Social Media Specialist – US Based Remote

United States (Remote)

Job Description

The social media specialist is part of the largest dedicated real estate marketing agency in the country, which supports Coldwell Banker Realty, the Coldwell Banker brand and its franchises, and special Anywhere RE marketing projects. We value ersity and are seeking a talented pool of candidates with different perspectives and backgrounds.

We are seeking talented social media specialists to support our local real estate companies across the nation. The social media specialist has an in-depth understanding of how each social media channel works and how to optimize content so that it is compelling and creates results, with a goal of gradually achieving superior customer engagement, website traffic, and revenue by strategically exploiting all aspects of social media marketing. Specific job duties include:

• Source, develop, and post targeted local office and company content – community involvement
• Drive onboarding support socially including through the support of company recruiting and engagement efforts.
• Facilitate agent achievement & recognition related social media engagement
• Collaborate with Field Marketing Director and local company presidents on high profile and competitive opportunities & execution that align with local company positioning and culture
• Work with senior leadership to enhance their social media presence and skillset
• Participate in engagement of local competitive and recruiting messaging and efforts
• Maintain connection with brand social media structure to insure consistency of message and branding. Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Collaboration with PR Team to expand on publicity, community relations, and philanthropic efforts
• Join relevant conversations on behalf of the local company, soft selling the services of Coldwell Banker and Coldwell Banker agents.
• Provide monthly engagement reporting. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Local marketing ambassador/contact for upcoming Social Media Concierge effort.

REQUIREMENTS

• 2– 4 years’ experience in a social media marketing or digital media specialist position
• Competency in Adobe Creative Suite, social analytics, SEO, platform management. Strong experience working in Word, Outlook, PowerPoint, Excel, Facebook, LinkedIn, Instagram and Twitter
• Superior writing, proof-reading, communication, and presentation skills including solid text, video and photo editing
• Past agency experience and knowledge of real estate industry a plus
• Experience with training social media concepts in an online and in person environment
• Four-year degree in media, marketing, communications or related field
• Excels at content creation & video editing.
• PLEASE LINK YOUR PORTFOLIO ON YOUR RESUME OR APPLICATION! THANK YOU!

Ability to operate and create measurable results in a minimally supervised environment. Must be able to juggle multiple ongoing projects while moving them all forward and meeting daily deadlines, able to manage own workload without constant supervision and direction and flexible enough to work on other projects as needed.

About Us

Coldwell Banker® is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc.(NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estateBetter Homes and Gardens® Real Estate,Century 21®,Coldwell Banker®,Coldwell Banker Commercial®,Corcoran®,ERA®, andSotheby’s International Realty®

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere Real Estate, ersity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for erse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value ersity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our erse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote ersity and inclusion. Read more about our company’s ersity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report.

You’ll find our commitment to ersity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011.
• Anywhere has also been designated a Great Place to Work since 2019.
• Recognized by Fortune as one of America’s Most Innovative Companies.
• Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With a erse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.

Performance Marketing Associate – Social and Programmatic

United States (Remote)

Job Description

About Integrated Services

About the Role

Ford looking for a passionate digital marketer with extensive hands-on experience who will be responsible for planning, launching, maintaining, updating and optimizing Social & Programmatic channels including Programmatic (display, video, native, social, tv), Demand side platforms (Campaign Manager / DV360 and others). This role will be a key player on the Paid Media and Demand Generation team to help contribute to the strategy, development, implementation and optimization of programmatic campaigns, paid search and paid social across multiple platforms.

Ford is looking for an experienced data-driven professional to join the team. You are proactive, analytical and constantly looking for new opportunities to improve performance and efficiency, driving automation and solutions at scale.

Responsibilities

What you’ll do…

• Responsible for paid social media & programmatic strategy, execution and optimization across all inventory types to achieve business objectives
• Day-to-day supervision of paid campaigns and strategy, including strategically relevant platform and publication identification, audience/keyword targeting, bid strategies, execution details, budget management and alignment towards KPIs and business goals
• Work cross-functionally between Media, Strategy and Agency teams to develop and execute best-in-class campaigns that drive results
• Oversee the optimization of digital advertising campaigns across multiple channels and platforms to achieve maximum ROI and efficiency
• Collaborate across teams and vendors to request campaign creative assets, create and optimize campaign landing pages or other digital assets needed for campaign execution
• Monitor and identify competitive and audience trends in digital media channels and develop strategies and tactics to drive business goals
• Design and implement effective and efficient internal processes
• Synthesize data, analyze results, identify trends, report and execute on key findings to achieve paid media objectives
• Strong analytical skills and attention to detail, with a demonstrated ability to analyze complex data sets and develop insights and recommendations in a clear and concise manner
• Define metrics, build dashboards and understand audience cohorts and user behavior through end-to-end funnel analysis
• Identify information sources, gather, and interpret data, and present your findings to executive leadership and business teams
• Proactively develop insights with clear recommendations using both qualitative and quantitative methods
• Collaborate cross-functionally to identify the best paid media opportunities to drive business objectives; identify marketing funnel opportunities resulting in improved awareness and conversion
• Monitor the overall health of paid media campaigns and understand root causes of changes in metrics

Qualifications

You’ll have…

• Bachelor’s Degree or equivalent
• 5-8 years of hands-on biddable experience at a globally recognized brand or agency with a focus on analytics
• 3+ years of experience with “Hands-on-keyboard” in primary buying platforms & formats (Facebook/Instagram, Twitter, Snapchat, LinkedIn, Pinterest) and digital advertising ecosystem, including ad serving platforms, DSPs, SSPs, DMPs, and programmatic advertising
• Deep experience and knowledge in digital account management with a track record of exceeding performance goals against brand, consideration, and/or sales-related KPIs (purchases, subscribers, etc.)
• Experience with management of biddable budgets of at least ten million dollars

Even better, you’ll have…

• Social media and programmatic buying experience within agency teams, Management Consultancies or brands with in-house digital media capabilities
• Knowledge of advertising channels across TV, audio, OOH, Display (desktop, mobile), Digital Video, Social Media, various buying methodologies (CPM, CPC, CPA)
• Familiarity with A/B and multivariate experiments

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep e into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for inidual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here.

This position is a salary grade 8.

Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer committed to a culturally erse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote

Customer Marketing Manager

United States – Remote

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse.We will only ask you to provide sensitive personal information through our official application portal not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

Tebra is seeking a passionate and results-driven Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing strategies to engage, retain, and advocate for our valued customers. You will work closely with cross-functional teams to ensure our customers receive timely and relevant communications that enhance their experience with our brand and support the expansion goals of our Account Management and Customer Success teams.

Your Area of Focus

Our Customer Marketing Manager will work within the customer marketing team to help develop, service, and grow relationships with our customers. The Customer Marketing Manager will be an in-house expert in terms of improving our customers knowledge of our product as well as identifying and implementing customer enablement improvements across channels including email, in-product, and virtual events. The Customer Marketing Manager will also manage and successfully execute customer marketing campaigns to help drive revenue and increase brand awareness.

You will focus on key marketing activations, including:

• Develop and manage customer communication strategies across multiple channels.
• Create customer newsletters, product updates, and educational content.
• Design and execute customer engagement programs like webinars, user groups, and events.
• Monitor and analyze engagement metrics to improve programs.
• Develop automated lifecycle touchpoints to boost product adoption and reduce churn.
• Collaborate with Product, Sales, Customer Support, and Account Management to align marketing initiatives.
• Advocate for the customer within the organization to influence product and service improvements.
• Plan, execute, and measure customer cross-sell and expansion initiatives, including direct mail, in-product prompts, and email campaigns.
• Use marketing automation tools for customer segmentation and targeted campaigns.
• Conduct surveys and gather feedback to understand customer satisfaction.
• Analyze customer data to identify growth opportunities.
• Work with Marketing leadership on customer advocacy programs, including testimonials, advisory boards, and case studies.
• Provide editorial support for Tebras Customer Community and promote events and content.
• Build and maintain relationships with key customers to turn them into brand advocates.

Your Key Qualities

• Customer-centric mindset with a deep understanding of customer needs.
• Excellent written and verbal communication skills.
• Proficient in analyzing data to make informed decisions and measure the success of marketing initiatives.
• Proven ability to work collaboratively across departments and build strong internal and external relationships.
• Innovative and creative in developing customer programs and solving problems.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Demonstrated aptitude in facilitating emergency communications.

Your Professional Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• 3+ years of experience in customer marketing or a similar role, preferably at SaaS companies
• Experience in lead generation, marketing campaigns, and event promotion
• Strong problem-solving, prioritization, and multitasking skills
• Experience with marketing automation tools and CRM systems. Marketo, Intercom, and Salesforce preferred
• Strong project management skills and attention to detail.
• Experience hosting live and on-demand events. GoToWebinar proficiency is a plus.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, were building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer

We get to know our customers – and their patients – and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are erse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

#LI-SS1 #LI-Remote #BI-Remote

Remote Pay Range

$90,000$97,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here:https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us [email protected] consider reporting your experience to the FBI’s Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

Chief Oracle (Marketing Lead)

If this job title caught your eye, then you know exactly what we’re looking for. Fairblock is looking for a marketing guru to ‘spread the good word’ about the importance of standardizing encryption availability across every blockchain.

This is an opportunity to play a major and decisive role with one of the most equipped teams in crypto to accelerate the adoption of web3 over the coming decades. Fairblock plays a major role in accelerating crypto’s adoption curve by unlocking the blockchain design space and increasing user retention with engaging applications that are only made possible with encryption.

We are well funded having raised 2.5M from Galileo, Dialectic, Lemniscap, Chorus One, Robot Ventures, GSR, and others, and have already established impactful infrastructure, DeFi, and gaming business relationships in the Cosmos and EVM ecosystem. The right hire will work closely with our co-founders and have a unique impact on the success and growth of Fairblock as we accelerate our integrations with thoughtfully planned go-to-market strategies before mainnet launch.

TLDR:

To make encryption available everywhere, we have to make it fun, easily graspable, and reachable. The Fairblock Oracle will be responsible for giving life to onchain encryption and driving excitement from protocol and application developers to offer encryption optionality to their users. We’re in the business of standard-setting, and we believe we have the most accessible product possible to make encryption a standard onchain. The oracle will be the bridge between the technical complexities of encryption and the real world.

About Fairblock:

Fairblock is an encryption coprocessor that unlocks a new generation of users’ onchain experiences by abstracting away the technical and operational complexity of advanced MPC cryptography schemes such as threshold identity-based encryption (IBE) and threshold homomorphic encryption (HE) to make encryption composable, seamless, and compliant in all ecosystems.

We believe that a lack of encryption availability onchain is one of the major barriers to the adoption of decentralized applications. This roadblock holds for millions of everyday end-users as well as big institutions alike.

Our mission is to make onchain encryption available everywhere, usable by everyone, and programmable. 95% of web2 traffic is encrypted - as encryption is a fundamental standard across the web, we envision the same standard enforced in web3.

We’re a world-class team of researchers and developers focused on applied cryptography for blockchain infrastructure and applications. Our team has a strong background in DeFi, mechanism design, and building applied cryptographic infrastructures.

We’ve already scored big wins, collaborating organically with industry powerhouses like Celestia, Arbitrum, CoWSwap, and organic growth on our Twitter and Discord communities (~15K). This is just the beginning. We see immense potential in DeFi, gaming applications, and even unlocking the future of confidential AI.

Role overview:

We are looking for a Chief Oracle, AKA marketing lead. A spirited, self-sufficient, organized, and mission-driven inidual to join us as we build the future of encryption-enabled applications. The ideal candidate for this role takes initiative and ownership over their work, thrives in a fast-paced and highly collaborative environment, and is capable of rapidly adapting to evolving needs as required. This person will spearhead the development and execution of our marketing strategies to enhance brand awareness, drive user attention, and raise awareness around Fairblock’s tools to increase developer adoption of encryption within protocols and applications. This role is crucial to Fairblock’s success and offers a unique opportunity to impact the trajectory of the blockchain industry and adoption pipeline.

The marketing lead will work closely with the core team to develop and implement marketing strategies. The ideal candidate will work with the BD, Engineering, and Design teams to produce content, own the marketing calendar, and develop go-to-market strategies for major product launches, updates, collaborations, and more.

Responsibilities:

• Develop and implement data-driven marketing campaigns and initiatives in accordance with major business development and engineering milestones.
• Organize in-person and virtual events around the Fairblock community and ecosystem.
• Manage initiatives like grant programs and hackathons that bring builders to Fairblock and encourage them to compose with other Fairblock ecosystem apps.
• Drive and quantify user acquisition, retention, and growth across multiple user bases and archetypes.
• Determine ROI and expected value of marketing initiatives and campaigns, and collaborate with internal stakeholders to identify the highest value opportunities.
• Develop and maintain a deep understanding of the blockchain market and competition, and use this knowledge to inform marketing decisions.
• Work cross-functionally with design, engineering, BD, and other teams to ensure successful product launches and ongoing product improvement.
• Act as a user & protocol advocate, regularly engaging with users, protocols, and other stakeholders to gain insights and feedback on the product.

Requirements:

• Proven Track record of leading and scaling marketing initiatives within blockchain and web3.
• Two or more years of experience in marketing, business development, sales, and finance, preferably in the blockchain or financial technology industry, with deep knowledge of current trends and successful market and native tactics.
• Strong understanding of blockchain technology and communities, particularly the EVM, Solana, and Cosmos ecosystems.
• Proven experience and understanding of how to maximize sales, market reach, and community growth with social media platforms (Twitter, Discord, and Telegram are primary channels. Reddit, and Youtube are a plus.)
• Experience running and managing lead generation, nurturing and optimizing campaigns, and realizing meaningful conversion metrics and ROI.
• Proven success in designing and executing co-marketing strategies with partners.
• Experience building and scaling marketing teams to promote crypto-native and traditional brand awareness.
• Strong problem-solving and analytical skills, with the ability to identify and prioritize product features and requirements based on customer needs, market trends, and business goals.

Bonuses:

• Strong website experience is a plus (strategy, layout, content, design, and conversion)
• Experience working at an early-stage startup, especially gaming, trading, and infrastructure projects
• Strong existing relationships in the industry
• Fluency in multiple languages

This Position We are looking for a highly motivated inidual to “own” our content marketing program and be responsible for developing and executing an effective content strategy that will drive awareness and demand for our offerings. This role will be leading high-profile content marketing campaigns including developing creative strategy, positioning, and key creative materials while also both collaborating and spearheading campaign management and execution across all platforms.  This role will also be responsible for our blog and putting in place an SEO strategy that will drive increased traffic to our website. ResponsibilitiesProvide compelling content to support our demand gen activitiesDevelop an insights based, multi-format (e.g., blogs, newsletter, case studies, articles, videos, webinars, interactive tools, infographics) content strategy that creates emotional connections with sellers and drives measurable results throughout the seller lifecycle from awareness to retention.Create ad manage a long-term editorial calendar and content production pipelineProvide copywriting support to the company as required.Supervise multiple internal and external resources, vendors, agencies and freelancers in the development of assets and campaign activations Write compelling briefs with clear project requirements for all stakeholders and functions Own Pipe17 blog including keyword strategy, ideation, cadence, proofreading, copy-editing, publishing and collaboration  that result in measurable increases in SEO performance.Integrate a test and learn approach to the content strategy and prioritize emerging channel experimentation in partnership with Marketing Analytics and Data ScienceMonitor media, seasonal, cultural, and competitor trends to recommend out-of-the-box, differentiated ideas to help our brandstand outAbout You The successful candidate possesses a balanced blend of strategic and analytical thinking, excellent time management, strong understanding of ecommerce merchants, marketing acumen, and cross-functional project management skills and outstanding copywriting and editing skills.You bring a combination of content optimization across long-form (ebooks, reports, whitepapers, solution briefs) and short-form (blogs articles) content, and the mindset of working hands-on with external entities to scale up our content offerings. You look at the Demand Gen strategy holistically, understand how content drives engagement, and can align the content strategy accordingly. You are the type of person who wants to be a part of a cross-functional team with a strategic mindset to enable marketing, business development, partners and product teams as we work together to achieve our aggressive goals. The most important quality is attitude. You must have an entrepreneurial spirit, a growth mindset, are curious and able to pick up and implement new ideas and appreciate working on a ‘no-drama’ team that values and rewards achievement. If you fit the description of what we are looking for and want to get in early to a high-potential startup in one of the hottest market spaces in the industry, then we would like to hear from you.Qualifications5+ years of experience in B2B SaaS content marketing delivering content for email, display and ABM campaignsEcommerce market experience preferred.Strong, demonstrated passion for writing and storytellingExperience successfully working in an early stage startupExperience working with CMS. Wordpress experience preferred.Understanding of organic & paid social mediaGrowth mindset, with a data-first approachGood attitude for getting your hands dirty.  This is not a self-contained role - you will be asked to help in many sections of the business such as call tracking, backend reporting, social media/SEO management.  Strong communication, presentation skills and positive team collaboration is a must #Salary and compensation

Customer Solution Engineer

Remote – United States

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Our growth story is only just beginning and our Solutions Engineering team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Senior Solutions Engineer, to help us bring home the technical win and take on this huge market opportunity.

Working hand in hand with our Account Executives, you’ll solve some of the most interesting business-critical challenges and transformations. You’ll focus on prospects and customers; helping them embrace digital transformation, to be disruptors, and avoid being disrupted. As the CEO aka “ZEO” of your domain, you’ll become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel. You’ll leverage your technical prowess to knock out the competition and demonstrate how Zuora allows the world’s largest companies to unlock new growth in the new world of total monetization.

This is a remote position.

You’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

What you’ll do

• Complete Zuora’s in-depth onboarding and sales training to become an expert in Zuora’s products, services, unique solutions, and technical capabilities
• Own the technical relationships with a deep understanding of customer needs and constraints
• Own adoption and the technical health of the customer
• Deliver product demonstrations and technical presentations to a C-Level audience and articulate how Zuora’s platform will allow their business to succeed and grow
• Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries
• Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from closing
• Act as the front-line liaison to our product management team by informing our product roadmap based on prospects’ needs
• Own making sure the customer is realizing value against their expectations
• Responsible for defining & monitoring the business case and KPIs in the account plan
• Help shape commercial strategy and technical action plan
• Help identify white space including the extension of our footprint & capabilities and expansion into new BUs
• Commercially present solutions in easy-to-grasp ways
• Coordinate resources from across Zuora & partners from a technical standpoint
• Work with Product & Solution Management to share the context (why) behind customer requests and potential applicability to others in a segment
• Manage escalations internally and externally with support from AEs and Customer Support to identify a root cause and action plan
• Ask for customer reference after milestones are delivered, with follow-up support from AEs and customer advocacy
• Collaborate with solution architects in overall design and approach
• Support sales and marketing at field events with product demonstrations and technical subject matter expertise
• Respond to technical elements of RFI’s / RFP’s
• Travel throughout your sales territory

Your experience

• 5+ years of relevant experience in Sales Engineering (presales, solution consultant, solution architect))
• Self-motivation and the desire to learn and become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel in The Subscription Economy
• Excellent presentation skills and the ability to drive discussions for both small and large groups within organizations
• Strong business value selling experience and familiarity with SaaS and Cloud technology
• An understanding of subscription and recurring revenue business models
• Experience working with a diligent sales process methodology (MEDDIC, Value Selling, etc.)
• General understanding of API development and various coding languages (php, ruby, java, etc.)
• Bachelor’s Degree and/or relevant FinTech experience

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.

Base Pay Details

$95,200—$168,000 USD

Senior Customer Success Manager, Ads

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

Instacart is seeking highly skilled Senior Customer Success Managers to lead and champion our relationships with key strategic retail partners across our suite of retail media solutions (Carrot Ads). As successful candidates, you will lead growth plans with our retailer partners, provide strategic insights to propel the success of our advertising offerings, advocate for retailers’ interests within Instacart, and drive ongoing refinement of our customer success methodologies and metrics.

About the Team

These roles are housed within the Enterprise Customer Success team, part of the larger Enterprise Solutions organization. You will engage in substantive collaboration across multiple specialized groups, including Business Development, Product, Brand Partnerships, Solutions Architecture, Technical Support and Sales Engineering. Your work will have broad exposure to a range of strategic initiatives and business operations, placing you at the core of our enterprise expansion efforts.

About the Job

• Lead growth strategies for a portfolio of strategic retail partners across our suite of retail media solutions and services.
• Develop a profound understanding of both our business operations and the competitive landscape relevant to distinct solutions.
• Partner with Business Development, Data Science, and Product teams to design and implement playbooks and strategies that maximize retailer success and revenue.
• Serve as a subject matter expert on Instacart’s retail media offerings, advocating effective growth strategies to both internal and external stakeholders.
• Drive the development and execution of impactful partner-facing materials and presentations that showcase the benefits of our erse enterprise solutions.
• Dynamically improve Customer Success Management processes and best practices to adapt to evolving business needs effectively.
• Lead the onboarding of new partners using Instacart’s retail media solutions, including training new partners on campaign tooling, reports and invoicing
• Lead the nurture strategies of onboarded partners, optimizing performance through strategic consultations, quarterly business reviews and roadmap presentations
• Promote unique value propositions of our solutions to maximize customer success and satisfaction.
• Monitor retailer KPIs to ensure effective program adoption
• Maintain and expand product knowledge to continuously enhance service delivery and retailer education.
• Act as a key internal liaison for retail partners, facilitating robust feedback loops with Product teams to refine our offerings.

About You

Minimum Qualifications

• 5+ years in Customer Success, Consulting, or related fields, with significant focus on managing strategic Enterprise customers across various technology platforms.
• Demonstrable experience with supporting enterprise solutions in the advertising spaceProven project and program management skills.
• Strong technical acumen, capable of understanding and conveying the capabilities of complex products.
• Motivated to work in a dynamic, fast-evolving environment.
• Outstanding communication skills, with proficiency in distilling complex concepts.
• Proficient in data analysis with the ability to derive actionable insights from large datasets.
• Experienced in cross-functional collaboration and executive presentations.
• Creative and proactive in problem-solving.
• Effective at building positive and influential relationships.

Preferred Qualifications

• Specific industry experience in advertising, grocery, and/or e-commerce
• Hands-on experience in creating customer success strategies from scratch.
• Experienced in collaborative management of enterprise accounts alongside Account Management-style Sales teams.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$144,000—$160,000 USD

WA

$139,000—$154,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$132,000—$147,000 USD

All other states

$120,000—$133,000 USD

Customer Engagement Specialist

Program Management | Mountain View, United States or Remote | Remote, Remote | Full-Time

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As part of the Strategic Sales team, the Sales Customer Engagement team executes high-touch customer programs—Customer Advisory Boards, Executive Briefings, and Executive Sponsorships—designed to capture the voice of our enterprise customers and support account growth.

As a Customer Engagement Specialist at Atlassian, your role is:

• Delivering a consistent world-class experience to members of the Enterprise Customer Advisory Board
• Implementing a cadence of customer communications that keeps the Enterprise Customer Advisory Board members informed and engaged
• Driving continuous improvement of the Enterprise Customer Advisory Board throughout the customer journey
• Managing Executive and Senior Leadership stakeholders to ensure the Enterprise Customer Advisory Board has executive-level sponsorship and buy-in
• Collecting voice of the customer feedback and ensuring that it is routed to the proper internal stakeholders for follow-up
• Optimizing processes for efficiency to support the nomination of customers to the Enterprise Customer Advisory Board and Executive Sponsorship programs
• Planning and tracking of engagements to support Executive Sponsorship programs and keep internal stakeholders informed
• Establishing relationships and alignment across cross-functional teams, partnering closely with stakeholders in Event Marketing, Product Marketing, Product Management, and Enterprise Sales
• Manage the central schedule and agenda for the Enterprise Customer Advisory Board
• Own the day-of execution and meeting experience of the Enterprise Customer Advisory Board
• Drive meeting execution improvements, capture learnings, unpack incidents, etc.
• Build and execute an external communications plan for the Enterprise Customer Advisory Board and other Customer Engagement programs
• Communicate with internal stakeholders on key milestones and deliverables that support the planning and execution of the Enterprise Customer Advisory Board
• Capture all feedback gathered from the Enterprise Customer Advisory Board and other Customer Engagement programs
• Track meeting metrics, collect data, and assist with internal reporting
• Manage the Enterprise Customer Advisory Board and Executive Sponsorship nomination process to ensure the right customers are integrated into the right programs
• Partner with the Executive Sponsorship team to plan customer engagements and track them efficiently
• Scope and recommend tools that support customer communications, registration, calendaring, and virtual meetings

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Netlify is hiring a remote Enterprise Account Executive. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Netlify - All-in-one platform for automating modern web projects.

Webflow is hiring a remote Business Development Representative. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Figma is hiring a remote Social Video Creative. This is a full-time position that can be done remotely anywhere in the United States.

Figma - A design platform for teams who build products together.

THE OPPORTUNITYAs a member of the Creative, you will harness data, creative insights, and market research to craft compelling performance ads and brand collateral aimed at driving client revenue growth. Your role involves a dynamic mix of analyzing advertising data, collaborating closely with Creative Director, Editors, Designers, Producers and Paid Social team members to create impactful video and static ads, and writing persuasive scripts, all under the leadership and direction of your Creative Director. WHAT YOU’LL DO:* Utilizing data, research, and creative insights to formulate effective creative strategy.* Performing consumer, product, and competitor research using basic tools/resources.* Collaborating with Creative Directors, Editors, Designers and Clients to produce videos.* Writing scripts and copy for video and static image ads.* Selecting and briefing UGC creators to appear in client collateral. Managing UGC creator relationships and transactions.* Proven ability to identify, manage, and work with UGC creators to enhance marketing campaigns. Utilize effective strategies and tools to source, engage, and measure the impact of UGC.* Ensuring visuals match creative strategy outlined for the ad.* Giving feedback that aligns to the creative strategy of the ad.* Executing on feedback given by your Creative Director, the client,  and/or other key stakeholders .* Analyzing the results of creative tests and utilizing this analysis to iterate.* With oversight from your Creative Director, responsible for strategic monthly creative account planning for assigned clients.* Identifying top-performing concepts within accounts using data and creative analysis.* Identifying effective concepts/trends in the social media ecosystem.* Champion the brand values of your clients . Understand ad product benefits, capabilities, and features that translate to creative recommendations and best practices for clients. * Prepare weekly updates for, attend, and participate in client sync meetings* Responsible for onboarding new creative clients, managing their assets, facilitating asset delivery, feedback loops, etc. * Apply strategic knowledge of social, cultural, digital, and business landscapes to all efforts.WHAT YOU'LL BRING:* UGC/Direct Response Experience: Preferred background in User-Generated Content and Direct Response marketing.* Script Writing & Editor Briefs: Assist with writing scripts and preparing editor briefs after concepts are approved by the primary Producer.* Client Concept Decks: Help with creating and organizing Client Concept Decks, with experience in Google Slides being a plus.* UGC Creator Management: Manage the hiring and communication with UGC creators.WHAT DOES THE PROCESS ENTAIL:* Stage 1 (Recruiter Screen) - After you submit your application, our talent recruitment team will review and reach out to candidates. During this 20-30 minute phone call, we’ll discuss your career journey and professional motivators while learning about GR0 overall and the position.* Stage 2 (Leadership Panel Interview) - Your leadership video interview will be a 30-minute conversation with our hiring manager and a GR0 leadership member. During this time you will answer additional questions and have ample time to ask questions of us.* Stage 3 (Take Home Assessment) - The take-home assessment is a key part of our interview process, allowing us to see your practical skills in action. It's designed to reflect real-world tasks you'll encounter in the role, and we appreciate your time and effort in completing it.* Stage 4 (Contract Extended) - If a #GR0mance has brewed, we will extend a contract!WHAT IS THE EXPECTED PAY:* $50/HR - on average 15 hours per week.About Us:Headquartered in Los Angeles, California, GR0 is an award-winning digital marketing agency focused exclusively on igniting organic growth for direct-to-consumer and business-to-business startups and established brands. GR0 empowers these brands to build powerful online brands using a highly technical, best-in-class approach that delivers value and experience to consumers, and engagement and sales for brands. GR0’s notable awards and achievements include: Glassdoor’s “Top CEOs” (2021)Clutch’s “Top 100 Fastest Growing Companies” (2022)Comparably’s “Best Places to Work in Los Angeles” (2021, 2022)Comparably’s “Best Company for Career Growth” (2021)Built In’s Moxie Women in Tech Awards (2021, 2022)At GR0, we put our people above all else. We promote an environment that celebrates ersity, fosters openness, and encourages conversations around what makes us different to further learn from one another. GR0 is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics. #Salary and compensation

Galxe is on a mission to create a decentralized future, and we need a talented Social Media Manager to help us share our story with the world.

As the Social Media Manager, you’ll have the opportunity to craft and execute social strategies for our parent brands, Galxe and Gravity, as well as our sub-brands, Quest, Passport, Score, Compass, and Alva.

Your main responsibilities will involve writing social media content and articles, scheduling posts, monitoring social media channels, and engaging with our community to foster relationships and enhance audience engagement. You will also help in compiling performance reports to gauge the effectiveness of our social media strategies.

You’ll work closely with our Senior Social Media Manager and with other teams, such as product, business development, and client strategy, to understand their needs and develop communication initiatives that support their goals.

To be successful in this role, you should have excellent copywriting skills, be comfortable working in a remote setup, and have experience managing multiple projects and collaborating with regional agencies. You should also be a self-starter who thrives in a fast-paced startup environment and is passionate about the Web3 space.

Given the global nature of our team, you should have experience working with colleagues across different time zones and be sensitive to cultural nuances. You should be able to adapt your communication style to effectively engage with team members from erse backgrounds and cultures.

Benefits:

• Unlimited PTO Policy
• Globally Remote
• Market competitive total compensation package
• Comprehensive insurance package including medical, dental, vision & life insurance (based on regions)

Responsibilities:

• Assist in developing and executing social media strategies (X, LinkedIn, YouTube, Telegram)
• Produce a wide range of marketing materials, including blog articles, social media posts, and website copy
• Schedule posts, maintain social media calendars and monitor social media channels
• Track and report on social media performance and engagement metrics
• Engage with community and KOLs by replying to their comments on social media channels
• Provide support in executing PR strategies and product announcements
• Collaborate with other teams to understand their needs and develop communication initiatives that support their goals
• Manage multiple communication projects, setting objectives and timelines accordingly

Requirements:

• Bachelor’s degree in Communications, Marketing, or a related field
• 3+ years of experience in social media, marketing, or a related field
• Excellent copywriting skills and the ability to produce compelling content across various channels
• Deep understanding of the degen culture, memes and web3 lingo
• Strong understanding of social media platforms and analytics tools
• Experience with community management and community engagement on social media platforms
• Experience working in a remote setup and collaborating with teams across global time zones and from erse backgrounds and cultures
• A passion for the web3 space and a desire to make a positive impact on the industry
• Being based in US time zones is highly preferred, due to co-worker locations / meeting time (not accepting candidates based in Asia)
• Fluent / Native in English; Proficiency in Mandarin is highly desirable

Customer Research Manager (REMOTE)

• temprop=”jobLocation” itemscope=”” itemtype=”http://schema.org/Place”>Employees can work remotely
• temprop=”employmentType”>Full-time

Job Description

At Abercrombie & Fitch, the Customer Research Manager is a remote role that oversees and implements the design and execution of customer research projects to generate insights that inform brand and business strategy. A key advocate for the customer, this role leads a team of researchers who gather and analyze customer feedback on values, attitudes, and preferences using various methods and tools. Close collaboration with cross-functional teams ensures that customer insights are effectively incorporated into brand strategies and business decision-making. The ideal candidate will have a deep understanding of the fashion retail industry, exceptional leadership, analytical capabilities, as well as verbal and written communication skills. Finally, in addition to an insatiable curiosity about our customers, the ideal candidate will bring a passion for delivering clear, compelling, data-driven, insights-rich narratives to inspire business action.

What Will You Be Doing?

• Influencing business actions based on customer insights synthesized from primary and secondary research
• Executing primary research initiatives inclusive of writing briefs, programming/moderating research engagements, synthesizing actions/recommendations, delivering concise/impactful written reports
• Establishing and maintaining best practices for customer research, ensuring quality, validity, and reliability of data and insights within the constraints of budgets and team capacity
• Driving the on-going evolution of the Customer Insights discipline at A&F Co., evangelizing and advocating for the role of attitudinal customer feedback in business conversations
• Partnering with cross-functional teams such as Data & Analytics, Marketing, Merchandising, Design, Digital and Corporate Strategy to provide customer insights in service of achieving key business objectives and results
• Communicating and presenting customer research findings and recommendations to senior leadership and the broader organization, with a focus on identifying opportunities that inspire curiosity and action
• Managing and developing a team of customer researchers who design and implement customer research projects using various quantitative and qualitative methods
• Staying abreast of industry trends, market research landscape, and customer behavior to identify emerging customer needs and opportunities for innovation

What Do You Need To Bring?

• 4-year college degree or equivalent experience
• 8-10+ years of experience in customer research, market research, consumer insights, or related field
• 2+ years of previous people management experience
• 4+ years experience conducting primary quant and qual research utilizing various research methods and tools
• Master’s degree or PhD in a relevant field preferred, but not required
• Intentional leader, with proven ability to drive change, bring a group to consensus and inspire enthusiasm towards the goals of the team
• A deep empathy for both the customer and your team’s goals
• Methodological expertise and excellence with the ability and passion to implement research best practices to tell a cohesive and actionable story
• Experience conducting advanced quantitative methodologies such as segmentation, Max/Diff, Conjoint, longitudinal brand tracking and comfortable moderating qualitative engagements such as focus groups and IDIs
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and levels of the organization
• Willingness to travel –quarterly domestic travel will be a requirement of this role
• Experience working in a Retail/eCommerce environment is strongly preferred

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive Bonus Program
• Paid Time Off and Work From Anywhere Flexibility
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot to support your unique parenthood journey
• Access to Headspace dedicated to creating healthier, happier lives from the inside out
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who’ll Celebrate you for Being YOU

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $125,000 – $150,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

About GoldskyAt Goldsky, our vision is simple: Build the most powerful data platform for Web3. ☀️Blockchains will enable a new era of unique onchain experiences and applications. However, today it’s impossible to build high-quality products due to the difficulties of processing onchain data effectively. This complexity is only increasing as more chains and smart contracts are deployed across the ecosystem. Teams are forced to build complex data infrastructure in-house, distracting them from focusing on their core product.Goldsky bridges this gap by making it seamless for developers to power their applications with realtime onchain data. Our infrastructure powers hundreds of projects across the industry building rich, instant, data-driven experiences.We’ve raised over $20M from Dragonfly Capital, Felicis Ventures, prominent players in the industry such as 0x Labs, Uniswap Labs, and Protocol Labs, and angel investors including Elad Gil, Plaid founders Zach Perret and William Hockey, and Zhuoxun Yin of Magic Eden. Our team members have previously built mission-critical, scalable infrastructure at Meta, Google, Shopify, Activision, and more.We’d love for you to join us in our mission to unlock the full potential of data in Web3.About the RoleWe launched our first product, Subgraphs, last year. Since then, we’ve onboarded hundreds of customers to the platform, including Zora, Optimism, POAP, NounsDAO, 0x Labs, Immutable, Hashflow, Arweave, and Polymarket, among others.Recently, we began rolling out access to Mirror, an end-to-end data pipeline solution for streaming onchain data directly to an existing offchain database.We’re looking for a social media expert who lives and breathes X/Twitter, memes, and viral trends. We want to hear from you if you believe you can give Goldsky a unique social media presence.You will work closely with the founders and collaborate with all of Goldsky (across product, engineering, and growth) to grow Goldsky’s brand presence in the space and reliably and predictably drive inbound demand.Responsibilities* Master Crypto Data Trends: Conduct ongoing market research to gather data on target markets and customer needs, inform positioning and product strategy, and identify social media marketing opportunities. You'll become our in-house crypto trend expert.* Set and Keep the Pace: Create and manage Goldsky’s social media content calendar across channels, projects, and campaigns with consideration for broader market trends and audience behavior. Track socials to drive continuous improvement and execute constantly by posting on the optimal social media platforms.* Own Goldsky’s Voice: Become an advocate for Goldsky across all social channels, engaging in dialogue with our ecosystem, answering questions, and raising the profile of Goldsky with an engaging, fresh, and informed perspective (and an occasional shitpost here and there)Requirements* Meme Mastery: We need someone who lives and breathes social media, particularly X/Twitter, Farcaster, and Discord. You should be able to craft and share content that isn’t just promotional but truly engaging, with a knack for the current social meta and trends.* Technical proficiency: You don’t need to be an engineer, but should be able to quickly grasp the technical story of Goldsky’s developer-facing products and convey those value propositions to the broad market at different levels of technical understanding* Chronically online: You spend a lot of time on Twitter, Discord, LinkedIn, Farcaster, and Reddit — both as a reader and a writer. You have built a presence on one of these channels in the past (personally or professionally).* Awareness and edge: We’re looking for someone who can push the envelope, experiment with new approaches, and be a true reply voice on social platforms. You should be culturally plugged in, ready to engage with the latest trends, and capable of building relationships within the crypto space.Bonus points* You are good with crypto data (Dune / Flipside analytics) and can convert analytics into interesting insights for content.* You’ve previously crafted social media strategies, posts, and campaigns for web3 companies.Benefits* Competitive salary and equity in Goldsky.* Fully paid health plans for U.S. based employees — this includes medical, dental, and vision coverage for you and your family at no cost to you.* Unlimited vacation - Take time to recharge as you need it. We’re serious.* Home office setup fund - Expense up to $2,000 for home office equipment (e.g. desk, chair)* Company provided laptop - we’ll make sure you’ve got the hardware to keep up with you* Regular self-care days - Every other Friday is a company holiday to decompress. We go hiking, learn to cook, or trade jpegs.* Paid travel - We’ll cover any costs for work-related conferences and quarterly company offsites all around the globe#Salary and compensation

Are you a tech-savvy job seeker looking for an exciting opportunity to work with cutting-edge Web3 infrastructure? Look no further than Chainstack! 💙🛠 About Us Chainstack is the leading suite of services connecting developers with Web3 infrastructure, powering applications in DeFi, NFT, gaming, analytics, and everything in between. From startups to large enterprises, Chainstack enables thousands of companies to cut down the time to market, costs, and risks associated with creating and scaling decentralized applications. By offering fast, reliable, and easy-to-use infrastructure solutions distributed globally, we make sure innovators can focus on what’s important. As a Chainstacker, you'll have the chance to work on exciting and challenging projects, collaborate with top-notch developers and industry experts, and be part of a dynamic and supportive team that values creativity, innovation, and hard work. We are looking for an enthusiastic Account Executive with a passion for building relationships, generating new business, and Web3.So, if you're ready to take your career to the next level and be part of the future of Web3 infrastructure, apply to join our team today. We can't wait to hear from you!Location: While this position is posted in a specific location, all Chainstack’s positions are fully remote, and you can work from home. To create the best experience for your future colleagues, this role does require that you are based within EU timezone. So, if you’re ready to take your career to the next level and be part of the future of Web3 Infrastructure, apply to join our team today! We can’t wait to hear from you!Responsibilities: * Uncover new opportunities weekly by fielding inbound leads and out-bounding to key web3 verticals such as DeFi, Gaming, and NFTs  * Partner closely with chain foundations to build strong relationships and cultivate ongoing warm referrals * Tell the Chainstack story and value proposition effectively in discovery meetings, networking events, and conferences * Build relationships with key senior stakeholders and understand their motivations and goals from both technical & business perspectives * Collaborate with solution engineering to build creative solutions to solve our customer’s problems * Execute a full sales cycle including thorough discovery, qualification, technical validation, and negotiating & closing contracted revenue * Meet measurable targets on a consistent quarterly basis * Work closely with internal teams such as Product, Finance, Customer Success, Customer Support, Engineering, and Marketing as needed to support our customers’ needs * Utilize CRM daily to ensure meetings, opportunities, notes, and pipelines are consistently up to date* Forecast pipeline accurately on an ongoing regular basis Requirements:  * 4+ years of quota carrying new business acquisition sales * Knowledge and passion for the Web3/blockchain and compute infrastructure * Proven experience consistently meeting measurable targets * Track record of effectively selling to key senior stakeholders * Desire to learn continuously and help build a fast-growing company * Be open to feedback and willing to provide feedback to colleagues and leadership * Ability to multitask and prioritize effectively working in a fast-paced environment * Proficient in using CRM software and collaboration tools like Slack, Discord, and Telegram * Exceptional listening, verbal, and written communication skills We Offer:At Chainstack, we recognize that our employees come from different backgrounds and have different needs. That's why we've created a program of policies, practices, and perks to support your whole human experience as an employee at Chainstack. Competitive salary in USD: We believe in compensating our employees fairly for their hard work and contributions. That's why we offer a competitive salary in USD. Stock options: We want our employees to share in our success. That's why we offer stock options as part of our compensation package. Bleeding edge tech stack: At Chainstack, we work with the latest and greatest technologies. You'll have the opportunity to work with a bleeding-edge tech stack and stay up to date with the latest industry trends. Lack of bureaucracy: We believe in a flat organizational structure and a lack of bureaucracy. You'll have the freedom to make decisions and take ownership of your work. Flexible schedule: We understand that our employees have different needs and responsibilities outside of work. That's why we offer a flexible schedule so you can work when it's best for you. Global fast-growing market: Chainstack operates in a global fast-growing market. You'll have the opportunity to work on cutting-edge projects and contribute to our growth. Multinational team: Our team is made up of people from all over the world. You'll have the opportunity to work with a erse group of iniduals who bring different perspectives and ideas to the table. The best jobs should be available to everyone.Chainstack values ersity and inclusivity. We are committed to fostering an environment of trust where everyone from different backgrounds and walks of life can succeed. We welcome your unique perspective and look forward to hearing how you can contribute to our mission and team. #Salary and compensation

Ready to become a Wriker?We are looking for a driven and passionate remote Strategic Account Manager who lives in the US to join the Expand sales department at Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast paced environment, we want to talk to you!More about Your team* You will be a foundational member on one of Wrikes most important and strategic teams* You will report to a direct manager with support from a Sales Engineer, BDR, and Marketing.  How You’ll make an impact* By collaboratively creating a territory plan with your virtual team. Leading that virtual team to success!* By working closely with the marketing ision to create successful and meaningful campaigns to support pipeline growth across your book of business.* By working closely with internal and external partners to create a joint value proposition for targeted accounts.* By having a solution approach to selling and creating value for your customers.* By being accountable for accurate forecasting weekly and ensuring all systems of record are up to date.* By landing large Enterprise logos.  This is a hunter position!* By becoming a thought leader in the space including a comprehensive understanding of the competition, markets, industries and products.* By being committed, collaborative, creative, and putting our customers first.* Travel to customer locations throughout the region You will achieve your best if you have* A drive for results including a track record of exceeding quota year over year.* A thirstiness and drive to run the Greenfield territory like a business including:Following proven sales principles to find prospects and win business.Leverage your network for foot in the door.Outreach and continuously refine hypothesis.Truly headhunt to build your business from the ground up.  This is a hunter position!* Strong prospecting skills including discovery, articulating ROI and dealing with objection.* Always the business outcome in mind and possess a deep understanding of sales techniques and methodologies including MEDDPIC.* Bachelor's Degree or relevant experienceYou will stand out with* 5-7+ years of quota carrying software (preferred) or technology sales, account management and virtual team leadership experience selling to IT and business leaders.* Proven expertise in digital transformation roles.* Experience in selling across a Greenfield territory and landing new customer accounts.* Strong experience in engaging at all levels within a customer account including up to C-level.#LI-LS1 #Salary and compensation

About Tectum.io:

Tectum.io is pioneering the future of digital transactions with our cutting-edge SoftNote® technology and ultra-fast blockchain infrastructure. We are seeking a creative and driven Social Media Content Manager with expertise in Web3 growth strategies to enhance our online presence and community engagement.

Job Overview:

The Social Media Content Manager will be responsible for crafting and executing content strategies that drive engagement, brand awareness, and user acquisition across social media platforms. With a deep understanding of Web3, you’ll build a vibrant community, promote Tectum.io’s innovations, and utilize innovative growth tactics to achieve our ambitious goals.

Key Responsibilities:

Content Creation & Strategy:

• Develop and implement a comprehensive social media content strategy aligned with Tectum.io’s objectives.
• Create, curate, and manage content across platforms like Twitter, Discord, Telegram, and LinkedIn.

Community Engagement:

• Build and nurture an active community of blockchain enthusiasts.
• Engage with the audience, respond to inquiries, and manage community events.

Growth & Web3 Tactics:

• Implement Web3-specific growth strategies, including the use of blockchain tools and NFTs.
• Stay updated on Web3 trends to inform and refine our strategies.

Analytics & Reporting:

• Monitor and analyze social media performance, optimizing strategies based on data.
• Provide regular reports on social media growth and engagement.

Collaboration:

• Work closely with marketing, product, and design teams to ensure content aligns with Tectum.io’s goals.

Qualifications:

• Proven experience in social media management, particularly in the Web3 or blockchain industry.
• Expertise in Web3 growth strategies and content creation.
• Strong communication skills and a passion for digital innovation.

Why Join Tectum.io?

Be part of a pioneering team in the blockchain space. Opportunities for growth and professional development. Competitive salary and benefits.

Title: Director Diamond Accounts – Government Customers

Location: United States

Type: Full-time

Workplace: remote

Category: AMER Customer Advocacy

Job Description:

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the Role:

As the Director of Diamond Accounts, you will be a pivotal force in driving growth and success within our portfolio of government customers.

Your primary focus will be to expand and deepen relationships within these key accounts, leveraging Icertis Contract Intelligence to meet and exceed customer goals.

Acting as a trusted advisor and advocate, you will collaborate closely with both customers and internal teams to ensure the successful adoption, usage, and expansion of our products.

We are seeking a dynamic and strategic inidual with a passion for sales, strong relationship-building skills, and a consultative approach.

Your background in enterprise software sales, particularly within a SaaS environment, will be critical to your success in this role.

This is an exciting opportunity to shape the future of our engagements with government clients.

This role is remote and can be based anywhere in the United States. You will report directly to the Vice President of Diamond Accounts and will have no people management responsibilities. #LI-MV1

What You Will Do:

• Revenue Growth: Drive revenue by upselling and cross-selling within existing government Diamond accounts.
• Customer Success: Ensure overall customer satisfaction and foster a strong partnership that positions Icertis as a trusted ally.
• Relationship Building: Develop and nurture strong, long-term relationships with key stakeholders across your customer portfolio.
• Strategic Guidance: Understand customer needs and pain points, and work collaboratively to propose tailored solutions.
• Cross-Functional Collaboration: Partner with internal teams, including Professional Services and Engineering, to address customer challenges and achieve shared success.
• Product Alignment: Stay informed about new product releases and work closely with product management to align customer needs with our evolving offerings.

What You Will Bring:

• Proven Experience: Demonstrated success in enterprise software sales or account management, with a deep understanding of the government sector.
• Consultative Sales Approach: Ability to identify new opportunities, manage complex sales cycles, and offer strategic solutions that drive customer value.
• SaaS Expertise: Experience with SaaS products, ideally within the Contract Lifecycle Management (CLM) space.
• Executive Relationship Management: Strong capability in building and managing executive-level relationships, with a track record of leading strategic initiatives and presenting value propositions to C-level executives.
• Customer-Centric Mindset: A proactive approach to understanding customer goals and driving mutual success.
• Communication Skills: Exceptional communication, negotiation, and strategic thinking abilities.

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual bonus target and an equity component is included in the compensation package.

Plus target incentive (OTE 50/50)

Our Commitments: Icertis is committed to:

Icertians (employees) and their family’s physical, mental and financial health and wellbeing

Turbocharging Icertians careers

Making a social and environmental impact in our communities

Cultivation and advancing a culture of ersity, equity, inclusion and belonging (DEIB) within our company, customers, and

suppliers

Generous holidays including the 4th of July week off – paid

Free professional and leadership coaching

Annual personal development allowance

What we offer:

Robust medical (physical & mental vision and dental benefits

Employee assistance program (EAP)

Equity (RSUs) and shared ownership in the company

Generous 401K match

Flexible work environment

Paid maternity and paternity leave

Generous holiday and PTO program

CaaS (coaching as a service)

Annual personal development allowance

7 Days for Humanity – 7 paid volunteer days annually

Global and regional DEIB steering committees, employee resource groups (ERGs)

Global DEIB training programs and guest speakers throughout the year

This specific role might not be?for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce!

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Title: Strategic Customer Success Manager

Location: Remote

Job Description:

About the Team:

Netlify’s vision is to build a better web. Netlify Customer Success Managers are responsible for managing the business relationship (overall health, retention, and technical success) for some of the world’s most recognizable brands. They partner closely with key customer and partner stakeholders (often web development teams) and the broader Netlify organization – including sales, solutions engineering, product management, and support to drive impact and value. Part of your role as a Strategic Customer Success Manager will be to increase customer engagement while protecting our global net retention of customers. You will offer guidance to customers on how to best leverage Netlify to drive business and technical objectives – and will be the designated point of contact for the post-sales portion of the customer journey.

What You’ll Do:

• Serve as the primary business-related point of contact for customers within Netlify for any contractual and project-related questions, comments, or concerns
• Owns the success and engagement motions to develop long-term customer value
• Establish productive relationships with key stakeholders within our customer base
• Drive engagement and feature adoption across all in-territory accounts
• Consistently deliver against renewal goals
• Use your skills to proactively reach out to customers with account-related or role-relevant information
• Elevate customer feature requests to Product Managers
• Perform customer-facing quarterly business reviews with base, embodying the role as a strategic advisor
• Prepare and coordinate high-quality renewal reviews with a book of business
• Partner with support, solutions engineering, and product to drive valuable engagements with base
• Identify growth opportunities within the account base
• Lead webinars and/or group trainings on product roadmap and feature releases
• Travel to attend in-person customer onsite training and business reviews, as necessary

What You’ll Bring:

• Proven experience in successful implementation and communication with a large number of accounts
• Ability to identity growth and development opportunities with accounts
• Demonstrated ability to foster professional relationships with key customer stakeholders
• Several years of experience in Customer Success or adjacent roles related to renewals and account management
• Proactivity, organizational skills, and providing quick response times are a must
• Strong ability to analyze data points in relation to customer usage and growth on the Netlify Platform
• Some high-level familiarity with the composable architecture (MACH) approach and relevant SaaS services
• Ability to multi-task and manage multiple customer engagements simultaneously
• Experience in working with Salesforce, Vitally, Sigma, and Google Workspace
• A customer-service focus and growth mindset
• We welcome remote candidates based in North American timezones
• Strong sense of creativity and sense of ownership to build processes and drive result

Applying

Not sure you meet 100% of our qualifications? Please apply anyway!

When applying please include:

A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a ersity of skill sets, backgrounds and thoughts.

We will be accepting applications until Friday, August 16th at 5pm ET.

Of everything we’ve ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with erse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing [email protected].

About Netlify

At Netlify, we’re on a mission to build a better web by making it easier than ever to build, deploy, and scale web applications. By unifying an entire ecosystem of web development tools, content sources, services, and APIs into one simplified workflow, Netlify empowers top brands to ship campaigns faster, reduce risk, and boost productivity and revenue. At the forefront of the composable web movement, with over 4 million web developers and businesses using the platform, with Netlify, you can connect everything and build anything.

We are a Series D company and have raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!

At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our base compensation for this role is targeted at $65,400 – $88,800 for most US-based locations. Because this role is eligible to participate in Netlify’s commission plan, it is common for employees in this role to receive total on-target earnings of $109,000 – $148,000. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

First Name *

Senior Director, Customer Success Operations

US Remote

9619BR

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our erse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of erse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our ersity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities

Summary of Job:

The Senior Director will be responsible for defining and executing strategies to elevate Operations, aiming to boost customer loyalty and improve organizational efficiencies. This role will oversee the Operations teams, ensuring the successful implementation of strategic initiatives and fostering a culture of continuous improvement.

Major Duties and Responsibilities:

• Lead and direct the Customer Success Operations team, fostering a collaborative, one-team atmosphere with global groups.
• Oversee the Customer Success Operations team, with a strong focus on reporting, analysis, and the team’s overall performance and financial health.
• Ensure the effective management of key metrics to drive operational efficiency and meet organizational goals.
• Collaborate with Customer Success leaders to set and execute plans aligned with strategic business objectives.
• Skillfully negotiate and influence cross-functional groups to resolve key issues.
• Plan, organize, and facilitate Customer Success initiatives to ensure efficiency and adherence to industry best practices.
• Define and generate consistent metrics and quality measures to demonstrate the health of the Support and Customer Success organization; lead monthly business reviews.
• Develop excellent working relationships with Customer Success management to ensure the successful delivery of value-added support services.
• Analyze and review key operational data, including customer satisfaction results, financial metrics, and performance management data.
• Demonstrate strong change management and project management skills to implement various strategies.
• Coach and mentor Operations team members to support career development and performance improvement.
• Document and analyze current processes to develop efficient, customer-focused processes.
• Create and maintain a model to predict headcount requirements.
• Develop standard service levels, metrics, and reporting in line with Customer Success strategy.
• Provide regular written program updates summarizing accomplishments, opportunities for improvement, and recommended next steps.
• Engage consistently with all Customer Success departments to stay abreast of changing needs and priorities.

Qualifications

Requirements:

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
• 10+ years of management experience in Customer Success or Support with enterprise software products.
• Extensive experience with relevant tools, such as Salesforce, Gainsight, or similar platforms, is essential for managing and optimizing Customer Success or Support Operations.
• Strong understanding of operational infrastructure, metrics, processes, systems, and tools for driving a Customer Success and Support organization.
• Proven leadership experience in customer service or technical support.
• Flexibility, integrity, and creative problem-solving skills.
• Proficient in utilizing digital technologies and implementing automation processes.
• Preferred experience in leveraging AI technologies.
• Experience driving customer digital self-service initiatives.
• Outstanding verbal and written communication skills across all organizational levels.
• Proven ability to work in a fast-paced environment with multiple projects and tight deadlines.
• Confident and professional interaction at the executive level, both internally and with customers.
• Team player who builds strong working relationships across all functions.
• In-depth understanding of customer satisfaction and support metrics.
• Excellent organizational skills and the ability to work independently.
• Proven ability to drive key initiatives for Customer Success or Support teams.
• Exceptional leadership, motivation, and people skills.
• Project management experience is essential.

Compensation Information

The U.S. salary range for this position is $114500.00 – $171750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining inidual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

Travel Requirements

10%

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.

HubSpot is hiring a remote Senior Manager, Sales. This is a full-time position that can be done remotely anywhere in the United States.

HubSpot - Inbound marketing, sales, and service software.

Elastic is hiring a remote Account Executive. This is a full-time position that can be done remotely anywhere in Italy.

Elastic - Open source search & analytics.

Stripe is hiring a remote Account Executive, Enterprise (German-speaking). This is a full-time position that can be done remotely anywhere in Germany.

Stripe - Online payment processing for internet businesses.

Snyk is hiring a remote Lead Partner Marketing Manager. This is a full-time position that can be done remotely anywhere in US East Coast.

Snyk - Open source security platform.

Why should you apply?

We use digital marketing to help charities fundraise online. If you want to use your creative strategist skills to actually make an impact on the world then this is for you. And when we say we make a difference, we literally mean it. Our team fundraises to feed orphans, heal the sick, empower refugees and so much more. You will help bridge the gap between our Media Buyers and the Creative Team to ensure content is based on detailed research and thoroughly tested results in amazing performance and ROAS. FREELANCE AND FULL-TIME POSITIONS AVAILABLE.  

IMPORTANT - https://forms.gle/ijdE8dCBBGtfnDEg7 (YOU MUST APPLY VIA THIS LINK)

So what are we looking for?

• You understand what converting ad creatives looks like 
• You can brief a team to bring your creative vision to life 
• You’re obsessed with all things social and are constantly studying the latest trends 
• You have experience in analysing ad performance including A/B testing
• You can share examples of how your content reduced CPA and increased AOV
• This is NOT a Graphic Designer role - this is a Creative Strategist role

The Basics

• We have 2 positions available: freelance and/or permanent full-time
• Fully Remote (we will provide a coworking space in your local area)
• Fluent in English (reading, writing & speaking)
• 2 Month probationary period
• £1000-£1500 monthly salary
• Must be available during UK hours but flexible working hours

About The Role

Deep Research 

• Build and send the Customer Survey to clients' email lists 
• Analyse survey responses and extract digestible takeaways to help guide the ad creatives 
• Research client competitors to inspire ad creatives, key messaging and funnel-building
• Conduct social listening to see what people are saying about the client's brand and niche 

Creative Direction and Key Messaging 

• Build and test offers, bundles and pricing structures 
• Create key messaging and creative themes to test 
• Identify trending creatives to implement (e.g. ugly ads, Us vs. Them, POV, etc) 
• Deep e into clients existing content to select content we can reuse and remix 
• Collect content from clients and assess what can be used and edited
• Identify and test hooks and document the learnings for future usage 
• Bridge the gap between the creative team and the strategy team by ensuring all decisions are data-driven and based on proven results. 

Reporting and Ad Analytics 

• Share the performance of ad creatives with the creative team
• Provide a detailed analysis of why creatives are working well and provide suggestions for the creative team on how to implement learnings 
• Oversee creative testing and ensure content is optimised 
• Provide Account Managers with the information and learnings they need to present to clients  

How To Apply

If you are interested in this position, please apply via the following link.

LINK - https://forms.gle/ijdE8dCBBGtfnDEg7

Our team will review your application and get back to you shortly. We look forward to hearing from you!

"

🔢 About Us

Want to join one of the fastest-growing companies in the W23 batch? Perfect, we’re hiring for our founding growth & marketing role starting…right now.

We’re small. We’re backed by Tier 1a investors. We honed our craft in the early days of today’s top companies (Stripe, Airbnb, and Notion).

Growth is borderline unmanageable. The next 3 hires have the opportunity to play a critical role in the trajectory of the business. Is that you?

🏛 Background

We’re looking for someone to lead growth at Numeral. This is a generalist role that reports to our CEO, who has a background in Growth from Airbnb and a number of other startups.

We’re looking for someone who is intense, analytical, and brings a creative spark. Domain expertise is a plus but not required. Like early-stage investing, growth isn’t just about numbers — it requires strong intuition and feel.

💻 Role:

* Own enrichment & collection of lead generation data

📓 Qualifications:

* Background in B2B growth preferred, but not required

📌 Mission

Online store owners, large and small, have a million things to do every day. Most of those things aren’t related to their making their company and product better. We are building the automation layer for internet commerce and are starting with accounting and sales tax compliance.

Today we’re helping hundreds of businesses avoid having to hire 47 accountants and an entire finance team to spend hours on the phone with Susan at the CDTFA (and every other state tax agency). Tomorrow, we’re there to help business owners get back to what they love full-time.

",

Job Title: Associate Director, Social Media & Intelligence

Location: Remote (U.S. based)

Position Type: Full Time

Category: Marketing (Corporate): Integrated Marketing, Experiential Marketing

Minimum: USD $95,000.00/Yr.

Maximum: USD $115,000.00/Yr.

About the Role:

Calling all social media trend spotters and analytics deep-ers: Amp is looking for an Associate Director to join our Social Media team. This Associate Director, Social Media and Intelligence will be responsible for both leading winning social media strategies and building programs to deliver actionable social media insights and trends for well-known consumer brands.

The ideal candidate will be an innovative thinker, a strategic planner, and a skilled communicator with a proven track record of leading social media initiatives from strategy to performance evaluation–and it goes without saying, is immersed in today’s social media landscape.

What You’ll Do:

Social Media Intelligence (60%):

• Lead the agency’s POV and capabilities for social intelligence (both proactive and reactive), social and cultural trend-spotting, and performance analysis and reporting to inform social strategy and content.
• Develop meaningful measurement frameworks and strategies for evaluating earned and owned organic campaign performance analytics based on client KPIs, targets and baselines
• Build custom social intelligence reports for clients to surface and share insights and learnings on brand health and affinity, real-time relevant conversations, cultural moments and trends, and competitive landscape
• Lead ongoing social media measurement and reporting partnering with the analytics team to gain a clear view on what’s working and why, using data to uncover insights, prove business impact and optimize go-forward tactics
• Using social listening data to conduct research on topics such as brand affinity, audiences and trends and uncover key learnings about categories, consumers, and competitors
• Synthesizing social media data into meaningful insights, reports, and presentations–clearly communicating complex findings to internal and external stakeholders.
• Manage Amp’s stack of social intelligence tools including POVs, vendor relationships, and capability education

Social Media Strategy (40%):

• Developing winning social media strategies that guide clients’ presence on social media channels and deploying these strategies to drive brand impact
• Oversee day-to-day work streams for clients including, but not limited to, content creation, planning, scheduling, and community management ensuring alignment to social strategy; providing ongoing social media counsel for clients
• Formulating social media campaign plans that reflect client objectives and deliver business impact
• Partnering closely with creative teams to develop briefs that help reach social media objectives and consistently deliver unique, social first content
• Providing leadership, mentorship, and direction for junior team members including community managers and junior social strategists
• Collaborating with key internal stakeholder across disciplines as a trusted leader and subject matter expert–managing cross-functional team collaboration and partnership across marketing channels

Qualifications:

• 7+ years of experience working in social media-focused roles with extensive experience in leading social listening/intelligence. 3+ years client facing. Agency experience preferred, but not required.
• Track record of planning successful social-first campaigns and strategies carefully selecting the right channels and tactics to engage target audiences
• Passion and innate ability to understand and thrive in the social media landscape with a keen eye for innovative approaches to building brands on social
• Expertise in building measurement frameworks to demonstrate business impact of owned social media presence (competitive benchmarking, share of voice, etc.).
• Mastery of building and managing social listening reports; identifying issues, patterns and trends in queries and translating into actionable insights
• Ability to analyze complex data to uncover key insights and communicate learnings in simplified ways to key stakeholders
• Deep understanding of social media platforms, up-to-date on industry and platform trends, and mastery of social analytics/listening tools (Quid, Brandwatch, Sprinklr, Sprout, etc.).
• Strong verbal and written communication skills, including ability to create and deliver strategic presentations and persuasive pitches to key internal stakeholders, clients, and leadership
• Ability to thrive in a dynamic and fast-paced environment, balancing multiple projects and clients simultaneously. Comfortable with ownership and high level of responsibility
• Proven management skills with a preference for candidates who have managed one or more direct reports
• Bachelor’s degree in marketing, advertising, communications, or related field preferred

About Amp:

Amp is a marketing agency disrupting the status quo–a full-service, integrated marketing agency. We are a team of creative minds, digital strategists, social and behavioral scientists and media experts that focus on creating impact. We thrive on showing brands how to own their space and keep growing.

Amp is an equal opportunity employer and encourages people from all backgrounds and experiences to apply. Amp does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. We prohibit harassment of applicants and employees based on any of these protected categories.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Associate Director, Social position leads strategic planning and execution of earned and paid social communication programs for client engagements. This requires experience and excellence in Social Listening and Analytics, Community Engagement, Content Marketing, and Influencer Outreach. The Associate Director, Social is asked to lead the overarching direction and continued optimization of client programs – working with cross-discipline team members to produce impactful work. Additionally, this role will lead social new business pitches working across departments to acquire new client work. The position reports directly to the Director of Social. The Associate Director, Social is also expected to maintain a close level of coordination with senior Strategy, Search, Media and Account management, as well as the Content team– working towards a cross-agency approach to integrated Communications Planning.

Essential Job Duties and Responsibilities

• Take the lead Social role on key client accounts – developing and executing strategic recommendations to ensure the team approach is in line with project objectives and best practices for Social.
• Participate in the business development process to provide Social and digital expertise, and collaborate with cross-agency teams to win client accounts.
• Review ongoing client work implemented by Social team members across multiple accounts – to ensure work is in line with client and agency expectations.
• Educate cross-agency personnel on emerging social and media technologies, toolsets and processes based on industry best practices and program results.
• Guide Creative and Content teams on content development efforts for social communication programs.

Build plans and presentation materials for delivery/presentation to clients.

Supervisory Responsibilities

Diriect Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Minimum Qualifications

Education Level: (Required): Bachelor’s Degree or equivalent experience

Field of Study/Area of Experience:

7-10 years of experience in Social

• Agency experience a must, client-side experience additionally preferred

Skills, Knowledge and Abilities

• Interest in integrated digital media, strategic planning, and content development.
• Intimate knowledge and experience working with Social analytics tools and platforms.
• Strong sense of personal responsibility and initiative – must be able to work autonomously or in advance of other teams joining, supporting.
• Highly collaborative. Comfortable with leading, co-leading and following teams.
• Good written communication and verbal communication skills
• Strong written communication and verbal communication skills
• Excellent written communication and verbal communication skills
• Excellent customer service orientation
• Good interpersonal skills
• Strong prioritization skills
• Decision making skills
• Analytical and research Skills
• Team building Skills
• Ability to understand and follow specific instructions and procedures
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to gather data, to compile information, and prepare reports
• Ability to ensure a high level of service and quality is maintained
• Ability to direct, lead, coach, and develop people
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively
• Demonstrated ability to provide cross-functional leadership
• Ability to develop strategic plans to grow the business
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Basic computer skills including familiarity with Word, Excel, and Internet usage
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

#197178

Social Media Community Manager (Health)

Remote

Overview

Placement Type:

Temporary

Salary (USD):

$25-27hr + benefits

Start Date:

ASAP

Our client is committed to making healthcare accessible for all. Our client is seeking a customer-focused, results-oriented Social Media Community Manager to grow their fan base, grow their brand affinity amongst their fans, and manage relationshipw with their fans through intelligent community management, creative marketing, data-driven targeting, and strategic content planning.

The Social Media Community Manager will define and execute the customer experience on social media platforms like Facebook, LinkedIn, Instagram and TikTok. They will foster a dialogue between customers and the Health brands as well as manage the overall health and engagement of the various communities. He or she will compile and analyze campaign metrics such as traffic from social media properties and will report on social media campaign performance to management teams. Additionally, they will drive the social listening and feedback loop to bring customer insight from social media back to the product and marketing teams.

Primary Responsibilities

Community Management:

• Work across teams to write, plan, and schedule content across social media touch points.
• Ensure that the brand voice is consistently represented in all communications.
• Manage the presence of social networking sites like Facebook, Instagram, LinkedIn and TikTok.
• Partner with Customer Service to address customer concerns and moderate user generated content.
• Develop, test, and refine best practices for engaging with customers and building the Health brands on social networking sites.

Analytics & Monitoring:

• Analyze key metrics and create weekly performance reports.
• Maintain a deep understanding of social networks, Health customers, and emerging social media trends.

Internal Social Media Advocacy:

• Report to the broader organization on the voice of the customer.
• Be an advocate for social media to the broader organization.
• Establish partnerships with subject matter experts and social media stakeholders across the organization to create and cultivate content for distribution through social networking sites.

Basic Qualifications

• Bachelors degree required
• Thorough understanding of social media and community management best practices.
• Excellent written and oral communication skills, with experience communicating to both customers and senior management
• Ability to deal with ambiguity, respond flexibly to changes, and produce results in a fast-paced environment
• Strong bias for action and ability to prioritize effectively

Preferred Qualifications

• Experience engaging large communities (1 million members or more)
• Experience with Facebook, Twitter, or YouTube advertising
• Strong copy writing abilities and sound editorial judgment
• Ability to use quantitative data and metrics to drive editorial decisions and marketing activities
• Strong influence management skills to influence business and technology teams without direct authority

The target hiring compensation range for this role is $25 to $27/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Eight Sleep is hiring a remote Marketing Project Manager. This is a full-time position that can be done remotely anywhere in Europe or the United Kingdom.

Eight Sleep - The sleep fitness company.

Automattic is hiring a remote Affiliate Program Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Automattic - We are passionate about making the web a better place.

Dapper Labs is looking to hire a Product Marketer to join their team. This is a full-time position that is remote or can be based in Vancouver.

Oasis Foundation is looking to hire a Regional Community Manager - Asia to join their team. This is a full-time position that can be done remotely anywhere in Asia.

About Oku

Oku offers the best user experience in DeFi. Since launching in July 2023 as an “Advanced Interface for Uniswap v3,” - we’ve continued to grow the platform, adding new features and tools for our users. With composability only found onchain, we’ve integrated some of DeFi’s top protocols into the interface, bringing an all-inclusive experience into the Oku platform. Our goal has always been to create a user experience that rivals the largest crypto exchanges, such as Binance and Coinbase. We’re rapidly approaching this goal and are ready to welcome the masses to Oku.

Our primary feature is the trading tool, enabling swaps with advanced Uniswap v3 analytics, limit orders, and smart order routing from eight unique routers. The platform also hosts a Uniswap v3 position manager with liquidity depth charts and position backtesting. This summer, we added bridging to the interface, integrating ten unique bridges that compete to get users the cheapest and fastest routes. Our most recent feature is an on/off ramp with the lowest fees in crypto at 0.25%.

Why work at Oku?

• Any firm can pay a high salary and offer good incentives (as will we), but most can’t offer interesting, challenging, and rewarding work.
• We have something to prove. Our team is young and hungry. We like to move fast and make things. We know when to double down and when to cut our losses. We are going to make mistakes, and we are going to build a better product because of them. We don’t micromanage or have a huge team of product managers. We want self starters who take charge and solve problems.
• We don’t care if you went to school, what grades you got, or your age. Show us what you have built, what problems you have solved, and what skills you have.

About the role:

As the Marketing Lead at Oku, you’ll be in charge of marketing Oku. We have a killer product and a killer development team. We need someone who can spread the word and get users engaged.

You might be great for this role if you have:

• 3+ years of experience in marketing. With at least 1 year of experience in a management role.
• 1+ year of onchain/DeFi experience.
• Attention to detail with excellent organizational and communication skills.
• Thrive in an environment where you have significant independence.
• You’ve worked for a crypto company previously.
• Experience working with a substantial marketing budget.
• You are proactive and driven by curiosity.
• High energy, strong work ethic, with disciplined execution skills.
• High business acumen and strong analytical ability coupled with empathy and collaboration skills.
• Experience building from the ground up.

Primary responsibilities:

• Own all external communications end to end to tell Oku’s story effectively.
• Lead digital & growth marketing efforts for Oku.
• Manage marketing partnerships with new chains, routers, and any other integrated partners.
• Coordinate, edit, and publish blog posts, tweets, and articles, leveraging internal team technical expertise.
• Drive content strategies to build brand awareness and amplification of both short-term and long-term marketing initiatives on Twitter, DeBank, Farcaster and Lens.
• Work with our animator to ideate and develop engageing video content.
• A passion for data and analytics and the ability to identify different growth opportunities and create data-driven marketing plans to meet them.
• Implement digital marketing best practices for tactics such as audience segmentation, SEO & content optimization, etc.
• Develop and manage paid advertising campaigns across various channels, including social media, search, and display.
• Stay up-to-date on industry trends and emerging technologies to ensure our digital marketing strategies remain competitive.

Bonus:

• Experience working with large data - pulling from APIs, and manipulating the data in Excel and/or Sheets.
• Experience with the Google Marketing Platform, including Ads, Analytics, Tag Manager, Search Console, and crypto data analytics platforms.
• Familiarity with Webflow and/or Figma.

Benefits:

• $80K-$150K
• Stock options
• Full medical, dental, and vision
• Flexible vacation policy

We’re headquartered in Chicago, and thus we are primarily looking for team members to be in Chicago. Only Applicants based in North America will be considered.

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.Who you are:You’ve got positive energy. You’re optimistic about the future and determined to get there. You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. Coinbase is looking for a Senior CRM & Lifecycle Manager based in EMEA to join the Growth Marketing team. The Senior CRM & Lifecycle Manager will oversee a team, and will lead CRM strategy, operations, and execution for the EMEA and APAC regions. The work will center on campaign development and execution including ad-hoc blast campaigns, journeys, email strategy, localization, and best practices. The Growth Marketing team is passionate about growth, acquisition retention, and reactivation of Coinbase customers, working hand-in-hand with product & engineering teams to achieve our ambitious targets. You will help define CRM strategies and omni-channel campaigns in support of product initiatives, align internal partners, and advocate for execution in service of bringing Coinbase’s products to millions of customers around the world. The ideal candidate would also have experience in crypto or fintech CRM & lifecycle marketing.What you’ll be doing (ie. job duties): Strategy: * Define strategic roadmap and customer communication & automation strategy to achieve ambitious acquisition, engagement, retention, and reactivation goalsExecution:* Build, execute, and monitor ad-hoc campaigns and customer journeys across email and push * Ensure all comms are translated and deliver the best customer experience* Prioritize efforts across multiple countries and stakeholdersInnovation: * Focus on efficiency and automation in order to prevent manual or redundant effort in the various countries* Define an op and support model to support additional countriesMeasurement: * Work with Strategy, Management, and Foundations team to ensure we develop a set of reporting metrics that we can share with a high degree of confidence given the lack of statistical power for International, and can be productionalized as we won't have capacity to manually calculate metrics for each countyRegional Insights: * Provide weekly and monthly reporting at the regional and country level* In coordination with Data Science, publish quarterly insights on Audience growth, Revenue, and Campaign performance for each country and present them to the Country Directors/Managers* Help define OKRs for each country to ensure we are measuring progress and setting the proper goalsLegal: * Routinely engage with Legal and ensure all CRM efforts are approved as regulations vary country by countryStay Informed on Industry Trends:* Stay up-to-date with industry trends, competitor activities, and emerging opportunities in CRM and Lifecycle Marketing* Sharing knowledge on industry trends, competitor activity, innovations and opportunities* Recommend and implement best practices to stay competitive in the marketWhat we look for in you (ie. job requirements):* Based in EMEA region (ideally UK / London)* 6+ years of CRM experience including email, push and in app notifications, and SMS* Extensive experience building and executing complex CRM campaigns with multiple cross-functional stakeholders (e.g., Product Managers and Product Marketing Managers)* Experience with enterprise level CRM platforms (e.g., Salesforce Marketing Cloud, Iterable, Braze, etc.)* Solid understanding of basic HTML for email, email best practices & industry standards* Comfortable setting up & executing experiments (A/B, MV) to track business impact, analyzing the data and extracting key insights * Exceptional written and verbal communication skills* Meticulous attention to detail and the ability to work towards tight deadlines* Strategic thinker that is able to synthesize and prioritize inputs from various perspectives to create an actionable plan* Skilled at working cross-functionally and cross-culturally, a self-starter and a quick learner* Willingly takes the initiative, consistently does more than is required and actively participates as part of a cross-functional teamNice to haves:* Fluent in Italian, Spanish, or German* Basic or intermediate SQL skills for audience segmentation* Experience using real-time personalization platforms like Moveable Ink * Technical degree or extensive experience working in fast growth startups/tech companies* Familiarity with email testing tools such as Inbox Monster, Litmus, or Email on Acid* Experience marketing fintech or crypto products* Experience working with agenciesJob ID: P61125Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).Pay Range:£92,700—£103,000 GBPCommitment to Equal OpportunityCoinbase is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. #Salary and compensation

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.About Binance Accelerator Program Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE Who may apply Current university students and recent graduatesAbout Web3 Social Media TeamReporting into the central social media team, this role will involve execution and strategy work to support Binance’s Web3 initiatives. Managing the Binance Web3 social media accounts will be the top priority, alongside working with the social team to support priority Web3 initiatives through the global @Binance social accounts.Responsibilities:* Manage Binance social accounts, from shaping strategy to creating and posting content* Working with the social team, product teams and product marketing team to define content strategy and branding* Maximise content distribution through other Binance channels* Be part of the central social media team, contributing to the main Binance accounts on each platform* Drive effective and creative social media campaigns, working cross-functionally with design, content, performance marketing, product and other teams* Work with partners to create and execute growth campaigns and events* Measure, report, and analyze the performance of campaigns across channels and translate findings into actionable, data-driven recommendations in order to improve future performance * Analyze social media landscape to supply actionable insights* Engage and build communities through one-on-one as well as one-to-many conversations Requirements: * Currently pursuing or graduated from Bachelors in Marketing or other relevant fields* Native-level fluency in English * Native-level fluency in Mandarin is an advantage* Deep understanding of the crypto market and on-going trends* Must be completely plugged in to crypto twitter - aware of current meta, key players, sentiments, trends, etc* Good knowledge of crypto and Binance’s product suite* Strong writing and copywriting skills. Demonstrate a clear and concise style of communication * Experience in content creation and social media management (including for personal means)* Experience in digital marketing or social media related roles for brands is a huge plus* Strong sense of ownership and responsibility, resistant to stress, self-motivated and results oriented* Remote and start-up experience is a plusWorking at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside erse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a erse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.#Salary and compensation

Cloudflare is hiring a remote Startups Account Executive. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

Timescale is hiring a remote Content Marketing Manager, Content Amplification. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Timescale - Simple, scalable SQL for time-series and IoT.

Who we are & what we do:Gain Theory is a leading global marketing effectiveness and foresight consultancy. We combine quality data, proprietary technology, and advanced analytics to give our clients the confidence to make better informed investment decisions that drive growth.Growth is the defining characteristic of successful organisation and Gain Theory’s vision is to accelerate growth for ambitious brands. We define ambitious brands as those that generate earnings/profits that are above the industry average. We deliver:* Data strategy, harmonization, and visualization.* Advanced analytics and modelling, including MMM, attribution and unified measurement, testing, segmentation, behavioural sciences, choice analytics, simulation, war gaming and forecasting.* High-touch consultancy that includes bespoke roadmaps, training and education, industry benchmarking and activation planning.At Gain Theory, we love accelerating growth for our people. As a Gain Theorist, you will need to demonstrate behaviours which support our values.Our values are: Be Curious, Be Positive, Act with Consideration and Make it Better. You can read more about our values here: www.gaintheory.com/our-culture-people-and-value Role DescriptionA Client Success Manager supports the client success team in delivering cross functional marketing effectiveness results that vary based on the type of engagement. Our projects include a hybrid of marketing optimization consultancy and client service – with every action aimed at driving client growth and satisfaction.They work with internal Analytics and Data teams to provide an integrated perspective to clients. They also work externally with our client partners to deliver results and complete projects efficiently and on time.Key Activities & Accountabilities* Drive optimal client project processes for work delivery and client satisfaction.* Support day to day project management, including leading cross functional internal and external meetings.* Regularly present to senior client stakeholders (and prospective clients on new business opportunities).* Learn & own client adoption of proprietary technology (Gain Theory Interactive)* Deliver high-quality client materials in line with strategic objectives.* Develop strategic insights and recommendations focused on client’s business priorities and growth goals.* Contribute to collaborative team learning and knowledge sharing to strengthen capabilities.* Support with client growth initiatives and new business pitches.* Cross-collaboration with analytics, data, and ops team members to ensure a well-functioning team with high levels of satisfaction.* Maintain a strong focus on the media, marketing effectiveness & analytics industries as well as those of our clients.KPIs and Success Factors* Consistent, efficient and timely delivery of projects* Client Satisfaction: Performance, Preference and Likelihood to Recommend​* Active Client Stakeholder #s​* Influence of Client Stakeholders​* Value Generated for Clients​* Client AdvocacyCritical Capabilities* 3-5 of years of experience in media, analytics, consultancy or similar industries* Bachelor’s degree minimum (with quantitative understanding)* Deep understanding of marketing & media across categories/industries* Awareness of a variety of media measurement approaches (Market Mix Models, Attribution, Lift Tests etc.)* Data and analytical interpretation skills to bring GT insights to life for a client audience.* Proficient in supporting project and client relationship management.* Committed to supporting quality assurance and best practice adherence.* Effective communication and interpersonal skills to aid team collaboration.* Lives and breathes Gain Theory values.Key Interfaces & Relationships* Gain Theory Clients* Media agencies and other data providers* Client Success team members* Data, Analytics and Operations teams* Strategy and New Business**Must be in PST Timezone** #Salary and compensation

Position summary:Sojern is looking for an experienced SaaS sales professional to join our Guest Experience Solutions Sales Team. As a Sales Director, you will play a key role in scaling Sojern’s Guest Experience Solutions, including AI Concierge, Reputation Manager, and Guest Marketing Suite. The Sales Director will be responsible for prospecting, pitching, nurturing, and closing new business. You will develop, strategize against, and grow your assigned territory.What you will do:* Build and scale your book of business by identifying and engaging with qualified Guest Experience Solutions prospects* Engage qualified and interested prospects through a high volume of outbound call and email activities* Recommend solutions through a consultative sales approach. Deliver persuasive presentations to demonstrate the value of Sojern* Achieve monthly revenue quota through new business acquisition* Proficiently utilize Salesforce, with Sojern’s architecture and guidelines, with the ability to report on KPIs, including inidual results * Establish a proficient understanding of Sojern’s Travel Media Solutions* Identify and make recommendations for improvements around the Sales process, tools, and efficiency * Foster an energetic and collaborative team environmentWhat you bring to the table:* 3+ years of SaaS sales experience required, at least 1 of which is in the Hospitality Industry* Past experience in a startup environment is preferred* Proven track record of exceeding goals and contributing to team success* Goal-oriented, passionate, high-energy professional with a solution-oriented mindset* Self-motivated, willing to learn new technologies, and able to work independently and cross-functionally * Must be comfortable and competent in communications with veteran sales managers and commercial leadership* Entrepreneurial spirited with a forward-thinking mindset* Excellent communication skills - written and spoken* Proficient use of Salesforce CRM, G Suite, and Office ProductsWhat we have for you:We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:* Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community * Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration* Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As* Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources* Growth: Learning & development stipend, mentorship program, career development programs, leadership training* Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.About Sojern:At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!Hiring Locations:US Roles at Sojern based outside of our Omaha, NE or San Francisco, CA office can sit in any of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, MA, MI, MN, MO, NE, NJ, NY, NC, PA, SD, TN, TX, UT, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.#LI-BP1#LI-Remote #Salary and compensation

About us

Arrakis aims to disrupt the current market-making industry by providing the infrastructure to enable every project in the world that wants to launch a token to benefit from non-custodial, trust-less, and automated on-chain market-making strategies.

We believe in a world where every organization, from a small startup to a large enterprise, will be tokenized and traded on-chain. For this world, Arrakis is building the tools to create the necessary liquidity to enable this token economy to rival and out-compete the traditional financial industry.

The role

We are seeking a Community Manager with proven expertise in building and sustaining communities within the crypto ecosystem. This role requires a creative and diligent inidual who thrives in a dynamic start-up environment and is driven by the chance to create and grow something new.

Reporting to the Head of Marketing, you will be responsible for building and scaling an active, engaged community.

What you’ll accomplish:

• Harness the full potential of the “Dune” themed brand to create an engaged community across Discord and other social channels
• Create a community centered around the collective mission of “Beating Wintermute Onchain”
• Create memes, lingo, and other internet native communication methods to make the members of Planet Arrakis feel like they’re part of a tribe
• Troubleshoot with users from crypto newcomers to experienced whales
• Support the Head of Strategy and Marketing Lead on other strategic initiatives

Requirements

• 2-3 years of experience as a Community Manager or in a similar role within Crypto / DeFi.
• Fluent in English.
• Track record of successfully leading and scaling community initiatives and teams at leading projects or blue-chip DeFi protocols, with a focus on growth KPIs.
• Deep understanding of the crypto ecosystem, including current trends, memes, on-chain activities, and key figures on Crypto Twitter (CT). Bonus points for those who have a deep understanding of DeFi.
• Expertise in using Discord, Twitter, and Telegram.
• Experience organising ambassador programs or other community engagement initiatives.
• Strong problem-solving and analytical skills, with the ability to extract insights from community interactions and effectively communicate them to development and business teams.

Preferred Qualifications:

• Experience with graphic design or video editing software to quickly produce engaging content.
• DeFi native - have a solid understanding of the ecosystem.
• A substantial following on platforms like Twitter, Telegram, or YouTube to broaden the community’s reach.

Benefits

Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin, and San Francisco supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.

What we offer:

• Competitive salary + performance-based compensation
• Generous SPICE token package
• Remote work
• Chance to travel the world to go to exciting events, connecting with key industry players
• Join amazing in-person offsites all over the world

National Coordinator

Robbins Research International, Inc.

Remote

Full Time

Are you a Business Development Pro looking to make an Impact in the World of Business Transformation?

Robbins Research International, led by the iconic Tony Robbins, stands as the global leader in personal development and peak performance strategy. With an unwavering commitment to redefining and delivering extraordinary client experiences, our erse product suite encompasses personal development, sales, digital products, and corporate seminars. From mastering mental conditioning and communication to excelling in business and personal achievement, our goal is to transform lives and make lasting impacts.

We are looking for a highly skilled deal hunter and deal maker to join our National B2B Sales Coordinator (NC) team.

THE ROLE

This is a remote position that is ideal for the business development professional who understands deal hunting, working with decision makers, and adding massive value to B2B relationships. This role offers 6-figure earning potential for top performers.

This role is critical in supporting our elite team of Peak Performance Strategists book and run live and virtual strategy workshops with B2B clients across the United States. Come join our dynamic, high performance, results-oriented culture and team that directly represent the transformational strategies of Tony Robbins.

RESPONSIBILITIES

• Build key relationships with Executives, decision makers, and entrepreneurs nationwide, representing Tony Robbins and our Peak Performance Strategist team
• Partner directly with our team of elite business trainers, Peak Performance Strategists, to
• Conduct lead generation utilizing LinkedIn Sales Navigator and other lead gen tools
• Utilize strong cold calling tactics to reach key decision makers at high-growth organizations
• Qualify leads, build business opportunities, and coordinate world-class Peak Performance Strategist trainings and seminars with teams and companies around the country
• Collaborate with internal leadership to improve sales funnel metrics and manage the sales funnel
• Provide feedback to improve marketing efforts that increase lead generation and conversion
• Work collaboratively with Peak Performance Strategists on maximizing territory expansion

REQUIREMENTS

• A minimum of 3-5+ years proven experience in B2B environments
• A history of working with top level executives
• Must be driven, resourceful, results-oriented, and passionate about helping businesses grow
• Prior experience owning and expanding territories, as well as generating referrals is a must
• An understanding of sales process, sales technology, CRMs (Salesforce) is preferred
• Ability to work from home
• Experienced with quality follow-ups, strong attention to detail, gregarious, strategic in working with gatekeepers and decision makers
• Outstanding verbal communicator over the telephone, exceptional written communicator in both texts and e-mails

PERKS & BENEFITS

• Base + Commission ($70k-$100k OTE)
• Company ESOP program (Employee Stock Ownership Program)
• Health & Wellness benefits
• Attend Tony Robbins events and access to Tony Robbins content
• The ability to work remotely from your home
• Become part of an amazing team making a difference!

APPLICATION INSTRUCTIONS

Here’s what’s needed for you to be considered for our team:

• Complete the application and candidate survey, which will be sent to via email after submitting your information.
• Complete the SPARKHIRE video interview introducing yourself and answering a few questions related to the position: https://hire.li/23d1ad0

P.S. If this isn’t you but you know of someone that would thrive in this role and this environment, we want to hear from them too! Just forward this posting along to them

COMPANY PROFILE

At Robbins Research International, we don’t sell widgets, we change lives. Our culture is about defying the odds. Everything we do is about adding more value to people’s lives. Our goal is to redefine and create an extraordinary client experience in all personal development, sales and corporate seminars that cover a wide range of topics, from mental conditioning and personal achievement systems to communication and business mastery.

Tony Robbins has been transforming the lives of millions of people across the world for three and a half decades and has been honored by AMEX as one of 6 people in the world to help turn around their business. We are an established company with a 40-year track record as THE pioneers and premier name in the self-education and personal growth industry.

Our mission is to redefine and create an extraordinary client experience in all Tony Robbins personal development, sales and seminars that cover a wide range of topics, from mental conditioning and personal achievement systems to communication and business mastery.

Business Development Coordinator, Corporations & Foundations

Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that utilizes the power of soccer to equip young people with the life-saving information, services, and mentorship they need to live healthier lives.

Role Overview

The Business Development (BD) Coordinator, Corporations & Foundations, supports the Business Development team to secure and grow revenue from corporations and foundations for GRS’s 5-year strategic plan. Reporting to the Business Development Manager, Corporations & Foundations, with a dotted line to the VP, Development, the Coordinator assists with proposal development, prospecting, stewardship, and operations management, ensuring clear communication between global and in-country teams.

To Apply:

Please submit a resume and cover letter to [email protected] with “Business Development Coordinator, Corporations & Foundations” in the subject line. Only short-listed candidates will be contacted.

Responsibilities

• Track and monitor funding databases daily to identify new restricted and unrestricted opportunities. Share relevant funding prospects with appropriate staff members to evaluate and determine if they align with the organization’s strategic priorities and are worth pursuing (including drafting and sharing Go-No-Go recommendations)
• Supporting the Manager, Corporate & Foundations, contribute to capacity building for programs and impact teams, including but not limited to: capacity statement development, slide decks/briefers, proposal development processes
• Support proposal development and processes to include: logistics across various key stakeholders (internal and external partners, as needed); scheduling and managing meeting logistics (scheduling, agendas, timelines, etc); compilation of supporting documents, review, copy editing, submission, etc.
• As needed and as guided by the Manager, Corporations & Foundations, draft input for progress reports, program updates, and other supporting materials in support of donor stewardship and grant requirements
• In partnership with Manager, Corporations & Foundations, maintain global priority prospect management tool with regular updates to track prospects and new business engagement with a focus on the corporate and foundation portfolio
• Please see full job description for additional information and to apply.

Specifications & Competencies

• 2-4 years’ experience in fundraising and/or business development as it relates to corporations and foundations, with exposure to international NGOs and government organizations
• Outstanding verbal and written communication skills to effectively engage with a wide range of external and internal stakeholders, including experience developing grant proposals and reports and facilitating calls; budget development and tracking
• Demonstrated effectiveness in prospect identification, relationship development and cultivation, proposal development, and stewardship
• Understanding of best development practices, the donor cycle, and working with a commitment to a donor-centric philosophy
• Interest in or knowledge of health issues affecting young people and communities in low- and middle-income countries

Job Overview

Location

Remote

Job Type

Full Time

Coordinator II, Client Services

Job Category: Client Services

Requisition Number: COORD002993

Posting Details

• Full-Time

• Locations

  Showing 1 location

  Remote – U.S.A

  United States of America, 000000, USA

Job Details

Description

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and erse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Overview Summary

The Coordinator II, Client Services is responsible for providing exemplary client service and serves as the main point of client contact for designated pharmaceutical companies, contract research organizations, and academic medical centers. This position will provide direct client assistance and advisement to facilitate IRB review and translate IRB decisions and processes to clients to maintain continuity and timely communications.

Job Duties & Responsibilities

• Serve as the main Sponsor, CRO and PI site, contact on assigned studies
• Assist with other studies as needed and serve as a primary Sponsor, CRO and PI site contact on submissions that are assigned to you
• Conduct administrative review of Protocol/site submissions by reading, reviewing, and understanding protocol requirements and all supporting documentation
• Demonstrate advanced understanding of multiple types of Protocol and Site Submissions
• Document and execute client customizations as requested; process change requests for approved Protocols
• Manage vendor relations and documentation for foreign language translations
• Maintain a high level of accuracy and attention to detail; collaborate with the quality assurance team to ensure minimal rate of error
• Complete work in a timely manner, responding to customers within 24 hours of email/voicemail receipt
• Escalate any customer or timeline issues to management

Location – US REMOTE

Basic Qualifications

• Two (2) years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects.
• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
• Ability to effectively use proprietary system

Preferred Qualifications

• Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility

Physical and Mental Requirements

• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

US Equal Employer Opportunity (EEO) Statement)

Advarra is an equal opportunity employer that is committed to ersity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Advarra provides equal employment opportunity to all iniduals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.

Pay Transparency Statement

The base salary range for this role is $48,830 – $61,500. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.

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Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Title: Customer Success Executive, Corporate – Remote

Location:

• Frisco, Texas, United States of America
• Eagan, Minnesota, United States of America

Full-time

Job Description:

Customer Success is not only a function or a team at Thomson Reuters, but also our reason for doing business. We measure our success based on that of the prioritization of our customer needs and goals. The relationship that we create with our customers determines the future benefits for both, the customer, and our company.

The ONESOURCE Customer Success Executive (CSE) for Corporate Large Accounts will be responsible for customers within our Indirect Tax line of business. The CSE will participate in a certified virtual on-boarding program to learn the respective specialized product lines, as they acquire their book of business. The CSE will be responsible for the developing a specific Success Plan for each customer that aligns customer objectives with Thomson Reuters suite of offerings and be able to quantify revenue retention and upsell. This is a growth opportunity for anyone willing to lean into a new way of working and create best practices using strong business acumen and problem solving skills.

Remote based position – can be based anywhere in the US.

About the Role:

In this opportunity as a Customer Success Executive, you will:

• Understand “what success looks like” for our customers and partner with them to define their business outcomes in the context of their technology ecosystem.
• Tracking customer health – Identify, track, and escalate components of our customer health; raise critical customer concerns internally and mobilize resources to resolve issues. Monitor usage data, health gauges and growth opportunities to build useful insights and strategically adjust when needed
• Growing value – Assess the maturity of deployed offerings and functionality to make recommendations for improvement. Work closely with the commercial teams to activate those opportunities
• Drive Customer value: Ensure customers derive maximum value from their investment and collaborate with other Thomson Reuters partner teams that result in retention, growth, and education, tailored to their workflow
• Leverage Technology: Leverage technology tools (e.g., Gainsight and Salesforce) to keep all client information updated, manage team pipeline, and forecast financial projections accurately
• Present: Lead business plan presentations of your book of business which include planning, preparation, and execution of how to maximize efficiency, retention, and growth within your customer base

Key Deliverables

• Optimize relationships with enterprise customer accounts
• Delivery on financial targets and customer experience objectives (e.g., client renewal rate and value growth through increased customer adoption)
• Forecasting monthly renewal and growth targets
• Analyze market and competitor activities
• Liaise between the customer and Thomson Reuters teams such as, professional services, technology, customer support, and product management, as needed

About You:

You’re a fit for the role of Customer Success Executive if you have:

• 8+ years of professional experience in Accounting or US Taxation, with a minimum of 3 years’ experience in client management
• 4-year college degree or equivalent experience
• Experience in ONESOURCE™, Gainsight and Salesforce, a plus
• Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications, a plus
• Experience working in and around cloud software solutions and cloud delivery models
• Strong business acumen and communication skills; can manage a customer journey, conflict resolution and problem-solve

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What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, ersity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.

Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. The target total cash compensation range for the role in any of those locations is $101,500 – $188,500. The target total cash compensation range in other locations may vary. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an inidual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

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Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate ersity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on ersity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified iniduals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

Title: Customer Success Manager

Location: Remote (United States)

Job Description:

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

We’re seeking an experienced Customer Success Manager to lead and drive impact for our customers across the United States. The Customer Success motion at Higharc is very high touch, with weekly meetings across multiple stakeholders, with a need for strong project management – externally and internally. Each CSM has between four and eight accounts, with each being a high-value, production homebuilder, often with multiple years to build deep value. The ideal candidate will be responsible for driving adoption, securing business impact, and ensuring renewals and expansion for our homebuilders.

About the job:

• Creating & Achieving Joint Objectives: Provide consultative experience to define mutual objectives and make recommendations on the best path to adopt the Higharc solution across all customer departments and understand and inherit the Success Plan from Sales and continue to evolve it to meet the customer’s needs.
• Customer Retention & Renewals: Proactively engage with clients to identify opportunities for product adoption, expansion, and overall satisfaction, as well as collaborate with teams to ensure timely renewals and address any potential challenges.
• Project Management: Drive urgency in internal and external project management to ensure successful implementation and deployment of Higharc solutions and collaborate with cross-functional teams to address customer needs and challenges during escalations.
• Product Usage Understanding: Gain an in-depth understanding of how Higharc’s product positively impacts various personas within the customer’s organization, effectively communicate the benefits of using the Higharc product and provide clear training, while providing insights to the product team for continuous improvement based on customer feedback.
• Strategic CustomerQuarterly Business Reviews :Lead strategic QBRs with key customers to review performance, discuss future goals, and identify opportunities for improvement and expansion.
• Value Proposition: Effectively articulate the value proposition of Higharc, showcasing how our solutions meet the unique needs of each customer.
• ROI Measurement: Develop and implement metrics to measure the ROI of Higharc’s solutions for each customer and analyze data and provide insights to help customers maximize the value of their investment.
• Customer Travel: Be willing to travel up to 25% to visit key customers, understand their business environment, and strengthen relationships.

About you:

• Strong project management skills with a focus on driving urgency and achieving successful outcomes.
• Excellent communication skills, with the ability to convey complex concepts clearly and effectively.
• Familiarity with the AEC industry or Vertical SaaS is preferred.
• Ability to understand and communicate technical concepts to both technical and non-technical stakeholders.
• Track record of successful customer relationship management and achieving high levels of customer satisfaction.
• Proficiency in forecasting renewals and assessing expansion opportunities, along with experience in managing these processes.
• Experience collaborating with Product teams to shape new product features, understanding the critical path of value delivery, and effectively managing customer expectations around product development.
• Adaptability and a willingness to thrive in a fast-paced startup environment.

Higharc has been remote-first since our founding in 2018. We offer flexible hours so that you do your best work without missing out on life. Higharc offers competitive salaries with significant equity in a fast-growing, well-funded company. Personal healthiness is an important value for us – we provide comprehensive medical, dental, and vision coverage with unlimited PTO, and meaningful maternity/paternity leave. You’ll also have access to other big-company benefits like short and long-term disability plans and a 401k. Haven’t worked remotely before? We provide a stipend to help you create the ideal home-office.