"
REMOTE /CSM /FULL-TIMEApply here: https://jobs.lever.co/smarking/7f53b98c-3cbe-41ec-b1ef-025f93c70a06/apply
This is an excellent position for a highly capable and successful professional with technical background, empathy for customers, and excellent communication and problem solving skills, who's ready to take on bigger responsibilities and a leap of faith, to not only continue tackling tricky technical support problems and making customers happy, but also help scale the customer support practice following the rapid growth of the product features, client and user base, and solution suites on a daily basis.
Reporting to the Head of Customer Success, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking. Although initially an inidual contributor role, ideal candidates will be ready and able to assume managerial responsibilities.
Key Responsibilities
* Learn Smarking products inside and out.
* Day to day ownership of the Smarking customer support work results with high speed and quality* Capture, respond, resolve, and track all inbound customer support requests* Work cross-functionally with Account and Customer Success Managers, Implementation reps, and Engineers to proactively identify, communicate, and resolve customer issues* QA of the Smarking system including new releases* Provide feedback to engineering to influence bug fixes and product enhancements* Document, streamline, and improve Smarking's customer support practice* Helping build and embody a deep seeded customer focused organization and culture* Professional interactions with parking industry peersQualifications (Experience)
* 3+ years work experience
* Customer support experience with a well-known, and customer-centric organization* Technical experience in SQL: ability to write and debug queries and statements* Familiarity with Basic network and IT infrastructure management, ETL frameworks, quality assurance, and AWS services (EC2, S3, RDS, and ECS) is a plus* A proven track record of goal attainment and overachievement, delivering exceptional customer service and support, and great communications with customers and colleagues* Proficiency in JIRA, Salesforce, Excel, Google Suite* PostgreSQL: ability to write and debug queries and statementsQualifications (Character)
* Customer first
* Hungry for responsibility, impact, and growth* Humble to learn, curious to learn, open-minded to learn* Team player* Strong sense of ownership* Treat others with respect, empathy, and constructive candorCompensation & Benefits
* Competitive salary and bonus.
* 100% coverage of medical, dental, and vision insurances.* 401K plan with 3% company hard match.* $100 monthly data plan.* Unlimited paid time off.* Expenses for setting up home-office.Apply here: Apply here: https://jobs.lever.co/smarking/7f53b98c-3cbe-41ec-b1ef-025f93c70a06/apply
About Smarking
Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $131B parking industry.
Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results. Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries.
By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.
",

6+ yearsbellevuecafull-timeil
"
Build the programs to help Flexport grow.
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $2.2B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank.
With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.
Flexport is looking for Site Reliability Engineers (SREs) to help Flexport establish itself as the most trusted company in the global trade ecosystem. Our SREs are responsible for creating a culture of reliability through the proactive development of services that make our technology teams do their jobs better. We focus on Flexport’s internally developed, user-facing services and other production systems to ensure that they run smoothly and that we can quickly resolve disruptions.
What you’ll do:
Create sustainable systems and services through automation and uplifts.Advise product teams in system design, platform management, and capacity planning.Design, implement, and maintain resilient deployment capabilities.Improve upon change management processes to limit the impact of bad changes, quickly and accurately detect problems, and ensure safe roll-back and recovery.Establish and maintain monitoring capabilities that track service availability, capacity, and performance across our production environments.Develop SLOs in partnership with product and engineering teams to influence velocity and service reliability.Participate in the incident management program and oncall rotations to continuously assess operational state, identify opportunities for improvements that reduce or eliminate toil.
What you’ll need:
10+ years of progressive experience in computing, distributed systems, storage, or networking - preferably with a strong software development background.Proficiency in languages such as Python, Go, Java, JavaScript, or Ruby with hands-on experience debugging and optimizing code.Deep expertise with developer/devops tooling including source code/artifacts management, CI and CD pipelines, and configuration automation with Infrastructure as Code.Production-level experience with Kubernetes, and container-based infrastructure.Hands-on experience with AWS. Experience with Azure and GCP a plus.Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams.Strong interpersonal and communications skills.
Where you’ll work:
Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Chicago and Bellevue. Remote work is also possible from CA, CO, DC, FL, GA, IL, NJ, NY, OR, PA, TX, VA, WA. As a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world.
Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any logistics experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from erse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a erse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
",

bellevuecafull stackfulltimeil
"
Build the programs to help Flexport grow.
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $2.2B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank.
With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.
Flexport is looking for Site Reliability Engineers (SREs) to help Flexport establish itself as the most trusted company in the global trade ecosystem. Our SREs are responsible for creating a culture of reliability through the proactive development of services that make our technology teams do their jobs better. We focus on Flexport’s internally developed, user-facing services and other production systems to ensure that they run smoothly and that we can quickly resolve disruptions.
What you’ll do:
Create sustainable systems and services through automation and uplifts.Advise product teams in system design, platform management, and capacity planning.Design, implement, and maintain resilient deployment capabilities.Improve upon change management processes to limit the impact of bad changes, quickly and accurately detect problems, and ensure safe roll-back and recovery.Establish and maintain monitoring capabilities that track service availability, capacity, and performance across our production environments.Develop SLOs in partnership with product and engineering teams to influence velocity and service reliability.Participate in the incident management program and oncall rotations to continuously assess operational state, identify opportunities for improvements that reduce or eliminate toil.
What you’ll need:
10+ years of progressive experience in computing, distributed systems, storage, or networking - preferably with a strong software development background.Proficiency in languages such as Python, Go, Java, JavaScript, or Ruby with hands-on experience debugging and optimizing code.Deep expertise with developer/devops tooling including source code/artifacts management, CI and CD pipelines, and configuration automation with Infrastructure as Code.Production-level experience with Kubernetes, and container-based infrastructure.Hands-on experience with AWS. Experience with Azure and GCP a plus.Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams.Strong interpersonal and communications skills.
Where you’ll work:
Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Chicago and Bellevue. Remote work is also possible from CA, CO, DC, FL, GA, IL, NJ, NY, OR, PA, TX, VA, WA. As a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world.
Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any logistics experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from erse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a erse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
",
"
Paragon One (www.ParagonOne.com) is helping corporations become the classrooms of the future for real work. We're a team out of MIT and YCombinator building scalable remote extern programs to upskill thousands of underrepresented students per year on behalf of corporates like Home Depot, Meta, PwC, HSBC, HP, and National Geographic. After a 6-8 week cohort-based extern program, students earn a certificate from the company and get to put the externship under professional experience on their resume. Nearly 80% of students are from underrepresented (black, hispanic, latinX) backgrounds, and we see 1 in 2 students land Fortune 1000 jobs within 6 months of completing an externship. Our platform and process handles recruiting, training, collaboration, workflow management, and assessment.
We are looking for a strategic and entrepreneurially-minded Sr. Engagement Manager with a consulting or professional services background, and a passion for managing corporate partnerships and engagements to join our fast-paced team. This role will focus on onboarding company projects, project managing our corporate accounts, building deep relationships, and expanding partnerships within large enterprises.
Ideal candidates will have worked in professional services (i.e. consulting or banking), product management, business development, and/or a startup while bringing attention to detail, strong client management skills, and ability to work with companies across different industries.
We seek aspiring leaders who are passionate about solving extremely hard problems in the education-to-workforce movement.
Competitive startup salary with equity.
Responsibilities
Build relationships with stakeholders at Fortune 500 companies
Guide corporate partners through project onboarding
Provide guidance on how extern projects should be structured
Project manage externships with company point-of-contact including webinar planning, work quality review, and making sure company client needs are met
Manage and support corporate client relationships throughout externship lifecycle with goal of expanding client contract scope across organization
Skills and Experience
Grit and perseverance to tackle the hardest problems
4+ years of professional services (i.e. consulting or banking), product management, business development, and/or a startup experience.
Strong relationship development skills with senior leadership and stakeholders
Strong sense for how to navigate complex corporate environments in order to close deals
Ability to connect and effectively communicate with people of all levels
Exceptional teamwork and multi-tasking skills
Strong sense of ownership and roll-up-your-sleeves attitude
High attention to detail and ability to manage multiple priorities simultaneously
Experience with recruiting technology tools
Experience thriving and prioritizing in a constantly changing environment
Media
PwC extern highlight video: https://www.youtube.com/watch?v=6UtPw6Kud80
HP extern highlight video: https://www.linkedin.com/posts/paragon-one_hp-hptechventures-work-activity-6856711255571390464-NV75/
Yahoo! Finance TV interview: https://www.linkedin.com/feed/update/urn:li:activity:6797983228197257216/
Human Capital Innovations podcast: https://www.innovativehumancapital.com/podcast/episode/2c57482f/s38e23-the-benefits-of-externship-programs-for-the-student-and-for-organizations-with-matt-wilkerson
Recruiting Daily Article: https://recruitingdaily.com/remote-externships-the-future-of-student-recruitment/
",
"
Paragon One (www.ParagonOne.com) is helping corporations become the classrooms of the future for real work. We're a team out of MIT and YCombinator building scalable remote extern programs to upskill thousands of underrepresented students per year on behalf of corporates like Home Depot, Meta, PwC, HSBC, HP, and National Geographic. After a 6-8 week cohort-based extern program, students earn a certificate from the company and get to put the externship under professional experience on their resume. Nearly 80% of students are from underrepresented (black, hispanic, latinX) backgrounds, and we see 1 in 2 students land Fortune 1000 jobs within 6 months of completing an externship. Our platform and process handles recruiting, training, collaboration, workflow management, and assessment.
We are looking for a strategic and entrepreneurially-minded Engagement Manager with a consulting or professional services background, and a passion for managing corporate partnerships and engagements to join our fast-paced team. This role will focus on onboarding company projects, project managing our corporate accounts, building deep relationships, and expanding partnerships within large enterprises.
Ideal candidates will have worked in professional services (i.e. consulting or banking), product management, business development, and/or a startup while bringing attention to detail, strong client management skills, and ability to work with companies across different industries.
We seek aspiring leaders who are passionate about solving extremely hard problems in the education-to-workforce movement.
Competitive startup salary with equity.
Responsibilities
Build relationships with stakeholders at Fortune 500 companies
Guide corporate partners through project onboarding
Provide guidance on how extern projects should be structured
Project manage externships with company point-of-contact including webinar planning, work quality review, and making sure company client needs are met
Manage and support corporate client relationships throughout externship lifecycle with goal of expanding client contract scope across organization
Skills and Experience
Grit and perseverance to tackle the hardest problems
4+ years of professional services (i.e. consulting or banking), product management, business development, and/or a startup experience.
Strong relationship development skills with senior leadership and stakeholders
Strong sense for how to navigate complex corporate environments in order to close deals
Ability to connect and effectively communicate with people of all levels
Exceptional teamwork and multi-tasking skills
Strong sense of ownership and roll-up-your-sleeves attitude
High attention to detail and ability to manage multiple priorities simultaneously
Experience with recruiting technology tools
Experience thriving and prioritizing in a constantly changing environment
Media
PwC extern highlight video: https://www.youtube.com/watch?v=6UtPw6Kud80
HP extern highlight video: https://www.linkedin.com/posts/paragon-one_hp-hptechventures-work-activity-6856711255571390464-NV75/
Yahoo! Finance TV interview: https://www.linkedin.com/feed/update/urn:li:activity:6797983228197257216/
Human Capital Innovations podcast: https://www.innovativehumancapital.com/podcast/episode/2c57482f/s38e23-the-benefits-of-externship-programs-for-the-student-and-for-organizations-with-matt-wilkerson
Recruiting Daily Article: https://recruitingdaily.com/remote-externships-the-future-of-student-recruitment/
",

full-timeremote
"
About Us
At AON3D, we're more than just an industrial 3D printer manufacturer. We’re a team of the brightest, hardest working minds out there. By hiring and training our team this way, we’ve made our product better, we’ve made our journey together better, and we’ve achieved our fundraising and roadmap milestones. We’re resilient, we learn something from every single experience, and we can make orange juice out of lemons (not just your basic lemonade).
We believe that by equipping our team with the autonomy and tools that they need to do their best work, we can empower the best growth and creativity. It’s one of our core values.
Our recent success has exceeded our wildest dreams (work-related, at least). As such, we need to hire new talented experts and generalists to join our team.
We are looking for folks who:
Thrive in smaller, fast-paced environments.
Are mission-focused and entrepreneurial minded.
Believe in constantly evolving and changing.
Are hard-working pioneers of the tech world, through one way or another.
Give as much as they take.
If the above speaks to you, but you don’t see a specific role on our careers page that suits your experience, we’d still love to hear from you!
We do our best to review all general applications within 5 business days of receipt, and it’s possible that you’re a great match for a role we haven’t even posted yet.
AON3D is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected].
",

fulltimesan francisco / remote
"
Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. We're on track to double our revenue this year, after growing our business by 10x in 2019 and 5x in 2020.
Needless to say, it's an exciting time! We're scaling our Sales team with customer-focused Account Executives who will take ownership of their entire sales cycle, help to build our sales motion as we move upmarket, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape.
If this sounds like you, and you're excited to join a growing sales team, we'd love to hear from you.
",

fulltimeremote
"
Instawork's goal is to be the essential hiring engine for all businesses that support an hourly workforce. We create flexible opportunities for workers to earn additional income, build new skills, and even test out new employers prior to accepting full-time positions. Our on-demand staffing app allows warehouse, distribution, and other supply chain employers to connect with local skilled pros looking to take on additional shifts. The Light Industrial staffing industry is an antiquated $70 billion dollar market opportunity that is primed for disruption. Our technology allows for better matching between workers and employers and a world-class dispatching solution to ensure hiring targets far exceed the status quo.
Instawork delights thousands of businesses across the country and we are looking for supply chain sales pros to join the team. We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, Spark Capital, Google Ventures, among many more. Leveraging our accelerated growth, we will continue to expand throughout the US and globally in order to revolutionize the labor market.
The primary responsibility of the Senior Account Executive is to target Mid-Enterprise new businesses that use part-time staffing in large quantities. You'll have a defined prospect list but you’ll also build relationships with regional and larger national players in the light industrial space. Distribution facilities, Ecommerce, warehouses, and consumer packaged goods are just some of the industries that we service.
This is a high-energy, client-facing sales role requiring proven sales ability with a passion for closing deals. The ideal candidate understands and anticipates how decisions are made, and you will persistently uncover the needs and decision-making criteria of your prospects. Your goal is to create more raving fanatics of Instawork and ensure that we become the staffing and hiring solution of choice for our clients.
Responsibilities:
* Establish a collaborative business relationship between Instawork and mid-enterprise light industrial organizations.
* Executing the sales strategy for our B2B mobile marketplace app by reaching out to executives and key decision makers across these verticals.* Utilize and a consultative sales process to demonstrate how Instawork is a faster, more convenient, and cost-effective solution compared to the status quo.* Ensure a top-notch first experience with Instawork and obsess over expanding the account in the first months as a customer.* Strategically work an assigned account list focusing on net new client acquisition closing new business over the phone and in-person by delivering tailored sales presentations.* Provide accurate weekly forecasts and sales plans.* Work collaboratively with the sales and operations teams to drive revenue growth with new customers.* Provide actionable product feedback to our supporting teams and VP of Sales in order to help iterate our value offering.* Utilize our technology tools and maintain great Salesforce hygiene.Requirements:
* 5+ years experience in mid-market or enterprise sales, including pursuits that include multiple buyers and stages
* A track record of success – consistently exceeding quota* Competitive mentality with an innate desire to be at the top of the leaderboard* Experience – You follow a sales process and methodology (Solutions selling, Challenger, or other)* Proficient in Powerpoint, Excel, Google Docs and Salesforce* Preferred but not required: You have successfully sold into supply chain or the light industrial space.Comp and Incentives:·
* Competitive salary, commissions, and equity
* Remote work is ok* WeWork capability in Chicago, New York, and LA* 100% Medical, Dental, Vision insurance and 80% for dependents* 401k, life and disability coverage* Laptop and home office reimbursement* Open PTO and parental leave plan* Ongoing spiffs, outings, and additional incentives because sales is fun* The opportunity for career advancement in a high-growth startupInstawork Values:All sales execs need to embody Instawork’s core values:
* Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward.
* Act Like an Owner -- Make your territory your own. Execute on the fundamentals, and act creatively to drive growth* Always Be Learning -- We are creating a new vision for our industry. The best reps are able to adapt and learn from each other and our customers.* Empathy, Trust, Candor -- Always be upfront and honest with the team and our business partners.Instawork is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.
",

cafull stackfulltimesan franciscounited states (or us remote)
"
About the Role
As a full-stack engineer at Mux, you will work in our React/Redux front-end application and Elixir-based APIs to build user-facing features and take on scaling challenges that support our products. We’re looking for full-stack engineers across various teams that will enjoy strong ownership in their domains, and being part of an inclusive and creative Engineering team taking on big challenges in the video space.
Teams with Full Stack Roles at Mux:
Mux Data: Mux Data is an observability tooling for developers working with video that monitors and aggregates insights for the end-to-end video playback experience. This team builds out the features as well as platform that support this product, e.g. our client-side SDKs, data dashboards, and the backend aggregation platform.
Mux Video: Mux Video is responsible for the web-based workflows and tooling that enhances the Mux Video product, an API that enables developers to build powerful on-demand and live video experiences. This team supports features like our livestream health dashboard, as well as self-serve workflows of working with video assets.
Mux Product Labs: Mux Product Labs (informally referred to as “Labs”) is a product-lead experimental innovation group, who discover and prototype new products and features with a high level of autonomy. You can think of Mux Product Labs as an incubator, optimized to run early stage product discovery and prototyping.
Platform Experience: This team is responsible for the shared web-based experience for all Mux customers, ensuring that there is a cohesive workflow across different products and use cases. The work includes our customer onboarding funnel, our billing and invoice platform that supports all products, as well as scaling the underlying API platform to address growing traffic, reliability needs, and security concerns.
What You'll Do
* Work with your team to collaborate and execute on the product goals and technical roadmap
* Develop user-facing, product-focused features in our React/Redux frontend and Elixir web API* Scale our backend platforms to support growing traffic and reliability needs* Work across teams to develop a unified approach and development workflow for shared codebasesWho You Are
* 3+ years of engineering experience. You’re a strong engineer comfortable working across multiple platforms and environments.
* Solid engineering fundamentals (CS degree a plus).* Proficient in Javascript (we’re using ES2017 and Webpack) and some frontend frameworks.* Experience building REST APIs that people enjoy using. Elixir experience a big plus, but Python, Ruby, Node and other general purpose programming languages are also great.* Video experience a plus but not required.If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role
U.S. Benefits
You'll be joining an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, and Brightcove. We have a supportive culture that cares about both excellent work and work-life balance.
We are remote-equal, with an office space in Downtown San Francisco and another in London, right next to the Liverpool Station.
* Flexible PTO with 2-week minimum + 11 company holidays
* Weekly no-meeting days + quarterly focus weeks* Healthy work-life balance encouraged* Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)* Fertility benefits* Flexible spending accounts for healthcare, dependent care, and commuter benefits* Short-term and long-term disability insurance* Group life insurance* Critical illness & accident insurance* Travel accident insurance* Employee Assistance Program (EAP)* Medical support concierge service* 401(k)* Paid parental leave* Investment in career growth and training* Continued education stipend* Thought leadership and peer recognition program* Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers* Lunch reimbursement programMux is an Equal Opportunity employer committed to building a erse company. We believe ersity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Customer Success Specialists in our Manila office. As a Team Leader, you will be challenged to manage a team of agents to deliver world class service to our customers, while working on ad-hoc special projects to unlock growth. Your impact on coaching agents and leading special projects will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.
What you'll do:
* recruit, train and manage a team of Customer Success Specialists
* analyze the team's productivity and quality, and identify areas for improvement* recommend and execute initiatives to improve the team's performance* handle escalations and resolve our most challenging and complex problems* manage special projects to help our most valuable customers and unlock growth* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* bilingual proficiency in written and spoken English
* at least 2 years of experience in customer support or project management* great spreadsheet skills to analyze data and manage projects* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 50K-60K / month on-target earnings
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Photoshoot Sales Specialists in our Manila office. As a Sales Specialist on this team, you will be challenged to provide amazing sales support to customers looking to book photoshoots with our photographers. By providing guidance, building rapport, and extracting key information about the needs of our customers, you'll be giving them an incredible booking experience and your impact here will be the lifeblood that powers Snappr’s explosive growth and enables our consumers to access on-demand photography worldwide.
What you'll do:
* help Snappr expand to new markets by booking photoshoots for customers worldwide
* answer questions about the photoshoot process and resolve scheduling issues* work with photographers to consult clients on the best way to execute on their needs* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* proficiency in written and spoken English
* ideally with 1 year of work experience at a call center selling to US or Australian clients preferred, but fresh grads and career shifters are encouraged to apply!* fantastic phone manner and email etiquette* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well* strong customer influencing ability* passion and enthusiasm for exceptional customer service* knowledge of Australian and American Culture, e-commerce industry (preferred)Job benefits:
* PHP 40-45K/month on-target earnings, with the potential to earn up to 60k!
* HMO (w/ free dependent)* Temporary work from home set-up (after 2 weeks of onsite training, following government-mandated safety protocols)About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to offer an unparalleled level of support to our customers and photographers. As the Trainer, you will be challenged to design and implement training programs specific for the Sales Team to help our employees improve the quality of their communication, behaviors and leadership skills, as well as their productivity and product knowledge.
What you'll do:
* Create training materials specifically for the new hires of sales team
* Conduct coaching for new hires* Schedule regular training sessions* Facilitate role-playing activities and teach soft skills like negotiation and problem solving* Address inidual and team skills gaps* Maintain updated records of training material and curriculum* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* excellent proficiency in written and spoken English
* at least 2 years of experience working as a sales trainer or similar role* experience creating reports and working with Team Leads and Managers to share insights* preferably has experience dialing as a sales agent for any campaign on the phone using consultative selling approach* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 45-55K/month on-target earnings (including performance pay)
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

fulltimeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Customer Success Specialists in our Manila office. As a Team Leader, you will be challenged to manage a team of agents to deliver world class service to our customers, while working on ad-hoc special projects to unlock growth. Your impact on coaching agents and leading special projects will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.
What you'll do:
* recruit, train and manage a team of Customer Success Specialists
* analyze the team's productivity and quality, and identify areas for improvement* recommend and execute initiatives to improve the team's performance* handle escalations and resolve our most challenging and complex problems* manage special projects to help our most valuable customers and unlock growth* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* bilingual proficiency in written and spoken English
* at least 2 years of experience in customer support or project management* great spreadsheet skills to analyze data and manage projects* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 50K-60K / month on-target earnings
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",
"
Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
We're looking for the right person to join our close-knit team and help take our foundational product and business to the next level. Mason's core product is mobile infrastructure as a service (\"mobile IaaS\") -- think elastic, customizable hardware + software + services.
Mason is looking for a Software Engineer on our Devices team to help build a scalable, customizable, and secure Android-based OS (Mason OS) for our handheld, tablet, and wearable devices. As an engineer on the Devices team at Mason, you’ll have the opportunity to contribute to several critical systems including: OS customization, device provisioning, over-the-air (OTA) updates, remote device management, and much more. This role is critical in building and supporting the foundation our customers use for many use cases: from digitizing clinical trials to improving warehouse efficiency to streamlining retail payments and more. Mason's core product is mobile infrastructure as a service (\"mobile IaaS\") — think elastic, customizable hardware + software + services.
Mason is looking for a complex combination of grit, smarts, ingenuity and erse perspectives (and more!). Check out our values and see if they resonate!
What you’ll work on:
* Building configurable features at the app, framework, and kernel level in Mason OS to enable our customers to create their own unique products at scale
* Building and hardening Mason OS applications and services that enable features such as: provisioning, over-the-air (OTA) updates, diagnostics, and more* Bringing up Mason OS on new devices and form factors* Improving how we build, test, and deliver Mason OS updates* Working closely with backend (Fleet) engineers and product managers to design and integrate with Mason Platform APIsWhat you bring to the table:
* BS in Computer Science, Engineering or a related technical field
* 6+ years of software development experience* Experience with one or more of the following programming languages: Java/Kotlin, C/C++, Python* Hands-on experience with Android (AOSP) at the framework, system services, HAL, and kernel layers* Android application development experienceBonus points for:
* Experience bringing up Android on a new device
* Experience building CI/CD pipelines* Experience in embedded systems development.* Experience with Qualcomm-based devices and technologiesFun Perks!
* Remote-Forward: We offer three work styles to meet you where you do your best work: Fully Remote, In-Office, or Hybrid.
* Generous PTO: We want you to take care of yourself with a flexible PTO plan or generous accrued PTO, plus monthly mental health during the pandemic.* Parental Leave: Caring for a new child is an exciting time for parents! We offer 16 weeks of paid parental leave.* Healthcare: Comprehensive medical, vision, and dental insurance for employees and their dependents (Employees are responsible for only 1% of premiums for dental and vision)* Flexible Spending Account: Healthcare, Dependent Care & Commuter FSAs to set aside tax-advantaged funds for eligible expenses.* Retirement: Tax-advantaged 401(k) account to help you reach your retirement goals.* Home Office: Spot bonus and monthly stipend to supplement your home office expenses.* Fitness & Wellness: Quarterly reimbursement for qualified fitness and wellness expenses to keep you happy and healthy.* Commuter & Food: Monthly bonus to supplement commuter & food costs.* Full benefits are offered to full-time employees. Part-time employees participate on a limited basis.Diversity, Equity & Inclusion at Mason:
Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.
Mason America, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.
Check out our website for all open jobs!
",

fulltimesan francisco / remote
"
Vanta is on a mission to secure the internet and protect consumer data. Our security tools have already been adopted by hundreds of companies including Lattice, Notion, Chili Piper, Clubhouse, Gem and more, mostly through word of mouth. Now, we're looking for someone who can learn from our customers, digest our vision, and build a strategy that'll take our product and brand story to the next level.
As one of the first marketers at Vanta, you'll have the opportunity to shape how we reach and interact with our customers by creating inspiring and compelling campaigns, resources, and experiences that demonstrate how Vanta can help businesses. To do this, you'll need to work cross-functionally across sales, customer success, product, and design, and you'll move between strategy and execution.
You will ..
*Talk regularly with our users, analyze your own data, and understand our competitive landscape to inform your work (overall marketing strategy, content, messaging, and positioning) and help shape the product strategy and roadmap*Work closely with nearly every team at Vanta—product management, sales, design, customer success, and engineering—to define our customer segments and deliver effective communications, from everyday emails to major launches
*Plan and execute large product launches, report back on their performance, and optimize these processes for scale*Create focused campaigns that engage, nurture, and help our users succeed
*Scale our customer advocacy program. Build relationships with our customers and empower our happy customers to become advocates on our behalf
*Share experience and insights across Vanta to help us better understand our customers
You might ..
*Have 6+ years experience marketing and launching early-stage products (particularly B2B products)
*Tell stories in your spare time – fiction, blog posts, email missives, Instagrams, whathaveyou
*Have a deep empathy for users and an ability to adapt communication to best reach, engage and differentiate Vanta to your audience
*Enjoy working with data and pairing those quantitative conclusions with the qualitative conversations you have with users
*Find delight in understanding how things work and then explaining your newfound knowledge to others
Benefits & Perks:
Industry-competitive salary and equity, as well as transparent compensation practices
Medical, dental, and vision benefits
Paid parental leave for all parents
401(k) plan
Flexible work hours and location
Remote workspace stipend
Open paid-time off policy
10 company paid holidays
Virtual team building activities, lunch and learns, and other company events
For when we're back in office:
Generous monthly stipend for Bay Area commute
New office in sunny Hayes Valley, San Francisco
Full kitchen + snacks and drinks supply
",

6+ yearsfull-timelondon / remote
"
Bits (www.getbits.app) is an app-based store card that helps people build their credit score and history.
The problem we solve is building credit. Traditional advice for building credit is to get a credit card, but there are 10 million people in the UK who can’t get a credit card - or any form of mainstream credit - at all and are effectively locked out of mainstream credit. Bits has a unique model which makes it possible for these 10 million people - and in fact, for literally anyone - to sign up, and be approved for a Bits store card in less than 2 minutes.
We’ve made it possible for anyone to build credit, without the risk of getting into unnecessary debt. We’re in the UK and the US, and have offices in both locations.
The best part about working at Bits? Well, two things.
First, the mission. Literally every day you will receive emails from people describing how Bits has solved a life changing problem that they struggled with for years. You will make a difference here.
Second, the people. We are an eclectic mix of people, with backgrounds ranging from a former NHS infectious disease vaccine delivery lead, to an Oxford maths whizz, to a former CxO at Revolut. The one thing that we all share though is our commitment to the mission - unusually for a lending company, we don’t make any money on interest, we don’t put people into debt, and we are customer-first in everything we do.
About the role:As the Product Owner, you will own the Bits app and you will be passionate about its great user experience and delivering a best in class product. You will achieve this by overseeing the activities of a multidisciplinary team of developers and designers, defining and constantly re-evaluating the team’s roadmap. As Bits grows, you will ensure that our product vision and strategy keeps aligning with the needs of the customer.
This role is about building new products from scratch. Previous experience as a Product Designer or Founder is highly valued.
Requirements:
* You will have 5-7 years of experience building consumer facing digital products
* You’ve scaled a product backlog from early days to 100s of thousands of active users* You uphold the customer experience above all else, and actively gather the latest information on customer needs to convert these directly into product requirements.* You work hard and get stuff done, always with a positive attitude and great communication skills.* You work in a structured and process-oriented way.* You know how to be a leader and how to delegate in order to maximize efficiency.Benefits at Bits:
* A competitive market salary, equity, and life insurance
* Hardware of your choosing* Honestly, whatever else you want, within reasonable bounds. We want you to be happy.",
"
Teleport enables engineers to quickly access any computing resource anywhere on the planet. Our open source products provide a Unified Access Plane for developers and security professionals seeking to simplify secure access to servers, applications, and data across all environments. Teleport is built by Gravitational, a Y-Combinator company that is well funded by additional top-tier investors and growing quickly. We value our craft, a work-life balance and embrace a culture of mutual respect.
ABOUT THE OPPORTUNITY
Our company is growing and we are expanding our SDR team. At Gravitational we are part of the wave of companies growing with the increasing demand for security and compliance as companies have to expand their compute needs and adopt Cloud, Kubernetes and other modern technologies.
We have a large Total Addressable Market — anyone that manages and operates server fleets, applications across cloud providers or deploys to internal data centers (i.e., almost all successful companies). As an SDR, you will drive pipeline by identifying, engaging and qualifying leads that are looking for help to solve these problems. You will also prospect into a list of strategic accounts. You will be asked to think creatively about finding potential leads, as well as leverage traditional lead generation techniques in order to build the top of the sales funnel and transition leads to our account reps.
If you’re looking for an opportunity to gain expertise in a sector that has experienced explosive growth in the last decade, have fun, and use this experience to springboard you into your next role, this may be the right opportunity.
We Need Someone Who
* Is a self-starter with a track record of success in their professional or personal life.
* Has a technical background or experience selling technical products and interacting with Ops, SRE / DevOps, and security professionals. Our champions are Engineering, IT and InfoSec professionals, so you need to be on their level.* Has some experience in business development, ideally with open source and open core offerings.* Is ready to roll up their sleeves. We need people that are ready to hustle, work with sales reps and the founders to develop lead sources and learn to sell our products.* Doesn’t mind helping out across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc. when needed.What we expect of you:
* Learn and explain technical products and concepts.
* Do cold outreach to new prospects.* Investigate customer problems and challenges and identify leads that should go to Account Executives.* Experiment with different sales channels and be able to leverage the most effective ones.* Establish best practices and efficient processes.* Work closely with Account Executives to refine call and messaging strategies.* Identify trends from prospective customers to share with the product, marketing, and customer success teams.* Track all sales activity in our CRM (Salesforce).* Achieve or exceed monthly quotas of sales qualified leads.About Us
Gravitational was founded to provide products and tools that simplify and take care of the ever-escalating complexity of building and running software everywhere - cloud, hybrid cloud, on-premise.
We are on a mission to help engineers and organizations such as NASDAQ, Ticketmaster, Snowflake, and Mulesoft erase security and deployment boundaries between networks and cloud providers in order to securely deploy and access their applications anywhere on the planet with minimal oversight.
We offer competitive compensation and benefits, platinum level healthcare insurance, 401k matching, and a great place to work.
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
",

full stackfulltimeremote
"
BuildZoom is a managed marketplace that is modernizing the $1.2 trillion remodeling and construction industry. We guide clients with medium-to-large residential and light commercial projects through the construction process and help them turn vision into physical reality. Our platform ensures accountability and transparency throughout the process, enabling us to deliver great outcomes in a historically challenging industry. Last year, we managed over $150M in construction projects and are on track to double this year.
We’re a data company at heart, ingesting vast volumes of construction and real estate data to gain deep insight into the construction marketplace. Our bleeding-edge data ingestion framework has helped us accumulate the most complete and timely data sets in the industry. On top of that wealth of data, we've built analytics capabilities and a recommendations engine that will redefine the industry. We've also built complex UX workflows to support power users that include project owners, contractors, and construction engineers.
Because we're a small engineering team and business is growing quickly you will be asked to wear many hats and contribute in areas that align with you strengths and interests. Depending on your interests, you will contribute to front and back-end web, mobile, data processing, infrastructure, growth, and product management.
Join us if you want to be a part of building a company that will change the construction industry and are energized by wearing multiple hats!
This position can be located in Phoenix, AZ or San Francisco, CA.
Requirements
* 3+ years of hands-on software engineering experience in a professional team-based environment.
* Interest in wearing multiple hats to influence product strategy and UX design, implement sophisticated web-based tools.* Experience with some of our technologies: ReactJS, GraphQL, Ruby on Rails, Python, Redis, Elasticsearch* Exceptional written/verbal communication and emotional intelligence.Values
* Drive. A passionate desire to improve the construction and remodeling industry.
* Self Improvement. A dedication to personal growth, achievement, and self-actualization.* Collaboration. Our team is stronger than the sum of its parts.* Quantitative. Our business decisions are made with data.* Scrappy and Tenacious. Win in the face of seemingly insurmountable obstacles.",
"
What you’ll do
You’ll lead growth for www.fairsquaremedicare.com, which takes a senior from knowing nothing about Medicare to feeling confident they have the best health insurance their budget allows. You’ll:
* Optimize our paid channels
* Develop an SEO strategy* Create a referral channel* Develop new channels* Own monthly revenue growth goalsWho you are
You have a track record of developing growth strategies and delivering outcomes.
Who you'll work with
Dan
Dan founded Fair Square Medicare after watching his parents struggle through the Medicare shopping process. He previously was the technical co-founder at Trim (post Series A; valued @ > $30M), Octane Lending (Growth stage, valued @ > $300M) and has held product and growth roles at Redfin, the Climate Corp, and AppDynamics. He studied Physics at Yale.
Chris
Chris is the health insurance agent Dan's parent's found after a long and painful search. They love him. He's helped thousands of seniors across the U.S. navigate the minefield of Medicare. His core value: \"treat clients as if they're your family\".
Our Culture
Treat our users like family
We are building for our own parents.
Be kind
We believe that your character as a person is shown by how you treat others. Especially when everything isn't hunky dory.
\"The megalomaniac pleasure of creation produces a type of elation which cannot be compared with that experienced by other mortals.\"
You deeply love building dazzling web products. To the point that when our team grows and you become a manager (if you want to), you'll have days where you seriously consider going back to being an IC.
Think clearly so that we can disagree productively.
Your mind is a function that returns a point of view given a set of data and assumptions. Understand this function's body and explain it to the team so that they can review it and help you make sure it works.
Tech is a means to a great customer experience
We love to geek out about how Graphql >>> REST. And we use it because a strongly opinionated API layer helps us iterate faster toward a product our users love.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200 million from top-tier investors, including Founders Fund, Kleiner Perkins, Initialized Capital, Threshold Ventures, and Y Combinator.
About The Role
Rippling is looking for a dynamic and entrepreneurial Manager of Business Systems to own our Salesforce instance and drive a feature development roadmap to support the business in 2021 and beyond. For Rippling, Salesforce is the core technology that powers our go-to-market teams and customer lifecycle. You'll manage a team of admins and developers and use your great taste in systems architecture to create scalable solutions. You'll work to ensure that our systems are optimized not only for each team's workflow and productivity, but that Salesforce remains our holistic source-of-truth for Customer Relationships across the business.
What You'll Do:
* Work cross functionally with our Sales Leaders and Revenue Ops team to identify, prioritize and develop new features in Salesforce
* Implement and project manage our Salesforce feature development sprint cycle* Implement and maintain integrations and additional tooling plugged into Salesforce like Outreach, Salesforce CPQ, Lean Data, Ironclad and others* Ensure solutions are built for scale and follow best practices. Help plan and prioritize future business systems needsQualifications:
* 5+ years of professional work experience developing solutions in Salesforce ideally at high growth SaaS companies
* Familiarity with core Salesforce development technologies including Process Builder, Flow and APEX* Excellent project management and organizational skillsIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
The Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious AEs who can both manage a high velocity sales cycle while also navigating a very strategic sales process.
One fundamental belief at Rippling is that AEs should spend 100% of their time between engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, closing revenue from marketing generated demos, and working with our CSM team to ensure a seamless transition to our platform for new customers. No prospecting, we leave that to our world class SDR and Marketing teams.
What You'll Do:
* Manage pipeline in Salesforce to accurately forecast revenue
* Run sales calls with short deck presentation and detailed product demo* Close business and achieve quota attainment consistently* Become a product expert across our entire platform and understand our competitor landscape* Work closely with the CSM team to ensure a smooth transition for new customersQualifications:
* BA/BS Degree
* 3+ years sales experience, particularly in SaaS markets selling B2B* Experience carrying a $1M+ annual quota* Proven track record of success (top 10% of sales org)* Previous experience selling HRIS/HCM software and/or selling security related products* Ability to thrive in a fast paced environmentIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
The Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious AEs who can both manage a high velocity sales cycle while also navigating a very strategic sales process.
One fundamental belief at Rippling is that AEs should spend 100% of their time between engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, closing revenue from marketing generated demos, and working with our CSM team to ensure a seamless transition to our platform for new customers. No prospecting, we leave that to our world class SDR and Marketing teams.
What You'll Do:
* Manage pipeline in Salesforce to accurately forecast revenue
* Run sales calls with short deck presentation and detailed product demo* Close business and achieve quota attainment consistently* Become a product expert across our entire platform and understand our competitor landscape* Work closely with CSM team to ensure a smooth transition for new customersQualifications:
* BA/BS Degree
* 3+ years sales experience, particularly in SaaS markets selling B2B* Experience carrying a $1M+ annual quota* Experience of success (top 10% of sales org)* Experience selling HRIS/HCM software and/or selling security related products* Ability to thrive in a fast paced environmentIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About the Role
We’re looking for a creative Senior Product Marketing Manager with a GM mentality to own the go-to-market strategy and execution of our platform products (amongst others) including: messaging and positioning, content marketing, lifecycle marketing, customer journey mapping, sales enablement, customer research, pricing, and more. You’ll be a founding member of the Product Marketing team working closely with Product, Sales, Marketing, Success, Support, Partners, and our product-focused CEO. You'll love this role if you’re passionate about defining, influencing, and driving strategy for new businesses, products, and market segments. This role additionally will be focused on helping us build GTM strategies for our mid-market customers and work hand in hand with our sales team to develop new messages, content, sales playbooks, and campaigns to win new prospects and upsell existing ones to new products and features.
Responsibilities
* Own the end-to-end GTM strategy & execution for your product lines.
* Manage the Midmarket business with a focus on how to improve metrics like win rate, pipeline, deal velocity, and customer retention.* Ensure we hit our revenue goals through customer/partner acquisition and lifecycle campaigns.* Educate our sales teams on products and create sales tools / collateral to help them win.* Be the in-house expert (buyers, influencers, competitors, industry, etc.) on your Rippling products.* Be a spokesperson, evangelist, and thought leader with analysts, customers, and partners.Qualifications:
* 7+ years of relevant experience in product marketing, strategy, or growth marketing (B2B SaaS marketing preferred).
* Outstanding storyteller - you have strong, succinct writing skills and an eye for good design. You can synthesize large amounts of information and simplify it for different target segments in clear and effective ways.* Data-driven marketer - you combine intuition with data and customer empathy/research to build strategy, measure outcomes, and inform your decision making.* Hustler - you are a self-starter with a bias towards action who is able to manage multiple, competing priorities in a fast-paced environment.* Collaborator - you’re a team player who thinks big, is hands-on, organized, and solves problems.* Leader - you easily inspire, lead, and align cross-functional teams.* Creator - you’ve built meaningful brands by producing content that stands out, be it integrated campaigns or standalone videos, blog posts, case studies, sales brochures, events, etc.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
We’re looking for a world-class, detail obsessed Senior Marketing Operations Manager to help scale Rippling’s go-to-market engine. You’ll use your deep systems prowess to construct, maintain, and support our core marketing and sales technology stack.
Reporting to our Marketing Operations Lead, you’ll collaborate with every team in the company – from growth and engineering to sales and finance – to build systems that drive revenue and help thousands of businesses transform their HR & IT.
What You'll Do
* Improve the rigor of our marketing infrastructure. Manage critical business processes such as governance, attribution, enrichment, and record assignment.Innovate and adopt new technology. You’ll become obsessed with ensuring everything within your sphere of influence is completely automated and designed for scale. If new technology is required for efficiency, you will assess and acquire it.
* Uncover hidden opportunities. You’ll proactively find blockers to our growth, then work with the rest of the team to remove them. We place a high premium on taking the initiative to solve problems.* Roll up your sleeves and e in where needed. Like the rest of our team, you’ll be rolling up your sleeves and helping out with tons of projects outside of your job description.Qualifications
* 5+ years of total work experience. 3+ years experience in business systems, with substantial experience in Salesforce, preferably with one or more certifications.
* Systems thinker. You’d likely tackle a complex at home DIY project any given weekend, but spend the weekend prior mapping it out.* Business acumen. You know how to dissect the main levers in a B2B saas company, and understand how various initiatives ladder up to key business objectives.* History of working with highly technical teams. You’re a master of marketing and sales tools and have pushed them to their limits with the help of engineers.* High bias to speed and execution. You’re willing to help out with projects outside your job description, and can push things over the finish line quickly. We’re looking for someone ready to do what it takes to help the company hit its goals.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About the Role:
Rippling is looking for a talented comms pro to boost our brand recognition and help us stand apart from the crowded unicorn herd.
Forget about writing tedious press releases. This isn’t 2005. We’re looking for an ambitious self-starter with proven media relations chops who’s not afraid to take on erse responsibilities and projects. One minute you’ll be debating our CEO about the direction of his keynote speech, the next you’ll be putting the finishing touches on an analyst briefing deck.This is a role for someone seriously creative who can create compelling, relevant content, whether it’s a tweet, a data story, or an op-ed that shows how thought leader-y we are.
Reporting to the VP of Communications, you’ll work closely with the C-Suite and teams across the company to establish Rippling as the Next Big Thing.
What You’ll Do:
* Drive earned media strategy. From press and product reviews to analyst relations and industry awards, you’re responsible for developing and executing a plan to grow Rippling’s brand awareness with key audiences. You’ll pitch media, prep executives, monitor and analyze news trends, manage agency partners, and grow a team from the ground up over time.
* Tell our innovation narrative. We’re a lot more than an HR company - you’ll drive and maintain a steady drumbeat of stories, content, and other marketing efforts to capture our best stories and share them with the world.* Create relevant content & campaigns. Develop and execute timely campaigns on our owned and social media channels. Secure thought leadership opportunities for executives and work with them to develop the content. Build out Rippling’s blog content to include company announcements, product launches, employee spotlights, etcQualifications:
* 5+ years of relevant experience in Communications, journalism, or analyst relations
* Proven track record generating coverage, and existing relationships with tech and business press* Exceptional writing and editing skills, a knack for storytelling, high standards and painstaking attention to detail* Self-directed and comfortable juggling a erse portfolio of projects and responsibilities - -* Demonstrated ability to operate independently in a fast-paced environment, initiate projects and drive them to completion* Collaborative spirit -- you’ll be working with team members across the company, contractors, and agencies* Passion for building a function from the ground upWe welcome candidates with a range of experiences, so please consider applying even if you don’t meet every criteria. We’re looking for iniduals who are particularly strong in a few areas and have interest and capabilities in others.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
We’re looking for a scrappy, quantitative growth marketer to scale Rippling’s performance marketing engine. You’ll use your sharp analytical skills and hacker’s mentality to run experiments across every paid channel, then scale the winners. You’ll constantly find new ways to unlock scale and improve ROI.
Reporting to our Growth Lead, you’ll collaborate with every team in the company – from product marketing and brand to sales and operations – to build campaigns that hit ambitious revenue targets.
What You'll Do
* Own and optimize our paid marketing strategy: You’ll help drive the performance marketing strategy for both direct business and channel partner acquisition.
* Manage end-to-end campaign execution: You’ll work within Facebook, Google, LinkedIn, etc. to build and manage your campaigns.* Obsess about ROI: You’ll find new, unconventional ways to unlock ROI and scale across every channel* Monitor performance and share learnings: You’ll deeply understand and quickly react to changes in CPA, CAC payback, ROI, and other metrics. You’ll share key learnings around messaging, etc. with other teams as necessary.Qualifications
* A hacker’s mentality. You obsess over finding novel ways to eke out as much yield from every channel as possible. You know how to spin up tests quickly, and when to double down.
* 3-5 years of experience developing and executing campaigns across paid social, SEM, and more. You have a rigorous framework for testing and scaling campaigns, but also can break the rules and think out of the box.* Analytical rigor across the entire funnel. Cohort analysis is second nature to you, and you know how to measure performance across the entire buyer’s journey.* Eager to roll up your sleeves. Your role doesn’t stop at strategy – you’ll be the sole person managing all of our campaigns for awhile. You aren’t afraid to e in and help us solve other business problems as needed.* Bias to speed. We move very fast at Rippling.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",

brooklynfulltimeny / remote (us)
"
About UPchieve
UPchieve is an edtech nonprofit that provides free, 24/7 online tutoring and college counseling to low-income high school students in the U.S. Using our app, students can request and get paired with a live, volunteer tutor in under 5 minutes. Our mission is to democratize access to academic support so that all students have an equal opportunity to finish high school, attend college, and achieve upward mobility. So far, we’ve matched 100,000+ on-demand tutoring requests from 30,000+ students across all 50 states. Our work has also been recognized by Forbes and TIME, and our funders include both Y Combinator and the Gates Foundation. Watch this video to see our impact on students.
Who we’re looking for
We’re a small team taking on the monumental challenge of democratizing access to academic support. That means we need team members who are excited by autonomy and willing to work on projects outside the scope of their job description if needed. Regardless of role, we also look for candidates who have a personal connection to our cause or a demonstrable interest in education or serving low-income populations.
About Our Team & Office
We’re a remote-first team located across the U.S.We highly value ersity of experiences and perspectives. 2/3 of the team are people of color, and many of us have personal experience growing up low-income or navigating nontraditional educational pathwaysWe believe working full-time means 40 hours/week. Non-work stuff is important too!Our Benefits
* 3 weeks paid vacation AND 20+ days of paid holidays (including Dec 24 - Jan 1)
* Flexible work schedule (choose your own hours)* $1,000 annual professional development budget (learning and self-improvement is a huge part of our work culture!)* $1,000 annual remote work budget* Up to 100% covered employee health insurance* Half-day Fridays during summerJob Description
About the role
The Director of Growth Marketing will lead strategy and execution to help us reach our ambitious goal of reaching all 8 million low-income high school students by 2030. Your sole objective will be to grow UPchieve’s sign ups among students as quickly as possible. You will build on UPchieve’s success in reaching students via SEO, social, and paid advertising and most importantly, discover new, scalable channels for UPchieve to reach more students. You will work on a cross-functional team of engineers, marketers, and generalists to achieve this ambitious goal. The results of your experiments on this team are expected to multiply UPchieve’s ability to reach students, and thus you’ll have direct influence over everything from marketing channels, to product, to partnership strategy.
This might be the right job for you if…
* You feel a strong connection with and/or care deeply about our primary users (low-income high school students)
* You’re super excited by the idea of working at an early stage edtech nonprofit (one of only two edtech nonprofits to have ever been backed by Y Combinator!)* You thrive on discovering new marketing channels and love to take things from 0 to 1* You are a creative problem-solver and love to find a new solution to existing problems* You’re results driven and have the analytical and technical data skills to ask and answer good questionsHow you’ll spend your time...
Discover new acquisition channels for UPchieve (75% of your time)
* Collaborate with a cross-functional team to design and implement well-thought-out experiments aimed at acquiring as many students as possible within a short timeframe.
* Depending on your experience, take the lead or serve as the marketing expert on the team, demonstrating a deep understanding of marketing channels, strategies, and their application for acquiring new users at UPchieve.* Swiftly execute marketing tests, such as landing pages, email campaigns, paid and organic social media, SEO, traditional ads, and even partnerships. Interpret results and adjust strategies accordingly.Lead the strategy to maintain and improve UPchieve’s existing acquisition channels (25% of your time)Set and manage UPchieve’s marketing budget
* Lead the development and implementation of strategy for UPchieve’s SEO and content marketing
* Improve upon and maintain UPchieve’s google adwords* Improve upon and maintain UPchieve’s organic social and social ad strategiesPreferred Experience
We’re looking for someone who...
* Has experience either as the first or only marketer on a small team, in any relevant role scaling a tech startup, or another highly entrepreneurial position
* Has 5+ years of broad marketing experience. Ideally this person has experience in some of the following areas (we don’t expect you to have experience with all of them!): Ads (social, adwords, traditional), SEO/ content marketing, Community marketing, Word-of-mouth, Email marketing, Social media, Business development, PR* Highly competent measuring the success of their experiments via analytics* Know a lot about product-channel fit and using discovery methods to find and optimize it* Has a bias towards action and is resourceful* Is a strong writer capable of appealing to our high school student population* (Bonus) Experience marketing in edtech* (Bonus) Experience marketing to teens* (Bonus) Interest or experience in both b2c and b2b",

fulltimeremote / distributedweb design
"
At Shef, we are building a community-based food platform. We believe in providing our community of shefs (refugees, immigrants, stay-at-home parents, retirees) the opportunity to make a meaningful income from their very own kitchens - doing what they love! We also believe that every person should have access to a wholesome, homemade meal at an affordable price. Building a community devoted to economic empowerment and cultural inclusivity -- that's why we started Shef. As one of TechCrunch's \"favorite YC startups” backed by prominent Silicon Valley VCs and investors -- we have a ton of exciting work ahead of us! We are looking for a Senior Product Designer to help elevate our design culture and product development process.
ABOUT THE ROLE
We are looking for a senior designer to help guide our small but growing team, and make an instrumental impact on our design culture and how we develop welcoming products. This is an opportunity of a lifetime as you will be responsible for setting the strategy, building and evolving our design system, redefining the Shef brand, and helping deliver on impactful design projects that will serve customers across marketplaces and use cases — from building the future of food discovery, to community interactions, to order management systems, and more.
WHAT YOU'LL BE DOING
• Be a crucial part of the development process. Represent the design team with your product and engineering partners, facilitate design discussions, and help drive product development from concept to delivery.
• ** Build and evolve the Shef design system.** Create, evolve, and evangelize design systems for customers, cooks, and admins. Make informed design decisions based on user research, data and intuition.
• Redefine and promote Shef’s brand. Collaborate with the co-founders, marketing and product to rethink Shef’s brand. Create brand guides and work to ensure the team is following these guidelines.
• Be user-centric. Work with product and marketing to deeply understand user problems and needs. Validate ideas with mockups, prototypes, and usability testing.
• Be a beacon for design thinking. Educate the Shef team on design processes such as Jobs to be Done, Customer Journeys, and Problem Framing. Lead product discovery working groups.
WHAT WOULD MAKE YOU A STRONG FIT
• You have an outstanding portfolio or history of work, showcasing a depth of knowledge in user experience, visual and brand design.
• You strive to intimately know the people you’re designing for and how your work impacts their lives.
• You know it’s the little things that make people love a product, but you also know when it’s time to ship — You know that sometimes it’s better to validate assumptions early on.
• You like thinking about complex problems, and enjoy exploring the ambiguity inherent to defining a new product category.
• You have a self-starter attitude and enthusiasm for working in a hyper fast-paced, growing startup environment.
• You have stellar communication and documentation skills.
• You are extremely curious and have strong attention to detail.
• You have a sense of humor and energy for working on complex, high-impact solutions.
BONUS POINTS
• You are a capable illustration and motion designer
• You have worked at an early stage, fast-paced startup
OTHER REQUIREMENTS
• 5+ years experience in an inidual contributor role, on a Product Design team.
• You have experience designing mobile-first digital products and web/desktop products.
• You have experience creating or rethinking a consumer focused design system from scratch.
• You have experience with prototyping as a means to explore and convey design solutions.
• You like food :)
",

design managerfulltimesan francisco / remote
"
ClassDojo’s vision is to give every child on Earth an education they love. We’re doing this by connecting communities of teachers, children and families, and then giving them learning experiences their children love. This means ClassDojo is a consumer network, and grows like one; we are already serving communities at massive scale: last year we served 1 in 20 children in primary school in the world—52 million children—with a team of just 55. The communities we serve love and adore ClassDojo (see what they're saying); our Net Promoter Score is usually in the 70s and 80s.
As a Design Leader at Classdojo, you'll be embedded with a team of engineers, researchers, product managers, and other cross-functional teammates. You will be involved in every aspect of the product development process, from conception through launch and scale, working on both strategy and tactics to create products that teachers, kids and families love.
What you’ll do:
Turn research insights and product strategy into simple, elegant, emotive products that people want and love to use. You'll optimize for learning each step of the way by exploring ergent directions, rapidly testing them with users, and converging on feasible, innovative products people love.
What you'll bring:
*
**Product discovery experience:** You have experience rapidly researching, discovering, prototyping and ultimately delivering high quality consumer products, as part of a cross-functional team. You can share many shining examples of real work you've shipped, and what you learned along the way. Your design process is holistic, and includes user research, gathering data-driven insights, rigorous testing and rapid iteration. You love doing rapid, user-centric product discovery, and you have high standards (our product discovery teams aim for 10-20 validated prototypes per week).\
*
**Product thinking:** You thrive best when helping identify and refine problems to solve. You facilitate and draw the best design ideas from teammates. You have the ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build’). You can think and talk about the bottom line. Analytics don’t scare you, and you know which features can act as force multipliers on your company’s business model. You want to contribute to high-level strategic decisions with the rest of the product and executive teams.\
*
**Cross-platform experience:** You’ve shipped great experiences across several platforms. You know what translates from desktop and what doesn’t, or why you’d opt for one solution for iOS and another on Android.\
*
**Communication:** You possess excellent communication skills: you are able to clearly articulate your design decisions. You like sharing your work, even if it’s still in progress, to bring the team along with you. You have a sharp ambiguity filter, always seeking to clarify what is unclear for yourself and others.\
*
**Craftsmanship:** You know that design doesn’t end after you've shipped. You perpetually work with cross-functional teams to ensure our products maintain and deepen product-market fit with our users. You give and solicit feedback from other designers in order to continually raise our bar for quality.\
*
**Technical skills:** You’re a prolific designer with relevant work that you’re happy to share and discuss with us. You're familiar with common microinteractions in use (on mobile, web, desktop, etc), and have nuanced views on how to make many of them even better.\
About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
Data is core to how ClassDojo makes decisions. As our next senior data scientist, you’ll help build the world's leading consumer education business, one that is already reaching tens of millions of parents, teachers, and children. You’ll help grow ClassDojo to our next major milestone: serving 100 million+ active families, and 100 million+ in revenue, while deepening love for our brand.
The data science function at ClassDojo is an equal partner to product, engineering and design. As a senior leader on a high-performing, cross-functional team, you'll shape the team's strategic direction. You'll tackle a broad range of product and business problems: uncovering unique user insights, identifying the right growth strategies in each of the 180+ countries we operate in, identifying and testing critical product improvements, and driving revenue results. You'll also work with co-workers across the company to develop insights that inform strategy and decision-making across our entire business.
You can expect talented, motivated, intense and interesting co-workers; the work you'll do will pioneer the future of education.
What you’ll do:
* Drive orders of magnitude of growth in ClassDojo's network and revenue growth
* Design and analyze product experiments and improvements, working with cross-functional teams to translate insights into action* Define product strategy and direction, in collaboration with cross-functional peers* Empower teams with the skills and tools to get their own insightsWhat you'll need:
* 5+ years experience in a data science or analytics role at a consumer company, ideally with a stint on a high quality growth team
* Good business judgment* Ability to write structured and efficient SQL queries on large data sets* Experience designing AB/multivariate tests and drawing actionable conclusions* Strong written and verbal communication skills* Intellectual curiosity* Inclination to move surprisingly fast* Bonus: experience with data pipelines: transforming raw production and external data into user-friendly tables.About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",

fulltimesan francisco / remote
"
ClassDojo’s vision is to give every child on Earth an education they love. We’re doing this by connecting communities of teachers, children and families, and then giving them learning experiences their children love. This means ClassDojo is a consumer network, and grows like one; we are already serving communities at massive scale: last year we served 1 in 20 children in primary school in the world—52 million children—with a team of just 55. The communities we serve love and adore ClassDojo (see what they're saying); our Net Promoter Score is usually in the 70s and 80s.
As Game Art Director, you'll define ClassDojo’s visual direction, and lead our art development process. You’ll work hands-on in 2D and 3D, as well as leading teams of artists to ensure assets are delivered consistently across our products, services and games. Your responsibilities will include:
Responsibilities
Game art direction & production
* Set the standard for 2D, 3D and UI art that 50 million+ children around the world will experience, and ensure your team of artists upholds and exceeds this standard
* Develop and manage art pipelines and processes to optimize workflows within the team* Oversee the look and feel of a mobile game, taking an active, hands-on role in helping to develop, maintain, and refine game art* Assist with formal and informal critique, and provide effective feedbackProject leadership
* Source and manage artists, including creating briefs and managing outsourced artists
* Help identify inconsistencies and opportunities for improvement within the creative process* Help to ensure accuracy of art scope, schedule, and budget* Help develop creative estimates and ensure high quality execution of all deliverables* Help foster inter-department communications as they relate to artTeam leadership
* Lead, guide and inspire a team of artists, including defining goals, standards, processes and day-to-day feedback, both formal and informal creative critique
* Research, explore, and communicate best practices, and discern which ideas are most effective* Collaborate cross-functionally, working closely on the end-to-end game design process with producers, engineers, community and everyone else on a tightly knit team* Blend creativity with methodical testing and balancingCompetencies
You’ll need:
* 5+ years experience leading 2D and 3D art on a game production team, including shipped titles—ideally from pre-production through launch and live ops
* Proven ability to think conceptually and broadly about a project, game and brand as a whole, and to develop and evolve creative systems* Demonstrated experience building and leading an art team to an extremely high level of achievement* Expert understanding of art direction and storytelling* Exceptional standards for quality and good taste* Experience managing projects, priorities, and deadlines with a strong attention to detail* Clear, concise verbal and written communication* Temperament to move faster than most reasonable people believe is possible; an instigator* Ability to work effectively with cross-functional teams* Experience in a company with a high-quality culture* A great passion for games, understanding of the casual market and ability to think out of the box — plus, knowing what makes a good gameAbout ClassDojo
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",

fulltimesan francisco / remote
"
ClassDojo’s ultimate goal is to create an education system that gives every child on Earth an education they love. We are doing this by bringing together communities of teachers, children and families, and then helping them get learning experiences their children love. Last school year, we served over 40 million children—with a team of just 45.
Data is core to how ClassDojo makes decisions. As our first BI Data Engineer, you’ll help build a global consumer education business reaching tens of millions of parents, teachers, and children. Your charter is to promote a decision science culture at ClassDojo through a world-class data environment and effective tools . Through this, you’ll grow ClassDojo to our next major milestone: reach 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
In this role, you’ll work closely with the data science, product and engineering teams to help ensure that critical business questions can be efficiently answered with trusted and reliable data. You’ll help drive a decision science culture at ClassDojo and provide the tools to empower teams to find their own answers. You’ll shape and drive ClassDojo’s data roadmap, ultimately influencing decision-making across the entire company.
What you’ll do:
* Partner with data engineering, data science and product to shape data strategy and direction
* Enable data consumers to efficiently answer critical questions and get to accurate insights with trusted and efficient and data sets* Evaluate, implement, and help maintain critical tools for analysis, including our A/B testing framework and BI tools* Work with the engineering team to identify and surface key data in a performant way* Empower teammates with the skills and tools to make data-driven decisions.Relevant skills / experience
* Ability to understand and gather requirements from stakeholders to inform projects
* Can work cross functionally and help execute large scale projects across teams* Ability to write structured and efficient SQL queries.* Experience transforming raw production and external data into user-friendly tables.* Experience with data pipelines* Experience with evaluating new tools and implementing them* Experience monitoring and testing tables to ensure data integrityAbout ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of engineers, designers, and educators from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that will transform education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're excited about having an impact in education at massive scale, we'd love to hear from you.
",

6+ yearsfull-timesan francisco / remote
About ClassDojo
ClassDojo's vision is to give every child on Earth an education they love.
Our flagship app is the leading communication platform for K-8 teachers, children and families around the world. They use it to stay connected, sharing photos, videos, messages, moments and activities through the day.
And now, ClassDojo Beyond School is now beginning to help children get the best learning experiences the world can offer, beyond those available in their local school.
Today, ClassDojo is adored and used by 51 million+ teachers, children and families in 95% of pre K-8 schools in the US, across 180 countries and growing fast. You can read more about our thesis to change education from the ground up here: https://bit.ly/3o4E2L7.
About the role
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
As our 0→1 Product Leader, you’ll create and validate new products reaching tens of millions of children and families, building a global consumer education business. You’ll grow ClassDojo from where we are to our next major milestones: reaching 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
You’ll do this by rolling up your sleeves to discover opportunities for alternative revenue models, validate and invalidate these, and execute on one or more with the most promise. You’ll work closely with our founders, head of product, and other product teams to generate and test exciting ideas quickly and creatively. You work at both a strategic and tactical level, turning data, research, and intuition into products that people want and love to use. In the process, you optimize for rapid learning by uncovering unique insights or theses, exploring ergent prototypes, and testing value and viability with users to converge to simple, elegant, validated prototypes and products.
Your work will identify and build new business lines, taking them from 0 to 1, drive growth, and should help further our mission to provide educational experiences kids and families love.
Competencies
- Experience discovering and building new consumer products, achieving product-market fit
- Experience monetizing consumer products (ideally subscription products or marketplaces)
- Experience as a founder / equivalent level of accountability
- Strong grasp of product strategy
- Strong product intuition
- Experience conducting user research and developing strong user understanding via many methods
- Strong business skills, comfort with basic forecasting and managing of revenue, expenses, and general operations
- Strong quantitative skills and comfort with data and statistics, creating/refining hypotheses by exploring user data
- Works well in resource-constrained environments
- Structured problem-solving ability
- Good judgment and strong thought partner for head of product and CEO on product and revenue strategy
- Moves faster than is comfortable - an instigator
- Clear, concise written and spoken communication
- Strong follow-through
Bonus competencies:
- Experience with brand
- Experience growing consumer products internationally
- Experience at a high quality culture tech company
- 7+ years of professional experience
- Americas timezones
About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
Technology
Frontends: React, Swift, Kotlin Backends: Node.js, Go Databases: Aurora Mysql, MongoDB Atlas, Redis Infrastructure: AWS, Docker, Nomad Data: Redshift, Airflow

fulltimesan francisco / remote
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
As our 0→1 Product Leader, you’ll create and validate new products reaching tens of millions of children and families, building a global consumer education business. You’ll grow ClassDojo from where we are to our next major milestones: reaching 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
You’ll do this by rolling up your sleeves to discover opportunities for alternative revenue models, validate and invalidate these, and execute on one or more with the most promise. You’ll work closely with our founders, head of product, and other product teams to generate and test exciting ideas quickly and creatively. You work at both a strategic and tactical level, turning data, research, and intuition into products that people want and love to use. In the process, you optimize for rapid learning by uncovering unique insights or theses, exploring ergent prototypes, and testing value and viability with users to converge to simple, elegant, validated prototypes and products.
Your work will identify and build new business lines, taking them from 0 to 1, drive growth, and should help further our mission to provide educational experiences kids and families love.
Competencies
* Experience discovering and building new consumer products, achieving product-market fit
* Experience monetizing consumer products (ideally subscription products or marketplaces)* Experience as a founder / equivalent level of accountability* Strong grasp of product strategy* Strong product intuition* Experience conducting user research and developing strong user understanding via many methods* Strong business skills, comfort with basic forecasting and managing of revenue, expenses, and general operations* Strong quantitative skills and comfort with data and statistics, creating/refining hypotheses by exploring user data* Works well in resource-constrained environments* Structured problem-solving ability* Good judgment and strong thought partner for head of product and CEO on product and revenue strategy* Moves faster than is comfortable - an instigator* Clear, concise written and spoken communication* Strong follow-throughBonus competencies:
* Experience with brand
* Experience growing consumer products internationally* Experience at a high quality culture tech company* 7+ years of professional experience* Americas timezonesAbout ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
This role is a critical hire. You'll be the first product marketing manager on the team and will play a huge role in defining the function and driving tons of impact. You'll be responsible for figuring out how to best market our new and existing products so that we can grow ClassDojo to our next major milestone: reach 100 million+ active families and tens of millions in revenue while deepening our brand love.
What you'll do:
As our senior product marketer lead, you'll help us grow ClassDojo to be the world's most widely-used pre-K-8 product and the world's most-loved consumer education brand for kids by building a deep understanding of our market, creating our positioning, and bringing that to life through excellent storytelling and marketing skills. You'll also have a lot of influence to work with our product teams to shape the future of education.
You'll work with a team of product managers, data scientists, growth marketers, and other cross-functional partners to hit our 10x user and revenue growth goals.
If you're an experienced product marketer and excited to roll up your sleeves to help us achieve our aggressive goals, we'd like to hear from you.
What you'll bring:
* Product Marketing Leadership: You have experience launching products successfully to millions of users. You can craft go-to-market plans with well-defined segmentation, targeting, positioning, messaging, and channel mix strategies. You can create product feature adoption plans for existing products and execute them by working with creative, growth marketing, and product teams.
* User Centricity: You know how to drive market research projects to gain consumer insights and easily integrate the findings into marketing and product plans. You know that marketing's first rule is we're not our customers, and we need to study and learn their behaviors, needs, and motivations to build world-class customer experiences, and you know exactly how to do that.* Storytelling Skills: You have excellent storytelling skills. You can look at any product page, advertising campaign, email marketing campaign and think of ten ways to improve it. You can take standard product specs and easily turn them into clear, compelling product messaging that will attract customers. You've demonstrated storytelling skills many times in your career with successful product and marketing campaign launches.* Structured Problem Solving Skills: You know how to work your way through complex problems. You can easily break a problem down into components, ask the right questions, and build a robust framework around the problem before ing into the solutions.* Intellectual Curiosity: You are highly curious about start-ups, marketing, and technology. You constantly try to improve your knowledge and your craft. You always dig deeper and ask great questions to learn more about our users, our business, and our products.What you'll need:
* 6+ years of product marketing experience at a consumer brand.
* Excellent storytelling skills - you can create a clear, compelling story effortlessly.* Experience with copywriting or working with copywriters.* Experience driving market research and customer insight projects.* Experience with segmentation, targeting and positioning.* Experience successfully bringing new products to market.* Experience driving integrated marketing campaigns that bring our positioning strategy to life and drive product adoption.* Experience with designing and executing A/B testing.* Deep understanding of customers and ability to turn insights into actionable experiments.* Strong product intuition and business judgment, strong thought partner for head of marketing and other leaders in the org.* Structured problem-solving ability.* Works well in resource-constrained environments.* Moves faster than is comfortable, an instigator.* Strong follow-through.Bonus competency:
* Experience with building GTM plans for international growth
About ClassDojo
ClassDojo's mission is to bring communities together and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community and exciting, inspiring, and creative classrooms and homes for kids. We're one of the fastest-growing education companies of all time, used and loved by tens of millions of teachers, families, and children in 90% of K-8 schools in the US and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of engineers, designers, and educators from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We're building a company that will transform education and one that is the kind of place we've all always wanted to work. We believe you'll do the best work of your life here.
Diversity
ClassDojo's vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco and distributed teammates around the world.
If you're excited about having an impact on education at a massive scale, we'd love to hear from you.
",
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
We're looking for an experienced lifecycle/engagement marketing manager to build and execute our lifecycle strategy from scratch. This is a critical role where you'll get to be the architect of our engagement communication strategies for all of our customer segments. (teachers, school leaders, and families) Every touch-point you create will reach tens of millions of users and significantly impact our customers' experience. You'll play an essential role in growing ClassDojo from where we are to our next major milestones: reaching 100 million+ active families and 100 million+ in revenue while deepening our brand love.
What you'll do:
As our senior lifecycle growth marketing lead, you'll help us grow ClassDojo to be the world's most widely-used pre-K-8 product and the world's most-loved consumer education brand for kids. You'll do that by developing always-on lifecycle marketing campaigns across email, in-app, and push notification channels to increase activation, engagement, and retention. You'll be responsible for developing an experimentation roadmap, executing it, and analyzing the results.
You'll work with a team of product managers, data scientists, product marketers, growth marketers, and other cross-functional partners to hit our aggressive user and revenue growth goals.
If you're an experienced lifecycle growth marketer and excited to roll up your sleeves to help us achieve our goals, we'd like to hear from you.
What you'll bring:
*
**Lifecycle Marketing Leadership:** You have experience building and executing successful lifecycle marketing strategies that drove significant user and revenue growth in previous jobs. You know how to think about users' entire lifecycle and easily identify where to focus your efforts. You understand that managing users' lifecycle doesn't end with marketing channels and crosses across all customer touch-points, including product experience and customer support. You know how to connect all the dots to create high-quality customer journeys that drive growth. You have a strong understanding of growth models, strategies, and tactics. You know how to build compounding growth loops that fuel activation, engagement, and virality.\
*
**Channel Expertise:** You're an expert in one or more of the following channels: email, push-notifications, in-app marketing modules. You have the technical expertise and experience to execute marketing campaigns end-to-end. You know how to craft compelling, multi-channel campaigns and best practices for each channel. You have experience using tools like Braze, Iterable, or BlueShift.\
*
**Experimentation Experience:** You have experience operating in a data-driven environment. You know how to go through hypothesize, build, launch, analyze, and iterate loop at a fast-pace.\Structured Problem Solving Skills: You know how to work your way through complex problems. You can easily break a problem down into components, ask the right questions, and build a robust framework around the problem before ing into the solutions.\
*
**Intellectual Curiosity:** You are highly curious about start-ups, marketing, and technology. You continuously try to improve your knowledge and your craft. You always dig deeper and ask great questions to learn more about our users, our business, and our products.\
What you'll need:
* 6+years of growth marketing experience at a consumer brand, including building out lifecycle and engagement marketing campaigns.
* Strong understanding of growth models, strategies, and tactics.* Advanced channel management skills and technical execution knowledge with email marketing, push notifications, and in-app marketing.* Strong understanding of engagement, retention metrics, and campaign success metrics.* Deep understanding of customers and the ability to turn insights into actionable experiments.* Highly analytical with strong quantitative skills and comfort creating/refining hypotheses by exploring data.* Experience with SQL encouraged or at least willingness to learn. Ability to partner closely with Data Science to set up and analyze experiments.* Experience building or integrating with marketing technology tools, working closely with engineering and product.* Strong grasp of growth strategy, including thinking in building and optimizing activation, engagement, and retention loops.* Strong product intuition and business judgment, strong thought partner for the head of marketing, and other org leaders.* Excellent written + verbal communication skills. Ability to articulate complex technical information to leadership and cross-functional partners on product/engineering teams.* Structured problem-solving ability* Works well in resource-constrained environments* Moves faster than comfortable, an instigator.Bonus competencies:
* Experience growing consumer products internationally
* Experience with story-telling, copywriting and brand-buildingAbout ClassDojo
ClassDojo's mission is to bring communities together and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community and exciting, inspiring, and creative classrooms and homes for kids. We're one of the fastest-growing education companies of all time, used and loved by tens of millions of teachers, families, and children in 90% of K-8 schools in the US and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of engineers, designers, and educators from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We're building a company that will transform education and one that is the kind of place we've all always wanted to work. We believe you'll do the best work of your life here.
Diversity
ClassDojo's vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco and distributed teammates around the world.
If you're excited about having an impact on education at a massive scale, we'd love to hear from you.
",

3+ yearsfull-timeremote
About UserGems
- We're a passionate and growing team from around the world - the US, Europe, and Asia. Our customers include Mixpanel, UserTesting, Heap, ON24, BrightTALK, LaunchDarkly, etc.
- We've been recognized by SaaS Awards as a finalist for 3 categories: Best SaaS for Sales & Marketing, Best SaaS for Improved Productivity, and Best SaaS Newcomer 2020.
- We are growing 3-4x year over year.
- We believe strongly in being customer-focused and data-driven in everything we do.
- We are an inclusive workplace. We value inidual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.
- Our products help companies generate new revenue for their businesses. Our customers see a > 1,000% return in investment (ROI) within the first year.
- As a remote company, we have a Weekly Standup every Monday, a virtual Happy Hour every 6 weeks, and a Company All-Hands every quarter so that everyone stays connected and updated.
About the role
Send the following information to [email protected]
- Your resume / CV
- A short blurb why you're interested in UserGems
UserGems is the future of outbound sales and marketing. We use artificial intelligence to help companies identify the best potential buyers, and win more deals.
We're looking for a full-cycle Senior Account Executive to accelerate UserGems' growth by acquiring new customers, ensuring customer satisfaction, and closing expansion opportunities.
As a full-cycle Senior Account Executive:
- Acquire New Customers: You will manage the cycles cycle from lead to close
- Ensure Customer Success: You will cultivate long-term relationships with customers & ensure successful adoption of UserGems within new customers
- Drive Expansion: You will identify and close expansion opportunities within the accounts you land
- You will be able to clearly articulate and demonstrate our value proposition, and influence buying decisions
- Path to leadership: You will help coach less tenured reps and help build the sales team
Why you should join our Sales team:
- You'll report directly to the CEO and co-founder who strongly believes in fostering an environment of mentorship and career growth
- Customers love us! (see our Customers page and G2 Reviews)
- You'll sell to buyers that are just like you - sales and marketers
- Our marketing and sales teams actually get along; we're both measured by closed revenue
- You'll own the entire customer relationship and build your book of business
- We just raised funding from top Silicon Valley investors
- You’ll be part of a hypergrowth startup as it scales from 10 to 100 employees
How you'll ramp ...within your first week...
- You'll get familiar with our product, sales process and tools
- You'll shadow on all sales and customer calls
- You'll practice a few mock demo's and product Q&A's with our team
...day 30...
- You'll run a few sales calls independently
- You'll multi-thread open opportunities via email, calls, LinkedIn, etc.
- You are familiar with our product, competition, common Q&A
- You'll continue shadowing customer calls
...day 60...
- You’ll be actively managing an opportunity pipeline
- You'll be collaborating with marketing on campaigns, processes to accelerate the pipeline
- You'll close your first sale and ring the (virtual) closing bell!
- You'll have your first implementation and customer onboarding call
...day 90...
- You'll be an integral part of our revenue team and success
- You'll have a firm grasp on sales best practices and be able to onboard and help new starters
- You'll have your first monthly check-in's with your customer accounts
- You'll provide ongoing feedback to the marketing and engineering teams based on prospect and customer feedback
- You'll recommend ways to improve our sales and success processes
What you've accomplished so far
- You have a demonstrated track record of success in consistently hitting your quota
- You’ve become a trusted resource for your prospects, customers, and teammates
- You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)
- You are comfortable leading “business value” and “ROI” conversations
- You thrive in a high growth environment, are self-motivated with an entrepreneurial spirit
- Experience selling to sales or marketing leaders a plus
- Comfortable selling to VP and above, and comfortable navigating through multiple decision makers in an organization
- You're familiar with SaaS sales and customer success best practices
- You've had some experience coaching and developing other SDR, AEs and/or CSM successfully
About UserGems
- We're backed by top Silicon Valley investors, including Uncork Capital, Craft Ventures, etc.
- We are growing 3-4x year over year.
- We're a remote-first company with employees across the US, Europe, and Asia
- We have Weekly Standup every Monday, virtual Happy Hour, and quarterly in-person Company All-Hands so that everyone stays connected and updated.
- We believe strongly in being customer-focused and data-driven in everything we do.
- We value inidual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.
Technology

3+ yearsfull-timesan francisco / remote
"
We're looking for software engineers who want to take ownership and drive development of large product areas. Joining Searchlight means seeing all parts of the business, helping to build the team, and shaping our culture from the earliest stages.
You'll be responsible for…
* Working directly with the founders to design, develop, and scale the core product to delight our users
* Taking ownership over engineering architecture and implementation based on product specs* Building new features for internal and external stakeholders* Writing, testing, and shipping code every day* Working collaboratively across teams (internal and external) to ensure that product development cycles are completed successfullyWe’re looking for someone who (professionally)...
* Has a BS/BA in computer science/related field or equivalent practical experience
* 4+ years as a full-time software engineer, management experience a plus* Thrives in doing what has to be done, whether it’s a rapid prototype or putting out a fire* Has strong problem solving and analytical skills* Is experienced in Javascript, PostgreSQL, Node.js, and familiar with Apollo GraphQLWe’re looking for someone who (personally)...
* Wants to be an early employee at a small, fast-growing start-up
* Cares deeply about fixing the hiring process* Feels a sense of accountability to the team and expects the same in return* Is endlessly curious and a fast learnerWe offer...
* generous compensation
* generous equity* comprehensive benefits* a erse, young, and talented team* a fast-paced, humble, and mission-driven cultureSearchlight is an equal employment opportunity (EEO) employer. We offer equal opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
",
About LogDNA
LogDNA is a venture-funded ($60M funding) leader in multi-cloud and on-premise log management solutions. It provides detailed insights into the production environment by enabling developers to centralize logs from all applications, servers, platforms, and systems into a clean and intuitive web viewer. Smart parsing and intelligent filters let users search through an unlimited amount of logs at blazing fast speeds. LogDNA is trusted by thousands of customers and powers IBM Cloud’s global logging platform.
Experience LogDNA for Any Infrastructure, Any Architecture, Any Language.
About the role
Skills: Node.js, Elasticsearch, Distributed Systems, Rust, Microservices, Amazon Web Services (AWS)
About the role
We are looking for a passionate and motivated Senior Software Engineer to help us deliver our evolving, world-class log management system. You will work on every part of the system , including integration with external systems, data ingestion and processing, search, and API design. The ideal candidate is self-motivated, holds themselves and others accountable and maintains the highest standards. They will put the customer first and be comfortable with the velocity of a fast-paced startup, and not be afraid to tackle the scaling challenges of petabyte per day customer data.
At LogDNA, you will be involved in envisioning and implementing a fast and modern log management platform that offers the flexibility of an amazing developer experience combined with the trust of enterprise-grade infrastructure. Today, LogDNA is used by over 3,000 teams including customers at IBM, Reddit, ASICS and Lime Bike. We are building a future where developers don’t have to dread the tools they use at work, starting with log management.
Responsibilities: Work closely with the product management and internal teams to understand the needs of our customers and quickly iterate to develop features Design, implement, and launch critical product features in a fast-paced environment Provide ongoing maintenance, support and enhancements of our product Collaborate in cross-functional teams and with partner companies Investigate and improve overall system performance and scalability Drive engineering best practice and mentor colleagues
Qualifications:
Significant, relevant industry experience Strong computer science fundamentals: data structures, algorithms, distributed systems, databases and information retrieval Strong understanding of web and SaaS technologies Obsession with product quality and customer success Keen attention to detail, without forgetting about the big picture Strong communication skills with the ability to lead technical discussions Solid experience with a server side language and framework, ideally Node.js
Bonus Points for Prior Experience:
ElasticSearch Kubernetes Cloud Platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure REST APIs Redis, MongoDB Message Queue systems like RabbitMQ or Kafka Experience with Rust Data mining and machine learning Experience with open source software About LogDNA
LogDNA is on a mission to empower people who build solutions that shape the world. We’re doing this by delivering a platform that enables enterprises to get more value from their observability data in real time, regardless of source, destination, use case, or scale. We’re not the only ones working on this problem but we have a few things the others don’t.
We’re cloud-native and know how to make the most of modern technology like Kubernetes. We have scaled a solution from zero to petabyte scale in a short amount of time, while supporting thousands of active users across multiple environments. We are hungry for change and are surrounded by enterprises telling us they’re hungry, too. We have a kick-ass group of people who are thinking about the problem analytically and are excited to change the observability world for the better.
LogDNA has helped some of the world’s most innovative companies transform how they manage their systems and applications. Still, we know that we can help them get more value from their observability data by providing more flexibility and control over how they use it. This will enable teams to spend less time switching between data silos so they can focus on shipping better, more resilient, and secure products.
We have momentum on our side. Last year we saw triple digit revenue growth and added 800 new customers to our roster. Recent accolades include being named to YC’s Top Companies, CRN’s 10 Hottest DevOps Startups, and EMA’s Top 3 Observability Platforms.
What it’s like to work at LogDNA
At LogDNA, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology’s biggest challenges. We hold the prestigious Great Place to Work badge and have won the Fortune Best Small and Medium Workplace award for the last two years in a row. Join us if you:
Want to solve hard problems. Want to enable LogDNA’s customers, partners, and community to be highly productive and successful. Thrive in collaborative, cross-functional environments. Enjoy jumping in where needed to help the whole company succeed. Take your role, but not yourself, seriously. At LogDNA, we know that pride, humility, and kindness are not mutually exclusive. Benefits Receive competitive compensation. Receive competitive benefits, including: 100% healthcare coverage for you and your family. 100% dental coverage for you and your family. 100% vision coverage for you and your family. Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge. One company-wide mental health day off per month in addition to all nationally recognized holidays. $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.
This is a full-time remote opportunity. LogDNA is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.
Technology
Node.js Kubernetes Elastic Search MongoDB Redis Kafka

3+ yearsfull-timesan francisco / remote
"
About Seam
Seam is a platform for keyless entry into buildings. We are connecting to entrances in people's homes, and allowing service providers like DoorDash, Rover, and UPS to deliver their services more easily. Beyond smart access, we are building a platform to all economically relevant smart devices in people's homes.
Seam is backed by Tiger Global, Root VC, founders and execs at Stripe, Plaid, and Airbnb, and other amazing angels and funds.
About the Role
Have you ever come home from work, and encountered a \"Missed Delivery\" slip on your front door? It's frustrating when you miss a grocery delivery or a much anticipated package in the mail.
As online shopping becomes more and more prevalent, this problem is only going to get worse!
Seam is on a mission to overhaul the delivery experience by allowing consumers to give delivery companies pre-authorized access to their doors. Our team, made of alums in Nest, Sonder, Stanford, Berkeley, YC, and more, is building the software that will become the unified platform to smart access in our homes.
We are looking for someone who can wear many hats, specifically in Product Management and UX Design! Coming onboard, you will be in charge of creating a suite of applications to be used by consumers and property managers to manage access to their homes and buildings.
On the product side, we are looking for:
* Loves ing in with users to understand the problems they have
* Experience in end to end product management -- from discovery to delivery* Someone with great emotional intelligence, and can communicate effectively with the team and our users* Bonus points if you've been involved in scaling a product from 0 - 1, and grown marketplacesOn the design side, we're looking for someone who:
* Pays attention to detail
* Thinks through all of the edge cases of a user journey* Can build an interface that is both user friendly and aesthetically pleasingOur Technology Stack
Design: Figma
Frontend: React, Chakra UI
Backend: NodeJS, Next.js, Postgres, Vercel, Typescript
",
"
What we're looking for
Roboflow’s core belief is that computer vision is a foundational technology that is going to transform nearly every industry. We currently have over 100,000 users including from half of the Fortune 100. Roboflow has enabled our customers to accelerate cancer research, conduct experiments in space, accelerate the world’s transition to green energy, and improve retail experience (to name just a few!) with world altering technology.
Roboflow is growing rapidly and we will be hiring for many new roles in the coming months. We don't want to miss out on the perfect candidate just because the timing is a little off. If you're super excited about joining our team but we don't have an open role that fits we're open to creating one!
What we need from you
Let us know. What's your superpower?
Who you'll be working with
You’d be joining a team of under 30 team members located all over the US and Europe. We love hiring past and future founders. Our team is constantly working to solve big problems together and we all pitch in to get the job done. We strive to create a world-class remote environment in which you can do your best work.
",

3+ yearsfull-timelos angeles / remote
"
What we're looking for
Sutra is seeking a talented inidual who is truly a self-starter. You'll join the team and be a part of all major technical decisions. You're comfortable building new systems from the ground up during a period of hyper-growth.
The Role
* Help lead the design, architecture, and execution of backend
* Advance our back-end architecture and stay one step ahead of growth* Take technical ownership of features and move the product forward* Partner closely with the product team to consistently move the needle* Present cross-team launches and updates at company-wide check-ins* We make heavy use of Node, Firestore, Stripe, Sendgrid, and TwilioThe You
* Ship. You like to get things done.
* You prefer to spend your time building backend services rather than frontend components* 3+ years experience as a problem solver* Expert in building and scaling NoSQL databases (Firebase is a plus)* Experience in React.Js (React, Redux, CSS/SASS, HTML, Typescript)* Excellent communication skills* Proven record of shipping features on time and on budget* Organized, self-sufficient, and a go-getterThe Benefits
* Weekly workouts with the team
* Health/dental/vision coverage* Unlimited PTO / sick leave",

full stackfulltimeremote
"
Help fix the legal industry!
The way legal paperwork gets done is filled with inefficiencies, which leads to ridiculously high legal fees. We fix this by building software that automates and streamlines the process.
We're profitable and growing sustainably. We're the most popular way for high-growth technology startups to form, and are also used by tons of top-tier startups for hiring and fundraising. Our software is more advanced than any other online legal service. We've invested a lot in architecture, maintainability, and testing, giving us a significant advantage as we build out functionality that founders and attorneys can currently only dream of.
We're a quiet leader in the legal technology space — if you are interested in changing the legal industry, this is arguably the best place to be.
Notes on our stack and process:
* Our backend is mostly in Ruby on Rails, with very small amounts of Scala and Go as well.
* Our front-end is mostly in Ember.* We use CI extensively for linting, tests, visual diffs, and deployment.* We're not religious about any particular technology — we believe in using the right tool for a given problem.This is a great fit if you want to work:
* ... on a complex product, with a ton of engineering challenges
* ... in a company that strongly values good software development practices* ... at a product-driven company bringing an archaic industry into the future* ... on a beloved product with a lot of usage and visibility in the startup community* ... with bright people who are extremely passionate about their work* ... where you'll be a key early software engineer* ... at a financially sound company that is not dependent on venture capital financingYou must have:
* An inability to write anything but clean, maintainable code.
* A strong aversion to code without test coverage.* Deep experience with building, maintaining, and optimizing large-scale, production Ruby on Rails applications* Significant experience building software as part of a team with strong development practices* Excellent written English communication skillsExperience with Ember is a bonus, but not mandatory.
We've been remote-first since 2013. If you're in the SF Bay Area and want to work in an office when the pandemic is over, we could probably arrange that.
We are happy to support an H-1B visa application after 2 years of employment, if desired. We are only looking directly for full-time employees - we are absolutely not interested in agencies, contractors, or recruiters.
",

contractremote
"
Here at Clerky, we build software to help startups and their attorneys get legal paperwork done both safely and easily. We're the most popular way for high-growth technology startups to form, and are also used by tons of top-tier startups for hiring and fundraising paperwork.
Despite our popularity, we have been extremely quiet and focused on product development. As a result, many of our customers don't fully understand the full value of what they're getting, and there is still a lot of room for growth in terms of market awareness. We're looking for a content strategist / writer to help us tackle these challenges!
Things You Could Work On
* Blog posts.
* Newsletters.* White papers.* Social media.* Support documentation.* Internal documentation.Minimum Requirements
* Highly considered writing — you naturally seek to make sure every assertion you make is one you intend to make, like you might with a scientific paper.
* Concise writing — you naturally seek to find the most elegant way to communicate and eliminate any unnecessary words. You get pleasure from making sure your writing doesn't have any throwaway phrases or filler words.Work as craft — you get much of your satisfaction from refining and iterating your work until it's as close to perfect as possible. We're not looking for someone who primarily gets satisfaction from pumping out content at a high speed.* Lack of ego — due to the complexity of our subject matter, and the nuanced nature of our market, writing at Clerky often requires a lot of iteration. If you take feedback personally, this probably isn't a good fit.* Critical thinker — we seek to learn from what others have done, but use that to inform our thinking from first principles rather than blindly following an established playbook.This position is for a contractor, at roughly 5-15 hours per week to start. If we turn out to be a good fit for each other, an increased workload and full-time employment are definite possibilities, if those are appealing to you. We work asynchronously, so you can set your own schedule and work from wherever you like.
Compensation is highly competitive. We seek the best, and compensate accordingly.
",

fulltimeremote
"
About UsJoin our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 10,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. We're completely revolutionizing the way veterinarians discover and buy products, and how animal health brands engage their veterinary customers. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team.
About the PositionWe're looking for an upbeat and incredibly positive person to help us engage and grow our vibrant community of veterinary professionals. We've found that veterinarians, veterinary technicians, and veterinary staff are the most incredible people to work with. Our users collectively help millions of animals every year, and you'll play a pivotal role in helping them be of service to America's pets.
Vetcove aims to deepen our engagement with our customers and support them better through 1-on-1 interactions by phone and live chat, our new ambassador program, our internal discussion boards, events, educational courses & webinars, weekly giveaways, collaborative content, and much more. You'll develop and lead new projects that deepen bonds with our most loyal users, address their needs, and help them tell their story to the veterinary community. You'll also combine technology with your superior communication skills to help new users feel welcome and confident in their use of our platform. Lastly, you'll take a lead role in communicating with the veterinary community about Vetcove, both on our platform and outside of it.
Experience in a relevant customer-facing role, as well as excellent written and verbal communication skills, are required. It would be huge bonus to have knowledge of veterinary products, or to have had experience at a veterinary clinic–but it is not required.
Another bonus is if you have a knack for customer service strategy and retention marketing. We use technology and automation to keep our many clinics engaged and actively sharing Vetcove. A part of your role will include working with us to strategically scale our support function and provide both an incredible first impression and a delightful day-to-day experience for our hospitals. You'll also play a key role in supporting our content marketing and digital engagement initiatives by collaborating with our passionate community.
What you'll do-Design and lead new community development projects-Train, educate, and develop new Vetcove users-Support existing Vetcove users when they request assistance-Collaborate with engineering to enhance day-to-day user happiness-Work with loyal users to improve our platform and perpetuate our message
You should have-1-3 years of relevant, customer-facing work experience-Excellent written and verbal communication skills-Ability to adapt quickly and manage many concurrent responsibilities-A strong desire to help our customers succeed-A positive attitude and one-for-all team mentality-Tech/start-up work experience is a plus
",
About Response
What we're building
Response is organizing the world’s inventory – making it universally accessible and useful. We make it easy for businesses to shop all their vendors in one place. From one person operations to publicly-traded companies, teams that use Response cut ordering time in half and save on supplies with the vendors they already use. You can watch our latest demo here.
Traction
We're still in private beta, but we're already working with amazing companies like Embark, Backflip, Saltbox, Findaway (a Spotify company), and many more.
Funding
We are well-funded and backed by great investors, including Y Combinator, Twenty Two Ventures, and Derianto Kusama.
Team
We’re a small but mighty team of 3 technical co-founders – Keivan, Kais, and Nolan. We've spent years relentlessly focused on understanding the biggest challenges facing B2B purchasing. We started off learning about these challenges in the humanitarian sector building enterprise software to help procurement teams automate the tendering process. When the COVID-19 crisis hit the world, we dropped everything to help: giving our technology to healthcare teams so they could quickly source life-saving PPE. For a time, we even became procurement officers ourselves – providing our services (and up to 30% in savings) to other high-growth startups.
Why join now?
We have a clear target persona, initial sales playbook, and are building something people want. At the same time, we've only taken our first step towards a significantly larger opportunity. Like any startup, our product and GTM roadmap is ever-evolving, but it's never been clearer. In short, it's the perfect time to join and we can't wait to meet you. 🚀
About the role
Overview
As Response’s Founding Business Development Representative (BDR), you’ll be responsible for building out our go-to-market strategy and sales team.
Why now?
We've spent years relentlessly focused on understanding the biggest challenges facing B2B purchasing. We have a clear target persona, initial sales playbook, and are building something people want. At the same time, we've only taken our first step towards a significantly larger opportunity. Like any startup, our product and GTM roadmap is ever-evolving, but it's never been clearer. In short, it's the perfect time to join and we can't wait to meet you.
Responsibilities
We’re looking for someone who understands our business well, sources their own prospects (and iterates if it doesn’t work), manages accounts, and helps drive them to adoption. Below you can find the set of responsibilities that serve as the basis for the role:
(1) Building the foundations of Response’s BD team and sales playbook
- Develop a keen understanding of Response’s product and value proposition.
- Work directly with customers to understand their challenges and inform product decisions.
- Formalize our sales playbook and documentation.
- Work with the founding team to establish a world-class BD team and culture.
- Mentor junior members.
- Learn new skills and tools as required to solve unique sales challenges.
(2) Owning the top of Response’s funnel
- Drive awareness for Response through identifying and prospecting accounts.
- Build, test, measure, and iterate different outbound strategies and book meetings with qualified prospects.
- Sustain a high level of daily outreach across channels (phone, email, and socials)
- Generate and manage a qualified pipeline so that our team can successfully onboard new customers to Response.
- Collaborate with founders to win priority accounts.
- Work with founders to refine customer segmentation and messaging, so that you can find and message personas that are likely to get significant value from Response.
- Conduct discovery to understand prospects’ business challenges, and articulate how Response provides value to different customers based on their role and industry.
- Support in researching and pitching strategic partnerships.
- Achieve monthly quota for new opportunities opened.
- Maintain CRM (we use Close.com) hygiene so that you and other team members can use that data to analyze and report on pipeline health.
Once you’re onboarded, we’ll work together to refine these outcomes to make them measurable and time-bound. We’ll also create a set of learning outcomes that align with your personal and professional growth goals.
What excites us
- Experience building and/or executing a successful sales cycle.
- Familiarity with selling to supply chain, logistics, and/or operations teams (or any industry that has schlep blindness).
- Metrics-driven: a love for testing, tracking, and iterating on your process
- Independent: the ability to thrive in ambiguity and work autonomously
- Flexible: can fit into any part of the sales process to help close priority accounts.
- Realistic: figure out what’s important and find the “90/10” solution to get it done.
- Experience with consultative sales: building relationships with potential customers, identifying their pain points, and determining whether Response is truly a fit or not.
- Genuine curiosity and desire for feedback
- Excitement to pursue a career in sales or business development.
- Previous founding or startup experience.
Our sales stack
- Close.com
- LinkedIn Sales Navigator
- LinkedHelper
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you feel like you don’t meet every requirement for this role, we encourage you to apply anyways. We’re flexible and don’t want technicalities getting in the way of meeting incredible candidates.
Technology
We use a variety of tools/languages/technologies at Response. We don’t strictly require experience in any of them, but here’s our primary stack:
- React (Redux, Typescript)
- Django (Python)
- PostgreSQL
- AWS
- Docker

fulltimesf / bay area / remote
"
Athlane is hiring an Ops Manager to grow our Customer Success team!
What you'll do:
Own the end-to-end customer experience:
* Guide customers through pilots and on-boarding
* Interface with customers to understand and communicate their needs - partner with them to help them achievetheir business goals* Build our customer success workflows, on-boarding processes, and strategy to support brands* Be the voice of the customer in product and roadmap conversations* Take ownership of account-based and company-wide goalsWork with streamers and brands:
* Review of streamers applying to brand/game publisher campaigns
* Use of several tools to coordinate streamers and brand partnerships* Direct relationship and customer success management with Marketing employees at large companies* Help write articles and messaging tips for customers on IntercomYou are:
* A customer success manager with experience in software, esports, and/or marketplaces
* Used to dealing with various customer types - whether professionals (brands/marketers) or creatives (streamers)* Seeking to be part of an early stage startup and wear multiple hats* Excited to learn more about esports, gaming, and data* Resourceful, creative, and communicative. You're not afraid to learn new things and think up new approaches to a problem.* Empathetic with customers' needs, and with the team - other people do better when they work with you!* Have great attention to detail and high-quality, but know how to balance that with speed given we're a startupIdeal background:
* Impeccable short-form and long-form writing
* Strong grasp of statistics, data processing, and data science principles.* Tableau and/or other data viz tools* Deep CRM comfortability - both with low-fidelity sheets on Notion/GSheets as well with tools like Hubspot, Airtable, and/or Salesforce* Strong communication skills (written and oral)* Ability to learn quickly and attention to detail",

6+ yearsfull-time
"
Ready to join a fast-growing, erse team tackling a $200B+ industry?
HiOperator's mission is to automate customer service by augmenting awesome humans with great technology. We believe that there’s a path to automation that greatly enhances the roles and career paths of customer service agents, rather than makes them obsolete.
We are a profitable, growth stage startup and our investors include Y Combinator, Hearst Lab, and 43North. We have been scaling exponentially and as a senior member of the HiOperator research team, you will play a central role in delivering the technology to achieve this mission through a combination of machine learning, integrations, and clever programming.
As part of our team, you will work on topics such as advanced text generation and text categorization.
Why HiOperator?
Customer service is one of the clearest use cases for developing a rich, conversational AI, with a long term goal to achieve AGI. Because of our industry and approach, there are several advantages to our scientists:
* A rich amount of text data (customer service emails) that are often already tagged into different categories.
* Your work is central to the vision of the company, and so you will have full engagement from leadership. Your work truly matters here and will be a key focus.* Our financial model creates the margins needed to actually utilize the advanced models you create in production. Building state of the art makes sense for us!What You’ll Do:
As our lead scientist, you will help carry out all the duties involved in delivering AI-tools to our product. This includes the following set of responsibilities:
* Creating, testing, and modifying different ML models for various HiOperator use cases
* Working with our engineering team to bring to production the final models/approaches you develop* Recruiting, training, and managing a team of scientists as our research ision expands* Participate in any other duties required on a more ad-hoc basisSince we are a fast-growing company, there is an expectation that your role will evolve with new duties and responsibilities introduced over time. It’s all part of the startup fun!
About You:
* 5+ years of experience in NLP
* 5+ years of experience in neural network approaches (e.g., sequence to sequence models, classifiers, etc)* 5+ years of experience in Python* 3+ years of experience with Tensorflow or PyTorchJob offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
",

ca / remotefulltimesan francisco
"
Are you passionate about defining high-impact strategies, building relationships, driving KPIs and inspiring the next generation to love learning? Juni Learning is a massively distributed university for kids. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco.
The Juni Markets Team is focused on developing and executing an enterprise-wide strategy that proactively positions the company for growth. Juni works with hundreds of amazing families from across the nation, and this team works with the executive leadership team to deeply understand the needs of different families and geographies to identify short & long-term growth opportunities, execute on consumer-facing campaigns, and drive growth.
The team is hiring Business Development Associates to own growth in various geographies. We’re looking for driven people who are excited about empowering students, thinking on their feet and rolling up their sleeves on creative campaigns to build new revenue and develop ongoing relationships with Juni parents. You will report directly to the leads of the Markets Team and collaborate on company-wide targets with the rest of the team.
This is a unique opportunity for top performers seeking a high-impact, high-visibility role with the opportunity to influence the future course of Juni, the thousands of students who love our courses, and their families who want to see them succeed.
Responsibilities
* Develop new ideas and opportunities to increase revenue bycontinuously offering added benefits for customers that can increasethe value of Juni Learning
* Develop and manage parent relationships to find opportunities toincrease engagement and empower parents to become ambassadors* Keep a pulse on customer feedback and sentiment to continuouslyimprove our parent/student experiences* Drive aggressively towards ambitious growth targets within yourdistrict* Develop, manage, and execute district campaigns to drive newenrollments from existing and new families* Use creativity to drive new approaches while building out andrefining playbooks to be implemented across districts* Able to prioritize and juggle many different campaigns and projectsat the same time* Working closely with other members of the team internally andcross-functionally to solve problems* Be a hard-working multi-tasker, supporting teams across the region.You’ll be one of the go-to people when the business requiressolutions to fire drills.* Leverage customer insights, competitive understanding, and analyticsdata to unlock growth opportunities and influence product andmessaging roadmaps; ensure we’re applying the right level ofstrategic rigor in decision making* Maintain knowledge of key events in assigned markets and their impacton students’ enrollmentQualifications
* 3-4 years of professional experience, preferably in businessdevelopment, consulting, strategy, partnerships, or accountmanagement/sales
* Fluent in all forms of data: you understand how different KPIsinteract with each other and can predict the cascading effect oneprocess change may have on a set of metrics.* Exceptional external communication, relationship-building skills, and hustle Ability to think strategically & analytically and to manage multipleprojects at once* Balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancingthose can be challenging, and this should be a strength* Analytical chops and mindset: you are strong in Excel or an alternative data manipulation and visualization tool, and can quickly prioritize important metrics and run analyses independently.* Explorer – the ability to self-serve, investigate and get the data we require will make you much more effective in this role* A “get it done” attitude – bias toward action, great collaboration and master disambiguation – constantly pushing toward clarity and delivery* B.A. or B.S. ideally in Business/Economics or a related field* Based in San Francisco or open to relocation, work authorization in the US* Benefits include health, dental, and vision insurance",

1+ yearsfull-timesan francisco / remote
"
About this Role
So, what will you do as a Founding Engineer at Index?
* Build new product features: everything from start to finish including conception, research, shipping, maintenance, and polish. For example, you will build new integrations, a dark mode option, a way to improve the UI via keyboard shortcuts, etc.
* Improve reliability and performance: for example, help us decrease load time of our blocks.* Improve internal processes: help us use build internal dashboards (ideally with Index 🙂 ) that increase our leverage as a team. For example, a way to monitor and respond to new applicants quickly.* Shape the future of work space: if you're interested having an impact in this industry we believe that Index is one of the places to do so. If you want to become more well known in the community we're happy to introduce you to other engineers working on similar problems. We also encourage you to write about what you learn as you build Index (e.g. blog posts, twitter threads, newsletter series, etc.). We will try to amplify your message as much as possible.“If ease of use was the only requirement, everybody would still be riding tricycles” — Doug Engelbart
This might be for you if you're a...
Rapid Learner: you can pick up most technologies as you go and you proactively seek the best solution/implementation even if it's not what we're currently using. To you, using the right technology is a means to an end rather than a question of ideology.
Team Builder: you're excited about joining the founding team growing the team by interviewing and coaching new hires.
Product Tinkerer: you can translate sketches from Figma or a napkin into components with little guidance while being mindful of how this fits with the rest of the product and what's best for the user. You also enjoy shaping our product direction by participating in user interviews, roadmap planning and feature brainstorms.
Holistic Thinker: you care deeply about shipping features that will move the needle for our users and the company. You're constantly trying to find the balance between speed, craft and revenue.
Javascript Fanatic: you're fluent with Typescript, React, and NodeJS.
Ideally you..
* Have 2 - 10 years of experience as an inidual contributor with modern programming languages/technologies like Typescript, React, NodeJS, PostgreSQL, GraphQL etc.
* Bonus: You have experience w/ GCP.* Bonus: You have experience with Docker and Kubernetes.* Bonus: you've spent meaningful time as a senior engineer or tech lead (no management experience necessary). This means that you've thought about building application architectures from scratch and have experience scaling these.FAQ
* What benefits can I expect?* Health Insurance
* 401(k) to help you save for the future. * New laptop/equipment of your choice. * Daily lunch (on us!). * Flexible vacation time. * BYOB: interested in a benefit? Let us know and we will try to accommodate it(: * Learning Opportunities: if you want to host a meetup or some other event for the community, we will give you a small budget to make it happen. * Guest Speakers: we've started doing an all-team \"coffee break\" once a week & inviting a guest speaker - customers, friends, people we just want to learn from. Makes for a social break + something to look forward to.",
Updated over 4 years ago
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