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Job description:
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
As a remote Software Quality Assurance Engineer at Paymentology you'll be working closely within the Engineering team to test enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.
**What you get to do:**This position requires the ability to validate high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining Functional complexities and defects/issues so Paymentology can make informed decisions.
- Work within a remote team disseminated throughout the world.
- Design and develop Test Plan/Test Scripts for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements.
- Execute test plans and create test reports to describe program evaluation, testing, and correction.
- Recommend design improvements or corrections to engineers throughout the development process.
- Mentor Other Engineers on the team and be mentored by others.
**What it takes to succeed:
**Whether you’re experienced Senior Quality Engineer, solid mid-level engineer or a graduate genius QA, we are looking for people that make stuff work with:
- Strong Knowledge of Software QA methodologies, tools, and processes.
- Working Experience in Linux and Web application Testing.
- Create detailed, comprehensive, and well-structured Test Plans, Test Strategy and Test Cases.
- Experience in Functional / System / Validation / Integration /Regression testing.
- Hands-on experience in Bug Reporting tool like JIRA etc.
- Excellent Bug Reporting and Documentation Skills.
- Excelling in API testing using Postman, SoapUI.
- Experience with relational databases (MySQL, Postgres, MS SQL Server, Oracle, etc.)
- Experience in e-banking domain and financial transaction processing is a MUST.
- Understanding of Local and Global Payment Schemes VISA, MasterCard & UPI.
- Knowledge of test automation tools (Cypress, Playwright, Selenium, etc…)
- Knowledge of load/performance test tools is a plus (K6, Gatling, Jmeter, etc...)
Above all, we are looking for QA Engineers…
- Who love to write great Test Cases
- Who are passionate about their craft
- Who are willing to learn, as well as coach
While you will work with colleagues located throughout the world, English is our company language so it’s important that you be able to communicate at a fluent level, in both spoken and written form.
What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.
Top 3 Reasons To Join Us
- Competitive Salary
- 100% Remote
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.
- We are the leading provider of cutting-edge technology to the insurance industry
- We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
- We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
- We're an international, erse team with over 20 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
- We've grown our annualized revenue by over 2000% since January 2021
- We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world
About the Role
.Net Backend engineering is the heart of our technical excellence. We are looking for people who are able to analyze complex insurance domains and build high-quality API and microservices in cross-functional product and project teams.
CoverGo is a Kubernetes-native platform that consists of around twenty microservices exposed via a GraphQL gateway (https://api.covergo.com/playground), based on .net 6.
What You Will Do
- Help us build, grow and maintain our services
- Apply your skills to develop robust and scalable software
You'll be successful in this role if:
- You are a hands-on engineer, and you love what you do
- You are a quick learner and excited about learning new technologies
- You are passionate about automated testing, code quality and engineering best practices
- You advocate software craftsmanship and take pride in your work
- You enjoy collaborating with engineers across functional teams and have excellent communication skills
- You enjoy taking full ownership of projects from conception to production
What We Need
- Experience in Event sourcing, CQRS, and DDD (Domain Driven Design)
- Excellent understanding of .NET Core and C#
- Experience with Docker
- Familiarity with microservices using GraphQL
- Experience with database technologies like MongoDB, PostgreSQL
- Intensive TDD practice
It'll be nice if you have some experience in areas:
- Event Storming or Event Modeling
- SpecFlow and BDD
- GitHub Actions
- Cloud Computing platforms: Amazon AWS, Microsoft Azure, Google Cloud, Alibaba etc.
- MS/BS in Computer Science or a related degree
- Insurance and fintech experience
- Know what these names are about: Vaughn Vernon, Eric Evans, Martin Fowler
- Kubernetes
- GitOps
Why You'll Love Working Here
- Salary: Up to 5000USD/Month
- Full-remote employment, work from anywhere and/or from one of our physical offices in Vietnam, Singapore or Hong Kong occasionally
- Local time zone office hours, work by your schedule
- Paid annual leaves
- Employee stock options
- Performance bonus
- Performance review 2x a year
- Company activities & team offsites to exotic locations
- Training and development plan
Covergo Company Video
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Your job:
- You are the friendly voice of PAJ, providing effective problem solving, unique and empathetic support on the phone.
- As the point of contact in every sense of the word, you multitask through multiple systems while working with customers to find quick, straightforward, and customer-focused solutions to any challenges they may face
- Create and process customer orders
- Maintain our internal data system
- You identify opportunities to prevent recurrence of customer issues by identifying patterns and sharing information
Your profile:
- Cosmopolitan, outgoing and a positive mindset
- Thanks to foreign languages you can also support our international customers
- Team spirit is very important to you and spurs you on to top performance
- Unique, empathetic and high-performing
- You enjoy technology
- You prove every day that service can be both first class and meticulous, demonstrating writing & eloquence skills
- You always keep a cool head and handle difficult customers in an exemplary manner
- You have a strong understanding of customer needs and consulting experience
- Ideally, you already have a commercial apprenticeship or a comparable qualification.
You want to fill customer service with life and your positive energy? Our opportunities to grow together are as unique as you are. We invite you to discover a world where your talent finds a home. Send us your application with salary requirements by e-mail (summarized and as a PDF document)to: [email protected].
About Matilda
Matilda connects the most talented in LatAm with the best technology companies in the U.S. All of us who work at Matilda are passionate about remote work and the possibilities to expand personal, professional, and financial growth across the globe.
**About the role
**As Email Marketing Lead, you will work on our most important channel for acquiring company-costumers and engineering clients.In this role, you will:
- Build qualified lists of potential customers
- Write copy and A/B drip campaigns
- Track and improve deliverability, open rates, and book meetings.
**Who is the ideal candidates
**- Self-starter, domain expert, result oriented.
- Loves remote work: excels at clean and async comms and has a bent for autonomy.
- Deep interest and can develop deep knowledge about our goal and mission.
What we offer
- Competitive base compensation
- Month-to-month performance bonuses
- Autonomy and opportunities for growth at a fast-growing startup
Join us as a highly technical member of our Product Owner team and support XWP’s mission of building a better web at enterprise scale by maximizing the value of the product the engineering team is building through effective management of the product vision and roadmap through the backlog. This role will require a deep understanding of complex software architecture and requirements.
Who You Are
- Your natural bias is towards servant leadership, empowering others to solve problems well
- Order and efficiency are your superpower.
- Overcommunication is your default setting
- You have an appetite for learning and self-development
- You value autonomy and have the self-management skills to operate dependably in a fully-remote role
- You understand web products, their design and technical considerations.
- You are fueled by a balanced blend of humility and confidence
What You’ve Done
- This isn’t your first time managing large scale, web-based products with the support of a cross-functional distributed team.
- You’ve managed and prioritized backlogs based on client deliverable schedules
- You’ve used Agile methodologies, including the SCRUM framework to facilitate the development of on-time solutions
- You’ve used Atlassian’s Jira at an advanced level to share well defined user stories and acceptance criteria.
- You have experience in a product role working with software architects and engineers at the enterprise level.
**Bonus
**- You’ve probably earned CSPO credentials
- Working on high-scale WordPress installs and platforms like WordPress.com and VIP
- An understanding of the WordPress community and recent developments in WordPress
- An understanding of how performance and Core Web Vitals play into the success of websites
**Job requirements
**What You’ll Do Here
Represent XWP to Client Stakeholders
- Understand the business, market, and user needs for our client’s products
- Create definition and alignment of product strategy when needed
- Demonstrate understanding of the SOW and all deliverables
Facilitate Effective Product Delivery
- Clearly translate the product vision, all business and technical requirements, and user needs into epics and user stories (with acceptance criteria and intended solution design)
- Lead backlog development, maintenance, and prioritization
- Advocate for priorities in Sprints
- Answer questions pertaining to priorities and product definition, as they arise
- Ensure tickets are groomed and ready ahead of Sprint Planning
- Be the voice of the product vision, customer, and users
- Follow Agile methodologies established by the team
- Be a supportive team member and leader
What Success Looks Like
- Projects delivering on time to client expectations.
- Clearly documented stories and requirements to guide engineering solutions
- Identifying and sharing information about additional opportunities with clients
- Having the trust and confidence of the project team
- Leading by example and treating others with respect
- Having a Client that is pleased with the workflow and experience the team has created
Payscale & Benefits
- Trust and support from your colleagues (we look out for each other and work together towards our shared goals and vision)
- The rewards of a highly collaborative culture (we’re a team, not a working group)
- The joys of remote work done right: schedule flexibility, skip the commute, more time for family and interests outside of work
- The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our clients, team members and the open web
- Starting contractor rates of USD $45 to $55 per hour or a starting salary for Australian employees of AUD $110,000 to $125,000 plus super, depending on proven experience level and engagement terms.
- Unleash+ allowance of $2,500 per year to enrich your life, and other benefits
**XWP is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all team members.
**Are you intrigued?
Apply now and tell us about yourself, what this role will mean to you, and why you are who we want to work with.
If you are not the one we are looking for, please share this with anyone you know who might be!
Time zones: UTC -2, GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)
**
Are you a super motivated person who has experience in B2B sales and wants to make the world a better place? You would like to work in an environment in which no goals are too big and experience personal and professional growth?**Then please read on...
We are an all-in-one ransomware recovery service, we help our clients to recover encrypted systems, conduct ransomware negotiations with cyber attackers and take care of the legally compliant processing of ransomware payments. You can join our incredible team of professionals and contribute to the fight against cybercrime. Our company is fully remote and we believe in working hard, playing hard, learning from mistakes and being kind to each other. Continuous development, agile working and trust are our pillars.
We are looking for an experienced goal-oriented B2B salesperson with great people skills. As part of our team you will be helping victims of cyber attacks every day. You will advise potential customers (B2B) in initial meetings, create inidual offers and conclude sales contracts. No cold calling, only active leads who need our service. This is a remote position with a flexitime working model, with preferable time zones being from CET -2 to CET +2. Full-time employment or freelance contractor work - the choice is yours!
**Through your work, you will help our clients cope with the emergency situation of a cyber attack and contribute to the growth of our young company.
**At BeforeCrypt, we place MUCH MORE emphasis on work ethic, willingness to learn, and past results than your degree and grade point average. Have you achieved results in a similar role in the past? If so, that's exactly what we're looking for.
So you can apply even if you don't meet the items listed below. Just convince us in your application why we should still consider you.
**You are a perfect fit for us if you…
**- Have at least 2 years of B2B sales experience (preferably in an online service company, IT, SaaS or other related fields)
- Speak fluent English and German, have a clean and error-free written expression
- Have calm voice
- Are persuasive, empathetic, articulate and have great people skills
- Have a quick grasp of concepts and a high level of discipline
- Are confident in presenting to high-level execs
- Have an affinity for IT and are basically familiar with IT systems in companies (or are willing to learn them)
- Are familiar with (or willing to learn) online platforms: Zoho CRM, Office 365, Slack, Zoom, Asana, etc.
- Willing to educate yourself on cyber security trends (focus: ransomware)
- Have experience working remotely
- Are flexible to consult clients and close deals on the weekends if needed
Benefits and Perks
The salary consists of a fixed monthly base salary and a variable component (commission). The variable component is largely dependent on your personal sales success. During the application process, we will make you a concrete offer based on your qualifications and experience.
**You can also expect the following benefits:
**- Great working atmosphere: We spend a large part of our lives at work. This makes a pleasant and relaxed atmosphere all the more important. The way we interact with each other is very collegial and informal. We all pull together and motivate each other to achieve our best performance and grow personally.
- Work from anywhere: Your workplace is your living room, a nice café or the creative coworking space around the corner. Our company operates 100% remotely and thus offers you incredible flexibility in your everyday life.
- Professional and personal growth: We believe in continuous development and support you with courses, learning material or anything else needed. Your development and growth is our success.
- Job security: Every employee we hire is expected to grow with us over the long term. We know how valuable your experience is overtime on our team.
- Leading-edge equipment: For your remote work, we provide you with a powerful laptop and additional equipment, so that the work is always fun and fast.
- Paid time off: We know how important it is to take time off work and recharge, we value your physical and emotional well-being.
- Participation in team events: We organize a live event 1-2 times a year at different locations in Europe. Get to know your colleagues better, improve our team with your input, enjoy the amenities of the respective location and above all: have fun!
AlphaPoint is looking to hire a Product Manager - Margin & Derivatives to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)
Job description:
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
In order to support our growth we are looking to hire a **Senior React Engineer.
What you get to do:
As a Senior React Engineer** at Paymentology you will be working in the Engineering team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web and mobile that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.
This position requires the ability to develop high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an internationally expanding customer base and to communicate effectively at all levels, from providing the right level of details in status updates on your work to explaining technical trade-offs, technical complexities, and design options so Paymentology can make informed decisions.
Experience:
- Expert in JavaScript (recent ECMAScript, e.g. 6) and TypeScript
- Solid understanding of common programming paradigms and fundamental React principles,
- such as React components, hooks, and the React lifecycle.
- Experience with popular React.js workflows (such as Flux or Redux)
- Good knowledge of CSS, SASS, Flexbox and CSS Reset
- Experience creating responsive frontend solutions consuming RESTful APIs
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc
- Experience in TDD, writing testable code and unit/integrations tests
- Experience working in an Agile environment
- Solid understanding and extensive experience with version control tools like Git
What it takes to succeed:
- Knowledge of data structure libraries (e.g., Immutable.js)
- Knowledge of Reactive programming (RxJS or Websocket)
- Experience with Continuous Integration and Continuous Deployment environments and
- tools like Circle CI, Github Action, Gitlab Pipelines, AWS Deployment Pipelines
- Experience with Infrastructure as code languages, like Terraform for AWS or Azure.
About you:
- Clear and responsive communication
- Strong analytical thinking, problem-solving, appropriate judgment and decision-making skill
- Commitment to collaboration and teamwork
- Proven ability to effectively manage timelines and deliverables
- Meeting deadlines and strong attention to detail
- You are a self-started, motivated team player who thrives in a fast-paced environment
About the role:
- Help deliver an industry leading user experience for our customer portals.
- Ship small to medium sized features, components and improvements with minimal guidance
- from other team members. Collaborate with the team on larger initiatives.
- Collaborate with Product Management, Backend Engineers and other stakeholders to
- maintain a high bar for quality in a fast-paced, iterative environment.
- Collaborate with Engineering teams to build a set of coding standards for front-end
- development. Maintain and advocate for these standards through code review.
- Mentoring, knowledge transfer, supporting and upskilling other engineers
- Responding to and troubleshooting production issues and continuously learning from them, so we can build better and more reliable software for the future
What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate.
You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.Jetpack Workflow is looking for its next Director of Engineering, to own Product Engineering and all of its SaaS products. You are a seasoned leader with an outsized impact in this fully remote company. In this role, you will be a member of management, advising the CEO, serving as a technology expert, contributing to the overall direction of the company and the products we create, helping to grow the next generation of Engineers, and playing a leading role in technology strategy. You will partner with Product Management to understand our customers and market and develop product and technology roadmaps. You will maintain and grow a high-performing and healthy team, communicate a clear vision and goals, and drive delivery of market-leading products. The Director of Engineering has responsibility for a team of 5+ Inidual Contributors supporting 2 products and should be an expert in delivery and scaling modern SaaS products with disciplined pragmatism.
What you'll do:
- Develop a strong understanding of our product, our market, and the economics of our business
- Contributes to and makes recommendations for strategic plans in support of company goals.
- Partner with Product Management to define a roadmap and shape inidual features based on company objectives while balancing routine maintenance and technical debt, to create secure, reliable, scalable software solutions
- Own the overall technical design and implementation strategy to support multiple SaaS platforms.
- Define and manage pragmatic development processes, practices, and ceremonies based on current best practices.
- Establish hiring plans, job descriptions, compensation planning, and interview processes to attract and retain top talent.
- Develop performance plans with each direct report, foster growth mindsets, and provide appropriate opportunities for learning and development.
- Champion and lead modern, pragmatic software development and design best practices, define light-weight processes, encouraging consistency and discipline across the organization.
- Work with engineers to craft software architecture and design, overseeing efforts to select new tools, components, and infrastructure, evaluate emerging technologies, make build-vs-buy decisions, and own vendor relationships.
- Regularly review team and inidual performance to monitor status and identify opportunities for targeted coaching and mentorship.
- Establish monitoring, alerting, and support channels for products in production, detect and address issues proactively, participate in incident handling, and serve as the highest level of technical support.
- Establish Security, Privacy, & Compliance best practices for Development and Product. Talk directly to customers and partners about what Jetpack is doing to secure their data and digital privacy.
Requirements
You'd be a good fit if you have experience in most of these areas:
- Managing high performing teams of 5 or more engineers with a strong track record of growing inidual contributors.
- Leading, building, and scaling B2B SaaS solutions in a rapid-paced start-up environment.
- Significant experience at all levels of modern web and mobile applications, front-end, backend, and database, with mastery in multiple areas.
- Crafting long-term budgets and schedules, balancing competing priorities.
- Securing modern cloud-hosted applications and protecting user privacy.
- Creating and evolving modern agile development processes.
- Supporting highly-available, performant production environments with significant customer use.
We'd particularly love to hear from you if you..
- Have built engineering teams from the ground up.
- Have scaled engineering teams and would like to do so again.
- Have significant experience with Ruby on Rails, Postgresql, and Heroku.
- Have participated or led Kanban or Shape Up development methodologies.
While this position is fully remote, we'd strongly prefer candidates who are located in a time zone that has some overlap with the US-Eastern Time zone. We are unable to sponsor work visas at this time.
Benefits
Compensation and benefits:
- Competitive salary ($190K-$220K) + equity options
- 3% 401K match
- Generous health + dental coverage
- Remote Only
- Home Office Stipend (internet, setup, new mac, etc)
- Monthly Internet Stipend
- Disability Insurance
- Voluntary Life Insurance
Who we are:
Jetpack Workflow is a remote, B2B SaaS company that focuses on building delightful products that solve painful problems. After talking with hundreds of customers, we launched Jetpack Workflow in 2016 with the goal of helping accounting firms never miss a deadline. Since then we have gone on to serve thousands of customers, became an Inc5000 company, and transitioned to a remote company in the middle of Covid. Fast forward to 2023 and we're gearing up to have the biggest product release in our company history and we're looking for the right engineering leader to work with our small but mighty team to bring it to market (and we don't need VC dollars to get it launched).
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)
We are looking for iniduals who are experts in their field who can help train the next generation of Generative AI models. If you are interested in the AI space, have a PhD in your field, and are looking for a flexible earning opportunity, we’d love to hear from you!
You will:
- Train generative AI models by writing and answering prompts in your area of expertise (Computer Science, Mathematics, Natural Sciences, Social Sciences, etc.).
- Work in-sync with our project team to iterate on the model training process.
You'd have:
- A completed PhD degree in one of the following areas:
- Computer science
- Mathematics
- Natural science (physics, chemistry, biology, etc.)
- Social science (psychology,. sociology, economics, history, etc.)
- Strong writing skills
- Ability to work flexible hours
Nice-to-haves:
- Interest in the AI/ML space
Pay & Duration:
- Compensation: $40-50 per hour
- Duration: Minimum of 3 weeks, with possibility of further work
- Location: Remote (US, Canada, UK, Ireland)
This opportunity involves contracting for a Scale affiliate: Smart Ecosystem, Inc.
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
Ellipsis is the marketing agency for WordPress businesses. WordPress powers nearly half of all websites, and we serve the WordPress product and service ecosystem.
Our flagship service is Content Growth, our best-in-class done-for-you SEO Content service. We produce ~80 pieces of content per month for clients. All our content aims to achieve a top ranking in Google.
Content Growth drives excellent results for our clients. This is powered by the combination of our robust process and our in-house technology. FALCON AI is our proprietary tech we’ve built to make Content Growth so good. This is all designed and built in-house. FALCON AI was featured in the New York Times last year and is patent pending.
As our new Technical Content Writer, you'll work on creating content for Content Growth clients. You'll work across a range of clients, products, and industries to write world-class content. You will be joining as our first technical writer, and will be responsible for any in-house content that requires more working knowledge of technical topics. You will be our go-to person for writing and fact-checking how-to tutorials and developer-level content.
How you'll work
You’ll work with our content team to create engaging content that supports our clients’ conversion goals. Most of our content is SEO-driven. We’ll provide you with SEO-focused outlines, and need you to turn them into great technical blog content.
The majority of our content work is about WordPress, WooCommerce, and other SaaS topics, so you should have experience with this (developer level). Existing experience writing technical WordPress tutorials is a bonus.
As a 100% remote team, we carefully balance collaboration with an environment that enables everyone to do their best work. You’ll communicate with the team through Basecamp, our project management software, and Google Meet. We're located in Europe and require 2 hours of overlap with GMT each day.
You'll be a part of our content team, who will provide you with editorial support, training, and detailed content outlines. You’ll then have “deep work” time to create these articles, to deliver either to Google Docs or straight onto our clients' WordPress. Published posts will be either bylined or ghostwritten on behalf of the client.
You’ll have opportunities to be involved across the content process, but your primary work will be writing technical outlines and articles, and you’ll need to be happy writing content at a high volume of five posts per week.
The content we produce is typically a mix of:
- WordPress and WooCommerce plugin tutorials (developer or non-developer level)
- Developer-level content on topics including SaaS, hosting, and coding languages
- Listicles such as top 10 WordPress plugin lists
- SEO-focused edits to existing content
Requirements: hard skills
- 2-4 years technical writing, either on a team or freelance
- Ideally previous experience in software development, or a thorough understanding of development and technical concepts
- Excellent writing, grammar, and attention to detail
- Ability to take complex, technical topics and turn it into compelling, user-friendly content
- Working SEO knowledge
- Knowledge of WordPress and WooCommerce
Requirements: soft skills
- Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
- Fantastic communication skills: Remote work relies on mutual trust, so frequent and clear written communication is essential
- Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly, and easily.
- High level of self-awareness, a “people person”: You’ll be dealing with members of the team on a daily basis, so this is an integral part of the role
- Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative, and see projects through to completion
Compensation and benefits:
This is a full-time, 100% remote role. You’ll be a full team member, and involved in our team projects, work, and meetups
- Competitive salary with pension benchmarked to UK rates and based on experience.
- £30-34k/year salary, depending on experience
- 28 days of paid holiday
- Regular team retreats (to fun places! ~1 per year)
- Plenty of scope for personal development, and to grow and add more responsibilities as the business grows
- Maternity/paternity leave, and sick pay
- Sustainable business: we are aiming to become a B Corp by the end of 2023
Application process:
It’s important we find the best candidate for this position, and our selection process will reflect this. You’ll be required to attend at least three interviews (by video call) and carry out a (paid) freelance project with us before we make an employment offer.
We’re fortunate to receive a large volume of applications, so make your application stand out. Please pay special attention to the main responsibilities of this role, and “how to apply”.
We do great work for clients and are building an ethical business that lets everyone do their best work. If you think you could be the next person to join our team, please apply :)
We are reviewing applications on a rolling basis, and we look forward to receiving your application!
How to apply
Please apply through the form linked below. We will decide who progresses to the next stage based on the form you submit, and your CV. Please give us a good reason to select you!
Taking the time to research the role, (including what we do, including recent blog posts, Content Growth, and FALCON AI), and what you can do for us will increase your chance of success. Your cover letter is where you have the space to do this.
Ellipsis is an equal opportunity workplace and is committed to equal employment opportunities.
We will then interview some candidates and notify everyone, whether we're proceeding or not. Expect to hear from us after applications have closed!
Thanks!
- The Ellipsis team
🚀 Want to join a team of A-players in an exciting, high-growth, entrepreneurial environment?
We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.
The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.
Expectations for your first 90 days:
- Confidently owns the prospecting cycle from start to finish
- Understands the LeadSimple features and can communicate them to prospects in a relatable and engaging way
- Hits the monthly quota at 100% (20 SQLs/mo)
A day in the life of…
- Makes 40+ outbound calls, emails, and texts to generate and qualify leads
- Organizes demo schedules for the team
- Creates relationships and build trust with clients
- Partner with Account Executives to qualify leads
- Aggressively purposes pipeline quotas
- Fervently updates and maintains CRM databases
- Reports on qualitative and quantitative weekly results
- Develops creative sales strategies
Perks:
- Monthly Friday Free Day
- Company Holidays
- Paid Time Off (in addition to the above)
- Monthly Healthcare Allowance
- Yearly Vacation Allowance
- Fun and outcome driven work environment with a smart, hard working team
- Location independence
- Mission driven company and values-based culture
Please only apply if you:
- At least one year successful experience in a similar role
- Have an exceptional level of drive and passion for results
- Desire to learn new skills and build a career in sales
- Embrace learning new technology
- Learn fast
- Communicate crisply
- Own the outcome
- Embody emotional maturity
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- Have prior business development experience (preferred, but not required)
We have an amazing team of A-Players and we’re ready to add more! Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.
If you think you would thrive in the above environment and make an impact for our customers, we’d love to talk to you!
**NOTE: We are not accepting applications in California, Colorado, or New York at this time.
In summary...
You can do it in an office
You can do it from home
We really don’t care
As long as it’s known 👇
What matters is this…
When the chips are down
And your back is against the wall
Can we count on you to make the right call?
Judgement, intuition, or care by another name
We call it “Owning The Outcome” - because it really is the whole game
Have the customers back, and they will treat you the same
If you can do that
Then we’re birds of the same feather
So come join our team and we’ll make music together.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
**
Engagement Lead Job Description**An Engagement Lead at Honestly is a trusted leader. They grow client relationships by delivering and delighting clients via focusing on two areas: Account Management and Project Management.
They’re focused on what’s doing best for both the client and for Honestly, which is usually the same thing. They use the tools at their disposal to stay on top of their client’s budget, timelines and deliverables. They’re experts at communicating, setting expectations and building relationships - internally and externally.
A successful Engagement Lead at Honestly is an independent problem solver with a perspective. They don’t run into roadblocks, they’re resourceful enough to use the resources to solve any problem.
**Job description:
**- Client/account management:
- Lead the team (client & internal) to achieve the client’s goals, needs and plans
- Ask questions for clarification, process and efficiency
- Translate client needs, feedback and pain points to internal team for action items
- Communicate team’s reasoning and strategy to client when delivering work
- Organize and advocate for all of the details
- Organize, lead & host meetings
- Produce agendas & meeting recaps
- Project management:
- Understand client needs & timing - dictated by client and/or Honestly strategy
- Build & clearly communicate timelines
- Communicate deliverables, changes & requests to the team with complete information
- Follow up with team members to ensure delivery happens on time & client needs are met
- Risk, Resource planning & management
- Understanding size, scope & timing of requests
- Manage risk - budget, timeline & all other potential areas of risk
- Escalate potential issues effectively & efficiently
- Work with internal team to ensure resources have been allocated to meet client needs
**About you:
**- Excellent communicator - both written & verbal
- Resourceful problem solver
- Works well with different personalities
- Multi-tasker who can track details
- Not afraid to push or follow up
The team at Honestly is made of people that embrace and strive for the following attributes:
- Confident and humble
- Self-starting and team-oriented
- Encouraging and truthful
- Overly prepared and flexible
- Focused and approachable
Create customer value and enable growth!
We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for browsing shoppers by publishing engaging content online. We are on a mission to inspire people from all over the world (60M today) through a more sustainable discovery experience. We guide our customers, leading retailers such as Mattel, IKEA, Home Depot, Lenovo, and Williams Sonoma, through the print transition and provide the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1950 passionate customers and advocates worldwide.
At Publitas, we’re looking to add a creative content writer who will help create, manage, and deliver world-class content that inspires and converts. If you are looking for an exciting place to work where you can make a difference, please keep on reading!
**Responsibilities:
**- Write engaging and educational blogs, social media content, press releases, and website content. Use comprehensive content briefs provided by yourself and the team that resonates with our target audience and encourage the reader to take action.
- Create engaging content that showcases our product and educates our target market on how it can benefit their business.
- Write content for customer case studies that showcases the customer's unique use of our product and accompanying social media copy.
- Work with Product Marketing to fully understand the buyer personas and create messaging for each one.
- Research industry-related topics by combining online sources, information from our product team, and interviews with our subject matter experts and pitch them for use on platforms.
- Ensure that all content created is on brand.
- Adhere to current SEO best practices based on Google’s current Search Algorithm guidelines.
- Use tools such as SEMrush to plan out six monthly content calendars based on keywords essential to our product.
- Recommend new topics and content campaigns based on industry trends, seasonality and new product feature releases.
- Navigate Google Analytics and report on the performance of blog posts and website changes - suggest improvements based on data.
Requirements:
- Fluent English speaker (excellent spoken & written English).
- A passion for writing and creating engaging content.
- Portfolio of published articles (the more this work is related to the retail, technology, marketing, and Saas fields—the better)
- Minimum one year of hands-on experience growing organic traffic for a technology business.
- Strong understanding of tools like SEMRush, UberSuggest, and Ahrefs to plan, monitor, and improve search engine rankings.
- Solid understanding of Google Analytics.
- Demonstrated results in search engine optimization, digital marketing, and customer acquisition.
- The ability to work fully remotely. Be autonomous and take ownership of your work.
- You are able to operate on one of the preferred Timezones: GM, CET, CAT
**Bonus:
**- Experience in a growing SaaS startup or scale-up.
- Active on Tik Tok, Instagram, or LinkedIn.
- Can demonstrate excellent writing skills and the ability to distil complex concepts into concise and engaging copy that converts.
- Can be organized and detail-oriented.
- Have an excellent working knowledge of digital marketing concepts, channels, and strategies.
If you’ve been reading this far, chances are high you're a bit like us:
- You desire to do things better and to improve the world around you.
- You believe that results and impact matter more than hours spent.
- You’re self-driven, and you love the fact that Publitas operates through values & habits such as:
- Honesty
- Respect
- Passion
- Generosity
- Excellence
- Curiosity
**What can you expect from us?
**- €23,200 - €44,000 gross salary per year. Salaries are assessed based on your relevant experience, level of seniority, and location.
- Twenty-five vacation days per year and your National Holidays off.
- A contract of indefinite duration.
- Work from anywhere you desire.
- A monthly shared office space/co-working allowance.
- A one-time home office setup stipend.
- A top-of-the-line MacBook.
- Monthly wellness allowance to stay healthy while working remotely.
- Annual retreats in some of the greatest cities in the world.
- Free books in Kindle and Audible store.
- We'll challenge and support you to get the most out of your potential through personal coaching sessions.
We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.
Please feel free to contact our Recruitment team at [email protected] if you have any questions.
Post Title : Senior Power Systems Engineer (Remote Working)
Job Ref: RSPSE
Post Duration: 12 Month Contract
Reports to: Engineering Director
**
About us**Premium Power is on a mission to provide best in class electrical engineering consulting on a global scale. We specialize in power systems, electrical safety and arc flash, we collaborate with an outstanding list of household names including Dell, Pfizer, GE and many more.Our ambition is to be the leader in the provision of technology services for electrical energy systems and the optimization of power systems. We've made some great strides already and we've a lot more to do. Growing our team, we're looking for a Senior Power Systems Engineer to join our team on a fully remote contract basis.
**About the job
**Senior Power Systems Engineer This 12 month contract role will provide you with the opportunity to work remotely on a full time basis.
The role will provide you with the full remit of power system engineering (PSE) analysis and consulting to leading clients in the technology, pharmaceutical, and construction sectors to help them diagnose, resolve and maintain optimum safety, productivity and performance.
If you are excited by electrical engineering, thrive in power systems and have previous experience in protection systems we would love to hear from you.
**Mission
**To provide world class multi-disciplinary electrical engineering consulting in power reliability, safety and efficiency. We apply our expert knowledge and decades of experience to design optimal solutions to complex client challenges. Solutions can be hardware, software, consultancy or a combination of each. In so doing we’re able to ensure cross functional safe, reliable and cost-effective results.**Responsibilities include (but are not limited to)
**- Provide technical input and leadership on a variety of complex projects.
- Work closely with and interpret client requirements and translate into deliverables.
- Ensure project outputs meet client satisfaction, time and budgetary requirements.
- Conduct in-depth power systems analysis and produce feasibility studies.
- Prepare detailed technical and non-technical reports.
- Attend client meetings remotely, manage expectations through effective communications and timely responsiveness.
- Track and report on project performance and client satisfaction.
- Mentor, coach and develop more junior engineers. On-line training to be delivered were applicable.
- Become familiar with the companies quality system and try to enhance where possible.
- Have an active role in internal workshops and groups that benefits the companies growth.
- Be actively involved in the companies sales strategies, with previous experience and ideas welcome for enhancing the companies international portfolio.
Schedule - Monday-Friday 9am-5:30pm (GMT)
**About you
**·Qualified Senior Electrical Engineer with 4-8 years of previous power systems study experience including short circuit, protection coordination and arc flash.
·Demonstrated experience with Power System Study software (SKM, EasyPower, ETAP, or similar)
·Experience in designing unit protection settings e.g. Bus and transformer differential 87B & 87T, Restricted Earth Fault, and Directional Protection 67.
·Ability to carry out cable sizing calculations according to the relevant standards such as IEC 60502-2 and IEC60364-5-52.
·Experience with Power quality and harmonic analysis would be favourable.
·Expert on design, calculations, and specifications associated with power system protection.
·Proven application of protection coordination studies.
·Superior relationship building and stakeholder management.
·Great attitude, willingness and adherence to live the Company values
·High performance
·Love of learning
·Customer focused
·Fluent in English with excellent communication, written and verbal.
**Organisation Relationships
**· Directly reporting to the Engineering Director
· Strong working relationship with senior management team
**Our offer to you
**·The opportunity to work as part of a dynamic and growing team providing best in class electrical engineering consulting on a global scale.
·The opportunity to collaborate with a wide range of outstanding clients & industries
·Excellent learning & development opportunities to support you in the role
·The opportunity to engage with our high performing team, remotely and at a minimum on a bi weekly basis.
·Fully remote contract position promoting flexibility & enabling you to work from anywhere in the world.
·Full range of remote working equipment.
·The opportunity to work on a wide range of exciting projects
· A supportive company culture that encourages performance and learning.
**Why us?
**Premium Power is on a mission to provide best-in-class electrical engineering consultancy on a global scale. We specialize in power systems, electrical safety, and arc flash, we collaborate with an outstanding list of household names including Dell, Pfizer, GE, and many more. Our ambition is to be the leader in the provision of technology services for electrical energy systems and the optimization of power systems.**Stats
**2022 delivered over 100 projectsOur clients are 65% based in Ireland & UK with 35% European & global projectsPlease apply with a CV and a cover letter to [email protected]
**Please quote Job Reference RSPSE
**Paxos is looking to hire a Head of Portfolio Management to join their team. This is a full-time position that can be done remotely anywhere in the United States.
JatApp is an IT company that creates valuable high-tech products used daily by millions worldwide. The company has also advanced in providing outsourcing services to multiple clients.
We are looking for Affiliate Manager for the company's largest product — a cross-platform VPN service. The product is 5 years old, and in the past year alone, revenue growth from it was 97% and continues to gain momentum.
Your responsibilities will be:
- Constant searching for new partnership networks: developing and maintaining communication processes, creating a Unique Selling Proposition (USP) for partners
- Partner with new Affiliates and create long-term client relationships with them
- Optimize and scale work with existing partners
- Discuss and approve the partnership terms
- Inform partners about the new products
- Carry out campaigns, raffles, and collaborations with partners
- Analyze the effectiveness of the partners’ work
- Analyze, manage and control the traffic of partners
What you’ll need:
- 1 year of proven experience in a similar position (Affiliate Manager/Business development manager)
- Understanding of partnership/affiliate marketing: sales funnel, payment models, traffic, CPC, conversion, revenue, ROMI
- Knowledge of marketing analytics tools
- Fluent English
- Analytical mindset, strong negotiation skills and responsibility
At JatApp, we value:
- Responsibility for your product and processes
- Result orientation and perseverance in achieving your goals
- Flexibility and quick adaptation to changes
- Ownership of your work and closing turnkey tasks
- Continuous development and teamwork
To achieve our mission, and serve our users, we need a QA engineer who can support our software testing efforts and help our users navigate the web safely. You'll be joining a small, collaborative team and you'll have the opportunity to impact the strategic direction of our products, which include our ad blockers, VPN, and future products.
You’ll be working primarily on our AdBlock and Adblock Plus browser extensions, collaborating closely with other cross-functional teams that include engineers, product designers, product managers, and other QA engineers. When not busy testing new features and releases, writing automated tests or creating and managing test cases, you will use your previous experience to propose suggestions for improving your team’s processes. You’re an excellent communicator and, just like your future colleagues, you value collaboration, embrace new challenges and care deeply about the team’s needs.
While you will be joining a team with an already established QA process, the idea is for you to eventually take over leading and owning all-things-QA in the team, while continuing to make the process even better.
We are a globally distributed team that spans many time zones. In this role you’ll be supporting a team based primarily in Europe; however, you’ll be expected to collaborate with colleagues in North America. This means some late-evening (7 pm CET) or early-morning (7AM PST) meetings a few times per week.
**
What You'll Do:**- Review functional and design specifications before they go into implementation to point out possible problems
- Write and maintain test cases
- Test new features and releases- doing both exploratory and scripted testing
- Contribute to our automation and CI pipeline
- Maintain and contribute to our documentation
- Figure out ways how to improve our test strategy
- Own and lead all QA processes in the team
- Advocate for quality in all steps of the product development cycle.
You Have:
- At least 3 years of experience working as a QA engineer in software development
- Experience owning QA processes in a team
- Solid understanding of QA processes, approaches, methodologies and software development lifecycle
- Basic knowledge of Selenium or other automation frameworks
- Basic knowledge of CI/CD pipelines
- Basic knowledge of JavaScript
- Knowledge of source code management tools like Git
- Excellent written, verbal, and interpersonal communication skills; you enjoy collaborating with cross-functional teams
- Experience working remotely
**
Bonus Points For:**- Knowledge of scripting languages
- Experience testing browser extensions
- Experience collaborating remotely using asynchronous communication methods in a distributed team
- Experience testing mobile apps and/or native Windows and macOS apps
- Experience with automated testing for mobile apps, in-app payments, account management systems
- Familiarity with Selenium Webdriver or webdriverIO
- Experience working in a start-up and/or in a cross-functional team
Why You'll Love Our Team:
- Competitive Salary: Our salaries are based on Radford data, a widely-used global compensation benchmark, to ensure we provide competitive pay. We don’t adjust your salary based on where you live, so you can live wherever you like.
- Comprehensive Benefits: We offer a benefits package that includes medical and dental insurance coverage*, 401K matching*, 14 weeks of paid parental leave, and more.
- Professional Growth: We give team members the autonomy to do their best work. Because we’re a small team, you’ll be able to immediately see the impact of your work and grow with the team. We also support professional development with training, coaching, and regular feedback.
- Fully Distributed Community: You’ll be able to work 100% remotely, yet remain well-connected to your colleagues. We meet at least once a year for a week-long offsite.
- Generous Vacation Policy: We encourage our employees to take the time they need for a vacation, to spend time with their families, and to stay healthy by offering at least 28 days of paid leave.
- Office Equipment: We’ll provide you with a setup of your choice, based on what you need to work effectively
*Currently, healthcare and retirement plans are only available in the U.S.
We’d Love to Work With You!
We’re serious about our work but we don’t take ourselves too seriously. We want Adblock, Inc. to be a place where people love their work, like their co-workers, and treat everyone with respect and empathy.
We’re a small team and our strength comes from our ersity. We strive to create an inclusive environment where differences in race, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age only make us stronger.
Time zones: PST (UTC -8)
Our Place is seeking a technical writer to create and develop product manuals for an upcoming product launch. The ideal candidate will have a strong background in technical writing, as well as experience in the field of product development.
Responsibilities:
- Research, write, and edit technical documentation, including user guides, quick start manuals and other technical documents
- Collaborate with our product development team to understand product features and functionality
- Coordinate with internal teams to ensure all documentation is up-to-date and consistent with our brand voice when relevant
- Work with our Creative team to integrate graphics, diagrams, and other visual aids to enhance documentation
- Create and maintain documentation templates and style guides that we can employ for the future
- Ensure documentation meets industry standards and regulations in collaboration with our product development, SSQE, Legal and CX teams
This technical writer must be available between the hours of 9am - 5pm PT.
We are looking for a mobile UI/UX designer to help us with our iOS and Android app, as well as occasional work on our website and internal tools. The ideal candidate would stay with us as a long-term partner, and will have upside in the company as we scale and grow the business.
We are a very fast growing startup (we have over 200K registered users), and there will be immense opportunity to grow with us and lead our product design. We iterate and implement features quickly and your designs will have immediate impact to our users!
Time zones: EST (UTC -5), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Salesflow is looking for a highly motivated Sales Development Representative (SDR) to help us grow in the US region. Next year, we are on pace to double in size but need an increased flow of qualified leads from outbound activities. This is an exciting opportunity for someone who is looking to start a sales career on the ground floor of an exciting software-as-a-service (SaaS) business.
Responsibilities include:
- Prospect into targeted accounts and verticals using various research tools
- Engage with inbound leads to qualify them for the next steps in the sales process
- Work with the Head of Sales to develop and execute targeted outreach campaigns
- Schedule initial discovery calls and demos with qualified leads
- Achieve monthly quotas for outbound activity and pipeline generation
- An understanding of the SaaS and technology space.
Requirements:
- 1+ years of relevant work experience in sales or SDR capacity.
- Excellent written and verbal communication skills
- Strong organizational skills and ability to prioritize
- Experience with HubSpot or other CRM platforms
- Experience with LinkedIn Sales Navigator or other research tools
- Experience with outbound sales techniques (cold-calling, emailing, etc.)
- English level: Professional Working Proficiency
We offer:
- Working hours are 9:00 am - 5:30 pm
- International start-up work environment and challenging assignments
- Unique opportunity to learn and grow within an international company
- 23 days of paid holiday + Bank holidays
- Career growth opportunities in a super fun and friendly team
You will work closely with the Head of the Sales and marketing team to strategize campaigns and deliver towards set KPIs and meeting targets.
Time zones: GMT (UTC +0), CET (UTC +1), CVT (UTC -1)
Salesflow is looking for a highly motivated Sales Development Representative (SDR) to help us grow in the US region. Next year, we are on pace to double in size but need an increased flow of qualified leads from outbound activities. This is an exciting opportunity for someone who is looking to start a sales career on the ground floor of an exciting software-as-a-service (SaaS) business.
Responsibilities include:
- Prospect into targeted accounts and verticals using various research tools
- Engage with inbound leads to qualify them for the next steps in the sales process
- Work with the Head of Sales to develop and execute targeted outreach campaigns
- Schedule initial discovery calls and demos with qualified leads
- Achieve monthly quotas for outbound activity and pipeline generation
- An understanding of the SaaS and technology space.
Requirements:
- 1+ years of relevant work experience in sales or SDR capacity.
- Excellent written and verbal communication skills
- Strong organizational skills and ability to prioritize
- Experience with HubSpot or other CRM platforms
- Experience with LinkedIn Sales Navigator or other research tools
- Experience with outbound sales techniques (cold-calling, emailing, etc.)
- English level: Professional Working Proficiency
We offer:
- Working hours are 9:00 am - 5:30 pm
- International start-up work environment and challenging assignments
- Unique opportunity to learn and grow within an international company
- 23 days of paid holiday + Bank holidays
- Career growth opportunities in a super fun and friendly team
You will work closely with the Head of the Sales and marketing team to strategize campaigns and deliver towards set KPIs and meeting targets.
Time zones: UTC -4, UTC -4:30, UTC -3, UTC -2, GMT (UTC +0)
Hello, we're PetsApp 👋🐱🐶
We’re building the future of pet care
Pet owners use PetsApp to chat with the vet team that they know and trust. They can get advice on any issues their furry friends are having.
This is what happened since we launched:
- $6.5 million in payments
- 500k+ chats and appointments
- 17.5k iOS App Store reviews
- 4.9/5 iOS Rating
Number 4 rated app in the iOS App Store medical category
To date, we’ve raised over $4m investment too, and our investors are some of the best in Europe. They’ve taken early positions in companies like Contentful, Auth0, Away, Slack, Typeform, Calm and many other well-known, fantastic teams – so we're in good company.
Why you should join us 🤩
PetsApp serves pets and the people who care for them. The product features cover many of the areas of pet health, and so we need to help both the pet owner and the team members who work in veterinary clinics best help their pets.
You will be the first line of support for our users, helping them to solve any problems they might come across. This is your opportunity to help people help pets, while flexing your engineering skills to build automations for common tasks, and build upon our amazing product.
This is a perfect role for someone who is exploring roles in customer success, product management or software engineering. You’ll have direct access to all three of these teams in PetsApp, and will work with them on a daily basis. This will give you exposure and opportunities to grow into any of those areas.
What you’ll be working on 🪄
- First line support for product problems
- Helping to define our SLAs for support
- Reporting on the most common problems our users face
- Working on projects with the product and engineering team
- Working with the customer success team to help productise manual processes
- Building automations around repetitive tasks
This role is great for you if... 🔍
- Have fantastic written English skills
- Love helping people solve their problems
- Have engineering capabilities to automate common tasks
- Would like to explore career tracks into engineering, product management or customer success
- You are between GMT+1 and GMT-5
The package 😻
- 🌴 33 day paid holiday a year (including public holidays)
- Plus the ability to buy or sell up to 5 days per year
- Remote-friendly team
- 💸 £30-40k salary
- This is the value for this role, so even if it’s not what you’re on now, it’s what we’re offering!
- 📜 Equity in PetsApp
- 📈 Learning budget
- 👩💻 Pick your own tech
- 🥳 Remote first team activities
Life as part of the pack 🎉
You’ll have noticed we don’t talk about things like your birthday off, or a working-from-home allowance. Really, you’re the best person to tell us how you do your best work, and we want you to be responsible for how you spend your days off and your own money. This is why we have a generous holiday allowance and above market rate salaries.
When we talk about flexibility, we mean it too. That’s why you’ll see our Slack statuses changing to 🚴 or 🚶 when we’re out cycling in Regents Park or hiking in the Peak District. Sometimes you might even see a 💤 too. Other times you might not see it, but we'll be out picking up our kids from nursery or school, taking the dog for a walk or just sitting down for lunch with the family.
That doesn't mean we don't come together as a team though. Expect the occasional yoga session, cocktail making event, or movie night. These are just some of the things that our pack likes to do together. If we're not doing something that makes everyone’s experience as good as it could be, we want to hear what else we could be doing!
At PetsApp, we're building a team of people passionate about pets. People of any gender, race, religion, sexual-orientation or ethnicity are welcome. We’re already doing amazing work together to deliver on our mission of improving the lives of the world's pets. Because we're still pretty small, your voice will have a direct impact on the way we live our values and grow as a company.
For more about what it’s like being part of the pack, check out this blog about PetsApp culture, written by Will and Thom.
**Why we’re looking for you
**We are looking for a Freelance Content Writer to join our editorial team and enrich our website with new blog posts, guides, and marketing copies.
To be successful in this role, you should have experience with digital publishing and generating traffic and leads for new businesses. Please share samples of your work (portfolio or links to published articles) along with your application. (Any applications without samples will not be contacted.)
Ultimately, you will help us reach our target audience by delivering both useful and appealing online information about our company and product: GemPages.
You’ll do
- Writing SEO blog posts based on outlines provided by the in-house team (long-form content)
- Optimizing content following SEO best practices
- Proofreading and editing blog posts from the feedback of the in-house team
- Ensuring all-around consistency (style, fonts, images, and tone)
- Conducting simple keyword research and using SEO guidelines to increase web traffic
You have…
- Bachelor’s degree in English Literature, Communications, Business, Marketing or related fields
- Well-research and able to write easy-to-understand content
- Proven experience as a freelancer content writer for technology products
- At least 1 year of SEO Blog writing related to eCommerce, Shopify, SaaS
- Great English writing skills (equivalent to >7.0 Ielts writing)
- Knowledge of the fundamentals of SEO and keyword research
- An eye for detail, grammar, and spotting errors
- A huge plus if you have experience using Shopify, E-commerce Knowledge and Page builders (WordPress), Graphic design (infographic content)
We offer
- Salary range: Upto $100/ post (2500 words)
- Learn product-thinking and customer-centric mindset.
- Collaborative and supportive environment
- Young and passionate colleagues
How to apply
Let us know about your CV & personal projects: ⇒ EASY APPLY HERE. Thank you!
TELUS International AI-Data Solutions partners with a erse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time_, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com
_
We are hiring freelance English speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task.
Requirements
- Full Professional Proficiency in English
- You must be living in The United States of America the last 2 consecutive years
- Ability to follow guidelines and do research online using search engines, online maps and website information
- You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
- Being open to work across a erse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
- Applicants must be 18 years or over.
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Why Join the TELUS International AI Community?
- Earn extra income
- Access to our community wellbeing initiative
- Remote work & Location Independence
- Be your own boss
- Flexible Hours to fit in with your lifestyle
- Be a part of an online community
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Tired of pointless meetings?
Join our team to get the autonomy you need to be the expert you are**.**We believe that utilizing data and working efficiently is more effective than spending all day in meetings. If you would prefer receiving clear and concise project details asynchronously in a 5-minute Loom video, rather than spending an hour or more discussing irrelevant topics in meetings, please consider this role.
We're on the hunt for a data driven Email Marketing Specialist that also loves to write engaging copy. We need you to design, write, build, test, and optimize our marketing, sales, and onboarding email workflows.
If you have a deep understanding of the end-to-end marketing funnel, email drip campaigns and behavior based workflow automations, landing page optimization, copywriting, analytics, and testing, we want to hear from you!
Who we are looking for:
- You enjoy writing and testing each email as much as you like building workflows.
- You have driven meaningful business results using email marketing and automation.
- You love running A/B tests.
- You are excited to figure out how we can use ChatGPT and other AI tools to do better work, faster.
**
Expert Experience Required In:**- Drip or similar email automation platform.
- Unbounce or similar landing page builder.
- Zapier
**
What’s in it for you?**- Lots of Autonomy.
- Work asynchronously.
- We care about deadlines, not when you are working.
- Start part-time and opportunity to grow quickly.
- Identify, pitch, design, build, test, and improve your own projects.
- Work on a wide range of projects throughout our entire funnel.
- Competitive Pay.
- Performance based bonuses.
⭐ SUMMARY
We are Pixellu, a software company on a mission to simplify professional photographers’ lives. We are seeking a passionate, energetic, and detail-oriented inidual with a desire to contribute to world-class customer support.
🚀 ABOUT PIXELLU
At Pixellu, we know professional photographers are frustrated with all of the tedious work required to run a successful photography business. Many get so overwhelmed, they end up quitting on their dream of having a photography career. That is why we create easy-to-use, time-saving software that simplify photographers’ lives, so that they can spend less time in front of the computer and get back to doing what they love.
Pixellu was co-founded in 2010 by two wedding photographers. Faced with the challenges of long hours and endless tasks, we began asking ourselves, “How can we save valuable time, make more money, and get our lives back?” Our answer was technology. We started Pixellu with the idea that we could make money by providing an honest service that helped photographers save time and live more fulfilling lives. We believed that, by focusing on a great product and great service, we could build a business that not only does good, but also does well. Team happiness is a priority at Pixellu and we are happy to say that our eNPS score is 92! Today, we are a team of 40+ team members spread across 10 countries, serving tens of thousands of photographers in over 100 countries. Learn more about us and why you’ll love working at Pixellu here: https://vimeo.com/405889874🤓 YOUR ROLE
The Customer Support Representative role is a critical part of our mission to deliver extraordinary customer service. This position requires a solution-oriented problem-solver who will accurately resolve customer-facing problems in a timely manner. Your job will include:
- Answer questions. Help customers with their questions through email, chat, social media, and occasionally video calls.
- Troubleshoot. Find solutions and troubleshoot issues & software bugs
- Write support articles. Create helpful documents that customers can use to find answers at their own convenience.
- Create tutorials. Record video tutorials to help customers understand the features of our software.
📗 REQUIREMENTS
Aside from the standard job description, here are qualities that we value most in a candidate:
- Excellent written English
- Clear and concise communication
- Ability to stay calm when customers are stressed or upset
- Patience
- Attention to detail
- Positive attitude
- Empathy
- Willingness to learn
- Reliability
Work hours for this position are 07:00 - 16:00 CET. For this reason, our ideal candidate would be located in Europe. Work hours may become more flexible after being fully trained.
Please note that this is an entry-level position. Because we want to make sure that our hire is challenged enough to stick with us long-term, we are seeking someone with no more than 3 years of experience.
🏖️ BENEFITS
- Work from anywhere
- Competitive salary based on experience level and your local cost of living considerations
- Quarterly profit-sharing bonuses based on seniority and role
- Paid parental leave
- 22 annual days off
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
BACKGROUND
HKW is a research, strategy, and design firm founded in 2012. We have a erse team that mainly focuses on tech clients, but use that work to support a wide range of lower cost and pro bono projects for non-profit organizations. We can find ourselves working on a marketing site for a SAAS client one day and an innovative social justice organization the next. Our main deliverables are websites, but we also do research, branding, graphic design, photography, print, and strategy work.
Currently, we are building out our marketing side of the business and taking on retainer clients. This will largely be focused on SEO and content strategy to begin with, but will likely evolve into other digital marketing areas as well.
WHAT WE’RE LOOKING FOR
We’re looking for a US-based, strategic thinker who excels at garnering SEO results while also capable of understanding how it fits into larger digital marketing strategies for businesses. They need to understand that marketing services is a service industry, be open to learning new things, and generally pleasant to work with. (We have a small, effective team; you must be able to play well with others.) In this role you’d be providing HKW with ongoing SEO work support, client communication, and general project management for their many varied clients. Highly motivated for an inidual with SEO + PPC expertise!
REQUIREMENTS
- Provide holistic and detailed SEO strategic support in a timely, professional manner
- Perform keyword and competitor research for marketing opportunity discovery
- Develop content structure and strategies to align with targeted audiences
- Develop optimizations based on search engine best practices
- Perform website audits and provide action plans for technical SEO improvements
- Track and provide monthly reporting to ensure client goals are met
- Communicate with clients as a professional subject matter expert, as needed
- Be available for client and internal meetings, and overall normal business hours
- Stay organized and forward thinking across workload endeavors, adhering to HKW processes
- Strive to grow your skill set as necessary to support HKW overall
PREFERRED BUT NOT REQUIRED
- Expertise in Google Analytics (GA4) and Google Data Studio
- Expertise in paid advertising, PPC, and Google Adwords
- Expertise in content writing and editing
WHAT WE OFFER
- $60-$70K starting salary
- 30 hour work week
- Paid holidays and 20 personal days
- Personal equipment allowance
- Health insurance
- Totally remote position
INTERVIEW PROCESS
The interview process will consist of 2-3 interviews, along with some testing as necessary. If submitting an application, please include a cover letter, resume, and any relevant portfolio pieces.
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Job Description:
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
As a Senior**PostgreSQL Database Administrator** at Paymentology, you will be working closely with Infrastructure & Security team to provide support to the database environment of our enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions using web, mobile and API interfaces, making it easy for people to issue, redeem and reconcile prepaid cards all over the world.
This role is an excellent opportunity for a senior engineer who loves data, mathematics, software architecture, system architecture, and programming. Your focus will be split between supporting the current Postgres database environment while architecting, planning, and implementing the database environment migration to AWS (RDS, Aurora, Redshift, and potentially more).
What you get to do:
- Responsible for understanding operational requirements including hardware, architecting, configuring, integrating, and maintaining mission critical Production PostgreSQL databases
- Responsible for all backup, recovery, PITR replicating
- Experience on community supported tools like Pgbadger, Slony, PGadmin, Pgpool, Pgbouncer
- Clusters and upgrading/migrating various PostgreSQL database versions
- Database administration and tuning databases
- Develop database automation scripts and maintenance
- Provide technical guidance for integration, testing, design, development, planning of new production systems/databases
- Contribute to improving and creating DBA policies, procedures and standards
What it takes to succeed:
- 4+ years strong experience as DBA/PostgreSQL DBA
- 1+ Years of working with cloud / virtualisation technologies
- Experience in monitoring, managing and maintaining mission critical 24 by 7 production databases along with installation and configuration of database, implementing high-availability solutions, setup monitoring tools, setup database security, optimising resources, etc
- SQL query tuning hands on experience
- Should know any one scripting language (Python/shell/PowerShell)
- Good communication skills
- A willingness to roll up your sleeves, a service approach to leadership, a history of respect for all colleagues
- Excellent command over the English language
- A willingness to learn, a flexibility to adapt
- Highly competitive and strong work ethic
- Flexibility to work in Shifts and on weekends to support 24*7
We believe everyone has ideas to contribute to our objective of continuous improvement, so you will be expected to take ownership and bring ideas to the table, and inspire others in the team to do the same.
- You are determined to achieve top-quality results in all projects you are working on.
- Confidence in taking on challenging conversations and situations collaborate with each area of the company to get to the best product for our users.
- Passion for the craft and love of technology and a self-starter.
- Support the core team and participate in a 24x7 on-call rotation to assist other engineers in resolving production-related issues.
English is our company language, so it’s important that you be able to communicate at a fluent level.
This is a full-time, remote contractor position and we are looking for candidates in Europe. Flexible hours are a must for our remote team.
**What you can look forward to:
**At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.We focus on building strong, erse teams built from different backgrounds, experiences & identities.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
We are looking for a friendly, well-spoken Sales Development Representative to assist our company in expanding our customer base.
The Sales Development Representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.
To be a successful Sales Development Representative, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have a strong sales aptitude.
Sales Development Representative Responsibilities:
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following-up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
Sales Development Representative Requirements:
- Strong communication, interpersonal, teamworking, and customer service skills.
- Good time management and analytical skills.
- Good telephone etiquette and computer literacy skills.
Benefits of this position are:
- Flexible hours (within reason)
- Pre-booked inbound sales appointments
- Competitive on-track earnings with bonuses
Support an innovative, fast growing executive search agency with a broad variety of operational support to assist our executive search consultants.
Proposition:
- Work with international colleagues with top tier, erse backgrounds, incl. strategy consultancy (McKinsey, Roland Berger), start-up experience (Rocket Internet, CFO of Cybertech startup) and strong academic backgrounds
- Become part of a young, innovative and fast-growing executive search company with room to grow into an increasingly senior position with more responsibilities
- Help build C-level leadership teams of the most exciting, high-growth and innovative companies across industries
- Establish direct contact with senior candidates and clients, and help maintain a very wide set of Apollo relationships
**Responsibilities:**
Our Recruiting Operations Associate will primarily work with the entire Apollo partner and consultant team with various ongoing support needs. As a high-end executive search agency, we focus on senior, experienced C-level executives.
Your tasks will be very varied and include (but are not limited to) creating powerpoint presentations for client introductions and client updates, managing emailboxes with candidate correspondence for senior consultants, ad hoc support on projects, and assisting in scheduling interviews between our candidates and our clients.
Primarily, we are looking for someone who can execute the various support tasks in a timely but pleasant and professional manner, making sure no assignments are forgotten or lost, and that both clients and candidates have a seamless experience.
You will have opportunities to help with several other projects and assignments on an ad hoc basis, developing your skillset further in various areas.
Furthermore, you will be part of the Apollo Executive Search team, with many (remote) colleagues and an exciting, continuously improving and fast-growing professional community.
Specifically, your responsibilities will entail:
- Updating our Powerpoint presentations for our client introductions and updates
- Managing different e-mailboxes
- Scheduling calls between client and candidates, including logistics
- Collect availability of all invited candidates
- Propose collected candidate interview slots to client
- Mediate between client executive assistants and the candidate (if applicable)
- Send out invitations where relevant
- Keep pace in the above, with daily updates to the consultant in Slack
- Make notes of scheduled interviews in Airtable or send out invitations to the consultant
- Connect on LinkedIn with potential candidates who match the position that our clients are looking for, and handle part of the written correspondence
- Make restaurant reservations etc. where needed
- Be involved in various other tasks on an ad hoc basis, such as LinkedIn posts, sending out newsletters, support with drafting documentation, internal recruitment
Requirements:
- Excellent professional communication skills with a pleasant style.
- Excellent and fluent verbal English
- Excellent written English with a structured, top-down communication style
- Ability to work in a structured manner, keeping track of all tasks and executing them in a timely manner
- Available to work full-time hours
- Available between 0900-1800 CEST
- Budget 1000 – 1500 EUR per month incl. bonus
- At least 5 years of solid full time work experience
- Ideally, previous experience in a recruiting coordinator or recruitment support role
- Should be able to have continuous access to WhatsApp and internet
Application Process:
1. Please send your résumé and short cover note outlining why you are particularly interested in and suited for this opportunity to [email protected]
2. A link to your LinkedIn profile
3. An indication of your expected salary
4. Your current time zone and availability during 0900-1800 CEST and whether you have a preference for full time or part time
5. Your level of English; if non-native, please also state the number of years you have used English in a professional setting
6. Your notice period/availability to start
7. Where you saw our advert
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
**
Job Details:**- Full Time
- Remote
- $135K
- Medical and Dental insurance 100% paid
- 21 days of vacation per year
**
About FeedOtter**FeedOtter has been providing content automation software to marketers since 2016. We are a well-oiled SaaS company committed to providing an exceptional product with exceptional customer service.
FeedOtter maintains a positive and steady growth rate but we are not a rocket-ship nor do we seek to be. Our values revolve around quality, common-sense, hard work, lifestyle, and learning. We seek to do everything better while not driving ourselves off-the-cliff. As a company we are committed to staying small and providing marketers with high quality products to save time and money.
**
Position Summary:**Your impact will be felt immediately as you create and execute marketing strategies across multiple disciplines. A large aspect of your role will be establishing deep relationships with partners in our ecosystem. This will entail identification, outreach, and creating content and collateral that demonstrates how FeedOtter + Partners are an awesome solution.
In addition to building strong partnerships, you will oversee our website, email, paid and content marketing efforts. You will have budget and resources to help you accomplish your strategic goals. We are looking for an A++ player who is looking for a stable, long-term, high-quality role with a growing SaaS company that values lifestyle-balance and stability.
**
Responsibilities:**- Create a thriving partner eco-system based on deep relationships with our technical integrations, service providers, and other industry players.
- Design and implement partner marketing content including webinars, data sheets, demo videos, website copy, and blog posts to support partner activities.
- Serve as the brand ambassador for the company and own communications and messaging across various channels.
- Work with agencies, contractors, and internal resources to improve all aspects of FeedOtter’s identity and marketing operations including online, paid, content, and more.
**
Required Skills & Qualifications:**- 5-10 years of B2B SaaS marketing experience, including marketing strategy, content development, CRM management, and PR.
- Experience selling SaaS to marketers.
- Proven track record of successfully engaging and growing strategic partners.
- Existing relationships with marketing persons/communities in the marketing automation landscape. Marketo, Pardot, Eloqua, HubSpot, Active Campaign, Marketing Cloud, and agencies/service providers in the ecosystem of marketing automation or email marketing.
- Ability to act as a thought leader.
- An entrepreneurial spirit and ability to drive results autonomously.
- Strong written and verbal communication skills.
- Ability to create A++ content on multiple mediums; video, written.
- A willingness to learn. Everything you do is done better the next time. We have a culture of constant learning and improvement.
Binance is looking to hire an Investment Associate - Binance Labs to join their team. This is a full-time position that can be done remotely anywhere in Europe.
Time zones: MST (UTC -7)
**Business Coordinator
**Are you ready for this?
Our vision is that no good cause suffers from bad communication. We need your organizational support expertise to ensure that our clients succeed in achieving their goals.
Mission Minded, a branding firm that works solely with nonprofits, foundations, and schools, is looking for our new Business Coordinator to contribute to our growing company.
**
About You**- You love to delight colleagues and clients with a can-do attitude
- You are highly driven, organized, and know how to communicate boundaries, prioritize responsibilities, and manage up
- You are a strategic problem solver with excellent communication skills who understands listening well is as important as talking
- You are excellent at managing billing and finances through QuickBooks
- You love project management tools (ex: Teamwork, Basecamp) and are always looking for ways to improve them
- You love working in teams as well as independently and measuring yourself by the success of your peers.
- You actively think about social and racial justice and are comfortable engaging in dialogue with others to use communications to advance anti-racist practices.
- You have excellent communication skills and consider an email to a client as carefully as you would if you were writing a sonnet.
**
Responsibilities**- Provide Operations and Financial Administrative Support, including:
- Provide Client billing support and tracking billable hours and project overages
- Generate monthly client invoices
- Monitoring timesheels across the team to ensure accuracy and billable time captured
- Coordinating with project teams for scope and hourly overages
- Prepare and track vendor agreements and purchase orders
- Support vendor compliance processes
- Support in processing client agreements, including allocating budgets and generating estimates in Quickbooks Online.
- Provide Business Development Support, including:
- Draft Client agreements and follow up with Clients regarding pending contract signatures
- Manage client project onboarding process, including setting up project folders, project management platform set up and access, client support in initial set up, and on-going technical support, as needed.
- Work with project teams to archive client projects at the completion of work.
- Coordinate efforts and communications between business development and operations and project teams
- Support internal shared filing systems on Google Workspace, including files, collateral and proprietary information.
- Provide client and project team tech support, as needed.
- Support onboarding + offboarding of vendors and full time staff.
- Participate in virtual weekly staff meetings
**
About Us**- We’re deeply committed to creating an inclusive environment where erse voices partake in all aspects of our company and have been actively working on overall DEI internal practices for several years. You can learn more about our commitments here.
- We’ve been a virtual office since our founding in 2002. We know how to create a strong culture remotely, and we’re energized knowing that every person who joins our small company contributes to that culture. We successfully create opportunities for connections with colleagues in many ways.
- We take our company values seriously and invite you to discuss them with any of our employees throughout the hiring process. You can learn more about them here.
- We’ve developed a very strong reputation in the nonprofit community. Much of our business comes through referrals from previous clients. We’re proud of that. So we set high standards for our work, and we’re very committed to excellent customer service.
**
Our Ideal Candidate Has**- Minimum 2-5 years paid experience working in a business work environment, preferably creative agency
- A strong commitment to, and lived experience with, racial justice, equity, and inclusion work
- Excellent verbal and written communication skills
- Experience in business development (drafting agreements, and client relations)
- Strong business acumen
- The motivation to work well both independently and in teams
- Superlative project management skills, experience in Teamwork a plus
- Exceptional analytical skills and an eye for attention to detail
- Fluent user of Quickbooks Online, Teamwork, Slack, Trello, Google Suite, Office Suite,
**
The Logistics**- Although Mission Minded is a for-profit company, our clients work with limited budgets and often within constrained resources; our compensation reflects that reality. The starting salary range for this position is $51,000-62,000 depending on experience.
- We offer additional non-salary benefits (such as 100% employer paid healthcare, generous vacation policy, professional development funds, etc.) that contribute another 30% above this.
- Applicants must live in the contiguous US and be legally authorized to work here.
- Applicants use their own office technology, including an Apple computer (we’ll provide if necessary), software, and phone.
We can't wait to read your cover letter and resume! Cover letters present a wonderful opportunity for us to get to know you better. Therefore, please be sure to send BOTH your resume and cover letter.
Resumes without cover letters will not be considered. No phone calls, please—we promise to respond via email.
Mission Minded is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please let us know in your cover letter.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)
Oddball believes that the best products are built when engineers understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.
What you'll be doing
Oddball is hiring an experienced Engineering Manager to lead, shape, and grow one of our largest engineering teams. In this role, the Engineering Manager will lead a multidisciplinary team of engineers, designers, product managers, and others to drive and deliver high-quality products to our federal partners. This Engineering Manager will mentor, guide, and mold our team drawing on their experience delivering and creating quality products. This is not a hands on engineering role, this is a high level people and architectural focused position.
**
Required Qualifications and Experience:**- 10+ years experience leading large, multi-disciplinary teams of engineers, designers, and delivery focused members
- 10+ years experience in programming, architecture, systems analysis and project management
- 7+ years experience architecting high-level solutions that are valuable and used across multiple programs/products
- Experience working on projects with big data problems (ETL pipelines, Data Warehouses)
- Strong analytical and problem solving skills, and is able to identify multiple approaches to problem solving and recommend the best solution.
- Experience in an agile/scrum methodology environment
- Strong verbal and written communication skills directed at both technical and non-technical audiences
- Bachelor Degree in Computer Science, Mathematics or equivalent technical degree, or equivalent industry experience
This is a salaried role. Oddball does offer tech and a continuing education stipend.
Must be located in the US.**This role may be required to obtain a low level government clearance.**
Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation.
Deal directly with customers and vendors by telephone, electronically, or face to face
Respond promptly to customer and vendor inquiries
Provide pricing and delivery information
Set up and maintain customer accounts
Process orders, forms and requests using True Commerce and EDI systems
Use NetSuite to process purchase orders, sales orders and other customer account related information
Make, verify, and assign shipping dates for product orders
Organize workflow to meet customer timeframes
Direct request and unresolved issues to appropriate staff
Communicate and coordinate with other corporate departments
Provide back up reception services as needed
Provide support to sales team including zone charts and pricing
Enter information into spreadsheets and other forms of tracking
US ONLY
Requirements
Minimum Requirements:
Customer service skills.
Attention to detail.
Able to work in a team environment.
Dependable and on time.
Self Motivated.
Available to work weekends.
Additional Preferred Qualifications:
Ability to calculate yardage including square and cubic feet.
Knowledge of landscaping products.
Benefits
Education, experience and software:
* High school diploma or equivalent. College degree desirable, but not required
* Must have the desire to help others and solve problems in a fast-paced environment
* Interest or experience in inbound sales desirable
* Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.
* Must provide in-home WIFI that meets Careington's connectivity standards
* This opportunity requires a background check and drug screen.
We’re looking for a Finance Analyst to join the operations team of our startup/growth company. In this role you’ll work with our Operations Function and Executive Leadership Team to inform & deliver our financial plan and to support our internal operations across client billing, team payroll, banking & vendor management. You’ll help identify and execute on opportunities to increase the efficiency and scalability of our company through both technology and process improvements. The ideal candidate will have experience as a Finance inidual contributor working directly with senior leadership to manage the financial operations of a small company.
Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 70 smart and erse architects, engineers, product managers and designers, working together remotely and growing!
**
Key responsibilities will include:**- Align with the Business Operations Manager and C-level on key company financial & operational priorities & goals
- Participate in our annual & quarterly financial planning
- Assemble, consolidate and summarize data into financial reports
- Execute the monthly client invoicing and team payroll processes. Reconcile transactions, identifying and correcting errors
- Plan, control and optimize our expenditure. Identify trends and recommend actions to management
- Liaise with our accounting & banking partners to maintain the smooth running of our business
- Support costing for new work.
- Conduct business cases on past, present and future vendors, initiatives & projects
- Recommend process improvement and policy development initiatives that impact the function
You will report to the COO/Business Operations Manager, in a function that includes Business Operations, Talent Acquisition (Recruitment) and our People Transformation function.
**We’re excited about candidates who are:**- Detail-oriented: comfortable analyzing processes & data, drawing insights and working on recommendations for improvement
- Dedicated operations-focussed iniduals who are happy both with driving regular processes AND enjoy contributing to one-off projects and change programmes
- Strong collaborators and communicators, both in verbal and written communication.
- Team players, who enjoy finding solutions alongside a small management team, supported by a team of world-class product managers and software engineers
- Able to demonstrate a financial background and track record of financial management
- Fast learners who can adapt quickly to new financial systems and approaches
**
This is the right position for you if want:**- To work in a fully-remote, erse, global team of professionals
- To drive a range of finance operations processes in a highly collaborative & supportive management team
- To pursue career growth options within a Company Operations function
**
Benefits**- Competitive salary paid in USD
- Annual Performance & Salary Reviews, with proactive career management
- Funded face-to-face meet ups in Barcelona, as well as South America and Asia
- Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
- Educational expenses support
- Generous Employee Referral Plan
- Team Fitness and Charity Initiatives
- We offer employee or long-term independent contractor agreements, depending on location
**
Cultural benefits**In addition to the above benefits, we foster an inclusive working environment that provides:
- Great company environment - check out Glassdoor
- Personalized onboardings
- Opportunity to contribute to company-level initiatives
- Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
- Regular brown bag learning sessions
- An emphasis on Work-life balance
**
The ‘check the box’ Requirements**- 3 years of experience in a Financial role
- Excellent verbal and written communication skills in English and preferably Spanish
- Excellent spreadsheet skills (GSheet), comfort with databases and task-management tools
- Strong math skills with an ability to spot logical errors
- Experience working within a US or European-based company
- Availability to work full-time (approximately 10am-6pm Central European Time) within a fast-moving Operations function overlapping.
- Live outside of the US. Please, no recruitment agencies
About Popcorn Growth
We are an award winning, Tiktok-first, influencer marketing agency and social media company, here to shake up stuffy, old-school agency practices.
We know that success on TikTok for brands depends on speed and efficiency.
We know that creators do their best work when we let them be the creatives.
We’ve operationalized the whole influencer marketing process so that we can help brands move at the speed of TikTok.
Now, we are looking for passionate industry disruptors who are ready to move as fast as we do.
Sales Executive Job Description
This is a fully-remote position. We just want the best, wherever you are.
In this position, you will be part of a dynamic and fast-paced team that values impact, efficiency and independence. As a fully remote company, all of our team members are fully responsible for their roles and sphere of influence.
Our clients are respected brands. You must be comfortable engaging senior stakeholders (VP of Marketing, CMOs) at high-value clients, providing expert insights on the influencer marketing and social media trends, and clearly establishing our value-add to the brands.
We pride ourselves on being thought leaders in it with our clients for the long run - no “Get 1 million followers in 3 days” or “Make $10,000 in a month”.
We are champions of “work smart_, and_ hard” and are building for scale. If you are someone who would rather take 30-min figuring out how to optimize a process, than spend 10 minutes doing it manually every day, you are a great fit for our team.
Sales Executive Requirements
- Minimum college education
- Either Marketing, Sales or Customer Success background
- Minimum 2 to 7 years of work experience
- Ability to work under pressure and deal independently with senior stakeholders in brands
- Prior experience as accounts management in a digital marketing or brand agency is a bonus
Your Goals
You will start by receiving some leads from Popcorn Growth, and converting these clients with an entry level service (billing ~$50,000 over 6 months) that allows our clients to understand our unique proposition. Once you have built a network of clients, you are expected to source your own leads.
For reference, because of our strong value proposition, our standard campaigns take about [1 to 5 calls] to convert, and have a sales lead time of about 3 to 4 months.
Hence, your goal is to achieve $800k of sales revenue in the first year.
Will you succeed in this role?
People who excel in our environment are people who are fast, independent learners who can pick up concepts quickly.
Our training consists of:
- 2-day Product and Value proposition training
- Shadowing the Head of Sales on sales calls
- Video recordings of sales calls and coaching
- If you are confident that you can pick up quickly given a loosely structured but highly impactful training process, you are our person.
Keys to success:
- You are extremely self-driven and loves challenges
- You are disciplined, consistent, and do not take no for an answer.
- You listen more than talk during client calls
- You understand how to lead with thought leadership and offer value to prospects, (instead of hard-selling). People who are hard-sellers will not fit well with us.
- You can think about your client/prospect accounts strategically, and can identify opportunities.
- You are organized and you are on top of your pipeline and numbers.
**
Our Values**- We think before we understand, and then we implement.
- We prioritize high-impact actions.
- We apply judgment on:
- When to get involved and when to get out of the way.
- When to be an independent problem solver and when to ask for help.
- Good and fast is better than slow and perfect.
- Stuff gets done, stuff gets done well.
- There are days we are motivated, there are days we are not motivated. Every day, we are disciplined.
- We trust each other because of transparency.
- We reward performance, not hours worked, not tenure.
**
We are:**● NOT Looking to be perfect/excel at every task. We are a rapidly growing startup that values practicality. We look for team members who find the happy medium between getting all the information and getting the job done
● NOT going to micromanage. You are encouraged to ask: if this goes wrong, will it significantly affect the company/process/client? If not, make a decision and move on.
● NOT shy from being brutally honest with your teammates.
**
Compensation**- $100,000 to $200,000 total on-target earnings (estimated 50% base 50% commission)
- Signing bonus
- Company performance bonus
- Regular Spiffs
- Potential ESOP opportunities
If you are interested, submit your application through this LINK**.
**We are Blaze, the fastest growing casino in LATAM
Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but, also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just a two years, we have created a new category in iGaming by combining social and real-money gaming! We currently have 2,000+ games and 2,000,000+ registered players. Naturally, we can't do all of this as well as all the exciting things we have lined up for the years to follow without the living legends that make our business the success it is today.
A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.
You Will:
- Be responsible for answering incoming requests from our customers through live chat and email.
- Respond to chat requests via live chat and email
- Engage in conversation and delight customers
- Go above and beyond to ensure all customer needs are met
- Collaborate with team members regarding payments and other issues
Requirements
You Are:
- Native Portuguese speaker
- Fluent English speaker
- Must be 21+ years old
- Perfect grammar and fast typer
- Please include your CV with your application
- Able to learn, adapt and retain new information quickly
- Willingness to improve
- Able to multitask
- Capable of acting professionally and handling all customer queries while expressing empathy as you correct their issues
Other details:
- Shifts are 40 to 44 hours per week (fixed hours) 5 days a week
- Some during the morning others during the afternoon, but all shifts have at least one day during the weekend
- Long-term job position (most people we hire work for us for 1 year or more)
A humble and open mindset is essential to reach higher aims. Join us!
**Please include an English CV/Resume**
About Us
Overleaf is a scaleup and social enterprise that builds modern collaborative authoring tools for scientists — like Google Docs for Science. We make an online, real-time collaborative editor for papers, theses and other documents written in the LaTeX markup language.
We have over 11 million registered users from around the world, over 400,000 people use our platform each day and we host over 100 million user-created projects. Our company is growing and we are looking for a Product Manager to lead our discovery and development initiatives related to our product expansion, and beyond.
We've been recognised as one of the UK's top 100 fastest growing businesses and included in the FEBE Growth 100 list. We were Best SaaS for Nonprofits or Education in the 2020 SaaS Awards Program, and a finalist in the Digital Leaders Impact Awards 2022. We're part of the Digital Science family of science, health and ed-tech companies.
The Product Team
We are an interdisciplinary team made of product managers, UX designers and data analysts. We are a growing team of 12, with most people joining in 2021. The team is small enough that everyone has a few hats to wear, but large enough that we have experts who can guide the rest of the team in their area, such as User Research, User Experience or Analytics. Some of us come from a teaching background, or marketing, engineering, QA and more disciplines, which gives the team its unique flavour.
Our team's mission is to explore the future of Overleaf through data, design and research.
Your New Role
We are looking to hire a Product Manager to lead our discovery and development initiatives related to our product expansion, and beyond (integrations, API, etc). You will take ownership of researching, understanding and delivering value to our users, enhancing their workflows for both our hosted SaaS and on-premises solutions. As part of a Product Trio (Product, UX, Engineering - plus others), you will map opportunities using product discovery methods and shape your own roadmap and KPIs. You will lead on projects related to your area of expertise from start to finish. This will usually involve:
Understanding user needs:
- Carry out primary research to understand users and their pain points, identifying opportunities to address them.
- Nurture and grow our rich database of user insights, mining data as needed and present it to stakeholders in various contexts.
- Based on research insights, formulate hypotheses to be tested with a variety of qualitative and quantitative methods.
Shaping and developing solutions:
- Shape a vision, define the problem and align the team with clear goals, objectives and user stories.
- Map and test assumptions with a variety of qualitative and quantitative methods.
- Distil existing user research data to support the team in making the right decisions.
- Work closely with UX designers, data analysts and engineers throughout the release process, from shaping to building, testing and releasing.
- Clearly define measures of success for A/B testing, balancing the need for accuracy with shipping value to users quickly.
- Recognise and celebrate success regularly when things go well, while fostering a growth mindset when things don't go so well.
- Lead and facilitate planning sessions with your team to prioritise work, often applying decision-making frameworks (e.g. RICE).
- Keep other stakeholders informed as progress is made, through regular demos, Show & Tells and presentations.
Understanding the Business:
- Develop and manage a solid product roadmap for your core area.
- Map opportunities and manage input from your stakeholders to enhance our offering on an ongoing basis.
- Clearly communicate our roadmap and product changes in advance of their launch and help them manage communications to customers.
- Take part in customer onboarding sessions, webinars and/or sales negotiations and use these opportunities to conduct user research.
Work closely with other departments to:
- Help them access and understand product information (e.g. releases for our On-Premises product, key features, product roadmap).
- Explain technical dependencies and how they may affect our roadmap.
- Help them access product data/metrics that can provide useful insights for their departments.
- Bring the user perspective in meetings and engage stakeholders with our continuous user research efforts and insights.
Strategy and planning:
- You will input and contribute to the main product roadmap and take part in planning meetings on an ongoing basis.
- You will develop a set of strategic goals and KPIs for your core area on an annual basis, updating stakeholders on progress throughout the year.
As part of the Product team at Overleaf, you will be helping to make Overleaf the go-to place for scientific writing.
How We Hire
The stages in our hiring process are typically:
- We will aim to update you on the status of your application within 10 working days from when we receive it.
- We'll schedule a 30-minute call for a discussion with 2 members of the team to discuss the role and your experience, to see if they look like a good fit.
- We'll schedule a more in-depth interview with a product trio (PM, UX, Dev), which is typically 90 minutes, in which we also discuss a technical task sent in advance.
- The last stage will be to meet with our CTO & Co-Founder plus another Product Manager so you get to know the team better.
- We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will keep you informed throughout the process.
If you have a deadline, please let us know in your application, and we will try to be accommodating.
Requirements
To do this job well you'll need to:
- Have a user-centred mindset. You are eager to learn about pain points, needs and desires of users, identifying the best opportunities to develop a product that delights them.
- **Be experienced in Product Management as a discipline.**You can switch from engaging with stakeholders to resolving technical trade-offs with the Engineering team, always bringing the focus back on our long-term vision and delivering value to our users.
- Be technical. You are familiar with LaTeX or willing to learn about LaTeX and its use within academia and industry. You also understand the difference between a SaaS product and its on-premises counterpart, including their underpinning technologies, e.g. Docker.
- Be commercially minded. You have commercial experience within a B2C SaaS product and/or Enterprise. For example, you are able to read user research insights through a commercial lens, with a view to grow the business while shipping value to users.
- Be based in the UK, Europe (EU member state), Canada, or US
- Usually be available in our core hours, 2pm-5pm UK time
Benefits
- Remote and flexible working.
- Salary up to £50-75k per year, depending on experience.
- You would join a small, dedicated and growing team.
- We organize company and team meetups several times a year for valuable face-to-face time.
- We'll provide a new Mac, PC or Linux laptop, along with a stipend for other equipment.
- We provide a training budget and allocate time for training; many of us choose to attend relevant industry conferences or buy training materials.
- We run regular remote hackathons to keep learning and experimenting.
- We run a weekly internal seminar series with short talks from staff about their work or personal projects, new technologies and techniques.
- Additional benefits package varies by country. Please ask us.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Underrepresented groups often do not apply and we encourage them even if they do not meet all the requirements.
**Are you “the one”?
**We’re looking for a passionate copywriter who will be happy to tell the story of Better Proposals to the world, build relationships with our potential customers and support our existing customers with quality educational content.
A day in the life
- Producing long-form content for the Better Proposals blog
- Creating content that attracts and engages readers to stay on our website, and eventually convert into customers
- Capturing the tone and voice of the Better Proposals blog and confidently writing on a variety of topics related to sales, marketing, lead generation and business proposals
- Optimizing all of your content according to on-page SEO best practices
- Writing guest blogs according to guidelines from various platforms
- Writing short responses to HARO queries (don’t worry if you don’t know what HARO is, we’ll teach you!)
Benefits
- Salary dependant on experience and what you can bring to the role. We use Glassdoor as a guide for your location and pay above average.
- Remote work in a global company, with a friendly and hardworking team
- Opportunity to grow within the company, head up departments and earn promotions and pay rises
- No work on your birthday
- 3 weeks paid holiday + 1 week for every year (capped at 6 weeks)
- Choose 8 national holidays that make sense to your country.
- Sizeable annual bonus based on personal and company performance
Requirements
- At least 2 years of experience being a copywriter, agency or client-side. This means you have a range of experience in different forms of copywriting, from writing short, catchy CTAs to long, extensive blog posts.
- Highly skilled in giving and receiving constructive feedback, happy to help your teammates.
- You’re a self-starter, with the ability to work on multiple projects at once and meet tight deadlines.
- Excellent knowledge of English language (ideally native English speaker).
- Solid understanding of SEO concepts and exceptional ability to understand and adjust to all nuances of writing for various channels and audiences.
- You have experience writing for B2B audience. Preferably, you’re into SaaS world and understand how it works.
- You enjoy copywriting and follow the latest trends and techniques. You also understand our brand voice and can see yourself communicating the same way.
Next steps
Assuming everything goes well, here’s how our hiring process goes:- You apply
- We have an initial interview
- We will have a 2nd interview
- In special cases we might have a quick 3rd call to clarify a few things, but mostly not.
- We offer you the job
- You’re expected to accept it within 1 business day.
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
**Location: Europe/LATAM
**Salary: up to 9000 PLN/2000 EURO/2100 USD (total employer cost)
Form of employment: Contract of employment or B2B contract (self-employed).
**We are a fast-growing tech company created by skilled and experienced international talents. Our flagship product is a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help small businesses worldwide serve their clients efficiently. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!
****Working at Tidio means having an impact on thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too.
A few facts about us:
**- Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #11 on G2’s Highest Satisfaction Products for 2022.
- Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population.
- Currently, we hire over 170 fantastic people.
- In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more).
**As a Customer Support Specialist, you will:
**- work between Monday and Friday, on two shifts: 8.00 am - 4.00 pm; 4.00 pm-12.00 am CET/8.00 am - 4.00 pm and 4.00 pm - 12.00 am MST;
- support customers via chat and email with a strong emphasis on understanding their needs;
- effectively translate customer needs/issues into solutions - you are able to e deep into customers' requests to drive improvements;
- answer Tidio customers' requests and help them solve problems (e.g. product questions, production issues, and configuration requests), including those more technical - being a tech-savvy person is a plus;
- receive and transfer feedback about issues, requests, and ideas for improvements to our Product Team;
- ensure the customers’ satisfaction with our support;
- report and analyze users’ problems in the categorization tool;
- educate the users and help them grow within the Customer Success framework;
- encourage satisfied users to recommend the service to others.
**You are the perfect fit if you have:
**- 1+ years of overall experience in similar customer service roles;
- ability to speak English fluently (C1 level at least);
- proactive attitude in finding solutions and improvements to make work more effective;
- an orientation attitude - our main goal is to help our customers and make them satisfied;
- great communications skills and drive for solving problems - we don’t use scripts, so you have the freedom to lead a conversation on your own.
Bonus points will be given for:
- Tech or/and e-commerce interests, especially basics of coding, editing CSS and designing websites.
**We would like to offer you:
**- Possibility to work 100% remotely.
- An opportunity to develop a team together with the small, ambitious team and followed by an impact on shaping the future of this area in the company**.**
- A collaboration with iniduals keen to share knowledge and not afraid of testing new solutions.
- Great development opportunities - a chance to specialize in particular areas or become a leader in the future. As well as, company-supported courses or conferences.
- Flexible working time - you are the one who arranges online meetings with customers and manages your time independently in the most effective way.
- 26 days off guaranteed in a year.
- Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.
- Sport & wellness benefits – no extra charge*.
- Premium medical care – no extra charge**.
- Mental well-being program – inidual therapy sessions and resources for employees.
- Free access to one of the most popular e-book/audiobook services.
- Regular integration events (company-wide meetings, team events).
- Discounts on Apple products.
Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here)
*_Multisport/MyBenefit Cafeteria in Poland or a financial equivalent in your country
_** _Medicover in Poland or a financial equivalent in your country
_**What happens when you send your resume?
**- We will read your CV; if it meets our expectations related to the position, someone from our HR team will contact you via e-mail with the invitation to the English test in order to verify your language skills.
- A short interview with a recruiter - if your CV meets our expectations, someone from our HR team will contact you via e-mail with an invitation to the zoom call;
- A trial meeting - you will have a chance to work with our tools and customers.
- Offer and fireworks!
Don't hesitate and apply right away!
**The time between the stages is max. 7 days, but we're doing our best to act as fast as we can.
**_Diversity Statement_
_One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence.
_WalletConnect is the web3 communications protocol. We began with a single API, and are now building a suite of web3 SDK’s including Web3Modal, Web3Wallet, Web3Inbox, and more. We recently raised our $11M Series A from USV, 1kx, Coinbase and other leading investors, and are looking to grow.
To learn more about our plans to create a multi-API messaging network for web3, take a look at our presentation at EthCC.
**The Role
**We’re looking for a talented product manager to join our Cloud team and help onboard the next batch of web3 wallets and dapps to the WalletConnect protocol. This role is a hybrid product manager and customer success role where both technical and support skills are needed. You'll be working internally with our product, business and engineering teams and externally with wallets and dapps to ensure a seamless experience.
**Responsibilities:
**- Responsible for ecosystem usage and adoption of the WalletConnect Cloud (cloud.walletconnect.com)
- Coordinate with our partners including Metamask, Uniswap, Rainbow, Trust Wallet, and OpenSea to ensure their Cloud experience is seamless
- Manage and moderate the WalletConnect Explorer registries and submissions
- Manage inbound integration requests across Github, Discord, Slack, and Telegram, then prioritize opportunities across a range of partners.
- Triage and respond to Cloud issues reported and prioritize the product backlog, ensuring that the development team always has a clear understanding of what needs to be built
- Ensure the success of existing and new integration partners to incorporate feedback, bug reports, or technical issues, and pass this on to product and engineering teams, improving the product iteration/improvement cycle.
- Build out the processes to ensure that integration partners have consistently excellent customer experience.
- Own the product requirements for cloud.walletconnect.com and explorer.walletconnect.com
**Must have:
**- At least 2 years of experience at a tech company, having managed products, or as a software engineer, or worked in customer support or other tech-focused roles
- Passion for web3
- Hands-on experience using wallets and dapps. This position requires downloading and testing apps for quality and compatibility testing.
- Excellent problem-solving and analytical skills to identify opportunities or understand and address potential technical and business issues
- Experience managing client relationships
- Excellent written, editing, speaking, and research skills
**Nice to have:
**- Experience in product, or customer support roles
- A proven ability to thrive in rapidly evolving high growth-startups
- An understanding of product analytics and how to use it to drive decision making
- QA experience
- Crypto / Blockchain experience
- Comfortable working remotely
**What WalletConnect offers:
**- Fully remote position
- Remote work allowance
- Company equity
- Token offering
- Salary $60-80k USD
About Us
Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
We are growing our Success Team of 7 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers.
About You
You have at least one year of experience with B2B SaaS in a customer success role. Preference given to candidates with either 1) frontline sales experience of minimum one year that you can rely on to act as a trusted sales advisor for our customers or 2) experience working for a CRM platform or a sales enablement tool.
You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment.
You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be available to work normal U.S. business hours and be proficient in English. You should have experience working in a startup environment and as a remote worker.
About the Role
The newest member of the Customer Success Team has several responsibilities: on-board new customers to help them set up for success, work with existing customers to increase the value they get from our service, and identify those customers who are rapidly growing and who may need extra love.
This person will also be responsible for helping to improve processes and customer content related to customer on-boarding, growth and overall success with Close. The team members you'll be working most directly with are Meghann O’Brien, Forrest Dwyer, Tina Duong, Laura Turnbull,Lauren Weisenthal, Fiona Hollingsworth and Liz Stephany.
**
Key Responsibilities**- Virtually train and onboard new and existing customers
- Identify growth customers and give them extra TLC in order to build strong relationships
- Communicate effectively with all Close customers, including co-founders, executives, and sales teams
- Work closely with Success and Sales teams on seamless customer transitions
- Identify expansion opportunities and upsell customers
- Host in person customer events, some travel required
- Identify customer content needs and create FAQs, white papers, videos, and host webinars, as well as communicate with customers on our online Community
**
Why work with us?**- Culture video 💚
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Annual team retreats ✈️
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe's climate initiative 🌍❤️
- Our story and team 🚀
**
Our Values**- Build a house you want to live in -- Examine long-term thinking and action
- No BS - Practice transparency and honesty, especially when it’s hard
- Invest in each other -- Build successful relationships with your coworkers and customers
- Discipline equals freedom -- Keep your word to yourself and others
- Strive for greatness -- Constantly challenge yourself and others
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.
Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Ticketing Support Agent
Ticketing Support Agents act as the first line of communication between our clients (the venues) and customers (ticket purchasers). Your role will be imperative to the success and direction of our clients and their customers. Your goal will be to provide prompt, thorough support with one-call resolutions when possible. You will be an asset for ensuring our customers have the tools they need to use our system successfully.
This role will report directly to the Software Support Manager
Responsibilities:
● Serve as the new venue orientation specialist and deliver web-based trainings on the Seat Engine software.
● Field incoming support inquiries from both clients and customers by phone & email through our online support desk. You need to be comfortable communicating with venue management and ownership about the status of requests.
● Understand and identify client or customer’s needs and take the appropriate action to successfully resolve their question or issue in a timely manner.
● Document clear, accurate notes into support tickets and escalate to the proper department.
● Keep track of all pending issues and keep customers/clients updated throughout the resolution process.
● Become familiar with our help desk solutions database and utilize this tool as a first resource when applicable.
● Update existing help desk solution articles database and add new articles into the database when software updates or changes roll out.
Skills/Qualifications:
● Highly organized & motivated self-starter.
● You conduct yourself in a professional manner, yet have a personality.
● Are able to work well both inidually and on a team (remotely).
● Experience with leading employee or client onboarding trainings.
● Problem-solving skills: Diagnose software issues and troubleshoot accordingly, or determine next steps for escalating issues to the development team.
● Time management: Excellent time management skills and can prioritize customer/client calls and tickets to quickly address all support issues.
● Communication skills: Excellent listening, verbal, and written communication skills to understand customer/client issues, communicate details to the Software Support Manager and clearly relay solutions to the appropriate person.
● Be comfortable asking questions to get the information you need from clients or customers.
● Must have a minimum of 7 years of experience in a customer or client service role. Experience working for a software development company is a plus.
● Proficiency with Microsoft Office Suite, Google Suite and help desk software is needed.
● Need a quiet work environment, isolated from all household distractions. This is a role in which the volume of work is not predictable so you need to be available for any incoming calls or emails during your scheduled hours.
● Must have high-speed Wi-Fi internet access to wirelessly connect to the phone during scheduled hours.
This role will be 12pm - 8pm EST Tuesday - Saturday.
This is an ideal leadership role for a talented design leader with a passion for creative problem-solving and a desire to lead fast-paced and dynamic design engagements. AgencyAnalytics is looking for an organized and detail-oriented inidual to lead their design team of in-house UI/UX designers, graphic designers, and freelance designers across product and marketing departments. You will be in charge of the entire design team!
This design innovator will be focused on delivering high-quality design solutions that are both data-driven and user-centric. The ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary SaaS teams to further user experience best practices at every opportunity.
- Leads design teams to produce meticulous, beautiful experiences that take into account business and user objectives, brand guidelines, and channel specifications or requirements (SaaS applications, websites, mobile applications, email, video etc.)
- Owns the design system and can hold engineers accountable to its implementation
- Prototype complex interactions with high standards of usability in mind
- Provides creative leadership on issues relevant to technical graphic design. Works with product managers and others as necessary to gain a further understanding of technical issues.
- Contribute to the establishment of experience design standards, deliverables, and methodologies within the organization
- Hire and mentor junior staff to create branded deliverables, improve design skills, and unlock professional growth
- Serves as a resident expert on digital tools and is skilled in developing digital design concepts. Is well-versed with web technology, usability, and core development tools; understands web design constraints, including a strong understanding of designing analytics dashboards
- Own brand standards and adherence to those standards
- Drive the visual identity and visual communication strategy
**Job requirements
**- Minimum 7 years of erse product, marketing, and project management experience
- Minimum 5 years in a busy agency or production environment in fields such as analytics, marketing, SaaS, or with demonstrable related experience
- Minimum 5 years of experience leading multiple projects while sharing work with other product designers and collaborating with cross-functional leadership
- Product and design decisions that are driven by a deep concern for the customer and a passion for human-centered design
- Capable of capturing insights from user interviews, interaction, and observation
- A strong portfolio linking design decisions to successful outcomes in a product
- Experience guiding UX and other design teams through the creation and application of UX strategies
- Deep knowledge of translating concepts into wireframes, mockups, and prototypes
- Ability to turn user research into representative personas, user stories, user journeys, storyboards, and other design-thinking representations
- In-depth knowledge/proficiency with Figma
- Impeccable understanding of typography, layout, color, and all other elements of design
- Experience designing around data sets and reusable components/patterns
- Understanding of mobile, responsive design, accessibility, and Agile methodologies
- B.S./B.A./B.F.A. in graphic design, digital design, visual communication, or other design-related fields or relevant experience
Job Benefits
- Profit-sharing, distributed quarterly
- Frequent promotions
- 4 weeks vacation and paid sick days
- Happy Hour once a month
- Extended health benefits
- Continued education allowance
- Annual fitness allowance
- Work from anywhere in the world
- Join a profitable, product-focused, & customer-oriented company
Do you speak in emojis and memes and have lighting-fast thumbs and fingers? Are insatiably curious and are always researching on YouTube or asking friends a million questions? Stop here. It looks like we have the job for you.
We at Photobooth Supply Co are searching for a charismatic Inside Sales Photo Booth Strategist to join our team. You will be responsible for answering inbound sales chats and the occasional tech support request. Your mission will be to help aspiring entrepreneurs achieve their goals by creating creative, profitable, and personal business plans. That's why we internally call this position a "Photobooth Strategist!" To do that, you must have an excellent sense of entrepreneurship, curiosity, good work ethic, and adaptability.
**Weekly schedule- Monday-Friday 8:30am-5:30pm PST **
Acts
- Respond to inbound calls, requested calls, pipeline calls, live chat, and e-mails from prospective customers
- Schedule and lead live product demos with prospective customers
- Track customers with our CRM
- Travel to trade shows
Goals
- Increase lead to customer close ratio
- Decrease sales cycle length
- Hit daily, weekly, and monthly metrics and goals
Requirements
- Inbound Sales
- Outbound Sales
- Account Management
- Hubspot / Sales CRM
- iOS
- macOS
- Windows
- Photography
- Entrepreneurship
Benefits
🏥 Health Benefits
👴 401K
📚 Education Stipend
💻 Remote Work
💰 Bonus Plan
🏝️ Annual Retreat
✈️ Generous PTO and Holiday Schedule
💼 Quarterly Financial Meetings
📊 Open Book Management
💪 Intimate Team
🧑💻 Work from Home Stipend
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
Hi! We’re Strategy11, a WordPress SaaS company with products running on over 400,000 websites. Our team is growing and we’re looking for a talented content writer to help us spread the word! If you’ve ever wanted to write content in the software industry, check us out!
You’ll be writing blogs, landing page copy, social media, and emails designed to grow our organic traffic and convert website visitors into subscribers and customers. You’ll be teaching people how to create websites with our tools, ranging from food blogs to business directories. If you love variety, this could be your calling!
You’ll love this role if:
- You love to research and understand technical concepts, then explain them in simple terms to people who aren’t always tech-savvy.
- You’re a self-starter who takes the initiative to solve problems and learn new skills.
- You feel comfortable working with minimal direction.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re passionate about leaving your mark on the web for all to see.
- You enjoy helping others on your team succeed.
Here’s what you’ll be doing:
- Writing blog posts that are engaging, actionable, error-free, and follow our style guide.
- Creating your own screenshots for each blog post.
- Conducting keyword research to identify target keywords and using those keywords to plan, structure, and optimize your content.
- Planning blog calendars in Asana and keeping ahead of schedule with minimal oversight.
- Monitoring SEO rankings and optimizing existing content to boost traffic and conversions.
- Working closely with developers and support team members to write new feature announcements.
- Writing email newsletters and automated campaigns and sending them using Active Campaign.
Here are the skills and experience that will come in handy:
- Advanced WordPress Experience: You’re comfortable with writing and formatting posts and pages, setting up new WordPress sites, installing and configuring themes and plugins, troubleshooting errors, etc.
- Writing and Editing: You can write a well-structured article with impeccable grammar and spelling in a conversational tone. You can edit and proofread your own work to eliminate careless errors instead of relying on an editor to fix them for you.
- Image Editing: You can efficiently take screenshots; resize and crop images; add text, borders, or other elements; compress images; and upload and format them in WordPress so that they are clear, useful, and look good.
- Basic SEO: You understand what SEO is and why it’s important. You know how to research keyword volume and search intent and how to effectively use keywords in your content without keyword stuffing.
- Basic HTML: You can use the text editor in WordPress to add link attributes and do basic formatting of lists, subheadings, etc. with HTML.
- Time Management: You’re able to juggle multiple tasks and projects and prioritize your work effectively to meet all deadlines.
- Previous freelance or remote work experience is a plus.
Bonus points if you also have:
- Examples of high-ranking SEO content you've written.
- Deep knowledge of WordPress audience and platform.
- Copywriting and/or email marketing experience with proven results.
- Graphic design experience creating featured images, infographics, etc.
What we offer:
Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.
- Competitive Salary.
- Work from your home. We’re spread out all over the world – United States, Africa, Ireland, Philippines, and more.
- Unlimited PTO after 60 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Ability to work with some of the best people in the business through frequent interactions.
- And in case you were wondering: no politics, no b.s., and no jerks.
Time zones: EST (UTC -5), GMT (UTC +0), CET (UTC +1)
Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. At Kinsta, we offer a remote-first and flexible environment. We're a highly-driven team that loves making an impact, and we trust in each other so much that we don't need to be tied by spaces or borders to build a brighter future together.
We are looking for someone with creativity to join the Marketing department as an Email Marketing Specialist. You will report directly to the Demand Generation Lead and you will bring qualified leads to the company to support our sales goals and expand our lead generation efforts as Kinsta grows. This is an exciting opportunity with great autonomy to express your creativity with a fantastic potential for growth.
**
What You Will Do:**- You will improve Kinsta's email customer acquisition and retention strategy.
- Build creative, messaging, and content for campaigns using email and automated marketing triggers.
- Analyze current email marketing trends and find ways to increase CTA and open rate.
- Maintain the health of customer lists and troubleshoot deliverability issues.
- Implement dynamic testing for email subject lines, content, and behaviour triggers in Kinsta's CRM.
- Analyze data to measure and increase our email campaigns, to improve open rates, deliverability, click rates, and conversion rates.
**
What You Bring To The Table:**- 3+ years of marketing experience including email marketing, deliverability, testing, and automation.
- Knowledge of creative processes and social media marketing.
- Excellent verbal and written skills.
- English copywriting skills.
- Experience with HubSpot email creation, automation, and list management.
**
Our Benefits:**- Flexible and remote-first environment.
- Annual remote expense budget.
- Flexible PTO.
- Paid parental leave.
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.
- Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.
Assistant General Manager at Established Titles
About Established Titles:
Established Titles is a successful DTC e-commerce brand.
A fun gift, meant for a good laugh and not to be taken too seriously.
Established Titles owns 250+ acres of land in Scotland, we have pledged to protect it and keep it as is forever, and plant a tree with every order we get through one of our tree-planting partners (https://trees.org/sponsor/established-titles/).
The project is based on a historic Scottish land ownership custom, where landowners have
been long referred to as "Lairds", the Scottish term for "Lord", with the female equivalent being"Lady".Established Titles has to date planted over 2 million trees through our non-profit partners, and put smiles on countless faces. We are proud of the extremely high Customer satisfaction we have achieved (4.4/5.0 across 4,922 Customer revies on Trustpilot). The product makes the perfect gift for someone who already has everything and makes a positive difference for the planet simultaneously.
Job description:
You will be in charge of Established Titles business performance. This includes overseeing all aspects of the brand, marketing performance, paid search, ad creation for FB/IG/Tiktok, influencer management, partnerships, logistics, Customer service, product and more.
You will have full P&L ownership of Established Titles.
You will manage and continue to build a small team of professionals dedicated to serving Customers and doing well while doing good.
Requirements:
You must be a Customer focused fast learner who has a good overall grasp of digital marketing and e-commerce.
You must be excellent with numbers, a good creative problem solver and bring a positive, optimistic, energized self to work.
- Previous experience working with Shopify or other e-commerce tools is a plus.
- Previous experience and understanding of SEO is a plus.
- Previous experience building new ad creatives for FB/IG is a plus.
- Previous experience managing team members is a plus.
- Previous experience working with freelancers and contractors is a plus.You must speak with at least one Customer every work day on the phone. This is to ensure you get continuous input from Customers as you build this brand.
And most of all, you must connect deeply with the product, Customers and mission of Established Titles.
Benefits:
You can work remotely in any timezone, as long as you are able to lead weekly and occasionally daily meetings in GMT (Scotland) morning timezones.
You get compensated attractively from day one, with a huge amount of growth potential and promotion opportunity ahead.
Established Titles is owned by Galton Voysey which is a leading developer and operator of DTC e-commerce brands. The right candidate will thrive and prove themselves running one brand and then go onto lead multiple projects in the future across the broader portfolio of brands.
You get a flexible budget and creative freedom (within reason) to pursue your own ideas and vision for the brand.
You get to hire and develop your own dedicated team.
If interested please email your linkedin URL or resume to [email protected]