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We are looking for an experienced QA Automation expert (remote/anywhere*) to enhance our Quality Assurance automation capabilities.
**
WHAT YOU’LL BE DOING**- Analyzing our applications and existing technical processes in order to implement a new automation testing strategy and tool/s.
- Planning and execution of manual and/or automated testing, working in close collaboration with the Development and Product teams.
- Building a test automation framework; write, design, and execute automated tests to maximize test coverage for the most critical features of the system. Document process and train other testers.
- Developing and maintaining functional test cases, system & integration test cases and test artifacts like test data, test cases and automated scripts.
- Coaching other testers on test automation, coding standards and best practices.
- Supporting the setup of a new Continuous Integration system
**
WHO YOU ARE**- You have 5+ years of relevant QA work experience, with excellent understanding and knowledge of software quality assurance practice and the complete SDLC.
- Solid experience in testing Web services and APIs using Selenium / WebDriver, SOAP UI, Postman, Cypress, Junit/TestNG etc. You have developed and/or integrated a test framework in your previous jobs.
- Well versed in testing best practices, tools and procedures, including manual and automated testing.
- Good knowledge of JavaScript, PHP and PostgreSQL/SQL.
- Experience with load and performance testing tools such as JMeter or LoadRunner is highly desirable.
- Experience in continuous integration and code review is strongly desired
- You are detail oriented and receptive to giving and receiving direct feedback
- You have strong interpersonal and communication skills with the ability to work effectively with erse teams and customers
- You have very strong analytical and problem-solving skills
- You have a proven background in defining and implementing alternative approaches to achieve customer goals
- *You can work effectively with a distributed team across multiple geographical locations and time zones. Preferred working time between UTC -05:00 and UTC+02:00, i.e., EST (North/South America) and CET (Europe/Africa)
**
ABOUT US**ShotFlow simplifies the visual content creation process for the world's best-known retail and apparel brands. A product page full of beautiful pictures doesn't just happen by magic, it takes whole teams of studio production professionals to create visually compelling content. ShotFlow is a workflow tool managing and accelerating the complex production processes behind the scenes.
**
WHO WE ARE**- A leader in our market space, that never stops innovating to be the best at what we do.
- A self-funded organization that doesn’t answer to outside investors only focused on maximizing their profits.
- A tight-knit team of top performers who genuinely care about each other, with no egos and no drama.
**
WHAT WE OFFER**- Fully remote international team. Every person is free to live and work wherever – and whenever – they want
- An asynchronous schedule*, providing more flexibility, less pressure, and a better work-life balance
- A self-determined job with personal responsibility to move things forward, shape the processes and choose the tools you need to do your best work
- Personalized software/hardware budget to set up your work environment
- You’ll travel with us (when safe) for team gatherings to catch up, have fun and plan our future
- A generous vacation policy, keeping you ready for new challenges
- A fun and friendly company culture. Share some memes on Slack, and catch up with us on the weekly social calls
Sounds like a match?
If you’d like to learn more and apply, go to our web site or send your CV to [email protected] with subject " QA Automation" and we'll be in touch!
Senior Quantitative Analyst at Vinter
About the Company
Vinter is the #1 crypto index provider for the ETF industry. Founded: 2019 Co-Workers: 13
About the Job
Vinter is seeking ambitious quantitative analysts to join our team to build and improve index strategies for our institutional customers. At Vinter, you’ll help solve unique, large-scale, and highly complex technical problems. The quantitative analyst is ultimately responsible for the implementation, review, rebalance, and reconstitution of the Vinter index portfolio.
Vinter’s mission is to institutionalize crypto. We create and calculate complex yet elegant crypto indexes used in financial products worldwide. Our customers are some of the most successful crypto funds in the world, and our investors are some of the most well-respected in the industry. We recently raised a $3.4M Series Seed and are now looking to build one of the greatest teams in our industry.
Since our incorporation in 2019, we’ve been listed as a top European startup. Our team is a erse group of people from over eight countries speaking 13 different languages.
Responsibilities:
As a member of the index team, you will be responsible for the development of new index algorithms, backtesting reports, periodic Index reviews, and rebalances of the Vinter indexes. Key areas of responsibility will include:
Develop new index algorithms and investment strategies.
Automate the company's backtesting infrastructure and develop our capabilities to visualize backtesting results.
Conduct the periodic rebalancing process of indexes and/or the associated implementation of any changes, in accordance with their review schedule.Develop automated eligibility checks of crypto assets for inclusion in Vinter indexes, such as liquidity and free float.Conduct data analysis on the results of index calculations to ensure accuracy and quality.Escalate any issues/concerns to the line manager and report exceptions in a timely manner.Timely investigation and resolution of any client query relevant to your role and areas of expertise.Highlight and recommend process improvements to your line manager that will improve the levels of quality, productivity & client service.Using all available data sources including data vendors, crypto exchanges, public blockchains, and regulatory filings.Actively contribute to the training and onboarding of new team members.Requirements:5+ years of experience in developing and implementing financial or statistical models in a production environment.
Bachelor’s degree.Understanding of investment management and portfolio construction across asset classes.Knowledge of performance measurement and portfolio analysis concepts.Experience in automating analytical processes in a structured manner.A proven track record for achievement in delivering a high-quality service.Proficiency in Python, numerical algorithm development, and database management.Meriting:MS or MBA in Computer Science, finance, financial engineering, economics, statistics, or other quantitative fields.
Experience from working at a market data provider or index provider.NB. Vinter will hire you through our entity in the UK and Sweden. In other countries, we hire using a global payroll provider.
Vinter is an equal opportunity employer committed to ersifying its workforce. Accordingly, it is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy or any other characteristic protected by law.
Skills
finance, economics, statistics
Compensation
DOE
Our organization is seeking content writers to create articles and blog posts on a variety of topics.
The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).
Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):
- Health & beauty
- Fitness
- Home Decor
- Fashion
- Sports
- Do it yourself
- Finance
- Legal
- Medical
- Family/Parenting
- Relationships
- Real Estate
- Restaurants
- Contracting (plumbing, pool building, remodeling, etc.)
These are just some of the more general industries and topics that we cover.
To apply for this position please send an email with your writing sample or link to your published works to [email protected].
Requirements
- We ask that all work be completed using a word processor such as Microsoft Word or Open Office
- A reliable internet connection and the ability to meet deadlines
- Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
- Work well as a team member with the rest of our content management and editorial staff
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9)
We are looking for a Senior Business Development Manager (SBDM) to lead the development and success of new enterprise accounts at SketchDeck. You will educate our potential customers about SketchDeck's creative capabilities, and you will help drive the growth of SketchDeck by cultivating a healthy pipeline and managing positive and effective proposal and pitch development processes.
As the Senior Business Development Manager, you will work with customers across various business departments and industries on how SketchDeck can be a long-term creative partner. You will be our client's first point of contact and see the relationship through the transition from business development to creative development.
You will report directly to the Director of Business Development.
Your day-to-day:
- Vet inbound leads through qualification, screening out leads with insufficient budgets or needs we cannot serve.
- Hold initial meetings with clients to understand their goals and budget, get them excited about our creative solutions, and build enough trust to secure a next step or close.
- Manage and support the pitch process through client relationship management, opportunity research and strategic guidance, proposal writing, pitch deck development, pricing, and negotiation.
- Generate net-new opportunities by prospecting, networking, and attending events.
- Partner with the Director of Business Development and agency leadership to define winning growth and pitch strategies for SketchDeck.
- Support effective new business operations through process innovation, CRM maintenance, and marketing strategies.
Requirements:
- 5+ years experience in business development, with at least 2+ years in the creative agency or related field.
- Experience building and executing high-level strategy. We're looking for someone who can see the big-picture and carry through the tasks.
- Problem-solving skills and can move between working autonomously and collaborating with multiple team members within SketchDeck to impact the company's goals.
- Experience securing business with medium to large-sized enterprise clients.
- A consistent track record of converting opportunities.
- Passion for design, creativity, and working in a marketing-centric environment.
- Consultative selling and closing skills.
**Benefits:
**We pride ourselves on being a great place to work. By joining the team, you will get the following:
- Health insurance (medical, dental, and vision)
- Stock options
- 401(k) with company match
- Fully remote working (that started pre-covid and will continue after!)
- Paid time off that grows with tenure
- Annual company retreat
- Computer hardware of your choice (up to $1,500)
- $500 towards your office setup expenses
- To work with a talented team of designers, team members, and engineers
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
Kupid is a Matchmaking Platform, not a dating app.
Kupid is a platform where clients hire Matchmakers to search, screen and select singles that meet their values and relationship goals.
Whether you are brand new to the matchmaking business or you have successfully set up people in the past, we welcome you to apply to become a Matchmaker with Kupid.io.
We’ve found the most successful matchmakers possess the following qualities:
Trust & Accountability:** a deep commitment to building strong, meaningful relationships.
- Professional & Organized: meticulous attention to detail; rarely drops the ball.
- Warmth & Dedication: positive, relatable, and someone to count on.
- Empathetic & Reliable: clients need to be heard, and rely that you are working for them to find their match
- Creative & Resourceful: unafraid to lean into the unknown and adapt to challenges.
No experience necessary! We are excited to join you on this new path of becoming a Matchmaker. Our job is to help you learn what it takes to acquire clients, find matches and grow your business. We provide all the training and everything you need to be successful as a Remote Professional Matchmaker.
Role
There has to be more to life than swiping.
As a Matchmaker, you help create a positive impact on the love lives of Kupid clients by leveraging your expertise in interpersonal relationships, recruiting, and coaching; ensuring high-quality date experiences, member satisfaction, and accountability on many levels.
We’ve found the most successful matchmakers excel in the following competencies:
Emotional Intelligence:** handle all relationships judiciously and empathetically.
- Project Management: prioritize all members in your schedule, especially clients.
- Communication: proactive; clearly (re)sets expectations at scale; honors commitment.
- Networking: Finding potential matches online and offline via multi-channel outreach.
- Technology: Familiarity with video chat and dating app platforms
Responsibilities
Meet your client where they are at. Help them find their Match.
You're responsible for guiding clients through their matchmaking experience, finding and screening singles that meet your client's personal interests, and sending them to your client.
At Kupid, our Matchmakers find and screen prospective singles. The more matchmakers we have on our platform, the more singles are added each week. Your job is to help find what your client really wants. Help them better understand themselves to find their true match.
Ideally, you're also comfortable with numbers and drawing insights from our workflow and tech in order to make our matchmaking smarter and more meaningful for our clients and team alike.
Principal Responsibilities
- Client Experience: Lead a high-touch experience as your clients’ personal matchmaker and coach throughout their matchmaking experience.
- Recruiting: Generate quality, potential matches from your personal and professional networks, online and offline outreach, and Kupid’s Singles Database.
- Screening: Meeting potential matches via video to screen and assess compatibility. Generate buy-in from potential matches; engage with your personal recruits.
- Date Advice: Helping prepare your client for what is to come on their online date.
- Coaching and Feedback: Deliver honest and expeditious feedback, dating insights, expert guidance, and constructive tips for your clients and their matches after each date.
- Communication and Teamwork: Collaborate with the internal team, abiding by our code of ethics; bringing concerns to our team in a proactive, professional, and articulate manner.
Job Qualifications
Minimum Qualifications:
- Passion for people.
- Quality-consciousness and exceptional attention to detail.
- Ability to connect and build rapport, especially with those you do not know or share values with.
- Experience working with external-facing clientele.
- Ability to emotionally detach, maintain objectivity, and create win-win solutions.
- Naturally resourceful with curiosity to learn more and a tendency to sort out inefficiencies.
- Tech-savvy with the ability to pick up new tools and technologies with ease.
Preferred Qualifications:
- Formal education in communication, psychology, or counseling.
- Relevant courses or certifications in matchmaking, coaching, or educational programs above.
- Direct experience in matchmaking, coaching, and/or date concierge.
- Direct experience recruiting and/or interviewing for quality and character.
- Direct experience working interpersonally with competing priorities of high-profile clientele.
- Deep awareness of Emotional Intelligence (EQ) and Behavioral Psychology.
Compensation:
- Commission and rewards
- Unlimited earning potential
Please note: At this time, we are only seeking candidates based in the continental U.S. interested in a 1099 contract. This remote opportunity is for professionals seeking matchmaking as a business.
Kupid Technologies Inc is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Kupid does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
Shopexperts is looking for an inbound sales manager to help us with our sales processes for inbound requests.
Our clients are eCommerce agencies and eCommerce tech startups building for Shopify, and DTC or B2B consumer eCommerce brands building on the Shopify platform - and they come to Shopexperts to find skilled talent from our growing network of engineers and designers, for ongoing/temporary contracts starting from 10 hours/week or for defined projects starting from 40 hours/week.
Job Description:
- Handle inbound Shopify project and hiring requests from website
- Screen prospects and take sales calls to clarify their needs/requirements- Work with our internal talent managers to match the client needs with the best freelancer- Track and report on sales data + efficiency- Lead a small team of sales agents- Invoicing and follow ups with prospects with the help of our CRMRequirements:
- Previous experience with Shopify in any role, or in web project sales, are definite assets- Some technical exposure to basics of web development and design- Native of fluent English is a must- Strong sense of initiative and autonomy required- Above average communication skills- Experience as a team/sale lead- Must be between CET/ET time zoneSalary starting at USD $1800/mo + performance bonus - negotiable
To apply email a simple cover letter up to 300 words - tell us about yourself, your achievements and your work experience. If possible include your LinkedIn profile. No need for a CV. https://www.heycarson.com/careers
Aselo is a software platform for child helplines around the world. We build the software that enables helpline counselors to support children in crisis. A key part of an Aselo-based helpline is integration with local telecom carriers to provide a seamless experience for people who access the helpline via voice or SMS. We are looking for a program manager in a part-time (50%) capacity who can drive these integrations forward.
**
In this role you will:**- When a helpline adopts Aselo as its new contact center platform, drive integration of voice and SMS as part of a successful launch. Coordinate with Aselo staff, local telecoms, the helpline, and technical experts to ensure a smooth transition.
- Where needed, find and manage regional technical experts to carry out implementations. We expect to have implementations on six continents in 2023.
- Oversee the ongoing maintenance and success of these implementations once helplines are live, and build a scalable process for handling accelerating growth.
**
You could be a great candidate for this role if you:**- Have project management experience with VoIP integrations, especially Bring Your Own Carrier (BYOC) integrations using SIP, preferably with some of that experience outside North America and Europe
- Have sufficient technical knowledge about VoIP technologies such as Asterisk, Kamailio, SBCs and SIP trunking to work effectively with engineers and technical experts
- Are highly organized and capable of managing multiple simultaneous projects
- Possess organizational savvy: the ability to get things done working with multiple parties in complex organizations
- Align with the Tech Matters values of Impact, Empathy, and Collaboration and its social impact mission
**
It would be great, but not necessary, if you:**- Have experience specifically working with Twilio products and/or Amazon Web Services (Aselo runs on top of these services)
- Have experience setting up VoIP technologies in more than one region of the world
- Speak one or more major languages in addition to English
The position is entirely remote, though you can expect travel up to 20% of your time for in-person team events and customer visits. You can be based anywhere in the Americas, or in Europe or Africa provided you are willing to do evening calls with the rest of the team. You can also expect occasional calls outside of normal working hours in order to talk with partners around the world.
As this position involves international business travel, COVID-19 vaccinations are required. Travel will likely include countries where vaccinations or prophylaxis is recommended by health authorities (for example, yellow fever vaccination or anti-malarials).
Compensation
Intended compensation is roughly US$30 to $60 per hour. This is intended to be near-market compensation for those in less expensive locales, or perhaps a "low bono" charitable role for those in more expensive locales.
You should apply
Our users come from all kinds of communities, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization stronger in delivering social impact. We encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people, and people with disabilities.
We know there are great candidates who might not check all of these boxes or who possess important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself.
An important part of every application is a cover letter describing why this position and our mission particularly resonated with you.
About Aselo
Aselo is a rapidly growing social enterprise with the goal of helping 100 million kids in crisis all around the world by 2025. In partnership with Child Helpline International and its over 160 helpline members in nearly 140 countries, we operate an open source, cloud-based contact center platform built to give these crisis helplines the same technology power enjoyed by big corporate call centers. Aselo is now the production system for nine national helplines, with ten more in process to go live, and with serious interest from many more around the world.
The need is great: these child helplines receive over 30 million calls annually yet many are only able to answer one-third of the calls they receive. 94% of their communications are still voice calls, while the vast majority of children are far more comfortable with text. During the pandemic, volumes have increased by 50% or more in many countries, increasing the urgency for upgraded technology.
About Tech Matters
Tech Matters is a nonprofit organization that leverages the power of tech to support social sector innovators and advance large-scale positive social change. As tech nerds for the social sector, we identify leverage points where technology can help hundreds or thousands of social sector organizations collaborate around solving a common social or environmental problem. Aselo is our first new social enterprise to launch.
More information on Aselo and Tech Matters
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Job description
The Guest Experience Agent (GEA) is responsible for making sure that everything is running smoothly and efficiently during their shift as it pertains to our HOLT’s guests in all markets.
The Guest Experience Agents handle all guest bookings and provide a 5-Star experience for all HOLT guests. They have to do so while maintaining strong communication with their Guest Experience Manager (GEM) and local Market Managers (MMs). An important part of your role will be handling reviews and insurance related cases as they relate to damages created by guests stays.
Our Guest Experience Team is the voice of HOLT for our guests. HOLT’s core mission is to deliver jaw dropping experiences to guests, addressing all questions, requests, or issues. HOLT fields hundreds of interactions daily, and they are growing at a breakneck pace, along with HOLT herself. Our Guest Experience Agents are currently located in Latin America, Europe and Asia.
HOLT is looking for customer-focused problem solvers to join our Guest Experience Team, addressing field reservations requests, troubleshooting guest issues, and taking HOLT’s guest experience to the next level. With guest requests coming in at all hours, our Guest Experience Agents are responsible for speaking directly with guests and working closely with MMs and Ground Teams to deliver on HOLT’s brand promise and ensure that the needs of the guests are met.
Guest-oriented positions will have significant weekend hours and off-days during the weekday, though you will have paid time off and two days a week off. HOLT is seeking someone who is a self-starter that wants to grow a business. This is not a 9-to-5 job. This is a commitment of 50 hour weeks. If you are hard working, empathetic, solutions oriented, and ready to jump into the startup world then this is the job for you. We are looking for strong decision-making skills, and someone who is personable and loves speaking to others. This candidate should have strong computer literacy skills, with no training required for Google Suite and basic spreadsheet and document applications. Sense of humor is a plus!
Position Requirements
Please read this carefully before submitting an application.
Applying candidates must:
• Speak fluent English and Spanish
• Be located in an Americas time zone
• Have 2+ years in the short term rental hospitality or hotel sector
• Have 1+ years experience using ClickUp, Asana, Monday, Airtable, or Notion.
• Currently have or have the ability to get a WiFi connection above 150mb/s.
• Possess a high-performing computer with enough RAM to run all of our applications.
• Possess an up-to-date mobile phone.
Also include the following:
• Please email us a screenshot of the final result of this typing speed test: https://www.typingpal.com/en/typing-test
• Please email us a screenshot of the final result of this internet speed test: https://www.speedtest.net
• Please email us a screenshot of the final result of this English comprehension test:
http://www.uefap.com/test/test5.htm
• Please email us a screenshot of the final result of this math comprehension test:
https://www.math10.com/en/tests/intermediate-mathematics-2.html
• Submit your answers for our HOLT Guest Situation test: https://forms.gle/57U96aufhN9qeehA8
What we offer
• Highly competitive salary, no matter the geographical location of our agents
• All work shifts during your regular day-time hours
• Fast-track growth opportunity: rise to Guest Experience Manager, Operations Associate or even Market Manager in less than one year with outstanding performance
• Paid professional development
• Generous and flexible paid-time-off
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
If you want to join a profitable, high-growth, bootstrapped MarTech SaaS, where you will be working on a large, complex project with an ongoing, full-time position, then this is THE job for you.
We’re Vidalytics.com. A video marketing platform for entrepreneurs. We’re 6 years old 🎂 and growing 50-100% per year.
Your New Tech Team & Stack 🚀
We are looking for someone to take the lead in our QA Department and implement automations. You would work closely with our Manual QA team member who has been working with TestRail for a few years.
We are open to using any tech stack, and our DevOps department will help get all the testing systems off the ground within our Google Cloud.
The tech team you’d join includes: 👻😎
- Team of 5+ engineers, mostly Senior level
- Product Manager & Product Owner
- External DevOps Agency
- Manual QA Tester
Tech Stack:
- GCP Infrastructure (Terraform, ArgoCD, Istio)
- GitHub Actions & Cloud Build
- Kubernetes & Docker (GKE)
- MySQL, PubSub, Redis
- React single page app & typescript video player
- PHP is the dominant language, some Golang & a tiny bit of node.js
- 30% Microservices / 70% Monolith
- Monolith written in Laminas (Zend) with some Symfony Components
Work at Scale!
Every single month Vidalytics is doing…
- 10s of millions of video plays
- 1 billion requests to our data loggers
- Around a petabyte in bandwidth transfer
Job Requirements 👊🏻
- Java
- Selenium
- REST Assured
- TestRail & JIRA
- Ghost Inspector
- Good English
- Strong attention to detail
- Team Player (no toxic egos)
Nice to have (not required):
- MySQL
- GitHub
- Puppeteer
- Scrum or Kanban
- Google Cloud Platform
- Docker
What You’ll Be Doing (Job Tasks) 😃
- Take the lead on QA and work closely with our Manual QA Tester
- Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
- Cover our React SPA and video player with automated tests
- Write endpoint tests for our internal API
- Became part of our continuous delivery process
- Help our support team with resolving bugs
- Have fun!
What You’ll Love About Us (Benefits and Perks) 😉
Great company culture.** You’re going to be part of a team, not a cog in a machine.
- We’re here to enable you. It’s your work and your career. Our management team is here to help you become who you want to be, not to micromanage you.
- We value your ideas. At Vidalytics, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We’d love to hear it.
- Rest and relaxation. Employees enjoy a generous PTO package.
- Professional development. Want to continue your education? Vidalytics pays for classes, conferences, and more.
- You’re more than an employee, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”
Vidalytics’ Values
(Yes, We’re Actually Serious About These) 😇
1 -**Meritocracy** – We’re building a Meritocracy, where the best ideas win -- not based on who has the bigger title. The following values underpin this. You should embody these traits.
2 -**Direct & honest communication (transparency)** – to be successful we have to face the truth and be honest. And that starts with each other. That means we give direct feedback. We want it in exchange. So feel free to argue your points, just be ready to get on board with decisions once they are made.
3 -**Ownership & Accountability** – the best people are the ones who OWN their position, tasks and even things that go beyond their ‘day-to-day responsibilities’. They never say, “that’s not my job.” Instead, they proactively spot problems and always try to think like the owner of the business.
4 - Intelligence and smarts – we prize smart people. Who doesn’t? But it's not just book smarts but “business smarts” where you’re able to solve problems. Think for yourself. And don't be intimidated by any problem, no matter how complex. (Aka growth mindset).
5 - Self-aware (personal growth) – we want people who can look at themselves objectively, admit their mistakes and be open to growth. When you bring this attitude to your profession, it becomes a place of personal development and self-actualization.
6 - Integrity – trust is the glue that holds us together. We need to be able to trust you whether it is regarding the quality of your hours, the deadlines you set for yourself or anything else.
7- Urgency – we’re a startup and you need to be able to meet deadlines. We need someone who pushes themselves when they need to and hits deadlines. And also knows how to prioritize the important things.
8 - Hardworking – we’re trying to get shit done on a budget. If you’re looking for an easy job, go elsewhere. Instead, this job will constantly have challenges and opportunities to learn and grow professionally. But we try to have fun while we’re doing it and consider each other friends.
9 - Data – whenever possible, we want to make decisions based on data, not emotions or opinions.
10 - No assholes – Doesn’t matter how good someone is at their job, if they are going to make life suck for other people on the team, then they aren’t welcomed at Vidalytics.
To Apply:
Please fill out your information here. It will come straight to us and we will be in touch right away! :)
Cheers,
👨🏻🦲
Patrick Stiles
Founder / CEO @ Vidalytics
Time zones: CST (UTC -6), CST (UTC +8)
In this role, you will help our team to run campaigns outside of ‘office hours’ - which is GMT+1. The bulk of our clients are in a different time-zone to us, so this is incredibly important for us to maintain our excellent service.
You will
Run influencer campaigns for our clients on YouTube, Instagram, and TikTok when most of the team aren’t online. That involves, but isn’t limited to:
- Reviewing content submitted to us by creators.
- Sending your feedback and any client feedback to creators and their agents.
- Sending creators’ content to clients to request feedback.
- Confirm that the creator has all the correct details in place before going live.
- Sharing information when requested and answering queries from creators.
- Updating and maintaining our data dashboards.
- Communicating with your manager and the wider team on any issues that may come up with videos during your shift.
Working Hours
- 40 hours a week
About you
- Ideally, at least 1 year of experience operating in a remote-based role, preferably in a customer service or support role.
- Great attention to detail.
- Demonstrated ability to handle difficult customer situations.
- Able to manage a fluctuating workload.
- Excellent written communication skills.
- A general interest in content creators and platforms like YouTube, TikTok, Instagram, Podcasts.
To apply, please send your CV and a cover letter to the email address listed on this ad.
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
**
Why does this role exist?**We are looking for a Sales Training Manager (Latin America) to create and deliver sales training programs that support an effective and motivated sales force. Reporting to the Head of Sales, he/she will assess training needs and develop programs focused on product knowledge and effective sales techniques that will enable the sales team to achieve and maximize revenue potential.
**
The Impact you'll make:**- Conducts and implements sales training programs including but not limited to product, process, soft skills, refresher, and upskilling courses.
- Design training curricula by conducting skills gap analyses by reviewing weekly data sets and reporting/dashboards based on the sales team performance to address areas of improvement
- Assist with sales team leadership inidual coaching logs to ensure all sales reps are receiving support
- Monitors and analyzes sales team performance to evaluate the effectiveness of training and design follow-up or ongoing programs as needed.
- Keeps himself/herself equipped with knowledge and understanding of Magic’s products, services, customers, competitors, and sales techniques.
- Coordinate inidual and team performance review sessions to discuss strengths and weaknesses
- Maintain updated records of training material, curricula, and costs
Requirements:
- At least 3 to 5 years of sales training experience
- Experience working closely with sales leadership and cross-functional teams
- Ability to measure and assess sales training need based on data from weekly performance
- Ability to handle multiple projects, establish priorities, and be flexible and organized.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
- Excellent organizational skills & presentation abilities
- Exceptional written and verbal communication skills
- Must be able to meet established deadlines
Your superpowers are:
- Presentation Skills
- Training Sales Processes & Skills
- Creative OOTB Thinking
- Motivating Others & Coaching
- Foster Teamwork
- Motivation for Sales
- Selling to Customer Needs
- Emphasizing Excellence
You should apply if...
- You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
- You are hyper-organized.
- You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
- You are an over-communicator.
- You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, get familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern applications and systems), and the ability to communicate (and often over-communicate) well in writing.
- You love learning new things. Whether you learn best through reading, listening, doing, or exploring, you’re perpetually curious about the world and work around you and always trying to level up your personal and professional life through self-directed learning.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
SketchDeck is looking for a Senior Account Manager with creative agency experience to join our team! You will play a key role in building trust-based, strategic relationships with our most important clients and ensuring their long-term success and growth. You must be based in the US and available to travel to clients as needed (estimated quarterly).
You will report to the Director of Business Development.
In this role you will be responsible for the following:
- Building strong relationships with decision makers - Our clients are the marketing teams of US-based, B2B companies, mostly in the tech industry. The decision-makers on these teams range from marketing directors to VPs of marketing. This role focuses on developing and maintaining close relationships with these marketing leaders.
- Client Service and Communication - Serve as a regular point of contact for clients’ strategic and account questions, lead monthly client calls, send account reporting and handle resulting follow-up questions and communications. You will also be expected to take the lead on challenging client situations with guidance from the Director of Business Development.
- Account Strategy – Lead successful client programs by developing effective strategies and tactical plans for achieving client goals. Provide new, innovative ideas for clients to drive the overall relationship strategy. Serve as the go-to resource for clients’ product and process knowledge and collaborate with our Project Managers and Design Directors. to help them deliver the best possible experience for the client.
- Pitch Process – Work alongside the Business Development and Creative Operations departments to pitch new projects.
- Account onboarding - Plan and coordinate new strategic account onboarding to set the account up for success. Over time, look for opportunities to automate the account onboarding process to enable scalability and rollout to smaller accounts.
- Reporting and Analysis – Provide clients with regular reporting. Identifying if there are any gaps or opportunities in clients’ current project strategy. Develop strategic program plans and present insights and recommendations to clients.
- New Opportunities – Identify, track and win large projects and growth opportunities within your accounts. Able to think outside of the box to present new and interesting opportunities to clients.
- Business reviews - Run regular strategic reviews with accounts to align on progress, build excitement, and set the team up for ongoing success.
- Account renewals - You will lead the membership renewal process.Problem resolution - Occasionally accounts come up against challenges. This role will work with the client and SketchDeck team to identify problems, uncover the cause, and implement a fix while managing client communication throughout the triage process to preserve the relationship.
Requirements
- 5+ years in an account manager, director, or advisory position in a creative / ad agency or creative management consulting environment
- Experience collaborating across an organization.
- Experience with relationship-building and growth of enterprise accounts
- Knowledge of the creative / design / marketing delivery process and ability to hold a high bar for deliverables
- US-based (we are a remote company, so any location in the US is fine) with the ability to travel as needed
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Action Builder Product Manager
We have a relatively new platform, Action Builder - a tool built from the ground up for organizing and leadership development. Working with our development partners, including the AFL-CIO, we drew on time-tested tools organizers have used for decades, from wall charts and flip charts to notebooks and three-ring binders. Action Builder is a mobile-first tool that puts time-tested organizing tools right in your pocket. Our user base is predominantly labor unions, national organizing coalitions and local organizing groups.
We are seeking a creative and thoughtful inidual to join our team as a Product Manager. We’re looking for candidates that align with our mission of creating authentic and substantive relationships with our partners to help them fully realize their program goals of building progressive power through an efficacious utilization of our tools.This position will be responsible for coming up with new features, soliciting feature feedback from our partners, and managing our cooperative development process, particularly for Action Builder. In this role, the selected candidate will be responsible for tracking new feature ideas, facilitating a quarterly collaborative prioritization process with our product development committee and writing thorough specs for each feature. The selected candidate will also help research and develop ideas that are raised by partners and develop a perspective on how to best positively impact the growth and development of the toolset.
The Product Manager will work closely with our Director of Impact, Director of Product Strategy, Director of Technology and our Product Development Committee partners - affiliates of the AFL CIO and People’s Action.
This full-time position will report to the Director of Product. This is a remote position.
What you’ll be doing:
- Identifying potential new product features
- Develop a thorough understanding of the toolset and product use cases
- Work with existing partners and members of our development committee to identify areas the toolset can grow
- Develop ideas into draft specs, to allow for successful prioritization
Facilitate our Cooperative Development Process
- Facilitate monthly meetings to review development progress and refine new ideas
- Facilitate quarterly prioritization meetings to identify which features will be built
- Build thorough specs to ensure the vision comes to life
- Work with the Director of Technology to prioritize development work and hone and refine specs as needed
Measure & Refine
- Create processes to measure feature success
- Work with the impact team to identify areas of opportunity
- Actively solicit feedback on new features
What you have
- 3-5 years of Product Management experience
- A passion for the labor movement and progressive causes
It would be great if you had
- Experience creating and managing tickets in JIRA
- Engineering experience, with AWS, PostgreSQL, GraphQL and/or Angular
- Demonstrated success with client engagement
The Perks
- Working remotely with a great team of like-minded progressives
- 100% paid medical, dental, and vision for you and your family
- Unlimited PTO
- Employer-matched 401(k)
- Technology allowance
- Health and wellness allowance
- Professional development benefits
Action Squared is committed to cultivating a culture of inclusion and connectedness. We are able to grow and learn better together with a erse team of employees. The collective sum of the inidual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, the nation of origin, age, languages are spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. People of color, people with disabilities, veterans, and LGBTQ candidates are strongly encouraged to apply. We are an Equal Opportunity Employer committed to ersity in the workplace.
This position has a salary range of $90,000-$110,000 commensurate with your experience. There is no commission structure included. The employee will be within the Nonprofit Professional Employees Union structure, IFPTE Local 70.
Great opportunity for a Remote Nurse Care Manager position! You'll be monitoring patients vitals, doing phone check-ins with the patients' for remote care visits. The Job requirements is having a valid New York RN or Florida RN license (if you don't have those, but you passed the NCLEX we can assist you in getting those licenses)
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
You are an innovative and driven product leader looking to chart a path forward for a suite of healthtech products. We are EngagedMD and our application has been used nationwide and internationally by over 1 million users since its launch, and continues to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join a small and growing team, and to be both strategic and hands-on. You will have the opportunity to set, share, and gain buy-in for the vision for our products, while also closely collaborating with our engineering, sales, customer success, marketing, finance, and operations teams.
You’ll also have the opportunity to lead and grow a product team. You’ll be responsible for finding and executing on opportunities to grow and enhance our suite of products. You’ll collaborate with other leaders to manage the software release process while influencing both on-shore and off-shore engineering teams to pursue best-in-class customer experiences for the medical professionals and patients that use our system.
This fully remote role reports to our co-founder/co-CEO, and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.
What You’ll Do
- Collaborate with Product leaders to help define and share our product vision, including contributing to and prioritizing the product roadmap
- Lean heavily on data and metrics to effectively define success and measurable outcomes for our products
- Commercialize new features and modules in support of revenue growth goals
- Author feature stories with clear and concise acceptance criteria
- Lead and execute the user feedback lifecycle process
- Manage product integrations with other medical tech companies and electronic medical record (EMR) partners
- Lead, grow, and develop a high-performing design, community, and product management team over time
What You’ll Bring
- At least 8 years of industry experience, including at least 5 years of product management experience, ideally in healthtech or other SaaS
- Demonstrated prior success as a high-performing product manager or group product manager
- Extensive experience developing product roadmaps, investment recommendations, and software lifecycle activities
- Technical understanding of web-based applications, their infrastructure, components, and system dependencies.
- A proven track record of success delivering data-driven solutions with a customer-first mindset
- Excellent relationship-building capacity and ability to influence at all levels across the organization and with customers and partners
- Experience building teams with a passion for providing mentorship, coaching, and development of the team
- An ability to model EngagedMD’s core values and action principles
- Prior successful experience working remotely with globally distributed teams
- A mission-driven orientation to all you do
- Superior written and verbal communication skills
- Ability to thrive in a small, fast-paced organization
- Bachelor’s degree or equivalent career experience
It’s Also Nice If You…
- Have at least a passing familiarity with the fertility and/or healthcare industries
What We Offer
- Competitive compensation and equity
- Medical, dental, and vision coverage heavily subsidized by the company
- Open Paid Time Off
- Paid family and medical leave
- Generous paid holidays
- 401(k) retirement savings plan
EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Are you an expert at using paid search to get companies quality, affordable leads? Want to join a small, close-knit group in Gilbert that is working to help small businesses succeed?
We’re looking for a full-time, experienced search engine marketing specialist to join our amazing team.
You’re right for this job if you:
- Believe in the power of good data and use it to create a story of ‘where we’ve been and where we’re going’
- Have a passion for pay-per-click marketing and stay on top of current PPC/SEM/Social trends
- Know Google Ads inside and out, seriously, this is a must!
- Understand that paid search is part of a complete digital marketing plan and works best with other services (SEO, content marketing, social media, web design, etc.)
- You’re comfortable speaking with clients (with and without marketing lingo), and you can convey multifaceted campaign strategies for lead generation & brand awareness.
What you’d be doing
Your primary responsibility will be to manage and optimize paid search campaigns for our awesome clients. You’ll also meet regularly with our clients (many of whom are home service companies) to update them on their paid search performance.
This means you’d:
- Build and drive the overall paid search strategy to help grow clients’ bottom line.
- Assist with keyword research, ad copy creation, and landing page recommendations.
- Prepare and deliver (present) monthly presentations to clients that outline campaign results, using critical thinking to provide recommendations that support long-term strategy - doesn’t just ‘recite the numbers.’
- Participate in creating and executing strategy-focused annual business reviews, focusing on past performance and ‘bigger picture’ objectives.
- Stay up-to-date on the latest paid search updates and products (this includes paid social).
- Help educate our clients and staff on search engine marketing best practices.
- Collaborate with SEO, Project Management, and Account Management to help support overall client marketing initiatives.
- Find technical issues that may be hurting paid search traffic and make recommendations for fixing the problems.
- Evaluate and improve our SEM process by recommending and implementing new tools and research processes.
- Aid in our sales process by contributing to new business pitches and diagnostics. You’re comfortable preparing information to help gain new clients, e.g., keyword research.
- Help manage Rocket Media’s internal paid media efforts.
Skills you’d need
We’re looking for someone with:
- 3 - 5 years in managing Google Ads and Microsoft Ads in a comparable role (senior or non-senior). Applicants with fewer than three years of experience will not be considered.
- Thorough understanding of Search campaigns and good working knowledge of Display, Video, Discovery, and Performance Max
- You’re comfortable creating and optimizing these campaign types from scratch, unassisted
- Experience implementing and optimizing paid search campaigns using conversion tracking, Google Analytics, and phone tracking analytics
- Ex/ understands call tracking, can create PPC-related conversions in GA
- Ability to manage a book-of-business of at least ten, multi-campaign ad accounts with a monthly spend of $50k or greater
- Experience meeting and reporting with clients, both in-person and virtually
- Experience in 3rd-party search marketing tools to help manage campaigns
- Ex/ Keyword Planner, SEMRush, SpyFu, budget mgmt. tools
- Must be certified in Google Ads for Search and Display (minimum req.; additionals preferred); certificate expiration(s) cannot exceed the past 6 months
- A bachelor’s degree from an accredited university in marketing, business, communications, or related field; equivalent work experience is substitutable based on resume and verification of tangible PPC skills
- Excellent written and verbal grammatical skills befitting of PPC ad copy and professional client communications
- Good working knowledge of Google Sheets, Docs, & Microsoft Office
What will make you stand out
Bonus points if you have:
- Worked in a digital agency before
- General knowledge of SEO and Google Tag Manager
- Experience advertising on Facebook, Twitter & LinkedIn (organic or paid)
- Experience working with HVAC, plumbing, or other home service companies
- Expert knowledge of Google Sheets or Excel (vlookups, pivot tables, graphs, etc.)
- Proofs-of-work outlining past accomplishments and working ability
- Google Analytics certification or GA4 Skillshop
The benefits
Some of the benefits of becoming part of our family include:
- 401k Plan with employer matching
- Medical, dental, vision, disability & life insurance coverage
- In-office libations & “nourishment”
- Flexible work schedule
- Quarterly whole-office team-building events
- Top-of-the-line technology to get work done
- An amazing facility to work from and/or the flexibility to work from home
Rocket’s hiring process
You don’t marry someone you just met (unless you’re a Disney princess). You go on some dates and get to know each other. You bring them home to meet the family.
That’s how we view the hiring process.
When you join our team, you’re joining our family. So when you apply, prepare for a courtship. The process can sometimes seem a little cumbersome and even lengthy because that’s how much we care about ourselves and you, as a potential fit. But if you do get the job, we’ll do our best to make sure it’s one you’ll never want to leave.
This is an ideal leadership role for a talented design leader with a passion for creative problem-solving and a desire to lead fast-paced and dynamic design engagements. AgencyAnalytics is looking for an organized and detail-oriented inidual to lead their design team of in-house UI/UX designers, graphic designers, and freelance designers across product and marketing departments.
This design innovator will be focused on delivering high-quality design solutions that are both data-driven and user-centric. The ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary SaaS teams to further user experience best practices at every opportunity.
Key Responsibilities
- Leads design teams to produce meticulous, beautiful experiences that take into account business and user objectives, brand guidelines, and channel specifications or requirements (SaaS applications, websites, mobile applications, email, video etc.)
- Prototype complex interactions with high standards of usability in mind
- Provides creative leadership on issues relevant to technical graphic design. Works with product managers and others as necessary to gain a further understanding of technical issues.
- Contribute to the establishment of experience design standards, deliverables, and methodologies within the organization
- Be ready to roll up your sleeves and design UI/UX mockups, infographics, banner ads, pdfs, and anything else to ensure the graphic team delivers on schedule
- Hire and mentor junior staff to create branded deliverables, improve design skills, and unlock professional growth
- Serves as a resident expert on digital tools and is skilled in developing digital design concepts. Is well-versed with web technology, usability, and core development tools; understands web design constraints, including a strong understanding of designing analytics dashboards
- Own brand standards and adherence to those standards
- Drive the visual identity and visual communication strategy
- Develop strategies and asset libraries for quick graphic development (e.g., flexible, user-friendly social media templates, infographics, pdfs)
**Job requirements
**- Minimum 7 years of erse product, marketing, and project management experience
- Minimum 5 years in a busy agency or production environment in fields such as analytics, marketing, SaaS, or with demonstrable related experience
- Minimum 5 years of experience leading multiple projects while sharing work with other product designers and collaborating with cross-functional leadership
- Product and design decisions that are driven by a deep concern for the customer and a passion for human-centered design
- Capable of capturing insights from user interviews, interaction, and observation
- A strong portfolio linking design decisions to successful outcomes in a product
- Experience guiding UX and other design teams through the creation and application of UX strategies
- Deep knowledge of translating concepts into wireframes, mockups, and prototypes
- Ability to turn user research into representative personas, user stories, user journeys, storyboards, and other design-thinking representations
- In-depth knowledge/proficiency with Adobe Creative Cloud (Photoshop, InDesign, Illustrator), Figma, InVision, Microsoft PowerPoint/Google Slides
- Experience in Adobe After Effects or similar motion graphics programs is a plus
- Impeccable understanding of typography, layout, color, and all other elements of design
- Experience designing around data sets and reusable components/patterns
- Understanding of mobile, responsive design, accessibility, and Agile methodologies
- B.S./B.A./B.F.A. in graphic design, digital design, visual communication, or other design-related fields or relevant experience
Job Benefits
- Profit-sharing, distributed quarterly
- Frequent promotions
- 4 weeks vacation and paid sick days
- Happy Hour once a month
- Extended health benefits
- Continued education allowance
- Annual fitness allowance
- Work from anywhere in the world
- Join a profitable, product-focused, & customer-oriented company
Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)
Monthly salary: up to 6350 EUR company costs
_*Please mind that the final monthly amount will vary depending on the tax regulations of your country. The salary should be discussed in detail during the recruitment process.
_Form of employment: Contract of employment or B2B contract (self-employed).
**We are a fast-growing tech company created by skilled and experienced international talents. Our flagship product is a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help small businesses worldwide serve their clients efficiently. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!
****
Here are a few facts about us:**- Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #11 on G2’s Highest Satisfaction Products for 2022.
- Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population. This means 27 million queries to our API daily and over 550k WebSocket connections in the peak time.
- Currently, we hire over 170 fantastic people from 17 countries. The plan is to grow the team even bigger soon.
- In March 2022, we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)
Would you like to see what working with us looks like? Check out our 👉 #GrowWithTidio video
About the role
By joining Tidio as a Senior Product Manager you will become a crucial member of our Product Team. You will work closely with the Chief Product Officer and take responsibility for one of Tidio’s product segments. Want to know more about how we develop our product? Check out 👉the article on Product-led growth for G2
**written by our Chief Product Officer.
****As a Senior Product Manager you will:
**- Define the product’s vision and strategy to align the team with desirable outcomes.
- Choose what should be issued and its impact on the product.
- Define success metrics for the product features you decide to build.
- Work as a Product Owner with the SCRUM team consisting of: backend and frontend developers, product designers, quality assurance specialists, UX researchers.
- Introduce**a new product** to the market.
- Build product feature scope and prioritize product backlog (specifications, the why behind the changes, mock-ups, user story mapping).
- Cooperate with the Data Team (data is crucial for us - we would like you to base your decisions on it).
- Have ownership of the process of identifying opportunities that can help our customers sell more.
- Work with behavioral analytical tools (we use Amplitude, Google Analytics, User Testing, HotJar).
- Conduct market research and analysis to support your strategic decisions.
- Build and maintain great, genuine relations with your team.
**You are the perfect fit if you have:
**- At least 4+ years of experience as a Product Manager.
- Previous experience gained in a SaaS solutions-based company and with e-mail marketing solutions (preferably as Product Manager).
- Created high-class requirements for the development teams (visualizations, acceptance criteria, success metrics).
- Experience in working with new technologies and understanding the market, the latest trends, and industry innovations.
- Iterative problem-solving approach, you can quickly verify concepts and reject those that have not worked.
- Experience in working closely with development teams.
- Experience using quantitative data (e.g. metrics, analytics) and qualitative data (e.g. user feedback) to make product decisions and measure the impact of your work. Also, experience in running qualitative research is nice to have.
- Experience in using customer insights from customer research and data analysis.
- Ability to explain the business requirements into achievable goals and technical backlog.
- Strong entrepreneurship and ownership - you focus on outcomes, and you feel responsible for the product.
- A passion and eagerness to work with and test new applications.
- Ability to speak English fluently (min. B2).
**We want to offer you:
**- Salary up to 6350 EUR monthly under a B2B contract or an equivalent within the employment contract (please see the top of the page for more info)
- Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;
- Great development opportunities – company-supported courses and conferences;
- Flexible working time – an optimum work-life balance is important!
- Possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;
- 26 days off guaranteed in a year;
- Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
- Sport & wellness benefits – no extra charge*;
- Premium medical care – no extra charge**;
- Mental well-being program – inidual therapy sessions and resources for employees;
- Budget for 1:1 English language classes;
- Free access to one of the most popular e-book/audiobook services;
- Regular integration events (company-wide meetings, team events);
- Discounts on Apple products;
- Our famous onboarding bagels on your first day!
Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here)
*Multisport/MyBenefit Cafeteria in Poland or a financial equivalent in your country
** _Signal Iduna in Poland or a financial equivalent in your country_What happens when you send your CV?
- Phone call with the recruiter about the position and about the team,
- Interview with one of the managers about your experience,
- A recruitment assignment,
- Call with feedback on the task with additional questions,
- Offer and fireworks!
Don't hesitate and apply right away!
_Diversity Statement_
_One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence._
We make elegant iOS-based photo booths connected to peripherals like printers, DSLR cameras, and LEDs. Our iOS app and React web-based product are both powered by a Node API, MongoDB database, and several microservices.
If you are a kind, respectful, and thoughtful QA engineer who wants to do hands-on manual and automated testing as well as provide technical guidance and leadership to the other QA engineers, we're looking for you!
You'll be working on a small team of QA engineers, collaborating with product and development teams, and doing a combo of manual testing + building automated test suites so we can deliver outstanding, bulletproof products. We're looking for your guidance and experience to help us improve our releases and processes, as well as guide and mentor other QA engineers.
You'd be working in a collaborative, remote-first environment, but we respect the need for independent and heads-down deep work, so we don't have a lot of meetings or bureaucracy. If you are looking for a workplace that respects you as a person, and will both expect and help you to perform at your best, we are the place for you!
Responsibilities
- Help us build great software!
- Make recommendations for how to improve overall software quality.
- Recommend and implement QA process improvements.
- Develop manual testing plans for the product suite--and then do them!
- Develop and maintain automated test suites to prevent bugs and regressions.
- Provide technical guidance for other QA engineers.
- Provide technical oversight for our automated test suite.
Requirements
- Most importantly, you MUST be kind, respectful, and thoughtful. Strong opinions are very welcome. Jerks are not.
- Secondly, you must be willing to work in the context of a team. Yes, many of your deliverables will be due to heads-down QA, but you can't work in a vacuum or ivory tower.
- Hands-on work experience as a QA engineer doing manual testing
- Hands-on work experience as a QA engineer building automated test suites (we are currently using a Selenium-based tool)
- Track record of helping teams QA high-quality, battle-tested software.
- Experience working on cloud-based software, preferably a SaaS.
- Experience with all the basics: Agile PM tools like Trello, Asana, Shortcut, Jira; communication tools like Slack, etc
- We are a remote-first company, but you need several hours of overlap with Pacific Time so you can collaborate synchronously with the team. You will need to confirm that you reside within GMT-8 to GMT-3.
Benefits
🏥 Health Benefits
👴 401K for California Based Employees
📚 Education Stipend
💰 Bonus Plan
🏝️ Annual Retreat
✈️ Generous PTO and Holiday Schedule
💼 Quarterly Financial Meetings
📊 Open Book Management
💪 Intimate Team
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
It's time to hire another amazing inidual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, send us your resume!
Porkbun is a fully-remote domain name registrar. We’re looking to add a U.S.-based, full-time Technical Support Representative to cover weekends and three weekdays per week.
From .com to .pizza to .plumbing, Porkbun sells more than 500 extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate.
We think Porkbun.com is the best registrar on the web. But even the easiest-to-use interface can’t solve every customer problem.
Typical issues:
- “How do I connect my domain to Shopify?”
- “How do I transfer my domain to Porkbun?”
- “My website isn’t working.”
- “How do I purchase Wordpress hosting?”
- “Why didn’t my payment go through?”
- “Why is your company named Porkbun?”
Don’t know much about domains? We’ll train you! If you’ve got proven diagnostic ability and love learning new things, specific knowledge of the industry is not required.
Important skills:
- You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)
- You love the feeling of making a customer happy
- You’re a really good problem solver
- You have at least one year of tech support experience either at an internal help desk or customer-facing position
- You have a steady Internet connection and a quiet room to work out of
- You work efficiently in a remote work environment
- You are perfectly fine with horrible hilarious puns
If the above describes you, or you can make a strong case for why we should hire you anyway, please send a resume and cover letter to [email protected] with the subject line “Technical Support Representative.”
The hours are 9 a.m. – 5:30 p.m. Pacific Time. Saturday and Sunday (firm) plus three weekdays.
Starting pay: $37,500 / year + benefits
This position offers full medical, dental, and vision benefits (single), starting after 90 days, remote work, and a Simple IRA plan with company contribution after the first year.
Why work for Porkbun:
We’re a small team, but we’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. This means a single, motivated inidual can make a huge impact.
Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.
Ellipsis is the marketing agency for WordPress businesses. WordPress powers nearly half of all websites, and we serve the WordPress product and service ecosystem.
Our flagship service is Content Growth, our best-in-class done-for-you SEO Content service. We produce ~50 pieces of content per month for clients. All our content aims to achieve a top ranking in Google.
Content Growth drives excellent resultsfor our clients. This is powered by the combination of our robust process and our in-house technology. FALCON AI is our proprietary tech we’ve built to make Content Growth so good. This is all designed and built in-house. FALCON AI was featured in the New York Times earlier this year, and is patent pending.
As our new Content Writer, you'll work on creating content for Content Growth clients. You'll work across a range of clients, products, and industries to write world-class content.
**How you'll work
**You’ll work with our content team to create engaging content that supports our clients’ conversion goals. Most of our content is SEO-driven. We’ll provide you with outlines, and need you to turn them into great blog content.
We produce 5* content. We will always go the extra mile to create content that's insightful, helpful, and genuinely answers questions for the reader.
The majority of our content work is about WordPress, WooCommerce, and other SaaS topics and we're expecting candidates to share examples of content in these categories. Experience writing WordPress tutorials is a bonus.
As a 100% remote team, we carefully balance collaboration with an environment that enables everyone to do their best work. You’ll communicate with the team through Basecamp, our project management software, and Google Meet. We're located in Europe and require 2 hours overlap with GMT each day.
You'll be a part of our content team who will provide you with editorial support, training and detailed content outlines. You’ll then have “deep work” time to create these articles, to deliver either to Google Docs or straight onto our clients' WordPress. Published posts will be either bylined or ghostwritten on behalf of the client. You’ll have opportunities to be involved across the content process, but your primary work will be writing and you’ll need to be happy writing content at a volume of four posts per week.
The content we produce is typically a mix of:
- WordPress and WooCommerce plugin tutorials (developer or non-developer level)
- Editorial content and/or case studies
- Listicles such as top 10 WordPress plugin lists
- SEO-focused edits to existing content
**Requirements
**Requirements: hard skills
- 2-4 years writing and editing experience, either on a team or freelance
- Excellent writing, grammar, and attention to detail
- Working SEO knowledge
- Bonus if you have knowledge of WordPress and WooCommerce (NB we can train for this)
Requirements: soft skills
- Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
- Fantastic communication skills: Remote work relies on mutual trust, so frequent and clear written communication is essential
- Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly, and easily.
- High level of self-awareness, a “people person”: You’ll be dealing with members of the team on a daily basis, so this is an integral part of the role
- Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative, and see projects through to completion
**Benefits
****Compensation and benefits:
**- This is a full-time, 100% remote role. You’ll be a full team member, and involved in our team projects, work, and meetups
- Competitive salary with pension, benchmarked to UK rates and based on experience.
- £28-32k/year salary, depending on experience
- 28 days of paid holiday
- Regular team retreats (to fun places! ~1 per year)
- Plenty of scope for personal development, and to grow and add more responsibilities as the business grows
- Maternity/paternity leave, and sick pay
- Sustainable business: we are aiming to become a B Corp by the end of 2023
**Application process
**It’s important we find the best candidate for this position, and our selection process will reflect this. You’ll be required to attend at least three interviews (by video call) and carry out a (paid) freelance project with us before we make an employment offer.
We’re fortunate to receive a large volume of applications, so make your application stand out. Please pay special attention to the main responsibilities of this role, and “how to apply”.
We do great work for clients and are building an ethical business that lets everyone do their best work. If you think you could be the next person to join our team, please apply :)
Applications are open until midnight Monday, 28th November 2022. We look forward to receiving your application!
**How to apply:
**Please apply through the form linked below. We will decide who progresses to the next stage based on the form you submit, and your CV. Please give us a good reason to select you!
Taking the time to research the role, what we do (including recent blog posts, Content Growth, and FALCON), and what you can do for us will increase your chance of success. Your cover letter is where you have the space to do this.
Ellipsis is an equal opportunity workplace and is committed to equal employment opportunity.
We will then interview some candidates and notify everyone, whether we're proceeding or not. Expect to hear from us after applications have closed!
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
**Description:
**Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
We are looking for an experienced and focused Technical Implementation Manager - Pro & Enterprise who will be responsible for driving technical delivery.
**What you get to do:
**This role will require you to manage internal and at times vendor resources, schedules and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle.
This also includes management of technical issues and risks to ensure successful and on-time project delivery alongside, contributing to process improvement initiatives as it relates to improving project delivery. Prior systems integration experience is essential.
The Technical Implementation Manager needs and understanding of the card payments industry and issuing processing experience.
- Be able to self-establish a strong team both internally and with vendors as is required
- Work innovatively and analytically in a problem-solving environment demonstrating teamwork and excellence
- Understand complexity of delivery into enterprise environment and coordinate internal resources and third parties/vendors for the flawless execution of projects
- Manage the day-to-day project activities that are of technical nature
- Understand interdependencies between technology, operations and business needs
- Demonstrate a technical acumen to support how solutions will address business goals while maintaining alignment with industry best practice
What it takes to succeed:
- 5+ years of technical project management experience
- Bachelor's Degree in appropriate field of study; preferably engineering/science/mathematics/computers or, equivalent work experience
- Strong knowledge of the ISO-8583 specification for card authorization and settlement
- Successful integration of Card lifecycle using APIs. Knowledge of API security using one time token / security certificates
- End to end flow of card from acquirer to issuer and settlement process between them
- Ability to assemble a broad set of technologies and services to create a complete solution to a business requirement: application software, APIs, middleware, database, hardware, storage, network
- Full understanding of Single message and dual messaging for Schemes (VISA/MC)
- Hand on experience of testing using visa and Mastercard simulators
- Key lifecycle management for client
- SQL knowledge including PL/SQL
- Knowledge of the Payment Card Industry Security Standards, PCI DSS, PSD2, SCA etc
- Effectively perform root cause analysis of issues and report the outcome to Operations and Management
- Ability to work well as a member across erse teams in various countries and time zones
- Experience with Linux, Unix, openSUSE, Ubuntu, CentOS or Linux
English is our company language, so it is important that you are able to communicate fluently. This is a full-time, remote contractor position and we are looking for candidates in Latin America. Working flexible hours is essential for our remote team to function.
**What you can look forward to:
**At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.#LI-Remote
6th Man Ventures is looking to hire a Technical Investment Associate to join their team. This is a full-time position that is remote or can be based in New York NY.
Time zones: AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)
ABOUT THE ROLE
Pacston is currently seeking Science and Technology Writers to work remotely from Australia and New Zealand on a 1-year term contract. You will be responsible for:
• Constructing high-quality written works on various scientific subjects
• Researching accurate information when needed for project demands
• Completing and submitting works per our internal project schedule
• Writing clear and concise technical content able to be understood by audience from a non-technical background in a professional manner
ABOUT YOU
• Bachelor's degree
• Thirty to forty hours weekly availability• One to three years of writing experience in content writing, technical writing, academic writing is a huge plus
• Experience in journal articles is highly advantageous
• Open to learn and research various science and technology subjects
• Strong analytical and time management skills
• Superb English grammar and writing skills
• Eager to learn and can incorporate feedback from senior members
BENEFITS
• Flexible working hours
• Fully remote work
• Stable project flow - you do not have to seek projects elsewhere to bump up incomes!
• Weekly pay A$700 - A$1300 depending on number of projects completed
• Paid training
HOW TO APPLY
• For initial assessment of your eligibility, please complete a grammar and writing test. For both of these tests, there will be time limits.
You must carefully complete these tests as they are among the primary factors we consider when determining if an applicant is suitable for this technical writing position. Please try to answer each question to the best of your ability to avoid careless mistakes and typos.
Please upload your resume and finish the recruiting assessments on Pacston's digital recruiting platform: https://apply.pacston.com/
The reviewing process takes 3 to 4 weeks.
DNSimple is growing and we’re looking for an experienced Key Account Manager to join our team. As DNSimple’s first Key Account Manager, you’ll be responsible for the full cycle of creating, growing, and managing the relationships with our most important customers, including support. You'll also be responsible for helping us draft and/or improve our policies and procedures to better manage key accounts as we scale, as well as training materials for both customers and current/future fellow team members.
Responsibilities
- Oversee the full cycle of key account interaction: pre-sale interactions, quoting, contract negotiations, onboarding, account management and support, billing and collections, new product introduction and upselling, contract renewal, off-boarding, and post-mortem.
- Develop educational materials and hold training sessions to help educate key customers on the features and benefits of DNSimple. Ensure key customers get the maximum value from our products and fully recognize the value we provide.
- Contribute proactively to all operational aspects of account management, such as: updating and maintaining our CRM database; participating in the support queue; ensuring that billing and collections are performed flawlessly; etc.
- Collect and document feedback from key customer accounts, and share your findings with the marketing and development team. Ensure all team members understand the pain points and feature requests expressed by key customers.
- Collaborate with select customers to develop case studies showcasing their positive experience with DNSimple. Collaborate with our marketing and technology teams to continuously improve our product lineup and value delivery.
Requirements
- At least 5 years prior experience in a Customer Success or Account Management role, with Account Management experience being preferred. Your experience must include operational aspects like contract negotiation, billing, collections, and contract renewals.
- Demonstrated talent in and track record of building new customer relationships, as well as maintaining and improving existing ones. Your track record must include a clear, demonstrated history of upselling when opportune.
- Outstanding English comprehension and writing skills, with demonstrated experience in business communications. You must be able to communicate with customers and team members using clear, polished, and professional prose in all emails, documents, etc.
- Experience in infrastructure SaaS, and at least a general understanding of what DNS is and how it works, both from a technical standpoint and for customers. You must also be very familiar with work automation tools, e.g. CRM, Slack, tickets, etc.
- You must have experience in working with a distributed team and prefer a remote work environment over a traditional 9-to-5 office setup. You must have the demonstrated ability to work independently and manage your own schedule.
Benefits
- $100K-$150K/year base salary;
- Discretionary inidual performance bonus;
- Discretionary company-wide performance bonus;
- QSEHRA health insurance coverage;
- Paid bereavement leave (3 days);
- Paid holidays (10 days)
- PTO (3 weeks=15 days)
- Paid Parental Leave (up to 3 months);
- Other benefits per DNSimple’s policies.
DNSimple is a 100% remote company. We offer flexible schedules, and you can work from anywhere.
We are a multinational team that cares for its team members. We are open and welcoming to everyone regardless of race, religion, gender, or sexual orientation.
As part of the team, your input and feedback are not only welcome, they're anticipated. We're a small team and everyone's opinions matters.
ZKX is the first permissionless protocol for derivatives built on StarkNet. We’re building a decentralized exchange that lets users trade derivatives using reward mechanisms, liquidity provisioning, and simplified access to complex trading strategies. We’re passionate about democratizing access to global yields so anyone can invest in them.
You can read more about our vision, what we’re building, and our roadmap here.
We’re backed by well-known venture funds in the ecosystem. By joining us, you have the opportunity to work with a global team and the chance to shape the future at ZKX.
Responsibilities
- Build social media strategy and execute plans to grow our following on key channels and platforms (e.g., Twitter, YouTube, Reddit, etc.)
- Required: Ability to create relevant content that caters to derivatives traders and DeFi users (trading strategies, technical analysis, DeFi assets, memes, references to trader’s culture).
- Technical understanding of DeFi, financial derivatives, asset trading, and technical analysis. Ability to synthesize advanced information and make it palatable and fun for users.
- If you can reference movies like The Big Short, Margin Call, or have an understanding of what Wall Street Bets was and is, you’ll get your foot in the door.
- Familiar with the best SEO and long-form content practices for blogs, Medium, and other article platforms.
- Curate, and manage campaigns on social platforms, scheduling content and moderating live talks on Twitter Spaces, YouTube, etc.
- Align with ZKX’s social media aesthetic and collaborate with the design team to build banners, memes, and posts
- Work with different stakeholders in the team and develop a Q/Q strategy across socials.
- Familiar with social media marketing tools such as Hootsuite for publishing and analytics
- Weekly review of the performance of channels and campaigns; Analyze key metrics and maintain a dynamic strategy
- Create content database and success-rate statistics (views, likes, sharing, etc).
- Ideate and drive value with unique growth hacks to increase audience, and engagement across social platform
Requirements
- Excellent writing and verbal skills in English is a MUST
- 3+ years of experience in social media management (preferable in crypto, DeFi, and web3)
- A degen by heart who speaks the CT language and has a secret meme repository
- Ability to plan and execute an editorial calendar and assure a constant flow of content
- Ability to work in a dynamic work environment, and balance multiple projects if required
- Go-getter with strong organization and time management skills
- Focus on the quality of work and attention to detail
Benefits
- Global Team - Join to work with a team with extensive experience across venture building, technology scaleups, and financial derivatives structuring in 10+ countries across the globe.
- Financial Incentives - Competitive salary, token package, and high-performance incentives.
- Health and Wellness - We believe that each person’s well-being is essential to our success, and we try to create a work environment where people are supported in their physical, social and mental health.
- Life@ZKX - Opportunity to travel the world, work with a talented team and connect with key people in the industry.
- Flexible working hours and vacation Policy
- Office/co-working space and equipment reimbursement
We’re working to address some of the core problems in DeFi and are proud to be creating new fundamentals for the ecosystem. We constantly challenge ourselves, value transparency and trust, and love what we do.
Join us in delivering DeFi as it’s meant to be!
Thousands of people across the world come to EDUopinions to research schools every day. It’s where they get advice, inspiration, and plan for what matters most. Our mission is to help those prospective students find their ideal schools and create their dream futures. In your role, you’ll be challenged to take on work that upholds this mission and pushes EDUopinions forward.
EDUopinions is looking for Student Ambassadors who want to gain invaluable social media marketing and content creation experience. Being an EDUopinions Ambassador means representing EDUopinions and creating an authentic experience for our audience – prospective students looking for university rankings and reviews.
The Ambassador Program is responsible for bringing honest student reviews to the EDUopinions platform by creating social networking and student outreach campaigns to achieve database objectives. Our goal is to build an inclusive and erse online student community that provides advice and feedback regarding the university experience at different higher education institutions around the world.
An EDUopinions Ambassador will work alongside the Reviews Manager and other student ambassadors, getting exposure in social media campaign strategy and user-generated content creation and gaining firsthand experience in a remote start-up environment. This is a contract role.
**Responsibilities
**- Think creatively about new ways to engage students through online and offline channels
- Encourage students and alumni to share their honest opinions regarding their studies.
- Provide feedback on challenges and opportunities.
**Qualifications
**- Enjoys talking to students and grads about higher education
- Experience in and understanding of social media platforms
- Motivated self-starter who takes initiative
**Benefits
**- Partners set their own schedules and are paid based on performance.
- Fully remote team.
- Hands-on experience with social media marketing, online networking, and campaign performance dashboard.
Minmaxdeals LLC is an American company that has been trading luxury cosmetics and retail on international e-commerce platforms.
We are looking for an Amazon Product Researcher.
If you are an English-speaking person with an analytical mindset and have experience analyzing a large number of products from cosmetics suppliers on a daily basis we are searching for YOU!Purpose of the analysis: Based on the given criteria, identify products that will be profitable for selling on Amazon.
Our company offers an ideal job for an attentive, balanced person, It is remote work from home or from any other place and works according to simple and understandable instructions in comfortable conditions for yourself.
Main task:
-Processing large suppliers' files in Google Sheets according to our instructions.
-Clear and simple reporting on the work done.-All full instructions will be provided after the successful completion of the test task.Job requirements:
- Experience with Amazon Products Research (1-2 years is min.).
- Experience with the Keepa plugin or other extensions that allow analysis detailed products on Amazon
- Experience with Excel and Google Sheets
- Education is not so important to us, the result that you will show is more important to us.
- Knowledge of English (minimum Intermediate).
- Ability to work with set criteria and for the results
- Have a personal PC / Laptop (RAM above 4GB) and constant fast access to the Internet.
Important qualities:
- Perseverance
- Attentiveness
- Responsibility
- Diligence
- Willingness to learn and develop
- Important: Analytical mindset and ability to analyze and process information.
**
Working conditions:**- 5 days a week (Monday to Friday)
- Remote work
- 6-hour working day (control using the Time Doctor program). Time can be split throughout the day as you wish.
- Salary base salary $400 + 2% of the profit from the sold goods that you found (paid once a month to a bank account).
- Trial period 1 month with payment of $300
We guarantee:
- Carrier growth
- Stable salary.
- Remote work.
- Carrier growth
- Invaluable experience in an international e-commerce company
For our new course platform, we are hiring customer service representatives to scale our support team.
Our platform is new and you will be the first full time customer service representative of the whole company, trained directly by the founder.
Our company is starting to get a lot of support requests already, so this is a great time to join the company straight from the beginning, and make a long career with us.
Right now, we have a limited number of requests per day, so you would be busy learning the system and getting familiar with the product.
Your responsibilities will be:
- learn the software product and start answering support questions
- help write and maintain the help center documentation
- test the product and report any issues you find, as a way to get familiar with it
The main skills that you need for this task are:
- fluent, native-like English is essential, because you will be writing to customers, and writing documentation in English
- familiarity with software products, web hosting products, and preferably online course platforms would be ideal
- some basic understanding of how DNS works would be a huge plus, especially familiarity with setting up the DNS for a website using CNAME and CAA DNS records.
The job perks and conditions are:
- 300 USD per month, negotiable
- full time job as a freelancer, you can't take this as a part-time
- you will be paid either directly via wire transfer if you have a freelancer company, or via Upwork Direct contracts
- work from home, fully remote
- work in your own timezone, you don't need to adapt to our timezone (European CET)
- 8h a day, flexible schedule
- Your schedule is flexible, but you need to work most of your hours in the morning and afternoon of your timezone
- You need to be available for work from the 22nd of December till the first week of January, and from mid-July to mid-August
- other than that, you can take 20 days of leave per year
To apply to this job, send me an email to [email protected] with your CV.
But please don't just send the CV over, highlight on the message any experience that you have with course platforms, hosting services, software services, etc.
That is way more important to me than previous customer support experience.
Also, I tend to get a lot of replies, so please send the passphrase "cat", just to show you read this message and it's not an automated reply, I hope you don't mind this little trick :-)
In the body of your email, tell me in your own words and in detail what our company and product is about. What does the software do, what is the target audience, who are the competitors in this space.
Don't copy paste text from the website, I need you to tell me that in your own words. The goal is to see if you understand what the product is, and to see your English level as well.
Tell me specifically if you understand DNS. What is it and what is your experience with it, if any.
Also tell me your country and timezone where you will be working from. Tell also a bit about yourself.
Please write also any questions you might have, I'm looking forward to hearing from you.
Kind Regards,
Vasco CavalheiroFounderOnlineCourseHost.comTime zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Hi, thanks for reading about our Software Engineer Lead - QA opportunity! We're glad you're here.
We're Knack, a no-code productivity platform that’s redefining how work gets done. Knack is used by thousands of customers — from non-profits to the world’s biggest organizations — to run processes, departments, and even entire companies.
We need a capable Software Engineer Lead - QA to help us deliver an outstanding and reliable product.
We’re looking for someone who’s not just an expert at reading and executing on test cases, but someone who can assess and improve our test coverage.
And did I mention self-motivated and independent? This is a 100% remote role, with a flat culture that gives you the autonomy to define how you can do the best work of your career.
In this role, you will:
- Lead a QA team including automation engineers and manual qa engineers
- Write maintainable and reusable automated tests using automated testing frameworks (Playwright / Jest)
- Identify highest value opportunities to transition existing manual test plans to automated coverage
- Collaborate with infrastructure and engineering teams to create robust automated testing pipelines as part of CI/CD process
- Maintain internal documentation on QA best practices, notes, and SOPs, so others can assist with QA with minimal friction
- Create detailed test plans in collaboration with product, engineering, and success teams
- Participate in code reviews and provide feedback on tests and test plans
- Review bug reports and identify opportunities to create automated tests to cover these newly discovered scenarios
- Develop/Enhance regression test suite, covering most critical areas of the application first
We're looking for someone who is:
- A logical and critical thinker. You can quickly get up to speed and understand complex domain knowledge.
- Experienced communicator who can work with cross-functional teams to create and execute plans.
- Passionate about process and structure. You can prioritize what is most important and create repeatable processes to improve common workflows.
- Focused on the problem. You can go heads down to understand the root cause of a bug.
- You embrace a dynamic and fast paced environment. You have experience balancing multiple projects and priorities.
- Humble but opinionated. You have lots of ideas, yet you are happy to shift directions when a better path emerges. You take your work much more seriously than you take yourself.
- Engaging beyond tests. You understand that empathizing with our customers, building relationships with your co-workers, and going deep on the product makes you a better teammate and a better engineer.
Our Stack:
- Back-end: JavaScript, Node.js, ES6
- Data: Both SQL and NoSQL, Postgres, Mongo, Redis, Solr, ElasticSearch
- DevOps & Deployment: All things AWS, Jenkins, Github
- Testing: Playwright, Mocha, Jest
- Front-end: Vue.js, Webpack, SCSSAbout Knack
✨ Benefits ✨
The biggest benefit of Knack is getting to work alongside our awesome team of Knackleheads. We're a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.
These benefits aren't that bad either, though:
- 🕧 Define your work: find the location, environment, and schedule that is best for your life and work. It's not about separation, it's about optimization. Our only rule is an overlap zone of 11am to 4pm EST.
- 🌏 Unlimited Paid Vacation: take the time you need to stay motivated, charged, and balanced. You'll get required days off for birthdays and knackiversaries.
- 🛫 Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
- 🚑 HealthCare: we offer health, vision, and dental, covering 75% of the premium for you and your dependents (spouse + children).
- 💵 401(k): we give you the option to automatically deduct funds from your pay to stash them away for your golden years (currently non-matching, but stay tuned!)
- ☮ Equal opportunity: we push everyone to maximize their impact on our product and company--we strongly value all of our people, regardless of title or seniority.
- 🧠 Learning Credits - An annual allowance is provided to stay on top of your game with classes, books, and conferences.
- 💓 Family support: we offer a generous paid family leave to welcome any new additions to your family.
- 💻 Tech: we provide a top-of-the-line MacBook.
Shopexperts is looking for an inbound sales manager to help us with our sales processes for inbound requests.
Our clients are eCommerce agencies and eCommerce tech startups building for Shopify, and DTC or B2B consumer eCommerce brands building on the Shopify platform - and they come to Shopexperts to find skilled talent from our growing network of engineers and designers, for ongoing/temporary contracts starting from 10 hours/week or for defined projects starting from 40 hours/week.
Job Description:
- Handle inbound Shopify project and hiring requests from website
- Screen prospects and take sales calls to clarify their needs/requirements- Work with our internal talent managers to match the client needs with the best freelancer- Track and report on sales data + efficiency- Lead a small team of sales agents- Invoicing and follow ups with prospects with the help of our CRMRequirements:
- Previous experience with Shopify in any role, or in web project sales, are definite assets- Some technical exposure to basics of web development and design- Native of fluent English is a must- Strong sense of initiative and autonomy required- Above average communication skills- Experience as a team/sale lead- Must be between CET/ET time zoneSalary starting at USD $1800/mo + performance bonus - negotiable
To apply email a simple cover letter up to 300 words - tell me about yourself, your achievements and your work experience. If possible include your LinkedIn profile. No need for a CV. - [email protected]
WOO Network is looking to hire a Strategic Investment Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Blockdaemon is looking to hire a Junior Accountant to join their team. This is a full-time position that can be done remotely anywhere in Austin, Los Angeles, Miami, New York or San Francisco.
**Description
**The Executive Assistant reports directly to the President and provides executive-level support in a one-on-one working relationship. The Executive Assistant must be a self-starter and enjoy working in an entrepreneurial environment that follows our core values in everything we do. The ideal candidate will be able to exercise good judgment in various situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to handle confidential matters with discretion.
💡 **Interested in applying?
**🔍 **Please read/follow the next steps outlined in "How to Apply" at the bottom of this listing.
**Attention to detail is one of our core values! This is your chance to stand out :)
**To love this role, here’s the type of person you are:
**- Impeccable organization
- Ruthless prioritization
- Dogged resourcefulness
- Emotionally intelligent
- Big picture thinker - highly innovative
- Ironclad discretion
- Calm multi-tasker
- Supernatural anticipator - resolve issues before they happen
- Natural decision-maker
- Sharp analytics and negotiating skills
- Impressive sense of humor
- Lives by our core values in everything you do
**Common responsibilities include (but are not limited to):
**- Completes various administrative tasks for the President including real-time email management along with an active calendar of appointments; prioritizing, composing, and preparing potentially confidential correspondence; arranging travel plans, itineraries, and meeting agendas.
- Plans, coordinates and ensures the President’s schedule is followed and respected, creating win-win situations for direct access to the President’s time.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Reacts quickly and confidently to sum up the situation, gather the necessary info, ask the right questions, and, most importantly, act.
- Provides smooth communication between the President’s office and internal teams; demonstrating leadership to maintain credibility, trust, and support with senior management staff and all team members.
- Works closely and effectively with the President to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer,” having a sense of the issues taking place in the environment and keeping the President updated.
- Provides leadership to build relationships crucial to the team's success and manages various special and ongoing projects and tasks for the President.
- Successfully completes critical aspects of deliverables with a hands-on professional approach, including drafting email responses, handling personal appointments, research, correspondence, and other tasks that facilitate the President’s ability to effectively lead the business.
**Requirements
**- Strong organizational skills that reflect the ability to work in a fast-paced environment.
- Perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills with the ability to build relationships with team members and external partners.
- Very strong written and verbal communication skills.
- Highly skilled in Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace including Gmail, Calendar, Meet, Drive, Docs, and Sheets, along with Slack, Zoom, Adobe Acrobat, and social media platforms.
- Over five years of experience supporting C-level executives.
- Personal computer with high-speed internet access.
- Ability to work 8 am - 5 pm ET Monday through Friday.
**Bonus points if you also have:
**- Working knowledge or understanding of WordPress
- Website build experience
- Tech prowess - what other systems, apps, or plugins have you used?
**Benefits
**Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.
- Competitive Salary.
- Health, Dental, and Vision Insurance benefits for full-time U.S. employees.
- Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine.
- Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore, and more.
- Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for a vacation, stay healthy, and spend time with friends and family.
- Holidays (based on your location)
- Paid maternity and paternity leave.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
- Additional Perks such as AM Welcome Box for new team members, Yearly Anniversary Gifts, and Technology Stipend each work anniversary - including a new laptop to celebrate 5 year anniversary with the company.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks.
Want to find out even more about Awesome Motive? Be sure to take a look at our About and Contributions pages for details on how Awesome Motive has continued to evolve in order to best help small businesses grow and compete with the big guys, and how we strive to give back.
**Location
**This is a remote position - our team is spread around the globe! Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET (UTC -5). While full coverage is not a requirement, you must be available during a portion of the day.**Inclusion Statement
**At Awesome Motive, we strive to have the broadest possible view of ersity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.**How to apply?
**If all of this sounds interesting, then please submit your application!**Please clearly include the following in your cover letter:
**- Skills and experience that most closely match the position as described
- Examples of situations where your skills and experience resulted in success
- Explain what you have done in previous positions that make you the best candidate
Also note, don't forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)
We won’t be able to inidually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly.
Thanks and we look forward to hearing from you!
Design your full-time freelance career as a top freelance developer with Toptal.
Freelance work is defining developer careers in exciting new ways. If you’re passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift.
Toptal is an exclusive talent network made up of the world’s top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you’ll choose your own schedule and work from anywhere. Jobs come to you, so you won’t bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally.
As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions.
That’s why the world’s top 3% of developers choose Toptal. TIBCO developers in our exclusive network share:
- English language proficiency
- 3+ years of experience working with TIBCO BusinessWorks or TIBCO Spotfire Development required
- 3+ years of experience working with SQL required
- Creating ETL pipelines with Tibco.
- Moderate or strong experience with Informatica or IICS (Informatica on the Cloud).
If you’re interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/PdcjbN
ABOUT THE COMPANY
Advocacy Architects helps businesses and trade associations impact policy debates at State Capitols around the United States by using high touch, targeted direct marketing tactics to connect community advocates with their state legislators.
In the last few years, AA has developed a niche in the renewable energy space by offering highly effective and impactful legislative and political advocacy services. We are seeking to build an A-player team to reach more customers and expand the business.
Our core values, documented as a reflection of the values of the current team, describe the culture we aspire to build as we expand the team.
Advocacy Architects - Core Values
We genuinely care. We seek to live the Golden Rule and treat our team members and customers like we want to be treated.
We are honest. There is no place for guile or misdirection on our team or with our customers. We speak the truth and let the chips fall where they may.
We are proactive. While others are sitting around pontificating about problems, we are already working on solutions. Our team members are nimble and believe in getting solutions to the marketplace - speedily!
We check our egos at the door. As a team, we solve big problems and achieve more results through cooperative collaboration.
We set high standards for our work. As we strive to design world-class advocacy solutions, we believe in offering high quality work to the marketplace and in doing things right - the first time.
We do work that matters. While we understand there are many ways that companies can build revenue streams, we are committed to doing work that matters. We are purpose-driven, intentional and targeted.
We believe in changing the world, one community at a time. We empower local advocates to be part of the solution to community problems and help them build connections with legislative leaders who can literally change the world.
ABOUT THE POSITION
We are looking for a candidate to fill the all-important Executive Assistant to the CEO position in order to allow the CEO to focus less on day-to-day fulfillment and more on developing a long-term vision and building a team to achieve that vision.
This is a fully remote position, opened for candidates that are located in the US. This is a great mid-level opportunity for someone who's seeking a long-term position in the company with a chance to grow into a more senior role in the company (Chief of Staff).
Executive Assistant to the CEO Responsibilities:
- Manage schedule & communication for CEO
- Handle billing, payables, and receivables
- Manage ongoing projects for the CEO
- Ensure that CEO's tasks are completed
- Work with other team members and report back to CEO when needed
- Any other management tasks assigned by CEO
Requirements
Key Requirements for the Position**:**
- Strong at organization, time management, and analytical skills
- Outstanding ability to think creatively, strategically, and identify and resolve problems.
- Excellent verbal and written communication skills
- Ability to work within a team and independently
- Ability to keep others on task even when extremely difficult
- Working knowledge of legislative and political advocacy is a plus but not necessary
Education and Experience Requirements:
- Bachelor's degree in business, marketing, or a related field is preferred, but not required
- Prior experience as a Personal Assistant or Executive Assistant is a plus.
- One year of experience in phone, e-mail and in-person etiquette.
- Prior experience in managing calendar applications (Calendly)
- Experience booking travel and handling travel logistics is preferred but not required
- Knowledge of appropriate software including: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Adobe Acrobat and Quickbooks.
- Presentation skills in Microsoft Powerpoint, Canva and Loom.
- Ability to learn and implement new and unfamiliar software and technology.
Benefits
COMPENSATION FOR THE POSITION
- Base pay varies on experience
- 1st year base pay range: $45,000-60,000
- Performance Bonus opportunities above base pay
- Holiday Schedule and Paid Time Off - after 90-day trial period
Benefits that will be available after 90-day trial period
- Health insurance
- Dental Insurance
- Life insurance
- Vision insurance
HOW TO APPLY FOR THE POSITION
This position will be closed as soon as we find the perfect match, but we are committed to taking as much time as it takes to find the right person for this role.
Please read the description carefully and take your time to submit a high-quality application that stands out. If you apply, the Advocacy Architects team will respond promptly and keep you updated throughout the process.
As part of the hiring process, expect to make the following commitments:
1. Fill out a short application form and upload your resume.
2. Record a short introduction video so we can get to know more about you.
3. Complete about 45-60 minutes of role test tasks and several personality profile tests (Kolbe A and 16 Personalities).
4. Attend several video and in-person interviews where you will have the opportunity to talk more about how your previous experience would help you excel at the position.
Applications are only accepted through this online application (Click "Apply for this job" button).
If you have any specific questions about the position, please contact us using [email protected].
DO NOT SEND YOUR RESUME TO THIS EMAIL.If you love writing and want the freedom and flexibility to write from anywhere in the world on a schedule that suits you best, then keep reading!
Marker is expanding our fast-growing remote-based team of writers, and applications take mere minutes.
First, a little about us. We sell articles to agencies, publishers, small businesses, web developers and everyone in between. These businesses are calling out for accessible written content to use on their social accounts, newsletters, blogs and websites, and here's where the power of your writing skills is needed now more than ever.
Write about bestselling topics including food & drink, travel, beauty, business, lifestyle, education and more, whatever topic you're passionate about, there's a buyer out there for your work.
Click the link to sign up and our team will review your application within 48 hours: https://bit.ly/3Eb6lTP
We look forward to hearing from you!
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
You are an experienced Customer Success professional with superior relationship management and team development skills, intent on growing customer accounts and overall net revenue retention to help a tech organization achieve its mission. We’re EngagedMD and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to make life easier for clinics and patients alike as we scale.
You’ll manage a team of Customer Success Managers and Customer Support Specialists, serving as a point of escalation, leading them in their day-to-day work, and helping them develop and grow professionally. You’ll also be responsible for setting and executing team strategy, creating new processes, and improving existing processes, all with an eye towards scaling the team and achieving team, group, and company revenue goals. You will have the opportunity to closely collaborate with other leaders in our Fertility Group to ensure an exceptional, integrated experience for all of our clients.
This fully remote role reports to the Head of Fertility and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.
What You’ll Do
- Partner with the Head of Fertility to ensure an integrated client experience across multiple lifecycle touch points
- Create concrete quarterly objectives for the team and similarly create the strategies required to achieve them
- Lead the Customer Success team to execute on strategies to drive additional revenue generation by optimizing product utilization and cross-and-up selling our existing accounts
- Build strong relationships with key stakeholders at our client sites, including standalone clinics and our enterprise clients
- Get deep with available data, and build capacity for additional data gathering, such that you and your team can make informed, data-driven decisions
- Partner with our product teams to design roadmaps for rolling out new product offerings to our clients, ensuring that clinics and networks continue to get as much value from the EngagedMD platform as possible
- Communicate the needs of our clients to the product teams by openly sharing enhancement requests, bugs, and customer feedback
- Lead the Customer Support team to provide the highest levels of customer technical support
- Mentor, develop and coach a team to achieve their professional and team goals
- Create success strategies for our enterprise clients as they grow/evolve in a rapidly changing industry
What You’ll Bring
- At least 5 years of experience in SaaS Customer Success and at least 3 years of experience leading teams in Customer Success
- Prior experience managing and leading Customer Success Managers
- Experience building teams with a passion for providing mentorship, coaching, and development of the team
- An ability to model EngagedMD’s core values and action principles
- Prior successful experience working remotely with distributed teams
- A mission-driven orientation to all you do
- Superior written and verbal communication skills
- Ability to thrive in a small, fast-paced organization
- Bachelor’s degree or equivalent career experience
It’s Also Nice If You…
- Have at least a passing familiarity with the fertility and/or healthcare industries
- Have worked with a highly dynamic client base in the past
What We Offer
- Competitive compensation and equity
- Medical, dental, and vision coverage heavily subsidized by the company
- Open Paid Time Off
- Paid family and medical leave
- Generous paid holidays
- 401(k) retirement savings plan
EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.
**You Only Need To Be Good At One Thing To Secure This Well-Paid, Flexible, And Stable Side Income Opportunity…
**You need to be good at writing. But there are a lot of reasons for you to jump at this opportunity.
Let me explain.
We help small businesses compete with large corporations for exposure online. Normally the giants have a huge advantage, but we level the playing field.
We do this by publishing content about our clients on some of the biggest sites online.
We've been incredibly successful at this. More and more companies want to work with us so we need to publish more and more content.
And that's why we need your help! You'll be writing our clients' company announcements and describing their products.
But what's in it for you? Why would you want to write for us?
**4 Main Reasons To Start Writing For Us
**1. Awesome Side Income
I don't have to tell you that great side income opportunities don't come around that often. But this is one of them.
Most of our writers earn between $800-$2000/month working part-time. Working at a moderate pace, that's over $18/h. And some of our writers are able to make as much as $30/h.
2. Flexibility You've Been Looking For
We don't have any expectations for the amount of work you'll do. It's 100% up to you. This is perfect if you need extra income but have other things going on besides this job.
And you can do the job at any time that's convenient for you. Set your own hours and work at your own pace.
3. Stability You Can Count On
One of the worst things about writing jobs is that you always have to hustle to get new clients. This won't be the case with us. There will always be more work available if you want it.
Our writers love that. No wonder they stay with us for years.
4. Get The Training You Need
We do expect your English to be bullet-proof. And you'll need some writing chops to get this job. But outside of that, we'll provide all the training that you need.
Not only will you earn an excellent income, but you'll also get marketable skills that you'll use throughout your life.
**Here's What We Expect From You
**- You are able to write in an easy-to-understand, smooth-flowing style.
- Your writing doesn't have spelling or grammatical errors.
- You always meet the deadlines you commit to.
- You are willing to work with editors and receive constructive feedback on your work, especially in the early stages.
- You are able to adjust your writing style between casual and more formal.
- You are ready to be part of a welcoming, supportive team of fellow writers.
- Experience writing press releases or online content is helpful but it’s not essential
**How To Apply
**Fill out the application form on this page.
It is critical that you use the word “banana” in the “Why are you applying for this job” section. If you don't, your application will be automatically rejected.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)
Aha! is a very different type of high-growth SaaS company. We are self-funded, highly profitable, and 100 percent remote. We provide the world's #1 product development software so teams can build products that customers love. More than 600,000 product builders use our suite of tools which includes Aha! Roadmaps,Aha! Ideas, Aha! Create, and Aha! Develop. And they rely on our training programs via Aha! Academy to become product development experts. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.
**
Our team**Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.
- We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love.
- We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers.
- We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves.
- We exchange value: We do not have any salespeople and we focus on what is best for the customer.
- We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)
- We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems.
- We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.
**
Our customers**We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, SAFe®, and hybrid approaches that our customers depend on.
Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from our customers along our journey together.
**
Your experience**You work hard and have a history of making a positive customer impact. You thrive in a fast-paced and high-growth technology company. You are happiest when you are working directly with customers together with a team of high achievers like yourself. You definitely have worked as a product or technical project manager, but realized that you prefer helping people to writing requirements. Showcasing advanced technology to sophisticated customers energizes you. You also have:
- 3+ years experience defining, managing, or launching new functionality at a growing software or technology company
- Used a detailed go-to-market process to achieve product and business goals
- Learned complex software applications and workflow methodologies
- Written clear instructions to answer questions and explain best practices
- Independently resolved hard challenges
**
Your work at Aha!**This role is for product managers who prefer to work with customers more than working with developers. The Product Success team provides consultative support for the world's best known and most innovative companies. If you want to answer support requests, conduct demos, and share best practices this role is for you. Your responsibilities will include:
- Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
- Delivering responsive customer service using our proven frameworks
- Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
- Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
- Helping customers integrate Aha! software with their existing tools (e.g. development systems)
- Sharing customer feedback internally
- Testing new product functionality as needed
- Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations
If this sounds appealing, we would love to hear from you. (A real human reviews every application.)
**
Grow with us**Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.
- Generous salary with annual profit sharing for all
- Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums
- Up to 200 hours of paid time off a year to spend however you want
- 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
- Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
- Aha! contributes a percentage of your total compensation each year towards your retirement
We are building a distributed team, and you can work from anywhere in North America, the United Kingdom, Ireland, or Australia for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!
Diversity
We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about ersity and inclusion at Aha!
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
**
Intro**Come work as a Client Success Manager, working with some amazing people, where you’ll identify client needs alongside our SiteCare services manager, identify potential solutions, and carry out all client-facing communication for various project sizes.
**
About SiteCare**SiteCare’s Client Success team helps businesses manage, maintain, safeguard, and improve their websites.Client Success Manager
We’re looking for an organized and detailed-oriented technician with 3+ years of WordPress Support Experience. It’s a remote working position, so you’ll have the flexibility to work from wherever there is a fast internet connection.You’ll need to be available from 9:00am – 5:00pm Eastern Time.
You’re great working with clients, you like keeping information and data organised, you’re good at knowing what is important vs urgent and can manage project queues alongside a client services manager and development team.
**
Requirements and Duties:**Be the first responder for inbound client communication with the ability to identify what’s needed, set clear expectations with the client, and plan the work needed with the client services manager and development team.
- To provide a first-class service to our clients.
- Create quotes for work that’s needed and getting approval from clients for that work.
- Determine what exactly is needed to fulfill the needs of a client request.
- Communicate frequently and effectively through project management and help desk tools both internally and with clients. We use Front, Slack, and ClickUp.
- Ask smart questions to get to the root of the challenge of work that’s needed for the client.
- Post status updates from clients to our internal team
- Communicate findings and project progress from our development team back to clients
- Present information in both directions in the most accurate and clear way possible.
- Be as concise as possible without leaving out important details.
- Leverage screen capture and video capture tools to more effectively and clearly communicate specific issues a client may be facing, or to more clearly show our development team the work to be completed.
- Uses best practices for performing all tasks related to client communication and services.
- Coordinate multiple ongoing maintenance and development tasks with budgets between $150 to $5K, or more.
**
WordPress Experience**Some common skills that will help you excel in this role:
- The ability to differentiate between urgent and important.
- Expert written communication skills.
- Ability to speak with clients on the phone or via Zoom.
- Experience migrating WordPress websites from one web host to another, including complex membership and eCommerce websites.
- Experience troubleshooting and diagnosing issues related to SSL, WordPress configuration, plugins, themes, and related updates.
- Experience with SFTP, SSH, WP-CLI, Buddy, and Git.
- Have familiarity with the WordPress web hosting landscape.
- Have a clear understanding of DNS and domain configuration.
- Experience with WordPress page builders such as Gutenberg, Elementor, Divi, and Visual Bakery.
- Experience with Git, Learning Management plugins, eCommerce plugins, and Membership plugins
**
Personal Skills and Attributes:**- You have strong communication skills. This means your grammar, spelling, tone of emails and verbal communication skills are excellent.
- You have no problem picking up the phone and calling a client to get to the bottom of a problem when the need arises.
- You’re highly organized and always looking for productivity shortcuts within Hubspot, ClickUp, and Front.
- You can break complex problems into task-level items.
- You can recognise patterns and can identify gaps in processes, including ways to improve current workflows.
- You thrive on best-in-class customer support and you’re continually anticipating upcoming client requests or needs of the team.
- You can work your way through problem resolution and website troubleshooting.
- You look for opportunities to take on increased responsibilities at the company.
**
Benefits of working at SiteCare**- A market-related salary based on your experience
- We’re a fully remote team with team members located in the US and South Africa.
- Work from wherever you have access to a fast internet connection.
- Quarterly profit distributions
- Quarterly personal development stipend of $200
- A technology stipend of $2000 for all new hires and a $2000 refresher stipend every 2 years.
We are looking for an Analytics Engineer to design, develop, maintain, and troubleshoot SQL data models. The salary for this position is €62,000 annually. You can work **from anywhere in the world.
****
About the Team**We are a global team of 100+ awesome people working from over 40 countries around the globe. We hire globally, you work locally—in the heart of London, a beach outside of São Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.
**
The role**As an Analytics Engineer, your main responsibilities will be to:
- Design, develop, maintain, and troubleshoot complex SQL data models in dbt
- Ensure quality of data sources by writing tests, debugging data inaccuracies and inconsistencies
- Collaborate with business stakeholders and the analytics team to design and develop end-to-end solutions — while balancing business requirements, cost, security, and performance
- Produce automated reports on top of a data warehouse.
- Participate in code reviews to promote a high standard of work across the team
- Develop our internal tools, processes, and workflows to help us deliver more efficiently to business stakeholders
**
About You**- You have 2+ years of experience in analytics or a similar role that involves generating insights for business stakeholders, exploring data, SQL data modelling, and statistical analysis.
- You have 1+ years of hands-on experience with dbt and a modern Data Warehouse like BigQuery or Snowflake.
- You can extract requirements from even the most complex of business questions. You know how important iterating on analyses is, to stay close to business needs.
- You have strong instincts and judgment about business implications of data analysis, as you collaborate with business stakeholders at all levels of seniority to understand their data needs.
- You are comfortable working with git, SQL, python, and dev environments You pride yourself on writing performant, easy-to-read SQL.
- You know how important QA and building trust in data is.
- You care about details and have a mature attitude to documentation, security, and process — all of which are important and inform everything we do.
- You have worked in a SaaS, product or e-commerce company before.
- You write and speak English well. You prefer to over- vs under-communicate. You like transparency, openness, and asking questions.
Bonus points for:
- Deep experience in one or more business domains (e.g. marketing, product, growth, sales). You understand how to drive value in these domains.
- Experience with our analytics stack (Prefect, Airbyte, dbt, BigQuery, Looker, Heap, Hex) is ideal. We're open to considering candidates that have experience in other cloud warehouse-focused analytics tools.
**
Benefits**- Freedom to choose when and how much you work - we only measure results
- 24 days of paid time off a year, plus your local holidays
- In-person meetups for team-building (expenses covered)
- 4-6 weeks paid sabbatical (depending on the tenure)
- Laptop budget up to €2,500 and it renews every 3 years
- €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
- €250 per month for co-working space membership and/or internet service at home
- €4,000 per year contribution to use for training, workshops, and conferences
- €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
- Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)
DESCRIPTION:
SiteCare is looking for an intelligent, motivated, and passionate Paid Media Analyst to join our team.
The ideal candidate will have a strong foundation of knowledge related to paid media channels (including search and social media) and concepts as well as experience working in the digital marketing industry.
The candidate should also be results driven, ambitious, organized, articulate and a self-starter. The Paid Media Analyst will be responsible for developing, implementing, and managing paid media strategies that meet client goals across platforms.
This is a full-time, fully remote position and compensation is dependent upon experience.
For the Paid Media Analyst team member to succeed in this role, they must embody SiteCare’s four company values in their day-to-day work:
- Obsessive Communication
- Deliver 101%
- Empower Others
- Endless Improvement
DUTIES:
- Take an active role in developing digital paid media strategies for SiteCare’s clients that support their overall digital marketing program
- Translate client KPIs and goals into strategic recommendations for clients across paid media channels
- Conduct audience, keyword, placement, and platform research to help inform paid media strategies for SiteCare’s clients
- Develop and launch campaigns on Google Ads, Bing Ads, paid social and other ad platforms
- Designing creatives for related ad campaigns across multiple platforms
- Optimize paid media campaigns on an ongoing basis, including bid optimization, landing page recommendations, analyzing search query reports, and creating or updating ad copy, messaging, and/or imagery
- Manage budgets to ensure accurate pacing towards client budgets on an ongoing basis
- Create monthly and quarterly reports for clients that include analysis of campaign performance along with strategic recommendations for continual improvement
- Provide recommendations for new account opportunities, including taking advantage of new platform features/capabilities or testing new platforms, channels, or technologies
- Present reports, deliverables, and strategy presentations to clients, both on calls and virtual in-person meetings
REQUIREMENTS:
- Google Ads certified (including Fundamentals, Search, Display, Video, Shopping, Mobile)
- Bing Ads certified
- Google Analytics certified
- Working knowledge of paid search and paid social concepts and platforms
- Strong written and communications skills
- Excellent copywriting and grammar skills, especially for U.S. audiences
- Knowledge of SEO is a plus
- Strong proficiency in Excel and PowerPoint/Keynote
- Strong attention to detail
- Excellent communication skills, both in casual and formal scenarios
- Marketing background with an emphasis on digital and paid media/advertising
- Knowledge of HTML and User Experience (UX) is a plus
**
BENEFITS:**- A market-related salary based on your experience
- We’re a fully remote team with team members located in the US and South Africa.
- Work from wherever you have access to a fast internet connection.
- Quarterly profit distributions
- Quarterly personal development stipend of $200
- A technology stipend of $2000 for all new hires and a $1200 refresher stipend every 2 years.
This is a fully remote position to join an awesome team, passionate about building something special.
*Responsibilities**\Constructing visual and written content for gaming and crypto around pre-determined content pillars
*Accountable for the local planning, creating, managing, and reporting of content and campaigns in social media and activities with our Marketing Director.*Work with our Marketing Director to manage Twitter, Instagram and Facebook Page.*Discover, enrich, automate outreach, and respond to crypto and NFT niche influencers from all corners of the world.*Build unique outreach templates and stay organized with influencer responses, negotiation, agreements, and payments*Identify and measure key KPIs and metrics to continuously improve performance*Report key metrics in stand-ups with internal team and clients*identify new digital marketing opportunities and trends*Meme curation, repurposing, and production of original content.**Requirements:***Excellent written and verbal English.*Experience with drafting compelling, concise, persuasive and error-free posts.*Familiarity with the gaming industry, Defi, Web3, blockchain, and Crypto projects*Experienced navigating Reddit, Twitter, Instagram and Facebook.*2 + years managing social media accounts across many channels*2+ years of social media scheduling tools such as Later, Buffer, Hootsuite, and more.*Experience using project management tools such as Asana etc.*Proficient image editing (photoshop, canva, etc)We’re looking for a wide range of creative skills.
If you are interested in our job offer, please submit your resume and a portfolio of images, video, and links to your writing with a lemon emoji in the email subject. Applications will be processed in confidentiality. All qualified candidates will be invited to an interview.
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Why this role exist
We are looking for a Sales Supervisor, who will be reporting directly to the Head of Sales and will help in managing the day-to-day operations of the sales team.
What are your responsibilities:
- Develops and implements company sales plans
- Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.
- Develops and implements B2B team sales plan based on the provided goal.
- Establishes sales objectives by forecasting and developing annual sales quotas for the sales team and projecting expected sales volumes and profit.
- Maintains sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
- Completes sales operational requirements by scheduling and assigning employees and following up on work results.
- Regularly creates reports of weekly, quarterly, and annual sales goals and their progress for key management
- Develops sales team, including recruitment, supervision, and performance management.
- Maintains sales team job results by training, counseling, and disciplining employees.
- Plans, monitors, and appraises job results.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contributes to team effort by accomplishing related results
Requirements:
- Experience required - 3+ years of sales management experience
- 5+ years of B2B Sales experience
- B2B Sales experience targeted towards small to medium size businesses preferred
- Experience working with an offshore sales team a plus
- Experience working in a startup environment
- Exceptional written and verbal communication skills
- This position is open for Argentina-based candidates only
Your superpowers are...
- Meeting sales goals
- Negotiation skills
- Selling to customer needs
- Motivation for sales
- Sales planning and KPI formation
- Process-oriented
- Building relationships
- Coaching
- Managing processes
- Market knowledge
You should apply if...
- You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
- You are hyper-organized.
- You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
- You are an over-communicator.
- You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, get familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern reporting tools), and the ability to communicate (and often over-communicate) well in writing.
- You love learning new things. Whether you learn best through reading, listening, doing, or exploring, you’re perpetually curious about the world and work around you and always trying to level up your personal and professional life through self-directed learning
Do you speak in emojis and memes and have lighting-fast thumbs and fingers? Are insatiably curious and are always researching on YouTube or asking friends a million questions? Stop here. It looks like we have the job for you.
We at Photobooth Supply Co are searching for a charismatic Inside Sales Photo Booth Strategist to join our team. You will be responsible for answering inbound sales chats and the occasional tech support request. Your mission will be to help aspiring entrepreneurs achieve their goals by creating creative, profitable, and personal business plans. That's why we internally call this position a "Photobooth Strategist!" To do that, you must have an excellent sense of entrepreneurship, curiosity, good work ethic, and adaptability.
**Weekly schedule- Monday-Friday 8:30am-5:30pm PST **
Acts
- Respond to inbound calls, requested calls, pipeline calls, live chat, and e-mails from prospective customers
- Schedule and lead live product demos with prospective customers
- Track customers with our CRM
- Travel to trade shows
Goals
- Increase lead to customer close ratio
- Decrease sales cycle length
- Hit daily, weekly, and monthly metrics and goals
Requirements
- Inbound Sales
- Outbound Sales
- Account Management
- Hubspot / Sales CRM
- iOS
- macOS
- Windows
- Photography
- Entrepreneurship
Benefits
🏥 Health Benefits
👴 401K for California Based Employees
📚 Education Stipend
💻 Remote Work
💰 Bonus Plan
🏝️ Annual Retreat
✈️ Generous PTO and Holiday Schedule
💼 Quarterly Financial Meetings
📊 Open Book Management
💪 Intimate Team
🧑💻 Work from Home Stipend
**
US Expat Tax Accountant (CPA, EA or JD) Independent Contractor**Location: Remote
Greenback Expat Tax Services was founded and is run by US Expats. We help American’s living abroad get and stay compliant on their US tax obligations. We are a highly energetic, positive, and resourceful team working virtually across the globe. We believe that executional excellence is the key to success. We are currently seeking Expat Tax Accountants (CPA, EA, or JD) to work as Independent Contractors with us.
At Greenback, we provide our US Expat Tax Accountants (CPA, EA, or JD) with the tools that they need to be successful and we bring our clients to them so that they can focus on preparing expat taxes and providing exceptional customer care! This is ideal for any experienced accountant who does not want to do the marketing, operations, or billing required to grow a practice.
This is not a traditional remote accounting JOB, it’s a business built on our platform. You would work with Greenback clients as an independent contractor and are paid for the clients that you complete. This role is ideal for US Expat Tax Accountants (CPA, EA, or JD) who love the idea of their earning potential being tied to their inidual accomplishments, are obsessively organized, and have a natural flair for customer care.
**What we’re looking for:
**- CPAs, EAs or JDs (with LLM in Taxation) with at least three years of experience preparing US expat tax returns, including specific experience with the additional forms and schedules required for expats (1116, 2555, FinCen 114,5471, 3520, etc.). Business tax preparation (1065, 1120, 8865, 5471, 5472, etc) experience is a big plus!
- As an independent contractor you will managing your own schedule and workload. There are no set hours- you get paid for the work you do and your results. You take on as many customers as you choose.
- People who see technology as an enabler and embrace it fully. We use state-of-the-art systems (Salesforce, Box, ProSeries, and Lacerte).
- Accountants who are extremely organized, especially in managing around deadlines. This is a deadline-driven business, so anyone who gets frazzled near a tax deadline or disorganized will struggle.
- Strong attention to detail.
**Why work with Greenback?
**- Again, this is not a traditional 9-to-5 accounting job – you are independent. There are no set hours, you work directly with clients on our platform and your earnings are based on your results.
- No office/no commute. You have the ultimate flexibility to decide where you work from and when you work – beyond even your standard work-from-home accounting job. Want to spend tax season in your home office and the slower season working a lighter load from Mexico, Bali, or the coast of Spain? Many on our team do just that!
- You get paid directly in proportion to how many tax returns you complete and the service you provide. Your earning potential is unlimited and a good number of the accountants on our team earn six figures. If you’re ambitious, have high expertise in US expat tax prep, work hard, and stay organized, this is a great opportunity for you.
- This remote accounting job is an ideal fit for people who are happy to work on their own, but don’t want to manage the business logistics like marketing, customer acquisition, billing, customer service, etc.
- We’re maniacal about customer care. We expect everyone to have an experience with us that makes them want to go straight out and tell their friends how wonderful Greenback is. Accountants who feel that’s important thrive with us and love how happy their customers are at the end of each tax season.
- You will have access to a peer group of 40+ accountants that are the best in the industry regarding US expat taxes and customer-centricity.
And the best news is- we’re hiring!
To apply, take the following steps:
- Fill out our online assessment (see link below!)
- Attach to the online form not only your resume/CV, but also a cover letter
We will follow up with all candidates within five working days with the next steps.
Burada is growing our team! We are hiring a Marketing Manager to lead our initiatives to grow our business. This role will require you to step out of your comfort zone, grow, and expand. As a leader of a team of contractors and agencies, you will be required to have the experience and creativity to manage all aspects of our marketing campaigns.
About Burada
At Burada, we build Social SaaS products that people love to use! Our two flagship SaaS products have had over 150,000 customers. These products help our customers build, manage and automate their online communities. And as a result of our relentless pursuit of customer satisfaction and innovative solution design, our products change our customers' lives each and every day!
About Our Team
We are a small 100% remote team by design. Our team of 18 is spread out through the US and Eastern Europe, and we need more great people to join us. We are an easy going team, and we also operate with high intensity. We believe in product led growth, and have mastered the art of building amazing SaaS products!
Our Founder
Daniel Burge is the Founder and CEO of Burada, which specializes in creating social SaaS products that are enjoyed by over 150,000 customers worldwide.
Being an entrepreneur at heart, as well as a technical founder, Daniel began his career in the late 90’s building some of the first web applications deployed in Southwest Missouri. One of his early accomplishments was building the first online classified ads systems in partnership with a major ISP. Later he built one of the first online college course registration systems for a local college in Missouri. From there, he has gone on to help many companies create amazing software systems that help automate their business, including consulting with the United Nations on one of their largest digital initiatives.
In the last five years Daniel has switched his focus completely to online social and community software. One of his SaaS products reached 1000 paid subscribers within just 30 days, and has gone on to serve over 150,000 customers. Daniel’s passion to innovate continues to generate new opportunities as he looks forward to the future and to building more software that changes people's lives.
About The Role
This role reports directly to the CEO/CMO. You will need experience across multiple marketing channels and concepts in order to perform well in this role. You’ll gain more experience in 1 year with this role than most people will gain in 5 years who are stuck in one marketing silo. Here are some examples of what you will be doing:
- Own and report on the marketing KPI’s, your key metric is New Free Trials.
- Manage agencies running our Facebook, Google, and other ad accounts and help them drive results.
- Manage our affiliate programs with over 3000 affiliates.
- Perform partner outreach to develop new influencer and affiliate channels.
- Understand our analytics, conversion rates and metrics.
- Build new marketing campaigns, funnels, offers, info products, lead magnets, etc.
- Manage our content writer and authority marketing, aka blog content.
- Manage our new podcast marketing initiatives.
- Develop customer testimonials and case studies.
- Repurpose our content across channels.
- Ensure that our website looks great, converts well, and stays on brand.
- Manage and ensure that our social media content is coordinated and published.
- Select, hire and manage contractors, and agencies as needed to fulfill the marketing projects. As we grow, bring these functions in house as necessary.
- Conceive and execute any new marketing initiatives required to move your key metric.
About You
- You must have a breadth of experience across a variety of online marketing. You are a generalist, with deeper experience in a couple marketing disciplines.
- Excellent English writing and communication skills.
- Available from 10AM to 2PM US Central time for coordination and meetings.
- At least 3 years of experience in a similar role
- Experience in a SaaS company OR in the online coaching/consulting/community/course building industry is preferred.
- You are a lifelong learner. Anything you don’t know you can learn. You learn for the fun of it.
- You are very organized and detailed.
- You understand numbers and aren’t afraid of them.
- You are comfortable and know your way around the common tools, e.g. FB Ads, Google Ads, Analytics, HotJar and similar, email marketing tools, etc.
- You are highly motivated and have a high energy level. You understand how to operate with intensity. You are a self starter, and are biased toward action.
Benefits
- Full time, fully remote!
- Work from anywhere you want.
- Competitive salary based on your location and experience.
- Asynchronous culture - We are predominantly asynchronous, with weekly planning meetings and other one off meetings as necessary.
- Flexible vacation - Take the time off you need to restore yourself. Don’t be excessive. There’s no firm rules here besides making sure the numbers don’t suffer.
- Profit sharing plan - It’s in the works for 2023.
- Training - Any training you need to excel will be provided.
- Mentorship - We’ll find a mentor for your role to help you take it to the next level.
- Health - In the US we’ll provide you with insurance through our corporate plan. Outside the US you’ll technically be on contract and will have to source this locally.
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Description:
As our Manager of the Services engineering teams at Paymentology you'll be working closely with the Product team in order to enable your software engineers to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.
The Services engineering team groups those teams providing a shared service either to the other Engineering teams (QA, Tooling, Release Manager) or to other teams within the company (Implementation Support, Developer Experience, Migrations).
What you get to do:
- Manage teams of engineers across multiple projects within a product group
- Hold regular one-on-ones and career growth conversations with your team leads
- Collaborate effectively with Product to influence the roadmap and prioritize projects
- Lead large, complex projects; breaking them down into smaller tasks and working with product managers and other engineers to drive those tasks to completion
- Effectively present insights and influence outcomes with key stakeholders at all levels to support meaningful impact to Paymentology's business (e.g., Product, Operations, Engineering, Legal, Executives, and other cross-functional teams)
What it takes to succeed:
- 6+ years of technical experience in the Card Payment industry with at least 3+ years of managing people
- Good working knowledge of Release Management/QA methodologies and practices
- Ability to connect the dots beyond a singular task/project to understand the implications for the team, product, and business, not only focused on your own work
- Exceptional engineering skills and experience with architectural patterns of large, high-scale applications
- Experience managing data-intensive applications with high reads and writes in production environments
- Excellent communication and presentation skills
- Ability to advocate for your teams, provide support and remove obstacles to keep them focused
- Influence/Drive all stages of the process from feature inception through to deployment and optimising for scale
- Ownership of payments processing flow and working with the Product team to agree on ongoing prioritisation of features, helping shape the future of the platform
**
What you can look forward to:**At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
**Description:
**As a Release Manager at Paymentology you'll be working closely within the Engineering team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.
This position requires the ability to develop high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining technical trade-offs, technical complexities and design options so Paymentology can make informed decisions.
What you get to do:- Work within a remote team distributed throughout the world
- Make things simple for ourselves and our customers
- Work closely with members of our agile delivery team including development and QA teams to plan the deployment of our digital services
- Contribute to the continuous improvement and automation of our release management processes
- Manage the release notes for both internal teams and external stakeholders.
- Maintain documentation related to procedures on build and release, notifications, and dependencies
- Establish release schedules, tracking, and control procedures
- Troubleshoot deployment failures with the wider delivery team
- Work with our DevOps team to identify potential problems within our CI/CD pipeline and delivery process
- Co-ordinate releases, including any planning and change controls needed
**What it takes to succeed:
**We're looking for people that meet the following:
- Strong experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines, e.g. GitLab, GitHub, Jenkins
- Previous Experience as a Release Manager
- Be dynamic and have worked across large projects within fast paced environments
- An excellent communicator, have great people skills, in technical and non-technical contexts
- Have good knowledge of Change Management, Problem/Incident Management processes and tools
- Have experience in managing deployments across various technologies
- Experience with cloud providers an advantage
- Good working knowledge of Java build tools (Maven/Gradle)
Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.
Flexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to better align with colleagues for the scope of specific projects.
What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.