
boston / remotefulltime
"
TetraScience provides the world’s first and only R&D Data Cloud, with a mission to transform life sciences R&D, accelerate discovery, and improve human life. Scientists at global pharma and biotech organizations rely on our innovative Tetra Data Platform for easy access to centralized, harmonized, and actionable scientific data to accelerate their digital lab transformation. With best-in-class SaaS performance, a team of industry innovators, and excellent product/market fit, Tetra is positioned to become an iconic life sciences software company.
What You Will Do:
* You will be the first line of support for issues reported by TetraScience customers
* Drive issues to resolution and/or identify workarounds to unblock customers either inidually or by partnering with product and the engineering teams.* You will be the Steward of the customer support to the engineering escalation process, increasing efficiency by streamlining communication with customer success, by triaging, extracting, and organizing relevant information* Manage the workflow of the escalation issue, regularly communicating with customer support, customer success and even customers to provide current information, status, and progress* Develop tools, scripts, and documentation to scale yourself inidually, and help customer support diagnose, troubleshoot, extract relevant information, and in cases, fix issues to reduce mean time to resolution.Requirements:
* 5+ years of experience in a similar or related role in technical support, professional services, or engineering organizations working on critical customer issues and escalations
* Troubleshooting experience with API and various types of integration is necessary* Scripting experience in one or more of the following: Python, PHP, JavaScript, React* Strong verbal and written technical communication skills and the ability to translate complex technical issues to a non-technical audience* Strong familiarity with using CRMs like Zendesk and Salesforce* Working experience in an Enterprise level customer environment* Critical thinker and self-starter who is highly organized with the ability to make decisions independently and in collaboration with engineering managers and engineers* Ability to work in a hyper growth environment with shifting priorities* Bachelor's degree in engineering, or technical related fieldBenefits:
* 100% employer-paid benefits for all eligible employees and immediate family members.
* Unlimited paid time off (PTO).* 401K.* Flexible working arrangements - Remote work + office as needed.* Company paid Life Insurance, LTD/STD.",
"
Who We Are
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add iniduals to our team that demonstrate the following values:
Transparency and Context - We trust our people will make the right decisions and overcome any challenges when given data and context.Trust and Collaboration - We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.Fearlessness and Resilience - We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.Alignment with Customers - We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.Commitment to Craft - We are passionate missionaries. We sweat the details, as the small things enable the big things.Equality of Opportunity - We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.
What You Will Do
Develop tools, scripts, and design processes to improve observability and system resiliency.Majority of your time will be hands-on code fixes - inidually or by partnering with engineering teams.Building, automating, and monitoring infrastructure in AWS to increase product reliability.You will be the responsible to investigate end-to-end issues and escalations reported by TetraScience customers.Triage issues, drive to resolution and/or identify workarounds to unblock customers.You will be the steward of the customer support to the engineering escalation process, increasing efficiency by streamlining communication with customer success, by triaging, extracting, and documenting relevant information
Requirements
5+ years of experience with a proven track record of excellence as Production Support Engineer or Site Reliability Engineer for web application platformsCoding experience in one or more languages: Python, C#, NodeJS, JavaScript, React or JavaDemonstrated experience of debugging software reliability issues in a distributed environment including troubleshooting experience with APIs.Must have experience with Cloud Native(AWS) platforms and applications( Micro-services, Lambda, Docker and Kubernetes deployments, Databases, NoSQL, Kafka/Queueing Service, or Elastic Search)Must be self-driven, innovative, and willing to take initiative. Good to have startup experience.Bachelor's degree in engineering, or equivalent
Benefits
100% employer-paid benefits for all eligible employees and immediate family membersUnlimited paid time off (PTO)401KFlexible working arrangements - Remote work + office as neededCompany paid Life Insurance, LTD/STD
",
"
TetraScience provides the world’s first and only R&D Data Cloud, with a mission to transform life sciences R&D, accelerate discovery, and improve human life. Scientists at global pharma and biotech organizations rely on our innovative Tetra Data Platform for easy access to centralized, harmonized, and actionable scientific data to accelerate their digital lab transformation. With best-in-class SaaS performance, a team of industry innovators, and excellent product/market fit, Tetra is positioned to become an iconic life sciences software company.
What You Will Do:
* You will e deep into our Tetra Data Platform leading the product effort and scrum team for our Tetra EcoSystem.
* You will manage multiple parallel streams that comprise the EcoSystem landscape including agents, connectors, and hubs.* You will build relationships with customers; understand customer’s processes and objectives; and introduce new ways of doing things better and more productive and solicit feedback* You will research competition and market trends and propose roadmap trade-offs between parity and innovation* You will partner closely with your fellow product designers to innovate by creating productive, coherent, seamless, and emotionally resonant, state-of-the-art pipeline services for our users.* You will partner closely with our User Experience Design Team to understand the customers who use our solution, empathize with them, and imagine creative ways we can make their work lives dramatically better.* You will partner closely with your partners in engineering to take your vision and ideas and turn them into reality.* You will partner closely with your colleagues in customer success, sales, and professional services to get customer feedback on your products, find out where you’ve improved their lives, and find out where you have more work to do.* You will be comfortable working with a globally geographically dispersed team, in various time zones* You will learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership while remaining resilient and open to constructive feedback.* You will sometimes make tough compromises, or find things take longer than you want them to, or need to work extra hard to convince a colleague of your position.Requirements:
* 7-10 years in cloud enterprise software product management
* 5+ Years experience with software that integrates or extends 3rd party software.* Strong understanding of leveraging 3rd party SDKs and APIs and how to optimize for products that extract data.* Strong experience with software that requires network resilience and connectivity.* Experienced with micro-service and serverless architecture* Strong Experience with AWS services especially S3 APIs and authentication* Experience in bringing creative ideas and proposals to development teams and executives supported by qualitative justification and quantitative analysis to deliver across multiple product pillars* Experience working closely with customers on product implementations* Experienced in functional system architecture including ingestion, storage, and processing* Represent our company and team with excellent verbal, written, and presentation skills* Bachelors or Masters degree in management, business, computer science, or another equivalent.* Experience in Life Sciences informatics application is a big plus!Benefits:
* 100% employer-paid benefits for all eligible employees and immediate family members.
* Unlimited paid time off (PTO).* 401K.* Flexible working arrangements - Remote work + office as needed.* Company paid Life Insurance, LTD/STD.",
"
Who we are
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
What You Will Do:
* Mentor and train another team member on design techniques, systems architecture, and coding standards, Architect microservices, and RESTful APIs for TetraScience Platform deployed on AWS
* Build the next generation of our Data Lake and Data pipeline infrastructure that can handle petabyte level data scale and more* Deliver a top quality product following the agile software development methodology* Partner with the product management team to take the vision and ideas and turn them into reality* You will be comfortable working with a globally geographically dispersed team, in various time zones* You will learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership while remaining resilient and open to constructive feedback.* You will sometimes make tough compromises, or find things take longer than you want them to, or need to work extra hard to convince a colleague of your position.Requirements:
* 10+ years of experience developing and launching products in a Cloud and/or Enterprise environment.
* Proven success in working in a start-up environment* Hands on experience in building Platform Architecture and Microservices / Containerization technologies* Expert in Python and AWS cloud technologies* Proficient with SQL Data stores* Experience with ETL, data integration, data pipelines, and data lakes* Fast and efficient learner and worker* Excellent problem solving, collaboration, and communication skills, both verbal and written* Experience developing, debugging, and performance tuning highly concurrent systems* Have an entrepreneurial spirit and bring ideas to the table.Benefits:
* 100% employer-paid benefits for all eligible employees and immediate family members.
* Unlimited paid time off (PTO).* 401K.* Flexible working arrangements - Remote work + office as needed.* Company paid Life Insurance, LTD/STD.",

fulltimeqa engineerremote
"
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add iniduals to our team that demonstrate the following values:
Transparency and Context- We trust our people will make the right decisions and overcome any challenges when given data and context.Trust and Collaboration- We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.Fearlessness and Resilience- We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.Alignment with Customers- We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.Commitment to Craft- We are passionate missionaries. We sweat the details, as the small things enable the big things.Equality of Opportunity- We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.
What You Will Do
Review business requirements, specifications, technical design documents and prototypes in order to eliminate potential predevelopment issues.Utilize QA best practices, patterns, and processes through all the stages of SDLC. Maintain traceability of tests to requirements and specifications.Conduct regression testing while tracking quality measurements and product improvements.Develop QA standards and processes and analyze system specifications.Develop effective strategies and test plans while executing test cases (manual).Evaluate product code according to specifications.Create logs to document testing phases and defects.Report bugs and errors to development teams.Conduct post-release/post-implementation testing.Work with cross-functional teams to ensure quality throughout the SDLC.
What You Have Done
5+ years of proven experience manually testing web applications and web forms required.Hands on in using scripting languages such as Python, JavaScript and working in AWS environment.Passionate about science and building solutions to make the data more accessible to the end-users.Excellent organizational, verbal, and written communication skillsAnalytical problem-solving skills applied to issue. identification and resolution.Experience working in a start-up environment highly preferred.Experience managing all stages of manual testing: unit testing, integration testing, system testing, user acceptance testing and release / deployment testing.Familiar and comfortable working in an agile, fast-paced environment.Regression testing experience.Excellent documentation skills.Excellent communication skills with attention to detail.Analytical mind and problem-solving aptitude and strong organizational skills.BSc/BA in Computer Science, Engineering or a related field preferred.
Benefits
100% employer-paid benefits for all eligible employees and immediate family members.Unlimited paid time off (PTO).401K.Flexible working arrangements - Remote work + office as needed.Company paid Life Insurance, LTD/STD.
",
"
TetraScience provides the world’s first and only R&D Data Cloud, with a mission to transform life sciences R&D, accelerate discovery, and improve human life. Scientists at global pharma and biotech organizations rely on our innovative Tetra Data Platform for easy access to centralized, harmonized, and actionable scientific data to accelerate their digital lab transformation. With best-in-class SaaS performance, a team of industry innovators, and excellent product/market fit, Tetra is positioned to become an iconic life sciences software company.
What You Will Do:
* You will be a member of the platform engineering team to build state-of-the-art platform and pipeline services for our users
* Design and develop data pipelines that can handle petabyte level data scale and more* Deliver a top-quality product following the agile software development methodology* Partner with the product management team to take the vision and ideas and turn them into reality* You will be comfortable working with a globally geographically dispersed team, in various time zones* You will learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership while remaining resilient and open to constructive feedback.* You will sometimes make tough compromises, or find things take longer than you want them to, or need to work extra hard to convince a colleague of your position.Requirements:
* 5+ years of experience developing and launching products in a Cloud and/or Enterprise environment
* Proficient in Python and/or Node.js* Hands on experience with ETL, data ingestion, data pipelines, and data lakes* Experience with micro-service and Serverless architecture* Experienced in functional data architecture design including ingestion, storage and processing* Strong verbal, written, and presentation skills* Bachelors or Masters degree in computer science or other equivalent* Experience with R dealing with data manipulation and data science is a plus* Experience in Life Sciences is a big plus!Benefits:
* 100% employer-paid benefits for all eligible employees and immediate family members.
* Unlimited paid time off (PTO).* 401K.* Flexible working arrangements - Remote work + office as needed.* Company paid Life Insurance, LTD/STD.",
"
Who We Are
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add iniduals to our team that demonstrate the following values:
Transparency and Context- We trust our people will make the right decisions and overcome any challenges when given data and context.Trust and Collaboration- We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.Fearlessness and Resilience- We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.Alignment with Customers- We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.Commitment to Craft- We are passionate missionaries. We sweat the details, as the small things enable the big things.Equality of Opportunity- We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.Who You Are
You thrive on working well with others. You make the people around you better. You love to collaborate with fellow engineers, managers, designers, user researchers, executives, customers and inspire them to do their best. You relentlessly strive to excel in your craft. You take pride in your craft and are passionate about continuously improving both what we deliver and how we deliver our products to the customers. You take ownership of all the aspects of software design and architecture deliverables you are working on. You consistently seek understanding and clarity. You look at every interaction as an opportunity to learn. You aren’t afraid to ask questions. You have the humility and confidence to not be the smartest person in the room.
In this critical leadership role you will own the end to end architecture of the Tetra Data Platform; devising both the short and long term architectural strategies to achieve the NorthStar vision. You will work closely with product leadership and the executive staff to ensure that product strategy and execution are in concert with the overall architecture plan. This role will lead a small team of architects in forming the architecture decisions and partner with the engineering team on implementation. You will have come from a strong technical background and be able to drive the technical direction of the platform as we evolve the product around the use cases that we are solving for.
What You Will Do
Own, define, communicate, and drive our technical vision, architectural strategy for Tetra Data Platform and full stack capabilities.Devise the technical strategy to support very high scale and evolve the product to support data science, and ML/AI use cases.Support and advise executive leadership regarding technical and architectural feasibility, implications, readiness, security and compliance.Provide key inputs into technology evaluation and technology planning activities.Communicate the architecture to the engineering and product teams, customers, and stakeholders.Mentor and train other team member on design techniques, systems architecture and coding standards.Drive innovations that improve the scalability, availability, resiliency, and performances of services and products.Stay on the cutting edge of emerging technology, forging key relationships with peers.Provide thought leadership and represent TetraScience at industry and technology conferences.
Requirements
15+ years’ experience designing and building highly scalable, mission-critical distributed software systems.Significant experience with AWS, Services-Architecture and web-scale design patterns.Demonstrated ability to drive architectural vision for a company or highly scalable line of products.Proven track-record of success developing product strategy within a start-up environment.Hands on experience in building Platform Architecture and Microservices / Containerization technologies.Proficient in Python and web scale technologies.Experience with ETL, data integration, data pipelines and data lakes.Extremely high learn-and-curious character traits who excels at achievement.Excellent problem solving, collaboration and communication skills, both verbal and written.Ability and desire for transparent communication and influence at the executive level.Have an entrepreneurial spirit and bring ideas to the table.A proven track record of influencing organizational change from an enterprise architecture perspective over a sustained period without steamrolling or frustration.
Benefits
A culture of continuous improvement where you can grow your career and get coaching.100% employer-paid benefits for all eligible employees and immediate family members.Unlimited paid time off (PTO).401K.Remote role - work where you want to work.Company paid Life Insurance, LTD/STD.
",
"
Ambient.ai is a stealth AI company headquartered in Palo Alto, California on a mission to enable intelligent environments that are safe, efficient and sustainable. Our breakthrough technology combines cutting-edge deep learning with a contextual knowledge model to achieve human-like perception ability. Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.
The company was founded in 2017 by experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and visionary angels like Jyoti Bansal, Mark Leslie and Elad Gil.
Why Us?
Recently named on the YC Top Companies List 2021, and the Forbes Cloud 100 Rising Stars 2020, we’re achieving the impossible daily and we’d love to have you aboard this rocket ship. Join us!
Position Overview
Ambient.ai is looking for an India-based Data Analysis and Verification Analyst (20-40h/week). The role encompasses two tasks, and time will be split roughly evenly between them:
Security Operations Center (SOC)
*
Analyze both raw and processed real-time physical security event data to identify potential security incidents, threats and vulnerabilities\
*
Monitor and respond to notifications and alarms from all sources in near real-time\
*
Document and report incidents or issues related but not limited to security and safety\
*
Work with internal engineering teams to assist in data collection and product testing\
*
Answer all forms of communications including phone, e-mail, text, slack, etc.\
Data Analysis and Annotation
*
Support the growth of Ambient.ai’s computer vision datasets\
*
Recognize and label objects and people in images using annotation tools such as Supervisely\
*
Evaluate data and provide recommendations to the engineering team regarding the quality and ersity of the provided datasets\
Requirements and Skills
* Stable high-speed internet connection
* Proficiency in English* Communicate effectively with the internal teams to assure business continuity* Reliable team player who can commit to and fill a post for a mutually agreed schedule within the 24/7 SOC operation* Basic familiarity with UNIX and the command line* Basic familiarity with Python is a plus* Prior experience with Supervisely and data annotation is a plus",
"
Ambient.ai is a stealth AI company headquartered in Palo Alto, California on a mission to enable intelligent environments that are safe, efficient and sustainable. Our breakthrough technology combines cutting-edge deep learning with a contextual knowledge model to achieve human-like perception ability. Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.
The company was founded in 2017 by experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and visionary angels like Jyoti Bansal, Mark Leslie and Elad Gil.
Why Us?
Recently named on the YC Top Companies List 2021, and the Forbes Cloud 100 Rising Stars 2020, we’re achieving the impossible daily and we’d love to have you aboard this rocket ship. Join us!
Position Overview
Ambient.ai is looking for an India-based Data Analysis and Verification Analyst (20-40h/week). The role encompasses two tasks, and time will be split roughly evenly between them:
Security Operations Center (SOC)
*
Analyze both raw and processed real-time physical security event data to identify potential security incidents, threats and vulnerabilities\
*
Monitor and respond to notifications and alarms from all sources in near real-time\
*
Document and report incidents or issues related but not limited to security and safety\
*
Work with internal engineering teams to assist in data collection and product testing\
*
Answer all forms of communications including phone, e-mail, text, slack, etc.\
Data Analysis and Annotation
*
Support the growth of Ambient.ai’s computer vision datasets\
*
Recognize and label objects and people in images using annotation tools such as Supervisely\
*
Evaluate data and provide recommendations to the engineering team regarding the quality and ersity of the provided datasets\
Requirements and Skills
* Stable high-speed internet connection
* Proficiency in English* Communicate effectively with the internal teams to assure business continuity* Reliable team player who can commit to and fill a post for a mutually agreed schedule within the 24/7 SOC operation* Basic familiarity with UNIX and the command line* Basic familiarity with Python is a plus* Prior experience with Supervisely and data annotation is a plus",

fulltimeremote
"
AtoB (atob.com) is building Stripe for Transportation -- modernizing payments in the trucking industry.
This is an exciting opportunity to join an early-stage startup working in a huge industry with over a trillion dollars in transaction flow. Trucking is the backbone of the American economy and we have identified opportunities to replace the broken payments infrastructure & help small businesses.
We have raised over $100 million in venture capital from investors such as General Catalyst, Bloomberg Beta, Y Combinator; founders and CEOs of companies like Google (Eric Schmidt), Salesforce (Mark Benioff), Coinbase, DoorDash, Instacart, Segment, Gusto, Figma; CxOs and founding team members of Uber, PayPal and Stripe; angels like Elad Gil, Naval Ravikant, Gokul Rajaram; and ESG funds such as Climate Capital, Human Capital, Leadout among others.
Our founding team has background working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, Amazon, DoorDash, Square, McKinsey, Facebook, and Goldman Sachs among others. We are excited to open up more seats in this rocket ship!
In this role, you will:
* Partner with our customer lifecycle strategy and planning team to manage comprehensive and ongoing onboarding strategies for our businesses.
* Building client communications, 1:1 and 1:many experiences, and partnering with marketing to develop a playbook for onboarding across a variety of different-sized businesses.* Spend time to deeply understand the needs of new businesses to ensure speed of adoption across our suite of products.* Partner with cross-functional leaders to facilitate the ongoing optimization of the customer onboarding experience.* Analyze and develop insights from data to provide strategic recommendations to our Strategy & Planning teams and product teams.* Partner with cross-functional teams on ad-hoc requests, projects, and critical issues as neededWe’re looking for someone who:
* 5+ years of customer lifecycle management, customer success, product marketing, and/or strategy experience in a high-tech growth environment.
* You’re a self-starter who loves to own things end-to-end. You don’t ask for permission - you’re too busy making things happen.* You’re a creative thinker and thrive in a fast-paced, dynamic, and often ambiguous work environment.* You have an analytical mindset and strong problem-solving capabilities with strong communication and interpersonal skills* You understand how to prioritize tasks and evaluate data to make impactful business decisions.* You’re obsessed with understanding your customer and spend time challenging your own assumptions to drive value for the businesses you supportOffer Details:
* Remote within US/Canada
* Salary negotiable and commensurate with years of experience* Unlimited PTO* 401(k) matching* Competitive equity",
"
AtoB (atob.com) is building Stripe for Transportation -- modernizing payments in the trucking industry.
This is an exciting opportunity to join an early-stage startup working in a huge industry with over a trillion dollars in transaction flow. Trucking is the backbone of the American economy and we have identified opportunities to replace the broken payments infrastructure & help small businesses.
We have raised over $100 million in venture capital from investors such as General Catalyst, Bloomberg Beta, Y Combinator; founders and CEOs of companies like Google (Eric Schmidt), Salesforce (Mark Benioff), Coinbase, DoorDash, Instacart, Segment, Gusto, Figma; CxOs and founding team members of Uber, PayPal and Stripe; angels like Elad Gil, Naval Ravikant, Gokul Rajaram; and ESG funds such as Climate Capital, Human Capital, Leadout among others.
Our founding team has background working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, Amazon, DoorDash, Square, McKinsey, Facebook, and Goldman Sachs among others. We are excited to open up more seats in this rocket ship!
In this role, you will:
* Partner with our customer lifecycle strategy and planning team to manage comprehensive and ongoing onboarding strategies for our businesses.
* Building client communications, 1:1 and 1:many experiences, and partnering with marketing to develop a playbook for onboarding across a variety of different-sized businesses.* Spend time to deeply understand the needs of new businesses to ensure speed of adoption across our suite of products.* Partner with cross-functional leaders to facilitate the ongoing optimization of the customer onboarding experience.* Analyze and develop insights from data to provide strategic recommendations to our Strategy & Planning teams and product teams.* Partner with cross-functional teams on ad-hoc requests, projects, and critical issues as neededWe’re looking for someone who:
* 5+ years of customer lifecycle management, customer success, product marketing, and/or strategy experience in a high-tech growth environment.
* You’re a self-starter who loves to own things end-to-end. You don’t ask for permission - you’re too busy making things happen.* You’re a creative thinker and thrive in a fast-paced, dynamic, and often ambiguous work environment.* You have an analytical mindset and strong problem-solving capabilities with strong communication and interpersonal skills* You understand how to prioritize tasks and evaluate data to make impactful business decisions.* You’re obsessed with understanding your customer and spend time challenging your own assumptions to drive value for the businesses you supportOffer Details:
* Remote within US/Canada
* Salary negotiable and commensurate with years of experience* Unlimited PTO* 401(k) matching* Competitive equity",

fulltimesan mateo
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.
1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, California, New York City, and London, UK.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About the Team:
We pride ourselves on being the best-in-class customer messaging and SaaS provider for large-scale websites and mobile apps and we continue to make drastic improvements to our service giving us huge advantages over our competition. Providing a delightful support experience for every customer (either large or small, experienced or beginners) is a key part of our ongoing success. We believe support is more than simply answering questions -- it's also a way to better understand the needs of our clients and to find ways to make our service easier to use. The technical nature of the questions we receive and the opportunities to improve OneSignal's dashboard and SDKs means we constantly get to learn and apply new technologies each day.
What you'll do:
* Answer technical support questions via email messaging tools and chat
* Help customers set up the OneSignal mobile SDK including for Android, iOS, React Native, Ionic, Cordova, Flutter, - Xamarin, Unity* Work with customers to troubleshoot and debug general and technical issues* Test endpoints of the REST API* Evaluate crash logs and stack traces to help solve customer issues* Collaborate with SDK stakeholders to patch bugs and ship updates* Respond to OneSignal Wordpress and Github issues * Maintain OneSignal’s knowledge base and create and maintain technical documentation and video tutorials for new products and features* Build and maintaining OneSignal’s example code and projects* Help with Onesignal demos and customer onboarding* Be the voice of our customers, and work closely with OneSignal’s product and engineering teams to share customer feedback and make recommendations to improve the product* Help to drive positive reviews on G2 and other review platforms* Train customers on product enablement to improve overall customer retentionSkills and experience:
* Experience or demonstrable interest in technology and programming
* Enjoyment working with customers via video calls, e-mail, and chat* Android and/or iOS experience with Java, Objective-C, Swift programming is preferred* Patience and integrity working with customers from all over the world (~70% of our customers are international)* Strong interpersonal and customer support skills* Strong written and verbal communication skillsQualities we look for:
* Friendliness
* Modesty* Ability to collaborate well on a team -Can deliver solutions independently* Selt Starter* Love of learningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
",
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.
1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, California, New York City, and London, UK.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
We have grown rapidly to where we are today serving billions of HTTP requests daily and sending upwards of over 10 billion messages daily. We achieved this scale by writing scale-sensitive components in languages like Rust and Go. This potent combination of high performance with efficient resource utilization has given us an incredible competitive edge.
With our UK partner Elements Global Services, we are hiring SREs to help us continue to scale by operating and engineering the future of our infrastructure. We are maintaining 99.95% uptime today, and we are investing to ensure we maintain that as the business continues to grow and as the product evolves.
Your primary task will be software engineering with a focus on infrastructure, operations, and automation. You'll be building systems to run our product, improving internal services, and advising product teams on architecture as it relates to the operability of the service.
The systems you'll be responsible for include all of the services which power our product. This ranges from off-the-shelf services like haproxy, nginx, Redis, PostgreSQL, Kafka, Kubernetes, etc. to our in-house services such as the Rails web app, various Rust backend services, and our high-performance API layer written in Go.
You'll be working with Kubernetes to automate our data center operations and writing operational services to automate database operations. One of the key challenges in this role is to not only understand systems to the point of being able to manually operate by hand but also to understand in sufficient detail to write software systems to automate such operations.
Our blog contains more information about the OneSignal Engineering career ladder, compensation model, remote-first culture, and our erse team. Our salary bands are available on AngelList.
In a typical month, a Senior Site Reliability Engineer at OneSignal might:
* Improve our CI/CD pipeline to improve deploy performance
* Develop new tools to enable other developers to better spend their time* Add new code to the system to enable messaging users on a new platform* Help evaluate a new storage technology to further scale our stack* Provision and configure new hardware* Investigate network issues* Improve application and infrastructure monitoringWhat you'll bring:
* At least 4 years SRE experience
* Experience operating reliable production systems at scale* Knowledge of Linux systems internals* Desire and ability to automate tasks* Experience with PostgreSQL* Operational experience deploying and managing Kubernetes * Experience working with Cloud Providers (AWS/GCP/Azure)We value a variety of experiences, and these are not required. It would be an added bonus if you have experience in any of the following:
* Recent experience writing Go and/or Rust
* Experience working with Layers 1-3 of the OSI networking model* Experience with any of Redis, Kafka, etcd, ZooKeeper, nginx, haproxyIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
",

fulltimesan francisco / remote
"
Vanta is on a mission to secure the internet and protect consumer data. Our security tools have already been adopted by nearly 1,000 companies including Lattice, Notion, Chili Piper, Clubhouse, Gem and more, mostly through word of mouth.
Now, we’re looking for our first Content Marketing Manager to help us craft Vanta’s narrative and take our vision to the next level. You’ll join a small but quickly growing marketing team and have an outsized impact on Vanta’s brand and strategy.
As Vanta’s Content Marketing Manager, you will:
*Establish Vanta’s distinct tone of voice and position our platform as the fast, easy, trusted choice for SaaS companies looking to prove their security
*Write clear, concise, and compelling copy for a variety of touchpoints - from blog posts, to whitepapers, to video scripts, and much more
*Turn our happy customers into brand advocates by creating mutually beneficial content, alongside our Customer Marketing Manager
*Lead Vanta’s thought leadership efforts. Source opportunities such as Op-Eds, speaking engagements, and more and craft content for Vanta’s CEO and senior leadership
*Develop a scalable process for content creation with both internal and external subject-matter experts. Work across the Vanta team to test and optimize content campaigns
*Proactively identify opportunities to improve and evolve Vanta’s content
*Identify KPIs, measure, and report on content marketing activities so we can test and iterate
You might...
*Have 4+ years of experience in content marketing, ideally in a B2B SaaS business.
*Be an outstanding copywriter, proofreader, and storyteller with meticulous attention to detail.
*Tell stories in your spare time – fiction, blog posts, email missives, Instagrams, whathaveyou
*Possess a demonstrated knowledge of online content strategy, SEO, and how to measure the success of content across formats and throughout the sales funnel
*Love breaking down complex, technical concepts into easy to understand and actionable copy
",

fulltimeremote
"
Helping developers solve their problems is at the center of what we do. Your role will consist of engaging with the user base and orchestrating the growth of our open source communities.
We are looking for an inidual who is passionate about data and driven to spur continuous awareness of a deep-technology product. We recognize the value of an enthusiastic and energetic inidual who is excited about interacting with developer communities on a daily basis.
This is an open-ended role with a substantial degree of autonomy. You will own the development of outreach channels and partnerships to spur adoption. In addition to planning and participating in events, webinars, podcasts, social media or any other initiative to grow the awareness and presence of QuestDB in open source communities.
Responsibilities
* Understand and adapt to developers needs: Create feedback loops with thedeveloper community to inform product roadmap. Be the first point of contactfor developers requests and questions
* Manage and engage the community: Build engagement developers' social channelsand grow our Slack community. Manage outreach to developers online moderatingday-to-day community activity in the discussion forums and via conferences,webinars, events, workshops, etc.* Work in tandem with our content team to create technical articles, tutorialsand YouTube content for developers* Identify strategic partnership opportunities to grow awareness* Build and deliver technical training workshops using QuestDB and other toolsin the open source ecosystemRequirements
* Passionate about open-source software developer communities
* Strong writing and communication skills* Familiarity with cloud-native technologies and observability tools* Entrepreneurial mindset* Excellent spoken and written English* Knowledge about time series databases and SQL is a plus* Background as software developer is a plus* Experience in community development is a plus* Relationships in prominent open source communities is a plus",

fulltimeremote
"
Welcome is a virtual event platform for high-end, branded events. Using Welcome, a single person can create a jaw-dropping experience that feels like an Apple product launch. We've built the first five-star virtual event venue and have the product and services to match. Our flagship product allows our customers to create an event that feels like an interactive TV show. There is nothing else like it.
We’re a well-funded silicon valley startup backed by top VCs. Our investors, founders, and advisors are from Google, Facebook, Yahoo, InstaCart, Dropbox, Slack and more. Within three month of a soft launch we’ve already signed a Fortune 500 company and the world‘s largest investment fund. We are growing incredibly fast and looking for a Customer Success Manager to help us manage a world-class customer journey.
As the Customer Success Manager at Welcome, you’ll onboard and guide our customers to become experts at hosting jaw-dropping virtual events. You’ll focus on coaching the customer and improving their experience measured by customer satisfaction, account health, and platform utilization. You have experience interacting with high profile, enterprise clients across industries. This role will report to the Director of Customer Success.
Imagine working with a world-class team of people where:
* A single non-sales founder closed over 400k in ARR in 2 months
* Deals are closed in 3-4 weeks which is half the industry average* Established Welcome as the number one leader in one of the hottest markets now (Virtual Events) and for years to come* Skipped a Seed Round and close a Series A round of 11 million dollars, led by one of the top VC’s on the planetYou will be responsible for:
* Empathizing with the customer and providing solutions that meet their needs
* Serving as the primary day-to-day contact on all assigned accounts* Facilitate a world-class onboarding for new customers and developing trusted, lasting relationships with them* Demonstrate an expert-level understanding of the Welcome platform and know all of the ways it can best support a customer's event* Monitor the customer usage of the platform after their first event and seek ways to maintain optimal usage* Manage and track the health of your accounts through Gainsight and other tools* Work closely with the sales team to support renewals and expansion opportunities* Proactively communicate technical product updates and other relevant updates in a timely manner as needed* Collaborating with Welcome teams (Sales, Marketing, Engineering & Product) to report customer feedback and uncover new ways to improve the product and brandAbout You:
* You're an advocate and guide. You care about the success of your customers and champion your teammates at Welcome.
* At least 4-5 years of experience (ideally in the SaaS space and/or at an early stage startup)* Customer-oriented with a focus on quality experiences* Comfortable interacting with key stakeholders at large enterprise companies* Outstanding written and verbal communication skills* Excellent project management* Strong technical skills with an ability to pick up new software quickly* A strong intuition and high EQ with compassionOur Investment in You:
* Competitive salary and equity
* Health insurance* Fitness & internet reimbursements* Top of the line 16-inch Macbook Pro* $2,000 home office and video conferencing budget (not including laptop)* Complimentary stay at the Puerto Rico Welcome HQ* An incredible team with a great blend of hustle, productivity and a ton of fun* Opportunity to work with tech’s best talentWelcome embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
We are composed of a erse group of entrepreneurs, dreamers and builders who believe that exceptional, high-quality experiences can seamlessly bring people together, invite collaboration, and provide a meaningful sense of belonging. If you align to these principles and have what it takes, we’d love to hear from you.
",
"
REMOTE /CSM /FULL-TIMEApply here: https://jobs.lever.co/smarking/7f53b98c-3cbe-41ec-b1ef-025f93c70a06/apply
This is an excellent position for a highly capable and successful professional with technical background, empathy for customers, and excellent communication and problem solving skills, who's ready to take on bigger responsibilities and a leap of faith, to not only continue tackling tricky technical support problems and making customers happy, but also help scale the customer support practice following the rapid growth of the product features, client and user base, and solution suites on a daily basis.
Reporting to the Head of Customer Success, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking. Although initially an inidual contributor role, ideal candidates will be ready and able to assume managerial responsibilities.
Key Responsibilities
* Learn Smarking products inside and out.
* Day to day ownership of the Smarking customer support work results with high speed and quality* Capture, respond, resolve, and track all inbound customer support requests* Work cross-functionally with Account and Customer Success Managers, Implementation reps, and Engineers to proactively identify, communicate, and resolve customer issues* QA of the Smarking system including new releases* Provide feedback to engineering to influence bug fixes and product enhancements* Document, streamline, and improve Smarking's customer support practice* Helping build and embody a deep seeded customer focused organization and culture* Professional interactions with parking industry peersQualifications (Experience)
* 3+ years work experience
* Customer support experience with a well-known, and customer-centric organization* Technical experience in SQL: ability to write and debug queries and statements* Familiarity with Basic network and IT infrastructure management, ETL frameworks, quality assurance, and AWS services (EC2, S3, RDS, and ECS) is a plus* A proven track record of goal attainment and overachievement, delivering exceptional customer service and support, and great communications with customers and colleagues* Proficiency in JIRA, Salesforce, Excel, Google Suite* PostgreSQL: ability to write and debug queries and statementsQualifications (Character)
* Customer first
* Hungry for responsibility, impact, and growth* Humble to learn, curious to learn, open-minded to learn* Team player* Strong sense of ownership* Treat others with respect, empathy, and constructive candorCompensation & Benefits
* Competitive salary and bonus.
* 100% coverage of medical, dental, and vision insurances.* 401K plan with 3% company hard match.* $100 monthly data plan.* Unlimited paid time off.* Expenses for setting up home-office.Apply here: Apply here: https://jobs.lever.co/smarking/7f53b98c-3cbe-41ec-b1ef-025f93c70a06/apply
About Smarking
Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $131B parking industry.
Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results. Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries.
By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.
",
"
Build the programs to help Flexport grow.
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $2.2B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank.
With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.
Flexport is looking for Site Reliability Engineers (SREs) to help Flexport establish itself as the most trusted company in the global trade ecosystem. Our SREs are responsible for creating a culture of reliability through the proactive development of services that make our technology teams do their jobs better. We focus on Flexport’s internally developed, user-facing services and other production systems to ensure that they run smoothly and that we can quickly resolve disruptions.
What you’ll do:
Create sustainable systems and services through automation and uplifts.Advise product teams in system design, platform management, and capacity planning.Design, implement, and maintain resilient deployment capabilities.Improve upon change management processes to limit the impact of bad changes, quickly and accurately detect problems, and ensure safe roll-back and recovery.Establish and maintain monitoring capabilities that track service availability, capacity, and performance across our production environments.Develop SLOs in partnership with product and engineering teams to influence velocity and service reliability.Participate in the incident management program and oncall rotations to continuously assess operational state, identify opportunities for improvements that reduce or eliminate toil.
What you’ll need:
10+ years of progressive experience in computing, distributed systems, storage, or networking - preferably with a strong software development background.Proficiency in languages such as Python, Go, Java, JavaScript, or Ruby with hands-on experience debugging and optimizing code.Deep expertise with developer/devops tooling including source code/artifacts management, CI and CD pipelines, and configuration automation with Infrastructure as Code.Production-level experience with Kubernetes, and container-based infrastructure.Hands-on experience with AWS. Experience with Azure and GCP a plus.Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams.Strong interpersonal and communications skills.
Where you’ll work:
Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Chicago and Bellevue. Remote work is also possible from CA, CO, DC, FL, GA, IL, NJ, NY, OR, PA, TX, VA, WA. As a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world.
Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any logistics experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from erse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a erse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
",
"
Build the programs to help Flexport grow.
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $2.2B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank.
With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.
Flexport is looking for Site Reliability Engineers (SREs) to help Flexport establish itself as the most trusted company in the global trade ecosystem. Our SREs are responsible for creating a culture of reliability through the proactive development of services that make our technology teams do their jobs better. We focus on Flexport’s internally developed, user-facing services and other production systems to ensure that they run smoothly and that we can quickly resolve disruptions.
What you’ll do:
Create sustainable systems and services through automation and uplifts.Advise product teams in system design, platform management, and capacity planning.Design, implement, and maintain resilient deployment capabilities.Improve upon change management processes to limit the impact of bad changes, quickly and accurately detect problems, and ensure safe roll-back and recovery.Establish and maintain monitoring capabilities that track service availability, capacity, and performance across our production environments.Develop SLOs in partnership with product and engineering teams to influence velocity and service reliability.Participate in the incident management program and oncall rotations to continuously assess operational state, identify opportunities for improvements that reduce or eliminate toil.
What you’ll need:
10+ years of progressive experience in computing, distributed systems, storage, or networking - preferably with a strong software development background.Proficiency in languages such as Python, Go, Java, JavaScript, or Ruby with hands-on experience debugging and optimizing code.Deep expertise with developer/devops tooling including source code/artifacts management, CI and CD pipelines, and configuration automation with Infrastructure as Code.Production-level experience with Kubernetes, and container-based infrastructure.Hands-on experience with AWS. Experience with Azure and GCP a plus.Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams.Strong interpersonal and communications skills.
Where you’ll work:
Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Chicago and Bellevue. Remote work is also possible from CA, CO, DC, FL, GA, IL, NJ, NY, OR, PA, TX, VA, WA. As a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world.
Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any logistics experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from erse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a erse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
",
"
Paragon One (www.ParagonOne.com) is helping corporations become the classrooms of the future for real work. We're a team out of MIT and YCombinator building scalable remote extern programs to upskill thousands of underrepresented students per year on behalf of corporates like Home Depot, Meta, PwC, HSBC, HP, and National Geographic. After a 6-8 week cohort-based extern program, students earn a certificate from the company and get to put the externship under professional experience on their resume. Nearly 80% of students are from underrepresented (black, hispanic, latinX) backgrounds, and we see 1 in 2 students land Fortune 1000 jobs within 6 months of completing an externship. Our platform and process handles recruiting, training, collaboration, workflow management, and assessment.
We are looking for a strategic and entrepreneurially-minded Sr. Engagement Manager with a consulting or professional services background, and a passion for managing corporate partnerships and engagements to join our fast-paced team. This role will focus on onboarding company projects, project managing our corporate accounts, building deep relationships, and expanding partnerships within large enterprises.
Ideal candidates will have worked in professional services (i.e. consulting or banking), product management, business development, and/or a startup while bringing attention to detail, strong client management skills, and ability to work with companies across different industries.
We seek aspiring leaders who are passionate about solving extremely hard problems in the education-to-workforce movement.
Competitive startup salary with equity.
Responsibilities
Build relationships with stakeholders at Fortune 500 companies
Guide corporate partners through project onboarding
Provide guidance on how extern projects should be structured
Project manage externships with company point-of-contact including webinar planning, work quality review, and making sure company client needs are met
Manage and support corporate client relationships throughout externship lifecycle with goal of expanding client contract scope across organization
Skills and Experience
Grit and perseverance to tackle the hardest problems
4+ years of professional services (i.e. consulting or banking), product management, business development, and/or a startup experience.
Strong relationship development skills with senior leadership and stakeholders
Strong sense for how to navigate complex corporate environments in order to close deals
Ability to connect and effectively communicate with people of all levels
Exceptional teamwork and multi-tasking skills
Strong sense of ownership and roll-up-your-sleeves attitude
High attention to detail and ability to manage multiple priorities simultaneously
Experience with recruiting technology tools
Experience thriving and prioritizing in a constantly changing environment
Media
PwC extern highlight video: https://www.youtube.com/watch?v=6UtPw6Kud80
HP extern highlight video: https://www.linkedin.com/posts/paragon-one_hp-hptechventures-work-activity-6856711255571390464-NV75/
Yahoo! Finance TV interview: https://www.linkedin.com/feed/update/urn:li:activity:6797983228197257216/
Human Capital Innovations podcast: https://www.innovativehumancapital.com/podcast/episode/2c57482f/s38e23-the-benefits-of-externship-programs-for-the-student-and-for-organizations-with-matt-wilkerson
Recruiting Daily Article: https://recruitingdaily.com/remote-externships-the-future-of-student-recruitment/
",
"
Paragon One (www.ParagonOne.com) is helping corporations become the classrooms of the future for real work. We're a team out of MIT and YCombinator building scalable remote extern programs to upskill thousands of underrepresented students per year on behalf of corporates like Home Depot, Meta, PwC, HSBC, HP, and National Geographic. After a 6-8 week cohort-based extern program, students earn a certificate from the company and get to put the externship under professional experience on their resume. Nearly 80% of students are from underrepresented (black, hispanic, latinX) backgrounds, and we see 1 in 2 students land Fortune 1000 jobs within 6 months of completing an externship. Our platform and process handles recruiting, training, collaboration, workflow management, and assessment.
We are looking for a strategic and entrepreneurially-minded Engagement Manager with a consulting or professional services background, and a passion for managing corporate partnerships and engagements to join our fast-paced team. This role will focus on onboarding company projects, project managing our corporate accounts, building deep relationships, and expanding partnerships within large enterprises.
Ideal candidates will have worked in professional services (i.e. consulting or banking), product management, business development, and/or a startup while bringing attention to detail, strong client management skills, and ability to work with companies across different industries.
We seek aspiring leaders who are passionate about solving extremely hard problems in the education-to-workforce movement.
Competitive startup salary with equity.
Responsibilities
Build relationships with stakeholders at Fortune 500 companies
Guide corporate partners through project onboarding
Provide guidance on how extern projects should be structured
Project manage externships with company point-of-contact including webinar planning, work quality review, and making sure company client needs are met
Manage and support corporate client relationships throughout externship lifecycle with goal of expanding client contract scope across organization
Skills and Experience
Grit and perseverance to tackle the hardest problems
4+ years of professional services (i.e. consulting or banking), product management, business development, and/or a startup experience.
Strong relationship development skills with senior leadership and stakeholders
Strong sense for how to navigate complex corporate environments in order to close deals
Ability to connect and effectively communicate with people of all levels
Exceptional teamwork and multi-tasking skills
Strong sense of ownership and roll-up-your-sleeves attitude
High attention to detail and ability to manage multiple priorities simultaneously
Experience with recruiting technology tools
Experience thriving and prioritizing in a constantly changing environment
Media
PwC extern highlight video: https://www.youtube.com/watch?v=6UtPw6Kud80
HP extern highlight video: https://www.linkedin.com/posts/paragon-one_hp-hptechventures-work-activity-6856711255571390464-NV75/
Yahoo! Finance TV interview: https://www.linkedin.com/feed/update/urn:li:activity:6797983228197257216/
Human Capital Innovations podcast: https://www.innovativehumancapital.com/podcast/episode/2c57482f/s38e23-the-benefits-of-externship-programs-for-the-student-and-for-organizations-with-matt-wilkerson
Recruiting Daily Article: https://recruitingdaily.com/remote-externships-the-future-of-student-recruitment/
",

full-timeremote
"
About Us
At AON3D, we're more than just an industrial 3D printer manufacturer. We’re a team of the brightest, hardest working minds out there. By hiring and training our team this way, we’ve made our product better, we’ve made our journey together better, and we’ve achieved our fundraising and roadmap milestones. We’re resilient, we learn something from every single experience, and we can make orange juice out of lemons (not just your basic lemonade).
We believe that by equipping our team with the autonomy and tools that they need to do their best work, we can empower the best growth and creativity. It’s one of our core values.
Our recent success has exceeded our wildest dreams (work-related, at least). As such, we need to hire new talented experts and generalists to join our team.
We are looking for folks who:
Thrive in smaller, fast-paced environments.
Are mission-focused and entrepreneurial minded.
Believe in constantly evolving and changing.
Are hard-working pioneers of the tech world, through one way or another.
Give as much as they take.
If the above speaks to you, but you don’t see a specific role on our careers page that suits your experience, we’d still love to hear from you!
We do our best to review all general applications within 5 business days of receipt, and it’s possible that you’re a great match for a role we haven’t even posted yet.
AON3D is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected].
",

fulltimesan francisco / remote
"
Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. We're on track to double our revenue this year, after growing our business by 10x in 2019 and 5x in 2020.
Needless to say, it's an exciting time! We're scaling our Sales team with customer-focused Account Executives who will take ownership of their entire sales cycle, help to build our sales motion as we move upmarket, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape.
If this sounds like you, and you're excited to join a growing sales team, we'd love to hear from you.
",

fulltimeremote
"
Instawork's goal is to be the essential hiring engine for all businesses that support an hourly workforce. We create flexible opportunities for workers to earn additional income, build new skills, and even test out new employers prior to accepting full-time positions. Our on-demand staffing app allows warehouse, distribution, and other supply chain employers to connect with local skilled pros looking to take on additional shifts. The Light Industrial staffing industry is an antiquated $70 billion dollar market opportunity that is primed for disruption. Our technology allows for better matching between workers and employers and a world-class dispatching solution to ensure hiring targets far exceed the status quo.
Instawork delights thousands of businesses across the country and we are looking for supply chain sales pros to join the team. We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, Spark Capital, Google Ventures, among many more. Leveraging our accelerated growth, we will continue to expand throughout the US and globally in order to revolutionize the labor market.
The primary responsibility of the Senior Account Executive is to target Mid-Enterprise new businesses that use part-time staffing in large quantities. You'll have a defined prospect list but you’ll also build relationships with regional and larger national players in the light industrial space. Distribution facilities, Ecommerce, warehouses, and consumer packaged goods are just some of the industries that we service.
This is a high-energy, client-facing sales role requiring proven sales ability with a passion for closing deals. The ideal candidate understands and anticipates how decisions are made, and you will persistently uncover the needs and decision-making criteria of your prospects. Your goal is to create more raving fanatics of Instawork and ensure that we become the staffing and hiring solution of choice for our clients.
Responsibilities:
* Establish a collaborative business relationship between Instawork and mid-enterprise light industrial organizations.
* Executing the sales strategy for our B2B mobile marketplace app by reaching out to executives and key decision makers across these verticals.* Utilize and a consultative sales process to demonstrate how Instawork is a faster, more convenient, and cost-effective solution compared to the status quo.* Ensure a top-notch first experience with Instawork and obsess over expanding the account in the first months as a customer.* Strategically work an assigned account list focusing on net new client acquisition closing new business over the phone and in-person by delivering tailored sales presentations.* Provide accurate weekly forecasts and sales plans.* Work collaboratively with the sales and operations teams to drive revenue growth with new customers.* Provide actionable product feedback to our supporting teams and VP of Sales in order to help iterate our value offering.* Utilize our technology tools and maintain great Salesforce hygiene.Requirements:
* 5+ years experience in mid-market or enterprise sales, including pursuits that include multiple buyers and stages
* A track record of success – consistently exceeding quota* Competitive mentality with an innate desire to be at the top of the leaderboard* Experience – You follow a sales process and methodology (Solutions selling, Challenger, or other)* Proficient in Powerpoint, Excel, Google Docs and Salesforce* Preferred but not required: You have successfully sold into supply chain or the light industrial space.Comp and Incentives:·
* Competitive salary, commissions, and equity
* Remote work is ok* WeWork capability in Chicago, New York, and LA* 100% Medical, Dental, Vision insurance and 80% for dependents* 401k, life and disability coverage* Laptop and home office reimbursement* Open PTO and parental leave plan* Ongoing spiffs, outings, and additional incentives because sales is fun* The opportunity for career advancement in a high-growth startupInstawork Values:All sales execs need to embody Instawork’s core values:
* Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward.
* Act Like an Owner -- Make your territory your own. Execute on the fundamentals, and act creatively to drive growth* Always Be Learning -- We are creating a new vision for our industry. The best reps are able to adapt and learn from each other and our customers.* Empathy, Trust, Candor -- Always be upfront and honest with the team and our business partners.Instawork is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.
",

cafull stackfulltimesan franciscounited states (or us remote)
"
About the Role
As a full-stack engineer at Mux, you will work in our React/Redux front-end application and Elixir-based APIs to build user-facing features and take on scaling challenges that support our products. We’re looking for full-stack engineers across various teams that will enjoy strong ownership in their domains, and being part of an inclusive and creative Engineering team taking on big challenges in the video space.
Teams with Full Stack Roles at Mux:
Mux Data: Mux Data is an observability tooling for developers working with video that monitors and aggregates insights for the end-to-end video playback experience. This team builds out the features as well as platform that support this product, e.g. our client-side SDKs, data dashboards, and the backend aggregation platform.
Mux Video: Mux Video is responsible for the web-based workflows and tooling that enhances the Mux Video product, an API that enables developers to build powerful on-demand and live video experiences. This team supports features like our livestream health dashboard, as well as self-serve workflows of working with video assets.
Mux Product Labs: Mux Product Labs (informally referred to as “Labs”) is a product-lead experimental innovation group, who discover and prototype new products and features with a high level of autonomy. You can think of Mux Product Labs as an incubator, optimized to run early stage product discovery and prototyping.
Platform Experience: This team is responsible for the shared web-based experience for all Mux customers, ensuring that there is a cohesive workflow across different products and use cases. The work includes our customer onboarding funnel, our billing and invoice platform that supports all products, as well as scaling the underlying API platform to address growing traffic, reliability needs, and security concerns.
What You'll Do
* Work with your team to collaborate and execute on the product goals and technical roadmap
* Develop user-facing, product-focused features in our React/Redux frontend and Elixir web API* Scale our backend platforms to support growing traffic and reliability needs* Work across teams to develop a unified approach and development workflow for shared codebasesWho You Are
* 3+ years of engineering experience. You’re a strong engineer comfortable working across multiple platforms and environments.
* Solid engineering fundamentals (CS degree a plus).* Proficient in Javascript (we’re using ES2017 and Webpack) and some frontend frameworks.* Experience building REST APIs that people enjoy using. Elixir experience a big plus, but Python, Ruby, Node and other general purpose programming languages are also great.* Video experience a plus but not required.If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role
U.S. Benefits
You'll be joining an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, and Brightcove. We have a supportive culture that cares about both excellent work and work-life balance.
We are remote-equal, with an office space in Downtown San Francisco and another in London, right next to the Liverpool Station.
* Flexible PTO with 2-week minimum + 11 company holidays
* Weekly no-meeting days + quarterly focus weeks* Healthy work-life balance encouraged* Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)* Fertility benefits* Flexible spending accounts for healthcare, dependent care, and commuter benefits* Short-term and long-term disability insurance* Group life insurance* Critical illness & accident insurance* Travel accident insurance* Employee Assistance Program (EAP)* Medical support concierge service* 401(k)* Paid parental leave* Investment in career growth and training* Continued education stipend* Thought leadership and peer recognition program* Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers* Lunch reimbursement programMux is an Equal Opportunity employer committed to building a erse company. We believe ersity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Customer Success Specialists in our Manila office. As a Team Leader, you will be challenged to manage a team of agents to deliver world class service to our customers, while working on ad-hoc special projects to unlock growth. Your impact on coaching agents and leading special projects will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.
What you'll do:
* recruit, train and manage a team of Customer Success Specialists
* analyze the team's productivity and quality, and identify areas for improvement* recommend and execute initiatives to improve the team's performance* handle escalations and resolve our most challenging and complex problems* manage special projects to help our most valuable customers and unlock growth* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* bilingual proficiency in written and spoken English
* at least 2 years of experience in customer support or project management* great spreadsheet skills to analyze data and manage projects* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 50K-60K / month on-target earnings
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Photoshoot Sales Specialists in our Manila office. As a Sales Specialist on this team, you will be challenged to provide amazing sales support to customers looking to book photoshoots with our photographers. By providing guidance, building rapport, and extracting key information about the needs of our customers, you'll be giving them an incredible booking experience and your impact here will be the lifeblood that powers Snappr’s explosive growth and enables our consumers to access on-demand photography worldwide.
What you'll do:
* help Snappr expand to new markets by booking photoshoots for customers worldwide
* answer questions about the photoshoot process and resolve scheduling issues* work with photographers to consult clients on the best way to execute on their needs* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* proficiency in written and spoken English
* ideally with 1 year of work experience at a call center selling to US or Australian clients preferred, but fresh grads and career shifters are encouraged to apply!* fantastic phone manner and email etiquette* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well* strong customer influencing ability* passion and enthusiasm for exceptional customer service* knowledge of Australian and American Culture, e-commerce industry (preferred)Job benefits:
* PHP 40-45K/month on-target earnings, with the potential to earn up to 60k!
* HMO (w/ free dependent)* Temporary work from home set-up (after 2 weeks of onsite training, following government-mandated safety protocols)About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

full-timeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to offer an unparalleled level of support to our customers and photographers. As the Trainer, you will be challenged to design and implement training programs specific for the Sales Team to help our employees improve the quality of their communication, behaviors and leadership skills, as well as their productivity and product knowledge.
What you'll do:
* Create training materials specifically for the new hires of sales team
* Conduct coaching for new hires* Schedule regular training sessions* Facilitate role-playing activities and teach soft skills like negotiation and problem solving* Address inidual and team skills gaps* Maintain updated records of training material and curriculum* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* excellent proficiency in written and spoken English
* at least 2 years of experience working as a sales trainer or similar role* experience creating reports and working with Team Leads and Managers to share insights* preferably has experience dialing as a sales agent for any campaign on the phone using consultative selling approach* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 45-55K/month on-target earnings (including performance pay)
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",

fulltimeremote
"
At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role** :**
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Customer Success Specialists in our Manila office. As a Team Leader, you will be challenged to manage a team of agents to deliver world class service to our customers, while working on ad-hoc special projects to unlock growth. Your impact on coaching agents and leading special projects will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.
What you'll do:
* recruit, train and manage a team of Customer Success Specialists
* analyze the team's productivity and quality, and identify areas for improvement* recommend and execute initiatives to improve the team's performance* handle escalations and resolve our most challenging and complex problems* manage special projects to help our most valuable customers and unlock growth* hustle - take ownership of Snappr's growth and do whatever it takes to get the job doneWhat you'll need:
* bilingual proficiency in written and spoken English
* at least 2 years of experience in customer support or project management* great spreadsheet skills to analyze data and manage projects* a \"let's get it done\" mindset* the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them wellJob benefits:
* PHP 50K-60K / month on-target earnings
* 20% night differential* HMO (w/ dependent)* great workspace in Ortigas CBD* temporary work from home set-upAbout the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial iniduals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.
",
"
Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
We're looking for the right person to join our close-knit team and help take our foundational product and business to the next level. Mason's core product is mobile infrastructure as a service (\"mobile IaaS\") -- think elastic, customizable hardware + software + services.
Mason is looking for a Software Engineer on our Devices team to help build a scalable, customizable, and secure Android-based OS (Mason OS) for our handheld, tablet, and wearable devices. As an engineer on the Devices team at Mason, you’ll have the opportunity to contribute to several critical systems including: OS customization, device provisioning, over-the-air (OTA) updates, remote device management, and much more. This role is critical in building and supporting the foundation our customers use for many use cases: from digitizing clinical trials to improving warehouse efficiency to streamlining retail payments and more. Mason's core product is mobile infrastructure as a service (\"mobile IaaS\") — think elastic, customizable hardware + software + services.
Mason is looking for a complex combination of grit, smarts, ingenuity and erse perspectives (and more!). Check out our values and see if they resonate!
What you’ll work on:
* Building configurable features at the app, framework, and kernel level in Mason OS to enable our customers to create their own unique products at scale
* Building and hardening Mason OS applications and services that enable features such as: provisioning, over-the-air (OTA) updates, diagnostics, and more* Bringing up Mason OS on new devices and form factors* Improving how we build, test, and deliver Mason OS updates* Working closely with backend (Fleet) engineers and product managers to design and integrate with Mason Platform APIsWhat you bring to the table:
* BS in Computer Science, Engineering or a related technical field
* 6+ years of software development experience* Experience with one or more of the following programming languages: Java/Kotlin, C/C++, Python* Hands-on experience with Android (AOSP) at the framework, system services, HAL, and kernel layers* Android application development experienceBonus points for:
* Experience bringing up Android on a new device
* Experience building CI/CD pipelines* Experience in embedded systems development.* Experience with Qualcomm-based devices and technologiesFun Perks!
* Remote-Forward: We offer three work styles to meet you where you do your best work: Fully Remote, In-Office, or Hybrid.
* Generous PTO: We want you to take care of yourself with a flexible PTO plan or generous accrued PTO, plus monthly mental health during the pandemic.* Parental Leave: Caring for a new child is an exciting time for parents! We offer 16 weeks of paid parental leave.* Healthcare: Comprehensive medical, vision, and dental insurance for employees and their dependents (Employees are responsible for only 1% of premiums for dental and vision)* Flexible Spending Account: Healthcare, Dependent Care & Commuter FSAs to set aside tax-advantaged funds for eligible expenses.* Retirement: Tax-advantaged 401(k) account to help you reach your retirement goals.* Home Office: Spot bonus and monthly stipend to supplement your home office expenses.* Fitness & Wellness: Quarterly reimbursement for qualified fitness and wellness expenses to keep you happy and healthy.* Commuter & Food: Monthly bonus to supplement commuter & food costs.* Full benefits are offered to full-time employees. Part-time employees participate on a limited basis.Diversity, Equity & Inclusion at Mason:
Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.
Mason America, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.
Check out our website for all open jobs!
",

fulltimesan francisco / remote
"
Vanta is on a mission to secure the internet and protect consumer data. Our security tools have already been adopted by hundreds of companies including Lattice, Notion, Chili Piper, Clubhouse, Gem and more, mostly through word of mouth. Now, we're looking for someone who can learn from our customers, digest our vision, and build a strategy that'll take our product and brand story to the next level.
As one of the first marketers at Vanta, you'll have the opportunity to shape how we reach and interact with our customers by creating inspiring and compelling campaigns, resources, and experiences that demonstrate how Vanta can help businesses. To do this, you'll need to work cross-functionally across sales, customer success, product, and design, and you'll move between strategy and execution.
You will ..
*Talk regularly with our users, analyze your own data, and understand our competitive landscape to inform your work (overall marketing strategy, content, messaging, and positioning) and help shape the product strategy and roadmap*Work closely with nearly every team at Vanta—product management, sales, design, customer success, and engineering—to define our customer segments and deliver effective communications, from everyday emails to major launches
*Plan and execute large product launches, report back on their performance, and optimize these processes for scale*Create focused campaigns that engage, nurture, and help our users succeed
*Scale our customer advocacy program. Build relationships with our customers and empower our happy customers to become advocates on our behalf
*Share experience and insights across Vanta to help us better understand our customers
You might ..
*Have 6+ years experience marketing and launching early-stage products (particularly B2B products)
*Tell stories in your spare time – fiction, blog posts, email missives, Instagrams, whathaveyou
*Have a deep empathy for users and an ability to adapt communication to best reach, engage and differentiate Vanta to your audience
*Enjoy working with data and pairing those quantitative conclusions with the qualitative conversations you have with users
*Find delight in understanding how things work and then explaining your newfound knowledge to others
Benefits & Perks:
Industry-competitive salary and equity, as well as transparent compensation practices
Medical, dental, and vision benefits
Paid parental leave for all parents
401(k) plan
Flexible work hours and location
Remote workspace stipend
Open paid-time off policy
10 company paid holidays
Virtual team building activities, lunch and learns, and other company events
For when we're back in office:
Generous monthly stipend for Bay Area commute
New office in sunny Hayes Valley, San Francisco
Full kitchen + snacks and drinks supply
",

6+ yearsfull-timelondon / remote
"
Bits (www.getbits.app) is an app-based store card that helps people build their credit score and history.
The problem we solve is building credit. Traditional advice for building credit is to get a credit card, but there are 10 million people in the UK who can’t get a credit card - or any form of mainstream credit - at all and are effectively locked out of mainstream credit. Bits has a unique model which makes it possible for these 10 million people - and in fact, for literally anyone - to sign up, and be approved for a Bits store card in less than 2 minutes.
We’ve made it possible for anyone to build credit, without the risk of getting into unnecessary debt. We’re in the UK and the US, and have offices in both locations.
The best part about working at Bits? Well, two things.
First, the mission. Literally every day you will receive emails from people describing how Bits has solved a life changing problem that they struggled with for years. You will make a difference here.
Second, the people. We are an eclectic mix of people, with backgrounds ranging from a former NHS infectious disease vaccine delivery lead, to an Oxford maths whizz, to a former CxO at Revolut. The one thing that we all share though is our commitment to the mission - unusually for a lending company, we don’t make any money on interest, we don’t put people into debt, and we are customer-first in everything we do.
About the role:As the Product Owner, you will own the Bits app and you will be passionate about its great user experience and delivering a best in class product. You will achieve this by overseeing the activities of a multidisciplinary team of developers and designers, defining and constantly re-evaluating the team’s roadmap. As Bits grows, you will ensure that our product vision and strategy keeps aligning with the needs of the customer.
This role is about building new products from scratch. Previous experience as a Product Designer or Founder is highly valued.
Requirements:
* You will have 5-7 years of experience building consumer facing digital products
* You’ve scaled a product backlog from early days to 100s of thousands of active users* You uphold the customer experience above all else, and actively gather the latest information on customer needs to convert these directly into product requirements.* You work hard and get stuff done, always with a positive attitude and great communication skills.* You work in a structured and process-oriented way.* You know how to be a leader and how to delegate in order to maximize efficiency.Benefits at Bits:
* A competitive market salary, equity, and life insurance
* Hardware of your choosing* Honestly, whatever else you want, within reasonable bounds. We want you to be happy.",
"
Teleport enables engineers to quickly access any computing resource anywhere on the planet. Our open source products provide a Unified Access Plane for developers and security professionals seeking to simplify secure access to servers, applications, and data across all environments. Teleport is built by Gravitational, a Y-Combinator company that is well funded by additional top-tier investors and growing quickly. We value our craft, a work-life balance and embrace a culture of mutual respect.
ABOUT THE OPPORTUNITY
Our company is growing and we are expanding our SDR team. At Gravitational we are part of the wave of companies growing with the increasing demand for security and compliance as companies have to expand their compute needs and adopt Cloud, Kubernetes and other modern technologies.
We have a large Total Addressable Market — anyone that manages and operates server fleets, applications across cloud providers or deploys to internal data centers (i.e., almost all successful companies). As an SDR, you will drive pipeline by identifying, engaging and qualifying leads that are looking for help to solve these problems. You will also prospect into a list of strategic accounts. You will be asked to think creatively about finding potential leads, as well as leverage traditional lead generation techniques in order to build the top of the sales funnel and transition leads to our account reps.
If you’re looking for an opportunity to gain expertise in a sector that has experienced explosive growth in the last decade, have fun, and use this experience to springboard you into your next role, this may be the right opportunity.
We Need Someone Who
* Is a self-starter with a track record of success in their professional or personal life.
* Has a technical background or experience selling technical products and interacting with Ops, SRE / DevOps, and security professionals. Our champions are Engineering, IT and InfoSec professionals, so you need to be on their level.* Has some experience in business development, ideally with open source and open core offerings.* Is ready to roll up their sleeves. We need people that are ready to hustle, work with sales reps and the founders to develop lead sources and learn to sell our products.* Doesn’t mind helping out across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc. when needed.What we expect of you:
* Learn and explain technical products and concepts.
* Do cold outreach to new prospects.* Investigate customer problems and challenges and identify leads that should go to Account Executives.* Experiment with different sales channels and be able to leverage the most effective ones.* Establish best practices and efficient processes.* Work closely with Account Executives to refine call and messaging strategies.* Identify trends from prospective customers to share with the product, marketing, and customer success teams.* Track all sales activity in our CRM (Salesforce).* Achieve or exceed monthly quotas of sales qualified leads.About Us
Gravitational was founded to provide products and tools that simplify and take care of the ever-escalating complexity of building and running software everywhere - cloud, hybrid cloud, on-premise.
We are on a mission to help engineers and organizations such as NASDAQ, Ticketmaster, Snowflake, and Mulesoft erase security and deployment boundaries between networks and cloud providers in order to securely deploy and access their applications anywhere on the planet with minimal oversight.
We offer competitive compensation and benefits, platinum level healthcare insurance, 401k matching, and a great place to work.
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
",

full stackfulltimeremote
"
BuildZoom is a managed marketplace that is modernizing the $1.2 trillion remodeling and construction industry. We guide clients with medium-to-large residential and light commercial projects through the construction process and help them turn vision into physical reality. Our platform ensures accountability and transparency throughout the process, enabling us to deliver great outcomes in a historically challenging industry. Last year, we managed over $150M in construction projects and are on track to double this year.
We’re a data company at heart, ingesting vast volumes of construction and real estate data to gain deep insight into the construction marketplace. Our bleeding-edge data ingestion framework has helped us accumulate the most complete and timely data sets in the industry. On top of that wealth of data, we've built analytics capabilities and a recommendations engine that will redefine the industry. We've also built complex UX workflows to support power users that include project owners, contractors, and construction engineers.
Because we're a small engineering team and business is growing quickly you will be asked to wear many hats and contribute in areas that align with you strengths and interests. Depending on your interests, you will contribute to front and back-end web, mobile, data processing, infrastructure, growth, and product management.
Join us if you want to be a part of building a company that will change the construction industry and are energized by wearing multiple hats!
This position can be located in Phoenix, AZ or San Francisco, CA.
Requirements
* 3+ years of hands-on software engineering experience in a professional team-based environment.
* Interest in wearing multiple hats to influence product strategy and UX design, implement sophisticated web-based tools.* Experience with some of our technologies: ReactJS, GraphQL, Ruby on Rails, Python, Redis, Elasticsearch* Exceptional written/verbal communication and emotional intelligence.Values
* Drive. A passionate desire to improve the construction and remodeling industry.
* Self Improvement. A dedication to personal growth, achievement, and self-actualization.* Collaboration. Our team is stronger than the sum of its parts.* Quantitative. Our business decisions are made with data.* Scrappy and Tenacious. Win in the face of seemingly insurmountable obstacles.",
"
What you’ll do
You’ll lead growth for www.fairsquaremedicare.com, which takes a senior from knowing nothing about Medicare to feeling confident they have the best health insurance their budget allows. You’ll:
* Optimize our paid channels
* Develop an SEO strategy* Create a referral channel* Develop new channels* Own monthly revenue growth goalsWho you are
You have a track record of developing growth strategies and delivering outcomes.
Who you'll work with
Dan
Dan founded Fair Square Medicare after watching his parents struggle through the Medicare shopping process. He previously was the technical co-founder at Trim (post Series A; valued @ > $30M), Octane Lending (Growth stage, valued @ > $300M) and has held product and growth roles at Redfin, the Climate Corp, and AppDynamics. He studied Physics at Yale.
Chris
Chris is the health insurance agent Dan's parent's found after a long and painful search. They love him. He's helped thousands of seniors across the U.S. navigate the minefield of Medicare. His core value: \"treat clients as if they're your family\".
Our Culture
Treat our users like family
We are building for our own parents.
Be kind
We believe that your character as a person is shown by how you treat others. Especially when everything isn't hunky dory.
\"The megalomaniac pleasure of creation produces a type of elation which cannot be compared with that experienced by other mortals.\"
You deeply love building dazzling web products. To the point that when our team grows and you become a manager (if you want to), you'll have days where you seriously consider going back to being an IC.
Think clearly so that we can disagree productively.
Your mind is a function that returns a point of view given a set of data and assumptions. Understand this function's body and explain it to the team so that they can review it and help you make sure it works.
Tech is a means to a great customer experience
We love to geek out about how Graphql >>> REST. And we use it because a strongly opinionated API layer helps us iterate faster toward a product our users love.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200 million from top-tier investors, including Founders Fund, Kleiner Perkins, Initialized Capital, Threshold Ventures, and Y Combinator.
About The Role
Rippling is looking for a dynamic and entrepreneurial Manager of Business Systems to own our Salesforce instance and drive a feature development roadmap to support the business in 2021 and beyond. For Rippling, Salesforce is the core technology that powers our go-to-market teams and customer lifecycle. You'll manage a team of admins and developers and use your great taste in systems architecture to create scalable solutions. You'll work to ensure that our systems are optimized not only for each team's workflow and productivity, but that Salesforce remains our holistic source-of-truth for Customer Relationships across the business.
What You'll Do:
* Work cross functionally with our Sales Leaders and Revenue Ops team to identify, prioritize and develop new features in Salesforce
* Implement and project manage our Salesforce feature development sprint cycle* Implement and maintain integrations and additional tooling plugged into Salesforce like Outreach, Salesforce CPQ, Lean Data, Ironclad and others* Ensure solutions are built for scale and follow best practices. Help plan and prioritize future business systems needsQualifications:
* 5+ years of professional work experience developing solutions in Salesforce ideally at high growth SaaS companies
* Familiarity with core Salesforce development technologies including Process Builder, Flow and APEX* Excellent project management and organizational skillsIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
The Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious AEs who can both manage a high velocity sales cycle while also navigating a very strategic sales process.
One fundamental belief at Rippling is that AEs should spend 100% of their time between engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, closing revenue from marketing generated demos, and working with our CSM team to ensure a seamless transition to our platform for new customers. No prospecting, we leave that to our world class SDR and Marketing teams.
What You'll Do:
* Manage pipeline in Salesforce to accurately forecast revenue
* Run sales calls with short deck presentation and detailed product demo* Close business and achieve quota attainment consistently* Become a product expert across our entire platform and understand our competitor landscape* Work closely with the CSM team to ensure a smooth transition for new customersQualifications:
* BA/BS Degree
* 3+ years sales experience, particularly in SaaS markets selling B2B* Experience carrying a $1M+ annual quota* Proven track record of success (top 10% of sales org)* Previous experience selling HRIS/HCM software and/or selling security related products* Ability to thrive in a fast paced environmentIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
The Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious AEs who can both manage a high velocity sales cycle while also navigating a very strategic sales process.
One fundamental belief at Rippling is that AEs should spend 100% of their time between engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, closing revenue from marketing generated demos, and working with our CSM team to ensure a seamless transition to our platform for new customers. No prospecting, we leave that to our world class SDR and Marketing teams.
What You'll Do:
* Manage pipeline in Salesforce to accurately forecast revenue
* Run sales calls with short deck presentation and detailed product demo* Close business and achieve quota attainment consistently* Become a product expert across our entire platform and understand our competitor landscape* Work closely with CSM team to ensure a smooth transition for new customersQualifications:
* BA/BS Degree
* 3+ years sales experience, particularly in SaaS markets selling B2B* Experience carrying a $1M+ annual quota* Experience of success (top 10% of sales org)* Experience selling HRIS/HCM software and/or selling security related products* Ability to thrive in a fast paced environmentIf you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
",
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About the Role
We’re looking for a creative Senior Product Marketing Manager with a GM mentality to own the go-to-market strategy and execution of our platform products (amongst others) including: messaging and positioning, content marketing, lifecycle marketing, customer journey mapping, sales enablement, customer research, pricing, and more. You’ll be a founding member of the Product Marketing team working closely with Product, Sales, Marketing, Success, Support, Partners, and our product-focused CEO. You'll love this role if you’re passionate about defining, influencing, and driving strategy for new businesses, products, and market segments. This role additionally will be focused on helping us build GTM strategies for our mid-market customers and work hand in hand with our sales team to develop new messages, content, sales playbooks, and campaigns to win new prospects and upsell existing ones to new products and features.
Responsibilities
* Own the end-to-end GTM strategy & execution for your product lines.
* Manage the Midmarket business with a focus on how to improve metrics like win rate, pipeline, deal velocity, and customer retention.* Ensure we hit our revenue goals through customer/partner acquisition and lifecycle campaigns.* Educate our sales teams on products and create sales tools / collateral to help them win.* Be the in-house expert (buyers, influencers, competitors, industry, etc.) on your Rippling products.* Be a spokesperson, evangelist, and thought leader with analysts, customers, and partners.Qualifications:
* 7+ years of relevant experience in product marketing, strategy, or growth marketing (B2B SaaS marketing preferred).
* Outstanding storyteller - you have strong, succinct writing skills and an eye for good design. You can synthesize large amounts of information and simplify it for different target segments in clear and effective ways.* Data-driven marketer - you combine intuition with data and customer empathy/research to build strategy, measure outcomes, and inform your decision making.* Hustler - you are a self-starter with a bias towards action who is able to manage multiple, competing priorities in a fast-paced environment.* Collaborator - you’re a team player who thinks big, is hands-on, organized, and solves problems.* Leader - you easily inspire, lead, and align cross-functional teams.* Creator - you’ve built meaningful brands by producing content that stands out, be it integrated campaigns or standalone videos, blog posts, case studies, sales brochures, events, etc.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
We’re looking for a world-class, detail obsessed Senior Marketing Operations Manager to help scale Rippling’s go-to-market engine. You’ll use your deep systems prowess to construct, maintain, and support our core marketing and sales technology stack.
Reporting to our Marketing Operations Lead, you’ll collaborate with every team in the company – from growth and engineering to sales and finance – to build systems that drive revenue and help thousands of businesses transform their HR & IT.
What You'll Do
* Improve the rigor of our marketing infrastructure. Manage critical business processes such as governance, attribution, enrichment, and record assignment.Innovate and adopt new technology. You’ll become obsessed with ensuring everything within your sphere of influence is completely automated and designed for scale. If new technology is required for efficiency, you will assess and acquire it.
* Uncover hidden opportunities. You’ll proactively find blockers to our growth, then work with the rest of the team to remove them. We place a high premium on taking the initiative to solve problems.* Roll up your sleeves and e in where needed. Like the rest of our team, you’ll be rolling up your sleeves and helping out with tons of projects outside of your job description.Qualifications
* 5+ years of total work experience. 3+ years experience in business systems, with substantial experience in Salesforce, preferably with one or more certifications.
* Systems thinker. You’d likely tackle a complex at home DIY project any given weekend, but spend the weekend prior mapping it out.* Business acumen. You know how to dissect the main levers in a B2B saas company, and understand how various initiatives ladder up to key business objectives.* History of working with highly technical teams. You’re a master of marketing and sales tools and have pushed them to their limits with the help of engineers.* High bias to speed and execution. You’re willing to help out with projects outside your job description, and can push things over the finish line quickly. We’re looking for someone ready to do what it takes to help the company hit its goals.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About the Role:
Rippling is looking for a talented comms pro to boost our brand recognition and help us stand apart from the crowded unicorn herd.
Forget about writing tedious press releases. This isn’t 2005. We’re looking for an ambitious self-starter with proven media relations chops who’s not afraid to take on erse responsibilities and projects. One minute you’ll be debating our CEO about the direction of his keynote speech, the next you’ll be putting the finishing touches on an analyst briefing deck.This is a role for someone seriously creative who can create compelling, relevant content, whether it’s a tweet, a data story, or an op-ed that shows how thought leader-y we are.
Reporting to the VP of Communications, you’ll work closely with the C-Suite and teams across the company to establish Rippling as the Next Big Thing.
What You’ll Do:
* Drive earned media strategy. From press and product reviews to analyst relations and industry awards, you’re responsible for developing and executing a plan to grow Rippling’s brand awareness with key audiences. You’ll pitch media, prep executives, monitor and analyze news trends, manage agency partners, and grow a team from the ground up over time.
* Tell our innovation narrative. We’re a lot more than an HR company - you’ll drive and maintain a steady drumbeat of stories, content, and other marketing efforts to capture our best stories and share them with the world.* Create relevant content & campaigns. Develop and execute timely campaigns on our owned and social media channels. Secure thought leadership opportunities for executives and work with them to develop the content. Build out Rippling’s blog content to include company announcements, product launches, employee spotlights, etcQualifications:
* 5+ years of relevant experience in Communications, journalism, or analyst relations
* Proven track record generating coverage, and existing relationships with tech and business press* Exceptional writing and editing skills, a knack for storytelling, high standards and painstaking attention to detail* Self-directed and comfortable juggling a erse portfolio of projects and responsibilities - -* Demonstrated ability to operate independently in a fast-paced environment, initiate projects and drive them to completion* Collaborative spirit -- you’ll be working with team members across the company, contractors, and agencies* Passion for building a function from the ground upWe welcome candidates with a range of experiences, so please consider applying even if you don’t meet every criteria. We’re looking for iniduals who are particularly strong in a few areas and have interest and capabilities in others.
Rippling is an equal opportunity employer.
",

ca / remotefulltimesan francisco
"
About Rippling
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
We’re looking for a scrappy, quantitative growth marketer to scale Rippling’s performance marketing engine. You’ll use your sharp analytical skills and hacker’s mentality to run experiments across every paid channel, then scale the winners. You’ll constantly find new ways to unlock scale and improve ROI.
Reporting to our Growth Lead, you’ll collaborate with every team in the company – from product marketing and brand to sales and operations – to build campaigns that hit ambitious revenue targets.
What You'll Do
* Own and optimize our paid marketing strategy: You’ll help drive the performance marketing strategy for both direct business and channel partner acquisition.
* Manage end-to-end campaign execution: You’ll work within Facebook, Google, LinkedIn, etc. to build and manage your campaigns.* Obsess about ROI: You’ll find new, unconventional ways to unlock ROI and scale across every channel* Monitor performance and share learnings: You’ll deeply understand and quickly react to changes in CPA, CAC payback, ROI, and other metrics. You’ll share key learnings around messaging, etc. with other teams as necessary.Qualifications
* A hacker’s mentality. You obsess over finding novel ways to eke out as much yield from every channel as possible. You know how to spin up tests quickly, and when to double down.
* 3-5 years of experience developing and executing campaigns across paid social, SEM, and more. You have a rigorous framework for testing and scaling campaigns, but also can break the rules and think out of the box.* Analytical rigor across the entire funnel. Cohort analysis is second nature to you, and you know how to measure performance across the entire buyer’s journey.* Eager to roll up your sleeves. Your role doesn’t stop at strategy – you’ll be the sole person managing all of our campaigns for awhile. You aren’t afraid to e in and help us solve other business problems as needed.* Bias to speed. We move very fast at Rippling.It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Rippling is an equal opportunity employer.
",

brooklynfulltimeny / remote (us)
"
About UPchieve
UPchieve is an edtech nonprofit that provides free, 24/7 online tutoring and college counseling to low-income high school students in the U.S. Using our app, students can request and get paired with a live, volunteer tutor in under 5 minutes. Our mission is to democratize access to academic support so that all students have an equal opportunity to finish high school, attend college, and achieve upward mobility. So far, we’ve matched 100,000+ on-demand tutoring requests from 30,000+ students across all 50 states. Our work has also been recognized by Forbes and TIME, and our funders include both Y Combinator and the Gates Foundation. Watch this video to see our impact on students.
Who we’re looking for
We’re a small team taking on the monumental challenge of democratizing access to academic support. That means we need team members who are excited by autonomy and willing to work on projects outside the scope of their job description if needed. Regardless of role, we also look for candidates who have a personal connection to our cause or a demonstrable interest in education or serving low-income populations.
About Our Team & Office
We’re a remote-first team located across the U.S.We highly value ersity of experiences and perspectives. 2/3 of the team are people of color, and many of us have personal experience growing up low-income or navigating nontraditional educational pathwaysWe believe working full-time means 40 hours/week. Non-work stuff is important too!Our Benefits
* 3 weeks paid vacation AND 20+ days of paid holidays (including Dec 24 - Jan 1)
* Flexible work schedule (choose your own hours)* $1,000 annual professional development budget (learning and self-improvement is a huge part of our work culture!)* $1,000 annual remote work budget* Up to 100% covered employee health insurance* Half-day Fridays during summerJob Description
About the role
The Director of Growth Marketing will lead strategy and execution to help us reach our ambitious goal of reaching all 8 million low-income high school students by 2030. Your sole objective will be to grow UPchieve’s sign ups among students as quickly as possible. You will build on UPchieve’s success in reaching students via SEO, social, and paid advertising and most importantly, discover new, scalable channels for UPchieve to reach more students. You will work on a cross-functional team of engineers, marketers, and generalists to achieve this ambitious goal. The results of your experiments on this team are expected to multiply UPchieve’s ability to reach students, and thus you’ll have direct influence over everything from marketing channels, to product, to partnership strategy.
This might be the right job for you if…
* You feel a strong connection with and/or care deeply about our primary users (low-income high school students)
* You’re super excited by the idea of working at an early stage edtech nonprofit (one of only two edtech nonprofits to have ever been backed by Y Combinator!)* You thrive on discovering new marketing channels and love to take things from 0 to 1* You are a creative problem-solver and love to find a new solution to existing problems* You’re results driven and have the analytical and technical data skills to ask and answer good questionsHow you’ll spend your time...
Discover new acquisition channels for UPchieve (75% of your time)
* Collaborate with a cross-functional team to design and implement well-thought-out experiments aimed at acquiring as many students as possible within a short timeframe.
* Depending on your experience, take the lead or serve as the marketing expert on the team, demonstrating a deep understanding of marketing channels, strategies, and their application for acquiring new users at UPchieve.* Swiftly execute marketing tests, such as landing pages, email campaigns, paid and organic social media, SEO, traditional ads, and even partnerships. Interpret results and adjust strategies accordingly.Lead the strategy to maintain and improve UPchieve’s existing acquisition channels (25% of your time)Set and manage UPchieve’s marketing budget
* Lead the development and implementation of strategy for UPchieve’s SEO and content marketing
* Improve upon and maintain UPchieve’s google adwords* Improve upon and maintain UPchieve’s organic social and social ad strategiesPreferred Experience
We’re looking for someone who...
* Has experience either as the first or only marketer on a small team, in any relevant role scaling a tech startup, or another highly entrepreneurial position
* Has 5+ years of broad marketing experience. Ideally this person has experience in some of the following areas (we don’t expect you to have experience with all of them!): Ads (social, adwords, traditional), SEO/ content marketing, Community marketing, Word-of-mouth, Email marketing, Social media, Business development, PR* Highly competent measuring the success of their experiments via analytics* Know a lot about product-channel fit and using discovery methods to find and optimize it* Has a bias towards action and is resourceful* Is a strong writer capable of appealing to our high school student population* (Bonus) Experience marketing in edtech* (Bonus) Experience marketing to teens* (Bonus) Interest or experience in both b2c and b2b",

fulltimeremote / distributedweb design
"
At Shef, we are building a community-based food platform. We believe in providing our community of shefs (refugees, immigrants, stay-at-home parents, retirees) the opportunity to make a meaningful income from their very own kitchens - doing what they love! We also believe that every person should have access to a wholesome, homemade meal at an affordable price. Building a community devoted to economic empowerment and cultural inclusivity -- that's why we started Shef. As one of TechCrunch's \"favorite YC startups” backed by prominent Silicon Valley VCs and investors -- we have a ton of exciting work ahead of us! We are looking for a Senior Product Designer to help elevate our design culture and product development process.
ABOUT THE ROLE
We are looking for a senior designer to help guide our small but growing team, and make an instrumental impact on our design culture and how we develop welcoming products. This is an opportunity of a lifetime as you will be responsible for setting the strategy, building and evolving our design system, redefining the Shef brand, and helping deliver on impactful design projects that will serve customers across marketplaces and use cases — from building the future of food discovery, to community interactions, to order management systems, and more.
WHAT YOU'LL BE DOING
• Be a crucial part of the development process. Represent the design team with your product and engineering partners, facilitate design discussions, and help drive product development from concept to delivery.
• ** Build and evolve the Shef design system.** Create, evolve, and evangelize design systems for customers, cooks, and admins. Make informed design decisions based on user research, data and intuition.
• Redefine and promote Shef’s brand. Collaborate with the co-founders, marketing and product to rethink Shef’s brand. Create brand guides and work to ensure the team is following these guidelines.
• Be user-centric. Work with product and marketing to deeply understand user problems and needs. Validate ideas with mockups, prototypes, and usability testing.
• Be a beacon for design thinking. Educate the Shef team on design processes such as Jobs to be Done, Customer Journeys, and Problem Framing. Lead product discovery working groups.
WHAT WOULD MAKE YOU A STRONG FIT
• You have an outstanding portfolio or history of work, showcasing a depth of knowledge in user experience, visual and brand design.
• You strive to intimately know the people you’re designing for and how your work impacts their lives.
• You know it’s the little things that make people love a product, but you also know when it’s time to ship — You know that sometimes it’s better to validate assumptions early on.
• You like thinking about complex problems, and enjoy exploring the ambiguity inherent to defining a new product category.
• You have a self-starter attitude and enthusiasm for working in a hyper fast-paced, growing startup environment.
• You have stellar communication and documentation skills.
• You are extremely curious and have strong attention to detail.
• You have a sense of humor and energy for working on complex, high-impact solutions.
BONUS POINTS
• You are a capable illustration and motion designer
• You have worked at an early stage, fast-paced startup
OTHER REQUIREMENTS
• 5+ years experience in an inidual contributor role, on a Product Design team.
• You have experience designing mobile-first digital products and web/desktop products.
• You have experience creating or rethinking a consumer focused design system from scratch.
• You have experience with prototyping as a means to explore and convey design solutions.
• You like food :)
",

design managerfulltimesan francisco / remote
"
ClassDojo’s vision is to give every child on Earth an education they love. We’re doing this by connecting communities of teachers, children and families, and then giving them learning experiences their children love. This means ClassDojo is a consumer network, and grows like one; we are already serving communities at massive scale: last year we served 1 in 20 children in primary school in the world—52 million children—with a team of just 55. The communities we serve love and adore ClassDojo (see what they're saying); our Net Promoter Score is usually in the 70s and 80s.
As a Design Leader at Classdojo, you'll be embedded with a team of engineers, researchers, product managers, and other cross-functional teammates. You will be involved in every aspect of the product development process, from conception through launch and scale, working on both strategy and tactics to create products that teachers, kids and families love.
What you’ll do:
Turn research insights and product strategy into simple, elegant, emotive products that people want and love to use. You'll optimize for learning each step of the way by exploring ergent directions, rapidly testing them with users, and converging on feasible, innovative products people love.
What you'll bring:
*
**Product discovery experience:** You have experience rapidly researching, discovering, prototyping and ultimately delivering high quality consumer products, as part of a cross-functional team. You can share many shining examples of real work you've shipped, and what you learned along the way. Your design process is holistic, and includes user research, gathering data-driven insights, rigorous testing and rapid iteration. You love doing rapid, user-centric product discovery, and you have high standards (our product discovery teams aim for 10-20 validated prototypes per week).\
*
**Product thinking:** You thrive best when helping identify and refine problems to solve. You facilitate and draw the best design ideas from teammates. You have the ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build’). You can think and talk about the bottom line. Analytics don’t scare you, and you know which features can act as force multipliers on your company’s business model. You want to contribute to high-level strategic decisions with the rest of the product and executive teams.\
*
**Cross-platform experience:** You’ve shipped great experiences across several platforms. You know what translates from desktop and what doesn’t, or why you’d opt for one solution for iOS and another on Android.\
*
**Communication:** You possess excellent communication skills: you are able to clearly articulate your design decisions. You like sharing your work, even if it’s still in progress, to bring the team along with you. You have a sharp ambiguity filter, always seeking to clarify what is unclear for yourself and others.\
*
**Craftsmanship:** You know that design doesn’t end after you've shipped. You perpetually work with cross-functional teams to ensure our products maintain and deepen product-market fit with our users. You give and solicit feedback from other designers in order to continually raise our bar for quality.\
*
**Technical skills:** You’re a prolific designer with relevant work that you’re happy to share and discuss with us. You're familiar with common microinteractions in use (on mobile, web, desktop, etc), and have nuanced views on how to make many of them even better.\
About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
Data is core to how ClassDojo makes decisions. As our next senior data scientist, you’ll help build the world's leading consumer education business, one that is already reaching tens of millions of parents, teachers, and children. You’ll help grow ClassDojo to our next major milestone: serving 100 million+ active families, and 100 million+ in revenue, while deepening love for our brand.
The data science function at ClassDojo is an equal partner to product, engineering and design. As a senior leader on a high-performing, cross-functional team, you'll shape the team's strategic direction. You'll tackle a broad range of product and business problems: uncovering unique user insights, identifying the right growth strategies in each of the 180+ countries we operate in, identifying and testing critical product improvements, and driving revenue results. You'll also work with co-workers across the company to develop insights that inform strategy and decision-making across our entire business.
You can expect talented, motivated, intense and interesting co-workers; the work you'll do will pioneer the future of education.
What you’ll do:
* Drive orders of magnitude of growth in ClassDojo's network and revenue growth
* Design and analyze product experiments and improvements, working with cross-functional teams to translate insights into action* Define product strategy and direction, in collaboration with cross-functional peers* Empower teams with the skills and tools to get their own insightsWhat you'll need:
* 5+ years experience in a data science or analytics role at a consumer company, ideally with a stint on a high quality growth team
* Good business judgment* Ability to write structured and efficient SQL queries on large data sets* Experience designing AB/multivariate tests and drawing actionable conclusions* Strong written and verbal communication skills* Intellectual curiosity* Inclination to move surprisingly fast* Bonus: experience with data pipelines: transforming raw production and external data into user-friendly tables.About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",

fulltimesan francisco / remote
"
ClassDojo’s vision is to give every child on Earth an education they love. We’re doing this by connecting communities of teachers, children and families, and then giving them learning experiences their children love. This means ClassDojo is a consumer network, and grows like one; we are already serving communities at massive scale: last year we served 1 in 20 children in primary school in the world—52 million children—with a team of just 55. The communities we serve love and adore ClassDojo (see what they're saying); our Net Promoter Score is usually in the 70s and 80s.
As Game Art Director, you'll define ClassDojo’s visual direction, and lead our art development process. You’ll work hands-on in 2D and 3D, as well as leading teams of artists to ensure assets are delivered consistently across our products, services and games. Your responsibilities will include:
Responsibilities
Game art direction & production
* Set the standard for 2D, 3D and UI art that 50 million+ children around the world will experience, and ensure your team of artists upholds and exceeds this standard
* Develop and manage art pipelines and processes to optimize workflows within the team* Oversee the look and feel of a mobile game, taking an active, hands-on role in helping to develop, maintain, and refine game art* Assist with formal and informal critique, and provide effective feedbackProject leadership
* Source and manage artists, including creating briefs and managing outsourced artists
* Help identify inconsistencies and opportunities for improvement within the creative process* Help to ensure accuracy of art scope, schedule, and budget* Help develop creative estimates and ensure high quality execution of all deliverables* Help foster inter-department communications as they relate to artTeam leadership
* Lead, guide and inspire a team of artists, including defining goals, standards, processes and day-to-day feedback, both formal and informal creative critique
* Research, explore, and communicate best practices, and discern which ideas are most effective* Collaborate cross-functionally, working closely on the end-to-end game design process with producers, engineers, community and everyone else on a tightly knit team* Blend creativity with methodical testing and balancingCompetencies
You’ll need:
* 5+ years experience leading 2D and 3D art on a game production team, including shipped titles—ideally from pre-production through launch and live ops
* Proven ability to think conceptually and broadly about a project, game and brand as a whole, and to develop and evolve creative systems* Demonstrated experience building and leading an art team to an extremely high level of achievement* Expert understanding of art direction and storytelling* Exceptional standards for quality and good taste* Experience managing projects, priorities, and deadlines with a strong attention to detail* Clear, concise verbal and written communication* Temperament to move faster than most reasonable people believe is possible; an instigator* Ability to work effectively with cross-functional teams* Experience in a company with a high-quality culture* A great passion for games, understanding of the casual market and ability to think out of the box — plus, knowing what makes a good gameAbout ClassDojo
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",

fulltimesan francisco / remote
"
ClassDojo’s ultimate goal is to create an education system that gives every child on Earth an education they love. We are doing this by bringing together communities of teachers, children and families, and then helping them get learning experiences their children love. Last school year, we served over 40 million children—with a team of just 45.
Data is core to how ClassDojo makes decisions. As our first BI Data Engineer, you’ll help build a global consumer education business reaching tens of millions of parents, teachers, and children. Your charter is to promote a decision science culture at ClassDojo through a world-class data environment and effective tools . Through this, you’ll grow ClassDojo to our next major milestone: reach 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
In this role, you’ll work closely with the data science, product and engineering teams to help ensure that critical business questions can be efficiently answered with trusted and reliable data. You’ll help drive a decision science culture at ClassDojo and provide the tools to empower teams to find their own answers. You’ll shape and drive ClassDojo’s data roadmap, ultimately influencing decision-making across the entire company.
What you’ll do:
* Partner with data engineering, data science and product to shape data strategy and direction
* Enable data consumers to efficiently answer critical questions and get to accurate insights with trusted and efficient and data sets* Evaluate, implement, and help maintain critical tools for analysis, including our A/B testing framework and BI tools* Work with the engineering team to identify and surface key data in a performant way* Empower teammates with the skills and tools to make data-driven decisions.Relevant skills / experience
* Ability to understand and gather requirements from stakeholders to inform projects
* Can work cross functionally and help execute large scale projects across teams* Ability to write structured and efficient SQL queries.* Experience transforming raw production and external data into user-friendly tables.* Experience with data pipelines* Experience with evaluating new tools and implementing them* Experience monitoring and testing tables to ensure data integrityAbout ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of engineers, designers, and educators from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that will transform education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're excited about having an impact in education at massive scale, we'd love to hear from you.
",

6+ yearsfull-timesan francisco / remote
About ClassDojo
ClassDojo's vision is to give every child on Earth an education they love.
Our flagship app is the leading communication platform for K-8 teachers, children and families around the world. They use it to stay connected, sharing photos, videos, messages, moments and activities through the day.
And now, ClassDojo Beyond School is now beginning to help children get the best learning experiences the world can offer, beyond those available in their local school.
Today, ClassDojo is adored and used by 51 million+ teachers, children and families in 95% of pre K-8 schools in the US, across 180 countries and growing fast. You can read more about our thesis to change education from the ground up here: https://bit.ly/3o4E2L7.
About the role
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
As our 0→1 Product Leader, you’ll create and validate new products reaching tens of millions of children and families, building a global consumer education business. You’ll grow ClassDojo from where we are to our next major milestones: reaching 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
You’ll do this by rolling up your sleeves to discover opportunities for alternative revenue models, validate and invalidate these, and execute on one or more with the most promise. You’ll work closely with our founders, head of product, and other product teams to generate and test exciting ideas quickly and creatively. You work at both a strategic and tactical level, turning data, research, and intuition into products that people want and love to use. In the process, you optimize for rapid learning by uncovering unique insights or theses, exploring ergent prototypes, and testing value and viability with users to converge to simple, elegant, validated prototypes and products.
Your work will identify and build new business lines, taking them from 0 to 1, drive growth, and should help further our mission to provide educational experiences kids and families love.
Competencies
- Experience discovering and building new consumer products, achieving product-market fit
- Experience monetizing consumer products (ideally subscription products or marketplaces)
- Experience as a founder / equivalent level of accountability
- Strong grasp of product strategy
- Strong product intuition
- Experience conducting user research and developing strong user understanding via many methods
- Strong business skills, comfort with basic forecasting and managing of revenue, expenses, and general operations
- Strong quantitative skills and comfort with data and statistics, creating/refining hypotheses by exploring user data
- Works well in resource-constrained environments
- Structured problem-solving ability
- Good judgment and strong thought partner for head of product and CEO on product and revenue strategy
- Moves faster than is comfortable - an instigator
- Clear, concise written and spoken communication
- Strong follow-through
Bonus competencies:
- Experience with brand
- Experience growing consumer products internationally
- Experience at a high quality culture tech company
- 7+ years of professional experience
- Americas timezones
About ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
Technology
Frontends: React, Swift, Kotlin Backends: Node.js, Go Databases: Aurora Mysql, MongoDB Atlas, Redis Infrastructure: AWS, Docker, Nomad Data: Redshift, Airflow

fulltimesan francisco / remote
"
A Y Combinator/Imagine K12 company, ClassDojo's long-term goal is to give every child on Earth an education they love. The ClassDojo app is the #1 communication app for micro-communities of K-8 teachers, children and families globally; they use it to stay connected, sharing what's happening through the school day through photos, videos, messages, and activities. The company is now helping kids get learning experiences they love, beyond school. Today, ClassDojo is used by 95% of pre K-8 schools in the US, as well as in a further 180 countries.
As our 0→1 Product Leader, you’ll create and validate new products reaching tens of millions of children and families, building a global consumer education business. You’ll grow ClassDojo from where we are to our next major milestones: reaching 100 million+ active families, and 100 million+ in revenue, while deepening our brand love.
You’ll do this by rolling up your sleeves to discover opportunities for alternative revenue models, validate and invalidate these, and execute on one or more with the most promise. You’ll work closely with our founders, head of product, and other product teams to generate and test exciting ideas quickly and creatively. You work at both a strategic and tactical level, turning data, research, and intuition into products that people want and love to use. In the process, you optimize for rapid learning by uncovering unique insights or theses, exploring ergent prototypes, and testing value and viability with users to converge to simple, elegant, validated prototypes and products.
Your work will identify and build new business lines, taking them from 0 to 1, drive growth, and should help further our mission to provide educational experiences kids and families love.
Competencies
* Experience discovering and building new consumer products, achieving product-market fit
* Experience monetizing consumer products (ideally subscription products or marketplaces)* Experience as a founder / equivalent level of accountability* Strong grasp of product strategy* Strong product intuition* Experience conducting user research and developing strong user understanding via many methods* Strong business skills, comfort with basic forecasting and managing of revenue, expenses, and general operations* Strong quantitative skills and comfort with data and statistics, creating/refining hypotheses by exploring user data* Works well in resource-constrained environments* Structured problem-solving ability* Good judgment and strong thought partner for head of product and CEO on product and revenue strategy* Moves faster than is comfortable - an instigator* Clear, concise written and spoken communication* Strong follow-throughBonus competencies:
* Experience with brand
* Experience growing consumer products internationally* Experience at a high quality culture tech company* 7+ years of professional experience* Americas timezonesAbout ClassDojo
ClassDojo's mission is to bring communities together, and help them create an education experience their children love. Founded in 2011 (ImagineK12 / Y Combinator) and based in San Francisco, California, ClassDojo started as a communication app: a simple way for teachers, families, and children to share the magic of the school day through photos, videos, and messages. It creates a close-knit classroom community, and exciting, inspiring and creative classrooms and homes for kids. We’re one of the fastest growing education companies of all time, used and loved by tens of millions of teachers, families and children in 90% of K-8 schools in the US, and 180 other countries.
You can read more about our vision to change education from the ground up here: https://medium.com/@samchaudhary/https-medium-com-samchaudhary-how-to-change-education-from-the-ground-up-f82b8f3e4b95.
The Team
We believe focused, talented, non-hierarchical teams can achieve a surprising amount: https://blog.ycombinator.com/its-surprising-how-much-small-teams-can-get-done-sam-chaudhary-of-classdojo/. Our team is made up of talented, motivated, intense and interesting people from around the world, with deep backgrounds in education, as well as from leading consumer internet organizations like Instagram, Netflix, Dropbox, Uber, Y Combinator and more. We’re building a company that is pioneering the future of education, and one that is the kind of place we’ve all always wanted to work. We believe you’ll do the best work of your life here.
Diversity
ClassDojo’s vision is to give every child on Earth an education they love. We strongly feel the best way to do this is to work with people from erse backgrounds that truly reflect the world. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We hire both locally in San Francisco, and distributed teammates around the world.
If you're interested in pioneering the future of education at massive scale, we'd love to hear from you.
",
Updated about 4 years ago
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