Head of Operations

remote

Job Description:

Pathstream is hiring a Head of Operations. This is a full-time exempt role reporting to the Chief Operating Officer.

WHAT WE DO

Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization’s frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our enterprise partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. We impact companies’ bottom lines with improved productivity, increased retention, and differentiated quality of customer experience; employees experience the benefits of greater success in their current roles while unlocking future professional growth.

THE ROLE

As Pathstream expands its work with Fortune 500 companies, we are seeking a Head of Operations to ensure effective project management of client implementations, coordination around client-facing issues, and improvements to our customer support operations. Over time, you will be expected to grow your team as our client needs expand. You will also be expected to look for opportunities to streamline our work and processes so that we continue to run efficiently.

This role requires significant cross-functional coordination across multiple operational teams and our Revenue/Customer Success team. As new features or learning design elements are rolled out, you may also need to coordinate with our Learning Design, Product and Engineering teams. You need to be extremely organized, detail-oriented and a great communicator. You should be comfortable preparing for and representing Pathstream at client meetings where needed, and be able to quickly translate client requests into actionable next steps for the internal team. You are great at triaging issues as they arise, can quickly learn how to best balance client priorities and team constraints, escalating issues to the right internal/external stakeholders as needed.

Client implementations and expansions

• • Drive cross-functional project management to ensure successful client implementations and expansions
  • Be the main internal coordinator to resolve client requests and issues, trouble-shooting internally with your cross-functional collaborators till issues are resolved
  • Work with the Customer Success team to ensure clear lines of communication with the client and that client feedback is gathered where needed
  • Strong at diagnosing the root cause of issues and identifying solutions (including new technologies) that are feasible and strategic, working with COO and other relevant stakeholders to make these changes
  • Establish, document and adapt repeatable processes and best practices for managing launches and implementations across multiple clients.
  • Ensure consistent adoption and use of these processes and materials across teams.
  • Over time, as client roster expands, grow and manage team running implementations and expansions
• Oversee existing program operations team
  • Ensure day-to-day program operations function runs smoothly and effectively, making role and resourcing adjustments as needed
  • Work with existing team to build out and mature our user support / help desk function
  • Define and monitor team OKRs

ABOUT YOU

• Excited about developing the potential of frontline workers
• Excellent and experienced cross-functional project manager
• Experience with leading operational teams and knowledge of how to balance client requests with operational constraints
• Experience with running a user support / help desk team (bonus)
• Data savvy, slideware proficient and experienced with a range of systems used by our teams (project management software, CRMs, ticketing software, messaging systems)

WHAT WE OFFER

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Competitive salary commensurate with experience
• • Zone 1 (SF Bay Area/NYC): $138K-160K
  • Zone 2: $115K-134K
  • Zone 3: $110K-128K
• Comprehensive benefits package
  • 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents
  • Health, commuter, and parking flexible spending accounts
  • Employee Assistance Program (mental health, financial health, legal support, and more)
  • Free access to wellbeing apps like Ginger and Headspace
  • Flexible paid time off and paid holidays
  • Generous paid parental leave
  • Short and long-term disability insurance
  • Annual professional development budget
  • Company-provided laptop
  • Remote-first culture
  • Life insurance (100% company paid)
  • 401(k)

Title: Senior Director, Generative AI Solutions and Operations

Location: Needham Remote

Head of Generative AI Solutions and Operations

Remote position – US

Job Description:

Who we are:

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What you’ll do:

This is a senior leadership position that will have exposure across the entire business, influencing the vision and implementation of Generative AI strategy and in turn, creating impactful solutions for travelers, partners and external syndication. This can take the form of helping our customers plan their perfect trip, book a hotel, engage in experiences or drive efficiency and effectiveness through the latest advances in Generative AI technologies.

The Head of Generative AI Solutions and Operations is a key leadership role responsible for developing and executing a comprehensive Generative AI data strategy to drive business objectives. This role involves partnering with key business stakeholders, all data and engineering teams including AI/ML, Analytics, Data Engineering, Data Platform, Engineering and external vendors/partners to ensure that the organization leverages data effectively to make informed decisions. In this role you will be responsible for driving the growth and success of our practice focused on generative artificial intelligence (AI). This role requires a combination of leadership abilities, industry knowledge and technical expertise to deliver innovative generative AI solutions internally and externally.

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data Science, Machine Learning, and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company.

Key Responsibilities:

• Develop and implement a comprehensive growth strategy for the generative AI practice, aligned with the company’s overall business objectives. Identify new business opportunities and cultivate relationships with key stakeholders interested in generative AI solutions.
• Develop AI features and offerings: Collaborate with internal teams and external partners as needed to define their AI vision and goals. Design customized AI strategies & offerings aligned with their business objectives, industry trends, and technological advancements.
• Develop Gen AI operational plan, ensuring robustness, sustainability, and cost-effectiveness. Evaluate buy vs. build options and decide on custom applications versus 3rd party solutions. Define and collaborate with other technology and infrastructure teams to build Gen AI platform ecosystem.
• Lead Implementation of AI Solutions: Lead the implementation of AI solutions by working closely with cross-functional teams. Define project scopes, timelines, and deliverables. Ensure seamless integration of AI technologies into existing systems and processes.
• Leverage technical expertise and broad experience to provide guidance and direction to senior leadership, colleagues, and staff.
• Evangelize Tripadvisor employees at all levels on the benefits and opportunities associated with generative AI for content creation and production efficiency. Prepare compelling presentation materials and represent the group as an influential authority on the subject, instilling confidence and motivating the organization to take risks and embrace new technologies.
• Develop partnerships with senior leadership, determining and aligning initiatives with Tripadvisor product, business and technology strategies. Establish collaboration and support for investment in new technology directions.
• Maintain open collaboration with similar companies and industry bodies involved in media production. Understand and participate in industry wide production strategies and standard processes.
• Lead AI Transformation: Drive AI transformation initiatives, including change management, training programs, and cultural shifts. Foster a data-driven mindset within organizations and promote the adoption of AI across various departments.
• Stay Current with AI Developments: Continuously research and evaluate emerging AI technologies, frameworks, and methodologies. Keep with industry trends and advancements to provide up-to-date recommendations.
• Measure and Evaluate: Establish key performance indicators (KPIs) and metrics to track the effectiveness of AI initiatives. Regularly monitor progress, evaluate outcomes, and provide insightful reports to clients.

Qualifications:

• Education: Bachelor’s or advanced degree in business management, data science, business analytics, computer science, or a related field.
• Experience: Proven experience in developing and implementing data strategies in complex organizational environments.
• Strategic Thinking: Strong strategic thinking and problem-solving skills, with the ability to create high level strategy in new business areas
• Leadership Skills: Demonstrated ability to lead and influence at a senior level, collaborate with erse stakeholders, and drive results in a dynamic environment with excellent communication and interpersonal skills.
• Industry Knowledge: In-depth knowledge of emerging trends in business applications of Data and AI, latest developments in technical breakthroughs of AI.
• Change Management: Proven experience in driving cultural and organizational change towards a more data-centric mindset.
• Communication: Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders. Showcase strong interpersonal, verbal, written, and presentation skills when presenting to partners and collaborators.
• Project Management: Demonstrate ability to provide direction and oversight to ensure project resources will be optimized and priorities continually reviewed ensuring alignment with strategic and business objectives.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your inidual recruiter or our team at [email protected].

If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!

#LI-AH1

Title: Product Manager

Location: United States

Job Description:

• Lead product and feature enhancements for Zip’s customer support experience
• Examine the customer journey for how customers get help from Zip and how our support agents resolve issues for customers
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

Start your adventure with Zip

We are a product-led company which means product management is a key function in driving Zip forward. We use modern product management techniques in both discovery and delivery of new features and enhancements. Product Managers at Zip work very collaboratively with engineering and design partners, as well as stakeholders like the data team, compliance and risk.

This PM position is focused on our customer support experience. It is aligned closely with our CX department and will focus on the internal tools and integrations that enable our customers to get help from Zip via online chat, voice, email, or by helping themselves through our Help Center.

About the role

You will play a pivotal role in shaping the future of customer support at Zip You will be responsible for defining feature requirements, prioritizing projects, and partnering with engineering to get enhancements built.

How you’ll help us change the game:

• Help define and drive product strategy for the CX department, ensuring alignment with company goals and customer needs.
• Partner with engineering, design, and other teams to ensure successful product development and delivery
• Dive deep into data to analyze experiment results, identify trends, and improve product performance
• Conduct market research, competitive analysis, and user research to inform future feature development

What you’ll bring to the team

• 1-3 years of of experience in a product or strategy role
• Strong analytical skills with experience in data analysis and experimentation
• Excellent project management and communication skills
• Self-driven with a growth mindset; you’re excited by new challenges and learning opportunities
• Bonus points if you have an interest in AI and how it will shape the future of customer support interactions

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we’ll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Union Square office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match

The Pay Range for this position: $108,800-$115,000 USD based on the industry benchmark for position, function, level and Zip’s compensation strategies. However, actual base salary will depend on varying circumstances and inidualized factors, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.

If hired, employee will be in an ‘at-will position’ and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors.

Be a part of a team that reflects the ersity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets – Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values – Customer First, Own it, Stronger Together and Change the Game – guide us in everything we do.

Title: Product Operations Manager (SaaS – Remote US)

Location: Remote – US

Type: Full-time

Workplace: remote

Category: Product

Job Description:

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

Role Overview

As the Product Operations Manager will play a pivotal role in ensuring Firstup’s products are delivered efficiently and effectively, aligning with our strategic goals and customer needs. You will manage projects through the product development lifecycle, evaluate and improve product operations processes, and foster and drive efficiency in our internal collaboration. You will report to the Product Operations Director.

Responsibilities

• • Product Development Lifecycle Management: Oversee the end-to-end product development process, from ideation to launch, ensuring timely delivery and alignment with business objectives.
  • Data Analytics: Utilize data analytics to drive decision-making, track product performance, and identify opportunities for improvement.
  • Tool Expertise: Leverage Aha! for roadmapping, product planning, and customer feedback review, Pendo for product analytics and user feedback, and Confluence for documentation and collaboration.
  • Document Organization: Ensure all product documentation is well-organized, easily accessible, and up-to-date, facilitating efficient communication and collaboration across teams.
  • Project Management: Coordinate cross-functional teams to ensure project milestones are met, risks are mitigated, and projects are completed within scope and budget.
  • Stakeholder Collaboration: Work closely with product managers, developers, marketing, sales, and customer support teams to ensure product alignment with market needs and business goals
  • Process Improvement: Continuously evaluate and improve product operations processes to enhance efficiency, quality, and collaboration.
  • Reporting and Documentation: Create comprehensive reports and maintain detailed documentation to track project progress, product performance, and team activities.

Minimum Qualifications

• • Experience: 3-5 years of proven product operations experience within a SaaS environment.
  • Data Analytics: Proficiency in data analytics, with the ability to interpret data and derive actionable insights.
  • Tools Proficiency: Hands-on experience with Aha! Roadmaps, Aha! Ideas, Pendo, and Confluence.
  • Document Organization: Demonstrated experience in organizing and managing product documentation.
  • Project Management: Strong project management skills, with experience managing projects through the entire product development lifecycle.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to erse stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.

$100,000 – $140,000 a year

Firstup expects the base salary for this role to be between $100,000-$140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care – about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

Title: Senior Product Manager

Location: Remote – North America

Type: Full-time

Workplace: remote

Category: Product Management Team

Job Description:

CaptivateIQ is a leading sales commission platform — recognized by industry analysts, including Forrester, as well as reputable marketplaces like G2. We are trusted by category leaders and innovators like Gong, Lattice, and DataRobot.

With backing from Sequoia, Accel, ICONIQ, and other leading investors, CaptivateIQ is on a mission to enable every company to take control of commission management.

Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!

About the role:

As the Senior Product Manager for our Day-to-day (D2D) Admin team, you will be responsible for creating experiences our users love. In particular over the next 6-12 months, you will be responsible for revamping our experience altogether to deliver a 2.0 experience that is differentiated and industry-leading, culminating with a large external GTM push to drive excitement and momentum around the launch. In classic product management fashion, you will be responsible for managing the portfolio of your product area alongside this initiative to ensure we are sufficiently supporting the priorities of our product across innovation, enhancements, and technical debt.

Responsibilities:

• • Define and evangelize vision, strategy, and roadmap across the company to build strong alignment and drive world-class execution
  • Build empathy for customer personas by working directly with customers and internal teams
  • Own outcomes and be a champion for always refining how to best use our resources in order maximize the returns on our investments and attention.
  • Track industry trends and think strategically to develop solutions that are differentiated from the competition and drive our product and company strategy forward
  • Leverage data to continually inform product evolution and drive customer adoption of product capabilities
  • Partner closely with Design and Engineering to research, design and build high-quality and reliable product experiences that customers love
  • Partner closely with Product Marketing, Sales and Customer Experience to ensure value is realized by our customers

Requirements:

• • 4+ years of product management experience at high-growth, product-driven companies (ideally some B2B SaaS) OR 2+ years of product management experience at high-growth, product-driven companies combined with 2+ years in a revenue or sales operations and/or FP&A related role
  • Strong technical aptitude and demonstrated experience working with technical products
  • Experience leading teams autonomously and delivering substantial product releases from 0 to 1
  • Bar-raiser that aims for 10x and differentiated vs 10% and incremental
  • A do-what-it-takes attitude to ensure your product and team are successful
  • Excellent verbal and written communication skills
  • Culture-oriented teammate that can uplevel the team while having fun and strengthening team bonds
  • World-class partner that uplevels the team’s performance while building and fostering a fun and tight-knit culture

Bonus Points

• • Comfort or experience building AI and/or predictive analytics-powered products
  • Experience in the Sales Performance Management industry
  • Experience working in a sales/revenue ops role or similar
  • Experience evolving and maturing products built for SMB to products built for enterprise

Benefits:

• • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Flexible vacation days and quarterly mental health days so you can recharge
  • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • One time work from home stipend & annual stipends for professional development and caretaking
  • Virtual team lunches to keep you connected
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest Apple products to help you do your best work
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining erse talent

Notice to Prospective Candidates:

• • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which iniduals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates’ personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

$160,000 – $210,000 a year

CaptivateIQ takes a market-based approach to pay, and the base salary range for this job posting shows the minimum and maximum target starting base salary. The successful candidate’s starting base salary will be determined based on the candidate’s job-related skills, relevant experience, education, work location, market conditions, and other factors. This range may be modified in the future. Certain positions may be eligible for incentive compensation, equity, and other benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

Title: Senior Product Manager

Location: Remote

Type: Full-time

Workplace: remote

Category: Product & Engineering

Job Description:

Sana’s vision is to make healthcare easy.

All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. We aim to create an experience that simply feels easy when you need to access our healthcare system. If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away.

What’s beautiful about a vision oriented toward “easy” is how it imparts a singular feeling. We instinctively know as humans when something is easy versus hard, even if we can’t explain why. We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us!

To support these efforts, we are looking for a Senior Product Manager to push the boundaries of delivering convenient, simple, personalized, and high-quality health benefits and care. You’ll report to our Director of Product and work closely with our highly collaborative product marketing, design, engineering, data, clinical, operations, and growth colleagues to support our external platforms for brokers, company admins, and members as well as internal tools for our operations and clinical teams. If you thrive on variety, are eager to roll up your sleeves, take initiative, and love to distill big, complex problems (healthcare!) into delightful and understandable experiences that our internal teams can efficiently deliver – we’d love to hear from you!

What You Will Do:

• Gather, define, and prioritize product requirements from customers, members, brokers, and internal employees through user interviews, surveys, employee shadowing, market research, and other methods to champion user and business needs
• Craft and communicate the product vision, strategy, and roadmap for your domains, aligning with company goals and iterating based on key performance indicators (KPIs)
• Translate business and user needs into clear product requirements, including user stories, use cases, and functional specifications
• Act as a product advocate, conducting demos, training sessions, and presentations for various internal stakeholders
• Develop and refine product positioning and messaging alongside the Product Marketing team as well as support go-to-market for product launches
• Facilitate sprint planning, stand-ups, backlog grooming, and retrospectives to drive prioritization, ensure timely and efficient delivery, and ensure that everyone’s rowing together
• Track and analyze key performance metrics to make data-driven decisions
• Ship it! Speed is our greatest advantage versus legacy incumbents. We can try new models, pivot, and iterate faster than larger carriers. Lean into that advantage by getting products and features into the real world!

About You:

• 3-5+ years of relevant product management experience with prior experience at a healthcare and/or insurtech start-up a plus
• Strategic thinker with a bias for action. You bring a proven track record of driving vision, crafting strategies to shape product direction, and delivering results day-in and day-out.
• Advocate for the User. You know what a fantastic experience looks like and advocate for it, from the technical infrastructure to the messaging and UX
• Strong Technical Aptitude. You are comfortable ing into technical problems (e.g., APIs) and communicating solutions effectively across teams — from engineers to business owners.
• Collaborative Leader. You possess strong interpersonal skills and the ability to influence and work with cross-functional teams in a remote-first environment
• Outstanding Communicator. You know how to both listen and get the message out, whether it’s in-person, over the phone, in writing, via email, slack, carrier pigeon, etc.
• You are hungry for more knowledge. You ask questions from a place of genuine curiosity and humility. You assume the best intentions without shying away from solutions-oriented debate. You meet your teammates with compassionate candor to solve problems together for our customers.
• You remain flexible, and resilient, and foster a culture of continuous learning even in the face of hardship. You take care of yourself so you can be there to support your teammates.
• You bring a bias for action paired with intelligent risk-taking. You keep the ball moving forward at each step; take action and make a decision even with imperfect data. You make bold bets to positively impact the healthcare industry while recognizing the potential friction that comes with innovation.
• You embrace responsibility. You follow through on your commitments and foster trust with your colleagues. You own your mistakes and are accountable to others, knowing everyone shares in our success through equity in Sana.
• Passionate: You are excited to make quality healthcare easy and join us on our mission to Deliver better healthcare to small businesses through a seamless care experience and affordable benefits understandable, accessible, and affordable

Compensation: Our cash compensation amount for this role is targeted at $155,000 – $179,000 a year per year for all US-based remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About Sana: Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!

Sr. Product Manager

Remote

Description: Product Managers at Blackthorn are responsible for overseeing and managing the production of a product from beginning to end. You’ll do impactful work that makes a difference in the education, healthcare, and nonprofit sectors.

Base Salary: $120,000 – $145,000

What you’ll do

• Master the unique value proposition of Blackthorn Events.
• Initiate virtual and in-person discovery interviews with customers, prospects, and partners in Higher Education, Nonprofits, and Healthcare verticals (5% travel).
• Create and maintain a public roadmap, prioritizing features based on customer feedback, market research, and business objectives
• Develop and articulate a clear product vision and strategy that aligns with the company’s goals and customer needs
• Collaborate with the Product Owner to prioritize work and convey customer needs to Engineering.
• Create product requirements documents to guide Engineering efforts.
• Build and communicate an understanding of our main customer segments (from SMB to Enterprise and across industries) and their primary use cases.
• Stay up-to-date on the competitive landscape and emerging technologies
• Perform a business-value analysis to make data-driven decisions on features to develop or sunset.
• Work closely with onboarding, customer success, support, sales, and marketing teams to ensure successful product launches and continuous improvements.

What we look for

• 3+ years as a product manager for a software product, with a track record of growth through big bets and experiments.
• Based in the continental US with a preference for remote work.
• Highly self-motivated with a sense of urgency and excellent time management skills.
• Skilled at organizing complexity and communicating effectively.
• Thought leader who is unafraid to respectfully disagree.
• Experienced in cross-functional collaboration with engineering, product, data, marketing, design, and other stakeholders.
• Comfortable speaking to customers, engineers, and executives.
• Capable of ruthless prioritization, supported by evidence.
• Attentive to UI and UX.
• Proficient in exploring data sets for trends and testing hypotheses.
• Exposure to Product Marketing.
• Assumes good intent and treats others with kindness.

Nice to have experience

• Higher Education or with the Higher Education vertical
• Event technology company
• Salesforce.com AppExchange product
• Established, post-startup SaaS product
• Salesforce administrator or power user

What we offer

• An incredible team of smart and supportive people
• A deep feeling of satisfaction and completion
• Fully remote global team working from home
• Stock options to every employee (We are ALL owners)
• Four day work week (Actually a thing)
• $400 office stipend
• Maternity/Paternity leave
• Student loan debt assistance
• Pledge 1% – time off during the year for helping nonprofits
• Health insurance contribution (if in the US)
• Children’s 529 college fund assistance (if in the US)

About Blackthorn

We have five native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, protecting Data, and showcasing a virtual Storefront. We’re a growing, distributed team in four countries. We move fast and have significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.

Why is our work important

Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.

What the job will bring you

A deep level of satisfaction through ownership of your role. You’ll get more autonomy than at other companies (we’ve been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we’re remote). Challenge. We’re trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: “Meaningful work and meaningful relationships” provide meaning to life. We aim to bring this.

Sr. Product Manager (Remote)

Remote/Virtual

Full time

job requisition id

Req120677

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Sr. Product Manager is responsible for assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Sr. Product Managers work closely with teams of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams. Importantly, the Sr. Product Manager, must be able to work at the strategic level (generating innovative ideas for growth, change management) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their teams). The Sr. Product Manager is often responsible for products that are higher-profile and/or that are larger in scope.

Key Responsibilities:

50% Strategy & Planning:

• Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction

20% Delivery & Execution:

• Formulates, tests and refines assumptions and hypotheses through user research and testing
• Documents, reviews and ensures that all quality and change control standards are met
• Creates, prioritizes and accepts user stories; incorporate them into release planning
• Makes product decisions that drive value on a daily basis
• Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Participates in standups, iteration planning sessions, product demo, and retrospectives
• Condenses complex technical concepts into non-technical language for stakeholders

30% People:

• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
• Acts as a proponent of modern software development practices
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
• Guides more junior team members in strategy, alignment, analysis and execution tasks
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
• Participates in talent acquisition, development and retention activities in support of team

Direct Manager/Direct Reports:

• Typically reports to the Product Management Manager or Sr. Manager.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Must be legally permitted to work in the United States

Preferred Qualifications:

• 3-6 years of relevant work experience
• Experience working as a Product Manager in a modern software development based enterprise environment
• Experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
• Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
• Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
• Proficiency in creating, prioritizing and accepting user stories
• Proficiency in conducting user research and testing to understand needs
• Proficiency in identifying goals, metrics and analytics to measure product value
• Proficiency in conducting competitive research and analysis
• Experience guiding more junior team members through Product Management fundamentals in a professional setting

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Interpersonal Savvy: Relating openly and comfortably with erse groups of people
• Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
• Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution

The pay range for this position is between $90,000 – $190,000.

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $90,000 – $190,000

Product Manager

Location : Remote, Remote, United States

Employment Type : Full-Time

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

Identifies market trends, issues and competitive environment and forms strategic plans for product brand or sub-segment. Leads the effort to initiate new product strategies in the form of supporting existing brands and/or sub-segment and creating new products.

How You’ll Create Impact

• Leads the marketing development effort to bring new products from concept through commercialization including market exit
• Actively participates in assigned project teams. Acquires product information through market research and regional input to assure projects meet the needs of the intended markets
• Works across multiple internal and external groups such as design, packaging and labeling, regulatory claims, surgical technique generation, advertising, sales force education, etc
• Maintains high level of product category knowledge through staying current in published information, regional market contacts, surgeon interaction, and industry educational meetings
• Own major brands and/or sub-segment of the portfolio
• Responsible for cultivating strategy at the brand and/or sub-segment level
• Ensures execution of key strategies for the brand and/ or sub-segment level
• Interact closely with Marcom teams to define clear messaging for the brands/sub-segments
• Define clinical evidence plan with the clinical strategic lead for the bands and/or sub-segment.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Experience with operating room infrastructure and integration
• Uses knowledge of existing products, new developments and market needs to formulate strategic and creative marketing plans.
• Develops a firm understanding of financial trends and performance in specific brand lines.
• Prepares forecasts and identifies market shifts and threats.
• Uses and understands technical medical language to interact with internal and external customers. Translates technical language and discusses it internally in business terms.
• Assesses brand viability relative to existing products with new product offerings to enhance overall brand offering. Champions the brand through a comprehensive understanding of customer and end-user needs and product positioning relative to the competition.
• Builds and maintains long-term relationships with high level surgical consultants, key strategic customers and regional sales teams to promote and support the Zimmer brands.

Your Background

• B.A./B.S. required, preferably including formal studies in Business or Engineering
• A minimum of 6 years of marketing experience required, prior internship/co-op within medical device preferred.
• Experience with operating room infrastructure and integration required
• Software experience in medical device required.
• Strong knowledge of medical device quality requirements and software development preferred.
• Experience with customer needs discovery and product development of software and hardware preferred.

Travel Expectations

Up to 30%

Compensation range: $130,000 – $150,000

Title: Senior Product Manager

Location: Remote – USA

Job Description:

FreeWill is an award-winning, social-good startup that has partnered with 1,500+ nonprofits who support our mission while raising more than $10B in bequests to charities since we were founded in 2017. We’ve been featured in the New York Times, Forbes, Oprah’s magazine, and our co-CEOs have even been named to Town & Country’s “Top 50 Philanthropists” list.

All of this is because we’ve figured out how to make some powerful (but complicated!) ways to donate much easier and more accessible. Our products make things easier for the donors who want to change the world and for nonprofits doing heroic work around the planet.

In the last 6 years, we’ve grown from 5 people to 175+ (all smart, tenacious, and kind), and continue to grow. We’d love to have you be a part of this adventure. In 2024, we were named a “Most Loved Workplace”; you can also check us out on Glassdoor!

Senior Product Manager

Full-time . Excellent Benefits . Work from Anywhere in the US (except AL, CO, or LA)

About the Role

We are looking for an ambitious product manager to help raise the next $1 billion for charity. This role will require taking on a high level of responsibility across a wide variety of projects. The Product Manager will focus on setting the course for the coming years, defining clear business objectives and executing annual product roadmaps. This role will influence strategic decisions in bringing new ideas to market– these may relate to existing products, such as planned giving and major giving, or may focus on new products or markets. We are looking for someone who is customer-centric in their approach to building products and thrives in a fast-paced environment with ambiguity. We are also looking for someone with strong planning, organization, and execution skills to help us take our products to new heights.

This role reports to our VP of R&D and is fully remote. Unfortunately, we can’t sponsor H1Bs at this time. Beyond competitive compensation and equity in a fast-growing startup, you’ll get unlimited vacation, benefits, and the chance to learn and change the world alongside a world-class team.

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don’t think that an inidual’s pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $160,000 and $170,000.

If you are interested in the role, please apply via the Careers page on our website. Please do not contact Recruiters/employees by email or phone.

Responsibilities

• • Gain deep knowledge of nonprofit fundraising – what currently is working, what is not, and what tech can do to help fix it

• • Maintain a B2B2C mindset to ensure satisfying both customer as well as end user needs

• • Own success on overall business goals by developing a compelling product vision and executing on it

• • Discover new opportunities worth pursuing by combining data analysis with qualitative research

• • Work closely with internal stakeholders, including the founders, to define business objectives and create product roadmaps

• • Interact closely with a erse team across engineering, design, sales, account management, and legal

Required Skills and Experience

• • Minimum 6-8 years of experience in a product management role

• • Experience setting and driving toward business objectives

• • Track record of success from product ideation to successful product execution

• • Experience working with products that serve nonprofit, legal, or financial clients a plus

• • Strong problem solving skills. Makes data-driven decisions, and is open-minded towards different perspectives

• • Strong communication, emotional intelligence and interpersonal skills – up, down, across, and externally

• • Excellent at data analysis

• • Enjoys collaboration, listening, and learning

• • Comfort moving quickly in a fast-paced environment and making decisions with imperfect information

• • Impact and results-focused

• • You’re an organizational wizard

• • You’re intensely curious, with scrappiness and grit

• • You’re not afraid to roll up your sleeves and wear multiple hats

• • You recognize how decisions today will impact the business and the product in the future and at scale

Hiring Process

The hiring process for this role is as follows:

• • Recruiter Phone Screen (30 minutes)

• • Hiring Manager Interview (30 minutes)

• • Work Sample Exercise (1 hour; completed on your own time)

• • Final interviews with 4 FreeWill team members (4 separate 30 minute interviews)

• • Offer (contingent on positive references)

Please note that steps in the hiring process can and may change and the Recruiter will be your point of contact in sharing any updates in terms of the process. If you are selected to move forward in this process, the Recruiter will share more details about the hiring process and interviewers. However, this is a good estimate of what you can expect. For most roles, our hiring processes take an average of 4-6 weeks.

Benefits

In addition to the immense personal and professional satisfaction you’ll gain from helping to raise $1T for high impact nonprofits in a kind and joyful work environment, full time employees at FreeWill are eligible for the following benefits:

• • Work from home

• • Unlimited PTO

• • Flexible hours

• • Competitive salary

• • Commuter benefits

• • Company stock options

• • 401k

• • Medical/Dental/Vision (some single coverage medical plans are 100% employer paid, subsidized rates for spousal, parent-child, and family coverage)

• • Short-term and long-term disability insurance

• • Life and AD&D insurance

• • Free One Medical membership

• • Paid parental leave for all parents

Perks

• • Regular (virtual) team events

• • $250 monthly co-working budget which can be used for local co-working spaces

• • $300 annual budget to outfit your home office or cover utility bills

• • $1,000 referral bonuses for growing our FreeWill community

• • $1,000 annual professional development budget

FreeWill is an equal opportunity employer and we value ersity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We are a remote-first company that’s able to hire in 47 states and D.C. Unfortunately, we are unable to hire in Colorado, Alabama, or Louisiana at this time. We also can’t sponsor working visas, so all applicants will need to have work authorization in the US.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities – such as women, LGBTQ+ and people of color – are less likely to apply to jobs unless they meet every single qualification. FreeWill is dedicated to building an inclusive, erse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Title: Senior Product Manager

Location: Remote

Job Description:

Background

Accumulus Synergy is a nonprofit trade association working on behalf of industry to address the global need for digital transformation. To help solve for this need, Accumulus is developing a transformative data exchange platform to enable enhanced collaboration and efficiency between life sciences organizations and National Regulatory Authorities worldwide. The Accumulus Platform aims to improve efficiencies in the regulatory process by leveraging advanced technology, including data science and AI, as well as tools for secure data exchange to improve patient safety, help reduce the cost of innovation, and ultimately bring patients safe and effective medicines faster. Accumulus is working with key stakeholders in the life sciences – regulatory ecosystem to build and sustain a platform that aims to meet regulatory, cybersecurity, and privacy requirements spanning clinical, safety, chemistry and manufacturing, and regulatory exchanges and submissions. Accumulus Synergy sponsors include Amgen, Astellas, AstraZeneca, GSK, Johnson & Johnson, Lilly, Merck, Pfizer, Roche, Sanofi, and Takeda.

Job Description

The Senior Product Manager will play a pivotal role in shaping the future of Accumulus and our platform by leading the development and execution of foundational product initiatives in our roadmap. You will collaborate closely with subject matter experts within Accumulus, from our sponsors, and representatives across the global health authorities to better develop and communicate requirements in an agile development process. You’ll work across the product lifecycle from identifying market opportunities to understanding users to executing plans for meeting roadmap objectives and effectively communicating product value. You should enjoy working at a fast pace with experts across disciplines to deliver software tools supporting new review and sharing processes between health authorities and life sciences organizations. This role requires a deep understanding of complex software solutions, strong leadership skills, and a passion for driving product excellence.

Responsibilities

• • Own the generation, curation, and delivery of the product backlog for multiple foundational platform capabilities. Develop and maintain a specialized understanding of regulatory engagements and features Accumulus can deliver to support and enrich them.

• • Prioritize features and enhancements based on business objectives, user needs and market demand, continually assessing and adjusting execution plans in response to evolving market dynamics.

• • Work closely with SMEs and stakeholders to gather and prioritize requirements, ensuring that product features are well-defined, achievable and in alignment with user expectations and compliance. Translate business requirements into actionable plans, epics and user stories with accompanying artifacts, which you’ve created.

• • Collaborate with Product Designers on low-fi designs and workflows that facilitate requirement iterations with stakeholders and users, and high-fi designs for development.

• • Work within agile development teams in a Product Owner capacity, helping to prioritize and clarify details regarding the product backlog sprint over sprint. Identify cross-team dependencies and facilitate necessary people and time tradeoffs to maximize the value of each release. Anticipate risks and provide risk mitigation options.

• • Work in partnership with business operations (program managers) to ensure successful and timely product delivery.

• • Stay informed about regulatory requirements and industry standards relevant to our target markets. Ensure that our platform meets all necessary compliance standards and certifications, working closely with legal, regulatory, security and quality teams.

• • Ensure the successful resolution of product issues identified by field organizations both during development and post-production.

• • Articulate the value of new features and the future direction of the platform to customers and partners.

• • Evangelize products and become the subject matter expert for internal audiences, external customers/potential customers, and market-facing communications

• • Focus the company on future growth areas that drive business value and deliver a strong return based on corporate goals and initiatives.

• • Collaborate with product marketing, customer success, sales and operations to develop effective go to market plans and appropriate training and processes for feature launches and feature scalability

• • Develop a deep understanding of the market and identify areas to drive further digital transformation through unique value propositions that position the Accumulus platform as the leader and driver of innovation.

Qualifications

• • Excellent communication skills; written, verbal and formal presentation

• • Willingness to travel, once or twice per quarter

• • Bachelor’s degree

• • Proven track record as a product leader in enterprise software
    • • 7 years or more of experience within the product management function.
    • • 5 years or more of experience managing enterprise platforms and supporting software.
    • • 5 years or more of experience working in agile development processes

• • Extensive experience with one or more of the following
    • • Enterprise SaaS solutions
    • • Content management software
    • • Project management software
    • • Life Sciences or other Regulated Software

• Nice to Haves
  • • Technical degree or hands-on development experience
  • • Prior experience managing collaboration software systems
  • • Experience delivering self-service analytics environments

Benefits

While we hope the Accumulus mission is what really attracts you, we also have a lot to offer. Organizations are built by great people, and to attract great people you need to offer a great employee experience. Accumulus can provide:

• • Very competitive compensation w/ bonus plan. We must compete with big names in tech & pharma for top talent and compensate accordingly.

• • 401(k) matching, immediately vested

• • A full benefits package: multiple health plans, vision, dental, life, and disability insurance

• • 100% remote work. Accumulus is a fully remote organization, and we intend to remain so

• • Experienced leadership to mentor you. We have drawn successful leaders from the biopharma industry with a deep understanding of regulatory affairs and combined them with similarly successful leaders in SaaS product development. Learning opportunities abound.

Unsolicited Contact Policy

Please note that we do not consider resumes submitted by unsolicited third-party recruitment firms. Additionally, we kindly request that candidates refrain from sending unsolicited resumes or making unsolicited phone calls directly to Accumulus employees. To be considered for any open positions, please utilize our online job application system. We appreciate your cooperation and understanding.

Product Manager II (AccuTrade)

United States, Remote

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know erse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we’re obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

AccuTrade Product Manager (PM II)

AccuTrade, a ision of CarsCommerce, is seeking a Product Manager (PM II) to assist in the product development of its appraisal and vehicle acquisition dealer software. This SaaS product offering is revolutionizing the way dealers acquire and manage used inventory. As a Product Manager you will help solve challenges unique to this SaaS platform by leading innovation and value delivery for AccuTrade. In addition to working with our dealer customers, this role will interface with OEMs and potential partners on integration opportunities. You will work with a cross-functional group of team members, including designers, engineers, analysts, marketers and sales to form and execute a best-in-class product roadmap (including defining, validating, and prioritizing epics/initiatives). You will support the definition of product goals and strategy and will advocate core product development principles across the business. You will also represent AccuTrade when speaking to outside parties, whether those be dealer or OEM customers in addition to vendor or integration partners.

As a Product Manager, you are a creative independent problem solver, and an executor driven by positive outcomes for our customers. You demonstrate trust in and dedication to our vision, mission and values. You have strong customer empathy and make product decisions based on both qualitative and quantitative customer and business data. You make decisions by optimizing for ROI and driving bottom-line/top-line performance. You have a passion for solving customer problems, developing strategies and roadmaps, and executing plans that create new value for our users and our business. You are a natural collaborator and communicator who has a track record of building positive relationships across a broad, erse organization.

Essential Functions:

• Autonomously define and deliver the roadmap for your product.
• Build best in class features for your product’s customers.
• Understand dealer and OEM problems in detail and ensure the problems are clearly defined and prioritized – making tradeoffs between scope, cost, schedule and business benefits to ensure tech resources are always focused on the highest impact work.
• Clearly document product development initiatives and release notes
• Create detailed user stories through a behavioral design development methodology
• Consistently deliver high value and impactful work, on schedule.
• Drive real customer and business value that shows up internally and externally, regularly and predictably.
• Collaborate with cross-functional teammates to improve our processes and ensure team alignment towards goals.
• Contribute to team level KPIs/OKRs, define product KPIs/OKRs, and monitor/manage product health and achievement toward those KPIs/OKRs.
• Establish effective, trusting relationships with key internal and external partners.
• Communicate roadmaps, updates and key accomplishments effectively and broadly throughout the organization.
• Work across other internal teams to establish clear interconnected roadmaps to align on intersection points.

Minimum Qualifications:

• Bachelor’s degree in business, computer science, or economics, or related field, or equivalent work experience.

• 2+ years of experience as a product manager (across mobile app and web), with a history of delivering meaningful business and customer outcomes

• Demonstrated product sense with a firm understanding of UX design principles and product experimentation (i.e. A/B testing, User testing, etc.).
• You have experience working across the entire product process (strategy through to delivery) and understand the fundamental principles of product management, lean product development and agile practices; ideally with experience in behavioral driven design
• Experience defining KPIs and product metrics and using them to drive decisions, and pairing that with a sense for how and when to balance data with intuition.

Nice to Have Qualifications:

• Experience working in e-commerce, retail, marketplaces, transportation, logistics, or a related sector.
• SQL, Tableau , and/or other data analysis skills.

#LI-REMOTE #LI-NP1

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you’re seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$90,500 – $110,900 USD

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• 401(k) with Company Match + Immediate Vesting
• New Hire Stipend for Home Office Set-Up
• Employee Stock Purchase Program
• Generous PTO
• Refuel – a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
• Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.

Title: Principal Product Manager, Location

Location: Remote, USA

Job Description:

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About The Team

Life360 is a company that is built on bringing the magic of location to people around the world through our hardware devices and mobile applications. We are seeking a Principal Product Manager, Location to extend our award winning experience into the real lives of our 70 million members. We need a highly motivated, resilient, self-starting teammate to lead the continued development and integration of our 10+ million active devices and introduce new products to solve our users’ everyday problems.

About the Job

We’re looking for a Principal Product Manager to join our Life360 Location team. In this high level IC role, you’ll contribute to the definition and implementation of the future vision of the Life360 location and map experience. Your primary goal will be to ensure Life360’s experience is delightful and magical, while driving meaningful member value in the #1 app for everyday family life.

The US based salary range for this position is $170,000 to $240,000. We take into consideration an inidual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• User-Centric Approach: Use a deep understanding of our customers wants and needs combined with extreme attention to detail to deliver a world-class experience that pushes the customer experience and the business forward.
• Craftsmanship: Hold all parts of the team, Product, Design, and Engineering to the highest standards of craftsmanship in service of delivering an exceptional user experience.
• Product Ownership: Work on a cross-functional team that’s responsible for creating a first-class experience. Foster a culture of innovation, collaboration, and continuous improvement within the team.
• Product Execution: Have extremely high agency and do what it takes to ensure product changes land in the hands of our members quickly and at high quality.
• Team Catalyst: Work with Engineering and Design and act as an accelerator to bring new experiences to customers faster and ensure we develop feature platforms that are easily extended and expanded to new use cases.
• Systems Thinker: Think about and understand the systems that power complex software and see how a symphony of systems working together create the experience an end user will have. Additionally, think about features beyond user value and how they can be created as systems working in concert with what already exists today.

• Data-Informed: Define the success criteria for initiatives, using opportunity sizing to prioritize initiatives and understand how audiences are responding to the experiences created for them.

What We’re Looking For

• 8+ years of product management working on consumer facing digital experiences with >10mm MAU scale.
• Proven excellence in defining a winning product strategy and driving its tactical execution. Bonus for having done so in complex consumer experiences.
• You have an eye for high quality experiences and a reputation for valuing user experience and building delightful product experiences that stand out from the pack.
• You are a passionate believer that design and user experience is a competitive differentiator in its own right. Data informs you, but user experience excellence takes precedence.
• Focus and thoughtfulness on data and analytics to solve problems while being experienced enough to know the limitations of data.
• You naturally gravitate to risk taking and big swings and are comfortable making decisions with incomplete information.
• Experience in effectively working with multiple teams for collaboration and company-wide project delivery.
• Time management skills and ability to prioritize independently.
• Personifies our values: Be a good person; Be direct, with respect; Members before metrics; High intensity, high impact.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person – We have a team of high integrity people you can trust.
• Be Direct With Respect – We communicate directly, even when it’s hard.
• Members Before Metrics – We focus on building an exceptional experience for families.
• High Intensity, High Impact – We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the erse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value ersity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a ersity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

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Lead Product Manager, Trust & Safety

at Calendly

Remote – US

Why do we need you? We’re looking for a Lead Product Manager to champion the Trust & Safety of the Calendly platform. Your role will involve developing and executing strategies that enhance user trust, security, and privacy on a global level and your expertise will be vital in guiding our product decisions towards safer and more secure user experiences. This position will report to our Senior Manager, Product Management for Platform & Trust.

A day in the life of a Lead Product Manager for Trust & Safety at Calendly

In this role, you will spearhead the development of our trust and safety strategies, collaborating with cross-functional teams to ensure our platform adheres to the highest standards of safety, security, and compliance. Leveraging your deep knowledge of the field, along with data insights and user feedback, you will continuously refine and enhance our platform’s integrity features. Your strategic decisions will safeguard our users and bolster their confidence in our platform.

Some of the initiatives you will shape may include:

• Incorporating cutting-edge technologies for real-time monitoring and detection of safety and security threats to preemptively address vulnerabilities
• Implementing advanced verification methods to increase platform security and prevent fraudulent activities
• Upgrading our incident response tools and protocols to handle user safety and security breaches more effectively and minimize impact
• Creating awareness programs and resources to educate internal stakeholders and users about safe practices and the importance of security on the platform

On a typical day, you will be working on:

• Developing and executing a comprehensive platform integrity strategy that aligns with the company’s goals and user needs
• Leading the ideation, development, and launch of scalable products and features that enhance user trust & safety, security, and privacy
• Defining and monitoring key performance indicators (KPIs) related to platform integrity, and adjust product strategy based on performance and user feedback
• Ensuring that platform integrity features are user-friendly and accessible, incorporating user feedback and usability testing into the product development process
• Leading the development of processes and tooling to make it easier for our internal teams to safeguard user data and maintain the integrity of our platform
• Working closely with product, engineering, security, and legal to ensure that user safety, security, and privacy are at the forefront of all product decisions, maintaining trust and integrity across the platform.
• Staying up to date on industry best practices for trust & safety, security, and global compliance requirements

What do we need from you?

• A minimum of 8 years in product management, with at least 3 years in a lead role focusing on trust and safety, security, privacy or related fields
• Deep understanding of the platform integrity space, covering trust & safety, security, and privacy
• Strong leadership skills, strategic thinking, excellent communication abilities, and a proven track record in managing large-scale product initiatives
• Excellent communication abilities, capable of articulating strategies and risks to stakeholders at all levels of the organization
• Strong collaboration skills, especially when it comes to working with specialized teams in Security and Legal to address complex issues
• Detail-oriented, proactive, and capable of driving team-level execution to ensure project success and timely delivery
• Strong analytical skills and experience with data-driven product decision-making
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, and West Virginia, you will not be eligible for employment. Note that all inidual roles will specify location eligibility.

The ranges listed below are the expected annual base salary for this role, subject to change.

• Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
• Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
• Tier 3: All other locations not in Tier 1 or Tier 2

Tier 1 Salary

$209,200—$282,800 USD

Tier 2 Salary

$191,700—$259,300 USD

Tier 3 Salary

$174,300—$235,700 USD

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"

About Whalesync

Whalesync is an integration platform that lets you two-way sync data across business apps like Salesforce, HubSpot, and Airtable - without writing code.

About the role

Role overview

* Whalesync deeply syncs data across 12 different applications including Salesforce, Notion, and Airtable.

What you’ll do

* For each new connector we launch, you will need to become an expert in that software and how it works.

What you’ll learn

* You will learn how to PM the development of key features.

About you

Education/experience

* Worked or interned in a startup or high-growth SaaS company.

Skills

* Familiar with technical concepts like APIs, databases, and data types (although you don’t have to write any code).

Qualities

* You are a doer with an extreme bias for action.

",

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Description:

Have you ever referred to yourself as “terminally online”? If so, read on… you may be a fit for this role :)

We’re hiring a technical onchain wizard to help lead the company’s expansion in to DeFi, including our upcoming AI dapp.

This is not a traditional role; you’ll be the glue between our product, research, & engineering teams - working with all 3.

About the role:

You’ll enjoy strong autonomy & wear various hats that include:

1. Being the lead researcher on technical DeFi initiatives within the company
2. Keeping a pulse on the latest DeFi trends to ensure our products stay ahead of the curve
3. Contributing to product roadmap & strategy for our onchain products
4. Working alongside our engineering team to assist with onchain technical decision making

The ideal candidate is an onchain generalist that has technical hands-on experience with dapps at the blockchain level while being a native power user themselves

Requirements:

• Strong background in DeFi research; proven success in a similar role or as a solo researcher
• Experience using smart contract libraries such as viem or web3.js
• Strong analytical & data-focused background, including but not bound to: SQL, Dune, Python, & similar
• Good SecOps; understanding of best security practices for smart contracts & onchain dapps
• Terminally online; deeply in tact with crypto culture & defi product trends
• Strong writer that can convert technical research in to more digestible public facing writings

Not required, but a strong bonus:

• Leadership experience at a research firm, venture/trading firm, or high growth web3 company
• General interest / experience with applied AI or applied ML
• Prior commercial experience with smart contract development or security auditing

About us

Ambush is an AI company focused on AI research & products that catalyze web3 mass adoption. We aim to build consumer products that traders & defi users love. Our team is a blend of AI researchers & software engineers, allowing us to train & finetune our own LLMs and use them to power AI products with strong technical moats.

We’re a lean & hyper-performance oriented team; we are competitive, we like moving fast, and we share a strong desire to solve Web 3’s hardest problems by building novel products that are difficult to replicate.

Our team is crypto-native, & led by one of the industry’s biggest voices: Psycho.

Why work with Ambush

• Every hire gets profit share + equity + competitive salary
• Lean & high impact team. We hate bureaucracy & will never grow past 10-15 people
• One of the fastest growing AI companies in crypto
• Proven leadership team with several acquisitions under their belt

Internal full-time hires only, no contractors or agencies

Who Are We?

DV labs is a remote-first research and software development team focused on Proof of Stake infrastructure for public blockchain networks. Specific topics of focus are Internet Bonds, Distributed Validator Technology, and Multi-Operator Validation. The core team includes +30 members spread across +15 countries.

The core team is building the Network, a protocol to foster trust-minimized staking through multi-operator validation. This will enable low-trust access to Ethereum staking yield, which can be used as a core building block in various Web3 products.

The Network

The network can be best visualized as a work layer that sits directly on top of the base layer consensus. This work layer is designed to provide the base layer with more resiliency and decentralization as it scales. In this chapter of Ethereum, we will move on to the next great scaling challenge, which is stake centralization. Layers like DV Labs are critical to the long-term viability and resiliency of public networks, especially networks like Ethereum.

DV Labs as a layer is focused on scaling main chain staking by providing permissionless access to Distributed Validators. The network utilizes a middleware implementation of Distributed Validator Technology (DVT), to enable the operation of distributed validator clusters that can preserve validators’ current client and remote signing configurations.

Similar to how roll-up technology laid the foundation for L2 scaling implementations, we believe DVT will do the same for scaling the consensus layer while preserving decentralization. Staking infrastructure is entering its protocol phase of evolution, which must include trust-minimized staking networks that can be plugged into at scale. We believe DVT will evolve into a widely used primitive and will ensure the security, resiliency, and decentralization of public networks.

The Network develops and maintains three core public goods that will eventually work together through circular economics:

The DV Launchpad, a User Interface for bootstrapping and managing Distributed Validators

Charon, a Golang based middleware client that enables validators to run in a fault-tolerant, distributed manner.

Obol Splits, a set of solidity contracts for the formation of Distributed Validators tailored to different use cases such as DeFi, Liquid Staking, and Fractionalized Deposits.

Sustainable Public Goods

Dv labs is inspired by previous work on Ethereum public goods and experimenting with circular economics. We believe that to unlock innovation in staking use cases, a credibly neutral layer must exist for innovation to flow and evolve vertically. Without this layer, highly available uptime will continue to be a moat.

The Obol Network will become an open, community-governed, self-sustaining project over the coming months and years. Together we will incentivize, build, and maintain distributed validator technology that makes public networks a more secure and resilient foundation to build on top of.

Mission of the role

We are looking for a Chief Product Officer that can, with the support of the executive team, define and drive Obol´s product strategy.

Responsible for the Product Vision, Direction, Roadmap and Communication of DV Labs. The next phase of GTM execution should be a collective effort between Product, Business, and Growth to capture the market that we have created.

Responsibilities:

• Own and drive DV Lab’s product vision & strategy to enable growth & success. Scale and lead our product & design organization while maintaining a high-performing culture.
• Oversee the company’s entire product suite Act as a counterpart for our CTO and provide the Roadmap definition. Define “what are we building” and “why are we building it”.
• Focus on the software products and services offered by DV Labs. Translate the product roadmap and the steps taken by the product team into board-level appropriate communication.
• Lead the design of node operator tooling and its accompanying developer experience to enable the deployment of DVs across retail to enterprise deployment environments. (E.g. Terraform, Helm, Kubernetes, Ansible and Docker based products).
• Refine and further develop our Solidity products to facilitate the seamless incorporation of DVs into existing Ethereum protocols.
• Develop best-in-class onboarding flows for UI and programmatic creation of distributed validators (e.g. DV Launchpad, Obol SDK, Obol API).
• Develop editable distributed validator clusters, including specifying and overseeing the changes that need to ripple through the rest of the Obol Product Suite to enable such mutability.
• Analyze product performance and iterate on the product suite’s design to solve challenges that arise when using DV Labs’s products.
• Push the distributed validator vision with external clients and public facing outlets. Take ownership of and be accountable for the integration process, ensuring seamless coordination and implementation.
• Executive Duties: Manage and progress the operations of DV Labs by working closely with the Executive team to define strategies to grow and differentiate our product. You will also need to be informed of our competitor’s developments.
• Ensure products are aligned to the company strategy and to verify that the product team is resourced appropriately.
• Contribute with the recruiting processes of the Product team to ensure we add qualified and talented team members.

Requirements:

• The ideal Chief Product Officer (CPO) should have a deeply technical background, with mandatory expertise in Solidity smart contract design.
• In addition, the CPO should be knowledgeable in the following areas: Protocol design and development, REST API and SDK development, Front-end DApp development, Ethereum validator tech stacks, Ethereum clients, Ethereum Layer 2s, DevOps/Running production-grade infrastructure.
• Preferred time zone: GMT-5 to GMT+3.

Benefits:

• Competitive compensation
• Annual Global Off-site
• Annual opportunity to attend DevCon (or a blockchain conference of choice)
• Generous paid time off
• Budget for personal equipment
• Budget for training or education

Thank you for your interest. Looking forward to building amazing stuff together!

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