
backendfulltime
"
Here at Rollstack, we’re looking for a senior software engineer who enjoys iterating & shipping quickly, and exhibit a strong sense of ownership and autonomy. Our small teams of engineers largely define and drive their own roadmap, and use their product sense to define and ship an MVP.
Rollstack is a fully remote company
As a senior software engineer, you will:
* Build integrations with BI tools like Tableau, Looker, Salesforce, and Mode.
* Add features to the Rollstack web app, depending on customers' needs.* Pioneer best practices with cutting-edge backend/front-end technologies.Who we are looking for:
* Experience building web applications and backend servers.
* Proficient in TypeScript and has solid experience with Node.js & Express, cloud computing* Knows basics of front-end development* Strong experience collaborating with PMs, designers & engineers to build new products and features* Strong software-engineering fundamentals, including knowledge of algorithms and data structures* At least 5 years of related professional work experience.* A computer-science degree obtained before 2018* Comfortable working with ambiguity and in a remote set-upWhat you will get working at Rollstack:
* The opportunity to join a Y Combinator-backed company and help shape its product direction
* The opportunity to work with the state-of-the-art tech stack, be mentored, and work alongside world-class engineers* We are a fully remote team and believe some of the best work can be performed remotely* We also like to gather and bond once per quarter as a team in a fun and refreshing environment* Strong salary* Significant equity",

contractfull stackremote (in)
"
Speedy is a fast-growing SaaS company that provides SMBs with a generative AI tool to help them write personalized content quickly. We are seeking a highly motivated Full Stack Engineer to join our team and help us develop the platform with us. The ideal candidate will have a strong background in Python, Django, React, and AWS.
Responsibilities
* Collaborate with our product, design and founding team to develop new features and improve existing ones
* Build and maintain the server-side and client-side codebase* Write clean, efficient, and well-documented and tested code* Deploy code to production on a regular basis* Optimize the performance of the platform* Participate in code reviews to ensure high-quality code and provide constructive feedback to other team members* Stay up-to-date with the latest web technologies and frameworks and propose new solutions to improve the platformRequirements
* Bachelor's or Master's degree in Computer Science or a related field
* At least 3 years of experience as a Full Stack Engineer, with a strong focus on Python, Django, React, and AWS* Strong understanding of web technologies, including HTML, CSS, JavaScript, and REST APIs* Experience with databases such as PostgreSQL, MySQL, or MongoDB* Strong knowledge of software engineering best practices, including agile development, continuous integration, and version control systems (Git)* Excellent problem-solving and debugging skills* Strong communication skills and ability to work effectively in a team environment* Experience with Docker, Kubernetes, and serverless architecture is a plusWe offer competitive compensation, flexible working hours, and a dynamic and collaborative work environment. If you're passionate about building innovative software and want to work on a product that has a real impact, we would love to hear from you!
",

fulltime
"
About CommandBar
CommandBar is a platform for helping software companies make their software easier to use.
How many times have you been frustrated by software? Maybe you didn’t know how to make the software do what you wanted. Maybe you had to wade through pages and pages of support documentation — or stay on hold with a chatbot — to figure something out. Or maybe the software you were using took 12 clicks to do something basic.
CommandBar makes any software product simpler, faster, and personalized. We do this by enabling product teams to embed a collection of widgets inside their products that can proactively guide users and react to what they seem interested in.
Today, CommandBar serves forward-thinking SaaS companies like Gusto, Hashicorp, Netlify, Freshworks, and AngelList.
Despite our scale, we're a tiny team today that's just beginning to grow, which means tons of opportunities to do trajectory-altering work. If you're inspired to upgrade how humans use software, come join!
Why CommandBar?
You’re probably really talented. Why should you take your talents to CommandBar? Here are reasons we think working with us is uniquely high impact — on the world and your career.
*
Our ratio of impact on the world is high (and we intend to keep it that way).\
*
There is a lot of room to grow and lead teams (if you’re into that) as we scale. A lot of the roles that we are hiring for are the first in the function so you’ll need to bring 0 to 1 energy.\
*
We're on the forefront of new technologies, including new developments in AI (which we use heavily to power our product).\
*
The team we’ve assembled so far is world-class — talented, curious, kind, and obsessed with building delightful, fast, simple software.\
The main reasons for joining CommandBar are belief in our product and the opportunities for growth described above. That said, our benefits are pretty sweet 🙂 Overall, we believe in benefits that respect inidual choice and reflect the fact that optimizing your life outside of work leads to better performance at work.
The salary range for this role is $130,000 - $150,000.
Our benefits include:
*
Flexible PTO with a 3 week minimum\
*
Fully covered medical, dental, and vision insurance for you, and 50% for your dependents\
*
12 weeks parental leave for all parents\
*
401k with matching\
*
A learning and development budget\
*
A generous 'Make Your Life Easier' stipend\
*
A home office budget\
*
3x/year all together including 2 onsites at our office in San Francisco and 1 offsite at a fun 🌴 location!\
Customer success @ CommandBar
Our customers rely on CommandBar to deliver a reliable and delightful experience for their end users. You'll be their primary point of contact to ensure they and their users are getting the most out of what we do.
1.
**Onboarding** - after they've decided to use CommandBar, you'll help our customers get up and running. This means you'll, in a sense, play the role of a product manager on behalf of our customers. Mapping out where their users encounter friction, understanding their business' goals, deciding how they should use CommandBar, hosting training sessions, etc.\
2.
**Ongoing account management** -- you'll meet with our customers frequently to help them understand the impact we're driving, identify new opportunities for CommandBar to improve their product, and gather feedback. When appropriate, this work will include helping customers understand if they could benefit from an expanded deployment of CommandBar; for example, moving onto one of our higher tiers.\
3.
**Voice of the customer** -- you'll become the world's expert in how CommandBar is being used, and the entire team will need to learn from you! Your feedback will be invaluable for shaping our product roadmap, informing our sales messaging, and bringing customer anecdotes into our marketing.\
What will help you succeed?
*
Experience working in customer success for a technical product. While CommandBar isn't a devtool, engineers are often involved in implementing our product.\
*
Account management experience, as this role involves managing upsells and expansions.\
*
Ruthless organizational skills. You don't let balls drop, you send out notes with action items after meetings, you get to inbox zero (or the equivalent in whatever email methodology system you use :)\
*
Experience using Salesforce.\
*
A desire to share what you're learning with the rest of the company. Synthesizing your learnings and feeding them back to other teams will be critical to your success (not just a when-you-have-a-slow-week activity).\
",

backendfulltime
"
Here at Rollstack, we’re looking for a senior software engineer who enjoys iterating & shipping quickly, and exhibit a strong sense of ownership and autonomy. Our small teams of engineers largely define and drive their own roadmap, and use their product sense to define and ship an MVP.
Rollstack is a fully remote company.
As a senior software engineer, you will:
* Build integrations with BI tools like Tableau, Looker, Salesforce, and Mode.
* Add features to the Rollstack web app, depending on customers' needs.* Pioneer best practices with cutting-edge backend/front-end technologies.Who we are looking for:
* Experience building web applications and backend servers.
* Proficient in TypeScript and has solid experience with Node.js & Express, cloud computing* Knows basics of front-end development* Strong experience collaborating with PMs, designers & engineers to build new products and features* Strong software-engineering fundamentals, including knowledge of algorithms and data structures* At least 5 years of related professional work experience.* A computer-science degree obtained before 2018* Comfortable working with ambiguity and in a remote set-upWhat you will get working at Rollstack:
* The opportunity to join a Y Combinator-backed company and help shape its product direction
* The opportunity to work with the state-of-the-art tech stack, be mentored, and work alongside world-class engineers* We are a fully remote team and believe some of the best work can be performed remotely* We also like to gather and bond once per quarter as a team in a fun and refreshing environment* Good salary* Significant equity",
"
**Why Clipboard Health Exists:**We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
**About Clipboard Health:**Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
**About Role:**The Trust and Safety Analyst is vital in overseeing the quality of our marketplace. This role helps to ensure the safety of our customers on the platform. This inidual should be able to masterfully balance mitigation of safety risks while still delivering excellent customer experience, even and especially when the worst has happened.
**Responsibilities:**Investigate safety incidents and provide satisfactory resolutions to customers, and maintain the status and classification of incidents presented in the incident tracker.Develop safety initiatives and tools to help keep our customers safe and reduce overall incidentsDrive policy for norms within the marketplaceDevelop metrics for measuring Trust and Safety successLead cross-functional collaboration with customer support, operations, product, customer success, and legal.Evaluate safety and compliance risk, and develop strategies to address gapsMonitor and report on safety and compliance metrics as well as analyze trends in safety data to come up with solutions that address safety incidentsAct as a subject matter expert on Trust and Safety policies and procedures internally and externallyDrive policies to address known and unknown safety issuesDrive continuous efforts to improve incident reporting processAssuring that Clipboard Health Incident Response time is < 24 hoursManage and maintain communication on multiple platforms to effectively solve incidents at Clipboard Health’s partner facilities with the utmost priority and high standardsDrive forward the development of safety tools and features for customers.Remain knowledgeable on product updates to ensure audited team members are utilizing the correct organizational information
Requirements:
* Ability to resolve customer incidents with empathy and action
* Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience* Ability to launch policies and features to enhance platform safety* Ability to manage multiple cross-functional projects* Possess an “I can handle anything” mentality and extremely sound judgment in ambiguous situations* Ability to identify potential risks and effectively diffuse situations* At least three years experience customer facing role* Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission* Self-motivated, able to work independently and stay organized* Detail-oriented* Ethical and unbiased integrity and decision-making abilitiesPreferred:
* 3-5 years in Trust & Safety or Risk Management
* Salesforce experience* Ability to leverage statistical tools and techniques to analyze, interpret, display, and present data",

fulltimeremote (us)
"
The Role
You will own the end-to-end development of QuestDB’s content strategy. Your role will consist of orchestrating, executing, and monitoring content strategies, which will grow our open-source community and drive organic traffic to our website. You will also be expected to create technical content, such as technical tutorials or case studies. A big part of the role will involve liaising with QuestDB software engineers and external writers as part of our open-source community.
You should have demonstrable experience creating and distributing highly technical content for developer tools, preferably infrastructure.
Familiarity with SQL databases, as well as data developer tools. The role requires an excellent command of English and great communication and self-motivation to succeed in a remote environment.
Measuring organic traffic performance and the drive to learn evolving SEO best practices over time is key to the role's success.
Responsibilities
* Plan, execute and monitor content strategies.
* Create engaging pieces of content for a highly technical audience.* Identify areas of opportunity to drive more organic traffic from technical content.* Be present in open source and developers' communities to understand and follow the latest engineering trendsin developer tooling infrastructure.* Research and implement best practices to optimise SEO for current and new content.* Engage with current users and open-source community members to drive content from QuestDB deploymentsand use cases.Requirements
* 3+ years of hands-on experience working on content strategies for developer tools.
* Demonstrable experience creating engaging technical content for a highly technical audience.* Comfortable using git and markdown-related technologies.* Experience measuring and testing the success of content strategies.* Eager to learn and implement SEO best practices.* Excellent written and communication skills.* Strong team player, open to guiding colleagues in your areas of expertise.Nice to have
Having the following skills would make a candidate stand out:
* Previous experience managing and distributing content on Social Media, websites, and newsletters.
* A background in software engineering along with programming experience and knowledge of databasetechnologies.* Familiarity with working with time series databases and proficiency in at least one common programming language.",
"
Legion Health is building a tech-enabled, high-quality psychiatry network where our clinicians see insured patients using our technology and scaled operations.
Through this initial model and our future growth, Legion Health is looking to use technology to solve one of the hardest problems in health care—the massive shortage of mental health professionals in the United States (estimated at a 240,000-clinician deficit by 2025). We believe that, by supporting psychiatric practitioners' independence, everyone in the ecosystem wins. Practitioners win because they're able to achieve financial independence, flexibility, and clinical autonomy, and patients win because they're able to access a high-quality, available, and affordable practitioner.
Our startup has a very strong emphasis on quality—this includes hiring only the best clinicians, deploying an outcomes-based measurement approach, and building a best-in-class standardized clinician training program. Patients, who are our primary “users,” enjoy a seamless experience with operations, insurance, scheduling, and prescriptions and receive top-notch clinical care. We aim to be everything that unethical actors (like Cerebral) are not by adhering to responsible prescribing practices, emphasizing evidence-based care and outcomes measurement, chiefly treating insured patients, simplifying our service lines and operations, and keeping patient acquisition costs low through novel technology.
Early-stage venture progress:• Backed by Y Combinator, the most prestigious tech accelerator in the world (Group partners: Michael Seibel, Tim Brady, and Diana Hu)• Rapidly scaling our mental health network and building software to solve the hardest problems in this space• Raised a venture capital financing round from some amazing venture capital firms and angel investors• Revenues in excess of >$1M
A position is open for the Business Operations Internship. The Business Operations Intern will report directly to the Co-Founder and Chief Executive Officer (Yash Patel).
Criteria for selection:• Quick work pace and very strong work ethic• A willingness to jump in wherever needed and an interest in solving real business problems• Business intuition and operational excellence (i.e., business, finance, sales, or startup experience is a plus, but creativity, people skills, and work ethic are most important)• Executive communication style and professionalism (i.e., the ability to correspond with C-suite leaders and health care professionals)
General requirements:• Must be available to work 45+ hours per week during the summer• Must be able to start ASAP and work until September 2023 (and into the fall if you're awesome)• Must be able to work remotely• Rising freshmen ('27), rising sophomores ('26), and MBA students who are looking to gain experience in entrepreneurship, technology, finance, business, and health care are especially encouraged to apply.
What's in it for you?• _Monthly stipend_• High-growth, early-stage startup experience + ownership of projects critical to the company (no BS work)• Credibility of having worked at a fast-paced Y Combinator/venture-backed company• Rare resume opportunity and guaranteed recommendation for future jobs (past interns now work at BCG, Netflix, Jane Street, etc.)• If you're really fantastic, we'll probably try to hire you full-time
Our founding team:**Yash Patel, Co-Founder and CEO [Princeton University + ex-U.S. Congressional Budget Office]**Arthur MacWaters, Co-Founder, CBO, and President [Princeton University + ex-McKinsey]**Daniel Wilson, Co-Founder, COO, and Head of Product [Princeton University + ex-Microsoft]
Our advisors:**Erica Johnson [Founder at Modern Health, valued at $1.2B]**Wei Deng [Founder at Clipboard Health, valued at $1.3B]**Hari Sundram, M.D. [Founder at Auris Health, acq. for $5.9B]**James Nahirny [Founding Partner and ex-Managing Director at Bain Capital Ventures]**Robert Musslewhite [CEO at Definitive Healthcare, IPO at $420M; ex-CEO at Advisory Board, acq. for $2.6B]**Beth Axelrod [ex-McKinsey Partner, ex-Global Head of Employee Experience at Airbnb, IPO at $47B]**Madhukar Trivedi, M.D. [Betty Jo Hay Distinguished Chair in Mental Health at UT Southwestern]**Ravi Shah, M.D. [ex-Chief Innovation Officer at the Columbia University Department of Psychiatry]
Deadline:Application due May 22, 2023, at 11:59 PM, but the sooner you apply, the better your chances.
",
"
About the role
As a Technical Product Manager, you will work with a cross-functional team, but closer to the Engineering team, to plan, design, and develop new features focused on the core experience for our users.
You will participate in the full lifecycle of product development, including conducting the RFC (Request for Comments), creating the proposed integration with different partners' APIs, creating the Database Modeling for our applications, being the owner of the PDR (Product Development Requirements), running sprint planning meetings and standups, and collaborating with partner teams to deliver a cohesive product experience. You’ll partner with a Product Manager to come up with solutions that make money feel simple and approachable.
You’ll be the point of contact between the Tech Lead (and Engineers) to the Product Manager (and Management Team). Most importantly, you will challenge the status quo and inspire people toward a unified outcome.
What's Firstbase.io
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems,with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunities to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Being the person responsible for the technical side of the product: you’ll translate the requirements brought by the Product Manager into Engineering deliverables.
* Lead the technical product development lifecycle for key consumer-facing features that impact our founder's lives and our core business.* Seek partners that provide APIs to be used in our products.* Drive team execution by defining roadmap epics, spacing feature stories, and overseeing the implementation and development* Collaborate with our support and operation teams to plan improvements in our product's health.* Identify KPIs used to inform the product roadmap and measure success to drive product iteration.Minimum requirements
* Strong (technical knowledge) consumer product and user experience instincts - you have a knack for understanding what people want and making an experience meet and exceed their expectations.
* Strong documentation skills to build our RFCs, to propose integrations with partner’s APIs.* SQL knowledge to propose Database Modelings that fit the APIs.* Radical thinking paired with strong execution - can envision a world different than the status quo with the ability to articulate a clear path to get there.* While you can dream big, you also know when and how to ruthlessly prioritize and ship quickly in order to learn and iterate.* Creative problem solver - able to identify real obstacles and viable solutions* Self-motivated, with excellent written and verbal communication skills* Not hesitant to get hands dirty and do whatever is necessary to ensure success* Product management experience* Experience in a B2B and B2C company* Comfortable getting into the weeds on a variety of technical issues* Ability to execute in a fast-paced and fluid startup environment* Has worked with varied teams and multiple stakeholders to launch featuresSome perks you might enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City & in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers.
* Amazing annual bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
If you think you're unqualified or don't meet all the requirements for this role, we encourage youto still apply. We celebrate erse candidates, adjacent experiences, and simply put, goodpeople who want to build great things. If that's you, then we'd love to meet.
",

fulltimenew yorkny / remote (us)
"
About the role
As a first hire member of the Product Management team, you will work with a cross-functional team to plan, design, and develop new features focused on the core experience for our users.
You will participate in the full lifecycle of product development, including conducting research & discovery to understand our members’ problems, developing a product roadmap, being the owner of the PDR (Product Development Requirements) and the RFC (Request for Comments), running sprint planning meetings and standups, and collaborating with partner teams to deliver a cohesive product experience. You’ll partner with design to come up with solutions that makes money feel simple and approachable. You’ll define and analyze metrics that measure product success & health. You’ll guide other Product Owners, and help lead a highly functioning team. Most importantly, you’ll challenge the status quo and inspire people toward a unified outcome.
What's Firstbase.io?
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunity to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Lead the full product development lifecycle for key consumer-facing features that impact that impact our founders lives and our core business
* Collaborate with a team of designers, engineers, and analysts to identify opportunities for new product experiences and improvements* Conduct customer research to deeply understand our members’ financial problems and anxieties to inform future product development* Drive team execution by defining roadmap epics, specing feature stories, and overseeing the implementation and development* Collaborate with our growth and business operation teams to plan and run experiments to learn and optimize our product experiences* Identify KPI’s used to inform the product roadmap and measure success to drive product iterationMinimum requirements
* Strong consumer product and user experience instincts - you have a knack for understand what people want and makes an experience meet and exceed their expectations
* Radical thinking paired with strong execution - can envision a world different than the status quo with the ability to articulate a clear path to get there* While you can dream big, you also know when and how to ruthlessly prioritize and ship quickly in order to learn and iterate* Creative problem solver - able to identify real obstacles and viable solutions* Self-motivated, with excellent written and verbal communication skills* Not hesitant to get hands dirty and do whatever is necessary to ensure success* Highly technical, with experience in building products highly dependent of http interaction, garnering respect from engineers* 4+ years of product management experience* Experience in a B2B and B2B company* Comfortable getting into the weeds on a variety of technical issues* Ability to execute in a fast-paced and fluid startup environment* Has worked with varied teams and multiple stakeholders to launch featuresSome perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers
* Amazing quarterly bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
The stack
Our product is built using PHP, Symfony, Vue ,PostgreSQL, AWS. We also use Redis, Vue Router, Vuex, Docker Compose, Docker, GitLab CI, and Graylog, and some third-party API's like Stripe. We use Slack, Clubhouse, Notion, Whimsical, Figma, and G Suite to collaborate and build together.
If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.
",

fulltimenew yorknyus / remote (br)
"
About the role
Firstbase.io is looking for a strong leader to drive success for new products. The Business Lead will work in tandem with the Product Managers, Engineers and Designers to shape the future of Firstbase’s products. We are expanding our solution to a complete suite built on top of our Firstbase Platform.
In this role, you will own success for our new products: driving the business strategy behind the inception, launching and continuously evolving the products, and maximizing both customer impact and business impact. You will work cross-functionally with dedicated resources in Product Management, Sales, Customer Success and Marketing to iteratively maximize the customer impact and the business impact of the new products.
This senior leadership position reports directly to Firstbase.io CEO.
What's Firstbase.io?
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunity to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Own and lead cross-functional teams to achieve end-to-end success of new products, including business planning and go-to-market playbooks.
* Work closely with the Sales and Customer Success organizations to create the right sales motion for introducing and scaling new products, including org design, playbooks, enablement, and incentives.* Work closely with the Marketing team to define a product vision, create and iterate on positioning and messaging, and lead pricing and packaging.* Work closely with the Product management team to provide guidance and vision for new products and new product capabilities* Be the champion for new products with customers, analysts, press and and within Firstbase.io* Build launch project plans, timelines, and metrics to measure and track new product success* Build and expand a world-class team to scale the new products initiatives to a larger set of products and across a rapidly growing organizationMinimum requirements
* Strong business acumen, with the ability to build and execute aggressive business plans
* Robust product management and product strategy skills in B2B SaaS organizations* Strong leadership skills, with a proven ability to build an elite team, to drive impact across the organization* Proven experience working with go-to-market teams and with strategic customers to drive success in the market* Strong leadership, communication and interpersonal skills* Previous founder experience is preferred* Experience leading the introduction of new products* Strong bias towards action and resultSome perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers
* Amazing quarterly bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
The stack
Our product is built using PHP, Symfony, Vue ,PostgreSQL, AWS. We also use Redis, Vue Router, Vuex, Docker Compose, Docker, GitLab CI, and Graylog, and some third-party API's like Stripe. We use Slack, Clubhouse, Notion, Whimsical, Figma, and G Suite to collaborate and build together.
If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.
",

fulltimenew yorknyus / remote (us)web design
"
About the role
Firstbase.io is hiring a Product Designer to be an important member of our product team. You will be expected to wear many hats and help make influential product decisions.You will collaborate and support the product, engineering, and marketing teams by designing the best visual and functional experiences that communicate a clear, consistent brand story.
What's Firstbase.io?
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunity to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Work directly with the VP of Product to shape ideas, create prototypes, and build the product roadmap
* Partner with marketing to create and implement new designs consistent with the product experience* Work with Customer Success to research and understand customer problems and pain points.* Design and collaborate with engineering to implement new Vue UI components and improve existing ones* Creating design guidelines for our products to ensure interface consistency across devices.* Designing beautiful, clear interfaces for the website and necessary marketing assets.* Illustrating intuitive iconography for our applications* Helping instill a design culture in the company as a whole — we want everyone to value and understand the role of design* Creating original graphic designs (e.g., images, sketches, and tables)Minimum requirements
* Great taste for elegant and beautiful product experiences
* Ability to work through design problems from beginning to end, efficiently* A knack for distilling complex problems into effective solutions* Strong communication skills to collaborate with various stakeholders* Hard-working and dedicated team player that needs little to no supervision, but enjoys working a team toward a common goal* Analytical mind with problem-solving aptitude* Self-motivated with an ability to work in the unknown* Ability to communicate technical topics to both technical and non-technical team members.* Demonstrated collaboration with product managers, engineers, and other designers to drive outcomes* Experience in a similar role at a high-growth startup* Knowledge of startups and products in our space* Proficient in both oral and written English communicationSome perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers
* Amazing quarterly bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
Our design stack
Our product is designed with Whimsical, Figma, and other design tools. Our front-end is built using JavaScript, HTML, CSS, Vue, etc.We use Slack, Clubhouse, Notion, and G Suite to collaborate and build together.
If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.
",

cacontractnew yorknyus / remote
"
About Bloom
Bloom is helping the next generation of Americans build wealth. With more than 500,000 teens on the platform, we believe that we can make meaningful changes toward raising a financially successful generation.
The Role
You will
* Conduct regular compliance audits to identify and mitigate potential risks
* Ensure that the company is in compliance with all relevant laws, regulations, and industry standards* Provide training and education to employees on compliance matters* Serve as a liaison between the company and regulatory agenciesYou are
* Detail-oriented and analytical
* A strong communicator and collaborator* Comfortable working in a fast-paced environment* Adaptable and able to navigate ambiguityYou (ideally) have
* A JD or other relevant legal degree
* Aced both the Series 24 and 63 exam with Finra* 3+ years of experience in compliance, legal, or regulatory roles* Experience in the fintech industry or a related field* Strong knowledge of relevant laws and regulations",

fulltime
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Senior Accountant
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
We are seeking an innovative Senior Accountant to fill a new position on our continually growing Accounting & Finance team. The position will report to our Manager, Accounting along with having daily interactions with the company’s Controller and leadership. The Senior Accountant will be instrumental in helping set up processes and efficiencies within the department to position itself for exponential growth in the coming years.
What you’ll do:
* Perform month end accounting including journal entry preparation and reconciliation of balance sheet accounts.
* Research the data inputs and results related to the Company’s shipping and freight costs.* Coordinate with the finance team to review monthly P&L and assist in investigating financials for variances to budget. * Collaborate directly with the operations, transportation, data, and IT teams to drive efficiencies and cross-team knowledge throughout systems.* Create detailed narratives of all procedures and accounting policies to maintain and strengthen internal quality controls.* Assist external audit and tax teams by preparing schedules, explaining supporting material and procedures and any other data as needed.* Examine the Company’s shipping data, shipping costs, contracts, and changes to discern the appropriate accounting treatment.* Examine critical accounting estimates and assumptions around expense recognition in addition to booking & analyzing monthly results for the Shipbob Shipping Costs.* Assist on projects and ad hoc assignments as needed.* Additional duties and responsibilities as necessary.What you’ll bring to the table:
* Bachelor’s degree in finance or accounting.
* CPA or CPA Candidate a plus. * 3-6 years of accounting experience.* Transportation or Logistics experience preferred.* Solid knowledge of US GAAP and ability to write technical memos preferred.* Advanced Excel skills required, including VLOOKUP’s, SUMIF’s and Pivot Tables. * Ability to work with and interpret large data sets. * Excellent communication and organization skills.* Demonstrated time management skills with the ability to meet deadlines.* Ability to work well with a team, but can manage their workload on their own.* Experience with ERP systems (e.g. NetSuite) and driving automation & efficiency.Classification: Salaried/Exempt
**Reports to: ** Manager, Accounting
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $73,000 - $120,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",

fulltimerecruiter
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: HRIS Manager (Contract)
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The HR Systems Manager (contract) will serve as the subject matter expert for the ShipBob People team with respect to our HR technology solutions. As the HR Systems Manager, you will be responsible for leadership, direction, planning and management for our HR applications, which includes ADP WFN, Lattice, Deputy, ADP Time and Attendance, Greenhouse and other external applications. You must be a roll up your sleeves problem solver who can effectively communicate with employees at all levels. You will collaborate with the People Team, IT partners, and external vendors to create effective and efficient processes and workflows and to implement and enhance HR-related systems. You will be responsible for ensuring continuity of services to employees throughout the globe.
We expect this to be a 9-12 month contract.
What you’ll do:
*
Responsible for the successful maintenance, operations, and optimization of ADP WFN system and interfaces, as well as other systems that make up the overall HRIS platform, such as Greenhouse, Deputy, Lattice, Charthop, ADP Time and Attendance and others. \
*
Partner with key HR and Finance stakeholders to establish ADP WFN as the global system of record for employee data, creating reports for global partners to maintain and process payroll and other local systems. \
*
Identify opportunities for process improvement, automation and application efficiency, ensuring both process and system requirements are fully identified, evaluated, tested, and implemented.\
*
Help implement people data analytics and reporting, including developing dashboards and automated reports to build a people analytics foundation.\
*
Recommend innovative, and where possible, automated approaches for system administration tasks.\
*
Maintain relationships with vendors and work with them on application enhancements and upgrades.\
*
Manage implementation of new systems.\
*
Work closely with groups like payroll, compensation, and shared services to ensure accuracy of status changes, compensation and affirmative action data compilation, among other employee changes.\
*
Troubleshooting and resolution of user technical issues.\
*
Ensure timely implementation and delivery of new functionality and enhancements; test enhancements, updates, and system changes to the current applications.\
*
Ensuring all HR-related systems are compliant with data protection laws.\
*
Generate and maintain admin and user documentation, including training and reference materials.\
*
Develop cases and cost/benefit analysis for management evaluation.\
*
Help set up / manage any formal RFPs for a new global HCM system.\
*
Additional duties and responsibilities as necessary.\
What you’ll bring to the table:
* Bachelor’s Degree in MIS, Computer Science, Business, Human Resources, or related field preferred.
* 5+ years of HRIS and HR process/system improvement experience (ADP WorkforceNow preferred); 3+ years of experience managing HRIS implementations/enhancements.* Must be systematic and detail-oriented with excellent troubleshooting and problem-solving abilities.* Self-starter who pays close attention to detail while working in an engaging, fast-paced environment.* Ability to learn quickly and adapt to changing requirements.* Continuous improvement mindset and a passion for measuring results through data and metrics.* Ability to work in teams, manage projects, and multitask.* Excellent customer service skills including initial contact through problem resolution.* Demonstrated ability to improve and automate processes and procedures in a manual environment.* Demonstrated experience managing the selection and implementation of HR Systems, including RFP processes. * Experience handling sensitive, confidential organizational, department, and performance information.* Excellent oral, written, and interpersonal communication skills.* Solid Excel / Google Sheets skills and understanding of relational data.Classification: Contractor
**Reports to: ** People Team Shared Services Leader / Director, Compensation
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $90,000 - $120,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",

backendfulltimenyus)
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
The operations team is a highly analytical team that helps guide and implement strategic initiatives across the company. We are looking for a Lead Data Engineer who lives and breathes data to sit within the operations team and connect and organize our data across the company.
What You'll Do:
* Evaluate ways to increase the efficiency of internal data flows and centralize sources of truth
* Hep evolve our data infrastructure (frameworks, services & tools) to meet changing business needs* Implement various ETL infrastructures and guidelines on how to most effectively build and maintain them for reporting and analytics* Create systems that process data into a data lake within operations* Build a data platform-as-a-service for internal consumers, operating on open-source technologies on GCP* Develop robust near real-time stream processing that can scale to handle our future growth* Connect our data to business systems including salesforce, marketo, intercom, google analytics, metabase, etc.* Build data science / machine learning models using internal and external data sources to identify potential new customers, those who are at risk of churn or those with potential upsell opportunities* Work with Airflow, DBT, Presto, Hightouch and introduce the latest tools into our technology stackWhat You'll Bring:
* 8+ years of data engineering experience, preferably involving multiple years at a high growth startup
* Experience with scalable data architecture, data warehousing, and ETL pipelines* Advanced knowledge of databases and SQL* Experience building big data pipelines* Strong interpersonal and communication skills and experience working cross functionallyThe New York and California base salary for this full time position is between $140,000 to $210,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
OneSignal has grown rapidly to where we are today serving billions of HTTP requests daily and sending upwards of over 10 billion messages daily. We achieved this scale by leveraging bare metal cloud and writing scale sensitive components in languages like Rust and Go. This potent combination of high-performance, low-cost hardware with efficient resource utilization has given us an incredible competitive edge.
We are hiring Core Engineers to help us continue to scale by operating and engineering the future of our internal services. We are investing to ensure we maintain high uptime as the business continues to grow and as the product evolves.
Your primary task will be writing software and running that software in a production environment. You'll be building systems to run our product, improving internal services, and advising product teams on architecture as it relates to the operability of the service.
Core engineers are responsible for writing, operating, and maintaining internal services that perform data access, analytics rollup jobs, and serve as the core of OneSignal’s event-driven features. We currently operate multiple gRPC services written in Go and Rust, and many Kafka consumers write in Rust. These services talk to multiple different types of backing data stores such as Redis, PostgreSQL, and Scylla.
What You'll Do:
* Troubleshoot and repair an issue with items getting dispatched from Kafka
* Assist the support team in determining if a customer report indicates a bug in our system* Help evaluate a new storage technology to further scale our stack* Build in automated limits on a service to prevent abuse* Architect a new service to scalably provide abstracted access to objects* Respond to production incidents in an on-call rotationWhat You'll Bring:
* At least 5 years experience working as a software engineer
* Experience operating reliable production systems at scale* Easily bored running tasks by hand and the ability to automate such tasks* Experience with PostgreSQL**We value a variety of experiences, so these are not required. It would be an added bonus if you have experience in any of the following:
* Experience deploying software on Kubernetes
* Recent experience writing Go and/or Rust* Experience writing gRPC services* Past experience writing and running code in a large production environment* Experience with any of Redis, Kafka, ScyllaThe New York and California base salary for this full time position is between $160,000 to $180,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",

fulltimeremote (mx)
"
HomeRoom is the easiest way for real estate investors to earn outsized returns on properties. Leveraging our proprietary technology, HomeRoom sources the best deals on single-family homes, then converts them into rent-by-the-room houses. Through our app, HomeRoom seamlessly manages the entire tenant process - from sourcing ideal candidates, simplifying leasing, to addressing maintenance issues, and more. Now, renters have access to affordable tech-enabled homes in beautiful neighborhoods, while investors are maximizing their yield per property.
We are seeking a highly motivated and experienced Senior Marketing Manager to develop, manage, execute, and analyze our marketing program. You’ll have the chance to own major revenue driving channels and build a marketing program from the ground up. You will be responsible for collaborating with other internal teams to develop a marketing strategy and plan, and effectively execute and optimize the plan. The ideal candidate should be both analytical and creative.
Responsibilities:
Ensure that investor leads and meetings increase by 20% per a month to enable meeting of our sales goals.Build out increasingly automated lead funnels, and lead capture and nurturing approaches.Manage and optimize email marketing.Build out and implement an extensive content management strategy, including blog posts, social media, and video content.Help build out a high reach affiliate partnership program.Manage PR engagement, including our podcast program.Project manage revenue focused company initiatives as they relate to marketing.Manage and optimize current marketing channels including paid social (Facebook, Instagram, and Linkedin).Coordinate with the sales and business development teams to ensure consistent branding and create sales materials.Oversee and analyze the performance and execution of marketing campaigns.Develop partnerships to increase brand awareness and drive sales.Analyze marketing performance metrics, identify trends, and make data-driven decisions.Communicate marketing plans and results effectively to all relevant internal teams.
Qualifications:Bachelor's degree in Marketing or related field5+ years of marketing experienceStrong analytical and problem-solving skillsExcellent written and verbal communication skillsExperience in growth and brand marketingPreferred: Experience in startups, real estate investing or familiarity with roommate housing
At HomeRoom, we're committed to building the best coliving company in the country. If you're interested in joining our team, please click on the link to watch a quick video about HomeRoom - https://livehomeroom.com/investor-intro.
",

amsterdamfulltimenhny
"
About The Job -At Cutr, we are redefining the industry of wood manufacturing by connecting talented designers with our network of manufacturing partners. We use software to simplify the process at scale. Our network of manufacturers is the secret sauce of our platform. Today, most manufacturers work with outdated systems and manual processes - Cutr solves these problems. As PM1, You will play a key role into defining what products we build, why, and see the impact of it first hand. This includes lots of 0 to 1 work - quickly testing ideas with prototypes and rapidly scaling what works.
What You'll Do -Work closely with founders and customers to scope problems and products - produce high quality PRDs.Ensure that your team meets deadlines and the engineering team always has well-scoped work to do.Coordinate and conduct customer interviews to ensure we solve our customers’ most important/frequent problems. Hitting the road and visiting our customers is something we all do weekly.Develop a clear, well prioritised roadmap for the team that helps Cutr achieve it's core OKRs.Work across our sales, operations, support and growth teams to find problems and processes we can turn into product.Build/improve on the product analytics stack - be the expert on what our data are telling us to build.
About you -Experience in building products in several different domains.Prior experience in related industry is a plus but not required (e.g. manufacturing)Experience with marketplace business models a plus.User-centric, you get a kick out of listening to customers.Highly organised, great at prioritisation, focused on focus.Data-driven when required, scrappy and fast when there's not enough data.Startup or new product experience a big plus.Excellent written communication skills - you are a master of the PRD.
",

fulltimenew yorknyus / remote (us)
"
Hi, I’m Neil, co-founder & CEO at Navattic.
At Navattic, we pride ourselves on providing an excellent end-to-end customer experience. Thanks to our company-wide focus in this domain, we’re fortunate to be ranked the #1 Interactive Demo Platform on G2 (including recognition in key areas like ease of use, quality of support and ease of setup).
We’ve seen tremendous growth this past year - in 2022 alone, we’ve exceeded growth targets every quarter, grew to 400+ customers and partnered with top names in the SaaS space including Mixpanel, Ramp, Dooly and Dropbox.
To support this growing customer base, we’re looking for a customer success manager to lead new customer implementations and support our broader customer base. As part of the role, you’ll work closely with our Head of Customer Success, Alisa.
This is a full-time, paid position. We're a remote-first team but around half of the team is based in NYC, where we routinely WeWork in-person. Either option is totally acceptable! We also hold bi-annual offsites in fun locations like Austin and San Diego.
What we're building
At Navattic, we’re on a mission to enable all teams to achieve product-led growth. In the consumer world, it’s the expectation that you can try out services and software before buying. This is not the case in the B2B world and we’re on a mission to enable all teams to create “try before you buy” experiences.
Using Navattic’s no-code platform, teams can instantly create interactive product demos. This enables customers to share controlled, guided versions of their product with end-users, without requiring a login.
Below are a few interactive demo examples:DoolyMixpanelRampInteractive Demo of Navattic, Built on Navattic
Traction & Customer Feedback
Since launching in 2020, we’ve grown to 400+ customers. Customers love Navattic; we have a large library of amazing customer calls and quotes. Since the G2 category was created this past summer, Navattic has become the #1 rated Interactive Demo Vendor on G2.
We’re backed by great investors, including Y Combinator, 645 Ventures, Canvas Ventures, and a variety of strategic angels. In today’s macro climate, long-term thinking and thoughtful fundraising are more important than ever. We’re excited to see our longstanding focus on these core business fundamentals pay off - today we’re operating with extensive runway.
About this role
In this role, you’ll lead customer success efforts end-to-end. As the face of Navattic for our customers, this is an essential role! You’ll lead onboarding sessions, coach customers on best practices and troubleshoot/support across our customer base.
Key Responsibilities:
* Become a product expert to support customers with their first demo launch
* Manage inbound support requests (including in-app chat), communicate issues with engineering and follow up on tickets upon resolution* Lead implementations of Navattic end-to-endYour First Month at Navattic
We want an exceptional onboarding experience for every new hire. At Navattic, we spend a lot of time focused on building your understanding in the product. We’ll provide product trainings and ensure you have the context you need to be a true product expert in Navattic. You’ll work closely with Alisa to get up to speed; she’ll guide you through your first tasks and you’ll jump on customer calls together. Soon after this, we’ll start sending new customers your way!
Benefits
* Competitive salary and early-stage equity
* Bi-annual offsites (last fall we went to Palm Springs!)* WeWork All-Access Passes (we have a satellite hub in NYC)* Top-notch health insurance for you and your dependents* Work fully remoteNavattic’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.
Navattic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a erse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
",
"
Warmly is reimagining the way we create and nurture genuine relationships virtually. Warmly is a pipeline generation platform for revenue teams. Warmly taps into website visitor data to identify the most valuable buyers, uncover signals of buyer intent, and instantly start sales conversations. Our Realtime Insights help equip your sales team with real-time contact-level insights at target accounts
We're backed by Zoom, NFX, F-Prime, Y-Combinator, and other leading venture capital firms. We were chosen as a 'Top 50 seed-stage company to work for’, after being one of the first apps to launch on Zoom's new App Store. We were recently featured by OpenView Ventures on PG123 Episode 123 and recently, we won the Best Use of Platform - Zoom Innovation Award 2021. As a pioneer in this brand new apps platform, we've achieved only 1% of what we set out to do.
This role will work closely with our Cofounder & CPO to design our Warmly Realtime Insights product that helps companies identify and engage with customers already on their websites. You'll be getting to do an array of IA design, feature design, visual design, talking to users directly, and influencing our product direction. We're a fun and fast-moving startup. If you enjoy the ersity of design work, good teammates, and are excited about our mission, come chat with us!
Requirements:3+ years of experience in a UX, UI, or Product Designer roleExperience designing mobile and web applications (not just websites)Strong at information architectureFast at user flow wireframing and considering multiple optionsStrong at thinking through details of design flow, including eng edge cases.Strong at visual and graphic designExperience working directly with engineersGood at making tradeoffs of what design elements are high priority vs. can be punted
Nice to have:Strong at user research and validating UI design with usersStrong at in-app feature languageExperience tracking metrics for features designed and launchedEnjoys working at a pre-PMF early-stage startup and influencing product directionExperience with Figma highly preferredExperience with whiteboarding wireframes (e.g. on Miro)
",

coordinatorinternremote (us)
"
Who We Are
At GoLinks, we create products and experiences that make work easier for iniduals and teams. We believe that the knowledge people use every day to build products, collaborate with team members, and help customers should be readily accessible. We’re on a mission to connect employees with the information they need to be productive and successful at any place, at any time. Our remote-first startup thrives as a nimble and scrappy team and we are moving fast! We’re excited to bring on new team members who are inclusive, possess a growth mindset, and excel at what they do.
About the role
As a PeopleOps intern at GoLinks, you will have the opportunity to learn about the inner workings of HR and the role it plays in a fast-paced, tech-driven environment. You will work closely with the PeopleOps team in various HR-related tasks and will have the opportunity to contribute to the success of the company while developing new skills and knowledge.
This is a 12-week internship with the potential to translate into a long-term position with GoLinks after the duration of the program. Full-time hours are required for the internship.
What you’ll do
* Assist in the recruitment process by posting job ads, screening resumes, and scheduling interviews
* Meet and greet candidates prior to their interviews and help ensure an exceptional candidate experience* Learn HR systems and maintain accurate records and databases* Help plan and execute events and programs* Support the HR team and Executives in various projects and initiativesWho you are
* Pursuing a career in Human resources. You are currently enrolled in or recently completed a degree program in HR or a related field.
* Quick learner and highly adaptable. GoLinks is in its early stages as a platform and company. We value team members who are quick learners and are willing to move fast, fail forward, and are able to adapt easily to new processes and ways of thinking.* Detail-oriented. You have strong attention to detail and the ability to maintain confidentiality.* Strong communication and interpersonal skills. You communicate clearly and empathetically in writing and verbally. You build trust with team members, candidates, and stakeholders through active listening, follow through, and open communication.* Experience using Google Suite. You can easily navigate through new technology and have experience working with Google applications such as Gmail and Gcal.We’re extra excited if you...
* Have previous exposure to startup environments
Pay Transparency
The hourly pay for this role is $18/hour USD. As a remote-first company, we take a geographically-neutral approach to compensation and set our compensation based on job function and level, regardless of location.
We can only accept US-based applicants at this time.
",
"
Who are we looking for:
Intently is seeking a Chief of Staff (CoS) to work in collaboration with our Chief Technology Officer and Chief Product Officer. The CoS will be responsible for the alignment of the Product and R&D, will serve as a thought partner to the CPO and CTO, and will ensure operational efficiency throughout the company.
What you’ll be doing:
* Design and implement operational processes to synchronize Product and R&D, and ensure efficiency.
* Prioritize work that impacts company goals, giving the CTO and CPO time for high leverage work.* Communicate the product roadmap and promote transparency across the company.* Facilitate and streamline competitive analysis by keeping Product and R&D aware of the latest competitor features.* Prepare effective materials for company updates.* Collaborate with leaders and teams to manage milestones, facilitate retrospectives, and align the company.* Identify strategic growth opportunities and lead special projects as needed.About you:
* Has spent the few years in PM and Product Strategy.
* Worked in Senior Ops roles at startups (0→1).* Has proven experience in Product Dev and Marketing Strategy.* Ideally former COO (or CEO) in B2B SaaS businesses (e-commerce, enterprise, fintech).* Ideally ex-McKinsey, BCG or Bain.* Generalist with entrepreneurial mindset.* Experience building product from the ground up as a entrepreneur who handled all operations:* iterating on product * customer success * engineering * growth * finance * Good at taking ownership after a quick ramp up - rapidly become SME.What we offer:
* All-remote work style, work anywhere. Ideally within UTC+4 to UTC-7
* Fair equity plan* Competitive salary* Competitive Variable Comp* Private medical care* New laptop and a work-from-home stipend for necessary accessories* Unlimited PTO / sick leave",

fulltime
"
Summary :
* The first high-frequency, commission-free sports betting exchange, recently closed a $6M seed round from Y Combinator, Lux, Soma, Paul Graham, Joe Montana, Innospark, the founders of Instacart and Dropbox, and many other top angels and funds
* Founders are recent Harvard grads with quant experience at Jane Street and BoA and years of experience as sharp sports bettors* $300B annually bet on sports in the US and the size of the market is rapidly growing as more states legalize sports betting* Currently the only way to bet is with retail sportsbooks, which have egregious margins, discriminatory and inefficient practices, and a stale betting experience* Novig’s sports betting exchange guarantees the best lines by letting customers bet directly against friends or the market, rather than against the house, making the betting experience more efficient, fair, and, most importantly, profitable* Seeking Graphic Designer to support marketing team. This role will report to the Head of Marketing. * Hourly compensation with the opportunity to join full-time and receive equity compensation, if performance exceeds expectationsWhat will you do?
* Lead graphic design execution for Novig’s assets, to include: social media content, display, various media placements, brand partnership materials, blog graphics, email and OOH
* Maintain brand consistency and quality across all channels * Stay current with creative and industry trends * Participate in weekly brainstorming sessions to ideate and collaborate with the marketing teamWhat are we looking for?
We’re a nimble team of researchers, engineers, statisticians, and other flavors of nerd who want to tackle some of the most challenging open-ended problems at the intersection of sports, game theory, and technology.
Some of the things that we look for:
* You have graphic design experience and a portfolio of work
* You proactively communicate status and provide deliverables on-time* You are proficient in standard motion graphics * You are based in New York City or Remote* You’re a great communicator and a curious, enthusiastic learner* Interest in sports or sports betting is a plusWho is Novig?
At Novig, we are building the first high-frequency, commission-free sports trading platform in the US — essentially the NASDAQ of betting.
We guarantee bettors the best odds and eliminates the need for traditional sportsbooks. We do this by enabling users to bet directly against friends or the market, rather than against the house, making the betting experience more efficient, fair, and, most importantly, profitable.
Novig’s founders, Jacob and Kelechi, are recent Harvard grads with experience at Jane St & BoA who started Novig with the belief that a commission-free P2P exchange model will replace the exploitative and unprofitable betting model of traditional sportsbooks. They themselves were sophisticated sports bettors who grew increasingly frustrated by the latency, discriminatory practices, monotony, and non-profitability of the retail sportsbook betting experience.
As the regulatory landscape evolves in the United States, Novig is positioned to become a leading innovator in sports betting with our unique focus on research and technology.
",

cocontractnew yorknyny
"
Summary :
* The first high-frequency, commission-free sports betting exchange, recently closed a $6M seed round from Y Combinator, Lux, Soma, Paul Graham, Joe Montana, Innospark, the founders of Instacart and Dropbox, and many other top angels and funds
* Founders are recent Harvard grads with quant experience at Jane Street and BoA and years of experience as sharp sports bettors* $300B annually bet on sports in the US and the size of the market is rapidly growing as more states legalize sports betting* Currently the only way to bet is with retail sportsbooks, which have egregious margins, discriminatory and inefficient practices, and a stale betting experience* Novig’s sports betting exchange guarantees the best lines by letting customers bet directly against friends or the market, rather than against the house, making the betting experience more efficient, fair, and, most importantly, profitable* Seeking Content Creator to support marketing team. This role will report to the Head of Marketing. * Hourly compensation with the opportunity to join full-time and receive equity compensation, if performance exceeds expectationsWhat will you do?
* Plan, create, edit and publish engaging content for all social channels, with a focus on Twitter, TikTok, Instagram and YouTube
* Monitor social media trends in the areas of sports betting, sports, gaming and finance and apply that knowledge to create topical content * Appear on-camera in short-form social videos* Participate in weekly brainstorming sessions to ideate and collaborate with the marketing team * Collaborate with other content creators for UGCWhat are we looking for?
We’re a nimble team of researchers, engineers, statisticians, and other flavors of nerd who want to tackle some of the most challenging open-ended problems at the intersection of sports, game theory, and technology.
Some of the things that we look for:
* You have previous content creator experience
* You proactively communicate status and provide deliverables on-time* You are based in New York City; Denver, CO or Remote* You’re a great communicator and a curious, enthusiastic learner* Knowledge of sports is a mustWho is Novig?
At Novig, we are building the first high-frequency, commission-free sports trading platform in the US — essentially the NASDAQ of betting.
We guarantee bettors the best odds and eliminates the need for traditional sportsbooks. We do this by enabling users to bet directly against friends or the market, rather than against the house, making the betting experience more efficient, fair, and, most importantly, profitable.
Novig’s founders, Jacob and Kelechi, are recent Harvard grads with experience at Jane St & BoA who started Novig with the belief that a commission-free P2P exchange model will replace the exploitative and unprofitable betting model of traditional sportsbooks. They themselves were sophisticated sports bettors who grew increasingly frustrated by the latency, discriminatory practices, monotony, and non-profitability of the retail sportsbook betting experience.
As the regulatory landscape evolves in the United States, Novig is positioned to become a leading innovator in sports betting with our unique focus on research and technology.
",
"
Play.ht (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way we create with media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious and data-driven Full-time Product Manager with a focus on growth, conversions, and retention for our Product-Led Growth (PLG) initiatives. In this role, you'll play a key part in expanding our user base, optimizing conversions, and ensuring customer satisfaction for our platform.
Responsibilities:
* Develop and execute strategies to drive user acquisition, conversion, and retention for our PLG product
* Define, prioritize, and manage product features, enhancements, and improvements that maximize growth and user satisfaction.* Work closely with cross-functional teams, including engineering, design, and marketing to deliver a seamless user experience.* Analyze data, user feedback, and market research to identify growth opportunities and areas for improvement.* Monitor key performance metrics, set targets, and track progress towards meeting company goals.* Stay up-to-date with industry trends, competitors, and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in product management, with a strong focus on growth, conversions, and retention.
* Experience with Product-Led Growth strategies and tactics in a B2B environment.* Strong analytical skills and a data-driven mindset.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Knowledge of UI/UX design principles and practices is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
",
"
Play.ht (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way we create with media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious and data-driven Full-time Product Manager with a focus on growth, conversions, and retention for our Product-Led Growth (PLG) initiatives. In this role, you'll play a key part in expanding our user base, optimizing conversions, and ensuring customer satisfaction for our platform.
Responsibilities:
* Develop and execute strategies to drive user acquisition, conversion, and retention for our PLG product
* Define, prioritize, and manage product features, enhancements, and improvements that maximize growth and user satisfaction.* Work closely with cross-functional teams, including engineering, design, and marketing to deliver a seamless user experience.* Analyze data, user feedback, and market research to identify growth opportunities and areas for improvement.* Monitor key performance metrics, set targets, and track progress towards meeting company goals.* Stay up-to-date with industry trends, competitors, and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in product management, with a strong focus on growth, conversions, and retention.
* Experience with Product-Led Growth strategies and tactics in a B2B environment.* Strong analytical skills and a data-driven mindset.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Knowledge of UI/UX design principles and practices is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
",
"
PlayHT (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way people interact with LLMs. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious and data-driven Full-time Product Manager with a focus on growth, conversions, and retention for our Product-Led Growth (PLG) initiatives. In this role, you'll play a key part in expanding our user base, optimizing conversions, and ensuring customer satisfaction for our platform.
Responsibilities:
* Develop and execute strategies to drive user acquisition, conversion, and retention for our PLG product
* Define, prioritize, and manage product features, enhancements, and improvements that maximize growth and user satisfaction.* Work closely with cross-functional teams, including engineering, design, and marketing to deliver a seamless user experience.* Analyze data, user feedback, and market research to identify growth opportunities and areas for improvement.* Monitor key performance metrics, set targets, and track progress towards meeting company goals.* Stay up-to-date with industry trends, competitors, and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in product management, with a strong focus on growth, conversions, and retention.
* Experience with Product-Led Growth strategies and tactics in a B2B environment.* Strong analytical skills and a data-driven mindset.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Knowledge of UI/UX design principles and practices is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
",
"
PlayHT (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way people interact with LLMs. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious and data-driven Full-time Product Manager with a focus on growth, conversions, and retention for our Product-Led Growth (PLG) initiatives. In this role, you'll play a key part in expanding our user base, optimizing conversions, and ensuring customer satisfaction for our platform.
Responsibilities:
* Develop and execute strategies to drive user acquisition, conversion, and retention for our PLG product
* Define, prioritize, and manage product features, enhancements, and improvements that maximize growth and user satisfaction.* Work closely with cross-functional teams, including engineering, design, and marketing to deliver a seamless user experience.* Analyze data, user feedback, and market research to identify growth opportunities and areas for improvement.* Monitor key performance metrics, set targets, and track progress towards meeting company goals.* Stay up-to-date with industry trends, competitors, and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in product management, with a strong focus on growth, conversions, and retention.
* Experience with Product-Led Growth strategies and tactics in a B2B environment.* Strong analytical skills and a data-driven mindset.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Knowledge of UI/UX design principles and practices is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
",
"
Play.ht (YC23) is a fast-growing startup dedicated to revolutionizing the way we create media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking a talented and passionate Full-time UI/UX Designer to join our team and help us create intuitive and engaging user experiences for our platform.
Responsibilities:
* Design user-centric interfaces for our web application, focusing on usability.
* Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design ideas.* Collaborate with product managers, engineers, and stakeholders to refine and implement your designs.* Conduct user research and usability testing to gather insights and validate design solutions.* Stay up-to-date with industry trends and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in UI/UX design, with a strong portfolio showcasing your work.
* A deep understanding of design principles, interaction design, and user-centered design processes.* Excellent communication and collaboration skills.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Basic understanding of front-end development technologies (React, CSS, JavaScript) is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation through exceptional and delightful design. If you're ready to bring your creativity and expertise to a rapidly-growing company with a mission to transform the world of media creation, apply now!
",
"
Play.ht (YC23) is a fast-growing startup dedicated to revolutionizing the way we create media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking a talented and passionate Full-time UI/UX Designer to join our team and help us create intuitive and engaging user experiences for our platform.
Responsibilities:
* Design user-centric interfaces for our web application, focusing on usability.
* Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design ideas.* Collaborate with product managers, engineers, and stakeholders to refine and implement your designs.* Conduct user research and usability testing to gather insights and validate design solutions.* Stay up-to-date with industry trends and best practices to ensure our platform remains innovative and competitive.Requirements:
* Proven experience in UI/UX design, with a strong portfolio showcasing your work.
* A deep understanding of design principles, interaction design, and user-centered design processes.* Excellent communication and collaboration skills.* The ability to work independently, manage multiple projects, and meet deadlines.* A growth mindset and eagerness to learn and adapt in a fast-paced environment.* Basic understanding of front-end development technologies (React, CSS, JavaScript) is a plus.Join us as a pivotal member of the Play.ht team and help shape the future of media and content creation through exceptional and delightful design. If you're ready to bring your creativity and expertise to a rapidly-growing company with a mission to transform the world of media creation, apply now!
",

fulltimeremote / remote (us)
"
What are we looking for?
Arist needs a **Product Support Specialist ** who will be a product expert that sits on the Customer Success team. We're looking for someone to make sure this powerful learning medium is used as effectively as possible across some of the world's leading organizations.
As a Product Support Specialist , you'll be working alongside our Customer Success Managers, across our entire book of business, to help provide product support for both admins and learners.
A few responsibilities of this role include:
* Be a subject-matter expert on the Arist Product and our solution for customers — work with CSMs to ensure customer needs are heard and relay information back to product and engineering, and explain technical concepts simply to customers
* Manage customer and user support requests — manage direct support channels (email and Intercom inboxes) and help funnel issues shared on calls and in email threads to engineering* Help de-escalate product-issue frustration and do initial triaging — try to duplicate any reported issue, help gather all user information and customer context relevant to the issue, and then escalate to and work with support engineer to solve problems.* Be the voice of customer, alongside CSMs — surface user insights about needs, pains, and desires back to the product team* Be the primary technical contact for the customers plan admin, coordinating activities and resources to ensure the customer is realizing the most value out of the productYour day-to-day might look like:
* Joining customer calls to learn about customer needs, or to gather or share information about user issues
* Helping troubleshoot issues related to user enrollment across various delivery channels* Pulling analytics and working in the dashboard with enterprise clients to help them get the most value from Arist* Responding to support requests that come in directly through support channels, or to threads CSMs loop you intoYou’ll be great for this role if you:
* 5+ years in a technical customer support position at an enterprise software company
* Can be empathetic to cross functional needs between CS, engineering, and product and enjoys working across teams to support customers* Are a fantastic written and verbal communicator, and have good de-escalation tactics* Have a good eye for detail and strong problem-solving and decision making capabilities* Enjoy the opportunity to work on creative projects and have a natural eye for good copywriting* Can manage several moving parts at once and jump on highest priority customer support needs that come up* Want to see first hand how a fast growing startup runs, as you work within multiple different domainsAbout Arist
🤳 Arist is the first message-based learning solution. We help leading organizations deliver learning to employees in the flow of work.
Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.
Backed by Y Combinator, Craft Ventures, PeakSpan, Acadian Ventures, and the top Learning Executives, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.
🎯 Arist is the go-to solution for effectively delivering and measuring learning at scale. We revolutionize the way people learn by delivering the right learning at the right place and right time.
--
Series A Announcement/ Tech Crunch /Forbes /CLO \"Must have\"
",

fulltimeremote (us; es)
"
Momence is a next-gen booking and communications platform for experience-based businesses, such as a yoga and pilates studios, gyms, dance schools, salons and spas, golf facilities, swim schools, etc. We help over 1,500 businesses with scheduling and payments, communication, and automation of their business backend. We also have a customer-facing Momence app, where tens of thousands of customers book their wellness experiences every month. At Momence, we are bringing modern-day software into the experience economy, a growing part of the economy that is currently highly underserved by modern software.
We’re a remote first company, backed by Y Combinator (Summer 2020); moving quickly and growing rapidly.
About the team
The Customer Support Engineers at Momence are tackling the technical issues escalated to them from our users. CSE’s represent our highest level of customer support and are deconstructing advanced technical problems while working with our non-technical teams to resolve pressing customer needs. Our Customer Support Engineers have a deep understanding of how our platform best serves our users and the analytical skill set to play a frontline role in ensuring the usability and scalability of our products. The team is highly collaborative with internal stakeholders and has the opportunity to interact with customers directly.
What will you do?
You will work on technically challenging support tickets as they are escalated from our non-technical support teams. Leveraging various internal tools, including admin-access dashboards, SQL databases, server logs, and browser developer tools, you’ll be critical in identifying resolutions to customer issues. You will:
Distinguishing between bugs, incidents, product feedback, and UX improvementsProactively provide feedback and feature requests to our engineering teams in technical, actionable termsCoordinate and draft communication directly to customer and internal stakeholdersTake a data driven approach to identifying and remediating our most common customer issuesPreferred experience
5+ Years of working in a technical support role5+ Years of SQL experienceExperience in ticket management software such as ZendeskExcellent English written and oral communication skills
At Momence, we celebrate ersity and strive to create an inclusive environment where there is respect, regardless of your background or identity. We are committed to being an equal opportunity employer.
",
"
👋
⚠️ Proven experience in designing end user management consoles for database, security, or similar deeply technical products is a hard requirement. 👍
ℹ️ About AuthZed
We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing the most feature-complete authorization software, SpiceDB, and enabling global production deployments with single and multi-tenant as-a-service products, SpiceDB Cloud and SpiceDB Dedicated.
AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even sales folks know how to code! We bring integrity to all our interactions and trust each other to make the right decisions.
⭐️ We value:
* Agency - we have the autonomy and resources needed to succeed.
* Collaboration - we help each other tackle complex problems.* Open-Mindedness - we leave biases out of our ideas and thoughtfully consider challenges to them via alternate perspectives and solutions.* Diversity - we’re not interested in echo chambers.If you’re a passionate, self-motivated, and ambitious inidual who is excited about creating something from the ground up - we’d love to speak with you!
💼The Role
We are looking for a highly skilled Designer to join our team as a founding Designer. The ideal candidate has experience across a variety of design disciplines, with a focus on web design for our marketing site, and UX and UI for our SaaS consoles. Priority day 1 would be v2 of our SaaS console, which will include additional support for organizations, user management, and billing.
🤝 Responsibilities:
* Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for the product direction, visuals, and user experience.
* Develop wireframes, mockups, and prototypes to effectively communicate design ideas and interaction concepts.* Conduct user research, usability testing, and analyze feedback to make data-driven design decisions.* Create user-centered designs by understanding business requirements, user journeys, and usability principles.* Establish and promote design guidelines, best practices, and standards to ensure consistency across all projects.* Stay up-to-date with the latest UI/UX trends, techniques, and technologies to deliver cutting-edge designs.✅ Requirements:
* Years of proven experience as a UI/UX designer or similar role.
* Strong portfolio demonstrating expertise in creating user-centered design solutions (please provide a link or attach samples).* Knowledge of HTML, CSS, and JavaScript is a plus.* Excellent communication and collaboration skills.* Strong problem-solving skills and the ability to work independently and manage multiple projects simultaneously.* Degree in Design, Human-Computer Interaction, or a related field is preferred.If this sounds like you, we want to hear from you!
💵 Compensation
* Hourly
",
"
👋
⚠️ Proven experience in designing end user management consoles for database, security, or similar deeply technical products is a hard requirement. 👍
ℹ️ About AuthZed
We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing the most feature-complete authorization software, SpiceDB, and enabling global production deployments with single and multi-tenant as-a-service products, SpiceDB Cloud and SpiceDB Dedicated.
AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even sales folks know how to code! We bring integrity to all our interactions and trust each other to make the right decisions.
⭐️ We value:
* Agency - we have the autonomy and resources needed to succeed.
* Collaboration - we help each other tackle complex problems.* Open-Mindedness - we leave biases out of our ideas and thoughtfully consider challenges to them via alternate perspectives and solutions.* Diversity - we’re not interested in echo chambers.If you’re a passionate, self-motivated, and ambitious inidual who is excited about creating something from the ground up - we’d love to speak with you!
💼The Role
We are looking for a highly skilled Designer to join our team as a founding Designer. The ideal candidate has experience across a variety of design disciplines, with a focus on web design for our marketing site, and UX and UI for our SaaS consoles. Priority day 1 would be v2 of our SaaS console, which will include additional support for organizations, user management, and billing.
🤝 Responsibilities:
* Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for the product direction, visuals, and user experience.
* Develop wireframes, mockups, and prototypes to effectively communicate design ideas and interaction concepts.* Conduct user research, usability testing, and analyze feedback to make data-driven design decisions.* Create user-centered designs by understanding business requirements, user journeys, and usability principles.* Establish and promote design guidelines, best practices, and standards to ensure consistency across all projects.* Stay up-to-date with the latest UI/UX trends, techniques, and technologies to deliver cutting-edge designs.✅ Requirements:
* Years of proven experience as a UI/UX designer or similar role.
* Strong portfolio demonstrating expertise in creating user-centered design solutions (please provide a link or attach samples).* Knowledge of HTML, CSS, and JavaScript is a plus.* Excellent communication and collaboration skills.* Strong problem-solving skills and the ability to work independently and manage multiple projects simultaneously.* Degree in Design, Human-Computer Interaction, or a related field is preferred.If this sounds like you, we want to hear from you!
💵 Compensation
* Hourly
",

cacafulltimeus / los angeles
"
We’re looking for a highly motivated Technical Support Engineer to join our team at Paragon! As a key member of our team (and first technical support hire!), you will play a critical role in ensuring our customers have a positive experience with our products and services. You will work closely with Engineering, Support, Success, and Product to triage issues, identify areas for improvement, and develop solutions for our customers' challenges.
If this sounds exciting to you, we'd love to chat!
Compensation Range: $120k-$140k OTE
To be considered for this role, please apply via our Lever job site: https://jobs.lever.co/useparagon.com
Location: Preference for folks based in SF, but we're open to those very capable of working asynchronously!
What You'll Do
* Become an expert on the Paragon platform and related solutions - serve as key point of contact for clients during and after the product implementation phase
* Continuously acquire deep product knowledge and learn new technologies* Triage issues with engineering, answer questions about the product, and provide feedback on customer implementations* Identify areas for improvement in the product based on customer feedback* Communicate with customers via Zendesk, Slack, or Zoom sessions, clearly explaining solutions and providing advice on specific capabilities of the Paragon platform* Collaborate with product and engineering teams to report issues/bugs, prioritize fixes, develop solutions for our customer’s challenges, and share technical support trends* Assist in enhancing our knowledge base and help center content based on customer support trends* Collaborate with Customer Success to help provide support trends/insights for QBRsWho You Are
* 2 - 4 years of experience in a customer-facing implementation engineering role or similar
* 2 - 3 years of coding experience, ideally in JavaScript* Strong verbal and written communication, including active listening, conflict resolution & customer empathy* Strong analytical and troubleshooting skills, familiar with common monitoring and logging systems * Ability to collect, analyze, and make business recommendations with data* Experience utilizing and troubleshooting APIs and comfortable interpreting and leveraging API documentation* Ability to keep track of the many different cases and provide frequent updates to customers* Enjoy having autonomy while actively seeking out team for advice and solutions where neededWe'll Provide
* New laptop/equipment of your choice
* Top of the line health, dental, and vision insurance* Unlimited PTO* Annual team retreatsParagon is an embedded integration platform for SaaS apps - we enable companies to build products that integrate with the SaaS ecosystem. With Paragon, software companies can integrate with hundreds of different SaaS apps in minutes while providing their customers with a seamless, unified integration experience. Our vision is to build the connecting layer for all software that enables every application in the world to work together seamlessly.
In the last year, we’ve grown by over 6x and now work with nearly 100 customers around the world. We’ve raised over $16M from world-class investors like Inspired Capital, Y Combinator, Global Founders Capital, Soma Capital, and Village Global, and have been featured in Techcrunch and Forbes.
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fulltimeremote (us)
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About the Role
Luminai’s customer success team supports our customers as they transition from sales prospects to active users of our product. Our Customer Success team will focus on building close, long-term customer relationships and managing a book of business as our customer count increases. As one of the first members of the Customer Success function, you’ll play a foundational role in building Luminai’s operations and fostering our trust based customer relationships. You are expected to have a deep understanding of the product, customer accounts, and metrics of success. Our CS team is expected to meet their metrics while delivering the highest standard of integrity, quality, and customer service to our customers.
What you’ll do:
* Establish, handle, and manage relationships between Luminai and all organizational levels (senior to junior) at our customer companies
* Maintain strong relationships with customers and ownership of customers’ success with Luminai measured through renewal rate, NPS and other customer sentiment metrics* Create and drive a value realization plan for customers AND maintain a revenue base by managing account retention and renewal* Drive upgrade revenue through increased product adoption and increased usage* Serve as a product, company and industry ambassador, keen on educating prospects and customers on the capabilities of Luminai* Conduct weekly, quarterly and annual customer success reports to ensure customers optimize our product/service, issues are resolved proactively and customer goals are met.* Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout customer life cycle.* Provide insight and relay the voice of customer with internal teams, including Sales, Marketing, Product, Operations, and Engineering.* Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors.Who you are:
* You have a minimum of 4-5 years of experience in the customer-facing customer success field (Having experience in B2B SaaS company is a major plus)
* Bonus points if you have tech consulting experience, running workshops and process mapping with senior executives* Deep user empathy and are able to build trusted relationships with key customers that inspires loyalty for* Experience handling customer escalations and issue resolution with retention and customer satisfaction in mind* Exceptional communication skills, written and oral, with both internal and external stakeholders, especially with C-suite leaders* Results-oriented player-coach that can execute on ground-level operations and support team members as needed, but also rise to a higher viewpoint in order to drive the highest impact strategic decisions and actions.* An affinity for the fast-paced, changing environment of a start-up, a sense of humor and get-it done personality.* An entrepreneur: you’re excited about building something new and unlocking unexpected and exponential value for customers.This is an inidual contributor role with room for growth over time.
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Seize this opportunity to be at the vanguard of the ML/AI revolution and join our team of industry veterans to bring cutting-edge infrastructure tools to the industry. APPLY NOW!!
About Sematic
Sematic is the open-source Continuous Machine Learning platform. As an early-stage venture-backed startup (Y Combinator, Race Capital, Soma Capital), Sematic’s mission is to make cutting-edge developer tools accessible to ML teams at companies of all sizes.
The Sematic team hails from around the world and has extensive industry experience in software development, cloud infrastructure, and Machine Learning tooling (Cruise, Google, Microsoft, Adobe, Instacart, CERN, etc.).
Sematic’s ML platform reduces development time by 80% by bridging the gap between ML practitioners and cloud infrastructure. Using simple Python, ML engineers can implement arbitrarily complex end-to-end ML pipelines and run them seamlessly across their dev box and cloud cluster while visualizing and monitoring everything in a slick Dashboard.
Using Sematic yields much faster turnaround times to retrain models with new data or bring new ideas to production. Sematic brings many production-grade guarantees needed by all businesses using ML in a mission-critical setting.
About the role
As Sematic’s first Enterprise Sales Representative, you will be the founding member of our sales team, responsible for prospecting and selling to ML teams at companies ranging from growing startups to large enterprises. If there is a good fit, this role has the potential to evolve into a leadership position.
If you have a deep interest in B2B sales, open-source software, developer tools, and Machine Learning; and a proven track record of success in selling, get in touch, we want to hear from you! As an early-stage startup, we are looking for people that are flexible, self-motivated, open-minded and creative to help us build up the business.
Expectations
In this role, you will be expected to
* Drive our prospecting effort, research potential new customers, and qualify them
* Develop a reliable and repeatable sales pipeline yielding consistent results* Drive prospect feedback back to the team to adapt the product accordingly* Help maintain relationships with customers and prospects* Close deals to achieve revenue goals* Help design and run marketing campaigns* Collaborate closely with the CEO to iterate on Sematic’s go-to-market strategyYour skills and experience
Sematic is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.
You should have the following skills:
* 3+ years of experience in B2B SaaS sales
* Experience with selling developer tools or infrastructure* A passion for building relationships with people* An interest in the open-source ecosystem* Ability to be autonomous and manage your own time and priorities* Ability to reach pre-set quantitative goals* Experience with relevant sales tools (e.g. LinkedIn Sales Navigator, Hubspot, Apollo, etc.)Bonus if you have:
* Experience at an early stage startup
* A high-level understanding of Machine Learning processes and developer workflowsBenefits
* Competitive salary including cash, commissions, and stock options
* Healthcare, vision, and dental insurance* 401k* As-much-as-you-need PTO policy* Flexible hybrid work situation (2-3 days a week in our SF SOMA office). Open to flexible arrangements for the right candidate.The base annual salary range for this position is specific to the United States and ranges from $100,000 to $125,000. This includes a cash base and a commission base. The actual annual salary paid for this position will be based on several factors, including but not limited to: internal equity, skills, prior experiences, work location, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, commission, equity awards, and benefits.
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Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
Overview:
The Quality Leader is responsible for maintaining and improving the end-to-end quality of customer experiences within Marketplace Operations. Success in this position will be measured by your ability to manage and improve our people, processes, and technology systems in order to ensure our team consistently delivers delightful customer-centered experiences. You will be in charge of leading a large, international team of customer operations representatives that services thousands of customers every day. Your efforts will be instrumental in creating exceptional customer experiences that define new standards for Marketplace Operations at Clipboard Health.
Responsibilities:
1. Hold Marketplace Operations team members accountable to uncomfortably high-quality standards, as measured by Quality Assurance Scores and Customer Satisfaction Scores* This includes designing and updating QA scorecards and QA protocols, managing QA agents, training new team members, and coaching existing team members
2. Provide weekly feedback to direct reports that meet Clipboard Health standards for quality feedback3. Proactively identify opportunities for quality improvement initiatives and strategies to enhance customer experiences within Marketplace Operations* Coordinate with Marketplace Operations team to plan, write, and implement these improvements and policy updates * Lead team communication trainings * Write high-quality templates for written communication and scripts for customer calls 4. Monitor key quality metrics and troubleshoot issues as they arise* QA Scores * Productivity Scores * Customer Satisfaction Scores 5. Collaborate with Marketplace Operations Leaders to create and implement a standard performance plans* Standard ramp-up period for new hires * Key quality metrics and timelines * Interventions if target quality metrics are not hit * Clear termination criteria 6. Manage personnel and scheduling requests for Marketplace Operations direct reports 7. Delegate specific responsibilities to team members as appropriate * Track how well these iniduals are doing at the assigned tasks 8. Develop training material for new team members9. Run weekly team Quality Improvement meetings10. Attend weekly Marketplace Operations Leadership meetings 11. Be an outspoken advocate for our Healthcare Professionals and Healthcare Facilities, bringing the voice of the customer into every team meeting and policy decisionMust haves:
* Excellent management skills; effective at leading a team of 10-15 customer support representatives; holds direct reports accountable to high standards; comfortable making difficult decisions in the face of ambiguity; conducts efficient and effective meetings
* Ability to defect hunt barriers to delightful customer experiences; propose and implement processes improvements and trainings that address the root cause problems* Adept at giving specific, relevant, and actionable feedback (both written and verbal)* Exercises sound judgment when solving complex customer cases; logic grounded in enterprise-level goals and values * Comfortable communicating and coordinating efforts across stakeholders at various levels and positions across CBH* Skilled at basic data analyses, including multivariable regression, hypothesis testing, and service line optimization * Excellent “soft skills”, including written and verbal communication; ability to deeply empathize and communicate with Clipboard’s customers * Embodies the Clipboard Health values of Curiosity, Customer-centric, and High Standards* Experience developing QA scorecards and new team member training materialsOther expectations:
Given the close collaboration required between this position and Customer Operations Leadership, this position must spend a minimum of 75% of their working hours between 9am-5pm PST.
",
"
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
Overview:
The Operations Leader is responsible for maintaining and improving the efficiency and productivity of Marketplace Operations. Success in this position will be measured by your ability to manage and improve our people, processes, and technology systems in order to best respond to our customer’s needs quickly and accurately. You will be in charge of leading a large, international team of customer operations representatives that services thousands of customers every day. Your efforts will be instrumental in defining new standards for Marketplace Operations at Clipboard Health.
Responsibilities:
1. Hold Marketplace Operations team members accountable to uncomfortably high standards of productivity and efficiency, as measured by both process and outcome metrics
2. Provide weekly feedback to direct reports that meet Clipboard Health standards for quality feedback3. Proactively identify operational inefficiencies within the Marketplace Operations team and surface opportunities for improvements* Draft new SOPs, update team guidance, train team members, and assist with writing critical team documents to solve discovered problems
* Coordinate with Marketplace Operations team to lead and implement process improvements and policy updates1. Monitor key operational metrics and troubleshoot issues as they arise
* Queue volumes
* Average handling times* First response times* First resolution times * Agent productivity1. Oversee headcount and manage schedules based on anticipated demand volumes
* Create accurate forecasting models
* Propose cuts/additions to headcount per these forecasts1. Collaborate with Marketplace Operations Leaders to create and implement a standard performance plans
* Standard ramp-up period for new hires
* Key productivity metrics and timelines * Interventions if target productivity metrics are not hit * Clear termination criteria1. Manage personnel and scheduling requests for Marketplace Operations direct reports
2. Delegate specific responsibilities to team members as appropriate* Track how well these iniduals are doing at the assigned tasks
1. Run Weekly Business Review meetings
2. Attend weekly Marketplace Operations Leadership meetingsMust haves:
* Excellent management skills; effective at leading a team of 10-15 customer support representatives; holds direct reports accountable to high standards; comfortable making difficult decisions in the face of ambiguity; conducts efficient and effective meetings
* Ability to defect hunt operational inefficiencies and find root cause problems; propose and implement processes improvements that address these problems * Exercises sound judgment when solving complex customer cases; logic grounded in enterprise-level goals and values * Comfortable communicating and coordinating efforts across stakeholders at various levels and positions across CBH* Adept at giving specific, relevant, and actionable feedback* Skilled at basic data analyses, including multivariable regression, hypothesis testing, and service line optimization * Excellent written and verbal communication skills; ability to deeply empathize and communicate with Clipboard’s customers * Embodies the Clipboard Health values of Ownership, Initiative, and High StandardsOther expectations:
Given the close collaboration required between this position and Customer Operations leadership, this position must spend a minimum of 75% of their working hours between 9am-5pm PST.
",
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What it means to be a founding engineer
Joining Vellum this early means that you’re going to play a huge part in guiding both the technical and cultural evolution of the company. Together, we’re going to face the hardest technical challenges this journey has to offer head on. As the team grows, you’ll be the battle hardened expert that everyone looks towards for guidance.
With great power comes great responsibility 🙂
What you’re signing up for
* Tackling our most difficult (and interesting) problems - chaining, onboarding flows and prompt iteration, just to name a few
* Shaping the way users experience Vellum* Optimizing the performance of our frontend* A/B testing changes to maximize the number of users that achieve successful outcomes* Defining and scoping green field projects that move the company forward* Working closely with customers to understand what the need, figuring out how to make them successful, and owning the solutions end to end* Serving as a cultural pillar of the teamOur stack
In case you’re curious:
* React - as our frontend framework
* Typescript - what we write our frontend in* Django - for our webservers* Flask - for our microservices* Python - what we write our backend in* Postgres - as our primary database* Google Cloud Platform - as our cloud providerWorking at Vellum
--
* We’re laser focused on helping companies bring AI into production and providing real value. Decision making is simple: if what we do allows our users to increase how many use cases of AI they’re able to successfully put into production, then we do it!
* Don’t cut corners, cut the right corners. What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time doing something, imagine how much more can be done with the rest of your time!!* Everyone is a 1000x engineer/designer/pm when they’re passionate about the problems they’re solving and love the people they’re working with* Because we trust each other, we can move fast and have fun doing it 😄",
"
What it means to be an early engineer
Joining Vellum this early means that you’re going to play a huge part in guiding both the technical and cultural evolution of the company. Together, we’re going to face the hardest technical challenges this journey has to offer head on. As the team grows, you’ll be the battle hardened expert that everyone looks towards for guidance.
With great power comes great responsibility 🙂
What you’re signing up for
* Tackling our most difficult (and interesting) problems - chaining, onboarding flows and prompt iteration, just to name a few
* Shaping the way users experience Vellum* Optimizing the performance of our frontend* A/B testing changes to maximize the number of users that achieve successful outcomes* Defining and scoping green field projects that move the company forward* Working closely with customers to understand what the need, figuring out how to make them successful, and owning the solutions end to end* Serving as a cultural pillar of the teamOur stack
In case you’re curious:
* React - as our frontend framework
* Typescript - what we write our frontend in* Django - for our webservers* Flask - for our microservices* Python - what we write our backend in* Postgres - as our primary database* Google Cloud Platform - as our cloud providerWorking at Vellum
--
* We’re laser focused on helping companies bring AI into production and providing real value. Decision making is simple: if what we do allows our users to increase how many use cases of AI they’re able to successfully put into production, then we do it!
* Don’t cut corners, cut the right corners. What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time doing something, imagine how much more can be done with the rest of your time!!* Everyone is a 1000x engineer/designer/pm when they’re passionate about the problems they’re solving and love the people they’re working with* Because we trust each other, we can move fast and have fun doing it 😄",
"
What it means to be a founding engineer
Joining Vellum this early means that you’re going to play a huge part in guiding both the technical and cultural evolution of the company. Together, we’re going to face the hardest technical challenges this journey has to offer head on. As the team grows, you’ll be the battle hardened expert that everyone looks towards for guidance.
With great power comes great responsibility 🙂
What you’re signing up for
* Tackling our most difficult (and interesting) problems - fine-tuning open source models, search, prompt tuning, and multimodality, just to name a few
* Keeping your ear to the ground so we know which advancements are worth incorporating and which ones we can safely ignore* Leveraging your ML expertise to help customers achieve great results* Owning our most important ML systems* Defining and scoping green field projects that move the company forward* Working closely with customers to understand what the need, figuring out how to make them successful, and owning the solutions end to end* Serving as a cultural pillar of the teamOur stack
In case you’re curious:
* Google Cloud Platform - as our cloud provider
* Postgres - as our primary database* Python - what we write our backend in* Django - for our webservers* Flask - for our microservices* Typescript - what we write our frontend in* React - as our frontend frameworkWorking at Vellum
* We’re laser focused on helping companies bring AI into production and providing real value. Decision making is simple: if what we do allows our users to increase how many use cases of AI they’re able to successfully put into production, then we do it!
* Don’t cut corners, cut the right corners. What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time doing something, imagine how much more can be done with the rest of your time!!* Everyone is a 1000x engineer/designer/pm when they’re passionate about the problems they’re solving and love the people they’re working with* Because we trust each other, we can move fast and have fun doing it 😄",
"
What it means to be a founding engineer
Joining Vellum this early means that you’re going to play a huge part in guiding both the technical and cultural evolution of the company. Together, we’re going to face the hardest technical challenges this journey has to offer head-on. As the team grows, you’ll be the battle hardened expert that everyone looks towards for guidance.
With great power comes great responsibility 🙂
What you’re signing up for
* Tackling our most difficult (and interesting) problems - prompt chaining, fine-tuning infrastructure, and multimodality, just to name a few
* Designing, architecting, and building robust critical infrastructure* Owning our most important backend systems* Defining and scoping green-field projects that move the company forward* Working closely with customers to understand what the need, figuring out how to make them successful, and owning the solutions end to end* Serving as a cultural pillar of the team* Navigating a fast-moving, highly competitive landscapeOur stack
In case you’re curious:
* Google Cloud Platform - as our cloud provider
* Postgres - as our primary database* Python - what we write our backend in* Django - for our webservers* Flask - for our microservices* Typescript - what we write our frontend in* React - as our frontend frameworkWorking at Vellum
* We’re laser focused on helping companies bring AI into production and providing real business value. Decision making is simple: if what we do allows our users to increase how many use cases of AI they’re able to successfully put into production, then we do it!
* Don’t just cut corners. Cut the right corners (i.e. reduce scope, not quality). What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time on this task, imagine how much more can be done with the rest of your time!* Everyone is a 1000x engineer/designer/pm when they’re passionate about the problems they’re solving and love the people they’re working with* Because we trust each other, we can move fast and have fun doing it 😄",
"
What it means to be an early engineer
Joining Vellum this early means that you’re going to play a huge part in guiding both the technical and cultural evolution of the company. Together, we’re going to face the hardest technical challenges this journey has to offer head-on. As the team grows, you’ll be the battle hardened expert that everyone looks towards for guidance.
With great power comes great responsibility 🙂
What you’re signing up for
* Tackling our most difficult (and interesting) problems - prompt chaining, fine-tuning infrastructure, and multimodality, just to name a few
* Designing, architecting, and building robust critical infrastructure* Owning our most important backend systems* Defining and scoping green-field projects that move the company forward* Working closely with customers to understand what the need, figuring out how to make them successful, and owning the solutions end to end* Serving as a cultural pillar of the team* Navigating a fast-moving, highly competitive landscapeOur stack
In case you’re curious:
* Google Cloud Platform - as our cloud provider
* Postgres - as our primary database* Python - what we write our backend in* Django - for our webservers* Flask - for our microservices* Typescript - what we write our frontend in* React - as our frontend frameworkWorking at Vellum
* We’re laser focused on helping companies bring AI into production and providing real business value. Decision making is simple: if what we do allows our users to increase how many use cases of AI they’re able to successfully put into production, then we do it!
* Don’t just cut corners. Cut the right corners (i.e. reduce scope, not quality). What can you do with 10% of your time to get 90% of the desired impact? Now that you only spent 10% of the time on this task, imagine how much more can be done with the rest of your time!* Everyone is a 1000x engineer/designer/pm when they’re passionate about the problems they’re solving and love the people they’re working with* Because we trust each other, we can move fast and have fun doing it 😄",
"
Job descriptionWe are a well-funded Y Combinator startup based in Silicon Valley with founders having deep research, product, and enterprise GTM backgrounds with companies such as Box, Airbnb, and Goldman Sachs. Etc. Funded by Y Combinator and several tier 1 valley VC funds. If you are looking to join a rocket ship, that’s taking off, this is it!!
Cloudeagle.ai’s mission is to help companies save on their software spend. We are the only data-powered ML SaaS management and buying platform
Roles & Responsibilities
Source and close new accounts in the Mid Market segment.Use your network and relationships within the Finance, Procurement, and IT teams of companies that you have worked with in the past.Create your pipeline through emails, calls, and LinkedIn outreach.Ensure our ARR goals are being met.Requirements
Experience in selling B2B subscription-based software or related Finance and IT solutions.Understanding enterprise SaaS solutions.Proven success in generating, nurturing, and building own pipeline.Experience in delivering product demonstrations.Proven track record of meeting and exceeding quota on a consistent basis.Need to work US hours.
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cafulltimelos angelesproduct designus / remote (us)
"
Myria is the only online marketplace built exclusively for the 300,000 most successful people in the world. We offer services, products, experiences, and philanthropic opportunities that are completely off-market, require special access, and are otherwise unavailable. Myria launched early last year with the YC W22 batch and is looking to grow and expand its team.
Job Description
We're looking for a Lead Product Designer with extraordinary visual & interaction design skills and a strong focus on iOS and Android applications to be a foundational member of our design team. The ideal candidate is proactive and well-versed in the user-centered design process to solve complex problems, a positive person who thrives in a fast-growing startup environment, & eager to learn from others. Please note: this is a contract-to-hire role with an initial 3 month engagement.
Primary Responsibilities
* Design and craft intuitive, human-centric flows and experiences for iOS, Android, as well as web platforms.
* Develop a deep understanding of the unique requirements and constraints for mobile applications, and apply this knowledge to create exceptional user experiences.* Partner closely with Engineering to design and build new features for our website and mobile apps.* Evaluate & recommend design solutions and help guide team decision making.* Create high-fidelity prototypes and visuals to bring designs to life.* Deliver pixel-perfect mockups and design specs while maintaining design quality in shipped products.* Communicate cross-functionally to drive alignment around design direction.Benefits
We offer the following benefits to all full-time employees:
* Remote full-time position (HQ based in Los Angeles)
* Competitive salary + equity and bonuses* Medical insurance covered at 80% for employees* Unlimited vacation* 401(k) plan* Opportunity to work in a fast-paced startup environment with two-time founders and experienced executivesWhen applying, please make sure to include a link to your portfolio or past design work you're proud of.
Myria, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified iniduals with disabilities. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
",

fulltimeproduct designus / remote (us)
"
Myria is the only online marketplace built exclusively for the 300,000 most successful people in the world. We offer services, products, experiences, and philanthropic opportunities that are completely off-market, require special access, and are otherwise unavailable. Myria launched with the YC W22 batch and is looking to grow and expand its team.
For more insights into our unique approach, check out this press article on Vice that highlights our vision and mission.
Job Description
We're looking for a Lead Product Designer with extraordinary visual and interaction design skills and a strong focus on iOS and Android applications to be a foundational member of our design team. The ideal candidate is proactive and well-versed in the user-centered design process to solve complex problems, a positive person who thrives in a fast-growing startup environment, and eager to learn from others. You will collaborate with the engineering and business team to define product vision and strategy, ensuring alignment with business objectives.
Primary Responsibilities
* Design and craft intuitive, human-centric flows and experiences for iOS, Android, as well as web platforms.
* Decomposing a large initiative or set of features into smaller pieces that can be developed incrementally, thinking creatively as needed.* Develop a deep understanding of the unique requirements and constraints for mobile applications, and apply this knowledge to create exceptional user experiences.* Partner closely with Engineering to design and build new features for our website and mobile apps.* Excellent analytical, problem-solving, critical thinking and decision-making skills.* Evaluate and recommend design solutions and help guide team decision-making.* Create high-fidelity prototypes and visuals to bring designs to life.* Deliver pixel-perfect mockups and design specs while maintaining design quality in shipped products.* Communicate cross-functionally to drive alignment around product and design direction.Benefits
* Remote full-time position (HQ based in Los Angeles)
* Competitive salary + equity and bonuses* Medical insurance covered at 80% for employees* Unlimited vacation* 401(k) plan* Opportunity to work in a fast-paced startup environment with two-time founders and experienced executivesWhen applying, please make sure to include a link to your portfolio or past design work you're proud of.
Myria, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified iniduals with disabilities. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
",
"
About Us
AlgoUniversity is a San Francisco based ed-tech startup building for tech education at scale 🚀It has a powerhouse of a team with 💪 100% engineers who are ACM ICPC world finalists, CodeForces Masters, and Programming Olympiad Gold Medalists - all from elite institutes such as IIIT-Hyderabad, IIT-Bombay, and IIM-Ahemadabad.
With 2 of our products already hitting PMF, we’re looking for a Growth Expert to scale our distribution to the next level, beginning with organic search & marketing. If you know how to get us there, we’d love to have you on our team.
What you will do
New user acquisition - Own user acquisition inputs (starting with free and paid search, SEO, email marketing, affiliate marketing, social networking, mobile, and on-site placements, social) in order to hit business goals; Own lead management and associated funnel analytics, ensuring leads progress and convert into high-quality leads
Growth – develop scalable marketing campaigns that drive sales priorities. Own end-to-end execution: managing creative processes, targeting and segmentation, planning, execution, reporting, and optimization
Create compelling sales and marketing collateral (e.g., case studies, blog posts, videos, web page content, event content) to drive user acquisition
What are we looking for
Basic Qualifications:
-3+ years of experience in sales, program or marketing -Strong written and verbal communication skills in English -Strong learning potential and be curious, customer obsession, deep e and ownership
Preferred Qualifications:
-Bachelor’s degree in Marketing, Business, or related fields. MBA or other relevant master's degree from a top tier school is a plus. -Experience in marketing with a edtech startup is a plus.
Apply If
* A self-starter with an autonomous style of working
* Able to think of Growth keeping customer perspectives and user journey in mind* Meticulous about monitoring trackers and bringing back actionable insights to the team* Curious; you keep yourself updated on the latest in Google’s algorithm and enjoy research and learning* Collaborative",
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Great Question is hiring a Customer Success Manager to help us on our mission to democratize user research — helping companies talk to their customers more to ensure they build software that people want!
A well-funded seed-stage startup backed by Y Combinator and Funders Club, we're looking for an experienced Customer Success Manager with B2B SaaS experience to join our high-performing, fully remote team.
This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build software through research.
This is a remote role open to anyone able to work within North American time zones.
This position is focused on onboarding new customers, building long-lasting partnerships with customers, and expanding accounts over time.
One of the keys to success in this position: You need to have the discipline to work independently, be highly analytical, and have a passion for customer research.
The Opportunity
As an early member of our customer experience team, you’ll be a crucial asset in our journey.
* Engage with new Great Question users and customers to uncover the problems they’re looking to solve and help them derive immediate value from our solution
* Manage a portfolio of customer accounts, including running trainings, holding QBRs, and achieving expansion revenue targets* Collaborate with Sales, Research, and Marketing teams to proactively identify opportunities for expansion, education, and engagement* TL;DR—make sure our customers immediately have a positive experience (and grow these partnerships for the long haul)About you
* Bachelor’s degree in Journalism, Business, Marketing, Humanities, or Social Studies
* 5+ years of total work experience at a B2B company (i.e. SaaS or professional services)* 3+ years of experience managing customer relationships* Inquisitive. You love asking the right questions to uncover insights and findings that can influence business decisions.* Analytical. You love digging into the data to uncover patterns, causes of customer trends, and using those insights to evolve and tailor the customer experience.* Customer-centric. You care that our newest customers and users have a positive experience working with us—right away.* High conviction. When you're in, you're all in. You take pride in your work and are passionate about delivering your best work.* You have a coachable, can-do attitude and are known to excel under pressure* Experience and genuine enthusiasm for working in a startup environment* Proven ability to effectively work remotely and excel in a remote work setting* You consistently demonstrate excellence in your work, being dependable, hard-working, focused, determined, and accountableBonus points
UX, Customer, Market, or other research experience
Benefits
* Competitive Salary + Equity
* Medical Insurance - Large Company Contribution* Always Remote* Education stipends* Flexible PTO and Holidays* Offsites, Regular Team Events, Virtual Gatherings, and more.",

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Updated almost 2 years ago
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