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Sr. Data Scientist, AI

locations US – Remote

time type Full time

job requisition id R12883

Sr. Data Scientist, AI

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.

This is a really exciting time to be working in Data & Analytics at WEX. We are driving towards our True North vision of providing the right data, in the right place, at the right time so that we can enable and accelerate the journey to being a data-driven organization. There is strong executive support for all things data and it is viewed as a critical component for our enterprise transformation activities. What we need now is someone with a passion for solving problems and driving actionable outcomes with data. You will do this through performing and developing the following competencies: Insights Driven, Stakeholder Aligned, Results Focused, Dynamic Collaboration, Quality Mindset.

What You’ll Do

• Lead the effort to design, develop, and program methods, processes, and systems to consolidate and analyze unstructured, erse “big data” sources to generate actionable insights and solutions through the utilization of 3rd party and custom developed LLMs
• Collaborate with business stakeholders and counterparts from across the organization to define success criteria; collaborate with engineering partners to plan for and deliver productionalized solutions; collaborate with other data scientists and AI specialists to create LLM products and other data science and machine learning solutions
• Develop and code software programs, algorithms, and automated processes to cleanse, prepare, integrate, and evaluate large datasets from disparate erse sources.
• Identify key insights from large data sources; interpret and communicate insights from data and analysis to product, service, and business managers
• Lead projects with both hands-on coding/analysis and thought leadership with a minimum viable product and minimum lovable product mindset leveraging the best technologies and methodologies appropriate for the business need and maturity
• Proactively identify and communicate the challenges, opportunities, risks, and threats associated with project work to ensure the timely completion of the entire product

How You’ll Engage

• Business Value Mindset: Continuously considering how actions lead to business value and balancing benefit versus opportunity cost
• Quality Mindset: Trust in our findings is critical so data and analytic quality is understood and accounted for from the beginning
• Insights Driven: Clear hypothesis and objective driven analytics that help drive our business decisions and ongoing metrics
• Stakeholder Aligned: Understand the needs and audience for deliverables with a succinct and tailored message to maximize impact
• Results Focused: Rigorous focus on how analytics drive the end to end experiences with clear path to production and measurable impact
• Dynamic Collaboration: Drive continual improvement of our teams best practices and processes to power collaboration

Experience You’ll Bring

• 7+ years of relevant work experience (e.g., as a data scientist), including experience applying advanced analytics to planning and infrastructure problems.
  • OR 6+ years of relevant work experience with a Master’s degree in STEM or a related field
  • OR 3+ years of relevant work experience with a PhD in a related field
• Experience creating and productionalizing LLM solutions by fine tuning open source models
• Advanced experience with statistical software (e.g., R, Python) and database languages (e.g., SQL)
• Advanced experience building, cleaning, and testing data quality for data sets preceding modeling
• Strong problem-framing, problem-solving, project management skills, customer service, and communication skills
• Deep understanding of modeling and statistical approaches (e.g. logistic regression, linear regression, random forests, etc.)
• Experience with end-to-end feature development (owning feature definition, roadmap development, and experimentation)
• Experience distilling informal customer requirements into problem definitions, dealing with ambiguity, and competing objectives
• Bachelor’s degree in data science, machine learning, artificial intelligence, STEM, or a related field

What Would Make You Stand Out

• Masters or PhD in a related field
• Combination of technical and business acumen
• Experience with Dataiku
• Experience in Agile methodologies

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.

Salary Pay Range: $123,000.00 – $164,000.00

Senior Data Scientist, New Initiatives

Remote – US

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment and the tools we use were designed with people’s actual needs in mind? Imagine if every minute at work were well spent if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing erse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

How many times you get an opportunity to be at the ground floor on a very big and important mission? What if you get to be one of the top contributors defining the mission, guiding our teams and influencing the direction of Dropbox AI-first mission? As a Sr Data Scientist in Growth/GTM/Monetization for this new ision, you will exactly get to do that. You will join a team of top-tier data scientists and be an inherent part of the product org to create and scale this new business.

As a ground floor opportunity for this startup team, we need this DS to build a top-tier data-informed culture with a strong background on the Growth/GTM/Monetization impacts and execution!

Responsibilities

• You will serve as the Growth/GTM/Monetization data leader in balancing urgency vs. the incredibly high quality bar expected by both our customers and the broader Dropbox organization, through clear and repeatable data informed approach
• You will partner closely with leadership across all functions while being focused on the Growth, Marketing, and monetization team work – Product, Engineering, Design, and Research
• You will have the seat at the table for every key decision for growth and marketing strategies
• You will build the reliable, efficient, and scalable data foundations and daily execution standards, tools, and processes for our AI products’ long-term growth
• You will create a culture of strong technical ownership, resulting in highly reliable products and services at scale
• You will leverage data-driven insights to proactively identify most impactful opportunities, and inform future experimentation design and product roadmaps
• You will perform analytical deep-es to analyze Growth/GTM/Monetization related user problems and opportunities, identify the hypothesis and design & execute experiments with great rigor and efficient data techniques

Requirements

• Masters’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 6+ years experience of leveraging data-driven analysis to influence key business decisions and executives, in Growth, GTM and Monetization fields, preferably in a tech company
• 4+ years serving as a technical leader and having hands-on experiences to work with data scientists, engineers, product managers, user researchers, and designers in Growth, GTM and Monetization fields
• Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction & driver measurable business impact
• Ability to influence prioritization and execution of high impact projects effecting customer experience, monetization, and marketing’s roadmap
• Ability to analyze large datasets, to identify the key success metrics that product teams can take actions upon, with a track record of driving directly measurable product or business impact.
• Be proficient with SQL, Python and other coding languages frequently applied in the growth production environment, with deep understanding of statistical analysis & experiment design

Total Rewards

For candidates hired in San Francisco metro, New York City metro, or Seattle metro, the expected salary/On-Target Earnings (OTE) range for the role is currently $180,200 – $212,000 – $243,800.

For candidates hired in the following locations: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington (outside Seattle metro) and Washington DC metro, the expected salary/On-Target Earnings (OTE) range for the role is currently $162,200 – $190,800 – $219,400.

For candidates hired in all other US locations, the expected salary/On-Target Earnings (OTE) range for this role is currently $144,200 – $169,600 – $195,000.

Range(s) is subject to change. Dropbox takes a number of factors into account when determining inidual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage
• (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
• Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
• Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support

Mental Health and Wellness benefits Free Dropbox space for your friends and family

Additional benefits details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Title: Staff Security Software Engineer – IAM

Location: Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Great Place To Work Certified 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

As a Staff Full Stack Software Engineer working on the Product Security team, you will have the opportunity to directly impact the security of Samsara’s public facing products. You will work cross-functionally to implement secure solutions, focusing primarily on Identity and Access management.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world’s physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win together.

Click here to learn about what we value at Samsara.

In this role, you will:

• Lead cross functional efforts to improve identify and access management within Samsara’s customer facing products.
• Architect and coordinate changes to essential production systems. e.g. the highly available real-time streaming of data from millions of connected devices.
• Design, code, deliver and support mission critical new features
• Champion security best practices, coaching and aligning with partner teams as they build new features
• Partner with Security Operations in implementing effective auditing, monitoring and alerting within Samsara products
• Contribute ideas and feedback that help teams improve processes and architecture.
• Increase visibility and knowledge of best practices to raise the bar across the team.
• Act as a multiplier for the team, elevating the impact and output of every team member
• Influence the vision and roadmap to improve usability, security, scalability and reliability within owned products.
• Champion, model and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 10+ years of experience working professionally with modern development practices
• Mastery of programming/coding practices (Golang and Python preferred)
• 2+ year experience in Identity and Access Management
• Experience designing and architecting large, high-scale systems
• A focus on and desire to mentor fellow engineers
• An ability to estimate, communicate, and deliver upon project milestones with your team
• Demonstrated success delivering solutions via the Agile methodology
• Demonstrated ability to ship production-quality software in a dynamic environment

An ideal candidate also has:

• In-depth experience working with AWS
• Experience with Linux operating system(s)
• Knowledge of SAST/ SCA security tools
• Experience with Application Security concepts and/or familiarity with penetration testing
• Experience with CI/CD tools – Buildkite and Github Actions
• Experienced in variety of cloud and database technologies – GraphQL, Mysql, ElasticSearch
• Strong communication skills and desire to collaborate across teams
• Familiarity with data privacy regulations and compliance
• Confidence progressing vague problem descriptions through to elegant delivered solutions

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$161,920-$253,000 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.

Senior Technical Writer

New York City

The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The Drivers Documentation team is a hands-on and enthusiastic group of engineers who are passionate about teaching developers how to work with data and build applications. We are hiring a Technical Writer, Drivers to help us create world-class documentation for MongoDB’s developer-focused products — in particular, MongoDB Drivers and Connectors.

Our team works closely with MongoDB’s engineering and product organizations to deliver outstanding developer documentation for everyone, regardless of where they are in their software engineering career. Every month, hundreds of thousands of developers turn to our content to help them build microservices, backend and line of business applications, and other projects that are used by millions of people worldwide.

This role can be based out of our New York office or remotely in the US.

The team is responsible for the following documentation:

• MongoDB Drivers, including Node, Java, Go, .NET/C#, and Rust
• MongoDB Kafka Connector
• MongoDB Spark Connector
• MongoDB Guides
• MongoDB Queryable Encryption and Client-Side Field Level Encryption

Candidate Profile

Candidates must have 4+ years of combined experience in one or more of the following roles: technical writer, developer advocate, software engineer, and/or product management. Beyond industry experience, we are looking for someone who is:

• Experienced with developing and shipping modern line-of-business applications OR has extensive experience contributing to complex documentation sites, preferably in a docs-as-code environment
• Experienced with using great developer documentation and educational materials. You are excited to empower other developers by creating best-in-class documentation
• Experienced with and enjoys deep investigations of new technical concepts plus teaching others what you’ve learned
• Eager to keep learning and growing. Passionate about giving and receiving feedback
• Empathetic with developers of different skill levels and backgrounds to understand what they might find challenging

Position Expectations

• Work with technical and non-technical teams to meet the documentation needs of our users
• Research functionality and features and validate it through testing
• Develop sample apps & code examples to help users kickstart their projects or refresh themselves on syntax
• Write documentation for MongoDB Drivers and Connectors. MongoDB develops many official drivers and connectors that users rely on every day
• Develop tools that help us create and maintain content

Success Measures

Within three months, you’ll be comfortable with our tools and writing style and be able to apply them when authoring new content for MongoDB Drivers and Connectors. You’ll also have completed our company’s required technical onboarding.

Within six months, you’ll have gained enough product expertise to propose and deliver new projects while building relationships with the teams that we work with. You’ll also be applying our writing style and coding best practices in both your own work and reviews of your teammates’ work.

Within twelve months, you’ll have taken ownership of a subject area and be able to estimate and deliver the related work. By this time, you’ll have performed a full annual cycle of performance and growth conversations with your manager.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for iniduals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Senior Data Scientist

UNITED STATES – REMOTE

DATA SCIENCE

FULL TIME

REMOTE

Uplift’s mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world’s most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.

Our team is rapidly growing and comes from erse backgrounds of leading technology and financial brands. Our HQ is in Sunnyvale, California with offices in Toronto, Ontario, New York, Reno, Nevada, and Guadalajara, Mexico.

Working at Uplift allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a erse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

As a Data Scientist, you will be responsible for finding solutions to complex challenges that shape Uplift’s future. We currently have one open data science role focused on building credit and fraud models to improve Uplift’s risk decision-making. You will be involved in the entire model-building process, from feature engineering to model production and performance monitoring. Through time you will also get exposed to challenges related to payment processes and loan sale allocation strategies.

What you will do and achieve

• Create actionable machine learning or statistics-based solutions for complex problems, with an initial focus on the mentioned topics above
• Represent data science in the development and implementation of problem solutions
• Collaborate with product and engineering teams to ensure the creation of impactful and actionable data science solutions
• Develop different approaches that balance ease of implementation with accuracy

Who you are

• Master’s or PhD in Computer Science, Physics, Mathematics, Finance, or other quantitative fields
• Minimum two years of experience building machine learning models
• Proficient with Pyspark
• Familiar with A/B testing, and preferably have several years of experience in it

Set yourself apart with

• Experience using Databricks and its capabilities
• Experience working with another BNPL company is a plus

Life at Uplift

• Health Insurance and 401k plan: some plans cover 99-100% premiums for medical, dental, and vision insurance and a 401k plan
• Work/Life Harmony: Flexible, remote-first work culture. Uplift fosters a culture where employees can achieve both their professional and personal goals. This balance is especially true for our working parents
• Shared Success: competitive salary and Pre-IPO stock options
• Health and Wellness Perks: Uplift is proud to reimburse our employees for exercise, wellness products and activities as well as free counseling and coaching for physical, mental and emotional support
• Professional Development: We are committed to the growth and development of all of our employees. Uplift invests in professional conferences, certifications, and training for employees who want to grow in their careers
• Pick-A-Perk: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses

At Uplift, in accordance with the U.S pay transparency laws across various states, we provide the minimum and maximum pay range for each of our levels. This reflects the minimum and maximum ranges for new hire salaries. There are two ranges that reflect positions across all US locations. The first range includes: New York and California whereas the second range includes all other US states. Within each range, there are several different factors that are considered when determining compensation including but not limited to the candidate’s location, title, years of experience, job related skills and relevant education. In addition to the base salary, we offer competitive benefits including medical, dental and vision and pre-ipo stock options.

$130k to $165k

$121k to $152k

We want you!

If you made it this far, chances are you’re as excited about working to change how people experience BNPL as we are — and we love that. Please apply even if you’re unsure about whether you meet every single requirement in this posting. Uplift is looking for smart, intellectually curious people who are invested in our mission, not just those who can “check all the boxes”.

Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.

AI Data Trainer (Coding Expert)

Location: Worldwide – Remote

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

The Business Context

You already use AI in many ways like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.

The Role

As an Expert AI Data Trainer, you will be working closely with a team of other expert trainers, with language models, within protocols developed by the world’s leading AI researchers training the AI to solve complex problems or comprehend concepts using conversations in natural language. Think of it like being a subject matter expert and a coach influencing the way the AI model behaves and processes information in challenging or not so common situations.

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s knowledge, capabilities and conversation skills, continuously to achieve its purpose.

Experience

• Masters/PhD in one or more major areas (STEM or other sciences)
• Background in Math strongly preferred
• Coding/Programming experience
• Research experience
• Teaching experience strongly preferred

Day in and day out, you will:

• You’ll spend the bulk of your time chatting with the AI, helping it analyze swaths of subject areas and distinguish between what is presented as fact vs. context vs. patterns of behavior.
• You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them.
• You’ll spend substantial amounts of time actively trying to break the AI by forcing mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a technology job that accommodates people from erse educational and professional backgrounds but with a balanced mix of subject matter expertise, higher studies, research experience and teaching/tutoring experience. The role relies more on your competencies than your formal experience making it a rare opportunity that’s perfect for those looking to apply their knowledge in the AI space, career transitioners, and those seeking an exciting encore career.

You’re the sort of person who is exceptional at listening and reading for ground-level facts and intended meaning, and you can explain the inferences you made to link the two. Basically, you’ve got the metacognitive awareness to show your work.

Compensation & Career

Compensation

This role pays between $17-$20 / hour to top applicants anywhere in the world. The schedule is flexible and work is around 40 hours / week.

Life & Career

The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

Staff Security Engineer, Application Security

at Trail of Bits (View all jobs)

Worldwide – Remote

About Trail of Bits

Trail of Bits helps secure the world’s most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code.

As a cybersecurity research and consulting firm, our team has worked on some of the most innovative software projects millions of people use worldwide. We help the best companies in the world — Epic Games, Google, Microsoft, Zoom, and others — with their most complex security challenges by designing and building new technology, researching new techniques, and reviewing the security of the latest available products before they hit the market.

Our team considers developing and sharing our knowledge as a natural part of doing business. We push to publish every tool or project so the public — not just our clients — benefit from our expertise and innovations. It’s a practice that’s earned us industry accolades and helped contribute to our double-digit bottom-line growth.

Role

Our Assurance team is responsible for reviewing low-level, high-assurance software in the finance, tech, defense, and blockchain industries. Our evaluations allow our clients to make informed decisions about risk to their systems, including how to minimize or mitigate security issues. Our team is comprised of experts in operating systems, compilers, and cloud infrastructure with a keen eye for applying research and developing custom tools to enhance our reach.

As a Staff Security Engineer, you will be part of a small, dynamic team that reviews highly trusted code, performs architecture reviews or threat models, and other types of security-focused analysis on behalf of our clients. You will provide value to our clients through your expertise and experience to assist the team in helping them find difficult issues. On any given day, you may be building cheats for DRM’d video games, exploiting elevation of privilege vulnerabilities in kernel drivers, or reviewing isolation primitives intended to contain the effects of exploitation.

You will work in collaboration with other assurance engineers to execute successful client projects and to build impactful tools. You will have opportunities to collaborate with our Research & Engineering team to help secure funding from government agencies for software security research that advances the state of the art, both within our team and the industry at large.

Between engagements, we apply our engineering skills to build custom tools to rapidly assess, exploit, or secure the code that we work with. You will also be given time for personal and professional development learning opportunities.

Responsibilities

• Work directly with leading industry teams to review their code and help secure their products.
• Design and implement solutions to difficult engineering and research problems, examples include building a novel fuzzer, static analyzer, or dynamic instrumentation to solve specific challenges.
• Collaborate with engineers in both assurance and research & engineering to maintain and continually improve our existing security tools using modern software engineering practices.
• Develop new security tools by staying at the forefront of security research and integrating lessons learned from our work with clients to build the state-of-the-art.

Requirements

• Experience with low-level or cloud-native software, either as an engineer or security researcher
• Experience in reading relevant computer science academic research
• Background in or prior regular use of programming language theory a plus
• Familiar with the agile development, Github flow, and modern software engineering practices
• Proficiency in one or more programming languages (we use C++, C, Python, Go, Rust, and Haskell)
• Experience with debugging skills and/or experience with reverse engineering
• Proven ability to drive and complete projects
• Attracted to learning new technologies
• Able to communicate complex technical material to clients and funding agencies
• Adept at writing. We highly encourage all engineers to get regular face-time with clients, write company blog posts about their accomplishments, and deliver presentations to the technical community.

The US estimated base salary for this full-time W2 employee role is $190,000-$215,000 not including bonus and benefits. Our salary ranges are determined by role, level, location, and employment type. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by a variety of factors, include but not limited to work location, job-related skills, experience, and relevant education or training.Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Company Perks

• Before, during and after COVID-19, our workforce works flexibly. Many employees choose to work from home around the globe. As long as you deliver against your goals, we encourage you to harness your personal working style to let you work best.
• Liberal expense policy for acquiring the equipment and software that help you do your job. If we need hardware to work effectively, we buy it.
• We offer exceptional and tailored technical, leadership and organizational training for our team members. Everyone is encouraged to identify additional opportunities for personal professional growth with working at Trail of Bits.
• We routinely highlight the amazing work our employees do via our blog, product offerings, and conference talks. We celebrate you!
• We’re at the forefront of a number of markets and have the internal expertise and the ambition to capitalize on those opportunities. Our employees see their work in use and valued by many others.

Highlighting some of our US & Canadian Full-Time Employee Benefits:

• Multiple generous health, vision, and dental insurance plans.
• Ancillary benefits including life and disability insurance.
• Retirement plan with 5% company matching.
• 4 months paid parental leave.
• Moving expenses to NY: $5,000 one-time.
• Charitable donations matching up to $2,000.
• One time $1,000 at home office expense stipend.
• $500/year personal learning & development budget.
• Executive coaching for managers & above.
• Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance.
• 20 days of PTO per year for vacation, sick, and personal time off.
• 15 company holidays per year.
• Carbon offsets for your personal and corporate carbon emissions through Project Wren.

Dedication to ersity, equity & inclusion

Trail of Bits is committed to creating and maintaining a erse and inclusive workplace where our employees can thrive and be themselves! We welcome all persons into our community. We embrace the ersity of gender, gender identity or expression, race, color, religious creed, national origin, ancestry, age, physical and mental disabilities, medical condition, genetic characteristic, sexual orientation, marital status, family care or medical leave status, military or veteran status, or perceived membership in any of these groups.

Ubuntu Security Technology Manager

Location: Home based – Worldwide

The role of a Ubuntu Security Technology Manager

This is an exciting opportunity to work on making Ubuntu the most secure out-of-the-box operating system in the world. You will work alongside fantastic security professionals already onboard at Canonical, and share your time between contributing technically, and managing team members and projects.

The technologies worked on by the security technology team include secureboot, disk encryption, confidential computing, kernel access control, and code integrity. These are developed alongside our partners in other Canonical Engineering teams (Kernel, Snapd, Foundations), the upstream open source community, and our business partners.

As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software security is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

Location: This is a Globally remote role

Key responsibilities

• Build and lead a globally distributed team of engineers through hiring, coaching, mentoring, feedback and hands-on career development
• Support timely delivery of technical solutions to address business needs
• Provide technical thought leadership for your team and others around Canonical
• Advocate and advance modern, agile software development practices
• Grow a healthy, collaborative engineering culture in line with the company values

What we are looking for

• Exceptional software engineering skills – design, document, plan, execute
• Demonstrated experience in managing or leading software engineering teams
• Demonstrated understanding in one or more of the following areas:
  • Secureboot or other UEFI capabilities
  • Code integrity primitives such as dm-verity
  • AppArmor, SELinux or other MAC modules
  • Confidential computing TEEs (Intel SGX, AMD SEV, arm TrustZone or similar)
• WIllingness to travel up to 4 times a year for internal events

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis

and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Sr. Data Scientist

locations

USA Remote

time type

Full time

job requisition id

R3380

Get your career started at eHealth

eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!

Job Description for Senior Data Scientist

At eHealth we are passionate about expertly guiding consumers through their health insurance and related options, when, where and how they prefer. We are seeking an exceptional Data Science Manager to join our growing team, which is developing cutting-edge machine learning products and solutions to drive better and faster decision making within our company and to better serve our customers. This is a fast-paced, collaborative, and iterative environment requiring quick learning, agility, and flexibility.

Responsibilities

• Develop state of the art machine learning models and iterate to push the boundaries on what problems can be solved through data science
• Conduct open-ended data exploration to evaluate and solve complex problems
• Participate in all aspects of the project lifecycle from requirements gathering, data acquisition and preparation, hypothesis generation, ideation, coding, testing, and deployment of data science product
• Develop and implement online and offline testing to test hypothesis
• Work with business partners and cross functional teams to identify opportunities for innovation
• Work closely with engineers to productionize models
• Help foster a culture of supporting business needs when needed by providing data-driven insights

Qualifications:

• Bachelor degree in Computer Science, Physics, Mathematics, Statistics, Data Science or related technical discipline
• 3+ years of industry experience in data science which includes building predictive or descriptive models and designing the associated metrics to evaluate these models
• 3+ years of experience in with Python and scripting languages (Unix shell) as well as solid experience with git
• Experience with A/B and multivariate experimentation design and evaluation, ranking and recommendation systems.
• Experience with ML frameworks, such as Scikit-learn, Spark ML, Tensorflow, PyTorch, etc.
• Proficiency in SQL, experience with distributed systems (Snowflake, Spark), and NoSQL systems (MongoDB)
• Experience collaborate directly with cross functional team such as product, business stakeholders on collecting business requirement and presenting machine learning solutions
• Strong communication and interpersonal skills with the ability to present technical solutions to non-technical audiences

#LI-TB1

#LI-Remote

The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including inidual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

Base Pay Range -$112,600 – $140,800

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

If you are interested in applying for employment with eHealth and need special assistance or an accommodation to apply for a posted position contact us at: [email protected].

Solution Architect – Billing solutions (Remote)

locations

Remote – Other

time type

Full time

job requisition id

R011658

Responsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise

Responsibilities

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
• Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
• Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
• Manage client expectations and ensure project delivery meets goals of engagement.
• Coach, mentor and guide solution teams on recommended methodology practices

Qualifications

Required

• At least 5 years of health care information technology implementation or consulting working experience
• At least 1 year of project management experience
• Ability to communicate effectively with technical, clinical and operational teams
• Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
• Ability to build strong client relationships and delivering client-centric solutions
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Preferred

• At least 2 years experience with Netsmart Avatar solution
• Experience with Healthcare Billing configuration

Expectations

• Travel expected up to 20% of the time as needed
• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel

#LI-remote

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all iniduals. We celebrate ersity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the inidual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Title: Sr. Technical Support Engineer

Location: Reston, VA or Remote

*This position can be remote within US*

What we’re looking for

ScienceLogic is looking for a Sr. Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.

Our Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position.

Who we are

The Customer Success team is composed of groups of highly intelligent and innovative Technical Support Engineers and Customer Success Managers who are dedicated to delivering a customer experience second to none. Each team member is as unique as the projects we work on, but one thing remains the same our commitment and passion to delivering outstanding support and cutting-edge technology solutions for hybrid cloud network monitoring.

What you’ll be doing

We know you love a challenge. And so do we. The entire ScienceLogic team is committed to re-inventing the way organizations everywhere monitor their networks; and as part of the Technical Support team, you’ll have the unique opportunity to provide technical support for our cutting-edge hybrid cloud network monitoring software. The Sr. Technical Support Engineer provides support for ScienceLogic’s entire product suite.

• Acts as a Tier 2 escalation point for advanced customer issues
• Assists with all support cases during periods of heavy volume
• Leads support efforts for customers who have been determined to have Critical value
• Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success
• Actively engages Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned
• Escalates software bugs or feature enhancements to ScienceLogic’s research, development, and product management teams
• Acts as a subject matter expert in more than one area of the product
• Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations
• Proactively looks for ways to improve processes and innovate the support experience
• Builds relationships and partnerships with other ScienceLogic teams
• Mentors and trains new team members
• Proactively shares information and expertise regarding recent fixes, and best practices
• Provides on-call and shift coverage as required

Qualities you possess

The key to being successful in the Sr. Technical Support Engineer role within ScienceLogic is being an analytical thinker and an excellent communicator. You must be passionate about helping customers be successful with SL1. The following skills and experience are also necessary:

• 5+ years prior experience in the support of complex, Linux based enterprise software applications
• 5+ years experience supporting Kafka, Kubernetes & Docker components as part of a larger solution, both On Prem and within AWS environments
• 5+ years SQL experience. You should be able to construct complex SQL statements to query and occasionally update information in a MariaDB/MySQL database
• 5+ years Linux administration. Must be familiar with common administrative commands as well as able to write scripts in one of the major shells
• 5+ years SNMP experience. Must demonstrate familiarity with snmpwalk, mibs and oids
• 5+ years networking experience. Must demonstrate experience with firewalls, routers and general network fundamentals
• Practical experience with DRBD, Corosync and Pacemaker highly desired
• Practical experience with PHP and/or Python is a plus
• Ability to function effectively as Lead in escalated cases working directly with customers and coordinating internal effort to address customer issues
• Ability to multi-task and manage multiple priorities in a fast-paced environment
• Ability to diagnose and solve complex technical issues
• Ability to professionally perform and communicate in stressful and high impacting situations

Benefits & Perks

• A remote-first culture – work from home or come into the office, it’s totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) – take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

www.sciencelogic.com

#LI-Remote

Customer Service Representative Tier 2

• Tampa, FL – Remote OK
• Full-Time

Who We Are

At Wondersign, we improve the commerce experience by connecting brands, retailers, and consumers through beautiful, smart software. We love a good challenge, and we have fun achieving our goals.

Job Description

As a Customer Service Representative Tier 2, you will be addressing a variety of customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience.

Responsibilities

• Fixing technical problems customers may have using the platform or connected services (such as eCommerce websites or POS systems)
• Handling all escalations of technical issues from Tier 1 Agent
• Be able to spot trends or discover patterns
• Identify and escalate bigger issues by working directly with the Engineering teams
• Use email, chat and voice tools to assist customers
• Follow customer service guides/guidelines to resolve problems with the service
• Guide customers to the online knowledge base/share articles for self-help
• Provide friendly and courteous services at all times (use empathy and reassurance model)

Qualifications

• Fluent in English (spoken and written)
• Has been in a technical support role for more than 2 years
• Has a basic understanding of APIs, Spreadsheets (formulas, data formatting)
• Has a basic understanding of websites and web technology such as https/ ftp/ DNS / Firewalls
• Has a basic understanding of eCommerce platforms, point of sale systems, ERP software, and various web platforms (such as WordPress, Shopify, BigCommerce, Magento, or others)
• Excellent written and oral communication skills
• Full-time availability
• Proficient computer Skills (Google Workspace, MS Office)

Here’s How We Work

Offering Freedom & Flexibility. We are a distributed team working from around the globe, and we give our team members a high degree of freedom with many options for remote work. As a team, we take full ownership for our results.

Tackling Exciting Challenges. The retail landscape is undergoing major changes. We come up with new ways brands and retailers can navigate these shifts in consumer behavior to weather the commerce evolution. Then we turn these ideas into beautiful, smart software.

Taking Ownership. We don’t accept the status quo and we challenge ourselves, our processes, our services, and each other to deliver the best possible experience.

Being Truthful & Inclusive. We are transparent in our decisions and our communication, and we value and respect feedback from any source, whether internal or external. We only win as a team, and we understand that everyone needs to stay involved, be empowered, and be held accountable.

The Perks

• Attractive compensation and PTO policy
• Company pays 100% of your medical, dental and vision insurance for Basic plan
• Short and long term disability insurance
• Life insurance
• Company supports professional development for all team members
• Top-notch tech/equipment/software you need to do your job

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Essential Physical & Mental Requirements

• This position will require the following physical requirements; sitting (75%), walking (15%), standing (10%), lifting up to 10 pounds.
• This position will require the following mental requirements; Ability to reason through problems to reach solutions, troubleshooting ability, effective written and verbal communication skills and ability to see, type, speak on phone and work with various departments within the company.

Additional Physical & Mental Requirements

• This position will require the following mental requirements; while performing the duties of this job, the employee is regularly exposed to high pressure to high-stress situations.

Data Scientist

Mountain View, California, United States

Data Science & Analytics

Full time

Description

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a data scientist at BetterHelp, you’ll join a erse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and inidual growth go hand-in-hand.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is looking for a Data Scientist to help us scale and increase our impact. You will use data to drive insight into the product and business. The ideal candidate would have experience analyzing large and complex data sets related to web products. You’ll be doing plenty of data wrangling and post-hoc analysis, both to support product improvements, marketing efficiency, and business decisions.

What will you do?

• Get insight from an enormous amount of data, and take a proactive role partnering with the product team in finding and testing data-driven ideas for improving our products.
• Collaborate with the product team and development team to design effective, statistically rigorous experiments, including simple A/B tests as well as more advanced experiment designs that account for complexities such as network effects.
• Monitor and analyze several product tests with statistical rigor, present the data and insights to the team, and drive product decisions.
• Look at complex problems and come up with testable models and algorithms that have measurable business impact.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people’s lives.

What will you NOT do?

• You will NOT worry about funding. We have startup DNA, but we’re fully backed and funded by our parent company, Teladoc Health.
• You will NOT be confined to your “job”. We believe in nurturing employees’ interests and passions even if some of them lie outside of your core responsibilities.
• You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
• You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to six times per year to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.

Requirements

• BSc/MA in a quantitative discipline such as Statistics, Math, Economics, Computer Science, Operations Research, or Engineering
• At least 1-4 years of experience in a quantitative data analysis role involving user behavior (e.g. marketing, product, UI/UX) and large data sets
• Expertise in statistics, especially as it relates to hypothesis testing and experiment design
• Experience analyzing A/B tests as well as experiments with more advanced statistical methods like difference-in-difference, regression discontinuity, or other methods that deal with network effects or panel data
• Experience building predictive models and causal inference models
• Experience analyzing large and complex data sets to drive business insights and decisions
• Expertise in using tools like R and Python for data analysis
• Proven success supporting or making business decisions based on your data analysis
• Excellent communication skills, with experience simplifying complex topics and communicating technical ideas with non-technical audiences.
• Advanced experience with SQL
• Ability to work in the US, to travel to our Mountain View, California offices up to six times per year and to an additional company offsite.

Bonus (Great to have but not required)

• Experience analyzing two-sided marketplaces
• Experience with B2C, marketplace products
• Experience with BI tools like Tableau and Looker
• Experience with inference models

Benefits

• Competitive salary & equity compensation
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• Unrivaled perks program (including free therapy, UberEats, and more)
• Remote work with regular in-person bonding experiences sponsored by the company
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
• The chance to build something that changes lives and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $90,000-$125,000. In addition to the base salary, this position is eligible for a performance bonus, RSUs, and the extensive benefits listed here (subject to eligibility requirements):

. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and iniduality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Title: IT SaaS Administrator II (Remote, US)

Location: Remote, United States

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

As a SaaS Administrator II, you will be responsible for the administration, management and optimization of our SaaS applications ecosystem. Your primary focus will be ensuring seamless integration, efficient utilization, and secure operations of all our SaaS applications and technology stack. Additionally, your project management skills and automation expertise will enable you to streamline processes, enhance productivity, and drive continuous improvement within our organization. Your strong technical knowledge, coding/scripting abilities, and project management experience will play a pivotal role in optimizing our SaaS environment.

Key Responsibilities

• Administer and manage our SaaS stack, including user management, security configurations, application settings, and integrations.
• Collaborate with IT Leadership to define and implement best practices, standards, and policies around all applications company-wide.
• Ensure the smooth operation and availability of our productivity applications, proactively monitoring performance, troubleshooting issues, and resolving incidents.
• Collaborate with IT Leadership and security teams to implement and enforce security measures, compliance requirements, and data protection policies.
• Configure user access, permissions and security.
• Design and implement integrations, workflows and automations to streamline processes, improve efficiency, and enhance user experience within our technology stack
• Develops comprehensive documentation for SaaS administration processes, procedures, and guidelines as well as mentoring more junior IT team members.
• Collaborate with IT Leadership and stakeholders in SaaS-related projects, defining project scope, managing resources, and ensuring successful implementation and delivery.
• Leverage project management methodologies to plan, execute, and monitor SaaS-related projects, adhering to timelines and quality standards.
• Stay updated with the latest trends, updates, and enhancements in JAMF, Google Workspace, OKTA and automation tools, sharing knowledge and recommending improvements to enhance the SaaS environment.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related experience. Relevant certifications in JAMF, Google Workspace, project management, coding/scripting, and API webhook experience.
• Proven experience (5+ years) as a SaaS administrator, with expertise in MDM (preferably JAMF), Okta (UD, SSO and MFA), Google Workspace administration including DLP and other SaaS applications administration.
• Strong knowledge of MDM, including device management, policies, profiles, and application deployment for macOS and iOS devices.
• Proficiency in Google Workspace applications, including Gmail, Google Drive, Google Docs, Google Sheets and Google Slides.
• Experience in automation and scripting, with proficiency in coding languages such as Python, Google App Script, JavaScript and/or Bash scripting.
• Strong project management skills, with experience leading and managing SaaS-related projects, from initiation to completion.
• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Familiarity with IT service management (ITSM) frameworks and ticketing systems for incident and request management.
• Proactive mindset, continuously seeking opportunities for process improvement, automation, and optimization within the SaaS environment.

#LI-DB1

Benefits & Perks

• Competitive salary, corporate bonus program, equity position in a start-up company
• Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
• Company-paid 12 weeks parental leave policy
• The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
• Paid Time Off
• Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified iniduals with known disabilities under applicable law.

Service Administration Specialist

locations USA-REMOTE

time type Full time

job requisition id 861693

Service Administration Specialist

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Kimberly-Clark’s Global Business Services (GBS) operates across 5 sites with 1000+ employees globally. Business functions/processes within the GBS scope include Record-to-Report, Purchase-to-Pay, Order-to-Cash, Treasury Operations, FP&A Operations COE, Master Data Management, Real Estate and Facilities Management. GBS is focused on developing its business partnership capabilities through expanding service offerings for the business across core and enabling services and enhancing partner experience; with the intent to deliver cost savings to the enterprise by reducing complexity, delivering services more efficiently and effectively, and freeing up capacity to enable business teams to focus on growing our business profitably.

Role Accountabilities:

This role takes work direction from the Associate Director, GBS Operational Excellence and is responsible to support the creation, enhancement or maintenance of the GBS Service Management processes, content, capabilities and governance with specific focus on GBS Operational Excellence.

The role works closely with the leaders across GBS including the Transformation Services team, GBS Extended Leadership Team, Regional Process Leaders, Change & Communication Hub and Operational Excellence Teams – with specific direction from the Associate Director of Operational Excellence and/or Service Management Analyst

• Support the creation, enhancement, or maintenance associated with the GBS service catalogs, tools, and repositories
• Track and/or report Op Ex initiatives
• Provide periodic support to onboard / train new GBS leaders and/or 3rd party partner resources
• Embrace new technologies, tools, application and know-how as needed for GBS
• Support ad-hoc assignments across the GBS TOPS Team (Transformation Services, Operational Excellence, Process, and Strategy
• Support the preparation of the four GBS regional Business Continuity Plans
  • Verification and documentation of data for BCP updates
  • Work closely with the GBS BCP leader to establish on-going update processes
• Administrative Lead
  • Centralize the review of and grant access, as applicable, to GBS systems (Celonis, IDM asks, etc) – a new service offering for the broader GBS Team
  • Prepare or proof Op Ex presentations (monthly reporting for our leadership ppts, presentations completed for new project / intake discussions)

About Us

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications:

• 3+ years’ experience in administrative management, customer experience management and/or customer experience related data/content management
• Advanced skills in MS-Excel, MS-PowerPoint, SharePoint, PowerBI (preferred)
• Excellent oral and written communication

Total Benefits

For a complete overview, see www.mykcbenefits.com

Veterans and members of the Reserve and Guard are highly encouraged to apply.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the erse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 for assistance. You must include the six digit Job # with your request. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

#LI-Remote

USA Grade 15 non-exempt

Primary Location USA-REMOTE

Additional Locations

Worker Type Employee

Worker Sub-Type Regular

Time Type Full time

Senior Smart Contract Auditor

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

The role:

We’re seeking senior auditors and developers with smart contract auditing experience/knowledge to join our team. You’ll work on projects written in Solidity and Cairo. Knowledge of Rust and/or GoLang is a great plus. We are looking for someone who understands the Ethereum Virtual Machine, Yellow Paper, and the Solidity language. You’ll get the opportunity to work at the bleeding edge of Blockchain technology and interact with different teams working in every aspect of Ethereum and StarkNet.

Responsibilities:

• Work directly with protocols in the Ethereum and StarkNet ecosystems to review their code and help secure their protocols;
• Collaborate with teammates to maintain and continually improve our existing blockchain security tools using modern software engineering practices;
• Develop new blockchain security tools;
• Engage in meetings with clients to discuss security and best practice improvements.

Requirements:

• 3+ year(s) of experience in Solidity security analysis;
• Solid understanding of the Ethereum Virtual Machine and Yellow Paper;
• Fluency in Solidity development and the deployment of smart contracts;
• Detailed understanding of common smart contract vulnerabilities;
• Fluency with common tools and frameworks used for the development and security analysis of smart contracts;
• Strong debugging skills and/or experience in reverse engineering;
• Basic knowledge of Cairo and Starknet.

Nice to have:

• Multiple years of prior experience in traditional cybersecurity (before transitioning to the blockchain space);
• Experience in Cairo development;
• Solid understanding of StarkNet;
• Good written and verbal communication skills;
• Understanding of most common DeFi applications.
• A portfolio of blog posts or presentations on DeFi or security-related topics;
• Publicly visible audit reports in your portfolio.

Perks and benefits:

• Fully remote
• Flexible working hours
• Plus equity

Keep up to date on what we are working on by following us on our social channels

Title: Data Scientist

Location: US National

• Fully Remote

Description

Our company is seeking a highly skilled Data Scientist to support our contract with NAVIFOR. As a Data Scientist, you will be responsible for analyzing and interpreting complex data sets, developing predictive models, and communicating findings to both technical and non-technical stakeholders.

Responsibilities Include:

• Consult on using business intelligence data for predictive analytics and facilitating implementation of new tools, including Power Apps, Power Automate, Power BI, JavaScript, and SharePoint Framework.
• Administer quantitative and qualitative modeling techniques to data through the use of DoD Cloud tools.
• Apply analytical best practices for data collection, aggregation, normalization, and analysis.
• Analyze and process data, while creating and maintaining models and report templates and developing dynamic, data-driven solutions using DoD Cloud technologies.
• Recommend appropriate performance measures to be produced, including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Mentor and provide guidance to fellow team members.
• Provide business clients with detailed, actionable reports documenting the findings from data processing and data analysis for the Knowledge Management Program.
• Bring your analytical mindset and passion for change to transform the defense industry for the better.

Requirements

• 2+ years of experience developing front end interfaces with JavaScript
• 2+ years of experience developing SharePoint applications
• 2+ years of experience working in a customer facing role
• Experience in working as an integral part of a team, including delivery
• Experience with software development, including Agile development
• Secret clearance
• Bachelor’s degree

Additional Qualifications:

• Experience with SharePoint Online capabilities of Power Apps, Power Automate, and Power BI
• Experience with modern web frameworks, including React, Vue, or Angular
• Experience developing applications using the SharePoint Framework (SPFx) web part model
• Experience with DoD software development
• Experience with Jira and GitHub
• Knowledge of web design principles, including navigation, usability, and accessibility
• Possession of excellent verbal and written communication skills

Title: Adobe Campaign Classic Developer

Location: United States

C: 7.16

Job Summary:

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 10+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

o 8+ years of experience in Adobe Campaign Classic.

o Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.

o Hands-on experience in setup of offer management and real-time communications using message center.

o Hands-on experience in setup of web applications, surveys, external account configurations.

o Hands-on experience in setup of recipient & customer data schemas, technical & campaign workflows.

o Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.

o Hands-on experience in development of marketing campaigns/workflows.

o Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

o One or more certifications in Adobe Campaign Classic

o Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target

o Any additional certifications in Adobe Marketing Cloud solutions products

Education

o BS or MS in Computer Science or equivalent work experience

o Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Employee Status : Full Time Employee

Shift : Day Job

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Be aware of fraudulent offers!!

Cognizant does not charge anything at any stage of the recruitment process and has not authorized any agencies or partners or iniduals to charge any fee at any stage of the recruitment process. In case you receive offers that you suspect are fraudulent, please email us at [email protected]. By this, we want to avoid and prevent unaware prospective candidates from falling victim to these scams.

Kindly note that any payment made to either iniduals or agencies for gaining employment at Cognizant, will be at your own risk & volition and Cognizant cannot be held accountable for the same.

Hello. We are ShipHero (https://shiphero.com). We have built a software platform entrusted by hundreds of eCommerce companies, large and small to run their operations and we continue to grow. About US$5 billion of eCommerce orders are shipped a year via ShipHero. Our customers sell on Shopify, Amazon, Etsy, eBay, WooCommerce, BigCommerce, and many other platforms. We’re driven to help our customers grow their businesses by providing a platform that solves complex problems, and is engineered to be reliable and fast. We are obsessed with building great technology, that is beautiful, easy to use, and is loved by our customers. Our culture also reflects our ethos and belief that by bringing passionate, talented, and great people together – you can do great things.

Our team is fully remote, the company has always been remote. We communicate regularly using video chat and Slack and put a strong emphasis on asynchronous work so people have large chunks of uninterrupted time to focus and do deep work.

We are seeking an experienced Site Reliability Engineer to join our growing team. We are looking for someone with a recent track record of building and maintaining complex infrastructure within AWS (Amazon Web Services). You would be a fundamental team member, focusing on building a solid foundation for the platform. We seek excited and driven people to continue growing with the experience of working with talented engineers and helping others improve.

About You

• You understand that great things are accomplished when people and teams work together.
• You feel comfortable owning processes and tools for deploying to production and scaling.
• You understand modern web architectures and tiers.
• You have a solid understanding of security best practices.
• You take pride in your craft.
• You have made (a lot of) mistakes and, most importantly, have learned from them.
• You are comfortable and even enjoy mentoring others in different skill sets.
• You have worked on medium and large projects that have gone to production and lived there for a while.
• You have a passion for automating, developing, and improving complex workflows.
• You have strong scripting skills

Tech Knowledge

We are looking for 6+ years of production experience with AWS and:

• Aurora RDS (MySQL), Lambda, S3, SQS (Simple Queue Service).
• Practical application with Infrastructure and Application Monitoring (We use Sentry, Honeycomb, and CloudWatch).
• Comfortable debugging running applications for memory leaks, CPU, and usage, especially under Apache, mod_wsgi, Nginx, and Gunicorn.
• Broad knowledge of AWS cloud security (AWS Inspector, Guard Duty. WAF & Security Hub), infrastructure-as-code.
• The skills to write infrastructure-as-code and automate routine activities.
• A record of working with distributed teams across an organization to achieve goals.
• Python (preferably 3.6+).
• Terraform including authoring modules.
• Docker and building images including multi-stage with secrets
• CI/CD automation (we use GitHub Action, AWS CodeBuild, and CodePipeline)

The Role

Provide hands-on configuration, setup & maintenance of our development, and production environments.

Collaborate with other teams on monitoring & debugging solutions.

Developing, automating, and operating our cloud infrastructure platform.

Respond to incidents, ensuring the restoration of services when required.

Contribute to the team’s backlog of activities.

Be part of on-call support.

Automate yourself and others out of everyday tasks.

Ability to estimate effort and ship on an agreed schedule. Comfortable pushing yourself and your team members when challenges pop up.

Learn and push those around you to do the same – this is a craft that you’re constantly improving upon.

Implement solutions that are pragmatic to get the platform built.

Have the confidence to work with experienced and talented people to build great things; you are not a ‘rock star’ but a team player that takes the initiative.

We want everyone to be self-sufficient and firmly believe how we collaborate & communicate is of significant importance. Here is a glimpse of how we roll: https://shiphero.com/careers/communication-guidelines/

Game Data Analyst (fully remote)

Position

SOFTGAMES is currently looking for a passionate and proactive Game Data Analyst (f/m/x) to strengthen our Mobile Games Business Intelligence (BI) efforts. You interact with other Game Data Analysts, Producers of multiple games and key players across the company to provide a broad and detailed understanding of our user base. Our goal is to create the best experience for our players.

The ideal candidate will be a data-driven advisor who enjoys deep ing into our games, has the ability to do independent research and generate insights from large data sets as well as a hands-on attitude of servicing daily data requests and analyses.

This role requires excellent understanding of SQL and other query languages, and enjoys combining analytic skills with business acumen to provide our game teams with the data and insights that will drive the continued success of our games.

**Qualified applicants will be expected to complete a test. This is a fully remote, full-time, permanent position.

Your role:

• Make our Instant Mobile Games even more successful by delivering insights into player behaviour
• Extend our BI systems
• Perform hands-on research, data exploration and analysis of key performance indicators
• Communicate, define and create clear and unambiguous visualizations of your results/analysis
• Identify and report actionable insights and make recommendations
• Other areas of data-driven reporting, analysis and investigations as they are required
• Work with teams and iniduals across the company

Your profile:

• University degree in the fields of Mathematics, Statistics, Data Science or comparable qualification
• Advanced knowledge of SQL
• Experience with Product-centric view of data (value oriented not task oriented)
• Good understanding of product life cycle
• Working knowledge in some data analysis and reporting tools (Eg. Tableau, or similar business intelligence tools)
• Experience with data discovery, visualization and dashboards
• People-oriented, a team player with excellent communication skills
• Fluent in written and spoken English

Big Plus:

• 2+ years of experience working as a Data Analyst for Free-2-Play (F2P) mobile games
• A passion for casual games
• Python knowledge is a plus

Benefits

SOFTGAMES offers a competitive package, including:

• Remote first – We have a flexible working setup. Either fully remote wherever you are or on-site in our modern office in central Berlin – You decide.
• Flexible working hours – Structure your working hours to your needs. No crunch, no overtime!
• Generous vacation regulation no matter where you are!
• Home office allowance – Working from home but something is missing? We offer a budget to make your home office as productive as possible.
• Further Training – Everyone at SOFTGAMES is offered training opportunities to strengthen their skills or learn something new!
• Studio – We’re a remote-first company but also offer a super modern office with state-of-the-art tech, based in the center of Berlin.
• Equipment – Choose between a MacBook Pro or Lenovo Laptop.
• Meal allowances – A monthly budget is additionally granted to be spent for your lunches.
• Wellness Benefits – Access to Virtual Yoga, Meditation, and more to stay healthy!
• Monthly extra grant for home office electricity + internet costs.
• Swag – Enjoy our stylish Hoodies, Bags, Mugs, etc.
• Christmas gifts – A tradition of unique and rewarding Christmas gifts.
• Offsite Retreats – Twice a year the entire company gets together to learn, share ideas, focus on the future, and celebrate our successes. Our events in general are epic but our off-site Retreat is one of a kind.
• Team events – We have regular Casual Fridays, virtual Game Nights, Pub Quizzes, Team lunches and much more

About SOFTGAMES

SOFTGAMES is the leading instant gaming company. We develop casual, truly social games that can be played instantly across all devices. Our hypersocial blockbuster game “Bubble Shooter Pro” became a global top grossing game on Facebook and is played by millions of people around the world every day. We partner closely with Facebook, Samsung and more to craft the next generation of instant games that billions of people can play together. SOFTGAMES is a remote first company and the home of 100 people from all over the world. We believe in proactive, independent teams with the freedom to take initiative, challenge the status quo, and with the mission to create fun and everlasting Instant Games.

At SOFTGAMES, we believe that different perspectives and background in our teams contribute to the quality of our work. We value ersity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion / worldview, disability, age as well as sexual orientation and identity.

DevOps Engineer

• United States – Remote OK
• Full-Time

Position Summary

Cold Iron is seeking an experienced DevOps Engineer to join our world class team working on our upcoming game.

Do you feel you’re at your best when you’re supporting others? Would helping folks to build games help get you out of bed in the morning? Do you want to work with a top-tier team to make great games? We want to hear from you!

Your Day to Day

You can expect to be responsible and accountable for the following:

• Manage Cold Iron’s existing CI infrastructure
• Manage Cold Iron’s Build and Release process.
• Identify and implement methods to create a more agile and scalable development flow.
• Communicate effectively with your peers and colleagues including QA and Production.
• Be comfortable being the go to inidual for all things DevOps
• Provide technical assistance by responding to inquiries regarding errors, problems, or questions with programs

Your Career Progression

Do the best work of your career! No, really, that’s what we expect of you. Come aboard and work with a team to improve their craft and become better game developers. Your portfolio of experience will grow, and the size of the audience you reach will expand exponentially. The small team atmosphere allows you to contribute more and have greater ownership over what you do day to day.

Requirements

• Love of games
• A minimum of 5 years of DevOps experience
• Ability and drive to contribute towards and advance all aspects of DevOps
• Work independently and efficiently under deadlines
• Excellent analytical skills
• Eagerly responsive (during work hours!)

Would Love to See

• Game Industry Experience
• Experience with TeamCity
• Experience with Unreal Engine
• Experience with a variety programming languages (e.g. Python, C#, Go)
• Familiarity with automation including testing pipelines

Education

• Bachelor’s degree in computer science, mathematics, physics, or related degree
• Or equivalent industry experience

Location

• This position is fully remote and open to applicants across the country.

Salary Range

• $110,000 – $140,000

About our Location

Cold Iron is a team of passionate game developers. We’re a erse group with decades of experience developing and launching award-winning shooter, MMO, and action titles on PC and console. We launched Aliens: Fireteam Elite in August 2021 to critical acclaim and to a very devoted fan base.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Cold Iron, we are committed to creating a erse and inclusive environment and strongly encourage you to apply.

Exceptional employee benefits, Remote work; 18 days PTO first year in addition to 11 paid holidays plus company-wide shutdown between Christmas and New Year’s Day; Robust Medical, Dental, Vision insurance coverage for entire family; Company matched 401k vested immediately; Flex Spending Accounts, annual stipend to help cover work from home expenses, ultra-creative environment.

Dir Infrastructure & Information Security

Job Category: Information Technology

Requisition Number: DIRIN001881

• Full-Time
• Remote, United States
  United States
• Travel Required: Yes

The Director of Infrastructure and Information Security is responsible for providing direction, leadership, and governance to teams responsible for all aspects of our networking, computer and storage infrastructure across our data center and cloud instances. This role takes leadership responsibilities in partnering with key vendor partners across our data center host, cyber operations partner and core infrastructure operations partner. The team includes infrastructure and security engineers as well as system administrators in addition to partner resources.

Key Responsibilities

• Oversee delivery of projects associated with modernizing our technology and improving the scale of our systems, in partnership with our software product teams and their associated goals.
• Oversee all infrastructure and information security processes, controls, performance metrics, and associated continuous improvement initiatives.
• Select enabling technology for infrastructure and information security needs.
• Partner with the Enterprise Architecture team to establish/maintain all architectural aspects of the company’s infrastructure and cyber maturity.
• Define/grow cyber maturity program inclusive of assessments, frameworks and prioritized improvements
• Establish/maintain strategic vendor relationships integral to the team’s success in meeting/exceeding company expectations.
• Hold managed service provider accountable for achieving SLAs aligned to enterprise information delivery.
• Own cybersecurity incident response plan.
• Propose staffing structures with a focus on optimizing scale, cost, quality and speed.
• Ensure uptime of critical systems using proper redundancy, monitoring, and proactive problem management/maintenance.
• Set team goals aligned with company objectives.
• Lead budgeting, forecasting, and attainment oversight for enterprise information management cost centers.

Education & Experience

• Bachelor’s degree in a related field is required.
• 12+ years’ proven experience in enterprise information engineering leadership roles.
• Proven track record of successful delivery of global corporate programs (cloud migrations, technology stack upgrades, cyber programs, etc).
• Experience designing solutions in accordance with tiering model for cost and performance considerations.
• Experience with enterprise cybersecurity responsibilities.
• Experience working with large cloud providers and managed service providers.
• Management experience within an equivalent-sized organization.

Knowledge, Skills & Abilities

• Ability to attract talent, encourage the organization, and develop the next generation of leaders.
• Ability to build trusting, significant relationships with peers and partners, both internal and external.
• Excellent track record in collaboration.
• Skilled in cloud iAAS and pAAS design principles with a focus on scale, reliability, performance, and maintainability.
• Ability to manage distributed teams across multiple time zones serving country-level unique business needs.
• Skilled in CICD technologies and concepts.
• Skilled in vulnerability and threat management assessments.
• Ability to develop an infrastructure technology roadmap.
• Be open to continuous learning and committed to ongoing self-improvement.
• Initiate and participate in interpersonal efforts to improve overall group productivity and test effectiveness. Contribute to overall test strategies.

Business Travel

• This position requires the ability to travel up to 25% of the time.

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other iniduals in person and electronically.

Pay and Benefits

For Washington State or jurisdictions that require the publication of salary ranges, the full base salary range for this position is $156,135 – $260,225. For this position, new hires generally start between $156,135 – $200,000. Coinstar utilizes geographically based pay ranges, within the United States, which allow us to pay competitively and consistently based on location. Within the range for the applicable geographic area, inidual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. In addition, Short-Term and Long-Term bonus incentives are a part of the total compensation package and are based on Company and Inidual performance.

We believe that continued good health, financial security and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:

• Health & Wellness Coverage Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance and Life Insurance.
• Retirement Savings Traditional and Roth 401(k) plans with a company match that immediately vests.
• Paid Time-Off PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
• Other Perks and Benefits A generous Corporate Matched Giving plan and an Employee Assistance Program.
• Work Environment We offer a casual and flexible work environment with work from home options.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Travel Required

Yes. Travel up to 25% of the time.

Database Administrator

Remote/ Work Anywhere

REMOTE

Tbilisi, Tbilisi, Georgia

Infra (Internal IT)

Full time

We are looking for a highly skilled and knowledgeable Database Administrator (DBA) to join our Infrastructure Team. In this role, you will be responsible for configuring and maintaining highly available PostgreSQL and Clickhouse databases. Your expertise will play a crucial role in ensuring the reliability, performance, and scalability of our database systems.

CloudLinux is a global remote-first company. We are driven by our principles: Do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure everyone is successful. We are truly a great place to work.

You can find more details about the company on our branded website at cloudlinux.com

What you’ll do;

• Perform regular database maintenance, search for weak points (shortcomings) of the existing architecture, provide solutions or workarounds and help implement them
• Document databases of existing services and applications
• Maintain user access rights and security of databases
• Define key database monitoring metrics and define action plans to avoid/fix possible problems
• Write standard operating procedures for recurring tasks, maintenance and recovery works
• Advise users on the subject of database optimization and writing DB queries

Requirements

To be successful you should have;

• 1+ years of ClickHouse DB administration experience
• 2+ years of PostgresSQL DB administration experience
• Experience in configuring a database in a high availability architecture
• Experience in database backup and recovery
• Experience in database optimization for different load profiles
• Experience writing technical documentation in English
• Upper-intermediate level of English knowledge

Will be a plus:

• Experience in automating data loading from different sources.
• Experience with Ansible, Terraform.

Benefits

What’s in it for you?

• A focus on professional development;
  • Training reimbursements
  • Mentor programs
  • Knowledge-Exchange programs
  • Interesting and challenging projects
• Flexible working hours
• Paid one month vacation per year and unlimited sick leave
• Medical insurance reimbursement
• Co-working and gym/sports reimbursement
• The opportunity to receive a reward for the most innovative idea that the company can patent.

By applying for this position, you agree with Cloudlinux Privacy Policy and give us your consent to maintain and process your personal data with this respect. Please read our Privacy Policy for more information.

Senior Staff Data Scientist

Remote, United States

Regular

Engineering

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

We are looking for a Senior Staff Data Scientist for Ecosystem. You will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a erse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What you’ll do:

• Build a deeper understanding of our Pinterest ecosystem. This person will work with Core and Monetization leaderships and will require a very senior person to effectively cut through the noise and influence across pods and orgs. Sample projects:
  • Tradeoff between organic and ads
  • Relationship between engagement metrics & monetization
  • The value of repin behaviors to purchase decisions
  • Levers to move enterprise metrics
• Develop best practices for instrumentation and experimentation and communicate those to product engineering teams to help us fulfill our mission – to bring everyone the inspiration to create a life they love
• Bring scientific rigor and statistical methods to the challenges of product creation, development and improvement with an appreciation for the behaviors of our Pinners
• Build and prototype analysis pipelines iteratively to provide insights at scale while developing comprehensive knowledge of data structures and metrics, advocating for changes where needed for product development
• Work cross-functionally to build and communicate key insights, and collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest

What we’re looking for

• 10+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
• Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modelling, Forecasting, Econometrics or other related fields
• Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
• A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
• Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
• Excellent communication skills and ability to explain learnings to both technical and non-technical partners
• A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions

This position is not eligible for relocation assistance.

#LI-REMOTE

#LI-JT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$158,950—$327,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Title: Information Security Analyst III

Location: Remote

Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives apply to join our team.

SCOPE OF ROLE

Working as part of the Information Security team within the Technology office at Bright Health, the Information Security Analyst III will report directly to the AVP of Information Security and will be responsible for leading day-to-day IT compliance, data governance, audit activities (internal and external), and supporting security operations. The role will include primary responsibility for identifying, analyzing, and influencing the management of information risks across the organization in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

ROLE RESPONSIBILITIES

• Collaborate to define IT security standards and develop supporting organizational policies.
• Perform security and compliance assessments on new and existing systems, processes, and technology.
• Support vendor due diligence process and help to lead and define overall third-party risk management efforts.
• Work with various business units to identify and facilitate the implementation of appropriate controls to effectively manage information risks.
• Lead internal and external audit processes for relevant compliance concerns including SOC2, and HIPAA requirements.
• Maintain IT/InfoSec risk register and communicate risk findings to risk owners and business leaders.
• Perform periodic gap assessments to validate compliance on an ongoing basis.
• Stay up to date and informed on developing regulatory concerns and changing IT and information security trends.

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Seven (7) years of relevant work experience required.
• Bachelor’s degree in Information Security or related field; or equivalent work experience required.

PROFESSIONAL COMPETENCIES

• Knowledge and experience in information security and privacy laws, access, release of information, and release control technologies.
• Knowledge and experience in general electronic health information access, release of information, and release control technologies.
• Ability to analyze the nature and classification of health data and the status of the person or entity requesting the electronic health data. Determine which provisions in HIPAA or security policy apply to the data, determine if other state or federal laws, rules, or regulations conflict with the applicable provision of HIPAA or policy; Determine if there are court decisions that address the issue; and recommend procedures or processes that reduce or eliminate the conflicts in law and assure compliance with applicable statutes and/or regulations.
• Demonstrated organizational, facilitation, presentation, and project management skills with excellent written and verbal communication skills.
• Ability to develop and/or modify policies and procedures within the confines of current law and management objectives.

LICENSURES AND CERTIFICATIONS

• ISACA, GIAC, OCEG, or (ISC)2 Certification preferred.

WORK ENVIRONMENT

• The majority of work responsibilities are performed remotely from home, or in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer.
• Some travel may be required.

As an Equal Opportunity Employer, we welcome and employ a erse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Title: Senior Security Data Engineer

Location: Remote, Global

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Senior Security Data Engineer

This position is 100% remote.

What we are looking for

Driven by incredible growth in our customer base and product, we now need to evolve our existing modern cloud Data Platform into a modern cloud Big Data Platform with capabilities to store, transform, and model data outside of the confines of a traditional Data Warehouse. We are searching for a Senior Data Security Engineer that dedicates their time and expertise to keep the Data Platform secure from an internal- and external perspective. This role requires a strong background in Data Engineering and Data Security.

This role requires an analytical and business-oriented mindset with the ability to implement rigorous database solutions and best practices in order to produce and influence the adoption of strong quality data insights to drive business decisions in all areas of GitLab. The Senior Data Security Engineer will be dedicated to keep data safe and will be the extra set of eyes in the team. You will be responsible building new pipelines and infrastructure, ensuring the pipelines are encrypted and safe.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfil your role.

The Senior Data Security Engineer role extends the Data Engineer role.

Job responsibilities in scope:

• Works together with the GitLab security department to keep our Data Platform secure from an internal- and external perspective.
• Establish policy and data security controls to protect data in our Data Platform.
• Ensures the compliance of policy, processes and procedures.
• Assess security effectiveness of our Data Platform.

We’re looking for:

• 3-5 years minimum, hands-on experience deploying production quality code
• Professional experience using Python, Java, or Scala for data processing (Python preferred)
• Knowledge of and experience with data-related Python packages
• Demonstrably deep understanding of SQL and analytical data warehouses (Snowflake preferred)
• Hands-on experience implementing ETL (or ELT) best practices at scale.
• Hands-on experience with data pipeline tools (Airflow, Luigi, Azkaban, dbt)
• Experience with Salesforce, Zuora, Zendesk and Marketo as data sources and consuming data from SaaS application APIs.
• Share and work in accordance with our values
• Constantly improve product quality, security, and performance
• Desire to continually keep up with advancements in data engineering practices
• Catch bugs and style issues in code reviews
• Ship large features independently
• Successful completion of a background check
• Ability to use GitLab
• A shared interest in our values, and working in accordance with those values

What we are looking for in your Security Experience:

• Strong knowledge of data security principles, best practices, and industry standards.
• Experience with data protection technologies, such as encryption, tokenization, data loss prevention (DLP), and secure data storage.
• Familiarity with security frameworks (e.g., NIST Cybersecurity Framework) and regulatory requirements (e.g., GDPR, HIPAA).
• Proficiency in security assessment tools and techniques.
• Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems (IDS/IPS).
• Experience with security incident response and forensic investigation.
• Ideally tertiary educated in Information Security or hold certifications preferred but not essential

Also, we know it’s tough, but please try to avoid the confidence gap . You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process

To view the full job description and hiring process, please view our handbook . Additional details about our process can also be found on our hiring page .

#LI-YP1

Remote-Global

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Senior Manager, Systems Integration Development

Location: Bellevue, WA, USA

Smartsheet is looking for an experienced Senior Manager of Systems Integration Development to help lead a team to deliver forward-thinking, high quality applications and integrations that support Smartsheet’s business functions. The candidate should be a technical leader and have a strong ability to transform, design and manage execution of integrations that power the enterprise while also playing a key role in the leadership and mentorship of a team of developers. Smartsheet is looking for someone who is a hands-on coder, enjoys developing, but also has an interest in leveraging their expertise to manage and build a high performing, erse development team.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

This role reports to the Director of Enterprise Systems Development.

You Will:

• Lead a team of developers in the ideation and technical development of enterprise solutions to automate and enhance business processes, providing functional and technical leadership
• Oversee the development of team’s day-to-day operational support, on-call rotation and SLA compliance, sprint and project planning and execution, and provide strategic recommendations
• Recruit, hire, onboard and train/mentor your team. Provide development goals, promotion guidance and motivation
• Build and maintain the integration platform connecting enterprise applications and data platforms. Lead integration solutions and design using SaaS, PaaS and cloud integration technologies
• Build technical development and modernization roadmaps across a 12 to 18 month period and drive execution against these
• Ensure that practices followed by the team focuses on quality, maintainability, operational excellence and scalability. Manage development team best practices such as technology standards, documentation, frameworks, CI/CD
• Work with other technical leaders, architects, QA, and product owners across the organization on technical specifications and solution designs
• Manage developer change management process, reviewing changes and signing off on any tests prior to management sign off and production release. Oversee and ensure compliance with internal audits and integrations that are in-scope for SOX compliance

You Have:

• 8+ Years of professional full time experience as a software engineer
• 5+ Years of engineering management experience
• BS or MS in Computer Science, a related field, or equivalent industry experience
• Experience in building Enterprise Software & Integrations across multiple functional areas
• Experience with programming languages such as Java, PHP, Python
• Experience with Agile System Development Methodologies, SDLC, and Waterfall
• Experience with building solutions within AWS and/or Boomi
• Experience with Robotic Process Automation a plus
• Knowledge of Salesforce, Netsuite, Workday, Coupa a plus
• Experience in middleware, data management
• Knowledge of professional software engineering best Agile practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, deployment, rollback, testing, operations, and monitoring

Perks & Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity – Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $172,800 to $237,600 | All other US States: $160,000 to $220,000

Equal Opportunity Employer

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Germany and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the erse voices of our team members who also represent the erse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome erse perspectives and people who aren’t afraid to be innovative join us!

#BI-Remote

#LI-Remote

Title: Senior Enablement Specialist – Customer Success

Location: Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Great Place To Work Certified 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

Samsara’s Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.

Samsara is looking for a Enablement Sr. Specialist for the Global Customer Success organization. This employee will partner with our Enablement Manager, Customer Success Operations, and Success leadership to construct a Quality program that reflects the organization’s commitment to customer experience and the broader Customer Success organization’s strategy. You will build, manage, and continuously improve the QA programs end-to-end to ensure the organization delivers exceptional customer experiences.

The ideal candidate has expertise in enablement and quality assurance operations for customer success/experience teams, has demonstrated ability to measure and enhance the customer experience. The role will join a team in building mode, and a successful candidate will have a strong bias for action and the ability to think big. The role reports to the Manager of Customer Success Strategic Project Management and Enablement, a team responsible for leading the departments strategic initiatives and driving enablement for it members.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

Click here to learn about what we value at Samsara.

In this role, you will:

• Lead Quality Assurance Operations: Utilize best practices and tools from across the industry to ensure highest standards of service is being delivered in all customer interactions.
• Strategy and Execution: Own parts of the enablement strategy for onboarding new hires and developing experienced CS employees
• Onboarding: Manage onboarding for newly hired Implementation Consultants, Customer Success Managers, Technical Solutions Engineers, and the management team to ensure they meet Samsara’s high performance standards and embody the company’s cultural principles
• Training: Design, deliver, and manage training content in Confluence for employees by closely collaborating with cross-functional teams, including Sales, Support, Product Management, and Engineering
• Systems: Manage a scalable systems strategy to drive change management, and adherence across all channels and products.
• Metrics: Define, monitor, and report on key performance metrics focused on measuring effectiveness and ROI of onboarding, training, and ramp time
• Drive Continuous Improvement: Design the coaching framework for agents, enable managers to deliver impactful feedback to agents, and drive continuous improvement programs.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of enablement, quality, management consulting, or program management experience, ideally in a SaaS environment or fast-paced IT consulting role
• Proven track record launching transformational, enablement and quality projects that measurably increase team productivity and/or customer outcomes
• Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering teams, frontline managers
• Diplomacy, tact, and poise under pressure when working through issues
• Experience implementing a standardized prioritization process is highly preferredBachelor’s degree from a 4-year institution. Project Management Certifications and/or an MBA is a plus.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills.

$104,584$153,800 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.

Senior Technical Writer

Job Category: Development

Requisition Number: SENIO002132

Full-Time

Remote, USA

Job Details

Description

Senior Technical Writer

Remote, USA OneStream Software LLC

Benefits Offered Vision, Medical, Life, Dental, 401K

Compensation Range $95,000.00 – $110,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity Range may vary based on experience Employment Type Full-Time

ABOUT THE JOB

We’re looking for a Senior Technical Writer to join our Technical Writing Team. In this position, you will review new features with Product Management and develop product documentation and learning materials including user HTML based documentation, reference guides, design guides, installation manuals, help documents, code Snippets, and video-based overviews and tutorials. You will lead projects and mentor other writers. This position requires effective planning, scheduling, research, writing, and collaboration skills.

Ideal candidates will be self-starters, accountable, driven, ethical, hard-working, personable, and persistent. We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like, but exposure is expected, and this is the world you will live in. You must be effective working independently and with a team.

Minimal travel required, typically once per quarter.

RESPONSIBILITIES:

• Work with Development, Quality Assurance, and Product Management teams to understand OneStream XF Marketplace solution features to translate them into user documentation.
• Produce documentation which conveys complex technical ideas to a potentially non-technical audience.
• Ensure all documentation follows proper publishing and grammar standards.
• Produce release notes, installation, and upgrade guides for major releases.
• Create and edit videos for use on our Learning Management System and in our documentation.
• Reorganize, rewrite, and update existing documentation in MadCap Flare.
• Create documentation from scratch for new products.
• Lead and mentor other writers.
• Help define writing projects and determine priorities in coordination with manager and other writers.
• Develop and establish Technical Writing Best Practices, Content Outlines, Style Guides, Processes, and other Technical Writing guidelines.

Reasonable accommodation may be made to enable iniduals with disabilities to perform the essential functions.

QUALITIES OF A SUCCESSFUL CANDIDATE

We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like. However, previous exposure is expected to be successful in this realm.

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

• BA/BS Degree in English, Technical Communications, Technical Writing, Communications, or Journalism. Exposure to Information Technology, Accounting, or Finance is a plus.

Knowledge and Experience

• 7+ years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
• Experience with programs such as MadCap Flare, SnagIT, and Camtasia.
• Ability to work with company stakeholders across functional competencies and management levels.
• Ability to review and correct materials for content, style, grammar, spelling, and compliance with internal and external standards.
• Familiarity with accounting terms and systems is a plus.

Personal Attributes

• Ethical.
• Credible.
• Professional.
• Results-driven.
• Detail-oriented.
• Able to multi-task.
• Flexible and adaptable.
• Team player.
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All this is delivered in a cloud platform designed to continually evolve and scale with your organization.

We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team. We have a casual dress environment and modern office.

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific)
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software

OneStream employees are passionate, hardworking iniduals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

OneStream Software is an Equal Opportunity Employer.

#LI-Remote

#LI-KM1

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Title: Lead Analyst, Growth

Location: Remote – United States

About Us

Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition’s Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.

Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.

Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.

About the Role

Coalition is looking for a Growth Lead Analyst to join our team. Data is an integral part of the Coalition decision-making process and learning-based culture. As a key member of the Growth Team, you will help answer the question: How can we dramatically increase the number of successful people with our platform? The Growth Lead Analyst is a key member of the growth team (product, marketing, engineering, and data) responsible for driving significant and sustainable user growth across the lifecycle. This person will help us create data frameworks, build the data collection engine, run experiments, explore the data, and be a catalyst for change through data-driven insights. You will work with a high-achieving and fast-moving team, including professionals from renowned organizations such as the CIA, Facebook, Google, Splunk, Cloudflare, Salesforce, etc. Our immediate growth team comprises iniduals from leading growth companies in the consumer and enterprise sectors. Larger projects you’ll lead include building and maintaining large data sets used by the entire company while adhering to good data hygiene and analytics best practices.

This is a remote position that can be based anywhere in the United States.

Responsibilities

• Perform online campaign reporting, and conversion analyses, and interpret results to develop recommendations
• Package and present analytical findings, effectively communicating complex concepts to various levels of the organization
• Assist the marketing team in setting KPIs and success metrics for large marketing campaigns, ensuring data collection
• Provide actionable insights to optimize campaign performance
• Build and maintain large data sets, adhering to data hygiene and analytics best practices

Skills and Qualifications

• 4+ years of analytical experience, preferably in a SaaS startup environment, required
• Bachelor’s degree in statistics, mathematics, or a related field, required
• Proficiency in marketing analytical software like Google Analytics or similar, preferred
• Strong knowledge of Salesforce, Marketo, and visualization tools such as Looker and Tableau preferred
• Proficiency in Excel, Google Sheets, Terminal/IDE, R, Python, Juptyer, etc. – at least one preferred
• Familiarity with outbound software like Outreach, Mixmax, etc. preferred

Bonus Points

• An emphasis on projects, outcomes, and processes rather than strict education or industry experience
• An ability to collaborate effectively with peers from erse backgrounds, including mid-career technology marketers, sales leaders, security engineers, and software engineers
• Possess the ability to identify opportunities within internal and external data sets to market our cyber insurance product effectively
• Experience in scraped data or unique data sets
• Scrappiness in approach and experience in campaigns or products

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement
• Coalition’s inidual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $87,000 – $135,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more erse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated iniduals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

• Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
• Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
• Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
• Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging ersity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

For CA residents, please view important privacy information here. For EU residents, you can view GDPR information here. For any questions regarding CCPA or GDPR, please contact us at [email protected].

Title: Technical Support Specialist – Pear Deck

Location: United States

What We Do

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work at GoGuardian

We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of erse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivity to say nothing of fun! Join our Neuroersity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In’s 2022 Best Places to Work and are certified as a Great Place to Work .

The Role

Do you consider yourself a problem solver? Someone who can’t let a question go unanswered? Are you driven to improve processes and delight customers at every turn? We’re looking for you!

Reporting to a Technical Support Manager, this position is focused on expertly handling all of Pear Deck and Giant Steps’s support requests. When teachers have questions or run into technical issues, you’ll be there to help through email or live chat. (Chat for Pear Deck only) You’ll collaborate with members of your team and colleagues across the company to ensure consistency consistent, delightful, and helpful support is delivered to every user every day.

Hours: Monday-Friday, 8:00am – 5:00pm to start. Shift may change as needed. This is an hourly paid opportunity.

What You’ll Do

• Manage inbound support requests through email and chat.
• Provide helpful, empathic support to teachers and school administrators facing technical issues or questions about Pear Deck or Giant Steps functionality
• Maintain a speedy response time and happy customer rating, with a continual focus on process improvement
• Update help articles and videos to ensure the best, most accurate information is always available
• Conduct troubleshooting to help the product and tech teams solve customer problems quickly and efficiently
• Attend team meetings to discuss common issues, learn from each other about best responses, and maintain consistent voice and tone
• Keep records of the most common support issues and methods to solve them. You’re our first line of product feedback and we want you to be the voice of the customer.

Who You Are

• Great written and verbal communication skills: Ability to clearly explain complicated ideas in written form and to patiently get to the heart of a problem through empathetic questions to customers
• Love and understanding of software and emerging technologies
• Self-starter and self-learner who is constantly trying to improve themselves and processes
• Previous experience in service – preferably online customer support
• Some experience teaching or working with teachers is preferable but not necessary
• College Degree Preferable

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
• Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more

Plus the intangible:

• A varied and challenging role in a global and highly innovative high-growth company.
• Supportive, driven colleagues who have your back and share your passion.

The typical base salary range for this position is $46,000 – $53,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

GoGuardian’s Job Applicant Privacy Policy is located here.

#BI-Remote

Manager Data Science

Location: Remote, United States

Primary Job Function: Strategic Planning & Execution

ID**28411

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation’s leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate iniduals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

Under the leadership of the Director Data Science/Modeling and Outcomes Evaluation, develops and oversees analyses and models based on complex operational, economic and statistical data to solve new and complex problems, develop innovative strategies, quantify the competitive performance of the organization’s operations and/or markets, and evaluate the potential impact of changes. Defines problems, collects data, applies advanced economic and mathematical concepts, establishes facts and draws valid conclusions. Applies an in-depth understanding of advanced behavioral statistics to solve new and complex problems and develop innovative strategies and meaningful insights. Manages development of reports for management on the overall performance of business segments and develops metrics to measure various characteristics of the business. Assists in analyzing historical operations and market information using business software packages and statistical software tools, and develops models to predict future outcomes.

• Experience with Medicare STARS measures and reporting required as this team will work with Medicare data and analytics; including STARS reporting.
• Oversee the data science team, identifying and integrating new datasets that can be leveraged through our product capabilities and work closely with the engineering team to strategize and execute the development of data products.
• Ensure analytical experiments are conducted methodically to help solve various problems and make a true impact across various domains.
• Administer relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables.
• Oversee the definition and implementation of data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution.
• Manage the team that devises and utilizes algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy.
• Implement analytical models into production by collaborating with software developers.
• Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems.
• Analyze data for trends and patterns, and interpret data with a clear objective in mind.
• Collaborate across multiple corporate areas to understand workflows, document processes and ensure highest quality product delivery.
• Work on a fast paced team, with minimal direction focusing on understanding the application/product/area in detail, while delivering high-quality outputs and actionable solutions.
• Serve as thought leader for technical business processes, developing forward-thinking prototypes that promote increased efficiency and productivity on multiple levels.
• Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity.
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources.
• Define and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution.
• Identify trends, opportunities and anomalies through analysis of complex data sets.
• Perform other duties as assigned by Management.

Education/Experience:

• Master’s Degree in applied statistics, computer science, mathematics, or epidemiology required.
• 2 to 3 years previous people management experience required.
• 5 to 7 years data science experience using mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions.
• Advanced knowledge of healthcare industry and marketplace trends, specifically related to managed Medicare, managed Medicaid, dual eligible members and insurance products.
• Advanced proficiency with data mining, mathematics and statistical analysis.
• Advanced proficiency with pattern recognition and predictive modeling experience.
• Superior organizational, close attention to detail and written/oral communication skills.
• Superior technical writing skills in business requirements, queries, reports, and presentations.
• Superior technical skills in Excel, PowerPoint, Tableau and programming languages (SAS, Python, and R) with the ability to learn other analytic tools.
• Superior analytical and quantitative skills with experience collecting, organizing, mining, analyzing, visualizing and disseminating abundant information with the utmost accuracy and presentation.
• Efficiently manages time-based on the continual evaluation of priorities, meets deadlines with high-quality deliverable reflecting complete understanding of expectations, able to multi-task.
• Experience in conducting and documenting QA testing using problem solving techniques for analytic and reporting solutions.

NO Sponsorship offered

Title: Senior Product Designer, Service Desk

Location: Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

You will be working on the baseline for our Service Desk product, where success will allow us to move quickly on other ITSM capabilities in the future. You’ll work closely with the Product Manager, Engineers, UX Researchers and Technical Writers to build a design that is nice to use and fits in with the broader interface of GitLab.

Here are some pages in the handbook with more info:

• Product Design department page
• Our design principles
• Technical Roadmap for the baseline Service Desk product

What you’ll do

• You’ll define the product goals, roadmap, and strategy, all to solve user problems.
• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and hi-fidelity visual designs.
• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
• You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
• You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

Projects you might work on:

We have vacancies for embedded Product Designers & Senior Product Designers in our Configure, Secure, Ecosystem, Manage, Monitor, and Plan stage groups. We work using Agile methodologies and ship features monthly.

What you’ll bring

• You’ve got at least a few years of experience designing developer tools, enterprise software, or complex web applications.
• Strong experience following a user-centered or human-centered design approach, in conjunction with design thinking.
• You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
• You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design.
• The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
• Ideally you’re comfortable with frontend code. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
• Our values of collaboration, results, efficiency, ersity, iteration, and transparency resonate with you.

About the team

We support the business of GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider what the best experience for the user would be.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$114,200$220,300 USD

California/New York/New Jersey pay range

$114,200$244,800 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Support Application Specialist

Location: Remote USA

We’re super into the work we do and the community we’ve built and think you might be, too.

Why? Well, there’s a lot to be proud of! Q-Centrix is a leading health care information solutions provider, which means we’re all about safer, consistent, quality health care for all. More specifically, we’re laser-focused on helping hospitals unlock the value of their data to improve patient care. We do this thanks, in part, to our team of 1,300+ clinical data experts, problem-solvers, tech enthusiasts and (if we do say so ourselves!) brilliant Product Development and Engineering team members. And while most of our colleagues are remote, we have two great offices one in Chicago and the other in San Diego. (Both locations are open to local team members who prefer an onsite or hybrid setup.)

Job Summary:

The Support Application Specialist provides user training on Q-Centrix product applications and performs technical and application related support activities for clients and employees.

Essential Functions:

• Develop and maintain knowledge of Q-Centrix technology product applications including, installation, configuration, workflow, functionality, and troubleshooting. Effectively utilize reference documentation and other resources to learn product functionality and to investigate issues.
• Perform resolution of user-reported issues related to Q-Centrix product application and related systems and technology. Effectively utilize product documentation, general technical knowledge, troubleshooting processes, diagnostic tools and other resources to resolve user issues.
• Perform user training for Q-Centrix product applications. Also perform user training on other software applications and technology systems and tools, as needed.
• Participate in the creation, updating, and maintenance of training courseware and other user reference materials such as training videos, course outlines, and training/reference guides.
• Promote client and employee user satisfaction through excellent customer service. Consistently demonstrate responsiveness, proficiency, proactiveness, and interpersonal skills.
• Adhere to established procedures and protocols. Document actions and prescribed information in ticketing systems and other tools or applications.
• Develop technical support capabilities to assist with other support activities as needed.
• Other Duties: As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities these may evolve right along with us!

Required Skills/Abilities:

• 3+ years of experience in technology user training and support.
• Background in troubleshooting software applications and technology systems.
• Technical user support OR software application specialist/trainer experience required.
• Client facing communication skills.
• Teaching and presentation skills.

Preferred Education and Experience:

• Bachelor’s degree in a relevant area preferred.
• Health care technology experience

1. Work environment/Physical Demands: Continuous sitting and fine manipulation.
2. Travel Requirements: None
3. Work Authorization: Legally able to work in the United States without sponsorship

Total Rewards:

At Q-Centrix, our purpose safer, consistent, quality healthcare for all drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!

The target salary range for this role is $65,000.00 – $70,000.00 per year. An inidual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period. The annual bonus payout may be higher or lower than target, dependent on inidual and company performance and is considered variable pay.

In addition to our inclusive and innovative working environment and competitive pay, team members enjoy:

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

Commitment to Diversity, Equity, Inclusion and Belonging:

At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value ersity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

We employ people based on the needs of the business and the job, and their inidual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an inidual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.

California Privacy Rights Notice:

During the application and hiring processes, Q-Centrix, LLC ( Q-Centrix ) may collect personal information from applicants. For residents of California, the collection of this personal information is subject to the California Consumer Privacy Act of 2018 (the CCPA ) and the California Privacy Rights Act (the CPRA ) which impose a duty on Q-Centrix to provide this notice at the point of collection, explaining what may be collected and for what purpose. Information collected by Q-Centrix in this way is stored and handled in accordance with data security industry standards best practices including technological, administrative, procedural, and physical safety measures. Q-Centrix does not store this information longer than is reasonably necessary to fulfill its purposes listed herein and securely disposes of the data at the time and in the manner dictated by its internal document retention policies.

Personal Information we Collect Q-Centrix may collect certain personal information during the application process. Over the preceding 12-month period, Q-Centrix may have collected the following categories of personal information as defined by the CCPA:

• Identifiers: This may include name, username, alias, postal address, telephone number, email, IP address, social security number, driver’s license number, passport number, or other personal identifiers, including identifiers created by Q-Centrix to recognize an applicant or employee.
• Characteristics of Protected Classifications Under California or Federal Law: This may include race, skin color, national origin, religion, sex, gender identity, sexual orientation, marital status, medical conditions, disability, military/veteran status, age, or any requests for protected leave.
• Professional or Employment-related information: This may include application, resume, curriculum vitae, professional licenses, designations, credentials, certifications, or any information collected as part of the application or on-boarding process.
• Education Information: This may include education records, transcripts, report cards, diplomas, degrees, or certificates.
• Criminal, Financial, and Recreational Drug-Use Information: This may include information obtained from a background check, credit check, or employment-related drug test.

Purpose and Use of the Collected Information Q-Centrix may use the above data for a variety of purposes related to the recruitment process and the administration of our business.

• Recruitment Process: This may include identifying candidates, processing applications, creating and making employment offer packages, reference checks, education verification, visa/work-permit filings, and on-boarding applicants as new employees.
• Improve Internal Processes: This may include data about responsiveness to recruitment postings, effectiveness of recruiting processes and tools, and the collection and analysis of data as it pertains to employment markets, hiring practices, compensation, and recruitment processes or tools.
• Recordkeeping: This may include keeping records for administrative purposes, maintaining contact information of candidates, complying with legal, regulatory, or law enforcement requirements, to comply with any reporting obligations, to protect or exercise our legal rights or remedies, or for litigation purposes.

Disclosure of Information Q-Centrix may disclose your personal information to third parties within the context of our recruitment process or your employment.

• Vendors: This may include iniduals or companies that provide recruitment-related services, administrative services, human resource services, employment screening services, onboarding and training services, process refinement services, data processing, data storage, or other services related to the application and hiring processes.
• Employees, Parents, and Affiliates: This may include iniduals, parent companies, or affiliate companies of Q-Centrix related to the recruiting process or onboarding process. Additionally, Q-Centrix may disclose information to employees, parents, affiliates, or other companies or iniduals as necessary as part of a reorganization, merger, or acquisition.
• Mandatory Disclosure: Q-Centrix may disclose your personal information as it believes necessary to comply with any applicable laws, regulations, court orders, or governmental requests.
• Protection of Interests: Q-Centrix may disclose your personal information in order to protect its interests, which may include protecting itself from illegal activities, regulatory violations, security issues, technical issues, rights violations, harm to property, or harm to iniduals.

Sources of Information Q-Centrix may obtain personal information from:

• You: This may include information you provide on an application or any other information you provide us directly.
• Vendors: This may include any vendors we disclose information to in accordance with Section 3.1 above.
• Verification Sources: This may include professional organizations, licensing bodies, academic institutions, or any references.
• Publicly Available Sources: This may include public governmental filings, social media profiles, personal websites, news articles, or any other publicly available information.

Your Rights You retain some rights to your personal information and may submit requests in accordance with those rights by reaching out via the methods below.

• Access and Updates: You may submit a request to access, correct, update, or delete any of your personal information Q-Centrix possesses.
• Use: You may submit a request to limit the allowed purposes for which Q-Centrix may use or process your personal information.

MODIFICATIONS AND REVISIONS

This notice may be updated to reflect changes to our policies in accordance with our business, legal, or regulatory obligations, at which time Q-Centrix will provide any legally required notices of such changes.

CONTACT INFORMATION

If you have questions about the Q-Centrix California Privacy Rights Notice or a request regarding any personal information which may have been collected during the application and/or hiring process, please contact 1-877-284-8681 or send an email to [email protected].

Data Scientist II

ClassPass | Pricing & Inventory | Full-time | Remote – United States

We’re revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the right team member

The right candidate should thrive in a fast-paced environment as agile, forward-thinking, and looking to grow along with the organization. Successful candidates will be strong inidual contributors, comfortable with test design and execution, and possess an intense curiosity about marketplace dynamics. They should be able to distill complex ideas to stakeholders of all levels of technical fluency.

About the role

• A career at ClassPass is an opportunity for you to join a rapidly growing company committed to helping over 1 million users across 20 countries reach their fitness goals.
• We have an exciting opportunity for an insightful and persuasive Business Analyst to work on the Pricing & Inventory team, which manages the two-sided marketplace between our users and our fitness & wellness partners and leads on testing new pricing and supply acquisition/retention strategies.
• This role builds models that drive strategic initiatives, supports Pricing & Inventory programs, creates dashboards to evangelize insights, and works cross-functionally to empower stakeholders with data.

Responsibilities

• Engineer prediction models for user retention
• Optimize anomaly detection models for early reporting of escalations and fraud
• Productize clustering algorithms for user segmentation
• Run A/B experiments to continue optimizing the business
• Automate reporting and insights for business partners to increase engagement
• Design dashboards for internal stakeholders
• Collaborate with Product/Engineering to productionize data flows that power user-facing products and services
• Collaborate with Marketing on targeting segmentation and lifecycle drip campaigns
• Collaborate with Analytics and BI to maintain data fidelity across various data warehouses

Skills & experience

• 3+ years experience as a data scientist building machine learning models for business application
• Degree in a quantitative field (Economics, Finance, Mathematics, Engineering)
• Strong knowledge of statistics and machine learning
• Experience with A/B testing
• Fluency in SQL and Python (preferred) or R
• Experience in DTC and/or Subscription business models
• Exposure to engineering best practices
• Superb communication skills, in speech and in writing
• Good organizational skills
• Deep sense of intellectual curiosity
• Understanding of AWS services such as S3, Athena, RDS, IAM, ECS, and EMR Entrepreneurial spirit; comfort with ambiguity and a fast-paced work environment
• Strong business acumen; can consider higher-level business context and thinking while still approaching analytical problems with technical precision and data-mindedness
• Knowledge and/or experience with BI tools (Tableau, Looker preferred)

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $106,000 to $120,000. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value ersity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

California Applicants Privacy Notice | UK/EU Applicants Privacy Notice

Senior Cloud Engineer

REMOTE

United States

Full time

ClickBank is seeking a talented Senior Cloud Engineer to join our team!

Fully remote, in-office, and hybrid opportunities available!

As part of a new team at ClickBank, you will be responsible for providing highly available, secure services in a cloud environment. Activities include provisioning, configuring, deploying, maintaining, monitoring and improving Clickbank’s AWS infrastructure. Additional responsibilities include infrastructure automation development, infrastructure security, documenting the deployed solutions, investigation and recommendations on new services, and overall health of the cloud infrastructure.

What is ClickBank? Hint: we are not a bank!

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world’s leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries – without ever missing a payment.

What’s in it for you?

Here at ClickBank, we’re empowered to grow both personally and professionally. From personal development opportunities, to a variety of epic team building adventures, as teammates and iniduals, we’re only getting stronger If you’re looking for a new opportunity to develop (and maybe show off) your skills, we’re looking forward to hearing from you! #ClickBankLife

The Job…

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Troubleshooting and resolution of production issues
• Monitoring of performance and optimization of services
• Monitoring and review of logs for anomalous behavior and security concerns
• Schedule and perform maintenance for infrastructure and production services
• Document, develop, and improve operational practices and procedures
• Implement, deploy, and support internal and customer facing services, virtual server, networking infrastructure, and storage infrastructure
• Resource allocation to meet development and production needs in AWS
• Provide operational support to cross-functional product development teams
• Identify and implement improvements to the continuous integration and deployment processes
• Assist specialists and cross-functional teams with product improvements
• Build and maintain configuration management and orchestration tools.
• Manage access to IT assets and resources
• Participate in the primary on-call rotation

Requirements

• 4-year college degree in Information Systems, Computer Science, or comparable IT experience.
• Minimum of five years’ experience with systems administration
• Experience with production cloud deployments (AWS, GCP, Azure)
• Experience with Kubernetes
• Thorough knowledge of DNS, Internet protocols, web servers, and load balancing technologies.
• Must have ability to analyze complex issues at a detailed level.
• Must have a desire to work in a team environment yet be self-directed, proactive, and action-oriented.
• Must have excellent diagnostic and troubleshooting skills.
• Must have experience building and maintaining scalable Linux Systems in AWS
• Must have experience with cloud virtualization technologies in AWS
• Must have a working familiarity with provisioning, management, orchestration, deployment, monitoring, and continuous delivery.
• Must understand the basic concepts of version control (Git).
• Must have strong verbal, written and organizational skills.

PREFERRED SKILLS:

• Experience with Kubernetes, EKS
• Experience with AWS EC2, CloudWatch, S3, IAM, ELB/ALB, R53, SNS, SQS
• Experience with IaC Tools Terraform, CloudFormation, Salt
• Experience with CI/CD Tools CodeCommit, CodeBuild, CodeDeploy, Jenkins
• Experience with Apache, Nginx, ActiveMQ, Tomcat
• Experience with Amazon RDS, MySQL, DynamoDB
• Familiarity with PCI and information technology security standards
• Experience with Python, PowerShell, BASH or other programming language

Benefits

• ClickBank pays for 98% health premiums
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off – very competitive, and it’s ok if you use it!
• Flex Days – additional 7 days!
• 9 Paid Holidays off, including your birthday!
• Free snacks and coffee if in the office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Wellness Reimbursement
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• …..and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard

Support Operations Manager – Remote

Remote

Full Time

Manager/Supervisor

A2 Hosting is currently seeking an experienced Support Operations Manager to join the Support leadership team! The Support Operations Manager plays a crucial role in ensuring the support team has the essential tools, training, and knowledge resources to provide optimal service to customers while maximizing team productivity and effectiveness. The Support Operations Manager is responsible for tracking key performance indicators, analyzing metrics, and identifying trends in customer contacts and team member performance that contribute to the continuous improvement of support operations.

Through leading, motivating, and working alongside a team of passionate professionals and leaders, the Support Operations Manager will be an integral part in ensuring that A2 Hosting is a leader in customer-focused web hosting services.

Duties and Responsibilities

• Provide leadership and guidance to the Support Operations Team members, including Training staff, Technical Writing staff, Quality Assurance staff, Project Coordination staff and data and analytics staff
• Coach and motivate team members to deliver high-quality support services
• Evaluate workloads, set performance targets, conduct evaluations, and foster a positive and collaborative team environment
• Collaborate with Support Managers to define customer service workflows that enhance service delivery
• Continuously review and improve processes and procedures to identify and address obstacles, streamline support operations, and increase efficiency
• Work closely with other departments to understand product changes and provide input on changes related to the customer service department
• Assist in the rollout of new services and service updates by ensuring the support team has the necessary tools, resources, and knowledge required to provide exceptional support
• Use data to identify areas for automation or improvement and implement strategies to enhance efficiency and customer satisfaction
• Develop and refine operational metrics to measure customer satisfaction, trends, employee productivity, and staffing levels
• Track, analyze, and report on key performance metrics, including response times and customer satisfaction scores
• Manage the support department’s Jira board

Required Skills

• A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
• Familiarity with common support tools, including ticketing systems, strongly preferred
• Ability to read, write, and speak effectively in English to communicate technical and potentially complex concepts to clients and team members
• Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
• Skilled in developing and implementing new tools, technology, and processes to drive improvements and enhance efficiency
• Have a strong strategic perspective with a focus on innovation and operational details while building the best support experience for customers
• Strong analytical and problem-solving skills with the ability to use data to drive performance improvements
• Effective time management skills including multitasking and prioritization
• Strong customer-focused mindset with the ability to adapt to different and potentially complex situations

Why Work for A2 Hosting:

We invest in our Team Members and promote from within. We have extensive technical training that all Team Members receive when hired, this will aid in your success within your role. Here is more about what we offer:

• Subsidized health insurance; dental and vision coverage also available (for US Team Members)
• Paid parental leave
• Company-matching 401k, traditional or Roth (for US Team Members)
• Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
• Company-sponsored life and disability insurance (for US Team Members only)
• The ability to work from home; this position is 100% remote

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

To the US applicants – we are licensed to do business in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

About A2 Hosting:

Our growth has stemmed largely from our CEO’s and team’s strong technical focus and experience. We’ve built the industry’s leading customer service team and continually do everything we can to offer faster service than our competitors. Our user-friendly solutions have you covered whether you’re a brand new user looking to start a website or an expert developer; a small venture or even a large business. We’ve got you covered whether you’re looking to host Linux, Windows, Joomla, WordPress, Drupal or something in between. The bottom line is that we love what we do and love working with users like yourself!

Offering the level of service we would want to use ourselves has been a lot of hard work because we never settle for just “good enough”. Like you, we take our websites and web development seriously. It’s been worth it though because we enjoy making our customers happy and helping you succeed. If it were easy, every hosting company would offer the same level of service. They don’t.

Title: Application Security Engineer

Location: Remote

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

THE TEAM

The product security team plays a vital role in identifying and mitigating risks within the Mural product as well as partnering with other engineering teams to recommend product features that enhance security for our customers.

YOUR MISSION

As an Application Security Engineer, your role will involve executing the MURAL product security strategy. You will triage and validate public bug bounty submissions, as well as implement SAST test cases in the CI workflow. Collaborating closely with developers, you will work to expand security testing coverage and participate in security reviews of MURAL product features. Additionally, you will play a crucial role in educating and promoting secure coding best practices.

WHAT YOU’LL DO

The top candidate will bring experience working with small to medium, high growth, global tech companies:

• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience finding vulnerabilities in web applications
• Ability to understand the attacker’s perspective
• Prior experience in vulnerability management with SAST/DAST automation
• Ability to read code in TypeScript/JavaScript
• Familiarity with NoSQL and its associated pitfalls
• Ability to code quick scripts / automations
• Excellent command of English, both written and verbal

WHAT YOU’LL BRING

• Understanding of web application and mobile application security risks
• Software development experience with Node.JS or other frameworks like React, Angular, etc.
• Experience with MongoDB, Ruby, and/or Python
• Fair understanding of Linux, Networking, and Cryptography fundamentals
• Experience with CI/CD pipelines

If you have participated in public or private Bug Bounty programs, or have any other open source or community contributions, presentations, or blog posts in the security space, please share it with us!

Equal Opportunity

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Kernel Engineer – Ubuntu Linux

Location: Home based – Worldwide

Are you passionate about the Linux kernel? Or maybe you’ve mastered a different low-level software development environment and are ready for a new challenge in Linux? Are you looking to work on a great team, where you can apply and grow your kernel development skills? This is an exciting time at Canonical, where due to a period of unprecedented growth we are seeking a number of software engineers to join our Kernel Team to play an integral part in the delivery of the heart of the most popular Linux distribution in the world.

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but are not limited to:

• Ubuntu Linux distribution
• Optimized Ubuntu solutions for key Silicon and Cloud partners
• Developer platforms such as Raspberry Pi and RISC-V
• Enabling Ubuntu on a wide range of embedded systems
• Livepatch service, which allows Ubuntu customers to apply critical kernel (CVE) security fixes without rebooting
• FIPS compliance
• Real-Time and Low Latency systems
• Virtualization or abstraction engines
• Security
• Networking
• Storage

We are seeking candidates of all experience levels from recent University graduates up through seasoned industry experts who are enthusiastic to develop software in multiple areas including security mitigation, feature development, patching and test. This person must have a background in software engineering, be motivated to work in a distributed team and willing to travel globally up to 4 times a year for internal and external engineering events.

What your day will look like

• Collaborate regularly and proactively with a globally distributed team
• Work closely with external silicon, cloud, or hardware manufacturer delivery teams on bleeding edge platforms
• Diagnose and resolve issues in the kernel reported by customers and the community
• Take personal responsibility for the delivery of various flavors of the Ubuntu Linux kernel
• Improve tooling and automation for delivery and test of Ubuntu Linux kernels
• Submit, review, and apply kernel patches, working with both internal and external upstream maintainers

What we are looking for in you

• Well-organized, self-starting and able to deliver to fixed schedules
• Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
• Ability to communicate effectively in English, both written and oral
• Earned a bachelor’s (or equivalent university level) degree, preferably in a technology field
• Significant programming experience in C, with Python and Bash scripting also highly regarded
• Solid background with git
• Broad knowledge of the Linux kernel and kernel subsystems
• Demonstrated experience with kernel patching and debugging
• Knowledge/experience with Linux kernel upstream processes and release cycle
• Strong grasp of device drivers, BSP’s, and other low level system engineering
• Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Manager, Security Engineering

Location: Remote, US, N/A

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an inidual. Find your way with Grainger today.

Position Details:

The Security Engineering Manager leads the team in the implementation, automation, and management of Grainger security tools. You will provide guidance and set strategy as the team continues to improve Grainger security posture. You will act in a liaison capacity with other areas within Enterprise Systems, the business and company vendors or suppliers. You will report to the Director of the Attack Surface Management team in Grainger Information Security Group.

Compensation:

This position is salaried and will pay between $126990-$195330 with a target bonus of 15%

The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate’s experience, qualifications, geographical area, and internal equity of the team.

You Will:

• Protect the integrity of Grainger information assets while enabling business functionality in all systems and environments by implementing applicable security solutions
• Engage and collaborate with direct reports on inidual learning and professional growth plans
• Coordinate the daily activities of team members including maintenance support and technical project work to ensure performance objectives are met
• Contribute to Infrastructure Standards development, Tool Selection, and Documentation Management
• Lead development of security standards for Office 365 and other SaaS environments
• Manage the security engineering team project portfolio
• Administration, management, and continuous improvement of Grainger security tools – Anti-Virus, EDR, UBA, SIEM, Vulnerability Management, Cloud Security, Network Security, Other
• Develop automation for management of systems and tools in a hybrid (multi-cloud, AWS) environment using Python, PowerShell, and other scripting languages
• Develop and automate security processes by integrating security tools, ITSM systems (ServiceNow, Jira), Reporting/BI solutions (Tableau, Power BI), Other
• Collaborate with Grainger technology teams in development of process automation, solution development, systems hardening, and technical problem resolution
• Collaborate across Grainger to help with development and adoption of security best practices
• Develops, monitors, and assesses inidual staff performance to provide feedback and promote team effectiveness

You Have:

• 3 – 5 years senior level technical experience in the following areas:
• Security Tool Management – AV, EDR, IDS/IPS, Firewalls, SIEM, UEBA, Office 365 Security, Network Security, Other
• Scripting/Automation – PowerShell, Python, Othero Enterprise Technology, on-premises, and cloud – AWS, Office 365, Windows, MacOS, Linux
• 2 – 5 years people leadership experience
• Working knowledge of business and business strategy

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members’ inidual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance coverage starts day one
• Paid time off (PTO) days and 6 company holidays per year
• 6% 401(k) company contribution each pay period
• Education assistance, including financial counseling, tuition reimbursement and low-cost degree options
• Employee discounts, parental leave, and more

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Title: Business Analyst, Product

Location: Morgan Hill, California

Work closely with Product, Engineering, and Design teams to provide analysis around feature usage, adoption, and impact to improve new and existing product solutions. Develop and maintain business intelligence tools including data visualization with Tableau dashboards, Seaborn, and Matplotlib. Utilize Python programming language and PostgreSQL to perform transactional and exploratory data analysis; store and retrieve data. Analyze competitive markets and technology trends to develop product optimization strategies. Develop user requirements for systems and features in production. Build and maintain business intelligence data processing documentation. Manage the flow of business intelligence information across business and technical teams. May telecommute from the continental US.

You Will Have The Opportunity To:

• Work directly with Data Intelligence, Engineering, and RevOps leads on product requirements and needs
• Lead ongoing analyses of product features and processes
• Develop product optimization strategies and campaigns
• Execute and communicate quality assurance through feature development stages
• Develop user requirements for systems and features in production
• Build and maintain process documentation

To Be Successful In This Role, You Will Need:

• A Bachelor’s degree in Economics or a related field required.
  2 years of previous experience as a Business Analyst required.
• Experience must include using Python, PostgreSQL, Seaborn, and Matplotlib.
• Experience working with a SQL database (Postgres, MySQL) or a NoSQL database (MongoDB, Redis)
• Experience with a data visualization tool (Domo, Tableau)
• Experience with user testing and feature analysis
• Excellent documentation and presentation skills
• Strong analytical and conceptual thinking skills
• Experience working in a fast, iterative environment with ability to adapt to changing priorities and requirements

In the United States the range is typically a salary of $90,000 to mid salary of $100,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

Fully Remote Work!

• $1,000 to set up your home office
• $20 phone/internet monthly reimbursements
• Virtual activities and in-person meet-ups
• Laptop and super rad swag provided
• Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off – take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Personal & Professional Development

• Weekly internal product & company training sessions
• Monthly events & education activities focused on DEIB, personal and/or professional development
• Inidual career progression plans and leadership/management training

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).Shopmonkey is committed to building a erse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified iniduals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].

Senior Workday Analyst

Location: Charlotte, NC or Remote

As a Senior Workday Analyst at Red Ventures, you will be responsible for providing support and guidance for Red Ventures Workday applications. This includes configuration, reporting, testing, and training in the Workday software.

What You’ll Do:

• Workday system and business process configuration, reporting, and thorough testing
• Identify new opportunities and solutions to enhance functionality or improve automation and processing efficiency
• Provide support and guidance for troubleshooting configuration and reporting issues
• Generate reports and queries within Workday. Schedule reports as necessary
• Maintain data integrity in system by creating/running audits, analyzing data, and day to day transactional review/approval and end user support
• Perform testing of new system features and releases. Evaluating the impact to Workday and Red Ventures processes as well as configuration
• Provide post-production support, including researching and resolving Workday issues, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements
• Develop, review and update user procedures, documentation and test scripts.
• Train employees and management on new process functionality delivered in 2 times per year releases or weekly releases (if necessary)
• Train new system users
• Work with teams on data uploads to Workday (using EIB)
• Create and Maintain Workday Security

What We’re Looking For:

• 3+ years Workday HRIS experience including:
  • Workday configuration experience HCM required; Additional modules a plus
  • Workday advanced report writing, calculated fields, and dashboard creation
  • Workday report and domain security experience
• Advanced proficiency in Microsoft Excel and demonstrated ability with other MS Office Applications
• Ability to effectively communicate with technical teams as well as functional stakeholders
• Demonstrated ability to maintain confidentiality when exposed to and handling employee data
• Knowledge of best practices relevant to data governance, data privacy, and compliant change management
• Excellent problem solving and time management skills with the ability to pivot as needed
• Excellent written and verbal skills
• Strong attention to detail
• Workday Certification preferred
• Bachelor’s Degree preferred

Compensation

• Cash Compensation Range: $86,000 – $128,000*
  *Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified iniduals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-remote #li-hybrid

Title: Integrations Support Engineer

Location: REMOTE

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.

We are looking for an Integrations Support Engineer to serve as the front line for technical support requests from Roadie’s network of senders and internal departments. The ideal candidate is eager to be in a fast-paced environment where they can broaden their technical, problem-solving, and interpersonal skills. The Integrations Support Engineer should be both tech-savvy and business-oriented, combining the best of both worlds to ensure an effective and seamless experience for Roadie’s customers.

What You’ll Do

• Utilize ticket system to manage tickets and triage requests to appropriate person or team within Engineering
• Guide customers on the use of our REST API and webhooks
• Research, diagnose, troubleshoot, and reproduce reported issues in a timely manner
• Monitor ticket queue to ensure all issues are properly processed, documented/logged, assigned and relevant parties are updated
• Collaborate with Engineering, Product, and customer-facing teams
• Contribute to our API documentation and best practices knowledge base
• Feel empowered to fix issues and ask questions when necessary

What You Bring

• BS degree in Information Technology, Computer Science or other equivalent technical experience
• Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience
• Experience with Jira, G-Suite, Postman, Github
• Strong critical thinking skills
• Tenacity for problem solving
• Core coding skills in at least one programming language (exposure to or interest in learning Ruby on Rails and SQL a plus)!

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

Title: Data Scientist

Location: Remote – USA

The Mission

HubSpot’s mission is to help millions of organizations grow better. We build a CRM platform for scaling businesses that helps them deliver a delightful customer experience that their customers love.

The HubSpot People Analytics team helps HubSpot employees (or HubSpotters, for short) thrive so that they can delight customers. We do that by building analytical products to help HubSpotters grow better.

As a Data Scientist, you will help the People Analytics team advance our predictive analytics, machine learning, and AI capabilities. The role involves working with partners to identify predictive analytics challenges, integrating end-to-end machine learning and AI solutions into our products, and supporting these solutions after they are deployed.

Responsibilities

• You will collaborate with teammates to identify challenges facing partners and solve them with predictive analytics. Clear communication is key as you work with both technical and non-technical audiences.
• You will develop and maintain scalable machine learning and forecasting products that focus on employee outcomes such as attrition and performance. You will leverage your experience in building end-to-end machine learning solutions, from the prototype phase to production. Your deep understanding of machine learning fundamentals, including model training, selection, validation, and updating, will guide this process.
• Together with our team of data engineers, you will identify and ingest new big data sources. Your proficiency in data query/processing languages and tools, such as SQL and Snowflake, will aid in translating these data sources into predictive features.
• Your interest in Deep Learning and eagerness to learn how to train Large Language Models (LLMs) will open up new avenues for innovation in this role. If you have prior experience in training LLMs, it’s an added bonus.

Qualifications

• Experience building end-to-end machine learning solutions, from the prototype phase to production
• Deep understanding of machine learning fundamentals, including model training, selection, validation, and updating.
• Proficiency in a programming language (Python, R, etc.)
• Proficiency in or willingness to learn SQL
• Bonus points for prior experience training Large Language Models

Cash compensation range: 118500-189600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer. The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a erse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

IT Coordinator (Remote)

Locations: Rosemont IL Time Type: Full time Job Requisition Id: R244617

At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe ersity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

Knowledge Management Administrator will be a technically savvy inidual that will collaborate with leaders and other technologists across the IT organization. This role includes maintaining and building our knowledge library and providing administrative support to several IT vice presidents and their associated value streams.

Flexible Work Policy: The work for the Knowledge Management Administrator position is completed 100% remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

Responsibilities

• Performs librarian functions for all training documentation, including videos and supporting artifacts and ensures training curriculums are organized and updated.
• Maintain presentation library, filing/uploading presentation and organizing accordingly.
• Support email communications to the IT department, including drafting, editing and publishing new hire announcements and other key strategic or organizational announcements.
• Provide support for editorial review of technical communications as needed; examples include service-related emails, infrastructure, and cybersecurity related updates, etc.
• Writes and edits internal procedural documentation such as Standard Operating Procedures and How to Guides.
• Post and update documentation on IT Intranet page to ensure content is current; upload new announcements, town hall materials and other documents as needed; assist with editing page design, layout, and formatting as needed, coordinating with platform owners on execution.
• Assist with scheduling and creating materials for bi-monthly functional meeting, including planning, logistics, coordinating technical needs, helping develop content, coordinating with presenters to ensure quality and on-time delivery, provide creative and editorial feedback, share post-meeting updates on Yammer and Intranet, etc.
• Manages the calendar and daily schedule of assigned IT leaders ensuring the most efficient use of time through a detail-oriented and forward-thinking approach.
• Provides consistent high quality administrative support to assigned leaders and their departments, using sound judgement in dealing independently with a variety of routine and non-routine problems and situations.
• Assist in organization and execution of IT culture-building activities, such as lunch and learn events, workshops, etc.
• Share content and materials on IT Yammer channel (internal social media channel) to encourage activity, engagement consistent posting; content development including brainstorming and proposing new ideas for messaging as well as identifying potential stories/content for posts based on projects and events in IT; drafting verbiage for new posts and publishing to channel with videos/photos as appropriate.
• Support executive thought leadership content development, such as drafting byline articles, video scripts, social media posts, awards submissions, etc.
• Basic video editing of training content including extracting key training from video recordings.
• Coordinate with internal creative agency as needed on video projects and other creative materials as needed, submitting project requests, partnering on kick off call, provide review / feedback of deliverables, etc.
• Arranges meetings (virtual and onsite); makes travel arrangements and processes expense reports in a timely manner.

Relationships

• Internal: IT leaders in Enterprise Platforms, and SLT leaders in technology
• External: Coordinate with external vendors and customers as needed to schedule meetings for SLT leaders

Minimum Qualifications

• Must possess a minimum of 5 years of experience Administrative Support within Information Technology or related fields.
• Proficiency in all Microsoft Office products
• Ability to work in a fast-paced environment with strong planning and time management skills
• Excellent written and oral communication skills; interest in writing and attention to details
• Interest in culture-building activities; ability to think creatively and bring cultural beliefs to life
• Ability to multi-task under pressure and manage multiple projects and/or tasks

Preferred Qualifications

• Experience supporting high-level leader in large organization
• Experience with complex spreadsheets and content management in SharePoint
• Experience creating technical and training documentation
• Experiences developing various forms of content, including but not limited to: written articles, web content, PowerPoint presentations, video scripting, video creation (recording videos and editing raw footage), social media content and posting, etc.
• Experience preparing functional meetings or other high-visibility events; includes engagement activities, helping prepare presentations and videos, coordinating with technical team to ensure smooth execution day-of, etc.
• Ability to create graphic design elements and/or video editing using basic software tools: Adobe suite (Illustrator, InDesign, Premier, After Effects, Photoshop), Canva, Final Cut, Davinci Resolve, iMovie, etc.
• Proven experience executing projects, coordinating with stakeholders, and serving as the IT liaison in multiple business functions– e.g., Human Resources, Marketing, Corporate communications.

Education

• High School Diploma or GED required; college degree preferred

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $$25.87 – $36.00 per hour. In New York City, the expected compensation for this role is between $32.26 – $45.00 per hour. In California, the expected compensation for this role is between $30.63 – $42.00 per hour. In Washington, the expected compensation for this role is between$30.63 – $42.00 per hour.

Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Consumer Privacy Act of 2018, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods is committed to working with and providing reasonable accommodation to iniduals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

Title: Technical Support Specialist

Location: Remote – US

Who we are

Samsara is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.

Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

• Respond to inbound customer requests for assistance through live channels (phone and chat).
• Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion
• Self-manage personal workload in an effective and efficient manner
• Utilize available knowledge, tools, and resources to resolve customer issues
• Clearly and concisely documenting communications with Customers
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1-3 years of experience in a technical product support role
• Technical know-how – you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system
• Interest and ability to work in a fast-growing environment with changing responsibilities
• Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting
• Able to work flexible hours – nights and weekends a plus

An ideal candidate also has:

• Bachelor’s degree or higher in a technical discipline such as computer science or engineering
• Spanish/Bilingual is a plus

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs). A new hire RSU award is awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$55,760$82,000 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Title: Staff Security Engineer

Location: Remote; Chicago, IL; St. Petersburg, FL

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

As the Staff Security Engineer at Kin, you will be a core member of the security architecture review board and of the office of information security. You will be responsible for designing and building infrastructure across multiple security domains. You will be making technical decisions specifically taking into account trade-offs between short versus long term security and business objectives. You will handle several difficult problems, make risk-based assessments backed up with data and demonstrate resilience while managing difficult situations.

A day in the life could include:

• Designing and executing on architecture plans, and bringing engineering solutions to reality with a DevSecOps mindset & culture
• Thriving in an immutable infrastructure and git-ops driven environment.
• Collaborating with various stakeholders in multiple technical disciplines: including developers, business intelligence, data engineers, devops, quality assurance, and architects to support existing and implement new security solutions
• Designing, building, operating, and maintaining a data protection/data loss prevention practice
• Performing industry research on new security protocols, and methodologies
• Serving as a technical advisor to management concerning the planning, development, design, procurement, maintenance and implementation of security for enterprise-level systems
• Creating and implementing information systems cloud security best practices and mentoring company personnel
• Mentoring engineering team in secure software development methodologies and best practices.
• Helping to build and configure plans, code pipelines and automated solutions that can be re-used and/or scale.
• Monitoring and evaluating audit and compliance industry trends and third-party tools
• Analyzing industry specific regulatory requirements, and contributing to policies and procedures
• Functioning as a core member of the security architectural review board, and office of information security

I’ve got the skills but do I have the necessary ones?

• 4+ years working in system, network, and/or application security
• 3+ years of working knowledge doing security and/or infrastructure solution architecture
• 5+ years of expertise engineering and building weapons grade secure cloud architecture with AWS solutions
• Experience and strong understanding of terraform, immutable-infrastructure, git-ops, automation, CI/CD pipelines, and orchestration
• Background deploying web and service-based applications in dockerized environments
• Working knowledge of a configuration management tool (Ansible, Chef, Puppet, etc)
• Experience with monitoring tools like Cloudwatch, Splunk, DataDog etc.
• Proficient with multiple programming languages like Java, C++, Ruby, Python, Perl, etc.)
• Understanding of containerization (Docker) and various runtime environments like Fargate, EKS etc.
• Working knowledge of IP networking, VPN’s, DNS, load balancing, security groups, VPC’s, WAFs and other cloud detection/protection systems, NAT and packet filtering
• Proficient with various compliance and security control frameworks like NIST, ISO 27001/27002, COBIT, ITIL, CSRC
• Previous work experience at an organization that develops web-based application software
• Demonstrated project management skills & strong attention to detail
• Strong communication skills, with the ability to convey technical concepts to iniduals with varying levels of technical understanding
• Highly self-motivated with the ability to work independently
• Ability to organize time and project work efficiently
• Bachelor’s degree + certifications, technical training, or other audit and compliance relevant work experience

Oh, and don’t worry, we’ve got you covered!

• Medical, Dental, Vision, Disability and Life Insurance
• Flexible PTO policy
• Remote work
• Generous equity package
• 401K with company match
• Parental leave
• Continuing education and professional development
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product we’re making that a reality.

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don’t just accept difference we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of erse skills, experiences and abilities.

#LI-Remote

Location:  US Locations; 100% Remote

Razorhorse is an innovative technology company at the forefront of leveraging data-driven insights to revolutionize the buy-side advisory space. We seek a talented and versatile Data Analyst/Engineer to join our team.

Role and Responsibilities:

– Steer data-driven decision-making and optimize data infrastructure.

– Develop and maintain robust ELT processes in Google BigQuery.

– Design efficient data models for analysis and reporting.

– Create visually appealing dashboards using tools like Google Data Studio and Looker.

– Collaborate with cross-functional teams to identify KPIs and develop analytical frameworks.

– Address database gaps through data API integrations with third-party systems.

– Ensure data accuracy and reliability with validation techniques.

– Perform data clean-up activities in our CRM system.

– Leverage ML models and Google ML/BigQuery ML capabilities for advanced analytics.

– Collaborate with data scientists to improve and develop ML models.

Qualifications and Skills:

– Bachelor’s/Master’s degree in Computer Science, Statistics, or related field.

– Proven experience as a Data Analyst/Engineer in a fast-paced environment.

– Strong SQL proficiency, data modeling, and database design skills.

– Experience with Google BigQuery(&BigQuery ML), Data Studio, and Looker.

– Ability to develop data API integrations.

– Familiarity with programming languages like Python, R, or Java.

– Knowledge of ML concepts and experience with ML models is a plus.

– Excellent problem-solving and analytical skills.

– Strong communication and collaboration abilities.

Join Razorhorse, where your expertise will have a significant impact. Apply with your resume and a cover letter showcasing your relevant experience for the Data Analyst/Engineer role.

Location: US Locations Only

Title: Lead IT Systems Support Engineer

Location: San Francisco, CA

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet’s data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:

We are seeking a highly skilled and motivated Lead IT Systems Support Engineer to join our dynamic Corporate Engineering Team. As the Lead IT Systems Support Engineer, you will be responsible for managing and providing technical support to our internal users, ensuring the smooth operation of our IT systems and infrastructure. Your expertise, leadership, and customer-centric approach will be crucial in maintaining a high level of satisfaction and productivity across the organization.

Impact You’ll Own:

• Lead and supervise a team of IT support engineers, providing guidance, mentoring, and technical expertise to ensure the team’s success in meeting goals and objectives
• Serve as the main point of contact for all escalated technical support issues and provide timely and effective resolutions to minimize downtime and disruption for end-users
• Collaborate with cross-functional teams to identify and implement innovative solutions to improve IT processes, infrastructure, and user experience
• Conduct regular audits and assessments of IT systems and processes to identify areas for improvement and implement corrective actions as necessary
• Coordinate with external vendors and service providers to resolve technical issues, manage contracts, and ensure service level agreements are met
• Provide a high level of customer support to our end users in the office and remotely
• Work with internal clients to identify and resolve issues with their desktops, laptops, mobile devices, and connectivity
• Provide technical training and knowledge-sharing sessions to empower users and promote self-service capabilities
• Maintain accurate documentation of IT systems, configurations, and troubleshooting procedures to facilitate knowledge sharing and contribute to the IT knowledge base
• Participate in on-call rotation

What You Bring:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Systems Engineer) are highly desirable
• Proven experience (4+ years) in an IT support role, with at least 2 years in a leadership or supervisory position
• Provide in-person and remote technical support to our internal end-users and executive team
• Excellent technical knowledge and hands-on experience with a wide range of hardware, software, networking, and operating systems
• Excellent leadership and team management abilities, including the capability to motivate and develop a erse team of IT professionals
• Demonstrated project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines
• Experience and expertise in administering JIRA and Confluence or similar issue tracking and collaboration systems
• Experience and proficiency in using ServiceNow or similar IT service management platforms for inventory management, incident tracking, and ticketing
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues independently or collaboratively
• Experience with audio/visual (A/V) equipment, including video conferencing systems, projectors, displays, and audio systems
• Experience in onboarding and offboarding processes, including provisioning and deprovisioning user accounts, hardware, and software
• Exceptional ability to work calmly and methodically in high-pressure situations, such as critical system failures or time-sensitive IT issues
• Experience in providing technical support and guidance to non-technical users, assisting them in understanding and resolving IT-related issues
• Strong team player with a collaborative mindset, actively contributing to the success of the IT team and the organization as a whole
• Strong documentation skills, with the ability to create clear, concise, and comprehensive technical documentation, including user manuals, system guides, and standard operating procedures

What Makes You Stand Out:

• Experience with SimpleMDM, Jamf, or MDS end-user management platforms
• Experience with Python, Amazon Web Services, and Google Cloud Platform
• Experience with Microsoft Windows SCCM or Intune
• Experience with Salt configuration management or similar
• Experience supporting a zero trust environment
• Intermediate familiarity with GAM

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Compensation:

The US base salary range for this full-time position at the commencement of employment is $80,100 – $100,100. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Why we care so much about Belonging.

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with ersity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please… do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please call Planet’s front office at: or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking “Apply Now” at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Title: Engineering Manager

Location: USA

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Engineering Manager to join our growing Cloud Architecture & Engineering team. The right candidate is someone who can manage a team of Architects and Engineers and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects, Engineers, and Engagement Managers to deliver AWS cloud solutions across our erse and innovative customer base.

Your Assignment

• Manage a team of up to six (6) Architects and Engineers
• Perform technical interviews for Architect and Engineer candidates
• Manage the staffing process and business metrics for your team
• Act as the technical delivery lead for up to three (3) simultaneous engagements
• Provide technical guidance to Architects and Engineers on engagements
• Represent your direct reports during bi-annual review sessions
• Perform frequent 1:1s with your direct reports and guide their career development
• Develop and improve operational practices and procedures

Your Qualifications

• Deep experience in a hands on technical role
• Experience working with AWS
• Previous experience managing and mentoring a technical team
• Excellent verbal and written communication skills
• Enthusiasm for working in a startup environment and the ability to be cross-functional
• Possess a natural curiosity and excitement for learning new technology
• You embody and cultivate the Caylent s values

Preferred Qualifications

• Experience in a some of the following:
  • Migrations
  • CICD
  • IaC (Terraform, Cloudformation, AWS CDK, Pulumi, etc)
  • Scripting
  • Containers (Kubernetes, Docker, ECS, Fargate, etc)
  • Cloud Security Best Practices
  • Networking
  • Incident, release, problem and change management processes
• Experience working in a client-facing environment
• Experience working on agile projects
• Consultancy/advisory experience

Benefits

• Medical Insurance for you and eligible dependents
• 401k plan with company match up to 4% and immediate vesting
• Competitive phantom equity
• Company issued laptop
• Dental and Vision insurance
• Term Disability Insurance
• Term Life Insurance
• Flexible Spending Account
• Equipment & Office Stipend
• Annual stipend for Learning and Development
• Unlimited Paid Time Off
• 10 Paid Holidays

The base salary range for this position is $150,000 – $190,000. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it’s not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!

NOTE: We are unable to provide sponsorship for this position.

Caylent is a place where everyone belongs. We celebrate ersity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your ersity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].