Title: Academy Program Manager

Location: Hollywood, CA, Scottsdale, AZ, Remote US

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s (“FMIC”) Academy team, we strive to educate our retailers on the latest product innovations and launches so they can provide the best product knowledge to their customers.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for an Academy Program Manager to join our B2B & Retail Marketing team. Reporting to the Director, B2B & Retail Marketing, the ideal candidate will assist with the development of content for Academy (Fender, Jackson, Gretsch, and PreSonus) based upon critical dates established. This role will be responsible for planning, building, tracking, and reporting for all Academy content. The Academy Program Manager should be collaborative, highly organized, with the ability to comprehend project objectives and effectively communicate. With an overall drive for achieving dates established, and the ability to address overarching issues, concerns, or problems by providing alternative solutions. This position plays a key role in the clear communication of best-in-class content to support the retail network.

What you’ll do:

• Meet with Academy team several times weekly to plan upcoming content, promotions, and projects. Assist Manager, Academy & Retail Marketing in tracking data pertinent to the various Academy goals.
• Assist in the creation of text, confirm links, proof, manage student distribution lists and schedule mailings.
• Produce content that aligns with the Academy design template, curriculum objectives and marketing campaign messaging / aesthetic.
• Compile site data for various Sales reports (dealer status, BDM status, global status), user engagement, lesson views, associate certification level, incentives & rewards, and contribute to monthly recap for Marketing executives.
• Collect and analyze Academy data to identify trends and areas of opportunity. Use analytic findings to identify and monitor KPI’s and evaluate overall campaign effectiveness and marketing initiatives.
• Assist in the backend build of content, collect and process PRP and marketing collateral, translate into curriculum and present content prior to going live with Product Marketing teams.
• Assist in creating promotions / driving engagement related to current Academy content.
• Perform monthly platform updates including New, Silver and Gold certified students, IQ-driven rewards for North America, EMEA and Australia, and a globalization tool which ensures that region-specific content and promotions are not visible to regions who should not see a specific promotion.
• Manage annual student point reset, site shut down and curriculum revamp.
• Support and maintain policies, procedures, training, and tracking processes for efficiencies to existing operational workflow, communication of projects, and setting of achievable timelines.

Who you are:

• Proven working experience in curriculum and copywriting.
• Comfortable working collaboratively across product, marketing, and sales teams, and with external partners.
• Excellent organizational, teamwork, problem solving, and communication skills and ability to work with different levels of management and build partnerships.
• Self-motivated, flexible with highly effective organizational skills with the ability to multi-task.
• Capable of meeting aggressive deadlines while juggling multiple priorities.
• Commitment to quality, accuracy, and timeliness.
• Able to maintain a high degree of confidentiality.
• Strong verbal and written communication skills.
• Proficiency in MS Office Suite and Workfront.
• Bachelor’s degree in business administration, marketing, or equivalent combination of education and experience required.

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender , Squier , Presonus , Gretsch , Jackson , EVH , Charvel , Bigsby , and Groove Tubes , among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. Pay scale means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role especially as a new hire and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $74,333-$148,667 per year.

sFOX is looking to hire a Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Lead Group Product Manager, Google Cloud

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Sunnyvale, CA, USA; Atlanta, GA, USA; New York, NY, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA; Kirkland, WA, USA.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 12 years of product management experience within cloud, SaaS, enterprise, internal tools, or supply chain networks.
• 5 years of experience building and shipping technical products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions.

Preferred qualifications:

• Master’s degree or PhD in a technology or business related field.
• 5 years of experience in people management and technical leadership.
• Experience managing day-to-day technical and design direction for large scale systems.
• Experience in one or more of the following: cloud infrastructure, SaaS, big data, security and privacy, development and operations, or artificial intelligence/machine learning.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
• Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world’s information. We’re responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

Google Cloud helps employees and organizations empower their employees, serve their customers, and build what’s next for their business. As a Google Cloud Group Product Manager, you will drive product strategy and partner closely with cross-functional teams to define and deliver on the next phase of cloud services. Additionally, you will develop product solutions, Mergers and Acquisitions, go-to-market, and business relationships to execute on the market potential and benefits possible from applying Google’s technologies in the enterprise market.

By applying to this role, you’ll be considered for all teams working on Enterprise, including Google Cloud Platform, Google Workspace, Unified Fulfillment Optimization, Google Cloud Systems, Google Cloud Security, Business Application Platform, Google Cloud AI/ML, Developer Product Group, and Internal Tools.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $208,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Understand the cloud ecosystem, markets, competition, and user requirements in-depth.
• Launch new products and features, test their performance, and iterate quickly.
• Lead collaboration with engineering, marketing, legal, UX, and other teams on cutting-edge technologies.
• Develop innovative solutions to complex problems by collaborating as needed across regions, product areas, and functions.

Title: Product Manager, Consumer Experience

Location: Remote

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

As a Product Manager, you will partner with all areas of the organization to interpret, document, prioritize, and drive requirements from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will work with Sales and Marketing to position product capabilities and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text. As the voice of the customer champion, you will represent our customers in day-to-day decisions made at the engineering and delivery levels. Once launched, you will enable our client-facing teams to be able to communicate these exciting new capabilities to the market.

Focus areas for this product manager include but are not limited to Consumer Experiences, Admin Experiences, Configuration tools and Reporting tools. We will assess your best fit as we get to know you.

If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.

Core Responsibilities:

• Cross-functional requirements-gathering of complex, configurable consumer experiences
• Document and prioritize requirements for upcoming product releases
• Synthesize tone, language, and messaging in user-facing text
• Craft internal and external communications around features, including release notes, user manuals, and feature descriptions
• Streamline workflows and business processes across products, vetting with internal/external stakeholders
• Manage feature development from requirements definition through customer launch
• Train sales and client services personnel on product capabilities
• Eventual expertise in telemedicine consumer workflows

Qualifications:

• 5+ years in Product Management or related field
• 3+ years working with software products, healthcare experience a plus
• Excellent written and verbal communication skills
• Proven ability to influence cross-functional teams without formal authority
• Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines
• Knowledge of wireframing and/or prototyping tools a big plus
• Ability to juggle multiple projects with varying degrees of priorities
• High energy level, enthusiastic, and eager to do what is necessary to be successful

Additional information

Your Team:

Should you join Amwell and the Boston-based Product Management team, you can expect:

Energetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell. This innovative team of 12 manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the product’s value across all other Amwell teams and to our customers.

We enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.

Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

The typical base salary range for this position is $108,480 – $149,160. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Operations Coordinator

Location: Remote US

Flatiron School is seeking an Operations Coordinator to join the Operations team! In this role, you will have the opportunity to contribute meaningfully to our educational delivery and career services programs by providing seamless operational support.

Providing all students with a seamless experience requires a thoughtful and meticulous approach to operations. The Operations Coordinator will play a critical role in the ongoing success of our students across all of Flatiron’s consumer and enterprise programs. This role will focus on maintaining processes that support students through the program, from enrollment through finding a job. This includes managing student records and systems, and making sure staff have the materials they need to support students at every part of the student journey. This is a very collaborative, cross-functional role. You’ll be working with teachers, Delivery leaders, Career Services staff, and staff from all other Flatiron School departments.

Responsibilities:

• Provide organization for multiple academic programs, by creating and actively managing rosters, calendars, communication lists, data trackers, surveys, and more
• Manage data collection and documentation procedures, ensuring the integrity of our reporting, and properly communicating student progress with the relevant team members
• Regularly audit data and ensure 100% accuracy in manual tasks
• Onboard and offboard incoming and outgoing staff members to internal tools and systems
• Create and troubleshoot a variety of tracking lists, schedules, and dashboards in Google Sheets and Looker
• Write and maintain detailed documentation on processes to be carried out by the Operations team and by other teams
• Create, maintain, and improve processes that support our teams in providing the best possible experience for our students
• Respond to incoming support tickets from staff and students in a timely and helpful manner
• Provide ad hoc support to the rest of the Operations team and to other teams across the company

Qualifications:

• Scrappy, detail-oriented, and known for your flawless organizational skills
• Experience creating new processes and systems when current ones will no longer scale
• Ability to troubleshoot and look for the root of an issue rather than the quick fix
• Experience with and passion for managing complex data in Google Sheets for different audiences with different needs
• Can skillfully manage competing priorities
• Not required, but nice to have — experience in any of the following platforms: Slack, Discord, Zendesk, Looker, Canvas, Pathwright, Formstack, Monday.com, Huntr

Expected Compensation:

• $60K annually

About Flatiron School

As a leader in the tech industry, Flatiron School believes that education is the best investment you can make in your future. We’re committed to helping change lives and the world for the better. Our courses provide an immersive, outcomes-driven curriculum for students looking to launch a career in Software Engineering, Cybersecurity, Data Science, or Product Design. Courses are offered both online and in-person on campuses across the country. Flatiron School is frequently ranked as a top coding bootcamp by industry publications. In addition to student programs, we also offer targeted education solutions for organizations.

If you require a reasonable accommodation in any part of the employment process, please contact:

Project Manager

United States, Remote

ABOUT US:

Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.

DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!

Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ and Accu-Trade.

About The Position:

The Project Manager (PM) is an inidual contributor (IC) member of the Dealer Inspire Project Management team, responsible for leading the website build and launch process for dealer clients. An exceptionally strong organizer, delegator, and communicator, this person work with up to 15-20 clients at a time to facilitate the build process. The Project Manager helps to set priorities for internal teams, ensures deadlines are met, that work quality is consistent and that it matches the client’s vision, and that the client is aware of and engaged in the website build process.

A Project Manager must be comfortable pivoting projects and plans on the fly in the face of competing priorities and client shifts. They need to be comfortable and confident in addressing client concerns in real time and adept at problem solving in real time. Project Managers need to be comfortable being assertive, comfortable explaining clearly technical elements of the production journey, and solving problems independently.

Job Functions:

• Production Execution
  • Ability to successfully manage a full client load and be a key resource for the team
  • Follow all internal processes required of the team
  • Lead (quarterback) the production process for their clients
• Client Satisfaction
  • Communicates consistently, often, kindly and assertively with clients to create a delightful and transparent experience
  • Have the pulse of the customer; anticipate the client’s perspective of progress and address it proactively
  • Balances the clients needs, package limitations are resource availability to find the best outcome for all involved
  • Makes proactive recommendations to the client that 1) increase trust in DI and 2) increases revenue, if possible
• Experience Improvement & Implementation
  • Know when to discuss deviating from standard practices to improve flow and experience
  • Collaborate with other production teams to create improvements in key metrics
• Metrics/KPIs
  • Consistently get projects completed within the required timeframe
  • Create milestone schedules that balance revenue recognition and client satisfaction
  • Have high CSAT scores
  • Ensures website progress through the production journey within the agreed SLAs
• Measurement Details:
  • 85% Launch Accuracy & Revenue Recognition
  • 10 Average Project Launches Per Month
  • 90% Client Satisfaction Score
  • 45 Day Average Project Time to Live
  • Daily Management of Inidual Client Base and Queue
  • Daily Milestone Execution & Ticket Resolution
• Scheduling Strategy
  • Work closely with leadership to ensure the Production calendar is set for success
  • Strategize across teams for accurate launch timelines, development due dates, and client reviews

Key Skills & Requirements:

Requirements:

• 1+ years of project management or similar experience
• Excellent customer service skills
• Excellent time management skills
• Excellent personal organization skills
• The ability to remain cool under pressure
• Excellent written and verbal communication
• Comfort communicating with management, clients, and other team members
• Ability to balance demand and prioritize in a fast-paced environment
• Must be able to multi-task, while maintaining attention-to-detail
• Confidentiality, as you will be working with privileged corporate account information
• Ability to get along with everyone, treat everyone with great respect, and have an upbeat pleasant personality

Bonus Items:

• Familiarity with WordPress
• Familiarity with Salesforce
• Familiarity with Google Suite products
• Familiarity with the intricacies of how websites are built and launched

#LI-ES

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at CARS, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you’re seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$55,000$65,000 USD

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• 401(k) with Company Match + Immediate Vesting
• New Hire Stipend for Home Office Set-Up
• Employee Stock Purchase Program
• Generous PTO
• Refuel – a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
• Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mgr, Preferred Client Mgmt

Location: SC, US

Salary Range: $80,000 – $185,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it allThe Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of Columbia, SC or Columbus, GA this role will be hybrid. This means that you will be expected to work at an Aflac Campus for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from Columbia, SC or Columbus, GA this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

What does it take to be successful in this role?

Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of the client

Understanding of Aflac/Aflac Group’s products and services, affiliated systems and applicable operational policies and procedures

Knowledgeable in processes related to acquisition, implementation, service and billing of accounts

Strong project management, leadership, problem solving and practice development skills

Strong personal computer skills with experience in Windows-based software

Excellent negotiation, presentation, public speaking, written & verbal communication skills

Education & Experience Required

• Bachelor’s Degree In a related field
• 6 – 8 years of job-related experience
• 4 years in a management or supervisory role
• Four years insurance industry experience (internal and/or external)

Or an equivalent combination of education and experience

Education & Experience Preferred

• Experience in a service related area such as claims, client services, sales support, coordinating activities associated with the processing of group enrollments

Travel <25%

Principal Duties & Responsibilities

Manages the day to day functions of the assigned service delivery team; participates in the development of long and short-range strategic plans and priorities for assigned brokers and ensures goals and objectives related to the strategic plans are met; responsible for overall health of the assigned broker block of business and oversees assigned broker’s benefits teams; collaborates with assigned service delivery team to support the management of assigned broker’s cases to foster productive working relationships

Provides oversight of implementation of pre-sale and post-sale enrollment /service activities such as customized proposals for delivery to broker, serve as a liaison in a consultative capacity requiring higher technical and industry experience, makes recommendations to ensure enrollment and service solutions are put in place to meet the Broker needs; oversees coordination of implementation of technology with internal and external customers to facilitate data exchange

Maintains a relationship with Aflac’s highest producing firms, offers a superior experience for enrollment system setup, billing and reporting solutions, timelines, ongoing administrative setup/support for most complex cases; monitors ongoing activities; develops and maintains written records and materials regarding administrative support of the account

Provides dedicated support for assigned accounts with accurate, timely and transparent delivery of account level stewardship reporting, decision-support tools, and enrollment solutions after the case is sold; proactively provides insight regarding broker/account renewal opportunities as they become available to build and fill gaps within the book of business; executes a renewal and re-enrollment strategy for the account that drives premium and increases customer satisfaction; provides consultative commission support, implements strategies and leverages Aflac services for new and existing clients; ensures requirements for initial account set-up and re-enrollment activities are met for assigned accounts with business units

Partners with the internal business units to quickly resolve any client question or issue, whether relating to technology, account enrollment, claims, etc.; acts as a liaison requiring expertise at a higher technical and administrative level; handles complicated or unique service issues and ensures that the results meet the business need

Stays abreast of industry/broker service best practices through competitive intelligence, and industry periodicals; industry seminars, broker focus groups, drives the overall customer/broker experience for accounts serviced; proactively identifies new service requirements in response to account/broker administration issues; maintains contact with broker’s to ensure quality service, facilitating surveys if needed; provides insight to help shape the account’s service needs as they evolve

Travels to accounts as determined by the broker/account service strategy and as needed to ensure the delivery of the distinctive, superior, responsive, and consistent service experience (travel is generally less than 25%)

Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $80,000 to $185,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Product Manager

• REMOTE
• PRODUCT – PRODUCT MANAGEMENT
• SALARIED, FULL-TIME

Formstack improves people’s lives with practical solutions to their everyday work. We are looking for the next Stacker to help us accomplish this mission.

Formstack is a remote-first company with team members who live and work across the U.S., Canada, and the globe. We offer more than just a job; we provide a community where you can learn, grow, and thrive your way. Join a dynamic and erse team that values relationships as much as results. Come build what matters with Formstack.

Ennis Al-Asaaed, Director of Product Management at Formstack, is looking to hire someone to complement and strengthen the team.

Who You Are

You consistently uncover the highest value challenges through research, interviews, and analysis. You work with your Engineering Lead and Product Designer to balance desired outcomes against feasibility, effort, and user experience. You work mostly independently with guidance from peers and their manager. You are comfortable proactively seeking feedback and guidance from peers and managers.

What You Will Do

• Take ownership and contribute to a holistic product vision and work cohesively with other PMs to create a roadmap that meaningfully contributes to Formstack’s objectives.
• Define the outcomes and what success looks like for your product area in a way that aligns to our objectives and key results.
• Conduct discovery activities on a weekly basis (customer interviews, competitive review, internal process optimization, strategic insights) to identify pain points and opportunities
• Prioritize ruthlessly
• Monitor the market and analyze the competition
• Work with your Product Designer and Engineering Manager to consider value/feasibility/usability/viability risks, mitigations, and tradeoffs.
• Partner with Product Marketing Manager on Positioning, Messaging, Strategy, Communication, and Launches.
• Own the ROI for your product area
• Drive alignment and seek feedback from cross-department stakeholders on a continuous basis
• Communicate plans, metrics, ROI, customer use cases, successes/failures, and most importantly, the “why” of every release with the entire organization via various methods
• Act as a Product team advocate in the organization by helping to develop and maintain team processes and gathering feedback to inform and advise your colleagues.
• Be consistently aware of the product roadmap across all teams.
• Maintain a thorough knowledge of and influence towards best practices of internal processes in Marketing, Customer Experience, Sales, and Engineering as needed.

How You Will Succeed

• Owning the full life cycle of product management
• Collaborate with various cross-functional partners for our Platform solution
• Strong analytical skills in prioritizing and creating a solid product roadmap.
• Conducting customer needs research, competitive analysis, market studies; and identifying product value proposition and market differentiation.
• Be familiar with and employ proper product management tools to create release artifacts, conduct interviews, provide clear communication, develop roadmaps, and turn metrics into actionable insights.
• These tools include ProductBoard, Google Analytics, Pendo, Confluence, JIRA, Monday, etc.
• Work with guidance from peers and managers and proactively seek their feedback and ask for help as needed

What We Are Looking For

• Bachelor’s degree in Technology or related experience preferred.
• 4-5 years in Product Management and 5+ years in technology roles
• Strong organizational, prioritization and follow-up skills, as well as attention to detail.
• Proven track record of successful product management
• Capability to think commercially to drive business cases

Bonus Points

• Go To Market experience, pricing, packaging, testing, and launching new products
• Formstack product knowledge
• Experience with document management systems, e-signature, and/or form-building solutions

$100,000 – $120,000 a year

Plus bonus up to 10% of salary

***This is a remote position***

This is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, and projected impact.

What Formstack Offers for Full-Time Employees in the US and Canada:

• Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees.
• Monthly Health & Wellness and Technology stipends
• Half-day Fridays
• Unlimited PTO for all employees.
• 401k & Roth w/ safe harbor match (the US and Canada)
• The most up-to-date technology, including company-issued Macs, the latest software, and other tools needed to excel at your job
• Company-paid conferences and extended learning opportunities
• Yearly company and team gatherings

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. Formstack is dedicated to building a erse, inclusive, and authentic workplace. if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Formstack is an equal-opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to ersity in our work and staff. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, bilingual and bicultural iniduals, LGBTQ+ persons, and people with disabilities are encouraged to apply.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. We will store it in our applicant tracking system, Lever, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

Project Manager

SALARY: USD 39443.00 – NONE YEARLY

REMOTE ANYWHERE FULL TIME BUSINESS DEVELOPMENT AND FUNDRAISING

Summary

The Project Manager role manages projects for Humentum’s consultancy and training clients. These projects include shorter- and medium-term training and consultancy projects, and longer-term and more complex client projects. The Project Manager ensures Humentum projects are run effectively and efficiently in order to deliver projects successfully.

Description

About us

Humentum is a global non-profit working with humanitarian and development organizations to improve how they operate and to make the community more equitable, accountable, and resilient. Our focus is on strengthening operational capacities such as financial management, human resources, compliance, and program management within our network of 300+ humanitarian and development organizations.

It’s vital to us that all colleagues feel a sense of belonging. We are all here for one thing; to make change happen for social good. We are a passionately-led organization and seeing our colleagues flourish is our number one goal. We strive to reward, recognize and appreciate high performance and we do all this in an open, honest, positive and respectful culture.

One of our key people principles is to create an environment where colleagues can learn, develop and grow, and we have a fantastic opportunity for someone to join the team.

Please make sure you complete your application fully. We can only consider applications that provide answers to any posed questions, an up-to-date resume, and cover letter.

About the role

The Project Manager role manages projects for Humentum’s consultancy and training clients. These projects include shorter- and medium-term training and consultancy projects, and longer-term and more complex client projects. The Project Manager ensures Humentum projects are run effectively and efficiently in order to deliver projects successfully.

About you

We are looking for someone who can project manage client projects, using the agreed systems and processes of Humentum. At times, there may be many conflicting priorities so the ability to manage the needs of multiple projects and programs is a must. Your meticulous attention to detail will ensure the efficiency of project management processes and the successful delivery of Humentum projects. Your excellent interpersonal skills will make you an expert at navigating the dynamics of client and consultant relationships. You will need to have a natural flair for excellent customer service, communication and relationship management.

Preferably you will hold a project management qualification and be comfortable with Project Management software (Asana preferred). If you have worked within a nonprofit or the global development sector, even better. Some other musts for us: adaptable working style and a willingness to take on challenging tasks and projects; strong portfolio and project management skills; proven ability to work remotely and independently; experience building and managing budgets.

What’s in it for me?

It’s vital to us that all employees feel a sense of belonging. We are all here for one thing; to make change happen for social good. We are a passionately-led organization and seeing our colleagues flourish is our number one goal. We strive to reward, recognize and appreciate high performance and we do all this in an open, honest, positive and respectful culture.

The salary for this role is as set out in Humentum’s Total Rewards, recognition & appreciation policy. The role is Grade E:Step 1 paid on the global scale. Applicants are encouraged to review this policy on our website before applying for open roles. It can be found at: https://humentum.org/about-us/careers/

We also provide our team members with the global benefits plan they need to maintain good health and a work-life balance. As we are a team with employees across many continents, our benefits packages are specific to geographic region, but no matter where you sit they include:

• Remote working & ‘Flexible Fridays’
• Unlimited Time Off, Sick Leave, Employee and Family Leave, Parental Leave, Sabbatical
• Retirement plan with generous employer contribution
• A wellness package including wellness allowance and life assurance
• Opportunities to learn, develop & grow with quarterly ‘Quiet Learning Weeks’

Fancy joining the team?

We are a very erse team but we can always do better. We are committed to creating an environment where you can be your authentic self every day and welcome the unique contributions that you can bring. If you require an adjustment to our process, as you believe this may affect your ability to be the best version of you, please let us know. We will do what we can to support.

If you think this sounds like a team you would like to join, do not delay. We always get a high level of applications to join our team and reserve the right to close the vacancy before the closing date.

Other Related Information

This position is a remote, home-based position that works as part of a wider remote, global team. You must possess both the ability and environment to work virtually: reliable connection to high-speed internet, appropriate environment for leading and participating in virtual meetings with enabled video. Candidates (must be able to work 13:00–16:00UTC.

Equal Opportunities Statement

Humentum is an equal opportunity, affirmative action employer and is committed to realizing its Diversity, Equality, Inclusion & Belonging policy. We need your help and co-operation to do this and would appreciate it if you would fill in our Equal Opportunities Monitoring form

Filling in this form is voluntary. There is no link between your identity and the responses on the form and we cannot connect the form to the person who submitted it. The information provided will be aggregated and used for monitoring and to inform DEIB programming decisions. Humentum’s ersity statistics will be shared with key stakeholders but only at the aggregate level.

"

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

* Write Your Career Story.  Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.

Title: Lead Product Manager, Data Services

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI

Role Description:

As the Lead Product Manager, Data Services, you will be the subject matter expert on data at ShipBob. You will focus on deeply understanding the needs of our internal users (Finance, Accounting, Sales, Operations and more) and will manage the strategy and execution of a Data Services product suite. Your work will directly impact our company trajectory and will be used to produce critical business reports and strategic insights that guide our company-wide actions. As a result, you will be responsible for ensuring data quality is high, data is available for reporting, data governance policies are in place and data services perform reliably at scale.

What you’ll do:

* Work alongside the Data Team to manage the data warehouse, including services that govern how data goes into and out of the data warehouse.

What you’ll bring to the table:

* 7+ years of experience in a product role managing products at scale with significant strategic scope.

Classification: Exempt

Reports to: Chief Product Officer

Perks & Benefits:

* Medical, Dental, Vision & Basic Life Insurance

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $162,711 - $190,000.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

* Be Mission-Driven.   We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.

About Us:

ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. 

As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

",

Director of Product Operations

REMOTE

Boston, Massachusetts, United States

Full time

Description

Sierra Interactive is a leading real estate technology platform serving thousands of real estate agents, teams and brokers across the US and Canada. Our software enables our customers to generate more leads, win more deals, and do so more efficiently. We are profitable and high growth, having more than doubled our customer base over the past two years. Sierra has over 60 employees based in locations across the United States we are a fully remote company. We have ambitious growth plans over the next 5 years, and that’s where you come in.

We are seeking a dynamic, data-driven, and customer-focused Director of Product Operations. This critical leadership role on the product team will guide our product operations strategy and drive execution across our growing portfolio. Reporting directly to the Head of Product, the Director of Product Operations will work closely with cross-functional teams, especially Engineering, Sales and Customer Experience, to drive product efficiency, effectiveness, and scalability. The role will also be responsible for ongoing communications with our existing customer base.

Key Responsibilities:

• Oversee the end-to-end product operations process, including product development, launch, post-launch evaluation, and continuous improvement initiatives.
• Own ongoing communications with existing customers, ensuring they are kept informed about product updates, new features, and opportunities for engagement.
• Ensure clear communication and collaboration across all stages of product development, fostering a culture of transparency and efficiency.
• Collaborate with the product management, engineering, and GTM teams to define and implement product strategy, ensuring alignment with company objectives.
• Partner closely with Sales and Customer Experience teams on product initiatives to ensure customer satisfaction and promote product adoption.
• Lead cross-functional teams to deliver on product roadmap, effectively balancing quality, scope, and timelines.
• Develop and manage KPIs for product performance, ensuring that product operations are aligned with business objectives.
• Identify potential risks and develop mitigation strategies to ensure smooth product operations.
• Drive operational excellence through standardization of processes and implementation of best practices.
• Build a culture of making data driven decisions that influences and improves decision-making.
• Align employee skills and strengths with current and future needs to maximize business impact. Build high performing teams by developing talent and solving for skills/capability gaps.

Requirements

• A minimum of 7 years of experience in product management or product operations, with a proven track record of leading successful product launches.
• Excellent project management skills, with the ability to lead and handle multiple time-sensitive projects.
• Strong analytical skills, with the ability to translate data into actionable insights.
• Outstanding leadership skills, with a demonstrated ability to lead cross-functional teams and drive collaboration.
• Excellent communication skills, with the ability to convey complex ideas in a clear, concise manner to both internal and external audiences
• Demonstrated experience in agile methodologies and data-driven decision making.

Benefits

• Excellent medical, dental, and vision coverage. Full cost covered for employee, and option to add spouse / partner and dependents.
• 401k retirement plan (up to 4% matching).
• 15 days PTO, 10 paid holidays
• 12 weeks of paid parental leave

Something else that’s important to you? Talk to us. We’re flexible and committed to providing a healthy work environment where great people can thrive.

Product Manager

Dearborn, MI, United States (Remote)

JOB DESCRIPTION

In this position…

The Product Manager is responsible for developing product features, prioritizing the backlog, and managing risks while ensuring the iterations and releases are meeting the business objectives. The Product Manager also defines analytics and collects feedback in order to assess the product health and drive improvement.

Specific responsibilities include planning, development, creation, testing, delivery and implementation for cloud-based development solutions (specifically GCP).

This position is eligible for remote work within the US!

RESPONSIBILITIES

What you’ll do…

• Quickly develop a deep understanding of the products you will own, and create product roadmaps while working closely with stakeholders and engineering teams to deliver new products and feature enhancements
• Manage products from concept to launch delivering features iteratively to solve the business challenges
• Work closely with designers to create simple and intuitive product experience
• Be data-driven and use data to decide the best opportunities that deliver the most business impact
• Collaborate with engineering throughout the development cycle to iterate on and deliver the highest quality product requirements
• Work with the team to effectively communicate dependencies, risks and timelines
• Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions

QUALIFICATIONS

You’ll have…

• 5+ Years of experience with proven ability to deliver software solutions using Solution Delivery Methodologies (Unified SDM, Agile)
• 5+ Years of experience with Business Process Analysis and IT Systems Delivery at the speed of market
• Minimum education of High School Diploma

Even better, you may have…

• Strong communication skills: clearly delivers information in written, verbal, and nonverbal form to explain, teach, and persuade
• Strong attention to detail: is organized and manages the teams with decisiveness
• Strong critical thinking abilitites
• Strong problem solving skills: identifies, collects and solves issues and conflicts

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep e into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage

Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

Vehicle discount program for employees and family members, and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for inidual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally erse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Product Manager, Growth

UNITED STATES

PRODUCT

FULL-TIME

REMOTE

Growth

As a founding growth PM, you will own top-line metrics and drive product-led growth for the business. You’re an outcome-owner who leverages ergent thinking, deep customer understanding, and quantitative business acumen to take our growth engine to the next level.

Why Strength Training?

Strength training is a simple, accessible way for anyone to dramatically improve their quality of life, that’s hiding in plain sight. Fortunately, more people are discovering strength training than ever before. We’re not just focused on the advanced gym-goer. Rather, we are unlocking functional movement, strength, flexibility, and freedom from pain for millions of people.

Our recommendation AI is used by hundreds of thousands of paying customers. It employs advanced statistics, machine learning, and over 400 million fitness data points to create highly personalized and flexible fitness plans.

Why you’re set up for success

10x greater impact is ahead of us

Our product has proven market fit with a 6+ year track record of excellent retention and reliable growth. We’ve established a brand and proven that we can impact the lives of hundreds of thousands of paying customers.

However, our most ambitious work is yet to come. We’ve hit less than 1% of our TAM, and a core AI differentiation continues to keep us ahead and innovating. Read more about our data advantage

You’ll own top-line business metrics

As an outcome-owner, you’ll have the responsibility, impact and “proof of work” of driving core metrics behind a successful consumer subscription business.

You’re a founding product team member

You’ll work directly with the co-founder on establishing a cornerstone product team as the company matures into the next level of size.

We’re a small team with healthy business economics

The market is rewarding profitability over grow-at-all-costs. Having raised a total of $4.6M to reach $20M+ ARR at cash flow positive, we have shown the ability (unique among VC funded tech startups) to grow at a venture scale while maintaining profitability.

We’re looking for a hire who excels at:

• • Fluency with data
  • Business Outcome Ownership
  • Strategic Impact
  • Voice of the customer

Requirements

• • Minimum of: 4-6+ years of direct product management experience, with a software company.

Try our app for free! https://www.fitbod.me/

Positions are 100% remote-only.

Compensation: Options/Equity + Base Salary 125-170k+ ; dependent upon years of experience & leveling (which is evaluated during the interview process).

Mid/Senior level: We are open to hiring someone at either the mid- or senior-level for this role, so to find the best fit for the team.

We are looking for full-time teammates! Positions include a full benefits package including: Full Medical, Vision, Dental, Life & Disability Insurance, flexible time-off, Slavic 401(k) with a 4% company match, company-wide days off for wellness & social lunches (via Zoom of course), a stipend for the gym/fitness, and all employees are able to expense up to $2000USD/year for continuing their development while employed with Fitbod!

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your information, you agree that you have read and agree to the terms in our Fitbod Applicant and Worker Privacy Notice

Title: PMO Project Manager

Location: Home Based – Americas

Canonical’s mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge.

Canonical Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.

Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders.

What we are looking for in you

The successful Project Manager will have solid IT project management experience in a software engineering and/or information technology field, excellent written and verbal communications skills in English and experience leading cross-cultural, remote and global project teams and customers. You will be able to “make things happen” with a professional approach and effective negotiation techniques. You have Agile expertise and Project Management certification.

If this sounds like you and you have experience in projects in one or more of the areas below, we’d love to hear from you:

• Large Enterprise IT Programs
• Cloud and Public Cloud
• Organization Change Management
• ERP Implementation
• IPO Implementation

Additional skills that you might also bring

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000 USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#LI-Remote

Project Manager, Customer Operations

US-Based Applicants

About Toptal

Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world’s largest fully remote company.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Position Description

This is a remote position.

As a Customer Operations Project Manager, you will be a valuable member of the Customer Operations team responsible for partnering with Customer Leadership to plan, manage, and execute major cross-functional initiatives while ensuring critical business outcomes are delivered. The role will report to the Senior Manager of Customer Operations and will provide you with an opportunity to work cross-functionally alongside a wide variety of teams within a hypergrowth company, while advising other team members on project plan creation and overall project management.

We are unable to provide visa sponsorship. Resumes and communication must be submitted in English.

Responsibilities:

In addition to managing large projects end-to-end, you will draw upon your extensive experience to help lead project management methodologies and guide leaders from other functions to consider best practices when identifying project scope, monitoring performance, and reporting on key milestones. In this role, you will frequently run project meetings for the leadership team, and have the ability to draft clear recommendations to leadership to solve potential risks and blocked dependencies. Through your partnerships with key stakeholders, you will escalate issues at both the project and portfolio level and help to craft and execute solutions. Ongoing, you will help to mentor other Project Managers and business owners in determining and defining project scope and objectives, capacity planning, and managing resources in an effective and efficient manner. You will also work with functional leadership to ensure initiatives are aligned to support function and company-level OKRs.

Your expertise in a wide variety of project types will allow you to make strategic adjustments as needed and measure performance to identify areas for improvement. You will work alongside senior leadership to track approvals and manage cross-functional stakeholder communications. You will bring a strong framework for organization and attention to detail to all of your projects while supporting the Customer Operations leadership.

In the first week, expect to:

• Onboard and integrate into Toptal.
• Rapidly begin learning about Toptal’s history, culture, and vision.
• Shadow key teams and leaders across the company to learn the core of Toptal’s operations and business units.
• Deep e into understanding Toptal’s functions and how each supports the company’s mission and objectives.
• Learn about Toptal’s business and operating models.

In the first month, expect to:

• Using your own project management expertise, create detailed project plans for several large cross-functional projects including outlining all project tasks and dependencies.
• Monitor the work done by various departments and teams to ensure project deadlines are met.
• Facilitate stakeholder meetings, escalate roadblocks and ensure proper task prioritization.

In the first three months, expect to:

• Take on the management of additional projects including coordinating with leaders in the Customer, Talent Operations, and Product departments.
• Deliver a status report and a current state analysis on projects under your management in an ongoing and agreed-upon cadence.
• Assist the Senior Manager, Customer Operations in Quarterly planning and process change rollouts for Initiative Management.
• Be the main point of contact for the Business Operations Function following the established due dates for Initiative Management and Business as Usual activities.
• Maintain our internal tracking system updated to align with Business Operations requirements.

In the first six months, expect to:

• Go through deeper onboarding in key areas of the company that are of strategic importance.
• Experiment and learn rapidly as you build solutions, adapting your approach in real-time by leveraging your knowledge and doing everything it takes to make sure the OKRs of your projects are moving in the right direction.

In the first year, expect to:

• Assist leadership to drive results and operational excellence across the Customer Operations team.
• Work alongside the Senior Manager, Customer Operations to drive innovation within Customer’s Initiative’s framework.
• Measure the efficacy of your work, iterate, and improve.

Requirements:

• 5+ years of project management and related operations experience.
• Experience managing projects through their full life-cycle.
• Bachelor’s degree in Engineering, Business, or a related field preferred.
• Top Project Management Certification preferred including PMI, PMP, PRINCE2, CAPM, CSM, CPMP, CPM or other, or experience equivalent to a certification.
• Knowledge of Agile, Kanban, and SCRUM preferred. Technical expertise is not required.
• Excellent analytical skills.
• Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to inidual contributors.
• Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution.
• Resourceful. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own workflow.
• Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied stakeholder groups.
• Ownership. You are a dependable team member who takes responsibility for your success as well as the success of the entire team.
• Quality. You take pride in everything you deliver as a reflection of yourself.
• You must be a world-class inidual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

The US-based salary range for this full-time position is $95,000- $135,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the US-based salary range does not include the value of Toptal’s benefit offerings. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan with employer matching contributions; medical, dental, and vision insurance plans in which Toptal pays 100% of the premiums for an employee’s coverage; basic life insurance coverage; short-term and long-term disability coverage; flexible spending accounts, including dependent care and health savings accounts, access to telehealth virtual doctors, an employee assistance program, and flexible paid time off.

This position is also eligible to receive a discretionary bonus.

Principal Project Manager, Operations

locations: Remote-USA

time type: Full time

job requisition id: P742506

About the team

Zillow Group’s mission is to build the world’s most trusted and vibrant home related marketplace, and give people the power to unlock life’s next chapter.

The Principal Project Manager is a senior-level member of the Contact Center Operations team responsible for driving all aspects of our most complex and strategic projects within the organization. You will come with a consistent record of advancing operational efficiency. This role involves finding opportunities for cost-saving initiatives, leading project teams, ensuring successful project delivery, teaching project management, and driving improvement in project processes. The Principal Project Manager plays a significant role in aligning project objectives with organizational and company-wide strategic direction while delivering results on time and within budget.

About the role

The primary responsibilities of this role include:

• Develop and lead robust project plans, schedules, budgets, and cross-functional resources across multiple highly-complex projects.
• Independently determine appropriate project management framework and methodologies according to the complexity of each launch.
• Prioritize pivotal initiatives by partnering with product engineering teams to drive technical advancements, strategic priorities, business goals, user experience, technical feasibility, and time to market to define impactful solutions.
• Create formal networks involving coordination among groups such as key stakeholders (including executives), department heads, and external partners, to develop rapport and establish expectations for project success.
• Negotiate strategically and skillfully within the project team and with external partners by being direct, diplomatic, and empathetic in very complex situations.
• Run full-cycle project activities, employing change management procedures, evaluating risk and cost, managing dependencies, removing roadblocks, and ensuring appropriate documentation and team member alignment.
• Effectively communicate project status, identify risks and dependencies, provide solutions, and influence decisions to ensure projects remain on track.
• Evaluate project performance holistically and provide recommendations for future improvements across the project management team.
• Build and maintain project management frameworks, identify, implement, and teach updated project management methodologies and tools to improve project outcomes, mentor junior project managers, and increase efficiency for the team.
• Cultivate a collaborative and positive team environment, encouraging open communication and knowledge sharing.
• Analyze data in order to identify and articulate to business & tech partners the “why” behind a change and what customer problems are being resolved.
• Leverage technology, like ChatGPT or similar AI, to drive operational gains and increased proficiency by identifying the best use of automated, digital and human powered solutions.
• Lead with a programmatic lens to bring together multiple projects and improve the full scope of a line of business.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $117,000.00 – $187,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Qualifications:

• Bachelor’s degree in business, engineering, or a related field.
• 8+ years of project management experience with a proven track record of delivering sophisticated initiatives.
• Demonstrated success as a senior project manager or in a similar leadership role, running multiple complex projects from initiation to completion.
• Experience leading cross-functional project teams across multiple geographies and time zones.
• Solid understanding of project management methodologies and tools, including Agile, Lean and Waterfall.
• Strong communication, problem-solving, and analytical skills.
• Demonstrated success in breaking down silos, gaining consensus and influencing outcomes. A change agent!
• A high degree of self-motivation and the ability to work independently, prioritize, and achieve landmarks in a fast-paced environment.
• PMP, Lean Six Sigma, or other relevant project management certification is highly desirable.
• Proficiency in project management software tools, ChatGPT, or similar AI, and Google/MS Office Suites.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Operations Specialist

• Remote – Oregon
• Remote – Michigan
• Remote – Massachusetts
• Remote – Maryland
• Remote – Maine
• Remote – Louisiana
• Remote – Kentucky
• Remote – Kansas
• Remote – Iowa
• Remote – Indiana
• Remote – Illinois
• Remote – Idaho
• Remote – Georgia
• Remote – Florida
• Remote – Delaware
• Remote – DC
• Remote – Connecticut
• Remote – Colorado
• Remote – Washington
• Remote – Virginia
• Remote – Vermont
• Remote – Texas
• Remote – Tennessee
• Remote – South Dakota
• Remote – South Carolina
• Remote – Rhode Island
• Remote – Pennsylvania
• Remote – California
• Remote – Arkansas
• Remote – Arizona
• Remote – Alabama
• Remote – Wyoming
• Remote – Wisconsin
• Remote – West Virginia
• Remote – Oklahoma
• Remote – Ohio
• Remote – North Dakota
• Remote – North Carolina
• Remote – New York
• Remote – New Mexico
• Remote – New Jersey
• Remote – New Hampshire
• Remote – Nevada
• Remote – Nebraska
• Remote – Montana
• Remote – Missouri
• Remote – Mississippi
• Remote – Minnesota
• Full time
• R0011195

Job Description Summary

CLEAResult is seeking an Operations Specialist to coordinate aspects of energy efficiency projects for national customers participating in multiple C&I programs. The Operations Specialist directly supports the team of National Account Managers by performing C&I project data entry, tracking, and reporting in Salesforce and Power BI. In addition, this role will directly support C&I programs by providing project leads using a national database of construction projects. This person’s primary goal is to ensure all of our National Account projects are tracked accurately and timely to ensure proper forecasting and customer reporting. Success in this position improves customer satisfaction and supports higher savings for utility programs.

Job Description

The Operations Specialist is responsible for:

• Working closely with the national account managers to track and report on project progress and next steps
• Tracking projects and customer communications in multiple data systems and tools (Salesforce & Power BI)
• Ensuring all project details, such as eligibility, audits, paperwork, rebate processing, verification, and payment, are accurately tracked and continue to move forward in Salesforce
• Enhancing team operations through the creation and maintenance of new and existing tools and reporting dashboards in Power BI
• Providing C&I project leads to program teams using a national database of construction projects
• Providing regular status updates to program staff
• Coordinating with program teams on project status updates, requirement changes, timelines

Education, Experience, Skills

• Strong MS Word, Excel, and PowerPoint capabilities
• Ability to work independently and with cross-functional teams
• Detail oriented and organized
• Proficiency with multiple database and reporting platforms (Salesforce & Power BI)
• Experience juggling multiple priorities at once
• Strong written and oral communication skills
• Experience with energy efficiency measures and technologies in C&I applications is desired

Education Requirements

• Bachelor’s degree preferred
• 1-3 years experience in an operations support role

Additional Job Description

CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve. As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic. Employees’ health and safety while meeting client expectations remains our top priority.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified inidual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Associate Implementation Project Manager

Remote – Work from Home

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

Paycor’s Associate Implementation Project Manager is responsible for managing the client onboarding experience as new clients transition to Paycor’s software applications. The Associate Implementation Project Manager will be the primary owner of assigned implementation projects and be the single focal point for effectively managing all aspects of each project; delivering projects on-time and on-budget with the highest possible customer satisfaction.

The Associate Implementation Project Manager will document, coordinate, and monitor implementation projects from kick-off through go-live and successful transition of the client and solution to company using Paycor’s project methodologies and serve as a liaison between the company and the client to ensure that client business objectives and requirements are met.

A successful candidate will possess the ability to influence all levels of associates – from inidual contributor to senior leadership – both directly and indirectly. Additionally, the Implementation Project Manager will demonstrate the desire and willingness to understand what’s important to Paycor’s clients. He/she will be able to act as an internal advocate and ensure clients’ needs are met within the software.

Essential Duties and Responsibilities

• Manage the conversion of new clients to Paycor software solution by working effectively with a wide range of internal and external stakeholders
• Ensure that projects remain on schedule and within scope and budget and prepare and deliver change requests when appropriate
• Effectively analyze and develop mitigation plans for any significant potential risks
• Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building
• Ensure that customer business objectives are well understood by the project team
• Ensure that customer requirements are defined clearly and system will meet their needs
• Serve as the initial point of contact for any client escalations and schedule and lead regular meetings
• Record and communicate implementation progress in project management software
• Maintain an implementation issues log with tasks, completion dates and ownership; distribute log on a regularly internal and external stakeholders
• Train new users on Paycor system and procedures as a supplement to other training resources
• Troubleshoot hardware and software system problems for clients and escalate to technical support when needed
• Responsible for raising concerns quickly to internal stakeholders and escalate when necessary
• Provide technical expertise to support the sales team as needed
• Perform assigned responsibilities relating to client service, such as lost account management, late night rotation, and proactive/reactive client calls
• Timely follow up and communication with sales and department management regarding status of accounts

Requirements

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Four-year degree or equivalent experience
• 2-3 years experience in a client service position with face-to-face client exposure
• Experience leading multiple complex projects simultaneously
• Demonstrated proficiency with PC software including Microsoft Office Suites
• Excellent communications and interpersonal skills
• Strong organizational, time management and multi-tasking skills
• Flexibility in scheduling to meet client needs with short turnaround
• Travel required with some ability to travel on limited notice
• Ability to monitor, evaluate, and provide feedback on the outputs and performance of workgroup members and take actions necessary for improvement
• Solid communication, presentation, organization, and planning skills
• Ability to identify key barriers/core problems and apply problem-solving skills in order to deal creatively with complex situations

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each inidual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $61,600-105,164. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

For more information about our total rewards, please visit www.mypaycorbenefits.com.

PRODUCT MANAGER, MONETIZATION (MOBILE/FREE-TO-PLAY)

Full time remote within a distributed team

In the world, there are approximately:

9 million animal species

Carbon Counts Tech is on the hunt for exceptional humans! We’re looking for an intermediate-level PRODUCT MANAGER, MONETIZATION in Production who is partial to trees, animals, games, the earth, and memorable, impactful experiences. Are you the human we’re looking for? If so, you believe in the power of technology to solve problems and to make the world a better place.

ABOUT CARBON COUNTS (THE COMPANY)

Carbon Counts is an early-stage, multi-country, for-profit company on a bold mission to re-green the earth. We believe in the power of people, play, community, and innovation and we are creating memorable, delightful experiences that will have a positive impact on the planet.

ABOUT YOU (AS A HUMAN)

YOUR ROLE & IMPACT AS PRODUCT MANAGER, MONETIZATION

As a Product Manager for Monetization, you are responsible for the development and execution of monetization strategies for EverForest, a free-to-play mobile game that encourages players to plant real trees through in-game activities. You will be working closely with cross-functional teams including game design, marketing, UA, data analytics, player support and engineering teams to ensure the success of the game’s monetization efforts.

Role overview:

• Developing and executing monetization strategies for a new F2P mobile play to plant game to maximize player lifetime value (LTV) and revenue while planting trees in the real world
  • In App Purchases (IAP)
  • In-game Ad strategies
  • Live Ops events
  • Subscriptions / battle pass
• Defining features and prioritizing roadmap for tools and tech for IAP Store and monetization including in-product targeting and personalization
• Analyzing player data and in-game metrics to identify trends, opportunities, and areas for improvement in monetization performance.
• Designing, implementing, and optimizing in-game offers, promotions, and pricing strategies to drive player engagement and spending.
• Monitoring and reporting on key performance indicators (KPIs) related to monetization, making data-driven recommendations for improvements.
• Conducting market research and competitive analysis to identify best practices and new monetization opportunities within the mobile gaming industry.
• Working closely with user acquisition and marketing teams to optimize advertising strategies and improve overall game performance.
• Working closely with the player support team to stay close to player feedback in connection with monetization trends.

Professionally you:

• 3+ years of experience in product management or monetization within the mobile gaming industry, specifically for free-to-play games.
• Strong understanding of game design principles and in-game economies, with a focus on monetization and player engagement.
• Have experience building monetization strategy and roadmaps for Mobile F2P games.
• Excellent analytical skills, with a data-driven mindset and experience using tools such as Excel, SQL, or Tableau.
• Experience working with mobile game analytics platforms (e.g., Adjust, Appsflyer, Firebase) is a plus.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across erse teams.
• Passion for mobile gaming and a deep understanding of the free-to-play market and its trends.
• Expertise in rapid deployment and experimentationmetrics, analytics, A/B testing, user testing, and market research
• Experience working in an agile software development environment
• Experience implementing, managing, and optimizing ad mediation platforms

ABOUT THE JOB

ABOUT THE CARBON COUNTS TEAM

Bioersity is the word for the varied animals, plants, fungi, bacteria, and other life forms that are connected and intertwined within an ecosystem. The more bioersity, the stronger the ecosystem. We’re obsessed with the idea of bioersityfor the planet, and for the team! Currently, we’re a small, mighty team with different, varied roots in different realms. Some of us have come from entertainment (think Disney). Some from game dev (think EA, Adventure Capitalist, Kabam, Activision, and Club Penguin). Some from business (think tech start-ups and Lululemon). Some from tech (think Google). Some are in conservation (think Rare.org). All of us are inspired by the possibility of changing the world, one moment, one laugh, one step, one communityone tree at a time. We know our players will come from all walks of lifeand so do we. We’re hiring exceptional people from a wide variety of backgroundsit’s the right thing to do and it makes Carbon Counts stronger. If you share our values and love for trees, animals, and nature, please consider applying!

WHY YOU’LL LOVE IT HERE (COMPENSATION & BENEFITS)

• Very competitive salary
• Excellent employee benefits
• Stock option participation and you’ll have a stake in what you’ll help make!
• Flexible paid vacation
• Remote / Work from home / Flexible hours

**DO I NEED TO MEET ALL CRITERIA TO APPLY?**

Definitely not! If you share our mission of creating memorable, delightful experiences that will have a positive impact on the planet, we’d love to meet you and see what is possible!

About us

Newsifier is a fast-growing SaaS scale-up on a mission to simplify and enhance digital news publishing. Our vision is to be the leading all-in-one solution for news publishers globally, enabling them to grow their traffic and revenue with our CMS.

We are ambitious but down-to-earth people who value a healthy work-life balance and take pride in improving our product every day and seeing our company grow continuously.

We started in 2020 and are a team of 11 (mainly developers) who all work remotely. We are planning to accelerate our growth next year, and in this, we see a vital role for our to-be-hired Product Owner.

About the job

In this role will work with a lot of different people in the company; the CTO, the product manager, customer service, the developers and the UI/UX designer to make Newsifier the best CMS for news publishers.

As a Product Owner, you will be a vital player in guiding our product's direction, leading the developers, interfacing with stakeholders, and translating customer needs into product development tasks. You will play a critical part in our company's growth by ensuring the development process is efficient and targets our market needs

We have a a big team of developers and are releasing new features often. At the moment the founder team is involved in managing the developers but as they are also focusing on the growth of the company we feel it is the right time to hire a full time Product Owner.

The responsibilities of the role:

• Define the sprint goals and facilitate sprint planning sessions to prioritize work items based on their urgency and dependencies, and ensure alignment with product vision and strategy.

• Collaborate closely with the product manager to ensure alignment with product vision and strategy, and effectively communicate these to the development team.

• Review and prioritize incoming customer requests (filtered by customer service ) and convert them into actionable tasks for the development team.

• Break down feature briefings into smaller, manageable tasks and allocate them to developers based on their expertise and workload.

• Coordinate with the development team to manage sprint backlog, adjusting as necessary in response to changes in project scope or priorities.

• Conduct regular stand-up meetings to check on progress, identify any blockers and coordinate efforts.
• Develop and optimize planning, structure, and processes for the development team to ensure maximum efficiency and effectiveness.

• Act as a point of contact for developers, addressing questions or concerns and providing guidance as needed.

• Review each developer's output to ensure it meets quality standards and aligns with sprint goals and project objectives.

• Conduct sprint reviews and retrospectives to reflect on successes and areas for improvement from the completed sprint, and adapt processes as necessary.

• Coordinate with the product manager and CTO on product vision, strategy, technical issues, and potential roadblocks.

• Review completed features alongside the product manager to ensure they meet requirements, objectives, and quality standards.

Job details and benefits:

• This is a full-time remote job.

• We provide a competitive salary, aligned with industry standards.

• We organize bi-annual global get-togethers, with the next one scheduled for Florianopolis, Brazil.

• Equity shares may become a part of your compensation package, contingent upon a successful collaboration and our mutual commitment to a long-term partnership.

About you

• You have excellent and clear verbal and written communication skills.

• You have a passion for creating and implementing structured processes that drive efficiency and team effectiveness.

• You have demonstrated leadership capabilities with a natural authority to ensure team members adhere to set structures and processes.

• You have strong analytical, problem-solving, and decision-making skills.

• You have the ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

• You have experience with Agile methodologies, user experience (UX) design principles, and data-driven decision-making.

• You have relevant experience working in a product role for a software company, preferably in a SaaS environment.

• You have at least three years of experience collaborating with software developers.

• You love innovation and are enthusiastic about AI and the possibilities it gives in product development.

• Familiarity with CMS solutions, SEO, and the digital publishing landscape is a plus.

Apply for the job

So if you're a highly organized, process-driven inidual with a solid background in software product management and a passion for driving innovation in a fast-growing SaaS company, we'd love to hear from you.

Apply now to become an integral part of our expanding team and help us take our CMS product to new heights.

Strategy and Operations Manager

UNITED STATES (REMOTE)

STRATEGY AND OPERATIONS

FULL TIME

Swiftly® is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.

Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead.

Headquartered in Seattle, Washington, Swiftly is building better retail through technology.

Position Summary:

Swiftly is looking for a proactive and innovative Strategy and Operations Manager to oversee company metrics and strategic insights. As the Strategy and Operations Manager, you will be responsible for managing Swiftly’s OKRs and competitive intelligence initiatives. You will collaborate with different teams to incorporate the company’s strategic insights and develop short and long-term recommendations.

Responsibilities Include:

• Drive the OKR setting, tracking and alignment across the organization
• Deliver monthly and quarterly business performance reporting and track key performance indicators for the company
• Drive Competitive intelligence insight for the organization. Analyze digital advertising market trends and provide insights and recommendations for future growth opportunities in the industry
• Lead Salesforce.com management to assure data quality and accuracy by performing data hygiene checks and collaborating x-functionally to flag interdependencies
• Leverage Salesforce.com and other enablement technology to build automation and scalability into the sales infrastructure

Required Qualifications :

• Candidates should possess a BA/BS degree in Business, Economics, Finance, Accounting, Mathematics, Statistics, Engineering, Computer Science, or other analytical subject areas
• The ideal candidate should have +5 years of experience in financial planning and analysis, corporate strategy, management consulting, sales finance, sales operations, or a similar field
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) and Salesforce.com reporting is essential
• Experience working with tech ads or online advertising
• Competitive Intelligence experience
• Project Management experience is a plus
• The candidate must be able to work in an ambiguous environment with an entrepreneurial approach
• Strong problem-solving, quantitative analysis, business judgment, written and verbal communication and presentation skills are required
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards is required

Preferred Qualifications:

• Excellent problem-solving skills, combined with strong business judgment and the ability to communicate and partner with a senior management team
• Outstanding modeling and analytical skills Excel and SQL expert. Bonus points if you also have other database, automation, or BI skills
• Financial planning, budgeting, and forecasting experience is a plus

#LI-Remote

Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We’re a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.

Every Swiftly employee:

• Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
• Takes ownership of their domain from the ground up, from inception through deployment to customers
• Leaves their ego at the door and ensures the best idea leaves the room
• Is always experimenting with new technologies and learning new skillsets
• If you’ve ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you.

Equal Opportunity Employer

Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified iniduals with disabilities throughout the subsequent application process.

Product Manager, API

Product Remote (Europe) Remote (Poland) Remote (Portugal) Remote (Ukraine)

Company Overview:

PandaDoc is an all-in-one document automation software for sales teams focused on closing deals fast, trusting their forecasts, and standing out from the crowd. Over 50,000 customers use PandaDoc to streamline their process to create, approve, and eSign proposals, quotes, and contracts. With powerful document creation and workflow capabilities. For more information, please visit https://www.pandadoc.com.

Company Culture:

We’re known for our work-life balance, kind co-workers, & kick-ass Christmas parties. Although some of our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. Happiness doesn’t come from a ping-pong table or free snacks. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

PandaDoc is seeking a dynamic, passionate, and tech-savvy Product Manager with a focus on APIs. This inidual will be responsible for driving and expanding our API product line, and playing a key role in growing this part of our business. The ideal candidate is a strategic thinker who has a proven track record in managing and scaling API-type products and a deep understanding of the developer persona.

In this role, you will:

• Own the strategic direction, product planning, and execution for the API product line.
• Manage all key product metrics, monitor performance, and report on product health.
• Understand the needs and challenges of our customers, anticipate market trends, and deliver innovative solutions.
• Collaborate with engineering teams to enhance and develop API products, and ensure seamless integration with our platforms.
• Partner with the sales and customer success teams to develop clear product messaging and sales playbooks.
• Facilitate training for internal teams to ensure product knowledge and understanding across the organization.
• Conduct competitive analysis to stay ahead of market trends and developments.

About you:

• 5+ years of experience in Product Management, preferably with a focus on API products.
• Strong technical background, preferably with familiarity in backend APIs, SDKs, OEM, and other API products.
• Demonstrated experience working with developer personas and managing products catered to this audience.
• Proven track record in creating, launching, and growing API-type products.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work in a fast-paced, dynamic environment and drive change across cross-functional teams.
• Scrum & Agile based B2B SaaS product management/ownership experience
• Can work independently with minimal direction
• Able to manage multiple, competing priorities simultaneously
• Strong interpersonal and communications skills
• Fluent English (verbal and written)

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Senior Product Manager

UNITED STATES / REMOTE

PRODUCT

REMOTE – FULL-TIME

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.

About Us

Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.

Chainlink has helped enable $7T+ in transaction value since the start of 2022.

Over 1,700 Web3 projects have integrated Chainlink services.

Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.

Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.

Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.

Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.

The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.

Who we’re looking for:

You’re focused on what matters most and ignore unimportant industry distractions.

You take extreme ownership and deliver outstanding results.

You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.

You move fast and evolve with rapidly advancing technologies.

You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term.

You are welcoming toward a erse network of participants joining an open, global standard.

You’re excited about the future of Web3 and building a world powered by cryptographic truth.

The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.

With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.

Whether it’s building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.

Chainlink Labs consistently brings innovative, world-changing products to market through our collaborative work in product management. At Chainlink Labs, we put our users first. The world is constantly changing, so we need Product Managers who are adaptable and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally with senior management, engineers, marketers, etc to guide products from conception to launch by connecting the technical and business worlds. We are looking for entrepreneurial product managers to help innovate and execute product initiatives across the company.

Your Impact

• • Oversee concept analysis, engage in feature spikes and scope out potential features based on customer requests and ideas from the team.
  • Take lead in defining product feature requirements and stories to set the team up for clear goals and success.
  • Drive the product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teamsWork cross-functionally to build and execute product release/roll-out plan.
  • Weigh difficult tradeoffs, taking into account product, customer, engineering and security requirements against delivery time and resources.
  • Shape the future of the blockchain industry by building successful MVPs into reliable and scalable products of blockchain infrastructure that will power the future of DeFi and other distributed, trustless smart contracts.

Requirements

• • Bachelor’s degree in a technology/business related field or 3+ years of highly technical experience.
  • 5+ years past experience working as a product manager in a startup environment (10-150 employees) preferred.
  • 3+ years of working experience in a product or technical role that involved communication with engineering and delivery (ops/release/infrastructure) team.
  • Ability to work on a distributed team with a high degree of ownership.
  • Excellent written and verbal communication skills.
  • Open-minded to new ideas with a mindset of continuous learning.
  • Experience in the Blockchain or crypto space.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.

Privacy Policy and an Equal Opportunity Employer:

Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at [email protected].

Director of Operations

REMOTE

Discover. Savor. Connect. Welcome to the chef’s table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the Role:

We are looking for a rockstar full-time Director of Operations to work across different teams at the company. This is a high-impact role with the opportunity for the candidate to grow into the VP of Operations and/or the COO role in the future. The ideal candidate has extensive experience in managing several departments in the past such as sales, customer support, partner operations, business development and/or product management.

A Day in the Life of Director of Operations at Cozymeal

• Work closely with cross-functional team leads to create and implement policies and initiatives that support the company’s business goals and align with the company’s business strategy.
• Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
• Work with the partner recruiting team leads (aka expansion team leads) on focussing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
• Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
• Work with the customer support and sales team leads on ensuring all important metrics are met.
• Lead the implementation of important features to optimize and further scale the company’s operations.
• Managing P&Ls for respective departments
• Identifying customer acquisition projects with greatest impact and ROI for the company.

Requirements Include:

• Bachelor’s in business, economics, mathematics, sciences, engineering or related field.
• MBA or graduate degree is a plus.
• 6+ years of operational leadership experience and/or management consulting experience.
• Hands-on experience in several of these areas: web product management, business development, operations, sales.
• Leadership experience in several of these areas: web product management, business development, operations, sales.
• Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to “roll up your sleeves” to get things done.
• Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
• Successful track record of building and growing impactful teams.
• Ability to excel at process management, process documentation, and ensuring that processes receive regular review and auditing to be in a state of regular improvement.
• Ability to scale the business through systems, processes, partners and people development.
• Demonstrated ability to build and maintain relationships with a erse team of stakeholders, including sales, customer support, partner operations, product managers, engineers and finance.
• Excellent communication (written + spoken) and interpersonal skills.
• High attention to detail.
• Strong data analysis skills.
• Not required but a plus: Culinary experience.

What We Offer:

• Work anywhere in the world (we are 100% remote team)
• Competitive pay.
• Stock options (after 1 year with the company).
• Opportunity to grow within the organization to a leadership role.
• Opportunity to learn from some of the best in the industry.
• Great work environment with a strong and friendly team of co-workers.

Hours: Full-time

Location: Worldwide. This is a remote role and qualified candidates from anywhere in the world can apply for this role.

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

Ava Labs is looking to hire a Technical Product Support Intern to join their team. This is an internship position that can be done remotely anywhere in the United States or on-site in New York NY.

Product Manager

Remote

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

At Paycor, we are focused on Leaders and the difference our products help them make for their employees. Leaders lives are challenging so we need Product Managers who are curious and excited to work on products that help them get to what is most important, leading their people. The Product Manager plays a critical role in the success of our products by aligning product roadmaps to a Portfolio vision and driving for measurable business results achieved through solving our customer problems with intuitive and simple software solutions. You partner closely with your Product Team and Engineering Team(s) to bring these solutions to the market and maintain relationships with your business partners so they are never surprised by them. You are a natural leader with sincere empathy for the customer and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle. As a Product Manager a lot hinges on you—you must be decisive, data-driven, committed and reliable.

Essential Duties and Responsibilities

• Define and maintain a product roadmap and backlog to deliver the highest value features for our clients and users with a cross-functional team of Engineers & Design.
• Analyze quantitative and qualitative customer feedback, market analysis and business needs evaluation data to make product feature decisions toward optimal user utilization and business outcomes.
• Lead problem & solution discovery efforts by conducting internal stakeholder and customer interviews to validate concepts & solutions for your assigned product.
• Monitor Work Orders, Bugs & Known Issues to identify trends and prioritize fixes for assigned product.
• Identify and track key KPI’s that measure the value of your product
• Network with business partners to understand their goals & constraints.
• Respond to new product opportunities within assigned product and research them to build perspective on what we should be building.
• Write measurable success criteria and accept/reject work based upon it.
• Provide input into the core positioning and messaging of their product to be used for Marketing, Training, Sales, and other collateral materials.
• Drive Agile ceremonies: including planning, refinement, demos, and retrospectives.

Requirements

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• BS degree in Business, Finance, Computer Engineering, or a related field
• PSPO certification
• 2+ year experience in software Product Management
• 1+ year experience in an Agile environment
• Experience in SaaS environment preferred
• HCM, Payroll, or HRIS experience preferred

Paycor Total Rewards

Paycor has an exciting, growth-focused culture, and we pride ourselves in providing best-in-class benefits to take care of our people. Some of our most popular benefits include:

• A flexible virtual-first work philosophy
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including one with $0 cost to Associates
• Our Employee Stock Purchase Plan, which enables you to buy PYCR stock at a discount

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each inidual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $74380.00 – $126984.00. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

ILLUSTRATOR

San Francisco, CA or Remote (U.S.)

The Discord Product Creative Team is looking for the ultimate artistic chameleon, known for boundless creativity and the ability to bring a vibrant array of styles to life. We’re searching for an illustrator who excels at pushing boundaries, creating awe-inspiring works that forge powerful connections between our customers and our brand. If you fearlessly plunge into uncharted artistic territory, transforming raw concepts into mesmerizing masterpieces, then we want you to join our team!

As a member of the Product Creative Team, you’ll collaborate with our Product Design Team to produce captivating content that make Discord the ultimate hangout spot. With several illustration styles under your belt, you’ll effortlessly reproduce Discord’s iconic aesthetic. From conceptual sketches to high-quality final artwork, you’ll work with your Product Design partner to achieve our collective goals.

If you’re passionate about creating illustrations that turn heads and leave lasting impressions, then Discord is the perfect creative playground for you. Join us and let your imagination run wild!

What you’ll be doing

• You will be part of the Product Creative team responsible for all creative content within the Discord product
• Collaborate with the Product Design Team to produce erse in-product creative assets, including visual illustrations, character designs, stickers, scenery backgrounds, key art, icons, profile decorations and more
• Contribute to projects that enhance communication and self-expression for Discord users through captivating illustrations and animations
• Create multiple illustration styles, also able to reproduce the current Discord Illustration style
• Engage with Product Designers, product/project managers, and other partners to gather feedback and refine your work
• Establish and communicate visual guidelines for Product Design Creative
• Meet project deadlines with changing priorities
• On most tasks while providing valuable feedback on the work of others
• Collaborate closely with Animators to bring illustrations to life

What you should have

• A portfolio showcasing relevant work
• 6+ years of design/production experience with an ad agency or in-house design team; in tech or gaming industry
• 4+ years experience designing digital media formats using Adobe Illustrator and Photoshop (Figma)
• Proficiency in 2D illustration, vector illustration and Photoshop skills
• Complete many styles, including Discord’s established illustration style
• Able to unleash bold, clever, funny, and delightfully unexpected solutions
• Lightning-fast execution, before investing in polish
• Collaborative and, elevating and building upon others’ ideas
• Iterative approach, eager to explore new avenues. Can provide multiple creative solutions to problems
• Fundamental design skills, including knowledge of typography, composition, and color
  Character design skills
• Experience creating design concepts and evolving them over the course of the project, while still being able to take creative direction from managers and clients
• Up-to-date with current design technologies and trends

The US base salary range for this full-time position is $178,000 to $205,600 + equity and benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related experience or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

#buildbelonging #LI-JF1

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A erse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Director of Operator Experience (Remote)

Location: Remote United States

Hi there! We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

Position Description

The Director of Operator Experience is responsible for developing actionable strategies and plans to drive customer success during the delivery and support of PAR solutions. In coordination with the operations leadership team, customer success, and product management organizations, this role works to ensure PAR is providing the best experience possible to our customers at the brand, operator, and partner level through experience design and communication strategy and execution.

This role establishes proactive customer outreach plans based on feedback collected and assessment performance, determining priority and ROI of options based on impact. In addition, this role is instrumental in root cause problem solving analysis, solutions development, and execution within our service delivery and customer service operations. This inidual will assume leadership responsibilities in driving cross-functional impact with internal and external partners.

What We’re Looking For

• Bachelor’s degree and/or 7-10 years of experience in leadership positions, preferably in restaurant space with franchisee environment.
• Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
• Experience leading and motivating a matrixed and cross-functional team with success in influencing others outside of direct reporting relationship.
• Experience with scoping projects and program improvements through designing solutions focused on the customer’s feedback.
• Seeks out, leverages and incorporates erse perspectives; identifies new ways to approach a problem; an excellent listener who gathers data and feedback for consideration as an integral and key part of decision making.

Why We Need You

• Works with Operations leaders to improve SOPs and solution delivery tactics to better serve our customers and drive CSAT across the customer journey.
• Identify improvements to SOPs and communication strategies to optimize internal projects and drive customer sentiment.
• Understand root causes of customer needs and find ways to proactively solve these issues before they occur, building empathy and passion for the client/partner experience through partnership with Product and Engineering.
• Assess current SOPs and identify key opportunities for improvement; work closely with the Operations leadership team to address potential strategic, tactical, and operating issues.
• Builds strong, credible relationships with customers through frequent, proactive, honest and informative interactions.
• Facilitates successful achievement of business goals by developing action plans, offering meaningful recommendations and providing results-oriented feedback.
• Viewed by PAR operations team as invaluable resource while exceeding company goals, upholding PAR values and operational quality standards and supporting customer goals.
• Drive operational move towards Unified Commerce by working closely with the Head of Operations and scoping out, and delivering on, a more unified customer experience in the near-term.
• Drive increased connectivity between Brink Operations and Brink P&T, including by making P&T aware of, and accountable to, key measures of success for PAR and our customers.

The base salary range for this position is $145,000 to $160,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments.

The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

Project Team Leads

Location: Worldwide – Remote

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

The Business Context

You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.

The Role

We are hiring Team Leads for new and continuing processes for an existing client in the On Demand Delivery industry.

Candidates must be proficient in verbal and written English and meet all requirements. Below is a non-inclusive list of what may be expected on a daily basis.

Day in and day out, you will:

Clear Structured Communication:

• Maintain effective communication channels with the client, within the operations team and across other departments.
• Ensure that all team members are aware of and meet or exceed project deadlines, priorities, SLAs and expectations.
• Facilitate communication between team members and stakeholders to identify and address any issues or concerns.

People Management:

• Manage and mentor a team of agents, providing guidance, support, and coaching that enables agents to course correct on their own.
• Foster a positive and collaborative team culture by promoting teamwork, open communication, and recognition of achievements.
• Be available for team and 1:1 sessions.
• Oversee performance evaluation processes.

Process Management & Attention to Detail:

• Ensure that all operational processes are executed with precision, accuracy and meet or beat SLAs.
• Conduct regular quality checks to identify and address any errors or discrepancies.
• You will become the expert in your process.
  • Ability to follow precise details and workflows provided by the client
  • Create supporting documentation for your team’s reference materials. This may require the ability to read technical documents and create an easy-to-understand & follow along version for your team.
  • Ensure your team is executing at 98% process accuracy.
• Identify areas for improvement and implement solutions to optimize operational efficiency.
• Cross collaboration with other onboarding teams.
• Analyze data and metrics for reporting, quality, efficiency, RBAP (Result Based Pay)

Requirements

• Must meet minimum system and internet requirements
  • 20 download, 5 upload Mbps
  • Dual-core processor with hyperthreading
  • 8g RAM
  • Win10 or Mac OS or newer
  • A backup power supply (UPS or generator) if your area is prone to power outages.
• Must have a microphone and webcam with excellent audio & good video.
• Fluent in verbal and written English.
• 40 Hours weekly availability with overtime and weekend flexibility.
  • Main working hours are 9am – 5pm PST.
• Attention to detail.
• Previous management / leadership experience.
• An ownership mentality and a hunger for learning and self-improvement.
• Ability to solve problems, create solutions and to think critically and holistically.
• *Alcohol and alcoholic items will need to be worked with.

Nice to Have

Experience in or with:

• Spreadsheets
• Volume & capacity management
• Quality management; QA & auditing
• Sheets & documentation creation and management
• Online delivery platforms
• Restaurant knowledge and/or experience
• North American stores, foods, items & brands
• Reporting
• Scheduling
• Presentation creation and delivery
• Client facing emails
• Outreach / Calling
• Salesforce experience will be an advantage, but can be learned. Focus will be in these areas:
  • Merchant onboarding
  • Restaurant / store onboarding
  • Enterprise onboarding
  • Sales & ads
  • Creating reports

Skills we value

• Clear, well-structured communication
• Attention to detail
• People management; Leadership, mentoring, teamwork
• Problem-solving; Analytical & strategic thinking
• Planning
• Decision-making
• Time management
• Efficiency; Process, workflow & team optimization
• Project management
• Sheets & Documentation creation and management
• Reporting
• Adaptability & flexibility

Compensation & Career

Compensation

$9/hour RBP = $7 base + $1 Quality Requirements + $1 Speed Requirements

Life & Career

Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

Production Coordinator

Buenos Aires, Buenos Aires, Argentina

Full Time

Experienced

Happy Mammoth is a fast-growing natural food tech business selling across Australia, Europe and the United States. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.

What You Get:

• Competitive salary in USD,
• Work remotely from anywhere in the world such as your home, co-working space or cafe,
• Lots of variation to keep the day-to-day exciting,
• Free access to books, courses and anything else that helps improve your skill set.

We are looking to hire a Production Coordinator to help us keep growing. If you’re hard-working and dedicated, Happy Mammoth is an ideal place to get ahead.

Responsibilities:

• Develop production plan, demand forecast and schedule to ensure continuous operations.
• Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement.
• Maintain supply chain inventory and records.
• Approving purchase orders and organizing and confirming delivery of goods and services.
• Back-up for creating purchase orders if needed.
• Find cost-effective solutions for supply chain processes.
• Collaborate with other departments to create coordinated plans for business growth.
• Communicate and negotiate with suppliers and vendors to land more profitable deals.
• Build and maintain rapport with suppliers, fulfillment centres and team members.
• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.
• Develop processes to improve workflow efficiency.
• Develop a logistic strategy to avoid downtime and delays.
• Sourcing, negotiating, procuring ingredients.
• Quality Assurance, Organizing and maintenance of 3rd party testing processes & results, make sure master formulations are in alignment with briefed specifications.
• Label & box information review.
• Integration or updating of the new packaging solutions with different manufacturers.
• Ingredients sourcing
• Proofing internal and external documentations,
• Reviewing and implementing advised changes on website & artwork
• Carry out necessary administrative duties as required.
• Other duties as assigned.

Qualifications:

• Ability to project manage and work on multiple assignments concurrently
• Good knowledge of Ms Excel.
• Strong negotiation skills.
• Critical thinker and problem-solving skills.
• Team player.
• Technical savvy.
• Ability to perform under pressure in a very fast paced, complex, and dynamic environment.
• Great interpersonal and communication skills.
• Competence with computer-based administration, record-keeping, and procurement systems.
• Proficiency in quality control, purchasing, managing budgets, and production costing.
• Self-driven and motivated
• Extremely organized and with attention to detail.
• Able to multitasking – working on various projects at the same time
• Ability to project manage and work on multiple assignments concurrently.
• Previous experience working in a related industry preferred.

Senior Product Manager (Flagship)

• REMOTE
• PRODUCT
• FULL-TIME

Who we are:

Luxury Presence is a VC-funded Stanford StartX-accelerated startup, building a premium platform to provide real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network. Backed by Silicon Valley’s Switch Ventures, Toba Capital, and Bessemer Ventures, we’ve seen tremendous growth over the past year. We are looking for a Product Manager to join our product team and help evolve our primary revenue generating products. As a Product Manager, you’ll have end-to-end ownership of new functionality, be responsible for driving net revenue retention, and work closely with our clients and internal stakeholders to ensure product success.

What you will do:

• Own the vision and strategy for the next evolution of our flagship product, understanding how it intersects and amplifies products within the Luxury Presence ecosystem.
• Be a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible.
• Act as the voice of the customer, with a deep understanding of user personas, pain points and customer journeys.
• Develop feature lists, user stories, and roadmaps. Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing.
• Effectively prioritize and define product features so that Engineering, Design, and others can collaboratively build and execute.
• Work across functions to drive go-to-market strategy and customer acquisition.
• Monitor and report on product KPIs. Provide insights into product, technology and market trends.
• Collaborate with multidisciplinary teams to scope, design, concept test and deliver innovative solutions that increase our margins and net revenue retention.

Skills and qualifications:

• 5+ years of end-to-end product management experience, preferably in SaaS.
• Ability to engage multiple stakeholders and effectively manage their expectations.
• Ability to work in a fast-paced environment
• Ability to make quick micro decisions daily
• Highly analytical, and leverages data and experimentation to drive product strategy, roadmap and trade-offs in product development.
• Experience with agile methodologies and design thinking to bring products to market.
• A demonstrated and focused desire to build products and services that customers will love.
• A self-starter with a bias for action, taking independent initiative and creatively solving problems.
• Exceptional written and oral communication skills; highly collaborative, with the ability to influence and lead cross-functional stakeholders.
• A diligent attention to detail and strong technical intuitionKnowledge/passion for the real estate industry is a plus.

Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

About Status

Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.

With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol (a continuation of Whisper).

As a team, Status has been completely distributed since inception. Our team is currently 150+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

The role:

As Business Strategist you will be responsible for developing and executing strategic initiatives that drive the successful launch and/or growth of our web3 mobile and desktop applications. As someone who is self - driven, autonomous and comfortable navigating ambiguity; your expertise in web3 technology and business strategy will be crucial in positioning our products and achieving sustainable market adoption.

Key Responsibilities:

• Identify & develop strategies to deliver value to our token, SNT, through an increase in the utility of our platform and by meeting the needs of our users.
• Conduct quantitative market research and translate intelligence into guidance for growth models & project lead prioritisation.
• Quickly and deeply understand the current state of the Status app, and create/refine key business models to accelerate adoption and user growth.
• Benchmark our offering against key competitors, and define our USPs. Understand why our successful competitors are gaining traction and user growth.
• Define realistic time-boxed goals for user growth & revenue.
• Enable prioritisation of development features and milestones through analysis and understanding of user needs, especially where potential revenue streams are provided.
• Proactively push thinking around product partnerships and other strategic initiatives that can lead to user growth and revenue.

What you bring:

• Minimum 6+ years of experience in Business strategy or similar field
• Solid domain experience in, and knowledge of the blockchain ecosystem.
• Highly analytical with strong technical skills (programming experience is a bonus!)
• Working in a startup environment where you’ve led strategy, but also rolled up your sleeves.
• Proactively push thinking around product partnerships and other strategic initiatives
• Previous team leadership experience
• Excellent written and verbal English and communication skills
• Self-motivated and the ability to work with a high degree of autonomy
• Experience in - or quick to get into the habit of - being productive through the means of asynchronous communication

Bonus points:

• Experience with statistical programming in Python or R

Compensation

The expected compensation range for this role is $150,000- $180,000 (negotiable, dependent on how we assess your skills and experience throughout our interview process).

We are happy to pay in any mix of fiat/crypto.

Hiring process:

The hiring process for this role will be:

1. Interview with Pepper from our Talent team
2. Interview with Carl, Status Co-founder
3. Interview with Jarrad, Status Co-founder
4. Interview with John, Product Strategist
5. Compensated Task

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.

Get to know us:

We care deeply about open source software, and our organizational structure does away with a strict hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation’s priorities.

• We are Remote and Decentralized.
• We are 150+ employees spread across 30+ different countries
• We are driven by shared principles and believe in complete transparency. That’s why everything we do is completely public to the entire community.

Fractal ID is looking for a highly experienced, impact-seeking CPO to lead our Product efforts for the long term. As a core member of our Leadership team, you will be ultimately responsible for shaping our Product strategy by working closely with our co-founders (CEO and CTO).

Fractal ID is the leader in web3 identity solutions. We’ve grown to 1M users since 2017, and work with 220+ clients and partners in web3 including Polygon, Ripple, NEAR, Gnosis, Polymath and Avalanche.

The ideal candidate is passionate about web3, and has over 5 years of experience building complex commercial products that they’re proud of. They understand that Product = Customer x Business x Technology, and have a proven track record of solving this equation.

Core responsibilities

Vision, strategy and roadmap

• Understand Fractal’s vision and continuously contribute to our strategy.
• Research and lead new Product development and innovation based on market and client needs.
• Gather feedback from all stakeholders to maintain a cohesive and singular vision of the Product
• Align all teams on the Product vision and own all Product development lifecycle

Delivery management

• Maintain a Product roadmap and push for delivering it.
• Spec and prioritize Engineering efforts (internal and external) for Product development and client support.
• Work closely with the Engineering team to plan and manage development sprints, and ensure everyone is unblocked

Discovery, adoption, evangelism and support

• Join calls with prospects and clients to develop a deep empathy for their needs and support the Sales and Ops teams with your Product expertise.
• Build bridges to the blockchain community towards driving Product adoption.
• Drive continuous improvements to our developer documentation, onboarding and experience.
• Maintain and communicate a clear overview of our competition by keeping track of new and existing solutions on the market.

Critical expectations

Experience and attitude

• Strong leadership skills, and ability to motivate and inspire teams
• Challenge disagreements but know the value of “disagree and commit”
• Clearly and frequently communicate progress and concerns in an actionable manner
• Proven track record of managing and delivering multiple complex products
• Takes complete ownership of everything Product

Technical web3 background

• Strong understanding of blockchain technology and its applications
• Deep immersion in the web3 space and understanding of ethos and vibes
• Basic programming skills in any language

World-class communication

• Impeccable spoken and written English
• Ability to clearly explain ideas and concepts to non-technical audiences
• Adroit use of visual tools such as diagrams as aides to communication and clarity

Optional but valuable

• Experience with digital Identity
• Experience building and documenting APIs, SDKs, and other developer-focused products
• Experience working in fast-paced tech startup environments, ideally as a founder or C-level

Compensation

• Competitive salary adapted based on experience
• Generous equity + token allocation

Travel Operations Manager

Run Wild Retreats + Wellness

Posted: June 1, 2023

Run Wild Retreats + Wellness is a fast-growing, women-led travel company with big plans for expansion in the active wellness travel market. We are committed to excellence in everything we do and are passionate about delivering world-class retreats that rival those offered by luxury travel brands 10X our size. We are a tight-knit team of just 7 women who work closely together around a shared mission for designing and leading transformational travel experiences. While our team is entirely remote and spread throughout the U.S., our regular online meetings and annual in-person team retreat allow us to feel deeply connected and trusting, since we all count on one another to do her part.

What We’re Looking For

• You have existing strong relationships and experience working with DMCs, guides, and other suppliers.
• You have the RFP process on lock. You deeply understand the guest experience and dynamics of group travel and how to vet suppliers.
• You have experience in developing risk management plans and trip leader briefing materials.
• You have extensive experience managing trip budgets and costing, factoring in all variable and fixed costs, including foreign currencies.
• You have extensive experience negotiating vendor contracts, independent guide contracts and hotel booking contracts.
• You have at least 5 years’ experience in travel planning for a tour operator, including working with domestic and international suppliers.
• You have strong written and verbal communication skills.
• You are 100% comfortable working in a digital space, using cloud-based project management software, spreadsheets and a myriad of digital software tools to mange workflows.
• You are extremely detail-oriented, always check your work so that typos, omissions or calculations rarely go uncorrected.
• You are self-sufficient but simultaneously thrive as part of a small team and enjoy collaborating with others.
• You share our passion for travel, are detail-oriented and capable of juggling multiple trips at different stages in their life-cycle.
• You understand what makes travel transformational and can incorporate those moments into the itineraries you design.
• You are process-driven, logical thinker, can anticipate problems, highly organized and a creative problem solver. You get the immediate priorities done and can also step back and look at the bigger picture and contribute to the overall strategic plan.

Your Responsibilities

MANAGEMENT & LEADERSHIP

• Ensure clear lines of communication between the clients, guides, retreat leaders and key suppliers. Provide suppliers with contracts, rooming lists, special dietary requests, additional reservations and/or cancellations.
• Manage and support retreat leaders prior to and during the retreats.
• Work collaboratively with the Sales Manager to manage inventory to avoid over-payments or cancellation penalties, ensure all special requests have been communicated and confirmed, and gather/provide information as needed for completion of pre-retreat information.
• Propose ways to improve and optimize workflow processes and operational systems.
• Review retreat leader reports and guide incident reports at the end of each trip, make recommendations for future program development. Monitor post-trip guest feedback, record comments and suggestions, and adjust future itineraries as necessary.
• Travel with retreat groups to learn about the retreat experience; conduct scouting trips to potential new retreat destinations.
• Work with the CEO to manage trip budgets ensuring trip profitability and sustainable growth.

TRAVEL PLANNING

• Identify and implement enhancements to existing itineraries to improve the guest experience and further differentiate our product. Participate in the research and development of new itineraries, investigate competitors’ product offerings and utilize competitive information in building itineraries and developing pricing recommendations.
• Work closely with the financial team to report and classify all retreat expenses.
• Provide internal documentations to Retreat Leaders that ensures their complete understanding of itinerary details, highlights and key product differentiators.
• Negotiate and secure bookings for all accommodations, daily activities and pre/post-trip extensions, as required.
• Manage trip financials (payment schedules and trip costing) pertaining to all elements that influence retreat profit margins. When needed, request multiple bids and negotiate with operators to determine costs for services and provide detailed information to be used in pricing programs. Review and submit all operational payments and report on budget versus actual costs after trip completion.
• Develop and implement of the company’s health and safety protocols.

NEW PRODUCT DEVELOPMENT

• Research and develop productive working relationships with DMCs, guides and key suppliers in multiple destinations.
• Apply transformational travel principles and our proprietary mindful itinerary design processes to new retreat development process.
• Design new domestic and international active wellness travel retreats.

Benefits + Perks

• Flexibility of schedule and work from home
• Attend industry tradeshows hosted by our member organizations, such as the ATTA, Transformational Travel Council
• Employee rate on RWR international running retreats (when space is available)
• Tax-free health-expense allowance (HRA)
• 15 days of PTO (including sick days) and 10 holiday days per year + your birthday
• A super fun team that loves travel, wellness, personal growth, and active adventure
• Run Wild Retreats is highly invested in developing professional skills for all employees. We’ll help you identify goals, create an action plan, and provide the tools for reaching those goals.

Event Operations Manager

Adventure Travel Trade Association

Remote

Job Category:

Information Technology

Salary:

$30.00 – $33.00 Commensurate with Experience

Position Type:

Full Time

Experience:

2 – 5 years

As the Event Operations Manager, you will be responsible for overseeing the successful execution of the operational elements of our portfolio of events, which include Adventure Travel World Summit, AdventureELEVATE, AdventureNEXT, and AdventureWeek. Working closely with the Director of Operations, you will ensure that all major operational needs for Event Directors, Event Project Managers, and their respective teams are met to the highest standards.

Your role will involve facilitating the event operations team in coordinating complex timelines and deliverables across the organization, managing capacity, and ensuring that each event receives the operational support required for a seamless execution.

To be successful in this role, you must possess strong organizational skills, attention to detail, and exceptional project management capabilities. You should be a proactive problem-solver, able to anticipate potential issues and develop effective solutions. You should also have excellent communication skills, as you will be required to liaise with internal stakeholders across all levels of the organization.

Ultimately, your role as Event Operations Manager will be instrumental in ensuring that our events are executed at a superior level, leaving a lasting impression on all attendees and stakeholders involved.

What You’ll Do:

• Assist the Director of Operations with the design, build and management of overall operational processes related to event execution.
  • Understand the needs and assist with the creation/development of workflows & operational processes
  • Creation/development of automation to optimize event operational workflows and create efficient, replicable processes.
• Manage the Event Operations Team Production Calendar & Weekly Meetings
  • This team is made of members of the Operations Team, Marketing Team, Event Team, and includes Event Directors & Project Managers of all active event projects.
  • You will be responsible for managing and communicating deadlines and deliverables across all active events to ensure workloads and capacity management allows for successful completion of tasks and event milestones.
• Coordinate with event departments for successful coordination of operational elements:
  • Registration / Logistics: Understand the general event registration processes and assist our Event Registration Manager and team with ensuring an efficient and optimized workflow.
  • Buyers: Understand this important event audience and work with the Buyer Manager to ensure our application, approval and registration workflows for the buyers at our events are executed in an efficient, consistent and replicable way.
  • Media: Understand this important event audience and work with the Event Media Manager to ensure our application, approval and registration workflows for official media at our events are executed in an efficient, consistent and replicable way.
  • Adventures: Experiencing adventure in destination is a critical element of our events. Working with the Adventures Manager to develop and maintain an efficient system for managing our Adventure Workflows including: Adventure Itinerary submission processes, sign-up/booking processes, coordinating communications and creating templatized, replicable workflows.
  • Event Technology:
    • Be the main point of contact for our Event App Software project manager (we currently use a platform called Grip)
    • Understand the integration of data between our Event App software and our internal CRM
    • Coordinate the execution of a digital networking experience for each event with the operational event teams
    • Coordinate the launch and timelines for all event technology needs
    • Facilitate training and support the team in use and management of our event technology platform.

Desired Skills/Working Conditions:

• Strong leadership and interpersonal skills.
• Excellent organizational and project management skills.
• Ability to work under pressure and prioritize tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Comfortable working in a collaborative, solution oriented environment, open to feedback and continuous improvement.
• Comfort in working asynchronously utilizing digital tools to create visibility and clarity around objectives
• Comfort in a variable workload and the ability to manage workload well. Events often require more time in certain stages of planning/execution. Be comfortable with the peaks and valleys of event execution.

Required Skills:

• A minimum of 3 years of experience in operations management and/or event management (operations experience is preferred).
• Excellent written and verbal communication skills in English (required). Fluency in Spanish, Portuguese, and/or other languages is a plus.
• Experience with low/no code tools such as Zapier and/or formal coding training/experience. Must be able to independently design and build process workflows connecting multiple technology platforms together to create a seamless operational experience.
• Experience with digital tools such as Google Workspace, Slack, Project Management tools & software (Asana, Notion, etc.), Salesforce/CRM tools.

Reports to: Director of Operations

Hours and Compensation: This is a full time (40 hours per week) position. Compensation range for a US based employee is $ 30 – 33 USD per hour. Actual compensation will be decided based on the candidate’s experience, skills and cost of living adjustment based on the candidate’s place of residence.

Note to all applicants: We are a remote-first team, however, the majority of our employees are based in the EMEA region, so we have a preference for candidates who can work remotely in the EMEA time zones.

Please also note: as a team who are looking to lead the way in Web 3, we require all applicants to have previous experience in the Web 3 / Blockchain Industry

Join a leading Web 3 company that’s enabling and powering the builders of the new internet!

Biconomy’s foundations were built on making Web 3 accessible and simple to all. We do this by making blockchain transactions seamless, and by doing so, we are accelerating the mainstream adoption of Web 3.

That’s why ease and accessibility are imperative to our innovations and solutions. While we build for developers, our work radically simplifies the overall user experience on Web 3. By abstracting away blockchain complexities, the end user enjoys the benefits of Web 3 with the familiarity of Web 2.

We are already solving for some of the leading players in the blockchain space & are emerging as the default transaction stack for Web 3. Some of our numbers:

• Processed 38+ million transactions
• Facilitating over $441 million + of transfer volume
• Saving users over $5.6 million in gas fees!

What are we looking for?

Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our team. As a Technical Product Manager, you will play a crucial role in driving the development and success of Biconomy’s SDK, with a specific focus on overall developer experience, future features and customer facing developer dashboards.

We are looking for someone who has built developer centric dashboards before, catered to the needs of developer experiences and has a passion for revolutionising Web3 UX. You will work closely with cross-functional teams, including engineering, design, and marketing, to define and execute the product strategy, as well as speaking to and collecting feedback from clients to ensure that Biconomy continues to deliver innovative solutions and quality developer experiences.

What will you be doing?

• Product Strategy and Vision: Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for the developer dashboard. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation, with a particular focus on developer experience.
• Product Development Oversight: Work closely with design, frontend, and backend development teams to implement new features, improvements, and bug fixes. Address technical and UI/UX challenges and optimize development processes to foster the smoothest possible experience for Biconomy Dashboard. Ensure the dashboard maintain a high standard of usability, stability, and performance.
• Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure the success of releases and identify areas for improvement.
• Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure timely delivery of high-quality products.
• Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction and ERC 4337.
• Cross-functional Collaboration: Act as the liaison between the technical teams, sales, marketing, and other business units

Your experience should include:

• 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
• In-depth understanding of blockchain technology, the wallet/dapp ecosystem, and the EVM ecosystem, familiarity with Account Abstraction and ERC 4337 is a plus.
• Experience with SDKs or developer tools is highly desirable, demonstrating your ability to excel in this role and deliver success.
• Strong analytical skills to transform customer needs into clear product requirements and user stories.
• Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals.
• Agile development experience and familiarity with modern product management methodologies.
• A customer-centric mindset and a passion for delivering exceptional user experiences.
• The ability to constructively review and provide feedback on design prototypes and live features, focusing on user interaction and experience.
• The ability to write scripts to fetch data from blockchain using any programming language is a plus.

What’s in it for you?

Joining Biconomy as a Product Manager offers an unparalleled opportunity to shape the future of building new onboarding and transaction rails that will onboard the next wave of users to web3.. You’ll have a direct impact on driving the adoption of decentralised applications, making blockchain technology accessible to a wider audience.

With a focus on cutting-edge concepts like Account Abstraction and ERC 4337, you’ll be at the forefront of industry innovation. Collaborating with a talented team of professionals, you’ll foster a culture of creativity and drive meaningful change. We prioritise your professional growth through continuous learning opportunities and provide a platform for industry recognition.

What we offer:

• Work from anywhere (Remote first)
• Flexible working hours
• Unlimited vacation policy
• Competitive Salary with regular reviews
• Token Allocation
• Opportunity to grow. The sky’s the limit if you’re hungry to succeed
• Be an integral part of building the narrative for the digital economies of the future
• Game nights, virtual celebrations, and work retreats

Biconomy is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Title: Associate Product Manager

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

About the Role:

The Associate Product Manager New Grad position is designed to grow undergraduates into product leaders. APMs at Clipboard Health move quickly, with high ownership and good judgment from day 1. Previous APMs have scaled operational processes, written new pricing algorithms from scratch, and built new products all on their own. On their own = they were given a problem they wrote an excellent plan that solved the problem they executed that plan with full ownership.

Our APMs are generalists who work closely with our executive team. Instead of coming in with a toolkit and looking for problems it can solve (which often leads to incremental problem solving), they focus on the biggest problems and quickly devise new ways to solve them from first principles. Doing this from day 1 requires that our APMs are boundlessly curious and jump right into understanding our business, our users, and our product. We think that their curiosity and the ability to e deep ultimately equips them to be excellent contributors and effective leaders.

Ownership is not given to APMs once we think they are able to lead projects. APMs are expected to lead important projects from the get-go. Their plans and the quality of their execution are met with the same level of scrutiny as that of a Group Product Manager’s. We think that doing the work and getting feedback on it is one of the fastest (perhaps the fastest) ways to learn and grow, but it’s not the best path for everyone. We encourage you to think deeply about if that’s something you want.

I’d read the following docs from our team prior to applying: the Product Team Standards, Product Team Recruiting, and Product Team Structure. These documents will give you a sense of how we think and what we value. We also have more links about team and company culture on our candidate website.

In your first 30 days you’ll:

• Talk to customers, understand their problems, and surface issues we weren’t devoting enough attention to
• Ramp up on the business, the product, and how we work
• Design and run marketplace experiments to validate hypotheses
• Write weekly write-ups and other documentation to keep others abreast of your work

In your first 90 days you’ll:

• Own an important problem on your own
• Write a plan (you may have to write several drafts) that proposes a solution to the problem
• Broadcast the plan to relevant stakeholders, get their feedback, and adjust it
• Execute on the plan and report findings to the executive team

You can’t be successful here if you:

• Don’t enjoy writing. We write a lot, and we hold our writing to a high standard. If you aren’t comfortable being scrutinized on not only the content but the clarity of your writing week over week, our culture won’t be a good fit for you.
• Want to know what to do. In your role as an APM, you’ll regularly be given tasks that are seemingly ambiguous. You will have to use your judgment to bring clarity to it. You may even propose that the task isn’t something we should focus on today. That’s okay too.
• Don’t like working with data or math. As a marketplace company, we have a highly quantitative culture. Our language is steeped in numbers.
• Don’t enjoy talking to customers. We talk to our customers day in and day out. Our customer conversations are an integral part of how we make decisions.
• Don’t want an intellectual challenge. The problems we face are novel and challenging, and we expect people to solve them quickly. If you aren’t looking for an intellectual challenge in your role, this won’t be a good fit.

Benefits:

• Competitive compensation
• Unlimited vacation
• 100% remote with tri-annual offsites

#LI-DNI

Creative Director – Remote

Nationwide

TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.

As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented iniduals who are excited by our mission to revolutionize & elevate the car buying & selling experience.

The Opportunity:

TrueCar is seeking a highly-skilled, hands-on Creative Director to lead our Marketing creative team. You will be tasked with ensuring every manifestation of our brand is of the highest quality and aligned with our brand attributes. In this player-coach role, you will be responsible for the ideation of creative, cool, and innovative marketing concepts and bringing them to life through hands-on design work and collaboration with the team to create visually stunning campaigns and marketing collateral. You will work cross-functionally with the marketing, product and sales teams to develop creative strategies that mirror our company’s values and business objectives.

How you will contribute to TrueCar’s success:

• Lead the development of creative campaigns bringing TrueCar’s brand to life in the most innovative and most creative ways, ensuring TrueCar stands out from our competition.
• Manage and mentor a team of designers, video editors, and copywriters, providing guidance and feedback on projects to ensure high-quality and timely deliverables.
• Load-balance the team’s capacity to ensure efficiency.
• Collaborate with cross-functional teams to define project scope, objectives, and timelines, and manage the creative team’s workload and priorities accordingly.
• Create and manage the creative budget, ensuring projects are delivered within budget.
• Develop and maintain relationships with external vendors, agencies, and partners to leverage their expertise and resources.
• Stay up-to-date with emerging industry trends, technologies, and techniques to inform and enhance our creative strategies and executions. Leverage artificial intelligence (AI) to scale design, video, and copywriting.
• Continually develop new ways to inspire and harness creative thinking to generate and cultivate useful and usable ideas across existing and emerging digital platforms.

Your impact as Creative Director at TrueCar:

• Ensure TrueCar’s brand stands apart from our competition, staying relevant, hip, and timely in culture and the world
• Enrich TrueCar’s erse and inclusive culture through sharing knowledge and personal experiences.

Your Expertise:

• Extensive experience in creative marketing, with a focus on brand and campaign development
• Proven track record leading, inspiring and coaching creative teams
• Strong project management and organization skills, with the ability to prioritize and delegate tasks
• Excellent communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams
• Proficiency with design and project management software, such as Adobe Creative Suite and Asana.
• A passion for innovation, creativity, and building a digital-first brand.
• Strong portfolio of work that demonstrates strategic, conceptual, and creative thinking
• Strong command of Microsoft Office, Adobe Creative Suite, and Keynote
• Energetic, positive, can do attitude and ability to roll with and rise to any challenge

Base salary range: $141,000 – $216,000

Your TrueCar Experience

As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly internet/mobile phone service reimbursement and furniture & equipment for your space.

You will receive excellent benefits that include but aren’t limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness reimbursement program, a learning & development reimbursement program, and charitable contribution matching. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our crew members and build employee-centric programs that prove it.

At TrueCar, we believe in the power of ersity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the ersity of car-buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified iniduals with disabilities.

TrueCar does not accept unsolicited agency submissions.

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-Remote

Title: Senior Product Manager, Player Action (SB)

Location: United States/Remote

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a Senior Product Manager, Player Action, you will be developing and executing strategies to drive player engagement and conversion by collaborating with cross-functional teams to deliver impactful features and improvements. You will be responsible for leveraging data and analytics to identify opportunities, define success metrics, and make informed decisions to optimize player actions. The ultimate goal is to create a seamless and compelling player experience that maximizes user engagement and drives desired actions across the Underdog platform.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

• Cultivate a profound comprehension of business objectives and establish connections with customer opportunities
• Engage in the complete product lifecycle, skillfully managing both Discovery and Delivery stages
• Embrace innovation by envisioning unconventional experiences rooted in a deep understanding of our users; dare to be different
• Commit to specific product outcomes and hold yourself accountable to achieve them
• Collaborate directly with Product Design and Engineering counterparts to evaluate opportunities and select optimal solutions for testing
• Foster transparency and alignment with stakeholders through meticulous documentation, compelling verbal communication, and organization-wide presentations
• Establish success metrics for new features and diligently monitor product performance, making informed recommendations for iterative improvements
• Deliver customer value in an iterative manner, skillfully navigating various launch phases and subsequent releases
• Strike an effective balance between a forward-thinking future vision and day-to-day operational responsibilities

Who you are:

• 4+ years of experience in successfully overseeing the complete product lifecycle of a consumer-facing application
• Strong interest and knowledge in sports, sports betting, and fantasy gaming, although not a mandatory requirement
• Proficient in presenting ideas with clarity and receptive to open and confident feedback
• Proven track record of identifying assumptions and formulating hypotheses for objective testing
• Proactive and action-oriented, consistently driving initiatives towards successful execution
• Exceptional project management skills, adept at juggling multiple projects while effectively managing scope, resources, time, and quality
• Naturally inquisitive with a data-driven approach to decision-making
• Keenly attuned to changes in the competitive landscape, maintaining a vigilant and responsive stance

Even better if you have

• Previous experience working in the Sports Betting or Fantasy industry

Underdog Sports is firmly committed to equity, inclusion, and ersity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $145,000 and $180,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate. Below you’ll find a few of our perks:

• Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• Company paid Health, Dental, Vision plan option for employees and dependents
• 401k Match & FSA
• Remote, In-Person, or Hybrid Scheduling we are 100% VIRTUAL FIRST!
• A $500 home office allowance
• $100 in UD credit
• Support for learning and development
• Book club expense your books!
• Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
• Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!

#LI-REMOTE

Product Manager, Code AI Platform

at Sourcegraph

Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code intelligence platform helps developers and companies with billions of lines of code create the software you use every day. By enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.

It’s an exciting time to join Sourcegraph. Our business is growing rapidly: we’ve experienced exponential growth and our $125M Series D from Andreessen Horowitz and $50M Series C from Sequoia have given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code intelligence yet, but once you’ve used it, you can’t live without it–just like Google). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.

Why this job is exciting

Sourcegraphs deep code expertise sits at the heart of Cody’s industry leading technical capabilities. Our Code AI platform is core to everything we do at Sourcegraph (read more in our handbook). As the Product Manager for our Code AI Platform, you will be responsible for continuing to push the boundaries of what it means to build an open and universal platform in the age of LLMs. How do we measure the impact of an admin’s LLM choice to their developers user experience? How do we help admins in extremely secure organizations trust our platform? Why would a developer build with our platform over competitors? Ideally, you will define a compelling vision at the center of our unique differentiation, an untapped part of the market, and something our customers are willing to pay for. You will be the go-to for defining a crucial member of our exceptional high agency all-remote team, and will help us to achieve ambitious objectives to build a code intelligence platform.

Within one month, you will…

• You will start building a trusting relationship with your team and peers.
• Spend time learning from customers about why they chose Sourcegraph.
• You will understand the what, why, and how of the projects that your team is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations.
• Be transparent in your internal and external communication. Sourcegraph is open source, so most discussions are public or in channels where you communicate directly with our customers.
• Maintain the roadmap, backlog, and curate and solicit feedback for the product area.

Within three months, you will…

• You will have identified differentiated experiences and created a clear roadmap for the engineering team
• Uphold your side of the PM – EM partnership responsibilities.
• Begin to define and track activation metrics
• Gather customer feedback to validate priorities, improve documentation, and define product requirements.
• Your peers are enthusiastic to work with you because you reliably follow-through with your commitments.

Within six months, you will…

• Add value to the user by surfacing real problems to improve the trial start flow for cloud and self-managed, in-product onboarding and activations, and in-product calls-to-action
• Shown clear value to customers by shipping meaningful value (AI is moving fast, we can’t wait!)
• Unlocked a key differentiated experience via our Code AI Platform.
• You will celebrate the fact that your team has delivered key results in support of their objectives for the year.

About you

As a Product Manager, you’re the storyteller of the organization, pulling together the story of “why”, and getting people excited about growth and what your team is doing. You collaborate with all parts of the organization to understand our market, our business model and the problems our customers are trying to solve to articulate a growth strategy. You are organized, results driven and provide clarity across the organization and your team, to help inspire focus and reinforce that they are working on the right things. You are constantly curious – wanting to dig into the data, discover optimization opportunities to get our users to value faster. You can identify root causes of friction and devise experiments to address them. You’re empathetic – you bring the voice of the user into every conversation, and hold empathy and understanding for your teammates to align on an experimentation approach that is right.

Qualifications:

• 5+ years of experience as a Product Manager with a specialization in enterprise SaaS development
• Experience as a software engineer or other technical background, particularly data-centric
• You have relevant domain knowledge and experience in one or more of the following areas: single-tenant cloud products, B2B, SaaS, developer tools, growth, product analytics, and user research
• Experience working with complex products that require integrations or complex implementations
• Your working hours overlap with 8am-5pm Pacific Time for at least 10 hours per week so we have time to collaborate synchronously when necessary.

Nice to haves:

• Experience with LLMs and prompt engineering fundamentals
• Recent meaningful coding experience with an LLM-backed coding assistant
• Familiarity with the latest competitive landscape of coding assistants
• Deep experience with at least one major IDE such as VSCode or IntelliJ

Level

This job is an IC4. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $190,000 USD base

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!

We expect the interview process to take 5.5 hours in total.

Introduction Stage – we have initial conversations to get to know you better…

• [30m] Recruiter Screen
• [30m] Hiring Manager Screen

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team…

• [1hr] Async – RFC Assignment
• [1hr] Product Interview
• [30m] Engineering Collaboration
• [1hr] Resume Deep Dive

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically…

• [30m] Values Interview
• [30m] Leadership Interview with co-founder
• We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Vendor Manager – Operations

at Checkr

Remote, United States

About Checkr

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

We are looking for a leader to join our Support team as Vendor Manager – Operations. In this role, you will lead Checkr’s emerging vendor operations practice. You will assess and performance manage Checkr’s BPO vendors, develop and outsourcing strategy, run RFPs and negotiate contracts, and ensure that our vendor partners provide a delightful experience for Checkr’s candidates. This position requires a candidate with strong analytical and communication skills to influence data-driven business decisions, attention to detail, an ability to manage cross functional and high visibility projects and initiatives, and a deep understanding of Checkr’s customers and what they need to be successful. Ability to interact with all levels of senior management (including VP, SVP and C-suite) is a must.

Responsibilities:

• Own vendor KPIs and SLAs to ensure our partners consistently meet and exceed goals
• Partner with Operations teams to deliver operational results and KPIs, identifying issues and emerging trends, and providing a breadth of insight to improve support
• Develop vendor strategy and incorporate into the annual and multi year planning processes for Operations by implementing scalable and consistent processes to enable operational excellence
• Assess vendor landscape, run RFPs, and negotiate contracts to balance quality and cost
• Own the overall quality of Checkr customer service through real-time feedback, ongoing quality and training management, enablement programming, and escalation management programs
• Lead and conduct analyses to enable data-driven decisions that optimize business performance, evaluate new investment opportunities and solve complex business challenges. In particular process improvement initiatives to drive process efficiencies
• Deliver monthly & quarterly analyses and reporting of the business’ operational results and KPIs, including variances to plan, ensuring key issues, risks, and business drivers are understood and highlighted

What you bring:

• 5+ years of vendor management experience
• Excellent modeling and data analysis skills with strong attention to detail
• Knowledge and connections within the BPO industry
• Outstanding interpersonal and communication skills with proven experience in cultivating collaborative working relationships with teams across an organization
• Deep experience working in high-growth environments with a proven ability to identify and drive impactful financial outcomes, and to manage complex projects across multiple teams
• A passion to improve the Checkr Customer experience
• Demonstrates the Checkr core values of Grit, Humility, Transparency, Connection and Ownership

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. The salary range for this role is $87,627 to $182,390.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified iniduals with erse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to ersity extends to hiring talented iniduals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

#LI-Remote

Development Operations Manager

Who We Are

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a erse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

What We Can Achieve Together

Specifically, the Manager will be responsible for:

• Management of Development Operations team
• Portfolio management
• Regular periodic reporting
• Support for fundraisers
• Proactive pipeline development
• Implementation of major projects
• Database updates and management

Preferred location is Charlottesville, VA, but remote work also possible.

• Ensure donor information is up to date in the database.
• Manage the discovery pipeline process for the team to ensure the ongoing identification and qualification of new major donors and prospects.
• Prepare and analyze fundraising and activity reports for the development team, State Director, and Board of Trustees.
• Supervise the Development Coordinator and Development Program Specialist and identify and support opportunities for professional growth.
• Participate in position-related calls/networks to learn about best practices and organizational requirements for the role; effectively communicate or distribute information to assist staff in making decisions, solving problems, and improving workflow.
• Provide support and targeted training related to the major gifts process and database management, including serving as a hub of knowledge on Worldwide Office fundraising resources, policies, and practices.
• Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
• Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
• Demonstrate sensitivity in handling confidential information.
• Develop and implement new initiatives that will ensure department and organization-wide goals and strategies are achieved.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
• Financial responsibility includes assisting with the development of a budget, working within a budget, and negotiating and contracting with vendors.
• Supervise one or more administrative or professional staff, responsibility includes training and professional development.
• Travel occasionally, work long and flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is ersified and may not always fall under established practices and guidelines.

What You’ll Bring

• Bachelor’s degree and 5 years related experience or equivalent combination.
• Experience managing and implementing multiple projects.
• Experience negotiating agreements.
• Experience supervising staff, interns, and/or volunteers.
• Experience with current and evolving technology in relevant field.
• Experience working with cross-functional teams.
• Experience, coursework, or other training in principles and practices of relevant field.

Desired Qualifications

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Ability to manage and implement complex processes.
• Ability to work in partnership with others in a collaborative role.
• Advanced knowledge in current and evolving technology related to field of experience.
• Demonstrated ability to conceive and write creatively for various audiences.
• Knowledge of current and evolving trends in the specific field, preferably in a non-profit environment.
• Proficient in interpreting guidelines and manipulating, analyzing, and interpreting data.
• Strong organization, planning, and problem-solving skills.
• Successful experience implementing strategic program goals.
• Understanding of accounting practices.

What We Bring

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Auto Safety Policy

Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee’s motor vehicle record.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to ersity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of erse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.

TNC is committed to offering accommodations for qualified iniduals with disabilities and disabled veterans in our job application process.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.

Internal Operations Specialist

• Remote
• Full Time
• Entry Level

POSITION SUMMARY:

The Internal Operations Specialist plays a pivotal role in ensuring that all staff have the tools, technology, and operational support to succeed.

Reporting to the Sr. Director of Internal Operations, the Operations Specialist will be responsible for maintaining and enhancing the operational and technological systems that support our staff. This inidual will work proactively and independently while collaborating closely with staff across uAspire departments and locations. This position requires strong organizational skill, proactive learning, problem solving, and the ability to balance competing priorities in a fast-paced, collaborative environment. This is an exciting opportunity for a mission-driven inidual to work in an entrepreneurial non-profit and to deepen their experience in non-profit operations.

KEY RESPONSIBILITIES:

Operations Coordination:

• Communicate with building management on facilities issues and needs for all uAspire offices
• Manage inventory and office supply ordering for all uAspire offices/meeting spaces
• Manage all technology of staff onboarding and offboarding to ensure that new hires and departing staff have a smooth transition
• Provide accommodation and budget support for live staff events including Institute and departmental retreats, and organizational events, as needed
• Complete first round of contract review, completing corrections with vendors when necessary, and notating important highlights for second round review/approval
• Support Senior Director of Operations with long-term facilities and space planning projects, including leasing and office improvement projects as needed
• Review and vet new vendors, as needed, to ensure facilities needs are met with quality at competitive costs
• Ensure uAspire’s compliance with all federal, state and city regulations, including managing relevant filings and registrations through management of Operations email inbox

Information Technology

• Maintain and manage uAspire’s office and staff technology systems including internet, phones, webcams, printers, computers, laptops, Google Voice, cell phones, and wireless devices
• Maximize organizational efficiency and impact through technology – promote staff adoption, and identify opportunities for improvements and innovations
• Support remote staff throughout multiple time zones ensuring that technology issues are appropriately addressed and resolved in a timely manner
• Review and vet new vendors, as needed, to maintain high quality service at competitive costs that align equitably with our organization

QUALIFICATIONS & EXPERIENCE:

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

Experience & Education:

• Experience working in a fast-paced/entrepreneurial office environment
• Some college-going experience is required; degree attainment is optional
• Experience working with and supporting others on technology maintenance and troubleshooting (software and/or hardware)
• Demonstrated ability to proactively identify and execute opportunities for process streamlining and systems automation
• Proficient background in Salesforce desired, but not necessary

Skills & Competencies:

• Committed to Equity has a passion for working and participating in an organization dedicated to ensuring a erse, equitable, and inclusive work environment
• Attention to Detail work is consistently free of errors or omissions and mistakes are identified and resolved
• Follow-Through and Communication consistently delivers on commitments made, takes responsibility for success or failure in their areas of work, is responsive to feedback, and uses clear written and in-person communication to keep others informed of progress and challenges
• Collaboration maintains a positive and approachable attitude, builds and maintains positive working relationships with internal and external partners, has a customer service mindset, and finds satisfaction in supporting others to do their best work
• Organization and Adaptability ability to keep track of and balance many competing priorities to adjust priorities quickly as new needs arise
• Resourceful Problem-Solver seeks out the information required to answer questions and solve problems, pushes forward, and finds creative solutions
• Comfort with Technologies ability to utilize and adapt new and existing technology to meet organizational needs, including a high proficiency in Microsoft Office, and Google Suite

COMPENSATION: The salary range for this position is $63,000 – $66,775. Salary commensurate with experience and education.

STATUS: Exempt, full time

LOCATION: Remote. Occasional travel to local offices may be required. Preference will be given to candidates based in states with uAspire offices (MA, NY, CA).

REPORTS TO: Jazmine Matthews, Sr. Director of Internal Operations

ABOUT UASPIRE

Organization Vision: uAspire envisions a society where structural obstacles are removed from postsecondary pathways for systematically oppressed students so they can experience an improved quality of life for themselves and future generation

Organization Summary: Our mission is to improve the economic mobility of underrepresented communities by creating financial solutions to erse educational pathways.

• Student Advising: We guide students, families, and communities to navigate complex financial aid systems in pursuit of equitable access to affordable postsecondary pathways through in-person and virtual advising.
• Scholarship & Emergency Aid: We commit to placing money into the hands of students allowing them to use these funds to cover tuition bills and other unexpected expenses.
• Training & Technical Assistance: We equip partners with the knowledge and confidence to navigate the financial aid process with their students by curating engaging trainings and student-centered resources.
• Policy: We advocate for institutional, state, and federal policy change to transform financial aid and higher education systems, based on our students’ lived experiences.
• Consulting: We collaborate with partners to assess their needs and offer uniquely designed solutions in the areas of content development, program improvement and systems change, by leveraging our financial aid expertise, student-advising experience, and student-centered research.

Staff Product Designer, Growth

• Global
• UX and Design

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

We’re looking for a Staff Product Designer to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution.

You’ll work closely with teams to understand user needs and behaviour, define user-centric solutions, and ship impactful, high quality work. You’ll incorporate your keen understanding of helping new users become successful into your design practice, whether you’re optimizing for user activation, retention, onboarding, or other phases in our users’ journeys.

You’ll collaborate within a multidisciplinary UX, product management and engineering team – and more – to deliver thoughtful and polished design work that supports user needs while helping Shopify grow.

NOTE: Only applicants who submit a portfolio of design work alongside application will be considered.

Qualifications

Responsibilities:

• Work with cross-functional teams (developers, product managers, data scientists, fellow designers, marketing, etc.) to drive a design vision and strategy that meets the needs of our users and our business
• Influence and shape the long term vision and product strategy in your space
• Manage your time across projects at different stages of the design process, and deliver iterative design solutions that build towards the product vision
• Apply strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, teammates, and leadership
• Lead strategic collaboration and brainstorm sessions to drive creative solutions and alignment
• Manage efficient and inclusive feedback loops and processes
• Build positive, collaborative relationships with direct collaborators and stakeholders, acting as a role model for thoughtful partnership and leadership
• Be a steward of UX and experience quality within the broader Growth UX organization
• Mentor senior and early-career designers, and lead UX rituals as needed

Qualifications

• Expert knowledge of the end to end product design process, demonstrating a command of product strategy, jobs to be done for a given user, journey mapping, wireframing and prototyping, user testing, and high fidelity visuals
• The ability to craft beautiful designs and delightful, useful, and usable experiences; you have strengths in visual design, interaction design, user research, and product design
• Expert storytelling: the ability take a complex concept and distill it down to its understandable parts, and communicate it in an engaging and understandable way
• Deep experience with driving and applying user-centered design processes while working with cross-functional teams including (but not limited to) development, product management, and data science
• Proactive project leadership: you can take a problem, break it down, generate a project plan, and execute against that plan
• Ability to design lean solutions quickly and efficiently, to validate early directional ideas and drive alignment
• Experience with interpreting experiments or tests and leveraging quantitative data to inform product and design decisions
• A growth mindset, a hunger to learn, and a proactive approach to professional development

Dapper Labs is looking to hire a Senior Product Manager, Core Wallet & Payments to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.

Title: CX Operations Analyst (Remote, USA)

Location: United States (Remote)

Do you enjoy ing into data to answer a wide variety of business questions? Are you passionate about using data and insights to make an impact? If so, come join our Go-To-Market (GTM) Operations team!

Grafana is looking for a CX Operations Analyst to join our rapidly growing organization. In this role, you will work with senior leaders across our revenue teams to analyze data, provide insights, and implement improvements. As an analytical problem solver, you will need to analyze business processes and disparate data sources across the customer journey, from initial sales through retention and upsell, to answer complex questions and operationalize reporting. You will also manage projects to align and optimize the experience along the entire customer journey.

Key Responsibilities

• Manage and improve operational processes across Professional Services, Technical Support, and Customer Success
• Lead projects to enhance the systems and toolsets that are relied upon by our post-sales teams.
• Build and maintain reports and dashboards across multiple revenue generating functions.
• Integrate and analyze data from multiple data sources to provide insights and recommendations.
• Document systems, processes, data, and reporting.
• Research ad-hoc business questions across the GTM functions.
• Create and explain data analysis through clear visualizations and presentation.
• Proactively look for improvement opportunities and communicate with business partners.
• Help drive a strong culture of data processes and hygiene.

Requirements

• 2+ years of work experience in Customer Experience Operations and/or Customer Experience Analytics
• Bachelor’s degree, with a specialization in a related field preferred (e.g. Business, MIS, Math, etc.)
• Experience with Technical Support, Customer Retention, and Upsell processes in a SaaS business model required.
• Ability to write SQL queries required, with BigQuery experience preferred.
• Experience with software including dashboarding, data visualization, and Customer Success and Support platforms required. Some examples include Grafana, Tableau, Looker, Salesforce, Zendesk, and JIRA.
• Proven ability with Google Sheets or Microsoft Excel required.
• Have solid project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross functional stakeholders, and navigating ambiguity in a fast moving environment to deliver results
• Have an enthusiastic roll up your sleeves mentality
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Excellent facilitation and presentation skills across a range of audiences from inidual contributor to senior leader
• Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners
• We are a remote first company so you should be experienced and skilled at working remotely with an international team
• We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership.

In the United States, the base compensation range for this role is $102,000 – $123,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a erse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Director of Community Land and Climate Initiatives

United States – Remote OK

Full-Time

Director of Community Land and Climate Initiatives

• Reports to: President and CEO
• Reports: Program Manager; team of Program Specialists located globally, whose scope of work includes contributing to Land for Climate,
• Location: Virtual, with international travel; Open to global candidates
• Cadasta offers a competitive compensation package with benefits based on applicable country location.

WHO WE ARE

Founded in 2015, the Cadasta Foundation (Cadasta) is an award-winning, high-impact non-profit organization registered in the U.S. It is a leading technology and service provider supporting secure land and resource rights for a more sustainable and equitable planet. Cadasta creates high-impact partnerships with civil society and government agencies to provide technology, training, and technical support to help marginalized communities document and secure titles to their land, property, and resources, and to use the data for better decision-making regarding livelihoods, land use, climate, and community empowerment.

In the last five years, Cadasta has grown to reach over 100 partners in 46 countries, who have used community-led approaches to document and strengthen the land rights of over 6.4 million people living on 21 million hectares of land in cities, farms, rangelands, and forests.

WHAT YOU CAN EXPECT IN THE ROLE AT CADASTA:

The Director of Community Land and Climate initiatives will develop, lead, and manage Cadasta’s partnerships, program strategy, and implementation for our work to accompany Indigenous Peoples’ and Local Communities’ efforts to map, document, and secure land and resource rights as a strategy to protect their lands and mitigate the negative impacts of climate change. You will serve as the organizational GIS and mapping lead and manage and support the program team that is deploying technology and services to partners in the field. You will work collaboratively with Cadasta’s senior leadership and will guide our team’s collaboration with each partner to define and implement the scope of work. The role includes the following areas of responsibility:

Strategic and Operational Management

• Provide strategic and operational leadership for partnerships and field team delivery of Cadasta’s Land for Climate program funded by the UK Foreign, Commonwealth and Development Office (FCDO);
• Develop a clear strategy and plan for responsive, high-quality design and delivery of programs and services to IP and LCs, Afro-descendent, Tribal, and customary/traditional communities in target forest regions;
• Develop and lead strategic partnerships with Indigenous Peoples (IP), Afro-descendent, and Local Community (LC) alliances, networks, and organizations;
• Lead the co-design and implementation of partner services that strengthen IP and LC tenure rights and lead to outcomes in efforts to mitigate climate change and contribute to community sustainability efforts;
• Work with the Director of Technology and team to help Cadasta further define and develop its strategy on technology deployment, including exploring a range of technology solutions that meet partner needs;
• Ensure high-quality delivery of the partnership strategy and processes, including partner acquisition, onboarding, service delivery, and evaluation;
• Support the strategy, design, and implementation of a responsive small grant mechanism to directly support partners with technology, training, and financial grants for their mapping, documentation, data monitoring, and legal recognition efforts;
• Collaborate on technical design and implementation with Cadasta’s Land Administration lead on strategies to engage government land systems to secure formal tenure rights;
• Support the development and implementation of Cadasta’s program development, operational plans, and budgets.
• Serve as a senior leader contributing to Cadasta’s overall organizational strategy, development, and impact.

Technical Leadership

• Provide technical leadership on approaches to map, document, and secure IP and LC land and resource rights that fulfill requirements for formal land recognition by the government, with technical collaboration from Cadasta’s Senior Land Administration lead;
• Provide oversight, development, and support of field and project staff on technical approaches, knowledge, and skills in the mapping, climate, and IP sectors;
• Work with the Programs Team to define grantee and partner’ scopes of work;
• With the Director of Technology and field and tech team, ensure effective deployment of the Esri ArcGIS technology stack and other relevant tools to ensure partner uptake and sustainability;
• Work with the Project Management Unit (PMU) to ensure compliant contract and subcontract administration, procurement, reporting, and timely submission of reports, budgets, expenditures, and deliverables.
• Serve as subject matter expert on Cadasta proposals and project delivery in the climate, IP, and data work;
• Work with the Monitoring, Evaluation, and Learning (MEL) team to integrate results of learning and impact evaluations into organizational planning, learning, and documentation.

Outreach, Business Development, and Thought Leadership

• Develop and lead outreach and partnership strategy to stakeholders and donors within the climate, conservation, Indigenous rights, natural resources, mapping, data monitoring, and related sectors;
• Serve as Cadasta’s primary thought leader on Indigenous land tenure by internally and externally articulating how our work contributes to broader goals and global efforts on Indigenous and community rights, climate, gender equality, sustainable land use, conflict and peacebuilding, and use of data to advance community goals;
• Represent Cadasta at conferences, and outside events, and external meetings with key donors, stakeholders, and potential partners and support communications and thought leadership through presentations, articles, blogs, and papers;
• Identify and develop funding opportunities and support bids and proposals and other business development activities in collaboration with the CEO, Business Development team, and Program team.

WHAT IT TAKES

The ideal candidate is a strategic and operational leader, with strong leadership, teamwork, management, and communication skills. The candidate will have expertise in program design and implementation and in deploying technology, training and services to Indigenous and local community organizations. This role requires deep experience in building local capacities for mapping, documenting, and managing community, land, and resource data using GIS and other tools. It requires skills in delivering services and technical support to increase partner success and impact. It also includes experience working with a range of donors and funding agencies, supporting business development, and managing teams and resources. Broad expertise in land rights is required, with some experience in fit-for-purpose land administration helpful. It requires familiarity with the use of technology to solve development challenges, cross-cultural skills, and experience working in the international development sector and in a developing economy context. The role will entail international travel to engage current and potential partners, train and support field teams, and attend sector-relevant forums and meetings.

SKILLS & EXPERIENCE

• At least ten years of experience working in an international development setting in the U.S. or abroad, preferably with experience in Latin American and Caribbean; sub-Saharan Africa; or South/SE Asia,
• 7+ years of experience in international program/project management, preferably on a program that administered technical training, support, and direct grants to Indigenous and local partner organizations;
• 7+ years of experience working with Indigenous or other local communities on mapping, land use planning, sustainable development, conservation, or other initiatives involving the implementation of technology;
• 5+ years of designing, deploying, and using digital GIS systems, with a background in GIS data analysis and visualization, and strong user and trainer experience with ArcGIS mobile apps (Survey123, Field Maps, Workforce, etc), ArcGIS Pro, Dashboards, and other tools from the Esri suite; experience with other field mapping solutions or GIS tools a plus;
• Experience designing and implementing land tenure, land use, and/or resources management projects in complex environments in emerging economies;
• Demonstrated successful team management experience, including remotely managing teams composed of a staff of varying cultural backgrounds;
• Experience working with technologists, GIS experts, trainers, and developers, and communicating field-level needs and system requirements to ensure responsive technology solutions and services;
• Experience developing and delivering training materials for team and partner training on GIS tools, other technologies, and participatory mapping and development processes;
• Solid understanding of donor requirements and grant and contract management and compliance, preferably including bilateral and multilateral grants and contracts;
• Experience designing and managing project budgets and implementation plans;
• Excellent written and verbal communication and presentation skills in English with experience presenting complex land rights issues to a wide range of iniduals,
• The ability to speak languages other than English (in particular Spanish, French, or Portuguese) is a plus;
• Ability to work independently and as part of a global team; and
• Strategic, operational, and results-oriented with an ability to manage multiple projects and meet deadlines, and coach team members to do the same.

EQUAL OPPORTUNITY EMPLOYER:

Cadasta is an Equal Opportunity Employer committed to equal employment opportunity for all employees and applicants. We believe in harnessing the power of ersity to create a culture of belonging where iniduals are celebrated and valued for their unique ideas, perspectives, and strengths as a means to achieving personal excellence and organizational success. Cadasta also provides reasonable accommodations to qualified iniduals with disabilities, except where such an accommodation would cause an undue hardship.

Title: Staff Product Manager

Location: Remote US

Hiring Ranges:

US Tier 1 Locations: $163,000 USD – $239,000 USD

US Tier 2 Locations: $150,000 USD – $220,000 USD

US Tier 3 Locations: $138,000 USD – $203,000 USD

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best articles online. More than 225 million people around the world use its products each month.

Along with 60,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our mission to ensure the Internet is a global public resource, open and accessible to all. We design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

We are growing the Mozilla Ads team to create a digital advertising platform that is consistent with Mozilla’s principles. As an early member of the product team you will help drive our vision to best serve users and advertisers with effective privacy-respecting ad products.

What you’ll do:

• Contribute to a great product team by collaborating with software engineers, user experience professionals, researchers, data scientists, PMs, and other team members to define and articulate product experiences and services for advertisers and users.
• Balance technical, customer, and business insight.
• Contribute to healthy product team relationships.
• Collaborate with user research and data science to develop a strong understanding of pain points.
• Define metrics to determine the success of products and programs.
• Collaborate with product marketing managers to develop a GTM strategy for new capabilities.

What you’ll bring:

• 6 or more years of direct product management experience, including impactful leadership roles on revenue impacting products
• Advertising experience
• Technically product manager oriented role
• Have to be entrepreneurial spirited/self starter
• Have business sense
• See ourselves in 3-5 years to 500mil+
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus Points for

• Experience starting products or organizations from scratch

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R2173

Blockswap Labs is a research & development firm dedicated to making blockchain technology accessible to mainstream users. We build permissionless middle layers for Web3 and PoS blockchain adoption, catalyzing crypto asset adoption for the masses. As core contributors to the Blockswap Network and Proof of Neutrality Network, we are committed to building credibly neutral public benefit infrastructure that catalyzes the adoption of cryptocurrencies, Etheruem blockchain, and EVM benefits to a wide range of users and protocols.

Our team is erse and distributed and is known for leading the charge in frontier tech like MEV PBS implementation, Encrypted Mempool, ZK proof Routers, state Replication Gadget, and MPC as a service. We’re passionate believers in an Ethereum future driven by rollups, with a keen focus on security and formal methods in all our protocol innovations.

We’re currently looking for a Product Success Manager for our Proof of Neutrality Product portfolio. This person should be well-versed in the Ethereum ecosystem, able to articulate ideas around MEV, Cross-domain intents, rollups, and Account abstraction, and be an active participant in relevant social and research circles within the crypto world.

The primary focus of this role is research within the ecosystem that informs and refines our product details and functionality, with the aim to increase their adoption and streamline their integration. A good understanding of MEV and account abstraction is essential, along with the ability to generate insightful contributions to our engineering and product development efforts.

Responsibilities

• Shepherding and leading growth and support efforts for PON - MEV supply-chain products - PON Relay, Builder, PBS Payout pool, and MEV Plus
• Ecosystem Growth – Spearheaded industry participation by creating, designing, and executing strategies that grow the number of relayers, builders, and validator integrations that utilize the Proof of Neutrality Network. 
• Community Stewardship - Provide support for the larger Ethereum MEV supply-chain ecosystem on behalf of the Proof of Neutrality Network by outlining and creating blog posts, videos, demos, and graphics, enhancing developer materials, conducting workshops, creating research, documentation, and guides.
• Protocol Proficiency - Have a deep understanding of Proof of Neutrality protocols to provide hands-on support for integrations (relayer, builder, searchers, and validators ) and users or protocols throughout internal and external communication channels. Filter feedback and provide constructive suggestions on protocol and UI improvements. 
• Nurture Integrations - Encourage and advocate for the community for Proof of Nuetarlity infrastructure through outreach and providing brainstorming and support leveraging its permissionless nature and onchain integration capabilities.
• Expert in MEV & Proof of Neutrality - Learn and develop deep knowledge about PoN, its protocols, and how they fit into the ecosystem. Learn the pain points of the broader Ethereum ecosystem and provide solutions using PoN protocols. 

Key Requirements:

• You have a solid understanding of the Ethereum blockchain, DeFi, MEV, mem pools, relays, and account abstraction. 
• Excellent quantitative and analytical skills demonstrated in blog posts, research pieces, videos, articles, graphics, etc.
• Ability to understand nascent and complex web3 concepts and articulate them as solutions for Ethereum’s pain points. 
• Communicate product features and their potential to users and at large for the ecosystem protocols and engage in discussions to be a most sought source of feedback from the community. 

Qualifications:

• Deep understanding of DeFi, Ethereum, MEV, and Generalized Cross domain MEV opportunities 
• 3+ years of working in growth or marketing 
• Native English speaker with good written communication skills. Must be demonstrated by previous work. 
• Ability to convey complex concepts more simplified manner to generalized and specialized audiences.
• An excellent orator and willing to give speeches and presentations online and in IRL.
• High-performance self-starting operator and comfortable in remote-first environments.

Bonus:

The relevant fields: 

• Advanced financial products
• MEV user
• An outstanding team player and a fast learner of new technologies

Blockswap is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. We embrace all qualified persons to apply and will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have a disability or special need that requires accommodation, please feel free to let us know.

Project Manager, Strategic Accounts

locations: US Remote

time type: Full time

job requisition id: JR106424

The Enterprise Implementation Services team serves as the central cog in the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry.

Our impact reverberates throughout the customer journey, directly correlating to the retention and expansion of these high-value customers. Each team member’s ability to develop strong relationships, identify and mitigate risk, drive feature adoption and deliver with consistent and effective communication enables the Enterprise Implementation Services team to achieve at a high level and provide immense value to our customers and the business. We care a great deal about our work, and are sustained by the difference it makes not just for the businesses we work with, but for the thousands of iniduals and their families that our software impacts every day.

As a Project Manager, Strategic Accounts, you’ll oversee the onboarding experience for ServiceTitan’s largest customers, our strategic accounts (franchise operators). You’ll serve as the primary point of contact for corporate leadership during implementation, developing and executing on project plans to onboard all franchise locations to ServiceTitan.

The ideal candidate will be able to quickly develop relationships with customers, lead large teams with multiple stakeholders, clearly communicate deliverables and timelines to all parties, and be comfortable wearing many hats to meet changing customer and project needs.

What You’ll Do:

• Construct detailed implementation plans for the rollout of ServiceTitan within a multi-location franchise system
• Manage and coordinate cross-functional resources to deliver against defined timelines and client business requirements
• Provide coaching and training on product best practices and workflows
• Anticipate project risks and issues, confidently address any and all challenges, mitigate risks and issues and escalate to appropriate parties where required
• Have the ability to push back on some client requests while gaining trust and consensus on tough decisions

• Act as an escalation point on customer support issues

What You’ll Need:

• 5+ years of experience in a combination of software implementation, project management, and client relationship management
• Exceptional project management skills. Proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail
• Demonstrated ability in learning new software programs and identifying opportunities to use their full potential
• A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues
• Be a problem-solver who has a demonstrated ability to overcome challenges with creative solutions
• Team player with strong communication and organizational skills, and an ability to roll with the punches

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate iniduality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining inidual compensation. The expected salary range for this role is between $78,000 – $111,000. Actual compensation for an inidual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.