Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

About Us

We Work Remotely is the leading platform for finding and listing remote jobs. We are passionate about helping companies hire the best global talent to drive their business forward, while also empowering job seekers to find fulfilling remote work opportunities. With a focus on flexibility, innovation, and quality, we provide personalized hiring solutions to meet the unique needs of each business we partner with. Our mission is to connect professionals with remote job opportunities that align with their skills and passions.

**Join our team of dedicated and driven remote work advocates!

**Scope Of The Role

We are looking for a highly motivated Junior Recruiter to join our dynamic team and play a key role in building candidate pipelines for remote positions. As the first point of contact for talent, you’ll be using your recruitment skills to identify and attract top remote candidates from around the world.

Duties & Responsibilities

• Use various sourcing strategies to build strong pipelines of candidates for remote job opportunities.
• Review resumes and applications, conducting initial screenings to assess qualifications and fit for remote roles.
• Stay updated on industry trends and recruitment best practices to ensure we’re reaching top remote talent.
• Engage with candidates by providing timely updates and fostering relationships to maintain a strong talent pool.
• Collaborate with clients, senior recruiters, and the Operations Manager to ensure a smooth and efficient recruitment process.

Requirements

• 2+ years of recruiting experience, with a focus on sourcing remote talent a plus.
• Proven success in identifying and attracting top candidates, ideally from a global talent pool.
• Familiarity with CRM systems (experience with HubSpot is a bonus!).
• Excellent written and verbal communication skills to effectively connect with candidates and clients.
• Ability to build strong relationships and work seamlessly with a distributed team.
• Outstanding organizational and time management skills to manage multiple tasks efficiently.
• Confidence in making independent decisions and handling recruitment challenges.
• Experience with applicant tracking systems (Workable experience preferred).
• Proficiency in Google Workspace tools to enhance efficiency.
• A passion for exploring new sourcing methods and discovering the best remote talent available.

Join We Work Remotely and help shape the future of remote work!

Telesales Gurus is a 100% remote sales-focused startup with roots in Orlando, Florida. Our sales and marketing associates are globally distributed iniduals driven by the opportunity to make a difference through the craft of business development.

Who We’re Looking For

We’re looking for a sales professional with experience in outbound and inbound high-ticket sales. The main ability they should possess is to be able to start conversations and connect with people on a human level. They should have an interest in introducing products and services and understanding how they can help others find solutions to their problems. This person would be looking for a full-time or project-based role.

Can you show up by making a consistent, genuine effort to hit goals, learning from ups and downs, and representing our brand and our clients with professionalism? If so, let's talk more about your experience and ambitions.

Requirements For This Position

To be considered, you’ll need: 

-1+ years in a customer-facing sales position.

-Experience working with online tools, Microsoft Office Suite, or G-Suite.

-Ability to handle mid to high volume of phone activity.

-Computer and email skills.

-Openness to receive and apply feedback.

-Your own computer.

What You’ll Do In This Role

If chosen for this opportunity, you’ll be responsible for:

-Supporting outbound and inbound campaigns for Telesales Gurus and designated clients via phone, email, and social media.

-Using CRMs and other online tools to track and update customer records.

-Using online messaging programs to discuss company business and attend meetings. 

-Online research.

**Why This Role May Not Be A Good Fit For You

-You are not interested in sales as a career.

-Availability to work during US hours is challenging.

-Being on the phone and on video isn’t appealing to you.

-Low comfort level working toward KPIs or quotes.

-You're not a people person.

Career Trajectory:

-Sr. Business Development Associate

-Team Lead 

Compensation:

• Base Pay
• Quarterly Revenue & Performance-Based Bonus + Commissions
• Flexible Paid Time Off, Paid Holidays
• Annual Cost of Living Increases  

Candidates with residency in Mexico and Egypt preferred for full time.

Time zones: EST (UTC -5), CST (UTC -6)

**

We are seeking a driven and experienced Technical Support Engineer to join our dynamic team. You will play a pivotal role providing technical support and troubleshooting for our jury management software applications and ensuring client satisfaction throughout the process.

Every day, you will make an impact by troubleshooting and resolving our clients’ issues. This troubleshooting runs the gamut, from helping the customer in the moment and bringing their issue to resolution, to ing deep into technical problems: diagnosing, resolving, and making programming changes and database modifications. The ideal candidate will effectively communicate solutions to technical and non-technical users. 

This role is perfect for someone who enjoys a variety of both quick wins and intricate puzzles and is passionate about using their technical expertise to empower others. 

Responsibilities:

●      Customer Support: Respond to and resolve incoming technical support requests related to DBase/FoxPro database, C++, MFC, classic ASP, Visual Studio 6, IIS, Microsoft Access, and MS Visual Basic 6 applications.

●      Programming and database modifications: Diagnose and troubleshoot technical issues, identifying root causes and making the programming changes necessary to bring to resolution.

●      Documentation: Create and maintain comprehensive technical documentation, including troubleshooting guides and knowledge base articles.

●      Collaboration: Work closely with the client support team to identify and resolve system issues.

**

We are looking for someone who thrives on client satisfaction and is passionate about building a best-in-class support experience. Here is what success looks like by month 6 and beyond: 

·       Issue Resolution: You can diagnose and troubleshoot complex client issues independently. You consistently resolve tickets and ensure first-contact resolution when possible.

·       Prioritization: You can juggle multiple tasks and effectively prioritize your workload. You understand when a client issue is urgent and can efficiently triage client requests based on their impact and severity. Your success will be measured by your ability to meet client deadlines and resolution times.

·       Ownership: You take ownership over your work and the success of our clients and are proactive in identifying and resolving issues. 

·       Supportive Teammate: You are a dependable teammate who fosters a collaborative environment. You are always willing to help a colleague and provide backup support when needed. Your colleagues value you as an integral part of a supportive team.

**Qualifications

●      3+ years of experience in providing technical support for legacy systems and applications.

●      3+ years' experience with the following languages and tools: C# and/or C++, Visual Studio

●      3+ years of providing technical support via phone and/or email

●      Strong problem-solving and analytical skills.

●      Strong sense of urgency in responding to client questions and bringing them to resolution

●      Ability to effectively prioritize and manage multiple tasks.

●      Strong attention to detail and accuracy.

●      Excellent organizational and time-management skills

**

●      Experience working with government agencies

●      Experience with Javascript MFC, Visual Basic 6

Time zones: CST (UTC +8)

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is week days Monday & Tuesday from 9am-2pm EST and Wednesday & Thursday 7am-2pm EST

**

• Provide support to users and address any issues or questions they may have.
• Efficiently manage and execute daily operations tasks.
• Ensure all tasks are completed in a timely manner, maintaining high-quality standards.

Tools you'll be using:

• Hubspot 
• Notion 
• Looker
• Retool 

Interview Process

1. Loom Video 
2. Interview with Recruiting Team 
3. Paid Case Study and Presentation

NerdPress is seeking a talented and enthusiastic Senior Marketing & Communications Specialist to take the lead in developing and executing comprehensive marketing strategies that will help us discover new clients and improve our existing client retention.

This is a hands-on role where you’ll be developing strategy and crafting communications to engage both future and existing clients.

In addition to WordPress Support services, we offer premium WordPress plugins, and you’ll be driving our promotional efforts across our suite of products and services. We are looking for someone passionate about WordPress and knowledgeable about the unique needs of the ecosystem and its users. An ideal candidate excels at simplifying complex technical topics and making them accessible in a friendly, approachable way.

This new position is an exciting opportunity to shape our marketing efforts and contribute to the growth of not only NerdPress but also your own personal and professional growth.

Ready to apply?

There are two kinds of nerds…

1. There’s the nerd who fixes your computer, gives it back to you, and makes you feel awful because you don’t know what you’re doing.

2. Then there’s the other kind of nerd – the one that fixes your computer, and then goes out of their way to explain what they did, empowering you to help keep it from breaking again.

_If you hadn’t already guessed, we’re that second kind of nerd. And if you are too, keep reading.

People rarely remember the details, but they always remember how you make them feel.

NerdPress has a reputation for phenomenal customer support, and we expect everyone on the team to help us expand upon that reputation. We want every interaction with our clients to leave them feeling good — and that includes when someone is not (yet!) a client, too.

What you’ll actually do in this role:

• Develop and execute a marketing strategy aligned with NerdPress’ business goals, focusing on increasing sales and acquiring new clients.
• Identify and implement strategic partnerships to expand partnerships with agencies and other key collaborators.
• Select and utilize the most effective platforms to reach new audiences, tailoring campaigns accordingly.
• Create and manage an editorial calendar to deliver timely, actionable content across platforms for target audiences.
• Craft and distribute content for existing clients through email, social media, and our Facebook group to improve client retention.
• Plan and host webinars with our team for current clients and potential customers, positioning NerdPress as a thought leader.
• Coordinate the development of client testimonials and case studies, highlighting success stories to build credibility and trust.
• Ensure a consistent and compelling brand image across all marketing channels.
• Track and analyze marketing performance, adjusting strategies based on insights.
• Embrace and reflect NerdPress’ Core Values in all decisions and actions.

Required Skills:

• Outstanding written and verbal communication skills, with the ability to write in our brand voice (summed up in one word? “Warm”).
• Strategic thinker with a proven ability to create and execute successful marketing campaigns.
• Self-starter who works independently, takes initiative, and has a strong sense of ownership and accountability.
• Deep understanding of the WordPress ecosystem, with experience working with non-developers, such as small business owners and independent entrepreneurs.
• Proficient in graphic design and video/content creation for marketing materials, blog posts, and social media.
• Experience using digital marketing tools and platforms, including Google Analytics, SEO tools, CRM systems, email marketing platforms, and social media management tools.
• Knowledge of blogging best practices and content optimization strategies.
• High attention to detail.
• Experience in online marketing and/or communications, with a track record of executing successful strategies

Required Personality Traits:

• Curiosity and love of learning, with a passion for continuous improvement.
• Enjoy teaching, problem-solving, and collaborating with a team.
• Self-starter who is motivated and adapts quickly to new challenges.
• Proactive in identifying opportunities and driving projects forward.
• Comfortable working remotely, with accountability for both actions and outcomes.
• Patient and passionate about helping others understand technical concepts.
• Reliable and trustworthy.
• Good at researching and comfortable with asking questions about things you don’t (yet) know.
• Sense of humor and the ability to bring a fun, positive energy to the team.

Bonus Points If You Have…

• Been an active contributor to the WordPress community (e.g., attending or speaking at WordCamps, contributing to the core, or participating in forums).
• A blog or experience running your own site.
• Experience with content creation or development in WordPress (such as building plugins or themes).
• Significant experience with video production and editing.
• A passion for online communities.
• A love for animals and/or beekeeping and/or kombucha-making. When you submit your application, include a photo of your favorite animal. Or your favorite kombucha.

Benefits:

One of our core values is “Take Good Care.” This means we take good care of not only our clients, but also ourselves and each other. Providing good benefits to our team is an important way in which we do that.

• Two weeks paid vacation each year.
• Fourteen paid holidays.
• 401(k) retirement account with 4% matching contributions.
• Health reimbursement agreement.
• Year-end bonuses.
• Paid sick leave and short-term disability insurance.
• Family leave and bereavement leave.
• Technology/equipment budget — we want you to be able to do your job efficiently and effectively (and ergonomically), so the right tools are a must!
• Internet and cell phone reimbursement — we’ll cover the cost of your primary internet service and (most of) your cell phone bill.
• Flexibility in hours – while we do need you to work during our regular business hours, this position enjoys a certain level of flexibility in self-managing work times.
• Bonus for speaking or volunteering at your local WordCamp (or we’ll cover your cost to attend).
• Educational expenses, such as books, courses, or training programs.
• Being part of a small company means you have room to grow and make your mark.
• We get to know our clients well, and it’s quite satisfying to help them grow and succeed.
• We’re nice people to work with (and are really good at posting the perfect Slackmojis).

Logistics & Timing:

• This is a full-time employee position (approx. 40 hours/week).
• Location: 100% Remote. Work from anywhere!
  • However, you’ll need to be available to collaborate via Slack and Zoom during weekday business hours in the United States (there’s some flexibility here). Additionally, occasional travel to US destinations may be required.
• Salary: $80,000/year.
• Application Deadline: October 4, 2024.
• Ideal Start Date: Right away!

Ready to apply? Please go here for application instructions.

Hey there 👋

My name is Dimitry and I’m the founder of Soar. We’re a marketing agency that helps brands build & grow across community platforms online. 

We work mostly with startups, ecommerce & SaaS companies. Our services are unique and nontraditional

• Trending posts on Reddit
• Quora answers that reference our clients
• Forum posts
• Brand mentions & inserts into conversations

No matter the service, we try to keep the service experience transparent and fair to our customers. It’s a core tenet and a welcome relief for a lot of the people who come to us. 

 Since Reddit struck a deal with Google - we've been seeing lots of growth. And need to bring you on to help. 

The Role

That’s where you come in. Our Community Strategist.

As a community strategist, you’re going to own our client accounts and be their go-to point of contact. You’ll be responsible for onboarding, setting up client projects, managing deliverables and ensuring we hit our deadlines, while expanding account value over time. 

Expect to be responsible for

This is a high-impact, high-visibility position that enables you to have a direct impact on the growth and success of your clients. You’ll be working hand-in-hand with leadership.

There’s a dynamic mix of marketing management, project management & account management in this role, so be prepared!

As you settle into this role, you’ll be owning up to 15 clients. Your day to day will depend, but will probably include the following...

• Collaborate with leadership to scope and plan potential campaigns to new clients. 
• Review the output of our writers and make sure they’re meeting quality standards and deadlines.
• Sync with clients regularly to report on progress and jump in to fix fires as needed. 
• Review client analytics & campaign performance and adjust our strategies and tactics accordingly. 

This is a brand new role for our team, so you’ll be trailblazing what this role looks like.  Be ready to sit down and help us define SOP’s and set standards as you get more comfortable in your role. 

Requirements

• Strong cross-channel strategic marketing background
• Entrepreneurial mindset
• Agency experience
• Excellent written & spoken communication style 
• Work hours that overlap some with the EST timezone
• Self-motivated and work well independently
• Comfortable working remotely (we don’t have an office)
• Must have significant overlap with EST hours

Why you might NOT want to take this role

There are jobs for everyone, but sometimes it's just not a person/role/company fit! Here are reasons this job might not be right for you:

• You want to stay in your comfort zone.
• Soar constantly has new challenges, new things going on, and new problems to solve. It's simply not a company where the same thing happens every day. Some people might not like that!
• You want to be told exactly what to do. 
• If you're looking for more of a straightforward execution role where you can just follow a checklist, this is not it. You are the manager of your projects and new challenges will always arise that you need to lead. Depending on the client and situation, that can mean that you’ll have to be the one treading the path of a new process first.
• You're looking for a regular 9-5.
• Things are not regular at Soar. We move fast, we have exciting new projects and new challenges—it's not something you'll be able to do on autopilot.

Sound interesting? Apply by filling out the application form below 👇

I look forward to reviewing your applications

Best of luck,

Dimitry Apollonsky

Time zones: EST (UTC -5), CST (UTC -6)

Localize is seeking an energetic Product Owner to join our rapidly growing remote team.

Reporting to the Head of Product, the Product Owner is an important hire for the team as we continue our growth.  We are looking for an experienced, curious, and dedicated inidual to drive the execution of our product roadmap.  The inidual will be responsible for working with internal and external stakeholders, product definition, and design/development of new features within the Localize product ecosystem.

The Product Owner is a key player who effectively integrates, motivates, and builds relationships with team members, key stakeholders, customers, executives, and other iniduals to deliver the best solutions to our customers. The Product Owner acts as a link between product management and the engineering team using data to empower decision making and inform product direction. 

What You'll Do:

• Contribute to translating business requirements into actionable product and technical requirements.
• Help coordinate product development efforts from the planning stage through development through launch and beyond.
• Participate in sprint planning to determine the team’s objectives for the upcoming sprint.
• Prioritize and maintain the product backlog.
• Proactively identify and resolve blockers to achieve business objectives for the product, including technical and resourcing challenges.
• Help manage the day-to-day agile process: defining requirements, working with UX and Design to create wireframes and high-fidelity prototypes, writing user stories, managing the sprint process, and more.
• Qualify requirements and articulate the why to all stakeholders during refinement meetings.
• Understand our market, customers, product, and competitive landscape. 
• Collaborate cross-functionally with engineering, design, finance, risk, sales, marketing and legal to successfully launch and improve our products.
• Track and analyze the user impact of our product and features by defining key metrics for success.
• Act with a sense of urgency and intellectual curiosity.

What you bring:

• 3+ years building SaaS products in an Agile development environment
• Technical background with a deep understanding of software development processes
• Experience working closely with technical teams from concept generation through implementation and post launch support
• Effective leadership skills to drive projects to completion
• Excellent organizational and time management skills
• Outstanding written and verbal communication skills
• Ability to articulate complex concepts and project status
• Strong interpersonal skills; able to build strong relationships across functions
• Drive to organize and participate in requirement and design brainstorming sessions
• A high degree of empathy: an ability to align and relate to the customers
• Recent experience bringing products to market in an early-stage company environment
• Self-starter and driver who takes ownership, and the ability to move blazing fast
• Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and independently solving software engineering problems
• A proven track record of solving problems and getting things done

Benefits & Perks:

You’ll be joining a close knit and talented team, with plenty of opportunity for professional growth. We offer compensation + benefits that are on par with large companies, while also placing a high value on maintaining a healthy work-life balance.

• Competitive salary
• 401(k) plan + 4% matching
• 100% company-paid health, dental, and vision insurance
• Company-paid life insurance and AD&D insurance
• Work anywhere in North America (we are 100% remote)
• Shiny new Macbook Pro 16” (or computer of your choice)
• Monthly stipend for home internet costs
• Generous PTO package

This position is only open to applicants who reside in and are eligible to work in the US.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Description

**Overview

Our partner is looking for a highly skilled and experienced Content Marketing & Growth Marketer to join their team. In this role, you’ll have the opportunity to shape and execute strategies that will drive brand visibility, increase customer acquisition, and foster meaningful partnerships. If you’re someone who thrives at the intersection of creative content and data-driven growth tactics, we want to hear from you!

**About the Role

As the Content Marketing & Growth Marketer, you will be responsible for a wide range of marketing functions, from content creation to SEO and link-building efforts. This is a hands-on role where you’ll drive strategy and execution. You’ll craft compelling content that resonates with our target audience, optimize it for search engines, and establish partnerships to expand our reach. Additionally, you’ll take ownership of growth marketing campaigns to generate leads, nurture customer relationships, and enhance conversion rates. The ideal candidate is a self-starter with a holistic understanding of content marketing, SEO, and growth strategies, capable of scaling marketing efforts in a fast-paced environment.

**Key Responsibilities

**Content Marketing

• Develop and execute content strategies that align with business objectives and engage target audiences.
• Write, edit, and publish content (blogs, case studies, white papers, email newsletters, etc.) to enhance brand visibility and SEO rankings.
• Analyze content performance and iterate on strategy to increase organic reach and engagement.

**SEO & Link Building

• Conduct keyword research to identify opportunities for improving organic search performance.
• Build and execute link-building strategies to enhance domain authority and page rankings.
• Optimize website content for SEO, ensuring all content follows best practices (meta tags, headers, etc.).
• Perform SEO audits and suggest improvements to the website structure, content, and off-site strategies.

**Partnerships & Collaborations

• Identify and develop partnerships with influencers, brands, and other relevant platforms to amplify content reach.
• Collaborate on co-marketing campaigns, guest blogging, and podcast appearances to extend our audience.
• Cultivate long-term relationships with partners to create mutually beneficial opportunities for growth.

**Growth Marketing

• Develop innovative marketing campaigns to acquire and retain customers through multiple digital channels (SEO, email marketing, social media, etc.).
• Use data analytics to identify and leverage growth opportunities.
• Implement A/B tests to continuously improve campaign performance and customer conversion rates.

**Social Media Marketing

• Plan, create, and schedule social media posts that drive engagement and brand awareness.
• Develop and manage paid social campaigns to increase traffic and lead generation.
• Monitor social media performance metrics and adjust strategies as needed.

**Requirements

• Proven experience in content marketing, SEO, link building, and growth marketing.
• Strong writing and communication skills, with the ability to create compelling, SEO-friendly content.
• Deep understanding of digital marketing tools (Google Analytics, SEMrush, Moz, etc.).
• Experience with social media platforms and marketing automation tools.
• Data-driven mindset with the ability to analyze and use insights to optimize strategies.
• Strong project management skills to handle multiple initiatives simultaneously.
• Team player with excellent collaboration and interpersonal skills.

**Preferred Qualifications

• Experience with partnerships and influencer marketing.
• Knowledge of conversion rate optimization (CRO) tactics.
• Experience with A/B testing and data analytics.
• Familiarity with email marketing and automation tools like Mailchimp or Klaviyo.

**Benefits

• Fully remote role
• A supportive and inclusive work environment.
• Opportunities for professional growth and development.

*This is a fully remote position open to candidates located internationally. You will have the flexibility to work from anywhere while being an integral part of our Revenue Team*

**

We are seeking a Marketing Director who brings a blend of creative vision and strategic know-how. The ideal candidate will have the ability to craft and execute marketing campaigns that meaningful results. You're hands-on when needed, but can also step back to focus on the big picture.

This person will lead both internal marketing-strengthening our employer brand and team culture-and external brand marketing, driving growth and engagement across multiple channels for every property across our portfolio. You'll be key in taking the company to the next level, building our brand identity, and aligning marketing efforts with broader business objectives.

You'll be a great fit if you're not only experienced in marketing but are also naturally innovative, able to lead a team, and are comfortable working in a fast-paced environment. Someone who understands the nuances of branding and can use both creativity and strategic thinking to make informed decisions. In short, we're looking for someone who can move the needle-both in terms of business growth and brand visibility-while taking ownership of our marketing initiatives.

About Us: What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum!

Culture and Values: We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests. We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.

• Accountability: We honor our commitments and each other with reliability and responsibility.
• Collaboration: Everyone's thoughts and opinions are important.
• Empowerment: We learn from our successes and failures and strive to evolve as we grow.
• Engagement - We are ambassadors in all aspects of our industry through advocacy.
• Innovation: We use creativity to turn the Ordinary into Extraordinary
• Integrity: We honor our promises and fulfill our commitments.
• Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
• Transparency: We openly share successes and failures. We are accountable in all our business practices.

If you believe in and are passionate about our culture and values, have a strong work ethic, and have a passion for providing platinum service, we want to talk to you, apply today!

Minimum Qualifications:

• Bachelor's degree in Marketing, Business, Communications, or a related field (Master's degree preferred).
• 4+ years of experience in a senior marketing role, preferably within hospitality or a related industry.
• Proven track record of developing and executing branding strategies, with a focus on employer branding and multi-channel marketing.
• Strong digital marketing expertise, including experience with SEO, social media, email marketing, and content creation.
• Experience in analyzing marketing data and using insights to drive data-driven decision-making and optimize campaigns.
• Excellent project management skills, with the ability to manage multiple campaigns, meet deadlines, and work within budget constraints.
• Strong leadership and interpersonal skills, with experience leading a team and collaborating cross-functionally.
• Exceptional communication skills, both written and verbal, with the ability to influence and build relationships with stakeholders.
• Experience in business development or expanding into new markets is a plus.

Responsibilities: This list is not a comprehensive list of all duties and responsibilities associated with this position. Other duties and responsibilities may be assigned as needed.

• Develop and execute integrated marketing strategies to enhance the company's employer brand, fostering a strong company culture and attracting top talent.
• Lead hotel-level marketing efforts, including increasing direct bookings, growing website traffic, and enhancing guest experience through marketing training.
• Drive the creation of engaging content for both digital and traditional marketing channels, including social media, email, and website.
• Analyze marketing data, identify trends, and apply insights to optimize campaigns and improve performance.
• Develop and implement an employer branding strategy to position the company as a preferred employer within the market.
• Collaborate with sales, operations, and other departments to align marketing strategies with broader business goals.
• Build and maintain relationships with media outlets, influencers, and external partners to increase brand visibility.

Compensation/Pay: $45,000 - $55,000

We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:

• 8 paid holidays, flexible PTO and Vacation
• Birthday Pay
• Mental Health & Wellness Program including a Life Coach
• Employee Development Program
• Discounted hotel stays for brands within our portfolio

About Us

We are The Bunny Agency, a full-service agency with a passion for growth and creativity. Our 100% remote team specializes in helping OnlyFans creators scale their business and grow their revenue, providing end-to-end management, strategy, and content consulting.

Since our start, we’ve worked closely with creators to handle everything from social media growth, video editing, and fan engagement, allowing them to focus on what they do best—creating content. At The Bunny Agency, we are committed to delivering impactful results, maximizing revenue potential, and supporting our clients every step of the way.

Our mission is simple: help creators grow faster, smarter, and more efficiently, while maximizing their success.

⭐ What you'll do

- Build out our Twitter department

- Quality assurance and independent optimization of inidual creators

- Analyse sources and take data driven decisions

- Control and management of marketing employees

- Improvement of current traffic methods 

🪞 Who you are

- Ideally you have run your own agency or have previous experience in the industry

-  Prior marketing experience is required

- Ideally you have a degree or something similar 

- Good English language and writing skills

- Proactive work and the ability to solve problems independently

- 100% commitment (no part-time, no side-hustle, 100% our agency)

- The will to be part of our agency in the long term 

🐰 Why The Bunny?

• Watch our creator trip from our unforgettable team retreat in Dubai
• Workations & Teamretreats
• 100% remote, global team
• Thank God It’s Monday Feeling
• Benefit directly from helping people succeed in life.
• Extreme Ownership & Impact
• High-Class Environment
• Our journey and our team 🚀

💙 Our Values

• High-Performance Mentality – Hold yourself to a higher standard. We are driven by excellence, commitment, and dedication. We take our work seriously.  
• Loyalty – Stand by your team and our models. We’re committed to each other and our mission.  
• Growth – Embrace the grind, because with it comes growth. We thrive on the personal and professional progress that comes with hard work. Enjoy the journey.  
• Tough Love – Don’t shy away from healthy conflict. We hold each other accountable, pushing ourselves to meet our highest potential.  
• Action Over Words – Make your actions match your promises. We don’t make excuses; we find solutions and go above and beyond.

💻 How We Work Together

• Productivity, Quality & Impact – We don’t track hours. We trust that as an adult, you know how to manage your time, meet your goals, and deliver at a high standard.  
• Asynchronous Communication & Collaboration – Our team spans the globe, and we don’t expect anyone to work outside of their normal hours. That’s why we default to async communication.  
• Respect for Deep Work – Get your focused work done during your regular hours, not squeezed in after a day full of meetings.  
• Autonomy & Freedom – Build a work environment that suits you. We trust our team members with responsibility from the very beginning.

At AO, we believe in the power of helping others. If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.

The Manager-in-Training (MIT) position is crafted for ambitious iniduals who aremotivated to take on leadership roles within the organization. This role is a key part of AO’s leadership development path, designed to offer hands-on experience and in-depth training across various facets of the business. The ultimate goal is to thoroughly prepare candidates for leadership by instilling the essential skills, knowledge, and experience needed to excel as a manager. 

( this is a remote position for US & CANADIAN RES ONLY AT THIS TIME )

This includes:

Why AO?

Who We’re Looking For:

Chainlink Labs is looking to hire a Business Development Executive, Asset Management to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Aptos is looking to hire a Digital Asset Markets Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Circle is looking to hire a Finance Operations Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

About the Position

• Part-time, 15-30 hours per week
• This is a fully remote role - Work from anywhere in the world (with a strong internet connection)

The Assessment

We’d like you to answer a few questions about Google Ads, as a quick test of your knowledge (follow the link below). Give it your best, and please be aware that answers generated from AI will be disqualified (and yes, we can tell). Note that any resumes submitted without completing the assessment will not be considered. Looking forward to hearing from you, in your own words.

Link to Assessment: https://forms.gle/pru2Eiq4XkjEworj9

The Role

We are seeking a highly skilled E-Commerce Google Ads Specialist to join our team. The ideal candidate will have a strong understanding of Google Ads & Merchant Center and be able to develop and execute effective PPC campaigns on the Google Ads platform. They will be responsible for analyzing campaign performance, identifying trends, and making strategic recommendations to maximize ROAS.

Requirements:

• Excellent knowledge of PPC for E-Commerce (Google & YouTube Ads, Microsoft Ads)
• Deep understanding of Google Merchant Center & Feed Optimization
• Proven PPC skills, optimization techniques and bid management
• 2+ years of work experience with Google Ads for E-Commerce, ideally within a media agency
• Strong comfort with using spreadsheets to analyze and present data
• Ability to work independently and as part of a fully remote team across multiple time zones
• Proficient at managing multiple accounts and able to organize, prioritize and structure workload
• Able to communicate with clients on Slack
• Fluent in English (Native or near-native proficiency)

Responsibilities:

• Develop and implement PPC strategies that align with business goals and objectives
• Create, optimize and scale profitable Google & YouTube ad campaigns
• Monitor and analyze campaign performance to identify areas for improvement and optimization, including A/B testing of creatives
• Manage bids and budgets to maximize campaign performance
• Optimize GMC Feeds and ensure continued feed health
• Manage promotions across search and shopping
• Write compelling ad copy and create engaging ad campaigns that drive conversions and increase ROI
• Collaborate with other members of the marketing team to ensure consistent messaging across all channels
• Proactively communicate with clients and address any questions or concerns related to campaigns performance.
• Utilize customer lists synced from Klaviyo for targeting / exclusions

The Environment:

At Brandog Digital, we work as a fully remote team distributed across several time zones and continents. We’re looking for iniduals who are detail-oriented, proactive and look to help the team succeed. We value independence, and believe in you to manage your own workload, but everyone is also just a Slack message away if you ever need a second opinion or help with a task.

Most of our team has been with us for years, and there is always opportunity for growth and advancement. We expect drive and curiosity, but also empathy and consideration. At the end of the day, it’s just advertising.

We work with prestigious E-Commerce clients, such as Humanrace, East Fork, Good Dye Young, Never Fully Dressed, Alex Crane, PlantPaper…and many more.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Constructive is a leading social impact strategy and design firm that helps advance social, environmental, and economic justice. We’re a close-knit, committed team of experts and advocates who partner with ambitious organizations to make the world a more fair, equitable, and sustainable place. Constructive’s culture is built on values that are the core of who we are—deeply held beliefs about the importance of integrity, empathy, accountability, trust, teamwork, and respect that add purpose to our lives and can be seen and felt in everything we do. If you’d like to get a feel for our culture, read our company values here.

About the Role

As a Project Manager at Constructive, you will be responsible for managing our retainer accounts, including tiered partner services and basic maintenance clients. You will collaborate with a erse group of professionals including designers, developers, and content creators to achieve project goals. Your responsibilities will include overseeing project timelines, budgets, and client satisfaction, as well as mitigating risks and issues that may arise during project execution, fostering a culture of innovation and collaboration, and ensuring deliverables meet our standards of quality. To be successful in this role, you should possess a strong understanding of web development, and design, and be adept at communicating and leading cross-functional teams. 

Your Core Responsibilities

• Overseeing and managing the successful delivery of multiple development and maintenance projects, ensuring they are delivered on time, within budget, and to agency standards
• Leading and managing cross-functional teams including designers, developers, content creators, and strategists to ensure project success
• Creating and maintaining project plans, timelines, and budgets, and tracking progress against project goals
• Managing client relationships and communication throughout the project lifecycle, including setting and managing client expectations
• Identifying and mitigating project risks and issues, and developing contingency plans as needed
• Ensuring that projects are delivered to a high-quality standard, including conducting quality assurance reviews and ensuring compliance with industry standards and best practices

A look at the types of projects you will be responsible for

• Retainer clients who are continuously evolving, expanding, and enhancing their brand and website. The work may range from developing an impact report to copywriting for a press release to designing a new microsite for a conference.

Skills & Experience You’ll Need

• 3+ years of digital project management experience, preferably within an agency
• 3+ years of client-facing experience
• 2+ years of experience managing web development projects in WordPress
• Experience working in a remote setting 
• Experience writing tickets for developers
• Ability to adapt to changing project courses 
• Ability to manage complex stakeholder groups
• Strong understanding of digital marketing, web development, and brand design
• Excellent proactive communication, leadership, and interpersonal skills, and the ability to build and maintain strong client relationships
• A resourceful, self-starting approach to problem-solving, documentation, and communication
• Proven ability to manage cross-functional teams and to motivate and inspire team members to achieve project goals
• Capable of flagging potential risks and concerns to appropriate internal stakeholders throughout a project 
• Strong organizational and time management skills, with the ability to manage multiple projects and competing priorities simultaneously
• Experience with project management software and remote tools (e.g. Asana, Slack, Harvest, Forecast) and a working knowledge of Agile methodologies and processes
• Strong presentation and public speaking skills, and the ability to communicate complex project information to stakeholders and clients clearly and concisely

Nice-to-Haves That Will Make a Big Difference

• Certifications in project management, such as PMP, or other relevant certifications in digital marketing or related fields
• Experience with different project management methodologies such as Scrum, Kanban, or Waterfall, as well as a willingness to adapt to new methodologies and tools as needed
• Experience with Drupal as a project manager or otherwise 
• Familiarity with project management tools and platforms used by clients, such as Salesforce, Hubspot, or Marketo, and the ability to integrate those tools with agency processes and workflows
• Experience with sprint planning and agile methodology an asset

Contract Expectations:

• Hourly rate between $40 - $60 per hour
• Availability: 15-20 hours per week aligned as much as possible with our working hours (9:00 AM - 5:30 PM ET)
• Term: This will be an ongoing commitment

Our Commitment to Diversity & Inclusion

We believe strongly that ersity is one of our greatest strengths—that the more perspectives we bring to the mix, the better we are as people and the better partner we are for our clients. So, in considering if Constructive is a good fit for you, know that all we care about is that you’re qualified to do the job, share most or all of our values, and want to be here. These are the things we’ll be evaluating for every applicant—and if you meet those and add to our ersity, all the better.

Interested? Great!

Submit your application**HERE!

What happens next?

We’ll begin reviewing candidates on September 23. If we feel it’s a good fit, we’ll get in touch with you via email to schedule an interview. You can expect to meet with 2-3 members of our team before an offer is made.

We are seeking a creative and detail-oriented Part-Time Graphic Designer / Assistant Graphic Designer to join our team. This position is perfect for someone passionate about design and eager to contribute to our branding and marketing efforts. You’ll work closely with our Lead Designer, Amelia, on a wide variety of design projects, including digital and print media. This is a 100% remote position, allowing you to work from anywhere while collaborating closely with our content team.

**What The Role Will Be Like

We’re looking for someone who is not only skilled in design but also passionate about understanding our brand, products, and content to contribute to our growth. You will play a key role in elevating our branding and marketing efforts, working across platforms to ensure visual consistency and quality. This is an excellent opportunity to make an impact, collaborating with a driven and creative team.

**Key Responsibilities:

• Collaborate with the Lead Graphic Designer to create visually appealing designs for digital and print media.
• Collaborate with the Lead Graphic Designer on special projects and custom requests, ensuring all deliverables meet quality standards and deadlines.
• Create and replicate simple, black outline illustrations in line with our current branding style.
• Design dynamic, branded YouTube thumbnails for our channels: Harkla and All Things Sensory.
• Develop social media posts and reels using Canva templates, as well as create custom social media content upon request from the content team.
• Assist with web-related tasks, including webpage design and layout needs.
• Support the creation of custom Meta Ads (both static and video) to effectively promote our physical and digital products.
• Edit and review digital Canva-based PDFs created by our in-house therapists for digital courses, ensuring high standards of quality.
• tilize GemPages in Shopify to assist with the creation of landing pages for sales promotions and other initiatives.
• Maintain a high attention to detail, ensuring all designs are polished and error-free.
• Incorporate feedback from team members to refine and improve designs.
• Maintain a consistent visual style across all projects, adhering to brand guidelines.

**Qualifications:

• Proven experience as a Graphic Designer, preferably in a freelance or part-time capacity.
• Strong portfolio showcasing a range of design skills and projects.
• Excellent understanding of design principles, typography, and color theory.
• Proficient in Adobe Suite, particularly Adobe Illustrator, Adobe Photoshop, and Adobe InDesign.
• Proficient using Canva for design and marketing projects.
• Background in physical and digital marketing, with a strong understanding of effective Meta ad creation and design.
• Exceptional attention to detail; perfectionists welcome!
• Strong communication skills and the ability to collaborate effectively with team members.
• Ability to work independently and manage multiple projects simultaneously.
• Commitment to delivering high-quality work on time.
• Familiarity with GemPages in Shopify is a plus.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

Are you a talented Senior AI Engineer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

• Earn $4.2k - $10.4k monthly: the rate depends on your skills and experience. We've already paid out over $11M to our engineers.
• No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
• We'll manually find the best project for you according to your skills and preferences.
• Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
• We respect your seniority so you can expect no micromanagement or screen trackers.
• Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
• We will support you from the time you submit the application throughout all cooperation stages.
• Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
• Through our community, we will connect you with the best developers from more than 50 countries.

Requirements:

• Minimum of 3 years of commercial experience in applying AI to practical technology solutions
• Solid understanding of common programming languages used in AI, such as Python
• Experience with AWS, GCP, or Azure is a must
• At least 2 years of commercial experience with OpenAI
• Hands-on experience in machine learning, NLP, deep learning, or computer vision
• Experience with large language models (LLM)
• Experience working with large data sets and writing efficient code capable of processing large data streams at speed
• Experience with GPT-4 or similar AI models
• Strong analytical skills for designing and implementing machine learning models, analyzing data sets, and identifying patterns and trends
• Experience with PyTorch or similar frameworks (TensorFlow, Caffe, Keras, Scikit Learn, Theano) - would be a plus
• Experience in chatbot development is a plus
• Familiarity with Kafka for processing data streams is beneficial

• Strong technical skills: as a Senior AI Engineer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
• Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
• Strong self-organizational skills — ability to work full-time remotely with no supervision.
• Reliability — we want to trust you and expect that you won’t let us and the client down.
• Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.

Sounds good for you? Apply now and join the Lemon.io community!

NOT YOUR TECH STACK?

We have different projects for Senior Full-Stack Developers, so if you have 4+ years of commercial experience in software development and you are fluent with React & React Native, React & Python, React & PHP, we would be happy to communicate and provide you with a project that matches your experience. Just apply, and we will share more details with you.

If your experience matches our requirements, be ready for the next steps:

• VideoAsk — watch a short video about our startup, up to 10 minutes
• Complete your profile on our website
• 30-minute screening call
• Technical interview
• Feedback
• Magic Box (we are looking for the best project for you).

P.S. We work with developers from 50+ countries in different regions: Europe, LATAM, Asia (Philippines, Indonesia), Oceania (Australia, New Zealand, Papua New Guinea), Canada, and the UK. However, we have some exceptions.

At the moment, we don’t have a legal basis to accept applicants from the following countries:

• European: Iceland, Liechtenstein, Kosovo, Belarus, Russia, and Serbia.
• Latin America: Cuba and Nicaragua
• Most Asian countries and Africa.

We expand and shorten the list of exemptions regularly

Do you represent a company with engineers who match the description and want to collaborate with us through staff augmentation? Then register here.

Consensys is looking to hire a Senior Strategic Finance Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We're the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, erse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We've grown our annualized revenue by over 30x since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world

About the Role

As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an inidual with a strong drive to lead transformative projects in the insurtech industry.

What You Will Do

• Engage and manage relationships with clients and stakeholders
• Lead project planning sessions with the internal team and client's staff
• Support solution proposals for client pursuits, proposals, and PoCs
• Participate in proposal and POC processes (i.e. design, submission, and review)
• Support the creation of contracts and related communication with clients
• Identify and help secure growth opportunities for existing clients
• Manage project progress and adapt work as required
• Ensure projects meet deadlines
• Manage relationships with clients and stakeholders
• Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
• Oversee all incoming and outgoing project documentation
• Identify and manage issues, risks, assumptions, and dependencies
• Continuously optimize and improve processes and the overall approach where necessary

What We Need

• Bachelor's degree in computer science or a related technical field is a plus
• 5+ years experience as a Project Manager
• Insurance domain knowledge is a must
• Strong client facing experience is a must
• Technical skills are a plus
• Has experience seeing projects through the full life cycle
• Excellent analytical skills and problem-solving skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Self-motivated and able to work independently
• Able, willing, and excited to work in a fast-paced collaborative startup environment
• Must be based in Canada and must be fluent in French

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Company activities and events
• Learning and development plan
• Remote work allowance

CoverGo Company Video

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Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We're the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, erse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We've grown our annualized revenue by over 30x since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world

What You Will Do:

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Assist in providing time estimates for project related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile application or web portals
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
• Any other task that may be assigned

What We Need:

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills
• Must be based in Canada and must be fluent in French

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance

CoverGo Company Video

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application.

**Description

We are a remote startup (headquartered in Canada) building a smart and driven team that’s making software to help sales reps sell better.

Prospect is a lead generation app that helps you find contact data right inside your browser in real-time. The best sales teams in the world use Prospect to crush their sales targets.

**MORE ABOUT US

We are currently a team of 14 people -- you will be #15 🙂

We are a fully bootstrapped and profitable (no VCs or investors).

We are a fully remote company with a great work culture. We don’t work weekends and provide ample time off. We don’t have any “managers” and avoid wasteful internal meetings.

**ABOUT YOU

You are calm and collected. You enjoy helping and talking to people. You know that things sometimes go wrong and can deal with "fires" without losing your cool.

You’re self-managed and very well-organized. You embrace the opportunity to wear different hats and try new things.

HOW WE DO CUSTOMER SUCCESS

Customer Success for us is technical support and account management.

Customer Success bridges the gap between our engineering team and customers so we can keep building a product people love.

Customer Success works closely with Sales to provide insights into Customer "health", assist in training and onboarding Customers, and managing renewals.

Customer Success builds strategic relationships with each customer to establish clear communication and rapport.

Customer Success makes sure every customer is successfully using our product to the fullest extent.

**WHAT YOU WILL DO

Your key initiative is to refine our entire framework and workflow for Customer Success and Support. You will own the responsibility of making sure Customer Success and Support operate at an elite level.

Here are some things you'll be doing right away:

• Prioritizing support tickets and answering them as soon as possible (via intercom)
• Hopping on Zoom calls to diagnose problems and educate users
• Working directly with Engineering to funnel customer feedback and requests
• Analyzing daily usage metrics to better understand users
• Taking actionable steps to engage accounts based upon user engagement
• Building champions at each customer account
• Creating Intercom campaigns to engage and educate users
• Working closely with Sales to help achieve cross-functional goals (onboarding, training, renewals, etc)

Our customers are global, but we've noticed that most contact us between 10am-6pm EST (UTC-5).

MUST HAVES

• 2+ years of Customer Success experience managing at least a $1M ARR book of business.
• Worked in a Customer Success role at SaaS company
• Great writing skills (you can clearly and cleanly communicate)
• High level of organization and self-motivation
• Great teaching and presentation skills
• Experience with a CRM (ideally, Salesforce)

BONUS NICE-TO-HAVES

• Familiarity with Chrome Extensions
• Experience with Customer Success tools such as Totango or Gainsight

WHAT YOU’LL GET

• Salary: $65,000 US dollars per year
• Freedom to try new things (help people the way you want)
• Ability to work fully remote from anywhere in the world

MORE OF WHAT YOU’LL GET

• 4 weeks paid time off
• Work remotely full-time
• Be part of a small team doing big things in an independent work environment
• $1,500 annual continued learning budget (for books, courses, and self-improvement)
• $1,000+ annual travel spending allowance (money to spend during your vacation)
• Benefits (health, dental, etc) through our company HSA (for people living in Canada)

"

Company Overview:

We are a fast-growing, venture backed tech company at the forefront of innovation in capital markets. Our mission is to build the world’s best auctions and revolutionize how businesses transact and use technology. We’re looking for passionate iniduals to join us on our journey.

Job Summary:

We are seeking an experienced Lead Accountant/FinOp to join our finance team. Reporting directly to the VP of Finance, you will play a pivotal role in transitioning our accounting functions from an external vendor to an in-house operation. Your responsibilities will encompass bookkeeping, invoicing, financial reporting, and providing actionable insights on our financial performance. You will also track our growth metrics, monitor our financial health and prepare analysis for our investors and internal stakeholders. This role joins at an exciting time as we expand our company multi asset class and multi geography. Additionally, this role requires familiarity with regulatory financial reporting packages including FINRA and the SEC.

Key Responsibilities:

* Accounting Transition:* Lead the transition of accounting functions from an outsourced vendor to in-house processes.

Qualifications:

* Bachelor's degree in Finance, Accounting, or a related field.

Preferred Qualifications:

* Certified Public Accountant (CPA) designation.

What We Offer:

* Competitive salary and equity options.

",

Syndicate is looking to hire a Head of Finance to join their team. This is a full-time position that can be done remotely anywhere in the United States.

About Wintermute

Wintermute is one of the largest crypto native algorithmic trading companies in digital assets. We provide liquidity across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects.

Wintermute was founded in 2017 and has successfully navigated industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. You can read more here.

Nature of the role

We are looking for a Senior Legal Counsel who will focus on US regulatory matters as they apply to Wintermute business. The ideal candidate has a combination of traditional financial markets experience and experience in the cryptocurrency industry. This role will focus on regulatory topics as they relate to various Wintermute businesses, such as on-exchange trading, OTC trading (spot and derivatives) and liquidity provisioning. You will have the opportunity to work on a varied set of regulatory topics, as well as commercial disputes and litigation.

Key Responsibilities:

• Lead US regulatory research and advise the business on the most appropriate implications of such regulations to each of Wintermute’s business lines
• Keep track of the evolving cryptocurrency regulation (SEC, CFTC, FINRA, IRS, etc) as it applies to Wintermute
• Keep track of a wide range of important ongoing litigation and bankruptcy cases in the US as these may apply to Wintermute’s counterparties
• Lead and coordinate inquiries or information requests from regulators or other third parties
• Lead specific projects related to the topics above as required
• Lead legal-commercial negotiations including implementing/advising on any regulatory changes to template documentation: draft and negotiate agreements in relation to our business lines (OTC, liquidity provision, exchange agreements, trading agreements, software agreements, and others)
• Advise, implement and operationalise any US legal advice or regulatory or case-law developments as needed, whilst ensuring alignment with the general and global business objectives
• Collaborate with other business and legal stakeholders and assist on other non-US regulatory matters as may be required
• Other legal projects: get involved in a wide range of wider legal topics depending on skills, preferences and company needs, including commercial disputes/litigation, employment, and corporate projects

Hard Skills Requirements:

• 5-10 years of experience practicing law (qualified), ideally a combination of a top-tier law firm, in-house counsel for a firm specialized in financial services, fintech and in crypto
• Experience working in a high-performance, dynamic and high-growth environment and leading complex projects from problem solving to completion under tight deadlines
• Being hands-on, doing whatever needs to be done and self-motivation are essential (not just relying on outside counsel or other parties)
• Detailed knowledge of US regulation as it applies to trading firms, including money transmission laws, SEC/FINRA and CFTC/NFA rules and regulations as applies to proprietary trading crypto firms in the US and abroad
• Experience responding to data requests and similar requests by various government and commercial parties is strongly preferred
• Relevant and good experience in dispute resolution/litigation and/or US bankruptcy is strongly preferred
• Ability to be nimble and apply legal concepts to problem-solve in a US and non-US context, especially in respect of novel issues
• Good understanding of the crypto industry, i.e. main players, types of tokens, token governance, DAOs, blockchain foundations; willingness to learn in-depth quickly is critical
• Strong grasp of commercial law in relation to financial services, e.g. OTC agreements (spot, derivatives and structured products is a strong advantage), lending agreements, financial services contracts, trading agreements and others is strongly preferred
• Proven ability to see the bigger picture and commercial strategy; quickly understand new functional areas and have a cross-functional mindset
• Strong interest and curiosity in algorithmic trading and decentralized finance
• Detail oriented, commercial hands-on attitude to legal and business problems
• Experience with MS Office. Willingness to quickly learn new tools as required, e.g. Slack, Google Suite, CRM, CLM (Ironclad and/or Spotdraft)

Join our dynamic team and benefit from:

• Working at one of the most innovative trading firms globally.
• Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments.
• Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial.
• A performance-based compensation with a significant earning potential

Note:

• This is a fully remote position and the successful candidate must be eligible to work in the US.
• We prefer candidates based on the East Coast or in the UK but are open to exceptional candidates from other regions in the US.

About Wintermute

Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects.

Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more here.

Business Development at Wintermute

We are looking for a Business Development & Partnerships Director in New York to support and continue our ambitious expansion in the region. We are looking for someone who knows the US financial services markets both from a traditional finance and digital assets perspective. You will be responsible for building new as well as growing Wintermute’s existing businesses globally.

You will own opportunities in the region from end to end and develop your own strategic growth plan, while also getting advice and guidance from the team. We have the best liquidity products in the market, we work with many of the most prominent blockchain projects, we have many strategic growth opportunities in the pipeline, and a long line of counterparties wanting to develop relationships with us. We have no legacy processes, no corporate bureaucracy, no multiple levels of approvals, yet the highest standards of professionalism.

Responsibilities:

• Grow institutional OTC business globally- this includes developing and executing your own growth plan in the region where you will be responsible for.
• Work closely with other teams to bring new products (e.g. new derivatives products) to the market, this includes collecting customer feedback, testing products, launch plans, etc
• Grow the crypto project Liquidity provision business - deepen and build relationships with high profile projects in the region, as well as local VCs and other important ecosystem players
• Growth partner relationships with important partners such as exchanges, custodians, lenders and other infrastructure providers
• Execute a structured business development process and work with the teams to further improve operational efficiency (e.g. CRM, effectiveness of campaigns, etc)
• Keep track of key launches and news in the crypto eco-system and proactively identify cooperation and business development opportunities

Hard Skills Requirements:

• Experience in both traditional financial and digital assets services from high performing teams.
• 3+ years of FICC sales experience (voice or electronic), working with institutional clients
• eCommerce experience would also be advantageous.
• Experience with spot and derivatives OTC products, especially options is required.
• Experience in business development, partnerships or any client-facing role (B2B sales, investment banking, etc)
• Experience delivering business results - be ready to talk about numbers/quota achievement, etc
• Excellent communication skills, both verbal and written; the role is more around providing education to counterparties about our services rather than a standard sales pitch. Therefore it’s important to come across convincing, concise, precise and a good listener whilst also being clear on the next steps as well as ensuring timely follow ups.
• Trading knowledge or crypto knowledge - is a strong advantage; willingness, aptitude and curiosity to understand the fundamentals of blockchain technologies, algorithmic trading and Liquidity provision is crucial
• BSc/MSc in Business/Economics/Finance or any related degree

Join our dynamic team and benefit from:

• Working at one of the most innovative trading firms globally.
• Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments.
• Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial.

Note: Please ensure you have eligibility to work in the US without a visa.

Find out more

• Website
• Twitter
• Linkedin
• Youtube

At OnTheGoSystems, we’re looking for a results-driven Sales Specialist to lead the sales of our new SaaS product, which millions of developers will enjoy using. If you thrive in a dynamic, startup-like environment where you can own the entire sales process, this is a great opportunity for you!

What You’ll Do

• Prospecting: Use tools like Apollo.io and ZoomInfo to find potential clients.
• Lead Qualification: Research prospects to ensure our products solve their problems.
• CRM Management: Use a CRM (your experience with Salesforce and HubSpot is valuable) to organize and track leads and interactions.
• Cold Outreach and Follow-Up: Reach out to potential clients and maintain consistent follow-up.
• Product Demos: Showcase product features and benefits through engaging demos.
• Close Sales: Negotiate, address concerns, and close deals to hit sales targets.
• Post-Sales Follow-Up: Ensure client satisfaction with follow-ups when needed.

Must-Have Skills

• Full-Cycle Sales Experience: You’ve managed everything from lead generation to closing deals and post-sales follow-ups.
• Start-Up Experience: You’re comfortable wearing multiple hats and problem-solving with limited resources.
• Consultative Selling: You listen to clients’ needs and propose tailored solutions, even when the match isn’t perfect.
• Technical Knowledge: You can clearly explain product features and address clients’ technical questions.
• Persistence: You’re skilled at handling long sales cycles and staying on top of prospects.
• Relationship Building: You know how to create long-lasting relationships with clients.
• Data-Driven: You use data to refine strategies and report on your progress.

Our Ideal Candidate Is

• Proactive and Self-Driven: You take initiative and can work independently.
• Resilient: Comfortable with rejection and managing long sales cycles.
• Creative Problem-Solver: You think outside the box to solve client challenges.
• Strong Communicator: Able to explain complex ideas in simple terms.
• Collaborative Team Player: Willing to step in and help with other tasks when needed.

What We Offer

• You will have great influence over our sales process,
• Commission based on the sales you bring in,
• 100% remote position,
• Great opportunity to progress and advance,
• Being a part of a team of smart, self-driven iniduals,
• Collaborating with team members across the globe.

If you’re an ambitious and experienced salesperson ready to take ownership of the entire sales cycle for an innovative SaaS product, we want to hear from you.  Apply today and help our tool to go global while working in a collaborative and multicultural environment!

Time zones: MST (UTC -7), PST (UTC -8)

Highlights 

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, launchers checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We are a remote-first, Series A, VC-backed startup with ~40 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here. 💕
• We are looking for a Technical Support Specialist with 2+ years experience in SaaS to support the technical needs of our customers
• 🌎 Located in the Americas - specifically in the Pacific or Mountain timezone
• This role is customer-facing but also technical, so a good understanding of HTML and CSS is required. JavaScript knowledge is preferred.
• Salary range for this role is $60k - $100k USD annually, based on experience.
• We try to make our application process different. We think interviewing isn't the best or only way for either party to assess fit. Instead, our process is designed to evaluate work quality, collaboration, and feedback.

Ready? Apply Here If not, read more below

View the full job description here 

The Technical Support Specialist role at Chameleon

Customers trust us with their users’ experience, and we take that seriously – but not everything always goes according to plan. Unexpected issues, edges, and hiccups arise that require some extra attention so that our customers can continue to use Chameleon effectively and smoothly.

That's when our Technical Support Specialists step in. As skilled troubleshooters, they investigate, uncover, explain, resolve, and, most importantly, win back trust.

Because our product operates within our customers' applications, there is a lot of technical sophistication under the hood. Support Specialists often troubleshoot within the intricate connections between Chameleon and various applications.

This role is ideal for someone comfortable in a customer-facing role who enjoys erse challenges and problem-solving.

Example day as a Technical Support Specialist + tooling stack

• Review Tickets ☕ 
  • Start the day by checking for newly reported issues and ongoing cases. Prioritize these tickets to determine if any are high-priority and need an immediate investigation/response. Intercom, Slack, Trello
• Investigate/Resolve issues 🔎 
  • Once they've been prioritized, e into tickets. Analyze the issues, troubleshoot, identify the cause, and communicate the fix to customer (or internally if needed). This may mean logging into our customers’ software to recreate the issue consistently.
  • Pair with engineers on rapid response fixes, bug resolution or more complex issues that require a deeper e. Tuple
  • Use common cases to update our documentation as needed to proactively help with similar questions going forward. Chrome's Developer tools, Slack
• Customer Calls 💻 
  • On average, you will have 1-2 calls per day to discuss issues in further detail with customers and help resolve or investigate them in real time.  Zoom
• Documentation & Integrations 📝 
  • When you're not actively investigating an issue or communicating with a customer, take the time to update and improve internal & customer-facing documentation. Provide proactive help and workarounds in this documentation based on tickets you worked on from the day. Intercom & Notion
  • Take time to actively test out integrations and proactively be prepared for questions about them when a customer has them.
  • Stay up to date on new product changes, features and releases. Slack, Loom

Skills and experience that will aid success in this role

• 2+ years working in a technical customer-facing position
• 1+ years working at a SaaS startup (<50 employees)
• Foundational knowledge of HTML, CSS, and JavaScript
• Experience using the browser console and/or other debugging tools
• Desire and willingness to grow more technically
• Human-centric approach and empathy with customer's frustrations, use cases, goals, and challenges

Requirements

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You are located in the Pacific Timezone or Mountain Timezone
  • Note: if you are located in a different geo, we cannot consider you, despite any willingness to work within these hours
• Fluency (written and verbal) in English

Extra details + benefits

💵 Salary range for this role is $60k - $100k USD annually, based on experience and amount of early-stage equity. We benchmark according to similar stage and sized companies

💻 New M3 Macbook Air with 16GB ram to work with and budget for home office equipment

🚀 High-quality standards, regular feedback, and opportunities to help you grow quickly

• We use Lattice for 1-1s, reviews, and feedback to have clarity and well-documented check-ins, so we are all on the same page

🌳 Flexible work hours and generous time off, plus no-meeting Fridays! 🤸‍♀️

💡 Work with some of the best product people in the world as customers

🏕️ Fully paid international team retreats (we hosted our full team meetup for2024 in Palmetto Bluffs, South Carolina!

 🌈 Chameleons are all different and uniquely beautiful. They change and aren't required to associate or identify with specific labels. We welcome the chance to get to know you not just your resume. We are committed to building a erse and inclusive team of various backgrounds, cultures, languages, experiences, preferences, and personalities. That's what helps us all grow and evolve.

Time zones: GMT (UTC +0)

Hey 👋 I’m Emily, Senior Growth Marketing Manager at Pinpoint.

We’re a high-growth, bootstrapped HR-tech start-up building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.

In 2024, we need to identify the channels that will launch us into our next phase of growth, and we’re looking for a Growth Marketing Manager to help us achieve this. You’ll be our team’s scientist and tinkerer, full of ideas for new experiments and ad concepts we could try.

**

• This is a fully remote role, but we're looking for someone in the UK who is able to join occasional in-person team meetups in London.
• You’ll be working directly in platforms yourself, not working with an agency.
• You’ll be doing your own copywriting, but we do have a design agency to support with imagery.
• This is an extremely crowded space and we have to be 1% more creative than our competitors. We cannot succeed by doing the same things everyone else is doing.
• We’re a small team with lots to do. We hire people with broad skillsets who prefer to jump in and figure things out on their own rather than waiting on someone else.

About the Role:

• Take over existing paid marketing campaigns across LinkedIn, Google Ads, and PPC.
• Run experiments to improve the ROI of existing campaigns and test out new digital channels, such as Meta, Reddit, or Display.
• Manage ads end-to-end, from ideation, to copywriting, to design briefs, to uploading into platform, to reporting and optimizing over time.
• Regularly suggest your own ideas for ad campaigns or growth experiments, backed up with data.
• Report on marketing activity on a regular cadence, tracking KPIs and articulating what the results mean for our strategy moving forwards.
• Contribute to wider campaigns as part of the growth marketing function, for example events, website conversion optimization, influencer campaigns, and social media stunts.
• Contribute to revenue goals—generate and capture demand that ensures the whole Marketing & Sales team reliably hits our goals for new opportunities, pipeline, revenue, retention, and churn.

Tech stack: Hubspot, WordPress,Ahrefs,Descript, Figma, Asana, GSuite, Slack, Notion.

About You:

• At least 3 years of experience in growth, digital, or performance marketing.
• Experience running B2B ads on at least one ad platform, with willingness to apply this experience to other platforms as needed.
• Strong appetite for learning new skills and technologies.
• Curious mindset with ability to approach problems from first principles to develop creative solutions, experiments, and tests.
• Startup experience and the ability to work efficiently with limited resources.
• Scrappy attitude and determination to overcome challenges and get things done.
• Ability to balance planning with execution.
• Enthusiasm for both ing into channels to make granular changes and analyzing numbers to contribute to strategy.
• Comfortable writing ad copy in a conversational, non-generic style.
• Desire to work in a small team with ambitious goals.
• Based in the UK.

At C11 Labs we’re passionate about DeFi. This fast-growing ecosystem enables innovative financial engineering, through which new opportunities are generated every day. Together with your help, we aim to capture these opportunities while also supporting the further development of the DeFi ecosystem. Together we form the DeFi team, in which we have complete freedom in exploring, prioritising and capturing these opportunities.

Role Overview:

As the DeFi Research and Business Lead, you will be responsible for monitoring the DeFi ecosystem, identifying emerging trends, and providing actionable insights that will shape our algorithmic trading strategies. Your technical expertise and deep understanding of decentralized finance will be instrumental in uncovering new opportunities, developing proof-of-concept strategies, and enhancing our overall research methodologies. You will collaborate closely with our trading and development team, while also leading research discussions and contributing to the advancement of our strategic goals.

Key Responsibilities:

• Lead Research Discussions: Lead internal and external discussions on DeFi research topics, contribute innovative ideas, and enhance the quality of research methodologies and strategies across the fund.
• Innovation: Stay ahead of the curve by identifying new opportunities in MEV-related research, protocol development, and ecosystem design that could provide a competitive advantage.
• Research and Reporting: Produce detailed reports on the latest DeFi trends, new protocols, and actionable insights. Identify and evaluate promising opportunities for integration into our algorithmic trading strategies.
• Monitor DeFi Landscape: Continuously track developments in the DeFi space, including new protocols, emerging ecosystems, and innovative trends. Analyze the landscape with a critical and quantitative mindset to identify actionable opportunities.
• Technical Expertise: Work closely with the DeFi trading team to provide proof-of-concept algorithms and strategies. Ensure that emerging research is translated into practical trading ideas and frameworks.
• Portfolio Management: Oversee the management of the fund&#39 s portfolio, ensuring proper risk assessment, rebalancing strategies, and alignment with market trends and research insights. Optimize portfolio performance by integrating innovative DeFi opportunities.
• Communication with Shareholders: Effectively communicate the fund’s performance, strategy, and new research developments to shareholders and investors. Provide clear and concise updates on portfolio management decisions and DeFi market insights.

Required Skills and Qualifications:

• Proven Technical Experience: At least 3 years of hands-on involvement in the DeFi space, with a strong understanding of decentralized protocols and how they work.
• Crypto Native: Deep familiarity with the crypto ecosystem, culture, and technology. You are a passionate advocate for decentralization and have a native-level understanding of the space.
• Quantitative Mindset: Strong quantitative and analytical skills, with the ability to critically evaluate DeFi protocols, tokenomics, and potential risks or inefficiencies.
• Educational Background: Strong background in Computer Science, Mathematics, or a related field is preferred. A deep technical foundation is essential to success in this role.
• Research Skills: Proven ability to lead research efforts, analyze complex data sets and produce detailed, actionable reports on DeFi developments and strategies. Knowledge of Python or Node.js in support of this purpose is recommended.

Preferred Skills and Experiences:

• Business Development or Growth Experience: Prior experience in business development, growth, or research within the DeFi or crypto space is highly valued.
• MEV Research: Applied research in Miner Extractable Value (MEV) and strategies for leveraging MEV opportunities is a strong plus.
• Technical Capabilities: Experience with breakdown and reverse engineering of transaction data and protocol functionality is a significant advantage.
• Coding Skills: Proficiency in one or more of the following languages is highly appreciated: Rust, Python, Solidity. Coding experience will enable you to contribute to the design and implementation of algorithmic strategies.

What we offer

• The full startup experience with an above average salary & bonus package
• Creative responsibility over your applications and a high degree of freedom in your technological choices
• Flexible remote working
• Cohesive, energetic environment for you to develop your skills

Are you ready to make an impact?

Interested in capturing opportunities and translating them into concrete applications to generate profit and positively contribute to the DeFi space? Reach out to Galit Dunkelgrun at [email protected].

From the Director of Sales:

US time zones required

Compensation: $88000 USD OTE ($60000 USD base + uncapped commission) | Unlimited PTO | Fully Remote | Generous Benefits

Before You Join The SaaS Academy Team…

How To CRUSH Your Application To SaaS Academy

Check out our Culture Code 

About SaaS Academy

The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.

About the Role

SaaS Academy is seeking a dynamic and driven inidual to join our team as a Sales Development Representative (SDR). This is not your typical SDR position; we're looking for someone who is in the top 1%, demonstrating exceptional outbound business development skills and a commitment to exceeding expectations. As an SDR, you will play a crucial role in driving growth by sourcing qualified Growth Sessions for our Account Executive team. Your primary objective will be to schedule these sessions, engage with potential clients, and effectively address objections while exceeding outbound call activity expectations.

Here are the primary responsibilities of our Sales Development Representative role, including but not limited to:

Responsibilities & Success Metrics

1. Outperform Outbound Call Expectations: Within two weeks, you will consistently exceed 100 outbound dials per day. Success will be measured by your ability to maintain a strong phone presence, efficiently manage warm leads in our CRM, and demonstrate a proven track record of success in outbound sales within a fast-paced, goal-oriented environment.
2. Source Qualified Growth Sessions: Within one month, you will set a minimum of 10 Growth Sessions, with the ongoing expectation of setting three per day by month two. Success in this area will be determined by the number of Growth Sessions sourced, as well as the qualified show rate on these sessions. Additionally, your ability to effectively communicate with potential clients, understand their needs, handle objections, and accurately report sales pipeline data in HubSpot will be critical metrics.
3. Collaborate in a High-Performing Sales Team: As an SDR, you will consistently display a growth mindset and actively seek feedback to improve performance. Success will be measured by your engagement in 1:1 and team meetings, sharing successful strategies and tactics, attending coaching sessions, and collaborating cross-functionally with other departments such as Customer Success and Marketing. Your contributions will directly impact the close rate and sales velocity of our business.

Experience and Qualifications

Required

• 6+ months of inbound/outbound B2B sales development experience
• 6+ months of experience with high-volume cold calling (100+ dials per day)
• Applicants must reside in the US or Canada
• Exceptional verbal communication skills
• Proficiency and competence in working with CRM systems

Preferred

• Experience in a startup/SaaS company
• Experience working with a team across multiple disciplines
• Strong interpersonal and relationship skills
• Familiarity with our tech stack: HubSpot, LinkedIn Sales Navigator, Zoom, Google Workspace, Salesloft, Gong

Time Zone | Location

• US time zones required

Benefits

• Compensation: $88000 USD OTE ($60000 base + uncapped commission)
• Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.

Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us!  If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.

US or Canadian time zones required

Compensation: $85000 - $95000 USD OTE | Fully Remote | Unlimited PTO | Generous Benefits

About SaaS Academy

The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.

Before You Join The SaaS Academy Team…

How to CRUSH Your Application to SaaS Academy

About the Role

SaaS Academy is seeking a Content Manager to play a pivotal role in shaping and executing our content strategy. This inidual will lead our efforts to drive engagement and elevate the brand presence of both SaaS Academy and our CEO, Johnny Page. As a key contributor, the Content Manager will take the lead on creating and managing high-impact content across multiple channels, ensuring that our messaging resonates deeply with our audience and aligns with our ambitious growth objectives. By collaborating closely with cross-departmental teams, this role will be instrumental in positioning SaaS Academy as a thought leader in the B2B SaaS space, while also providing the creative energy needed to push our content initiatives to new heights.

Here are the primary responsibilities of our Content Manager role, including but not limited to:

Who You Are:

You're a full-stack content marketer with a proven track record in fast-paced, high-growth environments. You thrive on deadlines, excel under pressure, and consistently deliver top-tier work that aligns perfectly with the brand's voice and vision. You’re scrappy, savvy, and capable of producing content that’s both educational and engaging. With over 400+ playbooks to support you, you’ll have plenty of resources to shape your strategy.

You’ve got a strong interest in B2B SaaS, but also know how to communicate with entrepreneurs—understanding that their needs are different from standard B2B buyers. You’re comfortable writing copy that’s direct response, focused on driving conversions, while also crafting content that educates and engages across a variety of mediums, including social posts, blogs, emails, and landing page copy.

Your goal is simple: drive engagement on every piece of content, whether it’s a social post, blog article, or email. You’re someone who loves a challenge, and when given an outcome, you’ll figure out the best way to get there.

**Responsibilities:**

1. Content Writing & Management: Produce, QA, and copy edit content across various channels, including social media, blog posts, email campaigns, landing pages, and educational playbooks. Ensure that all content aligns with the company’s strategic direction and drives engagement across the SaaS Academy’s audience.
2. Social Media Engagement: Write high-impact, short-form social media posts, ensuring a steady output of content that drives engagement and growth. Create 1-3 pieces of short-form content per day, focusing on driving impressions, follower counts, and interactions.
3. Long-Form Content Creation: Develop 1-2 long-form pieces of content per week such as blog articles, in-depth guides, or white papers. Take existing content and repurpose it across different formats and channels for maximum reach.
4. Cross-Departmental Collaboration: Collaborate closely with Marketing, Events, and Program Coaches to extract insights and ensure effective storytelling across all platforms.
5. Landing Page & Email Copy: Craft high-converting landing page copy and email sequences that align with broader campaigns, focusing on both educational content and direct response to maximize conversions.
6. Performance Monitoring: Track and analyze content performance metrics, making data-driven adjustments to improve results and meet engagement goals.

**Key Metrics for Success:**

1. Content Volume: Ensure consistent production across all channels, meeting daily and weekly content output goals.
2. Engagement & Growth: Drive increased engagement on written social posts, blog articles, and email campaigns, with a focus on impressions, follower counts, and interactions.
3. Content Repurposing: Effectively repurpose existing content into various formats and channels, ensuring maximized reach and efficiency.
4. Email Performance: Craft compelling email copy that improves open and click-through rates, while maintaining a low unsubscribe rate.

**Required Experience and Skills:**

1. Digital Marketing Background: 6-8 years of experience in digital marketing, with experience working with entrepreneurs a plus.
2. Content Creation Across Multiple Mediums: Experience producing and repurposing content across a variety of formats, including social posts, blogs, emails, landing pages, and more.
3. Engagement-focused: Strong track record of creating content that drives social media engagement and overall brand visibility.
4. Entrepreneurial Communication: Experience communicating with entrepreneurs and small business owners, with a deep understanding of how to create content that resonates with this audience—differentiating from traditional B2B sales copy.
5. Fast Turnaround: Ability to consistently produce high-quality work quickly, meeting daily and weekly content deadlines.
6. Collaboration Skills: Proven ability to work closely with cross-functional teams and freelancers to achieve content goals.
7. Strategic Thinking: A content strategist who can think critically about how content fits into broader business goals and understands the nuances of direct response copy.

**Preferred Experience and Skills:**

1. AI Tool Proficiency: Experience using AI tools like ChatGPT to enhance content creation while maintaining originality and creativity.
2. Copyediting & Proofreading: Strong attention to detail with the ability to edit and proofread content for clarity, coherence, and grammatical accuracy.
3. Adaptability: Ability to adapt to and write in a distinct brand voice, particularly for ghostwriting assignments.

**Time Zone:**

• U.S. or Canada time zones required.

If you’ve worked for a thought leader, coaching/ed, personal brands, etc…then this is the opportunity for you.

Benefits

• Compensation: $85,000 - $95,000 USD OTE ($70,000 USD base + variable compensation)
• Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.

Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us!  If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.

Overview

Pact Studio is looking for a QA Tester with a strong focus on Shopify and ecommerce platforms to join our remote team. In this role, you will be crucial in maintaining the high standards of our projects, ensuring that every aspect of our builds meets the highest benchmarks for functionality, performance, and user experience.

You will work closely with our cross-functional teams of designers, developers, and producers throughout the project lifecycle. Your keen eye for detail and understanding of ecommerce platforms, especially Shopify, will be instrumental in catching and resolving potential problems before they reach our clients.

What You'll Do

• Develop and execute comprehensive test plans and test cases for web applications, with a primary focus on Shopify
• Create detailed test scenarios covering key e-commerce functionalities (e.g., product browsing, cart management, checkout process)
• Perform thorough manual testing across various devices and browsers
• Conduct functional, regression, and user acceptance testing throughout the development lifecycle
• Identify, document, and track bugs using project management tools like Asana
• Collaborate with developers to resolve issues and verify fixes
• Create and refine QA processes for both clients and internal teams, ensuring consistent quality standards
• Assist in creating and maintaining testing environments that accurately reflect production scenarios
• Perform fundamental accessibility testing to ensure compliance with basic WCAG guidelines

Must-Haves

• You have 2+ years of experience in software QA testing, preferably in web and e-commerce environments
• You have a strong understanding of software testing methodologies and best practices
• You have proven experience in writing detailed, comprehensive test cases
• You are proficient in using project management and bug tracking tools, especially Asana
• You have excellent attention to detail and analytical skills
• You possess excellent communication skills (written and verbal) in English
• You are self-motivated with the ability to work independently and as part of a team

Nice-to-Haves

• Experience with automated testing tools and frameworks (e.g., Selenium, Cypress)
• Strong familiarity with Shopify's ecosystem, including:
• Proficiency in navigating and testing the Shopify Admin interface
• Deep understanding of Shopify's theme architecture, including sections and blocks
• Experience with theme customization and the Theme Customizer interface
• Comprehensive knowledge of Shopify's product data model, including the relationships between products, variants, collections, and metafields
• Understanding of accessibility standards (WCAG) and experience in accessibility testing
• Experience with performance and security testing

**

**If you are passionate and excel in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.

We are committed to creating a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Animalz

We're Animalz, a content marketing agency focused on delivering growth outcomes to B2B brands. Animalz was founded in 2015 and primarily serves companies in the B2B SaaS/tech sector. To date, we've helped build content programs for nearly 500 customers, including Amazon, Google, GoDaddy, Amplitude, Ramp, Wistia, Airtable, Appcues, Intercom, Sapphire Ventures, Segment, and many more. We're a fully remote organization with team members around the world, but with a heavy concentration of US-based employees. 

Working at Animalz means embracing a culture of autonomy and growth. We value deep work and prioritize async communications with fewer meetings to hold space for that. Our culture is built on continuous learning and team connection; with regular group training, workshops, and social events.

About the role

Our Associate Head of Content role partners with customers to produce strategies and manage content programs and production for B2B SaaS companies. Your content will inspire and educate our customers' customers, and you'll have a laser-like focus on the marketing goals and outcomes that matter. 

Your goal will be to generate growth outcomes for customers, leading to long, trusted relationships. We maintain exceptionally high standards for our work, and all content must meet the Animalz level of quality. 

At Animalz, you'll have the unique opportunity to work with some of the best B2B brands and clients in the industry, keeping you at the cutting edge of content marketing practices. We encourage our team members to contribute thought leadership, positioning you to shape the future of content marketing. It's your chance to do your best work, grow professionally, and make a significant impact in the world of B2B content marketing while maintaining a healthy work-life balance.

Responsibilities:

• Content strategy creation
  • Create and optimize content strategies for customers with input and guidance from your Head of Content (your manager)
  • Create and manage content calendars that align with a customer’s content strategy
  • Generate impactful ideas and craft comprehensive briefs for content pieces, ensuring a robust pipeline of engaging material that supports overall strategic goals
  • Create a consultative experience for Animalz customers by offering expertise and thoughtful analysis of the customer’s content and how it impacts customer goals
• Content strategy execution 
  • Manage and assign work to freelancers and in-house writers, executing tasks such as preparing briefs, tracking due dates, reviewing work, and giving feedback to ensure high-quality content is delivered on time
  • Report on the results of the content delivered against the strategy created for our customers each month
  • As needed - research, outline, and write thoughtful and high-quality content that fuels marketing campaigns, including blog posts, ebooks, social media content, webpages, blog posts, and email copy
• Assist in business development and cross-team collaboration
  • Assist in company-wide initiatives by voluntarily sharing knowledge, participating in training sessions, and contributing ideas for marketing efforts
  • Support cross-functional collaboration by volunteering for projects that improve processes or drive innovation, as time and primary responsibilities allow

Requirements:

• 5+ years of experience in content marketing for B2B companies in high-growth environments
• 2+ years of client-facing, account management experience at a B2B marketing agency or within a B2B in-house marketing team
• Demonstrated experience creating and executing content strategies, tracking performance, and achieving high-impact results
• Strong project management skills and ability to manage multiple clients and projects simultaneously
• Excellent communication skills, both written and verbal
• Knowledge of content reporting tools and metrics, including GA4, Ahrefs, Clearscope, Google Search Console (GSC), Screaming Frog, and others
• Understanding of distribution channels for content, including search, social, and email

Who are you? 

• You are genuinely curious about technology and the business-to-business world
• You have a growth mindset and willingness to continuously learn and improve
• You aren’t afraid to ask clarifying questions and get support when you need it 
• You enjoy staying updated on industry trends and best practices in content marketing
• You can articulately explain why copycat content doesn't serve long-term business goals
• You understand the limitations of vanity metrics and can guide discussions toward more meaningful measures of content performance

What we offer:

• Salary range: $70,000 - $90,000, depending on skills and experience
• Flexible work from anywhere in the world, as long as you have at least 4 hours of overlap with EST hours (9 AM - 5 PM)
• For US-based team members: health insurance, dental insurance, vision insurance, and a 401K fund
• Unlimited PTO
• Paid parental leave
• Monthly wellness and lunch stipends
• Learning and development in the form of workshops and talks to help you grow
• The opportunity to contribute to the Animalz brand voice that lives at the forefront of our industry

Our stance on ersity:

Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to ersity and equal opportunities for all candidates and employees.

We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.

If you have further questions or need assistance during the application process:

Please reach out to [email protected], and we'll be happy to help. Thanks so much!

Overview

Pact Studio is looking for a QA Tester with a strong focus on Shopify and ecommerce platforms to join our remote team. In this role, you will be crucial in maintaining the high standards of our projects, ensuring that every aspect of our builds meets the highest benchmarks for functionality, performance, and user experience.

You will work closely with our cross-functional teams of designers, developers, and producers throughout the project lifecycle. Your keen eye for detail and understanding of ecommerce platforms, especially Shopify, will be instrumental in catching and resolving potential problems before they reach our clients.

What You'll Do

• Develop and execute comprehensive test plans and test cases for web applications, with a primary focus on Shopify
• Create detailed test scenarios covering key e-commerce functionalities (e.g., product browsing, cart management, checkout process)
• Perform thorough manual testing across various devices and browsers
• Conduct functional, regression, and user acceptance testing throughout the development lifecycle
• Identify, document, and track bugs using project management tools like Asana
• Collaborate with developers to resolve issues and verify fixes
• Create and refine QA processes for both clients and internal teams, ensuring consistent quality standards
• Assist in creating and maintaining testing environments that accurately reflect production scenarios
• Perform fundamental accessibility testing to ensure compliance with basic WCAG guidelines

Must-Haves

• You have 2+ years of experience in software QA testing, preferably in web and e-commerce environments
• You have a strong understanding of software testing methodologies and best practices
• You have proven experience in writing detailed, comprehensive test cases
• You are proficient in using project management and bug tracking tools, especially Asana
• You have excellent attention to detail and analytical skills
• You possess excellent communication skills (written and verbal) in English
• You are self-motivated with the ability to work independently and as part of a team

Nice-to-Haves

• Experience with automated testing tools and frameworks (e.g., Selenium, Cypress)
• Strong familiarity with Shopify's ecosystem, including:
• Proficiency in navigating and testing the Shopify Admin interface
• Deep understanding of Shopify's theme architecture, including sections and blocks
• Experience with theme customization and the Theme Customizer interface
• Comprehensive knowledge of Shopify's product data model, including the relationships between products, variants, collections, and metafields
• Understanding of accessibility standards (WCAG) and experience in accessibility testing
• Experience with performance and security testing

**

**If you are passionate and excel in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.

We are committed to creating a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), AEST (UTC +10)

About the Company

Relay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay’s suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability.

The Relay ecosystem currently consists of seven software products that accelerate merchant revenue growth through email marketing automation, user generated content management, on-page conversion optimization, retention analytics and bookings management. Relay’s products are established as key tools in the SMB e-commerce revenue generation stack, servicing more than 35K customers globally that collectively generate >$1BN in GMV annually.

Relay is actively building the ecosystem by acquiring commerce enablement tools primarily serving e-commerce merchants on platforms including Shopify, BigCommerce, and Wix. Relay acquires ‘ready to scale’, oftentimes bootstrapped businesses, and invests in people, processes, and products to accelerate the product roadmap and growth.

About the Role

As an Account Manager for the Smartrmail team, you will be wearing multiple hats, your responsibilities will range from account management, inbound sales, technical support, growth, and more.

At Relay we don’t believe in micromanagement, we provide you with a support structure and set clear goals, and how you achieve them is up to you. A typical day could consist of replying to technical support tickets on the intercom, creating escalations, working with other departments and brands within the portfolio, hosting product demos for potential customers, and working on personal or assigned projects. 

About the Product

Smartrmail is an email marketing platform, we have direct integrations with Shopify, Bigcommerce, and Neto. Smartrmail gives you all the email tools your store needs to get more sales. Easy-to-use automation, beautiful newsletters, advanced segmentation, and more. What makes SmartrMail stand out? Affordable pricing without the fluff, we don’t cap our customers like other EMS solutions. We invite you to check out our app and learn more. 

**

• Effectively communicate with customers to troubleshoot user experiences and maximize customer satisfaction.
• Serve as the “voice of the customer” and provide feedback to product and marketing teams on how we can better serve our customers.
• Represent the Relay team and maintain a positive, empathetic tone with customers.
• Manage a Portfolio of Smartrmail’s largest APAC customers.
• Ensure retention and growth of your book of business.

**

• User-first mindset: the specialist approaches problems by first understanding the user’s needs.
• Empathy: the specialist can effectively put themselves in the shoes of a user and articulate what their needs are.
• Collaborate cross-functionally: the specialist is comfortable working across internal teams (product, marketing, leadership) to effectively communicate customer needs internally and communicate product and marketing features externally.
• Problem solver: the specialist can approach problems in a logical, structured way; can help customers brainstorm solutions, or know when to elevate requests to technical support.
• Strong communicator: the specialist is an attentive and active listener and can explain interact with customers with a positive tone.
• Results driven, you use data to emphasize the needs of your customers.
• Demonstrate Relay’s four Core Values in all professional interactions.

**

• Technical account management experience.
• Experience working with Email marketing solutions, Gsuites ,custom sending domains.
• Our teams cover multiple time zones. Leadership and support structures will be in place but qualified candidates must have a proven track recording of being resourceful and self-sufficient.
• Experience working collaboratively with technical counterparts.
• Excellent written and oral communication skills with the ability to document and interface with both customers and internal teams.
• Direct industry experience in e-commerce or B2B SaaS; ideally experience working with SMB customers.
• Minimum 4+ years experience in customer success or consultative customer-facing roles.

**

• Initial Screen with HR - 30 Minutes
• Hiring Manager Interview - 45 Minutes
• Assignment Round: Skills Assessment
• Final Interview with the Head of Revenue - 45 Minutes
• References
• Offer

Note: This job description is intended to provide a general overview of the position and does not encompass all the tasks and responsibilities that may be required. The role may evolve and additional duties may be assigned based on the company's needs.

**ABOUT US

Our mission is to dramatically improve lives by changing the way the world creates and uses knowledge.

Launched in 2014 Covidence is a not-for-profit world leading SaaS platform. Our platform enables health and science research teams to rapidly synthesize and uncover actionable insights from the mountains of research produced around the world. We do this by accelerating a research workflow called ‘systematic review,’ the gold standard for synthesizing research evidence. Many of the world's most prestigious and innovative universities use Covidence.

*\*This is a fully remote role - open to all northern hemisphere locations**

**THE OPPPORTUNITY

We are looking for a Team Lead for this newly formed team. The purpose of this role and team is to drive customer satisfaction, retention and expansion. You and the team of tenured account management specialists will work closely with customers to ensure they are maximizing the value of our solutions and growing their usage. You will partner with the Sales team to ensure a consistent customer experience, through sharing insights, accurate records, reporting and efficient processes and cycles. You will partner with the Community team to ensure excellent support for end users through a customized training program.

This is both a people leading and hands-on role, so you will have 2 team members and manage a set of accounts.

**Team Leadership & Development

• Lead, mentor, and develop a small team of Acedemic Success Managers across the UK & US time zone, fostering a collaborative and high-performance culture. Previous experience working across time zones (sync & async) is highly desirable.
• Set clear goals and expectations for team members, regularly reviewing their performance and providing constructive feedback.
• Conduct regular team meetings, one-on-one sessions, and training to ensure continuous development and alignment with company objectives.
• Recruit, onboard, and train new team members, ensuring they are fully equipped to succeed in their roles.

**Account Managment

• Pre Sales - Demonstration and trial set up
• Post Sales - Customer onboarding & training, customer relationship management, product adoption & usage optimisation,
• Customer Advocacy & Retention - Acting as a customer advocate, ensuring customer feedback is communicated to relevant teams, collaborate with the Community team to resolve any issues or challenges faced by the customers in a timely manner, develop and execute retention strategies to reduce churn and increase usage.
• Expansion & Growth - Identify high usage and at-risk accounts proactively and collaborate with the Sales team to identify and prioritise efforts, track and report on key account metrics, usage, and customer satisfaction
• Collaboration & Continuous Improvement - Work closely with all teams to ensure an effective transition from trial to onboarding, contribute to the development of customer success materials, including playbooks, case studies, and best practices guides.

**Skills and Experience

The ideal candidate is commercially inclined, customer-focused, proactive and passionate about building long-term relationships. We will be looking for:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers at all levels.
• Strong problem-solving and analytical skills, with the ability to identify issues and provide effective solutions.
• High level of empathy and a customer-first mindset, with a focus on delivering exceptional value and service.
• Proficiency with customer success artefacts and Salesforce
• Strong organizational skills, with the ability to manage multiple accounts and projects simultaneously.

This role may involve some travel for client meetings, events, and conferences. It will also involve 'non-standard' hours - not every day, however team meetings, your manager and some colleagues will be out of your time zone. We don't expect that an early morning or evening call will extend your day. Our approach to flexibility includes trusting that you will plan your week to achieve the outcomes you need to.

**THE PERKS

• Competitive salaries relevant to your experience level, reviewed twice yearly.
• Remote team so you can live and work anywhere as long as you can crossover with your team, and colleagues as needed.
• Work week flexibility - full time, part time or explore a flexible arrangement with us that best suits you and us.
• Gifted time off between at the end of year.
• Support for new parents with 14 weeks paid primary carers leave and 8 weeks paid leave for partners, available after only 6 months tenure.
• Access to wellbeing services & programs to support your wellbeing.
• An annual knowledge allowance and paid time out so you keep learning and developing.
• Monthly home allowance to set up and run your home office.

**HOW DO I APPLY?

If you are interested in this opportunity, please hit APPLY and send us through your resume or LinkedIn profile so we can get a feel for your background and experience.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Flight builds remote-first customer support teams for growing startups who put people first. Through a mix of team staffing and consultation, we partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams to help them run outstanding customer experience programs.

We're on a mission to globalize access to careers in customer experience and advance a human-centered model that supports our community of clients, customers, and employees alike.

We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.

**

• Provide accurate information to customers by using documentation and a variety of digital tools and communication channels
• Answer technical questions about multiple platforms, including web and mobile apps, using a variety of communication channels, such as email, chat, and calls
• Become an expert in our clients product and customers by attending trainings, research, and documentation
• Work to meet and exceed productivity and quality goals
• Share suggestions for customer experience improvements with your team and client
• Represent Flight to our clients in a professional and friendly manner

**

• A service-oriented professional with a drive to provide an amazing experience to customers
• Excellent verbal and written communication skills in English as demonstrated by a strong score on an English proficiency test (additional languages are a plus!)
• Ability to troubleshoot independently by processing and searching through large amounts of information and documentation to find an answer
• Ability to quickly learn new software tools
• An organized communicator who seeks to deliver quick, precise responses
• Excellent organization and analytical skills
• Exceptional attention to detail
• An adaptable professional, comfortable with change and the dynamic environment of a rapidly growing startup.
• A high level of empathy and emotional intelligence
• A respectful and collaborative person
• A person capable of handling challenging situations with optimism and diligence
• A consistent performer, with the disposition to solve recurring issues while always keeping a kind and friendly demeanor
• Able and willing to work full-time between the hours of 7:00 am - 1:00 am EST (Don't worry—we won't ask you to work 18 hours a day. We schedule folks for 9 hour shifts with a 1 hour lunch and two 15-minute breaks within those hours)
• Available to work Saturday or Sunday

**

• A flexible, remote work environment
• Global community of talented teammates joined by a passion for helping others and commitment to supporting one another’s success
• Learning and development programs so you can keep growing your skills and career
• Early stage startup with lots of opportunity for ownership and impact
• Paid time off

This role is specifically open to candidates in Peru and Honduras. To work at Flight, you must have a bank account that accepts ACH or wire transfers in United States Dollars (USDs). We recommend online banks, such as Wise, Mercantil, Facebank, and Payoneer, if you are looking for an option. These online banks are safe and secure and allow you to receive USD and transfer to your local bank.

Flight is an equal opportunity employer who celebrates ersity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

Tiller is seeking a dynamic Social Media Manager and evangelist to drive engagement within the personal finance digital ecosystem. This full-time, remote position requires a passionate inidual with a deep understanding of personal finance, who can skillfully manage Tiller’s social media presence and foster meaningful conversations online. 

The ideal candidate will be adept at content creation, community engagement, and relationship building with influencers, while also keeping a keen eye on industry trends and competitor strategies. We’re looking for someone who not only excels in social media management but also embodies Tiller’s culture and mission, ideally with a genuine enthusiasm for our product.

Success in this role means consistently growing and engaging Tiller’s online community, creating impactful content that resonates with personal finance enthusiasts, and fostering strong relationships with influencers. The ideal candidate will drive measurable increases in social media engagement, brand awareness, and ultimately, help grow the Tiller subscriber base, while embodying Tiller’s values and passion for financial empowerment. 

Key Responsibilities

• Content Creation & Posting
  • Develop and post regular content on Tiller’s social media channels
  • Create visually appealing and engaging written, visual, and video content
  • Cross-pollinate insights and ideas from the Tiller community to external social media/forums and vice versa
  • Align content with Tiller’s brand voice and messaging
• Community Engagement
  • Actively engage in conversations across social media, forums, and the Tiller community
  • Respond to inquiries and foster discussions that enhance brand loyalty
  • Share insights and trends from the community with the internal team
• Trend Monitoring & Analysis
  • Track and analyze industry trends and competitor strategies
  • Identify and engage with trending topics in the personal finance space
  • Adapt strategies based on performance and emerging trends
• Influencer Relationship Building
  • Identify and connect with influencers in the personal finance community
  • Develop and nurture long-term relationships with key influencers
  • Coordinate influencer collaborations that amplify Tiller’s reach
• Cross-Functional Collaboration
  • Work closely with the Tiller team to align social media strategies with broader marketing goals
  • Share community feedback and insights with product and customer support teams
  • Participate in brainstorming and strategy sessions to innovate social media approaches

Qualifications

• Demonstrated passion for personal finance, with a deep understanding of financial topics and spreadsheets.
• Exceptional written and verbal communication skills, with the ability to engage and inspire erse audiences.
• Proficiency in managing and growing social media platforms, including Facebook, Instagram, LinkedIn, Twitter and Reddit.
• Extensive experience in creating compelling written, visual, and video content that aligns with brand messaging.
• Strong analytical skills, with the ability to track, interpret, and act on social media metrics and trends.
• Experience in identifying and cultivating relationships with influencers and partners, ideally within the personal finance space.
• Alignment with Tiller’s values and culture, with a collaborative and proactive approach to remote work.
• Bonus: An existing user and advocate of Tiller’s products and services, with firsthand experience of the brand.

Why Tiller?

• Remote-First Culture: We are a mostly US-based team with opportunities for work abroad as well. Work from anywhere with the flexibility to balance work and life.
• Mission-Driven: Be part of a team that is passionate about helping people take control of their financial lives.
• Growth Opportunities: We support our team members’ career development and offer opportunities for growth within the company.
• Collaborative Environment: Work with a talented and supportive team that values innovation, creativity, and continuous improvement.

"

About Us

Finni Health empowers autism care providers to start and grow their own practice. 🦊

The autism care industry is growing rapidly. Over the past few years, private equity attempted a hasty consolidation of the ABA space, with over 200 M&A deals. This cash grab not only hurts providers, who are overworked and underpaid, but it also reduces the quality of care. We’re enabling providers to take back control.

With Finni, providers can launch their practice in 2 weeks and compete effectively with the PE-dominated market. Clinicians benefit from access to our insurance network, our purpose-built EHR software, our HR management solutions, and a team of in-house clinicians who understand their needs and goals.

We’ve grown rapidly (~20% month over month, ~10x annually), and are looking for smart, driven iniduals eager to push boundaries and drive innovation in a dynamic environment. Ideal candidates thrive in fast-paced settings, possess a strong entrepreneurial spirit, and are committed to contributing meaningfully to our ongoing success.

Finni is backed by top-tier investors such as General Catalyst and YCombinator.

This Role

As the third Business Operations hire at Finni, you will play a critical role in establishing the operational foundation of our company. You will work directly with our co-founders and drive strategic projects and initiatives for the company. You get first-hand experience in the day-to-day operations of a rapidly growing startup and an opportunity to grow with the team.

Your Primary Responsibilities Will Be:

* Assist in day-to-day finance and clinic operations

Qualifications and Experience:

* [REQUIRED] Bachelor's degree in Business, Finance, Accounting, or a related field.

Our Cultures and Values:

* Customer Obsession: Obsessed with our customers’ and their end-users’ pain points. Everyone is customer service and customer support. We believe that amazing products stem from deep-rooted understanding of customer pains and building solutions to address them.

",

Our Benefits Advisor assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enrollment period. 

**

• Explain insurance policies to new employees and existing clients via zoom
• Develop and calculate suitable plans based on clients' needs
• Specializes in mortgage protection, final expense, college education, paycheck protection etc
• Resolve client inquiries and complaints
• Expand business reach through networking techniques
• Comply with insurance standards and regulations
• Track and identify areas of improvement
• Attend ongoing training session

**

• Previous experience in customer service, customer Representative, or other related HR fields is a plus
• Ability to build rapport with clients
• Strong negotiation skills
• Excellent written and verbal communication skills
• Ability to prioritize and multitask

Benefits:

• Work from home
• Weekly compensation 
• Weekly Bonuses
• Health Insurance - upon qualification 
• Employee Life Insurance
• Residual Income
• Leadership Career Track

Circle is looking to hire a Senior Analyst, Finance Operations to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

**About the Role

The Training Specialist will be responsible for onboarding new HCF Support agents, ensuring they are well-prepared for their support roles. This position requires the ability to recognize and address the varying training needs of both groups and iniduals. The specialist will design and deliver training programs that improve agents' skills and deepen their product knowledge, ensuring they are fully equipped to excel in their roles.

The role demands a deep understanding of the HCF-related processes, requiring the trainer to be a product expert. The ability to quickly grasp and communicate product and process knowledge is essential to confidently address questions and design effective training. The Training Specialist will regularly collaborate with product managers, subject matter experts, and internal stakeholders to gather input, update content, and maintain the LMS (Lessonly) with the latest process/product updates.

Familiarity with various training methods, including virtual classroom sessions, role-play, e-learning platforms, and tools such as MS Office (Word & Excel), is crucial to success in this role.

**Working hours: 6:00am - 3:00pm Pacific Time

**

**Day-to-Day Responsibilities

• Conduct new hire training sessions for batches of 15-20 agents, managing assessments and on-the-job training, with a goal of 90% certification pass rate.
• Identify training needs and conduct training(remedial/refresher) sessions for poor performers and outliers
• Handle at least five resolved tickets weekly to stay current with processes and identify gaps in the training content.
• Design, maintain, and update new hire training content, schedules, and trackers for newly hired agents
• Observe and shadow training sessions of BPO to ensure the training sessions are delivered as per the required standards
• Grade assessments on LMS to evaluate agent performance and progress.
• Identify training needs and design plans to deliver on those requirements, utilizing various training tools and techniques, including LMS, classroom lectures, videos, presentations, and role-play sessions.
• Schedule and conduct refresher training sessions to reinforce knowledge and skills among existing team members.
• Prepare Monthly PKT for the agents to test their knowledge and skills, followed by refresher for agents who failed to perform well in the PKT 
• Prepare training dashboards and training effectiveness reports to stakeholders, providing insights into training outcomes and impact on agent performance.

**

In your first 90 days, you can expect to:

• Complete the new-hire training program, along with 1-2 weeks of day-to-day operations to assess training effectiveness.
• Review existing training guides and plans, and identify areas of improvement.
• Develop and deliver refresher training sessions for your functional area.
• Run at least one new-hire training program from start to finish with a 90% throughput
• Design content on LMS based on the recent process changes and updates

What Sets You Apart

High Velocity: You know a customer’s problems today cannot wait for tomorrow. You look for what can be done today to help the Support Team today while moving forward along a long-term strategy.

Extreme Ownership: As necessary as it is to train people efficiently, it is equally essential for a trainer to identify excellent vs. poor talent and flag an inidual whose skills are not up to the high standard of quality so that we can deliver the best customer experience to our users.

Metrics Mindset: You believe success is a measured outcome, you will drive better customer experience by helping the team achieve excellent CSAT, QA, and other key metrics along with other stakeholders.

Good Communication Skills: Communication is not just about language or vocabulary; it is also about engaging the learners in the discussion and developing a two-way communication path. This enables a trainer to convey information easily and accurately and properly respond to questions or comments from learners. Communication is also necessary to develop an atmosphere of sharing without barriers so that the learners do not hesitate to share problems and communicate feedback.

High Judgment: You must possess the ability to assess trainees' performance accurately. This requires excellent judgment in evaluating whether trainees are grasping the material, identifying gaps in understanding, and providing tailored feedback that leads to improvement. Analyzing behavior, skills, and knowledge retention allows the trainer to guide learning and raise flag when someone is not meeting standards.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Position Overview:

We are in search of an experienced and detail-oriented Accounts Payable/AR Analyst. This role is critical in managing company accounts, ensuring that all financial transactions are recorded accurately and efficiently. The ideal candidate will have a strong attention to detail, understanding of accounting principles, and excellent communication skills.

Key Responsibilities:

• Process and manage accounts payable transactions, ensuring accuracy and compliance with company policies.
• Assist in the preparation of Accounts Receivable invoices, ensuring timely billing and collection of funds.
• Perform regular reconciliations of accounts payable and accounts receivable to ensure accuracy.
• Monitor accounts to ensure payments are up to date and follow-up with clients on overdue accounts.
• Collaborate with other departments to resolve discrepancies and improve financial processes.
• Maintain financial records, contracts, invoices, and other supporting documents for audit purposes.
• Generate and analyze regular reports on accounts payable/receivable performance.
• Support the finance team with various tasks and projects as needed.

Requirements

• Experience: Minimum of 2 years of experience in accounting, specifically in accounts payable and accounts receivable.
• Software Proficiency: Experience with accounting software (e.g., QuickBooks, Sage, Xero) and Microsoft Office Suite, particularly Excel.
• Attention to Detail: Strong analytical and problem-solving skills. Attention to detail is a must.
• Communication Skills: Excellent written and verbal communication skills. Proficient in the English language.
• Efficiency: Ability to handle multiple tasks and prioritize workload efficiently.

Benefits

• Fully remote role
• A supportive and inclusive work environment.
• Opportunities for professional growth and development.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4), NST (UTC -3:30)

**About the role:

We’re looking for an exceptional Communications Manager to join our Internal Communications team in a role to be a strategic communications business partner to our Worldwide Field Operations organization, which includes Sales, Partnerships, Customer Success, and Support. This is a great opportunity to help build and shape internal communications for a high-growth organization with a great culture and leaders.

**This is a remote role open to candidates residing in Canada.

**

**You should apply if:

• You want to have an outsized impact on the industries that run our world: Helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by building something: You get excited about stepping in and establishing new processes and channels and building a Sales communications engine that can scale with the company over time. 
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to become the best you can be. 

In this role, you will: 

• Execute the internal communications strategy for our Worldwide Field Operations organization, helping translate business priorities into engaging and inspiring content while giving them the information they need to win. You will work in close partnership with the Office of the President of Worldwide Field Operations to align on a comprehensive communications approach for the organization.   
• Work closely with Field Operations leaders and cross-functional teams to communicate to Field Sales teams – you will need to triage and prioritize requests, advise on communications strategy/approach, and manage a communications calendar to streamline communication.
• Support a wide range of internal communications working closely with key stakeholders such as leadership, People Partners, etc. You should be as comfortable working on a variety of comms, from writing change and organizational announcements to producing a newsletter or video.
• Keep a pulse on the organization and run feedback loops as you go, in order to optimize communications updates and channels.  
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

**Minimum requirements for the role:

• 4+ years of internal communications experience – building and executing strategic internal communications programs. Sales communications experience preferred.
• Excellent communication, storytelling, and presentation skills (written, verbal, and visual) with experience originating creative content across a variety of channels.
• Experience partnering and proven track record working cross-functionally.
• Ability to work in a fast-paced, high growth environment with continuous change.

**An ideal candidate also has:

• Tech and SaaS company experience (strongly preferred).

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$79,475—$102,850 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

**Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

**

As Speechify expands, our Platform team seeks a Senior Software Engineer. This role is central to ensuring our success at Speechify by working on key features like: Payments, Analytics, Subscriptions and our API. If you are passionate about strategizing, enjoy high-paced environments, and are eager to take ownership of product decisions, we’d love to hear from you.

**

• Design, develop, and maintain robust APIs including Public TTS API, Internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements.
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability. 
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients.
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience.

**

• Proven experience in backend development: TS/Node (required), Go (nice to have)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers.
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact.
• Preferred: Experience with Docker and containerized deployments.
• Preferred: Proficiency in deploying high availability applications on Kubernetes

**

• A dynamic environment where your contributions shape the company and its products.
• A team that values innovation, intuition, and drive.
• Autonomy, fostering focus and creativity.
• The opportunity to have a significant impact in a revolutionary industry.
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture.
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more.
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.

Think you’re a good fit for this job?

Tell us more about yourself and why you're interested in the role when you apply.

Not looking but know someone who would make a great fit?

Refer them! 

Speechify is committed to a erse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About IFT:

IFT is a pioneering force in the Web3 ecosystem, committed to the development, adoption, and accessibility of solutions to digital age problems; guided by our principles: liberty, censorship resistance, security, privacy, and inclusivity. Our mission is to build public goods to safeguard civil liberties in the digital age.

As a team, IFT has been completely distributed since inception. Our team is currently 200+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

The Role:

IFT seeks a motivated and entrepreneurial Head of Investor Engagement & Fundraising to join our fully remote, global team and help us build and manage relationships with stakeholders & community across the Web3 ecosystem and beyond.

This is an exciting opportunity to help shape the future success of IFT. IFT has been operating as a blockchain venture studio, and comprises a number of web3 infrastructure projects. We are looking for an inidual to help further develop and execute upon our fundraising plans in parallel with our rebranding efforts.

The ideal candidate will have considerable experience in web3, a deep understanding of the investment landscape, and a proven track record of successfully communicating with and engaging investors in a nascent industry.

As the Head of Investor Engagement & Fundraising, you’ll be joining a currently well-capitalized, cryptocurrency startup in its growth phase.

Key responsibilities:

• Develop a comprehensive investor engagement strategy that aligns with the project goals and objectives of our Co-founders & multiple teams, then implement it.
• Proactively seek out and maintain relationships with investors; including new / existing community, traditional & crypto venture capital firms / investors / high net worth iniduals
• Develop investor confidence and belief in the company’s mission and strategy, helped by building a solid understanding of the erse projects and teams within the org.
• Communicate the company’s financial and business performance, progress towards milestones, and future plans to investors and other stakeholders
• Serve as a touchpoint for investor inquiries and coordinate earnings calls, analyst days, and other investor events alongside Co-founders
• Work closely with the Co-founders and other members of the leadership team to ensure consistent messaging and transparent communication with investors and our core contributors
• Stay up-to-date with regulatory requirements and best practices in investor relations in the Web3 ecosystem

What you bring:

• Experience in, and a passion for, Web3
• A strong alignment to our principles
• Bachelor’s degree in finance, economics, business, or a related field
• Minimum of 5 years of experience in investor relations, with a focus on the web3 ecosystem
• Solid understanding of the investment landscape and experience working in-house with growth-stage start-ups / scale ups
• Deep familiarity with financial modeling techniques and valuation methods used by analysts and investors
• Has superb written and verbal communication skills, as well as the ability to draft engaging and impactful messages for inspiring employees and investors
• Ability to work effectively under tight deadlines and handle multiple priorities
• Excellent attention to detail & a blend of finance, marketing and communication knowledge
• Proven track record of successfully managing investor relations programs

Bonus points:

• Experience working for an open source organization

[Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role. Just explain to us why in your cover letter].

Compensation

The expected compensation range for this role is $150,000 - $190,000 USD annual (negotiable, dependent on how we assess your skills and experience throughout our interview process).

This role will have a performance bonus incentive.

We are happy to pay in any mix of fiat/crypto.

Hiring process

The hiring process for this role will be:

1. Interview with Pepper from our Talent team
2. Interview with Carl, Status Co-founder
3. Interview with Jessie &/or Dmitry, Codex team
4. Interview with Kaushal, Head of BD

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

NOTE: Application will be via Upwork.

We are seeking a motivated and experienced Remote Customer Support Specialist to join our team. The primary responsibility of this role is to connect with leads and customers over the phone, ensuring their questions are answered, and guiding them through our processes. Your role will be crucial in building strong relationships, converting leads, and ensuring customer satisfaction.

Key Responsibilities:

Make outbound calls to leads and existing customers to provide information, answer questions, and address concerns.

Qualifications:

Proven experience in customer support or a related field, preferably in a remote setting.

Why Join Us?

Work from the comfort of your home with flexible hours.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

NOTE: Application will be via Upwork.

We are seeking a motivated and experienced Remote Customer Support Specialist to join our team. The primary responsibility of this role is to connect with leads and customers over the phone, ensuring their questions are answered, and guiding them through our processes. Your role will be crucial in building strong relationships, converting leads, and ensuring customer satisfaction.

Key Responsibilities:

Make outbound calls to leads and existing customers to provide information, answer questions, and address concerns.

Qualifications:

Proven experience in customer support or a related field, preferably in a remote setting.

Why Join Us?

Work from the comfort of your home with flexible hours.

Uniswap is looking to hire a PhD Research Fellow to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.