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Clarity almost 2 years ago
human resourcesuk
Apply Now

 

Learning & Development Systems Trainer

Location - Flexible on location but will include travel to other offices, predominantly Manchester / East Kilbride

Overview and what we offer

  • Monday - Friday 37.5hrs
  • Refer a friend for £1000 bonus which is unlimited!
  • Extra earning potential with Incentive Scheme
  • Generous holiday entitlement, 23 days + 1 extra to be taken in December + Bank Holidays
  • Staff Awards
  • Hotel and airline discounts
  • Discounts on sporting events and tickets
  • Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
  • Employee Assistance Programme 
  • OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
  • At Clarity we not only listen, we adapt and we deliver

 

Who are we? 

Clarity Business Travel A top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page and includes Brighter EventsElegant ResortsIf Only and Destination Sports Group

With over 60 years’ experience, we are backed by the brightest people, and industry leading technology.

As the business travel experts, we combine state-of-the-art automation with exceptional customer service delivering customer satisfaction scores of over 98%. Our attention to detail and duty of care is unrivalled and allows Clarity to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.

 

Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral. 

We know this has become really important to the people who work with us and you as a candidate, you can read more here on how CLICK HERE to see how we’ll get there.

 

Your new role

To support the Head of Learning & Development in providing an effective L&D function for the Company and support the wider HR Department with L&D activities, compliance, and reporting.

 

Learning & Development

  • To support the Head of Learning & Development in delivering training to new starters and existing employees with a significant focus to in-house systems
  • Working with the HR team to ensure that appropriate training and development programs are in place to maximise the potential of employees within the company.
  • Booking training rooms and arranging resources and equipment, to ensure courses run smoothly at minimum cost to the company.
  • Sending joining instructions, course confirmations and evaluation forms to delegates and managers in a timely manner.
  • Assist the wider HR team with on boarding of new starters including, creation of training material, induction prep and coordinating the buddy scheme across the business.
  • Create and maintain all training material so it is relevant and appropriate using a variety of methods / tools, including Learning Management System, Videos, Support Guides, Presentations.
  • Deliver trainings to all levels of staff members using a variety of methods, including face2face and remote sessions where required.
  • Researching new courses as required.
  • Support the Head of Learning & Development by proactively identifying, developing, and delivering programs for new or existing new products.
  • Escalate delegate performance concerns and highlight to the Head of Learning & Development and relevant manager where new staff do not meet the required level of competence.
  • Analyse and identify any training requirements across the Company and work with managers to address effectively.
  • Evaluate all training activities undertaken and ensure interventions are fit for purpose.
  • Produce and maintain accurate training records and produce statistics and reports as required.
  • Conduct desk / remote observations and provide feedback on working practices.
  • Support managers to create training plans for iniduals, teams and departments.
  • Testing of reservations systems and processes.
  • Support the internal communications strategy for Clarity, producing content and communicating it to the wider.
  • Ad-hoc projects as directed by the Head of Learning & Development
  • Additional duties as requested.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

 

Essential

  • Excellent knowledge of Galileo / Sabre and in-house operational systems.
  • Excellent planning and organising skills.
  • Excellent communication skills at all levels.
  • The ability to deliver effective training.
  • Proficient with IT packages.
  • Eager to learn and develop effective coaching skills.
  • Ability to provide the appropriate level of answers, explanations and guidance to delegates and internal customers.
  • To respond to changing business needs and reprioritise own time accordingly.
  • Ensuring teamwork is maintained.
  • Contribute to self and career development.
  • Requirement for travel to other offices