Are you an ecommerce email marketing specialist? Are you looking to take the lead of an email marketing department, with great staff and resources to back you up? Do YOU want to be part of an ENERGETIC and FAST-GROWING TEAM? If you answered an enthusiastic “YES” to both questions above, KEEP READING.

We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year and did 8 figures in sales in 2023. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.

And THAT’S where you come in.

PLEASE REVIEW THIS VIDEO EXPLAINING THE POSITION:  

https://www.loom.com/share/1720259ade5041818a7edb18225e78b6

We need someone to take responsibility for:

1. Email Marketing Strategy:

• Creating our monthly marketing content calendar;
• Creating and strategizing weekly sale events and offers, flash sales, and big events such as Christmas or Black Friday;
• Optimizing the use of sign up forms and popups;
• Constantly improving the performance of our automated flows, making them more appealing to our customers and prioritizing cross-selling and retention; 
• Optimizing the performance of our email marketing channel, focusing on the main KPIs such as revenue, click-through rate, open rate, etc…
• Leveraging the use of AB testing to refine our messaging and performance in email marketing;
• Reporting to the Operations Manager the email marketing performance and engaging in strategy discussions. 

1. Team Management

• Managing a team of email marketing implementation, graphic designer, and copywriter;
• Performing quality control of the work of each team member, specially approving designs and copy; 
• Creating proper SOPs for the team to help you with segmentation, campaign scheduling, quality control, etc…;
• Leading and supervising the team to improve team performance and wellness; 
• Ensuring KPIs are efficiently and timely tracked; 
• Taking responsibility for hiring and training new team members of the email marketing department. 

Why Join KiddoSpace?

• We have grown the brand from 0 to 30M/year in less than 3 years. Our objective is to achieve 100M/year in the next 2 years. Join us to be part of this incredible growth!

• Dynamic company culture – we continuously challenge and support each other to grow and improve.

• Infinite opportunity for professional development & growth as the company scales to 9 figures.

• Yearly paid vacation days

• We heavily invest in learning & mentorship! Want to learn something new or book a paid consultation with a mentor? We will fund it for you! 

• Competitive greatness - healthy competition in the company, making you strive to continuously improve

In addition, you MUST have the following skills / experience:

• Bilingual or native in English.
• Minimum of 2 year of proven experience in Email Marketing for an Ecommerce Brand. We will only consider candidates whose main experience and background lies in the ecommerce industry.
• Strong analytical skills, with the ability to track and measure campaign performance.
• Proven experience with A/B testing and segmentation.
• Deep understanding of email marketing best practices and regulations.
• Deep understanding of marketing & offers (not just related to emails).
• Exceptional written and verbal communication skills.
• Strong knowledge of Klaviyo.
• Great project management skills.
• Keen to detail.

Compensation:

Salary is negotiable. We are seeking the best talent and don’t want salary to be a barrier—it will reflect your skills, experience, and the value you bring to the company.

How to apply:

Fill out this form: https://forms.gle/yv5ANGhGxpPzYDKw5

We’re a small team solving big problems in the data quality industry. Bootstrapped since 2006, we're passionate about helping data-intensive businesses get the most out of their data, providing the leading data matching engine in our space.

‍

We are looking for a Sales Development Representative to join our amazing team of A-players and drive instant impact for our customers. We are hiring people who have done it before.

‍

Are you qualified for this role?

• Have you successfully reached out to cold leads via cold calls, cold emails, and social media messaging generating interested prospects?
• Can you dig deep into the Ideal Customer Profile, perform segmentation, do thorough research to find the right prospects, at the right time, and engage with the right messaging?
• Do you possess a strong track record in exceeding your quotas/KPIs by maintaining a deep understanding of industry-specific knowledge and product knowledge?
• Can you demonstrate experience in probing deeper while on the cold call to decipher the prospects' needs and show value?
• Do you have experience creating cadences for targeted lead outreach?
• Have you used CRMs in the past to manage your pipeline?

‍‍

Are you sure you’re up to what we’re up to?

• Do you embrace challenges as a pathway for your own growth?
• Have you embraced difficult conversations with colleagues?
• Do you have a track record of providing feedback to peers and leaders to reach goals?
• Are you able to articulate what growth looks like for you?

Expectations for your first 90 days:

• You are able to articulate Data Ladder’s value proposition and make calls to prospects using our sales model in 30 days.
• By 60 days, you gained a solid understanding of the data matching industry and hit 50% of quota, 10 SQLs/mo.
• You independently own the prospecting cycle from start to finish and hit 100% of quota, 20 SQLs/mo by 90 days.

A day in the life of…

• Conduct 40+ outbound calls, emails, and texts to generate and qualify leads.
• Coordinate demo schedules for the team.
• Cultivate relationships and foster trust with clients.
• Collaborate with Account Executives to assess lead quality.
• Diligently update and maintain CRM databases and meet pipeline quotas assertively.
• Report on weekly qualitative and quantitative results.
• Innovate and implement creative sales strategies.

Perks:

• Uncapped commissions
• 2 weeks Paid Time Off and unlimited Sick leaves
• Year-end bonuses
• Fun and outcome-driven work environment with a smart, hard-working team
• Location independence 
• Mission-driven company and values-based culture

Selected candidates will complete asynchronous assessments as well as interviews with different members of our team.

🚀 About Flipster

Flipster is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can’t even imagine yet. We aim to propel their development and uncover potential.

As a Product Marketing Manager at Flipster

You are a project management expert fueled by a passion for understanding and executing erse product marketing campaigns. We are looking for a creative and organized marketing manager to lead impactful content initiatives for Flipster’s core products, effectively communicating their unique value propositions to drive customer engagement and loyalty.

Responsibilities

• Work collaboratively across teams to deliver integrated campaigns and foster organizational change.
• Oversee the entire campaign process for trader-focused initiatives, from planning to deployment, ensuring effective engagement throughout the trading journey.
• Design and implement campaigns to drive market share expansion within the Flipster user base.
• Monitor KPIs and marketing metrics, ensure campaign OKRs are met when approving materials, and use data insights to refine strategies.
• Translate customer insights into compelling value propositions and go-to-market strategies for Flipster’s products.
• Collaborate with the product team to develop positioning strategies that differentiate new products and services in the market.

Qualifications

• 5+ years of consumer product marketing experience in tech or high-growth environments, preferably in cryptocurrency or fintech.
• Deep knowledge and understanding of financial markets and especially crypto industry.
• Strong project and stakeholder management and analytical skills.
• Ability to distill complex data into clear narratives for erse audiences.
• Hands-on experience in campaign planning, building, and delivery.

Hiring Process

• 1st round interview with the hiring manager
• Take-home assignment review
• 2nd round interview with the cross- team

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Do you understand TikTok, Instagram and Twitter like no one else and have a good understanding of marketing to make accounts go viral?

We’re looking for a Social Media Manager for our Female Influencer Agency

Until now, we’ve been able to manage everything ourselves with the help of a few freelancers. But now, we’ve come to a point where we’ve grown too much and quality starts decreasing due to lack of inidual management.

That’s why now we need you!

You should be able to, with our help, manage 3-5 Influencers on TikTok and help us growing them as big as we can!

This means your job includes:

1. Understanding current Instagram and TikTok Trends

2. Finding the perfect matching Trends for each Influencer

3. Making sure the personal branding of each Influencer looks flawless

4. Making sure the whole funnel from TikTok to Instagram works perfectly 

Your whole day consists of these things. It might sound easy, but in today's competitive market, this is a very difficult job and requires a lot of skill.

You’ll be guided through everything and we’ll always be in close contact. 

What we are searching for here is not just an employee, we really want a new, very important figure within the company who can make a big impact.

The salary consists of a basis salary with a performance-based commission on top of that.

If you apply, please send us

1. Your CV

2. All the experience you had with Social Media Marketing in general

3. All the experience you had with Instagram specifically

4. A reason why we should pick you instead of someone else

Best of luck!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking an experienced and proactive Partnership Development Manager to expand our partner network through strategic outreach and engagement. This role involves identifying, contacting, and onboarding new partners across email, Instagram, and LinkedIn. This position is ideal for someone who is interested in the entertainment industry (music, film/tv, sports), and excels at relationship-building and can communicate the value of collaboration with confidence and authenticity.

**

• Identify potential partners and reach out to them via email, Instagram, Linkedin, and phone to pitch the benefits of partnering with us
• Manage a high volume of email correspondence and follow-ups with potential partners
• Onboard new partners onto our platform and ensure they have a positive experience
• Maintain the partner database and ensure all partner information is up to date
• Work closely with management to align partner acquisition and retention strategies with business goals
• Track and report on partnership metrics and use data to optimize partnership efforts
• Stay up to date on industry trends and news in order to identify potential partners

**Requirements:

• Must be based in the United States
• 3+ years of experience in business development
• Must have a Linkedin and Instagram that can be used for work
• Ability to speak Spanish is a plus
• Strong organizational skills and ability to manage a high volume of email correspondence and follow-ups
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Sales and persuasive writing skills to convince potential partners via email
• Proficiency in Hubspot or other CRM software
• Knowledge of data analytics and metrics to track partnership efforts and make data-driven decisions

Coinbase is looking to hire a Tax Operations Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

NVIDIA is the engine of modern artificial intelligence, the biggest technology breakthrough of our time, and is redefining the automotive industry. NVIDIA accelerated computing platform and services are providing capabilities to reinvent the industry. Automotive industry is currently attempting big changes with AI that go beyond traditional manufacturing, including:

• Providing new user interfaces based on generative AI
• SDV (Software-Defined Vehicle) transformation for next-generation electric vehicles and autonomous driving
• Building smart factories based on digital twin technology
• Advancements in robotics

These initiatives represent a significant shift in the automotive sector, moving beyond conventional manufacturing practices and embracing AI-driven innovations across various aspects of vehicle design, production, and user experience. NVIDIA is looking for a senior account manager who can lead Automotive business development and sales in Korea. The new Account Manager will lead the development of new business opportunities and drive transformative change for our automotive industry customers in Korea. The ideal candidate should possess a deep understanding of erse technologies and industries involved in the digital transformation of the automotive sector, including generative AI, digital twin, autonomous driving, and robotics. This role will contribute to the formation of new markets and ultimately drive revenue growth for NVIDIA.

What you'll be doing:

• Responsible for developing sales strategies for NVIDIA automotive customers in Korea
• Develop and build a strong field operations team; consisting of sales, development relationship manager, solution architects, field marketing.
• Identify and resolve customers’ business need for NVIDIA products and platforms.
• Build and strengthen your business relationship with customers; follow-up to ensure all of their post-sales needs are being met.
• Show broad sales coverage from field staffs to C-level executives and the capabilities of delivering NVIDIA values to each type of customers.
• Achieving Sales quota associated with your accounts.

What we need to see:

• BA degree or equivalent experience with 10+ years proven experience selling solutions to large enterprise accounts.
• Excellent communication skill both in Korean and English languages.
• IT & datacenter sales experience & consistent record of sales revenue growth and relationship building with large enterprise customers.
• Have experience in sales management, including direct sales, business development, and sales through partners.
• A detailed understanding of go-to-market strategies including account, products etc.
• Knowledge of IT Infrastructure, data centers and computing architecture.
• A detailed understanding of generative AI, AV (Autonomous Vehicle), digital twin and robotics.
• High energy with the capability to multi-task in a dynamic, rapidly growing organization.

Ways to stand out from the crowd:

• A high-level understanding of the main general-purpose GPU computing concepts, assuming no experience/expertise in computer architecture or systems programming
• Proven examples of success
• The ability to articulate what drives you.
• Deep understanding in Korea auto industry and customers

We are widely considered to be one of the technology world’s most desirable employers! We have some of the most hardworking people in the world working with us. If you are creative and autonomous, we want to hear from you! We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Are you a person who likes to work in a fast-paced organization? We are now looking for a Human Resources Business Partner to provide HR support in a dynamic and collaborative environment. These are global organizations, and we are looking for someone to be passionate about supporting and building strategies to enable NVIDIA to achieve success. You’ll partner with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. You will need excellent communication skills, critical thinking and planning ability, and the agility to function in a fast paced and innovative environment.

What you will be doing:

• As a key member of the HR regional team this position will report to the HRBP functional manager and collaborate with regional/ global HR colleagues and site managers
• Will provide business partner coverage for high performing engineering teams, partner with first line managers to execute people strategy, evangelize new or enhancements to HR programs, help new managers build expertise
• Drive the implementation of org-wide people initiatives – Focal programs, Employee pulse survey analysis report out
• Working through employee lifecycle - New hire engagement & assimilation, address employee concerns, investigations, Performance management, Exit discussions . Will need to assess effectiveness of current practices & bring innovation
• Own & contribute to regional initiatives
• Conducting group facilitation and supporting training program rollouts
• Proactively review and analyze business data to identify trends and recommend improvements to business efficiency and performance 

What we need to see:

• Bachelor’s degree (or above) from premier colleges in Human Resources (or equivalent experience)
• A minimum of 4+ years Human Resources generalist experience
• Exposure and work experience in partnering with Engineering teams in IT (Product companies)
• Familiar and working experience related to employee life cycle and related HR interventions

Ways to stand out from the crowd:

• Willing to work on entire width of HR – at ground level interacting with employees, designing programs & partnering with leaders
• Analytical problem solving skills with passion for data integrity, process definition, and continuous learning
• Excellent verbal and written communication skills: concise, articulate, and confident
• Comfortable with a fast paced environment, multiple and sometimes competing priorities and an ambiguous yet creative and collaborative work environment

We are an equal opportunity employer and value ersity at our company. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our elite engineering teams are rapidly growing. If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration within a dynamic team environment will foster a positive, inclusive culture where continuous learning and feedback are encouraged.

We’re a hybrid team, with this role being open in our Dublin office, Berlin office, with remote and flex options for both Germany and Ireland.

This role is a full-time position. 

**

• Are fluent in English and German
• Have a minimum of 1 year of experience in a customer support or technical support role, preferably within a software or technology company
• Have a strong foundation in technical troubleshooting and enjoy delving into complex technical queries
• Are adept at understanding and using product documentation to resolve customer issues effectively
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Enjoy developing technical skills and acquiring comprehensive knowledge of our product and related technical concepts
• Demonstrate a strong customer-first mentality and enjoy helping others by adding long-term value
• Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
• Embody our HEART values and contribute positively to our company culture

**

• Utilise phone, live chat, and web tickets to partner with customers, effectively resolving issues and adapting to fluctuating inquiry volumes
• Apply business acumen to customer situations to proactively identify challenges and opportunities
• Remove technical barriers for customers and guide them through various tools within HubSpot
• Independently utilise support resources and tools to comprehend new and technical information
• Implement troubleshooting frameworks to test, replicate, and investigate technical queries, minimising escalations and resolution time
• Identify and diagnose software issues to enhance the product experience for customers
• Deliver thoughtful, empathetic, and comprehensive resolutions tailored to each customer, facilitating their business growth
• Collaborate within HubSpot to deepen customer engagement with our platform and enhance overall customer experience
• Serve as a role model and trusted advisor, demonstrating a customer-first mindset and taking ownership of even the most complex and sensitive issues

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Minimum qualifications:

• Bachelor's degree in Marketing or Advertising, or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, online media, or marketing.
• Ability to communicate in Italian and English fluently to support client relationship management in this region.

Preferred qualifications:

• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
• Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing.
• Ability to own a portfolio in an advertising or media sales context in Italy, and consistently overachieve quotas to drive growth.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Deliver against ambitious quarterly business and product growth goals.
• Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
• Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
• Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing goals.
• Manage stakeholders, build relationships with the end customer or agencies.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

The role of a Social Media Video Content Creator at Canonical

We’re on the lookout for an energetic and creative video content creator to join our social media team and shape our video program to put Canonical on the screen.

Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers.

In this role, you will have the opportunity to shape our video program for further growth and build a career with a community-focused brand that touches every aspect of the modern technology stack. Your success will be measured by audience growth and engagement metrics as well as your collaborative spirit. 

The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail.

Location:_This role, located in the EMEA region, sits in the communications team reporting to the director of communications.

What your day will look like

• Create storylines for our videos and take them from ideation to delivery.
• Build an engaged community and enhance our brand presence with unique video content. 
• Ideate new video concepts for marketing and communications initiatives, working closely with other team members.
• Continuously optimize and strive for excellence in our video content, with an eye for both creativity and metrics. 
• Help us build a scalable video program, researching tools and innovative solutions and implementing PoCs. 
• Make video scale by creating reels and videos for social media that are engaging for our audience, and on-brand. 
• Edit video content in formats that engage social media audiences, capturing the personality of our brand.
• Ensure social media and SEO best practices are applied on video content.
• Ensure appropriate video lifecycle management practices.
• Participate in video and photo shoots, and provide input for storyboards and video scripts.

What we are looking for in you

• Strong portfolio demonstrating video editing and social media skills
• Familiar with video editing software 
• Understanding of social media and communications best practices
• Proficiency with at least four social media platforms such as LinkedIn, YouTube, Twitter, Facebook, and Instagram 
• An understanding of web analytics tools (social and web like Google Analytics) is a plus
• Conceptual strength and affinity for branding 
• Exceptional interpersonal skills and aptitude for forging trusting relationships across erse, cross-functional teams
• Excellent verbal and written communication skills
• Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
• Affinity for planning is a must, experience with project management tools like Jira is an advantage
• Willingness to travel up to 4 times a year for internal events

**

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

🏠Fully remote working environment - we’ve been working remotely since 2004!

📚Personal learning and development budget of 2,000USD per annum

💰Annual compensation review

🏆Recognition rewards

🏝 Annual holiday leave

👶Parental Leave

🧑‍💼Employee Assistance Programme

🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’

✈️Priority Pass for travel and travel upgrades for long haul company events

As the Senior Quality Assurance (QA) Testing Manager at our rapidly growing fintech company, you will lead and manage the overall QA strategy, ensuring that all products meet the highest standards of quality, reliability, and performance. You will oversee a team of QA engineers and testers, implement testing protocols, and work closely with developers, product managers, and other stakeholders to guarantee the seamless operation of our financial platforms and products.

Responsibilities:

• Lead and manage the QA team, including mentoring, training, and setting performance goals.
• Develop and enhance QA processes, best practices, and frameworks.
• Coordinate and manage testing resources, allocating tasks across internal and external teams.
• Foster a culture of quality, innovation, and continuous improvement within the QA team.
• Define, implement, and maintain the overall QA strategy for both manual and automated testing, ensuring alignment with business objectives.
• Develop comprehensive test plans, test cases, and test scripts to cover all aspects of the product, including functional, regression, integration, performance, and security testing.
• Ensure cross-browser and cross-device testing for web and mobile applications.
• Create risk-based testing approaches to ensure high-quality delivery.
• Oversee the development and integration of automated testing frameworks to improve efficiency and coverage.
• Evaluate and implement QA tools and automation solutions to enhance testing capabilities.
• Ensure the integration of automated tests into the CI/CD pipeline.
• Work closely with developers, product managers, business analysts, and UX/UI designers to ensure proper understanding and alignment on product features and requirements.
• Participate in Agile ceremonies (e.g., daily stand-ups, sprint planning, retrospectives) to align QA efforts with the development process.
• Ensure continuous communication between QA, development, and operations teams for smooth releases.
• Ensure the platform complies with fintech regulations and industry standards, including security, data protection, and compliance testing.
• Review and validate test results, identify potential issues or bottlenecks, and coordinate with developers for resolution.
• Establish and monitor QA metrics, such as defect densities and open defect counts, to provide stakeholders with clear visibility into product quality.
• Oversee testing during UAT (User Acceptance Testing), ensuring that the product meets end-user needs.
• Manage performance testing to ensure the platform handles high volumes of transactions and meets scalability requirements.
• Lead security testing (including penetration testing, vulnerability assessments) to ensure robust protection against cyber threats and vulnerabilities.
• Ensure high-quality releases by conducting final validations before deployment.
• Participate in post-production monitoring and incident management to identify and address issues after deployment.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of experience in Quality Assurance and Testing, with at least 4+ years in a leadership or management role, preferably in the fintech or financial services industry.
• Strong knowledge of financial products, services, and regulatory requirements.
• Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG, Cucumber).
• Experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Knowledge of API testing (Postman, REST Assured) and performance testing tools (JMeter, LoadRunner).
• Familiarity with test management tools such as JIRA, Zephyr, or TestRail.
• Experience in testing fintech applications, including mobile applications, payment gateways, and block chain-related solutions.

Coinbase is looking to hire a Tax Operations Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.

We're recruiting a full-stack developer to join our product team at Spidergap/AirManual.

This is a rare opportunity to join a small, 100% remote, profitable and ambitious company that also appreciates that there's more to work than revenue (!).

At Spidergap/AirManual, we're:

• Fueled by the passion and exceptional talent of a successful start-up
• Hungry to amaze our customers and grow the business
• Always looking to grow as iniduals and a team
• AND Focused on doing it all without unnecessary stress, and with a healthy work-life balance

If you're a software developer who moves quickly and values code quality, wants to grow by working in a small and experienced team, and loves helping real customers to achieve their goals... then read on!

What we do

We're a SaaS business with two products: Spidergap and AirManual. You'll be working primarily on Spidergap, with opportunities to contribute to both products.

Spidergap

With Spidergap, our goal is to make it easy for organizations to support the personal development of their employees. We do this by providing a platform for employees to get feedback, plan personal development, and take action.

We've been the top-rated 360° Feedback tool since 2017, and are used in 134+ countries by thousands of organizations including Samsung, 3M, Sony, the NHS, the European Commission, Breville, Konica Minolta and Philips.

We've recently kicked off an ambitious plan to expand our product offering, as we look to support employees with all aspects of personal development. This includes a revamp of our product working in the latest technologies.

AirManual

We created AirManual in 2020 with the goal of helping other businesses to scale up, without constant stress. We provide tools for documenting and automating processes, working together in teams, and reviewing the health of the entire business.

We're now supporting over 100 businesses, including big names such as Asahi Beer and with particular traction in the Accountancy market. As with Spidergap, we consistently get exceptionally positive reviews.

We're currently expanding the AirManual product to support teams with wider challenges that cause stress in small businesses, such as managing the day-to-day issues that occur in teams.

Requirements

We're looking for something who's a great fit for our company values, and who can bring the technical talent needed in this specific role.

Do you share our values?

We're looking for people who share our values:

1. Focus on impact: We know our growth is dependent on increasing the value we deliver to customers. We focus our energy on improvements that will make a real difference, with a desired outcome made clear up-front. We expect everyone to understand why they are working on a particular activity or objective, being clear on how it will benefit the business and our customers.
2. Be proactive and dependable: Everyone can solve problems and remove barriers to growth — both personally and for the company. We are quick to raise issues and ideas, and to recommend next steps. We make it easier for others to feel they can depend on us by being proactive in our communication and action.
3. Pay attention to detail: We believe the quality of everything we do is a competitive advantage. We expect high attention-to-detail, whether it's in how we write an email, review our analytics, or design the site. We delight in getting the details right, even in internal documents. High attention to detail isn't something you turn on and off — it's an attitude. 
4. Always look to improve: We survive and grow by constantly looking for opportunities to improve our solutions, our processes and ourselves. We own our mistakes, using them as an opportunity to learn what changes we should make to processes and tools. We expect our people to proactively look for opportunities to develop and improve our own performance.
5. Enjoy the journey: We consider our health and families to be more important than work. We ensure no-one feels that they are frequently required to work excessive hours. We support each other in overcoming problems and achieving work and life goals. We're positive and enthusiastic — helping everyone feel energized to take us to the next level. We don't pin our happiness on the attainment of a particular end goal — we delight in each step along the way.

We don't just ‘say' these are our values. We use them all the time — to recruit the right people, manage inidual performance, recognize good practice, and make decisions. 

Is the role right for you?

A large part of the work will be developing and supporting new functionality using TypeScript/NodeJS/React.

We follow "clean" code principles, agile processes and continuous integration tools to efficiently take features from concept to roll-out, and to continuously optimize our processes. Your attention to detail will help us to amaze our customers, and to grow our services and codebase in a robust and maintainable way.

Responsibilities:

• Collaborate to deliver solutions from design to release
• Write reliable, modular, well-tested and "clean" code
• Proactively raise ideas and issues, contributing to designs with feedback and suggestions for improvement
• Support other team members through peer review
• Help to optimize our development processes and build tools
• Ensure progress, issues and ideas are communicated clearly to the right people
• Help us to deliver outstanding customer support.

Tech stack (Spidergap):

• TypeScript
• Node.js (NestJS)
• Remix (React)
• MySQL
• Google Cloud

AirManual uses a similar tech stack, using PostgresSQL rather than MySQL and currently reviewing whether to adopt Remix + TypeScript.

You may be occasionally asked asked to support legacy solutions developed with Express, Create React App, AngularJS, Loopback, and PHP.

Tools:

• GitHub
• Slack
• Codeship
• Dropbox Paper
• GMail
• Hubspot
• Sentry
• (And many more!)

Requirements:

• Passionate and driven — about software development, and about life outside work
• Excellent attention to detail, including a focus on delivering high-quality code that is easy to maintain and scale
• 2+ years of JavaScript experience, working on production code
• Experience with front-end libraries in production such as React or Vue
• Experience with React, SQL, HTML, CSS and automated testing
• Happy to work remotely
• Loves 'going the extra mile' to deliver outstanding work
• Believes in and practices self-improvement / personal development
• Keen and able to learn
• Loves technology and figuring out how things work and helping others to do the same
• Communicates clearly, in a friendly way

Location:

• This is a 100% remote job — you are responsible for having an effective work environment
• You must be a location that overlaps the working hours of our existing team members — we will only accept applications in timezones from UTC -4 (New York) to UTC +6 (Dhaka)
• Due to local employment and/or international laws, we cannot currently employ people based in Brazil, France, or UAE.

Benefits

We strive to make Spidergap the best place to work.

We are doing this by creating the best products in our markets, building a great erse team, encouraging great work-life balance (including taking lots of annual leave), being family-friendly, having fun, and maintaining a strong culture of continuous improvement (business and personally).

• "Working at Spidergap has been a huge quality of life upgrade"
• "This company truly works as a TEAM. The co-founders have brought together a top-notch group of A players who work together seamlessly."
• "This is the best work-week I have ever had. I love it here."

Benefits:

• Competitive salary. We calculate a competitive salary that represents the typical salary (50th percentile) for your role, experience and location. This is typically in the range of GBP £45k-£70k / USD $45k-$90k.
• Profit share bonus, paid annually. Based on company profit and inidual performance (reviewed throughout the year, not just at the end!).
• 40 days paid vacation inclusive of public holidays. We'll make sure you take them!
• Work remotely. As long as your internet connection is excellent and you're able to collaborate when needed, you're free to work from any location you wish.
• Flexible working. You'll need some set hours in which to collaborate with the team, but we'll do our best to be flexible so you can support your family, friends and/or hobbies!
• Annual all-staff meet-up. Previous locations: Iceland, Barcelona, Berlin, Athens, Edinburgh, Budapest.
• 4 months paid maternity/paternity**leave.**
• Family-friendly work environment. Both co-founders work from home and have young children so we understand the challenges and what helps!
• Health membership contribution — you can use this to pay for the gym or an equivalent activity.
• Bring your own device contribution. We'll make sure you have the equipment you need to work efficiently.
• Pension contribution. Typically 10%, depending on country laws.

To apply, please do NOT send a text or CV. Instead, record a 3-minute video of yourself (e.g., using Loom,

What is one specific cold email you would send to the CEO of casualfilms.com to initiate a conversation about them becoming a client of Sales.co_?

_Far more interesting than any credentials etc. is getting a feel for how you think about a task like this. There's obviously no right or wrong answer.  Send the cold email draft + the link to the video to jakob [at] sales.co.

**

• Manage the client relationship, develop their cold email strategy, implement learnings week over week

• Handle sales + client calls

**

• Proactive

• Based in United States

• Cold email and sales experience is a plus but not a requirement.

**

• We collaborate on Slack

• We manage tasks through Airtable

• We send emails through Instantly

• We’ve built a huge amount of automations for campaign creation, task management, reporting, lead scraping, etc. so you can focus on high-value tasks. All the boring stuff is automated.

**

• You thrive in a fully remote, async world

• You want independence and ownership in your work

• You like moving between different tasks instead of doing one thing all day

**

• You’d like daily meetings with your supervisors checking over your shoulder

• You’re not comfortable getting creative or drawing outside the lines to solve problems

• You don’t like contributing to how the organization takes shape

This is a full-time, remote position. If you are a self-starter with a passion for sales strategy and cold email management, we would love to hear from you!

We're looking for someone who fits that and can get the job done without a micro manager.

Time zones: LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30)

Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.

We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ lives simpler by saving them both time and money.

Our primary markets are English-speaking; Canada, US, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.

If you are curious, driven and resilient, enjoy providing an exceptional customer support experience and are a strong communicator, this is where YOU come into the picture! 

We're seeking a remote customer support & success specialist with great technical skills and insights to help us cover the Australian and early European time zones.

As a Customer Support & Success Specialist at Driversnote, you will spend your time interacting directly with our customers, providing them with an effective, easy and enjoyable experience. You will be the spider in the web by serving all types of our users and customers, from new users, long-term customers and potential B2B large teams and relaying their needs to our product teams. Our amazing Support & Success team is first-line support, meaning you will receive all types of inquiries - mostly surrounding bugs, educational questions or complex requests you’ll have the pleasure of solving!

We imagine that you:

• Have 12 - 24 months of proven work experience in customer support.
• Have proven experience with sales or success work. 
• Are used to and comfortable with working 100% remote.
• Have strong communication skills in English (both verbal and written). Communication skills in other languages are a welcome bonus.
• You love providing fantastic customer support on chat, email and phone and have great communication skills in doing so.
• You have a basic understanding and experience in software troubleshooting: the capability to investigate problems with apps, (examples could be working with installation errors, crashes, subscription and payment errors and performance issues). 
• You are proactive and happy to jump in at the deep end. You are confident in navigating multiple systems and finding your way around, checking the configuration, verifying the setup when needed etc. 
• Have an eye for commonalities and streamlining - eager to automate wherever possible
• Familiarity with remote communication tools like Slack.

Your responsibilities:

• Provide a first-class support experience by email and phone to customers’ technical queries, general enquiries and team product queries.
• Engage with B2B customers who want to get started with Driversnote and help them to make their purchase.
• Troubleshoot the customers’ questions and drive the investigation to get the customer matter resolved
• Provide video demos and video onboarding to our larger B2B customers.
• Collaborate with our Product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, UX improvements etc).
• Learn the Driversnote product deeply and support our customers in making the most out of everything we offer.

Your colleagues say that you:

• Are resilient - you get it done and will stay with a task until it's resolved 
• Are not hesitant and enjoy the puzzle of solving open-ended problems
• Are a great relationship builder - you can build credibility fast with a variety of stakeholders
• Don’t shy away from ambiguous situations, and ask the right questions to untangle them
• Are a diffuser - always patient and kind, no matter what

The important details:

• Minimum 21 hours per week
• It is expected that you can work 3-4 hours a day 6 days a week
• 38.90 AUD/hour, paid biweekly
• 100% Remote work
• Must be located in Australia
• 33 vacation days per year - yes, we are based in Europe
• Access to additional perks from health insurance, car rentals, gym passes and more

Who is the team?

**

If interested, please send us an application by clicking the button below. 

Please note that we will review applications on a rolling basis. So if you’re interested, do not wait :) If you have been shortlisted, we will ask you to do a case study, followed by interviews. 

Deadline for application: November 17th 2024.

Expected start date: December 2nd 2024.

Time zones: CST (UTC -6), MST (UTC -7), PST (UTC -8), NST (UTC -3:30)

Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.

We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ lives simpler by saving them both time and money.

Our primary markets are English-speaking; Canada, US, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.

If you are curious, driven and resilient, enjoy providing an exceptional customer support experience and are a strong communicator, this is where YOU come into the picture! 

We're seeking a remote customer support & success specialist with great technical skills and insights to help us cover the Canadian and US Pacific/Mountain time zones (PST/MST time zones)

As a Customer Support & Success Specialist at Driversnote, you will spend your time interacting directly with our customers, providing them with an effective, easy and enjoyable experience. You will be the spider in the web by serving all types of our users and customers, from new users, long-term customers and potential B2B large teams and relaying their needs to our product teams. Our amazing Support & Success team is first-line support, meaning you will receive all types of inquiries - mostly surrounding bugs, educational questions or complex requests you’ll have the pleasure of solving!

We imagine that you:

• Have 12 - 24 months of proven work experience in customer support.
• Have proven experience with sales or success work. 
• Are used to and comfortable with working 100% remote.
• Have strong communication skills in English (both verbal and written). Communication skills in other languages are a welcome bonus.
• You love providing fantastic customer support on chat, email and phone and have great communication skills in doing so.
• You have a basic understanding and experience in software troubleshooting: the capability to investigate problems with apps, (examples could be working with installation errors, crashes, subscription and payment errors and performance issues). 
• You are proactive and happy to jump in at the deep end. You are confident in navigating multiple systems and finding your way around, checking the configuration, verifying the setup when needed etc. 
• Have an eye for commonalities and streamlining - eager to automate wherever possible
• Familiarity with remote communication tools like Slack.

Your responsibilities:

• Provide a first-class support experience by email and phone to customers’ technical queries, general enquiries and team product queries.
• Engage with B2B customers who want to get started with Driversnote and help them to make their purchase.
• Troubleshoot the customers’ questions and drive the investigation to get the customer matter resolved
• Provide video demos and video onboarding to our larger B2B customers.
• Collaborate with our Product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, UX improvements etc).
• Learn the Driversnote product deeply and support our customers in making the most out of everything we offer.

Your colleagues say that you:

• Are resilient - you get it done and will stay with a task until it's resolved 
• Are not hesitant and enjoy the puzzle of solving open-ended problems
• Are a great relationship builder - you can build credibility fast with a variety of stakeholders
• Don’t shy away from ambiguous situations, and ask the right questions to untangle them
• Are a diffuser - always patient and kind, no matter what

The important details:

• Minimum 21 hours per week
• It is expected that you can work 3-4 hours a day 6 days a week
• 36.50 CAD/hour, paid biweekly
• 100% Remote work
• Must be located in Canada - Pacific or Mountain time
• 33 vacation days per year - yes, we are based in Europe
• Access to additional perks from health insurance, car rentals, gym passes and more

Who is the team?

**

If interested, please send us an application by clicking the button below. 

Please note that we will review applications on a rolling basis. So if you’re interested, do not wait :) If you have been shortlisted, we will ask you to do a case study, followed by interviews. 

Deadline for application: November 17th 2024.

Expected start date: December 2nd 2024.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Position: Manager of Equity Learning Programs (Full Time, Remote)

Organization: Accelerate Change

Reports to: Senior Manager of Talent Acquisition

Direct Reports:  N/A

Location: Full-time, 100% remote position (from home or co-working space) with occasional travel once every 2-3 months (post-COVID)

COVID-19: We take Covid-19 safety very seriously. Employees must follow our Covid safety protocols and be fully vaccinated and boosted. Accommodations are provided to the extent required by law.

About Accelerate Change

Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:

• Scaling emerging cultural media properties
• Investing in established cultural media properties
• Building influencer networks
• Leading a digital media lab
• Driving civic engagement campaigns

Learn more about our theory of change, approach, and impact at https://acceleratechange.org/about/ 

Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/ 

About the Position

Accelerate Change is seeking an adaptable leader who has proven experience creating and leading equity programs in a erse nonprofit organization. The Manager of Equity Learning Programs will play a critical role in building, scaling and leading programs and initiatives that support the organization’s vision and goals for our equity values work as well as identifying and tracking our progress toward those goals and that vision. 

Responsibilities: 

Here’s what you could expect to do as Manager of Equity Learning Programs (key responsibilities):

• With guidance from the VP of People and in collaboration with the Executive Director, assist in building an ongoing and cohesive vision and strategy for equity values learning at the inidual staff level and all staff team level
• Own the development and implementation of equity and values initiatives and related programs and training for staff
• Build 1-1 equity learning and discussion modules for each staff member grounded in each Area’s work, which includes developing agendas, progress reports, resources to provide, and an action plan for continued learning
• Plan, facilitate, and manage the following meetings: general all staff meetings, all staff meetings specifically focused on equity that build on 1-1 and Area equity learning topics, new hire equity onboarding sessions, equity-focused discussions with candidates during each interview process, and community/identity-specific learning and support meetings
• Share our current vision, goals, and approach for equity work with partners
• Serve as a thought partner for the People Operations and Talent Acquisition Departments and supports programming for in-person team gatherings
• Engage consultants as thought partners on an “as needed” basis

What We’re Looking For

• Commitment to social change. Accelerate Change is a progressive workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.
• 3+ years experience with key responsibilities: We’re looking for someone who has at least three years of experience with leading organizational equity values work. We’re most interested in candidates who have experience building equity programs with nonprofit organizations.
• Adaptability: We work with startups, so things pivot frequently and priorities shift quickly. We’re looking for someone who prefers (not just tolerates) working in a fast-paced environment like ours. In this role, that means you enjoy leading hiring in high-change environments, and you can support your team when there are unexpected pivots that affect your work.
• Eager to work independently and as part of a remote team: You’re known as someone who gets things done and pays attention to detail. You prefer a mix of working independently to complete your tasks and checking in with colleagues from erse backgrounds. You’d be comfortable working remotely with team members based all over the country and you’re no stranger to video calls. 
• Stakeholder communication: You’re a pro at providing written and verbal updates and communicating with key stakeholders effectively. You enjoy blocks of time where you’re head down building learning modules as much as you enjoy blocks of time where you’re in meetings with colleagues, and you’re okay with having both of those time blocks during any given day.
• Interest in digital media: You are interested in the power of digital media for organizing and social change. You regularly engage - personally or professionally - with many of the following and are interested to learn more about Accelerate Change’s work with others on this list: TikTok, YouTube, Instagram, Facebook, Facebook Messenger, podcasts, streaming shows.

Benefits

• $69,000 - $79,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range. 
• Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good. 
• Health care at the beginning of your employment with inidual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the inidual. 
• 401K contributions and matching program available at the beginning of your employment 
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
• Professional development funds, with renewal of funds each fiscal year
• Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

**About Us:

**

• Interact with a erse range of customers, including enterprises, startups, and SMBs, troubleshooting technical issues via phone, email, and chat, while helping them maximize the use of the product.
• Gather and analyze customer feedback to contribute directly to product improvements.
• Create informative content based on common user needs, such as guides, FAQs, and best practice documentation.
• Maintain a positive and professional attitude with all customer interactions.
• Collaborate across teams, including product, engineering, and data, to ensure a stellar customer experience.

**

• Based in Australia, Indonesia, Malaysia, or New Zealand. (Required)
• Excellent written and verbal communication skills in English. (Required)
• Stable internet connection and a reliable computer setup. (Required)
• Previous experience doing technical support. (Required)
• Previous experience in a startup environment or software company. (Preferred)
• Ability to work independently in a distraction-free home office.
• A positive and professional attitude with a customer-first mindset.
• Strong problem-solving skills and ability to thrive in a dynamic, fast-paced environment.

**

$50K-$80K depending on location and experience.

**

If you're ready to join a dynamic team and help deliver exceptional customer experiences for our client, we'd love to hear from you! Please submit your application through our Typeform at https://form.typeform.com/to/jW8mvscj#jobid=TCSS&source=WWR2

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
• Dein Arbeits-/Wohnort liegt innerhalb der EU,
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

DebugBear is looking for full stack web developer to work on our JavaScript codebase. You'll work remotely, but we expect significant overlap with UK work hours.

**What we do

DebugBear helps businesses monitor and optimize the loading speed of their websites. We run continuous tests, collect real user analytics, and provide performance recommendations. Our users are mix of developers and technical SEOs.

**How we work

The whole team is remote and we coordinate using Slack, Google Meet, and GitHub issues.

**Tech Stack

Here are some of the technologies we use:

• Node, TypeScript, Express
• Postgres, ClickHouse
• React, Webpack, Sass CSS
• Jest, Cypress

We value building a stable product over using the latest technologies.

**Requirements

• You have 6+ years of professional software development experience
• You have 2+ years of experience working with Node and React

Experience working for a small product business is a bonus.

**Interview process

We'll have an initial call followed by a live coding exercise.

Are you the ultimate triple threat - a master of coordination, a virtuoso of vetting, and a ninja of onboarding? Do you have a passion for fintech and a knack for making the recruitment process a breeze?

Our client is on the hunt for a Recruitment & Onboarding Coordinator extraordinaire to join their team!

As a key player in the recruitment process, you'll be the mastermind behind bringing top talent on board and setting them up for success.

Your mission, should you choose to accept it, is to coordinate the full recruitment process with the precision of a Swiss watch, from job posting to job offer.

You'll conduct thorough background checks (because our client wants to make sure their new hires are as awesome as you are!), collaborate with the IT support team to ensure a seamless onboarding process, and work closely with the hiring teams to onboard the best talent out there.

You will need to have 5+ years of experience in recruitment and onboarding, preferably in the fintech industry. You'll also need a keen eye for detail, a passion for process improvement, and a proven track record of success in managing multiple projects and priorities.

My client is looking for someone with excellent communication skills, who can work with a range of stakeholders, from hiring managers to new hires. And, of course, you'll need to be able to work in a fast-paced environment, with a sense of humour that can withstand the occasional chaos.

Oh, and one more thing - you'll need to be able to maintain confidentiality and handle sensitive information (background checks, etc.)

Our client is looking for an independent contractor to start in early January. For this role, you will need to be based in Europe.

If you are up for the challenge, we'd really appreciate hearing from you.

Fully Remote, Start Date: Immediate

Surge is a growing PPC Ad agency, offering our highly effective ad campaigns for ambitious companies focused on extreme cutting-edge tech like AI, No-code, cybersecurity, Healthcare, and B2C.

Now, we’re hiring a PPC & CRO Specialist to help run and manage Search, Display, PMAX, and YouTube ad campaigns.

You’ll work alongside our Founder to grow our Operations Department, making it easy to onboard new clients, deploy best-in-class ad campaigns, and create high-converting landing pages that drive new customers for the clients.

We provide Customers-as-a-service, which means we build landing pages, implement conversion tracking, and provide analytics for every client. As a result, you’ll have an opportunity to work with our Technical Department creating landing pages and running A/B tests.

Nonetheless, you’ll play a leading**role** in improving our approach to paid acquisition for B2B demo call funnels and freemium-to-premium customer acquisition strategies. 

If you’re a hard-working, ambitious PPC Ads expert with an interest in high-growth startups, this might just be the role for you.

**

• Lead PPC campaigns across clients, with the support of our strategy and technical teams.
• Identify and implement optimizations across ad campaigns and landing pages.
• Use analytics dashboards to understand customer behavior, helping our performance and identifying opportunities early.
• Become an expert at Surge for paid customer acquisition, analytics, and conversion tracking.
• Build landing pages on Webflow that convert freemium users and sales demos.

Here are some of the things you might work on

In your first 30 days, you might:

• Find opportunities and optimize ad campaigns across our biggest clients
• Launch new campaigns and manage experiments for new clients
• Work with our Technical team to inform landing page designs and copy
• Fix small visual or functional issues on our landing pages that hold us back from better performance

In your first 90 days, you might:

• Build conversion-focused landing pages from scratch
• Implement conversion events and build reports dashboards
• Build a client launch process to help us better set new clients’ ad campaigns faster
• Create an experiment cycle process to help us systematically deliver better results

In your first 180 days, you might:

• Develop processes and techniques that help us stay at the forefront of PPC
• Build processes that help us use AI to improve all aspects of our strategy and fulfillment
• Expand our client offerings in the PPC space
• Grow into a leading role for the Operations Department and lead all client fulfillment

**

These skills are listed from most important skills to least important.

• Search. This is where you’ll spend time every day. You should be an expert (official or not), comfortable with every part of the platform, and have an eye for data.
• Landing Pages. You should be versed in building landing pages, setting up conversion events, optimizing conversion rates, A/B testing, and writing basic, convincing copy.
• Display & YouTube. You don’t need to be a complete expert, but advanced knowledge of best practices in these areas will stand you in good stead.
• Analytics + Events. We’re only as good as the results we report on. You should be comfortable with GA4 and event tracking via Google Tag Manager.
• Spreadsheets. We’re scaling fast, and so should your spreadsheet skills. You should be able to create clean spreadsheets with semi-complex formulas without breaking a sweat.

**

These skills aren’t a necessity, and our eventual successful candidate may not possess them - but they’ll help you stand out

• You've worked with B2B demo call funnels and freemium-to-premium customer acquisition strategies. Our clients are almost entirely software companies, so experience with shopping and local is great but not relevant for us.
• You’ve worked in the tech sector and with startups. Our clients are funded, Seed and Series A startups. They thrive at the heart of the US tech sector and you’ll succeed best if you understand their culture, how they work and how they think.
• You have landing page development skills with Webflow. You don't need to be an expert, but be comfortable with the platform, have an eye for design, and can implement changes without oversight.

**

• You have an eye for detail and a dependency on data. You’ll be making frequent changes across our client’s campaigns and sites, so an eye for detail is essential to maintain campaign optimization.
• You’re not new to paid customer acquisition. While we can teach you our methods, you’ll do best in this role if you already have PPC experience and opinions.
• You’re autonomous and a doer. You move fast and don’t spend too long fretting over every detail before getting to work. You thrive on solving problems and want autonomy to solve them your way.
• You’re well-informed. You actively keep up with new changes in technology, whether that’s PPC or otherwise.
• You’re organized. With so many clients, there are always several challenges to solve and changes in play. You’re comfortable organizing your own tasks and putting processes in place to make sure you don’t drop the ball.

Are you a skilled recruiter with high volume experience in the fintech industry? Are you looking for a challenging and dynamic contract role that allows you to work flexibly for 6 months? Look no further!

Our fintech client, is seeking a Senior Contract Recruiter in Europe to join their team during a time of change and growth. As the company continues to expand and evolve, our client needs a talented and driven inidual to assist in finding the best candidates for all open positions.

As a Contract Recruiter, you will play a crucial role in identifying, attracting, and hiring top talent for our client. Your responsibilities will include sourcing and screening candidates, conducting interviews and working closely with hiring managers to understand their needs and develop effective solutions to meet those needs.

To be successful in this role, you must have a deep understanding of the fintech industry and its talent landscape. You should be a sourcing expert and able to creatively utilise various recruitment methods with a limited budget, including online job boards, LinkedIn Sales Navigator and social media.

Strong communication and interpersonal skills are a must, as you will be interacting on all levels with international candidates, hiring managers, and other HR team members on a daily basis.

With our client undergoing a period of change, we need someone who is adaptable, resilient, and able to work in a fast-paced environment!

Your ability to multitask and prioritise will be critical in managing a high volume of recruitment activities.

**This is a contract position for approximately 6 months, candidate must be located in European timezone.

If you are a results-driven and adaptable Contract Recruiter (Sales/Business or Technical) with a passion for finding top talent, we would love to hear from you.

We're seeking a Managing Editor who's passionate about exceptional writing and views AI as a tool to enhance the creative process. At GrowthX, you'll collaborate with clients like Reddit and Ramp, leveraging AI to elevate content creation without sacrificing quality.

(This is a fully remote role. The only requirement is 4 hours of overlap with the West Coast.)

Quick Intro

At GrowthX, we help companies reimagine their go-to-market (GTM) strategies by combining AI with expert insights. Since May, we've been operating in semi-stealth mode, achieving rapid growth by delivering exceptional value to our customers.

We believe in the transformative power of Generative AI to boost productivity and creativity for knowledge workers. By automating routine tasks, we empower people to focus on what truly matters, leading to greater job satisfaction and innovation.

The Role: Managing Editor

We're seeking a Managing Editor to oversee client accounts, working closely as an extension of their teams. You will e deep into each client's industry, challenges, history, and goals to create and execute content strategies that engage their audiences and drive meaningful results.

Who You'll Work With

As the Managing Editor, you'll have a range of resources at your disposal to support your work. You'll collaborate closely with a Research Specialist, who will help you with in-depth research on customer needs. You'll also work alongside our GTM Strategist to help you create the content roadmap aligned with broader marketing and go-to-market strategies of our clients. Additionally, you'll manage and leverage Freelancers who bring expertise in areas like SEO, industry knowledge, and technical writing. Finally, our Automation Team will be there to help scale content operations with the power of AI and automation tools.

Day-to-Day expectations

Here's how you can expect to spend your time each week:

• 20% - Meeting with clients: Regularly communicate with clients to understand their goals, challenges, and evolving needs.
• 20% - Strategy and content planning: Develop and refine content strategies, ensuring alignment with client objectives and audience interests.
• 40% - Content creation and editing using our AI workflows: Use AI tools to create and edit content, and work hands-on when necessary to ensure quality.
• 15% - Project management of customer accounts: Coordinate and request help from our internal teams, track deliverables, and manage freelance writers an designers to keep content programs running smoothly.
• 5% - Sharing learnings and feedback with the team: Collaborate with internal teams to share insights and improve our content processes.

Requirements

Key Responsibilities & Skills Needed

• Content Strategy & Creation: Develop and adapt content strategies aligned with client goals through thorough research and market analysis. Manage freelance writers, and oversee editorial processes with hands-on writing and editing to ensure quality and consistency. Openness to leverage AI tools for content creation is key.
• Client Partnership & Interaction: Build a deep understanding of each client's business, industry, and audience to create effective content solutions. Communicate regularly with clients to gather feedback, understand new requirements, and present content strategies.
• Program & Project Management: Coordinate content programs, manage multiple projects, maintain schedules, and track deliverables to ensure on-time, high-quality content delivery.
• Team Collaboration: collaborate with internal teams—including Research Specialists, GTM Strategists, Freelancers, and the Automation Team—to meet client needs. Manage freelance writers.
• Quality Assurance: Review all content before client delivery to maintain high standards and alignment with client guidelines.
• SEO Optimization: Optimize content using a strong understanding of technical SEO, semantic search, on-page, and off-page SEO to drive organic growth and validate SEO efforts with measurable results. Proficiency in SEO tools such as STAT, Ahrefs, and SEMrush.
• Data-Driven: Utilize data-driven experimentation and analysis to inform content strategies, drawing insights from both quantitative and qualitative data. Familiarity with analytics platforms like Google Analytics.

Nice to Haves

• AI-Powered Content Tools: Experience with AI tools is a plus; willingness to learn is essential (training provided).
• Prompt Engineering: Experience with prompt engineering.
• Design Tools: Experience with design tools like Figma, Photoshop, and/or Midjourney.

Benefits

• Salary: $36,000 to 80,000 USD per year (depending on experience and other factors)
• Remote Work: Work from anywhere, with at least 4 hours overlap with US Pacific Time.
• Unlimited Vacation: We encourage taking at least 15 days off each year.
• Professional Growth: Access to training and coaching to develop your skills.
• Innovative Environment: Work with advanced AI and contribute to digital growth strategies.

How to Apply

If you're excited about leading content strategies and collaborating closely with clients, we'd love to hear from you.

Request 1: Introduce Yourself

Please introduce yourself to us as a potential fellow GrowthX team member. What's your story? 🙂 Writing is the top skills we prioritize for this role. Do take license to be creative, and include answers to these questions...

What motivated you to apply for this role? Why do you think you'd be excited to work at GrowthX? How would you describe what makes great content? Please share a piece of writing (yours or someone else's) that you think is great and explain why.

Request 2: Improve the first paragraph of this blog post

Below is the opening paragraph of a blog post about praising teams for good work. Your task is to improve and rewrite this paragraph. Feel free to change it however you see fit.

Client: https://joinhomebase.com/

Post title: How to Praise a Team for Good Work

Intro paragraph:

"Employee recognition is an important aspect of workplace management. Praising team members for their good work can lead to increased job satisfaction and improved productivity. There are various methods that managers can employ to show appreciation for their employees' efforts. This article will discuss several ways to effectively recognize and praise team members for their contributions in the workplace. By implementing these strategies, managers can create a more positive work environment and foster better relationships with their staff"

Please provide your improved version of this paragraph, along with a brief explanation of the changes you made and why you believe they enhance the overall quality and appeal of the intro

--

Our team usually reviews applications within a week, and we'll get back to every applicant regarding the outcome and next steps.

Looking forward to hearing from you.

P.S.: If you use AI tools for your application, feel free to do so. Show us how you can use AI to enhance your work.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

As the Head of Content & Strategy, you will lead the growth of this new function from ~$200k / year to $1m+ / year over the next two years. You will partner with other talented people across SketchDeck, including BDs, Creative Directors and Account Directors. You will oversee and expand our content team, ensuring excellence across strategy, digital marketing campaigns, website content, email marketing content, copywriting and more. This role reports to the Founder & SVP of SketchDeck.

Areas of focus for this role:

• Oversee Content & Strategy Deliverables: Manage the content production of various content types, including websites, social media marketing campaigns, presentation decks, blogs, one-pagers, social media posts, emails, ad copy, and video scripts. Ensure each piece aligns with the client’s brand voice and objectives while maintaining consistency and quality across all platforms.
• Oversee & Grow a contractor talent pool: Get to know our current pool of writers, editors, and strategists. Understand their unique skill sets, industry experience, working schedules, and project preferences to match them efficiently with the right projects. Identify gaps in our talent pool and source new freelancers as needed to ensure we can deliver on erse content needs.
• Act as a Strong Editor: Serve as an editorial lead, jumping into documents to provide direction and feedback, leave constructive comments, ask questions, and guide writers toward producing high-quality work. Offer support to help writers hone their craft, ensuring every deliverable meets SketchDeck's standards and resonates with the target audience.
• Support business development & client communications: Join BD team on pitches involving content, acting as a subject matter expert and building client confidence in the solution. Support client communication for active projects and account involving content.
• Scope and Estimate Projects: Work closely with the business development and project management teams to scope content offerings accurately. Provide estimates for projects, and assist in discovery sessions to align strategies with client goals while staying within budget.
• Develop and Execute Client-Focused Content Strategy: Create tailored content strategies that align with each client’s brand goals, target audience, and market trends. Provide strategic direction for clients in both B2B and B2C industries, ensuring that the deliverable resonates and drives measurable impact.
• Implement Processes and Quality Control: Establish and refine workflows that ensure smooth collaboration between content and design teams. Introduce quality assurance measures to maintain high standards throughout the creation process. Educate the team on managing content projects, ensuring seamless integration into our broader creative services.
• Grow Content and Strategy Services: Thoughtfully expand SketchDeck's content and strategy services. Identify new growth opportunities and enhance our offerings to meet the evolving needs of our clients. Develop processes and frameworks to scale our services while maintaining quality and creativity.
• Collaborate with Cross-Functional Teams: Work closely with the Head of Digital, Head of Video and Photo, and Account Directors to offer comprehensive solutions. Develop integrated content strategies that leverage our full suite of services, providing clients with cohesive, multi-channel campaigns.

What you bring to the table:

• Strategic and Analytical Mindset: You have a knack for balancing the big picture with detailed execution, using data and metrics to shape content strategies that resonate with target audiences and drive results.
• Versatile Expertise: Your erse experience covers social posts, emails, white papers, technical writing, brand strategy, pitch decks, C-suite presentations, and more. You bring the flexibility needed to deliver compelling content across various formats.
• B2B experience: you excel at simplifying complex concepts for professional audiences, crafting content that both informs and engages. Whilst also curating 
• B2C experience: understand and craft messaging that resonates with consumer audiences.
• Entrepreneurial: Ability to shift between strategic planning, writing, and team support, you effectively manage quick requests from clients, PMs, and contractors while maintaining high standards. You get done what’s needed to stand up and grow this capability.
• Good Communication: You present ideas and strategies with clarity, avoiding jargon and making complex topics accessible. 
• Trend-Aware: You stay updated on the latest content and marketing trends, continuously bringing fresh ideas and best practices to keep our strategies relevant and effective.
• Balanced Approach: You expertly juggle strategic leadership with hands-on creation, supporting your team while managing your own workload to ensure high-quality outcomes.
• Proactivity: In a remote-first environment, you take ownership and drive growth. You know when to e into projects, lead the way, and get the right help to ensure successful outcomes.
• Relationship Builder: You thrive in a global, remote community, building strong connections with colleagues, clients, and contractors, fostering collaboration and shared success.

Requirements:

• At least 10 years in a creative or marketing agency
• Proven experience in content creation, editorial oversight, and leading content teams.
• Ability to develop long-term content strategies that align with business goals and market trends.
• Proven track record of scaling content and strategy services.
• Strong leadership skills to manage, inspire, and collaborate with cross-functional teams.
• Skilled in evaluating and implementing new tools and staying ahead of content and marketing trends.

**Benefits:

• Salary range: $100k - $130k base + ~$10k+ / year variable commission 
• Health insurance (medical, dental, and vision)
• 401(k) with company match
• Fully remote working (that started pre-covid and will continue after!)
• Paid time off that grows with tenure
• Annual company retreat 
• Computer hardware of your choice (up to $1500)
• $500 towards your office setup expenses
• To work with a talented team of creatives, business people, and engineers!

Blue Ocean Home Buyers is seeking to add one remote junior salesperson to their team. Ideally, the successful candidates will be in place prior to the start of November 2024. Our hiring process is thorough, but moves quickly for the right candidate.

About You: 

You're a dynamic junior salesperson with the ability to work from a home office.  You thrive in consistently engaging prospects over the phone, aligning seamlessly with EST working hours. Knowledge of the real estate industry, primarily in distressed single family housing, is preferred, but not required if you have a history of sales success in a complex selling environment, the ability to learn quickly, and can retain knowledge. 

You are well spoken, and command attention with your articulate speech and vibrant energy, naturally emerging as a leader in any setting. To you, each lead is an opportunity to grow your personal business empire. You are accustomed to tracking your sales behavior and metrics as a source of effectiveness and improvement. While already operating at a high level, you understand and accept training and coaching as a source of constant growth. You must have a verifiable history of past sales earnings. Our top remote earners in the field regularly surpass $30,000 USD in yearly earnings. Junior salespeople who fail to earn at a high level are not kept at Blue Ocean, as our core values must be kept, and sales leads provide ample opportunity for selling. Please include in your application a cover letter with the answer to these questions: What do you consider the key to sales success? and What is one of your greatest selling successes to date? Applications without this information in the cover letter will not be considered. Feel like this job is perfect for you but you don’t fit one of the criteria? Sell us on why you should be hired anyway. 

About Blue Ocean Home Buyers 

Blue Ocean Home Buyers stands out in North Florida's real estate market by specializing in properties with clouded titles. Our expert legal team and strategic partners enable us to offer fast, legal solutions for sellers facing complex title issues. We embrace challenges, ensuring win-win outcomes for homeowners. Join us for competitive pay, remote work opportunities, and ongoing real estate training. At Blue Ocean, we're not just buying homes; we're unlocking potential and revitalizing communities.

Apply Here: u024pvodg7f.typeform.com/to/C3LtJ13r

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

_Are you ready to have an impact?

Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.

Note from our hiring managers: We’re looking for a passionate and dedicated Account Executive who will identify, prospect, connect, acquire new customers and make them want to buy our product. We call this type of person a ‘hunter’—someone who is not afraid to go out on a limb and has a remarkable drive to achieve results**.** Do you want to learn more about our international sales team and why they are so passionate about working for Publitas? 

Go ahead and meet our entire team HERE; get ready to be inspired! _We look forward to hopefully meeting with you soon!

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.

**

• Closing deals with leads for our platform Promobutler.be

• Generating new outbound qualified leads.

• Building and Managing sales pipeline.

• Generating & qualifying up-sell opportunities among Promobutler.be (potential) clients

• Assisting our Customer Success team and Campaign manager with account management.

• Identifying and communicating customer needs to our Product/Platform team. 

**This challenge will suit you if:

• You’re fluent in Flemish, basic French or Dutch, and English.

• You're from Belgium or live there currently. 

• You have at least three years of experience in new business development.

• You have experience with the retail/e-commerce market and SaaS industry. Preferably selling solutions to retail clients.

• You’re honest, driven, and passionate about getting results and helping people.

• You love connecting with new people and can express your enthusiasm over the phone and onsite.

• Your presentation, time management, and communication skills are on point.

• You have a keen interest in the tech industry.

• You have experience in selling marketing solutions (MarTech).

• You have a basic understanding of HTML, tag management software, and advertising software.

**What we provide to help you achieve results:

• We offer a competitive gross base salary and uncapped performance-based compensation. Salaries are assessed based on your relevant experience, level of seniority, and location.

• Twenty-five vacation days per year and your National Holidays off.

• Work from anywhere you desire.

• A monthly shared office space/coworking allowance.

• A one-time home office setup stipend.

• A top-of-the-line MacBook.

• Monthly wellness allowance to stay healthy while working remotely.

• Annual retreats in some of the greatest cities in the world.

• Free books in Kindle and Audible store.

• We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

  Please also have a read through our _Recruitment FAQ

  _

_Publitas is proud to be an Equal Opportunity Employer. We strive to create an inclusive environment that empowers our employees all over the world. We want you to feel welcome, respected, and valued for who you are — it's our differences that make us stronger! We celebrate ersity and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Publitas welcomes all, we invite you to apply and join us!

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

We seek a dedicated, tech-savvy Technical Support Specialist (2nd Tier) to join our growing SaaS platform team. The role involves providing 1st and 2nd level support for our LinkedIn automation & email messaging platform. The successful candidate will address basic platform inquiries and more complex technical challenges, requiring knowledge of SQL, databases, and development. You’ll work closely with the Support Manager and other internal teams to ensure customer satisfaction.

Responsibilities:

1st Level Support (Tier 1):

• Professionally handle incoming customer requests via email, chat, and Google Meet.
• Provide prompt troubleshooting assistance for common issues such as login problems, system configuration, and basic platform navigation.
• Walk customers through basic tasks on the platform and explain features.
• Gather necessary customer information to understand and resolve their issues thoroughly.
• Escalate unresolved problems to the team leader or internal teams (Development, Sales, QA).
• Manage and prioritize multiple customer inquiries.
• Record detailed notes for all customer interactions in the ticketing system.
• Collaborate with other regions and support teams to sync up on complex issues.
• Subscription management - Cancellations and expansions

2nd Level Support (Tier 2):

• Investigate more complex technical issues that require a deeper understanding of the platform’s backend functionalities, APIs, and custom integrations.
• Analyze and resolve issues related to the database, queries, and data inconsistencies using SQL.
• Assist with diagnosing software bugs and liaising with the development team to address system-level defects.
• Provide technical support for API and integration-related queries (e.g., custom proxy settings, IPs).
• Identify and implement solutions to recurring technical issues, driving process improvements and enhancing the platform’s functionality.
• Review log files and perform detailed diagnostics on more advanced issues.
• Conduct root cause analysis for escalated cases to ensure long-term resolutions.
• Support the development team in testing patches, updates, and new feature releases to ensure they align with customer expectations.
• Create documentation on technical investigations.

Requirements:

• +4 years of experience in Customer Support (preferably in SaaS or B2B software).
• Excellent communication skills in both written and verbal English.
• Strong troubleshooting and problem-solving skills.
• Experience with ticketing systems, online chats, and managing email support.
• Ability to handle stressful situations, including complaints and demanding customers.
• Highly organised and able to multitask in a fast-paced environment.
• Tech-savvy with an aptitude for quickly learning new tools and technologies.
• Some understanding of relational databases, SQL, and experience running queries.
• Experience diagnosing and resolving API and integration issues.
• Familiarity with software debugging and understanding of log files.
• It is not essential but preferable. I have experience with custom integrations, APIs, IP configurations, and proxy management.
• Ability to collaborate effectively with development and QA teams to resolve technical problems and perform tests.
• Proactive in identifying process improvements and offering solutions.
• Most importantly, independent, given the global remote team and primary US hours contact

What We Offer:

• Salary range $25K & $30K
• 23 paid holidays + 8 bank holidays
• Formal training programs to develop technical skills
• Career growth opportunities within the company
• A fun, collaborative, and remote-friendly work environment
• L&D resources

Job applications will only be considered when submitted via the application link.

Time zones: GMT (UTC +0), CET (UTC +1), MSK (UTC +3), CEST (UTC +2)

**NOTE: This is a FULLY remote role, but the candidate must be within the EMEA (Europe, Middle East, and Africa) region in order to collaborate with their team, peers, and customers. You do not have to be in the specific country or city shown in this listing, but please do not apply if you are not physically based within the EMEA region.

**

Please note that although this position offers the flexibility of remote work, it requires a full-time commitment to supporting Hostaway exclusively

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth

**About the role

Tech Leads within Hostaway are in a pivotal technical leadership role to ensure their cross-functional team builds the right solutions that solve customer problems in a way that is secure, extensible and scalable for the future. Tech Leads are expected to govern the technical maturity for their respective domain, having a clear view of the architectural challenges and how to remediate them over time.

Having a close relationship with the domain’s Product Manager is key. While the PM brings the what, you are their peer responsible for bringing the how. Digging deep into the business problem the PM is trying to solve is key to be able to make the right decisions on how to shape the technical solution for the team to work on.

You are supported by an Engineering Manager who will help guide the day-to-day delivery aspects of the team, ensuring we break work down into tangible small tasks, focus on a sustainable but high-performing delivery cadence, and ensure we have the right candidates in place.

Requirements:

• 6+ years of experience in SaaS software development, with at least 2 years in a leadership role.
• Expert-level proficiency in NodeJS, a strong preference for TypeScript
• Strong understanding of relational databases (like MySQL or PostgreSQL)
• Familiarity with transitioning event-driven service oriented architectures by applying Domain Driven Design (DDD) principles
• Event driven messaging experience (i.e. Kafka, Kinesis).
• Strong experience with unit testing (using jest or similar)
• Experience with Agile methodologies and CI/CD practices.
• Ability to balance technical debt with delivery of new features in a fast-paced environment.

Nice to have skills for this role:

• Experience with NoSQL databases (like DynamoDB or MongoDB)
• Experience building cloud native apps, leveraging AWS managed services
• Having used PHP in the past or not afraid to e into some of the current PHP business logic
• Applying, coaching and mentoring Extreme Programming (XP) agile practices
• Front-end experience with React and micro-frontends
• Knowledge of containerisation technologies (Docker, Kubernetes) and DevSecOps practices

**An Average Day for a Tech Lead

• 10:00-10:15 Quick team stand-up, one of your team members seem to be working on a problem you worked on before, and offer to pair with them after the stand-up to support
• 10:30-14:00 Pairing with one of your team members to work on a complex scalability issue together and grabbing a quick bite to re-fuel those pesky braincells in-between coding sessions!
• 14:00-15:00 Doing a design session with the Product Manager and UX designer for a large upcoming feature that the team should pick up next week. You ask a lot of questions to drill down to the problem we are trying to solve, and suggest some easier solutions that require less effort for the team.
• 15:00-16:00 The design session triggered some thoughts about other areas of the system that will be affected. You’re doing a quick e in the affected areas of the code and find some technical debt that might affect the system’s scalability or reliability. You create a brief Jira ticket and tag the Product Manager to help get it prioritised and to ensure it is not forgotten. You also ping the ticket to one of the other domains' tech leads, as you recall them mentioning a similar problem existing in another domain team.
• 16:00-16:30 Quick catch-up with the Engineering Manager on the teams delivery reliability and how you can help keep Work in Progress (WIP) and Pull Request (PR) review time to a minimum
• 16:30-18:00 Talking about PR’s, there are actually still a few open. You take the last part of the day to review your teams PRs. There are some great solutions offered, but one of the junior engineers introduced some code that is difficult to maintain and is lacking unit tests. You jump on a quick call with them to explain the issues and why it matters.

**

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our erse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Founding Account Executive

**

Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”,  we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.

• Work to save lives.
• We're growing very fast.
• Customers love the product.
• Our team is small and talent-dense.
• Impactful mission: “One Human, One Doctor”
• Very good probability to be a trillion dollar company.

**

We're seeking a motivated Founding Account Executive to drive our growth in the healthcare sector. You'll shape our sales strategy, build key relationships, and play a pivotal role in our company's future.

• Long hours (50+ hours of zooms calls)
• Do demos (showing doctors and healthcare organizations our product)
• Close Annual Recurring Revenue is your Most important task
• Innovate constantly on making our sales better, faster.
• Help customers whenever is needed
• Other tasks too! (“Nothing is someone else’s problem.”)

**

• 5+ years of sales experience
• Proven track record of being a sales top performer
• High presentation and persuasion skills

**

• Impactful: We exist to save lives; Focus on the user and all else will follow.
• Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.
• Integrity: Don’t be evil; Do the right thing even when no one is watching.
• Impatient: Speed is our currency; Move fast to arrive early.
• Innovators: Improve 1% better everyday=37X better after one year.

Unlock Your Potential as an Inside Sales Representative at AVA Technologies!

AVA Technologies is looking for a motivated inidual to join our team of excellence. AVA Technologies is a Solutions Provider that works with the full range of award-winning, flexible, reliable, and future-ready business products and services. Our team works over the phone to determine the necessary TV and internet packages, insurance, moving services, and several other products for future and current apartment residents. We know that moving can be one of the most stressful experiences most people face, so we work to ensure the process is as smooth as possible for residents.

If you embody an unstoppable force, characterized by results and driven by ambition, we invite you to join our tribe. Those with a proven track record of exceeding goals and embracing challenges will find a desired seat at our table. Immerse yourself in a culture of excellence, where growth and success are not merely encouraged but celebrated.

AVAs Principles

• Driven: We desire to be successful and help others 
• Resourceful: We solve problems on our own
• Dependable: We show up and follow up 
• Captivating: We Garner attention by being the expert 
• Focused: We stay on task to achieve our targets 

What you'll do:

• Receive and place calls for new and existing customers to sell additional services or products
• Perform daily inbound and outbound calls to residents moving to assist with a range of move-in needs
• Respond promptly and strategically to all generated sales leads, ensuring each interaction contributes to increased sales.
• Quickly Build Rapport and effectively communicate with customers via phone and email
• Navigate multiple processing systems, including SalesForce
• Resolve any customer issues while providing an exceptional customer experience
• Work effectively within a team to meet both inidual and group sales metrics and goals

Requirements

• Must have a minimum 1 year of sales experience
• Superior communication, negotiation, and interpersonal abilities.
• Call Center Champion: Previous experience in a sales-focused call center is a notable advantage.
• Must be motivated and hardworking with good communication skills
• Proven experience in overcoming objections and skillfully steering toward closing the deal.
• Must be able to work in a team environment
• Able to effectively overcome objections and negotiate to close sales calls

Hourly + Uncapped Commission

Benefits

• Company Sales training and Training pay in the ramp period
• Health, Dental & Vision Insurance
• 401k
• Company Top Performer Retreat
• Hourly Pay + Uncapped Commission

We are an equal-opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Paxos is looking to hire a Manager, Accounting to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Are you passionate about using AI to solve real-world problems? Do you want to be at the forefront of creating and applying AI-driven solutions that transform how businesses operate? We're looking for an AI Solutions Specialist to join our team at GrowthX.

(This is a fully remote role. The only requirement is 4 hours of overlap with the West Coast.)

**

My name is Daniel, and I lead the technical side of GrowthX. We provide AI-driven strategies and operations for go-to-market (GTM), serving customers like Ramp, Reddit, Strapi, Galileo, and PromptFoo. Operating in semi-stealth and bootstrap mode since May, we're growing fast.

Our founding team brings extensive experience from well-known tech companies. Our CEO and co-founder, Marcel Santilli, is the former Head of Marketing for Hashicorp, ScaleAI, and Deepgram. I'm the former CTO of Canopy (a Basecamp/37signals spin-off) and ex-Director of Product at IFTTT . 

At GrowthX, we believe Gen AI is a game-changing technology, and we're committed to staying at the forefront of its application in business operations. We're dedicated to helping knowledge workers become more productive and have more fulfilling jobs.

**

This is an atypical role. As our AI Solutions Specialist, you'll design, manage, and optimize AI workflows. You'll analyze client challenges, break down tasks into AI-enhanced processes, and implement automations using prompt engineering techniques, algorithms and basic programming. This role uniquely blends technical proficiency with business understanding.

Your day-to-day work will involve developing and refining prompts for LLMs while staying updated with the latest AI research. You'll use tools like AirOps, Zapier, Retool, and Replit to build and maintain our AI pipelines, occasionally writing Python and JavaScript code. Collaboration is key—you'll work closely with our GTM team to improve AI strategies for clients and participate in customer meetings alongside Account Managers. You'll also contribute to our internal tools and documentation, playing a crucial role in shaping our AI offerings.

Here's how you can expect to spend your time each week:

• 45% – Developing, managing, and optimizing AI workflows using prompt engineering, evaluations, and basic programming. You'll work with tools like AirOps, n8n, Vellum, Zapier, and Weaviate.
• 25% – Collaborating with our GTM teams, including training on workflows, debugging issues, documenting systems, and helping the team become more AI-native.
• 20% – Participating in customer meetings to understand needs and propose AI solutions.
• 10% – Staying current with AI advancements and contributing to our internal tooling development.

Who are we looking for?

We’re seeking a tech-savvy AI enthusiast with excellent English communication skills. Your ability to learn quickly and apply knowledge effectively is more important than your educational background. We're looking for iniduals with an aptitude for systems thinking and a curiosity. The ability to learn fast and apply new concepts is what matters most to us.

This role could be ideal for CS/IT graduates, recent self-taught programmers, or people with general technical skills. Whether you're just starting or have some experience, your enthusiasm for learning new technologies is key.

**

• Superb written and verbal communication skills
• Interest in LLMs, including topics like prompt engineering and evaluations
• Basic coding skills in Python or JavaScript
• Capable of using (or learning) tools like Zapier, n8n, Retool, Replit, and APIs
• Problem-solving mindset capable of translating customer needs into AI automations
• Self-motivated with strong collaborative skills
• Adaptability to a role blending technical and business responsibilities
• Passion for making AI accessible and helping businesses innovate

Additional Requirements:

• 4 hours of overlap with US Pacific Time (PST)
• Comfortable working remotely

The full-time salary range for this role $60,000 to $84,000 USD. We try to do everything in our power to give you the trust, space and stability to do your best work.

Benefits:

• Remote Work: Flexibility to work from anywhere.
• Unlimited Vacation with a minimum of 15 days recommended.
• Training & Coaching: Extensive training and hands-on coaching to support your professional growth.
• Innovative Environment: Work at the cutting edge of AI and digital growth.
• Impactful Work: Be part of a team that is transforming the way businesses grow online.

Here’s how you can apply:

If you’re interested in working together, please apply with the following:

**Introduce yourself

Introduce yourself to us as a potential team member. What’s your story? 🙂 Writing is one of the top skills we prioritize, so feel free to take your time. Please include answers to these questions:

1. Why our company?
2. Why are you passionate about AI automation? What excites you about it?
3. Can you describe a recent project where you utilized prompt engineering or AI workflows? What was the outcome?
4. Describe a time when you had to teach yourself a new technology or skill to complete a project.

Then, please complete the following tasks as if you were already our AI Solutions Specialist:

**

• Read the following paper on prompting techniques: https://arxiv.org/pdf/2406.06608.
• Explain how you would apply one of these techniques to improve an AI workflow.

AI Automation Challenge: Prospect Workflow

• Your task is to create an AI-powered workflow that automates prospect company research for a sales team. The workflow should take a company website as input and produce a concise, informative article about this prospect for the sales team as output. 
• We'd like you to create a basic working version of your workflow using any tool you're comfortable with (AirOps, Clay, n8n, Zapier, Retool, Gumloop, Python, JavaScript, or any other tool of your choice). 
• Please, send a link with the result of your workflow, and describe the reasoning for your approach.

We typically review applications within a week and will respond to every applicant regarding the result and next steps. We appreciate your patience as we carefully review each application.

Looking forward to hearing from you,

-Daniel Lopes

CTO @ GrowthX

Founding Account Executive

**

Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”,  we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.

• Work to save lives.
• We're growing very fast.
• Customers love the product.
• Our team is small and talent-dense.
• Impactful mission: “One Human, One Doctor”
• Very good probability to be a trillion dollar company.

**

We're seeking a motivated Founding Account Executive to drive our growth in the healthcare sector. You'll shape our sales strategy, build key relationships, and play a pivotal role in our company's future.

• Long hours (50+ hours of zooms calls)
• Do demos (showing doctors and healthcare organizations our product)
• Close Annual Recurring Revenue is your Most important task
• Innovate constantly on making our sales better, faster.
• Help customers whenever is needed
• Other tasks too! (“Nothing is someone else’s problem.”)

**

• 5+ years of sales experience
• Proven track record of being a sales top performer
• High presentation and persuasion skills

**

• Impactful: We exist to save lives; Focus on the user and all else will follow.
• Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.
• Integrity: Don’t be evil; Do the right thing even when no one is watching.
• Impatient: Speed is our currency; Move fast to arrive early.
• Innovators: Improve 1% better everyday=37X better after one year.

1kx is looking to hire a Technical Investment Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

We are a international, originally Dutch, family business in polymer and chemistry engineering founded in 1984. We have our main office is in Europe, the Middle East and Afrika. As a SME that has recently completed a strong growth phase we are now consolidating.  Now we are staffing a small asia office or remote team from which we will be doing back-office and accounting operations initially.

We are looking for a experienced and versatile controller for a dynamic role in our business.

We have a informal hard-working culture with people from various nationalities. Our working language is English across the organization. Many of your team members will be working remotely from various countries in Eurasia and Afrika. You too will have the option to work at least partially remotely. Although we expect significant working hours, their timing is very flexible.

Our group has several companies around the world in different tax and accounting jurisdictions.

We are currently overhauling the systems and proctols for our financial accounting, business control and various kinds of compliance obligations. This role will have an important part in developing and implementing the right systems. To guide the bookkeepers in their work and to monitor quality and controls.

Internally you will be the main person responsible for the full set of accounts with all entities, HK and international. You will have the assistance of 1 FTE Bookkeepers ided between a junior and senior bookkeeper, they are not based in HK. 

The various departments will benefit from For smooth operations you will be keeping a keen eye on payables and receivables and their proper timing both before and after the actual cash flows. We are implementing improvements to improve the flow of information between departments.

The business control tasks focus on cost analysis, customer/product profitability tracking and 

Accounting and financial control (35%)

Design and implementation of accounting and compliance systems (25%)

Business Control and Optimization (20%)

- Finance and Accounting degree

- Experience in Structured and systematic design and implementation

We have several remote teams, we have high expectations but get the results asked for and you will have a lot of freedom.

We're seeking a Managing Editor who's passionate about exceptional writing and views AI as a tool to enhance the creative process. At GrowthX, you'll collaborate with clients like Reddit and Ramp, leveraging AI to elevate content creation without sacrificing quality.

(This is a fully remote role. The only requirement is 4 hours of overlap with the West Coast.)

**

At GrowthX, we help companies reimagine their go-to-market (GTM) strategies by combining AI with expert insights. Since May, we've been operating in semi-stealth mode, achieving rapid growth by delivering exceptional value to our customers.

We believe in the transformative power of Generative AI to boost productivity and creativity for knowledge workers. By automating routine tasks, we empower people to focus on what truly matters, leading to greater job satisfaction and innovation.

**

We're seeking a Managing Editor to oversee client accounts, working closely as an extension of their teams. You will e deep into each client's industry, challenges, history, and goals to create and execute content strategies that engage their audiences and drive meaningful results.

Who You'll Work With

As the Managing Editor, you'll have a range of resources at your disposal to support your work. You'll collaborate closely with a Research Specialist, who will help you with in-depth research on customer needs. You'll also work alongside our GTM Strategist to help you create the content roadmap aligned with broader marketing and go-to-market strategies of our clients. Additionally, you'll manage and leverage Freelancers who bring expertise in areas like SEO, industry knowledge, and technical writing. Finally, our Automation Team will be there to help scale content operations with the power of AI and automation tools.

**

Here's how you can expect to spend your time each week:

• 20% – Meeting with clients: Regularly communicate with clients to understand their goals, challenges, and evolving needs.
• 20% - Strategy and content planning: Develop and refine content strategies, ensuring alignment with client objectives and audience interests.
• 40% – Content creation and editing using our AI workflows: Use AI tools to create and edit content, and work hands-on when necessary to ensure quality.
• 15% – Project management of customer accounts: Coordinate and request help from our internal teams, track deliverables, and manage freelance writers an designers to keep content programs running smoothly.
• 5% – Sharing learnings and feedback with the team: Collaborate with internal teams to share insights and improve our content processes.

Key Responsibilities & Skills Needed

• Content Strategy & Creation: Develop and adapt content strategies aligned with client goals through thorough research and market analysis. Manage freelance writers, and oversee editorial processes with hands-on writing and editing to ensure quality and consistency. Openness to leverage AI tools for content creation is key.
• Client Partnership & Interaction: Build a deep understanding of each client's business, industry, and audience to create effective content solutions. Communicate regularly with clients to gather feedback, understand new requirements, and present content strategies.
• Program & Project Management: Coordinate content programs, manage multiple projects, maintain schedules, and track deliverables to ensure on-time, high-quality content delivery.
• Team Collaboration: collaborate with internal teams—including Research Specialists, GTM Strategists, Freelancers, and the Automation Team—to meet client needs. Manage freelance writers.
• Quality Assurance: Review all content before client delivery to maintain high standards and alignment with client guidelines.
• SEO Optimization: Optimize content using a strong understanding of technical SEO, semantic search, on-page, and off-page SEO to drive organic growth and validate SEO efforts with measurable results. Proficiency in SEO tools such as STAT, Ahrefs, and SEMrush.
• Data-Driven: Utilize data-driven experimentation and analysis to inform content strategies, drawing insights from both quantitative and qualitative data. Familiarity with analytics platforms like Google Analytics.

Nice to Haves

• AI-Powered Content Tools: Experience with AI tools is a plus; willingness to learn is essential (training provided).
• Prompt Engineering: Experience with prompt engineering.
• Design Tools: Experience with design tools like Figma, Photoshop, and/or Midjourney.

Benefits

• Salary: $60,000 USD per year.
• Remote Work: Work from anywhere, with at least 4 hours overlap with US Pacific Time.
• Unlimited Vacation: We encourage taking at least 10 days off each year.
• Professional Growth: Access to training and coaching to develop your skills.
• Innovative Environment: Work with advanced AI and contribute to digital growth strategies.

**How to Apply

If you're excited about leading content strategies and collaborating closely with clients, we'd love to hear from you.

Request 1: Introduce Yourself

Please introduce yourself to us as a potential fellow GrowthX team member. What’s your story? 🙂 Writing is the top skills we prioritize for this role. Do take license to be creative, and include answers to these question

What motivated you to apply for this role? Why do you think you'd be excited to work at GrowthX? How would you describe what makes great content? Please share a piece of writing (yours or someone else's) that you think is great and explain why.

Request 2: Improve the first paragraph of this blog post

Below is the opening paragraph of a blog post about praising teams for good work. Your task is to improve and rewrite this paragraph. Feel free to change it however you see fit.

Client: https://homebase.com/

Post title: How to Praise a Team for Good Work

_

_“Employee recognition is an important aspect of workplace management. Praising team members for their good work can lead to increased job satisfaction and improved productivity. There are various methods that managers can employ to show appreciation for their employees' efforts. This article will discuss several ways to effectively recognize and praise team members for their contributions in the workplace. By implementing these strategies, managers can create a more positive work environment and foster better relationships with their staff”

Please provide your improved version of this paragraph, along with a brief explanation of the changes you made and why you believe they enhance the overall quality and appeal of the intro

--

Our team usually reviews applications within a week, and we'll get back to every applicant regarding the outcome and next steps.

Looking forward to hearing from you.

_P.S.: If you use AI tools for your application, feel free to do so. Show us how you can use AI to enhance your work.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Our Benefits Advisor assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enrollment period. 

**

• Explain insurance policies to new employees and existing clients via zoom
• Develop and calculate suitable plans based on clients' needs
• Specializes in mortgage protection, final expense, college education, paycheck protection etc
• Resolve client inquiries and complaints
• Expand business reach through networking techniques
• Comply with insurance standards and regulations
• Track and identify areas of improvement
• Attend ongoing training session

**

• Previous experience in customer service, customer Representative, or other related HR fields is a plus
• Ability to build rapport with clients
• Strong negotiation skills
• Excellent written and verbal communication skills
• Ability to prioritize and multitask

Benefits:

• Work from home
• Weekly compensation 
• Weekly Bonuses
• Health Insurance - upon qualification 
• Employee Life Insurance
• Residual Income
• Leadership Career Track

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

To apply to this job opening please send your updated Resume in English in PDF format and a video of 2 minutes telling us about you and your work experience to the email: [email protected] (You need to send your application via email as stated above to start your application process).

**Our Law Firm The Ward Law Group is currently hiring VIRTUAL ASSISTANTS with customer service and sales background. We have openings in different departments of the firm (Training is provided).

**We are hiring for:

• Client Support Specialist
• Reductions Specialist.
• Demands preparation Specialist
• Medical Management Coordinator.
• Intake Case Manager.
• Senior Case Manager.

As a virtual assistant you will work from home, your contract will be as an independent contractor and we offer full time positions (40 hours per week), we are looking for candidates that have experience in sales and customer service, with ability to adapt easily to changes and work in a fast paced environment, ability to work independently.

**Schedule availability is required (40 hours per week - 2 days off - Based on schedule need you might have to work 1 day of the weekend with in the same 40 hours).

**Virtual assistant responsibilities will vary depending of the department you are hire for, some are but not limited to:

• Answer, screen, and forward incoming calls to the appropriate person.
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
• Log phone calls and documents into online document management system.
• Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
• Maintaining frequent communication with client and answering questions.
• Obtaining insurance coverage information timely.
• Following up with medical treatments and ensuring proper care.
• Obtaining medical provider records and bills.
• Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities.

**Virtual Assistant Job Qualifications and Required Skills:

• Must be punctual.
• Commitment to work overtime on occasion.
• Must speak English and Spanish fluently.
• Have solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Must be a self-starter and multi-tasker.
• Ability to work independently.
• Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
• USB noise cancelling headsets.
• Webcam for daily meetings and huddles.
• Internet speed must be 35Mbps Download and 15Mbps Upload.

**MONTHLY PAYMENTS $1000 per month plus $50 to cover transfer fees - PAYMENTS ARE PROCESSED ONCE PER MONTH AND DEPOSITED THE LAST BUSSINESS DAY OF EACH MONTH

**PAYMENTS ARE PROCESSED VIA DEEL (You can choose how to withdraw your payment, the options available are Direct Deposit to your bank account only using SWIFT CODE and your bank account number, Pay Pal, Payoneer and Wise)

Video instructions:

• To record the video you can use Loom or a regular video with your cellphone send us the google drive link with your video attached, please make sure the google drive link is set up as public). 
• No background noise.
• Introduce yourself and tell us a little bit about who you are. (Name, Last name, Age, Country you are located, what motivates you)
• Tell us about your previous work experience and skills learned.
• Tell us about your work from home set up (Details of your computer, internet speed and other details you would like to share).

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Location: Europe/US remote.

Form of employment: Contract of employment or B2B contract (self-employed).

**

**

**A few facts about us:

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1.

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 170 fantastic people.

• In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)

• In June 2023, our monthly MRR exceeded $1M.

**By joining Tidio as a Customer Success Manager, you will become a crucial member of our 4 - international people team and help us drive adoption for our B2B customers located in North America who use Tidio.

**

**As the Customer Success Manager, you will:

• Build relationships with our top clients.

• Serve US-based clients with the availability for video calls in the PDT zone (9 AM to 5 PM).

• Identify client needs and deploy solutions.

• Conduct video training and showcase new features.

• Drive adoption of our product and encourage best practices.

• Identify opportunities for growth.

• Oversee a large book of business.

• Influence retention, expansion and churn rate for your clients.

• Create automation and flows within our success software that supports your efforts.

• Report on activities and results.

• Collect strategic feedback and share it internally.

• Create impactful emails and outreach campaigns for your book of business.

**You are the perfect fit if you have:

• Ability to cover PTD zone (9 AM to 5 PM) from Monday to Friday.
• English proficiency at C2 level or equivalent.
• At least 2 years of previous professional experience in a SaaS customer success role.
• Ability to build mutually beneficial relationships.
• Great understanding of how to use and teach others to use the software.
• Experience with customer success or sales tools (Gainsight, Totango, ChurnZero, Salesforce, Hubspot).
• A good understanding of industry-standard KPIs (churn rate, retention rate, net dollar retention).
• A good understanding of customer experience tools and the industry.

**We would like to offer you:

• A chance to work with one of the top products in the customer experience industry.

• Work with an experienced and international team that continually shares knowledge and is not afraid of testing new solutions.

• Great development opportunities – company-supported courses and conferences.

• Contract form according to your preferences (B2B or contract of employment).

• Remote-first work with flexible hours.

• 26 days off guaranteed in a year.

• Possibility to work 100% remotely or book a Regus coworking space in your city.

• Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.

• Sport & wellness benefit or its financial equivalent.

• Mental well-being program – inidual therapy sessions and resources for employees.

• Free access to one of the most popular e-book/audiobook services.

• Regular integration events (company-wide meetings, team events).

**What happens when you send your CV?

• Video call with a recruiter about the position and the team.

• A recruitment assignment.

• Interview with the Hiring Manager and the recruiter.

• Offer and fireworks ;)

**Don't hesitate and apply right away!

_Diversity Statement

_One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence.

Bondoc Roofing of San Antonio, TX is to fill a full-time Customer Care Rep / Dispatcher position.

This position works **Monday-Friday, 7:30 am-4:30 pm CST

We pay $5/hr for the first 90 Days and then $7/hr there after. MUST BE BILINGUAL (English/Spanish)

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career in dispatch services, apply today!

You play a vital role in the success of Bondoc Roofing. You are the detail person that keeps our operations running smoothly. Most of your time is spent communicating with clients. Your demeanor is friendly and capable as you converse through phone and email. Maximizing time and mileage, you work hard to ensure that dispatch calls are completed in a timely manner and customer expectations are exceeded.

Data entry of client information, payments, and confidential information are entered by you and our technicians and clients depend on you for accuracy. You are never bored, as there are always a variety of tasks that you can help with. With pride, you keep the office flowing and organized.

 You love that you get to interact with people every day and enjoy keeping things updated and accurate!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

We are seeking a QA Analyst in our Product department, reporting to our Head of Product. This role is responsible for working closely with our product and engineering teams to analyze requirements, write test plans, and perform testing, all to improve software quality for our customers.

**

• Conduct regression testing to ensure functionality, performance and usability for upcoming feature releases.
• Write detailed test plans based on requirements for new features or bug fixes. 
• Manually test specific functionality for inidual pull requests. 
• Document test results, testing procedures, and steps to reproduce bugs or defects.  
• Provide feedback to improve the testing process and recommend improvements based on test results and team collaboration. 

**

• 3-5 years of QA experience with software product quality assurance testing web-based software applications on desktop operating systems; including, but not limited to manual testing, writing test plans, regression testing, documenting steps to reproduce, submitting bugs, and documenting issues.
• Deep technical knowledge and aptitude for a wide variety of software applications and platforms, including modern operating systems, browsers, and common screenshot and video capture tools.
• Strong attention to detail, a love of technology, and a desire to solve problems. Quick to notice improvements or defects often missed by others.
• Adept communicator; verbally and in writing.
• Familiarity (and opinion) of various testing frameworks.
• Experience with automated testing (Optional).
• Strong ability to evaluate, maintain and prioritize multiple objectives simultaneously in a dynamic, fast-paced environment. 
• Excited to work in a high-energy, collaborative, high-growth environment.

 **Work Schedule

• Weekdays, during business hours
• No travel required

 **Benefits

• Competitive salary and bonus compensation
• Comprehensive health plan
• 401k plan
• Paid time off

Interested? Email us a note that speaks directly to this position, along with your resume, and a link to your Linkedin profile to [email protected].

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Wealthbox is seeking a technically-oriented Product Manager to collaborate with internal and external stakeholders to bring delight to end-users and build systems and features that increase revenue and retention.

Responsibilities

• Collaborate with the Head of Product to define and prioritize the product roadmap.
• Analyze customer feedback, participate in calls with team members and customers, and stay updated on industry trends to inform product decisions.
• Create and present product requirement documents using words and imagery to clearly communicate deliverables.
• Work with business leaders on financial aspects of the product, including billing, subscriptions, and pricing.
• Work closely with engineering, QA, and design team members during the product development lifecycle.
• Prioritize tasks to accelerate release cycles.
• Collaborate with marketing, sales, customer success, and support teams to define and support go-to-market strategies.
• Ensure the team delivers high-quality work on schedule.

Desired Skills & Experience

• 3+ years of experience in SaaS product management in Fintech or a related industry.
• Experience with CRM software is a plus.
• Adept communicator; verbally and in writing (email, chat, product requirements, and video conferencing). 
• Ability to adapt as new information is discovered.
• Strong user-centric design thinking and analytical skills.
• Effective at building-consensus.
• Ability to work remotely with distributed teams.
• Skilled at evaluating and prioritizing multiple objectives in a fast-past environment.
• Enthusiastic about working in a high-energy, collaborative, and growth-focused environment.

Work Schedule

• Weekdays, during business hours.
• No travel required.

Benefits

• Competitive compensation
• Comprehensive health plan coverage
• 401k plan
• Paid time off

Job Title: Marketing Manager

Location: Company is located in Seattle, WA, USA. This position, however, is 100% remote.

As part of a very niche industry, we're looking to elevate our brand presence and generate new leads. We seek a talented Marketing Manager to lead our marketing efforts and drive our growth strategy.

Key Responsibilities:

Qualifications:

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Overview

Responsibilities**

• Develop and execute GTM strategy for Microsoft Advertising ad products and lead cross-functional initiatives to drive readiness for launch.

• Drive adoption of our products through creating impactful product positioning, messaging, and value propositions that resonate with customers and differentiate Microsoft from competitors.

• Collaborate with product management, engineering, and research teams to provide customer feedback and market intelligence to help inform and influence future product opportunities and development.

• Partner with sales and marketing teams to create and deliver effective sales enablement materials and trainings, marketing campaigns, and customer communications.

• Other

  • Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business

  • OR Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business
  • OR equivalent experience.

• *Additional or Preferred Qualifications**

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business

  • OR Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
  • OR equivalent experience.

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Microsoft will accept applications for the role until October 24, 2024.

**Job Description

Join the dynamic field of customer support with an exciting opportunity offered by Kreativstorm, a dynamic and innovative management-consulting firm based in Berlin, Germany. Work remotely with our multinational team and provide top-tier support to our clients!If you’re passionate about customer service and have strong communication skills, this full-time position is perfect for you. Under the guidance of experienced professionals, you’ll work on erse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain hands-on experience in delivering exceptional customer service, all from the comfort of your home.Job Overview and Details:

• Location: Fully Remote
• Position: Full-Time

RequirementsIdeal Candidates:

• Professionals with a degree in Business, Communications, or a related field.
• Junior customer support specialists with a strong interest in client relations and service excellence.
• Effective communicators adept at understanding and resolving customer issues.
• Team players who thrive in collaborative environments.
• Detail-oriented iniduals excelling in fast-paced, service-driven settings.
• Enthusiastic learners committed to advancing their customer support skills.
• Proficiency in customer support tools and software is highly valued.
• Familiarity with best practices in customer service advantageous.
• Some initial industry experience in customer support is preferred.

**Your Role:

• Provide exceptional customer support to clients through various channels.
• Collaborate with the customer support team to resolve issues and improve service.
• Assist in identifying and implementing service improvement initiatives.
• Bring innovative solutions to customer support challenges.
• Foster a collaborative team environment focused on excellence in customer service.
• Support in documenting and presenting customer support strategies and outcomes.

BenefitsWhy Join Us? Kreativstorm is a dynamic and innovative management-consulting firm headquartered in Berlin, Germany. Our team of experienced consultants brings a erse range of talents and backgrounds, allowing us to provide tailored solutions to businesses of all sizes and industries. As part of the Yes Network Group, LLC, a reputable US holding company, we have access to extensive resources and expertise. Join us and start your journey as a Junior Customer Support Specialist today!

AMAZING OPPORTUNITY:

Your main responsibilities will include:

This role requires a high grade of creativity and outside the box thinking, strong teamwork capabilities and an exceptional understanding of the english language and US-based Pop-Culture. 

What you should bring:

What you will get from us:

You will receive a very competetive compensation with a base amount that increases over time and amazing performance bonuses - the better results you bring the more you will earn. There is no cap. 

Entry: 2000$ Base /m 

intermediary performance: 3000-6000$ / m

high performance: 6000$-10.000$ / m

Our team emphasizes your personal growth - you will work very closely with our management team and will get the opportunity to move to Dubai (Full time Employed) and we organize regular workshops and team events around the globe. 

In return we expect full commitment to our company and team spirit on a work and personal level. 

If this sounds interesting please fill out the form below and we will get in touch!

Location: Full Remote

**Job Description

Are you ready to take the lead in shaping a brand's growth and being at the forefront of innovation with PriorityChef? We're on an exciting journey to elevate our kitchenware brand across multiple channels, including Amazon, Shopify, TikTok, and Walmart, and we need a seasoned Brand Manager like you to drive that success.

You will be the visionary behind our brand, working closely with the team to oversee all aspects of our product portfolio, develop winning strategies, and bring our brand story to life in the marketplace.

At PriorityChef, our close-knit team is the foundation of our rapidly expanding kitchenware brand. As we aim for new heights, your role will be critical in defining our brand’s trajectory. You’ll not only ensure our brand grows effectively but also foster a culture of experimentation, creativity, and analytical decision-making within the team.

We value results over rigid schedules. We offer fully flexible working hours, allowing you the freedom to take care of personal matters when needed, with the opportunity to make up hours on your own terms.

Your Key Responsibilities:

• Category Strategy Development: Craft and implement dynamic strategies to enhance product performance across Amazon, Shopify, TikTok, and Walmart.
• Data-Driven Analysis: Use your analytical skills to monitor sales, market share, and key performance metrics, identifying opportunities for category growth and strategic improvements.
• Marketing and Promotional Leadership: Drive brand visibility through well-planned campaigns and promotions, to create impactful content and optimized listings that attract customers and increase conversions.
• Product Launches: Lead the planning and execution of product launches across all platforms, ensuring products are optimally positioned, marketed, and launched to achieve maximum impact. Coordinate cross-functionally to align marketing, inventory, and promotion strategies.
• Customer Data Polling: Design and implement customer feedback polls to gather insights on product satisfaction, preferences, and areas for improvement. Use this data to drive enhancements to product listings, advertising strategies, and overall brand positioning.
• Key Performance Metrics:
• Bring at least 4 new product opportunities per month to the table
• Increase and measure conversion rate for each marketplace
• Increase and measure average daily impressions per product
• Increase products with 5-star reviews upon launch

Recruitment Process:

1. Bryq Exam: A quick 15-20 minute assessment to gauge your fit for the role and our team. No pass/fail, just be honest. You'll have 3 days to complete it.
2. Video Interview: Suitable applicants will be invited to record responses to 5 technical questions. Ensure you have a stable internet connection and working camera/mic. Each question has a time limit, typically 1-2 minutes. Total 15 mins.
3. Case Study: You’ll be asked to complete a case study that evaluates your job knowledge and approach to problem-solving. You’ll have 3 days to submit your response. 
4. Final Interview: If all goes well, you'll move on to a live online interview with the Operations Manager and CEO.
5. References: We’ll also request references from people you've worked closely with.

**Requirements

What You'll Bring to the Table:

• Extensive Experience: At least 3 years of experience in brand management, with a successful track record of growing brands, ideally within e-commerce
• Marketplace Expertise: Proven experience in managing brands on Amazon is an essential, along with familiarity with Shopify, TikTok, and Walmart.
• Analytical & Experimental Mindset: You love ing into data, testing hypotheses, and optimizing performance through experimentation.
• Results-Driven Approach: A passion for achieving measurable outcomes, driving brand visibility, and delivering on ambitious growth targets.
• Fluency in English: Must be fluent in written and spoken English, with excellent communication skills.

**Benefits

• Full-time remote work with a flexible schedule
• Paid leave and additional perks
• Opportunities for continuous learning and growth, especially in e-commerce and brand management

If you’re a strategic thinker who’s ready to be the catalyst for brand growth, with a passion for experimentation and innovation, we'd love to hear from you.

Overview

Say goodbye to outdated accounting practices and uptight work environments. At Accounting Prose, we don't just look for accountants, we scour the country in search of curious, passionate, and innovative change-makers who have their finger on the pulse of the industry. Over the past decade, we've helped heaps of startups and small businesses successfully scale and optimize their financial health, all while becoming one of the leading accounting firms in Colorado.

Job Brief

The Client Accounting Manager (CAM) is a critical role that combines high-level thinking with hands-on accounting execution to drive the evolution of our accounting services. As a CAM, you will be the primary accounting contact for a portfolio of small business clients, fostering strong relationships and gaining deep insights into their financial narratives. Your mission is to go beyond the numbers, providing comprehensive support and innovative solutions to help our clients thrive. You will leverage your strong background in accounting and excellent communication skills to deliver high-quality service tailored to each client's unique needs.

Responsibilities

• Serve as the main point of contact for a erse portfolio of clients, providing comprehensive accounting services and support.
• Independently manage all accounting functions, including but not limited to account reconciliation, bill pay, invoicing, monthly financial close processes, and preparation of monthly financial statements, accounts payable and receivable, processing payroll, ensuring sales tax compliance, and maintaining accounting platforms.
• Identify discrepancies in general ledger data, propose corrections, and ensure overall data integrity.
• Proactively engage with clients to understand their business needs, anticipate challenges, and deliver tailored solutions.
• Manage payroll processes and monitor payroll tax filings
• Calculate sales tax liabilities on a timely and accurate basis.
• File and pay sales tax returns for all applicable jurisdictions by deadlines.
• Conduct annual or as-needed scope reviews to keep client services relevant and up-to-date.

Requirements

Required

• Bachelor's degree in Accounting or related field or a deep understanding of GAAP
• 3+ years of full-cycle accounting experience with general ledger responsibility
• Demonstrated experience in advising clients or others on financial results 
• Strong attention to detail and analytical skills 
• Ability to multitask but more excited about deep work 
• Excited by process, automation, and technology 
• Curious, out of the box thinker, who is confident with decision making and recommendations
• The ability to create and manage spreadsheets. Vlookups, Index Match, Xlookup, and pivot tables experience a plus
• Authorized to work in the United States on a full-time basis

Preferred

• Experience in the following industries:

• Software as a Service (SaaS)

• eCommerce

• Knowledge of the following software:

• Xero

• Quickbooks Online

• Quickbooks Desktop

• Gusto Payroll

• Teamwork Projects

• Zoom

• Dropbox

Benefits

• Salary range starts at $65k, final salary is determined based on experience
• Unlimited paid time off
• 14 company-paid holidays plus additional time off at the end of the year, and sick time.
• Simple IRA Salary Match of 3%
• Health Insurance Stipend via Take Command Health
• Short Term Disability - Up to 12 weeks of paid coverage, even in states without PMFLA
• Work from wherever you want. We are totally virtual (though you must be based in and authorized to work in the US).

Equal Opportunity Employer Accountingprose is an Equal Opportunity Employer. Accountingprose's employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.