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Company Overview:
We are a fast-growing, venture backed tech company at the forefront of innovation in capital markets. Our mission is to build the world’s best auctions and revolutionize how businesses transact and use technology. We’re looking for passionate iniduals to join us on our journey.
Job Summary:
We are seeking an experienced Lead Accountant/FinOp to join our finance team. Reporting directly to the VP of Finance, you will play a pivotal role in transitioning our accounting functions from an external vendor to an in-house operation. Your responsibilities will encompass bookkeeping, invoicing, financial reporting, and providing actionable insights on our financial performance. You will also track our growth metrics, monitor our financial health and prepare analysis for our investors and internal stakeholders. This role joins at an exciting time as we expand our company multi asset class and multi geography. Additionally, this role requires familiarity with regulatory financial reporting packages including FINRA and the SEC.
Key Responsibilities:
* Accounting Transition:* Lead the transition of accounting functions from an outsourced vendor to in-house processes. * Implement and maintain accounting systems and software. * Manage the financial changes required as our company expands into new geographies. * Bookkeeping & Invoicing:* Manage day-to-day bookkeeping activities, including accounts payable and receivable. * Oversee invoicing processes to ensure accuracy and timeliness both outbound and inbound. * Financial Reporting:* Prepare monthly, quarterly, and annual financial statements both for the organization and subsidiaries. * Ensure compliance with GAAP and other regulatory requirements. * Prepare and file FINRA Focus reports and other regulatory financial reporting packages. * Financial Analysis:* Track and analyze key financial metrics such as growth rates, cash burn, and runway. * Conduct financial modeling and sensitivity analyses to support strategic decision-making. * Investor Relations:* Prepare comprehensive financial reports and presentations for investors. * Collaborate with the VP of Finance to address investor inquiries and feedback. * *Regulatory Compliance:** Ensure timely and accurate filing of required regulatory financial reports. * Stay up to date on relevant regulatory requirements and maintain compliance with industry standards. * Cross-functional Collaboration:* Work closely with other departments and geographies to gather data and insights.
* Support budgeting and forecasting activities across the organization.Qualifications:
* Bachelor's degree in Finance, Accounting, or a related field.
* Minimum of 3-5 years of experience in financial planning and analysis, preferably within the tech, financial institutions or capital markets industry.* Proficient in bookkeeping and accounting principles.* Strong experience with financial reporting and compliance.* FINRA FinOp designation or progress towards receiving designation* Excellent analytical skills with the ability to interpret complex financial data.* Advanced proficiency in Microsoft Excel and financial modeling tools.* Exceptional communication skills, both written and verbal.* Ability to work independently and manage multiple priorities in a fast-paced environment.Preferred Qualifications:
* Certified Public Accountant (CPA) designation.
* Experience with accounting software such as QuickBooks, NetSuite, or similar.* Previous experience in a startup or high-growth company.* Familiarity with investor relations and fundraising processes.What We Offer:
* Competitive salary and equity options.
* Comprehensive health, dental, and vision insurance plans.* Flexible work environment with remote work options.* Opportunity to make a significant impact on the company's growth trajectory.* Professional development opportunities and career growth.",
Syndicate is looking to hire a Head of Finance to join their team. This is a full-time position that can be done remotely anywhere in the United States.
About Wintermute
Wintermute is one of the largest crypto native algorithmic trading companies in digital assets. We provide liquidity across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects.
Wintermute was founded in 2017 and has successfully navigated industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. You can read more here.
Nature of the role
We are looking for a Senior Legal Counsel who will focus on US regulatory matters as they apply to Wintermute business. The ideal candidate has a combination of traditional financial markets experience and experience in the cryptocurrency industry. This role will focus on regulatory topics as they relate to various Wintermute businesses, such as on-exchange trading, OTC trading (spot and derivatives) and liquidity provisioning. You will have the opportunity to work on a varied set of regulatory topics, as well as commercial disputes and litigation.
Key Responsibilities:
- Lead US regulatory research and advise the business on the most appropriate implications of such regulations to each of Wintermute’s business lines
- Keep track of the evolving cryptocurrency regulation (SEC, CFTC, FINRA, IRS, etc) as it applies to Wintermute
- Keep track of a wide range of important ongoing litigation and bankruptcy cases in the US as these may apply to Wintermute’s counterparties
- Lead and coordinate inquiries or information requests from regulators or other third parties
- Lead specific projects related to the topics above as required
- Lead legal-commercial negotiations including implementing/advising on any regulatory changes to template documentation: draft and negotiate agreements in relation to our business lines (OTC, liquidity provision, exchange agreements, trading agreements, software agreements, and others)
- Advise, implement and operationalise any US legal advice or regulatory or case-law developments as needed, whilst ensuring alignment with the general and global business objectives
- Collaborate with other business and legal stakeholders and assist on other non-US regulatory matters as may be required
- Other legal projects: get involved in a wide range of wider legal topics depending on skills, preferences and company needs, including commercial disputes/litigation, employment, and corporate projects
Hard Skills Requirements:
- 5-10 years of experience practicing law (qualified), ideally a combination of a top-tier law firm, in-house counsel for a firm specialized in financial services, fintech and in crypto
- Experience working in a high-performance, dynamic and high-growth environment and leading complex projects from problem solving to completion under tight deadlines
- Being hands-on, doing whatever needs to be done and self-motivation are essential (not just relying on outside counsel or other parties)
- Detailed knowledge of US regulation as it applies to trading firms, including money transmission laws, SEC/FINRA and CFTC/NFA rules and regulations as applies to proprietary trading crypto firms in the US and abroad
- Experience responding to data requests and similar requests by various government and commercial parties is strongly preferred
- Relevant and good experience in dispute resolution/litigation and/or US bankruptcy is strongly preferred
- Ability to be nimble and apply legal concepts to problem-solve in a US and non-US context, especially in respect of novel issues
- Good understanding of the crypto industry, i.e. main players, types of tokens, token governance, DAOs, blockchain foundations; willingness to learn in-depth quickly is critical
- Strong grasp of commercial law in relation to financial services, e.g. OTC agreements (spot, derivatives and structured products is a strong advantage), lending agreements, financial services contracts, trading agreements and others is strongly preferred
- Proven ability to see the bigger picture and commercial strategy; quickly understand new functional areas and have a cross-functional mindset
- Strong interest and curiosity in algorithmic trading and decentralized finance
- Detail oriented, commercial hands-on attitude to legal and business problems
- Experience with MS Office. Willingness to quickly learn new tools as required, e.g. Slack, Google Suite, CRM, CLM (Ironclad and/or Spotdraft)
Join our dynamic team and benefit from:
- Working at one of the most innovative trading firms globally.
- Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments.
- Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial.
- A performance-based compensation with a significant earning potential
Note:
- This is a fully remote position and the successful candidate must be eligible to work in the US.
- We prefer candidates based on the East Coast or in the UK but are open to exceptional candidates from other regions in the US.
About Wintermute
Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects.
Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more here.
Business Development at Wintermute
We are looking for a Business Development & Partnerships Director in New York to support and continue our ambitious expansion in the region. We are looking for someone who knows the US financial services markets both from a traditional finance and digital assets perspective. You will be responsible for building new as well as growing Wintermute’s existing businesses globally.
You will own opportunities in the region from end to end and develop your own strategic growth plan, while also getting advice and guidance from the team. We have the best liquidity products in the market, we work with many of the most prominent blockchain projects, we have many strategic growth opportunities in the pipeline, and a long line of counterparties wanting to develop relationships with us. We have no legacy processes, no corporate bureaucracy, no multiple levels of approvals, yet the highest standards of professionalism.
Responsibilities:
- Grow institutional OTC business globally- this includes developing and executing your own growth plan in the region where you will be responsible for.
- Work closely with other teams to bring new products (e.g. new derivatives products) to the market, this includes collecting customer feedback, testing products, launch plans, etc
- Grow the crypto project Liquidity provision business - deepen and build relationships with high profile projects in the region, as well as local VCs and other important ecosystem players
- Growth partner relationships with important partners such as exchanges, custodians, lenders and other infrastructure providers
- Execute a structured business development process and work with the teams to further improve operational efficiency (e.g. CRM, effectiveness of campaigns, etc)
- Keep track of key launches and news in the crypto eco-system and proactively identify cooperation and business development opportunities
Hard Skills Requirements:
- Experience in both traditional financial and digital assets services from high performing teams.
- 3+ years of FICC sales experience (voice or electronic), working with institutional clients
- eCommerce experience would also be advantageous.
- Experience with spot and derivatives OTC products, especially options is required.
- Experience in business development, partnerships or any client-facing role (B2B sales, investment banking, etc)
- Experience delivering business results - be ready to talk about numbers/quota achievement, etc
- Excellent communication skills, both verbal and written; the role is more around providing education to counterparties about our services rather than a standard sales pitch. Therefore it’s important to come across convincing, concise, precise and a good listener whilst also being clear on the next steps as well as ensuring timely follow ups.
- Trading knowledge or crypto knowledge - is a strong advantage; willingness, aptitude and curiosity to understand the fundamentals of blockchain technologies, algorithmic trading and Liquidity provision is crucial
- BSc/MSc in Business/Economics/Finance or any related degree
Join our dynamic team and benefit from:
- Working at one of the most innovative trading firms globally.
- Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments.
- Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial.
Note: Please ensure you have eligibility to work in the US without a visa.
Find out more
- Website
- Youtube
At OnTheGoSystems, we’re looking for a results-driven Sales Specialist to lead the sales of our new SaaS product, which millions of developers will enjoy using. If you thrive in a dynamic, startup-like environment where you can own the entire sales process, this is a great opportunity for you!
What You’ll Do
- Prospecting: Use tools like Apollo.io and ZoomInfo to find potential clients.
- Lead Qualification: Research prospects to ensure our products solve their problems.
- CRM Management: Use a CRM (your experience with Salesforce and HubSpot is valuable) to organize and track leads and interactions.
- Cold Outreach and Follow-Up: Reach out to potential clients and maintain consistent follow-up.
- Product Demos: Showcase product features and benefits through engaging demos.
- Close Sales: Negotiate, address concerns, and close deals to hit sales targets.
- Post-Sales Follow-Up: Ensure client satisfaction with follow-ups when needed.
Must-Have Skills
- Full-Cycle Sales Experience: You’ve managed everything from lead generation to closing deals and post-sales follow-ups.
- Start-Up Experience: You’re comfortable wearing multiple hats and problem-solving with limited resources.
- Consultative Selling: You listen to clients’ needs and propose tailored solutions, even when the match isn’t perfect.
- Technical Knowledge: You can clearly explain product features and address clients’ technical questions.
- Persistence: You’re skilled at handling long sales cycles and staying on top of prospects.
- Relationship Building: You know how to create long-lasting relationships with clients.
- Data-Driven: You use data to refine strategies and report on your progress.
Our Ideal Candidate Is
- Proactive and Self-Driven: You take initiative and can work independently.
- Resilient: Comfortable with rejection and managing long sales cycles.
- Creative Problem-Solver: You think outside the box to solve client challenges.
- Strong Communicator: Able to explain complex ideas in simple terms.
- Collaborative Team Player: Willing to step in and help with other tasks when needed.
What We Offer
- You will have great influence over our sales process,
- Commission based on the sales you bring in,
- 100% remote position,
- Great opportunity to progress and advance,
- Being a part of a team of smart, self-driven iniduals,
- Collaborating with team members across the globe.
If you’re an ambitious and experienced salesperson ready to take ownership of the entire sales cycle for an innovative SaaS product, we want to hear from you. Apply today and help our tool to go global while working in a collaborative and multicultural environment!
Time zones: MST (UTC -7), PST (UTC -8)
Highlights
- Chameleon is SaaS for product teams to create in-product UX (modals, banners, launchers checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
- We are a remote-first, Series A, VC-backed startup with ~40 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here. 💕
- We are looking for a Technical Support Specialist with 2+ years experience in SaaS to support the technical needs of our customers
- 🌎 Located in the Americas - specifically in the Pacific or Mountain timezone
- This role is customer-facing but also technical, so a good understanding of HTML and CSS is required. JavaScript knowledge is preferred.
- Salary range for this role is $60k - $100k USD annually, based on experience.
- We try to make our application process different. We think interviewing isn't the best or only way for either party to assess fit. Instead, our process is designed to evaluate work quality, collaboration, and feedback.
Ready? Apply Here If not, read more below
View the full job description here
The Technical Support Specialist role at Chameleon
Customers trust us with their users’ experience, and we take that seriously – but not everything always goes according to plan. Unexpected issues, edges, and hiccups arise that require some extra attention so that our customers can continue to use Chameleon effectively and smoothly.
That's when our Technical Support Specialists step in. As skilled troubleshooters, they investigate, uncover, explain, resolve, and, most importantly, win back trust.
Because our product operates within our customers' applications, there is a lot of technical sophistication under the hood. Support Specialists often troubleshoot within the intricate connections between Chameleon and various applications.
This role is ideal for someone comfortable in a customer-facing role who enjoys erse challenges and problem-solving.
Example day as a Technical Support Specialist + tooling stack
- Review Tickets ☕
- Start the day by checking for newly reported issues and ongoing cases. Prioritize these tickets to determine if any are high-priority and need an immediate investigation/response. Intercom, Slack, Trello
- Investigate/Resolve issues 🔎
- Once they've been prioritized, e into tickets. Analyze the issues, troubleshoot, identify the cause, and communicate the fix to customer (or internally if needed). This may mean logging into our customers’ software to recreate the issue consistently.
- Pair with engineers on rapid response fixes, bug resolution or more complex issues that require a deeper e. Tuple
- Use common cases to update our documentation as needed to proactively help with similar questions going forward. Chrome's Developer tools, Slack
- Customer Calls 💻
- On average, you will have 1-2 calls per day to discuss issues in further detail with customers and help resolve or investigate them in real time. Zoom
- Documentation & Integrations 📝
- When you're not actively investigating an issue or communicating with a customer, take the time to update and improve internal & customer-facing documentation. Provide proactive help and workarounds in this documentation based on tickets you worked on from the day. Intercom & Notion
- Take time to actively test out integrations and proactively be prepared for questions about them when a customer has them.
- Stay up to date on new product changes, features and releases. Slack, Loom
Skills and experience that will aid success in this role
- 2+ years working in a technical customer-facing position
- 1+ years working at a SaaS startup (<50 employees)
- Foundational knowledge of HTML, CSS, and JavaScript
- Experience using the browser console and/or other debugging tools
- Desire and willingness to grow more technically
- Human-centric approach and empathy with customer's frustrations, use cases, goals, and challenges
Requirements
- You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
- You are located in the Pacific Timezone or Mountain Timezone
- Note: if you are located in a different geo, we cannot consider you, despite any willingness to work within these hours
- Fluency (written and verbal) in English
Extra details + benefits
💵 Salary range for this role is $60k - $100k USD annually, based on experience and amount of early-stage equity. We benchmark according to similar stage and sized companies
💻 New M3 Macbook Air with 16GB ram to work with and budget for home office equipment
🚀 High-quality standards, regular feedback, and opportunities to help you grow quickly
- We use Lattice for 1-1s, reviews, and feedback to have clarity and well-documented check-ins, so we are all on the same page
🌳 Flexible work hours and generous time off, plus no-meeting Fridays! 🤸♀️
💡 Work with some of the best product people in the world as customers
🏕️ Fully paid international team retreats (we hosted our full team meetup for2024 in Palmetto Bluffs, South Carolina!
🌈 Chameleons are all different and uniquely beautiful. They change and aren't required to associate or identify with specific labels. We welcome the chance to get to know you not just your resume. We are committed to building a erse and inclusive team of various backgrounds, cultures, languages, experiences, preferences, and personalities. That's what helps us all grow and evolve.
Time zones: GMT (UTC +0)
Hey 👋 I’m Emily, Senior Growth Marketing Manager at Pinpoint.
We’re a high-growth, bootstrapped HR-tech start-up building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.
In 2024, we need to identify the channels that will launch us into our next phase of growth, and we’re looking for a Growth Marketing Manager to help us achieve this. You’ll be our team’s scientist and tinkerer, full of ideas for new experiments and ad concepts we could try.
**
A few things to note before you apply:**- This is a fully remote role, but we're looking for someone in the UK who is able to join occasional in-person team meetups in London.
- You’ll be working directly in platforms yourself, not working with an agency.
- You’ll be doing your own copywriting, but we do have a design agency to support with imagery.
- This is an extremely crowded space and we have to be 1% more creative than our competitors. We cannot succeed by doing the same things everyone else is doing.
- We’re a small team with lots to do. We hire people with broad skillsets who prefer to jump in and figure things out on their own rather than waiting on someone else.
About the Role:
- Take over existing paid marketing campaigns across LinkedIn, Google Ads, and PPC.
- Run experiments to improve the ROI of existing campaigns and test out new digital channels, such as Meta, Reddit, or Display.
- Manage ads end-to-end, from ideation, to copywriting, to design briefs, to uploading into platform, to reporting and optimizing over time.
- Regularly suggest your own ideas for ad campaigns or growth experiments, backed up with data.
- Report on marketing activity on a regular cadence, tracking KPIs and articulating what the results mean for our strategy moving forwards.
- Contribute to wider campaigns as part of the growth marketing function, for example events, website conversion optimization, influencer campaigns, and social media stunts.
- Contribute to revenue goals—generate and capture demand that ensures the whole Marketing & Sales team reliably hits our goals for new opportunities, pipeline, revenue, retention, and churn.
Tech stack: Hubspot, WordPress,Ahrefs,Descript, Figma, Asana, GSuite, Slack, Notion.
About You:
- At least 3 years of experience in growth, digital, or performance marketing.
- Experience running B2B ads on at least one ad platform, with willingness to apply this experience to other platforms as needed.
- Strong appetite for learning new skills and technologies.
- Curious mindset with ability to approach problems from first principles to develop creative solutions, experiments, and tests.
- Startup experience and the ability to work efficiently with limited resources.
- Scrappy attitude and determination to overcome challenges and get things done.
- Ability to balance planning with execution.
- Enthusiasm for both ing into channels to make granular changes and analyzing numbers to contribute to strategy.
- Comfortable writing ad copy in a conversational, non-generic style.
- Desire to work in a small team with ambitious goals.
- Based in the UK.
At C11 Labs we’re passionate about DeFi. This fast-growing ecosystem enables innovative financial engineering, through which new opportunities are generated every day. Together with your help, we aim to capture these opportunities while also supporting the further development of the DeFi ecosystem. Together we form the DeFi team, in which we have complete freedom in exploring, prioritising and capturing these opportunities.
Role Overview:
As the DeFi Research and Business Lead, you will be responsible for monitoring the DeFi ecosystem, identifying emerging trends, and providing actionable insights that will shape our algorithmic trading strategies. Your technical expertise and deep understanding of decentralized finance will be instrumental in uncovering new opportunities, developing proof-of-concept strategies, and enhancing our overall research methodologies. You will collaborate closely with our trading and development team, while also leading research discussions and contributing to the advancement of our strategic goals.
Key Responsibilities:
- Lead Research Discussions: Lead internal and external discussions on DeFi research topics, contribute innovative ideas, and enhance the quality of research methodologies and strategies across the fund.
- Innovation: Stay ahead of the curve by identifying new opportunities in MEV-related research, protocol development, and ecosystem design that could provide a competitive advantage.
- Research and Reporting: Produce detailed reports on the latest DeFi trends, new protocols, and actionable insights. Identify and evaluate promising opportunities for integration into our algorithmic trading strategies.
- Monitor DeFi Landscape: Continuously track developments in the DeFi space, including new protocols, emerging ecosystems, and innovative trends. Analyze the landscape with a critical and quantitative mindset to identify actionable opportunities.
- Technical Expertise: Work closely with the DeFi trading team to provide proof-of-concept algorithms and strategies. Ensure that emerging research is translated into practical trading ideas and frameworks.
- Portfolio Management: Oversee the management of the fund' s portfolio, ensuring proper risk assessment, rebalancing strategies, and alignment with market trends and research insights. Optimize portfolio performance by integrating innovative DeFi opportunities.
- Communication with Shareholders: Effectively communicate the fund’s performance, strategy, and new research developments to shareholders and investors. Provide clear and concise updates on portfolio management decisions and DeFi market insights.
Required Skills and Qualifications:
- Proven Technical Experience: At least 3 years of hands-on involvement in the DeFi space, with a strong understanding of decentralized protocols and how they work.
- Crypto Native: Deep familiarity with the crypto ecosystem, culture, and technology. You are a passionate advocate for decentralization and have a native-level understanding of the space.
- Quantitative Mindset: Strong quantitative and analytical skills, with the ability to critically evaluate DeFi protocols, tokenomics, and potential risks or inefficiencies.
- Educational Background: Strong background in Computer Science, Mathematics, or a related field is preferred. A deep technical foundation is essential to success in this role.
- Research Skills: Proven ability to lead research efforts, analyze complex data sets and produce detailed, actionable reports on DeFi developments and strategies. Knowledge of Python or Node.js in support of this purpose is recommended.
Preferred Skills and Experiences:
- Business Development or Growth Experience: Prior experience in business development, growth, or research within the DeFi or crypto space is highly valued.
- MEV Research: Applied research in Miner Extractable Value (MEV) and strategies for leveraging MEV opportunities is a strong plus.
- Technical Capabilities: Experience with breakdown and reverse engineering of transaction data and protocol functionality is a significant advantage.
- Coding Skills: Proficiency in one or more of the following languages is highly appreciated: Rust, Python, Solidity. Coding experience will enable you to contribute to the design and implementation of algorithmic strategies.
What we offer
- The full startup experience with an above average salary & bonus package
- Creative responsibility over your applications and a high degree of freedom in your technological choices
- Flexible remote working
- Cohesive, energetic environment for you to develop your skills
Are you ready to make an impact?
Interested in capturing opportunities and translating them into concrete applications to generate profit and positively contribute to the DeFi space? Reach out to Galit Dunkelgrun at [email protected].
From the Director of Sales:Join the Team!Know WHY You're Winning
US time zones required
Compensation: $88000 USD OTE ($60000 USD base + uncapped commission) | Unlimited PTO | Fully Remote | Generous Benefits
Before You Join The SaaS Academy Team…
How To CRUSH Your Application To SaaS Academy
About SaaS Academy
The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.
Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.
About the Role
SaaS Academy is seeking a dynamic and driven inidual to join our team as a Sales Development Representative (SDR). This is not your typical SDR position; we're looking for someone who is in the top 1%, demonstrating exceptional outbound business development skills and a commitment to exceeding expectations. As an SDR, you will play a crucial role in driving growth by sourcing qualified Growth Sessions for our Account Executive team. Your primary objective will be to schedule these sessions, engage with potential clients, and effectively address objections while exceeding outbound call activity expectations.
Here are the primary responsibilities of our Sales Development Representative role, including but not limited to:
Responsibilities & Success Metrics
- Outperform Outbound Call Expectations: Within two weeks, you will consistently exceed 100 outbound dials per day. Success will be measured by your ability to maintain a strong phone presence, efficiently manage warm leads in our CRM, and demonstrate a proven track record of success in outbound sales within a fast-paced, goal-oriented environment.
- Source Qualified Growth Sessions: Within one month, you will set a minimum of 10 Growth Sessions, with the ongoing expectation of setting three per day by month two. Success in this area will be determined by the number of Growth Sessions sourced, as well as the qualified show rate on these sessions. Additionally, your ability to effectively communicate with potential clients, understand their needs, handle objections, and accurately report sales pipeline data in HubSpot will be critical metrics.
- Collaborate in a High-Performing Sales Team: As an SDR, you will consistently display a growth mindset and actively seek feedback to improve performance. Success will be measured by your engagement in 1:1 and team meetings, sharing successful strategies and tactics, attending coaching sessions, and collaborating cross-functionally with other departments such as Customer Success and Marketing. Your contributions will directly impact the close rate and sales velocity of our business.
Experience and Qualifications
Required
- 6+ months of inbound/outbound B2B sales development experience
- 6+ months of experience with high-volume cold calling (100+ dials per day)
- Applicants must reside in the US or Canada
- Exceptional verbal communication skills
- Proficiency and competence in working with CRM systems
Preferred
- Experience in a startup/SaaS company
- Experience working with a team across multiple disciplines
- Strong interpersonal and relationship skills
- Familiarity with our tech stack: HubSpot, LinkedIn Sales Navigator, Zoom, Google Workspace, Salesloft, Gong
Time Zone | Location
- US time zones required
Benefits
- Compensation: $88000 USD OTE ($60000 base + uncapped commission)
- Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.
Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us! If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.
US or Canadian time zones required
Compensation: $85000 - $95000 USD OTE | Fully Remote | Unlimited PTO | Generous Benefits
About SaaS Academy
The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.
Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac from $30k MRR to $225k MRR and orchestrating its acquisition for 7.8x ARR. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.
Before You Join The SaaS Academy Team…
How to CRUSH Your Application to SaaS Academy
About the Role
SaaS Academy is seeking a Content Manager to play a pivotal role in shaping and executing our content strategy. This inidual will lead our efforts to drive engagement and elevate the brand presence of both SaaS Academy and our CEO, Johnny Page. As a key contributor, the Content Manager will take the lead on creating and managing high-impact content across multiple channels, ensuring that our messaging resonates deeply with our audience and aligns with our ambitious growth objectives. By collaborating closely with cross-departmental teams, this role will be instrumental in positioning SaaS Academy as a thought leader in the B2B SaaS space, while also providing the creative energy needed to push our content initiatives to new heights.
Here are the primary responsibilities of our Content Manager role, including but not limited to:
Who You Are:
You're a full-stack content marketer with a proven track record in fast-paced, high-growth environments. You thrive on deadlines, excel under pressure, and consistently deliver top-tier work that aligns perfectly with the brand's voice and vision. You’re scrappy, savvy, and capable of producing content that’s both educational and engaging. With over 400+ playbooks to support you, you’ll have plenty of resources to shape your strategy.
You’ve got a strong interest in B2B SaaS, but also know how to communicate with entrepreneurs—understanding that their needs are different from standard B2B buyers. You’re comfortable writing copy that’s direct response, focused on driving conversions, while also crafting content that educates and engages across a variety of mediums, including social posts, blogs, emails, and landing page copy.
Your goal is simple: drive engagement on every piece of content, whether it’s a social post, blog article, or email. You’re someone who loves a challenge, and when given an outcome, you’ll figure out the best way to get there.
**Responsibilities:**
- Content Writing & Management: Produce, QA, and copy edit content across various channels, including social media, blog posts, email campaigns, landing pages, and educational playbooks. Ensure that all content aligns with the company’s strategic direction and drives engagement across the SaaS Academy’s audience.
- Social Media Engagement: Write high-impact, short-form social media posts, ensuring a steady output of content that drives engagement and growth. Create 1-3 pieces of short-form content per day, focusing on driving impressions, follower counts, and interactions.
- Long-Form Content Creation: Develop 1-2 long-form pieces of content per week such as blog articles, in-depth guides, or white papers. Take existing content and repurpose it across different formats and channels for maximum reach.
- Cross-Departmental Collaboration: Collaborate closely with Marketing, Events, and Program Coaches to extract insights and ensure effective storytelling across all platforms.
- Landing Page & Email Copy: Craft high-converting landing page copy and email sequences that align with broader campaigns, focusing on both educational content and direct response to maximize conversions.
- Performance Monitoring: Track and analyze content performance metrics, making data-driven adjustments to improve results and meet engagement goals.
**Key Metrics for Success:**
- Content Volume: Ensure consistent production across all channels, meeting daily and weekly content output goals.
- Engagement & Growth: Drive increased engagement on written social posts, blog articles, and email campaigns, with a focus on impressions, follower counts, and interactions.
- Content Repurposing: Effectively repurpose existing content into various formats and channels, ensuring maximized reach and efficiency.
- Email Performance: Craft compelling email copy that improves open and click-through rates, while maintaining a low unsubscribe rate.
**Required Experience and Skills:**
- Digital Marketing Background: 6-8 years of experience in digital marketing, with experience working with entrepreneurs a plus.
- Content Creation Across Multiple Mediums: Experience producing and repurposing content across a variety of formats, including social posts, blogs, emails, landing pages, and more.
- Engagement-focused: Strong track record of creating content that drives social media engagement and overall brand visibility.
- Entrepreneurial Communication: Experience communicating with entrepreneurs and small business owners, with a deep understanding of how to create content that resonates with this audience—differentiating from traditional B2B sales copy.
- Fast Turnaround: Ability to consistently produce high-quality work quickly, meeting daily and weekly content deadlines.
- Collaboration Skills: Proven ability to work closely with cross-functional teams and freelancers to achieve content goals.
- Strategic Thinking: A content strategist who can think critically about how content fits into broader business goals and understands the nuances of direct response copy.
**Preferred Experience and Skills:**
- AI Tool Proficiency: Experience using AI tools like ChatGPT to enhance content creation while maintaining originality and creativity.
- Copyediting & Proofreading: Strong attention to detail with the ability to edit and proofread content for clarity, coherence, and grammatical accuracy.
- Adaptability: Ability to adapt to and write in a distinct brand voice, particularly for ghostwriting assignments.
**Time Zone:**
- U.S. or Canada time zones required.
If you’ve worked for a thought leader, coaching/ed, personal brands, etc…then this is the opportunity for you.
Benefits
- Compensation: $85,000 - $95,000 USD OTE ($70,000 USD base + variable compensation)
- Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.
Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us! If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.
Overview
Pact Studio is looking for a QA Tester with a strong focus on Shopify and ecommerce platforms to join our remote team. In this role, you will be crucial in maintaining the high standards of our projects, ensuring that every aspect of our builds meets the highest benchmarks for functionality, performance, and user experience.
You will work closely with our cross-functional teams of designers, developers, and producers throughout the project lifecycle. Your keen eye for detail and understanding of ecommerce platforms, especially Shopify, will be instrumental in catching and resolving potential problems before they reach our clients.
What You'll Do
- Develop and execute comprehensive test plans and test cases for web applications, with a primary focus on Shopify
- Create detailed test scenarios covering key e-commerce functionalities (e.g., product browsing, cart management, checkout process)
- Perform thorough manual testing across various devices and browsers
- Conduct functional, regression, and user acceptance testing throughout the development lifecycle
- Identify, document, and track bugs using project management tools like Asana
- Collaborate with developers to resolve issues and verify fixes
- Create and refine QA processes for both clients and internal teams, ensuring consistent quality standards
- Assist in creating and maintaining testing environments that accurately reflect production scenarios
- Perform fundamental accessibility testing to ensure compliance with basic WCAG guidelines
Must-Haves
- You have 2+ years of experience in software QA testing, preferably in web and e-commerce environments
- You have a strong understanding of software testing methodologies and best practices
- You have proven experience in writing detailed, comprehensive test cases
- You are proficient in using project management and bug tracking tools, especially Asana
- You have excellent attention to detail and analytical skills
- You possess excellent communication skills (written and verbal) in English
- You are self-motivated with the ability to work independently and as part of a team
Nice-to-Haves
- Experience with automated testing tools and frameworks (e.g., Selenium, Cypress)
- Strong familiarity with Shopify's ecosystem, including:
- Proficiency in navigating and testing the Shopify Admin interface
- Deep understanding of Shopify's theme architecture, including sections and blocks
- Experience with theme customization and the Theme Customizer interface
- Comprehensive knowledge of Shopify's product data model, including the relationships between products, variants, collections, and metafields
- Understanding of accessibility standards (WCAG) and experience in accessibility testing
- Experience with performance and security testing
**
How to Apply**If you are passionate and excel in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.
We are committed to creating a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Animalz
We're Animalz, a content marketing agency focused on delivering growth outcomes to B2B brands. Animalz was founded in 2015 and primarily serves companies in the B2B SaaS/tech sector. To date, we've helped build content programs for nearly 500 customers, including Amazon, Google, GoDaddy, Amplitude, Ramp, Wistia, Airtable, Appcues, Intercom, Sapphire Ventures, Segment, and many more. We're a fully remote organization with team members around the world, but with a heavy concentration of US-based employees.
Working at Animalz means embracing a culture of autonomy and growth. We value deep work and prioritize async communications with fewer meetings to hold space for that. Our culture is built on continuous learning and team connection; with regular group training, workshops, and social events.
About the role
Our Associate Head of Content role partners with customers to produce strategies and manage content programs and production for B2B SaaS companies. Your content will inspire and educate our customers' customers, and you'll have a laser-like focus on the marketing goals and outcomes that matter.
Your goal will be to generate growth outcomes for customers, leading to long, trusted relationships. We maintain exceptionally high standards for our work, and all content must meet the Animalz level of quality.
At Animalz, you'll have the unique opportunity to work with some of the best B2B brands and clients in the industry, keeping you at the cutting edge of content marketing practices. We encourage our team members to contribute thought leadership, positioning you to shape the future of content marketing. It's your chance to do your best work, grow professionally, and make a significant impact in the world of B2B content marketing while maintaining a healthy work-life balance.
Responsibilities:
- Content strategy creation
- Create and optimize content strategies for customers with input and guidance from your Head of Content (your manager)
- Create and manage content calendars that align with a customer’s content strategy
- Generate impactful ideas and craft comprehensive briefs for content pieces, ensuring a robust pipeline of engaging material that supports overall strategic goals
- Create a consultative experience for Animalz customers by offering expertise and thoughtful analysis of the customer’s content and how it impacts customer goals
- Content strategy execution
- Manage and assign work to freelancers and in-house writers, executing tasks such as preparing briefs, tracking due dates, reviewing work, and giving feedback to ensure high-quality content is delivered on time
- Report on the results of the content delivered against the strategy created for our customers each month
- As needed - research, outline, and write thoughtful and high-quality content that fuels marketing campaigns, including blog posts, ebooks, social media content, webpages, blog posts, and email copy
- Assist in business development and cross-team collaboration
- Assist in company-wide initiatives by voluntarily sharing knowledge, participating in training sessions, and contributing ideas for marketing efforts
- Support cross-functional collaboration by volunteering for projects that improve processes or drive innovation, as time and primary responsibilities allow
Requirements:
- 5+ years of experience in content marketing for B2B companies in high-growth environments
- 2+ years of client-facing, account management experience at a B2B marketing agency or within a B2B in-house marketing team
- Demonstrated experience creating and executing content strategies, tracking performance, and achieving high-impact results
- Strong project management skills and ability to manage multiple clients and projects simultaneously
- Excellent communication skills, both written and verbal
- Knowledge of content reporting tools and metrics, including GA4, Ahrefs, Clearscope, Google Search Console (GSC), Screaming Frog, and others
- Understanding of distribution channels for content, including search, social, and email
Who are you?
- You are genuinely curious about technology and the business-to-business world
- You have a growth mindset and willingness to continuously learn and improve
- You aren’t afraid to ask clarifying questions and get support when you need it
- You enjoy staying updated on industry trends and best practices in content marketing
- You can articulately explain why copycat content doesn't serve long-term business goals
- You understand the limitations of vanity metrics and can guide discussions toward more meaningful measures of content performance
What we offer:
- Salary range: $70,000 - $90,000, depending on skills and experience
- Flexible work from anywhere in the world, as long as you have at least 4 hours of overlap with EST hours (9 AM - 5 PM)
- For US-based team members: health insurance, dental insurance, vision insurance, and a 401K fund
- Unlimited PTO
- Paid parental leave
- Monthly wellness and lunch stipends
- Learning and development in the form of workshops and talks to help you grow
- The opportunity to contribute to the Animalz brand voice that lives at the forefront of our industry
Our stance on ersity:
Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to ersity and equal opportunities for all candidates and employees.
We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.
If you have further questions or need assistance during the application process:
Please reach out to [email protected], and we'll be happy to help. Thanks so much!
Overview
Pact Studio is looking for a QA Tester with a strong focus on Shopify and ecommerce platforms to join our remote team. In this role, you will be crucial in maintaining the high standards of our projects, ensuring that every aspect of our builds meets the highest benchmarks for functionality, performance, and user experience.
You will work closely with our cross-functional teams of designers, developers, and producers throughout the project lifecycle. Your keen eye for detail and understanding of ecommerce platforms, especially Shopify, will be instrumental in catching and resolving potential problems before they reach our clients.
What You'll Do
- Develop and execute comprehensive test plans and test cases for web applications, with a primary focus on Shopify
- Create detailed test scenarios covering key e-commerce functionalities (e.g., product browsing, cart management, checkout process)
- Perform thorough manual testing across various devices and browsers
- Conduct functional, regression, and user acceptance testing throughout the development lifecycle
- Identify, document, and track bugs using project management tools like Asana
- Collaborate with developers to resolve issues and verify fixes
- Create and refine QA processes for both clients and internal teams, ensuring consistent quality standards
- Assist in creating and maintaining testing environments that accurately reflect production scenarios
- Perform fundamental accessibility testing to ensure compliance with basic WCAG guidelines
Must-Haves
- You have 2+ years of experience in software QA testing, preferably in web and e-commerce environments
- You have a strong understanding of software testing methodologies and best practices
- You have proven experience in writing detailed, comprehensive test cases
- You are proficient in using project management and bug tracking tools, especially Asana
- You have excellent attention to detail and analytical skills
- You possess excellent communication skills (written and verbal) in English
- You are self-motivated with the ability to work independently and as part of a team
Nice-to-Haves
- Experience with automated testing tools and frameworks (e.g., Selenium, Cypress)
- Strong familiarity with Shopify's ecosystem, including:
- Proficiency in navigating and testing the Shopify Admin interface
- Deep understanding of Shopify's theme architecture, including sections and blocks
- Experience with theme customization and the Theme Customizer interface
- Comprehensive knowledge of Shopify's product data model, including the relationships between products, variants, collections, and metafields
- Understanding of accessibility standards (WCAG) and experience in accessibility testing
- Experience with performance and security testing
**
How to Apply**If you are passionate and excel in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.
We are committed to creating a erse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), AEST (UTC +10)
About the Company
Relay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay’s suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability.
The Relay ecosystem currently consists of seven software products that accelerate merchant revenue growth through email marketing automation, user generated content management, on-page conversion optimization, retention analytics and bookings management. Relay’s products are established as key tools in the SMB e-commerce revenue generation stack, servicing more than 35K customers globally that collectively generate >$1BN in GMV annually.
Relay is actively building the ecosystem by acquiring commerce enablement tools primarily serving e-commerce merchants on platforms including Shopify, BigCommerce, and Wix. Relay acquires ‘ready to scale’, oftentimes bootstrapped businesses, and invests in people, processes, and products to accelerate the product roadmap and growth.
About the Role
As an Account Manager for the Smartrmail team, you will be wearing multiple hats, your responsibilities will range from account management, inbound sales, technical support, growth, and more.
At Relay we don’t believe in micromanagement, we provide you with a support structure and set clear goals, and how you achieve them is up to you. A typical day could consist of replying to technical support tickets on the intercom, creating escalations, working with other departments and brands within the portfolio, hosting product demos for potential customers, and working on personal or assigned projects.
About the Product
Smartrmail is an email marketing platform, we have direct integrations with Shopify, Bigcommerce, and Neto. Smartrmail gives you all the email tools your store needs to get more sales. Easy-to-use automation, beautiful newsletters, advanced segmentation, and more. What makes SmartrMail stand out? Affordable pricing without the fluff, we don’t cap our customers like other EMS solutions. We invite you to check out our app and learn more.
**
Primary Responsibilities**- Effectively communicate with customers to troubleshoot user experiences and maximize customer satisfaction.
- Serve as the “voice of the customer” and provide feedback to product and marketing teams on how we can better serve our customers.
- Represent the Relay team and maintain a positive, empathetic tone with customers.
- Manage a Portfolio of Smartrmail’s largest APAC customers.
- Ensure retention and growth of your book of business.
**
Important Traits for Success**- User-first mindset: the specialist approaches problems by first understanding the user’s needs.
- Empathy: the specialist can effectively put themselves in the shoes of a user and articulate what their needs are.
- Collaborate cross-functionally: the specialist is comfortable working across internal teams (product, marketing, leadership) to effectively communicate customer needs internally and communicate product and marketing features externally.
- Problem solver: the specialist can approach problems in a logical, structured way; can help customers brainstorm solutions, or know when to elevate requests to technical support.
- Strong communicator: the specialist is an attentive and active listener and can explain interact with customers with a positive tone.
- Results driven, you use data to emphasize the needs of your customers.
- Demonstrate Relay’s four Core Values in all professional interactions.
**
Requirements & Preferred Qualifications**- Technical account management experience.
- Experience working with Email marketing solutions, Gsuites ,custom sending domains.
- Our teams cover multiple time zones. Leadership and support structures will be in place but qualified candidates must have a proven track recording of being resourceful and self-sufficient.
- Experience working collaboratively with technical counterparts.
- Excellent written and oral communication skills with the ability to document and interface with both customers and internal teams.
- Direct industry experience in e-commerce or B2B SaaS; ideally experience working with SMB customers.
- Minimum 4+ years experience in customer success or consultative customer-facing roles.
**
Our Hiring Process**- Initial Screen with HR - 30 Minutes
- Hiring Manager Interview - 45 Minutes
- Assignment Round: Skills Assessment
- Final Interview with the Head of Revenue - 45 Minutes
- References
- Offer
Note: This job description is intended to provide a general overview of the position and does not encompass all the tasks and responsibilities that may be required. The role may evolve and additional duties may be assigned based on the company's needs.
**ABOUT US
**Our mission is to dramatically improve lives by changing the way the world creates and uses knowledge.
Launched in 2014 Covidence is a not-for-profit world leading SaaS platform. Our platform enables health and science research teams to rapidly synthesize and uncover actionable insights from the mountains of research produced around the world. We do this by accelerating a research workflow called ‘systematic review,’ the gold standard for synthesizing research evidence. Many of the world's most prestigious and innovative universities use Covidence.
*\*This is a fully remote role - open to all northern hemisphere locations**
****THE OPPPORTUNITY
**We are looking for a Team Lead for this newly formed team. The purpose of this role and team is to drive customer satisfaction, retention and expansion. You and the team of tenured account management specialists will work closely with customers to ensure they are maximizing the value of our solutions and growing their usage. You will partner with the Sales team to ensure a consistent customer experience, through sharing insights, accurate records, reporting and efficient processes and cycles. You will partner with the Community team to ensure excellent support for end users through a customized training program.
This is both a people leading and hands-on role, so you will have 2 team members and manage a set of accounts.
**Team Leadership & Development
**- Lead, mentor, and develop a small team of Acedemic Success Managers across the UK & US time zone, fostering a collaborative and high-performance culture. Previous experience working across time zones (sync & async) is highly desirable.
- Set clear goals and expectations for team members, regularly reviewing their performance and providing constructive feedback.
- Conduct regular team meetings, one-on-one sessions, and training to ensure continuous development and alignment with company objectives.
- Recruit, onboard, and train new team members, ensuring they are fully equipped to succeed in their roles.
**Account Managment
**- Pre Sales - Demonstration and trial set up
- Post Sales - Customer onboarding & training, customer relationship management, product adoption & usage optimisation,
- Customer Advocacy & Retention - Acting as a customer advocate, ensuring customer feedback is communicated to relevant teams, collaborate with the Community team to resolve any issues or challenges faced by the customers in a timely manner, develop and execute retention strategies to reduce churn and increase usage.
- Expansion & Growth - Identify high usage and at-risk accounts proactively and collaborate with the Sales team to identify and prioritise efforts, track and report on key account metrics, usage, and customer satisfaction
- Collaboration & Continuous Improvement - Work closely with all teams to ensure an effective transition from trial to onboarding, contribute to the development of customer success materials, including playbooks, case studies, and best practices guides.
**Skills and Experience
**The ideal candidate is commercially inclined, customer-focused, proactive and passionate about building long-term relationships. We will be looking for:
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers at all levels.
- Strong problem-solving and analytical skills, with the ability to identify issues and provide effective solutions.
- High level of empathy and a customer-first mindset, with a focus on delivering exceptional value and service.
- Proficiency with customer success artefacts and Salesforce
- Strong organizational skills, with the ability to manage multiple accounts and projects simultaneously.
This role may involve some travel for client meetings, events, and conferences. It will also involve 'non-standard' hours - not every day, however team meetings, your manager and some colleagues will be out of your time zone. We don't expect that an early morning or evening call will extend your day. Our approach to flexibility includes trusting that you will plan your week to achieve the outcomes you need to.
**THE PERKS
**- Competitive salaries relevant to your experience level, reviewed twice yearly.
- Remote team so you can live and work anywhere as long as you can crossover with your team, and colleagues as needed.
- Work week flexibility - full time, part time or explore a flexible arrangement with us that best suits you and us.
- Gifted time off between at the end of year.
- Support for new parents with 14 weeks paid primary carers leave and 8 weeks paid leave for partners, available after only 6 months tenure.
- Access to wellbeing services & programs to support your wellbeing.
- An annual knowledge allowance and paid time out so you keep learning and developing.
- Monthly home allowance to set up and run your home office.
**HOW DO I APPLY?
**If you are interested in this opportunity, please hit APPLY and send us through your resume or LinkedIn profile so we can get a feel for your background and experience.
We’ll be back in touch with you promptly via email. Should we proceed further you can expect 2x video interviews with us so we can get to know you and vice versa.Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Flight builds remote-first customer support teams for growing startups who put people first. Through a mix of team staffing and consultation, we partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams to help them run outstanding customer experience programs.
We're on a mission to globalize access to careers in customer experience and advance a human-centered model that supports our community of clients, customers, and employees alike.
We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.
**
What you'll do**- Provide accurate information to customers by using documentation and a variety of digital tools and communication channels
- Answer technical questions about multiple platforms, including web and mobile apps, using a variety of communication channels, such as email, chat, and calls
- Become an expert in our clients product and customers by attending trainings, research, and documentation
- Work to meet and exceed productivity and quality goals
- Share suggestions for customer experience improvements with your team and client
- Represent Flight to our clients in a professional and friendly manner
**
What we look for**- A service-oriented professional with a drive to provide an amazing experience to customers
- Excellent verbal and written communication skills in English as demonstrated by a strong score on an English proficiency test (additional languages are a plus!)
- Ability to troubleshoot independently by processing and searching through large amounts of information and documentation to find an answer
- Ability to quickly learn new software tools
- An organized communicator who seeks to deliver quick, precise responses
- Excellent organization and analytical skills
- Exceptional attention to detail
- An adaptable professional, comfortable with change and the dynamic environment of a rapidly growing startup.
- A high level of empathy and emotional intelligence
- A respectful and collaborative person
- A person capable of handling challenging situations with optimism and diligence
- A consistent performer, with the disposition to solve recurring issues while always keeping a kind and friendly demeanor
- Able and willing to work full-time between the hours of 7:00 am - 1:00 am EST (Don't worry—we won't ask you to work 18 hours a day. We schedule folks for 9 hour shifts with a 1 hour lunch and two 15-minute breaks within those hours)
- Available to work Saturday or Sunday
**
What we offer**- A flexible, remote work environment
- Global community of talented teammates joined by a passion for helping others and commitment to supporting one another’s success
- Learning and development programs so you can keep growing your skills and career
- Early stage startup with lots of opportunity for ownership and impact
- Paid time off
This role is specifically open to candidates in Peru and Honduras. To work at Flight, you must have a bank account that accepts ACH or wire transfers in United States Dollars (USDs). We recommend online banks, such as Wise, Mercantil, Facebank, and Payoneer, if you are looking for an option. These online banks are safe and secure and allow you to receive USD and transfer to your local bank.
Flight is an equal opportunity employer who celebrates ersity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
Tiller is seeking a dynamic Social Media Manager and evangelist to drive engagement within the personal finance digital ecosystem. This full-time, remote position requires a passionate inidual with a deep understanding of personal finance, who can skillfully manage Tiller’s social media presence and foster meaningful conversations online.
The ideal candidate will be adept at content creation, community engagement, and relationship building with influencers, while also keeping a keen eye on industry trends and competitor strategies. We’re looking for someone who not only excels in social media management but also embodies Tiller’s culture and mission, ideally with a genuine enthusiasm for our product.
Success in this role means consistently growing and engaging Tiller’s online community, creating impactful content that resonates with personal finance enthusiasts, and fostering strong relationships with influencers. The ideal candidate will drive measurable increases in social media engagement, brand awareness, and ultimately, help grow the Tiller subscriber base, while embodying Tiller’s values and passion for financial empowerment.
Key Responsibilities
- Content Creation & Posting
- Develop and post regular content on Tiller’s social media channels
- Create visually appealing and engaging written, visual, and video content
- Cross-pollinate insights and ideas from the Tiller community to external social media/forums and vice versa
- Align content with Tiller’s brand voice and messaging
- Community Engagement
- Actively engage in conversations across social media, forums, and the Tiller community
- Respond to inquiries and foster discussions that enhance brand loyalty
- Share insights and trends from the community with the internal team
- Trend Monitoring & Analysis
- Track and analyze industry trends and competitor strategies
- Identify and engage with trending topics in the personal finance space
- Adapt strategies based on performance and emerging trends
- Influencer Relationship Building
- Identify and connect with influencers in the personal finance community
- Develop and nurture long-term relationships with key influencers
- Coordinate influencer collaborations that amplify Tiller’s reach
- Cross-Functional Collaboration
- Work closely with the Tiller team to align social media strategies with broader marketing goals
- Share community feedback and insights with product and customer support teams
- Participate in brainstorming and strategy sessions to innovate social media approaches
Qualifications
- Demonstrated passion for personal finance, with a deep understanding of financial topics and spreadsheets.
- Exceptional written and verbal communication skills, with the ability to engage and inspire erse audiences.
- Proficiency in managing and growing social media platforms, including Facebook, Instagram, LinkedIn, Twitter and Reddit.
- Extensive experience in creating compelling written, visual, and video content that aligns with brand messaging.
- Strong analytical skills, with the ability to track, interpret, and act on social media metrics and trends.
- Experience in identifying and cultivating relationships with influencers and partners, ideally within the personal finance space.
- Alignment with Tiller’s values and culture, with a collaborative and proactive approach to remote work.
- Bonus: An existing user and advocate of Tiller’s products and services, with firsthand experience of the brand.
Why Tiller?
- Remote-First Culture: We are a mostly US-based team with opportunities for work abroad as well. Work from anywhere with the flexibility to balance work and life.
- Mission-Driven: Be part of a team that is passionate about helping people take control of their financial lives.
- Growth Opportunities: We support our team members’ career development and offer opportunities for growth within the company.
- Collaborative Environment: Work with a talented and supportive team that values innovation, creativity, and continuous improvement.
"
About Us
Finni Health empowers autism care providers to start and grow their own practice. 🦊
The autism care industry is growing rapidly. Over the past few years, private equity attempted a hasty consolidation of the ABA space, with over 200 M&A deals. This cash grab not only hurts providers, who are overworked and underpaid, but it also reduces the quality of care. We’re enabling providers to take back control.
With Finni, providers can launch their practice in 2 weeks and compete effectively with the PE-dominated market. Clinicians benefit from access to our insurance network, our purpose-built EHR software, our HR management solutions, and a team of in-house clinicians who understand their needs and goals.
We’ve grown rapidly (~20% month over month, ~10x annually), and are looking for smart, driven iniduals eager to push boundaries and drive innovation in a dynamic environment. Ideal candidates thrive in fast-paced settings, possess a strong entrepreneurial spirit, and are committed to contributing meaningfully to our ongoing success.
Finni is backed by top-tier investors such as General Catalyst and YCombinator.
This Role
As the third Business Operations hire at Finni, you will play a critical role in establishing the operational foundation of our company. You will work directly with our co-founders and drive strategic projects and initiatives for the company. You get first-hand experience in the day-to-day operations of a rapidly growing startup and an opportunity to grow with the team.
Your Primary Responsibilities Will Be:
* Assist in day-to-day finance and clinic operations
* Manage payroll for clinical staff* Create practice financial reporting packages* Work with clinic owners to optimize and grow their practice* Collaborate closely with cross-functional teams to gather and analyze data, providing insights to support decision-making and process improvements.* Assist in managing relationships with clinicians and vendors, ensuring effective collaboration and service delivery.* Support customer interactions and inquiries, providing excellent service and escalating issues as needed.* Conduct data analysis and reporting to monitor key operational metrics, identify trends, and provide insights to support decision-making and product enhancements* Participate in strategic planning initiatives, working closely with the founders to set goals, develop operational strategies, and execute plans* Demonstrate a start-up mindset, being adaptable, resourceful, and proactive in problem-solvingQualifications and Experience:
* [REQUIRED] Bachelor's degree in Business, Finance, Accounting, or a related field.
* [REQUIRED] 2 years of Investment Banking, Private Equity or Management Consulting experience* [REQUIRED] 1- 2 years of experience at a fast-growing startup (preferably in the digital health space)* Strong quantitative and analytical skills, with proficiency in financial modeling* Proficiency in Excel, SQL, and the GSuite* Excellent organizational and time management skills, with a keen attention to detail.* Ability to communicate and work with internal teams and external business customers.* Experience working with business customers, providing support, managing relationships, and gathering feedback for product improvements.* A proactive mindset, with the ability to take ownership of tasks and seek opportunities for process improvement.* Adaptability, flexibility, and willingness to learn and take on new challenges in a fast-paced startup environment.Our Cultures and Values:
* Customer Obsession: Obsessed with our customers’ and their end-users’ pain points. Everyone is customer service and customer support. We believe that amazing products stem from deep-rooted understanding of customer pains and building solutions to address them.
* High velocity: thrive in high-velocity environments where you learn fast, operate light-speed and execute with a very high bar & with bias towards actions. Be hungry, curious and continue to push the limits. It’s less about where you’re at, more about where you can be & how fast you can get there!* Empathy factor: Empathizing with those around you, whether it’d be customers, partners, teammates or others. Have genuine interests in the lives of others and how what we do can affect everyone around us.* Entrepreneurial mindset: founder-mentality, crave ownership and high accountability. Embrace the chaos and be comfortable with uncertainty and ambiguity.* Transparency: no BS, no politics. We’re incredibly flat, tight-knit. Always embrace clarity and openness.",
Our Benefits Advisor assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enrollment period.
**
Responsibilities:**- Explain insurance policies to new employees and existing clients via zoom
- Develop and calculate suitable plans based on clients' needs
- Specializes in mortgage protection, final expense, college education, paycheck protection etc
- Resolve client inquiries and complaints
- Expand business reach through networking techniques
- Comply with insurance standards and regulations
- Track and identify areas of improvement
- Attend ongoing training session
**
Qualifications:**- Previous experience in customer service, customer Representative, or other related HR fields is a plus
- Ability to build rapport with clients
- Strong negotiation skills
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
Benefits:
- Work from home
- Weekly compensation
- Weekly Bonuses
- Health Insurance - upon qualification
- Employee Life Insurance
- Residual Income
- Leadership Career Track
Circle is looking to hire a Senior Analyst, Finance Operations to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.
**About the Role
**The Training Specialist will be responsible for onboarding new HCF Support agents, ensuring they are well-prepared for their support roles. This position requires the ability to recognize and address the varying training needs of both groups and iniduals. The specialist will design and deliver training programs that improve agents' skills and deepen their product knowledge, ensuring they are fully equipped to excel in their roles.
The role demands a deep understanding of the HCF-related processes, requiring the trainer to be a product expert. The ability to quickly grasp and communicate product and process knowledge is essential to confidently address questions and design effective training. The Training Specialist will regularly collaborate with product managers, subject matter experts, and internal stakeholders to gather input, update content, and maintain the LMS (Lessonly) with the latest process/product updates.
Familiarity with various training methods, including virtual classroom sessions, role-play, e-learning platforms, and tools such as MS Office (Word & Excel), is crucial to success in this role.
**Working hours: 6:00am - 3:00pm Pacific Time
**
**Day-to-Day Responsibilities
**- Conduct new hire training sessions for batches of 15-20 agents, managing assessments and on-the-job training, with a goal of 90% certification pass rate.
- Identify training needs and conduct training(remedial/refresher) sessions for poor performers and outliers
- Handle at least five resolved tickets weekly to stay current with processes and identify gaps in the training content.
- Design, maintain, and update new hire training content, schedules, and trackers for newly hired agents
- Observe and shadow training sessions of BPO to ensure the training sessions are delivered as per the required standards
- Grade assessments on LMS to evaluate agent performance and progress.
- Identify training needs and design plans to deliver on those requirements, utilizing various training tools and techniques, including LMS, classroom lectures, videos, presentations, and role-play sessions.
- Schedule and conduct refresher training sessions to reinforce knowledge and skills among existing team members.
- Prepare Monthly PKT for the agents to test their knowledge and skills, followed by refresher for agents who failed to perform well in the PKT
- Prepare training dashboards and training effectiveness reports to stakeholders, providing insights into training outcomes and impact on agent performance.
**
Your First 90 Days**In your first 90 days, you can expect to:
- Complete the new-hire training program, along with 1-2 weeks of day-to-day operations to assess training effectiveness.
- Review existing training guides and plans, and identify areas of improvement.
- Develop and deliver refresher training sessions for your functional area.
- Run at least one new-hire training program from start to finish with a 90% throughput
- Design content on LMS based on the recent process changes and updates
What Sets You Apart
High Velocity: You know a customer’s problems today cannot wait for tomorrow. You look for what can be done today to help the Support Team today while moving forward along a long-term strategy.
Extreme Ownership: As necessary as it is to train people efficiently, it is equally essential for a trainer to identify excellent vs. poor talent and flag an inidual whose skills are not up to the high standard of quality so that we can deliver the best customer experience to our users.
Metrics Mindset: You believe success is a measured outcome, you will drive better customer experience by helping the team achieve excellent CSAT, QA, and other key metrics along with other stakeholders.
Good Communication Skills: Communication is not just about language or vocabulary; it is also about engaging the learners in the discussion and developing a two-way communication path. This enables a trainer to convey information easily and accurately and properly respond to questions or comments from learners. Communication is also necessary to develop an atmosphere of sharing without barriers so that the learners do not hesitate to share problems and communicate feedback.
High Judgment: You must possess the ability to assess trainees' performance accurately. This requires excellent judgment in evaluating whether trainees are grasping the material, identifying gaps in understanding, and providing tailored feedback that leads to improvement. Analyzing behavior, skills, and knowledge retention allows the trainer to guide learning and raise flag when someone is not meeting standards.
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
**Position Overview:
**We are in search of an experienced and detail-oriented Accounts Payable/AR Analyst. This role is critical in managing company accounts, ensuring that all financial transactions are recorded accurately and efficiently. The ideal candidate will have a strong attention to detail, understanding of accounting principles, and excellent communication skills.
Key Responsibilities:
- Process and manage accounts payable transactions, ensuring accuracy and compliance with company policies.
- Assist in the preparation of Accounts Receivable invoices, ensuring timely billing and collection of funds.
- Perform regular reconciliations of accounts payable and accounts receivable to ensure accuracy.
- Monitor accounts to ensure payments are up to date and follow-up with clients on overdue accounts.
- Collaborate with other departments to resolve discrepancies and improve financial processes.
- Maintain financial records, contracts, invoices, and other supporting documents for audit purposes.
- Generate and analyze regular reports on accounts payable/receivable performance.
- Support the finance team with various tasks and projects as needed.
Requirements
- Experience: Minimum of 2 years of experience in accounting, specifically in accounts payable and accounts receivable.
- Software Proficiency: Experience with accounting software (e.g., QuickBooks, Sage, Xero) and Microsoft Office Suite, particularly Excel.
- Attention to Detail: Strong analytical and problem-solving skills. Attention to detail is a must.
- Communication Skills: Excellent written and verbal communication skills. Proficient in the English language.
- Efficiency: Ability to handle multiple tasks and prioritize workload efficiently.
Benefits
- Fully remote role
- A supportive and inclusive work environment.
- Opportunities for professional growth and development.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4), NST (UTC -3:30)
**About the role:
**We’re looking for an exceptional Communications Manager to join our Internal Communications team in a role to be a strategic communications business partner to our Worldwide Field Operations organization, which includes Sales, Partnerships, Customer Success, and Support. This is a great opportunity to help build and shape internal communications for a high-growth organization with a great culture and leaders.
**This is a remote role open to candidates residing in Canada.
**
**You should apply if:
**- You want to have an outsized impact on the industries that run our world: Helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by building something: You get excited about stepping in and establishing new processes and channels and building a Sales communications engine that can scale with the company over time.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to become the best you can be.
In this role, you will:
- Execute the internal communications strategy for our Worldwide Field Operations organization, helping translate business priorities into engaging and inspiring content while giving them the information they need to win. You will work in close partnership with the Office of the President of Worldwide Field Operations to align on a comprehensive communications approach for the organization.
- Work closely with Field Operations leaders and cross-functional teams to communicate to Field Sales teams – you will need to triage and prioritize requests, advise on communications strategy/approach, and manage a communications calendar to streamline communication.
- Support a wide range of internal communications working closely with key stakeholders such as leadership, People Partners, etc. You should be as comfortable working on a variety of comms, from writing change and organizational announcements to producing a newsletter or video.
- Keep a pulse on the organization and run feedback loops as you go, in order to optimize communications updates and channels.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
**Minimum requirements for the role:
**- 4+ years of internal communications experience – building and executing strategic internal communications programs. Sales communications experience preferred.
- Excellent communication, storytelling, and presentation skills (written, verbal, and visual) with experience originating creative content across a variety of channels.
- Experience partnering and proven track record working cross-functionally.
- Ability to work in a fast-paced, high growth environment with continuous change.
**An ideal candidate also has:
**- Tech and SaaS company experience (strongly preferred).
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$79,475—$102,850 CAD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
**Benefits
**Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
**
Overview**As Speechify expands, our Platform team seeks a Senior Software Engineer. This role is central to ensuring our success at Speechify by working on key features like: Payments, Analytics, Subscriptions and our API. If you are passionate about strategizing, enjoy high-paced environments, and are eager to take ownership of product decisions, we’d love to hear from you.
**
What You’ll Do**- Design, develop, and maintain robust APIs including Public TTS API, Internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements.
- Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability.
- Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients.
- Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience.
**
An Ideal Candidate Should Have**- Proven experience in backend development: TS/Node (required), Go (nice to have)
- Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers.
- Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact.
- Preferred: Experience with Docker and containerized deployments.
- Preferred: Proficiency in deploying high availability applications on Kubernetes
**
What We Offer**- A dynamic environment where your contributions shape the company and its products.
- A team that values innovation, intuition, and drive.
- Autonomy, fostering focus and creativity.
- The opportunity to have a significant impact in a revolutionary industry.
- Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture.
- The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more.
- An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a erse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About IFT:
IFT is a pioneering force in the Web3 ecosystem, committed to the development, adoption, and accessibility of solutions to digital age problems; guided by our principles: liberty, censorship resistance, security, privacy, and inclusivity. Our mission is to build public goods to safeguard civil liberties in the digital age.
As a team, IFT has been completely distributed since inception. Our team is currently 200+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.
We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.
The Role:
IFT seeks a motivated and entrepreneurial Head of Investor Engagement & Fundraising to join our fully remote, global team and help us build and manage relationships with stakeholders & community across the Web3 ecosystem and beyond.
This is an exciting opportunity to help shape the future success of IFT. IFT has been operating as a blockchain venture studio, and comprises a number of web3 infrastructure projects. We are looking for an inidual to help further develop and execute upon our fundraising plans in parallel with our rebranding efforts.
The ideal candidate will have considerable experience in web3, a deep understanding of the investment landscape, and a proven track record of successfully communicating with and engaging investors in a nascent industry.
As the Head of Investor Engagement & Fundraising, you’ll be joining a currently well-capitalized, cryptocurrency startup in its growth phase.
Key responsibilities:
- Develop a comprehensive investor engagement strategy that aligns with the project goals and objectives of our Co-founders & multiple teams, then implement it.
- Proactively seek out and maintain relationships with investors; including new / existing community, traditional & crypto venture capital firms / investors / high net worth iniduals
- Develop investor confidence and belief in the company’s mission and strategy, helped by building a solid understanding of the erse projects and teams within the org.
- Communicate the company’s financial and business performance, progress towards milestones, and future plans to investors and other stakeholders
- Serve as a touchpoint for investor inquiries and coordinate earnings calls, analyst days, and other investor events alongside Co-founders
- Work closely with the Co-founders and other members of the leadership team to ensure consistent messaging and transparent communication with investors and our core contributors
- Stay up-to-date with regulatory requirements and best practices in investor relations in the Web3 ecosystem
What you bring:
- Experience in, and a passion for, Web3
- A strong alignment to our principles
- Bachelor’s degree in finance, economics, business, or a related field
- Minimum of 5 years of experience in investor relations, with a focus on the web3 ecosystem
- Solid understanding of the investment landscape and experience working in-house with growth-stage start-ups / scale ups
- Deep familiarity with financial modeling techniques and valuation methods used by analysts and investors
- Has superb written and verbal communication skills, as well as the ability to draft engaging and impactful messages for inspiring employees and investors
- Ability to work effectively under tight deadlines and handle multiple priorities
- Excellent attention to detail & a blend of finance, marketing and communication knowledge
- Proven track record of successfully managing investor relations programs
Bonus points:
- Experience working for an open source organization
[Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role. Just explain to us why in your cover letter].
Compensation
The expected compensation range for this role is $150,000 - $190,000 USD annual (negotiable, dependent on how we assess your skills and experience throughout our interview process).
This role will have a performance bonus incentive.
We are happy to pay in any mix of fiat/crypto.
Hiring process
The hiring process for this role will be:
- Interview with Pepper from our Talent team
- Interview with Carl, Status Co-founder
- Interview with Jessie &/or Dmitry, Codex team
- Interview with Kaushal, Head of BD
The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
NOTE: Application will be via Upwork.
We are seeking a motivated and experienced Remote Customer Support Specialist to join our team. The primary responsibility of this role is to connect with leads and customers over the phone, ensuring their questions are answered, and guiding them through our processes. Your role will be crucial in building strong relationships, converting leads, and ensuring customer satisfaction.
Key Responsibilities:
Make outbound calls to leads and existing customers to provide information, answer questions, and address concerns.
Follow up on leads generated by our marketing team to facilitate the sales process.Maintain accurate records of customer interactions and follow-up actions in our CRM.Assist customers with navigating our products and services, providing technical support as needed.Collaborate with other departments to ensure customer issues are resolved promptly and efficiently.Provide feedback to improve customer service processes and overall customer experience.Qualifications:
Proven experience in customer support or a related field, preferably in a remote setting.
Excellent communication skills, both verbal and written.Strong interpersonal skills with a customer-focused mindset.Ability to work independently and manage time effectively.Familiarity with CRM tools; Strong problem-solving skills and attention to detail.Why Join Us?
Work from the comfort of your home with flexible hours.
Be part of a dynamic and growing team.Opportunity for career growth and development.Competitive salary and benefits.Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
NOTE: Application will be via Upwork.
We are seeking a motivated and experienced Remote Customer Support Specialist to join our team. The primary responsibility of this role is to connect with leads and customers over the phone, ensuring their questions are answered, and guiding them through our processes. Your role will be crucial in building strong relationships, converting leads, and ensuring customer satisfaction.
Key Responsibilities:
Make outbound calls to leads and existing customers to provide information, answer questions, and address concerns.
Follow up on leads generated by our marketing team to facilitate the sales process.Maintain accurate records of customer interactions and follow-up actions in our CRM.Assist customers with navigating our products and services, providing technical support as needed.Collaborate with other departments to ensure customer issues are resolved promptly and efficiently.Provide feedback to improve customer service processes and overall customer experience.Qualifications:
Proven experience in customer support or a related field, preferably in a remote setting.
Excellent communication skills, both verbal and written.Strong interpersonal skills with a customer-focused mindset.Ability to work independently and manage time effectively.Familiarity with CRM tools; Strong problem-solving skills and attention to detail.Why Join Us?
Work from the comfort of your home with flexible hours.
Be part of a dynamic and growing team.Opportunity for career growth and development.Competitive salary and benefits.Uniswap is looking to hire a PhD Research Fellow to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.
OnTheGoSystems is looking for a talented and creative writer to join our team. If you’re passionate about writing, technology, and creating impactful content for a global audience, this is a great opportunity to make a difference in a company trusted by users worldwide.
About Us
Since 2008, we’ve been building reliable, market-leading tools used by over 250,000 clients globally. We’re proud of our steady, organic growth, providing our team with stability, fairness, and a supportive work environment. As a 100% remote company, we value flexibility and contributions to the general success.
What Will You Do
- Understand Our Clients:Dive deep into the needs, preferences, and challenges of the customers who use our products.
- Become Master Our Products: Gain in-depth knowledge of our developer’s tools and ecosystem.
- Create Impactful Content: Create high-quality, compelling content that resonates with our audience.
- Analyze and Optimize: Evaluate the effectiveness of your content and refine it to achieve the best results.
Must-Have Skills
- Varied Writing Experience: We’re looking for a writer who can seamlessly switch between crafting compelling marketing copy and precise technical documentation.
- Tech Enthusiasm and Fast Learning Ability: Our tools are technically complex. You should be eager and able to quickly learn about new technologies and concepts.
- WordPress Expertise: You should be familiar with WordPress, including its admin panel, theme/plugin installation, Gutenberg editor, FSE themes, and content structures like Posts, Pages, and taxonomies.
- Strong Writing and Editing Skills: Your English writing and editing skills should be top-notch, suitable for a global audience.
- SEO & Analytics Knowledge: You should have experience and skills with using SEO tools like Google Analytics and Ahrefs (or similar) and understand that the heart of effective SEO is producing excellent content.
Nice-To-Have
- UX Writing Experience: It’s great if you have experience writing texts for user interfaces.
Key Personal Qualities
- Curiosity and Creativity: You love everything about content – testing, reviewing, researching, and even client communication; everything to make your writing as effective as possible.
- Attention to Detail: You ensure accuracy and clarity in everything you write.
- Flexibility: You can manage to work on several products providing various types of content.
- Clear Communication: You’re excellent at explaining complex ideas simply and understanding others.
- Patience: You are hard-working and persistent.
What We Offer
- 100% remote position,
- Body And Mind Movement (BAMM) program to support your physical activities and other hobbies,
- A computer budget to make your workplace better,
- A Kindle device with an access to our company Amazon account,
- We respect national holidays in each country and want you to have a rest on those days,
- Being a part of a team of smart, self-driven iniduals,
- Great opportunity to progress and advance,
- Collaborating with team members across the globe.
If you’re a driven writer with a passion for technology and content creation, we want to hear from you. Apply today and become part of a global team making a real impact on users across the world!
We are seeking a talented AI Video Editor to to join our team at Contra. As an AI Video Editor, you will leverage your skills to produce high-quality video content. This role is perfect for those who are passionate about video editing and are eager to work in a dynamic and independent environment. This role requires a deep understanding of video editing processes, strong creative instincts, and experience working with AI-powered platforms.
**
What you’ll be doing**- Edit and create engaging video content using AI tools.
- Collaborate with our team to understand project requirements and deliverables.
- Ensure all video content meets our quality standards and aligns with our brand guidelines.
- Integrate AI-based insights for video performance, analyzing engagement and viewer behavior for iterative improvements.
- Apply AI to create dynamic visual effects, motion graphics, and animations that align with project goals.
- Experiment with AI techniques to create innovative and original video content, including AI-generated subtitles, automated scene changes, and facial recognition for editing.
**
About the position**We are looking for a skilled AI Video Creator to join our team at Contra. The ideal candidate will have a passion for video creation and a strong understanding of AI tools that automate and enhance the video production process. This role combines technical expertise with creative vision to create compelling video content at scale.
**
What you’ll achieve**- Develop high-quality videos using AI tools and software
- Collaborate with the team to conceptualize and produce video content
- Stay updated on industry trends, emerging AI video creation tools, and best practices.
- Analyze and refine AI-generated content, making necessary adjustments to ensure videos meet creative and brand standards
- Customize AI-generated content to fit brand guidelines and ensure that the final output aligns with project objectives.
- Manage multiple video projects simultaneously, ensuring timely delivery and high-quality output.
- Monitor video performance metrics (views, engagement, click-through rates) and use AI-based analytics to suggest content improvements.
**
About the role:**Contra is looking for a creative and strategic Social Media Manager to oversee our brand’s social media presence. The ideal candidate is an experienced social media expert who can create and implement effective strategies to engage our target audience, build brand awareness, and drive growth across multiple platforms. You will manage day-to-day social media activities, including content creation, community management, and performance analysis. You will work independently to create and implement effective social media strategies that align with Contra's brand's mission and goals.
**
What you’ll deliver:**- Develop and execute social media strategies to meet Contra's brand and marketing goals.
- Create, schedule, and publish engaging content across social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.).
- Monitor social media channels, respond to comments, messages, and interact with followers to foster a strong online community.
- Collaborate with the marketing and creative teams to align social media content with broader campaigns.
- Use social media management tools (e.g., Hootsuite, Buffer, etc.) to plan and track content.
- Analyze social media performance using analytics tools, generating reports, and identifying opportunities for improvement.
- Stay up-to-date with industry trends, platform updates, and emerging best practices.
- Manage paid social media advertising campaigns and optimize for performance.
- Work with influencers, brand ambassadors, and partners to amplify content.
**
About the role:**Contra is looking for Content Creators. The ideal candidate can produce engaging, high-quality content across various platforms. A strong storyteller with a knack for crafting compelling content that drives engagement and aligns with Contra's brand’s goals. You will be responsible for generating content for social media, blogs, websites, and other digital channels, ensuring it resonates with our target audience.
**
What you’ll deliver:**- Develop, write, and edit engaging content for social media, blogs, websites, and other digital platforms.
- Collaborate with marketing, design, and other teams to create compelling visuals and multimedia content.
- Research to ensure content is accurate, relevant, and up-to-date.
- Monitor industry trends and audience preferences to inform content strategies.
- Optimize content for SEO and ensure it adheres to brand guidelines and tone.
- Edit and proofread content for accuracy, clarity, and consistency.
- Manage content calendars and deliver content on time for campaigns and promotions.
- Analyze content performance using analytics tools and suggest improvements.
- Stay current with content trends, platform changes, and best practice
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Contra is seeking a skilled and dedicated Remote Backend Engineer to join our team on a part-time basis. The ideal candidate will possess strong proficiency in TypeScript and JavaScript, along with an in-depth understanding of React and React Native. As a company, Contra offers a networking platform that allows users the freedom and opportunity to work independently.
**
Expectations:**- This is a remote role but candidate must be based in the United States
- Proficient in TypeScript and JavaScript.
- In-depth understanding of React and React Native.
- Familiarity with the following concepts:
- SEO
- Semantic HTML
- A/B Testing
- CI/CD
- Unit and Integration Testing
- Git
- Command Line
- Cloud Environments
- Containerization
- Performance Profiling
- Security Testing
- Experience with SQL databases (NoSQL is a plus).
- Experience in building RESTful and GraphQL APIs.
- Solid understanding of object-oriented programming principles.
**Ready to have an impact?
**Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.
Hear from the hiring manager: We’re looking for a talented Project Manager to ensure the smooth delivery of customer projects and who will drive client satisfaction through end-to-end project management. If you're passionate about delivering quality solutions and improving processes, this role is for you. You’ll be part of our international customer team, working alongside our Customer Acquisition, Customer Success, Development, and Product teams.
The Project Manager is a key client-facing role within Publitas. You will be tasked with ensuring that our enterprise clients are onboarded on our SaaS platform quickly and with a high level of quality and customer satisfaction. You will also be required to consult with our existing client base to scope and deliver new, innovative solutions to their ongoing challenges.
Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.
**
Take ownership by:**- Solution consulting
- Lead and participate in client-facing workshops to scope and design a fit-for-purpose solution. Work closely with the Customer Success team to help them define long-term client success metrics.
* Assist the end-user as the key subject matter expert relating to Publitas.
- Project management, delivery, and client satisfaction
- Lead the successful delivery of client projects, ensuring high levels of client satisfaction throughout the entire project lifecycle.
* Proactively manage client relationships, acting as the key point of contact to ensure alignment between client needs and project goals. * Oversee all aspects of project management, from requests to estimation to planning and delivery. * Plan and create detailed project timelines, ensuring clear documentation of meeting notes, project progress, and risks. * Develop comprehensive project plans in consultation with both internal and external stakeholders. * Monitor project performance, progress, and resource capacity to ensure timely and high-quality deliveries. * Maintain proactive communication with clients and stakeholders, informing them of project status, milestones, and potential issues. * Develop new project documentation, including project plans, detailed timelines, communication plans, and stakeholder maps. * Ensure all documentation is kept up to date and easily accessible for internal teams and clients alike. * Provide regular project updates and status reports to clients and stakeholders. * Identify, categorize, and escalate delivery risks. * You’ll consult clients on their design/technical best practices and make suggestions based on our current services package. * Ensure clients and internal stakeholders are aware of project status, outstanding tasks, and agreed timelines while keeping projects within plan. * Following projects through the entire project life-cycle, working in an agile environment.
**This challenge will suit you if:
**- Fluency in English and German
- Prior experience working directly with clients to understand requirements and implement technical solutions.
- Experience with Digital publishing/Marketing and Retail clients.
- Knowledge and experience of project management methodologies and design.
- Experience using Asana, JIRA, or a similar project management interface.
- You have a basic understanding of HTML, tag management software, SEO and Google Analytics, as well as basic knowledge of Adobe InDesign/Photoshop.
- Must be a natural problem solver.
- Have significant commercial acumen.
- Proven track record in delivering SaaS implementation projects.
- Skilled communicator with the ability to identify and engage key stakeholders.
- Excellent organizational and planning skills.
- Currently based in the EU.
**Bonus:
**- Fluent in Spanish
**
What we provide to help you achieve results:**- Competitive, market-related compensation.
- Twenty-five vacation days per year and your National Holidays off.
- Work from anywhere you desire.
- A monthly shared office space/co-working allowance.
- A one-time home office setup stipend.
- A top-of-the-line MacBook.
- Monthly wellness allowance to stay healthy while working remotely.
- Annual retreats in some of the greatest cities in the world.
- Free books in Kindle and Audible store.
- We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.
Please also have a read through our Recruitment FAQ
_Publitas is proud to be an Equal Opportunity Employer. We strive to create an inclusive environment that empowers our employees all over the world. We want you to feel welcome, respected, and valued for who you are — it's our differences that make us stronger! We celebrate ersity and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Publitas welcomes all, we invite you to apply and join us!
_Circle is looking to hire a VP, Global Capital Markets to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in San Francisco CA.
GXA is looking for an energetic and experienced cold caller/telemarketer to join our company to build and develop its sales force. This is a ground floor sales position, meaning there is tremendous growth opportunity moving forward with immediate income opportunity and long-term growth.
"REQUIREMENT: DO NOT APPLY IF YOU DONT SPEAK FLUENT AMERICAN ENGLISH"
The Company
For more than 20 years, our clients have relied on us to provide Business IT Consulting and managed technology solutions and support to innovate their business, improve operational efficiencies, achieve competitive advantages, and simply put - build stronger businesses.
We provide our clients with a myriad of business IT solutions throughout the Dallas-Fort Worth Metroplex in every major industry.
Job Summary
The Inside Sales Representation (ISR) role is purely a hunter role, and the compensation plan is designed to reward hunter mentality and activities.
The primary prospecting activity is actively calling business prospects over the phone. Sending direct emails. You can develop your own areas of market focus and lead generation mix but cold calling is essential.
You will be planning and organizing your day to be most productive including outbound calling, appointment setting. Relationship building with prospects is critical in this role.
High Call Volume Experience Required
Requirements
· Make at least 100 calls to business executives in Texas
· Speak to as many decision makers as possible.
· Deliver "Our Message" to every qualified prospect you talk to
· Schedule at least 3 Qualified appointments per week: Face to Face meetings are preferred, if not a Zoom meeting.
· Build and maintain a warm 1300 prospects database. Very Important Outcome
· Track activities in HubSpot
· Maintain a positive, professional attitude
· Qualifying prospects against clear criteria
· Be a team player.
· Schedule prospect meetings directly on Outside Sales calendar
· Provide reporting of progress against daily, weekly, quarterly goals
Qualifications:
· MUST SPEAK FLUENT AMERICAN ENGLISH
· 5 YEARS OF SUCCESSFULL BUSINESS TO BUSINESS COLD CALLING A MUST
. HIGH ENERGY, GREAT ATTITUDE AND RELENTLESS HARD WORKER
. Education: Minimum associate or bachelor's degree (or equivalent job experience).
· Proven ability to reach, access and secure meetings with appropriate decision makers
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Support Team Lead (LATAM)
At Rivo we're looking for a Support Team Lead (LATAM) to join our team.
Full-time · Remote (LATAM)
**Who we are
**Rivo is a loyalty and referrals platform for Shopify created to drive revenue and retention. We’re a team of ~12, scrappy, fast-acting, growth-minded people who like to GSD. Our team brings experience from Shopify, Airbrake, InVision, Github, Amazon & Shogun.
We're an entirely remote team spread across 8 countries and 11 cities. This position is 100% remote.
**About the job
**As the Support Team Lead, you’ll be responsible for managing and mentoring a team of customer support representatives based in the Philippines. Your primary goals are to ensure timely and effective issue resolution, enhance customer satisfaction, and drive the collection of 5-star reviews from our customers. This role requires leadership skills, a customer-centric mindset, and the ability to thrive in a fast-paced, remote work environment.
**What You'll be doing
**- Team Management:
- Lead, mentor, and manage a team of customer support representatives.
- Set clear performance expectations and provide regular feedback.
- Conduct performance evaluations and develop improvement plans as needed.
- Customer Support Operations:
- Oversee daily support operations to ensure prompt and accurate issue resolution.
- Ensure the team adheres to established SLAs and KPIs.
- Customer Satisfaction:
- Implement strategies to enhance customer satisfaction and loyalty.
- Drive initiatives to collect and increase the number of 5-star reviews from customers.
- Collaborate with operations and product to resolve complex customer issues and improve overall customer experience.
- Reporting and Analytics:
- Generate and review reports on team performance, customer satisfaction, and ticket resolution.
- Use data-driven insights to optimize support processes and achieve targets.
- Report key metrics and insights to senior management.
- Training and Development:
- Identify training needs and organize regular training sessions for the support team.
- Stay updated on product features, industry trends, and best practices to ensure the team is well-equipped to assist customers.
**Qualifications & who you are
**- Proven experience in a customer support or team lead role, preferably in a SaaS, Shopify or tech environment.
- Strong leadership and team management skills, with a track record of driving team performance.
- Excellent communication skills in English (both written and verbal).
- Customer-centric mindset with a focus on delivering exceptional customer service.
- Ability to work across flexible schedules and timezones
- Ability to analyze data and use insights to drive performance improvements.
- Experience working in a remote environment and managing remote teams.
- Familiarity with support tools like Zendesk, Intercom, or similar platforms.
- Scrappy, fast and resourceful
- Self-driven with an entrepreneurial approach and ability to work autonomously with limited guidance / supervision
**Benefits
**- Fully-remote.
- Regardless of the type of contract (employee or consultant), there is a guaranteed minimum of 18 days off per year.
- Freedom to work where you're the happiest and be a part of a team that cares about your success and well-being.
**Things we avoid
**- Micro-managing
- Egos
- Drama
Apply for the job
Do you want to join our team as our new Support Team Lead (LATAM)? Then we'd love to hear about you!
**
A sales position with soul.**At Yoko Co, we know that life is short, which is why we exclusively serve clients who are working to make a positive impact. From rescuing pets, to saving lives, to building communities for brilliant minds, the work you do here will help make the world a better place.
Our team is made up of people who are passionate about the work they do, the missions of the clients they serve, and, importantly, their craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From project managers to strategists, developers to designers, we bring out the best in each other.
**
Why work at Yoko Co?**- Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us.
- 4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too. Work-life balance FTW!
- High performance, no jerks. You’ll collaborate with good people who believe in doing great work.
- Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
**
If you work here, you’ll:**- Regularly perform outreach and networking across a mix of media to build relationships with people in inspiring and exciting organizations to help them maximize their positive impact in the world.
- Lead the sales process for our accounts and prospects, from initial conversations to proposals, presentations, demonstrations, and contracting.
- Be the first line of screening to ensure optimal fit and alignment between our team and potential clients.
- Occasionally help support other team members sales conversations or initiatives and paperwork for new and existing clients.
- Serve as an example of our culture and values.
**
You’ll do well in this position if you:**- Have 3 or more years of experience in selling digital marketing and website design and development. (Bonus points if you’re familiar with WordPress.)
- Can lead a room consisting of anyone from senior executives to entry-level employees and help understand their needs (declared and revealed) and position our team appropriately.
- Have a personality that is energized by interaction with others.
- Naturally find yourself taking the initiative to solve problems, and make things better.
- Operate comfortably at a fast pace with multiple projects, helping teams react to fluid situations.
- Are an excellent communicator across all mediums: In person, video, or in writing.
- Can meet people at their level of strategic or technical experience and naturally educate them.
**
However, maybe don’t apply if:**- You prefer opportunities to come to you. Sure, some of that will happen, but as the saying goes fortune helps those who help themselves. Regular outreach and networking are a non-negotiable part of this position.
- You’ve ever said “that’s not my job” or “that’s below my pay grade.” While we try to utilize everyone in the best way possible, sometimes it’s more important to roll up your sleeves and prove you’re a part of a team.
- You’d rather wait for someone to tell you what to do.
**
The interview process:**You’ll do 3-4 interviews with various team members, starting with a short culture interview, and then moving on to more specialized conversations. Somewhere in the middle of the process, you’ll likely do a short practical assessment to ensure you can deliver at the level it takes to be successful here.
**
If you work here:**You’ll get a competitive salary, unlimited time off, a flexible schedule, the ability to work wherever you want, a personal development budget, federal holidays, and multiple weeks off at the end of the year to recharge. We also provide profit sharing to everyone on the team. If you’re in the US, we offer health insurance, disability and life insurance, and 401k matching.
**
A little more about us:**We’ve been in business for over a decade, our whole team is remote, we’ve been named the Best Place to Work by the Inc. 5000 and the Washington Business Journal, and you can poke around our website to learn more.
**
To apply:**If you’re interested, fill out our application form. (An actual human from our team looks at every submission. P.S. – We encourage you to include a video message!)
We take applicants from all over the world. However, you must be willing to work a schedule that has a reasonable overlap with normal US business hours.
We’re seeking a Director of Revenue with experience owning and driving all things revenue. Someone who aligns with the “To Sell is Human” mindset and understands that nothing changes, nothing improves, until someone “sells” something.
**
Why work at Yoko Co?**- Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us.
- 4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too. Work-life balance FTW!
- High performance, no jerks. You’ll collaborate with good people who believe in doing great work.
- Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
We value team members who are motivated by our mission and driven to make a positive impact. If you have a passion for excellence, a growth mindset, and a commitment to collaboration, we’d love to hear from you.
**
If you work here, you’ll:**- Own Revenue – You’ll be the point person responsible for top line revenue. This includes driving in new opportunities and options that are well aligned with our culture and capabilities.
- Be Data Driven – The buck stops with you, marketing, outbound sales, inbound activities, and networking all generate data. You’ll make sure it is all tracked, reported, and acted on appropriately.
- Oversee the systems to coordinate the collection of this data and automated actions based on it, including list management, lead scoring and nurturing, follow-up tasks, and team assignments.
- Take initiative and drive action. This role oversees the integration of the generated insights into go-to-market strategies and communicates these to customer success, sales, and marketing teams. This includes using data to customize social-media messaging and websites and producing automated content to entice customers. The goal is to document and spur revenue to full capacity.
- This role is also expected to play a direct role in critical sales initiatives, maintain an additive professional network, and serve as a model for our team and an example of our culture.
- Be able to drive and support high-level technical discussions about clients’ problems and our services and solutions.
- Find ways to build relationships and authentically connect with people. Talk about more than just “business.”
- Understand the duality of our workplace culture – that while the work we do is serious, we don’t take ourselves too seriously.
- Provide mentorship and feedback to other members of the Growth team, to help them grow (and they’ll do the same for you).
**
You’ll do well in this job if you:**- Have a firm grasp of digital strategy, web design and development, content marketing, search engine optimization, content management software, and the platforms that can help make it happen (things like WordPress, Google Analytics, etc.)
- Have experience successfully leading a sales team with marketing support through successful campaigns to drive revenue and meet goals.
- Have experience in the website and/or software design and development industry. Adjacent experience in digital marketing, PR, or technology consulting is beneficial.
- Understand how to design and execute on campaigns that generate results, and an ability to adapt and pivot as needed when those results aren’t as expected.
- Understand the fundamentals of the sales process, be diligent and detail-oriented in devising solutions and supporting the courting, proposal, and contracting process.
- Set meaningful goals, both for yourself and your departments, and ensure they are achieved.
- Can communicate comfortably, clearly, and empathetically with executives, marketers, and stakeholders.
- Are flexible and understand that sometimes you’ll have to wear an unexpected hat or two when the situation calls for it.
- Bonus: Existing professional networks, council, or board memberships.
**
However, maybe don’t apply if:**- Being a part of multiple deals and multiple initiatives at a time isn’t something that excites you. This role is ideal for someone who is energized by problem-solving and lots of interaction with others. If those things wear you out, this will not be the long term role for you.
- You’ve ever said “that’s not my job” or “that’s below my pay grade.” While we try to utilize everyone in the best way we possibly can, sometimes things can get dicey and we have to pitch in to help reach the finish line.
**
What you get:**You’ll get a flexible schedule, unlimited time off, a competitive salary, a profit share bonus (starting in your second year), the ability to work wherever you want, a personal development budget, and all US federal holidays and multiple weeks off at the end of the year to recharge. We’ll also offset your entire carbon footprint. If you’re in the US, we also offer health insurance, disability and life insurance, and 401(k) matching.
**
More about us:**We’re a group of people who are passionate about the work we do, the clients we serve, and improving our craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From developers to designers, project managers to strategists, we bring out the best in each other.
We’ve been in business for over a decade, our whole team is remote, we’ve been named the Best Place to Work by the Inc. 5000 and the Washington Business Journal.
**
To apply:**If you’re interested, fill out our application form. (An actual human from our team looks at every submission. P.S. – We encourage you to include a video message!)
This position is only open to people located in the contiguous US.
Position Title: Editor in Chief
Location: Lisbon, Portugal or Remote
Type: Full-Time
Position Summary:We are seeking a seasoned and visionary Editor in Chief to lead our editorial team and drive the growth of our sports and sports betting content. The ideal candidate will have a proven track record in sports journalism, a good understanding of SEO and Google Discover, and a strong network of industry contacts. This role involves creating exclusive content that attracts citations from other media outlets, optimizing content for maximum traffic, and building a top-tier editorial team.
Reports To: CEO/Founder
About Us: Telecomasia Sport is a sports media outlet dedicated to providing the sports news, exclusive interviews, and expert sports betting content. We serve both sports enthusiasts and bettors, offering comprehensive sports coverage, picks & tips, hosting a score center and free2play tipster game on our platform. We run our outlet in countries of Asia, Africa, Latam and are planning to expand to North America. Our Team has a proven track record with most of the competences needed to develop our business hosted in-house (dev, SEO, product, etc)
Key Responsibilities:
Editorial Leadership:
Lead, mentor, and manage the editorial team, including writers, editors, and multimedia content creators.Develop and implement editorial strategies that align with the company's goals, focusing on both sports news and sports betting content.Ensure all content is accurate, engaging, and aligned with our brand voice, catering to both sports fans and bettors.Organize and maintain processes to ensure exclusive content distribution across top media outlets increasing citations.
Content Development & Exclusive Reporting:
Oversee the creation of high-quality sports and betting-related content, including news articles, features, interviews, tips, and live score updates.Develop a strategy to produce exclusive news and insights that will attract citations from other media outlets.Collaborate with the team to generate innovative content ideas that resonate with our audience and stand out in the industry.Implement editorial processes and guidelines to maintain consistency in content quality across all platforms
SEO and Traffic Optimization:
Understand and implement SEO best practices to ensure content is optimized for search engines, particularly Google Search and Google Discover.Analyze traffic data to continuously refine content strategies and maximize website visibility and audience reach.Collaborate with the in-house SEO team to create new strategies to maximise trafficStay updated on the latest SEO trends and algorithm changes to keep the content competitive in search rankings.
Networking and Partnerships:
Leverage your existing network of journalists, editors, and industry professionals to enhance content quality and distribution.Establish and maintain relationships with top sports media outlets, industry experts, and key stakeholders in the sports and betting industries.Secure exclusive interviews, partnerships, and collaborations with athletes, sports organizations, betting companies, and other media outlets.
Qualifications:
- Experience: Minimum of 7-10 years in journalism, with at least 3-5 years in a senior editorial role, preferably within sports or sports betting media.
- Network: Established network of journalists, editors, and contacts within top sports and betting media outlets.
- SEO Expertise: Understanding of SEO, Google Search, and Google Discover
- Content Expertise: Deep understanding of sports journalism, with the ability to produce and oversee erse content formats, organise content distribution.
- Analytical Skills: Ability to interpret audience data and make data-informed decisions to enhance content strategies.
- Passion for Sports and Betting: Strong knowledge and passion for various sports and sports betting, with a commitment to staying updated on the latest developments.
Company Overview:
VirtualMate Solutions LLC is a leading manufacturer of high-quality sex dolls, dedicated to innovation, safety, and exceptional customer service. We are seeking bloggers, social media influencers, and content creators to join us as Affiliate Marketing Partners to help promote our products and drive sales.Job Description:
As an Affiliate Marketing Partner, you will earn a commission by sharing information about our products and brand. You can promote our sex doll products through your blog, social media platforms, or other channels, helping us expand our market reach and brand influence. You will receive a 15% profit share on sales generated through your referrals.Key Responsibilities:
- Share our product information and promotional links on your platforms.
- Create engaging content that aligns with our brand image to attract your audience.
- Monitor the performance of your promotions and provide feedback to optimize marketing strategies.
- Maintain communication with our team to receive the latest product information and promotional activities.
Qualifications:
- Active social media accounts or a blog with a relevant audience.
- Interest and understanding of sexual health and adult products.
- Ability to create compelling content and strong communication skills.
- Self-motivated and capable of independently managing promotional activities.
We Offer:
- Competitive commission structure with a 15% profit share.
- Flexible working hours and remote work opportunities.
- The chance to collaborate with a dynamic brand team.
Application Process:
Please send your resume and relevant links to [email protected], with the subject line “Application for Affiliate Marketing Partner.”What does a Director of Partnerships do?
At PSBLTY Company, we believe in the power of boldness and authentic growth. Our Director of Partnerships plays a critical role in expanding our reach and impact by securing speaking and partnership opportunities for Chris, our lead speaker and business strategist.
**In this role, you will learn:
**Booking & Managing Speaking Opportunities: Proactively identify and secure speaking engagements for Chris, our founder, including webinars, in-person presentations, and corporate training sessions. This includes pitching Chris to potential partners and coordinating all details of the engagement.
Coordinating Logistics: Ensure all logistics are handled smoothly. This includes coordinating travel with his executive assistant, coordinating with event hosts to ensure they have all necessary materials (e.g., bios, headshots), and making sure Chris is fully prepared for each engagement.
Follow-Up & Relationship Management: Maintain strong follow-up processes to ensure engagements are confirmed and all details are meticulously managed. You will be the point of contact for partners and responsible for ensuring a seamless experience from start to finish.
Sales & Organizational Skills: This role requires a unique blend of salesmanship and organizational prowess. You must be bold enough to pitch Chris as a speaker, but also detail-oriented to manage all follow-up and coordination tasks effectively.
Who will you work with?
You will work closely with Chris to identify the best opportunities and Marisa, Chris's EA, to ensure all travel and logistical needs are met. Additionally, you'll collaborate with our broader team to align speaking engagements with our strategic goals.
Where will you work?
Anywhere you want! There is no "PSBLTY" office.
This is a fully remote position, giving you the flexibility to work from home or any location that inspires you. That means you have the flexibility to work from home, or a co-working location, or to take the family to Peru for the summer and work from your terrace overlooking Machu Picchu.
You will own 3 primary metrics as a Director of Partnerships:
- Booking-to-Engagement Ratio: Ensuring that most opportunities pitched result in confirmed speaking engagements. The goal is a minimum of 8-10 speaking engagements per month, including a mix of webinars, in-person presentations, and corporate training sessions.
- Marketing-Qualified Leads Generated: Ensuring that the Chris is speaking to potential client partners who are the ideal fit for our business
- Closed Business: The gross amount of sales derived from the booked opportunities and generated MQL's (marketing qualified leads)
Those 3 primary metrics will be supported by a number of strategic activities:
- Scouting engagements. You will constantly be on the hunt and using your Google and social media skills to find potential audiences for Chris.
- Securing regular engagements. When you've identified a potential audience, you'll use our proven scripts to book the opportunity.
- Follow-Up: Ensuring all potential opportunities are fully explored and all necessary logistics are confirmed.
What does PSBLTY Co. do and why?
We believe limitation is created, and PSBLTY exists. We also believe you deserve the freedom to be your most bold, authentic self everywhere, all the time, and with everyone.
We are known for helping entrepreneurs and business owners unlock a level of growth in their income and impact beyond what they thought possible. We are committed to setting 10,000 leaders free to be their most bold, authentic selves with the language to back it up.
We are committed to changing the world of work.
We help clients uncover their identity, unlock their message, and unleash their impact by either working with them 1:1 or in a group coaching program.
Our core values, otherwise known as PSBLTYisms are...
- Boldness is your birthright. We believe that most everything you want in life is just on the other side of you being bold enough to ask for it or declare it.
- BMW - Be My Word. We believe the only thing that any of us have is our word. We believe massive doors of opportunity swing on the hinges of dependability. We strive to be our word in everything we do and be leaders who can always be counted on.
- ABC - Always Be Creating/Always Be Committing. We are always looking for opportunities to create more value and create more possibility for ourselves and others. We believe commitment rocks the world. We are committed to always committing ourselves and committing our clients to pursue what's actually possible.
- Be 100 - 100% responsibility, 100% of the time. We believe there is a level of performance that can be achieved beyond what most think is possible when everyone is willing to accept 100% responsibility 100% of the time.
- Straight at it. There is power in authentic conversations. We believe that the only way to approach an authentic conversation is to go straight at it.
What's It Like Working at the PSBLTY Company?
Culture of Collaboration:
- You will be onboarded by our company leaders and have access to ongoing training and development
- Work in a supportive environment with direct access to Chris and our leadership team
Opportunities for Growth:
- This role offers significant growth potential, with opportunities to take on more responsibilities and advance within the company
Support and Coaching:
- You'll have direct access to our Founder and the extended team
- Each week on our team meeting, you'll collaborate with other PSBLY enrollment and marketing leaders as we work together to continually make your time more productive and valuable
- Every other week, you'll have the opportunity to be trained directly by a billion-dollar closer, one of the top enrollment and sales trainers in the world
- You'll also have access to our PSBLTY curriculum, materials, coaching, and methodologies, worth over $100K
P.S We have a highly 'humanized' hiring process- no black holes! We are intentional about each step, keep you moving forward quickly and Marisa from our team will be with you every step of the way.
We look forward to talking to you.
Requirements
You have 3+ years of success as a sales or business development role, with experience ideally in the B2B space
Track record of creating opportunities through identifying and closing strategic partnerships
You have strong organizational skills with a proven track record of managing complex tasks
You are bold, confident, and comfortable pitching high-profile opportunities.
You genuinely love listening
You are able to work independently and manage multiple relationships simultaneously
You understand the importance of getting the details right and following up
You take ownership for your results
You are committed to "dotting the i's and crossing the t's" by embracing systems and processes that make everyone's lives easier
Ideally, you live in one of the 4 North American time zones and are available 9 am - 5 pm Monday through Friday for work, with occasional weekend calls as needed
Benefits
Work from anywhere (we're 100% remote)
Occasional travel, such as on-site team retreats
Competitive salary with generous commission
Base + Performance Bonuses: $50K to $90K Base + Commission (up to $100K+)
Professional development and growth opportunities
Access to our own PSBLTY live experiences, coaching, and training programs
* Want to know the status of this job? Visit: https://jobstatus.ai?id=9129 *
We need to kick our PPC campaigns up a notch. For years we've used an agency, and they've done a decent job for us, and our ads generate a substantial number of new customers month after month. NOW, it's time to add rocket fuel to our advertising program. We aim to hire a full-time PPC expert to replace our agency and drive even more growth through ads.
The typical agency might check in on the ads and make changes once a week or once a month. YOU, however, will be making changes constantly, testing ad copy and landing pages and audiences and making incremental improvements every day. Can you take an ads program that's already working well and make it perform even better?
My name’s Ajay, and my company is GMass. GMass is a Google Chrome extension that transforms Gmail into a powerful email marketing platform. Since 2015, we've grown into a profitable business with over 300,000 users who have rated us an impressive 4.8/5 stars across more than 10,000 reviews.
Our team is small, erse, and fully distributed, made up of multi-talented iniduals who wear many hats and do lots of different things.
Responsibilities include:
- Analyzing market trends, identifying target audiences and opportunities, and developing campaign strategies.
- Creating and launching ad campaigns from scratch, which includes developing high-converting landing pages, conducting keyword research, structuring ad groups, managing bids, and developing ad creatives.
- Continuously monitoring, managing, and optimizing campaigns to hit performance metrics goals such as CTR, CPC, CPA, and ROI, as well as adjusting strategies accordingly.
- Conducting regular A/B testing to identify high-performing ad creatives, landing pages, and targeting strategies.
- Collaborating with other team members to create compelling ad creatives that resonate with the target audience and drive conversions.
- Analyzing and reporting on campaign performance, and utilizing analytics tools to track and measure campaign performance in order to identify areas of improvement and provide actionable insights to improve campaigns.
- Staying up-to-date with industry trends, platform updates, and best practices to ensure optimal campaign performance.
- Developing and managing ad budgets, ensuring cost-effective campaigns align with overall company revenue goals.
Compensation: $80-$150k, based on several factors including skill level, qualifications, and location.
Location: This role is fully remote and is open to applicants everywhere. A strong fluency in English is necessary as our campaigns are in English.
To Apply:
- Email us at [email protected] and include “PPC Specialist” in the subject line.
- Please summarize your experience and qualifications in a cover letter. We will read every cover letter personally — and at GMass, the cover letter is more important than the resume. So if you have good qualifications but not necessarily email/B2B experience, explain how and why you’ll make the leap into what we’re doing.
- Say something to stand out and to make it clear you’re not using AI.
- Include a portfolio showcasing your writing samples and the campaigns you've created or managed. Please include links, if possible. We'd love to see the quality of your work and how it aligns with our projects, so show us your best!
- The most impressive candidates will be interviewed.
About Us
We are The Bunny Agency, a full-service agency with a passion for growth and creativity. Our 100% remote team specializes in helping OnlyFans creators scale their business and grow their revenue, providing end-to-end management, strategy, and content consulting.
Since our start, we’ve worked closely with creators to handle everything from social media growth, video editing, and fan engagement, allowing them to focus on what they do best—creating content. At The Bunny Agency, we are committed to delivering impactful results, maximizing revenue potential, and supporting our clients every step of the way.
Our mission is simple: help creators grow faster, smarter, and more efficiently, while maximizing their success.
⭐ What you'll do
- Expand and improve existing traffic sources and duplicate them on new creators
- Quality assurance and independent optimization of inidual creators
- Analyse sources and take data driven decisions
- Control and management of traffic employees
- Improvement of current traffic methods
🪞 Who you are
- Ideally you have run your own agency or have previous experience in the industry
- Completed vocational training is desired
- Good English language and writing skills
- Proactive work and the ability to solve problems independently
- 100% commitment (no part-time, no side-hustle, 100% our agency)
- The will to be part of our agency in the long term
🐰 Why The Bunny?
- Watch our creator trip from our unforgettable team retreat in Dubai
- Workations & Teamretreats
- 100% remote, global team
- Thank God It’s Monday Feeling
- Benefit directly from helping people succeed in life.
- Extreme Ownership & Impact
- High-Class Environment
- Our journey and our team 🚀
💙 Our Values
- High-Performance Mentality – Hold yourself to a higher standard. We are driven by excellence, commitment, and dedication. We take our work seriously.
- Loyalty – Stand by your team and our models. We’re committed to each other and our mission.
- Growth – Embrace the grind, because with it comes growth. We thrive on the personal and professional progress that comes with hard work. Enjoy the journey.
- Tough Love – Don’t shy away from healthy conflict. We hold each other accountable, pushing ourselves to meet our highest potential.
- Action Over Words – Make your actions match your promises. We don’t make excuses; we find solutions and go above and beyond.
💻 How We Work Together
- Productivity, Quality & Impact – We don’t track hours. We trust that as an adult, you know how to manage your time, meet your goals, and deliver at a high standard.
- Asynchronous Communication & Collaboration – Our team spans the globe, and we don’t expect anyone to work outside of their normal hours. That’s why we default to async communication.
- Respect for Deep Work – Get your focused work done during your regular hours, not squeezed in after a day full of meetings.
- Autonomy & Freedom – Build a work environment that suits you. We trust our team members with responsibility from the very beginning.
Interested?
Apply via this link: Click HereOur organization is seeking content writers to create articles and blog posts on a variety of topics.
The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).
Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):
- Health & beauty
- Fitness
- Home Decor
- Fashion
- Sports
- Do it yourself
- Finance
- Legal
- Medical
- Family/Parenting
- Relationships
- Real Estate
- Restaurants
- Contracting (plumbing, pool building, remodeling, etc.)
These are just some of the more general industries and topics that we cover.
To apply for this position please send an email with your writing sample or link to your published works to [email protected].
Requirements
- We ask that all work be completed using a word processor such as Microsoft Word or Open Office
- A reliable internet connection and the ability to meet deadlines
- Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
- Work well as a team member with the rest of our content management and editorial staff
Company Overview:
VirtualMate Solutions LLC is a leading manufacturer of high-quality sex dolls, dedicated to innovation, safety, and exceptional customer service. We are seeking bloggers, social media influencers, and content creators to join us as Affiliate Marketing Partners to help promote our products and drive sales.Job Description:
As an Affiliate Marketing Partner, you will earn a commission by sharing information about our products and brand. You can promote our sex doll products through your blog, social media platforms, or other channels, helping us expand our market reach and brand influence. You will receive a 15% profit share on sales generated through your referrals.Key Responsibilities:
- Share our product information and promotional links on your platforms.
- Create engaging content that aligns with our brand image to attract your audience.
- Monitor the performance of your promotions and provide feedback to optimize marketing strategies.
- Maintain communication with our team to receive the latest product information and promotional activities.
Qualifications:
- Active social media accounts or a blog with a relevant audience.
- Interest and understanding of sexual health and adult products.
- Ability to create compelling content and strong communication skills.
- Self-motivated and capable of independently managing promotional activities.
We Offer:
- Competitive commission structure with a 15% profit share.
- Flexible working hours and remote work opportunities.
- The chance to collaborate with a dynamic brand team.
Application Process:
Please send your resume and relevant links to [email protected], with the subject line “Application for Affiliate Marketing Partner.”About prePO 🌎
prePO is a decentralized asset provider offering onchain exposure to pre-IPO companies.
Our mission is to democratize pre-IPO investing—transforming a world of financial exclusion into a world of permissionless access.
The Dream Team 💫
At prePO, we are building a fully-remote, globally-distributed dream team. Like a professional sports team, we want every player on the field to be a superstar in their position and play extremely effectively with others.
We are also backed by world-class investors (>$4M in funding to date), including Republic Capital, IOSG Ventures, Maven 11, founders from Gnosis, 1inch, Gelato, and many more.
Our Values 💝
At prePO, the following team values describe the people we want to work with (and the people you would want to work with too!):
- Passion: being engaged and enthusiastic about the work, the mission, and making an effective impact on the world.
- Autonomy: being proactive, resourceful, and making decisions in prePO's best interest.
- Overcommunication: sharing feedback and all relevant information - directly, frequently, clearly and empathetically.
- High Performance: producing high-quality outcomes with speed and consistency, and continuously raising the bar for yourself and others.
- Focus: being laser-focused on high-priority, high-impact tasks that work us towards achieving prePO's mission.
- Incrementalism: delivering value via incremental iterations.
- Simplicity: seeking out the simplest solutions.
- Innovation: embracing creativity, and leading the industry with forward-thinking ideas.
- Decentralization: valuing solutions which are trustless, permissionless and automated.
The Role 💻
prePO is looking for a Senior Frontend Engineer to architect, develop, test, and deploy front-end code for novel DeFi applications.
Candidates should have excellent React proficiency, strong technical leadership, a consistent track record of solving complex engineering problems, and a deep passion for DeFi and crypto in general.
Our core tech stack is React, Next.js, TypeScript, Tailwind CSS for styling, Wagmi for EVM logic, Jest for testing, ESLint+Prettier for code style/safety, and Vercel for CI/CD.
Skills in DevOps and Backend engineering are a plus.
The Ideal Candidate 🏅
Our ideal candidate will:
- 3+ years experience as a frontend engineer in engineering-heavy organizations
- write clean, re-usable, reliable and performant React code
- have excellent 'UI sense', being able to create beautiful, consistent UI/UX from high-level wireframes
- synchronize smart contract and subgraph data with client-side state
- create functions that write to the blockchain by calling smart contract methods
- extend upon our standard patterns for implementing frontend Web3 functionality
- contribute to high-level decisions about prePO's front-end architecture
- research new technologies to adopt to improve our product or codebase
- collaborate with product owners, designers, and other developers
- contribute to other engineering needs as required, including devops and backend
- work at a very rapid pace with a large amount of ownership and autonomy
We are committed to fostering ersity and inclusiveness within our organization, and we strongly encourage candidates of all backgrounds to apply.
Note that we cannot offer visa sponsorships at this time.
Benefits & Perks 🎁
- Fully-remote work with flexible working hours
- Work on the bleeding edge of DeFi and crypto
- Team off-sites and sponsored hackathon trips
- Budget for learning / professional development / subscriptions
- Join a force for good - prePO has made a pledge to dedicate at least 2% of time, product, and profit towards charity
We look forward to your application!
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)
Scripta Insights is a high-growth, venture-backed healthcare IT company focused on lowering pharmacy benefit costs for self-insured employers, and their employees. We use sophisticated data analytics to identify savings opportunities making prescription drugs more affordable to our clients, and their employees, helping to improve quality of life and quality of outcomes.
Scripta’s portfolio of products use data analytics to review pharmacy benefit transactions allowing for better decision making both at the corporate level and at the employee level. The result is that self-insured employers, and employees save money on their pharmacy benefits every transaction, every day. Help us change the rules of healthcare and create the future! Help us outpace other innovators in healthcare to deliver better care to patients, decrease cost and improve population health.
The Clinical Advocate will work closely with our member advocates and other various teams across Scripta. This includes but is not limited to: Account Management, Business Operations, Marketing, Sales, and the Clinical Insights Team. This addition to Scripta will have top-notch communication and customer service skills, an exceedingly pleasant phone manner and the ability to work as a team. This person will be able to work independently and with little oversight of their day-to-day activities, while maintaining a high degree of professionalism. The Clinical Advocate must have the ability to critically think and assess members based on data (claims and eligibility) provided and feel comfortable with outreach to members to engage in dialogue to improve outcomes based on pharmacy utilization.
Essential Duties and Primary Responsibilities:- Member communications: Initiate and/or respond to member-initiated outreach and engagement via phone, email, or online chat.
- Provide appropriate education and answer questions about Scripta, Scripta’s applications and member’s medication utilization
- Evaluate needs of members and clients and be able to provide cost saving medication alternatives (identified by Scripta software).
- Identify community resources as appropriate to assist in overall reduction of medication costs
- Produce high quality documentation on an ongoing basis
- Answer incoming phone calls and live chats with Member Success team – to be a shared responsibility with the Member Advocates
- Provide feedback to ancillary teams within Scripta as well as clients on member engagement and needs based on engagement and claims analysis
- Carry out telephonic outreach for targeted member campaigns to increase member awareness of savings opportunities.
- This role will serve as point of escalation and shift lead, after standard business hours or when the Manager of Member Success is unavailable.
- Must possess both verbal and written communication skills in English and Spanish.
- Complete Special Projects as assigned
- Maintain HIPAA compliance through daily performance
- All other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
- Availability: 1pm - 10pm Eastern Time
- Bi-lingual: English and Spanish unless exempt when hired.
- Communication: Excellent listening, verbal, and written communication skills
- Ability to prioritize and organize large volumes of work
- Self-motivated and self-starter
- Excellent customer service skills – must be MEMBER OBSESSED!
- Proficient in navigating internet as well as multiple operating systems and applications
- Compliance: Must understand HIPAA standards and hold privacy in the highest regard when engaging with members and clients
- Problem Solving: Identifies needs and takes independent action to implement change when and where it is needed; results driven.
Education- must meet one of the following:
- Bachelor's Degree (Preferred) or completion of equivalent secondary level nursing education and is a licensed Registered Nurse (RN) with 2 or more years of clinical experience or was a previously licensed RN with no history of revocation, voluntary surrender, fine or civil penalty, or exclusion from government payer programs within the last 5 years, and with 5 years of acute clinical experience.
- B.S. Pharm or PharmD and is currently licensed in the US.
- Licensed Practical Nurse (LPN) with 5 or more years of experience in acute clinical or physician practice setting.
Experience
- Experience working remotely in healthcare/insurance/pharmaceutical industry, Preferred.
- Pharmacist must have experience working in retail pharmacy, 2 years minimum
- Case Management Experience, Preferred
- Pharmacy Benefit Manager (PBM) Industry Knowledge Preferred
- Self-Funded Insurance Experience Preferred
- Experience and competency using Microsoft / Google suite of office products including Excel/Sheets, Required
- Experience in utilizing various computerized documentation tools to capture client interactions and accessing member detailed information, Required
Disclaimer: Diversity creates a healthier atmosphere: Scripta Insights is an Equal Employment Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Independent contractors have no specified contract term and can be terminated at will.
As a "Backend Manager," your primary responsibility will be leading a team of chat agents.
We're looking for someone who can effectively manage and inspire their team while also being comfortable analyzing data.
This role requires creativity and strong conversational skills.
We offer a competitive salary, remote work opportunities, performance-based bonuses, flexible hours, and excellent career advancement prospects within the company!
Key Responsibilities:
- Maintain focus and dedication at work- Hold engaging and meaningful conversations- Exhibit professionalism at all times- Provide clear instructions to team membersRequirements:
- Strong emotional intelligence (EQ)- Reliable, high-speed internet- Laptop or desktop computerIf you think this applies to you, write us an email and answer the following questions:
1. What's your name and where are you from?
2. How much experience do you have in social media?
3. Describe yourself in 3 words: