Title: Senior Product Manager

(CPaaS)

Location: US Remote (East Coast)

Sr. Product Manager – CpaaS Resell

US Remote (East Coast)

Vonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game through Communications and Network APIs.

Why this role matters

The Senior Product Manager for CpaaS Resell is responsible for working with select Communication Service Providers around the world to enable them to launch their co-branded version of the Vonage.com API platform. You will be helping bring modern communications platforms to some of the largest mobile operators around the world.

What you’ll do:

Build CpaaS Resell products with key Mobile Operators

• Work closely with Mobile operators to understand their integration needs to the Vonage CPaaS Resell platform.
• Understand local requirements and ensure the platform is configured and built to support the local needs
• Work with the larger Vonage team to ensure Resell partner’s requirements are being met
• Be the primary product interface between the mobile operator and Vonage.

Product Life Cycle Management

• Analyze potential product solutions, including product structures, pricing scenarios, unique differentiators, and other information to define and justify a new product.
• Negotiate feature content with various organizations, including development engineering, operations, marketing and peers in product management.
• Collect and drive requirements for developer dashboards and tools, features to fulfill unique needs of regions.
• Spearhead critical cross-functional initiatives for product development, launch, and ongoing lifecycle management.
• Develop or contribute to the development of significant product collateral FAQ documentation, white papers, and customer success stories.
• Provide an amazing developer experience by writing intuitive documentation, tutorials, and sample applications.

Go-to-Market & Revenue Generation

• Collaborate with Marketing, Sales and Business Operations to develop and drive product-specific go-to-market strategies.
• Define partnering strategy with resellers, system integrators, and complementary technology suppliers.
• Determine the most effective packaging, pricing, and positioning for products; work with product marketing to develop product messaging.

What you’ll bring

• Domain expertise in CPaaS and SaaS platforms
• Domain experience in Communications APIs
• Solid working knowledge of the technical and process characteristics and advantages of Vonage products and services.
• Advanced proficiency with product design, development, and application technical elements.
• Demonstrated experience in delivering and executing a product vision in high-technology settings.
• Understanding of the competitive and upcoming technology landscape.

Ability to:

• Develop solutions to complex technical, process, and end-user application issues.
• Work across all phases of the software development lifecycle.
• Articulate investment requirements to make features or products successful in the market.
• Lead presentations and conversations with clients.
• Gather client requirements and identify underlying business problems.

What is required

• Bachelor’s Degree in Engineering, Computer Science or a related field.
• 5+ years’ experience in product management in a high-technology setting.
• 3+ years experience in partner experience.

Preferred

Master’s Degree.

What’s in it for you

• A highly visible role on a flagship product whose success is core to the company strategy.
• In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits, including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for iniduals within the same role based on business conditions, departmental need or geographic location.

#LI-MB1

#LI-REMOTE

Title: IT Portfolio Product Manager (Remote) – Contract

Location: Rolling Meadows Illinois United States

About Us:

We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional iniduals like yourself.

Welcome to Gallagher a global leader in insurance, risk management, and consulting services. With a growing team of more than 50,000 professionals worldwide, we empower businesses, communities, and iniduals to thrive. At Gallagher, you can build a career whether it s with our brokerage ision, our benefits and HR consulting ision, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you’ll play a pivotal role in shaping Gallagher’s future and unlocking unparalleled opportunities for both clients and yourself.

Overview:

The Portfolio Product Manager (PPM) will design and implement investment strategies and processes to drive optimal demand management through the use of Planview Portfolios and AgilePlace. The PPM will construct and manage Digital portfolios based on business value associated with multiple products. The PPM will support and improve business and technology processes by managing, monitoring, and reporting value stream metrics for various technology products.

Job Details:

• This is a Temp-To-Hire, W-2 position. We are not able to do 1099 or C2C.
• Fully remote role that will need to be based in the U.S.
• You must meet our U.S. Eligibility requirements for work authorization as noted under “additional Information” at the bottom of the job description.

Responsibilities:

• Manages portfolio budgets and financials
• Experience with optimizing resources for capacity
• Provides guidance on business value metrics for projects
• Subject Matter Expert (SME) on Planview Portfolios/AgilePlace integration to guide Product Owners on proper board setup
• Ensure Planview is configured and monitoring valuable Objective Key Results (OKRs)
• Responsible for communicating to product teams, stakeholders and executives

Qualifications:

Required:

• Bachelor’s degree
• 5 years related experience required, including technical portfolio and project management
• Experience producing detailed project schedules and resource requirements
• Exceptional verbal, analytical and written communication skills must be comfortable speaking and writing to C-level audiences, as well as technical audiences.

Preferred:

• Planview Portfolios
• Agile Expertise
• OCM Expertise
• Business Process Improvement
• Risk Expertise

Behaviors:

• Organizational Awareness adaptability and business process knowledge
• Data Acumen Data visualization, storytelling and literacy
• Cross-functional Collaboration Collaboration opportunity identification, consensus building, meetings facilitation and tactfulness
• Decision Making Responsiveness, persistence, and pattern recognition
• Digital Adoption Technology curiosity, savviness and personal technological adoption
• Financial Acumen financial foresight, organizational financial understanding and financial accounting
• Process and Framework Expertise
• Customer Centricity feedback responsiveness and design thinking
• Growth Mindset skills ersification and openness to feedback
• Coaching and Motivation coaching and team incentivization
• Analytical interest in metrics, data and driving continuous improvements
• Ability to drive consensus among various stakeholders, including technology management and third parties
• Ability to lead process improvement initiatives and to collaborate effectively with technology, application, compliance, and audit personnel at multiple levels
• Demonstrated ability to prioritize and manage multiple initiatives simultaneously
• Ability to work at a fast pace and cope with conflicting deadlines

Work Traits:

• Able to work under broad supervision

#contingent

#LI-KB3

Additional Information:

Click Here to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

C: 0.300

Location: Seattle, Wa

Senior Director of Product Management – Data

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for two weeks during the year for Truveta Planning Weeks.

For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time.

Who We Need

Truveta is rapidly building a talented and erse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you

This Opportunity

In this role, you will lead the product management building Truveta Data, to create the most complete, timely, and clean data for healthcare research and discovery. The data product includes the data accrual process, by which Truveta obtains data from member health systems and integrates with other data sources when needed, the syntactic and semantic normalization of these data, deidentification and ultimate delivery of the data to the Truveta Studio product. You will be responsible for leading the team in delivery across these areas, ensuring the needs of customers are met at the highest quality standards for regulatory-grade clinical research. You will work across talented stakeholders, across product management, engineering, customer success, health system engagement, and research to build robust systems for measuring and improving the quality of our data as well as communicating these observations to our customers within the product.

A successful inidual in this role will be one who:

• Is remarkably detail oriented in the data domain. Not only unafraid but eagerly looks for opportunities to roll up their sleeves to e into data and better understand the product, needs of our customers, and opportunities for improvements and efficiencies
• Is customer-focused, works actively to understand the research and analytics needs of customers
• Has great fundamentals and intuition around working with healthcare data, specifically data from EHRs (structured and unstructured)
• Is energized by working in a fast-paced environment with numerous moving parts, cross-team collaboration, and building products with a large set of stakeholders
• Excellent written and oral communication, comfortably engaging with customers as well as ing into deep technical conversations.

Key Qualifications

• 7+ years of leading product management teams with successful track record in shipping data products and/or analytics services
• Expertise in healthcare data, specifically EHR data inclusive of both structured and unstructured data domains. Understanding around quality issues inherent to such data.
• Strong analytic mind, readily able to e into data to build global understandings to align the team’s direction and focus
• Able to work with teams on west coast hours. We celebrate and embrace a distributed team that works well together remotely and meets at least twice per year in person.

Why Truveta?

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.

We Offer:

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person as soon as we are able)
• The base pay for this position is $212,000 to $264,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a erse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with erse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage iniduals with these identities to apply even if you don’t meet all of the requirements.

Reserve is looking to hire a Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Title: Product Manager

Location: China – Chengdu

What You’ll Do

• Customer Engagement: Engage closely with customers to deeply understand their business requirements and pain points. Provide optimal solutions that balance product value, cost, and customer satisfaction, ensuring that our product consistently meets their evolving needs
• Product Roadmap Development: Utilize insights from market trends, customer needs, and our development capacity to define and prioritize the product roadmap
• Feature Design: Bring critical thinking and ruthless prioritization to key product direction and design decisions. Show quick and clear thinking, as well as creativity, when ideating (and taking feedback) on problems or designs. Write clear documents and clearly articulate design concepts to the engineering team, ensuring a shared vision for product
• Cross-functional Collaboration: Work hand-in-hand with various roles, including services, solution consultant, engineering, and support. Manage resources, timelines, and conflicts effectively, fostering a collaborative environment that promotes efficiency and team synergy
• Engineering Team Partnership: Establish and maintain strong relationship with engineering team to ensure the speedy and high-quality implementation of product features. Maintain an open, constructive line of communication to facilitate problem-solving and continuous improvement
• Continuously Improve Assigned Product Areas: Innovate and iterate on existing products, identifying opportunities for improvement and driving the implementation of solutions

Requirements

• Bachelor’s degree or above in Engineering, Business, or related field
• Proven experience as a Product Manager or similar role in a software company
• Strong knowledge of product management principles, practices, and techniques
• Proven ability to manage the entire product lifecycle
• Strong interpersonal and communication skills, with the ability to effectively collaborate with erse teams
• Excellent problem-solving, critical thinking, and analytical skills

Nice to Have

• Prior experience as a Product Manager in To-B environment
• Understanding of software architecture is a significant advantage. This knowledge will enable you to quickly understand our platform capabilities and make accurate design
• Familiar with the design of SaaS product
• Engineering background is preferred.

"

Notebook Labs has built foundational technology to prove email payment receipts in Zero-Knowledge, allowing for the first decentralized peer to peer onramp which was marketed under the name Zephyr. We have developed, productionized and shipped an SDK to allow businesses to embed this onramp in their website and support Venmo, CashApp, and Google Pay payments. This technology was extensively audited by Trail of Bits and tested internally. We have also developed plans to expand to payment rails in India, and have internal tooling to rapidly develop these integrations. This technology is generalizable, and allows for secure and highly efficient proving of emails and arbitrary templates on-chain.

The founding team is currently looking to hire a CEO to spearhead the company’s efforts to develop this technology into a decentralized, global, fiat and crypto payments platform. The company is well funded and the role will involve a generous compensation package of both equity and salary. Notebook raised over $3.3 million in September 2022, and most of this seed round has been preserved. The founders intend to hand over control to this CEO but still help the company in an advisory capacity. Both founders are young math undergraduates at Stanford but believe that the next step in Notebook’s journey is to sell and market the product, a task more suitable for a seasoned founder.

",

"

Snapdocs is a rapidly growing company backed by investors like Sequoia, Y Combinator, F-Prime and Tiger Global. We're an innovative team taking on the extensive mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes. Today, 20% of real estate transactions are processed through our platform. As we expand our product offering to serve more customers, we need to grow our team with smart, hungry, and curious people. That’s where you come in…\"

We are seeking an experienced Product Manager to manage and grow our Scheduling and Title Products. As the Principal Product Manager you will be the owner for a significant portion of Snapdocs product suite and revenue. You will be responsible for developing product strategy and roadmap documentation, leading a cross functional (engineering, design, go to market, analytics, etc) team to execute towards that strategy, and being the voice of the product within the company.You will also be managing and mentoring an Associate Product Manager.

Key Responsibilities:

* Product Strategy and Vision

We are looking for an entrepreneurial Senior Product Manager who has 5+ years product experience in the B2B SaaS space. Someone who can take a high level business or product objective and break it into actionable milestones that they then take across the finish line. This includes building a compelling roadmap, launching high quality solutions that make a meaningful difference in our users lives, and keeping key stakeholders informed. A reputation for being a high performing, creative problem solver with a passion for innovation and a track record for delivering high quality and timely results.

Mortgage, banking or fintech experience would be a plus! You have a strong technical understanding and technical acumen, such that you can engage with your engineering counterparts in a collaborative and highly productive manner. You can also quickly absorb technical concepts and communicate them to a non-technical audience. You have a go-getter mentality, excited to solve our most challenging problems. You demonstrate deep customer empathy and curiosity that's paired with knowledge of how to gather and synthesize customer needs. Strong project management skills with the ability to manage multiple priorities simultaneously coupled with a data-driven mindset is crucial for this role.

If you are located in NY, CA, WA or MA, the salary range for this role is $170,000 - $230,000. For all other locations, the range is $148,800 - $201,300. As a new hire, your starting salary will likely be between the 25th percentile and the midpoint of the range; however, all offers are based on the successful candidate’s experience and qualifications.

Snapdocs strongly values ersity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team to make smart decisions. This means we value independent work as well as collaboration.

Our benefits include (but are not limited to):

Excellent health, dental, and vision benefits401(k) with up to 4% company match16 weeks paid parental leave (regardless of gender)Flexible time off policyFlexible spending account for healthcare and dependent careLife and disability insuranceSnapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

",

Location: New York, New York

Job Title:

Wholesale Operations Coordinator

About Bombas:

Bombas is a comfort focused apparel brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas is continuing to innovate with new socks and apparel while creating a positive impact on the community where we all work and live.

Click here to see what it’s like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong – a team that is erse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran, status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices

This role provides the opportunity to either work remotely within the U.S. or out of our Bombas HQ in New York City.

About the Job:

We are looking for an organized and conscientious team player to join our Operations Team as Wholesale Operations Coordinator, reporting to our Senior Sales Operations Manager. The ideal candidate will have 1-2+ years of experience working with EDI documents and retail orders, or a similar role in B2B order support. You will be essential to Bombas’s wholesale supply chain by ensuring data accuracy, timely transmission of documents, and supporting high fill rates.

Bombas products are best-in-class. The Operations Team is charged with providing an equally outstanding fulfillment and delivery experiences to our customers. To get the job done, you’ll use SPS, NetSuite, Excel, and Looker, and interact with teams internally and at our warehouse. This is an opportunity to join a fast-growing segment of the Bombas business.

What you’ll be responsible for:

• Supporting fulfillment of retail sales orders
  • Acknowledge new sales orders; Verify accuracy of product details like style, price, and quantity; Coordinate with Sales Team to resolve inaccuracies
  • Populate order logs with order details to support record-keeping and prioritization of order fulfillment
  • Collaborate with Transportation Team to track inbound shipments and with Sales Team to communicate early or late arrivals
  • Decrement sold inventory from bulk orders to support inventory management and allocation across retail partners
  • Create and/or transmit orders to the warehouse
  • Problem-solve with internal and external teams upon encountering delays, product defects, or systems inaccuracies
  • Manage returned inventory with the warehouse
• Supporting month-end close
  • Create fulfillment documents in systems
  • Compare details about shipped products across systems
    • Communicate with Accounts Receivable and external teams on order statuses and to resolve discrepancies
  • Close orders that will not be fulfilled to release allocated inventory
• Fulfillment process improvements
  • Collaborate on process improvements to maximize fill rates and on-time, in-full delivery
  • Draft and maintain SOPs on order fulfillment processes
  • Scope systems improvements with internal teams as we work towards automating manual processes
• MIscellaneous
  • In addition to Wholesale, Bombas also has E-commerce and Donation distribution channels. The Operations Team supports all channels, so this role may take on data entry and systems audits responsibilities outside of wholesale. Team work!

What we’ll love about you:

• Strong organization skills, patience, and attention to detail
• Ability and curiosity to explore and resolve data discrepancies
• Commitment to deadlines
• An interest in process improvement
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable working in an open office or remote environment while staying focused

What you’ll love about us:

• We are a team of smart, interesting, erse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We offer flexible paid time off for all full-time employees. This includes unlimited vacation, sick days, and wellness days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement.

What you’ll bring:

• 1-2+ years experience with B2B/retail fulfillment and/or systems
• SPS and/or NetSuite experience a plus (or similar EDI or ERP systems)
• Competency working with large data sets in Excel and/or ERP
• Comfort learning to navigate new systems and adapting processes for efficiency gains
• Experience working against deadlines, both independently and with teams
• Experience documenting and following detailed processes

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $45,000 and $51,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is at-will and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.

If you require reasonable accommodation in completing this application, interviewing, completing any employment testing, or otherwise participating in this hiring process, please direct your inquiries to our Manager, Talent Acquisition at [email protected]. Only requests related to accommodations will be responded to.

"

If you are excited to play a central role in the growth phase of a high-performing startup, and comfortable with ambiguity - this role is for you. You will work closely with the founders and senior management of the company to drive the Product vision for Shuttle.

*

Work closely with existing and potential users, as well as the Shuttle team to drive our Product strategy on our journey to PMF.
\

*

Write product specs, and communicate requirements to the wider team, ensuring that Engineering is on board with the proposals and implementation timelines.
\

*

Create and oversee metrics and KPIs for the Product.
\

*

Keep on top of the main trends in our space, and evaluate potential partnerships and collaborations to support business objectives.
\

*

Evaluate product differentiation opportunities and push the product roadmap forward.
\

*

Create and design systems and processes that allow for effective product management.
\

*

Push the evolution of Shuttle’s monetization strategy.
\

Must Haves

1.

Experience as a senior member of a startup/scale-up team.
\

2.

Experience working in Product role(s).
\

3.

Ability to drive product vision.
\

4.

Have a great understanding of developer tools and use them regularly.
\

5.

Good understanding of software engineering, specifically backend development.
\

6.

Strong experience with AWS services, micro-service, and serverless architecture.
\

7.

Able to pick up new technologies/skills and has a growth mindset with recent evidence.
\

8.

Great communication skills and experience in roles that demonstrate this.
\

9.

Be able to balance stakeholder input with effective decision-making.
\

Bonus Points

1.

Experience as a software engineer, with a track record in SaaS/PaaS, Cloud or OSS.
\

2.

Experience using the Rust programming language, either professionally or on hobby projects.
\

3.

Ability and willingness to occasionally write content for Shuttle.
\

",

Title: Technical Program Manager

Location: US

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world’s population sees AP journalism every day.

The Associated Press is seeking an experienced and highly skilled Senior Technical Program Manager.

This full-time, US-based fully remote position reports to our Senior Director of Information Security.

Position Summary:

In this role, you will be responsible for coordinating, implementing, and delivering key projects within the Information Security portfolio. We are seeking a candidate passionate about cybersecurity who will drive the integration of risk management, technology, and business processes within the organization.

Key Responsibilities:

• Orchestrate and drive the end-to-end lifecycle of key information security projects across the organization to align with program strategy.
• Facilitate the development and implementation of key goals, objectives, and success criteria for the program with key stakeholders and the core team.
• Establish and maintain information security policies, standards, and procedures.
• Manage relationships with third-party vendors, service providers, and conduct third-party risk assessments.
• Help manage the integration of critical tooling and technologies across the department.
• Consult with business partners, leadership, team members, and other key stakeholders to evaluate and apply suggestions for improving efficiency and success.
• Proactively identify areas for improvement within the Information Security function and collaborate with internal teams to implement long-term strategies that enhance the organization’s capabilities and efficiency.
• Develop and deliver information security training and awareness programs to educate employees on digital safety best practices.
• Coordinate with external auditors to ensure compliance with regulations.
• Develop budget planning strategies and track expenditures across the Information Security program.
• Define and track success measures to ensure alignment with intended outcomes.
• Instill lessons learned practices in projects and ensure learnings are communicated to foster a culture of continuous learning.
• Mentor, guide, and sponsor the development of key talent.

Basic Qualifications:

• Bachelor’s degree.
• Proven experience (5+ years) in Information Security management.
• Strong knowledge of information security principles, standards, frameworks, and best practices (e.g., ISO 27001, NIST).
• Strong technical and operational understanding of risk management and related processes.
• A teammate and change champion with a bias for action (validated experience of leading others to think and act differently according to business needs).
• Strong familiarity with security concepts and technologies such as vulnerability management, application security, firewalls, intrusion detection/prevention, and networking.
• Strong organizational skills and the ability to handle multiple high-visibility issues.
• Excellent leadership, communication, and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Demonstrated dedication to excellence, high quality standards, and attention to detail.
• Superior analytical and problem-solving abilities.
• Cybersecurity certifications are a plus.

Advanced-level professional competency in written and spoken English is required. Authorization to work in the United States for any employer is mandatory.

The anticipated salary range for this position is $135,000-$150,000, contingent on experience and other job-related factors. AP employees are eligible to participate, according to the terms of the official plan documents, in a 401(k) plan, employer-sponsored health insurance plan, and are eligible for paid time off and holidays in accordance with AP policy.

Application Deadline: January 12, 2024 @ 11:59 PM ET

AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of ersity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability or status as a veteran. We encourage members of traditionally underrepresented communities to apply.

Location: MI-East Lansing

Customer Experience Manager-Project,Event Coordinator

Apply now Job no: 920701

Work type: Support Staff

Pay Grade:11

Major Administrative Unit / College:Eli Broad College Of Business

Department:Mba Program 10008607

Sub Area:AP- Professionals

Salary:Salary Commensurate with Experience

Location: East Lansing

Categories: Administrative/Business/Professional, Student Services/Student Affairs, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly

Working/Functional Title

Customer Experience Manager

Working/Functional Title

Customer Experience Manager

Position Summary

The Eli Broad College of Business at Michigan State University is seeking a talented and motivated inidual to provide operational and administrative support for the Executive MBA. The ideal candidate will be an enthusiastic self-starter who is detail-oriented and committed to excellence. The position is responsible for providing high-quality service and support to graduate students, faculty, alumni and staff. Responsibilities include, but are not limited to: prospect, student and alumni communications; admission support and coordination, CRM data management, administrative and operational support for student, faculty, staff and alumni; event planning and marketing support; academic support. In addition, he/she will perform other duties as needed to carry out the mission of the Broad College of Business and Michigan State University. Given the program schedule, evening and weekends (generally Saturday) will be required on a regular basis, Occasional travel to Troy or other locations may be required.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which would normally be acquired in a four year college degree in Public Relations, Communications, Business or in an area related to the work being performed; one to three years of related and progressively more responsible and expansive work experience in a field related to the position including planning and managing admissions an/or special events; or an equivalent combination of education and experience. May require experience in word processing, database, spreadsheet, desktop publishing and/or presentation software. Position may require software specific to the operational activities of the employing unit. This position may require special licensing or certification in the field related to the area of employment.

Desired Qualifications

Bachelor’s degree preferred; experience with Salesforce or similar CRM/database management, reporting, queries highly preferred; demonstrated ability to quickly learn and effectively work in Salesforce and other MSU systems; evidence of strong attention to detail and excellent customer service.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

Monday – Friday 8:00 – 5:00 pm with working occasional Friday evenings and Saturdays.

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends January 2, 2023 at 11:55 P.M.

Advertised: Dec 20, 2023 Eastern Standard Time

Title: Director, Product Management

Location: United States

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

You are empowered to define the strategy and own the execution of an essential part of our product. One of our core tenets at Housecall Pro is to grow with our Pros . As a Product Director in Fintech, you are a part of building a best-in-class financial institution for our Pros – across payments, banking, payroll, accounting, lending, and more – all embedded within the software platform they already use every day. You are an experienced Product Leader and work each day to help us build products that make our home services professionals more successful. You have the passion and experience for building something from the ground up – including foundational research, a big vision, thoughtful strategic planning, and a sense for iterative launches. You are curious, adaptable, decisive, and want to make an impact. You have high emotional and cognitive intelligence with an internal engine that drives you.

You lead an excellent team of Product Managers to effectively deliver the customer and business value. You coach and develop the careers of your PMs as they hone their product craft. You collaborate cross-functionally and cross-culturally to develop strong, trusting connections with stakeholders, uphold and exemplify our company values, and shape the culture within your product area. Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Develop product strategy and objectives that move us closer to achieving our product vision
• Translate product strategy into concrete objectives that you own and are accountable for
• Organize work according to the strategic framework of the organization, evaluate risks, and use data to inform decisions
• Assist teams in creating innovative, robust solutions that drive toward maintaining and enhancing our competitive advantage
• Collaborate cross-functionally to develop strategy, explore compelling solutions, drive execution of building features and functionality, launch/measure/learn/iterate/improve products
• Create measurement plans to monitor feature adoption and usage
• Co-create go to market plans with the Marketing team
• Hire and grow erse, exceptional talent that consistently raises the bar on performance
• Conduct work with openness and transparency, understanding that collaborative solutions lead to better overall business impact
• Inspire, motivate, and advocate for team members by serving as a spokesperson and key leader within the Product group
• Uphold our values and principles

Qualifications:

• 7+ years of total product management experience with 2+ in a leadership role
• Fluency with using Data – tactical (e.g. A/B testing) and strategic (e.g. estimations, sizing) to inform decisions
• Experience working in product, design, and engineering teams that focus on producing customer value and driving business results
• Technical fluency; comfort understanding and discussing technology concepts; experience evaluating tradeoffs and new opportunities with technical team members
• Highly desired:
  • Home services industry knowledge
  • Financial services / Fintech industry knowledge
  • Experience working across cultures and time zones

What will help you succeed in this role:

• • Exceptional writing and storytelling skills
  • A fine eye for design and craft in product
  • Ability to draw talent, hire, mentor, and motivate product managers
  • Ability to make decisions with limited information, and know when to dig for more
  • Strong communication skills to reach consensus and move big projects forward
  • See into competitive products and draw meaningful insight

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates ersity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

#LI-Remote

This role is open to candidates and the expected salary range for this role is $140,000-$172,000 plus bonus. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Workforce Management Supervisor in Remote, United States

Details

• Department: ACC Scheduling
• Schedule: Monday-Friday 8:00am- 5:00pm central time
• Location: Remote

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Supervise the daily operations of the workforce management department.

• Work closely with workforce management staff to ensure quality of data, accuracy of reporting, effectiveness of staffing and achievement of department productivity goals and service levels.
• Ensure proper monitoring and response of staffing and volume levels. Provide staffing projections for new, expanding, and existing services and assist in real-time monitoring and decision making.
• Oversee and present the creation of key service metrics summary reports for department leadership.
• Oversee management of associate exceptions, including attendance, paid time off, and other off- phone activities.
• Provide leadership, orientation, training, coaching, and mentoring to departmental staff. Assist with performance evaluations and disciplinary actions.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate’sdegree/Bachelor’s degree with 1 year of experience OR 5 years of applicable cumulative job specificexperience required. 2 years of leadership or management experience preferred.

Additional Preferences

• 3 years of workforce management experience to include forecasting in a contact center environment required
• Prior experience with workforce management solutions is required such as Genesys or Aspect
• Experience with IVR design, modification, and testing preferred
• At least 3 years of Lead or Management Experience

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Building Automation Project Manager Leesburg, Virginia

The Building People, LLC, has an immediate opening for a Building Automation Project Manager. We are looking for an experienced professional who can work with minimal oversight to support a very fast-growing and dynamic part of our business. Specifically, the BAPM will manage the deployment, integration and management of smart buildings and internet of things (IoT) technology within federal and commercial facilities. The ideal candidate will thrive in an environment where they can autonomously work with clients, lead team members and subcontractors to ensure project performance and delivery, and where appropriate identify growth areas for new work. Candidate may be remote/telework during times when onsite work is not required if candidate can arrive in the Washington DC metro within two (2) days’ notice.

Required Experience & Skills

• Technical Proficiency: Demonstrate expertise in the deployment of hardware, firmware, and software solutions for smart building and IoT technology.
• Client and Stakeholder Management: Serve as the main technical liaison between the client and our team of technicians. Effectively communicate project progress, technical requirements, and milestones to all stakeholders.
• Project Planning and Execution: Develop and manage comprehensive project plans, including subcontractor and external vendor relationships, resource allocation, budget management, risk assessment, and issue resolution.
• Quality Control and Risk Management: Conduct internal quality control reviews to ensure projects adhere to scope, schedule, budget, and quality standards. Analyze and mitigate project risks, and track issue resolution.
• Team Leadership: Provide on-site leadership for the project team, fostering a collaborative and motivated work environment. Monitor and assess team performance, conduct performance reviews, and mentor team members.
• Collaboration with Engineering Team: Partner with the engineering team to define system configurations, network requirements, software specifications, graphics, programming, and sequences of operations.
• Innovation and Problem-Solving: Leverage company resources to develop innovative solutions and approaches to technical challenges encountered during project implementation.
• Proficiency in Microsoft Office Suite or related technical software
• Strong analytical, troubleshooting, and interpersonal skills
• At least seven (7) years of relevant experience, with at least three (3) in a leadership role.

Preferred Experience & Skills

• Experience working with federal and commercial clients IT systems and integration of new software/hardware platforms.
• Experience with BACnet MS/TP, BACnet TCP/IP architecture and accordance with ANSI/ASHRAE Standard 135-2010.
• Knowledge of major building systems (e.g., HVAC)
• Experience with firmware and hardware projects in addition to software based projects

Required Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical field – OR – 10 Years experience in Smart Building and Building Control Systems

Preferred Education/Certification

• Niagara Ax or N4 certification

Travel

• Travel may be required based on client location (domestic)
• Candidate may be remote during times when onsite work is not required if candidate can arrive in the Washington DC metro within two (2) days notice.

Background Investigation

• Background Investigation required.
• Additional background checks are subject to system access requirements.

Physical Requirements

• Must be able to lift to 35 pounds at times.

"

Nanonets has a vision to help computers see the world starting with reading and understanding documents. Our product helps businesses automate document related workflows for back-office teams such as invoice data entry for AP teams, KYC automation for banks and insurance etc.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

What you'll do :

TLDR - Manage Customer Expectations, Be Customers voice for internal stakeholders

**Primany KPI - Net Revenue Retention - (What is NRR - https://www.smartkarrot.com/resources/blog/net-revenue-retention/)

* Engage with customers right after the contract is closed to get the technical integration done

Required Qualifications / Need to Have:

* 3 years of Stakeholder Management Experience (Sales / Consulting / Account Management)

Good to Have:

* Ability to Manage relationships

",

Affiliate Operations Manager

Remote

Affiliates & Ops

Full-Time

Remote

CrossFit is looking to hire an experienced Operations Manager to oversee (1) the operational onboarding program for new affiliate owners and (2) operational support for existing affiliate owners participating in a new success-based model.

RESPONSIBILITIES:

NEW AFFILIATE ONBOARDING

Manage and evolve our new affiliate onboarding program, the Affiliate Developmental Program (ADP). This is a pre-operational training course that covers financial, operational, marketing, management and coaching content.

Oversee the initial development and continuous improvement of our group online and live content modules.

Lead live and recorded group training sessions with our cohorts that launch each month.

Be the primary liaison to introduce our new affiliates to our brand partners in the Affiliate Partner Network. Scope of partnerships include: software, gym equipment, real estate site selection, lease signing, apparel and nutritional products.

Serve as the primary point of contact for inquiries, addressing questions, and facilitating connections with internal CrossFit teams and external preferred partners as necessary.

Forge and maintain productive relationships with the Education, Affiliate and Sport partners, aligning efforts to deliver an integrated pre-operational, affiliate experience.

Partner with our Business Development Manager to work on a seamless hand-off from new affiliate initiation and agreement signing to kick-off call with the ADP. Participate in virtual discovery day calls hosted monthly to educate prospective affiliate owners on the support program and resources available once they sign their affiliation agreement.

Implement metrics and KPIs to assess program effectiveness and make data-driven decisions that continuously improve the affiliate experience in the journey from initiation fee signing to gym opening.

EXISTING AFFILIATE SUPPORT

Manage the communication flow of all posts on our internal Affiliate Dashboard and Resource Center in Confluence.

Oversee and administer our mobile communications platform. Engage with affiliate posts, post announcements, create groups for new program or cohort launches, build polls to get a quick pulse on top of mind issues.

Lead monthly sampling of affiliate sentiment using NPS question; partner with Brand Marketing for longer-form sentiment survey sent to all affiliate owners 2x per year.

Prepare, post and lead portions of agendas for monthly affiliate calls and quarterly business reviews. Partner with Marketing for the creation of monthly email newsletter content; review cadence and monitor flow of all communications with Affiliates. Be the representation and voice of the affiliate for all cross-functional work we do.

Partner and coordinate with regional field staff and our Affiliate Advisory Council to keep them up to speed on new initiatives and programs being launched at HQ. Train the trainer with our field staff to support follow-up learning opportunities at Regional Affiliate Summits and other local events.

KNOWLEDGE AND SKILL:

Proven track record of success in various operations management in a multi-location business and/or successful tenure as a franchise business coach. Prefer experience within the fitness, health or wellness space.

Excellent presentation skills; passion for educating and sharing knowledge in both large group and small group settings.

Strategic thinker with natural instincts to jump in and help directly. Willingness to roll up the sleeves to create new solutions where there are opportunities for improvement.

Well-rounded cross-functional business experience; proven track record of working cross-functionally with marketing, finance, operations and software/IT systems.

Exceptional organizational and coordination abilities, capable of managing multiple tasks with an attention to detail.

Competence in using digital and virtual tools to facilitate communication and program management including content management and learning management solutions.

Ability to work proactively in a fast paced, dynamic environment, adapting strategies and workflows as programs evolve.

EDUCATION/EXPERIENCE:

Bachelor’s degree in related field and 7-10 years of related experience

WHAT WE OFFER:

Rich Medical, Dental, and Vision plans

Unlimited Paid Time Offempowering you to unplug whenever and however you need to

Flexible spending account and 401(k) with employer matching at 5%

CrossFit Gym Membership Reimbursement

CrossFit Courses Benefit

Partnership Perks

CrossFit is a proud equal employment opportunity employer. We seek to recruit, develop, and retain qualified applicants from a variety of backgrounds, skills, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.

Title: Senior Product Manager

Location: Global

WOO Network operates a centralised exchange WOO X and a decentralised platform WOOFi, democratising access to top-tier liquidity and exceptional trading execution while keeping costs competitive. Our native token, $WOO offers token holders a unique position to participate, engage, and maximise the benefits of both the DeFi and CeFi ecosystem. Our team of highly-selected 170 employees is located in 12 cities worldwide

Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities.

About the opportunity:

We are looking for a Product Manager who can join us along this mission and vision. You’ll become an integral part of the Product team, which defines the overall product strategy and vision of WOO X and works with different functions to align and deliver products and features that provide maximum value to our users. Interested? Keep on reading!

What you’ll be working on:

• Reporting to and working alongside the founding team and CEO, helping to develop a deeper understanding of potential products/features and users.
• While many tech company products are engineering-driven, we value a PM-engineering partnership where there is a strong yin-yang between engineering and PM. Engineers join PMs in customer interviews while PMs join in on technical meetings to aid alignment. Engineers develop more empathy for what the customer’s needs are, while the PM drives this process and is the ultimate owner of the product.
• Working closely with cross-functional teams and leading the entire process from user and data research through design and development to marketing, sales and support.
• Shipping new features and products that have strong user adoption and perhaps even disrupt this young industry.
• Leading multiple projects across the entire product lifecycle. Setting the vision for the user experience and designing the process in a way that makes it easy for the team to collaborate and expand upon.
• Elevating how we think about problems and products by acting as an inspiring leader in pushing the evolution through decentralized, centralized or hybrid applications.
• Delivering unique features and products that will create amazing user experiences and validating them (with data whenever possible) with users and other stakeholders through interviews and testing.
• Utilising data to develop insights, robust product strategy and informed decision-making.
• Forming strong cross-functional stakeholder (internal & external) relationships to keep them informed, receive input, and influence their thinking.
• Checking and approving all the latest designs across multiple products in your department.
• Managing issue prioritization, risk analysis and trade-off.
• Developing strategies and tactics to study blockchain technologies and creating public awareness of the value of our products.
• Driving design function forward by developing new ideas and improving the design system.
• Thriving in a scrappy environment and feeling comfortable with ambiguity and frequent changes to direction as the company works towards product-market fit and learns to operate at scale.
• Proactively identifying issues and assigning the right owner to resolve the problem.

Why work with us:

Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi and DeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO

About you:

• 5+ years of product management experience with fintech products, ideally with a focus on trading.
• Technical background is a must-have.
• Proven experience in core trading platform development.
• Adept at managing competing priorities simultaneously.
• Comfortable embracing ambiguity and working independently; excellent at communicating early and directly.
• Out-of-the-box and startup mindset.
• Fluent in verbal and written English (C1+).

Title: Sr Staff Technical Product Manager -DRM/EDM Hub

Location: Remote, MA, United States

C: 4.61

Job Description Summary

This product leadership role is focused on master data management as a holistic solution in the Finance ecosystem supporting EPM, ERPs, shared services applications and other dependent systems. It includes partnering with the functional business customers on new requirements solutions, Lean, process improvement, data quality, and comprehensive testing outcomes. It requires a proactive, collaborative, and diligent inidual who will work closely with the FP&A and Controllership functions, DT product leaders and related team members to solicit and fully understand master data/change needs and potential impacts. This role will initially own and manage multiple DRM applications, relational hub, and contractor support staff. Additionally, this inidual will contribute to the plan/design for the SaaS EDM cloud solution and master data needs for other SaaS and Finance applications for new MDM architecture. Role will also contribute to review and chart of account improvements/changes, evaluate change impacts across master data objects and governance structures and educate the functional and technical teams.

Job Description

Essential Responsibilities:

• Responsible for leading, designing, implementing and maintaining multiple component(s) of enterprise applications or services. This includes activities such as build, test, documentation, and support of the component(s) in scope. Responsible for executing a sub-component(s) of a domain, product, or program.
• Facilitate meetings and collaborate with Controllership, FP&A, ERP, subledger functional and DT stakeholders to support existing DRM applications and define/implement new (EDM) business processes, technical solution and related DT SOPs
• Proactively seek out and understand upstream dependencies and downstream consumers and help anticipate change impacts and requirements
• Act with a Lean mindset, mastering data once for multiple purposes, defining/performing standard work, promoting/executing validations and driving data quality, effective testing and delivery of high first-time through enhancements and output
• Manage over and regularly meet with contractors on work requirements, and timely and quality deliverables; Regularly assess workload and assess staffing needs/changes and provide regular updates to manager
• Due to wide leverage of master data across DT footprint, need to proactively engage with different consuming application owners
• Partner and work with central GE Aerospace Lean Enterprise master data governance team to align Finance governance and solution plans and other potential integrations
• Field customer inquiries, requirements and issues across MDM, Controllership and FP&A customers and foster chart of accounts usage understanding
• Work across other DT product leaders to mitigate and de-risk adverse impacts (e.g. EVE, Atlas, etc.)
• Effective oral, written, and client communication skills, as well as ability to manage expectations of the business, clients, team members, management and external groups
• Excellent interpersonal, presentation and facilitation skills
• Analytic, creative and business-focused complex problem solver
• Strongly customer oriented and acts with urgency
• Curious to define, learn new methods and technologies; Early adopter tendency
• Develops/implements software components on the roadmap; develops/executes on unit and system test plans

Qualifications/ Requirements

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science or Engineering from an accredited college or university
• A minimum of 7 years’ experience in Information Technology, designing, implementing and supporting master data applications in the Finance space
• Must be willing to travel for major team or customer meetings/workout sessions
• Must be willing to work out of an office located in Bengaluru, India, Evendale, OH or Norwalk, CT on hybrid basis
• Deep expertise with PL SQL, Oracle DRM, Oracle EDM, other Oracle EPM application knowledge a plus, relational database constructs, knowledge of programming language; acts with Lean mind-set
• Able to drive technical and business discussions relative to architecture direction aligning with business goals and provide options and recommendation
• Experienced with concepts underlying master data governance and data management as backbone to Finance ecosystem to apply to support and project work.
• Experienced with elements of gathering MDM and architecture requirements.

Desired Characteristics:

• Ability to work with global teams, act independently and as part of a team
• High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
• Strong team player collaborates well with others to solve problems and actively incorporates input from various sources; has experience working with others on a global basis
• Demonstrated customer focus evaluates decisions through the eyes of the customer; builds strong customer rapport; creates processes with customer viewpoint; partners with customers to help shape their future initiatives
• Strong analytical and problem solving skills – communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
• Creates operational support plans
• Change oriented actively identifies and generates process improvements; challenges waste and streamlines through-put
• Business Acumen: Understand key cross-functional concepts that impact the organization; clarifies/seeks out business priorities and organizational dynamics. Influences within the functional and DT working team.
• Leadership: Works to assure work is on-time and within budget. Delivers tasks on-time with alignment to work standards and architectural goals. Can identify and raise issues, risks and benefits of options in a consultative approach to help educate customer and other team members in subject problem/enhancement. Participates in change initiatives by proactively providing input and feedback; implements new direction and collaborates with team.
• Personal Attributes: Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice. Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives

For Candidates in the US:

The salary range for this position is $127,700 – $213,200. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.

GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, healthcare coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.

Location: Remote/Flexible. Global applicants encouraged to apply

"

Tradex Markets Inc. is a US-based prediction market exchange that has been operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

We are looking for a Marketing Intern to manage our social media channels, Discord and Telegram communities, and assist with social media advertising campaigns. This is an exciting opportunity for someone passionate about digital marketing and community engagement.

Key Responsibilities

1. Manage and grow our presence on social media platforms (Facebook, Twitter, Instagram, LinkedIn).

Required Skills and Qualifications

1. Strong understanding of social media platforms and community engagement tools.

Compensation and Work Environment

1. Compensation: $100 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange that has been operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

We are looking for a Marketing Intern to manage our social media channels, Discord and Telegram communities, and assist with social media advertising campaigns. This is an exciting opportunity for someone passionate about digital marketing and community engagement.

Key Responsibilities

1. Manage and grow our presence on social media platforms (Facebook, Twitter, Instagram, LinkedIn).

Required Skills and Qualifications

1. Strong understanding of social media platforms and community engagement tools.

Compensation and Work Environment

1. Compensation: $100 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange that has been operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

We are looking for a Marketing Intern to manage our social media channels, Discord and Telegram communities, and assist with social media advertising campaigns. This is an exciting opportunity for someone passionate about digital marketing and community engagement.

Key Responsibilities

1. Manage and grow our presence on social media platforms (Facebook, Twitter, Instagram, LinkedIn).

Required Skills and Qualifications

1. Strong understanding of social media platforms and community engagement tools.

Compensation and Work Environment

1. Compensation: $100 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange that has been operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

We are seeking a Customer Support Executive to join our dynamic team. You will be the first point of contact for our customers, providing exceptional service and support for their trading needs.

Key Responsibilities

1. Respond to customer inquiries via phone, email, and live chat promptly and professionally.

Required Skills and Qualifications

1. Excellent communication skills in English.

Compensation and Work Environment

1. Compensation: $150 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

The Product Data Analyst owns the product data that enables our teams to make data-driven decisions, run experiments, and maximize value creation.  They are a force multiplier across the product department, an advocate for customer insights, and a bridge between our teams and our data.  They perform data transformations, set up self-service access, surface insights, create team efficiencies, and manage funnels & behavioral loops for business growth.

A day in the life of…

• Leverage Data
• Builds Data Pipelines - Captures data that matters to our teams from both event-driven and relational database systems. Creates systems & automation of data pipelines. Pushes data into Intercom, fires Segment events. Updates Engagement Stats in database.
• Writing Data Queries - Writes data queries to support our teams.  Transforms data into useful shapes.  Writes assertions to test & prove data integrity.
• Setup & Maintain Data Platforms - Selects, configures, and maintains data platforms used in data pipelines (ie, data warehouse and/or customer data platform), with support from our engineering team.
• Data Visualization - Sets up self-serve views and visualizations for teams to leverage.
• Exploratory data analysis - Providing ad-hoc assistance to teams to help them answer critical questions.
  ‍
• ‍Surface Insights
• Measure Customer Value - Identify and measure indicators of customer value (both leading and lagging), identify users and accounts who are achieving success, and those who aren’t yet.
• Discover & Share Insights - Find customer journey bottlenecks and areas of improvement.  Present reports & insights throughout the company.
• Customer Issues - Identify patterns in customer issues and defects customers are experiencing, and provide summaries to product teams.
  ‍
• Team Efficiency
• Track Squad Progress - Track our squad effectiveness (ie, learning and delivery velocity, defect rates, etc). Track & report out on Release progress (ie, calculate velocity, create burn-up charts).
• Streamline Workflows - Improve our product workflows for feature development (ie, Notion data model, views, automations, etc.)
• Rapid Experimentation - Help design experiments with the product teams, beta customers, feature flags, failure metrics, and track experiment results.
• Automated Customer Recruitment - Use data to setup automated customer recruitment so the product teams can consistently gain qualitative insights.
• Attend and Participate in Meetings - Attend weekly one-on-ones with your supervisor, department level 10 with your team, and the all-hands with the whole company. Show up on time, come prepared with any topics that you would like to discuss, and participate in finding solves for issues that come up. 
  ‍
• Business Growth
• Surface Product Qualified Leads - Identifies customers who are likely ripe for sales opportunities and passes them to sales & marketing teams.
• Creates Funnels & Growth Loops - Identify and measure customer magic moments and behavioral loops that create growth opportunities for the business.
• Segmentation & Cohorts - Creates customer segmentation within the data using customer actions or identifiers and that can be used across many data views.

Expectations for your first 90 days:

• Gains a deep understanding of our Customers and Product by 30 days
• Presents recommendations to improve our data stack and starts implementation by 60 days
• Provides our product teams with better visibility into the customer journey with self-serve access by 90 days
• Prepares us for a PLG-led motion by 90+ days

Perks:

• Company Holidays
• Paid Time Off (in addition to the above)
• Monthly Healthcare Allowance
• Yearly Vacation Allowance
• Fun and outcome driven work environment with a smart, hard working team
• Location independence
• Mission driven company and values-based culture

🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?

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We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.

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The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.

Please only apply if you:

• Embrace learning new technology 
• Learn fast
• Communicate crisply
• Proactively seek solutions
• Own the outcome
• Embody emotional maturity
• Bring an optimistic “can do” attitude
• Supply your own internet and smartphone
• [0+ Experience in…]
• Have B2B SaaS experience (preferred)

Our Interview Process

• Fill out the application
• Answer questions via video questionaire to help use get to know you (15 minutes)
• Culture Conversation with a member from our People Operations team (30 minutes)
• Offline work sample test (up to 60 minutes)
• Interview with Hiring Manager (60 - 90 minutes)
• Possible panel interview (up to 60 minutes)
• Offer call (15 minutes)
• Written offer
• Start date commences a 90 day onboarding period

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SO…**Are You All In?

Not everyone can hang. It take a special person - 

Someone who’s all IN. We are building a “rocket ship” at LeadSimple,

And we need All Stars to help us accomplish our mission.

LeadSimple, our team members are connected and driven leaders,

Who take personal responsibility for what they create.

We hit deadlines, we’re obsessed with both the customer and 

Team member experience. We own the outcome, 

We overcome obstacles and we find life lessons everywhere. 

‍

**

‍

_You can do it in an office

_You can do it from home

_We really don’t care

_As long as it’s known 👇

‍

_What matters is this…

_When the chips are down

_And your back is against the wall

_Can we count on you to make the right call?

‍

_Judgment, intuition, or care by another name

_We call it “Owning The Outcome” - because it really is the whole game

_Have the customers back, and they will treat you the same

‍

_If you can do that

_Then we’re birds of the same feather

_So come join our team and we’ll make music together.

VP of Product

Remote

Full Time

Executive

Are you smart, driven, curious, resourceful, and not afraid to fail? Then we want to meet you! Our team of bold, innovative, and creative teammates is what makes us one of the top companies to work for. FreightWaves delivers news and commentary, data, analytics, risk management tools, and actionable market insights to the industry. If you are ready to join our team, it is time for you to apply!

We are looking for a VP of Product that serves as the principle leader in guiding and executing FreightWaves product vision. The VP of Product is focused on delivering best-in-class data and software products to our customers while continuously adding customer value. This role is a multi-functional role that works directly with our Customer Success, Sales, Marketing, Engineering and Data teams to develop customer focused data solutions. Learning our SONAR software, data and how it can be beneficial to a client plays a major role when it comes to executing on the product vision & developing solutions that serve our customers.

****This position is 100% remote, with some travel required.

What you will be doing:

• Work closely with Founder and CEO to adapt and supplement SONAR product vision to expand use cases, drive customer ROI, and drive profitable growth
• Work closely with Sales, Customer Success, and Market Expert team to continuously drive and improve customer product adoption
• Support and manage the SONAR product and design teams
• Lead and guide Product Managers through the product development life cycle and releases
• Take ownership of the SONAR product roadmap and the teams’ goals and KPIs
• Develop and maintain internal processes and best practices
• Monitor and communicate inidual and team initiatives, objectives, and key results
• Prepare and deliver technical presentations and outputs outlining strategy and solutions to internal stakeholders and customers
• Represent and act as the bridge between the business and technical groups for effective communication and successful product releases that drive desired outcomes and business goals
• Analyze SONAR’s strengths and limitations relative to customer experience, collect customer feedback and develop solutions
• Encourage a culture of innovation and creative problem-solving within the product team that helps drive continuous improvement and differentiation

What you bring to the table:

• Ability to provide an exceptional user experience and developing relationships with internal and external stakeholders
• Strong leadership skills with experience in growing and developing product development teams
• Ability to clearly define and articulate a product’s long-term strategy and vision for guiding the product’s evolution
• Experience analyzing market trends and developing data oriented solutions
• Strong understanding of the transportation and logistics industry for both Logistics Service Providers and/or Shippers with heavy multimodal supply chain needs
• Ability to work autonomously, perform well under pressure, and manage change effectively
• Takes initiative with customer’s pain points and has a strong intuition for data-driven business solutions
• Strong communication (verbal and written) and presentation skills
• Data and customer service driven
• Experience with partnerships, integrations and APIs is a plus
• Advanced skills in Excel, Power BI and/or other BI tools, Figma and Jira (or equivalent)
• 5+ years of relevant experience in building and delivering on DaaS / SaaS solutions
• Ability to travel to company events, including Quarterly Business Reviews, approximately 6-10 times per year

Our benefits:

• An excellent work environment, flat hierarchies, and short decision paths.
• Competitive salary
• Work from home
• A generous benefits package including 100% employer-paid health, dental, vision and Life insurance, STD, LTD
• Concierge doctor on-call
• Stock options
• 401k with up to 3.5% match
• Training programs and career development opportunities
• Student-loan reimbursement
• Annual life achievement bonus of $2000 for having a baby, buying a house, or getting married (max one per year)
• No set days off vacation policy (our team takes time off as needed with supervisor approval)
• Gym membership reimbursement up to $50 monthly
• Audible or Kindle Unlimited subscription
• FreightWaves strives for sustainability. We offset our carbon emissions.
• Discount on Ford vehicles

Senior Technical Product Manager

Full-time Remote position USA

About Hitachi Solutions

Company Overview

Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering innovative cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day and is closely aligned with Microsoft and other leaders in the cloud computing space.

What sets Hitachi Solutions apart is both our industry focus, and the intellectual property that we bring to our customers. Recognized for our achievements year after year, we strive to be the trusted advisor of large and medium sized enterprises alike helping them move fast to achieve strategic business initiatives with distinguished engineering, hard work, and compassion. With over 3,000 team members across 14 countries, in our 18 years of focus our company has seen explosive growth and high customer satisfaction.

A part of Hitachi Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

This is a high-visibility, full-time role in our Empower Product Group for professionals with a proven history of execution, and a desire to rapidly expand a product organization.

Job Description

Position Overview

This is a high-visibility, high-impact, full-time role in our Empower Product Group for professionals with a proven history of execution, and a desire to rapidly expand a product organization. Technical acumen and domain experience in data engineering, Azure, SaaS, and Data Analytics are strongly preferred.

Who you are:

• Overall: We would like to see candidates with 5+ years experience in Product.

• Experienced. You have experience building solutions involving data or analytics in product management or similar roles. You have a strong background in enterprise software.
• Customer and user focused. You have the ability to put yourself in a users’ shoes and understand their needs. You listen closely to all avenues of feedback. You love to be the voice of the customer.
• Passionate. You love the intersection of building software, deeply understanding customer needs, bringing products to market, and data science technologies. You have strong product and design instincts that inspire confidence.
• Leader. You inspire trust with team members and can drive change in a positive and productive way. You anticipate problems and mitigate risks.
• Growth mindset. You enjoy learning new things and see challenges as growth opportunities. You excel at mastering technical products and being the go-to person in your domain.
• Strong communicator. You are comfortable representing your team & product, presenting vision & priorities to internal stakeholders, customers, and partners. You enjoy speaking opportunities and have a proven experience presenting to large teams and leadership.
• Data Enthusiast. You have a strong desire to help people see and understand data.
• A Ruthless Prioritizer. You treat time as a team’s most valuable asset.
• Entrepreneurial. You solve problems for your customers while jumping on opportunities to strategically add new lines of business.
• Technical Focus. You have experience with technical work, having been a developer yourself in a former role or by having deep experience with developers and learning technologies they use.

Qualifications

Your responsibilities:

• Execute. This means being constantly biased towards action, knowing the data, being in the details, setting a high bar and building strong collaborative relationships with other teams, thinking boldly, disambiguating, always thinking of the customer first, and rapidly iterating towards something demonstrably awesome.
• Creates a culture of self-reflection and actively seeks out two-way feedback within their team and direct stakeholder group.
• Participates in the interview process and applies a consistently high bar with well-articulated feedback.
• Achieves proper balance between taking direct ownership for work versus creating leverage through effective vision setting and delegation.
• Sets ambitious but realistic goals, and productively challenges others to do the same.
• Re-frames problems in outcome-oriented terms and identifies creative solutions that optimize speed-to-value while setting up for long-term sustainability.
• Regularly identifies, experiments with, and implements new practices and processes that improve team performance.
• Autonomously leads cross-functional delivery for the broad business strategy they are accountable for and aligns around OKRs to achieve key business outcomes.
• Regularly reflects on and revises priorities to ensure optimal overall value delivery. Creates focus for team(s) and sets boundaries with stakeholders as needed across cross-functional initiatives.
• Leads definition of 12 15 month vision for one or more roadmaps with technical and non-technical stakeholders.
• Demonstrates deep subject matter expertise in their product domain, acting as functional level lead for problem investigation and solution design. Understands adjacent product areas and associated business and technical integration dependencies and risks.
• Uses objective decision making frameworks with well-defined criteria for deciding among a number of valid options, helping structure ambiguity and complexity into clear paths to decision making and forward progress.
• Demonstrates subject matter expertise and thought leadership in their product and business domain, and advocates compellingly for their point of view.
• Demonstrates sound, independent decision making in the areas of prioritization, trade-offs, upward/outward communication, expectation setting, etc.
• Communicates effectively with stakeholders who may not be familiar with domain can build frameworks to communicate complex ideas to unfamiliar audiences.
• Proactively defines appropriate communication mechanisms, like reporting and status updates, for their domain and ensures follow-through.
• Can lead and/or facilitate cross-functional interactions with varying audiences. Clearly defines purpose and objectives and drives towards them.
• Builds influential relationships with senior partners and stakeholders (Directors, VPs) and can persuade cross-functional teams to accept required work to achieve desired goals.
• Able to effectively influence across teams to create shared alignment for vision and goals, key requirements, overall prioritization, and timing.
• Drives technical discussions with development teams, and able to communicate with developers to sanity check their designs.
• Researches technologies constantly to stay up-to-date with the cutting edge to continuously improve the product in terms of speed and efficiency.

Technical Tooling:

• Azure Data Factory
• Python
• Databricks
• MSFT Fabric
• Apache Spark
• SQL Servers
• Microservice Architectures
• Data Warehouses/Data Lakes
• AI and ML
• Large Language Models and Natural Language Processing

Additional Information

Please note: Although this is a Remote / Virtual / Work-From-Home career opportunity, candidates MUST reside, and be authorized to work without sponsorship, in the US.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#LI-JH1

#REMOTE

Base Salary Pay Range*: USD $135,300 USD $194,700

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.

Other Compensation / Benefit Overview

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:

• Bonus Plan
• Medical, Dental and Vision Coverage
• Life Insurance and Disability Programs
• Retirement Savings with Company Match
• Paid Time Off
• Flexible Work Arrangements including Remote Work

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

Title: Project Lead (Remote)

Remote, United States

Why RA/QA at Stryker?

Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker’s RA/QA team, that is exactly what you will do! Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities! If you are interested in working at one of the World’s Best Workplaces, apply now !

Need another reason to apply? Here are 10 reasons to join our Regulatory Affairs/Quality Assurance team:

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Project Lead (Remote)

Stryker is hiring a Project Lead. As a Project Lead, you will be working in partnership with Global Supplier and Operations Network, this role is a Project Lead function that enables successful supplier changes and supplier projects by driving quality, cost transformation, time to market and service improvements for our customers whilst remaining compliant to both internal and external standards.

Who we want:

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do:

Will work within the Shared Services Global Team, responsible for related activities as it applies to Supplier Initiated Change Request (SICRs) and supplier projects, these include but not limited to the following:

• Support Organizational growth through demonstrating best in class Leadership Expectations
• Develop strong positive relationships with stakeholders to develop and maintain a best in class SICR program
• Lead selected projects to deliver high quality outcome meeting all related metrics and key process indicators (KPIs)
• Having knowledge of and ability to provide interpretation and guidance on Regulations, Corporate and Site Local procedures as they relate to quality activities such as PPAP, FMEA, MSA’s, Validations and Qualifications.
• Reviewing and approving of Validation/Qualification Documentation
• Working with Subject Matter Experts, Consultants/Contractors, Suppliers, Divisional & Local resources as required ensuring that validations and change control activities are completed as per local, corporate, and isional procedures
• Point of contact for SICRs in different GQO Manufacturing Sites and Divisions
• Enable successful completion of SICRs and supplier projects to achieve its quality, cost and time requirements
• Be able to identify SICRs quality risks/gaps and provide solutions to correct
• Technical Quality Expert that sets strategy by utilizing a risk based approach around PPAP, FAI’s, Inspection Certification, leveraging supplier testing, etc.
• Drive continuous optimization of SICRs Process
• Collect change requests from vendor and understand the status, priorities and assign for execution
• Work with Stryker Site team collecting inputs related to Specific SICRs, ECR generation
• Collaborate with vendor for getting the PPAP, MSA, GR&R & SICR activities in compliance
• Support and participate in Supplier change review board [SCRB] and assist in decision making for type of changes
• Conduct virtual audit and evaluation for Validation protocols & reports (IQ/OQ/PQ), Procedure changes

What you need:

Required Qualifications:

• Bachelor of Science, Engineering or related subject
• 6+ years of experience in validation, quality and project management.
• Experience working in regulated environment.

Preferred Qualifications:

• Masters of Science, Engineering or related subject in quality
• Excellent communication skills and attention to detail.
• Have a good understanding of engineering and machine tool fundamentals.
• Strong knowledge of Quality Concepts and Risk Based Techniques (e.g. FMEA, Risk, Statistics).
• Self-starter with demonstrated efficient work methods, analytical & problem solving skills and ability to handle multiple tasks in a fast paced environment.
• Continuous Improvement Mindset
• Lean Six Sigma training a distinct advantage.
• Strong project management skills. Must demonstrated success in tracking and reporting out progress against defined goals to project stakeholders

$83,000.00 – $176,800.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Inidual pay is based on skills, experience, and other relevant factors.

About Stryker

Our benefits:

• 12 paid holidays annually
• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

Sr. Director, Retail Technology Delivery Lead (Virtual)

Join Our Community of Food People!

The Senior Director of Retail Technology Delivery is responsible for the entire retail merchandising and marketing technology portfolio that supports the CHEF’STORE business. This includes thought leadership in the development of new retail technology strategies, development and execution of the retail technology roadmap and alignment of this roadmap with the larger Enterprise omni-channel strategy. The Sr. Director of Retail Merchandising and Marketing Product Delivery is responsible for the support of all systems, integrations and processes that support the evolving merchandising strategy. This role will have a dotted line to CHEF’STORE VP Merchandising and Marketing and will be expected to create strong and trusting relationships with the CHEF’STORE business leaders and their teams. This leader will work alongside the IT leader for store operations and will report into the VP of Digital Commerce.

The Sr. Director of Retail Technology (Merchandising and Marketing Product Delivery) is accountable for advising the business on all things digital retail technologies and responsible for leading the talented technologists who will create innovative technology capabilities for the retail business. This leader will be both an innovative technologist and a motivating coach of talent with a relentless drive to continuously improve the delivery of digital services in the retail product. Overall, the ideal candidate will have a strong technical background and a deep understanding of the Foodservice and Retail industry. They should be able to lead and inspire teams to deliver results and work collaboratively with stakeholders to ensure that technology solutions are aligned with business objectives. Strong communication skills, leadership skills, and experience in product model and Agile methodologies are also essential for success in this role.

• Flexible Work Policy: This position has been segmented as Remote Anywhere meaning the work is completed 100% remote/virtual anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.
• Flexible Work Policy: The work for the Sr Director Retail Technology position is completed 100% remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

Responsibilities

• Partner with retail business leaders to define business and technology vision. Communicate vision in the near and long term to senior business and IT leadership. Support prioritizing near-term capabilities to drive business value, while supporting the future state vision.
• Oversee the successful development, implementation and delivery of all technologies that support the retail business. This includes implementing Microsoft Dynamic as the core ERP and other edge application that are needed to support the retail business.
• Monitors business outcomes and how technology implementations are driving key results. Advises and leads the retail business organization towards a technology strategy that allows the organization to meet and exceed our key results.
• Influence and align to the New Digital Foundation vision and roadmap including ensuring that decisions made in project delivery are future proof to intended direction.
• Leads efforts to improve the capabilities of the entire technology function, rallying leadership and peers to action and outcomes that raise our game
• Responsible for budgets for all direct and indirect reports
• Hire, train and oversee performance goals and provide coaching and mentoring to leaders and those that aspire to lead
• Manages a budget for the technology team, including forecasting and expense management.
• Leads and manages the team responsible for the delivery of the technology roadmap supporting the retail merchandising and marketing strategies.
• Collaborates with key stakeholders in merchandising and marketing to define requirements and develop solutions to meet business needs.
• Provides technical expertise and guidance to ensure the delivery of robust, scalable, and secure solutions.
• Ensures the team adheres to project management methodologies, product model, ensuring projects are delivered on time and within budget.
• Defines and maintains a technology roadmap that aligns with the business strategy.
• Establishes and maintains strong relationships with third-party vendors and technology partners.
• Provides regular reports to executive leadership on the progress of projects and the overall health of the technology stack.
• Manages a budget for the technology team, including forecasting and expense management.
• Ensures compliance with all relevant regulations and data protection legislation.
• Other duties as assigned by manager

Supervision: 6-8 direct reports, 20-30 total team (including contractors)

Qualifications

• Bachelor’s degree or equivalent experience required

Related Experience/Requirements:

• 10 years’ experience including 5 years management experience
• Must possess 2 years of IT retail experience
• Experience developing an innovation and future-proof agenda preferred
• Experience owning a product throughout its lifecycle preferred
• Experience leading large-scale projects ($20m+) preferred
• Experiencing leading retail ERP implementation preferred
• Experience working in large retail merchandising and marketing ERP systems preferred
• Expertise with retail merchandising tools and processes such as planogram, demand planning, computer aided ordering, pricing tools, store assortment, vendor management, product cost management, vendor product performance, and reporting by product category.
• Expertise with delivering tools and processes to support retail marketing strategies like customer acquisition, customer recapture, penetration, new store launches using tools like Salesforce, marketing campaign management tools, and other analytics and reporting tools.
• Strong experience executing and measuring outcomes for store promotions and other marketing campaigns.
• Strong Experience with Data Analytics and Business Intelligence tools, including the ability to analyze data to inform decision-making to support merchandising and marketing decisions.
• Expertise with working with vendor negotiations, SOWs for implementations as well as licensure negotiations.

Knowledge/Skills/Abilities:

• Build relationships and manage satisfaction of internal customers
• Create, sell, and attain project and department budgets
• Manage, capitalizing, and adjust organization headcount
• Persist and deliver on-time, on-budget, on-quality, on-fit service or product
• Coach performance, behavior, and quality of direct and indirect team talent
• Manage partner service level, performance, cost predictability, education, alignment, and reputation
• Develop business acumen at function level
• Anticipate, mitigate, and chaperone escalations
  • Functional / technical expertise relevant to role
  • Communication, change management, persistence, and influence skills needed to own the message, create transparency and alignment, and deliver through and despite obstacles

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $130,000 and $173,400. In New York, the expected compensation for this role is between $154,700 and $196,000. In California, the expected compensation for this role is between $147,000 and $196,000. In Washington, the expected compensation for this role is between $147,000 and $196,000. This role is also eligible for annual incentive plan bonus, and long-term incentive program. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods is committed to working with and providing reasonable accommodation to iniduals with disabilities.

"

Tradex Markets Inc. is a US-based prediction market exchange, operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

Key Responsibilities

1. Trend Identification: Research and identify trending topics and events in Asia.

Required Skills and Qualifications

1. Strong English Proficiency: Excellent command of the English language, particularly in writing concise, clear sentences.

Preferred Qualifications

1. Familiarity with Southeast Asia: Knowledge of the region's current events, culture, and trends.

Compensation and Work Environment

1. Compensation: $150 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange, operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

Key Responsibilities

1. Trend Identification: Research and identify trending topics and events in Asia.

Required Skills and Qualifications

1. Strong English Proficiency: Excellent command of the English language, particularly in writing concise, clear sentences.

Preferred Qualifications

1. Knowledge of the region's current events, culture, and trends.

Compensation and Work Environment

1. Compensation: $150 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange, operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

Key Responsibilities

1. Trend Identification: Research and identify trending topics and events in Asia.

Required Skills and Qualifications

1. Strong English Proficiency: Excellent command of the English language, particularly in writing concise, clear sentences.

Preferred Qualifications

1. Knowledge of the region's current events, culture, and trends.

Compensation and Work Environment

1. Compensation: $150 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

"

Tradex Markets Inc. is a US-based prediction market exchange, operational for two years and backed by Y Combinator. We specialize in trading on the outcomes of future events, ranging from the number of COVID-19 cases to esports tournaments and political elections. With global operations, we offer a dynamic and innovative platform for predictive trading.

Key Responsibilities

1. Trend Identification: Research and identify trending topics and events in Asia.

Required Skills and Qualifications

1. Strong English Proficiency: Excellent command of the English language, particularly in writing concise, clear sentences.

Preferred Qualifications

1. Knowledge of the region's current events, culture, and trends.

Compensation and Work Environment

1. Compensation: $150 - $200 per month.

Application Process

1. Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and skills. Applications are reviewed on a rolling basis.

Conclusion

1. This role is ideal for someone passionate about data, trends, and event management and looking to make a significant impact in a fast-growing startup. Join us at Tradex Markets Inc. to shape the future of prediction markets in Asia and south America markets.

",

Title: INT Operations Director, Online Casino Games

Location: GLOBAL REMOTE

Type: Full-time

Event Operations Associate, Partner Activations

• Employees can work remotely
• Contract
• Department: Events

Company Description

Our Mission: Spread ideas, foster community and create impact

TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community. TED is owned by a nonprofit, nonpartisan foundation. Our aim is to help create a future worth pursuing for all.

Job Description

THIS IS a CONTRACT POSITION supporting TED in 2024. This position is remote and open to candidates in both Canada and the US.

TED is looking for an Event Operations Associate for Partner Activations to join the Event Operations team. This is an opportunity to support the execution of world-class conference events with leading global industry partners. You will have working knowledge and experience in the events industry, brand partnerships, a flair for project management and strategic thinking, a curiosity for innovation, and a passion for excellence.

A successful candidate for this position is well-rounded with industry expertise in brand partnerships and event operations including proposing and implementing creative event activations that not only align with TED’s ethos and budget parameters but also serve to enhance the overall conference experience for attendees, partners and donors.

You will support TED with sourcing and securing a variety of services and goods. The responsibilities will involve supplier and vendor research, presenting options and recommendations, support in contracting and pricing negotiations, and working with the TED team to deliver, execute, and fulfill on contracted services and goods.

RESPONSIBILITIES

• Assist the EOM in planning, coordinating and executing TED partner activations.
• Develop creative event activations, including exhibition builds and temporary structures, that align with the TED ethos, budget constraints, and incorporate product development strategies.
• Contribute to marketing strategies, including the integration of partner branding in event collateral and communications.
• Support the cultivation and maintenance of brand partner relationships, utilizing a keen understanding of brand partnerships and providing unparalleled client support services.
• Develop, maintain, report, and reconcile partner activation budgets and vendor invoices.
• Coordinate with internal and external stakeholders to manage operational needs.
• Utilize an existing network, past experience in supplier relations, and effective vendor management to source vendors and suppliers.
• Maintain relationships with preferred vendors while executing and fulfilling supplier and vendor contracts.
• Ensure regular communication and deliver updates on project progress during weekly production meetings and other key touch points.
• Consolidate and manage all necessary logistics, encompassing shipping, deliveries, load-in and load-out operations, setup and tear-down tasks, back-of-house technical requirements (AV, computers, electrical, IT, lighting, plumbing, radios, and rigging), and production schedules.
• Update and manage event databases, presentations, and other relevant documents to ensure accuracy and accessibility.
• Ensure strict adherence to branding identity guidelines throughout all event activations to maintain consistency and cohesive representation.
• Ensure the efficient and timely delivery of all projects, upholding a high standard of quality throughout the process.

Qualifications

• 3 – 5 years of direct event operations experience with a demonstrated increase in responsibility.
• Degree or diploma in event management, marketing, business, project management or similar discipline or combination with relevant experience.
• Experience in contract negotiation and vendor management.
• Experience leveraging network and supplier relations to deliver, execute
• and fulfill supplier and vendor contracts.
• Background in brand partnerships, including developing and executing creative activation ideas.
• Familiar with marketing strategies, preferably in an event’s context.
• Experience in budget management and cost control.
• Excellent verbal and written communication skills.
• Strong analytical, strategic planning, and creative problem-solving skills with a solution-oriented approach.
• Able to meet competing deadlines and across multiple projects.
• Superior organizational skills, motivated and enthusiastic work style.
• Proficient in Microsoft Office, Google Docs, and Airtable.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Unchained Capital is looking to hire a Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Title: SVP, Operations

Location: United States

Cohere’s Service Operations team is responsible for creating value for clients through service delivery everyday. We are seeking a highly skilled and experienced Senior Vice President of Operations to join our dynamic and fast-growing organization. As the Senior Vice President of Operations, you will play a pivotal role in shaping and executing Cohere’s operational strategy to achieve key performance goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center and production environments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming healthcare experiences.

Reporting to the COO, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of hundreds of iniduals on the team but also for the cross-functional partnership between operations and other departments at the company. This inidual will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast-paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that erse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Own the development and execution of Cohere’s operational strategy, including key performance goals
• Roll up your sleeves to immerse yourself in the day-to-day work of the team
• Lead by example for hundreds of team members by fostering a culture of empathy, empowerment, and support
• Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness.
• Stay informed about industry trends, best practices, and regulatory requirements, and proactively integrate them into operational strategies and processes.
• Provide coaching and mentorship to staff in order to foster talent and grow the organization
• Collaborate cross functionally with Business Planning, Training and Quality, Compliance, Product, Rules, Physicians, Clinical Programs, and other teams to achieve goals and partner on their planned initiatives
• Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Strategic Accounts teammates
• Ensure day-to-day execution of compliance with all required programs, policies and practices
• Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory

Your competencies:

• Proven track record of experience in operations management, specifically in contact center and production environments
• Growing and scaling of large operational teams to achieve key performance goals
• Intentional, effective people leadership, including coaching, delegating, and providing actionable feedback
• Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements.
• Strong strategic thinking abilities to develop and execute operational strategies aligned with the organization’s goals and objectives.
• Ability to identify key performance indicators (KPIs) and establish performance benchmarks to monitor and measure operational success.
• Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes.
• In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies.
• Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting.
• Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT).
• Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI).
• Strong background in production management, encompassing process optimization, quality control, and workflow design.
• Knowledge of production metrics, such as cycle time, throughput, and yield, to drive operational efficiency and productivity.
• Experience implementing Lean Six Sigma methodologies or other continuous improvement frameworks to streamline production processes and reduce waste.
• Familiarity with production planning and scheduling techniques to ensure optimal resource utilization and on-time delivery.
• Familiarity with emerging technologies and trends impacting contact center and production environments, such as automation, artificial intelligence, and digital transformation.
• Solid understanding of financial management principles, including budgeting, cost control, and revenue generation.
• Experience managing operational expenses while ensuring financial responsibility and achieving profitability targets.
• Ability to develop business cases and financial models to support operational initiatives and investments.
• Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners
• Excellent written and verbal communication skills, including proficiency in developing and delivering presentations
• High level of executive presence and proven track record interacting externally with clients / partners to achieve performance objectives
• Flexible and agile, comfortable with the ambiguity of a startup organization, skilled at working and building culture in remote environments, and self-directed
• Strong focus on continuous process improvement
• Exceptional leadership qualities, including the ability to inspire and motivate teams to achieve goals and maintain high levels of employee engagement.

Your requirements:

• Bachelor’s degree required
• 15+ years experience in the area of contact center/production operations
• 7+ years of experience in people management with demonstrated ability to recruit, manage and grow a high-performing team
• Experience managing fast-growing teams in a fast-paced environment

Title: Category Manager

Location: Remote

If you’re as eggcited about that mission as we are, then we think you’re going to like the opportunities that come with being a Category Manager at Vital Farms. So let’s dig in, shall we?

As the Category Manager, you will leverage category expertise, compelling selling story skills, and superior analytics and insights to optimize distribution, pricing, & shelving at Whole Foods and Natural Channel. This position is located remote in major metroplex, preferably Austin, Dallas, and Denver. This position is part of the Category Management ision and Business Development department at Vital Farms, reporting to the Director of Category Management.

This Manager should be highly skilled in the use of analytical tools, combining multiple pieces of data and insights to create a holistic story, and can operate in a highly effective manner. The Category Manager integrates information from multiple sources such as syndicated data, retailer data, shopper panel data to build comprehensive, actionable insights and recommendations that can be used to improve Vital Farms and category performance.

As Vital Farms’ Category Manager, you’ll:

• Influence and drive category strategy at Whole Foods and in the Natural Channel.
• Lead category management insights for Whole Foods and the Natural Channel, analyzing business issues, providing business insights and recommendations in the areas of assortment, shelving, pricing, and promotion to improve business results.
• Responsible for identifying opportunities for growth, improvement, and optimization; transform ideas into actionable recommendations.
• Be an organizational and retailer Voice of Choice go-to for category and strategic insights.

What You’ll Do

• Leverage robust consumer, shopper, and category insights to identify and maximize growth opportunities for the category. Elevate strategic partnerships with Whole Foods and Natural Channel retailers using category management solutions & insights.
• Provide insights to drive superior category results, while embedding Vital Farms as part of the strategic category solution.
• Provide category management leadership to Vital Farms business including weekly / monthly sales & category reporting, trend analysis, item ranking reporting, category review & reset process, shopper panel reporting, and special analysis.
• Create and lead business reviews on retailer trends, market trends, category trends, consumer insights, and marketplace innovation.
• Partner with Vital Farms Sales and Business Development teams to develop insights and presentations directed toward generating increased sales and communicating insights. Must be able to create effective data visualizations to clearly communicate relevant facts and insights.
• Influence annual planning at the customer level, through partnership with Business Development and Sales Leaders, by providing actionable category insights and solutions that support category leadership objectives for customer, company, and category.
• Lead insights work related to understanding competitors that play in the egg, butter, and overall pasture-raised space. Identify key markets, retailers, and opportunities relevant to business objectives.
• Works well with colleagues, fostering a highly productive team that thrives in an environment of teamwork. Actively works to share best practices throughout the organization.

What You Bring to the Table

• First, you bring a passion for ethically-sourced, nutritious food, and purpose-driven brands.
• Bachelor’s Degree in Business or a related field of study
• 5+ years of professional experience in category management within Consumer Packaged Goods/Food & Beverage industry
• Ability for 25% travel for customer appointments, team meetings and other business needs
• This is a remote position. Proximity to major metroplexes such as Austin, Dallas, and Denver (West Coast or Central) would work well for the needs of this position.
• Mastery of Syndicated Data (Spins/Nielsen) as well as retailer data (EYC/Target POL/WFM Portal).
• Strong customer collaboration and selling skills. Strong thought leadership and influencing skills.
• Demonstrated analytical and critical thinking skills; ability to identify root causes – link strategies and objectives to develop compelling stories and recommended actions.
• Ability to create concise, easy-to-read selling materials based on findings.
• Knowledge of how to identify category opportunity gaps with key retailers & develop support story.
• Working understanding of the planogram (POG) creation process, including JDA BlueYonder. Can create or alter POGs.

What We Bring to the Table

• A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
• Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).
• Company-wide bonus program; when we succeed together, we celebrate together.
• Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
• Free eggs, butter, and ghee, along with friends and family discounts.
• Fun team SWAG that will make you the talk of the town.
• Professional development opportunities and an amazing team dedicated to your growth.

Title: Technology Partnerships Manager

Location: Remote – United States

Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, inidualized and dynamic communications at scale. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Priceline, Dotdash meredith, and Care.com rely on us to captivate their many millions of users. Over 1,100 brands and businesses around the world leverage Iterable to activate their customers with joy.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with inidualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work – SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values – Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make a difference:

As a member of Iterable’s Product team, the Technology Partnerships Manager is responsible for developing, maintaining, and innovating our robust partner and integration ecosystem. Integration and Referral Partners play a critical role in Iterable’s product landscape, and the Partner Relationship Manager is tasked with ensuring healthy, effective, and value-oriented results from key Iterable relationships.

You’ll get to:

You will build strong, direct relationships with partner stakeholders, internal and external to expand the scope of the partner relationship as appropriate. You, in tandem with our Product & Engineering teams, will also leverage technology partnerships to accelerate Iterable’s product roadmap in strategic areas. The role is ideal for an inidual with very strong communication and project management skills, with experience navigating large organizations to identify key stakeholders.

We are looking for people who have:

• 2+ years in a Partner, Integrations, Solutions, Business Development, Sales or CS role
• Strong conceptual if not practical familiarity with technologies like APIs, Webhooks, HTML, CSS, RSS, Javascript, and other tech associated with product integration
• Deep understanding of the partners, channel, and product integration space
• Exceptional communication and interpersonal skills
• Strong ability to understand technical concepts and problem-solve
• Passion for startups, software, and SaaS products
• Willingness to travel up to 25% when safe to do so
• Bachelor’s degree or equivalent experience is desirable, but not required

Bonus points:

• 2+ years of experience in a Partner or Technical Integrations role at a SaaS company
• Experience with email marketing, digital advertising, marketing automation, mobile platforms, or artificial intelligence is highly desirable
• Existing relationships within the marketing automation/messaging space
• Familiarity with technologies like APIs, HTML, CSS, Webhooks, and Javascript
• Complete laptop workstation

The US base salary range for this position at the start of employment is $110,000 – $170,000. Within this range, inidual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a erse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Title: Upscale Brands Openings Director (Remote)

Location: USA-

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity for an Upscale Brands Opening Director in the Upscale Brand Operations Division. The Upscale Brand Operations Division is the team that drives the unit growth for all eight brands within the Upscale segment for Choice Hotels International by developing and executing comprehensive pre-opening strategies to ensure on time openings, ensuring tools and resources are deployed and leading successful hotel ramps for financial and guest experience successes post opening. As a key member of our Upscale Brand Operations Division, you will be an integral part of the Upscale segment growth within Choice Hotels, building strong partnerships with industry stakeholders fueling Choice Hotel’s robust growth in the Upscale segment.

Are you a self-starter, able to be organized in a multi-faceted, fast paced environment, working with your strategic partners to ensure we achieve our unit growth on an annual basis? Do you have an established background successfully leading hotel openings in the Upscale space, ensuring amazing hotels flourish from day one across the segment? We invite you to apply today for our Upscale Brands Opening Director role and #MakeItYourChoice.

Your Responsibilities

• Lead pre-opening activities, including hiring per brand standards, conduct coordinated training efforts, efficient runway on booking functionality and quality, marketing, and brand positioning.
• Collaborate with cross-functional teams to establish and adhere to operational guidelines for fluency in opening successes, SOPs, and brand standard adherence.
• Develop and implement a strategic pre-opening plan for each hotel, ensuring alignment with brand standards and organizational goals for an on time opening.
• Responsible for management company approval and screening.
• Handle openings activations, coordination of photography and website functionality to ensure fluid ramp.
• Oversee the ramp-up process, ensuring smooth operations and optimal guest experiences during the initial months after opening.
• Develop and implement strategies to drive revenue, occupancy, and guest satisfaction during the ramp-up phase.
• Monitor and analyze performance metrics, making data-driven decisions to enhance operational efficiency and guest satisfaction.
• Liaise with stakeholders, including owners, management company leadership, investors, and senior management, to provide regular updates on pre-opening and opening progress.
• Liaise with shared services including Global Sales, Revenue Management, and Marketing.
• Build strong relationships with external partners, vendors, and industry stakeholders to enhance collaboration and facilitate successful hotel openings.
• Serves as the representative of Choice Hotels and the Upscale Division for all Upscale openings for two weeks out and two weeks post opening.

Your Experience, Skills & Competencies

• Bachelor’s Degree from a four-year college or university in Hospitality, Hotel Management, Business Management, or a relevant field of study required, or equivalent experience.
• Minimum 10 years of experience in successfully leading pre-opening and successful openings of Four-Star upscale properties either in an on property or corporate role, demonstrating a track record of success in the hospitality industry.
• Proven experience in hotel ramping and achieving desired financial and operational outcomes.
• Strong leadership and team management skills, with the ability to inspire and work with numerous stakeholders amongst a erse team.
• Strong track record of success in driving execution and delivering business results.
• Motivated self-starter that is highly results oriented.
• Excellent business-savvy with a consultative approach and holistic business view; ability to influence and collaborate with leaders across organizational lines.
• Excellent organizational skills and very detail oriented. Must be able to manage multiple projects simultaneously at a high level.
• Excellent verbal and written communication skills with the ability to communicate across all stakeholder groups including small and large group settings, both internal and external.
• Flexibility in creating and making changes or re-directing initiatives to continuously improve the strategy and organization, showing comfort with change management, and working in a matrix-based organization.
• Advanced use of Microsoft suite including Outlook, Word, Excel, and PowerPoint.
• Ability to travel extensively as needed (70-90%), for hotel openings and related activities.

Your Team

• This is an inidual contributor role that will report to the Regional Vice President, Upscale Franchise Operations. You will collaborate with cross-functional departments on a regular basis.

Your Work Location

• As our Upscale Brands Opening Director, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD, Scottsdale, AZ, or St. Louis Park, MN. Frequent nationwide travel will be required 70-90% of the time.

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.

At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.

About Choice Hotels Financial Performance

Total revenues were $425.6 million for third quarter 2023, a third quarter record and a 3% increase compared to the same period of 2022. Please click here (https://media.choicehotels.com/2023-11-07-Choice-Hotels-International-Reports-Third-Quarter-2023-Results) to review highlights of our results.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY

We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

Visit http://careers.choicehotels.com to learn more.

Title: Senior Product Manager, New Supply

Location: Remote

Position Summary:

Wonderschool is seeking a Senior Product Manager who is passionate about contributing to our mission and purpose through creating delightful and intuitive experiences for our customers. A key tenet of that mission is to help increase the supply of childcare programs across the country, turning educators into entrepreneurs, and helping them start a childcare business, get licensed, and get full. You will spend time getting to know these customers and work closely with designers, engineers, and other stakeholders across the company to deliver software solutions that meet the needs of new providers seeking simplicity and efficiency in starting their child care program.

Responsibilities:

• Collaborate with product, engineering, design, customer success, and sales teams to build out a clear strategy, goals, and execution plan to support the New Provider journey
• Deeply understand the needs, and create a multi-year plan to bring a largely offline journey online and fully integrated with other parts of the Wonderschool platform including: first touch, through LMS, licensing, opening their business, and making it full.
• Partner with design, engineering, and other product managers to manage the product development process from initial ideation through a successful product launch
• Define detailed requirements (with use cases / flows) for engineering and design
• Establish and track key success metrics for the admin team

Required Qualifications:

• 5-7 years of experience in a product management role working on SMB SasS products
• Prior experience launching 0 to 1 products
• Experience using data to drive decisions
• Ability to set clear strategy, priorities, and goals and use those to drive execution across product development teams
• Ability to communicate with cross functional stakeholders at all levels of the organization
• Ability to work independently and prioritize competing priorities
• Experience following Agile development framework

Preferred Qualifications:

• Previous experience working in a fast paced, small team environment
• Previous experience working with a distributed team
• Previous experience with A/B testing

What We Offer:

Wonderschool provides the wage ranges it reasonably and in good faith expects to pay for all remote roles and as otherwise required by applicable law. The expected range of starting pay for this role is $160,000 – $185,000 annually. Actual compensation may vary within the listed range based on a wide array of factors including, but not limited to, skill set, experience, and specific geographic location.

Additionally, Wonderschool offers a competitive benefits package, including the following:

• Health benefits offer up to 100% coverage for employee premiums and up to 80% for dependents
• Wifi, Employee Wellness, and co-working space reimbursements offered to all employees
• A flexible PTO plan, paid holidays, and mental wellness days
• Highly competitive parental leave policies, eligible to qualified iniduals after 6-months of employment
• An autonomous workplace that prioritizes health and wellness to ensure our employees can produce their best work while achieving their personal and professional goals
• A fully remote, but highly collaborative work environment with a variety of team bonding opportunities

Wonderschool is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and talent.

Senior Product Manager U.S. Remote

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform was named Best Emerging Technology in the 2021 SC Media Awards and our offerings are consistently ranked as world class in customer experience surveys. For more than 16 years, we’ve been contributing and giving back to the security community. We’ve published more than 16 open-source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on Twitter.

Given our exceptional growth we are expanding and hiring a Senior Product Manager to join us on this exciting journey. As a Senior level Product Manager, you will work alongside our engineering and product management teams to deliver an ambitious and innovative product roadmap for one of our core offensive security platform capabilities. You will be deeply customer-focused and passionate about finding creative solutions to difficult customer problems. You must be able to take the high-level concepts and break them down into detailed requirements for your Engineering partners. If you enjoy being part of a collaborative team and thrive in a dynamic environment, we’d love to hear from you.

Responsibilities

• Collaborate on your product strategy to ensure an approach that balances long-term business success against short-term customer and platform needs.
• Work with customers to understand their challenges and document key use cases.
• Work closely with customers, prospects, and stakeholders to gather feedback, validate product ideas, and rapidly iterate on product enhancements based on market needs.
• Ensure that product backlogs are refined and clearly prioritized, user stories are well-defined, and the team is consistently delivering customer value with each iteration.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, sales, and customer success, to establish efficient and collaborative workflows, and enable seamless execution of agile product development.
• Define and monitor key product metrics and success criteria, leveraging metrics and tools to assess the performance and impact of product initiatives.
• Stay at the forefront of agile methodologies and industry best practices, continuously seeking opportunities to optimize processes and drive organizational agility.
• Lead roadmap presentations to both internal and external audiences, including customers, partners, and internal stakeholders.

Requirements

• 5+ years of experience in product management, ideally with hands-on experience managing cybersecurity products.
• Proven ability to communicate vision, customer pain points, user journeys, and rationale to Engineering.
• Proven track record of successfully delivering complex products to market using agile principles and frameworks.
• Deep understanding of cybersecurity concepts, technologies, and market landscape, with the ability to translate technical requirements into customer value.
• Demonstrated ability to break down complex initiatives into detailed requirements for Engineering, including epics, features, and user stories with clear acceptance criteria.
• Strong strategic thinking and business acumen, with the ability to align product strategies with overall business goals and market demands.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization.
• Experience working closely with customers, conducting market research, and gathering customer insights to inform product decisions within an agile environment.

• Desire to work in a fast-paced and rapidly changing environment.

• Experience with offensive security techniques and external attack surface management technology and solutions very helpful.

Bishop Fox has always allowed its employees to work remotely, and this role could work anywhere in the United States. Equity is offered to all employees and starts vesting on the first day. You also have the opportunity to earn additional equity. Our comprehensive benefits program is tailored to meet your needs at an affordable price.

We embrace ersity and an inclusive culture. We value our employees and who they are, which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise.

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.

Title: (US) Manager, Professional Services – Project Management

Location: Remote, USA

Type: Full-Time

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:

The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets, keeping a constant focus on providing high quality, efficient and profitable delivery of Professional Services. The PS Manager’s responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members to deliver the best possible result through fostering an environment of teamwork and collaboration.

A key objective of this role is to grow and mature our Professional Services business as we continue to scale to meet our clients’ needs. You will be working closely with cross functional teams, and driving standards, processes, and continuous service improvement. Working in partnership with our delivery and sales teams, you will be a part of the continued growth of professional services within new and existing client organizations.

Reporting directly to the VP, Professional Services you will manage a team that is primarily remote supporting both US and Canadian customers. The manager will lead team members, build relationships with customers, and collaborate with cross functional internal teams to drive operational excellence. Strong team management, leadership skills, and talent management will be key attributes of our ideal candidate. This position will primarily work remotely out of their home office and could include travel up to 25% of the time.

Key Responsibilities:

• Lead the team, ensuring successful delivery of all services engagements with high degree of quality and customer satisfaction
• Work with the team in managing project risk and client escalation, enforcing implementation of best practices and driving successful delivery of solutions
• Collaborate with customer care and other internal stakeholder teams to develop strong customer and partner relationships
• Identify, and execute business growth strategies, develop hiring plans and develop supporting practices to drive project success
• Support and guide direct reports in personal and career development by providing regular feedback, coaching and guidance and encouraging direct reports to take ownership of their personal career path
• Utilize, establish, and enhance existing Project Management and Service Delivery processes, in conjunction with the PS methodology – influence and provide continuous improvement – bring best practice and personal experience and expertise to improve, deploy, and increase quality of PS delivered services
• Hire, lead and mentor staff by setting performance expectations, monitoring performance and fostering employee engagement
• Establish and align team to inidual goals and corporate business objectives to drive success in the role and to support organizational performance
• Monitor and audit project work and customer experience to ensure the quality, efficiency and customer satisfaction is delivered at the highest standard
• Monitor and manage department and inidual KPI’s, including revenue, project portfolio health and billable utilization of the team

Required Experience:

• Undergraduate degree or equivalent work experience (preferred)
• Demonstrated management experience in an enterprise software environment (preferably SaaS)
• Demonstrated ability and experience in customer-facing positions (professional services, consulting, management)
• Experience managing a erse and remote team, including recruiting, training, staffing, and performance management
• Strong operational management, project management, consulting, and process improvement skills
• Experience with change management principles and resilience to adapt with pivots in strategies and goals
• Experience in the planning and implementation of PointClickCare and/or EHR equivalent software; strong preference for experience in Healthcare (preferably LTPAC)
• Demonstrated expertise supporting the sales of professional services, including developing statements of work, pricing, and large-scale proposal development including but not limited to RFI, RFQ and RFPs
• Demonstrated ability to manage ambiguity and apply problem-solving skills to unique situations
• Demonstrated experience succeeding in a fast-paced environment and managing multiple projects simultaneously
• Excellent presentation skills, customer service, team building skills
• Proven track record of successful delivery of enterprise projects

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Operations Coordinator

RemoteRemote, United StatesChief of Staff & OperationsFull time

OVERVIEW

Description

Full-time, Remote, Exempt

About Rewiring America

Rewiring America is the leading electrification nonprofit, focused on electrifying our homes, businesses, and communities. We develop accessible, actionable data and tools, and build coalitions and partnerships to make going electric easier for households and communities. Rewiring America helps Americans save money, tackle nationwide emissions goals, improve health, and build the next generation of the clean energy workforce. We believe in an abundant, flourishing, climate-safe future, and know that, together, we can realize one.

Position Summary

We are seeking an Operations Coordinator to join our growing Operations team. This position reports to the Deputy Chief of Staff.

In this newly-created position, the Operations Coordinator is principally responsible for managing the day-to-day aspects of our contracts and invoicing processes. The Operations Coordinator will work closely with the Operations Manager to ensure new contract requests are processed quickly and efficiently and that invoices are submitted to our fiscal sponsor for on-time payment. The Operations Coordinator may also work on additional administrative tasks to support the Operations and Chief of Staff teams. The Operations Coordinator must have excellent communication and organization skills.

What You’ll Do

Be part of a team of operational excellence

• Service-Oriented Mindset: Address staff and vendor needs on the contracts and invoicing fronts.
• Solution-Oriented Approach: Collaborate with the Operations Manager to find answers to scenarios that fall outside the realm of the usual contract process.
• Learning-Oriented Attitude: Assist in making sure staff understand the contract process and what to expect.

Contract and Invoice Management

• Process all new contracts
  • Collaborate with departments, the contractor, and our fiscal sponsor to collect all pertinent information
  • Set up the contractor in the vendor portal
  • Work with the Operations Manager and fiscal sponsor to address any questions, flags, legal issues, etc. that may arise
• Review and process contractor invoices and expense reimbursements
• Communicate with contractors about contract and payment timing
• Monitor contract deadlines and compensation/expense caps limits
• Coordinate contract amendments and extensions with our fiscal sponsor

General Administration

• Order and track tech packages for new staff
• Partner with the People & Culture team to onboard new team members
• Assist with reconciling departmental receipts in expense management platform
• Assist with All Staff retreat planning for our team
• File contracts and other documents in the departmental system once signed

Who You Are

The incoming Operations Coordinator will be driven by their commitment to Rewiring America’s values, vision and mission. The Operations Coordinator will have a zeal for working in the contracts world, a knack for getting all the details right, and above all: enjoy working with staff across the organization on all their contract needs.

The Operations Coordinator will join a team that operates with a sense of urgency and a track record of success across the fields of science, technology, business, policy, and politics.

Requirements

The successful candidate demonstrates a passion for being an Operations Coordinator and models excellence and integrity in all they do. This role will be a forward-facing role to the rest of the organization so the ideal candidate will have an exceptional knack for helping their teammates get the information they need in a speedy and professional manner. The selected candidate will also possess the following Core and Preferred qualifications and characteristics:

Core

• Strong commitment to the mission, policies and goals of Rewiring America.
• Collaborative and low ego work style.
• A zen mindset, being comfortable with there always being more contracts to come that will need processing.
• Excellent references demonstrating a strong track record in highly-organized and detail-oriented coordination.
• Familiarity with financial aspects of Operations, including but not limited to invoicing and expenses.
• Facility with technology to support remote team work.
• Data entry or hygiene assistance as needed

Preferred

• Familiarity with financial and payroll systems like Concur and ApprovPay.
• Familiarity with work systems like Google ecosystem, Asana, Adobe, and Dropbox.
• Content knowledge or interest in climate, renewable energy, and/or building electrification.

Benefits

The salary range for this position is $65,000 – 90,000 USD, commensurate with experience. Our comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 160 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are also provided with two additional days off during Presidential and Congressional elections. We have an office closure between Christmas and New Year. Regular, full-time employees and part-time employees are eligible for up to sixteen weeks of paid family and medical leave on day one of employment. We offer access to professional development resources.

Commitment to Racial Equity, Diversity and Inclusion

Rewiring America values ersity in all its forms and is committed to inclusive and transparent recruitment, hiring and promotion processes. Candidates of erse backgrounds and lived experience are strongly encouraged to apply.

Hiring Statement

Rewiring America is a project of Windward Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. Windward Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Windward Fund s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status and all other classifications protected by law in the locality and/or state in which you are working.

Application Procedure

To apply or nominate a candidate, please submit an application and resume via the Rewiring America page at Workable.This position is open until filled, and we are moving quickly to fill this position — apply as soon as possible. Candidate review and phone screens begin immediately and will be conducted throughout the search period.

E-Verify

Windward participates in E-Verify and will provide the federal government with employees’

Form I-9 information to confirm authorization to work in the United States. Job candidates

and employees authorized to work may not be discriminated against on the basis

ofnational origin or citizenship status.

COVID-19 Policy

To center the safety and well-being of its employees, Windward Fund requires that any

employee who is required to conduct in-person activities for their job must be fully

vaccinated against COVID-19 within four weeks of their start date. Accommodations may be

sought and approved in accordance with the law by contacting human resources

at [email protected].

Coinbase is looking to hire a Summer 2024 - Associate Product Manager Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.

Senior Product Manager

United States

Product

Full-Time (Remote)

Remote

APPLY FOR THIS JOB

Zingtree is the next gen, AI-powered no code decision tree platform that reimagines customer experience operations for top CX leaders. With over 600 customers, including global enterprises like Groupon, SharkNinja, and Intuit, Zingtree transforms self-service, uncovers and implements automation opportunities, and makes every customer service agent an expert.

The Role

Zingtree is on the hunt for a strategic and experienced Senior Product Manager to expand and enhance our portfolio of CX workflow AI products. In this role, you’ll drive the development of new products that deliver unmatched experiences and ROI to our customers and accelerate our base of existing AI products. Your focus will be on deeply understanding our customers, prospects, and partners, and pinpointing the opportunities Zingtree should pursue.

This role demands excellent interpersonal skills, deep knowledge of AI/ML technology, a background in the call center and CX industry, understanding the competitive arena and market trends, and the ability to make data-backed decisions.

What You’ll Do

• • Spearhead the creation of new products and features that exceed customer expectations.
  • Collaborate closely with the Engineering team to bring new products to market and to enhance existing products and features.
  • Dive deep into understanding Zingtree’s customer base.
  • Craft business plans for fresh opportunities.
  • Engage effectively with erse iniduals and roles.
  • Listen keenly to stakeholder feedback.
  • Stay at the forefront of AI/ML technology trends, with a focus on foundational models and conversational AI.
  • Analyze the competitive landscape and key market shifts.
  • Base your business decisions on rigorous data and research.

About You

• • 5-7 years of experience in roles like Product Manager or Technical Product Manager.
  • Proven ability to execute and collaborate with technical teams.
  • History of developing and launching successful B2B products.
  • MBA is a plus.
  • Solid understanding of machine learning techniques, foundational models, and ML/AI technology.
  • Business savvy with robust strategic, analytical, and technical acumen.
  • Exceptional presentation and communication skills.
  • Expertise in SaaS, CX, and Call Center industries.

What we offer

• • Competitive Compensation – We offer fair compensation packages
  • Comprehensive Health Benefits – 100% of employee premiums and 75%-80% of dependent premiums on most health, dental, and vision insurance are covered by us
  • 401K plans – Add to your retirement planning (no employer matching at this time)
  • Paid Parental Leave – Paid time off for parents to spend time with their new child
  • Unlimited PTO – Take the time you need to recharge and bring your best self to work
  • Flexible Remote Work – Work from anywhere
  • Co-Working Reimbursement – Expense up to $200 a month on co-working space
  • Home Office Stipend – Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc.

Zingtree’s Values

• • Lead with action: We are doers. We move fast with purpose, fearlessly blaze new trails, and fail fast and learn quickly, to achieve positive outcomes for our customers and the business.
  • People really matter: We win as a team. We care about all humansour customers and our employeesachieving professional greatness and making a meaningful impact on the world.
  • Ownership leads to results: When we say we’ll deliver, we deliver. We act responsibly with integrity, high standards, and hold ourselves accountable to the results of our actions.
  • Expertise creates value: We are learners. We continuously build and share knowledge, invest in growing ourselves, and put expertise into action to fully realize our potential and goals.
  • Transparency builds trust: We respectfully tell it as it is. We are direct, honest, and open with the information that matters, and communicate in a caring way that builds stronger trusted relationships with each other.

$140,000 – $210,000 a year

Zingtree is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, paid parental leave, a flexible paid time off policy, and monthly work from home stipends.

For cash compensation, Zingtree sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The US pay range for this role is $140,000 – $210,000 a year. Final offers are adjusted based on geographic location, candidate experience, and expertise.

Zingtree provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Product Manager- Mobile

United States and 1 more (Remote)

TRENDING

JOB DESCRIPTION

Product Manager-Mobile

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford’s Model E team is charged with delivering the company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

In this position…

This is an exciting opportunity to be part of the Ford mobile team that is instrumental in crafting the future of how we do business with customers and transforming their experiences throughout their ownership journey.

We are seeking an experienced Mobile Product Manager to evolve the customer account experience for our largest consumer facing mobile application, FordPass/Lincoln Way. Your work will directly impact millions of global customers, position the mobile application to succeed in the future, and focus on transforming the customer relationship with Ford and their vehicle.

Using data insights and customer feedback for the mobile application, you will work iteratively with your design and engineering partners to create value for our customers and the business. Your work will be pivotal to supporting the vision and strategy for FordPass today and in the future.

You will be joining a hardworking and energized Product team that deploys an iterative approach to development, is hyper-collaborative, and analytical in order to help deliver on our mission of being the globe’s most trusted and innovative mobility company.

#LI-Remote

RESPONSIBILITIES

What you’ll do…

• Delivering mobile features with an agile product team by leveraging domain expertise, utilizing internal and external best practices, and striving to identify new opportunities.
• Partnering closely with mobile design, engineering, and supporting product teams to deliver mobile features.
• Leveraging data around customer feedback and app usage to prioritize delivery, defend strategy, deprecate features, and uncover potential areas of opportunity.
• Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining support from key stakeholders for current and future work.
• Collaborating with engineering to break down deliverables and ensuring the team has an actionable backlog of user stories for the development.
• Cultivating relationships with domain experts spanning multiple functions and technology platforms to deliver mobile features and experiences.
• Leading daily standups and weekly meetings with key partners (globally) in order to, task status of projects, complete open items, and identify areas of opportunity for the mobile app.

QUALIFICATIONS

You’ll have…

• 3 to 5 years working in a digital product role
• 1+ years in mobile product space (ideally 3+ years)
• Product backlog management using agile tools such as Jira or Rally (ideally Jira and Jira Align)
• Writing Epics, User Stories, and articulating customer problems
• Communication, ability to articulate problems and vision across stakeholder groups
• Delivering software utilizing agile techniques
• Producing and defining product metrics and analysis for mobile applications (ideally Amplitude or Adobe Analytics)
• Delivering product roadmaps

Education

• Bachelor’s degree in Product/Project Management, UX/UI, Marketing, Information Systems, Computer Science, Engineering, or related field

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep e into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage

Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

Vehicle discount program for employees and family members, and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for inidual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

2023 New Hire Benefits Summary GSR HTHD (ford.com)

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally erse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote

APPLY NOW

JOB INFO

• Job Identification18331
• Job CategoryPD Operations and Quality
• Posting Date12/18/2023, 05:09 PM
• Degree LevelBachelor’s Degree or equivalent
• Job ScheduleFull time
• Locations 20000 Rotunda Dr, Dearborn, MI, 48124, US(Remote)
• RemoteYes

Product Manager

at SFOX (View all jobs)

US / Remote

sFOX is a full-service prime dealer uniting liquidity from over 30 exchanges and OTC desks in one easy-to-manage platform. sFOX’s platform provides traders with best execution services from a single account, a single counterparty, and a single workflow giving traders greater capital efficiency. Its smart order router algorithmically routes traders to the most competitive prices worldwide, reducing slippage and improving trade performance across immense scale.

sFOX is committed to the highest standards of investor protection and reliability. The platform is SOC 2 certified and provides access to the market 24/7 with 99.99% uptime. Founded in 2014, the company is backed by Social Capital, Digital Currency Group, Khosla Ventures, DHVC, Haystack, Blockchain Capital, Y Combinator, and executives from PayPal and Airbnb.

We’re on a mission to open the world’s financial markets to everyone and we’re looking for exceptional talent to join our rapidly growing team.

About the position:

We’re looking for a Product Manager to join our product team and ensure that our products remain competitive. This position will participate in the creation of new products and features from ideation through execution.

Responsibilities:

• Define and communicate objectives, product requirements, and constraints for product initiatives and releases to the team.
• Have an in-depth understanding of project status to ensure product success.
• Gather product data, including web analytics, statistics, and consumer trends to determine improvements to product features.
• Identify market opportunities, build business cases, and help establish the product vision.
• Work closely with a range of cross-functional teams – product, design, sales, operations, and engineering to launch new products and achieve business objectives.
• Monitor and report on customer reaction after a project launch.

Requirements:

• 5+ years of technical product management experience or related/equivalent experience.
• Approaches product management from a customer’s vantage point and is motivated by the chance to improve the lives of customers.
• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans.
• Advanced analytical skills and ability to make data-driven decisions.
• Excellent communication and project management skills.
• Demonstrated ability to collaborate effectively across teams.
• Ability to work autonomously in a fast-paced startup environment.

Why You’ll Want to Work Here

• Remote-first culture – work from where you are
• Unlimited PTO – take time off when you need it
• Paid holidays and company-wide wellness days off
• Health/dental/vision/life insurance and flexible spending accounts available for you and your family
• Ability to help shape the future of sFOX and the cryptocurrency market

sFOX is committed to ersity in its workforce and is proud to be an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

Sr. Program Manager

Chemonics seeks a Sr. Program Manager to support Power Africa Empower Southern Africa (ESA) Program funded by USAID. This role will contribute to the success of a dynamic business unit, with active projects in the Democratic Republic of the Congo, Burkina Faso, Nigeria, Senegal, Southern Africa Region, as well as a DC-based global program. WCAFH also houses the Agriculture and Food Security Practice. With a robust forward market spanning a wide range of technical sectors, including education, rule of law, agriculture and food security, WASH, and governance programming in Haiti, Liberia, Nigeria, Ghana, DRC, Mali, and Senegal, we are seeking candidates with strong new business experience and a passion for working in the WCAFH region and beyond. Candidates are encouraged to apply as soon as possible, as we will interview and fill the position on a rolling basis.

ESA is a 5-year regional program that covers South Africa, Lesotho, Eswatini, Botswana, Namibia, Angola, Zimbabwe, Zambia, Malawi, Mozambique, Madagascar, Comoros and Sao Tome and Principe. The primary purpose of ESA is to increase the availability of, access to, and use of affordable, reliable, sustainable and clean energy in Southern Africa in order to reach measurable development outcomes. Measurable development outcomes include economic growth, reducing poverty, improving livelihoods and increasing inclusive access to electricity-enabled services in such areas as health, education, sanitation and food security. We seek candidates with experience on USAID regional programs, as well as significant subcontract management experience.

Responsibilities:

Project Management

• Manages day-to-day support to one or more project teams and client, including communicating and assisting with project-office requests and overseeing adherence to project requirements, government regulations, and Chemonics policies
• Oversees project office requests and ensure tasks are complete in areas compliance (including procurement and grants); finance and administration; personnel and HR; and administration and logistics
• Oversees financial aspects of the project’s contract or agreement by reviewing monthly invoices for accuracy and compliance; responsible for tracking expenditures against budget and total obligated funds, coordinating development and monitoring of annual corporate budget, and regular forecasting of expenditures for Chemonics and client. May support or manage a variety of contract mechanisms (e.g. Cost Plus Fixed Fee, Time & Material)
• Proactively identifies issues or potential risks, including project performance, financial, legal, and other core business areas. Develops strategies and solutions to address those risks, communicating, when appropriate, with the director and/or senior vice president; strategically assesses and consults with support units on corporate-office and project-office matters to help make informed decisions and provides solutions
• Leads efforts in reviewing and determining causes of variances in expenditures against forecasts and budgets and ensuring client is informed as appropriate; works with director to identify solutions for shortfalls and train other PMU staff to do the same
• Identifies opportunities for knowledge- and solution-sharing across company and takes initiative to build staff and company capacity
• Oversees and leads negotiations with project subaward partners/and or subcontractor; identifies and manages key subaward/subcontractor issues, budgets, and invoicing; and reviews deliverables in coordination with project team to ensure they meet technical, contractual, and quality standards
• Leads recruits of long- and short-term project personnel in accordance with Chemonics’ policy and delegates to or mentors others in project recruiting where possible and appropriate
• Conducts periodic project office visits to monitor and support project operations and implementation, including conducting training, conducting or responding to audits, providing input to work planning, conducting technical research, and performing other complex tasks
• Reviews and provides comments on project technical work and deliverables and project communications documents
• May contribute dedicated time to other workstreams and functions to achieve BU goals, including new business, operations, and technical practice contributions

Technical

• Proactively engages in technical practice of relevance to areas of interest or focus, sharing information and best practices learned with the company; this includes a strategic view to connect the practice and project in support of enhanced project performance and technical leadership goals of the practice
• Builds subject matter expertise and contributes to BU, technical practice, business line, and corporate priorities, including serving as a regional financial analyst or regional compliance specialist
• Promotes Chemonics by identifying opportunities for and attending external events, networking with clients and counterparts, articulating a solid understanding of Chemonics’ past and present portfolio; effectively representing the company’s history, values, and standards; and identifying and developing new business leads

New Business Development

• Takes initiative to support new business efforts, including growing personal network of industry contacts; assuming capture and live proposals roles; and building expertise to assume increasing levels of leadership roles on proposals, including as technical writer, cost preparer, or czar, in addition to other roles as needed

Management and Leadership

• Supervises, mentors, trains, develops, and evaluates assigned staff; provides regular performance feedback to supervisees and the time and opportunity to grow professionally
• Mentors and advises staff across the BU (e.g., associates, program managers, and others) as appropriate on a range of topics, including business development, technical work, and project management
• Ensures continual learning by participating in internal and external training events to build core competencies for project management in line with donor regulations and Chemonics corporate standards; disseminates knowledge across team to promote team learning and growth
• Demonstrates inclusive behaviors and leadership consistent with Chemonics’ values and leadership competencies
• Serves in the acting director capacity as required
• Performs other duties as required

Requirements:

• Bachelor’s degree or equivalent work experience; master’s degree preferred
• Minimum 5 years of relevant professional experience; staff supervisory and mentorship experience required
• Thorough understanding of donor/client regulatory and management requirements and demonstrated ability to apply and adhere to those requirements in project management
• Mastery of critical project management skills, including budget management, contractual and procurement compliance, client relations and knowledge of client, and personnel management
• Demonstrated experience working on one or more projects while simultaneously engaged in more progressively complexed proposal roles
• Demonstrated leadership providing regional financial and/or compliance support on a project management team
• Communicates clearly and concisely in both verbal and written communications; strong cross-culture communication and sensitivity skills
• Demonstrated experience following standard practices and procedures, providing input on design and revision of procedures where needed, receiving general instruction on work progress, and making significant contribution to end results inidually and by leading teams
• Demonstrated resourcefulness in problem-solving and initiative to learn new skills
• Strong knowledge of Microsoft Office applications and word processing abilities
• Significant grants and subcontracts management experience required; Experience on USAID global and buy-in mechanisms preferred
• Previous experience with start-up and/or project-based operations STTA or LTTA roles preferred
• Previous experience working in international development and/or living or conducting work in developing countries preferred
• Willingness to travel up to 8 weeks per year
• Spanish language proficiency preferred

Apply by December 20, 2023. No telephone inquiries, please. Finalists will be contacted.

Chemonics is an Equal Opportunity Employer

Pay Transparency Nondiscrimination Provision

The Salary Range for this position is expected to be: $84,320 – $105,400.

"

Mission

At DynamoFL, we believe that AI must be developed with privacy, personalization, and real-world constraints in mind. Our engineering culture combines cutting-edge technology with a passionate sense of product ownership. We empower Fortune 500 companies’ adoption of frontier research for their next generation of AI products. Join us if you:

* Continue to stay ahead of competition by creating products that are better, faster, and more beautiful

Responsibilities

* Product Strategy: Develop and articulate a clear product vision and strategy for the LLM product, ensuring alignment with the company's overall goals and objectives.

Expectations

* A minimum of 2-3 years of Product Management experience, preferably in the field of AI/ML-driven products.

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As a Product Manager, you’ll be responsible to ensure the seamless functionality and overall quality of the product throughout its development lifecycle, and closely work with the engineering, design, and other cross-functional teams to make sure our users get the best experience while trading on-chain.

The ideal candidate will have a strong track record of building scalable products. You should also have a deep understanding of UX. Experience working with Web3 and crypto-related products is desirable.

Key Responsibilities:

Feature Development:

• Lead the development of user-friendly features while ensuring quality standards and timely deliver.
• Manage the product roadmap, prioritize features based on customer needs and business objectives.

Product Testing:

• Conduct UX and performance testing on the product to ensure smooth and reliable functionality.
• Work closely with the engineers to fix reported issues & improve product quality.
• Provide regular updates on testing progress, issues, and resolutions to the team.
• Identify and mitigate potential risks related to product quality.

User Experience:

• Gather feedback, conducting user interviews, and analyzing behavior to enhance platform usability.

Analytics and Metrics:

• Define KPIs, regularly analyze data, and make data-driven decisions and identify areas for improvement.

Qualifications:

• Proven experience as a Product Manager in the cryptocurrency or fintech industry.
• Strong understanding of crypto derivatives, perpetual contracts, and leveraged trading.
• Communication and collaboration skills with the ability to work effectively with cross-functional teams.
• Familiarity with blockchain technology and smart contracts is a plus.

Title: Director of Complaints

Location: Cardiff, London or Remote (UK)

London, Cardiff or UK Remote | 105,000 – 140,000 DOE + Benefits | Hear from the team

18 Month Fixed-Term Contract

About us:

We’re here to make money work for everyone and we’re doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We’re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people’s lives through Monzo.

About our Team:

Customers are incredibly important to us – they’re the reason why Monzo exists. The one thing that both Complaints and Disputes have in common is problem solving. When something goes wrong our Complaint and Disputes teams are extremely passionate about investigating the matter and putting things right!

What you’ll be working on:

• Leading Complaints Operations and taking ownership of Complaints risk and policy, you’ll proactively set out and deliver a clear strategy to achieve the next stage of our growth ambition.
• You will own and deliver world-class customer service through multi-channel management to deliver against all key goals and performance indicators with a strong focus on quality and customer experience.
• Create a culture of continuous improvement, increasing productivity and efficiency through great people leadership, coaching and developing the skills of your team.
• Leading by example. You’ll be a customer advocate in all you do and build a culture that your team is proud to be a part of, by owning and influencing engagement across the whole operation
• Continuously reviewing, evaluating and challenging our current processes and metrics to make sure we have the right oversight over performance and we are driving the right efficiencies and improvements.
• Enabling the safe and efficient delivery of change into the operation to allow us to scale and grow at pace
• Identifying potential operational risks and developing strategies to mitigate them along with ensuring compliance with relevant regulations and industry standards
• Developing and managing strategic partnerships across Monzo, and with new and existing third parties. You will build strong and effective stakeholder relationships throughout
• Engaging confidently with senior leadership including C-suite and VPs
• Engaging externally with industry experts and peers in external industry forums; responding to regulatory & industry requests for information
• Maturing our processes and controls within your areas of responsibility to take Monzo’s control environment to the next level of maturity (and scalability).

You should apply if:

• You can demonstrate excellent written English & verbal communication skills
• You have a values driven approach in line with Monzo’s core values
• You are an experienced Operations Director working within a UK bank or financial services company (including FinTech)
• You have deep subject matter expertise in how operational teams serve Complaints, and have experience working alongside risk and policy owners
• You are comfortable leading large multi-site operations and have a track record of developing high performing teams and delivering outstanding results
• You can influence senior stakeholders and have a track record of solving complex problems and driving operational improvements that have real tangible impact
• You’re resilient and comfortable working in a fast paced environment where the day to day job is constantly evolving and changing
• You’re hands-on and great at delivery & execution
• You’re curious and collaborative – you’re great at asking incisive questions to pick things up and act on them quickly.
• You have a proven track record of end to end project delivery and experience in leading through change
• You use data to identify performance trends, solve problems and identify opportunities
• You can provide specific actionable feedback to a wide range of audiences and levels
• You are fluent in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes

It would be advantageous if you have experience at a fintech / challenger bank, and / or experience working in a scaling environment on your career journey.

Applications close at 6pm on 3rd January 2024

The interview process:

Our interview process involves 4 main stages:

• Short call with a Monzo recruiter
• Initial call with the Hiring Manager
• Interview Loop: 2 x 60 minute interviews
• Final Exec Interview

Our average process takes around 2-3 weeks but we will always work around your availability.

What’s in it for you:

105,000 – 140,000 dependent on experience plus stock options & benefits

This role can be based in our London or Cardiff office – we’re also open to distributed working within the UK (with ad hoc meetings in London).

Please note this will be a 18 month fixed-term-contract

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of 1,000 a year for training courses and conferences And much more, see our full list of benefits here

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing ersity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neuroersity or disability status.

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