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Director of Operations

REMOTE

Discover. Savor. Connect. Welcome to the chef’s table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the Role:

We are looking for a rockstar full-time Director of Operations to work across different teams at the company. This is a high-impact role with the opportunity for the candidate to grow into the VP of Operations and/or the COO role in the future. The ideal candidate has extensive experience in managing several departments in the past such as sales, customer support, partner operations, business development and/or product management.

A Day in the Life of Director of Operations at Cozymeal

• Work closely with cross-functional team leads to create and implement policies and initiatives that support the company’s business goals and align with the company’s business strategy.
• Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
• Work with the partner recruiting team leads (aka expansion team leads) on focussing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
• Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
• Work with the customer support and sales team leads on ensuring all important metrics are met.
• Lead the implementation of important features to optimize and further scale the company’s operations.
• Managing P&Ls for respective departments
• Identifying customer acquisition projects with greatest impact and ROI for the company.

Requirements Include:

• Bachelor’s in business, economics, mathematics, sciences, engineering or related field.
• MBA or graduate degree is a plus.
• 6+ years of operational leadership experience and/or management consulting experience.
• Hands-on experience in several of these areas: web product management, business development, operations, sales.
• Leadership experience in several of these areas: web product management, business development, operations, sales.
• Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to “roll up your sleeves” to get things done.
• Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
• Successful track record of building and growing impactful teams.
• Ability to excel at process management, process documentation, and ensuring that processes receive regular review and auditing to be in a state of regular improvement.
• Ability to scale the business through systems, processes, partners and people development.
• Demonstrated ability to build and maintain relationships with a erse team of stakeholders, including sales, customer support, partner operations, product managers, engineers and finance.
• Excellent communication (written + spoken) and interpersonal skills.
• High attention to detail.
• Strong data analysis skills.
• Not required but a plus: Culinary experience.

What We Offer:

• Work anywhere in the world (we are 100% remote team)
• Competitive pay.
• Stock options (after 1 year with the company).
• Opportunity to grow within the organization to a leadership role.
• Opportunity to learn from some of the best in the industry.
• Great work environment with a strong and friendly team of co-workers.

Hours: Full-time

Location: Worldwide. This is a remote role and qualified candidates from anywhere in the world can apply for this role.

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

Ava Labs is looking to hire a Technical Product Support Intern to join their team. This is an internship position that can be done remotely anywhere in the United States or on-site in New York NY.

Product Manager

Remote

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

At Paycor, we are focused on Leaders and the difference our products help them make for their employees. Leaders lives are challenging so we need Product Managers who are curious and excited to work on products that help them get to what is most important, leading their people. The Product Manager plays a critical role in the success of our products by aligning product roadmaps to a Portfolio vision and driving for measurable business results achieved through solving our customer problems with intuitive and simple software solutions. You partner closely with your Product Team and Engineering Team(s) to bring these solutions to the market and maintain relationships with your business partners so they are never surprised by them. You are a natural leader with sincere empathy for the customer and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle. As a Product Manager a lot hinges on you—you must be decisive, data-driven, committed and reliable.

Essential Duties and Responsibilities

• Define and maintain a product roadmap and backlog to deliver the highest value features for our clients and users with a cross-functional team of Engineers & Design.
• Analyze quantitative and qualitative customer feedback, market analysis and business needs evaluation data to make product feature decisions toward optimal user utilization and business outcomes.
• Lead problem & solution discovery efforts by conducting internal stakeholder and customer interviews to validate concepts & solutions for your assigned product.
• Monitor Work Orders, Bugs & Known Issues to identify trends and prioritize fixes for assigned product.
• Identify and track key KPI’s that measure the value of your product
• Network with business partners to understand their goals & constraints.
• Respond to new product opportunities within assigned product and research them to build perspective on what we should be building.
• Write measurable success criteria and accept/reject work based upon it.
• Provide input into the core positioning and messaging of their product to be used for Marketing, Training, Sales, and other collateral materials.
• Drive Agile ceremonies: including planning, refinement, demos, and retrospectives.

Requirements

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• BS degree in Business, Finance, Computer Engineering, or a related field
• PSPO certification
• 2+ year experience in software Product Management
• 1+ year experience in an Agile environment
• Experience in SaaS environment preferred
• HCM, Payroll, or HRIS experience preferred

Paycor Total Rewards

Paycor has an exciting, growth-focused culture, and we pride ourselves in providing best-in-class benefits to take care of our people. Some of our most popular benefits include:

• A flexible virtual-first work philosophy
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including one with $0 cost to Associates
• Our Employee Stock Purchase Plan, which enables you to buy PYCR stock at a discount

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each inidual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $74380.00 – $126984.00. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

ILLUSTRATOR

San Francisco, CA or Remote (U.S.)

The Discord Product Creative Team is looking for the ultimate artistic chameleon, known for boundless creativity and the ability to bring a vibrant array of styles to life. We’re searching for an illustrator who excels at pushing boundaries, creating awe-inspiring works that forge powerful connections between our customers and our brand. If you fearlessly plunge into uncharted artistic territory, transforming raw concepts into mesmerizing masterpieces, then we want you to join our team!

As a member of the Product Creative Team, you’ll collaborate with our Product Design Team to produce captivating content that make Discord the ultimate hangout spot. With several illustration styles under your belt, you’ll effortlessly reproduce Discord’s iconic aesthetic. From conceptual sketches to high-quality final artwork, you’ll work with your Product Design partner to achieve our collective goals.

If you’re passionate about creating illustrations that turn heads and leave lasting impressions, then Discord is the perfect creative playground for you. Join us and let your imagination run wild!

What you’ll be doing

• You will be part of the Product Creative team responsible for all creative content within the Discord product
• Collaborate with the Product Design Team to produce erse in-product creative assets, including visual illustrations, character designs, stickers, scenery backgrounds, key art, icons, profile decorations and more
• Contribute to projects that enhance communication and self-expression for Discord users through captivating illustrations and animations
• Create multiple illustration styles, also able to reproduce the current Discord Illustration style
• Engage with Product Designers, product/project managers, and other partners to gather feedback and refine your work
• Establish and communicate visual guidelines for Product Design Creative
• Meet project deadlines with changing priorities
• On most tasks while providing valuable feedback on the work of others
• Collaborate closely with Animators to bring illustrations to life

What you should have

• A portfolio showcasing relevant work
• 6+ years of design/production experience with an ad agency or in-house design team; in tech or gaming industry
• 4+ years experience designing digital media formats using Adobe Illustrator and Photoshop (Figma)
• Proficiency in 2D illustration, vector illustration and Photoshop skills
• Complete many styles, including Discord’s established illustration style
• Able to unleash bold, clever, funny, and delightfully unexpected solutions
• Lightning-fast execution, before investing in polish
• Collaborative and, elevating and building upon others’ ideas
• Iterative approach, eager to explore new avenues. Can provide multiple creative solutions to problems
• Fundamental design skills, including knowledge of typography, composition, and color
  Character design skills
• Experience creating design concepts and evolving them over the course of the project, while still being able to take creative direction from managers and clients
• Up-to-date with current design technologies and trends

The US base salary range for this full-time position is $178,000 to $205,600 + equity and benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related experience or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

#buildbelonging #LI-JF1

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A erse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Director of Operator Experience (Remote)

Location: Remote United States

Hi there! We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

Position Description

The Director of Operator Experience is responsible for developing actionable strategies and plans to drive customer success during the delivery and support of PAR solutions. In coordination with the operations leadership team, customer success, and product management organizations, this role works to ensure PAR is providing the best experience possible to our customers at the brand, operator, and partner level through experience design and communication strategy and execution.

This role establishes proactive customer outreach plans based on feedback collected and assessment performance, determining priority and ROI of options based on impact. In addition, this role is instrumental in root cause problem solving analysis, solutions development, and execution within our service delivery and customer service operations. This inidual will assume leadership responsibilities in driving cross-functional impact with internal and external partners.

What We’re Looking For

• Bachelor’s degree and/or 7-10 years of experience in leadership positions, preferably in restaurant space with franchisee environment.
• Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
• Experience leading and motivating a matrixed and cross-functional team with success in influencing others outside of direct reporting relationship.
• Experience with scoping projects and program improvements through designing solutions focused on the customer’s feedback.
• Seeks out, leverages and incorporates erse perspectives; identifies new ways to approach a problem; an excellent listener who gathers data and feedback for consideration as an integral and key part of decision making.

Why We Need You

• Works with Operations leaders to improve SOPs and solution delivery tactics to better serve our customers and drive CSAT across the customer journey.
• Identify improvements to SOPs and communication strategies to optimize internal projects and drive customer sentiment.
• Understand root causes of customer needs and find ways to proactively solve these issues before they occur, building empathy and passion for the client/partner experience through partnership with Product and Engineering.
• Assess current SOPs and identify key opportunities for improvement; work closely with the Operations leadership team to address potential strategic, tactical, and operating issues.
• Builds strong, credible relationships with customers through frequent, proactive, honest and informative interactions.
• Facilitates successful achievement of business goals by developing action plans, offering meaningful recommendations and providing results-oriented feedback.
• Viewed by PAR operations team as invaluable resource while exceeding company goals, upholding PAR values and operational quality standards and supporting customer goals.
• Drive operational move towards Unified Commerce by working closely with the Head of Operations and scoping out, and delivering on, a more unified customer experience in the near-term.
• Drive increased connectivity between Brink Operations and Brink P&T, including by making P&T aware of, and accountable to, key measures of success for PAR and our customers.

The base salary range for this position is $145,000 to $160,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments.

The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

Project Team Leads

Location: Worldwide – Remote

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

The Business Context

You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.

The Role

We are hiring Team Leads for new and continuing processes for an existing client in the On Demand Delivery industry.

Candidates must be proficient in verbal and written English and meet all requirements. Below is a non-inclusive list of what may be expected on a daily basis.

Day in and day out, you will:

Clear Structured Communication:

• Maintain effective communication channels with the client, within the operations team and across other departments.
• Ensure that all team members are aware of and meet or exceed project deadlines, priorities, SLAs and expectations.
• Facilitate communication between team members and stakeholders to identify and address any issues or concerns.

People Management:

• Manage and mentor a team of agents, providing guidance, support, and coaching that enables agents to course correct on their own.
• Foster a positive and collaborative team culture by promoting teamwork, open communication, and recognition of achievements.
• Be available for team and 1:1 sessions.
• Oversee performance evaluation processes.

Process Management & Attention to Detail:

• Ensure that all operational processes are executed with precision, accuracy and meet or beat SLAs.
• Conduct regular quality checks to identify and address any errors or discrepancies.
• You will become the expert in your process.
  • Ability to follow precise details and workflows provided by the client
  • Create supporting documentation for your team’s reference materials. This may require the ability to read technical documents and create an easy-to-understand & follow along version for your team.
  • Ensure your team is executing at 98% process accuracy.
• Identify areas for improvement and implement solutions to optimize operational efficiency.
• Cross collaboration with other onboarding teams.
• Analyze data and metrics for reporting, quality, efficiency, RBAP (Result Based Pay)

Requirements

• Must meet minimum system and internet requirements
  • 20 download, 5 upload Mbps
  • Dual-core processor with hyperthreading
  • 8g RAM
  • Win10 or Mac OS or newer
  • A backup power supply (UPS or generator) if your area is prone to power outages.
• Must have a microphone and webcam with excellent audio & good video.
• Fluent in verbal and written English.
• 40 Hours weekly availability with overtime and weekend flexibility.
  • Main working hours are 9am – 5pm PST.
• Attention to detail.
• Previous management / leadership experience.
• An ownership mentality and a hunger for learning and self-improvement.
• Ability to solve problems, create solutions and to think critically and holistically.
• *Alcohol and alcoholic items will need to be worked with.

Nice to Have

Experience in or with:

• Spreadsheets
• Volume & capacity management
• Quality management; QA & auditing
• Sheets & documentation creation and management
• Online delivery platforms
• Restaurant knowledge and/or experience
• North American stores, foods, items & brands
• Reporting
• Scheduling
• Presentation creation and delivery
• Client facing emails
• Outreach / Calling
• Salesforce experience will be an advantage, but can be learned. Focus will be in these areas:
  • Merchant onboarding
  • Restaurant / store onboarding
  • Enterprise onboarding
  • Sales & ads
  • Creating reports

Skills we value

• Clear, well-structured communication
• Attention to detail
• People management; Leadership, mentoring, teamwork
• Problem-solving; Analytical & strategic thinking
• Planning
• Decision-making
• Time management
• Efficiency; Process, workflow & team optimization
• Project management
• Sheets & Documentation creation and management
• Reporting
• Adaptability & flexibility

Compensation & Career

Compensation

$9/hour RBP = $7 base + $1 Quality Requirements + $1 Speed Requirements

Life & Career

Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

Production Coordinator

Buenos Aires, Buenos Aires, Argentina

Full Time

Experienced

Happy Mammoth is a fast-growing natural food tech business selling across Australia, Europe and the United States. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.

What You Get:

• Competitive salary in USD,
• Work remotely from anywhere in the world such as your home, co-working space or cafe,
• Lots of variation to keep the day-to-day exciting,
• Free access to books, courses and anything else that helps improve your skill set.

We are looking to hire a Production Coordinator to help us keep growing. If you’re hard-working and dedicated, Happy Mammoth is an ideal place to get ahead.

Responsibilities:

• Develop production plan, demand forecast and schedule to ensure continuous operations.
• Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement.
• Maintain supply chain inventory and records.
• Approving purchase orders and organizing and confirming delivery of goods and services.
• Back-up for creating purchase orders if needed.
• Find cost-effective solutions for supply chain processes.
• Collaborate with other departments to create coordinated plans for business growth.
• Communicate and negotiate with suppliers and vendors to land more profitable deals.
• Build and maintain rapport with suppliers, fulfillment centres and team members.
• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.
• Develop processes to improve workflow efficiency.
• Develop a logistic strategy to avoid downtime and delays.
• Sourcing, negotiating, procuring ingredients.
• Quality Assurance, Organizing and maintenance of 3rd party testing processes & results, make sure master formulations are in alignment with briefed specifications.
• Label & box information review.
• Integration or updating of the new packaging solutions with different manufacturers.
• Ingredients sourcing
• Proofing internal and external documentations,
• Reviewing and implementing advised changes on website & artwork
• Carry out necessary administrative duties as required.
• Other duties as assigned.

Qualifications:

• Ability to project manage and work on multiple assignments concurrently
• Good knowledge of Ms Excel.
• Strong negotiation skills.
• Critical thinker and problem-solving skills.
• Team player.
• Technical savvy.
• Ability to perform under pressure in a very fast paced, complex, and dynamic environment.
• Great interpersonal and communication skills.
• Competence with computer-based administration, record-keeping, and procurement systems.
• Proficiency in quality control, purchasing, managing budgets, and production costing.
• Self-driven and motivated
• Extremely organized and with attention to detail.
• Able to multitasking – working on various projects at the same time
• Ability to project manage and work on multiple assignments concurrently.
• Previous experience working in a related industry preferred.

Senior Product Manager (Flagship)

• REMOTE
• PRODUCT
• FULL-TIME

Who we are:

Luxury Presence is a VC-funded Stanford StartX-accelerated startup, building a premium platform to provide real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network. Backed by Silicon Valley’s Switch Ventures, Toba Capital, and Bessemer Ventures, we’ve seen tremendous growth over the past year. We are looking for a Product Manager to join our product team and help evolve our primary revenue generating products. As a Product Manager, you’ll have end-to-end ownership of new functionality, be responsible for driving net revenue retention, and work closely with our clients and internal stakeholders to ensure product success.

What you will do:

• Own the vision and strategy for the next evolution of our flagship product, understanding how it intersects and amplifies products within the Luxury Presence ecosystem.
• Be a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible.
• Act as the voice of the customer, with a deep understanding of user personas, pain points and customer journeys.
• Develop feature lists, user stories, and roadmaps. Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing.
• Effectively prioritize and define product features so that Engineering, Design, and others can collaboratively build and execute.
• Work across functions to drive go-to-market strategy and customer acquisition.
• Monitor and report on product KPIs. Provide insights into product, technology and market trends.
• Collaborate with multidisciplinary teams to scope, design, concept test and deliver innovative solutions that increase our margins and net revenue retention.

Skills and qualifications:

• 5+ years of end-to-end product management experience, preferably in SaaS.
• Ability to engage multiple stakeholders and effectively manage their expectations.
• Ability to work in a fast-paced environment
• Ability to make quick micro decisions daily
• Highly analytical, and leverages data and experimentation to drive product strategy, roadmap and trade-offs in product development.
• Experience with agile methodologies and design thinking to bring products to market.
• A demonstrated and focused desire to build products and services that customers will love.
• A self-starter with a bias for action, taking independent initiative and creatively solving problems.
• Exceptional written and oral communication skills; highly collaborative, with the ability to influence and lead cross-functional stakeholders.
• A diligent attention to detail and strong technical intuitionKnowledge/passion for the real estate industry is a plus.

Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

About Status

Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.

With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol (a continuation of Whisper).

As a team, Status has been completely distributed since inception. Our team is currently 150+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

The role:

As Business Strategist you will be responsible for developing and executing strategic initiatives that drive the successful launch and/or growth of our web3 mobile and desktop applications. As someone who is self - driven, autonomous and comfortable navigating ambiguity; your expertise in web3 technology and business strategy will be crucial in positioning our products and achieving sustainable market adoption.

Key Responsibilities:

• Identify & develop strategies to deliver value to our token, SNT, through an increase in the utility of our platform and by meeting the needs of our users.
• Conduct quantitative market research and translate intelligence into guidance for growth models & project lead prioritisation.
• Quickly and deeply understand the current state of the Status app, and create/refine key business models to accelerate adoption and user growth.
• Benchmark our offering against key competitors, and define our USPs. Understand why our successful competitors are gaining traction and user growth.
• Define realistic time-boxed goals for user growth & revenue.
• Enable prioritisation of development features and milestones through analysis and understanding of user needs, especially where potential revenue streams are provided.
• Proactively push thinking around product partnerships and other strategic initiatives that can lead to user growth and revenue.

What you bring:

• Minimum 6+ years of experience in Business strategy or similar field
• Solid domain experience in, and knowledge of the blockchain ecosystem.
• Highly analytical with strong technical skills (programming experience is a bonus!)
• Working in a startup environment where you’ve led strategy, but also rolled up your sleeves.
• Proactively push thinking around product partnerships and other strategic initiatives
• Previous team leadership experience
• Excellent written and verbal English and communication skills
• Self-motivated and the ability to work with a high degree of autonomy
• Experience in - or quick to get into the habit of - being productive through the means of asynchronous communication

Bonus points:

• Experience with statistical programming in Python or R

Compensation

The expected compensation range for this role is $150,000- $180,000 (negotiable, dependent on how we assess your skills and experience throughout our interview process).

We are happy to pay in any mix of fiat/crypto.

Hiring process:

The hiring process for this role will be:

1. Interview with Pepper from our Talent team
2. Interview with Carl, Status Co-founder
3. Interview with Jarrad, Status Co-founder
4. Interview with John, Product Strategist
5. Compensated Task

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.

Get to know us:

We care deeply about open source software, and our organizational structure does away with a strict hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation’s priorities.

• We are Remote and Decentralized.
• We are 150+ employees spread across 30+ different countries
• We are driven by shared principles and believe in complete transparency. That’s why everything we do is completely public to the entire community.

Fractal ID is looking for a highly experienced, impact-seeking CPO to lead our Product efforts for the long term. As a core member of our Leadership team, you will be ultimately responsible for shaping our Product strategy by working closely with our co-founders (CEO and CTO).

Fractal ID is the leader in web3 identity solutions. We’ve grown to 1M users since 2017, and work with 220+ clients and partners in web3 including Polygon, Ripple, NEAR, Gnosis, Polymath and Avalanche.

The ideal candidate is passionate about web3, and has over 5 years of experience building complex commercial products that they’re proud of. They understand that Product = Customer x Business x Technology, and have a proven track record of solving this equation.

Core responsibilities

Vision, strategy and roadmap

• Understand Fractal’s vision and continuously contribute to our strategy.
• Research and lead new Product development and innovation based on market and client needs.
• Gather feedback from all stakeholders to maintain a cohesive and singular vision of the Product
• Align all teams on the Product vision and own all Product development lifecycle

Delivery management

• Maintain a Product roadmap and push for delivering it.
• Spec and prioritize Engineering efforts (internal and external) for Product development and client support.
• Work closely with the Engineering team to plan and manage development sprints, and ensure everyone is unblocked

Discovery, adoption, evangelism and support

• Join calls with prospects and clients to develop a deep empathy for their needs and support the Sales and Ops teams with your Product expertise.
• Build bridges to the blockchain community towards driving Product adoption.
• Drive continuous improvements to our developer documentation, onboarding and experience.
• Maintain and communicate a clear overview of our competition by keeping track of new and existing solutions on the market.

Critical expectations

Experience and attitude

• Strong leadership skills, and ability to motivate and inspire teams
• Challenge disagreements but know the value of “disagree and commit”
• Clearly and frequently communicate progress and concerns in an actionable manner
• Proven track record of managing and delivering multiple complex products
• Takes complete ownership of everything Product

Technical web3 background

• Strong understanding of blockchain technology and its applications
• Deep immersion in the web3 space and understanding of ethos and vibes
• Basic programming skills in any language

World-class communication

• Impeccable spoken and written English
• Ability to clearly explain ideas and concepts to non-technical audiences
• Adroit use of visual tools such as diagrams as aides to communication and clarity

Optional but valuable

• Experience with digital Identity
• Experience building and documenting APIs, SDKs, and other developer-focused products
• Experience working in fast-paced tech startup environments, ideally as a founder or C-level

Compensation

• Competitive salary adapted based on experience
• Generous equity + token allocation

Travel Operations Manager

Run Wild Retreats + Wellness

Posted: June 1, 2023

Run Wild Retreats + Wellness is a fast-growing, women-led travel company with big plans for expansion in the active wellness travel market. We are committed to excellence in everything we do and are passionate about delivering world-class retreats that rival those offered by luxury travel brands 10X our size. We are a tight-knit team of just 7 women who work closely together around a shared mission for designing and leading transformational travel experiences. While our team is entirely remote and spread throughout the U.S., our regular online meetings and annual in-person team retreat allow us to feel deeply connected and trusting, since we all count on one another to do her part.

What We’re Looking For

• You have existing strong relationships and experience working with DMCs, guides, and other suppliers.
• You have the RFP process on lock. You deeply understand the guest experience and dynamics of group travel and how to vet suppliers.
• You have experience in developing risk management plans and trip leader briefing materials.
• You have extensive experience managing trip budgets and costing, factoring in all variable and fixed costs, including foreign currencies.
• You have extensive experience negotiating vendor contracts, independent guide contracts and hotel booking contracts.
• You have at least 5 years’ experience in travel planning for a tour operator, including working with domestic and international suppliers.
• You have strong written and verbal communication skills.
• You are 100% comfortable working in a digital space, using cloud-based project management software, spreadsheets and a myriad of digital software tools to mange workflows.
• You are extremely detail-oriented, always check your work so that typos, omissions or calculations rarely go uncorrected.
• You are self-sufficient but simultaneously thrive as part of a small team and enjoy collaborating with others.
• You share our passion for travel, are detail-oriented and capable of juggling multiple trips at different stages in their life-cycle.
• You understand what makes travel transformational and can incorporate those moments into the itineraries you design.
• You are process-driven, logical thinker, can anticipate problems, highly organized and a creative problem solver. You get the immediate priorities done and can also step back and look at the bigger picture and contribute to the overall strategic plan.

Your Responsibilities

MANAGEMENT & LEADERSHIP

• Ensure clear lines of communication between the clients, guides, retreat leaders and key suppliers. Provide suppliers with contracts, rooming lists, special dietary requests, additional reservations and/or cancellations.
• Manage and support retreat leaders prior to and during the retreats.
• Work collaboratively with the Sales Manager to manage inventory to avoid over-payments or cancellation penalties, ensure all special requests have been communicated and confirmed, and gather/provide information as needed for completion of pre-retreat information.
• Propose ways to improve and optimize workflow processes and operational systems.
• Review retreat leader reports and guide incident reports at the end of each trip, make recommendations for future program development. Monitor post-trip guest feedback, record comments and suggestions, and adjust future itineraries as necessary.
• Travel with retreat groups to learn about the retreat experience; conduct scouting trips to potential new retreat destinations.
• Work with the CEO to manage trip budgets ensuring trip profitability and sustainable growth.

TRAVEL PLANNING

• Identify and implement enhancements to existing itineraries to improve the guest experience and further differentiate our product. Participate in the research and development of new itineraries, investigate competitors’ product offerings and utilize competitive information in building itineraries and developing pricing recommendations.
• Work closely with the financial team to report and classify all retreat expenses.
• Provide internal documentations to Retreat Leaders that ensures their complete understanding of itinerary details, highlights and key product differentiators.
• Negotiate and secure bookings for all accommodations, daily activities and pre/post-trip extensions, as required.
• Manage trip financials (payment schedules and trip costing) pertaining to all elements that influence retreat profit margins. When needed, request multiple bids and negotiate with operators to determine costs for services and provide detailed information to be used in pricing programs. Review and submit all operational payments and report on budget versus actual costs after trip completion.
• Develop and implement of the company’s health and safety protocols.

NEW PRODUCT DEVELOPMENT

• Research and develop productive working relationships with DMCs, guides and key suppliers in multiple destinations.
• Apply transformational travel principles and our proprietary mindful itinerary design processes to new retreat development process.
• Design new domestic and international active wellness travel retreats.

Benefits + Perks

• Flexibility of schedule and work from home
• Attend industry tradeshows hosted by our member organizations, such as the ATTA, Transformational Travel Council
• Employee rate on RWR international running retreats (when space is available)
• Tax-free health-expense allowance (HRA)
• 15 days of PTO (including sick days) and 10 holiday days per year + your birthday
• A super fun team that loves travel, wellness, personal growth, and active adventure
• Run Wild Retreats is highly invested in developing professional skills for all employees. We’ll help you identify goals, create an action plan, and provide the tools for reaching those goals.

Event Operations Manager

Adventure Travel Trade Association

Remote

Job Category:

Information Technology

Salary:

$30.00 – $33.00 Commensurate with Experience

Position Type:

Full Time

Experience:

2 – 5 years

As the Event Operations Manager, you will be responsible for overseeing the successful execution of the operational elements of our portfolio of events, which include Adventure Travel World Summit, AdventureELEVATE, AdventureNEXT, and AdventureWeek. Working closely with the Director of Operations, you will ensure that all major operational needs for Event Directors, Event Project Managers, and their respective teams are met to the highest standards.

Your role will involve facilitating the event operations team in coordinating complex timelines and deliverables across the organization, managing capacity, and ensuring that each event receives the operational support required for a seamless execution.

To be successful in this role, you must possess strong organizational skills, attention to detail, and exceptional project management capabilities. You should be a proactive problem-solver, able to anticipate potential issues and develop effective solutions. You should also have excellent communication skills, as you will be required to liaise with internal stakeholders across all levels of the organization.

Ultimately, your role as Event Operations Manager will be instrumental in ensuring that our events are executed at a superior level, leaving a lasting impression on all attendees and stakeholders involved.

What You’ll Do:

• Assist the Director of Operations with the design, build and management of overall operational processes related to event execution.
  • Understand the needs and assist with the creation/development of workflows & operational processes
  • Creation/development of automation to optimize event operational workflows and create efficient, replicable processes.
• Manage the Event Operations Team Production Calendar & Weekly Meetings
  • This team is made of members of the Operations Team, Marketing Team, Event Team, and includes Event Directors & Project Managers of all active event projects.
  • You will be responsible for managing and communicating deadlines and deliverables across all active events to ensure workloads and capacity management allows for successful completion of tasks and event milestones.
• Coordinate with event departments for successful coordination of operational elements:
  • Registration / Logistics: Understand the general event registration processes and assist our Event Registration Manager and team with ensuring an efficient and optimized workflow.
  • Buyers: Understand this important event audience and work with the Buyer Manager to ensure our application, approval and registration workflows for the buyers at our events are executed in an efficient, consistent and replicable way.
  • Media: Understand this important event audience and work with the Event Media Manager to ensure our application, approval and registration workflows for official media at our events are executed in an efficient, consistent and replicable way.
  • Adventures: Experiencing adventure in destination is a critical element of our events. Working with the Adventures Manager to develop and maintain an efficient system for managing our Adventure Workflows including: Adventure Itinerary submission processes, sign-up/booking processes, coordinating communications and creating templatized, replicable workflows.
  • Event Technology:
    • Be the main point of contact for our Event App Software project manager (we currently use a platform called Grip)
    • Understand the integration of data between our Event App software and our internal CRM
    • Coordinate the execution of a digital networking experience for each event with the operational event teams
    • Coordinate the launch and timelines for all event technology needs
    • Facilitate training and support the team in use and management of our event technology platform.

Desired Skills/Working Conditions:

• Strong leadership and interpersonal skills.
• Excellent organizational and project management skills.
• Ability to work under pressure and prioritize tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Comfortable working in a collaborative, solution oriented environment, open to feedback and continuous improvement.
• Comfort in working asynchronously utilizing digital tools to create visibility and clarity around objectives
• Comfort in a variable workload and the ability to manage workload well. Events often require more time in certain stages of planning/execution. Be comfortable with the peaks and valleys of event execution.

Required Skills:

• A minimum of 3 years of experience in operations management and/or event management (operations experience is preferred).
• Excellent written and verbal communication skills in English (required). Fluency in Spanish, Portuguese, and/or other languages is a plus.
• Experience with low/no code tools such as Zapier and/or formal coding training/experience. Must be able to independently design and build process workflows connecting multiple technology platforms together to create a seamless operational experience.
• Experience with digital tools such as Google Workspace, Slack, Project Management tools & software (Asana, Notion, etc.), Salesforce/CRM tools.

Reports to: Director of Operations

Hours and Compensation: This is a full time (40 hours per week) position. Compensation range for a US based employee is $ 30 – 33 USD per hour. Actual compensation will be decided based on the candidate’s experience, skills and cost of living adjustment based on the candidate’s place of residence.

Note to all applicants: We are a remote-first team, however, the majority of our employees are based in the EMEA region, so we have a preference for candidates who can work remotely in the EMEA time zones.

Please also note: as a team who are looking to lead the way in Web 3, we require all applicants to have previous experience in the Web 3 / Blockchain Industry

Join a leading Web 3 company that’s enabling and powering the builders of the new internet!

Biconomy’s foundations were built on making Web 3 accessible and simple to all. We do this by making blockchain transactions seamless, and by doing so, we are accelerating the mainstream adoption of Web 3.

That’s why ease and accessibility are imperative to our innovations and solutions. While we build for developers, our work radically simplifies the overall user experience on Web 3. By abstracting away blockchain complexities, the end user enjoys the benefits of Web 3 with the familiarity of Web 2.

We are already solving for some of the leading players in the blockchain space & are emerging as the default transaction stack for Web 3. Some of our numbers:

• Processed 38+ million transactions
• Facilitating over $441 million + of transfer volume
• Saving users over $5.6 million in gas fees!

What are we looking for?

Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our team. As a Technical Product Manager, you will play a crucial role in driving the development and success of Biconomy’s SDK, with a specific focus on overall developer experience, future features and customer facing developer dashboards.

We are looking for someone who has built developer centric dashboards before, catered to the needs of developer experiences and has a passion for revolutionising Web3 UX. You will work closely with cross-functional teams, including engineering, design, and marketing, to define and execute the product strategy, as well as speaking to and collecting feedback from clients to ensure that Biconomy continues to deliver innovative solutions and quality developer experiences.

What will you be doing?

• Product Strategy and Vision: Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for the developer dashboard. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation, with a particular focus on developer experience.
• Product Development Oversight: Work closely with design, frontend, and backend development teams to implement new features, improvements, and bug fixes. Address technical and UI/UX challenges and optimize development processes to foster the smoothest possible experience for Biconomy Dashboard. Ensure the dashboard maintain a high standard of usability, stability, and performance.
• Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure the success of releases and identify areas for improvement.
• Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure timely delivery of high-quality products.
• Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction and ERC 4337.
• Cross-functional Collaboration: Act as the liaison between the technical teams, sales, marketing, and other business units

Your experience should include:

• 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
• In-depth understanding of blockchain technology, the wallet/dapp ecosystem, and the EVM ecosystem, familiarity with Account Abstraction and ERC 4337 is a plus.
• Experience with SDKs or developer tools is highly desirable, demonstrating your ability to excel in this role and deliver success.
• Strong analytical skills to transform customer needs into clear product requirements and user stories.
• Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals.
• Agile development experience and familiarity with modern product management methodologies.
• A customer-centric mindset and a passion for delivering exceptional user experiences.
• The ability to constructively review and provide feedback on design prototypes and live features, focusing on user interaction and experience.
• The ability to write scripts to fetch data from blockchain using any programming language is a plus.

What’s in it for you?

Joining Biconomy as a Product Manager offers an unparalleled opportunity to shape the future of building new onboarding and transaction rails that will onboard the next wave of users to web3.. You’ll have a direct impact on driving the adoption of decentralised applications, making blockchain technology accessible to a wider audience.

With a focus on cutting-edge concepts like Account Abstraction and ERC 4337, you’ll be at the forefront of industry innovation. Collaborating with a talented team of professionals, you’ll foster a culture of creativity and drive meaningful change. We prioritise your professional growth through continuous learning opportunities and provide a platform for industry recognition.

What we offer:

• Work from anywhere (Remote first)
• Flexible working hours
• Unlimited vacation policy
• Competitive Salary with regular reviews
• Token Allocation
• Opportunity to grow. The sky’s the limit if you’re hungry to succeed
• Be an integral part of building the narrative for the digital economies of the future
• Game nights, virtual celebrations, and work retreats

Biconomy is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Title: Associate Product Manager

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

About the Role:

The Associate Product Manager New Grad position is designed to grow undergraduates into product leaders. APMs at Clipboard Health move quickly, with high ownership and good judgment from day 1. Previous APMs have scaled operational processes, written new pricing algorithms from scratch, and built new products all on their own. On their own = they were given a problem they wrote an excellent plan that solved the problem they executed that plan with full ownership.

Our APMs are generalists who work closely with our executive team. Instead of coming in with a toolkit and looking for problems it can solve (which often leads to incremental problem solving), they focus on the biggest problems and quickly devise new ways to solve them from first principles. Doing this from day 1 requires that our APMs are boundlessly curious and jump right into understanding our business, our users, and our product. We think that their curiosity and the ability to e deep ultimately equips them to be excellent contributors and effective leaders.

Ownership is not given to APMs once we think they are able to lead projects. APMs are expected to lead important projects from the get-go. Their plans and the quality of their execution are met with the same level of scrutiny as that of a Group Product Manager’s. We think that doing the work and getting feedback on it is one of the fastest (perhaps the fastest) ways to learn and grow, but it’s not the best path for everyone. We encourage you to think deeply about if that’s something you want.

I’d read the following docs from our team prior to applying: the Product Team Standards, Product Team Recruiting, and Product Team Structure. These documents will give you a sense of how we think and what we value. We also have more links about team and company culture on our candidate website.

In your first 30 days you’ll:

• Talk to customers, understand their problems, and surface issues we weren’t devoting enough attention to
• Ramp up on the business, the product, and how we work
• Design and run marketplace experiments to validate hypotheses
• Write weekly write-ups and other documentation to keep others abreast of your work

In your first 90 days you’ll:

• Own an important problem on your own
• Write a plan (you may have to write several drafts) that proposes a solution to the problem
• Broadcast the plan to relevant stakeholders, get their feedback, and adjust it
• Execute on the plan and report findings to the executive team

You can’t be successful here if you:

• Don’t enjoy writing. We write a lot, and we hold our writing to a high standard. If you aren’t comfortable being scrutinized on not only the content but the clarity of your writing week over week, our culture won’t be a good fit for you.
• Want to know what to do. In your role as an APM, you’ll regularly be given tasks that are seemingly ambiguous. You will have to use your judgment to bring clarity to it. You may even propose that the task isn’t something we should focus on today. That’s okay too.
• Don’t like working with data or math. As a marketplace company, we have a highly quantitative culture. Our language is steeped in numbers.
• Don’t enjoy talking to customers. We talk to our customers day in and day out. Our customer conversations are an integral part of how we make decisions.
• Don’t want an intellectual challenge. The problems we face are novel and challenging, and we expect people to solve them quickly. If you aren’t looking for an intellectual challenge in your role, this won’t be a good fit.

Benefits:

• Competitive compensation
• Unlimited vacation
• 100% remote with tri-annual offsites

#LI-DNI

Creative Director – Remote

Nationwide

TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.

As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented iniduals who are excited by our mission to revolutionize & elevate the car buying & selling experience.

The Opportunity:

TrueCar is seeking a highly-skilled, hands-on Creative Director to lead our Marketing creative team. You will be tasked with ensuring every manifestation of our brand is of the highest quality and aligned with our brand attributes. In this player-coach role, you will be responsible for the ideation of creative, cool, and innovative marketing concepts and bringing them to life through hands-on design work and collaboration with the team to create visually stunning campaigns and marketing collateral. You will work cross-functionally with the marketing, product and sales teams to develop creative strategies that mirror our company’s values and business objectives.

How you will contribute to TrueCar’s success:

• Lead the development of creative campaigns bringing TrueCar’s brand to life in the most innovative and most creative ways, ensuring TrueCar stands out from our competition.
• Manage and mentor a team of designers, video editors, and copywriters, providing guidance and feedback on projects to ensure high-quality and timely deliverables.
• Load-balance the team’s capacity to ensure efficiency.
• Collaborate with cross-functional teams to define project scope, objectives, and timelines, and manage the creative team’s workload and priorities accordingly.
• Create and manage the creative budget, ensuring projects are delivered within budget.
• Develop and maintain relationships with external vendors, agencies, and partners to leverage their expertise and resources.
• Stay up-to-date with emerging industry trends, technologies, and techniques to inform and enhance our creative strategies and executions. Leverage artificial intelligence (AI) to scale design, video, and copywriting.
• Continually develop new ways to inspire and harness creative thinking to generate and cultivate useful and usable ideas across existing and emerging digital platforms.

Your impact as Creative Director at TrueCar:

• Ensure TrueCar’s brand stands apart from our competition, staying relevant, hip, and timely in culture and the world
• Enrich TrueCar’s erse and inclusive culture through sharing knowledge and personal experiences.

Your Expertise:

• Extensive experience in creative marketing, with a focus on brand and campaign development
• Proven track record leading, inspiring and coaching creative teams
• Strong project management and organization skills, with the ability to prioritize and delegate tasks
• Excellent communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams
• Proficiency with design and project management software, such as Adobe Creative Suite and Asana.
• A passion for innovation, creativity, and building a digital-first brand.
• Strong portfolio of work that demonstrates strategic, conceptual, and creative thinking
• Strong command of Microsoft Office, Adobe Creative Suite, and Keynote
• Energetic, positive, can do attitude and ability to roll with and rise to any challenge

Base salary range: $141,000 – $216,000

Your TrueCar Experience

As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly internet/mobile phone service reimbursement and furniture & equipment for your space.

You will receive excellent benefits that include but aren’t limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness reimbursement program, a learning & development reimbursement program, and charitable contribution matching. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our crew members and build employee-centric programs that prove it.

At TrueCar, we believe in the power of ersity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the ersity of car-buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified iniduals with disabilities.

TrueCar does not accept unsolicited agency submissions.

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-Remote

Title: Senior Product Manager, Player Action (SB)

Location: United States/Remote

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a Senior Product Manager, Player Action, you will be developing and executing strategies to drive player engagement and conversion by collaborating with cross-functional teams to deliver impactful features and improvements. You will be responsible for leveraging data and analytics to identify opportunities, define success metrics, and make informed decisions to optimize player actions. The ultimate goal is to create a seamless and compelling player experience that maximizes user engagement and drives desired actions across the Underdog platform.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

• Cultivate a profound comprehension of business objectives and establish connections with customer opportunities
• Engage in the complete product lifecycle, skillfully managing both Discovery and Delivery stages
• Embrace innovation by envisioning unconventional experiences rooted in a deep understanding of our users; dare to be different
• Commit to specific product outcomes and hold yourself accountable to achieve them
• Collaborate directly with Product Design and Engineering counterparts to evaluate opportunities and select optimal solutions for testing
• Foster transparency and alignment with stakeholders through meticulous documentation, compelling verbal communication, and organization-wide presentations
• Establish success metrics for new features and diligently monitor product performance, making informed recommendations for iterative improvements
• Deliver customer value in an iterative manner, skillfully navigating various launch phases and subsequent releases
• Strike an effective balance between a forward-thinking future vision and day-to-day operational responsibilities

Who you are:

• 4+ years of experience in successfully overseeing the complete product lifecycle of a consumer-facing application
• Strong interest and knowledge in sports, sports betting, and fantasy gaming, although not a mandatory requirement
• Proficient in presenting ideas with clarity and receptive to open and confident feedback
• Proven track record of identifying assumptions and formulating hypotheses for objective testing
• Proactive and action-oriented, consistently driving initiatives towards successful execution
• Exceptional project management skills, adept at juggling multiple projects while effectively managing scope, resources, time, and quality
• Naturally inquisitive with a data-driven approach to decision-making
• Keenly attuned to changes in the competitive landscape, maintaining a vigilant and responsive stance

Even better if you have

• Previous experience working in the Sports Betting or Fantasy industry

Underdog Sports is firmly committed to equity, inclusion, and ersity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $145,000 and $180,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate. Below you’ll find a few of our perks:

• Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• Company paid Health, Dental, Vision plan option for employees and dependents
• 401k Match & FSA
• Remote, In-Person, or Hybrid Scheduling we are 100% VIRTUAL FIRST!
• A $500 home office allowance
• $100 in UD credit
• Support for learning and development
• Book club expense your books!
• Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
• Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!

#LI-REMOTE

Product Manager, Code AI Platform

at Sourcegraph

Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code intelligence platform helps developers and companies with billions of lines of code create the software you use every day. By enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.

It’s an exciting time to join Sourcegraph. Our business is growing rapidly: we’ve experienced exponential growth and our $125M Series D from Andreessen Horowitz and $50M Series C from Sequoia have given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code intelligence yet, but once you’ve used it, you can’t live without it–just like Google). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.

Why this job is exciting

Sourcegraphs deep code expertise sits at the heart of Cody’s industry leading technical capabilities. Our Code AI platform is core to everything we do at Sourcegraph (read more in our handbook). As the Product Manager for our Code AI Platform, you will be responsible for continuing to push the boundaries of what it means to build an open and universal platform in the age of LLMs. How do we measure the impact of an admin’s LLM choice to their developers user experience? How do we help admins in extremely secure organizations trust our platform? Why would a developer build with our platform over competitors? Ideally, you will define a compelling vision at the center of our unique differentiation, an untapped part of the market, and something our customers are willing to pay for. You will be the go-to for defining a crucial member of our exceptional high agency all-remote team, and will help us to achieve ambitious objectives to build a code intelligence platform.

Within one month, you will…

• You will start building a trusting relationship with your team and peers.
• Spend time learning from customers about why they chose Sourcegraph.
• You will understand the what, why, and how of the projects that your team is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations.
• Be transparent in your internal and external communication. Sourcegraph is open source, so most discussions are public or in channels where you communicate directly with our customers.
• Maintain the roadmap, backlog, and curate and solicit feedback for the product area.

Within three months, you will…

• You will have identified differentiated experiences and created a clear roadmap for the engineering team
• Uphold your side of the PM – EM partnership responsibilities.
• Begin to define and track activation metrics
• Gather customer feedback to validate priorities, improve documentation, and define product requirements.
• Your peers are enthusiastic to work with you because you reliably follow-through with your commitments.

Within six months, you will…

• Add value to the user by surfacing real problems to improve the trial start flow for cloud and self-managed, in-product onboarding and activations, and in-product calls-to-action
• Shown clear value to customers by shipping meaningful value (AI is moving fast, we can’t wait!)
• Unlocked a key differentiated experience via our Code AI Platform.
• You will celebrate the fact that your team has delivered key results in support of their objectives for the year.

About you

As a Product Manager, you’re the storyteller of the organization, pulling together the story of “why”, and getting people excited about growth and what your team is doing. You collaborate with all parts of the organization to understand our market, our business model and the problems our customers are trying to solve to articulate a growth strategy. You are organized, results driven and provide clarity across the organization and your team, to help inspire focus and reinforce that they are working on the right things. You are constantly curious – wanting to dig into the data, discover optimization opportunities to get our users to value faster. You can identify root causes of friction and devise experiments to address them. You’re empathetic – you bring the voice of the user into every conversation, and hold empathy and understanding for your teammates to align on an experimentation approach that is right.

Qualifications:

• 5+ years of experience as a Product Manager with a specialization in enterprise SaaS development
• Experience as a software engineer or other technical background, particularly data-centric
• You have relevant domain knowledge and experience in one or more of the following areas: single-tenant cloud products, B2B, SaaS, developer tools, growth, product analytics, and user research
• Experience working with complex products that require integrations or complex implementations
• Your working hours overlap with 8am-5pm Pacific Time for at least 10 hours per week so we have time to collaborate synchronously when necessary.

Nice to haves:

• Experience with LLMs and prompt engineering fundamentals
• Recent meaningful coding experience with an LLM-backed coding assistant
• Familiarity with the latest competitive landscape of coding assistants
• Deep experience with at least one major IDE such as VSCode or IntelliJ

Level

This job is an IC4. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $190,000 USD base

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!

We expect the interview process to take 5.5 hours in total.

Introduction Stage – we have initial conversations to get to know you better…

• [30m] Recruiter Screen
• [30m] Hiring Manager Screen

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team…

• [1hr] Async – RFC Assignment
• [1hr] Product Interview
• [30m] Engineering Collaboration
• [1hr] Resume Deep Dive

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically…

• [30m] Values Interview
• [30m] Leadership Interview with co-founder
• We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Vendor Manager – Operations

at Checkr

Remote, United States

About Checkr

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

We are looking for a leader to join our Support team as Vendor Manager – Operations. In this role, you will lead Checkr’s emerging vendor operations practice. You will assess and performance manage Checkr’s BPO vendors, develop and outsourcing strategy, run RFPs and negotiate contracts, and ensure that our vendor partners provide a delightful experience for Checkr’s candidates. This position requires a candidate with strong analytical and communication skills to influence data-driven business decisions, attention to detail, an ability to manage cross functional and high visibility projects and initiatives, and a deep understanding of Checkr’s customers and what they need to be successful. Ability to interact with all levels of senior management (including VP, SVP and C-suite) is a must.

Responsibilities:

• Own vendor KPIs and SLAs to ensure our partners consistently meet and exceed goals
• Partner with Operations teams to deliver operational results and KPIs, identifying issues and emerging trends, and providing a breadth of insight to improve support
• Develop vendor strategy and incorporate into the annual and multi year planning processes for Operations by implementing scalable and consistent processes to enable operational excellence
• Assess vendor landscape, run RFPs, and negotiate contracts to balance quality and cost
• Own the overall quality of Checkr customer service through real-time feedback, ongoing quality and training management, enablement programming, and escalation management programs
• Lead and conduct analyses to enable data-driven decisions that optimize business performance, evaluate new investment opportunities and solve complex business challenges. In particular process improvement initiatives to drive process efficiencies
• Deliver monthly & quarterly analyses and reporting of the business’ operational results and KPIs, including variances to plan, ensuring key issues, risks, and business drivers are understood and highlighted

What you bring:

• 5+ years of vendor management experience
• Excellent modeling and data analysis skills with strong attention to detail
• Knowledge and connections within the BPO industry
• Outstanding interpersonal and communication skills with proven experience in cultivating collaborative working relationships with teams across an organization
• Deep experience working in high-growth environments with a proven ability to identify and drive impactful financial outcomes, and to manage complex projects across multiple teams
• A passion to improve the Checkr Customer experience
• Demonstrates the Checkr core values of Grit, Humility, Transparency, Connection and Ownership

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. The salary range for this role is $87,627 to $182,390.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified iniduals with erse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to ersity extends to hiring talented iniduals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

#LI-Remote

Development Operations Manager

Who We Are

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a erse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

What We Can Achieve Together

Specifically, the Manager will be responsible for:

• Management of Development Operations team
• Portfolio management
• Regular periodic reporting
• Support for fundraisers
• Proactive pipeline development
• Implementation of major projects
• Database updates and management

Preferred location is Charlottesville, VA, but remote work also possible.

• Ensure donor information is up to date in the database.
• Manage the discovery pipeline process for the team to ensure the ongoing identification and qualification of new major donors and prospects.
• Prepare and analyze fundraising and activity reports for the development team, State Director, and Board of Trustees.
• Supervise the Development Coordinator and Development Program Specialist and identify and support opportunities for professional growth.
• Participate in position-related calls/networks to learn about best practices and organizational requirements for the role; effectively communicate or distribute information to assist staff in making decisions, solving problems, and improving workflow.
• Provide support and targeted training related to the major gifts process and database management, including serving as a hub of knowledge on Worldwide Office fundraising resources, policies, and practices.
• Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
• Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
• Demonstrate sensitivity in handling confidential information.
• Develop and implement new initiatives that will ensure department and organization-wide goals and strategies are achieved.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
• Financial responsibility includes assisting with the development of a budget, working within a budget, and negotiating and contracting with vendors.
• Supervise one or more administrative or professional staff, responsibility includes training and professional development.
• Travel occasionally, work long and flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is ersified and may not always fall under established practices and guidelines.

What You’ll Bring

• Bachelor’s degree and 5 years related experience or equivalent combination.
• Experience managing and implementing multiple projects.
• Experience negotiating agreements.
• Experience supervising staff, interns, and/or volunteers.
• Experience with current and evolving technology in relevant field.
• Experience working with cross-functional teams.
• Experience, coursework, or other training in principles and practices of relevant field.

Desired Qualifications

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Ability to manage and implement complex processes.
• Ability to work in partnership with others in a collaborative role.
• Advanced knowledge in current and evolving technology related to field of experience.
• Demonstrated ability to conceive and write creatively for various audiences.
• Knowledge of current and evolving trends in the specific field, preferably in a non-profit environment.
• Proficient in interpreting guidelines and manipulating, analyzing, and interpreting data.
• Strong organization, planning, and problem-solving skills.
• Successful experience implementing strategic program goals.
• Understanding of accounting practices.

What We Bring

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Auto Safety Policy

Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee’s motor vehicle record.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to ersity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of erse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.

TNC is committed to offering accommodations for qualified iniduals with disabilities and disabled veterans in our job application process.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.

Internal Operations Specialist

• Remote
• Full Time
• Entry Level

POSITION SUMMARY:

The Internal Operations Specialist plays a pivotal role in ensuring that all staff have the tools, technology, and operational support to succeed.

Reporting to the Sr. Director of Internal Operations, the Operations Specialist will be responsible for maintaining and enhancing the operational and technological systems that support our staff. This inidual will work proactively and independently while collaborating closely with staff across uAspire departments and locations. This position requires strong organizational skill, proactive learning, problem solving, and the ability to balance competing priorities in a fast-paced, collaborative environment. This is an exciting opportunity for a mission-driven inidual to work in an entrepreneurial non-profit and to deepen their experience in non-profit operations.

KEY RESPONSIBILITIES:

Operations Coordination:

• Communicate with building management on facilities issues and needs for all uAspire offices
• Manage inventory and office supply ordering for all uAspire offices/meeting spaces
• Manage all technology of staff onboarding and offboarding to ensure that new hires and departing staff have a smooth transition
• Provide accommodation and budget support for live staff events including Institute and departmental retreats, and organizational events, as needed
• Complete first round of contract review, completing corrections with vendors when necessary, and notating important highlights for second round review/approval
• Support Senior Director of Operations with long-term facilities and space planning projects, including leasing and office improvement projects as needed
• Review and vet new vendors, as needed, to ensure facilities needs are met with quality at competitive costs
• Ensure uAspire’s compliance with all federal, state and city regulations, including managing relevant filings and registrations through management of Operations email inbox

Information Technology

• Maintain and manage uAspire’s office and staff technology systems including internet, phones, webcams, printers, computers, laptops, Google Voice, cell phones, and wireless devices
• Maximize organizational efficiency and impact through technology – promote staff adoption, and identify opportunities for improvements and innovations
• Support remote staff throughout multiple time zones ensuring that technology issues are appropriately addressed and resolved in a timely manner
• Review and vet new vendors, as needed, to maintain high quality service at competitive costs that align equitably with our organization

QUALIFICATIONS & EXPERIENCE:

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

Experience & Education:

• Experience working in a fast-paced/entrepreneurial office environment
• Some college-going experience is required; degree attainment is optional
• Experience working with and supporting others on technology maintenance and troubleshooting (software and/or hardware)
• Demonstrated ability to proactively identify and execute opportunities for process streamlining and systems automation
• Proficient background in Salesforce desired, but not necessary

Skills & Competencies:

• Committed to Equity has a passion for working and participating in an organization dedicated to ensuring a erse, equitable, and inclusive work environment
• Attention to Detail work is consistently free of errors or omissions and mistakes are identified and resolved
• Follow-Through and Communication consistently delivers on commitments made, takes responsibility for success or failure in their areas of work, is responsive to feedback, and uses clear written and in-person communication to keep others informed of progress and challenges
• Collaboration maintains a positive and approachable attitude, builds and maintains positive working relationships with internal and external partners, has a customer service mindset, and finds satisfaction in supporting others to do their best work
• Organization and Adaptability ability to keep track of and balance many competing priorities to adjust priorities quickly as new needs arise
• Resourceful Problem-Solver seeks out the information required to answer questions and solve problems, pushes forward, and finds creative solutions
• Comfort with Technologies ability to utilize and adapt new and existing technology to meet organizational needs, including a high proficiency in Microsoft Office, and Google Suite

COMPENSATION: The salary range for this position is $63,000 – $66,775. Salary commensurate with experience and education.

STATUS: Exempt, full time

LOCATION: Remote. Occasional travel to local offices may be required. Preference will be given to candidates based in states with uAspire offices (MA, NY, CA).

REPORTS TO: Jazmine Matthews, Sr. Director of Internal Operations

ABOUT UASPIRE

Organization Vision: uAspire envisions a society where structural obstacles are removed from postsecondary pathways for systematically oppressed students so they can experience an improved quality of life for themselves and future generation

Organization Summary: Our mission is to improve the economic mobility of underrepresented communities by creating financial solutions to erse educational pathways.

• Student Advising: We guide students, families, and communities to navigate complex financial aid systems in pursuit of equitable access to affordable postsecondary pathways through in-person and virtual advising.
• Scholarship & Emergency Aid: We commit to placing money into the hands of students allowing them to use these funds to cover tuition bills and other unexpected expenses.
• Training & Technical Assistance: We equip partners with the knowledge and confidence to navigate the financial aid process with their students by curating engaging trainings and student-centered resources.
• Policy: We advocate for institutional, state, and federal policy change to transform financial aid and higher education systems, based on our students’ lived experiences.
• Consulting: We collaborate with partners to assess their needs and offer uniquely designed solutions in the areas of content development, program improvement and systems change, by leveraging our financial aid expertise, student-advising experience, and student-centered research.

Staff Product Designer, Growth

• Global
• UX and Design

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

We’re looking for a Staff Product Designer to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution.

You’ll work closely with teams to understand user needs and behaviour, define user-centric solutions, and ship impactful, high quality work. You’ll incorporate your keen understanding of helping new users become successful into your design practice, whether you’re optimizing for user activation, retention, onboarding, or other phases in our users’ journeys.

You’ll collaborate within a multidisciplinary UX, product management and engineering team – and more – to deliver thoughtful and polished design work that supports user needs while helping Shopify grow.

NOTE: Only applicants who submit a portfolio of design work alongside application will be considered.

Qualifications

Responsibilities:

• Work with cross-functional teams (developers, product managers, data scientists, fellow designers, marketing, etc.) to drive a design vision and strategy that meets the needs of our users and our business
• Influence and shape the long term vision and product strategy in your space
• Manage your time across projects at different stages of the design process, and deliver iterative design solutions that build towards the product vision
• Apply strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, teammates, and leadership
• Lead strategic collaboration and brainstorm sessions to drive creative solutions and alignment
• Manage efficient and inclusive feedback loops and processes
• Build positive, collaborative relationships with direct collaborators and stakeholders, acting as a role model for thoughtful partnership and leadership
• Be a steward of UX and experience quality within the broader Growth UX organization
• Mentor senior and early-career designers, and lead UX rituals as needed

Qualifications

• Expert knowledge of the end to end product design process, demonstrating a command of product strategy, jobs to be done for a given user, journey mapping, wireframing and prototyping, user testing, and high fidelity visuals
• The ability to craft beautiful designs and delightful, useful, and usable experiences; you have strengths in visual design, interaction design, user research, and product design
• Expert storytelling: the ability take a complex concept and distill it down to its understandable parts, and communicate it in an engaging and understandable way
• Deep experience with driving and applying user-centered design processes while working with cross-functional teams including (but not limited to) development, product management, and data science
• Proactive project leadership: you can take a problem, break it down, generate a project plan, and execute against that plan
• Ability to design lean solutions quickly and efficiently, to validate early directional ideas and drive alignment
• Experience with interpreting experiments or tests and leveraging quantitative data to inform product and design decisions
• A growth mindset, a hunger to learn, and a proactive approach to professional development

Dapper Labs is looking to hire a Senior Product Manager, Core Wallet & Payments to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.

Title: CX Operations Analyst (Remote, USA)

Location: United States (Remote)

Do you enjoy ing into data to answer a wide variety of business questions? Are you passionate about using data and insights to make an impact? If so, come join our Go-To-Market (GTM) Operations team!

Grafana is looking for a CX Operations Analyst to join our rapidly growing organization. In this role, you will work with senior leaders across our revenue teams to analyze data, provide insights, and implement improvements. As an analytical problem solver, you will need to analyze business processes and disparate data sources across the customer journey, from initial sales through retention and upsell, to answer complex questions and operationalize reporting. You will also manage projects to align and optimize the experience along the entire customer journey.

Key Responsibilities

• Manage and improve operational processes across Professional Services, Technical Support, and Customer Success
• Lead projects to enhance the systems and toolsets that are relied upon by our post-sales teams.
• Build and maintain reports and dashboards across multiple revenue generating functions.
• Integrate and analyze data from multiple data sources to provide insights and recommendations.
• Document systems, processes, data, and reporting.
• Research ad-hoc business questions across the GTM functions.
• Create and explain data analysis through clear visualizations and presentation.
• Proactively look for improvement opportunities and communicate with business partners.
• Help drive a strong culture of data processes and hygiene.

Requirements

• 2+ years of work experience in Customer Experience Operations and/or Customer Experience Analytics
• Bachelor’s degree, with a specialization in a related field preferred (e.g. Business, MIS, Math, etc.)
• Experience with Technical Support, Customer Retention, and Upsell processes in a SaaS business model required.
• Ability to write SQL queries required, with BigQuery experience preferred.
• Experience with software including dashboarding, data visualization, and Customer Success and Support platforms required. Some examples include Grafana, Tableau, Looker, Salesforce, Zendesk, and JIRA.
• Proven ability with Google Sheets or Microsoft Excel required.
• Have solid project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross functional stakeholders, and navigating ambiguity in a fast moving environment to deliver results
• Have an enthusiastic roll up your sleeves mentality
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Excellent facilitation and presentation skills across a range of audiences from inidual contributor to senior leader
• Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners
• We are a remote first company so you should be experienced and skilled at working remotely with an international team
• We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership.

In the United States, the base compensation range for this role is $102,000 – $123,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a erse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Director of Community Land and Climate Initiatives

United States – Remote OK

Full-Time

Director of Community Land and Climate Initiatives

• Reports to: President and CEO
• Reports: Program Manager; team of Program Specialists located globally, whose scope of work includes contributing to Land for Climate,
• Location: Virtual, with international travel; Open to global candidates
• Cadasta offers a competitive compensation package with benefits based on applicable country location.

WHO WE ARE

Founded in 2015, the Cadasta Foundation (Cadasta) is an award-winning, high-impact non-profit organization registered in the U.S. It is a leading technology and service provider supporting secure land and resource rights for a more sustainable and equitable planet. Cadasta creates high-impact partnerships with civil society and government agencies to provide technology, training, and technical support to help marginalized communities document and secure titles to their land, property, and resources, and to use the data for better decision-making regarding livelihoods, land use, climate, and community empowerment.

In the last five years, Cadasta has grown to reach over 100 partners in 46 countries, who have used community-led approaches to document and strengthen the land rights of over 6.4 million people living on 21 million hectares of land in cities, farms, rangelands, and forests.

WHAT YOU CAN EXPECT IN THE ROLE AT CADASTA:

The Director of Community Land and Climate initiatives will develop, lead, and manage Cadasta’s partnerships, program strategy, and implementation for our work to accompany Indigenous Peoples’ and Local Communities’ efforts to map, document, and secure land and resource rights as a strategy to protect their lands and mitigate the negative impacts of climate change. You will serve as the organizational GIS and mapping lead and manage and support the program team that is deploying technology and services to partners in the field. You will work collaboratively with Cadasta’s senior leadership and will guide our team’s collaboration with each partner to define and implement the scope of work. The role includes the following areas of responsibility:

Strategic and Operational Management

• Provide strategic and operational leadership for partnerships and field team delivery of Cadasta’s Land for Climate program funded by the UK Foreign, Commonwealth and Development Office (FCDO);
• Develop a clear strategy and plan for responsive, high-quality design and delivery of programs and services to IP and LCs, Afro-descendent, Tribal, and customary/traditional communities in target forest regions;
• Develop and lead strategic partnerships with Indigenous Peoples (IP), Afro-descendent, and Local Community (LC) alliances, networks, and organizations;
• Lead the co-design and implementation of partner services that strengthen IP and LC tenure rights and lead to outcomes in efforts to mitigate climate change and contribute to community sustainability efforts;
• Work with the Director of Technology and team to help Cadasta further define and develop its strategy on technology deployment, including exploring a range of technology solutions that meet partner needs;
• Ensure high-quality delivery of the partnership strategy and processes, including partner acquisition, onboarding, service delivery, and evaluation;
• Support the strategy, design, and implementation of a responsive small grant mechanism to directly support partners with technology, training, and financial grants for their mapping, documentation, data monitoring, and legal recognition efforts;
• Collaborate on technical design and implementation with Cadasta’s Land Administration lead on strategies to engage government land systems to secure formal tenure rights;
• Support the development and implementation of Cadasta’s program development, operational plans, and budgets.
• Serve as a senior leader contributing to Cadasta’s overall organizational strategy, development, and impact.

Technical Leadership

• Provide technical leadership on approaches to map, document, and secure IP and LC land and resource rights that fulfill requirements for formal land recognition by the government, with technical collaboration from Cadasta’s Senior Land Administration lead;
• Provide oversight, development, and support of field and project staff on technical approaches, knowledge, and skills in the mapping, climate, and IP sectors;
• Work with the Programs Team to define grantee and partner’ scopes of work;
• With the Director of Technology and field and tech team, ensure effective deployment of the Esri ArcGIS technology stack and other relevant tools to ensure partner uptake and sustainability;
• Work with the Project Management Unit (PMU) to ensure compliant contract and subcontract administration, procurement, reporting, and timely submission of reports, budgets, expenditures, and deliverables.
• Serve as subject matter expert on Cadasta proposals and project delivery in the climate, IP, and data work;
• Work with the Monitoring, Evaluation, and Learning (MEL) team to integrate results of learning and impact evaluations into organizational planning, learning, and documentation.

Outreach, Business Development, and Thought Leadership

• Develop and lead outreach and partnership strategy to stakeholders and donors within the climate, conservation, Indigenous rights, natural resources, mapping, data monitoring, and related sectors;
• Serve as Cadasta’s primary thought leader on Indigenous land tenure by internally and externally articulating how our work contributes to broader goals and global efforts on Indigenous and community rights, climate, gender equality, sustainable land use, conflict and peacebuilding, and use of data to advance community goals;
• Represent Cadasta at conferences, and outside events, and external meetings with key donors, stakeholders, and potential partners and support communications and thought leadership through presentations, articles, blogs, and papers;
• Identify and develop funding opportunities and support bids and proposals and other business development activities in collaboration with the CEO, Business Development team, and Program team.

WHAT IT TAKES

The ideal candidate is a strategic and operational leader, with strong leadership, teamwork, management, and communication skills. The candidate will have expertise in program design and implementation and in deploying technology, training and services to Indigenous and local community organizations. This role requires deep experience in building local capacities for mapping, documenting, and managing community, land, and resource data using GIS and other tools. It requires skills in delivering services and technical support to increase partner success and impact. It also includes experience working with a range of donors and funding agencies, supporting business development, and managing teams and resources. Broad expertise in land rights is required, with some experience in fit-for-purpose land administration helpful. It requires familiarity with the use of technology to solve development challenges, cross-cultural skills, and experience working in the international development sector and in a developing economy context. The role will entail international travel to engage current and potential partners, train and support field teams, and attend sector-relevant forums and meetings.

SKILLS & EXPERIENCE

• At least ten years of experience working in an international development setting in the U.S. or abroad, preferably with experience in Latin American and Caribbean; sub-Saharan Africa; or South/SE Asia,
• 7+ years of experience in international program/project management, preferably on a program that administered technical training, support, and direct grants to Indigenous and local partner organizations;
• 7+ years of experience working with Indigenous or other local communities on mapping, land use planning, sustainable development, conservation, or other initiatives involving the implementation of technology;
• 5+ years of designing, deploying, and using digital GIS systems, with a background in GIS data analysis and visualization, and strong user and trainer experience with ArcGIS mobile apps (Survey123, Field Maps, Workforce, etc), ArcGIS Pro, Dashboards, and other tools from the Esri suite; experience with other field mapping solutions or GIS tools a plus;
• Experience designing and implementing land tenure, land use, and/or resources management projects in complex environments in emerging economies;
• Demonstrated successful team management experience, including remotely managing teams composed of a staff of varying cultural backgrounds;
• Experience working with technologists, GIS experts, trainers, and developers, and communicating field-level needs and system requirements to ensure responsive technology solutions and services;
• Experience developing and delivering training materials for team and partner training on GIS tools, other technologies, and participatory mapping and development processes;
• Solid understanding of donor requirements and grant and contract management and compliance, preferably including bilateral and multilateral grants and contracts;
• Experience designing and managing project budgets and implementation plans;
• Excellent written and verbal communication and presentation skills in English with experience presenting complex land rights issues to a wide range of iniduals,
• The ability to speak languages other than English (in particular Spanish, French, or Portuguese) is a plus;
• Ability to work independently and as part of a global team; and
• Strategic, operational, and results-oriented with an ability to manage multiple projects and meet deadlines, and coach team members to do the same.

EQUAL OPPORTUNITY EMPLOYER:

Cadasta is an Equal Opportunity Employer committed to equal employment opportunity for all employees and applicants. We believe in harnessing the power of ersity to create a culture of belonging where iniduals are celebrated and valued for their unique ideas, perspectives, and strengths as a means to achieving personal excellence and organizational success. Cadasta also provides reasonable accommodations to qualified iniduals with disabilities, except where such an accommodation would cause an undue hardship.

Title: Staff Product Manager

Location: Remote US

Hiring Ranges:

US Tier 1 Locations: $163,000 USD – $239,000 USD

US Tier 2 Locations: $150,000 USD – $220,000 USD

US Tier 3 Locations: $138,000 USD – $203,000 USD

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best articles online. More than 225 million people around the world use its products each month.

Along with 60,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our mission to ensure the Internet is a global public resource, open and accessible to all. We design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

We are growing the Mozilla Ads team to create a digital advertising platform that is consistent with Mozilla’s principles. As an early member of the product team you will help drive our vision to best serve users and advertisers with effective privacy-respecting ad products.

What you’ll do:

• Contribute to a great product team by collaborating with software engineers, user experience professionals, researchers, data scientists, PMs, and other team members to define and articulate product experiences and services for advertisers and users.
• Balance technical, customer, and business insight.
• Contribute to healthy product team relationships.
• Collaborate with user research and data science to develop a strong understanding of pain points.
• Define metrics to determine the success of products and programs.
• Collaborate with product marketing managers to develop a GTM strategy for new capabilities.

What you’ll bring:

• 6 or more years of direct product management experience, including impactful leadership roles on revenue impacting products
• Advertising experience
• Technically product manager oriented role
• Have to be entrepreneurial spirited/self starter
• Have business sense
• See ourselves in 3-5 years to 500mil+
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus Points for

• Experience starting products or organizations from scratch

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R2173

Blockswap Labs is a research & development firm dedicated to making blockchain technology accessible to mainstream users. We build permissionless middle layers for Web3 and PoS blockchain adoption, catalyzing crypto asset adoption for the masses. As core contributors to the Blockswap Network and Proof of Neutrality Network, we are committed to building credibly neutral public benefit infrastructure that catalyzes the adoption of cryptocurrencies, Etheruem blockchain, and EVM benefits to a wide range of users and protocols.

Our team is erse and distributed and is known for leading the charge in frontier tech like MEV PBS implementation, Encrypted Mempool, ZK proof Routers, state Replication Gadget, and MPC as a service. We’re passionate believers in an Ethereum future driven by rollups, with a keen focus on security and formal methods in all our protocol innovations.

We’re currently looking for a Product Success Manager for our Proof of Neutrality Product portfolio. This person should be well-versed in the Ethereum ecosystem, able to articulate ideas around MEV, Cross-domain intents, rollups, and Account abstraction, and be an active participant in relevant social and research circles within the crypto world.

The primary focus of this role is research within the ecosystem that informs and refines our product details and functionality, with the aim to increase their adoption and streamline their integration. A good understanding of MEV and account abstraction is essential, along with the ability to generate insightful contributions to our engineering and product development efforts.

Responsibilities

• Shepherding and leading growth and support efforts for PON - MEV supply-chain products - PON Relay, Builder, PBS Payout pool, and MEV Plus
• Ecosystem Growth – Spearheaded industry participation by creating, designing, and executing strategies that grow the number of relayers, builders, and validator integrations that utilize the Proof of Neutrality Network. 
• Community Stewardship - Provide support for the larger Ethereum MEV supply-chain ecosystem on behalf of the Proof of Neutrality Network by outlining and creating blog posts, videos, demos, and graphics, enhancing developer materials, conducting workshops, creating research, documentation, and guides.
• Protocol Proficiency - Have a deep understanding of Proof of Neutrality protocols to provide hands-on support for integrations (relayer, builder, searchers, and validators ) and users or protocols throughout internal and external communication channels. Filter feedback and provide constructive suggestions on protocol and UI improvements. 
• Nurture Integrations - Encourage and advocate for the community for Proof of Nuetarlity infrastructure through outreach and providing brainstorming and support leveraging its permissionless nature and onchain integration capabilities.
• Expert in MEV & Proof of Neutrality - Learn and develop deep knowledge about PoN, its protocols, and how they fit into the ecosystem. Learn the pain points of the broader Ethereum ecosystem and provide solutions using PoN protocols. 

Key Requirements:

• You have a solid understanding of the Ethereum blockchain, DeFi, MEV, mem pools, relays, and account abstraction. 
• Excellent quantitative and analytical skills demonstrated in blog posts, research pieces, videos, articles, graphics, etc.
• Ability to understand nascent and complex web3 concepts and articulate them as solutions for Ethereum’s pain points. 
• Communicate product features and their potential to users and at large for the ecosystem protocols and engage in discussions to be a most sought source of feedback from the community. 

Qualifications:

• Deep understanding of DeFi, Ethereum, MEV, and Generalized Cross domain MEV opportunities 
• 3+ years of working in growth or marketing 
• Native English speaker with good written communication skills. Must be demonstrated by previous work. 
• Ability to convey complex concepts more simplified manner to generalized and specialized audiences.
• An excellent orator and willing to give speeches and presentations online and in IRL.
• High-performance self-starting operator and comfortable in remote-first environments.

Bonus:

The relevant fields: 

• Advanced financial products
• MEV user
• An outstanding team player and a fast learner of new technologies

Blockswap is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. We embrace all qualified persons to apply and will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have a disability or special need that requires accommodation, please feel free to let us know.

Project Manager, Strategic Accounts

locations: US Remote

time type: Full time

job requisition id: JR106424

The Enterprise Implementation Services team serves as the central cog in the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry.

Our impact reverberates throughout the customer journey, directly correlating to the retention and expansion of these high-value customers. Each team member’s ability to develop strong relationships, identify and mitigate risk, drive feature adoption and deliver with consistent and effective communication enables the Enterprise Implementation Services team to achieve at a high level and provide immense value to our customers and the business. We care a great deal about our work, and are sustained by the difference it makes not just for the businesses we work with, but for the thousands of iniduals and their families that our software impacts every day.

As a Project Manager, Strategic Accounts, you’ll oversee the onboarding experience for ServiceTitan’s largest customers, our strategic accounts (franchise operators). You’ll serve as the primary point of contact for corporate leadership during implementation, developing and executing on project plans to onboard all franchise locations to ServiceTitan.

The ideal candidate will be able to quickly develop relationships with customers, lead large teams with multiple stakeholders, clearly communicate deliverables and timelines to all parties, and be comfortable wearing many hats to meet changing customer and project needs.

What You’ll Do:

• Construct detailed implementation plans for the rollout of ServiceTitan within a multi-location franchise system
• Manage and coordinate cross-functional resources to deliver against defined timelines and client business requirements
• Provide coaching and training on product best practices and workflows
• Anticipate project risks and issues, confidently address any and all challenges, mitigate risks and issues and escalate to appropriate parties where required
• Have the ability to push back on some client requests while gaining trust and consensus on tough decisions

• Act as an escalation point on customer support issues

What You’ll Need:

• 5+ years of experience in a combination of software implementation, project management, and client relationship management
• Exceptional project management skills. Proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail
• Demonstrated ability in learning new software programs and identifying opportunities to use their full potential
• A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues
• Be a problem-solver who has a demonstrated ability to overcome challenges with creative solutions
• Team player with strong communication and organizational skills, and an ability to roll with the punches

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate iniduality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining inidual compensation. The expected salary range for this role is between $78,000 – $111,000. Actual compensation for an inidual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Toucan Protocol is looking to hire a Head of Carbon Markets to join their team. This is a full-time position that can be done remotely anywhere in GMT-5 to GMT+3.

MGR PROCUREMENT

• Remote, United States
• Full-time
• Fully remote
• 20837

Job Description

Job Summary

ABOUT THE COMPANY

Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

JOB SUMMARY

This position is responsible for a segment of the procurement function (i.e. Indirect or Direct). Working with business owners, the Procurement Manager will develop strategies to drive lower cost, process improvement, and improve efficiency for the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with key internal/external stakeholders across the organization to develop and implement cost savings negotiations strategies. Lead projects and initiatives geared towards reducing consumption and delivering lower piece pricing.
• Works with Executive Mgmt. to develop business unit and/or corporate-wide strategies that align with Company goals and objectives.
• In collaboration with business stakeholders, develops and administers Request for Proposals (RFP) for new and existing spend initiatives.
• Negotiates directly with current and existing suppliers to maintain best value and service.
• Evaluates competing proposals and supplier offerings to ensure that Company is receiving the appropriate level of quality product/services at the best possible price; ultimately to deliver the best Total Cost of Ownership (TCO) for the business.
• Monitors compliance with all inventory purchasing agreements to ensure maximum cost savings.
• Ensures project deadlines and performance standards are established and met.
• Evaluates the current supply base and develops new or existing suppliers to support future requirements.
• Works with Legal and AP personnel to ensure that Company is adequately protected in legal contracts from compliance, regulatory, and business risk.
• Serves in an advisory capacity to field locations to help support local/regional demand.
• Assist in the resolution of supply problems to ensure uninterrupted service to the field organization.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• This position manages all direct reports of the department and is responsible for the performance management, hiring, and discipline of direct reports within the department.
• Provides direction and guidance in work assignments.
• Provides timely coaching and feedback to staff.
• Ensures work assignments are completed accurately, efficiently, and timely.

Minimum Required Qualifications

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Education or experience equivalent to a four-year college degree is required.
• At least six years’ related experience is desired.

SKILLS, KNOWLEDGE AND ABILITIES

• Outstanding verbal and written communicator: demonstrated ability to simplify complex ideas, tell a compelling story using data, and create and deliver compelling presentations for senior leadership.
• Exemplary relationship builder and team player: experience building successful partnerships and influencing stakeholders and colleagues, with direct authority, to drive projects forward.
• Accomplished problem solver: creative yet pragmatic, with ability to effectively problem-solve anticipated and unexpected challenges.
• Strong results driver: consistently delivers flawless execution and high-quality deliverables despite ambiguity, at time managing simultaneous projects with competing priorities.
• Excellent strategic thinker: ability to synthesize multiple inputs, use incomplete information to get to crux of issue, and step back and see bigger picture.
• Decision-making skills.

Certificates, Licenses, Registrations or Professional Designations

• N/A

Computer Skills

• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

PHYSICAL DEMANDS

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific inidual’s position. Reasonable accommodations will be provided to assist or enable qualified iniduals with disabilities to perform essential functions.

Comprehensive benefits package offered for eligible employees:

• Competitive salary
• Medical, Dental and Vision
• Healthcare Flexible Spending Accounts and Healthcare Savings Accounts
• Life, AD&D and Disability Insurance
• Paid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays
• 401K Savings Plan (available immediately)
• Educational Assistance
• Employee Referral Reward Program
• Employee Discount Programs
• Company Paid Employee Assistance Plan (available immediately)
• We recognize our veterans by offering a company paid day off for Veterans Day
• Career Advancement/ Development Opportunities

Compensation

• Compensation is commensurate with experience.
• Annual compensation is based on a 40 hour week.

EEO Statement

As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified iniduals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and iniduals with disabilities. AA/EOE, M/F/Disability and Vet

Title: Head of Customer Operations

Location: Remote

About us:

We’re on a mission to fundamentally transform mental healthcare accessibility. Grow Therapy empowers therapists to launch and grow thriving insurance-accepting private practices. We’re creating game-changing technology to build America’s biggest behavioral healthcare group and ensure that anyone can afford quality mental healthcare. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.

To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and are champions of balancing bold ambitions with a culture that promotes holistic well-being. Since launching in 2020, Grow has raised over $90M from top VCs and angel investors, including TCV, Transformation Capital, SignalFire, Village Global, CoFound, and leaders of Oscar, Nurx, Quartet, Airbnb, and Blackstone.

What You’ll Be Doing:

We are looking for a Head of Customer Operations to lead Grow Therapy’s customer experience team in providing high velocity, real-time assistance to thousands of providers and tens of thousands of patients each month. You will be joining as an executive leader overseeing one of the largest isions within Grow (80 teammates today, 100+ by EOY), reporting directly to our COO.

Your responsibilities will include:

• Setting and achieving performance goals (SLAs, OKR) for the department and its three sub-departments: Customer Support, New Patient Bookings, and Provider Success
• Designing our organization structure and leading hiring initiatives across the department
• Raising our performance bar through rigorous, thoughtful management
• Generating key business insights that inform our product development and strategy
• Partner cross-functionally to drive operational scale and efficiency in a way that promotes company culture and vision
• Manage department P&L, priorities, and health

Salary range: $240K – $300K

You’ll Be a Good Fit If You Have:

• 8+ years of experience in startup operations, including overseeing a customer support function
• Deep experience hiring (>100 hires in your career) and managing large scale departments (100-250+ teammates)
• Demonstrated experience working in a fast-paced, dynamic startup environment
• Exceptional leadership and communication skills with a collaborative mindset
• Deeply analytical and eager to effectuate high level strategy and insights by getting your hands dirty into problem spaces

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
  • Flexible working hours and location (remote OR in-office, your choice!)
  • Generous PTO
  • Company-wide winter break
  • Mental health mornings (2 hours each week)
  • Team meditation
  • Wellness Stipend
  • In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

#LI-REMOTE

About Status

Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.

With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol (a continuation of Whisper).

As a team, Status has been completely distributed since inception. Our team is currently 150+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe. 

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

The role

The Program Manager role will be responsible for the overall product strategy, delivery, coordination and tracking of all projects, programs, and initiatives. This will include developing and creating project plans, resource plans, risk identification, risk mitigation, timelines; and partnering with business and technology partners to increase productivity and opportunities for our work to benefit the adoption of blockchain technology.

Responsibilities

• Oversee (as a champion and advocate) all of the products developed and collaborate with engineering and design teams on product delivery and realization
• Manage and maintain excellent working relationships with development teams. Focus on collaboration, brainstorming and communication in a humble posture of learning
• Effectively communicate and manage from concept to execution. Generated detailed user flows, confirm full understanding of requirements, agree deliverables and critical milestones and dependencies
• Collaborate with Marketing and BD to identify user profiles, help develop product strategy and go-to market.
• Develop a rolling 12 month roadmap with a prioritized backlog of critical user journeys

Requirements

• 6-10+ years Product Management experience, ideally at the platform level across mobile, web, libraries, and infrastructure
• Experience coaching, motivating, and giving feedback to a large team of distributed developers
• Able to assimilate, sort and aggregate complex information quickly
• Comfortable communicating with a erse, mostly remote team

[Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role. Just explain to us why in your cover letter].

Compensation

The expected compensation range for this role is $90,000 - $120,000 (negotiable, dependent on how we assess your skills and experience throughout our interview process.) 

We are happy to pay in any mix of fiat/crypto.

Hiring process

The hiring process for this role will be:

1. Interview with Pepper from our Talent team
2. Interview with Corey Program Lead, Logos team
3. Interview with Jessie, Program Manager, Logos team.
4. Interview with Carl, Status Co-founder

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.

Get to know us

Find out about the Logos team here.

We care deeply about open source software, and our organizational structure does away with a strict hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation’s priorities.

• We are Remote and Decentralized.
• We are 150+ employees spread across 30+ different countries

We are driven by shared principles and believe in complete transparency. That’s why everything we do is completely public to the entire community.

Who is UMA?

We are a team aligned with the ethos of the crypto community. We believe that because UMA’s optimistic oracle is the decentralized truth machine which can verify any statement proposed on the blockchain- we have the ability to truly expand what web3 is building. We are building a robust ecosystem. Our growing team is relatively small but incredibly mighty, and strives to be an engaging leader in the DeFi community.

Where are we headed:

• We’re building foundational infrastructure for web3 and developing high quality products to showcase this.
• Our road-map is robust, and with an iterative and continuous development philosophy, we’re always building. 
• We’re a global team that values erse perspectives and top tier talent. We’re growing internationally with the support of top tier investors and advisors.

Your Impact?

We’re looking for a Product Lead who has knowledge of the DeFi space and a passion for taking early stage products to scale. You’ll define and implement technical product strategy while remaining agile to market feedback in the short term and steering your team and resources accordingly. 

Responsibilities

• Strategize and develop: Create and drive the product vision for innovative DAO governance (oSnap), and oracle productization; 
• Collaborate: Work with engineering, sales, and marketing to define and execute on the product strategy and drive integrations; 
• Execute to win: maintain alignment for the vision, allocate resources, and lead your team to launching and maintaining a demanded product at scale;
• Own product operations: establish the systems and processes to define clear priorities, report on progress, prevent/overcome stuck points, and maintain alignment;
• Design novel systems: architect novel smart contract systems and decentralized applications. Assessing feasibility, scope and timing throughout the team;
• Make data driven decisions: Gather and evaluate product feedback and industry data to inform product strategy;
• Become an expert: Have the tenacity to develop all the knowledge and skills to be an expert in this space

Requirements

• 5+ years full-time relatable experience in product management
• Technical background and proven ability to collaborate with engineers, sales, and marketing
• Successfully built and shipped web2 or web3 products at scale
• Passion for DeFi and web3 along with enthusiasm for understanding complex concepts

Compensation

• UMA’s pay packages include competitive salaries & substantial token options. Salaries are typically between $100-200k (USD), and your token allocation can grow with your voting rewards while you participate in the growing ecosystem.
• Philosophies for a culture that show we care: Take vacation when you need it, family care, training and development (just to name a few)
• 100% remote, which means we encourage you to create the work environment that you thrive in.

Our values:

1. We value each inidual’s right to economic freedom
2. We value openness, honesty, and directness. 
3. We value integrity.
4. We value iterative learning.
5. We value taking smart risks. We value creating an environment where everyone “does their best work”. 

Still want to know more?

• Our team at UMA blends a mix of highly-sought engineers, developers and community builders with a traditional finance pedigree. Our fast-growing team includes a erse background of experiences and has drawn top tier talent. We’re a decentralized protocol governed by community members across the globe in a DAO, and supported by Risk Labs Foundation. 
• We value economic freedom, integrity, and taking smart risks. You’ll succeed at UMA if you’re a self-starter, kind, adaptable, and have a nerdy curiosity to solve hard problems (and change the world).
• UMA is a remote-first international team and we support everyone to create an environment where they can do their best work. UMA teammates take the time off that they need and support each other to create an environment where they are happy, healthy, and inspired. We pride ourselves on being family-friendly as well as nomad-friendly.
• You will not get bored at UMA. The OO empowers unlimited ideas, products, services and protocols. We are constantly developing, building, experimenting and evolving.

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Risk Labs, the employing entity, is an equal opportunity employer and is dedicated to erse, inclusive, and authentic workplaces. So, if you’re excited about this role but your past experience doesn’t perfectly align- we encourage you to apply anyways. We value you taking the chance. Risk labs will not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Content Operations Manager

Remote – US

AT A GLANCE

The Content Operations Team supports the workflows, communications, and day-to-day operations of our growing portfolio of brands including: Optum Perks, Bezzy, Medical News Today, PsychCentral, Greatist, Prevention and more. We provide technical support and project management expertise to +110 editors and serve as the Content Org ambassadors, connecting teams across the business to work as efficiently as possible!

What You’ll Do

• Serve as an expert on end-to-end operations and workflows across the org
• Locate production inefficiencies and coordinate solutions
• Organize initiatives to increase staff motivation and engagement
• Identify opportunities to boost editorial productivity
• Monitor adoption of workflows, procedures, and operations,
• Lead cross-team operations consultations and requirement gathering
• Build out cross-team workflows using Google Sheets and other 3rd party solutions
• Serve as a liaison between all editorial departments including engineers, developers, creatives, data scientists, and business leads

What We’re Looking For

• A data-driven operational strategist with a keen knowledge of content production and editorial workflows
• An innovative spreadsheet master who can build and streamline semi-automated workflows in Google Sheets to reduce redundancies and repetitive processes
• An organizational thinker who is able to consolidate and implement priorities across teams to ensure effective execution of business and content initiatives
• A results-driven facilitator who can balance the needs of multiple stakeholders while maintaining momentum on short- and long-term business goals
• A solutions-oriented collaborator who can work efficiently across teams including SEO, Editorial, Business, Data, and Engineering
• A meticulous communicator who keeps multiple teams consistently informed and empowered

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $55,000-$90,000
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are:

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified iniduals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

Gusto is hiring a remote Senior Product Designer, Benefits. This is a full-time position that can be done remotely anywhere in the United States.

Gusto - The all-in-one people platform for payroll, benefits, HR.

GitBook is hiring a remote Product Designer. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

GitBook - Modern documentation and writing tools.

Product Manager, Core Experiences

San Francisco, CA or Remote (U.S.)

Discord is your place to talk. Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to build connections, hang out, and talk.

At the heart of Discord is the magic of hanging with friends. The Core Experiences Team is responsible bringing this magic to new segments outside of desktop gaming, where a large portion of our user base sits today. With this mission comes a broad set of focus areas, everything from building new messaging features to redesigning our mobile app.

We’re looking for a Product Manager to help make this vision a reality. Reporting to the GPM of Core Experiences, you’ll dig deep to understand the problems our users face, and creatively define solutions to their problems.

What you’ll be doing

• Guide the product philosophy, vision, and roadmap for features and tools that allow more users to find the magic of small group hangouts on Discord**.**
• Work with a team of engineers, designers, and data scientists to build delightful outstanding products.
• Work with other Core Experience product managers to ensure we’re building toward a connected vision.
• Partner with other product managers and product teams across Discord, such as Revenue, Communities, and more.
• Empathize with a erse set of users and use-cases – from power users to those who’ve never used the product before.

What you should have

• Experience building products that people love
• Product sense shaped by a deep understanding of your users.
• An excitement for finding solutions to problems, and then executing on them.
• 4+ years of experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines.
• 2+ years of experience focused on consumer product.
• Ability to analyze and synthesize data, including writing SQL.
• Demonstrated technical proficiency and effectiveness working with engineers.

Bonus Points

• Experience building consumer social/communication products, especially as a founder.
• A love for helping and empowering others.
• BA/BS in Computer Science, Engineering, or relevant technical experience.

The US base salary range for this full-time position is $190,000 to $204,000 + equity and benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related experience or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

#LI-Hybrid

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A erse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Title: Ad Operations Specialist

Location: United States

Employment Type: Full Time

Location: Remote

Position Overview

The Arena Group is seeking an Ad Operations Specialist to support the Ad Sales and Yield teams with unique ad partnerships and special monetization projects. This inidual should have a strong grasp of the online advertising space and a desire to work and grow with an ambitious team. Ideal candidates are comfortable questioning the status quo. Ad operations can easily forget to be creative; that is not the case at The Arena Group.

The Arena Group’s expected annualized base salary range for this position is currently $75,000-100,000. Actual salaries will vary based on multiple factors including, but not limited to location, education, experience, and other factors permitted by law. The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees.

Responsibilities

• Oversee paid media objectives and deliverables, post boosting, KPI management, and managing pre-sale requests for campaigns across social media platforms
• Campaign management support across top advertisers with large budgets and complex strategies from launching to optimizations and reallocations
• Collaborate with cross-department channel managers to ensure alignment in overall business strategy and to identify new opportunities for revenue growth
• Work with sales marketing and key stakeholders to package and maintain our social ad product catalog
• Partner with senior management to review and challenge our methodologies balancing efficiency, performance and yield for process improvements and optimizing our workflow implementation
• Own varying ad hoc projects to support the Ad Sales

Qualifications

• Bachelor’s degree from an accredited college
• Advanced knowledge of online advertising processes and terms
• At least 3 years working in ad ops or yield management, with a minimum of 1 year in paid social including Facebook
• Ability to keep organized while multitasking is essential
• Experience handling large budgets, high volume, and complex strategies
• Strong quantitative skills, including analytical abilities and math proficiency
• Must have prior experience working with ad technology (Google AdManager, 3rd party tags, web QA, ad targeting, order management systems, Google Analytics, etc.)
• Proactive, ready-to-learn attitude with a strong interest in digital media and online ad space
• Works well in a fast-paced environment
• Experience working with Excel is a must

Snapshot of Benefits

• Medical, Dental and, Vision Coverage
• Retirement Savings Plan (401K), with company match
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Commuter Benefits
• Reimbursement for business cell phone use per company policy
• Employee Stock Option Plan (Publicly Traded Company – AREN)
• Unlimited Paid Time Off
• Paid Parental Leave
• 12 Paid Holidays

Company Overview

The Arena Group creates dynamic, digital destinations that delight consumers with stories and news about the things they love their favorite sports teams, the inside scoop on personal finance, and the latest on lifestyle essentials. We are building out a robust media ecosystem that brings together consumers, publishers and advertisers with a proven strategy that brings sustainable performance growth in audience, engagement and monetization. We harness the authority of trusted brands and the editorial prowess of our leading writers and editors. Our destinations live on a robust technology platform that helps deliver best in class capabilities in direct sales and programmatic advertising, data, SEO, social, and operations.

The Arena Group is an equal opportunity employer committed to fostering an inclusive environment. We do not discriminate against any employee or applicant for employment on the basis of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, status as a protected veteran, or any other protected status in accordance with applicable law. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Account Executive – Brand and Content

Reporting to the Account Supervisor on the Xfinity Brand, Content and Operations team. The primary responsibility of this position is to support the client’s team responsible for Brand Design – how the brand consistently shows up and how brand design can be pushed in new ways; Content Production – how content can be used to extend the legs of activations, tell customer/employee stories, and deliver impactful ad creative; Amplification – how we can amplify brand campaigns within partnership and media assets to support brand priorities across the year, integrating into key cultural moments. We partner close with the GMR Experience Design and Content Production teams to develop solutions for the Xfinity brand to leverage as they go to market.

You’ll thrive in this position if you take ownership of projects, while often managing multiple at a time. You’ll also pride yourself on your teamwork mentality and effective communication with internal GMR teams and various client stakeholders.

About GMR Marketing

Not Just Experiential. Experience.

Not Just Telling. Making.

Not Just Consumers. Humans.

Required Skills

• Project Management. You have effective time management skills and can manage multiple projects at once in a deadline-driven environment with limited supervision. You thrive on organization, timely follow-up, and attention to detail.
• Cross functional Collaboration. You foster collaboration and partnership with GMR resource teams, clients, and vendors. You feel confident working with these various stakeholders to accomplish common goals and ensure program success while following GMR processes.
• Professional Communication. You have maintained effective relationships with clients and feel comfortable providing them with recommendations and updates. You’ll utilize your strong communication skills to become a trusted partner to our clients, partner agencies and internal teams – this includes leading status calls, sharing updates on budget/timeline, aligning on feedback and next steps, managing the planning and execution process, providing industry/competitive updates and recapping programs.
• Creative Campaign Experience. Previous experience working on above-the-line creative campaigns with content, social media, and talent/influencer deliverables. You have a passion for how brands can create compelling content that drives brand love and engagement. Knowledge of measurement tools and analytics is a plus.
• Detail Oriented. You own tasks such developing internal and external communication materials primarily in PowerPoint presentations and program operations/logistics in Excel trackers. Being detail oriented is critical to ensure that everything is accurate. No matter how well-planned programs are, things can sometimes go differently than expected due to forces out of our control. We need someone with a history of creative thinking and autonomous work that’s comfortable with solving problems and determining action plans immediately and independently.

OUR DEI MANIFESTO

Product Manager, Growth

Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code intelligence platform helps developers and companies with billions of lines of code create the software you use every day. By enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.

It’s an exciting time to join Sourcegraph. Our business is growing rapidly: we’ve experienced exponential growth and our $125M Series D from Andreessen Horowitz and $50M Series C from Sequoia have given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code intelligence yet, but once you’ve used it, you can’t live without it–just like Google). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, your working hours must overlap with Pacific Time for at least 5 hours/week.

Why this job is exciting

As a product-led organization, our Growth team is critical to our continued success by setting the direction and creating the initiatives to help us achieve our engagement and revenue goals. As the Product Manager for the Product Growth team, you have a unique opportunity to have an outsized impact on the business and the product, while collaborating across teams to infuse growth strategies within team product roadmaps that will make our product more sticky and intrinsic to the workflows of developers around the world. You will work closely in collaboration with engineering, product designers, and other cross-functional team members such as Customer Engineering and Sales. You will be the go-to for defining a crucial member of our exceptional high agency all-remote team, and will help us to achieve ambitious objectives to build a code intelligence platform.

Within one month, you will

• You will start building a trusting relationship with your team and peers.
• You will understand the what, why, and how of the projects that your team is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations.
• Be transparent in your internal and external communication. Sourcegraph is open source, so most discussions are public or in channels where you communicate directly with our customers.
• Maintain the roadmap, backlog, and curate and solicit feedback for the product area.

Within three months, you will

• Uphold your side of the PM EM partnership responsibilities.
• Begin to define and track activation metrics
• Analyze our user trial life cycle and onboarding to identify early opportunities to deploy your first experiments to improve target metrics
• Gather customer feedback to validate priorities, improve documentation, and define product requirements.
• Your peers are enthusiastic to work with you because you reliably follow-through with your commitments.
• You will be able to communicate the 1-year vision for your team.

Within six months, you will

• You will have improved planning, communication, and collaboration processes to help the team scale as we grow.
• Add value to the user by surfacing real problems to improve the trial start flow for cloud and self-managed, in-product onboarding and activations, and in-product calls-to-action
• Grow usage and engagement of your ownership area and Sourcegraph as a whole.
• You will celebrate the fact that your team has delivered key results in support of their objectives for the year.

Within one year, you will

• You will collaborate with product and engineering leadership to develop the next set of ambitious goals that your org should work towards.
• Communicate product-led growth ideas clearly by focusing on a specific metrics such as usage data and pipeline
• Have achieved significant impact on Activation and Retention.
• Communicate product ideas clearly by focusing on the problems that are being solved, the outcomes, and how we will measure success.
• Have developed a clear growth and execution strategy to help us achieve the next set of goals

About you

As a Product Manager, you’re the storyteller of the organization, pulling together the story of why, and getting people excited about growth and what your team is doing. You collaborate with all parts of the organization to understand our market, our business model and the problems our customers are trying to solve to articulate a growth strategy. You are organized, results driven and provide clarity across the organization and your team, to help inspire focus and reinforce that they are working on the right things. You are constantly curious – wanting to dig into the data, discover optimization opportunities to get our users to value faster. You can identify root causes of friction and devise experiments to address them. You’re empathetic – you bring the voice of the user into every conversation, and hold empathy and understanding for your teammates to align on an experimentation approach that is right.

Qualifications:

• 5+ years of experience as a Product Manager with a specialization in driving growth strategies
• Experience as a software engineer or other technical background, particularly data-centric
• You have relevant domain knowledge and experience in one or more of the following areas: single-tenant cloud products, B2B, SaaS, developer tools, growth, product analytics, and user research
• Experience working with complex products that require integrations or complex implementations
• Experience driving expansion and growth of users within existing enterprise customers
• Experience with funnel optimization, A/B multivariate testing
• Your working hours overlap with 8am-5pm Pacific Time for at least 5 hours per week so we have time to collaborate synchronously when necessary.

Level

This job is an IC5. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $203,500 USD base

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you Interviewing is a two-way street, after all!

We expect the interview process to take 5.5 hours in total.

Introduction Stage – we have initial conversations to get to know you better

• [30m] Recruiter Screen
• [30m] Hiring Manager Screen

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team

• [1hr] Async – RFC Assignment
• [1hr] Product Interview
• [30m] Engineering Collaboration
• [1hr] Resume Deep Dive

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically

• [30m] Values Interview
• [30m] Leadership Interview with co-founder
• We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Sourcegraph participates in E-Verify for U.S. Employees

Project Coordinator

Location: United States – Remote

About the Role

As a Project Coordinator, you will be working with a team of highly skilled and experienced Compliance managers and consultants. The Project Coordinator will function as the primary resource for completing project tasks, including data entry, relating to projects. The Project Coordinator’s primary focus will be to serve the team by ensuring that projects stay on track. The Project Coordinator will be responsible for helping complete various project tasks in support of the Compliance teams.

Reports to: Project Manager

Pay Classification: Full-Time, Exempt

Responsibilities

• Create new client projects in Salesforce based on engagement letters and project activities
• Schedule resources to client projects based upon directives from Project Managers and Managing Consultants
• Execute schedule changes to client projects including resource and task assignments
• Execute documents that require Executives’ signatures
• Reschedule current clients for subsequent year audits

Minimum Qualifications

EDUCATION

Bachelor’s degree in project management, or a related discipline

EXPERIENCE

• At least 1-2 years of experience in project coordination and/or project management experience
• Thorough understanding of project management and tools available
• Hands-on experience with Salesforce
• Interest in security, compliance and/or audit
• Experience in a startup environment

CERTIFICATIONS

Currently possessing a PMP or another Project Management certification is considered an advantage.

SKILLS

• Strong analytical skills and attention to detail.
• Strong relationship building skills and partnering with others internally and externally
• Strong ability to lead a team/project, plan, prioritize, communicate, and influence others
• Ability to embrace change and work in a fast-paced, iterative environment
• Ability to adopt and evangelize best practices suited to program/project
• Customer driven with ability to work within a team environment
• Strong organization and presentation skills
• Collaborative mindset to establish and maintain a productive working relationship with key stakeholders at all organizational levels

Benefits

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Virtual Employment
• Home Office Reimbursement
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• Flu Shot Reimbursement

About A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit

Project Manager

Job Details

Remote Type

Fully Remote

Description

Project Manager | Full-Time, Remote

About Us!

Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!

OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.

Using the collective insight from nearly 1 million hours of professional intervention, we guide students to three areas of evidenced-based support: self-guided, community/peer interactions, and chat-based counseling provided by licensed Counselors. These areas of assistance are designed to match each inidual student’s current needs, wants and goals as well as identify and refer to a higher level of care when needed.

The Project Manager will be responsible for managing Kooth projects from inception to production to deliver our Product strategy. This role covers all aspects of project management, including (but not limited to) managing stakeholders, executing projects, and ensuring alignment during the entire project lifecycle.

If you are seeking a fun, professional culture, in a fast-growing company, look no further – Apply today!

Primary Job Responsibilities:

Project Delivery & Risk Management:

• Ensure projects are well-defined in terms of scope, goals, and success metrics while managing changes with stakeholders and the project team.
• Assist the Technology Lead with ongoing scope management.
• Work with the project team to identify the critical path and high-level timelines.
• Plan, organize, and direct the completion of specific projects while ensuring the projects are on time, within budget, and within scope.
• Proactively identify and manage issues and risks.
• Keep track of key dates for initiatives while ensuring they are commonly understood.

Stakeholder Management:

• Engage with key stakeholders to determine project objectives, requirements, and success measures.
• Manage expectations and relationships with contributors and stakeholders throughout the span of the project.
• Provide regular status and progress reports to product & technology leadership, project squad, and stakeholders (internal and external).
• Act as the key point of contact for stakeholders for the project.

Project Administration:

• Organize and coordinate project-related meetings (e.g. regular squad meetings, as well as stakeholder checkpoints).
• Ensure all project artefacts and documentation are collected and organized.
• Assemble project delivery plans where relevant and helpful for the purpose of monitoring progress – including artefacts like burn up chart, project plans on Monday.com etc.

Cross-functional Collaboration:

• Coordinate all cross-organization activity for a project and ensure all involved parties remain aligned, kept on task, and informed throughout the project.
• Continually encourage and facilitate collaboration towards the end of removing silos and ensuring information sharing.
• Act as a direct point of contact for project-related queries, and ensure queries for Product Manager, Technology Lead, and UXD are appropriately forwarded.
• Ensure any cross-organization dependencies, impact, and decisions are noted and understood by all involved parties.

Delivery Strategy & Vision:

• Understanding of and interest in various project management and delivery methodologies in order to provide feedback and support the continuous improvement of Kooth.

Qualifications

Education and Requirements:

• Bachelor’s degree preferred.
• Project delivery and risk management experience.
• Prior experience working with cross-functional teams.
• Project management software knowledge.
• Project Management and Project Organization experience.
• Strong reporting skills.
• Excellent critical thinking and relationship management skills.

Here are some of the exciting benefits you will receive as a team member at Kooth:

• Excellent Medical, Dental and Vision Benefits
• Prescription Drug Coverage
• Generous Paid Time Off
• 8 Paid Holidays Plus Two, ½ day Holidays (Christmas Eve and New Year’s Eve)
• 401(K) Retirement Plan

Compensation: $88,000-$108,000 based on experience.

Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Paxos is looking to hire a Product Manager – Tokenization to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Title: Privacy Program Manager

Location: San Francisco or remote

ClassDojo’s goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here and you’ll pioneer the future of education, too.

What you’ll do:

You will own ClassDojo’s privacy program. The scope of this ranges from our data deletion experiences, to retention policies, to how we communicate, to what we do with our customer’s data.

This will involve:

• Creating and conducting scalable privacy assessments
• Partnering with Engineering to release improvements and audit new features
• Enhancing our data retention policies
• Making sure our data usage is compliant with emerging law in each region that we operate in
• Ensuring our different types of users (parent, teacher, school leaders, children) are aware of how ClassDojo protects their data, what data Dojo has, and where they can learn more

You will be a match if:

• You are passionate about data privacy
• You are IAPP Certified
• You have had 3+ years of experience leading, coordinating, and delivering interdisciplinary projects especially in partnership with legal counsel.
• You have implemented OneTrust and other automated privacy practices before, in partnership with counsel and engineering
• You are technical enough to write SQL queries and audit data stores

You might be a good fit if:

• You have management experience
• You have had experience responding to a regulatory inquiry
• You have managed the relationship with certifying bodies
• You have managed the privacy evaluation process of new vendors

[1] Some more context:

• ClassDojo’s $125m Series D (Forbes) and Sam’s note about it.
• ClassDojo is one of Y Combinator’s Top 100 companies
• ClassDojo’s Second Act Comes with First Profits (TechCrunch) and Sam’s note about it.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.

Principal Product Manager – Enterprise Solutions

• Location: Open to Global Talent
• Full-time
• Allows Remote

At Tempo Group, we continue to enhance and expand our Portfolio, Program, and Product solutions suite by developing differentiated features and new product offerings. We are searching for a passionate Principal Product Manager to join our team and lead the development and launch of innovative and successful products and enhancements.

In this role, you will be collaborating with your Engineering and Design triad and work closely with cross-functional marketing, sales, and success teams. You will be responsible for developing and communicating the product strategy, aligning with stakeholders, representing the voice of customers, extracting insights from performance data, and leading internal discussions.

We seek a self-motivated and results-driven Principal Product Manager with a passion for innovation and a strong customer focus. We’d love to hear from you if you have a proven track record of delivering successful products, a fiend for the craft of product, and are excited about working in an evolving product portfolio with tremendous opportunities for growth.

How you’ll impact Tempo:

• Devise, implement and oversee the product strategy by setting goals, product vision, and internal efforts through a detailed high-level roadmap for aligned products
• Conduct market research and customer interviews to gather insights and identify opportunities for product improvements, new product development, and potential acquisitions
• Analyze product performance metrics and customer feedback to drive continuous improvement and optimization of products
• Manage product budgets and revenue forecasts and regularly report on product performance to the Product Development Leadership team
• Develop and execute go-to-market strategies for product launches, including product positioning, messaging, pricing, and distribution
• Provide regular updates to customers via webinars, blog posts, and field events
• Mentor and coach junior product team members and facilitate knowledge sharing and best practices across the organization

Is this you?

• Strong business acumen and strategic thinking skills, with the ability to create product plans to achieve business objectives
• Possess a deep understanding of one or all of our core categories: 1) Portfolio and Program Management 2) Product Management and Feedback/Idea Management 3) Governance, Compliance, and Cost Management
• Experience working in a high-performing B2B SaaS company/Enterprise Solutions
• 7+ years of product management experience, with a proven track record of launching successful products
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels of the organization
• Demonstrated experience in market research, customer insights, and competitive analysis
• Ability to analyze and interpret data to make informed decisions and prioritize initiatives
• Knowledge of agile methodologies, agile-at-scale frameworks, and tools (e.g., JIRA, Roadmunk, Amplitude).
• Bachelor’s or Master’s degree in business, engineering, or a related field or commensurate portfolio of experience

What’s In It For You (Org-wide)

• Hybrid or Remote work!
  • If you’re close to one of our 4 Hubs: Boston, Montreal, Reykjavik or Toronto; feel free to use the space and catch up with the local team(s)
• Unlimited vacation in most of our locations!!
• Great benefits including health, dental, vision and savings plan.
• Perks such as training reimbursement, WFH reimbursement, and more.
• Diverse and dynamic teams with challenging and exciting work.
• An opportunity to have a real impact on our business.
• A great range of social activities (both in person and virtual).
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program
• And so much more!!

Note: As our hiring teams are global, please submit your resume in English only.

Org-wide Summary

At Tempo we’re on a mission to help teams build better, together. We are creators of top-selling Atlassian Marketplace apps, supporting more than 29,000 customers, including a third of the Fortune 500 companies, and working with hundreds of Solutions Partners globally. Our solutions help customers orchestrate creation and delivery, so their teams can focus and optimize around their highest priorities. In 2020 and in 2021 we were named Top Atlassian Vendor and we continue to be one of the highest ranked and most heavily used solutions out there.

Our product suite has grown from our popular time-tracking solution, which launched in Iceland in 2009, to resource & capacity planning, project cost tracking, project & program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution popular with product management teams, and ALM Works, creators of the Structure for Jira suite that delights project and program managers around the world. At the beginning of 2023 Tempo expanded its SPM suite to include LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).

We envision a world where everyone inside an organization works in harmony on the most impactful opportunities aligned with their mission. Come join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us?

Title: Product Manager, Benefits

Location: Remote- Eastern Europe

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as our Product Manager for Benefits. You’ll have a massive impact on our organization, and will help create opportunities for millions of people around the world.

As a Product Manager at Remote, you’ll be working in a key area for Remote with mentorship from other senior product leaders. You’ll advance our pricing strategy by working closely with engineering, design and cross functional teams (eg. sales, marketing, finance, billing, payroll) to implement, manage and measure pricing systems and practices for customers and internal users.

What this job can offer you

• Opportunity to build solutions together with senior product and business leaders at Remote that deliver on the end-to-end capabilities that support our Benefits products
  • Own not just software implementation, but the end-to-end experience: Remote delivers value powered by both humans and software
  • Lead on complex solutions across engineering, design, finance and go-to-market teams to launch high-impact initiatives that include complex 3rd party system integrations
  • Effectively manage internal expectations for complex projects, products, and features while navigating challenging prioritization decisions
• Drive Remote in the right direction by building an effective roadmap for Benefits product at Remote. You would break down strategic plans into near and mid-term goals that’s easy for others to understand. You’d align your product roadmap with company problems we’re working to solve
• Ability to ship improvements quickly and iteratively, challenging yourself and counterparts to find minimal solutions to problems, while considering long-term goals. You would work together with engineer, designers and operations as well as 3rd party partners to build intricate solutions to complex problems
• Communicate and collaborate internally and externally, evangelizing the product, roadmap, and process changes inside and outside of Remote. You would be collaborating with partner teams (e.g. operations, strategy, sales, finance, billing) to prioritize and connect your team’s roadmap to stakeholder, customer and company needs
• A lot of freedom to organize your work and life you are not bound to daily standups or other ceremonies
• A supportive and kind work environment where you can grow and challenge yourself to do your best work.

What you bring

• Solid experience as a product manager working on systems and services in a multi-product, high-growth startup/scale-up company. Ideally experience working in Benefits in a B2B SaaS sector
• Technical knowledge with complex 3rd party system integrations e.g. BSwift, Ease, Benefitfocus
• Strong commercial awareness with demonstrable, self-driven results that have moved pricing strategy in the right direction
• Data-driven product management, with experience setting and tracking goals to achieve results. High proficiency in data manipulation (eg sql, excel, sheets)
• Great judgment making strategic (what to prioritize) and tactical (feature scope) decisions
• A strong sense of design and UX with a passion for well-designed products that just work
• Outstanding communication and collaboration skills, including across different departments to ensure that we are satisfying critical customer, business and operational requirements
• Business-level proficiency writing and speaking English.

Practicals

• You’ll report to: Group PM
• Team: Product Team
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to ersify: EMEA & LATAM
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Async exercise (Product Deep Dive) and exercise review with a peer(s)
4. Interview with Team member(s)
5. Interview with Director of Product
6. Prior employment verification check (Read more at remote.com/employment-checks)

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits are for all Remoters:

• unlimited personal time off (minimum 4 weeks)
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.

We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

See how to convert your CV to PDF here.

If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Need help? Email [email protected]

Client Success Manager (Project Management)

REMOTE

Tampa, Florida, United States

Implementation

Full time

Description

This job is for someone who loves Hubspot. The role of a Client Success Manager (CSM) is to ensure the overall project success from start to finish, with projects ranging from website creation/development in HubSpot to full HubSpot platform implementations. A CSM is expected to work alongside clients to guide them through best practices and help them achieve their business goals, while functioning as a liaison between client and other implementation team members. The CSM is also responsible for communicating client comments, questions, and wishes to the appropriate people, analyzing clients’ results and communicating results in recurring progress meetings, and execution of own client-related tasks. This position is expected to uphold the mission and core values established by the organization.

Responsibilities

• Support the creation and implementation of client strategies in HubSpot
• Meet with clients, as-needed, to answer questions, talk through initiatives, give directions, etc.
• Ensure client projects are completed within budget, deliverables are of the highest quality, and that all deadlines are met
• Participate in weekly team meetings to help guide projects along successfully, and coach clients through their project’s process
• Ensure all necessary tasks are posted in Teamwork, our project management system, and assigned to the appropriate parties
• Assist with the creation of status reports for ALL company clients
• Ensure open lines of communication and organization amongst all messaging, documents, processes, status, etc
• Continued analysis of project progress and outcomes to ensure the overall goals are met

Requirements

• Strong understanding of and experience with HubSpot
• Implementation and onboarding skills
• Understand buyer personas, buyer’s journey, keywords, and SEO
• Strong strategic thinker and problem solver
• Professionalism in dealing with clients
• Ability to articulate clearly the thoughts and process behind content, direction, and strategy
• Excellent written and verbal communication skills
• Demonstrate clear understanding of ManoByte’s services and processes
• Excellent interpersonal skills
• Open minded and demonstrate a willingness to learn
• Ability to multitask and track all hours spent on projects
• Maintain HubSpot certifications, along with obtaining additional certifications

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources

Title: Community Events Coordinator

Location: US National

Remote

Full Time

The mission of the Python Software Foundation is to promote, protect, and advance the Python programming language, and to support and facilitate the growth of a erse and international community of Python programmers. We also run the PyCon US conference annually, support other Python conferences/workshops around the world, and fund Python related development with our grants program.

We are currently a small organization and we are looking for great employees who can become an integral part of our team. While the PSF has busy parts of the year, we offer PTO, summer half-day Fridays, and holidays. Rest and renewal makes us all our best selves both at home and at work.

The PSF seeks a full-time employee to work on PyCon US, the largest annual gathering of the Python community. PyCon US is a vibrant, community-focused and -driven event that brings together a global group of Python enthusiasts in a warm, welcoming environment to learn, network, and connect. We’re looking for someone to join us to keep the gears running smoothly on this beloved annual undertaking. The Community Events Coordinator will work with the Program Director to organize PyCon US with the support of other PSF staff and a dedicated network of volunteers. This position will also support smaller community events and meetings throughout the year.

This is a great opportunity for someone detail-oriented who loves organizing events to support strong communities and working hands-on with a wide range of responsibilities.

Responsibilities

• Work closely with the Program Director to assist in planning and support for our annual flagship professional event, PyCon US
• Manage onsite logistics, including communication with onsite vendors and expo floor design and managing signage
• Assist in vendor relationship management, including soliciting quotes, negotiating prices and services and communicating about ongoing needs
• Work with AV team, food and beverage staff, and hotel contacts to ensure a great conference experience
• Assist with communications such as social media by scheduling via Sprout Social, helping monitor Twitter accounts, and keeping the PyCon US website up to date, drafting blog posts and Newsletters via Blogger and Mailchimp
• Support attendee-facing digital & onsite systems including registration, website, event app, etc.
• Support an excellent and friendly experience for attendees, speakers and volunteersanswering questions, logistical support, code of conduct administration, etc.
• Support sponsor needs and benefit fulfillment both onsite and in advance, including correspondence, benefit tracking/management, and social media, and work closely with the Director of Resource Development
• Year-round administrative support for smaller internal meetings and developer sprints plus managing our sponsorship of other community events, and other support (scheduling/data entry/procurement/other administrative tasks), as needed for a small organization
• Work onsite once a year ~2 weeks on location plus possible location scouting or vendor visits 4-6 times per year

Requirements

• Strong project management ability
• Excellent written and verbal communications skills
• Excellent organizational skills
• Excellent customer service skills
• Attention to detail is a must
• Strong computer proficiency skills and ability to learn new programs
• Comfortable collaborating as part of a remote team (Slack, Google docs/sheets)
• Ability to work independently and prioritize responsibilities
• Willing to jump in to help team members when needed and ask for help when you need it
• Comfortable working on an event-planning deadline and ability to maintain a professional manner under pressure
• Comfortable interacting with erse contributors in many different countries, with widely varying backgrounds

Preferred experience:

• 2 to 4 years of experience with managing community events of comparable scale/structure
• Experience with vendor management and conference organizing strongly preferred
• Experience working with volunteers at a mission-driven organization
• Experience with project management tools, like Asana and Trello
• Familiarity with the global open source community

Details

We are seeking a full-time employee who will focus on supporting our annual flagship event and the year-round community of volunteers, vendors, and other stakeholders that make up the Python community. The ability and willingness to travel annually to PyCon US is required for this position (the upcoming PyCon US 2024 will take place May 15-23 2024 in Pittsburgh, PA). The PSF is a fully remote and distributed team and welcomes applications from any location in the US (we cannot sponsor visas or accept applications from outside the US for this role). This position will report to the Program Director.

Salary range: $65,000-80,000K (depending on experience). Benefits package includes potential annual bonus, retirement plan including employer 401K contributions, health insurance/ dental/vision insurance (premiums largely subsidized by the PSF), FSA, and generous holiday/PTO plan including summer Fridays.

Outreach Operations Manager

Remote

Full Time

Experienced

As the Outreach Operations Manager, you will partner with the Head of Outreach to define the strategic priorities for the Outreach Campaign (OC) business. You will help drive those initiatives forward, acting as a jack of all trades to get key revenue generation projects across the finish line. You will bring to the team a deep understanding of growth and profitability levers, the ability to build strong cross functional relationships, superior competitor and data analytical skills, and the capacity to articulate this all into a compelling story.

This role requires a leader who can complement their macro business intuition, with a strong degree of micro-in-the-weeds organization, drive, and accountability.

What You’ll Do

• Influence strategy: Work with the Head of Outreach to set the vision, strategy, and goals for the Outreach Campaigns business. You will work closely with and advise business leaders across the organization on topics ranging from specific analyses to annual strategic planning to multi-quarter visions.
• Champion OC data: Own and maintain metrics dashboards and reporting cadences, ensuring key leaders always have the right information in front of them to champion data-driven decisions;
• Surface market opportunities: Proactively identify insights to help Smith.ai better understand the market opportunities for Outreach Campaigns.
• Build scale into the client lifecycle: Build processes that strengthen the client lifecycle, from onboarding to upsell. Partner with the client support organization to instill structure and organization so that the client has a 5 star experience. Prepare OC content for regular business reviews.
• Lead projects: Serve as the glue that brings teams together to ensure critical initiatives reach our customers and internal stakeholders. Act as a hustling multi-tasker, driving cross-functional groups to decisions on strategically significant questions.

Basic Qualifications

• 4+ years of experience ideally in strategy, management consulting, strategic operations, or confirmed experience in tech/startup or entrepreneurship

Preferred Qualifications

• Experience with manipulation of large data sets, with strong quantitative skills using Excel/Google Sheets
• Experience with identifying, building, and improving operational processes
• Data-driven problem solving abilities, with sound business judgment and a curiosity about turning data into useful insights that inform decisions
• Strong stakeholder management skills, with experience working with cross-functional global teams.
• Track record of driving strategic insights and tying strategy work to specific business goals; experience with competitive strategy a plus
• Self-starter demeanor with project management skills – Able to self-serve, investigate, get the data required and convert it into meaningful insights and recommendations
• Skilled communication and comfort sharing information formally or informally with senior audiences

Life at Smith.ai

Here at Smith.ai, we’re laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We’re a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.

We are an equal opportunity employer and believe ersity makes teams better and that discrimination based on race, gender, or anything else is self-defeating.

This is a full-time position with a base salary that ranges between $115,000 – $130,000 per year. In addition to salary, you are eligible for equity and a competitive benefits package that includes medical, dental, vision, life insurance, 401k, and PTO.

Title: Marketing Operations Manager

Location: Remote US

About Aspire

Aspire is a leading provider of influencer marketing software and services for social commerce at scale. Since 2014, Aspire has helped brands build and manage relationships with millions of influencers, inspiring marketers to think bigger, plan smarter, and deliver outsized value. Brands and creators use Aspire to find and vet each other, activate influencer marketing campaigns of any size, and put the magic of branded content to work at scale.

As a recognized leader by Forrester Research, Aspire has paid out over $100M to creators and is trusted by over 800 top brands from fashion to fitness and everything in between.

The Role

AspireIQ is looking for a detail-oriented, hands-on Marketing Operations Manager to help us drive explosive growth. You will be responsible for building scalable processes to help us to catapult our company ahead of the competition.

This is a highly collaborative role, partnering with Sales, Sales Development, BizOps and Finance. You will own and optimize our technology stack providing direction and best practices that will scale our GTM strategy as we continue to grow.

This is a great opportunity to join a fast-paced startup and bring exciting new products to market. This role will focus on increasing Marketing’s output and driving revenue growth, while planning and implementing both processes and software to allow for seamless reporting and analytics as we scale.

What You’ll Do

• Leverage our marketing stack to support; detailed channel reporting and the development of updated lifecycle tracking
• Identify efficiencies and manage the marketing technology stack in driving strong opportunities and processes/programs that will drive leads and full funnel user journeys
• Monitor and advise on the marketing technology stack and integrations; lead the implementation of new technologies and systems for marketing
• Coordinate with the Marketing and Sales organizations to ensure data is flowing downstream and upstream at the right time, in the right place, and to the right people
• Manage various inbound and outbound digital marketing campaigns, ensuring messaging is aligned between internal stakeholders and tech stack workflows are activated and working
• Act as marketing automation expert, listening to needs of stakeholders in order to holistically understand end goals and offer smart, trackable solutions
• Support automation of campaigns; buildout appropriate workflows, forms, and other automation, in support of marketing team’s goals and objectives
• Analyze gaps in the business’s data, consumer acquisition strategies, and growth practices
• Develop and manage marketing dashboards and reports to track key success metrics and ROI

Who You Are

• Bachelor’s degree in business, marketing, or related field
• 5+ years in a marketing operations/automation role
• Marketo Certified
• Experience owning and implementing enterprise-level marketing technology
• Deep experience with Marketo, Salesforce, Bizible and Google Analytics/Data Studio
• Familiarity with marketing automation, inbound marketing, paid media, conversion rate optimization (CRO), landing page optimization, search engine optimization (SEO), and Account Based Marketing (ABM) concepts
• Tactical, hands-on experience with reporting, and dashboard building
• Passionate about all things technology, up to date on the latest trends to keep other team members informed
• Strong ability to direct and handle multiple, simultaneous workstreams under deadline pressure
• Must be a self-starter who excels at multitasking and thrives in a fast-paced environment

Benefits & perks

• • Health, Dental & Vision – Put your health first with 90% covered health insurance. (U.S Only)
  • 4 months of Paid Parental Leave – Aspire has an industry-leading parental leave policy for both mothers and fathers.
  • Unlimited PTO – Refuel and rest with our unlimited paid time-off policy.
  • Flexible Schedules – Set your hours by your calendar, not the clock.
  • Work From Home Stipend – $400 to cover your remote work setup.
  • Annual Education Credit – $2,500 yearly education credit because learning should be lifelong.
  • Monthly Wellness Credit – $50 monthly wellness credit; get paid to stay active, even if your desk is your couch.
  • Monthly Internet Stipend – $50 monthly internet stipend; we help pay your monthly internet bill.
  • Unlimited Book Reimbursement Perk – Love reading? Let us foot the bill for work-related books.

  Our compensation philosophy: we use a market-based approach to compensation. This means we use a series of compensation tools to help us understand how companies value this role in the U.S. market based on function, level, geographic location, and positions benchmarked against similar-stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Multiple factors, including geographic location, candidate experience, and expertise, determine final offer amounts and may vary from the amounts listed above. We have competitive pay bands for all other countries based on market standards.

  The base salary for this role is between USD $90,000 – $110,000 annually.

Operations Analyst

Location United States, Remote

Type Full time

Department Operations

Compensation $70K – $90K • Offers Equity

OverviewApplication

Tremendous is the simplest way for businesses to send people money. It’s fast, free, and global.

We have just one product, yet we work with a wide variety of industries. Some use cases include research incentives, employee recognition, purchase rebates, and non-profit cash grants.

The dashboard makes it as easy as sending an email; the API and integrations make it truly hands-free. 6500+ organizations, from mom-and-pops to Google, Harvard, Visa, and the United Way, have sent more than 10 million payments to over 220 countries and territories.

Our customers rave about how quick and easy it is to use — check the ratings on G2. Yet there’s a lot of complexity under the hood, including hundreds of redemption options and plenty of banking infrastructure. This duality makes working on Tremendous a fun challenge.

We’re 75 people, highly profitable without any investors, and have been doubling our revenue and headcount for a few years and counting.

Overview:

Tremendous is looking for an enthusiastic Operations Analyst to support our operations team. You should be excited to help shape our day-to-day compliance operations — as the third person on the team, you’ll have the opportunity to make a big impact.

Our team is committed to making payments safe around the world. We’re seeking an inidual with a passion for problem-solving against an ever-evolving set of challenges. The right person for this role won’t simply follow a set of rules but will balance our commitment to compliance with the user experience. Empathy, attention to detail, and an ownership mentality are critical to your success at Tremendous.

You will:

• Conduct detailed account investigations and make account-level judgments
• Identify and handle risky behavior, e.g. fraudulent activity
• Collaborate with other internal teams as a representative of risk mitigation
• Communicate with users about their account as it relates to compliance
• Use data to identify any pain points and trends in our operational processes
• Develop, document, and share best practices with the wider team

You have:

• A bachelor’s degree
• 2 years of experience in an operational role
• 0–2 years of experience at a startup
• Attention to detail
• Pattern-matching skills
• The ability to multitask, prioritize responsibilities, and stay organized
• Excellent written and verbal communication
• The ability to excel under ambiguity; you are comfortable with collecting information to make educated decisions on your own
• A genuine curiosity about our product

About the role:

• Remote position
• Competitive pay and benefits
• Home office stipend
• Minimal meeting culture