
fulltimeus / ca / remote (us; ca)
"
Hello, we’re Instrumentl.
We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring a Customer Support Associate to advocate for our customers (nonprofits and grant writers) and help them achieve their goals while using our platform. If you are motivated by customer happiness and excited about process improvement, then this role is made for you!
About us:
Instrumentl is a hypergrowth YC-backed startup with over 3,700 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform.
Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship to Mars!
About the role:
In your first year as a Customer Support Associate, you will help expand our company’s reach by scaling our support efforts. You'll be an advocate for our customers at every stage of the journey: answering their questions, gathering and sharing product feedback, and growing and improving our self-serve resources.
Our ideal candidate is proactive, eager to learn, willing to experiment, and excited to collaborate with multiple teams to enhance the customer experience at Instrumentl.
You'll be the 6th member of the CS team, reporting directly to Priya, our Head of Customer Success. You'll also work closely with:
*
Amélie, Senior Customer Success Manager\
*
Bryanah, Customer Success Manager\
*
Kyle, Customer Enablement Manager\
*
Riley, Customer Enablement Manager\
Get to know us at instrumentl.com/about!
Instrumentl is fully distributed ( read: no office! ). For this position, we are looking for someone based in the continental US, but open to those flexible to Eastern or Central Time standard working hours as well.
What you'll get to do:
* Provide quick and helpful support to Instrumentl customers, partners and prospects via live chat, phone and video
* Respond professionally, empathetically and promptly to customers to resolve customer issues* Maintain and contribute to the Instrumentl knowledge base by regularly authoring, editing, and updating self-serve resources such as help articles, best practices videos, FAQs, etc.* Identify and implement ways to work more efficiently and effectively internally and optimize the customer experience* Serve as the voice of our customers, share customer feedback, and advocate for our customers' needs, especially with revenue and product teamsWhat we're looking for:
* 1+ years of customer-facing work experience : ideally, you’ve held a Support or Onboarding role in a SaaS environment, with a consistent CSAT score above 95%. A background in nonprofit development or fundraising is a plus!
* Support desk experience: you've used a tool such as Intercom to answer customer inquiries, conduct ticket reporting, and pull metrics to analyze support performance.* Light quality assurance experience: you understand how to test and report bugs with clarity and efficiency.* Passion: you are eager to deliver awesome customer experiences!* Communication : you pride yourself on your ability to communicate complex topics easily over video and in writing.* Empathy : you are warm and approachable in your interactions with others, and genuinely interested in fostering collaborative relationships with colleagues and customers.* Organized: you have excellent organizational and multitasking skills, with a high level of attention to detail.* Adaptability: you thrive in fast-paced environments, and feel comfortable handling ambiguity and change. Experience in an early-stage startup environment is a plus!* Ownership: you have a proactive approach to process improvement and the confidence to execute on new ideas.* Tech savviness: you're familiar with tools like G Suite, Zoom, Slack, Intercom and Canva. You love shortcuts and can name your favorites off the top of your head.* Growth mindset: you exhibit a growth mindset every day and take feedback in stride.* Mission-driven: you're excited about Instrumentl's mission and eager to support the work done by the nonprofit community!* Bonus: experience working with nonprofit or SMB customers.* Bonus: experience working remotely.Compensation & Benefits:
* Competitive salary + equity ($55,000 - $65,000/year, depending on experience)
* 100% covered health, dental, and vision insurance for employees, 50% for dependents* Generous PTO policy, including parental leave* 401(k)* Company laptop + stipend to set up your home workstation* Company retreats for in-person time with your colleagues* Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.What to expect:
Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role here - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come.
At Instrumentl:
- **We’re customer-focused. ** We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is \"The customer is the hero\" and we mean it.
- We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. \"Bend the curve\" is another key company value.
- We appreciate authenticity. We have a erse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us.
- We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.
- We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.
Ready to apply?
Please submit either a written response or a link to a short Loom video, addressing the prompts below:
1. What are your top 3 customer service philosophies? How do they show up in your interactions with customers?
2. How have you made changes to improve a process and make it more effective or efficient?
Don't forget to include the word moxie in your application to show you read this from start to finish! Along with your written response or Loom video, please attach your CV or resume.
At Instrumentl, we pride ourselves on building a erse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!
",
What are we all about?
We are a team of builders and researchers on a mission to empower enterprises and developers worldwide to access and build on decentralized systems.
Our expertise covers several domains: Ethereum and Starknet protocol engineering, layer-2, cryptography research, protocol research, decentralized finance (DeFi), security auditing, formal verification, real-time monitoring, smart contract development, and dapps and enterprise engineering.
Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with, such as Ethereum Foundation, Starknet Foundation, Gnosis Chain, Flashbots, Forta Protocol, Lido, EigenLayer, Open Zeppelin, RISCZero, Aleph Zero, and many more.
Today, we are a 350+ strong team working remotely across 66+ countries.
About the Internship Program
Our Post-Graduate Internship Program is designed to offer PhD students/graduates and AI/ML enthusiasts worldwide a unique opportunity to delve deep into the core workings of Ethereum.
You will contribute tangibly to its evolution through challenging and impactful projects across disciplines including Engineering, Robotics, Policy, Philosophy, Physics, Computer Science, Mathematics, Genetics, Economics, Finance, Product Design, BA, and Project Management.
As an intern at Nethermind, you will enjoy the autonomy to choose your projects, develop and refine skills, and collaborate with erse teams across:
- Engineering (Blockchain Core, Cryptography Research, L2 Tooling, DeFi R&D)
- Operational Departments (Marketing & Design, Events & Community, Finance, Legal, Talent)
This is a paid internship.
Read more about the engineering groups you can be a part of on our Discord.
Please note that we will continue to accept applications and will interview only the candidates that are the best fit for Nethermind. We look forward to reviewing your application and potentially welcoming you to our team.
If you don’t get picked the first time around don;t get discouraged! We are incredibly lucky to get extremely skilled and talented people applying and it often is a difficult choice to make. Just continue learning and developing your skills and try again in a few months.
Keep up to date on what we are working on by following us on our social channels:
- Discord

contractcrypto payfull-timegovernanceproject management
Who We Are
We are MakerDAO.
As one of the earliest DAOs on Ethereum, MakerDAO was launched in 2014 and became the first DeFi application to earn significant adoption. Today, MakerDAO is the longest-running protocol on Ethereum with a TVL of over $7 billion.
To achieve a resilient, decentralized and unbiased world currency, Maker is undergoing a radical structural, organizational and cultural transformation which it has dubbed “Atlas, the massive, AI-enhanced governance ruleset powering the entire Maker ecosystem.
Atlas Axis has been entrusted with developing the Atlas. We are driving toward a vision of decentralized governance that is not only ambitious, but stands to create transformative social change.
Apply today to join forces with us. 🤝
Deliverables
Taking on this role makes you a key architect of the Atlas.
As a founding team member of Atlas Axis, you will steward all aspects of the end-to-end workflow, including conducting original research; preparing raw data in various forms for integration into the Atlas; setting up and continually refining Atlas core infrastructure and meta-rules; coordinating workstreams with numerous ecosystem stakeholders such as Alignment Conservers, community members, drafters and domain experts; and drafting, validating and harmonizing Atlas data.
We are in the early stages of this experiment. The ideal candidate has to be excited about venturing into the messy unknown and shaping the future of self-governance at MakerDAO and beyond.
Qualifications
- You should be familiar with the Atlas (gen1, starting here) and MakerDAO. We are willing to make an exception for people who are very quick learners and possess all other qualifications. If you lack familiarity with Maker, significant experience with community-driven organizations (Web3, decentralized or otherwise) would be a differentiator.
- Sharp thinker, logical and creative. We’re grinding through mountains of data and need intense focus to navigate the multiple interconnections among data points.
- Obsessive about learning and tackling complex problems.
- Strong organizational skills. Meticulous, detail-oriented. A sixth sense for “things being out of order”.
- Exceptional ability to read, analyze and synthesize large volumes of information. Adept at pattern recognition. Strong working memory a must.
- Excellent communication skills in English. In particular, you must write rather quickly (not counting chatGPT). We are a writing-heavy team and we ourselves are learning the Atlas as we build it. This means we have to hash out, in text, fine-grained arguments with one another.
- You must be familiar with wringing meaning out of precise facets of language. Working with the Atlas, you’ll find that seemingly insignificant changes to syntax can transform the logic of a provision. Hopefully, you find this exciting.
- Notion! We’re building out our entire workflow in Notion, so you’ve got to be comfy using it.
- Self-starter, with meaningful operations experience. What this means is that you observe and listen deeply so that you can “read between the lines.” We can have a sync, and you can go away with confidence to get from point A to Z with minimal additional direction. You can discern what is needed.
- Non-binary thinker. The Atlas presents innumerable, complex legal and ethical issues that cannot be grasped with black-or-white thinking.
- You’re a proud generalist. No hesitation to wear whatever hat is needed. You’ll be working toward the moonshot with us, but the day to day will involve admin; research; stakeholder coordination; workflow optimization; data input, creation and review; preparation of documentation; etc.
- Culture is key. We look for highly capable colleagues, but also kindness. We look for people who feel sincere love for the mission, people who want to build for a future whose full bloom they will not live to see.
Additional Role Specs
- This founding team role is a contract engagement whose demands will require full-time focus.
- The application process may proceed to a timed work test (compensated), and the most promising candidate(s) will be initially onboarded on a trial basis. If the trial period is successful, the candidate(s) would then join our team on an ongoing basis, contingent as always on standards/expectations continuing to be met.
- We are looking for colleagues who are ready and excited to build with us, shoulder-to-shoulder, for the next two-plus years. This is not the right position for those looking for short-term opportunities.
Compensation
We offer highly competitive compensation (DAI and MKR), with bonus potential. If you are the right person, there is incredible potential to grow with us.
Next Steps
Click Apply Now and fill out the form.
In your application, you will be asked to provide links to your work product that specifically showcases your fit for this role.
You can submit writing samples (essay, research paper) that demonstrate your capacities in fine-grained analysis and reasoning. You can submit a portfolio of your projects or past work experiences; please include a description of your specific role and contributions to each project. Your application will not be considered without work-product samples, portfolio, or similar.
Thanks much for your interest!
Ava Labs is looking to hire a Business Development Manager, Institutional & Capital Markets to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

datadefifull-timeremoteresearch
About Us
Chorus One is one of the leading operators of infrastructure for Proof-of-Stake networks and decentralized protocols. Tens of thousands of retail customers and institutions are staking billions in assets through our infrastructure helping to secure protocols and earn rewards. Our mission is to increase freedom and speed of innovation through decentralized technologies.
We are a erse team of around 60 people distributed all over the globe. We value radical transparency, striving for excellence and improvement while treating each other with kindness and generosity. If this sounds like you, we’d love to hear from you.
We are seeking a Research Analyst to join our fully remote team and contribute to erse projects including network due diligence, on-boarding and in-depth research.
Currently, we support staking in all major ecosystems, such as, Ethereum, Solana, and Cosmos networks. A strong interest in Proof of Stake industry is required, as well as solid knowledge of the blockchain technology. Some background in data analysis desirable.
This is an exciting chance to work in an established, ambitious, and highly collaborative team, and to take on significant responsibility quickly.
Responsibilities
- Conduct due diligence in decentralised networks and evaluate the business viability of operating nodes on them using our existing methodology.
- Collaborate with the Chorus One team to reliably synthesise the industry trends into important financial and technical conclusions to support internal strategy setting.
- Develop the relationship and manage communication with relevant stakeholders.
- Engage in the ecosystem to represent us in network communities.
- Build your area of expertise and contribute to in-depth technical research, like the Quarterly Insights reports.
The ideal candidate:
- Has in-depth expertise in PoS blockchain protocols, and is opinionated on their design choices, e.g. differences in consensus algorithms, staking mechanisms, shared-security models, etc.
- Has a track record of research projects in the blockchain-context.
- Has experience in research and analysis of PoS blockchain technology.
- Can take initiative and work independently.
- Is active in the Solana community and looking for a new challenge and growth opportunity.
Benefits
- Autonomy, a friendly and supportive work environment and the opportunity for rapid growth
- Competitive fixed salary (USD 85k - USD 110k) + equity
- Learning Budget 3,000 CHF / year
- Conference Budget
- Unlimited PTO
- All-expense paid bi-annual team retreats at nice destinations. Past retreats took place in Portugal, Kenya, USA, South Korea, Dubai, Georgia, Thailand, Serbia.
- Remote, but not alone. We are a strong global collaborative team
- Expand your network and work with some of the most important players in the vibrant crypto ecosystem
- Work on state of the art protocols that lay the foundation for an open, transparent, and programmable financial system

data scientistremote remote-first
Shopify is hiring a remote Data Science Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Shopify - Best eCommerce platform made for you.

crypto payfull-timenon-techrecruiterremote - us
Coinbase is looking to hire a Senior Executive Recruiter to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Circle is looking to hire a Senior Manager, Business Development to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.
RootstockLabs is looking to hire a Rewards & People Operations Partner to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

(ny)entry-levelinternshipnew yorknon-tech
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full-timenon-techrecruiterremote - us
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writerwriting
Our organization is seeking content writers to create articles and blog posts on a variety of topics.
The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).
Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):
- Health & beauty
- Fitness
- Home Decor
- Fashion
- Sports
- Do it yourself
- Finance
- Legal
- Medical
- Family/Parenting
- Relationships
- Real Estate
- Restaurants
- Contracting (plumbing, pool building, remodeling, etc.)
These are just some of the more general industries and topics that we cover.
Requirements:
- We ask that all work be completed using a word processor such as Microsoft Word or Open Office
- A reliable internet connection and the ability to meet deadlines
- Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
- Work well as a team member with the rest of our content management and editorial staff
Salary and compensation
$50,000 — $70,000/year
cafulltimesan franciscous / remote (us)
"
Company Overview:
Knowtex is at the forefront of transforming healthcare through artificial intelligence, dedicated to empowering human health with cutting-edge technology. Based in San Francisco, Knowtex is a dynamic and innovative startup with a mission to innovate with transparency, listen with empathy, and create generational impact. We are driven by our core values to dare to be bold and continuously seek avenues to empower both our clients and their patients.
Job Description:
We are seeking a highly motivated and skilled Customer Success Specialist to join our team. This role requires a proactive approach to managing customer relationships and a passion for delivering exceptional client service in the healthcare sector. The successful candidate will be instrumental in onboarding new clients, providing ongoing account management, and working directly with clinicians and healthcare providers to optimize their use of our AI solution.
Key Responsibilities:
- Onboard new hospitals and clinics, ensuring a smooth transition and integration of Knowtex technologies into their existing systems.
- Travel to customer locations to work directly with clinicians and healthcare staff, understanding and adapting to their specific clinical workflows.
- Serve as the primary point of contact for accounts, managing all aspects of customer success from troubleshooting to strategic advisory.
- Conduct onboarding and training sessions with healthcare professionals to maximize their engagement and effectiveness using our products.
- Collaborate with the product development team to relay customer feedback and contribute to the product enhancement.
- Advocate for customer needs cross-departmentally to ensure client satisfaction and retention.
- Identify customer metrics, and adoption and retention indicators for tracking (NPS, CSAT, NRR).
- Build the customer success infrastructure and playbook like creating and maintaining email templates for recurring touchpoints and features, how-to guides and customer support resources.
Requirements:
- Bachelor’s degree in a relevant field; a background in healthcare, health administration, business, or related fields strongly preferred.
- Minimum of 2 years of experience in a customer success, account management, or client-facing role within the healthcare industry.
- Experience working in a startup environment preferred.
- Strong understanding of clinical workflows and Electronic Health Records (EHR) systems.
- Excellent communication and interpersonal skills, with the ability to listen empathetically and interact effectively with medical professionals.
- Willingness and ability to travel frequently to client locations.
",
Circle is looking to hire a Senior HR Business Partner (Eastern Time Zone) to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

full-timenon-techoperations managerremote
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ethereumfull-timenon-techpartnershipsremote
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account managerfull-timenon-techremote
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Wormhole is looking to hire an APAC Lead to join their team. This is a full-time position that can be done remotely anywhere in APAC or EMEA.
Anchorage Digital is looking to hire a Member of Talent, Corporate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

account managerfull-timenon-tech
Xapo Bank is looking to hire a Senior Account Manager - APAC to join their team. This is a full-time position

contractnon-techrecruiterremote - us
TRM is looking to hire a Senior Sales Recruiter - Contract to join their team. This is a contract position that can be done remotely anywhere in the United States.
BlackPool is seeking an experienced Business Development & Ops Manager to join our expanding team.
Our Mission
BlackPool is made up of an ambitious group of industry experts, crypto veterans and community builders, passionate about democratising access to new deals within the blockchain gaming industry, giving our community the opportunity to reap the rewards.
Our Strategy
BlackPool actively scouts for early-stage investments within the gaming ecosystem and matches promising gaming projects to participants in our community. We understand that a high level of specialisation is needed to maximise value creation and returns for the community. This is why we pick only the most promising projects to partner with.
Our Governance Token
BPT is the token that powers our ecosystem and allows you to propose and participate in early stage deals, and network with the smartest people in the industry that are part of the BlackPool community.
Main Responsibilities
Your responsibilities will also include forging and nurturing strategic partnerships, as well as establishing and refining our operational and legal processes from the ground up.
Your key responsibilities will include:
- Business Development: Drive BlackPool’s growth by increasing revenue and expanding the customer base. Bring new clients in the Seed Club, develop deals, uncover new opportunities. Identify and establish relationships with potential new gaming projects.
- Team and Strategy: Redesign the team structure, hire and manage contributors and shareholders. Improve the business strategy.
- Client and Market Management: Build and maintain relationships with key clients and partners. Gather feedback and market insights to guide product development.
- Marketing Initiatives: Supervise marketing strategies and user growth campaigns. Provide strategic direction for global brand marketing and collaborate on the creation of marketing materials.
- Regulatory Navigation: Work closely with the legal team to ensure compliance and leverage evolving regulatory landscapes for strategic benefits.
What You Bring
- 7+ years of experience in business development, sales and strategic partnerships, team management and/or other relevant experience in tech, start-up, corporate, or entrepreneurship.
- 3+ years of experience in web3 gaming.
- Demonstrated ability to effectively manage people in dynamic and erse settings, promoting collaboration and achieving team objectives.
- Ability to work independently with minimal supervision, showcasing self-motivation and a proactive approach.
- A relentless and optimistic attitude, dedication to detail, and passion for web3.
- Highly organised and a systems thinker.
- Curious and passionate about new concepts, businesses, and more.
- Proven ability to analyse complex topics, extract key information, and communicate clearly.
- Adaptability to ambiguity, with a preference for data-driven problem-solving.
- Commitment to developing robust processes and procedures to support business growth.
- Strong communication skills for effective interaction with engineers, finance, legal teams, and other stakeholders.
Location
- No geographical restrictions. CET Timezone.

ethereumfull-timelayer 2non-techrecruiter
OP Labs is looking to hire a Recruiting Lead to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

fulltimenew yorkny / remote (us)
"
We’re on a mission to make behavioral health more available and accessible. We're backed by a16z, YCombinator, Craft, and many others to make this dream a reality.
--
Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!
--
About Our Mission
At Juniper, we're building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.
We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.
For more details on our thesis, check out our write-up What is Juniper?.
About Our Culture
Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:
1. Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.
2. Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that's something you're interested in exploring!3. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.For more details take a look at our FAQs | Joining the Juniper Team!
About the role
Juniper is seeking a highly experienced and customer-focused Enterprise Account Manager to join our dynamic team. The ideal candidate will have 10+ years of client-facing experience and a proven track record of driving results in a fast-paced environment. The Enterprise Account Manager will play a crucial role in managing relationships with our most valuable enterprise-level clients at multi-million dollar companies, collaborating closely with C-suite executives and senior RCM stakeholders to drive value and ensure long-term client success.
What you’ll do:
* Serve as the dedicated point of contact for a portfolio of high-value enterprise accounts, building and maintaining strong, long-lasting strategic partnerships.
* Provide executive-level strategic guidance and thought leadership to enterprise clients, leveraging deep industry expertise, best practices, and advanced data analysis to create impactful recommendations.* Conduct high-level consultations with enterprise clients to understand their complex revenue cycle management challenges and priorities, aligning Juniper's enterprise solutions to meet their sophisticated needs.* Act as the \"voice of the customer\" for enterprise accounts — partner with internal Engineering teams to provide critical product feedback, assist with enterprise-level feature roll-outs, and ensure consistently high Net Promoter Scores (NPS) through exceptional client experiences.* Take ownership in investigating and resolving complex issues, bugs, or other challenges specific to enterprise clients, working closely with cross-functional teams to find tailored solutions and ensure premium client satisfaction.* Maintain and continuously expand a comprehensive understanding of the insurance billing claims lifecycle end-to-end, with a focus on enterprise-specific complexities and requirements.* Utilize advanced Excel and data analysis skills to generate in-depth reports, derive actionable insights, and present strategic recommendations to both enterprise clients and internal stakeholders.* Proactively identify and cultivate high-value referrals and expansion opportunities within existing enterprise accounts to drive significant new business growth and expand Juniper's market share in the enterprise segment.What we're looking for:
* Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new operational challenges.
* Alignment on company values — it’s the first chapter of our company story. You’ll be expected to cultivate and nurture existing values, and also play a lead role in shaping how it unfolds.* Independence, throughput, and velocity — an ability to drive and build projects from 0-to-1. You'll need to identify problems, build alignment, and execute solutions with a high degree of ownership and autonomy.* Healthcare experience a plus.Juniper is based in New York City with a satellite office in San Francisco, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.
--
Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
",
Dapper Labs is looking to hire a People and Culture Business Partner to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Ondo Finance is looking to hire a Director of Strategic Opportunities and Chief of Staff to the CEO to join their team. This is a full-time position that can be done remotely anywhere in the United States.

fulltimeid / remote (jakartaid)jakartajakarta
"
Job Descriptions:
* Drive product development and internal processes by collaborating with cross-functional teams to address critical customer needs and pain points.
* Strategically enhance overall customer experience through continuous performance improvement and SOPs' improvement.* Manage and support Finku client relationships using CRM software, directly manage agents while also able to assist users with feedback or issues.* Make informed decisions on operations, products, and technology based on user feedback and interactions.* Conduct outbound calls and monitor inbound inquiries to encourage customer engagement and address concerns.* Utilize data and analytics to identify user behaviors and re-engage customers who have shown signs of disengagement.Job Requirements:
* Proficient communication skills in both Bahasa Indonesia and English.
* Minimum of 3 years experience as a customer experience specialist or in a similar role with hands-on experience using CRM software in Fintech or startup environments.* Strong ability to build and maintain relationships within cross-functional teams, with excellent organizational and multitasking skills.* Enjoys working in a fast-paced environment, possessing an entrepreneurial spirit and a willingness to innovate and solve problems.* Deep understanding of customer behaviors and a proactive approach to improving departmental processes.",

fulltimeid / remote (jakartaid)jakartajakarta
"
Job Descriptions:
* Drive product development and internal processes by collaborating with cross-functional teams and external stakeholders (e.g. vendors) to address critical customer needs and pain points.
* Strategically enhance overall customer experience through continuous performance improvement and SOPs improvement.* Manage and support Finku client relationships using CRM software, directly manage agents while also able to assist users with feedback or issues.* Make informed decisions on operations, products, and technology based on user feedback and interactions.* Conduct outbound messages (calls, chats) and monitor inbound inquiries to encourage customer engagement and address concerns.* Utilize data and analytics to identify user behaviors and re-engage customers who have shown signs of disengagement.Job Requirements:
* Proficient communication skills in both Bahasa Indonesia and English.
* Minimum of 2 years experience as a customer experience specialist or in a similar role with hands-on experience using CRM software in Fintech or startup environments.* Strong ability to build and maintain relationships within cross-functional teams, with excellent organizational and multitasking skills.* Enjoys working in a fast-paced environment, possessing an entrepreneurial spirit and a willingness to innovate and solve problems.* Deep understanding of customer behaviors and a proactive approach to improving departmental processes.",

fulltimeph / remote (ph)
"
**About the role:**
Measured is seeking a dynamic Customer Experience Lead to work with a team of Customer Experience Associates in providing exceptional service to our telehealth patients. The ideal candidate will be an experienced leader who excels in problem-solving, has a background in remote work settings, and possesses a passion for helping others achieve their weight loss goals.Company: Measured | Modern Weight Loss | trymeasured.com**What You'll Do:**Lead and manage a team of Customer Experience Associates, providing guidance, support, and performance feedback* Oversee the resolution of emails and chats from patients, ensuring accurate documentation of relevant information
* Develop and implement a feedback loop and processes between customers, the medical team, health coaches, and the care team to enhance the customer experience* Identify and recommend updates based on customer feedback related to products, FAQs, services, and more* Ensure the team meets established SLA’s and other performance goals* This is a full-time, contract role at $7.50 per hour during normal US business hours (9-5 EST). Flexibility to work one weekend dayAbout You:
* Multiple years of experience in a customer support role for US companies, with demonstrated leadership capabilities.
* Proven ability to support a complex service.* Strong communication skills – writing, typing, and phone.* Highly organized and detail-oriented.* Experience with Helpscout or similar ticketing systems.* Nursing background or healthcare experience is a plus.How to Apply - Please apply here
",

location: remoteus
Freelance Songwriter
Remote
Contract
United States
Description
About Twine
We’re a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we’ve become the comprehensive solution for freelancing.
Our Mission
At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and ersity. That’s where we shine. Twine operates as a thriving global freelance network, with erse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they’re businesses or inidual freelancers, to thrive in their creative endeavours.
About the Role
Our client is seeking an experienced freelance songwriter for a short-term project. The task involves creating a unique song in a style similar to contemporary folk-pop artists. This collaborative opportunity requires one to two days of focused work, with the goal of completing the composition by this summer.
Responsibilities
- Collaborate with the singer to understand their vision and musical preferences
- Compose original lyrics and melody for a song in the folk-pop genre
- Create a song structure that complements the singer’s style and vocal range
- Develop chord progressions and harmonies that enhance the overall composition
- Provide a demo recording of the song for the reference
Requirements
- Proven experience as a songwriter, particularly in the folk-pop genre
- Strong understanding of contemporary folk-pop music trends and styles
- Ability to create emotionally resonant and lyrically compelling song
- Excellent communication skills for effective collaboration
- Ability to work efficiently and creatively under time constraints
WOO Network is looking to hire an Ecosystem Manager (Investor Relations) to join their team. This is a full-time position that can be done remotely anywhere in APAC.
Circle is looking to hire a Business Development Director, Americas to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in San Francisco CA.

full-timenon-techremote - us
Gemini is looking to hire a Lead Technical Recruiter to join their team. This is a full-time position that can be done remotely anywhere in the United States.

business developmentdefifull-timenon-techpartnerships
About Bebop
Bebop is a decentralized trading platform that aims to deliver a step-change user experience to trading on DeFi.
We believe that DeFi is the future of finance facilitating true innovation, economic freedom and the ability to create the best financial products. At Bebop, we are on a mission to make superior trading products with efficient execution available to anyone. We will be driven by the best practices of user experience with user-centric design at the heart of everything we do, making products fun and easy to use. And we will work relentlessly and leverage our deepest expertise to become a leader in the industry.
Bebop was born and incubated at Wintermute, one of the largest trading companies in crypto and a leading liquidity powerhouse in DeFi.
Learn more about Bebop at Medium.
Business Development and Partnerships at Bebop
You will be a key team member, responsible for growing Bebop in the B2B space to become the top decentralized trading platforms. You will devise the strategy and make it happen by utilising your best business sense, persuasion skills, and knowledge of web3 space creativity. You will work in a small dynamic team of developers, product, community and design professionals. You will be the friendly face of Bebop within the industry and spend most of your time with external partners on Telegram and face-to-face at conferences.
Responsibilities:
- Acquire new partners and deepen relationships with DeFi and crypto professional communities to ensure successful collaboration and business growth.
- Develop and execute a business development strategy to drive partnerships and growth for Bebop
- Create proposals, negotiate agreements and contracts to ensure the best possible terms for Bebop.
- Collaborate with the marketing and product teams to develop go-to-market strategies and ensure successful product features launches.
- Conduct market research and competitive analysis to identify industry trends and opportunities, to inform business decisions. This includes collecting customer feedback, testing product features, launch plans, etc
- Represent Bebop at conferences, events, and other industry gatherings to drive brand awareness
Requirements
- Strong experience in business development, partnerships, or growth function within a high-performing firm.
- Track record of creating a tangible impact on key metrics (please be ready to give examples)
- Experience working for a DeFi protocol is a strong advantage.
- Understanding of DeFi protocols, Trading, and the crypto industry is a strong advantage; willingness, aptitude and curiosity to understand the fundamentals of blockchain technologies and DeFi trading
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and partners.
- Excellent problem-solving skills - you should be able to think through solutions from first principles and find solutions
- Excellent organisational skills - you are known for tracking tasks (big and small), making sure nothing falls between the cracks and everyone is informed
- Entrepreneur/ownership mentality - thinking big, taking calculated risks, driven by market feedback, willingness to work extended hours and do whatever it takes
Bebop Offer
- An opportunity to work on a startup from zero to one with all the impact of early employees, while having reliable backing (financial, technological and business expertise) from one of the industry’s top players
- Sky is your limit - we will support and encourage your initiatives and growth!
- You will work closely with a talented and friendly team spread across 5 countries
- Travel budgets and other essentials

crypto payfull-timemelbournenon-techpartnerships
Are you interested in joining a rapidly growing business in the cryptocurrency, sports and gambling industry, where you’ll provide exceptional service to our growing player base? We are on the lookout to expand our Affiliate Partnerships team, where we provide outstanding service to our partners and players.
As one of our Affiliate Partnerships Managers, you will work alongside our Partnerships team for day-to-day operations executing affiliate requests.
The ideal candidate will:
- Have knowledge and experience working with online gambling affiliates. Please mention any specific focuses in your application (ie influencers, SEO, esports etc).
- Have an existing network of results-driven affiliate partners.
- Have a basic understanding of the online gaming influencer landscape.
- Not be afraid to present new ideas and seek out new affiliate opportunities.
- Be a confident relationship builder purely through direct messaging platforms.
- Thrive at campaign reporting and be willing to test and learn.
This is an excellent opportunity to join a rapidly growing team that is a premier destination for casino games and sports betting. In just 16 months since our launch, we have become one of the fastest-growing crypto casinos globally.
Location: Melbourne, Australia preferred. Remote options and/or relocation may be available for exceptional candidates.
Employment Type: Full-time. Candidates must be flexible and available to work weekends, nights, and public holidays as required.
Start Date: Immediate, flexible.
Key Responsibilities:
- Providing high-quality, speedy support to our affiliate management team.
- Executing partner requests in a timely manner.
- Build new relationships via direct message platforms with results-driven affiliate partners.
- Campaign data analysis and reporting.
- Demonstrating a strong capacity for attention to detail and problem-solving.
Capacity and Skills:
- Proactive personality with a willingness to learn and adapt.
- Strong computer proficiency and strong communication skills, including writing with correct grammar.
- Excellent time management skills and proven ability to prioritise tasks.
Desirable Qualifications:
- Experience within the gaming, betting, or cryptocurrency industries is highly regarded but not essential.
- Candidates with previous partner management experience, especially in relevant fields.
- Bilingual or multilingual candidates (with writing ability) will be highly regarded.
Benefits:
- Competitive salary and benefits.
- Opportunity to be part of a growing industry and company.
- Dynamic and supportive work environment.
- Training and development opportunities.
Apply Now:
We encourage you to apply if you are passionate about providing outstanding affiliate partnership service and are seeking an opportunity to advance your career with a company at the forefront of the sports and gambling industry.
Please submit your CV and a cover letter outlining why you want to work in this role.

daoethereumfull-timegovernancelayer 2
Optimism is looking to hire a Voting Power Distribution Lead to join their team. This is a full-time position that can be done remotely anywhere in Non-US.

bitcoinfinancefull-timenon-techremote
Xapo Bank is looking to hire a Senior FP&A Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Ava Labs is looking to hire a Web3 Community Manager, France (Part Time) to join their team. This is a part-time position that can be done remotely anywhere in France.

graphic designerinternshipnon-techremote
Orderly Network is looking to hire a Graphic Design Intern to join their team. This is an internship position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

fulltimeremote (us)
"
About Peoplebox
Peoplebox is a AI led talent platform that help companies attract and retain great talent.
It offers OKRs, Talent management, Talant intelligence products and integrates with all work tools (Slack, MS Teams, SQL, Jira, Salesforce, etc.) to build a high-performing culture.
We are helping 500+ companies, including Disney+, Razorpay, Whatfix, Redbus, Exotel, Khatabook.
Job Description:
As a Customer Success Manager at Peoplebox.ai, you will play a crucial role in ensuring our clients achieve maximum value from our software. You will be the primary point of contact for our customers, helping them to effectively implement, adopt, and optimize our platform to meet their strategic objectives. Your success will be measured by customer satisfaction, retention, and growth.
Key Responsibilities:
• Customer Onboarding:
• Lead the onboarding process for new customers, ensuring a smooth and successful implementation of the Peoplebox.ai platform.
• Conduct training sessions and provide resources to educate customers on best practices.
• Customer Relationship Management:
• Build and maintain strong, long-lasting relationships with key stakeholders within customer organizations.
• Act as the primary point of contact for customers, addressing any issues, concerns, or feedback they may have.
• Product Expertise and Support:
• Develop a deep understanding of the Peoplebox.ai platform and stay updated on new features and enhancements.
• Provide expert guidance and support to customers, helping them to fully leverage the platform’s capabilities.
• Customer Advocacy:
• Serve as a customer advocate, communicating their needs and feedback to the product development and marketing teams.
• Identify opportunities for upselling and cross-selling additional Peoplebox.ai products and services.
• Performance Tracking and Reporting:
• Monitor customer usage and engagement metrics, identifying areas where customers may need additional support or training.
• Provide regular reports and updates to customers on their progress and success with the platform.
• Retention and Renewal:
• Drive customer retention by ensuring high levels of satisfaction and demonstrating the ongoing value of the Peoplebox.ai platform.
• Manage the renewal process, addressing any concerns and ensuring timely contract renewals.
Qualifications:
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 3+ years of experience in customer success, account management, or a related role, preferably in a SaaS or technology company.
• Proven track record of managing and growing customer accounts.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving skills and the ability to think strategically.
• Familiarity with OKR and performance management concepts is a plus.
• Proficiency in CRM software and other customer success tools.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact on the success of our customers.
Peoplebox.ai** is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.**
",
Chainalysis is looking to hire a Success Outreach Account Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Boardroom is looking to hire a Chief of Staff & Program Lead, Governance Services to join their team. This is a full-time position that can be done remotely anywhere in Americas or on-site in New York NY.

compliancefull-timelegalnon-techremote
Bitso is looking to hire a Compliance Officer to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

full-timenon-techproductremote - us
Paxos is looking to hire a Product Operations Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Chainlink Labs is looking to hire a People Business Associate, Tech to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

business developmentcrypto paydefifull-timenon-tech
About Usual:
At Usual, we are pioneering a decentralized financial future with our groundbreaking stablecoin protocol designed to bridge the gap between traditional finance and decentralized finance (DeFi). Our mission is to offer a transparent, safe, and efficient alternative to traditional stablecoins, reshaping the landscape of digital finance. We are dedicated to democratizing access to financial services and empowering users through innovative tokenomics and integrations with the wider DeFi ecosystem.
Role Overview:
As the Head of Business Development, you will spearhead our efforts to strategically position Usual within the DeFi ecosystem. This role involves identifying potential DeFi protocol partners, negotiating and closing partnership deals, and managing the integration of these partnerships into our platform. You will play a crucial role in driving our growth, enhancing our market presence, and ensuring our user base continues to expand through strategic partnerships.
Responsibilities:
- Strategic Partner Identification: Research, identify, and categorize potential DeFi partners that align with our strategic goals.
- Partnership Development: Initiate and develop relationships, negotiate terms, and close deals with DeFi protocols.
- Sales and Outreach Execution: Lead the outreach process, from initial contact to deal closure, using your deep understanding of DeFi technical and financial aspects.
- Technical Liaison and Project Briefing: Act as the intermediary between our technical team and external partners.
- Business Case Development: Create detailed business plans and cases for each partnership, outlining mutual benefits.
- Project Management: Manage the cross-functional integration and launch of new partnerships.
- High-Frequency Partnership Announcements: Consistently achieve the goal of announcing 2 to 3 new partnerships each week.
Qualifications:
- Extensive experience in business development within the DeFi sector, with a proven track record of successful partnerships and deals.
- Deep understanding of the DeFi ecosystem, including technical, financial, and tokenomic aspects.
- Exceptional communication and negotiation skills.
- Ability to manage complex projects and multi-stakeholder relationships.
- Fluent in English, both written and spoken.

business developmentcrypto payethereumfull-timelayer 2
LightLink is an Ethereum Layer 2 blockchain that lets dApps and enterprises offer users instant, gasless transactions.
- Celestia underneath
- Gasless transactions
- Partnered with Animoca Brands
- Сommunity of 200,000+ members
- 100,000+ daily transactions on Mainnet
As the first L2 to leverage Optimum architecture with a proprietary stack, LightLink aims to support 10,000+ TPS at under $0.01, without gas spikes.
We have just concluded our TGE and are now looking for a BD to help us build a Web3 business development function from scratch across all verticals and scale it once we demonstrate tangible results in terms of TVL, number of transactions, and other metrics.
BD reports to the Growth Lead and works closely with the CEO and Ecosystem Lead.
Responsibilities
- Bootstrap BD/Web3 partnerships function from scratch across multiple verticals, including gaming, DeFi, NFT, AI, etc.
- Design Web3 partnerships strategy and plan per target verticals
- Build and manage CRM
- Create outreach and other BD templates
- Develop BD collateral like blurbs, pitch decks, one-pagers, etc.
- Own the BD function at all stages:
- Identify, negotiate, and establish partnerships with Web3 companies.
- Hand over partners to marketing.
- Ensure partner satisfaction with marketing campaigns and extract additional value post-integration.
- Collaborate with growth and ecosystem functions to boost ecosystem growth programs, such as referral, liquidity, and other programs.
- Partner with marketing to prepare case studies and other BD collateral.
To perform these responsibilities, you will need to partner with leadership, ecosystem, foundation, and growth/marketing functions.
Requirements
- Minimum of 5 years of Web3 BD or growth experience in a startup environment.
- Proven track record of planning and executing BD strategies in at least one vertical.
- Strong pipeline of warm Web3 accounts in at least one vertical.
This is an opportunity for BD specialists who strive to go the extra mile to own the entire function and quickly build a strong BD case in an emerging L2 ecosystem to excel in a career in Web3.
Hiring process
- Screening form.
- 1-hour interview with the hiring manager, Growth Lead.
- 1-hour tech and product interview with Ecosystem Lead.
- Assignment: You’ll be asked to prepare a one-page Web3 partnership strategy for one of our verticals. We don’t expect you to spend more than several hours on it.
- 1-hour assignment presentation with:
- Growth Lead
- Ecosystem Lead
- COO
- CEO

beberlinfulltime
"
Disclaimer: Think of our technical support and sales process as the first minutes of the Earth's birth. Total chaos, pure elemental energy transformed over billions of years into spectacular nature and the beauty of life. Well, we're at the beginning of that journey, and if turning literally nothing into beauty excites you, that's us! You will be our first dedicated Technical Sales & Support Engineer, which means a lot of responsibility for you plus the opportunity to make your own mark on how we help our customers become super successful with Tiptap, increase their satisfaction with our products and services, and accelerate their time to value. So get your hands dirty with us and join our mission to become the most human engineering sales & support!
The core problem, we’re solving with Tiptap
Millions of people around the world are using them right now in their web browsers: Text editors. While the vast majority of users have no idea about the underlying technology, and even most web-savvy people think of a text editor as a simple piece of Code, most of the content on the web comes through them, and while it always seems like an easy problem to solve for web developers at first, it's extremely difficult and finicky to do well, especially when you need to build more sophisticated editor UIs like Google Docs or Notion do.
That's why we built Tiptap. Transforming this complexity into fun.
About Tiptap
Chances are high that you’ve already heard of Tiptap or used it as an end user of one of your favorite SaaS tools you work with every day. Tiptap is one of the most popular editor frameworks in the world and is used by thousands of companies like LinkedIn, Substack, Axios or GitLab in their software to provide the most advanced editor experience to their customers.
With our additional cloud offerings, we are striving to build the leading ecosystem of services around the Tiptap editor that will make life much easier for product teams and developers using Tiptap. Our mission is to shape the future of how content is created on the web, by making every text editor smart and collaborative. Sounds too bold? Indeed, it is!
In a nutshell
* Role: Technical Sales & Support Engineer
* Employment Type: Full-time, permanent* Location: On-site in Berlin or remotely in Europe* Salary: 50,000 € - 70,000 € annually* Annual Vacation: 32 days* Annual Training Budget: 1,000 €* Employee Stock Options: 0.1 - 0.3 %* Equipment: MacBook, monitor & accessories* Inflation Compensation: 2 % annual salary increase to compensate for average inflation* Office Retreat: Fully paid one-week company offsite each yearYour impact
You’re at the front line of our developer community and customers (mostly engineers, sometimes product managers). As their first touch point you’re essentially responsible for how they will appreciate Tiptap as a brand and as a product. Your responsiveness, friendliness and absolute customer centricity will make the difference between an average and an exceptional developer and customer experience with Tiptap.
Our Core Values
* Open Source: We believe in the power of open source and community collaboration.
* Transparency: We share knowledge openly.* Autonomy and Impact: Your work directly influences the experience of every person who develops with Tiptap or creates content in the editor as a user (which are a lot).* Problem-Solving: We encourage rapid iteration and continuous learning to solve the web's biggest challenges.Hackathons
Four times a year, we aim to host five-day hackathons in person at our Berlin headquarters at company expense. The purpose of the hackathon is to 1) strengthen our team culture, 2) laser-focus on releasing the most important Tiptap feature on our quarterly roadmap, and 3) celebrate our achievements. You may be wondering what a technical sales and support engineer should be doing at a hackathon. Well, you're on the front lines of our users' and customers' problems, so your insights are the most valuable when it comes to improving existing features or building new ones.
Responsibilities
As a Technical Sales and Support Engineer, you will:
* Guide our customers' engineers and product teams through their Tiptap-related questions.
* Answer technical questions from prospects and provide detailed feedback as needed during the sales process.* Serve as the liaison between our engineering team and customers, collecting and relaying technical in-depth questions and feedback.* Build and maintain a knowledge base to improve technical documentation and FAQs, streamline support, and enhance the user experience to make life easier for all of us.Qualifications
* Minimum of 3 years of experience in a technical support or sales engineering role.
* Excellent communication skills, both written and verbal, in English.* Proactive attitude and a strong customer service orientation.* Strong problem-solving skills and attention to detail.* Experience with ticketing systems and customer support platforms.* Strong organizational skills and the ability to manage multiple priorities.* Ability to work independently and as part of a team.Bonus
* Background in software development (JavaScript).
* Understanding of content editing and real-time collaboration tools.Here’s how it works
Sounds like a good fit? Write why you want to work with us. We would be more than proud if you would like to be part of our team, and we are looking forward to meeting you soon!
Next steps:
1. We will review your application and typically respond to your email within 5 days.
2. If we are convinced by your application, we will have a video call to get to know each other, to check your motivation, why you want to join Tiptap and to give you the opportunity to ask us any questions that are important to you.3. You'll join our team for a day (paid) to work on a task to provide you with a realistic view of what it's like to work at Tiptap, and of course we're more than curious to get your honest feedback!4. No later than 3 weeks after your initial email, we will have made a decision and will send you an offer.Your first time at Tiptap
To ensure that you have a smooth and successful start as a Technical Sales & Support Engineer at Tiptap we offer you a supportive onboarding.
* Pre-Onboarding: You’ll receive your welcome package and all necessary tech before day one so you can start fully equipped.
* First Week: We'll introduce you to the team, familiarize you with our tools and systems, and outline your role in current projects. Expect a series of one-on-one meetings to help you get acclimated quickly.* First Month: Dive deeper into our processes, engage in shadowing sessions, and start managing tasks that affect our products directly, giving you a sense of ownership right from the start.No more words, we look forward to receiving your application!
",

full-timenon-techrecruiterremote - usventure capital
Dragonfly is looking to hire a Talent Partner to join their team. This is a full-time position that can be done remotely anywhere in the United States.
How you are going to make an impact 🛠
- Conduct welcome calls for new and existing clients, provide trading platform education, and assist with client inquiries.
- Implement upselling, cross-selling, and other strategies to enhance client retention and increase client lifetime value.
- Proactively cultivate relationships with existing clients to understand their needs and preferences.
- Offer personalised assistance, promptly address inquiries and resolve issues.
- Design strategies to ensure customer satisfaction and loyalty.
- Analyze client trading behaviours to identify growth opportunities.
- Collect product feedback from clients and promptly relay it to the relevant departments.
- Collaborate with other teams to enhance the overall client experience.
Discover your Fit 🪄
- Fluent in both English and Thai languages.
- Exceptional communication and interpersonal skills.
- Passion for finance and helping others succeed.
- Previous experience in client retention or account management will be considered a strong advantage.
- Prior experience in trading (Crypto or Forex) is a requirement.
Updated 11 months ago
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