Land your dream remote job

Note to all applicants: We are a remote-first team, however, the majority of our employees are based in the EMEA region, so we have a preference for candidates who can work remotely in the EMEA time zones.

Please also note: as a team who are looking to lead the way in Web 3, we require all applicants to have previous experience in the Web 3 / Blockchain Industry

Join a leading Web 3 company that’s enabling and powering the builders of the new internet!

Biconomy’s foundations were built on making Web 3 accessible and simple to all. We do this by making blockchain transactions seamless, and by doing so, we are accelerating the mainstream adoption of Web 3.

That’s why ease and accessibility are imperative to our innovations and solutions. While we build for developers, our work radically simplifies the overall user experience on Web 3. By abstracting away blockchain complexities, the end user enjoys the benefits of Web 3 with the familiarity of Web 2.

We are already solving for some of the leading players in the blockchain space & are emerging as the default transaction stack for Web 3. Some of our numbers:

• Processed 38+ million transactions
• Facilitating over $441 million + of transfer volume
• Saving users over $5.6 million in gas fees!

What are we looking for?

Biconomy is seeking a highly skilled and motivated Technical Product Manager to join our developer experience team. As a Technical Product Manager, you will play a crucial role in driving the development and success of Biconomy’s SDK, with a specific focus on overall developer experience, future features, customer-facing developer dashboards, and documentation.

Ideally, you have helped build a developer tool, catered to the needs of developer experience, understand the importance of good documentation,  and have a passion for revolutionising Web3 UX. You will work closely with cross-functional teams, including engineering, developer relations, design, and marketing, to define and execute the product strategy and speak to and collect feedback from clients to ensure that Biconomy continues to deliver innovative solutions and quality developer experiences.

What will you be doing?

• Product Strategy and Vision: Collaborate with internal stakeholders, clients, end-users, and the wider blockchain community to define the strategy and roadmap for the developer dashboard. Identify key features, enhancements, and integrations that drive value for users, align with our business goals, and keep Biconomy at the forefront of Account Abstraction innovation, with a particular focus on developer experience.
• Product Development Oversight: Work closely with design, frontend, and backend development teams to implement new features, improvements, and bug fixes. Address technical and UI/UX challenges and optimize development processes to foster the smoothest experience for Biconomy Dashboard. Ensure the dashboard maintains a high usability, stability, and performance standard.
• Create a premier developer experience: Collaborate with Developer Relations and engineering teams to enhance the Biconomy SDK, streamline the integration process for new projects, and transform the Biconomy documentation into the ultimate guide for constructing Account Abstraction-powered solutions.
• Develop solutions tailored for developers: Craft and implement product specifications for pioneering developer experience tools within our dashboard and documentation.
• Customer-Centric and Data-Driven Development: Prioritize feature development based on feedback from clients, end-users, and the blockchain community. Use analytics data (gas usage, number of transactions, user count, etc.) to guide product decisions and prioritization. Continuously monitor these and other usage metrics to measure releases’ success and identify improvement areas.
• Feature Specification and Delivery: Write detailed feature specifications and collaborate with cross-functional teams to define product requirements, prioritize features, and ensure the timely delivery of high-quality products.
• Market Research and Industry Trends: Leverage market research and monitor blockchain industry trends and advancements to identify new opportunities and drive product enhancements/features. Continuously work with the product team to refine our product strategy, with a keen eye on emerging developments related to Account Abstraction and ERC 4337.
• Cross-functional Collaboration: Act as the liaison between the technical teams, sales, marketing, and other business units

Your experience should include:

• 3+ years of proven success in product management, with a track record of launching and managing innovative products, particularly on technical/developer products
• Previous Engineering experience
• An in-depth understanding of blockchain technology, the wallet/dApp ecosystem, and the EVM ecosystem, and familiarity with Account Abstraction and ERC 4337 is a plus.
• Experience with SDKs or developer tools, with a hyper-focus on making these tools easy to use for developers.
• Previous work in developer relations or roles adjacent to developer relations is a plus.
• Strong analytical skills to transform customer needs into clear product requirements and user stories.
• Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders to achieve integration goals.
• Agile development experience and familiarity with modern product management methodologies.
• A customer-centric mindset and a passion for delivering exceptional user experiences.
• The ability to constructively review and provide feedback on design prototypes and live features, focusing on user interaction and experience.
• The ability to write scripts to fetch data from the blockchain using any programming language is a plus.

What’s in it for you?

Joining Biconomy as a Product Manager offers an unparalleled opportunity to shape the future of building new onboarding and transaction rails that will onboard the next wave of users to web3.. You’ll have a direct impact on driving the adoption of decentralised applications, making blockchain technology accessible to a wider audience.

With a focus on cutting-edge concepts like Account Abstraction and ERC 4337, you’ll be at the forefront of industry innovation. Collaborating with a talented team of professionals, you’ll foster a culture of creativity and drive meaningful change. We prioritise your professional growth through continuous learning opportunities and provide a platform for industry recognition.

What we offer:

• Work from anywhere (Remote first)
• Flexible working hours
• Unlimited vacation policy
• Competitive Salary with regular reviews
• Token Allocation
• Opportunity to grow. The sky’s the limit if you’re hungry to succeed
• Be an integral part of building the narrative for the digital economies of the future
• Game nights, virtual celebrations, and work retreats

Biconomy is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Title: Principal Product Manager

Location: United States

Join our global team of 500+ craftspeople! We are a consultancy that solves business problems by designing and building highly complex custom software for the world’s leading companies. We are on a mission to dismantle the traditional consulting ecosystem and replace it with an effective framework for innovation that transforms the way businesses think about and solve problems from the inside out.

TheoremOne is the winner of Comparably’s Best Work-Life Balance: Top-Rated 100 Small/Mid-Sized Companies

https://www.comparably.com/news/best-work-life-balance-2022/

• Are you excited by the opportunity to influence the software strategy at a Fortune 500 company?
• Are you passionate about making user-hostile systems into something friendly, helpful and elegant?
• Are you capable of conversing with powerful executives, using your experience and knowledge to persuade them to drive meaningful change?
• Do you enjoy the challenge of thinking about complex problems from first principles?
• Do you recognize the challenge of driving change at scale – and relish it?

If the answer to these questions is yes, this role is for you.

We re looking for a highly experienced Principal Product Manager to join the fast growing team at TheoremOne. In this role, you will be the defacto SME and leader on all things Product in partnership with our internal product team and our enterprise clients to build complex custom software applications. Our clients will look to you not simply to help define their goals and approach but to understand why those decisions matter.

TheoremOne is a remote-first technology consulting company, globally distributed by design. We’re on a mission to revolutionize how the enterprise builds software. We’re looking for gritty, idealistic, skillful builders to help make this vision real.

What You’ll Do – Product Ownership

• Manage and define custom software solutions to clients, considerate of time and budgetary concerns
• Consult with internal and external stakeholders by guiding clients and project teams through the right steps to get a world-class product.
• Guide product strategy by collecting research, running project kickoffs, and defining business goals.
• Help program leadership develop a roadmap for successful delivery.
• Help our design teams understand the nature of the product, why it matters and what problems it solves so that their work is powerful and relevant.
• Help the product managers on build teams create and maintain product backlogs – you were great at this earlier in your career.
• Help the product managers on build teams communicate with engineering by breaking down user requirements into epics and stories for development. You help them understand not just the how but also the why.
• Own the definition of quality and excellence for your product. Always be managing expectations up!
• Contribute to TheoremOne’s Product Management practice and culture, both in how we work and learning from one another.

What You’ll Do – Consulting

• Build almost immediate trust and strong relationships with our clients.
• Partner with our clients to understand their needs and uncover the true scope of work.
• Make recommendations for improvements and present to clients.
• Foster alignment on our mission amongst all client stakeholders.
• Identify and communicate risks with internal leadership.
• Continuously educate clients on how we work and why it works.
• Anticipate questions and objections and get ahead of them.
• Drive rigorous ROI analysis to our client to ensure they are building the right product, while balancing both the user and business needs.

Who You are:

• Someone who is able to successfully influence C-suite executives with your expertise and trustworthiness.
• Able to work from first principles in terms of designing products and explaining the whys of our business and how we do what we do to a non-technical audience.
• Comfortable working from first principles to solve difficult or long running problems at an enterprise scale.
• To you, organization is second nature. When you were running a build squad they ran like clockwork because of you.
• Self-aware and have a capacity for growth; both for your own sake and also to set a good example for the team.
• A change agent. When you see something that could be better, you change your environment to make it possible.
• Great at earning trust with your colleagues. You help them solve problems, show them how to work better, make it possible for them to succeed.
• A superb mentor.
• Naturally adept in driving sales conversations (but you’re not a salesperson by trade).
• Able to contribute to strategic directions both internally and externally.
• Entrepreneurial and Intrapreneurial.
• You are willing to use Microsoft Teams if absolutely necessary (but you don’t have to like it).

Additional Qualifications

• 8+ years of professional Product experience at minimum
• You have lived the end to end software product lifecycle again and again
• Can quickly ramp up on new business domain
• Ability to establish and maintain a high level of credibility with internal and external partners
• Experience using agile development methodologies with globally-distributed teams
• Ability to pitch and articulate value to different audiences
• Previous consulting experience
• Experience using Figma, Sketch or other modern collaborative design tools
• Strong understanding of web technologies, technical concepts, and APIs is a plus

This is a remote position that can be done from anywhere. When the environment permits, you may be expected to travel occasionally.

The stated salary range of 170,000 – 240,000 USD is applicable for eligible candidates that are located in the United States and hired on as an employee.

Unsure if your skills meet all of our requirements?

Apply anyway! We would love to meet you and find out more about how your skills could add value. At TheoremOne, we value open communication and feedback. We believe that ersity of identity, perspective, and experience makes us stronger; we would love to hear your perspective too!

Recording disclosure

TheoremOne records interviews so that we can focus on delivering a great interview experience. If you are uncomfortable with being recorded, please let our recruiters know when they reach out to you.

About TheoremOne

Founded in 2007, TheoremOne LLC is a remote-first technology consulting company, globally distributed by design. Our services range from:

• New product development
• Pure R & D
• Legacy modernization
• Revenue generation
• Process optimization
• Organizational transformation

If it s cool and engaging in technology, we are likely working on it.

Customers come to us because they need to change to succeed and are looking for a solution that isn’t just about technology but also people, process, and leadership. We consult, form a erse team of experts, and deliver strategy and execution under one roof. Consultants come to us for the autonomy, depth of project, and challenge of working with a wide range of clients across multiple platforms and industries.

Our contributors are master puzzle solvers in a vast range of technologies.

Benefits and Perks

• 100% REMOTE – We’re fully distributed
• EDUCATION AND CAREER GROWTH – We encourage our team to undertake any professional growth opportunities available, and we offer programs and financial assistance to achieve this!
• HEALTHY BODY, HEALTHY MIND – HAPPY TEAM – We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.
• COMPANYWIDE VISIBILITY – We operate in a fully transparent environment to ensure we as a company and team have full understanding of where we came from, and where we are going.
• HEALTHCARE & FINANCE – For US, UK, Canada, and Spain based full time employees; we have comprehensive benefits.

#LI-Remote

TheoremOne expects all team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our inidual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, employee development decisions such as training, and all other terms and conditions of employment, are based on business needs, job requirements and inidual qualifications without regard to race, genetics, nationality, national origin, citizenship status, employment status, ethnicity, ethnic origin, color, creed, religion, belief, age, family or parental status, pregnancy, marital status, sex, gender, sex or gender assigned at birth, gender identity, gender expression, sexual orientation, sexual preference, romantic orientation, romantic preference, pairing orientation, pairing preference, language, lifestyle, social class, socio-economic status, political affiliation, military or veteran status, physical and mental ability, disability, hairstyle, physical features, medical condition, or any other other status protected by the laws or regulations in the locations where we operate. We oppose all forms of unlawful or unfair discrimination. TheoremOne encourages applicants of all ages. We’ve created a competitive rewards model for our team members around the world. TheoremOne’s benefit and compensation offerings vary depending on geographic location, are subject to eligibility requirements, and may be modified from time to time. TheoremOne is an equal opportunity employer.

Project Manager, People Team

REMOTE – UNITED STATES / PEOPLE – PEOPLE OPERATIONS / FULL TIME

The Trevor Project is committed to the full inclusion of all qualified iniduals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you are hired and need a reasonable accommodation to perform the essential functions of the job, and/or to receive other benefits and privileges of employment, we will engage in the interactive process once you are hired, but you do not need to share future accommodation needs at this time.

About Trevor

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth, and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Reports to: Chief People Officer

This role will be remote in the continental US, Alaska, or Hawaii

Full-time

Salary Range: $75,000-90,000

Level: T4 (inidual contributor)

Classification: Exempt

Applications for this role are due no later than 5pm ET, Wednesday, August 30, 2023

In the spirit of transparency and open communication, we wanted to share with you that The Trevor Project recently voluntarily recognized The Communications Workers of America (CWA) as the representative of certain employees for collective bargaining purposes. The position for which you are being considered is not part of the bargaining unit because it is confidential, managerial, or supervisory, and you may be responsible for communicating management’s decisions to bargaining unit employees.

Overview of the role

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people, while fostering an inclusive approach our direct work and engagement with Trevor colleagues across the organization while fostering an inclusive approach to your direct work and engagement with Trevor colleagues across the organization, while continually growing our LGBTQ competency and awareness.

The Senior Project Manager acts as an extension of the Chief People Officer and is responsible for ensuring execution of the organization’s People agenda. In this role, you will drive gains in productivity and impact, continuously improving day-to-day operations and driving large scale projects to completion focusing information sharing/flow, and decision-making effectiveness. You’ll serve as an advisor to the Chief People Officer as extra eyes and ears, fostering relationships most important to the vertical’s priorities, considering the needs of the organization, anticipating potential roadblocks, and identifying areas requiring our attention.

Who You Are

• Experienced. Proven success working with a senior leader, providing strategic thinking, project management skills, applying organizational and political intelligence, and anticipating/averting as well as analyzing/resolving organizational roadblocks. Demonstrated ability to lead through influence, including planning, prioritizing, and executing with the ability to simplify complexity and set up effective systems of operations. Training in project management principles is strongly preferred.
• Collaborator. Proven approach to all work and interactions with empathy and inclusion. Recognized success in fostering relationships with cross-functional teams at all levels, working closely with colleagues to brainstorm ideas, discuss pros/cons, and develop ways forward with mutual understanding and trust.
• Communicator. Demonstrated ability to communicate ideas clearly – both written and verbal – for audiences, both internal and external, with skill in distilling complex information into compelling, easily digestible narratives;
• Focused on service delivery and adaptability Demonstrated commitment to outstanding internal and external service to our colleagues, the iniduals we serve, our donors, and those with whom we collaborate and communicate. Proven focus on proactive and inclusive issue resolution and continuous improvement for all systems and processes with demonstrated flexibility in the midst of change, being able to successfully juggle multiple deliverables, and adapting to new situations with fresh ideas or innovative approaches.
• Mission and Culture Aligned: Demonstrates awareness and support for The Trevor Project’s mission and vision: to end suicide and address mental health crises in the LGBTQ youth community, and create a world where all LGBTQ young people see a bright future for themselves.
• Solutions Oriented Generates ideas to solve problems, with a demonstrated ability to balance innovation with process and efficiency
• Operations Manager Experienced in managing complex projects with multiple resources and capable of allocating resources to achieve key objectives
• Organized and Detailed Demonstrated time-sensitive delivery of high quality work products; with proven understanding of the impact of personal and team deliverables on others

What You’ll Do

• Serve as a strategic advisor and collaborate closely with HR counterparts in providing seamless end to end delivery of the portfolio projects enabling the HR function to deliver with excellence to our partners (employees) and candidates
• Build comprehensive and effective change management strategies to mitigate risk and ensure project success
• Implement and track project execution to success by driving team milestone completion; identifying and removing process and operational roadblocks; calling out critical decisions to reach alignment
• Develop project plans in collaboration with sponsors across organization and HR partners to execute strategic HR initiatives, distribute work among team members (including self, this role will execute project deliverables), set expectations and execute on project plans
• Own major end-to-end processes and events on a project, take initiative, and use problem solving skills to think beyond the task to the outcome that needs to be achieved
• Driving and continuously improving People team operations by coordinating operational priorities and ensure progress of goals
• Drive alignment, accountability for HR priorities
• Use broad knowledge of HR and include appropriate SMEs to lead team members resulting in a cohesive and integrated solution
• Routinely bring together multiple senior-level stakeholders with varying perspectives and drive decisions, resolve conflicts, influence outcomes, and enable leader success.
• Plan and lead the creation and update of the People Team calendar, ensuring thoughtful planning of vertical initiatives with consideration to organizational and team priorities
• Anticipating and managing People team and CPO meeting agendas, facilitation, and follow ups, serving as a representative of the People team in meetings as needed, and ensuring follow up on promised deliverables
• Ability to weave all of HR programming and initiatives into compelling PowerPoint/Keynote presentations with key audiences in mind.
• Lead knowledge management for the vertical, including documenting standard processes, maintaining employee handbook, etc.
• Other relevant tasks, duties, or special projects as assigned

$75,000 – $90,000 a year

Why Trevor?

• A career that truly makes a difference in the lives of LGBTQ young people–every single day
• Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)
• Flexible Spending Accounts
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• 403(b) Retirement Plan with the flexibility of pre-tax or Roth contributions, accompanied by a 3% contribution match. With Guided Portfolio Services or Do It Myself investment options, you’re empowered to take control of your secure financial future.
• Generous vacation and 12 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays , and three half-day Fridays during the summer
• Pet insurance
• Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and a reimbursement to outfit your work-from-home space!)
• Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high quality on-demand courses.
• Online Subscription to Headspace, a digital mindfulness and meditation platform

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. The Trevor Project complies with all applicable laws.

Title: Senior Director, Global Deal Desk

Location: Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Sr. Director, Deal DeskAn overview of this role

GitLab’s Deal Desk team partners closely with our Field Organization to support Quoting, Pricing and booking transactions. This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries

We’re looking for an experienced, dedicated and empathetic leader to manage and grow our Deal Desk organization. Our team is globally distributed across 5+ countries, maintaining SLAs and supporting all of our sales teams as GitLab’s customer base continues to grow.

What you’ll do

• Be a senior member of the Revenue Operations team
• Manage a global, remote team: managers and ICs, creating a positive culture
• Own the current and future Bookings processes at GitLab
• Interact with senior Field Leadership on a frequent basis to support specific customers as well as overall forecast
• Interact with GitLab’s Customers in partnership with our sales teams
• Own the Deal Desk reconciliation program and partner with finance & compliance

What you’ll bring

• Proven experience in Deal Desk/Sales quoting functions
• Experience in leading global teams through empathy
• Strong sense of ethics and commitment to Transparency
• Exceptional detail skills
• Experience in Accounting, Billing and revenue recognition a plus
• Technical acumen, especially around CPQ tools
• A sense of humor and curiosity

What it’s like to work here at GitLab

The culture here at GitLab is something we’re incredibly proud of. Because GitLab team members are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLab team members are fully remote and receive a no ask, must tell paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.

Remote-Global

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Senior Coordinator, Operations Management (bilingual – English/French)

Sr. Coordinator, Ops Management (bilingual – English/French)

Job ID

132655

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Remote – US – Remote – US – United States of America

About the Role

Working under direct supervision, provide research, coordination and facilitation of repairs and maintenance for a portfolio of commercial sites. Responsible for regular tenant and landlord communication.

What You’ll Do

• Perform commercial lease review and interpretation.
• Address and resolve escalated issues.
• Coordinate repairs and maintenance for commercial facilities. Partner with tenants and landlords. Ensure the completion.
• Provide landlords and tenants with regular updates regarding scheduled and completed repairs.
• Identify opportunities for improvement by and among the client and company.
• Review documentation for accuracy and respond to requests from management, client and internal/external customers.
• Generate reports on open and closed work orders and scheduled repairs.
• Other duties as assigned.

Supervisory

• No formal supervisory responsibilities in this position.
• May provide informal assistance such as technical guidance and/or training to coworkers.

What You’ll Need

• To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Education and Experience

• Commercial lease administration experience required.
• Knowledge of commercial property management, financial terms and principles desired.
• High school diploma or general education degree (GED) required with a minimum of two years of related experience and/or training – preferably in commercial lease administration.
• Bachelor’s degree (BA/BS) from 4-year college or university desired.
• Commercial property management experience is a plus.

Communication and Interpersonal Skills

• Written and verbal fluency in English and French.
• Excellent written and verbal communication skills.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees.

Financial Knowledge

• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Knowledge of commercial property management, financial terms and principles desired.

Reasoning Ability

• Ability to comprehend, analyze, and interpret documents (commercial leases and/or invoices etc.).
• Ability to understand and carry out general instructions in standard situations.
• Ability to solve problems in standard situations.

Other Skills and Abilities

• Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
• Strong organizational, time management and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers.

Scope of Responsibility

• Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Coordinator, Ops Management position is $26.44 per hour and the maximum salary for the Sr. Coordinator, Ops Management is $27.88 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

CBRE is an equal opportunity employer that values ersity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Senior Director Customer Care, Americas

Senior Director Customer Care, Americas

• 2023-32740

• Hercules, California, United States

As the Senior Director, Customer Care, Americas you will be responsible for leading the Customer Technical Support, Field Service and Customer Service organizations with a focus on growing service profitability and reducing overhead costs from all related functions. This role will be critical to maintaining and driving high customer satisfaction across channels, market segments, products, and services.

How You’ll Make An Impact:

• Lead strategic and operational planning to achieve business goals by fostering innovation, prioritizing service initiatives, and coordinating the evaluation, deployment, and management of technology services.
• Develop and implement the operational strategy to scale customer effectively and efficiently, technical, and field services across the US commercial organization, with strong influence across the Americas Commercial customer care teams.
• Evolve and mature established functional teams with a culture of customer advocacy and accountability, measured through objective performance data, and appropriate KPIs.
• Drive operational rigor within the organization, while finding areas to streamline and optimize by taking the time to understand the how to develop and lead a culture of continuous improvement and innovation as it relates to methods, tools, and processes for AMS commercial operations.
• Evolve and mature the AMS support applications ecosystem and service enablement programs, including support portals, workforce management systems, diagnostic tools, support analytics and case quality.
• Forecast and budget for AMS support teams and tracking the actual performance against plan related to demand generation, revenue generation, organizational rightsizing, cost-to-serve, operational efficiency, and profitability.

What You Bring:

• Bachelor’s degree required, Master’s degree preferred.
• Minimum 10 years experience in Service, Support or Customer Service leadership roles / Industry experience in Life Science and/or Diagnostic industries.
• Ability to formulate and communicate organization strategy and inspire action with execution.
• Experience moving service organizations from Cost Center to For Profit by developing revenue channels via partnerships across sales, marketing and field generated leads.
• Experience managing a P&L statement with focus on driving improved financials and growing Service Product Revenue.
• Proven track record of ability to drive a continuos improvement and process excellence mindset across large organizations.
• Strong analytical skills with a focus on developing organizational KPIs and delivering to key goals.
• Deep customer facing experience with ability to partner across large enterprise customer accounts to drive service value and partnerships.
• Creative and impactful communication and leadership skills with strong positive change management experience.
• Proven past success of hiring and developing key Field, CTS and/or Customer Service leadership talent.
• Posses a track record of collaboration and innovation.
• Must exhibit critical thinking skills, teamwork, organization, flexibility and can-do positive attitude to lead a complex matrix organization.
• High self awareness and ability to adjust leadership style to internal team requirements.

Location: Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.

Total Rewards Package: At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the erse needs of our evolving workforce. Bio-Rad’s robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

Benefits: We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more!

Compensation: The estimated base salary range for this position is $172,000 to $296,000 at the time of posting. This range is inclusive of all geographic locations within the United States. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is also eligible for a variable annual bonus, which is dependent upon achievement of your inidual objectives and Company performance.

* Minimum reflects our lowest paying locations, and the top end reflects our highest paying locations. The range in your geographic location will vary but will be within the indicated range.

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-JS1

Project Manager

Remote – Contiguous U.S. (some travel required) 

Project Management

Full-time

Remote

We are looking for a collaborative, detail-oriented Project Manager to join our distributed, growing team at Coforma.

Project Managers at Coforma are responsible for managing multiple projects and coordinating the teams who are working on various projects. As a Project Manager, you’ll bring strong situational awareness and a desire to share your tactical and team leadership with other cross-functional partners throughout the project life cycle. You’ll oversee the development of critical project integration points within a broader foundation of associated deliverables.

If you’re a self-starter with experience working with distributed teams using contemporary project management tools who is passionate about improving lives and able to connect across research, engineering, design, product, and business teams to see projects through to successful completion, then Coforma is a great company for you.

$102,000$122,000 Base Salary + Benefits + Growth Potential

Exact compensation may vary based on skills and experience.

This is a US-based remote position and some travel will be required.

What You’ll Do (Responsibilities)

• Day-to-day management of projects, overseeing all aspects including scope, schedule, finance, risk, quality, and resources
• Build and develop the project team to ensure maximum performance by providing purpose, direction, and motivation, enabling holistic success for everyone involved
• Lead project teams and drive results related to contractual objectives
• Resolve conflict between stakeholders, partners, and the team
• Be a bridge between upper management, stakeholders, and cross-functional teams tasked with the execution of the project
• Implement and manage on-boarding activities
• Proactively build relationships with stakeholders and project partners and serve as the primary point of contact
• Understand the team’s objectives, systems, and capabilities to make decisions about project priorities and to help resolve issues
• Coordinate partnered teams on projects to bring alignment, build understanding, and ensure successful outcomes
• Accurately track and assess project progress, making adjustments as needed
• Report risks, successes, progress, and failures in a timely, clear, and efficient manner
• Manage the team’s velocity and continually improve our processes for organizing and completing work
• Track project costs to meet budget requirements
• Monitor time tracking for the team, ensuring all members are tracking time regularly and accurately

Who You Are (Requirements)

• 4+ years of professional work experience
• At least 2 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager
• Experience in an agency setting managing small- to large-scale digital design and development projects
• Experience working with Product, Design, and Engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment
• Passion for learning, ability to create and adapt systems, and ability to collaborate with creative, technical, and business stakeholders and team members
• Experience using agile frameworks like Lean, Scrum, Kanban, and Test-Driven Development (TDD)
• Experience working cross-functionally with strategists, product designers, developers, communications, and other disciplines
• Experience managing milestones, dependencies, communications, and stakeholder expectations
• Strong organizational skills and keen attention to detail
• Ability to communicate clearly in writing and orally (whether verbally or through assistive technologies/aids) to increase transparency
• Strong competency in situational awareness, situational leadership, and conflict mitigation and resolution
• Ability to nurture relationships to help drive prioritization across multiple projects and create ecosystems of success
• A proactive, empathetic, persistent, positive, and growth mindset
• Full-time resident of the contiguous United States (must be legally authorized to work in the U.S. now and in the future without sponsorship)
• Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our client’s work

Bonus Qualifications and Experience

• Project Management Professional (PMP) certification
• Certified ScrumMaster (CSM) or SAFe Scrum Master (SSM) certification
• 2+ years experience working on a remote team or remote freelancing
• Prior professional services, government, federal, or private consulting experience
• Experience writing or editing requirements for government proposals

We Don’t Care About

• Whether or not you have a degree of any kind
• Whether your educational major, if you had one, is related to this role
• Whether or not you have GitHub contributions
• Whether or not you have worked at a well-recognized company
• Whether you’re sure that you check every single box perfectly

We Do Care About

• Your passions, professional or otherwise
• Your well-informed opinions about technology, teams, and process
• You

$102,000 – $122,000 a year

The annual salary range fro this position is $102,000$122,000/year.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We’re Coforma

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply to jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. We’re building a culture that’s authentic, inclusive, and erse. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

About Us

We use creativity to get results for clients and the communities they serve.

We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 100 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination. Background checks and other security clearances may be required for some roles as it relates to the nature of our client work.

Our team and our office aims to be an accessible and hospitable place to work. We welcome applicants, contractors, and employees who are committed to improving our culture and practices.

Title: Lead Product Manager, Food Search & Discovery

Location: Remote – US

At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe fitness starts with what you eat. We provide the tools and resources to reach your fitness goals.

As the Lead Product Manager for Food Search & Discovery at MyFitnessPal, your primary responsibility will involve simplifying and enhancing the process for users to log their dietary intake while facilitating the exploration of personalized new food options. This role is centered around grasping technologies such as search and machine learning, coupled with a proven track record of successfully delivering products that resonate with consumers. Your tasks will encompass shaping our strategy and charting the roadmap within this domain, all while overseeing the exemplary execution through the leadership of a cross-functional team.

What you’ll be doing:

• In partnership with several PMs in this area and cross-functional stakeholders, this role will work to define, size, communicate, and execute our product strategy
• Deeply understand our user segments, meeting regularly with target market audiences to refine product strategy and find product/market fit
• With the MFP engineering, data, and product and design teams, build a team that can successfully deliver on the product strategy; help to hire the required engineering, PM and design members
• Serve as a thought leader for the rest of MFP’s product team. Help incorporate our product strategy into our broader product vision, and ensure alignment across our platform
• Live our core values in all you do:
  • Be Kind and Care
  • Live Good Health
  • Be Data-Inspired
  • Champion Change
  • Leave it Better than You Found It
  • Make It Happen

Qualifications to be successful in this role:

• 8+ years of Product Management experience building digital products that power consumer experiences at scale
• At least 2+ years experience with one or more of the following is required: Consumer-facing search, ML/AI, NLP. Experience with structuring data and visual AI is a plus
• Demonstrated ability to lead teams and deliver complex initiatives with minimal executive intervention; meets commitments. Strong attention to detail. Excellent verbal and written communication including executive level documents
• Strong critical thinking and analytical skills. Comfortable with and skilled at putting structure on ambiguity
• Experience working in an agile/scrum environment
• Passion for helping millions of people achieve their health and fitness goals

*This role is for a senior Inidual Contributor at start

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

Exciting Full-Time Employee Benefits, Perks and Culture

• Embrace the Freedom: Be a digital nomad, work from anywhere we have operations within the continental U.S.
• Office Vibes: If you prefer working in an office, we’ve got you covered, our HQ is in vibrant Austin, TX.
• Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.
• Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy and work on your own terms with our Responsible Time Off benefit.
• Give Back: Use your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.
• Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth.
• Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships. We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters.
• Wellness Comes First: Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.
• Celebrate Greatness:Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make.
• Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.
• Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities to continuously grow and enhance your skills.
• Championing Inclusion: Our dedicated DEI Committee actively fosters a erse and inclusive workplace by setting actionable goals and evaluating progress across the organization.
• Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.
• Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match.

At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn’t be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, religion, military or veteran status, sex, gender, marital status, gender identity or expression, sexual orientation, national origin, age, or disability. These are our guiding ideologies and apply across all aspects of employment.

MyFitnessPal participates in E-Verify.

Remote – USA : Operations

Director, Central Operations

Who is Bird

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We are relentless in our pursuit of betterfor our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 300 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

Job Summary

The Director, Central Operations will be a critical leader on the Central Operations team who will be responsible for leading the Fleet Manager program focused on FM Repair and overall success as well as inventory planning for the business.

Additionally, this role will be responsible for forecasting the spare parts requirements to support the business, aimed at keeping 98%+ of spare parts in stock throughout the year while managing to the budget ($26M in 2022) and improving working capital efficiency.

Lastly, this leader will be responsible for accurately capturing inventory movements as part of the month end close process and minimizing any inventory adjustment values as well as creating ways to measure and improve the rate of vehicle accelerated depreciation. To support these objectives, this role will require managing, and developing a sizable global team.

Responsibilities

• Team management, coaching, mentoring, hiring, and career development
• Spearhead the FM Success Program, a cross-functional project to improve FM Uptime, increase efficiency of internal teams managing the FM portfolios, and introduce tools for tracking and coaching
• Lead the cross functional effort to monitor and decrease vehicle related accelerated depreciation
• Oversee efforts to forecast spare part requirements for the business
• Oversee the month end close process for vehicle inventory and minimize any cost of sales impact driven by inaccurate vehicle tracking
• Build and develop strong relationships with cross-functional stakeholders across Operations, Product, Vehicle, Finance, Supply Chain, and Logistics to create cohesive strategies and a high-level of execution to achieve the goals for this role

Requirements

• 6+ years of experience in building and managing analytical and operational focused teams
• Bachelor’s degree or equivalent
• Strong Excel and data analytics capabilities
• Experience packaging insights from data analysis into slide output (Google Sheets, Powerpoint) to facilitate executive engagement and decision making

Loom is hiring a remote Senior Manager, Product Design. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Loom - Free screen & video recording software.

Fleetio is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Fleetio - Modern fleet management software.

Brex is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Canada.

Brex - The financial OS for the next generation of business.

Nylas is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in Canada.

Nylas - Communications APIs for developers.

SecurityScorecard is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Canada or the United States.

SecurityScorecard - Third party vendor risk management platform.

Brex is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in Canada.

Brex - The financial OS for the next generation of business.

DigitalOcean is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Canada or the United States.

DigitalOcean - The easiest cloud platform to deploy, manage & scale applications of any size.

Pipe is hiring a remote Senior Product Strategy & Analyst. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Pipe - Instant access to your annual cash flow.

Rainforest QA is hiring a remote AI Product Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Rainforest QA - QA testing for web and mobile apps.

Shopify is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Americas.

Shopify - Best eCommerce platform made for you.

Webflow is hiring a remote Senior Product Designer, Team Success. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

MongoDB is hiring a remote Product Manager, GTM Solutions. This is a full-time position that can be done remotely anywhere in North America.

MongoDB - The database for modern applications.

SENIOR GAME PRODUCER

Department: Games

Magic Media is a pioneering media, entertainment and tech group powered by creativity and innovation. We have a physical presence in 14 countries and expertise in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around inidual needs and carried out by global experts.

People are what make games great! Magic Media is currently seeking a highly skilled and experienced Senior Game Producer with a strong background in sales and client management. As a Senior Game Producer, you will play a crucial role in driving business growth by managing all aspects of the pitching process. You will oversee the internal team of subject matter experts (SMEs), handle estimations, organize the internal process, and ensure the quality of deliverables. Additionally, you will collaborate with the sales team, providing support during client calls and contributing to business development efforts.

WHAT YOU WILL DO:

• Manage the pitching process, working closely with the sales team to understand the agenda and client requirements for each project.
• Oversee and coordinate the internal team of SMEs, ensuring effective collaboration and timely delivery of high-quality work.
• Conduct estimations and resource planning to allocate the necessary team members and resources for each pitch.
• Organize and optimize the internal process, ensuring smooth workflows, clear communication, and efficient task management.
• Analyze and evaluate the pitching process, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.
• Ensure the quality of deliverables by providing guidance, feedback, and quality control measures throughout the pitching process.
• Collaborate with the business development team, providing support and expertise during client calls and presentations.
• Build and maintain strong client relationships, serving as a point of contact for client inquiries, concerns, and feedback.
• Stay updated with industry trends, market dynamics, and emerging technologies to inform the pitching process and maintain a competitive edge.
• Continuously improve the pitching process, methodologies, and deliverables based on feedback, market insights, and client interactions.
• Present pitches to clients in a professional and comprehensive manner, effectively communicating the value proposition of our services and solutions.

YOUR PROFILE:

• Minimum of 5 years of experience in game production or a similar role, with deep experience in sales and client management.
• Strong knowledge of the game development industry, including trends, market dynamics, and client expectations.
• Proven experience in conducting estimations, resource planning, and organizing internal processes.
• Excellent sales and negotiation skills, with the ability to understand client agendas and requirements.
• Strong project management skills, with the ability to effectively manage teams, prioritize tasks, and meet deadlines.
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong problem-solving and decision-making abilities, with a focus on delivering high-quality solutions.
• Proactive and results-driven mindset, with the ability to work independently and as part of a team.
• Proficiency in project management tools and software.

WE OFFER:

• Permanently remote position.
• An opportunity to hone and improve your skills by applying them to a erse variety of engaging projects.
• Be part of an international group with offices worldwide.
• Career growth and development.
• Working closely with a team of like-minded people in a fast-paced, multicultural environment.
• Ongoing training and professional self-improvement opportunities.
• Flexible working hours.
• An inclusive culture and open communication.

At Magic Media, our passion lies in gaming. Our vision is to create and deliver engaging and interesting games for our clients. We can deliver this high-quality work on any platform, whether it be on a console, PC, or mobile. We know that reputation and results go hand-in-hand. Therefore, we work hard to find experts and talented creators to deliver the best results.

If you do not meet all the requirements, but believe you’d still be a great fit for the role, don’t worry! We’d still love to hear from you, please get in touch!

Title: Senior Manager of Groups Operations

Location: Remote

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet.

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.

We value our iniduality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring erse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

As the Sr Manager of Groups Operations, you will be responsible for a team of Groups Booking Specialist & Groups Coordinators. Which will include coaching at an inidual level while making sure both team and personal metrics are being upheld. In this role, you will be responsible for overseeing the entire process of group hotel bookings, from initial signing to successful check-in. Your leadership will play a pivotal role in ensuring seamless coordination, exceptional customer service, and efficient operations for group reservations. We are looking for a passionate people leader who is excited to motivate and engage a team while modeling our Hotel Engine DNA. Our company is quickly growing, and therefore we are looking for an inidual who wants to continually elevate the overall productivity, skills and development of our teammates while highlighting and implementing opportunities for efficiency gains. If you thrive in a fast-paced, performance-based environment and enjoy having ownership of your work & communicating professionally – this role is for you!

Here’s what you’ll do:

• Consistently meet or exceed department revenue & CSAT goals
• Conduct interviews and work with our in-house recruiting team to bring on world class talent to our growing team.
• Develop team building and career advancement opportunities for reports to improve employee engagement and level up all skills
• Analyze data to inform decision making and identify potential team opportunities
• Motivate and engage your team by thinking outside the box, including activities such as team building events, contests, and monthly incentives
• Collaborate with other leaders across the organization to develop new strategies
• Own all HR administration related to direct reports, including timesheets, PTO, etc.
• Provide strong leadership to the Groups Booking Specialists and Groups Coordinators team, fostering a collaborative and results-driven work environment.
• Set clear performance expectations, mentor team members, conduct regular performance evaluations, and facilitate professional growth opportunities.
• Foster a customer-centric culture within the team, emphasizing high-quality service and proactive problem-solving.
• Manage the end-to-end process of group hotel bookings, ensuring accuracy, compliance, and timely execution of all tasks.
• Streamline and optimize group booking workflows to enhance efficiency and customer satisfaction.
• Serve as the main point of contact for escalated issues, resolving conflicts and ensuring exceptional customer experiences.
• Track and analyze key performance metrics related to group bookings, identifying trends, areas for improvement, and opportunities for growth.
• Continuously assess and enhance existing processes to improve operational efficiency, effectiveness, and customer satisfaction.
• Identify and implement innovative solutions and best practices within the Group’s booking function.
• Available for travel (up to 5%)

Here’s what we’re looking for:

• 5+ years operations leadership experience, hospitality experience is preferred.
• Passion for helping businesses improve their group travel
• Proven ability to manage multiple projects and activities while paying attention to detail
• Self-motivated, self-directed and resourceful professional ready to grow their careers in a highly competitive environment
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; Master’s degree is a plus.
• Strong understanding of group booking processes, hotel operations, and customer service principles.
• Excellent organizational, multitasking, and time-management skills, with the ability to thrive in a fast-paced, dynamic environment.
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with erse stakeholders.
• Analytical mindset with the ability to use data to drive decision-making and process improvement.
• Detail-oriented and committed to delivering high-quality results.
• Ability to adapt to changing priorities and maintain a positive attitude under pressure.

Cash compensation:

• The base salary range for this role starts at $120,000 – $145,000/year with an OTE potential of $150,000-$175,000/year. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.

Remote Opportunities:

• This role is eligible for remote work within the United States.

Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.

As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:

• Competitive base salaries
• Annual performance bonuses
• Stock options for all associates + performance-based stock options
• Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
• 401(k) plan with a match program
• Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
• Paid parental leave and family medical leave
• Hotel discounts through our exclusive platform
• The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.

Title: Senior Director, Customer Success Strategy and Operations

Location: Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Senior Director, Customer Success Strategy & Operations

The Sales Strategy Job Family helps develop and execute GitLab’s Global Sales Strategy. The Sales Strategy Job Family partners close with Sales Leadership to identify opportunities and improve efficiencies.

Responsibilities

What you’ll do

• Partner with the Customer Success and CRO leadership teams to define overall business priorities & strategy to drive world-class customer outcomes.
• Build a great team of CS strategy & operations professionals.
• Utilize external resources to compare and benchmark Customer Success models, metrics and operations.
• Lead the Fiscal Year planning effort, from model ideation to execution, for the Customer Success organization, including CSM, Renewals, Solution Architects & Professional Services teams.
• Partner with Sales Strategy and GTM Planning to thoughtfully align and integrate GTM models, policy/ROE, resourcing and comp plans across key segments and geographies.
• Drive selected CRO LT & E-Group-level strategic initiatives.
• Represent the CS organizational priorities across Sales, Data, Analytics, Product & Engineering.
• Partner with FP&A teams in establishing target efficiency metrics, funding mechanism & investment business cases.
• Drive Key Customer Success Programs, such as At-Risk account process, usage data, Voice of the Customer and others.
• Support renewals forecasting motion and other key running the business operational cadences
• Proactively identify opportunities to enhance how the Customer Success teams operate
• Define Key Operating Metrics and implement into the day to day of the organization; Closely partner with Customer Success Analytics team on metrics & with Central Data team on relevant data products
• Create a world-class tech stack supporting new logo and customer revenue growth driving effectiveness, efficiency, and data insights.
• Build and execute a digital and AI/ML strategy and operations in collaboration with Customer Success, Marketing, and Data teams.

Requirements

• Demonstrated progressive experience in an analytical role within a technology business. Preference for Strategy Consulting, Corporate Strategy, Venture Capital/Private Equity, and/or Investment Banking backgrounds
• BA/BS degree, MBA Preferred
• Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense
• Ability to think strategically, but also have exceptional attention to detail to drive program management and execution
• Extensive track record of building high-quality and complex spreadsheets, models and presentations
• Superb analytical skills, technical aptitude and executive presence
• Experience with SQL, Tableau, and/or similar analytical packages a plus
• SaaS and B2B experience preferred
• Interest in GitLab, and open source software
• You share our values, and work in accordance with those values
• Ability to thrive in a fully remote organization
• You share our values, and work in accordance with those values.
• Leadership at GitLab
• Ability to use GitLab

Senior Director, Customer Success Strategy & Operations

The Senior Director, Customer Success Strategy & Operations reports to the VP, Field Operations.

Senior Director, Customer Success Strategy & Operations

The Senior Director, Customer Success Strategy & Operations is a grade 11.

Hiring Process

• 30 minute interview with Global Executive Recruiter
• 45 minute interview with Director, Sales Strategy & Analytics
• 45 minute interview with VP of Customer Success
• 45 minute interview with VP of Global Revenue Strategy, Operations & Enablement
• 45 minute interview with VP of Finance & Business Technology
• 45 minute interview with CRO

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.

Remote-Global

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Manager, Strategy & Operations – Fraud

Location: New York City, NY; San Francisco, CA; United States – Remote

About the Team

The Fraud team is looking for a Strategy & Operations Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll grow familiar with our three audiences Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud. You’ll investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term. Most importantly, you’ll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

Our best Managers are data-driven, truth seekers, strategic thought partners and operators. They combine business context and analytics to take a problem area and implement a customized solution. Think this is you? Read on

You’re excited about this opportunity because you will

• Establish the strategy of DoorDash’s approach to fraud – work on the products, pricing and strategy needed to create the market-leading subscription business
• Analyze fraud vectors across DoorDash’s platform complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve to improve the experience of good users
• Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and build strategic programs
• Improve through experimentation Use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

We’re excited about you because

• 5+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience; high-growth or subscription business experience
• Experience leading large projects, hitting goals, and succeeding in a team environment
• Problem solving and analytical skills, including proficiency in SQL and Expertise in Excel (can maintain complex spreadsheets/sheets)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$129,000$206,000 USD

Colorado Pay Range:

$129,000$185,000 USD

New Jersey Pay Range:

$129,000$175,000 USD

New York Pay Range:

$129,000$206,000 USD

Washington Pay Range:

$129,000$195,500 USD

Chief Operating Officer (COO)

Remote

Full Time

Senior Executive

Calling COOs with the grit and talent to take this company beyond recognition

First things first, this is remote – yes, no commute required, no traffic headaches or delays that make you want to cry. This is an all-access pass to work from wherever you are in the US.

Let s kick off with salary. Your annual base will be nestled comfortably between $180,000 – $250,000. On top of that, there’s additional annual compensation of $25,000 – $100,000 up for grabs.

Are you ready for the most titanic job description you’ve ever laid your eyes on? You bet that’s how we jive at McGaw. If being a top-dog COO – and the load that comes with it, makes you squirm, or you’re not the type to go on an Indiana Jones-style adventure into the details

Well, there’s a world of other companies out there for you. Otherwise, read on – this description s going to set you on fire and get your heart pumping.

You see, at McGaw, we don’t just settle we chase down the spectacular!

What You Need to Have in Your Toolbox

Stoked on a drive that just won’t quit, we’ve got a one-track mind to get better every damn day. So, hell-bent on self-improvement, we changed our name to groove even better with the market and our partners.

Our roots, though? They’re not going anywhere!

From our badass former name, Effin Amazing, to today’s more mature McGaw, we’ve remained unshakeable to our culture and values. We’re all about spreading warmth to foster trust and employing data to cast light on our operations. Just a snapshot of our ethos to give you a glimpse of the magic backstage.

The Exciting Adventures You’ll Embark On

McGaw stands tall in the tech stack management (TSM) arena. We collaborate with blossoming companies, strategizing and constructing their operations, integrations, processes, customer data, analytics, insights, and automation to forge a revenue juggernaut that drives marketing, sales, product, and customer success.

Our mission? To make companies realize their customer data is like a goose laying golden eggs. And we make it happen through data infrastructure, analytics, automation, personalization, funnel optimization, and artificial intelligence.

Our rap sheet is overflowing with wins and hard-earned experience optimizing revenue across the entire customer journey. With specialized knowledge and hands-on capabilities, we’ve covered the tech stack management from A to Z.

Whether it’s weaving strategies for the customer journey, integrating systems, generating insights from reporting, or applying data science to send revenue through the roof, we’ve got you covered. We have the leadership, the team, and the case studies that scream, “We’re pretty darn awesome.”

Enter McGaw s first Chief Operating Officer (COO)

You’ll be the trusty sidekick to our energetic Founder/CEO, Dan McGaw (linkedin.com/in/danielmcgaw).

Now, let’s set the record straight.

Getting your tango on with Dan, a tattoo-sporting, high-octane, straight-talking CEO/founder, ain’t a cakewalk.

With over 20 years of trailblazing as a founder, Dan’s got the tenacity to challenge you every single day. Expect spirited debates and all-round brainstorming to ensure we’re generating the best ideas, not just the first ones that pop into our heads.

Dan might be an adrenaline junkie with a penchant for cranking up the volume, but don’t let his punk-rock veneer fool you. He’s as warm-hearted as they come, always the first to lend a hand when his team, friends, and clients find themselves in a jam.

More Reasons to Love McGaw

McGaw is on the prowl for a seasoned COO with a hefty resume in a tech consulting/agency environment. We’re talking strong financial management, PNL knowledge, and the ability to keep operations and processes smooth with checklists, operating docs, and accountability. Leadership chops and a direct approach to business are absolute must-haves for this role.

A Day in Your Superhero Life: What the Future Holds for Our COO

Our dream candidate? Someone steeped in consulting and services delivery, preferably having climbed the ladder all the way to the executive suite. We believe this journey fosters a winning blend of resilience and expertise, plus familiarity with the practices, policies, and procedures.

With your background and prowess, you’ll help our team of all-star professionals, driving them to be efficient, productive, and impactful. You will hold them accountable, build document processes for training, and ensure that the team and clients are having a blast at McGaw.

Your Mission: To fine-tune service delivery, client experience, company profits, hiring, revenue growth, and business infrastructure to hit the company’s business targets. You’ll add depth to the Founding CEO’s skill set, working in tandem as comrades.

Objectives of this Role:

• Drive the services team to deliver top-tier services that boost our client’s revenue and profits.
• Roll out and uphold organization-wide goal setting, performance management, and monthly operating planning.
• Oversee company operations and employee productivity, fostering an inclusive culture and nurturing team members’ career growth while meeting organizational objectives.
• Work in sync with the CEO to define and execute the organizational vision, strategy, and hiring needs.
• Translate organizational vision and strategy into actionable revenue goals for growth and profits.
• Uphold effective recruiting, onboarding, professional development, performance management, and retention for all team members.
• Stick to company, federal, state, and local business requirements, enforce compliance, and step in when necessary.

Responsibilities:

Leadership:

• Commandeer the senior leadership team, including VPs and Directors in Client Services and Partnerships.
• Provide robust leadership, management, and people development, focusing on workflow, efficiency, and growth. Stoke the team members’ fire to achieve business objectives.
• Direct the team’s activities to maintain optimal operations, ensuring compliance with established standards and practices and meeting crucial deadlines.
• Lead team management: from recruiting, interviewing, hiring, and training staff, to directing, coaching, inspiring, and mentoring staff.
• Ensure collaboration and dedication across all departments, clearly defining responsibilities and accountabilities for all teams.
• Identify, develop, and execute all necessary training for the team, keeping them versatile and up-to-speed.
• Assist supervisors in overseeing employee productivity and building an inclusive and engaged culture.

Duties:

• Collaborate with the CEO to hatch actionable business strategies and plans that align with short-term and long-term objectives.
• Work with the CEO and Senior Leadership in setting and propelling organizational vision, operations, strategy, and human resource needs.
• Translate strategies across all areas of Operations into measurable and achievable goals.
• Develop company policies, processes, and workflows.
• Manage P&L with the CEO, develop an operating budget, and bring senior leadership up to speed with the organization’s financial and budget process.
• Keep a tight leash on capital investment and expenses to ensure the company hits investor targets.
• Establish effective processes to manage McGaw workflow and hours to agreed client scope.
• Be the watchdog for the quality and consistency of McGaw services.
• Work with the CEO on sales management to allocate sufficient investment capital to hit growth targets.
• Team up with leadership to develop marketing and support solutions.
• Evaluate company performance by analyzing and interpreting data and metrics.
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders.

So, you’re curious about the kinda superpowers you need to possess to nail this gig, huh?

Well, we’re talking about a resume as jam-packed as a Thanksgiving turkey, with 15+ years in digital and operations, preferably running at full tilt in a MarTech, analytics, or revops agency. Add to that, a decade being the boss, and half of that time mastering the financial side of custom integrations and services delivery.

Four years of strutting your stuff in C-level roles will do nicely, thank you.

It’s not enough to just understand the marketing tech landscape – we need you to know it like the back of your hand: products, services, architecture, platforms, the whole enchilada.

You should have more experience in process improvement than a 5-star chef has recipes. Agile? We’d love a sprinkle of that! You should also have a head for figures that’d make a seasoned accountant green with envy.

If you can sniff out problems like a bloodhound and forecast potential issues like a seasoned weatherman, you’re on the right track. Your learning curve should be steeper than Mount Everest and your problem-solving skills sharper than a ninja’s choice weapon. Remaining as cool as a cucumber under pressure and beaming positivity like a 100-watt bulb are just par for the course here.

Being a whizz at handling multiple complex projects, a go-getter who takes initiative, and someone who doesn’t buckle under deadlines is who we’re looking for. Your interpersonal skills should be as smooth as a Shakespearean sonnet, and you need to have a knack for diffusing a tense situation like a bomb disposal expert.

Qualifications: What Have You Got Up Your Sleeve?

As for qualifications that make us go weak in the knees: Experience in a tech startup smaller than a hive of bees, or a large company bigger than a bustling city; expertise working remotely and leading a virtual tribe; international business experience and working in a high-octane, high-growth company would make our hearts skip a beat.

Now, onto the scorecard of success

After three months of stretching your superpowers, we’re hoping for a 10% boost in client satisfaction and retention, a 5% hike in project profitability, and a 10% improvement in labor efficiency. You’ll also be masterminding our growth management meetings and laying down some cool hiring plans.

Six months in, and we’re looking for client revenue expansion to go up by 10%,

Project profitability and labor efficiency to get a 10% and 20% leg-up respectively.

We’re also hoping to see you whip up some repeatable upsell and cross-sell processes.

A year later, with you at the helm, we should see:

A 15% rise in project profitability,

20% improvement in labor efficiency, and

An awe-inspiring 50% increase in new hire retention.

And just for fun, YoY revenue growth of 50%.

Our Benefits Are the Cherry On Top of This Sweet Gig

We’re talking flexible hours, remote work (U.S.-based superheroes only), competitive salary with profit sharing, a radically transparent workplace, and an open-door policy for your genius ideas. Plus, unlimited PTO, Starbucks and Uber Eats monthly allowances, 3% 401k contribution, top-tier health insurance, parental leave, snazzy tech gear for remote setup, and a bunch of paid holidays.

Oh, and the chance to become a beacon of knowledge in the marketing tech community. And a learning curve that makes Mount Everest look like a bunny slope. Phew!

Your Mission, Should You Choose to Accept It:

As McGaw s super COO, your gig is orchestrating the daily hubbub of the services/delivery teams and the fiscal fitness of McGaw. You’ll be the one to hatch slick processes, protocols, and workflows, cherry-picking the right tools to balloon profits, design super-smooth departmental workflows, and guarantee a high-five experience for our clients and squad.

Your secret weapon? A razor-sharp business acumen and a knack for strategic thinking. You’ll sprout and nurture relationships within McGaw and with our clients, paving the way for radical honesty and team spirit.

Your Objectives, Set in Stone:

Your goal? Buddy up with the CEO to envision and steer the organizational vision, operational strategy, and hiring game plan. As our dynamic COO, you’ll transform strategy into a tangible set of organization-wide goals, performance management, and a master plan for annual operations.

You’ll hold the reins of our business operations and employee productivity, kindling an ultra-inclusive culture, ensuring our team members thrive like never before, and hitting our organization’s targets. You’ll be the guru of effective recruiting, onboarding, professional development, performance management, and retention.

And let’s not forget compliance. You’ll ensure McGaw toes the line with company, federal, state, and local business rules, enforcing compliance, and cracking the whip when needed.

The View From Your Office:

You’ve got the marketing/revenue/analytics/data tech landscape at your fingertips. You’re in the know about how business/revenue strategy, in sync with the tech stack, ramps up revenue. As our linchpin, you’ll partner with the client services team and their clients to churn out win-win outcomes for both them and McGaw.

While the CEO will take the wheel for sales, marketing, and new customer acquisition, you’ll be the trusted lieutenant. Supporting the CEO with sales/revenue growth, overseeing the Sales Director to expand our current client projects is your gig.

As our COO, you’ll be the maestro of financial forecasting and budgeting to secure the investment capital needed to hit those growth targets. Leveraging your solid financial and accounting know-how, you’ll put together an operating budget and get the senior leadership clued in on the company’s financial and budgeting operations.

Your Day-to-Day And How Your First Few Months With Us Will Look

Your First Month on Board:

In your first month, the CEO will school you on the ins and outs of our business, introduce you to the McGaw values, and set up chit-chats with the team. You’ll get the lowdown on our client delivery process, the company’s backstory, team dynamics, and industry insights. Your key mission will be to partner closely with the CEO.

Your First 3 Months, In a Nutshell:

In the next couple of months, you’ll get your hands dirty with our service delivery process, jot down observations for potential changes, and validate your ideas with the team to draft a to-do list of actions. You’ll be tasked with whipping up a hiring plan, financial forecast, and budgets to speed up revenue and profitability.

During Your Second 3 Months:

In this phase, you’ll implement your hiring plans, spruce up organizational charts, and revamp financial planning to double the company’s revenue in the next year. You’ll join forces with the CEO to tweak and optimize the company’s 3-year plan to achieve at least 50% YoY revenue growth.

After Your First 6 Months:

By now, you should be totally rocking the services team and business operations, freeing up the CEO to zero in on sales, marketing, and recruiting. You’ll have your fingers on the pulse of McGaw and be ready to take it to the next level!

Remember, you’re joining a team that values trust, radical candor, and a good bit of fun along the way. We can’t wait to see what you’ll bring to McGaw!

Cash App is looking to hire a Platform Product Manager, Bitcoin to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Support Operations Manager – Remote

Remote

Full Time

Manager/Supervisor

A2 Hosting is currently seeking an experienced Support Operations Manager to join the Support leadership team! The Support Operations Manager plays a crucial role in ensuring the support team has the essential tools, training, and knowledge resources to provide optimal service to customers while maximizing team productivity and effectiveness. The Support Operations Manager is responsible for tracking key performance indicators, analyzing metrics, and identifying trends in customer contacts and team member performance that contribute to the continuous improvement of support operations.

Through leading, motivating, and working alongside a team of passionate professionals and leaders, the Support Operations Manager will be an integral part in ensuring that A2 Hosting is a leader in customer-focused web hosting services.

Duties and Responsibilities

• Provide leadership and guidance to the Support Operations Team members, including Training staff, Technical Writing staff, Quality Assurance staff, Project Coordination staff and data and analytics staff
• Coach and motivate team members to deliver high-quality support services
• Evaluate workloads, set performance targets, conduct evaluations, and foster a positive and collaborative team environment
• Collaborate with Support Managers to define customer service workflows that enhance service delivery
• Continuously review and improve processes and procedures to identify and address obstacles, streamline support operations, and increase efficiency
• Work closely with other departments to understand product changes and provide input on changes related to the customer service department
• Assist in the rollout of new services and service updates by ensuring the support team has the necessary tools, resources, and knowledge required to provide exceptional support
• Use data to identify areas for automation or improvement and implement strategies to enhance efficiency and customer satisfaction
• Develop and refine operational metrics to measure customer satisfaction, trends, employee productivity, and staffing levels
• Track, analyze, and report on key performance metrics, including response times and customer satisfaction scores
• Manage the support department’s Jira board

Required Skills

• A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
• Familiarity with common support tools, including ticketing systems, strongly preferred
• Ability to read, write, and speak effectively in English to communicate technical and potentially complex concepts to clients and team members
• Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
• Skilled in developing and implementing new tools, technology, and processes to drive improvements and enhance efficiency
• Have a strong strategic perspective with a focus on innovation and operational details while building the best support experience for customers
• Strong analytical and problem-solving skills with the ability to use data to drive performance improvements
• Effective time management skills including multitasking and prioritization
• Strong customer-focused mindset with the ability to adapt to different and potentially complex situations

Why Work for A2 Hosting:

We invest in our Team Members and promote from within. We have extensive technical training that all Team Members receive when hired, this will aid in your success within your role. Here is more about what we offer:

• Subsidized health insurance; dental and vision coverage also available (for US Team Members)
• Paid parental leave
• Company-matching 401k, traditional or Roth (for US Team Members)
• Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
• Company-sponsored life and disability insurance (for US Team Members only)
• The ability to work from home; this position is 100% remote

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

About A2 Hosting:

Our growth has stemmed largely from our CEO’s and team’s strong technical focus and experience. We’ve built the industry’s leading customer service team and continually do everything we can to offer faster service than our competitors. Our user-friendly solutions have you covered whether you’re a brand new user looking to start a website or an expert developer; a small venture or even a large business. We’ve got you covered whether you’re looking to host Linux, Windows, Joomla, WordPress, Drupal or something in between. The bottom line is that we love what we do and love working with users like yourself!

Offering the level of service we would want to use ourselves has been a lot of hard work because we never settle for just “good enough”. Like you, we take our websites and web development seriously. It’s been worth it though because we enjoy making our customers happy and helping you succeed. If it were easy, every hosting company would offer the same level of service. They don’t.

Operations Coordinator

• CA, US – Remote OK
• Full-Time
• Operations
• $75k – $90k

ABOUT

Equis is a set of organizations (including Equis Research, Equis Institute, and EquisLabs) working to create a better understanding of Latinos, innovate new approaches to reach and engage them, and invest in the leadership and infrastructure for long-term change and increased engagement.

Since 2019, we have served as a hub for Latino research and innovation, leaning into the complexities of Latino voters in the United States, ensuring they get the sophistication of treatment and level of attention that matches their critical role in the electorate. Equis is also committed to developing Latino leaders across the progressive space, serving as a convener of organizations and iniduals leading Hispanic-focused programs. The scope of our work is designed to engage Latinos in multiple arenas because we believe that this moment requires a complete rethinking of how we engage Latinos.

The Operations Coordinator will provide critical administrative and operations support for the entire Equis organization. The Operations Coordinator will serve as the glue to the organization’s critical operating functions to ensure we run smoothly and consistently with our culture and values. An ideal candidate will be customer-service driven and have excellent attention to detail, able to observe, review, and analyze processes and systems to identify and make improvements.

DUTIES AND RESPONSIBILITIES

• Cross-Team Communication:
  • Facilitate cross-channel communication across departments, providing critical administrative support for the entire Equis organization to ensure smooth organizational/ infrastructure operations.
  • Develop SOP (standard operating procedures) for our systems and processes, ensuring that all team members have a clear understanding of our operations.
  • Serve as lead trainer for all systems that fall under your purview, providing ongoing pieces of training and workshops with an eye towards usability and systems adoption.
  • Serve as a project manager across multiple projects and across multiple departments, where needed, to ensure continued progress throughout its life cycle through execution.
• Legal Compliance Management:
  • Support all components of the vendor contracts lifecycle from ensuring that contracts and agreements are ready for processing, to following up with vendors on an as-needed basis, and managing when contracts and agreements are set to expire. You will work closely with staff providing timely reports on the status of contracts and agreements.
  • Negotiate and redline contracts to ensure they align with Equis’ priorities and inform clients about potential business risks.
  • Ensure that all contracts, agreements, and MOUs comply with local, federal, and Equis standards.
  • Identify and resolve issues as they arise, and develop effective solutions as needed.
• Vendor Management:
  • Serve as the first point of contact with vendors and business partners regarding requests for services or critical issues to be addressed (e.g., travel logistics, materials procurement, administrative support, operations needs, and more).
• Logistics and Planning:
  • Create and maintain event and logistics plans and budgets.
  • Alongside the Operations and PTC departments, support the planning of all-staff, and special events by providing general operations support. Events include but are not limited to all staff retreats, department-level meetings, and large-scale team attendance at conferences.
  • Serve as point of contact for the company travel platform, responding to staff requests for travel arrangements as needed.
  • Communicate and liaise with all vendors related to travel: hotels, meeting spaces, etc to ensure staff travel accommodations are met and authorization forms are sent and received.
  • Liaise with accounting and payroll to account for the company’s travel expenses via monthly and weekly reports.

QUALIFICATIONS

To perform the job successfully, an inidual should demonstrate the following:

• Customer Service – Lives the values of Equis internally and externally. Displays courtesy and sensitivity to all. Works well with colleagues and responds promptly to external and internal requests.
• Prioritizes Operational Excellence: prioritizes operational excellence and efficiency. Manages competing priorities and works in an organized manner and communicates clearly, identifies needs or points of clarification.
• Independent Problem Solving – Self-starter. Does not always need to wait for directions. Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems promptly. Resolves problems in early stages. Works well in group problem-solving situations.
• Teamwork – Balances team and inidual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to views.
• Detail Oriented – Ability to review documents for efforts, catch mistakes, and cross T’s and dots I’s.
• Key Programmatic Experience – Fluent in G-Suite, Microsoft products, and various other relevant software.
• Systems Creator – Ability to take initiative in creating systems, creating training materials on new systems to train team members, and manage and adapt system configurations to align with organizational needs.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• The ability to communicate with colleagues, partners, and clients via phone, video call, and email

WORK ENVIRONMENT

Equis is a national remote office environment with team members located across all continental U.S. time zones. Candidates should be prepared to either work from home or at a location of their choosing that is located within the continental United States. Equis has implemented a pro vaccination policy, subject to exemptions. Candidates must be willing to follow the established policy to prevent and limit the exposure of COVID-19.

This position requires the ability to work core hours Monday through Friday in your local time. This position will require occasional evening work and some in-person attendance for all-staff or department-level events, approximately 2 per year, which require overnight travel.

COMPENSATION & BENEFITS

This is a fully remote (USA only), full-time position, [EXEMPT], and a competitive salary range of $75,000 – $90,000 p/year. This salary range represents a good-faith estimate of what Equis may pay for this position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as budget availability and commensurate with the selected candidates’ experience.

Equis offers a generous benefits package which includes 100% Medical, Dental, Vision at no premium for employees, Company Paid Life Insurance, Health Reimbursement Account with employer contribution, Unlimited PTO and generous paid holidays, 4% Employer Match 401(k), Annual Professional Development Stipend, Work-from-home Stipend, Paid Parental Leave, and Emergency Relief Fund.

HOW TO APPLY

Not sure you meet all qualifications? Let us decide! Please send your resume and cover letter here or via our career page. In the submission of an application, your consent is provided to share your resume with partnering organizations.

NON-DISCRIMINATION STATEMENT

Equis believes in an open and inclusive work environment that encourages respect and is free from all forms of discrimination, harassment, including but not limited to sexual harassment. We embrace our differences as we prohibit unlawful discrimination on the basis of race, color, genetics, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, or military status in any of our operations. We prioritize not just equality, but equity in our practices and policies. Given who our employees are and the community we serve, we pay special attention to equity in the arenas of racial justice, gender justice, educational access, citizenship status, and language justice.

EQUAL OPPORTUNITY EMPLOYER

Equis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity (including gender nonconformity and status as a transgender or transsexual inidual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, or any other status protected by applicable federal, state, or local laws.

Equis is committed to providing reasonable accommodation to iniduals with disabilities. If you need reasonable accommodation because of a disability for any part of the recruitment process, please email ptc @equislabs.us.

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About the company

Aviator (YC S21) builds tools to automate necessary-but-mundane engineering workflows for customers like Bosch, Slack and Square. With Aviator's productivity-oriented tools, engineers save up to 10 hours a week on their code-submission processes, testing processes and many other tasks. We’re a well funded company, with significant enterprise revenue and notable Silicon Valley investors like Elad Gil, Lenny Rachitsky, Global Founders Capital and others.

About the role

We are a tight-knit team of engineers and problem-solvers, looking for a technical writer on contract basis who can help scale our content strategy. As a Technical Content Writer, you will play a pivotal role in creating clear, engaging, and accurate technical content that educates and informs our audience. You will do your own research and collaborate with our team to produce high-quality documentation, articles, tutorials, and other forms of technical content that cater to both experts and beginners in the field.

Things you’ll help with:

* Create technical product content such as technical blog posts, website copy, case studies, getting-started guides .

Skills & Experience

* Experience working closely with developers.

Other points to note

* Open to applicants from any location (we’re remote first), but available during Pacific Time work hours.

What we offer in return

* A competitive salary

",

Title: Senior Technical Product Manager (Payments)

Location: Remote

Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for our next Sr Technical Product Manager who believes in the impact of GoFundMe and is passionate about our mission to help people help others. This role will own and lead outcomes related to GoFundMe’s payments platform and the expansion of our money-in-money-out capabilities. Our PMs set the vision, strategy and ownership of the roadmap and execution on the plans that are developed. We value accountability, bias to action, curiosity and invest in shared successes. We know that a broad range of perspectives, a erse group of backgrounds and experiences, help us to create the best possible product.

The Job

• Enable the business to pursue new markets and functionality within the payments space, and help drive high level platform architecture in partnership with engineering.
• User Focus: Be the advocate for our customers (internal and external) and understand the needs of our community to build delightful experiences.
• Collaboration: Work cross-functionally with engineering, data, QA, customer experience and other teams to build out an amazing product.
• Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the challenges and constraints to senior management and various stakeholders.
• Product Ownership: Lead product vision, strategy, development, and successful execution of new product initiatives and features.
• Influence: Break down large projects into milestones, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get buy-in from cross-functional teams.
• Data-informed decision-making: Use A/B Testing, analytics, market research, usability studies and competitive analysis to drive product decisions.
• Analytics: Focus on product instrumentation and analytics and iterate based on data and user insights.

You

• Have a proven track record for building, launching and scaling successful products. Can take an idea/opportunity from a problem statement to an appealing final product.
• Strong sense for prioritizing ambitious initiatives by synthesizing feedback and leaning on data insights.
• Demonstrated ability to lead and partner with designers, engineers, and other cross-functional stakeholders.
• Strong communicator with the ability to bring people together to define a common vision and plan for action.
• Ability to work on multiple projects under pressure and thrive in a fast-paced environment.
• Have 5+ years of technical product management or relevant experience.
• Knowledge of API integrations, payment service providers or FinTech preferred.
• Experience working with Legal, Risk and Compliance requirements is a plus.
• BA/BS degree or equivalent experience; MBA or technical degree a plus.

Why you’ll love it here…

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, ersity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of erse backgrounds and experiences. We are committed to providing ersity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $120,000 – $165,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Inidual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn more about GoFundMe:

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality

Title: Staff Product Manager

Location: Remote, United States

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

• Available nationwide in all 3,143 U.S. counties
• 78 million+ projects started on Thumbtack
• About 4 million customers in the last 12 months
• Pros earn billions on our platform
• About 10 million 5-star reviews for our stellar pros
• 1000+ employees and $3.2 billion valuation (June, 2021)

About the Role

Thumbtack is early in the journey of building out a world-class martech stack. We’re looking for a product manager with deep experience with martech and working with marketing teams, especially performance marketing. Connecting product and marketing technology capabilities to opportunities to acquire more customers more efficiently.

Responsibilities

• Partner with engineers, marketers and other product teams to ideate, prioritize and deliver world-class martech capabilities that help empower both our marketing teams and customer growth teams
• Define and analyze key metrics to inform decision-making and measure success
• Build strong relationships with and deeply understand how our marketing team works
• Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects
• Wear many hats and be key organizational glue

What you’ll need

If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.

• 5+ years of product management experience with at least 2+ years working directly on a martech product
• Basic understanding of marketing and performance marketing principles and strategies
• Excellent analytical skills to break down and solve complex problems
• Proven ability to collaborate cross-functionally
• Excellent written and oral communication skills
• Excellent business judgment
• Ability to work in a fast-paced and dynamic environment

Bonus points if you have

• Experience working in a marketplace business
• Experience working at a high-growth startup

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $235,000 – $285,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

• Virtual-first working model coupled with in-person events
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
• Stipends for remote work support, home office set-up and Thumbtack services (North America)
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being

Learn More About Us

• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces ersity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to iniduals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

Senior Manager, Design, Learning, and Impact

Location: Flexible, with the ability to work core EST hours

Women Deliver is a leading global advocate that champions gender equality and the health and rights of girls and women. Our advocacy drives investment — political and financial — in the lives of girls and women worldwide. We harness evidence and unite erse voices to spark commitment to gender equality. And we get results. Anchored in sexual and reproductive health, we advocate for the rights of girls and women across every aspect of their lives. We know that investing in girls and women will deliver progress for all.

Summary of the Position:

The Senior Manager, Design, Learning & Impact, is responsible for leading the design, learning, and impact measurement processes for Women Deliver’s initiatives and work streams. They will guide the organization and its teams through work stream vision and design processes, assess the impact of current WD work streams, provide recommendations for improvement, and provide strategic revision to the organization’s overall strategy. They will collaborate with various stakeholders, including the President & CEO, Monitoring Evaluation and Learning Lead, and work stream leads, to evolve WD’s institutional results-framework and devise tools to measure and assess impact and make evidence-based decisions around the WD’s work. The initial phase of their work will focus on leading the organization’s after-action review of the WD2023 Conference — as it relates to supporting the design and development of new work streams for the organization.

This position reports directly to the President & CEO.

Accountabilities:

Organization Strategy & Work Stream Design

• Collaborates with President & CEO and for the assessment and review of current WD strategy, initiatives and work streams;
• Conducts needs assessments and research to identify gaps and determine work stream and initiative objectives and impact;
• Develops and designs comprehensive initiatives, including goals, objectives, activities, and timelines for implementation;
• Collaborates internally with program teams and external partners to ensure program alignment with organizational mission and objectives;
• Incorporates evidence-based practices and evaluation framework concepts into program design.

Institutional Learning and Impact

• Commissions the formal evaluations and reviews of WD initiatives and workstreams as needed and directed;
• Develops and implements evaluation plans for the organization, including data collection methods, tools, and analysis procedures;
• Monitors initiative implementation to ensure effectiveness and quality of work;
• Collaborates with MEL champs to collect, analyze, and interpret initiative data in order to access outcomes, impact, and effectiveness;
• Identifies and addresses program challenges and proposes necessary modifications for improvement;
• Prepares and presents regular reports and presentations on program performance and evaluation findings to appropriate stakeholders

Data Management & Analysis

• Manages program data collection and storage systems, ensuring data accuracy, confidentiality, and compliance;
• Conducts quantitative and qualitative data analysis using the appropriate tools;
• Effectively communicates program outcomes and insights;
• Synthesizes research findings to inform program design and evaluation activities;
• Engages appropriate stakeholders in program design, evaluation planning, and data interpretation;
• Provides technical assistance and capacity-building support to program staff and partners in data collection, monitoring, and evaluation practices;
• Performs other projects and assignments as directed by the President & CEO

Qualifications, Skills, Education, and Knowledge:

• Minimum 8-10 years of related, progressively responsible work experience;
• Proven experience in program design, development, and evaluation in non-profit or similar setting;
• Strong knowledge of program evaluation methodologies, including quantitative and qualitative research methods;
• Proficiency in data analysis software and data visualization tools;
• Familiarity with evidence-based practices and evaluation frameworks;
• Excellent analytical, critical thinking, and problem solving skills;
• Must be highly organized, with a strong work ethic and attentive to detail;
• Strong experience in project management and ability to handle multiple projects and tasks with frequently shifting priorities;
• Must be able to work proactively and independently, multi-task, and work under tight deadlines;
• Collaborative and team-oriented approach with the ability to work effectively with erse stakeholders;
• Substantive knowledge base in the gender equality (or similar) space preferred;
• Ability to travel, both domestically and internationally, if needed.

How to Apply

Send your CV/resume, cover letter, and salary requirements to:

• Include the position title in the subject line. If applying for more than one position, include the positions in the body of your e-mail
• Ensure that any files submitted include your full name

Join the Community

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• 588 Broadway, Suite 210
• New York, NY 10012 USA
• Tel: +1.646.695.9100

Operational Health Analyst – Flights, Remote

• REMOTE-US
• FLIGHTS – OPERATIONS
• FULL-TIME

About the Job

As Supply Operations Analyst for Operational Health within the Flights Supply team, you will be responsible for monitoring and improving the health, reliability, and performance of our supply stack. You will serve as a subject matter expert on all of our booking service providers: monitoring their health, identifying issues, leading incident response strategy, recommending solutions, and identifying product fixes for performance gaps. You will be asked to grow and modernize our health monitoring systems, scaling up alerting and building impactful metrics and dashboards. You will need to be able to roll your sleeves up to get to the core source of an issue, working with multiple stakeholders internal and external to provide samples of problems and strategize solutions.

This position requires a highly analytical and self-driven inidual who can successfully manage multiple shifting priorities and complex investigations at once. The ideal candidate is a competent self-starter who stays cool under pressure, has an eye for detail, and enjoys the challenge of learning to understand systems and products that they may not already be familiar with.

Responsibilities

• • Serve as the primary owner of operational health measurement, alerting, and incident reporting.
  • Maintain and improve supply health dashboards and monitoring systems.
  • Grow and run our Operational Health reporting system.
  • Develop new metrics to measure the performance of the Hopper platform, determine baseline performance, and guide the team on setting targets for improvement.
  • Be a subject matter expert in navigating our internal logging systems in order to answer stakeholder questions related to outages and bugs.
  • Run deep-e investigation into gaps in our metrics, drive performance metrics to meet goals.
  • Serve as an incident manager for high-impact outages and product issues.
  • Liaison with stakeholders at vendor partners to report issues and strategize solutions.
  • Field error reports from company stakeholders via intake process and document reported bugs.
  • Work with product and engineering teams to strategize solutions to known bugs, create tickets to report said bugs, and test fixes once implemented.
  • Develop and run playbooks for incident response and performance investigations.
  • Serve as a general data resource for the Supply team as needed.
  • Flex as needed to support operational tasks in an ad-hoc manner.

Minimum Qualifications

• • A passion for Hopper’s mission to build the most customer centric travel marketplace on Earth.
  • Excellent judgment; ability to ask smart questions and make quick, impactful decisions.
  • Experience in data and analytics a must
  • Experience working with SQL
  • Significant experience creating and managing metrics dashboards.
  • Technical competency is a must, ability to talk productively with product and development teams.
  • Experience with data visualization tools, with Amplitude and/or Datadog preferred.
  • Experience leading investigations into product outages and incidents response.
  • Resilient attitude, ability to stay on your toes and move with any changes that may come your way.
  • Drive to work autonomously, take initiative to research and analyze problems, find solutions, and communicate with stakeholders.
  • Customer, team & company player. Take on delegated tasks with enthusiasm towards the greater good of the company.
  • Exceptional ability to grasp, manage, and articulate complex systems.
  • Strong organizational skills in order to stay on top of multiple tasks at once.

Preferred Qualifications

• • Experience in the travel industry, especially air travel, is a huge bonus.
  • Excellent written and verbal communication skills in English
  • A minimum of 2 year experience in Product Operations working with Product teams and Engineering teams
  • Deep domain knowledge in air shopping and booking providers (Sabre, Travelport, Amadeus, NDC, SPRK, ARC, BSP)
  • Experience with operation tools like Jira, Confluence, Google Sheets.

Benefits

• • Well-funded and proven startup with large ambitions
  • Competitive salary
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
  • Access to a Retirement Savings Plan (CAN) or 401K (US)

MORE ABOUT HOPPER

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

– Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

– The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.

– Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,

– Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

– Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.

– Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

"

We're looking for a great teammate that will e in, work hard, and learn. This is an excellent opportunity for someone passionate about game design and seeking hands-on experience in a dynamic, collaborative, and creative environment.

You will be:

1. Improving integration of existing game mechanics and features to improve player engagement and social interaction.

You should take this job if you are:

* Passionate about playing games.

The ideal candidate for this position will have:

* A strong passion for and understanding of MMOs, building games, and social games.

",

Title: Senior Product Manager – Gameplay Tech

Location: Remote/ In-Office

We’re looking for a Senior Product Manager to join our team at Hypixel Studios, which collaborates remotely from around the world. Our members range from industry newcomers to experts with 25+ years of experience. Team members come from a erse set of backgrounds, but share a common passion for building polished player-focused, community-powered games.

Join us on our mission to bring players together in an inviting, immersive world where they can make their mark. Hytale empowers creative expression across a spectrum of experiences including sandbox adventure, social play, minigames, and creativity using a suite of powerful and accessible tools.

The ideal candidate for our production team will have a breadth of game development experience ranging from early R&D to live game operations, and have strong instincts for how to build tech-heavy foundational gameplay systems that will support a wide variety of gameplay features and content for years to come. As a Senior Product Manager working on these systems, you will lead development of gameplay capabilities that define Hytale’s universal feel and ensure that they support the needs of multiple game modes and future experiences to come.

Who you are:

• You are passionate about empowering others to do incredible work. You care deeply about understanding the needs of other developers and take great pride in enabling them to create amazing experiences.
• You are technologically fluent and always curious to learn more. You enjoy ing into complex engineering problems and working with developers to identify the best path forward.
• You are a confident strategic thinker who values the collaborative input of those around you, and you’re always open to new data and perspectives that may shift your thinking.
• You love thinking about games and what makes them great. You’re always playing games and picking up on the nuances of what special touches and details matter most.
• You are a leader that can mentor colleagues, define clear expectations, and inspire a team.
• As an excellent communicator, you are authentic and transparent in helping players and team members understand the decisions we make as developers.

Some of your role:

• You will partner with tech leadership to establish a compelling vision and strategy for Hytale’s Core Gameplay systems.
• You will focus on delivering critical gameplay capabilities that enable developers and content creators to ship great experiences to players.
• You will drive clear, thoughtful prioritization through one or multiple team backlogs.
• You will manage multiple layers of stakeholder and customer relationships to ensure the right priorities are in place.
• You will continually leverage data, research, and whatever resources are available to validate product direction and demonstrate strong judgment around how and when to react.

Essential Traits:

• 8+ Years of experience in game production across early product development through live game operations
• Multiple shipped AAA titles, bonus if done across multiple platforms
• High technical fluency, bonus if experienced with developing game engine capabilities
• Proficient in both written and verbal communication with technical and non-technical iniduals
• A familiarity and passion for open-world, builder, and survival games

We can offer:

• A chance to work on a new game project with an extremely motivated team
• Opportunities to learn and grow personally and professionally
• A stable and secure work environment
• The ability to work remotely

We’re looking for applicants who are self-driven, put players first, and that have a history of making cool stuff. In return, we can offer an environment that values and supports inidual creativity and passion and believes in fostering new talent. We recognize the value of ersity in every sense and actively encourage candidates from erse backgrounds to apply.

Title: Vice President of Product

Location: United States

About Us

Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.

As the Vice President of Product, you will lead the charge in building a world-class product. It’s incredibly important that our students trust Udacity, and as such, we hold ourselves to an incredibly high standard. We aim to delight, and in this role, you will define the long term vision and roadmap to ensure we continue to do just that. You will be responsible for building the product that delivers step-change innovation for the economic buyers, learners, and program managers of global organizations.

The ideal candidate will be driven to build and scale new products and services and able to lead with a hands-on approach.

Responsibilities

Nice To Have

• Experience with an ed tech organization
• Experience working on a product that transitioned from one business line to another
• Experience working on a product that grows bottom-up, with motions including some of account consolidation, seat expansion, feature upsells, and self-service

Must Have:

• 7+ years of professional experience, with 5+ years experience leading product teams
• Experience in working for a SaaS company
• Experience working on a product that sells to iniduals, teams, and businesses
• Product Philosophy: believes in the value of building incredible user experiences
• Influencer: leads others through influence
• Coach: holds self and peers accountable for excellence
• Strong Communicator: distills complexity into clear and concise messaging
• Leader: recruits, manages, and develops high-performing teams
• Data-driven: defines, measures, and manages metrics
• Empathetic: understands customer behavior and develops targeted strategies
• Strategic: runs balanced strategies with both short and long-term investments
• Passionate: articulates a genuine passion for the X company mission

Location: While this is a remote role, Mountain View, CA is preferred and applicants must be currently authorized to work in the United States of America on a full-time basis

Compensation: The maximum base pay for this position is $255,000, depending on experience and location. This role is also eligible for a discretionary bonus, participation in Udacity’s equity plan, generous benefits, and $4k per year for external learning and development.

What We Do

Udacity’s mission is to train the world’s workforce in the careers of the future. We address the complex dynamic of workforce challenges and strive to be the change we need in the world to transform talent to create opportunities for heightened productivity and retention. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

Don’t stop there! Please keep reading…

You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply!

We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds.

Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for 6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists

Last, but certainly not least

Udacity is committed to creating economic empowerment and a more erse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.

As part of our ongoing work to build more erse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for ersity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.

Learn more about Udacity’s Values

Students First – Better Together – Entrepreneurial – Data Driven – Candid and Direct – Talent Obsessed

Udacity’s Terms of Use and Privacy Policy

Product Analytics Lead

at Incredible Health

Remote

Do you love understanding how a company works and driving projects to make it more efficient, effective and scalable? Do you love building and fostering teams of strong analysts? Do you get a thrill when you think something can be executed better and are given the opportunity to do just that? Do you love swimming in a sea of data and creating analyses that concisely describe the opportunity? Do you love ing into the database to understand, frame, quantify, and scope problems? Do you love executing on projects that will make the team happier and the customers more delighted? Do you want to work with awesomely smart people who are just genuinely cool to be around?

Well, this is your lucky day because Incredible Health is hiring a person like you! We are looking for a smart, resourceful, and results-driven inidual with quantitative skills. Your opportunity is to lead a team that is focused on empowering Incredible Health to help healthcare professionals find and do their best work.

The typical day-to-day in this role will involve:

• Working closely and collaboratively with the Head of Product and CEO to drive operational excellence and efficiency while the company grows in revenue exponentially.
• Optimizing our operations funnels: reducing drop-offs, manual work, and friction while constantly automating defined processes.
• Building reports of funnel and personnel performance to increase visibility into key metrics, inputs, and outputs.
• Quantitative modeling of operational bottlenecks, points of friction, and data gaps to target projects to address these.
• Collaborating with leadership, client success, product, and engineering teams to improve and streamline processes.
• Working closely with Engineering on ways to improve the data/tech stack and improve self-service (we use Snowflake, Metabase, Hex, DBT but are always open to exploring new tools!).
• Working closely with Finance to model, understand and improve how the entire company works together.
• Driving multiple projects forward at any given time.
• Building and supporting your team. Helping prioritize their time and ensuring focus towards the right projects.

You might be the one we’re looking for if:

• You have 8+ years of relevant experience in tech and/or a fast-paced startup (growth startup experience preferred).
• You have 2+ years of experience leading / managing teams.
• You look at the world and constantly think there’s a better way to do things.
• You’re smart (really smart), inquisitive, and enjoy constantly discovering and learning.
• You’re results driven and thrive in fast-moving environments where your work is high-profile and high-impact.
• You’ve got good ideas but also listen to the ideas of others.
• You’re resourceful and can find alternative solutions when faced with challenges.
• You get stuff done even if nobody is watching.
• You’re data-driven and can explain your efforts through quantitative analyses.
• Proficient in Excel / SQL / BI tool development

And now a little bit about us…

Incredible Health is the fastest-growing venture-backed career marketplace for healthcare workers. Our software and service help healthcare workers like nurses find and do their best work. We’re using technology to give healthcare recruiting a much-needed speed and quality boost while solving the number one problem of our hospital partners – how to get the staff they need. Our vision is to help healthcare workers live better lives. We’re backed by top venture firms like Andreessen Horowitz and we’re growing and moving fast.

Working here is awesome because:

• We’re moving quickly so things never get stale.
• We get to make a difference in the lives of healthcare workers who are truly amazing people.
• We are a very high-caliber team of medical doctors, nurses, software engineers, designers, sales leaders, account managers, and more.
• We pay a competitive salary, commissions, bonuses, and equity, and we’ve got you covered when it comes to your health (medical, vision, dental) and future (401k).
• Unlimited vacation, so take a break when you need it!
• We have a great family leave policy so that you can spend time bonding with any new additions to your family.
• We welcome candidates with backgrounds that are commonly underrepresented in our industries.
• We deeply value culture, community, and camaraderie amongst our team – we strive to create a work environment that lets you have fun and celebrate (team events and trivia galore!).

Project Manager

• Field
• Full time
• R0007801

Security Clearance required:

Able to obtain Public Trust

Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!

Cognosante is seeking an experienced Project Manager with a strong track record of delivering high caliber results with high client satisfaction to provide project management support for the Enrollment Resolution and Reconciliation (ER&R) and Form 1095-A Data Reporting program. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated. This role will be collaborating with numerous customers and partners, supporting the ER&R program team. The position is fast paced on a complex, high priority project requiring both hard and soft skills and focused dedication.

In this remote position, the ideal candidate will have the ability to influence and build strong relationships across multiple ER&R project teams and with CMS. Candidates must be comfortable working with junior to senior team members and multiple levels of managers within ER&R, CMS, and other CMS contractors. The candidate must be an effective communicator and collaborator, and a mature and empathetic employee. The candidate should create a culture of ownership and capability and deliver results through proactive strategies, solutions, and tool implementation.

Key Responsibilities

• Work collaboratively with the ER&R program manager to provide day-to-day leadership and guidance for the ER&R workstream.
• Assign project tasks appropriately, ensuring timely completion by delegated team member.
• Closely monitor and manage team members across the program to align with staffing plans, schedule, cost constraints and goals.
• Plan, monitor, and control the ER&R tasks outlined in the contract and statement of work ensuring compliance with all contractual obligations.
• Develop and assist the PMO in maintaining a comprehensive project management plan, Integrated Master Schedule, and resource allocations, and ensure program-level deadlines are met.
• Develop a keen understanding of ER&R goals and requirements and develop a vision to both meet the customer’s current needs, and for evolution of the program to meet changing client needs.
• Collaborate with program leadership and client stakeholders to deliver the project on time, with high quality, and in alignment with the customer’s expectations.
• Anticipate project challenges and technical risk scenarios and escalate to the program leadership as appropriate.
• Identify and execute opportunities for process improvements.
• Escalate key issues and recommend solutions to project and client leadership.
• Serve as a subject matter expert to ensure successful implementation of all the ER&R project’s solutions.
• Understand and comply with Cognosante’s COMPASS methodologies.
• Interact effectively and professionally with clients, stakeholders, and third-party contractors, recognizing you will be the face of Cognosante in many conversations.
• Facilitate meetings, as required, to provide internal and client updates.
• Meet inidual potential and performance expectations.
• Maintain knowledge of CMS policy rules and regulations
• Promote team building and provide a positive working environment.
• Actively participate in the Project PMO.
• Provide management oversight for ER&R members and project coordinators, as assigned.
• Other duties as assigned by the PMO Manager or project leadership.

Required Qualifications

• Bachelor’s Degree or equivalent OR 4 years of relevant experience in lieu of degree.
• Two additional years of relevant experience managing projects or tasks.
• Experience completing outreach to stakeholders.
• Experience managing issues and risks.

Candidates that do not meet the required qualifications will not be considered.

• Experience with enrollment and payment disputes.
• Strong organizational skills.
• Strong verbal and written communication skills.
• Strong working knowledge of CMS systems and data sets including but not limited to, Jira, Confluence, CERRS, EFT, RCNO, and MIDAS.
• Demonstrated experience with project management tools and methodologies.
• Have or be willing to obtain the Project Management Professional (PMP) Certification

Compensation

$74,814.67 – $120,825.90

The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may will be taken into consideration – contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.

Like many other growing companies, Cognosante has been targeted by scammers attempting to make fraudulent job offers to potential candidates. Communication from Cognosante recruiting will only be sent with an official corporate domain email (e.g., @cognosante.com or @accurate.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at [email protected]. Thank you.

Cognosante is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Director of Clinical Operations and Management

Remote

Who We Are:

We are DotCom Therapy! Nice to meet you!

With our mission, we like to keep it short and sweet. We are making therapy available to everyone, everywhere, using the power of the internet.

What We Do:

DotCom Therapy has been a leader in pediatric teletherapy services since 2015. With our technology platform and our team of expert providers and pediatric clinicians we bring a passion to treating the whole child and helping them thrive. By removing location as a barrier, we can equalize access to quality support.

What You’ll Do:

Oversee and optimize the clinical management and operational processes of our teletherapy services tailored for pediatric patients; Lead a team of clinical managers and operational staff to ensure the highest quality of care, effective service delivery, and seamless operational efficiency.

• Clinical Strategy: Develop and implement the clinical strategy, aligning with the company’s mission and vision; Encourage continuous improvement of the clinical team to maintain best in class patient care;
• Quality Assurance: Monitor, maintain, and optimize the clinical quality standards of therapy sessions, ensuring evidence-based practices, ethical guidelines, and industry best practices are followed;
• Clinician Management Team: Recruit, train, mentor, and manage a team of Clinical Managers, onboarding specialist(s), and operational specialist(s) providing guidance and direction to the team Ensure that
• Workflow Optimization: Design, implement, and monitor efficient operational processes, reducing the amount of indirect time to ensure that providers are working top of license.
• Metrics and Reporting: Establish and track key performance indicators (KPIs) related to clinical outcomes, patient satisfaction, and operational efficiency. Provide regular reports to senior and executive management.
• Collaboration: Collaborate with cross-functional teams including marketing, sales, customer support, and technology to align strategies and enhance the overall patient experience.

Who You Are:

• Master’s Degree in Speech-Language Pathology, Social Work, Occupational Therapy required
• Minimum of 5 years of experience in clinical leadership and management, preferably in pediatric teletherapy or related fields.
• Minimum of 5 years of experience in operational leadership and management.
• Hands on experience with Salesforce

Minimum Requirements:

• Ability to travel;
• Ability to speak within a presenter role setting;
• Ability to work across multiple time zones;
• Ability to manage stressful situations

The on target earnings for this role is around $80,000. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience and other qualifications.

We are proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

DotCom Therapy is also committed to providing reasonable accommodations for qualified iniduals with disabilities, including disabled veterans. Please contact DotCom Therapy’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.

DotCom Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: Product Operations Manager

Location: United States

Description:

The Product Operations team helps Unite Us perform at scale by building the connective tissue between Product, Design, Engineering, Marketing, Customer Support and a wide range of other stakeholders. As a Product Operations Manager within our product org, you will work cross-functionally to identify friction points in our organization and build processes and communication channels to ensure our teams are working efficiently and effectively to achieve our strategic goals.

Our Product Operations Managers are equally comfortable working on strategic, operational and tactical projects. They have deep experience analyzing systems and are excited to build and deploy process improvements across a large organization. We are looking for a great collaborator as well as a business innovation driver that enjoys results-oriented challenges in a dynamic environment.

What You’ll Do:

• Partner with Product, Technology, and other business stakeholders to drive strategic initiatives, support data-driven decisions, and enable cross-functional collaboration.
• Drive the product development lifecycle process, building a regular cadence to review and update our product roadmaps and track commitments and upcoming releases.
• Build process and communication to drive greater visibility and predictability into the product roadmap.
• Foster outstanding internal and external communication for the product team.
• Streamline the intake for product teams and help teams to balance efforts between building new features for customers and fortifying existing systems to ensure they are robust and scalable.
• Collaborate closely with Marketing, Legal, Customer Support, Operations & Sales to refine and optimize our GTM process.
• Own the tools used by the product team to manage our product portfolio, surface data and track progress towards our product roadmap.
• Research and organize information on product management best practices, and continue to help evolve Product Operations to grow with the team and with the organization.

You’re a good fit for this role if you:

• Have 5+ years of experience in product management, program management, operations or owning and driving organizational processes
• Are equally comfortable thinking about high level strategies and rolling up your sleeves and getting into the weeds when needed.
• Enjoy understanding the why of current workflows and systems, and like figuring out ways to optimize them.
• Experience conceiving, developing, deploying and owning new processes across product orgs and companies and possess strong change management skills.
• Possess strong organizational skills and the ability to lead and prioritize multiple projects and deadlines.
• Are process-driven with a focus on the details and data. You have the know-how to lead projects/initiatives and measure the results.
• Enjoy building bridges and relationships with cross-functional partners and stakeholders in order to lead by influence.
• Are familiar with development methodologies like scrum, agile, kanban or lean.
• Experience assessing and deploying new tools used across a product organization like a portfolio, roadmapping, or reporting & dashboarding tool.
• Have strong analytical & creative problem-solving skills and a positive can do’ demeanor.

You should still consider applying, even if you don’t meet all the qualifications above. Studies show that you can still be considered for a role even if you meet 50% of the role’s requirements.

Environmental Job Requirements & Working Conditions:

• This position is remote, US Based only
• The target pay range for this role is: $80k-$100k. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Who we are:

As our co-founders transitioned from military to civilian life, they saw barriers and inefficiencies among their veteran community in trying to navigate the most basic health and social services. Together, they set out to improve that experience for everyone in need through technology that connects people to the care they need, when they need it, in communities across the country. Unite Us has developed an intuitive and seamless technology solution that goes beyond the traditional referral method. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Unite Us is boldly changing the nation’s care delivery system. If you want to do well and do good, join Unite Us we can build healthier communities together

Unite Us is committed to building a erse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees’ differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

#LI-REMOTE

Product Manager Senior

Location: Anywhere

The Product Manager (PM) Senior reports to the Director of Technology.

The PM Senior belongs to the Product team to ensure our digital tools consistently and effectively meet users’ needs, also facilitating their action-taking.

A Product Manager Senior lead a member-focused, innovative Product team to improve our digital tools and develop new products to drive member engagement.

Product Manager Senior Responsibilities

• Lead a member-focused, innovative Product team to improve CitizenGO’s existing digital tools and develop new products to drive member engagement with an eye towards human dignity and freedom, financial sustainability, member experience, and growth.
• Lead high-risk product or feature decisions, transitions, and/or launches in close partnership with the Director of Technology and the Directors of Campaigns.
• Oversee discovery, ideation, design, development, strategy, optimization, and implementation of new digital products across the organization.
• Manage the Product team’s budget, general staff resourcing decisions, and relationships with major technical vendors in partnership with the Director of Technology.
• Build relationships and work across the organization with campaigners, email and mobile strategists, fundraisers, operations, and engineers to unblock work, decrease communication silos, and promote a shared understanding of product vision.
• Promote a culture of experimentation, data-informed decision-making, and member-listening across the organization, and support staff members in developing these skills.

The core responsibilities of a Senior Product Manager at CitizenGO will be to work with and lead a pod of design/engineering in order to:

• Identify opportunities: Dig through data, talk to users, look at competitors, talk to our own team, and look at big-picture trends in consumer web. Use all these to identify opportunities that grow our members’ impact, grow our engaged audience, increase our sustainability, and deliver value to users.
• Set direction: Collaborate with leadership, engineers, designers, and campaigners to build and set a longer-term product direction that we’re working towards, with clear goals and measurements of success.
• Scope features: Turn ideas and direction into ruthlessly prioritized and tightly scoped features that can be built fast and iterated on. Work with engineering and design to assess the upside, analyze cost, and always have a plan for what the next big swing will be.
• Lead implementation: Shepherd features through the full implementation lifecycle. Identify and break through roadblocks, ensure timely coordination with and communication with relevant stakeholders.
• Analyze results: Dig into quantitative and qualitative data to understand how members engage with a feature or product. Pull out relevant insights. Use your judgment and data to decide on next steps.
• Learn, iterate, improve: Build and manage your process such that you’re always learning, always improving efficiency, and regularly releasing high-impact, delightful features.

Product Manager Senior Requirements

• Minimum 3 years of product management experience and 1 year of leadership experience.
• Experience with setting product vision and roadmaps across a suite of consumer-facing products and objectives. Previous experience with tools like Marketo, Salesforce, and Google Analytics is a plus.
• Significant experience leading and evaluating product or feature launches from beginning to end across technical and nontechnical teams.
• Strong organizational, project management, and general process management skills, including decision-making, documentation, and prioritization.
• Strong user experience and analytical skills, including market research, user testing, journey mapping, A/B testing, build vs. buy decision-making, and familiarity with basic SQL and statistics.
• Ability to communicate fluently with technical and non-technical staff and facilitate meetings to clarify cross-team discussions.
• Fluency in English is a requirement. Duolingo English Test is required for all non-natives with a minimum 100 (B2 equivalent) score. Spanish and other additional languages are an asset.
• Passion and commitment to human dignity, life, family, liberty, citizen empowerment, and social change.
• Self-directedness CitizenGO is a virtual office, and while you will interact with your colleagues constantly, you will be driving your own workflow and output. Excellent personal organization and time management skills are key.
• Experience at startups or web-based companies is a huge plus.
• Comfort working in a highly agile, intensely iterative software development process.
• High professionalism, self-motivation, efficiency, and results-oriented delivery on short timelines.

Top 10 reasons to work for CitizenGO:

1. We’re winning. Our campaigning works and we’re changing politics and policies across the world. Check out some of our recent victories here.
2. Our tactics are bold and effective. We do what’s needed to win campaigns, whether it’s launching petitions, partnering with like-minded organizations, helping our members call the decision maker or rallying on the streets.
3. Large funders don’t control our strategy. We work with members to do what’s best for the world each and every time.
4. We thrive in risky situations. We don’t let powerful forces like the Spanish Socialist Government or Soros’s empire bully us with legal, brand or financial threats. We’re experts at navigating risk and meeting threats head on, in the media, the courts or on the streets.
5. Work with helpful, kind, motivated, and talented people.
6. Work remote so you have no commute and are free to travel and move.
7. Have flexible work hours so you are there for other people and free to plan the day how you like.
8. Everyone works remote, but you don’t feel remote. We don’t have a head office, so you’re not in a satellite office.
9. Work on campaigns that make an impact so you can enjoy defending life, family and freedom and changing the world.
10. Focused on results, not on long hours, so that you can have a life and don’t burn out.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

Benefits

Vacation & Holidays: Join CitizenGO and enjoy 24 vacation days per year and local public holidays. We also provide various types of leave, such as parental, sick, medical, and bereavement. Attractive Benefits: Embrace the freedom of working remotely at CitizenGO, with flexible hours and a consistent 40-hour work week. Benefit from our tuition reimbursement program (up to 500 per year), English/Spanish language courses (USD120 per month on iTalki), and an annual Christmas gift. Each team member may receive one free book per month (up to 30). Practical Assistance for Your Success: We equip you with the necessary tools to excel in your role, including Chromebooks, mobile phone lines, and smartphones for select positions. Work comfortably with our home office setup allowance (up to 500 every two years) and coworking memberships (up to 200 per month). Innovative Technology: CitizenGO grants access to Copy.ai, an AI-powered copywriting platform, and Grammarly, designed to enhance the quality of your English writing. Engaging Meetups: Connect and collaborate with your colleagues during our annual retreats, evaluation meetings, mini-retreats, conferences, summits, and monthly meetups in Madrid.

Your Privacy

For information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy page.

(Remote) Absence Account Manager

locations

U.S. Telecommuters

time type

Full time

job requisition id

JR00084951

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of iniduals, families and communities around the world.

Job Description:

The Absence Account Manager will manage the post implementation relationship service need for policyholders, ensuring the delivery of accurate customer outputs (communications, reporting, leave administration, system coding and integration, eligibility file uploads, etc).

This role will have extensive interaction with external customers (carrier partners, policyholders (customers), brokers, partner prospects, vendors, and benefit administrators) on a daily basis. During these interactions, the Absence Account Manager will handle sensitive customer conversations which require strong communication and negotiation skills and absence and STD expertise.

The essential functions and responsibilities of this job position include, but are not limited to the following:

• Manage and own the entire absence ongoing service process; provide an exceptional customer service experience at all times.
• Participate in finalist presentations as needed
• Provide absence and STD expertise and guidance to customers
• Maintain a thorough understanding of claims processes
• Be the customer’s primary contact throughout life of the policy to ensure their expectations are met during the transition to FullscopeRMS
• Proactively identify service and technology requirements unique to the inidual customer
• Facilitate discussions with appropriate subject matter experts as needed
• Provide training to external customers on leave management system and process
• Participate in stewardship calls and meetings with the customer
• Support insurance carrier client in their service of the customer
• Assist in implementation activities with Implementation Consultants
• Manage Amendment processing
• Support building of relationship with customers from implementation forward for high profile accounts (i.e. national accounts and high visibility/touch accounts)
• Act as liaison between carrier partner, customer, claims, implementation, EDI, UW, etc
• Perform additional duties as assigned

Position Requirements and Qualifications:

• College degree preferred, and 5-7 years of experience in the insurance/customer service industry
• Prior experience in an absence management and disability role required
• Prior experience in an implementation or project manager role is required
• Solid decision making and problem solving skills
• Ability to develop and maintain effective, professional business relationships with internal and external customers
• Polished presentation skills
• Ability to learn and manage system coding and customization
• Demonstrated ability to work independently
• Communication/negotiation skills and influencing the customer are critical competencies
• Ability to manage multiple and competing priorities
• Up to 30% travel required

If you are a California resident, the salary range for this position is:

Southern region: $84,200-126,300 annually.

Central region: $79,900-$119,900 annually.

Northern region: $90,100-135,200 annually.

If you are a Colorado resident, the salary range for this position is $76,200-114,300 annually.

If you are a New York resident, the salary range for this position is $90,100-135,200 annually.

If you are Washington resident, the salary range for this position is $84,200-126,300 annually.

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on inidual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, erse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and inidual needs

Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified iniduals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and inidual needs.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

Job Category:

Absence / Leave Management

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

VP, Game Development

at Fortis Games

Remote – Global

Who we are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of ersity, equity and belonging where together our erse skills, experiences and background impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we’ll be making as well as the overall direction of the company. If you’re passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About the role

As the Vice President of Game Development, you will be responsible for overseeing and managing all aspects of production as we build our global studio and portfolio of games. This pivotal role requires a strong blend of strategic thinking, creative vision, and operational expertise to drive the successful delivery of innovative games in a consistent and repeatable manner.

You will lead the charge to define the roadmap, strategy, and quality bar for production and engineering to achieve business goals and set up and monitor healthy and robust partnerships with cross functional teams such as design, games services, g&a, and publishing.

What you’ll achieve

• Represent production to collaborate with senior execs to create a multi-year vision for production excellence (especially across production and engineering) across our games aligning it with overall business goals
• Develop and implement processes, checks, and balances, that help indicate if we are on or off track against these goals
• Oversee end to end production processes to monitor project milestones, identify potential risks, and implement effective mitigation strategies
• Manage and mentor Fortis Production leads and Global Technical Director to ensure that all our games ship with a high level of product excellence against each game’s vision, contributes to the shared approach and balances short and long term company goals. Build high performing teams capable of creating marketing leading games.
• Creatively problem solve to provide option value for our portfolio against business goals through alignment of key initiatives or shared technology
• Manage allocation of resources including hiring, budgeting, headcount, internal transfers, equipment and budget to ensure projects are adequately resourced for success. Make data driven decisions to optimize resource allocation and balance workload across teams

What you’ll need to be successful

• Proven experience in an executive leadership role within the gaming industry with a strong track record of driving successful initiatives against business objectives
• Strong track record of being able to mobilize cross functional outcomes in a collaborative and thoughtful manner
• Excellent problem solving and decision making abilities with a focus on achieving results
• Excellent leadership and interpersonal skills with the ability to inspire and motivate a erse and international team
• Strong business acumen, with the ability to align production strategies with business goals
• Deep knowledge of the game development process, including design, art, programming, and games services

Why join us

There are many reasons to join us, but here are a few:

• We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
• We’re not just about making Games Where You Belong. We’re also about building communities where our people belong. That’s why Fortis is a thriving environment that celebrates ersity, embraces inclusivity, and fosters growth.
• Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Title: Partner Management Lead

Location: San Francisco, CA or Remote

Scale is at the forefront of Generative AI as a strategic partner to industry leaders like OpenAI, Meta, Cohere, Stability AI and more. Scale provides high-quality data to train and improve state-of-the-art AI & ML models. As Partner Management Lead, you will be responsible for defining and implementing our partner management strategy a framework for customer engagement that guides product, process, and reporting improvements so we can meet (and exceed!) our partners’ requirements.

You will have broad exposure to Scale leadership, particularly within the operations organization, through continuously improving our processes and products in line with this partner management strategy. You will partner closely with cross-functional stakeholders to implement improvements and monitor adherence against partner programs’ requirements. You will also directly interface with customers to understand their needs, deliver on our contractual obligations, and manage the relevant compliance and reporting programs.

In your first month, you will

• Become the internal expert on the requirements for an initial set of strategic customers
• Collaborate with internal Scale teams (e.g., Sales/GTM, Operations, Engineering, Legal, IT, Cybersecurity, and HR) to baseline current delivery against these requirements, establish or improve existing processes, and remediate issues if they arise
• Build relationships with your counterparts at our strategic customers

In your first 6 months, you will

• Own the roadmap for broader partner management by continuing to roll-out and scale up programs for the initial set of strategic customers
• Work with Engineering/Product and Operations to introduce automated and optimized improvements to our products and processes
• Become a key voice in our operations organization by defining, implementing, and monitoring the processes and systems necessary to meet customers’ requirements
• Become the trusted advisor both internally (to GTM and Global Accounts) and externally, acting as the primary point of contact for strategic customers on compliance and reporting (e.g., attendance at weekly/quarterly/annual business reviews)

Ideally you’d have:

• 5+ years of experience in product ops, operations, GM, PM, management consulting, or roles requiring cross-functional management, strategy, and quantitative analysis
• Customer-facing experience (e.g., sales, customer success, professional services, etc.)
• Experience with regulatory compliance and/or risk management
• Excellent project management skills and attention to detail
• Excitement to design and implement automated, scalable systems and processes
• Strong ability to manage internal and external stakeholders
• Experience navigating ambiguity
• Experience communicating with a erse group of stakeholders across multiple mediums

Nice to haves:

• Experience working closely with Engineering/Product
• Hands-on experience with analytics (e.g., SQL, Tableau)
• Experience working with or within Big Tech

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $136,000-$163,200. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Senior Product Manager

• REMOTE
• PRODUCT
• FULL-TIME

Graylog: Empowering Threat Detection & Incident Response Solutions with Cutting-Edge Technology

Graylog specialises in delivering top-notch Threat Detection & Incident Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps.

Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering iniduals and small teams to perform basic log consolidation, analysis, and search functions at no cost.

We’re a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great. Nearish to an office and want to have the ability to hot desk? No problem, and if you’re not near an office and wish to work remotely, all good!

Several recent achievements for Graylog have been we were included in the 2021 Deloitte Technology Fast 500™, 2023 Gold Globee award for cyber security & DevOps, and most recently we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA this year.

Who we’re looking for;

Graylog is looking for a Senior Product Manager who has a passion for building technology and security products focused on customer success and ease of use.

The Senior Product Manager will focus on our Graylog operations offering. You’ll have a detailed understanding of log management or related technology such as SIEM, observability, or DevOps which will be used to shape our product roadmap.

As the Senior Product Manager here at Graylog you will work closely and collaborate with our internal teams ranging from Marketing, Customer Success, and Sales teams on the go-to-market and messaging for the Graylog Operations solution.

The Senior Product Manager will report directly to the VP of Product based in Europe.

Additional responsibilities will include but are not limited to;

• Define and evolve the roadmap for Graylog’s commercial and open-source log management platform.
• Collaborate with the core software and infrastructure engineering teams to make the right product decisions to improve our solution for our customers.
• In conjunction with other product teams, help us to deliver new features and capabilities to our customers, both on-premises as well as in the cloud in a cost-effective manner.
• Define core product metrics to guide future product development.
• Participate in mock-up preparation and coordinate release activities regarding the product launch process with our customers, marketing, sales, and support teams.
• Develop a deep understanding of our customer’s needs and wants.
• Make data-driven decisions about direction and growth

A Little bit about you;

• 5+ years of experience in product management or equivalent experience with log management, or other relatable technology solutions i.e. SIEM, Observability, DevOps solutions
• Experience with both on-premises and SaaS applications and the ability to navigate the challenges in delivering both models.
• In-depth understanding of log management and related products such as observability, DevOps environments, and deployment methods.
• Willingness, understanding, and appreciation of working with and defining personas in developer, analyst, and DevOps areas.
• Understanding of an array of security solutions and how they interact and address customers’ needs
• High level of spoken and written English

Some nice to haves, but not necessarily required;

• Development background or experience.
• Familiarity with open source/ open core products.
• Experience with SOC-2 or other compliance programs.

What makes Graylog stand out;

• Work/ Life balance is important- as such ALL employees enjoy unlimited PTO.
• Opportunities for additional earnings through inidual commission plans or participation in yearly company performance bonus plans.
• Employee share option plan- we have a stake in you, and you should have a stake in us
• Home office bonus on top of the choice of the latest equipment to help you success
• Monthly telecommuter allowance
• Employee wellness membership
• Opportunity to work in a globally distributed and erse team

Here at Graylog, you’ll find a erse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available.

Our values;

Openness– As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community.

Collaboration– Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results.

Useful Innovation– We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers.

Ownership– As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust.

Do the Right Thing!– Comfort and safety come from knowing that everyone will do the right thing, even when nobody’s looking.

For further information please submit an application and a member of the Graylog People Team will be in touch.

Operations Vendor Manager

Remote

Our mission: to eliminate every barrier to mental health.

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether that’s meditation, coaching, therapy, medication, and beyond.

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

We are seeking a highly skilled and experienced Operations Vendor Manager to join our company. As an Operations Vendor Manager, you will be responsible for managing the relationships and performance of our vendor partners. You will play a crucial role in ensuring smooth operations, timely delivery of services, and effective collaboration between our organization and vendors. Your primary objective will be to optimize vendor relationships by containing cost, managing negotiations, driving operational efficiency, and maintaining high service standards.

This role will report to the Associate Director, Operations Analytics.

Responsibilities:

• Collaborate with internal stakeholders to identify vendor needs and requirements. For operations, support assessing vendor capabilities, negotiating contracts, and ensuring compliance with company policies and procedures.
• Oversee vendor contracts, ensuring compliance with terms and conditions. Collaborate with Legal and Finance teams to negotiate favorable terms and pricing structures. Monitor & audit vendor invoicing, budget utilization, and financial performance. Identify opportunities for cost optimization and process improvement.
• Collaborate with internal stakeholders regarding vendor internal enablement – ensuring vendor operations and workflows are documented correctly throughout internal and client and member facing materials.
• Act as the primary point of contact for vendor-related issues and escalations. Work closely with vendors and internal business owners to resolve operational challenges, address service interruptions, and ensure timely problem resolution.
• Establish and track performance metrics and service-level agreements (SLAs) for vendors. Evaluate vendor performance based on key metrics, such as quality, delivery, cost, and responsiveness. Identify areas for improvement, and implement corrective actions when necessary.
• Develop and maintain strong relationships with existing and potential vendors.
• Responsible for invoice management including PO submissions, review/audit, liaising with vendor and internal business owner on discrepancies, and approving/denying payments.
• Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve service quality. Identify opportunities to automate processes, streamline workflows, and implement best practices in vendor management.
• Prepare weekly, monthly and quarterly reports on vendor performance, highlighting key metrics, trends, and areas of improvement. Present findings and provide recommendations for vendor-related decisions.
• Manage security checks for our vendors, working cross-functionally with our IT team.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. Relevant certifications are a plus.
• Proven experience in vendor management, procurement, or supply chain operations, preferably in a fast-paced environment.
• Strong negotiation, contract management, and analytical skills.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with vendors and internal stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• Strong problem-solving and decision-making abilities.
• Attention to detail and a commitment to maintaining high-quality standards.

The target salary range for this position is $97,700, – $114,500, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Inidual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And

• You get to be surrounded by some of the brightest minds in the field
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, & humility from leadership
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

• Generous medical, dental, vision coverage available day 1 + access to One Medical
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
• Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care.
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neuroergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neuroergent experience.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to e into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

"

About Blue Onion

Blue Onion is rearchitecting the financial operations of e-commerce companies. We automate error-prone accounting processes, saving companies days per month and provide actionable insights into their business. We’ve reconciled over a billion dollars in payments to date and counting.

We’re backed by Y Combinator as well as some of the best fintech operators in the space, including Entree Capital and the former CEO of Visa.

The Role

We are looking for a Product Manager to help us on our mission to build a new paradigm for how companies manage financial data - from monolithic software that can take a year to implement to flexible API-first solutions.

As a Product Manager you’ll help develop new products in the payments infrastructure and reconciliation space leveraging your previous experience in saas or fin tech. This is a rapidly evolving, multi billion dollar space and you’ll be a part of building it from the ground up. You’ll help design and organize our product efforts, including building the roadmap with the founders and overseeing its execution.

You’ll also identify segments of the market with the highest area opportunity, conduct customer interviews and develop use cases. In addition to working closely with the founders, product, and sales team you’ll develop a deep understanding of the competitive landscape and assist in building relationships with the most important players in the industry.

How We’re Different

*

We’re a lean team so all of your work will have a direct and measurable impact on the business
\

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You’ll work directly with the founders and have a voice in product and company strategy
\

*

You’ll have the opportunity to craft elegant, efficient, and (sometimes!) scrappy solutions to hard technical problems using the latest and greatest tools and technologies
\

What We Look For

*

Minimum 3 years experience in a full-time role
\

*

Has taken a product from 0 to 1, B2B or fin-tech (preferred, but not required)
\

*

Ability to identify the core of a user problem and design an experience to solve it
\

*

Skilled in B2B strategy and execution
\

*

Can work across engineering, marketing, and sales to guide a successful go to market strategy
\

*

You’re the best at what you do, take ownership for your work, and are constantly looking to get better
\

On Any Given Day You Might Be

*

You'll develop the product roadmap with the engineering team
\

*

You'll develop the go to market with the sales and marketing team
\

*

You'll execute customer interviews, analyze the results, and provide a recommendation for the business use case.
\

*

You’ll help identify segments of the market with the highest area opportunity, and develop a deep understanding of the competitive landscape.
\

Compensation

$120k - $180k, commensurate of experience

",

Argent is looking to hire a Product Lead, Special Projects to join their team. This is a full-time position that can be done remotely anywhere in Europe.

[REMOTE] Senior Product Manager (M/F/D)

Remote

Berlin, Berlin, Germany

Product

Job description

Be aware that this position is completely Remote but our working hours are Central European Time (+/- 2h)

About Tomorrow’s University

Tomorrow’s Education is an early-stage Edtech startup based in Berlin founded by serial entrepreneurs, Christian Rebernik and Dr. Thomas Funke. Our vision is to redesign education and educate and empower the leaders to tackle the greatest challenges of tomorrow together.

Our inspiration

We believe that one of the biggest challenges in education is the way of teaching itself. Therefore we are challenging the old teacher-oriented approach of the traditional universities, by shifting to a student-centric approach.

We want to provide our students with a unique opportunity to gain the relevant skills and mindset and then leverage their impact through a global network.

Our mission

At Tomorrow’s University, we leverage science and technology for effective learning and foster a global community for continuous growth and impact. With us, students learn by applying their knowledge to real-life challenges and interacting with world-class educators, mentors, and partners from all around the world.

Job requirements

As a Senior Product Manager at Tomorrow University, you will be responsible for shaping and delivering our educational offerings and enhancing the overall learner experience. Your role is crucial in ensuring that we meet the needs of our erse student base and align with industry best practices. You will contribute to translating the company’s strategy into impactful initiatives, driving business results, and maintaining the product roadmap in alignment with strategic goals and the overall product vision.

What you will do:

• Business Success
  • Contribute to translating the company strategy into impactful initiatives and meaningful outcomes that drive relevant business results.
  • Support the CEO/CPO in maintaining the overall product roadmap aligned with team initiatives, strategic goals, and the product vision.
  • Ensure measurability and visibility of critical KPIs and health metrics.
  • Shape and facilitate a smooth and efficient product development process from discovery through design to delivery.
  • Collaborate with the engineering team to translate requirements into precise and testable specifications, prioritizing them for fast iterations, rapid learning, and business impact.

• Learner Experience and Learner Success
  • Initiate, plan, and conduct market and user research with subject matter experts and Product Designers to understand goals and uncover underserved needs for product development.
  • Gather and analyze learner feedback to inform product improvements.
  • Work closely with marketing and admission roles to address acquisition funnel issues, driving conversion and activation rates.
  • Regularly review and analyze product performance data to identify areas for improvement in user experience.
  • Collaborate with design and engineering teams to implement changes aimed at enhancing the learner experience supporting customer activation and retention.

• Cross-functional and Cross-team Alignment
  • Facilitate conversations and decision-making processes across functions in your team.
  • Create and maintain documentation to support efficient collaboration and flow of information in a remote-first environment.
  • Collaborate with relevant stakeholders from across or outside the organization to ensure broad alignment.
  • Maintain alignment with other Product Managers in the organization for a big-picture view across teams.

• Team Development
  • Mentor less senior product-related roles, such as Product Managers and Product Designers.
  • Promote an outcome-oriented mindset and product thinking throughout your cross-functional team and beyond.

Desired Experience:

• Minimum of 4 years experience in a product management role for digital products.
• Proven experience in developing and managing digital products from ideation to launch.
• Demonstrated experience in leading cross-functional teams.
• Familiarity with agile software development practices and frameworks.
• Proficiency in conducting product discovery and user research.
• Experience in managing stakeholder relationships at all levels, including senior leadership.
• Familiarity with modern web application stacks.
• Experience in mentoring other team members
• Experience with the implementation of effective growth flywheels (big plus)
• Work experience in EdTech or the education space in general (plus)
• Background in engineering or UX (plus)
• Experience in a remote-first work environment (plus)

For us, it is also essential that you:

• Have a high level of Integrity, Curiosity, Growth & being driven to make an impact;
• Have a high degree of independence, initiative, proactivity, enthusiasm, and drive for delivering results;
• Are eager to learn, diligent in executing;
• Are passionate about Sustainability, Entrepreneurship & Technology
• Have a passion to deliver outstanding application journeys

What can we offer you?

• Work wherever you are and whenever you want: Our flexible Work Environment will give you the freedom to work from everywhere and whenever you want. The company will cover co-working space costs to meet, mingle and work in different locations;
• Grow and develop yourself: Every team member can study for free at Tomorrow University (excl. partner fees if applicable) plus we have a needs-based budget approach – We fund proper resources on training, mentoring, and books to provide relevant knowledge and support the professional development of our team members;
• Travel the world with us: Twice per year, the whole team meets for a 1-week Workation at a different place around the globe;
• 25 days of Vacation plus public holidays based on where you are located;
• Well-being and Team building activities include online Yoga Classes, Learning Sessions, Informal Friday hang-out sessions, and much more!

Do you care about education and impact? Grow with us and shape the education space!

At Tomorrow’s Education, we believe in the power of you and your own merit much more than we believe in degrees! Sounds weird for an education provider? That’s Tomorrow’s Education!

We actively promote inclusion, equality, and ersity and pursue the strategic goal of significantly increasing the proportion of women and people from traditionally under-represented groups in the education community. Accordingly, we particularly welcome applications from people in all ersity groups.