Director, Social Media

United States – Remote

Who We Are -MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, we’re more than just ball jokes (though, rest assured, there’s plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each inidual on our team.

Who We’re Looking For – Reporting to the VP, of Marketing, we are in search of a Director, Social Media to lead our Social Media team of Managers and Specialists. This person will play an integral role in building the social media roadmap, keeping timely trends and creative opportunities top of mind. The right person is comfortable being filmed and representing MANSCAPED® on our social channels.

Keys to Success –As a member of the Marketing team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

• Lead and manage the social media team including Social Media Associates, Managers and Specialists
• Develop and implement a comprehensive social media strategy aligned with the company’s overall objectives. This includes setting clear goals, defining target audiences, and identifying key metrics for success.
• Participate and play a key role in the conception, creation, and execution of industry-leading social media content campaigns through social media
• Create, publish, measure, and optimize social media content across multiple channels including Instagram, Twitter, Facebook, TikTok, Pinterest, LinkedIn, and YouTube
• Plan and execute social media campaigns to support product launches, promotions, events, and other marketing initiatives. This includes developing campaign concepts, creating content calendars, and coordinating with cross-functional teams.
• Foster meaningful interactions with our online community by responding to comments, messages, and mentions promptly and professionally. Collaborate with internal content production team to develop photography and video assets
• Identify and cultivate relationships with influencers and brand advocates to amplify our reach and enhance brand credibility. Collaborate with influencers on sponsored content, partnerships, and ambassador programs.
• Build, grow and engage our loyal community of brand champions in our Facebook Ballers community
• Serve as a key contributor to developing and executing new brand partnerships
• Keep a pulse on internet culture and trends to produce engaging content across all social channels
• Monitor social media metrics and track performance against established goals. Generate regular reports to analyze key trends, identify areas for improvement, and make data-driven recommendations to optimize social media efforts.
• Proactively engage with viral social media content to generate brand reach while using the MANSCAPED® brand voice
• Collaborate with Marketing, Creative and Retail teams as needed for cohesive social media campaigns and launches
• Oversee and manage the recruitment and hiring process for the Social Media team, including resource planning candidate screening, interviewing, and onboarding
• Partner with Talent Acquisition to highlight MANSCAPED® Employer Brand, showcasing the company’s culture and values and influence increase engagement on LinkedIn
• Other duties as needed

Qualifications:

• 8+ years of relevant social media experience working on brands of large scale to drive business growth
• Strong track record of frequent, timely social media posts that have maximized views and engagement
• Proven experience in social media management, preferably in a leadership role
• Deep knowledge of social platforms including Instagram, Twitter, TikTok, Facebook, and YouTube
• Experience working with or for grooming/beauty, DTC, and/or CPG companies
• Strong leadership skills with the ability to collaborate effectively across teams
• Possess a strong creative sensibility and ability to develop fun and engaging content
• Knowledgeable using social media management, reporting and analysis platforms

Compensation Range

$145,000 – $155,000 USD

MANSCAPED®Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events.

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.

• If you’re facing life’s challenges, our confidential Employee Assistance Program offers resources to help you navigate them.

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.

Senior Content & Social Manager

Location: Remote (US)

UserGems is the signal platform for outbound sales and marketing. We capture the most valuable buying signals and automate the next steps to turn them into revenue. In layman’s terms, we help companies identify who to best target, when, why and help your team act on the insights quickly.

We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.

We’re looking for Senior Content & Social Manager to accelerate our growth and strengthen our position in the market. You’ll be driving key initiatives while managing a high-performance team of writer/social/design contractors & agency.

This is an incredible opportunity for someone who wants to take on a lot of ownership, experience exponential growth, and work with talented, collaborative, and friendly people who love what they do.

As Senior Content & Social Manager, you will:

1. Content strategy & execution:
   • Lead and execute our multi-media content strategy across our entire buyer and customer journey
   • Create a wide range of edu-taining content designed to wow the B2B sales and marketing community–from proprietary thought leadership, customer stories, and virtual events, to email and demand gen campaigns, and everything in between.
   • Be as equally obsessed with distribution as creating content
2. Social & communications:
   • Own social media & comms strategy and execution to amplify our brand and educational materials to the target audiences
   • Drive, enable, and amplify customer advocacy. Engage actively with our community through various channels, fostering relationships and building a network of advocates
3. Performance measurements:
   • Set up measurement and insights capabilities, and work with the team to regularly track, learn from, and communicate the impact of brand and campaign marketing efforts

‍

‍How you’ll ramp

…within your first week

• You’ll get familiar with UserGems’ mission, values, and business objectives and get familiar with our tech stack.
• You’ll review the existing content & comms strategy, including content & social calendars, blog posts, video assets, and social media channels.
• You’ll set up 1:1 intro meetings with your team and the rest of the go-to-market team to understand current priorities and roles.

…day 30…

• You’ll deeply understand our target persona, pain points, and use cases.
• You’ll get familiar with our product, how we and our customers use it
• You’ll audit & identify gaps and opportunities in our current strategy
• You’ll drive some low-hanging fruit projects, e.g. launch announcements, customer stories, etc.

…day 60…

• You’ll propose updated content & comms strategy & calendars to drive our brand and help educate our market
• You’ll provide direction and contribute to the “What Moves The Needles” report
• You’ll collaborate with Demand, Product Marketing, and Customer Success to propose a repeatable, scalable process to execute the strategy
• You’ll start building relationships with our content partners and advocates

…day 90…

• You’ll have established yourself as the go-to person for UserGems content and communications — both internally and externally
• You’ll lead the Social Media Training for new hires and enable the employees to participate in building company & personal brand online
• You’ll work closely with the leadership team on thought-leadership communications
• You’ll report on leading indicators of your strategy & OKR

‍

‍What you’ve accomplished so far

• You have 2-4 years of experience in content marketing, brand, social media or related field
• You’ve managed/worked with a small team contractors
• You write like you talk
• You hold a high bar for content quality – not only for clarity but also whether the topics are actually interesting for the target audience, i.e. does it pass the eyebrow test
• You’re a creative thinker
• You have strong project management skills
• You like to collaborate with different teams and with stakeholders at all levels
• (Bonus) You have some experience in B2C, e-commerce, or agency

‍

‍Why you should join:

• You’ll be part of a fast-growing startup as it scales from 60 to 100 employees
• Customers love us! (see our Customers page and G2 Reviews)
• We’re a remote-first company with employees across the Americas and Europe
• We have Weekly Standup every Monday, virtual Happy Hour, and quarterly in-person Company All-Hands so that everyone stays connected and updated.
• We believe strongly in being customer-focused and data-driven in everything we do.
• We work very hard but we are kind and supportive of each other, with partners and customers.
• We value inidual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.

‍

Target annual compensation range: $110k – $125k

Please note, a variety of factors are taken into consideration when determining compensation. The range listed is UserGems’ reasonable estimate of the compensation for this role. Actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Final offer amounts may vary from the amounts listed.

‍

The role and a bit about usWe’re looking for a DevRel to take full ownership of building and nurturing relationships with our developer community, and ensuring that third-party developers build software and applications that benefit the peaq ecosystem at EoT Labs.This is a unique opportunity to become part of both our communications and development teams, responsible for building and maintaining relationships with developers, technical ambassadors, projects building on peaq, and other key stakeholders in our community and ecosystem.You’ll be joining a team of hungry entrepreneurs, visionaries, engineers, and creatives, driven by the opportunity to have a real-world impact. We’re experience-oriented, performance driven, and go through life with a ‘can-do’ attitude – because that’s what it takes to positively shape our collective future.If that resonates with you, let’s e into the details. What you bring to the table* Knowledge in Computer Science or related fields.* At least 2 years of experience in similar positions in Web3.* Deep technical knowledge of blockchain technology.* Experience working on distributed platforms/blockchains.* Ability to build and maintain relationships with developers, our ecosystem, community and other key stakeholders.* Proficient in at least one or more programming languages, e.g., C/C++, Go, Rust, Java, JavaScript.* Strong communication, writing, and presentation skills.* A passion for customer success.* Experience in creating and maintaining technical documentation.Nice to have* A passion and deep understanding of Web3.* Excellent English written and verbal communication skills.* Autonomy at work mindset, you are driven to create an impact at peaq.* You’re familiar with Substrate* You’ve worked with another Layer-1 blockchain.* You balance being technical and being a ‘people person’.Things you will do* Building and maintaining relationships with developers, partners, and other key stakeholders in our community and ecosystem.* Troubleshooting community and ecosystem project issues.* Relaying information between the tech and comms teams.* Making the experience and success of projects building on peaq a daily priority.* Creating technical content such as tutorials, code samples, and API documentation.* Coordinating the Technical Ambassador community, and the technical community.* Working closely with the engineering team to gather feedback and ensure that developer needs are met in product development.* Serving as a technical expert and thought leader in the peaq community, especially with Technical Ambassadors.* Working closely with the marketing team to promote peaq and develop community through social media, blog posts, and other channels.* Identifying and engaging with strategic partners and key influencers in the web3 developer community.* Improving developer experience by creating developer focused tooling, tutorials, documentation and blog posts.* Developing and maintaining developer community engagement.* Setting up the right systems and processes to ensure successful developer community building.What we offer* Remote first. You’ll be joining a team working from all over the world.* Flexible working arrangements. Create your own journey with flexible working schedules and locations.* The opportunity to contribute to innovative projects in and exciting industry that has the potential to positively shape our world.* High growth potential. Room to grow professionally at EOT Labs, while learning new skills and working on the cutting edge of Web3 and IoT.* A warm and open culture at an international organization with team members coming from all four corners of the globe.* An environment that values freedom, autonomy, team spirit and open communication.What guides us* We believe that great teams can only deliver great results consistently if they work under conditions that give them creative freedom and a manageable workload, creating full focus on what's important.* We find strength in ersity and authenticity.* We give you the freedom you need to be great at what you do.* We create a space where people can do what they love and live up to their potential.We look forward to building the future with you. #Salary and compensation

(Senior) Social Media Strategist

This position is remote-eligible to iniduals residing in the United States. At this time, we are accepting applications from all states except California, New York and Washington.

The Job

As a Social Media Strategist or Senior Social Media Strategist you will work to organize and execute all aspects of social media for our clients. You are quick on your feet and able to prioritize multiple tasks and/or clients daily to ensure campaigns go off without a hitch. You like to balance creative thinking with making sure the details fall in line.

The Work

• Lead social strategy development and execution
• Conduct research to support strategies and tactics for community and influencer management
• Manage client social channels across multiple platforms – Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc.
• Execute all aspects of community management – content curation, copywriting, content sourcing, scheduling, engaging, tracking and reporting, etc.
• Lead strategic recommendation and execution of influencer campaigns – campaign and influencer briefing, creator selection, budget management, client communications, tracking and reporting, etc.
• Mentor and work with Social Coordinators to deliver against client strategies
• Work to make sure all of the finer details of executing community and influencer management are covered
• Immerse yourself in key community and influencer management and reporting tools in use by Backbone – Dash Hudson, Facebook Brand Collabs Manager, RivaliQ, Mavrck, CreatorIQ, etc.
• Stay up to date on latest industry research and media trends

The Essentials

• Bachelor’s Degree
• 2-5 years professional experience

Your Capabilities

• Able to work successfully in a team environment that promotes collaboration in addition to confidently working independently and leveraging resources at hand
• Knowledgeable on social media platforms, including Facebook, Instagram, TikTok, YouTube, Twitter, LinkedIn, Snapchat, Pinterest, etc.
• Experience in social community and influencer management platforms, such as Dash Hudson, Sprout Social, Hootsuite, Mavrck and/or CreatorIQ
• Experience with social reporting, benchmarking and listening tools, such as Instagram Insights, Google Analytics, RivaliQ and Meltwater
• Strong design aesthetic
• Communicate effectively at all levels
• Detail-oriented and ability to appropriately manage time
• Able to prioritize, multi-task and work under pressure
• Establish and maintain effective relationships interdepartmentally, as well as with those outside the team
• Competent Excel and PowerPoint
• Willing to learn and challenge the norm

The Extra Mile

• Have a basic understanding of the principles of marketing and advertising, along with knowledge of media concepts and terms, creative best practices, and a variety of social media platforms
• Experience executing full-scale influencer campaigns, from discovery to reporting
• Experience running paid social boosting and/or running paid ads in Facebook Business Manager
• Familiar with Brand Collaboration Center in Business Manger
• Graphic design experience on Adobe Photoshop or similar tool
• Social content creation experience in Instagram, TikTok, etc.
• Understanding of Backbone’s core values
• A love of the outdoors
• A sense of humor

Be you, on our team. We seek to build an inclusive team and culture that values erse lived experiences, backgrounds and skill sets.

Salary: $60-$75k depending on experience

Comprehensive Benefits:

• Medical coverage (including Employer 100% paid option)
• Dental coverage
• Vision coverage
• 401 (k) match
• Wellness benefit
• Home office stipend
• Professional development/education assistance
• Paid volunteer hours
• Parental leave
• Flexible schedule
• Company-wide offsites
• Remote/hybrid workplace

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Boulevard - Software for self-care.

The Marketing team at Braze is looking for an Integrated Campaign Manager, Global ABM to develop and execute the global account-based marketing campaigns for our Enterprise and Global Strategic segments. This role will sit on the Demand Generation team, and partner closely with Sales, Regional Marketing, Content Marketing, Strategic Consulting, Marketing Operations, and more to build multi-channel ABM campaigns (1:many) that drive awareness, engagement, and pipeline among priority accounts. This role will report to the Senior Manager, Global Strategic Marketing.WHAT YOU'LL DO* Execute many global ABM campaigns in close collaboration with GTM stakeholders to support growth within Enterprise and Global Strategic segments.* Work with Creative, Strategic Consulting, Regional Marketing, and more teams to build scalable assets to be used and/or personalized for 1:few and 1:1 ABM campaigns.* Help write and then optimize an ABM playbook for use by Marketing and Sales partners across all regions.* Craft enterprise marketing motions for priority accounts that encourage account progression or increased intent. * Own reporting, analysis, and readouts to stakeholders on ABM campaigns and events–ensuring performance against engagement, pipeline, and account progression goals.* Collaborate with Regional Marketing teams in our 4 regions (AMER, APAC, EMEA, LATAM) to build and share best practices and learnings that help them develop ABM strategies and programs that align with their market needs and strategies. * Partner with our Digital team to drive and optimize the digital strategy for ABM (display ads, paid social, content syndication, etc.).* Build personalized web experiences and/or landing page experiences for priority accounts.* Lead working groups organized around ABM campaigns to drive key initiatives forward and on-time completion of campaign deliverables.* Strategically incorporate relevant events into ABM campaign plans to ensure alignment with broader ABM strategies. * Support event execution (audience development, logistics, planning, etc.) for events aligned to ABM campaigns.* Manage project management tools, documentation, calendar, and processes for ABM campaigns.WHO YOU ARE* Proven track record of building and executing enterprise marketing motions across events, email marketing, paid media, content, webinars, direct mail, and more.* Expertise with and use of ABM technology and advanced audience segmentation, personalization, and targeting; such as: 6Sense, DemandBase, UberFlip, PathFactory, etc. (Braze currently uses Demandbase, Mutiny, Marketo, Salesforce)* Eager to help develop and shape an ABM campaign framework that can be scaled across regions, segments, and teams.* Natural collaborator with experience effectively leading projects with large virtual/hybrid teams, across multiple departments, regions, and cultures * Deep knowledge of industry best practices and benchmarks for designing impactful ABM campaigns.* Ability to manage multiple projects simultaneously with competing deadlines.* Data-driven marketer who builds programs that achieve defined goals and ensure ROI* 5+ years experience in Demand Gen with at least 3+ years focused on ABM for enterprise/strategic accounts in a SaaS organization.* Self-starter with the ability to work independently and as part of a team* Comfortable in a high-growth, high-velocity environment and defining new programs/processes that scale.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 - $127,500/year with an expected On Target Earnings (OTE) between $120000 - $150000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. #Salary and compensation

About Celestia LabsCelestia is the first modular blockchain network. By decoupling consensus from execution, Celestia enables anyone to easily deploy their own blockchain, without the overhead of bootstrapping a new consensus network. Blockchains on Celestia are free from constraints, making them scalable, sovereign, and secure.About the TeamThe Celestia Labs Team is remote first and highly distributed, with English as our primary language for communication. We are looking for self-starters that are excited about working in a fast paced startup environment. We do not require team members to live in specific timezones, but much of the team lives and works in the European timezones. As such, team members are expected to be available as needed for team and company events that are scheduled. Generally these are scheduled between 12pm-5pm UTC.About YouCelestia Labs is seeking a Marketing Associate. As the Marketing Associate, you will play a crucial role in creating and implementing marketing campaigns, managing content creation and driving engagement across various channels. You will work directly with Celestia Labs’ Head of Marketing and Communications, and collaborate with other teams to understand every aspect of Celestia in order to effectively communicate them to a broad audience. This role requires a blend of creativity, analytical skills and a familiarity of the blockchain infrastructure landscape. Perks* Flexible and remote work environment with multiple onsites each year* Competitive salary and meaningful long-term compensation package* Stipends for home office, coworking space, professional and personal growth* 4 weeks annual vacationResponsibilities * Ecosystem Marketing: Cultivate relationships with teams building on Celestia. Ensure streamlined communications and coordination of announcements. * Campaign Management: Manage and own comprehensive marketing campaigns that effectively communicate Celestia’s value proposition and engage our target audiences. Communicate with designers to create corresponding content and swag. * Performance Tracking: Analyze and report on the performance of social media campaigns and strategies, making data-driven recommendations for optimization.* Brand Management: Elevate and maintain our brand identity and messaging across all marketing channels, ensuring consistency and high-quality messaging. * Content Creation: Lead the creation of engaging content that resonates with our community, including blog posts, tweets and graphics. * Community Engagement: Foster a strong, vibrant community around Celestia and the modular ecosystem by engaging with users on social media, forums and at live events.Who You Are* 3+ years of marketing experience, ideally within blockchain infrastructure. * Crypto-native. Must understand crypto culture, its language and its audiences’ mindset across different social channels and media touchpoints. * Understanding of Web3 concepts, trends, and communities, with the ability to communicate complex ideas in accessible and engaging ways.* Proven track record of developing and executing successful marketing campaigns.* Strong understanding of digital marketing channels and tools, including Twitter, SEO and Farcaster. * Excellent communication and writing skills, with the ability to create compelling content.* Creative thinker with the ability to generate innovative ideas for content and campaigns that stand out. * Analytical mindset with experience in using data to inform marketing strategies.While experience in the blockchain space is preferred – having general excitement about web3 and modular blockchain technology is a must! #Salary and compensation

VP, Customer Success Strategic Accounts

Job Category: VP

Requisition Number: VPCUS005931

Posting Details

• Full-Time

• Locations

  O-TX-Richardson

  Richardson, TX 75082, USA

  US Remote

Job Details

Description

SUMMARY

The VP, Customer Success Strategic Accounts will join RealPage’s Customer Success organization as a strategic leader, relationship builder and loyalty creator for RealPage’s most strategic accounts, representing ~13% of recurring revenue. You will lead a team of high caliber Customer Success Managers accountable for driving adoption and growth in support of our Strategic Accounts. In this role, the VP Customer Success, Strategic Accounts will be develop deep relationships and trust with the C-suite and decision makers levels. You will work closely with these customers to intimately understand their business objectives and ensure they realize their intended outcomes for partnering with RealPage. This position will partner cross-functionally with Sales, Product, Support, Delivery and Marketing to drive customer engagement & success, advocacy opportunities, retention, and overall operational excellence. The ideal candidate has a passion for customer success and business outcomes – establishing brand loyalty and customer satisfaction. They must have a proven track record of successful customer relationship management and growth with top accounts. This is an exciting role in a fast-paced global company with the ability to positivity impact our customer relationships and have a high impact on RealPage’s growth and brand in the marketplace.

PRIMARY RESPONSIBILITIES

• Develop and execute a strategy for assigned Strategic customers that aligns with the company’s growth objectives, including measurable outcomes, KPIs and a regular cadence on progress.
• Drive Customer Success outcomes including reducing client churn, driving product adoption, increasing customer lifetime value, ensuring world-class NPS ratings, and increasing levels of advocacy within assigned strategic account customers.
• Develop and build the Customer Success Manager talent required to drive retention, adoption, and advocacy in the strategic accounts.
• Expand and grow revenue in the Strategic Accounts through driving advocacy and adoption programs, positioning value and identifying opportunities for Sales.
• Act as a player and a coach in developing strategic customer partnerships. Lead a team while engaging directly in key relationships, touch points, and escalations. Personally develop deep customer relationships and be seen as a ‘trusted advisor’ at the C-suite and decision maker levels. Additionally, develop this capability within your Customer Success Managers.
• Create strategic Customer Success plans for assigned Strategic Accounts in collaboration with Sales, Delivery, Support, Product and Marketing. Provide regular progress updates, both internally and with the customers, including quarterly executive business reviews.
• Identify potential risk in accounts early and ensure team manages recovery plans with urgency.
• Serve as the voice of the customer to internal teams for assigned accounts.
• Use a data-driven approach to implement process improvements where needed to ensure transparency of business performance corporate-wide and ensure world-class levels of customer retention and satisfaction.
• Effectively manage people, including providing performance feedback, guidance, and input on their goals and objectives; provide coaching and mentoring continuously.

QUALIFICATIONS

• Bachelor’s degree in Business Administration or a related field
• 12+ years of account management experience in a SaaS or subscription enterprise software company
• 10+ years of experience in customer-facing roles, with at least 5 years in a senior-level position managing people managers.
• Multi-family experience a plus
• Strong Excel, PowerPoint, SalesForce and CRM experience highly preferred
• Ability to travel 25%

KNOWLEDGE/SKILLS/ABILITIES

• Strong strategic thinking and planning skills, with the ability to translate vision into actionable plans.
• Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including C-Suite, Investors, and Board of Directors.
• Ability to tell executive level stories through effective presentations and succinct communications.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision making.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Demonstrated desire for continuous learning and improvement.
• Customer-centric mindset with a passion for enhancing the customer experience.
• High level of emotional intelligence, with the ability to navigate complex organizational dynamics.
• Resilient and adaptable, with the ability to manage ambiguity and drive results in challenging situations.
• Collaborative and inclusive, fostering a culture of teamwork and continuous improvement.

Physical Demands and Working Conditions

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.

#LI-REMOTE

#LI-JH1

Qualifications

Skills

Required

Leadership

Intermediate

Attention to Detail

Advanced

Behaviors

Required

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Leader

: Inspires teammates to follow them

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better in Business Administration or related field.

Experience

Required

10 years:

10+ years of experience in customer-facing roles, with at least 5 years in a senior-level position managing people managers.

12 years:

12+ years of account management experience in a SaaS or subscription enterprise software company

Senior Marketing Manager, Customer Advocacy

locations

Dallas

time type

Full time

job requisition id

242993

** MUST SUBMIT WRITING SAMPLE WITH RESUME**

Blue Yonder Job Title:

Senior Marketing Manager, Customer Advocacy

Synonymous Job Title:

Sr. Marketing Manager

Location:

US – Remote

Overview:

Responsible for highlighting our customers’ success through creative and compelling storytelling. Reporting to the Senior Marketing Director, Customer Advocacy, you will help capture, craft, and highlight the success of our customers to build confidence in our solutions and amplify our leadership in the market.

What you will do:

• Amplify the success of our customers through creative storytelling that brings their challenges and winning strategies to life.

• Lead effective interviews that get to the heart of the narrative and craft impactful customer stories to reinforce our messaging and differentiate our offerings in the market.

• Create stories for a wide range of mediums and platforms — written case studies, blogs, videos, social media, speaking opportunities, etc.

• Build and regularly update our global customer facts repository ensuring it’s accurate, current, and relevant.

• Measure and analyze the impact of customer stories to optimize and drive continuous improvement.

• Ensure all external-facing content is on brand and aligns with our corporate messaging.

• Collaborate cross-functionally with teammates in Customer Success, Brand & Creative, PR, Content Marketing, Events, etc.

What we are looking for (** MUST SUBMIT WRITING SAMPLE WITH RESUME**):

• Bachelor’s degree in Communications, Journalism, Marketing, Business, Supply Chain Management, or a related field.

• 7+ years of experience in SaaS/tech marketing, preferably in customer advocacy, content marketing, or PR.

• Passionate about storytelling with the ability to identify themes, conduct effective interviews, and create high-impact content.

• Demonstrable storytelling skills. Work samples will be required.

• Prior experience working on customer stories preferred.

• Strong organizational skills with a keen eye for detail.

• Soft Skills: Excellent communication and interpersonal skills, project management, and problem-solving skills.

#LI-REMOTE

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The salary range for this position is: USD $120,334.55- $151,665.44

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Inidual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• Wellbeing Days
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our erse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder’s inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Head of Customer Success

Remote

Account Management

Description

The Head of Customer Success will be responsible for establishing and leading our new customer success function for our brand partnerships products (Studio and Connect) as well as be responsible for optimizing the customer lifecycle fully from an operations and tracking perspective.

This role involves developing and implementing strategies to ensure client satisfaction, overseeing the team responsible for on-time delivery of story assets, and collaborating with Account Management and Sales to operationalize our systems and define key metrics that reflect customer satisfaction and operational efficiency.

• Create and execute a comprehensive customer success strategy to enhance client satisfaction and retention.
• Work with Head of accounts to define SLA’s and escalation points; build on-time deliverable playbook
• Lead a best-in-class customer success team tracking performance, mentoring and developing team members, and holding teams accountable
  • Track response time for email communications
  • Train team on navigating our internal newsroom and various story creation and distribution processes
  • Measure team on customer satisfaction scores based on the various interactions the team has with the client day-to-day
• Oversee the delivery of high-quality story assets and deliverables tailored to client needs and objectives.
  • Hold team accountable to delivering all assets on time
• Collaborate closely with product managers to identify opportunities to improve internal processes that affect client deliverables.
• Develop and implement efficient workflows and best practices to enhance operational efficiency and scalability.
• Oversee CRM and project management systems and other operational tools, ensuring they are optimized to support business objectives.
• Define and track KPIs for sales, marketing, and accounts as they pertain to the customer lifecycle; work closely with billing and the operations team.
• Align the operations, systems, data and processes that support revenue teams to get better control over the end-to-end revenue cycle

Requirements

• 5-8 years experience in a customer success, revenue operations, or customer operations role
• Strong understanding of customer success and sales metrics and best practices.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Management experience a plus.
• ClickUp and Hubspot experience a plus.

Benefits

Compensation offered will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience. The estimated base salary range is $100,000 – $130,000 in addition to a bi-annual bonus program. Other benefits include:

• Equity Stock Option Program
• Full Health & Dental Coverage
• Remote Team
• Unlimited PTO
• 3 Months of Paid Family Leave
• Annual Team Offsites
• Monthly Virtual Social Events
• Awesome & Inclusive team culture!

Stacker is an equal opportunity employer that is committed to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Manager, Customer Campaigns

Marketing Remote (USA)

PandaDoc is looking for a strategic, high-impact Manager, Customer Campaigns.

You’ll lead our customer campaigns, reporting to the Director of Global Campaigns and Lifecycle. You’ll lead our customer campaigns team, and own the planning, orchestration, and execution of customer-facing campaigns; driving customer adoption and generating expansion pipeline.

As a critical member of our Campaigns team, you will be a player-coach who helps us evolve our integrated campaign framework by testing new ways to drive onboarding, adoption, and expansion from our ICP customers. You’ll work cross-functionally across our Revenue Marketing, Marketing Operations, Corporate Marketing, and Customer Experience teams to establish shared OKRs, ensure cross-functional enablement, and manage performance.

In this role, you will:

• Initiate and execute customer-facing campaigns across multiple channels; such as email, social media, paid advertising, webinars, and in-product notifications.
• Build a strong understanding of our customer base, their pain points, and their user journey. Leverage these insights to craft compelling customer campaigns.
• Establish core KPIs for customer campaigns, analyze campaign impact, and optimize relentlessly. Obsess over data, test, iterate, and constantly push for higher ROI and deeper audience engagement.
• Lead and inspire a team of talented customer campaign managers. Foster a collaborative, data-driven environment where the impact of the team is greater than the sum of its parts.
• Build strong relationships and feedback loops with our CX team to foster collaboration between our teams and ensure alignment behind shared business goals.
• Develop and refine customer campaign segmentation strategies based on behavior and engagement metrics, ensuring personalized messaging that resonates with different segments throughout the buyer journey.

About you:

• You’re a mentor, coach, and cheerleader, who has leadership skills that will inspire and motivate your team.
• You have an analytical mindset, and own the performance of customer campaigns. You love analyzing KPIs, spotting trends, and optimizing for maximum impact. Data-driven decision-making is your mantra.
• You use excellent communication and presentation skills, to build relationships across teams and captivate an audience with your vision and data-driven insights.
• You’re always learning, evolving, and pushing the boundaries. You have a growth mindset and a relentless curiosity and passion for marketing.

Qualifications:

• 5+ years of experience running customer marketing campaigns, ideally in a B2B SaaS environment.
• Strong understanding of the buyer’s journey and the ability to create targeted messaging for different stages.
• Proven track record of interpreting data to distill key insights and make data-based recommendations that increase the impact of your campaigns.
• Experience leading high-performing teams; fostering a collaborative environment and developing inidualized career growth plans.
• Experience managing customer campaigns in project management tools; such as Asana, ClickUp, or Monday.
• Experience with marketing automation platforms and CRMs; such as HubSpot, Salesforce, Marketo, or Pardot.

Company Overview:

PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture:

We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

Benefits:

• Employees may be able to purchase company stock (or receive annual bonuses)

  Employees (and their families) may enroll in the company’s medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans.

• Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year

The annual OTE is up to $150,000 (base + bonus combined).

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Hashgraph is looking to hire a Marketing Events Intern to join their team. This is a full-time position that can be done remotely anywhere in Europe or Latin America.

Circle is looking to hire a Senior Community Marketing Specialist to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in Miami FL.

The Graph is looking to hire an Events Coordinator to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

About HightouchHightouch’s mission is to empower everyone to take action on their data.  We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The Role As a Technical Solutions Account Manager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.What You’ll Do* As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers* You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations* From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices* Provide customers with clear proactive technical guidance and expertise across all our products* Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations* Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next levelWhat We're Looking For* 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined* Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy* Excellent project management and communication skills* Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.)* Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen* Ability to collaborate cross functionally with different teams and types of people* Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease* Proficiency of spoken and written EnglishWe are looking for talented, intellectually curious, and motivated iniduals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is 160,000-200,000 (80/20 split variable) USD per year which is location independent in accordance with our remote-first policy. #Salary and compensation

Superside is hiring a remote Digital Copywriter (Jnr-Mid). This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Superside - Hassle-free design for enterprise teams.

Rocket Money is hiring a remote Growth Marketing Associate, Influencer. This is a full-time position that can be done remotely anywhere in the United States.

Rocket Money - The money app that works for you.

"

Who We Are

Fern is a Y Combinator-backed startup that allows developers to generate and maintain best-in-class documentation and software development kits (SDKs).

Job Description

Fern is seeking a sales development representative (SDR) to join its team. This role will report directly to the CEO and help drive the growth of a fast-growing startup. You’ll be at the forefront of establishing new relationships with developer leaders (e.g., CTOs, VPs of Engineering) in B2B SaaS.

Responsibilities

* Generate leads by identifying strong customer prospects across sources (e.g., LinkedIn, GitHub)

Required Skills and Qualifications

* Experience: 1+ year of experience in a sales or lead generation role, with preference for experience in B2B SaaS sales

Compensation

* Base salary range is $65,000 to $80,000 plus commission opportunities

This role can be remote or in person at our office in the Williamsburg neighborhood of Brooklyn, New York.

",

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,and the community as a whole.We have a rich and storied history. Colibri is one of the pioneers of online professional education,introducing some of the first web-based professional education courses in 2001. Today, the company’sfamily of brands are the leading online professional education platforms in their respective end-markets.We proudly to serve >1 million customers annually and employ more than 1,000 mission-alignedprofessionals. To learn more, please visit: www.colibrigroup.comPosition Overview: We are seeking a dynamic and results-oriented Sr. Marketing Operations Manager to lead and optimize our marketing operations efforts for our Valuation Property Services (VPS) marketing teams. This role is critical in driving the efficiency and effectiveness of our daily marketing execution, ensuring seamless workflows, and providing actionable insights through data analysis. The ideal candidate will have a strong background in marketing technology, data management, and process optimization. Each week will include a blend of campaign monitoring, check-ins with team members, project management especially around website and engineering projects, training and development on martech stack, and stakeholder communications to ensure visibility of progress and accomplishments. What You'll Do* Develop and implement a comprehensive operations strategy that outlines how the marketing teams will manage and optimize campaign processes, technology, data, and resources to achieve their objectives.* Identify and execute process improvements to streamline marketing workflows and reduce bottlenecks. * Integrate third-party data sources into our reporting systems to enhance data accuracy and breadth.* Develop and Implement Standardized Marketing Processes: Establish a unified framework that standardizes key aspects of marketing operations, including data integration, workflow management, and strategic planning.* Promote a culture of continuous improvement and innovation within the marketing team.* Encourage ongoing learning and professional development to keep up with industry trends and best practices.* Regularly review and update the marketing operations strategy to adapt to changing market conditions and business needs.* Optimize marketing technology stack to ensure smooth automation and clear analytics, including training team members to ensure best practices are followed.  * Implement marketing automation strategies to improve lead generation, nurturing, and conversion rates.* Lead initiatives to incorporate AI into workflow automation and analytics, enhancing data-driven decision-making.* Stay updated on the latest marketing technologies and trends to determine best fits for the business needs. * Ensure data accuracy and integrity across all marketing systems and databases, including PowerBi, Matomo, Assembly, and Shopify.* Analyze data to uncover insights, measure campaign effectiveness, and inform decision-making.* Ensure integration of various data platforms, including CRM, analytics tools, and external data sources, for a unified data approach and singular source of truth reports.* Lead and mentor a team of marketing operations professionals, fostering a culture of continuous improvement.* Collaborate with marketing, sales, IT, and other departments to align on goals and initiatives.* Act as a key point of contact for marketing operations-related inquiries and issues.* Manage marketing operations budget, ensuring efficient allocation of resources.* Identify opportunities for cost savings and process optimization.What You'll Need to Succeed* Bachelor’s degree in Marketing, Business, or a related field; advanced degree is a bonus.* 5+ years of experience in marketing operations or a similar role, with a proven track record of success.* Strong understanding of marketing technologies, including CRM, marketing automation, and analytics tools.* Excellent analytical skills, with the ability to interpret complex data and provide actionable insights.* Proven experience in managing and optimizing marketing campaigns across multiple channels.* Exceptional project management skills, with the ability to prioritize and manage multiple tasks simultaneously.* Strong leadership and team management abilities.* Excellent communication and collaboration skills.* Ability to thrive in a fast-paced, dynamic environment.Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a erse and inclusive workplace, and we believe that ersity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!#Salary and compensation

About UsAssure DeFi® pioneered a new safety standard in the Decentralized Finance (DeFi) and NFT markets. Our core services are KYC verifications and smart contract audits. We privately verify and securely store the identity of crypto and NFT project owners, while also auditing their smart contracts. Our core services help deter blockchain fraud and help investors be more confident in their investments.  We complement our core offering with extensive marketing & advisory services that help projects raise more money and launch more successfully.  Our CultureWe are a recognized leader in the Web3 space, who has helped thousands of projects improve credibility, visibility and launch more successfully. Web3 moves fast, and our business team strives to move faster to stay ahead of the market, which requires our team members to constantly communicate, innovate, and improve. We treat each other with respect, honesty and transparency. We communicate often and hold each other accountable to commitments and progress. Desired Qualifications * 5+ years of experience in marketing related roles, including Project Management * 3+ years of marketing experience in Web3, cryptocurrency, blockchain, NFT and/or fintech projects/products with deep knowledge of current trends & successful market & native tactics* Proven experience and understanding how to maximize sales, market reach, and community growth with social media platforms  (Twitter and Discord are primary channels. Reddit, LinkedIn, and YouTube a plus)* Strong website experience (strategy, layout, content, design, and conversion)* Strong Web3 copywriting experience (posts, ads, sales collaterals, press,    long-form articles)* Proven success in designing and executing co-marketing strategies with partners * Solid Experience using, analyzing, and drawing conclusion with marketing analytics/KPIs* Experience using software and/or AI tools to improve marketing effectiveness.* Experienced organizing and leading AMAs * Ability to work US Eastern time hours between 9AM - 6PMPosition Responsibilities* Lead the development and execution of a comprehensive social media and PR strategy which maximizes lead generation and expands brand awareness, inclusive of paid campaigns on relevant advertising platforms (e.g. Twitter, LinkedIn, Google)* Lead copywriting - Create, review, and approve all Marketing content (posts, ads, sales collaterals, press, web, long-form articles)* Create and execute website layout, flow and content, and design. Work closely with web development team to drive conversion. * Lead creation & execution of marketing strategies, campaigns, sales tools, and key initiatives while maximizing teamwork and the effectiveness of the marketing staff.   * Identify market trends and insights; suggest optimization of spend,  messaging, and channels based on the insights.* Evaluate value of IRL event attendance (Web3 conferences, trade shows, and speaking opportunities).  Recommend, organize and prepare for participation.* Develop and monitor the performance metrics all digital marketing campaigns,  and web conversion against goals (ROI and KPIs)#Salary and compensation

"

Who are we:

Bree is a financial technology company creating best-in-class lending products for consumers and businesses.

Currently, our consumer business serves everyday Canadians overlooked or underserved by legacy financial institutions. We are building a suite of financial products that is friendlier, more intuitive, more helpful and lower-cost than existing solutions, empowering our customers and improving their financial health. Our flagship product is an interest-free line of credit that provides short-term liquidity to our customers with no hidden fees.

Over the next 5 years, our vision is two fold:

* Become the best consumer lending company in the world. How will we do this? We are building a highly profitable Swiss Army Knife of consumer fintech products which acquires customers via lending products—enabled by building at the leading edge of lending technology.

Founded in 2021, Bree has raised more than $2 million in funding from world-class technology investors including Y Combinator, Global Founders Capital, and other top-tier angel investors including executives and founders of Meta (Facebook) and Forge Global. We are fortunate to have a very healthy core business with tremendous runway and cash position having grown 6x in the last year to high 7 figures of annualized revenue. Bree is headquartered in Vancouver, B.C. and we are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth.

Job Description:

We are looking for a marketing leader who will be responsible for leading and executing growth strategies across various channels for us. This person will work closely with our current team member handling Facebook and Google ad buying, leading all our efforts in creative development and constantly think about new channels to drive customer acquisition

Why you should join us:

This is a great role for a marketing leader who is interested in scaling a high-growth start-up with product market fit.

We are at an extremely exciting stage as a company. We’ve built a product that has proven demand, raised capital from world class investors, and are looking to build the core team to scale our business beyond profitability. You will be on the ground floor of an early-stage company as we hyper-scale from high 7 figures of annualized revenue to 8 figures and beyond over the next year.

Key Responsibilities:

* Focus relentlessly on scaling to 100K monthly active users

Who you are:

* Proven track record of delivering acquisition and payback goals through digital channels in fast moving, competitive environments

Perks:

* Generous equity package

How to Apply:

If you are a growth-focused marketing leader with extreme ownership, we would love to hear from you!

",

Xometry has an exciting opportunity for an experienced Sales Engineer. We are shaking up the custom manufacturing industry by doing in seconds what typically takes days or even weeks. Our proprietary instant quoting technology and nationwide manufacturing network have allowed us to create an on-demand manufacturing service within the $60 billion custom parts industry.   The Sales Engineer serves as trusted advisors to prospects and customers by leveraging their technical expertise and business acumen to propose relevant solutions to real business problems. The Sales Engineer works in tandem with the Sales team to sell to our manufacturing processes across business units and markets in North America. The Sales Engineer anticipates and overcomes technical objections to grow and accelerate sales opportunities and provide the right solution to our customers.In this role you will:Support Sales and to conduct discovery meetings to uncover business and technical requirements that map to Xometry solutionsConsult with prospects and customers to identify appropriate applications of Xometry technology to define a business case and solutionDemonstrate Xometry capabilities, including Xometry software quoting platform.Support internal product, sales, quoting, and engineering teams by driving feedback and content for marketing collateral through case studiesSupport marketing efforts by serving as an industry thought leader at events and webinarsWhat we look for:Mechanically intuitive and knowledgeable about a range of manufacturing processes related to injection molding (plastic injection molding, compression molding, overmolding, insert molding, metal injection molding), ideally with hands-on experience.Just as comfortable in deep technical discussions with engineers and manufacturing professionals as they are presenting to varied audiences, including executivesConsultative, making sure to ask questions to understand the whyExperienced at preparing technical solutions for business proposals Driven and self-motivated with the ability to manage several long-term projects with minimal oversight in a fast-paced startup environmentHave strong interpersonal skillsEngineering degree (mechanical preferred), or related technical degree3+ years experience in an engineering or technical fieldDemonstrated project management and presentation skillsCAD experienceDemonstrated expertise in some of the following areas: New Product Development, Materials Science, Plastics Engineering, Mold DesignExcellent written and verbal communication skills, including mastery in English Willingness to travel up to 20%Must be a citizen or legal resident of the United States, or hold a visa that allows you to work in the United States without sponsorship#LI-Remote #Salary and compensation

At Gradle Inc. our purpose is to bring joy to software builders and value to the business professionals that use it. We are the company behind the Gradle Build Tool, which is one of the top 20 Most Popular Open Source Projects for IT, used by millions of developers, and is downloaded almost 30 million times a month. Our commercial product, Develocity, has set new standards in software development and is used at companies like LinkedIn, Google, Netflix, SAP, and most valuable technology and Global 1000 companies from around the world. As such, Gradle is one of the fastest-growing start-up ventures based in Silicon Valley.  We achieved our Series C funding in December of 2021 and are moving into a period of rapid growth.Gradle is one of the original remote-first organizations - we were founded back in 2008 by two engineers living on opposite sides of the world. Today, the Gradle workforce includes employees in 27 countries and 5 continents.Ensuring a erse and inclusive environment where we learn from each other is important to our values and culture. We welcome all people of erse backgrounds, experiences, abilities, and perspectives!Job DescriptionPlay a Critical Role in Helping Our Customers Optimize Developer ProductivityAs a Pre-Sales Engineer at Gradle, you will be on the front lines, working closely with our customers, prospects, and partners, guiding them on how to optimize the productivity of their engineering organization by improving the software build and testing processes. You will work with our Sales, Product Management, and Engineering teams to help customers understand and experience the value of the Develocity solution from a technical, business, and financial perspective. We Remove Obstacles to Your SuccessAt Gradle,  our sales organization leverages the following to to allow you to focus on creating pipeline and driving revenue:* A hardened qualification and prioritization process to ensure you are engaged with right end users at the right companies* A world class product that solves a massive problem every software developer and Engineering leader faces daily* A standardized evaluation process that delivers immediate technical value and a hard cost ROI in just a few days* A referenceable network of brand name customers and OSS partners willing to speak to new prospects about their successWho You Are And What You Will Do* Strong work ethic and can-do attitude.* Collaborate with the Sales team through MEDDICC to identify and communicate the potential application of the Develocity product in prospective customer environments.* Deliver inspiring and compelling software demos, solution presentations, workshops, and product trials showcasing Develocity’s value.* Provide technical recommendations on how to orchestrate, test, optimize and understand prospective customers’ software builds leveraging Gradle solutions* Collaborate with the Engineering team SMEs to implement specific use cases that are high-value for prospects and customers. * Become a trusted Developer Productivity technical advisor to prospective customers and the partner community.* Act as a SME to educate your Sales colleagues on relevant product knowledge.* Help to maintain FAQs of information learned in the field and tested through experience.* Keep current with the latest trends and tools in the DPE, SDLC, and DevOps landscape.* Communicate important customer product feedback to Product Marketing, Product Management and Engineering teams.What You Bring* 10+ years of experience working in Pre-Sales Engineering, Solutions Engineering, Consulting, IT Architecture, Build Engineering, DevOps, or a combination of these, either selling to, or working in, enterprise environments. Practitioners are welcome and encouraged to apply. If you have domain experience and are excited about the possibility of working in a field role, we invite you to talk to us.* Familiarity and technical understanding of SDLC tools, SDLC supply chain observability and build tools in particular:* Build tools (Maven, Gradle, Android, Bazel, NPM, Python, etc.)* VCSs (Git, Subversion, etc.)* CI/CD tooling (Jenkins, GitLab, TeamCity, Github Action, Harness, ArgoCD, etc.)* Container technologies (Docker, Kubernetes, OpenShift, etc.)* Artifact repositories (Artifactory, Nexus, etc.)* SDLC Supply Chain Security* Advanced communication and presentation skills.* Excellent time management skills and the ability to prioritize activities autonomously in the best interest of your Sales team.* A “continuous learning” mindset and thirst for knowledge, with a deep desire to build impactful solutions.* Up to 35% traveling to customer sites and eventsNice to Have* Hands-on experience with Develocity* Hands-on experience with uploading a Build Scan® to scans.gradle.com* Scripting/SQL ExperienceCheck out DPE University. What We Offer* Ability to work from any place in the world in a remote-first environment with flexible working hours* Work on a fast-growing product with a clear vision for the future* Close collaboration with an ambitious and experienced team and the opportunity to learn from them regardless of your experience level* Opportunities for growth in your career and in leadership responsibilities* In-person meetings, such as our annual company offsite (where previous locations have included France, Spain, and Italy), team meetings, and onboardings* Contribute to leading solutions in the new industry of Developer Productivity Engineering and work with cutting-edge DPE tools and practices* Competitive salaries and equity grantsCompensationWe offer competitive salaries and equity grants to all team members. The US salary range for this position is 225-275 OTE which reflects the target ranges for all US locations. Within this range, inidual pay is determined by geographic location and additional factors including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process.Benefits & Perks* A focus on learning and development – Gradle offers an annual L&D stipend and a monthly company-wide Learning Day* Home office stipend to make sure you are fully set up to work remotely* Generous Paid Time Off* Paid public holidays* Volunteer Day - Giving back to the community has always been a priority at Gradle, so we offer up to 8 hours of paid work time each year for team members to give back to their local communities* (US) Competitive healthcare offerings with multiple options covered at 100% for team members only, short-term and long-term disability coverage, and employer-paid life insurance coverageLocation* Remote from the UK (or similar timezone)While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.About usVisit our careers page to learn more about the company and see other open positions. We are committed and skilled software engineers, product designers, and marketing experts who are passionate about developer productivity. We take pride in delivering products that are relied upon daily by some of the world's leading software organizations, such as Netflix, LinkedIn, Airbnb, Spotify, Twitter, and Atlassian.Our team is globally distributed but deeply connected. We value our interpersonal relationships as much as we value our achievements.We are a erse and inclusive workplace where we learn from each other and together. We welcome people of different backgrounds, experiences, abilities, and perspectives.Privacy NoticeFor information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Job Applicant Privacy Notice.At this point, we hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.  #Salary and compensation

About the opportunityBuilding on the growth already achieved by our US based sales team, we’re looking to grow our Account Executive team throughout North America.As an Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within North America.As an Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.What to expect?* Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the North American territory* Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals* Prospect and develop new business opportunities with existing customers and prospective customers. As part of our Product Lead Growth (PLG) motion it is critical for you to be successful conducting research, identifying key players, qualifying leads to drive new business relationships, then growing value-add relationships with key decision makers by becoming a trusted advisor* Manage RFI/RFQ requests with Contentful internal and customer teams* Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams* Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value based selling approach* Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers* Develop innovative proposals, position complex pricing structures and negotiate contracts and deal-closing requirements quickly and efficiently* Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers* Your compensation plan includes Monthly and Annual accelerators for over achievement against your bookings goals.What you need to be successful?* 4+ years of B2B SaaS sales experience - a minimum of 2 years in a closing role* 2+ years of experience successfully selling complex technical software* You embody a true “hunter” - you have experience generating pipeline and closing new business* Experience with a "land-and-expand" sales model* Experience with a Product Lead Growth sales model a plus* History of selling complex technical solutions to customers who span distinct isions (e.g. marketing, IT, sales leadership)* History of working closely with Partnerships to drive business* Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders highly technical iniduals* Excellent oral and written communication and presentation skills* All candidates must align with our company core value of Be Humble, Embody A Growth Mindset, Start With The Customer And Work Backwards, and Strive Together* Willingness to travel (up to 25%)* College degree (BA/BS)What’s in it for you?* Join an ambitious tech company reshaping the way people build digital experiences* Full-time employees receive Stock Options for the opportunity to share in the success of our company* Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.* We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days* Company paid parental leave to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health* A monthly communication stipend and phone hardware upgrade reimbursement.* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.This role will need to be conducted in a state in which we are currently registered to do business. #LI-Remote #LI-SD2 #LocationWashington, District of Columbia, United States

CORRELATION ONECorrelation One develops the workforce’s skills for the AI economyEnterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers.Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID and the U.S. Department of Defense.Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.Join us and let's shape the AI Economy together!Your impact The Operation Analyst (OA) collaborates with our Program Managers and assist in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs.The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data,  provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently.  They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued. About the team:Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member.A day in the life Assist with the preparing  and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication. Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programsCreate a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional mannerPerform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segmentsComplete ad hoc projects related to our data science and data analytics training programsCollaborate with internal team to creativity assess and test new products, and build growth strategiesManage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work.Your expertise 0-2 years full-time professional experience, ideally in an operations or analytics roleMinimum 4-year college degree or equivalent experienceExperience managing cross-functional, high-impact projects with multiple stakeholdersExceptional written and verbal communication skills with large audiences and varying levels of English language proficiency Strong work ethic and the ability to work well under pressure and with minimal supervisionProactive approach, high attention to detail, and a quick learnerStrong customer service ethic, with experience supporting relationships with iniduals and clientsFamiliarity with Google Suite and MS Office Suite, especially Powerpoint and ExcelFamiliarity with Slack and Zoom strongly preferredWhere you areThis role is fully remote and for candidates based in LatAm (Latin America). Working hours should be compatible with the Eastern Time time zone. We are headquartered in New York City and have office space in Midtown Manhattan.How we support our people Unlimited Time Off, with a minimum time off recommendation 10 company-paid holidaysOfficial company-wide holiday for the last week of the calendar year Access to free data skills training through our programsA company culture that empowers iniduals and embraces ersity through its core missionThe compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. A reasonable estimate of the current salary range is $24,000-$30,000 / year. The range only reflects the base salary and does not reflect bonus, equity or benefits.Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.  We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified iniduals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].  #Salary and compensation

Dropbox is hiring a remote Senior Director, Digital Marketing. This is a full-time position that can be done remotely anywhere in the United States.

Dropbox - Keep life organised and work moving – all in one place.

Sr Business Analyst - RevenueStorable is seeking a Senior Business Analyst to join our Business Operations team, supporting the Sales, Marketing, Client Success, Client Operations, and Business Development departments.This role focuses on driving revenue growth and empowering stakeholders through proactive and expert guidance. You will play a critical role in bridging the gap between business needs and technical solutions. This role combines project management, product ownership, technical design, technical development, and analytical skills to ensure our systems, processes, and strategies align with our business objectives.What you will do:* Stakeholder Management: Engage with stakeholders across the organization to understand business needs, gather requirements, and manage expectations.* Lead-to-Cash Lifecycle Expertise: Develop and maintain an expert understanding of the lead-to-cash lifecycle from a systems, business, and process perspective.* Project Management: Lead and manage projects from inception to completion, ensuring timelines and deliverables are met. Utilize project management frameworks and Scrum methodologies.* Product Ownership: Act as an internal Product Owner, driving strategy, business cases, roadmaps, and user stories. Prioritize backlog items and ensure clear communication with both business and systems teams.* Business and Systems Analysis: Analyze and diagram business processes and systems to identify areas for development and improvement. Provide recommendations and implement solutions to enhance efficiency and effectiveness.* Data Analysis: Utilize SQL, advanced Excel functions, and Tableau for data extraction, analysis, and reporting. Provide insights and support decision-making with data-driven recommendations. Use data wrangling skills to clean systems and keep those systems clean over time.* Salesforce Administration: Configure and manage Salesforce (Flows, Validation Rules, Formula Fields, Reporting, Dashboards) to support business processes and enhance user experience.* Hubspot Management: Configure and optimize Hubspot (Configuration, Workflows, Reporting) for marketing and sales automation.* Integration and Automation: Utilize Workato or another iPaaS to integrate systems and automate workflows, enhancing operational efficiency.What you will need:* Bachelor’s degree in relevant field.* Minimum of 5+ years of relevant experience as a Business Analyst, Revenue Analyst, Systems Analyst, Operations Analyst, Systems Engineer, Salesforce Admin, or Product Owner.* Proven experience in stakeholder management and project management within a technology company.* Expert knowledge of each element in the lead-to-cash lifecycle from a systems, business, and process perspective.* Proven track record developing intricate SQL queries, Salesforce feature sets (Flows, Validation Rules, Formula Fields, Reporting, Dashboards), Hubspot feature sets (Configuration, Workflows, Reporting), advanced Excel functions, and automation scripts.* Experience with Scrum and a project management framework.* Strong analytical and problem-solving skills, with a proven track record of providing high-impact,  actionable insights to upper management.* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.* Highly curious disposition with a bias towards action.* Flexibility and nimbleness - Storable is a fast-moving company, so our sales tactics, product offerings, and overall strategy might pivot. We’re looking for someone who is excited by rapid growth and eager to adapt our processes accordingly.* Certification in Salesforce, Scrum, or a Project Management framework is a plus.#Salary and compensation

Head of Marketing - Ducat Protocol (Bitcoin-Native L1 Stablecoin)

About Ducat Protocol:

Ducat Protocol is pioneering the first decentralised stablecoin native to Bitcoin’s L1, leveraging BTC programmability and Ordinals Inscriptions. Our flagship stablecoin, UNIT, is over-collateralized by 150% BTC, offering on-chain leverage while ensuring self-custodial security. More about us.

Role Overview:

We’re seeking a visionary Head of Marketing to lead our efforts in driving adoption and brand recognition for Ducat Protocol and UNIT Stablecoin. You’ll help build a dynamic team, craft data-driven strategies, and collaborate cross-departmentally to ensure Ducat Protocol’s growth within Bitcoin DeFi and the broader crypto ecosystem.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies to enhance protocol adoption and community engagement.
• Help build and mentor a team of marketing professionals to achieve aligned OKRs and KPIs.
• Collaborate closely with product and technical teams to translate complex concepts into impactful campaigns.
• Analyze market trends and competitor activities to refine our marketing playbook.
• Manage the marketing budget with a focus on maximising ROI.
• Attend crypto conferences.
• Host events in real life and on Twitter Spaces.

Requirements:

• 3+ years in marketing leadership, with at least 2 years in crypto (DeFi preferred).
• A passion for Bitcoin DeFi, Ordinals, and Runes.
• Deep understanding of Bitcoin, DeFi, and the broader crypto landscape.
• Proven track record in creating and executing successful marketing campaigns.
• Strong communication skills and the ability to convey technical concepts to erse audiences.

Compensation:

• Competitive salary: $70,000 per year.
• Meaningful token options in DUCAT, with growth potential.

Info:

• Remote.
• Full-time.

Apply:

Interested candidates should DM me directly on Telegram with their CV, Twitter, and LinkedIn profiles if available: https://t.me/dav1dbtc.

About The RoleBraze is looking for an experienced leader to act as head strategist and editor-in-chief to take our content program to the next level. Your responsibilities will include reimagining the foundation–content purpose, editorial calendar, reporting, format, our blog, long-form, event content, and digital strategy–deeply understanding Braze’s audience, defining our global content roadmap, leading a team of writers and content marketers, and guiding resonant and industry-leading event content. Your goals will include driving brand awareness amongst marketing professionals, reinforcing our category leadership, generating qualified leads, educating our customers and prospects, and enabling our sales and marketing organizations. We’re looking for a strategic storyteller with insatiable creativity and a penchant for experimentation. In other words: you have a lot of cool ideas, are quick to execute, and are inclined to optimize. You should be comfortable expounding on technical topics and leveraging data to create attention-grabbing pieces. Your audience-centric mindset will guide you to generate deliverables that are helpful and unique to Braze and our customers, prospects, and partners.This will be a highly cross-functional role, expected to work across our Marketing, Strategic Consulting, Sales, and Growth functions as well as with external stakeholders such as partners, customers, and editorial freelancers. We’re looking for someone who’s done it before, and wants to do it again at 10x – guides, blog posts, SEO articles, events, webinars, videos, and more.The team is small, the ask is large, and the opportunity is great.What You’ll Do* Be the owner of our annual hero guide, the Content Engagement Review (CER), and be proficient in translating large amounts of data into segmented narratives that appeal to and are influential for all regions and all levels of marketers and technologists. The CER is used throughout the year and across multiple formats and channels* Act as our company advocate for content marketing best practices and help formulate Braze’s POV as an industry leader* Develop and execute on an ambitious and evolving content strategy. From that, craft actionable goals and create quarterly marketing editorial plans and thematic calendars* Act as exceptional player-coach, building and managing a content team, event content marketers* Apply a holistic approach to integrated marketing campaign strategies to ensure a unified experience for target audiences across all stages of the journey* Recommend different content types appropriate to associated channels to reach multiple personas “where they live”* Work closely with demand generation on developing a measurable and results-driven content distribution strategy including social /channel distribution* Work with regional content marketers and leaders to execute an efficient localization strategy* Develop and oversee a “test-and-learn” plan to drive growth through new channels and formats* Partner with Product and Brand as well as PR/Communications to craft compelling global narratives and messaging* Deeply understand our Ideal Customer Profile segments and conduct audience and competitor research; Stay on top of industry developments, news, and trends so that we publish content that resonates with Braze target prospects and customers * Collaborate with external contributors – partners, freelancers, and customers – to contribute to our content program; Leverage the latest technology to assist with content creation, SEO optimization, and data analysis; Partner closely with the SEO team and regularly review scaled content for quality* Ensure consistent tone and brand across all content and target audiences while continuously analyzing and optimizing performance; Train internal teams on editorial best practices to scale content production at Braze* Measure, analyze, and report on content performance – inclusive of audits of existing content performance to refresh and adjust for emerging priorities* Develop and implement standards, systems, best practices, and templates for content, and continually raise the bar for the company’s editorial standards, specifically optimizing for search * Evaluate existing content marketing tools and technology and identify potential for future upgrades Who You Are* You’re a positive, sleeves-rolled-up inidual who thrives on navigating the rapidly evolving B2B tech space. You’re a strong communicator and collaborator with a proven record of cross-functional leadership that brings teams along to achieve business objectives* You inspire creative teams and encourage innovative ideas, whilst also having a mindset of process improvement and the ability to create efficiencies to increase the team’s proficiency and productivity* You can take and receive large quantities of loud feedback and incorporate it accordingly* You are someone with excellent interpersonal skills who can properly navigate a highly-charged and erse set of stakeholders–up, down, and across–all with their own priorities and initiatives* You possess a strong portfolio that demonstrates versatility and experience within a range of content formats and a knack for simplifying the complex* You have experience developing multi-audience, full funnel B2B content journeys and incredible content experiences, as well as the associated KPIs for measuring success of these efforts * You have impeccable writing for marketing, martech, SaaS and B2B and have acted as an editor-in-chief* You have the ability to prioritize multiple, demanding tasks simultaneously and with accuracy* You have proficiency with project management and content marketing platforms, including Asana, Uberflip, PathFactory, etc. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $176,000 and $192,000/year with an expected On Target Earnings (OTE) between $220,000 and $240,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. #Salary and compensation

Airtable is hiring a remote Sales Manager, Strategic Accounts. This is a full-time position that can be done remotely anywhere in the United States.

Airtable - Build powerful work apps, without coding.

The Graph is looking to hire a Marketing Associate to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Social Media Director

locations

National Remote

time type

Full time

job requisition id

JR100422

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community — breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment — we’re empowering a movement for the T1D community. Share your support and help educate and empower iniduals facing type 1 diabetes.

Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.

What You’ll Do

Do you believe social media has the power to empower communities and change the world one follower at a time? Do you love data-driven long-term planning AND creatively engaging the latest TikTok trend? Are you passionate about collaboration and leadership? If so, Breakthrough T1D is looking for a Social Media Director to set the overall strategic vision, tone, and direction for our social media presence. You will report to the Vice President of Digital & Creative Services.

You will drive engagement, increase brand awareness, and grow audiences by effectively communicating key themes that include our mission. This leader will ensure that Breakthrough T1D social media content and strategy remain fluid, adaptable to changing trends, and always at the forefront of digital innovation.

As part of this position, you will:

• Grow brand awareness and engagement by developing annual strategic plans and incremental data-informed campaigns and translate organizational goals into compelling content that advances the organization’s growth objectives.
• Become a trusted, collaborative social media expert and business partner on the social, marcom and broader Breakthrough T1D team.
• Actively measure performance and results of organic content on our social channels, providing executive reports on performance and results against KPIs.
• Ensure Breakthrough T1D’s visibility for key audiences across core social media channels.
• Work closely with the analytics team to integrate and measure the value and impact of the social media strategy, measures, and actions daily
• Lead a team of social media professionals
• Work in close collaboration with colleagues from aligned communication channels (e.g., earned media, paid media, celebrity, website, and direct communications) in an agile way.

You’re Good At

• Strategy:
  • You live in your social media dashboards, naturally see trends in data, and can translate those trends into creative, strategic growth and engagement plans.
  • You can clearly present a strategic social media plan and work collaboratively to integrate it with broader comprehensive marketing plans.
  • You are at the cutting edge of the quickly evolving social media landscape and know when and how an organization should innovate.
• Content creation & storytelling:
  • You are adept at leading a team to create compelling, story-based, channel-specific content
  • You enjoy translating heady scientific and policy updates into engaging social experiences
• Sustainable community building:
  • You have a history of attracting new community members and followers from erse demographic backgrounds and keeping them engaged for the long-term

You Bring (Qualifications)

• A minimum of 10 years of relevant professional experience in leading a social media function
• Editorial knowledge, celebrity/influencer engagement, short video scripting/storyboarding are very strong advantages
• Experience working with Social Media Management Tools like Sprout.
• A bachelor’s degree in a relevant field of expertise. Master’s Degree or MBA a plus
• Proven track record of growing a significant social media presence across different social media platforms
• Advanced communication skills: oral, written, and active listening
• Fluent written and spoken English skills

Targeted Salary Range is $120K – $130K

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Additional information:

Requests for medical, religious, and other exemptions will be considered on an inidual basis. Breakthrough T1D will comply with all federal, state, and local laws.

Breakthrough T1D supports a erse and inclusive workforce.

Title: Principal Product Designer, Monetization

Location: San Francisco, CA, US; Remote, US

Job Description:

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

As the Principal Designer, you’ll be responsible for helping to drive a vision for both products within our suite of business tools and new ad ideas that enable Pinners to create a life they love. You will create experiences that serve a range of customers from Pinners to small businesses to global ad agencies. We’re looking to recruit an experienced and passionate design leader to join us in our mission. You possess the skills to create holistic products and know how to build experiences that help business customers achieve their goals. Join us in building amazing new ways that inspire the world to make their ideas a reality.

• Establish the strategic direction and product vision for our most complex problems, including the future of integrating AI based assistive tools into our business suite, while bridging the gap between vision and execution
• Be at the forefront of major design initiatives and broadcast the efforts of the design team across Pinterest
• Set and refine the design quality bar, in partnership with design leadership, through our principles and design system
• Be responsible for mentoring and helping grow talent within the team
• Represent Pinterest Design within the global design community, attending and speaking at conferences

What we’re looking for:

• A leader who prefers to lead by doing – you can’t resist the urge to practice your craft by rolling up your sleeves and work alongside your team to unlock creativity
• A respected designer and product thinker that has mastered their craft and cohesive product strategy, ideally a renaissance person with endless curiosity
• A mentor who is energized by growing others’ careers and knows how to motivate a team
• An inspiring communicator that represents creative work, builds trust and influences alignment of our creative vision across marketing, PR and product
• 12+ years with a track record of shipping inspiring well built experiences leveraging the latest technology (Gen AI experience is a plus)
• 4+ years designing advertising or other complex enterprise applications

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

#LI-BL5

#LI-REMOTE

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$204,754—$421,578 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Title: Regional Marketing Events Manager | Remote, USA

Location: Omaha United States

Job Description:

This position can be hired remotely within the continental U.S.

As the Regional Marketing Programs Manager, you will be the face of marketing to your region(s), devising and executing strategic marketing programs with cross-functional teams, impacting pipeline generation, and strengthening the Optiv brand.

This role reporting to the Senior Manager, Regional Marketing Programs, will be responsible for leading the strategy and execution surrounding Optiv’s regional marketing programs, which are leveraged as a lead generation tool for Optiv sales, services, and our partner community. This highly interactive and dynamic position works closely with Optiv’s Sales Go-To-Market team, Area Vice Presidents, Regional Sales Directors, inidual Account Managers, internal cross-marketing functions, and Optiv’s extensive partner community.

Their primary objective is to move accounts through sales pipeline and accelerate the sales cycle for prospects and customers through the execution of strategic marketing programs, as well as to ensure thorough coverage and penetration of the total addressable market (TAM) leveraging various marketing distribution channels.

How you’ll make an impact

• Identify and manage all appropriate regional marketing programs in a dedicated region(s), including but not limited to, Optiv-led strategic solution-focused roadshows, account-targeted programs, regional conferences and professional associations, targeted field activities, webinars, strategic roundtables, and partner events.
• Delegate logistical responsibilities to the regional marketing coordinator, including but not limited to researching and securing venue options, setting up online registration pages, registration reporting, invitation creation, shipping materials, auditing programs in NetSuite, onsite program execution etc.
• Collaborate with Marketing Program Leadership and the Demand Generation team to align global campaigns with supporting regional activities tailorable to each sales region.
• Responsible for developing, leading, and refining Optiv’s regional marketing strategy in assigned territories, and ensuring it aligns with overall company strategy and initiatives.
• Partner with Sales GTM team, AVPs and Regional Sales Directors to understand their business needs and create marketing activities that align with national objectives and regional goals and priorities.
• Communicate marketing initiatives, ongoing national campaigns, and upcoming marketing programs to regional sales leadership.
• Plan and execute strong, data-driven marketing activities and programs to drive pipeline generation and brand awareness in the region
• Manage marketing relationship with partner community including program collaboration, determining strategic partner involvement in programs, allocation of funding, and setting program expectations.
• Analyze investment, expected return, and overall feasibility of proposed activities, working with cross-functional marketing teams if additional resources are needed to meet program objectives.
• Evaluate feasibility of additional in-region opportunities for the sales team to engage with prospects and build pipeline.
• Work with sales GTM team and sales leadership to analyze partner involvement, and create strategies for partner participation throughout the year, as it aligns to Optiv solutions, and regional pipeline.
• Responsible for producing and managing program budgets, securing adequate partner funding, and tracking MDF to ensure there is no profit loss.
• Assess and create solutions to address challenges of the field team with professionalism and a can-do attitude.
• Leads conversation with sales teams to improve upon future marketing programs.
• Manage regional marketing programs calendar for assigned region(s).
• Responsible for securing partner funding to defray event costs, either directly with partner manufacturers or through distribution.
• Submit contracts and funding paperwork to technology partners.
• Ensure necessary documentation is uploaded into NetSuite to support MDF claims.

What we’re looking for

• 7+ years of professional, business marketing experience including event strategy, creation, and execution.
• Experience with developing targeted outreach marketing programs.
• Passion for field marketing and working with sales to generate pipeline and drive business.
• Ability to demonstrate leadership, creativity, and initiative.
• Excellent strategic thinking skills with ability to make data-driven decisions.
• Experience working with sales leadership and ability to influence others cross functionally.
• Strong work ethic operating with a sense of urgency, ability to multi-task, strong organizational, and project management skills, and a can-do attitude.
• Experience working in technology or cybersecurity a preferred.
• Experience writing external facing marketing correspondence that supports marketing programs, lead generation activities, and marketing communication efforts.
• Experience with Salesforce, Marketo, NetSuite, Domo, Splash, or similar integrated marketing tools is preferred.
• Bachelor’s degree with an emphasis in Marketing, Business, Communications, or English.

Salary Range Description

$80,300.00 – $107,500.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an inidual with a disability, veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

"

Moonvalley is building the next generation creative studio, powered by the most capable video and image foundational models in the world. We are creating the platforms where the first generative Super Bowl ads and Oscar winning movies will be created.

We're the most pedigreed team in generative AI, with top former Deepmind video researchers leading a research team as deep as any in the industry, product leaders who have built some of the best software products in the world, and an in-house Oscar-nominated movie studio. We've also raised $100m+ from world class investors including General Catalyst, Bessemer, Khosla Ventures & YCombinator.

Reporting to our CEO, we’re looking for a Head of Marketing to join our team and help scale our marketing efforts. This role is fully remote however we are seeking only US based candidates.

Responsibilities

Here are some examples of what you might work on as Head of Marketing at our company:

* Strategic Planning: Craft and execute marketing strategies that drive business growth and brand recognition.

Qualifications

The ideal candidate for this role should possess:

* Experience: At least 7 years in marketing roles within startups, with a proven track record in early-stage growth and scaling. Experience in taking a SaaS company from 0 to 1 is essential.

What we offer (compensation & benefits)

* Competitive salary and equity.

In our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.

If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.

This is a fully remote position with Moonvalley. We meet a few times every year, usually in London, UK or North America (LA, Toronto).

If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of sales, we encourage you to apply. We look forward to hearing from you!

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work

Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.

Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and career privacy policy for further information.

",

"

Moonvalley is building the next generation creative studio, powered by the most capable video and image foundational models in the world. We are creating the platforms where the first generative Super Bowl ads and Oscar winning movies will be created.

We're the most pedigreed team in generative AI, with top former Deepmind video researchers leading a research team as deep as any in the industry, product leaders who have built some of the best software products in the world, and an in-house Oscar-nominated movie studio. We've also raised $100m+ from world class investors including General Catalyst, Bessemer, Khosla Ventures & YCombinator.

Reporting to our CEO, we’re looking for a Head of Growth to join our team and help scale our marketing efforts. This role is fully remote however we are seeking only US based candidates.

Responsibilities

Here are some examples of what you might work on as Head of Growth at our company:

* Strategic Planning: Craft and execute marketing strategies that drive business growth and brand recognition.

Qualifications

The ideal candidate for this role should possess:

* Experience: At least 7 years in marketing roles within startups, with a proven track record in early-stage growth and scaling. Experience in taking a SaaS company from 0 to 1 is essential.

What we offer (compensation & benefits)

* Competitive salary and equity.

In our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.

If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.

This is a fully remote position with Moonvalley and we meet a few times every year, usually in London, UK or North America (LA, Toronto).

If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of sales, we encourage you to apply. We look forward to hearing from you!

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work

Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.

Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and career privacy policy for further information.

",

Social Media Assistant

Are you an organized, hardworking, and fun social media enthusiast? Want to use your skills to bring wisdom, inspiration, and motivation to the world? Do you love social media and have an understanding of the importance of community engagement?

Were looking for a talented Social Media Assistant to join our team. Weve helped tens of thousands of big-hearted dreamers use their unique talents to change the world, and this role will help us continue to broaden our impact and reach.

Your main responsibilities will be interacting and responding via messages and comments to our communities across social media platforms, and assisting with scheduling and posting daily content. You’ll play a key role in engaging with our community and keeping our social media presence vibrant.

What youll be doing in this role:

• Monitoring and responding to comments, messages, and mentions in a timely manner across all social media platforms
• Engaging with followers in a meaningful way to foster a sense of community and connection
• Interacting with external peer accounts to expand our brand presence
• Participating in relevant conversations and communities to enhance brand visibility
• Assisting with scheduling and publishing posts according to content calendar across multiple platforms
• Conducting regular research to stay updated on industry trends and best practices in social media marketing
• Updating weekly tracking spreadsheets with engagement metrics including views, likes, comments, and follows
• Collaborating with the social media team to create engaging social media content that resonates with our audience and aligns with brand messaging
• Other duties as assigned

This describes you SO well, its almost scary!

• You have direct experience engaging with online communities across social
• You love staying up-to-date with social media trends and best practices
• You love creating engaging social media content
• Youre an effective, clear communicator in all formats
• Youre practically always on time (or early) and strive to deliver ahead of deadlines
• You have excellent project management skills and are able to juggle multiple projects while communicating honestly about your timelines, challenges, and questions
• You do great work autonomously and as part of a highly collaborative team (youll need to do both here!)
• You do whatever it takes and the phrase thats not my job is not a part of your vocabulary
• Youre a born GO GETTER always looking for ways to add value, do better work, improve efficiencies, build others up, and make the world a better place
• Youre not afraid to bring new ideas to the table, even if theyre different from whats been done before, and you speak up when you notice opportunities for improvement
• You believe everything is figureoutable, and youre confident in your ability to find solutions when you hit obstacles
• Youre comfortable and even thrive in fast-paced environments where you learn something new every day
• Your experience includes working for a successful company or leader in the online world (not mandatory, but a plus)

As a part of our team, youll wear many hats and have the opportunity to help grow and shape the future of our company. The only limit is your drive, commitment, and imagination.

In an ideal world, you have:

• 1-3 years of social media experience
• Experience working with Instagram, TikTok, Pinterest, Twitter, LinkedIn, Facebook, and other social media platforms
• Understanding and interest in community engagement
• Interest in creating social media content
• Strong attention to detail
• A positive attitude and thrive in a fast-paced environment
• A curious, resourceful, and solution-oriented mindset
• You live and work in the continental United States

This position is not for you if:

• You dont really commit wholeheartedly to anything
• You dont like marketing or sales
• You think self-help is weird
• You have no sense of humor
• You dont live and work in the continental United States

The nitty gritty

• This is a full-time virtual position working with our virtual team. Youll have full autonomy over where you work, what you wear and which pet sits at your feet
• Paid medical and dental insurance, plus $1,500 HSA deposit
• Vision insurance
• Flexible Spending Account for health insurance and childcare
• 4 weeks company closure time off (exact dates determined by company)
• 10 days PTO
• Paid holidays
• 5 sick days
• 3 personal holidays to use as you choose
• 401(k) with company match and profit sharing
• Paid parental leave
• Colleagues who will make you laugh and support you every step of the way

About Marie Forleo International

Marie Forleo International is a digital empire founded by #1 New York Times bestselling author and one of the most sought-after motivational coaches in the world, Marie Forleo. Our mission is to give people the tools they need to change their lives. We do this through our award-winning show MarieTV, The Marie Forleo Podcast and our online training programs like B-School, Time Genius and The Copy Cure.

We believe in the power of personal growth, laughter and life-long learning. Our motto is everything is figureoutable, and were dedicated to helping millions of big-hearted dreamers use their gifts to change the world.

We hire people who are motivated by our mission and passionate about creating positive change. Our team is remotely distributed; we care more about your work-ethic and attitude than your location.

At Marie Forleo International, we believe that having a team of erse backgrounds and voices working together will enable us to create innovative experiences that improve the way people live, learn, communicate and grow. Were proud to be an equal opportunity employer and we firmly believe that our work is best when everyone feels free to be themselves.

Marie Forleo International is an equal opportunity employer. We firmly believe that our work is at its best when everyone feels free to be themselves.

Title: Corporate Customer Success Manager

Location: Remote

Job Description:

About the role

Apply if you’re excited to:

• Work in a collaborative team environment, sharing best practices, insights, and learnings across the CSM team
• Drive PetDesk product adoption and customer satisfaction through targeted and consistent communications, establishing yourself as a trusted advisor to veterinary owners and practice managers
• Apply critical thinking and data analytics to proactively manage and address customer success issues throughout the customer lifecycle
• Understand and document customer requests, engaging appropriate resources in support and product as needed
• Develop and implement tailored communications that provide continuous value to your clients, ensuring retention and driving long-term growth
• Maintain an ongoing cadence with customers to report on critical metrics and highlight the value of PetDesk
• Assist with planning and facilitating group webinars on curated topics

About you

• 2+ years of experience in a Customer Success role (veterinary industry experience a plus)
• Experience in both high-touch customer success and digital engagement (Totango experience is a plus)
• Innovative, always open to new ways of doing things, and delivering daily customer excellence
• Tactful and poised under pressure when solving problems and tackling significant challenges
• Thrive in cross-functional collaboration and teamwork
• Commitment to thorough and timely responses to inbound customer questions and inquiries
• Curious about customer trends; interested in utilizing data analytics to strategically plan communication campaigns targeted to the segment and customer life-cycle stage
• Experience with Salesforce, a CS tool, or automation tools is a plus, as well as PetDesk or similar

Benefits & Perks

• Medical coverage for employees and dependents (80-90% covered by employer)
• Employer HSA contribution with HDHP
• 401(k) match up to 3.5%
• Dependent Care Flexible Spending Account (FSA)
• Dental & Vision coverage available
• Basic Life and AD&D Insurance
• Short and Long Term Disability
• Flexible Time Off & 13 Paid Annual Holidays
• Paid Parental Leave
• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
• $250 Annual Stipend for Learning and Development

Annual base salary

Pay Range

$68,000 – $80,000 USD

Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally.

We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California

Senior Customer Success Manager

Full time

job requisition id

R0049984

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

This person will participate as a collaborative member of the Customer Success team and would be responsible for proactive communication with our customers. This includes, facilitating business reviews, annual renewals, and professional service opportunities. The Customer Success Manager functions as our customers’ trusted advisor and helps identify opportunities for continued success with MineralTree. The ideal candidate is one who is passionate about solving customer needs, simple and effective communications skills via phone and email, and able to set customer expectations. As the voice of the customer, you will also partner with our service, sales and product teams to share insights and feedback. Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.

What Part Will You Play?

• Ensure customer retention through proactive customer service and demonstrable value of MineralTree
• Increase company revenue through identifying and developing opportunities to upsell with customers
• Develop and maintain long-term business relationships with clients to drive advocacy
• Collect customer requirements and feedback to relay to the product team
• Work to achieve optimal customer health and log all relevant data points to assist in reporting and forecasting
• Showcase newly released features, maximize the usage of relevant features with customers
• Understand customer and system problems, and provide solutions to the customers
• Support ongoing projects to identify the right tools and processes for customer success as an organization, providing original thought and suggestions
• Support fellow team members to develop and work together to provide the ultimate customer experience

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor’s Degree
• Relevant Experience or Degree in: Degree in Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree
• Typically Minimum 10 Years Relevant Exp
• Experience in client facing roles and/or financial industry.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge – Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level.
• Job Complexity – Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external.
• Supervision – Acts independently to determine methods and procedures on new or special assignments.
• Communication Skills – Oral and written. Ability to develop and conduct presentations.
• Collaboration Skills – Collaborate with internal and external audiences to solve problems.
• Customer Service Skills – Aligns client needs with internal solutions.

The position listed in this requisition is ineligible for the referral bonus award program

This position is eligible to be considered for remote hiring anywhere in the USA

#LI-Remote

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Customer Lifecycle Marketing Manager

About OpenSesame

OpenSesame’s mission is to help develop the world’s most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world’s top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (thousands of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we ersify the ways we drive revenue. We’ve expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

We have a high-performing marketing team and it’s time to add a position to build out customer marketing. This role is inclusive of advocacy as well as driving pipeline from customer expansion.

Performance Objectives:

30 days:

• Gain a comprehensive understanding of OpenSesame’s customer base, product offerings, and current marketing strategies. Complete onboarding and initial training on customer advocacy work in progress and marketing campaigns. Learn the 2H customer retention forecast and identify the key metrics for customer lifecycle marketing success. Establish initial relationships with key stakeholders in sales, product, and customer success teams. Learn about new products in the roadmap, and understand their value proposition for existing customers. Take over our product reviews program.

60 days:

• Perform customer segmentation analysis to understand the health and composition of the customer base. Learn customer onboarding and quarterly review processes. Attend meetings of each type. Review and analyze customer calls for trends issues. Learn how customers prove value and begin work on a framework to help them analyze and communicate their impact.
• Identify top customers for case studies and other advocacy work. Formalize a customer referral program and take over the “follow the champions” campaign to drive new business.
• On the advocacy side, start 2025 tactics for securing speaking engagements and awards. Build out the customer communications side of product launches. Build personal relationships with at least 10 customer accounts, collaborating with our customer success team. Take over the customer feedback group and recommend ways to improve it. Take over the customer newsletter and suggest ways to improve it.

90 days:

• Develop and present a detailed customer marketing plan inclusive of advocacy and customer expansion. This includes recommending new customer facing content to complement and enhance current customer communications. Work with customer success operations on the content and new processes for a digitally-led customer journey.

120 days:

• Begin work on a value framework to help our customers show the value of working with OpenSesame, leveraging the work already done with our customer success team. Develop an additional plan for a 2025 new user conference, outlining key objectives, themes and topics, including location and format recommendations based on customer segmentation.

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about that as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume.

We are looking for specific examples from your previous experience that proves you can do this job successfully. We want you to advance your career and are looking for someone who will be excited by this challenge, knowing they can lean on the leadership team around them for growth.

Location: This position can be based anywhere in the US. We operate as a remote-first company, and invest in all-company meetings several times a year.

Performance Driven: We’re looking for self-starters with a track record of delivering excellent results, but we’re highly selective about who we hire. We don’t focus on typical job requirements, instead, we’re interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: The pay range for this position is generally between $125,000-$140,000 per year and depends on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

About usFounded in 2015 with the mission to protect the open economy, OpenZeppelin is the world leader in securing blockchain applications and smart contracts. Its bedrock open source Contract Libraries are a public good and industry standard for smart contract development. OpenZeppelin’s professional expertise, unified with the Defender developer security platform, integrates through clients’ development lifecycles, so teams can plan, code, audit, deploy and operate projects faster and more safely.Please note: Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.The Product Team ❤️Our product team is responsible for the strategy, planning, launch, and adoption of the different OpenZeppelin products. This role will be focused on adoption and helping developers thrive using our OSS Contract libraries, Defender, and the full OpenZeppelin stack. It will require experience and skills in go-to-market and developer relations, as well as product management.The Product team works closely with all the functions in order to achieve our goal of protecting the open economy by enabling developers and companies to securely code, audit, deploy, and operate smart contracts. We put a strong emphasis on user experience and analytics, and we love to experiment!What you'll be doing* Market Analysis & Strategy Development: Conduct comprehensive market research to understand our target audience's needs, and craft strategic marketing plans to increase adoption and engagement.* Content Creation & Messaging: Develop compelling content, guides & tutorials, and messaging that clearly communicates the value proposition and features of OpenZeppelin's Defender platform and Open-Source Contracts libraries to a technical audience, including developers and security professionals.* Go-to-Market Execution: Work with the product team to plan and execute go-to-market strategies for new features and updates, working closely with product, sales, marketing, and engineering teams to ensure successful launches.* Community Engagement & Growth: Engage with the developer and blockchain communities through social media, forums, and events to build brand awareness, foster relationships, and gather feedback for product improvement for our users to be successful.* Performance Measurement: Track and analyze marketing campaign performance and product usage data to inform future marketing strategies and product development decisions.* Cross-functional Collaboration: Serve as the marketing lead in cross-functional teams, ensuring alignment between product development and marketing efforts to meet business objectives.You have* Relevant Experience: 3-5 years of experience in product marketing in the technology or blockchain industry, with a proven track record of successful marketing campaign execution and product growth.* Technical Proficiency: A strong understanding of Web3 technology, smart contracts, and development tools. Familiarity with OpenZeppelin Contracts and Defender is a plus.* Strategic Thinker and Data-driven Mindset: Ability to develop strategic marketing plans based on market research and addiction to data analysis, with a keen eye for identifying growth opportunities.* Content Creation Skills: Exceptional writing and content creation skills, with the ability to craft blogs, guides & tutorials, and compelling messages for a technical audience.* Self-Motivated: As a potential first marketing hire, you must be self-motivated, able to work independently, and comfortable taking initiative in a fast-paced startup environment.* Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with the community.Nice to have* Hands-on experience in Web3, specifically smart contracts development.* Experience working in early-stage fast-moving start-up.* Working for a Web3 security company or a Web3 developer tooling product.Logistics:Our interview process takes place on Zoom and tends to consist of the following stages:* Talent Call (45 mins)* Hiring Manager Call (45 mins)* Team Interview (45 mins)* Leadership Interview (30 mins)* Paid work test (Lasting up to 5 days)* Reference checksPlease let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance.Benefits* Company in-person gatherings in different locations around the world 😎Fully remote work 🌎* Flexible time off 🏝Paid parental leave for primary or second caregiver 💙One time work-from-home equipment stipend of up to $500 USD 🪑Co-working (up to $250/month) 👩‍💻Medical coverageAnnual Learning & Development budget 🧠Referral programWork with a global team in a fast-growing industry 🚀At OpenZeppelin, we are an equal opportunity employer and we value different perspectives. We are committed to building a erse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!#Salary and compensation

About Cleo:At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.Title: Senior Product ManagerCleo is excited to be hiring a new Senior Product Manager. In this role, you will be the go-to person to intimately understand the member, client and business needs. You will be responsible to create buy-in for the product vision both internally and externally, and translate that vision into detailed requirements via jira stories. With best-in-class member experience being the center of your decisions, you will be responsible to execute your product ideas with a team of engineers, track outcomes, and continuously iterate using the SAFe agile framework. In this role, you will focus on aspects of our in-app core member experience including content, scheduling, and support plans. You'll be working closely with colleagues across Engineering, Commercial, Operations, Data Science, Design, and Marketing to bring your ideas to life. This role reports to the Senior Director of R&D.Key Responsibilities:* Take responsibility for all aspects of the product – know the details of how the product works, the competitors, the company priorities, and the tasks to be done* Work closely with customer success, engineers, designers marketers, data analysts, designers, and other business stakeholders to define, prioritize, and execute against a product roadmap that inspires and supports company goals and objectives* Drive quick-to-market product delivery with engineering teams* Live in the metrics and analyze user behavior to inform the success of products* Own prioritization frameworks including running estimate and planning to commit to, and communicate, product roadmaps* Forming data-driven hypotheses, define tests, get feedback on experiment designs, conduct A/B tests, document constraints and limitations, and draw insights from resultsTo be successful in this role you may have:* Demonstrated success defining and launching excellent products that drive great customer experience* A passion for jumping deep into data and the ability to run experiments to quickly test hypotheses* Demonstrated analytical skills, including the ability to summarize findings and propose recommendations* Skill at partnering cross-functionally across an organization* Strong leadership, customer engagement, organization, team influence and interpersonal skills* Strong understanding of prioritization frameworks and the ability to estimate the opportunity size for each initiative* Strong communication skills and intuition for communication strategy at every level - within teams, within the company, to users, and other audiences* Background in and/or passion for working in health services related to women’s health, maternity, or childcare* Willingness to roll up your sleeves and tackle something hands-on#LI-RemoteWe don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.Pay Transparency: For New York and California, the base salary range for this position is $170,000 - $190,000 annually. Outside of those states, the base salary range is $153,000 - $171,000 annually. In addition to a base salary, Cleo offers the following benefits: health insurance (medical, dental, and vision), 15 paid holidays, 5-day winter break, unlimited flexible vacation time, sick time, 16 weeks paid parental leave, 401(k) plan, disability insurance, life insurance, wellness perks, and more. You must be based in the U.S. and authorized to work in the U.S. without employer sponsorship. Please be advised that Cleo does not provide employment-based visa sponsorship for this position at this time.Cleo is currently accepting applications from candidates residing in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. SF FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #Salary and compensation

About us

Arrakis aims to disrupt the current market-making industry by providing the infrastructure to enable every project in the world that wants to launch a token to benefit from non-custodial, trust-less, and automated on-chain market-making strategies. We believe in a world where every organization, from a small startup to a large enterprise, will be tokenized and traded on-chain. For this world, Arrakis is building the tools to create the necessary liquidity to enable this token economy to rival and out-compete the traditional financial industry.

The role

As the Head of Content, you will lead Arrakis’s content strategy, campaigns, and content partnerships to establish Arrakis as the #1 onchain market marker. You will be the sole custodian of the Arrakis brand in the digital space, owning the brand narrative across erse channels ultimately growing brand awareness, sentiment, and relevance among target audiences.

What you’ll accomplish:

• Strategize and execute Arrakis’ narrative and content-publishing plan to create a unique, powerful, and consistent brand voice that positions Arrakis as #1 market maker
• Create content both long-form that effectively communicates the value of our products increasing awareness, retail sentiment, and demand, working closely with engineers, the design team, and other stakeholders
• Continually analyze digital media metrics, competitors, and market narratives to identify growth strategies, leading a dynamic and responsive content plan.
• Identify and source the high impact content partnerships (KOLs, podcasts, media) that we can leverage to amplify our messaging, reach new audiences, and expand into new communities
• Lead partnership announcements and strategic public relations initiatives to amplify brand presence and cultivate positive media relationships
• Live and breathe crypto Twitter and Discord; always on top of the industry trends, the competitive landscape and customer needs to ensure our market narratives remain relevant and effective

Requirements

Our ideal candidate has:

• 3+ years experience in leading content or marketing roles at a high-growth tech startup, preferably in web3 with a focus on DeFi
• Proven ability to use social media to build communities at scale, with experience in everything from high-quality blog posts, explainer threads, product marketing, memes
• Excellent copywriting skills and ability to develop and adapt tone of voice for various target audiences with deep understanding of social media platforms, especially Twitter, Discord and YouTube
• Experience or strong curiosity in running web3 native campaigns, tactics and utilizing web3 native marketing tools.
• Exceptional communication and collaboration skills
• Enthusiasm, an exceptional work ethic, a self-starter attitude, and a belief in the mission of Arrakis

This position carries significant leadership responsibilities, we seek a candidate capable of assuming ownership of the entire process, encompassing strategic planning through to external facing content creation and execution.

Benefits

Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin, and San Francisco supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.

What we offer:

• Competitive salary + performance-based compensation
• Generous SPICE token package
• Remote work
• Chance to travel the world to go to exciting events, connecting with key industry players
• Join amazing in-person offsites all over the world

Customer Marketing Specialist

Remote

Full Time

Mid Level

Join our dynamic team as a Customer Marketing Specialist, where you will take ownership of all content, production, communications, and community management in the post-sale ecosystem. Your mission is to drive revenue through customer engagement, advocacy, and strategic marketing initiatives, ensuring our customers not only stay but thrive and grow with us.

Goals

• Revenue Generation: Increase revenue by driving customer expansion from initial purchases to additional licenses and features. Encourage customers to scale from 1-2 licenses to dozens.
• Advocacy: Enhance the customer experience to generate reviews, testimonials, case studies, and referrals, creating a self-sustaining growth loop.
• Value Addition: Provide exceptional value through education, training, and content, becoming the trusted advisor for industry best practices beyond our services.

Key Responsibilities

• Customer Communications: Develop and manage intelligent, tailored communication strategies addressing customer feedback, product updates, billing, pricing, events, and trainings. Ensure all communications make our customer base happier and more engaged.
• Community Management: Moderate and engage the customer community through Botkeeper University. Create and manage content such as certifications, training materials, and general announcements.
• Advocacy Campaigns: Implement targeted advocacy campaigns to leverage customer satisfaction for reviews, testimonials, and case studies. Reinvigorate past successful initiatives and scale them.
• Data-Driven Content Strategy: Analyze knowledge base and support ticket data to identify content gaps. Develop and update knowledge base articles, landing pages, emails, and webinars to address common customer issues.
• Cross-Functional Collaboration: Work closely with sales, product, customer success, and other customer-facing functions to ensure alignment and enhance the overall customer experience.

Opportunity Highlights

• Customer Journey Management: Oversee the customer journey from acquisition to advocacy, aligning marketing efforts to drive product adoption, increased utilization, and value realization.
• Customer Engagement: Build and maintain strong connections with customers to ensure ongoing value and success throughout the relationship lifecycle.
• Content Development: Partner with the content team to create materials that increase customer engagement, including case studies, references, and customer speaker programs.
• Digital Integration: Collaborate with the digital business team to create usage-based triggers and corresponding messaging.
• Performance Tracking: Monitor performance against quarterly pipeline targets and recommend additional campaigns or programs as needed.

Skills & Qualifications

• Educational Background: Bachelor’s degree in marketing, business, or communications; MBA preferred.
• Experience: 3-10 years in marketing, with a strong preference for SaaS and B2B experience, particularly in customer marketing.
• Marketing Expertise: Data-driven approach to marketing with the ability to translate software capabilities into business benefits.
• Content Creation: Proven experience in developing customer messaging and translating data into compelling stories.
• Campaign Execution: Experience in creating and executing marketing campaigns that drive customer engagement and advocacy.
• Collaborative Skills: Ability to work effectively with internal cross-functional teams and external customers.
• Customer Focus: Strong orientation towards customer success and engagement, with the ability to communicate professionally with senior executives.
• Global Mindset: Proven ability to partner with regional marketing teams in a matrixed environment.
• HubSpot Tools: Experience preferred

Personal Qualities

• Passionate about customer service and relationship building.
• Strong interpersonal and communication skills.
• Creative and strategic thinker.
• Analytical with a focus on marketing effectiveness and ROI.

Growth Opportunities

• Potential career paths include Director of Customer Marketing, Director of Advocate Marketing, or roles in Customer Success and Marketing leadership.

Join us to make a significant impact on our customer relationships and drive our post-sale success. Apply now to become an integral part of our marketing team and help us build stronger connections with our customers.

About Botkeeper:

Botkeeper provides bookkeeping to businesses using a powerful combination of skilled accountants and automated data entry through the use of machine learning and AI. Our clients receive 24/7 accounting and support as well as incredible insight into their financials with beautiful dashboards and unlimited reporting. The platform easily integrates with a client’s bank accounts, credit cards, HR system, and POS system, and makes appropriate entries and adjustments to their QuickBooks Online accounts, providing businesses with a 24/7 AI-driven Botkeeper.

Botkeeper Benefits:

We offer unlimited PTO, competitive compensation and healthcare, remote work, and 12 weeks of paid parental leave. Additional benefits include company retreats, incredible opportunities for career growth, continued professional education, and collaboration with our team of smart, supportive colleagues.

Equal Employment Opportunity Statement:

Botkeeper is proud to be an Equal Employment Opportunity employer and we encourage all to apply to join our team! We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, military or veteran status, disability, or any other applicable characteristics protected by law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Senior Director, Digital Customer Engagement

United States

Customer Success

Full-time- Remote

Remote

As Articulate’s Sr Director of Digital Customer Engagement, you will be responsible for building and executing the technology-assisted strategy for customer motions across the post-sales journey from onboarding through expansion and renewal. This Sr. Director will create a cohesive workflow across Articulate’s digital platforms including customer success, community and marketing automation.

What You’ll Do:

• • Increase customer engagement, adoption and retention rates through innovative programs and strategies
  • Hire, coach and lead a team of high-performing account managers and digital engagement specialists
  • Build scale programs that span 1:many, 1:few, and digital-led motions supporting multiple customer segments
  • Ensure digital programs align with the overall business strategy by mapping desired outcomes to business metrics
  • Develop and build a digital customer retention strategy that centers Articulate’s 1.4M member Community to support long term loyalty and uncover expansion
  • Engage regularly with the Articulate community and the broader L&D community via posts, webinars, event participation and more.
  • Collaborate with cross functional partners across revenue, enablement, operations and engineering to drive customer retention and expansion
  • Build adoption heat maps to determine adoption health in existing customer base
  • Own team’s performance metrics and be responsible for guiding them to meet and exceed their goals.
  • Own the renewal forecast for your segment, reporting metrics to senior leadership weekly and reporting on renewal trends quarterly
  • Serve as an escalation point for complex customer issues
  • Partner with VP of Customer Success to refine processes, systems, and resources to deliver value to our customers, the team and the business.
  • Support VP in special projects, as assigned

What You Should Have:

• • 8-12 years of experience in sales, customer success, customer training, or account management in a fast-growing SaaS environment
  • Prior experience of managing offshore and onshore teams
  • Prior experience with Articulate products, specifically Storyline and Rise
  • Demonstrated ability to navigate complicated processes and integrate multiple technologies into a cohesive solution
  • Ability to successfully build cross-functional partnerships to deliver on business goals
  • Strong understanding of customer success industry and trends alongside learning and development industry and trends
  • Proven track record of success in identifying customer needs and implementing solutions in a SaaS environment
  • Experience utilizing metrics to make data-driven decisions
  • High level of business acumen and ability to communicate effectively with internal stakeholders
  • Ability to influence cross-functional leaders through gaining buy-in, negotiation, and consensus-building
  • History of improving processes, methodologies or programs that improve team & business performance
  • Excellent organization, project management and time management skills
  • Experience with customer success, account management, community, CRM, BI and marketing technology such as Salesforce, Gainsight, Looker, Marketo

$178,900 – $268,300 a year

The pay range for this position is $178,900 to $268,300 for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.

GitLab is hiring a remote Business Development Representative (AMER). This is a full-time position that can be done remotely anywhere in North America.

GitLab - A single application for the entire DevOps lifecycle.

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.About the RoleAs a Sales Engineer at WalkMe you will act as the conduit between sales and delivery to translate customers' business vision and strategy into solutions, and guide the technology evaluation part of the sales process. You will work with our most strategic clients, and demonstrate a passion for understanding their needs and expressing the value of WalkMe's products and solutions in meeting those needs. Lastly, you will report to the Director of Sales Engineering.Location: Mumbai/BengaluruWhat You'll Own* Collaborate closely with the Account Executive to articulate and demonstrate the unique value proposition of WalkMe's solutions, ensuring alignment with customer objectives and guiding them through technical evaluations to validate how our offerings meet their strategic goals.* Support the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.* Develop strong technical relationships within the various customer teams, acting as a trusted advisor.* Communicating the value of WalkMe products through many mediums, including phone, presentation, and live/online product demonstrations.* Manage technical POC's both onsite and offsite.* Collaborate on and present custom product demonstrations to support the sales cycle.* Aggregate feedback from customer meetings and be able to convey that to product management and Engineering* Speak at field events to both the technical and non-technical.* Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.What You Need to Succeed* 7-12 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, sales engineer, functional / technical consultant.* Examine, interpret, and articulate complex technical information to audiences of varying technical levels.* Experience work with CRM systems, notably SFDC.* Experience building and presenting demo environments for customers at all levels - engineers to C level executives.* A deep understanding of enterprise technologies and business context.TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. #Salary and compensation

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale.  Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.Role Summary:We are seeking a seasoned Performance Marketing Manager with a deep understanding of the SaaS landscape, particularly within the US market. The ideal candidate will have extensive experience in ABM campaigns, coupled with proficiency in leveraging platforms such as LinkedIn Ads, Google Ads, and other ABM tools.Key Responsibilities:* Develop and execute performance marketing strategies tailored to drive user acquisition, engagement, and retention.* Oversee and optimize ABM campaigns on a global scale, ensuring alignment with company objectives and target audience segments.* Manage and allocate budgets effectively across various marketing channels to maximize ROI.* Collaborate closely with the sales and product teams to align marketing efforts with business goals.* Analyze campaign performance metrics, identify trends, and provide actionable insights to enhance marketing effectiveness.* Stay updated with the latest trends and best practices in performance marketing, SaaS industry, and ABM strategies.Requirements:* Bachelor's degree with a Minimum of 7 years of overall marketing experience with at least 5 years in the SaaS industry.* 3+ years of hands-on experience managing marketing initiatives targeting the US market.* Proven track record of successfully executing ABM campaigns on a global scale for a minimum of 4 years.* Expertise in LinkedIn Ads, and Google Ads, and proficiency in other ABM tools.* Strong analytical skills with knowledge in GA4 and Lookerstudio.* Understanding SEO best practices is a plus.Perks & Benefits :* Remote first culture.* Home office Infra Allowance.* Industry-leading compensation and benefits.* Premium Healthcare/Wellness benefits for Employee and Family.* Open culture and working with a young and dynamic team.* Career advancement opportunities.* Generous vacation policy leading to great work life balance.#Salary and compensation