Time zones: EST (UTC -5), MST (UTC -7), PST (UTC -8)

As a Bilingual Document Specialist, you will be:

Working Tuesday to Saturday 12:00 am to 8:00 am EST remotely.

Providing firm-wide document support, using your advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Visio), by:

• Creating various legal and other documents through copy typing, transcription, scanning or other methods.
• Converting styles, performing mail merges, inserting media into presentations, creating tables, working with graphs and objects.
• Proofreading and checking documents for appropriate formatting, spelling, grammar, and sense/clarity.
• Correcting document corruption, document version comparisons and checking for accurate revisions.
• Responding promptly to requests, meeting deadlines, and working cooperatively with other departments and iniduals within the Firm.
• Managing the intake process of all document production requests and document support requests which includes prioritizing and coordinating work for completion.
• Applying word processing expertise to be able to work on complex legal and other documents.

As our ideal candidate, you will have:

• Advanced-level technical skills in MS Office (Excel, Outlook, PowerPoint, and Word).
• Strong written and oral communication skills in English and French, required.
• Strong attention to detail and superior word processing, spelling, proofreading and editing skills.
• Excellent interpersonal skills and telephone etiquette.
• Knowledge of legal terminology, documents, and procedures is an asset.
• Transcription experience is an asset.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, ersity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

**How to apply:

We invite you to submit your application to [email protected]. We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to inidual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.

Who we are:

We’re a fast-growing SaaS company based in Riga, Latvia. Our core service is sellfy.com - a simple, yet powerful e-commerce platform for content creators and online businesses. We’re a small team of collaborators from Europe, Asia and the US - dedicated developers, designers, and customer care reps - all striving for the same goal: to provide creators with an easy-to-use e-commerce solution to grow their business. 

Who you are:

You are a reliable, thoughtful, patient, and empathetic communicator located in the U.S., preferably the Pacific Time Zone (PST) who is able to jump onboard with us immediately.

Ideally, you enjoy explaining things and helping to solve problems - you might even be a detective at heart who goes the extra mile to solve a riddle. You know how to investigate and look for answers on your own (especially when you don’t know anything about the subject at hand) just as you know how to pitch in during a team effort project. You are naturally proactive and able to apply innovative thinking to ordinary issues, comfortable to work independently with little supervision. 

What you’ll do:

This role transcends traditional customer support as we truly try and listen to our users, to develop and expand our platform upon the insights we gain from them. So, we’re not looking to fill a simple Customer Service agent position answering tickets. We’re looking for an apt people-person who will help maintain and grow Sellfy’s customer loyalty while paying close attention to their needs and [indirect] feedback.

Your job includes identifying unmet customer needs and design flaws, and to offer suggestions on how to improve on these. We know that our Support Team members, you, are of tremendous importance for not only keeping our customers happy on the frontlines, but for being the link between them and our service. We don’t enforce a hierarchical structure at Sellfy in the conventional sense; we believe each team member plays a crucial role in making Sellfy greater.

Your day-to-day: You’ll be responsible for answering any incoming inquiries during your work hours and helping to resolve customer problems on your own, or with the help of the team if technical assistance is required. You’ll be handling customer inquiries via email, only. During the assigned hours, you are expected to check in to Sellfy’s inbox, periodically, respond to incoming tickets and log technical issues with the team if necessary. The volume can vary from day to day and you will log work hours according to the hours you spent handling tickets, rather than the entire time frame. Besides helping our customers, we hope for you to be part of other exciting projects that we have in our pipeline.

Must haves:

• Location in the Pacific Time Zone (PST), or willingness to work PST hours.
• Previous experience with email and chat support, preferably remote.
• Availablity to work weekdays and weekends, starting January-February 2023.
• Able to work as an independent contractor.
• A working laptop, reliable internet and a place to work from.

We need you to:

• Be an efficient and friendly communicator with immaculate English.
• Be able to prioritise your own time and meet your own deadlines.
• Have an almost annoying attention to detail.
• Think and work autonomously. 
• Be eager to grow professionally.
• Be adept in the world of digital downloads, application software, and file types - if you don’t understand something, you’ll learn it quickly.
• Troubleshoot and problem-solve technical issues

It would be nice if you have:

• Experience working in startups, SaaS, e-commerce companies or selling online.
• Worked as an independent contractor
• Basic coding skills in HTML to the table.
• Experience with Help Scout, Asana, and Slack.
• Experience working with DNS records

What we offer:

• Remote and flexible work-from home lifestyle.
• A tight-knit team that values you and your opinions.
• Negotiable compensation for workspace costs, after 90 days.
• Freedom to share your own ideas for improvement.
• Opportunity for growth, leading proposed projects if in line with Sellfy’s mission.
• Annual team trips with SUPing, surfing & other activities (previous places we have traveled to include Barcelona and Croatia).

We are looking for a Remote Finance Lead who to design and manage financial solutions and processes for our multi-entity conglomerate of e-commerce brands. For the right person, this is your opportunity to do your best work with a company that values results more than hours worked.

The salary for this position is between $70,000 – $90,000 USD (depending on your level of experience and capabilities) plus bonuses.

You can work from anywhere (so long as you deliver results).

About Our Team

Red Hot is a private, highly profitable direct-to-consumer marketer of over 5 brands that collectively generate well into the 8-figures each year.  The key to our success is our high-performance culture, where people are rewarded for their contributions. 

We are a global team of 50+ A-players who are results-driven, creative thinkers who like to move fast, get the job done, and enjoy improving every day.

If you love to roll up your sleeves, take on exciting new challenges every day, and drive massive growth… then keep reading. 

Red Hot's Finance Team is looking for a Remote Finance Leadwho will be responsible for day to day accounting job duties such as overseeing sales tax reporting, working with bookkeepers to accurately close out books, setting up new entities, preparing financial reports and ensuring accurate reconciliations.

Benefits

Bonus pool from company profit share – when you go above and beyond, we reward your contributions. 

3 weeks paid time off each year. 

Freedom to choose when and where you work – we are a results focused company. 

In person meetups in exotic locations with our team – all expenses covered. 

Working with a team of A-players all across the globe. 

Continuously growing your skillsets in an environment that focused on innovation. 

Laptop budget of $2,500 USD (after being with company for a year). 

Position Responsibilities

AP & AR: Ensure reconciliations and payments are made in a timely manner. And ensure that Red Hot is getting paid what it owed by key partners.

Automate: Develop, automate and take ownership of financial reporting and reconciliation processes that will empower our team to make informed decisions that impact the bottom line. 

Audit & Control: Establish and enforce internal controls and audits to minimize the risk of negligence and fraud.

Financial Reports: Be responsible for the monthly bookkeeping cycle, preparation of key financial reports, expense tracking, and monitoring Media Buy Economics.   

External Communication: Be the main point of contact with accountants, bookkeepers, and strategic partners. 

Analytical: Learn about the different "levers" of our company and how they all work together to turn a profit. Develop reports that help us identify opportunities to cut costs, increase free cash flow and promote more margin. 

Infrastructure: Streamlining banking infrastructure by managing bank accounts, credits cards, and day-to-day financial tools. Leverage tools and automation that improve efficiency and security. 

Processes: Create and documenting internal processes for day-to-day tasks such as commission payout reconciliations. And improve on existing processes.

As a leader within our company, you'll have the opportunity to shape the way we do things. And have measurable impact on how we evolve and grow. This is a dynamic role that will require you to roll up your sleeves to solve problems and leverage technology to increase efficiency yet still be able to zoom out and think strategically. One day you could be crunching numbers and preparing financial reports and another you could be re-designing reconciliation processes. 

Must Haves

An analytical mind that loves numbers, creating order out of chaos, and efficiency. 

Experience working with Quickbooks. 

A bachelor's degree in accounting, finance or similar.

The ability to work on multiple projects with accuracy and efficiency to meet deadlines. 

The ability to manage up to 20+ entities (each one with their own Quickbooks and each under the same umbrella entity) 

Have strong excel skills: V/H Lookup, Pivot tables, and other formulas.

Good communication and ability to work in a remote environment with all sorts of people all across the globe. 

Capable of balancing the books, making journal entries and preparing financial reports (Balance sheet, Statement of Cash Flows, and Income Statement)

Big Pluses (But Not Required)

You have work experience with a direct response marketing or E-commerce company. 

Past remote work experience. 

Past experience working with merchant processors.

Abra is looking to hire a Senior OTC Trader to join their team. This is a full-time position that can be done remotely anywhere in APAC.

Mission For Client Support Specialist

To provide an incredible customer experience to clients by...

• Onboarding, coaching, and holding clients accountable to their action items & goals
• Handling any feedback, complaints, disputes, or refund requests with tact and understanding

Priorities, Responsibilities & KPIs:

Note: While the satisfaction and success of our clients is ultimately our highest priority, the following priorities will help assure that the company remains financially strong and stable so that we are able to focus on our clients development.

• Contracts Being Signed
• Onboarding New Clients
• Preventing & Resolving Refund/Cancelation Requests
• Recovering Defaulted Payments
• Moving Clients Through The Training To Each Milestone
• Providing Marketing & Sales Coaching To Clients
• Receiving Testimonials From Clients
• Keeping Asana Organized & Up-To-Date
• Reporting Daily Metrics In Slack

KPIs

Daily execution of team & administrative tasks

Morning Check-In:

End Of Day:

Position Description:

Time

Ramp Up / Onboarding

If you are interested, please watch through this video: https://go.growthcave.com/kba-vsl before applying

Requirements

People skills:

You're going to be talking with people all day. Being a natural rapport builder is going to hedge your bets of success (this DOESN'T mean you have to be an extrovert).

Leadership:

Attention To Detail:

High Standards:

Poise:

Benefits

• Training & Development
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Wellness Resources

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience building mobile apps with Ionic + Angular
• Ability to implement an Ionic Logic Flow
• Strong familiarity with iOS and Android applications
• Experience deploying apps to AppStore Connect and Google Play platforms
• English fluency, verbal and written

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Polygon is looking to hire an Accounting Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

About You

As our sales manager, you will train, manage, and coach a team of salespeople. You are a blend between an aggressive and knowledgeable closer, and a trusted coach and advisor.

What You’ll Be Responsible For

• Having weekly relationship-building 1-1’s with every rep on your team; these 1-1’s should be spent in a way that focuses on fostering trust and making sure the rep is happy and has everything they need to succeed, and should not be focused on work outcomes, unless the rep would like to take the discussion that way
• Having several weekly coaching sessions with iniduals, both as a team and 1-1. Most of your time in this role will be spent monitoring your reps’ calls and providing feedback. Each of your reps should get several hours of coaching time
• Leading your team toward hitting quota every month
• Reporting your achievements and struggles, and sharing feedback to sales leadership, the product team, and marketing team, so we can continually improve the customer experience
• Being prepared to report on challenges your reps are facing, why some are succeeding and some are not
• Attracting and retaining A-players to your team

Interview Process

• Initial Screen with our recruiter
• Leadership interview with our team 
• Onsite 
• References
• Offer
• Hire

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

At Salesflow.io you work hand in hand with the biggest players in SaaS; an AI-Powered Sales Engagement Platform– from single end-users to big-name partners. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that, we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Salesflow.io, an independent company seeking big things in the near future!

**

• As a Business Analyst, you have several years (> 2 years) of experience in this field and have proven your ability to work independently / autonomously as a subject matter expert (SME) in the business
• You used to work on business transformation and change projects, which makes you an expert at reviewing processes, mapping them, identifying pain points/blockers/bottlenecks, and making recommendations to improve these
• You are an integral part of a small team that delivers a range of Operational Excellence projects
• You are able to build rapport quickly, communicate across the business (with technical and non-technical colleagues) and interpret that into a language to create/refine user stories/artifacts
• You are an ambassador for the role of business analysis and help to embed it as well as documentation pieces
• Knowledge of UI/UX design and worked closely with designers as part of the (discovery process)
• Working within an Agile Scrum environment
• Working with international remote teams
• You are proficient in various tools e.g. Zeplin, JIRA, Confluence, and Google SuiteExperience within a startup environment Language; English - must have
• Language; Ukrainian/Russian - desirable

**

• You have extensive experience in business modeling, problem identification, and analysis that conclude in recommendations and lead to business improvements
• You are responsible for undertaking Customer Journey Mapping and also reviewing, mapping, and improving processes
• You create a range of artifacts that enable continuous improvement and execution of strategy (Discovery process)
• You facilitate workshops and group events (Discovery process)
• You create a JIRA backlog, undertake backlog grooming, apply the definition of ready/done & acceptance criteria to tickets
• You facilitate 3 Amigo sessions with stakeholders/management team to elaborate tickets and ensure requirements are clear

**

• You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
• Competitive salary package
• You’ll be given various learning and development opportunities to enhance your professional development
• Flexible working hours, home office options
• 23 vacation days per year plus bank holidays
• Other benefits included which will be explained as part of the hiring process

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Jam.gg is a social and low tech-friendly cloud gaming platform. It has been designed to be accessible to everyone: available directly from a web browser, it does not require a high-speed internet connection to provide a seamless multiplayer game experience. Jam.gg is all about bringing people together through games, with a touch of childhood playfulness and creativity.

We are led by an experienced team of ex Google, Twitter, Amazon, Docker, EA, King and other top tech companies. Jam.gg is a YCombinator company and backed by top VC firms and LEGO Ventures and has already established itself as a new go-to platform for cloud gaming in some countries. 

We're at the stage where we're scaling our QA Department as one of our key units. This is an incredible opportunity to join a booming company of 60+ people in its hyper growth phase. Driven by a strong inclusive culture, we welcome self-starting, fast learning, talented people wishing to start and manage unique, and challenging projects where collaboration (internal and external) is everything.

We are looking for a talented QA Tester to join our growing Product team.

Location: Entirely remote. The candidate must be based in Europe within +/- 2 hours of CET time zone.

Start date: As soon as possible

What you will be doing:

• Testing part of our platform to identify, replicate and document bugs.
• Collaborating with a Product squad to maintain a backlog of bugs and appropriately estimate their impact and prioritize their resolution.
• Describe and investigate bugs, and collaborate with engineers in the squad to help solve them.
• Work with fellow QA Testers to organize the processes and improve our QA operations.

What we are looking for:

• 3-5 years of experience
• Technical: a good ability to learn and understand technical products and work with engineers.
• Communication: ability to communicate clearly and effectively, but also in a kind and respectful manner, to collaborate well with the rest of the team.
• Organization: ability to help the QA team organize within QA operations (bug filing, prioritization), but also with other Product members (PMs, Designers, Engineers).
• Proactive and willing to help the team scale.

Benefits:

For International and French permanent contracts:

• Unlimited holiday leave (minimum 5 weeks).
• Monthly well-being allowance (mental well-being, sports, massage, etc.).
• Home office allowance calculated on the prorata of the days worked monthly. 
• Fully remote & flexible working hours.
• Equal pay policy.
• Equal maternity and paternity leave (18 weeks) with 1 year seniority and after deduction of the maternity and paternity leave regulations in your country. 
• Maternity/Paternity subsidy of 3k euros with 1 year seniority.
• Stock option plan.
• Health insurance compensation a one-to-one basis, depending on geographical location & company's policy.
• Additional benefits depending on the geographical location.

We will be pleased to receive your application and wish you the best of luck.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**

We are looking for an experienced Recruitment Manager for Latin America who will be responsible for planning, executing, and maintaining resources to produce the best strategies, tools, and results in hiring for virtual assistants of different expertise, aligned with our client's demands. He/she will manage entire recruitment funnels similar to fast-paced and volume hiring models of Business Process Outsourcing companies. We are looking for someone with deep knowledge and understanding of successful hiring trends, sourcing avenues, and hiring best practices.

**Responsibilities

• Meet the hiring demands of clients and build a pool of virtual assistants
• Development of recruiting plans & sourcing strategies
• Explores the market best practices in recruitment and staffing and implements appropriate best practices in the organization
• Builds quality relationships with internal and external customers
• Monitors and constantly reduces the costs of the recruitment process
• Sets the social media communication strategy for different job profiles and functions in the organization
• Build, engage and lead a team of recruiters to meet their recruitment quotas of interviewing and hiring candidates on a daily basis
• Ensure the standardized recruitment process is followed by their respective team of recruiters
• Lead the strategy and execution of all back-end recruitment activities with KPI metrics while fostering a culture of learning, development, and mentorship

**Requirements:

• Overall 5-8 years or more experience in volume hiring
• Have extensive experience managing the recruitment funnels for BPOs
• Experience in full-cycle recruiting, sourcing, and employment branding
• Excellent negotiation skills, job interviewing skills, analytical skills , social media knowledge
• Result-oriented, with a high level of motivation for self-growth
• Ability to think strategically; taking a balanced short and long-term view when solving problems; ability to utilize information from a wide variety of sources
• Experience working for a multinational organization (outsourcing / shared services)
• Excellent stakeholder engagement skills and ability to communicate effectively with clients of all levels and with fellow team members
• Proven ability to make data-driven decisions, understand funnel metrics, and forecast team pipelines & targets
• Experience working in a startup environment where he/she was a key contributor to expanding its operations
• Experience with the use of applicant tracking software and HR databases
• Exceptional written and verbal communication skills

MetaMundo is looking for a passionate finance and accounting intern, someone who is energised by organising and understanding the numbers behind the business. We are developing one of the leading NFT marketplaces for 3D assets and the metaverse and the team is growing fast. Our mission is to empower 3D creators and collectors to build an open metaverse with unique and engaging 3D models.

You will be involved in directly organising the accounts receivable and payable processes, helping understand the company profit and loss and balance sheet, and setting up tooling for reporting to provide management with clear insights on cashflows, costs and expenditures. If you are interested in accounting, crypto and NFTs, this could be a great learning opportunity for you.

Job requirements

What you will do during the internship:

• Work on organising, auditing and preparing the accounts receivable and accounts payable processes for the business
• Optimise the QuickBooks implementation to ensure costs centres are in place and costs are correctly categorised
• Work on financial reporting to help the management team quickly understand cashflows, P&L and balance sheet performance
• Conduct financial analysis on spend to understand opportunities to cut costs and double down on more impactful business activities
• Work with accountants to support them in their preparation of quarterly and annual tax returns

What do you need to succeed:

• Passionate about finance and accounting
• Strong attention to detail
• Understanding of, or curious about, NFTs, Web3 and the metaverse
• You speak English fluently and are comfortable working with an international team
• Take initiative and are consistently proactive
• Highly organised and detailed-oriented
• Work independently in a highly-paced environment and can deal with a variety of people
• You are a positive person, eager to learn and grow
• It’s a big plus if you’ve already had some hands-on experience with accounting in startups
• You are enrolled in university for the entire duration of the internship and are studying toward a degree in Accounting, Finance, Economics, Business or any related field
• You are available 4 to 5 days per week

Benefits:

• A huge learning experience around accounting and finance for a well-funded startup in the Web3 space
• Personal and professional development - you will get the chance to self learn and learn from experienced team members
• An internship full-time compensation of €400 per month
• Working in an international team
• A great office in the center of Amsterdam
• Chance to attend Web3 meetups and events

**

Bonfire is transforming the way people buy and sell high-quality custom apparel. We are a free online platform where anyone can design, sell, and buy custom products. We’ve helped thousands of iniduals, groups, and nonprofits raise money for the causes they care about, and also serve the world’s top creators as their premiere custom merch platform. We’re a passionate, creative, and data-driven team constantly pursuing our vision: to strengthen communities that inspire a kinder world. We bring this vision to life by hiring passionate, smart people who celebrate and respect others, are committed to a life of curiosity, are never satisfied with ‘good enough’, are eager to co-create the future, and who thrive through teamwork. Have we been looking for you**?

**

Our Product team is searching for their future Product Manager. The ideal candidate will value critical thinking and intellectual honesty, and have an insatiable need to continuously improve oneself to learn and navigate new and changing technologies and market opportunities. 

Our Product Managers at Bonfire are “full stack” PMs. You will work closely with our engineering team, designers, and senior management to design solutions, in addition to participating in customer interactions to define needs, test out options, and get feedback for the features you release. You will ensure alignment with our Growth team: Customer Support, Marketing, and Sales.

In this role you will make decisions by being data-informed at all times and data-driven where appropriate. While using design thinking to bring our customers the best experience, it is also essential to communicate and collaborate with the Engineering team to create solutions to problems we want to solve, all while delivering high quality service to our customers and their markets. 

This role lies within our Product department and reports to the Director of Product. 

____________________

Bonfire employees are expected to embrace the Mission and Values, we live together and apart:  _Humble Ingenuity, Trusting Partnerships, Inclusive Cooperation, Moral Courage, Healthy Dissatisfaction

_

____________________

ESSENTIAL RESPONSIBILITIES include but are not limited to:

1. Interview customers to understand needs. Deeply understand our customers' workflows and jobs-to-be-done.
2. Define product requirements, communicate the “why” to engineers and executives alike.
3. Meet and collaborate with stakeholders to source/validate/evolve features and the roadmap.
4. Own and manage the backlog and roadmap for your area of responsibility. Prioritize between new features, architectural improvements, and operational excellence.
5. Interact daily with the engineering and design teams in both the design and development phases by running the agile meetings.
6. Create initial low-fi wireframes and coordinate hi-fi mockups with the product design team.
7. Manage stakeholder expectations and communication for upcoming/planned releases.
8. Contribute to the educational content of improvements and features to ensure smooth adjustment to stakeholder processes.
9. Analyze and/or work with the Business Intelligence/Marketing teams to analyze the impact of platform changes & trends to inform future iterations.

**

• Have 2+ years experience in product management.
• Have 2+ years working within an agile software development framework.
• Have 2+ years experience in ecommerce, saas, or a related industry.
• Have experience working with datasets to analyze/answer business questions and/or build business cases.
• Proficient in SQL and able to write basic to moderate queries.
• Experience using analytics tools to explore trends in product feature usage & measure impact.
• Experience using wireframing tools to create wireframes/prototypes/mockups for digital products.

**

• Knowledge of and ideally experience managing roadmaps for web apps built using javascript frameworks such as Angular, React, Vue, etc.
• Some actual coding experience is a plus, but not required.

WHY WORK AT BONFIRE?

When team members all around the world were asked to find three words they’d use to describe Bonfire, the most commonly shared values were: kind, inclusive, charitable, supportive, collaborative, and passionate. Work here and help us guide people toward their full potential and possibility in support of a company that’s trying to infuse the world with more of those values. 

In addition to leading purposeful work, you will also benefit from our full-time employee offerings:  

• Competitive compensation with great insurance and savings benefits
• Remote work environment (We are a fully distributed team!)
• Tech setup right-fit for your remote work environment 
• Year-round swag giveaways
• Unlimited PTO that we encourage everyone to take advantage of
• A positive culture and dynamic team environment
• The ability to help create a kinder planet
• An environment to grow your skills, learn new technologies, and to challenge yourself 

Does this sound like you? If so, we’d love to hear from you!

Love writing and want the freedom and flexibility to write from anywhere in the world on a schedule that suits you best? Then keep reading!

Marker is expanding our fast-growing remote-based team of writers, and applications take mere minutes.

First, a little about us. We sell articles to agencies, publishers, small businesses, web developers and everyone in between. These businesses are calling out for accessible written content to use on their social accounts, newsletters, blogs and websites, and here's where the power of your writing skills is needed now more than ever.

Write about bestselling topics including food & drink, travel, beauty, business, lifestyle, education and more, whatever topic you're passionate about; there's a buyer out there for your work.

Click the link to sign up, and our team will review your application within 48 hours: https://bit.ly/3FdBzsK

We look forward to hearing from you!

Team Marker

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

What are we looking for?

We are looking for an experienced and technologically informed project manager who can deliver digital platform (i.e. online marketplace) projects within meticulously planned scopes, budgets and time frames.

Our ideal candidate has a proven track record of collaborating with internal and external stakeholders to ensure that product specifications are technically feasible, user-friendly, and aligned with our clients’ business goals. This should be complemented by technical execution skills such as familiarity with an Agile approach to software development.

Your eye for detail, high levels of energy and superior communication skills make you an indispensable link between our clients and our development team. You know how to manage risk and avoid bottlenecks, while driving optimal productivity (e.g. by maintaining a healthy backlog of two to three pre-planned sprints).

Job Requirements:

_

• Ownership of full project lifecycle
• Break project scope down into executable tasks, to be assigned with time frames
• Develop detailed project plans to monitor and track progress
• Take the lead in planning meetings, ensuring milestones are met
• Clear roadblocks
• QA of all project deliverables
• Manage changes to project scope, schedule and costs, including impact analysis
• Evaluate and report on project performance
• Manage client relationships; set and manage client expectations
• Escalate issues timeously when necessary

Our expectations of you:

• 5+ years experience of managing digital projects (ideally complex products such as online marketplaces or SaaS platforms)
• 5+ years experience of working with technical teams (preferably within a web agency environment)
• 2+ years experience of working with Jira
• Certification in Agile methodology and/or Scrum framework
• Managed projects with a minimum budget of £500,000 per year
• Sound understanding of website development, technologies, and testing methodology
• Familiarity with website monitoring, performance, and analytics tools
• Strong understanding of the customer journey and how to map out user flows
• Proven ability to set priorities and deliver high-quality outcomes within a high-volume work environment with strict time constraints
• Proven client liaison and customer service experience
• Ability to interpret technological requirements and communicate them to technical and non-technical customers (internal and external)
• General skills:
  • Organised
  • Meticulous
  • Data-driven
  • Strong interpersonal and communication skills
  • Good troubleshooting background and problem-solving skills
  • Experience with managing remote teams
  • Ability to simplify complex workflows

Messari is looking to hire a Staff Accountant to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Do you thrive in organizing complicated projects? Does working with cutting edge technology sound like your kinda Monday? ☕️ Oh boy, do we have a job for you. Bonus points if you also have a fascination for how hardware and software products are made!

We at Photobooth Supply Co are searching for an organized and motivated Product Launch Program Manager. Our ideal candidate has prior experience in project management and product launches, experience working with customer facing teams, and is comfortable with a fully remote team - spread throughout the world!

You would be responsible for seeing that our products are launched effectively across our organization and to our clients 🤩. This team member will also support the customer facing teams to ensure their projects are planned and executed according to our company roadmap.

Goals

• Ensure each product launch is executed on time, on budget, and with a high degree of transparency team wide
• Ensure all Customer Facing teams execute their projects on time and with impeccable quality

Responsibilities

• Manage and coordinate all New Product Launches cross-departmentally
  • Oversee program plans and track progress and changes
  • Contribute to the production of program reports, materials, and content
  • Assist in the management and supervision of program staff.
  • Manage and complete assigned work plan objectives and projects on a timely basis.
  • Establish milestones and monitor adherence to master plans and schedules
• Execute the highest level of proactive communication across the company
  • Manage timely and effective communication of the risks, and corrective actions via use of the Product Lifecycle Management System.
• Seek opportunities to make improvements to team efficiency and process
• Oversee customer facing projects related to all new and existing PBSCO products for the following departments: Customer Experience (Support), Customer Success, Sales, Marketing, Content
• Manage relevant projects and team members by:
  • Maintaining and refining our project management tool for these teams
  • Facilitate necessary meetings on these projects: take notes, lead meeting, record action items
  • Using team capacities, determine timelines for each team member and project
• Oversee all relevant SOPs and workflows for supporting and launching Products
  • Create & update workflows and SOPs when needed
  • Regular review of team members utilizing SOPs and addressing as needed
  • Ensure the team adheres to all Product related SOPs laid out by Dev and Product Teams
• Track & Manage Project Based Metrics
  • Use & manage metric systems within our dedicated project management tools
  • Be familiar with typical project management metrics and how to use them for forecasting
• Maintaining Product Support for Customer Facing Teams
  • Oversee the needs of updating KBAs, website pages, workflows, FAQ

Requirements

• Most importantly, you MUST be kind, respectful, and thoughtful. Strong opinions are very welcome. Jerks are not.
• At least 4 hours of overlap with Pacific Time Zone so you can collaborate synchronously on a regular basis. If you are East of UTC-3, your application will be disqualified
• Project management and/or Program management for 3+ years
• Experience in similar role for 2+ product launches
• Strong familiarity with standard project management workflows and SOPs
• A critical thinker with strong attention to detail.
• Strive for continuous improvement and prioritize time management.
• Proven creativity to meet deadlines despite all odds being against you

Benefits

🏥 Health Benefits

👴 401K

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

We are seeking a transcriptionist to join our growing company. You will listen to audio files and type the contents into digital documents or convert them into text format. The ideal candidate should have excellent listening and typing skills as well as be a self-starter.

• Listen to recordings and transcribe those recordings to text files

• Ensure accuracy of the transcribed text

• Understand details of client requirements regarding formatting and notation

• Complete transcriptions in a timely manner, reviewing grammar, punctuation and spelling prior to submission

• Remain familiar with the latest transcription software and recommend upgrades or enhancements if necessary

• Correct any errors or inaccuracies in a timely manner

• Ensure typing skills are honed and remain sharp by completing typing drills on a regular basis

Requirements

• Ability to type quickly and accurately while proofreading

• Excellent grammar, spelling, and punctuation skills

• Excellent verbal communication, listening, and computer skills

• Ability to work independently and meet deadlines

• Ability to work with a variety of people and personalities

• Familiarity with Microsoft Windows operating system

• High school diploma or equivalent

• Fluency in English or the preferred language

COMPANY OVERVIEW

We are a fast-growing Canadian-based E-Commerce company selling beautiful home interior and designer grade finishes. Our brand sells direct-to-consumer, as well as to our extensive network of designers, architects, builders and other home professionals. We have built a community of raving clients who love interacting and shopping at our online stores. We are known for our exceptional customer service and believe in delivering high quality products with a fast and easy ordering experience. 

JOB DESCRIPTION

We are currently looking for an experienced marketing manager to help plan and execute marketing campaigns across multiple channels. This includes social media, affiliate marketing, email/sms, influencer campaigns, content, SEO, and more.

The ideal candidate has previous experience running successful marketing campaigns and can provide a proven track record. If you are someone who doesn’t need to be micro-managed and can execute these strategies with ease, we would love to hear from you!

SKILLS & RESPONSIBILITES

- Plan and execute marketing campaigns across the following channels - social media, email/sms, affiliate, influencer, content, seo.

- Create a strategy to continue to develop our network of designers, architects & builders 

- Develop affiliate marketing and influencer campaigns to leverage the creator community

- Work collaboratively with management, and acts as the advisor for marketing and brand strategy

- Develop content calendar and content guidelines that are aligned with overall brand vision

- Utilize analytics to design, evaluate, and improve the effectiveness of marketing campaigns

- General copywriting and content writing across a variety of marketing channels, as well as coordinating with jr associates and subcontractors

- Help create a customer referral and loyalty program that can be implemented at scale

- Research sales channels that we can implement (e.g. Amazon, Walmart, Home Depot, etc.)

HOW TO APPLY

To apply, please tell us about your most successful marketing campaign and the results of it. If you can provide real data to show the impact it had, we would love to see it.

INCENTIVE

We believe that compensation is directly correlated to the value and results you bring to the table. Successfully implemented strategies will be rewarded with bonuses.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Join us on our mission to create really good tasting chocolate with none of the junk. As a member of ChocZero, you will help answer our customer inquiries on social media and through our website 5 days a week. We're a customer first brand, dedicated to providing best-in-class solutions and policies for our community and giving them only the best--just like our chocolate!

 This work from home role is capable of being filled anywhere in North America or Europe/UK time zones, but fluency in English is a must. Customers will ask a variety of questions, including ones regarding macros and dieting, and the ability to be colloquial and fast-paced with them is needed for authenticity. Hesitation can result in a customer feeling misguided, and while we do provide guidelines and macro replies, we prefer a person first approach where our customer service agents are commended for moving beyond the macro and into practical solutions for customer problems.

 What you’ll need: 

•  Deep passion for being a customer advocate.
•  A familiarity with social media platforms and emojis 🫠
•  Enthusiasm about chocolate, and a willingness to learn technical details about what it takes to make sugar free goodies
• Flexibility - Schedule and hours may vary to fit the business needs, such as holidays or weekends
• Exceptional organizational skills and grammar

 What you’ll do: 

•  Promote ChocZero and its variety of unique chocolates, as well as maintain the authentic voice of the brand through all engagement: email, SMS, and social media
•  Process customer requests in a timely fashion while maintaining accura
•  Escalate inquiries and issues when required. 
•  Manage communications with potential customers, reassuring them as needed of frequently asked questions
• Assist with managing reviews and making sure any review under 5 stars is replied to personally, with customer outreach given

 Qualifications 

•  High School Diploma or equivalent 
•  A minimum of 1 year in customer service role 
•  Ability to clearly demonstrate exceptional written English skills 
•  Prove strong problem-solving skills by assessing a problem, researching a solution, and working with a customer to completion 
•  Outstanding organization and time management skills with attention to detail 
•  Must work well independently and with a team

Build It. Ship It. Own It.

Cloudsmith (https://cloudsmith.com) is a fully managed cloud-based artifact management service.

We aim to sit right in the center of every company's critical infrastructure as the single source of truth for all software. Our customers ship faster and wiser while ensuring the safety of their software supply chain, maximizing developer productivity, and protecting their critical systems from outages in public ecosystems. We handle the artifact management, so they don't have to.

We are building the world's source of truth for all software that flows between developers, machines, and services, made to be cloud-native from day zero. Our team focuses on delivering simplicity, security by default, and visibility for engineering, operations, and security teams worldwide. We're fully remote, and our crew is distributed globally.

We're a startup, and that comes with all of the challenges a typical startup has. Startups are hard work but also unbelievably rewarding and career/life-defining. Not everything about work in a startup fits into a neat box, but we embrace the chaos. We live by thinking fast, acting fast, and sometimes failing fast. Experiment and flow forward.

We seek iniduals passionate about their craft, ready to help build a globally distributed service. You will have a startup mentality of not shying away from the things that need doing, caring about it deeply, and ensuring we build it, ship it, and own it; while using empathy to share and collaborate with the rest of the team to plan, implement and maintain the product and infrastructure.

In short, your most important qualities:

1. Smart! 💡
2. Gets Things Done! 💥
3. An Awesome Human Being! 😎

How we're built

Cloudsmith is built with love 💙 and uses the following technologies:

• Amazon Web Services (AWS)
• Linux, Docker, Fargate, Nginx, Haproxy, Lambda
• Python, Django, TypeScript, Node, TypeScript, Go
• HTML/CSS, SCSS, React, Bootstrap, Storybook, Webpack
• PostgreSQL, Aurora, Memcached, Redis, RabbitMQ, Celery
• Terraform, Secrets Manager, Spacelift (Soon)
• Kinesis, Analytics/Flink, DBT, EMR/Spark, Superset, Athena
• DataDog, Sentry, Detectify, CloudWatch
• GitHub, Slack, Notion, Linear, CircleCI, Zoom
• Cloudsmith :)

Requirements

What you'll do

You'll do a lot of things at Cloudsmith, but most of them will be to:

• Grow and learn on an egoless team of engineers with erse skills, providing and receiving guidance and mentorship
• Collaborate with your peers to design, build and test new features, simplify existing services, and scale our systems
• Partner closely with cross-functional team members (product managers, designers, and account managers) to learn about our business priorities, explore solutions, weigh in on tradeoffs, and help set the future direction of our product
• Build, support, ship, maintain and debug services in a complex distributed web-scale system, end-to-end, from source to delivery
• Use Python, Git, Django, AWS, Docker, Celery, DataDog, HTML/CSS, React/Bootstrap, and PostgreSQL regularly
• Strive to improve our code, practices, processes, tooling, and docs with a "leave it better than you found it" attitude
• Participate in an on-call rota and support-based sprints with the rest of the team at your back to help our customers when they need it most
• Participate in a writing culture of communicating about what we built, how we work, and sometimes, blameless mistakes!

Signs you may be a great fit

Some additional qualifications that might be signs you are a Cloudsmither:

• Strong engineering background with 5-9+ years of professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in widely used open-source ecosystems and projects
• You understand the importance of shipping early and often and have demonstrable experience working and delivering iteratively
• High level of proficiency with programming languages such as Python, TypeScript, Golang, Rust, or similar
• Experience with working in a fully remote asynchronous environment and thriving!
• Experience with UNIX-like systems (Linux/WSL/MacOS), especially in production-based environments
• Experience with container runtimes and orchestration, with working knowledge of CI / CD ecosystems
• Expertise in cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration
• Eagerness to continuously learn the latest technologies and expand your technical capabilities; not afraid to admit what you don't know
• An enthusiastic and effective communicator (using English): you should be able to appeal to and communicate with both technical and non-technical listeners alike
• Deeply passionate about your craft: we deeply care that you care

Things that are bonuses

We realize that not everyone will have every experience and expertise in every possible thing. Still, if you have any in any one of the following, we'll consider it an excellent bonus point for each (so point it out to us!):

• Artifact / Package Management
• Building, Running, Scaling, Enterprise SaaS
• Significant contributions to open-source projects
• ReST, GraphQL, gRPC API Design
• Amazon Web Services (AWS) / AWS Certifications
• Docker, OCI, ORAS, Kubernetes (k3s, k8s)
• Sigstore, Cosign, Keyless Signatures, Signature Attestation
• Grafeas, Kritis, Metadata Provenance
• Software Bill of Materials, Software Composition Analysis
• Serverless, Edge Computing, Distributed, Microservices
• Securing Web Services, Software Vulnerabilities
• Developer Tooling Ecosystem, CI/CD
• Prolific Tech Community Speaker

Benefits

You will receive an incredible package of compensation and equity, depending on location and experience, and the following benefits:

Health and Wellness

Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer parental leave and benefits that can cover you and your dependents up to 100%. We also offer flexible working policies and hours upon agreement.

Personal Growth

You will have an enormous scope to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.

Fully Remote

The right future of all work is remote, and that future is here with Cloudsmith. Like our product, we're fully distributed and operate remotely. Although you might be in the same city as some colleagues, you'll spend most of your time working remotely from a location of your choice. We're distributed globally but get together a few times throughout the year for strategy, food, and fun!

Incredible Opportunity

At Cloudsmith, you will have an incredible opportunity for a broad and deep impact across the company. We're building toward a technological IPO (taking the company public), and as an early Cloudsmither (staffer), you will be on the journey to help take us there. Your career will be on a rocket ship, and you'll join us in the reward of getting there. Be excited!

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years experience at scale with Ruby on Rails, Heroku, Redis, Elastic Search and sidekiq queue. (A technical assessment will be required.)
• You have back end expertise developing large-scale products in various languages, and solid experience working with SQL databases - bonus for PostgreSQL.
• You have experience designing and implementing automated test suites for complex applications.
• You have experience with Microservices, Architecting, queues and high-throughput systems
• Docker experience is a bonus
• You can take ownership of a project, fill in the gaps, and ensure production-ready releases.

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined **YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Benefits of joining the Clevertech team

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits:

• Competitive Salaries
• 1 Month Paid Time Off For You
• Personal Development Fund
• Tenure-Based Rewards
• Flexible Family Leave
• Clevertech University
• Clevertech Gives Back
• Amazing Culture & Strong Community

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Extensive experience with Selenium
• Experience with Cypress/Puppeteer
• Strong with browser and API testing
• Fluency in English, written and verbal

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined **YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

We're looking for someone who wants to do customer support and enjoys solving customers' problems at B2B SaaS companies.

If this is your dream job, read on...

Our company is different and our customer support team is different. We communicate openly and we work well together so we are a tight-knit team. We see everyone in the company each morning for check-in and once a week for Show and Tell where we chat, show our work, and play a fun game.

This is the opportunity of a lifetime, we offer:

1. Excellent training opportunities
2. World-class working environment
3. Exposure to international clients
4. Strong values

What are your personal values? Do you relate to ours?

1. Don’t let anyone fail
2. Relentless improvement
3. Wow the customer
4. Don’t be an asshole
5. Play to win

**If you don’t find a personal connection to these values, don’t apply. The reason for our success is that we hire and retain our team on the basis of these values.

What can you expect in your day-to-day?

• Camaraderie with your colleagues from all departments.
• Getting a WOW from a customer after delivering excellent customer support.
• Making friends with customers all around the world.
• Getting to the bottom of complex problems.
• Seeing your decisions have a major impact on the whole company.

Can you picture yourself here?

We magic away the hassle of purchase order management through automation.

ProcurementExpress.com is an online purchase order management app with a lot of functionality that can be applied in different ways to achieve the best spend management options for different companies.

The software is constantly growing and changing and thus, issues and bugs do happen. As a customer support consultant, you will be responsible to identify, write-up, and assigning issues to the development team as well as helping with testing the app on a regular basis while keeping in contact with the customer.

The Profile

• Imaginative and easy-going personality.
• Excellent written and spoken English.
• Skilled in communicating with customers from different parts of the world.
• Have an understanding of how time zones work.
• Be adaptable to change, being a SaaS company, processes and job duties will change often.
• Have an understanding of how the purchasing process works for different companies.
• Have excellent interpersonal skills.
• Be an awesome team player and collaborate with co-workers.
• Work under pressure and manage workloads effectively.
• Be highly self-motivated and well-organized i.e Be yourself, be amazing.
• Be able to see other people's points of view and take on-board feedback i.e don’t be a grouch.
• Have a sharp eye for detail.
• Sales experience is a plus.
• Possess good leadership and project management skills.
• Excellent technical computer skills.
• Experience working with a CRM.

The Role

• Attend the in-app and website chat and emails as a customer support consultant.
• Address any issues that users might have in the app and log issues where necessary.
• See issues from initiation to completion while maintaining communication with the customer.
• Make calls to customers and trial users who experience issues and help them troubleshoot to solve their issues.
• Learn the app and participate in the direction of app development based on our customer needs.
• Participate in meetings to discuss progress, and share your brilliant thoughts and ideas.
• Perform other app-user-related tasks as required, like uploading budgets and changing the customer’s configuration.
• Do regular training with customers.
• Understand and build integrations with ProcurementExpress.com.
• Achieve additional targets for the department, like upselling.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. At Kinsta, we offer a remote-first and flexible environment. We're a highly-driven team that loves making an impact, and we trust in each other so much that we don't need to be tied by spaces or borders to build a brighter future together.

The Sales Operations department provides an important role in the revenue generation process for us here at Kinsta. As CRM Administrator, your role will increase efficiency within the HubSpot platform, using our conversion tool Apollo and features within HubSpot including reporting, lists, and automation. You will implement and refine business processes to attract site visitors into customers. You will be reporting to the Director of Sales Operations whilst working with the sales and marketing teams.

**

• Maintain the CRM database to increase available leads in the system
• Create multiple campaigns based on different regions, application framework types, and customer personas
• Improve HubSpot workflow automation, providing all team members with the best information available to sell at a rapid pace
• Monitor and increase the outbound output of the Sales Development Team
• Enhance marketing and sales efforts with relevant information that is available already or sourced via 3rd party tools

**

• 1+ years experience with HubSpot CRM.
• Proficient skills in the English language.
• Basic knowledge of the sales process.
• Completion of the HubSpot Admin Cert would be a great bonus.

**

• Flexible and remote-first environment.
• Annual remote expense budget.
• Flexible PTO.
• Paid parental leave.
• Annual professional development budget: available after one year with Kinsta.
• Sabbatical: available after three years with Kinsta (and every three years thereafter).
• Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.
• Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.

Responsibility

• As a copywriter, you are responsible for creating compelling copy that engages, inspires and converts. 
• You will work closely with our Product Marketing Manager for content marketing strategy 
• You will contribute to developing a wide range of content, including email copies, blog content, articles, landing pages, ads, video content, etc., to help increase conversions from the targeted audience. 
• You will conduct research in the live streaming industry and translate the technical terms into plain language in your writing. 

Requirements:

• At least 2-3 years of hands-on copywriting experience plus a portfolio of past copywriting projects. 
• Our product is quite technical, you must want to learn it and have the ability to translate technical jargon into simple words that even your mother could understand
• Familiar with creating content that is optimized for SEO as well as conversions. 
• Superior fluency in English, both spoken and written
• Strong research skills

Nice to have:

• You have a variety of strong writing samples, from blog posts and landing pages to email copies and even video scripts.
• You have experience with SEO
• Experience working in the live streaming/broadcasting industry

Benefits:

• Work from anywhere
• Competitive salary
• Healthcare insurance coverage
• Co-working space expenses covered
• Annual learning stipend for use on courses, conferences, and more—your choice
• Annual all-company retreats
• We encourage at least two weeks off each year, in addition to locally recognized holidays.

ConsenSys is looking to hire a GTM Strategic Finance Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You’re an experienced analyst capable of leading and owning the development of our product analytics suite and driven to help us create an exceptional next-generation SaaS product. We’re EngagedMD and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to make life easier for clinics and patients alike. You’ll be responsible for querying, organizing, analyzing, visualizing, and reporting on key product usage metrics for our core medtech SaaS platform. You’ll get the opportunity to see how a modern cloud-based SaaS product operates and help influence the analytics requirements for our next generation SaaS product.  Your analysis will help influence immediate strategy across the Customer Success, Product Management, and Software Engineering teams.

You’ll also have the opportunity to be the company-wide go-to analytics and data resource. This includes leading the development of our next-generation data warehouse, as well as developing data warehousing and ETL standards and best practices. Additionally, this position will play a key role supporting strategic initiatives by providing data to help inform executive decision making. 

This fully remote role reports to our FP&A leader and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Build and execute complex SQL queries to analyze and solve business problems
• Build and maintain business intelligence dashboards and visualizations to support a variety of internal teams, as well as customer executives.
• Perform spreadsheet analysis to identify product usage trends across hundreds of thousands of users
• Build and maintain ETL data pipelines flowing from multiple sources 
• Understand and communicate the analytics trends you have discovered to senior management 
• Explore new product analytics technologies and make recommendations for adoption
• Implement analytics tools across our application to track customer usage and behavior

What You’ll Bring

• 3+ years of business or data analytics experience
• Advanced Excel and/or Google Sheets skills
• Proficiency with SQL, database navigation, and data analysis (Redshift, Snowflake, BigQuery, MySQL, etc.)
• Proficiency with data warehousing concepts and complex ETL data transformations
• Proficiency with Python or a similar programming language that can be leveraged for ETL builds or API interaction
• Experience building and maintaining visualizations and dashboards using business intelligence tools (Tableau, DataStudio, QuickSight, etc.)
• A mission-driven orientation to all you do 
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

It’s Also Nice If You…

• Have familiarity interpreting and delivering financial data metrics
• Have previously led financial model data preparation activities
• Have experience using version control applications
• Have successfully worked remotely with distributed teams in the past

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.

Elegant iOS-based photo booths connected to peripherals like printers, DSLRs, and LEDs.

All controlled by a cloud-based web software.

If this excites you, continue reading!

Photobooth Supply Co is in need of a champion of our culture to run, build, and scale our growing 15-person development team to ship quality code every two weeks. Ideally, you are someone who is passionate about the growth, management, and optimization of people and teams.

To be successful in this role, you should be confident in holding our teams to a high standard while, at the same time, setting goals, budgets and timelines for various projects. We also expect you to be in charge of our integrations with external partners and oversee all software development plans from ideation to execution. Ultimately, you'll make sure we use innovative technologies that maximize our productivity and help our company grow.

Responsibilities

• Architecting, recruiting, and training a team to develop our product roadmap in 2023 and beyond

• Collaborate with Product Managers to create accurate estimates, budgets, and risks

• Craft and constantly improve upon KPIs and OKRs to increase team output

• Having meaningful 1x1s with the team focused on career growth

• Conducting code reviews

• Fostering a culture that inspires the team and rewards motivation and cooperation

• Oversee a 100% remote team of iOS, front-end and back-end developers and their projects

• Monitor reliability and performance of all internal systems to suggest improvements

• Manage software development projects by setting requirements, goals and timelines

• Review and update policies relevant to internal systems and equipment

• Recommending technological developments and improvements inefficiency

Requirements

• Experience managing a team of 20 to 30 engineers in a Director or VP-level position
• Ideally 10 or more years as an engineer
• Worked at a product-led organization
• Experience in CICD and agile methodologies
• Extensive experience with cloud technologies and modern human-computer interfaces
• Hands-on experience in iOS, back-end, and front-end development
• Excellent project management skills
• Engineering or similar degree
• Strong organizational leadership skills
• Experience in recruiting engineers and contributors
• Strong knowledge of data structures and algorithms
• Must be knowledgeable about industry trends, best practices, and change management
• Understanding of the following languages and technology stack:
• • Web/Backend: Node.js, MongoDb, React.js, JavaScript, HTML5/CSS, Amazon Web Services, Ffmpeg, WASM, WebRTC, REST API, GraphQL
    • iOS: MVVM patterns, RXSwift, RealmDB
    • QA: Selenium

Benefits

🏥 Health Benefits

👴 401K

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

Gravity Wiz is hiring a remote support wizard to provide customers with absolutely magical support.

We have an expansive selection of add-ons, snippets, and tutorials that enable our customers to do some legitimately magical things with Gravity Forms. Your job will be to keep the magic alive when our customers encounter bugs, experience theme/plugin conflicts, and write in with questions about how and what is possible with our 45+ Gravity Forms add-ons.

This is a part-time position (Monday–Wednesday) preceded by a month-long probationary period. We're offering a competitive salary, unlimited time off, and twice-yearly raises. Hours aren't rigid but our primary coverage window is between 10am and 6pm ET.

We are serious about customer support. Sorcerously serious. Our ideal wizard is a detail-oriented and efficient troubleshooter. If you're also a dependable, friendly communicator who writes English masterfully and isn't afraid of a smiley or two, you’ll fit right in. 😃

We go above and beyond to help our customers. We're happy to provide small customizations and tweaks to make our products work for their unique requirements. To this end, you'll need to be proficient with WordPress and competent with HTML, CSS, JS, PHP, and using WordPress hooks and filters. Gravity Forms experience isn't required, but is definitely preferred.

More than anything, be eager to learn. Master our products and help us make them better with the invaluable feedback you will gain working so closely with our customers. We're a small team and you will be a big part of it.

We can't wait to meet you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Work from home? Check!

Full autonomy. You bet!

Micro manage? Naaa ..ain't nobody got time for that.

Office hours: Monday through Friday, 9AM - 5PM Pacific Time (PDT UTC-8), this position

requires iniduals to be available for meetings and duties during this window.

What we’re looking for:

CreateApe is looking for a Business Development Manager to help our organization establish, grow, and drive new revenue growth. You will be responsible for establishing, managing the process, and closing business opportunities, while working closely with the Leadership team to identify new industries, sectors and potential clients.

This is an opportunity to make your mark to expand CreateApe’s client base and continue to grow the book of business. We believe working hard and smart goes hand-in-hand with a flexible and remote-friendly work schedule. At CreateApe, we want to have clients and projects that cultivate a culture of supportive learning and knowledge exchange between us and our clients. You can expect to stay on top of industry trends and tools and to constantly cultivate your skillset as a part of our team.

Responsibilities:

• Be proactive in creating lead generation through multi-channel selling (social media, email lists, cold calling, personal network, etc.)
• Research, identify and qualify incoming, emerging, and new leads
• Supporting the legal and contract process from review to signature
• Manage and engage with client stakeholders
• Represent CreateApe at conferences and meetups
• Have expert level communication skills and an eye for attention to detail
• Take initiative to developer creative, fun, and engaging ways to connect and reach out to prospective new clients
• Expertly represent CreateApe's value and capabilities in the context of client challenges
• Guide proposal development from defining approach and strategy, to crafting materials, including capability presentations, proposals, case studies
• Be commercially savvy, and leverage market insights to curate outbound strategies
• Maintain our CRM system (we use Hubspot) and business development resources in a timely manner
• Achieve revenue, margin, and profit targets within mutually agreed KPI’s

Qualifications:

• Over 5 years of experience in a creative agency environment where you are key to bringing in new business (e.g. Business Development Manager, Recruitment Consultants specializing in BD, etc.)
• An excitement to hunt for new business opportunities and have a sharp focus on your goals with a strong approach in how to reach them
• Demonstrable experience in strategic account management, business development, and relationship building
• A proven track record of developing and closing new business
• Excellent analytical, communication, and interpersonal skills
• Fluent in English (written and spoken)
• Passion, enthusiasm, excitement and the thirst to grow our business

Nice to have:

• Experience working with open source communities and attending events/conferences
• Working knowledge of the services/technologies we use and the ability to explain them to non-engineering folk (UX/UI, Research,React, PHP, NodeJS, GraphQL, etc)
• A bachelor or master’s level degree in engineering, business, or other related areas of study

The Director of Social and Community Marketing is responsible for the ideation, planning, and execution of the vision for all social media and community strategies to help drive customer acquisition, brand culture awareness, engagement, and retention. Working cross-functionally across teams such as marketing, customer success, and operations you will contribute an in-depth understanding of the social media landscape and community-building best practices.

A key position within the marketing team, the Director of Social Media and Community will report to the CMO. You are a thought leader who can merge digital, cultural, and social trends with analytics into a strategic vision and lead a team to execute it. You love building and nurturing lasting digital communities and creating unique and memorable experiences for our community of marketing agencies. You have a strong work ethic and thrive in a fast-paced, ever-changing environment.

🇨🇦 The position is 100% remote only for those who are authorized to work in Canada.

What You'll Do

• Lead, develop, and mentor the social media and community team with a focus on KPI alignment (including revenue) for all community building and social media activities

• Build organic social channels focusing on best-in-class community management and discovering new ways to grow the community through online and on-site events

• Work with customer success and other internal stakeholders to position AgencyAnalytics as the steward of the community for marketing agencies

• Bring innovative ideas from development through execution of social and digital campaigns, maintaining consistency across all platforms 

• Architect and manage the development of the brand’s social calendar, translating high-level marketing strategy and messaging into relevant weekly and daily content

• Track and measure impact of all events and marketing tactics and maintain a balanced budget for the community events program

• Oversee social strategy and content curation for all key marketing activities

• Drive accelerated growth and custom acquisition on existing social media channels and oversee new platform launch strategies 

• Utilize social analytics platforms and survey the competitive landscape to share insights and trends to create data-driven content

• Work across departments to ensure that the social and community strategy is aligned with brand priorities and company goals

• Manage monthly and quarterly analytics reporting process, provide insights, recommendations, and track against KPIs

Job requirements

• 5+ years of relevant work experience in social media marketing agencies or related role including direct experience operating high-growth social media accounts, ideally in the marketing or B2B saas industries
• 3+ years managing a team, overseeing multiple social platforms, and collaborating across matrixed organizations to achieve desired end results

• 3+ years of experience in building and nurturing an online community around a brand

• Experience in paid social media and cross promotions across paid social and organic social for customer acquisition plays

• Experience in creating process funnels for things like timely engagement duty, customer service, and crisis management on social media and community platforms

• Experience in events marketing

• Demonstrated ability to formulate strategy, interpret analytics, and communicate results

• Experience with influencer marketing and/or managing an influencer marketing agency

• Excellent communication skills, both written and verbal. Effective storyteller

• Fluency in all major social platforms (Instagram, Facebook, TikTok, Twitter, YouTube & Pinterest) and passion for utilizing and optimizing their features expertise in running organic social media campaigns across multiple channels

• Demonstrated understanding of social media platforms, their unique audiences, and how to use them to maximize branding and marketing efforts

• In-depth knowledge and understanding of online community platforms and best practices, with a passion for staying current on communications, social and content marketing trends. 

• Record of superior attention to detail and organizational skills with the ability to deliver high-quality work, multi-task, and manage deadlines

Job Benefits

• Profit-sharing, distributed quarterly

• Frequent promotions

• 4 weeks vacation and paid sick days

• Happy Hour once a month

• Extended health benefits

• Continued education allowance

• Annual fitness allowance

• Work from anywhere in the world

• Join a profitable, product-focused, & customer-oriented company

**Create customer value and enable growth.

We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for browsing shoppers by publishing engaging content online. We are on a mission to inspire people from all over the world (60M today) through a more sustainable discovery experience. We guide our customers, leading retailers such as Mattel, IKEA, Home Depot, Lenovo, and Williams Sonoma, through the print transition and provide the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate customers and advocates worldwide.

At Publitas, we're looking to add a customer-focused and experienced Customer Support Team Lead to provide leadership and direction to the Support team. You will drive customer satisfaction and help us deliver world-class customer service!

**Responsibilities:

• You will oversee a team of 3 customer service representatives working from various time zones.
• Manage, inspire, and coach the customer support team striving to give our customers the best experience.
• Participate operationally in the team, supporting with customer inquiries and case management.
• Serve as the primary escalation point for support questions or issues.
• Help define and manage Customer Support OKRs and KPIs that align with the wider company vision.
• Take ownership of team results, and provide daily leadership to achieve department targets. (Ensure Team SLA targets are met and that Customer Effort Survey scores remain high.)
• Facilitate team sessions and meetings.
• Analyze existing processes and ways of working, implement change where necessary, and ensure that the team adopts best-in-practice processes and procedures.
• Monitor the caseload distribution and promote accountability within the team.
• Understand all processes and actively assist with ticket management whenever required.
• Knowing the product inside and out and being up to date with the product features and development.

**Requirements

• You are highly fluent in English, both written and verbal.
• You are fluent in a second language, preferably German, French, Dutch, or Spanish.
• You have excellent communication and analytical skills.
• You are in the EU time zone or prepared to work those business hours.
• Previous experience in Customer Support SaaS and leading teams of remote agents in different locations and time zones.
• Experience dealing with businesses (B2B) - Enterprise customers/accounts.
• Able to manage customer expectations based on different customer tiers.
• Able to manage escalations and have strong problem-solving skills.
• Experience in process review and improvement.
• Previous and proven experience communicating with customers (email and phone).
• Experience/background in 1st line technical support and troubleshooting.
• Familiarity with Google Analytics, knowing how to create a property and what it can track.
• The ability to work fully remote. Be autonomous and take ownership of your work.

**Bonus:

• Has good understanding and knowledge of Customer Support SaaS KPI metrics to monitor team performance and capacity.

**If you’ve been reading this far, chances are high you're a bit like us:

• You desire to do things better and to improve the world around you.
• You believe that results and impact matter more than hours spent.
• You’re self-driven, and you love the fact that Publitas operates through values & habits such as:
• Honesty
• Respect
• Passion
• Generosity
• Excellence
• Curiosity

**What can you expect from us?

• €29.200 - €56.650 gross salary per year.
• 25 vacation days per year and your National Holidays off.
• A contract of indefinite duration.
• Work from anywhere you desire.
• A monthly shared office space/co-working allowance.
• A one-time home office setup stipend.
• A top-of-the-line MacBook.
• Monthly wellness allowance to stay healthy while working remotely.
• Annual retreats in some of the greatest cities in the world.
• Free books in Kindle and Audible store.
• We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

_We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.

Please feel free to contact our Recruitment Team at [email protected] if you have any questions.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Hi there,

My name’s Hannah, and I’m Operations Manager at Course Concierge. We’re an online course publishing house for influential YouTubers. 

Check us out here: https://courseconcierge.com/ 

Responding to emails isn’t simply about helping customers reset their passwords. It might get personal. 

Someone might write in telling you they’ve just experienced the death of a loved one and need time before completing a course. Or that they’re in financial trouble and can’t join just yet. 

Here are a few ways we think about support…

- Empower support team members. We use templates, yes. And we have guidelines. But we grant support members discretion to make exceptions where they see fit. We abhor a ‘computer says no’ (https://www.youtube.com/watch?v=0n_Ty_72Qds) approach to customer service that comes with cast-iron rules from on high.

- Customer support isn’t primarily about efficiency. It’s not something to be gotten done. Inbox zero, while blissful to achieve, isn’t the overriding objective. A personal touch goes further than you know.

- Inspiring action in course members. Our customers have signed up to learn something. Whether it be guitar, woodworking, or rock climbing, we seek to encourage customers to follow through and get the most from their investment.

- In a lot of companies, we’ve observed, support tends to become an island off the coast of the rest of the company. The wider team doesn’t interact much with support, and there’s often a breakdown of respect and quality. This is a deeply discouraging trend, and we endeavor to keep customer experience at the heart of what we do.

- Look at monthly reporting stats, but do not obsess over them. Mindless fixation on % customer satisfaction is not always helpful.

- No sales gimmicks. You won’t awkwardly be having to navigate emails about hidden subscription fees, bad user experience intended to make refunds harder, or any other such dark art. Honest marketing only.

*

You will be managing customer support on behalf of our clients. This means managing inboxes across a erse (and growing) range of fields, and more daily variety than any ordinary support role.

Our clients have intimately personal brands, and we take huge pride in our customer experience standards.

We’re presently looking for two people…

One person who can steadfastly manage customer support; holding down the fort.

Another who can be a helping hand in HelpScout, but who in time we’d like to advance to becoming an assistant producer. (Perhaps someone ambitious starting out wanting to go places.)

You will need great attention to detail in writing. We’re a small team, and in either role we’d like to get your help proofreading course content, quality assuring signup flows and members’ areas, and compiling testimonial notes for clients.

Both roles will be part-time to begin.

We’re entirely remote and (preferably) seeking two people able to cover North American working hours (where the majority of customers are).

We will very occasionally (every few months) ask you to cover a weekend when we have a new course launch – with days off the following week to make up for it.

To apply…

Simply write to [email protected] with a note on why you’d be a great fit, with quick mention in your subject line which of the two roles you’d like to apply for.

We have a no résumé policy – we just want to pick out the two best, most thoughtful and enthusiastic cover notes.

There’s no deadline, but those who apply sooner are at an advantage. We want to start onboarding right away, so please apply before December 8th. (Those that apply sooner are at an advantage.)

We won’t be able to get back to everyone; we can only plead forgiveness that we’re busy tending to customers. But for those we’d like to explore the possibility with, we’ll aim to get back within a week of your writing. (If you haven’t heard from us by then, please assume on this occasion you haven’t been selected for an interview.)

Thank you for reading. If you’re on the fence about applying: please do.

Best of luck, and we look forward to hearing from you!

Hannah

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

**Why this role exists

Reporting to the CEO, this role will own all organic marketing channels to help Magic hit its goal of becoming the go-to platform for helping SMBs scale their businesses through delegation. You will manage and improve our content marketing and organic social media channels, while working closely with leadership to increase brand awareness through speaking engagements, conference promotion and other organic initiatives.

Outcomes

• You will own our organic marketing function, including content creation and content marketing, social media management across all active channels, PR, and in-person organic channels like conferences and speaking engagements.
• You will audit and overhaul our SEO strategy, from website pages to blog posts and backlinks
• You will ensure a consistent brand experience across all organic marketing channels.
• You will find underutilized, non-paid channels to build up a brand presence and drive engagement.
• You will create a referral program that impacts attraction + retention of our ‘best client’.

In the first 30-days

• You will audit our existing organic marketing function and highlight what could be improved in the next quarter, and next year.
• You will audit our organic social media presence and create a plan for the next few quarters to improve experience and engagement in a measurable way.
• You will do a deep e to understand our ‘Teams’ product and suggest ways we can use non-paid “organic” channels to drive qualified leads

In the first 90-days

• You will work with the content and creative teams to overhaul all organic marketing collateral to highlight the ‘magic difference’ and ensure best practices including CTA, on-page SEO, blog content etc.
• You will take over the content marketing team and define a strategy that produces quantifiable results
• You will work to get our CEO speaking at conferences and interviewed by media outlets, podcasts, and other channels with complimentary audiences. You will then build this into a system that is repeatable and measurable.
• You will work with the paid acquisition and sales team to hone Magic’s brand voice and ensure continuity across all channels.

Requirements

• You have at least 5 years of progressive marketing experience
• You have worked with B2B brands and fast-scaling startups
• You have a deep understanding of all types of organic marketing, from content, to PR, to conferences and partnerships

We are AboutHire, a fast-growing startup, creating a video-interviewing platform.

We are looking for a strategic partner for the CEO to help build an exceptional company culture and drive outstanding company execution. Together, you will define and optimize the company’s operating rhythm. You’ll be the CEO’s right hand—from taking on strategic GTM projects to helping create unique leadership programs that make the company a better place to work.

**What you’ll do at the company:

• As Executive Assistant to the CEO, you will be responsible for supporting and leading a range of strategic initiatives, all critical to sustaining, scaling and growing our business. You will serve as a proxy to the CEO on important company decisions by making time, information, and decision processes more effective across the company.
• In this fast-paced and agile role, you will have the opportunity to collaborate closely with the CEO on a day to day basis depending on what the needs of the business are each month, each week, and even each day.
• Given the stage of the company, this role is more about taking on important projects or tasks that the CEO would otherwise have to own and less about being a liaison between the CEO and the team. Each quarter, you will own a set of strategic initiatives to drive forward based on business needs and your own development goals.

**

• Fast and sound decision maker. Analytical enough to break down ambiguous problems, scrappy enough to get the info and orient themselves around any problem, wise enough to know what matters most and make a good decision despite lack of domain expertise.
• Strong storyteller and communicator. Able to communicate at the right altitude with board members, executives, leaders and ICs. Is off-the-charts at creating presentations that synthesize a lot of research/info into a cohesive and simple story. It’s a pleasure to read short form (e.g. email) and long form docs (e.g. strategy) written by you.
• Solid project management skills. Is able to create order out of chaos. Is energized by ambiguity and can create structure in a dynamic, fast-paced environment. Stays organized and doesn’t drop balls.
• Influential leader. Great at collaborating with and influencing leaders across the org. Able to give direct feedback and hold people accountable without being destructive. Can lead large projects with nearly the same urgency and speed as the CEO.
• Obsessed with culture. Views everything through the lens of culture and community and constantly has ideas for how to elevate our culture. Can come up with a great opening ice breaker or help design a new manager training because they can translate HR and business goals into creative ideas that energize people.
• A systems thinker. Observes raw data in the form of behavior and actions across the company and identifies how to systematically improve workflows to drive efficiency and quality.
• Makes work feel like play. Mutiny is a playful and creative place. We are extremely performance-oriented but know how to make things fun along the way. We want a executive assistant that embodies this culture.
• A kind human who wants to build an extraordinary product, culture and brand.

**

• You’ll get to work with the CEO and executive team on a regular basis and learn how to think like a CEO.
• You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).
• You will have fun, plain and simple. There is a reason our first company value is that work should feel like play

To apply, please complete the 15-minute a-sync video interview.

About AgentFire (and this position)

AgentFire.com sells real estate websites and related services to agents, teams and brokerages throughout North America and Canada. 

We are the highest overall-rated real estate web platform in the industry, and we’ve got an awesome team with amazing chemistry. 

Our Customer Success department is a massive priority for us, and this is a position that will have lots of upward mobility (especially as we begin to look for managers!). 

Please read our Glassdoor reviews here: (https://www.glassdoor.com/Reviews/AgentFire-Reviews-E1258957.htm). 

Job brief

AgentFire Customer Success Representatives are the bridge between our sales and support teams. They are responsible for transitioning new signups into happy long-term customers. 

You will be their direct point of contact after the sale, and you’ll work with them to help solve their problems and ensure their satisfaction while they are an active account with us. 

This will include answering advanced support questions and occasionally jumping into 1 on 1 screenshare meetings  with them to help them understand the features within their websites, or to show them existing or new products and features that they will benefit from based on their unique goals. 

Customer Success Representative responsibilities include:

- Take our clients under your wing immediately after they’ve signed up

- Periodic ‘check-ups’ to see if we can help with anything + inform them of existing & new features that may benefit them 

- 1 on 1 product demonstrations and live support to help clients get the most out of their website and overall experience with AgentFire

Inidual Requirements and skills

- Fluent written + spoken English

- Minimum 1+ year work experience as a Customer Success representative  or similar role (i.e. a hospitality or support role)

- Minimum 1+ year experience working with WordPress or a similar CMS platform (we have our own custom CMS built on top of WordPress)

- Minimum 1+ year 1 on 1 virtual support and/or consulting experience (we use Google Hangouts) 

- Ticket support experience (we use Intercom)

- Phone Support experience (we use Kixie)

- Experience with project management platforms (we use Teamwork, ClickUp, and Asana)

- Experience working with brand image and promoting value through customer experience

- Exceptional ability to communicate and foster positive business relationships

- Technical skills required, as they relate to the use of the product or service 

- Accountability and personal organization are essential (this is a remote position)

Bonus Skills

(the following skills are not required, but will be considered a big plus!)

- Real estate industry experience

Working Hours

We’ll expect roughly 8 hours per day, between PST and EST U.S. time zones.

To Apply

Please fill out our application here: https://form.typeform.com/to/Jj7U3SHo

Time zones: GMT (UTC +0)

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

We’re looking for a **Transfer Pricing and Tax Specialist (**Lisbon, Portugal)who will help the business manage relevant tax matters in multiple jurisdictions, working as a part of the finance and commercial/legal teams of Paymentology.

What you get to do:

The ideal candidate will have previous solid knowledge of cross-border tax matters and hands-on experience on creating, reviewing, and improving relevant transfer pricing policies and maintaining/monitoring them over time, guaranteeing compliance. The professional will support the international expansion of the business.

• Cooperate in building or improving tax efficient operating models within the Group;
• Design and improve robust transfer pricing policy for all intercompany transactions;
• Pro-actively identify any Permanent Establishment risks and propose solutions to mitigate the risks;
• Support the creation of a global policy for cross-border employees;
• Have oversight of existing processes to guarantee compliance to proposed policies;
• Prepare and maintain any intercompany documentation (agreements, TP documentation, among others);
• Computation of TP allocations between Group entities.

What it takes to succeed:

• At least 5 years of experience in Transfer Pricing (ideally big-4 experience + in-company hands-on experience);
• Exposure to multinational companies with multiple jurisdictions is a plus;
• Expertise in Excel;
• Experience with ERP systems is a plus;
• Strong communication skills; ability to collaborate with cross-functional teams;
• International perspective and culture; adaptable to change;
• Able to comply with deadlines and deliver results in a demanding and fast-paced environment that requires fresh thinking, proactiveness and time dedication;
• Hands-on, results orientated.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

We are GovAssist.com

GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients - so far, and we are preparing for a business expansion.

GovAssist Legal is a non-traditional legal services provider, authorized to the practice of Immigration Law by the UT Supreme Court’s Office of Legal Services Innovation. We collaborate with leisure travelers, business professionals, private organizations, international managers, investors, artists, and other experts for business and work-related travel visas, while we as well represent iniduals in family-based immigration matters, permanent residency, and the United States citizenship.

We are seeking a process-driven Sales Development Manager. This role's primary purpose is to revolutionize the sales strategy and manage the sales pipeline and the representative team in delivering profits. This position is open to 100% remote anywhere in the world.

REQUIREMENTS:

Qualifications:

• 6+ years of proven professional experience within Sales, Customer Success, Vendor Management, and /or Business Development.
• Bachelor's or Master's degree holder.
• Demonstrated success in customer-facing roles, B2B and B2C, and strategic development with multi-phase execution and delivery.
• Proven record of developing relationships with internal and external partners driving resolutions collaboratively.
• Familiarity with analytical, planning and forecasting, performance management, and execution metrics tools including SalesForce, Transformer/TPM, Matrix, CAS, Power BI, QuickSight, Tableau, Zendesk, Jira, and other key data systems.
• End-to-end proficiency with sales systems, policy management, and operations.
• Faultless written and spoken English while other languages count as an advantage.
• Successful past or present experience in B2G collaborations is preferred.

Personality fit:

• Possessor of entrepreneurial spirit and excellent business acumen.
• Self-driven strategic sales and business development enthusiast.
• Achievement-orientated trusted advisor and fierce business advocate.
• Technically oriented, yet with strong cultural awareness.
• Clear and concise professional, possessing a diplomacy and cooperative technique.

RESPONSIBILITIES:

Business growth:

• Build, manage and grow new business paths by shaping lead generation strategies and seeking profitable partnerships.
• Ensure a healthy sales pipeline volume converting measurable goals into positive growth.
• Deliver agreed level of revenue and profit, and use metrics to uncover hidden areas of opportunity.
• Develop and execute weekly, monthly, and quarterly plans and own roadmap timelines.
• Collaborate cross-functionally with internal teams in coordinating sales planning and new product launches.
• Monitor results while investigating both positive and negative feedback trends.
• Follow market trends and customer feedback, and contribute to the strategic development of features and programs that accelerate GovAssist's growth.
• Identify fields of unnecessary processes or inefficiencies and optimize while ensuring alignment on organizational priorities.
• Scale improvements and implement creative techniques to generate viable leads and win in the industry.
• Steward requests and communications from the sales dept. into the appropriate teams, considering customer inquiries, product development, and legal approvals.
• Assist in all sales and business development-related activities.
• Elevate our mission and foster an environment that reflects the GovAsisst's values.

Leadership:

• Manage a team of Sales Representatives.
• Coach, mentor and develop the sales dedicated team and other partners.
• Partner with Legal, Marketing, and Operational teams to define strategies and align efforts.

Deliberate action: prior attempting to identify your professional and personal self with our mission, have a forward look by checking part of the brought-to-life by us projects: evisa.us.com, travelassist.us.com, visaexpress.us.com, govassist.com, govassistlegal.com.

The SAT is the main exam required by the majority of American universities to be considered for admission. The better a student's score, the better a students chance of acceptance to selective universities. Higher Ground Learning teaches in-person SAT prep classes at international secondary schools to help students without access to good preparation options get ready for this test. It’s also quite common for these international students to come to us for one-on-one tutoring, which typically happens live online. 

This job is mostly one-on-one remote tutoring, but it is required that you're able to teach on-site for at least 6 weeks per year. Our onsite classes mostly take place in Europe, Central America, and South America, but are also offered in Africa and Asia. 

Here’s how it works:

• You'll spend some time training and learning our methodology with our Directors. These trainings are typically live remote online trainings, but you may have the opportunity to join one of our in-person trainings in Salt Lake City, USA too. 
• After your training, you’ll set your own hours that you’re available to tutor, and we’ll fill those hours for you. 
• We’ll provide you with all the materials and support that you (and your students) need to be successful.
• The busiest seasons are February-June & September-November, but its possible to work all year. 
• For in-person classes, we'll fly you to a location, put you up in a mediumly cool apartment, and give you enough money for food and expenses. You'll teach two consecutive weekends with a break during the week to explore your cool new location. 
• Pay starts at $30/hour for remote tutoring and $80/hour for in-person teaching, depending on experience. 

About you:

• You scored above the 90th percentile on the SAT or ACT. Or maybe you didn’t, but you’re sure you can now (warning: we’ll make you prove it).
• You have a dynamic personality, including such qualities as humor, cultural awareness, integrity, humor, patience, motivation, humor, awesomeness, attention to detail (how many times did we say humor?), and problem-solving skills.
• You're a bit of a performer and you can command the attention of large, talkative groups of students.
• You can teach. Specifically, you can teach standardized tests with an approach that is anything but standard.
• Youre available to tutor remotely at least 8 hours per week. It’s possible to tutor much more, and students come to us from a wide range of time zones.
• Again, you'll need to be able to teach in-person at least 6 weeks per year. 
• Did you go to a prestigious university? Cool. A lot of parents care about that sort of thing. 
• You are legally authorized to work in the U.S.A. Sorry, but we can’t be too flexible with this one.

“Hey, wait.” you say. “When does this job start?” Astute question. You really should apply for this job. 

Training is in January and work starts in February. 

To Sum up:

This is a mostly remote working opportunity that is available to applicants who are legally allowed to work in the United States.

Please submit a resume and a short, memorable note about you and why you want to work with us (addressed to Jason at Higher Ground Learning), using the 'Apply Now' button below. Ideally, this note will be the kind that would feel like a breath of fresh air after reading boring cover letters. Please do not use a cover letter template or say that you’re passionate about something that you’re not truly passionate about (like "excellence"). 

Also, if it's not too much trouble, please tactfully point out the three apostrophe errors in this job posting. If you want to share a humorous anecdote about something that happened to you while travelling, we might enjoy that too.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3)

We are growing and looking for talented full stack Ruby on Rails Developers (f/m/d) who have 3+ years experience to join our passionate team as fixed employees or contractors in different projects in the banking and payment industry.

Your daily business:

• Your main responsibility is to develop and write clean and organized backend RoR code as well as covering it with decent test-coverage
• You align with different stakeholders as you work together closely with your team-members, QA and the customer in an agile environment
• You will for example implement Ruby API clients for backend services, external identity verification services and multiple factor authentication
• As one of our teams is small you should also be willing to take part in the development of an in car app, which is based on Golang/QML

Your expertise and skills:

• 3+ years of experience in developing Ruby on Rails (full stack) including test driven development in an agile environment
• Experience in fintech is an advantage
• Ideally you are familiar with GIT & Postgres and you have worked with Golang & QML as well as Docker, or, at least are willing to learn it
• Hands-on mentality – you are enjoying development, refactoring, debugging, testing, and exploration
• High quality awareness and very accurate and structured method
• Open to learn new things and familiarizing yourself with unknown topics
• Good communication skills and proficiency in English

Why starfish*?

• Our values: personal responsibility, flexibility and trust
• Our team: international, erse and with flat hierarchies
• Our projects: inspiring, innovative and growth-oriented
• 100% remote: work where you feel most productive and happy
• Other benefits for fixed employees: permanent full-time employment contract, attractive compensation, modern IT equipment, regular social events, team coaching

**Interested in working with us?

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Our small (nine-member) engineering team works in a collaborative, high-trust environment where we ship high-quality software to power CommonLit's curriculum and to assist teachers in assessing their students' growth. As a Senior Software Engineer, you'll lead significant technical projects, contribute your own code, review teammates' work, and advance CommonLit's mission.

You'll act as a force multiplier for your teammates' work in addition to your own high-leverage contributions.

Our team is a group of life-long learners. We value sharing new ideas, lifting each other up, and building performant, reliable software that teachers can rely on in the high-stress classroom environment.

**

• Writing high-quality Ruby and Typescript code and tests for our Ruby on Rails monolith
• Reviewing your teammates' work in our code review workflow
• Researching technical ideas for upcoming projects
• Mentoring and helping level-up less experienced engineers on the team
• Assisting the CTO with longer-term efforts
• Deploying and operating our application in production

**

• 5-8+ years of web development experience with some of that time spent on a Ruby on Rails production application
• Experience working with a modern JavaScript framework (React, Vue, etc.)
• Ability to work comfortably in SQL (we use PostgreSQL and Redshift)
• Experience dealing with performance and scaling issues
• You live in (and will be working from) the United States and have work authorization
• You have a commitment to improving equity of opportunity for students of color

The Interview Process

Interviewing is a demand on your time. Here's what you can expect from our interview process:

- A call with a senior engineer to talk about your experience and learn about CommonLit

- A 45-60 minute technical interview over Zoom with two engineers (we rotate the interviewers and change members of the pair to ensure consistent leveling of expectations)

- Finalists will be invited for a ~4-hour final interview including pairing with CommonLit engineers, an architecture discussion, and meeting our Product team

Location

CommonLit's engineering team is distributed. Due to restrictions on data access, you must work from within the United States. We have an office in Washington, DC that you can work from if you're in the area, but most of our team is spread out around the country.

This position is only open to US residents and work in this role can only be performed within the United States.

👉 This is not a role for a professional writer with no real-world marketing analytics experience: domain experts in the field of marketing attribution only need apply.

Recast seeks a freelance writer with marketing analytics and attribution experience to work with our fast growing team. We’re on a mission to eliminate wasted advertising spend. If you work with us, you will help us educate modern consumer brands on how to measure the performance of their marketing campaigns.

You will work closely with our founders and engineers to distil everything we learn building Recast, and translate it for a wider audience. You’ll also lean on your own experience as a domain expert to create high quality content for a technical audience. You’ll be contributing to our popular blog, as well as writing guest posts in other relevant industry blogs.

**

We’re looking to expand out our pool of writers, having validated the channel by publishing over 50 blog posts. We have also been featured on respected industry blogs such as Reforge, Phiture, and Supermetrics. Both founders contribute to the blog, and we have also built a roster of marketing attribution specialists who have contributed to our Broken Tracking series on tracking and analytics, which will be your main focus (though Marketing Mix Modeling experience is a plus!).

**

• Interview members of the Recast team and write up the notes as blog posts.
• Work with our content team to publish new analytics-focused posts on our blog.
• Write for relevant blogs in the industry and get featured with guest posts.

**

• Excellent writing and communication skills.
• Not afraid of spreadsheets, numbers and analysis.
• Able to translate complex topics to a wider audience.
• Self-starter who can work with minimal supervision.
• Politely ambitious and respectful of others’ time.

We do not have a minimum requirement in terms of college degrees, or years of experience. We’re hiring you for your slope, not intercept. However you should be able to demonstrate the following practical experience:

• Technical Writing (provide samples!)
• Experience working in marketing analytics
• Marketing Mix Modeling experience is a plus

**

You’re working with a fast-growing startup, where content will play an existentially critical role to the growth of our company. We plan to continue doubling down on our investment in creating high quality content for the blog, so your posts will be featured heavily amongst other talented writers. Everyone who has written for the blog so far has been a world-class operator first, writer second, so your content will need to be held to a similar high standard of domain expertise.

We hope the content you create for Recast will be the work you’re most proud of in your portfolio, and we want this to be a stepping stone that elevates your technical writing skills and career profile to the next level. We offer full creative license and support, and in return we hope to get your best work published for the benefit of our technical and highly discerning audience.

About AirDev

Airdev’s mission is to create and deploy the world’s top no-code talent.

For many decades, only coders could build custom software. Now, as no-code platforms gain prominence, talented non-coders have an opportunity to enter the world of software development.

Where does Airdev fit in? We find, vet, and train the best no-code developers. Then we staff them on client projects, which allows these developers to build production-grade applications for clients that range from 1-person startups to Fortune 50 enterprises. Our clients benefit because this approach is drastically faster and cheaper - they can envision products and have them built in weeks instead of years.

About the Operations / Financial Analyst role

Our business requires us to manage complex interactions with two key groups of people - clients, who pay us to build custom software for their company, and no-code developers, whom we pay to build software for our clients’ projects. To manage these interactions, we have built a custom application that serves as our operational hub and integrates with external sales and analytics tools. All of this results in a trove of operational and financial data.

We’re looking for someone who can help us glean insights from this data to drive continuous improvement of our operations. In addition we are looking for someone who will take ownership of financial transactions with our stakeholders as well miscellaneous compliance/legal  tasks.

Specifically you will:

• Set up financial processes and procedures, ensuring that they are aligned with accounting best practices
• Manage the process of issuing payments to our global network of freelance partners
• Perform accounting reconciliation and generate financial statements
• Take charge of compliance and legal tasks as needed - registering us with states, working with outside counsel, etc.
• Deliver insights into opportunities for process improvement based on analysis of key performance metrics and raw data
• Create database queries and analytics dashboards to provide visibility into key operational metrics throughout the organization

Things we look for

We value a mix of hard and soft skills, as well as alignment to our core values, in all of our people. Some specific qualities for this role include:

• 2+ years experience in an analytical role: While a variety of backgrounds and experience might be relevant to this role, we are looking for someone with a track record of delivering results in a professional setting
• Experience with financial processes: This position will have some accounting duties, so you should have experience with financial processes and ideally (but not necessarily) a CPA
• Data analysis skills: This position will have responsibility for writing queries to access raw data and building visualizations based on the results, so hands on experience with SQL and/or a data visualization platform would be helpful.
• Excellent communication skills: The role will spend a large portion of their time working with stakeholders across Airdev, so the ideal candidate should be clear and structured in both verbal and written communication.
• Balance between strategy and execution: The ideal candidate should be able to take both a 10,000 ft view of a problem (e.g. what metrics should we be monitoring?) and a 1 ft view of the problem (e.g. what specific field do I need to include in this SQL query?).
• Proclivity for tinkering and setting up systems: We believe in setting up low-overhead systems to help us manage every part of our work, so the ideal candidate should enjoy tinkering with such systems.
• Interest in no-code: Our work centers around building custom software without code, so excitement about the no-code movement is helpful to ensure that the role is rewarding.
• Organization and track record of getting things done: This role requires creating dashboards other team members will use to make decisions, as well as managing key processes related to payments and cash flow. So the ideal candidate should be able to tackle and complete tasks in an efficient and timely manner while maintaining a strong eye for detail.
• Love of intellectual & creative challenges: The way our firm operates is very unique in the industry, so the ideal candidate should be able to solve challenges that arise in creative and unconventional ways.

*\Diversity and Inclusion at Airdev

Airdev is on a mission to make software development more accessible to erse groups of people and organizations. We value ersity in our customers, partners and employees and are committed to creating an inclusive environment where we provide equal opportunities to all employees, partners and applicants without regard to race, religion, age, sex, national origin, sexual orientation, gender identity, neuroersity, disability, or any other protected status under federal, state and local law. We strive to be a more equal opportunity workplace starting from our hiring and continuing in all parts of our organization.

About Airdev

For many decades, to build custom software, you had to know a coding language. Now, with no-code platforms like Bubble, you can build high-quality software products visually, without writing a single line of code.

Airdev is the original, largest, and highest rated no-code development agency. We contract with a global network of top talent no-code developers, PMs, and designers across 20+ countries that have built hundreds of applications for clients ranging from one-person startups to Fortune 100 enterprises.

In addition to contractors using no-code, we’ve also developed a world-class process and support tooling that enables them to collaborate seamlessly across the globe and build projects for clients in weeks instead of months, for a fraction of the cost.

About the Product Manager role

Product Managers translate client vision into concrete product specifications to deliver real value, and manage a remote team toward successful execution. 

Our model offers a new spin on the PM position - remote and flexible, with a much higher throughput than traditional PM positions. This means that people in this position have the opportunity to define and execute on dozens of full-stack products each year, thus accelerating their learning and impact.

Their specific responsibilities include:

• Discuss the project with the client and determine what functionality is needed
• Help the client think through their different options, corner cases, and simplest ways to build something
• Research answers to technical questions that involve API integrations or complex workflows
• Put together detailed specifications based on the project requirements as well as our standards
• Manage the development and design teams to execute on the project, providing feedback and guidance as needed
• Help the client iterate on the product based on data, development best practices, and customer feedback
• Senior PMs also mentor and guide other PMs in their work.

Things we look for

We value a mix of hard and soft skills, as well as alignment to our core values, in all of our people. Some specific qualities for this role include:

• Analytical & client-facing experience:  Ideal candidates should have 3+ years of experience in a role that is both highly analytical and client-facing, such as management consulting, finance, or product management. Senior level candidates should have 7+ years of relevant experience. 
• Excellent communication skills: Product Managers spend a large portion of their time interacting with clients, so they should be very clear and structured in both verbal and written communication. Senior PMs also have an opportunity to mentor and coach other PMs in their work, so experience and skills in these areas is a plus for senior level candidates. 
• Interest in no-code: Ideal candidates should be passionate about the disruptive potential of no-code, and the opportunity it creates to reinvent the traditional agency model to create the new standard.
• Product sense and commitment to simplicity: We see a large range of ideas and Product Managers should be able to quickly figure out the simplest way to turn those ideas into products, no matter what the industry or application.
• Analytical skills: Designing high quality software can be logically complex, so the ideal candidates should be very strong conceptual and logical thinkers.
• Time management and being task-oriented: We work with lots of clients at once and always stick to our deadlines, so the ideal candidates should be highly organized and diligent.
• Enjoy intellectual & creative challenges: Finding the right technical solution to a human need is both an art and a science, and those who enjoy solving complex problems tend to be best suited for this role.

*Diversity, Equity & Inclusion at AirDev

AirDev is on a mission to make software development more accessible to erse groups of people and organizations. We value ersity in our customers, partners and employees and are committed to creating an inclusive environment where we provide equal opportunities to all employees, partners and applicants without regard to race, religion, age, sex, national origin, sexual orientation, gender identity, neuroersity  disability, or any other protected status under federal, state and local law. We strive to be a more equal opportunity workplace starting from our hiring and continuing in all parts of our organization.

We are looking for someone to be the brand ambassador for our B2B brand, Autopilot Reviews (AutopilotReviews.co)

Applicant must:

We are going to start with 5-10 hours per week, and then it may turn into a full time position if we can get 1 client closed through the ambassador work within 60 days.  You will also receive sales commission for every lead closed.

Please apply through email if you are interested.

We are GovAssist.com

GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.  

The most important aspect of our recruitment process is self-awareness: we are seeking colleagues who clearly understand themselves and what they wish for in their professional path. Each member is situated in his or her location and has a meaningful - while specific - contribution. This means that we collaborate with iniduals who not only possess the right skills but also made the conscious decision to look for a company in our industry. We welcome the chance to get to know you and are committed to building a erse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics.

GovAsisst is actively seeking resourceful and enthusiastic Customer Service Representatives to collaborate with as a part of our global consulting team. We think of You as an independent, high-achieving inidual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. 

* as a team member, you will constantly promote and preserve GovAssist’s dedication to providing an outstanding experience.  

* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions. 

* you will handle a generous volume of inquiries via multiple channels - this is the reason why a solid background in a similar customer service position is required (at least 2 years), besides being an upbeat and proactive listener. 

* each member of the team takes ownership of their work, but can always engage others for assistance when necessary (we pride ourselves on our strong team spirit and we are always keen to help our colleagues). 

* multiple time zones collaboration: documentation and communication are key. 

* autonomy in your time management: fully remote flexible intervals, while enhancing the kind of living you lead. 

If you are: 

* faultless in both written and spoken English and Spanish. 

* adaptable and comfortable with ambiguity. 

* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances. 

* security and privacy-focused - maintaining the company’s privacy and data protection processes are crucial. 

* customer-centric and business-oriented mindset.  

* comfortable with technology and technical terminology. 

* organized and detail-oriented - one small error will lead to prejudicious repercussions.  

* have the ability to communicate effectively with iniduals from different backgrounds and levels of comprehensiveness and experience. 

* experienced with complex situations, know when and how to maintain your position, and have a dynamic approach adapting to changing requirements. 

You may need to adjust to different hours and intervals, but we do our best to accommodate time zones based on the team and location. 

And own: 

* a workstation equipped with an Intel i5 equivalent or newer, and 16Gb or more RAM (you will be using highly resource-consuming apps, the reason for mentioned processing power being important).

* a second monitor and noise-canceling headset.  

* high-speed internet connection: +30 MBPS with less than 100 secs latency (direct communication, live chats, and remote meetings).

Then let us meet!

(the hourly rate for this role starts at 6$/h (paid bi-weekly), for 40h/week, and you will be collaborating with us as a contractor)

You will: 

* provide consultancy and support while helping our customers complete the necessary steps in becoming Green Card holders, or permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting you to be fully confident while taking ownership in representing this spectrum of client's experience. 

* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to improve the quality of the team’s customer support service.

* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize while offering timely and outstanding support. 

* be diligent in attending training sessions and keeping up with knowledge assembles industry-related, on our service offerings and products. 

* learn how talent is sourced and empowered through the GovAssist network and effectively balance responsibilities to ensure the highest level of efficiency and productivity. 

* build high-touch, consultative and strong relationships with our customers through regular and open communications. 

* collaborate with a forward-thinking, globally distributed, and fully remote team. 

* constantly provide feedback and let your management line know how they can help you achieve your goals and potential. 

* will keep practicing and gain fluency while basic skills are mastered, allowing you to take on newer and more exciting challenges across our company. 

* contribute to peer success through creativity and sharing critical constructive feedback. 

* suggest and challenge current practices and processes to improve the experience for our users and the team. 

* document solutions for the knowledge base and share ideas of innovation and automation excellence. 

IMPORTANT: While we think the above-mentioned experience could be important, we are keen to hear from iniduals that believe they have valuable experience to bring to the role; if you identify with the mission and structure, please do apply.

SelfKey.org and KYC-Chain.com are seeking a Business Development Manager to join our fully remote team for a long term collaboration.

Business Development Manager will work in between 2 products, KYC-Chain and Selfkey, with the main goal being to identify opportunities and partnerships. 

Requirements:

• Solid experience (3+ yrs) in a similar previous role 
• Experience and / or interest in one or more of the following: 
• Sales 
• Outreach 
• Business growth
• Communication and interpersonal abilities 
• Collaboration skills
• Takes a project and runs with it 
• Does whatever it takes to complete the job successfully
• Initiative taker, doer
• Never says “this is not my job”
• Excellent writing and editing skills in English
• Obsessed about meeting deadlines
• Aligned with Selfkey core values: 
• Grit 
• Ownership & accountability 
• Listen, Learn, Grow
• Kaizen
• Skin in the game, soul in the game

• Able to overlap with GMT+7 - GMT+2 business hours

Nice to have:

Experience in identity space 

Experience in KYC / AML space

Responsibilities:

• Identify and explore new opportunities
• Research business and economic trends and recommends viable growth strategies
• Drive strategic alliances with other business in the industry 
• Identifies and pursues synergies with potential partners
• Recommends and drives community outreach initiatives
• Contributes to the company’s content strategy with ideas and hands on input

KPIs (not limited to these)

• Relevant opportunities identified
• Relevant partnerships closed 
• Business growth KPIs (tbd)

Legal compliance

• For all external-facing copy, the Business Development Manager keeps in sync with the legal department to make sure that our campaigns and posts meet our legal framework.

Public Relations

• In all cases, the Business Development Manager is responsible for the image of SelfKey displayed in external facing documents and copy. 

Collaboration with Selfkey and KYC-Chain team

• BD Manager takes initiative in communicating regularly with Selfkey and KYC-Chain teams, with relevant Product and Sales representatives
• Reports to both teams as agreed
• Identifies and explores synergies between the 2 products

Qumulus delivers cloud-based brilliance to all kinds of businesses. Launched this year in Manchester, England, the company is dedicated to delivering innovative IT infrastructure and software development services.

We're in the process of building up a highly skilled team, in this phase we're looking for experienced developers who aren't shy to wear multiple hats. Curiosity is a very important trait, interfacing with clients you will be expected to discover the problems that need to be solved.

Once the problem domain is fully understood, you will draw on your own experience and the experience of the group, to first propose, and then implement solutions. This opportunity will provide a maximum impact role, where everything you do will influence an outcome.

We'll look to you to recruit the best multi-disciplinary teams for each project, ensuring the right people and development processes are in place for every sprint phase of the project.

You'll need at least 3 years' experience in a leadership role, and will be ready to motivate and inspire a globally dispersed team of designers, analysts and project managers.

Sharing your knowledge and providing expert technical advice and guidance to clients and colleagues alike will drive everything you do, as will your determination to deliver brilliant solutions that put the user experience front and centre.

This is a hands-on customer-facing role in which you'll manage an agile team of talented software engineers. You will be also reviewing architecture, code, plans, deployments, and operations all while maintaining software quality. Excellent written and spoken English skills are essential.

Your responsibilities will include:

• Leading the delivery of best-in-class system design, architecture and software solutions
• Ensuring all output aligns with best practice, coding standards and an architectural approach
• Establishing and maintaining professional relations with clients and Qumulus teams
• Mentoring and advising team members while providing technical direction

Requirements

• To be first and foremost a brilliant communicator and people motivator
• The ability to recruit, lead and inspire colleagues working remotely
• An unmistakable passion and talent for coding
• A high degree of competency in at least 2 mainstream programming languages / frameworks (and a willingness to adopt more where the solution demands it).
• A track record of successful problem solving on large scale web projects
• Experience of designing solutions and establishing architecture principles
• A constant desire to proactively discover and understand new technologies and the benefits they bring.
• Extensive experience and knowledge with current DevOps best practices and technologies, CI/CD, IaaC, containerization, Kubernetes, cloud technologies and microservices

Benefits

• Private Health Insurance
• Work From Home
• Training & Development

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**How you will make an impact

As our Senior Full Stack Engineer, you will define and implement new features as well as participate in improvements to ensure our user’s experience is best in class. You will leverage your experience with a strong focus on performance and quality to push our product to the next level.

**Our tech stack

• TypeScript, Node.js, React, Golang, PSQL
• GraphQL, REST
• Pulumi, AWS, Vercel, Cloudflare, Fastly, New Relic, Github actions

**

• Collaborate closely within an autonomous, cross-functional team, solving exciting problems and planning continuous improvements
• Design and implement scalable and performant solutions
• Identify and improve performance, scalability, and testability bottlenecks
• Make architectural decisions and recommendations for creating best in class user experience
• Participate as part of internal Engineering Guilds, to identify architectural improvements, prioritize and act on them
• Bring creative ideas and expertise to the table, having a real impact on our product and engineering practices
• Work in an environment that supports your inidual growth

**Expectations timeline

**1 Month

You have gone through different onboarding sessions covering our product, current architecture, and relevant services we run on production, learned about the company's origin and current vision and met colleagues from different departments as part of onboarding as well as weekly virtual social events.

You'd have started to get to know your teammates, learned how we work daily, and contributed to our codebase.

**3 Months

You will be familiar with most concepts related to our product and worked alongside your teammates to deliver features and improvements on production successfully.

You'd have had a few 1:1s with your team lead to check in on how things are going, you will have participated in some Engineering Guild sessions and collaborated with fellow engineers to improve our architecture and developer experience.

**6 Months

You will have made solid contributions to our product and stack, influenced our ways of working, shared knowledge and previous experiences, helping substantially with important decision-making.

**

**What we expect from you:

• 6+ years of JS/TS full stack development experience with a strong Backend focus, ideally Node.js
• Experience building user interfaces, ideally using React
• Experience writing testable code, following best practices and design patterns when applicable
• Experience with developing APIs, ideally using GraphQL and/or REST
• Strong industry experience in architecture and development of scalable production quality backend systems
• Solid experience with modern relational databases, SQL, and understanding of data modeling, indexing, etc.
• Exposure to Golang or interest in learning it
• Mindful about performance and able to measure it meaningfully
• Strong expertise in analyzing product requirements and creating technical designs
• Strong collaboration and communication skills, both verbal and written. Ability to take ownership, but also ask for help and advice when needed
• Openness to feedback and willingness to learn, reflect, and grow within the organization
• Experience in successfully driving technical, business, and people-related initiatives that improved productivity, performance, and quality

Bonus points:

• Experience with GraphQL
• Experience with cloud-based development (AWS, GCP, etc.)
• Experience with monitoring and observability tooling
• Experience with web performance monitoring
• Knowledge of Docker and containerized applications
• Experience mentoring other teammates to grow and improve continuously

**The Process

• Intro call with our People & Culture team.
• Technical interview with the Engineering team.
• Team Fit call.
• Reference Check and Offer.

The response time is usually within 2 weeks for each step. You could expect some alterations when necessary.

**About us

At Hygraph we're building the leading GraphQL Federated Content Platform. Our goal is to enable developers and content operators to create, enrich, unify, and deliver content across platforms seamlessly. We are trusted to manage content for teams from over 50,000 organizations like Telenor, Burrow, Gamescom, and Shure. With over $10M in funding from OpenOcean, Peak, and Paua Ventures, you will be part of a remote-first and globally distributed team of over 60 colleagues, committed to working collaboratively, transparently, and passionately. 

Working at Hygraph

• Competitive salary package with an uncapped bonus.
• Our teams are passionate about our product.
• Self-motivation, trust, and collaboration is the driving factor for our success.
• We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership.
• We have a workstation budget to support the remote work on top of providing the latest company IT equipment (e.g. Macbook).
• We are curious, risk-takers, and we experiment with our ideas and make things happen.
• We work together to provide optimal solutions for our users and adapt to the people and market needs.
• Our flexible working model encourages us to work according to what works best for us and maintain an excellent work-life balance.
• We learn continuously through feedback and have a yearly learning budget to attend training and conferences.
• We are an international and friendly team spread across 17 countries, coming together once a year for our annual off-site/retreat.

Hygraph is an equal-opportunity employer committed to hiring people with erse backgrounds. We believe that ersity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity.