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Title: Analyst, Customer Support
Location: Distributed, + (US + Canada)
JobDescription:
About Us
There is nothing like the feeling of a good nights sleep. Cozy, wrapped-up-in-a-heavy-blanket sleep. Fire crackling, curtains drawn, DO NOT DISTURB kind of sleep. *Hygge stuff. Thats the kind of sleep were talking about. 85% of people agree sleep is a key to their wellbeing, but more than 50% of people are unsatisfied with their own sleep. Whether its stress, interruption, work, children, people need help getting great rest!
Hatch is on a mission to help everyone in the family get great sleep. Getting high quality sleep improves focus, energy, and performance no matter what you love to do in your life. We make bedside sleep devices and original content to help people wind down, sleep deeply and rise rested and relaxed. Led by Rest, the #1 baby registry item on Amazon, and Restore, our Award-winning adult focused product, we have helped over 3 million sleepers of all ages find space for rest in their lives.
The Opportunity
Analytics plays a critical role in how we understand our customers and achieve our mission to help people get their best sleep. We use data to uncover actionable insight, empower our stakeholders to make better business decisions, and identify opportunities to improve our products and user experience.
As our first contractor analyst supporting Customer Service, you will aggregate and synthesize our CS data, build tools, and help the team optimize internal performance and improve our broader customer experience.
This role reports to the Director of Customer Support, and must be based in the United States or Canada. Hatch is based out of California, so this role would be asked to be available during PST/PDT hours.
What youll do
6 Week Contract:
- Gain an understanding of our current CS team, workflows, tooling, and data streams.
- Revamp dashboards and reports to empower the CS team to automate processes, understand performance, and uncover themes in customer feedback.
- Collaborate with our finance team to create a workforce management and forecasting model.
What youll bring
- 2+ years of quantitative industry experience (Analytics, DS)
- Advanced SQL skills and fluency with analytics and visualization platforms & technologies to manipulate and analyze data.
- Experience with CS metrics and tools (Zendesk) is a plus.
- A natural desire to learn new things, understand the inner workings, and take a deep e into the data that helps us better understand our business and helps us achieve our goals.
- A passion for collaboration and strong cross-functional communication skills to partner effectively with both technical and non-technical teams.
- Self-starting attitude: You drive projects from start to finish with minimal guidance and a focus on improving the customer experience.
Why You Will Love Working at Hatch!
- We are certified as A Great Place to Work! 97% of our employees have reported that Hatch is a great place to work.
- We have an amazing leadership team that truly values its employees and lives our company values each and every day.
- We delight our customers with something everyone needs: a good nights sleep!
- Our team is collaborative, fun, and brilliant!
- You have an opportunity to make a large impact in peoples lives
- We are backed by world class investors including True Ventures and have strong revenue growth.
- We let you take care of what you need by offering a flexible/remote work environment
Designed by experts and loved by parents, our Rest family includes Rest, Rest+, Rest Mini, and Rest (2nd Gen)all-in-one sleep products designed for babies and kids that can be controlled remotely. Hatch Restore is a fully-customizable product geared toward helping adults sleep well. As an all-in-one sleep assistant, Restore helps people personalize their perfect night of slumber. Launched in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss, and featured on Shark Tank in 2016, Hatch is headquartered in Menlo Park, California.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Who are we?
At Biconomy, we’re on a mission to empower developers to achieve seamless Web3 experiences, accelerating the world’s transition to going onchain. As a remote-first team of 35+ dedicated iniduals, we’re thrilled about our unique approach in building robust onboarding and transaction rails for Web3.
Since our founding in 2019, simplicity and accessibility have been paramount in everything we have built. Account Abstraction has been a major focus area for us, and we anticipate it becoming a standard that will drive widespread adoption of Web3 technology. Here are some of our numbers:
- 5 million users onboarded
- 55 million transactions
- $3 billion transaction volume
Join us in building a future where anyone, anywhere can navigate Web3 seamlessly!
What are we looking for?
Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our Infrastructure team. As a Technical Product Manager, you will play a crucial role in driving the development and continued innovation of Biconomy’s overall infrastructure, with a specific focus on bundlers, paymasters, and the evolution of infrastructure empowering developers to provide seamless Web3 experiences.
Ideally, you have built or worked in a team to build Web3 infrastructure and/or scalable Web2 infrastructure, catering to the needs of developers and providing exceptional DevX. You should be obsessed with high reliability, ensuring customers are never let down, and have a passion for revolutionizing Web3 UX. You will work closely with cross-functional teams, including engineering, marketing, growth, and the founders, to define and execute the product strategy. Additionally, you will engage with clients to collect feedback, ensuring that Biconomy continues to deliver innovative solutions and quality developer experiences.
What will you be doing?
- Product Vision and Strategy: Always being on the hunt for what’s next for our infrastructure, and constantly thinking through innovations, strategies and directions we can take on a technical and business level. You will own the vision and strategy for the product. Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for our infrastructure. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation
- Product Development Oversight: Work closely with the infrastructure engineering team to implement novel innovations, features/improvements to existing product, and bug fixes. Work with engineering to address technical and DevX challenges to optimize development processes to foster the smoothest experience for Biconomy’s tech stack. You will be responsible for maintaining a high reliability, stability, and performance standard
- Create a premier developer experience: Collaborate with Developer Relations and engineering teams to streamline the integration process of our infrastructure for new projects, and to assist on the Biconomy documentation to help it become the ultimate guide for constructing Account Abstraction-powered solutions. Assist in driving the development of any developer tooling, open source or otherwise, that will help contribute to a better DevX
- Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure releases’ success and identify improvement areas.
- Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure the timely delivery of high-quality products
- Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction, ERC 4337 and related standards. Understanding the market and its developments is a hard requirement of the role
- Cross-functional Collaboration: Act as a liaison between the technical teams, sales, marketing, and other business units
- Co-building with the community: Actively being a part of the wider Account abstraction ecosystem by contributing to discussions, standards and building out in the open. You will naturally devise new strategies from a product perspective by contributing with the community. Additionally, product strategies would entail a community aspect from the get go
Your experience should include:
- 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
- Previous Engineering experience
- An in-depth understanding of blockchain technology, the wallet/dApp ecosystem, the EVM ecosystem, and Account Abstraction and ERC 4337
- Experience with building infrastructure and protocols, with a hyper-focus on making these highly reliable and easy to use.
- Clear experience in exploring new directions, and driving new initiatives on the technical and/or business side on products you’ve worked on before
- Strong analytical skills to transform customer needs into clear product requirements and user stories
- Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals
- Agile development experience and familiarity with modern product management methodologies
- A customer-centric mindset and a passion for delivering exceptional user experiences
- The ability to constructively review and provide feedback on work submitted by the team
- The ability to write scripts to fetch data from the blockchain using any programming language.
What we offer:
- Work from anywhere (Remote first)
- Flexible working hours
- Unlimited vacation policy
- Competitive Salary with regular reviews
- Token Allocation
- Opportunity to grow. The sky’s the limit if you’re hungry to succeed
- Be an integral part of building the narrative for the digital economies of the future
- Game nights, virtual celebrations, and work retreats
Biconomy is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
"
At FlutterFlow, we are seeking a dynamic and experienced Growth/Product Marketing Lead to join our team. This role is ideal for a creative and analytical professional passionate about driving business growth through innovative marketing strategies and data-driven decision-making.
What You Will Work On
* Develop and execute a comprehensive growth marketing strategy aligned with overall business objectives.
* Identify and execute high-impact growth opportunities across the customer lifecycle, especially acquisition and retention. * Create and execute high-performing marketing campaigns across various channels (social media, content marketing, email marketing, SEO, paid advertising, etc.).* To attract and engage users, create and implement high-quality content (e.g., social media content, blog posts).* Develop compelling product messaging and positioning that resonates with target audiences.* Analyze and understand developer personas, needs, and motivations.* Analyze marketing data to identify trends, measure ROI, and optimize campaigns for maximum impact.* Work cross-functionally with product, sales, and engineering teams to ensure seamless user experience and effective growth initiatives.* Stay up-to-date on the latest developer marketing trends and technologies.Who you are
* 5+ years of growth or product marketing experience or a related field.
* Proven experience developing and executing successful growth marketing strategies, ideally in the developer space.* Strong understanding of digital marketing channels and tactics.* Expertise in data analysis, marketing attribution, and A/B testing.* Excellent communication, collaboration, and presentation skills.* A data-driven and analytical mindset with a passion for experimentation and optimization.* Willingness to travel quarterly with at least one international trip per year, possibly two. * Ability to travel to meet with clients as needed &/or determined by the Head of Growth.Bonus Points
* You have experience with mobile app development.
* You have used FlutterFlow and are familiar with our features.Benefits
* Remote first team.
* Generous salary and equity package. * Paternity/Maternity leave. * PTO & Sick Leave.",
Job Responsibilities:
- Independently complete product requirements analysis, prototype design, document writing, check product functions, interactions, design and other aspects, and promote project delivery and continuous iteration
- Sensitive to data, track and research daily data, analyze results regularly, and cooperate with marketing, business, operations and other departments to promote product growth after launch
- Regularly conduct competitive product analysis and user demand research, and continuously optimize products and improve user experience by collecting user feedback, analyzing user behavior and data
Job Requirements:
- Bachelor degree or above, over 5 years of working experience in Internet products, including over 2 years of experience as a blockchain product manager
- Strong execution ability, quick learner, good at communication and coordination
- Good understanding of ETH or BSC framework and characteristics and experienced as a smart contract product manager will be a plus
- Fluent in both Chinese and English
Title: Director, Professional Service Operations – US Remote
Location: CA-Remote
JobDescription:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description
Overview: Customer Operations is critical to Sprinklr’s success by onboarding customers through successful implementations, driving platform adoption, revenue expansion and customer retention.
As the Director of Strategy and Operations, you will play a pivotal role in overseeing and optimizing the operational aspects of our customer operations team. You’ll be responsible for building and managing the operational rigor for healthy business management including strategy planning, business reporting, system/tool enhancement initiatives, services profit and loss (P&L) and headcount/capacity management.
Responsibilities :
- Strategic Planning: Develop and execute strategic plans to drive operational excellence and meet organizational objectives.
- Collaborate with cross-functional teams to align operational strategies with broader company goals. This includes setting timelines, allocating resources, and defining key performance indicators (KPIs) to measure progress.
- Business Partner: Serve as the main business partner to the Global Professional Services leader for the day to day run of the business
- Goal Setting: Collaborate with senior management to define the organization’s mission, vision, and strategic goals. Translate these into actionable objectives that align with the overall business strategy.
- Business Reporting: Establish and maintain robust reporting mechanisms to track key performance indicators (KPIs) and operational metrics. Generate insightful reports and analysis to facilitate data-driven decision-making and identify areas for improvement.
- Systems and Tools: Lead initiatives to enhance existing systems, tools, and processes used within the customer operations ision. Identify opportunities for automation, efficiency improvements, and scalability enhancements.
- Services P&L Management: Partner with Finance to manage the P&L for the implementation, managed, and technical services, including revenue forecasting, budgeting, and cost optimization. Develop strategies to maximize profitability while maintaining high-quality service delivery.
- Headcount Capacity Management: Strategically plan and manage the ision’s headcount and capacity. Analyze workload and resource allocation to ensure optimalutilization while aligning staffing levels with business needs.
- Continuous Improvement: Promote a culture of continuous improvement within the customer operations ision. Implement best practices and drive initiatives to enhance service quality and operational efficiency.
- Operating Rhythm: Own and manage weekly cadence of meetings, deliverables, and reporting to build best in class hygiene of the professional services business.
Requirements:
- 7+ years of experience in operations management, preferably in a GTM sales and services organization within a SaaS or technology company. Prior experience building business operations reporting rigor and managing P&L responsibilities is highly desirable.
- Strong analytical and problem-solving abilities with a track record of using data to drive strategic and operational decisions. Proficiency in financial analysis and business reporting.
- Demonstrated leadership and management capabilities, including the ability to lead teams, drive change, and inspire a culture of excellence.
- Proven ability to think strategically, develop actionable plans, and execute initiatives to achieve organizational goals.
- Excellent communication skills with the ability to convey complex information effectively to erse audiences. Strong presentation and stakeholder management skills.
- A strong focus on operational efficiency, process optimization, and continuous improvement methodologies.
- Bachelor’s degree in business administration, Operations Management, Finance, or a related field. MBA or relevant advanced degree is a plus.
Why You’ll Love Sprinklr:
We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO – Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate ersity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
$177,000 – $236,000 – $295,000
The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple inidualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate ersity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr’s EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans during our application process.
Title: VP Product, Traveler Products
Location: Remote US
JobDescription:
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
Tripadvisor is the worlds largest travel site, enabling hundreds of millions of monthly users to plan, book, and share their perspectives to reach the full potential of every trip. We seek a Vice President for our Traveler Products team to work alongside the Chief Product Officer and lead our vision of helping everyone become better Travelers. You will define the product vision and lead multiple product teams with global reach to deliver delightful experiences for Travelers. Your areas of oversight will include reshaping and growing our app, expanding our industry-leading platform for community-powered travel guidance, continuing to weave AI-powered experiences throughout our product, scaling our Trip Planning product, and introducing integrated advertising throughout the traveler experience.
Who you are
You are a strategic, user-centric product leader with a proven track record of delivering delightful consumer experiences and results at scale. You have a bias for action, are motivated by delivering innovative product experiences, and are passionate about solving customer problems. You can blend the art and science of product management, mixing a strong data-driven orientation with product intuition to push the boundaries of product experience. You also are able to think big over a long-term horizon, but are not afraid to roll up your sleeves and drive execution over the day-to-day. You are passionate about developing product managers and the craft of product management to create a high-performing team.
Job Location: Remote
This role is a remote position in the United States. Occasional travel to company offices as necessary
What Youll Do
- Youll be responsible for the journey that motivates travelers to engage deeply with Tripadvisor through consuming travel guidance and recommendations, planning their trip, using our app, and contributing their perspectives to the community. Youll define the product strategy across all these areas, working closely with the executive team to align with our overall company strategy.
- Youll also be responsible for setting a compelling strategic vision for more integrated advertising solutions for large travel partners that go beyond display ads and feel native to our web and app UX, while driving material financial performance.
- Youll build, develop, and lead a high-performing team of product leaders, investing in the professional growth of your team so that they invest in theirs driving execution excellence and accountability, and a strong product culture. Were reshaping what excellent Product Management looks like within the company and youll be an instrumental part of developing a world-class team.
- Youll collaborate closely with cross-functional leaders across Engineering, Design, User Research, Data Science, Product Marketing, and Operations to ensure alignment on product priorities, manage prioritization and trade-offs, and deliver successful product launches. Youll be the champion of well-crafted, high-quality products that are delivered at a timely pace.
- Youll strike a balance between applying a data-driven test and learn methodology with an intuitive sense of how to make bold, high-upside bets that are based on an understanding of traveler needs, the competitive market, and emerging technology trends.
- Youll lead regular internal communications with the Executive Leadership Team to update on progress, inform of necessary strategic changes, and evangelize the work of your team.
- Youll represent Tripadvisor and the Traveler product portfolio to external stakeholders.
Skills & Experience
- 12+ years of high-scale internet Product Management experience, with at least 5 years in a leadership role.
- A self-starter who identifies opportunities and brings solutions to the table whose presence truly amplifies the entire team.
- Exhibits an ownership mentality of driving relentless product execution, staying close to the details of what we build, and driving perspectives on how we take those products to market; in doing so, demonstrates accountability to outcomes (both user and financial ones.)
- Unphased in the face of ambiguity and challenges; is able to cut through complexity, understand the impact of decisions on the team and the broader org, comfortable debating with and influencing peers and C-suite leaders.
- Excellent written and verbal communication skills with the ability to lead, collaborate with, and motivate cross-functional peers and teams to achieve shared goals.
- Collaborates with others: knows when to express opinions and lead with guidance, and can change perspective as new information emerges
- A strong track record of leading high performing teams through complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges all while staying transparent and approachable.
- A demonstrated track record of developing, attracting, and mentoring emerging product talent.
- Strong user-centricity and creative skills; is able to e into the complex design tradeoffs of consumer products and coach others to evolve creative ways to unlock user value.
- Strong problem-solving, analytical, and decision-making skills; is able to interpret data and trends, diagnose problems, and ask the right questions to help your team formulate effective action plans to resolve issues.
- Comfortable with and adaptable to change: able to innovate and evolve processes in an environment that is often changing rapidly
What We Offer
- Flexible activity-based working fostered collaboration and productivity
- Inclusive global travelers community welcoming erse perspectives
- Competitive salary package including performance bonuses and equity plan
- Development programs, managerial courses, and learning series
- Health insurance covers medical, dental, and vision for families (varies by country)
- Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
- Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
- Employee assistance program for short-term counseling and free Calm app subscription
- State-of-the-art offices: dining, coffee points, and leisure areas
The salary range for this role is $285,000.00 to $375,000.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employees pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your inidual recruiter or our team at [email protected].
If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!
#LI-KR1
#LI-REMOTE
BetterUp is hiring a remote Senior Product Data Scientist. This is a full-time position that can be done remotely anywhere in the United States.
BetterUp - We're reworking how you work.
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Boulevard - Software for self-care.
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Stripe - Online payment processing for internet businesses.
RISC Zero is looking to hire a Senior Product Manager, Protocol to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Figma is hiring a remote Product Support Specialist. This is a full-time position that can be done remotely anywhere in the United States.
Figma - A design platform for teams who build products together.
PROJECT COORDINATOR
FullyRemoteRemoteN/A
Description
MAKE A DIFFERENCE AT OCHIN
OCHIN is a rapidly growing national nonprofit health IT organization with over two decades ofexperiencetransforming health care delivery to drive health equity. We are hiring for a number of positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every inidual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for iniduals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every inidual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 erse professionals, workingremotelyacross 49 states. We offer a generous compensation package and are committed to supporting our employees entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
Project Coordinatoris responsible for coordination and management of new and existing related projects at OCHIN. In this position, you will be responsible for coordinating meetings, calls, and materials needed for routine project progress updates. Additionally, you will prepare agendas and meeting notes, including decisions and action items. You will coordinate and work with other project managers and leadership at OCHIN. You will work closely with project champions, owners, and stakeholders to achieve successful projects requiring cross-functional activities and tracking between various teams at OCHIN. You will work closely with project champions, owners, and stakeholders to achieve successful projects requiring cross-functional activities and tracking between various teams at OCHIN. You will work closely with internal and external project managers, analysts, and operations staff who range in areas of expertise. This role may also support meeting coordination, facilitation, and documentation during technical scoping on an as needed basis.
Essential Duties
- Coordinate small-scale projects under supervision or close direction from Managers
- Review resource requests for gaps and review with Supervisor
- Assist others in supporting SmartSheet utilization
- Update and maintain related project status
- Build and organize appropriate project plans for any assigned project at OCHIN
- Develop, document, and maintain/revise all project materials
- Act as primary contact point for assigned projects (new or existing) by working with all stakeholders needed to gather information and track progress to goals for interface implementation (i.e. vendors, OCHIN, clients, and external partners)
- Collaborate/negotiate with project champions/owners on project management strategy, timeframes, and specific outcomes to be achieved
- Manage risks/issues, communicate status, and negotiate changes in scope/resources/timeline to ensure project champion/owner and partner/client is satisfied with results
- Escalate risks/issues as appropriate to OCHIN leadership
- Other duties as assigned
- Assist in coordinating meetings and materials for team meetings as assigned
- Assist other Managers/Project Coordinators on projects (internal and external) as assigned
- Take clear notes and communicate with the project managers
- Help with scheduling meetings and resources of the project
- Update/create documentation as needed for the department
- Provide scoping meeting coordination and facilitation as needed/assigned to support technical resources in scoping activities.
- Provide operational support as assigned, including supporting and assisting with implementation of changes to project management and scoping processes as assigned
- Collaborate on process improvements within team and participate in process improvement efforts
- Assist in identification of opportunities for process and quality improvement
Requirements
- 1-3 years of related workexperience- management/coordination of projects
- Project Management training a plus
- Proficient with Microsoft Office Applications (Word, Excel, Outlook)
- Familiarity with Smartsheet, MS Project or other PM applications
- Epic and/or NextGen certification a plus
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employeesincludingremoteemployees, contractors, interns, and new hiresto be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Work Location andTravelRequirements
OCHIN is a 100%remoteorganization with no physical corporate office location. Employees workremotelyfromhomeand many of our positions also support our member organizations on-site for new software installations. Nationwidetravelis determined based on OCHIN business needs. Please inquire during the interview process abouttravelrequirements for this position.
Work from homerequirements are:
- Ability to work independently and efficiently from ahomeoffice environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
Equal Opportunity Statement
OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
Base Pay Overview
The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actualsalaryoffer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, andexperience, as well as internal equity and alignment with market data.
SalaryDescription: Min- $58,039 Mid-$72,549 Max-$87,059
Title: Senior Product Manager
Location: Remote
JobDescription:
How will this role have an impact?
We are looking for a dynamic, passionate, and experienced Product Manager to join the Signify Health team to help realize the product vision to help move care homeward for all. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our product vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, analysts, operational teams, client success executives, and client support associates to ensure the long-term growth and success of Signifys products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.
Our team is guided by the companys mission to build a healthier place for us all to live and age in. If youre looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.
This role will report to our Sr. Director of Scheduling and Planning Excellence.
What will you do?
- This role will drive Signifys member scheduling roadmap, improving the quality of Signifys routes enabling us to reach more and more patients across the US.
- Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
- Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
- Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
- Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
- Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
- Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
- Understand the healthcare industry, key trends, and current news and movement in the market.
We are looking for someone with:
- Bachelors degree
- 7+ years of professional experience including 5 years of product experience.
- Strong technical acumen and can dissect complicated technical problems, simplify experiences and innovate on behalf of our customers
- An entrepreneurial spirit and be able to work independently and effectively in a results-oriented, efficient environment
- A strong track record of delivering products and ensuring customer success
- Excellent written and verbal communication skills
- Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
- Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
- Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations. When the data isnt available, you are able to lead the charge to gather it.
- Passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in ing into its complexity.
The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.
About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across iniduals clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, were able to close critical care and social gaps, as well as manage risk for iniduals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signifys intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million iniduals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how were driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com
Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Title: Program Manager, Voice of the Customer
Location: San Francisco, CA New York, NY United States
JobDescription:
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products from start to finish. Whether its consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alonecome make with us!
We are seeking a proactive and data-driven Voice of the Customer (VOC) Program Manager on the Product Support team. In this role, you will be responsible for gathering and analyzing customer feedback, and generating insights that will guide our product and engineering teams in their decision-making and product roadmaps. This role will play a critical part in monitoring customer sentiment for product launches and features, identifying and addressing key gaps and pain points in Figmas product, and driving continuous improvement based on customer feedback.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What youll do at Figma:
- Develop and manage a comprehensive VOC program to collect, analyze, and interpret customer feedback from our Product Support channels
- Establish the rhythm of our VOC readouts, providing cross-functional and senior leadership-level visibility and alignment on goals and milestones
- Map the customer journey to identify pain points and drive strategic improvements in the customer experience
- Synthesize customer feedback into actionable insights and recommendations for our product and engineering teams to enhance product design, functionality, and the overall customer experience
- Establish and maintain robust feedback channels, leveraging various sources such as support tickets, CSAT surveys, social channels, our community forum, and other direct and indirect feedback mechanisms
- Monitor and report on customer sentiment and key gaps during and post-product launches, and provide recommendations for product improvements based on customer feedback
- Collaborate with cross-functional teams, including product management, engineering, and marketing, to ensure customer feedback is incorporated into all stages of the product lifecycle
- Identify and implement the right processes, tech stack, and up-to-date voice of the customer technology, including AI, to facilitate swift insights reporting
- Maintain and iterate on a dashboard to track and report on key customer experience metrics, trends, and insights
We’d love to hear from you if you have:
- Experience building and scaling a VOC program in a high-growth startup environment
- A strategic mindset with a focus on continuous improvement and scalability
- Proven experience in project/program management, or a related field having operated in a Support organization
- Stellar communication and influencing skills, with the ability to collaborate effectively across various departments and global teams
- Ability to demonstrate quality decision making, critical thinking, and creative problem solving skills
While not required, its an added plus if you also have:
- Expertise with SQL and visualization tools like Tableau, Mode, Looker, or Zendesk Explore (we use Mode and Looker)
Pay Transparency Disclosure
If based in Figmas San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, inidual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figmas compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.
Annual Base Salary Range (SF/NY Hub): $102,000—$215,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in erse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace – we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure iniduals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an inidual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.
"
Our Mission
At Sohar Health, we're not just a company; we're a movement with a passionate, data-driven approach to make healthcare accessible to all. With investors such as Y-Combinator, Kindred Capital, and Rebel Fund, we are a VC-backed market leader in automating front end Revenue Cycle Management (RCM) tasks, including determination of eligibility and Verification of Benefits (VoB). We're on the lookout for an exceptional business analyst, with experience in the RCM space, to join our innovative team to support us in our mission to become the gold standard in eligibility verification. We aim to provide the most accurate, reliable, and efficient solution in the market.
Role Summary
As the business analyst within our team, you will ensure that Sohar Health maintains the highest level of accuracy of eligibility checks and VoB data, against our benchmarks and targets. The role will involve analyzing eligibility-related and claims-related data to identify areas of improvement and translating these insights into data-driven, actionable tasks for our engineering team. The role will involve creating relationships with payers and maintaining a detailed mapping of the US payer landscape and relationships between entities, such as TPAs and carve-outs.
Responsibilities
Analyzing Data: You will analyze data related to insurance eligibility data (270/271s), claims data, such as Electronic Remittance Advice (835s) and customer feedback to identify patterns, trends, and areas for improvement.
Data Visualization: You will use BI tools and SQL to build and monitor dashboards to report on our KPIs internally and externally, alert of any issues, and support in root cause analysis and process improvement.
Quality Assurance: You will implement quality control measures to maintain a high level of accuracy in eligibility and VoB processes against our internal KPIs.
Payer Relationships: You will create relationships with relevant stakeholders within payer organizations, and maintain a detailed mapping of the US payer landscape and relationships between related entities that may impact eligibility determinations and patients’ benefits data.
Strategic Planning: You will contribute to the development of long-term strategies for Sohar Health, aligning with the evolving needs of providers within the healthcare industry.
Traits & Experience
Minimum requirements
* Significant experience in Revenue Cycle Management (RCM)
* Strong data and analytical skills * Experience with business insights (BI) tools* Ownership mindset* Resourcefulness within a start up setting* Ability to network and engage with relevant external stakeholders, at a plan / payer levelDesired experiences
* Strong SQL experience
* Established network of contacts within the payer landscape* Specific experience within the Behavioral Health space* Experience working at a digital health companyCompensation & benefits
$75,000 p.a. + health insurance coverage (premium plan, inc dental and vision)
This role is 100% remote, based in the US
About Sohar Health
🚀 Join the Sohar Health Team - Revolutionizing Healthcare Access in the US 🚀
Who We Are:
🌟 Driven by Purpose: As co-founders at Sohar Health, we're committed to a cause that transcends the ordinary. We're not just in the business of healthcare; we're in the business of changing lives.
💡 Leading Innovation: Sohar Health (YC23) is the brainchild of Ash and Lucas, who have built an API-based system that's redefining how providers navigate the complex world of insurance claims. We are trailblazers in harnessing the power of technology to streamline eligibility verification, ensuring over 90% accuracy and, most importantly, helping patients access the care they need.
Our WHY:
💚 Access to Care: We believe that healthcare is a fundamental right, and our 'why' is simple - we want to help more people access the care they deserve.
Our VALUES:
🎯 Focus on Data Accuracy: We're unwavering in our commitment to being the most accurate Verification of Benefits solution in the market.
🤗 Empathy in Action: We understand the challenges providers face, and we're here to lend a helping hand.
🔍 Transparency is Key: We take pride in our honesty and transparency when delivering data to our customers.
🌈 Simplicity Rules: In an industry known for its complexities, we take a refreshingly simple and intuitive approach to make our customers' lives easier.
Sohar Health is an equal opportunity employer, and we're proud of it. We celebrate ersity and believe that it's our differences that make us stronger. We don't discriminate on any basis - race, ethnicity, gender, or background. Inclusion and ersity are at the core of our culture, and we embrace every unique perspective that joins our mission.
Ready to be a part of a revolution in healthcare? Join us at Sohar Health, where your career becomes a purpose-driven adventure.
",
Splice is hiring a remote Senior Product Designer - Growth. This is a full-time position that can be done remotely anywhere in the United States.
Splice - Building a creative ecosystem for music producers.
Apollo is hiring a remote Staff Designer, Product. This is a full-time position that can be done remotely anywhere in the United States.
Apollo - Apollo is the all-in-one sales intelligence platform.
Operations and Programs Manager – Remote
Do you want to help lead a dynamic, mission-driven team that is passionate about improving the healthcare experience for patients, their families and staff?
For over 30 years the non-profit Center for Health Design has been providing research, education and community-building to improve health, safety and business outcomes through the use of an evidence-based process in the planning, design and construction of healthcare environments.
Were looking for an Operations and Programs Manager who can keep one eye on the present overseeing the day-to-day work of the project management and administrative teams and office operations and another eye on the future, working closely with the CEO and management team to translate and operationalize high-level vision, goals and strategy into actionable plans and measurable results.
At The Center, we thrive on creativity, collaboration and innovation and have created a dynamic work culture where your contributions make a real difference. We seek someone who demonstrates a proactive and uplifting attitude, fosters a positive work environment, and contributes to a collaborative and motivated team culture.
This is a remote position.
Responsibilities
Project Planning, Management, Reporting
The Operations and Programs Manager is responsible for overseeing the planning, implementation, progress tracking, quality control, measuring and reporting of all Center programs and events in coordination with designated project managers.
Specifically, the Operations and Programs Manager will be responsible for
- Ensuring project/event plans are well-prepared and include:
- Defined project scope and objectives, including revenue or other quantifiable goals
- Budget/resource requirements (internal and external)
- Project team members, roles and responsibilities
- Key progress milestones and deadlines
- Quality control measures
- Success metrics
- Setting clear expectations for and driving timely completion, quality execution and goal achievement of all projects, programs and events.
- Managing, supporting and mentoring our project management team for success.
- Providing direction, guidance, assistance, task/work support, and encouragement to project managers in executing their projects, includingwith input and direction from the management teamthe development of annual plans and goals.
- Regularly reviewing project progress in project manager group, project team and inidual manager meetings, intervening and assisting as needed to resolve time, budget, resources, staff and other conflicts or issues.
- Creating and maintaining systems, processes, and tools including a master project calendar for achieving project management goals and driving continual process improvement to increase the effectiveness of the project and administrative teams.
- Communicating project management and administrative updates, issues, and needs to the CEO and management team with recommendations for improvement/resolution.
Strategy Translation, Communication and Implementation Management
The Centers CEO and management team are engaged in an ongoing process of defining and refining the organizations vision and strategy in response to the ever-changing healthcare landscape, as well as challenges and opportunities that arise with our many and varied partners, and in the general industry marketplace. The Operations and Programs Manager plays a key role in operationalizing our evolving vision and strategy.
Specifically, in collaboration with the CEO and management team, the Operations and Programs Manager will:
- Assume the responsibilities of project manager to implement and operationalize the strategy, driving tasks, responsibilities and timelines.
- Actively participate in management team strategy planning and discussions, providing feedback and recommendations.
- Translate organizational strategies and goals into actionable plans.
- Ensure strategies are integrated and reflected across the organization and in relevant Center programs, products, events, processes and procedures.
- Communicate strategies, implementation plans and progress to project management and administrative teams.
Operations Management
The Operations and Programs Manager is responsible for a number of operational tasks, including overseeing office operations, human resources, budget planning, and financial reporting.
Specifically, the Operations and Programs Manager will be responsible for
- Maintaining communication with contractors and vendors for services needed.
- Coordinating with the Office Manager on office procedures and needs.
- Tracking staffing performance and requirements, hiring new employees as needed.
- Overseeing program budgets and variances, ensuring operational activities remain within budget.
- Managing the implementation of partner agreements across programs, ensuring they are completed and match up with financial records.
Basic Qualifications
Experience and Education:
- Minimum of three to five years of experience and a background in strategy, planning, and/or business operations.
- Experience in managing complex, strategic projects.
- Proven track record of managing staff to their best potential, both in-person and remotely.
- Strong organizational and communication skills.
- Preferable background in healthcare or design.
- Bachelors or advanced degree preferred.
Skills and Attributes:
- Demonstrated ability to identify operational issues and develop appropriate action plans from multidisciplinary perspectives.
- Proven leadership skills, including influencing, efficiency, candor, and openness with a focus on results.
- Knowledgeable about project management processes, tools, techniques, and methodologies to lead large-scale efforts.
- Strong interpersonal skills, especially regarding oversight and management.
- Comfortable with presentation skills, with experience presenting to executive-level leaders.
- Skilled in collaboration, conflict resolution, group interaction/dynamics, management, and project management.
- Preferred familiarity with non-profit organizational structure.
- Strong attention to detail.
- Ability to communicate well in writing, strong proofing, editing, and quality control work.
- Candidates with familiarity with eRA Commons, ASSIST, and SAM a plus.
Benefits
- Medical insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- Paid time off
- 401(k) matching
Mural is hiring a remote Senior Manager, Web. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Mural - Online brainstorming, synthesis and collaboration.
Simon Data is hiring a remote Senior Manager, Product Marketing. This is a full-time position that can be done remotely anywhere in the United States.
Simon Data - Building a next-generation data platform.
Why Fuel?
Fuel’s tech is unprecedented. Fuel VM is parallelized, state minimized and highly interoperable. It combines UTXO’s, Parallelization, Asset Oriented Design, Security, and Interoperability, to create one package which is optimized to solve for the world of Ethereum Rollups.
Think of it as a high-performance blockchain operating system, that provides high throughput without sacrificing decentralization or security. Our platform serves as a comprehensive Rollup OS tailored for the Ethereum network, simplifying the development process for builders around the world.
In short, all the existing limitations when building DeFi protocols are being solved with Fuel.
What We Do
Launched in 2019, Fuel began with the debut of Fuel V1, our first major step toward enhancing Ethereum’s scalability, and since then we’ve grown to offer a complete rollup operating system. We create innovative technologies like the Fuel Virtual Machine, and Sway—a programming language designed specifically for blockchains—that together form a robust environment for developers. These tools are part of our commitment to optimize and expand Ethereum’s potential for all its users.
Who We Are
Our team comprises over 80 professionals, including builders formerly from well-known Web3 organizations such as Consensys, Polygon, Polkadot and Ethereum. Our team works remotely, hailing from erse locations globally, and we value curiosity, passion, and accountability in our collaborative efforts.
About This Role
Our Core product is all of the infrastructure, language, and packages that are required for any developer to build smart contracts and applications on top of Fuel rollups. We need someone who cares deeply about the needs of blockchain developers and infrastructure providers, has seen the shortcomings of other chains from a developer perspective, and needs to fix those issues.
You will be the voice of our developer customers, and a key driver of our project’s success. This is a senior position, with extremely high impact.
Someone who succeeds in this role will likely have the skills to be a Founder, VP of Product or CPO at most web3 or tech startups.
You’ll get to:
- Dive deep into the needs of Blockchain developers, infrastructure providers and other key stakeholders
- Drive the future of L2 and L3 Blockchain development, enabling new applications and experiences
- Set up organizational structures to support the above goals
- Work with a collaborative team, made of the smartest minds in the industry
Areas of Responsibility
- Discover, evaluate and represent the needs of Blockchain developers, infrastructure providers, and other key stakeholders for our core products
- You will drive strategic development of our core blockchain client, our smart contracting language - Sway - and our SDKs, which developers use to interact with and build applications on top of Fuel Rollups. Together, these form the foundation of Fuel’s Rollup OS, unlocking performance, state minimization, and interoperability to the L2 Rollup world.
- Deeply understand the technologies and competitive landscape of blockchains, to be able to develop the right strategic bets both on core technology and end user applications.
- Establish, align the company around, and drive execution of the roadmap for major versions of the Fuel Rollup OS core code
- Own the success of Fuel’s core product
- Work tightly with engineering, DevRel, growth, edge, and ecosystem teams to achieve the above objectives
- Drive user and product oriented thinking throughout the organizationBuild organizational processes and muscle to achieve the above objectives in a sustainable way
Required Experience
- Must have an engineering background 10 years, plus or minus, of experience across product and engineering
- Success as a Director of Product or higher at a smaller organization; success as a Group Product Manager or higher at a larger organization
- Empathy and first hand experience of what developers need from highly available, mission critical applications, release cycles, etc.
- Successfully launched and managed products that serve developers
- Have successfully coached and mentored other product managers, or have overseen their work directly
- Able to build immediate respect with engineers
- Demonstrated experience driving change within an organization, all the way up to the C-Suite Management of both internal teams and vendors
- Significant experience with Web3 or Crypto a large plus
Bonus Points
- A background in Philosophy
Join Us!
Fuel is a place of innovation and connection—not just online, but in person. We regularly gather to share insights and strengthen our team dynamics, ensuring our passion for innovation translates into real-world solutions.
If you’re ready to contribute to making Ethereum more user-friendly and efficient for developers and users alike, we encourage you to apply, and explore how your talents can contribute to our mission.
Are you prepared to shape the future of Ethereum? Discover your role at Fuel, and join us in this unprecedented adventure.
Linear is hiring a remote Product Support Specialist. This is a full-time position that can be done remotely anywhere in Europe.
Linear - Manage software development and track bugs.
Framework is hiring a remote Senior Product Manager, E-commerce & Marketplace. This is a full-time position that can be done remotely anywhere in the United States.
Framework - We know consumer electronics can be better for you and for the planet.
Title: Revenue Specialist, Customer Success Operations
Location: Remote
JobDescription:
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Racks Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PRs impact on business outcomes.
Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.
Were looking for an intellectually curious and process-oriented Revenue Specialist, Customer Success Operations to join our team and make a big impact.
As a Revenue Specialist you will play a pivotal role in supporting our Customer Success teams to ensure exceptional service delivery. You will be responsible for coordinating and optimizing operational processes, tools, and resources to enhance customer experience and drive effective service delivery. You should be excited about data analysis and process optimization. Youll be a great fit for this role if youre a pragmatic problem-solver and strong cross-functional collaborator.
The CS Ops team is ultimately responsible for tracking KPIs related to Customer Success that provide insights leading to proactive strategies. For example, following customer health scores and historical trends, and if this metric shows that a specific customer segment is struggling with a product or feature, a member of the CS team can proactively reach out to help their customers, and ultimately prevent them from churning.
What youll do:
- Monitor and report on key performance indicators (KPIs) related to Customer Success and operational efficiency
- Collaborate with cross-functional teams (e.g., Sales, Marketing, Product) to ensure alignment and cohesive customer experience
- Manage administrative tasks related to customer accounts, such as CRM/CSP cleanup, risk mitigation, and vendor management
- Ensure accuracy of data across customer accounts at all times, reaching out to owners as needed to adjust
- Identify opportunities for process improvements and co-lead initiatives to increase efficiency and effectiveness
- Utilize knowledge of Customer Success methodologies and tech stack tools to create automated solutions and streamline operational tasks for all of CS including Onboarding and Support as needed
- Oversee Customer Success dashboards and reports, ensuring the team has access to up-to-date insights on customer engagement and health metrics
- Regularly update and maintain standard operating procedures (SOPs) and documentation
- Ensure CS goals are being kept up-to-date in Salesforce, and regularly monitor for any issues
- Partner with GTM enablement to ensure new CSMs are properly onboarded for success in their role
How success will be measured in this role:
- Metrics/Goals/Etc.
If the details below describe you, you could be a great fit for this role:
- 2-4 years of professional experience in a SaaS environment, with at least 2 years in an operations or project management role, preferably with experience in CS Ops and/or a CS Management position
- Strong understanding of customer success principles and practices
- Ability to work with data analysis tools
- Excellent communication and interpersonal skills
- Proficiency in Salesforce and other customer success tools
- Strong organizational skills with an emphasis on detail and process optimization
- A proactive approach to problem-solving and project management
- Team player with the ability to work independently
- Skilled in effectively handling and prioritizing multiple projects
Interview Overview
Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Skills assessment (2 hours max)
- Peer interviews with several team members
- Final call(s) with executive team member(s)
Salary
In the US, the base salary for this role is between $61,000 and $74,000+, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Inidual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever. Were a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for iniduals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our “Holiday Swap Program.” We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & OReilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that erse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
If you’re excited about an opportunity at Muck Rack but your experience doesn’t align perfectly with the requirements of the role outlined here, please don’t let it stop you from applying. We’re committed to building a erse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage iniduals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we’re committed to a fair and consistent interview process and candidate experience. #LI-RemoteTitle: Biomedical Imaging Coordinator
Location: Remote U.S.
Type: Contract
Workplace: remote
Category: Regulatory Affairs
JobDescription:
About The Position
Flywheel is seeking a part-time Biomedical Imaging Coordinator to join our fast-paced and growing team on a fixed-term contract. This is an exciting opportunity for a self-motivated person with a comprehensive knowledge of clinical trials and electronic data capture systems. The Biomedical Imaging Coordinator will assist in managing the support provided to our clinical clients, including biomedical system administration, project management, and user management while following strict regulatory guidelines.
Environment
In this role, you will work with the Clinical Operations Department and report directly to the Ex. Director of Regulatory Affairs and Clinical Client Operations. We’re highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve.
Team members are recognized and rewarded when advocating for customer success and satisfaction. We value self-motivated, creative iniduals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team.
Flywheel has a comprehensive benefits package and encourages a balanced work life and home life.
Responsibilities
- Assist with all clinical operations services offered by Flywheel such as data management, user access/training, system administration, help desk services, extensive documentation, reporting, and project management while following Standard Operating Procedures and regulatory guidelines
- Manage system user access and training activities
- Respond to and complete help desk tickets within a timely fashion
- Assist with the development and maintenance of all manuals and documentation relevant to specified duties
- Perform data management and data reconciliation procedures following standard operating procedures as needed
- Maintain accurate project records
- Report and escalate to management as needed
- Assist with risk assessments to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Provide updates and progress reports to clients as needed
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Position may have access to systems housing Protected Health Information or other sensitive material
- Troubleshoot electronic data capture system errors or user errors using advanced understanding of clinical trial process and biomedical imaging software used to manage the data
- Work closely with other coordinators, software engineers, regulatory affairs and other departments to ensure clients are being provided excellent service and that activities are adhering to the inidual contracted scope of work
- Maintain positive and professional client and vendor relationships
- Have exceptional knowledge of biomedical imaging clinical trials
What would make you a great fit
- A Bachelor’s degree in Science or Computer Science
- GxP Compliance Training
- HIPAA Compliance Training
- 21 CFR Part 11 Compliance Training
- Additional regulatory compliance training as appropriate to clinical trials
- Excellent project management skills
- Excellent written and verbal communications skills
- Excellent organizational and documentation skills
- 3+ years Experience in biomedical informatics, medical imaging, clinical trial operations, and medical research
- 3+ years interacting with professionals in the medical and pharmaceutical industries
- Advanced knowledge of the clinical trial process and terminology
- Certification in project, data management or clinical operations
- Experience managing electronic data systems including system configurations, data management, and user access and training activities
- Experience managing a help desk and responding to tickets in a timely manner
- Excellent analytical and technical troubleshooting skills
- Experience developing and managing system training manuals and documentation relevant to specified duties
- Advanced experience working with Microsoft Office 365
- Keen ability to maintain accurate project records
- Knowledge of the risk management process and ability to assess potential risks and report them to management for review and mitigation
- Provide detail oriented updates and progress reports to clients as needed
- Solid organizational skills including attention to detail and multitasking skills
- Advanced knowledge of computer systems and functionality is a must
Do you feel like you don’t have everything that’s listed above? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!
About Us
Flywheel is the leading research data platform that’s transforming the way biomedical and imaging data are managed at leading life sciences, clinical, and academic institutions globally.
Flywheel provides a comprehensive research data solution with all the tools needed for curation, imaging processing, machine learning workflows, and secure collaboration. By leveraging cloud scalability and automating research workflows, Flywheel helps organizations scale research data and analysis, improve scientific collaboration, and accelerate discoveries.
Company Values
GO STEADY WITH LEVITY
The alchemy of effective teamwork happens when we each take ownership of both the menial and the magical every day. We’re serious, but never stuffy. We keep our cool under pressure because we assume best intentions and maintain perspective. This allows for true teamwork, with a dash of irreverence.
WORK BETTER TOGETHER
We are tenacious and united in our pursuit of solving our customers’ biggest challenges, and no challenge is too big. Diverse backgrounds across our team make us more effective as we listen, absorb, collaborate, and iterate to innovate.
FIGURE IT OUT
We’re obsessed with uncovering the why of any given. Having an open mind allows us to be quick to fail and quick to adapt. We relentlessly pursue continual improvement through learning and imagining new possibilities.
GIVE A SHIT
We’re fueled by grit, boundless energy, and a deep belief that we are doing cool shit. We don’t hesitate to stand up and speak out because we trust that through tough, honest discourse we can drive change and make a real difference for our customers and our mission.
Fleetio is hiring a remote Product Design Manager. This is a full-time position that can be done remotely anywhere in the United States.
Fleetio - Modern fleet management software.
GitLab is hiring a remote Product Marketing Manager, Customer Advocacy. This is a full-time position that can be done remotely anywhere in the United States.
GitLab - A single application for the entire DevOps lifecycle.
Hubspot is hiring a remote Senior Product Designer I, Mobile. This is a full-time position that can be done remotely anywhere in Ireland.
Hubspot - Inbound marketing, sales, and service software.
Location: Remote, US
Job Description:
Director, Marketing Operations
Remote, U.S.
Be at the center of AI
With more than 40 million users, Anaconda is the world’s most popular data science platform and the foundation of modern AI development. We pioneered the use of Python for data science, championed its vibrant community, and continue to steward open-source projects that make tomorrow’s innovations possible. Our enterprise-grade solutions enable corporate, research, and academic institutions around the world to harness the power of open source for competitive advantage, groundbreaking research, and a better world.
Anaconda is seeking people who want to be at the center of Artificial Intelligence. Candidates should be knowledgeable and capable, but always eager to learn more and to teach others.
Here is why people love most about working here: We’re not just a company, we’re part of a movement. Our dedicated employees and user community are democratizing data science and creating and promoting open-source technologies for a better world, and our commercial offerings make it possible for enterprise users to leverage the most innovative output from open source in a secure, governed way.
Summary
Anaconda is seeking a talented Director, Marketing Operations to join our rapidly-growing company. This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning. In this highly visible role, as the Director, Marketing Operations, you will oversee the entire marketing process, collaborating with a erse group of stakeholders from Marketing, Sales, Data Analytics, Product Engineering, Product Management, and Finance.
What You’ll Do:
- Develop and execute a strategic plan for marketing operations that aligns with the overall business objectives.
- Evaluate and manage all marketing technology with a focus on scalability, efficiency, ROI, and cohesion.
- Oversee marketing automation processes including lead routing, lead scoring, campaign operations, program, and content automation to drive greater efficiencies
- Collaborate with Sales and Product Leadership to ensure cross-team strategic alignment
- Explore creative ways to leverage lead and customer data and technology to support lead-generation efforts and achieve optimized results
- Work with multi-functional teams internally & externally to optimally deliver projects end-to-end on time and within budget
- Manage and maintain Marketing leads database in SFDC to improve data integrity through MQL, MAL, SAL, Opportunities, and Won
- Manage, track, and analyze marketing performance including OKRs, campaigns, pipeline, ROI, and revenue metrics
- Manage marketing budgets by working with Finance on forecasting and actuals match, and spending is attributed properly to identify ROI
What You Need:
- Have 10 + years of experience in managing Marketing Operations and Marketing technology stack
- 5 years of supervisory experience
- Have extensive experience in lead attribution, lead scoring for B2B, B2C, and PLG
- Have experience with budgeting and OKR development.
- Change agent and motivator able to achieve alignment to a shared vision
- Team attitude: “I am not done until WE are done”
- Embody our core values:
- Great People
- Great Product
- Great Performance
- Care deeply about fostering an environment where people of all backgrounds and experiences can flourish
What Will Make You Stand Out:
- Experience working in a fast-paced startup environment
- Experience working in an open-source, AI, or data science-oriented company
Why You’ll Like Working Here:
- Unique opportunity to translate strong open-source adoption and user enthusiasm into commercial product growth
- Dynamic company that rewards high-performers
- On the cutting edge of enterprise application of data science, machine learning, and AI
- Collaborative team environment that values multiple perspectives and clear thinking
- Employees-first culture
- Flexible working hours
- Medical*, Dental*, Vision*, HSA*, Life* and 401K*
- Paid parental leave – both parents
- Monthly productivity stipend
- Pre-IPO stock options
- Open vacation policy*
- Quarterly Snake days (company-wide bonus day off)
- 100% remote
*FTE employees based on your region
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Anaconda, Inc. (“We”, “Us”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our recruitment processes. By clicking “Submit Application”, you acknowledge you have read our Privacy Policy and that Anaconda can retain your application data for up to 1-year, unless otherwise stated. For the purpose of the General Data Protection Regulation (“GDPR”) ”) and the version of the GDPR retained in UK law (the “UK GDPR”) the Data Controller is Sydney Artt.
This job post expires 30 days from its original post date
Anaconda is an EEO/AA employer M/F/V/D.
VP Business Operations & Strategy
Remote (Global)
We believe Ethereum has the potential to solve some of humanitys most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereums performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
The VP Business Operations & Strategy will play a vital role in driving Optimisms growth, efficiency, and profitability within the organization by developing and executing strategies that align with the Collectives goals and objectives. This person will help shape the overall direction and performance of the Optimism Collective.
What are the role responsibilities?
- Develop and refine Optimisms long-term strategic plan by analyzing market trends, identifying growth opportunities, and setting goals and objectives to drive the Collective forward.
- Oversee the day-to-day operations of the business, ensuring that processes are efficient and aligned with the company’s strategic goals by optimizing workflows, implementing new technologies, and ensuring overall productivity.
- Develop budgets, forecast financial performance, and track key financial metrics; responsible for monitoring the company’s performance against key metrics and benchmarks, and providing regular reports to senior management and stakeholders.
- Oversee revenue planning and goaling while developing accurate revenue forecasts to help identify and size existing and new business opportunities.
- Lead efforts to identify and pursue new business opportunities, which could include expanding into new markets, forming strategic partnerships, or launching new product lines.
- Provide key performance metrics to the executive leadership team as well as GTM concerning account performance, pipeline management, opportunities/risks, and brand/product performance.
- Collaborate with other departments such as DevRel, Marketing and Product to ensure alignment and coordination across the organization.
- Develop a deep understanding of our peer and competitor positioning as well as the emerging crypto landscape to inform your recommendations.
- Leverage advanced business intelligence tools to provide insights, forecast trends, and drive decision-making.
What skills do you bring?
- 10+ years of experience in a business-strategy role (management consulting, investment banking, strategy at a hedge fund, operations at a start-up, etc.).
- Exceptional analytical skills that help make data-driven decisions and recommendations amongst ambiguity; demonstrated ability to adapt quickly to shifting priorities, and make decisive decisions.
- Demonstrated success working in a revenue operations leadership function that has created material growth amidst a rapidly changing industry.
- Excellent cross-functional collaborator who is able to move quickly and drive results in a matrixed environment; proven experience building buy-in for recommendations across all departments and levels of the organization.
- Strong understanding of blockchain, protocols, Defi, NFTs, DAOs, and other crypto-native technologies and communities.
- Proven ability to collaborate with and ideally lead supporting functions (e.g., DevRel, Data, Finance) to further accelerate growth.
- Natural curiosity to understand and solve complex business problems.
- Superior communication (written/verbal) skills.
What will you like about us?
- We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K matchlearn more about ourbenefits, culture, and all recruiting FAQ here.
- We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
- Our team is a erse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
- Were fully remote, deeply engaged, highly skilled, and like to have fun.
- We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply.We believe that our work is stronger with a variety of perspectives, and were eager to further ersify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. Were committed to building an inclusive, supportive place for you to do the best work of your career.
Global Customer Operations Policy Analyst, Cash App
- Employees can work remotely
- Full-time
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the worlds relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. Weve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more atcash.app/careers.
Job Description
You Will:
- Drive the CCO policy governance program by creating policy governance documentation that adheres to the standards set within the CCO policy governance framework.
- Work within the CCO policy governance framework, including creating policies and associated documents, synchronizing policies with regulations and associated requirements/controls, logging all documentation, approvals, and interactions in a central policy repository, and tracking approval requirements.
- Collaborate with CCO subject matter experts to manage the policy inventory, including providing assistance on the development, socialization, and update of policies, programs, and procedures.
- Assist the CCO Policy Manager with ongoing and purpose-built reporting by tracking policy life-cycles, including approvals, revisions, and implementations.
- Manage work-streams and identify potential efficiency gains or meaningful iterative changes, follow-up with policy owners to determine issue resolutions and escalate to the CCO Policy Manager when needed, and build relationships with compliance and other partners.
- Execute on all program goals, work within systems used to support policy initiatives, and assist in the identification of cross-enterprise issues.
- Adhere to established communication plans and resources regarding the CCO policy program, and occasionally deliver policy management presentations.
- Work within the CCO-wide system of record for policies.
- Extract meaningful insights from policy management projects, and present findings to the CCO Policy Manager and larger OE team in a digestible format.
- Be an innovative expert with partners helping teams achieve their goals.
- Build relationships and credibility with business leads, peers in OE, external partners, and regulators through collaborative and independent projects
Qualifications
You Have/Qualification:
- 3-5 years of experience in policy governance roles
- Experience holistically managing 1-2 business units from a policy governance perspective
- Demonstrated ability to work with stakeholders to identify and remediate gaps (regulatory, operational) in governed documentation
- Experience managing competing projects, with ability to effectively prioritize and shift with little to no notice
- Ability to translate big picture vision into clear and actionable deliverables
- Data reporting and KPI development experience
- Demonstrated ability to transform conceptual documentation requirements or existing documentation into standardized, comprehensive policies, procedures, and programs
- Policy governance experience in Fintech, Banking, payments or related field
- Demonstrated ability to influence cross-functional partners to come to consensus on mutually beneficial decisions
- Drive to learn and leverage new sets of skills or knowledge outside of core job functions
- Ability to work through ambiguity that includes drive for independent decision making, while also possessing the awareness to request assistance from peers or leaders, when appropriate
Even Better:
- 5-7 years of experience in policy governance roles
- Experience working in other capacities within the risk management lifecycle, including issue management, risk assessment, audit response, control testing, product policy review, or compliance
- Certified Corporate Governance Professional (CCGP) certification
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $106,600 – USD $159,800
Zone B: USD $99,100 – USD $148,700 Zone C: USD $90,600 – USD $136,000 Zone D: USD $80,000 – USD $120,000Amounts listed above include target variable compensation.To find a locations zone designation, please refer to thisresource. If a location of interest is not listed, please speak with a recruiter for additional information.Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.US and Canada EEOC StatementWere working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what were doing to build a workplace that is fair and square? Check out ourI+D page.Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an inidualized basis.Weve noticed a rise in recruiting impersonations across the industry, where iniduals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.
To find a locations zone designation, please refer to thisresource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
Were working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Figma is hiring a remote Automations & AI Specialist, Product Support. This is a full-time position that can be done remotely anywhere in the United States.
Figma - A design platform for teams who build products together.
Tackle is hiring a remote Sr. Product Marketing Manager. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Tackle - Enterprise cloud commerce.
Deel is hiring a remote Lead Product Operations Manager. This is a full-time position that can be done remotely anywhere in EMEA.
Deel - Payroll and Compliance for International Teams.
Gitcoin is looking to hire a Sr Product Manager, Gitcoin Labs to join their team. This is a full-time position that can be done remotely anywhere in Canada, Central America, Europe, South America or United States.
Title: LA Accounts Coordinator
Location: Culver City CA US
JobDescription:
Company: Super Soccer Stars
Title: LA Account Coordinator
Los Angeles Accounts Coordinator oversees class management, customer management, partnership retention, and partnership growth within the region. You will work behind the scenes using data, proactive planning, and clear communication to ensure a positive class experience for our partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Class Management
- Seasonal schedule strategy for after-school or enrichment programs.
- Manage all class logistics, changes, and updates with after-school or enrichment programs.
- Communicate logistics between departments and to coaches to ensure program success.
- Managing location specifics for coach requirements, equipment needs, schedule changes, weather issues and more
Customer Management
- Maintain connection to customers and ensure YAU standards are exceeded
- Visit locations for check-ins, class observations to oversee quality and opportunities for growth
- Communicate program detail reminders to customers – no classes, new season, coach changes and more
- Oversee resolution process for all escalated issues
Program Growth
- Coordinate with existing partners and develop new business relationships.
- Oversee enrollment and re-enrollment strategy
- Support grassroots marketing campaigns to promote partner programming.
- Continually implement strategies to increase enrollment and attendance.
*Additional responsibilities as required*
Requirements
- Salary Range: $45,000-$48,000
- 8:00 AM -5:00 PM (Sun-Tue, Thu-Fri)
- Must be located in the Los Angeles Metro area.
- Detail-oriented with an acute ability
- Personable, customer service-oriented
- Exceptional written and oral communication skills
- Familiarity with staffing and scheduling systems is a major plus
- Hybrid role, can work remotely but is required to be in the office 2-3 days per week. Weekend availability is required at certain times of the year
Benefits
We offer a competitive starting salary, excellent growth potential, outstanding benefits (health and dental insurance, 25 days of Paid Time Off, 401K plan, etc.) and an extremely friendly and energetic work environment.
Soccer Stars is committed to building a culturally erse and pluralistic workplace that is committed to teaching and working in a multicultural environment where differences are valued and respected. Women, minorities, iniduals with disabilities, veterans, LGBTQA+ and intersectional iniduals are encouraged to apply.
Operations Assistant
- CATEGORY:Operations / Customer Service
- LOCATION:Weston, Connecticut
- WORK ARRANGEMENT:Remote
- TYPE:Part-time
Rapidly growing producer and distributor of healthy energy product seeks part-time remote operations assistant.
Position: Operations Assistant
Company: Rapidly growing start-up producing and marketing an energy product distributed throughout United States.
Location: Remote
Hours / Schedule:5 hours per week; flexible schedule; opportunity to increase hours as company grows.
Rate:$27-$30/hr
Job Description:Work closely with the company founder to manage inventory and logistics. Pick up additional operational responsibilites as company grows.
Core responsibilities:
- Update, track and manage inventory through company’s inventory management system.
- Send and track purchase orders.
- Schedule shipping and delivery.
- Communicate and coordinatewith suppliers and commercial customers.
- Generate invoices and track receivables.
Requirements:
- Bachelor’s degree
- Experience in manufacturing or consumer product industriesa plus
- Ability to learn new systems; will be required to learn and operate inventory management system
- Proficiency in MS Office
- Organized and flexible
- Strong communications and customer service skills
- Understanding of and desire to work in start-up environment resourceful, hands-on, flexible and creative mindset
- Attention to detail, precision
- Analytical problem solver with a sense of urgency
Product Manager, Game Publishing
Own and drive the success of top-notch game projects
Overview
You will:Own and drive the success of top-notch game projects.
Must have:3+ years in mobile game production and a track record of successful titles.
Who We Are | What We Do
At Yodo1, we simplify mobile game growth.
With billions of downloads across our portfolio, Yodo1 is a partner for mobile game growth at every stagefrom helping developers monetize their first game to bringing iconic brands into major mobile titles.
Taking over a decade of experience publishing and growing games like Crossy Road, Rodeo Stampede, and Ski Safari into global hits, we provide products and services that range from helping new arrivals to the app store optimize ad revenue, driving a 50x player increase for games such as Animal Revolt Battle Simulator, and bringing iconic IP from companies like Hasbro, Paramount, Legendary, and MGA to globally-recognized studios the likes of Rivergame, Canore, 37Games, and more.
We love games, we play games, we grow games.
What We Believe | How We Work
We believe in the future and power of the mobile gaming industry and that everyone deserves an equal opportunity to build a life they love through games.
We believe you know when and where you do your best work. We are fully remote by design and we WFA: Work From Anywhere. We dont impose hours or limit time off.
We are driven by performance and we experiment often. We care about impact, not titles.
Who Were Looking For
We are hiring aProduct Managerto manage end-to-end high-quality game projects and ensure their financial success.
You are:
- Focused on impact. You understand the 80/20 rule and focus on activities that matter.
- Performance-driven and growth-oriented. You have an intrinsic will to succeed while unafraid to try, fail, and learn by experimenting with new approaches and testing ideas.
- Cooperative. You help others succeed; you give and receive feedback well.
- Relentlessly curious. You ask questions.
- Humble. You ask for help; you are quick to admit and learn from your mistakes.
- SMART. You work and communicate in ways that are specific, measurable, actionable, relevant, and time-bound.
What We Expect
You will:
- Be the final person responsible for delivering a high-quality game, including setting objectives, creating product roadmaps, prioritizing tasks, and coordinating with various stakeholders.
- Drive revenue and profitability objectives for the game.
- Directly manage and develop one to two product specialists.
- Lead a cross-functional project team, including engineers, artists, QA, marketing, customer service, and business development, to attain project goals.
- Foster collaborations with external partners such as studios and advertising networks.
- Collaborate with other product managers in assessing new business opportunities.
Must have:
- Minimum of 3 years experience in mobile game production or publishing, or a related gaming industry role, with a track record of successful titles.
- Strong business mindset and the ability to make decisions based on sound data analysis and careful prioritization.
- Excellent communication and presentation skills. Ability to communicate clearly, concisely, and proactively with colleagues across multiple countries and time zones.
- Excellent problem-solving skills.
- Result orientation.
- Scalable thinking: Yodo1 is growing fast; those who can think big advance quickly.
You might have:
- Experience with the Chinese domestic game ecosystem.
- Fluency in Mandarin.
- Managed at least one title through the full circle.
- Availability for at least 4 hours between 10 AM and 7 PM Beijing Time (GMT+8).
- Experience in team leadership.
What We Offer
Compensation.We pay based on qualifications, experience, and fit for the role. We provide an allowance to purchase your own device or equipment and offer variable compensation through our annual bonus program.
Growth.We offer an environment where you will have the trust and freedom to try, fail, learn fast, and make a real impact while accelerating your career, and where anyone with a great idea can pitch it directly to our management team.
WFA.Work from anywhere in the world, travel when and where you like, get paid in your currency of choice, and enjoy flexible hours and unlimited paid time off.
Community.Work with an energetic, fast-learning, supportive, and erse team of Yodies across six continents and 30+ countries who share and support new ideas and get things done.
Ready to change the game for mobile game developers and build your career from anywhere?
Staff Product Manager, Product Strategy
Anywhere – Remote
Every developer has a tab open on Stack Overflow.
We are one of the most popular websites in the world – a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.
We are aBest Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.
We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.
As the Staff Product Manager on the Strategy team, you will drive the exploration, evaluation, development, and testing of strategic products and initiatives across our current focus and beyond. You will partner with Senior Product Leadership, Product Researchers, Designers and Engineers, and Data Analysts and Scientists to evaluate, build, and scale high-impact products at Stack Overflow. You will work with marketing and product marketing to define how and where our products compete across the entire portfolio. You will also work with external partners to validate, define, and scope product integrations for Technologists. Your work will plot the course for Stack Overflow to become the most valuable destination for the worlds current and next generation of technologists.
What youll do:
- Be part of a small cross-functional team tasked to review, research, and analyze the most impactful product strategy for multiple products at Stack.
- Define and lead the road-mapping for cross-team initiatives across Stack that unlock our ability to deliver value for users and customers.
- Build an initiative strategy and roadmap for Stacks newOverflowAPI product(and/or related partner integrations), maintain a project backlog, and manage multiple team’s priorities (including yours).
- Stay current with industry, product, and market trends to identify potential ideas and disruptors and share them with leadership based on opportunity and/or threat.
- Leverage data and research to focus our roadmap and strategy on the largest opportunities for impact
- Innovate on our products through workshops, research, and experiments and communicate findings and strategic recommendations to internal leadership teams.
- Participate in discussions and research with users, customers, and external partners regarding high-potential opportunities.
- Partner with internal PMs to scope necessary and nice-to-have features and functionality for a potential new product and evaluate, buy, build, or partner opportunities with engineering teams.
- Collaborate with Product, Design, Engineering, Research, and Community teams, leveraging their knowledge and expertise and gaining alignment and support throughout the process.
- Define and monitor metrics to determine the effectiveness of features and administer split tests to measure the overall impact.
- Interact with our community of developers and customers around the world to gather ideas and feedback
What youll need to have:
- 6+ years of product management.
- Experience in Product MVP development, innovation, and/or strategic initiatives, including working with marketing, engineering, and other cross-functional partners.
- Experience partnering with external partners to design, test, and build product integrations that serve shared user groups.
- Experience with both B2B and B2C products and the ability to navigate their varied constraints.
- An understanding of Stack Overflow, other Stack Exchange network sites, and Stack Overflow for Teams.
- A track record of and a desire to operate in a greenfield environment, building new teams, frameworks, and processes. Make decisions quickly and iterate as you learn and progress.
- Ability to objectively leverage quantitative and qualitative analysis to evaluate the benefits and risks of products progressing through the product development pipeline.
- Experience with usability testing, A/B tests, interviewing, and other common forms of early-stage product testing and discovery.
- An exceptional ability to navigate ambiguity
- and manage the changing needs of external partners and users in a dynamic market.
- An understanding of the technical, design, and UX implications of your functional requirements.
- Excellent writing, visual, and verbal communication skills, as well as a clear ability to break down complex problems into smaller, manageable pieces or compelling narratives.
- Robust and adaptive collaboration skills, with the ability to navigate conflicting needs and orient outcomes that work for a broad range of stakeholders.
- Excitement to work on and/or learn quickly about data products and/or AI-driven solutions, including partnerships with teams of data scientists.
Also note:
- Were a distributed, remote team, and youll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
- Were generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap with (at least) 10 AM – 1 PM US Eastern time.
What youll get in return:
- Competitive Base Salary
- Generous paid vacation
- Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
- Equity (RSUs) for all employees at all levels
- Industry-leading health benefits that are applicable per country of residence for all our full-time employees
- Company-paid Life Insurance
- Home Internet stipend
- Professional allocation for your growth and development
- One-timeallowance to assist with your home office setup
- Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive
Stack Overflow is proud to be an equal opportunity workplace. We value ersity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For iniduals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
"
About Fathom:
We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.
Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.
We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:
🥇 #1 Highest Satisfaction Product of 2024 on G2
🔥 #1 Rated on G2 with 1,900+ reviews and a perfect 5/5 rating
🥇 #1 Product of the Day and #2 AI Product of the Year
🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces
📈 **We’re hitting usage and **revenue records every week
We're growing incredibly quickly, so we're looking to grow our small but mighty team.
Role Overview:
As an AI Technical Product Manager at Fathom, you'll be hands-on with LLMs, prototyping and refining our features. Your work will directly shape our product by generating practical specifications that steer our engineering team towards impactful updates and novel capabilities.
This role is open to the US only, with a time zone preference for the West coast.
What you’ll do:
* By 30 Days, you will have* Upgraded existing features to be smarter and/or faster by combining your prompt engineering experience with the latest available models.
* Improved or created new evaluations for our existing features. * By 90 Days, you will have* Prototyped new AI features that address valuable use cases. * Fine-tuned models for our specific needs. * Developed new processes to speed-up how we migrate to new AI models.Requirements:
Hard Skills:
* At least hobbyist experience with prompt engineering – able to prompt LLMs to achieve outstanding and reliable outcomes.
* Proficient in Python and able to hack together end-to-end prototypes.* Foundational analytics (able to manipulate data in Python or SQL).Soft Skills:
* Attention to detail, and a high level of scrutiny for impactful applications of LLMs.
* Curiosity-driven and pragmatic with a focus on delivering results.* A generalist mindset with the ability to e deep into a wide range of challenges.* Resilience and an ability to grind through complex problems.* Openness to disagreement and commitment to decisions once made.* Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences* Independence in managing one’s workload and prioritiesNice to Have:
* Previous experience in fine-tuning LLMs is highly desirable.
What You'll Get:
* A career-defining opportunity to work on LLM features at this pivotal time.
* A chance to work with a dynamic and collaborative team.* Competitive compensation and benefits.* A supportive environment that encourages innovation and personal growth.Join Us:
If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.
",
"
About Fathom:
We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.
Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.
We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:
🥇 #1 Highest Satisfaction Product of 2024 on G2
🔥 #1 Rated on G2 with 1,900+ reviews and a perfect 5/5 rating
🥇 #1 Product of the Day and #2 AI Product of the Year
🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces
📈 We’re hitting usage and revenue records every week
We're growing incredibly quickly, so we're looking to grow our small but mighty team.
Role Overview:
As an AI Technical Product Manager at Fathom, you'll be hands-on with LLMs, prototyping and refining our features. Your work will directly shape our product by generating practical specifications that steer our engineering team towards impactful updates and novel capabilities.
This role is open to the US only, with a time zone preference for the West coast.
What you’ll do:
* By 30 Days, you will have* Upgraded existing features to be smarter and/or faster by combining your prompt engineering experience with the latest available models.
* Improved or created new evaluations for our existing features. * By 90 Days, you will have* Prototyped new AI features that address valuable use cases. * Fine-tuned models for our specific needs. * Developed new processes to speed-up how we migrate to new AI models.Requirements:
Hard Skills:
* At least hobbyist experience with prompt engineering – able to prompt LLMs to achieve outstanding and reliable outcomes.
* Proficient in Python and able to hack together end-to-end prototypes.* Foundational analytics (able to manipulate data in Python or SQL).Soft Skills:
* Attention to detail, and a high level of scrutiny for impactful applications of LLMs.
* Curiosity-driven and pragmatic with a focus on delivering results.* A generalist mindset with the ability to e deep into a wide range of challenges.* Resilience and an ability to grind through complex problems.* Openness to disagreement and commitment to decisions once made.* Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences* Independence in managing one’s workload and prioritiesNice to Have:
* Previous experience in fine-tuning LLMs is highly desirable.
What You'll Get:
* A career-defining opportunity to work on LLM features at this pivotal time.
* A chance to work with a dynamic and collaborative team.* Competitive compensation and benefits.* A supportive environment that encourages innovation and personal growth.Join Us:
If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.
",
Real Estate Transaction Coordinator
locations
USA –Remote– A
Full time
Since 1869 we’ve connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. Were proud to be stewards of amazing brands that people trust. We foster a culture of belonging where people come first, and ersity is embraced. And we live our values, always, while setting the highest standards for performance.
Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
What role will you play? How will you make history with Campbells? Apply today!
In this role, reporting to the Manager, Real Estate Manager, the Real Estate Transaction Coordinator will support the Manger, Real Estate and Sr. Director, Risk Management & Real Estate in the management of Campbell real estate portfolio. This inidual will work with external Brokers, in addition to internal departments such as Supply Chain, Legal, Finance and Facilities to ensure the collection of proper documentation and resolution of any issues that arise for successful, timely completion of all real estate transactions.
Responsibilities:
- Develop a strong understanding of the Snacks and Meal & Beverage business operations to provide operational support to Manger, Real Estate, Supply Chain and Finance to align Campbells supply chain strategy with its real estate portfolio.
- Monitor and report upcoming lease expirations and other critical dates to kick-off strategy meetings and execute renewal notifications where applicable to ensure timely transaction completion.
- Analyze broker market surveys to provide recommendations in accordance with Campbell standards for properties.
- Schedule and manage site visits for Supply Chain and local brokerage teams.
- Consolidate weekly updates to generate transaction status report with recommendations to control delays.
- Collect and analyze data from multiple sources, ensuring accuracy and data integrity, to help generate weekly and monthly presentations for transaction approvals.
- Provide support to the team with any documentation required to be used during the transaction management process, including new leases, renewals, and subleases.
- Act as a liaison between Real Estate, Campbells Legal department, Lease Administration and the Brokerage team to process documents for signature and ensure proper distribution once documents are fully executed.
- Coordinate conference calls and monitor progress of construction delivery for tenant improvement projects.
- Support the Supply Chain team on maintenance and repair escalations with landlords and oversee to resolution.
- Other job duties and responsibilities may also be assigned by the Manager, Real Estate based upon Company need.
Qualifications:
- Minimum education required: Bachelor’s Degree
- Years of relevant experience: Minimum of 2-3 years of relevant real estate experience
- The ideal candidate should be a great communicator who is driven, highly organized, and detail oriented with a strong sense of urgency but not at the expense of quality.
- The candidate will be self-directed and self-motivated and able to multitask in a fast-paced environment.
- This inidual is passionate about efficiency, adaptable to change, and solutions oriented.
- Ability to effectively & productively work from home.
- Strong written and verbal communication skills.
- Skilled in time management, understands the importance of transaction deadlines, and work diligently to prioritize tasks.
- Experience with Microsoft Office Suite.
Travel = <10% (quarterly meetings to Campbell HQ and potential site visits on an ad-hoc basis)
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$61,800-$97,800
Inidual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
Customer.io is hiring a remote Staff Product Manager, Workflows. This is a full-time position that can be done remotely anywhere in Americas.
Customer.io - Power automated communication that people like to receive.
Title: Principle Product Manager
Location: Remote
JobDescription:
Be at the center of AI
With more than 40 million users, Anaconda is the worlds most popular data science platform and the foundation of modern AI development. We pioneered the use of Python for data science, championed its vibrant community, and continue to steward open-source projects that make tomorrows innovations possible. Our enterprise-grade solutions enable corporate, research, and academic institutions around the world to harness the power of open source for competitive advantage, groundbreaking research, and a better world.
Anaconda is seeking people who want to be at the center of Artificial Intelligence. Candidates should be knowledgeable and capable, but always eager to learn more and to teach others.
Here is why people love most about working here: Were not just a company, were part of a movement. Our dedicated employees and user community are democratizing data science and creating and promoting open-source technologies for a better world, and our commercial offerings make it possible for enterprise users to leverage the most innovative output from open source in a secure, governed way.
Summary
Anaconda is seeking a talented Principal Product Manager to join our rapidly-growing company. This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science and machine learning.
What Youll Do:
- Define and own the strategy for their portfolio and generate strategy presentations for their portfolio.
- Key stakeholder in overall product strategy and influences product strategy for other products in their part of the businessAccountable for product strategy and requirements for major product areas.
- A true partner for their product leader and participates in product leadership forums and discussions
- Will influence stakeholders that hold opposing views and is well respected by peers and leaders
- Define, propose, and build a business case for new products and offerings that the company should pursue
- Define, measure, and report applicable KPIs to measure the success of new product initiatives
- Identify long-term direction and strategy of product area and influence company strategy
- SMEIdentify of competitive landscape and owner of competitive briefs and how it affects our strategy to both inform the product but also the rest of the company;
- SME on your markets needs and the customers views of how the team is implementing a product feature.
- Consensus builder but ultimate decision-maker for product direction
- Sets go-to-market strategy and plan for releases with product marketing and executes those plans including content generation
- Ability to manage partnerships and partner relationships for product integration
- Synthesize user and field feedback into long-term plans.
- Write clear and compelling Themes, Epics, and User stories in the most complex user segments.
- Lead development and refinement of user personas.
- Be seen as a key technical influencer for all of product by sales engineering teams.
- Write and deliver strong technical content for end users and field teams.
- Mentor other product managers and lead product processes and forum junior team members
- Maintain a pulse on technical industry trends
- Regularly conduct product demos and presentations internally and externally
- Identify opportunities to create new processes and programs, and can create and implement them
- Product Vision and Leadership on a multi-year horizon
- Macro tradeoffs between products within the portfolio
- Able to perform build, vs. buy, partner analysis for new initiatives recommendations
- Able to influence and drive alignment with senior stakeholders
- Own, define, and report on product and business metrics and manage the health of their business
What You Need:
- Examples of holding others accountable and driving things forward
- Experience product managing multiple products from definition through delivery and end-of-life
- Proven ability to influence cross-functional stakeholders
- Hands-on experience with Pragmatic Marketing, Scrum Alliance, 280 Group, or similar framework.
- Hands-on experience identifying, defining, and resolving user problems.
- Hands-on experience with Pragmatic marketing framework.
- Hands-on experience defining user problems.
- Knowledge of customer IT and data science environments (preferred)
- Understanding of UI/UX principles
- Acknowledged company leader
- Understanding of UI/UX principles and processes
- Demonstrated success in defining and launching products
- Development of roadmaps and product strategy presentations
- Proven ability to influence cross-functional teams and manage up
- Owns reporting of business metrics for their product, like Revenue, ARR/MRR, churn, EBITDA, CAC, LTV, and how we run a business.
- Industry leader with contributions to blogs, presentations at conferences and publications, and significant public profile
- Has shown a significant impact on one or more company business metrics via their products
- Has published and created extensive internal content and is viewed as a thought leader throughout the company
- Fully developed skills in current role
- Team attitude: I am not done until WE are done
- Embody our core values:
- Great People
- Great Product
- Great Performance
- Care deeply about fostering an environment where people of all backgrounds and experiences can flourish
What Will Make You Stand Out:
- Experience working in a fast-paced startup environment
- Experience working in a open-source or data science-oriented company
Why Youll Like Working Here:
- Unique opportunity to translate strong open-source adoption and user enthusiasm into commercial product growth
- Dynamic company that rewards high performers
- On the cutting edge of enterprise application of data science, machine learning, and AI
- Collaborative team environment that values multiple perspectives and clear thinking
- Employees-first culture
- Flexible working hours
- Medical*, Dental*, Vision*, HSA*, Life* and 401K*
- Paid parental leave – both parents
- Pre-IPO stock options
- Open vacation policy*
- Quarterly Snake Days (bonus days off company-wide)
- 100% remote as we are a remote-first company
*FTE employees based on your region
Anaconda’s compensation philosophy is driven by market analysis based on location. To best ensure pay equity, we typically bring in new hires near the middle of the market band for your region. The recruiter you work with can provide more details on this philosophy.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Anaconda, Inc. (We, Us) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our recruitment processes. By clicking Submit Application, you acknowledge you have read our Privacy Policy and that Anaconda can retain your application data for up to 1-year, unless otherwise stated. For the purpose of the General Data Protection Regulation (GDPR) ) and the version of the GDPR retained in UK law (the UK GDPR) the Data Controller is Sydney Artt.
This job post expires 30 days from its original post date
Copy.ai is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Copy.ai - Copywriting simplified.
Discord is hiring a remote Studio Games Product Manager. This is a full-time position that can be done remotely anywhere in the United States.
Discord - The easiest way to talk over voice, video, and text.
Harvest is hiring a remote Product Manager, Growth. This is a full-time position that can be done remotely anywhere in the United States.
Harvest - Simple online time tracking software.
Customer.io is hiring a remote Senior Product Designer - Growth. This is a full-time position that can be done remotely anywhere in Americas.
Customer.io - Power automated communication that people like to receive.
Senior Product Manager
Remote
United States
Product
Full time
Description
LawnStarter is the nations leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning – our vision is to become the one-stop shop for all home services.
Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we’re not stopping there! We’re actively seeking talented and hard-working iniduals like you to join our team and help us achieve our ultimate vision.
Senior Product Manager
As a Senior Product Manager at LawnStarter, you will be a key member of our small team of four product managers. You will have a high degree of autonomy to solve problems with engineers, designers, and marketers in order to improve our user experience and grow our business. This is a high leverage role, with exposure to our entire product line and responsibility for key business metrics.
Problems to be solved
Your main responsibility will be to improve our customer acquisition, collaborating to get us more customers and with higher lifetime value. In order to do that, you will need to prioritize and solve problems, which we have plenty of, such as:
Integrated Signup Experience: We have built a complex signup experience. Leads from multiple sources come through various landing pages to an online flow that is supplemented by drip campaigns and a sales team in order to maximize the probability of each conversion. However, with multiple teams touching each of these parts, how do we ensure that the messaging and experience is smooth, while still maximizing conversions? On top of that, as we add more services to our portfolio that complexity only grows, so how can we, at the same time, maximize value for each service, without creating a disjointed experience or overly complex processes?
Conversion Experimentation: We believe in thinking in bets, balancing confidence levels with experimentation so that we can take calculated risks. This doesnt mean every change needs an A/B test, some things are just inherently correct, but understanding what needs to be tested is an absolute must for this role. We have a very heterogeneous customer base, so the same experience doesnt always work for everyone. We need to understand our customers and test hypotheses on what will work better for them.
Cross-selling: Historically we have been mainly a lawn mowing marketplace. Now, we are aggressively investing in growing our other services. You will need to understand how to grow our other services without cannibalizing our mowing business. That includes defining experiences for customer acquisition for multiple services, without sacrificing conversion rates for one-service customers. To solve this challenge, you will need to work closely with our marketing team to develop customer experiences that match their most likely intent.
Setting Expectations: We only get paid when a physical service is done with quality. That means getting a conversion is worth nothing (or negative) if we dont set the right expectations. That means no tricks or half-truths are worth the early churn. It also means that we need to ensure customers understand the logistics of the service, given that someone is going to show up in their yard and start a service. Some of the common issues we have are locked gates, property obstructions, pet waste, and many other blockers to a five-star experience.
Referral Loops: Happy customers want to tell others about our services and get rewarded for it. We have very timid referral incentives, with user flows that havent been updated in a few years. This is a big opportunity to unlock additional growth, and will require understanding the technical and financial aspects of building a great referral experience.
Requirements
Experience: You have 5+ years of experience in building large scale products and at least a few years of experience building customer acquisition funnels. Bonus if you have spent time solving problems we plan to tackle.
Education: You have a STEM or business background or relevant education that makes you suited to solving problems we plan to tackle.
Problem solving approach: You take pride in understanding problems deeply and asking the right questions. You rely on data to inform your gut. You care about having a structured and logical approach to solving ambiguous and poorly defined problems. This is unlikely to be a good fit if your primary skill or interest is in executing/managing the solution building phase (project management) or engineering solutions (software engineering).
Communication: You communicate well and often. One of the defining responsibilities of a PM at LawnStarter is articulating the problem to be solved and getting buy-in from other departments. We take pride in written communication. You understand that being a PM often involves saying no with empathy and reason. This is unlikely to be a good fit if you are someone who is unable to carve time to think deeply about problems and articulate them to your peers.
Excellence: You set extremely high standards for yourself and others around you. When you say something is getting done, the team can trust you. You dont tolerate mediocrity, but you also dedicate your time to helping others evolve and learn so that the team can operate at a higher level. You also understand that often true differentiation only comes from executing well on very hard things, so you dont shy away from challenges. This is unlikely to be a good fit if you dont have a track record of impressive performance.
Bias for action: You understand that in spite of the careful approach you take to understanding problems and identifying opportunities, you actively try not to be perfectionist or get yourself tied up in knots. You have a bias for action in order to make progress. You enjoy being scrappy and constraints enthrall you. This is unlikely to be a good fit if you, by default, like building complete and full solutions from the get go.
Benefits
- Healthcare benefits: Medical, dental, and vision
- Skin in the game: We want our product managers to benefit from significant company growth. To that end, equity is a big portion of how we structure compensation for PMs.
- Fully remote position: Work remotely from anywhere you want.
- Unlimited PTO: We focus on results. Take the time you need to recharge or enjoy life, work hard when you are back.
- $140-$160k annually
Disclaimer
LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, LawnStarter complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LawnStarter expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic
Technical Product Manager
- Remote
- Full time
- REQ-3360
Job Overview:
The Technical Product Managers in Lexia’s Professional Learning Product Management organization are responsible for guiding the continual improvement and integrity of the professional learning online applications and platform. This requires collaborating with stakeholders across technical and non-technical internal teams, and developing a good understanding of professional learning within the U.S. PreK-12 education market. The Technical Product Managers work closely with each other and the Content, UX Design, Engineering, and QA teams to influence new ideas, drive product improvements, and manage the technical requirements throughout the software development lifecycle.
The Technical Product Managers have a software development, software architecture, or other strong technical background and become subject matter experts on the platform and technology behind the company’s software solutions. They possess strong communication skills, including the abilities to understand and explain market challenges, to define and champion solutions for those challenges, to translate business requirements into feature definitions for technical audiences, and to explain technical risks and limitations to non-technical audiences.
The Technical Product Managers influence and help to manage the product roadmaps and backlog, and assist with internal and external communication of product features, plans, and work in progress.
- Understand the strategic business goals for the product
- Work with customer-facing internal teams to understand desired product feature additions and updates
- Demonstrate proactive understanding of business or market challenges and the ability to offer clear solutions
- Understand and communicate technical constraints and dependencies and how these may affect the roadmap
- Communicate and champion the value of the roadmap goals internally and externally as needed
- Communicate to key stakeholders progress toward the roadmap goals, risks as they materialize, and course corrections when they are needed
- Fulfill the strategic roadmap goals by defining and prioritizing product features and improvements into releases over time
- Drive each release of features and improvements through user stories in cross-functional collaboration with Content, UX Design, Engineering, and QA team members
- Create and manage user stories with clear acceptance criteria, epics for managing related user stories, and bug tickets as needed; ensure that all cross-functional teams understand these artifacts
- Help manage an updated and prioritized backlog that has a clear and understandable set of prioritized user stories and other tickets as needed; help troubleshoot, prioritize, and assign daily any bug tickets created by the Customer Support and QA teams
- Constantly manage the scope and content of each monthly release in collaboration with, and with respect to the bandwidth of, all required cross-functional teams
- Be an expert on the expected behavior and user experience of each products’ user personas in order to proactively identify and create user stories for improvements and bug tickets for escaped defects
- Prepare and publish product release notes
- Demonstrate and explain features and functionality to internal and external stakeholders as needed
- Facilitate creation and maintenance of product documentation such as Help Center articles, user guides, etc.
- Create user personas, use cases, feature briefs and other product documentation outside of the backlog as needed to describe and communicate clearly the value of the features under development
Job Requirements:
- Bachelors degree with at least four (4) years of experience in technical product management
- Experience working closely throughout the entire software development lifecycle with UX designers, software developers, and QA engineers as a product manager or product owner
- Experience as a product manager for online SaaS products is preferred
- The ability to think critically and creatively when faced with competing priorities, feature development challenges, and release-blocking issues
- Strong organizational skills and attention to detail with the ability to meet deadlines
- Excellent communication skills in writing for, conversing with, and presenting to engineers, non-technical business leaders, and customers (who could be anywhere from very technical to very non-technical)
- Expertise working with Atlassian’s Jira software is preferred
To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/