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Title: Billing Manager (Remote, US)

Location: Remote – United States

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

With rapid growth comes an influx of revenue! Openly is seeking an experienced, person-centered and culture-driven Billing Manager to join our operations team. The ideal candidate is highly skilled in managing a team responsible for financial and premium billing and demonstrates a strategic vision. This role requires a process-minded, self-motivated, curious, and high-energy inidual who can efficiently thrive in a fast-paced, performance-driven environment. This role will report to the Senior Director of Shared Services and oversee a small team of billing team members.

Key Responsibilities

• Effectively supervises team members to achieve timely, accurate, and quality outcomes of multiple billing and collection activities
• Coordinates daily departmental operations, ensuring organizational quality and compliance standards are met
• Trains and develops team members to ensure expertise and knowledge is well rounded across the team
• Approves write-off requests and premium refunds to our policyholders
• Improve service standards and recommend improvements to workflows and billing system enhancements that will forward achievement of department objectives
• Serves as the subject matter expert with the Product Management and Engineering Team to strategically plan billing system features
• Identifies, provides rationale, and benefits of process improvements
• Partners with Manager to review vendor contract terms and aptitude for contract renegotiations
• Assists in the monitoring and managing the departmental operating budget
• Serves as liaison to other internal and external departments to ensure efficient operations
• Help support different teams including Agent Experience, Finance, Accounting and Business Development Teams
• Ensure cooperative team environment by:
  • Effectively communicating with team members about department and company initiatives
  • Adjusting procedures as necessary to create process efficiencies
  • Encouraging constructive feedback from staff and between team members

Required Education

• Bachelor’s Degree or equivalent combination of education and work experience

Required Experience

• 3+ years within the P&C insurance industry required
• 3+ years of relevant billing experience
• 2+ years of team management experience
• 2+ years of stakeholder project management experience

Preferred Competencies/Skills

• Proficient in Word, Excel and PowerPoint
• Experience with process improvement design and implementation
• Extreme attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Listens actively
• Drives innovation
• Ability to act with discretion, tact, and professionalism in all situations
• Builds collaborative relationships internally to ensure company and objectives and initiatives are top of mind#LI-H

#LI-CB1

Benefits & Perks

• Competitive salary, corporate bonus program, equity position in a start-up company
• Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
• Company-paid 12 weeks parental leave policy
• The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
• Paid Time Off
• Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified iniduals with known disabilities under applicable law.

Manager, Product Regulatory Forms

(Charlotte, NC (Hybrid) or Remote)

Location: Charlotte, NC, US, 28277

Where you’ll work:

How you’ll contribute:

In this role, you’ll get to:

• Participate in all aspects of life insurance policy form development, spanning from project initiation through product launch.
• Influence project strategy and contribute towards resource planning and project plan development to ensure timely execution of requirements through all phases of projects.
• Draft policy forms and overseeing development form development of others.
• Shape the filing strategy for all life insurance projects.
• Work closely with all partner areas throughout the forms development process to complete all work necessary to file and obtain regulatory approvals of new life products and enhancements.
• Support life insurance product innovation by understanding state regulations, industry policy/filing trends, and regulatory issues impacting our business.
• Assist in reviewing final policy form documents for implementation.
• Develop and update processes associated with forms development and filing.
• Support ad-hoc requests.

We’re looking for people who have:

• 7 + years of policy form drafting and state filing experience preferred.
• Follow-up and adaptable through changing circumstances.
• Project-minded; must possess planning and organizational skills with the ability to communicate complex concepts to erse audiences.
• Effective organizational and time-management skills are essential along with excellent verbal and written communication skills.
• Capable of effectively handling multiple long-term projects and short-term ad hoc tasks simultaneously.
• Team player with ability to develop and sustain effective relationships across the company.

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.

What you’ll receive:

• Compensation – Base salary ranging from $100,000.00 to $125,000.00 plus competitive performance-based incentives determined by company and inidual results.
• Fexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates erse backgrounds and experiences.

We’re proud to be a FORTUNE® 500 company** and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of America’s Most Trustworthy Companies.

Senior Project Manager

Location: Remote (United States)

What You’ll Do

Relocity is seeking a Senior Project Manager who will play a pivotal role in overseeing complex projects, ensuring seamless delivery of our SaaS solutions to our clients, and fostering strong relationships with key stakeholders, both internally and externally.

You will utilize your expertise as a Senior Project Manager with exceptional customer relationship skills, extensive experience working with senior engineering teams, and a strong background interacting with both management and product management within the SaaS (Software-as-a-Service) industry. Prior experience at a Strategic Management Consulting firm is a plus.

This role reports to the Chief Technical Officer.

How You’ll Do It

• Project Leadership: Provide expert project leadership, effectively managing and coordinating multiple projects simultaneously. Drive project execution, ensuring on-time delivery, adherence to quality standards, and successful completion within budgetary constraints.
• Stakeholder Communication: Communicate project updates, milestones, and risks to stakeholders, including executive leadership, engineering teams, and customers. Provide regular status reports, conduct effective meetings, and foster transparency to ensure alignment and manage expectations.
• Customer Relationship Management: Act as the primary point of contact for key customers, cultivating and maintaining strong relationships to understand their requirements, address concerns, and ensure overall customer satisfaction. Develop a deep understanding of customer needs and act as a trusted advisor, leveraging your expertise to offer strategic guidance and solutions.
• Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Monitor project progress, proactively identify and mitigate risks, and adapt plans as needed to ensure successful project execution.
• Product Management Alignment: Work closely with product management teams to align project objectives with the overall product roadmap and strategy. Provide input on product requirements, feasibility, and prioritization, leveraging your expertise to contribute to product enhancements and customer-focused solutions.
• Senior Engineering Team Collaboration: Collaborate closely with senior engineering teams, understanding technical requirements, and providing guidance and support throughout the development lifecycle. Foster a collaborative environment, ensuring effective communication, and driving cross-functional alignment to achieve project goals.
• Process Improvement: Continuously evaluate project management processes, tools, and methodologies, identifying areas for improvement and implementing best practices to enhance efficiency, scalability, and quality of project delivery.

What Past Experience and Current Skills Will Enable Your Success In This Role?

• Minimum of 8 years of experience as a Project Manager, with a focus on delivering SaaS solutions.
• Strong customer relationship management skills, with experience interacting directly with clients and managing customer expectations.
• Proven track record of successfully managing complex projects, from initiation to completion, within a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with senior engineering teams and stakeholders at all levels.
• Solid understanding of software development methodologies, with previous experience working closely with engineering teams.
• Strong experience collaborating with product management, including product requirements gathering, prioritization, and roadmap alignment.
• Demonstrated leadership skills, with the ability to lead and motivate cross-functional teams.
• Strong analytical and problem-solving abilities, with a focus on driving results and overcoming obstacles.
• Prior experience at a strategic management consulting firm is a plus.
• Bachelor’s degree in a relevant field such as computer science, engineering, or business administration is preferred.

How We Support You and Work Life Balance

• Competitive Compensation
• Paid Time Off
• Paid Parental Leave
• Remote Workplace
• Flexible Work Schedules
• Professional Development Opportunities

Ecosystem Engagement Program Manager

CANADA – Remote, EMEA – Remote, LATAM – Remote, UNITED STATES – Remote

Full-time

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About the Customer Success Team

What you’ll do

You will be responsible for:

• Designing the overall scope and structure of your program, driving success by engaging relevant stakeholders from different teams within ConsenSys
• Owning the overall relationship, acting as a virtual ambassador’ between the groups to ensure alignment at both the tactical and strategic levels
• Align and harmonize OKRs and KPIs between the product teams and the customer success organization to drive successful collaboration
• Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently
• Ensure program documents are complete, current, and available
• Be proactive to ensure communication, awareness and visibility to all relevant stakeholders
• Identify people and resources needed and work closely with team leads in order to maintain visibility of multiple projects
• Reflect relevant status to leads as well as all relevant stakeholders

Would be great if you brought this to the role

• Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress
• Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships
• Your polished organizational skills, to manage multiple projects in parallel and keep track of
• Your background working with various agile methodologies and project management tools, implementing scrum and kan-ban boards on Jira, Confluence etc.
• Your experience leading programs or projects within software companies: this will be crucial to allow you to work independently and make a difference
• Your strong analytical skills, to plan and measure the success of your projects

Bonus if you have:

• Background in software-related customer-front professions such as CSM, customer support etc.

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environmentapply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$92,000$186,000 USD

Benefits

Competitive benefits

We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.

Equity

We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.

Recognized in the blockchain and Web3 ecosystem

Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.

Continuous learning & opportunities

We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and ConsenSys Academy our world-class blockchain and Ethereum program.

Unlimited vacation/holidays

We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in zero productivity days to take a break from work, shut down, and sit back and relax.

Flexible working arrangements

With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.

Remote first

You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.

Head of Operations

Finance & Operations Remote

• Location Remote
• Department Finance & Operations
• Employment Type Full-Time
• Minimum Experience Senior Manager/Supervisor

Head of Operations

Karam Foundation seeks a mission-focused, experienced, strategic, and process-minded inidual to join its senior management team. This person must be both a leader and a collaborator, creative and a solution and detail-focused implementor. Along with a focus on anticipating and planning, the ideal candidate will bring about cost-effective and measurable solutions to Karam’s operations. Karam is seeking to increase scale, efficiency and effectiveness across its finance, human resources, logistics and program departments. Our Head of Operations will lead by example and inspire and support the growth of the organization and the people in it.

Responsibilities:

Reporting to the CEO of Karam Foundation, the Head of Operations will lead operations including:

Working in partnership with the CEO and Chief Strategy Officer (CSO), create the strategic plan and implement new processes and approaches to achieve:

• Improved financial budgeting, forecasting, and reporting
• Champion staff recruitment and retention through improved hiring processes, updated HR policies and procedures, tuned benefits, and organizing professional and career development.
• Address transactional efficiency both inter and intra-organizationally
• Anticipate growth and advise on scaling, and consult on organizational improvements
• Identify and give shape to new operational and programmatic partnerships

Lead the Finance and Human Resource Teams:

• Coordinate the annual operations plan and budget
• Co-lead a performance management process that measures and evaluates operational progress
• Provide leadership and oversight for operations staff including those working for implementing partners
• Ensure collaboration, consistency, and supervision for processes across US and international operations

Along with the CEO and CSO, the HOO supports the management and provide leadership for:

• Karam Houses
  • Daily logistics
  • Financial Operations
  • Local staff recruitment and development
• Programs
  • Ensure operational support for program activities
  • Forecast and support growth in existing programs and new and ad-hoc efforts
  • Support the joint assessment of operational and program outcomes
  • Assist in resolving challenges and identifying new opportunities.
• Human Resources, Finance, and Technology
  • Co-Lead the growth of a creative, energetic and ethical work culture across
  • Lead human resources functions including training, development, compensation and benefits, employee relations, performance evaluation and recruiting
  • Develop an accounting system that provides the organization with timely access to accurate financial data and dashboards
  • Analyze the organization’s use of technology across the organization and identify new solutions and, when appropriate, efficiencies and savings
• Fundraising
  • Forecasting and reporting
  • Development and implementation of systems for reporting, measuring and supporting philanthropic operations
  • Administrative support proposal preparation and granting writing

Qualifications: A minimum of 6 years of experience 10 years preferred working in international development. At least 3 years should include operational roles involving multiple sites including start-up locations and complex political, legal, and social contexts. Experience interpreting and working with the requirements of funders and donors. Experience implementing organizational procedures and strategic plans. Strong organization, prioritization, and communication skills. You should be resilient, creative in solving problems, self-motivated and willing to work in a dynamic team environment. Ideally, the inidual is based in the United States and prepared to travel to international Karam locations regularly up to 30% of the time. You should be highly proficient with Google Suite and project and collaboration management tools such as Asana. Previous experience with accounting and HR is preferred. Fluency in English and either Arabic or Turkish is required. Must be eligible to be employed in the United States.

Reports to: CEO

Manages: Director of Finance and Grants Management

Provides Oversight: Human Resources Manager, Karam Evi

Compensation is commensurate with experience and qualifications.

Purchasing Manager

• Remote – US
• Full time
• posted on
• R-18468

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every inidual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

As Purchasing Manager for North America at Varian Medical Systems you will plan and implement activities related to the procurement of materials, parts, components, and equipment. You will also direct the activities of buyers and expediters to accomplish company objectives as well as track and provide feedback to the team on key department KPIs.

What You will do:

• Develop policies and procedures for the operation of procurement activities.
• Monitor the cost, schedule, and performance aspects of material suppliers.
• Coordinate purchasing activities with engineering and manufacturing departments to maintain inventories at planned levels.
• Coordinate purchasing responsibilities and issue mitigation of supplier account payable escalations.
• Take the lead on key supply chain issue escalations.
• May assist with the establishment and maintenance of the production control system.
• Select, develop, and evaluate personnel to ensure the efficient operation of the function.
• Perform all required management responsibilities including but not limited to: implementing the company’s policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varian’s business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization.
• Scope of role may include interaction with other sites and operations.
• Assure purchasing representation on change review board to coordinate subcontracted materials and minimize excess material write-off.
• Some travel domestic/international (25% or less)

What You will have:

• Typical Education and Experience: Bachelors Degree or equivalent 8 years of related experience. Previous managerial or supervisor experience is a plus but not required.
• Ability, competence, and confidence to lead people.
• Effective interpersonal skills.
• Experience with business finance, particularly to supply side economics.
• Knowledge and experience with Supplier contracting and negotiations.
• Knowledge and experience with Lean Manufacturing, DFT, JIT or similar principles.
• Good written communications skills are needed to communicate issues mitigation to key customers and Executive Management.
• Network with other Supply Chain professionals or organizations.
• Familiarity and working abilities with: Project Planning, charting and presentations, financial models.
• Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
• Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Previous SAP MRP experience is a plus.

# LI-Remote

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique inidual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Coordinator, Conference Operations

Remote

Contracted

AfroTech Conference Operations & Logistics

Mid Level

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious iniduals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity is looking for a Coordinator, Conference Operations to assist with project management across AfroTech events portfolio. This position is a W2, contract position which will join the growing Conference Operations team and will support the day-to-day management of AFROTECH conferences deliverables, cross functional meetings, and attendee support. This position is expected to work up to 29 hours per week; hours may be adjusted as needed in the Fall/Winter.

This role will report directly to the AD, Conference Logistics.

Contracted workers will be responsible for providing their own equipment, including but not limited to laptop computers, software, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

• Support operational needs for events and conferences in the AFROTECH portfolio.
• Support attendee customer experience during the planning phase, including managing the team inboxes.
• Support creative project needs for the department with the Creative Team. Manage Conference Ops team Asana tasks and ensure alignment with goals and efficient project tracking.
• Support the implementation of decor partner SOW in conjunction with VP, Creative Strategy, to ensure applications are aligned with creative design goals. Support the implementation of experiential activations and conference branding throughout conference venues.
• Support Blavity freight for AfroTech Conference and events and coordinate details with general service contractors and Blavity stakeholders.
• Support the production of the merch store activation in collaboration with the Creative Team and event designer.
• Support the Director with AP and contract management processes and protocols.
• Support a seamless event experience for all participants, sponsors, vendor partners, and staff.
• Apply standard operating procedures, internal communications and best practices to support effective cross-functional collaboration.

Qualifications:

• Education: BA/BS in Business, Hospitality, Marketing, or related field is preferred.
• Experience: 2+ years experience supporting conferences, special events, or projects with overlapping timelines
• Technologies: Fluent in Microsoft Office, MailChimp, Zoom, Salesforce, Zendesk, Google Suite, Asana, DropBox, Cadmium and/or comparable project management suite
• Additional Qualifications:
  • Superior organizational skills and excellent communication and proof-reading skills
  • Quick learner with a curious mind, the drive to learn whatever skills and software tools needed and a passion for efficiency.
  • High-energy, company-first and positive attitude.
  • Outgoing and sociable personality, an expert at interfacing with partners virtually and in person.
  • A healthy appreciation of GIFS and Black culture.

Details:

• This is a fully remote role, U.S.- based role. Occasional travel may be required.
• Candidates must be authorized to work in the U.S.
• Candidates must be available to work at least 50% in alignment with the Pacific Time Zone.
• The hourly rate for this role is $25 – $30.

To apply, please submit your resume and cover letter online at BlavityInc.com/Careers.

Blavity is committed to creating a erse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills. Blavity is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Project Manager (Ad Operations)

Remote

Full Time

Mid Level

MonetizeMore is seeking a collaborative and proactive Project Manager to join our team. In this role, you will primarily focus on collaborating and planning projects and tasks that need to be completed within the department and across other departments. As a Project Manager, you will be responsible for coordinating resources, managing timelines, and ensuring the successful execution of projects. The ideal candidate has excellent project management skills, thrives in a collaborative environment, and is adept at managing cross-functional teams.

What you’ll do: :

• Project Planning and Coordination: Collaborate with department heads and team members to develop project plans, timelines, and resource allocation.
• Cross-Department Collaboration: Foster effective communication and coordination between departments for successful project execution.
• Resource Management: Allocate and manage resources within and across departments to ensure efficient project execution.
• Timeline and Task Management: Develop project timelines, track progress, assign responsibilities, and monitor task completion.
• Stakeholder Engagement: Communicate project updates and milestones to stakeholders, managing expectations and ensuring satisfaction.
• Risk Assessment and Mitigation: Identify and mitigate potential project risks and address issues as they arise.
• Documentation and Reporting: Maintain accurate project documentation, and provide regular updates and reports to stakeholders.
• Continuous Improvement: Identify process improvement opportunities and implement best practices.
• Team Leadership: Provide guidance, support, and mentorship to project team members.
• Change Management: Assess the impact of changes on projects, develop change management plans, and communicate changes to stakeholders.
• Quality Assurance: Establish and enforce quality standards for project deliverables, ensuring adherence to defined criteria.
• Performance Evaluation: Monitor and evaluate project performance against key metrics, identifying areas for improvement and implementing corrective measures.

Who you are:

• Bachelor’s degree in a relevant field (e.g., business administration, project management) or equivalent practical experience.
• Proven experience as a Project Manager, with a strong track record of successfully managing projects from initiation to completion.
• Excellent project management skills, including planning, organizing, and prioritizing tasks effectively.
• Strong interpersonal and communication skills, with the ability to collaborate with stakeholders at all levels and across departments.
• Ability to lead cross-functional teams and manage resources efficiently.
• The detail-oriented mindset with a focus on quality and timely delivery.
• Proficiency in project management software and tools.
• Familiarity with project management methodologies and best practices.
• Strong problem-solving and decision-making abilities.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Project management certifications (e.g., PMP) are a plus.

What we offer:

• Competitive Salary: Our salary formula adjusts to your cost of living and experience.
• Work remotely: Live and work wherever you like!
• Flexible working hours: You have the autonomy to set your own schedule
• Retreats: We meet in person for company get-togethers.
• Professional Career: Growth, training, and learning opportunities=

Join our team and play a crucial role in driving collaboration, project planning, and successful project execution within and across departments. As a Project Manager, you will contribute to the overall success of MonetizeMore by ensuring effective project management and fostering a collaborative work environment.

Customer Operations Manager (m/f/d)

Remote or Berlin

Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.

As the Customer Operations Manager at Pitch you’ll be part of our Customer Success team and will be responsible for the tools and processes that help us support our customers and grow our revenue. The role will allow you to shape Pitch’s ways of working with customers from the inside out and have a tangible impact on customer experience as well as revenue generation. You’ll take ownership of our complex customer management tooling landscape and make improvements that you identify yourself as well as those required for new initiatives we’re working on as a team. If you’re passionate about building processes and enabling colleagues and customers with the right tools, we’d love to talk to you!

What you’ll do:

• Own the implementation, maintenance, and improvement of tools used by Customer Success and other customer-facing teams (primarily Braze, Hubspot, and Intercom)
• Collaborate with relevant teams to establish, drive, and maintain best practices in processes and customer-facing activities, such as lifecycle and sales pipeline management
• Work directly with our customer success managers to implement lifecycle campaigns delivering the right customer message, at the right time, in ways that help and delight our customers and drive retention and expansion of Pitch’s Pro workspaces
• Identify opportunities for process and workflow improvement by understanding each stakeholder’s workflows, proactively sharing insights, and making suggestions
• Work with our data engineering team to feed information about customers into other relevant tools, using integrations like Segment, Hightouch, or Zapier
• Partner with the analytics team to analyse and interpret revenue-related data to identify trends, patterns, and insights in order to optimize processes and uncover growth opportunities
• Ensure tools used by customer-facing teams are managed in a compliant and secure way to ensure we always put the security of customer data first

Who we are looking for:

• You find joy in understanding and resolving the challenges of customer-facing teams in order to improve the overall customer experience and optimize revenue generation.
• You have at least 3 years of relevant experience in a technical operations role, for example in revenue or sales operations, or customer relationship management (CRM).
• You’ve worked closely with customer success, sales, and/or marketing teams, and have a deep understanding of their processes, business objectives, and typical challenges.
• Ideally, you have knowledge of lead generation, funnel management, sales forecasting, pricing strategies, and marketing automation.
• You’re familiar with CRM tools like Braze, Hubspot, Intercom, or similar. You’ve set these tools up from scratch or are able to deeply understand and improve existing setups. It would be great if you’ve also worked with tools like Segment, Hightouch, or Zapier.
• You have solid experience in writing maintainable and readable SQL, and are proficient in data analysis and interpretation.
• You’re familiar with using APIs, webhooks or other tools to develop modular workflows.
• You’re a self-starter and proactive in your approach to problems. You have a vision for what you want to achieve, work in an organized way, and document what you do.
• You’re a strong communicator and enjoy working cross-functionally with different teams.
• You work independently, and effectively in a remote team (potentially) spread over several timezones. Your main stakeholders are based in Germany, therefore, a significant timezone overlap is required for your working hours.

Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!

Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.

Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!

Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!

Sr. Product Manager: Search/Recs/AI (Remote)

Location: Remote / Home Office, United States of America

Category: Corporate

Job Id: 5672388003

Job Summary:

The Sr. Product Manager Search/Recommendations/AI will drive customer and user experience initiatives for our global Search and Recommendations related pages on all platforms (desktop, Mobile Web and App). This role will be responsible for analyzing data and developing a roadmap to help deliver an optimal localized experience for our global customers. This role requires regular communication with cross functional teams and provides strategies and updates. The Sr. Product Manager is also responsible for the product functionality and usability and to communicate effectively with IT to make sure requirements are met

Job Expectations:

• Drives the Search and Recommendations user experience for desktop, mobile web and app platforms

• Summarize and analyze findings from user research and customer behavior patterns and create actionable plans to optimize experience for our global customers
• Define product roadmap, manage projects/tasks and communicate updates with all relevant stakeholders
• Prioritize and document product requirements, user stories and designs for feature enhancements for existing and new application modules while considering the needs of customers, competitive market offerings and our overall company strategy.
• Collaborate with stakeholders, CX team, designers, and technical teams to understand requirements, define the scope of work and align on vision of the digital experience strategy
• Take an active role in the estimation, sprint planning, daily scrum, and retrospective meetings

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Well versed in e-commerce/web driven companies and understands how to meet customer expectations related to Search, Search Engine Results Pages (SERP), and Product Recommendations for different platforms
• Familiar with Generative AI, large language models, and API integrations
• Strong background in multivariate testing and leveraging data to drive business decisions
• Ability to multitask and thrives in a fast paced environment
• Strong understanding working in Agile (SCRUM/Kanban) environment
• Strong understanding of UX/UI requirements
• Wireframing basic requirements, mock up the general direction
• Excellent written/verbal communication and must work will with others
• Customer first mentality with the knowledge to work with internal groups to make their websites more user friendly

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

• Generally requires five (5) or more years of Product Ownership within an e-commerce or consumer software setting.

Education Requirements:

• Bachelor’s Degree required. A Computer Science degree is highly preferred.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment
• Ability to work extended hours as required

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$176,534$264,801 USD

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party (“Agency”) candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly

iHerb Benefits

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Title: Global Travel Program Manager – Remote

Location: US National

Full-Time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

We are looking for a Global Travel Program Manager reporting into the Global Procurement organization who will direct, operate, and administer the corporate travel program, provide support to business travelers and negotiate with vendors, provide analytics and regular reporting on travel spend.

What You’ll Do:

• Set company global strategy for travel related spend categories: airline, hotels, train and car rental
• Handle and oversee all travel arrangements (air, lodgings etc) and operations
• Establish and maintain strong business relationships with preferred travel and third party meeting management vendors
• Lead business reviews with vendors and partner agencies to drive accountability and improve supplier performance
• Coordinate and provide support globally to business travelers
• Provide VIP support for executive travelers
• Periodically review travel program performance and implement changes to improve and enhance it
• Reduce friction across all stages of the travel cycle
• Negotiate contract rates and oversee corporate travel agreements (air, lodgings etc.)
• Educate and work with travelers on travel policy compliance
• Prepare and deliver periodic reports on travel KPIs and travel spend against budget to support executives and accounting teams in managing travel and expense budgets, partner savings, compliance reporting and contribute to erse supplier reporting
• Support corporate meetings program with travel analysis, recommendations, cost estimates and operational support (bookings, inquiries, RFPs etc)
• Maintain and simplify training and resources related to travel processes.
• Work with Global Mobility team to ensure compliance with company policies

What You’ll Need:

• 5+ years corporate travel program management experience plus 1-3 yrs supervisory experience
• Knowledge of international travel, travel industry players, best business practices
• Knowledge of travel booking tools (Navan, former TripActions, knowledge preferred)
• Excellent communication skills at all levels of the organization, including C-level
• Customer focus, positive (can do) attitude and problem solving skills
• Excellent negotiation skills
• Ability to analyze travel spend to identify trends and make recommendations on travel policies and programs

Bonus Points:

• High-tech, start-up, rapid growth and/or publicly traded company experience
• Ability to work quickly and accurately under pressure and with time constraints
• Proven ability to manage change effectively while being mindful of business processes and systems implications

#LI-Remote

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $90,000 – $150,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Global Commodity Manager

locations

Remote – US

Beijing, China

time type

Full time

job requisition id

R-19620

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every inidual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Job Description:

• Reviews and analyzes purchase requisitions.
• Coordinates purchasing activities with manufacturing, planning and engineering departments to acquire inventory in a cost effective and timely manner.
• Processes purchase requisitions, purchase change orders and requests for quotes to suppliers.
• Oversees procurement business system data input and integrity.
• Participates in maximizing the procurement teams’ changes, part parameters; quote table maintenance, supplier database information, error report analysis, and part number/supplier code information.
• Performs cost analysis and volume planning for major commodities (e.g. materials, components, equipment and services).
• Monitors the cost, schedule and scope of assigned subcontracts to negotiate highest quality at best value.
• Develops new supply sources where vendors and suppliers are no longer competitive.
• May recommend cost saving proposals including make-versus-buy analysis or alternative sourcing.
• Interacts closely with suppliers and QA to resolve quality issues.
• Works with management to address all aspects of commodity management, including procurement support, commodity business plans, market trends assessment, pricing, and product availability.
• Requires domestic or global expertise of assigned commodities.

Minimum Required Skills and Knowledge:

• Read drawings and understand specifications.
• Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
• Experience with HCM (e.g, Workday) or equivalent ERP product and productivity software desired.
• Experience in SAP preferred.

Typical Education and Experience:

• Bachelor’s degree (or equivalent experience) and 8 years of related experience or Master’s degree with 6 years of related experience.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique inidual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Pay Transparency Non-Discrimination Provision

The base pay range for this position is

Min $85,700 – Max $154,200

The pay wage range shown is based on the job posting’s primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

Senior Technical Project Manager

Remote Location, United States

ID: 3000763

Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

JOB SUMMARY/OVERVIEW

The Senior Security Technical Project Manager is responsible for the leading project(s) across one or more departments. The Project Manager will partner and work closely with leaders across the organization to complete projects that support the roadmap and strategic vision. They will be responsible for planning, organizing and ensuring completion of projects on schedule and within budget including the management of issues, risks, and project/program change requests to ensure successful and timely project delivery as well as managing resources, schedules and adherence to SDLC control guidelines as required throughout the project life cycle. They will also contribute to process improvement initiatives as it relates to improving program delivery.

Projects are typically focused on the delivery of a corporate-approved initiative focused on achieving business outcomes through the use of technology. Rather than technical skills, project management skills are essential, but a strong technical background is often required to handle competing interests.

This role will also contribute to program process improvement initiatives. The ideal candidate will thrive in a fast-paced environment where personal responsibility and open, direct, respectful communications are critical.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Partners with key stakeholders to develop and manage project plans that include identifying/documenting project objectives, key milestones, resources requirements and scheduling, performance indicators, and budget considerations
• Procures adequate resources to achieve project objectives in planned timeframes
• Leads the day-to-day project activities and resources and chairs the project management team meetings
• Provides timely status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership
• Understands interdependencies between technology, operations and business needs
• Demonstrates a functional acuity to support how solutions will address client goals while maintaining alignment with industry standards
• Manages project scope and changes
• Delegates tasks and responsibilities to appropriate project resources
• Monitors, tracks, and controls outcomes to resolve issues, conflicts, dependencies, and critical path deliverables
• Develops and delivers progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, CSO, and other key partners
• Resolves the frequency and content of status reports from the project and program team, analyzes results and troubleshoot problem areas
• Defines success criteria and disseminate them to involved parties throughout the project and program life cycle
• Identifies and develops trusted adviser relationships with project and program sponsors and partners
• Other projects and responsibilities may be added at the manager’s discretion

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor’s degree required

Training Requirements (licenses, programs, or certificates):

• PMP certification highly desirable
• Any project management certifications desired but not required

Experience:

• 5+ years of experience coordinating projects
• Previous experience running Security Projects is preferred
• Knowledge of Identity and Access Management, Security Architecture and Operations, and/or Governance, Risk and Compliance is preferred
• Knowledge of working with the ServiceNow platform or portfolio management tools is preferred

Other Knowledge, Skills and Abilities:

• Ability to complete routine work with little supervision and instruction, and general instruction over new projects or assignments.
• Demonstrates ability to work on problems of erse scope where data analysis requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Excellent verbal and written communication, including presentation and facilitation skills. Work typically impacts direct peers, supervisors, and cross-functional partners.
• Excellent attention to detail
• Excellent interpersonal skills
• Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities
• Proficient in Microsoft Office Suite

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)

• Minimal travel required
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

The salary range for this role is $83,000 to $149,400. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

"

Why Vendoo?

We are an inclusive company that gives anyone the opportunity to manage their own business regardless of their race, age, disability, color, or religion. We give an opportunity to everyone who needs a job by becoming a reseller using our application. We fight climate change and reduce clothing waste by promoting reselling and being the #1 tool for resellers. We give hope to people who can't find a have a job to manage their own business with our application.

What do we offer?

💸 Pay in USD through Deel. 🏖 Fully remote, work from anywhere you like. 🌴 Yearly Team retreats. 🛫 30 days PTO per year. 🌎 100% Global Health Insurance coverage and 50% for dependents. 🧠 $500 yearly for educational content. 💻 $500 yearly for home office equipment. 👱🏻‍♀️ 12 weeks paid maternal leave. 🧔🏻‍♂️ 8 weeks paid paternal leave.

About the role

Being a Senior PM at Vendoo means being part of a fast-paced startup that deeply cares about processes and people. We're constantly elevating the standard of quality for our products. You will significantly impact the tools and techniques we use to bring to market software that helps resellers. You’ll serve a vital role here: from managing product processes to running discovery on new products and features or talking to users to ensure the quality of every detail in the product.

Responsibilities

Manage the Product Manager team process.Own product management for our suite of software products.Working through complex and ambiguous resellers needs to clarity and focus.Partner closely with the business, design, and development teams to define effective solutions to problems.Establish and maintain our product roadmap and processesResponsible for communicating that information to the team.Shape our product roadmap from our high-level vision and from a set of OKRs.Define and measure product experiments/success. Data fluency and comfortable working with data.Use your extensive experience to train and mentor other product managers on the team.

Requirements

Previous experience leading a Product Team or 5+ years of experience working as a Product Manager in a fast-paced or startup environment.A strong history of solving a variety of complicated problems.Experience with product development methodologies and best practices.Experience establishing and maintaining product processes.Fluency with metrics and data-driven product decisions.Experience owning the delivery of OKRs outcomes end-to-end.Strong writing, speaking and documentation skills.Experience running user interview processes.Managing internal and external deadlines and expectations.Good knowledge of what a good user experience is.Strong organizational skills and the ability to self-manage work to be done.Flexibility in hours available to work for occasional collaboration with global team members.

Nice to have

Worked in the e-commerce or related reselling industry.Worked at a startup before.Familiarity with software: Jira, Notion, Mixpanel and Figma.

About us

Vendoo is an online cross-posting platform created for resellers. We help them manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.

Our recent milestones include:

Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022- Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. May 2020, Became Profitable. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo to the public and started charging.. Jul 2019, Launched our public beta.

Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.

Learn more about us at:

* https://www.vendoo.co/

",

"

Why Vendoo?

We are an inclusive company that gives anyone the opportunity to manage their own business regardless of their race, age, disability, color, or religion. We give an opportunity to everyone who needs a job by becoming a reseller using our application. We fight climate change and reduce clothing waste by promoting reselling and being the #1 tool for resellers. We give hope to people who can't find a have a job to manage their own business with our application.

What do we offer?

💸 Pay in USD through Deel. 🏖 Fully remote, work from anywhere you like. 🌴 Yearly Team retreats. 🛫 30 days PTO per year. 🌎 100% Global Health Insurance coverage and 50% for dependents. 🧠 $500 yearly for educational content. 💻 $500 yearly for home office equipment. 👱🏻‍♀️ 12 weeks paid maternal leave. 🧔🏻‍♂️ 8 weeks paid paternal leave.

About the role

Being a Senior PM at Vendoo means being part of a fast-paced startup that deeply cares about processes and people. We're constantly elevating the standard of quality for our products. You will significantly impact the tools and techniques we use to bring to market software that helps resellers. You’ll serve a vital role here: from managing product processes to running discovery on new products and features or talking to users to ensure the quality of every detail in the product.

Responsibilities

Manage the Product Manager team process.Own product management for our suite of software products.Working through complex and ambiguous resellers needs to clarity and focus.Partner closely with the business, design, and development teams to define effective solutions to problems.Establish and maintain our product roadmap and processesResponsible for communicating that information to the team.Shape our product roadmap from our high-level vision and from a set of OKRs.Define and measure product experiments/success. Data fluency and comfortable working with data.Use your extensive experience to train and mentor other product managers on the team.

Requirements

Previous experience leading a Product Team or 5+ years of experience working as a Product Manager in a fast-paced or startup environment.A strong history of solving a variety of complicated problems.Experience with product development methodologies and best practices.Experience establishing and maintaining product processes.Fluency with metrics and data-driven product decisions.Experience owning the delivery of OKRs outcomes end-to-end.Strong writing, speaking and documentation skills.Experience running user interview processes.Managing internal and external deadlines and expectations.Good knowledge of what a good user experience is.Strong organizational skills and the ability to self-manage work to be done.Flexibility in hours available to work for occasional collaboration with global team members.

Nice to have

Worked in the e-commerce or related reselling industry.Worked at a startup before.Familiarity with software: Jira, Notion, Mixpanel and Figma.

About us

Vendoo is an online cross-posting platform created for resellers. We help them manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.

Our recent milestones include:

Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022- Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. May 2020, Became Profitable. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo to the public and started charging.. Jul 2019, Launched our public beta.

Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.

Learn more about us at:

* https://www.vendoo.co/

",

Title: Creative Project Coordinator – Remote

Location: United States (CST hours)

Overview

PLACEMENT TYPE:

Temporary

SALARY (USD):

$23-$25/hour

Provide the Brand Creative team with project coordination services that drive, guide and deliver work that aligns with company-identified goals.

Core Responsibilities

Resilient & adaptable: Accepts change, demonstrates an appropriate level of composure and patience under trying circumstances; Occasionally pursues challenging/stretch assignments that build capabilities; Gains trust by being open and flexible.

Demonstrates courage: Offers useful recommendations, raises difficult issues to ensure they are addressed; Ensures that lessons learned are applied to future situations.

Job Responsibilities

QUALIFICATIONS

Title: Product Operations Manager – Remote

Location: United States

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As Product Operations Manager, you aid the construction of a Voice of Customer strategy to facilitate feedback from our Pros. You have excellent communication, building trust with our Pros and Product Managers to ensure our tools are most effective for our customers. You are responsible for promoting next-level alignment and improving our working strategy. You work closely with our Product and Engineering leaders and cross-functional leaders to ensure business alignment.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Build a Voice of Customer strategy that helps facilitate feedback from our Pros and instills trust with Pros and Product Managers
• Synthesize feedback from many sources and utilize data to provide digestible insights to help our Product Managers
• Highlight cross-functional dependencies, create roadmaps, and ensure all of our globally distributed Product teams work cohesively
• Drive cross-functional teams to ensure alignment of strategy execution and lead collaboration with key stakeholders across all functions for efficient product delivery
• Develop key metrics to consistently measure our Product Teams across the organizations
• Partner with Product Managers and Product Directors to enhance the process of building high quality products and features to delight our Pros

Qualifications:

• 3 years experience in product management, strategy consulting, or building Voice of the Customer programs
• Experience in operations and process optimization
• Ability to develop Voice of Customer programs, operationalize Product to customer interviews, and to aggregate requests from our customers and across the business to develop qualitative insights for Product Managers
• What will help you succeed in this role:
  • Strong communication skills and the ability to foster relationships with cross-functional teams
  • Strong affinity for product and operations
  • Invent and build enabling processes, with the persuasion and emotional intelligence to implement across multiple teams
  • Excellent organizational and project management skills
  • Experience in product operations
  • Deep understanding of Product Management
  • Experience in highly metrics-driven product organization
  • Experience in building Voice of Customer programs
  • Strong Customer empathy

#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $94,000-$118,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Business Operations Manager

at Whatnot

Remote – US

Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

The Role

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot’s leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.

This role is a terrific introduction to Whatnot, and allows impactful iniduals to learn about the business while contributing to a variety of high-impact, critical initiatives.

• Lead cross-functional projects to scale functions and capabilities
• Proactively identify inhibitors to growth
• Define and measure critical important metrics
• Drive efficiency and transparency in processes
• Ensure roles and personnel are aligned to objectives

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

• Bachelor’s degree in Business, Economics, or related field
• 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup
• Eager for new opportunities and challenges
• Curious to learn about different parts of the business and how to pull certain levers to grow faster
• Fast-paced, requires little oversight to deliver
• Proven leadership and relationship-building skills
• Demonstrated ability to solve problems using data and process improvement
• Able to move remarkably fast with little structure, guidance

Nice to Have

• Experience working on a marketplace or a two-sided platform.
• Experience or passion for buying and selling in online marketplaces communities
• MBA
• SQL & Dashboard experience

Benefits

• Competitive base salary and stock options
• Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
  • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
  • Dental and Vision sponsored 100% by Whatnot for employees and dependents
• Work From Home Support
  • Laptop provided by Whatnot and home office setup allowance
  • $450 work-from-anywhere quarterly allowance for cell phone and internet
• Care benefits
  • $1,350 quarterly allowance on food
  • $1,500 quarterly allowance for wellness
  • 16 weeks Paid Parental Leave and gradual return to work
  • $5,000 annual allowance towards Childcare
  • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Professional Development
  • $2,000 annual benefit to invest in your professional development
• 401k offering for Traditional and Roth accounts provided by Betterment
  • Employer matching contributions of 100% of up to 4% of contributions on base salary

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value ersity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Manager, Sales Compensation

Location: Remote-Global

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

• Develop and execute the sales compensation strategy, policies, and procedures in alignment with Remote’s growth goals and industry best practices.
• Design and implement a comprehensive sales compensation plan that attracts and retains top sales talent, drives revenue growth, and supports a high-performance sales culture.
• Manage the GTM (Go-to-Market) planning aspects, including quarter-on-quarter transitions, quota planning, and territory management.
• Collaborate with Sales leadership to establish performance metrics, targets, and quotas that align with business objectives and drive desired sales behaviors.

What you bring

• 6+ years of relevant work experience – sales compensation at a high-growth start-up, or public tech company.
• A proven ability to build strong and collaborative working relationships with business partners at all levels of the organization.
• Expert modelling skills (Captivate IQ experience required).

Practicals

• You’ll report to: Director, Field Revenue Operations
• Team: Revenue Operations
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

Roughly 4 hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Interview with team leader
5. Prior employment verification check (Read more at remote.com/employment-checks)

#LI-DNI

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits are for all Remoters:

• unlimited personal time off (minimum 4 weeks)
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Need help? Email [email protected]

"

About Omnistrate

Omnistrate is a dynamic cloud platform that transforms docker images into multi-cloud PaaS/SaaS, streamlining the process of deploying and managing the lifecycle of applications. Backed by Y-Combinator and top VC firms in Silicon Valley, Omnistrate aims to redefine cloud management and usher in a new era of enterprise solutions.

We are looking for the best and brightest to join our mission - to redefine and streamline the process of transforming software into enterprise-grade SaaS solutions. Here, you'll not only be part of an industry-leading team but will also have the opportunity to shape the future of SaaS. Our team is composed of top-notch professionals from industry giants like AWS, Microsoft, Confluent, Walmart, and IBM, bringing decades of experience in this domain.

Qualifications

* 6+ years of product management experience, 3+ years experience with cloud products/services

Responsibilities

* This role will help drive and turn into reality our multi-year strategy, and drive Omnistrate product holistically

",

Title: Product Manager

Location: Remote

As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission – to help people rebuild financial health – and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital C .

And it starts with our team here. We are a team of caring, innovative, and inclusive iniduals who thrive in being immersed in erse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome iniduals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500 , the seventh fastest-growing Chicagoland company by Crain’s Chicago Business, and was named on Built In’s 2022 Best Places to Work in Chicago.

What you get to do:

OppFi is expanding our Product Management team within the Platform Value Unit. OppFi’s Platform Value Unit is an integral component of the company’s goal to improve the platform’s infrastructure and plays a key role in the organization’s data-driven transformation. As a Platform Value Unit Product Manager, you will be an integral part of a team deploying data infrastructure products at scale. You will partner with cross-functional teams including analytics, product, engineering, data governance, marketing, information security, and data operations to deliver high-quality data products that enable data driven decision making at scale. We value teamwork, collaboration, and information sharing as a team and as a company.

Specifically, you will report to the Platform Value Unit Group Product Manager and you will:

• Manage Platform Value Unit roadmap projects, collaborating with the data engineering and InfoSec teams to effectively operationalize and unlock the value of data.
• Collaborate with cross functional teams to identify gaps in user’s data experiences to prioritize and execute on new and ongoing initiatives.
• Identify and develop solutions to make data analytics accessible, simple to use, scalable and operational.
• Continuously identify opportunities for automation, cost savings, self service models where possible.
• Monitor industry trends and technology advancements in data engineering and analytics to inform product roadmap and strategy in the areas of building data products where it makes sense.
• Build strong relationships with internal stakeholders, customers, and partners to ensure successful adoption and satisfaction with our data products
• Drive measurable ROI by defining proper KPIs, stakeholder alignment, technology evaluations etc.
• Drive several aspects of the data platform including reliability, observability, extensibility, usability, security compliance, and release discipline
• Oversee projects end-to-end, including finding the requirements, measuring the root-cause, communicating findings, and implementing solutions.
• Partner and manage the relationship with a part of the business, including ensuring correct requirement gathering, overseeing all the analyses, projects, and output, and ensuring clear expectations in deliverables.

What you will bring to the team:

• 2+ years of experience in product management, B2C analytics and FinTech experience preferred
• 2+ years of experience in data engineering, data analytics, or related fields
• Advanced SQL skills
• Experience translating data analysis into action and explaining those to experts and non-experts.
• Ability to ingest large sets of data to create an analysis output that will help inform strategic tests related to pricing strategy, user experience optimization, or reduce customer churn
• A quantitative degree in a field like Statistics, Economics, Mathematics, or Engineering preferred
• Ability to break large projects into smaller pieces and the ability to convert ideas into testable hypotheses and/or next steps
• AWS Data Analytics experience
• Expertise with multiple platform stacks and tooling (Snowflake, Airflow Orchestration, etc.)
• Experience with cloud computing systems such as Azure, AWS, or Google Cloud Platform
• Experience using Product Analytics tools such as Heap or Fullstory and Data Visualization Tools such as Tableau or Periscope to diagnose web conversion rates and suggest improvements to drive key product metrics
• Demonstrated experience in working with cross functional teams across the company, gathering requirements, prioritizing initiatives, setting data platform KPIs
• Experience driving end to end ETL data pipelines, from ingestion of data to consumption by business intelligence, analytics and other data consumer teams
• Adaptability to a dynamic, fast-moving environment, with a growth mindset and openness to feedback

Reports to: Group Product Manager

Job Level: Lead

The minimum salary for this role is $94,000. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

Total Rewards and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.

EEOC Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified iniduals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected].

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the “OppFi California Employee Privacy Policy”, which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/

Product Manager

Location: Remote, US

The Basics

As a Product Manager at Tanium, you will be responsible for the development and business success of a Tanium product, service, or solution. In this role, you will tightly involved with engineering, product, sales, marketing, and technical account managers to ensure smooth design, development, and maintenance of Tanium’s solution.

What you’ll do

• Collaborate with other Product Managers to define the strategic short- and long-term technical roadmap of products and identify new opportunities.
• Work closely with development, user experience, quality assurance, and technical documentation teams to deliver on agreed-upon roadmap.
• Document technical specifications, use cases, requirements, user interface mockups and business logic.
• Partner with internal teams on development of appropriate materials to ensure successful enablement and training on new features and updates. Work remotely with a globally distributed cross-functional team as part of the agile development process.

We’re looking for someone with

Education

• BA required

Experience

• Minimum 3 years of experience with the full life cycle of product development.
• Technology background, preferably with security, systems management, IT asset or operations management products.
• Understanding of software programming and API usage.

Other

• Align with the Tanium values: we win as a team, we do the right thing, and we are unstoppable.
• Strong organizational, written communication, verbal communication, and presentation skills
• Intuition and empathy for the customer: we solve problems that align with Tanium’s platform and present opportunities for rapid growth.
• Grit; ability to deal with and overcome challenges and ability to deal with ambiguity.
• Do-what-it-takes approach; willingness to get your hands dirty.
• Entrepreneurial spirit who is never satisfied w/ 2nd place.

About Tanium

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and ersity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the ersity of our customers and communities is reflected internally in our team members. We strive to create a erse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get (US Only)

The annual base salary range for this full-time position is $85,000 to $250,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Engineering Manager

Location: Americas Remote

Hi, I’m Kitt, VP of Engineering at Customer.io.

I’m looking for an Engineering Manager to join our Customer.io Data Pipelines (CDP) team. While your influence is important across the entire engineering organization, your most important responsibility will be to lead your software engineering squad through product discovery that helps identify and break our product goals into technical projects. Our ideal candidate will have experience building and leading engineering teams specializing in ensuring the satisfaction and retention of key customers. As an Engineering Manager for Customer.io, you will work with Leadership and your peers to shape the engineering culture and process as Customer.io continues its growth in 2023 and beyond.

Our mission is to provide a best-in-class message management system to help our customers quickly craft meaningful content that reaches their customers. We know that data management can be a headache and have long recommended using a customer data platform as standard practice. For years we’ve also been building customer data platform features, including Reverse ETL, custom objects, and a sync to data warehouses. Now we’re building Customer.io Data Pipelines (CDP). CDP connects our customer’s data to every product in their tech stack.

We are seeking product-minded, empowered iniduals who work collaboratively with their peers on interesting problems, and get those solutions into the hands of customers quickly. We value ersity, attracting the best people in the world to serve as colleagues. Our flexibility and freedom to work from anywhere in the world enables you to craft a work environment in which you can do your best work.

As an Engineering Manager at Customer.io, you will…

• Initiate, influence, and drive technical projects within your squad, ensuring our solutions are scalable, architecturally sound, flexible, and secure, and that technical debt is incurred consciously and repaid in a reasonable time
• Empower the engineers and dev leads in your squad to succeed by identifying how to measure success and mentor them on how to achieve those goals
• Build and maintain a partnership with your Product Management and Design peers
• Champion our culture. We strive to be inclusive, cooperative, and empathetic.
• Recruit and hire new team members, with an emphasis on increasing our ersity.
• Improve our processes, and identify gaps in how we work.
• Work directly within your squad to create accountability for delivery timelines, promote healthy work culture, and ensure quality in new product features.
• Be an advocate for our vision of a great product team: Product Management defines problems and outcomes, while Engineering & Design define the solutions.

We’re looking for someone who is

• An experienced Engineering Manager at an established, high-growth SaaS company
• Demonstrates the ability to understand technical architecture, review design work, and provide feedback to a talented team of engineers
• Has a broad engineering background and deep experience leading full-stack teams
• An experienced leader who makes people and teams around you better through direct yet kind feedback, effective mentorship, and proactive collaboration
• Preferably 7+ years of experience as a Fullstack/Backend Software Engineer
• Preferably 5+ years of experience as an Engineering Manager/Tech Lead

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 5,300 internet businesses use Customer.io to manage, send, and track performance of email, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We offer a starting salary of USD $172,000 – $195,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 16 weeks paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
• Health and wellness allowance – up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – up to $2,000 USD reimbursement per year to use on conferences, books, classes, workshops, and passion projects – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
• Opportunities to meet in-person with your peers throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Rasa is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United Kingdom, Germany or Serbia.

Rasa - Open source conversational AI.

AgencyAnalytics is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in Canada.

AgencyAnalytics - All-in-one client reporting tool built for marketing agencies.

Splice is hiring a remote Product Marketing Manager, Sounds & Surfaces. This is a full-time position that can be done remotely anywhere in the United States.

Splice - Building a creative ecosystem for music producers.

What to expect from the role

Playbook designers are equally excited about solving complex UX problems and delivering well-crafted solutions with visual polish for our users. Designers at Playbook may have different strengths, however they all have a good skill with both visual and interaction design. This allows them to work quickly at different levels of fidelity, depending on the context.

Our designers think about the user’s journey over time as they interact with our product and Playbook as a whole. They design for all the touch points and interactions a user has.

They don’t become too attached to ideas and solutions before they collect data and come in contact with other’s opinions (internal and external).

You’ll validate ideas and concepts quickly and design solutions meticulously—with attention to every detail. You’ll also have a lot of input into what makes UI beautiful, interactions engaging, and what makes an experience lovable.

Who you are

• You produce solutions which are well-reasoned, usable and lovable. They relate clearly to the identified opportunity and the desired outcome of the team.
• You are able to break down complex problems and access potential impact of your solutions.
• You thrive on feedback and share rough ideas often and early. You consider several alternative solutions to the problem.
• You are a team player, you collaborate on a regular basis with PMs and engineers.
• You understand the value of user research and can perform user research activities yourself. Activities as but not limited to user interviews, user testing, field studies, competitor analysis, etc.
• You have a good visual taste and understanding of font, typography, layout, colour, etc.
• You have experience designing mobile first products.

Experience Requirements

• 5+ years of experience designing B2C or B2B2C products with focus on UX.
• Self-motivated, exceptionally detail-oriented, you work collaboratively, you have a “get it done” attitude and a background of delivering superb work again and again.
• Excellent communication and presentation skills.
• Proven track record of shipping and iterating on products.
• Strong experience with current design tools (Figma, Sketch, Adobe Creative Suite, etc.), and eagerness to learn new ones.
• Strong portfolio of work showcasing experience in user-centered design and interaction design.

Benefits

• Fully remote role in a company with a strong international culture with members in the U.S., Poland, Spain, Denmark, Netherlands, and more.
• Competitive salary (including equity and benefits)
• Membership to Playbook — access to 60,000+ premium fitness workouts
• Apple equipment

Omada Health is hiring a remote Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Figma is hiring a remote Director, Product Marketing - FigJam. This is a full-time position that can be done remotely anywhere in the United States.

Figma - A design platform for teams who build products together.

HashiCorp is hiring a remote Sr. Product Designer - Vault Insights. This is a full-time position that can be done remotely anywhere in the United States.

HashiCorp - Cloud infrastructure automation.

Discord is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Discord - The easiest way to talk over voice, video, and text.

Mozilla is hiring a remote Senior Product Designer, Firefox Mobile (6 month contract). This is a contract position that can be done remotely anywhere in Canada or the United States.

Mozilla - Non-profit champions of the Internet.

Cloudflare is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

Fleetio is hiring a remote Senior Product Designer, Growth. This is a full-time position that can be done remotely anywhere in the United States.

Fleetio - Modern fleet management software.

Apollo is hiring a remote Principal Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Apollo - Apollo is the all-in-one sales intelligence platform.

Knack is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in Spain.

Knack - Online database software made easy.

Webflow is hiring a remote Staff Product Designer, Designer Experience. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Hotjar is hiring a remote Director of Product and Customer Marketing. This is a full-time position that can be done remotely anywhere in EMEA.

Hotjar - We help you understand how users behave on your site, what they need, and how they feel..

Shopify is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in Americas.

Shopify - Best eCommerce platform made for you.

Help Scout is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Help Scout - Simple customer service software and education.

Kiva is hiring a remote Principal Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Kiva - Loans that change lives.

Fleetio is hiring a remote Senior Product Designer, Mobile Apps. This is a full-time position that can be done remotely anywhere in the United States.

Fleetio - Modern fleet management software.

Scribd is hiring a remote Product Manager, Technical SEO. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Scribd - Read books, audiobooks, and more.

Apollo is hiring a remote Lead Technical Product Marketing Manager. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Apollo - We help developers build great apps.

WorkOS is hiring a remote Product Marketing Manager. This is a full-time position that can be done remotely anywhere in US Timezones.

WorkOS - Building the next platform for workplace tools.

Junior Events Producer

locations

Remote – USA

time type

Full time

job requisition id

Job_Req_38210

Job Description:

Junior Event Producer

Oversees and manages the critical path for events with a strong emphasis on strategic theme and program development while building strong relationships with key stakeholders, and industry peers and working in direct collaboration with event operations while reporting directly to the Event Production Lead.

Key responsibilities:

• Direct development and implementation of event strategy for events with regard to theme, pricing, budget, program, and event timeline
• Direct collaboration and consistent communication with event operations throughout the entire event timeline to ensure the event stays on time and within budget
• Collaborate with Marketing, Sales, Sponsor Relations, and key stakeholders to elevate the overall level of events and coordinate content strategy and execution
• Develop proforma/budget in collaboration with operations and maintain regular financial reporting along with year-over-year progress of the event
• Develop and maintain event timeline including all deadlines related to program development, pricing deadlines, speaker management etc
• Develop event program with input from key stakeholders while building relationships with important market players
• Create and maintain event agenda on web platforms
• Main point of contact for all speakers; create and deploy speaker communications
• Work directly with marketing on email campaigns and determine relevant topics, speakers, and announcements to be promoted via email campaigns
• Advise/communicate to operations AV/IT requirements needed for speakers; ensure all deliverables are received and provided onsite
• Create and maintain a run of show
• Perform additional duties assigned by Event Production Lead to contribute to the overall success of events
• 25% domestic/international travel required to provide speaker management assistance onsite

Skills and knowledge you should possess:

• 3-5 years of corporate event programming experience (internal or external) for mid-size to large events.
• A good understanding of MS Office, Google applications, WordPress and event management tools and platforms i.e., Cvent Flex, Attendee Hub and On Arrival and Aventri
• Strong project management skills
• Consistent ability to work under pressure and manage multiple projects with an optimistic attitude while keeping priorities in order
• Comfortable dealing with ambiguity, shifting priorities and the occasional abrupt change
• Proven track record collaborating effectively with all levels of stakeholder across a company
• Excellent written and verbal communication skills
• Capacity and willingness to invest longer hours during peak event season

Reasonable accommodation: Dow Jones, Making Careers Newsworthy – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified iniduals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

OPIS

Job Category:

Marketing & Product Management

Union Status:

Non-Union role

Pay Range: $40,000 – $160,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our erse workforce..

Title: Staff Project Manager

Location: Remote United States

Hi there! We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

POSITION DESCRIPTION:

The Staff Project Manager is responsible for leading, overall planning, and directing PAR enterprise restaurant technology deployment projects. They become a leader of both internal and external project teams who specialize in restaurant technology implementations. These projects will include customer specific customized enterprise software and hardware solutions sold and architected by PAR. The Staff Project Manager will provide ongoing project updates to customers and PAR executives, regularly communicate with customers, PAR peers, and 3rd party partners to keep projects on track. This role will be expected to work cross functionally across the PAR organization to achieve strategic goals and business objectives. All management tasks related to the projects are within the scope of this role.

Deployment projects include installation activity that occurs overnight and on weekends where issues and escalations may arise that need to be managed by this role from time to time.

ESSENTIAL JOB RESPONSIBILITIES:

Lead and manage enterprise deployment projects with full accountability

A skilled negotiator who establishes and maintains cross functional project leadership with customers, vendors and third-party consultants in order to complete projects on time and on budget

Identify and manage issues, risks, project dependencies, milestones and critical path in an effort to achieve projected outcomes

Define, verify and control scope and negotiate scope changes with customers and 3rd parties

Mentor, motivate and lead project team members including junior project managers

Manage exceptions and escalation of issues that impact our deployment projects

Attend and host meetings with PAR peers, our customers, 3rd party vendors

Provide real time and scheduled project updates via reporting, meetings and dashboards

Be aware of and prepared to communicate about the status of projects at all times

KNOWLEDGE AND SKILLS:

Expert knowledge of project management methodology and processes

7+ years previous experience in the restaurant management or restaurant technology industry

7+ years directly within the enterprise customer space

4+ years of experience managing people

Excellent knowledge of and aptitude for technology solutions

Natural ability to prioritize and execute tasks in a high-pressure environment

Ability to resolve project resource challenges

Exceptional ability to prioritize based on highest value to our customers and PAR, aligning with business objectives and strategy

Exceptional organizational skills

Excellent presentation skills

The flexibility to adjust to quickly evolving business needs

Excellent communication skills

Experience with Microsoft Office, Smart Sheet’s, Slack and Jira is preferred

COMMUNICATIONS RESPONSIBILITIES/TRAVEL:

Communicates and provides accurate and timely reporting at multiple levels within PAR and customer organizations, including senior executive level

Stays engaged with stakeholders to ensure projects are delivered on time

Must have flexible schedule to accommodate various time zones

Some travel may be required

This is a fully-remote role, based in the U.S.

#LI-Remote

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

decentralized storage. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.

To learn more about ChainSafe, look at our website.

Here’s what you need to know before reading on:

• Our progressive tech stack includes Go, Rust, and TypeScript
• We spearhead ecosystem projects like Gossamer
• We are global, remote-friendly, and open to contractors

At ChainSafe, you’ll be part of a team that believes in the community’s vital importance and contributes to advancing humanity with open-source and decentralized technology.

As a Senior Product Manager at ChainSafe Gaming, you’ll lead blockchain product initiatives to help the nascent Web3 industry realize it’s potential. With your entrepreneurial spirit and pragmatic approach, you’ll drive products from concept to reality. In order to do that you’ll quickly develop a deep understanding of the market landscape, uncover and assess areas of opportunity, and develop a product strategy.

We are looking for a passionate inidual to lead core parts of the ChainSafe Gaming Experience - A suite of products & services empowering game developers and studios to realize the potential of blockchain-enabled games. Please find more information about ChainSafe Gaming on our website.

It is a very exciting time as Web3 and blockchain technology is continuously pushing the boundaries of what is possible and new opportunities arise on a daily basis. It is a great time to join and this position is both fun and rewarding!

Responsibilities

• Establish the vision, value proposition, and strategy for assigned parts of the ChainSafe Gaming experience
• Be a vocal expert on Web3 Game developers and the Web3 Gaming space; understand what drives the market and the technology; monitor blockchain industry trends
• Understand business goals and establish product success criteria with clearly measurable objectives and key results to deliver a great user experience
• Develop the product roadmap, get alignment on prioritization and timelines to meet business goals
• Partner with a world-class team of Engineers, Researchers, Project Managers, & Designers to execute efficiently and deliver impact for our business and users
• Continuously look for ways to improve our products & practices and inspire people toward a unified outcome
• Mentor and coach other product managers and help to shape the ChainSafe product culture
• Communicate effectively within the team and with leadership to influence outcomes
• Define and analyze metrics that inform product success & health

Requirements

• 5 years working on Gaming-related products as a product manager (including 2+ years in web3 Gaming)
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Demonstrated understanding of multiple areas of business – engineering, design, finance, sales, or marketing
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, navigate uncertainties and to lay out your argument in a well-structured, data-informed, written narrative
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship

Bonus points

• Technical understanding/hands-on experience with distributed systems and/or blockchain technology
• Gaming software development experience or education

Hiring Steps

• Selected candidates will be invited to a 30-45 minute screening call with one of our tech recruiters
• Next, candidates will be invited to a 60-minute Technical interview with the one of the team members
• Candidates will be asked to complete a technical task in under 4 hours, but we provide up to 5 business days to complete
• Lastly, candidates will be invited to a 60-minute values interview with members of the team

We strongly encourage you to apply even if you don’t fit all the requirements. You don’t have to match all the listed requirements exactly to be considered for this role.

Why Join Us:

At ChainSafe, we are a compassionate group of builders and makers, working to bring our ideas to life. You’ll be part of a team that believes in the vital importance of community and contributing to advance humanity with open-source and decentralized technology.

We welcome your fresh perspectives and ideas

ChainSafe is a remote-first company with an international team. We offer opportunities for personal and professional learning and growth, value autonomy and responsibility, and have a results-driven environment, flexible work hours and time-off policy, and competitive salary.

How to Apply

Please click Apply Now and and fill out the Greenhouse application form and ensure that you attach your resume and link your LinkedIn.

We care deeply about our values and look for these in every team member: A dedication to self-improvement and professional development, a commitment to community and collaboration, a drive for accountability, diligence, and autonomy, and above all fostering a place of acceptance, friendliness, and compassion.

Manager, Digital Operations and Support – Remote #2341

Atlanta, GA

AREA OF INTEREST

Information Technology

POSITION TYPE

Full-time

ALTERNATE POSTING LOCATIONS

Georgia – Atlanta

Position Description

*This a remote role, candidates from all US geographies will be considered*

In addition to duties and requirements below, we are looking for candidates with demonstrated capabilities to manage:

• Up to, 2000 fundraising websites
• Peer-to-peer fundraising experiences
• Deep non-profit understanding
• Software including BlackBaud, Donor Drive or similar

_________________________________________________________________

JOB SUMMARY

Manage the digital operations & technical support team charged with the implementation, maintenance and tier-3 support for all online fundraising event websites, including sites for Relay for Life, Making Strides Against Breast Cancer, Distinguish Events, Coaches vs. Cancer and other events. This position works directly with our primary platform vendors and internal ACS resources to develop and support digital solutions designed to facilitate peer-to-peer fundraising and digital marketing strategies. Develops and manages the end-to-end integration of online event support processes and departmental service level agreements in partnership with other enterprise support teams.

This role is player & coach role. It is a blend of people management, platform management & project coordination. It includes the roles of platform administrator & subject matter expert, planner, organizer, compliance manager, liaison with tech, design, and marketing, communications, quality assurance & more.

In this role you will manage and support the end-to-end digital product website creation & customization process, including, system configuration & workflows, working across a variety of platforms, as well as stakeholder groups. You will collaborate closely with the Digital Product team & Development strategy leads across Ux, Brand and Marketing, and Customer Support/Experience teams. This role is responsible for administrative platform expertise and support; as well as on-going management and maintenance of all digital platforms, including end user training & on-going support, troubleshooting and issue management. You will work closely with business units to ensure web sites are designed, delivered and supported year-round to support fundraising efforts.

MAJOR RESPONSIBILITIES

• Oversees a combined digital operations and technical support team charged with administering and supporting event fundraising websites to deliver industry leading digital solutions and service results.
• Partner with leadership to develop, execute and drive Digital Product & Platform strategy.
• Act as change catalyst of Digital Solutions culture to more consulting and solutioning while providing excellent customer service.
• Build a culture of collaboration including building and maintaining strong relationships across the organization.
• Develop a succession pipeline and build growth plans for your staff.
• Review and meet SLAs for both technical support needs, as well as end user support needs. This includes, but is not limited to Tickets (ServiceNow), Tasks/User Stories (Azure Dev Ops) Projects to ensure timely delivery, etc.
• Ensure technical documentation (policies, procedures, diagrams, etc) is up-to-date, annual audits are completed & seamless, systems have appropriate monitoring and environments have appropriate disaster recover in place.
• Hires, trains, coaches and evaluates performance of direct reports.
• Provides leadership in motivating Digital Operations & Technical Support team to accomplish the Digital Ops organization goals and objectives.
• Manage Platform & End User Operational support & maintenance, including Service Now, Azure Dev Ops tickets and Salesforce Cases with appropriate resources to ensure that tier-3 and other escalated/elevated issues are resolved in a timely manner and with satisfactory outcomes.
• Manages a erse technical support team who creates, customizes, and operationally supports thousands of websites, microsites, auction and donation form solutions that help raise a large portion of the overall digital revenue for the American Cancer Society.
• Ensures compliance with state and federal fundraising and sales regulations.
• Manages an enterprise suite of applications by developing and holding vendors or other technicians to the agreed upon services delivery plan.
• Delivers operational guidance and offers system solutions that enable the operations of functional areas on a 24x7x365 basis. Provides oversight to operations staff, manages schedules, and ensures production levels and quality are maintained.
• Serve as platform escalation point of contact along with the Digital Solutions problem Resolution team, facilitating timely communication to all internal stakeholders and effective issue resolution.
• Partner with internal/external cross-functional partners to: 1) Deliver key projects, 2) Invest in critical areas such as tools/systems, 3) Continuously improve processes and quality, 4) Define staffing and support requirements, and 5) Monitoring and reporting, to improve ability to scale, and to deliver on strategic plans and objectives. Work closely with other directors and consultants on the planning and implementation of new platform solutions. Coach team and business partners on acceptance of digital transformations.
• Design and monitor data flow processes to ensure data integrity is maintained within the online fundraising platforms and internal ACS data sources and systems.
• Manage the application of all default National content to site blueprints ensuring brand standards and effective messaging.

Position Requirements

FORMAL KNOWLEDGE

• 5+ years of work and management experience applicable to the duties listed in the job description.
• Bachelor’s degree in Information Systems, Computer Science, or Business Administration (related work experience can be substituted for degree)

OTHER SKILLS

• Strong problem solving and communication skills.
• Ability to manage multiple projects and collaborate effectively with other project partners and stakeholders.
• Ability to perform quality work well in a fast-paced, high-pressure environment with minimal supervision, and within defined deadlines.
• Strong time management skills and multi-tasking capabilities.
• Ability to interact professionally with personnel at all levels of the organization.
• Ability to design and document policies, practices, and procedures that have a positive impact on the organization.
• Ability to work with remote staff to identify problems and initiate effective solutions.
• Proven ability to identify areas for improvement, design solutions, effectively deliver recommendations, and implement process improvements.
• Possess strong customer service attitude and skills to meet customer expectations per service level agreements.
• Strong interpersonal skills, with demonstrated verbal and written communications to maintain effective working relationships with all levels of project teams.
• Have an understanding of the nonprofit sector,
• Be relevant on calls and make decisions on calls.
• Delegate as appropriate to team members and empower them to make decisions in your absence.

SPECIALIZED TRAINING OR KNOWLEDGE

• Demonstrated experience managing staff competent in website development and support.
• In depth knowledge of digital platforms and applicable fundraising strategies.
• Proficiency in development platforms (such as Flash, CSS, JavaScript and HTML), and multimedia software packages (such as Microsoft Office, Lotus, Adobe Photoshop, Dreamweaver, and Captivate)

SPECIAL MENTAL OR PHYSICAL DEMANDS

• Some travel may be required.

The expected starting rate is $90,000 -$110,000 annually. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Operations

REMOTE 

OPERATIONS

FULL TIME

/REMOTE

Mindbloom

We guide people through life-changing breakthroughs with the next-generation of science-backed treatments: psychedelic medicines.

Starting with ketamine therapy for anxiety and depression, our product dramatically improves client:

• Access: Costs 70% less and available 100% at-home

• Outcomes: Clinical efficacy 2x greater than antidepressants

• Experience: NPS > Amazon, Netflix, and Apple

Our platform is the largest provider of clinical psychedelic therapy in the world, first mover and leader in consumer psychedelic therapy, and we have aspirations to build a household brand and the largest, most transformational mental healthcare company in the world.

Come craft the future of mental health & wellbeing — trailblazers and pioneers wanted.

Literally Transform Lives

Mental healthcare is a public health crisis that’s getting worse, and legacy treatments aren’t getting the job done.

At Mindbloom, we alchemize medicine, software, and artful content to deliver powerful therapeutic experiences that actually work, at scale.

For our clients, Mindbloom isn’t a vitamin nor a painkiller. It’s a life-saver.

With Mission-Obsessed Teammates ‍‍

It all starts with a team of stunning colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act of creative contribution back to the world. From clinicians to marketers to engineers, everyone at Mindbloom plays a critical role in guiding others through a journey of healing and personal transformation.

Our CEO is a 3x founder building world positive companies (1 exit, 1 category leader with $120M raised), our Medical and Science Directors are pioneers in the fields of ketamine therapy and psychedelic medicine, and we’re extremely well capitalized by top tier tech and healthcare investors.

We believe the team you build is the company you build. At Mindbloom, you will have a massive impact. In Operations, you’ll deliver the world’s best psychedelic therapy experiences and outcomes by building and leading teams of exceptional guides (coaches) and support specialists, ensuring high-quality and efficient operations, and collaborating with Product and Engineering to ideate and operationalize client service and workflow improvements.

Creating a More Conscious Company, Then World

If we succeed at Mindbloom, we will:

1. Move psychedelic therapy from novel to mainstream

2. Make a dent in global human suffering

3. Expand humanity’s collective wisdom, compassion, and consciousness

Elevating worldwide consciousness starts with elevating our own. At Mindbloom, we’re creating a more conscious company culture from first principles. We’re zealous about radical responsibility, candor, wholeness, self-actualization, focus, and freedom (we’ve been remote-first from founding). Above-all, we put clients first.

If you’re extremely passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then let’s transform some lives together.

Role

• Increase both client attendance rates for 1:1 Integration and Wrap-up appointments with guides by 20% by month 6
• Implement technology and process improvements to reduce Guide Cost/Net New Client 15% by month 12
• Improve support team’s “save” process to reduce refunds 25% by month 3
• Increase agent efficiency and reduce contact volume by identifying and solving client pain points to improve Support Cost per Gross Booking 50% from by month 9
• Hire a Support Lead by month 6 and Guide Lead Manager by month 9

Sound Like You?

• Machine Builder: Designs scalable solutions from first principles, transitions ongoing operations (ideally, automated or outsourced), and implements KPI tracking to ensure success
• People Leader: Has led large teams of FTEs or contractors of 20+
• D2C Service Pro: Experience directly supporting high-touch clients and delivering exceptional client experiences
• Mission-Obsessed: You have a deep personal connection to our mission and artistic vision for crafting psychedelic therapy experiences
• Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
• Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
• Makes Exceptional Decisions: You use rigor, data, and speed to make intentional decisions
• Cultivates Wholeness: You bring your authentic self to work and promote the wellbeing of team and peers
• Focus: You practice deep work, say no often, and do less, better

Benefits

• Insurance: Medical, dental, and vision insurance for you and dependents
• Unlimited Vacation: Take the time you need to travel, rest, and reconnect with friends and family
• Wellbeing: Steeply discounted Mindbloom products and services for you and your immediate family
• Culture: Epic annual company retreat and annual department offsite
• Freedom: Design your own workday – we’ve been remote-first, asynchronous from founding
• Responsibility: You get what you need to excel (MacBook, standing desk, co-working space, etc.)
• Retirement: Employer sponsored 401k plan so you can save for your future