Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

We’re looking for a product-minded and quality-focused Software Engineer who cares deeply about providing a flawless user experience by developing end-to-end automated tests and enhancing test coverage across our product.

At Fleetio, we ship code swiftly and continuously. We rely on different forms of testing (manual and unit tests) to ensure a high-quality release. You will drive end-to-end testing with the ultimate goal of enabling our product engineers to ship features with a high degree of confidence!

We are impacting how our customers manage their fleets, and you will play a significant role in helping shape a key sub-domain within the platform.

_This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.

**About us

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleets. You can learn more about our platform here. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised a $21M Series B in late 2020 and are on an exciting trajectory as a company. You can read more about it here.

More about Fleetio

• Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU
• Fleetio Go overview video: https://www.fleetio.com/go
• More about the Fleetio platform: https://www.fleetio.com/features
• API docs: developer.fleetio.com
• Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register

**What you'll be doing

As a Software Development Engineer in Test for our web app and API, you will:

• Develop, own, and maintain our automated end-to-end test coverage for our web application
• Demonstrate measurable impact by tracking and improving metrics related to release quality
• Ensure automated tests are fast and reliable and provide effective feedback to our team about regression issues
• Work closely with our Product Quality Analysts to create feature maps and critical path
• Drive adoption of automated testing frameworks, tools, and best practices
• Build tooling and visualizations necessary for engineers to track coverage
• Provide our engineers with a solid foundation and framework to build features with automated test coverage and ship with high confidence!
• While you will own and drive the automated end-to-end tests, you will have the opportunity to contribute to the product and platform engineering teams by developing features for our web app as necessary (if you wish).

What's in it for you

• Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. You will build software used by people all around the world. So many different companies and organizations operate a fleet each day, and Fleetio is a good fit for most of them (it’s a huge market).
• Work remotely (within the United States, Canada, or Mexico) or at our Birmingham, AL HQ. Over 80% of our Engineering Team works remotely (including our CTO), and we have promoted a strong remote working culture since the beginning (2012).
• We place great emphasis on work/life balance. We have families and hobbies and know you do, too.

**Our team

Our Engineering and Product teams are structured as autonomous squads that execute within one focal area toward a defined product vision. We're hardcore believers in easy-to-use software, and our main goal as Product Engineers is to quickly and continuously deliver meaningful value to our customers. We've optimized our CI/CD tools and processes to easily get code into our production environments, resulting in an average of 40 deploys per week. See what our team has to say about how we work in their own words here. You can also learn about the interview process here.

Requirements

• Strong experience with automated end-to-end testing and testing frameworks (such as Cypress, Capybara, Puppeteer, RSpec and Jest)
• Proficient in crafting quality code using Ruby-on-Rails, JavaScript
• Experience consuming RESTful APIs (Ruby on Rails, Node, or similar)
• Knowledge and deep understanding of different testing methods (unit, integration, end-to-end tests)
• Excellent written and verbal communication skills
• BS in Computer Science, Engineering, or equivalent real-world experience
• Be sure to mention "coffee" in your application so we know you read this

Considered a plus

• Experience with mobile testing frameworks such as XCUI and Espresso
• Experience with CircleCI, Heroku
• You know a thing or two about the fleet management industry

Benefits

• 100% health/dental coverage (50% coverage for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 8 company holidays + 2 floating holidays
• Parental and bonding leave
• Dependent care and medical FSA
• Short and long term disability
• Community service funds
• Professional development funds
• Health and wellness initiatives
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012 

_For Non-U.S. based candidates, Fleetio offers a country-specific competitive benefits package.

Not quite what you were hoping for? Check out our other engineering roles here**.

_Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate ersity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

☀️ Highlights ☀️

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We’re a remote-first VC backed startup with ~25 team members, distributed across the Americas and Europe. Learn more about our team, company, and culture here.
• Looking for a Junior Account Executive with SaaS experience living in Americas/Europe to join our fast-growing Sales team.
• Salary: $50k base + commission (OTE $100k) + equity.
• Other benefits include Macbook, home office budget, company offsite, open vacation policy, for US-based employees: health insurance and 401k
• Our application process is different to others — we think interviewing isn’t the best way for either party to assess fit, so we try to resemble working together.

The Junior Account Executive (Jr. AE) role

**Why now is a great time to join Chameleon! 🦎

You would be joining a team that has found its groove and is excited about scaling, and a product that has customer love, but with tons of potential to transform how SaaS works.

Our customers (read case studies here) find a lot of value in what we offer; we have a high win rate in the market and a great retention and upsell rate.

We’re a team of ~25 (up from ~5 about 18 months ago) and we have two great AEs in our budding sales team. It’s a great chance to join at the ground level and shape the future of the company, and accelerate your career.

**

1. Help source opportunities
   • Review inbound leads (those that signed up for the product, our content, or engaged in chat) and send outbound emails to qualified people to book meetings
   • Review these accounts and seek out other prospects/leads that we should engage with and proactively email them to initiate conversations or meetings
   • Research leads, accounts and come up with creative ways to personalize content
   • Build out different email campaigns depending on scenario
2. Gain experience of the full sales process as you transition to AE (within 6 mos)
   • Gain a strong understanding of the product so you can answer product questions
   • Collaborate with AEs to run our consultative sales process (avg. ~2 month cycle) from discovery call to agreement signature and kick-off
   • Run the sales process for smaller customers, including conducting demos of key functionality

**

• 1+ years working as an SDR/BDR or in product management
• 1+ years working at a SaaS startup (<50 employees)
• Strong interest in product, UX, SaaS
• Comfortable grasping technical concepts (e.g. DOM structure, CSS attributes, APIs, front-end frameworks etc.)
• Fast learner and expects a steep career trajectory
• Enjoys research and writing creative, compelling copy
• Hates fluff and "sales tactics" — we bring a consultative, intelligent, informed culture to sales, not a brute-force or pushy approach.

**

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You live in an Americas or European timezone (i.e. based in 🇨🇦 🇲🇽 🇧🇷 🇨🇱 🇬🇧 🇫🇮 🇵🇹 🇪🇺 🇿🇦 etc.)
• This is your single full-time job (it won't be part-time, hourly, temporary etc.)
• Fluency (written and verbal) in English

👓  See the full job description here

☀️ Highlights ☀️

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We’re a remote-first, Series A startup with ~25 team members, distributed across the Americas and Europe. Learn more about our team, company, and culture here.
• Looking for a Mid-Market Account Executive with 2+ years experience selling $15-50k/year B2B SaaS to mid-market companies (preferably semi-technical buyers)
• Salary: $70k base + commission (OTE $140k) + equity.
• Other benefits include Macbook, home office budget, company offsite, open vacation policy, for US-based employees: health insurance and 401k
• We feel our application process is different to others — interviewing isn’t the best way for either party to assess fit, so we try to resemble working together.

The Mid-Market Account Executive role

Why now is a great time to join Chameleon! 🦎

You would be joining a team that has found its groove and is excited about scaling, and a product that has customer love, but with tons of potential to transform how SaaS works.

Our customers (read case studies here) find a lot of value in what we offer; we have a high win rate in the market and a great retention and upsell rate.

We’re a team of ~25 (up from ~5 about 18 months ago) and we have two great AEs in our budding sales team. It’s a great chance to join at the ground level and shape the future of the company, and accelerate your career.

**

• Run our consultative sales process (avg. ~2 month cycle) from discovery call to agreement signature and kick-off
• Become an expert on Chameleon and our space (product-led growth, self-serve UX, SaaS) including use cases, best practices, competitive field, common objections etc.
• Send compelling emails to leads to nurture opportunities and book calls (We do have SDR capacity to focus on booking discovery calls, but expect AEs to send nurture emails, campaigns, and run discovery calls.)
• Showcase our product and specific features on calls, videos, emails, and answer deep questions in a thoughtful, consultative, and knowledgeable manner
• Manage commercials process, including liaising with our legal team and others to agree price points, and obtain signatures
• Improve our sales materials, such as decks, one-pagers, wiki etc. in collaboration with the wider team (marketing, ops, product etc.)
• Build our sales process and function to be more efficient and successful with ongoing scrutiny and constructive ideas

Skills and experience that will aid success in this role

• 2+ years experience in AE role (prospecting and closing) selling $15-50k ACV SaaS deals to mid-market (100-1000 employees) companies Preferably working with semi-technical buyers, ideally product teams
• 1+ years working at a SaaS startup (<50 employees)
• Excellent listening skills and ability to react intelligently based on what you hear
• Fast learner and expects a steep career trajectory
• Strong interest in product, UX, SaaS
• Interest in and aptitude for understanding technical topics (e.g. knowledge of front-end frameworks, data flows, DOM structure, CSS attributes, APIs etc.)
• Hates fluff and "sales tactics" — we bring a consultative, intelligent, informed culture to sales, not a brute-force or pushy approach.

**

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You live in an Americas or European timezone (i.e. based in 🇨🇦 🇲🇽 🇧🇷 🇨🇱 🇬🇧 🇫🇮 🇵🇹 🇪🇺 etc.)
• This is your single full-time job (it won't be part-time, hourly, temporary etc.)
• Fluency (written and verbal) in English

We are a fast-growing Shopify Plus Partner agency looking for an account manager to lead strategy for our  Facebook, TikTok, and/or YouTube accounts.

Our agency website is here: https://loop.club

Some of our clients include 7 and 8-figure eCom brands like: Free Fly Apparel, Road Runner Sports, Feetures Socks, and many more.

We are looking for rockstar strategists with a media buying background. 

Your job is to take the lead on a few client accounts - working with a small team of channel managers, your Account Manager, and video editors as well as the client, to strategize about what needs to happen, communicate it to everyone, and get it done.

Responsibilities:

Qualifications:

We are a fast-growing Shopify Plus Partner agency looking for an account manager to lead strategy for our  Facebook, TikTok, and/or YouTube accounts.

Our agency website is here: https://loop.club

Some of our clients include 7 and 8-figure eCom brands like: Free Fly Apparel, Road Runner Sports, Feetures Socks, and many more.

We are looking for rockstar strategists with a media buying background. 

Your job is to take the lead on a few client accounts - working with a small team of channel managers, your Account Manager, and video editors as well as the client, to strategize about what needs to happen, communicate it to everyone, and get it done.

This role is for someone who knows how to grow an eCommerce business. You’re comfortable talking about ROAS, MER, and CPA, and know which channels to test to drive performance and scale. You can speak to Shopify, Facebook, Google, and Email Marketing, and have run at least one channel professionally. You have successfully scaled businesses and can speak clearly about what you did to achieve it.

If this is you, you probably know it already. 

This is a full-time, remote role.

Important Qualifications

SUPER Important 

What You Get When You Work With Us

As the Talent Operations Manager, you’ll join a erse multi-functional team that is shaping the way Automattic is supporting hiring, onboarding, and growth for a company of 1900+ people (and growing). You’ll be working closely with senior business leaders from across Talent, our Business Units, Finance, and HR from across the world.

You’ll report directly into the Head of Talent and will have a team of four working across analytics, talent strategy, and recruitment excellence - with “building for scale” being at the root of all the things you’ll do.

**SOME OF THE THINGS YOU’LL BE DOING:

• Business unit partner relationships: Collaborate with recruiting teams, finance, and business units to maintain a seamless requisition and approvals process.
• Program Development: Manage and iterate on our employee referral program and engagement process. Analyze data and make changes as necessary to aim for 30% or more of our candidates to come in through referrals. Ensure that referrals are a erse source of candidates. Help launch recruitment ersity initiatives while measuring successes and milestones.
• Tools and Systems Management: Review and optimize our sourcing tools, ATS, hiring platforms and channels, and career site. Manage all ATS and recruiting software integrations, implementations, and change management. Drive thorough documentation and share across the appropriate teams. Maintain vendor relationships.
• Data and analytics: The Talent Analytics team reports to you. Together, you will manage data collection through candidate and hiring manager surveys. Optimize our current tools while identifying others that would benefit the organization. Create and maintain dashboards with as much data as available. Develop a plan for regular reporting to various audiences and levels of understanding of recruitment data. Track and report on the successes of our partnerships, including job boards and branding partnerships. In collaboration with Talent leadership, create meaningful OKRs and performance metrics across talent and recruiter performance.

WHAT WE’RE LOOKING FOR:

• Scale; someone who’s already experienced the journey of scaling beyond 2000 people and wants to jump back into the thick of things. 
• Recruitment operations; demonstrable impact within a recruitment operations role in your current or previous company. This doesn’t mean you’ve held the title but your work should show experience within this side of recruitment.  
• Data and analytics; creating and maintaining dashboards, creating meaningful OKRs and performance metrics across talent and recruiter performance.
• A “people first mentality”; you genuinely care about the people you’re leading and partnering with and will treat them with the same respect and care you’d want to them to treat you with.
• Communication excellence; due to our distributed, remote culture, communication is oxygen at Automattic, so an excellent ability to communicate and present over multiple mediums (Slack, Google Docs, Zoom, etc) is required. 
• Partnerships; can work cross-functionally and get buy-in from stakeholders.
• Data driven outcomes; have experience with developing and using metrics to improve outcomes.
• Self-motivation; enjoy taking an idea and running with it with minimal supervision.
• Leadership and coaching; comfortable delegating tasks within your team and with peers, and knowing when someone needs to improve in one or another area and can provide that coaching or can get them the support they need. 

**ABOUT AUTOMATTIC

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source and the vast majority of our work is available under the GPL.

**DIVERSITY, EQUITY, AND INCLUSION AT AUTOMATTIC

We’re improving ersity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to ersity, equity, and inclusion and our Employee Resource Groups.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

We are all about connecting the web. What began in 1975 as a Microcomputer, multifunctional computer technology specializing in programming and Basic software/brand collaborations have transformed into a global force that joins together industry leaders and hopefuls. 

Through our flagship of administration's legislative program, conferences, and monthly webinar sessions, we bring together technology, the Internet web, and entrepreneurial mavens to network, inspire, and lay a significant impact on improving one another.

With our SIMPLY Digital Network, we assist brands to develop sustainable functional devices, software, and Apps. influences marketing campaigns and works with our roster of top programmers and developers in the digital sphere on tech strategy, brand partnerships, and content innovation.

In both the digital and the real world, simply strives to bring people together in a kind environment and provide everyone, with the tools to thrive in the technology industry, obligating to the high demands of the needs of urgent hiring in filling the position for the role of a Customer Service Representative.

Job Duties/Responsibilities:

•  Answer and direct phone calls
•  Organize and schedule appointments
•  Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos,letters, faxes and forms
•  Assist in the preparation of regularly scheduled reports
•  Develop and maintain a filing system
•  Update and maintain office policies and procedures
•  Order office supplies and research new deals and suppliers
•  Maintain contact listsBook travel arrangements.

Work Hours & Benefits:

40 Hours Weekly.

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.

Skills/Qualifications:

• Virtual assistant
• Office management and procedures
• Prioritize work
• MS Office
• MS Excel
• MS PowerPoint
• Time management
• Attention to detail and problem solving
• Verbal communication skills
• Strong organizational with ability to multi-task.

Education and Experience Requirements:

High school diploma or equivalent education required.

Knowledge of appropriate software including: Microsoft Word, Excel and Outlook, Microsoft PowerPoint and Adobe Acrobat.

**Job Description

We are looking for an assistant editor to join the Quality Nonsense team. You will be helping our Editor create content for Commodity.com and HotDog.com. This process involves researching topics and writing and editing posts.

**Task Examples

• For any given site, determine the audience for the site and the average length of blog posts or articles on it.
• Run a Google site search for terms of interest to us like “movies” or “oil.”
• Find competitors for a given website and then perform a content gap analysis between two sites.
• Write a creative brief for a listicle that targets a particular website.

**About us

HotDog.com provides information for cord-cutters -- people who are abandoning cable and satellite TV. Most of this content deals with streaming services like Disney+ and Sling TV. But we also discuss antennas and related technologies. And we write a lot about what is on TV -- including movies, shows, and sports.

Commodity.com reviews online commodities brokers, teaches beginning traders about commodities and provides other basic trading information. You don’t need trading experience but you will need to become familiar with the pages on this site.

You will have the opportunity to join a team working remotely for more than 10 years, across 8 different countries. Over the last decade of working remotely, we’ve developed unique processes, systems and ways of working that help us get things done (both on time and of the quality we expect of ourselves).

We use a few popular tools you may have used before:-

• Slack, for teamwork and day-to-day chat
• Google Docs/Google Sheets for collaborative documents
• WordPress to power our sites
• Trello to keep organized and meet deadlines

**Requirements

• Native English speaker, bilingual, or fluent English (we work in US English, but you can be based anywhere).
• Beginning to intermediate understanding of SEO, Gap analysis, Keywords
• Google site search and other online research & fact-checking skills
• Google Sheets - filtering, sorting, basic formulas, creating reports
• Accurate data entry

**Requirements for everyone joining our team:

• Excellent communicator (remote work is otherwise impossible)
• Willing to follow instructions (eg, how to invoice correctly)
• Happy working solo (ie, without micromanaging or nagging)
• Well organized (ie, deadlines get met, without excuses or exceptions)
• Rock steady reliable – your word is your bond
• Will work our way – it will differ from your past experience
• Introverts will thrive in our team (we do have the odd extrovert too)

Helpful to have:

• WordPress knowledge
• Basic HTML
• Writing creative briefs for writers

**Pay & Workload

We pay well/fast, and presently have as much work as you can handle.

Rates vary in line with your commitment. You will get paid monthly in US dollars (by wire transfer).

We are looking for a commitment of 20+ hours/week. There are no set hours, and you can work when you choose in any time zone and in any location – provided you meet deadlines. Did we mention how important delivering to deadline is…?

We don’t micro-manage; you will be expected to meet deadlines without exception, and without us hassling you.

**

We’d love to hear from you!

We’ve set up a quick typeform survey to collect your details and resume - it should take no more than 10 minutes to complete.

We're looking for a reliable, skilled Project Manager / Coordinator for a 3-month contract for approximately 32-40 hours per week.  This engagement could be extended.

The ideal person is...

• reliable & resourceful
• good at reviewing and improving processes
• familiar with using Asana as PM tool.  So much they can make recommendations on setup/structure/flow
• competent in documenting process, requirements, and the like (written or even Loom videos)
• comfortable creating SOPs
• comfortable running a meeting to ensure project has clarity and action items are set
• familiar with terms in building websites (systems, designs, etc.)

Responsibilities

• Setup/own Asana for Digital team which includes, creating tickets, unblock tickets, comment/tagging users for updates
• Gather requirements for new projects/events and document in Asana
• Assist in creating training and how to documentation for working in Asana and other systems
  • Liaison between departments to ensure project build stays on schedule
• Document and make improvements to process.  Create standard operating procedures
• Setup & run meetings with the goal/agenda front of mind
• Support Digital Creative Director and digital team
• Provide updates as necessary to key stakeholders

IMPORTANT: Must be available during 9a-5p EST

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

The People team at Paymentology is actively shaping the future of the company and communities we work with. The team is looking for a dynamic, creative, and thoughtful Culture & Engagement Director to contribute to our global success.

This role is intimately involved with the learning, engagement, culture and experience of our people, requiring you to drive projects and dialogue around designing and retaining a high performing, innovative, and supportive culture that aligns with our progressive vision of an agile, remote future.

The Culture & Engagement Director will have the responsibility to help create and deliver a seamless and positive experience across all dimensions. You will lead, design, build and deliver a wide range of learning solutions and help to build engagement within Paymentology.

**What you get to do:

You will strongly identify with our culture of being people-oriented, flexible, adaptable, and creative as you will be working in collaboration with other teams to influence learning and engagement solutions to the business (e.g. working with internal comms to embed and reinforce a purpose led culture.)

You are humble, nimble and eager to develop, as you actively seek feedback on the impact and effectiveness of our learning and engagement initiatives, to enable an environment of continuous improvement across Paymentology.

But most of all, you are excited to join Paymentology, where you will always be surrounded by great people who genuinely care about you, collaborate, and together strive to build the most impactful plans for our people.

You thrive in an international team, as you will have the opportunity to travel and spend time with our teams across the world (up to 20% of your time).

**What it takes to succeed:

Action-oriented: You know how to get things done. You operate with urgency and efficiency. You know how to identify problems and love to develop plans that embed our values and behaviours.

Culture champion: You love working with people from around the world and know how to excite them. You understand that Culture & People are the core of who we are.

Team player: You love collaborating and sharing ideas. You like learning from your peers. You are ready to roll up your sleeves and support as needed, taking ownership.

Clear communicator: You communicate clearly and concisely. You’re great at getting and giving respectful and valuable feedback.

Professional: You are mature and reliable. You strive to learn and grow your skills.

Highly organised: You love to measure, monitor, and analyse the impacts and risks of any solutions that you develop and deliver to the business, including any dependencies on other projects or solutions.Passionate: You care about inclusion. You want to work remotely and feel inspired every day. You want to change the world through championing leading edge learning and engagement practices.Enjoy: The work we do is serious but that does not mean we do not know how to have fun. We know how to have a good time and you should too.

Bonus points:

• Humanities or Psychology degree (or higher)
• Coaching and mentoring experience
• Fluency in English and at least two other languages
• 6+ years of experience in (fintech) start-up environments

This is a full-time, 100% remote role preferably located in our Europe timezone, as we will require substantial coverage of business hours in EMEA (UTC 3+/- hours).

**What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.

_We focus on building strong, erse teams built from different backgrounds,  experiences & identities.

**

Discourse is a global company with a product that is 100% open source. Our team is 60 people and growing, and we’re excited to bring on our first experienced marketing expert who will report to our Chief Operating Officer and own our future growth efforts!

Discourse is transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and blockchain/web3 spaces.

**

Our business is primarily conducted in the US but this role is fully remote and we’re accepting applicants from any timezone.

We are currently in a growth phase and while we have made some great headway with our marketing efforts recently, we are looking forward to welcoming an experienced marketing professional who can support our future efforts.

As such, this Growth and Marketing role has two equal focuses – ensuring that our existing customers are happy and successful, and exposing Discourse to new audiences. You’ll spend the bulk of your time working with leaders to refine and execute our company wide marketing strategy, building and executing strategies to drive product demand, collaborating with the sales and product teams to coordinate brand awareness and marketing efforts, and coordinating content creation for our blog.

**

• Has 5+ years of experience in a growth marketing role at a startup.
• Is detail-oriented, proactive, and has excellent organizational skills with the ability to make decisions quickly.
• Works well independently and remotely. You should be comfortable managing your own time and prioritising your own work. We have no central physical office and are 100% remote!
• Has strong written communication skills. Most of your interaction with team members will be in writing, and we use our own software, Discourse, for most communication.
• Has a knack for implementing processes, technologies, and solutions for a fast-paced environment.
• Is kind to their co-workers. We believe in having a welcoming workplace where people with erse backgrounds and cultures meet together to create something great.

**

• Performing competitor and consumer analyses to shape new undertakings
• Creating content to amplify our brand via our blog and other platforms
• Establish positioning, identifying target audiences and developing marketing plans
• Leading the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
• Creating, managing and experimenting with new customer acquisition campaigns
• Managing SEO efforts (although we don’t focus heavily on this at all)
• Building and maintaining the Marketing tech stack and ensuring the data output of those tools aligns with the Sales tech stack’s data output

**

We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which include a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!

Given our globally distributed nature our salary range for this role is broad, but we will be happy to discuss an appropriate range based on your geographic location.

Lastly, we believe in having a welcoming workplace where people with erse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending a cover letter and resume to [email protected].

**

Modern Tribe is looking for a talented Product Owner to join our Incubator team.Modern Tribe’s Incubator team works across the LW Family of WP brands, which includes one of the largest Learning Management Systems (LearnDash) and the largest open-source calendaring and events framework (The Events Calendar). We are looking for an experienced product owner to help us improve the user experience for our existing products as well as help us develop new products already in the works.

Our team needs a strategist to support design and dev teams by providing research, goals, and requirements to inform creative ideation on features and presentation of content and technical scope. This role requires an understanding of the product development cycle, how to release and when to release, how to target an MVP, and guide a product roadmap successfully.

Above and beyond your inidual talents, we’re looking for someone to join our team. We’re a very collaborative bunch, eager for feedback. The work we execute is the product of the team. If you’re excited about learning from others and helping others – you’ll find a good home here.

**

Modern Tribe is committed to a culture that embraces ersity and inclusion. We foster an environment of collaboration, open engagement, fairness and respect regardless of differences in age, race, disability, national origin, gender identity, religion, sexual orientation or veteran status. As a hybrid workspace ranging from distributed contractors to traditional employees, we value the unique perspectives and experiences of our global team.

We come from all walks of life. We are small business owners. We are tattoo aficionados and 80’s movie buffs and ex-pats. We are homeschool teachers. We are single parents. We are musicians, college drop-outs, and entrepreneurs. We are travelers, feminists, runners, volunteers, and makers. We are a Modern Tribe.

Everyday we strive to fulfill our motto: live well and do good work. We hope you will consider joining us.

**

• Develop User Stories: You understand the business, market, and user needs for our client’s products and are able to produce well-defined user stories.
• Research and definition: You have experience with user research, moderating user and stakeholder interviews, and broad requirements gathering.
• Backlog Grooming and Feature Roadmapping: You are able to facilitate Backlog Grooming meetings and develop product roadmaps.
• Technical or creative: You understand firsthand what goes into executing a digital product. You have a general idea of how complex tasks are and can competently channel the perspective of designers or engineers who may not be present in the conversation.
• Design and engineering work: You understand what makes a great user experience (both the front-end user and the admins/editors). You collaborate with creative and engineering to ensure we do good work. If you approve of the work created by the team, we can assume it’s good work.
• Figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to layout your argument in a well-structured, data-informed, written narrative.

**Personal Competencies

• Strong communication skills
• Experience working as part of a remote team
• Self-motivated, detail-oriented
• Strong organizational skills
• A methodical approach to all tasks
• Ability to prioritize workloads and meet deadlines
• Ability to work on multiple projects at the same time and complete tasks in a timely manner
• Ability to work remotely with little-to-no supervision is a must
• Excited to be part of a team with the potential for a long term relationship
• Fluent English speaker

**

• 3-5 years of experience working as a Product Owner ideally on a distributed web design / dev team
• Experience performing user and stakeholder research
• Experience Identifying, documenting and translating requirements into executable plans that adhere to both timeline and budget.
• Experienced with WordPress: You have experience working on high-scale WordPress installs and an understanding of the WordPress community and recent developments in WordPress.
• Demonstrable history of digital product definition
• Understanding of product development lifecycle
• Competency in code – this is not a developer position, but we expect a general understanding of how technology works
• Passion for detail and standards
• Proven ability to conduct user testing
• Experience in interpreting analytics
• UX & IA Skills – wireframing tools, site mapping tools (i.e. Figma + Miro)
• UX strategy processes i.e. affinity mapping, user research, user journey mapping, etc.

**Bonus Points

**

• Demonstrable history of designing and shipping products for web and mobile
• Proven leading skills, including working with remote team members.

**

Work from anywhere in North, Central or South America. If your timezone is outside of US business hours but you work at least 4+ hours of overlap each day, let's chat. You must be fluent in English. You just need a computer and a strong wifi signal to support daily video chats with the Tribe.

**

This is a part time role 15-20 hours per week. Pay range is USD $60-70 per hour commensurate with background, qualifications and experience. We often start our freelancers on a one time contract position (though we are always seeking long standing relationships with awesome people).

**

We believe that distributed working is a way of life. We understand what it means to work remotely. We offer consistency in expectations, payment, and support. We believe in learning from each other and fostering personal growth. You can expect to learn a lot while working with us.

(Also, if you work enough with us, we’ll bring you on the team trips.)

**

Modern Tribe, Inc. is a rapidly growing software & design company. We develop custom solutions for some of the world’s largest companies, government institutions and smaller growing organizations. We pride ourselves on our ability to bridge people and technology and to bring the passion and dedication of an entrepreneur to every project. Our team is composed of talented employees and freelancers around North & South America (and a smattering across the globe).

**

We love working with each other because we have built a culture that suits us well. We work primarily with freelancers and coordinate their talents for large projects. To be on our team, you must be:

• HAPPY: Where there is a will, there is a way. Having a positive disposition allows us to achieve great things and to support each other.
• HELPFUL: Always looking for ways that you can help others.
• CURIOUS: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar.
• ACCOUNTABLE: Our clients expect us to get the right thing done on budget and on time. Communicating expectations and meeting them is the cornerstone of success.

**

Discourse is a global company with a product that is 100% open source. Our team is 60 people and growing, and we’re excited to bring on our first experienced marketing expert who will report to our Chief Operating Officer and own our future growth efforts!

Discourse is transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and blockchain/web3 spaces.

**

Our business is primarily conducted in the US but this role is fully remote and we’re accepting applicants from any timezone.

We are currently in a growth phase and while we have made some great headway with our marketing efforts recently, we are looking forward to welcoming an experienced marketing professional who can support our future efforts.

As such, this Growth and Marketing role has two equal focuses – ensuring that our existing customers are happy and successful, and exposing Discourse to new audiences. You’ll spend the bulk of your time working with leaders to refine and execute our company wide marketing strategy, building and executing strategies to drive product demand, collaborating with the sales and product teams to coordinate brand awareness and marketing efforts, and coordinating content creation for our blog.

**

• Has 5+ years of experience in a growth marketing role at a startup.
• Is detail-oriented, proactive, and has excellent organizational skills with the ability to make decisions quickly.
• Works well independently and remotely. You should be comfortable managing your own time and prioritising your own work. We have no central physical office and are 100% remote!
• Has strong written communication skills. Most of your interaction with team members will be in writing, and we use our own software, Discourse, for most communication.
• Has a knack for implementing processes, technologies, and solutions for a fast-paced environment.
• Is kind to their co-workers. We believe in having a welcoming workplace where people with erse backgrounds and cultures meet together to create something great.

**

• Performing competitor and consumer analyses to shape new undertakings
• Creating content to amplify our brand via our blog and other platforms
• Establish positioning, identifying target audiences and developing marketing plans
• Leading the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
• Creating, managing and experimenting with new customer acquisition campaigns
• Managing SEO efforts (although we don’t focus heavily on this at all)
• Building and maintaining the Marketing tech stack and ensuring the data output of those tools aligns with the Sales tech stack’s data output

**

We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which include a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!

Given our globally distributed nature our salary range for this role is broad, but we will be happy to discuss an appropriate range based on your geographic location.

Lastly, we believe in having a welcoming workplace where people with erse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending a cover letter and resume to [email protected].

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building erse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

The Editorial team is seeking a full-time Medical Illustrator to develop editorial imagery for our news product, DocNews. Please include a link to your portfolio or website with your application.

**

• Select and prepare polished imagery that complements clinical digests on a weekly editorial calendar, assessing for relevance, quality, and scientific accuracy
• Help the editorial team with imagery projects and requests, including iconography and photo editing
• Collaborate with data analysts to develop data visualizations
• Research and develop medical illustrations and general editorial images to enhance the clinician reader experience
• Build a robust database of health care and biomedical photos, art, and visualizations
• Create/edit original videos that summarize health care news stories on our newsfeed

**

• Ability to research medical terminology and translate it into relevant imagery
• Comfort with interpreting and communicating a narrative within data sets
• Extensive experience in developing technical and artistic/digital images for use in a erse range of materials
• Expert with time management: you thrive at working independently and can adeptly juggle multiple projects on an editorial calendar
• Comfortable incorporating feedback about illustrations and image selection
• Proficient in the Adobe Suite (Photoshop, Lightroom, After Effects, etc.)
• Degree in medical, biological, or science illustration, biomedical visualization, or equivalent program is a plus, but not required
• Prior background in medical publishing, content, or design is a plus

**

Doximity is proud to offer industry-leading benefits. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Family building support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

**

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and erse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visitDoximity.com.

____________________________________________

_

_

Who we’re looking for

Full-time, Senior Executive Assistant to provide support for our president who works seemly non-stop, at a million miles a minute, wickedly smart and has a super high EQ. The perfect candidate is articulate, poised, and exquisitely polite and professional writing style. Someone who is fast-moving and fast thinking while able to manage projects with minimal oversight. If you love multitasking and have the ultimate positive attitude to get things done quickly and efficiently, we want to hear from you.

**

• Previous exposure to C-level executives
• Typical daytime business hours (8a-5p EST), but must have the flexibility to support during off-hour periods. Available 70 hours a week but expect to work 45.
• Experience owning and executing unique projects from the ground up (company events, off-sites, internal programs etc.)
• Ability to multitask and respond to frequently changing priorities
• Just as comfortable working from a phone as a computer
• Expert at complex calendaring with Google Calendar
• Amazing at using google search. You find things others just don't think of
• Impeccable written and verbal communication skills
• Confidentiality, discretion, trust, reliability
• Ideally located within an hour of NYC. This position may require light travel as-needed, mostly remote

Responsibilities

• Scheduling
• Correspondence/communications
• Event planning + assisting with internal projects
• Travel planning
• Tracking expenses
• Liaising with vendors and third parties
• Research
• Additional tasks as needed

About Outlier Ventures

Outlier Ventures is a dedicated Web 3 accelerator founded in 2014 that works with startups at various stages of their lifecycle from pre-seed / seed (via Base Camp) to later stage about to launch (or live) token networks specialising in a New Data Economy, NFTs, and DeFi bringing together a network of 1,000 of the world’s leading web 3 founders, protocols, VCs to mentor, and invest.

About the role

As the Communications Lead, you will lead and drive PR & communications strategy for Outlier Ventures. The Communications Lead will work closely with Jamie Burke (Outlier CEO) and Des Martin (Outlier CMO). 

The role is remote, but a successful candidate will need to work UK office hours.

The position is full-time.

Your Key Responsibilities:

• Take end-to-end ownership of the entire communications strategy — from overseeing public relations plans, media planning, budgeting, measuring performance goals and reporting results.
• Become a spokesperson of Outlier Ventures and their portfolio
• Liaise with internal stakeholders on PR strategy and implementation
• Use your wealth of experience in media relations and contacts to place high-quality content such as press releases, feature articles, interviews, and infographics.
• Generate online media coverage for Outlier Ventures in all types of media.
• Stay up to date on upcoming cryptocurrency market trends, identify actionable insights, conduct competitor analysis and propose ideas and campaigns to drive company and communication goals.
• Build and support guesting funnels for all of Outlier’s content and marketing strands
• Manage external agencies as required.

We are looking for someone who:

• Has 7+ years experience in Public Relations, ideally in the finance/crypto sector.
• You have an understanding of the blockchain/Metaverse landscape and crypto ethos as well as an insatiable appetite to learn more.
• Fluency in other languages is a plus.
• Ability to provide high-level counsel to internal stakeholders about communications in different aspects including strategy, thought leadership building, media relations as well as issues and crisis management
• Proven track record of success in securing feature stories and business profiles for clients and managing client accounts
• Able to work in a fast-paced environment, juggling multiple projects at once, as required
• Experience in managing and motivating a team, as well as contributing to overall company development
• You’re a self starter with strong time management and organisational skills

Package

Package is subject to relevant experience. It will bias towards performance related bonuses, including the opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership.

What we can offer you*

• Exposure to some of the most exciting businesses in the web 3.0 and blockchain space.
• The ability to work with a broad variety of stakeholders around the world.
• Full autonomy in your role and the opportunity to explore any areas of interest should it meet the vision of the business.
• Private medical insurance.
• Discretionary bonus scheme.
• 25 days holiday per year (plus bank holidays)
• Cycle to work scheme
• Opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership

*Availability subject to specific circumstances

About Outlier Ventures

Outlier Ventures is a dedicated Web 3 accelerator founded in 2014 that works with startups at various stages of their lifecycle from pre-seed / seed (via Base Camp) to later stage about to launch (or live) token networks specialising in a New Data Economy, NFTs, and DeFi bringing together a network of 1,000 of the world’s leading web 3 founders, protocols, VCs to mentor, and invest.

About the role

Outlier Ventures is seeking a Metaverse Game Economist to help its growing portfolio of Web3 startups design and model gamified systems and economies.

You will oversee the end-to-end execution of game economy designs from start to finish, leveraging in-house specialists and network of partners.

As part of the Token Economies team, you will build on the several years of experience Outlier has developed in token design and token engineering, working with cutting edge DeFi and metaverse projects and evolving research in engineering games economies.

Your Key Responsibilities:

• Assist portfolio companies in designing their metaverse economy from concept to implementation and work with in-house token designers to apply token mechanics and their interactions.
• Apply game theory models to analyze economic outcomes.
• Develop the Outlier framework and tool stack for designing and modeling metaverse economies and conduct simulations and case studies.
• Monitor and analyze portfolio companies and their on-chain data to validate/recalibrate system design decisions and parameters.
• Research complex design models of DeFi protocols and metaverse games.
• Collaborate with in-house DAO strategists to explore decentralized governance models and simulations and provide guidance on designing protocol/gaming policies.
• Engage in the firm’s public speaking, research, and education initiatives.

We are looking for someone who:

• Is knowledgeable about crypto, DeFi, financial principles and gaming fundamentals in web3.
• Has an excellent understanding of complex game system designs and economies.
• Ideally has experience in quantitative and behavioral economics.
• Has a passion for games and in-game economies, ideally having worked on games and/or actively played web3/metaverse games.
• Be able to comfortably handle fast paced, multi-stakeholder projects, keeping founders and their partners to schedule and hands-on support in executing with diligence and pragmatism.

Nice to have:

• Strong skills in developing models and simulating gaming and/or economical models 
• Has experience with performing various numerical and statistical simulations
• Has experience working with python, R or other similar languages and/or game economy tools

Package

Package is subject to relevant experience. It will bias towards performance related bonuses, including the opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership.

What we can offer you*

• Exposure to some of the most exciting businesses in the web 3.0 and blockchain space.
• The ability to work with a broad variety of stakeholders around the world.
• Full autonomy in your role and the opportunity to explore any areas of interest should it meet the vision of the business.
• Private medical insurance.
• Discretionary bonus scheme.
• 25 days holiday per year (plus bank holidays)
• Cycle to work scheme
• Opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership

*Availability subject to specific circumstances.

We’re looking for an experienced Software/Infrastructure Engineer to lead our Development Tooling team at Payoneer Merchant Services, supporting our other Engineering teams as they build and deploy software services.

We’re a distributed team, hiring people to work from home around the world.

We’re currently in the process of building out our distributed hiring operations, so we don’t have a definitive list of all countries we can hire in yet, but **we’re looking across the range of UTC-5 to +5, and have current team members in Russia, India, USA, Albania, UK, Germany and more!

**

**WHO WE ARE

**

Payoneer Merchant Services is Payoneer's Payment Orchestration Provider (POP) offering an open and provider-independent payment platform to help businesses integrate multiple payment gateways, providers, and methods on a global scale. Our platform guarantees online businesses more freedom of choice and reduced complexity in their payment transactions. We provide intelligent payment solutions and tools to enable cross-provider controlling and scoring, and to help customers reduce their operating costs.

With over 100 employees from 32 countries, our team is truly international in every sense of the word. With an experienced team of motivated online payment professionals, we bundle unique and profound know-how with respect to online payments and e-commerce.

**WHAT WE HAVE

**

Within Engineering we have a number of cross-functional Product Engineering teams building, deploying and running Java services with React-based front-ends, on Nomad on Linux on Google Cloud Platform.

To do this, they use a variety of tools and services owned and maintained by our Development Tooling team, from GoCD to GitHub Actions to Terraform and more.

We talk via Slack and Zoom, our code lives in GitHub, our tasks in Jira and our internal documentation in Confluence.

**WHAT WE REQUIRE FROM YOU

• Good command of spoken and written English, our chosen language of communication
• Experience working with SaaS infrastructure and automations on public-cloud services in highly-available environments
• Experience with Infrastructure-as-Code tools such as Terraform, CloudFormation, Ansible.
• Experience in a leadership role within an engineering organization - not necessarily as a manager, but e.g. an architect or senior engineer

**THINGS YOU’LL DO

• Provide technical leadership and direction to the Development Tooling team
• Collaborate with Product Engineering teams to help them build, deploy, and run, high-quality reliable and performant software
• Collaborate with our Platform Engineering team to provide good internal developer experience
• Participate in the identification, evaluation, deployment and operation of new technologies and tools and services
• Learn new things and help us learn new things too

**WHAT WE WOULD LIKE TO SEE

**

These aren’t requirements, just things we think would be particularly valuable. If anything or everything here doesn’t apply to you, please don’t let that put you off applying:

• You have experience with our toolchain (this is not a requirement - if your background is AWS instead of GCP, or you don’t know Java, that's not a problem)
• You’ve read Accelerate, Site Reliability Engineering and/or The DevOps Handbook
• You’ve worked in internationally distributed teams

**WHAT NEXT?

If you’d like to apply, please send us your CV and a cover letter! Any questions, just get in touch.

Please do include a cover letter - just a few short sentences on how you see us working together. Written communication is important to us, and we love reading about your achievements in cover letters!

The Giving Block makes it easy for nonprofits to accept cryptocurrency donations like bitcoin while also offering donors a more tax-efficient way to support their favorite causes. We are the market-leading provider and work with 1400+ nonprofits, including some of the largest like United Way Worldwide and American Cancer Society. We are raising millions of dollars worth of crypto per month and are growing quickly.

Our goal is to make accepting cryptocurrency donations just as easy as credit card donations. Join us in equipping millions of nonprofits around the world to accept cryptocurrency donations so they can unlock a new wave of funding. We’re bringing nonprofits to the forefront of technological innovation.

The Giving Block is part of Shift4 (NYSE: FOUR), the leader in commerce-enabling technology, powering billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Summary Description

Our development team is growing fast this year. At the same time we are in progress of building our QA team which will include both manual and test automation engineers. We are looking for an experienced QA manager and a brilliant leader to join us. In the scope of this role you will help us to set up a QA team, build transparent QA processes, bring and lead implementation of modern instruments and tools, and ensure excellent quality of our products. You will also work closely with project and product managers to understand our roadmap and priorities. 

Responsibilities

• Management of QA team (QA Automation Engineers and Manual QAs), implementation, control, and verification of their work.
• Work with Product Owners, Project Managers, and Stakeholders to identify testing needs, methods, and acceptance criteria. 
• Participation in the processes of ensuring the quality of the product at the highest levels throughout its life cycle.
• Development and management of testing and bug reporting processes in the company.
• Organization of the code-review process in the testing team.
• Creation/review of test methods and plans.
• Hiring, onboarding, and mentoring of QA people.
• Determination of the rules for assigning priorities to defects.
• Develop test plans, scripts, and document test cases for new features.
• Definition and implementation of manual, automated, and load testing tools.
• Organize and lead initiatives to improve test processes, extend the use of tools/frameworks (where appropriate) for test automation and develop team members to improve efficiency.
• Preparation/review of testing reports of all kinds.
• Development of recommendations for improving the quality of the product.
• Post-release bug tracking.
• Use data to measure product and release quality and the effectiveness of changes that we make.
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

We require

• 2+ years of recent experience as a QA lead/manager or relevant role
• 4+ years of experience as a hands-on QA Engineer and/or Software Developer 
• Experience with both manual and automation testing environments
• Experience in hiring, leading, and managing QA Engineers
• Deep understanding of SQA methodologies and practices
• Great attention to detail and a results-driven approach
• Excellent organizational and leadership abilities
• Knowledge of modern approaches to software development, e.g. Agile methodologies, DevOps, CI/CD, and TDD.
• Excellent knowledge of Risk Management, Risk Identification and Risk-Based Testing.
• Experience in writing, preparing, and maintaining test plans, scripts & reports.
• Experience in production support (troubleshooting, bug fixing).
• Knowledge of SQL, Cypress, insomnia, Devtools, sentry, testrail
• Strong communication skills in English 

We count as a plus

• Knowledge of PostgreSQL, cloud providers (AWS, Google Cloud), message queue (RabbitMQ, AWS SQS, Kafka), Docker
• Strong tech skills (Linux, shell scripting, etc.)
• Interest in blockchain, cryptocurrencies, and/or non-profits
• Experience of work with fully-remote and/or international teams
• Experience of work in startup environment

What we offer

• Competitive compensation (salary, benefits, equity, etc.)
• Three weeks of paid vacation and 10+ company-wide holidays
• Flexible work location and hours (fully remote)
• Company issued laptop and equipment
• We work with agile methodologies without unnecessary bureaucracy

We’re building the future of giving. Join us in creating positive change through innovative technology!

About Us:

Signum Capital is a registered fund management company with the Monetary Authority of Singapore. We were founded in 2017 by John (who also holds advisor roles in Kyber Network, Ren Protocol, Sentinel Protocol, Sparrow Exchange and Oasis Labs). YY joined shortly afterwards in 2020 as a Managing Partner (who was previously the Lead of PayPal Fintech Incubator and he has co-founded software startup before). Signum’s portfolio can be found here.

Signum envisages a future where the internet is more open, fair, and intelligent, the economy is trustless with less friction, and the way people organize and make collective decisions are more flexible. We support ideas and innovations that advance our society towards that prospect.

Roles:

• Proactively sourcing new investment opportunities and qualifying inbound leads by meeting with entrepreneurs.
• Evaluate the new investment through deep research, competitive analysis, metrics analysis, and technical diligence.
• Collaborate with the team to support Signum Capital Portfolios on the full lifecycle of investments

Requirements:

• Passion for blockchain/ cryptocurrency
• Solid knowledge of the crypto space
• Open-minded, curious, and adopt a critical way of thinking
• Growth mindset
• Strong interpersonal skill with a clear and concise communication
• Team-oriented person
• An advantage if the candidate possesses the following:
• Strong analytical skill to evaluate companies and protocols
• A strong network within crypto

To-apply:

• Send a one-pager investment pitch with a one-minute pitch (link to audio or video recording) for any crypto project you like, together with your resume, to [email protected].
• Please also share your twitter handle.

We are looking for a Technical     Customer Success Rep. to join our Team.

Job Title:  Technical customer support

Location:  Remote

Terms:  Full time

About us: Poptin is a conversion rate optimization platform that helps to convert website visitors into leads, subscribers, and sales using smart pop-ups and forms. Create beautiful popups and overlays in minutes and use advanced triggers and targeting options to capture qualified leads and grow your sales. 

Responsibilities:

• Answering daily users’ questions via live chat.
• Providing timely and accurate customer service. 
• Talking to customers through a series of actions to solve problems.
• Following up with clients to ensure problems are resolved.
• Assisting customers to get better results.
• Updating tutorials and guides.
• Collecting and presenting accurate user feedback to the development team. 
• Influence development priorities and future roadmap.

**

• Prior experience as technical customer support or a similar role. 
• Good knowledge of HTML and CSS
• Good knowledge of WordPress, Wix, and or Shopify
• Excellent communication skills.
• Basic knowledge of Google analytics. 
• Fluent in written and spoken English 
• Good time management skills. 
• Attention to detail and good problem-solving skills.

What makes us different?

• Like popups, our team is a combination of awesome elements perfectly designed together to achieve a common goal. The result? We learn, grow, and have fun as a family while we thrive to help businesses succeed exponentially!
• We are a nimble team that respects each other’s work and time. 
• Remote work, friendly environment, and a position that will positively affect thousands of users and websites across 150+ countries

**

• Competitive salary package
• Grow professionally and work remotely with team members all over the world. 
• Performance bonuses
• Annual paid leaves
• Experience work-life balance

Are you the right person for the job? Apply now :)

Paved is an established and fast-growing marketplace connecting brands with top-performing email newsletters that reach interesting and engaged audiences. We help brands like Salesforce, Uber, and Square sponsor email newsletters like Business Insider, Bloomberg, and Flipboard.

It's an exciting time to join Paved. We're rapidly accelerating, and full of can-do, entrepreneurial people who care about their craft, collaboration, and our customers.

We recently launched the Paved Ad Network as a scalable way for publishers to earn revenue from email advertising. On the heels of this launch, we are looking for a Business Development and Operations Manager to join our team and drive results for publishers and media companies. In this role, you will manage the prospecting, approvals, onboarding, and operational setup for publishers as they join the Paved Ad Network. 

**

• Create and execute on plans for growing the Paved Ad Network with publishers, factoring in publisher outreach, onboarding, and generating results.

• Review applications from publishers looking to join the Paved Ad Network and work with them on onboarding and setup.

• Build collaborative relationships with publishers, and negotiate business terms as needed.

• Analyze the performance of publishers in the Paved Ad Network and document best practices and opportunities for growth.

• Help publishers become more successful in the network and grow their payouts over time.

• Formulate new outreach emails, onboarding processes, follow-up, and setup guides.

• Work with cross-functional teams like Product and Marketing to drive a best-in-class experience for publishers and media companies.

• Become a Paved subject matter expert and evangelist in the market

**

• 3+ years of business development, business operations, or strategic account development experience.

• Proven ability to drive results against business objectives.

• Data-driven and growth-oriented mindset when making decisions.

• Experience managing partnerships and external relationships, ideally with media companies.

• Excellent written and verbal communication skills.

• Comfort negotiating with external partners to find the best outcome for both parties.

• Knowledge of digital marketing and programmatic advertising is a plus.

• Entrepreneurial, results-oriented, and collaborative working style.

• Successful in a team, startup, and remote environment.

• Experience with CRMs and Customer Success/Support platforms.

• Fluency in English

Summary 

Hi! I’m the founder of Builder Prime, a growing B2B SaaS startup helping home improvement companies grow their businesses. We’re a small bootstrapped company, but we are profitable and rapidly growing. We are  looking to make our next strategic hire to support and further accelerate our growth. 

Why YOU Should Apply 

This is a unique opportunity to work with a software startup company that is still at a relatively early stage. We are profitable, growing rapidly, and have exciting plans to further accelerate our growth. It’s OK if you haven’t been in a position exactly like this before. In this position, you will learn what it takes to build a successful company and use that to grow in your role here or start your own company in the future. 

Responsibilities and Day-to-Day 

As a small company, we sometimes have to wear more than one hat. If you’re someone who prefers to stay in your lane and within your comfort zone, this type of role is not one you’re going to enjoy. This roles does not require that you know how to code, and there will be no coding involved as part of this role. It does require, however, that you are technically minded enough that you can explain more complex functionality in the software in a compelling and easy to understand way to a prospect that does not have as much technical inclination. 

• Demo and Onboarding meetings with prospects over Zoom
• Ongoing relationship management and customer success
• Customer support 
• Side projects 

Let’s e into each one of these a little bit further:

• Design new onboarding workflows  
• Create new user guides and documentation 
• Enhance or create drip email campaigns and email copy to improve user Engagement and conversion 
• Create video and written content for blogs and social media,  
  Create training videos 
• and more! 

Requirements 

In this role, you will need to take complete ownership over your assigned prospects and customers. You will be given all of the tools and support to be successful without being told what to do every step of the way. If this appeals to you, then this may be the perfect position for you. 

• You have at least 2 years of experience in customer support or customer success role for a software company 
• You have a reliable and fast internet connection.  
• You demonstrate friendliness and empathy when conversing with customers and other people, and can relate well to a variety of different people.   
• You are comfortable proclaiming that you are tech-savvy. You don’t need to be a developer, but you should be able to learn how to use new software products quickly and deeply.  
• You love the idea of efficiency. You are constantly driving to make yourself more efficient, and the idea of making other people more efficient excites you. 
• You are able to articulate how technology solutions can improve lives and improve business. 
• You love to learn, and you love finding new ways to get things done better and faster. 
• You have excellent written and verbal communication.  

We can’t wait to work with you and build something truly amazing together!

We’re growing! Don't miss the opportunity to be part of our global team as our Senior Product Manager - Acquisition.

**

At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is profitable with triple digit sales growth (yes we said profitable, if you work at a startup you may need to google that word lol). All jokes aside, we know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

**

• Sending users with a higher likelihood of converting to paying customers and increasing the number of users reaching iVisa Landing pages
• Manage, Coordinate, Execute SEO strategy along with Growth team to increase ranking of iVisa pages
• Ensure Content Infrastructure, Quality, Accuracy, and Usability is constantly improving
• Work with Growth team to ersify traffic sources to reduce dependency on Google Search, including the creation and execution of the strategy to enable paid ads for all product lines
• Identify, advocate, prioritize and execute upon new acquisition opportunities
• Continuously improve the quality of traffic sent to iVisa pages
• Work closely with BI/Data product to ensure data and insights are available and actioned upon routinely
• Lead, grow, and mentor a team of PMs and APMs
• Manage the full lifecycle of product development (from concept to execution, including AB Testing and Metrics Tracking).

**

• 5+ years working as a Product Manager or Sr. Product Manager.
• Ability to clearly articulate intent and strategic rationale.
• Battle-tested product management skills like story and PRD writing, stakeholder management and similar
• Familiarity and experience with standard prototyping tools, such as Figma, Miro, Whimsical, and Invision.
• Proven experience in leading, growing and inspiring highly talented and productive product teams.
• Deep experience in product development and optimization.
• User-driven mindset while driving company objectives.
• People management experience is a plus.

**

• Remote-first with support for flexible working arrangements.
• The opportunity to collaborate and learn from Data Analysts , UX Designers, Software Developers, Engineers and many other experts.
• Work in a hyper-growth, dynamic and international environment. Run in a highly tech-minded company with top of line tools.
• The opportunity to help build a company that will continue to redefine the travel industry.
• Transparent company culture with flat hierarchies (and super cool bosses).
• Lots of responsibility and a real chance to make an impact.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status or medical condition.

DESCRIPTION:

SiteCare is looking for an intelligent, motivated, and passionate Senior Paid Media Specialist to join our team. 

The ideal candidate will have a strong foundation of knowledge related to paid media channels (including search and social media) and concepts as well as experience working in the digital marketing industry. 

The candidate should also be results driven, ambitious, organized, articulate and a self-starter. The Senior Paid Media Specialist will be responsible for developing, implementing, and managing paid media strategies that meet client goals across platforms.

This is a full-time, fully remote position and compensation is dependent upon experience.

For the Senior Paid Media Specialist team member to succeed in this role, they must embody SiteCare’s four company values in their day-to-day work:

• Obsessive Communication
• Deliver 101%
• Empower Others
• Endless Improvement

DUTIES:

• Take an active role in developing digital paid media strategies for SiteCare’s clients that support their overall digital marketing program
• Translate client KPIs and goals into strategic recommendations for clients across paid media channels
• Conduct audience, keyword, placement, and platform research to help inform paid media strategies for SiteCare’s clients
• Develop and launch campaigns on Google Ads, Bing Ads, paid social and other ad platforms
• Designing creatives for related ad campaigns across multiple platforms
• Optimize paid media campaigns on an ongoing basis, including bid optimization, landing page recommendations, analyzing search query reports, and creating or updating ad copy, messaging, and/or imagery
• Manage budgets to ensure accurate pacing towards client budgets on an ongoing basis
• Create monthly and quarterly reports for clients that include analysis of campaign performance along with strategic recommendations for continual improvement
• Provide recommendations for new account opportunities, including taking advantage of new platform features/capabilities or testing new platforms, channels, or technologies 
• Present reports, deliverables, and strategy presentations to clients, both on calls and virtual in-person meetings

REQUIREMENTS:

• Google Ads certified (including Fundamentals, Search, Display, Video, Shopping, Mobile)
• Bing Ads certified
• Google Analytics certified
• Working knowledge of paid search and paid social concepts and platforms
• Strong written and communications skills
• Excellent copywriting and grammar skills, especially for U.S. audiences
• Knowledge of SEO is a plus
• Strong proficiency in Excel and PowerPoint/Keynote
• Strong attention to detail
• Excellent communication skills, both in casual and formal scenarios
• Marketing background with an emphasis on digital and paid media/advertising
• Knowledge of HTML and User Experience (UX) is a plus

**

• A market-related salary based on your experience
• We’re a fully remote team with team members located in the US and South Africa.
• Work from wherever you have access to a fast internet connection.
• Quarterly profit distributions
• Quarterly personal development stipend of $200
• A technology stipend of $2000 for all new hires and a $1200 refresher stipend every 2 years.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Description

Defiant is a small, dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites.In August, Wordfence will be an exhibitor at Black Hat 2022 in Las Vegas at a 20x30ft booth, and we will be launching a brand new product for enterprise customers. You will join our team as our first Enterprise Account Executive, working remotely and in person in Las Vegas, with large enterprise customers to help secure their networks. This product is pre-launch so more details are available upon your first interview.

Are you excited about working for a technology company that is securing the web? Are you looking for full-time, flexible hours* working remotely from anywhere in the United States? If so, this may be your dream job!

*Required core hours of 10am - 1pm Pacific Time, Monday through Friday.

**Salary is $120K to $140K per year plus commission and excellent benefits.

This position requires that you be eligible to work in the US without immigration assistance and that you currently live in the US.

**Requirements

As an Enterprise Account Executive at Wordfence, you will:

• Work with the Product and Engineering teams to achieve initial product/market fit with Wordfence Intelligence, based on real-world enterprise customer needs and feedback.
• As the product stabilizes and matures, you will prospect enterprise accounts and build strategic relationships with decision makers within our target market, with the goal of closing deals.
• Develop a sales plan and process within defined territories.
• Work with our Engineering, Marketing, Executive and Customer Service teams to implement your plan and processes.
• Define our sales KPIs and create and implement processes to report them weekly to the Leadership Team.
• Lead the end to end sales process using our preferred CRM which is Hubspot and move deals through the phases that you have defined to close.
• Iterate with Engineering, Marketing, Product and the Executive teams to continually optimize our Sales process and product market fit moving forward, alerting us to new threats and opportunities as they emerge, while continuing to close enterprise sales.

As our first Enterprise Account Executive for a new product, this role has two core components. The first is to work with our team to bring the product to market and get early market feedback from enterprise customers; then rapidly evolve the product to achieve product/market fit and begin to close early deals using a manual process.

Once we have achieved initial success with this product, you will work to define our processes and metrics, and to automate and track deals within Hubspot, while continuing to build relationships with our target customers and closing deals.

We are sure at this point you have many questions about the product. For competitive reasons, we can’t provide much detail within this job description, but we do have a clear competitive advantage, the product is compelling and has clear benefits, the product is priced at enterprise level, and the market is very large. This is a very exciting opportunity for a dynamic Account Executive who can adapt quickly from launch mode to growth mode, and we are putting a lot of resources behind you and Wordfence Intelligence to get you both off the ground and flying.

To be successful in this role, you will have:

• Minimum 5 years Sales experience or similar experience in an applicable role.
• Strong written, verbal, and interpersonal communication skills.
• Great listening skills.
• A technical background in network operations, network security, network engineering, systems engineering, cybersecurity or similar.
• High energy with a focus on making new friends, understanding enterprise customer needs, and closing deals.
• Experience with Hubspot or Salesforce or similar. Hubspot experience strongly preferred.
• Experience asking for the sale and closing.
• Attention to detail, follow-through, and accountability.
• Comfortable with in-person and remote sales.
• Metrics driven and goal oriented.

All positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing, regular employment relationship.

All offers of employment are contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a offer of employment with the company.

Benefits

• Full time telecommuting and flexible working hours, with a company that has been 100% remote for over 8 years.
• 100% employee premium and 50% of dependent premium paid by company for premier- level medical, dental, and vision insurance.
• 21 days PTO per year to start.
• Approximately 12 paid company holidays including the week from December 25 to January 1.
• 401(k) with a 4% Safe Harbor company match that is 100% vested immediately.
• Latest in laptop and workstation technology.
• Wellness reimbursement program for health and fitness purchases.
• Mobile phone and internet reimbursement up to $100 per month.
• Monthly beverage reimbursement for coffee, tea, water, etc.
• Paid training and study time for work-related training and certifications.
• College tuition and Student Loan reimbursement.

**Diversity at Defiant

We value ersity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status.

The Giving Block makes it easy for nonprofits to accept cryptocurrency donations like bitcoin while also offering donors a more tax-efficient way to support their favorite causes. We are the market-leading provider and work with 1500+ nonprofits, including some of the largest like United Way Worldwide and American Cancer Society. We’ve raised over $100 million in crypto donations and continue raising millions of dollars worth of crypto every month.

Our goal is to make accepting cryptocurrency donations just as easy and common as any other type of donation. Join us in equipping millions of nonprofits around the world to accept cryptocurrency donations so they can unlock a new wave of funding. We’re bringing nonprofits to the forefront of technological innovation.

The Giving Block is part of Shift4 (NYSE: FOUR), the leader in commerce-enabling technology, powering billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Role Description

The Giving Block is growing quickly and has partnered with industry leaders in the nonprofit and cryptocurrency industry. One goal of our work is to bring crypto donations to traditional nonprofit and crypto products via API integration. For example, a cryptocurrency exchange or wallet that utilizes our API to create a donation marketplace within their platform, or a nonprofit fundraising platform that would like to offer cryptocurrency donations alongside traditional methods. Our partnerships team has been hard at work locking in these partnerships and now we need a technical integrations project manager to help manage the workload and implement our API with partners. 

In this role you’ll work closely with the product, engineer and partnerships team. You’ll do everything from helping scope integration projects to implementation and ongoing optimization of the integrations. These integrations will primarily be with external partners, but there will also be the opportunity to work on integration projects internally to make our team more efficient by integrating new software.

Example Responsibilities:

• Manage an integrations pipeline in close partnership with our partnerships team
• Develop standard processes around partnership API integrations to streamline the process
• Scope partner integrations and create implementation plans
• Keep teams on track with establish timelines and hold teams accountable
• Standardize processes and create documentation and resources for our team internally as well as external partners to answer common questions

Requirements:

• Over 4 years working as a PM in the software development area
• Proven track record of managing and implementing complex technical integrations with third parties
• Familiarity with the Agile way of working and Scrum process
• You’ve worked in tech roles before embarking on the project manager path
• Good knowledge of REST APIs
• ​​Able and experienced to handle multiple ongoing projects
• Experience creating partner and other integration related documentation
• Proven ability to manage projects from ideation to implementation and beyond
• Experience working cross functionally 
• Ability to work independently and learn quickly in a fast-paced startup environment
• Strong track record of effectively managing projects in distributed, fully remote teams
• Excellent written and verbal communication skills (English)

Preferred, but not required:

• Experience working on integration projects in crypto, fintech, payments or nonprofit industry
• Experience using Jira or similar tools
• Experience using Hubspot or similar CRMs
• PMP, Agile certification

Benefits & Perks:

• Competitive compensation package with equity
• Three weeks paid vacation + 10 days company-wide holidays
• Fully remote work – flexible hours and location
• Company-issued laptop and work from home equipment
• Awesome in-person and virtual team-building events
• Professional growth and development opportunities
• Your dream job without the unnecessary bureaucracy!

We’re building the future of giving. Join us in creating positive change through innovative technology!

**

Join our growing search engine optimization team while working within a fun and creative company culture. The qualified inidual we’re looking for should be outgoing and great with SEO Tools, Google Suite Products, and email outreach, while also being collaborative with technical and creative marketing teams. The link-building specialist we’re looking for should be up-to-date with recent search engine changes, including (but not limited to) Google Penguin and Panda updates, and practice search engine-approved methods for building brand awareness that results.

**

1. Work with the SEO Manager to research people and websites
2. Import and organize people and websites within Buzzstream
3. Use web-based tools to submit multiple business listings (citations)
4. Perform and track outreach through social, email, and telephone
5. Report to SEO Manager with successes, progress, and opportunities

**

1. 5+ years of experience within SEO
2. Must be able to work with a sense of urgency
3. Must be comfortable working within a CRM like Buzzstream or ACT
4. Must be a great communicator and relationship-builder
5. Must be able to multi-task and occasionally assist with other SEO tasks
6. The candidate must have a passion for search engine optimization and show it
7. Must provide at least 2 references of people in SEO who can vouch for you

Please provide your resume and references along with at least 10 links you’ve earned that you feel proud of, and at least one example of a link you know of that violates Google’s Webmaster Guidelines or Link Schemes documentation.

Why Clipboard Health Exists

We exist to lift as many people up the socioeconomic ladder as possible. The average nursing assistant without a college degree makes $36k a year; the average nursing assistant on Clipboard Health makes $53k a year and the top 5% make $74k a year. We dramatically improve lives, by letting healthcare professionals turn extra time & ambition into career growth. We have healthcare professionals texting us photos of a car they were finally able to buy, a school & church they’re building in their native Haiti with money they earn here, and more. 

We’re a post Series C, extremely fast growing startup with classic two-sided network effects. We’ve grown 10x (across all key metrics) in the last 18 months and need your help to keep growing to serve more healthcare professionals, healthcare facilities, and patients. 

**

As a Sales Development Representative (SDR), you will contact health care facilities to sell staffing services.  You will be responsible for a collection of facilities.  

• Call and email these facilities,
• Gather names, emails, and phone numbers of key stakeholders at these facilities, and
• Speak with those stakeholders to understand their needs and the inner workings of each facility.

Your goal is to set appointments with decision-makers who need our staffing services.

**

• Proven top performer in previous sales roles.  You consistently achieved your quota and were in the top 20% of your peers
• Grit, stamina, and persistence despite facing rejection 
• Eagerness to learn
• Excellent verbal English skills
• Stable Internet connection and a quiet place to work from. 
• Ability to work during normal business hours during a time zone in the continental United States

**

• We’re fully-remote. Say goodbye to long commutes.
• Great pay
• Consistent 40-hour work week
• You will dramatically improve lives by helping health care professionals to find much-needed work opportunities.
• You’ll experience the fast pace of a high-growth tech startup.
• Our team is globally distributed.  You will work with coworkers from all around the world.

**

**

**

ABOUT PAYONEER MERCHANT SERVICES

Payoneer Merchant Services is Payoneer's Payment Orchestration Provider (POP) offering an open and provider-independent payment platform to help businesses integrate multiple payment gateways, providers, and methods on a global scale. Our platform guarantees online businesses more freedom of choice and reduced complexity in their payment transactions. We provide intelligent payment solutions and tools to enable cross-provider controlling and scoring, and to help customers reduce their operating costs.

With over 100 employees from 32 countries, our team is truly international in every sense of the word. With an experienced team of motivated online payment professionals, we bundle unique and profound know-how with respect to online payments and e-commerce.

_

We are expanding and looking for a Technical  Product  Owner to join our Billing & Collection product team in a full-time capacity. This cross-functional team develops and maintains the core Billing Engine and billing modules and middleware used to Bill & Settle the merchants using different payment acceptance products offered by Payoneer Merchant Services.

As a part of the Billing & Collection product team you’ll be working with our business stakeholders, product owners, software & delivery engineers and external vendors to develop and maintaining our Billing platform to support the new and existing products offered by Payoneer Merchant Services. You’ll communicate with multiple cross-functional teams located both in our German office and world-wide.

Your are the person who double-checks all what you write to make sure that there is no ambiguity or factual mistakes in your statements and the people you communicate to will understand what exactly you want to share, even if they are not very familiar with the topic.

Your Responsibilities

• Business requirement solicitation from the stakeholders, their proper documentation in Confluence and other tools we use, ownership of the derived functional requirements
• Develop in-depth technical specifications for internal developers and external vendors
• Manage stakeholders expectations regarding our products and features
• Create and Manage Jira tickets related to product roadmap and tasks for our developers, delivery engineers, vendors etc.
• Clear identification of the dependencies and risks for our deliverables and transparent communication in this regard
• Ensure that the features and products we develop are re-usable, extendable and part of a unified big picture
• Ensure the high quality of the features we deliver and stability of the systems we are in charge of
• Assist with issues troubleshooting and resolution in case previous lines of support cannot help
• Communication with our external vendors

REQUIRED SKILLS

• 5+ years in product owner / business analyst or similar roles with a key understanding of product management and software development methods, applied concepts and tools in modern product management and product design
• Sound understanding of technical aspects of a FinTech product and its complexity
• Perfect skills related to the documentation, explanation, presentation and visualization of concepts, data, product & technical information
• If you prefer to work remotely, this should be done within acceptable time-zone deviation from our Munich office
• A great team player, communication professional with high level of proficiency in English
• Proactive and motivated approach to work
• Problem-solving approach to the potential challenges of modern product & software development landscape
• Fast learner, ready to read a lot of technical documentation and adapt to the fast-changing environment

_

• Knowledge payments and ideally merchant-facing acceptance / FinTech / Payment processing products & the market
• Knowledge of how merchant billing & settlement works
• Project management skills
• Experience working with Jira and Confluence as a power user
• Experience with Miro, Lucidchart, Figma or any other diagramming / collaboration / prototyping tools
• Software development / Software development projects handling experience

WHAT WE OFFER

• A dynamic and spirited team that knows how to have fun
• High potential for personal development
• The ability to have an impact and shape the future of Merchant Services at Payoneer
• A working environment built around people
• The possibility to do remote work in accordance with company policies
• Other benefits from free beverages and monthly team breakfasts to a flexible working style and a spacious, naturally lit office space

About Us

At Close, we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re a 55+ person globally distributed team, profitable, and building a product our customers love. 

Since the company’s inception, content has been the biggest marketing channel for Close. A deep understanding of the needs, interests, and pain points of our customers and audience has made Close one of the leading online authorities on sales and sales processes. Now, we look to increase Close's visibility and further grow organic traffic through link and partnership outreach.

About You

We’re seeking an experienced outreach marketing manager to build and scale our marketing outreach initiatives to build successful partnerships with other brands. The ideal candidate is an expert in all aspects of link building, PR outreach, and establishing long-term relationships with bloggers and influencers in the B2B SaaS & sales space.

You're a highly motivated self-starter who enjoys working in a fast-paced environment, and measures success in terms of the impact your work delivers. You know that a high DR backlink is not always the same as a top-tier contextual backlink, and can assess the value of specific direct brand mentions and three way link exchanges. 

The outreach marketing manager will report to the Head of Content and work with them to build an outreach team and lead the hiring efforts for team expansion in the future.  

Sound like YOU? We've listed the primary responsibilities of this role below.

Based in American, European or African time zones. 

**

• Actively measure, manage, and optimize the performance of outreach activities
• Drive high-quality, relevant link growth
• Land guest posts on authoritative sites
• Increase Close brand mentions in relevant media outlets
• Craft succinct, high-quality outreach emails to build valuable relationships with influencers and outlets in our industry
• Develop and execute outreach campaigns, and continuously optimize your approach
• Identify high-value link targets
• Proactively manage relationships, communicate promptly and clearly with all involved parties
• Negotiate mutually beneficial terms when communicating with partners, and ensure everyone delivers on what's agreed upon
• Report on progress, success, and learnings of outreach efforts
• Determine the right mix of activities for a given objective
• Ensure that outreach goals are aligned with the overall marketing strategy

Requirements

• 2+ years of experience in outreach marketing
• Native English speaker proficiency
• Excellent written and verbal communication skills
• Dependable and well-organized
• Understanding of SEO & online marketing
• Experience using outreach & SEO tools like AHREFs, BuzzSumo, etc
• Positive, no-drama, high-energy approach to your work
• Experience and relationships in the B2B SaaS space are a big plus

**

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Revenue Share (after 1 year)
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

We come from 16 countries located in 5 of the 7 continents. We’re a collection of talented humans rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.

Our team is growing in more ways than one - we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

Velocity Growth is on a mission to help more companies succeed by providing training, products, and professional services that help them grow. This is a friendly team that believes in working hard and pushing the boundaries of analytical thinking. We treat each other with kindness and take the time to recognize a job well done.

**Your office, your rules**

Also did we mention we are fully remote? 

If you prefer the office world we can facilitate that also through hot desking at your local available facility.

**Location**

Remote & Flexible.

**Responsibilities**

We look for candidates who are very strong in one key area (i.e. paid acquisition, activation, organic social, SEO) and a generalist across multiple other areas. 

Two requirements that are important for this role include:

1. Some experience in building high converting landing pages

2. Experience in email marketing (newsletters, activation emails, etc.)

In addition, the ideal candidate has experience in one or more of the following:

--Provide guidance on holistic growth and marketing strategy for multiple clients across various industries.

--Management of paid media account operations for multiple clients.

--Research and execute important aspects of campaign builds. Such as keyword research, ad copy drafting, audience research, client / website research, account structure, data, audience building etc.

--Analyse paid media campaigns to develop, execute, test, and report on paid media strategies.

--Create and implement organic social media content and campaigns.

--Provide ownership of conversion rate optimisation including landing page development, activation sequences, drip campaigns, triggers, and more. 

--Ideate and execute on growth experiments for clients. 

--Prepare weekly performance reports and recommendations to deliver to clients.

**Other requirements**

-Ensure timely and quality completion of work delivered to Velocity Growth clients.

-Stay informed of relevant industry trends and best practices for paid media, organic trends, and more. 

**Requirements**

-Required: Fluent English written communication is required.

-Required: 2+ years of experience in a digital media strategy role (preferably paid media, but also funnel marketing) 

-Required: 2+ years of experience in Facebook and Google Ads advertising or conversion rate optimization is required.

-Required: 2+ years of experience in a digital marketing agency, as part of a startup marketing team, or similar.

-Experience with Google Ads – annual certifications required

-Familiarity with Facebook Blueprint - don’t have to be certified. We sponsor team members for this certification.

-Experience with social ad platforms such as Facebook, LinkedIn, and Twitter

-Understanding of Google Analytics and Google Tag Manager

-Understanding of the new requirements around privacy first and iOS 14.5 changes.

-Attention to detail and the ability to multitask in a deadline-driven atmosphere.

-Ability to clearly and effectively articulate insights and recommended actions.

-Strong levels of integrity, autonomy, and self-motivation.

-Excellent analytical, organisational, and time management skills.

*Preferred*

*Nice to haves*

-Experience with both direct response and brand performance marketing.

**Compensation**

-Entrepreneurship is something that we value at Velocity Growth. If you are building your own business or have goals to do so, we help in the support of “side hustles” by providing a supportive network and learning environment.

-Compensation is DOE including stock option grants.

**How to apply:**

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Job description

Please do not apply for this role if you are not physically located in the Americas. While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Customer Success Lead, we are looking for a Customer Success Manager to help nurture our growing portfolio of customers.

The Customer Success team onboards and nurtures Hotjar customers by increasing customer activation and engagement through multiple communication channels. Customer Success Managers work closely with customers at all stages of their lifecycle, from implementation and initial value to renewals and expansions.

**

• Conduct onboarding, training, and review calls with customers through multiple stages of the customer journey.

• Establish a long-term trusted advisor relationship with assigned customers, and drive the continued value of our tools and products for 250+ mid market accounts at multiple lifecycle stages.

• Expand the Customer Success team’s impact by trialing new programs, identifying opportunities to grow accounts, and developing new playbooks.

• Interface closely with the sales, product, and marketing teams to share customer feedback, resolve escalations, and align on messaging to deliver outstanding customer experiences.

**Requirements

• A minimum of one year prior experience in Customer Success Management working with a SaaS product and/or mid market customers.

• Experience improving customer activation, engagement, and renewal outcomes in both mid- and low-touch formats.

• Product savvy - able to develop both a technical and value-led understanding of our products in order to speak confidently with customers and communicate their needs back to our team.

• Familiarity with the basics of HTML, CSS, Javascript.

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

• Must submit to a background check confidentially processed by our third-party.

**Compensation Range

The compensation range for a team member in this role is $67,000 to $87,000 annually where the offer typically falls in the range of $75,000 to $80,000. Our ranges are established after performing market research and the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. For employees based in the USA, we also offer health benefits and 401k. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Director of Brand, we’re looking for a passionate Graphic Designer to join our Marketing team in developing and executing creative that activates and excites our existing customers. You’ll work in a tightly knit squad with a video editor, product and lifecycle marketers, content creators, and a PM on delivering customer-centric campaigns, videos, and content pieces that are in line with the Hotjar brand. You’ll also be collaborating with our other designers from the creative chapter to take the Hotjar look and feel to the next level.

**You will:

• Create designs and campaigns from briefs that speak to our audiences

• Collaborate in 2-week sprints on the squad’s and product team’s ideas and releases

• Follow Hotjar’s brand guidelines, where necessary expand or improve them

• Get to know our audience and understand what gets them excited, to create designs that cater to their preferences

• Work with the creative team, the marketing department and our product team

**Requirements:

• Experience in designing and owning creative projects for tech brands (B2B or B2C) either in-house or in an agency

• A portfolio showcasing your previous work with stats around performance is mandatory (please include link)

• Experience collaborating on designs within a campaign from brief to pixel-perfect execution, including testing your designs and iterating to improve performance

• A hands-on, collaborative approach to design, where you’re able to detach yourself from your creations and look at them objectively

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working

• Must submit to a background check confidentially processed by our third-party

Compensation Range:

The compensation range for a team member in this role is €45,000 to €65,000 annually where the offer typically falls in the range of €50,000 to €55,000. Our ranges are established after performing market research and the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

In order to port over the next billion people into a secure and open financial system, you’re going to need a network of applications that connect to the fiat world… Wyre’s APIs make that happen.

Our mission is to empower fintech projects to execute on their vision by offering them secure access to the largest financial network in the world (the Wyre Network).

To accomplish this mission, we’ve built a simple set of tools that allows fintech projects to materialize their visions. (1) Our instant Fiat-to-Crypto Checkout gateway is now being used by hundreds of applications (ie. MetaMask, Opera, BRD) to offer the best way to convert card payments into crypto, and (2) our flexible APIs (Transfers API, Custody API, Users API), allow projects to build e-wallets, merchant processing services, and money transfer platforms from the ground up.

We focus on compliance, licensing, regulatory, liquidity and payment processing aspects so our partners can do what they do best, creating amazing tools on the blockchain.

We’re looking for a Head of Revenue who will oversee all areas of the revenue/sales organization and will be an integral part of the success of the organization through strategy, planning and execution. The Head of Revenue will be responsible for growing and managing the sales pipeline and revenue growth and will be specifically managing: sales teams (both AE/Enterprise), revenue operations, customer success, and solutions engineering.

The right candidate will have a history of successfully expanding revenue organizations, implementing sales processes and mentoring sales talent, all while delivering strong revenue growth. We’re excited to have you join us on this adventure.

We’re excited to have you join us on this adventure.

This role reports to the CEO.

Responsibilities

• Expand and lead a successful revenue organization driving strong revenue growth
• Take ownership of the company’s revenue targets, both through generating new revenue and - retaining/growing existing customer relationships
• Implement a consistent end-to-end sales process and methodology to motivate a high performing sales team and create a results oriented environment
• Develop and implement a go-to-market strategy to increase the reach and impact of our ongoing efforts in growing business
• Onboard, train, and mentor new hires and create a culture of revenue accountability
• Provide the management team with performance assessments, revenue, forecasting analytics and strategic plans for pipeline development
• Create a culture of continuous improvement through ongoing performance analysis
• Collaborate and work cross-functionally to provide insight to internal stakeholders across Product, Marketing, Analytics and CS supporting roadmap development and messaging
• Play a key role in promoting commercial innovation, new thinking and methods for the business as a whole

Requirements

• Exceptional payments/fintech understanding. Must be interested in crypto :D
• Significant experience (10+ years including quota requirements) in a new-revenue role with at least 3 years of experience selling an API
• Strong executive presence with ability to develop meaningful relationships with third-party decision makers
• Strong existing relationships at the highest levels of fintech/payments/banking companies
• Proven experience building and managing a team in both direct sales and channel partnerships
• Strong EQ, the ability to listen with empathy, and communicate effectively
• Experience negotiating and drafting complex sales and partnership agreements
• Experience optimizing existing revenue models and creating new revenue streams
• Have experience hiring and recruiting top tier talent
• Tech-savvy, with a passion for new technologies
• Highly organized and able to prioritize shifting responsibilities effectively
• Comfortable working in a high pressure environment to deliver results
• Experience analyzing performance to identify areas of improvement / sales optimisation
• Superb negotiation skills and experience in managing sales cycle
• Hunter mentality to source and develop new business

Perks & Benefits

• Equity/options at a high growth company within a high growth industry
• An opportunity to build the future and freedom to work wherever you want
• Fair pay, no matter where you live along with a competitive benefits package
• Health, dental, and vision benefits for you and your family
• Equity options for all full-time employees
• 401(k) plan with corporate matching
• Computer setup of your choice
• Unlimited paid time off to relax and recharge
• Flexible work hours
• Opportunity to work in a growing startup

Neuronomics AG is a research-driven asset manager with a unique approach to algorithmic trading based on the one constant factor in financial markets: the brain structure of market participants. We develop trading algorithms that profit from short-term market inefficiencies which dynamically arise due to the way the human brain processes financial uncertainties, losses and gains. Rather than relying on statistical analysis of market data alone, Neuronomics includes latest research results from computational neuroscience that allow to mathematically model how the human brain processes financial gains and losses.

Responsibilities

• The Quant Portfolio Manager will be responsible for managing and monitoring a decentralized finance (DeFi) portfolio based on a quantitative investment strategy.
• He/she will closely collaborate with the management, with data scientists, with IT and machine learning experts to refine, improve and extend our systematic investment strategy and processes for decentralized financial markets.
• He/she will be responsible for establishing monthly reports on performance and risk metrics of the DeFi investment portfolio.
• He/she will contribute ideas and engages in research to improve our investment processes across crypto and equity markets.

Profile

• Master’s or Ph.D. in a quantitative discipline is an advantage.
• Good knowledge about the investment opportunities and risks in decentralized finance.
• Demonstrated ability to develop quantitative analysis and models, produce data-driven insights, and to structure quantitative workflows with a strong attention to detail.
• Minimum 3-5 years of work experience in a data-driven investment analyst/research role.
• Proficiency in programming languages for statistical analysis and machine learning (R, Python) is an advantage.
• Understanding of the basic mechanisms in decentralized financial markets.

Benefits

• The chance to be part of a research-driven company shaping the future of quantitative asset management.
• An amazing, highly skilled and motivated team of top researchers, entrepreneurs and finance professionals.
• Experienced leadership team, focused on enabling and empowering employees. Competitive salary packages.

If this reads like your profile, then please send us your CV with diplomas and reference letters! Thank you.

Mr. Patrick Schuppli would be delighted to receive your application.

[email protected].

**Description

Defiant is a dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites.

We're seeking a Security Analyst to work on a part-time, hourly contract basis from your home office anywhere in the world with 100% availability during the scheduled time.

**The contract rate for this role is $30-35 USD per hour, depending on experience.

**Company Culture

You'll work with a talented and highly-motivated team that is friendly, fast-moving, self-managing, and highly capable with a sense of humor. Our team's family time is important; we won't typically require long hours when we can avoid it, which is almost always. Our entire team works remotely using Slack for interaction, ­so you can live practically anywhere you have a good Internet connection. There's no micro-­management here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.

At Defiant, ‘trust’ is the attribute we value most highly among our team members. We need to know that you can grab a task, communicate clearly with stakeholders, and see the task to completion with superb attention to detail.

We use apps like Slack, FogBugz, GitHub, and Google Apps for our workflow.

**Job Description

We are looking for part time contract Security Analysts to join our Care and Response team. You will assist our customers with support questions related to our product and investigate site intrusions; as well as repair their site and remove all traces of compromise. In addition to this you will also collect evidence from intrusions that will help improve our threat detection. You will need to determine how the intrusion occurred and then collect all IOC’s (indicators of compromise) and share this data with our product team in a structured way.

General requirements:

• You must be highly technical and be comfortable with a wide range of open source tools.
• Excellent written and verbal communication skills.
• Ability to interact with customers on a professional level.
• You must work well in a team as well as being able to work independently without additional guidance.
• You must be nimble, be able to think outside-the-box and be able to come up with creative solutions to challenging problems and must have a mature approach to problem solving.
• Attention to detail.
• You will be required to work evenings and weekends. The available shift is Saturday and  Sunday from 7am PST - 3pm PST with the possibility of additional hours if interested.

**Requirements

The specific skills we require for this position are:

• A solid understanding of regular expressions. You need to be able to write expressions on the fly to match and remove only malicious code (which is often polymorphic) without affecting any legitimate code and to write signatures for our customers.
• At least 5 years of experience administering multiple Linux Stacks (We don't support Windows).
• Ability to write and read PHP, regular expressions, cron jobs and JavaScript. Other languages like Python a strong plus.
• 5+ years with MySQL.
• At least 2+ years of experience investigating hacked websites analysis of how the intrusion occurred and removing the intrusion vector and restoring the site to a fully functional state.
• An understanding of all major vulnerability types and the ability to explain them to a customer in terms they can understand.
• Ability to analyze log files and determine how an intrusion occurred.
• Must be able to use shell tools like grep, find and any other utility that can assist with investigation and remediation.
• 3+ years of experience with WordPress required.
• You must be well versed in information and cyber security and any certifications you already have in penetration testing or forensics are a strong plus.

All positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing working relationship.

All offers are contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a offer of work with the company.

**Benefits

Telecommuting with a company that has been 100% remote for over 8 years.

**Diversity at Defiant

We value ersity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status.

Apply for this job

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

☀️ Highlights ☀️

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, checklists, microsurveys etc.) to drive user engagement. 👀 Watch a short demo here.
• We’re a remote-first Series A startup and currently ~25 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here.
• Seeking our first in house 🏡  Recruiter to take lead on recruiting new team members. Looking for someone with 1+ years of experience who is willing to learn and iterate quickly! For this role, we are looking for someone based in a US timezone
• Salary: $50k-75k + significant equity at a fast, growing startup. Other benefits include home office budget, company offsite, open vacation policy and more (e.g. health insurance and 401k)
• Our application process is different to others — we think interviewing isn’t the best way for either party to assess fit, so we try to resemble working together and collaborating.

**

You would be joining a team that has found its groove and is excited about scaling, and a product that has customer love but with tons of potential to transform how SaaS works.

Our customers (read case studies here) find a lot of value in what we offer, and we have a lot of ideas on what else we can build to make UX easier, more engaging, and more personal.

We’re a team of ~25 (up from ~5 about 18 months ago) and so every person has a significant and material impact on our company’s trajectory and culture. We’re expecting to grow across all roles and triple in size over the next couple of years.

To hire the best people we need a great People Ops and HR team, including a fantastic recruiter, who can help us find the right teammates, while maintaining the culture we can be proud of at Chameleon.

**

• Manage the full-cycle recruiting process: identifying job needs; sourcing candidates; reviewing applications; interviewing; candidate management; offers; contracting etc.
• Own sourcing IC candidates, and iterate with different channels, messaging, tooling etc. to help us stay ahead of the pack in finding the best talent
• Partner with department heads throughout the entire recruitment process
• Remove bias from our hiring process and focus on building a truly erse team, including coaching interviewees
• Continue to improve and strengthen our applicant review process to speed up decision-making
• Work with (Head of Operations) to help further scale our recruitment and People Ops function (e.g. onboarding experience, candidate communications, referral program etc.)
• Collaborate with any external recruitment agencies we engage with

**

• 1+ years of full-cycle recruiting experience ideally in <100 person company
• Experience proactively sourcing, reaching out and maintaining a talent pipeline while working with hiring managers and the greater team to keep the process moving smoothly
• High Emotional Intelligence and strong ability to read people, as well as provide candidates a positive recruiting experience with Chameleon
• Comfort working to recruit across a wide range of roles in terms of department, seniority, and employment type (full-time vs part-time)
• Familiarity sending outbound emails and Linkedin messages to prospective candidates
• Great at managing multiple threads of work

**

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You are in an Americas timezone 🇺🇸 🇨🇦 🇲🇽
• This is your full-time job
• Fluency (written and verbal) in English

✨ View the full job description here

🌊 Learn more about our team, culture, and vision in our company page.

🌈 Chameleons are all different and uniquely beautiful. They change and aren't required to associate or identify with any specific labels. We welcome the chance to get to know you and are committed to building a erse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics. That's what helps us all grow and evolve.

**Description

As a WordPress Technical Support Specialist, you’re responsible for guiding people to the fullest use of our products. You will build relationships based on trust which result in happy, passionate, and loyal customers through listening to their needs.

💡 Interested in applying?

**🔍 Please read the details below, then follow the next steps outlined in "How to Apply" at the bottom of this listing.

Attention to detail is one of our core values_! This is your chance to stand out :)

**To love this role, here’s the type of person you are:

• You’re passionate about solving problems and helping people.
• You’re incredibly positive and enjoy making another person’s day.
• You’re an excellent communicator who makes sure nothing slips through the cracks.
• You’re a self-starter who loves taking initiative and seeing things through to completion.
• You have the curiosity and desire to learn and grow your skills.
• You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.

**Common responsibilities include (but are not limited to):

• Working the support inbox, making sure our customers receive timely responses.
• Fielding and recording feature requests.
• Providing support to users on the WordPress.org forums for our plugins.
• Testing bug reports locally, and when confirmed pass them to the development team with detailed instructions.
• Pre-release quality assurance testing for updates and new releases.
• Updating and creating tutorials and documentation.
• Writing code snippets to solve one-off problems.
• Communicating with the team and supporting your peers using chat, audio, and video.

**Requirements

**Here are some skills that will come in handy:

• Excellent English writing and communication skills. We believe communication is critical.
• Patience, grace, and a sense of humor.
• Exceptional troubleshooting abilities (ie include finding CSS and JavaScript conflicts using browser developer tools, determining whether a plugin could be causing a code conflict).
• At least 2 years of experience with WordPress.
• Strong comprehension of HTML and CSS - you can write HTML and apply styling from "scratch".
• Strong leadership with the ability to step up and take charge when needed.
• You can take technical lingo and make it understandable to customers.
• Ability to prioritize workloads in order to balance an assortment of tasks and meet deadlines.
• Personal Computer with Internet Access.
• Availability to participate in audio/video meetings between the hours 9 am - 5 pm ET.

**Bonus points if you also have:

• Proficiency in writing documentation.
• Proven track record providing support for WordPress plugins.
• Experience working with email marketing service providers (eg. Mailchimp, AWeber, etc).
• Experience with WordPress development (eg themes, hooks, filters, plugin API, etc).
• Working knowledge of PHP.

**Benefits

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them.

**Here’s what we offer:

• Competitive Salary.
• Health, Dental, and Vision Insurance benefits for full-time U.S. employees.
• Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore, and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Custom Branded laptop at your five-year anniversary.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

**Location:

This is a remote position - our team is spread around the globe! Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET.

For this role, typical work hours match these operating hours. However, different hours may be available depending on the specific position.

**Inclusion Statement:

At Awesome Motive, we strive to have the broadest possible view of ersity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.

**How to apply?

If all of this sounds interesting, then please submit your application!

**Please clearly include the following in your cover letter:

• Your experience with WordPress.
• If you have previous experience working support or writing documentation, we'd love to hear about it.
• Tell us a bit about yourself and why you should be considered. Details about your experience, qualifications, personality, etc are very helpful.
• Profile links if available (Your website, WordPress.org, GitHub, Twitter, LinkedIn, etc)

Also note, don't forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)

We won’t be able to inidually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly.

Thanks, and we look forward to hearing from you!

Experience Remote done Right, and help define the future of remote work.

We have over 20 years of remote experience, all 500+ staff are 100% remote, and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious, mind-boggling projects. We move fast, try not to break things, and regularly create, break and define new processes, every single day.

This is not your typical workplace, and we are looking to partner with people that are not expecting one.

This role has the opportunity for growth into a CX-level organizational leadership position.

**

• You come from a professional services/consulting background
• You have worked in a growth-oriented organization before.
• You’ve managed a team of recruiters, sourcers and more; and know how to think strategically
• You’ve been a successful full-cycle recruiter before…and loved it!
• Hungry to own the responsibility to lead, and the pressures that come with being a leader
• You understand how to lead from the back, not the front, and have no problem doing any and every task your direct reports do daily.
• You have directly managed teams of 5+, before.

**

• Lead the recruiting team of full-time recruiters, tech interviewers and application reviewers
• Establish and monitor the recruiting efforts to support the growth demands
• Coordinate with hiring managers to understand the business needs in a timely manner
• Liaise with management daily, to support effective communication and decision making in a fast-paced environment.
• Be a key part of the management team, reporting directly to the C-suite.
• Ability to drive new initiatives across recruiting, HR and Culture focused on talent acquisition, retention and other related activities.

We are setting, exceeding and defining new standards in our industry, daily. We are looking for someone who wants to be part of that effort to continue to innovate in the space of remote professional technology services, put in the work, and outperform expectations.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Benefits

• 100% work from home
• Paid training
• QSEHRA Health Reimbursement Plan
• Competitive pay and bonuses
• Rapid career advancement
• 2 weeks PTO per year
• Flexible schedule
• Internal Promotions
• Continuing education
• Unlimited leave with job security
• Fun work environment!

Business Development Associate Position

We are searching for a personable, thorough Business Development Associate to communicate with prospective clients via telephone and e-mail. Responsibilities include educating interested parties about the product or service they are wanting and then scheduling a Sales Representative to meet with them.

To be successful as a BDA, you should be determined to achieve and surpass each of your work-related goals. After training you should demonstrate a thorough understanding of the conversion process, including ways in which to garner clients' interest in meeting with a Sales Representative.

Business Development Associate Responsibilities

• Familiarizing yourself with essential details of products and services.
• Communication to and from prospective clients and colleagues.
• Educating the prospective clients about the services they are interested in.
• Scheduling a consultation between the prospective client and a Sales Representative.

Business Development Associate Requirements

• US Resident
• Experience in business development, appointment setting, or sales would be advantageous, but is not necessary.
• Computer and tech savvy.
• Top-notch verbal, written, and interpersonal skills.
• Outstanding listening skills and attention to detail.
• Excellent phone etiquette.
• Professional and courteous disposition.
• Persuasive and results-oriented.
• Available to work some evenings and weekends.

Learn about us!

Employee facing: joinconvertros.com (You may also apply directly on this site)

Business facing: convertros.com

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

We are looking for somebody to live, breathe and dream of ideas to take our brand, story and purpose to the next level! We have been remote for over twenty years. The trials, tribulations and hilarity that ensued, and propelled us forward to being the best remote workplace out there, have helped shape a brand that is begging to be unleashed and shared with the engineering community. Help us market the Clevertech brand to the talented people we are looking to attract across the globe. Tell our story. Build the brand. You will partner with our C-Suite team to help shape, polish and tell Clevertech stories, across a variety of mediums (social, forums, chats, events, long-form media, etc)….and bring your creativity to bear with new, innovative and exciting ways for us to interact with our community, and share our stories.

**

You are an accomplished storyteller. You ideally have some exposure to the unique challenges and strengths of a professional services firm. You have demonstrated successful marketing accomplishments to your target audience You ideally have content created for the remote/engineering/STEM community, before.

**

• You will lead the effort to tell Clevertech’s story to our target audience to grow our brand
• You will manage the team, and hire the team/vendors.
• You will create, manage and launch multi-channel campaigns, ensuring the alignment of our message across all channels and motivating our target audience to "take action".
• Present ideas and final deliverables to stakeholders, and communicate with leaders about marketing programs and strategies
• Collaborate with our internal teams on brand positioning, awareness and execution of special events.

**

• 7+ years of brand marketing experience
• Accomplished marketing campaigns for enterprise-level companies ideally in the Professional Services industry
• Strong brand strategy skills across awareness, acquisition, and retention

☀️ Highlights

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We’re a remote-first VC-backed early-stage startup with ~25 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here.
• Seeking our first Product Manager; someone with 3+ years of SaaS PM experience living in Americas/Europe, doing inidual contributor work in close collaboration with our founders
• Salary: $90-140k per year plus equity at a fast, growing startup. Other benefits include home office budget, company offsite, and more (e.g. health insurance and 401k for US-based folks)

**Why join us now?

This is the best time to join Chameleon: you’d be joining a team that has found its groove and is excited about scaling, and a product that has customer love but with tons of potential to transform how SaaS works. Your work will impact 10s of millions of users.

Our customers (read case studies here) find a lot of value in what we offer, and we have a lot of ideas on what else we can build to make UX easier, more engaging, and more personal.

We’re a team of ~25, up from ~5 about 18 months ago; every person has a significant and material impact on our company’s trajectory and culture. We want to hire people who bring their best selves, who learn and iterate quickly, who are humble and looking to grow, and who are friendly and caring.

🌊  Learn more about our team, culture, and vision in our company page.

What your day-to-day might include

• Joining customer meetings (we use Zoom) to learn about their pain points and needs
• Managing our product feedback backlog and identifying priorities (we use Trello/Notion)
• Collaborating with Pulkit (CEO) and Brian (CTO) to define the medium-term product roadmap
• Managing the feature delivery lifecycle 
  • Transforming the roadmap into specific user stories for designers
  • Reviewing designs (we use Figma) and giving feedback
  • Translating design stories into an engineering story specs (we use Trello)
  • Testing delivered stories
  • Helping resolve any blockers or slowdowns by coordinating engineering, design
  • Running beta/early adopter programs with customers (we use Google Docs, Airtable)
• Quantitative analysis of product usage and engagement (we use Segment + Mixpanel)
• Getting feedback from customers (via calls, surveys, tickets etc.) (we use Chameleon for collecting microsurvey responses and Calendly for scheduling, Intercom for support)
• Doing product and market research (e.g. how competitors are solving these problems)
• Helping write feature announcement notes and update help docs (we use Chameleon, Intercom, and a CMS called Statamic for our site)

**

• 3+ years as a full-time product manager at a SaaS company
• 1+ years of startup (<50 employees) experience
• Strong UX sense / design eye and familiarity with common SaaS patterns
• Enjoy writing spec docs or help articles to explain functionality
• Great at managing multiple threads of work
• Strong organization and time-management skills
• Builder/owner mindset (independent, comfortable with ambiguity)

**

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You are in an Americas or European timezone (i.e. PST to CET; based in 🇨🇦 🇲🇽 🇧🇷 🇨🇱 🇺🇸 🇬🇧 etc.) 
  • *If you are not living in this timezone we cannot consider you, regardless of your interest or willingness to work within these hours
• This will be your full-time job
• Fluency (written and verbal) in English

🌈 Chameleons are all different and uniquely beautiful. They change and aren't required to associate or identify with any specific labels. We welcome the chance to get to know you and are committed to building a erse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics. That's what helps us all grow and evolve.

"

Job Summary

* Assisting with the preparation of operating budgets, financial statements, and reports.

Job Requirements:

* Bachelor's degree in finance, accounting, or in a related field.

",

"

Job Summary

* Assisting with the preparation of operating budgets, financial statements, and reports.

Job Requirements:

* Bachelor's degree in finance, accounting, or in a related field.

",

About The Role

Buffer is a product-led growth (PLG) company. PLG is a growth model that focuses on the product itself as the primary driver of acquisition, retention and expansion.

PLG companies like Buffer often offer a freemium plan, a free trial or some combination of the two. At Buffer, we offer a generous free plan with upgrade ladders, as well as a fully-featured trial. 

As the Growth PM you’ll own Buffer’s freemium experience. More than 100,000 people use our free plan each month. These are your people! You’ll shape the customer journey from free sign-up to paying customer. To do this, you’ll become our resident expert on the free plan, the free experience and the funnels and upgrade paths that lead somebody from free to paid. We strive to offer a generous free plan, while ensuring that our freemium strategy is working for our business.

You will be responsible for ensuring that our users have the best opportunities to upgrade if and when they’d benefit from our paid plans. This includes ensuring the reliability of our upgrade paths, presentation of paid plans, and optimizing CTAs and paywalls that drive consistent improvements to our free and trial conversion rates across Buffer.

This role has a heavy data-driven component as we seek to optimize our free offering for both our customers and our business, so an understanding of SQL is ideal and data analysis chops are a must, along with an extremely curious nature.

You’ll work closely with cross-functional teams at Buffer to align our free experience with our strategic vision, define success criteria, and develop clear plans and milestones for product delivery. Day to day, you’ll work hands on and collaborate with your product team to execute on the roadmap and regularly deliver value to our customers.

Buffer is a data-driven organization with data-insights distributed to all members of the product development and go-to-market process. You will be responsible for instrumentation, accuracy of data and dashboard reporting of Buffer users’ engagement with in-app value discovery and purchase experience. Navigating data integrity, reliability and performant query structure should be second-nature for you.

Who You'll Work With

In this role you’ll report to the Director of Product. Day to day you’ll lead a Buffer EPD team (Engineering, Product and Design pod), which means you will be supported by a Product Designer, Engineering Manager, and two or three Engineers. 

Where you’ll be focused on in-app activation and conversion, you’ll also work closely with our marketing growth team and data scientists, who are focused primarily on top-of-funnel and acquisition. You will collaborate your roadmaps with our Director of Growth Marketing to ensure cohesion of all growth efforts across Buffer.

As a member of a product management organization you will help shape Buffer’s overall product strategy, end-to-end user experience and growth efforts.

What You’ll Be Doing

• Optimize how freemium works for our business by optimizing revenue from our free plan while adhering to our values of generosity and transparency
• Own Buffer Free plan end to end
• Own all in-product upgrade and payment paths
• Understand and instrument all CTAs and upgrade journeys
• Drive data analysis to understand upgrade path performance
• Design and implement experiments to improve the rate of both trial and free-to-paid conversions
• Understand why users upgrade (or not)
• Collaborate with design to create experiments, improve UX around upgrade paths
• Work with your team’s engineers to implement experiments
• Ensure the overall integrity of our telemetry (event tracking & analysis tooling)
• Work with other PMs to implement experiments and changes across products
• Coordinate launch and go-to-market planning in partnership with product marketing
• Collaborate closely with product, design, engineering, data, and marketing to drive the ideation, research, design, and development of customer-focused features and improvements
• Keep your team focused and excited to solve customer problems by connecting the work they do to our customer’s success and our larger mission
• Build alignment across product teams, our leadership team, and other stakeholders

Helpful Skills and Experience

• 0+ years of product management (that’s not a typo, we’re happy to teach you the “product stuff”!)
• Very strong data analysis skills
• Understanding of key SaaS metrics including MRR, Churn, LTV, ARPU, and how these metrics impact one another
• A deep sense of curiosity
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong customer focus and empathy
• Your friends would describe you as rigorous and highly organized
• Strong understanding of the product-led growth model and how freemium works within that
• Experience working with a global team of product managers, designers, engineers
• Adept at pairing data with product intuition to always keep product decisions moving forward 
• Clear and concise written skills with an ability to distill and communicate complex topics
• Bias towards action with an ability to drive results near term as well as the ability to zoom out and connect the day to day work to our large mission

Nice-to-haves

• Product management experience
• Experience using SQL for data analysis

Perks and Benefits

We hope that you're excited by the possibilities that come with working at Buffer! In addition to our unique culture, we also offer these fun perks and benefits.

💰 Competitive salary: Our salary formula adjusts to your cost of living and experience. For this role, the range is: $103,500 - $170,500 USD.

🏝 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive.

💪🏽 Health insurance: We offer health insurance for all of our team members, international or US.

💻 Home office setup: Get a laptop + $500 to set up your home office.

🕶 Growth mindset fund: Extra money for learning and development.

⛺️ Time to recharge: At least 3 weeks/year of minimum vacation and we're currently working a 4-day workweek.

🤑 401(k): With 3% company match.

📈 Profit sharing: When the company does well, all team members share the profits. We distribute 8-15% of profits annually to the team.

🍼 Family leave: 16 weeks of family leave for all parents, fully paid.

✈️ Retreats: When we can, we meet in person for company get-togethers. 

☕️ Working smarter stipend: Get some extra cash for a co-working space or coffee shop work.

📚 Free books and Kindle: Get a free Kindle and all the free books - digital, physical, and audio - you like, anytime.

⛱ Sabbaticals: Take a 6-week break, fully paid, after every 5 years with Buffer.

Here's our hiring process

**

**

Step 3:Technical and role fit chat with the hiring manger for this role. 

Step 4:Chat with our CPO.

Step 5:Final Chat with our CEO.

Our Hiring Timeline

Thank you for your interest in Buffer and the Growth PM role!  Our overall hiring process takes about 4-8 weeks, from the time you are contacted for the first interview.  If you feel like this role is calling out to you, we'd love to learn more about you.  We're always open to continuing the conversation.

​​Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

The Customer Marketing Manager is a brand new role on our Customer Success team — and will be responsible for building the strategy, workflows and campaigns we need to help our existing customers find more value with our products in an automated way. Our all-in-one platform includes products that serve multiple jobs-to-be-done (i.e. live events, courses, conversational spaces, billing, etc.) and many customers don’t adopt all at once.

As a brand new role and function for us, we are looking for a candidate who is excited by and has the relevant experience to help us build our automated programs from the ground up. This will require a balance of rolling your sleeves up and building campaigns with limited data while also helping build the foundational structures (i.e. customer journey, data requests, measurement frameworks) to set us up for long-term success. In this role you’ll collaborate cross-functionally with our broader marketing, customer success and community teams who share the same goals alongside you.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. and European time zones.

Check out our Careers page for more information about us.

**

Responsibilities**

• Alongside product marketing & CS, develop Circle’s customer lifecycle stages and create strategic campaigns for each stage of the journey, which includes onboarding, engagement and retention.
• Create relevant, personalized and cohesive experiences for new customers across all of our channels, including email, in-app messaging, in-product onboarding (and other channels).
• Identify usage and tenure data to conceptualize, execute and measure campaigns and experiments that tie back to customer & business outcomes (expansion, upsell, adoption, minimize churn).
• Work closely with other stakeholders to integrate both triggered and targeted outreach campaigns to drive awareness and adoption of existing and new features being released.
• Establish a measurement framework in partnership with customer success, product marketing and revenue operations to measure impact of your programs.
• Bring a deep understanding of growth & optimization best practices, such as A/B testing, to conduct experiments, evaluate results, and build new campaigns to improve key measures.
• Work closely with our soon to be hired marketing lifecycle manager to evaluate tooling, coordinate campaigns and design our lifecycle marketing systems to scale with us.

**

• 3-5+ years of experience in customer marketing, preferably at a SaaS company with high-volume of SMB customers
• A strategic thinker that can not only drive the strategy, but is equally as excited to draft and deliver on campaign execution.
• Direct experience configuring in-app & email marketing campaigns focused on product adoption and expansion
• You’re obsessive about data and metrics. You have a strong ability to look at email data, but also data across the other channels (like in-app messaging, product adoption, community engagement) and you know how to look at the holistic picture to inform opportunity.
• You’re a great communicator, detail-oriented and organized. The role will require significant cross-team collaboration, managing multiple projects and balancing deadlines.

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

We are still very early in our journey of building out and defining our customer success function. We have over 5k paying communities powered by Circle and that number is growing significantly month-over-month. Historically, a majority of customer education and engagement has happened through our thriving customer community and via direct 1:1 engagements with a CSM if you’re an Enterprise customer.

We realized there is an opportunity to help a greater number of customers thrive using Circle, but it is going to require a scaled approach vs. relying solely on 1:1 engagements. As our first scaled CSM you’ll be tasked with helping us define this function and engage customers through a mix of 1:1 interactions, multi-customer activities and outreach campaigns crafted to increase activation and adoption.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. timezones for this role.

Check out our Careers page for more information about us.

**

Responsibilities**

• Be passionate about customer success and delivering value through both 1:1 support and automations for hundreds of customers.
• Collaborate with our community team on creating & hosting regularly scheduled online events that let customers get to know us while learning alongside their peers.
• Conceptualize, create and deliver short videos that educate customers and entice them to engage with us and understand the full value of our partnership.
• Use data to inform how you segment customers and prioritize different engagement strategies aligned to customer and business outcomes.
• Communicate thoughtfully to provide answers to questions for both technical and nontechnical end users while also supporting a wide range of technologies to reach their goals.
• Onboard new clients so they are setup for a successful community launch and continually provide proactive advice and guidance on community design and engagement.
• Become and maintain a deep understanding of the Circle Platform and make recommendations on how customers can use it to accelerate their desired outcomes.
• Partner closely with other internal stakeholders to share learnings, design content & experiences and help us improve our entire customer experience.
• Contribute feedback to Product/Engineering on product improvements to enhance customer engagement.

**

• 3+ years of experience with scaled customers success programs, 1:many customer education or working with large portfolio/groups of customers to drive adoption and engagement. Bonus if it’s in SaaS with SMB customer segment.
• You have directly contributed to outreach and engagement initiatives designed to engage customers and can speak to specific projects & outcomes.
• You have experience leveraging product usage data in your approach to engaging, expanding and prioritizing your accounts.
• You are a team player with a high level of integrity and desire to assist your team. When you find playbooks that work, you’ll teach others and champion wider adoption.
• You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability.
• You’re resourceful - you may not have all the answers, but you know how to find them.

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

Our RevOps team is just getting started and already making an impact! We design, configure and build the systems and processes that enable our go-to-market and growth functions. As our Revenue Operations Specialist, your role is critical to the success of our Go-To-Market (GTM) teams as they engage new customers and develop revenue opportunities.

As Circle’s dedicated Revenue Operations Specialist, you will support our revenue teams by improving the efficiency and productivity of our GTM functions. We are looking for an inidual who can bring experience in a scaling Revenue Operations team and can help build, maintain, and improve the GTMs tech stack.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. time zones for this role due to the majority of customers being located in North America.

Check out our Careers page for more information about us.

**

Responsibilities**

• Administer and maintain HubSpot, both sales and operations hub.
• Ensure our tech stack is fully optimized and provide support to all teams utilizing our sales and support tools.
• Troubleshoot technical issues and work with Product and Engineer teams to test and implement solutions.
• Support the development and launch of new processes, workflows, and automation that drive the efficiency of our GTM teams.
• Understand and communicate the user impact of improvements to our internal stakeholders.
• Work with teams in maintaining sales and customer success pipelines for accuracy and holistic data integrity.
• Partner with the management team on building and maintaining team reporting and dashboards. 
• Proactively identify areas of processes improvement throughout the entire customer lifecycle.
• Improve reporting efficiency and accuracy through automation and optimization of reporting processes and data sources.
• Provide day-to-day operational support and internal customer service for Circle’s GTM teams as the acting subject matter expert for our systems and processes.

**

• 2+ years of experience working as an administrator within a CRM (HubSpot’s Sales and Operations hub preferred).
• Firm understanding of the entire customer lifecycle, and the impact of systems and tools at each stage.
• Experience with a large tech stack and technical ability to optimize systems integrations.
• A holistic thinker, able to manage multiple objectives/assignments while supporting initiatives across several cross-functional teams.
• Able to quickly grasp new concepts and work in a high-performing, fast-paced environment.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Self-starter; Highly analytical; capable of delivering on goals with minimal supervision.
• (Nice to have) Experience working with a GTM team and an understanding of processes and strategies needed to engage with potential customers .
• (Nice to have) Advanced with Microsoft Excel/Google Sheets.
• (Nice to have) Proficient in SQL, Javascript, and / or Python.

37signals is hiring a Visual Storyteller to demo and explain our software, Basecamp and HEY – primarily on video, but also using still pictures and great writing to weave a story. Maybe you do it as a hobby today. Maybe it's your business to review other people's products. Or maybe it's currently your full-time job for another company. However you do it, and wherever you do it, you love doing it and you're excited to bring your talents to 37signals and our products.

**About the work

Maybe quick 30 second videos. Sometimes a few minutes. And maybe a dozen minutes or more if you really feel like going in-depth. We're out to create a thorough library of video resources as permanent reference material, as well as a steady stream of current videos showcasing what's new.

The aim is to make customers — current and prospective — go "Ah ha!". Delighting and informing with motion, description, and real-world scenarios. "Ah, so that's how it works!" "Ah, I didn't know you could do that." "Ha, that's super useful." "Ha, how cool is that?!" "Oh, that would really help us do X, Y, or Z." You should tell people things they didn't know, in ways they can relate to.

**About you

As a manager of one, you’ll drive shaped projects over six-week cycles. You’ll set direction, take ownership, make calls, and see things through without a lot of oversight. You’ll be able to communicate clearly with your colleagues, work across teams, and lend a helping hand when needed.

Benefits and compensation

Our benefits support a life well-lived away from work. Ample time off and all the resources you need to support you in doing the best work of your career. Our handbook has detailed information about the benefits we offer.

Applicants from outside of the US will be offered a contractor role on comparable terms and equal pay with our domestic employees.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in your perspective and we're eager to further ersity our company on all fronts. 37signals is committed to building an inclusive, supportive place for you to do the best work of your career.

**What to expect

Whatever software or hardware you need, we'll get it for you. Nothing should stand in the way of you doing the best work of your career, here.

We respect everyone's right to participate in political expression and activism, but avoid having political debates on our internal communication systems. 37signals as a company also does not weigh in on politics publicly, outside of topics directly related to our business. You should be at peace with both of these stances.

How to apply

Show us some of your previous work, and send us one new video that takes no more than a day to put together (honor system here). It should be 60 seconds or less. You choose what to focus on, but the videos have to be about Basecamp or HEY, and they have to show and explain how something works. A feature, a flow, a scenario — your call. You'll own the video, we won't use it. It's just so we can get a sense of what you can do.

We’re accepting applications until Wednesday, June 1, at 5:00PM US-Central time.

You should not expect to hear for a few weeks, while we review all applications. Please note that we’re unable to offer inidual feedback during the screening process. We usually see hundreds of applications for roles, and our small hiring team simply doesn’t have the bandwidth to offer personalized feedback before the interview stages.

Those who make it past the first round will be asked to produce two more videos, and one write-up. We'll pay you for your time on those. You can also expect 2-3 remote interviews with your future colleagues. We’ll talk through your background, your approach to this job, and e into your professional knowledge. No tests, gotchas, or surprises.

We look forward to hearing from you!