**How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

Our Customer Care team has an immediate opening for a Real-Time Workforce Coordinator. In this role, you will work as part of the Support Operations Team performs forecasting, scheduling, and tracking of contact centre personnel to handle daily call volume to meet the service level and occupancy goals of the centre. To do this, we utilize the Playvox (formerly AgyleTime) Workforce Management technology integrated with the Talkdesk telephony and Zendesk ticket management platforms.

**

• Provide contact centre agents with a working schedule for the business week, incorporating all business requirements (training, coaching, meetings, etc.) as well as forecasting and scheduling assumptions
• Monitor and manage key call centre operating metrics from multiple channels on the quarter-hour, hourly and daily interval levels and compare to scheduled personnel, ensuring the contact centre is staffed correctly to meet customer and client expectations.
• Create and maintain work schedules of contact centre personnel to meet daily workload (interval call volume, average handle time, client billable hours, hours of operation, etc.).
• Coordinate with Customer Care management for activities (i.e., phone, non-phone) that need to be scheduled and provide realistic schedules based on current staff resources and performance.
• Ensure Customer Care management has the proper data to approve time-off requests such as team meetings, additional agent training, and all other future schedule exceptions.
• Maintain agent-level schedules and attendance tracking which includes recording absenteeism and tardiness of agents (real-time adherence). Escalate real-time schedule adherence negative impacts on management.
• Adjust intra-day staffing schedules to meet service level targets.
• Administer and maintain PTO and other time off allowances for contact centre personnel.
• Regularly monitor trends and flag any changes that may impact resource allocation
• Work with Customer Care managers to manage intra-day operations by verifying call volume, call handle time, etc. throughout the day, making adjustments to ensure centre performance goals are met.
• Manage staff allocation changes during unexpected events (app outages, telecom issues) to ensure service level targets.
• Update and maintain interval, daily, weekly, and monthly historical data.
• Collect and summarize agent productivity, unaccounted time, adherence, etc. data as well as call metrics data.
• Assist with the integration and implementation of new call centre technologies.
• Interact with vendor technical resources (Talkdesk, Zendesk, Playvox) to resolve issues that cannot be cleared within the team, including creating & managing trouble tickets in the respective vendors’ ticketing systems.
• During service interruptions, contact call centre management and IT teams and, when required, interface with vendor support regarding problem-solving. Document business impact and communicate with Management.

**

• 2-year college graduate/associate degree or higher, or equivalent work experience.
• Advanced English speaker. Fluent in verbal and written business English.
• 2+ years of experience working in a contact centre.
• A minimum of 1 year of workforce administration/real-time adherence experience in a contact centre environment.
• Experience with contact centre workforce management software applications required (with preference to Playvox/AgyleTime Workforce Management platform).
• Experience with contact centre telephony and ticket management technologies (Talkdesk and Zendesk preferred).
• Experience in multi-channel queue management (call/emails/chat) is preferable.
• Intermediate level of experience with Microsoft Excel (i.e., creating spreadsheets, VLOOKUPs, pivot tables, etc.).
• Demonstrated experience working directly with application users to troubleshoot issues with application functionality or performance.
• Ability to gather and analyze statistical data and generate reports.
• Detail-oriented with good organization and time management skills.
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment
• Ability to work and respond with minimal direction and supervision.
• Strong problem-solving skills and quick identification of trends to resolve issues.
• High reliability and adaptability to work a variable schedule to cover 24x7 contact center hours of operations including weekends.

**

• Competitive compensation and equity.
• Location:
• Our company is 100% remote and has been since we were founded. Sendwave hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Recruiting team can help answer any questions about location as we move further into recruiting process. For this role, we are targeting candidates to cover the US Pacific Standard Time Zone.
• Major benefits:
• Subsidized health insurance and retirement contribution matching (both vary from country to country)
• 26 weeks of fully paid parental leave and subsidized fertility assistance
• Unlimited vacation with a 20-day minimum requirement
• $10,000 annual charitable donation matching

**

• Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
• Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_

Time zones: UTC -2, GMT (UTC +0), CET (UTC +1), EET (UTC +2), CVT (UTC -1)

We are an international online marketing company with offices in Zurich (Switzerland) and Cape Town (South Africa). We use data to drive the success of our clients in the fields of Web Analytics, Conversion Optimization, Search Engine Optimization, Pay-per-Click Advertising, Social Media Marketing and Digital Marketing Compliance.

We assess data to enable data-driven digital marketing solutions and improve the performance, the ROI, and the customer journey for our clients.

We are currently looking for a

Digital Analyst (remote position (UTC+2) or in our Zurich office)

As a Digital Analyst with Advance Metrics you’ll be responsible for ing into our clients’ data, setting up tracking code, defining KPIs and creating reports with useful recommendations for our clients.

Your Responsibilities

• You’ll do web analytics implementations with tools such as Google Analytics, Piano Analytics or Matomo.
• You’ll create tracking concepts and implement tracking codes via tag management tools or directly in the source code.
• You’ll conduct analytics trainings and workshops, and perform ad-hoc analysis to improve marketing performance.
• You’ll set up customised dashboards for data visualisation.
• You’ll work closely with the Project Managers in preparing client reports, and using data to drive strategy.

Your Profile

• Experience in planning and implementing tracking setups, preferably with Google Analytics and Google Tag Manager.
• Experience with data visualisation and setting up dashboards.
• Know-how of relevant digital marketing KPIs.
• Basic knowledge of JavaScript or Python is a plus.
• Experience in Server Side Tracking Implementations would also be a plus.
• Excellent communication skills in English, German is a plus.

Our Offer

• The opportunity to work remotely (in Europe or UTC+2hr time zone) or in our Zurich office.
• A new management principle with open book management and profit sharing for all team members.
• A flat hierarchy in which you can develop yourself.
• Varied and interesting projects on a global level.
• An annual training budget that you can dedicate to your professional development.
• An annual fitness and wellness budget that you can use for your physical and mental health.
• An international, erse team

Marker Content are recruiting remote writers to join our fast-growing, global team.

We sell articles to agencies, publishers, small businesses, web developers and everyone in between.

These businesses are calling out for written content touse on their social accounts, newsletters, blogs and websites, and here's where your writing skills are vital.

Write about bestselling topics including:

• Travel
• Food & drink
• Beauty
• Business
• Lifestyle and more

Whatever topic you're passionate about, there's a buyer out there for your work, so write about what you love and know best.

Signing up to Marker takes just a few minutes and your articles can be purchased multiple times by buyers, every time they do you get paid 80% commission.

Click the link to sign up and our team will review your application within 48 hours: https://bit.ly/3yQ1a97

Republic is looking to hire a Crypto Investment Analyst - Liquid Tokens to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Magic Eden is looking to hire a Finance Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

We are GovAssist

GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States and we are affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have provided superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.  

Our program embraces multiple perspectives while leaning into the belief that no matter where each member is, we trust them to accomplish our shared business goals; all remote and self-awareness are key.  

GovAssist is seeking a Product Owner who will act as a communication hub and strategic guide for everyone involved with the product. Dedicated to all depts, but mostly to the IT one, his role responsibility will include (but not limited to) being a project manager, development team lead, business strategist, user-centric product designer, customer analyst, and market research manager.  

RESPONSIBILITIES:   

• Ensures product development goals are in accord with the business objectives and every member of the team is aligned on the reasoning behind it, prioritizing the right work, at the right times. 
• Champions product initiatives while maintaining a cohesive and singular vision.  
• Breaks down product features into smaller chapters and lines to help the team continuously deliver in an agile environment. 
• Keeps the stakeholders, business managers, and all decision-makers on the same page.  
• Creates an actionable product roadmap and ensures the feasibility of the product with respect to business objectives.  
• Manages the product backlog of prioritized features and bugs.  
• Maps out realistic project dependencies and implements the most efficient sequence of development.  
• Clearly defines any and all project constraints and determines which deliverable will be put into development and at which time.  
• Ensures that the development timeline is realist and repeats the prioritization process for each iteration of the product.  
• Identifies any areas with the potential for improvements and supports the product design sprint.  

QUALIFICATIONS AND SKILLS:  

• At least 2 years of experience as a Product Owner.  
• Master’s degree in Engineering, Computer Science, or similar relevant field.  
• Demonstrated knowledge of project management concepts (agile/SCRUM).  
• Understanding of computer science principles. 
• Business-savvy, strategist, visionary.     
• Expert-level communicator, excellent influencing and negotiating skills.  
• Continuous problem-solving and alternative seeker.   

This is a full-time position (40h/week) where collaboration is vital, meaning that you will need to establish a common work window with the relevant parties.

We are looking for a highly motivated inidual for our Account Manager role. Work collaboratively with our research team on growing our influencer database and building relationships with potential industry partners. The right candidate is self-motivated, independent, disciplined and loves doing outreach/sales.

**

-Reach out to potential partners by email

**

-Experience with Asana is a plus

-Experience working remotely is a plus

**

BBE Marketing provides products and services to help businesses connect with celebrities and influencers. We are a small, fast growing company who is passionate about our mission.

**

**Michael Todd Beauty is developing innovative beauty tools backed by science and driven by the belief that everyone should have access to simple, spa-quality treatments from the comfort of home at the best price.

**Our brands have amassed over 10,000+ five-star reviews from happy customers, numerous awards, and hundreds of press features from the likes of Allure, Vogue, Cosmopolitan, People, and more.

**

**We are looking for a data-driven Performance Creative Strategist who will own creative development across our performance media channels and ensure we are constantly iterating and testing new content. This role is equal parts creative and analytical, bridging the gap between our growth marketing team and our internal and external creative partners.

**This is an absolute critical position, which will be key to unlocking aggressive business growth by helping us deliver the right creative and messaging to potential customers at the right time. Channels include, but are not limited to paid social Facebook, Instagram, TikTok, YouTube, display, native, connected tv, and direct mail.

**This inidual will report to our Director of Growth Marketing, and work cross-collaboratively with growth marketing, creative, and third-party creative agencies. The ideal candidate brings a passion for developing effective ad creative and solving growth challenges but also demonstrates the ability to think analytically and make data-driven decisions.

**

• **Own the development cycle of best-in-class performance creative content from start to finish. This includes developing our testing/iteration roadmap, writing briefs, facilitating content production, and leveraging creative results to inform future testing and both short and long-term strategy.

  **

• **Transform creative performance and insights into codified learnings and actionable next steps that align with our results-driven content strategy and internal Creative Playbook (which you’ll help develop!)

  **

• **Map out Growth team’s content needs across various channels, brainstorm ideas for new creative, deliver detailed briefs to creative partners, manage production schedule and ensure timely delivery of effective, attention-getting assets.

  **

• **Work closely with internal and external partners such as creative agencies, in-house and freelance designers, copywriters, content creators, and influencers to source and develop content for use across paid channels.

  **

• **Benchmark ad creatives from other brands and keep the team up-to-date on creative trends in the market.

  **

• **Coordinate with our Partnerships/Influencer team to identify relevant influencers and help secure content usage rights to promote across paid channels.

  **

• **Utilize customer insights to develop content frameworks that address pain points and support the customer journey across our various personas; deliver the right message to the right people.

  **

• **Develop, document and store content, briefs and agreements in an organized and retrievable manner.

  **

• **Manage legal and licensing agreements related to content in coordination with our Legal team.

  **

**

• **3-4 years of paid social experience in a fast-growing consumer company or agency managing campaigns with at least $300k monthly budgets.

  **

• **Strong analytical approach to customer and revenue growth.

  **

• **Proven experience in designing and building data-driven, marketing programs.

  **

• **Deep familiarity with marketing platforms, e-commerce KPIs, attribution modeling, incrementally testing, and analytics tools.

  **

**

**Perks include:

• **A competitive salary and commission

  **

• **Relocation package

  **

• **Medical insurance

  **

• **Vision insurance

  **

• **Dental insurance

  **

**Michael Todd Beauty is an Equal Opportunity Employer where the spirit of inclusion feeds into everything we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Michael Todd Beauty is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

👋🏼 We're Nagarro.

We are a Digital Product Engineering company that is scaling engineering in 2022 in a big way! We build products and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (in 28 countries, to be exact). We're looking for a full-time Solution Architect to join our Digital Ventures business unit that brings our incredible software product experience to larger companies like Verizon, Google, Twitter, Sony, L'Oréal — and we do this all with a fully remote team. That's where you come in. We are growing our team of Product engineering experts, and we're looking for people who share our passion for building software people love.

Requirements

As a Senior Software Engineer you will be expected to be a full life cycle engineer, and also present designs, perform peer code reviews and work collaboratively with your team and across teams to drive initiatives/features. This is a hands-on position where you will do everything from designing and building components and cutting-edge features to formulating strategy and direction within the Org. You need to not only be a top developer with excellent programming skills and a stellar record of delivery but also excel at communication and customer obsession. You are empowered to build best-in-class solutions working with architects both within the team and outside and will be responsible for your work end-to-end. You are expected to be independent yet collaborative ensuring that your deliverables fit into the overall team's commitments.

We're looking for

• Bachelor's Degree in Computer Science, Mathematics, Physics, Electrical Engineering or similar
• 5+ years of professional programming experience with a proven track record of on-time delivery
• Production programming experience object-oriented languages such as Java, C#, or software development with any strongly typed language
• Experience with relational data storage such as PostgreSQL and SQL Server
• Exposure to big data storage such as Apache Spark, Kudu, Snowflake, and similar technologies
• Working experience with Microservice architecture and
• Working experience with cloud platforms (public or private) such as Azure, Google Cloud, AWS
• Demonstrable skills in analytic computing and algorithms
• Demonstrable understanding of advanced programming concepts such as multi-threading, memory management, and query processing
• Passion for finding and solving problems
• Excellent communication skills, proven ability to convey complex ideas to others in a concise and clear manner

Preferences

• 7+ years of professional programming experience with a proven track record of on-time delivery
• Experience with performance tuning, bottleneck analysis, and resource usage monitoring
• Experience working on and/or with containerization technologies such as Docker, and Kubernetes.
• Experience with Distributing Processing
• Familiarity with probabilistic and stochastic computational techniques
• Experience with data access and computing in highly distributed cloud systems
• Prior history with agile development

Time zones: EAT (UTC +3)

👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 🙂 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

Brief overview of this role at Sitemate:

• We are looking for a QA tester for web/mobile to join our QA team
• This role would be great for you if you’re looking for more autonomy around your work with a clear path to growth in your career. Maybe you are working in a bigger team and don’t have any opportunities to progress. Maybe you’ve worked in small startups before but are looking to make the jump to something larger and you want to join a startup team that move quickly and place a huge emphasis on product and engineering.
• You will have the opportunity to pull responsibility and ownership, and make it your own area of expertise. You will have the opportunity to work with complex web and mobile specific challenges such as real time syncing between mobile and web, native multimedia uploading and full offline capabilities. You will have direct engagement with our Lead QA Engineer and Delivery Lead.

Employment Type:

• Full-time.
• Preferred Based: Nairobi, Kenya
• Remuneration: AUD $60k-$80k*

Why should I consider joining Sitemate?

• You can see what people really think about working at Sitemate here: https://www.glassdoor.com.au/Overview/Working-at-Sitemate-EI_IE3008131.11,19.htm
• We have equal opportunity for applicants of all genders, ethnicity and sexualities - Sitemate's team is proudly erse.
• You will have flexible working options - our team is a blend of fully remote and hubs around offices. People based in hub cities typically work in the office 2-3 days per week, and 2-3 days working from home.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the inidual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (standing desk, monitor, headphones etc).
• You will be able to attend company-sponsored training, workshops or conferences that help with your role.
• You will get additional benefits and support as parents - with paid leave for both primary and secondary carers (includes adoption), as well as support and leave for the tragic circumstances of stillbirth.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works: https://legalvision.com.au/5-essential-elements-employee-share-scheme/
• Sitemate has grown from 5 people in 2018 to now over 40, and we’re now moving into the next stage of growing to 100 people! We have a product that customers are strongly engaged with, and every month we get around 300-400 new leads whilst spending $0 on marketing and 0 cold calling.
• Sitemate’s founders have erse backgrounds - one with coming from engineering on major infrastructure projects such as roads, bridges and tunnels, the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate (complete coincidence on the names… 😅).
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc) and Shearwater Growth Capital (founded by two Directors of WiseTech - a $14B software company for the logistics industry).

What is the working environment like at Sitemate?

• We are very transparent - monthly allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour due to covid-19, Generation Z starting to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• See here an example wind farm project that is powered by Sitemate: https://roadbridge.ie/projects/beinn-an-tuirc-windfarm-phase-3/
• See here an example solar farm project that is powered by Sitemate: https://newenglandsolarfarm.com.au/the-project.
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

See some of our user reviews for Dashpivot here:

• Capterra:https://capterra.com/p/178010/Dashpivot/
• G2 Crowd: https://www.g2.com/products/dashpivot/reviews
• Trust Radius: https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent

What will I be doing day to day in this role?

• Work closely with our web/mobile team to manually test new features before they go to production
• Conducting acceptance, functional and regression manual testing
• Writing and maintaining test cases and test suites
• Assist with quality planning pre-development work commencing
• Analyse input and output of test data and identify discrepancies between requirements and expected results
• Assist our engineering and delivery team with debugging and issue troubleshooting to create detailed bug reports

What will be the biggest challenges for me in this role?

• Learning how to use Qase, our test management system
• Our mobile products seem simple to our users, but contain a high degree of technical complexity - from shared components across multiple mobile apps, to backend services that only serve the mobile client - there will be a lot to learn about testing
• We will be completely re-architecting our product’s hierarchy in the next 12 months from a rigid tree/folder structure to a flexible tree/folder structure, which will nearly certainly require refactoring all our test cases 🙃
• You’ll be working directly with our Lead QA Engineer and delivery team - we move very quickly, so you’ll need to be excited to come in and learn extremely fast

What kind of skills and experience do I need to have? (Ideally most but not all)

• 1+ years of experience in manual testing
• Experience in performance testing
• Experience testing mobile apps is a bonus
• Experience with automated testing is a bonus

**

What does the application and interview process look like? And how long does it take?

Once you have expressed interest, we have an online application form that is connected to our internal systems. Following on from this, we have a combination of an online self service quiz and interviews. Usually it will only take a day or two to hear an update on next steps, and the overall process for those who make it all the way through, will usually take a couple of weeks.

*The remuneration shown is based on Sydney, Australia’s standard cost of living. Sitemate has a standardised COL (Cost of Living) multiplier that is applied to the remuneration bands shown, based on your location, it may go up or down.

ConsenSys is looking to hire a Corporate Development Associate to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

IOV Labs is looking to hire a DeFi Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

We’re seeking a Product Manager to lead initiatives for our client-partners as well as shaping Whitespectre’s own software products. The ideal candidate has successfully managed products that involve both a web-based platform and native mobile applications. Significant experience with subscription-based ecommerce business models and managing initiatives that cross both customer experience and operational excellence are also major pluses. 

In this role, you will own product development from inception to launch, developing a deep understanding of the customer and business goals, with a keen eye for the critical blockers.  You should be an expert communicator and strategist who enjoys collaborating with client stakeholders and working within a close-knit delivery team dedicated to software that provides a stellar user experience and drives growth at scale. 

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 75 smart and erse architects, engineers, product managers and designers, working together remotely and growing!

In this role you will

• Align on key business goals and customer needs for each product initiative 
• Partner with cross-functional stakeholders and the development team to define, deliver, and advance the product roadmap, with clear KPIs & prioritization
• Own product evolution from inception through launch and iteration,
• Define and communicate detailed user stories, and be able to lead a team’s grooming and sprint planning sessions.  
• Collaborate with UI/UX designers and the development team to create engaging and dynamic user experiences.
• Leverage analytics, surveys, competitive analysis, and user interviews to identify areas of opportunity or improvement.
• Lead stakeholder meetings and communicate regularly with the Whitespectre executive team on progress and the client relationship.
• Depending on the level of your seniority- mentor other product team members

**

• A structured thinker who’s also a creative problem solvers- you excel at problem statements and a clear plan to deliver, test, and evaluate 
• A clear, effective, and engaging communicator – you can build trust and alignment, even in complex situations.
• Both user and data-focused. You understand when and how to use both qualitative and quantitative methodologies.
• Intellectually curious and passionate about new products and market opportunities.
• Seeking career growth and learning opportunities with a company that prioritizes their  personal and professional development.

Benefits

• Competitive salaries, with payment in USD
• Annual Performance & Salary Reviews, with proactive career management
• 20 Days PTO & 3 Charity Days annually (pro-rated)
• Funded face-to-face meet ups in Barcelona, as well as, South America and Asia
• Assisted Relocation package up to $5k
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives

Cultural benefits

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Cross-company knowledge sharing - deepen your expertise, share learnings and work with different technologies and product and UI/UX frameworks
• Opportunities to contribute to company-level initiatives- Thought leadership, Whitespectre’s own products, and our climate change initiatives
• An emphasis on both Work-life balance and continuous inidual growth

The ‘check the box’ Requirements

• 4+ years in a product management role, working closely with a cross-functional development team (Engineering, UI/UX Design, & QA)
• Experience managing both web platforms and native mobile applications, with significant experience in ecommerce
• Excellent verbal and written communication skills
• Significant experience using analytics platforms, BI analysis, and KPI tracking. 
• Experience working within a US, UK, or Canada-based company or with clients in those countries.
• Must live outside of the US.

Interested in applying?

• Apply by completing the form below
• Or email us with any questions on [email protected]

We’re seeking a talented Delivery Manager to help drive key client projects forward. You'll be working with a delivery team composed of Software Engineers, QA and Product Management, collaborating with both the team and client to deliver products of the highest quality as efficiently as possible and communicate progress. The ideal candidate wants to take ownership for the team’s delivery, is resourceful, has both strong project management and communication skills, and enjoys working in a close-knit team environment.

For this role, we are particularly seeking candidates experienced with ecommerce and subscription products. Candidates should also have a keen interest in product development, particularly for b2c products.

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 75 smart and erse architects, engineers, product managers and designers, working together remotely and growing!

**In this role you will

• Maintain the high performance of the team while continuously driving improved output and business impact with quantifiable metrics
• Partner with Product Management to manage dependencies and tradeoffs, and remove bottlenecks
• Ensure successful delivery and manage major releases
• Report to Whitespectre’s leadership team on the team’s status, success metrics, team engagement, and risks/issues against key milestones, whilst also identifying areas for improvement
• Client management: Help both manage and build key client relationships, communication clearly to both technical and non-technical stakeholders
• Share excellence and contribute best practices across all Whitespectre projects

**Core Skill Set

• A demonstrated technical / logical background - able to decompose problems into surmountable challenges.
• Ability to scope projects accurately with limited information (and capture assumptions).
• Highly organized with a commitment to manage projects on-time and within the resource budget
• High attention to detail – able to provide feedback on deliverable quality.
• Excellent verbal and written communication skills, including the ability to write clear analysis for reports and executive-level presentations
• Comfortable interacting directly with the executive team and explaining technical concepts to non-technical people
• Experienced in managing risks and issues
• An experienced practitioner of Scrum or similar delivery methodology
• End-to-end understanding and appreciation of a software product's lifecycle
• Ability to triage issues across multiple systems and drive technical issues to resolution

**Benefits

• Competitive salaries, with payment in USD
• Annual Performance & Salary Reviews, with proactive career management
• 20 Days PTO & 3 Charity Days annually
• Funded face-to-face meet ups in Barcelona, as well as, South America and Asia
• Assisted Relocation package up to $5k
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives

**Cultural benefits

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Personalized onboardings
• Opportunity to contribute to company-level initiatives
• Work with a broad range of best-in-class technologies
• Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
• Regular brown bag learning sessions
• An emphasis on Work-life balance

**The ‘check the box’ Requirements

• 4+ years of management or project lead experience
• 3+ years of managing software development teams
• High attention to detail – able to provide feedback on deliverable quality.
• Excellent verbal and written communication skills, including the ability to write clear analysis for reports and executive-level presentations

**Interested in applying?

• Apply by completing the form below
• Or email us with any questions on [email protected]

Top reasons to join us

• Competitive Salary
• 100% remote
• Working with the latest tech (Vue3, Vite, Tailwind, XState, GraphQL)

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, erse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We've grown our annualized revenue by over 1000% since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world

What You Will Do

• As a Frontend Tech Lead you'll work on core product features of the CoverGo platform
• You will be managing and growing the team of up to 8 developers
• Oversee frontend development practice and keep our technical standards
• Be a role model of hands-on expertise and knowledge for the Frontend team
• Help us design, build, grow and maintain our product
• Work on challenging frontend problems in multi-tenant and cloud-agnostic architectures
• Crafting no-code editors, tools, and visual rules engines
• Fully own features from ideation with design and product, to working on iterations and improvements
• Improving and refactoring our current codebases
• Evaluating new technologies for the platform
• Building relationships with engineers across all product teams in CoverGo

Your Skills and Experience

• You are a hands-on engineer with a minimum of 6 years experience, and you love what you do
• Excellent understanding of JavaScript, HTML5, and CSS3, experience in Vue, or willing to learn Vue
• Intensive TDD practice
• You have experience with managing teams of developers
• You like to empower people to thrive and grow
• You believe in productive and respectful culture without micromanagement
• You are a quick learner and excited about learning new technologies
• You are passionate about automated testing, code quality, and engineering best practices
• You advocate software craftsmanship and take pride in your work
• You enjoy collaborating with engineers across functional teams and have excellent communication skills
• You enjoy taking full ownership of projects from conception to production

Why You'll Love Working Here

• Salary: Up to 10000USD/Month
• Full-remote employment, work from anywhere!
• Performance bonus
• Paid annual leaves
• Performance review 2x a year
• Company activities and events
• Learning and Development Plan

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are looking for a Customer Support Representative in North America. Our preferred time slot is between 9 am-5 pm (PDT/PST), but the exact slot and hours are negotiable.   

Your role

Your role is to gradually take over the support for the US market and timezones we struggle to cover with our current support team based in Europe. We will provide you with training for the job, extensive internal and external documents, and internal support.

Your typical day includes:

• Responding to customer questions via email and live chat 
• Proactively contacting our existing customers and helping them succeed
• Sharing and discussing customer feedback with the rest of the team
• Documenting frequently asked questions and improving internal/external help materials

This is you

We are looking for an energetic person with a getting things done mindset. Our typical customer is a marketer working for a B2C brand and basic knowledge of social media and online marketing will help you in the job. At Flockler, we are passionate about customer success and happiness and are looking for someone who shares our enthusiasm!

What we offer

The salary range for this job is between $20.000 to $50.000 depending on the hours (part time option available). We offer an exciting role in a team working remotely, and excited about the service we provide. You will get to work with some of the world’s largest companies and learn the nuances of constantly evolving social media channels and marketing. In addition, we will support you when customers are demanding or have challenging questions. We love customer feedback and constantly look for ways to improve the customer experience.

Be the data engineer powering the solutions to a unique Observability challenge -- monitoring uptime and reliability of independent/3rd party oracle providers. Observability at Chainlink Labs is going through a transition from traditional time series-based monitoring toward an event-driven architecture and alerting approach. You will have a significant impact as we grow the Chainlink ecosystem and ensure the best experience for our customers by ensuring reliable uptime.

You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning distributed systems, cryptography, blockchains, game theory, consensus algorithms, and decentralized applications.

You will be given a high level of autonomy/ownership over your projects, the opportunity to expand your scope of knowledge, and the chance to help build the decentralized infrastructure of the future.

**

• Lead the design and deployment of data pipelines that power our real time monitoring/observability services to detect and alert the team of needed action.
• Make recommendations to ensure sufficient metrics are collected to create alerts with every new feature release.
• Thinking creatively about attack vectors, possible failures, and disaster scenarios, modeling them in reproducible test environments, and developing fixes
• Implementing resilient distributed systems to achieve extremely high reliability in a variety of blockchain environments

**

• 3+ years of professional experience as a software developer / DevOps engineer or equivalent
• Experience with Kafka required
• Deep knowledge of go or Kafka Streams apps (including Java/the JVM) a plus
• Experience administering Kafka Connect, Confluent Platform, and/or Kubernetes is a plus
• Experience with test-driven development and the use of testing frameworks
• Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting

Our Stack

Golang, Kafka, Postgres, Kubernetes, AWS

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.  

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?

Crimson Education is a Series C, Top 150 global EdTech startup founded in 2013 with the idea that through personalized education and a level playing field, we can transform students into the world leaders of tomorrow. Flash forward, we're in 28 locations and we've got a team of 500+ a tutor/mentor network of 3000. We have built Crimson to become the world's most successful university admissions consultancy, with our students 4x more likely to gain acceptance to the Ivy League, Oxford, Cambridge and more.

We are making waves in the EdTech space, and are looking for an experienced salesperson to join our global team! This is a full-time, remote position, based in the US or Canada.

You will be**responsible for:**

• Strategizing, managing, and supporting the end-to-end planning, execution, and optimization of the North America marketing and advertising campaigns - increasing lead volume and conversions 
• Driving brand awareness of Crimson's services and products through cross-channel campaigns and initiatives
• Ideating and executing digital marketing strategies to promote local events
• Creating (blogs, ebooks, articles, ad creatives, case studies, webinar content) opportunities and resources for students.
• Managing social media strategy and ensuring social channels are updated daily.
• Identifying mutually beneficial marketing opportunities with potential partners
• Monitor leads and conversion from marketing across all channels (Events, PR, FB, Content, Emails, PR, SEO & more) with weekly/monthly progress reports.
• Work closely with the digital marketing team to tailor online content, landing pages, social posts, and ads to promote local events and initiatives.
• Working closely with the Country Manager and Academic Advisor teams, building a marketing calendar that results in market growth and an optimal customer experience
• Identifying and forming relevant partnerships

What we are looking for:

• At least 1-2 years of experience in marketing ideally but not necessarily in education or a similar field
• A proven track record of revenue acquisition through marketing strategy and execution
• Knowledge of platforms such as Salesforce, Marketo, Storyblok, Google Analytics
• Experience in social media marketing, including Facebook, IG, Twitter, TikTok, LinkedIn and more
• Knowledge of the college admission industry is desired but not a must-have
• Bachelor's degree or higher, ideally in the area of marketing or communications
• A good eye for design and strong creative writing skills

Why work for Crimson

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We're a global player with 28 markets (and growing) across the globe! 

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

Job Title

Related Job Titles

Reports To

Job Overview

You will be mentored by our Founder and Chief Executive Officer for further personal and professional development. You will have much influence on how you structure your work and accomplish our strategic objectives. The main successful outcome is a well-defined, repeatable, and scalable business with growing revenue.

The start date will be in the 3rd or 4th quarter of 2022. We can wait for the right candidate, so feel free to apply even if you are unavailable for several months.

In your application, describe your interest in and motivation to do this job, mention why this job is a good fit for you, demonstrate that you will be able to perform the job responsibilities, and state your preferred number of work hours/week and ideal compensation per hour in your local currency.

Responsibilities and Duties

• Develop our mental health care business 
• Educate yourself in advanced entrepreneurship subjects 
• Early-stage sales using VoIP, video call, and email
• Produce effective marketing content
• Design and conduct quick, cost-effective growth experiments
• Obtain rapid customer feedback
• Make data-driven decisions
• Develop plans for strategic initiatives
• Execute plans 
• Produce business process documentation
• Optimize Key Performance Indicators 

Qualifications 

• Contract position – must be able to invoice ithought
• Able to sell a product with a few hundred dollars price point directly to early adopter consumers
• Understands core sales techniques such as authority, social proof, objection handling, and other sales techniques
• Able to create effective marketing content
• Able to work remotely from home or elsewhere
• Able to self-manage your work (do not require micromanagement)
• Can work in a small team/company
• Looking for long-term cooperation
• English speaking, reading, and writing
• Problem-solving
• Interest in personal and professional development 
• Open to do tasks outside of known areas of expertise 
• More generalist than a specialist
• I-will-get-it-done attitude 

• Full-time remote contract position up to 40 hours/week
• Maximum US$70/hour compensation
• Work remotely from home or elsewhere
• Flexible schedule
• Low-stress work environment
• Experience building and growing a startup from the beginning
• Get extensive personal and professional development
• Receive mentoring by our Founder and Chief Executive Officer

Elliptic is looking to hire a Finance Assistant to join their team. This is a full-time position that can be done remotely anywhere in the United Kingdom or on-site in London.

Here at Playco, we make games that bring the world closer together through play! 

Our ideal teammates are thoughtful, low ego, and hardworking professionals who can both zoom into the details and zoom out to embrace the big picture. We are passionate about makers and tinkerers, who are unafraid to experiment with a healthy disregard for constraints. We hope you'll enrich our team with your enthusiasm and passion, both for games and for life.

About this Role

The Sr. HR Generalist acts as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations. 

**

• Administer Playco’s human resources policies and programs, balancing employee advocacy and business operating needs.
• Promote equity, fair treatment, and positive employee relations and ensure compliance with employment laws.
• Develop new and/or existing HR tools, policies, procedures, and practices; make recommendations for improvements and changes.
• Assist HR Generalist with benefits open enrollment as well as auditing benefit invoices for accuracy
• Work to promote an innovative and creative culture where employees can achieve high levels of job satisfaction and productivity.
• Manages employee onboarding activities for all team members to deliver the best experience that fosters a positive attitude toward studio goals. 
• Work closely with our legal department to coordinate immigration efforts for team members. 
• Assists Sr. HR Director with offboarding including preparation of separation notices and related documentation; and may conduct exit interviews to determine reasons behind separations.
• Maintains accurate electronic history files for employees, contractors and team members of our EOR. 
• Involved in solving complex HR-related issues. 

**

• Bachelor’s Degree in Human Resources Management, Business, other relevant field, or equivalent work experience.
• 5+ years of broad HR knowledge and experience.
• Experience with HRIS management including enhancing systems for maximum productivity. 
• Thorough understanding of human resources principles and practices, including but not limited to wage and hour, employment law, safety, and immigration.
• This position requires an experienced, data-driven, analytical, collaborative and influential HR professional who can work effectively within creative teams.
• Proven record delivering high quality HR services across all disciplines to all levels of employees.
• Strong team player who builds collaborative relationships with own team and other teams.
• Superior interpersonal, and communications skills (both written and verbal).
• High degree of business acumen; results oriented with an ability to work independently.
• Proven ability to handle multiple projects and meet deadlines.
• Works independently with minimal guidance. 

**

• Startup experience. 
• Experience with any of the following tools: ADP Workforce Now, Lattice, Lever, Asana and Notion.

EEOC Statement

Playco is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital or familial status, disability, genetic information, age, military service, or other applicable legally protected characteristics. We believe that our differences are our strength and we know that ersity builds a better team.

We are seeking a Director of Web to oversee the creation of web applications and APIs for our expanding product. The ideal candidate will have multiple years of hands on experience in a startup environment coupled with strong managerial skills to organize and direct a group of engineers responsible for delivering software solutions. 

**

What we’re looking for 👀:

• Excellent understanding of Internet security & privacy mechanisms.
• Experience of high-volume API design and implementation.
• Exceptional cloud engineering experience
• Great communication skills and people leadership skills
• Experience leading and scaling remote engineering teams (preferably across multiple time zones)
• Proven background in interviewing and hiring top talent internationally
• Fluent English.

Ideal Candidates also possess: 

• Experience with or educational background in web security or cryptography 
• Strong background working with growing startup organizations - SaaS/Security preferred 
• Degree in engineering/computer science or equivalent a plus but not required 

Our stack:

• Netlify, Vercel
• AWS: CloudFront, ElasticBeanstalk, Aurora
• React, TypeScript

Flare is a real-time platform that brings together the fragmented ecosystem of emergency responders in emerging markets. We use real-time and managed data to coordinate emergency response to save lives. Described as the the 911 of the future, by Fast company, Flare uses modern technologies to save lives and make peace-of-mind accessible to billions of people living without access to emergency support. Fast Company Article: https://www.fastcompany.com/company/flare

A database-centric backend is at the core of the success and functionality of our platform - and we're looking to grow the backend team with additional senior/experienced developers, fluent in database best practices, real-time big data management, system scalability, and, of course, writing quality production-ready code. This is open to fully remote and partially remote work, and candidates will ideally be located within GMT to GMT+3.

Requirements

• 6+ years of relevant industry experience
• Deep understanding of PostgreSQL (especially implementing business logic with stored functions and security concerns such as RLS).
• Incremental database-migration workflows
• Excellent SQL, data transformation and analytical skills
• Strong data architecture expertise with the ability to implement secure and performant relational databases
• Experience designing, building, scaling and maintaining core backend software components and services
• Ability to solve latency, and performance problems in high-throughput, low-latency, highly-available systems
• Self-starter attitude and the ability to execute new ideas with autonomy
• Amazing communication and collaboration skills, team-oriented work style

Nice to have

• Experience with GraphQL
• Experience Node.js (JavaScript/Typescript), monorepos
• Experience of Amazon Web Services
• Experience with production distributed systems, web applications and integrations with third-party APIs

Benefits

Lean and agile team of highly-skilled and experienced global tech talent.

Mission-driven team & work; chance to work on live and action-packed lifesaving platform.

Delicious daily breakfast and lunch (when in the office).

Can be fully remote or partly remote, #LI-Remote or in-office with full-time benefits and covers.

Flexible working environment and hours.

Flexible holiday/vacation policy.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Are you insatiably curious, with a penchant for experimentation and learning new things? Do you enjoy taking things apart and then putting them back together to understand how they work? If so, we have an open role you’ll find very interesting. 

What you get to do:

• Test our WordPress plugins through the different stages of development and release cycles. This includes user, functionality, regression, and compatibility testing.
• Report discovered defects, inconsistent product operations, and possible product improvements in detailed reports.
• Contribute to defect resolution by helping with the reproduction and investigation of reported issues.
• Develop and document test environments and test cases.
• Produce and maintain testing documentation, including test cases, test scripts, and test data.
• Develop and maintain systems and solutions to automate testing processes.
• Provide technical support to our plugin users either via email, phone, and/or remote access.
• Report and follow through on issues reported by the users to deliver a working solution with prompt and accurate feedback.
• Document technical documents in the form of notes and manuals.
• Maintain good client relationships.

You should have:

• Excellent verbal and written communication skills.
• Good organizational skills.
• 3+ years of experience in testing software and / or web applications, preferably WordPress plugins or themes.
• 2+ years hands-on experience working with WordPress (either building, developing, testing, or managing WordPress websites, plugins and themes).
• A good understanding of software testing concepts such as black-box testing, unit testing, user testing, automated and manual testing.
• Sufficient knowledge of MySQL, HTML, PHP, and JavaScript.

Extra points if you are knowledgeable about any or all of the following:

• Good understanding of PHPUnit, Codeception & automated testing.
• Have used Selenium and similar web application automation tools.
• Ability to read and write code (junior development level).
• Good understanding of Git and other systems used in the SDLC.

We are offering the following:

• A challenging technical job in a fast-growing international startup.
• 28 paid days off + the bank holidays of the country you live in.
• All costs covered travel for business and meetups (for example, opportunity to travel to WordCamps).
• Paid for software, books, and similar educational materials.
• Career growth opportunities: we are a small growing company and are looking for a long-term engagement, and we would love to see you grow with us.

**Interested? Here is how you can apply:

**If you are interested and would like to join our team, please send us the cover letter and your CV to [email protected]. For more information about this and other vacancies we currently have please visit our careers page.

We look forward to hearing from you.

Time zones: EST (UTC -5), PST (UTC -8)

We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position: You'll be joining a supportive, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be via Intercom live chat (no phone calling required). It is highly preferable that you have background knowledge of SEO or digital marketing so you can understand our customers and their goals.

When we say this isn't your typical "customer service" position, we mean it: This is an opportunity to join a fast-growing and industry-leading company with a reputation for outstanding customer service. We're specifically looking for versatile people with a mixed skill set, who can grow into higher-level roles in the longer term. Skills, interests, or proven experience related to content writing and creation, product management, customer success, churn management, SEO, digital marketing, entrepreneurship or similar will be highly valued. We listen to employees, we allow them to take initiative, and we provide training and support along the way. 

🇨🇦 This position is 100% remote and only eligible for those who are authorized to work in Canada.

Key Responsibilities

• Support customers and provide product education via Intercom live chat
• Assist customers with billing, upgrades, quotes, and similar inquiries
• Engage and collaborate with sales and customer success teams when required
• Use research skills, internal support channels, and teamwork to solve problems
• Escalate issues/bugs to engineers and collaborate to resolve
• Manage customer feedback, insights, and feature requests to contribute to our product's continual development
• Contribute to internal and external documentation
• Other projects depending on your skillset (writing, product management, customer success, etc)

Job Benefits

• Profit-sharing, distributed quarterly
• Frequent promotions
• 4 weeks vacation 
• Paid sick days
• Happy Hour once a month
• Extended health benefits
• Continued education allowance
• Annual fitness allowance
• Home office equipment allowance
• Work from anywhere in the world
• Supportive and collaborative work environment
• Join a bootstrapped, product-focused, & customer-oriented team

**Job requirements

• 2+ years in a similar customer support role, preferably for a SaaS
• Moderate understanding of SEO and/or digital marketing
• Basic understanding of common digital marketing channels (Google Analytics, Google/Facebook Ads, social media, email marketing, etc.)
• Advanced written communication and interpersonal skills
• Native or bilingual English
• Comfortable in a remote work environment
• Access to reliable high-speed internet

At Dwell we help 100,000+ believers cultivate a habit of living in the Bible. We love being able to encourage people to connect more deeply with God through Scripture, and we love the challenge of using technology to accomplish that mission. Our small team (8) is committed to building formative and delightful experiences for our community, and we're on the hunt for a new teammate who aligns with our mission. 

Could that be you?

About the Role

We’re looking for a Performance Marketing Manager who is both analytical and creative. In this role, you'll be a pivotal part of accelerating growth by improving our KPIs (App Installs, Trial Starts, and Paid Subscriptions) by acquiring the right type of customer. The right candidate will be a seasoned marketer with a proven track record of growing digital products at scale.

While you'll likely interact with the full team at Dwell, you also will work closely with our Head of Operations, Head of Product, and Senior Product Strategist. 

This position reports to Dwell's Head of Operations.

_Please, no recruiters or contractors.

Primary Responsibilities (In Order of Priority):

1. Execute and support User Acquisition for
   1. Paid Search Channels: Apple Search Ads, Google Play Store Ads, Google Ads (In the future, YouTube Search Ads)
   2. Paid Social Channels: Facebook and Instagram (In the future, TikTok and SnapChat)
2. Responsible for App Store Optimization (ASO):
   1. The Apple App Store
   2. The Google Play Store
3. Responsible for Search Engine Optimization (SEO) for DwellBible.com

Must Haves

• Senior-level experience marketing digital products at scale (app-specific marketing makes you the ideal candidate)
• You like finding creative solutions for acquiring users through new ad concepts or exploring new channels
• You love data and have fun tracking the effectiveness of campaigns and reporting on their performance
• You enjoy staying on top of shifting industry trends and acquisition best practices
• Details don't scare you
• You appreciate working at a remote-first company
• You have exceptional written communication
• You enjoy working collaboratively and delight in solitary deep work
• You have the knowhow to engage and maintain agency relationships when necessary

Activities you may find yourself doing on any given day…

• Managing Apple Search Ads and Google Play Store campaigns for Dwell
• Tracking, optimizing, and measuring campaign performance
• Helping determine how and where our budget should be allocated
• Discovering new keywords and market opportunities on Apple Search Ads
• Managing day-to-day communication with teammates
• Creating a weekly report to turn performance data into meaningful insights and taking relevant action on insights gained
• Conducting research to monitor and study the competition
• Tweaking things to boost Dwell's rank across App Stores
• Managing app store assets and updating features
• Working with the creative team to get high-performing creative

Qualifications

• A bachelor’s degree, preferably in Marketing, Advertising, Advanced Mathematics or a related analytical field
• 7+ years of experience with customer acquisition of digital products 
• 1+ year of experience with customer acquisition of app-based businesses
• Hands-on experience running Apple Search Ads and Google Search Ads campaigns
• Understanding of Facebook’s paid advertising platform, paid search, mobile media, affiliate marketing, display media, and sponsored content campaigns
• A pro with analytic tools such as Google Analytics
• Knowledge using third party mobile attribution tools such as Appsflyer, App Figures, and Mix Panel
• Strong proficiency in MS Excel (Apple Numbers)
• Basic Photoshop (or Canva or Figma) and HTML knowledge a plus

Software we use

• App Figures
• Apps Flyer
• SearchAds.com
• Google Analytics
• Google Ads
• Facebook Ads
• Mix Panel
• ClickUp
• Basecamp

What We Offer:

1. Profit Sharing and Liquidity Pools

Profit Sharing Pool

Full-time employees are also eligible to participate in Dwell's profit sharing pool the year in which they are hired. While they participate in Year 1, their profit-sharing portion is prorated from their date of hire to the end of their first calendar year (Dec 31st) with the company. So, for example, if you were to begin work on July 1st, you'd receive 6 months worth of your profit-sharing portion.

The amount of the profit-sharing pool is 25% of the company's net income for the year (after debt payments, savings, prepayments and taxes are taken into consideration). That 25% would be proportionately distributed based upon all current employees’ accrued units at the end of the calendar year. The profit sharing pool is always calculated annually, and always paid out at the end of the year.

Liquidity Pool

If Dwell is ever sold or part of an IPO, active employees will be eligible to receive a portion of 5% of the value of the company. That 5% would be proportionately distributed based upon all current employees’ accrued units at the time of sale or IPO.

Full time employees are eligible to participate in Dwell's Employee Liquidity Pool after one full year of employment.

Employees earn Units as follows:

Tenure:  1 unit is earned each year working at Dwell. Your first unit is officially accrued on your 1-year anniversary with the company.

Expertise: Additional units are assigned to each employee (at the beginning of employment and/or when transitioning to a new position within the company) based upon a combination of factors, such as position, experience, and expertise. Levels range from 1 to 10. For example, beginning junior-level employees will most-likely be assigned 1-3 unit, while senior-level employees might be assigned 7-10 units.

2. Time Off

- Paid Time Off (Personal and/or Sick): 15 days

- Summer Fridays: 8 or 9 days

- Minor Holidays: 4 days

- Thanksgiving: 3 days

- Christmas: 4 days

- New Years: 2 days

- Total: 37 days

Minor Holidays

We take off for Good Friday, Memorial Day, Independence Day, and Labor Day.

Sabbatical

In addition to annual PTO and holidays, every four years employees are encouraged to take a paid sabbatical (20 days off). Just give a heads-up, preferably a few months in advance so we can coordinate the work-load accordingly.

3. Benefits

Medical Insurance

Medical insurance is not provided through through the company. Instead, we offer a Health Reimbursement Agreement. Essentially, Dwell will reimburse the employee up to $350/mo for an inidual or up to $550/mo if married. We don’t offer Vision or Dental insurance.

Paid Time Off

Dwell offers 15 days of paid time off (PTO). PTO is prorated your first year working at the company. If you start mid-year, for example, expect to have about 8 days off.

Summer Fridays

During the summer, we work 4-day work weeks, aka "summer hours,” instead of the traditional 5-day work week. Summer hours are in effect from June 1 through July 31 each year. When a a minor holiday occurs over summer, you can take the holiday off or your normal summer day off. Any additional days off would count as PTO.

Christmas Break

We take 3 weeks at the end of each year as a Christmas break. Christmas Day is completely off as well as the 2 days before and the day after Christmas. New Years Eve and New Years Day are also off. If days off fall on a weekend then we'll take the next business day off as the observed holiday. The rest of the days are considered Maintenance Mode, which means, take care of urgent tasks and be responsive if someone needs something from you. Maintenance Mode looks different depending on what you do at Dwell. For questions on what Maintenance Mode would look like for you, reach out to David Yount.

Family Leave

If you are the primary caregiver of a new child, you can take up to 4 weeks leave at 100% paid salary. If you are the secondary caregiver of a new child, you can take up to 2 weeks leave at 100% paid salary.

Retirement Plan

Our 401K is through Guideline. Dwell matches dollar-for-dollar up to 2% of your salary that you contribute to the plan. For instance, if an employee, who earns $100,000/year, contributes $4,000 towards their 401K in a given year; Dwell would contribute $2,000 (2% of the employee’s annual salary) to their 401K. If the same employee decided to contribute just $1,000, Dwell would “match” their $1,000 contribution. You are eligible to enroll in the 401K plan with your first paycheck.

Team Meetups

Team meetups happen in Plano once or twice per year. They typically last no longer than 48 hours. A Christmas Meetup is usually hosted on the first or second Monday in December.

4. Perks

Fitness Allowance

Dwell will pay up to $100/month for your gym membership, yoga studio membership, or whatever activity you do to stay in shape. If it’s not organized fitness, that’s okay, too. You can use your stipend to pay for running/race registrations or even new outdoor running shoes. The only catch is that you can’t “save up” your stipend; the benefit is meant to promote regular activity for you.

Continuing Education Allowance

Dwell will pay for a subscription to Masterclass, Skillshare, Blinkist or any other digital learning resource. You're also able to purchase a book each month, and subscribe to Audible compliments of Dwell.

Christmas Gifts

At the end of the year, we always like to give a thank-you gift to employees. :)

Home Office Set-up

Dwell will pay for any equipment or software necessary to do your job.

Co-working Space Stipend

Dwell will pay up to $200/month for you to use towards renting co-working space in your city. Please make sure you’re using a true co-working space that’s meant solely for working, not a club or social space.

Expense Account

Employees do get a Dwell credit card that can be used for any additional work expenses, such as travel, coffee or food for a home office, or software purchases.

Dwell's ultimate vision is to be the digital home for Christian formation. We believe in the formative potential of scripture and technology. We're growing and have an ambitious roadmap of development ahead of us! Join us!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

PolicyFly empowers insurers to sell and manage specialty insurance in minutes instead of months. Every year, $200B of specialty insurance like Cyber, Flood, or Trucking is processed over email between agents and insurers. It’s a slow, inefficient world where 55% of agents' time is spent on paperwork and it can take 30-90 days to get coverage. 

Our mission is to create a modern exchange for hard-to-insure things – connecting all parties to automate workflows and consolidate data. We are modernizing specialty insurance with software. 

We’re looking for a passionate “people person” to join us as our Customer Success Associate to help deliver a best-in-class experience to our clients and their insurance agents as usage of our platform continues to grow. 

This role is ideal for someone who is an exceptional communicator, who thrives on connecting with others and building relationships, and who loves the challenge of solving a problem and/or improving on a process for a client. You’ll be asked to be proactive in your response to customer needs, organized in practicing existing and new customer success workflows, and unafraid to learn the PolicyFly platform and understand how it transacts business for various customers.

You’ll have the opportunity to work directly underneath our Chief Customer Officer and participate in supporting our insurers and their agents to help drive success on PolicyFly and growth of our platform.

**

• Understanding how PolicyFly is configured for each customer and communicating with customers to help support their work
• Documenting user-experience and pricing test scenarios 
• Exploring and activating new support workflows that improve the efficiency of our customers or increase the growth potential of their insurance programs
• Managing weekly, monthly, or quarterly regroup meetings with each customer
• Planning, managing, and testing customer requests for new features and/or bug reports
• Recording and tagging customer support feedback and interviews
• Managing analytics and reports that summarize key insights from customer support feedback and interviews

**

• 4-year college degree
• United States residence only
• Exceptional verbal and written communication skills

**

• Familiarity with the basics of Excel
• Some experience (i.e. internship or job) or demonstrated interest in insurance and/or financial services
• Some experience (i.e. internship or job) or demonstrated interest in enterprise software

**

• Competitive salary
• Health insurance including medical, dental, and vision
• 401k plan with 4% matching
• Remote-first company

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience with Javascript, NodeJS, and Postgres
• Must have Serverless experience
• Ability to create clean, modern, testable, well-documented code
• English fluency, verbal and written
• Professional, empathic, team player

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Benefits of joining the Clevertech team

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits:

• Competitive Salaries
• 1 Month Paid Time Off For You
• Personal Development Fund
• Tenure-Based Rewards
• Flexible Family Leave
• Clevertech University
• Clevertech Gives Back
• Amazing Culture & Strong Community

About Us:

RisamSoft is a Technology services company that consistently delivers advanced analytics, application services, cloud solutions, outsourcing and IT staffing through a combination of technology, domain and process expertise.

As an IT solutions provider, RisamSoft firmly believe in making a difference through providing highly efficient, scalable, reliable and robust solutions and services to our customers. Our mission is to help customers gain strategic advantage and capitalize on their technology and human capital investments while minimizing costs and risks and increasing profitability.

RisamSoft service offerings include technology consulting, application services, custom software development, systems integration, product engineering, IT infrastructure services, maintainance and business process outsourcing.

We are looking for a motivated, hardworking, career-minded, and enthusiastic Customer Service - Call Center.

Responsibilities:

• Addressing inbound phone calls and making outbound calls, as needed
• Data entry of various order types from educational entities- purchase order, credit card and sample orders
• Supporting the Customer Service, Warehouse, and Sales teams to meet customer needs
• Identify and resolve order/customer issues, and if needed, direct to the designated resource or department and follow through for final resolution
• Incorporating the use of Sales Force in the order entry process
• Gaining knowledge of relevant computer applications and product to assist customers on all aspects of customer support
• Must be able to work Monday-Thursday between the hours of 9:30am - 6pm and Friday 8:30am - 5pm.

Requirements

What we're looking for:

• Knowledge of Customer Service principles and best practices with a minimum of two- year call center experience
• High school diploma required, some college preferred
• Strong sense of urgency when it comes to answering customer inquiries, complaints and other requests
• Strong organizational, problem solving, analytical and time management skills, along with the ability to multi-task and manage priorities and workflow
• Interpersonal skills along with proven adaptability and initiative
• Ability to work independently with some direction
• Knowledge of Salesforce is a plus
• PC proficient, Microsoft Office skills required
• Demonstrated telephone and business email etiquette with the ability to communicate clearly, both written and verbally
• Active listening skills
• Attention to detail and accuracy
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Work From Home
• Paid Time Off (Vacation, Sick & Public Holidays)

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Hi,

I’m Otto, the co-founder and COO at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of base salary

The job in a nutshell

As the Financial Controller, you will initially report directly to the COO and subsequently to our Head of Finance. You oversee TestGorilla’s day-to-day accounting operations and manage important accounting projects such as transitioning from cash to accrual-based accounting, implement IFRS, streamline investor data request submissions, improve our reporting (including consolidation of Holding and Operating Company).

You’ll be responsible for the accounts payable and accounts receivable process, reviewing monthly bookkeeping, and working alongside our external accountant to file tax returns. As the first in-house Financial Controller you will have the opportunity to develop and manage Financial dashboards and optimize our Finance tech stack.

You will manage the relationship with our bookkeeper and accountant and collaborate with key functions to develop and manage against budgets and OKRs. This is an amazing opportunity to embark on an entrepreneurial journey with us! 

You’ll spend time on the following:

• Manage day-to-day accounting operations and run payroll
• Manage external bookkeeper and accountant 
• Manage board & executive level reporting of financial results and KPIs
• Develop and manage Finance dashboards and automate & improve the quality of recurring reporting 
• Collaborate with key departments to manage budgets & OKRs
• Present analysis to executives & company leadership to support key decisions 
• Manage year-end reporting and support tax return filings
• Partner with IT & leadership team to implement and manage our financial tool stack
• Filling investors’ quarterly and ad-hoc financial data requests (P&L, BS, Cash flow statement summaries) 
• Drive-in key projects such as the transition to IFRS Accounting and accrual-based accounting

Here’s what we are looking for:

• You are inspired by our mission to put 1 billion people in dream jobs
• You are fully aligned with our values
• You are a great problem solver, with a flexible, can-do attitude, happy to put your hand to anything
• You have a strong proficiency in accounting systems such as Xero
• You are fluent in written English and have strong communication skills
• You are comfortable with the ambiguity and pace of iteration of an early-stage startup

We typically expect candidates with at least 2 years of Financial Controller experience to have the skills mentioned above.

Bonus points if…

• You have experience working in a SaaS company and a fast-growing startup
• You are CFA, CPA, or you hold an MBA degree

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Switch Themes are looking for a UX & Market Researcher to assist in the eCommerce space. 

This is a contract role for two research projects with an estimated 40 hours of total work. 

Responsibilities

• Produce two highly detailed research reports (one per project)
• Report directly with the head of product in regards to identifying research goals
• Research industry trends
• Identify key UX best practices and website modules
• Uncover problems and design opportunities
• Research UX requirements of merchants  (site owners)
• Research UX requirements of site visitors (site visitors)

About you

• You are self-motivated and self-directed
• Have strong experience with eCommerce
• Have an understanding of how Shopify and Themes work is an asset

If this sounds like something you’re interested in - we’d love to hear from you!

We’re looking for a Senior Content Writer to create compelling technology-focussed content for our brand. The ideal candidate will be a skilled writer with a keen understanding of brand voice and a knack for conveying complex technical, design, or business challenges in ways that are engaging and unique.

In this role, you will work closely with our executive leadership, our marketing manager and our broad team of passionate engineers, product managers and UI/UX designers to help us originate, curate, draft, publish & promote content that inspires our clients, and helps attract new partners as well as future talent. You will produce content across a variety of formats including long-form articles, case studies, thought-leadership and social media stories.

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 75 smart and erse architects, engineers, product managers and designers, working together remotely and growing!

Please provide a link to your current portfolio with relevant writing samples. (Only candidates with a professional portfolio will be considered.)

**In this role you will:

• Collaborate across our expert teams and draw in market research and other insights to create unique points of view that will support original and differentiated content
• Bring people together to originate & develop ideas, oversee article briefs and ensure the quality & branding of our content is aligned with our goals and voice
• Quickly build an understanding of Whitespectre’s offerings, solutions, clients & culture
• Convey the complex product and technology challenges that we solve everyday into content that is accessible for our audiences
• Work alongside our Content & Marketing Team (who coordinate and drive the content process)

**We’re excited about candidates who are:

• Experienced content writers, who have worked with Technology & Product companies to both build a sales pipeline for a technology consultancy/partner as well as attract new talent
• Deeply passionate about the use of product management and technology implementation services to solve business challenges
• Able to facilitate & collaborate across multiple internal teams, and are self-motivated to to work on inidual research projects
• Well-organized and outcome-oriented

**Benefits

• Competitive salaries, with payment in USD
• Annual Performance & Salary Reviews, with proactive career management
• 20 Days PTO & 3 Charity Days annually (pro-rated)
• Funded face-to-face meet ups in Barcelona, as well as, South America and Asia
• Assisted Relocation package up to $5k
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives

**Cultural benefits

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Personalized onboardings
• Opportunity to contribute to company-level initiatives
• Work with a broad range of best-in-class technologies
• Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
• Regular brown bag learning sessions
• An emphasis on Work-life balance

**The ‘check the box’ Requirements

• At least 4 years in a Content Writer role, at least partly working in a technology or product setting/context
• Experience working within a US, UK, or Canada-based company, or with clients in those countries.
• Availability to work part-time or full-time with crossover with the European day

**Interested in applying?

• Apply by completing the form below
• Or email us with any questions on [email protected]

Apply for this job

Bitwise is looking to hire an Investment Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

Solana is looking to hire a Finance/Legal Operations Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in Chicago IL, New York NY, or San Francisco CA.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Please do not apply for this role if you are not physically located in Europe, Africa, or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

As part of the growing Business Operations team, we’re looking for a Knowledge Manager who will help us revamp our internal knowledge base and maintain it. Hotjar has 240+ team members spread throughout Europe, Africa, and the Americas (40+ countries in total). Our current internal knowledge base is used by the entire company with all teams having their own space in addition to team manuals. The current knowledge base has been built organically as the company has grown without any specific guidelines.

This is our first dedicated internal knowledge manager position. You’ll initially be working on a project to redesign our entire internal knowledge base and then you’ll transition to iteratively improving and maintaining our internal knowledge base. You’ll be responsible for setting guidelines and standards for our teams; everyone from our Operations department to our Brand team to our Engineering and Product teams. We’re looking for someone who’s hands-on, creative, finds joy in knowledge management, and can push through obstacles.

You will:

• Help us redesign our existing internal knowledge base and propose new ways of capturing and sharing knowledge

• Create templates, requirements, and best practices for all internal teams to maintain the internal knowledge base

• Consult with internal teams to improve our knowledge base

• Ensure the internal knowledge base is kept up to date by all teams

• Identify missing pieces of historical knowledge

• Create processes for documentation

• Leverage analytics to evaluate create and track metrics for the efficacy of the internal knowledge base

• Improve the accessibility of our internal knowledge base

Requirements:

• You have 3+ years of experience in knowledge management

• Knowledge and experience with Confluence

• Experience maintaining an internal knowledge base

• Excellent written communication skills

• Initiative and willingness to experiment and iterate with different solutions

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.

• Must submit to a background check confidentially processed by our third party.

**Compensation Range

The compensation range for this role is €60,000 to €80,000 annually where the offer typically falls in the range of €65,000 to €70,000. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

As part of the Business Operation Team, we’re looking for a passionate project manager. The Business Operations team is responsible for company-wide tools, processes, and events. We need an experienced project manager who is excited about working on a variety of projects ranging from new tool implementation to knowledge management to company event planning. The successful candidate will be highly organized, efficient with their time, and detail-oriented.

You will

• Run projects from beginning to end for a variety of projects that affect the entire company

• Map existing processes, recommend and implement improvements

• Build new processes from scratch

• Help plan and run company events both virtually and in-person

Requirements:

• 3 years of project management experience (event management experience is a plus)

• Ability to manage multiple stakeholders and resolve conflicting requirements

• Willingness to take on a variety of projects spanning everything from process improvements to event planning

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

• Must submit to a background check confidentially processed by our third-party.

Compensation Range:

We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts. In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company's senior-level managers. Executive Assistant's responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives' calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication - memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

Requirements

• Work experience as an Executive Assistant, Personal Assistant or similar role
• Excellent Google Suite (Google Docs, Google Sheets, Google Slides, etc.) knowledge
• Outstanding organizational and time management skills
• Familiarity with CRM, LinkedIn, Outreach.io, ZoomInfo, Google Calendar, and Notion
• Discretion and confidentiality
• Excellent verbal and written communications skills

Hi,

I’m Tom, the Chief Customer Officer at TestGorilla. We’re a fast-growing HR tech startup that helps hiring teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. From the start of TestGorilla in 2020, organizations around the world have confirmed the need to approach hiring differently, leading to significant growth – month after month – for TestGorilla.

As we look to scale our efforts this year and beyond, we’re looking for an experienced Sales Account Executive who can generate interest, structure and manage a complex sales process for mid-market and large organizations. Do you want to join our fast growing team and help people land dream jobs?

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 4% of base salary

The job in a nutshell

As an Account Executive, you will plan your territory, engage with prospects (inbound and outbound), identify their recruitment needs, qualify the opportunity and structure a commercial new logo deal. 

You understand the buying cycle of more complex IT purchase decisions and have the ability to connect and engage on an executive level. An analytical mindset and ability to articulate value and return on investment is a must have skill to be successful in this role.

You will work closely with the marketing and business development teams to contribute to a growing customer base that puts more people in their dream jobs.

You’ll spend time on the following:

• Plan your territory, understand the market, analyze competitors and prioritize inbound and outbound leads
• Inspire medium and large organizations to change the way they recruit candidates
• Advise prospects on benefits and value of pre-hiring tests and the unique characteristics of TestGorilla
• Qualify the needs of prospect
• Build and maintain relationships on executive level, be a trusted advisor
• Structure and manage the buying process proactively
• Negotiate and close deals with focus on long term customer lifecycle value

Here’s what we are looking for:

• You are inspired by our mission to put _one billion people in dream job_s
• You are fully aligned with our values
• You are naturally curious and eager to learn in a high growth environment 
• You build strong relationships with customers through active listening
• You are looking forward to be part of a team that applies self-critical thinking in an open culture to develop others
• You are a critical thinker that can apply that skill on the spot in objection handling
• You are results-driven and have a mindset to beat targets
• You have good time management skills, including prioritizing and scheduling 
• You have a track record of overachieving (commercial) target

Bonus points if…

• You have experience working in a SaaS company and/or a fast-growing startup 
• You have experience in a B2B environment in a “hunting” role

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Hi,

I’m Fazal the Senior SEO Manager at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions, faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.

As we scale our efforts in 2022 and beyond, we’re looking for an SEO Outreach Specialist who’s passionate about SEO link acquisition and helping people land dream jobs.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• €33,000 – €39,000 + Share Appreciation Rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 4% of base salary

The job in a nutshell

As the SEO Outreach Specialist, you will work directly with our Senior SEO Manager to define SEO outreach roadmap, set realistic KPIs and deliver positive return on investment. 

You will build strong relationships with agencies, writers, bloggers, journalists and influencers to promote TestGorilla assets such as articles, infographics & interactives with a view to acquire backlinks from authoritative websites.

This is an amazing opportunity for an SEO Outreach Specialist that is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe!

You’ll spend time on the following:

• Ideation, creation and execution of backlink acquisition campaigns
• Analyze and report on KPIs to measure the performance of outreach 
• Build and nurture relationships with agencies, writers, bloggers, journalists, influencers
• Ensure that the TestGorilla assets are created effectively and address both long term and short term business goals
• Leverage and contribute to the brand and content strategies to maximize SEO outreach opportunities
• Ensure agency suppliers are delivering on link building initiatives
• Stay on top of SEO industry leading link building strategies, news, trends

Here’s what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You are self-motivated and results-driven, with a genuine passion and enthusiasm for SEO
• You have an excellent knowledge of industry software & tools such as Screaming Frog, SemRush, Majestic, AHREFS, BuzzSumo, Google Analytics and Google Search Console
• You are proficient in English, additional language is a bonus 
• You are a great problem solver, with a flexible, can-do attitude, happy to put your hand to anything
• You have good time management skills, including prioritizing and scheduling
• You are an excellent communicator and know how to get buy-in from others to accomplish your goals
• You are comfortable with the ambiguity and pace of an early-stage startup

We typically expect candidates with at least 2+ years of experience as an SEO Outreach Specialist or in a similar role to have the skills mentioned above.

Bonus points if…

• You have experience working in a SaaS company and a fast-growing startup 
• You have experience writing/editing SEO copy for guest posts

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions, faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Time zones: EST (UTC -5), CST (UTC -6), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

We’re looking for an ambitious and client-centric account management professional who excels at building & maintaining long-lasting relationships and understanding how outbound sales work. You understand that a high-performing account management function is instrumental to the success of any organization and looking to be part of a fast-growing company changing how we deliver leads to thousands of clients. The ideal candidate is someone who has 3 to 5 years of hands-on experience onboarding, retaining, coordinating, and ensuring campaign success on Linkedin, preferably with a strong sales/lead generation agency background and a LinkedIn prospecting master.

THE  ROLE

·        Onboarding new clients by understanding their needs and fulfilling a strategy to meet those needs by working closely with our sales copywriter and lead researcher to ensure recruitment and results are met

·        Build relationships with existing accounts to understand client needs and goals while effectively communicating how Salesflow.io will exceed those needs and goals

·        Engage with existing customers through various channels to continuously establish value in our products and services

·        Advocate existing customer needs and issues cross-departmentally

·        An analytical and logical ability to understand the internal workflow of the customer and help them exploit our platform effectively 

·        Managing the projects efficiently and setting the right expectations for the customer

·        Activate LinkedIn campaigns with a focus on reaching the right audiences

·        Own your portfolio of accounts, work with the wider team to identify, create and win cross-sell and up-sell opportunities

·        Build and optimize best-in-class Linkedin outbound sales  campaigns for maximum engagement 

·        Work with Sales and Marketing teams to deliver meaningful touchpoints to high-intent accounts and deliver demand generation programs

·        Build and maintain an in-depth understanding of our platform, how it works and the benefits it provides.

·        Be seen as the Thought Leader and go-to expert for your segment(s) both internally and also externally to broaden and deepen relationships with customers.

THE PROFILE

·        3 - 5 years of successful account management in the tech or agency background  arena at a middle-senior level, preferably with a sales and lead generation agency background

·        Experience in working internationally and being comfortable hosting and leading meetings

·        Business development/SDR management experience is desirable and a bonus 

·        Proven experience in generating and managing a large volume of sales leads

·        Great understanding of and a passion for the SaaS or client-facing roles

·        Proactive and highly self-motivated in building demand, generating opportunities, negotiating, and closing to meet sales targets

·        Excellent commercial and negotiation skills, ability to open opportunities and close sales

·        Fluent in written & oral English; additional languages would be valuable

·        Enthusiastic and energetic personality

·        Accountable, authentic, ambitious, resilient

·        Understanding different business practices across various cultures

·        Strong knowledge of LinkedIn, Salesforce, HubSpot, Slack, G-Suite, and other MS Office tools

THE PROPOSAL

·        We offer an international start-up work environment and challenging assignments

·        Unique opportunity to learn and grow within an international company

·        Competitive salary 35-40k, bonuses, and generous performance schemes

·        Career growth opportunities in a super fun and friendly team

Hi,

I’m Laura, Head of Customer Success at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the last year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we look to scale our efforts in 2022 and beyond, we’re looking for a Bilingual Customer Success Representative who’s passionate about supporting our customers and helping people land dream jobs. 

We are currently seeking candidates proficient in English and either German, French, Dutch or Spanish.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world
•  €23,000- €34,000 compensation (based on experience and performance) + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave
• Remote working budget: €1,000 per year
• Learning and development budget: 4% of base salary

The job in a nutshell

As aCustomer Success Representative your core responsibility will be spending your day providing fast, painless, and accurate customer support via email. Additionally, you’ll help on live chat, assist with documentation, and proactively reach out to help folks who might not yet know they need it.

You’ll become an expert in all areas of TestGorilla. Not only will you provide guidance to paying customers about how to use the product, you’ll also troubleshoot technical issues when they arise, liaise with the development team, and ensure the customer is continuously informed along the way.

This is a full-time position in which you are the first in line to help; your understanding of the product and our customers will be incredibly valuable for the business.

You’ll spend time on the following:

• Answering written support inquiries, through email and chat in a manner geared toward creating truly successful customers by helping to:
  • Educate customers on best practices
  • Drive adoption
  • Increase renewal rates and reduce churn
• Proactively reaching out to customers to help with onboarding
• Assisting as needed with things like documentation, research, and other side projects
• Providing customer focused feedback to other teams, inspiring a success mindset throughout the organization

Here’s what we are looking for:

• You are inspired by our mission to put 1 billion people in dream jobs
• You are fully aligned with our values
• You are motivated by doing right by our customers. You believe in the value of quality customer communication
• You have experience working in Customer Support or Success for a SaaS product
• You want your career to be focused on Customer Success. While you’ll have plenty of room for advancement, this role is not meant as a foot in the door to another department.
• You are natively proficient in verbal and written English and can effectively communicate verbally and in writing in at least one other language
• You are very comfortable working remotely
• You’re an incredible communicator and an excellent writer. You can take complex subjects and break them down using clear and simple writing.
• You’re comfortable troubleshooting issues, and are excited to increase your technical knowledge
• You’re cool under stress. You don’t let unforeseen events affect your empathy and kindness toward customers.
• You’re organized and self-sufficient. You thrive working independently, but know when to ask for help.
• You’re a resourceful problem solver with a strong desire to learn
• You are receptive to feedback, embracing the opportunity to grow and improve
• You are comfortable giving feedback to help others improve
• You can handle difficult customers with ease and professionalism
• You are comfortable advocating for the customer to help improve the product
• You are comfortable setting expectations about what can and will be done and when
• You’re extremely attentive to detail
• You care about doing good work. You take initiative and ownership to see things through to completion. If it needs doing, you do it.

Bonus points if…

• You have previous knowledge of HubSpot, Confluence,  Jira and support ticketing platforms

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product! Don’t worry! We’re not going to test you on anything crazy technical (though a calculator and pen & paper might be good to have handy).

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Click on Apply to go to our career page or select the right assessment according to your language: 

• English/German assessment
• English/Dutch assessment
• English/French assessment
• English/Spanish assessment

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Oddball believes that the best products are built when teams understand and value the things they are working on. We value learning, growth, and the ability to make a big impact from a small company. We believe in the importance of supporting our federal clients – from design to deployment – with scalable software solutions that are purpose built for the mission, the citizens they serve, and the workforces they enable. 

What you'll be doing:

The Proposal Manager provides leadership and direction to cross-functional teams assigned to work proposal efforts. The Proposal Manager collaborates with BD/Capture, Solutions, Operations, and Proposal Team resources to produce high quality, compelling, and compliant proposal content for Federal, FedHealth, and Civilian agencies.

We are looking for someone with the following skill set:

• Lead our company’s delivery of compelling, compliant, on schedule, professionally produced proposals with complex Information Technology (IT) solutions
• Write compelling, compliant, high quality proposal narrative and support other writers and contributors through iterative and constructive feedback, reviews, edits, and re-writes 
• Work with writers to plan and organize proposal content that is easy to evaluate and score, and coach and mentor writers
• Manage proposal schedules, technical solution sessions, color teams, graphics, and desktop publishing professionals for proposal production
• Develop targeted questions and interview staff to obtain critical proposal information
• Develop strong understanding of company’s past performance, portfolio, and library to infuse, as appropriate and tailored, into proposal responses 
• Interpret requirements of Federal Government solicitations and provide guidance to proposal teams 
• Participate in capture planning strategy sessions to define and refine strengths, win themes, and discriminators
• Ensure win strategy, technical solution, win themes, discriminators, compliance, and clear understanding of the requirements are well-articulated and consistent throughout final proposal documents
• Develop proposal outlines according to requirements and facilitate and lead relevant proposal sessions
• Develop proposal compliance matrix and fulfill requirements through proposal development effort; ensure proposal compliance
• Review completed storyboards and proposal sections developed by members of proposal teams, providing guidance and recommendations, and editing sections as appropriate 
• Integrate technical and cost volumes and read and comment on cost narrative by coordinating with cost volume lead

Qualifications

• Bachelor's Degree with 6+ years of related work experience in Federal Government contracting in Proposal Writing and Proposal Management 
• Previous experience leading winning proposal efforts in excess of $50M  
• Proven ability to write compelling, compliant, high quality proposal narrative and support other writers and contributors through feedback, reviews, edits
• Evidence of successful track record of high quality, high scoring proposals
• Ability to successfully lead the delivery of high quality, compelling, compliant proposals with complex IT solutions (e.g., DevOps, Human Centered Design, IT Modernization, Agile Software Development) 
• Ability to develop and/or assist technical and capture personnel in developing compelling themes, discriminators, and messaging 
• Ability to create original content using interview and research techniques
• Experience leading video, live orals, and/or demonstration proposals, a plus
• Industry standards and/or certifications preferred, i.e., APMP, Shipley, etc. 
• Strong knowledge of and experience with Federal Government procurement practices, including basic understanding of FAR requirements and standard Federal Government solicitation organization 
• Ability to support a broad range of proposals, from quick-turn task orders to large-scale and complex IDIQ or GWAC bids for Federal, FedHealth, and Defense agencies  
• Excellent interpersonal and organizational skills and strong attention to detail 

**Must be located within the US

This is a salaried role. As part of your benefits package, Oddball provides a continuing education stipend and a tech stipend per month.

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation.

Join a team dedicated to creating products people love as a Remote Principal Ruby on Rails Software Developer.

The Principal Ruby on Rails Software Developer role at thoughtbot mentors other thoughtbot developers and contributes to the development practices of thoughtbot and our community while working on client projects, but is a non-management position. It is ideal for people who have made significant contributions to the Ruby on Rails development community and want to continue to do so without having to take on the responsibility of directly managing other developers.

You'll work directly with clients on projects as a Principal Ruby on Rails Software Developer, leading by example with your communication and advocating for how we work as consultants, especially in difficult situations. You'll partner closely with product managers, designers, developers, and clients to help solve problems.

You'll deliver high-quality, well-tested software, mentor both client and thoughtbot engineering teams in software best practices, and advise on product prioritization, agile process, team culture, and communication.

During investment time, you'll contribute to the broader tech community, thoughtbot, and yourself. The majority of thoughtbot's open-source work and blog content is the result of investment time.

This is a remote position on the Boost team, which focuses on embedding with technical teams to address technical debt, implement process improvements, and mentor and upskill client teams.

thoughtbot is a remote company. Because we're looking for teammates who overlap with our clients' teams working hours, this is a remote position available to anyone throughout the Americas (UTC-3 through UTC-10).

Salary

Salary and benefits vary by location and country. The US salary range for this role is: $161,000.00-$189,000.00.

About thoughtbot

We believe that it is possible to continuously learn and improve the way people work while building higher-quality products that make positive contributions to the world. We work with companies in every step of the product development and maintenance process to help identify and solve problems. We lead and participate in product design sprints, build high-quality apps, and then deploy them.

We proactively work on improving ersity, equity, and inclusion (DEI) at thoughtbot. We aim to maintain an inclusive work environment where everyone can thrive professionally, as well as have full lives outside of work. Read about our DEI efforts in the Diversity, Equity, and Inclusion section of our Playbook. We acknowledge that DEI work is never done, and that we will make mistakes along the way. We are continuously working on learning, improving ourselves, and the company.

As a member of thoughtbot, you'll be part of our distributed remote community. We're continuously working to assure remote work is inclusive, collaborative, comfortable, and social.

Want to dig deeper? Read more about our Purpose and Values, and how we work in our Playbook.

Requirements

Principal thoughtbot software developers have either made significant contributions to the Rails community through activities such as open source, speaking at conferences, and blogging, or have extensive experience in Consulting and have founded or led a Rails development company for several years.

Principal thoughtbot software developers are able to build high-quality, test-driven applications with Ruby on Rails and JavaScript (or TypeScript).

Principal software developers at thoughtbot have an excellent knowledge of refactoring, application architecture, performance tuning, debugging, design patterns, and working effectively in legacy applications.

In addition to Rails, our clients often have frontend needs in JavaScript, TypeScript, and Elm, including frameworks like React and Stimulus. Experience with JavaScript or TypeScript is a must, and an interest in a continuing frontend education is a plus.

As consultants, we work closely with our clients. Experience with a client-facing role like consulting, teaching, or business development is also valuable, but not required.

We especially appreciate candidates that demonstrate commitment to valuing DEI and contributing to an inclusive working and learning environment. We also understand that not everyone has had the opportunity to commit to this work, and that's okay.

We encourage you to apply even if you don't match 100% of the requirements. Let us know if you need any specific accommodations during the interview process.

thoughtbot cannot sponsor work visas at this time.

Benefits

Benefits vary by location. For US-based team members thoughtbot pays at least 90% of the medical insurance premiums for iniduals, 80% for their families for all medical plans, and 100% of the premium for employees and their families for our core dental plan and vision coverage. We cover disability insurance, basic life insurance with the opportunity to buy up. We also offer a comprehensive 401(k) plan with company match and immediate vesting. Team members accrue 20 paid vacation days and receive 11 paid holidays per year in addition to 10 paid sick days. New parents receive at least 6 weeks paid parental leave, as well as the ability to take up to 6 months off.

Our team works in a relaxed and educational environment to develop excellent products for our clients. We work a sustainable pace of 40 hours/week. We also reserve at least 4 weeks per year for investing in ourselves, the company, and our community. Everything we do is predicated on having a great team and a culture of growing. We use the latest technologies and are always down to try new methods on both internal and client projects.

thoughtbot does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

thoughtbot does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes not originating directly from a candidate and sent to thoughtbot or any thoughtbot's employees, including unsolicited resumes sent to a thoughtbot mailing address or email address, are rejected. thoughtbot will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. thoughtbot considers any candidate for whom the recruiter has submitted an unsolicited resume referred by the company free of any fees.

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects. Leading software development consultancy, Clevertech, is looking to hire a Google Analytics/SEO Specialist to support our recruitment team’s rapid growth. You will be integral to the development and success of our organization while also being able to take advantage of the many meaningful, career-developing opportunities you’ll be provided. We are looking for a candidate that has a background working in a corporate environment while maximizing the SEO strategy.

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. Help our recruiting need analyze the performance of our efforts.

Responsibilities

• Define, setup and track traffic metrics
• Develop optimization strategies that increase the company’s website search engine results rankings
• Deep understanding of data relationships to create accurate reporting
• Stay up to date with SEO best practices to be implemented
• Ability to read and interpret report results into actionable tasks

**

• 4 years experience with digital marketing/SEO/Google Analytics
• Excellent Proficiency with Google Analytics tools
• Experience with website analysis using a variety of SEO tools including SEMRush, and others
• Ideally, we are seeking a candidate that will provide recommendations and execute strategies in coordination with SEO goals – general and keyword specific
• Experience with Tableau
• Written and verbal, English fluency

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience with Javascript, NodeJS, and Postgres
• Must have Serverless experience
• Ability to create clean, modern, testable, well-documented code
• English fluency, verbal and written
• Professional, empathic, team player

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Abra is looking to hire an OTC Crypto Desk Trader to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Barn2 is a well-established WordPress plugin company with an experienced support team of four Support Engineers providing Tier 1 and 2 customer support. Currently, the support team has a lot of WordPress knowledge but little development experience, and their role is to verify bugs before escalating them to the lead developer. As a result, we are looking to bridge the gap between our support team and plugin developers by recruiting a ‘Tier 3’ Support Engineer with development experience.

As well as supporting Tier 1 and 2 Support Engineers, you will research and develop solutions to new or unknown issues. You will take the lead in the most complex support tickets, and will be responsible for deciding which issues to escalate to the lead developer for each plugin.

The role may also include other tasks such as formal plugin testing and involvement in the Barn2 websites.

**

• Improve customer satisfaction through more tailored and advanced support.
• Reduce the average number of customer interactions per ticket.
• Reduce refund requests.
• Improve plugin quality by acting as a link with the lead developers.
• Improve the overall reputation of Barn2 as a company who looks after their customers.
• Increase the capacity of the support team, and therefore improve overall response rates.
• Reduce the need to refer customers to hire a third party developer, for example for theme conflicts or minor customizations.
• Save lead developers time investigating and identifying bugs, and theme/plugin conflicts.

**Things you’ll be doing

Technical support:

• Providing customer support via Helpscout tickets and live chat (no phone support is required).
• Troubleshooting and resolving the most difficult (highest complexity) support tickets.
• Proactively reviewing support tickets and identifying issues/concerns which may have not been resolved efficiently and stepping in to find a solution more quickly.
• Verifying and identifying the exact source of bugs, and advising the lead developer on implementing a fix.
• Providing temporary fixes (e.g. code snippets) for customers’ sites until a permanent fix is added to the plugin.
• Providing minor customizations, both with styling changes, theme fixes and minor functionality changes (including liaising with the lead developer where an appropriate hook or filter is not available in the plugin).
• Identify when more significant customizations are beyond the scope of reasonable plugin support. Signpost and advise the customer if it is realistic for a third party developer to do the requested changes; or inform them if it is beyond what we would responsibly recommend or not possible.
• Proactively identifying, recommending and implementing opportunities to improve customer support processes.

Additional responsibilities:

While support will always be the primary focus of the role, depending on your capacity, you may have the opportunity to be involved in the following:

• Plugin testing.
• Working with Barn2’s Web Developer to ensure the smooth running and maintenance of all Barn2 websites.
• Making content changes to the Barn2 website.
• Running automated tests using Ghost Inspector, investigating any failed tests, updating tests, and working with the lead developer to resolve any issues with the website or plugins.

You will need

• Excellent native-sounding written English.
• Experience of working in a customer service role.
• Advanced experience of building and working with WordPress sites.
• 2+ years WordPress development experience including PHP, HTML, CSS, and Javascript.
• Advanced experience with WooCommerce.
• Excellent communication skills, and the ability to respond quickly to communication and keep others appraised of your progress.
• Proven track record of working independently without direct supervision.
• The ability to work within Barn2’s existing support processes, while also knowing when to suggest improvements.
• A positive and friendly attitude.

Nice to have:

• Experience working with Helpscout.
• Experience developing WordPress themes and plugins.
• Experience diagnosing and improving website performance.
• Experience of automated testing.

**You’ll report to

Your direct line manager will be Katie, the Operations Director. However, you will report to the Head of Support on a day-to-day basis, and will work collaboratively with colleagues at all levels. We will work with you to make sure you have everything you need to be successful in this role.

Working arrangements

• Full time position, approximately 40 hours per week.
• Fully remote working.
• Working with a minimum 3 hours overlap with Central European Summer Time - the more overlap, the better.

**Benefits

We are offering a flexible benefits package. The exact details will depend on your location.

• Generous salary based on location and experience.
• Remote working with a flexible work schedule.
• Yearly training budget of $1,000 and access to ongoing off-site training/conferences
• Minimum 25 days holiday.
• Performance-related bonus.
• Plenty of scope for personal and professional development.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Stimulus

Stimulus is a social platform started by Sticker Mule to show what’s possible if your mission is to increase human happiness. 

We offer:

1. Remote work with flexible schedules
2. A privately owned, low-stress culture
3. A fun "no bullshit" work environment

Who we're looking to hire:

Stimulus is U.S. only due to the complexity of international regulatory compliance but our team is global. We love hiring the best people, all over the world.

We like you know:

1. Figma
2. HTML
3. CSS
4. JavaScript
5. React

Compensation and benefits:

1. Salary $120k+ based on experience
2. $20,000 signing bonus
3. 4 weeks vacation + holidays based on your country of residence

** EventMobi is a remote-first company and this is a remote job. You may reside anywhere in the world to do this job. However, you must be willing to work during Eastern Standard Time business hours.

WHY EVENTMOBI?

Events and conferences are being reimagined online, and EventMobi is building on ten years of event technology experience to innovate one of the most flexible and engaging virtual event platforms. We are an award-winning tech startup with teams in Toronto, Berlin and Manila, with thousands of customers around the globe. 

We believe that live events bring people together to enable change – both in business and our society at large. In the era of COVID-19, we have become a remote-first company and are hard at work helping thousands of events pivot to virtual. EventMobi has a huge impact on the success of our customers’ events and on their attendee experience. We are on a mission to revolutionize how event planners create, market and manage their virtual and in-person events, and how remote and on-site attendees experience conferences. We would love for you to join us and leave your mark. 

ABOUT YOU

If you are looking for a role that will give you the freedom to apply your product management art and an opportunity to make your mark by helping to redefine an industry - then you’ve come to the right place! The Product team at EventMobi works tirelessly to dig deeper, identify problems and drive the prioritization and solutions forward. As a PO, you must enjoy taking the initiative to empathize with our customers, understand our business needs and work with our designers and the engineering team to deliver quality solutions.

WHAT YOUR WORK WILL FOCUS ON

• Champion product initiatives and be the driving force that aligns stakeholders and moves the project forward
• Participate in weekly scrum meetings and coordinate with engineering to ensure we are working on the most impactful issues at any given time
• Manage the backlog of prioritized features and bugs
• Collect feedback from customers to inform the product prioritization process
• Break down product features into smaller epics and stories to help the team continuously deliver in an agile environment
• Manage the release process and the consequential customer impact of new features and updates 
• Maintain the product documentation from concept to release
• Communicate and train staff with new product updates
• Contribute to the continuous improvement of EventMobi product process

WHAT YOU WILL BRING TO THE TEAM

• Project Chops: 4+ years of experience as project manager and/or product owner and with keeping projects on track and on time.
• Excellent Written Communication: Ability to diligently capture details and nuances in written documentation.
• Great Interpersonal Skills: A knack for managing stakeholder relationships across different teams within the organization.
• Technical Chops: Solid understanding of agile software development. Collaborate closely with engineers to find ways to deliver value to customers sooner rather than later while simultaneously balancing the needs for addressing bugs and tech debt.
• A Unicycle: Know how to strike a balance between business needs, customer wants and engineering feasibility.
• Light Bulb: You can communicate complex ideas with simplicity, and can rally people behind your ideas.
• Lab Coat: Obsession with learning, experimenting and perfecting your product art.
• Love of Events: Prior experience in managing or organizing events is a plus.
• Everything above and all that makes you unique!

REMOTE WORKSPACE REQUIREMENTS:

• You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work!
• You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.

WHAT WILL YOU GET FROM EVENTMOBI?

• We offer the experience of a lifetime working with a dynamic, open-minded and erse team, who are excited to come to work every day and passionate about what they do and the clients they help
• The Gear - Macbook & other tech essentials for remote work
• Competitive compensation
• Company Stock-Options (Canada Only)
• Ongoing coaching & personal development

** EventMobi is a remote-first company and this is a remote job. You may reside anywhere in the world to do this job. However, you must be willing to work during Eastern Standard Time business hours.

WHY EVENTMOBI?

Events and conferences are being reimagined online, and EventMobi is building on ten years of event technology experience to innovate one of the most flexible and engaging virtual event platforms. We are an award-winning tech startup with teams in Toronto, Berlin and Manila, with thousands of customers around the globe. 

We believe that live events bring people together to enable change – both in business and our society at large. In the era of COVID-19, we have become a remote-first company and are hard at work helping thousands of events pivot to virtual. EventMobi has a huge impact on the success of our customers’ events and on their attendee experience. We are on a mission to revolutionize how event planners create, market and manage their virtual and in-person events, and how remote and on-site attendees experience conferences. We would love for you to join us and leave your mark. 

ABOUT YOU

If you are looking for a role that will give you the freedom to apply your product management art and an opportunity to make your mark by helping to redefine an industry - then you’ve come to the right place! The Product team at EventMobi works tirelessly to dig deeper, identify problems and drive the prioritization and solutions forward. As a PM, you must enjoy taking the initiative to empathize with our customers, understand our business needs and work with our designers and the engineering team to deliver quality solutions.

WHAT YOUR WORK WILL FOCUS ON

• Set the direction for the product by leading customer research and identifying strategic areas of improvement with business
• Ensure that product goals are aligned with the overarching business strategy of the company
• Work closely with designers to create new features that solve identified pain points
• Assess the feasibility of designs with engineering leads, capture estimates and define an iterative path towards the solution
• Create feature usage and success reports based to monitor the performance of the product
• Participate in weekly scrum meetings and coordinate with engineering to ensure we are working on the most impactful issues at any given time
• Manage our backlog of prioritized features and bugs
• Help improve the platform by collaborating with engineering on continuously retiring technical debt
• Contribute to the continuous improvement of the EventMobi product process

WHAT YOU WILL BRING TO THE TEAM

• Product Stripes: 3+ years of experience in product management and with shipping successful products.
• Design Hat: Empower the designers with the right inputs and support their creativity.
• Technical Chops: Solid understanding of agile software development. Collaborate closely with engineers to find ways to deliver value to customers sooner rather than later while simultaneously balancing the needs for addressing bugs and tech debt.
• Data Driven: Basic to intermediate knowledge of SQL is highly desirable.
• A Unicycle: Know how to strike a balance between business needs, customer wants and engineering feasibility.
• Light Bulb: You can communicate complex ideas with simplicity, and can rally people behind your ideas.
• Lab Coat: Obsession with learning, experimenting and perfecting your product art.
• Love of Events: Prior experience in managing or organizing events is a plus.
• Everything above and all that makes you unique!

REMOTE WORKSPACE REQUIREMENTS:

• You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work!

• You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.

WHAT WILL YOU GET FROM EVENTMOBI?

• We offer the experience of a lifetime working with a dynamic, open-minded and erse team, who are excited to come to work every day and passionate about what they do and the clients they help
• The Gear - Macbook & other tech essentials for remote work
• Competitive compensation
• Company Stock-Options (Canada only)
• Ongoing coaching & personal development