We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost

Requirements

• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• High school degree or equivalent

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

**

• Contact SugarCRM’s customers to maintain, renew, and grow existing accounts
• Act as a valuable liaison between SugarCRM partners and the business
• Accurately forecast and close renewal business
• Provide post-sales account management to ensure successful adoption and usage
• Work closely with the Customer Support team to ensure customer satisfaction
• Drive and close add-on product sales to existing customers
• Perform New Customer Orientation demonstrations via Web-based meetings
• Work closely with Operations and wider management to improve business processes

**

• 3 + years of experience of managing customers and selling over the phone
• Proven experience in managing a territory and sales pipeline
• Track record of consistently exceeding quarterly/yearly sales quotas
• Excellent verbal and written communication skills in English
• Strong time management skills, organizational skills, and attention to detail
• Self-starter and ability to work in a rapidly changing environment
• Ability to understand CRM technology and successfully communicate it to our customers

**

• Fluency in English and Italian (or other European Language)
• Degree or equivalent education

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that ersity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

- UK Pension Scheme

- Private medical and dental insurance

- Health &Wellness Reimbursement Program

- Unpaid sabbatical leave

- Educational Resources - Career & Personal Development Program

- Various discount programs (i.e. travel, virtual exercises classes, etc.)

- We are a merit-based company with many opportunities to learn, excel and grow your career!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

As the Senior Product Designer at HiveMQ, you’ll be an integral part of the HiveMQ Cloud team and, working closely with other disciplines, create user-centered digital experiences built upon user research, strategy, and strong design methodology.  Furthermore, being the first UX designer to join, you will have the opportunity to establish and shape the Design discipline at HiveMQ. 

Ultimately, as a seasoned design practitioner, you’ll stay abreast of the latest trends in User Experience Design and Research, bringing insights and a fresh perspective in a hands-on role in creating experiences that matter.

**

• Establish UX Design as a discipline at HiveMQ
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization. 
• Design and implement experiments to improve user experience along the HiveMQ Cloud self-service customer journey 
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
• Learn everything about MQTT, related ecosystem of technologies, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users

 **You have…

_

• A minimum of four years of experience working as a UX Designer, at least some of it spent on a complex technical product, with a proven track record
• Mastery of UX design – including Information Architecture, Wireframing, Prototyping, and Design Systems
• Empathetic listener attitude and possess exceptional information architecture and UI design skills
• In-depth understanding agile product development workflow and have experience working in a cross-functional team in a product-led growth setup
• Methodical approach to usability and handling complexity at scale
• In-depth understanding and experience with product-led growth model 
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong data analysis skills and design facilitation skills
• Effortless communication and presentation skills
• Natural leadership and collaboration skills 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

At HiveMQ, our customers come first. Thus, as a Product Manager, being an integral part of the HiveMQ Cloud Platform team and working closely with other disciplines, you will discover and deliver new features that delight our customers. In this role, you will work cross-functionally to determine how our users interact with our SaaS offering and run discovery to nail down user problems, needs, and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Together with your cross-functional team (Developers, SREs, QA, PM) own the HiveMQ SaaS Platform
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success, and professional services teams and facilitate the influx of product insights from the field

**

• 3+ years of experience as a Product Manager for a SaaS product
• Experience working in teams with a strong SRE culture
• Experience with cloud native technologies stack 
• A passion for distributed technologies and IoT with a learning mindset and proven discovery skills
• Outstanding interpersonal skills and deep empathy with your users
• Proven customer/stakeholder management skills
• Proven strategy formation/alignment skills
• Strong analytical/data-driven mindset
• A technical background (software development experience) is a plus

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Hi, thanks for reading about our Customer Support Specialist opportunity! We're glad you're here.

We're Knack, a code-free platform used by thousands of customers — from non-profits to the world’s biggest companies — to easily build custom apps, workflows, and databases.

Our Customer Success team is about much more than just responding to customer issues. As a Customer Support Specialist, you are in the best position to understand how our customers find value, how they use our product, and where they struggle. A big part of this role is to make that knowledge count by helping us figure out how we can make our product and their experience with Knack — amazing.

We’re looking for an empathetic and patient person that enjoys solving tricky customer problems while looking for ways to improve customer experience in the long-run.

Knack is a 100% remote company, with a flat, consensus-driven culture. That means a huge amount of autonomy and ownership to define your work and impact, and the opportunity to have a major impact here is a huge one.

We also emphasize the journey over the destination. We're looking for applicants that are opinionated about what matters to them, and want to join a fun, passionate, close-knit team of high-quality human beings that above all enjoy working together. Hopefully, that's you!

•  You’ll guide customers through learning to use Knack and help them to troubleshoot issues through email and our in-app messenger.

•  You’ll improve our product by gathering customer feedback and, over time, recognizing patterns and areas where customers are struggling that we need to address.

•  You’ll advocate for our customers and work with our product team to help them understand what changes should be prioritized.

•  You’ll help improve our knowledge base and other support materials by writing, creating, and updating content, and by making suggestions for new support content.

•  You’ll help improve our internal support team resources, including writing canned responses, adding to our internal knowledge base, and making suggestions for improving processes.

•  You’ll be the face of the company. Our customers interact with our Success team more than any other team in our company. When our customers think of Knack, they will think of the experiences they have with you.

• *Here are some of the "must haves" to be successful in this role:**

•  You’re patient, empathetic, and enjoy working with customers. You don’t just want to resolve an issue. You get a kick out of making a customer’s day better and putting them at ease.

•  You have at least one year of experience in a customer support role for a web-based, technical product and you provided support through email (chat support would be a bonus). You’ve been in the trenches and understand both the incredible value that customer support provides and the work that it takes to give customers a great experience.

•  You enjoy solving new problems every day and won't give up if you don't find the answer right away. Our product is very robust and it's not the kind of product that you will learn everything about in a month, year, or 5 years. So if you like challenges and puzzles, keep reading.

•  You’re always on the lookout for ways to make things better for customers and you’re willing to advocate for those changes.

•  You have excellent written communication skills. You can break down complex topics into easy-to-follow guidance while being friendly and professional.

•  You have experience with writing or creating help content (i.e. articles, videos, etc.) and understand best practices for doing so.

Here are a few other hints that you might be the person we’re looking for (you match up with a number of these):

•  You have a sense of humor, a sense of humility, and take your work much more seriously than you take yourself.

•  You have experience supporting a highly technical, SaaS product or experience with technical troubleshooting related to APIs, HTML/CSS, or Javascript.

•  You are excited about exploring growth and career opportunities within a customer support team.

•  You are comfortable advocating for what you need to do your best work.

•  You are excited to work in an environment that emphasizes both autonomy and accountability.

•  You are totally okay with big swings, wild experiments, and learning through failure.

37signals is looking for a Customer Support Representative to join our team in providing the best customer support around. We're only looking for candidates who live in the Asia-Pacific region.

About the Job

Deep technical knowledge of computer programming is not a prerequisite. The ability to think beyond clearing cache and cookies in order to troubleshoot the specific issue that's reported is essential.

During training, you'll be expected to be proactive in your process and learn quickly. Once fully up-to-speed (2-3 months), you'll write about 60 emails a day. This is a significant volume, so be sure that you're ready and able to deal with that kind of daily load. You'll get all the support and guidance you need along the way!

About You

You're a good writer and enjoy making complicated situations simple and painless. This means being a great problem-solver with the ability to process and resolve issues quickly. You should be a stellar communicator, even when you have to communicate less-than-stellar news. You should have highly tuned senses of compassion and empathy and a drive to constantly help others.

You love supporting people. This isn't a springboard into another area at 37signals. You want to be part of our support team for a while, and you're excited to contribute to making Basecamp and HEY the best products for our customers.

We respect everyone's right to participate in political expression and activism but avoid having political conversations on our internal communication systems. 37signals as a company also does not weigh in on politics publicly, outside of topics directly related to our business. You should be at peace with both of these stances.

About Our Pay and Benefits

37signals is a remote-first company, and this is a fully remote job. Since you'll be working from outside of the United States, you'll be offered a contractor position with comparable terms and equal compensation as our US-based employees.

Our benefits support a life well-lived away from work. Ample time off and all the resources you need to support you in doing the best work of your career. Here's more on the benefits we offer.

How to Apply

In your cover letter, tell us why you want this job. Tell us about:

• why you want to work at 37signals and not somewhere else.
• a description of a great customer service/support experience you had recently, and what made it great.
• a time you taught yourself a new skill to complete a job or project.
• a guide to making your favorite meal.

Then, pick three out of the five real-world support questions below and answer them like you would if you worked here (hint: at this point, we value tone and style over correctness):

• Does Basecamp 3 offer time tracking?
• Why would I use the Lineup?
• Do you offer 2FA for signing in?
• How do I work with clients in Basecamp 3?
• Can I set the priority on a to-do?

We'll be accepting applications until Monday, August 22nd, 2022 at 5:00PM US-Central time. There's no benefit to applying early so take your time! Please note that we're unable to offer feedback on your application during the early screening process. We usually see a high volume of applications for our Support positions, so our small hiring team simply doesn't have the bandwidth to compile and share feedback before the interview stages.

Once the application window closes on August 22nd, the team will take a week or two to review all applications. After that, we'll be in touch about whether or not we'd like to invite you to an interview. We expect to conduct two interviews, and we hope to extend an offer by mid-September with a tentative start date at the end of the month.

We look forward to hearing from you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

**Who We Are:

We are InventoryLab! Our products simplify workflows for online marketplace sellers. We streamline product sourcing, inventory management, product listing, and profitability analysis for our customers. Check us out at https://www.inventorylab.com.

**How We Work:

We strive to create the best possible experience for our customers. We work in small multidisciplinary teams to plan next steps and give advice, but are also inidually responsible for making it happen in our own area of expertise. You will have the freedom and responsibility to chart your own course. Working at InventoryLab means choosing your own work location every day - we have no central office. We have a Responsible Time Off Policy and full benefits package - pretty awesome for a company with less than 35 people!

This position reports to the Project Manager.

**Requirements

**What We’re Looking For:

• At least 1 year experience as an QA Engineer
• Software automation experience
• Geographically located in the US
• Ability to work shift overlapping geographically dispersed teams. (flexible daytime hours and 8:30pm-10pm Eastern US Time every 3 Wednesdays)
• Attention to detail - in fact, if we ask you later, you’ll mention something about the color Island Blue
• Ability to handle multiple projects, priorities, and meet deadlines
• Ability to adapt quickly to change
• Experience working in an Agile/Scrum development process
• Our whole team works remotely, which is not for everyone - you must be truly self-motivated and able to connect and thrive while working on your own deserted island

**What We’re Not Looking For

• Experience limited to pre-scripted testing
• Someone who wants to stay exclusively in the QA lane
• Someone afraid to ask questions and challenge the status quo

**What You’ll Be Doing

• Participate in story reviews ensure that the requirements are correct, unambiguous, and verifiable
• Consult internally with IL team members to evaluate software interfaces, operational requirements, and performance requirements of the overall system
• Maintain effective communication with leadership on project limitations, capabilities, and performance
• Continuously improve functional knowledge of IL products
• Design, develop and execute automated checks using Robot Framework
• Perform exploratory testing of new features and bug fixes
• Document and report system defects using JIRA
• Identify and communicate business risks relative to testing and implementation to the Project Manager
• Perform regression testing prior to release through a combination of automated checks and manual tests
• Regularly attends and participates in weekly and monthly conference calls.

**What Could Set You Apart:

• Functional automation experience
• Working knowledge of Continuous Integration and Continuous Delivery processes
• Experience with Agile/Lean Methodologies
• Experience with JIRA, Robot Framework, Selenium, and Azure Dev Ops systems
• Experience working with online marketplaces like Amazon, eBay, Jet, Alibaba, and Etsy - especially their API’s

**Benefits

Benefits currently include the technology you need to be successful, 9 paid holidays, Flexible Time Off, remote work, Health/Vision/Dental insurance options, 401K with company match, Health and Fitness Reimbursement, a Home Office Allowance to customize our workspace, and working with awesome people.

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need an SEO specialist to join our marketing team and help spread the word. 

We already have a catalog of content, but the SMS industry is competitive as ever and we want to stand out. If you have experience writing engaging SEO and creating social content, we’d love to hear from you.

**

We’re pioneers in remote working. Since 2015 our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Here’s why we think this is a great opportunity:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You’ll get mentorship and growth opportunities: Our team has deep experience in content marketing and a drive for continuous improvement. You’ll have the opportunity to grow your skills in copywriting and SEO while exploring other aspects of marketing that interest you.

**

• You have at least 2-3 years of hands-on copywriting and content optimization experience.

We need someone who writes engaging, polished articles and landing pages and can optimize content for our target keywords. You’re not afraid to e deep into topic research and interview industry experts to create content that people actually want to read.

• You’re well versed in on-page SEO.
  SEO is a major part of our marketing mix, so we need someone who knows how to research topics and keywords and optimize pages for rankings. You write like a human, but you know what elements a page needs to drive organic traffic. 
• You’re curious.

We’re big on growth, which means you should both want to learn and have the initiative to know when a new skill or tool is needed. You need to keep up with content marketing best practices, and that requires a desire to build your knowledge.

_You’ll really impress us if…

• You have B2B content marketing experience.
• You have a variety of strong writing samples, from blog posts and landing pages to social posts and even video scripts.
• You know how to use tools like SEMrush and Google Analytics to analyze content performance.
• You have experience with video content — behind the scenes, on camera, or both.

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Our benefits package depends on your location. However, all of our employees receive generous PTO, a competitive salary and participation in our employee referral program. U.S. applicants also receive healthcare and 401k.

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need a customer marketing specialist to join our marketing team and engage, retain, delight and provide value to our growing customer base.

Let’s e in.

**

SimpleTexting has grown a lot in the last five years and it’s been thanks to a significant investment in one channel: content marketing. 

In 2022 we’ve been working to add new layers to our marketing organization and the team has grown from six talented marketers to ten. One natural next step in this growth: more sophisticated customer marketing.

You’ll work with a product that people love and your job will be to get them to love it even more. 

Here’s why we think this is a great opportunity for someone with lifecycle marketing experience, email expertise, knowledge of onboarding strategies, and an analytical mind:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You get to write the playbook: This is a new position which means you’ll be given autonomy to determine the best path forward (with what’s best for customers as your North Star.)
• You’ll get mentorship and growth opportunities: Our Head of Marketing has deep experience in customer marketing and is an evangelist for this role’s importance.

If you’re excited after reading this, then let’s get into the details.

**

• You have at least 2-3 years of lifecycle/email marketing experience

You’ve got a pulse on what makes customers tick, what a strong click-thru rate looks like, how marketing metrics ladder up to business metrics, and what makes for a really solid onboarding experience.

• You’re into journeys and channels

Cohorts,pain points, decision drivers, touchpoint strategies, contact strategies, and how one channel interaction feeds into the next – this is your language.

• You know how to design a test

You’re a relentless tester, learner, implementer and knowledge sharer.

• You geek out on data

Digging into the numbers and results, and turning them into a persuasive and compelling story, is your jam. 

• You can write
  We’re a scrappy team who gets things done, fast. That means you’ll likely develop copy for some of the email, sms and push notification content that your role defines.

_You’ll really impress us if…

• You have B2B marketing experience
• You’ve used analytical tools like Google Analytics, Heap, and you can make a mean pivot table
• You’ve got marketing automation and trigger-based campaign experience

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Remote working isn’t for everyone, so if you thrive in a busy office with water cooler and coffee chats, we might not be the right fit for you. We're a great fit if you're looking for the opportunity to own your role and build your career in an exciting, fast-growing industry.

SimpleTexting is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.

Our values of dream big, win together, keep it simple and make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team.

Who are we?

Machinio is the fastest growing machinery marketplace in the world, featured in Forbes (founders recognized as 30 under 30), Crain’s Chicago Business, Business Insider and Inc.com, and more.

Machinio System is an extension of the Machinio marketplace providing used machinery sellers with an all-in-one business management platform that combines inventory management, CRM, content syndication, website, email marketing, and more.

The Position

The Product Owner (PO) will help evolve software products through successive and iterative stages of discovery, definition, development, launch, and post-release support. The PO is responsible for driving the realization of high-value capabilities for specific products. The successful candidate will closely collaborate with developers, designers, and other stakeholders (such as business, legal/compliance, and operations) to ensure that the detailed designs and requirements meet the needs of external clients and consumers, and internal stakeholders.

Responsibilities

• Own, prioritize, and maintain the development team’s product backlog, including definition of epics, features, user stories, and acceptance criteria
• Collaborate with a cross-functional team of product managers, designers, business analysts, developers, testers and others to develop and execute against product roadmaps and release plans
• Act as the subject matter expert for assigned products
• Review, accept, and prioritize feedback and new requirements from project stakeholders
• Bring new perspectives on how we can improve our product to better serve our customers
• Analyze data to help make better product decisions and continually fine-tune our product strategy and roadmap
• Balance business needs versus technical decisions and constraints
• Oversee creation and maintenance of user and technical documentation
• Assist customer support teams, and develop and implement training and communication
• materials that allow customers to understand the product and changes made to it

Requirements

• Bachelor’s degree and 2+ years of product or project management, team lead, or product owner experience
• Experience driving projects that involve external customer facing web technologies and concepts including, API development, mobile first design, and 3rd party integrations 
• Experience working across teams: sales, engineering, operations, marketing
• Background in UI/UX with the ability to turn design requirements into user flows, wireframes, prototypes and mockups
• Working knowledge of  web technologies and development workflows
• Excellent written and verbal communication skills, including the ability to act as a translator among erse teams of developers and sales representatives
• Solid understanding and working knowledge of Internet technologies and web-based software development
• Familiarity with project management software and tools such as Asana, Jira, and Confluence

Nice to have:

• Experience working on a CRM or CMS product 
• Familiarity with with web development technologies such as: Git, REST API, AWS, Heroku, Ruby on Rails

Compensation

OTE: $90k+

Robust benefits package: Unlimited PTO and vacation based on performance, Medical insurance, Dental insurance, Vision insurance, Flexible Spending Account, Health Savings Account, Life & Disability Insurance, Retirement Benefits/401(k) and Voluntary benefits.

We are GovAssist 

GovAssist.com is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States and we are affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have provided superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.  

The most important aspect of our recruitment process is self-awareness: we are looking for people who have a clear understanding of themselves and what they are wishing for in their professional careers. This means that we expect to collaborate with iniduals who not only have the right skills but who also made the conscious decision to look for a company in our industry and with our characteristics. Unless you feel the need to associate or identify with any specific labels, we welcome the chance to get to know you and are committed to building a erse and inclusive team who consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics.  

GovAsisst.com is actively looking for a resourceful and enthusiastic Customer Service Specialist to collaborate as a part of our global consulting team; we think of you as an independent, high-achieving inidual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. 

* as a support specialist at GovAssist, you will constantly contribute to promoting and preserving GovAssist’s dedication to providing an outstanding experience.  

* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions. 

* you will handle a generous volume of inquiries via multiple channels and a strong history of successful customer service is required (at least 1 year), besides being an upbeat and proactive, good listener. 

* each member of the team takes ownership of their work, but can always engage others for assistance when necessary (we pride ourselves on our strong team spirit and we are always keen to help our team members). 

* we collaborate in multiple timezones; documentation, and communication are key. 

* autonomy in your time management: fully remote flexible shifts, while enhancing the kind of living you lead. 

If you are: 

* adaptable, flexible, and comfortable with ambiguity. 

* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances. 

* security and privacy-focused; maintaining the company’s privacy and data protection processes are crucial. 

* customer-centric and business-oriented mindset.  

* comfortable with technology and technical terminology. 

* organized and detail-oriented; one small error will lead to prejudicious repercussions.  

* have the ability to communicate effectively with iniduals from different backgrounds and levels of comprehensiveness and experience. 

* attracted by complex situations, know how and when to maintain your position and have a dynamic approach adapting to changing requirements. 

* faultless written and spoken English and Spanish. 

* willing to commit to 8h/day work for 5 days a week; you may have to adjust to different hours and shifts, we do our best to accommodate time zones based on the team and location. 

And own: 

* a workstation equipped with an Intel i5 equivalent or newer, and 16Gb or more RAM. (you will be using resource-consuming apps, processing power is vital). 

* a second monitor and good headphones.  

* high-speed internet connection: +20 MBPS ( a minimum of 10MBPS download and 10MBPS upload is mandatory ) less than 100 secs latency (necessary for calls, live chats, and remote meetings). 

NOTE: it's ok if you don't meet the hardware requirement at the beginning but you must comply with the requirements by the end of the training. 

Then let us meet. 

You will: 

* provide consultancy and support in completing the necessary steps for our customers to become Green Card holders, permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting to be fully confident acting as the first point of contact for GovAssist and take ownership of representing this side of client experience. 

* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to decrease the workload and improve the quality and speed of GovAssist’s customer support. 

* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize to offer timely and outstanding client support. 

* be diligent in attending training sessions and keeping up with knowledge building about the industry, our products, and service offerings. 

* learn how talent is sourced and empowered through the GovAssist network and to effectively balance tasks to ensure the highest level of efficiency and productivity. 

* build high-touch, consultative, and strong relationships with our clients through regular and open communications. 

* work with a forward-thinking, globally distributed, and fully remote team. 

* provide feedback and let your management line know how they can help you achieve your goals and potential. 

* will keep practicing and gain fluency while basic skills are mastered, allowing you to take on newer and more exciting challenges across our company. 

* contribute to peer success through collaboration, creativity, and giving critical constructive feedback. 

* suggest and challenge current rules and processes to improve the experience for our users and for the team. 

* document solutions for knowledge base and bring new ideas for innovation and automation excellence into the support team. 

The hourly rate starts at 6$/h (bi-weekly, through Payoneer) and you will be collaborating with us as a contractor. We reward and promote based on merit and performance. 

IMPORTANT: While we think the above-mentioned experience could be important, we are keen to hear from iniduals that believe they have valuable experience to bring to the role; if you identify with the mission and team, but not all of our requirements, please do apply.

Elliptic is looking to hire a Finance Assistant to join their team. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Here at Bravo Property Management & Realty , we are the leading firm in our field in the Capital City area. We're pleased to have a 4.8 rating from our employees. We are hiring a Data Entry Clerk to join the Bravo Property Management & Realty  team. If you're excited to be part of a winning team, Bravo Property Management & Realty  is a perfect company for you. Make your next career move with us.

Responsibilities for Data Entry Clerk

Receive and process invoices for payment and update invoice details accordingly

Accurately enter data into corresponding fields within various software programs

Identify and correct data entry errors using appropriate quality control methods

Perform related tasks like ordering office supplies and filing documents

Manage and organize records and files

Prepare relevant reports as needed

Provide general data entry support across many teams on an ad-hoc basis

Qualifications for Data Entry Clerk

High school diploma or general education degree (GED) required

1 year of data entry experience or related office experience

Working knowledge of Microsoft Office

Computer skills

Ability to enter data into a computer quickly and accurately

Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier

Strong attention to detail

Ability to think analytically

Pay: $45,000.00-$65,000.00 per year

Benefits Offered Vision, Medical, Dental, 401K, Tuition and Daycare Reimbursement, Paid training, Tenure Raises, Casual dress, Company events, Paid time off, Work from home

Schedule:

• 8 hour shift

• Monday to Friday

"

Our Finance team is looking for an Accounting Lead to manage and execute our mission critical financial reporting and treasury functions. We want an inidual who has the ambition and experience to grow with Karat.

Life as an Accounting Lead at Karat:Accurate and timely monthly books closing via Quickbooks in order to prepare financial packages to Karat leaders (balance sheet, income statement, cash flow statement, and operating metrics).Supervise and perform payroll and account payable functions.Review monthly accruals, monthly and quarterly reporting, and cash projections.Manage statutory compliance with local, state, and federal government reporting requirements and relevant tax filings.Ensure accounting records and reports are maintained timely, accurately, and in accordance with applicable policies and procedures.Work with our Strategic Finance team to come up with recommendations for product and cost optimization strategies.Work with our Capital Markets team to support investor relations and capital raising initiatives. 

What You'll Need:Bachelor's degree in finance or accounting with a CPA.​​5+ years of corporate accounting experience (fintech and audit experience are a plus).Strong technical accounting skills with current knowledge around regulations and compliance issues.Detail oriented with strong analytical, planning and reporting skills.Experience with Quickbooks, Excel/Google Spreadsheet modeling.Strong communication and presentation skills.Sense of ownership, responsibility, and autonomy towards problems and solutions.Experience with or interest in the creator economy.

",

"

Our Finance team is looking for a Senior Accountant to manage and execute our mission critical financial reporting and treasury functions. We want an inidual who has the ambition and experience to grow with Karat.

Life as an Senior Accountant at Karat:Accurate and timely monthly books closing via Quickbooks in order to prepare financial packages to Karat leaders (balance sheet, income statement, cash flow statement, and operating metrics).Supervise and perform payroll and account payable functions.Review monthly accruals, monthly and quarterly reporting, and cash projections.Manage statutory compliance with local, state, and federal government reporting requirements and relevant tax filings.Ensure accounting records and reports are maintained timely, accurately, and in accordance with applicable policies and procedures.Work with our Strategic Finance team to come up with recommendations for product and cost optimization strategies.Work with our Capital Markets team to support investor relations and capital raising initiatives. 

What You'll Need:Bachelor's degree in finance or accounting with a CPA.​​5+ years of corporate accounting experience (fintech and audit experience are a plus).Strong technical accounting skills with current knowledge around regulations and compliance issues.Detail oriented with strong analytical, planning and reporting skills.Experience with Quickbooks, Excel/Google Spreadsheet modeling.Strong communication and presentation skills.Sense of ownership, responsibility, and autonomy towards problems and solutions.Experience with or interest in the creator economy.

",

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**POSITION SUMMARY

Care Coordinators are responsible for all aspects of patient intake into UCM Digital Health’s “Digital Front Door” and managing patient flow through our digital healthcare continuum. Care Coordinators are responsible for call management, care coordination, and care follow-up for all UCM patients.

CC I - intake coordinator

CC II - referral coordinator (includes labs/imaging)

CC III - train and oversee intake coordinators - specialize in specific groups and insurers.

CC IV - shift leader trains and oversees referral coordinators + all other previously mentioned tasks

**POSITION OBJECTIVE

Care Coordinators ensure a smooth and efficient experience while connecting patients with a clinical provider. The primary goal of a Care Coordinator is to do the right things, at the right times, with clarity and purpose, always keeping the patient’s best interests in mind. The Care Coordinator achieves this goal by leveraging all of UCM Digital Health’s technology and expertise.

**SHIFTS AVAILABLE

1. 7:00am-3:00pm

2. **11:00am-7:00pm

   **

3. **3:00pm-11:00pm

   **

**FUNCTIONAL RESPONSIBILITIES AND DUTIES:

 | 

**SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

**EDUCATION

• High-school diploma or equivalency required; Associate’s degree a plus.

**COMPETENCIES/EXPERIENCE

• Two (2) years of call center customer service, or direct patient care required.
• Medical experience is a plus.
• One (1) year of working with blended technology platforms (i.e., software platforms, customer databases, dispatch CAD, call center, and telephony systems).
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Ability to manage time effectively and handle both internal and external conflicts
• Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person (remote) and in writing with people of various professional and cultural backgrounds; prior exposure to a erse, multicultural work environment.
• The ability to communicate fluently in English; bi-lingual or multi-lingual is a plus.

**WORK ENVIRONMENT

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

**PHYSICAL DEMANDS

**Occasional (0-40%)/ Frequent (41-71%)/Constant (72%-100%)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
• Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10lbs)

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Duties, responsibilities, and activities may change at any time with or without notice.**

Equal Employment Opportunity Statement

UCM Digital Health maintains a strong policy of equal opportunity in employment. It is out objective to recruit, hire, and retain the most qualified iniduals without regard to race, color, religion, sex, sexual orientation, or identity, national origin, age, disability, veteran status or any other characteristic or status protected by applicable federal, state or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and termination.

Who are we?

If you love the idea of working with a creative, candid, and remote team who is passionate about making strategic, family-friendly games, then keep reading. 

The Role

We’re looking for a seasoned E-Commerce Marketplace Manager who can bring a technical understanding of the software we use paired with a creative, strategic approach. We fiercely believe in constant improvement and learning, and we are happy to support the right person in this role as they grow their skillset. You will be accountable for our Amazon presence, Shopify storefront, Facebook Advertising, Google PPC, and more. You’ll be working closely alongside our Director of Marketing on a daily basis. If you’re looking to grow your E-commerce marketing chops in a fast-moving, startup environment - this is the place for you. If you thrive wearing many hats, love learning new things, and push yourself to constantly improve - this is the place for you.

What will you be doing?

• Optimize Amazon listings focusing on increasing conversion rate
• Own Facebook + Google Advertising strategy, development and execution across paid search, shopping, display, etc. with a balanced focus on driving ecommerce transactions and inbound leads. 
• Monitor, maintain and optimize audiences, ads, budget caps and KPIs.
• Conduct keyword research, advise on ad spend, ad placement, test ad copy, and optimize campaigns to drive leads and improve ROAS.
• Work with cross-functional teams to help implement and test creative, ad copy and landing pages.
• Collaborate with leadership to define monthly, quarterly and annual budgets, goals and objectives.
• Create and optimize Facebook Ad funnels 
• Create and optimize Google PPC campaigns
• Manage software connections 
• Conduct daily, monthly, quarterly, and seasonal sales reporting; provide selling recaps
• Direct asset creation and copywriting 
• Constantly manage split tests 
• Partner with the Customer Service team to create a positive user experience and cultivate positive reviews

E-commerce Marketplace Manager Qualifications:

• 3-5+ years of hands-on E-commerce experience
• Experience in Amazon administrative tools; experience with other marketplaces are a plus
• An understanding of E-commerce marketing strategy
• Plan and execute, from start to finish, a full range of successful paid media campaigns including paid search, shopping, display, video, and social media
• Able to make confident recommendations supported by data
• Demonstrated understanding of web technologies, analytics, and reporting
• Self-motivated with the ability to operate independently given direction and bring ideas and solutions to issues raised
• Strong analytical skills and a clear understanding of advertising metrics 
• Knowledge of conversion rate optimization 
• Knowledge of Google Ads, Google Merchant Center and Google Analytics
• Understanding of attribution & marketing funnels
• Mid - Expert level knowledgeable of Facebook advertising (minimum 1-2 years experience)
• Experience with Shopify and website conversion rate optimization

What We Offer:

• A competitive salary 
• Entrepreneurial atmosphere but deeply rooted in modern, innovative methods like Jobs to Be Done, No Rules Rules, EOS, and more 
• A small, passionate team filled with genuine people who love what they do 
• Fully-remote position
• Health benefits 
• Extremely flexible schedule 
• Opportunity to grow this role specifically for you

Love writing? Want the freedom and flexibility to write whenever, wherever and about what you know and love best? 

Marker are expanding our fast-growing, remote-based team of writers.

We sell articles to agencies, publishers, small businesses, web developers and everyone in between. These businesses are calling out for written content touse on their social accounts, newsletters, blogs and websites, and here's where your writing skills come into play.

Write about bestselling topics including: Travel, food & drink, beauty, business, lifestyle and more, whatever topic you're passionate about, there's a buyer out there for your words.

Signing up to Marker takes just a few minutes and your articles can be purchased multiple times by buyers, every time they do you get paid 80% commission.

Click the link to sign up and our team will review your application within 48 hours: https://bit.ly/3QpSPPp

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

A little about TeamBuilding.com:

• 30,000+ happy clients.
• 77 + employees.
• Industry leader.
• Healthy company finances.

More about the company here.

And more specifically for this role…

As a Client Support Manager of our Client Support Team, you will be responsible for hiring, training, coaching, and managing a team of Client Support Specialists in a 100% remote, fast-paced and rapidly changing environment.

The Client Support Team is responsible for supporting our clients pre/post event booking, and the company as a whole. The Client Support Manager will improve upon pre-existing processes and develop new procedures that meet the overall company goal of providing TeamBuilding.com World-Class Support to both of our external clients as well as our internal teams.

In this role, you will work closely with our Department Managers (aka the League) as one of our League Team Members to help build a world-class Client Support Team and execute and improve customer retention playbooks of TeamBuilding.com.

As part of our customer success-focused, results-driven organization you’ll be responsible for maintaining a high standard of customer experience and driving sustainable, long-term customer happiness.

We are looking for people who are:

**

Job Responsibilities:

• Coordinate with internal teams to recruit, hire, and train new team members as needed.
• Display an ability to build confidence and trust in your direct reports in a 100% remote work environment.
• Maintain a high level of team engagement and motivation.
• Manage approximately 4+ members of the Client Support Team.
• Be responsible for the metrics and results of your team.
• Serve as a coach and a leader, helping to develop the skills of your team so they are able to achieve their metrics and career goals.
• Proactively identify areas for innovation and improvement within the Client Support Team, and drive collaborative developments within our existing playbooks.
• Develop, retain and motivate the existing team while recruiting for new members and continually raising the bar for talent and capabilities, when needed.
• Manage day-to-day operations, goal setting, career development, performance management, and growth of team members.
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.
• Superior understanding of data and analytics.
• Supporting and directing new and experienced Client Support Management in strategies to build lasting relationships with clients.
• Oversee client vendor/supplier relationships.
• Coordinate with Marketing + Sales for Email Sales Support campaigns  

Required Experience:

• Proven leadership ability to influence, develop and empower employees to achieve their best
• Experience working effectively with all levels of management
• Experience handling lifecycle customer experiences and customer escalations
• 3+ years experience recruiting, coaching, and developing team members
• Manager a team of 3+ team members 
• Self-motivated, entrepreneurial in nature and comfortable and experienced in change management
• Proven and consistent track record of executing against aggressive growth strategies and delivering target in excess of company expectations
• General understanding of Accounts Receivable and Corporate Vendor/Supplier set-up 
• Excellent leadership, organizational and problem solving/decision making skills
• Ability to manage multiple projects while maintaining strict attention to details
• Deep understanding of marketing best practices
• Ability to adapt quickly to new software and constantly changing business requirements. We currently use: Slack, Helpscout, G-Suite, Close, Zapier etc. 
• Use data to analyze results and make data-driven decisions
• Ability to communicate effectively in small and large groups
• Typing Speed of 80 WPM +

Additional Requirements:

• Authorized to work in the US. 
• This position is 100% work remotely. You must have regular and reliable access to high speed internet. 
• Available to work with teams from coast to coast.

Compensation and Benefits:

• $72,000 to $80,000 USD annually (DOE) + benefits
• 100% work remotely
• 100% coverage of Health, Dental, and Vision insurance monthly premiums for employee
• 401K – 100% Employer match up to 1% of compensation
• Parental Leave – Up to 6 weeks paid (30 days) based on length of employment
• $2,850 Spending Account toward healthy lifestyle
• $50/month Internet Reimbursement ($600/yr)
• Tech package (new Apple computer and home office upgrade)
• Additional like FSA, HSA, Health Advocacy, Short Term and Long Term Disability Insurance, etc.
• 15 PTO days
• 9.5 Company Holidays
• Birthday off :- )

Don't meet every single requirement? At TeamBuilding.com we are dedicated to building a Culture Added workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this role or other roles.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Becoming a Chat Assassin is an entry-level job opportunity for high-level English speakers in Latin America to have a stable income in $USD that allows them to provide for their families and work from home.

Working in sales means more sales=more money! Put in the work and receive commissions per sale. We don't sit around when things don't go our way. You'll be challenged to come up with strategies to manage your team to success with a proactive work environment.

**To excel in this position you must:

**✅ Have an Advanced/Native C1-C2 level of English

✅ Interest in the Sales field 

✅ Want an Income in $USD

✅ A Fully Working Desktop/laptop AND a Smartphone

✅ Stable Internet Connection

✅ Full-Time Availability (8 hours a day and 2 hours on weekends)

NO Previous Experience is Required. 

APPLY BY CLICKING HERE

Doesn't sound true? Hear what our Chat Assassins have been able to accomplish...

"I was able to buy my first home with my husband and afford vacations"

- Watch Genesis' Story

"I feel my work is appreciated and contributes to a bigger cause. I can plan for the future"

- Watch Luis' Story

"I now have the opportunity to pay for my studies"

- Watch Yvel's Story

And just like them, there are many more. At first, a lot didn't feel sure about applying, maybe you're not ready to leave your stable job that you're tired of, or you're worried that you won't do well in sales. For those already working online, it's hard to believe that you can even do more than virtual assistance or a customer service position.

Whether you're working, studying, looking for a job, or trying to become an entrepreneur, a solid, stable income is what will propel you towards your goals. When you don't have to worry about money is when creativity and freedom flow.

Waiting only sets you back from making the first step toward a worry-free life, where you can travel and live beyond "rent and bills".

READY FOR A CHALLENGE? APPLY BY CLICKING HERE

At Chat Assassins, we create high-performing teams that work inside social media chats, such as Instagram, Facebook, Linkedin, etc, selling coaching programs designed by our clients, who are business coaches.

We work with a wide variety of coaches in different areas of business! But not everyone is cut out to bring success in sales. 

We have excellent benefits, such as:

• A Supportive Company Culture
• Opportunities for Growth
• Fully Remote work
• Company Book Club
• Monthly raffles 
• Vision board and goal-setting workshops 
• Health and Fitness programs 
• Birthday Gifts
• Paid training and Mentorship
• $ Hourly + Commission + Bonuses
• And Much more…

And... We believe in transparency.  See our compensation expectations below:

✅ Entry Level:   $600-$1,200k/month

If you are creative, like to problem solve, receive challenges daily, and want to explore your capacities as a leader, we extend to you an invitation to apply for our roles.

We work only with a select group of talented iniduals with amazing English and a great drive for sales. Out of 500-600 applications received monthly, only 5% make it through our screening process and pass the probation period. 

If you're ready to give yourself a shot, this can be the opportunity that completely changes your financial narrative.

APPLY TODAY BY CLICKING HERE

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

Our customer support team builds that trust through calls, emails, chat, and the occasional screen share. This gives people the confidence to deliver interactive presentations that are open and engaging. Poll Everywhere users tend to be leaders in their organizations and they reach out for help because they're preparing for a presentation that just can't go wrong. Sometimes they're nervous, and sometimes they're on a deadline. Because of this, we elevate support as a practice much more than most tech companies.

This role is highly technical and requires you to take end-to-end ownership of customer-facing issues such as advanced troubleshooting and root cause identification. Our Customer Support team is based on levels, because of this, we only hire experienced people for this role. Our Senior Technical Support Specialist l is the first level of our support team. From there it goes to Senior Technical Support Specialist ll, then to Advocate. All of our CS Team members are Senior as our product is complex and technical in nature.

Our growth has created an environment for career advancement and rewarding challenges. Former support team members have gone on to become customer success managers, product managers, front-end engineers, and operations managers all within Poll Everywhere. Support team alumni now work at Accenture, Google, and Chorus.

Objectives of the role

• Ability to multi-task, effectively working through email, phone, and chat. Additional support includes troubleshooting the issue reported; looking through documentation; searching account info in admin.
• Prioritize workload and determine what is most important in your work day. Which emails to follow up on first; determine how much time to spend on dedicated projects assigned; determine when to escalate calls/emails.
• Demonstrate critical thinking and problem-solving skills; thinking through technical issues and providing resolution.
• Work independently with good decision-making skills as the role will require some stand-alone work time

Daily & monthly responsibilities

• Create resolution for customers with a blend of patience, wit, and crystal-clear communication. You'll directly support customers via email tickets, incoming calls (which may require context switching), and the occasional screen share. In the future, we'll offer chat support.
• Work closely with Engineering and QA to troubleshoot, reproduce, and escalate product-related bugs proactively. Follow debugging procedures to diagnose technical issues in web, mobile, and desktop apps.
• Work with both new and existing customers to resolve product and billing-related questions. You'll work with our finance team to process payments and refunds.

Preferred Experience

• 3-5 years of experience in a client-facing software support role (preferably SaaS) with an understanding of customer service, technical issue resolution, and support best practices.
• You have a working knowledge of Windows and macOS platforms in order to resolve complex issues. You're proficient in installing and troubleshooting software on these platforms.
• Experience working remote on a distributed team spread across several time zones
• Proficiency with Zendesk, Slack, Pivotal, Notion, or other comparable online support and collaboration tools
• You have experience communicating and problem-solving with other departments such as engineering, QA, design, sales, customer success, and marketing.
• You have a collaborative mindset and view feedback as a 2-way street. You're open to communicating needs that will set you up for success with your team and coach.
• You take initiative and are energized even when a clear path isn't laid out for you.
• You believe in self-care and want to work on a team that places an emphasis on rest and development due to the nature of this work existing in a high-pressure time-sensitive environment that requires you to prioritize urgent tasks based on customer needs and your day-to-day responsibilities.

To apply, email your resume to [email protected] with the following:

1. Please go to https://www.communityphone.org/ and send a 30 second screencast describing what we do. Go to https://www.loom.com/ to download free software to capture your voice, video, and screen, and then send the Loom link of your screencast with your application.
2. Please read through the paragraphs at the website (takes 5 minutes) joshua.energy/enneagram and include your results (your type; eg. type 1, type 2, etc.) in your application.
3. Please write about a time when you calmed someone down who was irritated or upset, how you did it, and how you felt about it.

About You:

You are cool under pressure, adept at calming down people who are frustrated, and excellent at establishing rapport quickly, over the phone, with (mostly) senior citizens. 

People who know you would describe you as a compassionate and warm person, who is intuitive about other people’s needs, and works tirelessly to leave them happy and satisfied.

You are skilled at using software (mostly Zendesk), and can multitask - carrying on a warm conversation while investigating your customer’s needs, and solving their problems. You are efficient with your time, and able to get off calls quickly, while balancing relationship-building.

You’re happy to work US hours, and excited about contributing multiple years to Community Phone, with many opportunities for advancement as you prove yourself. You're excited about working at a high-growth startup, where things can (and do) change quickly, and you must adapt.

This goes without saying, but you have excellent verbal and written communication skills.

Upselling is a big part of the job, and our customer service team sometimes gets calls from people who want to cancel. Your ability to persuade them to stay will make you a huge asset to the team. 

You possess strong organizational skills and keep your word; in this role you'll be scheduling and following through on follow-ups, managing tasks on an ongoing basis, etc.

**What You’ll Be Responsible For:

- Customer Satisfaction: Ensuring every customer has an extraordinary experience whenever they contact us.

- Building Relationships: Our customers are the cornerstone of our business, and you will be the face of our company to them. Each customer matters, and you will treat them with patience, respect, and willingness to help.

- Reducing Churn: Understanding why customers wish to cancel and offering solutions that might convince them to stay.

- Upselling:  You will listen for opportunities to upsell our customers on additional products and services that will save them money and solve their issues.

Shifts:

- We offer shifts from 40 hours a week, and we are currently open from 10 am Eastern Time to 7:00 pm Eastern Time, Monday through Sunday.

We are looking for a talented Content Marketing Specialist for our Travel Quest Network brand to work with subject matter experts to build a library of educational content (written, audio, and video) for our independent travel entrepreneurs.

Our ideal candidate is a creative marketing professional, preferably with a content creation background. You should be able to develop engaging content to attract and retain customers. For this position, it's essential to be up-to-date with new technologies and content marketing trends.

Responsibilities

• Design content marketing strategies and set short-term goals
• Undertake content marketing initiatives to achieve business targets
• Collaborate with subject matter experts, design, and writing teams to produce high-quality content
• Develop editorial calendar, delegate tasks, and ensure deadlines are met
• Deliver engaging content on a regular basis and inspire team members
• Edit, proofread, and continually improve content
• Optimize content considering SEO and Google Analytics
• Analyze web traffic metrics
• Share content through various channels, ensuring a strong web presence
• Receive customer feedback and generate ideas to increase customer engagement

Salary

$55,000 annually

WorldVia is one of the fastest-growing brands in travel, a powerhouse travel marketing company backed by one of the most vibrant and dynamic independent agent networks in America, Travel Quest Network. We partner with thousands of independent travel professionals to market and deliver excellent travel experiences to every destination on the planet.

Before the coronavirus pandemic, Travel Quest Network/WorldVia grew at an average of 65% per year. Today, we're rebounding at fantastic speed and expect to be bigger than ever by the end of 2022.

Great talent is at the heart of our expansion strategy, and we are looking for superstars to join our team.

Requirements

• Proven work experience as a content creator
• Experience with Adobe video editing software
• Understanding of web publishing requirements
• Maintain an editorial mindset with an ability to predict audience preferences
• Hands-on experience with SEO and web traffic metrics
• Expertise in social media platforms
• Project management skills and attention to detail
• Excellent communication and writing skills in English
• BSc degree in Marketing, Journalism, or relevant field
• Up to 20% domestic travel annually
• Reside and be legally authorized to work in the U.S.A.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• HSA (Health Savings Account)
• 401k with company match
• Paid Time Off + Company Holidays
• Discount Travel Program

We are looking for an enthusiastic Marketing Specialist for our Travel Quest Network brand to help us drive adoption and engagement with our marketing tools and programs designed for our independent travel entrepreneurs.

A Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. You will be integral in developing and executing marketing plans to reach specific targets associated with the adoption and engagement of our marketing tools and programs.

Responsibilities

• Conduct market research to find answers about consumer requirements, habits, and trends
• Brainstorm and develop ideas for creative marketing campaigns
• Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
• Liaise with external vendors to execute promotional events and campaigns
• Collaborate with marketing and other professionals to coordinate marketing efforts
• Plan and implement initiatives to reach the target audience through appropriate channels (website, third-party sites, social media, e-mail, etc.)
• Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
• Undertake inidual tasks of a marketing plan as assigned

Salary

$55,000 annually

WorldVia is one of the fastest-growing brands in travel, a powerhouse travel marketing company backed by one of the most vibrant and dynamic independent agent networks in America, Travel Quest Network. We partner with thousands of independent travel professionals to market and deliver excellent travel experiences to every destination on the planet.

Before the coronavirus pandemic, Travel Quest Network/WorldVia grew at an average of 65% per year. Today, we're rebounding at fantastic speed and expect to be bigger than ever by the end of 2022.

Great talent is at the heart of our expansion strategy, and we are looking for superstars to join our team.

Requirements

• Proven experience as a marketing specialist or similar role
• Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
• Demonstrable experience in marketing data analytics and tools
• Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM), and applications (Web analytics, Google Adwords, etc.)
• Well-organized and detail oriented
• Exceptional communication and writing skills
• Commercial awareness partnered with a creative mind
• BSc/BA in marketing, communications, or equivalent
• Up to 10% domestic travel annually
• Reside and be legally authorized to work in the U.S.A.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• HSA (Health Savings Account)
• 401k with company match
• Paid Time Off + Company Holidays
• Discount Travel Program

**We are searching for a personable Appointment Setter to contact prospective clients via warm-prospecting.

**Your main goal will be to determine whether a potential client/customer would be interested in one of our products or services and then scheduling a time for our sales representatives to meet with that prospect.

**If you're a sales-minded professional who has a passion for helping others and is growth oriented, then this is for you!

**Job Responsibilities:

• Familiarizing yourself with our products and services.
• Contacting prospective clients using our tools, technologies and lists.
• Able to answer basic questions and concerns about the products and services we offer.
• Scheduling a consultation between the prospective client and our Sales Representatives.
• Keeping a detailed log of your contacts, including those which were not interested.
• Following up with prospective clients who have shown interest in the past.
• Hitting minimum weekly and monthly sales production requirement.

**Requirements

• Computer literate.
• Top-notch verbal, written, and interpersonal skills.
• Outstanding listening skills and attention to detail.
• Excellent phone and face-to-face etiquette.
• Professional and courteous disposition.
• Persuasive and results-oriented.

**We are currently seeking an Account Executive to join our sales team. Supporting our partners throughout all of the United States, the Account Executive will be working in a customer-centric environment and must have effective sales, communication, and problem-solving skills, together with a passion for delivering exceptional service.

**KEY RESPONSIBILITIES

• Participate in the strategic planning and launch of new partners
• Maintain in-depth knowledge of our products and services
• Utilize various sales tools, social selling, etc. to help with insightful prospecting & follow-up
• Maximize deal value and bring them to closure
• Work with the sales, support & management team to strategize on deal activities
• Attend weekly pipeline and deal progression meetings
• Stay current on competitor developments and advise management of the same
• High level of drive and take ownership of sales opportunities and results

**Requirements

• Excellent communication, interpersonal and presentation skills
• Strong customer service skills including an enthusiastic attitude with a professional and friendly demeanor
• Strong organization and problem solving / analytical skills
• Excellent technology skills, including experiencing using MS Office suite
• Ability to maintain confidentiality
• Must be able to work independently

**Benefits

• Fully remote
• flexible schedule (within reason)

**Engineering Manager (Mobile)

Remote - EU or South America**

Argyle is a fast-growing, remote-first Series B startup solving a systemic data problem.

Underneath the consumer finance industry’s decisions and processes is static, analog documentation—things like credit reports and paystubs—designed decades ago for a world that no longer exists. Meanwhile, credit bureaus buy, move, store, and sell consumers’ data without their knowledge or consent.

The result? A labyrinth of manual workflows and shortsighted underwriting models that obstruct financial access, compound operational costs, and impede innovation.

The solution is Argyle. We’re a real-time income data platform that lets our end-users instantly connect their employment records to apps and websites, so they can access and qualify for the financial resources they need to get ahead. Providers benefit from streamlined workflows and enhanced visibility that reduce costs and risk across the user journey.

Our mission is to give consumers the means to exercise ownership over their income, employment, and identity data in order to create a more equal, efficient, and effective financial system for everybody.

We are looking for an Engineering Manager to join our Link team who can help further the success of Argyle Link. If you’re looking to join a fun and ambitious group of people working remotely across dozens of countries, apply today.

**

Argyle Link is a front-end element that users interact with to connect their payroll accounts and grant access to their income and employment data, which can later be accessed via the Argyle API or Argyle Console. Link manages credential validation, multi-factor authentication, and error handling for each employer, gig platform, and payroll provider that Argyle supports. Link can be integrated into any Web, iOS, Android, and React Native application.

You will manage the engineering team and share responsibility for the Link's overall vision and strategy. The team consists of Web/iOS/Android/Backend developers.

**

• Manage developers working on multiplatform SDKs (Web, iOS, Android)
• Drive cross-team efforts when implementing various features (API/other client-facing projects besides Link)
• Grow your team's abilities through coaching, mentoring and consistent one-on-one conversations.
• Drive technical excellence, operational maturity, innovation and quality processes within your team.

**

• You have experience managing software teams and have experience leading a team of mobile developers.
• Experienced iOS or Android Developer
• Experience leading a team to execute customer-facing improvements with healthy urgency.
• You enjoy mentoring people and desire to see those you lead grow.
• You understand customers and have a track record of delivering business results.
• You have outstanding interpersonal skills: written and verbal, and have experience communicating with remote teams.

**

• Remote first company
• International environment
• Flexible working hours
• Stock Options
• Flexible vacation leave
• $1,000 after a month of employment to set up your home office.
• MacBook
• Annual company performance bonus

Argyle embraces ersity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Hey! We’re amazee.io, a ZeroOps application delivery hub for engineering teams to deploy applications more easily. Our developer-centric, open source platform makes developers’ lives and jobs easier, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams. We run anywhere in the world, with 24/7/365 dedicated support. 

We’re looking for a Sales Solutions Architect to join our remote team. As a Sales Solutions Architect with amazee.io you’ll be working directly with our Sales team, our clients, and prospects, guiding them through the architecting of technical solutions to their business goals and infrastructure requirements. Following prospect qualification by our Sales Specialist, you’ll step in to demo our platform to them, support our prospects and clients in architecting technical proposals to their infrastructure challenges, and help to shape solutions prior to kick off. 

If you're somebody with a curious and collaborative mindset, and you enjoy solving problems, then this could be the role for you! This role would be a great fit for someone with a technical background who is interested in using their tech knowledge to consult clients in need of guidance in the cloud hosting and web operations world. Come and join a team of open source enthusiasts committed to providing flexible hosting solutions in an open, transparent work environment, and having fun doing it.

What you’ll be doing:

• Working alongside the Sales team, the Technical Account management team, and the Platform team, taking pre-qualified customers and prospects to the technical solution stage of our offer
• Finding the best technical architecture and solution among all possible options to solve the existing business problems of our clients, and supporting sales in proposing viable solutions
• Taking clients and prospects through technical demos, requirements engineering, and solutions engineering
• Describing the structure, characteristics, behaviour, and other aspects of our solutions to prospects and customers, and guiding them through the possible positive changes to their technical landscape
• Defining features, phases, and solution requirements prior to project kick off 

What you’ll bring:

• A friendly and collaborative nature, with a consultative approach to solution architecture, requirements analysis, and sales 
• A technical web-application / website development background, ideally where you have been involved in apps and sites hosted at scale
• An ability to understand both business challenges and goals as well as technical challenges and constraints, and to develop them into viable technical solutions.
• Some experience with the cloud services of AWS and/or GCP and/or Azure
• Some knowledge of Microservice architectures, docker containers, docker-compose, or Kubernetes
• A passion for Open Source and web technologies
• Comfort communicating and documenting in English

Work location:

• Location is not important. This is a remote position, although we require an AMER time zone for your working hours.

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. As a fully remote company we offer flexibility when it comes to working hours and location. Here’s some other things you can expect from us.

What we’ll bring:

• A fully distributed team of creative colleagues in a flat, open and transparent organization - Meet the team, or read our handbook
• Flexible working hours, and time off in lieu when you work overhours
• Fully Remote working 
• 5 paid days off a year for conference attendance or education related commitments 
• An annual education benefit of $1,500 or equivalent to dedicate to your professional development
• An annual wellbeing benefit of $500 or equivalent to dedicate to your physical or mental health 
• A connectivity benefit of $100 or equivalent a month, to help with internet/data costs
• Your own annual tech budget, with full initial setup provided
• Sweet, sweet Swag - Hoodies and other goodies 
• amazee.io Quest! - After 3 years, you’ll get 3 weeks paid off work to undertake a profound personal goal, or undertake a bucket list type challenge

So what’s next?:

Apply! Send us your CV and cover letter showcasing who you are, your technical skills, and anything else you think we should know! 

The amazee.io Team.

"

Peakflo is a B2B Fintech SaaS startup part of YCombinator W22, that just raised $4.1M in seed funding and was picked by Techcrunch as their top 10 favorites out of a cohort of 400 and also in a TechCrunch exclusive

Required Experience: 0-2 years

Location: Jakarta, Indonesia (75% WFH, 25% WFO)

🚀 Who we are and what we’re building

* Peakflo is a 2021 founded, Singapore headquartered B2B Fintech SaaS startup

✅Save 100 hours/month on finance ops ⏳

✅Get paid faster on customer invoices by 10-20 days 📈

✅Streamline vendor payments and save 50-90% on fees 💰

* Peakflo is now setting up a sales team based out of Jakarta, to cater to startups and SMEs in Indonesia

💪 What you’ll do

1. ACCOUNTS PAYABLE (AP) and ACCOUNTS RECEIVABLE (AR)

* Enter data, record, and check the vendor invoices on the system and attach supporting documents before sending request for approval and payment.

1. ADMIN

* Purchase stationery and office supplies.

🤝🏼 Requirments

* Bachelor's Degree in finance/accounting or equivalent professional qualification.

🤩 Bonus Points

* Experience in startups

Benefits

🏥 Medical insurance - We provide comprehensive group medical insurance so that you're always covered

🏡 Flexibility - We support a remote friendly culture centered around trust and meritocracy

",

Hi,

I’m Tom, the CCO at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions, faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,700 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.

As we scale our efforts in 2022 and beyond, we’re looking for a Revenue Ops Specialist who’s passionate about Go To Market execution, operational efficiency and helping people land dream jobs.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3,5% of salary

The job in a nutshell

As the first in-house Revenue Ops Lead, you will work directly with the Sales and Customer Success teams and take ownership of the full customer life cycle to drive growth through operational efficiency. 

In the high pace growth environment at TestGorilla, we have a lot of focus on creating a frictionless sales and customer success experience for our customers. We have a high volume of data and continuous feedback loops in place to improve and optimize the full lifecycle experience of our customers and realize commercial value.

You will drive alignment across teams and ensure the strategy execution through process improvements, data management/reporting and systems/tools optimization & enablement. You take ownership of creating a scalable and data-driven sales and customer success operation. 

You will serve as a trusted advisor to TestGorilla customer-facing teams and collaborate with cross-functional teams. 

This is an amazing opportunity for a Revenue Ops Specialist that is looking to embark on an entrepreneurial journey and is ready to put 1 billion people in their dream jobs!

You’ll spend time on the following:

• Acting as a trusted advisor and supporting the Sales and Customer Success teams in their day-to-day operations
• Optimizing sales and customer processes to support scalable growth
• Maintain, optimize and improve our modern tech stacks (workflows, reporting, configuration, user management)
• Analyzing data across departments and creating key revenue funnel metrics to identify improvement areas and help maximize team productivity
• Removing any obstacle that stops customer-facing teams from interacting successfully with customers and generating revenue
• Contributing to driving standardization and best practice sharing across all teams
• Providing continuous training to the customer-facing teams on systems, tools and processes 
• Ensuring that every new workflow or system meets TestGorilla standards and legal requirements 

Here's what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You are very comfortable with data, metrics, measurement and analytics 
• You are a structured thinker with a strategic mindset and a strong ability to connect the dots  
• You have a strong understanding of SaaS sales and customer success processes, metrics and CRM data model
• You have knowledge of Hubspot CRM
• You have excellent English written and communication skills
• You are a great problem solver, with a flexible, can-do attitude, happy to put your hand to anything
• You are looking forward to being part of a team that applies self-critical thinking in an open culture to develop others
• You are an active listener and a facilitator with a knack for a collaborative approach and a strong emotional intelligence 
• You have a strong ability to effectively prioritize, multi-task and perform well in a fast-paced environment 

We typically expect candidates with at least 2 years of experience in Revenue Ops positions to have the skills mentioned above.

Bonus points if…

• You have experience working in a SaaS company and a fast-growing startup 

**

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions, faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Hi,

I’m Michel, the Head of Product at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,700 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2022 and beyond, we’re looking for a Senior Product Manager who’s passionate about building amazing product experiences and helping people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary

The job in a nutshell

As a Senior Product Manager, you’ll be responsible for creating and shipping products that help hundreds of thousands of users around the world land their dream job. 

Together with a cross-functional team, you’ll take ownership of translating our product vision and strategy into a roadmap, ensure seamless product delivery and drive feedback loops on what has been shipped. 

Your goal is to give our customers and their candidates the best experience possible out there! This is an amazing opportunity for a product manager that is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe! 

You’ll spend time on the following:

• Define a vision, strategy and roadmap that drives maximum impact for your area of the customer and candidate experience. 
• Drive product execution: gather requirements, define functionality, set goals, deliver with your team against these goals, resolve quality issues.
• Work with cross-functional stakeholders (Customer Success, Sales, Marketing, etc.). to factor their requirements into product decisions.
• Talk to users on a regular basis: our customers that create assessments as well as candidates taking the assessment.
• Leverage data and user insights to create solutions that satisfy and solve user needs.
• Create clear and thoughtful documentation that can easily be understood and used by both technical and non-technical stakeholders.
• Ensure UX and product-led growth is at the heart of what we build.
• Gain a broader understanding of trends in the HR and HR-tech vertical that impact product development.
• Work in a collaborative, talented distributed team across the globe.

Here's what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You have a track record of shipping and scaling high quality products that effectively service the needs of both customers and the business.
• You have creative and innovative problem solving skills and feel comfortable engaging in detailed conversations about strategy and product design with both non-technical and technical audiences.
• You are data driven and use that skill to drive strategic decisions for the product you are working on. Making sure we tackle the biggest opportunities in the most effective way.
• You’re able to think big, but start small. You can establish a north star for your product while maintaining an agile mindset towards getting there.
• You have a user-first mindset. You’re passionate about understanding their needs and continuously improving their experience.
• You have strong collaboration and relationship building skills that allow you to build cross-functional relationships.
• You have excellent communication skills (both written and verbal) and attention to detail. 
• You are comfortable with ambiguity and thrive in the fast paced environment of an early-stage startup that is operating remotely around the globe.

We typically expect candidates with at least 5 years of Senior Product Management experience to have the skills mentioned above.

Bonus points if…

• You have experience working in a high growth product-led startup.
• You have domain experience working in HR-tech and/or SaaS.
• You have led detailed short-term product roadmaps while keeping the longer term vision intact.
• You have strong experience with UI/UX design, and you are passionate about design and creating beautiful products.

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to apply by taking this assessment. This will take about an hour and will focus on your soft and hard skills required to succeed in this role. It’s also a great opportunity for you to get to know our product!

After passing the assessment, your first round of interviews will zoom in on your product management competencies. In two sessions we’ll e deep into product delivery, stakeholder management, product strategy and more.

The final round consists of two interviews with people you’ll collaborate with in the organization and a presentation of your case resolution.

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career!

POPULUS is looking for a Development Lead who would be responsible for providing architectural solutions and design support across multiple technology platforms including Salesforce, providing consultation to support workplace strategies, and delivering measurable business outcomes. We are a small, nimble team, and this inidual will have the opportunity to grow with and help shape the future of our business.

Qualifications

• This person must be a self-starter and comfortable in a forward-thinking, energetic environment, and comfortable dealing with ambiguity
• This person must also have a passion to solve unique world-changing technology problems
• Familiarity with SOC 2, HIPAA, ISO/IEC 27001, and other security/privacy frameworks
• This person will have a broad range of skills and experience ranging from data architecture to ETL, security, performance analysis, analytics, etc.
• Operational and technical experience with development tools including, but not limited to, Salesforce/Apex, Force, Visualforce, Vlocity and J2EE technologies; Web Services, REST API, SOSL and SOQL, Salesforce.com's Web Services and APIs, and the Salesforce Security model
• 5+ years of experience working with customers in a pre-sales or post-sales technical role
• Outstanding skills in presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)
• Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau)
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g Amazon AWS, Microsoft Azure, OpenStack, etc.)
• Experience implementing ETL pipelines using custom and packaged tools

Responsibilities

• One of your primary focuses will be on working with varied teams including Information security, product owners, and fellow architects to ensure compliance and strategic alignment of any new products or technologies
• Serving as a leader of development team
• Identifies technical solutions and business process improvements in support of the business and IT strategic direction
• Provides architectural governance, reviewing projects to ensure alignment to architectural and technical strategy
• Demonstrate a passion for continuous learning and willingness to adopt new technologies
• Finds opportunities to embrace innovative technologies, perform rapid proof of concept to experiment and build rails for the engineering/product teams
• Responsible for coaching and mentoring engineering resources on solution architecture, providing advice, mentorship and assistance to less experienced colleagues as required
• Developing a deep understanding of integrations with other systems and platforms within the supported domains

Details

Location: Remote. US Time Zones preferred. Some occasional travel required, 5-10%.

Salary range: Contract to hire. $60/hr contract, with planned conversion at 100k - 120k base + benefits + bonus.

Technology Company looks for a Business Developer in Brazil

What you will do:

• Recognize, define, and formally state consumer requirements;
• Model, categorize, prioritize, and validate the needs of the consumer;
• Examine, specify, and confirm the client's and/or users' needs;
• Specify the tests that will be used to determine whether the deliverables' requirements have been met;
• Ensure that the deliverables match the project's objectives and client expectations;
• Recognize potential dangers, examine them, and take precautions;
• Find any potential omissions in the user order as much as you can;
• Validate and win user definition approval by involving the users in question;
• Create and run functional test cases based on the team's and the project's specific requirements;
• Configuration of Solutions creating training materials and providing in-person instruction as required;
• Support for live outputs both on-site and remotely.

What you will need:

• Knowledge of software industry processes and quality models is a need;
• Expertise with surveying functional and non-functional needs using standards and methodologies;
• Proven abilities in interpersonal communication;
• A strong focus on details;
• Strong project management skills;
• Flexible attitude;
• Initiative control over Windows tools (power point, excel, word);
• Advanced English, Spanish skills will be consider as a super plus;
• The capacity to travel.

You will have the possibility to work remotely from wherever you like!

This recruitment is 100% free of bias, every decision is made based on your experience and knowledge. You are the most important person for us and we will be side by side with you every step of the way. A little piece of advice: Every client of ours is looking for happy people.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

About Popcorn Growth

A fast-growing social media company. Our main line of business is Popcorn Growth, a TikTok-first influencer marketing agency. Here to shake up stuffy old-school agency practices. 

We know that success on TikTok for brands depends on speed and efficiency.

We know that creators do their best work when we let them be the creatives

We’ve operationalized the whole influencer marketing process so that we can help brands move at the speed of TikTok. 

Now, we are looking for passionate industry disruptors who are ready to move as fast as we do. 

Sales Executive Job Description

This is a fully-remote position. We just want the best, wherever you are.

In this position, you will be part of a dynamic and fast-paced team that values impact, efficiency and independence. As a fully remote company, all of our team members must be able to take full responsibility for their roles and sphere of influence.

Our clients are respected brands. You must be comfortable engaging high-value clients and providing expert insight on the influencer marketing and social media space. 

We pride ourselves on being thought leaders in it with our clients for the long run- NO “Get 1 million followers in 3 days” or “Make $10,000 in a month” fluff. (Unfortunately, that does not appeal to our clients). 

We are champions of “work smart_, and_ hard” and are building for scale. If you’re someone who would rather take 30 min figuring out how to optimize a process, than spend 10 minutes doing it manually every day, you’re our person. 

Your Goals

Our standard TikTok influencer campaign pricing starts at $30,000 a month x 6 months.  

We are starting an entry-level pricing “Popcorn Lite” to encourage clients to get started on TikTok fast.

Popcorn Lite: 

• As this is our introductory pricing, we expect high-volume sales of $7,500 to $15,000 monthly retainers.
• For Popcorn Lite, the Average client contract size = $10,000 per month x 6 months = $60,000, compared to Popcorn Growth’s standard average client contract size of $100,000 to $200,000. 
• For reference, because of our strong value proposition, our standard campaigns take about 1 to 2 calls to convert, and have a sales lead time of about 3 to 4 months. 

Your goal is at least $800k of sales revenue in the first year.

Will you succeed in this role?

Because we are a start-up, we may not have the most robust and in-depth training process, so people who excel in our environment are people who are fast, independent learners who can pick up concepts quickly. 

Our training consists of:

• 2 day Product and Value proposition training
• Shadowing the Head of Sales on sales calls 
• Video recordings of sales calls and coaching
• If you are confident that you can pick up quickly given a loosely structured but highly impactful training process, you’re our person. 

Keys to success:

• You are extremely self-driven and loves challenges
• You are disciplined, consistent, and doesn’t take no for an answer.
• You listen more than talks during client calls 
• You understand how to lead with thought leadership and offer value to prospects, instead of hard-selling. People who hard-sell will not fit well with us. 
• You can think about your client/prospect accounts strategically, and can identify opportunities. 
• You are organized and you are on top of your pipeline and numbers. 

Sales Executive Requirements

• Minimum college education
• Either Marketing or Sales background
• Minimum 3 to 5 years of work experience
• Ability to work under pressure and deal with conflict

**Please Do NOT apply if:

• You always want to be perfect/excel at every task. We are a rapidly growing startup and so we need someone who is practical in their thinking. You must be able to find the happy medium between all information/data and getting the job done efficiently.
• You need guidance on everything. You must have a thought process of “If this goes wrong, will it cripple the company/process/client?” If not, make a decision and move on. The goal is to take a portion of decision making off of Sheryl’s plate.  
• You don’t have the courage to be brutally honest with the CEO and your team. 

**

• $100,000 to $200,000 OTE (50/50)
• Signing bonus 
• Company performance bonus 
• Regular Spiffs 
• Potential ESOP opportunities 

IF INTERESTED, PLEASE EMAIL YOUR CV TO [email protected]

Latin America's biggest online education platform, assisting students from all over the world in acquiring new, in-demand skills and staying current with the tech industry

Responsibilities

• Meet and exceed customer marketing KPIs, manage account growth by activating campaign solutions, designing campaign strategy, and monitoring and optimizing spend and performance.
• Manage the media performance plan on a continual basis. Provide information on how feature uptake can improve optimization.
• GTM, pixel implementation, Google Analytics attribution models, Google Optimize, and Google Data Studio are all within your control.
• Manage the display and video ecosystem of ad networks.
• Measure the impact of each campaign strategy and deliver customer-focused results in a fast-paced environment.

Qualifications

• 3 years of experience managing digital marketing campaigns, online measurement and operations driving customer impact
• Strong analytical and problem-solving skills.
• Experience in Google Ads, Facebook Ads and Twitter Ads campaigns administration.
• Experience with technical aspects of digital and programmatic advertising and experience working with product teams on scalable business solutions
• Experience across audience, targeting, attribution, assets and budget optimization
• Ability to take initiative in managing accounts, deliverables, and key performance indicators (KPIs), demonstrating a self-driven attitude

Salary & benefits:

• Negotiable salary
• We pay for your work tools
• Vacations - 15 days off
• Platzi Days Off
• Online therapy
• stock options

and more.....

About Us

Maharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers. 

MFI is a growing, fully remote team of nearly 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the TM technique and its related programmes more available to people everywhere. 

We favor a healthy and balanced work environment with opportunities for personal development.  

Job Summary

We are seeking a Recruiter to help us bring more great people into our growing team.

The Recruiter plays an integral part in maintaining and strengthening our unique culture by working closely with hiring managers to define roles, source candidates intelligently, and take those candidates through the hiring process from start to finish.

A fundamental principle of our culture is that we deeply care about others, both within and outside of our organisation, so we are committed to providing actionable, thoughtful feedback to all candidates at all stages of the process.

The Recruiter will report to our Global Senior Director of HR who is based in the Netherlands, so significant overlap with European timezones is preferred.

About You

You are a proactive, consistent, dependable contributor who combines crisp execution of processes with thoughtful improvement of them over time.

You are a “people person” who finds it easy and fun to build rapport with candidates and teammates. You combine a feel for the big picture with a sense of what is needed on a detail level.

You are comfortable recruiting in relation to a wide variety of functional areas, from software engineering to customer support to design to operations.

You are a strong, active communicator with excellent verbal and written communication skills.

Along with all this, you are excited by our mission to create a more peaceful, harmonious, and enlightened society worldwide through the full development of every inidual.

Responsibilities

• Develop and update job descriptions and job specifications in partnership with our hiring managers
• Prepare recruitment materials and post jobs to appropriate job boards and other relevant locations to attract candidates
• Source and recruit candidates by using databases and social media
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, hard skills, soft skills, experience, aptitudes, and whether they will be a positive addition to our culture
• Act as a point of contact and build influential candidate relationships during the selection process
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team

Skills and Qualifications

• 5 years’ experience as a recruiter, with at least 2 years working in-house
• Hands-on experience with various selection processes (resumé screening, phone interviewing, video interviewing, reference checking etc)
• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS)
• Excellent communication and interpersonal skills
• Strong decision-making skills
• Motivated for self-improvement and a healthy lifestyle, and open to / interested in Transcendental Meditation.
• Experience working in a global non-profit, working with a remote team or in a multinational organization preferred
• Fluency in English (written and verbal)

If you are passionate about this work but do not have all of the skills listed we are still interested in speaking with you and encourage you to apply!

Pay and benefits

Our pay levels are set according to a formula that combines above-median market rate data for the role (we pay 55th percentile of New York market rate for this role, based on Payscale data) adjusted for your local cost of living based on Numbeo data.

We take the issue of equitable pay very seriously, and we apply our pay formula to all workers who work 80% or more of full time hours with us.

Diversity and inclusion

We care about ersity - we strive to ensure all of our team feel included and can bring their whole selves to work but we also know that this work is never ‘done’ or complete, and that we can always improve.

Our team is fully remote, living and working across 20 countries across the world, and we’d love to hear how you can add to our special culture at MFI.

About 350.org

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world.

350.org is an equal opportunity employer and we do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information.

**About the Global Director of Product role:

We are looking for a visionary Global Director of Product who will own and drive the team’s overarching Product strategy. We work with a broad tool stack and, as Product Director, you would balance many competing priorities and ensure that the team is set up to effectively identify and act on evolving needs with the most creative and strategic use of available resources. Working with 12 dedicated staff, you will shape our technology offering to the climate justice movement.

**Responsibilities:

**Product Strategy & alignment

• Own the Product Strategy, vision and roadmap, and ensure alignment with the organisation’s broad goals and objectives.
• Work with the Product team leads to weigh up strategic priorities and how they will work together to advance the mission.
• Help develop and champion strategic priorities and drive cross-organisational collaboration around various engagement themes.

Management & leadership

**Required Qualifications:

• At least 10 years experience in building technology or leading others to build technology, at least some of which was in a campaigning or organising context. 
• At least 3 years experience as a senior leader/manager in the realms of technology, product or data.
• Experience with product strategy development and data-informed decision-making. 
• Adept and experienced in working cross-culturally and internationally.
• Experience working in the global south or with global south campaigners and organisers.
• Familiarity with the campaigning style and theory of change of 350.org or similar organisations.
• Professional-level fluency in English.

**Desired (but not required) skills and experiences:

• Familiarity with our current tools (including Wordpress, ActionKit, Salesforce, Controlshift, Action Network, New/Mode, Google analytics, Civis Analytics) would be desirable but not essential.

We are looking for someone who is comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others.

Position Type: Full Time

Application Deadline: 12pm EST, 10 August 2022

Compensation: Level 4.2 (click on the link for details)

About Us

Maharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers. 

MFI is a growing, fully-remote team of around 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the TM technique and its related programmes more available to people everywhere. 

We favor a healthy and balanced work environment with opportunities for personal development.

Job Summary

As MFI’s first QA Tester, you will play your part in ensuring quality throughout the company, beginning with developing a deep familiarity with its products: React Native iOS and Android apps used by students and further members of the TM community, and a web app primarily used by teachers to manage students as they progress through learning TM. 

You will work directly with product, design and our engineering team to ensure high quality releases.

About You

You love to improve mobile and web products, by putting a great emphasis on adhering to and improving testing procedures. You are conscientious and able to give clear, full, and actionable feedback on bugs you find in testing.

You have a service-oriented mindset, and seek to understand and create sustainable solutions to problems where you see them.

You have experience in manual testing of mobile and web applications and can demonstrate ability in this work through high quality references from prior roles.

Responsibilities

• You will be asked to continuously test our products in preparation for new product releases
• Ability to communicate with technical and non-technical team members 
• Help us to identify where automated tests coverage can be added in existing and future software releases

Skills and Requirements 

• Two years’ experience in testing mobile and web applications
• Strong understanding of common testing methodologies
• Ability to work remotely with regionally erse teams
• Experience in release management
• Fluency in English (written and verbal)

Bonus points if you have 

• Experience with the Transcendental Meditation® organization, meditation, or some form of healthy living

If you are passionate about this work but do not have all of the skills listed we are still interested in hearing from you! 

Pay and benefits

Our pay levels are set according to a formula that combines above-median market rate data for the role (we use 55th percentile of New York market rate for this role, based on Payscale data) adjusted for your local cost of living based on Numbeo data. For Engineering roles including this one, we pay the mid-point between unadjusted New York market rate and your locally adjusted formula rate.

We take the issue of equitable pay very seriously, and we apply our pay formula to all workers who work 80% or more of full time hours with us.

Diversity and inclusion

We care about ersity - we strive to ensure all of our team feel included and can bring their whole selves to work but we also know that this work is never ‘done’ or complete, and that we can always improve.

Our team is fully remote, living and working across 20 countries across the world, and we’d love to hear how you can add to our special culture at MFI.

DESCRIPTION:

As a senior SEO specialist at SiteCare, you'll be a go-to resource for both internal and external search engine optimization strategy, client communication, and the creation of a variety of deliverables including keyword strategies, complete website audits, and creative, buzz-generating campaigns from brief to post-launch.

The right person has a thorough understanding of technical SEO but frames it within a larger understanding of digital marketing strategy.

This is a full-time, fully-remote position and compensation is dependent upon experience.

For the Senior SEO Specialist team member to succeed in this role, they must embody SiteCare’s four company values in their day-to-day work:

• Obsessive Communication
• Deliver 101%
• Empower Others
• First-Class Service

REQUIREMENTS:

• Communicating with clients, helping them understand relevant metrics, what we do, and the progress of their project
• Create highly refined keyword topic strategies that lay the foundation for the rest of a client's SEO project
• Performing thorough, detailed website analysis, identifying current problems and opportunities, with a focus on crawlability, site architecture, and site content
• Create monthly and quarterly reports for clients that include an analysis of campaign performance along with strategic recommendations for continual improvement
• Performing competitive research, identifying what the client's competitors are doing right, what they're doing wrong, and how these tactics influence the client
• Participating in strategic brainstorming sessions and leading the lead generation team in the creation and execution of off-page campaigns that drive awareness, build buzz, and indicate relevance to the search engines
• Staying up to date on current industry practices, news, and algorithm updates
• Training other employees in on-page and off-page SEO beneficial skills
• When needed, the ability to write coherent, compelling copy that is not only keyword-rich but also user-friendly
• An understanding of social media and its role in SEO
• An understanding of UX and its impact on SEO

EXPERIENCE WITH:

• Working alongside external clients
• A working knowledge of HTML & CSS
• Conversion Rate Optimization (CRO)
• Google Tag Manager, Search Console, Google Analytics, and additional SEO related tools (Ahrefs, Moz, Screaming Frog)
• Editing content within content management systems

**

• A market-related salary based on your experience
• We’re a fully remote team with team members located in the US and South Africa.
• Work from wherever you have access to a fast internet connection.
• Quarterly profit distributions
• Quarterly personal development stipend of $200
• A technology stipend of $2000 for all new hires and a $1200 refresher stipend every 2 years.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Director of Finance, we’re looking for an experienced tax manager to manage the tax (both direct & indirect) requirements of the Hotjar group working with external advisors and the internal financial reporting/controlling and finance operations teams as required.

In addition to the regular ongoing compliance requirements, the successful candidate will lead a large project later in 2022 and 2023 to manage the overseas VAT and other sales tax registrations following the implementation of a new tax tracking tool.

This is a new position driven by a combination of Hotjar’s rapid top-line growth, evolving corporate structure with new subsidiary entities in new countries, and more sophisticated reporting requirements.

**You will:

• Work with external advisors and the finance team to ensure all corporate income tax returns are filed;

• Perform the annual / (potentially quarterly - TBD) transfer pricing calculations;

• Work with external advisors and our new sales tax partner to manage our overseas tax registrations and then ongoing compliance in respect of our overseas sales;

• Work with the finance teams and external advisors to ensure that Hotjar subsidiaries’ VAT returns are submitted;

• From time to time, work with other Hotjar teams and external advisors to understand the tax and social implications of registering as an employer for the first time in new countries;

• Completion of quarterly and annual tax schedules for Hotjar’s ultimate parent company for financial reporting purposes, including deferred tax.

**Requirements:

• Excellent understanding of the principles of both direct and indirect taxes (detailed knowledge of inidual countries’ tax requirements is not expected).

• Good understanding of basic accounting principles and practices

• Experience working with external advisors to manage tax requirements and advice;

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

• Must submit to a background check confidentially processed by our third-party.

**Compensation Range:

**

The compensation range for this role is €80,000 to €110,000 annually where the offer typically falls in the range of €80,000 to €85,000. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contract.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

About the job

We’re looking for a Product Marketing Manager to join our Marketing team and drive the execution of Product Marketing strategies for Uxcel’s B2C and B2B product lines.

As our Product Marketing Manager, you’ll be instrumental in cementing Uxcel’s position as the #1 platform for designers to build their design careers and for companies to upskill and hire amazing design talent.

Responsibilities

• Own the positioning, messaging & storytelling for all our products, partner & customer-related marketing
• Be the internal expert in understanding our buyer personas, user personas, customer stories & industry, and competitor intel
• Partner with our Product, Sales, and Talent teams to help drive our launch and go-to-market strategies
• Own and optimize product launch content and promotion with internal and external partners
• Track campaign performance in terms of acquisition, adoption, and active usage to monitor marketing impact on deals & revenue
• Exchange ideas/data/feedback with other departments (Product, marketing, leadership) to present results and make the product more user-centric
• Understand and identify communication points in the customer lifecycle journey
• Build, edit, test, and launch highly segmented, timely, and relevant email campaigns for client marketing and internal communications
• Partner closely with the Product, Sales, and Talent teams to coordinate email campaigns across systems
• Own the communication with existing customers across various channels

Requirements

• 4+ years of product/content marketing experience for B2C & B2B SaaS companies. Experience with educational and UX design brands is a huge plus
• Experience working with data-driven solutions targeting executives, managers, and users
• Compelling storytelling skills with a strategic and analytical mindset
• Experience serving as a subject matter expert in marketing and/or media tech
• Hands-on experience with experiment platforms, analytics software, etc.
• Understanding of data and how to use data to perform analysis and make informed decisions
• Ambitious, with a growth mindset, and can lead projects with a high level of autonomy
• Ability to work and thrive in a fast-paced, high-pressure environment where priorities may rapidly shift
• Organized and a dependable team player
• Native/Fluent English speaker

Benefits

• 👩‍💻 Fully remote
• 🌎 Work with an international team
• ⏳ Flexible hours
• 🆙 Growth within the Marketing team
• 💰 Competitive salary
• ⛱️ Flexible paid time off
• 🗓️ Paid local holidays

**The Product team and why we’re hiring

Our Product team is evolving and growing to match our bold and ambitious next phase of Harvest. We’re looking for a Mobile Product Manager to expand our small team, help us meet the product challenges on our horizon, and help develop the product and our team processes to establish Harvest as the world’s most preferred platform for unlocking the potential of every team’s time.

The Product team currently consists of 5 Product Managers and 4 Product Designers. This team is a part of the Customer Experience department, which comprises Product, Services, and Data teams. The Product Manager reports directly to the Group PM.

We are hiring for 1 Product Manager who will be focused on the vision, strategy, and execution of projects for Harvest’s mobile apps, to best support our customers across a variety of services industries. We are transitioning to using React Native to support both our Android and iOS apps.

**What you’ll do

You will have a broad latitude to do what it takes to make Harvest’s products valuable for our broad variety of customers, which includes the following responsibilities.

• In partnership with your manager, you’ll identify high-value opportunities that align with our product vision and OKRs.
• You’ll create and execute research plans to surface insights and gain understanding of problems and opportunities, either solo or in collaboration with others.
• You’ll collaborate to craft documents and presentations of clearly defined problems with well-considered solutions and hypothesized outcomes to help the team understand and get on board with your ideas.
• You’ll take ownership of these opportunities, and work across teams to carry them through completion, outcome, and iteration. You’ll keep your team aligned, encouraged, and motivated to create the best product for our customers.
• You'll assess key outcomes of your team's work, link projects back to measurable customer value (KRs and company goals), and make and defend decisions around iteration.
• You'll mentor teammates to help them do their best work.

**Requirements

**Who you are

• Your work day has at least 4 hours overlap with Eastern Time Zone, 9am-6pm.
• You have at least 5 years of experience in the product management space. We understand that titles vary between companies. Your title will be commensurate with your experience.
• You’re a great communicator, excellent writer, and pride yourself in your ability to work across teams and areas of expertise to align people around your ideas.
• You’re collaborative, and know when and who to pull in to drive ideas forward successfully.
• You have a history of using data to inform product recommendations.
• You have enough technical knowledge to navigate functional requirements where appropriate.
• You’re a strong analytical and strategic thinker, and are able to use quantitative and qualitative data and research to inform decisions and inspire new avenues for exploration.
• You can communicate the value of your work clearly, succinctly, and in a timely manner, aka share the “why” across all constituents in the organization.
• You’re able to drive toward key results and navigate trade offs.
• You embrace a challenge, persist in the face of setbacks, understand give-take priorities, champion dialogs that encourage erse perspectives, and are inspired by the success of others.
• You have a track record for solving problems with real business impact and have owned setting, building, and validating impact hypotheses. You are outcome focused.
• You are self-directed, curious, patient, love learning, and are not afraid to fail. You enjoy working independently without much supervision.
• You like small teams. You want to get to know people by name, and you’re not shy about starting something from scratch.
• You value a distributed and erse work culture. Working side-by-side with co-workers from around the world is something you cherish.
• You value design and product excellence and craftsmanship over growth for growth's sake.
• You understand the importance of your role to influence, support, and motivate others.
• You have expertise in project management.

**To apply

Please submit your resume and cover letter, including your answers to the following questions:

• You’re awesome and could work anywhere—why Harvest?
• What unique experience would you bring to this role?
• Why are you interested in a mobile-specific role?
• What, from what you know of us so far, is the biggest opportunity you see for Harvest as a product?

**Benefits

At Harvest, our compensation consists of three main components:

• A competitive base pay: Every Harvester with the same role expectations receives the same base pay. And we aim to pay at the top of the market (informed by third-party data) for all roles.
• Inidual and company performance bonus plans: We believe in rewarding performance, so all Harvesters are eligible to receive an inidual and company performance bonus after working with Harvest for a period of time.
• Competitive benefits*: We offer a number of benefits, including:
  • 15 days of vacation in your first year, plus company holidays and a week off for winter break. And you’ll get an additional two days per year until you reach twenty days.
  • 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings for you, your spouse, and your dependents.
  • A yearly budget for your professional learning and development goals.
  • 401k plan with a 6% company match after three months with the company.
  • 16 weeks of paid family leave to all new parents with the option to use it all at once or throughout the baby’s first year as well as a virtual platform providing support across fertility, pregnancy, adoption, and through your first year of parenting.
  • A charitable giving matching program to support your contributions to your favorite charitable organizations.
  • And much more…

*Some of the benefits described are only available to U.S.-based Harvesters. Benefits information for non-U.S.-based Harvesters will be provided to iniduals who interview for those roles.

About Outlier Ventures

Outlier Ventures is the largest Web 3 accelerator in the world. Founded in 2014, it works with startups at various stages of their lifecycle from pre-seed / seed (via Base Camp) to later stage about to launch (or live) token networks specialising in a New Data Economy, NFTs, and DeFi bringing together a network of 1,000 ’s of the world’s leading web 3 founders, protocols, VCs to mentor, and invest.

About the role

We are looking for an Investment Manager and Team Lead to take charge of managing the tip of the spear for Outlier, in charge of recruiting and signing the best teams in Web3 to join one of Outlier’s accelerator programs with Base Camp or Ascent. You will play a pivotal role in the leading web3 accelerator’s deal flow pipeline, engaging in early stage ventures obtaining broad based exposure to founders, technologies and partners.

Leading the Investment team, you will build on the past 8 years of dealmaking in which Outlier has established itself as a category leader working closely with Program Managers as well as investment staff and subject matter experts (Tech, Fundraising, Token Design, NFT Strategy team) to scale the investment team, optimize the investment process as well as develop investment thesis in conjunction with senior management.

Your Key Responsibilities:

• Develop a sharp investment point of view on categories and companies justifying investments in companies to deliver outsized returns, having a clear understanding for disruptive market technology trends, enabling the development of market maps and targeted outreach to potential investment opportunities.
• Lead and manage comprehensive diligence on accelerator applicants, including operational and relevant financial diligence in order to obtain a robust view of the company’s people, products, technologies, go-to-market plan, competitive position, addressable market and other key drivers relevant to making an investment decision.
• Manage and oversee overall process and logistics as it relates to recruiting activities including preparation of investment materials, running of investments committees as well as contract negotiation and signing of teams.
• Manage overall relationships and interactions with prospective founders ensuring that candidates have a clear understanding of Outlier’s unique value proposition and experience seamless interactions and communication throughout the full recruitment cycle.
• Lead the build out and development of a best in class investment team that is able to attract and close the top founders in Web3
• Oversee team’s market research activities, ensuring the team develops respective core competencies across sectors within Web3 (DeFi, gaming, infrastructure, NFTs, etc.)

We are looking for someone who:

• Has 3-5 years of investment experience within Web3 (preferably early stage) including financial modeling, diligence, valuation work, supporting/making investment recommendations
• Desire to be part and manage a fast-growing team with the creativity to think out-of-the-box about new opportunities and other ways to develop and grow our business. Must be able to work cross-functionally and collaboratively with our early-stage partners, with an ability to self-manage in an unstructured environment
• Genuine intellectual curiosity, the ability to learn new facts and concepts quickly and comprehensively, then explain those facts & concepts to other people succinctly
• Ability to synthesize complex information, form a sharp point of view, and communicate it clearly and succinctly to different audiences
• Desire and proven ability to learn new domains and technologies quickly
• Comfortable building conviction based on both qualitative and quantitative data points
• Highly motivated, with the ability to deal with the routine tasks as well as the more interesting aspects of the role
• Problem solver
• Super interpersonal skills

Package

Package is subject to relevant experience. It will bias towards performance related bonuses, including the opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership.

What we can offer you*

• Exposure to some of the most exciting businesses in the web 3.0 and blockchain space.
• The ability to work with a broad variety of stakeholders around the world.
• Full autonomy in your role and the opportunity to explore any areas of interest should it meet the vision of the business.
• Private medical insurance.
• Discretionary bonus scheme.
• 25 days holiday per year (plus bank holidays)
• Cycle to work scheme
• Opportunity to invest directly into token projects on the same terms as the Outlier Ventures partnership

*Availability subject to specific circumstances.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Are You a Calling Machine?

This role is for the heavy hitters. If you are looking for an opportunity where you are rewarded for your results and want to make a difference in the lives of those you work with, we have an incredible opportunity for you.

We are actively recruiting phone representatives to support business owners by setting high-quality appointments with qualified clients for elite sales teams. This position is a unique opportunity to join a dynamic, high-performance, results-oriented culture.

Essential Duties & Responsibilities

• This position is 100% phone sales. Representatives must activate leads provided by the company.. This is not a telemarketing job; it is a business-building career opportunity.
• Be aggressive in generating results and set up at least four one-on-one meetings with key decision makers each day.
• Partner with the sales team to execute meetings.
• Report activity and results daily.
• Proactively improve performance through coaching and feedback provided by management.

Requirements

• Candidates must have at least 1-year proven phone success in the B2B or B2C environment
• Traits, attitudes, skills: unstoppable mindset, coachable, exceptionally driven, resourceful, results-oriented, passionate about helping businesses grow, persuasive, assertive, honest, quality follow-up, attention to detail, gregarious, mega awesome phone skills!
• The ability to work from your home or anywhere on the planet with decent internet.

If you are interested in applying for this opportunity offered by Clients on Demand, please send your resume to [email protected]. Include the job title you would like to be considered for in the subject line of the email.

• Location: Your home
• Employee Type: Full time
• Manages Others: No
• Job Type: Appointment setting
• Experience: At least 1 year of proven phone experience in the B2B environment working with top-level executives
• Travel: None
• Income Opportunity: Straight Commission + Bonuses
• Lead Acquisition: Leads provided by the company daily

Únete a nuestro equipo de tutores en Emtech.

Formación académica:

Ingenierías en sistemas, tecnologías de la información, informativa y relacionados con metodologías ágiles

Misión del puesto: 

Dar seguimiento a estudiantes en cuanto al avance del curso y brindar apoyo en la resolución de dudas en temáticas relacionadas al curso.

Experiencia requerida:

Conocimientos y experiencia en Metodologías ágiles

Experiencia y manejo de grupos virtuales

Manejo de grupos en línea

Comunicación digital eficiente y asertiva

Orientación a estudiantes en la resolución de dudas

Excelente organización y procesamiento de información

Manejo de plataforma LSM

Manejo de plataforma Zoom

Manejo de bases de datos en Google sheets

Propias de las metodologías ágiles

Actividades del puesto: 

Capacitar al grupo en el uso y aplicación de las herramientas consideradas en el curso

Realizar sesiones de seguimiento con el grupo para actualizar actividades relacionadas al curso

Resolver dudas del grupo en tiempo y forma, brindando seguimiento puntual

Revisión y evaluación de casos prácticos, así como ofrecer retroalimentación puntual

Seguimiento y planeación de actividades de soporte para el aprendizaje

Control y gestión de grupos grandes de estudiantes universitarios

Orientación a estudiantes en la resolución de dudas, creación de sesiones, dinámicas de aprendizaje y reforzamiento de conocimiento

Proporcionar informes semanales del grupo

Mantener comunicación con la coordinación del programa para identificar situaciones que necesiten un seguimiento puntual

Importante:

Organización 

Atención al detalle 

Buena comunicación

Trabajo en equipo 

El trabajo es 100% remoto y por horas dependiendo de la disponibilidad con la que se cuenta.

Executive Assistant to Founder & CEO

FULL-TIME, IN-OFFICE POSITION

__________

COMPANY OVERVIEW

The Haro Group is a Residential Real Estate Sales organization based in Greenville, SC with a mission to make the communities our sovereign God has placed us in thrive. We're an award winning Inc. 5000, high growth, mission-oriented company and we're looking for an amazing full-time Executive Assistant to join our team of "A" Players and support our Founder and CEO, Haro Setian. If you are a highly organized and passionate administrative professional with experience supporting visionary entrepreneur CEOs, read on to learn more about this exciting opportunity.

POSITION OVERVIEW

This is a full-time role reporting directly to our Founder and CEO. For this role, You'll need to live in or near Greenville, SC and be willing to work at our offices 8:00a-5p Monday-Friday. On occasion there is a need to work additional hours on evenings and weekends for events and strategic initiatives.

MISSION

The mission of the Executive Assistant is to stay five steps ahead of their leader, tracking all of the administrative details, and clearing the path for him to make his greatest contribution to our business. The Executive Assistant will be a key asset to the Founder and CEO by anticipating needs at an exceptionally high level, allowing him to develop vision and strategy for all aspects of The Haro Group so that we can reach our mission, revenue, and profitability goals.

While repetitive tasks are certainly part of this position, the tasks assigned can vary from week to week based on the CEO's needs and the needs of the business. The most important responsibility of the Executive Assistant is to ensure that administrative tasks and projects are completed with a high level of efficiency, confidentiality, accuracy, flexibility, and positivity in order to support the initiatives of the CEO.

RESPONSIBILITIES

The Executive Assistant will have the following primary responsibilities:

• Meeting management including preparing agendas, printing financial reports, taking notes, distributing action items and arranging catering
• Communicating on the CEOs behalf both internally and externally
• Email management on behalf of the CEO
• Running errands and attending in-person meetings multiple times per week
• Checking mail and processing to various departments
• Complex calendar management and scheduling (both personally and professionally) on behalf of the CEO, the Executive Team and the company
• Varying personal and professional administrative tasks including, but not limited to, booking appointments, research projects, coordinating travel and ordering gifts/flowers, etc.
• Social Media presence management on behalf of Founder|CEO
• Project management and research for CEO's initiatives
• Overseeing bookkeeping for all of CEO's investments
• Weekly expense report on behalf of the CEO
• Maintain inventory and office supplies
• Anticipate office needs; evaluate new office products; place and often expedite orders when necessary.
• Maintain knowledge by attending professional and technical educational seminars and workshops; review publications; establish professional and personal networks within the industry. Participate in organizations relative to the business.
• Coordinate finances, assist with budget preparation and ongoing review for all of Founder's business interests
• Building and tenant management
• Reading books and periodicals relative to business and the real estate industry
• Assist CEO with developing work projects for his children as employees of the business
• Assisting with long-term strategic planning in regards to businesses, relationships and other opportunities as they arise

PROFICIENCIES

Financial Knowledge: The Founder and CEO's EA will have a high attention to detail and accuracy, using their existing experience dealing with financial information, their experience supporting Executives, and their ground level understanding of accounting terminology to provide informed administrative support.

Quality Communication: The EA must be an excellent communicator, in both written and oral form. This includes proficiency in spelling, grammar, and punctuation. This also includes being able to take a large amount of information and summarize it quickly both in writing and orally on a regular basis. You must also be able to track communication (and be very responsive) across multiple channels without losing any details. Those channels could include in-person meetings, virtual video calls, Slack messages, Facebook messages, text messages and/or emails.

High Level of Discretion: Since our EA will regularly work with confidential information, discretion and sensitivity regarding personal, financial and other information is a must. Team Player: In addition to working directly with the Founder and CEO, the EA will also work with members of the Executive Team and Sales Team. They'll need to be able to collaborate and communicate well with these team members, maintaining a can-do spirit and not complaining, making excuses or gossiping.

Anticipating Needs: As a part of our commitment to enabling our Founder and CEO to serve our company and clients at the top of his game, our EA will strive to anticipate needs and eliminate friction at work and at home whenever possible. This means you know how to stay five steps ahead of your leader, clearing the path for him to make his greatest contribution.

Affinity for Technology: Our executive assistant will be a technologically savvy Mac user and will not be intimidated by learning new technology. Proficiency in the following tech platforms is ideal: Slack, Zoom, Google Suite, Facebook, Quickbooks Online.

Requirements

Education: Bachelor's Degree preferred.

Experience: 2-5 years supporting executive(s). Financial/bookkeeping experience.

Skills: Computer Experience - see above "Affinity for Technology"

Physical: Ability to bend, reach and lift boxes and office supplies up to 30 lbs.

Travel: 1-2 short (1-3 day) trips possible annually

Job Type: Full Time, Salaried (with 401k (with company match), profit sharing and benefits)

TO APPLY:

• Submit Resume and Cover Letter
• Answer questions on Workable
• StrengthsFinder Top-5 Strengths Report
• Kolbe A Index Assessment

Benefits

We are a tight-knit bunch. Listed on Inc. 5000 fastest-growing companies twice. We've been ranked in the top 3 Real Estate team by units sold for the past 6 years in Greenville.

You can read our client reviews on Google and Zillow. Check out our YouTube page.

We love our community and have been presenting sponsor for the Julie Valentine Center Run2Overcome as well as the top-fundraising team for that run for the past 6 years.

Compensation:

• Salary - $50,000 - $75,000
• Health Insurance
• 401K with company matching
• Keller Williams Profit Sharing Opportunity

Únete a nuestro equipo de tutores en Emtech.

Formación académica:

Ingenierías en sistemas, tecnologías de la información, informática y relacionados con la digitalización de las empresas.

Misión del puesto: 

Dar seguimiento a estudiantes en cuanto al avance del curso y brindar apoyo en la resolución de dudas en temáticas relacionadas al curso.

Experiencia requerida:

Conocimientos y experiencia en digitalización de la empresa.

Experiencia y manejo de grupos virtuales

Importante: Conocimiento en la plataforma MONDAY.

Experiencia frente a grupo

Manejo de grupos en línea

Comunicación digital eficiente y asertiva

Orientación a estudiantes en la resolución de dudas

Excelente organización y procesamiento de información

Manejo de plataforma LSM

Manejo de plataforma Zoom

Manejo de bases de datos en Google sheets

Actividades del puesto: 

Capacitar al grupo en el uso y aplicación de las herramientas consideradas en el curso

Realizar sesiones de seguimiento con el grupo para actualizar actividades relacionadas al curso

Resolver dudas del grupo en tiempo y forma, brindando seguimiento puntual

Revisión y evaluación de casos prácticos, así como ofrecer retroalimentación puntual

Seguimiento y planeación de actividades de soporte para el aprendizaje

Control y gestión de grupos grandes de estudiantes universitarios

Orientación a estudiantes en la resolución de dudas, creación de sesiones, dinámicas de aprendizaje y reforzamiento de conocimiento

Proporcionar informes semanales del grupo

Mantener comunicación con la coordinación del programa para identificar situaciones que necesiten un seguimiento puntual

Importante:

Organización 

Atención al detalle 

Buena comunicación

Trabajo en equipo 

El trabajo es 100% remoto y por horas dependiendo de la disponibilidad con la que se cuenta.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), AST (UTC -4), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**Description

The right person for this role is a team player and natural relationship builder. You’re adept at creating and managing equitable hiring processes that are an extension of what it’s like to work at ConvertKit. You focus on managing our hiring, recruiting, and onboarding functions, and you regularly take off your recruiter hat to collaborate with the Ops team on shared projects.

As ConvertKit’s sole recruiter, you will:

• Build relationships to become a trusted partner to each hiring manager to help them achieve their hiring goals through transparent communication and mutual accountability
• Focus on positive candidate experience by setting expectations, communicating timely updates, and providing actionable feedback
• Source, evaluate, close, and pipeline a erse and high-performing set of candidates for a variety of roles
• Evolve and manage ConvertKit’s employer brand, creating a long-term vision and working consistently to make it a reality
• Manage all aspects of hiring administration, including co-authoring job descriptions with managers, posting roles, updating and deciding about our Applicant Tracking System (ATS) and recruiting "tech stack", documenting process, drafting offer letters, completing reference checks, and more
• Create and maintain a candidate pipeline utilizing creative sourcing strategies and partnerships with talent communities
• Drive the success of hiring at ConvertKit by setting performance goals, defining hiring metrics, and measuring progress - you will continuously evaluate the efficacy of our hiring process and drive operational improvements and efficiencies as needed
• Craft and manage every detail of a new hire’s onboarding experience - in partnership with hiring managers - setting new hires up for success in their first 30 days with the team
• Provide training and mentorship on all things hiring to the rest of the ConvertKit team
• Stay informed with equal employment opportunity (EEO) and affirmative action guidelines and laws

As part of the Ops team, you will:

• Learn about the Operations team - our shared goals and priorities - and have an opportunity to collaborate with your teammates on shared initiatives that support the broader team
• Think big picture on how to make hiring and recruiting less reactive/seasonal and more proactive and consistent throughout the year
• Create leverage in your role to help the Ops team remain small and effectively serve a growing team

A successful candidate will have a combination of the following:

• Strong experience sourcing across a variety of roles - especially technical roles - employing a variety of engagement strategies
• Exceptional communication skills - you can effectively articulate value to candidates and your collaborators; you proactively keep stakeholders apprised of developments; you listen well and seek to understand
• Deep understanding and passion for ersity, equity, and inclusion - you continuously explore and invest in structural changes that make ConvertKit a place where everyone can succeed and thrive
• A consultative nature - you respond quickly to questions and go the extra mile to provide a great experience for candidates and your collaborators
• Great organization and project management skills - you juggle multiple candidates and tasks and stay on top of all issues
• Strong sense of ownership - you develop dependable plans for your work with clear milestones, proactive communication, and reasonable time frames; you devise creative solutions to address constraints and obstacles along the way
• Full life-cycle recruiting experience - you’ve owned recruiting end-to-end, from job posting to offer negotiations, and everything in between
• An understanding of what makes ConvertKit unique and how to market that value to candidates
• Skilled at partnering with organizational leaders to develop hiring plans, understand business goals, train hiring team members, and manage shifting priorities
• Passion for hiring data and efficiency, including the know-how to build and manage effective processes and systems of measurement
• Comfortable making adjustments and changes on the fly with a positive, collaborative attitude
• Relationship-driven - you enjoy cultivating relationships with all types of people. You build rapport easily in the short-term and nurture trust-based relationships in the long-term
• Good handle of regulations and compliance for all U.S.-based hiring practices

**Salary & Benefits

ConvertKit has standardized salaries based on position, no matter where you live. For Operations team roles we have five levels. For this role, we’re hiring at a level 3 ($115,000) or level 4 ($140,000). Level is based upon your experience and our interview process.

Other benefits include:

• Profit Sharing - Learn about profit sharing and comensation at ConvertKit
• Four weeks paid vacation per year
• $1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work
• Equity in ConvertKit - when you join and when you help us hit company targets
• 401k with a 5% match
• 10 paid holidays a year
• Two weeks of paid sick + mental health and wellbeing time per year
• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• 12 weeks paid parental leave and flexible scheduling in your child’s first year
• $3,000 annual childcare benefit
• Monthly medical benefits up to $1,600 a month toward premiums. Dental and vision premiums covered 100%
• Gender-affirming benefits
• $4,000 equipment allowance for your first two years, $3,000 budget every following two years (US employees only)
• $3,500 annual learning & development budget
• Four-week, paid sabbatical after five years with the team
• The team gathers twice a year for fantastic virtual or in-person retreats

**How to Apply

We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.

Here’s what you can expect from the hiring process for this role:

• Written application
• A phone screen with someone on the hiring team
• A short, 2-hour or less homework assignment
• A technical interview to discuss the homework assignment and your experience
• A culture contribution interview

To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.

ConvertKit is an equal opportunity employer. We value ersity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

Sobre nosotros: Konfront es una startup de tecnología con presencia en más de 50 países. Nos enfocamos en desarrollar software ágilmente, crear estrategias de tecnología y automatizar procesos para ayudar a organizaciones a lanzar y escalar productos digitales 4 veces más rápido que un desarrollador tradicional. Nuestro enfoque en transformación digital nos ha dado más de 45 historias de éxito en distintas industrias, incluyendo fintech, educación, turismo, insurtech, proptech, retail y manufactura, entre otros, y múltiples premios en Estados Unidos, Latinoamérica y Europa.

¿Tienes lo que se necesita para ser un Konfronter?

Objetivo del rol: Trabajar como parte de un equipo multidisciplinario con clientes para garantizar el éxito de las transformaciones digitales, agregando valor mediante desarrollo e integración de software, optimización iterativa de soluciones digitales y análisis intede soluciones digitales.

Sobre el rol: Buscamos personas con pensamiento crítico, analítico y lógico-matemático para materializar transformaciones digitales de alto impacto y construir los productos que representan el futuro de nuestros clientes en distintas industrias.

Responsabilidades principales:

1)     Desarrollo de producto: crear soluciones digitales que habiliten tecnología de punta para clientes de distintas industrias, asegurando tanto eficiencia y funcionalidad, como diseño UX/UI y responsividad.

2)     Ejecución ágil: Utilizar, aprender y adaptarse una gama amplia de herramientas de desarrollo e integración de software para construir productos digitales con un enfoque 80/20.

3)    Ingeniería en datos: diseñar estructuras de datos, normalizar bases de datos, implementar y cumplir con protocolos de ciberseguridad de almacenamiento, integrar data de distintas fuentes y habilitarla para análisis cuantitativo y construcción de algoritmos.

4)   Evaluación de productos digitales: Traducir potenciales soluciones digitales a diagramas de flujos lógicos, analizar la viabilidad tecnológica de prototipos, considerando las necesidades del cliente y del usuario y priorizando un acercamiento lean.

5)    Gestión de productos digitales: ser diligentes e implementar buenas prácticas para documentar, testear, depurar, almacenar, proteger versiones, optimizar iterativamente, dar mantenimiento y garantizar la ciberseguridad de desarrollos tecnológicos.

Habilidades que buscamos:

1)     Proactividad y actitud emprendedora; resolución de obstáculos en un entorno de aprendizaje rápido; ejecución ágil e iterativa.

2)    Aptitudes matemáticas, lógicas y analíticas avanzadas; dominio de álgebra booleana; entendimiento e interés de aprender sobre sistemas e infraestructura tecnológicas y computacionales.

3)    Capacidad de preparar y presentar avances y entregas a clientes internos y externos; gran jugador en equipo.

4)   Aprendizaje autónomo, iterativo y ágil para dominar herramientas y lenguajes de programación como Figma, Python, HTML, Java Script, Bubble, Webflox, Postman.

Idiomas: Español nativo e Inglés avanzado, otro idioma puede ser un plus.

Perfiles:

-       Personas graduadas o en último semestre para tiempo completo remoto

-       Personas a partir de 6to semestre para medio tiempo remoto

-       Rol recomendable para ingenierías de carácter técnico

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Help Scout is unlike other SaaS companies. We’re a B Corp that has achieved the trifecta: We care about the Product, the Customer, and the Employee. With over 12,000 happy customers who consistently rate us above the competition in NPS ratings; our employees believe in the vision and the remote-first culture; and a customer-friendly product that has 99.99% up-time, Help Scout pursues excellence in all three domains.

Over the last 10 years, we’ve seen consistent growth as a company and in 2022 we’re looking to accelerate that growth by expanding our sales team. We’re looking for real go-getters who see a target and want to demolish it. We are looking for iniduals who want to be part of a sales team who cares about their customers and knows that the best way to serve them is by being a product and industry expert who can guide them to the right outcome. 

Help Scout is a fully remote company and has been for the last 9 years. We’ve figured out how to onboard employees the right way and we know how to generate a close-knit team even when spread out across the globe. Come take a look.

Job Responsibilities

Be on the front lines of customer interactions.

You’ll be the first Help Scout person a prospect speaks with so you get to set the tone and the branding of who we are as a company.

Work with your team to create actionable strategies.

You will play a crucial role in determining which strategies are successful including things like subject lines, calls to action, decision makers and value add statements.

Use a multi-channel approach in your outreach.

You’ll continually test the order of touch points (ex: email, call, call or call, email, call) until you find what works and you’ll have fun doing it!

Drive Results.

Your goal is to get our target customer set up for demo calls with our AEs. The more demo calls that are completed the more success you’ll have.

Please note that at this time, we are only able to hire in the United States.

About You

You love to hear “Yes!” and don’t let “No” stop you from having fun.