Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen fast 100 weitere EU-Freelancer (m/w/d) um uns im Inbound-Kundenservice für einen Auftraggeber aus dem Segment Telekommunikation (Mobilfunk) zu unterstützen.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über erste Erfahrungen im Kundenservice,
• Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

📍Location - Remote with one day per quarter travel to our London or Sheffield office - whichever is closest. (Travel paid by us)

⏲ Working hours - 40 hours per week (Monday-Friday, 9am-6pm with very occasional Saturday working)

💰  Salary - £25,500 (OTE of £27,500) 

📅 Start Date - Tuesday 5th August (this is not negotiable - sorry!)

nb. Contact Centre experience is essential for this role.

Our mission:

• Two in five people in the UK rent their homes. Goodlord's mission? To provide them with the best renting experience in the world 🌎

• We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution 🏠

• Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350 Goodlordians supporting the mission! 💚

The Opportunity:

• Pro actively working to progress referencing applications ensuring reports are generated for our customers in line with our KPI measurements

• Helping tenants to get their dream home through meeting and exceeding targets.

• Professionally supporting our customers with high levels of accuracy (this is super important) with great care and diligence via phone, live chat and email.

What we need from you:

• Previous experience working in a highly targeted and fast-moving contact centre - sadly if you do not have this experience sadly we will not be able to move forward with your application

• Customer centric mindset allowing you to quickly identify and understand the needs of our different customers

• Have great attention to detail and can easily identify inconsistencies

It would also be great if:

• You have previous experience in conducting credit or ID checks or working within the lettings industry

• you’re super organised and have proven your ability to prioritise effectively

What's in it for you:

• 🚀 Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!

• 💕 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

• 🌴 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

• 🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

• 🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

What’s next?

If you’re ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)!

A full job spec is available on request

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

Regrettably we are not able to provide sponsorship for this role.

No agencies please - we have tried and trusted partners we would turn to should we require support.

Who are we? 

Panaya is a leading provider of ERP and CRM Change Intelligence and Smart Testing solutions. Our SaaS platform empowers enterprises to accelerate change implementation while minimizing the time, cost, and risk across business applications like SAP®, Oracle® EBS, and Salesforce.com. 

Powered by cutting-edge data aggregation, machine learning and AI-driven Smart Testing, Panaya provides deep insights and automation that enable organizations to identify dependencies, accelerate testing, and ensure business continuity. With Panaya, companies gain the confidence to evolve and innovate rapidly. 

Recognized by DUN’s 100 as one of Israel’s top Hi-Tech companies to work for in 2024, Panaya has also been honored by Gartner and Forrester for its market leadership and innovation.  

What Will You Do? 

As a Regional Sales Manager, you are responsible for developing new business in the region to support new and expansion revenue growth. You work towards an allocated new business sales revenue target within your territory, reporting to the VP sales of EMEA. 

Key Responsibilities: 

• Win new logos and strategic expansion sales revenue, in line with targets  

• Create a market development strategy and execute on it 

• Work on a defined customer list and coordinate the sales activities there 

• Build and leverage regional channel partners (i.e. resellers, SI's, ISV's, technology partners, and alliances) to scale the efforts and overachieve on set goals 

• Act as primary and overall manager of all the activities with the customer 

• Identify and cover all organizations that fall into your designated account list focusing on building a strong pipeline and closing opportunities according to quarterly and annual targets 

• Build and execute on a full enterprise account plan that outlines the strategy to maximize the total account revenue 

• Promote and sell the entire appropriate Panaya portfolio to the different customer stakeholders 

• Re-engage with former customers and create new revenue from existing strategic customers by up-and cross-selling 

• Generate, qualify and follow up on leads and turn into opportunities  

• Work with presales, marketing, and other Lines of Business (LOBs) to maximize the return from the assigned set of accounts 

• At least 5 years of experience in direct sales to large enterprise customers, with a proven, successful track record of generating revenue and closing business.  

• At least 5 years of experience in sales of complex software solutions, preferably SaaS  

• At least 5 years of experience in sales within the French market. 

• Native French speaker 

• Extensive experience in leveraging partnerships (SIs, alliances, ISVs) to win business and scale it multiple times  

• SAP/Oracle/ Testing experience/knowledge  

• Comfortable working in a fast-paced environment 

• Self-starter, fast learner, and thirsty for knowledge and information 

• Ambitious and hungry to win new business, overachieve on quota and earn a great bonus 

• Ability to organize and prioritize assigned tasks. 

• Excellent skills in multiple-opportunity management 

• Willing to travel on a frequent basis 

• Team player 

• Working on a home office mode 

• Based in Paris, France 

Please send your resume in English

Position - HubSpot to Microsoft Dynamics CRM Migration Specialist

Very Good communication skills are required as end client is from US

Relevant experience of minimum 3 years is mandatory in CRM Data migration projects

SHIFT 6:30 pm to 3:30 am IST

HubSpot to Microsoft Dynamics CRM Migration Specialist is required

Mandatory Certifications:

1. Microsoft Certified: Dynamics 365 Fundamentals

2. Microsoft Certified: Power Platform Fundamentals

Strong knowledge of HubSpot CRM and Microsoft Dynamics 365 CRM architecture.

Expertise in ETL processes and tools (Kingsway Soft, Azure Data Factory, Talend.

Hands-on experience in configuring Microsoft Dynamics CRM workflows, automation, and security settings.

SQL queries and PowerShell scripts.

Understanding of data compliance and governance (GDPR, HIPAA, SOC 2)

Develop and execute a migration strategy, including data extraction, transformation, and loading (ETL).

Minimum contract duration is 3 months with higher chances of extension.

Interested candidates please send your resume to [email protected]

We anticipate the application window for this opening will close on - 29 Jul 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals.  This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.

This inidual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.

Responsibilities may include the following and other duties may be assigned.

Field Inventory Management 

• Daily engagement with multiple internal and external business partners to coordinate inventory strategies.
• Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.  
• Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.
• Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.
• Mobilize inventory for supply constraints within the assigned district.
• Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.
• Build credibility, trust, and respect from internal and external customers.
• Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies.
• Review and analyze data and proactively elevates issues; partners with stakeholders to drive action appropriately.
• Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives.
• Communicate and facilitate the execution of inventory management initiatives with sales teams.

Account Consignment Inventory Management 

• Proactively monitor and maintain inventory levels at customer accounts.
• Conduct cycle counts of inventory at customer accounts as needed.
• Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.
• Assist with resolving discrepant inventory levels at customer accounts.
• Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.
• Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders.
• Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).

Other Job Duties

• Provide regular on-call support for evenings and weekends when critical business needs arise. 
• Remote position that travels locally regularly including additional overnight or occasional flight travel.
• Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality.
• Stay current on internal training requirements and product knowledge.
• Proactively propose ideas for process improvement and takes action to drive completion.
• Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable.
• Able to work flexible schedule as business needs dictate.

Additional Information

• This position will support the Birmingham, Alabama territory. The ideal candidate would reside near Birmingham, Alabama to successfully support this district.
• This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel within the Birmingham district when required (25-50%)
• Must have valid driver’s license with clean record and subject to regular driver’s license review for compliance purposes.

Must Have: Minimum Requirements

• Bachelor’s degree required
• Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Nice to Have

• High aptitude for problem solving and troubleshooting.
• Excellent communication, interpersonal and customer service skills
• Experience with inventory management within supply chain or distribution environment
• Self-motivated; can work with minimal supervision remotely traveling to key customers. 
• Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.
• Systems knowledge:  Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar
• Ability to travel overnight on short notice as needed.
• Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager
• Six Sigma Yellow, Green or Black Belt Certification
• APICS CPIM/CSCP Certification
• Strong analytical and problem-solving skills
• Demonstrated negotiation/influence management skills--positively resolving conflict.
• Demonstrated ability to communicate effectively and professionally (written and verbal) 
• Strong organizational and multi-tasking skills; Highly flexible to changing business needs.
• Proven ability to produce consistent, detail oriented, high-quality work.
• Ability to make sound decisions and drive action independently.
• Ability to execute logically, calmly and efficiently in a chaotic and stressful environment.
• Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps.
• Experience working in a regulated environment--ideally the medical device industry.
• Proactively drives results.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$66,400.00 - $99,600.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find herea list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

abra R&D is seeking an Embedded Linux Application Developer (C++) to join our team!

About The Role:

We are looking for a highly experienced Embedded Application Developer to lead the development of user-space applications for Linux-based embedded systems. This role involves taking features from concept to release, working independently with technical documentation, and collaborating with cross-functional teams. If you're passionate about embedded systems and enjoy solving complex challenges, this position is for you!

Key Responsibilities:

• Develop user-space applications for Linux-based embedded systems using C++11 and higher.

• Take ownership of the development lifecycle, including requirements, design, integration, and post-release troubleshooting.

• Work independently with external requirement documents and technical specifications (SPECs) provided by manufacturers.

• Perform hands-on debugging and integration on target devices, including collaboration with FPGA teams.

• Actively contribute to system architecture and ensure smooth functionality across software layers.

• Provide technical mentoring to new team members (advantage).

• 5+ years of experience in developing user-space applications for Linux-based embedded systems using C++11 or higher.

• Proven ability to independently develop features from requirements to deployment and troubleshooting.

• Strong experience with Linux OS, including hands-on debugging on target devices and integration with FPGA systems.

• Experience working with technical specifications (SPECs) from external manufacturers.

• Previous experience mentoring team members – an advantage.

This position is open to both women and men.

We are looking for an experienced Customer Support Specialist to join our team. The successful candidate will provide excellent customer service and technical support to our clients, troubleshoot customer issues, and ensure customer satisfaction.

Customer Support Specialist Duties and Responsibilities:

• Respond to customer inquiries via phone, email, and other communication channels
• Identify customer needs and provide appropriate solutions
• Maintain records of customer interactions, transactions, and comments
• Create and maintain customer accounts
• Collaborate with other departments to resolve customer issues
• Monitor customer feedback and provide recommendations for improvement

Customer Support Specialist Requirements and Qualifications:

• Bachelor’s degree in a related field or equivalent experience
• Minimum 2 years of customer service experience preferred
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Strong problem-solving and conflict-resolution skills
• Excellent time management skills and ability to multitask
• Positive and professional attitude

At Freshly Commerce we’re on a five-year mission to become the AI-powered logistics brain for commerce. Today our three Shopify apps untangle inventory, bundling, and fulfilment for brands like Sennheiser, YAMAHA, and Stanley Drinkware; tomorrow we’ll deliver intelligent automation that feels like an on-staff ops team so merchants can focus on the vision, not the busy-work.

We're a small but mighty team of 6 core members (2 support specialists), supporting over 20,000 businesses globally. Bootstrapped and profitable, we're scrappy in our approach to learn and adapt quickly, yet we take great care in the work we deliver.

If this sounds like the kind of place you'd like to work, we'd love to hear from you!

About this role

In this role, you'll have significant ownership of your work, make impactful decisions daily, and report directly to the founders. This is a full-time remote position open to candidates in all timezones.

Support is the foundation of everything we do. Our apps have consistently maintained high ratings on the Shopify App Store because our support team genuinely cares about helping merchants succeed. As one of our early support hires, you’ll get to know our products inside and out and become a go-to expert on how things work under the hood.

You’ll be joining a small but growing support team, where we all wear many hats. You’ll need strong troubleshooting instincts, a curious mind, and a willingness to get into the weeds. You should feel comfortable making judgment calls on UX or product questions, and know when something needs to be escalated.

There’s plenty of room to grow with us, including the opportunity to step into a leadership role. 

What we’re looking for:

• Someone who’s comfortable ing into technical issues and can confidently support merchants over email and through clear, helpful video recordings.
• A strong track record in customer-facing roles, with a focus on delivering thoughtful, efficient support. You listen closely, ask the right questions, and know how to turn a frustrating situation into a positive experience.
• Good judgment around what needs to be escalated and what doesn’t. You’ll know when to loop in teammates and how to make that handoff seamless for the merchant.
• An eye for patterns and the ability to turn merchant feedback into actionable insights for our product and engineering teams.
• The ability to prioritize effectively. You can assess what’s urgent, what’s important, and what can wait, especially when everything feels like it needs attention.
• Comfort with change. You stay calm when the product evolves and enjoy picking up new knowledge as you go.
• A team-first mindset. You jump in to support others, document what you’ve learned, and share what’s working so we can all move faster together.
• Strong communication skills, especially in writing. You know how to keep things clear, friendly, and easy to follow, whether you’re talking to a merchant or a teammate.
• Natural troubleshooting instincts. You enjoy working on tricky issues and figuring out what’s actually going on, not just treating the symptoms.
• Great attention to detail. You care about getting the small things right, because they add up to a better experience.
• A curious mind. You’re always learning, always testing, always a few steps ahead.
• The ability to explain complex ideas in a simple way, especially for merchants who aren’t technical.

Bonus experience:

• Previous experience in technical support at a SaaS or tech company
• Familiarity with HelpScout or other ticketing systems
• Hands-on knowledge of front-end development (HTML, CSS, browser dev tools)
• Working understanding of REST APIs and common data formats like JSON or XML
• Comfort with debugging using Chrome DevTools, especially for browser or front-end issues
• Knowledge of how HTTP and DNS work at a basic level
• Experience reading API documentation and troubleshooting third-party integrations or custom app setups
• Some exposure to GraphQL APIs
• Shopify theme development and Liquid: Knowing how themes interact with app blocks, line item properties, and cart/checkout logic helps when diagnosing visual or UX issues on merchant stores.
• Understanding of Shopify’s admin and storefront APIs: Familiarity with how Shopify’s APIs behave (especially in headless or custom setups) can be useful when troubleshooting sync issues, metafields, or app-triggered updates.

Beyond technical expertise, success in this role means embodying these three core values:

1. Resourcefulness: You are relentlessly resourceful, always finding a way to achieve the highest standards of quality. You know where to look and whom to consult when faced with challenges, understanding that we always support each other.
2. Ownership: You take complete ownership and pride in your work. This means deeply understanding our merchants' problems and how new features or updates affect them.
3. Communication: You’re clear, thoughtful, and intentional in how you communicate with both merchants and teammates. You surface issues early, share relevant context, and keep things moving without needing constant follow-up. Since we work remotely and mostly async, clear communication helps us stay aligned.

Async by default

If you’ve ever ended a day of back-to-back meetings wondering when you were supposed to get any actual work done—we get it. We’ve been there. That’s why we’ve built a culture that protects time, encourages focus, and trusts you to do great work without constant check-ins.

We meet once a week for 30 minutes on Mondays. The rest of the time, we default to async: clear Slack threads, thoughtful Looms, and shared documents. 

Perks & compensation

• Competitive salary + annual pay increases
• $1,000 annual workspace stipend for laptop, headphones, or that standing desk you’ve been eyeing.
• AI tooling on us – full access to Cursor, Claude, ChatGPT, Gemini (and whatever else you need) for research and coding. 
• Flexible hours – work when you’re most productive; we just ask for ~4 hours of overlap with Eastern Time (9 am to 5 pm EST).
• Flexible vacation policy – take the time you need, no arbitrary caps.

Our interview process

1. Application & short demo video: Submit your application plus the two-minute recorded screen-share. Both founders watch every submission, so take the chance to show how you think, not just what you click.
2. Conversation with the co-founders (30 min): Meet Lichen (CEO) and Basil (CTO). We’ll talk about projects you’ve worked on, how you approach support and problem-solving, and what kind of work energizes you.
3. Paid take-home assignment: We’ll send you a real-life merchant scenario to work through and pay you $100 USD for your time. 
4. Reference chats: We’ll speak with two people you’ve worked with to understand your collaboration style and strengths.
5. Offer: If it’s a match, we move quickly, answer any final questions, and welcome you to the team.  

About the Role

Clipboard Health is looking for highly motivated, customer-focused iniduals to join our team as B2B Support Specialists (HCF Agents). This is not a traditional call center role—you will be the frontline account manager for our most valuable business clients: healthcare facilities (HCFs). Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers.

We don’t measure success by any 1-2 metric scores alone—we care about whether you truly solve problems and help our business customers succeed.

What You’ll Do

✅ Own and resolve customer issues end-to-end – Act as the primary support contact for healthcare facilities, handling phone calls and emails with urgency and precision.

**

🚀 Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.

Who Can Apply?

📌 Experience Level: Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.

Why Join Clipboard Health?

✅ 100% Remote – Always. Work from anywhere in the world.

📌 Next Steps After Application:

• The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection—these assess your ability to handle real client situations.
• If you pass the initial screening, you will receive an email with case study instructions within 2-3 days.
• Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered.

**

To succeed in this role, you must have:

**Ready to Make an Impact? Apply Now! 🚀

If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we’d love to hear from you!

Loom is hiring a remote Customer Success Manager, Onboarding. This is a full-time position that can be done remotely anywhere in AMER.

Loom - Free screen & video recording software.

Sourcegraph is hiring a remote Customer Success Manager, Enterprise - East - [IC3]. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Sourcegraph - Advanced code search.

Webflow is hiring a remote Technical Support Specialist, EMEA (French or German Speaking). This is a full-time position that can be done remotely anywhere in Ireland.

Webflow - Responsive web design tool, CMS, and hosting platform.

Acquia is hiring a remote Optimize Customer Success Manager. This is a full-time position that can be done remotely anywhere in Australia.

Acquia - The open digital experience platform for Drupal.

Xapo Bank is looking to hire a Customer Success Advisor to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Boulevard is hiring a remote Onboarding Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Boulevard - Software for self-care.

CoinTracker is looking to hire a Customer Success to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Chainalysis is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

1Password is hiring a remote Customer Success Manager, SMB (German). This is a full-time position that can be done remotely anywhere in the United Kingdom.

1Password - The world's most-loved password manager.

Maze is hiring a remote Strategic Customer Success Manager - EMEA. This is a full-time position that can be done remotely anywhere in United Kingdom or Portugal.

Maze - Empowering anyone to test and learn rapidly.

Deel is hiring a remote Customer Success Manager | Korean Speaking. This is a full-time position that can be done remotely anywhere in APAC, South Korea, Australia or Singapore.

Deel - Payroll and Compliance for International Teams.

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Imagine waking up each day excited for work, knowing your words and support help shape the futures of learners across the globe. If you’re a passionate communicator who thrives in both structured systems and creative writing, then we have an exhilarating opportunity for you at the IxDF (Interaction Design Foundation)!

We’re now looking for an Admin and Support Specialist who’s also ready to grow: someone who will start by supporting our members through written communication and internal operations, and who will gradually step into the world of content and course creation.

Join us, and you won’t just be changing jobs—you’ll be elevating your career on a global scale. At IxDF, we’re not just a company; we’re a movement dedicated to making high-quality design education accessible to everyone, everywhere.

With team members and learners from over 100 countries, your role at IxDF will have a worldwide impact. From engaging with erse cultures to contributing to a platform that reaches millions, your daily activities will be anything but ordinary.

Your place in the IxDF Universe

• Correspond daily with members and prospective learners across multiple channels—email, chat, and social media—providing quick, accurate responses to their questions. You’ll troubleshoot issues, offer guidance, and ensure a seamless user experience.

• Collaborate with our Editorial Team on a variety of writing and editorial ad-hoc projects.

• Maintain and improve documentation by ensuring that our knowledge resources are up-to-date, easy to access, and provide value to both our internal teams and learners. Your work will directly contribute to helping others succeed.

• Shape internal processes that directly impact engagement and key performance indicators (KPIs). You’ll analyze workflows and recommend improvements to help us provide even better services for our members.

• Update our internal knowledge base and contribute to department-wide initiatives focused on knowledge sharing. You’ll ensure that important insights and best practices are easily available to all, driving continuous improvement.

• Communicate and collaborate effectively with other teams to relay customer needs and insights. By sharing valuable feedback, you’ll help us maximize retention, improve member satisfaction, and drive growth.

• Embody our values as you are often the first point of contact for our community. You’ll play a key role in welcoming and supporting members, helping our foundation grow and strengthen through meaningful interactions.

• Take full accountability for your tasks, managing your responsibilities with independence and self-discipline. You’ll consistently deliver high-quality results, meet deadlines, and maintain focus while balancing multiple priorities with minimal supervision.

• In time, we’ll help you upskill so you can help create world-class educational materials—in the form of highly engaging articles, design templates, portfolio exercises, videos, and much more. This will allow you to participate in the editorial processes behind creating courses for tens of thousands of learners worldwide.

Do You Share the Vision of IxDF?

People don’t just buy our courses; they invest in a better version of themselves. That’s why every sentence we write, from a support message to a course description, must do more than just inform. It must reflect what we believe in as a brand, and speak to the heart of our learners.

• Show the dream outcome: Help people imagine a future of creative, meaningful work, freedom, fulfillment, flexibility, and impact through great design.

• Strengthen belief in success: Build confidence through real stories and practical examples. People should feel, “If they did it, I can too.”

• Overcome barriers: Write in a way that’s simple, human, and motivating. No jargon. No overwhelm.

Your writing won’t just explain, it will inspire, energize, and support. Whether it’s a member support email, a help article, or a piece of educational content, your words will give our members clarity and confidence in our IxDF brand.

About You

• You’re an expert wordsmith with an eagle eye for the tiniest details and a keen ear for flow.

• You are fluent in written and spoken English with great writing skills, perfect grammar and an appreciation for the power of tone, brevity and microscopy.

• You thrive in a fast-paced environment where you handle ad-hoc projects of varying complexities with ease and enthusiasm.

• Attention to detail and thoroughness come naturally to you. You enjoy ensuring that every task is completed with care and precision.

• You relish solving problems—especially the ones that haven't even been noticed yet. Meeting specific needs of different people brings you satisfaction, and you enjoy proactively addressing challenges before they arise.

• You take full ownership of tasks, knowing what it means to see something through to completion and deliver high-quality results.

• Resilience is one of your strengths, and when things go off-track, you bounce back quickly, offering valuable solutions to move forward.

• You are highly self-disciplined, thriving in a flat hierarchy where you enjoy the freedom and minimal supervision that comes with it.

• You are located within a time zone from Europe (UTC+0) to East Asia (UTC+8), making it easy to collaborate with our global team.

Bonus Points

• You have a genuine curiosity about user experience (UX) design and are interested in how it can improve the quality of life for people around the world.

• You have your own blog or a social media page where you create and share articles or other forms of original content.

• You love making complex concepts accessible, and you enjoy teaching or explaining ideas in a way that’s engaging and easy to understand.

• You have an exceptional talent for creating structure, and you take pride in organizing processes and tasks in a way that’s efficient and clear.

What We Can Offer

• A highly valued role: Many organizations undervalue admin and support employees, but at IxDF, you’ll be joining one of our most valued and cherished teams. Your contributions will be recognized as essential to our success.

• Opportunities for growth and impact: At IxDF, you’ll have room to grow professionally while making a real difference. You’ll contribute to projects that directly impact our global community, adding value to the educational experience of thousands of learners.

• A Global, Purpose-Driven Team – Work alongside passionate professionals from all over the world, united by a common mission.

• Engagement with a Thriving Global Community – You’ll have the opportunity to support and interact with our local groups, educational partners, and community initiatives. Whether it’s helping organize IxDF Local Groups, facilitating partnerships with educational institutions, or engaging with our vibrant design community, your work will contribute to a stronger, more connected global network of UX professionals and learners.

• A full-time position, within a fully remote organization. Daily video-based collaboration with your colleagues from elsewhere on the planet, and you’ll get to meet up on team trips every year.

• A work culture with no fluffy titles, political agendas and corporate drama. Your colleagues value your warm character, your strong work ethic, and the results you deliver. Junior or senior, if you embody old-school virtues of always striving to deliver results, learn and become better every day, you'll thrive at the IxDF.

• A daily mission to help impact, empower, and enrich the lives of millions of people by creating affordable high-end design education for everyone across the planet. It’ll be yours too.

• A company where the distance between idea and execution is minimal. We’re a highly agile organization with zero bureaucracy or corporate politics – and with exceptional order and efficiency.

• A company culture where passion meets high performance and excellence. To help us improve the world (and yourself in the process), you’ll need grit, strong work ethic, long-term thinking, and self-discipline.

• We thrive because we have a hands-on attitude and a bias towards action as opposed to fluff-filled, unrealistic strategies. You’ll need crisp execution skills yourself and the ability to impress your colleagues with concrete results, just like they’ll impress you.

How to Learn More and Apply  

To submit your application as well as learn more about our Work Culture and Values, please visit https://www.interaction-design.org/about/careers 

Please apply as soon as you can—we’re firm believers of “the sooner, the better” and we’re looking forward to working with you! 

Salary and compensation

Kit is hiring a remote Customer Success Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

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Important: This is a full-time, fully focused role. We are not open to candidates splitting time with other jobs, contracts, or commitments during business hours.

About Us

We’re an established e-learning and community membership company with thousands of members. Our team is passionate about supporting our customers and streamlining operations behind the scenes—and we’re looking for a detail-obsessed professional to join us!

About the Role

As stated this is a full-time, remote position where you’ll work independently with excellence while staying closely aligned with our team’s mission. As our E-Learning & Membership Operations Specialist, you’ll play a pivotal role in customer service, course building, email marketing, and event coordination. 

Key Responsibilities

• Customer Service & Support
• Manage member inquiries, troubleshoot issues, and ensure a seamless customer experience.
• Handle WooCommerce subscription management, WordPress memberships through ActiveCampaign and Email Marketing.
• Create and send emails (promotions, event invites, replays) via ActiveCampaign and MailChimp. We send frequent campaigns and expect precise scheduling across multiple platforms and segmented lists. 
• Understand ActiveCampaign lists, custom fields, segmentation, and automations.
• Build and update LearnDash courses monthly, ensuring a polished and on-brand experience.
• Event Coordination & Operations
• Schedule and support virtual events, manage presenter logistics, and post replays.
• Monitor and maintain smooth operations behind the scenes.

Who You Are

✅ Tech-Savvy Operator – Proficient in WordPress memberships, WooCommerce, LearnDash, and ActiveCampaign (tags, automations, list management).

✅ Detail-Oriented Doer – You double-check everything before it goes live and take pride in accuracy. Your personal bar for what excellence looks like is high! You fully test emails being sent first to spot a broken URL, inconsistent formatting, catch anything else, and insist on fixing it.

✅ Customer-Focused – You love helping people and enjoy making their experience effortless.

✅ Self-Motivated & Reliable – You take remote work seriously, stay responsive (Slack, calls), and manage your time effectively during business hours.

✅ Team Player – Collaborative, proactive, and excited to contribute to company growth.

Requirements

📌 3+ years in membership site operations, email marketing (ActiveCampaign/MailChimp), and LearnDash course management.

📌 Strong understanding of WooCommerce subscriptions and customer service best practices.

📌 Located in the U.S. , with a stable internet connection and a quiet, professional workspace.

📌 Must be fully available during standard business hours (no overlapping full-time jobs).

📌 Will to work the first two weeks at the start of January, May and September. These are black out dates for time off.

Please Avoid Applying If:

❌ You’re juggling another job alongside this role.

❌ You lack reliable high-speed internet, a quiet workspace, or live outside the U.S.

What's in it for you?

• Competitive pay
• Supportive team
• 14 Days Vacation each year
• 6 Sick days
• 8 Federal Holidays
• 401k

Ready to Apply?

If this sounds like the perfect fit, send your resume and a brief summary of:

✔ Your relevant experience with membership sites, LearnDash, ActiveCampaign, email sending and WooCommerce. Alternatively let us know similar systems you have worked with.

✔ Why you’re excited about this position!

We can’t wait to meet you!

Salary and compensation

Benefits

💰 401(k)

🏖 Paid time off

📚 Learning budget

🚫 No politics at work

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My name is Lance Bridges, CEO of Superior Roustabout Service and Co-Owner of The Singleton Group Inc., and I am seeking a highly motivated and customer-focused inidual to join our growing team as a Work from Home Customer Service Representative. In this fully remote role, you will serve as the first point of contact for our clients, delivering exceptional support and ensuring a positive customer experience with every interaction.

Salary:  $1,000 Weekly

Salary and compensation

Benefits

💰 401(k)

🚑 Medical insurance

🏖 Paid time off

📆 4 day workweek

🎅 We hire old (and young)

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About Gymflow

Gymflow is an founder led bootstrapped SaaS platform built for modern gym and fitness studio owners. We help automate everything from bookings and payments to member communication and access control. We’re on a mission to make fitness businesses run smoother and grow faster.

We’re a fully remote company with 9 high performing team members spread all over Europe. We’re looking for someone to join our passion for building outstanding products and helping small business owners.

The Role

We’re hiring a Customer Onboarding & Support Specialist to:

• Help new clients get set up and confident using Gymflow
• Solve support tickets with empathy and clarity
• Create documentation that reduces repeat questions
• Occasionally run product demos that close deals

You’ll be joining a small, focused team where your impact is immediate and visible.

What You’ll Be Responsible For

• Client Onboarding & Training (40%): Run kickoff calls, deliver screen-share training, and guide customers from signup to first successful booking/payment.
• Customer Support (30%): Handle tickets via Intercom, troubleshoot issues, escalate bugs, and follow up proactively.
• Support Documentation (15%): Turn repeated questions into crisp, helpful articles, screenshots, and video tutorials.
• Product Demos (10%): Occasionally run live demos for prospective customers—focused on solving their business pain, not pitching features.
• Voice of the Customer (5%): Flag product issues, trends, and friction points to the engineering and product teams.

You’re a Fit If You Have…

• 2+ years in SaaS onboarding, support, or customer success
• Excellent written and spoken English—clear, friendly, and professional
• Experience leading screen-share trainings or live product walkthroughs
• Have excellent technical comprehension and can quickly understand how systems work and recommend solutions for client needs.
• A process-oriented mindset—you look for ways to document, systemise, and improve
• Comfort troubleshooting basic app issues (logs, browser tools, settings, APIs)

Nice-to-Haves

• Familiarity with CRMs, Stripe, Zapier, or fitness industry tools
• Experience working with Intercom, Notion, Linear, and Loom
• Previous experience working in a fast-growing tech startup or B2B SaaS environment
• Links to help docs, demo videos, or customer education content you’ve created

Tools We Use

Intercom · Notion · Loom · Linear · Stripe · Slack · Google Meet · Featurebase

What Success Looks Like in Year One

• You’re leading new client onboarding and cutting time to value
• 95%+ CSAT score across 200+ tickets/month
• Knowledge base content deflects >50% of common queries
• Product demos convert 25%+ of leads
• Weekly product feedback from customers results in measurable improvements

Location & Compensation

• Remote across Canada in the Eastern (preferred) or Central Time zones
• Salary: CAD $60,000 – $85,000 depending on experience
• Full-time employee or long-term contractor (preferred)

🚀 About Gymflow

Gymflow is an founder led bootstrapped SaaS platform built for modern gym and fitness studio owners. We help automate everything from bookings and payments to member communication and access control. We're on a mission to make fitness businesses run smoother and grow faster.

We’re a fully remote company with 9 high performing team members spread all over Europe. We’re looking for someone to join our passion for building outstanding products and helping small business owners.

💼 The Role

We’re hiring a Customer Onboarding & Support Specialist to:

• Help new clients get set up and confident using Gymflow
• Solve support tickets with empathy and clarity
• Create documentation that reduces repeat questions
• Occasionally run product demos that close deals

You’ll be joining a small, focused team where your impact is immediate and visible.

🎯 What You’ll Be Responsible For

• Client Onboarding & Training (40%)

  Run kickoff calls, deliver screen-share training, and guide customers from signup to first successful booking/payment.

• Customer Support (30%)

  Handle tickets via Intercom, troubleshoot issues, escalate bugs, and follow up proactively.

• Support Documentation (15%)

  Turn repeated questions into crisp, helpful articles, screenshots, and video tutorials.

• Product Demos (10%)

  Occasionally run live demos for prospective customers—focused on solving their business pain, not pitching features.

• Voice of the Customer (5%)

  Flag product issues, trends, and friction points to the engineering and product teams.

🧠 You’re a Fit If You Have...

• 2+ years in SaaS onboarding, support, or customer success
• Excellent written and spoken English—clear, friendly, and professional
• Experience leading screen-share trainings or live product walkthroughs
• Have excellent technical comprehension and can quickly understand how systems work and recommend solutions for client needs.
• A process-oriented mindset—you look for ways to document, systemise, and improve
• Comfort troubleshooting basic app issues (logs, browser tools, settings, APIs)

🌟 Nice-to-Haves

• Familiarity with CRMs, Stripe, Zapier, or fitness industry tools
• Experience working with Intercom, Notion, Linear, and Loom
• Previous experience working in a fast-growing tech startup or B2B SaaS environment
• Links to help docs, demo videos, or customer education content you’ve created

🛠 Tools We Use

Intercom · Notion · Loom · Linear · Stripe · Slack · Google Meet · Featurebase

📈 What Success Looks Like in Year One

• You’re leading new client onboarding and cutting time to value
• 95%+ CSAT score across 200+ tickets/month
• Knowledge base content deflects >50% of common queries
• Product demos convert 25%+ of leads
• Weekly product feedback from customers results in measurable improvements

📍Location & Compensation

• Remote across Canada in the Eastern (preferred) or Central Time zones
• Salary: CAD $60,000 – $85,000 depending on experience
• Full-time employee or long-term contractor (preferred)

Salary and compensation

Benefits

🌎 Distributed team

🏖 Paid time off

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