We're looking for a strategic operator to lead strategy and planning for our New Products team in Rappi Bank (Rappi’s challenger bank) to help design, build and launch new financial products. New Products is a lean cross-functional team at Rappi Bank that is building and scaling new ways to delight our customers, leveraging the Rappi Bank financial platform across 5 countries, Mexico, Colombia, Brazil, Peru, and Chile.

About the Role

As a member of the New Products team, you will be responsible for evaluating, defining and launching key product offerings as well as strategic planning of quarterly targets, rollout plans and projections. In addition, this role will participate in Weekly Business Reviews with the CEO-staff. This role is a great opportunity for an experienced inidual that is looking to transition from strategy to an operational role that is closely connected to product development, design and customer experience exposure across the entire New Products organization.

You're excited about this opportunity because you will…

• Strategize. By leading assessment and planning across the New Products team, this role will be instrumental in setting the direction of the New Products business - understanding what moves the business forward most effectively.
• Forecast. Through partnering with finance and analytics, this role will be responsible for setting and tracking all key metrics.
• Collaborate. While setting the right goals for the cross-functional team, this role will lean in on strategic, cross-cutting projects to ensure success during each quarter.
• Build. You'll have your fingerprints all over creating the strategy and product offering for growth of Rappi Banks’s next big businesses. This means everything from high-level strategy to nitty-gritty operational details.

We're excited about you because…

• You're organized. You thrive in creating structure out of nothing.
• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
• You thrive with a erse set of responsibilities. You love working across a breadth of disciplines and teams.
• You're customer driven. You obsess over delighting customers and make decisions with the best interest and needs of customers in mind.
• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
• You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level.
• You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
• You're relentless. You do what it takes to win, no matter what.
• You have 5-10 years of experience. You've succeeded in a competitive, or challenging environment.

**

• You have experience in consulting, strategic planning or project management.
• You have a demonstrated interest or have a background in the financial industry
• You have startup experience by working at a startup, founding a startup or working on your own projects at the side.

We're looking for someone who is

• Ambitious
• High Energy
• Types Fast

If you're familiar with content marketing - great!

Workscope:

• Research and target keywords (ahrefs)
• Write blogposts yourself
• Manage our writers to churn out blogposts 
• Monitor google analytics and google search console
• Do A/B testing on email capture forms on our website

We've been doing content marketing for 10 years now. We have lots of processes and best practices in place. At the start, you'll maintain our existing processes. But with time, we expect you to be improving the firm and taking it to the next level.

This job is great for ambitious people who want a steep career trajectory. You'll be working directly with the CEO to lead our content marketing efforts. The last person to do this content marketing job recently left us to join Stripe for a 150k/yr marketing job.

The work will be challenging. Hours will be long at times. But you'll learn and achieve some incredible feats that'll set up your career for the long run.

Salary

**About Us

Previously, we operated across 4 domains. (with our highest domain rating at 40)

We're now merging all our 4 country domains into a single .com. We're targeting a DR of at least 45 by the end of 2023. 

It's a great opportunity to learn how to grow a brand new international website to a very high domain rating. 

Our company has been 100% remote since 2018. We're open to working with anyone from anywhere in the world.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place.

We're looking for a full-stack Senior Software Engineer (Rails/React) to work on growth-focused projects such as optimizing flows/conversion analytics, in-product viral loops, referral programs, and A/B experiments inside our core product.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. and European timezones.

Check out our Careers page for more information about us.

**

• Work on Circle's growth-focused roadmap inside our core product
• Ship often and ship with care
• Improve the quality of our codebase and identify architectural deficiencies in your product area
• Engage in considerate, but robust, PR reviews with Circle's engineers
• Work closely with Circle's co-founders and designers throughout the feature spec + design process

**

• Significant experience working with Ruby on Rails and general familiarity with React
• Experience working with complex user interfaces and API design
• Strong judgement and attention to detail when it comes to architectural, product, design, and process decisions. Your judgement should inspire a high level of trust within the team.
• A desire to work in an environment which values speed of iteration and inidual autonomy
• (Ideal) 1-2 years of experience working on growth-focused projects

Want to be at the forefront of cutting-edge technology? Are you looking to work for a company that will push the dapps market to the next level? Bring your strong financial knowledge and passion for blockchain to a growing startup disrupting the industry.

DappRadar is the #1 global leader in dapp distribution and analysis. Based in Lithuania, we are propelling blockchain and decentralized applications into the future. As we scale our solution to clients worldwide, we are looking for a skilled, solution-oriented Head of Finance to join our team!

What will you do:

• Provide leadership, direction, and management of the finance and accounting team
• Implement DAO treasury and financial reporting
• Ensure all crypto operations are managed efficiently and accurately
• Help to formulate a crypto treasury strategy on the Traditional and DAO side. Advise the management accordingly
• Build and grow a high-performing finance department for the business
• Work collaboratively across the company to ensure alignment operationally and financially
• Work closely with different teams to formulate good budgeting practices and controls
• Asset management and long-term financial planning
• Ensure all crypto are correctly accounted for, and crypto accounting follows IFRS
• Overall responsibility for budgeting and all crypto finance operations

What we are looking for:

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration or equivalent
• 5+ years of experience in the Finance position
• 2+ years of experience in the crypto or related field is a must
• Commercially astute, technically solid, and insightful with the ability to operate on both strategic and operational levels
• Strong process and financial control skills with a high level of attention to detail
• Excellent communication, presentation, and stakeholder management skills
• Proven ability to drive change throughout the organization

We offer:

• The chance to personally impact a successful & rapidly growing startup in an emerging sector
• An international team of highly skilled and motivated colleagues who help You to succeed and push Your boundaries
• Work with cutting-edge blockchain technology and unchartered territory
• Remote work and flexible working hours
• Personal learning budget & internal and external training sessions
• “Family first” policy
• Competitive salary & opportunity to join our stock options program (Specific compensation is offered based on work experience)

Seashell is looking to hire an Operations & Finance Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

About Method

At Method, our mission is to make personal debt management self-driven and autonomous. Method's APIs makes it easy for developers to aggregate consumer debt data and embed debt repayment on their apps. Method works with over 5,000 financial institutions to enable payments to any type of consumer debt & bills – including credit cards, student loans, car loans, bills and mortgages – all through a single API. We manage the entire money movement process, including KYC, flow of funds, and banking partners, allowing developers to go-live in an evening.

We are hiring (our first!) Finance Lead to execute essential financial functions for Method Financial. You’ll work in partnership with our founding team to build and manage financial operations and processes.

The Day-to-Day

* Perform all accounting operations, including core processes such as month-end close, monthly customer billing, accounts payable management, and accounts receivable management.

Skills You’ll Need

* BA/BS in Accounting or Finance

Bonus points if you’ve...

* Hands-on experience and a proven track record in B2B \"as-a-service\" FinTech businesses such as the following sectors: BAAS, payments

Benefits:

* Home Office Stipend

There's no such thing as a 'perfect' candidate. We encourage you to apply even if you don't 100% match the exact candidate description!

",

As a Staff Front End Engineer at Playful Software, you will play a pivotal role in building out the initial platform and MVP release of our product. You'll have the opportunity to work directly with startup veterans to build a product from the ground up in a fun, productive environment.

What to expect:

• Work on the first version of the product platform with founders and the team
• Execute on building scalable and reliable front-end applications
• Work closely with engineers and designers to create a joyful user experience
• Participate in regular design and code reviews
• Make broad contributions to the website and/or mobile application
• Contribute to the overall direction of the company

Requirements

• Extensive experience creating front-end software for public-facing products.
• At least three years of experience in a modern JavaScript UI framework, such as React, Vue, or Angular
• Very helpful if you have extensive React experience
• You have 6+ years of professional front-end web development experience.
• You have a deep understanding of browser JavaScript (including the DOM and platform APIs).
• Experience with browser-based applications on mobile
• Typescript experience or experience with other strongly typed languages required
• A love for making beautiful user experiences
• Golang experience is desirable (our backend is in go)
• Understanding of object-oriented programming language (Java, Javascript, C++, C#, Ruby, Python)
• Excellent communication skills
• Experience in a startup environment, comfortable dealing with ambiguity
• Must reside in and be able to work in the US

Benefits

We offer great insurance for you and your family, flexible vacation time, 401k, co-working stipend and much more.

Our culture

Led by two seasoned entrepreneurs with engineering and business backgrounds, we are creating a team with a strong design and UX orientation. We value blending design and engineering innovation to create fun and delightful experiences.

We have done this before. We know how to build highly effective teams and a company culture that is a joy to be part of on a daily basis. We believe that to create fun and engaging experiences we need to have a lot of fun building them.

We pay full-time salaries and offer competitive health benefits. We value ersity across all dimensions and keep reasonable hours. Playful Software is in-person in Seattle and remote everywhere.

Our hiring process

Our interview process is a straightforward, behavioral interview about your past experiences, interviews with the founders and key staff, and meeting with our whole team. We value design and engineering excellence, product insight, eagerness for growth/impact, and the communication skills and empathy to collaborate well with a tight-knit team.

Founders

Darrin Massena and Mike Harrington are passionate about making software that is fun and easy to use. Darrin and Mike have built successful teams and startups from gaming to productivity and have roots in the game industry. Mike co-founded Valve Software and Darrin co-founded Spiffcode. Darrin and Mike teamed up to create the award-winning online photo editor, Picnik, which was acquired by Google in 2010.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**About the role:

You have deep corporate and commercial experience and excel at quickly drafting, reviewing, and identifying the highest-priority revisions to a wide variety of commercial and employment agreements. You are a solutions-oriented, positive, and intellectually curious attorney who thrives on small teams. You have excellent judgment and can run projects with minimal supervision while knowing when to escalate an issue. You work quickly and efficiently while caring deeply about the quality of your work product. You enjoy taking the lead on projects and managing other attorneys and legal assistants, and naturally, take the initiative to solve problems and improve and streamline systems and processes. (Note: this role will not immediately involve managing other members of the legal team, but may grow into having that responsibility.) You are sufficiently experienced and confident as an attorney to embrace opportunities to do legal and advisory work outside of your primary areas of expertise, to meet the needs of a rapidly scaling and dynamic legal function and business.

Responsibilities:

• Draft, review, negotiate, and interpret a wide variety of commercial and employment agreements
• Advise on a broad range of commercial legal and employment issues and strategic decisions
• Work cross-functionally to identify, investigate and manage risks across the business
• Build and improve our standard form agreements and legal processes
• Help to resolve and avoid potential disputes
• Analyze and provide guidance on evolving rules, regulations, and trends impacting the tech and healthcare industries
• Assist in managing corporate matters, including board/shareholder matters and equity plan administration

What success looks like 90 days in:

• You now lead the process of drafting new—and reviewing and improving existing—commercial and employment agreements, and involve and coordinate with outside counsel, the Head of Legal and Risk, Director of People Operations, and other functions across the business, as necessary
• You have created new and streamlined existing processes to generate and update commercial and employment agreements across a number of different jurisdictions
• You have created and own a system for staying up to date on and ensuring the business’s compliance with evolving rules and regulations, including with respect to licensing and data privacy/security
• You are supporting the legal function and advising the business in other areas as needed, including with respect to the development and execution of new and existing products, initiatives, and lines of business

**

• JD, admission to a state bar, and at least 5 years of relevant transactional experience (preferably including at a top firm) in the U.S.
• Bias toward action and solving (not just spotting) problems
• Ability to take ownership of your work and manage projects independently
• Excellent communication and writing abilities 
• Comfort and skill navigating complexity and ambiguity and working on a leanly staffed team
• Ability to work autonomously and under pressure and meet tight deadlines
• Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
• Reliable coverage, as part of your daily schedule, of the hours of 2 pm – 6 pm PST, Monday through Friday

**

• Intellectual property expertise
• Experience working cross-culturally and with erse, global teams
• Experience providing legal support for a variety of corporate transactions through all stages of the transaction lifecycle, including M&A, securities, and technology transactions

**About the role:

You have operated at a senior and managerial level on previous legal teams. You have deep corporate and commercial experience and excel at reviewing and revising a wide variety of commercial and employment agreements. You are a solutions-oriented and positive attorney who thrives on small teams. You have excellent judgment and can run projects with minimal supervision while knowing when to escalate an issue. You work efficiently while caring deeply about the quality of your work product. You think strategically with respect to how a legal team should allocate its collective time, and how to prioritize proactive projects while ensuring reactive projects receive appropriate attention and are handled thoughtfully and completed on time. You take the initiative to improve and streamline systems and processes. (Note: this role will not immediately involve managing other members of the legal team).

**

• Partner with the Head of Legal and Risk (to whom you'll report) on strategizing as to the legal team's use of internal and external resources and allocation of its members' time, and advise on highest priority projects and matters
• Advise on a broad range of commercial legal and employment issues (including owning transactional work streams) and strategic decisions
• Build and improve our standard form agreements and legal processes, including by automating processes where possible
• Assist in managing corporate matters, including board/shareholder matters and equity plan administration

**

• Your strategic input has helped the Head of Legal and Risk more efficiently and productively allocate responsibilities and matters among the other members of the legal team
• You have created or streamlined repeatable processes used by the legal team
• You have identified at least one problem with our document management system and have taken the initiative to correct it
• You have created and own a system for ensuring the business’s compliance with evolving rules and regulations, including with respect to licensing and data privacy/security
• You are supporting the legal function and advising the business in other areas as needed, including with respect to the development and execution of new and existing products, initiatives, and lines of business

Need to have:

• JD, admission to a state bar, and at least 7 years of relevant experience (preferably including at a top firm) in the U.S.
• Bias toward action and solving (not just spotting) problems
• Ability to take ownership of your work and manage projects independently
• Excellent communication and writing abilities
• Comfort and skill navigating complexity and ambiguity and working on a leanly staffed team
• Ability to work autonomously and under pressure and meet tight deadlines
• Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
• Reliable coverage, as part of your daily schedule, of the hours of 2 pm – 6 pm PST, Monday through Friday

**

• Intellectual property expertise
• A prior role in a corporate compliance department
• Experience working cross-culturally and with erse, global teams
• Experience providing legal support for a variety of corporate transactions through all stages of the transaction lifecycle, including M&A, securities, and technology transactions

Time zones: MST (UTC -7), PST (UTC -8)

**DESCRIPTION

As Customer Support Specialist you will be tasked with providing a superior customer experience to our users. You will help users understand how to use the product in order to accomplish their goals.

**COMPANY OVERVIEW

At Insycle, our mission is to make it easy to manage and work with data.

Insycle – a modern platform to organize, cleanse, and manage CRM data – is a beloved SaaS product used by thousands of users from more than 80 countries. Product overview video: https://www.insycle.com/

We’re headquartered in New York City.

**REQUIREMENTS

• 2+ years of experience at a software product company in a similar role.
• Tech-savvy with the latest SaaS tools and modern apps. Proficient in Excel.
• Excellent communicator and writer. You can take complex subjects and break them down using clear and simple writing and video.
• Ability to learn quickly and become an expert in the product. 
• Comfortable speaking and presenting using video.
• Work remotely in PST timezone.

**WHAT YOU’LL DO

• Answer users' questions using chat and email.
• Train users using Loom video recordings, Zoom video meetings, live webinars.
• Write help articles and user documentation.
• Improve onboarding and learning experience.

**QUALITIES WE'RE LOOKING FOR

• Analytical skills, detail-oriented, able to help customers solve problems.
• Work independently, a fast learner in an unstructured environment.
• Organized, goal-oriented.
• Excited to join as an early employee.
• Helpful, energetic, ambitious, positive.

**COMPENSATION & BENEFITS

• $50K - $80K Annual
• 0.05% - 0.1% Equity
• Medical, dental, and vision insurance.
• 401K with a 4% company contribution.
• PTO, sick and unplanned time off, holidays.
• Full-time, salaried position located remote in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

The Client Success Account Executive role is a combination of sales activities and client relationship management to create the most reliable, personalized experience for a client. Reporting to the Head of Operations, you’ll be responsible for both growing existing clients and closing new clients.  

**

• Build meaningful relationships with clients through timely and engaging communication with the goal to determine the clients needs, build value and establish a successful relationship with Contra
• Proactively anticipate and address escalating client issues with speed and urgency
• Develop creative outreach strategies to increase client engagement, retention, drive growth, reduce churn
• Coordinate and participate in user interviews with clients to gain a deep understanding of their business and help them to derive maximum value from Contra
• Partner with clients to understand their hiring needs and ensure they are finding amazing talent to work with through Contra
• Deliver accurate projections through strong pipeline management and forecasting
• Extremely analytical; you leverage data in all of your decision making
• Consistently strive to exceed the quarterly goals that have been set and be compensated competitively with a commission structure
• High energy, self-starting personality that works well in a start-up, fast-paced environment

**

• Mission driven. Our mission truly resonates with you and you would like to be a part of what we are building together at Contra!
• A dedicated team player. You thrive in a collaborative, remote-only environment and you are comfortable with 8am-12 pm PST core hours and flexibility around those hours for the rest of your work day.!
• Passionate about learning. Share a genuine curiosity for learning, alway eager to pick up new skills. We don’t expect everyone to know everything but you learn quickly!
• Goal oriented. Understand what you need to do in order to achieve your goals without needing all of the bells and whistles.
• Committed to trying. Have the resilience and willingness to try and try again even if you fail after a few attempts!
• Ambitious attitude. You bring a strong work ethic and contagious energy to your team as we work towards our North Star.
• Path Paver. Joining a startup you enjoy taking ownership, building out processes and documentation that might not exist to share with your team members.

**

• 🌎 Remote-only culture that is here to stay
• 🍎 100% health coverage for US full-time employees, and health reimbursements for all international contractors
• 💰 401k matching for US full-time employees
• 💸 $4,000 laptop reimbursement upon starting + additional equipment, co-working, education, and meetups
• 💛 No-meeting Wednesdays
• 🥬 Half days every third Friday of the month to enjoy a long weekend, reduce screen fatigue, and decompress
• 👋 Generous time off — 2 week-long company-wide shutdowns per year (Spring, Fall, Winter) so we can all collectively relax together, in addition to paid time off and flex days to look after your wellbeing.
• 👶 Flexible parental leave
• 🌴 Annual team wide off-site (our most recent was in June 2022!)
• 💁 A custom slack emoji, just for you!

**

• Intro Call with the recruiting team (15 minutes)
• Interview with Hiring Manager (30-45 minutes)
• Interview - Culture (30 minutes)
• Paid Case Study
• Interview with Co-Founders (25 min)

**

• $80K - 100K USD plus commission
• Equity Value Range: $72K - $180K USD

Azumo is looking for a highly motivated Python Fulllstack Engineer to develop and enhance high performing and scalable software infrastructures in AI, NLP and data-intensive software environments.

At this time, we will only be considering candidates based in Latin America, as most of our engineers are based there.

This position will give you the opportunity to collaborate with a growing team and bright engineering minds. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using Python, React + Django / Flask / Eve / FastAPI open-source frameworks and connecting applications to modern cloud-based technologies.

At Azumo we strive for excellence and strongly believe in professional and personal growth. We want each inidual to be successful and pledge to help each achieve their goals while at Azumo and beyond. Challenging ourselves and learning new technologies is at the core of what we do.

Based in San Francisco, California, Azumo is an innovative software development firm helping organizations build intelligent apps using the latest technologies in AI, data and cloud. We are passionate about solving key problems for customers around the globe.

Responsibilities:

• Design, develop and test server features and robust APIs
• Integrate existing applications with third party systems
• Evaluate multiple approaches and technologies to solving a problem

Requirements

Basic Qualifications:

• BS or Master's degree in Computer Science, related degree, or equivalent experience
• 5+ years experience with backend development, Python Django / Flask / Eve / FastAPI
• Deep expertise with Linux and hosted cloud environments (Heroku, AWS, App Engine or other)
• Practical experience with open source technologies, including SQL and NoSQL DBs
• Experience integrating solutions with 3rd party APIs (RESTful, OAuth, JSON)
• Self-driven and motivated, with a strong work ethic and a passion for problem solving

Preferred Qualifications:

• Love for coding and willingness to be agile
• Hacker spirit within a collaborative team

Benefits

The Python Engineer will be based remotely.

Company benefits include:

• 10 PTO
• Training
• Udemy free Premium access
• English Lessons
• Mentored career development
• U.S. Holidays
• Profit Sharing
• $US Remuneration

At Azumo we strive for excellence and strongly believe in professional and personal growth. We want each inidual to be successful and pledge to help each achieve their goals while at Azumo and beyond. Challenging ourselves and learning new technologies is at the core of what we do.

Come join our family!

Intro

On planet Arrakis water liquidity is the most sacred resource.

Arrakis has one mission: to become web3’s liquidity layer, enabling LPs and tokenized projects to optimize their DEX liquidity on and across multiple blockchains in a seamless and automated manner.

With over $1bn in total value liquidity flowing through our vaults we are by far the market leader and driver in this unique space

The Role:

Arrakis is looking for someone with a strong quantitative trading background to fulfill the role of Lead Quantitative Trading Strategist. Liquidity providing is similar to market making, and we are looking for someone who is passionate about crypto and has experience in market making and quantitative trading.

You will be reporting to our CTO, coming up with various LPing and hedging strategies and much more. You will take a data driven approach in coming up with the best strategies for projects to have long term sustainable liquidity on DEX’s.

Overall your aim is to ensure projects are satisfied with their DEX liquidity, ensure your strategies to market make on DEX’s are chosen over CEX’s, with enhanced liquidity and lower slippage on trades.

You will be the only strategist in-house to begin with and will be working with an extremely crypto native and experienced team, keen to listen, learn and incorporate your subject matter expertise.

Responsibilities:

• Close consultation with the technology team
• Lead Liquidity Providing Strategies
• Lead backtesting
• Research/Analyze new DEX’s

Requirements

• 4+ years of experience in Market Making/Quantitative Trading
• Experience in Python
• Understanding/Excitement in Crypto Markets
• Willing to work autonomously
• Strong written and verbal communication skills

Benefits

• Unlimited holiday (yes you heard that right!)
• Work very autonomously
• Generous Token Package
• Competitive Salary
• Work together with one of the best technical teams on Ethereum
• Build relationships with top DEX teams which we are already collaborating with such as Uniswap
• Chance to travel the world to go to exciting events and connect with key players in this industry
• Join amazing in-person offsites all over the world

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

At HiveMQ, our customers come first. Thus, as a Technical Product Manager, being an integral part of the HiveMQ broker team and working closely with other disciplines, you will discover and deliver new HiveMQ product capabilities that delight our customers. In this role you will work cross-functionally to determine how our users interact with our products and run discovery to nail down user problems, needs and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Learn everything about MQTT, distributed systems, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success and professional services teams and facilitate influx of product insights from the field

**

• Sound background in software development, ideally related to MQTT or similar distributed streaming technologies
• A passion for distributed technologies
• Proven strategy formation/alignment skills
• A learning Mindset
• Proven customer/stakeholder management skills
• Relevant experience as a Technical Product Manager
• Acquired problem identification skills
• Outstanding interpersonal skills and a deep empathy with your users 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths 
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

As the Senior Product Designer at HiveMQ, you’ll be an integral part of the HiveMQ Cloud team and, working closely with other disciplines, create user-centered digital experiences built upon user research, strategy, and strong design methodology.  Furthermore, being the first UX designer to join, you will have the opportunity to establish and shape the Design discipline at HiveMQ. 

Ultimately, as a seasoned design practitioner, you’ll stay abreast of the latest trends in User Experience Design and Research, bringing insights and a fresh perspective in a hands-on role in creating experiences that matter.

**

• Establish UX Design as a discipline at HiveMQ
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization. 
• Design and implement experiments to improve user experience along the HiveMQ Cloud self-service customer journey 
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
• Learn everything about MQTT, related ecosystem of technologies, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users

 **You have…

_

• A minimum of four years of experience working as a UX Designer, at least some of it spent on a complex technical product, with a proven track record
• Mastery of UX design – including Information Architecture, Wireframing, Prototyping, and Design Systems
• Empathetic listener attitude and possess exceptional information architecture and UI design skills
• In-depth understanding agile product development workflow and have experience working in a cross-functional team in a product-led growth setup
• Methodical approach to usability and handling complexity at scale
• In-depth understanding and experience with product-led growth model 
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong data analysis skills and design facilitation skills
• Effortless communication and presentation skills
• Natural leadership and collaboration skills 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

At HiveMQ, our customers come first. Thus, as a Product Manager, being an integral part of the HiveMQ Cloud Platform team and working closely with other disciplines, you will discover and deliver new features that delight our customers. In this role, you will work cross-functionally to determine how our users interact with our SaaS offering and run discovery to nail down user problems, needs, and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Together with your cross-functional team (Developers, SREs, QA, PM) own the HiveMQ SaaS Platform
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success, and professional services teams and facilitate the influx of product insights from the field

**

• 3+ years of experience as a Product Manager for a SaaS product
• Experience working in teams with a strong SRE culture
• Experience with cloud native technologies stack 
• A passion for distributed technologies and IoT with a learning mindset and proven discovery skills
• Outstanding interpersonal skills and deep empathy with your users
• Proven customer/stakeholder management skills
• Proven strategy formation/alignment skills
• Strong analytical/data-driven mindset
• A technical background (software development experience) is a plus

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

The world is undergoing a radical transformation. Work, commerce, and even education are moving online. Hotjar is at the core of that transformation.

Hotjar wants to make the web a better place. We believe many digital experiences - whether they are on desktop or mobile - quite frankly suck, and we are working to change that.

We’re building easy and intuitive product experience insight software for businesses selling online. We’re focused on helping our customers really understand what their end-users are doing on their websites - to help them find those parts of their sites that are hard to navigate, just plain broken, confusing, or simply not enjoyable.

Reporting to our Product Analytics Lead, we’re looking for a curious & collaborative Senior Product**Data Analyst**, who is passionate about building data solutions & driving change through data, to join our **Data & Analytics Tribe.

As a Senior Product Data Analyst in our Data & Analytics Tribe, you’ll work with our product and research teams, leveraging our data stack (Redshift, dbt, Tableau, Mixpanel, Python) to enable everyone to move quicker, with more confidence in the data. You’ll be responsible for uncovering insights from our product data, enabling us to make better decisions, and build what our customers need.

You will be part of a team of top analysts that drives the roadmap and goals of Hotjar’s OKRs, collaborating with them in a remote work environment that spans Barcelona to Berlin. We produce analysis that drives the companies ever developing products forward. Your skills and experience will form a progressive cohesion to the existing team framework, and you will propel Hotjars product analytics with your forward thinking, creativity and curiosity in data.

You will have strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

You will be working directly with stakeholders, understanding and scoping projects and using proritisation frameworks to stack your work appropriate to the roadmap and OKRs. Running analysis, deep-es, research, hypothesis as well as finding insights to complex questions, and presenting those findings to all levels within the company. 

**You will:

• Obtain a unique understanding of the product and its function through our data
• Build data models to accelerate the business by providing deeper insights into the product, customer behaviors and UX while feeding the team’s hunger for actionable insights
• Understand and contribute to the adaptation, evolution and maturation of core KPIs
• Work closely with stakeholders to drive insights, automation and identify where we can leverage our data to improve processes & decision making across the company

Requirements:

• Have 5 + years of work experience in product analytics/digital analytics/data science
• Understanding of SaaS, subscription models and digital products, with particular focus on product usage
• Support scoping complex data-centric projects across multiple squads and systems, and work on deliverables to promote bias to action.
• SQL analysis, with an understanding of best practices for data warehouse concepts and data models
• Excellent skills with analytics tools, fluency with BI/visualization tools such as tableau
• Experience in Agile workflows is a bonus.

We work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working. Successful candidates must submit to a background check confidentially processed by our third-party.

**Compensation Range:

The compensation range for a team member in this role is €70,000 to €90,000 annually where the typical offer will fall in the range of €75,000 to €85,000. Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

About The Role

We are looking for an amazing, mobile app first, data-driven growth marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting app traffic, converting that traffic into new leads for the business, and nurturing those leads to close into customers. 

Responsibilities

User Acquisition

• ​​Be responsible for the development, management, and optimization of all paid media programs such as paid search, programmatic, native advertising, and paid social campaigns dedicated to our iOS and Android app.
• Perform daily account management 
• Establish closed-loop analytics to understand how our inbound marketing activity turns into investors, and continually refine our process to enhance conversion.
• Measure and analyse the effectiveness and ROI of all paid activities. 

Team Collaboration

• Collaborate with our head of content & graphic designer to develop a rich growth marketing strategy that attracts a vetted audience of activists looking to invest and meets the needs of the channels you’ll be leveraging. 
• Generate weekly and monthly reporting to provide insights and recommendations on efficient campaign management and reporting tools to drive our campaign strategy. 
• Work with our product managers to ensure we’re getting the right traffic and acquiring the right audiences to drive ROI.

What you’ll bring with you

• Consumer/Fintech apps background
• 3+ years of hands-on experience and a proven track record driving growth in mobile app install
• 3+ years of hands-on experience and a proven track record of executing ASO audits and implementing outcomes.
• Multi stack experience including TikTok ads, Facebook ads, Google ads, and Twitter ads.
• Must have analytical skills: Google Analytics, Amplitude, Appsflyer
• Good understanding of setting up funnel-based products. 
• Past experience in marketing and experience at an early-stage startup or agency is preferred.
• Excellent communicator and creative thinker, with the ability to use data to inform all decisions. 

Build the future of activist investing with us.

We believe everyone deserves the chance to invest their money to promote ethical change. So we wake up every morning laser-focused on bringing that idea to life for hundreds of thousands of retail investors.

Our team is growing. That means every member of our team can make a significant impact on the future of our business. We hope to create an environment where every member of our team is inspired and empowered to do the best work of their careers.

To apply for this role, please email your resume and cover letter to [email protected].

**About The Job

We are looking for an experienced online marketer who can work independently to create marketing funnels (i.e. improve or create and write landing pages, ads, emails, etc). You are a strong communicator, with expierencein working with clients directly. It's important that you're able to write short copy yourself (i.e. for Ads). You will also act as a project manager for other specialists, i.e. a designer, an email marketing specialist.

We are looking for a senior marketeer who can quickly understand a product and its value proposition and can come up with experiments, ads pitches and landing pages.

Long term, 2-3 days per week position (will grow in next few months)

**Required skills

- You have experience with B2B online marketing. Experience with B2B SaaS marketing is a plus.

- You have at experience working directly with clients and can boil down complex problems into easy decisions.

- Ability to very quickly understand/learn online tools without any help (i.e. online marketing tools, CRM's, and other B2B SaaS tools).

- You know quite some tools that are often used by B2B SaaS businesses and worked with many of them. 

- You worked as a growth hacker or allround online marketeer before.

- You set up an entire marketing funnel (advertising, website, forms, drip) before (or major parts of it) (I'm not talking text and design, more the overall design and setup)

- Ability to communicate professionally, clearly and to the point with me and my clients.

- Ability to manage and work with experts/team members for certain specialist tasks (i.e. design, etc)

- Precision and attention to detail.

- You can take a data-driven helicopter view of a marketing funnel, and ideally also diagnose issues and propose improvements.

- You know several analytics tools, important marketing and sales KPI's and know how to get them from these tools

- Nice to have: You have some understanding of B2B SaaS businesses, i.e. you know what a sales funnel is, you know what CAC and LTV are, and know important KPIs in marketing.

**

- Design and implement an experiment, i.e. an improved ad campaign and funnel. 

About us

**

To apply please send your CV to [email protected], no motivation letter is required. We will send you some short screening questions to answer, which we will use to select a shortlist of candidates that we will interview.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

What you will be working on?

• Achieve growth and hit sales targets by successfully managing the sales team
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Organize regular client meetings to discuss their needs
• Suggest innovative ideas to increase sales and improve customer experience
• Coordinate inidual and team performance review sessions to discuss strengths and weaknesses
• Achieve growth and hit sales targets by successfully managing the sales team
• Present sales, revenue, and performance reports and realistic forecasts to the management team
• Set and track sales targets for your team
• Suggest innovative ideas to increase sales and improve customer experience

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under American time**zones**.

Don't tick all the boxes? Talk to us about why you're still an amazing fit.

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• In-depth understanding of the sales administration process

• Excellent mentoring, coaching and people management skills

• An ability to grasp client's needs and use that knowledge to increase customer engagement

• Solid knowledge of CRM software (Hubspot)

• Understanding of sales performance metrics

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $100,000 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $75,000 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.
• We hire people under an employee status in the US (W-2) and in select EU countries. Other teammates are recruited under an open-ended contract.
• For US (W-2) employees all of the above +
  • Health insurance
  • Disability insurance
  • Dental and vision insurance
  • Life insurance
  • 401K

dYdX is looking to hire a Finance and Accounting Manager to join their team. This is a full-time position that is remote or can be based in New York NY, or San Francisco CA.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Knack is seeking an Administrative Assistant to join our team and assist the Operations team during a time of exciting growth. At Knack, the operations team is responsible for the day-to-day operations of the company as well as the financial and HR functions.  As the Administrative Assistant, you’ll get to flex your prior administrative experience and develop new skills at a growing tech company in the no-code space. This person will report directly to our Operations lead, get a peak behind the Knack curtain, contribute in meaningful ways across our organization, and have a meaningful impact on the lives of our team and end-users. 

This role will start as a 6-month contractor position with the possibility of becoming a permanent employee. 

What You’ll Do:

• Help with the day-to-day running of a fully remote team that is rapidly growing and has employees and contractors in 20+ states and 7+ countries. 
• Perform tasks related to AP (accounts payable), customer billing, AR (accounts receivable), and expense categorization.
• Assist with the planning and execution of in-person company retreats and user conferences. 
• Provide administrative support to the CEO and executive leadership through meeting scheduling, travel planning, and other needs.
• Assist with employee and contractor onboarding, engagement, and offboarding. 
• Aid the recruitment efforts of new employees and contractors. 
• Draft, revise, and continue to iterate on SOPs (standard operating procedures) as well as company-wide docs.
• Help with the execution of virtual company-wide meetings and events include All Hands meetings and social gatherings.      
• Contribute to the planning and execution of one-off projects including updating state registrations, new system migration and set up, reviewing recurring expenses, and more. 
• Review and triage incoming mail and emails for the operations team. 

The Skills and Experience You Bring:

• Two years prior administrative experience. 
• Prior event or logistics experience. This could take the form of assisting with the planning and/or execution of a family/friend gathering, a wedding, an event for a group that you volunteer with, etc. 
• An aptitude for continued professional growth and learning. 
• Strong attention to detail and exceptionally organized - Having your hands in so many aspects of a company means you need to have the ability to keep track of it all without letting important items slip through the cracks. To that end, if you apply for this position, be sure to mention fuchsia in your response to the “What excites you most about this opportunity” question.
• Ability to execute complex and multi-step tasks and projects. 
• Capacity to learn new systems and programs with ease and speed. 
• Flexibility and adaptability to jump in to assist the operations team in new ways as this role evolves. Not only is the ability to be self-driven and to hold yourself accountable critically important in remote environments, but even more so in administrative roles. The solutions to the problems you’ll face in this role won’t always be clear. You’ll need to have the fortitude to keep doing good work in the face of uncertainty.
• Comfort with ambiguity and change. 
• Approach situations with a solution-focused mindset. 
• Proactive and personally accountable in the work that you do. 
• A phenomenal written and verbal communicator. Communication is the lifeblood of a successful remote company and a successful Administrative Assistant. You’ll need to know how to communicate openly while also being keenly aware of when to keep sensitive and confidential information under-wraps. 
• People centric - We’re big believers in putting our team and our users at the center of everything we do. You’ll need to have the ability and desire to build rapport with internal team members in order to do your job well and in a way that supports the unique needs of our people. We are looking for an outgoing advocate for team connection and collaboration. 
• Familiarity with remote communication and productivity tools including Slack, Zoom, Google Suite, and Microsoft Office. Nice to have familiarity with project management, financial, and customer support tools including Monday.com, Trello, Stripe, QuickBooks, and ZenDesk.

**

Simplero exists to help people live extraordinary lives and provide them with a platform to do their life’s work without the headache of tech!  

Our easy-to-use platform is perfect for entrepreneurs who want to:

• Live where they want
• Work how and when they want
• Make money the way they want

We’ve helped thousands of customers earn over $110 million in revenue. And though our platform is easy to use, sometimes our customers need support. If that’s something that motivates you, then you’ll thrive in this role

As a member of Simplero's Support team you will:

• Dazzle Simplero customers with your artful and competent answers.
• Provide fast and accurate responses to complex technical issues
• Always have an ear out for what our customers are saying (and NOT saying), and bring the intelligence back to the rest of the team. (Yeah, you're part of an intelligence service.)
• Write and update content for the Simplero Knowledge Base.
• Be the face of the company that most of our customers meet. You love giving people a great experience!
• Write up bug reports so brilliantly that our developers go "Holy smokes, that's one tasty bug report!!"

Requirements

• We can trust you to manage yourself and do great work.
• You’re patient, empathetic, and enjoy working with customers.
• You understand online business - terms like landing pages, email lists, lead magnets, automations are not foreign to you.
• You learn software fast!
• Experience in a high growth Saas environment preferred
• You don’t just want to resolve an issue, you want to knock it out the park - totally making the customer's day.
• Fluent in English. Bonus points for other languages.
• You're tech savvy - you love learning software! If you struggle with apps and learning technical things - you're going to hate it here.
• You can work weekends (Saturday and Sunday).  This is a weekends-only position and will stay that way.  Please don’t apply if you can’t work weekends. 
• You know how to write. Your words and thinking are so beautiful and well-crafted it brings a grown man to tears.

**

• Saturday,  Sunday: 9am - 5pm Pacific Time  / 12pm - 8pm Eastern Time
• Perk if available for other days of the week as well (not required). 
• Part time to start, roughly 20 hours/week with the possibility to increase depending on job performance

Benefits

• US $25/ hr
• Flexible schedule
• Fully remote position - you just need a laptop, reliable internet access, and the beverage of your choice
• Amazing team support and community
• Full access to Simplero's library of training courses. 

To Apply:

• Please email your resume to [email protected]
• With the subject line " is your next Simplero Support Hero"
• Please provide us with a short paragraph 
  1. About how long the Simplero free trial is.  
  2. Share if you have ever worked remotely. If so, what are 2 perks you like about working remotely. 
  3. Lastly, tell us how many years of tech support you've had previously and why you are passionate about serving others.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

As a Recruiting Sourcer at Files.com, you'll use your outbounding experience and techniques to help us find, engage, and attract top talent.

World Class Pay and Benefits

Earn a "Bay Area" Salary from Anywhere. Our pay is competitive with the top software companies in the world, with generous base salary plus equity compensation.

Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 🎄 11 Company Holidays per year, and 🏖 20 PTO/Vacation days.

Brand New Laptop and $1,000: Upon signing, we'll send you a brand new 💻 Apple laptop as well as $1,000 to outfit the rest of your home office with things like a monitor, webcam, keyboard, and mouse.

Tight-Knit Fun-Loving Team: You will be joining a fun-loving team that works together very closely, despite the remote work environment.

100% Remote Opportunity

The Files.com Personnel team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.

In this role, you will be:

• Sourcing candidates for all positions across the company, both technical and non-technical
• Building projects in LinkedIn Recruiter and other platforms (i.e. Angellist.com et. al.) for active searches  
• Develop strategies and messaging to attract and engage passive candidates, while focusing on defining and driving key metrics
• Manage pipeline of candidates, both immediate and long term leads
• Supporting our ersity initiatives and helping Files.com attract candidates with erse backgrounds

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need an SEO specialist to join our marketing team and help spread the word. 

We already have a catalog of content, but the SMS industry is competitive as ever and we want to stand out. If you have experience writing engaging SEO and creating social content, we’d love to hear from you.

**

We’re pioneers in remote working. Since 2015 our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Here’s why we think this is a great opportunity:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You’ll get mentorship and growth opportunities: Our team has deep experience in content marketing and a drive for continuous improvement. You’ll have the opportunity to grow your skills in copywriting and SEO while exploring other aspects of marketing that interest you.

**

• You have at least 2-3 years of hands-on copywriting and content optimization experience.

We need someone who writes engaging, polished articles and landing pages and can optimize content for our target keywords. You’re not afraid to e deep into topic research and interview industry experts to create content that people actually want to read.

• You’re well versed in on-page SEO.
  SEO is a major part of our marketing mix, so we need someone who knows how to research topics and keywords and optimize pages for rankings. You write like a human, but you know what elements a page needs to drive organic traffic. 
• You’re curious.

We’re big on growth, which means you should both want to learn and have the initiative to know when a new skill or tool is needed. You need to keep up with content marketing best practices, and that requires a desire to build your knowledge.

_You’ll really impress us if…

• You have B2B content marketing experience.
• You have a variety of strong writing samples, from blog posts and landing pages to social posts and even video scripts.
• You know how to use tools like SEMrush and Google Analytics to analyze content performance.
• You have experience with video content — behind the scenes, on camera, or both.

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Our benefits package depends on your location. However, all of our employees receive generous PTO, a competitive salary and participation in our employee referral program. U.S. applicants also receive healthcare and 401k.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost

Requirements

• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• High school degree or equivalent

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

**

• Contact SugarCRM’s customers to maintain, renew, and grow existing accounts
• Act as a valuable liaison between SugarCRM partners and the business
• Accurately forecast and close renewal business
• Provide post-sales account management to ensure successful adoption and usage
• Work closely with the Customer Support team to ensure customer satisfaction
• Drive and close add-on product sales to existing customers
• Perform New Customer Orientation demonstrations via Web-based meetings
• Work closely with Operations and wider management to improve business processes

**

• 3 + years of experience of managing customers and selling over the phone
• Proven experience in managing a territory and sales pipeline
• Track record of consistently exceeding quarterly/yearly sales quotas
• Excellent verbal and written communication skills in English
• Strong time management skills, organizational skills, and attention to detail
• Self-starter and ability to work in a rapidly changing environment
• Ability to understand CRM technology and successfully communicate it to our customers

**

• Fluency in English and Italian (or other European Language)
• Degree or equivalent education

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that ersity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

- UK Pension Scheme

- Private medical and dental insurance

- Health &Wellness Reimbursement Program

- Unpaid sabbatical leave

- Educational Resources - Career & Personal Development Program

- Various discount programs (i.e. travel, virtual exercises classes, etc.)

- We are a merit-based company with many opportunities to learn, excel and grow your career!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

As the Senior Product Designer at HiveMQ, you’ll be an integral part of the HiveMQ Cloud team and, working closely with other disciplines, create user-centered digital experiences built upon user research, strategy, and strong design methodology.  Furthermore, being the first UX designer to join, you will have the opportunity to establish and shape the Design discipline at HiveMQ. 

Ultimately, as a seasoned design practitioner, you’ll stay abreast of the latest trends in User Experience Design and Research, bringing insights and a fresh perspective in a hands-on role in creating experiences that matter.

**

• Establish UX Design as a discipline at HiveMQ
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization. 
• Design and implement experiments to improve user experience along the HiveMQ Cloud self-service customer journey 
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
• Learn everything about MQTT, related ecosystem of technologies, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users

 **You have…

_

• A minimum of four years of experience working as a UX Designer, at least some of it spent on a complex technical product, with a proven track record
• Mastery of UX design – including Information Architecture, Wireframing, Prototyping, and Design Systems
• Empathetic listener attitude and possess exceptional information architecture and UI design skills
• In-depth understanding agile product development workflow and have experience working in a cross-functional team in a product-led growth setup
• Methodical approach to usability and handling complexity at scale
• In-depth understanding and experience with product-led growth model 
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong data analysis skills and design facilitation skills
• Effortless communication and presentation skills
• Natural leadership and collaboration skills 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

At HiveMQ, our customers come first. Thus, as a Product Manager, being an integral part of the HiveMQ Cloud Platform team and working closely with other disciplines, you will discover and deliver new features that delight our customers. In this role, you will work cross-functionally to determine how our users interact with our SaaS offering and run discovery to nail down user problems, needs, and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Together with your cross-functional team (Developers, SREs, QA, PM) own the HiveMQ SaaS Platform
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success, and professional services teams and facilitate the influx of product insights from the field

**

• 3+ years of experience as a Product Manager for a SaaS product
• Experience working in teams with a strong SRE culture
• Experience with cloud native technologies stack 
• A passion for distributed technologies and IoT with a learning mindset and proven discovery skills
• Outstanding interpersonal skills and deep empathy with your users
• Proven customer/stakeholder management skills
• Proven strategy formation/alignment skills
• Strong analytical/data-driven mindset
• A technical background (software development experience) is a plus

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Hi, thanks for reading about our Customer Support Specialist opportunity! We're glad you're here.

We're Knack, a code-free platform used by thousands of customers — from non-profits to the world’s biggest companies — to easily build custom apps, workflows, and databases.

Our Customer Success team is about much more than just responding to customer issues. As a Customer Support Specialist, you are in the best position to understand how our customers find value, how they use our product, and where they struggle. A big part of this role is to make that knowledge count by helping us figure out how we can make our product and their experience with Knack — amazing.

We’re looking for an empathetic and patient person that enjoys solving tricky customer problems while looking for ways to improve customer experience in the long-run.

Knack is a 100% remote company, with a flat, consensus-driven culture. That means a huge amount of autonomy and ownership to define your work and impact, and the opportunity to have a major impact here is a huge one.

We also emphasize the journey over the destination. We're looking for applicants that are opinionated about what matters to them, and want to join a fun, passionate, close-knit team of high-quality human beings that above all enjoy working together. Hopefully, that's you!

•  You’ll guide customers through learning to use Knack and help them to troubleshoot issues through email and our in-app messenger.

•  You’ll improve our product by gathering customer feedback and, over time, recognizing patterns and areas where customers are struggling that we need to address.

•  You’ll advocate for our customers and work with our product team to help them understand what changes should be prioritized.

•  You’ll help improve our knowledge base and other support materials by writing, creating, and updating content, and by making suggestions for new support content.

•  You’ll help improve our internal support team resources, including writing canned responses, adding to our internal knowledge base, and making suggestions for improving processes.

•  You’ll be the face of the company. Our customers interact with our Success team more than any other team in our company. When our customers think of Knack, they will think of the experiences they have with you.

• *Here are some of the "must haves" to be successful in this role:**

•  You’re patient, empathetic, and enjoy working with customers. You don’t just want to resolve an issue. You get a kick out of making a customer’s day better and putting them at ease.

•  You have at least one year of experience in a customer support role for a web-based, technical product and you provided support through email (chat support would be a bonus). You’ve been in the trenches and understand both the incredible value that customer support provides and the work that it takes to give customers a great experience.

•  You enjoy solving new problems every day and won't give up if you don't find the answer right away. Our product is very robust and it's not the kind of product that you will learn everything about in a month, year, or 5 years. So if you like challenges and puzzles, keep reading.

•  You’re always on the lookout for ways to make things better for customers and you’re willing to advocate for those changes.

•  You have excellent written communication skills. You can break down complex topics into easy-to-follow guidance while being friendly and professional.

•  You have experience with writing or creating help content (i.e. articles, videos, etc.) and understand best practices for doing so.

Here are a few other hints that you might be the person we’re looking for (you match up with a number of these):

•  You have a sense of humor, a sense of humility, and take your work much more seriously than you take yourself.

•  You have experience supporting a highly technical, SaaS product or experience with technical troubleshooting related to APIs, HTML/CSS, or Javascript.

•  You are excited about exploring growth and career opportunities within a customer support team.

•  You are comfortable advocating for what you need to do your best work.

•  You are excited to work in an environment that emphasizes both autonomy and accountability.

•  You are totally okay with big swings, wild experiments, and learning through failure.

37signals is looking for a Customer Support Representative to join our team in providing the best customer support around. We're only looking for candidates who live in the Asia-Pacific region.

About the Job

Deep technical knowledge of computer programming is not a prerequisite. The ability to think beyond clearing cache and cookies in order to troubleshoot the specific issue that's reported is essential.

During training, you'll be expected to be proactive in your process and learn quickly. Once fully up-to-speed (2-3 months), you'll write about 60 emails a day. This is a significant volume, so be sure that you're ready and able to deal with that kind of daily load. You'll get all the support and guidance you need along the way!

About You

You're a good writer and enjoy making complicated situations simple and painless. This means being a great problem-solver with the ability to process and resolve issues quickly. You should be a stellar communicator, even when you have to communicate less-than-stellar news. You should have highly tuned senses of compassion and empathy and a drive to constantly help others.

You love supporting people. This isn't a springboard into another area at 37signals. You want to be part of our support team for a while, and you're excited to contribute to making Basecamp and HEY the best products for our customers.

We respect everyone's right to participate in political expression and activism but avoid having political conversations on our internal communication systems. 37signals as a company also does not weigh in on politics publicly, outside of topics directly related to our business. You should be at peace with both of these stances.

About Our Pay and Benefits

37signals is a remote-first company, and this is a fully remote job. Since you'll be working from outside of the United States, you'll be offered a contractor position with comparable terms and equal compensation as our US-based employees.

Our benefits support a life well-lived away from work. Ample time off and all the resources you need to support you in doing the best work of your career. Here's more on the benefits we offer.

How to Apply

In your cover letter, tell us why you want this job. Tell us about:

• why you want to work at 37signals and not somewhere else.
• a description of a great customer service/support experience you had recently, and what made it great.
• a time you taught yourself a new skill to complete a job or project.
• a guide to making your favorite meal.

Then, pick three out of the five real-world support questions below and answer them like you would if you worked here (hint: at this point, we value tone and style over correctness):

• Does Basecamp 3 offer time tracking?
• Why would I use the Lineup?
• Do you offer 2FA for signing in?
• How do I work with clients in Basecamp 3?
• Can I set the priority on a to-do?

We'll be accepting applications until Monday, August 22nd, 2022 at 5:00PM US-Central time. There's no benefit to applying early so take your time! Please note that we're unable to offer feedback on your application during the early screening process. We usually see a high volume of applications for our Support positions, so our small hiring team simply doesn't have the bandwidth to compile and share feedback before the interview stages.

Once the application window closes on August 22nd, the team will take a week or two to review all applications. After that, we'll be in touch about whether or not we'd like to invite you to an interview. We expect to conduct two interviews, and we hope to extend an offer by mid-September with a tentative start date at the end of the month.

We look forward to hearing from you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

**Who We Are:

We are InventoryLab! Our products simplify workflows for online marketplace sellers. We streamline product sourcing, inventory management, product listing, and profitability analysis for our customers. Check us out at https://www.inventorylab.com.

**How We Work:

We strive to create the best possible experience for our customers. We work in small multidisciplinary teams to plan next steps and give advice, but are also inidually responsible for making it happen in our own area of expertise. You will have the freedom and responsibility to chart your own course. Working at InventoryLab means choosing your own work location every day - we have no central office. We have a Responsible Time Off Policy and full benefits package - pretty awesome for a company with less than 35 people!

This position reports to the Project Manager.

**Requirements

**What We’re Looking For:

• At least 1 year experience as an QA Engineer
• Software automation experience
• Geographically located in the US
• Ability to work shift overlapping geographically dispersed teams. (flexible daytime hours and 8:30pm-10pm Eastern US Time every 3 Wednesdays)
• Attention to detail - in fact, if we ask you later, you’ll mention something about the color Island Blue
• Ability to handle multiple projects, priorities, and meet deadlines
• Ability to adapt quickly to change
• Experience working in an Agile/Scrum development process
• Our whole team works remotely, which is not for everyone - you must be truly self-motivated and able to connect and thrive while working on your own deserted island

**What We’re Not Looking For

• Experience limited to pre-scripted testing
• Someone who wants to stay exclusively in the QA lane
• Someone afraid to ask questions and challenge the status quo

**What You’ll Be Doing

• Participate in story reviews ensure that the requirements are correct, unambiguous, and verifiable
• Consult internally with IL team members to evaluate software interfaces, operational requirements, and performance requirements of the overall system
• Maintain effective communication with leadership on project limitations, capabilities, and performance
• Continuously improve functional knowledge of IL products
• Design, develop and execute automated checks using Robot Framework
• Perform exploratory testing of new features and bug fixes
• Document and report system defects using JIRA
• Identify and communicate business risks relative to testing and implementation to the Project Manager
• Perform regression testing prior to release through a combination of automated checks and manual tests
• Regularly attends and participates in weekly and monthly conference calls.

**What Could Set You Apart:

• Functional automation experience
• Working knowledge of Continuous Integration and Continuous Delivery processes
• Experience with Agile/Lean Methodologies
• Experience with JIRA, Robot Framework, Selenium, and Azure Dev Ops systems
• Experience working with online marketplaces like Amazon, eBay, Jet, Alibaba, and Etsy - especially their API’s

**Benefits

Benefits currently include the technology you need to be successful, 9 paid holidays, Flexible Time Off, remote work, Health/Vision/Dental insurance options, 401K with company match, Health and Fitness Reimbursement, a Home Office Allowance to customize our workspace, and working with awesome people.

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need an SEO specialist to join our marketing team and help spread the word. 

We already have a catalog of content, but the SMS industry is competitive as ever and we want to stand out. If you have experience writing engaging SEO and creating social content, we’d love to hear from you.

**

We’re pioneers in remote working. Since 2015 our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Here’s why we think this is a great opportunity:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You’ll get mentorship and growth opportunities: Our team has deep experience in content marketing and a drive for continuous improvement. You’ll have the opportunity to grow your skills in copywriting and SEO while exploring other aspects of marketing that interest you.

**

• You have at least 2-3 years of hands-on copywriting and content optimization experience.

We need someone who writes engaging, polished articles and landing pages and can optimize content for our target keywords. You’re not afraid to e deep into topic research and interview industry experts to create content that people actually want to read.

• You’re well versed in on-page SEO.
  SEO is a major part of our marketing mix, so we need someone who knows how to research topics and keywords and optimize pages for rankings. You write like a human, but you know what elements a page needs to drive organic traffic. 
• You’re curious.

We’re big on growth, which means you should both want to learn and have the initiative to know when a new skill or tool is needed. You need to keep up with content marketing best practices, and that requires a desire to build your knowledge.

_You’ll really impress us if…

• You have B2B content marketing experience.
• You have a variety of strong writing samples, from blog posts and landing pages to social posts and even video scripts.
• You know how to use tools like SEMrush and Google Analytics to analyze content performance.
• You have experience with video content — behind the scenes, on camera, or both.

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Our benefits package depends on your location. However, all of our employees receive generous PTO, a competitive salary and participation in our employee referral program. U.S. applicants also receive healthcare and 401k.

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need a customer marketing specialist to join our marketing team and engage, retain, delight and provide value to our growing customer base.

Let’s e in.

**

SimpleTexting has grown a lot in the last five years and it’s been thanks to a significant investment in one channel: content marketing. 

In 2022 we’ve been working to add new layers to our marketing organization and the team has grown from six talented marketers to ten. One natural next step in this growth: more sophisticated customer marketing.

You’ll work with a product that people love and your job will be to get them to love it even more. 

Here’s why we think this is a great opportunity for someone with lifecycle marketing experience, email expertise, knowledge of onboarding strategies, and an analytical mind:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You get to write the playbook: This is a new position which means you’ll be given autonomy to determine the best path forward (with what’s best for customers as your North Star.)
• You’ll get mentorship and growth opportunities: Our Head of Marketing has deep experience in customer marketing and is an evangelist for this role’s importance.

If you’re excited after reading this, then let’s get into the details.

**

• You have at least 2-3 years of lifecycle/email marketing experience

You’ve got a pulse on what makes customers tick, what a strong click-thru rate looks like, how marketing metrics ladder up to business metrics, and what makes for a really solid onboarding experience.

• You’re into journeys and channels

Cohorts,pain points, decision drivers, touchpoint strategies, contact strategies, and how one channel interaction feeds into the next – this is your language.

• You know how to design a test

You’re a relentless tester, learner, implementer and knowledge sharer.

• You geek out on data

Digging into the numbers and results, and turning them into a persuasive and compelling story, is your jam. 

• You can write
  We’re a scrappy team who gets things done, fast. That means you’ll likely develop copy for some of the email, sms and push notification content that your role defines.

_You’ll really impress us if…

• You have B2B marketing experience
• You’ve used analytical tools like Google Analytics, Heap, and you can make a mean pivot table
• You’ve got marketing automation and trigger-based campaign experience

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Remote working isn’t for everyone, so if you thrive in a busy office with water cooler and coffee chats, we might not be the right fit for you. We're a great fit if you're looking for the opportunity to own your role and build your career in an exciting, fast-growing industry.

SimpleTexting is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.

Our values of dream big, win together, keep it simple and make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team.

Who are we?

Machinio is the fastest growing machinery marketplace in the world, featured in Forbes (founders recognized as 30 under 30), Crain’s Chicago Business, Business Insider and Inc.com, and more.

Machinio System is an extension of the Machinio marketplace providing used machinery sellers with an all-in-one business management platform that combines inventory management, CRM, content syndication, website, email marketing, and more.

The Position

The Product Owner (PO) will help evolve software products through successive and iterative stages of discovery, definition, development, launch, and post-release support. The PO is responsible for driving the realization of high-value capabilities for specific products. The successful candidate will closely collaborate with developers, designers, and other stakeholders (such as business, legal/compliance, and operations) to ensure that the detailed designs and requirements meet the needs of external clients and consumers, and internal stakeholders.

Responsibilities

• Own, prioritize, and maintain the development team’s product backlog, including definition of epics, features, user stories, and acceptance criteria
• Collaborate with a cross-functional team of product managers, designers, business analysts, developers, testers and others to develop and execute against product roadmaps and release plans
• Act as the subject matter expert for assigned products
• Review, accept, and prioritize feedback and new requirements from project stakeholders
• Bring new perspectives on how we can improve our product to better serve our customers
• Analyze data to help make better product decisions and continually fine-tune our product strategy and roadmap
• Balance business needs versus technical decisions and constraints
• Oversee creation and maintenance of user and technical documentation
• Assist customer support teams, and develop and implement training and communication
• materials that allow customers to understand the product and changes made to it

Requirements

• Bachelor’s degree and 2+ years of product or project management, team lead, or product owner experience
• Experience driving projects that involve external customer facing web technologies and concepts including, API development, mobile first design, and 3rd party integrations 
• Experience working across teams: sales, engineering, operations, marketing
• Background in UI/UX with the ability to turn design requirements into user flows, wireframes, prototypes and mockups
• Working knowledge of  web technologies and development workflows
• Excellent written and verbal communication skills, including the ability to act as a translator among erse teams of developers and sales representatives
• Solid understanding and working knowledge of Internet technologies and web-based software development
• Familiarity with project management software and tools such as Asana, Jira, and Confluence

Nice to have:

• Experience working on a CRM or CMS product 
• Familiarity with with web development technologies such as: Git, REST API, AWS, Heroku, Ruby on Rails

Compensation

OTE: $90k+

Robust benefits package: Unlimited PTO and vacation based on performance, Medical insurance, Dental insurance, Vision insurance, Flexible Spending Account, Health Savings Account, Life & Disability Insurance, Retirement Benefits/401(k) and Voluntary benefits.

We are GovAssist 

GovAssist.com is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States and we are affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have provided superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.  

The most important aspect of our recruitment process is self-awareness: we are looking for people who have a clear understanding of themselves and what they are wishing for in their professional careers. This means that we expect to collaborate with iniduals who not only have the right skills but who also made the conscious decision to look for a company in our industry and with our characteristics. Unless you feel the need to associate or identify with any specific labels, we welcome the chance to get to know you and are committed to building a erse and inclusive team who consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics.  

GovAsisst.com is actively looking for a resourceful and enthusiastic Customer Service Specialist to collaborate as a part of our global consulting team; we think of you as an independent, high-achieving inidual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. 

* as a support specialist at GovAssist, you will constantly contribute to promoting and preserving GovAssist’s dedication to providing an outstanding experience.  

* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions. 

* you will handle a generous volume of inquiries via multiple channels and a strong history of successful customer service is required (at least 1 year), besides being an upbeat and proactive, good listener. 

* each member of the team takes ownership of their work, but can always engage others for assistance when necessary (we pride ourselves on our strong team spirit and we are always keen to help our team members). 

* we collaborate in multiple timezones; documentation, and communication are key. 

* autonomy in your time management: fully remote flexible shifts, while enhancing the kind of living you lead. 

If you are: 

* adaptable, flexible, and comfortable with ambiguity. 

* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances. 

* security and privacy-focused; maintaining the company’s privacy and data protection processes are crucial. 

* customer-centric and business-oriented mindset.  

* comfortable with technology and technical terminology. 

* organized and detail-oriented; one small error will lead to prejudicious repercussions.  

* have the ability to communicate effectively with iniduals from different backgrounds and levels of comprehensiveness and experience. 

* attracted by complex situations, know how and when to maintain your position and have a dynamic approach adapting to changing requirements. 

* faultless written and spoken English and Spanish. 

* willing to commit to 8h/day work for 5 days a week; you may have to adjust to different hours and shifts, we do our best to accommodate time zones based on the team and location. 

And own: 

* a workstation equipped with an Intel i5 equivalent or newer, and 16Gb or more RAM. (you will be using resource-consuming apps, processing power is vital). 

* a second monitor and good headphones.  

* high-speed internet connection: +20 MBPS ( a minimum of 10MBPS download and 10MBPS upload is mandatory ) less than 100 secs latency (necessary for calls, live chats, and remote meetings). 

NOTE: it's ok if you don't meet the hardware requirement at the beginning but you must comply with the requirements by the end of the training. 

Then let us meet. 

You will: 

* provide consultancy and support in completing the necessary steps for our customers to become Green Card holders, permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting to be fully confident acting as the first point of contact for GovAssist and take ownership of representing this side of client experience. 

* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to decrease the workload and improve the quality and speed of GovAssist’s customer support. 

* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize to offer timely and outstanding client support. 

* be diligent in attending training sessions and keeping up with knowledge building about the industry, our products, and service offerings. 

* learn how talent is sourced and empowered through the GovAssist network and to effectively balance tasks to ensure the highest level of efficiency and productivity. 

* build high-touch, consultative, and strong relationships with our clients through regular and open communications. 

* work with a forward-thinking, globally distributed, and fully remote team. 

* provide feedback and let your management line know how they can help you achieve your goals and potential. 

* will keep practicing and gain fluency while basic skills are mastered, allowing you to take on newer and more exciting challenges across our company. 

* contribute to peer success through collaboration, creativity, and giving critical constructive feedback. 

* suggest and challenge current rules and processes to improve the experience for our users and for the team. 

* document solutions for knowledge base and bring new ideas for innovation and automation excellence into the support team. 

The hourly rate starts at 6$/h (bi-weekly, through Payoneer) and you will be collaborating with us as a contractor. We reward and promote based on merit and performance. 

IMPORTANT: While we think the above-mentioned experience could be important, we are keen to hear from iniduals that believe they have valuable experience to bring to the role; if you identify with the mission and team, but not all of our requirements, please do apply.

Elliptic is looking to hire a Finance Assistant to join their team. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Here at Bravo Property Management & Realty , we are the leading firm in our field in the Capital City area. We're pleased to have a 4.8 rating from our employees. We are hiring a Data Entry Clerk to join the Bravo Property Management & Realty  team. If you're excited to be part of a winning team, Bravo Property Management & Realty  is a perfect company for you. Make your next career move with us.

Responsibilities for Data Entry Clerk

Receive and process invoices for payment and update invoice details accordingly

Accurately enter data into corresponding fields within various software programs

Identify and correct data entry errors using appropriate quality control methods

Perform related tasks like ordering office supplies and filing documents

Manage and organize records and files

Prepare relevant reports as needed

Provide general data entry support across many teams on an ad-hoc basis

Qualifications for Data Entry Clerk

High school diploma or general education degree (GED) required

1 year of data entry experience or related office experience

Working knowledge of Microsoft Office

Computer skills

Ability to enter data into a computer quickly and accurately

Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier

Strong attention to detail

Ability to think analytically

Pay: $45,000.00-$65,000.00 per year

Benefits Offered Vision, Medical, Dental, 401K, Tuition and Daycare Reimbursement, Paid training, Tenure Raises, Casual dress, Company events, Paid time off, Work from home

Schedule:

• 8 hour shift

• Monday to Friday

"

Our Finance team is looking for an Accounting Lead to manage and execute our mission critical financial reporting and treasury functions. We want an inidual who has the ambition and experience to grow with Karat.

Life as an Accounting Lead at Karat:Accurate and timely monthly books closing via Quickbooks in order to prepare financial packages to Karat leaders (balance sheet, income statement, cash flow statement, and operating metrics).Supervise and perform payroll and account payable functions.Review monthly accruals, monthly and quarterly reporting, and cash projections.Manage statutory compliance with local, state, and federal government reporting requirements and relevant tax filings.Ensure accounting records and reports are maintained timely, accurately, and in accordance with applicable policies and procedures.Work with our Strategic Finance team to come up with recommendations for product and cost optimization strategies.Work with our Capital Markets team to support investor relations and capital raising initiatives. 

What You'll Need:Bachelor's degree in finance or accounting with a CPA.​​5+ years of corporate accounting experience (fintech and audit experience are a plus).Strong technical accounting skills with current knowledge around regulations and compliance issues.Detail oriented with strong analytical, planning and reporting skills.Experience with Quickbooks, Excel/Google Spreadsheet modeling.Strong communication and presentation skills.Sense of ownership, responsibility, and autonomy towards problems and solutions.Experience with or interest in the creator economy.

",

"

Our Finance team is looking for a Senior Accountant to manage and execute our mission critical financial reporting and treasury functions. We want an inidual who has the ambition and experience to grow with Karat.

Life as an Senior Accountant at Karat:Accurate and timely monthly books closing via Quickbooks in order to prepare financial packages to Karat leaders (balance sheet, income statement, cash flow statement, and operating metrics).Supervise and perform payroll and account payable functions.Review monthly accruals, monthly and quarterly reporting, and cash projections.Manage statutory compliance with local, state, and federal government reporting requirements and relevant tax filings.Ensure accounting records and reports are maintained timely, accurately, and in accordance with applicable policies and procedures.Work with our Strategic Finance team to come up with recommendations for product and cost optimization strategies.Work with our Capital Markets team to support investor relations and capital raising initiatives. 

What You'll Need:Bachelor's degree in finance or accounting with a CPA.​​5+ years of corporate accounting experience (fintech and audit experience are a plus).Strong technical accounting skills with current knowledge around regulations and compliance issues.Detail oriented with strong analytical, planning and reporting skills.Experience with Quickbooks, Excel/Google Spreadsheet modeling.Strong communication and presentation skills.Sense of ownership, responsibility, and autonomy towards problems and solutions.Experience with or interest in the creator economy.

",

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**POSITION SUMMARY

Care Coordinators are responsible for all aspects of patient intake into UCM Digital Health’s “Digital Front Door” and managing patient flow through our digital healthcare continuum. Care Coordinators are responsible for call management, care coordination, and care follow-up for all UCM patients.

CC I - intake coordinator

CC II - referral coordinator (includes labs/imaging)

CC III - train and oversee intake coordinators - specialize in specific groups and insurers.

CC IV - shift leader trains and oversees referral coordinators + all other previously mentioned tasks

**POSITION OBJECTIVE

Care Coordinators ensure a smooth and efficient experience while connecting patients with a clinical provider. The primary goal of a Care Coordinator is to do the right things, at the right times, with clarity and purpose, always keeping the patient’s best interests in mind. The Care Coordinator achieves this goal by leveraging all of UCM Digital Health’s technology and expertise.

**SHIFTS AVAILABLE

1. 7:00am-3:00pm

2. **11:00am-7:00pm

   **

3. **3:00pm-11:00pm

   **

**FUNCTIONAL RESPONSIBILITIES AND DUTIES:

 | 

**SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

**EDUCATION

• High-school diploma or equivalency required; Associate’s degree a plus.

**COMPETENCIES/EXPERIENCE

• Two (2) years of call center customer service, or direct patient care required.
• Medical experience is a plus.
• One (1) year of working with blended technology platforms (i.e., software platforms, customer databases, dispatch CAD, call center, and telephony systems).
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Ability to manage time effectively and handle both internal and external conflicts
• Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person (remote) and in writing with people of various professional and cultural backgrounds; prior exposure to a erse, multicultural work environment.
• The ability to communicate fluently in English; bi-lingual or multi-lingual is a plus.

**WORK ENVIRONMENT

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

**PHYSICAL DEMANDS

**Occasional (0-40%)/ Frequent (41-71%)/Constant (72%-100%)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
• Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10lbs)

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Duties, responsibilities, and activities may change at any time with or without notice.**

Equal Employment Opportunity Statement

UCM Digital Health maintains a strong policy of equal opportunity in employment. It is out objective to recruit, hire, and retain the most qualified iniduals without regard to race, color, religion, sex, sexual orientation, or identity, national origin, age, disability, veteran status or any other characteristic or status protected by applicable federal, state or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and termination.

Who are we?

If you love the idea of working with a creative, candid, and remote team who is passionate about making strategic, family-friendly games, then keep reading. 

The Role

We’re looking for a seasoned E-Commerce Marketplace Manager who can bring a technical understanding of the software we use paired with a creative, strategic approach. We fiercely believe in constant improvement and learning, and we are happy to support the right person in this role as they grow their skillset. You will be accountable for our Amazon presence, Shopify storefront, Facebook Advertising, Google PPC, and more. You’ll be working closely alongside our Director of Marketing on a daily basis. If you’re looking to grow your E-commerce marketing chops in a fast-moving, startup environment - this is the place for you. If you thrive wearing many hats, love learning new things, and push yourself to constantly improve - this is the place for you.

What will you be doing?

• Optimize Amazon listings focusing on increasing conversion rate
• Own Facebook + Google Advertising strategy, development and execution across paid search, shopping, display, etc. with a balanced focus on driving ecommerce transactions and inbound leads. 
• Monitor, maintain and optimize audiences, ads, budget caps and KPIs.
• Conduct keyword research, advise on ad spend, ad placement, test ad copy, and optimize campaigns to drive leads and improve ROAS.
• Work with cross-functional teams to help implement and test creative, ad copy and landing pages.
• Collaborate with leadership to define monthly, quarterly and annual budgets, goals and objectives.
• Create and optimize Facebook Ad funnels 
• Create and optimize Google PPC campaigns
• Manage software connections 
• Conduct daily, monthly, quarterly, and seasonal sales reporting; provide selling recaps
• Direct asset creation and copywriting 
• Constantly manage split tests 
• Partner with the Customer Service team to create a positive user experience and cultivate positive reviews

E-commerce Marketplace Manager Qualifications:

• 3-5+ years of hands-on E-commerce experience
• Experience in Amazon administrative tools; experience with other marketplaces are a plus
• An understanding of E-commerce marketing strategy
• Plan and execute, from start to finish, a full range of successful paid media campaigns including paid search, shopping, display, video, and social media
• Able to make confident recommendations supported by data
• Demonstrated understanding of web technologies, analytics, and reporting
• Self-motivated with the ability to operate independently given direction and bring ideas and solutions to issues raised
• Strong analytical skills and a clear understanding of advertising metrics 
• Knowledge of conversion rate optimization 
• Knowledge of Google Ads, Google Merchant Center and Google Analytics
• Understanding of attribution & marketing funnels
• Mid - Expert level knowledgeable of Facebook advertising (minimum 1-2 years experience)
• Experience with Shopify and website conversion rate optimization

What We Offer:

• A competitive salary 
• Entrepreneurial atmosphere but deeply rooted in modern, innovative methods like Jobs to Be Done, No Rules Rules, EOS, and more 
• A small, passionate team filled with genuine people who love what they do 
• Fully-remote position
• Health benefits 
• Extremely flexible schedule 
• Opportunity to grow this role specifically for you

Love writing? Want the freedom and flexibility to write whenever, wherever and about what you know and love best? 

Marker are expanding our fast-growing, remote-based team of writers.

We sell articles to agencies, publishers, small businesses, web developers and everyone in between. These businesses are calling out for written content touse on their social accounts, newsletters, blogs and websites, and here's where your writing skills come into play.

Write about bestselling topics including: Travel, food & drink, beauty, business, lifestyle and more, whatever topic you're passionate about, there's a buyer out there for your words.

Signing up to Marker takes just a few minutes and your articles can be purchased multiple times by buyers, every time they do you get paid 80% commission.

Click the link to sign up and our team will review your application within 48 hours: https://bit.ly/3QpSPPp

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

A little about TeamBuilding.com:

• 30,000+ happy clients.
• 77 + employees.
• Industry leader.
• Healthy company finances.

More about the company here.

And more specifically for this role…

As a Client Support Manager of our Client Support Team, you will be responsible for hiring, training, coaching, and managing a team of Client Support Specialists in a 100% remote, fast-paced and rapidly changing environment.

The Client Support Team is responsible for supporting our clients pre/post event booking, and the company as a whole. The Client Support Manager will improve upon pre-existing processes and develop new procedures that meet the overall company goal of providing TeamBuilding.com World-Class Support to both of our external clients as well as our internal teams.

In this role, you will work closely with our Department Managers (aka the League) as one of our League Team Members to help build a world-class Client Support Team and execute and improve customer retention playbooks of TeamBuilding.com.

As part of our customer success-focused, results-driven organization you’ll be responsible for maintaining a high standard of customer experience and driving sustainable, long-term customer happiness.

We are looking for people who are:

**

Job Responsibilities:

• Coordinate with internal teams to recruit, hire, and train new team members as needed.
• Display an ability to build confidence and trust in your direct reports in a 100% remote work environment.
• Maintain a high level of team engagement and motivation.
• Manage approximately 4+ members of the Client Support Team.
• Be responsible for the metrics and results of your team.
• Serve as a coach and a leader, helping to develop the skills of your team so they are able to achieve their metrics and career goals.
• Proactively identify areas for innovation and improvement within the Client Support Team, and drive collaborative developments within our existing playbooks.
• Develop, retain and motivate the existing team while recruiting for new members and continually raising the bar for talent and capabilities, when needed.
• Manage day-to-day operations, goal setting, career development, performance management, and growth of team members.
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.
• Superior understanding of data and analytics.
• Supporting and directing new and experienced Client Support Management in strategies to build lasting relationships with clients.
• Oversee client vendor/supplier relationships.
• Coordinate with Marketing + Sales for Email Sales Support campaigns  

Required Experience:

• Proven leadership ability to influence, develop and empower employees to achieve their best
• Experience working effectively with all levels of management
• Experience handling lifecycle customer experiences and customer escalations
• 3+ years experience recruiting, coaching, and developing team members
• Manager a team of 3+ team members 
• Self-motivated, entrepreneurial in nature and comfortable and experienced in change management
• Proven and consistent track record of executing against aggressive growth strategies and delivering target in excess of company expectations
• General understanding of Accounts Receivable and Corporate Vendor/Supplier set-up 
• Excellent leadership, organizational and problem solving/decision making skills
• Ability to manage multiple projects while maintaining strict attention to details
• Deep understanding of marketing best practices
• Ability to adapt quickly to new software and constantly changing business requirements. We currently use: Slack, Helpscout, G-Suite, Close, Zapier etc. 
• Use data to analyze results and make data-driven decisions
• Ability to communicate effectively in small and large groups
• Typing Speed of 80 WPM +

Additional Requirements:

• Authorized to work in the US. 
• This position is 100% work remotely. You must have regular and reliable access to high speed internet. 
• Available to work with teams from coast to coast.

Compensation and Benefits:

• $72,000 to $80,000 USD annually (DOE) + benefits
• 100% work remotely
• 100% coverage of Health, Dental, and Vision insurance monthly premiums for employee
• 401K – 100% Employer match up to 1% of compensation
• Parental Leave – Up to 6 weeks paid (30 days) based on length of employment
• $2,850 Spending Account toward healthy lifestyle
• $50/month Internet Reimbursement ($600/yr)
• Tech package (new Apple computer and home office upgrade)
• Additional like FSA, HSA, Health Advocacy, Short Term and Long Term Disability Insurance, etc.
• 15 PTO days
• 9.5 Company Holidays
• Birthday off :- )

Don't meet every single requirement? At TeamBuilding.com we are dedicated to building a Culture Added workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Becoming a Chat Assassin is an entry-level job opportunity for high-level English speakers in Latin America to have a stable income in $USD that allows them to provide for their families and work from home.

Working in sales means more sales=more money! Put in the work and receive commissions per sale. We don't sit around when things don't go our way. You'll be challenged to come up with strategies to manage your team to success with a proactive work environment.

**To excel in this position you must:

**✅ Have an Advanced/Native C1-C2 level of English

✅ Interest in the Sales field 

✅ Want an Income in $USD

✅ A Fully Working Desktop/laptop AND a Smartphone

✅ Stable Internet Connection

✅ Full-Time Availability (8 hours a day and 2 hours on weekends)

NO Previous Experience is Required. 

APPLY BY CLICKING HERE

Doesn't sound true? Hear what our Chat Assassins have been able to accomplish...

"I was able to buy my first home with my husband and afford vacations"

- Watch Genesis' Story

"I feel my work is appreciated and contributes to a bigger cause. I can plan for the future"

- Watch Luis' Story

"I now have the opportunity to pay for my studies"

- Watch Yvel's Story

And just like them, there are many more. At first, a lot didn't feel sure about applying, maybe you're not ready to leave your stable job that you're tired of, or you're worried that you won't do well in sales. For those already working online, it's hard to believe that you can even do more than virtual assistance or a customer service position.

Whether you're working, studying, looking for a job, or trying to become an entrepreneur, a solid, stable income is what will propel you towards your goals. When you don't have to worry about money is when creativity and freedom flow.

Waiting only sets you back from making the first step toward a worry-free life, where you can travel and live beyond "rent and bills".

READY FOR A CHALLENGE? APPLY BY CLICKING HERE

At Chat Assassins, we create high-performing teams that work inside social media chats, such as Instagram, Facebook, Linkedin, etc, selling coaching programs designed by our clients, who are business coaches.

We work with a wide variety of coaches in different areas of business! But not everyone is cut out to bring success in sales. 

We have excellent benefits, such as:

• A Supportive Company Culture
• Opportunities for Growth
• Fully Remote work
• Company Book Club
• Monthly raffles 
• Vision board and goal-setting workshops 
• Health and Fitness programs 
• Birthday Gifts
• Paid training and Mentorship
• $ Hourly + Commission + Bonuses
• And Much more…

And... We believe in transparency.  See our compensation expectations below:

✅ Entry Level:   $600-$1,200k/month

If you are creative, like to problem solve, receive challenges daily, and want to explore your capacities as a leader, we extend to you an invitation to apply for our roles.

We work only with a select group of talented iniduals with amazing English and a great drive for sales. Out of 500-600 applications received monthly, only 5% make it through our screening process and pass the probation period. 

If you're ready to give yourself a shot, this can be the opportunity that completely changes your financial narrative.

APPLY TODAY BY CLICKING HERE

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

Our customer support team builds that trust through calls, emails, chat, and the occasional screen share. This gives people the confidence to deliver interactive presentations that are open and engaging. Poll Everywhere users tend to be leaders in their organizations and they reach out for help because they're preparing for a presentation that just can't go wrong. Sometimes they're nervous, and sometimes they're on a deadline. Because of this, we elevate support as a practice much more than most tech companies.

This role is highly technical and requires you to take end-to-end ownership of customer-facing issues such as advanced troubleshooting and root cause identification. Our Customer Support team is based on levels, because of this, we only hire experienced people for this role. Our Senior Technical Support Specialist l is the first level of our support team. From there it goes to Senior Technical Support Specialist ll, then to Advocate. All of our CS Team members are Senior as our product is complex and technical in nature.

Our growth has created an environment for career advancement and rewarding challenges. Former support team members have gone on to become customer success managers, product managers, front-end engineers, and operations managers all within Poll Everywhere. Support team alumni now work at Accenture, Google, and Chorus.

Objectives of the role

• Ability to multi-task, effectively working through email, phone, and chat. Additional support includes troubleshooting the issue reported; looking through documentation; searching account info in admin.
• Prioritize workload and determine what is most important in your work day. Which emails to follow up on first; determine how much time to spend on dedicated projects assigned; determine when to escalate calls/emails.
• Demonstrate critical thinking and problem-solving skills; thinking through technical issues and providing resolution.
• Work independently with good decision-making skills as the role will require some stand-alone work time

Daily & monthly responsibilities

• Create resolution for customers with a blend of patience, wit, and crystal-clear communication. You'll directly support customers via email tickets, incoming calls (which may require context switching), and the occasional screen share. In the future, we'll offer chat support.
• Work closely with Engineering and QA to troubleshoot, reproduce, and escalate product-related bugs proactively. Follow debugging procedures to diagnose technical issues in web, mobile, and desktop apps.
• Work with both new and existing customers to resolve product and billing-related questions. You'll work with our finance team to process payments and refunds.

Preferred Experience

• 3-5 years of experience in a client-facing software support role (preferably SaaS) with an understanding of customer service, technical issue resolution, and support best practices.
• You have a working knowledge of Windows and macOS platforms in order to resolve complex issues. You're proficient in installing and troubleshooting software on these platforms.
• Experience working remote on a distributed team spread across several time zones
• Proficiency with Zendesk, Slack, Pivotal, Notion, or other comparable online support and collaboration tools
• You have experience communicating and problem-solving with other departments such as engineering, QA, design, sales, customer success, and marketing.
• You have a collaborative mindset and view feedback as a 2-way street. You're open to communicating needs that will set you up for success with your team and coach.
• You take initiative and are energized even when a clear path isn't laid out for you.
• You believe in self-care and want to work on a team that places an emphasis on rest and development due to the nature of this work existing in a high-pressure time-sensitive environment that requires you to prioritize urgent tasks based on customer needs and your day-to-day responsibilities.

To apply, email your resume to [email protected] with the following:

1. Please go to https://www.communityphone.org/ and send a 30 second screencast describing what we do. Go to https://www.loom.com/ to download free software to capture your voice, video, and screen, and then send the Loom link of your screencast with your application.
2. Please read through the paragraphs at the website (takes 5 minutes) joshua.energy/enneagram and include your results (your type; eg. type 1, type 2, etc.) in your application.
3. Please write about a time when you calmed someone down who was irritated or upset, how you did it, and how you felt about it.

About You:

You are cool under pressure, adept at calming down people who are frustrated, and excellent at establishing rapport quickly, over the phone, with (mostly) senior citizens. 

People who know you would describe you as a compassionate and warm person, who is intuitive about other people’s needs, and works tirelessly to leave them happy and satisfied.

You are skilled at using software (mostly Zendesk), and can multitask - carrying on a warm conversation while investigating your customer’s needs, and solving their problems. You are efficient with your time, and able to get off calls quickly, while balancing relationship-building.

You’re happy to work US hours, and excited about contributing multiple years to Community Phone, with many opportunities for advancement as you prove yourself. You're excited about working at a high-growth startup, where things can (and do) change quickly, and you must adapt.

This goes without saying, but you have excellent verbal and written communication skills.

Upselling is a big part of the job, and our customer service team sometimes gets calls from people who want to cancel. Your ability to persuade them to stay will make you a huge asset to the team. 

You possess strong organizational skills and keep your word; in this role you'll be scheduling and following through on follow-ups, managing tasks on an ongoing basis, etc.

**What You’ll Be Responsible For:

- Customer Satisfaction: Ensuring every customer has an extraordinary experience whenever they contact us.

- Building Relationships: Our customers are the cornerstone of our business, and you will be the face of our company to them. Each customer matters, and you will treat them with patience, respect, and willingness to help.

- Reducing Churn: Understanding why customers wish to cancel and offering solutions that might convince them to stay.

- Upselling:  You will listen for opportunities to upsell our customers on additional products and services that will save them money and solve their issues.

Shifts:

- We offer shifts from 40 hours a week, and we are currently open from 10 am Eastern Time to 7:00 pm Eastern Time, Monday through Sunday.

We are looking for a talented Content Marketing Specialist for our Travel Quest Network brand to work with subject matter experts to build a library of educational content (written, audio, and video) for our independent travel entrepreneurs.

Our ideal candidate is a creative marketing professional, preferably with a content creation background. You should be able to develop engaging content to attract and retain customers. For this position, it's essential to be up-to-date with new technologies and content marketing trends.

Responsibilities

• Design content marketing strategies and set short-term goals
• Undertake content marketing initiatives to achieve business targets
• Collaborate with subject matter experts, design, and writing teams to produce high-quality content
• Develop editorial calendar, delegate tasks, and ensure deadlines are met
• Deliver engaging content on a regular basis and inspire team members
• Edit, proofread, and continually improve content
• Optimize content considering SEO and Google Analytics
• Analyze web traffic metrics
• Share content through various channels, ensuring a strong web presence
• Receive customer feedback and generate ideas to increase customer engagement

Salary

$55,000 annually

WorldVia is one of the fastest-growing brands in travel, a powerhouse travel marketing company backed by one of the most vibrant and dynamic independent agent networks in America, Travel Quest Network. We partner with thousands of independent travel professionals to market and deliver excellent travel experiences to every destination on the planet.

Before the coronavirus pandemic, Travel Quest Network/WorldVia grew at an average of 65% per year. Today, we're rebounding at fantastic speed and expect to be bigger than ever by the end of 2022.

Great talent is at the heart of our expansion strategy, and we are looking for superstars to join our team.

Requirements

• Proven work experience as a content creator
• Experience with Adobe video editing software
• Understanding of web publishing requirements
• Maintain an editorial mindset with an ability to predict audience preferences
• Hands-on experience with SEO and web traffic metrics
• Expertise in social media platforms
• Project management skills and attention to detail
• Excellent communication and writing skills in English
• BSc degree in Marketing, Journalism, or relevant field
• Up to 20% domestic travel annually
• Reside and be legally authorized to work in the U.S.A.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• HSA (Health Savings Account)
• 401k with company match
• Paid Time Off + Company Holidays
• Discount Travel Program

We are looking for an enthusiastic Marketing Specialist for our Travel Quest Network brand to help us drive adoption and engagement with our marketing tools and programs designed for our independent travel entrepreneurs.

A Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. You will be integral in developing and executing marketing plans to reach specific targets associated with the adoption and engagement of our marketing tools and programs.

Responsibilities

• Conduct market research to find answers about consumer requirements, habits, and trends
• Brainstorm and develop ideas for creative marketing campaigns
• Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
• Liaise with external vendors to execute promotional events and campaigns
• Collaborate with marketing and other professionals to coordinate marketing efforts
• Plan and implement initiatives to reach the target audience through appropriate channels (website, third-party sites, social media, e-mail, etc.)
• Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
• Undertake inidual tasks of a marketing plan as assigned

Salary

$55,000 annually

WorldVia is one of the fastest-growing brands in travel, a powerhouse travel marketing company backed by one of the most vibrant and dynamic independent agent networks in America, Travel Quest Network. We partner with thousands of independent travel professionals to market and deliver excellent travel experiences to every destination on the planet.

Before the coronavirus pandemic, Travel Quest Network/WorldVia grew at an average of 65% per year. Today, we're rebounding at fantastic speed and expect to be bigger than ever by the end of 2022.

Great talent is at the heart of our expansion strategy, and we are looking for superstars to join our team.

Requirements

• Proven experience as a marketing specialist or similar role
• Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
• Demonstrable experience in marketing data analytics and tools
• Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM), and applications (Web analytics, Google Adwords, etc.)
• Well-organized and detail oriented
• Exceptional communication and writing skills
• Commercial awareness partnered with a creative mind
• BSc/BA in marketing, communications, or equivalent
• Up to 10% domestic travel annually
• Reside and be legally authorized to work in the U.S.A.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• HSA (Health Savings Account)
• 401k with company match
• Paid Time Off + Company Holidays
• Discount Travel Program