**Create customer value and enable growth.

We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for shoppers by publishing inspirational catalogs online. We also give our customers, leading retailers such as Mattel, IKEA, Home Depot, and Williams Sonoma, the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate customers and advocates worldwide.

At Publitas, we're looking to add a Marketing Lead to identify marketing channels, solutions, and ideas that will efficiently drive customers to the brand and increase revenue. This also includes retention and reactivation of existing customers. You'll constantly run iterative tests throughout the funnel and use results to craft data-driven strategy updates that lift key performance metrics. Lead generation is at the forefront of any marketing campaign you undertake.

**Responsibilities:

• Take the lead on the Publitas marketing plan, strategy, and tactics.
• Develop the marketing organization and build, manage, and lead a high-performing marketing team.
• Own the lead generation KPI (grow sales accepted leads by #% month-over-month).
• Track and report ROI across marketing activities.
• Refine positioning, go-to-market strategy, and market segmentation in collaboration with the executive team.
• Identify and plan differentiated and impactful marketing strategies, materials, and campaigns per ideal customer profile and market.
• Manage marketing budget and expenditures.
• Maintain brand standards and ensure compliance across all marketing and communications channels.
• Establish appropriate marketing automation systems and use marketing automation tools to engage customers.
• Strategically identify global target audiences and creatively develop branded marketing ideas for acquisition and engagement.
• Direct and manage the collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports.
• Identify competitors and evaluate their strategies and positioning, and devise counter-strategies.
• Identify and develop partnerships.
• Establish and manage global referral plans and build and cultivate relationships with key partners and influencers in the industry.
• Lead global content strategy and implement rich and engaging content for distribution on social media channels, websites for lead acquisition, and compelling sales collateral for the Business Development teams.
• Manage PR agency relationships and help with brand storytelling.
• Manage freelancers and their deliverables closely.

**Requirements:

• 5+ years in B2B SaaS marketing leadership roles in a global capacity.
• Understand B2B SaaS marketing (in the retail and eCommerce industries) inside-out, including recent trends in product-led growth and go-to-market strategies.
• Experience growing from 1M ARR to 10M ARR (and, ideally, beyond).
• Has previously owned and delivered on a lead/opportunity KPI.
• Experienced managing a team, preferably having hired too. Be excited to grow a marketing team around you. Building, leading, and managing direct hires, vendors, and freelancers.
• Relevant Martech experience. The ideal candidate can build the marketing tech stack, including setting up the attribution models and experience with implementing marketing automation systems (e.g., Marketo, Autopilot, Hubspot, etc.).
• Experience working across the entire SaaS marketing funnel (customer acquisition, conversion, and re-engagement) across the whole marketing mix, including online and offline channels.
• Background in demand generation marketing tactics.
• Demonstrated ability to increase qualified lead volume.
• Experience in brand building and managing a PR agency.
• A background in owning and managing a budget, forecasting, and delivering on monthly goals of spending, CPL, CPA, CAC, ROAS, and retention.
• A strong strategic thinker who can translate quantitative and qualitative data/insights into solid marketing strategies and a highly organized "doer" with a data-driven mentality and a bias towards action and actionable results that can drive effectiveness and efficiencies over time.
• Deep expertise in ad/web/email reporting and analytics platforms, such as Google Ads/Analytics, LinkedIn, Salesforce, Hubspot, etc.
• Experience working for a matrix organization.
• Experience in an early growth-stage company is highly preferred.
• Thrives in a lean, entrepreneurial environment. Comfortable putting hands on the keyboard as necessary to drive progress in a lean start-up environment.

**Bonus:

• A Bachelor's Degree in Marketing, Business, or a related field.
• Experience collaborating with erse, geographically dispersed teams (preferred).

**If you’ve been reading this far, chances are high you're a bit like us:

• You desire to do things better and to improve the world around you.
• You believe that results and impact matter more than hours spent.
• You are self-driven, and you love the fact that Publitas operates through values & habits such as:
• Honesty
• Respect
• Passion
• Generosity
• Excellence
• Curiosity

**What can you expect from us?

• €52k - €105,5k gross salary per year.
• Performance-based compensation.
• Twenty-five vacation days per year and your National Holidays off.
• A contract of indefinite duration.
• Work from anywhere you desire.
• A monthly shared office space/coworking allowance.
• A one-time home office setup stipend.
• A top-of-the-line MacBook.
• Monthly wellness allowance to stay healthy while working remotely.
• Annual retreats in some of the greatest cities in the world.
• Free books in Kindle and Audible store.
• We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

_We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.

Please feel free to contact our Recruitment Team at [email protected] if you have any questions.

**Description

We're looking for a result-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Our target is US-based companies so you will be operating during US business hours. We have a team of appointment setters that are funneling interested leads to you.

**This position comes with a financially attractive commission structure and a clear career path. Annual Salary 40,000$ - 120,000$.

Responsibilities

• Achieve agreed upon sales targets and outcomes within schedule
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Being able to perform SEO audits
• Identifying organic growth opportunities
• Keyword Research
• SEO Competitor (Gap) Analysis
• Analyzing Backlink Profiles

Requirements

• Proven SEO experience
• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM

Benefits

• Remote Work
• Lucrative Commission and Bonus Structure
• Flexible Work 
• Career Growth

We are a fast-growing Shopify Plus Partner agency looking for an account manager to lead strategy for our  Facebook and Tiktok accounts as a media buyer.

Our agency website is here: www.Loop.club

Some of our clients include 7 and 8-figure eCom brands like: Free Fly Apparel, Road Runner Sports, Feetures Socks, and many more.

We are looking for rockstar media buyers. 

Your job is to take the lead on a few client accounts - working with a small team of channel managers, your Account Manager, and video editors as well as the client, to strategize about what needs to happen, communicate it to everyone, and get it done.

Responsibilities:

- You will be responsible for building overall Tiktok & Facebook ad strategy plans for a set of client accounts, and then working with your team to deliver growth. Growth is multifaceted, and your plans will reflect that. We may need to build a post-purchase upsell, run a giveaway, test creative ads on Tiktok - and then iterate based on performance the next week.

- You’ll report to clients weekly or bi-weekly, and check in with them regularly and proactively on Slack.

- Ensure that weekly reporting is clear, clean, useful, and presentable, and deliver it to clients every week.

Qualifications:

- 2+ years experience in Paid Social (Tiktok & Facebook ads) and acquisition marketing - with specific experience in direct-to-consumer performance marketing.

- (optional but highly beneficial) 2+ years experience working with Shopify.

- Self-directed, driven, and willing to go beyond what is asked of you to deliver results.

- Experience driving extreme growth for Shopify eCommerce brands.

- Extremely clear communication in English. You can explain marketing in plain, simple language, and are confident speaking to the C-suite.

- Experience juggling multiple important projects simultaneously.

- Experience requesting performance creative from designers & video editors. You know what you like and what works, and you can clearly articulate that.

- A desire to learn and improve

- Understanding of the major analytics systems used in performance marketing: Google Analytics, Hotjar, Google Tag Manager, TripleWhale etc.

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

**

At HiveMQ, our customers come first. Thus, as a Technical Product Manager, being an integral part of the HiveMQ broker team and working closely with other disciplines, you will discover and deliver new HiveMQ product capabilities that delight our customers. In this role you will work cross-functionally to determine how our users interact with our products and run discovery to nail down user problems, needs and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Learn everything about MQTT, distributed systems, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success and professional services teams and facilitate influx of product insights from the field

**

• Sound background in software development, ideally related to MQTT or similar distributed streaming technologies
• A passion for distributed technologies
• Proven strategy formation/alignment skills
• A learning Mindset
• Proven customer/stakeholder management skills
• Relevant experience as a Technical Product Manager
• Acquired problem identification skills
• Outstanding interpersonal skills and a deep empathy with your users 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths 
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Jam.gg is a social and low tech-friendly cloud gaming platform. It has been designed to be accessible to everyone: available directly from a web browser, it does not require a high-speed internet connection to provide a seamless multiplayer game experience. Jam.gg is all about bringing people together through games, with a touch of childhood playfulness and creativity.

We are led by an experienced team of ex Facebook, Google, Twitter, Amazon, Docker, EA, King and other top tech companies. Jam.gg is a YCombinator company and backed by top VC firms and LEGO Ventures.

We're at the stage where we're scaling our Product department as one of our key units. This is an incredible opportunity to join a booming company in its growth phase. Driven by a strong inclusive culture, we welcome self-starting, fast learning, talented people wishing to start and manage unique, and challenging projects where collaboration (internal and external) is everything.

We are looking for a talented Senior Product Manager to join our growing Product team.

Start date: As soon as possible

Location: Full remote. The candidate must be within +/- 2hours of CET time zone.

What you will be doing:

• Providing inspired leadership for the product development
• Helping shape the vision and strategy of the product
• Meeting regularly with all stakeholders, including product developers, designers, marketing, business development, finance and company heads
• Determining feature requirements with technical teams
• Managing product roadmaps and releases
• Keeping cross-functional teams accountable and laser focused on the objectives
• Researching customer experiences and demands
• Gathering and evaluating ideas and opinions from the team
• Identify and fill product gaps
• Generate new product ideas

What we are looking for:

• Proven work experience in product management (5-8 years)
• Experience in the gaming industry or FAANG is a strong plus
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills
• MS/BS degree in Computer Science, Engineering or equivalent preferred

Benefits:

• Unlimited holiday leave (minimum 5 weeks).
• Stock option plan.
• Monthly well-being allowance (mental well-being, sports, massage, etc.).
• Home office allowance.
• Fully remote & flexible working hours.
• Equal pay policy.
• Equal maternity and paternity leave (18 weeks).
• Maternity/Paternity subsidy of 3k euros.
• Health insurance compensation
• Additional benefits depending on the geographical location.

MoonPay is looking to hire a Senior Associate - Corporate Development and Ventures to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Abra is looking to hire a Trading Assistant to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

**Job Summary/Candidate Profile

Clarity Movement is looking for a motivated and experienced Firmware Engineer to join our globally remote and dispersed team! The Firmware Engineer will work on every stage of bringing new devices to market. Our devices are part of a global network that monitors air quality to solve big health and climate challenges. Your work will help bring cleaner air to the world.

**About Clarity Movement

Clarity is a globally distributed organization with headquarters in Berkeley, CA.  We are empowering the world to reduce air pollution. We do that by making it possible to measure and understand air pollution issues and then take action.

Today, when cities or industrial facilities want to measure air quality, they have to spend a lot of money on expensive equipment, installation, and maintenance - to get the accurate data needed to attack air quality problems.

Clarity has a better approach. With many low-cost devices spread over a geographic area, our customers can perform hyper-local monitoring where information is relayed into the cloud and then flows into web-based tooling to drive analysis and decisions.

We envision a world where novel sensing technology, IoT, and cloud computing simplify air quality measurement, enabling cities and industrial facilities to scale up the number of monitoring sites and take data-driven action. Our Sensing-as-a-Service solution for air quality is currently deployed in over 60 countries and is changing how municipalities and industrial facilities approach air quality.

**Position Overview

As a Firmware Engineer, you will be responsible for supporting the design, development, and production of our firmware-supported air quality monitoring products at every stage of bringing new devices to market. You will be responsible for documenting and developing test-driven, modular, resilient, and platform-agnostic firmware for Clarity’s current and future hardware products.

**Position Responsibilities

• Planning, developing and implementing firmware code in C/C++ and assembly
• Maintaining stable firmware releases
• Separating the hardware access layer from the application layer
• Gathering and analyzing requirements from cross-functional teams
• Performing code reviews
• Writing and maintaining firmware documentation
• Testing firmware releases
• Working closely with CSM team to resolve field issues
• Facilitating collaboration of firmware development within the hardware team
• Working with contractors if necessary
• Traveling to the hardware lab if necessary

**Position Requirements

• 3+ years of experience in developing production-grade firmware in C/C++
• Working knowledge of RISC-based computer architecture, especially ARM and AVR
• Proficient in low-level device driver development and hardware integration
• Experience with writing bootloaders for serial/OTA firmware programming
• Knowledge of communication protocols such as UART, SPI, I2C, RS485, etc.
• Ability to understand and review circuit schematics and datasheets of various sensors, SoCs, etc.
• Familiarity with hardware debugging tools, such as in-circuit flash programmers/debuggers, logic analyzers, oscilloscopes, etc.
• Experience with version control tools such as Git
• Excellent communication and documentation skills

**Ideal to Have

• Proficient with NXP Kinetis and Arduino development environments
• Knowledge of wireless communication protocols such as 2G/3G, LTE, satellite, etc.
• Experience with Google protocol buffers
• Understanding of test-driven development in embedded systems with platform independence in mind
• Familiarity with real time operating systems

Position Details

• Full-time position
• Reports to Hardware Engineer Lead
• Location: This is a fully remote, work-from-home position. Clarity Movement has no central office but the staff collaborates extensively via video call meetings. The candidates must furnish their own quiet office space for conference calls for day-to-day work. Clarity Movement provides a computer and other basic office equipment to ensure you are set up for being able to work comfortably.

Clarity Movement is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

Applications will be reviewed on a rolling basis until the position is filled.

Learn more about Clarity Movement and our work on our website at https://www.clarity.io/

"

Who We Are

Culdesac is a real estate and technology startup that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $200 million mixed-use neighborhood development for 1,000 residents opening in 2022. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.

Read more about our vision, our product, and how we are changing how people live, work, and move:

Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)

The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times

Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg

New Arizona Development Bans Residents From Bringing Cars - WSJ by Wall Street Journal

11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised a $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Lennar (LenX), Founders Fund, Zigg Capital, Initialized Capital, Byers Capital, and Y Combinator.

The Role

As an Investment Analyst at Culdesac, you will help drive data-driven decisions by maintaining and building upon our financial infrastructure and processes as we scale the company. You will be a key part in our real estate strategy by helping develop, present, and execute comprehensive management and optimization strategies for each asset. This role will report to the Chief Investment Officer, but also work closely with other members of our team, including our finance team and our co-founders.

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. We expect most to need at least 2 years of related commercial real estate experience or 4 years of financial analyst experience.

Experience in conducting due diligence on land acquisition opportunities and experience in creating and maintaining custom pro-forma underwriting models.

Experience in organizing the preparation and review quarterly financial statements and annual property operating budgets and business plans, including review of market analysis, real estate tax forecast and disposition strategy.

Experience with preparing and reviewing recurring investor, partner, and/or lender financial reports.  This includes preparing and participating in quarterly board reporting and presentations and creating pitch deck materials on Culdesac projects for partners, and local stakeholders.

Able to monitor cash flow, distributions and returns. Ensure adherence to budgets and business plans and effectively identify and communicate changes, variances, or concerns.

Ensure assets are operating in a manner consistent with management agreements, joint-venture operating agreements, loan documents, etc. Analyze and review annual operating budgets and capital plans.

Comfortable establishing and meeting critical timelines and deadlines for tasks and activities related to capital raise or transactions. Identify and effectively address issues or problems that could otherwise adversely affect closing capital.

Locations

We work hard to create a first-class, remote-friendly environment. We have remote positions, with about half our team distributed across the U.S, including California, Texas, Colorado, New York, as well as other states. We are headquartered in Tempe, AZ, and our office is located in the heart of downtown Tempe. We encourage employees to visit and work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. 

Benefits & Perks

🏥 Benefits Package - Includes options for medical, dental, and vision.

🥚 Family Planning Benefits

🐣 Parental Leave - Up to 12 weeks paid time off for qualifying events.

🏦 401K Savings

🖥️ Work From Home Stipend - Up to $500 for equipment paid by the company.

🌎 Co-Working Stipend - $100 per month paid by Culdesac for space intended for work productivity directly related to Culdesac business (e.g., co-working space pass for the day). Remote employees only.

🚲 Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (e.g., e-bike, e-scooter, micro-mobility accessories).

🛴 Car-Free Commuter Benefit - $400 per month paid by Culdesac. Tempe employees only.

Our Values

As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Private vehicles and roads limited and dictated development decisions and urbanism. Our cities thus blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Ship, including the last 10%

Be output oriented. Ship.

Our mission weaves us deep into people's lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.

Embrace the full-stack

We have a competitive advantage in operationally complex, capital-intensive work.

Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.

Always remember Rule #0: learn from those who have done it before.

Ask people for feedback

Only users know if we’re creating value for them.

We get better by observing behavior and asking others how we can improve.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Design for humans

The messiness of human preferences and decision making is the rich soil where our product grows.

Human paradoxes and contradictions are our opportunity to create joy.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we'll respond to you within a week. If we move forward, here's our typical process:

A 20-minute video call with a recruiter to understand your high-level background and cover logistics & expectations.

A 30-minute take home assignment.

A 30-minute video call with an investment associate to learn more about your background & experience.

A 30-minute video call with our CIO overview of a list of company scenarios.

A 45-minute video call with our COO overviewing how you would fit in Culdesac’s mission, vision, and culture.

At each step, we leave time for you to ask us questions. We look forward to hearing from you!

Culdesac is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

",

[Vietnam]Global Bitcoin/Cryptocurrency Trading platform BD at COVEST

About the Company

COVEST is a formal broker trading platform of the world's largest cryptocurrency exchange, "Binance."

About the Job

About the role

Responsibility

Requirement

Skills

Vietnam, English

Compensation

Negotiable

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Job Overview

Are you a credentialed CPA, EA, or practicing attorney? And do you have a minimum 3 seasons of paid Tax Preparation experience with a minimum of 30 tax returns per tax year? If you’re one of tax professionals, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

**Qualifications

• Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
• Must possess or be able to obtain any related State licenses, certificates, permits or bonds
• Must possess active PTIN (Preparer Tax Identification Number)
• 3 or more years of recent experience preparing federal and state inidual 1040 tax returns for clients/customers, using commercial tax preparation software
• Working knowledge of Circular 230
• Audit experience a plus (IRS and state tax authorities)
• Proficient with technology; solid knowledge of computer operations and software
• Must have (or be willing to obtain) a dedicated hardwired internet connection
• Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with minimal supervision
• Critical thinking, problem solving, research skills and determination
• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst

**Responsibilities

• This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
• Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
• Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
• Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
• Document customer interactions

If you are a Colorado resident, visit intuit.com/careers/colorado-job-postings-information/

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Job Overview

Are you a credentialed CPA, EA, or practicing attorney? Or do you have a minimum 3 seasons of paid Tax Preparation experience with a minimum of 30 tax returns per tax year? If you’re one of tax professionals, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

**Qualifications

• Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
• Must possess or be able to obtain any related State licenses, certificates, permits or bonds
• Must possess active PTIN (Preparer Tax Identification Number)
• 3 or more years of recent experience preparing federal and state inidual 1040 tax returns for clients/customers, using commercial tax preparation software
• Working knowledge of Circular 230
• Audit experience a plus (IRS and state tax authorities)
• Proficient with technology; solid knowledge of computer operations and software
• Must have (or be willing to obtain) a dedicated hardwired internet connection
• Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with minimal supervision
• Critical thinking, problem solving, research skills and determination
• Bilingual (English/Spanish) communication skills (written & spoken) required

For internal use: tst es

**Responsibilities

• This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
• Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
• Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
• Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
• Document customer interactions

If you are a Colorado resident, visit intuit.com/careers/colorado-job-postings-information/

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

REMOTE

United States, Full time

OVERVIEW

Description

**OPEN TO UNITED STATES RESIDENTS ONLY**

InventoryLab is the standard for Amazon sellers, and we’re currently looking for an experienced Digital Marketing Strategist (DMS) to join our team. The right candidate will use web technologies, data research, and best practices to achieve our business growth goals. The DMS will also identify our growing and changing needs as well as new opportunities to increase brand awareness.

If you’re a tech-savvy trendsetter who has innovative ideas to help build the IL brand, we’d love to hear from you! We’re looking for an innovative inidual who can help us create a marketing strategy from the ground up.

For this position, you should be creative and able to think outside the box, work well independently and be comfortable working and collaborating with the team, and stay on top of the latest marketing trends and resources. Prior experience working in tech or SaaS specifically is a huge plus.

Your ultimate goal is to effectively connect our brand with our online customers and create the kind of brand recognition that will allow us to grow the business in the right direction.

Requirements

If this feels good so far, keep reading and see if you shout “yes!” to the points below.

• You are skilled at setting digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs).
• You know how to accurately set up and monitor Google Analytics, Google Ads, and other forms of paid advertising.
• You obsessively research products, services, and current strategies to identify new marketing opportunities.
• You can analyze web traffic metrics and suggest solutions to boost web presence.
• You know how to monitor SEO/SEM, marketing, and sales performance metrics to forecast trends and take action.
• You have the skills to build strong client relationships through social media interaction.
• You pay attention to even the smallest details. If you are truly detail oriented and thorough, you will work "Island Blue" into your application answer when we ask about your favorite color.
• You keep up to date with an audience’s preferences and proactively suggest new campaigns.
• You are able to liaise with Customer Support Teams, Design Teams, Developers, and Product Teams to optimize customer experience and ensure brand consistency.
• You employ and integrate best practices in digital marketing.
• You always stay up-to-date with digital technologies developments.
• You have proven work experience as a Digital Marketing Strategist.
• You have demonstrable experience with SEO/SEM and CRM software.
• You are experienced in implementing and optimizing Google Adwords campaigns.
• You are familiar with web design and HTML.
• You have excellent verbal and written communication skills.
• You have strong analytical and project management skills.

Is your hand waving in the air, and are you saying “Pick Me, Pick Me!”? If so, please apply below. We would love to speak with you further!

Benefits

Benefits currently include competitive salary, the technology you need to be successful, 9 paid holidays, paid time off, remote work, Health/Vision/Dental insurance options, 401K with company match, quarterly Health and Fitness Reimbursement, a one-time Home Office Allowance to customize your workspace, company-paid long-term disability insurance, and working with awesome people (we aren't biased at all).

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Teal Media is a woman-owned and woman-led full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. We work with clients and nonprofit organizations who commit their lives to creating positive social change. We pour every ounce of our passion and skill into their success, because we, too, want the world to be a better place.

If you’re looking to be a part of a team that is comprised of talented, mindful people who dedicate themselves to making a difference, please apply here. We look forward to hearing from you!

*Please attach or link your portfolio!

Teal Media is seeking an Associate Creative Director of Creative Services for a full-time, fully remote position.

In this role, you will manage a small design team dedicated to creative support for high-profile social impact clients tackling big challenges in health, education, climate, and social justice. You will work closely with our Director of Creative Services to raise awareness, build audiences, and increase engagement in some of the most pressing social justice issues of our time. You will set the creative vision for major creative deliverables—such as social media campaigns, microsites, brands, key reports, and videos—and oversee the work of a talented creative services design team to ensure that it meets our high quality standards, pushes us forward creatively, and fulfills the project goals.

Ideal applicants are confident leaders with experience mentoring designers and juggling competing priorities. You have a strong design aesthetic with an eye for brand consistency, unflinching attention to detail, and a willingness to roll up sleeves and help your team and clients succeed.

• Ideal Location: Remote (US residents only)
• Salary Range: $100K-$120K (pending location & experience)

What You’ll Do

• Ensure that there is a unified understanding of project vision, goals, requirements, and expectations for the strategy between Art Directors and Designers at the onset of a project
• With support of Director, serve as a key driver of partner relationships and client/project satisfaction, helping ensure quality control of deliverables and smooth team collaboration with Creative Services clients.
• Oversee work produced by senior and mid designers for assigned projects. Ensure designs accomplish project goals and requirements and meet Teal quality standards. Provides hands-on support as needed (being mindful to teach rather than take over)
• Collaborate with project designers to prepare and produce deliverables for client presentations
• Establish an open, honest environment for formal and informal design critique sessions. Encourage team participation. Provide developmental feedback
• Review documentation and specifications produced by designers to ensure thoroughness and accuracy
• Direct and motivate designers in their technical, conceptual, and time-management skills
• Challenge designers to strive for excellence, sharpen skills, and exceed expectations
• Balance quality with budget and timeline limitations
• Some hands-on design work is required, but most of your time will be spent on directing, vision-setting, and reviewing deliverables
• Support the Director of Creative Services on departmental planning and processes
• Be an active part of the broader creative director group to ensure that design methodology practices, process consistency is maintained throughout Teal

Ideal Candidates Will Have

• 8+ years of design experience
• 4+ years of management experience
• Expert-level knowledge of design and business software (Adobe Creative Suite, Figma, Microsoft Products, Google Apps, etc.)
• Strong experience in website design and development
• Expert-level skills in branding and visual design
• General best-practice skills in website user experience
• Strong ability to create and lead client meetings and creative presentations (strong presentation skills)
• Understanding of animation / motion graphics / video development process in order to guide an expert Designer to achieve project goals
• Strong creative vision with an understanding of business objectives
• Command of relationship building and client account management to effectively sustain retainer agreements.
• Highly skilled with leading and inspiring a team of creative talent
• Brings passion, positivity, energy, and enthusiasm to the team

Benefits

Make a positive impact on mission-driven organizations and nonprofits while working in a fun, collaborative and flexible environment. We’re a nimble, close-knit group that values team work and inidual contribution.

All our positions are remote (in the US), but we work to maintain a fun and engaging company culture.

• Work from home (or at the beach!)
• Professional Development Coaching
• Yearly Continuing Education Stipend
• Eligibility for quarterly bonuses
• 3 weeks of PTO and unlimited sick leave
• Health, dental, and vision insurance
• Company 401(k) with match
• Flexible working hours
• Quarterly employee appreciation gifts
• Flex Fridays - a day dedicated to self-directed work. Spend time working on the things you want - whether it be honing in on your craft or taking off a few hours early for your mental wellness!

Teal Media is an Equal Employment Opportunity employer. We are dedicated to providing employment or advancement without discrimination because of race, color, religion creed, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence,, citizenship, national origin, age, veteran status, pregnancy, disability, genetic, genetic characteristics, or any other unlawful basis.

We are committed to building and supporting a culturally erse and inclusive environment that values all team members perspectives and backgrounds. We strongly encourage iniduals from all traditionally underrepresented communities to apply!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

*\*We are requesting U.S. based applicants only please**

AdQuick is building the operating system for advertising in the real world. One of our major components is a capturing attribution and ROI data for advertising based on the outdoor advertising medium.

Location: Flexible, ideally LA, NYC, SF

**Responsibilities:

• Drive analytics capabilities from idea to execution: you’ll be working with our product and engineering team to bring data generated in the real world into dashboards and other data sources to make life easy for customers
• Interface with customers: analytics in outdoor advertising can be new to many customers and explaining why and how they should utilize AdQuick attribution capabilities is a major component of the role
• Analyze data: you should be proficient handling large data sets, drawing threads between separate sources of data, and translating those into insights

**Background:

• Familiarity with real world movement and location data sets
• Excel expertise is a must and SQL proficiency is very nice to have
• Digital marketing, marketing analytics, media and advertising experience are great
• Brand-facing roles and interaction with customers on a frequent basis
• Experience owning product and interfacing with product, design and engineering to create new products

**Personal characteristics:

• Customer obsessed - you can listen to customer pain points and translate them into product, process and user experience solutions
• Analytical: you have comfort and proficiency with numbers, can simplify complexities, and use data to inform strategy and product improvements
• Versatile: thrives in a rapidly-changing environment, able to wear multiple hats simultaneously without losing track of priorities
• Product and tech savvy: You’ll be the biggest power user of the platform and will be able to deftly illustrate to customers all the benefits of the platform and product
• Persistent and resilient: startups are hard, fast-changing and and require a level of grit many people lack

**What you’ll be doing:

• Joining customer meetings to explain the value of AdQuick’s attribution capabilities
• Developing analytics capabilities roadmap
• Working with sales to educate the team on the latest attribution capabilities, case studies, and application for these insights
• Being creative in new applications of ROI and attribution data across the industry
• Vetting data partners and integrating new data sets into the AdQuick planning and attribution platform

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**

Starting early September, 2022

6-month contract, with possibility of extension 

**

Reporting to Web Management Associate, Product + Technology

Compensation:

$30/hr, capped at 40hrs/week 

**

We are looking for an experienced Content Migration + QA Coordinator for a six-month contract, with the possibility of an extension, to support the Obama.org replatforming team in the migration and QA of front-end content and internal publishing workflow of our new content management system (CMS).

**

• Assists with the migration and building of web pages in the new CMS.
• Assists with Quality Assurance (QA) testing of the internal and external user facing Obama.org experience and to meet provided specifications (including but not limited to):
• Writes concise bug reports and provides all relevant supporting information such as screenshots, videos, explanation in an issue log.
• Communicates with other team members during the QA process to ensure nothing is missed.
• Checks that all media in the media library has alternate text (alt text) and flags in the issue log if it does not.
• Checks that all web pages have SEO image and description filled in and flags in the issue log if it does not.
• Assists with defining test cases for Quality Assurance (QA) testing.
• Tests front-end content of Obama.org on mobile and desktop devices, via tools like Browserstack.
• Works collaboratively with internal stakeholders to migrate and QA content, from Wordpress to Contentful.
• Partner on a regular basis with the internal Product, Engineering, Design, and Creative & Communications teams to move through content migration and site QA; identify and help resolve of any blockers to migration and site launch 

Required Qualifications:

• Fluent in content management and other relevant/similar systems -- past experience with Contentful preferred
• Familiar with Jira, our system for logging issues and bugs
• Ability to work independently and project management tasks to align with the team’s roadmap and timelines

Application:

Please apply online. In your application, you will be asked to provide your resume/CV.

Get in on the ground floor of a well-funded software start-up that has a depth of industry-specific experience. In this fully remote position, you will use React to create and architect frontend user interfaces for various end-user workflows of DMV services used by businesses. You will lead frontend development on our business-to-business product and work closely with backend engineers and product owners to develop new proprietary software and features in a competitive marketplace. We are looking for a self-motivated developer that is comfortable working in a project-based environment with utmost importance placed on highly performing software, customer satisfaction, deadlines, and future growth. In your role, you will work in a small team engineers directly with our CTO and product owners to build new features, develop product road maps, and grow our software as a service web product.

Must be a United States citizen. Must be located in the United States.

Requirements

Responsibilities

• Lead front-end development in implementing best practices and technologies
• Push for user interest in design and UI/UX workflow decisions
• Participate in discussion of product direction
• Perform code review across the stack

Skills

• 2 years professional experience in creating and implementing React web applications
• Experience with react state management libraries such as React Redux, MobX, or Recoil
• Experience with TypeScript
• Strong professional coding experience with JavaScript, Node, and comparable languages in a front-end development capacity
• Ability to construct and implement user interface solutions for a variety of end-user workflows
• 4 years professional coding experience with JavaScript and 2 years in any other language
• 2 years professional experience using a SQL database such as PostgreSQL, MySQL, Oracle, or MSSQL
• Comfortable developing in a either a Mac or Linux environment
• Security-conscious practices in any software built

Nice to Have

• Experience with Golang, Java, Python, or C
• Exposure to DevOps practices including infrastructure as code, continuous integration, monitoring, and logging
• Experience with cloud-based distributed systems on providers such as AWS
• Experience with docker or container technologies
• Experience with AWS Lambda or serverless function frameworks
• Experience with CDNs
• Bachelor's degree, preferably in Computer Science or related discipline
• Competitive attitude with a passion for besting other companies

Benefits

• Salary based on experience ($120k - $160k).
• Medical stipend to cover personalized insurance and expenses
• Stock Options
• Paid Vacation
• Performance Bonuses
• Technology stipend for equipment (laptop, books, etc.)
• 100% Remote Position

Mathspace is on a mission to change maths education, by helping students and teachers with smarter, interactive learning software.

We're an agile run, product-orientated company that focuses on delivering value through continual customer feedback, enabling students and teachers to have a delightful experience through learning mathematics.

As an ML engineer working on a research-oriented product team, you will:

• Work closely with our R&D product manager and data scientist
• Improve the ML systems that include diagnosing student ability, estimating student knowledge profiles and recommending appropriate topics
• Enrich the Mathspace web and mobile apps that help teach hundreds of thousands of students every month across the world
• Collaborate with fellow engineers to deliver meaningful value to students and teachers
• Tackle difficult problems, solve them creatively and learn continuously
• Play an active role, taking the initiative to get things done
• Learn, develop and extend our tech stack
  • Python & Jupyter Notebook
  • Kotlin & Spring Boot
  • Aerospike
  • Kubernetes

Requirements

• Strong software engineering ability
• Effective English communication skills
• Strong knowledge of Python and Kotlin
• Strong knowledge of implementing, training and testing ML systems
• Strong knowledge of optimising real-time ML algorithms for production use
• Dedicated to learning and sharing new ideas

Benefits

• We provide the necessary equipment: MacBook Pro & monitors
• We have a highly flexible work-from-home policy
• We offer a yearly stipend for training & education expenses
• We partner with pledge1percent.org to donate 1% of time, product and profit to help nonprofits in our community
  • We will offer you 2.5 paid days per year to volunteer with the charity of your choice

About DebugBear 

DebugBear helps companies monitor and optimize the speed of their websites. Typical users of our product are front-end developers, technical SEOs, and business owners.

We’re looking for someone who wants to develop a deep understanding of web performance and create technical content on this topic. For example, you could write an in-depth guide on how to optimize the Largest Contentful Paint metric or investigate the impact Chrome extensions have on website performance. 

About the role 

You will:

• Write articles on web performance
• Interpret the results of web performance tests
• Improve existing content and keep it up to date 

As part of writing an article, you might: 

• Discuss ideas for new articles 
• Research the topic and what has been written about it across the web 
• Create a test website to experiment with a browser feature 
• Write a script that runs Lighthouse tests on 100 URLs in a CSV 
• Create an outline, write the article, and add a screenshot to illustrate the article 
• Make edits in response to feedback 

At its core, this is a growth marketing role, but we deeply value high-quality technical content. For more examples of the type of articles you might work on, check out the blog and site speed documentation. 

• Build free tools for testing site performance 
• Support customers with web performance problems 
• Maintain product documentation 
• Create videos if that’s something you’re interested in 

There’s a lot of flexibility in this role and we’ll discuss what you’re looking for as part of the interview process. 

About you 

• Front-end development experience 
• Experience writing technical articles 
• Excellent written English 
• Communicate frequently and proactively 

Bonus: 

• Experience optimizing site speed and Core Web Vitals 
• Basic design skills to create graphics and diagrams to illustrate the content (example) or to create Open Graph images 

What we offer 

• Fully remote 
• 30 days off a year

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity’s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

Crypto Ops at Protocol Labs

The Crypto Ops team is developing an extensible platform encompassing best practices, tooling, and applications to handle everything related to the movement of tokens and the execution transactions on blockchains including Filecoin and other networks. Key activities include process optimization, systems design, crypto disbursements, ,, blockchain accounting, financial reporting, compliance, communications, and other back-office activities in support of crypto business operations. This is a high-growth role for a strong operator, and will have a sizable, immediate impact on Protocol Labs.

In Strategy & Operations at Protocol Labs, you will…

• Improve execution of Crypto Ops by driving / tracking key strategic initiatives collaborating dynamically across Tech, Finance, Legal, and IT teams
• Build scalable systems (modules) to automate crypto activities
  • Conduct internal and external research to understand best practices for crypto and adopt traditional financial best practices to crypto.
  • Define and develop the tooling & processes to automate and improve crypto operations.
  • Chart a roadmap for adding new capabilities to the team - based on internal needs or external research.
• Seek out and drive partnerships with third-party providers including custodians, exchanges, and other 3rd-party providers
• Pilot programs such as lending that resonate with the ecosystem and set them up for long-term success
• Administer disbursements end-to-end
• Perform trades with exchanges or OTC desks
• Streamline reporting: daily balances, inflows & outflows, vesting projections, wallets management, wallet reconciliations, and deliver transaction reports to crypto accountants, or accounting systems
• Manage wallet databases
• Build threat models, manage risk, and implement controls

You may be a fit for this role if you…

• Get things done
  • Experience running your own startup or high-growth organization
  • Have 6-10 years of experience in, finance operations, fund administration, business operations & strategy, or management consulting
  • Pride yourself in being a self-starter, thriving even without much direction
  • Deep experience motivating and coordinating work across teams with different goals
  • Possess a swiss army knife of skills that you can quickly bring to bear to tackle a variety of emerging challenges
  • Execute quickly and have an ability to multi-task two or more complex efforts simultaneously
  • Project management skills and ability to lead across a distributed set of stakeholders without direct ownership of resources
  • Excellent organization skills
• Are a critical thinker
  • Understand risks inherent to crypto networks
  • You get a kick out of aligning first principle thinking and data insights to make good decisions and achieve great results
  • Handle both complexity and ambiguity well
  • Strong analytical, problem solving and interpersonal skills
  • Proven effectiveness driving complex multi-stakeholder planning processes, leading cross-team programs to desired results, and managing risk
  • Proactive systems thinker able to manage a high degree of complexity and to distill information, and able to think both strategically at a global level as well as effectively developing key processes
• Are a fabulous collaborator and communicator
  • Exceptional communication skills with a bias to action, and are an agile and creative problem solver with an ability to build relationships, drive alignment, and collaborate across functions
  • A rigorous, process-driven work style backed by an ability to communicate effectively
  • Ability to rapidly gain / build trust and confidence of stakeholders
  • Deliver and distribute information across multiple channels and mediums
• Are an optimist
  • Cultivate a positive culture by passionately advocating for an inclusive and erse working environment
  • Familiarity and passion for open source

Bonus points:

• Experience with open source communities / projects, and distributed computing
• Experience with distributed orgs
• Background in software engineering
• MBA or other post-graduate qualification preferred, but not required
• Experience in management consulting

What’s it like to work at Protocol Labs?

Protocol Labs’ mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and erse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

B2B SaaS Account Executive

Up-and-coming marketing performance tracking software TrackRight is looking for an account executive to grow its client base!

TrackRight is entering the marketing agency reporting tool niche with its core offering which is lead generation attribution, Google Business Profile management, and Google Map ranking tracking.

With the tool just hitting the market, we’re searching for someone with experience and a successful track record in SaaS sales to marketing agencies.

Your daily tasks will consist of:

• Prospecting marketing agencies specializing in lead generation and local SEO
• Sending outbound emails and making cold calls to marketing agencies to schedule TrackRight demos
• Actively participate in SEO groups promoting TrackRight offering
• Running demo calls presenting TrackRight solutions for agencies
• Signing up paying clients and growing TrackRight MRR base

To succeed in this role you should match the following profile:

• You’re passionate about SaaS and want to join a fast-growing startup
• You have successfully sold SaaS products to marketing agencies
• You understand SEO and actively participate in online SEO groups
• You enjoy talking to people and have no problem reaching out to cold prospects
• You love selling and see yourself doing that for the next five years at least
• You’re hungry to learn and want to advance your career fast!

What we’re offering:

• Competitive base salary
• High percentage commissions plan
• Growth opportunities to build your own team
• Remote work
• A fun work environment with like-minded tech enthusiasts
• Paid holidays & unlimited paid time off
• Quarterly allowance for specialization courses

Sounds like you? Here are the application steps:

1. Fill-out culture index survey (candidates without a filled-out survey will not be considered):

• https://take.surveys.ci/s/G7cv1a3b1X/67451

2. Send us your resume and we’ll be in touch with you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

AdQuick is building the operating system for advertising in the real world. One of our major components is a DOOH DSP that gives brands and agencies access to the real world digital screens in a dynamic, flexible and efficient way. This role will focus on growing consistent programmatic revenue from the existing accounts, supporting clients’ platform on-boarding and regular client education initiatives, and will have significant input into the product roadmap based on customer needs.

Location: Flexible/Remote, ideally East Coast, but open to West Coast

**Responsibilities:

• Drive adoption of AdQuick DSP within brands and agencies
• Nurture existing accounts and grow them into long term customers
• Grow programmatic revenue from the existing self-service and managed accounts
• Support clients’ platform on-boarding and regular training on the new capabilities
• Coordinate with product and ad ops on customer requests
• Collect clients feedback to provide direction for product roadmap

**Background:

• Programmatic media sales with DOOH experience a plus
• Familiarity with OOH industry
• Tech / startup experience
• Successful experiences navigating ambiguous environments, taking ownership over an area and driving results
• Experience working with with brands, agencies, and other DSPs
• Intimate familiarity with advertising, martech/adtech landscape

**Personal characteristics:

• Customer obsessed - you can listen to customer pain points and translate them into product, process and user experience solutions
• Analytical: you have comfort and proficiency with numbers, can simplify complexities, and use data to inform strategy and product improvements
• Versatile: thrives in a rapidly-changing environment, able to wear multiple hats simultaneously without losing track of priorities
• Product and tech savvy: You’ll be the biggest power user of the platform and will be able to deftly illustrate to customers all the benefits of the platform and product
• Persistent and resilient: startups are hard, fast-changing and and require a level of grit many people lack

What you will do...

At PSPDFKit, Product Managers are internal champions for our customers and essential partners to our engineering, support, marketing and sales teams. As a Product Manager, you will take product ownership for several products from our product portfolio and their respective teams.

You will partner with:

• Support to gather, learn, and analyze our customers' needs, ensure best-in-class customer experience across multiple products and ensure customer satisfaction;
• Engineering to groom features and components, envision and scope product MVPs and help plan development cycles aligned with product objectives;
• Marketing to help communicate our products to the market with DEMOs and guides, bring clarity for compelling product messaging and be up-to-date with market trends;
• Sales to help differentiate our products from competitors, present a clear and compelling offer to new customers and enable revenue growth;
• Customers to communicate our development roadmap and maintain a continuous feedback loop;
• Product: to help grow our product organization and facilitate product licensing and packaging.

Your responsibilities will include:

• Product Roadmap. You will work closely with multiple teams to build and execute on the product roadmap, identifying and prioritizing features through customer insights that improve customer engagement and grow revenue. 
• Customer Feedback. You will engage our customers to understand their challenges and needs, manage and curate our database of customer insights, balancing existing priorities with these inputs and translating them into clear product updates for multiple products.
• Domain Authority. You will strive to gain, evolve and document domain knowledge through research and by keeping a constant foothold into industry trends.
• Influence: You will help define product strategy, evaluate and balance trade-offs between functional work and technical debt.
• Leadership:  You will lead product initiatives, develop milestones,  and be accountable for delivery of product through partnerships and collaboration.
• Enablement: You will continuously enable other departments to execute by partnering with them, understanding their needs and proactively helping them with clarity, guidance, vision and oversight.

About you…

• 3+ years experience in software product management or relevant experience in adjacent roles;
• Strong technical understanding of how software products are built and integrated with other services and APIs;
• Experience managing technical software products from kick-off to ship;
• Experience leading and coordinating with cross-functional teams and prioritizing high impact activities;
• Adept at pairing data with product intuition to always keep product decisions data-informed and always moving forward;
• Understanding of UI/UX design concepts and principles;
• Exceptional presentation, communication and organizational skills;
• Ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans;
• Not only shipped new products, but is obsessed about continuous product improvement;
• Ability to optimize activities for shipping a portfolio of small, medium and large releases.

It would be great if you have:

• Experience working in a Product Organization with Product Managers as peers;
• Engineering and/or UX/UI experience;
• Experience with ProductBoard;
• Understanding or experience with Agile/Scrum.

**What You'll Do

The Senior Communications & Technology Advisor applies a blend of communications and mobilization skills to create and execute technically informed advocacy campaigns. They will use their substantial background and expertise in digital and Internet technologies to increase awareness and inspire action on issues having profound effect on the infrastructure of the Internet.  This person will join our team of project experts to contribute advocacy, communications, and technical expertise to a range of projects to grow and strengthen the Internet. The ideal candidate is a creative and strategic thinker with considerable technical expertise, fluent in English with solid experience in developing and implementing successful advocacy mobilization campaigns.

Location

Ideal location- Australia, Singapore, or Netherlands- Remote - Work from home

Essential Duties and Responsibilities

• Helps design and implement advocacy campaigns to mobilize communities of interest in support of project goals.
• Craft advocacy campaigns that are technically accurate and appeal to technical and non-technical audiences. 
• Work across projects and departments – including Content and Marketing Communications – to develop plans and messaging for mobilization, outreach, and engagement that are aligned with our highest-priority issue areas.
• Drive the development and execution of project communications strategies in support of project objectives.
• Collaborate with the Internet Society’s global community of chapters, members, and partners to achieve the Internet Society mission.
• Work with a globally distributed workforce and work across time zones.
• Commit and support the Internet Society’s mission, values, and objectives.
• Other duties as assigned

Desired Qualifications

• 3-5 years of experience and/or education in community advocacy, global campaigns strategy, or public relations. Experience working in the non-profit, technology and/or international relations sectors preferred.
• Experience that clearly shows technical expertise and contributions in areas of digital and Internet technologies, through education, projects, or previous positions.
• Fluency in English is required. Ability to work in multiple languages is desired.
• Strong Cross-channel communication skills including written, presentation and oral communication.
• Ability to manage multiple projects at once.
• Excellent interpersonal and collaborative team skills and able to interact positively in a global, multicultural and multi-disciplinary environment.
• Ability to travel as needed and when permitted.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

If you are an experienced customer support pro looking for a fulfilling PART-TIME role at a fast-growing tech company, this is for you!

🇺🇸 Location: USA (remote)

⏰ Hours: 20-30 hrs/wk, decide your own schedule

💰 Compensation: $35-45/hr depending on experience

**

Paperbell is a SaaS tool that powers online coaching businesses. (Think the kind of coaches that help you upgrade your life, not improve your tennis swing!) We launched in 2020 and are more than doubling every year. Over 15,000 coaches have Paperbell accounts with over one thousand more added each month! 

Our ultimate goal is to create a one-stop shop to run your coaching business online. Many coaches love coaching but hate tech - and that's why they LOVE Paperbell which handles the whole "run your business" side of their online business and makes it super easy for them to help their clients. Check out our 50+ reviews on G2 and Capterra to get a feel for why customers love us.

**

We are a team of expert specialists, and our goal as a company is to give you all the resources you need to get your work done with excellence. That also means that we eliminate all of the "company busy work" most companies have so that you can spend ALL of your time delivering an excellent experience to our community.

We are asynchronous and only have live meetings if that's the most effective way to get something done (we find it usually isn't). Which means you will NEVER sit through a meeting where someone reads a slide outloud. (Um, we assume you can read.)

You'll be working with a small team of people who are super intelligent, resourceful, and focused. We want to be up-front that we aren't the kind of company where work is your social outlet. We love doing excellent work at work, and living the rest of our lives outside of work! We are not a reactive, fire-fighting or "workaholic" type of company. 

The vibe is quiet and focused - we're friendly but you aren't going to see a bunch of social chit-chat or "getting to know you" activities. We are the perfect fit for you if you're the type of person who is motivated by crafting excellence every day and loves skipping all the unnecessary meetings and reporting that no one reads!

We are also very well-organized and efficient in online work. The founders recently exited their last business which was 100% remote since its launch in 2014. So we know how to do remote well. Our core tool set is slack, clickup, pivotal tracker, google docs, and helpscout. 

To get more insight on how we think, read this article from our founder Laura (oh yeah, we have a female founder BTW) or check out her recent interview on Nathan Barry's podcast. 

**

Our company is super small - less than 10 people, mostly consisting of specialist freelancers who come in as needed. So it has all the benefits of a small company with zero red tape or bureaucracy, where everyone is a significant contributor to the product's success. 

But despite our small size, we've been hugely successful. MRR is growing fast, with over one thousand coaches signing up for a free account every month. We have a lot going on and are re-investing profits in the growth of the business. This role is a big fish in a small pond.

We're not looking for someone to just follow SOPs. (Though to be clear, we love a good repeatable process and saving time by starting with well-crafted canned replies!) We are looking for a person to OWN customer service at Paperbell top to bottom. That means you are overseeing and delivering and incredible experience for our customers. 

Maybe you're currently in a support role with policies that you wish you could change. You have the power to do that here. When you see an inefficiency, make it better. When you see an area that could use a smart process, create one. When there's a frustrating problem with the product, we'll fix it.

Our small size also means that "senior customer support" would be an accurate line item on your resume - so if you want to jump to the next level of your career we're a great path for that. AND if you have been "on the outskirts" of tech (maybe you worked for a kinda boring large e-com) and want to move to a fast-moving true startup SaaS, we gotchu. 

**

Here are the most common tasks you'll be doing day in and day out:

- Respond to all emails

- Route any other emails in the inbox to where they need to be

- Troubleshoot bugs to figure out if its software or user error

- Create a bug report for the dev team

- Get on a video call to demo how the tool works

- Proactively circle back with customers who emailed a few weeks ago to make sure their issue was resolved

- Email all customers who asked for a feature letting them know the feature is live

- Create and update support documentation including video walk-throughs

**

Our customers (and prospects) are an important part of this role as they're the ones you'll be dealing with all day! We serve coaches, and coaches are people who value people. Generally our customers are incredibly friendly and appreciative of our help. It's very rare that people are abusive or even rude. We deliver an excellent product that people are extremely happy with! (Check out our reviews on Capterra & G2 - and BTW notice how many mention how well we listen to customers.) 

Most of our customers do not consider themselves "techies" and a big part of your job is translating their online business set-up to plain english that's relatable and easy to understand. Even though Paperbell is super simple to use, they often appreciate a little extra handholding and reassurance that they have things set up correctly. 

Our customers know the small business/freelancer online landscape and you need to know (or learn!) this landscape too. You'll hear them mention tools like Honeybook, Dubsado, and Acuity in their emails. 

**

You know and love customer service, particularly the problem-solving aspect. There are many friendly people in this world, but it's a much rarer skill to be able to figure out what someone is asking when they send you a one-line email that says "it's not working!". 

Non-negotiables:

- 1 year or more in customer service at an online company (SaaS preferred) 

- Experience in describing bugs in detail/creating bug reports

- You are looking for a part-time role as your main thing 

**

20-30 hrs/week, freelance, contract, paid per hour

Must speak native-level English

Pay $35-$45/hr DOE

You will need to have availability every day monday-friday during US normal working hours (9-5 any US time zone), but when those hours are is up to you. You can do a bunch of 20 minute check-ins throughout the day, do the work in a few blocks, or process the inbox in one session in each day. It's also fine if this varies day to day. 

You will have customer calls on the calendar where you help with set up and product walk-throughs. You'll need a professional, quiet environment for these video calls. 

We are a UK company but our customers are primarily in the US. That's why this is not a W2 role and why we're looking for an American who understands our customers. 

Because we are not a US company, we cannot provide benefits. As a freelancer you'll get paid above W2 market rate so that you can cover your own benefits and time off. 

**

We are accepting applications through Sept 12, 2022. There's no benefit to submitting early so take your time! After Sept 12 we will go through the applications and contact any fits. 

Apply at https://forms.gle/aKmJKBmsnEpCxHQcA

The Company

We’re a company that helps Land Investors systemize and grow their land investing business - we are literally shaping the way Land Investors operate and scale their business through our software and we’re excited to have you part of the team. We’re a team united by our shared values of helping others and accountability to deliver.

Although Pebble is headquartered in Canada, the team is completely remote and we value the ability to work anytime and anywhere and communicating asynchronously.

Pebble is growing our team!

We are hiring a Customer Support Representative to support and help our customers make wins with our software.

If you’re a person who is driven by customer happiness and success, then this role is made for you.

The Role

The Customer Support Representative is responsible for responding to inbound emails and chats to assist as front line support for product and service issues. The basic duties of this role include technical support, answering questions, resolving and checking on billing issues, basic onboarding, knowledge base management and more.

This role provides a fantastic opportunity to learn and sharpen your customer service skills, as well as build on your sales abilities. You will be the helping hand that our users count on, combining your love of technology with your love of helping people!

What You Should Expect

• Reply to inbound email and live chat to provide answers and helpful insights to customers and prospects on routine issues for support issues

• Communicate to deliver any website setups to customers

• Maintain fast reply times and deliver amazingly helpful service that customers love

• Maintain and update Knowledge Base articles

• Connect sales prospect inquiries with founders as needed

• Escalate advanced support issues to Product Development Team/Customer Success Rep

• Grow your area of responsibilities

You should have:

• 2 to 5 years experience in customer service

• Associate's Degree or equivalent experience

• Confidence on screen recordings and a helpful attitude

• Ability to communicate clearly and professionally yet friendly in writing

• Passion for expanding your comfort zone

• Ability to learn quickly, adapt to change and be tech savvy

• High standards for yourself and your team

• Ethical and honest approach

• Friendly, casual, and caring demeanor

Bonus points for:

• Previous experience supporting SaaS products in the SMB market

• Previous experience in customer service or support

• HUGE BONUS: Previous experience with WordPress and Plugins

Why Join our Team?

• We’re a small team doing very big things in the world of Real Estate investing! Your work will make a huge impact and your voice will be heard.

• Competitive salary

• Work from anywhere

How we hire

At Pebble, we put a lot of time and care into who we hire. We believe that in order to build a world-class product, we need high-impact people. Our recruitment process centers around a conversational-style interview where we get to learn more about you. Here’s how the process works:

1. Apply

Submit your information including relevant information about yourself and your experience. We also ask for short video introduction.

2. Initial Call

You’ll meet with one of our co-founders for a 15–30 minute phone or virtual conversation where you can ask questions and tell us what you’re interested in.

3. Team Alignment

You’ll meet remotely with your future co-workers for one-on-one interviews. We don’t believe in hand-written coding-challenges, but we may ask you to solve an example problem and communicate it to us.

4. Decision

We value the time and effort you’ve put into our interview process, so we’ll do our best make a decision quickly and communicate it with you.

Rally is looking for an experienced and ambitious Customer Success Manager to be a trusted advisor and support for our merchants. You will be responsible for ongoing merchant success, including new feature adoption, troubleshooting technical issues, and handling quarterly business reviews. We are looking for an inidual who is passionate about the e-commerce space and loves creating an outstanding customer experience.

This is an exciting and formative moment in Rally’s growth as a product and a company. If you are interested in building something new, want to work with emergent technology, and collaborate with kind, fun, and thoughtful people, we encourage you to apply.

Want to learn more about Rally and hear from our leadership? Check out our blog for more on the product, our philosophy around headless commerce, and our next steps in Web3. You can also read more about Rally on our About Us page. And, you can listen to Jordan Gal, our CEO, talking about Rally on his podcast here. Want to experience the Rally checkout live? You can see it in action on our demo store. 

This role will 

• Be hands-on with customers for the entire customer lifecycle, from Sales hand-off to ongoing success.
• Serve as the primary point of contact and known advisor for all onboarded customers.
• Conduct regular check-ins, proactively reaching out to guarantee long-term customer stickiness. 
• Own and deliver quarterly business reviews for customers, showcasing their success with the product and gathering feedback for future development. 
• Troubleshoot and advise on technical and non-technical issues as they arise, working with Product and Engineering on potential solutions. 
• Go above and beyond to genuinely solve the merchant’s issue. 
• Act with empathy and understanding, providing a best-in-class customer experience. 
• Work cross-functionally with Sales, Engineering, and Product to create a seamless experience throughout the customer journey. 
• Create and maintain a strong feedback loop between different departments, communicating issues as they arise and consolidating these issues into themes to inform future product decisions. 
• Create and document a repeatable Success playbook, modifying it over time to optimize the experience for both the merchant and the team. 
• Document learnings as support documentation for future usage by the Support team. 

You bring 

• 3+ years of experience in a customer success role, ideally with a Saas product. 
• A dedication to making a customer successful and sticky with a product. 
• The ability to identify underlying issues or core problems and solve them. 
• Experience writing and editing Support documentation. 
• The ability to communicate clearly and empathetically in both written and verbal forms. 
• Stong organizational skills. 
• An understanding of the e-commerce space and strategic SaaS product onboarding. 
• Interest in blockchain technology, Web3, and cryptocurrency. 
• Comfort in the relative chaos of working at an early-stage startup. 

This is a full-time, fully remote role. 

Who We Are 

We #rallytogether in all things. We are a small team; you won’t hear “that’s not my job.” We value accountability, creativity, and fostering an inclusive and transformative experience for ourselves and our community of merchants. We are looking for those who are guided by a growth mindset and have the ability to think beyond the typical playbook. We care about the success of our customers and our company. We are willing to do the work, have the hard conversations, and take ownership in the service of delivering value to the customer. We do not believe in the allowance of brilliant jerks and are always working towards creating high psychological safety. If you are excited about our mission of empowering e-commerce merchants and building out the headless ecosystem, we’d love to have you apply even if you feel unsure that you meet every requirement in this posting. 

Benefits & Perks 

• We are a small team; your work will have a big impact 
• Meaningful equity and competitive pay 
• Comprehensive, employer-paid health benefits 
• Stipends for work-from-home setup 
• Learning and development resources 
• Flexible work schedule, with an open vacation policy 
• A kind, thoughtful, and enthusiastic team 

Rally is an equal opportunity employer that values ersity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

*\**US Applicants Only Please***

Details

• We're looking for an Analytics Account Manager to join our growing Analytics team!
  • The Analytics Account Manager will be responsible for managing the processes and clients for accurate data collection, processing, modeling, and analysis.
  • The ideal candidate has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities
  • They will ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures

Responsibilities

• Build successful measurement strategies for campaigns
• Set up analytics dashboards by vetting out requirements and collecting all inputs
• Client support and account management - from pre-sale support through booking, execution and campaign completion
• Deliver insights to improve campaign performance
• Present measurement results to clients and internal stakeholders
• Work cross-functionally with Marketing and Product teams to build attribution case studies and improve the analytics product

Background

• 3+ years of agency or client-side experience in an Account Management role
• Proficiency in digital tech tools (ex: slack, quip) and excel
• Strong interpersonal skills
• Data-driven and analytical
• A bachelor's degree
• Willing to work CST or EST hours
• SQL knowledge is a huge plus

You are

• Customer obsessed and an expert in the customer experience: you are able to think ahead of your client's wants/needs and are able to quickly problem solve
• Detail-oriented and have a proclivity to think ahead and outside of the box
• Versatile and able to adapt to a rapidly-changing environment
• Tech-savvy: you are considered a power-user of the platform and are able to demonstrate all aspects of the platform to customers
• Scrappy: you’re able to balance inidual work, cross-team collaboration, and project management
• Data-driven and analytical
• Ambitious and a go-getter

Company Description

• Build the operating system for Out-of-Home (OOH) Advertising
  • Simply put, AdQuick is the easiest way to buy outdoor advertising.
  • Broadest selection of inventory — our technology builds campaigns based on every available ad location from the large media companies to the sole proprietors. AdQuick also has exclusive access to locations.
  • Fastest process — we're integrated with outdoor ad companies on the backend, so the buying process is seamless and single-threaded, no matter how many different billboard companies your campaign involves.
  • Data-driven — our campaign planning and post-campaign analytics make outdoor advertising more data-driven than it has ever been. Some of our customers include Instacart, Lyft, H&R Block, and OVO music label and we've booked campaigns nationwide.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

We are looking for a product manager with a passion to solve user problems using scalable product features with a delightful user experience. This requires you to think strategically and holistically about business outcomes, while also being able to act tactically and e into the details. You should be able to drive the product/feature in a dynamic business environment.

PRODUCT MANAGER / OWNER  - Hybrid, based in London

ABOUT US

Salesflow is a Sales engagement platform, purpose-built for the B2B SMB space as one of the fastest growing growth hacking tools for startups, sales teams, and agencies. This grew from the pains of many companies looking for effective, affordable, and scalable lead generation by amplifying their Linkedin profile for prospecting in a personalized way, at scale. Bootstrapped from 2 to over 35 awesome team members in under 3 years, in London, across Europe, and in the Americas'. The roadmap is ambitious; combining AI and modern technologies that challenge the status quo and looking for a pragmatic and future-thinking product manager to help us break the internet, ok maybe more like a breakthrough the conversation barrier holding our users from generating even more leads. 

About the product: salesflow.io 

About our crazy awesome international team & company: careers.salesflow.io

THE  ROLE

• Responsible for the strategy and success of our product/features development, from analyzing market opportunities to executing the roadmap.
• Develop product strategies that drive increased efficiency, revenue growth, and client retention
• Managing the entire lifecycle of features: from concept, through the requirements, development, release, and post-release metrics.
• In charge of the SDLC of the product itself and its components.
• Leading the Product Design Team and Business Analysts 
• Responsible for building cross-department processes from scratch, such as Support workflows, Feature Request workflows, etc.
• Working closely with Development, Sales, Customer Success, and other teams within the company to build and enhance our product that drives growth and customer satisfaction. 
• Supporting the engineering team in execution to produce a world-class tool that validates ideas, delights customers, and unlocks speed and scale for the business
• Research market needs and carries out comprehensive customer requirements gathering, feature specs, proper documentation, and impact analysis.
• Serve as a product evangelist and thought leader, who helps educate sales, marketing, and operations teams
• Define and analyze metrics that inform the success of the product development
• Regularly analyses and reports the product performance against various KPIs
• Report directly to the CEO (he’s pretty cool) 

THE PROFILE

• 3+ years in Product Management at a SaaS technology company with bonus points in sales automation or AI-related tools.
• Experience and knowledge in creating an SRD structure and the whole documentation, plus strong business strategy skills i.e confidence in applying Competitor Analysis, SWAT analysis, and other analytical tools, approaches, and methodologies when needed. 
• Strong knowledge of LinkedIn, Salesforce, HubSpot, email automation, workflow builder or marketing automation, or data-driven commercial tools
• Confluence, Figma, and Jira are a must
• In-depth understanding of development methodologies and when to use which, and how to combine them, in addition to a good understanding of deployment and release approaches
• Experience taking products zero to one with a builder’s attitude – you’ll get things figured out and done
• Experience in going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution.
• Strong written and verbal communication including the ability to story-tell your product’s value proposition to colleagues, executives, and  customers
• Understanding different business practices across various cultures
• Enthusiastic and energetic personality
• Accountable, authentic, ambitious, resilient, and passionate for SaaS

THE PROPOSAL

• We offer an international start-up work environment and challenging assignments
• Unique opportunity to learn and grow within an international company
• Competitive salary, bonuses, and generous performance schemes (plus stock options)
• Career growth opportunities in a super fun and friendly team
• L&D yearly budget and a development plan

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3)

The Company

Geckoboard is a software company that helps businesses put data at the heart of their culture and decision-making.

We believe it shouldn't be complicated or expensive for businesses to access their data or visualize it so everyone can understand what's going on. But with most other solutions available – it is, and we aim to level this playing field.

Founded in 2010, over 5,000 customers now subscribe to Geckoboard because our dashboarding tools are affordable, easy to use, and can genuinely change how a team benefits from their data.

And that’s no accident. Our solutions are popular because they’ve been developed and are supported by a talented team of people who genuinely care about the product and customer experience.

The Role

As one of our Customer Support Specialists, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates, you will be the pulse of our users, a customer expert, always ensuring their voices are heard.

Our small but mighty, Customer Success team is spread across the globe, helping to support our customers 24 hours, 5 days a week. Through your conversations with our users, you’ll understand their needs and concerns and anticipate future questions. From guiding them on how to do something or good dashboard design to making recommendations on what features will help them get the most out of Geckoboard for their teams.

You will cultivate a mastery of our product, helping users wherever they need it: email, forums, Twitter, Facebook, live chat, etc., using primarily Zendesk and Intercom, but also Zoom from time to time. You'll also help keep our knowledge base up to date so that we share your insights with the rest of the team and our customers. And your curious nature will find you investigating bugs.

Most of all, as our Customer Support Specialist, you’ll relish every opportunity to inspire, delight, and exceed our customer's expectations. So much so that they share their experience with others!

Why work at Geckoboard?

We’re not interested in “hypergrowth”: Geckoboard has been around since 2011 and we are all here to build a sustainable, long-term business. We have ambitious plans to grow the company, but we will only get there by building a great product that customers love, not by taking on unsustainable amounts of funding and giving up control over our destiny.

Building a supportive, humane work environment is hugely important to us. We believe strongly in the importance of work/life balance. 

On the Customer Success team, we’re proud of maintaining a CSAT (well) above 90% and constantly being praised on customers’ reviews.

Your first 90 days:

• You will learn a lot — about our customers, product, processes, culture and more — through a combination of self-directed and team-supported learning on your onboarding journey.
• You’ll be talking to customers from your very first day at Geckoboard, so by day 90, you can expect to have handled over 400 conversations with customers on a variety of topics.
• You’ll have developed a good understanding of Geckoboard in general and of our most popular integrations in particular.
• You will have settled into the team; you’re comfortable working both independently and collaboratively to ensure customers have a best-in-class support experience. 

You should apply if:

• You’ve worked in a customer support role in a SaaS environment before.*
• You love technology and love to learn!
• You thrive on helping others in a fast and friendly way.
• You enjoy writing and can express even the most complex ideas, clearly and simply.
• You enjoy ing into the details to solve tricky problems and are constantly looking at how you can solve the next problem before it happens.
• You’re comfortable with HTML, Markdown and CSS.
• You're also familiar with or would like to learn SQL.
• You’re empathetic and patient. You take time to understand a customer's needs and know that patience and understanding are the most important ingredients in helping a customer with their concerns. Even the smartest people make mistakes.
• You enjoy a good GIF! 

* Right now, we’re looking for someone with at least 1-2 years of experience in customer support in the SaaS industry, to help scale our team. We know there are great candidates for this position who have worked in other industries or have transferable skills. If that’s you, you're not sure, or you’re interested in joining our team from somewhere else in the world, head to www.geckoboard.com/careers and get in touch. We're growing and we’d love to hear from you and chat about this or future opportunities to join the Geckoboard team!

We’re looking for a senior content strategist and writer to create compelling technology-focussed content for our brand in collaboration with our team of passionate technologists, designers, and product managers. The ideal candidate will be a skilled writer and collaborator with a keen understanding of brand positioning, storytelling and a knack for conveying complex technical, design, or business challenges in ways that are engaging and unique.

Candidates must have strong past examples of articles focused on technology, software design, or strategy.

In this role, you will work closely with our executive leadership, our marketing manager and the broader team to help conceptualize, curate, draft, publish & promote content that inspires our clients and attracts future talent. You will produce content across a variety of formats including long-form articles, case studies, thought-leadership and social media stories.

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 75 smart and erse architects, engineers, product managers and designers, working together remotely and growing!

Please provide a link to your current portfolio with relevant writing samples. (Only candidates with a professional portfolio will be considered)

In this role you will:

• Collaborate across our expert teams and draw on market research and other insights to create unique points of view that will support original and differentiated content
• Bring people together to originate & develop ideas, oversee article briefs and ensure the quality & branding of our content is aligned with our goals and voice
• Quickly build an understanding of Whitespectre’s offerings, solutions, clients & culture
• Convey the complex product and technology challenges that we solve everyday into content that is accessible for our audiences
• Work alongside our Content & Marketing Team (who coordinate and drive the content process)

**We’re excited about candidates who are:

• Experienced content writers, who have worked with Technology & Product companies to both build a sales pipeline for a technology consultancy/partner as well as attract new talent
• Deeply passionate about the use of product management and technology implementation services to solve business challenges
• Able to facilitate & collaborate across multiple internal teams, and are self-motivated to to work on inidual research projects
• Well-organized and outcome-oriented

**Benefits

• Competitive salaries, with payment in USD
• Annual Performance & Salary Reviews, with proactive career management
• 20 Days PTO & 3 Charity Days annually (pro-rated)
• Funded face-to-face meet ups in Barcelona, as well as, South America and Asia
• Assisted Relocation package up to $5k
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives

**Cultural benefits

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Personalized onboardings
• Opportunity to contribute to company-level initiatives
• Work with a broad range of best-in-class technologies
• Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
• Regular brown bag learning sessions
• An emphasis on Work-life balance

**The ‘check the box’ Requirements

• At least 4 years in a Content Writer role working in a technology or product setting/context
• Experience working within a US, UK, or Canada-based company, or with clients in those countries.
• Availability to work part-time or full-time with crossover with the European day

**Interested in applying?

• Apply by completing the form below
• Or email us with any questions on [email protected]

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About cove[

](https://careers.cove.is/jobs/www.cove.is)

cove is a remote-first, growing startup creating a SaaS platform to power commercial office and residential buildings. We power some of the largest buildings in the U.S. with a branded mobile app and operating platform that supports everything tenants want to do in their day-to-day experience, from unlocking doors to reserving space to submitting support requests and ordering food.

For new cove teammates, you have the opportunity to make a big impact at a growing company, in an environment to learn and develop at a quicker pace than you may find at larger organizations. We also value flexibility for our teammates, in terms of both time and being a remote-first company

**

As a Product Manager, you will join our growing Product team and own the roadmap and delivery for key areas of our building experience platform. You will work closely with sales and customer success teams to refine the prioritization and roadmap ahead of us, engage with end-users and analytics data to better understand requirements, and collaborate with engineers and designers to map out and groom epics/stories for execution. We are looking for someone who can execute the task at hand and build for growth: you’ll help develop best practices and systems for product management as we grow.

**

• Product Roadmap + Delivery Management
  • Define product roadmap for segments of our software platform and drive the Product team towards delivering on key features.
  • Ensure the team understands end goals by defining clear story maps, identifying risks and roadblocks, and communicating and collaborating on changes.
• User Research + Discovery
  • Develop a deep understanding of our products and how they are used by clients and end-users.
  • Conduct user research and analyze user data to bring the voice of our customers into important decisions and strategic initiatives.
  • Maintain direct lines of communication with customer success and sales to ensure we are prioritizing our roadmap appropriately
• Build for Growth
  • Support the build out of systems and procedures for user research, discovery, and product management.

**

• 5+ years of experience in software/technology business with at least 2 years of experience as a Product Manager in a B2B SaaS software product or startup environment.
• Strong communication, with an ability to translate complex product requirements from customer needs to engineering
• Experience with agile product development, self-organizing teams
• Experience with frameworks like User Story Mapping and Kanban workflows
• Experience using Mixpanel or other data/user analytics software is a plus

**What we offer

We offer competitive compensation and benefits including

• Competitive compensation packages including employee stock options
• Flexible work schedule ensuring work fits into your life and not the other way around
• Fully covered health, dental, and life insurance
• Monthly perk packs and bi-weekly Town Halls to help your team stay connected
• Macbook and home office stipend to support your personal productivity

"

The Role

Pachama is looking for a Director of Capital Markets to drive the creation and execution of our capital strategy to finance high quality forest carbon projects, reporting to the Head of Finance. Pachama is starting to develop the next generation of nature-based restoration and conservation projects using technology, which involves mobilizing billions of dollars from financial institutions and corporations to landowners around the world. You will be digging into various financing structures and raising capital integral to scaling our reforestation and conservation efforts.

The ideal candidate has a demonstrated interest in climate tech and a track record of structuring innovative financing in complex industries.

Location

This role is fully remote. However, being within 3 hours of Pacific time is preferred for this role given cross-functional communication responsibilities.

Who we are

Pachama is a mission-driven company looking to restore nature to help address climate change. Pachama brings the latest technology in remote sensing and AI to the world of forest carbon in order to enable forest conservation and restoration to scale. Pachama’s core technology harnesses satellite imaging with artificial intelligence to measure carbon captured in forests. Through the Pachama marketplace, responsible companies and iniduals can connect with carbon credits from projects that are protecting and restoring forests worldwide.

What You Will Help Us With:

* Develop capital markets strategy by investigating the full range of innovative financial mechanisms (e.g. debt, project financing, and asset-backed facilities, funds) to support forest carbon development

Experience & Skills We're Looking For:

* 8+ years of related experience in capital markets, investment banking, or structured/ project finance

",

 Note: We are mostly hiring outside the US, paying $1,040/month plus commission.

TO APPLY, send your resume with the following:

1. Please go to https://www.communityphone.org/ and send a 30 second screencast describing what we do. Go to https://www.loom.com/ to download free software to capture your voice, video, and screen, and then send the Loom link of your screencast with your application.
2. Please read through the paragraphs at the website (takes 5 minutes) joshua.energy/enneagram and include your results (your type; eg. type 1, type 2, etc.) in your application.
3. Please write about a time when you calmed someone down who was irritated or upset, how you did it, and how you felt about it.

About You:

You are cool under pressure, adept at calming down people who are frustrated, and excellent at establishing rapport quickly, over the phone, with (mostly) senior citizens. 

People who know you would describe you as a compassionate and warm person, who is intuitive about other people’s needs, and works tirelessly to leave them happy and satisfied.

You are skilled at using software (mostly Zendesk), and can multitask - carrying on a warm conversation while investigating your customer’s needs, and solving their problems. You are efficient with your time, and able to get off calls quickly, while balancing relationship-building.

You’re happy to work US hours, and excited about contributing multiple years to Community Phone, with many opportunities for advancement as you prove yourself. You're excited about working at a high-growth startup, where things can (and do) change quickly, and you must adapt.

This goes without saying, but you have excellent verbal and written communication skills.

Upselling is a big part of the job, and our customer service team sometimes gets calls from people who want to cancel. Your ability to persuade them to stay will make you a huge asset to the team. 

You possess strong organizational skills and keep your word; in this role you'll be scheduling and following through on follow-ups, managing tasks on an ongoing basis, etc.

**What You’ll Be Responsible For:

- Customer Satisfaction: Ensuring every customer has an extraordinary experience whenever they contact us.

- Building Relationships: Our customers are the cornerstone of our business, and you will be the face of our company to them. Each customer matters, and you will treat them with patience, respect, and willingness to help.

- Reducing Churn: Understanding why customers wish to cancel and offering solutions that might convince them to stay.

- Upselling:  You will listen for opportunities to upsell our customers on additional products and services that will save them money and solve their issues.

Shifts:

- We offer shifts from 40 hours a week, and we are currently open from 10 am Eastern Time to 7:00 pm Eastern Time, Monday through Sunday.

Melon Cube Studios is looking for a Game Level Designer for a highly-anticipated game. We are currently leading the way in GameFi by developing an innovative top-down RPG pixel title, with the game having support from some of the largest and most well known investors in the gaming industry. 

We are looking for an experienced and talented level designer to join our team. You will be working on some exciting puzzles and levels. In this position, you’ll be bringing to play your amazing creativity and aesthetics to create the best gaming experiences. 

The salary for this position is between $40,000 to $60,000 a year, depending on experience. You'll also be offered generous equity and this position is a completely remote job.

In This Role You Will

• Create gameplay scenarios that highlight the core mechanics and creative vision of the game. 
• Work hand-in-hand with the game design, art, and engineering leads to create engaging levels, in line with the creative direction. 
• Understand and apply guidelines for creating original level layouts within the game to support specific gameplay rules or playstyles.
• Demonstrating mastery of level design processes including, but not limited to, level flow, engagement design, pacing, storytelling, etc.
• Evaluate game performance and its impact on player experience
• Write detailed design documentations on game concepts and levels. 

What We Offer:

• True remote working - work from anywhere in the world
• Fully flexible hours
• Work with a passionate team in a cutting-edge industry

What We're Looking For:

• 2+ years of experience as a game level designer
• Experience with designing RPG games with a history of well designed games
• Possess a great understanding of game levels, level layouts, drawing maps, architecture, and other design areas related to game level design
• Strong ability to use puzzles and gameplay to create interesting narratives
• Basic to advanced drawing skills to communicate ideas visually
• Basic understanding of pixel art. 
• Thrives on working in a fast-paced, highly collaborative environment

Pluses:

• Love of video games and the craft of level design.

Nansen is looking to hire an Accounting Associate (Intern) to join their team. This is an internship position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

We are a SaaS company looking for a community manager to help us manage and grow our existing communities on Twitter and other platforms.

**Who Is Bannerbear?

**Why Work Here?

**The Job

**_Top Priorities

_Would be amazing if you can also do...

**The Skills You Need

We would expect an applicant to this job to be already active on Twitter / other social platforms.

Note, this is not a customer support role. Bannerbear has a full time customer support team already, but some of this job will entail politely directing users from social media to our email-based customer support team.

Please use the subject line "❤️🐻 Applying for the Community Manager role" in your application so we know that you have read the full job description :)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Immediate Hire Needed + Signing Bonus**

You’ve always been great at editing content and managing freelance content writers… 

In your past work experience, you have overseen a large content operation with other editors that worked under your supervision. 

Now, you’re looking for your next challenge at a rapidly growing company! Well, keep reading, because this page could literally change the course of your career.

**

On The Map is an award-winning digital marketing agency.

We've been featured as an INC. 5000 Fastest-Growing company, have 2 offices around the world, and we help more than 400 clients generate over $40m yearly.

We’re a local marketing powerhouse. We're killing it for our clients - attorneys, roofers, contractors, plumbers, dentists, etc. - and they love us because of it.

Yet our strengths don’t end here, we love e-commerce SEO (we took a site once from $0 to $460k) along with building our own SaaS products like Accessiblyapp.com and Trackright.com.

In 2021, we grew by 27.3% getting us from $4m revenue to $5m. We want to maintain at least the same growth rate through the next few years. By attaining this growth rate we’ll be at $10m+ by 2024.

But for this growth to be sustainable, we need to grow our content department.

That's why we want you to join On The Map as our Chief Editor. 

You'll Be Responsible For

• Overseeing our entire content department
• Editing content and ensuring quality standards are met as well as SEO optimizations
• Training assistant editors
• Manage payroll for freelance content writers
• Ensuring accuracy and thoroughness of all written content
• Managing content workload
• Hiring and training new writers

**

• Two years of experience managing a content team
• Three years of editing experience
• Willingness to adapt to new environments
• Team player with managerial experience

**

• Competitive Base Salary + End Of The Year Bonuses
• Signing Bonus
• Paid Holidays & Unlimited Paid Time Off
• Humana Health Insurance
• Fun Work Environment with Like-minded Digital Marketing Enthusiasts
• Quarterly Allowance For Continuing Education
• Local / Online Training Programs

Job Type: Full-time

Pay: Highly Competitive (DOE)

**

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are currently looking for a responsible and resourceful executive assistant who has an eye for detail and is good at managing their own workload to work from home. 

Duties and Responsibilities: 

Compensations and benefits:

• You will be entitled to Casual/Sick Leaves, National/Festival holidays as stipulated by the law policy in a calendar year. I reserve the right to amend the policies from time to time. You are advised to keep yourself updated  on the responsibilities of your role and abide by the same.

Hi,

I’m Michel, the Head of Product at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,700 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2022 and beyond, we’re looking for a Senior Product Designer who’s passionate about creating amazing product experiences and helping people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary

The job in a nutshell

As a Senior Product Designer, you’ll be responsible for creating products that help hundreds of thousands of users around the world land their dream job. You’ll work on identifying and solving complex design problems, work together with your cross-functional team to shape them to the best experience possible out there and make sure that what gets shipped matches our design standards. 

This is an amazing opportunity for a product designer that is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe! 

You’ll spend time on the following:

• Work through design problems from beginning to end: unpacking the problem, ideating new products and features, prototyping, user validation and finally creating detailed interactions to handover to engineering
• Sketch and prototype ideas to assess viability of a solution early on in the design process
• Validate design solutions with our different target audiences, using both qualitative and quantitative methods
• Iterate on feedback from your cross-functional team
• Collaborate with engineers as they build and ship
• Take an active role in growing our design team, improving processes and collaborating with other designers to make their work and the whole team better

Here's what we are looking for:

• You are inspired by our mission of people in dream jobs 
• You are aligned with our values 
• You have 5+ years of experience as a Product Designer or similar role
• You have a Product Design or UI/UX design portfolio with multiple case studies of products you worked on
• You can think through complex interaction problems with a systematic approach and attention to detail
• You have experience creating complex interaction design, user experiences, flows and prototypes with high-fidelity visuals
• You are able to discuss and explain your design decisions and back them up by applying customer insights and business metrics
• You are comfortable giving and taking feedback, and apply feedback to final designs
•  You can handle multiple projects at the same time and are able to adjust priorities as our business needs change
• You are comfortable with ambiguity and thrive in the fast paced environment of an early-stage startup that is operating remotely around the globe
• You have strong collaboration and relationship building skills that allow you to build cross-functional relationships

We typically expect candidates with at least 5 y. of experience in a Product Designer role to have the skills mentioned above.

Bonus points if…

• You have experience working in a high growth product-led startup
• You have domain experience working in HR-tech and/or SaaS

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to apply by taking this assessment. This will take about an hour and will focus on your soft and hard skills required to succeed in this role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career!

Hi,

I’m Michel, the Head of Product at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,700 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2022 and beyond, we’re looking for a Product Manager who’s passionate about building amazing product experiences and helping people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary

The job in a nutshell

As a Product Manager, you’ll be responsible for creating and shipping products that help hundreds of thousands of users around the world land their dream job. 

Together with a cross-functional team, you’ll take ownership of translating our product vision and strategy into a roadmap, ensure seamless product delivery and drive feedback loops on what has been shipped. 

Your goal is to give our customers and their candidates the best experience possible out there! This is an amazing opportunity for a product manager that is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe! 

You’ll spend time on the following:

• Define a vision, strategy and roadmap that drives maximum impact for your area of the customer and candidate experience
• Drive product execution: gather requirements, define functionality, set goals, deliver with your team against these goals, resolve quality issues
• Work with cross-functional stakeholders (Customer Success, Sales, Marketing, etc.). to factor their requirements into product decisions
• Talk to users on a regular basis: our customers that create assessments as well as candidates taking the assessment
• Leverage data and user insights to create solutions that satisfy and solve user needs
• Create clear and thoughtful documentation that can easily be understood and used by both technical and non-technical stakeholders
• Ensure UX and product-led growth is at the heart of what we build
• Gain a broader understanding of trends in the HR and HR-tech vertical that impact product development
• Work in a collaborative, talented distributed team across the globe

Here's what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You have a track record of shipping and scaling high quality products that effectively service the needs of both customers and the business
• You have creative and innovative problem solving skills and feel comfortable engaging in detailed conversations about strategy and product design with both non-technical and technical audiences
• You are data driven and use that skill to drive strategic decisions for the product you are working on. Making sure we tackle the biggest opportunities in the most effective way
• You’re able to think big, but start small. You can establish a north star for your product while maintaining an agile mindset towards getting there.
• You have a user-first mindset. You’re passionate about understanding their needs and continuously improving their experience
• You have strong collaboration and relationship building skills that allow you to build cross-functional relationships
• You have excellent communication skills (both written and verbal) and attention to detail
• You are comfortable with ambiguity and thrive in the fast paced environment of an early-stage startup that is operating remotely around the globe

_We typically expect candidates with at least 2  y. of experience in a Product Management position to have the skills mentioned above.

Bonus points if…

• You have experience working in a high growth product-led startup
• You have domain experience working in HR-tech and/or SaaS
• You have led detailed short-term product roadmaps while keeping the longer term vision intact
• You have strong experience with UI/UX design, and you are passionate about design and creating beautiful products

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to apply by taking this assessment. This will take about an hour and will focus on your soft and hard skills required to succeed in this role. It’s also a great opportunity for you to get to know our product!

After passing the assessment, your first round of interviews will zoom in on your product management competencies. In two sessions we’ll e deep into product delivery, stakeholder management, product strategy and more.

The final round consists of two interviews with people you’ll collaborate with in the organization and a presentation of your case resolution.

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career!

TrendSpider is seeking a Senior SAAS Customer Data Analyst to work outside the departmental hierarchy to help us analyze and understand our customers better, so that we may improve our products and processes across the company and accelerate our growth. 

**

• Collect and analyze data about TrendSpider customers via existing analytics platforms (Google Analytics, Survey Monkey, InnerTrends, Stripe Sigma, BareMetrics, and our proprietary Cancellation System) or platforms of your choice.
• Generate actionable insights for other TrendSpider departments based on this data with the specific goals of:
  •  improving conversion rates on free trials
  •  increasing renewal rates on existing customers
  •  increasing product stickiness
  •  growing user engagement in the product itself
  •  reducing service cancellation rates.

The challenges you will work to solve

1. Analyze customer behavior data and establish defined customer profiles.
   Use data to define a profile of our ideal customer (trading style, tools used, customer source, demographics, persona, etc.) using collected and computed data (platform usage data, lifetime value, overall spend, mrr, low churn, etc.) Communicate this to the Marketing team so they can work to acquire more ideal customers. (e.g. increase the quality of traffic). Use this data to build a predictive model so we can identify our ideal customers early to convince them to renew faster. 

2. **Analyzing customer renewal data and cancellation/churn reasons.
   **Work to understand the reasons for churn across different cohorts of users and communicate this to the Marketing, Customer Success and Development teams so that they may use this knowledge to improve the product, improve the effectiveness of customer support and training services, and help better inform marketing decisions. Use this data to build a predictive model so we can identify at risk customers early.
    
3. Identify other short term and long term areas for improvement across the company.
   Analyze all aspects of customers’ behavior in correlation with metrics which matter to us (retention, lifetime value, etc) to seek patterns and abnormal correlations or unexpected spikes/valleys. The goal is to invest time into seeking low hanging fruit (discovering obvious issues / identifying quick and big wins).

Qualifications

• Previous experience working on a SAAS project
• Previous experience in developing analytical framework to analyze complex business problems and using analytics to drive business results
• Previous experience to transform, manipulate and analyze data
• Ability to frame business problems into analytical outputs and translate back to business needs
• Ability to construct, manipulate and work with large datasets

Hours and compensation

• Full time with flexible schedule (at least 3 hours overlap with CST per workday) 
• Report to CEO and CTO
• Competitive salary based on experience 
• Sponsored health, dental and vision insurance (US staff only) 
• Flexible PTO policy

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

At Tettra, we make software that helps hundreds of teams create an internal knowledge base to answer repetitive questions in chat and onboard new hires faster. We use our own product every day to help our own team operate too.

We’re a small, 100% remote company that’s growing our customer base and team quickly. We believe in optimizing for the long-term, which means we operate at a sustainable pace and are financially sustainable.

You’ll be the first marketer on the team, which is a unique opportunity to directly impact how we attract new customers and learn how a small software company operates directly from the founders.

**This is a full-time, remote position based in the US.

**

• As our first Digital Marketing Manager, we want you to bring your experience and ideas to help grow our company and attract new customers.
• You’ll own growing our email list of contacts and work to keep them regularly engaged with our brand.
• Manage external creative & content production teams.
• Keep track of how our product changes and send regular product updates to our customers.
• Update our marketing website to reflect product and strategy changes.
• Identify and recruit marketing partners with overlapping audiences and work with them to create shared value.
• Analyze and continuously share your results with the rest of the team.

**

• You have excellent English writing and communication skills.
• At least 3+ years of experience in a relevant marketing role – preferably at a SaaS company or an agency with SaaS clients.
• You are tech-savvy, naturally curious, and have a history of learning new skills or finding an answer through self research. This is especially important in a remote company because you won’t always have someone to ask in the moment for an answer (and is the main reason why we built our product.)
• You love to share your learnings and back them up with data, doing so with tools like Google Analytics, Amplitude, Databox, or an equivalent.
• You have experience with an email automation solution and CMS. Mailchimp and WordPress experience specifically is a plus.
• You excel at self management and can keep yourself organized, productive, and motivated to hit your goals.
• You are US-based and able to overlap with teammates EST to PST timezones.

**

• Competitive salary – Our goal is to hire the best people and compensate them fairly. Our salaries are based on Boston-area rates and we pay the same no matter where you live in the US.
• Asynchronous culture – We are a results-driven team and operate mostly asynchronously. We don’t care where you’re based in the US and what hours you work, as long as you can meet the expectations of your role.
• Flexible vacation – Take time off when you need it. All you need to do is just give the team some notice ahead of time and coordinate coverage. We recommend taking at least 3 weeks off in addition to public holidays, but there are no firm rules. We trust you to take the time you need to be productive.
• Health, dental, and vision insurance – We cover 100% of you and your family’s insurance, including dependents (US residents only)
• 401K matching – We offer a retirement plan with matching (US residents only)
• New-hire success package – We will buy you a new Mac laptop or equivalent of your choice, and provide you a $750 stipend to spend on improving your remote setup like a big monitor, a standing desk, high-quality webcam, or whatever else you need.
• Personal development – Up to $500 per year reimbursement to spend on learning to improve your knowledge and craft through our Free Books & Courses program.
• Transparency – We believe that access to information is key to making the best decisions. Therefore, everyone has full access to business metrics and financial information about the company. You’ll know our revenue, goals, growth rates, and cash on hand so there’s no surprises.

**

• We are remote – We are a fully remote company and don’t have an office. We believe in trust and autonomy. Our internal operating system is geared towards asynchronous communication, common goals, and evaluations based on results. It doesn’t matter if you’ve worked like that before as long as you can ask good questions, collaborate & communicate well in primarily written form, and hold yourself accountable to get your work done.
• We are a calm company – We believe in work/life harmony. Our team works a solid 40-hours per week during whatever hours work for us inidually, then we sign off in the evenings and on weekends to do what we enjoy outside of work — like spending time with friends & family, self improvement, or interesting hobbies. We scope our work to only the most important tasks and get those done by not wasting time on pointless status meetings, brainstorming discussions, or projects that aren’t actually important.
• We use our own product every day – We use our own product to share knowledge and document our processes internally.
• Everyone has a voice – We believe that good ideas can come from anywhere. We hire smart, ambitious people like you because we want to hear your thoughts.
• We are using our leverage for good – We currently donate 1% of all revenue to help fight climate change through Stripe Climate. We also offer discounted Tettra accounts to qualifying nonprofits to help their teams work more effectively to do more good in the world.

At Tettra, we believe that erse teams result in better products and experiences for our customers and are more interesting to work on too. We are an equal opportunity employer and are committed to building a company that embraces and celebrates ersity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

**

• Bachelor’s degree in a discipline relevant to analytics and/or client services (For example Business, Marketing, math, Economics, Political Science, International Relations, etc.)
• Minimum 3 years post-baccalaureate work experience with a fast-growing or Fortune 500 calibre organization
• Willingness to learn from the ground up, no product-specific experience necessary. Our team's backgrounds vary from Client Services to Project Management, Sales, Marketing and several in-between
• Strong track record of work-based success with tangible achievements attributable to you
• Exceptional analytical and quantitative problem-solving skills
• Confidence in regularly communicating complex ideas to internal teams and external clients both verbally and in writing
• Located within the United States or Canada; please note this is a full-time, W2 role. Must be able to pass a background check.

Responsibilities:

• Interact with clients and build relationships while ensuring their needs are being met
• Translate complex business problems into easily digestible narratives
• Facilitate communication between Frontend and Backend development teams, DevOps Engineers, UI/UX Designers and clients
• Assist development team in removing blockers and getting questions answered
• Document requirements provided by the client as user stories and acceptance criteria in a scrum backlog
• Consult on UI/UX design and usability

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

DataKitchen

Cambridge, MA

DataKitchen provides the world’s first DataOps platform for data-driven enterprises. Our platform enables analytic teams to deliver value quickly, reduce errors, and use the tools that they love. 

**Job description

DataKitchen is looking for a technical documentation specialist. This role will work with people from all parts of the company, including product owners and developers, services teams, marketing, and support, to develop, publish, and maintain the following artifacts.

• Comprehensive online and printable product documentation
• Release notes
• Getting started materials
• User training courses

At the time of hire, you must be physically located within GMT+1 (e.g., Italy) to GMT-8 (e.g., WA, USA). We will not consider candidates outside that time zone range because we value close collaboration and working sane hours.

Responsibilities:

• Write and maintain high-quality technical documentation in a clear, consistent and precise style.
• Document complex and evolving software products in an organized and efficient way.
• Create user-focused learning paths that empathize with users facing difficult technical and project problems.
• Maintain and administer the DataKitchen Documentation Library portal and its contents, including online help, context-sensitive help, installation guides, and other reference publications.
• Maintain the DataKitchen DataOps Academy training portal and its resident courses and learner accounts.
• Collaborate with marketing and sales teams to produce consistent product messaging and to reach all target audiences.
• Provide recommendations to developers on user-interface text elements.
• Participate in Agile scrum ceremonies.
• Champion the value of documentation and enlist all parts of the company in the effort.

Desired skills and experience:

• Proven experience producing documentation on complex software products for multiple audiences.
• Experience learning new software products and acquiring in-depth knowledge of their use.
• Experience with help authoring and hosting tools, such as ClickHelp, RoboHelp, or MadCap Flare, and single-sourcing techniques.
• Excellent skills in American English grammar, word choice, tone, spelling, and sentence structure.
• Experience using static and video screen capture tools, performing basic image and video editing.
• Ability to create diagrams and simple graphics to explain complex technical concepts.
• Familiarity with design and layout principles and tools like PowerPoint, Google Suite, Lucidcharts, and Figma.
• Ability to decipher basic application code to gain a general understanding of what it is doing.
• Familiarity with command line interfaces and APIs.
• Familiarity with agile development methodologies and developing content iteratively.
• Ability to collaborate with team members of different cultures and skill levels.

We make our customers wildly successful while respecting each employee and person we work with. We move fast, love and learn from our errors, and fall forward. We embrace Agile Values and Principles.

DataKitchen is committed to being remote-first. Our employees are in the US, Argentina, Brazil, the Dominican Republic, Italy, Portugal, Jamaica, Sweden, and other locations -- including the Republic of No Fixed Address.

We do not work with recruiters. For everyone else, please apply by sending your resume to [email protected]. DataKitchen is an EEO company.

Equal Employment Opportunity Statement: DataKitchen, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable US federal, state and local laws. DataKitchen, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DataKitchen, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of DataKitchen, Inc. employees to perform their expected job duties is absolutely not tolerated.

A background check is required.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Independent Partnership Program

Outline

We provide you with expert guidance, materials, and skills to master the job application and interview process so you can acquire multiple full-time remote positions in the digital marketing space while we run and take care of all the digital marketing requirements and responsibilities for each new job you acquire.

Background

This idea of stacking remote full-time digital marketing jobs came about a little over a year ago.

As media buyers ourselves, we were sick and tired of working full-time jobs handling 15-25 client accounts at one time, with workload and client management always increasing, yet still getting the same abysmal salary.

Then, thanks to the influx of thousands of untrustworthy and underperforming marketing "agencies" tons of businesses started to move digital marketing roles in-house. These businesses hire 1 media buyer to run all the ad campaigns etc for the business itself. But here's the great part: We could now make the same amount of money doing the digital marketing for 1 business as we were for 15-25 different businesses(or clients).

That's where job stacking came in. This opportunity gave us the ability to stack these full-time digital marketing gigs while outsourcing our digital responsibilities and continuing to stack jobs and be the face of each job.

What’s In It For You

Instead of going about job stacking on your own...

Which will most likely lead you to apply for the wrong job roles, hardly ever hearing back from companies regarding your job applications, and if you're even lucky enough to land 1 or 2 jobs, having to rely on risky, inexperienced freelancers from Fiverr to do the work for you.

Ultimately, this will result in you giving up after only a couple frustrating short weeks.

Luckily, that's where we come in!

By becoming and independent parter with WM, we take all the guess work out of job stacking and guarantee you are successful right from the beginning.

Not only will we give you all the resources, tools, and trainings necessary to help you stack multiple remote full-time digital marketing jobs the exact right way, but you are assured to keep your new hard earned jobs for the long-term because you will have the choice to outsource the digital marketing responsibilities of your new jobs to our highly experienced and vetted media buyers.

Final Notes

This is a partnership opportunity. Please submit your resume and application. If you qualify, we will reach out to you via LinkedIn to send over more information on how to get started.

Earnings Potential

Some of our partners have 2-3 jobs pulling in around 8K / month while our more ambitious partners have anywhere from 4 - 8 jobs pulling in anywhere from 12K - 32K / month.

What you put into the partnership is what you get out of it. How many jobs you would like to try and stack or how much you think you can handle is completely up to you.

Lastly

We know this is a unique premise and opportunity. If you don't quite fully understand everything about the program, no worries, we will answer any and all questions or concerns and make sure you 100% understand what exactly a partnership with us entails.

Absolutely No Fees or Payments Are Required To Become An Independent Partner.

AmaZix’s PR and Marketing ision handles day to day operations of community management, social media content creation, long form and visual content creation for various blogs and news sites (i.e.: earned media, paid content, Medium), in addition to marketing research, strategies, and ongoing implementation (i.e.: viral giveaways, contests, email drip campaigns, etc).

Now is your chance to become the newest team member of the User Acquisition (PPC) team.

Applicants should be prepared to work in an online remote environment, utilizing Telegram, Discord, and Zoho Projects for collaboration and work assignments, and are expected to learn and become well versed in multiple projects being represented by AmaZix.

-Requirements & Responsibilities-

Engage in Strategic Planning to improve brand awareness, engage social communities, drive traffic and leads to clients websites.

Extensive knowledge of social media platform inner workings, efficiency workflows, and platform limitations.

Comfortable establishing look-a-like audiences, setting geographic and demographic filters on common ad platforms

Must have sharp knowledge of Onpage, Off Page SEO & CRO Techniques

Excellent working knowledge of common SEO tools (Ahrefs, Screaming Frog, Semrush, Google Analytics, Google Search Console,  Google Ads, KeywordsTools.io, Hotjar)

Must be familiar with all the PPC Platforms

Native Advertising, Programmatic & Other Digital Marketing Channels will be Plus Point

-Qualifications-

• Self-starter, ability to remain focused and work diligently 100% remote from home with minimal management direction
• Strong, professional written and verbal communication skills in English (REQUIRED)
• Past experience in digital marketing, PPC, and SEO workflows (min. 5 years experience or more. Please list references when submitting a resume.)
• Must be familiar with Facebook Business Manager, Twitter Business Insights, Ads Manager, and preferred experience with Zoho, Telegram, Slack, and Google Products
• Ability and confidence to manage a minimum of 8 - 12 accounts on a monthly base
• Excellent knowledge of cryptocurrency trends
• Ability to work independently, under pressure, and in a fast paced changing environment
• Be responsive and respect deadlines while taking the initiative to create own deadlines and expectations for supporting team and client
• Intensive time management in order to complete tasks on one's own time schedule
• Ability to work well in a collaborative environment
• Strong interpersonal skills and a team player with a positive attitude and eagerness to learn
• Time management: the ability to multitask and prioritize deadlines
• Maintain a good level of design quality and strong work ethic
• Willing to contribute and work as a team

Enjoy working remotely with a erse team in a challenging and changing market segment. Company culture promotes and encourages out of the box solutions and new ideas. Get the chance to learn new Blockchain projects early in their development period before they come to market.

**

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

**

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

Your key areas of focus :

We are expanding our CRM team and are looking for a CRM Specialist to join us and support our expansion.

This role requires at least a year of CRM experience working on conversion improvements and lifecycle communications across multiple channels, ideally for an application-based business, with a strong analytics experience.

Working closely with the CRM Lead, you will work on:

1. Improving existing and designing new cross-channel marketing automation and customer journeys.
2. Analyze results and propose new data-driven iterations and automation.
3. As a member of the CRM team, you’ll also take a vital part in helping to launch new markets and work on cross-team projects across Growth Marketing

In your first few months you’ll:

1. Maintain, iterate and improve our current onboarding communications for new users
2. Design and implement new marketing automation towards retention and reactivation of our churned users
3. Create a marketing automation testing plan
4. Run the marketing automation execution and reporting

What you bring to the table:

• Experience in running lifecycle communications in a marketing automation platform (we use Braze at Sendwave)
• HTML, CSS, and Shopify Liquid (or similar) coding proficiency
• Aptitude for logical thinking and marketing workflows construction
• Project management skills and a track record of meeting deadlines
• Understanding of performance marketing metrics
• Native or fluent in English
• Work authorization: You must possess the right to work in the country you apply for
• Provide wider time zone coverage for the CRM team by being based in the Americas

Bonus points if you:

• Have used Braze and Looker before (if not, similar tools)
• Speak Spanish - a lot of our users do!
• Are proficient in any other language our users speak
• Have SQL skills
• Have experience working for an app-based business
• Are a self-starter, take initiative, and require little day-to-day direction to be successful
• Are driven by numbers, able to work autonomously, and understand that teamwork is key to success
• Are passionate about achieving Sendwave's mission and are excited at the prospect of lowering remittance costs for the communities we serve.

**

• Location: For this role, we are targeting candidates in the US, Canada, or Costa Rica.
• Our company is 100% remote, and has been since we were founded. Sendwave hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Recruiting team can help answer any questions about location as we move further into recruiting process.
• Compensation is localized based on where the applicant has the pre-existing legal right to work and where they will do the majority of their tasks:
• US USD Level 1- 65,752 | Level 2 80,000
• Canada CAD Level 1- 89440 | Level 2- 102,749
• Costa Rica CRC Level 1- 26,076,260 | Level 2- 30,523,634
• For this role, we are anticipating travel for about two weeks out of the year, for companywide and team-level meetings.
• Major benefits:
• Subsidized health insurance and retirement contribution matching (both vary from country to country)
• 26 weeks of fully paid parental leave and subsidized fertility assistance
• Unlimited vacation with a 20-day minimum requirement
• $10,000 annual charitable donation matching

#LI-remote

**

• Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
• Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.

We are looking to expand our sales representative team we are looking to hire a driven Sales Rep who would take inbound sales appointments with potential customers and clients.

We are extensively growing our organization with a team that operates from a foundation built on community, positivity & teamwork.

The responsibilities include:

• Connecting with leads who don't book an appointment
• Converting sales appointments into closed deals
• Preparing proposals and solutions for potential customers
• Answering customer questions about our features and benefits
• Following up with potential customers
• Making sure company products are delivered to customers in a timely manner

Benefits of this position are:

• Fully remote (work from home)
• Flexible hours (within reason)
• Pre-booked inbound sales appointments
• Competitive on-track earnings with bonuses

Requirements

• High school diploma or GED
• Sound consultative selling skills
• Strong negotiation skills
• Strong follow up skills
• Strong pipeline management skills
• Effective communication skills
• Exceptional customer service skills