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CapIntel Inc. over 2 years ago
canadacanadahuman resourceshuman resources
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Since we launched in 2019, CapIntel has been on a mission to elevate finance to build wealth for all; this means helping advisors better support their clients, so they feel at ease knowing their future is secure. We’ve mastered the client experience around investments and are working with some of the largest wealth brands in North America to modernize their sales processes with innovative Wealth Tech. CapIntel’s sales enablement platform helps enterprises bridge crucial efficiency and communication gaps by enhancing how advisors and wholesalers analyze, present, and sell investments to retail investors. CapIntel is expanding rapidly, having achieved over 750% in growth in 2021, and we’re continuing to build our team to support our transformative impact on the wealth industry.

CapIntel is looking for a Head of Talent & Employee Experience to lead the people operations/human resources function. Reporting to the CEO and Founder, the successful new teammate will lead the T&E team and provide strategic ownership and direction for the human resources function while enjoying getting their hands dirty with the day to day tactical aspects of the role.

What you’ll do:

  • Lead an exceptional T&E team consisting of one Senior Business Partner, one Senior Talent Acquisition Manager and one Talent Acquisition Specialist and indirect leadership to our Business Administration Manager
  • Partner with the Finance team to review payroll and compensation data
  • Act as an advocate for CapIntel’s teammates and our business objectives
  • Bring the “people” perspective to executive business decisions
  • Present the metrics and reporting of the T&E function OKRs to board members
  • Establish and implement programs and policies that support the company's mission and strategic vision. The foundation has been built, and you will take the foundation to the next level in this year of growth.
  • Maintain a thoughtful and sustainable hiring plan that offers equitable pay and reasonable growth for the longevity of the company
  • Build, re-build and/or maintain T&E programs including, but not limited to: talent acquisition, operations, professional development, ersity and inclusion, benefit and leaves, performance management, business and non-business employee connections, and compensation
  • Ensure employment compliance in all areas of human resources, specifically in Canada and in the US through the use of an employer of record
  • Provide creative and insightful solutions as a strategic business advisor to the executive/senior management team regarding key organizational and management challenges
  • Ensure the development of the leadership bench strength capable of addressing the challenges of a highly dynamic organization
  • Anticipate people and organizational needs to deliver value added services

Who you are and what you bring:

  • Knowledge of human resources best practices gained through experience, education or a CHRP designation
  • 10+ years experience in human resources. You have experience in large organizations and smaller companies with a preference for some experience in a SaaS start up/scale up and 5+ years of direct leadership. Ideally, you have built the T&E function or been part of the build of the function for a start up / scale up environment located in Canada and exposure to US/international hiring practices. Your experience should be generalist in nature and inclusive of program development.
  • Knowledge of employment standards, human rights, health and safety and other employment related legislation in BC, Alberta, Manitoba, Ontario, Quebec, Nova Scotia and other provinces as employees may be hired into
  • Experience with a dispersed workforce across Canada with a remote first, hub model environment
  • Passion of using innovative tools and concepts that drive a modern approach to an engaged workforce
  • Empathetic and engaging, who listens well, is responsive, solutions focused, and results oriented
  • Demonstrated success at cultivating strong relationships and creating partnerships at all levels within the organization to achieve results
  • Strong analytical and problem-solving skills
  • Passion for connecting with teammates, having fun, leading by example, and cultivating a people first environment that is built on trust

Our compensation portfolio

  • Salary We’re proud to offer a fair, competitive, and equitable process to determining your salary that is based on your skills, knowledge, experience and internal equity.  You can rest assured that we will present you our best salary offer so you don’t have to worry about playing the negotiation game.
  • Benefits Our comprehensive benefit package is available from your first day and if something doesn’t quite meet your needs, we also offer a generous healthcare spending allowance.
  • Time away from work We love working at CapIntel, but we also love our lives outside of work.  We offer competitive vacation days, lifecare days, and company holidays and build in some flexibility too!
  • Professional growth: We thrive on building our career journeys by learning, mentoring and experiencing through our jobs, our colleagues and our leadership team.  Not only do we encourage it, but we also enforce a culture that ensures we thrive, grow and evolve.  
  • Belonging We respect, appreciate and celebrate our iniduality.  And we know that our erse perspectives further each other and our business along the path towards greatness.  We find ways to socialize, build a sense of community (even if it is across the country!) and challenge each other to share creativity in our “safe-to-fail” environment.  We’re committed to making sure you know you’re appreciated for exactly who you are.

Where we work

  • Remote first.  We trust our teammates to find the work location that allows them to do their best work – remotely or in person.  We’re a Canadian based, remote-first environment, with in-office collaboration zones in Gatineau, QC and Halifax, NS and hubs of virtual employees in Southwestern Ontario.  We do find value in our teammates being able to connect, collaborate, learn from and mentor one another in person.

Our current T&E team is located in the Toronto / Waterloo tech corridor and our ideal candidate will be located somewhere close for in person team connections through the use of shared office space bookings.

  • Eastern time zone We operate in the Eastern Time Zone and trust you to manage your work responsibilities in the time that supports your teammates, feeds your ingenuity, and creates a sustainable and healthy balance with your personal life.
  • Equipment set up We’ll set you up with your choice of PC or Mac, and provide you with a $750 equipment spending account to purchase the additional equipment you need to set up your virtual space and do your best work.

How we work

These principles guide our decisions towards our common goal of success.

  • Accountability
  • Teamwork
  • Simple
  • Prioritize & Execute
  • Autonomy

Equity, ersity and accessibility

CapIntel believes that all dimensions of ersity are a strength, and that we have a role to play in actively reducing and eliminating systemic barriers to employment equity. We believe in equal employment opportunities regardless of race, ethnicity, language, genetic information, creed, religion, sex, sexual orientation, gender identity, family and marital status, neuroergence, national origin, and age. We cultivate an inclusive workplace where people excel based on personal merit, qualification, experience, ability, and job performance.

If you require an accommodation that will reduce a barrier to your application, please send an email to [email protected] and our Talent & Employee Experience teammates will work with you on options to ensure you are set up for success.