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Title: Associate, Operations & Strategy Analytics

Location: Remote

About AbleTo

Join our mission-driven organization, where your work matters and a ersity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects iniduals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

Overview

The Operations Strategy & Analytics Associate joins AbleTo’s growing Ops Management team responsible for overseeing forecasting models and driving operational planning and optimization initiatives. The ideal candidate will be a structured problem solver with strong analytical skills and a knack for driving organizational change through cross-functional collaboration.

What You’ll Do:

• Manage cross-functional operational planning and forecasting processes across Clinical Operations, Finance, Enterprise Growth, Marketing, etc.
• Assist in budget forecasting and submission process
• With support from senior colleagues, apply in-depth understanding of AbleTo’s business and operational levers to craft practical strategies for solving near and mid-term deficits in provider demand and/or capacity
• Spearhead analyses to understand operational drivers and develop KPIs to measure performance and surface opportunities for improvement
• Share findings and data-driven recommendations with peers and executive-level audiences through compelling written and verbal communications

Who You Are:

• Bachelor degree in business operations or quantitative field with 2+ years experience in an applied analytical role such as operations strategy, demand planning, strategic finance, healthcare operations, or management consulting
• Experience with building financial models and unit economics calculations
• Strong Excel skills a must; proficiency with structured programming language (i.e., R, Python, SQL, SAS, etc.) and/or demonstrated ability to manipulate data at scale preferred
• Familiarity with data visualization tools a plus (i.e., Looker, Tableau, Power BI, Alteryx)
• Capable of structuring and executing analysis plans with guidance from senior Ops team members
• Strong interpersonal skills with an ability to work collaboratively, build rapport, and communicate effectively in remote work environment

Why You Should Join Our Team:

We’re proud to be a Great Place to Work-Certified company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.

At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for this role today.

The salary range is $110,250.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, AbleTo offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

Follow AbleTo on LinkedIn, Twitter, and Instagram!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

Title: Senior Project Manager

Location: United States, Remote

Able is a product strategy and development studio. Our Vision is to build products that create a more inclusive and prosperous future for our people and partners (clients). Our teams consist of exceptional Product Designers, Software Engineers, and Product Strategists.

Able is seeking a full-time permanent Senior Project Manager to join our growing team. As a Senior Project Manager, you are partner obsessed and passionate about bringing disciplines together. You are an active listener, who will collaborate with cross-functional teams to execute an effective project process. For each project and program, you will work closely with our partners, learn about their business priorities and user needs, work with them to define the problems and collaborate with our engineering and product team to define and build impactful solutions.

Your day-to-day

Reporting to the Program Manager, you will bring your advanced knowledge of agile and lean practices sharing your passion to keep up with evolving practices as a way to constantly improve delivery. You will be able to anticipate and address risks, blockers, and other potential roadblocks in advance, delivering partner excellence.

We are looking for someone who likes:

• Working in a fast-paced environment and can handle multiple simultaneous deadlines
• Creating collaborative partnerships. You align Able’s needs with partner needs and maintain the relationship to provide an excellent level of service to our partners, from staff-level engineers and project managers to business and technology executives
• Precision Planning. Create comprehensive project plans that outline every detail, from tasks and timelines to resource allocation. Your meticulous planning will be the backbone of our project success.
• Helping launch and scale our partners’ digital products. Learning new skills and constantly looking for ways of optimizing your own performance.
• Working closely with engineers, product teams, and partners to shape and ship effective solutions managing schedule, team resources, scope, risk, and cost across project life cycles.
• Discovering opportunities to improve the workflow of daily tasks and led efforts to drive improvements in team efficiency
• Using data-driven insights. Have strong data analysis skills and know-how to appropriately evaluate metrics for informed decision-making.
• Coaching and providing help to other team members to ensure everyone’s unblocked to perform their responsibilities.
• Solving problems. Each step in planning and executing a project usually requires some problem-solving. Outstanding Project Managers are creative thinkers with excellent problem-solving abilities.

What we do

As a Senior Project Manager, some of the duties and responsibilities include:

• Engage with partners to understand/develop/articulate business requirements.
• Develop and own all documentation capturing business and functional requirements.
• Develop business and functional product knowledge and expertise to complement product engineering and design.
• Influence and steer decisions related to Product Strategy/Design based on market and customer requirements.
• Assist with product planning and execution throughout the product life cycle.
• Manage the requirements backlog.
• Evangelize Agile, Lean, and Continuous Development best practices
• Build strong and aligned program teams to efficiently deliver on shared goals.
• Collaborate with Engineering and business owners to define program requirements, set priorities, and establish scope, including the roadmap and long-term strategy of the teams we are partnering with.
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Partner with cross-functional teams to drive technical analysis, design, development, testing, implementation, and post-implementation phases.
• Define and track key metrics and key quality and performance indicators and drive cross-functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
• Influence product decisions to align with higher company initiatives.
• Drive internal and external process improvements across multiple teams and functions including reducing manual efforts through automation.

What we’re looking for

We want to work with people who have a passion for collaborating with their teams to develop and manage project plans. Someone who feels comfortable managing multiple time-sensitive partner projects throughout all phases of the development life cycle.

Ideally, they would have:

• At least 5-7 years as a project manager at a digital agency or growth-stage technology company
• Experience overseeing multiple projects on a larger scale within a particular account
• Experience setting and maintaining standards for project management across work groups
• Experience in software project management involving embedded, real-time software for consumer electronic products
• Experience collaborating with software engineers or equivalent working with digital products
• Knowledge of all phases of the Software Development Lifecycle
• Ability to manage complex client relationships, manage expectations and navigate the client landscape
• The ability to translate complex business problems by collaborating with technical teams to build project plans and product specifications through collaboration and project management tools
• Legal entitlement to work in the U.S

This position is 100% remote within the United States

Minimal travel may be required within the United States

The salary range for this position is $130,000 to $150,000 USD.

Salary offered will take into consideration the actual salary ranges for current employees, the candidate’s depth of experience and qualifications, the level of specialization the role requires, budgetary considerations, the market demand for the role and the local market conditions that exist where the employee will be based.

Able’s Values

• Put People First: We’re caring, open, and encouraging. We respect the richness that we each bring into our work.
• Imagine Better: We are optimistic in our outlook, as well as creative and proactive to deliver the highest quality.
• Expect Excellence: We commit to each other to always strive to be our best.
• Simplify to Solve: We create better outcomes by reducing complexity.
• We are all Builders: We are motivated and empowered to help build Able, and our partner’s businesses.
• One Able. Many Voices: Our unity is our strength. Our ersity is our energy.

About Able

Able was founded in 2013 on the premise that entrepreneurs and philanthropists needed a better service model for building technology.

Today we’re 80+ exceptionally talented builders throughout North and Latin America. We’ve developed our own products, and we’ve launched, innovated and scaled projects for our partners.

We believe talent and teams come first. Our environment allows us to work on erse, high-impact products and technology in a truly people-oriented culture. We value outcomes over effort, and strive to get better every day.

Our unique model allows us to field a focused, dedicated team of designers, engineers, and all-around company builders. Each team is outcome-oriented, designed to seamlessly integrate with our partners, and ready to adapt as their business evolves.

Let’s build together.

Able is committed to inclusion and ersity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Analyst – Operational Excellence

Habitat for Humanity International (HFHI) is seeking an experienced analyst to fill the role of Analyst – Operational Excellence. The Analyst position is responsible for working with the Operational Excellence team to assess, address, and reduce risk factors with local US affiliates. Approximately 80% of time will be spent on general risk areas (such as affiliate operations, governance, homeowner services, construction, ReStore operations, and public relations) and 20% of time will be spent on financial matters.

This position may be remotely based within the US and will require 10% travel.

Responsibilities:

*Assessing affiliate operations, policies, and procedures and helping affiliates reduce risk and improve operations and compliance with current Habitat for Humanity standards in those areas.

Requirements:

*Bachelor’s degree or equivalent combination of education and experience.

Preferred:

*Knowledge, skill, and experience related to conflict resolution.

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.

For work locations in the US, the salary range for this position is between $47,700-$71,600 per year. The target hiring range for this position is $50,700-$56,700.

Location:

Remote within the US

Job Type:

Full-time – Salaried

Employment Type:

US Employment

Job Function:

Finance / Accounting, Operations, ReStores, Strategy, US Affiliate, US Programs

Travel:

10%

"

It’s an exciting time at SafeBase. In just two years, we've grown to over 500 customers (including LinkedIn, Jamf, Instacart, Datadog and OpenAI). We have 20x-ed our ARR in the last year, tripled our headcount since the start of 2022, and raised an $18M Series A round from NEA.

Our team is curious, supportive, and innovative. We are a remote-first company that prides ourselves on having a fun and a collaborative work environment.

We value trust - it sits at the core of our product, mission and values. Trust allows us to put ego aside, roll up our sleeves, and ask tough questions. Trust means that everyone feels safe bringing their authentic voice and experience to the table. Trust enables us to approach problems together as one team.

SafeBase operates as a fully-remote and global team united by a single mission: to help our customers build and maintain trust.

Want to join us? We’re looking for a few brilliant team members to hop on our rocket ship.

How you’ll make an impact:

* Own the product strategy and roadmap for your product area that delivers values to our customers and help us accelerate our growth

We’re looking for someone who has:

* 5+ years of experience in product management with a strong track record of delivering high-quality products to the market

Nice to haves:

* Experience at a B2B SaaS product startup. Even better: product-led startup or a product in cybersecurity/compliance realm.

Education requirements:

* Bachelor's degree in Engineering or equivalent practical experience

Salary Range: $150k - $175k (Depends on experience and expertise)

Job descriptions are just a description. SafeBase is full of curious optimizers, which is why we value unique experiences, abilities and opinions. If this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for.

Get to Know SafeBase!

What is SafeBase? SafeBase's Smart Trust Center is a centralized source of truth for an organization's security and compliance information. Our Trust Center makes it easy for companies to build and maintain trust with customers and prospects, while streamlining security workflows behind the scenes with smart features like automated NDAs and CRM integrations. We're solving problems that have plagued the industry for years, and customers often tell us \"I wish I had SafeBase sooner.\" You can check out an example Trust Center here: https://linkedin.safebase.us/

Remote @ SafeBase

Our team is curious, supportive, and innovative. We are a remote-first company that prides ourselves on having a fun and collaborative work environment. We believe that working remotely shouldn’t cause any barriers to a great employee experience, so from onboarding to day to day operations, when you work remotely at SafeBase your colleagues and leaders are only as far as a virtual tap on the shoulder away.

Core Values: Transparency + Respect + Uniquely You + Self-Motivated + Teamwork = TRUST

We value trust - it sits at the core of our product, mission and values. Trust allows us to put ego aside, roll up our sleeves, and ask tough questions. Trust means that everyone feels safe bringing their authentic voice and experience to the table. Trust enables us to approach problems together as one team.

If you are not excited yet — check feel free to learn more about SafeBase and our culture here: https://safebase.io/about

We cannot wait to hear from you!

",

Project Manager, Analytics and Optimization

at Acronym (View all jobs)

Remote – North America

At Acronym, we’re committed to fostering an environment of growth and innovation. We’re looking for people who want to think strategically, operate efficiently and drive success for our Clients. Our culture of collaboration, ideation, Integrity, and inclusion has inspired our erse team of highly skilled and highly dedicated iniduals for 25+ years and we believe the best is yet to come.

Acronym is seeking a part-time (20-25 hours per week), Contract Project Manager to join our Analytics & Optimization team. This is a fully remote role that can be based anywhere in the world, but you will need to be available during US East Coast business hours. This team member will work closely with a team of Analytics Architects, Analysts, and Engineers who partner with brands to deploy custom Analytics solutions, produce and present insightful & articulate analyses and performance reporting, and help our Clients stay on the cutting edge of digital innovation. This will be a highly visible role, interacting with internal and external stakeholders to manage communication, deliverable schedules, resource allocation, workflow, processes, and productivity. A successful candidate will utilize business & marketing knowledge, problem solving, and analytical skills to understand how complex things work and make them work better!

This is the job

• Acting as a liaison between our Analytics & Optimization team and our Clients’ stakeholders, you’ll serve as the main point of contact for both specific projects and long-term engagements. You will manage internal resources, communications, deadlines, and meetings for multiple Clients and ensure Client satisfaction and on-schedule delivery.
• Creating regular status documents and agendas to guide discussion with the Client.
• Collaborating internally to ensure that deliverable schedules are met and setting clear expectations with client stakeholders.
• Providing support to the Analytics team leadership with operational procedures that will help better manage workload.
• Engaging with Client analytics stakeholders to identify, evaluate, prioritize, resource, and deliver against analytics roadmaps.

This is you

• You have 2+ years of project management experience in Digital Analytics or Digital Marketing. You have used Adobe Analytics, Google Analytics, or other similar tools, even if in a basic capacity.
• Your task-oriented discipline lends towards your ability to manage concurrent, competing priorities across clients. You excel at understanding and developing efficient processes and workflows and can manage multiple tasks simultaneously.
• You are good at establishing clear directions, prioritization, and resource allocation. You plan work in a thoughtful and organized manner, while maintaining two-way dialogue with others about work and results.
• You excel at developing and maintaining effective relationships with colleagues and Clients. You are dedicated to meeting and exceeding expectations with internal and external people. You are a team player who collaborates and supports peers. You are a clear communicator and motivator – persistent when needed.
• You are a problem solver, with analytical, quantitative, and critical thinking skills. You learn quickly when facing new problems, are open to change, and enjoy finding solutions to new challenges.
• You have strong written, verbal, and presentation skills.
• You have an eye for quality control and are detail oriented.
• You have a strong desire to learn new skills and keep up with the latest industry trends.
• Fluent in written and spoken English.

The ideal candidate would possess these skills and experiences, although it is not required

• Paid media industry experience
• Financial, Hospitality, or eCommerce vertical experience.
• Previous agency experience or have worked in an agency-like environment where you are reporting to multiple stakeholders on a regular basis.

Benefits/Perks:

• Unlimited Paid Time Off Program
• Great benefitplans:Medical,Dental,Vision,FSA, Pre-taxTransit,ShortTermDisability, Life Insurance, 401k
• AcronymCares Matching Gifts program for employee donations
• DE&I Employee Resource Groups

This is us: Acronym is an award-winning performance marketing agency headquartered in NYC’s iconic Empire State Building with presence around the world to support our global clientele. Our expertise is in managing highly complex search and multi-channel marketing challenges powered by our own patented technology to improve performance aligned with business goals. Our employees are industry experts who are erse, energetic, intelligent, motivated, and fun iniduals.

Acronym will hire in the following states: Arizona, North/South Carolina, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Pennsylvania, Ohio, Oregon, Texas, Washington State

Acronym is an equal opportunity employer: Become part of an organization whose team members are erse, energetic intelligent motivated people who love what they do – come join us at Acronym today! We strongly encourage iniduals from traditionally underrepresented groups to apply for employment at Acronym.

Title: Manager, Deal Strategy & Operations

Location: Remote

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

ABOUT THE TEAM

The Manager, Deal Strategy and Operations is a member of the Revenue Operations team (PMO) within Mural’s Centralized Operations team which includes IT, PMO, Data & Analytics, and Business and Strategy Ops. The Manager, Deal Strategy and Operations is the leader of a team responsible for developing and executing strategic plans to optimize deal structures, streamline operations, and enhance profitability through pricing and packaging support.

YOUR MISSION

You will collaborate closely with various cross-functional teams, including Sales, Finance, Legal, Billing and Project Management, to ensure the effective execution of deals while aligning with the company’s overall objectives.

WHAT YOU’LL DO

• Lead an engaged and high-performing team that supports the Revenue organization of the company
• Partner with Sales leadership to design and implement new processes to optimize internal efficiency and improve the value we deliver to our customers
• Provide strategic guidance on deal structures that align to the company’s overall objectives.
• Maintain a seamless contract management process from the quote-to-cash to deal review and billing flow.
• Lead large-scale cross-functional initiatives, partnering with teams across the organization (such as GTM Systems, Marketing, BizOps, Finance, Product, etc.)
• Analyze business performance to uncover trends, insights, and opportunities and then present your analyses and your recommendations to senior stakeholders in the org

WHAT YOU’LL BRING

• 5+ years of relevant experience in deal strategy, operations, or business development, preferably within the [industry/sector] domain.
• Proven track record of successfully leading and closing complex deals with a strong focus on financial analysis and strategic decision-making.
• Exceptional analytical skills and the ability to interpret data to make informed and strategic recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate across erse teams and levels of the organization.
• 1+ year of management, with demonstrated leadership capabilities and experience managing and developing high-performing teams.
• High level of adaptability and the ability to thrive in a fast-paced, dynamic environment.
• Proficiency in using financial modeling tools and software (e.g., Excel, Salesforce, etc.).

For roles based in New York City, California, Colorado, and Washington, the base salary for this role ranges from $116,200 – $145,300 + equity + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation.

Equal Opportunity

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Project Manager

Location: Remote, USA

At Wisetack, we’re building financially responsible consumer lending products that help service-based businesses thrive.

Wisetack is a well-funded growing startup founded in 2018 with a leadership team that comes from Lending Club, Affirm, Varo Money and other top FinTech companies. We’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures, (investors in Airbnb, LinkedIn, Instagram, Dropbox, and many more).

We raised a $45M Series B and have invested in our people and technology while growing our partnerships. We grew 10x in 2021, and exceeded the goal of growing 4x in 2022. This is a fun stage in any company’s lifecycle where we’ve got the core foundation built, a healthy growth rate, and a clear path to success, but you’d still be joining early enough to help shape the future of the company.

Most recently, we were recognized as the Best Consumer Lending Solution by Finovate Awards and have been selected by LendIt as a 2022 winner in the Best Emerging Lending Platform category for their Fintech Industry Awards. The external recognition is great, but we’re equally if not more happy with the recognition from our customers. Our current NPS rating is a sky-high 78 (industry average hovers around the 40s or 50s, depending on who you ask). We’re proud that we’re building a product that customers love as well as being recognized as a Great Place to Work by our team members.

The Role

The Project Manager role is a great opportunity to have a critical impact on the success of Operations. Your responsibilities will focus on the coordination and completion of projects on time and within scope, but also on managing, developing, and implementing change communication. You will set deadlines, assign responsibilities, manage stakeholders, monitor and summarize progress, and mitigate risks.

The successful candidate will work with stakeholders to ensure deliverables fall within the applicable scope and budget and that information is shared effectively throughout the organization. He or she will coordinate with other departments (both inside and outside of Operations) to ensure all aspects of each project reach the project’s definition of success.

The candidate must be familiar with the field’s concepts, practices, and procedures. Creativity, flexibility, and effective communication are mandatory to be successful in this role.

Responsibilities

• Coordinate internal resources and third parties/vendors to formulate change management plans and activities to support new and existing projects
• Influence and collaborate with stakeholders to clearly define the success metrics, deliverables, owners, and milestones for a project
• Consistently deliver projects to agreed-upon success criteria, managing change effectively
• Measure project performance using appropriate tools and techniques
• Apply a structured methodology and lead change management activities
• Identify, define, and manage all aspects of projects and projects scope, including, but not limited to, the overall program project plan, execution, resource management, issue tracking, quality, change management, risk management, communications, and budget
• Provide consistent and up-to-date visual, written, and verbal communication that is tailored to multiple audiences
• Develop, implement, and communicate strategies and key messages in clear and concise language using a variety of communication tactics
• Manage and prioritize multiple projects and stakeholder relationships
• Manage evolving cross-company information sharing
• Use and continually develop leadership skills and competencies
• Perform other related duties as required/assigned

Requirements

• 2-3 years experience in managing projects and championing change communication, or equivalent experience
• PMP certification preferred. Change management professional certification a plus.
• Thorough understanding of the project management process throughout the lifecycle and the ability to identify issues and take corrective action
• Ability to simplify complex information for a variety of audiences
• Be proactive with excellent verbal and written communication skills
• Solid organizational skills, including attention to detail and multitasking
• Ability to work effectively and stay connected within a fast-paced and remote environment
• Proficiency in Confluence and JIRA. Experience with project management tools (i.e., Asana, Monday, WorkFront, SmartSheet, Airtable, etc.) a plus.

The range of base salary for the position is between $68,800 – $87,500, plus equity, and benefits. Please note that the base salary range is a guideline, and inidual total compensation will vary based on factors such as qualifications, skill level and competencies.

Spend a little time on our About Us page researching our team and our values, and check out our Press page and our blog for more background on what we do. If you think this might be a fit, we’d love to hear from you!

Title: Senior Manager, Consumer Sales Operations

Location: Scottsdale, Arizona, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You will oversee end-to-end ecommerce sales operations and manage the customer support team on TASER.com.

You will join a demanding environment that favors agility, initiative, and creative thinking. We genuinely love what we do and are looking for you who share this passion. Come work with us in a dynamic environment in which you will use your passion, technical experience, and strong problem-solving skills.

What You’ll Do

Location: Remotely from US

• Lead ecommerce sales and performance to plan (revenue, margin)
• Manage the ecommerce platform and agency relationships (Shopify and other solution providers)
• Oversee and continuously improve the customer experience (UX, SEO, engagement, conversion)
• Create demand forecasts in collaboration with the supply chain team and the third-party sales team (retailers and distributors)
• Provide recommendations for sales, pricing and promotions based on data and analytics (first-party and third-party)
• Oversee a customer support and operations support team
• Own the order processing workflow from checkout to order fulfillment

What You Bring

• Bachelor’s degree
• Minimum 5 years of experience in ecommerce platform and sales management
• Proven track record of owning projects and driving their completion cross-functionally
• Experience building and managing a team
• Excellent analytical, oral, and written communication skills for frequent interaction with business leaders
• Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment
• Self-starter with an entrepreneurial spirit

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 105,000 in the lowest geographic market and USD 188,000 in the highest geographic market. The on target earnings range for this role is between USD 133,000 in the lowest geographic market and USD 238,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

Title: Director, Workforce Planning

Location: Remote, USA

Help empower our global customers to connect to culture through their passions.

About The Role

We are currently seeking a motivated, customer-oriented Director, Workforce Planning to join our team to begin an exciting and challenging career with StockX.com. This position is responsible for designing and implementing workforce processes for a global, multi-country, highly flexible, internal and outsourced, hyper-growth young company. S/he will experience a wide range of problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The ideal candidate will have a strong command of workforce management software solutions, as well as prior experience in a global customer service environment.

What You’ll Do

The Director, Workforce Planning will serve as a senior leader in our Global Customer Service team, have a number of critical responsibilities focused on developing a long-term strategic vision of StockX workforce management, and report directly to the Head of Global Customer Service.

• Work closely with CS leadership to create and execute call center growth strategies.
• Continuously introduce cutting-edge innovations from the industry.
• Have a continuous improvement mindset of critically evaluating existing processes to find operational efficiencies.
• Lead and develop a team of workforce management and capacity planning personnel responsible for global contact volume forecasting, capacity planning, telephony administration, workflow and planning reporting, agent scheduling and local intraday workforce management.
• Personally own the global capacity plan to ensure proper service levels for each language and market as well as deliver on budget.
• Handle all performance management and other administrative tasks for your team.
• Support global capacity planning needs by managing short and long-term forecast process, developing staffing plans and leading weekly capacity planning meetings
• Oversee intraday management of scheduling procedures, analyze real-time workload requirements and call routing to manage performance to service level requirements and maximize the utilization of resources.
• Assess workforce management and ACD tools to implement the appropriate solution for our business.
• Develop contingency plans, direct activities during problem resolution efforts and participate in post-resolution analysis of projects providing input for future process improvements.
• Oversee proactive scheduling of discretionary activities such as training, meetings, overtime and VTO.
• Develop and drive strategies and programs which improve the competitive position and profitability of the organization.
• Develop and maintain reporting and information for the CS operations team to manage performance
• Perform other duties and assignments as directed.

About You

• Bachelor’s degree in a quantitative field (engineering, finance, economics, math, statistics) or degree in a related field (i.e., Business Management)
• 7+ years successful experience in operations with demonstrated progressively increasing responsibility, and 5+ years’ experience managing workflow systems/teams.
• Experienced leader with a proven track record of developing and growing a team.
• Advanced experience building and analyzing models using various statistical tools for forecasting and scheduling optimization.
• Extensive knowledge of call center technology (ACD, IVR, WFM).
• Advanced knowledge of Excel, strong verbal and presentation skills, and the ability to motivate and inspire large groups of people are a must.
• Independent thinker capable of taking initiative and working with minimal direction.
• Strong analytical, reasoning and problem-solving skills.
• Strong organizational and time management skills, ability to prioritize multiple assignments and ability to deal with ambiguity.
• Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment.
• Ability to work a flexible schedule to meet business needs of a 24×7 operation.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the various pay transparency laws/acts, the base salary range is $170,000 to $200,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

About Us

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.

Title: VP, Customer Support

Location: New York OR Remote

Maven is the largest virtual clinic for women’s and family health, offering continuous, holistic care for fertility and family building through maternity, parenting, pediatrics and menopause. Maven’s award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better maternal health outcomes, as well as enhance DE&I in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has been recognized as Fast Company’s #1 Most Innovative Health Company and has grown to 15 million lives covered. Maven has raised $300 million in funding from leading investors including General Catalyst, Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.

An award-winning culture working towards an important mission Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven Clinic is looking for a highly experienced, people-first strategic leader to join our team as the VP of Customer Support. In this role, you will be responsible for developing and executing the vision and strategy for our customer support function, ensuring exceptional customer experiences and satisfaction. You will oversee a team of support professionals, set performance targets, and collaborate cross-functionally to drive continuous improvement in our support operations.

What you will be responsible for:

• Developing and executing the customer support strategy: Defining the vision, goals, and objectives for the customer support function in alignment with Maven Clinic’s overall mission and business objectives.
• Team leadership and management: Leading, inspiring, and mentoring a high-performing team of support professionals, fostering a culture of excellence, collaboration, and continuous learning.
• Customer experience management: Driving initiatives to enhance the overall customer experience, including developing and implementing best practices, processes, and tools to ensure efficient and effective support delivery.
• Performance tracking and reporting: Establishing key performance indicators (KPIs) for the customer support function and regularly monitoring and reporting on performance, identifying areas for improvement and taking appropriate action.
• Cross-functional collaboration: Working closely with other departments, such as Product, Engineering, and Client Success, to advocate for customer needs, provide insights from customer support data, and contribute to product and service enhancements.
• Customer feedback and insights: Gathering, analyzing, and leveraging customer feedback and insights to identify trends, improve processes, and drive product and service enhancements.
• Scalability and growth: Developing strategies and scalable support models to accommodate the company’s growth, ensuring the customer support function remains effective and efficient as Maven Clinic expands.
• Vendor management: Collaborating with external vendors and partners to optimize support operations and ensure service level agreements are met.

Minimum Qualifications:

• Bachelor’s degree in a relevant field (business, management, healthcare, etc.). MBA or other advanced degree is a plus.
• 10+ years of experience in a leadership role within customer support or customer experience, preferably in a digital health or technology-focused organization.
• Proven track record of developing and implementing successful customer support strategies that drive customer satisfaction and loyalty.
• Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve their full potential.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Analytical mindset and data-driven decision-making abilities, with proficiency in leveraging customer support data and insights to drive improvements.
• Experience in scaling customer support operations to support business growth and changing needs.
• Familiarity with telehealth or healthcare industry trends and regulations is highly desirable.
• Passion for improving access to healthcare and advancing women’s health is a plus.

For candidates in NYC, CA, CO, the salary range for this role is $225,000-$285,000 per year. You will also be entitled to take part in the company bonus program and receive stock options and benefits. Inidual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.. Inidual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a erse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks:

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who’ve been with us at least six months)
• Udemy, annual professional development stipend, and access to a personal career coach through Maven
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].

Title: Sourcing Manager

Location: Remote

Who is Flock?

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter.

While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised over $380M in venture capital including a recent Series E round led by Tiger Global. Now surpassing a 3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

Additional Information

• How To Succeed at Flock Video
• Flock’s Series E Announcement
• How We Stop Crime and Protect Privacy
• Flock’s Framework
• Ethics Center

The Role

Flock Safety’s Supply Chain is responsible for the uninterrupted supply to our customers. As part of the Supply Chain, the Sourcing Manager is responsible for ensuring cost optimization, multi-sourcing and material readiness for both new product introduction and mass production.

We are seeking someone with strong supply chain experience and an aptitude for building strong relationships with global vendors. The ideal candidate has the relevant experience to be operationally excellent paired with a growth mindset that allows for creative problem solving. They have strong written and verbal communication skills and the ability to negotiate and collaborate with both internal and external partners. This role is crucial to the company’s overall success, in order to ensure material readiness to build and install our public safety operating system in thousands of communities across the United States.

How you’ll make an impact:

• Work closely with Product Engineering and development teams to source suppliers and parts for new product introductions while meeting development timelines and mass production ramp-up.
• Set up and launch new Contract Manufacturers (CMs) for production schedule with Contract Manufacturer; work closely with Product Ops, Supply Chain Ops to ensure device availability meets forecast.
• Drive key metrics with CM to include Clear-to-Build, cost savings (VAVE), continuous improvement, dual sourcing; work hand-in-hand with Product Engineering.
• Perform regular supply vs. demand analysis for critical materials to identify potential supply risks and inventory exposures.
• Take ownership of supplier relationship management, driving improvements on quality, reliability, yield, and cost; maintain supplier AML.
• Manage contracts, pricing, MOQs, and set and manage SLAs with our suppliers
• Ensure suppliers are complying with global regulatory, product safety, ethical, and compliance standards
• Ensure our sourcing capability is set up to meet our growing business demands.

We’re looking for people who:

• 5+ years direct sourcing experience of electrical and mechanical components and parts
• A degree in a supply chain, sourcing, business, or engineering
• Extensive experience working with and managing suppliers
• Experience in new product development
• Experience in sourcing and setting up new electrical and mechanical suppliers, as well as launching new technical products
• Experience in logistics, import/export
• Strong project management skills, decision making
• Able to demonstrate excellent supplier relationship management techniques
• Worked fluidly in a cross-functional team environment involving Manufacturing and Product Development teams.
• Manufacturing experience a plus

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Our Values

Our values define how we approach our work every single day:

• Do the Work
• Optimism With a Plan
• Embrace Change to Grow
• Protect the Whole Community

To read more about our values, click here.

Why Join Us?

While being surrounded by a bunch of cool people working to eliminate crime is its own reward, we have plenty more to offer:

• We have raised over $380M in venture capital and are backed by some of the top VCs including a16z, Tiger Global, Meritech and more
• 91% of our employees recommend working here
• We have an audacious goal of reducing crime in the United States by 25% over the next three years
• 5% of crimes in the US are solved by Flock, and we help to solve ~200 crimes a day
• We partner with 2100+ cities and 1500+ agencies across the US and process 1.5B+ images a week (we process more images than Instagram )

The Perks

Salary & Equity: In this role, you’ll receive a starting salary of $120,000-$130,000 as well as stock options

Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!

Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers.

Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility.

Mental Health: All employees receive an annual subscription to Headspace

Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address inidual grants, model tax scenarios, and answer general questions.

WFH Stipend: $150 per month to cover the costs of working from home.

L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

Home Office Stipend: A one-time $750 to help you create your dream office.

Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area).

Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate erse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from erse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Product Marketing Manager, App Growth

• Remote-USA
• Full time
• P742694

About the team

We’re adapting quickly, defining the future of real estate, and need your help to get there! The Product Marketing Team sits at the center of understanding customer and partner needs, and translates those needs to support Zillow’s lines of business’. Whether you’re supporting Zillow Premier Agent, Zillow Home Loans, Zillow Rentals or Zillow’s Site and App, you’ll be working to help shoppers realize their dream of getting into a home they love.

We are passionate about our customers and work cross-functionally to deliver value to our product and business partners. We help ensure that home buyers, sellers, renters and homeowners are able to find their home, while also delivering value to our business partners by empowering them with groundbreaking tools to bring value to their own brands, clients and prospective buyers.

About the role

As a PMM at Zillow, you deeply understand our customers. Armed with this understanding, you’ll partner with our product teams to ensure we build the right solutions that help our customers through one of the most important transactions in their lives, driving our business forward. You will be responsible for growing app usage and retaining our users. You’ll do this through developing coordinated marketing strategies motivated by customer and app ecosystem insights. And you’ll partner with PMs to develop products and roadmaps, craft value propositions, and partner with channel and comms strategy teams, to bring your strategies to life, all while representing them to senior collaborators and working closely with the business to drive impact.

Key Responsibilities:

• Own our app marketing strategy, partnering with Product and Marketing teams to build best-in-class app experiences that drive business results.
• Develop and drive Zillow’s product positioning, value propositions, and messaging frameworks for mobile app experiences.
• Partner with the Insights team to develop relevant research including qualitative and quantitative insights that advise our app platform product roadmaps and business goals.
• Pair first party data and user understanding with macro-environmental research to be the voice of the customer in business, product, and marketing decisions.
• Partner with comms strategists and channel owners to drive and implement integrated go-to-market campaigns that optimize funnel performance.
• Support all app marketing programs to identify the best opportunities for optimization, and regularly iterate to improve performance.
• Own and share product marketing plans, narrative, results and findings with senior leadership.
• Own delivery of key app business metrics measured against company OKRs.
• Build strategic business briefs to empower the cross-functional marketing team to drive your business.
• Identify strategic opportunities and drive implementation to increase app platform performance.

This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $97,000.00 – $155,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are customer-centric, data-driven, and a keen problem solver. You are a motivator and a communicator. You have worked closely with product teams from the moment of inception for a new product through launch. You have defined the strategies that moved a vision to market and briefed-in agencies, creative partners, and channel marketing teams. You are both creative and exacting, capable of focusing on the big picture as you are of nailing the details. Most importantly, you identify and address the right problems and are a creative mind who wants to be a part of a company leading a movement to re-imagine how we buy, rent and sell homes.

• At least 4 years in product marketing or similar experience.
• Ability to deeply understand customer needs and develop insights that shape marketing plans and influence product roadmap.
• Fluent in mobile app ecosystem, marketing strategies, and performance with experience owning and driving key business metrics through development and optimization of app store collateral, user journeys, and app experiences.
• Experience thinking and executing across the entire consumer funnel using data to advise strategic decisions and iterate on designs
• Can work independently to complete sophisticated projects with limited direct supervision
• Strong analytical and problem-solving skills, with a high level of curiosity and an insight backed approach.
• Strong project management skills
• Ability to analyze opportunities, define objectives and drive desired outcomes.
• Ability to build strong working relationships across teams, lead through influence, and drive decisions through compelling data and communication.
• Experience working with product and business teams in a fast-paced technology company.
• Confident communicator, with excellent oral and written communication skills.
• Comfortable managing through ambiguity and leading flexible, agile, go-to-market tests as a means to identify stable strategies and tactics.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Title: Senior Product Manager (Screenings)

Location: United States

About the Role:

Screening clients for SDOH risks is a powerful tool for Social Workers, Case Managers, and Patient Navigators to learn about their client’s needs so they can take action to get them connected to the right social care organizations. As CMS requirements and initiatives around SDOH continue to expand, Screening tools and data will be critical to health systems, health plans, and governments in preparing for the needs of the clients they serve. The Screenings domain is responsible for surfacing social determinants of health screenings to clients and users, exchanging screening information to relevant providers, and leading users from identified risks and needs to the appropriate next step.

As a Senior Product Manager at Unite Us, you’ll maintain and support the development of the Screenings product roadmap, manage the Screenings feature team’s agile sprints and team communications, and run a tight build-measure-learn development cycle. You’ll partner closely with Engineering, Product leadership, and other stakeholder teams to ensure the most impactful ideas are nurtured, validated, tested, executed, and iterated on.

What You’ll Do:

• Regularly prioritize, monitor, and track the progress of the team backlog and commitments against targets, communicating this with the team to manage expectations and suggest additional support when needed.
• Build partnerships with internal and external stakeholders to implement and execute on the vision for platform solutions identified by product leadership business strategy.
• Responsible for production of product backlog. Translate the needs of the business, as communicated by product leadership, to the development and technology organization. Collaborate with the development team to ensure that epics and stories contain necessary details to enable efficient prioritization, coding, testing, and client validation needs.
• Lead Backlog Grooming and Sprint Planning sessions, while making sure to attend all other agile ceremonies as an active participant.
• Present complex information and ideas through open, transparent communication to engender trust and ensure mutual understanding.
• Identify and act against any roadblocks, always suggesting solutions to even the most complex issues.
• Consistently demonstrate excellent technical knowledge and product proficiency, empowering others in their team to improve performance.
• Work with implementation, support, and sales teams with client training, client onboarding, user testing, and pilot testing to ensure the organization is prepared for new products/solutions being developed.
• Support implementation processes and documentation to communicate and set client expectations and assist with troubleshooting product issues as needed.

You’re a great fit for this role if:

• 6+ years experience as a Product Manager with consumer-facing and/or B2B products in healthcare. Experience working with existing and emerging products.
• Subject Matter Expertise – Knowledge of healthcare industry and care management best practices is highly desired.
• Customer Focus – Dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind. Ability to successfully navigate and contribute to a highly-matrixed environment.
• Solution Design – Translate business needs into practical applications and solutions
• Communication – Strong persuasion skills and effective communicator; ability to communicate and evangelize a compelling vision internally and externally.
• Agile – Experience working in or managing Agile teams is highly desirable.

The Unite Us Story:

As our co-founders transitioned from military to civilian life, they encountered barriers and inefficiencies navigating the most basic health and social services. Together, they set out to improve that experience for others. Recognizing that social care is essential for better health outcomes, they embarked on a mission to connect people to the care they need, when they need it, in communities across the country. Unite Us has developed an intuitive and seamless technology solution that goes beyond the traditional referral method. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Unite Us is boldly changing the nation’s care delivery system. If you want to do well and do good, join Unite Us we can build healthier communities together.

Environmental Job Requirements & Working Conditions:

• This position is remote, U.S based
• The target pay range for this role is: 120k-140k. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges.
• This position may require up to 10% travel
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Unite Us is committed to building a erse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees’ differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

#LI-REMOTE

Title: Product Manager – SaaS Infrastructure

Location: Remote US

Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run.

We value ersity and open dialogue to spur ideas, working closely together to achieve goals. We’re an international company that understands how to cultivate a strong culture across a remote team. And we’re a great place to work too we’ve been named a Bay Area Best Place to Work by the San Francisco Business Times and the Silicon Valley Business Journal for three years now! We were recognized by Deloitte as one of the 500 fastest growing organizations in 2020 and 2021. We are looking for team members who have a passion for container and cloud security and are willing to dig deeper to help our customers. Does this sound like the right place for you?

What you will do

• Build and drive the roadmap for Sysdig’s SaaS infrastructure that aligns with the customer pipeline and the roadmap for Sysdig’s Products. Roadmap includes new SaaS regions around the world to support the pipeline and infrastructure software like datastores and managed services to support the product roadmap.
• Partner with the cloud infrastructure engineering team at Sysdig to define and exceed cost, availability and operational efficiency related OKRs.
• Work closely with Partners (like IBM) to deliver innovative SaaS infrastructure that meets mutual business goals and objectives.
• Track and report on new services and OSS software that could be leveraged to improve our SaaS infrastructure.

What you will bring with you

• A solid understanding of public cloud infrastructure and popular OSS software.
• Knowledge of what it takes to run a reliable SaaS platform.
• Product Management best practices.
• At least 3 years experience with running a SaaS offering in either a Product Management role or DevOps Engineer/SRE role.

Nice to Have

• Deep knowledge of Public Cloud Providers (AWS, GCP, and Azure).
• Experience with infrastructure required to run a Security SaaS.

Why work at Sysdig?

• We’re a well-funded startup that already has a large enterprise customer base
• We have a pragmatic, transparent culture, from the CEO down
• We have an organizational focus on delivering value to customers
• Our open source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers

When you join Sysdig, you can expect:

• Competitive compensation including equity opportunities
• Flexible hours and additional recharge days
• Mental wellbeing support through Modern Health for you and your family
• Career growth

#LI-JG1

#LI-Hybrid

Title: Manager, Learning and Content

Location: San Francisco, CA New York, NY United States

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone come make with us!

As a member of our Product Support Team, you will have the exciting opportunity to build out our Learning and Content team’s strategy and roadmap. In this role, you will partner cross functionally with key partners such as Sales, Product, and Engineering leadership to help build a Product Support training and content program focused on delivering exceptional employee and customer experiences. We are looking for a top-tier learning and development leader to join our team who is passionate about creating a culture where ongoing growth and development thrive.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Lead and build out our Learning and Content functions on Product Support, such as our internal knowledge base, new hire and ongoing training programs
• Create inclusive and scalable training programs that use industry best practices and adult learning theories to enhance the customer experience, foster employee engagement, and elevate the level of product knowledge across the team
• Develop team and inidual KPIs to evaluate and report on the effectiveness and success of training and content initiatives
• Leverage data and conduct needs assessments to drive improvements with our onboarding and training programs, support processes, and knowledge base content
• Craft and implement training programs to improve satisfaction and productivity, targeting key performance indicators such as CSAT, handle time, and speed to resolution
• Partner with the Quality Assurance and Resolutions teams to foster deep collaboration and drive results on shared initiatives within the broader Learning and Performance pillar
• Collaborate with cross-functional partners to ensure Product Support is up-to-date and knowledgeable on product updates and feature launches
• Identify, recommend, and implement tooling to help improve process, efficiency, and the adoption of training programs
• Coach and mentor team members with a focus on skill building and career development
• Partner with Product Support Leadership and the People team to define and implement career growth and pathing opportunities for the Learning and Content team and the broader Product Support organization

We’d love to hear from you if you have:

• Experience building and leading learning and content teams in rapidly scaling organizations, preferably supporting a SaaS product
• Developed instructional and curriculum design for remote and hybrid work environments with an in-depth understanding of virtual-based learning and coaching methodologies
• Strong written communication skills, with the ability to turn sophisticated ideas into easily understood concepts
• Experience and expertise with Learning Management Systems and Project Management
• Exceptional coaching skills and ability to empower others to do their best work
• A deep understanding of people leadership with a strong passion for building effective teams and developing talent
• A desire to continuously improve the customer and employee experience by using various learning methodologies
• An analytical mind and experience using data to help elevate performance

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team

• Investing in Figma: The Decade of Design
• How work is changing at Figma
• Figma’s next product is a multiplayer whiteboard called FigJam
• Software Design Startup Figma Is Now Worth $10 Billion

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, inidual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):

$159,000$253,000 USD

We will work to ensure iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.

About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process idea to design to build and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in erse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Title: Technical Program Manager – Remote

Location: United States – Remote

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we’re building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

The Technical Project Manager (TPM) is a tenacious delivery manager with a laser focus upon the delivery of a LivePerson solution that meets the immediate needs of the client and which is delivered within the Time to Live (T2L) goals of our organization. The TPM harnesses the expert delivery capability of LivePerson’s staff and manages the customer expectation throughout the implementation and delivery process.

You will:

• Design and control the project kick off process and ensures customer requirements are met within a detailed delivery plan and is ultimately responsible for scope, time, cost and quality.
• Plan Baseline Establish a project baseline and detailed plan for each implementation which will determine work packages, client and LivePerson resources, responsibilities and timelines necessary to meet customer and LivePerson objectives. The project plan will be in the form of a high level Gantt chart which clearly defines overall plan, interdependencies and major plan milestones.
• Project Management Ensure all aspects of scope, time, quality and cost are achieved or bettered through our comprehensive project management methodology. The TPM will manage the Customer kick off meeting and define and control all resources identified from that meeting to ensure the agreed scope is appropriately achieved.
• Project Communication Communicate plan milestones and general progress through weekly client updates.
• Cross-functional collaboration: Work closely with different teams within an organization to ensure that projects are completed effectively and efficiently. The TPM is informed and accountable for strategic projects and would collaborate closely with SAM’s, CP’s, Pod leaders and customers to help drive usage, Innovation and growth for all POD customers
• Technical expertise: Have a deep understanding of the technical aspects of projects they oversee, including software development methodologies, and data analytics.

You have:

• 5+ years of experience preferred in delivering technical solutions in SaaS environments
• Expert level project management skills
• Experience with implementation in a SaaS environment
• Success with managing multiple projects at once
• Excellent oral and written communication skills
• Technologically savvy and experience deploying Conversational AI technology and digital channels highly preferred

How you will help others:

• Collaborate with Strategic Account Managers, Engineering and Support team members.
• Communicate timelines to Leadership and overall portfolio of project management.
• Keep the project on task with Technical Solutions team members.

Benefits:

The salary range for this role will be between $135,000 to $160,000 and the base/variable split is 80/20. Final compensation will be determined by a variety of factors, including your location, and your experience, education, and certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. The compensation package also includes the following benefits, which may be updated from time to time:

• Health: medical, mental, dental, and vision
• Time away: Discretionary PTO and 11 public holidays
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as iniduals, as teams, and as a global organization. And to further make our point, let’s just say we’re very proud to be on Fast Company’s list of Most Innovative Companies and Newsweek’s list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

Belonging at LivePerson:

At LivePerson, people from erse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

Title: Order Management Specialist

Location: Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care from wherever is most convenient for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges and innovate on their solutions to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol HIMS . To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

About the Role:

As an Order Management Specialist, you will play a key role in the day-to-day processing of customer orders by supporting our Pharmacy Partners and internal stakeholders in identifying and resolving issues with orders in order to provide excellent service to our customers.

You Will:

• Run daily reports and monitor alerts to action, track and resolve non-RX and RX orders with issues.
• Contribute to and maintain spreadsheets including, but not limited to, categorizing issues, tracking errors, resolution times, identifying trends and root causes.
• Assist with maintaining key KPIs and SLAs with key stakeholders by timely reporting of issues, trends and opportunities.
• Collaborate closely for order resolution and escalating trending issues to the Order Management team and other cross functional teams such as but not limited to Telemedicine, Customer Experience, etc.
• Utilize internal documentation appropriately and participate in maintenance of up-to-date documentation.
• Ad Hoc projects and requests based on business needs.

You Have:

• 2 years of relevant experience
• Customer Support and/or Operations experience
• Experience in Health/Pharmacy a plus
• Certificate as Pharmacy Technician nice to have, but not required
• Strong pattern recognition
• Ability to prioritize and strong follow through
• Clear and proactive communication skills
• Ability to become familiar with new software tools and systems
• Competent with spreadsheets and understanding data (Excel or Google Sheets)
• A highly collaborative and team oriented approach

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$40,000$61,000 USD

We are focused on building a erse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Please do not send resumes to this email address.

Title: Billing Manager (Remote, US)

Location: Remote – United States

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

With rapid growth comes an influx of revenue! Openly is seeking an experienced, person-centered and culture-driven Billing Manager to join our operations team. The ideal candidate is highly skilled in managing a team responsible for financial and premium billing and demonstrates a strategic vision. This role requires a process-minded, self-motivated, curious, and high-energy inidual who can efficiently thrive in a fast-paced, performance-driven environment. This role will report to the Senior Director of Shared Services and oversee a small team of billing team members.

Key Responsibilities

• Effectively supervises team members to achieve timely, accurate, and quality outcomes of multiple billing and collection activities
• Coordinates daily departmental operations, ensuring organizational quality and compliance standards are met
• Trains and develops team members to ensure expertise and knowledge is well rounded across the team
• Approves write-off requests and premium refunds to our policyholders
• Improve service standards and recommend improvements to workflows and billing system enhancements that will forward achievement of department objectives
• Serves as the subject matter expert with the Product Management and Engineering Team to strategically plan billing system features
• Identifies, provides rationale, and benefits of process improvements
• Partners with Manager to review vendor contract terms and aptitude for contract renegotiations
• Assists in the monitoring and managing the departmental operating budget
• Serves as liaison to other internal and external departments to ensure efficient operations
• Help support different teams including Agent Experience, Finance, Accounting and Business Development Teams
• Ensure cooperative team environment by:
  • Effectively communicating with team members about department and company initiatives
  • Adjusting procedures as necessary to create process efficiencies
  • Encouraging constructive feedback from staff and between team members

Required Education

• Bachelor’s Degree or equivalent combination of education and work experience

Required Experience

• 3+ years within the P&C insurance industry required
• 3+ years of relevant billing experience
• 2+ years of team management experience
• 2+ years of stakeholder project management experience

Preferred Competencies/Skills

• Proficient in Word, Excel and PowerPoint
• Experience with process improvement design and implementation
• Extreme attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Listens actively
• Drives innovation
• Ability to act with discretion, tact, and professionalism in all situations
• Builds collaborative relationships internally to ensure company and objectives and initiatives are top of mind#LI-H

#LI-CB1

Benefits & Perks

• Competitive salary, corporate bonus program, equity position in a start-up company
• Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
• Company-paid 12 weeks parental leave policy
• The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
• Paid Time Off
• Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified iniduals with known disabilities under applicable law.

Manager, Product Regulatory Forms

(Charlotte, NC (Hybrid) or Remote)

Location: Charlotte, NC, US, 28277

Where you’ll work:

How you’ll contribute:

In this role, you’ll get to:

• Participate in all aspects of life insurance policy form development, spanning from project initiation through product launch.
• Influence project strategy and contribute towards resource planning and project plan development to ensure timely execution of requirements through all phases of projects.
• Draft policy forms and overseeing development form development of others.
• Shape the filing strategy for all life insurance projects.
• Work closely with all partner areas throughout the forms development process to complete all work necessary to file and obtain regulatory approvals of new life products and enhancements.
• Support life insurance product innovation by understanding state regulations, industry policy/filing trends, and regulatory issues impacting our business.
• Assist in reviewing final policy form documents for implementation.
• Develop and update processes associated with forms development and filing.
• Support ad-hoc requests.

We’re looking for people who have:

• 7 + years of policy form drafting and state filing experience preferred.
• Follow-up and adaptable through changing circumstances.
• Project-minded; must possess planning and organizational skills with the ability to communicate complex concepts to erse audiences.
• Effective organizational and time-management skills are essential along with excellent verbal and written communication skills.
• Capable of effectively handling multiple long-term projects and short-term ad hoc tasks simultaneously.
• Team player with ability to develop and sustain effective relationships across the company.

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.

What you’ll receive:

• Compensation – Base salary ranging from $100,000.00 to $125,000.00 plus competitive performance-based incentives determined by company and inidual results.
• Fexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates erse backgrounds and experiences.

We’re proud to be a FORTUNE® 500 company** and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of America’s Most Trustworthy Companies.

Senior Project Manager

Location: Remote (United States)

What You’ll Do

Relocity is seeking a Senior Project Manager who will play a pivotal role in overseeing complex projects, ensuring seamless delivery of our SaaS solutions to our clients, and fostering strong relationships with key stakeholders, both internally and externally.

You will utilize your expertise as a Senior Project Manager with exceptional customer relationship skills, extensive experience working with senior engineering teams, and a strong background interacting with both management and product management within the SaaS (Software-as-a-Service) industry. Prior experience at a Strategic Management Consulting firm is a plus.

This role reports to the Chief Technical Officer.

How You’ll Do It

• Project Leadership: Provide expert project leadership, effectively managing and coordinating multiple projects simultaneously. Drive project execution, ensuring on-time delivery, adherence to quality standards, and successful completion within budgetary constraints.
• Stakeholder Communication: Communicate project updates, milestones, and risks to stakeholders, including executive leadership, engineering teams, and customers. Provide regular status reports, conduct effective meetings, and foster transparency to ensure alignment and manage expectations.
• Customer Relationship Management: Act as the primary point of contact for key customers, cultivating and maintaining strong relationships to understand their requirements, address concerns, and ensure overall customer satisfaction. Develop a deep understanding of customer needs and act as a trusted advisor, leveraging your expertise to offer strategic guidance and solutions.
• Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Monitor project progress, proactively identify and mitigate risks, and adapt plans as needed to ensure successful project execution.
• Product Management Alignment: Work closely with product management teams to align project objectives with the overall product roadmap and strategy. Provide input on product requirements, feasibility, and prioritization, leveraging your expertise to contribute to product enhancements and customer-focused solutions.
• Senior Engineering Team Collaboration: Collaborate closely with senior engineering teams, understanding technical requirements, and providing guidance and support throughout the development lifecycle. Foster a collaborative environment, ensuring effective communication, and driving cross-functional alignment to achieve project goals.
• Process Improvement: Continuously evaluate project management processes, tools, and methodologies, identifying areas for improvement and implementing best practices to enhance efficiency, scalability, and quality of project delivery.

What Past Experience and Current Skills Will Enable Your Success In This Role?

• Minimum of 8 years of experience as a Project Manager, with a focus on delivering SaaS solutions.
• Strong customer relationship management skills, with experience interacting directly with clients and managing customer expectations.
• Proven track record of successfully managing complex projects, from initiation to completion, within a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with senior engineering teams and stakeholders at all levels.
• Solid understanding of software development methodologies, with previous experience working closely with engineering teams.
• Strong experience collaborating with product management, including product requirements gathering, prioritization, and roadmap alignment.
• Demonstrated leadership skills, with the ability to lead and motivate cross-functional teams.
• Strong analytical and problem-solving abilities, with a focus on driving results and overcoming obstacles.
• Prior experience at a strategic management consulting firm is a plus.
• Bachelor’s degree in a relevant field such as computer science, engineering, or business administration is preferred.

How We Support You and Work Life Balance

• Competitive Compensation
• Paid Time Off
• Paid Parental Leave
• Remote Workplace
• Flexible Work Schedules
• Professional Development Opportunities

Ecosystem Engagement Program Manager

CANADA – Remote, EMEA – Remote, LATAM – Remote, UNITED STATES – Remote

Full-time

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About the Customer Success Team

What you’ll do

You will be responsible for:

• Designing the overall scope and structure of your program, driving success by engaging relevant stakeholders from different teams within ConsenSys
• Owning the overall relationship, acting as a virtual ambassador’ between the groups to ensure alignment at both the tactical and strategic levels
• Align and harmonize OKRs and KPIs between the product teams and the customer success organization to drive successful collaboration
• Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently
• Ensure program documents are complete, current, and available
• Be proactive to ensure communication, awareness and visibility to all relevant stakeholders
• Identify people and resources needed and work closely with team leads in order to maintain visibility of multiple projects
• Reflect relevant status to leads as well as all relevant stakeholders

Would be great if you brought this to the role

• Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress
• Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships
• Your polished organizational skills, to manage multiple projects in parallel and keep track of
• Your background working with various agile methodologies and project management tools, implementing scrum and kan-ban boards on Jira, Confluence etc.
• Your experience leading programs or projects within software companies: this will be crucial to allow you to work independently and make a difference
• Your strong analytical skills, to plan and measure the success of your projects

Bonus if you have:

• Background in software-related customer-front professions such as CSM, customer support etc.

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environmentapply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.

US pay range (not including bonus, equity or other benefits)

$92,000$186,000 USD

Benefits

Competitive benefits

We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.

Equity

We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.

Recognized in the blockchain and Web3 ecosystem

Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.

Continuous learning & opportunities

We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and ConsenSys Academy our world-class blockchain and Ethereum program.

Unlimited vacation/holidays

We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in zero productivity days to take a break from work, shut down, and sit back and relax.

Flexible working arrangements

With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.

Remote first

You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.

Head of Operations

Finance & Operations Remote

• Location Remote
• Department Finance & Operations
• Employment Type Full-Time
• Minimum Experience Senior Manager/Supervisor

Head of Operations

Karam Foundation seeks a mission-focused, experienced, strategic, and process-minded inidual to join its senior management team. This person must be both a leader and a collaborator, creative and a solution and detail-focused implementor. Along with a focus on anticipating and planning, the ideal candidate will bring about cost-effective and measurable solutions to Karam’s operations. Karam is seeking to increase scale, efficiency and effectiveness across its finance, human resources, logistics and program departments. Our Head of Operations will lead by example and inspire and support the growth of the organization and the people in it.

Responsibilities:

Reporting to the CEO of Karam Foundation, the Head of Operations will lead operations including:

Working in partnership with the CEO and Chief Strategy Officer (CSO), create the strategic plan and implement new processes and approaches to achieve:

• Improved financial budgeting, forecasting, and reporting
• Champion staff recruitment and retention through improved hiring processes, updated HR policies and procedures, tuned benefits, and organizing professional and career development.
• Address transactional efficiency both inter and intra-organizationally
• Anticipate growth and advise on scaling, and consult on organizational improvements
• Identify and give shape to new operational and programmatic partnerships

Lead the Finance and Human Resource Teams:

• Coordinate the annual operations plan and budget
• Co-lead a performance management process that measures and evaluates operational progress
• Provide leadership and oversight for operations staff including those working for implementing partners
• Ensure collaboration, consistency, and supervision for processes across US and international operations

Along with the CEO and CSO, the HOO supports the management and provide leadership for:

• Karam Houses
  • Daily logistics
  • Financial Operations
  • Local staff recruitment and development
• Programs
  • Ensure operational support for program activities
  • Forecast and support growth in existing programs and new and ad-hoc efforts
  • Support the joint assessment of operational and program outcomes
  • Assist in resolving challenges and identifying new opportunities.
• Human Resources, Finance, and Technology
  • Co-Lead the growth of a creative, energetic and ethical work culture across
  • Lead human resources functions including training, development, compensation and benefits, employee relations, performance evaluation and recruiting
  • Develop an accounting system that provides the organization with timely access to accurate financial data and dashboards
  • Analyze the organization’s use of technology across the organization and identify new solutions and, when appropriate, efficiencies and savings
• Fundraising
  • Forecasting and reporting
  • Development and implementation of systems for reporting, measuring and supporting philanthropic operations
  • Administrative support proposal preparation and granting writing

Qualifications: A minimum of 6 years of experience 10 years preferred working in international development. At least 3 years should include operational roles involving multiple sites including start-up locations and complex political, legal, and social contexts. Experience interpreting and working with the requirements of funders and donors. Experience implementing organizational procedures and strategic plans. Strong organization, prioritization, and communication skills. You should be resilient, creative in solving problems, self-motivated and willing to work in a dynamic team environment. Ideally, the inidual is based in the United States and prepared to travel to international Karam locations regularly up to 30% of the time. You should be highly proficient with Google Suite and project and collaboration management tools such as Asana. Previous experience with accounting and HR is preferred. Fluency in English and either Arabic or Turkish is required. Must be eligible to be employed in the United States.

Reports to: CEO

Manages: Director of Finance and Grants Management

Provides Oversight: Human Resources Manager, Karam Evi

Compensation is commensurate with experience and qualifications.

Purchasing Manager

• Remote – US
• Full time
• posted on
• R-18468

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every inidual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

As Purchasing Manager for North America at Varian Medical Systems you will plan and implement activities related to the procurement of materials, parts, components, and equipment. You will also direct the activities of buyers and expediters to accomplish company objectives as well as track and provide feedback to the team on key department KPIs.

What You will do:

• Develop policies and procedures for the operation of procurement activities.
• Monitor the cost, schedule, and performance aspects of material suppliers.
• Coordinate purchasing activities with engineering and manufacturing departments to maintain inventories at planned levels.
• Coordinate purchasing responsibilities and issue mitigation of supplier account payable escalations.
• Take the lead on key supply chain issue escalations.
• May assist with the establishment and maintenance of the production control system.
• Select, develop, and evaluate personnel to ensure the efficient operation of the function.
• Perform all required management responsibilities including but not limited to: implementing the company’s policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varian’s business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization.
• Scope of role may include interaction with other sites and operations.
• Assure purchasing representation on change review board to coordinate subcontracted materials and minimize excess material write-off.
• Some travel domestic/international (25% or less)

What You will have:

• Typical Education and Experience: Bachelors Degree or equivalent 8 years of related experience. Previous managerial or supervisor experience is a plus but not required.
• Ability, competence, and confidence to lead people.
• Effective interpersonal skills.
• Experience with business finance, particularly to supply side economics.
• Knowledge and experience with Supplier contracting and negotiations.
• Knowledge and experience with Lean Manufacturing, DFT, JIT or similar principles.
• Good written communications skills are needed to communicate issues mitigation to key customers and Executive Management.
• Network with other Supply Chain professionals or organizations.
• Familiarity and working abilities with: Project Planning, charting and presentations, financial models.
• Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
• Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Previous SAP MRP experience is a plus.

# LI-Remote

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique inidual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Coordinator, Conference Operations

Remote

Contracted

AfroTech Conference Operations & Logistics

Mid Level

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious iniduals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity is looking for a Coordinator, Conference Operations to assist with project management across AfroTech events portfolio. This position is a W2, contract position which will join the growing Conference Operations team and will support the day-to-day management of AFROTECH conferences deliverables, cross functional meetings, and attendee support. This position is expected to work up to 29 hours per week; hours may be adjusted as needed in the Fall/Winter.

This role will report directly to the AD, Conference Logistics.

Contracted workers will be responsible for providing their own equipment, including but not limited to laptop computers, software, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

• Support operational needs for events and conferences in the AFROTECH portfolio.
• Support attendee customer experience during the planning phase, including managing the team inboxes.
• Support creative project needs for the department with the Creative Team. Manage Conference Ops team Asana tasks and ensure alignment with goals and efficient project tracking.
• Support the implementation of decor partner SOW in conjunction with VP, Creative Strategy, to ensure applications are aligned with creative design goals. Support the implementation of experiential activations and conference branding throughout conference venues.
• Support Blavity freight for AfroTech Conference and events and coordinate details with general service contractors and Blavity stakeholders.
• Support the production of the merch store activation in collaboration with the Creative Team and event designer.
• Support the Director with AP and contract management processes and protocols.
• Support a seamless event experience for all participants, sponsors, vendor partners, and staff.
• Apply standard operating procedures, internal communications and best practices to support effective cross-functional collaboration.

Qualifications:

• Education: BA/BS in Business, Hospitality, Marketing, or related field is preferred.
• Experience: 2+ years experience supporting conferences, special events, or projects with overlapping timelines
• Technologies: Fluent in Microsoft Office, MailChimp, Zoom, Salesforce, Zendesk, Google Suite, Asana, DropBox, Cadmium and/or comparable project management suite
• Additional Qualifications:
  • Superior organizational skills and excellent communication and proof-reading skills
  • Quick learner with a curious mind, the drive to learn whatever skills and software tools needed and a passion for efficiency.
  • High-energy, company-first and positive attitude.
  • Outgoing and sociable personality, an expert at interfacing with partners virtually and in person.
  • A healthy appreciation of GIFS and Black culture.

Details:

• This is a fully remote role, U.S.- based role. Occasional travel may be required.
• Candidates must be authorized to work in the U.S.
• Candidates must be available to work at least 50% in alignment with the Pacific Time Zone.
• The hourly rate for this role is $25 – $30.

To apply, please submit your resume and cover letter online at BlavityInc.com/Careers.

Blavity is committed to creating a erse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills. Blavity is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Project Manager (Ad Operations)

Remote

Full Time

Mid Level

MonetizeMore is seeking a collaborative and proactive Project Manager to join our team. In this role, you will primarily focus on collaborating and planning projects and tasks that need to be completed within the department and across other departments. As a Project Manager, you will be responsible for coordinating resources, managing timelines, and ensuring the successful execution of projects. The ideal candidate has excellent project management skills, thrives in a collaborative environment, and is adept at managing cross-functional teams.

What you’ll do: :

• Project Planning and Coordination: Collaborate with department heads and team members to develop project plans, timelines, and resource allocation.
• Cross-Department Collaboration: Foster effective communication and coordination between departments for successful project execution.
• Resource Management: Allocate and manage resources within and across departments to ensure efficient project execution.
• Timeline and Task Management: Develop project timelines, track progress, assign responsibilities, and monitor task completion.
• Stakeholder Engagement: Communicate project updates and milestones to stakeholders, managing expectations and ensuring satisfaction.
• Risk Assessment and Mitigation: Identify and mitigate potential project risks and address issues as they arise.
• Documentation and Reporting: Maintain accurate project documentation, and provide regular updates and reports to stakeholders.
• Continuous Improvement: Identify process improvement opportunities and implement best practices.
• Team Leadership: Provide guidance, support, and mentorship to project team members.
• Change Management: Assess the impact of changes on projects, develop change management plans, and communicate changes to stakeholders.
• Quality Assurance: Establish and enforce quality standards for project deliverables, ensuring adherence to defined criteria.
• Performance Evaluation: Monitor and evaluate project performance against key metrics, identifying areas for improvement and implementing corrective measures.

Who you are:

• Bachelor’s degree in a relevant field (e.g., business administration, project management) or equivalent practical experience.
• Proven experience as a Project Manager, with a strong track record of successfully managing projects from initiation to completion.
• Excellent project management skills, including planning, organizing, and prioritizing tasks effectively.
• Strong interpersonal and communication skills, with the ability to collaborate with stakeholders at all levels and across departments.
• Ability to lead cross-functional teams and manage resources efficiently.
• The detail-oriented mindset with a focus on quality and timely delivery.
• Proficiency in project management software and tools.
• Familiarity with project management methodologies and best practices.
• Strong problem-solving and decision-making abilities.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Project management certifications (e.g., PMP) are a plus.

What we offer:

• Competitive Salary: Our salary formula adjusts to your cost of living and experience.
• Work remotely: Live and work wherever you like!
• Flexible working hours: You have the autonomy to set your own schedule
• Retreats: We meet in person for company get-togethers.
• Professional Career: Growth, training, and learning opportunities=

Join our team and play a crucial role in driving collaboration, project planning, and successful project execution within and across departments. As a Project Manager, you will contribute to the overall success of MonetizeMore by ensuring effective project management and fostering a collaborative work environment.

Customer Operations Manager (m/f/d)

Remote or Berlin

Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.

As the Customer Operations Manager at Pitch you’ll be part of our Customer Success team and will be responsible for the tools and processes that help us support our customers and grow our revenue. The role will allow you to shape Pitch’s ways of working with customers from the inside out and have a tangible impact on customer experience as well as revenue generation. You’ll take ownership of our complex customer management tooling landscape and make improvements that you identify yourself as well as those required for new initiatives we’re working on as a team. If you’re passionate about building processes and enabling colleagues and customers with the right tools, we’d love to talk to you!

What you’ll do:

• Own the implementation, maintenance, and improvement of tools used by Customer Success and other customer-facing teams (primarily Braze, Hubspot, and Intercom)
• Collaborate with relevant teams to establish, drive, and maintain best practices in processes and customer-facing activities, such as lifecycle and sales pipeline management
• Work directly with our customer success managers to implement lifecycle campaigns delivering the right customer message, at the right time, in ways that help and delight our customers and drive retention and expansion of Pitch’s Pro workspaces
• Identify opportunities for process and workflow improvement by understanding each stakeholder’s workflows, proactively sharing insights, and making suggestions
• Work with our data engineering team to feed information about customers into other relevant tools, using integrations like Segment, Hightouch, or Zapier
• Partner with the analytics team to analyse and interpret revenue-related data to identify trends, patterns, and insights in order to optimize processes and uncover growth opportunities
• Ensure tools used by customer-facing teams are managed in a compliant and secure way to ensure we always put the security of customer data first

Who we are looking for:

• You find joy in understanding and resolving the challenges of customer-facing teams in order to improve the overall customer experience and optimize revenue generation.
• You have at least 3 years of relevant experience in a technical operations role, for example in revenue or sales operations, or customer relationship management (CRM).
• You’ve worked closely with customer success, sales, and/or marketing teams, and have a deep understanding of their processes, business objectives, and typical challenges.
• Ideally, you have knowledge of lead generation, funnel management, sales forecasting, pricing strategies, and marketing automation.
• You’re familiar with CRM tools like Braze, Hubspot, Intercom, or similar. You’ve set these tools up from scratch or are able to deeply understand and improve existing setups. It would be great if you’ve also worked with tools like Segment, Hightouch, or Zapier.
• You have solid experience in writing maintainable and readable SQL, and are proficient in data analysis and interpretation.
• You’re familiar with using APIs, webhooks or other tools to develop modular workflows.
• You’re a self-starter and proactive in your approach to problems. You have a vision for what you want to achieve, work in an organized way, and document what you do.
• You’re a strong communicator and enjoy working cross-functionally with different teams.
• You work independently, and effectively in a remote team (potentially) spread over several timezones. Your main stakeholders are based in Germany, therefore, a significant timezone overlap is required for your working hours.

Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!

Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.

Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!

Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!

Sr. Product Manager: Search/Recs/AI (Remote)

Location: Remote / Home Office, United States of America

Category: Corporate

Job Id: 5672388003

Job Summary:

The Sr. Product Manager Search/Recommendations/AI will drive customer and user experience initiatives for our global Search and Recommendations related pages on all platforms (desktop, Mobile Web and App). This role will be responsible for analyzing data and developing a roadmap to help deliver an optimal localized experience for our global customers. This role requires regular communication with cross functional teams and provides strategies and updates. The Sr. Product Manager is also responsible for the product functionality and usability and to communicate effectively with IT to make sure requirements are met

Job Expectations:

• Drives the Search and Recommendations user experience for desktop, mobile web and app platforms

• Summarize and analyze findings from user research and customer behavior patterns and create actionable plans to optimize experience for our global customers
• Define product roadmap, manage projects/tasks and communicate updates with all relevant stakeholders
• Prioritize and document product requirements, user stories and designs for feature enhancements for existing and new application modules while considering the needs of customers, competitive market offerings and our overall company strategy.
• Collaborate with stakeholders, CX team, designers, and technical teams to understand requirements, define the scope of work and align on vision of the digital experience strategy
• Take an active role in the estimation, sprint planning, daily scrum, and retrospective meetings

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Well versed in e-commerce/web driven companies and understands how to meet customer expectations related to Search, Search Engine Results Pages (SERP), and Product Recommendations for different platforms
• Familiar with Generative AI, large language models, and API integrations
• Strong background in multivariate testing and leveraging data to drive business decisions
• Ability to multitask and thrives in a fast paced environment
• Strong understanding working in Agile (SCRUM/Kanban) environment
• Strong understanding of UX/UI requirements
• Wireframing basic requirements, mock up the general direction
• Excellent written/verbal communication and must work will with others
• Customer first mentality with the knowledge to work with internal groups to make their websites more user friendly

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

• Generally requires five (5) or more years of Product Ownership within an e-commerce or consumer software setting.

Education Requirements:

• Bachelor’s Degree required. A Computer Science degree is highly preferred.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment
• Ability to work extended hours as required

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$176,534$264,801 USD

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party (“Agency”) candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly

iHerb Benefits

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Title: Global Travel Program Manager – Remote

Location: US National

Full-Time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

We are looking for a Global Travel Program Manager reporting into the Global Procurement organization who will direct, operate, and administer the corporate travel program, provide support to business travelers and negotiate with vendors, provide analytics and regular reporting on travel spend.

What You’ll Do:

• Set company global strategy for travel related spend categories: airline, hotels, train and car rental
• Handle and oversee all travel arrangements (air, lodgings etc) and operations
• Establish and maintain strong business relationships with preferred travel and third party meeting management vendors
• Lead business reviews with vendors and partner agencies to drive accountability and improve supplier performance
• Coordinate and provide support globally to business travelers
• Provide VIP support for executive travelers
• Periodically review travel program performance and implement changes to improve and enhance it
• Reduce friction across all stages of the travel cycle
• Negotiate contract rates and oversee corporate travel agreements (air, lodgings etc.)
• Educate and work with travelers on travel policy compliance
• Prepare and deliver periodic reports on travel KPIs and travel spend against budget to support executives and accounting teams in managing travel and expense budgets, partner savings, compliance reporting and contribute to erse supplier reporting
• Support corporate meetings program with travel analysis, recommendations, cost estimates and operational support (bookings, inquiries, RFPs etc)
• Maintain and simplify training and resources related to travel processes.
• Work with Global Mobility team to ensure compliance with company policies

What You’ll Need:

• 5+ years corporate travel program management experience plus 1-3 yrs supervisory experience
• Knowledge of international travel, travel industry players, best business practices
• Knowledge of travel booking tools (Navan, former TripActions, knowledge preferred)
• Excellent communication skills at all levels of the organization, including C-level
• Customer focus, positive (can do) attitude and problem solving skills
• Excellent negotiation skills
• Ability to analyze travel spend to identify trends and make recommendations on travel policies and programs

Bonus Points:

• High-tech, start-up, rapid growth and/or publicly traded company experience
• Ability to work quickly and accurately under pressure and with time constraints
• Proven ability to manage change effectively while being mindful of business processes and systems implications

#LI-Remote

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $90,000 – $150,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Global Commodity Manager

locations

Remote – US

Beijing, China

time type

Full time

job requisition id

R-19620

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every inidual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Job Description:

• Reviews and analyzes purchase requisitions.
• Coordinates purchasing activities with manufacturing, planning and engineering departments to acquire inventory in a cost effective and timely manner.
• Processes purchase requisitions, purchase change orders and requests for quotes to suppliers.
• Oversees procurement business system data input and integrity.
• Participates in maximizing the procurement teams’ changes, part parameters; quote table maintenance, supplier database information, error report analysis, and part number/supplier code information.
• Performs cost analysis and volume planning for major commodities (e.g. materials, components, equipment and services).
• Monitors the cost, schedule and scope of assigned subcontracts to negotiate highest quality at best value.
• Develops new supply sources where vendors and suppliers are no longer competitive.
• May recommend cost saving proposals including make-versus-buy analysis or alternative sourcing.
• Interacts closely with suppliers and QA to resolve quality issues.
• Works with management to address all aspects of commodity management, including procurement support, commodity business plans, market trends assessment, pricing, and product availability.
• Requires domestic or global expertise of assigned commodities.

Minimum Required Skills and Knowledge:

• Read drawings and understand specifications.
• Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
• Experience with HCM (e.g, Workday) or equivalent ERP product and productivity software desired.
• Experience in SAP preferred.

Typical Education and Experience:

• Bachelor’s degree (or equivalent experience) and 8 years of related experience or Master’s degree with 6 years of related experience.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique inidual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Pay Transparency Non-Discrimination Provision

The base pay range for this position is

Min $85,700 – Max $154,200

The pay wage range shown is based on the job posting’s primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

Senior Technical Project Manager

Remote Location, United States

ID: 3000763

Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

JOB SUMMARY/OVERVIEW

The Senior Security Technical Project Manager is responsible for the leading project(s) across one or more departments. The Project Manager will partner and work closely with leaders across the organization to complete projects that support the roadmap and strategic vision. They will be responsible for planning, organizing and ensuring completion of projects on schedule and within budget including the management of issues, risks, and project/program change requests to ensure successful and timely project delivery as well as managing resources, schedules and adherence to SDLC control guidelines as required throughout the project life cycle. They will also contribute to process improvement initiatives as it relates to improving program delivery.

Projects are typically focused on the delivery of a corporate-approved initiative focused on achieving business outcomes through the use of technology. Rather than technical skills, project management skills are essential, but a strong technical background is often required to handle competing interests.

This role will also contribute to program process improvement initiatives. The ideal candidate will thrive in a fast-paced environment where personal responsibility and open, direct, respectful communications are critical.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Partners with key stakeholders to develop and manage project plans that include identifying/documenting project objectives, key milestones, resources requirements and scheduling, performance indicators, and budget considerations
• Procures adequate resources to achieve project objectives in planned timeframes
• Leads the day-to-day project activities and resources and chairs the project management team meetings
• Provides timely status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership
• Understands interdependencies between technology, operations and business needs
• Demonstrates a functional acuity to support how solutions will address client goals while maintaining alignment with industry standards
• Manages project scope and changes
• Delegates tasks and responsibilities to appropriate project resources
• Monitors, tracks, and controls outcomes to resolve issues, conflicts, dependencies, and critical path deliverables
• Develops and delivers progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, CSO, and other key partners
• Resolves the frequency and content of status reports from the project and program team, analyzes results and troubleshoot problem areas
• Defines success criteria and disseminate them to involved parties throughout the project and program life cycle
• Identifies and develops trusted adviser relationships with project and program sponsors and partners
• Other projects and responsibilities may be added at the manager’s discretion

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor’s degree required

Training Requirements (licenses, programs, or certificates):

• PMP certification highly desirable
• Any project management certifications desired but not required

Experience:

• 5+ years of experience coordinating projects
• Previous experience running Security Projects is preferred
• Knowledge of Identity and Access Management, Security Architecture and Operations, and/or Governance, Risk and Compliance is preferred
• Knowledge of working with the ServiceNow platform or portfolio management tools is preferred

Other Knowledge, Skills and Abilities:

• Ability to complete routine work with little supervision and instruction, and general instruction over new projects or assignments.
• Demonstrates ability to work on problems of erse scope where data analysis requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Excellent verbal and written communication, including presentation and facilitation skills. Work typically impacts direct peers, supervisors, and cross-functional partners.
• Excellent attention to detail
• Excellent interpersonal skills
• Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities
• Proficient in Microsoft Office Suite

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)

• Minimal travel required
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

The salary range for this role is $83,000 to $149,400. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

"

Why Vendoo?

We are an inclusive company that gives anyone the opportunity to manage their own business regardless of their race, age, disability, color, or religion. We give an opportunity to everyone who needs a job by becoming a reseller using our application. We fight climate change and reduce clothing waste by promoting reselling and being the #1 tool for resellers. We give hope to people who can't find a have a job to manage their own business with our application.

What do we offer?

💸 Pay in USD through Deel. 🏖 Fully remote, work from anywhere you like. 🌴 Yearly Team retreats. 🛫 30 days PTO per year. 🌎 100% Global Health Insurance coverage and 50% for dependents. 🧠 $500 yearly for educational content. 💻 $500 yearly for home office equipment. 👱🏻‍♀️ 12 weeks paid maternal leave. 🧔🏻‍♂️ 8 weeks paid paternal leave.

About the role

Being a Senior PM at Vendoo means being part of a fast-paced startup that deeply cares about processes and people. We're constantly elevating the standard of quality for our products. You will significantly impact the tools and techniques we use to bring to market software that helps resellers. You’ll serve a vital role here: from managing product processes to running discovery on new products and features or talking to users to ensure the quality of every detail in the product.

Responsibilities

Manage the Product Manager team process.Own product management for our suite of software products.Working through complex and ambiguous resellers needs to clarity and focus.Partner closely with the business, design, and development teams to define effective solutions to problems.Establish and maintain our product roadmap and processesResponsible for communicating that information to the team.Shape our product roadmap from our high-level vision and from a set of OKRs.Define and measure product experiments/success. Data fluency and comfortable working with data.Use your extensive experience to train and mentor other product managers on the team.

Requirements

Previous experience leading a Product Team or 5+ years of experience working as a Product Manager in a fast-paced or startup environment.A strong history of solving a variety of complicated problems.Experience with product development methodologies and best practices.Experience establishing and maintaining product processes.Fluency with metrics and data-driven product decisions.Experience owning the delivery of OKRs outcomes end-to-end.Strong writing, speaking and documentation skills.Experience running user interview processes.Managing internal and external deadlines and expectations.Good knowledge of what a good user experience is.Strong organizational skills and the ability to self-manage work to be done.Flexibility in hours available to work for occasional collaboration with global team members.

Nice to have

Worked in the e-commerce or related reselling industry.Worked at a startup before.Familiarity with software: Jira, Notion, Mixpanel and Figma.

About us

Vendoo is an online cross-posting platform created for resellers. We help them manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.

Our recent milestones include:

Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022- Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. May 2020, Became Profitable. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo to the public and started charging.. Jul 2019, Launched our public beta.

Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.

Learn more about us at:

* https://www.vendoo.co/

",

"

Why Vendoo?

We are an inclusive company that gives anyone the opportunity to manage their own business regardless of their race, age, disability, color, or religion. We give an opportunity to everyone who needs a job by becoming a reseller using our application. We fight climate change and reduce clothing waste by promoting reselling and being the #1 tool for resellers. We give hope to people who can't find a have a job to manage their own business with our application.

What do we offer?

💸 Pay in USD through Deel. 🏖 Fully remote, work from anywhere you like. 🌴 Yearly Team retreats. 🛫 30 days PTO per year. 🌎 100% Global Health Insurance coverage and 50% for dependents. 🧠 $500 yearly for educational content. 💻 $500 yearly for home office equipment. 👱🏻‍♀️ 12 weeks paid maternal leave. 🧔🏻‍♂️ 8 weeks paid paternal leave.

About the role

Being a Senior PM at Vendoo means being part of a fast-paced startup that deeply cares about processes and people. We're constantly elevating the standard of quality for our products. You will significantly impact the tools and techniques we use to bring to market software that helps resellers. You’ll serve a vital role here: from managing product processes to running discovery on new products and features or talking to users to ensure the quality of every detail in the product.

Responsibilities

Manage the Product Manager team process.Own product management for our suite of software products.Working through complex and ambiguous resellers needs to clarity and focus.Partner closely with the business, design, and development teams to define effective solutions to problems.Establish and maintain our product roadmap and processesResponsible for communicating that information to the team.Shape our product roadmap from our high-level vision and from a set of OKRs.Define and measure product experiments/success. Data fluency and comfortable working with data.Use your extensive experience to train and mentor other product managers on the team.

Requirements

Previous experience leading a Product Team or 5+ years of experience working as a Product Manager in a fast-paced or startup environment.A strong history of solving a variety of complicated problems.Experience with product development methodologies and best practices.Experience establishing and maintaining product processes.Fluency with metrics and data-driven product decisions.Experience owning the delivery of OKRs outcomes end-to-end.Strong writing, speaking and documentation skills.Experience running user interview processes.Managing internal and external deadlines and expectations.Good knowledge of what a good user experience is.Strong organizational skills and the ability to self-manage work to be done.Flexibility in hours available to work for occasional collaboration with global team members.

Nice to have

Worked in the e-commerce or related reselling industry.Worked at a startup before.Familiarity with software: Jira, Notion, Mixpanel and Figma.

About us

Vendoo is an online cross-posting platform created for resellers. We help them manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.

Our recent milestones include:

Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022- Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. May 2020, Became Profitable. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo to the public and started charging.. Jul 2019, Launched our public beta.

Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.

Learn more about us at:

* https://www.vendoo.co/

",

Title: Creative Project Coordinator – Remote

Location: United States (CST hours)

Overview

PLACEMENT TYPE:

Temporary

SALARY (USD):

$23-$25/hour

Provide the Brand Creative team with project coordination services that drive, guide and deliver work that aligns with company-identified goals.

Core Responsibilities

Resilient & adaptable: Accepts change, demonstrates an appropriate level of composure and patience under trying circumstances; Occasionally pursues challenging/stretch assignments that build capabilities; Gains trust by being open and flexible.

Demonstrates courage: Offers useful recommendations, raises difficult issues to ensure they are addressed; Ensures that lessons learned are applied to future situations.

Job Responsibilities

QUALIFICATIONS

Title: Product Operations Manager – Remote

Location: United States

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As Product Operations Manager, you aid the construction of a Voice of Customer strategy to facilitate feedback from our Pros. You have excellent communication, building trust with our Pros and Product Managers to ensure our tools are most effective for our customers. You are responsible for promoting next-level alignment and improving our working strategy. You work closely with our Product and Engineering leaders and cross-functional leaders to ensure business alignment.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Build a Voice of Customer strategy that helps facilitate feedback from our Pros and instills trust with Pros and Product Managers
• Synthesize feedback from many sources and utilize data to provide digestible insights to help our Product Managers
• Highlight cross-functional dependencies, create roadmaps, and ensure all of our globally distributed Product teams work cohesively
• Drive cross-functional teams to ensure alignment of strategy execution and lead collaboration with key stakeholders across all functions for efficient product delivery
• Develop key metrics to consistently measure our Product Teams across the organizations
• Partner with Product Managers and Product Directors to enhance the process of building high quality products and features to delight our Pros

Qualifications:

• 3 years experience in product management, strategy consulting, or building Voice of the Customer programs
• Experience in operations and process optimization
• Ability to develop Voice of Customer programs, operationalize Product to customer interviews, and to aggregate requests from our customers and across the business to develop qualitative insights for Product Managers
• What will help you succeed in this role:
  • Strong communication skills and the ability to foster relationships with cross-functional teams
  • Strong affinity for product and operations
  • Invent and build enabling processes, with the persuasion and emotional intelligence to implement across multiple teams
  • Excellent organizational and project management skills
  • Experience in product operations
  • Deep understanding of Product Management
  • Experience in highly metrics-driven product organization
  • Experience in building Voice of Customer programs
  • Strong Customer empathy

#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $94,000-$118,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Business Operations Manager

at Whatnot

Remote – US

Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

The Role

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot’s leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.

This role is a terrific introduction to Whatnot, and allows impactful iniduals to learn about the business while contributing to a variety of high-impact, critical initiatives.

• Lead cross-functional projects to scale functions and capabilities
• Proactively identify inhibitors to growth
• Define and measure critical important metrics
• Drive efficiency and transparency in processes
• Ensure roles and personnel are aligned to objectives

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

• Bachelor’s degree in Business, Economics, or related field
• 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup
• Eager for new opportunities and challenges
• Curious to learn about different parts of the business and how to pull certain levers to grow faster
• Fast-paced, requires little oversight to deliver
• Proven leadership and relationship-building skills
• Demonstrated ability to solve problems using data and process improvement
• Able to move remarkably fast with little structure, guidance

Nice to Have

• Experience working on a marketplace or a two-sided platform.
• Experience or passion for buying and selling in online marketplaces communities
• MBA
• SQL & Dashboard experience

Benefits

• Competitive base salary and stock options
• Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
  • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
  • Dental and Vision sponsored 100% by Whatnot for employees and dependents
• Work From Home Support
  • Laptop provided by Whatnot and home office setup allowance
  • $450 work-from-anywhere quarterly allowance for cell phone and internet
• Care benefits
  • $1,350 quarterly allowance on food
  • $1,500 quarterly allowance for wellness
  • 16 weeks Paid Parental Leave and gradual return to work
  • $5,000 annual allowance towards Childcare
  • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Professional Development
  • $2,000 annual benefit to invest in your professional development
• 401k offering for Traditional and Roth accounts provided by Betterment
  • Employer matching contributions of 100% of up to 4% of contributions on base salary

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value ersity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Manager, Sales Compensation

Location: Remote-Global

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

• Develop and execute the sales compensation strategy, policies, and procedures in alignment with Remote’s growth goals and industry best practices.
• Design and implement a comprehensive sales compensation plan that attracts and retains top sales talent, drives revenue growth, and supports a high-performance sales culture.
• Manage the GTM (Go-to-Market) planning aspects, including quarter-on-quarter transitions, quota planning, and territory management.
• Collaborate with Sales leadership to establish performance metrics, targets, and quotas that align with business objectives and drive desired sales behaviors.

What you bring

• 6+ years of relevant work experience – sales compensation at a high-growth start-up, or public tech company.
• A proven ability to build strong and collaborative working relationships with business partners at all levels of the organization.
• Expert modelling skills (Captivate IQ experience required).

Practicals

• You’ll report to: Director, Field Revenue Operations
• Team: Revenue Operations
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

Roughly 4 hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Interview with team leader
5. Prior employment verification check (Read more at remote.com/employment-checks)

#LI-DNI

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits are for all Remoters:

• unlimited personal time off (minimum 4 weeks)
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Need help? Email [email protected]

"

About Omnistrate

Omnistrate is a dynamic cloud platform that transforms docker images into multi-cloud PaaS/SaaS, streamlining the process of deploying and managing the lifecycle of applications. Backed by Y-Combinator and top VC firms in Silicon Valley, Omnistrate aims to redefine cloud management and usher in a new era of enterprise solutions.

We are looking for the best and brightest to join our mission - to redefine and streamline the process of transforming software into enterprise-grade SaaS solutions. Here, you'll not only be part of an industry-leading team but will also have the opportunity to shape the future of SaaS. Our team is composed of top-notch professionals from industry giants like AWS, Microsoft, Confluent, Walmart, and IBM, bringing decades of experience in this domain.

Qualifications

* 6+ years of product management experience, 3+ years experience with cloud products/services

Responsibilities

* This role will help drive and turn into reality our multi-year strategy, and drive Omnistrate product holistically

",

Title: Product Manager

Location: Remote

As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission – to help people rebuild financial health – and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital C .

And it starts with our team here. We are a team of caring, innovative, and inclusive iniduals who thrive in being immersed in erse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome iniduals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500 , the seventh fastest-growing Chicagoland company by Crain’s Chicago Business, and was named on Built In’s 2022 Best Places to Work in Chicago.

What you get to do:

OppFi is expanding our Product Management team within the Platform Value Unit. OppFi’s Platform Value Unit is an integral component of the company’s goal to improve the platform’s infrastructure and plays a key role in the organization’s data-driven transformation. As a Platform Value Unit Product Manager, you will be an integral part of a team deploying data infrastructure products at scale. You will partner with cross-functional teams including analytics, product, engineering, data governance, marketing, information security, and data operations to deliver high-quality data products that enable data driven decision making at scale. We value teamwork, collaboration, and information sharing as a team and as a company.

Specifically, you will report to the Platform Value Unit Group Product Manager and you will:

• Manage Platform Value Unit roadmap projects, collaborating with the data engineering and InfoSec teams to effectively operationalize and unlock the value of data.
• Collaborate with cross functional teams to identify gaps in user’s data experiences to prioritize and execute on new and ongoing initiatives.
• Identify and develop solutions to make data analytics accessible, simple to use, scalable and operational.
• Continuously identify opportunities for automation, cost savings, self service models where possible.
• Monitor industry trends and technology advancements in data engineering and analytics to inform product roadmap and strategy in the areas of building data products where it makes sense.
• Build strong relationships with internal stakeholders, customers, and partners to ensure successful adoption and satisfaction with our data products
• Drive measurable ROI by defining proper KPIs, stakeholder alignment, technology evaluations etc.
• Drive several aspects of the data platform including reliability, observability, extensibility, usability, security compliance, and release discipline
• Oversee projects end-to-end, including finding the requirements, measuring the root-cause, communicating findings, and implementing solutions.
• Partner and manage the relationship with a part of the business, including ensuring correct requirement gathering, overseeing all the analyses, projects, and output, and ensuring clear expectations in deliverables.

What you will bring to the team:

• 2+ years of experience in product management, B2C analytics and FinTech experience preferred
• 2+ years of experience in data engineering, data analytics, or related fields
• Advanced SQL skills
• Experience translating data analysis into action and explaining those to experts and non-experts.
• Ability to ingest large sets of data to create an analysis output that will help inform strategic tests related to pricing strategy, user experience optimization, or reduce customer churn
• A quantitative degree in a field like Statistics, Economics, Mathematics, or Engineering preferred
• Ability to break large projects into smaller pieces and the ability to convert ideas into testable hypotheses and/or next steps
• AWS Data Analytics experience
• Expertise with multiple platform stacks and tooling (Snowflake, Airflow Orchestration, etc.)
• Experience with cloud computing systems such as Azure, AWS, or Google Cloud Platform
• Experience using Product Analytics tools such as Heap or Fullstory and Data Visualization Tools such as Tableau or Periscope to diagnose web conversion rates and suggest improvements to drive key product metrics
• Demonstrated experience in working with cross functional teams across the company, gathering requirements, prioritizing initiatives, setting data platform KPIs
• Experience driving end to end ETL data pipelines, from ingestion of data to consumption by business intelligence, analytics and other data consumer teams
• Adaptability to a dynamic, fast-moving environment, with a growth mindset and openness to feedback

Reports to: Group Product Manager

Job Level: Lead

The minimum salary for this role is $94,000. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

Total Rewards and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.

EEOC Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified iniduals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected].

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the “OppFi California Employee Privacy Policy”, which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/

Product Manager

Location: Remote, US

The Basics

As a Product Manager at Tanium, you will be responsible for the development and business success of a Tanium product, service, or solution. In this role, you will tightly involved with engineering, product, sales, marketing, and technical account managers to ensure smooth design, development, and maintenance of Tanium’s solution.

What you’ll do

• Collaborate with other Product Managers to define the strategic short- and long-term technical roadmap of products and identify new opportunities.
• Work closely with development, user experience, quality assurance, and technical documentation teams to deliver on agreed-upon roadmap.
• Document technical specifications, use cases, requirements, user interface mockups and business logic.
• Partner with internal teams on development of appropriate materials to ensure successful enablement and training on new features and updates. Work remotely with a globally distributed cross-functional team as part of the agile development process.

We’re looking for someone with

Education

• BA required

Experience

• Minimum 3 years of experience with the full life cycle of product development.
• Technology background, preferably with security, systems management, IT asset or operations management products.
• Understanding of software programming and API usage.

Other

• Align with the Tanium values: we win as a team, we do the right thing, and we are unstoppable.
• Strong organizational, written communication, verbal communication, and presentation skills
• Intuition and empathy for the customer: we solve problems that align with Tanium’s platform and present opportunities for rapid growth.
• Grit; ability to deal with and overcome challenges and ability to deal with ambiguity.
• Do-what-it-takes approach; willingness to get your hands dirty.
• Entrepreneurial spirit who is never satisfied w/ 2nd place.

About Tanium

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and ersity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the ersity of our customers and communities is reflected internally in our team members. We strive to create a erse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get (US Only)

The annual base salary range for this full-time position is $85,000 to $250,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Engineering Manager

Location: Americas Remote

Hi, I’m Kitt, VP of Engineering at Customer.io.

I’m looking for an Engineering Manager to join our Customer.io Data Pipelines (CDP) team. While your influence is important across the entire engineering organization, your most important responsibility will be to lead your software engineering squad through product discovery that helps identify and break our product goals into technical projects. Our ideal candidate will have experience building and leading engineering teams specializing in ensuring the satisfaction and retention of key customers. As an Engineering Manager for Customer.io, you will work with Leadership and your peers to shape the engineering culture and process as Customer.io continues its growth in 2023 and beyond.

Our mission is to provide a best-in-class message management system to help our customers quickly craft meaningful content that reaches their customers. We know that data management can be a headache and have long recommended using a customer data platform as standard practice. For years we’ve also been building customer data platform features, including Reverse ETL, custom objects, and a sync to data warehouses. Now we’re building Customer.io Data Pipelines (CDP). CDP connects our customer’s data to every product in their tech stack.

We are seeking product-minded, empowered iniduals who work collaboratively with their peers on interesting problems, and get those solutions into the hands of customers quickly. We value ersity, attracting the best people in the world to serve as colleagues. Our flexibility and freedom to work from anywhere in the world enables you to craft a work environment in which you can do your best work.

As an Engineering Manager at Customer.io, you will…

• Initiate, influence, and drive technical projects within your squad, ensuring our solutions are scalable, architecturally sound, flexible, and secure, and that technical debt is incurred consciously and repaid in a reasonable time
• Empower the engineers and dev leads in your squad to succeed by identifying how to measure success and mentor them on how to achieve those goals
• Build and maintain a partnership with your Product Management and Design peers
• Champion our culture. We strive to be inclusive, cooperative, and empathetic.
• Recruit and hire new team members, with an emphasis on increasing our ersity.
• Improve our processes, and identify gaps in how we work.
• Work directly within your squad to create accountability for delivery timelines, promote healthy work culture, and ensure quality in new product features.
• Be an advocate for our vision of a great product team: Product Management defines problems and outcomes, while Engineering & Design define the solutions.

We’re looking for someone who is

• An experienced Engineering Manager at an established, high-growth SaaS company
• Demonstrates the ability to understand technical architecture, review design work, and provide feedback to a talented team of engineers
• Has a broad engineering background and deep experience leading full-stack teams
• An experienced leader who makes people and teams around you better through direct yet kind feedback, effective mentorship, and proactive collaboration
• Preferably 7+ years of experience as a Fullstack/Backend Software Engineer
• Preferably 5+ years of experience as an Engineering Manager/Tech Lead

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 5,300 internet businesses use Customer.io to manage, send, and track performance of email, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We offer a starting salary of USD $172,000 – $195,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 16 weeks paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
• Health and wellness allowance – up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – up to $2,000 USD reimbursement per year to use on conferences, books, classes, workshops, and passion projects – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
• Opportunities to meet in-person with your peers throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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What to expect from the role

Playbook designers are equally excited about solving complex UX problems and delivering well-crafted solutions with visual polish for our users. Designers at Playbook may have different strengths, however they all have a good skill with both visual and interaction design. This allows them to work quickly at different levels of fidelity, depending on the context.

Our designers think about the user’s journey over time as they interact with our product and Playbook as a whole. They design for all the touch points and interactions a user has.

They don’t become too attached to ideas and solutions before they collect data and come in contact with other’s opinions (internal and external).

You’ll validate ideas and concepts quickly and design solutions meticulously—with attention to every detail. You’ll also have a lot of input into what makes UI beautiful, interactions engaging, and what makes an experience lovable.

Who you are

• You produce solutions which are well-reasoned, usable and lovable. They relate clearly to the identified opportunity and the desired outcome of the team.
• You are able to break down complex problems and access potential impact of your solutions.
• You thrive on feedback and share rough ideas often and early. You consider several alternative solutions to the problem.
• You are a team player, you collaborate on a regular basis with PMs and engineers.
• You understand the value of user research and can perform user research activities yourself. Activities as but not limited to user interviews, user testing, field studies, competitor analysis, etc.
• You have a good visual taste and understanding of font, typography, layout, colour, etc.
• You have experience designing mobile first products.

Experience Requirements

• 5+ years of experience designing B2C or B2B2C products with focus on UX.
• Self-motivated, exceptionally detail-oriented, you work collaboratively, you have a “get it done” attitude and a background of delivering superb work again and again.
• Excellent communication and presentation skills.
• Proven track record of shipping and iterating on products.
• Strong experience with current design tools (Figma, Sketch, Adobe Creative Suite, etc.), and eagerness to learn new ones.
• Strong portfolio of work showcasing experience in user-centered design and interaction design.

Benefits

• Fully remote role in a company with a strong international culture with members in the U.S., Poland, Spain, Denmark, Netherlands, and more.
• Competitive salary (including equity and benefits)
• Membership to Playbook — access to 60,000+ premium fitness workouts
• Apple equipment

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