"

As an Engagement Manager, you will work directly with the founding team as one of the first non-engineering employees. This is a unique opportunity to shape the future of kapa.ai and have a significant impact on our rapidly growing business. You'll be at the forefront of engaging our expanding customer base and driving our commercial success.

In this role, you will:

* Collaborate closely with the founders to develop and implement customer engagement strategies

You may be a good fit if you have:

* A \"founder-ish\" mindset with the ability to thrive in an early-stage startup environment

",

About Us

At Sending Labs, we don’t just create secure communication infrastructure as a pioneer; we create future-focused products, services, and experiences that redefine customer expectations within the Web3 ecosystem since 2022. Our mission is to revolutionize communication in the Web3 era.

In February 2023, we secured USD $12.5 million in seed funding from top investors. Our flagship products, SendingNetwork and SendingMe, create a truly decentralized, Web3-native hub for secure chat, transactions, and community-building. We empower Web3 communities, developers, and users with the tools they need to communicate securely while maintaining ownership over their data.

Our co-founders, serial entrepreneurs with a history of building a B2C mobile browser with over 200 million users globally, lead a talented team of more than 40 iniduals worldwide. Our team’s entrepreneurial experience and technical capabilities drive our mission forward.

Join Sending Labs, and help shape the way we communicate in the Web3 space. You will have the chance to build a product from the ground up, with the goal of reaching 1 billion users. It all starts with you!

About This Role

As the PR and Community Manager, you will play a pivotal role in shaping our brand’s presence and community engagement. Your responsibilities will cover public relations, content creation, and community management, ensuring our messaging aligns across all channels and resonates with our Web3 audience. This role blends creativity, storytelling, and strategy, allowing you to drive both brand awareness and community interactions.

Key Responsibilities

• Content Creation: Develop high-quality content that simplifies complex Web3, Infra, crypto, NFT, and blockchain concepts, including press releases, blog posts, whitepapers, case studies, and social media content.
• Brand Voice: Ensure consistency in our brand’s voice across all platforms, reflecting our values and strategic goals.
• Social Media Management: Oversee Sending Labs’ social media presence, focusing on platforms like Twitter and Discord. Generate, edit, publish, and share captivating content daily across Web3 channels.
• Community Engagement: Cultivate a vibrant and connected community, fostering engagement and support for business objectives, events, and marketing initiatives. Actively engage with Key Opinion Leaders (KOLs) and drive community-driven initiatives.
• Content Coordination: Collaborate with the Product and Marketing teams to ensure alignment with brand messaging and strategic goals.
• PR Strategy: Manage media relations, coordinate PR campaigns, and create content that elevates brand awareness.
• Trend Monitoring: Stay on top of social media trends and industry conversations to identify engagement opportunities.
• Editing & Proofreading: Review content for clarity, coherence, and professionalism.

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, or related field (or equivalent experience).
• Proven experience in PR, content marketing, and community management within a tech-driven or Web3 industry.
• Strong understanding of crypto, blockchain, and Web3 communities.
• Excellent written and verbal communication skills, with the ability to adapt tone and engage erse audiences.
• Demonstrated experience in managing social media platforms and fostering community engagement.
• Strong storytelling, creative, and problem-solving abilities.
• Familiarity with onboarding and engaging KOLs and influencers within the Web3 space.
• Proficiency in both English and Chinese is a plus.

Compensation & Benefits

• Competitive salary, bonus, and benefits package.
• Token or stock options for long-term growth.
• Be part of a rapidly growing industry with opportunities for real impact.
• Collaborative and supportive work environment.

Join Us

If you’re passionate about crafting engaging narratives, driving community engagement, and shaping the future of Web3 communication, we’d love to hear from you.

To apply, download the SendingMe App and use the invitation code ‘JOINUS’ to add the ‘Sending Labs HR’ account and submit your resume. Alternatively, email your resume to [email protected] and [email protected] with the subject “PR and Community Manager”.

Okta is hiring a remote Trilingual Sales Development Representative - Latin America. This is a full-time position that can be done remotely anywhere in the United States.

Okta - The identity company that stands for trust.

Title: (US) Sales Development Representative, Acute & Payer

Location: Remote, USA

Type: Full-Time

Workplace: remote

Category: Sales

Job Description:

What you’ll be doing day to day:

• Develop strong content knowledge of the healthcare industry
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls.
• Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
• Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
• Manage special projects as necessary

Skills and experience we’re looking for:

• Bachelor’s Degreeor equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail

Omada Health is hiring a remote Senior Member Growth Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Title: Sales Operations Manager

Location: United States

Type: Full time

Workplace: remote

Category: Sales Ops

Job Description:

Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to ersity. All iniduals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process

This is a key role within the Revenue Operations team, responsible for driving sales process optimization, data-driven decision-making, and operational support for the sales organization. This role will focus on streamlining sales operations, improving sales productivity, and ensuring the effective implementation of sales tools and processes.

This position will work closely with sales leadership to provide actionable insights, support territory planning, manage quotas, and ensure alignment between sales and other business functions such as marketing and finance. The ideal candidate will have strong operational and analytical skills, with a focus on enabling scalable growth.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

• • Support revenue leadership through capacity planning, market segmentation, territory carving, quota/incentive design, and headcount allocation.
  • Manage day-to-day sales operations, ensuring efficient lead routing, pipeline management, and accurate forecasting.
  • Lead initiatives to drive process improvements and manage changes within the sales organization.
  • Drive sales process efficiency through data analysis, planning, and collaboration with cross-functional teams.
  • Ensure data accuracy for territory and account assignments, account hierarchy, pipeline aging, and related tasks.
  • Collaborate with relevant business functions to develop efficient workflow processes and ensure alignment in go-to-market strategies.
  • Oversee change management initiatives and drive communication efforts with stakeholders.
  • Partner with the Enterprise Applications team to ensure effective use of sales tools and maintain accurate data for reporting and analytics.
  • Develop and maintain end-user training materials and deliver training as required.
  • Carry out additional responsibilities as assigned on business need

Minimum Requirements

• · Excel skills are a must, SQL experience a plus
  • Undergraduate degree in Business, Computer Science, or related field
  • A minimum of 5 years of experience in sales operations roles, preferably in high technology-based SaaS environment
  • Comprehensive understanding of sales processes and methodologies in a scaled sales organization
  • Expert in Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills
  • Proven track record of effectively interfacing with cross-functional departments and sales management teams
  • Superior presentation and communication skills

Preferred Qualifications

• • Salesforce.com Certification and SFDC Administrator Experience
  • Experience with MEDDIC
  • Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com

Working Environment/Physical Demands

• • Primarily remote with occasional travel as needed.
  • Long-distance or air travel as needed – not to exceed 10 % travel.
  • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.

Total Rewards

• • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • Flexible Time Off: take time off when you need it without worrying about available hours
  • 10 paid holidays + 1 floating holiday
  • Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • iCREATE Employee Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options

Title: Sales Development Representative

Location: Remote, United States

Job Description:

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

About the Role

We are seeking a Sales Development Representative (SDR) to become a vital member of our team at Typeform. The primary role of our SDR team is to conduct outbound prospecting and generate opportunities, which are then handed over to a dedicated Account Executive. We’re in search of a candidate who possesses not only a creative and entrepreneurial spirit but also approaches challenges with a solution-oriented mindset. As we are in the process of expanding our outbound program, we value iniduals who can contribute innovative ideas to propel us ahead.

Things you will do:

As a Sales Development Representative, you will be responsible for:

• Innovative Thinking: We encourage you to consistently explore new approaches and ideas every week
• Collaboration: Work closely with leadership and your designated Account Executive (AE) to pinpoint and pursue high-potential accounts
• Strategic Vision: Adopt a long-term strategy when engaging with accounts, ensuring meaningful conversations that stem from a curated list of businesses
• Proactiveness: Don’t be afraid to pick up the phone. Some of our most significant achievements have originated from a single cold call
• Efficient Time Management: Organize your daily tasks effectively, categorizing them under “jobs to be done”
• Prospect Engagement: Conduct discovery calls with potential customers to discern their business needs and validate opportunities.
• Sales Cycle Mastery: Collaborate seamlessly with your AE, comprehending the nuances of the sales journey
• Continuous Growth: Dedicate weekly time to enhance your knowledge about our platform, marketing strategies, and the principal sectors within your allocated business portfolio.

What you already bring to the table:

• 1+ years of experience in outbound selling, preferably in SaaS
• Ability and willingness to proactively make a number of emails & phone calls per day
• Self-motivated and driven attitude where you will work towards achieving new goals
• Excellent communication skills & the ability to relate to others
• Ability to strategize with colleagues and work collaboratively
• Willingness to collaborate with others
• Highly coachable, eager to learn and grow

No one likes a guessing game — that’s why we listed the salary range for this role. Plus, we offer a 5-10% bonus on top of that, depending on your level and performance. We keep it general so to start because we use the interview process to determine the ideal level and total compensation for you based on your location, education, experience, knowledge, and skills. We also want to make sure pay is equitable across your team and that it aligns with market data, but let us worry about those details. We’re all about keeping things clear and honest, so feel free to ask us any questions along the way!

Pay range

$84,700 – $105,000 USD

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each inidual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our erse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate ersity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Title: WOOFi Social Media Manager

Location: Global

Category: WOOFi

Job Description:

WOO operates a centralised exchange WOO X and a decentralised platform WOOFi, democratising access to top-tier liquidity and exceptional trading execution while keeping costs competitive. Our native token, $WOO offers token holders a unique position to participate, engage, and maximise the benefits of both the DeFi and CeFi ecosystem. Our team of highly-selected 170 employees is located in 12 cities worldwide ??

Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities.

About the opportunity:

We are looking for a proactive and self-driven Social Media Manager who can join us along this mission and vision. You’ll become an integral part of the WOOFi Team, WOOFi Team owns WOOFi, WOO’s decentralized exchange. WOOFi is committed to providing secure and efficient trading services. We also offer a powerful multi-chain/cross-chain swap tool. We welcome innovative and challenge-driven iniduals to join our team and help build the next generation of fintech platforms! The team handles the development, product, design, marketing, business development and growth of WOOFi. We work closely with the Ecosystem, Flow Trading and Orderly teams. Interested? Keep on reading!

WOOFi Pro: https://dex.woo.org/en/trade

What you’ll be working on:

• • Developing, implementing and managing our social media strategy across platforms like X, Telegram, Discord and more, with a focus on building brand awareness and fostering social engagement.

• • Crafting high-quality, engaging and informative content tailored to our DeFi audience. This includes educational posts, tutorials, market insights, infographics, memes and more.

• • Actively monitoring and participating in discussions within DeFi. Engaging with users, responding to inquiries, and fostering a positive and informative environment.

• • Tracking and analyzing the performance of social media campaigns. Using data-driven insights to optimize strategies and report on key metrics to the team.

• • Working closely with our Marketing, Product and Engineering teams to align content with our overall brand strategy and product updates.

• • Staying up-to-date with the latest trends, news, and developments in the DeFi space to ensure our content remains relevant and cutting-edge.

• • Identifying and collaborating with key influencers and thought leaders in the DeFi and crypto space to amplify our brand’s reach.

Why work with us?

Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi and DeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO ??

About you:

• • Deep understanding and passion for DeFi, blockchain, and cryptocurrencies. Active participation in DeFi and a strong personal presence in the space is a must.

• • Proven experience in creating and managing high-quality content tailored to a specific audience, preferably in the DeFi or crypto industry.

• • Strong understanding of various social media platforms, particularly those popular in web3 (e.g., Twitter, Reddit, Discord, Telegram).

• • Ability to convey complex DeFi concepts in a clear, engaging, and relatable manner.

• • Proficient in social media analytics tools, with the ability to derive actionable insights and adjust strategies accordingly.

• • Experience working in a fast-paced, collaborative environment. Ability to work effectively with cross-functional teams.

• • Highly motivated, proactive, and capable of managing multiple tasks simultaneously in a remote work environment.

Getting the job

We’re actively seeking talented iniduals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available.

On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.

Submitting your resume now ensures that you’re first in line when new opportunities arise. By doing so, you’ll have a head start in the selection process and get a chance to showcase your skills and experience.

Get started on your application here!

Title: Senior Manager Social Creative Content-Remote, CA

Remote, CA

Job Description:

Senior Manager Social Creative Content

Location: Remote

Description:

Skill Required / Desired

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Growth Marketing Manager, Paid Social (Contract)

Begin has a new opportunity for a Growth Marketing Manager, Paid Social (Contract) to join our growing team! This role will be on a contract basis with the potential for direct hire. Only candidates currently residing in the United States will be considered.

Begin is an award-winning educational technology company with worldwide impact. With products that are as effective as they are fun, Begin’s family of brands builds critical skills for school and life.

We’re a erse team of talented people passionate about creating educational content kids love. At Begin, we have the rare opportunity to make a dent in the universe by bringing high-quality at-home learning to kids globally!

Reporting to our Director, Growth Marketing, the Growth Marketing Manager, Paid Social (Contract) will be responsible for managing and optimizing paid social media campaigns across various platforms, including Facebook, Instagram, TikTok, mobile app installs, and more to support Begin and it’s sub-brands. The ideal candidate will have a deep understanding of social media advertising, data analysis, influencer marketing, and creative strategy, coupled with a proven track record of driving measurable results.

You will:

• Campaign Strategy & Execution: Develop, execute, and optimize paid social media campaigns to meet performance goals such as ROAS, CPA, and CTR across multiple platforms.
• Creative Strategy & Briefing: Collaborate with the creative team to develop innovative, thumb-stopping ad concepts that align with campaign objectives. Provide actionable insights from campaign performance to continuously refine and optimize creative strategies.
• Audience Targeting: Utilize advanced targeting techniques, including lookalike audiences, interest targeting, and retargeting strategies, to reach the right audience segments and maximize campaign effectiveness.
• Creative Optimization: Work closely with the creative team to iterate on ad creatives based on performance data, ensuring ongoing improvement in engagement and conversion rates.
• UGC & Influencer Collaboration: Develop briefs for user-generated content (UGC) campaigns in partnership with influencers, ensuring that UGC aligns with brand guidelines and resonates with target audiences.
• Budget Management: Manage and allocate social media budgets efficiently to maximize ROI and align with overall marketing objectives.
• Data Analysis & Reporting: Monitor, analyze, and report on campaign performance using tools such as Facebook Ads Manager and Google Analytics. Provide insights and recommendations to optimize performance.

Must Haves:

• 3+ years of experience in managing paid social media campaigns, preferably in a performance marketing or e-commerce environment.
• Proven track record of driving significant ROI through paid social media efforts.
• Expertise in Facebook Ads Manager and other social media advertising platforms.
• Strong analytical skills with experience in data-driven decision-making.
• Ability to work independently and manage multiple campaigns simultaneously.
• Excellent communication and collaboration skills.
• Familiarity with A/B testing methodologies and tools.
• Creative mindset with a keen eye for detail and design.

Nice-to-Haves:

• Experience with direct-to-consumer (DTC) brands with proven scale.
• Proficiency in Google Analytics and other digital marketing tools.
• Experience working with influencers and UGC to amplify paid social media campaigns.

We like people who:

• Are open to suggestions, collaborative, and thrive in team environments
• Love and are willing to learn new technologies and styles
• Are scrappy, entrepreneurial with the ability to turnaround high-quality projects quickly without depending on a large team

What you’ll get:

• Competitive compensation as a contractor, with the potential for direct hire.
• Smart, passionate, and engaged co-workers.
• The chance to have a big impact, quickly.
• The rare opportunity to make a dent in the universe by bringing high-quality at-home learning to kids globally.

Salary MIN: $50/hr MAX: $65/hr. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location and other relevant factors. We’re able to answer any additional questions you may have as you move through the interview process.

Begin is a proud equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Begin, we are committed to building a erse team of talented people who are passionate about creating educational content kids love. We believe in fostering a culture where productivity can flourish, one that is empathetic, respectful, and inclusive. At Begin, we know that ersity, equity, and inclusion aren’t just an idea, a one-time initiative, or phrases to throw into a job post: they’re a daily practice and an ongoing conversation. We survey our team about inclusivity, run training on DEI topics, and have a committee to ensure we are all continuing to learn and grow.

The pay range for this role is:

50 – 65 USD per hour (Remote – United States)

BEGiN

Remote (United States)

VP Social Media Marketing Communications

Remote – Nationwide

Nationwide Remote

Full time

job requisition id

R.0047080

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

The VP of Social Media Marketing Communications is an experienced social media content creator, brand storyteller, and marketing expert with responsibility for integrating data and insights that position our business, win share of voice, and empower people to achieve financial freedom. This strategist and content creator will take a newsroom approach to drive a proactive and integrated social media strategy to tell our story, connect with customers, and elevate our brand in line with strategic business priorities. The VP Social Media Marketing Communications leads a team of social media professionals focused on social monitoring, rapid response, and digital community engagement.

What you will do:

• Develop and implement a comprehensive social media strategy that elevates the brand reputation, aligns with overall company objectives, and targets key audience segments
• Responsible for engagement across all social media platforms, including but not limited to LinkedIn, X, Facebook, Instagram, and YouTube, ensuring consistent messaging and branding across channels
• Drive and manage social media platforms for CEO and select senior executives
• Create and curate engaging content, including articles, blog posts, videos, infographics, and more, to attract and retain followers and drive traffic to our digital properties
• Develop financial shorts, social media soundbites and syndication opportunities for Empower research
• Monitor social media trends, industry news, and competitor activity to develop and articulate viewpoints and identify opportunities for growth and innovation
• Collaborate with internal teams including marketing, HR, legal & compliance, and business lines to integrate social media initiatives into broader organic and paid campaigns and initiatives
• Utilize analytics tools to track and measure the performance of social media campaigns, providing regular reports and insights to key stakeholders
• Stay up to date on best practices, emerging technologies, and regulatory requirements related to social media marketing in the financial services industry
• Manage relationships with external vendors, agencies, and partners as needed to support social media initiatives
• Act as a decision maker and escalation point for rapid response
• Lead, mentor, and develop a high-performing social media team, fostering a culture of creativity, collaboration, and continuous improvement

What you will bring:

• 10 plus years of work experience, preferably in financial services, marketing, or a media-related field developing and leading social media strategies
• Deep expertise on financial topics and matters relevant to U.S. consumers, workplace and personal wealth clients and customers
• Adept at operating in a corporate, sales and/or agency environment
• 5 or more years of experience driving and implementing promotion strategies and programs for large and complex organizations; people management experience and experience working with senior executives
• A big idea, creative thinker who is passionate about building brands
• Proven project management and strategic planning skills
• Excellent analytical and problem-solving abilities, including an ability to express and advocate opinions and ideas and influence others

What will set you apart:

• Ability to prioritize and execute tasks in a high-pressure environment
• A strong critical thinker with intellectual curiosity and creativity
• Excellent presentation skills
• Demonstrable experience in writing and editing skills
• High competency in social monitoring tools and MS Office Suite

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of erse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$132,600.00 – $192,300.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on inidual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to ersity. All iniduals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Sr. Social Media Manager (Remote)

locations

USA – Remote

time type

Full time

job requisition id

R18866

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

CrowdStrike is seeking a creative, experienced Senior Social Media Manager to build on our established voice and create engaging social media content for our growing online audience and community. The right candidate will have direct experience creating cross-platform social content for large, consumer-facing companies.

This hands-on role requires the ability to create in-depth, strategic social media plans to support key marketing campaigns including, but not limited to, product launches, brand campaigns, major conferences and events, analyst reports and thought leadership blog content. You will serve as the project manager for the CrowdStrike social media team. Demonstrable experience in growing social media accounts and fueling audience engagement are critical requirements of this role.

The ideal candidate will demonstrate well-rounded social content creation abilities, with a keen eye for detail and exemplary written and communication skills. They will have a good balance of consumer-facing and B2B social media experience.

The Senior Social Media Manager reports to the Director of Social Media, within CrowdStrike’s Global Communications department.

What You’ll Do:

• Develop and manage social media content strategies, schedules, and calendars to enhance the visibility of marketing initiatives including product launches, brand campaigns, major events, and analyst engagements.
• Act as the project manager for the social media team, facilitating communication with internal stakeholders to coordinate the collection, feedback, and approval of creative assets. Ensure timely readiness and quality of social content.
• Cultivate and sustain relationships with key internal teams such as Public Relations, Product Marketing, and Events to align on social media strategies and capitalize on content creation opportunities.
• Oversee the social media content calendar, ensuring all activities are planned and executed smoothly.
• Collaborate with both internal teams and external agencies to generate engaging multimedia content for social media platforms.
• Craft compelling and appropriate copy for various social media posts.
• Manage the posting schedule for all social media channels and ensure content is published as planned.
• Perform analytics to monitor and report on the effectiveness of social media campaigns and strategies.
• Actively monitor social media platforms to engage with the community and respond to inquiries and comments.
• Escalate complex user interactions to relevant internal teams for further resolution, involving Corporate Communications, Product Marketing, and Customer Support as needed.
• Oversee the operation, troubleshooting, and maintenance of CrowdStrike’s social media management tools, including Sprinklr.
• Manage and maintain CrowdStrike’s internal employee social media advocacy tool, ensuring it integrates smoothly with broader social media efforts.

What You’ll Need:

• 12 years of proven experience in social media management, preferably in the tech or cybersecurity industry.
• Strong project management skills, with a proven track record of managing complex projects across multiple stakeholders.
• Ability to take technical concepts and make them consumer friendly and appealing to a broader audience through social media content.
• Exceptional verbal and written communications skills with the ability to craft engaging content for erse audiences. Excellent judgment, particularly in narrow timeframes.
• Creative thinking and problem-solving abilities, with a keen eye for detail and design.
• Highly capable and comfortable in large, high-growth, fast-paced organizations.
• Track-record of staying up to date with the latest social media trends, including emerging platforms and new styles and formats for social media content.
• Demonstrated ability to handle crisis communications situations on social media platforms effectively.

#LI-NA1

#LI-SC1

#LI-Remote

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a erse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the ersity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $120,000 – $200,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Social Media Specialist I

United States Virtual

Req #556

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?

How will you make a difference to PMI?

PMI is looking for a Social Media Specialist who will be the frontline representative of the brand on social channels, responds to inquiries, engages with our passionate project management community, creates operational efficiencies, and manages campaigns for global social media channels, ensuring the effective development and execution of social media strategies. The role works with team members and cross- functional stakeholders in executing tactical activities that support the overall social media strategy to drive high customer engagement to enhance brand loyalty and awareness. Responsible for interaction with and review of deliverables from external vendors as assigned.

What youll bring to the role:

• Engage and interact with our social media followers and community daily while crafting appropriate and timely responses that reflect the companys values
• Quickly and effectively address negative interactions, working closely with Manager of Social Media and additional teams as needed to provide appropriate responses
• Document customer feedback, trends, and recurring issues to inform product development and customer experience improvements.
• Assist in increasing brand awareness for PMI across social media channels through participation in relevant conversations happening on and off PMI social pages, including outbound community management.
• Oversee the social media content schedule to ensure posts are spaced out appropriately and align with our brand voice and messaging.
• Conduct thorough proofreading to eliminate grammatical and spelling errors in social media posts before they are published.
• Manage additions to the Advocacy program, engaging users and fostering a sense of community.
• Serve as the SME for Marketing, and project teams as assigned, for a variety of social media platforms, inclusive of tactical execution of campaigns as well as broader sense-and-respond tactics to more effectively interact with and drive behaviors for key stakeholders.
• Partner with Performance to implement appropriate measurement/testing plans and identify opportunities to improve social program/campaign analysis and reporting efficiencies.
• Understand the impact/implications of key issues/events within the marketing segments and other supported functional business areas.

Role Qualifications:

• BA in marketing, public relations, communications or a related field
• Minimum 2 years of experience in marketing, social media management, brand management or a related degree

What you can expect from us

We value and nurture an environment of inclusivity and ersity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join us and youll get:

an excellent total package, with compensation and benefits based upon your geographic location.

skill development opportunities, to help you grow now and into the future.

access to a global network, to enrich your professional experience.

flexible options to help balance work time and your time

award and bonus opportunities.

Lets help make the world work better for everyone. Apply today!

Other details

• Pay TypeSalary
• Min Hiring Rate$70,000.00
• Max Hiring Rate$87,000.00

At Matter Labs, we believe freedom drives progress and prosperity. We don’t see ourselves as a company, but as a team aligned around a single mission: to advance personal freedom for all (see ZK Credo).To achieve this goal, we’re building zkSync — a credibly neutral, fully open source technology stack and network on top of Ethereum, which is owned and governed by its community. We use advanced cryptography called zero-knowledge proofs to scale Ethereum infinitely without compromising on security or decentralization. With a world-class team, a community of over 1M supporters across Twitter + Discord, and hundreds of millions $ in funding, we have abundant resources to accomplish the mission.We are looking for a Latam Growth Lead to join our incredible team at Matter Labs. This role is integral to our growth strategy and expansion across the Latin American continent, focusing on scaling our marketing, educational, and community programs in the region. As we continue to secure major deals with large brands, governments and major clients, your expertise will be crucial in developing and executing marketing campaigns and growth initiatives.This role is fully remote and open to candidates based in the UTC -3/5 timezone, with a preference for candidates located in Argentina, Mexico or Columbia as their home base. What You'll be Doing * Growth:* Create strategic alliances: Facilitate meetings and collaboration opportunities between companies, governments, investors and entrepreneurs interested in the potential of zk stack with focus on real world use cases in the LATAM region (scale locally across the continent)* Lead creative activations: As an expert in local motivations, you should tap into the passions of the local economy. Creating alliances and experiential activations between the zkSync ecosystem of LATAM-based projects, and partnering with traditional organizations (e.g. sports teams, banks, movie theaters etc.,) to support major onboarding to projects as well as brand building for zkSync* Lead local communications and advertising: You will act as the local point of contact for our PR agency as well as field initial press inquiries and support community projects. You will also support the ideation and execution of local advertising campaigns to support our suite of local partners* Scale out the organization: You will be tasked with finding ways to locally build out the presence of zkSync within LATAM. Whether it’s distinct regional leads, building out a plan for street teams, or working with contractors – it will be paramount to strategically scale headcount to meet the demands of the region* Support local institutions and partners: with projects like QuarkID taking off in Buenos Aires and expanding across latam, this role will focus on scaling out day to day marketing and growth initiatives local to the region. With a primary focus on Argentina, as well as expanding across the region, the aim will be to creatively help scale top projects from the zkSync ecosystem to achieve hyperscale* Present the latest trends: offering conferences, panels and workshops given by leading experts in the field of Ethereum addressing current and future topics of the ecosystem* Lead events taking place throughout LATAM: the Latin American community tends to be very vocal in calling for official events (those organized by the EF, and others). but also, they tend to bring their communities together to talk and discuss many protocols and projects, e.g. governance, scalability, security and moreCommunity:Connect the community: Provide IRL meetings and collaboration space for developers, institutions and companies working with the local Ethereum ecosystem, enabling interaction and networking amongst the zkSync communityScale on-the-ground presence: Familiarity hosting events, meetups, and developer-focused activations throughout latam is a core focus for this role. Enabling opportunities for members of the zkSync and Ethereum community to mindshare, collaborate on building, and strengthen the ecosystem through in person activationsPromote adoption: Showcase use cases and practical examples of how Ethereum is transforming various industries to encourage widespread adoption. In our case, the ZK stack and the ecosystem of apps built on zkSyncDriving development: Facilitating hackathons and competitions to encourage developers to create innovative Ethereum-based solutions, mainly in those that take place in the region (from Mexico to Argentina), embracing the entire Spanish-speaking community with the idea of transmitting the news about the development of the ZK stackEducation: Promote education: Organize training sessions and workshops to spread knowledge about zkSync Era and zk stack, targeting both beginners and expertsCreate alliances with Universities: Facilitate meetings and collaboration opportunities between our team and local universities, develop initiatives that promote technological inclusion and generate opportunities for students from all LATAMWhat We Look For in You * 3+ year experience in B2B (blockchain) marketing with a specific focus on enterprise-level clients, particularly in developing and executing targeted campaigns* Familiarity working with governments* Strong knowledge of the Latin American region, the sensibilities and motivations of the greater population* Experience in communications and PR.A deep understanding of the potential of Web3 to revolutionize current systems* Experience in working closely with BD teams to align marketing efforts with business development goals* Creativity in developing unique marketing approaches tailored to various use cases and differing regions across Latin America* Excellent interpersonal skills in order to facilitate 1:1 business conversations, support partners, and build community through your engaging communication styleWorking at Matter LabsAt Matter Labs, you have the freedom to work how you want, when you want, and from where you want. All positions are 100% remote (with optional travel to team and/or industry events). We operate in lean and nimble teams, with no time tracking and minimum bureaucracy. We move fast. Only results matter. We will provide you with everything you need to learn, grow, and be productive.Our results-only environment means anyone who believes in our mission can join us, regardless of background, sexual orientation, race, gender, and age. Both our team and community are made up of people from erse backgrounds. That's why, out of politeness and respect, we refrain from opinions on politics, religion, or sex at the workplace.We designed our culture around the tenants of freedom and ownership. This ethos will underpin our positive-sum community as we evolve toward full decentralization.If this role resonates with you, apply now for prompt feedback.Read more about working at Matter Labs here.Important: We are remote-first, operating in the timezones between UTC-5 (Latam and Atlantic Coast) to UTC+7 (South-East Asia). Please click here for our applicant privacy notice. To all recruitment agencies: Matter Labs does not accept agency resumes. Please do not forward resumes to our jobs alias, Matter Labs employees, or any other organisation location. Matter Labs is not responsible for any fees related to unsolicited resumes. Read our full policy here. #Salary and compensation

"

About the role

Firstbase.io is on a mission to build an “All-In-One Company OS” to enable global founders to launch, operate, and grow their businesses using Firstbase’s suite of products.

Are you passionate about entrepreneurship and startups? Do you love creating compelling content that helps businesses thrive?

At Firstbase, we serve 30,000+ customers across 180 countries who are eager for valuable insights on how to start, run, and scale their businesses. As our Content Marketing Manager , you'll play a pivotal role in becoming the go-to resource for these entrepreneurs while telling their incredible stories.

This is a unique opportunity to shape the voice of a fast-growing company, create impactful content, and drive engagement with a global audience.

If you're a skilled writer with a passion for entrepreneurship , let’s talk.

About Firstbase.io

Firstbase.io is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than twenty thousand founders from over 180 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, \"firstbase.io\" has become what they type into their address bars when considering incorporating a business. 

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus on:

*

Democratizing access to financial infrastructure
\

*

Automating tasks every founder faces when running a business
\

*

Making tools and resources more accessible to everyone, everywhere
\

*

Building integrated solutions for founders and removing friction
\

*

Delivering opportunities to traditionally overlooked founders and companies
\

*

Democratizing access to knowledge
\

Join us on a mission to help more companies succeed!

Who are we looking for

An excellent writer who understands startups, and more importantly – founders. 

You will have the following duties

*

Work with the Head of Marketing to come up with a content strategy for increasing engagement with our audience, and help establish Firstbase as the go-to resource for startups and entrepreneurs.
\

*

Create insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails.
\

*

Measure and optimize the content marketing campaigns across various channels;
\

*

Manage the acquisition funnel.
\

*

Enable the growth & adoption of [Firstbase.io](\"http://Firstbase.io\")’s products within our existing user base and external channels;
\

*

Assist with product launches and sales structuring for the strategy to identify market needs and customer personas in different industries;
\

*

Aggregate and vet user feedback to drive meaningful recommendations and insights for the business lead.
\

Minimum requirements

*

3+ years of experience as a Content Marketing Manager, Social Media Manager, Demand Generation Manager.
\

*

Are an excellent writer and a native English speaker.
\

*

Experience in Tech B2B Marketing is highly required.
\

*

Excellent communication skills: collaborate effectively across internal teams and with external partners;
\

*

High integrity and a customer-first mentality.
\

*

Analytical background: you can investigate and understand data to drive action and results;
\

*

Have worked with a marketing automation system in the past (Hubspot, Salesforce, or similar).
\

*

Self-starter mindset.
\

Some perks you might enjoy

*

**Competitive salary and equity:** We lean on some of the best market data to ensure that we offer the most competitive compensation.
\

*

**Hybrid work environment:** We work both remotely & from our offices in New York City – optimizing for collaboration while providing flexibility to team members.
\

*

**21 days of PTO + birthday off:** We offer flexibility to allow people to relax and recharge whenever they need it.
\

*

**Build your ideal work setup:** We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
\

*

**Health benefits:** Firstbase offers health insurance reimbursements to both US and international employees.
\

*

**Learning and development:** We provide a stipend together with resources to help people grow and develop in their careers.
\

*

**Amazing annual bonus:** Every team at Firstbase has a bonus structure that usually accounts for 10% of OTE.
\

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

",

"

About the role

Firstbase.io is on a mission to build an “All-In-One Company OS” to enable global founders to launch, operate, and grow their businesses using Firstbase’s suite of products.

Are you passionate about entrepreneurship and startups? Do you love creating compelling content that helps businesses thrive?

At Firstbase, we serve 30,000+ customers across 180 countries who are eager for valuable insights on how to start, run, and scale their businesses. As our Content Marketing Manager , you'll play a pivotal role in becoming the go-to resource for these entrepreneurs while telling their incredible stories.

This is a unique opportunity to shape the voice of a fast-growing company, create impactful content, and drive engagement with a global audience.

If you're a skilled writer with a passion for entrepreneurship , let’s talk.

The role is based in Soho, NYC.

About Firstbase.io

Firstbase.io is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than twenty thousand founders from over 180 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, \"firstbase.io\" has become what they type into their address bars when considering incorporating a business. 

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus on:

*

Democratizing access to financial infrastructure
\

*

Automating tasks every founder faces when running a business
\

*

Making tools and resources more accessible to everyone, everywhere
\

*

Building integrated solutions for founders and removing friction
\

*

Delivering opportunities to traditionally overlooked founders and companies
\

*

Democratizing access to knowledge
\

Join us on a mission to help more companies succeed!

Who are we looking for

An excellent writer who understands startups, and more importantly – founders. 

You will have the following duties

*

Work with the Head of Marketing to come up with a content strategy for increasing engagement with our audience, and help establish Firstbase as the go-to resource for startups and entrepreneurs.
\

*

Create insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails.
\

*

Measure and optimize the content marketing campaigns across various channels;
\

*

Manage the acquisition funnel.
\

*

Enable the growth & adoption of [Firstbase.io](\"http://Firstbase.io\")’s products within our existing user base and external channels;
\

*

Assist with product launches and sales structuring for the strategy to identify market needs and customer personas in different industries;
\

*

Aggregate and vet user feedback to drive meaningful recommendations and insights for the business lead.
\

Minimum requirements

*

3+ years of experience as a Content Marketing Manager, Social Media Manager, Demand Generation Manager.
\

*

Are an excellent writer and a native English speaker.
\

*

Experience in Tech B2B Marketing is highly required.
\

*

Excellent communication skills: collaborate effectively across internal teams and with external partners;
\

*

High integrity and a customer-first mentality.
\

*

Analytical background: you can investigate and understand data to drive action and results;
\

*

Have worked with a marketing automation system in the past (Hubspot, Salesforce, or similar).
\

*

Self-starter mindset.
\

Some perks you might enjoy

*

**Competitive salary and equity:** We lean on some of the best market data to ensure that we offer the most competitive compensation.
\

*

**Hybrid work environment:** We work both remotely & from our offices in New York City – optimizing for collaboration while providing flexibility to team members.
\

*

**21 days of PTO + birthday off:** We offer flexibility to allow people to relax and recharge whenever they need it.
\

*

**Build your ideal work setup:** We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
\

*

**Health benefits:** Firstbase offers health insurance reimbursements to both US and international employees.
\

*

**Learning and development:** We provide a stipend together with resources to help people grow and develop in their careers.
\

*

**Amazing annual bonus:** Every team at Firstbase has a bonus structure that usually accounts for 10% of OTE.
\

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

",

Account Executive

The Opportunity

Seamless is looking for a motivated, positive, Account Executive to join our growing outbound sales team. This role will report directly to a Director of Outbound Sales. You will pitch the value of our product in demos set up by the Sales Development team to sales leaders, business owners and high-level decision makers across a wide variety of industries. You will convert prospects into closed-won deals and revenue-generating pipeline.

You will be provided with an amazing Sales technology stack and everything you need to ensure your success!

This role allows you to use your relationship building skills to make a direct impact on your earnings and the growth of our business. Join us and help share the best sales leads technology to change the lives of sales people around the world!

Responsibilities

• Understand the unique needs and challenges of prospects, providing tailored solutions that demonstrate the value of Seamless.ai in improving sales efficiency and driving revenue growth.
• Conduct compelling product demonstrations to showcase the features and benefits of Seamless.ai, addressing client pain points and emphasizing the impact on their business success.
• Effectively manage the entire sales cycle, from initial contact to contract negotiation and closure, ensuring a smooth transition to the onboarding process for new clients.
• Stay informed about industry trends, competitor activities, and market developments to provide valuable insights and contribute to the continuous improvement of Seamless.ai offerings.
• Work cross-functionally with sales development, customer success, revenue operations and marketing teams.

Skillset

• Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Ability to identify client needs and tailor solutions, positioning Seamless.ai as the ideal solution for their business challenges.
• Strong negotiation skills to close deals while ensuring a win-win outcome for both Seamless.ai and the client.
• Comfortable using and presenting technology solutions, with a quick ability to learn and adapt to new tools and platforms.

Requirements

• Proven track record of 1-3 years in SaaS sales, with a deep understanding of the sales process and a history of meeting or exceeding targets
• Experience self-sourcing more than 50% of your pipeline
• Experience presenting virtual demos of a product via screen share
• Experience with pipeline generation and management
• Experience with Salesforce CRM, Salesloft, Seamless.ai, Outreach.io or similar sales technologies
• Highly-motivated, coachable, and strong work ethic 

Seamless.AI has been delivering the world’s best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Our product has been recognized by G2 in 2024 in the following categories: Best Software Products Overall, Best Software Products for Small Business, and Highest Satisfaction Products. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work, LinkedIn’s Top 50 Tech Startups in 2020,2022, and 2023, Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance, and Purpose Jobs best place to work in 2024. We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

Location: US Locations Only

ActiveCampaign is looking to fill the role of Senior Manager, Global Benefits, to oversee our benefit programs in a growing number of our locations in the Americas, EMEA, and APAC regions.  This role will be both strategic and operational as we continue to build and operate competitive programs that promote holistic health (physical, mental, financial, and professional) for our team members.What your day could consist of:* Manage the day-to-day operation of benefit programs, including health, welfare, retirement, leave, and other work-life programs across our global footprint* Manage the relationships with external consultants, vendors, and suppliers including the process for benefit vendor selection, renewals, and implementations* Work closely with internal stakeholders to determine benefit needs and with external consultants/brokers globally to benchmark programs and identify industry trends to provide competitive and cutting-edge benefits on a global basis* Design and implement communication programs that increase employee understanding of benefit programs as well as the overall employee value proposition while increasing engagement* Collaborate with key Finance partners and CPO to develop an annual plan and budget for benefit programs* Partner with Employment Legal and ensure compliance with all applicable country, state/territory, and other regulations* Partner with key internal stakeholders to maximize automation, ensure efficient plan administration, and provide top-notch customer service to employees* Lead and develop a team of 2 benefits professionals; 1 located in the USA and 1 located in Costa Rica* Partner with Regional business and HR leadership to understand local needs and benefit trendsWhat is needed:* Bachelor’s degree in related concentration preferred* 8+ years of progressive experience in the HR function with a minimum of 5 years of global benefits experience* Prior people management experience* Strong analytical and problem-solving skills* Experience with the Workday Benefits module, including configuration and reporting* Jira ticketing $142,400 - $213,600 a yearActiveCampaign believes in and is committed to equitable compensation practices.  The salary range provided above is a location-based pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location. Candidates may also be eligible for other role-specific compensation such as equity, an annual performance bonus, or other incentive compensation depending on the role.About ActiveCampaign:ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. As a global multicultural company, we are proud of our inclusive culture which embraces erse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our ersity is what empowers our innovation and success. You can find out more about our DEI initiatives here. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.Perks and benefits:ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm-Open paid time off-Generous 401(k) matching program with immediate vesting-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonusActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. Our Employee Resource Groups (ERGs) strive to foster a erse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. #Salary and compensation

Givelify is hiring a remote Marketing Project Manager. This is a full-time position that can be done remotely anywhere in the United States.

Givelify - Nonprofit donation and church giving app.

Customer.io is hiring a remote Senior Demand Generation Manager. This is a full-time position that can be done remotely anywhere in Americas.

Customer.io - Power automated communication that people like to receive.

Title: Community and Customer Success Manager, Education (Remote)

Location: Remote – U.S.

Job Description:

WHO WE ARE:

We are a producers playground, delivering music creators the tools they need to bring their ideas to life. With a massive, industry-leading catalog of licensed samples, paired with powerful AI, and access to affordable plugins and DAWs, Splice kicks sound discovery, inspiration, and creative output into overdrive.

HOW WE WORK:

At Splice, DISCO is a rallying cry for collaboration, accountability and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric and Optimistic. Our shared success depends on our ability to support one another, work well together and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that’s thrown at us.

Splice embraces a culture of remote work. You’ll see your colleagues showing up from across the US and the UK. In order to keep us working well as a team, we have regular communication, including Town Halls, departmental All Hands and get-togethers.

When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready?

JOB TITLE: Community and Customer Success Manager, Education

LOCATION: REMOTE

THE ROLE: We are seeking a dynamic and driven Community and Customer Success Manager with strong sales acumen to join our team, a role that uniquely combines partner support, content creation, training facilitation, and community-building responsibilities. In this position, you will be essential to finding and ensuring our education customers achieve their goals and maximize the value of Splice. Our customers come in all shapes and sizes – educators, program directors, superintendents, IT leads, etc.all with students’ best interests at their core. This role will build a community to drive new customers, guide customers through the onboarding process, develop engaging curricular content, and lead educational activations to empower our educators and students. As a part of this work you will be in charge of our feedback cycle – gathering feedback and learnings, maintaining self-serve resources, providing valuable insights to drive continuous product improvement, and identifying opportunities for growing Splice’s adoption in the classroom to contribute to the overall revenue growth of the Education program and Company.

WHO WE ARE:

Splice is a creative platform for people who make music. Serious producers choose Splice Sounds to bring their ideas to life. A subscription to Splice inspires and accelerates creative success for digital music creators with an industry-leading catalog of sounds and samples and an expanding AI stack. With a rent-to-own marketplace of DAWs and plugins, the Splice experience seamlessly integrates into any music production workflow, regardless of DAW (Digital Audio Workstation). Via Splice, an unparalleled team of sound designers and sample creators are fueling the success of a growing global community of chart-topping producers, students, and DIY creators.

HOW WE WORK: At Splice, DISCO is a rallying cry for collaboration, accountability, and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric, and Optimistic. Our shared success depends on our ability to support one another, work well together, and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that’s thrown at us. Splice embraces a culture of remote work. You’ll see your colleagues showing up from across the US and the UK. To keep us working well as a team, we have regular communication, including Town Halls, departmental all-hands, and get-togethers.

When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready?

TEAM INFORMATION: At Splice, our Business Development team is the driving force behind our growth and expansion. We identify and cultivate strategic partnerships that amplify our reach and deepen our impact within the music industry. Join us to shape the future of Splice by exploring new markets, negotiating deals that matter, and fostering relationships that create long-term value. Your work will directly influence the direction of the company, helping to unlock new opportunities for creators around the globe.

WHAT YOU’LL DO:

• • Customer Concierge: Guide new customers through the onboarding process, ensuring they understand how to use the product, address initial questions, monitor customer metrics, and identify growth opportunities based on their evolving needs and usage. Measured by customer onboarding/adoption metrics.

• • Curricular Content Creation: Develop and design engaging educational materials and content such as lesson plans, tutorials, instructional videos, and promotional content to support customer education and highlight features.

• • Training Facilitation: Lead training sessions, workshops, or webinars to educate customers on product features, best practices, and advanced usage, while integrating sales pitches appropriately.Measured in part by session evaluations and self-reflection.

• • Community Building: Connect with customers through thoughtful conversations to discover ways to foster relationships and create a sense of community. Develop personalized strategies that contribute to both their satisfaction and revenue growth. Measured by activities and pipeline health in a sales CRM.

• • Feedback and Learnings: Gather and analyze customer feedback on the product, training materials, and overall experience to use these insights to enhance our content and support, as well as to discover new opportunities for sales or product improvements.

• • Education Resource: Create and maintain a knowledge base, FAQs, and self-help resources that support customer self-service, while integrating promo information to drive awareness of additional features or services.

• • Insights Reporting: Track and report on customer engagement metrics, training effectiveness, content engagement, and sales performance. Share insights and suggestions to improve customer support, content strategies, and overall efforts.

Travel Expectations: As a key part of your role, you’ll have the opportunity to travel to various campus events, educational activations, and community-building engagements. This travel is crucial for building strong relationships with our education partners, supporting on-site training, and facilitating workshops that empower educators and students alike.

JOB REQUIREMENTS:

• • 6+ years of work experience

• • 3+ years experience working in EdTech and/or community building with students, teachers, and educators

• • Ability to build and maintain customer relationships

• • Ability to understand customer needs, struggles, and desires and apply pragmatic solutions

• • Ability to manage multiple customer accounts concurrently

• • Experience and comfortability working within a CRM tool

• • Strong communication skills, particularly in questioning and listening and effectively communicating the benefits of a product in the classroom

• • Well-versed in music production or have a love for creator culture

• • Able to foster strong, positive working relationships with team members and cross-functional partners

NICE TO HAVES:

Do you have other creative passions? We want you to apply those skills! Whether it be motion design, photography, illustration-you name it, we want it.

The national pay range for this role is $78,750 – $90,000. Inidual compensation will be commensurate with the candidate’s experience.

Splice is an Equal Opportunity Employer

Title: Senior Customer Success Manager, Enterprise

Location: Remote (US)

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack’s Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PR’s impact on business outcomes.

Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.

As a Senior Enterprise Customer Success Manager, your primary focus will be on driving growth and ensuring renewals within Muck Rack’s enterprise customer segment. You should be excited about working in a fast-paced environment, engaging with our largest and most complex customers. You’ll be a great fit for this role if you are motivated by driving value for customers and achieving substantial revenue growth.

What you’ll do:

• Serve as the primary contact and strategic advisor for enterprise brands & agencies to retain and grow a book of business of $2 million+ in customer contract value
• Engage with C-level and senior stakeholders, both virtually and in-person, to deliver expert product knowledge, share industry best practices, and provide strategic recommendations that drive value and growth
• Consistently exceed revenue targets and activity metrics, ensuring alignment with company-wide OKRs
• Oversee the entire customer lifecycle from post-sale to renewal to ensure the customer is deriving value at every stage
• Manage customer feedback and deliver high-impact insights to internal stakeholders, directly influencing our product roadmap and strategic vision
• Lead complex contract negotiations, securing mutually beneficial agreements that reinforce long-lasting customer relationships
• Immerse yourself in the public relations industry, establishing and maintaining a strong network of communications and industry professionals

How success will be measured in this role:

• Customer Health (SuccessScores)
• Achievement of Quarterly Net and Gross Revenue Goals
• Customer Success KPIs, including driving adoption, early renewals, and regular touchpoints with customers

If the details below describe you, you could be a great fit for this role:

• 8+ years in Customer Success or Account Management within a B2B SaaS environment of similar or greater size and ARR to Muck Rack, with a proven track record of meeting and exceeding revenue goals
• Expertise in overseeing the entire customer lifecycle, including driving expansions, managing complex renewals, and handling escalations within large enterprise accounts
• Demonstrated success in consultative selling, with a proven ability to develop and implement tailored solutions that meet the nuanced needs of enterprise clients
• Proficient in Customer Success strategies and methodologies, including lifecycle management, risk mitigation, executive sponsor development, and defining outcomes and business cases
• Strong background in contract management, including expertise in leading negotiations with senior stakeholders
• Demonstrated executive presence and strategic acumen in customer engagement, including the effective use of multi-threading and relationship-building techniques
• Precise and confident communication skills with an ability to address high-stakes concerns and provide solutions that de-escalate conflicts and reinforce trust
• Ability to leverage data, including usage and adoption, to lead strategic decision making and optimize customer success strategies
• Flexibility to adapt to changing priorities and emerging challenges in a dynamic work environment
• Strong decision-making capabilities, with a focus on prioritizing customer needs and driving outcomes that align with business objectives

Interview Overview

Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• A 45 minute zoom interview with the hiring manager
• Skills assessment (2 hours max)
• Peer interviews with several team members
• Final call(s) with executive team member(s)

Salary

In the US, the base salary for this role is between $100,000 and $110,000 with on target earnings of $130,000-140,000+. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Inidual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!

Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.

Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for iniduals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.

PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our “Holiday Swap Program.” We also provide up to 16 weeks of fully paid parental leave.

Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development.

Culture of Inclusion. We know that erse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.

Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.

*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

If you’re excited about an opportunity at Muck Rack but your experience doesn’t align perfectly with the requirements of the role outlined here, please don’t let it stop you from applying. We’re committed to building a erse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage iniduals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we’re committed to a fair and consistent interview process and candidate experience.

#LI-Remote

Title: Customer Success Manager, West

Location: U.S. Remote

Job Description:

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better.

Our Customer Success team plays a vital role in advising and guiding a erse range of Enterprise customers, ensuring a successful launch with Webflow and continually achieving their business goals and maximizing their investment in Webflow. We are the main point of contact for Webflow’s strategic customers throughout their customer journey, including onboarding, adoption, maturity, and renewals.

We’re looking for a Customer Success Manager to help drive value for a set of Webflow’s Enterprise Customers. Partnering closely with Webflow’s Account Executives, Solutions Engineers, and Technical Architects, our Customer Success Managers (CSMs) work cross-functionally to identify opportunities where existing customers can grow their usage of Webflow or identify new use cases to leverage our capabilities. As trusted advisors to our customers, CSMs are consultants, project managers, product evangelists, as well as thoughtful advocates for our customers and their priorities.

About the role

• Location: Remote-first (United States – West region & BC, Canada) **must reside in Pacific or Mountain time zone
• Full-time
• Permanent
• Exemption status (Relevant to US only)
  • Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.
  • United States (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $128,000 – $161,000
    • Zone B: $121,600 – $153,000
    • Zone C: $115,000 – $145,000
  • Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • $144,700 – $182,400
• For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

  Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Reporting to the Senior Manager, Customer Success

As a Customer Success Manager, you’ll …

Establish a trusted advisor relationship across your customer’s organization, from Executive Sponsors to day-to-day contacts, that works to ensure customers are getting value from our products and services.

Work with customers to understand their unique goals and business processes as well as provide expert knowledge of Webflow; nurture relationships with influential stakeholders and empower them to be Webflow champions.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.

About you

You’ll thrive as (a) Customer Success Manager if you have:

• Have a consultative approach; able to navigate complex business needs and requirements
• Prior Customer Success or Account Management experience, with a SaaS company or digital marketing agency. (3-4 years of relevant experience preferred)
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way to both internal and external stakeholders, including executive level conversations with customers.
• Keen business sense to discover and understand customer business objectives and pain points to ultimately measure Webflow’s financial impact on the customer’s business.
• Excitement to e into the technical details of the product to understand the customer’s use-case and needs thoroughly.
• Great people skills: genuine, warm, curious, engaging, conversational, friendly, empathetic, and caring.
• Excellent organizational, note taking, project management, and time management skills.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor.

Please note:

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you’ll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Director, Customer Experience

locations

Boston

Remote US

time type

Full time

job requisition id

JR240241

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity

Harvard Business Publishing Education (HBP Education) partners with educators & learners worldwide by being the richest source of ideas for improving management.

Are you a business-savvy leader with a passion for delivering exceptional customer experiences? Do you thrive on transforming customer experience functions to maximize value for both the business and its customers? Can you empathize with customers and understand their needs and challenges? Are you excited about working in a dynamic, global, and mission-driven company? If so, read on…

Reporting to the Senior Director of Marketing and Customer Experience, the Director of Customer Experience is a key member of HBP’s Education team. This role offers the opportunity to use your entrepreneurial and consultative mindset to help HBP unify its customer enablement functions and deliver superior experiences to all existing customers.

Success in this role requires prior leadership experience in customer success, customer operations, or customer service, along with a strategic and data-driven mindset.

What you’ll do:

• Lead the newly formed Customer Experience group consisting of three key enablement functions: Customer Success, Educator Training, and Customer Operations. Aggregate the three groups into one coherent customer centric function that is data and technology driven and brings together content rich enablement services such as onboarding, training, servicing and monitoring customer health
• Transform the way HBP Education enables inidual and institutional customers by designing a function that enables customers across their lifecycle
• Define the vision and strategy for the consolidated Customer Experience function to drive retention and customer growth
• Identify the roadmap for data, technology, talent and process capabilities required to execute on the integrated Customer Experience vision and strategy
• Define and monitor KPIs, annual goals and long-term goals, and key interdependencies for the function
• Build a high-performing Customer Experience team, bringing together the three groups into a single cohesive team with distinct roles in the value chain
• Collaborate closely with Sales, Marketing and Customer Service leadership to architect effective customer handoff processes, and the Finance, Analytics, and Business Intelligence team for metrics and data driven models for Customer Experience
• Build connections, contribute and learn best practices from the community of Customer Experience/ Customer Success teams externally and within the HBP community
• Serve as a key source for voice of customers and regularly share insights with HBP Education leadership team, product, and editorial teams

What we’re looking for:

• 10+ years of experience including in customer success or customer experience functions with a proven track record of improving business outcomes
• Business acumen; ability to analyze existing practices and devising strategies to achieve business objectives
• Expertise in one or more customer success tools and familiarity with the technology enabling superior and data driven customer experience
• Demonstrated proficiency using Salesforce and Zendesk.
• Global mindset and ability to connect with team members and customers from around the world
• Flexibility to work across different time zones
• Ability to influence and build relationships with various stakeholders and members of leadership teams
• A strategic thinker who is comfortable with ambiguity and able to set strategy and see through its execution
• Results and data-driven. Able to use analytics to assess effectiveness of efforts and adjust team’s work accordingly
• Excellent people management skills with experience managing teams in the past
• Self-driven, with a strong ability to earn trust and foster positive working relationships
• Experience or interest in higher education is a plus.

What we offer

As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

$150,000 – $170,000

Above is the annualized pay range for this position. In addition, this position includes the opportunity to earn our annual Performance Based Variable Pay Program. Actual salary will be set based upon a range of factors, including external benchmark market data, inidual knowledge, skills, experience, location and internal equity.

Manager, Customer Success

• Remote, Remote, United States
• Full-time

Company Description

insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Job Description

We are seeking a dynamic and experienced Manager, Customer Success to lead our customer success team at insightsoftware. In this role, you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies. You will manage a team of customer success professionals, providing mentorship, guidance, and support to ensure they deliver exceptional service. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a passion for building lasting customer relationships. If you are a proactive problem-solver with a track record of success in the SaaS industry, we want to hear from you!

• Drive Customer Success outcomes
• Lead your team to deliver outstanding experiences that drive strong customer retention, expansion, adoption, and referrals
• Increase customer lifetime value through success plans, customer satisfaction, and overall health scores
• Leverage reporting to develop data-driven insights on customer behavior
• Drive a proactive NPS, at risk program, and other initiatives and measures to prevent customer attrition.
• Act as a sponsor in customer escalations by working with the customer and teams across the company to address the issue in a mutually beneficial way.
• Drive a standardized, proactive outreach and reactive interventions for various points in the journey by identifying opportunities to encourage feedback loops and continuous improvement.
• Partner with peers to scale processes in on boarding, training, success management, support, and customer advocacy
• Increase opportunities for expansion and up-sells by creating a bridge between Account Management, Direct Sales, Professional Services, and Customer Success teams
• Develop and share metrics to measure the effectiveness of Customer Success in meeting company and team goals.
• Track, analyze, and report on Customer Success metrics across the organization
• Be a customer champion internally
• Collaborate with other organizational leaders to incorporate customer needs and requests into insightsoftwares defining business objectives

Achievements/Goals

• Improve the CSM relationship model with customers driving higher retention and happier customers
• Create revenue and retention growth through solution selling to existing customers
• Enable effective forecasting of open opportunities
• Track Customer Success metrics and actively pursue improvements for managing customer relationships

Qualifications

• Experience integrating acquired companies and teams into success model
• Experience segmenting customers, providing different levels of outreach, from tech touch to personalized interaction
• Experience in both on-prem and cloud-based success models
• Strong communication and presentation skills, both verbal and written
• Bachelors Degree in related field or equivalent experience
• 3+ years of management experience in customer successExperience in technical or commercial management of software support services, software development, or customer care around IT/Application services is highly preferred
• Ability to travel up to 25%

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

#LI-Remote

**At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

Learn more about our high-energy, high-performance global team.Work With Us

insightsoftware About Us: Hear From Our Team – InsightSoftware (wistia.com)

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

About Us:Live experiences help people cross today’s digital ide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role:The Gametime Manager/Sr. Manager, Mobile Marketing is responsible for oversight of all mobile marketing campaigns, scaling spend while achieving set ROAS/ROI goals, testing and scaling new channels, and directing creative team needs based on performance. The Manager/Sr. Manager, Mobile Marketing will report to the VP, Marketing and will have additional opportunities to manage and work on other marketing channels as needed.What you'll be doing:* Own the mobile acquisition marketing program with an emphasis on driving scale across channels while targeting performance ROAS/KPI goals. * Manage marketing channels with an emphasis on social (i.e. Facebook, Instagram, Twitter, Tiktok, etc.) - continuously tracking and updating data, segmenting, monitoring performance, and finding new ways to improve scale and return-on-ad-spend (ROAS).* Use a data-driven approach & a vigorous testing process to evaluate hypotheses and extract insights on strategy and performance.* Collaborate with the Gametime creative team, to help create new and innovative messaging and customer touch points. * Work closely with data & product teams to implement marketing systems and tools while also working to identify opportunities to enhance the customer experience and drive additional conversions and revenue.* Develop a deep understanding of the customer experience and data flow from acquisition and engagement to drive conversions & revenues.* Assist as needed on other marketing initiatives such as app store optimization, brand testing, and CRM. What you'll bring:* Experience managing six- to seven- figure monthly marketing budgets across a variety of mobile acquisition channels* Deep expertise with social UA tools, platforms, attribution & SKAN, and best practices ranging from campaign set up to optimizing performance to desired goals* Strong analytical skills - highly comfortable with data and meticulous about accuracy in reporting* You’re a self-starter who can execute tactically and think strategically and who will take initiative in testing new strategies while driving process improvements* Creative best practices, A/B testing, and understanding of full-funnel marketing concepts as a means to optimize performance Our ideal candidate has:* Education: BA/BS in Business, Marketing, Finance or related quantitative analytics degree* 3-6 years post-collegiate experience in a marketing focused role focused on mobile user acquisition* Experience working with third party campaign management tools, including MMPs and creative management systems, to help better optimize spend and performance* Expertise with SQL and understanding of database hierarchies * High attention to detail, you pride yourself on accuracy and find yourself constantly double checking your work* A good attitude, willing to put your head down and do whatever it takes to execute, learn, and innovate. Excellent communication skills, written and verbal, with the ability to explain your work and results to Gametime executives as needed* Persistence - never afraid to try new things, fail, and then try new strategies and approaches to succeed* Self-motivated and focused on executing well; you enjoy being hands-on* Scrappy and resourceful when facing challenges of all types* Interest in the sports/live entertainment space is a plusWhat we can offer:* Flexible PTO* Competitive salary & equity package* Monthly Gametime credits for any event ($1,200/yr)* Medical, dental, & vision insurance* Life insurance and disability benefits* 401k, HSA, pre-tax savings programs* Unlimited snacks, drinks* Company happy-hours, events and outings* Wellness programs* Tenure recognition$150,000 - $160,000 a yearGametime is committed to bringing together iniduals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering ersity across our company. #Salary and compensation

About StatusStatus is building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community. As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of Apps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol, the p2p communication layer for Web3.As a team, Status has been completely distributed since inception. Our team is currently 200+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe. We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization's priorities.Who are we?IFT is a pioneering force in the Web3 ecosystem, committed to the development, adoption, and accessibility of solutions to digital age problems; guided by our principles: liberty, censorship resistance, security, privacy, and inclusivity. Our mission is to build public goods to safeguard civil liberties in the digital age.The roleAs a KOL Manager at IFT, you will be responsible for onboarding web2 and web3 KOLs as well as developing, executing & managing campaigns for/with them across our portfolio companies. This role requires a deep understanding of the Web3 space, influencer marketing strategies, content management landscape and a proven track record of working in this space.Key responsibilities: * KOL Campaign Management: Develop, implement, and monitor KOL campaigns that align with our brand’s objectives in the Web3 space. Ensure campaigns are innovative, engaging, and deliver measurable results.* Content Collaboration: Work closely with KOLs to manage when and what content is posted. This includes creating detailed content calendars, briefs, and ensuring content is on-brand and optimized for our target audience.* Relationship Building: Establish and maintain strong relationships with key influencers, thought leaders, and content creators in the Web3 community. Identify new partnership opportunities to expand our brand’s reach and influence.* Performance Analysis: Monitor and analyze the performance of KOL campaigns using key metrics. Provide regular reports on campaign effectiveness and recommend strategies for optimization.* Team Coordination: Collaborate with the marketing team to ensure cohesive marketing strategies. Work closely with content creators, social media managers, and product teams to ensure integrated and coherent brand messaging.* Market Research: Stay abreast of trends in the Web3 space, influencer marketing, and competitive activities. Use insights to inform campaign strategies and content creation.You will ideally have: * 1-3 years experience in influencer marketing or KOL management in the Web3, blockchain, or cryptocurrency sectors.* Strong understanding of the Web3 ecosystem.* Experience with social media platforms and analytics toolsBonus points: * You are comfortable working remotely and asynchronously* Experience working for an open source organization* Experience working within a similar organization[Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role. Just explain to us why in your cover letter].Hiring process:* Interview with our People Ops team* Interview with Jamie Mckane * Interview with Isaac Warburton* Assessment * Interview with Eddy RealegenoThe steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline. CompensationWe are happy to pay in any mix of fiat/crypto. #Salary and compensation

FullStory is hiring a remote Senior Sales Development Representative. This is a full-time position that can be done remotely anywhere in the United States.

FullStory - Digital experience analytics, session replay, heatmaps.

Deel is hiring a remote Partnerships Manager. This is a full-time position that can be done remotely anywhere in LATAM.

Deel - Payroll and Compliance for International Teams.

GitLab is hiring a remote Marketing Analyst. This is a full-time position that can be done remotely anywhere in North America.

GitLab - A single application for the entire DevOps lifecycle.

About Us

At Sending Labs, we don’t just create secure communication infrastructure as a pioneer; we create future-focused products, services, and experiences that redefine customer expectations within the Web3 ecosystem since 2022. Our mission is to revolutionize communication in the Web3 era.

In February 2023, we secured USD $12.5 million in seed funding from top investors. Our flagship products, SendingNetwork and SendingMe, create a truly decentralized, Web3-native hub for secure chat, transactions, and community-building. We empower Web3 communities, developers, and users with the tools they need to communicate securely while maintaining ownership over their data.

Our co-founders, serial entrepreneurs with a history of building a B2C mobile browser with over 200 million users globally, lead a talented team of more than 40 iniduals worldwide. Our team’s entrepreneurial experience and technical capabilities drive our mission forward.

Join Sending Labs, and help shape the way we communicate in the Web3 space. You will have the chance to build a product from the ground up, with the goal of reaching 1 billion users. It all starts with you!

About This Role

As the PR and Community Manager, you will play a pivotal role in shaping our brand’s presence and community engagement. Your responsibilities will cover public relations, content creation, and community management, ensuring our messaging aligns across all channels and resonates with our Web3 audience. This role blends creativity, storytelling, and strategy, allowing you to drive both brand awareness and community interactions.

Key Responsibilities

• Content Creation: Develop high-quality content that simplifies complex Web3, Infra, crypto, NFT, and blockchain concepts, including press releases, blog posts, whitepapers, case studies, and social media content.
• Brand Voice: Ensure consistency in our brand’s voice across all platforms, reflecting our values and strategic goals.
• Social Media Management: Oversee Sending Labs’ social media presence, focusing on platforms like Twitter and Discord. Generate, edit, publish, and share captivating content daily across Web3 channels.
• Community Engagement: Cultivate a vibrant and connected community, fostering engagement and support for business objectives, events, and marketing initiatives. Actively engage with Key Opinion Leaders (KOLs) and drive community-driven initiatives.
• Content Coordination: Collaborate with the Product and Marketing teams to ensure alignment with brand messaging and strategic goals.
• PR Strategy: Manage media relations, coordinate PR campaigns, and create content that elevates brand awareness.
• Trend Monitoring: Stay on top of social media trends and industry conversations to identify engagement opportunities.
• Editing & Proofreading: Review content for clarity, coherence, and professionalism.

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, or related field (or equivalent experience).
• Proven experience in PR, content marketing, and community management within a tech-driven or Web3 industry.
• Strong understanding of crypto, blockchain, and Web3 communities.
• Excellent written and verbal communication skills, with the ability to adapt tone and engage erse audiences.
• Demonstrated experience in managing social media platforms and fostering community engagement.
• Strong storytelling, creative, and problem-solving abilities.
• Familiarity with onboarding and engaging KOLs and influencers within the Web3 space.
• Proficiency in both English and Chinese is a plus.

Compensation & Benefits

• Competitive salary, bonus, and benefits package.
• Token or stock options for long-term growth.
• Be part of a rapidly growing industry with opportunities for real impact.
• Collaborative and supportive work environment.

Join Us

If you’re passionate about crafting engaging narratives, driving community engagement, and shaping the future of Web3 communication, we’d love to hear from you.

To apply, download the SendingMe App and use the invitation code ‘JOINUS’ to add the ‘Sending Labs HR’ account and submit your resume. Alternatively, email your resume to [email protected] and [email protected] with the subject “PR and Community Manager”.

Digital Content Writer (Blogging & Social Media)

RemoteFull TimeMid Level

Department

Marketing

Reports to: Content Marketing Director

Company Summary

Publishing.com empowers iniduals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce thatPublishing.comhas been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we’ve experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.

About The Role

Publishing.com seeks a highly skilled and experienced full-time Digital Content Writer to join our team. The ideal candidate will have at least three years of relevant direct response copywriting experience and exceptional writing and editing abilities. This role requires strong project and time management skills to create engaging content for our blog, website, and social media platforms. The successful candidate will have a passion for storytelling, a keen eye for detail, and the ability to work autonomously and collaboratively in a fast-paced environment.

Content/Copy Creation and Curation:

• Produce 3-4 high-quality blogs per week that adhere to brand and content guidelines
• Develop SEO-focusedcontent to drive organic traffic, incorporating relevant keywords and best practices
• Create engaging content across various social media channels such as Instagram, Facebook, LinkedIn, and Pinterest
• Create periodic written content for our promotions, such as whitepapers, ebooks, etc.
• Research and generate compelling blog topics relevant to our target audience and industry trends.
• Collaborate with cross-functional teams to gather information and insights for content creation.

Editing and Proofreading:

• Edit and proofread content to ensure accuracy, clarity, grammar, and adherence to brand voice.
• Review and revise existing content to optimize its performance and relevance.
• Ensure consistency and quality across all content channels and platforms.

Project Management:

• Execute an editorial calendar, effectively managing content production schedules and deadlines.
• Monitor and track content performance using analytics tools, making data-driven recommendations for improvement.

Requirements

Exceptional Writing and Editing Skills

• 5+ years of copywriting experience crafting engaging blog articles and social media posts using direct response techniques to drive organic traffic and conversions.
• Must have hands on experience conducting independent data analysis and SEO research in order to improve overall campaign performance.
• Experience working in a high-growth, B2C company.
• Strong command of grammar, punctuation, and language conventions.
• Ability to adapt writing style to match brand guidelines and target audience.

Project Management and Time Management

• Demonstrated experience in managing multiple projects simultaneously, meeting deadlines, and maintaining high-quality output.
• Strong organizational skills and attention to detail to effectively plan and execute content strategies.

Creative Thinking and Storytelling

• A creative mindset with the ability to generate innovative content ideas and storytelling approaches.
• Skill in crafting narratives that resonate with the target audience, evoking emotional responses and prompt action through effective direct-response copywriting.

Digital Marketing Knowledge

• Understanding social media platforms, trends, and strategies to engage and grow audiences effectively.
• Basic knowledge of content analytics tools such as Google Analytics, SEMRush, Hootsuite, Sprout Social, or similar to measure and interpret content performance.

Collaboration and Communication

• Strong interpersonal skills to collaborate effectively with cross-functional teams, incorporating feedback and input.
• Excellent verbal and written communication skills to articulate ideas, present concepts, and convey messages effectively.

Growth Mindset

• Eagerness to learn and stay updated on industry trends, best practices, and emerging technologies.
• Willingness to take on new challenges, experiment with different approaches, and continuously improve your skills.
• Proactive mindset to identify opportunities for content optimization and drive results.

Why Publishing.com?

AtPublishing.com, our dedication to our mission and core values isn’t just talk; it’s reflected in how we treat our team. We believe in nurturing our employees’ well-being, supporting their families, and empowering them to contribute to their communities. Here’s how we stand out:

• Recently recognized as #19 on the Inc 5000’s list of Fastest Growing Private Companies in America for 2023
• We are a completely remote team located worldwide with 100+ employees
• We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials…yes, even remotely
• We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin’ Attitude, (4) Billion Dollar Standards
• We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees’ professional development
• If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs

*Some benefits are available to our US-based employees only.

At Publishing.com, we’re dedicated to assembling teams as erse as a kaleidoscope and fostering an atmosphere as warm as your favorite coffee shop. We understand that the job application process can sometimes feel daunting, but were here to offer our support. Don’t hesitate to reach out with any questions or concerns about the hiring process if you’re interested in joining our ranks, we’re eager to hear from you! Email us at [email protected] if you need additional support.

We strive to seek out and support iniduals from all different backgrounds recognizing your unique experience contributes to the richness of our collective knowledge. We are committed to fostering an environment where we learn from each other’s beliefs and experiences and celebrate the differences that eventually will drive forward our innovation. We strive to ensure that every member of our team feels valued and respected, regardless of where they may be situated. Come be a part of our community your talents and contributions are welcomed!

Account Manager, Key Accounts

Sales · Peachtree Corners, Georgia (Remote)

Full Time

Alogent is the market leader in providing solutions for deposit automation to some of the largest banks in the world. With over 25 years’ experience in providing the technology, support, and expertise to overcome business challenges in premier financial institutions everywhere such as reliability, efficiency, and quality. Our partnership-based approach to working through business issues has been recognized by our clients and partners through maintaining long-term relationships as their business needs evolve. Alogent continues to forge ahead through the creation of specialized technologies and services that utilize imaging and automation to achieve proven results. Our goal is to be the premier financial technology partner to institutions everywhere.

The company is headquartered in Peachtree Corners, GA, with regional teams across the US and internationally.

Job Overview:

This position can be filled by candidates throughout the United States, however, candidates local to our Peachtree Corners headquarters will be considered hybrid with 2-3 day in office requirement.

* Important Note: Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alogent.

Essential Job Responsibilities:

• Meet/Exceed Annual Quota
• Generate leads and drive sales of Alogent’s products to financial institutions within a territory/named account list (existing customers) or as assigned by the Chief Revenue Officer
• Prospect for new business within assigned territory (migrate, upsell, cross-sell)
• Manage the effective and rapid movement of leads through the sales process, including qualification of prospects; assessment of potential client needs; presentations of Alogent’s products; and expeditious closing of business
• Manage existing client relationships within existing install base & expand relationships as appropriate
• Daily maintenance of sales pipeline, statuses, and forecasts in Salesforce
• Assist the renewal process of product and support agreements
• Maintain high levels of customer satisfaction which is measured by ongoing customer satisfaction metrics and high contract renewal rates
• Act as a trusted advisor ensuring customers are effectively using Alogent’s applications, and recommend adoption of newer versions of installed products or expanded services
• Work closely with internal departments such as Professional Services, Development, Customer Support and Accounting
• Participate in customer calls and onsite visits

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Qualifications/Experience:

• Bachelor’s Degree preferred and/or equivalent experience in related field
• 10+ years direct sales experience in fintech/financial services sector selling to Financial Institutions of all sizes preferred
• Strong knowledge of item processing solutions preferred. Familiarity with how these applications are used within the market and knowledge of major competitive offerings
• Demonstrated understanding of sales cycles and processes
• Experience in opportunity qualification, account development & on-going relationship management
• Proven track record for consistently attaining quota
• Must be professional with exceptional etiquette skills

• Strong customer service skills
• Exceptional time management/task management skills
• Aptitude to listen to customer needs and recite information to ensure those needs are met through our solutions and products
• Experience using salesforce CRM software
• Quickly acquire product/industry knowledge to deliver cost-justified solutions
• Strong communication skills, including the ability to clearly convey information and ideas through verbal and/or written media to iniduals or groups
• Ability to work tactfully through challenging customer issues
• Problem solver who takes initiative to get things done, an enthusiastic go getter!
• Strong skills in Microsoft Outlook, Word, Excel, and PowerPoint are required

Working Conditions:

• Some level of Travel is required
• Ability to attend and conduct presentations
• May require sitting, standing or being on the phone
• Must be able to work with possible distractions in the work environment

Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state or local laws.

JOIN OUR TALENT BANK – BE THE FUTURE OF FINTECH AND CRYPTO AT WIREX!ABOUT USAt Wirex, we're pioneers in the world of digital currency, setting trends that others follow. From creating the first crypto-enabled debit card to democratizing DeFi-powered savings, we're rewriting the rules of finance. With a vision for a world where digital currency benefits everyone, we empower millions across 130 countries.WHY JOIN OUR TALENT BANK?Can't find an open role that perfectly aligns with your skills? No worries! Join our Talent Bank and be at the forefront when we unveil new opportunities. We're looking for innovators, disruptors, and visionaries who share our passion for transforming the way people perceive and interact with money.WHAT WE OFFER* A chance to be part of the digital money movement and shape the future of finance.* Join a dynamic, forward-thinking team that's leading the way in the industry.* Be at the forefront of groundbreaking projects and initiatives.* Work in a collaborative environment that values ersity and creativity.* Inclusive global culture, our erse team brings together unique perspectives and experiences from all corners of the world. We're united by our passion for innovation and our commitment to revolutionize the fintech industry.* Extensive opportunity to grow your career and professional development at an innovative FinTech.* Specialist Departments, from Risk & Compliance to Legal, Marketing to Finance, and beyond, Wirex offers a range of specialist departments where you can make your mark.WHO WE'RE LOOKING FORIf you're a trailblazer in your field, dedicated to making an impact, and eager to contribute to our vision of a global digital currency revolution, we want to hear from you. Our Wirexer must have behaviours are:* Ability to promote collaboration and sharing.  * Contributes to creating a positive environment. * Passionate about their area of expertise. * Takes initiative, and creates a drives innovations for our customers.* Establishes high personal goals.* Works towards collective success.* Inspires and supports others to succeed.Apply to our Talent Bank, and when the perfect opportunity arises, we'll reach out to you.TYPICAL ROLES WE HIRE FOR* Financial Crime Analyst * Fraud Analyst * Digital Marketing Specialists* Technical Product Owner * Senior .NET Developer * Senior Android Developer EXPLORE OUR SPECIALIST DEPARTMENTS* Risk and Compliance: Safeguard our operations and help us maintain the highest standards of security and regulatory compliance.* Legal: Shape the legal framework that underpins our innovative solutions and global presence.* Marketing: Drive our brand forward, connect with our audience, and tell the world about the future of finance.* Finance: Manage the financial pulse of our organisation and help steer our strategic decisions.* People & Culture: Nurture our vibrant company culture and support the growth and well-being of our Wirexers.* Software Development: Build cutting-edge platforms and applications that redefine the way people interact with their finances.* Product: Shape the user experience of our products and services, driving innovation and customer satisfaction.* Quality Assurance (QA): Ensure that every aspect of our offerings meets the highest quality standards before reaching our customers.* IT: Support the infrastructure and business operations which keeps Wirex going 24/7.* Customer Support: Our customers sit at the heart of Wirex and the customer experience reflects this, best in class support. HOW TO APPLYSubmit your details to the Talent Bank by clicking the ‘Apply for This Job’ and we look forward to receiving your application. Be part of something extraordinary redefine the future of fintech with Wirex!Please note; this is not a live vacancy, you will be applying to be added to our talent bank for future positions for as and when they arise. Wirex is shaping the future of digital finance, one innovation at a time. Come and join our journey of innovation and growth.#Salary and compensation

About BoostBoost is an onchain toolkit that makes it easy & effective to target and incentivize users to complete onchain actions. By allowing the deployment of "boosts" that rewards users for completing specific onchain actions, Boost helps drive user engagement and growth in a targeted and measurable way. Boost has been used by hundreds of protocols & creators to reach millions of wallets and distribute over $3M in incentives. Boost is a remote, Series A company backed by investors like Greylock, Electrical Capital, and TCG Crypto.About the RoleWe are seeking a highly skilled and crypto-native Data Scientist to join our team. In this role, you will be responsible for setting up data pipelines, analyzing onchain data, interpreting complex datasets, and translating your findings into actionable business insights. Your work will be crucial in driving data-informed decision-making across our organization.Key Responsibilities* Work cross-functionally to drive new data initiatives, automate business intelligence reporting, and establish best practices* Establish the required data pipelines and dashboards to ingest, analyze, and monitor the required data for growth and marketing campaigns, product requirements, and other internal initiatives* Analyze onchain data from various networks to identify trends, patterns, and opportunities using Dune Analytics* Develop and maintain dashboards to track KPIs and metrics* Work with external partners on an as-needed basis to set-up data monitoring and track the performance of their campaigns on Boost Network* Conduct in-depth research on blockchain projects, DeFi protocols, and crypto market dynamic* Stay up-to-date with the latest developments in the crypto space and data analysis techniquesRequired Qualifications* Bachelor's degree in Computer Science, Data Science, Statistics, or a related field* Minimum of 2 years of experience in data analysis, and at least 1 year in the blockchain/crypto industry* Strong proficiency in SQL, Python, and experience with Dune Analytics* Solid understanding of blockchain technology, cryptocurrencies, and DeFi concepts* In-depth understanding of data pipelines and how to capture the required data* Excellent analytical and problem-solving skills* Ability to distill complex data into clear, actionable business insights* Strong communication skills, both written and verbalPreferred Qualifications* Experience with other blockchain data tools (e.g., Nansen, Glassnode, Token Terminal)* Understanding of tokenomics and crypto economic models* Previous experience in a fast-paced startup environmentWhat We Offer* Competitive salary and benefits package* Opportunity to work at the forefront of blockchain technology and data analysis* Collaborative and innovative work environment* Remote-friendly position with flexible working hours* Continuous learning and professional development opportunitiesIf you're passionate about crypto, have a knack for uncovering insights from data, and want to make a significant impact in the crypto space, we'd love to hear from you!#Salary and compensation

Find Satoshi Lab (FSL) is a fast growing web3 product development studio. We believe in building a range of enjoyable web3 products that are close to people’s lives. FSL aims to accelerate the world’s transition to web3.STEPN is a community-centric lifestyle app committed to ecosystem growth and development. STEPN’s user-friendly platform merges the gaming experience with Web3 to promote a healthy lifestyle that anyone can use regardless of their familiarity with Web3. STEPN users are supported by the other applications within the Find Satoshi Lab ecosystem.STEPN team is product and user experience focused, the team is built to deliver high quality product with execution-excellency. STEPN team has an organisational culture of result and community focus, STEPN envisions itself to be the leading brand in the Web3 Fitness and Health category. About the roleWe're looking for a talented content creator (writing) & Word Smith to create social media content for STEPN across platforms such as Twitter, Medium & Reddit. The ideal candidate is someone who is professional, well organised, creative, a good communicator and comfortable coordinating and writing articles. Responsibilities:Working as part of the marketing team, you will be responsible for producing official news, PR articles, and brand media articles for all our social media channels. This may include:Produce high-quality written content for a variety of purposes including (but not limited to) media and PR, website content, interviews and profiles with artists and creativesCreating and editing our project articlesEditing article and interview content for social media usageAbout youExcellent written and oral communication skillsExcellent copywriting skills, with a strong understanding of branding and tone of voiceProactive and fast-paced, ability to turn around content quickly and to a high standardStrategic thinker, you have numerous ideas on how to take our content to the next levelExcellent time management skills and effectively manage conflicting prioritiesHas a good hands-on understanding of all major social platforms#Salary and compensation

Agorapulse is hiring a remote Account Executive - North America. This is a full-time position that can be done remotely anywhere in Eastern Time Zone.

Agorapulse - Take control of your social media.

About the CompanyOne of the fastest-growing and most trusted companies in blockchain security, CertiK is a true market leader. To date, CertiK has worked with over 3,200 Enterprise clients, secured over $310 billion worth of digital assets, and has detected over 60,000 vulnerabilities in blockchain code. Our clients include leading projects such as Aave, Polygon, Yearn, and Chiliz.Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors.About YouYou’re a self-starter. You believe in tackling the most important problems, even if they are the most difficult problems. You’re comfortable with the unknown and understand that startup life means that you’re going to be wearing multiple hats. And that’s what motivates you. You’re accountable and obsessed with improvement, both in yourself and in others. You’re up to the challenge of building a world-class company that aims to be the infrastructure for more secure software for all.Responsibilities* Manage existing relationships and find opportunities for growth* Coordinate and lead advertising-like campaigns, including preparation, launch, and performance reporting* Conduct presentations and product demos over the web and in person* Communicate with a broad range of internal and external stakeholdersRequirements* BS in Computer Science / Economic/ Marketing / Business related fields* At least 1 year of BDR/SDR experience with enterprise SaaS/Blockchain* Experience building a pipeline by qualifying leads and developing opportunities* The initiative to seek out new ways of finding opportunities i.e. discord, telegram* Ability to easily understand and pitch new products and technology, focusing on value proposition* Naturally curious and an eagerness to learn* Take ownership of executing strategic and value-added relationships and partnership aligned with our product roadmap* Ability to quickly adapt to change in a fast-paced environment* Unafraid to fail and quickly owns up to itBonus Points* Financial, blockchain, cybersecurity or crypto industry experience.* Passionate about Cryptocurrency/Defi/Blockchain is a plus#blockchain#startups#hiringCertiK accepts applications for this position on an ongoing basis. CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfAll CertiK employees are expected to actively support ersity on their teams, and in the Company.#Salary and compensation

Offchain Labs has developed a suite of scaling solutions for Ethereum. This includes Arbitrum, an Optimistic Rollup, that instantly scales apps, reducing costs and increasing capacity, without sacrificing Ethereum's security. Porting contracts to Arbitrum requires no code changes or downloads since it’s compatible with existing Ethereum developer languages and tooling. Arbitrum today is the leading Ethereum scaling solution with dominant market share including hundreds of apps on the platform and over 40% of all rollup liquidity. Offchain labs also contributes to the Ethereum core protocol with the Prysm consensus client.Our team is extremely passionate and works tirelessly to bridge the gap between what blockchain is and what blockchain can be. We strive to maintain an atmosphere that fosters innovation and new ideas through collaboration, research, and deep discussions. After raising an initial round of $3.8M in seed funding in January 2019 and a $20M series A, as well as a $100M series B in 2021, we are ready to hire additional team members who have an interest in working in the blockchain space and a knack for approaching problems in unconventional ways.As a Technical Recruiter, you will be tasked with a critical responsibility - growing our Product, Partnerships, and Marketing teams. You will partner with key stakeholders and hiring managers to bring creativity and strategy to source top talents. Passionate about the blockchain space, you have a natural flair for identifying great technical contributorsWhat you'll do:* Work closely with Talent leadership and execute the talent strategy* Coordinate with hiring managers to identify staffing needs* You will expertly lead and execute our recruitment processes across various roles and build a network in the external talent market* Follow existing processes while identifying gaps and proposing solutions* Keeping track of all applicants as well as keeping applicants informed on the application process* Be creative and flexible when strategically sourcing talent* Nurture trust-based relationships with candidates* Extend employment offersWhat you’ll need:* Relevant experience in full-lifecycle recruiting and building candidate pipelines for a high-growth startup* Excellent organizational skills and time management* Exceptional work ethic and highly coachable* Familiar with Lever* Strong planning and operational skills* High EQ* Have a passion for and experience within the blockchain/crypto spacePerks:* Remote first global workforce.* Accrued Time off for Vacation and dedicated Sick Leave.* Industry or role-based conference attendance support.* Ergonomic Equipment Matching Program.* Company issued laptop.* Annual Company Offsite.Attention Offchain Labs Job Seekers:Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email [email protected]At Offchain Labs, we believe that ersity, equity, inclusion and belonging are essential to our success. We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. #Salary and compensation

About Us:Waterfall is a prediction market-esque trading and pricing protocol for NFTs. We are looking to make NFTs more composable and productive by developing new NFT infrastructure and mechanisms. Waterfall allows users to trade chips to predict NFT prices, providing instant price discovery for both liquid and illiquid assets.Backed by Electric Capital and Pantera Capital, we are a lean, fast-paced team that cares about building an inclusive culture: beyond creating an impact in the space, we want to work together to make Waterfall the best choice for you and your future. To learn more and stay updated, make sure to follow our socials and visit our website!Requirements:• Extensive art portfolio• Creative problem-solving skills• Out-of-the-box creative thinking• Collaborative mindsetResponsibilities:• Make graphic designs for Waterfall's website and marketing channels• Spearhead Waterfall's creative direction• Wear many hats and create content for Waterfall• Other responsibilities normally filled by graphic designersBenefits:Our compensation package includes a base salary ($45k - $90k annually) and stock. Here are some benefits that we currently offer:• Health Insurance (Medical, Dental, Eye, Life)• Stipend to set-up work environment (e.g. any work gear)• Monthly co-working office pass• Paid travel for conferences and company off-sites• Unlimited paid time off• Remote or NYC in-person location#Salary and compensation

"

About Oneleet

Oneleet is a cybersecurity startup with a mission to revolutionize the industry. It aims to make effective cybersecurity easy and painless for companies by providing a comprehensive platform that helps companies build, manage, and monitor their cybersecurity management program.

Oneleet is backed by top-tier venture capital firms including Y Combinator, and is part of their S22 cohort. The founding team has over 10 years of penetration testing and cybersecurity experience.

Be a part of our team of opinionated rebels and help us create a category-defining company on a mission to reshape the broken and fragmented cybersecurity industry.

Role Description

Do you love creating content? Do you love cybersecurity & SOC 2 + ISO 27001 Compliance? Come help us create content at Oneleet across articles, social, video, & more!

We need someone who has a strong technical background in cybersecurity & compliance. Give us a technical breakdown of the 23andMe hack, explain the most common ways that startups become compromised, create an infographic of the most vulnerable tools & their much more secure alternative.

This role will be completely dedicated to technical writing across our blog + docs, creating content, hosting events, and helping startups become secure & compliant.

Job Requirements

* Strong enough background in cybersecurity you’re able to create “the best article on the internet” for XYZ cybersecurity topic (SOC2, popular hacks, most common vulnerabilities)

",

"

About Oneleet

Oneleet is a cybersecurity startup with a mission to revolutionize the industry. It aims to make effective cybersecurity easy and painless for companies by providing a comprehensive platform that helps companies build, manage, and monitor their cybersecurity management program.

Oneleet is backed by top-tier venture capital firms including Y Combinator, and is part of their S22 cohort. The founding team has over 10 years of penetration testing and cybersecurity experience.

Be a part of our team of opinionated rebels and help us create a category-defining company on a mission to reshape the broken and fragmented cybersecurity industry.

Role Description

Do you love creating content? Do you love cybersecurity & SOC 2 + ISO 27001 Compliance? Come help us create content at Oneleet across articles, social, video, & more!

We need someone who has a strong technical background in cybersecurity & compliance. Give us a technical breakdown of the 23andMe hack, explain the most common ways that startups become compromised, create an infographic of the most vulnerable tools & their much more secure alternative.

This role will be completely dedicated to technical writing across our blog + docs, creating content, hosting events, and helping startups become secure & compliant.

Job Requirements

* Strong enough background in cybersecurity you’re able to create “the best article on the internet” for XYZ cybersecurity topic (SOC2, popular hacks, most common vulnerabilities)

",

GitLab is hiring a remote Business Development Representative (EMEA - German Speaking). This is a full-time position that can be done remotely anywhere in Europe.

GitLab - A single application for the entire DevOps lifecycle.

Grafana Labs is hiring a remote Strategic Account Executive, EMEA. This is a full-time position that can be done remotely anywhere in France.

Grafana Labs - Composable and open source observability platform.

Stripe is hiring a remote Paid Digital Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

Stripe - Online payment processing for internet businesses.

Skillshare is hiring a remote Director of Organic & Brand Marketing. This is a contract position that can be done remotely anywhere in Canada.

Skillshare - An online learning community for creators.

"

About Infisical

Infisical is the #1 open source secret management platform for developers. In other words, we help organizations manage API-keys, DB access tokens, certificates, and other credentials across all parts of their infra! In fact, we process over 100M of such secrets per day.

Our customers range from some of the largest public enterprises to fastest-growing startups (e.g., companies like Hugging Face, Delivery Hero). Developers love us and our community is growing every day! Join us on a mission to make security easier for all developers – starting from secret management.

About this role

Infisical is looking for a customer success engineer to help grow Infisical’s customer base and ensure great product/onboarding experience. You will be working closely with our CEO and the rest of the engineering team on:

* Writing informative blog posts and tutorials with the goal to attract new developers and organizations to Infisical.

Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.

About you

This job will require you to have the following pivotal skills:

* You've written engaging content for developers.

How you will grow?

With this role, you play the defining role in:

* Scaling Infisical to 1,000s of customer over the next 18 months.

Team, Values & Benefits

Our team has worked across transformative tech companies, from Figma to AWS to Red Hat.

We have an office in San Francisco, but we are mostly a remote team. We try to get together as often as possible – whether it's for an off-site, conferences, or just get-togethers. This is a full-time role open to anyone across the globe.

At Infisical, we will treat you well with a competitive salary and equity offer. Depending on your risk tolerance, we would love to talk more with you about the range of options available between the two. For some other benefits (including lunch stipend, work setup budget, etc), please check out our careers page: https://infisical.com/careers.

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Want to help us, help others? We’re hiring! GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.Join us! The GoFundMe team is searching for a Data Science Manager to manage a growing team of data scientists. As a leader on the Data Insights team you will lead and develop a growing team, promote a data-driven culture and help develop and execute data-driven strategies for the organization.Candidates considered for this role will be located in the following location: San Francisco, CAThe Job…* Manage and mentor a team of data scientists, fostering a culture of innovation, collaboration, and continuous learning* Shape and implement a data-driven strategy that aligns with business goals, ensuring the data science efforts directly impact key company objectives* Manage the end-to-end lifecycle of data science projects, from ideation and scoping to deployment and iteration, ensuring timely and successful delivery* Lead the development of advanced predictive models and machine learning algorithms to forecast trends, optimize processes and inform strategic decisions* Guide the organization through the implementation of advanced experimentation techniques, with A/B testing and beyond* Work with product, engineering, marketing and business teams to integrate data science solutions into products and operations, driving cross functional success* Work closely with stakeholders at all levels to scope projects, prioritize tasks, and deliver high-impact data science solutions solutions* Encourage the exploration of cutting-edge data science techniques while balancing the need for practical, business-focused solutions that deliver measurable impactYou…* 7+ years experience as a data scientist or similar role* 2+ years experience managing a team* Proficiency in data science methodologies, including machine learning, statistical modeling, advanced experimentation and causal inference with hands on experience in Python and SQL* Ability to align data science initiatives with broader business goals, translating complex data insights into actionable strategies* Demonstrated success in managing the full lifecycle of data science projects, from conception to implementation, with strong organizational and time-management skills* Familiarity with machine learning methods (regression, classification etc) and ability to translate research into actionable models* Excellent communication skills with the ability to convey complex data insights to both technical and non technical stakeholders* Experience working cross functionally with product, engineering, marketing and business teams to integrate data science solutions into broader business processes* A creative thinker with a passion for using data to solve complex business problems, continually seeking out new methodologies and tools to enhance the team’s capabilitiesWhy you’ll love it here...* Market competitive pay.* Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. * 401(k) retirement plan with company matching.* Hybrid workplace with fully remote flexibility for many roles.* Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.* A variety of mental and wellness programs to support employees.   * Generous paid parental leave and family planning stipend.* Company provided life and disability coverages.* Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.* Learning & development and recognition programs.* “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.* Inclusion, ersity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.* Employee resource groups.* Your work has a real purpose and will help change lives on a global scale.* You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. * We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.* We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of erse backgrounds and experiences. We are committed to providing ersity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.The total annual salary for this full-time position is $190,000 - $260,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Inidual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.Our ersity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.Global Data Privacy Notice for Job Candidates and Applicants:Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe:We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.For recent company news and announcements, visit our Newsroom. #Salary and compensation

The RoleAs Product Marketing Manager, you will support our go-to-market strategies across Turquoise Health’s growing product suite. We are looking for a Product Marketer who can orchestrate launches internally and externally, support our Sales and Customer Success team with clear and compelling assets and training, and execute valuable competitor and buyer research. The ideal candidate has SaaS Product Marketing experience, with healthcare or revenue cycle strongly encouraged.  Are you ready to help us make healthcare transparent for everyone? Then this is the role for you! We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly erse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, erse team, we are stronger and better equipped to change the future of healthcare for all.ResponsibilitiesAs Product Marketing Manager, you'll…Most of the time:* Help in the development and execution of go-to-market strategies to bring products and solutions to market through effective launches to capitalize on those opportunities* Work cross-functionally with Product, Sales, and Customer Success to introduce and train on new products and features* Define and communicate the unique value proposition of our products, ensuring clear and compelling messaging across all channels.* Provide competitive and customer insights to the team to inform our roadmap, identify industry trends* Create high-impact marketing materials, including sales collateral, case studies, and other product-related content.* Provide the sales team with the tools, training, and resources they need to effectively sell and position our products RequirementsWhat you bring to the Product Marketing Manager role… * 2+ years of SaaS Product Marketing experience, with healthcare or revenue cycle experience strongly preferred. * Proven track record of executing launches for new products and features* Experience developing and delivering training and enablement programs for channel partners and sales teams* Excellent written and verbal communication skills* Self-starter with a bias toward action who can manage multiple, competing priorities in a fast-paced environment.* Ability to drive cross-functional initiatives and achieve stakeholder buy-in * Experience working in a fast-paced startup environment and comfort within a highly cross-functional role* Communication and collaboration skills across seniority levels and functions SalaryThe salary range for this full-time position is $130,000 - $145,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (please note: salaries are location agnostic). Within the range, inidual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. Benefits* Competitive pay with equity options* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options* Company-sponsored disability & life insurance* Unlimited PTO* 401(k) + 4% Matching* Fully remote work + flexible working hours* $750 work-from-home setup budget * Paid quarterly in-person co-working weeks* Quarterly $150 co-hanging stipend to meet up with coworkers* Monthly $100 health and wellness benefit* Generous paid family leave* Annual $1,200 learning & development stipend#Salary and compensation

The RoleAs the first Product Marketing Director, you will lead our go-to-market strategies across Turquoise Health’s growing product suite. We are looking for a Product Marketing leader who excels at clear storytelling, has the subject matter expertise, and whose superpower is conveying complex ideas in straightforward language. You will connect equally with our Sales and Product teams to tell our story, understand our buyers, and bring our solutions to market each year. The ideal candidate is a healthcare Product Marketer, with Revenue Cycle experience strongly preferred.  Are you ready to help us make healthcare transparent for everyone? Then this is the role for you! We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly erse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, erse team, we are stronger and better equipped to change the future of healthcare for all.ResponsibilitiesAs Product Marketing Director, you'll…Most of the time:* Develop and execute go-to-market strategies to bring products and solutions to market* Define and communicate the unique value proposition of our products, ensuring clear and compelling messaging across all channels* Collaborate with the demand generation team to create and execute high-response campaigns* Be the persona expert, developing deep market, industry, competitive, and buyer research to translate Turquoise’s products and value propositions to our audience* Create high-impact marketing materials, including sales collateral, case studies, and other product-related content* Provide the sales team with the tools, training, and resources they need to effectively sell and position our products RequirementsWhat you bring to the Product Marketing Director role:* 5+ years of Product Marketing experience in healthcare, with revenue cycle experience strongly preferred* Experience in marketing to stakeholders across the healthcare industry, including health systems, payers, and providers* Proven track record of creating and executing go-to-market plans for new products and features* Experience developing and delivering training and enablement programs for channel partners and sales teams* Self-starter with a bias toward action who can manage multiple, competing priorities in a fast-paced environment.* Proven ability to drive cross-functional initiatives, achieve stakeholder buy-in, and make decisions* Experience working in a fast-paced startup environment and comfort within a highly cross-functional role SalaryThe salary range for this full-time position is $190,000 - $210,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (please note: salaries are location agnostic). Within the range, inidual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. Benefits* Competitive pay with equity options* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options* Company-sponsored disability & life insurance* Unlimited PTO* 401(k) + 4% Matching* Fully remote work + flexible working hours* $750 work-from-home setup budget * Paid quarterly in-person co-working weeks* Quarterly $150 co-hanging stipend to meet up with coworkers* Monthly $100 health and wellness benefit* Generous paid family leave* Annual $1,200 learning & development stipend#Salary and compensation