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About Zapper
Our mission is to make the blockchain readable and accessible to everyone. We envision a self-custodial, decentralized future that empowers economic freedom. By demystifying the blockchain, we’re making it possible for everyone to be a part of this exciting future.
At Zapper, we’re a team building and shipping on loop. We have an ambitious roadmap and exciting projects in the pipeline. It’s an inspiring time to be at Zapper!
Employment Equity
We know the importance of a erse and inclusive team. Everyone, regardless of gender, ethnicity, nationality, sexual orientation, religion, age, or physical ability, will find equitable opportunities here.
If you need accommodation during the application or interview process, please reach out to our hiring contact.
Why work at Zapper?
- Our team is made up of the best of the best. You’ll be joining an all-star team that always aims to raise the bar. You will work alongside people who will bring out the best in you.
- Our mission aims to transform how accessible the blockchain is for everyone. We see ourselves as trailblazers and game-changers of the space.
- Benefits. We hire the best and pay accordingly. Salary, equity, group insurance, stipends & more. For this role, the salary bracket is 70k to 110k USD.
Why would Zapper not be for you?
- Often working more than 40 hours a week. If you’re expecting a laid-back working environment - Zapper isn’t for you. We are driven and we work hard.
- We build fast and move fast. The web3 space moves at lightning speed, and Zapper moves even quicker. If you need structure and process at every step to put out your best work, Zapper might not be a good fit for you.
- You spell team with an “I”. At Zapper, we believe that aligning personal and company objectives leads to mutual success. As a small, dynamic group, we thrive when we all push in the same direction. By focusing on making Zapper a better product, we create opportunities for personal growth and career advancement. We value and reward contributions that drive our collective success, ensuring that as Zapper grows, so do you.
About the Role
We are seeking a skilled and motivated Integration Specialist to bring their expertise to Zapper. You will be an integral part of our product team and will work closely with our Product Lead.
This role plays an essential part in Zapper’s objectives of growing its list of supported and integrated applications and providing a first-class curation experience for Zapper Protocol contributors. This role will be connected with Zapper’s user base and the market to ensure proper prioritization.
Responsibilities
- Offer technical support to Zapper’s community and partner with questions and requests about integration opportunities.
- Proactively track opportunities for future integrations
- Assist the Product Lead in prioritizing the integration efforts
- Be a power user of Zapper’s curation products, providing a tight feedback loop to the product and engineering teams
- Write coded integrations of DeFi, NFT, and token contracts into Zapper’s core products
- Migrate existing integrations to new tech stacks within Zapper’s backend
Qualifications
Must haves:
- Knowledge of Typescript
- A clear passion for web3
- An entrepreneurial mindset, and a go-getter attitude
- Be a team player with excellent communication skills
- Attention to detail and keeping projects with many tasks tracked
- Be proactive, driven, and passionate about your work
The following will make you stand out as a candidate:
- Previous working experience in web3
- Have participated in the DeFi ecosystem
- Experience and passion for being in a start-up environment
- Being a user of Zapper’s products
- Proximity to Zapper’s head office in Montreal, Canada
1Password is hiring a remote Senior Product Manager, Onboarding and Activation. This is a full-time position that can be done remotely anywhere in Canada or the United States.
1Password - The world's most-loved password manager.
Gemini is looking to hire a Lead Product Manager, Crypto Core to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY, or Singapore.
Mozilla is hiring a remote Senior Designer/Art Director. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Mozilla - Non-profit champions of the Internet.
Title: Senior Product Manager – Data Products
Location: Remote United States
Full-time
Job Description:
Become a part of our caring community and help us put health first
The senior product manager will play critical role in defining and executing Integrated Health data strategy and oversee the creation of trusted, cross-domain data assets that power the next generation of recommendation engines, predictive models, patient 360 and AI based solutions that enhances omni channel patient experiences.
The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
- Must have solid data background
- Data governance and lifecycle, data stewardship
- Data products, customer 360, CDP
- Comfortable around data and be able to perform basic queries in Snowflake, SQL, etc
- Passionate about patient experience
- E2E product lifecycle management
- Bachelor’s degree or equivalent technical experience
- 3+ years of experience in product management
- 3+ years of experience with hands on data work
Preferred Qualifications
- Masters degree in computer engineering, data science or equivalent
- 5+ years of experience in product management
- 5+ years of experience with hands on data work
- 5+ years of experience in Health Care settings
- Hybrid or remote work arrangement allowed for qualified candidates
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format: HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and inidual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$102,200 – $140,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or inidual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, iniduals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Outbound Enterprise Product Manager, Cards
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Enterprise Engine team at Stripe is responsible for ensuring that the world’s largest companies adopt and love Stripe. The Enterprise Engine team is cross functional, developing a product and GTM strategy to ensure Enterprises are a catalyst for long term growth. The team is responsible for developing the metrics and plan to ensure we are building the right products for Enterprises, and providing connective tissue between users, engineering, product, and GTM at Stripe.
What you’ll do
As an Outbound product manager, you will be primarily focused on GTM activities, working closely with account teams and customers through various interactions. You will not be mapped to a single product but instead will work across the full portfolio of product and engineering teams. You will engage as a subject matter expert with top users to improve their experience throughout the entire lifecycle, from engaging in pre-sales conversations, serving as a product partner in escalations, and determining how to creatively solve their top requests. Through these direct interactions, you will gather customer needs, learn about industry trends and competitor’s offerings and influence the roadmap of the company. You will be deeply familiar with our suite of products to enable Stripe GTM teams and external stakeholders.
You will not be expected to maintain a product backlog or directly own product strategy but you are deeply embedded in the product and engineering organization, attending team meetings, product shaping reviews, planning cycles, etc. You report to product manager leaders, will be measured against the product management career ladder and will be expected to participate in the life of product management at Stripe (culture events, interviews, etc.)
You will contribute to the definition of our strategy. For example, you will be instrumental in making decisions about industry strategy, industry product/solution development, partner strategy, and ensuring product-market-fit. You will develop plans to achieve our strategy including product development requirements, program definitions, commercial constructs, and more. In short, you will develop the plan to do whatever it takes to help large Enterprises be successful across the entire product portfolio of Stripe. You will also investigate horizontal requirements. For example, enterprise data needs, enterprise reporting needs, regional considerations, etc. If you enjoy shaping an ambitious and ambiguous problem, this role is for you.
Responsibilities
- Large user CSAT
- You improve the experience of large users with Stripe for Cards processing at all points of their lifecycle.
- You meet with customers regularly to educate them about our cards portfolio of products, you steer them towards outcomes that are more favorable for them and for Stripe. You are the voice of the Enterprise roadmap across the user base.
- You engage with users both reactively (customer requests about joining a beta feature, account team needs help about a priority user asks, etc.) and proactively (account check-ins, celebrate wins, get ahead of renewals, etc.)
- ONR impact
- Your interactions with customers help you generate new product ideas for the central PM teams, and ultimately influence the roadmap, generating higher share of wallet or new monetized product launches.
- You help unblock new deals or avoid existing user churn by selling what’s on the truck.
- You help champion the adoption of our product portfolio that directly improves ONR (Vault SKUs, Disputes SKUs, etc.) or indirectly (Enterprise features that lead to higher SoW, etc.)
- Enablement
- Internal: You capture user feedback at scale and cascade that out to XFN teams.
- External: You improve the external perception of Stripe products by participating in customer briefings, partner enablement or external content creation for strategic user engagements.
- Product and Engineering teams focus
- You creatively solve priority users asks to avoid spending engineering resources on single customer problems and help sell what’s on the truck
- You engage with customers on early exploration and product ideas and can help assess complexity without heavy engineering scoping
- You can help extend product manager activities with customers and GTM, like identifying beta customers and enrolling them in product trials
- You form a POV on Enterprise solutions and packages that resonate with our largest users
- Long term goals
- Organizational improvement
- You identify process improvements to improve GTM product team interactions.
- You pilot those within our teams and you help roll those out more broadly at Stripe.
- Institutional knowledge
- You obsess with customer needs, competitive offerings or new industry trends. You attend industry conferences, analyst briefings or network events. You raise the bar for payment and user knowledge of your teams
- You bring this knowledge back to your product and engineering teams in the forms of summarized briefs, competitive overview or feedback on strategy.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- * Relevant career experience: 5 to 7 years of relevant experience in frields like Product Management, Technical Account Management or Integration Engineering at a top tier tech company.
- Excellent communicator: You are extremely comfortable in front of large or senior audiences, internal or external. You can craft clear written communications artifacts. You adapt your communication to your audience: internal/external, seniority, technical expertise, payment savviness, etc.
- User first: You obsess over customer success and quality of experience. You have deep user empathy skills that you can convey back to our teams.
- Technical: You can understand the product deeply. You meet with engineers directly and can talk about technical design. You can advise customers about technical integrations. You’re comfortable writing your own queries or making a small code change as necessary.
- Creative & Curious: You like to solve problems in novel ways, you can suggest alternatives like a manual workaround to a feature request, you always want to understand user needs and how we can solve problems in different ways than our competitors do.
- Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
- Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
- Results-oriented: You enjoy doing whatever it takes to execute on complex projects
Hybrid work at Stripe
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for iniduals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $162,300 – $243,600. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Office locations
New York, South San Francisco HQ, or Seattle
Remote locations
Remote in United States
Team
Operations
Job type
Full time
Senior Product Manager – HR/Payroll
Job Locations: US-US-Remote
ID2024-7928
Category
Product Management
Type
Full Time
Overview
Powerschool is one of the fastest growing education technology companies, with more than 45 million users across the world. We are giving educators and administrations all the tools they need to effectively run their districts and drive student and financial performance. Working at PowerSchool in this role offers you a chance to help solve the most important challenges in education relating to a financial management in an environment that’s fun, collaborative, and innovative. We are looking for smart, creative iniduals who are passionate about the education space and who aren’t afraid to show it.
The Senior Product Manager – HR/Payroll is accountable for driving the product management of HR and Payroll on our flagship service – PowerSchool ERP. In this role, you will be reporting directly to the VP, Product Management and will be responsible for the roadmap of HR and Payroll on this solution. You are also responsible for working directly with customers to identify issues as well as high-value enhancements to drive growth, retention, and customer satisfaction and creating and adhering to KPIs. This role will also work with our Compliance team to keep abreast of changes to American payroll legislation and work directly with government agencies to obtain clarification of requirements where needed.
This position will follow the Agile development process, to define the scope of work for the Scrum team by creating user stories, developing acceptance criteria, and refining the product backlog. Working with product management and subject matter experts, you will apply incremental delivery principles to working practices, driving the delivery of value through your teams; communicating progress; both internally as well as directly to customers, eliciting feedback and enabling stakeholder reviews for validation in the process.
This position is also expected to assist in driving best practices in product management throughout the product and engineering teams and will also use their skills to advance the progress of Agile methodology and provide timely reporting to Senior Leaders to ensure corporate objectives are being met.
Responsibilities
Essential duties and responsibilities include the following.
- Improve organizations performance on delivering products by managing the cross functional development scope with Product Managers, Product Owners and Scrum teams.
- Support the VP, Product in the development of product vision, goals, themes and features and drive the product roadmap and long-term product strategy with these in mind
- Participate and help lead daily scrum ceremonies, leading refinement sessions, and engaging with your Engineering team, guiding direction and focus
- Translate product directives into backlog items, effectively representing customer needs. Serve as the primary source of external information for the Scrum teams, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements framing the scope of the capability –independent of implementation.
- Work closely with Development on implementation issues
- Review QA test plans to align with acceptance criteria
- Work directly with customers to understand their needs as well as to continuously communicate back to them our roadmap and progress
- Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including external and internal customers
- Liaise with other product managers on PowerSchool ERP to drive alignment and roadmap
- Ensuring the correct features are being development, considering the value being delivered against the cost of delivery
- Provide weekly reports on project status to Senior Leaders
- Monitor and identify impediments to release objective and suggest corrective actions as necessary
- All other duties as assigned
Qualifications
To be considered for and to perform this job successfully, an inidual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
- 5+years’ prior experience in a product management role
- Previous product experience with US HR and Payroll is required
- Excellent understanding of Agile Values and Scrum Methodology
- Excellent ability to effectively prioritize and execute tasks in a high-pressure environment
- Excellent ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Excellent ability to handle a heavy workload with multiple projects and frequent interruptions
- Excellent ability to work in a changing, dynamic environment
- Excellent understanding of the software development life cycle (SDLC)
- Strong attention to accuracy and detail, while still results oriented
- Strong knowledge of Agile/Scrum methodology practices
- Strong problem solving, conflict resolution, interpersonal and presentation skills.
- Experience with business analysis, documenting use cases or requirements gathering
Compensation & Benefits
PowerSchool offers the following benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off – DTO)
- Paid Community and Volunteer Time Off (VTO)
- Wellness Program, including ClassPass& Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $64,200 – $120,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
PowerSchool is committed to a erse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the ersity of our workforce, we celebrate the erse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [email protected].
Deel is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in EMEA or LATAM.
Deel - Payroll and Compliance for International Teams.
Flatfile is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in the United States.
Flatfile - The elegant import button for your web app.
Product Manager, Customer Experience (US)
Product · Washington, District of Columbia
Position Title: Product Manager, Customer Experience
Location: Remote – United States Salary: DOE Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your time zone, we embrace flexibility and trust you to manage your schedule to meet your inidual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives.Contract Type: Permanent, full-time
Travel: Up to 20% travel
Reporting To: Zahra Safavian, Chief Product Officer
Start Date: September 16, 2024
Are you passionate about creating exceptional learner experiences? Nexford University is looking for a dynamic Senior Product Manager, Customer Experience, to shape the end-to-end learning journey and elevate student success. This role is perfect for someone who excels in both strategic thinking and execution, with a strong focus on user-centered design.
Why You’ll Love This Role
- Lead Learner-Centric Design: Create intuitive, engaging learning experiences that seamlessly integrate technology, support services, and academic programs. Your work will directly contribute to transforming lives through education.
- Drive Data-Driven Improvement: Continuously analyze user feedback and data to identify pain points, optimize processes, and deliver innovative solutions that enhance the overall learner experience.
- Collaborate Across Teams: Foster a culture of collaboration with cross-functional teams, ensuring a unified approach to learner success and the seamless introduction of new products, features, and experiences.
Key Responsibilities
- Craft Customer Experience Strategy: Develop and execute a comprehensive strategy that aligns with Nexford’s mission, enhancing every touchpoint in the learner’s lifecycle.
- Oversee Product Design & Development: Lead the design of learner-centric products, from software applications to academic programs, ensuring they meet user needs and business goals.
- Promote Continuous Improvement: Utilize data analytics to drive iterative improvements, making a measurable impact on learner satisfaction, enrollment, retention, and success.
Skills and Qualifications
- 3+ years of experience in product management, preferably in education or technology.
- Strong customer focus with a passion for delivering exceptional user experiences.
- Proficiency in data-driven decision-making and cross-functional collaboration.
- Excellent communication and leadership skills.
Why Nexford?
Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you’ll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.
Location
Washington, District of Columbia
Department
Product
Employment Type
Full-time
Minimum Experience
Experienced
Compensation
DOE
Mercury is hiring a remote Group Product Design Manager - Banking. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Mercury - Banking built for startups.
Cloudflare is hiring a remote Product Manager - Data Localization. This is a full-time position that can be done remotely anywhere in the United States.
Cloudflare - The web performance & security company.
Sherpany is hiring a remote Senior Product Data Analyst (6 months). This is a contract position that can be done remotely anywhere in Europe.
Sherpany - The next generation software for successful executive meetings.
Senior Manager of Call Center Operations
Fully Remote • Remote Worker – N/A
Full-time
Description
OpenLoop is looking for a Senior Manager of Call Center Operations to join our team Remotely or at our HQ in Des Moines, IA. In this role you will be responsible for overseeing the day-to-day operations of our offshore call centers. It will require a strategic thinker with a strong analytical mindset to drive performance through data-driven decision-making. The ideal candidate will have extensive experience in analytical call center management, excellent leadership skills, and a proven track record of improving operational metrics.
About the Role
Responsibilities include, but are not limited to:
- Lead and manage a team of call center supervisors and agents, providing guidance, support, and training to ensure high performance.
- Foster a positive and motivating work environment to enhance team morale and productivity.
- Develop and implement strategies to optimize call center operations, including workforce management, process improvements, and technology enhancements.
- Monitor key performance indicators (KPIs) and implement corrective actions to achieve and exceed targets.
- Utilize data analytics to track and analyze call center performance metrics, identifying trends and areas for improvement.
- Generate and present detailed reports on call center performance, providing actionable insights to senior leadership.
- Ensure exceptional customer service by implementing best practices and continuous improvement initiatives.
- Address escalated customer issues and implement solutions to prevent recurrence.
- Work closely with cross-functional teams, including IT, HR, and Quality Assurance, to align call center operations with overall company goals.
- Collaborate with offshore partners to ensure seamless integration and effective communication.
- Manage call center budgets, ensuring cost-effective operations without compromising service quality.
- Allocate resources efficiently to meet operational demands and business objectives.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field
- Minimum of 7 years of experience in call center management, with at least 3 years in a senior management role.
- Strong analytical skills with experience in data analysis, reporting, and performance management.
- Proficiency in call center software and CRM systems.
- Excellent leadership and communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Experience managing offshore call center teams.
- Knowledge of healthcare industry regulations and best practices.
- Six Sigma or Lean certification preferred.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
Salary Description
$80,000- $110,000
Title: Sr Mgr Business Operations
Location: Remote, US
Department: IT
Job Description:
Requisition Number: 97786
Position Overview
The Sr Manager, CRM Operations will play a critical role defining and, in collaboration with key stakeholders, implementing Insights global CRM and (future PSA). policies, procedures and infrastructure. A cornerstone of Insights IT transformation in the coming years, the Sr Manager CRM Operations will create relationships across the enterprise toexecute against vision towards short and long term goals, plans and action for implementing applications, extensions, and integrations of the Salesforce solution tobusiness strategies and priorities, delivering impactful outcomes. This leader will work closely with business partners, stakeholders, and the CRM teams to create and execute against the roadmap that supports Insights ambition to be the leading Solutions Integrator.
Incumbents provide leadership and business support to other CRM team roles
What youll do at Insight
- Works closely with stakeholders for eliciting requirements and transforming needs into efficient and effective solutions by working with technical team for design, development and execution. Includesrequest review and engagement, drive communication across teams, determine change roll out executionto ensure a seamless transition from existing processes to new processes.
- Responsible for requirements gathering with global teams, lead intake sessions, process optimization, and documentation, build user stories as needed to support business needs. Develop and consider global architecture and needs to optimize CRM usage. Focused on business process elicitation, documentation, and improvement. Functions as middleman between internal customers and technical teams. Engage other specialties (IT, PAs, etc) as needed to achieve results
- Drive and challenge functions on their assumptions of how they will successfully execute their plans. Recognize opportunities for improvement within the function to create efficiencies or improve results and drive global capabilities to business via delivery standards and process improvements, ensuring right ROI and impact from tools
- Build tight partnership with business, key audience, decision makers and thorough understanding of needs, drive to future state vision / process, including team calls and engagement.
- Collaborate closely with technical teams for future work user requirements, stories, validation and hand off for development and rollout
- Partner w/ FP&A teams with work to forecast flows and process.
- Work with VP CRM regarding:
- future state vision of CRM, key integrations, PSA work in future
- Define key metrics to monitor and measure, and build out to capture
- Create alignment and synergy with business and technical teams throughout organization.
- Ensure workflow vision
- Budget accountability-Analyze, assess and document the Return in ROI
- In partnership with Data governance analyst ,and others on CRM team, ensure clear data management strategy to improve CRM data quality and support desired business outcomes. Key measurements include:
- Accuracy in sales forecasts and reporting
- Data privacy compliance
- Targeting for marketing, customer success and other program growth
- Operational efficiency
- Provide guidance and support to CRM users
- Align strategic goals of the Insight with the function goals and processes
- Think strategically, anticipate future trends and envision the path to get there. Think three or four tasks ahead of a project’s current status
- Manage multiple process/system improvement projects simultaneously.
- Identify the need for and plan change management
- Conduct process analysis using standard data analysis and interview techniques. Need to be able to communicate with all levels of the organization in order to obtain information needed quickly.
- Mentor and train Business Analyst I, Business Analyst II teammates.
- Learn new business processes with little direction.
- Other duties as assigned.
What youll need to join Insight
- BS/BA required with a concentration in a business discipline preferred.
- Must have 5+ years experience in requirements definition, project management, change management and problem solving in a service business environment.
- CRM experience a plus.
- Experience with process improvements across different departments within an organization required.
- Highly articulate and professional in both oral and written communication, as well as presentation, persuasion and negotiation skills to achieve desired result needed.
- Must have broad business experience.
- Ability to read, analyze, and interpret general business/ professional journals, technical procedures, or regulations required.
- Ability to effectively present information and respond to questions from groups of managers, customers, other employees a must.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Ability to write using original or innovative techniques or style.
- Ability to make effective and/or persuasive presentations on controversial or complex topics to top management and/or boards of directors.
- Must have successful experience with mentoring and training other teams
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of time.
*Base salary is determined by level of experience and ranges from $112,000-124,000 with an additional 15% bonus, options for healthcare, PTO, 401k, etc
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes:Remote||Arizona (US-AZ)||United States (US)||Sales/Business Development|| None||Remote||
Job Segment:CRM, Operations Manager, Change Management, Business Analyst, Project Manager, Technology, Operations, ManagementTitle: Programming Support & Operations
Remote Position
locations
Virtual, FL
Virtual, CO
Virtual, AZ
Virtual, HI
Virtual, MT
Virtual, NV
Virtual, OR
Virtual, NM
Virtual, UT
Virtual, NE
Virtual, WA
time type Full time
job requisition id Req30276
iHeartMedia
Current employees and contingent workers click here to apply and search by the Job Posting Title.
The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
- More #1 rated markets than the next two largest radio companies combined;
- We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
- iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
- We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
- iHeartRadio is the #1 streaming radio digital service in America;
- Our social media footprint is 7 times larger than the next largest audio service; and
- We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the ersity of the many communities we serve – and our company reflects that same kind of ersity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a erse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
What We Need:
iHeartMedia Programming Operations is looking for a jack-of-all-trades to help us supporting 850+ stations and digital operations. You could be a studio engineer, a broadcast IT pro, a tech savvy PD, a multi-tasking wizard of a board op or any one of a number of backgrounds ready to join our mission of helping to operate the largest audio company in the world.
What You’ll Do:
- Learn, test, & support the Sound+ cloud playout system
- Work with Program Directors and Engineers to convert stations from NexGen to Sound+ and all that entails
- Help find missing content and get it loaded prior to air
- Act on silence tickets and troubleshoot why the silence occurred and how to prevent it in the future
- Use GSelector to export logs and troubleshoot
- Utilize an audio editor
- Read application logs and try to decipher what happened
- Follow documented processes to provide repeatable results
- Think critically, stay calm, act intentionally.
What You’ll Need:
- You know radio and you’re more than tech ‘savvy’.
- You’ve loaded brokered programming and understand how to backtime to hit top of hour news.
- You’ve engineered a sports remote and can deal with rain delays.
The position is 100% virtual. You can work from anywhere. We’re also flexible about whether it is a 4 or 5 day work week. However, we are a 24/7 business so your schedule WILL include weekends and possibly nights.
What You’ll Bring:
- Respect for others and a strong belief that others should do this in return
- Full proficiency and understanding of job function
- Open communication with colleagues and direct reports that encourages collaboration and team consensus
- Strong problem solving skills
- Efficiency with independent work under minimal guidance
- Commitment to process improvement for overall team effectiveness
- Professional communication that stresses diplomacy, empathy and patience
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$24.00 – $30.00
Location:
VIRTUAL EST, FL
Position Type:
Regular
Time Type:
Full time
Pay Type:
Hourly
Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the erse needs of our changing workforce, including the following:
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Muck Rack is hiring a remote Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.
Muck Rack - The new standard in public relations software.
GitHub is hiring a remote Staff Product Designer - Copilot. This is a full-time position that can be done remotely anywhere in the United States.
GitHub - The world's leading software development platform.
Growth Operations Manager (Remote – US)
Remote
Full Time
Mid Level
About Your Role:
Our Growth team uses data, systems thinking and automation to strategically scale revenue. As a Growth Operations Manager on the team, you will own the systems and processes that power marketing campaigns, generate pipeline and directly accelerate revenue growth. If you think outside the box, keep tabs on new tools and martech, love to build, experiment and optimize, believe that AI can be used thoughtfully to augment human workflows and you are obsessed with ensuring everything you touch is organized, well-documented, automated, trackable and designed for scale, this is the right role for you.
Who You Are:
- In this cross-functional role, you’ll work with marketing, sales, product, and more to prioritize GTM projects, identify and execute on opportunities to optimize our customer journey, build and improve marketing campaigns, track leading indicators and report on results.
- You’ll be the point person for all marketing campaign operations and new implementations, supporting customer acquisition, expansion, and retention.
- You’ll obsess over the operations and efficiency of our customer lifecycle to ensure a delightful experience for buyers, speedy meeting booking, proper follow up by sales, stellar enablement, personalized touchpoints at key milestones and smart expansion/upsell campaigns.
- You will proactively ensure that everything in our MarTech stack is working as it should be, owning and maintaining the technology foundation that delivers an exceptional experience for our buyers and supports our marketing goals.
- You’ll proactively partner with our signal partners, bizops and sales ops as you own and innovate on lead scoring, nurtures, and signal-based triggers.
- You’ll build advanced automated workflows using tools like Sendoso, Clay, ChatGPT, 1st, 2nd, and 3rd party signals and Marketo/Salesforce.
- You will be obsessed with helping the GTM team make smarter data-driven decisions, consistently tracking, testing, and analyzing funnel data and campaign metrics in Hockeystack, Marketo, SFDC, Tableau, and more to improve and optimize programs.
- You are comfortable working with large data sets and multiple integrations, and you are skilled at creating dashboards/pulling reports and summarizing findings for stakeholders.
- You have strong, hands-on technical expertise with marketing tools like Marketo, SFDC, Chili Piper, UserGems, Qualified, Outreach, LeanData, Apollo, Clearbit, ChatGPT, and MadKudu.
Your Experience:
- 3-5 years of Marketing/GTM Operations experience.
- Advanced knowledge in Marketo & SFDC.
- Strong hands-on experience with marketing initiatives including implementing lead ingestion through website form fills, API webhooks and lead gen forms, running enrichment to ensure data quality needed to route leads, implementing webhooks, intent triggers, and lead lifecycle management.
- Impeccable analytical and conceptual problem-solving skills. Big plus if you have an entrepreneurial hacker’s mentality and are energized by finding novel ways to drive revenue and optimize our funnel.
- Strong ability to operationalize campaign operations management at scale.
- Excellent cross-functional stakeholder management and communication skills.
- Experience working with a high degree of autonomy in a fast-moving startup or a hyper growth environment.
- Excellent judgment and prioritization skills.
What We Believe:
- One Team – Everyone belongs here, and whether it’s your first day or you’re the CEO, your voice and ideas matter to us. By embracing the “One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
- Fuel Potential – Providing iniduals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
- Real Connections – It’s a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
- Unboxed Thinking – We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting erse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
- Customer Centric – We understand that our success depends on our customers’ success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers’ satisfaction and happiness are our ultimate measures of success.
What You’ll Love:
- Comprehensive Medical Plans plans – we’ve got you covered!
- Take-What-You-Need Time Off
- Vacation Bonuses 2X/Year
- 401K Plan
- FSA Plan
- Free General Medical & Mental Health care via Healthjoy
- Volunteer Time Off
- Birthday Time Off
- Generous parental leave benefits for both birthing and non-birthing parents
- Access to Employee Assistance Programs (EAPs)
- Fitness discounts through ClassPass
- End-to-end family planning discounts through KindBody
- Discounted pet insurance through Pin Paws
- Free and discounted legal benefits through Rocket Lawyer
- Financial wellness benefits through Morgan Stanley
How we work:
• We work sane, sustainable and flexible working hours. • We offer PTO, and have a genuine, supportive culture around work life balance and boundaries. • We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization. • We provide comprehensive benefits to reward and support our employees.Who We Are:
Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! We’re a Series C company with $154M in venture capital funding with more than 800+ customers and 20,000 active users. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics.Our mission is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.
Sendoso is an equal opportunity employer: we value ersity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.
Sr. Product Manager, Healthcare
United States
Healthcare Ecosystem – Product
Full Time
Remote
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers, and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education, introducing some of the first web-based professional education courses in 2001. Today, the company’s family of brands are the leading online professional education platforms in their respective end-markets. We proudly to serve >1 million customers annually and employ more than 1,000 mission-aligned professionals. To learn more, please visit: www.colibrigroup.com
Position Overview:
The Sr. Product Manager will coordinate with key stakeholders in sales, marketing, design, development, and operations. This role will be charged with creating the product growth strategy including: design, build, successful launch, and grow throughout the product lifecycle – resulting in innovative learning products within the Colibri Healthcare portfolio.
What You’ll Do
- Develop strategy and product roadmap for a specific market or product line within Healthcare Ecosystem that will deliver world-class learning experiences to Colibri Healthcare’s customers.
- Accountability to track, report, and drive key product performance metrics across product, marketing, sales, and support teams.
- Analyze various product inputs, customer requirements, designing solution architectures and developing the business case for new product development.
- Understand and interpret business requirements in tandem with the product technology team to create use-cases and user interface wireframes, and to determine internal and external system requirements.
- Organize market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors.
- Study healthcare industry standards and staying up-to-date on industry changes and compliance issues.
- Gather inspiration and ideas by visiting/contacting customers regularly and reviewing software and other products that solve similar problems in other domains.
- Collect direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment.
- Collaborate with leadership peers in sales and marketing to set budget and overall GTM strategies.
- Coordinate with sales, marketing, development, and customer support to bring together ergent ideas and convince various stakeholders to rally behind a single product vision.
- Work with VP of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases.
- Communicate product and roadmap updates across Colibri.
What You Need to Succeed
- 5+ years in a product leadership role
- Experience leading direct reports within a Product organization
- Demonstrable history of bringing products to market and driving business growth
- Successfully worked in a matrix shared service operating model
- Familiarity and experience working with product design frameworks (e.g. Design Canvas)
- Realtime experience on a team that has designed and built customer-facing products – preferably in the continuing education space.
- Attention to detail; extraordinary eye for usability and the customer experience.
- Great people skills; able to facilitate, negotiate and persuade stakeholders.
- Excellent written communication skills with the ability to succinctly convey complex ideas through the written word.
You Must Be
- Comfortable in front of an in person or virtual white board and can describe complex information in a concise, yet thorough manner.
- Able to align user experience and business acumen to ensure financial viability of the product we build.
- Able to break complex long-term projects into a stepped phase approach.
- Able to prioritize execution and know how to get the job done.
- Flexible and agile; able to rapidly adapt to changing situations and inputs.
- A self-starter able to collaborate on the strategy, direction, and initial considerations, but then operate independently and effectively with minimal management oversight.
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you’re excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn’t align perfectly with every qualification listed. We are committed to building a erse and inclusive workplace, and we believe that ersity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don’t hesitate to take the leap and apply today!
Title: Principal Product Manager (Remote Eligible)
Location: Bellevue, WA, USA
Job Description:
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet. You will be accountable for driving business impacting investments within areas of high ambiguity, driving strategy that aligns with customer demands, business goals, and industry trends. Join us and help our customers leverage the potential of their workforce and mobilize their talent.
You will report into a leader in Product Management, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
- Define a vision and strategy for your product area informed by company objectives, customer needs, and industry best practices
- Partner with technical and product leaders across Smartsheet to align strategy and platform investments and work closely with design and engineering to create compelling, high-quality customer experiences
- Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
- Partner with research, product design, data science and analytics teams to run experiments and test prototypes to validate hypotheses
- Communicate strategy, platform health, capabilities, winning and losing experimentation, and insights to a wide audience
- Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
- Support other duties as needed
You Have:
- 8-10+ years of product management experience
- Successfully delivered a delightful user experience with high-scale platforms
- Experience with agile and waterfall project management methodologies, Scaled Agile Framework (SAFe), critical path, dependencies, and baselines preferred
- Experience delivering highly-complex enterprise software products from inception to launch
- Data-driven mentality with a focus on metrics and analytics
- Experience with agile development processes and frequent product releases
- Excellent written and verbal communication skills
- Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers
Perks & Benefits:
- HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
- Equity – Restricted Stock Units (RSUs) for eligible roles
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000
Get to Know Us:
At Smartsheet, weve created a place where everyone is welcome people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. Youre encouraged to apply even if your experience doesnt precisely match our job descriptionif your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world worksjoin us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Title: Product Manager – OTC
Location: United States, Europe
Full-time
$101K – $153K
This is the target annual salary range for this role. This range is not inclusive of other additional compensation elements, such as our Bonus program, Equity program, Wellness allowance, and other benefits [US Only] (including medical, dental, vision and 401(k)).
The compensation range provided is influenced by various factors and represents the initial target range. Our salary offerings are dynamic and we strive to ensure that our base salary and total compensation package aligns and recognizes the top talent we aim to attract and retain. The compensation package of the successful candidate is based on various factors such as their skillset, experience, and job scope.
Job Description:
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of Work
The Team
Kraken OTC strives to provide seamless and robust trading & lending solutions that cater to our high net worth and institutional clients looking to execute or borrow large amounts of crypto with best pricing, security, privacy, and minimal market impact.
Our team tackles unique challenges within crypto markets such as fragmented liquidity, slippage, execution of various yield strategies, and regulatory complexities associated with digital assets.
Joining our team means being at the forefront of the crypto industry, where your work directly influences the market and contributes to shaping the future of digital finance. You’ll collaborate with experts in a stimulating environment that values innovation, integrity, and foresight.
Recently we successfully launched an OTC Lending program that is fully collateralized allowing clients to borrow assets off-platform. Additionally we have expanded our sources of liquidity to provide better pricing to our clients.
Looking ahead, our main goals are to expand our global footprint, develop deeper liquidity pools, and pioneer innovating spot trading, derivatives, and lending products. We aim to lead the charge in regulatory advancements, sustainable crypto practices, uphold crypto culture and values, setting benchmarks for the entire industry.
The Opportunity
- Create, adjust and deliver overall product strategy and product roadmap
- Work closely in a cross-functional team environment coordinating with multiple team leads to utilize resources in delivering the OTC Desk needs
- Work closely with OTC and Institutions stakeholders to define and develop detailed product and business requirements
- Perform User Acceptance Testing and ensure requirements were understood and implemented as requested
- Influence product and technology strategy and direction (roadmap), and product and user experience decision-making
- Manage engagement with internal and external parties
- Evangelize the power of analytics and experimentation in building a data-driven organization
- Actively prioritize product backlog , pre planning, prioritization and user story mapping sessions
- Develop product documentation including specifications, wireframes, site-maps, and process flows
- Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources
- Ensure proper integration and scalability of shared systems, products and tools
Skills You Should HODL
- Expert knowledge of cryptocurrency trading, derivatives, lending, and complex automated platforms
- A deep understanding of the needs of the end consumer: institutions and high net worth iniduals
- 3+ years of product management experience
- Expertise in data gathering and analysis
- Solution oriented, highly-motivated and proactive self-starter
- SQL and Python experience is encouraged, but not required
- Strong grasp of information architecture and user experience best practices
- Strategic mindset coupled with a keen attention to detail
- Well-rounded interpersonal skills, and experience interacting with erse personalities
- Outstanding organizational and communication skills and the ability to balance multiple priorities
- Advocate for project management principles and best practices
- Exceptional communication and presentation skills
#LI-Remote #LI-BM1 #USCANUKEU
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their erse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Title: EOR Operations Coordinator – German Speaker
Location: Remote-EMEA
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
The position
This is an exciting time to join Remote and make a personal difference in the global employment space as a EOR Operations Coordinator, joining our Employer of Record (EOR) Operations team.
This position requires fluency (written and oral) in both English [C1 level or higher] and German [C1 level or higher].
As an empathetic problem-solver, the EOR Operations Coordinator will be instrumental in supporting the organization and administration of the employee lifecycle. They will do this by executing general administrative work to support their peers in Onboarding, Lifecycle and Mobility teams – helping to deliver a quality experience for Remote’s global employees.
This is an entry level position, where you will be reporting to an Operations Manager.
What This Job Can Offer You
- Responsible for assisting the EOR Operations team in the onboarding and/or offboarding of employees (external to Remote), including taking on basic projects and tasks to provide administrative support to other global specialists
- Responsible for assisting the EOR Operations team in creating and maintaining documentation.
- Responsible for supporting mobility-related administration tasks including registrations, checks, and/or other verifications.
- Implement directives and processes aimed at improving the employee experience.
- Manage and organize employee data and/or other relevant data processes from our product, ensuring information is current, secure and confidentiality is maintained.
- Support reporting, audit, compliance, and data integrity initiatives.
- Help execute automation opportunities within onboarding processes, as directed by EOR Business Operations managers and/or other EOR Operations Managers
- Gain first-hand experience working directly with employees by handling a small selection of onboarding and/or offboardings and/or mobility support.
What You Bring
- Written and oral fluency in both German [C1+ level] and English [C1+ level].
- Work experience in a general HR administration, Mobility management or people operations function supporting work carried out by broader teams/units.
- Some experience working in a fast-paced, cross-functional environment, ideally within a startup or tech environment.
- Able to take direction from peers, by following instructions well and picking up process-related work quickly, accurately and effectively.
- Strong sense of ownership, comfortable working independently, asks for help when needed.
- You’re a productivity geek and constantly thinking of ways to improve processes.
- Team player, ready to support colleagues across multiple departments and keen to learn new skills.
- Excited by the constant change and growth working in a startup company brings.
- Bonus points if you’re fluent in multiple languages.
- Bonus points if you have experience working remotely.
Practicals
- You’ll report to: Manager, EOR Operations
- Team: EOR Operations
- Location: TBD
- Start date: As soon as possible
Application process
- Interview with Recruiter
- Interview with Hiring Manager, EOR Operations
- Interview with Manager, EOR Operations
#LI-DNP
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Reddit is hiring a remote Senior Product Manager, Experimentation (Platform). This is a full-time position that can be done remotely anywhere in the United States.
Reddit - The front page of the internet.
SR. CX Project Manager
- Reference Number: 314431
- Posted: 08/07/2024
- Job Type: Contract
- Industry: Business and Financial Operations
- Work Location: Remote
Are you a seasoned Project Manager with a passion for customer experience (CX) and a knack for driving cross-functional projects to success? Our esteemed pharmaceutical client is looking for a CX Project Manager to join their dynamic team.
Please note, IT Program Management is not applicable to this role, and will not be considered.
CX Project Manager
Location: Remote (must be able to work in EST) Rate: $70.00 – $75.00 per hour Duration: 12 month contractCX Project Manager Role Summary:
Seeking a seasoned project management professional to join our Customer Experience & Engagement team. This role combines traditional project management responsibilities with a focus on customer experience, digital, and healthcare. The successful candidate will work in close collaboration with various internal teams and clients, support the implementation of strategic initiatives globally, and play a crucial role in improving our customer experience across all touchpoints, while ensuring projects are delivered efficiently and on time. Role Responsibilities:- Manage and lead the interaction with the CX teams, including Research & Insights, Strategy, Design, and Experience Effectiveness; as well as cross-functional teams in Digital, Biopharma, and agencies to action on Pfizer’s mission
- Prepare project plan and supervise the roadmap of CX teams, ensuring successful execution and delivery of CX deliverables associated with our organization’s core services: CX research, strategy, design, and measurement
- Oversee project management and collaborate with CX Leads, ensuring timely and efficient delivery of CX work
- Maintain open and regular communication with CX leads to provide updates on project plans, status reports, risk tracking, and delivery
- Support project intake and demand management for CX support requests, track team capacity to assess bandwidth for upcoming tasks; communicate capacity concerns to CX Leads
- Advocate the availability and value of CX services to cross-functional partners, and ensure representation of CX across strategic initiatives and solutions
- Serve as the team’s representative on various project management organizations and product councils, ensuring CX activities are correctly logged and reported to CX Leads
- Utilize strategic thinking to ensure coordination between different projects and teams, always aiming for a best-in-class customer experience, facilitating discussions between key stakeholders for issue resolution
Qualifications:
- Bachelor’s degree in a relevant discipline, with 3+ years of experience in the pharmaceutical or healthcare industry, preferably with a focus on digital.
- Proven ability to gain trust with management at all levels, including the ability to craft and deliver presentations.
- Demonstrated experience in creating and implementing strategic plans in a complex organization.
- Ability to manage multiple projects concurrently, prioritize activities based on organizational needs.
- Experience overseeing the execution of innovative digital projects across varied geographies.
- Excellent communication skills and the ability to influence key partners and stakeholders.
- Demonstrated ability to foresee, manage, and influence transformational changes that impact Digital and the wider Business Units.
- Ability to facilitate various meetings and workshops, maintain project timelines, identify and address risks, and oversee project planning and execution
Preferred Background:
- Project or Product Management role experience, following PM standards, preferably in agile methodology
- Knowledge in CX capabilities, such as Research and Insights, Experience Strategy, Experience Design, and Experience Measurement
- Understands how to work cross-functionally with Business partners, Developers, Product Managers, among others
- Ability to comprehend project impacts, document key CX activities, processes, and deliverables
- Proficiency in coordinating key dates, milestones, and deliverables, and managing traditional project planning activities
Why Join Us?
- Impactful Work: Contribute to meaningful projects that drive the customer experience strategy for a leading pharmaceutical company.
- Collaborative Environment: Work with a team of dedicated professionals who are passionate about delivering excellence.
- Professional Growth: Enhance your skills and career in a supportive and challenging environment.
- Medical, Dental, Vision, 401k
- Weekly pay with direct deposit
- Consultant Care support
- Free Training to upgrade your skills
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our ersity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.Circle is looking to hire a Principal Product Manager, USDC.com to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in San Francisco CA.
Plaid is hiring a remote Product Manager - Network Partnerships. This is a full-time position that can be done remotely anywhere in the United States.
Plaid - Develop the future of financial services.
Coursera is hiring a remote Staff Product Manager, Mobile. This is a full-time position that can be done remotely anywhere in the United States.
Coursera - We provide universal access to the world's best education.
Optimism is looking to hire a Product Manager, Retro Funding to join their team. This is a full-time position that can be done remotely anywhere in Outside of the US.
Senior Product Manager, Ads Data
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We are seeking a senior product manager to build and extend the data platform we leverage to power our ads and insights businesses that service over 5,000 CPG brands a day.
You will work in collaboration with R&D, data science, data engineering and commercial leadership, to build the foundation that powers how we surface data to internal and external customers.
This is a unique opportunity to have end to end ownership of a technical platform for the company that is core to our growth. Your portfolio will directly impact how some of the world’s largest CPG brands make investment and strategy decisions.
About The Team
The Advertiser Experience team owns the set of systems that power our advertising facing offerings (inclusive of Instacart Ads Manager, Instacart Ads API, Ads Measurement and Data Pipelines). Our teams own the E2E systems from our back-end platforms and data that power a complex ecosystem of CPGs, retailers, customers, and operators .
We are a passionate team of 100+ engineers, data scientists, designers, marketers and product managers focused on driving growth for CPGs. We work hard to make sure everyone is brought along for the journey as we ship award winning products and services to the industry.
About The Job
- Manage the roadmap and execution for our ads data platform and data pipelines for a erse set of use cases.
- Drive forward strategy on all aspects of the data platform especially our data sharing practices and ability to derive signal from noise.
- Lead product planning, product & customer discovery, the product development process, effort estimation, and collaboration with teams across the organization (i.e. Data Engineering and Commercial Teams).
- Build and maintain a variety of integrations with a complex ecosystem of 3rd party partners like identity graphs, verification providers, media partners, and clean rooms providers.
- Ensure our ads data platform meets the highest standards for privacy, data protection, and regulatory compliance.
- Intake & validate new ideas through a set of frameworks and drive them into implementable projects.
- Advocate for data quality throughout the entire Ads and Eversight R&D organization, and build tools that allow internal customers to be evangelists themselves.
About You
Minimum Qualifications
- 5+ years of Product Management experience
- Experience managing data products and data platforms
- Experience working in deeply technical domains with the ability to quickly ramp up when onboarding into new areas
- Experience partnering with technical audiences and “translating” to senior audiences across functions
- Direct experience partnering with Data Engineering and Product teams to identify new roadmap opportunities and improvements
- Ability to manage and align multiple stakeholders
Preferred Qualifications
- Fluent in core data processing technologies like Airflow, dbt, cloud data warehouses
- Experience in influencing and building out multi year strategy
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$187,000—$208,000 USD
WA
$180,000—$200,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$172,000—$191,000 USD
All other states
$156,000—$173,000 USD
ager, Ads Data
"
About Cambio
Cambio is a software platform for world-class real estate decarbonization. We help commercial real estate owners and tenants bring their real estate portfolios to net-zero using a machine learning-driven, end-to-end real estate sustainability platform. Our mission is to take the real estate industry into the climate action era.
We are proud to be the fastest growing startup in our category, with world-class partners and investors including Y Combinator, Google, the U.S. Department of Energy, Stanford University and Fifth Wall. We are seeking team members who are passionate about building transformative products, enthusiastic about problem-solving, and excited to work at the forefront of climate and real estate technology. Join us on our mission to achieve net zero by 2050.
The role
As a Product Manager at Cambio, you will lead the vision, strategy, and execution of our product roadmap, driving the development of our machine learning-powered decarbonization platform. You will work at the intersection of engineering, design, and business, translating customer needs into actionable product features that deliver exceptional value. You will be responsible for the entire product lifecycle, from ideation to launch and beyond, ensuring that our products not only meet but exceed the expectations of our users.
This role demands a strategic thinker with strong technical acumen, a customer-centric mindset, and a track record of delivering successful products in a fast-paced, innovative environment.
What you will be doing
* Product Vision and Strategy: Define and communicate a clear product vision that aligns with Cambio’s mission and business goals. Develop and execute a product strategy that drives customer adoption and business growth.
* Roadmap Development: Own the product roadmap, prioritizing features and enhancements based on customer needs, market trends, and business objectives. Balance short-term wins with long-term strategic investments.* Cross-Functional Leadership: Collaborate with engineering, design, marketing, and sales teams to deliver products that are innovative, user-friendly, and technically robust. Lead cross-functional teams through the product development lifecycle, ensuring alignment and timely delivery.* Customer-Centric Product Design: Engage with customers to deeply understand their pain points and needs. Use this insight to inform product design and development, ensuring that our solutions are not only functional but also delightful to use.* Data-Driven Decision Making: Leverage data analytics to inform product decisions. Set and monitor KPIs to measure product success and drive continuous improvement.* Go-to-Market Execution: Partner with marketing and sales to develop and execute go-to-market strategies, ensuring successful product launches that resonate with target customers.* Stakeholder Management: Serve as the primary point of contact for product-related inquiries, managing expectations and providing regular updates to stakeholders, including senior leadership and external partners.Impact
In this role, you will achieve the following key accomplishments in your first 12-18 months:
1. Successfully launch new product features that drive significant customer adoption and satisfaction.
2. Develop and refine a product roadmap that balances innovative new features with necessary enhancements to existing offerings.3. Establish a data-driven approach to product management, with clear KPIs and regular reporting on product performance.4. Lead cross-functional teams to deliver high-quality products on time and within budget.5. Build strong relationships with key customers, using their feedback to drive continuous product improvement.Qualifications
* Experience: 5+ years of product management experience in a tech environment. Experience with B2B, machine learning products, platforms and / or dashboard analytics is a plus.
* Technical Acumen: Strong technical background with an understanding of software development, machine learning, and data analytics. Ability to engage deeply with engineering teams and make informed technical decisions.* Customer Focus: Proven track record of delivering customer-centric products that solve real-world problems. Experience engaging with customers and translating their needs into product features.* Leadership: Strong leadership skills with the ability to influence and inspire cross-functional teams. Experience leading product development in a fast-paced, agile environment.* Communication Skills: Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.* Analytical Skills: Data-driven approach to decision-making, with experience using analytics to inform product strategy and measure success.* Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA or advanced degree is a plus.* Team Player: Commitment to the team's success and collaborative working style.Logistics:
* Work Authorization: Authorization to work in the United States or Canada is required.
* Location: While this is a primarily remote role, we generally hire out of 3 hubs—San Francisco, New York and Toronto—so being located in or near one of these cities is preferred.* Compensation: This role is currently set at a salary range of ~$140,000-170,000 plus equity.What we offer
We are a lean, growing, and high-performing team that works hard and is passionate about the climate problems we’re working on. At Cambio we promise:
* Fast-growing startup experience: You will be responsible for foundational work that will have a significant impact on decarbonizing the commercial real estate industry.
* Competitive compensation and founding startup equity.* Work with the best: Our team members come from top organizations in their sectors, including OMERS, Goldman Sachs, Faire, One Medical, Google, and Bain.* Remote work with flexible hours: We focus on results rather than the clock.If you thrive on leading the vision and strategy for innovative products that shape the future of sustainable real estate, we invite you to join our team as a Product Manager at Cambio. Apply now to embark on this journey with us.
Contact:
Kevin, Chief of Staff
References:
https://www.ycombinator.com/companies/cambio-2
",
Stripe is hiring a remote Product Designer, Growth. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Stripe - Online payment processing for internet businesses.
About the role:
We are seeking a motivated Technical Product Manager with a strong technical background to join our team. This role is ideal for someone passionate about product development and improvement, with a user-first approach. The candidate should be comfortable working in a collaborative, agile environment and possess the ability to work effectively with technical teams. Experience in Blockchain and Decentralized Finance (DeFi) is a plus but not mandatory.
Responsibilities:
- Product Development: Assist in the creation and improvement of the product, working closely with engineering and design teams.
- User Experience (UX): Ensure the product meets the needs and expectations of users, often involving user research and feedback collection.
- Product Strategy: Contribute to the product roadmap and strategy, aligning product goals with business objectives.
- Feature Management: Oversee the development and implementation of new features, from ideation to launch.
- Metrics and KPIs: Monitor and analyze product performance using key performance indicators to inform decision-making and prioritization.
- Cross-functional Collaboration: Work closely with other teams such as marketing, sales, and customer support to ensure the product’s success.
Who you are:
- Technical Background: Solid understanding of technology, has been a dev, tech degree, experience with tech teams
- Collaborative Skills: Proven ability to work effectively with technical teams.
- Product-Centric Focus: Passionate about product development and improvement, with a user-first approach.
- Agile Mindset: Familiarity with Agile methodologies and a flexible, adaptive work style.
- Preferred Experience: Experience in Blockchain and Decentralized Finance (DeFi) is a plus but not mandatory.
$120,000 - $200,000 a year. This is the total comp for this position in New York.
"
About the role
As a member of the Product Management team , you will report to a Product Lead for the Start and Compliance squads, and work closely with a cross-functional team to plan, design, and develop new features focused on our users' core experience. You will participate in the full lifecycle of product development, including conducting research & discovery to understand our members’ problems, developing a product roadmap, being the owner of the PDR (Product Development Requirements) and the RFC (Request for Comments), running sprint planning meetings and standups, and collaborating with partner teams to deliver a cohesive product experience. You’ll define and analyze metrics that measure product success & health. Most importantly, you’ll challenge the status quo, foster innovation, and inspire people toward a unified outcome.
What's Firstbase.io ?
Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.
More than thirty thousand founders from over 190 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, \"firstbase.io\" has become what they type into their address bars when they consider incorporating a business.
We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with particular focus on:
*
Democratizing access to financial infrastructure\
*
Automating tasks every founder faces when running a business\
*
Making tools and resources more accessible to everyone, everywhere\
*
Building integrated solutions for founders and removing friction\
*
Delivering opportunities to traditionally overlooked founders and companies\
*
Democratizing access to knowledge\
Join us on a mission to help more companies succeed!
Who are we looking for
We are looking for risk-takers with erse experience who can provide fearless feedback.
You will have the following duties
*
Lead the full product development lifecycle for key consumer-facing features that impact our founders' lives and our core business\
*
Collaborate with a team of designers, engineers, and analysts to identify opportunities for new product experiences and improvements\
*
Conduct customer research to deeply understand our members’ financial problems and anxieties to inform future product development\
*
Drive team execution by defining roadmap epics, features, stories, and overseeing the implementation and development\
*
Collaborate with our growth and business operation teams to plan and run experiments to learn and optimize our product experiences\
*
Identify KPIs used to inform the product roadmap and measure success to drive product iteration\
*
Suggest real innovation to our existing product suite and help Firstbase become an industry leader in every aspect \
You should meet the following requirements
*
Past experience as founder or co-founder of a tech startup\
*
Experience in a B2B startup company \
*
Strong consumer product and user experience instincts - you have a knack for understanding what people want and making an experience meet and exceed their expectations\
*
Radical thinking paired with strong execution - can envision a world different than the status quo with the ability to articulate a clear path to get there\
*
While you can dream big, you also know when and how to ruthlessly prioritize and ship quickly in order to learn and iterate\
*
Self-motivated, with excellent written and verbal communication skills\
*
Not hesitant to get hands dirty and do whatever is necessary to ensure success\
*
Ability to execute in a fast-paced and fluid startup environment\
*
Nice to have: 4+ years of product management experience\
Some perks you might enjoy
* Competitive salary & equity
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* 21 days of PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set you up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international employees
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers.
* Amazing annual bonuses
Every team at Firstbase has a bonus structure which usually accounts for 10% of OTE.
If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.
",
Kiva is hiring a remote Senior Product Manager (B2B2C). This is a full-time position that can be done remotely anywhere in the United States.
Kiva - Loans that change lives.
Rarible is looking to hire a Product Manager - Consumer trading to join their team. This is a full-time position that can be done remotely anywhere in the United States.
"
We are building the next generation creative studio, powered by the most capable video and image foundational models. We are creating the place where generative image and video experiences will be built.
We’re a small team of young & hungry researchers, and have raised close to $100m from world class investors including Khosla Ventures & YCombinator. We released our first model nine months ago, quickly becoming the fastest growing AI product on Discord since Midjourney with over 100,000 users in 6 weeks.
We’re looking for a Senior Product Manager and the role is fully remote but preference will be given to US or Canada based candidates.
At Moonvalley, our product development process will be a bit non-standard and consist of small autonomous teams working to ship great features and experiences. You’ll work closely with your team (product designer, developers) daily, take ownership, make calls, and see things through without a lot of oversight.
What you'll do (responsibilities)
As a Senior Product Manager, your role will be multifaceted and dynamic. Reporting directly to our CEO, you will:
* Lead the product roadmap and drive the development of cutting-edge AI-powered creative workflows, working towards our goal of becoming the premier generative AI creative suite.
* Collaborate closely with the team to define user problems and take significant ownership in shaping the core product experience.* Conduct product & user research through interviews, surveys, and whatever means necessary to gather valuable insights.* Adapt product strategies and designs quickly based on user feedback and changing business requirements, managing multiple projects simultaneously while prioritizing tasks effectively in a fast-paced environment.* Lead sprint planning sessions, define sprint goals, prioritize user stories, and allocate tasks to developers. Ensure alignment with overall product roadmap and business objectives.What we're looking for (qualifications)
* 5+ years of experience working as a product manager or in a similar role, ideally in a product-led or design-first company. Bonus if you have a portfolio of building creative editing tools or have a thorough understanding of the film production process.
* A proven track record of developing and executing product strategies and building world-class products (bonus if in a design-oriented space)* Experience working in a collaborative and lean environment (startup, product-led organization, agency, studio), with the ability to make decisions quickly, iterate, and execute at speed.* Exceptional written and verbal communication skills, along with a team-oriented mindset.What we offer (compensation & benefits)
* Competitive salary and equity
* Health coverage* Unlimited paid vacation* Fully-distributed culture that’s async first* Hardware setupIn our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.
If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.
This is a fully remote position with Moonvalley, and we welcome candidates from anywhere. We meet a few times every year, usually in London, UK or North America (LA, Toronto).
If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of sales, we encourage you to apply. We look forward to hearing from you!
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work
Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.
Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and career privacy policy for further information.
",
Webflow is hiring a remote Product Design Manager, Core Product. This is a full-time position that can be done remotely anywhere in the United States.
Webflow - Responsive web design tool, CMS, and hosting platform.
Cloudflare is hiring a remote Product Manager - Data Localization. This is a full-time position that can be done remotely anywhere in the United States.
Cloudflare - The web performance & security company.
ClassDojo is hiring a remote Growth Product Manager. This is a full-time position that can be done remotely anywhere in the United States.
ClassDojo - Build wonderful classroom communities with parents and students.
Title: Achievement Coordinator
Location: Remote
Type: Full-time
Workplace: remote
Category: Coaching and Curriculum
Job Description:
At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.
Position Description
Reporting to the VP of Schools, the Achievement Associate will directly support the California Achievement Team and build instructional staff capacity and elevate student achievement in the region, balancing consistency across Rocketship Public Schools with the unique needs of each school and region. The regional achievement associate will work with a subset of approximately 5-13 schools.
The following are essential functions related to the position.
California Achievement Team Support
- Support the California Achievement Team and VP of Schools by managing the flow of information, liaising with cross-functional teams, scheduling, leading on logistics, including drafting communications, fostering collaboration and teamwork across school, regional, and national teams.
- Support the California Achievement Team on the execution of key initiatives and priorities and ensure that the team follows through on key decisions in accordance with team agreements and the region’s direction.
- Support the successful project planning, development, and completion of team-wide projects, including those that are cross-functional in nature, and work with key colleagues across our various teams to ensure alignment.
- Coordinate recurring meetings and larger stepbacks to ensure all time spent together is highly effective: the right topics are raised, facilitation supports healthy debate on the most important questions, and there is clear ownership and follow through.
- Create and manage California Achievement Team cultural rituals and positive adult culture initiatives across the region.
- Organizes workflow by reading and routing communication
- Supports with managing and maintaining calendar for VP of Schools and arranging meetings, conferences, and travel.
- Support driving forward progress on all assigned projects, facilitating collaborative planning meetings, drafting implementation plans, monitoring progress, and developing reports for leadership and/or other stakeholders as needed.
Strategic Project Oversight and Change Management
- Work closely with the VP of Schools to lead strategic planning and cross-functional initiatives across the region such as professional development, annual planning, and progress monitoring of regional objectives.
- Work with senior regional leadership and national teams to catalyze organizational performance through leadership – linking strategy to structure, building transformational change approaches and facilitating organizational redesign and continuing improvement.
- Develop and maintain tools to track progress toward goals and regional priorities including dashboards to monitor key performance indicators.
- Proactively address off-track programs, teams, and metrics to achieve the objectives outlined.
- Prepare the VP of Schools for effective decision-making conversations, anticipating and organizing key questions and data that support productive discussions to direct key priorities.
- Perform additional ad hoc duties as assigned.
- Identify operational roadblocks and bring together critical people and processes to address them
- Build positive relationships with team members across the organization to influence outcomes and maintain project momentum.
Design
- Work in partnership with the network STEM and ELA team and regional leadership to personalize Rocketship resources for a regional context including but not limited to, unit and lesson plans, model videos, professional development, skill labs, and data analysis tools all aligned to Common Core Standards
- Maintain a close working relationship with other members of the Network Support Team (NeST-Rocketship’s centralized office that operates in support of its schools and regions), especially Achievement and Analytics teams to ensure alignment of expectations, deep knowledge of resources, and coordination of efforts.
- Create & curate a library of teacher-facing instructional supports, including but not limited to, unit and lesson plans, model videos, and exemplar artifacts
- Develop expertise in regional STEM & ELA assessments to ensure instructional resources are aligned with assessment standards and format when needed.
Talent Coaching and Development
- Assess the effectiveness of implementation of academic priorities and identify greatest instructional levers for student engagement growth, and proficiency. This includes supporting school leaders and building teacher capacity to analyze student data (e.g. Unit Assessment, STEP, MAP) to determine instructional response.
- Engage in a coaching cadence for schools in your portfolio in priority areas, such as close reading, phonics, guided reading, STEM core lesson, STEM corrective instruction, etc.
- Facilitate ongoing training, coaching, and professional development for school leaders and teachers to build the capacity and skills of instructional staff and school leaders
- Provide regular in person and virtual coaching and other support to school leaders as they conduct formal classroom observations, and provide feedback to teachers and school leaders.
- Work in partnership with Directors of Schools, Humanities and STEM teams, to provide additional professional development and coaching.
Qualifications
- Bachelor’s degree strongly preferred
- 5-10+ years of professional experience with a track record of success in delivering significant gains (including experience as a successful school leader/Principal, teacher, or other work within a school network, prefered)
- Strong leadership skills with the ability to inspire and motivate staff and bring out the best in peers
- Personal drive for high expectations and results orientation
- Exceptional critical-thinking skills and experience in leading data-driven practices at a systems-level, including the ability to analyze data, identify trends/ root causes, set goals, and track resources
- Innovative in ideas, methods, and solutions.
- Collaborative and able to influence and accomplish goals in cross-functional environment
- Committed to seeking out and sharing current research and evidence-based best practices.
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Excellent time management, project management, and organizational skills
- Well-versed in change management and influencing multiple key stakeholders
- Strong verbal and written communication skills Spanish and/or Vietnamese language skills are a plus
- Embodies Rocketship Core Characteristics
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.
Compensation:
Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.
Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Learning Operations Specialist, Medical Excellence Learning and Development
(Contractor)
Location: Remote Duration: 12 Months Description: The Learning Operations Specialist, as a member of the Learning and Development function within the Global Medical Excellence team, will be responsible for managing day-to-day global learning operations and optimizing processes to ensure successful learning outcomes. This role requires a candidate who has expertise managing Learning Management Systems, working with learning analytics, and managing projects across a range of learning operations deliverables to achieve tangible results. Key responsibilities: Manage the LMS (ACTO) to create, edit, and maintain training items, classes, assessments and curriculums; create and distribute reports; troubleshoot and resolve issues; track course revisions and history; maintain data integrity rules and processes; build online certifications and evaluations; manage LMS integrations; review and monitor system performance and ensure content delivery, user access, and tracking/reporting functionalities are optimized; train end users and communicate new features/product updates Manage accounts and processes for using digital learning and engagement technologies such as Brainshark, Panopto, and Slido Create playbooks, templates, trackers, and surveys to drive consistent and efficient global learning operations processes, including onboarding, training deployment, attendance records, knowledge assessment, and learning measurement Develop and maintain metrics and dashboards using varied data sources Maintain and update internal training information sites and file repositories, including SharePoint, MS Teams, and the global training calendar Collaborate with stakeholders within Medical Excellence as well as with colleagues in the broader Medical Affairs organization and partner organizations such as Corporate Learning & Development, Commercial Learning & Development, and Clinical Operations Learning & Development Knowledge & Experience: 3+ years with hands on LMS systems configuration and system administration experience that demonstrates a solid understanding of how to configure and manage a learning management system. Preferred experience with ACTO LMS. Experience with loading, organizing, and deploying content, importing tools, SCORM standards, VLS integrations, API integrations, editing & managing notifications, and updating security roles and system configuration Strong, professional written and verbal communication skills Ability to work independently with minimal oversight as well as actively contribute to project teams is required Highly organized and willing to help out on a erse set of projects and tasks Proficiency in Microsoft Office applications including Excel, Word and PowerPoint. Experience using VLOOKUP and Pivot Tables to manipulate and analyze data sets Strong technical, analytical and problem-solving skills. Must be able to think critically and be comfortable making assumptions when data or information is incomplete or conflicting. Excellent project management skills, highly focused on implementation and achievement of tangible results. Comfortable working with people at all levels of the organization, internal stakeholders and vendors Required Years of Experience: 5+ Top 3 Required Skill Sets: LMS Management; Learning Process Management; Project Management Top 3 Nice to Have Skill Sets: Learning strategy; Instructional design; Change management Unique Selling Point of this role: Opportunity to create an exceptional learning experience that enables scientific personnel to positively impact patient lives Required Degree or Certification: None – experience is most importantAs an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Omada Health - Inspiring and engaging people in lifelong health, one step at a time.
Twilio is hiring a remote Product Manager, Consumer. This is a full-time position that can be done remotely anywhere in the United States.
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Project Manager Lead
Full time
job requisition id
R0101973
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Project Manager Lead, you will facilitate and own the execution and delivery of moderately to highly complicated, specific, incremental work efforts intended to accomplish business goals and objectives within prescribed timeframes, scopes, and budgets for the Fraud Regulatory Compliance organization. You will demonstrate an adept understanding of how activities contribute to the achievement of strategic business goals, operational objectives, and program-level requirements. You will collaborate with accountable executives and other key partners, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to plan and schedule program/project deliverables, goals, and landmarks to ensure objectives and timelines are met. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
We offer a flexible work environment that requires an inidual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL OR This position can work remotely in the continental U.S. with occasional business travel.
Relocation assistance is not available for this position.
What you’ll do:
- Drive implementation of low to moderately complex work efforts, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
- Plan, direct, and coordinate activities for work efforts through the development work efforts plans intended to accomplish goals and objectives within prescribed timeframes, scope, and budgets.
- Ensure consistent visibility for teams by monitoring and reporting business objectives, work efforts achievements, and key indicators.
- Communicate with partners and provide insight on issues through root cause analyses.
- Facilitate collaboration on creative alternatives to work efforts challenges with subject matter experts.
- Remove obstacles and impediments to ensure business and operational objectives are met.
- Develop and track project budgets that may include vital capital expenditures, operational expenses, and labor funding requirements.
- Identify and apply standard methodologies and needed operational improvements; drives adoption and challenges standards.
- Ensure compliance with company and regulatory policies and procedures.
- Monitor project execution to deliver incremental business value.
- Participate in the creation of the master work efforts plan from the underlying plans (if applicable).
- Assist in defining the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.
- Establish overall cadence for communication with impacted partners and provide framework for underlying work efforts(s) communication plans.
- Participate in work effort closure activities to resolve benefit / business impact realization.
- Lead risk by using the best risk management practices to address execution challenges associated with quality, schedule, and cost, in adherence with risk management framework.
- Adhere to EPMO processes, procedures, controls, standards, tools, and templates (as required).
- Drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
- Ensure risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree: 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- Minimum 8 years’ relevant experience in project or program management, including planning, tracking and delivery.
- Expert knowledge of project management tools and methodologies.
- Experience on project and program management and execution experience delivering complex work efforts working with recognized program and/or project methodologies (e.g., Waterfall and Agile).
- Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
- Extensive experience leading complex projects with significant number of deliverables including information technology and dependencies across organization; working within defined scope and budgets with aggressive timelines.
- Extensive understanding of risk management policies and procedures.
What sets you apart:
- Experience working with highly complex regulatory matters.
- Experience working with governance of Financial Crimes.
- Knowledge of federal laws, state laws, rules, regulations, and applicable guidance, to include: UDAAP, FCRA/Reg V, TILA/Reg Z, BSA/AML, EFTA/Reg E, Reg CC, OCC Heightened Standards, and state laws applicable to the fraud organization
- Strong communication skills with proven ability to deliver presentations and communicate information in a way that is easily understood by varying audiences.
- Advanced understanding of the Issues Management process and demonstrated application of knowledge, skills and abilities towards work products and deliverables associated with Issues.
- Ability to think creatively and help champion a culture of passionate member service, process excellence, and risk management
- US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 – $189,530.00.
Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Project/Program Manager – Business Ops
US-Remote
Overview
Avalara is seeking a dynamic and detail-oriented Strategic Program Coordinator to spearhead pivotal initiatives, timelines, and action items within the Partner Management organization. This internal-facing role demands a quick learner adept at efficiently organizing information and communicating effectively with stakeholders across all levels. Reporting directly to the Director of Strategic Initiatives within the Partner Management team, you will play a pivotal role in driving our mission to empower partners and fuel mutual success in the tax & compliance space.
The Partner Management organization is at the forefront of acquiring, engaging, and nurturing partnerships within our extensive partner network. Our mission is to enable partners to adopt and champion our industry-leading technology with the confidence to deliver added value to their customers. We’re committed to excellence, aiming high, fostering teamwork, and ensuring a positive, fun work environment.
We are seeking a vibrant, motivated inidual with a can-do attitude to join our rapidly expanding team. Your knack for effective collaboration and distilling complex information into actionable plans will be instrumental in fostering team alignment and success.
- Internal Communication and Liaison: Act as a primary liaison between executives, departments, teams, and external stakeholders, ensuring seamless communication and relationship management.
- Administrative Support: Assist the Chief of Staff in organizing team offsites, coordinating meetings, events, and travel arrangements, and preparing teams for presentations and engagements.
- Strategic Initiatives and Special Projects: Lead or support critical strategic initiatives and projects, fostering cross-functional collaboration and coordination.
- Executive Updates: Gather and consolidate key initiative statuses and business performance metrics for presentation to executive leadership, providing analytical insights and commentary.
- Documentation and Reporting: Create comprehensive documentation to capture project and program plans, progress updates, and key decisions, promoting transparency and accountability.
- Knowledge Management: Establish and maintain knowledge repositories to ensure easy access to critical information for key stakeholders.
Qualifications
- 3+ years experience in strategic project/program management
- Bachelor’s or Master’s degree
- Professionalism in handling sensitive information and confidential executive correspondence
- Strong ability to project manage, organize, synthesize and document information quickly
- Comfortable with speaking in meetings and leading groups
- Concise and efficient communicator with an ability to be effective across different communication channels (email, meetings, slack, etc.)
- Team-oriented with the ability to internally build relationships and work cross-functionally
- Ability to adapt quickly, mitigate risks, and problem solve
- Passion for learning new tools and platforms to optimize operational tasks and processes
- Experience in repository, document & knowledge management
Who is Succesful in This Role:
- Ability to be concise & organized
- A mind for organizing information – and finding simple and elegant solutions
- People person and can easily build positive and productive relationships
- Can see the bigger picture of a strategy and simplify it to different audience types (executives, technical, business, etc.)
- Passion for documenting to ensure critical information & key decisions are properly captured
- Communications expert – understands the most effective way to work with people (good listener, good speaker, good writer)
Additional Details about the Role:
- Will require some mentorship and guidance to start – but will be expected to work more independently after 9mo.
- Does not need experience in managing people – but it could be helpful as it can be helpful to understand what leaders are looking for
- Projects they are already likely working on:
- Repository management: SharePoint, Excel
- Documentation: Word, PowerPoint
- Coordinating and Planning Strategy Sessions: PowerPoint, Outlook, Excel
- They will need to be able to work quickly at executing tasks and projects – with the ability to be extremely adaptable if need be – always have a backup plan and can mitigate risks where possible
- Education not required to be successful – but preferred: College Degree, Project Management certifications is a plus
- They will be presenting ideas to the director of Partner Strategic Initiatives (hiring manager) + partner leadership team + SVP of partner management
Title: D365 Senior Project Manager
Location: Remote
Job Description:
High performing team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft services and solutions partner with a team of professionals that has a long history of successfully delivering award-winning Microsoft solutions, including being named the 2024 Worldwide Microsoft Partner of the Year Award for Analytics. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.
What do we attribute our award-winning success to? The people we hire, of course! Our team members don’t join Quisitive for just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that make a real impact on our customers’ business. We strive to provide the tools and leadership that you need to be successful, and then we let you do what you do best!
t is a very exciting time of growth for our Customer Excellence team, and we are currently hiring a D365 Senior Project Manager provide leadership for enterprise D365 projects.
This role can be located anywhere in the United States, but we would prefer Austin, Dallas, Houston, San Antonio, Chicago, Denver, Phoenix or Tampa.
What will my role be?
The PM will have overall responsibility of a project’s deliverables, budget and resources and will also work with other team members, customers, partners and sub-contractors and the Sales team to ensure successful delivery of Dynamics 365 to customers. You will be responsible for customer interactions, understanding the customer’s business and will participate in full life cycle implementations using approved methodology.
Project Management
- Project Management duties on complex projects or on multiple projects. Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-related T&E.
- Ensure projects are forecasted appropriately
- Assist in defining “best practices” in delivery, including templates, work plans, methodologies
- Resolve project, customer and staff issues
- Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects
Customer Relationship Management
- Ensure customer satisfaction
- Establishes a network of relationships within a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
- Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase current levels of satisfaction
- Ensure customer concerns and issues have been appropriately addressed
- Put customers interests first while considering the impact on team and project
- Quality Assurance – Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, all medium and large size projects
- Strive for continuous improvement of PMO methodologies
- Scope projects and leverage solution architects to provide quality assurance of scope, assumptions and estimate
What’s required?
- Minimum 5 years project management experience required, with a focus on D365 FinOps or CE/CRM projects
- Experience with Agile and Waterfall methodologies
- Good communication and relationship building skills
- Good problem solving and analytical skills
- Good time management and organizational skills
- Ability to travel for required client meetings, etc
- Bachelors’ Degree or equivalent experience
What would set me apart?
- Experience managing large ERP projects with 1+ million dollar budgets
- Managing large complex projects with ERP, CRM and other applications in scope
- One or more project management certifications (CSM, PMP, etc)
We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
About Quisitive
With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner as we continue to expand across the United States, Canada and India. With a ersified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government and performance management.
Project Manager, SEO
at OneLocal
Remote
OneLocal is a leading provider of AI-powered digital marketing solutions for small and medium-sized businesses. We are committed to helping SMBs grow by providing easy-to-use, affordable, and effective marketing tools. From websites and SEO to reviews, advertising, social media, and more, our cloud-based platform offers a suite of interconnected tools that streamline operations and facilitate seamless customer communication. Leveraging structured and unstructured data, we power our own AI capabilities to automate client interactions, generate engaging content, and streamline information workflows.
OneLocal is seeking a Project Manager, SEO who is a strategic thinker and seeks to be challenged as we scale. The ideal candidate is a proactive inidual who is looking to join an early-stage technology company and drive growth and innovation. You will be joining a motivated and fast-paced team that strives to create long-lasting relationships with our clients and produce results. If you’re ready for a change and looking for an opportunity that’s equal parts challenging as it is rewarding, you’ll find it here.
What You’ll Be Doing
- Coordinating and managing our team currently composed of 5 SEO freelancers.
- Recruiting, hiring, and training additional freelancers.
- Ensuring quality assurance of the SEO output work.
- Building and refining processes to improve efficiency.
- Providing support in project management and documentation.
Essential Qualifications and Experiences
- Proven project management experience.
- Strong documentation skills.
- Experience in building and refining processes.
- Expertise in hiring and scaling teams.
- General marketing experience is an asset.
- Excellent verbal and written communication skills.
- Ability to manage multiple, concurrent projects independently.
- Identify blockers and support the team with unblocking projects.
- Proactive in addressing issues to reach desired outcomes.
- Skilled in building strong team relationships and fostering long-term collaboration.
- Demonstrated professionalism, courtesy, honesty, and integrity in all interactions.
Desirable Skills and Experience
- Experience with SMBs.
- Previous involvement in SaaS organizations, marketing agencies, or tech startups.
- Sound understanding of Search Engine Optimization (SEO), Google Analytics, and Google Business Profile.
- Familiarity with digital marketing principles, particularly in website design using platforms such as Duda or WordPress.
- Proficiency in project management software, including Jira.
Why You’ll Love Working Here
- The opportunity to have a major impact at a growing company that is helping small and medium-sized businesses grow their digital presence.
- Remote first: We have committed to a remote-first/distributed team work environment with access to a co-working space in Toronto.
- Paid vacation + paid personal days.
- Virtual social events: coffee chats with your colleagues and weekly happy hours!
Project Manager, Carbon Capture
Remote
Contract
United States
Description
Company Profile
At Sand Cherry Associates,we excel in the design and delivery of strategic customer-centric initiatives throughdigitally-native, data-empowered solutions.Our client’s confidence in us is centered onexceptionallyskilled,high-energytalent workingwith thesupportofthe full Sand Cherry team.Finding the right match forthis role is a critical aspect ofcontinuingthat success.
Overview
The Project Manager is responsible for overseeing the planning, execution and completion of Carbon Capture, Utilization and Storage (CCUS) projects. CCUS is an emerging industry with evolving regulation and stakeholder perspectives.
This Project Manager role requires both leadership skills and technical competencies and experience across a broad range of technical disciplines. This position is remote and may work across all time zones throughout the US, although primarily Mountain or Central Time. Qualified candidates must meet the minimum requirements and be fully authorized to work in the United States, without requiring visa sponsorship or C2C status.
Duties & Responsibilities
• Strong project management skills and good knowledge of contract types and project strategies involving the design and construction of industrial facilities.
• Ability to understand and integrate work done by specialists in subsurface, wells, land, surface facilities engineering, stakeholder relations, construction, operations, health, safety, environment, regulatory and commercial partner interfaces.
• Strong integration and communication skills allowing result delivery through distributed teams and without direct authority over many of the key resources.
• Lead safe, cost effective and timely delivery of CCUS capital projects.
• Ability to understand complex problems and ensure efficient use of resources to deliver project results.
• Demonstrate safety leadership, integrity, accountability, and transparency while upholding standards, values, and culture.
• Work to achieve operational targets under general supervision. Requires the ability to influence others by explaining facts, policies, and practices. Problems faced may be difficult but generally not complex. Demonstrates integrity, accountability, and transparency; upholds standards, values, and culture.
• Ensure project team follows established project management processes.
• Develop, implement, and help manage robust and fit-for-purpose processes for identifying, screening, appraising, selecting, designing, and executing economic risk.
• Establish robust, effective, and fit-for-purpose project management processes.
• Document and apply lessons learned for continuous process improvement.
• Ensure scope, schedule and cost controls are implemented at each project phase.
• Ensure the project’s economic model is accurate weighing risks and validating input.
• Collaborate across functions such as Geology, Land, Business Development.
• Develop and apply the project playbook and best practices tool kit.
• Assist in managing vendor, supplier, and service providers.
Requirements
Desired Skills & Experience
• Proven Project and/or Program Management experience utilizing PM methodology and tools. This includes project initiation, planning, execution, monitoring and controlling, risk management, stakeholder management and/or procurement.
• Minimum of 8-10 years in oil and gas industry in project, program management or consulting capacity.
• Leadership experience to manage and drive projects through full life cycle from scope to delivery.
• Strong inidual contributor experience in an oil and gas environment.
• Exposure to carbon injections or carbon capture utilization and storage is highly desired.
• Safety. Understand safe design principles, process safety concepts, and exhibit personal safety leadership.
• Leadership. Ability to integrate, align and motivate a team of people across a common project mission.
• Management. Communication skills, setting of priorities, delegation, performance management of both internal and external resources.
• Comfort with pace and with managing multiple competing priorities with confidence and professionalism.
• Results orientation. Ability to develop and then deliver a complex set of competing objectives. Sets high standards and leads the team to deliver results.
• Comfortable with complexity and evolving situations. The PM must be capable of managing multiple variables and developing plans with multiple courses of action.
• Inclusion. An ability to align internal stakeholders on project objectives and choices.
• Project Capital Value Processes. Strong knowledge of the stages of project development from concept definition to design and planning processes to EPC work.
• Knowledge of use of stage gates, budgets and FID decision making processes
• Decisiveness. Ability to incorporate many factors in value-based project choices.
• Understand the value of interfacing and engaging Operations in project design and delivery.
• Basic to moderate subsurface and wells knowledge and an understanding of engineering design processes.
• Contract development, Contractor management and project contract strategies.
• Construction planning and execution, project completions and commissioning process.
• Understanding of natural gas industry standards, market trends, emerging issues, and regulatory requirements.
• Experience working at a public company in multiple areas of the project management function.
• Experience identifying, assessing, and addressing key risks; understand the risk/reward picture.
• Financial management skills and experience utilizing economic models to make informed project decisions. Experience assessing the costs, benefits and risks associated with a project to determine its financial feasibility and potential return on investment.
• Proficient in Excel, PPT, MS Project and able to use digital tools to improve project performance.
• Ability to thrive in a dynamic fast-paced environment and work independently or as part of a team.
• Advanced interpersonal, collaboration and communication skills, as well as attention to detail and problem-solving skills.
EDUCATION & EXPERIENCE
• Bachelor’s degree in engineering or related field along with business acumen
• Must have experience managing tens of millions of dollars’ worth of capital management experience, particularly in O&G projects and has 8+ years of experience.
• MBA is helpful, but not required.
• PMP or PMI certification is preferred.
Compensation
For iniduals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This role is a 6+ month consulting contract and the salary range is $110-145k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.
Benefits
Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.