Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

We are looking for a friendly, well-spoken Sales Development Representative to assist our company in expanding our customer base. 

The Sales Development Representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.

To be a successful Sales Development Representative, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have a strong sales aptitude.

Sales Development Representative Responsibilities:

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following-up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

Sales Development Representative Requirements:

• Strong communication, interpersonal, teamworking, and customer service skills.
• Good time management and analytical skills.
• Good telephone etiquette and computer literacy skills.

Benefits of this position are:

• Flexible hours (within reason)
• Pre-booked inbound sales appointments
• Competitive on-track earnings with bonuses

Support an innovative, fast growing executive search agency with a broad variety of operational support to assist our executive search consultants.

Proposition:

• Work with international colleagues with top tier, erse backgrounds, incl. strategy consultancy (McKinsey, Roland Berger), start-up experience (Rocket Internet, CFO of Cybertech startup) and strong academic backgrounds

• Become part of a young, innovative and fast-growing executive search company with room to grow into an increasingly senior position with more responsibilities

• Help build C-level leadership teams of the most exciting, high-growth and innovative companies across industries

• Establish direct contact with senior candidates and clients, and help maintain a very wide set of Apollo relationships 

Our Recruiting Operations Associate will primarily work with the entire Apollo partner and consultant team with various ongoing support needs. As a high-end executive search agency, we focus on senior, experienced C-level executives. 

Your tasks will be very varied and include (but are not limited to) creating powerpoint presentations for client introductions and client updates, managing emailboxes with candidate correspondence for senior consultants, ad hoc support on projects, and assisting in scheduling interviews between our candidates and our clients. 

Primarily, we are looking for someone who can execute the various support tasks in a timely but pleasant and professional manner, making sure no assignments are forgotten or lost, and that both clients and candidates have a seamless experience. 

You will have opportunities to help with several other projects and assignments on an ad hoc basis, developing your skillset further in various areas. 

Furthermore, you will be part of the Apollo Executive Search team, with many (remote) colleagues and an exciting, continuously improving and fast-growing professional community. 

Specifically, your responsibilities will entail: 

• Updating our Powerpoint presentations for our client introductions and updates

• Managing different e-mailboxes

• Scheduling calls between client and candidates, including logistics 

• Collect availability of all invited candidates 

• Propose collected candidate interview slots to client

• Mediate between client executive assistants and the candidate (if applicable)

• Send out invitations where relevant

• Keep pace in the above, with daily updates to the consultant in Slack

• Make notes of scheduled interviews in Airtable or send out invitations  to the consultant

• Connect on LinkedIn with potential candidates who match the position that our clients are looking for, and handle part of the written correspondence

• Make restaurant reservations etc. where needed

• Be involved in various other tasks on an ad hoc basis, such as LinkedIn posts, sending out newsletters, support with drafting documentation, internal recruitment

Requirements:

• Excellent professional communication skills with a pleasant style. 

• Excellent and fluent verbal English 

• Excellent written English with a structured, top-down communication style

• Ability to work in a structured manner, keeping track of all tasks and executing them in a timely manner

• Available to work full-time hours

• Available between 0900-1800 CEST

• Budget 1000 – 1500 EUR per month incl. bonus

• At least 5 years of solid full time work experience

• Ideally, previous experience in a recruiting coordinator or recruitment support role

• Should be able to have continuous access to WhatsApp and internet

Application Process:

1.       Please send your résumé and short cover note outlining why you are particularly interested in and suited for this opportunity to [email protected]

2.       A link to your LinkedIn profile

3.       An indication of your expected salary 

4.       Your current time zone and availability during 0900-1800 CEST and whether you have a preference for full time or part time

5.       Your level of English; if non-native, please also state the number of years you have used English in a professional setting

6.       Your notice period/availability to start

7.       Where you saw our advert

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**

• Full Time
• Remote
• $135K
• Medical and Dental insurance 100% paid
• 21 days of vacation per year

**

FeedOtter has been providing content automation software to marketers since 2016. We are a well-oiled SaaS company committed to providing an exceptional product with exceptional customer service.

FeedOtter maintains a positive and steady growth rate but we are not a rocket-ship nor do we seek to be. Our values revolve around quality, common-sense, hard work, lifestyle, and learning. We seek to do everything better while not driving ourselves off-the-cliff. As a company we are committed to staying small and providing marketers with high quality products to save time and money.

**

Your impact will be felt immediately as you create and execute marketing strategies across multiple disciplines. A large aspect of your role will be establishing deep relationships with partners in our ecosystem. This will entail identification, outreach, and creating content and collateral that demonstrates how FeedOtter + Partners are an awesome solution.

In addition to building strong partnerships, you will oversee our website, email, paid and content marketing efforts. You will have budget and resources to help you accomplish your strategic goals. We are looking for an A++ player who is looking for a stable, long-term, high-quality role with a growing SaaS company that values lifestyle-balance and stability.

**

• Create a thriving partner eco-system based on deep relationships with our technical integrations, service providers, and other industry players.
• Design and implement partner marketing content including webinars, data sheets, demo videos, website copy, and blog posts to support partner activities.
• Serve as the brand ambassador for the company and own communications and messaging across various channels.
• Work with agencies, contractors, and internal resources to improve all aspects of FeedOtter’s identity and marketing operations including online, paid, content, and more.

**

• 5-10 years of B2B SaaS marketing experience, including marketing strategy, content development, CRM management, and PR.
• Experience selling SaaS to marketers.
• Proven track record of successfully engaging and growing strategic partners.
• Existing relationships with marketing persons/communities in the marketing automation landscape. Marketo, Pardot, Eloqua, HubSpot, Active Campaign, Marketing Cloud, and agencies/service providers in the ecosystem of marketing automation or email marketing.
• Ability to act as a thought leader.
• An entrepreneurial spirit and ability to drive results autonomously.
• Strong written and verbal communication skills.
• Ability to create A++ content on multiple mediums; video, written.
• A willingness to learn. Everything you do is done better the next time. We have a culture of constant learning and improvement.

Binance is looking to hire an Investment Associate - Binance Labs to join their team. This is a full-time position that can be done remotely anywhere in Europe.

Time zones: MST (UTC -7)

**Business Coordinator

Are you ready for this?

Our vision is that no good cause suffers from bad communication. We need your organizational support expertise to ensure that our clients succeed in achieving their goals.

Mission Minded, a branding firm that works solely with nonprofits, foundations, and schools, is looking for our new Business Coordinator to contribute to our growing company.

**

• You love to delight colleagues and clients with a can-do attitude
• You are highly driven, organized, and know how to communicate boundaries, prioritize responsibilities, and manage up
• You are a strategic problem solver with excellent communication skills who understands listening well is as important as talking
• You are excellent at managing billing and finances through QuickBooks
• You love project management tools (ex: Teamwork, Basecamp) and are always looking for ways to improve them
• You love working in teams as well as independently and measuring yourself by the success of your peers.
• You actively think about social and racial justice and are comfortable engaging in dialogue with others to use communications to advance anti-racist practices.
• You have excellent communication skills and consider an email to a client as carefully as you would if you were writing a sonnet.

**

• Provide Operations and Financial Administrative Support, including:
  • Provide Client billing support and tracking billable hours and project overages
  • Generate monthly client invoices
  • Monitoring timesheels across the team to ensure accuracy and billable time captured
  • Coordinating with project teams for scope and hourly overages
  • Prepare and track vendor agreements and purchase orders
  • Support vendor compliance processes
  • Support in processing client agreements, including allocating budgets and generating estimates in Quickbooks Online.
• Provide Business Development Support, including:
  • Draft Client agreements and follow up with Clients regarding pending contract signatures
  • Manage client project onboarding process, including setting up project folders, project management platform set up and access, client support in initial set up, and on-going technical support, as needed.
  • Work with project teams to archive client projects at the completion of work.
• Coordinate efforts and communications between business development and operations and project teams
• Support internal shared filing systems on Google Workspace, including files, collateral and proprietary information.
• Provide client and project team tech support, as needed.
• Support onboarding + offboarding of vendors and full time staff.
• Participate in virtual weekly staff meetings

**

• We’re deeply committed to creating an inclusive environment where erse voices partake in all aspects of our company and have been actively working on overall DEI internal practices for several years. You can learn more about our commitments here.
• We’ve been a virtual office since our founding in 2002. We know how to create a strong culture remotely, and we’re energized knowing that every person who joins our small company contributes to that culture. We successfully create opportunities for connections with colleagues in many ways.
• We take our company values seriously and invite you to discuss them with any of our employees throughout the hiring process. You can learn more about them here.
• We’ve developed a very strong reputation in the nonprofit community. Much of our business comes through referrals from previous clients. We’re proud of that. So we set high standards for our work, and we’re very committed to excellent customer service.

**

• Minimum 2-5 years paid experience working in a business work environment, preferably creative agency
• A strong commitment to, and lived experience with, racial justice, equity, and inclusion work
• Excellent verbal and written communication skills
• Experience in business development (drafting agreements, and client relations)
• Strong business acumen
• The motivation to work well both independently and in teams
• Superlative project management skills, experience in Teamwork a plus
• Exceptional analytical skills and an eye for attention to detail
• Fluent user of Quickbooks Online, Teamwork, Slack, Trello, Google Suite, Office Suite,

**

• Although Mission Minded is a for-profit company, our clients work with limited budgets and often within constrained resources; our compensation reflects that reality. The starting salary range for this position is $51,000-62,000 depending on experience.
• We offer additional non-salary benefits (such as 100% employer paid healthcare, generous vacation policy, professional development funds, etc.) that contribute another 30% above this.
• Applicants must live in the contiguous US and be legally authorized to work here.
• Applicants use their own office technology, including an Apple computer (we’ll provide if necessary), software, and phone.

We can't wait to read your cover letter and resume! Cover letters present a wonderful opportunity for us to get to know you better. Therefore, please be sure to send BOTH your resume and cover letter.

Resumes without cover letters will not be considered. No phone calls, please—we promise to respond via email.

Mission Minded is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please let us know in your cover letter.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Oddball believes that the best products are built when engineers understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

What you'll be doing

Oddball is hiring an experienced Engineering Manager to lead, shape, and grow one of our largest engineering teams. In this role, the Engineering Manager will lead a multidisciplinary team of engineers, designers, product managers, and others to drive and deliver high-quality products to our federal partners. This Engineering Manager will mentor, guide, and mold our team drawing on their experience delivering and creating quality products. This is not a hands on engineering role, this is a high level people and architectural focused position. 

**

• 10+ years experience leading large, multi-disciplinary teams of engineers, designers, and delivery focused members
• 10+ years experience in programming, architecture, systems analysis and project management
• 7+ years experience architecting high-level solutions that are valuable and used across multiple programs/products
• Experience working on projects with big data problems (ETL pipelines, Data Warehouses)
• Strong analytical and problem solving skills, and is able to identify multiple approaches to problem solving and recommend the best solution.
• Experience in an agile/scrum methodology environment
• Strong verbal and written communication skills directed at both technical and non-technical audiences
• Bachelor Degree in Computer Science, Mathematics or equivalent technical degree, or equivalent industry experience

This is a salaried role. Oddball does offer tech and a continuing education stipend.

Must be located in the US.**This role may be required to obtain a low level government clearance.**

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation.

Deal directly with customers and vendors by telephone, electronically, or face to face

Respond promptly to customer and vendor inquiries

Provide pricing and delivery information

Set up and maintain customer accounts

Process orders, forms and requests using True Commerce and EDI systems

Use NetSuite to process purchase orders, sales orders and other customer account related information

Make, verify, and assign shipping dates for product orders

Organize workflow to meet customer timeframes

Direct request and unresolved issues to appropriate staff

Communicate and coordinate with other corporate departments

Provide back up reception services as needed

Provide support to sales team including zone charts and pricing

Enter information into spreadsheets and other forms of tracking

US ONLY

Requirements

Minimum Requirements:

Customer service skills.

Attention to detail.

Able to work in a team environment.

Dependable and on time.

Self Motivated.

Available to work weekends.

Additional Preferred Qualifications:

Ability to calculate yardage including square and cubic feet.

Knowledge of landscaping products.

Benefits

Education, experience and software:

* High school diploma or equivalent. College degree desirable, but not required

* Must have the desire to help others and solve problems in a fast-paced environment

* Interest or experience in inbound sales desirable

* Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.

* Must provide in-home WIFI that meets Careington's connectivity standards

* This opportunity requires a background check and drug screen.

We’re looking for a Finance Analyst to join the operations team of our startup/growth company. In this role you’ll work with our Operations Function and Executive Leadership Team to inform & deliver our financial plan and to support our internal operations across client billing, team payroll, banking & vendor management. You’ll help identify and execute on opportunities to increase the efficiency and scalability of our company through both technology and process improvements. The ideal candidate will have experience as a Finance inidual contributor working directly with senior leadership to manage the financial operations of a small company.

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 70 smart and erse architects, engineers, product managers and designers, working together remotely and growing!

**

• Align with the Business Operations Manager and C-level on key company financial & operational priorities & goals
• Participate in our annual & quarterly financial planning
• Assemble, consolidate and summarize data into financial reports
• Execute the monthly client invoicing and team payroll processes. Reconcile transactions, identifying and correcting errors
• Plan, control and optimize our expenditure. Identify trends and recommend actions to management
• Liaise with our accounting & banking partners to maintain the smooth running of our business
• Support costing for new work.
• Conduct business cases on past, present and future vendors, initiatives & projects
• Recommend process improvement and policy development initiatives that impact the function

You will report to the COO/Business Operations Manager, in a function that includes Business Operations, Talent Acquisition (Recruitment) and our People Transformation function.

• Detail-oriented: comfortable analyzing processes & data, drawing insights and working on recommendations for improvement
• Dedicated operations-focussed iniduals who are happy both with driving regular processes AND enjoy contributing to one-off projects and change programmes
• Strong collaborators and communicators, both in verbal and written communication.
• Team players, who enjoy finding solutions alongside a small management team, supported by a team of world-class product managers and software engineers
• Able to demonstrate a financial background and track record of financial management
• Fast learners who can adapt quickly to new financial systems and approaches

**

• To work in a fully-remote, erse, global team of professionals
• To drive a range of finance operations processes in a highly collaborative & supportive management team
• To pursue career growth options within a Company Operations function

**

• Competitive salary paid in USD
• Annual Performance & Salary Reviews, with proactive career management
• Funded face-to-face meet ups in Barcelona, as well as South America and Asia
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Educational expenses support
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives
• We offer employee or long-term independent contractor agreements, depending on location

**

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Personalized onboardings
• Opportunity to contribute to company-level initiatives
• Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
• Regular brown bag learning sessions
• An emphasis on Work-life balance

**

• 3 years of experience in a Financial role
• Excellent verbal and written communication skills in English and preferably Spanish
• Excellent spreadsheet skills (GSheet), comfort with databases and task-management tools
• Strong math skills with an ability to spot logical errors
• Experience working within a US or European-based company
• Availability to work full-time (approximately 10am-6pm Central European Time) within a fast-moving Operations function overlapping.
• Live outside of the US. Please, no recruitment agencies

About Popcorn Growth

We are an award winning, Tiktok-first, influencer marketing agency and social media company, here to shake up stuffy, old-school agency practices. 

We know that success on TikTok for brands depends on speed and efficiency.

We know that creators do their best work when we let them be the creatives.

We’ve operationalized the whole influencer marketing process so that we can help brands move at the speed of TikTok. 

Now, we are looking for passionate industry disruptors who are ready to move as fast as we do.

Sales Executive Job Description

This is a fully-remote position. We just want the best, wherever you are.

In this position, you will be part of a dynamic and fast-paced team that values impact, efficiency and independence. As a fully remote company, all of our team members  are fully responsible  for their roles and sphere of influence.

Our clients are respected brands. You must be comfortable engaging senior stakeholders (VP of Marketing, CMOs) at high-value clients, providing expert insights on the influencer marketing and social media trends, and clearly establishing our value-add to the brands. 

We pride ourselves on being thought leaders in it with our clients for the long run - no “Get 1 million followers in 3 days” or “Make $10,000 in a month”. 

We are champions of “work smart_, and_ hard” and are building for scale. If you are someone who would rather take 30-min figuring out how to optimize a process, than spend 10 minutes doing it manually every day, you are a great fit for our team. 

Sales Executive Requirements

• Minimum college education
• Either Marketing, Sales or Customer Success background
• Minimum 2 to 7 years of work experience
• Ability to work under pressure and deal independently with senior stakeholders in brands
• Prior experience as accounts management in a digital marketing or brand agency is a bonus

Your Goals

You will start by receiving some leads from Popcorn Growth, and converting these clients with an entry level service (billing ~$50,000 over 6 months) that allows our clients to understand our unique proposition. Once you have built a network of clients, you are expected to source your own leads.

For reference, because of our strong value proposition, our standard campaigns take about [1 to 5 calls] to convert, and have a sales lead time of about 3 to 4 months. 

Hence, your goal is to achieve $800k of sales revenue in the first year. 

Will you succeed in this role?

People who excel in our environment are people who are fast, independent learners who can pick up concepts quickly. 

Our training consists of:

• 2-day Product and Value proposition training
• Shadowing the Head of Sales on sales calls 
• Video recordings of sales calls and coaching
• If you are confident that you can pick up quickly given a loosely structured but highly impactful training process, you are our person. 

Keys to success:

• You are extremely self-driven and loves challenges
• You are disciplined, consistent, and do not take no for an answer.
• You listen more than talk during client calls 
• You understand how to lead with thought leadership and offer value to prospects, (instead of hard-selling). People who are hard-sellers will not fit well with us. 
• You can think about your client/prospect accounts strategically, and can identify opportunities. 
• You are organized and you are on top of your pipeline and numbers. 

**

• We think before we understand, and then we implement.
• We prioritize high-impact actions.
• We apply judgment on:
• When to get involved and when to get out of the way.
• When to be an independent problem solver and when to ask for help.
• Good and fast is better than slow and perfect.
• Stuff gets done, stuff gets done well.
• There are days we are motivated, there are days we are not motivated. Every day, we are disciplined.
• We trust each other because of transparency.
• We reward performance, not hours worked, not tenure.

**

●      NOT Looking to be perfect/excel at every task. We are a rapidly growing startup that values practicality. We look for team members who find the happy medium between getting all the information and getting the job done

●      NOT going to micromanage. You are encouraged to ask: if this goes wrong, will it significantly affect the company/process/client? If not, make a decision and move on. 

●      NOT shy from being brutally honest with your teammates.

**

• $100,000 to $200,000 total on-target earnings (estimated 50% base 50% commission)
• Signing bonus 
• Company performance bonus 
• Regular Spiffs 
• Potential ESOP opportunities 

If you are interested, submit your application through this LINK**.

We are Blaze, the fastest growing casino in LATAM

Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but, also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just a two years, we have created a new category in iGaming by combining social and real-money gaming! We currently have 2,000+ games and 2,000,000+ registered players. Naturally, we can't do all of this as well as all the exciting things we have lined up for the years to follow without the living legends that make our business the success it is today.

A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.

You Will:

• Be responsible for answering incoming requests from our customers through live chat and email.
• Respond to chat requests via live chat and email
• Engage in conversation and delight customers
• Go above and beyond to ensure all customer needs are met
• Collaborate with team members regarding payments and other issues

Requirements

You Are:

• Native Portuguese speaker
• Fluent English speaker
• Must be 21+ years old
• Perfect grammar and fast typer
• Please include your CV with your application
• Able to learn, adapt and retain new information quickly
• Willingness to improve
• Able to multitask
• Capable of acting professionally and handling all customer queries while expressing empathy as you correct their issues

Other details:

• Shifts are 40 to 44 hours per week (fixed hours) 5 days a week
• Some during the morning others during the afternoon, but all shifts have at least one day during the weekend
• Long-term job position (most people we hire work for us for 1 year or more)

A humble and open mindset is essential to reach higher aims. Join us!

**Please include an English CV/Resume**

About Us

Overleaf is a scaleup and social enterprise that builds modern collaborative authoring tools for scientists — like Google Docs for Science. We make an online, real-time collaborative editor for papers, theses and other documents written in the LaTeX markup language.

We have over 11 million registered users from around the world, over 400,000 people use our platform each day and we host over 100 million user-created projects. Our company is growing and we are looking for a Product Manager to lead our discovery and development initiatives related to our product expansion, and beyond.

We've been recognised as one of the UK's top 100 fastest growing businesses and included in the FEBE Growth 100 list. We were Best SaaS for Nonprofits or Education in the 2020 SaaS Awards Program, and a finalist in the Digital Leaders Impact Awards 2022. We're part of the Digital Science family of science, health and ed-tech companies.

The Product Team

We are an interdisciplinary team made of product managers, UX designers and data analysts. We are a growing team of 12, with most people joining in 2021. The team is small enough that everyone has a few hats to wear, but large enough that we have experts who can guide the rest of the team in their area, such as User Research, User Experience or Analytics. Some of us come from a teaching background, or marketing, engineering, QA and more disciplines, which gives the team its unique flavour.

Our team's mission is to explore the future of Overleaf through data, design and research.

Your New Role

We are looking to hire a Product Manager to lead our discovery and development initiatives related to our product expansion, and beyond (integrations, API, etc). You will take ownership of researching, understanding and delivering value to our users, enhancing their workflows for both our hosted SaaS and on-premises solutions. As part of a Product Trio (Product, UX, Engineering - plus others), you will map opportunities using product discovery methods and shape your own roadmap and KPIs. You will lead on projects related to your area of expertise from start to finish. This will usually involve:

Understanding user needs:

• Carry out primary research to understand users and their pain points, identifying opportunities to address them.
• Nurture and grow our rich database of user insights, mining data as needed and present it to stakeholders in various contexts.
• Based on research insights, formulate hypotheses to be tested with a variety of qualitative and quantitative methods.

Shaping and developing solutions:

• Shape a vision, define the problem and align the team with clear goals, objectives and user stories.
• Map and test assumptions with a variety of qualitative and quantitative methods.
• Distil existing user research data to support the team in making the right decisions.
• Work closely with UX designers, data analysts and engineers throughout the release process, from shaping to building, testing and releasing.
• Clearly define measures of success for A/B testing, balancing the need for accuracy with shipping value to users quickly.
• Recognise and celebrate success regularly when things go well, while fostering a growth mindset when things don't go so well.
• Lead and facilitate planning sessions with your team to prioritise work, often applying decision-making frameworks (e.g. RICE).
• Keep other stakeholders informed as progress is made, through regular demos, Show & Tells and presentations.

Understanding the Business:

• Develop and manage a solid product roadmap for your core area.
• Map opportunities and manage input from your stakeholders to enhance our offering on an ongoing basis.
• Clearly communicate our roadmap and product changes in advance of their launch and help them manage communications to customers.
• Take part in customer onboarding sessions, webinars and/or sales negotiations and use these opportunities to conduct user research.

Work closely with other departments to:

• Help them access and understand product information (e.g. releases for our On-Premises product, key features, product roadmap).
• Explain technical dependencies and how they may affect our roadmap.
• Help them access product data/metrics that can provide useful insights for their departments.
• Bring the user perspective in meetings and engage stakeholders with our continuous user research efforts and insights.

Strategy and planning:

• You will input and contribute to the main product roadmap and take part in planning meetings on an ongoing basis.
• You will develop a set of strategic goals and KPIs for your core area on an annual basis, updating stakeholders on progress throughout the year.

As part of the Product team at Overleaf, you will be helping to make Overleaf the go-to place for scientific writing.

How We Hire

The stages in our hiring process are typically:

1. We will aim to update you on the status of your application within 10 working days from when we receive it.
2. We'll schedule a 30-minute call for a discussion with 2 members of the team to discuss the role and your experience, to see if they look like a good fit.
3. We'll schedule a more in-depth interview with a product trio (PM, UX, Dev), which is typically 90 minutes, in which we also discuss a technical task sent in advance.
4. The last stage will be to meet with our CTO & Co-Founder plus another Product Manager so you get to know the team better.
5. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will keep you informed throughout the process.

If you have a deadline, please let us know in your application, and we will try to be accommodating.

Requirements

To do this job well you'll need to:

• Have a user-centred mindset. You are eager to learn about pain points, needs and desires of users, identifying the best opportunities to develop a product that delights them.
• **Be experienced in Product Management as a discipline.**You can switch from engaging with stakeholders to resolving technical trade-offs with the Engineering team, always bringing the focus back on our long-term vision and delivering value to our users.
• Be technical. You are familiar with LaTeX or willing to learn about LaTeX and its use within academia and industry. You also understand the difference between a SaaS product and its on-premises counterpart, including their underpinning technologies, e.g. Docker.
• Be commercially minded. You have commercial experience within a B2C SaaS product and/or Enterprise. For example, you are able to read user research insights through a commercial lens, with a view to grow the business while shipping value to users.
• Be based in the UK, Europe (EU member state), Canada, or US
• Usually be available in our core hours, 2pm-5pm UK time

Benefits

• Remote and flexible working.
• Salary up to £50-75k per year, depending on experience.
• You would join a small, dedicated and growing team.
• We organize company and team meetups several times a year for valuable face-to-face time.
• We'll provide a new Mac, PC or Linux laptop, along with a stipend for other equipment.
• We provide a training budget and allocate time for training; many of us choose to attend relevant industry conferences or buy training materials.
• We run regular remote hackathons to keep learning and experimenting.
• We run a weekly internal seminar series with short talks from staff about their work or personal projects, new technologies and techniques.
• Additional benefits package varies by country. Please ask us.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Underrepresented groups often do not apply and we encourage them even if they do not meet all the requirements.

**Are you “the one”?

We’re looking for a passionate copywriter who will be happy to tell the story of Better Proposals to the world, build relationships with our potential customers and support our existing customers with quality educational content.

A day in the life

• Producing long-form content for the Better Proposals blog
• Creating content that attracts and engages readers to stay on our website, and eventually convert into customers
• Capturing the tone and voice of the Better Proposals blog and confidently writing on a variety of topics related to sales, marketing, lead generation and business proposals
• Optimizing all of your content according to on-page SEO best practices
• Writing guest blogs according to guidelines from various platforms
• Writing short responses to HARO queries (don’t worry if you don’t know what HARO is, we’ll teach you!)

Benefits

• Salary dependant on experience and what you can bring to the role. We use Glassdoor as a guide for your location and pay above average.
• Remote work in a global company, with a friendly and hardworking team
• Opportunity to grow within the company, head up departments and earn promotions and pay rises
• No work on your birthday
• 3 weeks paid holiday + 1 week for every year (capped at 6 weeks)
• Choose 8 national holidays that make sense to your country.
• Sizeable annual bonus based on personal and company performance

Requirements

• At least 2 years of experience being a copywriter, agency or client-side. This means you have a range of experience in different forms of copywriting, from writing short, catchy CTAs to long, extensive blog posts.
• Highly skilled in giving and receiving constructive feedback, happy to help your teammates.
• You’re a self-starter, with the ability to work on multiple projects at once and meet tight deadlines.
• Excellent knowledge of English language (ideally native English speaker).
• Solid understanding of SEO concepts and exceptional ability to understand and adjust to all nuances of writing for various channels and audiences.
• You have experience writing for B2B audience. Preferably, you’re into SaaS world and understand how it works.
• You enjoy copywriting and follow the latest trends and techniques. You also understand our brand voice and can see yourself communicating the same way.

Next steps

• You apply 
• We have an initial interview 
• We will have a 2nd interview 
• In special cases we might have a quick 3rd call to clarify a few things, but mostly not. 
• We offer you the job 
• You’re expected to accept it within 1 business day.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

**Location: Europe/LATAM

Salary: up to 9000 PLN/2000 EURO/2100 USD (total employer cost)

Form of employment: Contract of employment or B2B contract (self-employed).

**We are a fast-growing tech company created by skilled and experienced international talents. Our flagship product is a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help small businesses worldwide serve their clients efficiently. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

**Working at Tidio means having an impact on thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too.

A few facts about us:

• Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #11 on G2’s Highest Satisfaction Products for 2022.
• Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population.
• Currently, we hire over 170 fantastic people.
• In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more).

**As a Customer Support Specialist, you will:

• work between Monday and Friday, on two shifts: 8.00 am - 4.00 pm; 4.00 pm-12.00 am CET/8.00 am - 4.00 pm and 4.00 pm - 12.00 am MST;
• support customers via chat and email with a strong emphasis on understanding their needs;
• effectively translate customer needs/issues into solutions - you are able to e deep into customers' requests to drive improvements;
• answer Tidio customers' requests and help them solve problems (e.g. product questions, production issues, and configuration requests), including those more technical - being a tech-savvy person is a plus; 
• receive and transfer feedback about issues, requests, and ideas for improvements to our Product Team;
• ensure the customers’ satisfaction with our support;
• report and analyze users’ problems in the categorization tool;
• educate the users and help them grow within the Customer Success framework;
• encourage satisfied users to recommend the service to others.

**You are the perfect fit if you have:

• 1+ years of overall experience in similar customer service roles;
• ability to speak English fluently (C1 level at least);
• proactive attitude in finding solutions and improvements to make work more effective;
• an orientation attitude - our main goal is to help our customers and make them satisfied;
• great communications skills and drive for solving problems - we don’t use scripts, so you have the freedom to lead a conversation on your own.

Bonus points will be given for:

• Tech or/and e-commerce interests, especially basics of coding, editing CSS and designing websites.

**We would like to offer you:

• Possibility to work 100% remotely.
• An opportunity to develop a team together with the small, ambitious team and followed by an impact on shaping the future of this area in the company**.**
• A collaboration with iniduals keen to share knowledge and not afraid of testing new solutions.
• Great development opportunities - a chance to specialize in particular areas or become a leader in the future. As well as, company-supported courses or conferences.
• Flexible working time - you are the one who arranges online meetings with customers and manages your time independently in the most effective way.
• 26 days off guaranteed in a year.
• Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.
• Sport & wellness benefits – no extra charge*.
• Premium medical care – no extra charge**.
• Mental well-being program – inidual therapy sessions and resources for employees.
• Free access to one of the most popular e-book/audiobook services.
• Regular integration events (company-wide meetings, team events).
• Discounts on Apple products.

Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here)

*_Multisport/MyBenefit Cafeteria in Poland or a financial equivalent in your country

** _Medicover in Poland or a financial equivalent in your country

**What happens when you send your resume?

• We will read your CV; if it meets our expectations related to the position, someone from our HR team will contact you via e-mail with the invitation to the English test in order to verify your language skills.
• A short interview with a recruiter - if your CV meets our expectations, someone from our HR team will contact you via e-mail with an invitation to the zoom call;
• A trial meeting - you will have a chance to work with our tools and customers.
• Offer and fireworks!

Don't hesitate and apply right away!

**The time between the stages is max. 7 days, but we're doing our best to act as fast as we can.

_Diversity Statement

_One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence.

WalletConnect is the web3 communications protocol. We began with a single API, and are now building a suite of web3 SDK’s including Web3Modal, Web3Wallet, Web3Inbox, and more. We recently raised our $11M Series A from USV, 1kx, Coinbase and other leading investors, and are looking to grow.

To learn more about our plans to create a multi-API messaging network for web3, take a look at our presentation at EthCC.

**The Role

We’re looking for a talented product manager to join our Cloud team and help onboard the next batch of web3 wallets and dapps to the WalletConnect protocol. This role is a hybrid product manager and customer success role where both technical and support skills are needed. You'll be working internally with our product, business and engineering teams and externally with wallets and dapps to ensure a seamless experience.

**Responsibilities:

• Responsible for ecosystem usage and adoption of the WalletConnect Cloud (cloud.walletconnect.com)
• Coordinate with our partners including Metamask, Uniswap, Rainbow, Trust Wallet, and OpenSea to ensure their Cloud experience is seamless
• Manage and moderate the WalletConnect Explorer registries and submissions
• Manage inbound integration requests across Github, Discord, Slack, and Telegram, then prioritize opportunities across a range of partners.
• Triage and respond to Cloud issues reported and prioritize the product backlog, ensuring that the development team always has a clear understanding of what needs to be built
• Ensure the success of existing and new integration partners to incorporate feedback, bug reports, or technical issues, and pass this on to product and engineering teams, improving the product iteration/improvement cycle.
• Build out the processes to ensure that integration partners have consistently excellent customer experience.
• Own the product requirements for cloud.walletconnect.com and explorer.walletconnect.com

**Must have:

• At least 2 years of experience at a tech company, having managed products, or as a software engineer, or worked in customer support or other tech-focused roles
• Passion for web3
• Hands-on experience using wallets and dapps. This position requires downloading and testing apps for quality and compatibility testing.
• Excellent problem-solving and analytical skills to identify opportunities or understand and address potential technical and business issues
• Experience managing client relationships
• Excellent written, editing, speaking, and research skills

**Nice to have:

• Experience in product, or customer support roles
• A proven ability to thrive in rapidly evolving high growth-startups
• An understanding of product analytics and how to use it to drive decision making
• QA experience
• Crypto / Blockchain experience
• Comfortable working remotely

**What WalletConnect offers:

• Fully remote position
• Remote work allowance
• Company equity
• Token offering
• Salary $60-80k USD

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

We are growing our Success Team of 7 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. 

About You

You have at least one year of experience with B2B SaaS in a customer success role. Preference given to candidates with either 1) frontline sales experience of minimum one year that you can rely on to act as a trusted sales advisor for our customers or 2) experience working for a CRM platform or a  sales enablement tool.

You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. 

You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be available to work normal U.S. business hours and be proficient in English. You should have experience working in a startup environment and as a remote worker. 

About the Role

The newest member of the Customer Success Team has several responsibilities: on-board new customers to help them set up for success, work with existing customers to increase the value they get from our service, and identify those customers who are rapidly growing and who may need extra love.

This person will also be responsible for helping to improve processes and customer content related to customer on-boarding, growth and overall success with Close. The team members you'll be working most directly with are Meghann O’Brien, Forrest Dwyer, Tina Duong, Laura Turnbull,Lauren Weisenthal, Fiona Hollingsworth and Liz Stephany.

**

• Virtually train and onboard new and existing customers
• Identify growth customers and give them extra TLC in order to build strong relationships
• Communicate effectively with all Close customers, including co-founders, executives, and sales teams
• Work closely with Success and Sales teams on seamless customer transitions
• Identify expansion opportunities and upsell customers
• Host in person customer events, some travel required
• Identify customer content needs and create FAQs, white papers, videos, and host webinars, as well as communicate with customers on our online Community

**

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

**

• Build a house you want to live in -- Examine long-term thinking and action
• No BS - Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Ticketing Support Agent

Ticketing Support Agents act as the first line of communication between our clients (the venues) and customers (ticket purchasers). Your role will be imperative to the success and direction of our clients and their customers. Your goal will be to provide prompt, thorough support with one-call resolutions when possible. You will be an asset for ensuring our customers have the tools they need to use our system successfully. 

This role will report directly to the Software Support Manager

Responsibilities:

●      Serve as the new venue orientation specialist and deliver web-based trainings on the Seat Engine software. 

●      Field incoming support inquiries from both clients and customers by phone & email through our online support desk. You need to be comfortable communicating with venue management and ownership about the status of requests. 

●      Understand and identify client or customer’s needs and take the appropriate action to successfully resolve their question or issue in a timely manner.

●      Document clear, accurate notes into support tickets and escalate to the proper department. 

●      Keep track of all pending issues and keep customers/clients updated throughout the resolution process.

●      Become familiar with our help desk solutions database and utilize this tool as a first resource when applicable.

●      Update existing help desk solution articles database and add new articles into the database when software updates or changes roll out.

Skills/Qualifications:

●      Highly organized & motivated self-starter.

●      You conduct yourself in a professional manner, yet have a personality.

●      Are able to work well both inidually and on a team (remotely).

●      Experience with leading employee or client onboarding trainings.

●      Problem-solving skills: Diagnose software issues and troubleshoot accordingly, or determine next steps for escalating issues to the development team.

●      Time management: Excellent time management skills and can prioritize customer/client calls and tickets to quickly address all support issues.

●      Communication skills: Excellent listening, verbal, and written communication skills to understand customer/client issues, communicate details to the Software Support Manager and clearly relay solutions to the appropriate person.

●      Be comfortable asking questions to get the information you need from clients or customers. 

●      Must have a minimum of 7 years of experience in a customer or client service role. Experience working for a software development company is a plus. 

●      Proficiency with Microsoft Office Suite, Google Suite and help desk software is needed. 

●      Need a quiet work environment, isolated from all household distractions. This is a role in which the volume of work is not predictable so you need to be available for any incoming calls or emails during your scheduled hours.

●      Must have high-speed Wi-Fi internet access to wirelessly connect to the phone during scheduled hours.

This role will be 12pm - 8pm EST Tuesday - Saturday.

This is an ideal leadership role for a talented design leader with a passion for creative problem-solving and a desire to lead fast-paced and dynamic design engagements. AgencyAnalytics is looking for an organized and detail-oriented inidual to lead their design team of in-house UI/UX designers, graphic designers, and freelance designers across product and marketing departments. You will be in charge of the entire design team!

This design innovator will be focused on delivering high-quality design solutions that are both data-driven and user-centric. The ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary SaaS teams to further user experience best practices at every opportunity.

• Leads design teams to produce meticulous, beautiful experiences that take into account business and user objectives, brand guidelines, and channel specifications or requirements (SaaS applications, websites, mobile applications, email, video etc.)
• Owns the design system and can hold engineers accountable to its implementation
• Prototype complex interactions with high standards of usability in mind
• Provides creative leadership on issues relevant to technical graphic design. Works with product managers and others as necessary to gain a further understanding of technical issues.
• Contribute to the establishment of experience design standards, deliverables, and methodologies within the organization
• Hire and mentor junior staff to create branded deliverables, improve design skills, and unlock professional growth
• Serves as a resident expert on digital tools and is skilled in developing digital design concepts. Is well-versed with web technology, usability, and core development tools; understands web design constraints, including a strong understanding of designing analytics dashboards
• Own brand standards and adherence to those standards
• Drive the visual identity and visual communication strategy

**Job requirements

• Minimum 7 years of erse product, marketing, and project management experience
• Minimum 5 years in a busy agency or production environment in fields such as analytics, marketing, SaaS, or with demonstrable related experience
• Minimum 5 years of experience leading multiple projects while sharing work with other product designers and collaborating with cross-functional leadership
• Product and design decisions that are driven by a deep concern for the customer and a passion for human-centered design
• Capable of capturing insights from user interviews, interaction, and observation
• A strong portfolio linking design decisions to successful outcomes in a product
• Experience guiding UX and other design teams through the creation and application of UX strategies
• Deep knowledge of translating concepts into wireframes, mockups, and prototypes
• Ability to turn user research into representative personas, user stories, user journeys, storyboards, and other design-thinking representations
• In-depth knowledge/proficiency with Figma
• Impeccable understanding of typography, layout, color, and all other elements of design
• Experience designing around data sets and reusable components/patterns
• Understanding of mobile, responsive design, accessibility, and Agile methodologies
• B.S./B.A./B.F.A. in graphic design, digital design, visual communication, or other design-related fields or relevant experience

Job Benefits

• Profit-sharing, distributed quarterly
• Frequent promotions
• 4 weeks vacation and paid sick days
• Happy Hour once a month
• Extended health benefits
• Continued education allowance
• Annual fitness allowance
• Work from anywhere in the world
• Join a profitable, product-focused, & customer-oriented company

Do you speak in emojis and memes and have lighting-fast thumbs and fingers? Are insatiably curious and are always researching on YouTube or asking friends a million questions? Stop here. It looks like we have the job for you.

We at Photobooth Supply Co are searching for a charismatic Inside Sales Photo Booth Strategist to join our team. You will be responsible for answering inbound sales chats and the occasional tech support request. Your mission will be to help aspiring entrepreneurs achieve their goals by creating creative, profitable, and personal business plans. That's why we internally call this position a "Photobooth Strategist!" To do that, you must have an excellent sense of entrepreneurship, curiosity, good work ethic, and adaptability.

**Weekly schedule- Monday-Friday 8:30am-5:30pm PST **

Acts

• Respond to inbound calls, requested calls, pipeline calls, live chat, and e-mails from prospective customers
• Schedule and lead live product demos with prospective customers
• Track customers with our CRM
• Travel to trade shows

Goals

• Increase lead to customer close ratio
• Decrease sales cycle length
• Hit daily, weekly, and monthly metrics and goals

Requirements

• Inbound Sales
• Outbound Sales
• Account Management
• Hubspot / Sales CRM
• iOS
• macOS
• Windows
• Photography
• Entrepreneurship

Benefits

🏥 Health Benefits

👴 401K

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Hi! We’re Strategy11, a WordPress SaaS company with products running on over 400,000 websites. Our team is growing and we’re looking for a talented content writer to help us spread the word! If you’ve ever wanted to write content in the software industry, check us out! 

You’ll be writing blogs, landing page copy, social media, and emails designed to grow our organic traffic and convert website visitors into subscribers and customers. You’ll be teaching people how to create websites with our tools, ranging from food blogs to business directories. If you love variety, this could be your calling!

You’ll love this role if:

• You love to research and understand technical concepts, then explain them in simple terms to people who aren’t always tech-savvy.
• You’re a self-starter who takes the initiative to solve problems and learn new skills.
• You feel comfortable working with minimal direction.
• You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
• You’re an excellent communicator who makes sure nothing slips through the cracks.
• You’re passionate about leaving your mark on the web for all to see.
• You enjoy helping others on your team succeed.

Here’s what you’ll be doing:

• Writing blog posts that are engaging, actionable, error-free, and follow our style guide.
• Creating your own screenshots for each blog post.
• Conducting keyword research to identify target keywords and using those keywords to plan, structure, and optimize your content.
• Planning blog calendars in Asana and keeping ahead of schedule with minimal oversight.
• Monitoring SEO rankings and optimizing existing content to boost traffic and conversions.
• Working closely with developers and support team members to write new feature announcements.
• Writing email newsletters and automated campaigns and sending them using Active Campaign.

Here are the skills and experience that will come in handy:

• Advanced WordPress Experience: You’re comfortable with writing and formatting posts and pages, setting up new WordPress sites, installing and configuring themes and plugins, troubleshooting errors, etc.
• Writing and Editing: You can write a well-structured article with impeccable grammar and spelling in a conversational tone. You can edit and proofread your own work to eliminate careless errors instead of relying on an editor to fix them for you.
• Image Editing: You can efficiently take screenshots; resize and crop images; add text, borders, or other elements; compress images; and upload and format them in WordPress so that they are clear, useful, and look good.
• Basic SEO: You understand what SEO is and why it’s important. You know how to research keyword volume and search intent and how to effectively use keywords in your content without keyword stuffing.
• Basic HTML: You can use the text editor in WordPress to add link attributes and do basic formatting of lists, subheadings, etc. with HTML.
• Time Management: You’re able to juggle multiple tasks and projects and prioritize your work effectively to meet all deadlines.
• Previous freelance or remote work experience is a plus.

Bonus points if you also have:

• Examples of high-ranking SEO content you've written.
• Deep knowledge of WordPress audience and platform.
• Copywriting and/or email marketing experience with proven results.
• Graphic design experience creating featured images, infographics, etc.

What we offer:

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Work from your home. We’re spread out all over the world – United States, Africa, Ireland, Philippines, and more.
• Unlimited PTO after 60 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Ability to work with some of the best people in the business through frequent interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Time zones: EST (UTC -5), GMT (UTC +0), CET (UTC +1)

Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. At Kinsta, we offer a remote-first and flexible environment. We're a highly-driven team that loves making an impact, and we trust in each other so much that we don't need to be tied by spaces or borders to build a brighter future together.

We are looking for someone with creativity to join the Marketing department as an Email Marketing Specialist. You will report directly to the Demand Generation Lead and you will bring qualified leads to the company to support our sales goals and expand our lead generation efforts as Kinsta grows. This is an exciting opportunity with great autonomy to express your creativity with a fantastic potential for growth.

**

• You will improve Kinsta's email customer acquisition and retention strategy.
• Build creative, messaging, and content for campaigns using email and automated marketing triggers.
• Analyze current email marketing trends and find ways to increase CTA and open rate.
• Maintain the health of customer lists and troubleshoot deliverability issues.
• Implement dynamic testing for email subject lines, content, and behaviour triggers in Kinsta's CRM.
• Analyze data to measure and increase our email campaigns, to improve open rates, deliverability, click rates, and conversion rates.

**

• 3+ years of marketing experience including email marketing, deliverability, testing, and automation.
• Knowledge of creative processes and social media marketing.
• Excellent verbal and written skills.
• English copywriting skills.
• Experience with HubSpot email creation, automation, and list management.

**

• Flexible and remote-first environment.
• Annual remote expense budget.
• Flexible PTO.
• Paid parental leave.
• Annual professional development budget: available after one year with Kinsta.
• Sabbatical: available after three years with Kinsta (and every three years thereafter).
• Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.
• Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.

Assistant General Manager at Established Titles

About Established Titles:

Established Titles is a successful DTC e-commerce brand. 

A fun gift, meant for a good laugh and not to be taken too seriously.

Established Titles owns 250+ acres of land in Scotland, we have pledged to protect it and keep it as is forever, and plant a tree with every order we get through one of our tree-planting partners (https://trees.org/sponsor/established-titles/). 

The project is based on a historic Scottish land ownership custom, where landowners have

Established Titles has to date planted over 2 million trees through our non-profit partners, and put smiles on countless faces. We are proud of the extremely high Customer satisfaction we have achieved (4.4/5.0 across 4,922 Customer revies on Trustpilot). The product makes the perfect gift for someone who already has everything and makes a positive difference for the planet simultaneously. 

Job description:

You will be in charge of Established Titles business performance. This includes overseeing all aspects of the brand, marketing performance, paid search, ad creation for FB/IG/Tiktok, influencer management, partnerships, logistics, Customer service, product and more.

You will have full P&L ownership of Established Titles. 

You will manage and continue to build a small team of professionals dedicated to serving Customers and doing well while doing good.

Requirements:

You must be a Customer focused fast learner who has a good overall grasp of digital marketing and e-commerce.

You must be excellent with numbers, a good creative problem solver and bring a positive, optimistic, energized self to work.

- Previous experience working with Shopify or other e-commerce tools is a plus.

- Previous experience and understanding of SEO is a plus.

- Previous experience building new ad creatives for FB/IG is a plus.

- Previous experience managing team members is a plus.

You must speak with at least one Customer every work day on the phone. This is to ensure you get continuous input from Customers as you build this brand.

And most of all, you must connect deeply with the product, Customers and mission of Established Titles.

Benefits:

You can work remotely in any timezone, as long as you are able to lead weekly and occasionally daily meetings in GMT (Scotland) morning timezones.  

You get compensated attractively from day one, with a huge amount of growth potential and promotion opportunity ahead.

Established Titles is owned by Galton Voysey which is a leading developer and operator of DTC e-commerce brands. The right candidate will thrive and prove themselves running one brand and then go onto lead multiple projects in the future across the broader portfolio of brands.

You get a flexible budget and creative freedom (within reason) to pursue your own ideas and vision for the brand.

You get to hire and develop your own dedicated team.

If interested please email your linkedin URL or resume to [email protected]

Our Place is on the lookout for an ultra-creative freelance Copywriter to develop brand-aligned copy across our channels. In this position, you’ll be responsible for ensuring our words are accurate, inclusive, compelling, and a joy to read. You’ll concept and develop campaigns in support of major product launches, holidays, and brand moments, partnering closely with the broader Creative team. Sound like your cup of chai? Keep reading! 

**

• Develop copy for brand materials, with a focus on email, ads, packaging, and social
• Contribute to cross-channel creative ideation/campaign development
• Work closely and flexibly with design, brand, production, digital, and product development teams to deliver clear, compelling, and accurate copy 
• Be a reliable thought-partner within the Copy team, stewarding the brand voice while also pushing it forward 
• Take immense pride in the quality of your writing, ensuring that mistakes are few and far between 

**

• Backed by 3–5 years professional writing experience, preferably in-house brand/creative, with a background in e-comm and knowledge across various mediums (print, digital, scripts, etc.)
• Experienced in collaborating with designers, project managers, and other stakeholders
• Eager to be hands-on and proactive—confident, capable, and decisive 
• Driven by curiosity (about the world, our food systems, our cultures, the differences in how people cook and gather…) 

To learn more, see here!

Searchful is a small but rapidly growing digital media publisher comprising of affiliate websites in the home improvement niches. 

We’re looking to expand our team to include a Content Manager to produce meaningful and helpful digital content through the lens of semantic SEO techniques, meaning zero-fluff content that provides unique value to readers yet is optimized for the Google search engine.

About the role:

The ideal content manager will take ownership and oversee the whole content publishing process. The main objectives of the role are to:

• Research and deliver content briefs to writers
• Review drafts and provide feedback to content writers
• Edit / polish content ready for publishing
• Co-ordinate with graphic designers to produce helpful and unique images
• Oversee the content production and current workflow processes to help improve output efficiency
• Manage, mentor, and build a high-quality content writing team
• Manage the content administration

About you:

**Abilities

No formal education, qualifications, or certifications are required for this role. 

You will be a good fit if:

• You’re detail-oriented
• You’re a fast learner
• You’re fairly techy (can quickly learn new online tools, good with Excel)
• You have strong communication skills and are comfortable with one-to-one Zoom meetings
• Comfortable with using spreadsheets - you don’t need to be a wizz
• Know how to use Google suite of tools (Gmail, G. Docs, G. Sheets etc)
• Have a growth mindset with a flexible demeanor. You can shift tasks and priorities when circumstances change (and at a fast-growing startup, they often do).
• Have a positive attitude with a “figure it out” on your own mentality to problem-solving.
• You have a self-driven work ethic - You need to be self-motivated, comfortable taking the initiative and see projects through to completion.

**

• 1+ years of editorial and writing experience.
• Must have the availability to overlap some hours each day with European time (GMT)
• Must be fluent in oral and written English

**

• Experience with WordPress
• Basic understanding of HTML & CSS
• Basic understanding of SEO
• Some experience using Google Analytics, Search Console & Ahrefs

Benefits:

• $1500 - $3000 per month, depending on experience
• Full-time position
• Fully remote role - Work from wherever you want in the world.
• Full flexibility. While we ask for a few hours of overlap with GMT each day, outside of that, you are free to work whenever suits you best. 
• Paid national public holidays in the country you reside
• Allowances to paid material/courses to help develop your skills
• Plenty of scope for personal development to grow and add more responsibilities as the business grows.
• Learn valuable online skills not taught in schools
• Work alongside the founder

How to apply:

1. Fill out the application in the link (you'll need to login into a Gmail account)

2. Upload a short video (1 to 5 mins) to your Google Drive where you introduce yourself and why you're a good fit for the job. Your phone camera or laptop camera works great for this. Link to it in your application and make sure the permissions allow for other people to view it.

DoneStreet is an elite network of software developers available for hire. We connect talented developers with leading clients across a broad spectrum of industries.

Our client is looking for a US-based intermediate or senior Go / Golang developer to join their team. The client is in the ad-tech space and handles millions of http requests per day.

The role is fully remote, however, candidates need to be legally allowed to work in the United States.

**

Duties of the Remote Golang Developer

• You’ll operate as the go-to person for back-end related matters within our Go technology stack.
• Work collaboratively and transparently with product management, design, stakeholders, and your fellow engineers.
• Deliver software using continuous delivery and leverage your experience to enhance delivery pipelines and DevOps process.
• Continually build highly modular and reusable code using industry standards and best practices.
• You'll actively own features or systems and define their long-term health, while also improving the health of surrounding systems

Required Technical and Professional Expertise

• 4+ years of experience writing server-side code and APIs in Golang (Go)
• Deep understanding of object-oriented programming and experience with Go/Golang
• Experience working with bare-metal servers
• Experience working with "big-data" Clickhouse, BigQuery, etc
• Good knowledge of operating systems (Linux, Mac, and Windows)
• You are expected to bring in deep architecture and design knowledge, excellent engineering practices, and a capability to provide high-quality, hands-on implementation
• Excellent organizational and leadership skills
• Ability to work independently

Preferred Technical and Professional Expertise

• Experience building distributed systems
• Experience working with Docker, Clickhouse and Aerospike (or similar key value stores)
• Experience working with PHP and Laravel applications is a plus
• Willing to take risks, experiment, and share fresh perspectives
• Ability to effectively communicate with internal and external business partners.
• Experience in ad technology is a huge plus

**

Location: Located within and legally authorized to work in the USA

Structure and time: Full-Time Independent Contractor with the ability to transition to a full time employee at a later date.

How to Apply?

If you're interested in a role, please email us at [email protected] and include the following:

• Your most recent CV
• Link to your GitHub profile and / or some samples of code you have personally written
• Your target hourly rate or monthly income

Gridium's mission is to hasten the transition to a zero-carbon economy. Our software helps people run commercial buildings at lower cost and with less energy. Gridium is looking for a software engineer to help us scale our operations so we can fulfill our mission of bringing deep efficiency to the built environment, which is responsible for 40% of the world's energy use.

Your role

We are looking for a US-based software engineer with strong Python skills who will help us build out the internal tools we need to increase productivity as we manage an increasingly large pipeline of energy efficiency projects. We are growing quickly, which is great, but growth means more data, more projects, and more coordination required to help us hit our goals.

Because you will primarily be building internal tools, you should be comfortable working closely with customers - that is, your coworkers. Are you the type of engineer who enjoys understanding user problems, brainstorming approaches, and using feedback to iterate toward a great solution? Then you may be the perfect person for this role.

Requirements

Candidates must currently reside in the United States and have the legal right to work in the United States.

You should be self-directed, responsible, and committed to delivering maintainable code that meets users' needs. You should have a product mindset and be comfortable analyzing existing processes to identify the improvements that will have the highest impact on our business. We need a problem solver who can ask good questions and collaborate effectively with teammates.

• 3+ years of experience as a software engineer
• Comfortable making build vs. buy recommendations, weighing factors like total cost of ownership
• Savvy about using the right tools for the job, including low-code or no-code frameworks where appropriate
• Capable of delivering MVPs that allow for quick prototyping and testing
• Experience using APIs to integrate different systems and automate workflows
• Ability to do front end work when necessary (although this isn't primarily a front end position)
• Hands-on experience with tools such as Python, Elasticsearch / Kibana, Google Drive APIs, Google Apps Script, GitHub Actions, and Jira Automation.

Benefits

The position comes with salary, stock options, 401(k) match, a great health plan, vision, dental, generous parental leave, and a flexible vacation policy — we want you to take the time off you need so that you are happy and productive.

About Gridium

Gridium is a venture-backed SaaS application provider with a mission to bring cost-effective energy savings to commercial real estate. We have been delivering deep energy savings to our customers for ten years, and we are now growing faster than ever due to increasing demand for real energy solutions.

We have been an all-remote company since our founding, and we love the fact that remote work gives us flexibility to balance our roles as employees, parents, family members, or however else we round out our time. Remote work allows us to find great people wherever they happen to be, and it allows you to structure your day with minimal interruption so that you can get stuff done in the style that makes most sense for you.

Of course, spending time face-to-face is important, so every three months we pick a city and meet up for several days of highly productive and highly fun planning and doing. Past trips include Chicago, Austin, Los Angeles, Palm Springs, New Orleans, and more. Although we switched to remote versions of these meet-ups during the pandemic, we have been excited to have the opportunity to start meeting face to face again. Please note that we do require all employees to be vaccinated against Covid.

We have a casual, collaborative work environment where everyone's ideas matter. Since creative, enthusiastic employees are the basis for our success, we take great care and pride in how we attract, hire, and support our employees.

And of course

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

We are seeking a Business Analyst to join our team at Salesflow.io. The ideal candidate will have experience in requirement elicitation and technical user story write-up, and will be responsible for working with our stakeholders to gather, document, and analyse business requirements, and translating those requirements into clear and detailed technical user stories that can guide the development process. 

The ideal candidate can be based in London or an EU Remote, working with a remote international cross-functional team.

**

• Eliciting and gathering requirements from stakeholders, such as sales teams, product managers, and customers, to understand their needs and goals for the Salesflow platform.
• Translating these requirements into clear and concise technical user stories that can be understood and implemented by the development team.
• Communicating with the Project Manager and the development team to ensure that the user stories are understood and that any technical questions are answered.
• Collaborating with the Product Manager to prioritise and plan the development of new features and enhancements to the Salesflow platform.
• Acting as a liaison between the development team and other departments, such as marketing and customer support, to ensure that the Salesflow platform meets the needs of all stakeholders.
• Keeping up to date of industry trends and best practices in business analysis and requirements gathering, and incorporating these into the Salesflow development processes.
• Participating in user acceptance testing to ensure that the Salesflow platform meets the needs of its users.

**

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience with business analysis and requirements elicitation
• Familiarity with Agile Scrum development methodologies
• Knowledge of software development concepts and technologies
• Experience with using Atlassian> Jira & Confluence for tasks
• Experience in the sales or sales enablement industry is a plus
• Professional English communication proficiency

**

• Bachelor's degree in Business Administration, Computer Science, or a related field
• 3+ years of experience as a Business Analyst in a software development / IT environment
• Excellent written and verbal communication skills
• Experience with requirement elicitation and technical user story write-up
• Strong understanding of software development processes and methodologies

**

• Competitive salary: £27.5 - £35k (Dependent on Experience)
• Working hours: GMT
• Location: London or EU Remote (if your location doesn't match the criteria, your application will be dismissed automatically)
• Benefits package
• Opportunity to work with a talented team in a fast-paced, dynamic environment

If you have a passion for technology and a desire to make a real impact, we want to hear from you!

To apply, please submit your resume and cover letter.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

If you are an experienced customer support pro looking for a fulfilling PART-TIME role at a fast-growing tech company, this is for you!

About Our Company Culture

We are a team of expert specialists, and our goal as a company is to give you all the resources you need to get your work done with excellence. That also means that we eliminate all of the "company busy work" most companies have so that you can spend ALL of your time delivering an excellent experience to our community.

We are asynchronous and only have live meetings if that's the most effective way to get something done (we find it usually isn't). Which means you will NEVER sit through a meeting where someone reads a slide outloud. (Um, we assume you can read.)

You'll be working with a small team of people who are super intelligent, resourceful, and focused. We want to be up-front that we aren't the kind of company where work is your social outlet. We love doing excellent work at work, and living the rest of our lives outside of work! We are not a reactive, fire-fighting or "workaholic" type of company. 

The vibe is quiet and focused - we're friendly but you aren't going to see a bunch of social chit-chat or "getting to know you" activities. We are the perfect fit for you if you're the type of person who is motivated by crafting excellence every day and loves skipping all the unnecessary meetings and reporting that no one reads!

⃗  Read more and apply here.

FirstPromoter helps SaaS and other subscription businesses to easily launch and manage their referral and affiliate programs. We're one of the top affiliate tools in the market, with hundreds of clients worldwide, ranging from small one man startups to companies valued at $4 billion. We launched 5 years ago, fully bootstrapped and highly profitable since then.

We're looking for a highly skilled Customer Support Specialist that will ensure the happiness of our users as well as of keeping an up to date help-center. Through your daily conversations with our users, you'll understand their needs and concerns, helping them solve their issues and suggesting improvements to our team.

Since we're at the beginning of our journey, you'll play a big role in shaping the future of our company, that's why having initiative, being reliable and driven it's essential for us.

Responsibilities

• answer our users queries in a timely, accurate and emphatic manner via live-chat and emails
• help users integrate FirstPromoter into their website and pass more technical issues to our developers
• proactive outreach to new trials or existing users and provide on-boarding support assistance, guiding them through our features
• occasionally jumping on ad-hoc calls with customers to quickly fix issues, as necessary
• provide occasional demo calls to potential customers or quick screenshare videos to help users
• improve our help documentation with new articles, tutorials, how-to videos etc
• gathering customer feedback and sharing it internally to improve the product and/or establish better Customer Support practices
• continuously learn about our industry and our product to become a subject matter expert that our users can rely on
• Encouraging customer advocacy through internal NPS surveys, external reviews, case studies, testimonials, and referrals
• Analyzing customer data and helping them discover aspects of the product that are most beneficial to them
• Keeping customers updated on changes to the product they’re using, new features and new products they might find useful

**

• 8am-4pm PST

What we're looking for

• Min. 2 years of experience in a customer support role
• a friendly, emphatic and patient person. You take time to understand a customer's needs and know that patience and understanding are the most important ingredients in helping a customer with their concerns.
• tech-savy, ability to quickly grasp relatively complex user flows and experience working with different type of software applications
• great troubleshooting skills
• fluent in spoken and written English
• great at problem solving
• ability to keep up with live-chat support
• a big plus if you already worked with Intercom
• a huge plus if you already worked as a customer support specialist for a SaaS company
• a plus if you're familiar with Javascript and HTML

About Outlier Ventures

Outlier Ventures is the largest Web 3 accelerator in the world. Founded in 2014, it works with startups at various stages of their lifecycle from pre-seed / seed (via Base Camp) to later stage about to launch (or live) token networks specialising in a New Data Economy, NFTs, and DeFi bringing together a network of 1,000 ’s of the world’s leading web 3 founders, protocols, VCs to mentor, and invest.

About the role

We are looking for a Head of Investments to manage the tip of the spear for Outlier, in charge of recruiting and signing the best teams in Web3 to join one of Outlier’s accelerator programs with Base Camp or Ascent. You will play a pivotal role in the leading web3 accelerator’s deal flow pipeline, engaging in early stage ventures obtaining broad based exposure to founders, technologies and partners.

Leading the Investment team, you will build on the past 8 years of dealmaking in which Outlier has established itself as a category leader working closely with Program Managers as well as investment staff and subject matter experts (Product and Engineering, Fundraising, Token Economies, NFT Strategy teams) to scale the investment team, optimize the investment process as well as develop investment thesis in conjunction with senior management.

Your Key Responsibilities:

• Lead and manage comprehensive diligence on accelerator applicants, including operational and relevant financial diligence in order to obtain a robust view of the company’s people, products, technologies, go-to-market plan, competitive position, addressable market and other key drivers relevant to making an investment decision.
• Lead development of thesis for each cohort program.
• Manage and oversee overall process and logistics as it relates to recruiting activities including preparation of investment materials, running of investments committees as well as contract negotiation and signing of teams.
• Manage overall relationships and interactions with prospective founders ensuring that candidates have a clear understanding of Outlier’s unique value proposition and experience seamless interactions and communication throughout the full recruitment cycle.
• Have a sharp investment point of view on categories and companies justifying investments in companies to deliver outsized returns, having a clear understanding for disruptive market technology trends, enabling the development of market maps and targeted outreach to potential investment opportunities.
• Lead the development of a best in class investment team that is able to attract and close the top founders in Web3
• Oversee team’s market research activities, ensuring the team develops respective core competencies across sectors within Web3 (DeFi, gaming, infrastructure, NFTs, etc.)

We are looking for someone who:

• Has 8+ years of experience in early, fast-paced environments within technology, startups, entrepreneurship and venture capital with 3+ years specifically in Web3.
• Expertise in diligence, term sheets, negotiations and supporting/making investment recommendations
• Desire to be part of and manage a fast-growing team with the creativity to think out-of-the-box about new opportunities and other ways to develop and grow our business. Must be able to work cross-functionally and collaboratively with our early-stage partners, with an ability to self-manage in an unstructured environment
• Strong investor mental model and demonstrative results of your investment decisions, good and bad
• Comfortable with a minimal amount of direction and high expectations
• Ability to command a room, public speaking and community development is key
• A firm understanding and facility with Web3, crypto, and blockchain concepts and ecosystems
• Understand the value of scalable systems and processes
• Desire and proven ability to learn new domains and technologies quickly
• Comfortable building conviction based on both qualitative and quantitative data points
• Highly motivated, with the ability to deal with the routine tasks as well as the more interesting aspects of the role
• Problem solver
• Super interpersonal skills

Package

Package is subject to relevant experience. It will bias towards performance related bonuses, including the opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership

What we can offer you*

• Exposure to some of the most exciting businesses in the web 3.0 and blockchain space.
• The ability to work with a broad variety of stakeholders around the world.
• Full autonomy in your role and the opportunity to explore any areas of interest should it meet the vision of the business.
• Private medical insurance.
• Discretionary bonus scheme.
• 25 days holiday per year (plus bank holidays)
• Cycle to work scheme
• Opportunity to invest directly in projects

*availability subject to specific circumstances

Are you an IT professional looking for an engaging career opportunity while working remotely from anywhere in the world? Enter Support Adventure.

At Support Adventure, we specialize in making long-term stable placements with IT professionals working remotely with companies in the US, UK, Canada, and other countries. We understand the importance of finding the right fit, and we take the time to understand your skills, experience, and career goals to match you with the perfect opportunity.

We work with companies that understand the value of remote working and offer a great environment and structure for you to thrive in your IT career. Our clients are looking for highly skilled professionals who can make a real impact and contribute to their success.

With Support Adventure, you can earn a stable full-time income in USD, EUR, or GBP, and get paid good money wherever you are based. Whether you're just starting your IT career or looking to take the next step, we can help you find the right opportunity to advance your skills and achieve your goals.

Established in 2016, we have a proven track record of identifying talented IT technicians and pairing them with companies who value them. Our team of experienced recruiters and IT professionals are dedicated to helping you find the perfect remote opportunity and ensuring a smooth transition.

If you need any more information, feel free to email us at [email protected]

Most of our clients are Managed Service Providers specializing in:

• Microsoft Windows & Office technologies (Desktop, Server, Cloud)
• Networks based on technologies like Cisco and Sonicwall
• Providing full stack support to offices, work from home users and all of their devices and applications
• Be the technical star of a company, ensuring infrastructure works and projects are deployed that help businesses thrive with their technology.

What do you get:

• US$1k-$4k per month stable income, depending on experience (Dispatcher, Entry Level, Level 1, Level 2, and Level 3 technicians have different pay structures)
• A company which works to ensure your success with its clients and mentor you on your career path in this exciting industry
• The ability to live and work from where you like, as long as it has good internet infrastructure.
• A global community of like minded people who understand your needs as an expat/remote worker

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Spending other people's money should be fun. Surprisingly, if you work at a business and need to spend money to get your job done, it is not fun at all. Paperwork, approvals, accounting, deliveries, and mistakes get in the way. Our software takes the hassle out of tracking company purchases. It does this with software so easy to use, it feels almost magical. We handle billions of dollars worth of spend for unreasonably happy customers all around the world. We are growing and we need your help. 

Although we have done a good job for our customers, we are in a turbulent time.  After decades of hype, it seems as though AI is genuinely starting to bring real-world benefits to users and the mass of unstructured business documents that exist in the world are a prime target for improvement.  Even with the tools we have today, company purchasing is considerably less magical an experience than it could be.  Our product and engineering teams are changing and this an opportunity for someone (maybe you) to help us step-change our level of success.

As a Product Manager at ProcurementExpress.com, you will be responsible for the development and execution of our product roadmap. You will work closely with cross-functional teams, including engineering, design, and sales, to ensure that our products meet the needs of our customers and drive business growth.

Our Values

We are a values-led company and, before anything, find team members with a similar set of core beliefs.**

• Don't let anybody fail
• Relentless Improvement
• Play to win
• Wow the customer
• Don't be an arsehole.

If these values resonate with you, you should consider applying.

The Role 

• Develop a DevOps culture within the team.  
• Develop and maintain a product roadmap that aligns with the company's overall strategy and goals
• Conduct market research to identify customer needs and pain points
• Collaborate with cross-functional teams to define, design, and deliver new products and features
• Analyze data and customer feedback to inform product decisions and prioritize features
• Act as the voice of the customer and advocate for their needs within the organization
• Led product development and launch efforts, including coordinating resources and managing budgets
• Communicate product updates and progress to stakeholders, including the executive team and board of directors

The Profile

• 3+ years of product management experience, preferably in a B2B SaaS environment
• Demonstrated ability to lead cross-functional teams and drive results
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Experience with agile development methodologies
• Bachelor's degree in a relevant field (e.g. business, computer science, engineering)

**

• MBA or advanced degree in a relevant field
• Experience with data analysis and visualization tools (e.g. Excel, Tableau)
• Track record of successfully launching and scaling products
• Experience with customer discovery and user research techniques
• Familiarity with user experience design principles and techniques

What We Offer

• We are an international start-up team that offers challenging assignments and a friendly working environment
• Exceptional Company Culture – We empower iniduals, don't let anyone fail, strive for continuous improvement, and wow our customers.
• You will be recognized for your contributions as a ProcurementExpress employee and you will drive actual business results with each contribution you make.
• Learning and Career Opportunities – we provide a generous development budget and are proud to provide genuine career opportunities to our talents
• Competitive Pay & Great Perks – Our salary levels are set to attract and retain the best talent. Our benefits include annual vacation, rising with service, plus bank holidays.

**Reference Number: MQA1021

The role:

As part of the QA team, you will work in cross-functional, innovative, agile tech teams to ensure quality is consistent throughout the development process. You will be involved in front-end, back-end, and E2E testing, and you will be offered fantastic opportunities to learn and develop. 

**The main responsibilities of the position include:

·         Understand and clarify business requirements, features, and technical implementation 

·         Enhance software delivery and quality throughout the entire software development cycle

·         Ensure that software meets functional and non-functional requirements

·         Stay up to date on the latest testing trends and technologies related to DB and API

·         Report testing status to project teams and Head of the QA department

·         Track issues and drive resolutions throughout the testing process

·         Manage in-house testing documentation, write and continuously review test strategy 

Main requirements:

• BSc/MSc in Computer science
• 3+ years of experience in manual testing of software products
• Practical experience in GUI and API testing is a must
• Knowledge of SQL and database concepts
• Strong knowledge and experience in software testing concepts and methodologies
• Strong interpersonal and organisational skills 
• Committed to excellence, continuous improvement, and to achieving the best results
• Methodical, analytical, and meticulous 
• Very good written and verbal skills in English

The following will be considered an advantage:

• Experience in mobile testing (iOS/Android)
• Experience in any scripting language
• Experience in automated testing
• Familiarity with different API protocols and technologies
• Certified with a testing-related certification such as ISTQB

Benefit from:

• Attractive remuneration package 
• Food allowance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities
• Attractive relocation package and support for a smooth relocation for you and your family

Type of employment: Full time

Location: Cyprus, Greece or Remote

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!

About the Opportunity

MasteryPrep is assembling an onshore development team to work exclusively on "greenfield" initiatives. We are looking for talented software engineers to help us level the playing field in education by building the most effective test preparation available, bar none. We believe that the best way to build this experience is by creating a erse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. The team we are building must be aligned to our core values of:

• Go pro. Or go home. Get better than the best.
• Do right. Period.
• Make it happen. Excuses never built anything.
• Make it awesome. There is no equality without quality.
• Customers are forever. This company is for them.

Requirements

About the Role

As a Frontend Software Engineer, you will be responsible for—but not limited to—implementation, testing, and partnering with our product, operations, and support teams. Building great products is a highly collaborative effort, so it's essential that you are a team player with solid communication skills.

Success criteria:

• You work collaboratively and respectfully with cross-functional teams to design cutting edge education products that change the world
• You propose innovative and creative ideas to solve tough engineering challenges that scale
• You raise the bar on quality, testing, and performance to ensure the product reliably performs
• You help identify and implement best practices and standards throughout the code and our processes
• You own quality issues and failures and work to actively resolve them with a sense of urgency
• You constantly strive to build an inclusive, supportive, and positive work environment

Our development environment:

• React
• Typescript
• Mocha
• Cypress
• Storybook
• Material UI
• Lerna
• GraphQL
• Google App Engine
• Google Cloud Run
• Google Cloud Functions
• Google Compute Engine
• Google Firestore
• Google BigQuery
• Postgres
• GitLab

Integrated 3rd Party Solutions:

• Mux
• DocRaptor
• Wistia
• Schoology
• Classlink
• Clever
• Google Analytics
• NewRelic

What you will be building

While support and maintenance for existing platforms may be required from time to time, this role will primarily focus on our "greenfield" initiatives. MasteryPrep is wholly committed to building cutting-edge technology solutions to level the playing field for education. These solutions will include innovative use of video streaming, 2D/3D interactions, and real-time collaborative systems at scale. Our platform has to scale to support interactions in hundreds of live classrooms with up to 250+ students in a single class. This is not a job for the faint of heart. However, if projects and challenges of this scale excite you, then you may be the right fit for the role.

We look forward to hearing from you.

Benefits

• 100% Remote
• Flex work hours
• Full Medical, Dental and Vision with HSA eligibility
• 401K with company contribution
• Salary $150K+

About MasteryPrep

Did you know that nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score? We're here to change that.

MasteryPrep's mission is to level the college admissions playing field by helping all students access the most effective ACT and SAT prep programs on the market. Unlike traditional prep, MasteryPrep works even for students who struggle with tests, and through our partnerships with school districts, is provided at no cost to students or their families.

So far, over 1 million students have benefitted from our programs, and we're just getting started. We need your help!

Join a erse, high-energy, mission-driven team that is genuinely making an impact and strives to be on the cutting edge of making education technology work in the classroom.

MasteryPrep is one of the fastest-growing ed-tech companies in the country:

• Inc. 5000 four years in a row
• Entrepreneur 360 Company
• Louisiana Growth Leader, 2020 and 2021
• Council for Opportunity in Education Preferred Provider of ACT & SAT Prep
• #1 Provider of ACT Preparation (>5% of all U.S. test-takers)

Our erse team consists of compassionate, intelligent, and highly energetic iniduals. Remote team members are connected to the whole through appropriate touch-points, support, and partnerships.

We invest in our team. Come grow with us!

_Deliver value every day and have an impact on the world

We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for shoppers by publishing beautiful catalogs online. We also give our customers, leading retailers such as Mattel, IKEA, Home Depot, and Williams Sonoma, the personal service they deserve, which has earned us their trust and loyalty. As a result, we gained a 70% market share in the Netherlands and more than 1950 customers worldwide.

**Responsibilities

• Being the main point of contact for external clients and working with them to understand what offerings and modifications to the Publitas platform they would like.

• Designing and delivering integrations between various customer backends and Publitas.

• Ensuring the technical integrity and quality of the delivered solution.

• Modifying or updating existing integrations and implementation of new features.

• High-quality project management: creating documentation including Statement of Work, technical design reviews, specifications, implementation plans, and test plans.

• Assisting in troubleshooting CSS issues, client-side HTML/Javascript applications, and RESTful API integrations.

• Assisting in troubleshooting/debugging data feeds, configuring imports via pre-written command-line scripts, etc.

• Developing and enhancing the number of Publitas plugins and available integrations.

• Using direct API integrations to provide value to eCommerce sites and increase conversion rates.Integration maintenance: monitoring existing client integration and providing speedy resolutions to any bugs or issues.

• Collaborating with Solution and Technical Engineers to continuously improve the integration workflow.

**Requirements

• Fluency in English

• 4+ years of experience in a technical customer-facing role.

• Strong experience with eCommerce software implementation using direct API integrations.

• Strong understanding and proficiency with HTML, JavaScript, CSS, and related web technologies.

• Experience in integrating third-party web APIs.

• Knowledge of Unix environments; strong user-level skills.

• Understanding of technical and user-experience requirements for Salesforce, Magento, Shopify, Kibo, and similar platforms.

• Outstanding communication skills; ability to communicate technical requirements/notes to non-technical users.

• Ability to confidently present to clients and teach them to use the product.

• Have a customer-oriented personality and ensure that our clients receive the best service.

• Experience with one or more scripting/back-end programming languages (PHP, Python etc.)

• Experience with code versioning tools (E.g GitHub)

• Experience in writing high-level technical documentation

• Project/time management experience

Bonus

• SaaS or eCommerce background

• Experience working with Retail clients.

• Experience in pre-sales technical consulting

• Knowledge of AWS

• Knowledge of best analytics/tracking practices

**If you’ve been reading this far, chances are high you're a bit like us:

• You desire to do things better and to improve the world around you.

• You believe that results and impact matter more than hours spent.

• You’re self-driven, and you love the fact that Publitas operates through values & habits such as:
  • Honesty

*   Respect  
*   Passion  
*   Generosity  
*   Excellence  
*   Curiosity  

**What can you expect from us?

• You will help redefine the movement from physical to digital

• €38.400 - €69.300 gross salary per year.

• Twenty-five vacation days per year and your National Holidays off.

• A contract of indefinite duration.

• Work from anywhere you desire.

• A monthly shared office space/coworking allowance.

• A one-time home office setup stipend.

• A top-of-the-line MacBook.

• Monthly wellness allowance to stay healthy while working remotely.

• Annual retreats in some of the greatest cities in the world.

• Free books in Kindle and Audible store.

• We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

_We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.

Please feel free to contact our recruitment team at [email protected] if you have any questions.

Aztec is looking to hire a Head of Finance to join their team. This is a full-time position that is remote or can be based in London.

Norion is a startup company built from the ground up by the ICEO team. It is an innovative organization where we help entrepreneurs enter the world of Blockchain and Web3. As Norion, we believe that by providing the best Blockchain solutions, we can improve the functioning of the economy and contribute to the success of many innovative projects.

Our customers are companies from the traditional market and blockchain startups that want to create and publish their own token. We are known for offering customized tools for issuing and managing digital tokens. In addition to technology, we have ready-made legal solutions and access to investors and business angels, thanks to which we provide comprehensive support to entrepreneurs and enable them to take their first steps in the world of Web3, DeFi and Metaverse.

Our consulting department is responsible for creating a tokenization strategy and developing tokenomics. It is composed of pioneers in the field of business consulting in the blockchain environment. Due to the growing interest in tokenization and the increasing number of orders, we are looking for another member for our Norion team!

We are looking for an experienced Senior Crypto Fundraising Associate, responsible for assisting Crypto Fundraising Specialist in international fundraising strategy for crypto projects and cultivating relationships with prospective and existing crypto investors in their own network.

For us, nothing is impossible to “tokenize”! So if you have been passionate about crypto assets for a long time, understand the idea of decentralization, and want to contribute to the big change the world needs now - Norion is the place for you.

It is full time position, however working in part-time is possible. Send us your resume with an introductory letter, we would like to know more about your experience!

Your responsibilities will include:

• identify new and existing relationships with crypto investors, including VC, family offices, private investors, and crypto funds,
• developing strategies for attracting and maintaining new and existing relationships,
• participating in the development of a strategy for fundraising
• assisting in the evaluation of projects before they are launched,
• pitching projects to investors,
• searching for and participating in events for investors,
• reporting on progress to the head of the department.

What we expect from you:

• over 6 years experience in fundraising for various projects with a proven track record,
• over 6 years of experience in working with VC, family offices, private investors,
• over 4 years of experience in fundraising for crypto projects with a proven track record,
• experience in working with crypto funds,
• experience in building successful fundraising strategies,
• proven organizational skills as well as experience in designing and executing comprehensive fundraising processes and procedures,
• ability to meet deadlines and fundraising goals,
• strong presentation and communication skills,
• self-motivated and results-oriented,
• fluency in spoken and written English

Welcome:

• experience in building contacts and working with crypto influencers,
• excellent command of another foreign language

Benefits and perks:

• 26 paid days off in case of B2B contract,
• the possibility of employment on the basis of a permanent employment contract,
• private medical care package,
• full-time employment, possibility of a part-time job.
• the possibility of adjusting working hours,
• work in remote mode or from our office in Krakow / Warsaw,
• participation in industry events,
• expanding knowledge in the field of blockchain technology and tokenization,
• development of management skills,
• the opportunity to participate in an internal training program,
• participation in business and integration meetings.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Popcorn Growth

Popcorn Growth is a TikTok-first influencer marketing agency. Here to shake up stuffy old-school agency practices.

We know that success on TikTok for brands depends on speed and efficiency.

We know that creators do their best work when we let them be the creatives

We’ve operationalized the whole influencer marketing process so that we can help brands move at the speed of TikTok.

Now, we are looking for passionate industry disruptors who are ready to move as fast as we do.

Executive Assistant Job Summary

Your primary role is to serve as an EA to our CEO, with all matters that will enable her to function at her best. Your secondary role is to support the broader team in the US on admin needs. This will start off as a part-time role (3-4 hours/day) for the first 3 to 6 months, eventually growing into a full-time role.

We are seeking a self-motivated and adaptable EA to help achieve our agency's ambitious goals. In this role, you will VERY often be thrown tasks that require you to “figure it out” and be resourceful. An ability to function in a fast-paced environment is also critical.

The key trait is also the ability to not take things personally. Our internal communications may sometimes come across as terse or direct to people outside our company, but our culture values brevity and we don’t waste words sugar-coating. This might feel jarring for some.

Not only must our EA be extremely capable, he/she must also be a cultural fit for our organization.

**EA Duties and Responsibilities

• Assisting the sales team with admin work, such as updating sales CRM, tracking meetings and calls, taking notes, following up with prospects and clients
• Assist the CEO in ensuring that people give her what she wants on time
• Take things off the CEO’s plate-from daily admin matters like sorting out hotel bookings to protecting her time
• Keeping track of what the CEO needs to do- she has bad memory
• Making decks (you can use canva)
• Drafting emails on behalf of CEO/ responding on behalf of CEO
• You might sometimes have to jump on call on behalf of the CEO
• Ad-hoc tasks for the CEO and the team

**EA Skillsets

• Google workspace (Gsheets, Gdoc etc)
• Clickup
• Pipedrive knowledge is a HUGE bonus
• SOP creation
• Speaks and writes Chinese Mandarin (not required)

Job Requirements

• Based in United States
• Organized and efficient
• Get things done, quickly
• Ability to respond to last-min demands
• Time management skills.
• Ability to work under pressure and deal with conflict
• Great written and verbal communication skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• Occasional translation for Chinese clients

If you are interested, submit your application through this LINK**.

We are seeking a “full-stack” Google Ads PPC Manager.

You will execute Google Ads campaigns across multiple channels (Search, Display, YouTube, Shopping) including strategy, planning, the campaign builds, tracking/measurement, reporting, analysis, and optimization.

You will give recommendations and suggest opportunities for maximizing campaign performance using big data analysis (pro-level Google Analytics and Tag Manager knowledge is a must).

You will unlock new opportunities for clients and save hours of valuable time through automation and machine learning and by leveraging PPC management platforms.

You will help build PPC processes and best practices across the business (including training requirements). Support and develop media, publisher, and third-party partnerships (e.g. work with Google reps)

You’ll create and test ad copy and landing pages to ensure that customers have the most relevant experience and drive optimal results for your clients.

You will develop processes and mechanisms to meet our ambitious objectives and will be primarily responsible for your designated clients.

Requirements:

We are looking for an advanced-level Google Ads PPC Specialist who can deliver strategy, ad copywriting, landing page analysis, and campaign optimizations to the highest standards for our customers who include fast-growth startups and world-leading brands.

This role would best suit PPC specialists within time zones of up to 4-hours +/- of Dubai, United Arab Emirates. You will require a reliable high-speed internet connection and a modern computer or laptop.

**Is This Role Right For You?

**If you answer “YES” to all these we’ll be a great fit….

• You start with the customer and work backward from there. It shines through your analysis of client performance, managing large data sets across multiple channels to maximize your clients' dollars. Automation is your friend.
• You eat, sleep, and breathe PPC but you're not stuck in a silo. You love rubbing shoulders with the SEO and Dev teams to improve results and grow your clients' bottom line.
• You’re results-oriented. Your laser-focused on the details allows you to thoroughly analyze data across disparate data sources, extracting valuable insights for your clients.
• You thrive on a challenge. You enjoy rolling up your sleeves to take risks with innovation and testing.
• Your passion for SEM stretches beyond industry blogs, articles, and case studies. You use your knowledge to elevate your clients, colleagues, and industry peers through 1:1s and training.
• Your A+ time management skills allow you to juggle several projects at once without missing a beat. When faced with a challenge, you rise to the occasion. You’re no stranger to working under pressure and you always find a way to meet deadlines.

Proven successful track record of advanced level Google Ads Optimization. (Proof required).

Benefits:

Cool stuff you'll get:

• The opportunity to work with a talented team on an important mission.
• Above market salary + incentives.
• Unlimited (paid) personal time off for vacation, sick, and wellness days.
• Flexible hours and the freedom to work from home (or anywhere else).
• Radical transparency across business metrics and information (we call this "open for business").
• 100% company-paid health insurance.
• When the company does well, so will you. 8-15% of the net profit gets shared amongst the team members you included.
• Regular training, professional workshops, and book purchases are covered by us.
• Team retreats and meet-ups that bring together our remote-first workforce.
• A fun work culture where we value your work and our client's business.

Suchst du einen Job mit flexiblen Arbeitszeiten, bei dem du von zu Hause aus etwas dazuverdienen kannst? Werde Mitglied bei Nachhilfeunterricht, der führenden Plattform für Nachhilfeunterricht, der zu der Unternehmensgruppe GoStudent gehört, und beginne Nachhilfe zu geben.

Befolge diese Schritte, und du wirst bald Studenten empfangen:

• Erstelle dein kostenloses Profil: Inseriere deine Kurse in nur 2 Minuten.
• Entgegennahme von Anfragen von Studenten
• Beginne mit dem Unterricht, gib dein Wissen an deine neuen Schüler weiter.

Tareas

Was du machen wirst

• Teile dein Wissen mit Studierenden aus ganz Deutschland. Unterrichte von zu Hause aus oder vor Ort.
• Wähle die Fächer, für die du dich am meisten begeistern kannst. Unsere Studenten suchen Lehrer für mehr als 350 verschiedene Fächer.
• Beginne, Bewerbungen von unseren Studenten zu erhalten und verdiene zusätzliches Geld, indem du dein Wissen weitergibst.

Requisitos

Was wir verlangen

Keine Vorkenntnisse erforderlich

Leidenschaft für Ausbildung

Zögere nicht länger und melde dich kostenlos bei Nachhilfeunterricht!

Beneficios

Was wir anbieten

• Flexible Arbeitszeiten, bestimme deinen Zeitplan je nach deiner Verfügbarkeit.
• Möglichkeit der Telearbeit, Arbeit von zu Hause aus.
• Lege deinen eigenen Tarif fest und erziele das gewünschte Einkommen.
• Vergütung von 25 bis 45 €/Std.
• Du wirst Teil der größten Gemeinschaft von Privatlehrern in Europa zu sein.

About Sticker Mule

Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a globally distributed team that enjoys building happy customer experience at the highest technical standards. Our software team operates from 17 countries, and we're always looking for more exceptional engineers.

**

**

1. Remote work with flexible schedules
2. A privately owned, low-stress culture.
3. A fun "no bullshit" work environment

We like you to know

1. Docker
2. Ruby
3. Rails
4. TypeScript
5. NodeJS
6. GraphQL
7. Postgres
8. Redis
9. Familiarity with React
10. Excellent communication skills (English)
11. Degree in Computer Science or equivalent practical experience

**

1. Improve and expand our GraphQL APIs
2. Migrate a large Rails code base to NodeJS services
3. Maintain optimal back-end performance

Compensation and benefits

1. Salary: $135k+ based on experience
2. $20,000 signing bonus
3. 4 weeks vacation + holidays based on your country of residence

Blockchain is looking to hire a Senior Tax Manager - Tax Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

JOIN A GLOBAL COMMUNITY

Meet entrepreneurial taskers like you that work from Home.

HOW IT WORKS

Do tasks, get paid. It's that simple

We're looking for people in the United States who speak English as a first language. You will be completing online tasks that involve writing answers to prompts.

Details:

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

Hi, thanks for reading about our Customer Support Specialist opportunity! We're glad you're here.

We're Knack, a code-free platform used by thousands of customers — from non-profits to the world’s biggest companies — to easily build custom apps, workflows, and databases.

Our Customer Success team is about much more than just responding to customer issues. As a Customer Support Specialist, you are in the best position to understand how our customers find value, how they use our product, and where they struggle. A big part of this role is to make that knowledge count by helping us figure out how we can make our product and their experience with Knack — amazing.

We’re looking for an empathetic and patient person that enjoys solving tricky customer problems while looking for ways to improve customer experience in the long-run.

The Knack team is composed of driven, collaborative, and egoless people who are better together. Our fully-remote team strives to do the right thing and to do our best for our fellow teammates, our customers, and the company overall.

We're looking for applicants that are opinionated about what matters to them, and want to join a fun, passionate, close-knit team of high-quality human beings that above all enjoy working together. Hopefully, that's you!

Please note: this is a remote contractor **role based in the European time zones of UTC to UTC +2

In this role, you will:**

•  You’ll guide customers through learning to use Knack and help them to troubleshoot issues through email and our in-app messenger.
•  You’ll improve our product by gathering customer feedback and, over time, recognizing patterns and areas where customers are struggling that we need to address.
•  You’ll advocate for our customers and work with our product team to help them understand what changes should be prioritized.
•  You’ll help improve our knowledge base and other support materials by writing, creating, and updating content, and by making suggestions for new support content.
•  You’ll help improve our internal support team resources, including writing canned responses, adding to our internal knowledge base, and making suggestions for improving processes.
•  You’ll be the face of the company. Our customers interact with our Success team more than any other team in our company. When our customers think of Knack, they will think of the experiences they have with you.

Here are some of the "must haves" to be successful in this role:

• You’re patient, empathetic, and enjoy working with customers. You don’t just want to resolve an issue. You get a kick out of making a customer’s day better and putting them at ease.
• You have at least one year of experience in a customer support role for a web-based, technical product and you provided support through email (chat support would be a bonus). You’ve been in the trenches and understand both the incredible value that customer support provides and the work that it takes to give customers a great experience.
• You enjoy solving new problems every day and won't give up if you don't find the answer right away. Our product is very robust and it's not the kind of product that you will learn everything about in a month, year, or 5 years. So if you like challenges and puzzles, keep reading.
• You’re always on the lookout for ways to make things better for customers and you’re willing to advocate for those changes.
• You have excellent written communication skills. You can break down complex topics into easy-to-follow guidance while being friendly and professional.
• You have experience with writing or creating help content (i.e. articles, videos, etc.) and understand best practices for doing so.

 Here are a few other hints that you might be the person we’re looking for (you match up with a number of these):

• You have a sense of humor, a sense of humility, and take your work much more seriously than you take yourself.
• You have experience supporting a highly technical, SaaS product or experience with technical troubleshooting related to APIs, HTML/CSS, or Javascript.
•  You are excited about exploring growth and career opportunities within a customer support team.
•  You are comfortable advocating for what you need to do your best work.
•  You are excited to work in an environment that emphasizes both autonomy and accountability.
•  You are totally okay with big swings, wild experiments, and learning through failure.

More Info!

Please check out our applicant handbook to learn more about the position and our company, including what we're looking for in the application below and throughout the hiring process, the day-to-day of someone in this role, what long-term growth can look like, etc.

We review applications in batches, so don't worry if you don't hear from us right away. Qualified candidates will move on to video interviews to discuss the position in detail, meet the team, and talk through the fit. We're also big believers in paid trials whenever logistically possible.

Please note that we can currently only accept applications from those who are living and working in the above mentioned Time Zones of UTC, UTC +1 and UTC +2. This is a full time contractor role.

✨ Benefits ✨

The biggest benefit of Knack is getting to work alongside our awesome team of Knackleheads. We're a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.

These benefits aren't that bad either, though:

•  🛫 Paid Corporate Retreats: we get together once a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
•  🧠 Learning Credits - An annual allowance is provided to stay on top of your game with classes, books, and conferences.
•  🤩 Referral Bonus: we think you're great which means you know awesome people! we offer a referral bonus to anyone you refer for an open position once they are hired as an official Knackster!
•  🏠 Workstation Allowance: we want your work from home space to have everything you need! we offer a workstation allowance to help with that!

**Overview

Are you a creative Writer with domain expertise and a passion for sharing your knowledge with others? Join the Contra Creator program to create and share high-quality projects and the portfolio of your dreams based on your unique skillset.

As a member of the Contra Creator program, you’ll be creating high-quality portfolio projects about writing. These will be featured on Contra and around the web. You will be paid $2000 USD for a 1 month project for the following scope.

**

• Create and share 8 - 10 high-quality projects on your Contra Portfolio. Contra will help you choose the topics that will be most beneficial to your portfolio. We will also do SEO research on each topic to make sure your portfolio gets tons of visibility.
• Host the content on your Contra portfolio that lives on your custom domain (we can help you get one if you don’t have one already)
• Ensure that content is easy to share and engage with on social media platforms and other online channels
• Share content on your social platforms and/or in communities

**

• Experience creating and editing high-quality content
• Strong domain expertise
• Active on social media and familiar with engagement strategies (a plus)

**

• Build the Portfolio of your dreams 💭
• Boost your reputation on Contra and as an independent
• Increased discoverability of your unique expertise
• Community of fellow freelancers and thought leaders

**

• Polygon: A Deep Dive Project
• The Ultimate Guide to Digital Work Instructions Project
• UX Writing & Sales Copy Project

Overview

Are you a creative Videographer with domain expertise and a passion for sharing your knowledge with others? Join the Contra Creator program to create and share high-quality projects and the portfolio of your dreams based on your unique skillset.

As a member of the Contra Creator program, you’ll be creating high-quality portfolio projects about videography. These will be featured on Contra and around the web. You will be paid $2000 USD for a 1 month project for the following scope.

**

• Create and share 8 - 10 high-quality projects on your Contra Portfolio. Contra will help you choose the topics that will be most beneficial to your portfolio. We will also do SEO research on each topic to make sure your portfolio gets tons of visibility.
• Host the content on your Contra portfolio that lives on your custom domain (we can help you get one if you don’t have one already)
• Ensure that content is easy to share and engage with on social media platforms and other online channels
• Share content on your social platforms and/or in communities

**

• Experience creating and editing high-quality content
• Strong domain expertise
• Active on social media and familiar with engagement strategies (a plus)

**

• Build the Portfolio of your dreams 💭
• Boost your reputation on Contra and as an independent
• Increased discoverability of your unique expertise
• Community of fellow freelancers and thought leaders

**

• Talking Head Youtube Video Project
• "De Verwachting" - The expectation documentary Project
• Documentary | Forests, Fins & Footprints Project

Time zones: CST (UTC +8)

Hi there!

We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.

We take pride in helping more than 1,500,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ life simpler by saving them both time and money.

Our primary markets are English-speaking; US, Canada, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.

**

We’re full speed ahead in improving our response time and fantastic service across all time zones and are therefore in need of a friendly and passionate self-driven inidual to join our Customers Team as our new Customer support Specialist working remotely from  Western Australia. 

We specifically need help with the Australian market in the afternoon and helping our European customers as they wake up. We are looking for someone who is interested and excited about working in the late afternoon and evenings. 

Sound interesting?

**

• Answering questions and advising current customers on how best to use our product with a friendly tone primarily via mail but also via phone and chat.
• Answering questions and advising potential customers through email and also video product demos.
• Collecting and synthesizing customer insights; being the voice of the customer to help your teammates become better marketers, designers, and builders.
• Replying to customer reviews across platforms.
• Help with internal shipping and logistics questions.
   

**

• Are located in Western Australia - this is a must.
• Interested and able to work afternoons and evenings.
• Have 12 - 24 months of proven work experience in customer support or community management.
• Have strong communication skills in English (both verbal and written). Communication skills in other languages are a welcome bonus.
• Are the type who cannot refrain from helping other people - you have a friendly and positive attitude and love engaging with and learning about others!
• Are quite tech-savvy, curious, and motivated to gain a deep understanding of how our product works - inside and out. 
• Are critical thinking and have problem-solving skills and high attention to detail.
• Have team spirit - everybody helps each other at Driversnote.
• Self-motivated & self-managing with exceptional time management skills.

**

• Have experience in support software, onboarding customers, or collecting customer feedback.
• Have an interest in accounting.
• Have experience with mileage reimbursement.
• Have experience with working 100% remote.
• Have read and enjoyed “Zappos: Delivering Happiness”.

**

• Minimum 21 hours per week.
• It is expected that you can work 3 hours a day 7 days a week.
• $38.90 AUD/hour, invoiced monthly.
• 100% Remote work.
• Must be located in Australia.
• 33 vacation days per year - yes, we are based in Europe.

**

You’ll get to work with and learn from a team of highly experienced entrepreneurs and tech people. We’ll set aside resources for independent skill development to help you grow and develop your career.

As part of your onboarding, we will fly you to Copenhagen to meet the rest of the team.

**

If you’re interested, please send us an application by going to driversnote.com/jobs. 

We’ll accept applications until February 22. You will hear back from us no later than February 24. If you have been shortlisted, we will ask you to do a case study, followed by interviews.

Expected start date: March 6, 2023

We look forward to hearing from you!

Time zones: SBT (UTC +11), JST (UTC +9), CST (UTC +8), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

Are you a self-motivated, energetic, problem solver in the Australian or New Zealand time zones (UTC +8 to UTC +13) looking to join a 100% remote team? This is an amazing opportunity to join a small-by-design, fast-growth, reputable SaaS company, operating globally.

Creative Force is looking for a client operations coordinator to assist with a range of tasks. You’ll be responsible for assisting our amazing clients with their subscription and billing queries via email, as well as providing support internally to the wider company.

**Important: If you are not based in UTC +8 to UTC +13 timezones, please do not apply. 

We won't accept changing your work hours to suit these timezones. Everyone in the company works during business hours of the country they live in. We strongly believe this is an important factor in employee happiness and work-life balance.**

Responsibilities

Working with the operations manager, you will:

• support clients with subscription and billing queries via email (Zendesk)
• review and escalate (as needed) complex client queries around contracts, special agreements, etc
• manage ongoing debt collection (no angry calls here - our clients are lovely and we keep things simple)
• complete operations, client and account related data maintenance
• assist with maintenance and troubleshooting of existing business automations
• work across teams within the business to ensure everything is running smoothly
• identify and report issues with operations processes / tools
• identify and implement opportunities for process improvement
• assist on projects as required
• be a general problem solver / helper / fixer

Essentials

You:

• are located in either Australian or New Zealand time zone (UTC +8 to UTC +13)
• have excellent communication skills (written and verbal)
• have 3+ years professional experience, preferably in a client facing role
• are familiar with the basics of accounts receivable processes
• consider yourself reasonably tech savvy
• love solving problems and helping others solve theirs
• have great attention to detail and recall
• are curious and love learning
• know working remotely suits you perfectly; you can work independently, are self-motivated, but enjoy being part of a team and working toward shared goals
• have access to fast, reliable internet and a dedicated space to work without distractions
• have experience with, or have heard of: Xero, Zendesk, Slack, Google Suite

What we offer

Work-life balance

• Your birthday and work anniversary are holidays every year
• 20 days paid annual leave
• 20 days paid parental leave (available after one year)
• 5 days paid volunteer leave per year to give back to your community
• 12 days paid public holidays (your local country/region public holidays)
• 38 hour work week, Monday to Friday (your weekends are yours)

Personal development and wellbeing

• Commitment to continued learning and development
• A culture of promoting work life balance
• Access to mental health support

Location and compensation

• Full-time role, based remotely, work anywhere (UTC +8 to UTC +13)
• Competitive salary, indexed to your experience and location
• Budget for computer and office equipment (pending 3 month probationary period)

Respect, growth and stability

• Friendly, sociable, responsible, collaborative team (a great place to be)
• Respect for each other’s time, value and contribution
• Regular communication with global team via chat and video calls
• Dynamic, young, growing tech company leveraging all the latest tech tools and leading industry trends
• Stable, bootstrapped, independent business (no VCs calling the shots)

How to apply

Submission is via our system only, the application will take you about 15-20 minutes. Applications from outside the system will not be considered.

Ready? Go! https://www.creativeforce.team/careers/

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

We are hiring a Customer Support Engineer to help us provide an excellent service experience to our customers. Join a team that has been working remotely for 7+ years. 

About You

As a Customer Support Engineer, you will be responsible for handling general support emails sent during US business hours, along with solving more technical requests from our customers. (e.g. Answering detailed questions about our API, and assisting with lead data cleanup and migrations). You will be reporting to the Manager of Customer Support, George Lucas.

You have experience moving data across the internet by interacting with APIs using Python scripts.

You’re comfortable working in a fast-paced remote environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed environment.

You are someone that has a healthy sense of curiosity and enjoys taking things apart and putting them back together.

** For this position we offer a 2 week trial that works around your schedule before joining the team full-time. This gives both parties the opportunity to explore if our remote environment is a good long term fit. **

**

Responsibilities**

• Respond to customer support tickets during ET/CT/MT/PT business hours.
• Provide customer support for the Close API and the customers that interact with it.
• Provide technical support and solutions to the Support, Success, and Sales teams.
• Escalating issues to senior support staff and engineering as needed
• Fraud prevention/detection
• Billing reconciliation 
• Writing bug reports
• Coordinating with Success to provide extra support to large customers
• Maintaining help center documentation and creating content for new/updated features

Requirements

• Physically based in the ET, CT, MT, or PT time zones.
• 1 year (or more) of experience using Python.
• High-level of proficiency in the English language, both written and verbal.
• Experience working in a customer facing role (sales, support, hospitality, etc.).

Bonus Points If You ..

• Can provide us with scripts you’ve written that interact with a SaaS product’s API.
• Have experience scraping website data using Python with frameworks/libraries like requests, scrapy, and/or BeautifulSoup.
• Have experience with sales or sales tools.
• Have experience in a technical support role for a SaaS company.

Tools Used in Support

• Help Scout
• Sift
• Stripe
• Twilio
• Plivo
• Guru
• Asana

Why Close?

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

Our Values

• Build a house you want to live in -- Examine long-term thinking and action
• No BS - Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

How We Work Together

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you). 

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

How are you?

I’m sure you’ve read hundreds of these job descriptions by now.

I hope reading this one will be less painful.

In short: We are growing our product development team and looking for a Product Quality and Test Lead

We're looking for someone to help lead product quality and test for our XR device management solution. Our solution spans our web portal and XR device endpoint software.

What might that look like?

You'll be working closely with the development team and product management to help build comprehensive testing plans, results reporting, and strategy to help maintain the high quality of our product.

Does that sound interesting? Would you enjoy that role?

If so, please apply. I’d love to talk.

A bit about us?

We’re a team of ~55

We are fully remote.

We don’t micro manage.

We don’t do the startup grind thing (and we don’t work weekends).

You'd be working with a product team (not solo).

We’re building some cool stuff. Our product is growing like crazy right now.

Want to read a bit about our team culture and story? See this: https://arborxr.com/about-us/

If that all sounds interesting and you'd like to apply.... please include in your cover letter your favorite flavor of ice cream. (Spam filter!)

Requirements

• 3+ years of testing software, systems, or a developer who is a champion of test.
• Knowledge of at least one programming/scripting language.
• Experience with a test case management software to plan and track test results.

Nice to Haves

• Experience testing software on AR/VR devices.
• Experience leading teams of testers (either external or internal).
• Experience of having designed and implemented test frameworks and enhancing existing test processes.

Benefits

• Full-time Employee
• Remote, but based in the U.S or Canada.
• Full Healthcare benefits
• Unlimited time off
• Equity Stock Option Plan - 1 year cliff / 4 year vest
• Want to read a bit about our team culture and story? See this: https://arborxr.com/about-us/

Are you a creative Social Creator with domain expertise and a passion for sharing your knowledge with others? Join the Contra Creator program to create and share high-quality projects and the portfolio of your dreams based on your unique skillset.

As a member of the Contra Creator program, you’ll be creating high-quality portfolio projects about social media. These will be featured on Contra and around the web. You will be paid $2000 USD for a 1 month project for the following scope.

**

• Create and share 8 - 10 high-quality projects on your Contra Portfolio. Contra will help you choose the topics that will be most beneficial to your portfolio. We will also do SEO research on each topic to make sure your portfolio gets tons of visibility.
• Host the content on your Contra portfolio that lives on your custom domain (we can help you get one if you don’t have one already)
• Ensure that content is easy to share and engage with on social media platforms and other online channels
• Share content on your social platforms and/or in communities

**

• Experience creating and editing high-quality content
• Strong domain expertise
• Active on social media and familiar with engagement strategies (a plus)

**

• Build the Portfolio of your dreams 💭
• Boost your reputation on Contra and as an independent
• Increased discoverability of your unique expertise
• Community of fellow freelancers and thought leaders

**

• Favourite Notification Project
• Mental Health & Wellness Project
• OnBrand Media Project
• How to Create a Top of Funnel Social Strategy Project

**

The Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities 🚀

Contra allows Independents to build their digital portfolio, get discovered by clients around the world, and earn money commission-free; while connecting Clients with top Independent talent.

We believe in empowering people to work the way _they want.

If you are passionate about sharing your knowledge and want to be part of a growing community of creators, please apply here!

Learn more about Contra here!