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Title: Customer Success Executive, Corporate – Remote

Location:

• Frisco, Texas, United States of America
• Eagan, Minnesota, United States of America

Full-time

Job Description:

Customer Success is not only a function or a team at Thomson Reuters, but also our reason for doing business. We measure our success based on that of the prioritization of our customer needs and goals. The relationship that we create with our customers determines the future benefits for both, the customer, and our company.

The ONESOURCE Customer Success Executive (CSE) for Corporate Large Accounts will be responsible for customers within our Indirect Tax line of business. The CSE will participate in a certified virtual on-boarding program to learn the respective specialized product lines, as they acquire their book of business. The CSE will be responsible for the developing a specific Success Plan for each customer that aligns customer objectives with Thomson Reuters suite of offerings and be able to quantify revenue retention and upsell. This is a growth opportunity for anyone willing to lean into a new way of working and create best practices using strong business acumen and problem solving skills.

Remote based position – can be based anywhere in the US.

About the Role:

In this opportunity as a Customer Success Executive, you will:

• Understand “what success looks like” for our customers and partner with them to define their business outcomes in the context of their technology ecosystem.
• Tracking customer health – Identify, track, and escalate components of our customer health; raise critical customer concerns internally and mobilize resources to resolve issues. Monitor usage data, health gauges and growth opportunities to build useful insights and strategically adjust when needed
• Growing value – Assess the maturity of deployed offerings and functionality to make recommendations for improvement. Work closely with the commercial teams to activate those opportunities
• Drive Customer value: Ensure customers derive maximum value from their investment and collaborate with other Thomson Reuters partner teams that result in retention, growth, and education, tailored to their workflow
• Leverage Technology: Leverage technology tools (e.g., Gainsight and Salesforce) to keep all client information updated, manage team pipeline, and forecast financial projections accurately
• Present: Lead business plan presentations of your book of business which include planning, preparation, and execution of how to maximize efficiency, retention, and growth within your customer base

Key Deliverables

• Optimize relationships with enterprise customer accounts
• Delivery on financial targets and customer experience objectives (e.g., client renewal rate and value growth through increased customer adoption)
• Forecasting monthly renewal and growth targets
• Analyze market and competitor activities
• Liaise between the customer and Thomson Reuters teams such as, professional services, technology, customer support, and product management, as needed

About You:

You’re a fit for the role of Customer Success Executive if you have:

• 8+ years of professional experience in Accounting or US Taxation, with a minimum of 3 years’ experience in client management
• 4-year college degree or equivalent experience
• Experience in ONESOURCE™, Gainsight and Salesforce, a plus
• Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications, a plus
• Experience working in and around cloud software solutions and cloud delivery models
• Strong business acumen and communication skills; can manage a customer journey, conflict resolution and problem-solve

#LI-TK1

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, ersity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.

Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. The target total cash compensation range for the role in any of those locations is $101,500 – $188,500. The target total cash compensation range in other locations may vary. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an inidual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

This job posting will close .

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate ersity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on ersity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified iniduals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

Title: Customer Success Manager

Location: Remote (United States)

Job Description:

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

We’re seeking an experienced Customer Success Manager to lead and drive impact for our customers across the United States. The Customer Success motion at Higharc is very high touch, with weekly meetings across multiple stakeholders, with a need for strong project management – externally and internally. Each CSM has between four and eight accounts, with each being a high-value, production homebuilder, often with multiple years to build deep value. The ideal candidate will be responsible for driving adoption, securing business impact, and ensuring renewals and expansion for our homebuilders.

About the job:

• Creating & Achieving Joint Objectives: Provide consultative experience to define mutual objectives and make recommendations on the best path to adopt the Higharc solution across all customer departments and understand and inherit the Success Plan from Sales and continue to evolve it to meet the customer’s needs.
• Customer Retention & Renewals: Proactively engage with clients to identify opportunities for product adoption, expansion, and overall satisfaction, as well as collaborate with teams to ensure timely renewals and address any potential challenges.
• Project Management: Drive urgency in internal and external project management to ensure successful implementation and deployment of Higharc solutions and collaborate with cross-functional teams to address customer needs and challenges during escalations.
• Product Usage Understanding: Gain an in-depth understanding of how Higharc’s product positively impacts various personas within the customer’s organization, effectively communicate the benefits of using the Higharc product and provide clear training, while providing insights to the product team for continuous improvement based on customer feedback.
• Strategic CustomerQuarterly Business Reviews :Lead strategic QBRs with key customers to review performance, discuss future goals, and identify opportunities for improvement and expansion.
• Value Proposition: Effectively articulate the value proposition of Higharc, showcasing how our solutions meet the unique needs of each customer.
• ROI Measurement: Develop and implement metrics to measure the ROI of Higharc’s solutions for each customer and analyze data and provide insights to help customers maximize the value of their investment.
• Customer Travel: Be willing to travel up to 25% to visit key customers, understand their business environment, and strengthen relationships.

About you:

• Strong project management skills with a focus on driving urgency and achieving successful outcomes.
• Excellent communication skills, with the ability to convey complex concepts clearly and effectively.
• Familiarity with the AEC industry or Vertical SaaS is preferred.
• Ability to understand and communicate technical concepts to both technical and non-technical stakeholders.
• Track record of successful customer relationship management and achieving high levels of customer satisfaction.
• Proficiency in forecasting renewals and assessing expansion opportunities, along with experience in managing these processes.
• Experience collaborating with Product teams to shape new product features, understanding the critical path of value delivery, and effectively managing customer expectations around product development.
• Adaptability and a willingness to thrive in a fast-paced startup environment.

Higharc has been remote-first since our founding in 2018. We offer flexible hours so that you do your best work without missing out on life. Higharc offers competitive salaries with significant equity in a fast-growing, well-funded company. Personal healthiness is an important value for us – we provide comprehensive medical, dental, and vision coverage with unlimited PTO, and meaningful maternity/paternity leave. You’ll also have access to other big-company benefits like short and long-term disability plans and a 401k. Haven’t worked remotely before? We provide a stipend to help you create the ideal home-office.

Senior Marketing Manager I, Paid Social

US Remote

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

Our Paid Marketing team is looking for a highly analytical marketer who moves fast and delivers quantifiable results to join our Performance Marketing Team. As a Sr. Marketing Manager, Paid Social, you will be the owner of our Paid Social program leading our approach on Meta, Snapchat, TikTok, and Pinterest. You will build and define our short-term and long-term strategies for our Paid Social channels while being responsible for managing the day-to-day execution and optimization for each channel. You will be the primary POC in partnering with the Platforms and our internal measurement and analytics teams for Paid Social programs. You will be responsible for planning and executing performance (and integrated) campaigns with the primary objective of acquiring new Instacart customers. You will be responsible for working with, and reporting to, senior leadership on a weekly basis on the status and performance of key paid marketing and growth programs. This is an incredible opportunity to make a significant contribution to the Marketing team at Instacart and to have a large impact on overarching company goals.

About the Team

Performance Marketing accelerates top line business growth by driving highly qualified traffic to Instacart properties via Paid, Owned and Organic channels, as efficiently as possible. We promote growth across each stage of our customer lifecycle by leveraging our earned channels (Email, Push, In-App, etc) as well as paid and digital channels (SEM, Paid Social, Connected TV, etc).

About the Job

• You will be responsible for developing the strategy of each Paid Social network based on its own unique capabilities building a roadmap of campaigns with different objectives to drive demand and customer acquisition for Instacart across Meta, Snapchat, TikTok, and Pinterest.
• Execute campaigns end-to-end, including but not limited to: campaign ideation, budget allocation, creative development, campaign builds, ongoing management/monitoring, goal pacing, optimization, and reporting.
• Optimize and monitor campaign performance continuously; drive rigorous and iterative experimentation roadmaps across elements such as creative, targeting, ad formats, bidding strategies, landing pages, etc.
• Work closely with Data Science, Marketing Analytics, and MarTech on measurement, attribution, incrementality testing, capability requirements and measurement.
• Collaborate with internal teams and external parties to monitor and optimize campaigns based on daily, weekly, and monthly performance data and marketplace trends.
• Effectively communicate channel performance and test learnings to the broader marketing team and relevant stakeholders including senior leadership.
• Deliver against aggressive growth goals across a suite of metrics (CPA, ROI, ROAS, etc).
• Partner with our Brand Strategy and Creative teams to develop engaging, thumb-stopping, performant creative that both drives efficient growth and concurrently builds brand equity.

About You

Minimum Qualifications

• 8 years of total experience at least 5 years of hands-on-keyboard experience managing paid social campaigns across major platforms
• App-specific marketing experience with at least 3 years of experience running performance marketing for app-based brands (e.g. app install campaigns)
• A deep understanding of the technical implementation of performance marketing: Conversion APIs, pixels, MMPs, SKAN, SDKs, product feeds, etc.
• A strong analytical mindset with deep knowledge of attribution systems, AB testing, and incrementality.
• Expert in developing and scaling iterative testing roadmaps across creative, targeting, etc.
• Strong verbal and written communicator; can engage seamlessly across both technical and creative teams, as well as with leadership
• Proven track record of using qualitative and quantitative data to develop actionable insights and detailed understanding of cross-channel attribution.
• Data driven with strong analytical problem solving skills with a proven track record of using data to make decisions and ability to evaluate and optimize toward key business outcomes in terms of LTV, ROI, CPA etc.
• Bachelor’s degree

Preferred Qualifications

• Prior experience working with large product catalogs (1M+ SKUs)
• Knowledge of Meta Business Partners (Smartly, ActionIQ, etc)
• Experience working in the on-demand economy
• SQL experience
• Experience in a startup or high-growth company

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$167,000—$185,000 USD

WA

$160,000—$178,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$153,000—$170,000 USD

All other states

$139,000—$154,000 USD

Social Media Manager

at Crystal Dynamics

Remote/Flexible – United States

Crystal Dynamics is constantly seeking the best gaming talent worldwide to add to our 30-plus year legacy of game development creating new and iconic franchises. We are committed to making great games with great people and living the dream while doing it.

Benefits for our regular full-time positions include, but are not limited to, a competitive regional salary, 100% employer-paid medical, dental, and vision insurance options, professional development reimbursement, flexible hybrid on-site/off-site work opportunities, 12 company paid holidays, plus additional paid days in December when the studio is closed for holiday break, and the ability to accrue additional paid time-off.

Join us and shape the future of an amazing studio culture committed to creating award-winning franchises like Tomb Raider, the next Perfect Dark, and more!

We are looking for a dynamic and experienced Social Media Manager to join our team at Crystal Dynamics. In this role, you will be responsible for developing and executing social media strategies, engaging with our audience, and ensuring our social media presence aligns with our brand values and goals.

As a Social Media Manager, you will:

• Develop and implement social media strategies and create content for different platforms.
• Publish and post content provided on X, Instagram, Threads, Facebook, and TikTok.
• Categorize and tag content in the social media publishing dashboard.
• Ensure the use of best-practice accessibility features in all posts.
• Conduct optimized asset audits to leverage unique platform algorithms and features.
• Moderate and respond to comments on all social media platforms.
• Collaborate with the Live Ops team to generate regular reports on social media performance.
• Recommend topics for the project’s monthly newsletter.
• Format partner content for the game and studio website.

To be considered for this role, we require the following:

• Professional experience creating content and managing social media strategies for different platforms (e.g. X, Instagram, Threads, Facebook, and TikTok).
• Demonstrated expertise in creating engaging, innovative social media content and developing comprehensive social media strategies to drive audience growth.
• Experience in moderating online communities and handling public interactions.
• Experience with various tools and software, including content management systems, social media management platforms, and content creation tools.
• Familiarity of current social media trends and unique selling points of different platforms.
• Strong communication, creativity, and collaboration skills.

Preference will be given to candidates who have:

• Analytical skills to measure and report on social media performance effectively.
• Knowledge of accessibility features and best practices for social media content.
• Familiarity with Sprinklr or similar programs.
• Experience with CMS back-end systems ,such as Contentful.

It’ll be a bonus if you have:

• Editorial experience.

The pay range for this role includes the annual base salary, not including bonus and the generous benefits package that Crystal Dynamics provides all full-time employees. Inidual compensation is determined by work location within our approved states or regions, as well as additional factors, including job related skills, experience, and relevant education.

Your recruiter will be able to share more information about total compensation.

Pay Range (United States)

$70,000—$96,600 USD

Not sure if you are qualified? We hope that you will still choose to apply so we may review your application!

Please be advised that our company is aware of scammers impersonating us, and we assure you that all legitimate communication will come from the official Crystal Dynamics email address domain “@crystald.com” or will be an automated response from our applicant tracking system using “[email protected]”. If you have any concerns about the validity of a message from our staff, feel free to contact us.

For more information on how to avoid scams like this please see our Jobs Scams & Phishing Attempts help page, or visit the FTC website.

Crystal Dynamics is an equal opportunity employer. We are committed to identifying and implementing positive and persistent measures to ensure equal opportunity in the recruitment, hiring, development, training, promotion and compensation of a erse team employee group. This includes persons of different race, color, creed, religion, sex, gender identity or gender expression, pregnancy, breastfeeding or medical conditions related to breastfeeding, genetic characteristic, sexual orientation, national origin, ancestry, medical condition, political affiliation, age, veteran status, uniform service member status, marital status, physical or mental disability, or citizenship, as well as any other classifications protected by applicable federal, state or local laws.

By submitting an application, you acknowledge that you have read and understand Crystal Dynamics’s Privacy Notice.

Title: Marketing Associate, Social Media

Location: Remote within the US

Job Description:

At Apartment List, we’re on a mission to find every renter a home they love at the value they deserve. Finding the right place to live is one of the most important, time-consuming and expensive decisions that all of us make. Getting it right matters. We’ve helped millions of families find a home they love, and we’re just getting started.

Who You Are

What You’ll Do

Own our social media presence, from content strategy to day-to-day execution, establishing a robust presence on Instagram, YouTube Shorts, TikTok, and Pinterest. You will:

• • Manage our content calendar across multiple channels

• • Manage of roster of content creators and influencers

• • Lead the content ideation process to maximize channel impact

• • Produce video content and write compelling copy

• • Lead community engagement efforts

• • Stay on top of social media trends and best practices

• • Drive key metrics to showcase growth, efficiency, and business impact

• • Track, analyze, and report on key metrics to measure the impact of social media efforts.

• • Use a test, learn, and optimize model to build our social channels

• • Collaborate with and direct a part-time content creator

• Partner with performance marketing team on paid social concepts and creative

Skills and experience you’ll need to be successful:

• • 2+ years experience at a consumer-facing brand with experience in hands-on organic social media management

• • Proven track record of growing channels and engagement

• • A robust portfolio of social campaigns you’ve executed

• • Experience in using social tracking + posting tools

• • Skilled at using data to drive decision making

• • Expert understanding of social media metrics

• • Exceptional communication and storytelling skills

• Positive, collaborative attitude with a creative, solution-driven mindset, and willingness to learn and take on new challenges

*** Candidates must submit a portfolio to be considered for the position.

Nice to have skills and experiences:

• • Experience in a premium consumer facing brand with an educational and/or lifestyle perspective

• Experience using Sprout Social

Here’s the Pay Range:

At Apartment List, we carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. The US base salary range for this position is $70,000 – $90,000 + equity, which reflects the compensation target for new hire salaries for the position across all US locations. Please note, the compensation details provided do not include benefits and perks that we offer.

We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.

Here’s what’s in it for you (full-time US based employees only; does not apply to contract roles):

• • Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)

• • Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND all of your dependents

• • Unlimited Flexible Time Off: Unlimited FTO in addition to 12 company holidays per year, quarterly “recharge” days, and a week-long holiday break

• • Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)

• • Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses

• • Parental Support: Generous parental and family leave, fertility benefits, and employer-sponsored stipends towards family forming services

• • 401k Plan: To support you in your inidual retirement goals

• • Team Events: Frequent team-building events, fun team off-sites, and bi-annual company meetups

• • Commitment to DEI: To prioritize Diversity, Equity, and Inclusion within our workplace and to stay true to our values and mission

• • Mentorship and Training: To get you onboard quickly, learn new professional skills, and invest in your career development

• • Impact and Visibility: To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business

• Encouragement and Empowerment: To explore and adopt new technologies and drive meaningful decisions and outcomes

At Apartment List we believe that everyone deserves a home they love AND a career they love. We strive to build a erse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of ersity, inclusion, equity, and connectedness.

As a proud equal opportunity employer, we celebrate the collection of inidual differences, life experiences, ideas, perspectives, knowledge, and talent. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status.

#LI-Remote

Digital Media Coordinator, Paid Social

Full Time

Professional

Off Site

Requisition ID: 1412

A career that makes a difference!

RKD Group, a direct response marketing and advertising agency, is seeking a Digital Media Coordinator, Paid Social to achieve breakthrough results that make a positive impact in this world. By joining our team, you become an integral part of that mission. With our headquarters located in Dallas, Texas, RKD Group is a remote-first company that has helped hundreds of nonprofits raise billions of dollars to fulfill their missions.

The Digital Media Coordinator, Paid Social is responsible for facilitating paid social campaign launches and monitoring campaign performance to ensure optimal success.

A detailed explanation of each responsibility is as follows:

RESPONSIBILITIES:

Social Campaign Management

The Coordinator will be responsible for coordinating the launch of the client’s social campaigns primarily through Meta ads manager. New campaigns begin at the request of clients and account teams, delivered through Workfront.

Responsibilities include:

• Ensuring the media team has received the required assets for launch
• Developing and implementing paid social campaigns to drive results based on client goals
• Reviewing conversion tracking configuration before launch
• Overseeing campaign budgets monthly
• Providing screenshots and links of ads as confirmation of launch and a final quality check

Social campaigns require regular maintenance and optimization. Optimizations must balance revenue with client results, including:

• Adjusting audiences to improve results
• Monitoring CPAs to achieve client target goals
• Testing new audiences and creative to enhance overall efforts

New social launch tasks must be processed within eight business days. This provides four days to confirm conversion tracking and four days for internal processing.

Conversion Tracking

The media team uses Google Tag Manager for the installation and firing of conversion tags across channels. While it is the job of the technical team to install Google Tag Manager and quality check pages before delivery to the media team, it is the media team’s responsibility to ensure that conversion tracking is functioning at launch and continues to function.

This includes test submissions for email acquisition forms and donation tracking, amongst other conversion actions.

Reporting

Reporting on campaign performance varies by client. We provide reports for our clients in several different formats including Excel spreadsheets and our internal reporting dashboards. The Coordinator is responsible for accurately compiling data for client reports. Also, the Coordinator is responsible for providing insights and analysis for their paid social accounts.

Communication Responsibilities

The Coordinator is responsible for communicating with key parties regarding their paid social accounts:

• Managing a relationship with all key stakeholders for a client within our Digital team
• Being proactive in communicating issues regarding ad approvals, tracking, content needs, and campaign delivery to the client service teams
• Participating in strategy and planning meetings as necessary
• Staying up to date with best practices and industry trends to provide proper guidance to our clients and internal teams

PREFERRED SKILLS AND QUALIFICATIONS:

• Bachelor’s Degree
• 1-2 years of experience which may include internships
• Strong attention to detail and a proven ability to thrive in a fast-paced and deadline-driven environment
• Strong communication skills
• Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).

LOCATION: Remote

Pay Range expected for the position: $45,000-$55,000 annually.

(The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate)

RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits.

RKD Group is an Equal Employment Opportunity employer.

No sponsorships available for this position.

Who we are Game7 is at the forefront of merging the vibrant worlds of gaming and blockchain. We are an on-chain, modular ecosystem that is both revolutionary and inviting for both players and developers. We stand at the crossroads between gaming and decentralized technology. Addressing the critical challenges of sustained player engagement, distribution and infrastructure, Game7 has developed a comprehensive suite of core Web3 primitives. These tools are designed to take any game from concept to market, ensuring a seamless integration into the Web3 landscape. As we continue to forge this new path, we are in search of a head copywriter who can help capture the experiences we are creating. We're looking for a self-starter who values autonomy, ownership, and creative freedom, and who is ready to represent in writing the future of DAOs, Web3, and gaming.Joining Game7 means being at the forefront of the digital and decentralized gaming revolution. It's an opportunity to not just write about gaming but to write about what gaming can be. If you're driven to explore the possibilities of Web3 gaming and to be part of a team that's shaping the future of the industry, Game7 is the place for you. Job DescriptionGame7 is seeking a talented and creative Copywriter/Content Lead who is passionate about gaming and fluent in the latest Web3 technologies. The ideal candidate will be a gamer, skilled in transforming executive and technical documentation into engaging, gamer-friendly content that resonates across various platforms including websites, marketing materials, pitch decks, and social media. This role requires a keen understanding of the gaming community, a solid grasp of Web3 concepts, and the ability to work effectively with cross-functional teams and external agencies.Key Responsibilities:* Content Creation: Develop clear and compelling copy that translates complex ideas into accessible and engaging content tailored to the gaming audience. This includes but is not limited to game guides, game reviews, newsletters, and long-form social media posts. * Cross-Platform Messaging: Write and adapt content for a variety of formats including web pages, social media posts, marketing campaigns, email newsletters, and pitch decks.* Collaboration: Work closely with Game7’s marketing, communication, design, and development teams to ensure content aligns with brand voice and project objectives. Coordinate with external agencies to produce cohesive and high-quality content.* Research and Innovation: Stay updated with the latest trends in gaming and Web3 technology to ensure content is relevant and forward-thinking. It will be important to have a pulse on the Web3 gaming industry. * Editing and Proofreading: Ensure all content is on-brand, consistent in terms of style, quality, and tone of voice, and optimized for search and user experience across all channels.* SEO and Digital Marketing Skills: Knowledge of SEO best practices and digital marketing strategies that can increase the visibility of content and drive engagement, demonstrating an ability to align content production with business goals.* Familiarity with Analytics: Experience using analytics tools to measure content effectiveness and adapt strategies based on data, showing a data-driven approach to content creation.Qualifications:* Experience: Proven track record as a copywriter or related role, with a portfolio demonstrating experience in creating content for the gaming industry.* Gaming Fluency: Must be deeply embedded in gaming culture with the ability to create content that appeals directly to gamers.* Web3 Knowledge: Good understanding of Web3 technologies and the ability to demystify complex technical concepts for a broad audience.* Team Collaboration: Experience working with cross-functional teams and managing projects with external agencies.* Communication Skills: Exceptional writing, editing, and proofreading skills with an eye for detail.* Adaptability: Ability to handle multiple projects in a fast-paced environment and adapt content based on audience feedback and analytics.Extra Points:* Previous Experience in Gaming Industry: Direct experience working with gaming studios or on gaming projects, which ensures a deeper understanding of the industry’s unique challenges and requirements.* Bilingual Abilities: Proficiency in more than one language, enhancing the ability to create multilingual content and expand the brand’s reach in global markets. Languages such as Mandarin, Spanish, Vietnamese, Japanese, and Korean are prominent in the Web3 industry. About this teamThe Communications Team at Game7 operates at the heart of our engagement strategy, dedicated to bridging the worlds of traditional gaming and the pioneering space of Web3. Reporting directly to the Head of Communications and collaborating closely with the marketing team, this group is pivotal in crafting narratives that not only attract but also immerse the next 100 million gamers into the Web3 ecosystem. Our team members are integral across various departments, lending their expertise to illuminate the unique features of our products, the latest developments in our games, and the vibrant activities of our community outreach.Why work with us?We do things differently at Game7, as you’d expect from the blockchain. We promise a culture of flexibility, autonomy, and the freedom to contribute to the wider Web3 ecosystem.Also: a fully remote working environment. Our compensation packages are reflective of the experience and value you bring to the organization and to inidual projects.* Base pay USDC, paid monthly* Work Supplies, HW & Home Office Equipment* Co-working space or home office-related expenses* Any learning or educational materials related to work* Travel-related expenses that are related to work* Any expenses related to food and entertainment for work* Any expenses related to both physical or mental health and well-beingWe’re committed to fostering a progressive work environment that’s centered on forgiveness, empathy, belonging, and psychological well-being. Game7 is an equal opportunities workplace that doesn’t discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status, or any other legally protected status.#Salary and compensation

AboutWe’re building Omni: a platform allowing developers to deploy applications across all rollups without fragmenting liquidity. We’re looking for founding team members to help us bring this ambitious vision to life.We’re a team who already built a platform that processed over $70M leading to our $18M fundraise from top investors including Pantera, Two Sigma Ventures, Coinbase Ventures alongside angel investors including Stani Kulechov (founder of Aave), Sandeep Nailwal (cofounder of Polygon) and more.If you are looking to join a passionate, motivated team to help create software that levels the playing field for people across the globe join us at Omni. We’re building a future that re-centers the inidual in the internet.About the roleAs the Business Development Associate, you will be at the forefront of building Omni’s ecosystem. You will drive value to Omni by identifying and executing on partnerships across multiple go-to-market campaigns, as well as through co-creating new BD initiatives.Responsibilities* Run outbound and inbound lead generation efforts across multiple parallel go-to-market campaigns* Conduct cold and hot outreach to high potential projects across various ecosystems, with the goal of bringing them to build with Omni* Follow market trends and competitive activity to identify the most promising potential partnerships* Contribute to sales plans and strategies, aligning with our ambitious growth objectives* Develop familiarity and contribute to best-in-class processes and tools for managing clients relations across full customer lifecycle (reach, acquisition, conversion, retention, loyalty)* Work cross functionally with product, marketing and customer successRequirements* 1+ years of experience working in partnerships, sales, business development, or similar roles at a high-growth crypto company* Must have previous crypto work experience, preferably in crypto ecosystem-building position for an infrastructure protocol (L1/L2, oracle, bridge)* Excellent communication and interpersonal skills, with a track record of building strong relationships in work environments* Sales resilience: can work through a thousand “nos” to a “yes”Our benefits include competitive compensation, early stage equity allocations, team outings, wellness stipends, 401k with employer matching (for US employees), unlimited PTO. In addition, you'll join a team of high caliber engineers who are innovating at the frontier of crypto that all work collaboratively to help one another accelerate their growth.We are a mission driven company. We believe deeply that through software engineering we can build a self-sovereign society. In our day to day, we make decisions based upon our company values of Inidual Autonomy, Long-Term Orientation and Open Access.The future belongs to all of us, independent of our origins. Omni is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sexual orientation, gender or any other status protected under federal, state or local law. #Salary and compensation

Eiger was founded to develop infrastructure for web3 mass adoption. We help technology companies improve and integrate the core technologies of web3 to meet the climbing demands for scale and performance.

We currently employ 40+ senior web3 engineers across the globe and work with some of the most ambitious organizations in the industry, including Celestia, Polkadot, Stellar, Zcash, Axelar, Avail, Internet Computer, Forte, Aleo, Starknet, Fireblocks, XRP Labs, to name a few.

About the role

As a Web3 Senior Account Executive you will be at the forefront of our business development efforts, driving growth and establishing key partnerships within the evolving landscape of decentralized technologies. This role demands a seasoned professional with a deep understanding of Web3, blockchain, and core infrastructure solutions. You will play a pivotal role in expanding our market presence, fostering strategic relationships, and driving revenue growth. An ideal candidate has at least 4 years of experience in either technical sales within the Web3 sector or an engineering role, along with a profound understanding of the technology.

Responsibilities:

### Business Development:

• Lead business development initiatives, identifying and pursuing new opportunities within the Web3 core infrastructure space.
• Develop and implement strategies to drive revenue growth and market share.

Industry Knowledge:

• Stay abreast of developments in the Web3 and blockchain space, understanding the core infrastructure requirements of decentralized applications and platforms.

Strategic Partnerships:

• Cultivate and manage strategic partnerships with key players in the Web3 ecosystem, including blockchain projects, protocol developers, and infrastructure providers.

Client Relationship Management:

• Build and maintain strong relationships with existing clients, ensuring satisfaction and identifying opportunities for upselling or cross-selling.

Market Analysis:

• Conduct market analysis to identify trends, competitive landscape, and emerging opportunities.
• Provide insights to internal teams for product development and positioning.

Requirements:

• Minimum 4 years of experience in the Web3 industry, with a preference for 7+ years.
• Proven experience as an engineer or in a technical sales role, with a strong understanding of blockchain technologies.
• Excellent communication skills, with the ability to explain complex technical concepts to a erse audience.
• Strong problem-solving skills and a proactive approach to finding solutions.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

We believe in the power of AI and automation to unlock business potentialAt Tray.ai, we build and deliver a unique low-code and AI-enabled automation platform that enterprises use to transform complex processes into scalable, adaptable workflows. Our platform isn’t just about integration, it’s about enabling our customers to love their work and automate the rest. We are shifting the way businesses achieve transformational outcomes. Tray.ai removes the limitations that come with rigid, legacy iPaaS products and is solving for the unintended consequences of digital transformation. By freeing product leaders, business technologists and IT from tedious and repetitive tasks through automation, Tray.ai customers can unlock their full potential and create the processes that are just right for them.Your MissionEvery new user we add to our family of citizen automators deserves the best support around. We're not interested in just fixing things for customers; we want to educate and enable them to build on Tray.ai with every interaction.If you're passionate about evangelizing technology and sharing your passion for automation, there’s a place for you at Tray.ai. Whether you're formally trained in computer science or an industry changer who went through a coding Bootcamp, you’ll join a erse and talented group of people.As a CSE at Tray.ai, you will have a deep passion for solving customer problems with software integrations. This could be to help make teams more efficient, send smarter marketing campaigns, or to improve top-level business analytics.What You Will Do* Help customers build on Tray.ai through answering their toughest technical questions* Improve team processes that can lead to greater efficiency or a better customer experience* Help customers realize the value of Tray.ai with exceptional technical support* Communicate customer needs and provide product feedback to product management and engineering* Working hours will be on Pacific TimeAbout You* Minimum 2+ years of experience working with customers in a customer-facing role (service-industry experience included)* Self taught programmer, bootcamp graduate, or formal educational experience in computer science* Familiarity working with web based APIs, especially RESTYour team will fully support you to do your best workOur team is full of humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on performance, friendship, transparency, and looking out for one another. The heart of Tray.ai is made of generosity and trust. It is a community built on inidual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.We believe in ersity and equal opportunityWe believe that, in building ersity, we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.SalaryIf hired in the state of California, the on target total compensation for this role is $90,000-$100,000 annually.Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options.Inidual pay rate decisions are based on a number of factors including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles and recognize that the person we hire may be less or more experienced than this job description as posted. For this reason, the actual salary may vary from the estimate provided above.Privacy PolicyTo review Tray.ai's Privacy Policy, please visit https://tray.io/privacy #Salary and compensation

FullStory is hiring a remote Account Executive, Enterprise, ANZ. This is a full-time position that can be done remotely anywhere in Australia.

FullStory - Digital experience analytics, session replay, heatmaps.

Lullabot is hiring a remote Business Development Executive. This is a full-time position that can be done remotely anywhere in the United States.

Lullabot - We are a strategy, design, and Drupal development company.

Snyk is hiring a remote Senior Event Marketing Manager. This is a full-time position that can be done remotely anywhere in US East Coast.

Snyk - Open source security platform.

About Cleo:At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.Title: Senior Product ManagerCleo is excited to be hiring a new Senior Product Manager. In this role, you will be the go-to person to intimately understand the member, client and business needs. You will be responsible to create buy-in for the product vision both internally and externally, and translate that vision into detailed requirements via jira stories. With best-in-class member experience being the center of your decisions, you will be responsible to execute your product ideas with a team of engineers, track outcomes, and continuously iterate using the SAFe agile framework. In this role, you will focus on aspects of our in-app core member experience including content, scheduling, and support plans. You'll be working closely with colleagues across Engineering, Commercial, Operations, Data Science, Design, and Marketing to bring your ideas to life. This role reports to the Senior Director of R&D.Key Responsibilities:* Take responsibility for all aspects of the product – know the details of how the product works, the competitors, the company priorities, and the tasks to be done* Work closely with customer success, engineers, designers marketers, data analysts, designers, and other business stakeholders to define, prioritize, and execute against a product roadmap that inspires and supports company goals and objectives* Drive quick-to-market product delivery with engineering teams* Live in the metrics and analyze user behavior to inform the success of products* Own prioritization frameworks including running estimate and planning to commit to, and communicate, product roadmaps* Forming data-driven hypotheses, define tests, get feedback on experiment designs, conduct A/B tests, document constraints and limitations, and draw insights from resultsTo be successful in this role you may have:* Demonstrated success defining and launching excellent products that drive great customer experience* A passion for jumping deep into data and the ability to run experiments to quickly test hypotheses* Demonstrated analytical skills, including the ability to summarize findings and propose recommendations* Skill at partnering cross-functionally across an organization* Strong leadership, customer engagement, organization, team influence and interpersonal skills* Strong understanding of prioritization frameworks and the ability to estimate the opportunity size for each initiative* Strong communication skills and intuition for communication strategy at every level - within teams, within the company, to users, and other audiences* Background in and/or passion for working in health services related to women’s health, maternity, or childcare* Willingness to roll up your sleeves and tackle something hands-on#LI-RemoteWe don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.Pay Transparency: For New York and California, the base salary range for this position is $170,000 - $190,000 annually. Outside of those states, the base salary range is $153,000 - $171,000 annually. In addition to a base salary, Cleo offers the following benefits: health insurance (medical, dental, and vision), 15 paid holidays, 5-day winter break, unlimited flexible vacation time, sick time, 16 weeks paid parental leave, 401(k) plan, disability insurance, life insurance, wellness perks, and more. You must be based in the U.S. and authorized to work in the U.S. without employer sponsorship. Please be advised that Cleo does not provide employment-based visa sponsorship for this position at this time.Cleo is currently accepting applications from candidates residing in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. SF FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #Salary and compensation

Squarespace is hiring a remote Sales Operations Analyst - Tock. This is a full-time position that can be done remotely anywhere in the United States.

Squarespace - The all-in-one solution for anyone looking to create a beautiful website.

Mercury is hiring a remote Account Executive, Ecommerce. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Mercury - Banking built for startups.

WP Media is hiring a remote Communication Specialist. This is a full-time position that can be done remotely anywhere in GMT+3 to GMT-5.

WP Media - We want to make the Web better.

Developer Sales Specialist

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We’re looking for a Developer Sales Specialist dedicated to the Coinbase Developer Platform. As a Developer Sales Specialist, you’ll drive Coinbase’s future growth in the Developer Product segment focused on infrastructure, APIs, and SDKs. You’ll join a team of highly skilled, passionate, and knowledgeable sales professionals helping companies build the crypto economy. As part of your role, you’ll drive sales efforts and manage key relationships with both internal and external stakeholders. In addition, you’ll play an important role in establishing best practices in our GTM efforts. For those that seek to be at the forefront of innovation in web3, we’d love to speak to you.

What you’ll be doing (ie. job duties):

• Manage end-to-end B2B sales cycles with crypto startups and fintechs
• Develop and execute GTM efforts for early stage products to shape product strategy
• Build relationships with founders and key decision makers
• Lead and contribute to team initiatives to develop and refine our GTM process
• Engage with Product, Engineering, and Marketing to help drive product strategy
• Ensure transparency in the sales process and identify opportunities for cross-selling existing Coinbase products
• Maintain CRM best practices to ensure we a customer centric view

What we look for in you (ie. job requirements):

• 4+ years experience in client-facing, sales, or business development roles at growth-focused software companies
• Fluency and knowledge of the crypto/blockchain industry
• Comfortable working with early stage products in a highly dynamic environment
• Demonstrated track record of working with internal stakeholders in different functional groups (e.g. Product, Marketing, Legal, CX, etc.)

• Ability to act independently and proactively in an effort to source, progress, and close new business
• Demonstrated experience with problem-solving and working with limited oversight
• Strong written and verbal communication skills
• Ability to distill complex ideas succinctly to key decision makers at corporations and financial institutions

Nice to haves:

• Crypto/blockchain or fintech experience
• B2B SaaS and/or developer product sales experience

PID: P59946

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$132,175—$155,500 USD

Commitment to Equal Opportunity

Coinbase is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Remote-First Stipend
• Connections Stipend
• Volunteer Time Off
• Fertility Counseling and Benefits
• 18 weeks paid Parental Leave
• The option of getting paid in digital currency

Digital Optimization Specialist

Fully Remote • PETA Foundation

Job Type

Full-time

Description

Use your optimization skills to change the world for animals! The PETA Foundation is seeking an experienced Digital Optimization Specialist to join our team of web developers, designers, project managers, and QA professionals. We’re the technical folks responsible for building websites and handling data, but we’re also compassionate people who support PETA’s mission to stop using animals for experimentation, food, clothing, or entertainment. You will have experience with data, analytics, reporting, web testing, and personalization, and will be able to drive the program to improve PETA’s digital products. This position is work from home, and offers professional development training, paid vacation, holidays, sick time, medical insurance, companion animal insurance, and so much more.

Position Objectives:

To optimize PETA-entity websites, and other digital products, for performance through data analysis, web analytics, reporting, personalization, and website testing

Primary Responsibilities and Duties:

• Drive the program for continual improvements to PETA entity digital products through data analysis, web analytics, reporting, personalization, and website testing

• Help define program goals and take responsibility for telling us how to achieve each of these goals, and not only the big ideas but the detailed instructions for implementation

• Plan, create, launch, monitor, and analyze website personalizations that will improve UX and drive conversions

• Plan, create, launch, monitor, and analyze website experiments, and work with testing vendors to assist in executing other website tests for PETA

• Complete and share regular data analysis and reporting to monitor PETA’s digital health, draw meaningful insights from the data, and suggest appropriate changes

• Work with stakeholders on other digital teams (Marketing, Content, and Development) in order to help them achieve their optimization goals

• Leverage existing tools and identify new tools to help execute the optimization program

• Perform other duties as assigned

Requirements

• 5 or greater years of experience in website operations, digital marketing, or related roles

• 5 or greater years web personalization and a/b testing activities, ideally within a nonprofit organization or for nonprofit clients

• Bachelor’s Degree in Web Development, Statistics, Mathematics, Computer Science, Design or UX preferred, or experience in lieu of a degree in these fields

• Extensive experience with personalization and a/b testing software (bonus points for Convert) and the ability to learn new tools

• Strong analytical skills and proficiency in data analysis tools, techniques, and reporting

• Expertise in Google Analytics and experience with Looker and Unite Analytics, or other similar tools

• Experience with WordPress, Engaging Networks, and Revolution CRM

• Experience with Project Management Tools (bonus points for Asana)

• Possess an innovative, problem-solving, and solutions-oriented mindset

• Critical and strategic thinker; ability to understand all available information, synthesize, and communicate approaches and analysis clearly and concisely

• Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines

• Exceptional communication skills to effectively communicate technical information to both technical and non-technical stakeholders

• Commitment to the objectives of the organization

The salary range for this position is $58,500 – $74,000 annually. The ultimate salary within this range that will be offered to a qualified candidate will be determined based on the candidate’s experience and the cost of living in the area in which the candidate will live and work.

Title: Startups Account Executive

Location: Remote

Job Description:

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Remote US

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations – all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

Digital Native AEs at Cloudflare sell into the most innovative companies in North America. In targeting high-growth, technologically advanced, and venture-backed companies, AEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers. This role within the digital native segment focuses on both the acquisition of prospective Digital Native accounts, as well as the expansion of existing customer accounts. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.

Key Responsibilities

• • Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.

• • Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.

• • Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.

• • Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.

• • Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.

• • Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.

• • As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.

• • Network across different business units with each of your accounts, and multi-thread to identify and engage new isional buyers.

• • Position Cloudflare’s platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.

• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Requirements:

• • 4+ years closing experience selling B2B SaaS (technical product preferred)

• • Skilled in out-bounding to key stakeholders within fast-paced organizations & mapping Cloudflare innovations to business objectives

• • Working or tangential knowledge of the cloud infrastructure and/or security space

• • Track record of exceeding $750k – $1M annual target and track record of growth within current organization

• • Strong interpersonal communication (verbal and written) and organizational skills

• • Self-motivated; entrepreneurial spirit

• • Comfortable working in a fast paced dynamic environment

• • Bachelor’s degree required

• • Demonstrated analytical and quantitative abilities

• Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)

Examples of desirable skills, knowledge and experience:

• • Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.

• • Experience working in a start-up environment.

• • Ability to travel up to 25% of the time.

• Technical competence strongly preferred.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Atheian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both ersity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified iniduals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Title: Sales Development Representative

Location:

• Chicago, IL
• South Carolina Remote Work
• Culver City, CA
• Tennessee Remote Work
• Florida Remote Work
• New Jersey Remote Work
• Texas Remote Work
• Allen, TX (TX139)
• Georgia Remote Work
• New York Remote Work
• Arizona Remote Work
• Utah Remote Work
• Indiana Remote Work
• North Carolina Remote Work
• Ohio Remote Work
• Washington Remote Work
• California Northern Remote Work
• Wyoming Remote Work
• California Southern Remote Work
• Pennsylvania Remote Work
• Massachusetts Remote Work

Full-time

Job Description:

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Avigilon, a Motorola Solutions company, designs, develops and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon’s solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

Reporting to the Sales Development Manager, the Sales Development Representative holds a key position that requires a dynamic inidual who is knowledgeable and passionate about sales development and is highly customer-focused and efficient.

The Video Security & Access Control ision of Motorola Solutions is growing rapidly; We are open to considering fully-remote candidates based anywhere in the US.

Responsibilities include:

• Tasks will include prospecting for new business to develop relationships with key decision-makers, understand and respond to customer needs, track and report on account activity.
• Lead generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and inidual research.
• Qualify all existing leads in Salesforce.com and all Avigilon lead databases and resources set forth by the Inside Sales Manager, North America that may be generated from sales, tradeshows, telesales, marketing, referrals, partners, website, consultants, and call campaigns.
• Coordinate, promote and lead webinars in your assigned region as directed by the Inside Sales Manager.
• Meet or exceed quarterly and annual sales objectives for your assigned territory.
• Accept inbound and perform outbound telephone calls to identify sales opportunities.
• Meet and exceed daily call & activity metrics.
• Align with other members of the sales organization to support overall company revenue targets.

Preferred Qualifications:

• Six months to one year of experience within an inside sales organization.
• Preferred experience with technology sales.
• Preferred experience with video surveillance/security technology sales.
• Preferred Salesforce.com CRM experience.
• Preferred previous experience in a sales development role.

**Base salary range for SDR: $50,000-$52,500 USD

#LI-CR1

#LI-REMOTE

Basic Requirements

• Bachelor’s Degree OR 6+ months of sales experience OR 6+ months of public safety/public service experience

Travel Requirements

• Under 10%

Relocation Provided

• None

Position Type

• Experienced

Referral Payment Plan

• No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email.

Title: Account Executive

Location: Remote, United States

Job Description:

Job Details

Role Type: Full Time

Location: Fully Remote with a Preference for Territory-Based

Territory: Illinois, Michigan, Minnesota

Reports To: Director of Sales

Salary: $80,000-$110,000 + Commissions

About This Role

Are you ready to make a difference? Parallel is seeking a motivated Account Executive to join our team! In this role, you’ll act as a full-life-cycle sales owner responsible for new business sales in K-12 schools (charter, private, and public elementary/primary school districts). You’ll own the entire sales cycle from prospecting to close. As an Account Executive at Parallel, you’ll build strong relationships with senior-level School District Officials across the country while showcasing Parallel’s services and the value we offer.

This is a great opportunity for someone who wants to:

• • Make an impact

• • Help transform an antiquated industry

• • Work somewhere mission-driven

• • Work somewhere flexible, supportive, and collaborative

• • Work somewhere with unparalleled opportunities for growth

• • Join a female-led and DEI-focused organization

• • Work somewhere that is team-oriented and where people are equipped to succeed

• • Join a fast-growing startup, backed by top VCs, on the ground floor

What You’ll Do

• • Become knowledgeable about all of Parallel’s products and services, personas of our prospective customers, and be able to speak fluently to the value of our products and services

• • Own the full-cycle sales process, from prospecting, discovery, demo, proposal, negotiations to closing

• • Establish long-term relationships with customers that will drive revenue generation and retention

• • Maintain customer and deal contact records and notes accurately in our CRM – HubSpot

• • Carry an annual Logo and revenue target quota for sales of Parallel’s services

• • Partner with the customer success team to ensure contracted revenue is realized as well as to facilitate contract renewals and upsells

• • Contribute to process and messaging improvements to the Parallel sales playbook

What You’ll Need

This position is perfect for someone with several years of experience in full cycle sales, particularly with experience selling to schools and school districts. What you’ll need:

• • Bachelor’s degree or equivalent

• • Prior experience in business development, sales, or account management (typically gained after 2-5 years of experience in the field)

• • Proven experience carrying and exceeding quotas in fast-paced, high-growth organizations

• • To be a strong and empathetic communicator over phone and email

• • To be comfortable with making cold calls

• • Ability to think on your feet and problem solve

• • To be detail oriented and possess excellent written communication skills

• • Hunger to learn, grow, and succeed within a fast-paced start-up environment!

• • Prior experience with HubSpot or other CRM tools

• • Bonus points if you have prior experience partnering with schools and school districts

About Us

Parallel is the first tech-forward provider of care for learning and thinking differences across the United States. We believe learning differences are parallel ways of thinking that should be celebrated! Our mission is to provide students with the resources and encouragement to succeed in the classroom and beyond. To us, this means helping them build confidence in their unique strengths and create strategies to work around their challenges.

Parallel simplifies the process of getting support for learning differences by consolidating providers and resources on a single platform. We connect students with qualified professionals while significantly reducing waiting times, costs, and confusion. We provide a variety of services, including:

• • Psychological Assessment & Therapy

• • Counseling

• • Speech-Language Therapy

• • Special Education

• • And more!

Want to know what it’s like working here? Check out our Glassdoor reviews!

Our commitment to ersity, equity, and inclusion

At Parallel, we believe in celebrating differences. This belief extends from schools into our workplace and through the ways we work together toward our mission. We are committed to fostering a erse, accessible environment that represents many different cultures, backgrounds, viewpoints, and abilities by championing ersity, equity and inclusion.

This is why we are committed to having and fostering a erse workforce, including those from historically marginalized groups, and are committed to a work environment where employees’ strengths are championed, differences are celebrated, and no one is discriminated against based on age, race, ancestry, religion, sex, gender identity and expression, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic.

We are a proud equal opportunity employer, and we are committed to building a erse, equitable, and inclusive organization in order to build the foundation for different learners and thinkers to thrive.

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.

Title: Sales Development Representative

Location: Remote – US

Category: Sales Development

Job Description:

See yourself at Twilio

Join the team as our next Sales Development Representative on the Twilio Segment team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

With Segment joining Twilio, you can harness customer data to power personalized communications across every channel. Segment is ranked #1 for 2020 market share in Customer Data Platforms by IDC.

Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.

As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.

Responsibilities

In this role, you’ll:

• • Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling.

• • Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.

• • Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.

• • Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.

• • Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.

• • Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• • 1+ year of customer-facing experience

• • Goal-oriented and biased to action (our quota is the floor not the ceiling)

• • Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos.

• • Lean into change rather than shy away from it (things move quickly around here!)

• • Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)

• • You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)

• • Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desired:

Experience working in a software-selling environment or high affinity with technology and data

Location :

• • This role will be remote, based in the United States.

• • Approximately 5% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn’t what you’re looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• • Based in Colorado: $24.50/hr – $30.63/hr

• • This role is eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

• • This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Social Media

Come join our ambitious and innovative team

PART-TIME · REMOTE

ABOUT THE ROLE

We are seeking a talented inidual who possesses both creative design skills and practical experience in social media management. The ideal candidate will work closely with our leadership to craft engaging content for the Motto® brand, managing our daily social media operations, and maintaining our brand’s visual and communicative consistency across platforms.

ROLE RESPONSIBILITIES

• Editorial Management: Develop and maintain a detailed editorial calendar to ensure regular content posting across LinkedIn and Instagram.
• Design Execution: Utilize pre-made templates in FIGMA to design social cards that align with our brand aesthetics. You’ll need a good design eye and some fluency in FIGMA, Photoshop, Illustrator, too.
• Content Management: Efficiently export designed cards from FIGMA to Dropbox, oversee daily posting on our social media platforms, and coordinate content timings using Buffer.
• Analytics Monitoring: Use analytics tools to generate monthly reports detailing our audience growth and engagement metrics.
• Collaborative Content Creation: Collaborate with our creative and motion teams to brainstorm and execute innovative content ideas that resonate with our target audience.
• Community Engagement: Monitor and respond to user interactions, messages, inquiries, and comments to foster a positive community environment.
• Content Curation: Curate and transform content from our thought leadership resources—including awards, recognitions, and articles—into engaging, snackable media clips suitable for social sharing.

ROLE SPECIFICS

• 1099 Freelance contract to start 25 hours per week.
• Must have experience working remote and in a global team.
• Preferred EST/CST time zone.
• Role pays depending on experience $25 to $30 per hour.

Follow us @wearemotto

ABOUT MOTTO

We are strategic branding agency. We work with innovation teams to transform their brands to meet the future. Our team is international and made up of strategists, writers, and designers working with brands like Virgin, Microsoft, Google, and the Minnesota Vikings.

DIVERSITY, EQUITY & INCLUSION

We actively encourage everybody to bring their full selves to work. Join our team and feel welcome regardless of background, gender identity, sexual orientation, religious beliefs, age, or other experiences.

SEO Copywriter

Marketing Remote (USA)

PandaDoc is looking for a creative and data-driven marketer to be our SEO Copywriter.

You will produce engaging, best-in-class content, reporting to the Senior Manager of SEO. You will work with the SEO team to build content roadmaps that increase organic visibility and deliver value to our target audience. You will work cross-functionally with Web Marketing, Content Marketing, and Sales to identify SEO opportunities and drive measurable results for the business.

In this role, you will:

• Become the voice of PandaDoc, weaving SEO magic into blog posts, articles, and landing page copy. Your words should inform, inspire, and convert new PandaDoc users
• Work closely with our SEO, Demand Generation, and Brand marketing teams to create a content strategy that drives organic traffic and delivers on key business goals
• Conduct keyword research and optimize content for maximum search engine visibility. Gather feedback from Sales and Brand collaborators to influence new keywords and topics
• Craft compelling narratives that showcase PandaDoc’s value proposition and resonate with target audiences. We’re not interested in content that sounds like it’s written for robots–we want to provide meaningful value to our audience to help them in their day-to-day
• Track and analyze the performance of your content, making data-driven decisions to optimize for engagement and conversions. Dive into the data and ensure that organic visibility is turning into traffic, signups, and pipeline
• Stay ahead of the curve, adapting to evolving SEO trends and best practices

About you:

• 2+ years of experience writing and optimizing content for B2B SaaS companies. You know the difference between a blog post and a lead magnet
• A strong understanding of SEO principles and best practices. Keywords, backlinks, and schema are your friends
• Proven track record of creating high-quality, engaging content that drives organic traffic and conversions
• Excellent communication and collaboration skills. You play well with others, especially marketing teams
• An innate curiosity and passion for storytelling
• Comfortable working in a fast-paced, dynamic environment

Company Overview:

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture:

We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

Benefits:

Employees may be able to purchase company stock (or receive annual bonuses)

The annual OTE is up to $80,000 (base + bonus combined).

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Applications Deadline 9/25

Title: Customer Success Coordinator (2239)

Location: Remote

Job Description:

Title: Client Success Coordinator

Location: Remote or Dallas-Based

For over 20 years, PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as an advocate and strategic partner to our clients.

We are currently seeking a Client Success Coordinator to support the rapidly growing Artemetrx team. Artemetrx is PSG’s robust data and analytics platform that integrates pharmacy and medical claims data to help our healthcare payer clients better manage pharmaceutical costs. The right candidate will be a highly organized, great communicator with the ability to foster a positive client experience and Artemetrx Client Success team. The growth path for this position is to become a Customer Success Manager.

Responsibilities

• Coordinate with clients and internal resources to schedule meetings and assist with capturing meeting notes and deliverables
• Manage the client deliverable tracker, which entails capturing new requests, tracking completion, assisting with prioritization, and providing status updates internally and externally
• Development of agendas and presentations for ongoing client meetings, to ensure the most important topics are discussed, and meetings are organized and well-executed
• Deliver prompt and professional service to our customers through verbal and written communications
• Create and/or maintain project plans
• Build and maintain client implementation plans; coordinating with internal and external resources to ensure timely completion of tasks; identifying risks to implementations and supporting the mitigation of those risks
• Develop and maintain reporting including, but not limited to, software utilization and hours worked on accounts
• Manage account and contact information in Salesforce and support the management of contact lists for purposes of marketing and product communications
• Track service level agreements (SLAs) and performance against those commitments
• Demonstrate new product capabilities to clients and conduct training
• Become a subject matter expert in the use of Artemetrx and maintain and aptitude for learning
• Other duties as assigned

Qualifications and Skills

• Associate or bachelor’s degree from an accredited organization; bachelor’s degree preferred
• Minimum of 3 years of experience in a professional setting, with demonstrated experience interacting with business stakeholders
• Experience either in pharmacy benefit management or healthcare software strongly preferred
• Demonstrated experience developing presentations, scheduling/conducting meetings, and developing reporting
• Project coordinator experience preferred
• Strong verbal and written communicator
• Proficiency in PowerPoint, Excel, Outlook, and Word
• Ability to travel up to 20% as needed

WHY JOIN EPIC?

• Ranked #17 Top Global Broker by AM Best
• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces ersity in all its various forms—whether it be ersity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that ersity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

#LI-GB1

#LI-Remote

#PSG

Senior Social Media Strategist – Part Time

Job Location: US

Category

Marketing

Position Type

Regular Part-Time

Overview

We are seeking an analytical and data-driven Senior Social Media Strategist with a proven record of delivering measurable sales results via paid social media within an organizational setting for a part time role. The ideal candidate will have expertise in building, running, and optimizing paid social media ads for online and offline conversion optimization, focusing on a large-scale national account(s), ideally with experience beyond eCommerce. A successful candidate will demonstrate comfort in expanding into new partners beyond Meta. They should possess excellent communication skills, be comfortable presenting results to leadership, and collaborate effectively with both internal teams and agency partners. They are comfortable in an organizational setting and have proven an ability to work with cross-departmental teams.

Responsibilities

• Develop, execute, and optimize paid social media campaigns on Meta and other platforms targeting both online and offline
  conversions for a large-scale national account, ensuring measurable campaign sales performance.
• Collaborate with analytics teams to maintain quality control of active and upcoming campaigns, utilizing various management and
  analytics platforms for strategy shifts, optimizations, and reporting.
• Manage paid social ad accounts on Meta and other platforms, including setup (billing, pixel, verifications, developer requests,
  creative requests, etc.), and adhere to platform-specific guidelines and restrictions.
• Design and implement A/B tests for ad creatives, targeting, and bidding strategies to continually optimize campaign performance
  and identify growth opportunities.
• Develop detailed creative testing plans (ad copy, image, CTA, etc.), analyze, and report results back to stakeholders.
• Understand attribution challenges and be proactive in offering and implementing solutions to address these challenges for accurate
  measurement and optimization of campaigns.
• Work collaboratively with cross-functional teams such as sales, design, and product teams to align social media advertising efforts
  with broader business goals and objectives.

Qualifications

Required Skills/Abilities:

Education/Experience:

About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

Rated A+ by the Better Business Bureau, our goal is to help iniduals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients’ number one advocate to help them reestablish financial stability as quickly as possible.

National Debt Relief is a certified Great Place to Work®!

Forbes names National Debt Relief Best Debt Settlement Company of 2023!

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, inidual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $43.75 to $53.00 per hour.

Benefits

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee’s success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 10 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

National Debt Relief is a certified Great Place to Work®!

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

#LI-REMOTE

Senior Social Media Specialist (Executive Communications team)

Remote

Communications /Full-time, Regular /Remote

The Sandberg Goldberg Bernthal Family Foundation (SGBFF) works to build a more equal and resilient world. We bring people together to support each other through four initiatives: LeanIn.Org, LeanInGirls.Org, OptionB.Org, and the Dave Goldberg Scholarship Program.

SGB is seeking a Social Media Senior Lead to support our executive communications team and craft social media content for our Founder, Sheryl Sandberg, and our CEO, Rachel Thomas. A successful Social Media Lead will be an effective writer with meticulous attention to detail and the proven ability to manage multiple priorities simultaneously. They will be strong in drafting copy, creating social videos, managing a social calendar, and tracking metrics.

The ideal candidate is a creative thinker who is passionate about social media and an avid consumer of it, as well as being a keen observer of the latest trends. If you are a team player and thrive on new challenges in a high-expectation environment and you share our passion for creating a more equal world, we’d love to talk to you.

What You Will Do

• • Draft social media posts for our principals across platforms, specifically Instagram and LinkedIn
  • Conduct research for social posts – including trending news and data
  • Conduct social listening and keep up with timely news to create social posts
  • Creates polished assets and videos for social channels
  • Monitor and analyze social performance metrics to uncover insights and learnings for content strategy
  • Works on other communications and writing projects as needed (e.g. statements, video scripts, executive correspondence).
  • Compile and edit research-based briefing materials for principals (e.g. fact sheets for press interviews, background research for speaking engagements, etc.)

What You Will Bring

• • Minimum 5 years in social media management, including significant experience in executive communications and working closely with principals
  • Expert writing skills with the ability to craft thoughtful, inclusive, and well-crafted social media content
  • Avid personal user of social media
  • A track record of responding to timely moments with a point of view
  • A deep understanding of social media metrics per platform
  • Fast learner with the ability to adapt quickly and juggle multiple competing priorities while moving projects forward in a timely fashion
  • Highly organized and process-oriented with meticulous attention to detail
  • Excitement about partnering closely with principals to create content specific to their style and voice
  • Demonstrated ability to work cross-functionally in a matrixed environment in which feedback and review are critical for project development and outcomes
  • Shared appreciation for and commitment to the mission and work of Lean In, Lean In Girls, Option B, and the Dave Goldberg Scholarship Program
  • Commitment to being a strong advocate for equity, inclusion, and uplifting marginalized voices

What We Will Offer You

• • The base salary range for this role varies depending on a candidate’s location which is categorized into one of two bands. National Band: $100,000-$108,000. Bay Area/New York Metro Band: $112,000-$120,000
  • The actual base salary within the applicable market range may also vary depending on the candidate’s qualifications, including job-related knowledge, skills, and experience. In addition to base salary, full-time employees are also eligible for a performance-based bonus of up to 10% of their annual salary
  • A comprehensive benefits plan including medical, dental, and vision insurance, a 401(k) with a 4% percent employer match, basic life/AD&D insurance, basic short-term disability insurance, and more!
  • A team that lives our five guiding values: People First, Make It Count, Own It, Always Growing, and More Voices

Important Information

• • This is a full-time, exempt position.
  • While we are a remote-first organization and work schedules are flexible, team-wide meetings are often held between the hours of 9:00 am and 1:00 pm Pacific Time.
  • Occasional travel is required for organization-wide offsites and events.
  • The selected inidual must be eligible to work in the United States without visa sponsorship.

Director, Social Media

United States – Remote

Who We Are -MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, we’re more than just ball jokes (though, rest assured, there’s plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each inidual on our team.

Who We’re Looking For – Reporting to the VP, of Marketing, we are in search of a Director, Social Media to lead our Social Media team of Managers and Specialists. This person will play an integral role in building the social media roadmap, keeping timely trends and creative opportunities top of mind. The right person is comfortable being filmed and representing MANSCAPED® on our social channels.

Keys to Success –As a member of the Marketing team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

• Lead and manage the social media team including Social Media Associates, Managers and Specialists
• Develop and implement a comprehensive social media strategy aligned with the company’s overall objectives. This includes setting clear goals, defining target audiences, and identifying key metrics for success.
• Participate and play a key role in the conception, creation, and execution of industry-leading social media content campaigns through social media
• Create, publish, measure, and optimize social media content across multiple channels including Instagram, Twitter, Facebook, TikTok, Pinterest, LinkedIn, and YouTube
• Plan and execute social media campaigns to support product launches, promotions, events, and other marketing initiatives. This includes developing campaign concepts, creating content calendars, and coordinating with cross-functional teams.
• Foster meaningful interactions with our online community by responding to comments, messages, and mentions promptly and professionally. Collaborate with internal content production team to develop photography and video assets
• Identify and cultivate relationships with influencers and brand advocates to amplify our reach and enhance brand credibility. Collaborate with influencers on sponsored content, partnerships, and ambassador programs.
• Build, grow and engage our loyal community of brand champions in our Facebook Ballers community
• Serve as a key contributor to developing and executing new brand partnerships
• Keep a pulse on internet culture and trends to produce engaging content across all social channels
• Monitor social media metrics and track performance against established goals. Generate regular reports to analyze key trends, identify areas for improvement, and make data-driven recommendations to optimize social media efforts.
• Proactively engage with viral social media content to generate brand reach while using the MANSCAPED® brand voice
• Collaborate with Marketing, Creative and Retail teams as needed for cohesive social media campaigns and launches
• Oversee and manage the recruitment and hiring process for the Social Media team, including resource planning candidate screening, interviewing, and onboarding
• Partner with Talent Acquisition to highlight MANSCAPED® Employer Brand, showcasing the company’s culture and values and influence increase engagement on LinkedIn
• Other duties as needed

Qualifications:

• 8+ years of relevant social media experience working on brands of large scale to drive business growth
• Strong track record of frequent, timely social media posts that have maximized views and engagement
• Proven experience in social media management, preferably in a leadership role
• Deep knowledge of social platforms including Instagram, Twitter, TikTok, Facebook, and YouTube
• Experience working with or for grooming/beauty, DTC, and/or CPG companies
• Strong leadership skills with the ability to collaborate effectively across teams
• Possess a strong creative sensibility and ability to develop fun and engaging content
• Knowledgeable using social media management, reporting and analysis platforms

Compensation Range

$145,000 – $155,000 USD

MANSCAPED®Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events.

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.

• If you’re facing life’s challenges, our confidential Employee Assistance Program offers resources to help you navigate them.

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.

Senior Content & Social Manager

Location: Remote (US)

UserGems is the signal platform for outbound sales and marketing. We capture the most valuable buying signals and automate the next steps to turn them into revenue. In layman’s terms, we help companies identify who to best target, when, why and help your team act on the insights quickly.

We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.

We’re looking for Senior Content & Social Manager to accelerate our growth and strengthen our position in the market. You’ll be driving key initiatives while managing a high-performance team of writer/social/design contractors & agency.

This is an incredible opportunity for someone who wants to take on a lot of ownership, experience exponential growth, and work with talented, collaborative, and friendly people who love what they do.

As Senior Content & Social Manager, you will:

1. Content strategy & execution:
   • Lead and execute our multi-media content strategy across our entire buyer and customer journey
   • Create a wide range of edu-taining content designed to wow the B2B sales and marketing community–from proprietary thought leadership, customer stories, and virtual events, to email and demand gen campaigns, and everything in between.
   • Be as equally obsessed with distribution as creating content
2. Social & communications:
   • Own social media & comms strategy and execution to amplify our brand and educational materials to the target audiences
   • Drive, enable, and amplify customer advocacy. Engage actively with our community through various channels, fostering relationships and building a network of advocates
3. Performance measurements:
   • Set up measurement and insights capabilities, and work with the team to regularly track, learn from, and communicate the impact of brand and campaign marketing efforts

‍

‍How you’ll ramp

…within your first week

• You’ll get familiar with UserGems’ mission, values, and business objectives and get familiar with our tech stack.
• You’ll review the existing content & comms strategy, including content & social calendars, blog posts, video assets, and social media channels.
• You’ll set up 1:1 intro meetings with your team and the rest of the go-to-market team to understand current priorities and roles.

…day 30…

• You’ll deeply understand our target persona, pain points, and use cases.
• You’ll get familiar with our product, how we and our customers use it
• You’ll audit & identify gaps and opportunities in our current strategy
• You’ll drive some low-hanging fruit projects, e.g. launch announcements, customer stories, etc.

…day 60…

• You’ll propose updated content & comms strategy & calendars to drive our brand and help educate our market
• You’ll provide direction and contribute to the “What Moves The Needles” report
• You’ll collaborate with Demand, Product Marketing, and Customer Success to propose a repeatable, scalable process to execute the strategy
• You’ll start building relationships with our content partners and advocates

…day 90…

• You’ll have established yourself as the go-to person for UserGems content and communications — both internally and externally
• You’ll lead the Social Media Training for new hires and enable the employees to participate in building company & personal brand online
• You’ll work closely with the leadership team on thought-leadership communications
• You’ll report on leading indicators of your strategy & OKR

‍

‍What you’ve accomplished so far

• You have 2-4 years of experience in content marketing, brand, social media or related field
• You’ve managed/worked with a small team contractors
• You write like you talk
• You hold a high bar for content quality – not only for clarity but also whether the topics are actually interesting for the target audience, i.e. does it pass the eyebrow test
• You’re a creative thinker
• You have strong project management skills
• You like to collaborate with different teams and with stakeholders at all levels
• (Bonus) You have some experience in B2C, e-commerce, or agency

‍

‍Why you should join:

• You’ll be part of a fast-growing startup as it scales from 60 to 100 employees
• Customers love us! (see our Customers page and G2 Reviews)
• We’re a remote-first company with employees across the Americas and Europe
• We have Weekly Standup every Monday, virtual Happy Hour, and quarterly in-person Company All-Hands so that everyone stays connected and updated.
• We believe strongly in being customer-focused and data-driven in everything we do.
• We work very hard but we are kind and supportive of each other, with partners and customers.
• We value inidual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.

‍

Target annual compensation range: $110k – $125k

Please note, a variety of factors are taken into consideration when determining compensation. The range listed is UserGems’ reasonable estimate of the compensation for this role. Actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Final offer amounts may vary from the amounts listed.

‍

The role and a bit about usWe’re looking for a DevRel to take full ownership of building and nurturing relationships with our developer community, and ensuring that third-party developers build software and applications that benefit the peaq ecosystem at EoT Labs.This is a unique opportunity to become part of both our communications and development teams, responsible for building and maintaining relationships with developers, technical ambassadors, projects building on peaq, and other key stakeholders in our community and ecosystem.You’ll be joining a team of hungry entrepreneurs, visionaries, engineers, and creatives, driven by the opportunity to have a real-world impact. We’re experience-oriented, performance driven, and go through life with a ‘can-do’ attitude – because that’s what it takes to positively shape our collective future.If that resonates with you, let’s e into the details. What you bring to the table* Knowledge in Computer Science or related fields.* At least 2 years of experience in similar positions in Web3.* Deep technical knowledge of blockchain technology.* Experience working on distributed platforms/blockchains.* Ability to build and maintain relationships with developers, our ecosystem, community and other key stakeholders.* Proficient in at least one or more programming languages, e.g., C/C++, Go, Rust, Java, JavaScript.* Strong communication, writing, and presentation skills.* A passion for customer success.* Experience in creating and maintaining technical documentation.Nice to have* A passion and deep understanding of Web3.* Excellent English written and verbal communication skills.* Autonomy at work mindset, you are driven to create an impact at peaq.* You’re familiar with Substrate* You’ve worked with another Layer-1 blockchain.* You balance being technical and being a ‘people person’.Things you will do* Building and maintaining relationships with developers, partners, and other key stakeholders in our community and ecosystem.* Troubleshooting community and ecosystem project issues.* Relaying information between the tech and comms teams.* Making the experience and success of projects building on peaq a daily priority.* Creating technical content such as tutorials, code samples, and API documentation.* Coordinating the Technical Ambassador community, and the technical community.* Working closely with the engineering team to gather feedback and ensure that developer needs are met in product development.* Serving as a technical expert and thought leader in the peaq community, especially with Technical Ambassadors.* Working closely with the marketing team to promote peaq and develop community through social media, blog posts, and other channels.* Identifying and engaging with strategic partners and key influencers in the web3 developer community.* Improving developer experience by creating developer focused tooling, tutorials, documentation and blog posts.* Developing and maintaining developer community engagement.* Setting up the right systems and processes to ensure successful developer community building.What we offer* Remote first. You’ll be joining a team working from all over the world.* Flexible working arrangements. Create your own journey with flexible working schedules and locations.* The opportunity to contribute to innovative projects in and exciting industry that has the potential to positively shape our world.* High growth potential. Room to grow professionally at EOT Labs, while learning new skills and working on the cutting edge of Web3 and IoT.* A warm and open culture at an international organization with team members coming from all four corners of the globe.* An environment that values freedom, autonomy, team spirit and open communication.What guides us* We believe that great teams can only deliver great results consistently if they work under conditions that give them creative freedom and a manageable workload, creating full focus on what's important.* We find strength in ersity and authenticity.* We give you the freedom you need to be great at what you do.* We create a space where people can do what they love and live up to their potential.We look forward to building the future with you. #Salary and compensation

(Senior) Social Media Strategist

This position is remote-eligible to iniduals residing in the United States. At this time, we are accepting applications from all states except California, New York and Washington.

The Job

As a Social Media Strategist or Senior Social Media Strategist you will work to organize and execute all aspects of social media for our clients. You are quick on your feet and able to prioritize multiple tasks and/or clients daily to ensure campaigns go off without a hitch. You like to balance creative thinking with making sure the details fall in line.

The Work

• Lead social strategy development and execution
• Conduct research to support strategies and tactics for community and influencer management
• Manage client social channels across multiple platforms – Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc.
• Execute all aspects of community management – content curation, copywriting, content sourcing, scheduling, engaging, tracking and reporting, etc.
• Lead strategic recommendation and execution of influencer campaigns – campaign and influencer briefing, creator selection, budget management, client communications, tracking and reporting, etc.
• Mentor and work with Social Coordinators to deliver against client strategies
• Work to make sure all of the finer details of executing community and influencer management are covered
• Immerse yourself in key community and influencer management and reporting tools in use by Backbone – Dash Hudson, Facebook Brand Collabs Manager, RivaliQ, Mavrck, CreatorIQ, etc.
• Stay up to date on latest industry research and media trends

The Essentials

• Bachelor’s Degree
• 2-5 years professional experience

Your Capabilities

• Able to work successfully in a team environment that promotes collaboration in addition to confidently working independently and leveraging resources at hand
• Knowledgeable on social media platforms, including Facebook, Instagram, TikTok, YouTube, Twitter, LinkedIn, Snapchat, Pinterest, etc.
• Experience in social community and influencer management platforms, such as Dash Hudson, Sprout Social, Hootsuite, Mavrck and/or CreatorIQ
• Experience with social reporting, benchmarking and listening tools, such as Instagram Insights, Google Analytics, RivaliQ and Meltwater
• Strong design aesthetic
• Communicate effectively at all levels
• Detail-oriented and ability to appropriately manage time
• Able to prioritize, multi-task and work under pressure
• Establish and maintain effective relationships interdepartmentally, as well as with those outside the team
• Competent Excel and PowerPoint
• Willing to learn and challenge the norm

The Extra Mile

• Have a basic understanding of the principles of marketing and advertising, along with knowledge of media concepts and terms, creative best practices, and a variety of social media platforms
• Experience executing full-scale influencer campaigns, from discovery to reporting
• Experience running paid social boosting and/or running paid ads in Facebook Business Manager
• Familiar with Brand Collaboration Center in Business Manger
• Graphic design experience on Adobe Photoshop or similar tool
• Social content creation experience in Instagram, TikTok, etc.
• Understanding of Backbone’s core values
• A love of the outdoors
• A sense of humor

Be you, on our team. We seek to build an inclusive team and culture that values erse lived experiences, backgrounds and skill sets.

Salary: $60-$75k depending on experience

Comprehensive Benefits:

• Medical coverage (including Employer 100% paid option)
• Dental coverage
• Vision coverage
• 401 (k) match
• Wellness benefit
• Home office stipend
• Professional development/education assistance
• Paid volunteer hours
• Parental leave
• Flexible schedule
• Company-wide offsites
• Remote/hybrid workplace

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Boulevard - Software for self-care.

The Marketing team at Braze is looking for an Integrated Campaign Manager, Global ABM to develop and execute the global account-based marketing campaigns for our Enterprise and Global Strategic segments. This role will sit on the Demand Generation team, and partner closely with Sales, Regional Marketing, Content Marketing, Strategic Consulting, Marketing Operations, and more to build multi-channel ABM campaigns (1:many) that drive awareness, engagement, and pipeline among priority accounts. This role will report to the Senior Manager, Global Strategic Marketing.WHAT YOU'LL DO* Execute many global ABM campaigns in close collaboration with GTM stakeholders to support growth within Enterprise and Global Strategic segments.* Work with Creative, Strategic Consulting, Regional Marketing, and more teams to build scalable assets to be used and/or personalized for 1:few and 1:1 ABM campaigns.* Help write and then optimize an ABM playbook for use by Marketing and Sales partners across all regions.* Craft enterprise marketing motions for priority accounts that encourage account progression or increased intent. * Own reporting, analysis, and readouts to stakeholders on ABM campaigns and events–ensuring performance against engagement, pipeline, and account progression goals.* Collaborate with Regional Marketing teams in our 4 regions (AMER, APAC, EMEA, LATAM) to build and share best practices and learnings that help them develop ABM strategies and programs that align with their market needs and strategies. * Partner with our Digital team to drive and optimize the digital strategy for ABM (display ads, paid social, content syndication, etc.).* Build personalized web experiences and/or landing page experiences for priority accounts.* Lead working groups organized around ABM campaigns to drive key initiatives forward and on-time completion of campaign deliverables.* Strategically incorporate relevant events into ABM campaign plans to ensure alignment with broader ABM strategies. * Support event execution (audience development, logistics, planning, etc.) for events aligned to ABM campaigns.* Manage project management tools, documentation, calendar, and processes for ABM campaigns.WHO YOU ARE* Proven track record of building and executing enterprise marketing motions across events, email marketing, paid media, content, webinars, direct mail, and more.* Expertise with and use of ABM technology and advanced audience segmentation, personalization, and targeting; such as: 6Sense, DemandBase, UberFlip, PathFactory, etc. (Braze currently uses Demandbase, Mutiny, Marketo, Salesforce)* Eager to help develop and shape an ABM campaign framework that can be scaled across regions, segments, and teams.* Natural collaborator with experience effectively leading projects with large virtual/hybrid teams, across multiple departments, regions, and cultures * Deep knowledge of industry best practices and benchmarks for designing impactful ABM campaigns.* Ability to manage multiple projects simultaneously with competing deadlines.* Data-driven marketer who builds programs that achieve defined goals and ensure ROI* 5+ years experience in Demand Gen with at least 3+ years focused on ABM for enterprise/strategic accounts in a SaaS organization.* Self-starter with the ability to work independently and as part of a team* Comfortable in a high-growth, high-velocity environment and defining new programs/processes that scale.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 - $127,500/year with an expected On Target Earnings (OTE) between $120000 - $150000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. #Salary and compensation

About Celestia LabsCelestia is the first modular blockchain network. By decoupling consensus from execution, Celestia enables anyone to easily deploy their own blockchain, without the overhead of bootstrapping a new consensus network. Blockchains on Celestia are free from constraints, making them scalable, sovereign, and secure.About the TeamThe Celestia Labs Team is remote first and highly distributed, with English as our primary language for communication. We are looking for self-starters that are excited about working in a fast paced startup environment. We do not require team members to live in specific timezones, but much of the team lives and works in the European timezones. As such, team members are expected to be available as needed for team and company events that are scheduled. Generally these are scheduled between 12pm-5pm UTC.About YouCelestia Labs is seeking a Marketing Associate. As the Marketing Associate, you will play a crucial role in creating and implementing marketing campaigns, managing content creation and driving engagement across various channels. You will work directly with Celestia Labs’ Head of Marketing and Communications, and collaborate with other teams to understand every aspect of Celestia in order to effectively communicate them to a broad audience. This role requires a blend of creativity, analytical skills and a familiarity of the blockchain infrastructure landscape. Perks* Flexible and remote work environment with multiple onsites each year* Competitive salary and meaningful long-term compensation package* Stipends for home office, coworking space, professional and personal growth* 4 weeks annual vacationResponsibilities * Ecosystem Marketing: Cultivate relationships with teams building on Celestia. Ensure streamlined communications and coordination of announcements. * Campaign Management: Manage and own comprehensive marketing campaigns that effectively communicate Celestia’s value proposition and engage our target audiences. Communicate with designers to create corresponding content and swag. * Performance Tracking: Analyze and report on the performance of social media campaigns and strategies, making data-driven recommendations for optimization.* Brand Management: Elevate and maintain our brand identity and messaging across all marketing channels, ensuring consistency and high-quality messaging. * Content Creation: Lead the creation of engaging content that resonates with our community, including blog posts, tweets and graphics. * Community Engagement: Foster a strong, vibrant community around Celestia and the modular ecosystem by engaging with users on social media, forums and at live events.Who You Are* 3+ years of marketing experience, ideally within blockchain infrastructure. * Crypto-native. Must understand crypto culture, its language and its audiences’ mindset across different social channels and media touchpoints. * Understanding of Web3 concepts, trends, and communities, with the ability to communicate complex ideas in accessible and engaging ways.* Proven track record of developing and executing successful marketing campaigns.* Strong understanding of digital marketing channels and tools, including Twitter, SEO and Farcaster. * Excellent communication and writing skills, with the ability to create compelling content.* Creative thinker with the ability to generate innovative ideas for content and campaigns that stand out. * Analytical mindset with experience in using data to inform marketing strategies.While experience in the blockchain space is preferred – having general excitement about web3 and modular blockchain technology is a must! #Salary and compensation

VP, Customer Success Strategic Accounts

Job Category: VP

Requisition Number: VPCUS005931

Posting Details

• Full-Time

• Locations

  O-TX-Richardson

  Richardson, TX 75082, USA

  US Remote

Job Details

Description

SUMMARY

The VP, Customer Success Strategic Accounts will join RealPage’s Customer Success organization as a strategic leader, relationship builder and loyalty creator for RealPage’s most strategic accounts, representing ~13% of recurring revenue. You will lead a team of high caliber Customer Success Managers accountable for driving adoption and growth in support of our Strategic Accounts. In this role, the VP Customer Success, Strategic Accounts will be develop deep relationships and trust with the C-suite and decision makers levels. You will work closely with these customers to intimately understand their business objectives and ensure they realize their intended outcomes for partnering with RealPage. This position will partner cross-functionally with Sales, Product, Support, Delivery and Marketing to drive customer engagement & success, advocacy opportunities, retention, and overall operational excellence. The ideal candidate has a passion for customer success and business outcomes – establishing brand loyalty and customer satisfaction. They must have a proven track record of successful customer relationship management and growth with top accounts. This is an exciting role in a fast-paced global company with the ability to positivity impact our customer relationships and have a high impact on RealPage’s growth and brand in the marketplace.

PRIMARY RESPONSIBILITIES

• Develop and execute a strategy for assigned Strategic customers that aligns with the company’s growth objectives, including measurable outcomes, KPIs and a regular cadence on progress.
• Drive Customer Success outcomes including reducing client churn, driving product adoption, increasing customer lifetime value, ensuring world-class NPS ratings, and increasing levels of advocacy within assigned strategic account customers.
• Develop and build the Customer Success Manager talent required to drive retention, adoption, and advocacy in the strategic accounts.
• Expand and grow revenue in the Strategic Accounts through driving advocacy and adoption programs, positioning value and identifying opportunities for Sales.
• Act as a player and a coach in developing strategic customer partnerships. Lead a team while engaging directly in key relationships, touch points, and escalations. Personally develop deep customer relationships and be seen as a ‘trusted advisor’ at the C-suite and decision maker levels. Additionally, develop this capability within your Customer Success Managers.
• Create strategic Customer Success plans for assigned Strategic Accounts in collaboration with Sales, Delivery, Support, Product and Marketing. Provide regular progress updates, both internally and with the customers, including quarterly executive business reviews.
• Identify potential risk in accounts early and ensure team manages recovery plans with urgency.
• Serve as the voice of the customer to internal teams for assigned accounts.
• Use a data-driven approach to implement process improvements where needed to ensure transparency of business performance corporate-wide and ensure world-class levels of customer retention and satisfaction.
• Effectively manage people, including providing performance feedback, guidance, and input on their goals and objectives; provide coaching and mentoring continuously.

QUALIFICATIONS

• Bachelor’s degree in Business Administration or a related field
• 12+ years of account management experience in a SaaS or subscription enterprise software company
• 10+ years of experience in customer-facing roles, with at least 5 years in a senior-level position managing people managers.
• Multi-family experience a plus
• Strong Excel, PowerPoint, SalesForce and CRM experience highly preferred
• Ability to travel 25%

KNOWLEDGE/SKILLS/ABILITIES

• Strong strategic thinking and planning skills, with the ability to translate vision into actionable plans.
• Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including C-Suite, Investors, and Board of Directors.
• Ability to tell executive level stories through effective presentations and succinct communications.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision making.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Demonstrated desire for continuous learning and improvement.
• Customer-centric mindset with a passion for enhancing the customer experience.
• High level of emotional intelligence, with the ability to navigate complex organizational dynamics.
• Resilient and adaptable, with the ability to manage ambiguity and drive results in challenging situations.
• Collaborative and inclusive, fostering a culture of teamwork and continuous improvement.

Physical Demands and Working Conditions

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.

#LI-REMOTE

#LI-JH1

Qualifications

Skills

Required

Leadership

Intermediate

Attention to Detail

Advanced

Behaviors

Required

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Leader

: Inspires teammates to follow them

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better in Business Administration or related field.

Experience

Required

10 years:

10+ years of experience in customer-facing roles, with at least 5 years in a senior-level position managing people managers.

12 years:

12+ years of account management experience in a SaaS or subscription enterprise software company

Senior Marketing Manager, Customer Advocacy

locations

Dallas

time type

Full time

job requisition id

242993

** MUST SUBMIT WRITING SAMPLE WITH RESUME**

Blue Yonder Job Title:

Senior Marketing Manager, Customer Advocacy

Synonymous Job Title:

Sr. Marketing Manager

Location:

US – Remote

Overview:

Responsible for highlighting our customers’ success through creative and compelling storytelling. Reporting to the Senior Marketing Director, Customer Advocacy, you will help capture, craft, and highlight the success of our customers to build confidence in our solutions and amplify our leadership in the market.

What you will do:

• Amplify the success of our customers through creative storytelling that brings their challenges and winning strategies to life.

• Lead effective interviews that get to the heart of the narrative and craft impactful customer stories to reinforce our messaging and differentiate our offerings in the market.

• Create stories for a wide range of mediums and platforms — written case studies, blogs, videos, social media, speaking opportunities, etc.

• Build and regularly update our global customer facts repository ensuring it’s accurate, current, and relevant.

• Measure and analyze the impact of customer stories to optimize and drive continuous improvement.

• Ensure all external-facing content is on brand and aligns with our corporate messaging.

• Collaborate cross-functionally with teammates in Customer Success, Brand & Creative, PR, Content Marketing, Events, etc.

What we are looking for (** MUST SUBMIT WRITING SAMPLE WITH RESUME**):

• Bachelor’s degree in Communications, Journalism, Marketing, Business, Supply Chain Management, or a related field.

• 7+ years of experience in SaaS/tech marketing, preferably in customer advocacy, content marketing, or PR.

• Passionate about storytelling with the ability to identify themes, conduct effective interviews, and create high-impact content.

• Demonstrable storytelling skills. Work samples will be required.

• Prior experience working on customer stories preferred.

• Strong organizational skills with a keen eye for detail.

• Soft Skills: Excellent communication and interpersonal skills, project management, and problem-solving skills.

#LI-REMOTE

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The salary range for this position is: USD $120,334.55- $151,665.44

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Inidual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• Wellbeing Days
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our erse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder’s inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Head of Customer Success

Remote

Account Management

Description

The Head of Customer Success will be responsible for establishing and leading our new customer success function for our brand partnerships products (Studio and Connect) as well as be responsible for optimizing the customer lifecycle fully from an operations and tracking perspective.

This role involves developing and implementing strategies to ensure client satisfaction, overseeing the team responsible for on-time delivery of story assets, and collaborating with Account Management and Sales to operationalize our systems and define key metrics that reflect customer satisfaction and operational efficiency.

• Create and execute a comprehensive customer success strategy to enhance client satisfaction and retention.
• Work with Head of accounts to define SLA’s and escalation points; build on-time deliverable playbook
• Lead a best-in-class customer success team tracking performance, mentoring and developing team members, and holding teams accountable
  • Track response time for email communications
  • Train team on navigating our internal newsroom and various story creation and distribution processes
  • Measure team on customer satisfaction scores based on the various interactions the team has with the client day-to-day
• Oversee the delivery of high-quality story assets and deliverables tailored to client needs and objectives.
  • Hold team accountable to delivering all assets on time
• Collaborate closely with product managers to identify opportunities to improve internal processes that affect client deliverables.
• Develop and implement efficient workflows and best practices to enhance operational efficiency and scalability.
• Oversee CRM and project management systems and other operational tools, ensuring they are optimized to support business objectives.
• Define and track KPIs for sales, marketing, and accounts as they pertain to the customer lifecycle; work closely with billing and the operations team.
• Align the operations, systems, data and processes that support revenue teams to get better control over the end-to-end revenue cycle

Requirements

• 5-8 years experience in a customer success, revenue operations, or customer operations role
• Strong understanding of customer success and sales metrics and best practices.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Management experience a plus.
• ClickUp and Hubspot experience a plus.

Benefits

Compensation offered will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience. The estimated base salary range is $100,000 – $130,000 in addition to a bi-annual bonus program. Other benefits include:

• Equity Stock Option Program
• Full Health & Dental Coverage
• Remote Team
• Unlimited PTO
• 3 Months of Paid Family Leave
• Annual Team Offsites
• Monthly Virtual Social Events
• Awesome & Inclusive team culture!

Stacker is an equal opportunity employer that is committed to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Manager, Customer Campaigns

Marketing Remote (USA)

PandaDoc is looking for a strategic, high-impact Manager, Customer Campaigns.

You’ll lead our customer campaigns, reporting to the Director of Global Campaigns and Lifecycle. You’ll lead our customer campaigns team, and own the planning, orchestration, and execution of customer-facing campaigns; driving customer adoption and generating expansion pipeline.

As a critical member of our Campaigns team, you will be a player-coach who helps us evolve our integrated campaign framework by testing new ways to drive onboarding, adoption, and expansion from our ICP customers. You’ll work cross-functionally across our Revenue Marketing, Marketing Operations, Corporate Marketing, and Customer Experience teams to establish shared OKRs, ensure cross-functional enablement, and manage performance.

In this role, you will:

• Initiate and execute customer-facing campaigns across multiple channels; such as email, social media, paid advertising, webinars, and in-product notifications.
• Build a strong understanding of our customer base, their pain points, and their user journey. Leverage these insights to craft compelling customer campaigns.
• Establish core KPIs for customer campaigns, analyze campaign impact, and optimize relentlessly. Obsess over data, test, iterate, and constantly push for higher ROI and deeper audience engagement.
• Lead and inspire a team of talented customer campaign managers. Foster a collaborative, data-driven environment where the impact of the team is greater than the sum of its parts.
• Build strong relationships and feedback loops with our CX team to foster collaboration between our teams and ensure alignment behind shared business goals.
• Develop and refine customer campaign segmentation strategies based on behavior and engagement metrics, ensuring personalized messaging that resonates with different segments throughout the buyer journey.

About you:

• You’re a mentor, coach, and cheerleader, who has leadership skills that will inspire and motivate your team.
• You have an analytical mindset, and own the performance of customer campaigns. You love analyzing KPIs, spotting trends, and optimizing for maximum impact. Data-driven decision-making is your mantra.
• You use excellent communication and presentation skills, to build relationships across teams and captivate an audience with your vision and data-driven insights.
• You’re always learning, evolving, and pushing the boundaries. You have a growth mindset and a relentless curiosity and passion for marketing.

Qualifications:

• 5+ years of experience running customer marketing campaigns, ideally in a B2B SaaS environment.
• Strong understanding of the buyer’s journey and the ability to create targeted messaging for different stages.
• Proven track record of interpreting data to distill key insights and make data-based recommendations that increase the impact of your campaigns.
• Experience leading high-performing teams; fostering a collaborative environment and developing inidualized career growth plans.
• Experience managing customer campaigns in project management tools; such as Asana, ClickUp, or Monday.
• Experience with marketing automation platforms and CRMs; such as HubSpot, Salesforce, Marketo, or Pardot.

Company Overview:

PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture:

We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

Benefits:

• Employees may be able to purchase company stock (or receive annual bonuses)

  Employees (and their families) may enroll in the company’s medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans.

• Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year

The annual OTE is up to $150,000 (base + bonus combined).

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

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About HightouchHightouch’s mission is to empower everyone to take action on their data.  We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The Role As a Technical Solutions Account Manager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.What You’ll Do* As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers* You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations* From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices* Provide customers with clear proactive technical guidance and expertise across all our products* Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations* Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next levelWhat We're Looking For* 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined* Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy* Excellent project management and communication skills* Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.)* Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen* Ability to collaborate cross functionally with different teams and types of people* Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease* Proficiency of spoken and written EnglishWe are looking for talented, intellectually curious, and motivated iniduals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is 160,000-200,000 (80/20 split variable) USD per year which is location independent in accordance with our remote-first policy. #Salary and compensation

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