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Memora Health over 2 years ago
full-timeremote - u.s. based
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Memora Health has worked with over 50 healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our commercial team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Solution Consultant. 

In this role, you will be tasked with helping to grow Memora’s presence across all types of Healthcare organizations. You will play a key role in determining the overall strategic, operational and technical scope of new business opportunities with customers and prospects.  

Part business analyst, part technologist, part sales person, the Solution Consultant will work closely with sales and implementation teams to understand strategic business issues and then craft and communicate solution strategies. You’ll be looked at not just as a product expert, but a thought leader that helps drive the future of the Memora platform. You’ll constantly be learning and applying a broad range of skills, collaborating with erse internal and external teams – guiding clinicians, tech teams, product managers, and C-level executives on how to best unlock the full value of Memora. You should not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare.

Primary Responsibilities:

* Work closely with Memora’s Sales team to identify strategic business issues and communicate how Memora’s platform helps addresses these for prospective customers 

* Generate excitement around the Memora platform by delivering product demonstrations that are tailored to specific client needs
* Assist in the preparation of scoping documents pertaining to technical needs
* Continually invest in your own career through MBO projects that enable you to grow professional interests that coincide with the growth of our org
* Architect an appropriate technical solution to meet the key customer business requirements based on established best practices, business objectives and customer pain points
* Liaison between sales and the product management team to help shape future development and produce creative, product-based solutions to customer challenges
* Serve as the subject matter expert of Memora’s patient engagement platform across both internal and customer stakeholders
* Have the opportunity to travel both domestically and internationally 

Qualifications (Required):

* Minimum of 3-5 years SaaS experience in a customer facing role

* Technically curious and self-motivated – passionate about learning
* Excellent business and technical presentation skills, communication (oral & written), and relationship building skills, across all levels of management
* Experience contributing to proposals, scoping documents, business cases
* Technical experience in: APIs, secure data transfer
* Demonstrated interest in technology, including comfort with technical concepts and ability to become a subject matter expert with new technology application

Qualifications (Bonus):

* Experience with Healthcare organizations (Health Systems preferred)

* Experience with Electronic Health Records (EHRs) and healthcare data transfe r

What You Get:

* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually

* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
* Work alongside world-class clinical, operational, and technical teams to build and scale Memora
* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
* Improve the way care is delivered for hundreds of thousands of patients
* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
* Ownership over your success and the ability to significantly impact the growth of our company
* Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, PTO, Macbook, and a 401(k) plan

About Memora Health:

Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across erse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.

Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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