"
We're looking for great intern teammates that are willing to e in, work hard, and learn. The main skills for this role are Social Media Marketing and Content Creation. We're looking for someone who loves gaming and is a great social media and YouTube content creator seeking to demonstrate their ability to drive traffic and engagement. You will create high volumes of video, image, copy, and other content for social media, post to and manage official brand accounts, and manage a growing and active Discord community.
You will be:
* Assisting in creating, scheduling, and publishing high-quality, engaging content across various online platforms (including social media, website, blogs, and forums) to increase game visibility and player engagement.
* Collaborating in the planning and execution of game-related events, promotions, and campaigns.* Tracking, analyzing, and reporting on campaign performance and player behavior data to provide insights and recommendations.* Working with the design team to create appealing visual assets for marketing use, including banners, social media posts, and email marketing graphics.* Participating in community management activities, such as interacting with players on social media platforms, forums, and in-game.You should take this job if you are:
* Passionate about playing games and growing social media accounts.
* Want to demonstrate your ability to positively steer brand recognition, drive traffic and engagement, analyze trends in data, and propose opportunities to a fast-paced team.* Want to have a visible and critical impact on a weekly basis.* Enjoy minimal process, and being responsible for deciding what you create every week.* Enjoy collaborating with other hard-working teammates.* Portfolio demonstrates content creation and dissemination skills.The ideal candidate for this position will have:
* Currently pursuing a Bachelor’s or Master’s degree in Marketing, Communications, Game Development, or a related field.
* A deep understanding of and passion for MMOs, building games, and social games.* Excellent written and verbal communication skills.* Familiarity with digital marketing tools and platforms (Google Analytics, Facebook Ads Manager, etc.).* Strong organizational skills, with the ability to manage multiple projects simultaneously.* Knowledge of graphic design and video editor softwares (Photoshop, Illustrator, etc.) is a plus.* Experience in discord community management or customer service is a plus.How to Apply:
Interested candidates should submit their resumes and any relevant work samples or portfolio links.
",
"
We're looking for a great junior teammate that is willing to e in, work hard, and learn. The main skills for this role are Social Media Marketing and Content Creation. We're looking for someone who loves gaming and is a great social media and YouTube content creator seeking to demonstrate their ability to drive traffic and engagement. You will create high volumes of video, image, copy, and other content for social media, post to and manage official brand accounts, and manage a growing and active Discord community.
You will be:
* Creating, scheduling, and publishing high-quality, engaging content across various online platforms (including social media, website, blogs, and forums) to increase game visibility and player engagement.
* Planning and executing game-related events, promotions, and campaigns.* Tracking, analyzing, and reporting on campaign performance and player behavior data to provide insights.* Working with the design team to create appealing visual assets for marketing, including banners, social media posts, and email marketing graphics.* Participating in community management, such as interacting with players on social media platforms, forums, and in-game.You should take this job if you are:
* Passionate about playing games and growing social media accounts.
* Want to demonstrate your ability to positively steer brand recognition, drive traffic and engagement, analyze trends in data, and propose opportunities to a fast-paced team.* Want to have a visible and critical impact on a weekly basis.* Enjoy minimal process, and being responsible for deciding what you create every week.* Enjoy collaborating with other hard-working teammates.* Portfolio demonstrates content creation and dissemination skills.The ideal candidate for this position will have:
* Currently pursuing a Bachelor’s or Master’s degree in Marketing, Communications, Game Development, or a related field.
* A deep understanding of and passion for MMOs, building games, and social games.* Excellent written and verbal communication skills.* Familiarity with digital marketing tools and platforms (Google Analytics, Facebook Ads Manager, etc.).* Strong organizational skills, with the ability to manage multiple projects simultaneously.* Knowledge of graphic design and video editor software (Photoshop, Illustrator, etc.) is a plus.* Experience in discord community management or customer service is a plus.Interested candidates should submit their resumes and any relevant work samples / portfolio links
",
englandfulltimegb / remote (us)london
"
As part of our DevRel team, your main responsibility will be to improve the developer experience of building modern backends with shuttle. This means collaborating closely with the community, providing them with the necessary resources to build innovative solutions and unleash their creativity.
* Content Creation and Promotion* Craft compelling and engaging educational articles, tutorials, and other content that empowers developers to get the most out of shuttle
* Brainstorm and experiment with different content formats, topics, and strategies, working closely with the team lead to ensure that our content resonates with developers and drives results * Utilize different channels to effectively promote and distribute content * Use data-driven insights to measure and optimize the performance of our content, continually improving our approach and creating even more value for our community. * Community Engagement* Foster a vibrant and inclusive community by engaging with developers, building relationships, and encouraging feedback, participation, and contributions * Stay on top of Discord issues, GitHub issues, and other feedback channels, providing prompt and helpful support to community members * Use data-driven insights to continuously improve our community engagement approach * Partnerships & Collaborations* Collaborate with external partners, including developers, communities, and organizations, to create mutually beneficial relationships and foster engagement * Events* Brainstorm and organize exciting internal and external events, such as hackathons and community meetups, to inspire and engage developers. * Collaborate with cross-functional teams, such as Product and Engineering, to ensure seamless event execution and maximum impact. * Ensure that the events are successful by measuring and analyzing their performance, and use the findings to continuously improve our event strategy.Ideal Fit
* 2+ years of experience in the software development industry
* Excellent written and verbal communication skills* Passionate about developer experience and on board with shuttle’s mission* Proficient in programming with a strong foundation in Rust or willingness to learn it* Passionate for helping developers and building communities (esp. open-source)* Experience working with developers and communities, preferably in technical roles* Ability to work quickly and rigorously in a fully remote setting and manage your own time* Ability to interact with the rest of the team during some of the work hours compatible with GMT +/-3",
"
As a Founding Business Development Manager at Flagright, you will take ownership of figuring out sales acquisition channels, breaking into new accounts, and fostering relationships with multiple contacts within our target customer segments. You will be responsible for understanding the best strategies to generate traction, conducting market research to identify new potential customers and leads, and qualifying these leads by learning about their approach to AML compliance & fraud.
This is a remote position that'll be based in Vilnius, Lithuania, so you will need to be self-motivated and able to work independently. At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, enthusiastic, and looking for an exciting opportunity to join an early-stage startup, we want to hear from you. Apply now and take the first step in your career at Flagright.
🛠 You will
* Drive Flagright’s growth through outbound prospecting efforts and market research. Generate sales opportunities that will turn into closed business.
* Build a pipeline of consistent and qualified leads in your assigned territory. Achieve monthly quotas of demos completed and fully qualified opportunities.* Experiment across tactics and strategies to nail down the most impactful channels to generate leads and close deals.* Develop an in-depth understanding of customer problems in qualification calls and act as their champion to map problems to solutions throughout the sales lifecycle.* Participate local fintech events and marketing opportunities to build brand recognition and market trust in Flagright products.* Build a strong relationship with each your qualified leads and existing accounts.* Generate email sequences, make cold-calls to develop sales opportunities.🙌 Your profile
* Fluent in Lithuanian and English (Mandatory).
* At least 2 years of full-time experience in a sales or business development role. Track record of strong performance in your past role(s).* Strong verbal communication and interpersonal abilities. You are persuasive, charismatic, and creative. You are comfortable initiating conversations with people you don’t know who are executives at financial institutions.* Experience in financial sector including fintech, AML compliance, regulatory service etc.* A strategic thinker with exceptional attention to detail. You have a strong ability to operate in the weeds without losing sight of the end goals.* Excellent written communication skills, experience in writing effective cold-outreach emails & messages.* Creativity and commercial awareness. A team player with a customer-focused approach.* Experience working with a cross-functional team and ability to thrive in a chaotic and rapidly evolving environment.* Entrepreneurial mindset and ownership over your work. You’re a self-starter who takes accountability, with a strong ability to anticipate problems and implement effective solutions fast!* Proven critical thinking and problem-solving abilities. Detail-oriented and familiar with a sales process.* Quick learner of new tooling, ability to become an expert in a new domain quickly (in hours or days, not weeks).💯 Preferred Qualifications
* Familiarity with SaaS company operations and fast-growing startups is a strong plus.
* Understanding of financial crime prevention landscape & financial crime terminology.* An expert at prospecting and can learn the tools needed to be successful such as LinkedIn Sales Navigator, lemlist, or other tools of your choice.* Willingness to grow into an account executive, learn the product inside out, close and own deals.* Have existing relationships with various fintechs in the region.🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, child labor; Be a part of enabling the future of how money moves.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Zalando, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.Please note, remote candidates will be hired as a contractor via Deel.com. The displayed compensation is only the base salary, it does not include variable comp.
",
fulltime
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.
1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data -- leveraging data to validate our hypotheses and the impact of our work.
What You'll Do:
* Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives
* Talk to customers, understand their problems, translate and evaluate these into opportunities for the business* Work closely in a cross-functional team to explore ideas, discover the problem space and shape the solution* Validate your hypotheses early and often, know when to prototype, to test, to find more data* Dive deep into the technical details of our product and APIs* Motivate a group of smart people to deliver products and experiences that users love* Identify product, organizational, and process opportunities and drive these, without direction and resourcing* Work with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoption* Specific project areas are likely to include: * Defining and shaping the near term delivery and long term strategy for OneSignal dashboard analytics. Understand emerging market opportunities to apply sophisticated analytics which may include use of machine learning and other advance algorithms that optimize and simplify our customers’ ability to effectively leverage the platform. * Own key elements of driving the product and strategy for OneSignal’s omnichannel engagement layer that enables our customers to craft seamless multi-channel customer journeysWhat You'll Bring:
* 6+ years of product experience operating at scale in a tech company or fast-growing startup
* Strong design skills - familiarity with at least one common design tool (we useFigma)* Strong technical orientation - familiarity with coding - you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform * Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questions* A demonstrated track record of delivering high-quality products at scale* Resourcefulness, ability to act autonomously, with urgency and excitement to tackle new challenges* Business sense - you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features * Strong communication (written & verbal) & collaboration skills* Experience in the following areas are a plus: B2B SaaS that supports Freemium up to Enterprise level customers. Experience in cross channel customer messaging / customer engagement platforms or other marketing automationThe New York and California base salary for this full time position is between $133,000 to $172,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
fulltime
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.
1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data -- leveraging data to validate our hypotheses and the impact of our work.
What You'll Do:
* Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives
* Talk to customers, understand their problems, translate and evaluate these into opportunities for the business* Work closely in a cross-functional team to explore ideas, discover the problem space and shape the solution* Validate your hypotheses early and often, know when to prototype, to test, to find more data* Dive deep into the technical details of our product and APIs* Motivate a group of smart people to deliver products and experiences that users love* Identify product, organizational, and process opportunities and drive these, without direction and resourcing* Work with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoptionWhat You'll Bring:
* 4+ years of product experience operating at scale in a tech company or fast-growing startup
* Strong design skills - familiarity with at least one common design tool (we use Figma)* Strong technical orientation - familiarity with coding - you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform * Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questions* A demonstrated track record of delivering high-quality products at scale* Resourcefulness, ability to act autonomously, and excitement to tackle new challenges* Business sense - you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features * Strong communication (written & verbal) & collaboration skills* Experience in following areas a plus: B2B SaaS that supports Freemium up to Enterprise level customers. Experience in cross channel customer messaging / customer engagement platforms or other marketing automationThe New York and California base salary for this full time position is between $118,000 to $140,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
fulltimeremote (us)
"
About AuthZed
We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing the most feature-complete authorization software, SpiceDB, and enabling global production deployments with single and multi-tenant as-a-service products, SpiceDB Cloud and SpiceDB Dedicated.
We decided early on to protect employee equity and raise strategically; this allowed us to effectively deploy our $3.9M seed capital to build the most mature project in our space, garner credibility, and grow our open-source community. Now, with increasing user interest in commercial products supporting the deployment of SpiceDB, we’re ramping up the revenue organization to handle scale.
AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even sales folks know how to code! We bring integrity to all our interactions and trust each other to make the right decisions.
We value:
* Agency - we have the autonomy and resources needed to succeed.
* Collaboration - we help each other tackle complex problems.* Open-Mindedness - we leave biases out of our ideas and thoughtfully consider challenges to them via alternate perspectives and solutions.* Diversity - we’re not interested in echo chambers.If you’re a passionate, self-motivated, and ambitious inidual who is excited about creating something from the ground up - we’d love to speak with you!
The Role
We’re hiring for someone to build and manage our growing developer community and spearhead developer advocacy. You wouldn’t be starting from scratch! We’ve got an active Discord, a strong Twitter following, and broad engagement through our open-source projects. You would be responsible for building out the existing channels and adding new ones.
Responsibilities
* Develop and execute community engagement strategies to increase the participation and contribution of community members.
* Foster a positive and inclusive community culture, promote collaboration and teamwork and encourage community members to contribute to the project.* Respond to community inquiries and provide support to community members.* Manage social media and online communication channels, including forums, blogs, and email newsletters.* Organize and manage online events, including webinars, online meetups, and other community events.* Organize and manage in-person events.* Collaborate with the development team to ensure that community feedback is incorporated into product development plans.* Write and edit content for community-facing communications, such as blog posts, articles, and case studies.* Analyze community metrics and feedback to identify areas for improvement and make recommendations for enhancing the community experience.* Represent the company and the project at industry events and conferences.Requirements
* Background in software engineering and the thought of solving complex distributed systems problems excite you!
* You watch this: Jake Moshenko on Zanzibar and think \"hey - that's neat!\"* Knowledge of open-source software development practices and processes.* Proven experience as a community manager for an open-source project or developer tooling company.* You have strong interpersonal skills and the ability to build and maintain positive relationships with community members.* Experience with social media management and online community engagement.* Ability to organize and manage online events.* Experience with community metrics analysis and feedback management.Compensation
* Salary + Equity
",
"
As a Technical Support Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow.
This is a remote position, based anywhere in the Americas.
What You Will Work On
* Provide technical support to FlutterFlow customers via email and chat.
* Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.* Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.* Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.Who you are
* 1+ years of experience with Flutter and Dart (this is a must)
* Technical background (e.g. engineering, computer science, etc.).* Prior experience in customer support, customer success, or similar roles.* You love helping people solve problems. You are empathetic and customer-focused.* You have excellent communication (written and verbal) and documentation skills.* You are highly organized and can prioritize competing priorities.Bonus Points
* Some experience working with Google Firebase.
* You have used FlutterFlow and are familiar with our features.* Experience with mobile app development.Benefits
* Remote first team
* Generous salary and equity package* Flexible work hours",
fulltimeremote
"
As a Technical Support Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow.
This is a remote position. Prior FlutterFlow experience is required.
What You Will Work On
* Provide technical support to FlutterFlow customers via email and chat.
* Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.* Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.* Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.Who you are
* 2+ years of experience with Flutter and Dart (this is a must);
* You have used FlutterFlow and are familiar with our features.* Technical background (e.g. engineering, computer science, etc.).* Prior experience in customer support, customer success, or similar roles.* You love helping people solve problems. You are empathetic and customer-focused.* You have excellent communication (written and verbal) and documentation skills.* You are highly organized and can prioritize competing priorities.Benefits
* Remote first team
* Generous salary and equity package* Flexible work hours",
"
We stand against the constraints of design systems, the monotony of minimalism, and the oppressive nature of outdated technology. We stand for human beings.
We believe that tool is culture, and we craft tools to usher in a new culture of work–with respect, beauty and humanity for all.
We are Openline, a company dedicated to liberating humanity from the chains of enterprise software. We are the creators of customerOS, a platform for reinventing business from the customer experience up. We have recently been rated Europe’s #1 early stage, B2B SaaS/Cloud company.
We seek a Human Experience Designer who shares our vision and is ready to lead us in reinventing the world of design. We want someone who is ready to shatter the status quo and redraw the boundaries of what is possible.
Together we will invent new UI/AI paradigms.
* Ultra-personalization at scale
* Design chaos systems* Hyper-skeuomorphism* Instantaneous interaction* Modeless flow* Attention-detection* Importance awareness* Evolving agents* Aesthetic emergence…As the Human Experience Designer at Openline, you will have the mission to change the world of work through design. You will use your creativity, your technical skills, and your nuanced understanding of the latest advancements in AI and technology to empower and uplift people.
You will lead the charge in designing innovative, user-actualizing interfaces that break free from the shackles of conventional software design. You will work with our head of UX, development team, and clients to bring the vision to life, crafting products that embolden people to bring forth their kindness at work.
With the team’s help, you will craft high-fidelity prototypes, using Figma as well as HTML/CSS, and integrating AI-generated artwork elements. You will oversee the evolution of a multitude of design themes and visual vocabularies. You will help craft the specifications for a new operating system for business, including systems to guide the contributions of others in our open-source platform. In other words This job starts with making designs in Figma… but grows into designing the framework of a whole ecosystem.
We are a small, international, distributed team. We deeply need ersity and breadth of perspectives to reach our goals. We’re very opinionated about how we treat each other, and offer good pay, good benefits, and a very flexible lifestyle. We make and expect no compromises on honesty, integrity, and respect. We’re looking forward to the challenge of learning how to change for you, to make this company a place where you’ll feel good to be at your best.
To be considered for this role, please show us, through whatever channel you wish, your:
* portfolio that showcases your design sensibility and demonstrates your ability to create innovative, intuitive and beautiful user experiences
* passion for learning and staying up-to-date with the latest advancements in design, AI, and technology* bold, visionary approach to design and beauty, that is fully informed but not limited by traditional design constraints* dedication to user-centered design and to creating products that sharpen the mind and resonate with the heartDesign has the power and responsibility to change the world.We are looking for a visionary Human Experience Designer to join us on this mission and make a large-scale impact.
If you were born to create a better future through design, we want to know you.
",
fulltimeproduct designremote
"
About Nash
Nash makes local delivery a reality for any business through its network of 500+ delivery providers (including DoorDash, Uber and hundreds of local fleets). Through Nash’s delivery orchestration platform, businesses can manage their deliveries through a single integration, handle any workflow with ease, and scale their delivery operations effortlessly.
Nash was founded in 2021 by a team from Palantir and MIT, and has currently raised from top investors including Y-Combinator and a16z to build the world’s best local delivery platform.
About The Role
As the First Product Designer, you will help define and drive the future of design at Nash. You will help identify and set product strategy and design UX ecosystems. You will establish a vision of the user experience for our merchants and providers alike. Our ambition is to create powerful experiences at the intersection of function and delight.
This role will contribute largely towards improving the user experience across Nash’s digital products and will work closely with Product, Engineering, Data, and other stakeholders to plan, estimate, and execute on best-in-class interactive experiences. As the First Designer in Nash, the main responsibility is to drive product design. In addition, you get the opportunity to support other Nash-wide design needs and influence those processes.
The ideal candidate has a proven design aesthetic, well-established processes, and strong design principles.
Responsibilities
* Actively seek to understand the usability impact of design solutions in qualitative/quantitative ways
* Act as the UX advocate for users to inform our product and design strategies, and use quantitative data and qualitative feedback to inform the design decisions iteratively* Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and operations* Own design problems end to end, from initial concept through shipping and beyond* Work with Product to define products (requirements, strategic functionality, bold bets), not just translate them into design execution* Evaluate ROI of concepts, time/effort regarding project prioritization of features, epics and initiatives* Partner with engineers to ship pixel-perfect designs* Product Designers must be able to influence project outcomes through confident recommendations and presentation/communication style, while maintaining healthy internal relationships and authentic collaboration.* Promote feedback culture by both giving and receiving constructive and actionable feedback.* Contextualize the holistic impact of your design in the dynamic ecosystem* Set the foundation for design processes across the organizationRequirements
* 5+ years of product design experience
* A meticulous or fanatical attention to detail* A portfolio showing your high quality, thoughtful UI and UX work, and outstanding visuals* Experience designing a variety of UX/Visual Design artifacts, such as: ecosystems, flows, wireframes, detailed UI, prototypes, etc.* Experience applying research (e.g. competitive analysis, customer feedback), usability studies, and metrics to inform design decisions* A blend of expertise in product-interface (UI/XD, etc) and brand-identity (visual primitives like type, color, etc.)* A track record of shipping phenomenal design with an understanding of what details matter at each stage of the release cycle, and making vital tradeoff decisions* Examples of developing and conveying ideas clearly in a written and visual format--clearly demonstrate how your designs tackle customers' problems or add value to their lives* Demonstrated ability to help a team navigate ambiguity* Self directed, can work autonomously and lead others to deliver on a goal* CSS, frontend, and webflow experience is a plusAbout Us
* Early stage, well-funded startup - directly impact the company and grow your career!
* Fully remote culture - work from home (or wherever!)* Quarterly in-person events to bond with teammates* Competitive compensation and opportunity for equity* Flexible paid time off * Health, dental, vision insurance* Other great perks, such as home office stipendEEOC
At Nash, we believe that erse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.
",
"
About Genomelink
Genomelink is a DNA App Store. If you’ve had DNA tested from Ancestry or 23andMe, you can transfer your DNA data to Genomelink to unlock many apps. We believe that consumer genomics is still like the 90s of the Internet. While over 50M people have got DNA tested in the U.S., the number will continue to grow by billions worldwide in the following decades. Genomelink will become the default data storage and app store in the future. We are on missions to;
* Build the world's #1 consumer application platform
* Bring back DNA data ownership to your hand* Help advancement of genomics and health scienceOur achievements:
* $500K+ monthly revenue (top 3% of YC S21 batch)
* Profitable in 2020* 500K+ DNA uploading users from 100+ countries* Raised $14M+ from investors, including Y Combinator, YC Continuity (invests in only top 1% YC companies), Sompo (Led Palantir & Noom), Sony, Metaplanet (Skype founder’s VC), and BerkeleySkyDeck.About the Team
Genomelink was founded in 2017 by founders with experience in consumer genomics businesses in Japan. Tomo from M3, Inc. ($70B medical platform), Yuta from MyCode (#1 consumer genetic testing in Japan), and Ken (Tech & bio-info lead at a joint venture between Illumina and Sony). Also, we work with world-class researchers in population genomics, including Carlos Bustamante, P.I. from Stanford University.
The team works as a global professional remote team. Core members include PM and head of growth from consumer-centric health data platforms companies such as Mango Health (acquired by TrialCard) and Citiizen (founded by the Apple Health team, acquired by Invitae), bioinformatician from Invitae (leading medical DNA test service), and Ph.D. scientists with consumer genomics experiences.
We’re looking for a full-remote Email Marketing Manager who can help our team part-time. Email marketing is one of the critical engagement channels with our users and works as a source of user retention and LTV. We have hundreds of ideas to improve the touch point, but the team's bandwidth limits us from unlocking the real potential of the channel. We need to accelerate experiments to enhance the value and increase the frequency of email communication.
Our Values (See complete Culture Deck here)
* Shared vision
* Do great work in a lean team* Be a “better writer.”* Be hungry for personal and team growth* Being managers of one* Have fun doing great work with a great teamResponsibilities:
* Collaborate with our product/growth team on the life-cycle marketing strategy
* Write email copy and content to increase user engagement and revenue* Analyze email marketing performance* Lead A/B testing and monitor the results* Optimize email campaign performance* Plan and implement a seasonal content calendar* Create and manage dynamic email campaignsQualifications:
* 3+ years experience in email marketing with a preference for e-commerce / DTC experience
* Excellent at copywriting that drives revenue* Excellent at writing engaging content* Deep understanding of the digital marketing consumer journey, including the role of media, websites, transaction platforms, and personalization.* Performance driven* Work as a self-manager* Familiar with Hubspot and how to use CRMsBonus:
* Background and interest in genetics, health, biology, and genealogy
Engagement:
* 20-30 hours per week as a part-time (we may offer a full-time role depending on the candidate's experience)
* Full-remote (the core team is in Pacific Time, but flexible)Hiring process
* Resume Review
* Invite to a casual chat with CEO (we explain who we are first)* Interviews with our Head of Product and Growth* Interview with the team (if required)",
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About Genomelink
Genomelink is a DNA App Store. If you’ve had DNA tested from Ancestry or 23andMe, you can transfer your DNA data to Genomelink to unlock many apps. We believe that consumer genomics is still like the 90s of the Internet. While over 50M people have got DNA tested in the U.S., the number will continue to grow by billions worldwide in the following decades. Genomelink will become the default data storage and app store in the future. We are on missions to;
* Build the world's #1 consumer application platform
* Bring back DNA data ownership to your hand* Help advancement of genomics and health scienceOur achievements:
* $500K+ monthly revenue (top 3% of YC S21 batch)
* Profitable in 2020* 500K+ DNA uploading users from 100+ countries* Raised $14M+ from investors including Y Combinator, YC Continuity (invests in only top 1% YC companies), Sompo (Led Palantir & Noom), Sony, Metaplanet (Skype founder’s VC), and BerkeleySkyDeck.About the Team
Genomelink was founded in 2017 by founders with experience in consumer genomics businesses in Japan. Tomo from M3, Inc. ($70B medical platform), Yuta from MyCode (#1 consumer genetic testing in Japan), and Ken (Tech & bio-info lead at a joint venture between Illumina and Sony). Also, we work with world-class researchers in population genomics, including Carlos Bustamante, P.I. from Stanford University.
The team works as a global professional remote team. Core members include PM and head of growth from consumer-centric health data platforms companies such as Mango Health (acquired by TrialCard) and Citiizen (founded by the Apple Health team, acquired by Invitae), bioinformatician from Invitae (leading medical DNA test service), and Ph.D. scientists with consumer genomics experiences.
We’re looking for a Product Manager who can support our Head of Product. Our team is expanding to achieve two objectives in parallel: a. continuously growing our current DNA App Store platform and b. building new killer apps. You join our team to help our team continuously grow the App Store platform business by improving key metrics like acquisition conversion rate, LTV, and user retention, among others.
Our Values (See complete Culture Deck here)
* Shared vision
* Do great work in a lean team* Be a “better writer.”* Be hungry for personal and team growth* Being managers of one* Have fun doing great work with a great teamWhat you will be working on:
* Analyze product and marketing performance
* Plan experiments to improve the metrics above* Lead and work with designers and engineers to release experiments and new features* Conduct quick QAs for the releases that you are responsible forWho you are:
* 4+ years experience working as a product manager
* Experience with consumer products and/or eCommerce* Experience in data analysis (e.g., capable of running SQL)Bonus:
* Experience in working with growth and marketing team
* Experience in marketing operations, such as data tracking and event management with Google Tag Manager* Experience in Amplitude, Snowflake, HubSpot* Experience in leading a remote team* Experience in ancestry, genealogy, DNA testing, or digital healthEngagement:
* Full-time
* Full-remote (the core team is in Pacific Time, but flexible)Hiring process
* Resume Review
* Invite to a casual chat with CEO (we explain who we are first)* Interview with our Head of Product* Short take-home assessment* Interview with the team (if required)",
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The basics:
1. Fully remote across Asia, Europe, and US time zones (we have no physical office and are staying 100% remote even if the pandemic ends)
2. Engineers self-manage, working asynchronously with no core working hours3. Encourage work time devoted to open source or civic engagement projects4. Have a strong learning culture5. Actively explore, assess, and adopt new technologiesThe impact you’ll make:
1. Conduct in-depth research on emerging machine learning technologies and provide insights and recommendations to the organization.
2. Use AI technologies and APIs to drive business growth and improve operational efficiency through automation and other means..3. Implement software solutions and conduct code reviews.4. Collaborate with cross-functional teams to identify areas where AI can be leveraged todrive innovation and growth.5. Develop and implement best practices for AI development and deployment.6. Apply GPT, GPT-type technologyRequired Experience:
1. A bachelor's or master's degree in Computer Science, Electrical Engineering, or a related field.
2. 3+ years of experience working with AI products and deployment3. Background in working and interacting with existing AI APIs4. Extensive knowledge of machine learning algorithms and their applications.5. Strong programming skills (JavaScript - preferably React, Next, Node)6. Excellent communication skills and the ability to collaborate effectively withcross-functional teams.7. A passion for staying current with emerging AI technologies and trends.8. Nice to have: experience with AI libraries such as TensorFlow, PyTorch, and Scikit-learn.",
fulltimeremote (caus; us)
"
CloudEagle is the all-in-one SaaS Platform for every phase of the SaaS Lifecycle. By leveraging state-of-the-art machine learning models we help enterprises to find the right software vendor, provide actionable insights on SaaS usage, and help optimize spending.
Head of Sales
Our Sales team drives the entire company forward by bringing our software to new customers while educating existing accounts about new products. We are a tight-knit, high-energy crew that is made up of Sales Development, Account Executives, and Sales Operations. We value being a great team, achieving the extraordinary, and changing lives.As the Head of Sales, you will lead our Sales organization into the next phase of growth. Reporting directly to our CEO, this position will have a huge impact on the future of our company.
Our Head of Sales will be responsible for an existing Sales team that is forecasted to double in size. This person will lead the strategic direction and management of the sales engine to fine-tune, optimize, scale, and successfully help the company meet its short and long-term objectives.This new member of our executive leadership team will define the vision for how our Sales team operates and functions daily, and then execute the plan to make it happen. S/he will learn from our existing team and drawing from his/her extensive experience and success, bring new perspectives and solutions to enable exponential growth and greater market share penetration. As a trusted advisor, the Head of Sales must be an authentic collaborator, a strong leader, and a proactive, strategic problem solver.
You’ll love this job if you are:
A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals.A builder who enjoys building brand new processes, systems, and structures as well as optimizing existing ones.A driver who works with purpose and passion; someone who will elevate our executive team through new perspectives, ideas, and solutions.A trusted advisor and leader who sets a high bar develops and grows his/her team to perform today and tomorrow, and liaises effectively with internal and external business partners and customers.
As our Head of Sales, you will:
Map strategy: Lead, set strategy, and grow an account-based and territory-based SaaS sales team of both field and inside sellers, including further development of our strategic account sales team.Build systems and processes: Partner with and guide our Sales team, and front-line managers to optimize and transform our current systems, processes, and analytics.Focus on data: Build upon our existing metrics to benchmark our team’s success and use data to guide decisions for future growth.Develop and scale the team: Design the org structure and strategy with our recruiting team to aggressively hire top-notch managers and inidual contributors and continuously develop new and existing sales team members.Plan programs: Partner with our BD, Marketing, and Demand Generation teams on planning key initiatives to drive opportunities and movement through the sales funnel.Optimize and scale: lead optimization efforts for all aspects of SMB, Enterprise, inbound, outbound, and partner sales development efforts
To be successful in this role, you'll need:
Both SMB inside sales and enterprise field sales experience for a complex SaaS solutionProven track record of successfully transforming sales responsibilities from founder-led to dedicated sales executive leadership.Proactive in building new tools or processes that will continue to foster clear communications. Simply put you can anticipate needs.A demonstrated track record of excellent outcomes in a growing organizationExperience in successfully taking a company from [~$500k to ~$5M] in ARRBuilt, trained, and lead a world-class Sales organizationA genuine interest and excitement in striving toward ambitious goals, hiring and rallying a team around those goals, and leveraging data to help you achieve those goals via methodical executionSuccessful track record of collecting and managing multiple business line forecasts with accuracy and predictability throughout the entire sales funnelExperience in selling vertical software to a range of buyer personas in a large total addressable marketBe able to manage cross-functional relationships with other VPs, as well as CRO, CFO, CEO, and Board of Directors.
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At Zerobroker, we are transforming the $800 billion US trucking industry and making freight shipping broker-free. We’re looking to streamline the supply chain with significantly less overhead through technology. We’re a VC backed company and although we’re in our infancy, we’re growing very quickly and looking for folks who are hungry to grow in their careers and help build something from scratch!
To fulfill our mission, we're looking for an experienced Growth Marketing and Demand Generation Lead. This role will report directly to our CEO. You will help establish our brand, develop go-to-market strategies, and analyze campaign performance.
You will be the first marketing hire in a fast-paced and growing team. You will be responsible for the strategy, development, and execution of programs driving top-of-funnel traffic and improving down-funnel conversion across our B2B marketplace to exceed company targets. You will work closely and partner with Sales, Account Management, and Product/Engineering on developing and maintaining analytics, dashboard and reporting.
What you will do:
* Lead all growth marketing and demand generation efforts, including development and execution of strategy to drive market awareness, educate and capture buyers’ interest, and ultimately build a pipeline to exceed company targets
* Planning, executing, evaluating, and optimizing marketing campaigns* Enabling Sales with materials (content, playbooks, email language)* Understand and implement best practices to develop and execute our inbound lead generation* Lead, manage and execute SEO strategy, with thee ability to use AI and data automation* Define lead quality, optimize marketing processes, and implement best practices to improve conversions and deliver smoother marketing and sales handoffs* Balance lead volume and quality to achieve return on marketing spend and meet budget* Form a tight partnership with Sales to meet/exceed sales goalsWe'd love to hear from you if:
* You have 5-10 years experience in Growth Marketing/digital analytics in fast pace startups
* You have 5-10 years in planning and executing growth strategies in the B2B space (B2B or B2C marketplace preferred)* You are hungry for growth and set high standards for your achievements.* You have strong web skills and are comfortable using HTML/CSS/JS or low/no-code tools.* You are advanced in marketing automation platforms and consistently demonstrate creative thinking with full-funnel marketing initiatives (acquisition, activation, retention, referral and revenue).* You work well across departments and stakeholders and possess excellent written and verbal communication skills* You have experience in a high-growth startup with the ability to wear multiple hats* You have a bachelor’s degree* You are solutions-oriented and have a passion for the transportation/logistics space.As a startup company, we don’t limit our team members. Instead, we set out to discover their strongest sides. We understand that your skillset may be stronger in some areas than others, but we expect you to contribute in every step of building an outstanding customer experience. You should also ask for help from any team member whenever you need it. We don’t look for people who can do one particular job. We look for people with whom we want to share our vision and lives. Join our team early and see how high and far you can go!
Let’s make the impossible possible together. Come join us!
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CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.
We are excited to add a Deputy General Counsel, Product and Commercial Law to our legal team! You will be a thought leader on product and commercial law issues with expertise in both areas and will serve as a strategic partner to company leadership and cross-functional stakeholders. You will bring strong business acumen, understanding of the legal landscape as well as excellent leadership, problem solving, negotiation, and counseling skills. You’ll use them to close strategic deals, advance company velocity by advising internal stakeholders on how to navigate and manage risk, and support legal strategy for CareRev.
We are innovating the healthcare industry and working to solve unique challenges each day. You will have more impact than you can imagine!
What You’ll Do:
* Spearhead counseling on product and commercial law matters, advising executives and other cross-functional stakeholders on business strategy, risk, and various legal considerations
* Craft pragmatic solutions to legal issues and provide succinct and actionable legal advice that allows stakeholders to make sound business decisions in view of relevant legal requirements and risks* Minimize paralysis among cross-functional stakeholders as they navigate opaque regulatory issues and the unknown while innovating in an emerging technology space* Partner with Government Affairs to help positively shape the legal and regulatory landscape* Take ownership of drafting and negotiating commercial agreements, including strategic deals* Help manage disputes that may arise in existing commercial relationships* Effectively manage outside counsel* Manage and mentor other counsel and staff as the legal team scales* Help to develop, implement and continually improve company and legal team processes, templates, playbooks, and tools* Assist with other areas of legal support when needed* Report to the Chief Legal OfficerWhat We’re Looking For:
* Juris Doctor degree from an accredited law school and admitted to practice in at least one US state is required; must be eligible to practice as in-house counsel in the state in which you reside
* Expertise in product counseling and commercial transactions with 10+ years of experience preferred, though those with fewer years of highly-relevant experience will be considered.* In-house experience as well as experience at a major law firm is preferred* Experience helping clients navigate complex or opaque regulatory environments is preferred* Experience working on employment classification issues is a plus* Experience with drafting and negotiating a range of complex commercial agreements, including technology-related agreements* Impeccable written and oral communication skills and ability to communicate complex legal ideas to non-lawyers* Proven ability to balance legal risk with business priorities and realities, and to drive strategic deals and product development/implementation forward* Advanced analytical ability, attention to detail, strong organizational skills, and ability to thrive in a fast-paced environment* Ability to influence at all levels, internally and externally* Aptitude for managing a team while being a team player* Experience driving efficiencies through use and refinement of templates, playbooks, scalable processes, and tools is valued* Experience in other areas of law such as employment law, regulatory law, privacy, corporate law, or litigation would be a plus, but is not required* Adaptability and willingness to learn new areas of law and business and assist with a variety of issues as they arise in a fast-moving startup environment* Knowledge of healthcare or health tech industries would be a plus, but is not required* Some travel will be required* COVID-19 vaccination and proof of vaccination is requiredThe anticipated salary range for this position is $173,000.00 - $276,000.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.
Reasons to Consider Us:
* 100% remote company
* Comprehensive medical, dental, and vision benefits* Short term disability 100% covered by CareRev* Life insurance covered by CareRev* Fertility health and family-planning benefits* Paid parental leave* Generous paid holidays & unlimited PTO* 401K and company match* Competitive Stock Options* Employee Assistance Program* Employee discount network* Pet Insurance* Learning reimbursement program* Home office set-up equipment stipendPhysical Requirements:
* Prolonged periods of sitting and/or standing at a desk
* Prolonged periods of working on a computer* Repeating motions that may include the wrists, hands and/or fingers* Ability to lift up to 15 pounds of work equipment* Ability to set up home office to include desk and chairCareRev is committed to the full inclusion of all qualified iniduals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.
We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate ersity and are committed to creating an inclusive environment for all iniduals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified iniduals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.
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fulltimenyus / remote (us)
"
What you’ll do
You’ll join the growth team at www.fairsquaremedicare.com, which takes a senior from knowing nothing about Medicare to feeling confident they have the best health insurance their budget allows. You’ll:
*
Ideate & own developing new channels\*
Create a (or many) referral channel(s)\*
Optimize our paid channels\*
Serve as the \\"chief generalist\\" of the growth team\Who you are
You have a track record of developing growth strategies and delivering outcomes.
",
fulltimeremote
"
Company Details
AlemHealth’s hardware and software connects hospitals in developing countries to a global network of diagnostic imaging, pathology, and specialist consultation services. Our doctor network raises the quality of care for patients in emerging markets, at affordable prices.
Job Description
As a product manager at AlemHealth, you’ll be working at the intersection of engineering, design, business development, and operations to help us define and build innovative health products to provide access to high quality healthcare to patients everywhere. To succeed at this role, you’ll need to be methodical and organised, empathetic to our users, and good at prioritizing activities. You’ll need to be technical enough to understand what you’re asking the engineering team to do, analytical enough to solve our and our users’ problems effectively, and creative enough to help translate ideas into UI/UX that people will enjoy using. If you’re all of those, you’ll get to build products that touch the lives of millions of patients every year in some of the most challenging markets in the world.
About the Product Manager position
Figure out what to build, plan it out, make it look pretty, get it built on time, and measure how it does. More specifically:Develop and own the roadmap for our products, including webapps, mobile, desktop and hardware.
Oversee the development of our products with a hybrid remote team of engineers in an agile fashion, while being adept at navigating trade-offs in architectural design.
Collaborate with our design and operational teams to get customer feedback in early in development cycles.
Take products to market, and see them through to product integration.
Appropriately versioning products, and providing feedback on what features should be launched when.
Preparing technical and functional requirements documents in line with business requirements using Notion, Jira, Linear or similar tools.
Product Manager Qualifications are:
Master’s or Bachelor's degree from a leading institution in CS/EE/general engineering, management or quantitative background in economics, math, physics or equivalent experience
Someone who is a fast learner, comfortable in leading independently in a complex, fast-paced environment
Strong communications and analytical skills, particularly written
2-4 years of previous product, project and/or program management in a startup, managing people and in particular remote teams is especially helpful.
Experience working with Notion, Linear, Jira, Trello, or similar software tools for sprint planning and management.
Nice to Have
Knowledge of enterprise health technologies, standards and requirements.
Experience managing big data pipelines, writing internal APIs and understanding and managing linkages between products
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fulltimeremote (us)
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Secoda is looking for an experienced Account Executive to join their early stage startup as its first AE. The ideal candidate should have a successful track record of sales and account management, with a proven ability to qualify, close, and manage strategic accounts.
The Account Executive will work closely with the sales team to develop and qualify leads, provide first-level customer contact, close deals and manage customer accounts. The ideal candidate should be driven, organized and have the ability to quickly learn about the MDS and Secoda's data discovery tool.
The core responsibilities of this role will include:
* Developing and executing a strategic sales plan for targeting and closing new accounts
* Achieving and exceeding monthly, quarterly and annual targets* Qualifying potential leads, working with customers to assess their data stack and data discovery needs, understanding business goals and providing the best solution* Building and managing a continuously growing pipeline* Scheduling and running online demos for prospects* Conducting proactive account management activitiesThe ideal candidate should have:
* 3+ years of sales experience and a demonstrated track record of success
* Proven ability to sell to a technical buyer/Decision Maker* Proficiency with CRM and sales tools (salesforce)* The ability to assess customer needs and communicate the value proposition of Secoda’s products and services* Strong communication, organization and time management skills* A positive, self-motivated and proactive attitude* Experience working in a startup environment a plus* Familiarity with the MDS and data discovery tools a plusSecoda provides a competitive salary, excellent benefits, and an opportunity to be a Part of a growing, dynamic, and innovative environment.
If you are an experienced Account Executive that is looking for an exciting opportunity to join an early stage startup, then we want to hear from you!
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fulltimeremote (us)
"
Secoda is looking for an experienced Head of Sales to join their early stage startup. The ideal candidate should have a successful track record of sales and account management, with a proven ability to qualify, close, and manage strategic accounts.
The HoS will work closely with the sales team to develop and qualify leads, provide first-level customer contact, close deals and manage customer accounts as well as help build the sales team. The ideal candidate should be driven, organized and have the ability to quickly learn about the MDS and Secoda's data discovery tool.
The core responsibilities of this role will include:
* Developing and executing a strategic sales plan for targeting and closing new accounts
* Achieving and exceeding monthly, quarterly and annual targets* Qualifying potential leads, working with customers to assess their data stack and data discovery needs, understanding business goals and providing the best solution* Building and managing a continuously growing pipeline* Scheduling and running online demos for prospects* Conducting proactive account management activitiesThe ideal candidate should have:
* 5+ years of sales experience and a demonstrated track record of success
* Proven ability to sell to a technical buyer/Decision Maker* Proficiency with CRM and sales tools (salesforce)* The ability to assess customer needs and communicate the value proposition of Secoda’s products and services* Strong communication, organization and time management skills* A positive, self-motivated and proactive attitude* Experience working in a startup environment a plus* Familiarity with the MDS and data discovery tools a plusSecoda provides a competitive salary, excellent benefits, and an opportunity to be a Part of a growing, dynamic, and innovative environment.
If you are an experienced and looking for an exciting opportunity to join an early stage startup, then we want to hear from you!
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ch / remote (ch)fulltimegegeneva
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Masref is a Fintech that provides USD accounts to people in countries where inflation is high and banking is broken. Started by a team of Rhodes Scholars at the University of Oxford with experience in banking, regulatory compliance, and fintech working for the likes of Robinhood and Microsoft. Masref is backed by prominent investors that backed companies like Facebook, Google, Airbnb, and Coinbase including Y combinator, Sequoia Capital, and SV Angel among others.
About our Risk & Compliance Team:
nsave brings a modern approach to technology which provides high quality services to our clients. That means automated testing rather than manual testing. We are building our core banking system in-house and work with cloud technology rather than on premises. We are the custodians of our customers' money, who often trust us with their livelihood and therefore take our job very seriously. Especially when using new techniques as we are, it is important that all these systems and processes are working as intended and not creating any undue risks for us or our customers. So, we’re looking for somebody with first-hand experience in building things in this way to provide oversight and assurance.
We are seeking two Senior Compliance Analysts to join our dynamic risk and compliance team. The team’s role is to support business areas in effectively manage conduct risk. This remit includes undertaking a compliance monitoring programme overseeing nsave’s financial operations in Switzerland. The jobholder will work closely with the front, middle and back-office functions. The role involves leading the delivery of key aspects of the team’s remit with frequent exposure to senior management and a chance to make a difference safeguarding the financial operations as well as provide financial inclusion to people in distressed economies. Effectively, you will be working alongside subject matter experts to manage risk within our risk appetite.
The key responsibilities are to:•\tInvestigate high volume payment alerts within the nsave Transaction Monitoring Tool and provide consistent detailed rationales for decision to release/reject/block•\tReview mobile money transfers sanction alerts and assess whether they are permissible or require further investigation•\tLiaise with clients via email where necessary to discount potential true matches•\tEnsure hits/alerts are handled in accordance with defined procedures and meet standards for both quality and timeliness
The successful candidate will have:•\tMinimum 2 years experience in a Sanctions/Anti Financial Crime related role•\tBanking Experience•\tPayments/SWIFT knowledge•\tExperience of working with high-risk jurisdictions or emerging markets•\tKnowledge/Experience in Tech-related Financial Services
Job OfferCompetitive salary and benefits. Hybrid working.
Job Type: FTE
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cafull stackfulltimesan franciscous / remote (us)
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We are seeking a Senior Full Stack Engineer to join our team and help us take our product to the next level. If you are passionate about building AI products for customers and have a deep understanding of Next.js, React, Vercel, and Supabase, we want to hear from you!
Responsibilities:Design and implement scalable and secure full-stack solutions to meet business requirements.Collaborate with product and engineering to bring new features and functionality to life.Develop and maintain Next.js and React applicationsWrite clean, maintainable code and conduct code reviews.
Requirements:Bachelor's degree in Computer Science or related field3+ years of experience in full-stack developmentStrong knowledge of Next.js, React, Vercel, and SupabaseExcellent problem-solving skills and the ability to work independently or in a team environmentGood understanding of software development best practices (e.g. version control, testing, code reviews, git)Strong communication and interpersonal skills
What We Offer:A dynamic and fast-paced work environmentAn opportunity to make a significant impact on the future of e-commerceCompetitive salary and benefits packageA supportive and collaborative team culture
If you are a talented Full Stack Engineer and want to work for a company that is changing the game in e-commerce product photography, we would love to hear from you!
Booth AI is an equal opportunity employer and is committed to creating a erse and inclusive workplace. We welcome applicants from all backgrounds and are committed to providing a supportive and inclusive environment for all employees.
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We are looking for an exceptional customer-facing Principal Product Manager who will work directly with Ribbon’s largest and most strategic customers to make sure our products are powering better healthcare decisions in the real world. As a Director of Product Deployment Management you’re trusted to own and drive the largest and most technically complex customer implementations, and you won’t hesitate to jump in to tackle the most difficult and ambiguous problem directly if needed. You will be critical to both the present implementation and the future design of Ribbon’s product.
What we look for at Ribbon
* Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
* Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company* Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams* Dedication to the creation of a erse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for allWhat we're looking for in this role
* Leader and Mentor: You care deeply about the people you work with and have demonstrated the ability to bring out the best in others and set them up for success
* Data & Technical Product Experience: You have experience working with data at scale (SQL, Python) and understand how APIs work* Creative Problem Solving: You can develop and build creative solutions to a wide variety of business, product, and technical challenges. You can learn new subject matter and get to the bottom of an open ended technical problem quickly.* Ownership Mentality: You care deeply about making sure products work in the real world and result in better healthcare decisions for patients. When you see a problem, you solve it or make sure someone else does by stepping in to help your team and offering creative solutions outside of the scope of your responsibilities. * Excellent Communicator: You can explain complex technical concepts with clarity and simplicity, to an engineer and an executive.* 8+ years of relevant experience (product, consulting, technical account management, etc.)Day to day
* Mentor / Coach: You will be a culture builder that brings out the best in team mates and help them adopt best practices while maintaining our start-up velocity and our laser focus on customers.
* Hiring & Onboarding: You will contribute to hiring and growing this team and setting up new hires for success when they join.* Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through a deep understanding of Ribbon products and creative solutions to product constraints* Develop new products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale.* Enable our go-to-market team: You will help Ribbon grow its revenue and impact by supporting sales and marketing efforts.* Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needsWe seek to make Ribbon the best career decision anyone’s ever made. Part of fulfilling this vision is a compelling total compensation package. The base salary range for this role is between $190K-$215K. Starting pay will be based on a number of factors and commensurate with qualifications & experience. Ribbon also offers a competitive equity package, health insurance, parental leave, 401K matching, and other great benefits.
We take care of you
Our goal is to make this the best career decision any of us have ever made. We stand by this goal by offering a wide variety of benefits such as:
* Fully sponsored medical, vision, and dental coverage
* 401k with matching* Parental leave and family planning* Healthcare and dependent care FSA* Flexible PTO* Hybrid work environment* Sponsored membership to One Medical* Mental health benefits* Commuter support and CitiBike membership* Employee assistance program* Optional long-term disability insurance* Fully covered short-term disability insurance & optional long term disability insurance* Work from home stipend* Inclusive environment passionate about supporting each other as teammatesRibbon Health is proud to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
A successful candidate must be fully vaccinated against COVID-19, unless Ribbon Health grants an exemption based on medical condition and/or disability, sincerely held religious belief, or as otherwise required under applicable law.
Don’t meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.
At Ribbon, we’re committed to building a erse inclusive and authentic workplace with a tangible sense of belonging for all our people.
So if you’re excited about this role but your past experience doesn’t align perfectly with everything in the job description, we encourage you to apply anyway. You may be just the right person for this or another role.
",
bebeberlinde / sg / remote (sg; berlinde)
"
As a Product Analyst at Flagright, you will play a critical role in ensuring customer satisfaction and success with Flagright products. You will be the primary point of contact for product insights & support for our team and our customers located on 6 continents. You will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, and assisting the team as a customer success person. This is a critical enabler function in ensuring high quality customer support and sales operations in Flagright's success. This role reports directly to the CEO and operates as part of the Product Management function.
This position is based in Berlin, Germany or Singapore. At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, enthusiastic, and looking for an exciting opportunity to join an early-stage startup, we want to hear from you.
🛠 You will
* Build and maintain a product KPI tracking infrastructure by providing specific requirements for engineering and by building Mixpanel dashboard.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Set up and maintain knowledge base and customer onboarding tooling.* Troubleshoot data-related issues by querying MongoDB databases and support engineering efforts by minimizing their workload.* Support roadmapping by providing quant data to the prioritization process.🙌 Your profile (Required qualifications)
* Smart - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.
* 1+ years of experience in customer success, product management, or related field.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Ability to query data on MongoDB to troubleshoot questions about data and validate system behavior.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.💯 Preferred qualifications
* Fluent in setting up a metrics tracking infrastructure, familiarity with Mixpanel.
* Master’s degree or higher from a tier 1 university.* Past experience in financial sector, understanding of financial crime & financial crime terminology.🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, child labor; Be a part of enabling the future of how money moves.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Zalando, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.* We do not recommend you to apply if you aren't confident in delivering results. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.",
beberlinde / sg / remote (sg; in; pl)fulltime
"
As a Product Analyst at Flagright, you will play a critical role in ensuring customer satisfaction and success with Flagright products. You will be the primary point of contact for product insights & support for our team and our customers located on 6 continents. You will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, and assisting the team as a customer success person. This is a critical enabler function in ensuring high quality customer support and sales operations in Flagright's success. This role reports directly to the CEO and operates as part of the Product Management function.
At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, enthusiastic, and looking for an exciting opportunity to join an early-stage startup, we want to hear from you.
🛠 You will
* Build and maintain a product KPI tracking infrastructure by providing specific requirements for engineering and by building Mixpanel dashboard.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Set up and maintain knowledge base and customer onboarding tooling.* Troubleshoot data-related issues by querying MongoDB databases and support engineering efforts by minimizing their workload.* Support roadmapping by providing quant data to the prioritization process.🙌 Your profile (Required qualifications)
* Smart - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.
* 1+ years of experience in customer success, product management, or related field.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Ability to query data on MongoDB to troubleshoot questions about data and validate system behavior.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.💯 Preferred qualifications
* Fluent in setting up a metrics tracking infrastructure, familiarity with Mixpanel.
* Master’s degree or higher from a tier 1 university.* Past experience in financial sector, understanding of financial crime & financial crime terminology.🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, child labor; Be a part of enabling the future of how money moves.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Zalando, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.* We do not recommend you to apply if you aren't confident in delivering results. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.",
beberlinde / sg / remote (sg; in; tr)fulltime
"
As a Product Analyst at Flagright, you will play a critical role in ensuring customer satisfaction and success with Flagright products. You will be the primary point of contact for product insights & support for our team and our customers located on 6 continents. You will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, maintaining customer support collateral, and announcing new features as part of product marketing. This is a critical enabler function in ensuring high quality customer support and sales operations in Flagright's success. This role reports directly to the CEO and operates as part of the Product Management function.
At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, enthusiastic, and looking for an exciting opportunity to join an early-stage startup, we want to hear from you.
🛠 You will
* Build and maintain a product KPI tracking infrastructure by providing specific requirements for engineering and by building Mixpanel dashboard.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Set up and maintain knowledge base and customer onboarding tooling.* Troubleshoot data-related issues by querying MongoDB databases and support engineering efforts by minimizing their workload.* Support roadmapping by providing quant data to the prioritization process.🙌 Your profile (Required qualifications)
* At least 1 year of full time experience building dashboards on Mixpanel and maintaining tracking plans/event taxonomy. All candidates that do not fit this criteria are unlikely to receive a response.
* Intelligent - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.* 1+ years of experience in analytics, operations, product management, or related field.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.💯 Preferred qualifications
* Bachelor's degree at a reputable university.
* Past experience in financial sector, understanding of financial crime & financial crime terminology.🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, child labor; Be a part of enabling the future of how money moves.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Twilio, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.* We do not recommend you to apply if you aren't confident in delivering results. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.",
"
As a Founder's Associate in Product Ops at Flagright, you will play a critical role in ensuring customer satisfaction and success with our products. You will be the primary point of contact for product insights and support, catering to our team and customers across six continents. Reporting directly to the CEO, you will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, maintaining customer support collateral, and announcing new features as part of product marketing. Your contribution will be instrumental in delivering high-quality customer support and driving sales operations, ultimately contributing to Flagright's success.
At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, ambitious, and possess exceptional intelligence, we want to hear from you.
Responsibilities
* Build and maintain a product KPI tracking infrastructure by maintaining an event tracking plan and by building Mixpanel (or similar tooling) dashboards.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Set up and maintain knowledge base and customer onboarding tooling.* Troubleshoot data-related issues by querying MongoDB databases and do product testing using Postman.* Support roadmapping by providing quant data to the prioritization process.Your profile (Required qualifications)
* Bachelor's degree in STEM fields from a tier 1 university.
* At least 1 year of full-time experience building dashboards on Mixpanel and maintaining tracking plans/event taxonomy. All candidates that do not fit this criteria are unlikely to receive a response.* Intelligent - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.* 1+ years of experience in analytics, operations, product management, or related field.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening, etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.Preferred qualifications
* Master's degree from a reputable university.
* Past experience in the financial sector, with an understanding of financial crime and financial crime terminology.🤗 Benefits
Do something meaningful; help stop human trafficking, money laundering, terrorism financing.Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Twilio, Palantir).Great career development opportunities in a fast-growing early stage startup.Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.
⚠️ Before you apply
We do not recommend you to apply if you aren't interested in pushing yourself and grow very fast. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.Base salary will be lower than market average, and commissions will be higher. It's designed to filter out low performers organically and help high performers thrive.
",
beberlinde / sg / remote (bengalurufulltimein)
"
As a Product Ops Specialist at Flagright, you will play a critical role in ensuring customer satisfaction and success with our products. You will be the primary point of contact for product insights and support, catering to our team and customers across six continents. Reporting directly to the CEO, you will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, maintaining customer support collateral, and announcing new features as part of product marketing. Your contribution will be instrumental in delivering high-quality customer support and driving sales operations, ultimately contributing to Flagright's success.
At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, ambitious, and possess exceptional intelligence, we want to hear from you.
Responsibilities
* Build and maintain a product KPI tracking infrastructure and provide analytics insights to the company across various functions.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Test new features by creating sandbox API calls on Postman.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Take ownership of product marketing efforts to drive engagement on new features.* Set up and maintain knowledge base and customer onboarding tooling on an ongoing basis by writing knowledge base articles and recording feature demo videos.Your profile (Required qualifications)
* Bachelor's degree in STEM fields from a tier 1 university.
* Intelligent - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.* 1+ years of experience in analytics, operations, product management, or related field.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening, etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Great attention to detail. Your work never has basic mistakes such as grammatical mistakes and misaligned images.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.Preferred qualifications
* Past experience in the financial sector, with an understanding of financial crime and financial crime terminology.
🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, terrorism financing.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Twilio, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.⚠️ Before you apply
* We do not recommend you to apply if you aren't interested in pushing yourself and grow very fast. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.
",
beberlinde / sg / remote (in; sg; my)fulltime
"
As a Product Ops Intern at Flagright, you will play a critical role in ensuring customer satisfaction and success with our products. You will become the primary point of contact for product insights and support, catering to our team and customers across six continents. Reporting directly to the CEO, you will be responsible for maintaining metrics infrastructure, KPI reporting on customer adoption and usage, maintaining customer support collateral, and announcing new features as part of product marketing. Your contribution will be instrumental in delivering high-quality customer support and driving sales operations, ultimately contributing to Flagright's success.
At Flagright, we offer exciting career growth opportunities for motivated iniduals who are looking to take the next step in their careers. If you are highly driven, ambitious, and possess exceptional intelligence, we want to hear from you.
Responsibilities
* Build and maintain a product KPI tracking infrastructure and provide analytics insights to the company across various functions.
* Make product insights visible to the team and the leadership on an ongoing basis with reporting best practices.* Test new features by creating sandbox API calls on Postman.* Collaborate with cross-functional teams (e.g. product, engineering, sales) to drive customer success.* Identify and address customer pain points, and escalate issues as necessary based on qual and quant data.* Create scalable feature announcement channels and own customer interactions for each release on an ongoing basis.* Take ownership of product marketing efforts to drive engagement on new features.* Set up and maintain knowledge base and customer onboarding tooling on an ongoing basis by writing knowledge base articles and recording feature demo videos.Your profile (Required qualifications)
* Last year at a tier 1 university OR Bachelor's degree in STEM fields from a tier 1 university.
* Intelligent - you are always considered one of the intelligent people in any room you have been in. You are quick on your feet and sharp at work.* At least 6 months of past internships in business, product, or related fields. Ideally at a startup.* Fluent in data. You make data-informed decisions and have experience building metrics dashboards to monitor engagement & product KPIs.* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.* Experience in a B2B SaaS environment, with a strong understanding of the technology landscape.* Fast learner - You are able to quickly master a new domain such as anti money laundering, sanctions screening, etc. You are able to develop expertise and display empathy with users.* Ability to work independently and manage multiple tasks and projects simultaneously without missing deadlines or decreasing quality. No one will remind you to do your job.* Great attention to detail. Your work never has basic mistakes such as grammatical mistakes and misaligned images.* Strong problem-solving skills and ability to think critically and on your feet.* Hard-working and ambitious, with a passion for driving growth via customer retention and cross-selling.Preferred qualifications
* Past experience in the financial sector, with an understanding of financial crime and financial crime terminology.
🤗 Benefits
* Do something meaningful; help stop human trafficking, money laundering, terrorism financing.
* Work alongside a highly competent, top-tier team (Y Combinator, ex AWS, Twilio, Palantir).* Great career development opportunities in a fast-growing early stage startup.* Low-bureaucracy, minimal meetings, async communications culture, international culture, flat organization.⚠️ Before you apply
* We do not recommend you to apply if you aren't interested in pushing yourself and grow very fast. We maintain an extremely high bar for all of our team members. We do performance evaluations honestly & fairly, not kindly.
* The displayed salary is monthly and isn't negotiable for the first two months.",
fulltimeremote (mx)
"
About us:
HomeRoom is a Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed round and are looking to grow extremely quickly.Take a virtual tour of one of our homes here --> https://my.matterport.com/show/?m=VV2G8KBxmMk.
About us:HomeRoom is Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed-round and are looking to grow extremely quickly.Take a virtual tour of one of our homes here --> https://my.matterport.com/show/?m=VV2G8KBxmMk
Our vision:
We want to be in every major metro in the US in the next five years. We believe cities are best when people can afford to live there, and our goal is to be an instrumental part of housing innovation to make that happen at scale. We move incredibly fast while remaining dedicated to our mission - to change the way people rent.
Working here:We have a high bar and a bias for action, which has enabled us to expand rapidly. Our team spans 12 countries across 4 continents, each person bringing a passion and a grit to build technology that impacts people's lives.
Job Description
HomeRoom is looking for a proactive and results-driven Customer Success Manager to engage, retain and ensure a best-in-class customer experience for our customers. The ideal candidate will be a people person and thrive in building communities by providing an unsurpassed level of service throughout the duration of our customer’s journey.
Responsibilities:
●\tEngage in regular customer support through all company communication channels (SMS, emails, and phone calls)
●\tProvide empathetic, responsive, and effective communication to provide support and problem/resolution to over 1,000 tenants●\tAssist in the planning and execution of online events, roommate activities, facilitate roommate communication and a ‘healthy’ community●\tMaintain detail-oriented documentation for all customer interactions●\tEngage in ongoing platform and process implementations to enhance the customer experience●\tWork cross departmentally to collaborate on maintenance reports, credit disputes, billable charges and roommate reports.●\tAbility to produce graphs and tables, use spreadsheets efficiently, and preform calculations and automation to process large volumes of dataQualifications:
●\t3+ years’ experience as a customer service manager●\tExperience starting or working at a growing early-stage startup●\tStrong written and verbal communication skills●\tA keen sense of empathy and understanding
●\tAbility to prioritize and manage multiple projects, daily and high priority tasks●\tHave a creative and growth mindset●\tFlexible schedule to accommodate the needs of a startup",
backendfulltimenew yorknyus / remote (us; ca)
"
Join our early-stage, growing engineering team and help drive our mission to empower companies to grow and explore new markets without the hurdles of local operations and compliance. This is a perfect opportunity for people that love ownership and business impact with ample of room to grow into a leader.
About Blee (YCS22)
At Blee, we believe that every company should have the opportunity to grow globally, explore new markets, and hire incredible talent. Local operations, ongoing compliance, taxes, accounting, and legal matters should not stop innovation and growth. We develop a product that solves the problem of international incorporation and compliance management.
Role and Responsibilities
Own end-to-end development and deployment of business-critical features including but limited to database design, backend development, API integrations, security, monitoring, and alertingCollaborate with product, operations and design to build new features and grow the businessContinuously enhance your skills and share your expertise to improve Blee's engineering standardsSuggest improvements and build processes to help automate and scale operations
About You
4+ years of experience designing and building backend engineering systems at scaleA systems-oriented problem solver with a passion for improving engineering efficiencyAppreciate giving and receiving constructive feedback both internally and with partnersAdaptable to new languages and tools. We use Python, React, Postgres, and GCP. Prior experience with these technologies is not requiredA team player who takes ownership and has a long-term mindset
Compensation & Benefits
Competitive salary and equity packageFully paid medical, dental, and vision insuranceFree access to OneMedicalShort and long-term disability insuranceCompany-paid life insuranceCompany-sponsored 401kUnlimited PTO (with mandatory 15 days off)Financial support for work-adjacent learning opportunities
",
fulltime
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Merchant Care Support Agent
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
We are hiring a Merchant Care Support Agent who is responsible for answering questions and resolving issues for our merchants primarily through phone, email and chat support. You will be at the forefront of our merchant experience, ensuring that any concerns our merchants have are researched thoroughly and resolved quickly with empathy, professionalism, and care. You will be viewed by our merchants as a trusted partner from whom they can get quick and correct access to information.
What you’ll do:
* Utilize all available SOPs, tools, and resources to ensure an exceptional merchant experience on every interaction.
* Manage different workflows, including case/task management via inbound phone and outbound callbacks and follow-ups, with some support in email and chat as well.* Research, document, and communicate the above issues effectively and accurately.* Develop and maintain strong relationships with Merchants and Partners.* Be consistent with follow up and follow through for all cases to ensure complete and timely resolution.* Creatively solve merchant issues that arise that may be outside standard SOPs to deliver a successful merchant outcome.* Triage and escalate urgent issues in order to push them to resolution.* Manage multiple applications and resources including contact management systems and knowledge bases.* Communicate quickly and effectively to internal and external stakeholders.* Provide feedback to leadership and program teams regarding processes and trends impacting the merchant experience.* Additional duties and responsibilities as necessary.What you’ll bring to the table:
* 1+ years of experience in a fast-paced merchant or customer support role with a passion for merchant care and a proven track record of success.
* Established ability to communicate customer empathy and articulate merchant concerns and clear solutions.* Excellent written and verbal communication skills, including the ability to express yourself with confidence.* Ability to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of our merchants.* Strategic problem solving: use of SOPs and all available tools and resources to inform and support critical outcomes and creative solutions on behalf of our merchants. * Ability to prioritize and troubleshoot problems and find speedy resolutions in high-pressure, time sensitive situations.* A highly motivated self-started with an eagerness to learn and grow.Classification: Merchant Care Manager
**Reports to: ** Nonexempt
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Quarterly Wellness Day* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $** 28,423 **** - $ 47,372 _._**
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
fulltimeremote
"
Please find the job description here:https://jobs.lever.co/captivateiq/ef496bcb-95f8-4099-a2c4-9508c5e81daf
",
fulltimeus / remote (us)
"
As an early Account Executive, you'll work alongside the CEO and Head of Sales to bring PermitFlow to more general contractors, builders, and developers that need help with their construction permitting
Who you are?
* B2B Software Sales Expert: Sold 5-6 figure ACV B2B software contracts and understand the teamwork, process management, and communication required to succeed
* Entrepreneurial Minded: You love to move fast and solve pervasive and challenging technical problems.* Gritty: You're not easily discouraged. When you put your mind towards a goal; consider it achieved.* Learner: You're innately curious and willing to build a deeper understanding of underlying problems.* Team Player: Highly communicative, collaborative, and committed to improving the team and others around you.* Construction Experience: You've sold intro the construction industry and have a proven track record of successWhat you'll be doing?
* Independently generating demand and converting prospects to new customers
* Delivering sales presentations, product demonstrations and business proposals* Expanding & growing usage of PermitFlow through current customer base* Effectively developing, managing & growing sales pipeline through multiple channels* Engaging with product and operations leadership to provide user feedback and inform the product roadmap.* Delighting customers on ongoing basis in coordination with customer success* Collaborating within broader sales organizationBenefits:
* Competitive salary and equity packages
* Home office & equipment stipend* Flexible working hours & unlimited PTO* Health, dental, and vision insurance",
fulltimeproduct designremote (us)
"
‼️ PLEASE APPLY THROUGH OUR APPLICANT TRACKING SYSTEM - CANDIDATES THAT APPLY THROUGH Y COMBINATOR MAY NOT BE REVIEWED ‼️
About Replit
We’re building the world’s most ubiquitous programming environment. We focus on inspiring creativity and generating value for creators through community, and we design simple yet scalable infrastructure primitives for the next generation of creators. We want to blur the line between learning and making– a place where you can hang out, tinker with ideas, learn new concepts, and launch a business all in the same day.
About the role:
The design team at Replit focuses on designing the world’s most ubiquitous programming environment; inspiring creativity and generating value for creators through community; and designing simple yet scalable infrastructure primitives for the next generation of creators. We want to blur the line between learning and making– a place where you can hang out, tinker with ideas, learn new concepts, and launch a business all in the same day. We’re looking for Product Designers who share our vision of democratizing the power of computation.
Examples of what you could do:
* Design new flexible layout primitives (https://blog.replit.com/splits) to make workspaces more customizable
* Validate new marketplaces, like a marketplace for creators to complete programming tasks (https://blog.replit.com/bounties)* Design new programming experiences for mobile devices* Find & design new ways to bring AI models can help programmers (https://blog.replit.com/ghostwriter)You will…:
* Design and improve features across our product that make learning, writing, sharing, and discovering programs easier for our user base. You’ll work across fidelities: from sketches to user flows all the way to production-ready design.
* Imagine & invent new form factors for programming and interacting with code. We’re invested in making programming easier through radically new form factors and technology like live collaboration, programming on any device, using ML to explain and fix code, and more.* Work closely with our product and growth teams to understand what design approaches are succeeding and where the highest-impact points of leverage are to unlock growth for our user base.* Test and validate your ideas and designs by talking to users, prototyping ideas, and usability testing.* Help define the product requirements and success criteria for the features you work on.* Partner closely with an elite team of engineers. You’ll work closely with engineers to improve, create and launch features.Required skills and experience:
* You have 2+ years of experience as an inidual contributor on a product/interaction design team.
* You are comfortable collaborating with other designers, engineers, and product managers.* You have a portfolio that displays your skills in interface & interaction design and product ideation.* You have a deep understanding of building accessible and modular designs that scale to millions of people.* You are resourceful: We’re a lean, efficient startup where you won’t find heavy-handed management. You need to be able to come up with your own goals and know how to balance velocity and quality.Bonus Points:
* You have experience with programming
* You have worked on designing tools beforeFull Time Employee Benefits Include :
🌎 Remote-First and Autonomous Working Environment💰 Competitive Salary & Equity🖥 Home Office Set-Up Stipend⚕️ Health, Dental, Vision and Life Insurance🩼 Short Term and Long Term Disability🧘♂️ Monthly Wellness Stipend🍴 Monthly Lunch/Grocery Stipend🚼 Parental and Baby Bonding Leave🏝 Flexible PTO (2 Weeks Minimum Required)+ Holidays📈 401k Matching🚀 Annual company/team offsites (4/year)Want to Learn More?
* Replit Product
* Interviewing + Culture
My First Software Engineering Job Interview
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
The overall market range of base compensation for roles in this area of Replit is typically $70,000 - $180,000. Compensation offered will be determined by additional factors such as location and experience.
‼️ PLEASE APPLY THROUGH OUR APPLICANT TRACKING SYSTEM - CANDIDATES THAT APPLY THROUGH Y COMBINATOR MAY NOT BE REVIEWED ‼️
",
fulltimeremote (us)
"
A Day in the Life
We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.
As the Customer Support Specialist, you will be communicating directly with users to answer support enquiries, resolve issues, manage support documentation and ensure that all customers receive an outstanding level of service. You will work closely with the Customer Success and Engineering teams to ensure a speedy diagnosis, prioritization and resolution of all issues. You will become an export in the Rinsed platform, and translate this expertise into solving customer issues.
A typical day for this position at Rinsed includes the following:
* Communicating directly with users to answer questions and address issues through email, chat, and other channels.
* Troubleshooting product issues and bugs from start to finish* Helping customers by identifying their goals, directing them to best practices and answering product questions* Prioritizing and managing your backlog of tickets, and staying on top of responsibilities* Gather product feedback and share it with the engineering team* Triage and troubleshoot at-risk accounts and manage escalations as needed* Continuously evaluate and identify opportunities for process improvements that positively impact customers' experience* Most importantly, bring your energy and have fun!About You
You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment. While this position is either remote or onsite (NYC), the ideal candidate will also be able to work west coast hours.
You bring the following experience and expertise:
* You have a Bachelor’s degree or equivalent work experience, with 0-1+ years of experience working in support or other service-oriented customer facing roles
* You are a multi-tasker and self-starter, with strong time management and prioritization skills* You have proven experience and success in ambiguous situations* You have superb communication (both written and verbal)* You have experience in managing issues through the end-to-end support lifecycle from initial customer inquiry to triage and reproducing the issue, writing effective bug reports for the development team and inquiry resolution* You’re coachable, take extreme ownership, and trust the process* You’re excited to work with a team of low-ego, intellectually-curious, doersOur Investment in You
* By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.
* Competitive salary and benefits including unlimited PTO, health / dental / vision insurance and more.* Work closely with our founders and leadership team to drive Customer Success strategy and execute key initiatives.* An incredible team with a great blend of hustle, productivity, and funRinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status
",
austinfulltimetxus / remote (us)
"
We are ElectroNeek
ElectroNeek empowers IT Service Providers to bring complex Hyperautomation technologies to 200M+ small and medium-size clients with no-code tools, MSPs-centric support and disruptive business models. With customers ranging from boutiques and newcomers in the automation-as-a-service industry to established market players like Xerox, Compasso and Ricoh, ElectroNeek provides best-in-class services including ultimate GTM support by vendor.
Role Description:
We are currently seeking a Customer Success Leader to join our team and help us continue our rapid scaling.
As the Customer Success Leader for ElectroNeek, you will be responsible for managing a team of 7 Customer Success Managers (CSMs), overseeing an existing customer base of over 200 Managed Service Providers (MSPs), and helping us grow the CSM team to cover 800+ MSPs in the next two years (with a goal of 350+ by the end of 2023 and 800+ by the end of 2024). Driving growth and retention metrics will be the top of your priorities and the main goal for cooperation with the CPO, VP of Sales. The Customer Success Director will report directly to the VP of Customer Support.
With the ElectroNeek platform, you can assist MSPs in launching their Robotic Process Automation (RPA) initiatives, creating software robots for internal use, preparing for generating revenue by selling productized use cases to existing customers, and developing go-to-market strategies using the business blueprints provided on the platform.
Join us in propelling MSPs to new heights with RPA!
Responsibilities:
•\tBuild and manage a team of Customer Success Managers that work on increasing the company products adoption and usage, as well as improving the business growth potential for our customers.
•\tImplement the product-usage driven CSM approach and the practice of in-deep analysis of the product-usage statistics.
•\tManage and track MSPs progress through journey stages, from onboarding to scaling, with a plan for how each account will reach the next stage in the journey.
•\tBuild and further develop the set of technical activities to be delivered by the CSM at different stages in order to boost the product usage on customers’ side.
•\tImpeccably maintain and oversee the Success Tech Stack (Planhat, Salesforce), ensuring tasks and commitments are fulfilled, zero overdue, and actual client data is captured.
•\tMaintain a clear customer base segmentation based both on product usage level and business status.
•\tCreate the set of activities and deliverables relevant for each segment of the customers base.
•\tDevelop the best practice for tech growth analysis and coach the CSM on deeply ing into statistics to adapt their communication and plans accordingly.
•\tOwn overall relationships with assigned accounts and oversee day-to-day relations, as well as periodic formal business reviews with selected MSPs.
•\tDevelop deep relationships with our MSPs by understanding their business goals and acting as a trusted thought leader and advisor to enable MSPs to leverage ElectroNeek to achieve their targets.
•\tOwn and manage Planhat, our Customer Success Platform. Define Segments structure, suggest changes in data we are tracking and field management process, define recommended task & status update structure.
•\tMaintain, own, and leverage all relevant MSPs metrics, as tracked in our PRM system, and share with leadership and key stakeholders. You know and understand NRR, Upsell, Retention and ready to learn new performance metrics.
•\tOwn and maintain the Knowledge Base in Confluence, structuring materials and creating guidelines for operational progress and new team members' onboarding.
•\tOwn the team coaching and training processes to deliver top results.
•\tMeasure and track team performance indicators and progress.
•\tEngage cross-functionally with Finance, Product, Marketing, Sales, Sales Engineering, and Support teams to ensure MSPs growth and renewals.
Requirements:
•\t2+ years’ experience in Customer Success or Account Management (manager role), responsible for clients’ operations.
•\t5+ years’ experience in SaaS Software industry.
•\tExperience with the MSPs market will be an advantage for candidates.
•\tStrong verbal and written communication, strategic planning, and project management skills.
•\tExperience managing relationships via systems.
•\tAnalytical and process-oriented mindset.
•\tComfortable working across multiple departments in a deadline-driven environment.
•\tActive team player, self-starter, and multitasker who can quickly adjust priorities.
•\tYou’ve worked in a fast-growing tech startup. You know exactly what that entails.
•\tFluent English, second language will be a plus.
•\tReady for remote work: a quiet place with high-speed Internet, PC/Laptop (OS: Windows 10/11 Pro/Mac) and headset.
",
fulltimenyus)
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. We are looking for a Support Associate to join our Customer Success team. In this role, you’ll be on the front line of working with Paladin users throughout their lifecycle. We protect a wide variety of organizations - anything from small accounting firms to fast-growing software startups and mature thousand employee organizations. You will be answering questions and engaging with users ranging from non-technical operation employees to security operations teams and senior executives.
Your role is to ensure customers are seeing enormous value from our suite of cyber solutions and help serve as a trusted “voice of the customer” back to the Product and Engineering teams. We’re looking for creative problem solvers excited to make an impact and translate user feedback into feature requests and bug fixes.
This is an inidual contributor role that reports to the Head of Customer Success.
You should be excited about the idea of stepping into a role where the “perfect” template doesn’t exist and eager to own outcomes in a fast-paced environment with plenty of ambiguity. We’re looking for someone with a growth mindset, a bias towards action, and above all else a problem solver. Culturally, people with low egos, high EQs, intellectual curiosity, and a bit of a tinkerer side tend to feel among their tribe at Paladin.
Compensation: $45,000-$80,000**
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.
Responsibilities
* Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner
* Research issues by testing user flows and clearly document evidence* Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve* Lead demos and onboard companies to Paladin Shield, delivering predictable experiences and strong customer adoption* Lead security consultations with companies that have questions about cybersecurity and their specific security stack* Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally.* Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes. Maintain a list of FAQs.* Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points. Collect customer feedback and synthesize for the team internally on new products and features.* Display empathy for customer needs and keep stakeholders (internal/external) informed.Minimum qualifications
* 2+ years in a support/service environment focused on SaaS or software
* Strong problem solving skills and ability to logically break down ambiguous issues* You enjoy building relationships with customers and solving their problems. For you, positive customer feedback makes you smile and brightens your day.* You lead with patience and kindness, especially when handling tough cases.* Strong ability to prioritize and “get sh*t done”. You possess a strong sense of urgency in driving projects to completion. Can speak to past experiences of getting projects across the finish line repeatedly and on-time.* Strong written and verbal communication skills along with the ability to explain technical topics to non-technical audiences.* You’re naturally curious, love learning new things, and are proactive in sharing knowledge with others.* High tolerance for ambiguity. You should be excited that your priorities will change over time, in large part based on what you see as the highest-impact end user issues that need to be resolved.* Low ego. You know when something is over your head and aren’t afraid to ask for help.Bonus qualifications
* Cybersecurity knowledge or experience
* Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack)* We’d love to hear about how you owned technical customer issues from initial report to resolution* 1-2 years experience at a high-growth and/or early-stage software company is strongly preferredAbout Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.",
fulltime
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. We are looking for an Implementation Manager as a foundational hire onto our Customer Success team. You will onboard companies who have yet to implement Paladin, consult with current users to ensure they’re successful with Paladin, and prove our value to our partners by quantifying how we have lowered their overall cyber risk.
In this role, you’ll be on the front line of working with Paladin users throughout their lifecycle, from initial training to seat expansion. Our users are often SMBs who aren’t technical themselves but are eager to gain cyber security protections (think: office manager at a 20 person law firm; dispatcher for a trucking company). You will be responsible for meeting them where they are, building relationships, and helping them onboard and get the most out of Paladin.
This role will work cross functionally with Operations, Product, Engineering, and Business Development. You’ll have three key goals: one, ensure our customers are seeing enormous value from our suite of cyber protections. This means driving onboarding and engagement metrics in conjunction with Product, and proving to our customers and partners with data how Paladin has helped mitigate their cyber risk. Two, as you build deeper relationships with our customers, you’ll be on the hunt for opportunities to solve additional pain points through products that deepen our relationships and expand our contracts in scope and revenue. And three, you’ll help serve as a trusted “voice of the customer” back to the Product and Engineering teams, as you gather and translate user feedback (including feature requests and bugs), weigh in on product roadmap, and help communicate new feature releases.
This is an inidual contributor role that reports to the Head of Customer Success. As the Success team expands, this role has the potential to grow into a team lead role.
You should be excited about the idea of stepping into a role where the “perfect” template doesn’t exist and eager to own outcomes in a fast-paced environment with plenty of ambiguity. We’re looking for someone with a growth mindset, a bias towards action, and above all else a problem solver. Culturally, people with low egos, high EQs, intellectual curiosity, and a bit of a tinkerer side tend to feel among their tribe at Paladin.
Some examples of projects you will work on in this role include: building and implementing Standard Operating Procedures for how we onboard new companies; writing tickets (we use Jira) for the Product and/or Engineering teams to help them understand discrete product issues that need to be solved; measuring and reporting on the outcomes of user onboarding campaigns in order to improve our conversion rate; running (virtual) training sessions for insurance brokers to communicate the value of Paladin’s platform.
Compensation: $110,000-$150,000*
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.
Responsibilities
*
Onboard companies onto Paladin Shield, delivering predictable experiences and strong customer adoption.\*
Serve as the trusted partner and go-to point of contact for our customers on implementation and onboarding metrics, customer success, and cybersecurity best practices.\*
Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes. Maintain a list of FAQs.\*
Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points. Collect customer feedback and synthesize for the team internally on new products and features.\*
Display empathy for customer needs and keep stakeholders (internal/external) informed.\*
As necessary, roll up the sleeves and solve customer problems by responding to incoming support tickets, phone calls, etc. in a timely, helpful, and professional manner.\*
Over time, if interested and performing well, build and grow an Implementation team, working to hire top performers and guide joiners in their professional development.\Minimum qualifications
* 3-7 years of work experience; 2+ years in an implementation, success, or onboarding role, delivering for external customers. Experience with a SaaS product is strongly preferred.
* Enjoy building relationships with customers and solving their problems. For you, positive customer feedback makes you smile and brightens your day.* Ability to prioritize and “get sh*t done.” You possess a strong sense of urgency in driving projects to completion. Can speak to past experiences of getting projects across the finish line repeatedly and on-time.* Strong communication skills and the ability to explain complex analyses to non-technical audiences. COnfidence in discussing technical frameworks (e.g., APIs). * You’re naturally curious, love learning new things, and are proactive in sharing knowledge with others.* High tolerance for ambiguity. You should be excited that your priorities will change over time, in large part based on what you communicate are the most important things you should be working on.* Low ego. You know when something is over your head and aren’t afraid to ask for help.* Project management experienceBonus qualifications
* Consulting background, sales or similar experience at the enterprise level strongly preferred.
* 2+ years experience at a high-growth and/or early-stage software company.* Experience with our customer communication stack is helpful but not required (ZenDesk, CustomerIO, Jira, Slack).About Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.",
fulltime
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. We are looking for an ambitious Product Manager for our Product team. You’ll work closely with our Co-Founder and CEO, Xing, to transform how cyber risk is managed for millions of organizations.
You should be excited about challenging what’s possible and owning outcomes in a fast-paced environment with plenty of ambiguity. This is a high-impact role with significant potential. We’re looking for a user-obsessed and business-savvy first principles thinker with plenty of raw intellectual horsepower and a growth mindset. You have strong opinions that are loosely held and able to quickly adapt to new information. We value creative problem solvers with the intellectual curiosity to understand not only the products we sell today but the potential for additional future revenue opportunities.
We expect you to articulate requirements and value clearly, prioritize in a structured way, and become an expert on user needs, challenges, and motivations. You are collaborative, goal-oriented, and data-savvy with a bias towards action.
You’ll lead through influence without relying on authority. Culturally, people with low egos, high EQs, innate drives, and a bit of a tinkerer side tend to feel among their tribe at Paladin.
Compensation: $100,000 - $160,000*
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.Responsibilities
* Develop, prioritize, and execute on product roadmap to reduce friction for buyers, brokers, and underwriters in the insurance purchase journey
* Talk to users and turn learnings into features to continuously improve the user experience both online and offline* Write clear product specs that follows the skateboard → car approach to building* Measure funnel performance and uncover pain points in the full user journey through quantitative and qualitative research* Drive new features and products from ideation through launch and work cross-functionally to ensure GTM successMinimum qualifications
* 2+ years of experience in product management
* Strong business acumen and analytical skills* Intuitive understanding of workflows* Eye for what good UX looks like* Excellent communication skills, both written and verbalBonus qualifications
* InsurTech experience
* eCommerce experience* Cybersecurity experienceAbout Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.",
fulltime
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. We are looking for an ambitious Senior Product Manager for our Product team. You’ll work closely with our Co-Founder and CEO, Xing, to transform how cyber risk is managed for millions of organizations.
You should be excited about challenging what’s possible and owning outcomes in a fast-paced environment with plenty of ambiguity. This is a high-impact role with significant potential. We’re looking for a user-obsessed and business-savvy first principles thinker with plenty of raw intellectual horsepower and a growth mindset. You have strong opinions that are loosely held and able to quickly adapt to new information. We value creative problem solvers with the intellectual curiosity to understand not only the products we sell today but the potential for additional future revenue opportunities.
We expect you to build systems and processes that support flawless execution while developing deep customer empathy and generating actionable insights. You are collaborative, goal-oriented, and data-savvy with a bias towards action.
You’ll lead by example and through influence without relying on authority. You’re eager to roll up your sleeves to get things done while also mentoring a passionate team eager to make an impact. Culturally, people with low egos, high EQs, innate drives, and a bit of a tinkerer side tend to feel among their tribe at Paladin.
Compensation: $160,000 - $200,000*
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.Responsibilities
* Develop and prioritize product roadmap to scale adoption of our cybersecurity suite and increase key acquisition, engagement, and retention metrics
* Measure funnel performance and identify points of friction in the full user journey through quantitative and qualitative research* Run end-to-end experiments, including defining requirements, driving cross-functional execution, and sharing insights and results* Drive new features and products from ideation through launch and work cross-functionally to ensure GTM success* Direct and conduct user research, usability studies, data-driven experiments to inform product directionMinimum qualifications
* 5+ years of experience in a PM role
* Proven experience driving product adoption and growth to scale* Strong business acumen and analytical skills* Eye for what good UX looks like* Experience developing, orchestrating, and analyzing user research studies* Excellent communication skills, both written and verbal* Experience working cross-functionally with senior stakeholdersBonus qualifications
* Cybersecurity experience
* SMB experience* Leadership experienceAbout Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.",
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. As a crucial founding member of our BizOps & Strategy team, you will have the opportunity to work on a wide range of high-impact projects that help ensure thoughtful scaling.
You should be excited about challenging what’s possible and owning outcomes in a fast-paced environment with plenty of ambiguity. This is a high-impact role with significant potential. We’re looking for structured thinkers that can comfortably navigate both tactical and strategic projects with plenty of raw intellectual horsepower and a growth mindset. You have strong opinions that are loosely held and able to quickly adapt to new information.
We value creative problem solvers with the intellectual curiosity to understand not only the products we sell today but the potential for additional future revenue opportunities. Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You can bring logical structure to ambiguity and own complex time-critical projects end to end
* You are highly analytical and can build compelling narratives and presentations* You understand how to create win-win situations driven by a deep understanding of incentives and people* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
Compensation: $120,000 - $160,000**
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.
Responsibilities
* Lead cross functional work streams with Product, Sales / BD, Customer Success, and the leadership team that create immediate and long term impact for the business
* Provide strategic support to Customer Success, GTM / Sales, and other stakeholders to drive improved data driven decision making* Build out new operational functions and optimze existing processes* Discover, build, and negotiate strategic partnerships to accelerate Paladin’s growth* Assess new opportunities and develop informed recommendations by sythesizing market diligence and researchMinimum qualifications
* Undergraduate degree
* 2+ years of experience in strategy consulting or finance* 1+ years of experience in startups or industry* Experience implementing strategic and operational initiatives* Ability to build complex models and compelling presentations from the ground up* Excellent written and verbal communication skills* Ability to build trust and credibility with senior stakeholdersBonus qualifications
* Cyber Security / Insurance industry experience
* Experience leading new initiatives from ideation to scaleAbout Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.",
fulltimenew yorknyus / remote (us)
"
To apply, please fill out the following form here (this form is the full application). You’ll hear back from a team member shortly. Thanks for taking the time to learn about Nourish - we’re excited to get to know you!
About Nourish
Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. We are spending more than ever on healthcare, yet life expectancy has gone down multiple years in a row for the first time in a century.
Nourish is addressing this healthcare crisis by helping people eat better. We connect chronic disease patients with a Registered Dietitian via telehealth and get it covered by their health insurance. This helps transform food from the cause of disease to medicine that is the solution.
We launched one year ago and already have >125 dietitians and thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more.
We have millions in revenue, are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $9M from top-tier VCs including Thrive Capital, Y Combinator, Susa Ventures, Operator Partners, and Box Group. Our angel investors include world-class healthcare founders from Rightway Health, Headway, Spring Health, Alto Pharmacy, and more.
Learn more about us in TechCrunch here.
About the Role
As a critical member of our Revenue team, you’ll work to ensure Nourish patients get coverage for the life-changing care they need. This means working cross-functionally with a variety of stakeholders, including our clients, the insurance companies, our dietitians, and the rest of the Nourish team. Getting services covered by insurance is often the most frustrating step in the healthcare process for patients, and we are working hard to ensure that our patients can focus on what really matters — getting the treatment they need —instead of worrying about whether they can afford it.
You will be instrumental in executing Nourish’s ambitious growth targets; you will support a critical function of the organization as Nourish scales its revenue operations and interactions with patients, dietitians, and insurance companies. You will help Nourish provide a world-class experience to its patients both inside and outside of dietitian sessions.
Key responsibilities
* Provide support to clients that have questions about insurance coverage, status of their claims, billing, etc.
* Help prepare insurance claims for submission* Investigate any claims that come back with issues and determine / execute next course of action* Work with insurance companies to better understand coverage for specific clients* Assist in collection of out-of-pocket charges for patients and handle any issues that arise* Identify areas for improvement in our existing workflows and propose solutions to work more efficientlyYou will love this role if:
* You’re passionate about Nourish’s mission. You’re interested in nutrition and are eager to be part of solving America’s healthcare crisis.
* You care deeply about client experience. You want to ensure Nourish clients have a best-in-class experience, which means never being concerned about insurance coverage or surprise bills. You empathize with our clients and their desire (and often need) to get affordable care.* You thrive in a fast-paced start-up environment. You are energized by a rapidly improving (and thus changing) environment. Changes to processes and workflows don’t stress you out — you see them as an opportunity to learn a new skill or improve a client experience.* You are detailed-oriented and organized. You understand that billing and revenue operations have a lot of moving pieces and have tools & systems to stay organized. You get satisfaction out of ensuring nothing slips through the cracks.* You don’t like to settle for ‘good enough’. You proactively identify areas for improvement within current revenue processes and tools and suggest changes when you think they could be better.* You seek out opportunities to take ownership and problem solve. Once you are comfortable with a process, you like being given the opportunity to fully own a workflow and make associated decisions. As long as you have enough support, you like having the opportunity for autonomy and independence.We’d love to hear from you if:
* You have 3+ years industry experience in customer experience / support, billing, revenue operations, business operations, or insurance operations roles and are interested in early-stage startups
* You consider attention to detail to be one of your greatest strengths and can stay organized when you have many workflows to manage and complete.* You are tech-savvy and open to learning and using new technologies.* You love investigating and problem-solving, and get fulfillment from finding creative solutions to tough problems.* You thrive in a fast-moving environment and are not intimidated by ambiguity or change.* You enjoy new challenges and jump in headfirst when facing an issue. You are able to adapt to the situation at hand and can be flexible in your approach when new circumstances arise.* You’re comfortable working with a variety of team members (our patients, insurance companies, our internal team, etc.) and have strong verbal & written communication skills.* You enjoy proactively coming up with solutions when you notice inefficiencies.",
"
Consulting Sales Engineers are highly technical sales professionals who work closely with our Enterprise customers and partners to build large-scale FlutterFlow based applications (e.g. 1M+ users). They help customers maximize their investment in FlutterFlow through technical guidance, solution development, and deep understanding of customer needs.
We’re looking for engineers who are passionate about helping customers build amazing user experiences.
This is a remote position based in US or Americas Region.
What You Will Work On
Pre-Sales
* Collaborates with FlutterFlow and partner sales teams during the pre-sale process by providing industry and technical input for presentations, SOW docs, etc.
Technical Delivery
* Leads meetings with customers and partners to understand customer requirements, business needs, and technical considerations
* Works with FlutterFlow, partner, and customer teams to design, implement, test, and deploy applications and POCs* Learns new technologies and industry requirements based on customer needs and industry trends* Gather customer feedback and identify product needs and blockers. Provide feedback to the engineering team to help inform the product roadmapBusiness Development
* Identifies opportunities to expand and accelerate the adoption of FlutterFlow at customers and partners
* Deliver presentations and represent FlutterFlow at events (e.g. Google Cloud Events, GDG Events, etc.)Partner Enablement
* Helps qualify and onboard partners to the sales and implementation process
* Supports partner enablement by providing training and technical guidance to FlutterFlow partnersWho you are
* 5+ years of enterprise level technical sales, business development, or similar
* 5+ years of experience developing large-scale consumer-facing applications* Very strong Flutter knowledge and experience. You have 1+ years of developing applications with Flutter* You have a solid understanding of patterns/technologies such as REST, Relational/NoSQL schema designs, iOS & Android build tools etc.* Strong customer empathy. You listen, ask questions, and enjoy giving/receiving feedback* You can collaborate across teams and gain alignment among stakeholders* You are resourceful and a problem solver. You have a strong solution centric mindset* You have a BS/MS in computer science or related field. You write code that is well-designed-easy to test, and is easy to add to over time* Understanding of algorithms, data structures, architectural design and best practices* Knowledgeable in agile software development lifecycle and DevOps principles* You are passionate about visual application development and Low Code / No Code technologiesBonus Points
* You’ve worked previously as a FAANG Cloud Sales Consultant, Technical Consultant at Big 3/Big 4 or similar
Benefits
* Live anywhere in the US
* Generous salary and equity package* Full Health/Vision/Dental benefits (US-based employees)* 401k* Flexible Vacation / Sick Leave* Flexible work hours",
"
About the role
We're looking for a highly curious and data driven Business Operations Coordinator to join our team and take on stewardship of some of our key business data points and associated processes.
As our first Business Operations Coordinator, your mission will be to understand, monitor, document, and improve processes around key business data and processes. You should be excited about digging deep into discrepancies (going on a data treasure hunt!), identifying weaknesses in a process and collaborating on improvements, and creating simple and clear documentation. You'll be a great fit for this role if you are invigorated by the prospect of improving your spreadsheet and SQL skills, put value in building and maintaining relationships with coworkers in different departments, and wanting to lead a team driven by process perfection.
What's Firstbase.io?
Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than ten thousand founders from over 170 countries have used our incorporation product, Firstbase Start, to launch their startup. For many founders, \"firstbase.io\" has become what they type into their address bars when they think about incorporating a business.
We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunity to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Manage key business process and data points across our systems
* Collaborate and manage Operations team members to scope, execute, and deliver on internal projects* Identify and implement potential cross-departmental process improvements* Monitor success of executed projects, and iterate as needed* Own the generation and upkeep of process documentation related to your projects and key business data points* Partner with Data, Product, and SupportMinimum requirements
* 1-2 years of professional experience, with at least 1 year of related experience working for a company with a recurring revenue stream preferred
* Proficiency in clear and concise writing* Comfort with tools for data manipulation and visualization (like Excel, Google Sheets, use of SQL, etc.) a plus, the drive to learn or improve in this area is a must* Use data to drive actions and answer questions* Ability to dig into the details of an issue or discrepancy and be ruthless about following it through to the heart of the problem (how ever many layers deep that ends up being)* Able to understand the detailed nuances of data and communicate those to the appropriate audienceSome perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers
If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.
",
englandfulltimegb / remotelondon
"
The role
In this role, you will work directly with the founders and the Engineering to realise the vision to create the best web app development experience in the world.
* Work closely with the founders and the rest of the team in building and updating the product roadmap.
* Work closely with shuttle users and community members to better understand key problems and get the team involved in coming up with solutions to those problems. Balance stakeholder input with effective decision-making.* Establish a good understanding of the users, customers, and market. Collaborate with DevRel to gather user feedback and improve the product.* Set up and maintain a functioning feedback loop from the point where users provide feedback all the way to the design and implementation of features addressing that feedback.* Evaluate product differentiation opportunities and constantly push the product roadmap forward.* Write product specification documents, and communicate requirements to the wider team, ensuring that Engineering is on board with the proposals and implementation timelines.* Establish a deep, intuitive, and trusting relationship with the company leadership to help realise the product vision.* Create and oversee KPIs for Product Teams.* Contribute to the development of monetization plans and proposals, including the identification of target customer segments and pricing models.* Keep abreast of industry trends and best practices, and evaluate potential partnerships and collaborations to support business objectives.Ideal fit
* You have 5+ years of experience as a product manager or software engineer, with a track record in SaaS, cloud or OSS. Startup experience preferred.
* Background/familiarity with Computer Science. We expect you to have a working knowledge of cloud systems and a programming language (preferably JavaScript and/or Rust).* Strong experience with AWS services, micro-service and serverless architecture.* Highly excited to play a central role in the growth phase of a high-performing startup, comfortable with ambiguity, and bringing with you the experience you need to succeed in this role.* We’re looking for someone with excellent written and spoken English and a strong desire to delight customers.* You will be comfortable working with a globally geographically dispersed team, in various time zones.* Convey a strong ability as a player/coach who can jump into the code while also maintaining a high-level view and understanding.",
fulltimeremote (us)
"
The Role
Your role will consist of planning, executing, and monitoring experiments that will spur the growth of our open source community and drive organic traffic to our website and social platforms.
This is an open-ended role with a substantial degree of autonomy. You will own the end-to-end development of QuestDB's growth strategy to increase adoption and user acquisition.
We are looking for an inidual who is passionate about open source and with a creative mindset and intellectual curiosity.
Responsibilities
* Own content strategy to drive organic traffic to our website; technical content planning & SEO optimization.
* Set and monitor growth KPIs for user acquisition.* Owning content pipeline by planning, prioritising, creating, and distributing content for our audience of developers.* A/B test messages, landing pages and channels. Move successful experiments toward content marketing strategy.* Executing and monitoring experiments (paid & organic) for online and offline campaigns.* Analyze all parts of the acquisition funnel, using insights to continuously test campaigns and content.* Execute rapid experimentation across the website and other channels to reach our audience of developers and improve conversion rates.Requirements
* 4+ years of experience in growth, marketing and/or product marketing.
* Proven hands-on experience executing growth strategies from start to finish for B2B SaaS companies.* Experience managing and distributing content on Social Media, websites, newsletters, etc.* Entrepreneurial mindset.* Excellent verbal and written communication skills.* Strong team player who is open to guiding colleagues on your areas of expertise.* Familiarity working with time series databases and proficiency in at least one common programming language are a plus.",
backendcodenverfulltimeus / remote (us)
"
What You’ll Be Doing
Breaking stuff. We need a software engineer to focus on building and automating tests. A top candidate will be able to fix bugs of currently deployed software. This role is a mix of software engineering, DevOps, and testing. The unique part of this role does not lie within writing unit or integration tests but rather mirroring customer use cases – such as testing our satellite tracking, antenna reservation, or satellite command and control services.
Your mission will be to simulate dozens of satellites running operations while also being chaos monkey so our system can remain resilient. Don’t worry, you do not have to be an aerospace expert – satellites are just flying computers that you see every 90 minutes. Additionally, you will oversee testing operational recovery procedures.
Day to day, you will be a part of the engineering team of frontend and backend engineers working in an Agile Scrum environment.
Tech Skills
* Proficiency in Python and Terraform (or relevant IaaC language)
* Experience with AWS services such as Lambda, ECS, EKS, CloudWatch, S3, EFS/EBS, EC2, and RDS* Strong knowledge of containerized applications and serverless architecture* Strong knowledge of designing, analyzing, and troubleshooting APIs services, distributed NoSQL and relational databases, caching systems, event-driven and multi-tier architectures* Strong knowledge of task automation and CI/CD pipeline building, preferably with GitHub actions but not required* Familiarity with Git and GitHub or similar framework for version controlSoft Skills
* Deep technical analysis and troubleshooting skills
* Independent self-starter; able to complete projects on time with minimal guidance* A high standard for software maintainability, quality, resilience, and performance* Strong cross-functional communication between a frontend, backend engineers and product managerBackground Qualifications
* Bachelor’s degree in Computer Science (or related field)
* 2+ years [professional] experience in backend development, DevOps, or other related role. Professional experience can be replaced with a self-starter who has drive, the technical skills, and is obsessed with their product.* US Citizenship or Permanent Residency. We do not maintain security clearances at this time.Why you'll love working at Quindar
* We are a remote-first workplace and value results over where you work from. If you want to work at a WeWork we will make that happen! If not, we provide work from home benefits so you always have a nice place to work, speedy internet, and of course coffee/tea!
* We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow the US federal government holidays.* Mental health is just as important as physical so we provide quarterly health & wellness benefits.* Comprehensive health insurance for you and your family with 100% coverage for employees.* We encourage employees to save for retirement and provide 401(k) matching.* Each quarter we have a 3-day company offsite. Previous locations include San Francisco and Nashville.* Our culture and company is evolving. You will be key in creating the next major or minor version!",
codenverfulltimeus / remote (us)
"
What You’ll Be Doing
Architect, automate, test, deploy, and maintain a well-designed and highly available cloud infrastructure in AWS GovCloud with a focus on security and compliance for SOC2, NIST 800-171, NIST 800-53, and FedRAMP Medium controls.
You will own the cloud infrastructure and its direction. You will help architect secure ingress and egress to customer and vendor data centers in a multi and single-tenant environment. As the team is developing, you will also provide best practices for availability, latency, and performance of services.
Some of your responsibilities will include incident management, supporting a 24/7 on call rotation, and technical troubleshooting of complex enterprise systems. Ideally the system you create alleviates the necessity for action.
You will be a part of the engineering team of frontend and backend engineers working in an Agile Scrum environment.
Tech Skills
* Expertise in most AWS services with a certification in Solutions Architect, Advanced Networking, or Security preferred
* Working knowledge of monitoring tools such as New Relic, DataDog, Splunk, AWS CloudWatch or similar* Proficiency in Python and Terraform (or relevant IaaC language)* Understanding of networking using VPN’s, NLB/ALB’s, HTTPS, TLS, and CDN* Strong knowledge of Kubernetes, containerized applications, and serverless architecture* Strong knowledge of designing, analyzing, and troubleshooting APIs services, distributed NoSQL and relational databases, caching systems, event-driven and multi-tier architectures* Strong knowledge of task automation and CI/CD pipeline building, preferably with GitHub actions but not required* Understanding of Unix/Linux operating systems* Knowledge of cloud security best practices and cost-effective cloud architecture* Use of identity and access management via Auth0 or Okta* Familiarity with Git and GitHub or similar framework for version controlSoft Skills
* Deep technical analysis and troubleshooting skills
* Ability to create disaster recovery plans, network diagrams, and other data, security, and risk mitigation plans* Independent self-starter; able to complete projects on time with minimal guidance* A high standard for software maintainability, quality, resilience, and performance* Strong cross-functional communication between a frontend, backend engineers and product managerBackground Qualifications
* Bachelor’s degree in Computer Science (or related field)
* 3+ years of professional experience as a reliability, systems, DevOps, infrastructure, or platform engineer* US Citizenship or Permanent Residency. We do not maintain security clearances at this time.Why you'll love working at Quindar
* We are a remote-first workplace and value results over where you work from. If you want to work at a WeWork we will make that happen! If not, we provide work from home benefits so you always have a nice place to work, speedy internet, and of course coffee/tea!
* We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow the US federal government holidays.* Mental health is just as important as physical so we provide quarterly health & wellness benefits.* Comprehensive health insurance for you and your family with 100% coverage for employees.* We encourage employees to save for retirement and provide 401(k) matching.* Each quarter we have a 3-day company offsite. Previous locations include San Francisco and Nashville.* Our culture and company is evolving. You will be key in creating the next major or minor version!",
Updated about 2 years ago
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