

As a Senior Full Stack JavaScript Developer with Blockchain Experience, you will play a crucial role in developing cutting-edge blockchain-powered applications and solutions for our clients. You will be responsible for leading the development of both client-side and server-side functionalities, ensuring seamless integration and a delightful user experience across the full stack.

Key Responsibilities:

Design and implement user interfaces and server-side logic that interact with the backend systems.

Collaborate with backend developers to integrate front-end and back-end systems, ensuring smooth data flow and functionality.

Optimize web applications for performance and scalability, leveraging your expertise in modern JavaScript frameworks and tools.

Write comprehensive tests and documentation for both client-side and server-side code, ensuring maintainability and reliability.

Participate in code reviews and provide constructive feedback to team members, contributing to the overall quality and development process.

Stay up-to-date with the latest trends and technologies in the blockchain and JavaScript ecosystems, and proactively share your knowledge with the team.

Key Requirements:

5 years of professional software development experience

2 years of experience in the EVM ecosystem

1-2 years of professional Rust experience and solidity experience

3-4 years of professional TypeScript experience and Typescript libraries (Reactjs, Nextjs, Nodejs, Express.js)

3-4 years of professional experiences about the SQL database (MySQL, PostgreSQL)

Familiarity with Rust and Typescript Ethereum libraries (ethers, alloy, foundry, subgraph)

Entrepreneurial, self-motivated, and driven

Strong work ethic and team player

Benefits:

Competitive salary range of $75,000 to $85,000 USD annually, depending on experience and qualifications.

Comprehensive benefits program, including health insurance, retirement plans, and paid time off.

Flexible and remote work environment, allowing you to maintain a healthy work-life balance.

Opportunity to work at the intersection of blockchain and cutting-edge technologies, shaping the future of decentralized applications.

Professional development and growth opportunities, including access to industry events and conferences.

Be part of a dynamic and innovative team that is passionate about blockchain and its transformative potential.

If you meet the qualifications and are excited about the prospect of joining our team, we encourage you to apply. Together, let's push the boundaries of what's possible in the blockchain space and create innovative solutions that will redefine the way businesses operate.

EMEA Sales Lead

Sardine cryptocurrencyjobs.co13 days ago

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full-timenon-techremote - uksales manager

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Digital Artist Relations Intern

Render Foundation cryptocurrencyjobs.co13 days ago

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customer successentry-levelinternshipnon-techremote

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Digital Content Evaluation Specialist – English (USA)

Welocalize NoDesk14 days ago

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Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, erse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients’ Data at Welo Data.

Job Reference: #LI-JG1

Position Overview:

Join our team as a freelance Content Evaluation Specialist, helping improve digital content discovery across various platforms. This flexible remote position is ideal for detail-oriented iniduals, including students, who can consistently evaluate content quality and relevance.

Key Details:

Duration: Ongoing

Location: Fully remote work in the target country

Schedule: Flexible. Average of 4 hours per day

Employment Type: Freelance/Independent Contract

This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.

Comprehensive learning provided

Opportunity to work across multiple content types

Payment: Paid per task. If tasks are completed on time, the average hourly pay is 11 USD.

Start date: As soon as possible

Requirements:

Language Proficiency

Reads fluently in English and in their native language with strong comprehension.

Writes clear, factual explanations both in English and in their native language.

Uses correct grammar in basic communication.

Core Cognitive Traits

Strong analytical and pattern recognition abilities.

Maintains consistent judgment while adapting to context.

Effectively manages time and sustains quality.

Key Personal Characteristics

Self-aware and reflective about decisions.

Balances attention to detail with efficiency.

Demonstrates independent thinking while following guidelines.

Knowledge Foundation

Broad cultural literacy and media awareness across generations and demographics.

Understanding of digital content ecosystems and distribution channels.

Experience with erse content types and formats.

Knowledge of major streaming and entertainment platforms.

Understanding of music consumption and discovery platforms.

Familiarity with social media landscapes and user behaviors.

Awareness of digital gaming ecosystems and communities.

Understanding of content creator ecosystems and influencer dynamics.

Familiarity with emerging media formats and technologies.

Understanding of online community dynamics and trends.

Awareness of cross-platform content distribution patterns.

Understanding of viral content patterns and digital culture.

Content Types & Examples

Applications

Mobile apps (productivity, social, utilities).

Desktop software (creative tools, professional applications).

Smart TV app functionalities.

AI assistant responses review.

Media & Entertainment

Music (streaming, radio, music videos).

Video (movies, TV shows, short-form content).

Books (e-books, audiobooks, digital magazines).

Podcasts (educational, entertainment, news).

Digital Services

Streaming platforms (video, music, live content).

Educational content (courses, tutorials, guides).

News and information services.

Social media content formats.

Natural Tendencies

Questions assumptions and considers alternatives.

Switches easily between different frameworks.

Maintains sustainable pace and quality.

Learning Style

Quickly absorbs and applies new concepts.

Learns from feedback and self-reflection.

Adapts approaches based on context.

Takes initiative to understand unclear concepts.

Independently researches solutions to challenges.

Maintains consistent self-directed learning efforts.

Proactively reviews and practices guidelines.

Shows persistence in mastering complex tasks.

Communication Style

Documents decisions clearly and systematically.

Provides specific, concrete examples.

Balances thoroughness with conciseness.

Why Join Us?

Flexible work schedule (perfect for students)

Regular freelance income

Work-from-home convenience

Professional skill development

Exposure to the latest digital trends

Supportive learning environment

Application process:

Take a language proficiency and a cultural assessment in the target language

You will undergo a learning program to prepare for the final Client Exam - (2,5 hours approximately)

Take the final Client Exam (you will have 3 attempts) - (2 hours approximately)

If pass, you will be part of the project!

To Apply:

Submit your resume and a brief statement explaining why you would be a good fit for this role. Include any relevant experience with content evaluation, research, or analysis.

We encourage applications from students and iniduals looking to develop professional evaluation skills while maintaining a flexible schedule.

Compliance Manager

Ethena Labs cryptocurrencyjobs.co14 days ago

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amlcompliancefull-timekyclegalnon-techremote

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Who We Are:

Ethena Labs is building the first crypto-based reward-accruing synthetic dollar protocol. Arthur Hayes is a founding advisor and the team has deep experience across traditional finance and crypto engineering from firms such as Cerberus, Wintermute, Flow Traders, Deribit, Paradigm, GMX, Zircuit, Chainlink and Kaiko. We are backed by every major exchange and trading entities in the space.

What we are Doing:

We are building two interlinked products: a crypto-native synthetic dollar (USDe) and an Internet Bond (sUSDe) accruing rewards via a delta-neutral derivatives portfolio.

We believe creating a synthetic dollar which is not reliant on existing banking infrastructure is the single most important problem to solve and the largest opportunity in crypto today.

USDe will form the first part of a broader ecosystem of products we are building including fixed and floating rate Internet bonds and composable repo markets.

Join us!

We are looking for a Compliance Manager to join us on this exciting journey!

The Role

The Compliance Manager will be a key team member reporting to Ethena’s General Counsel supporting both the Operations and Legal teams. This role will be critical to Ethena’s compliance obligations to our key strategic partners in regulated markets, as well as our own regulatory licences and general internal risk processes and procedures. You’ll be responsible for onboarding processes as well as transaction monitoring and investigation processes, and you will develop & enhancing them as we scale. The Compliance Manager will be a process oriented professional who takes ownership of the day to day compliance operations at Ethena and demonstrates the awareness needed to ensure Ethena’s compliance with relevant standards.

What You’ll Do

Support the Legal & Operations teams, driving improvements in a variety of operational processes, particularly in compliance.

Design and implement streamlined processes for onboarding users, along with ongoing compliance policies that are both efficient and comprehensive.

Work with teams across disciplines to develop and implement internal policies and processes required for compliance with licensing requirements (e.g., MiCA) in conjunction with existing, dedicated compliance teams.

Drive external compliance requests, such as onboarding and KYB requirements from partners, as well as implement and lead compliance checks / vendor due diligence on potential partners. Monitor third-party relationships for compliance risks as they may emerge.

Work with external service providers to conduct relevant diligence and analyses to determine whether gaps in certain compliance initiatives exist, and design/implement strategies to mitigate.

Inform and support the rest of the company (e.g. marketing and product teams) to ensure consistency and compliance with applicable laws, and regulations across our products, marketing, policies and practices.

Keep up to date with relevant compliance standards and regulations across key jurisdictions we work in, using this knowledge to inform your work.

What We’re Looking For

In-depth understanding of financial regulations, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CFT), Know Your Customer (KYC), and data privacy laws.

Familiarity with the regulatory landscape for digital assets, cryptocurrencies, and stablecoins at local, national, and international levels (e.g., FATF guidelines, EU MiCA, SEC regulations, etc.).

Experience in conducting risk assessments and implementing effective internal controls to prevent and detect potential violations.

Expertise in creating, implementing, and overseeing robust AML/CFT compliance programs.

Knowledge of conducting internal audits, identifying compliance gaps, and taking corrective actions.

$120,000 - $150,000 a year

Why Ethena Labs?

Join a forward-thinking, crypto-native company with a mission to revolutionize decentralized finance.

Work alongside a passionate and innovative team that values collaboration and creativity.

Enjoy a flexible, remote-friendly work environment with opportunities for growth and learning.

If you subscribe to the mission of separating the dollar from the state, then we want to hear from you!

We look forward to receiving your application and will be in touch after having a chance to review.

In the meantime, here are some links to more information about Ethena Labs to help you check us out:

Website

Twitter

Ecosystem Development Lead

OpenZeppelin cryptocurrencyjobs.co14 days ago

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business developmentfull-timenon-techremoteweb3

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Founder's Associate

Argent cryptocurrencyjobs.co14 days ago

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full-timenon-techremote - europe

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Ondo Finance cryptocurrencyjobs.co14 days ago

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StarkWare cryptocurrencyjobs.co14 days ago

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HR Specialist

Chorus One cryptocurrencyjobs.co15 days ago

Apply Now15 days ago

full-timehrnon-techpeople operationsremote

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About Us

Chorus One is at the forefront of Proof-of-Stake networks and decentralized protocols, helping secure billions in assets for tens of thousands of customers and institutions worldwide.

Our mission? To drive freedom and innovation through cutting-edge decentralized technologies.

We’re a global powerhouse of 75+ talented iniduals from 25+ countries, united by a shared passion for excellence, radical transparency, and continuous growth. But it’s not just about results—we believe in treating each other with kindness and generosity while tackling some of the industry’s most exciting challenges.

If you’re ready to make an impact in a collaborative, high-energy team redefining the future of blockchain infrastructure, we want to hear from you!

Role Overview:

As an HR Generalist at Chorus One, you will play a pivotal role in managing and supporting various HR areas, ensuring the smooth operation of employee lifecycle processes, from onboarding to offboarding. You will contribute to building a transparent and positive work culture by supporting both employees and the People team in key administrative tasks, employee engagement activities, and transparent communication. If you are highly organized, proactive, and thrive in a remote-first environment, this role is for you.

Key Responsibilities

Support our hiring teams finding amazing talent

Conduct screening interviews with candidates and track and maintain the inbound pipeline for 1-2 roles.

Collaborate closely with Hiring Managers throughout the candidate journey.

Employee Lifecycle Management

Oversee the full employee lifecycle, from onboarding to offboarding.

Manage the onboarding process for new hires, including preparing contracts, setting up employee profiles in HRIS (e.g., Hibob), and scheduling check-ins.

Coordinate with new joiners to have everything set up for the first day.

Support the offboarding process, ensuring all necessary tasks are completed and feedback is gathered.

Compensation & Benefits

Assist in the administration of salary adjustments, stock option allocations, and performance reviews.

Support the annual salary survey and help prepare salary letters for team members.

Manage various team member benefits and assist with maternity/paternity leaves and other special benefits.

Administer Ledgy for stock option updates, including new hire allocations, refreshers, and terminations.

Employee Relations & Engagement

Maintain open lines of communication with employees to ensure they feel supported throughout their lifecycle at Chorus One.

Assist in managing employee feedback surveys (e.g., 90-day check-ins) and ensure that feedback is acted upon.

Help drive employee engagement initiatives and foster a collaborative and inclusive work environment.

Collaborate with the People team on bi-annual retreats and performance management cycles.

Transparency & Process Improvement

Ensure transparency in HR processes, including performance feedback, salary adjustments, and stock options.

Support the development and improvement of HR processes to enhance employee satisfaction and engagement.

Ensure that all HR data and processes are maintained in an accurate and transparent manner.

Job requirements

Skills & Qualifications

4+ years of experience in HR or People Operations, preferably in a remote, global organization.

Strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Proficient with HRIS, ATS systems (e.g., Hibob, Recruitee), and Google Workspace.

Knowledge of HR processes such as onboarding, offboarding, performance management, and compensation.

Experience with remote work and supporting a distributed team is a plus.

Strong communication skills and ability to work independently and as part of a cross-functional team.

Fluent in English

CET (-2/+2 hrs) timezone preferred

What We Offer:

🌱 Growth & Learning

We’re committed to your development! Benefit from an annual 3,000 CHF learning budget that goes beyond just conferences—supporting your physical, emotional, and mental well-being too. Attend up to two conferences a year to e deeper into the Web3 space and connect with the community. Plus, jumpstart your crypto journey with our $1,000 Crypto Starter Kit to explore and engage with cryptocurrencies hands-on.

🤝 Collaborative Culture

Collaboration is woven into our DNA. We thrive in multiplayer settings, ensuring every voice contributes to our mission. Connect across teams through our buddy programs, regular virtual coffee chats, and biannual retreats, which offer unparalleled opportunities to build stronger relationships while tackling some of the industry’s most exciting challenges.

✈️ Retreats in Iconic Destinations

Twice a year, we bring the entire team together for all-expenses-paid retreats in inspiring locations. Past retreats have taken us to** Kenya, the USA, South Korea, Switzerland, Spain, Turkey, Thailand and Dubai.** Our next stop? Kyoto, Japan! These retreats are designed to recharge, connect, and spark innovation.

🏡 Work From Anywhere

Embrace remote flexibility that empowers you to work from anywhere in the world. Prefer a coworking space? We’ve got you covered with a 500 CHF/month coworking budget. And for those growing their families, enjoy paid parental leave to ensure your personal and professional lives align seamlessly.

🗣️ Radical Transparency

We practice radical candor, fostering an environment of open, honest feedback that helps us grow inidually and as a team. Expect a culture where learning from each other is not just encouraged—it’s celebrated.

💸 Compensation & Equity

We offer a competitive fixed salary in your preferred local currency or stable coins, complemented by stock options, giving you a stake in the exciting future we’re building together.

💼 Employment

We offer flexibility to suit your inidual needs. With the ability to provide local employment in over 150 countries, you’ll have access to local benefits tailored to your region. Prefer contractor status instead? That’s an option too. During the offer, we work with you to determine the best arrangement, ensuring your experience aligns with your personal and professional preferences.

✨ Curious to see what life at Chorus One is really like? Check out these videos for a behind-the-scenes look:

Culture at Chorus One

Lead Engineer (Full-Stack)

Fixa We Work Remotely15 days ago

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androidanywhere in the worldapi integrationdevopsfull-stack programmingfull-timeios

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Role Overview:**

We have made the decision to redevelop our SaaS platform from scratch. As the Lead Engineer, you will take ownership for this project, leading the development of the backend API, web application, mobile application, USSD Application and infrastructure setup.

You will collaborate closely with a dedicated UI/UX designer, CTO and technical advisors to build a scalable, secure, and robust platform.

This is a full-scope development role, encompassing everything from backend architecture to frontend implementation.

While you will work alone initially to ensure rapid development of the MVP, you will get the opportunity to hire and manage a development team after a few months.

Key Responsibilities

Backend Development:

Design and develop a scalable REST API using one of the following frameworks: Laravel (PHP), FastAPI (Python), or Node.js (Express.js or NestJS).

Implement core modules, including user management, worker onboarding, attendance tracking, payroll processing, and communication tools.

Ensure the API supports multiple clients, including a Web App, Mobile Apps, and a USSD interface

Frontend Development:

Build a responsive web application using React or Vue.js.

Collaborate with the UI/UX designer to implement user-friendly interfaces for customer-facing and admin applications.

Infrastructure and DevOps:

Deploy applications on GCP, AWS, or Azure.

Set up CI/CD pipelines using GitHub Actions.

Collaboration:

Work closely with stakeholders to understand project requirements and translate them into technical specifications.

Lead code reviews and ensure adherence to best practices for code quality and security.

Required Qualifications

At least 7 year of professional experience in developing full-stack applications.

Expertise in at least one backend framework: Laravel, FastAPI, or Node.js.

Proficiency in frontend technologies such as React or Vue.js.

Familiarity with SQL databases (e.g., PostgreSQL, MySQL) and API design.

Excellent problem-solving skills and attention to detail.

Strong communication skills and the ability to work collaboratively in a remote environment.

Preferred Skills

Experience building HR/Payroll Platforms

Experience building Payment Platforms

Experience with USSD application development.

Experience with DevOps and cloud infrastructure.

Knowledge of biometric or IoT integrations.

Familiarity with mobile app development (iOS and Android).

Prior experience in building platforms for erse and underserved demographics.

Why Join Us?

Opportunity to lead the development of a transformative platform with significant social impact.

Work with a passionate team committed to innovation and excellence.

Competitive compensation and flexible work arrangements.

**How to Apply:

Interested candidates are encouraged to submit their resume and a brief cover letter detailing their relevant experience and why they are the perfect fit for this role to [email protected].

Please include links to your GitHub, Portfolio, or any relevant projects.

Join us in building a platform that empowers businesses and workers across Africa!