Title: Sports Information Associate, NFL
Location: United States/Remote
What is Underdog?
Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!
At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.
As a Sports Information Associate, you’ll help us build out the best news team in the industry as we continue to expand our coverage across all sports.
Please note, Underdog is a US based company and no sponsorship is available for this position at this time.
What you’ll do:
- Monitor real-time feed for injury news, lineup information, and practice reports
- React to news in a timely manner to power the Underdog Twitter feeds (@Underdog__NFL, @Underdog__MLB)
- Produce comprehensive blurbs with actionable takeaways for each news item
- Ensure our admin resources are accurate and up-to-date
- Assist the team with various tasks as needed
Who you are:
- A self-motivated inidual who is a quick learner with an attention to detail
- Passionate about breaking news
- Willingness to work late nights and weekends around the sports calendar
- Possess extensive NFL knowledge
Even better if you have
- Experience running a news account
- Familiarity with Tweetdeck
- Working MLB knowledge
- Ability to process large amount of information at once in a timely manner
Underdog Sports is firmly committed to equity, inclusion, and ersity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $60,000 and $70,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate. Below you’ll find a few of our perks:
- Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- Company paid Health, Dental, Vision plan option for employees and dependents
- 401k Match & FSA
- Remote, In-Person, or Hybrid Scheduling we are 100% VIRTUAL FIRST!
- A $500 home office allowance
- $100 in UD credit
- Support for learning and development
- Book club expense your books!
- Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
- Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!
#LI-REMOTE

fulltimeremote (gb)
"
To apply:
Click here to start your application.
IMPORTANT: you must complete our Ashby application form linked above in order to be considered for this role; sending a message through WaaS is not sufficient. If we don't receive an application form, we will not consider your application!
Click the link to start your application by completing a few quick questions and we'll review your application as soon as possible - next steps would be a 30 min intro chat with one of the founders. Please make sure to mention WaaS when you apply!
Join Anima and save lives 🌟
Do you want to save lives with every clinic you help to deploy Anima?
Join Anima, and you can have your cake and eat it too: we pay upper quartile for salary + equity, and working in customer success, you'll use your influence and people skills to get Anima into clinics and entire regions: an urgently needed product that saves lives amid critical levels of patient demand, with healthcare systems in crisis across the globe.
Hi - I'm Shun, an MD and CEO of Anima. Thanks for checking out our job ad! We’re tackling a problem that has affected everyone in some way.
1. Millions die every year because their medical problems aren’t treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I founded Anima because I was tired of breaking bad news to patients who later died, because they didn’t get a great care plan quickly. So many of those deaths were avoidable.
2. We’ve built an ambitious ‘Care Enablement Platform’ to automate the entire healthcare workflow, starting with primary care - combining online consultation with productivity tools and a single source of patient data truth. Anima has next generation features like autogenerating coded clinical notes and patient comms, and a real time multiplayer dashboard with a Slack-like chat experience that supports 1000s of discussion channels per clinic.3. By enabling care, we get patients optimal care within 24 hours and 10x the clinical workflow in the process.Since our launch and first pilot in March 2022, we're now used in dozens of clinics across the country, serving 100,000s of patients. We’ve been growing more than 80% MoM in terms of users and revenue. We’re default alive, and currently have over a decade of runway - though we expect to be strongly cashflow positive by the end of 2023.
Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals with $0 spent on marketing, despite being B2B/enterprise. We have never churned a clinic.
Backed by a top 1% VC and Y Combinator (home of epic companies like Airbnb, Coinbase, Stripe) 🚀
We’ve raised a large Series A just 7 months after launch, in the first bear market of a decade.
We were one of the hottest companies of YC’s W21 batch and raised our first round in 4 days, led by Hummingbird (consistently top 1% of global returns). We are pretty unique among health techs: we have both medical and engineering domain expertise. I wrote the Anima 1.0 backend in Node, 80% of which is still used. I also built Annie 1.0, a tuned LLM coupled with a policy engine, that can output structured medical summaries, potential differential diagnoses and management plans. As a doctor and former HM Treasury health policy advisor managing £4bn budgets in UK health spending, I’m a technical, product-focused CEO with full stack domain knowledge and personal experience of the problem we’re solving.
Our mission is to deliver precision medicine to everyone in the world, within 24 hours. We know exactly how to get there and we’re moving ferociously with focus, and we have everything we need to win.
Anima has a unique hacker culture: everyone is technical with almost complete autonomy akin to ‘Knights of the Round Table’.
In 14 months, we built the most advanced Care Enablement platform that exists.
Over 80% of the product team are ex-technical founders, former CTOs. We also have many technical domain experts (’fullstack Clinical Engineers’, ex-MDs) who are their own users.
Everyone in product is technical at Anima and can write production code. This makes for a truly flat hierarchy. There’s no separate founder, product or customer team - there is very little communication loss because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. Deep domain knowledge & a tight feedback loop between product dev and user pain is how launched in the highly complex health space, growing from 0 to over 100,000 MAUs in months.
We only hire exceptional talent who can think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. At the same time, we are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn’t clear. We believe all future managers should be formidable ICs & domain experts.
Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. Anima is a safe refuge for everyone to share their honest thoughts, feelings and be their complete unfiltered self.
In addition to delighting users, working in customer success & implementation you’ll play a pivotal role in product direction, and in deciding what we build next. At Anima, you’ll be conduits for users, ensuring we evolve Anima into the right personalised medicine platform.
Empower our users to build the future of healthcare, and guide them to real behaviour change
Our NPS is 87, and we’ve never churned a clinic. Our current sales team have said that one of the biggest perks of working at Anima is seeing the delight and disbelief on people’s faces when we show them a demo of Anima, something that is truly a 10x generational leap. Here’s what some of our users have been saying:
*“I sent a plan to the patient and it’s incredible, within a few minutes they’re coming back to me saying that they can make the appointment!”
\"I would call that next generation, I think you have that badge\"
”Sometimes you need to stop driving a Fiesta and buy a Mercedes\"*
Lots of us went into medicine because we wanted to maximise our positive impact. At Anima, we understand that distribution is the other half of a legendary product. Here are incredible things we’ve built as a result of our fullstack sales team:
* A Clinical Director at one of our practices wanted to streamline multiple access channels and make access equitable and fair. After some great discovery and deep listening, the AM together with the customer suggested we build something called ‘proxy requests’, which would allow the reception team at a clinic to complete Anima requests on behalf of a patient who was on a landline call - this made it possible to give someone with no internet or mobile phone the same access to care. This has been a critical and much applauded feature that has led to viral referrals and fanatical users.
* Bronagh, a fullstack account manager, realised that adding a configurable feature that allows patients to self-book appointments directly into the electronic health record calendar would be critical to closing large enterprise accounts. By deeply understanding the pain points and anxieties underlying the feature, Anima built the feature in 9 days, to the great excitement of users at demo calls and $1m+ ACV meetings.* Off the back of fanatical referrals from our existing user base, we’ve been invited to present to NHS England at national and regional primary care board meetings, and have been helping to shape the future of primary care through an upcoming $1bn+ procurement framework.If high growth delta and joining an elite scrappy crew is your priority, you’re gonna love it here.
Does this sound like you?
* Hungry and wants their shot to change the world - a force of nature when empowered with the tools, resources and development to do it.
* A gifted relationship builder: able to quickly build rapport and an uncanny ability to read people's minds and understand their core desires and motivations. Able to scale this superpower to build & maintain relationships across whole organisations.* An outstanding conduit between users and our product/engineering team: ability to accurately and reliably translate user painpoints into actionable insights and suggestions that power feature development.* Exceptionally organised & user-oriented: never fails to engage users at the optimal moment, and constantly finds new ways to delight our users.* Extraordinary attention to detail: picks up on the smallest signals around user sentiment and goes to extreme lengths to ensure a delightful user experience.* Exceptional communicator, able to write and speak persuasively and distill complex information into clear and concise points, without jargon.* Pragmatic rather than dogmatic in decision making: able to weigh real world data appropriately, changing course when necessary towards optimal outcomes for patients and clinicians.* Keen to understand the big picture & entire context of the company and vertical; impatient to grow towards a senior executive role.* Seeks to maximise combined team productivity, communicating the right things at the right time through the right channels.* Intellectually curious and loves learning - able to tackle entirely novel challenges that lack prior precedent through first principles thinking, creatively using the right pragmatic approach, with an understanding of alternatives and trade offs.We’d prefer if you had at least 2+ years of B2B/enterprise SaaS experience, with a proven track record in supporting $50k+ ACV accounts with implementation and ongoing success. We make exceptions for exceptionally high growth delta candidates. You’ll need to demonstrate most of the above through past projects and/or our assessment process. For this role, you will need to be based in the UK.
Our current users & what to expect from the role
We're live with GP teams across the country, being used by teams across the NHS. Over the rest of 2023, we're continuing to onboard teams that want to build the future of healthcare, and will be working with the NHS to deploy Anima at regional & national level. We’ll also be identifying international partners to power Anima’s next stage of growth.
Here’s some information on our technical stack in case you are interested (this may not make much sense to you - that's okay!): we are tech agonistic, and collectively choose the best tools for the job. We’re constantly looking to maximise our productivity and minimise what we call “discounted dev time cost” for shipping features. We have 2 separate fully functional web apps in prod: one for clinical users and one for patients. We have good functional & unit test coverage and we recently implemented an advanced CI/CD pipeline which supports golden screenshots and automated frontend tests.
We’re looking to add talented customer success leaders who are hungry and understand the urgency and importance of what we’re doing for society.
First month - some examples of what to expect:
* Join customer onboarding & training calls to develop a deep understanding of their fundamental motivations and needs/pain points, and understand what teams need to become
* Immediately build relationships and rapport with our users, supporting new users to get started with Anima, and enabling existing users to reach their full potential using the platform.* Join the team at events & conferences, speaking to potential users, leading demos of Anima and converting leads.Next 6 months - some examples of what to expect:
* Develop and iterate our onboarding & success process, devising the playbooks and frameworks to maximise user delight and fanaticism.
* Help scale our referral engine, identifying new ways that can we best utilise existing champions, and how we can turn more of our most engaged users into fanatical advocates for Anima.* Hire/scale the team, while implementing the right processes at the right times to maximise discounted team productivity and minimise discounted dev time of the features that will lead to maximum conversion.6+ months - some examples of what to expect:
* Potential to transition to a more managerial/executive role. Lead on professionalising our customer success function to support onboarding of whole ICSs at a time (1m+ patients).
* Work with product and distribution teams to identify and implement opportunities to delight users at every single touchpoint they have with the team, from revamping our training playbook to designing & leading regional implementation programmes.* This is a permanent role: things get even more exciting down the line!To apply:
Click here to start your application
Click the link to start your application by completing a few quick questions and we'll review your application as soon as possible - next steps would be a 30 min intro chat with one of the founders. Please make sure to mention WaaS when you apply!
We can't wait to hear from you!
",

location: remoteus
Title: Events Associate
Location: United States
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Senior Associate, Events, you will help develop our events strategy through research, planning, coordinating logistics, and execution of company events. You thrive in an environment that is not fully defined and are motivated by the opportunity to grow an early stage program into an impactful part of the business. You are a strategic thinker who is resourceful and self-motivated. You are a go getter, who loves the blend of coordination, marketing, planning, management, and facilitation that makes up the fabric of a great Events person. You take a high level of ownership and bring an entrepreneurial, and analytical mindset to constantly improve efficiency and efficacy.
Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Assist in planning, managing, and executing the end-to-end process for all company events and regional events
- Research event opportunities and provide analytically supported business cases to attend or host
- Identify non-traditional opportunities to fill an events calendar, virtual or onsite, such as: podcasts, speaking sessions, or potential sponsorship
- Collaborate with key stakeholders to define specific goals and success measures for each event
- Negotiate with vendors and facilitate internal legal review for all event related contracts
- Coordinate travel, lodging, catering, and all on-site event logistics
- Collaborate with marketing to develop event-related collateral, including exhibit graphics, pre-event communications, sales materials, flyers, swag, retractable banners, etc.
- Complete pre and post event KPI analysis, budgeting, and ROI reporting for inidual events and for the overall events strategy
- Assist in cross-functional collaboration with the strategic partnerships team on coordination of business development events
Qualifications:
- 2-3 years professional experience and 1-2 years experience directly planning and executing events
- Experience orchestrating meetings and trade conventions of 200+ iniduals
- Proven success managing large events; creating and adhering to detailed budgetary guidelines
- Ability to effectively communicate planning and execution of projects with senior leadership
- What will help you succeed in this role:
- Strong communication skills
- Excellent planning, organization, and analytical skills in a high stakes environment
- Effective collaboration with key stakeholders and senior leaders
- Strong project management skills; prioritization, management and execution of multiple projects
- Relentlessly resourceful, growth-mindset, and ability for quick decision-making under pressure
- Willingness to travel
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates ersity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $56,000-$70,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
"
Application Process
Please send your application here so we can put it into the review process: - https://zuddl.keka.com/careers/jobdetails/37102
Zuddl is a unified events and webinar platform for B2B marketers and conference organizers to plan and run webinars and event programs that drive revenue. Through software and service, Zuddl supports the entire event lifecycle(pre-event, in-event, post-event) regardless of the event format(webinar, hybrid, virtual or in-person).
We serve B2B companies like Highspot, Razorpay, and Microsoft and conference organizers like NACD, NAMIC, Saastr, Techcrunch, etc.
FUNDING
Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures.
WHAT YOU WILL DO
1. Responsible for the customer support experience with Zuddl
2. Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams3. Identify cases that require escalation (either technically or strategically)4. Create and maintain incident management requests to the product group/engineering group5. Be proactive and friendly, offering the highest level of support to customers6. Demonstrate an expert-level understanding of the Zuddl platform and know all of the ways it can best support a customer's event7. Be responsible for resolving customer configuration issues and responding to customer questions8. Troubleshooting high/priority complex incidents and delivering resolutions in accordance with our Service Level Agreements (SLAs)QUALIFICATIONS
1. 1-3 years in a SAAS setup with a keen eye and attention to detail-oriented
2. Fluent English speaker with outstanding written and verbal communication skills; you have the ability to read, interpret, and clarify customers' goals, and then craft thoughtful responses to help them achieve those goals3. Work with APIs, REST payloads, REST endpoints4. Hands-on experience in writing and running SQL queries5. Proficiency in HTML, CSS, and web technologies6. Knowledge of Shell scripting would be good to have7. Experience with technical support CRM systems (Salesforce, Zendesk, etc.)WHY YOU WANT TO WORK HERE
1. Competitive compensation
2. Employee-Friendly ESOPs3. Remote Working, Flexible Working Locations & hours4. Unlimited PTO (Flexi Leave Program)5. Wellness & Wellbeing (Ergonomics & Insurance)6. A culture built on trust, transparency, and integrity7. Ground floor opportunity at a fast-growing series A startup",

internshipremote - usresearch
The Block is looking to hire a Research Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.
Foundation is looking to hire a Senior Partnerships Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Blockswap Labs is a research & development firm dedicated to making blockchain technology accessible to mainstream users. We build permissionless middle layers for Web3 and PoS blockchain adoption, catalyzing crypto asset adoption for the masses. As core contributors to the Blockswap Network and Proof of Neutrality Network, we are committed to building credibly neutral public benefit infrastructure that catalyzes the adoption of cryptocurrencies, Etheruem blockchain, and EVM benefits to a wide range of users and protocols.
Our team is erse and distributed and is known for leading the charge in frontier tech like MEV PBS implementation, Encrypted Mempool, ZK proof Routers, state Replication Gadget, and MPC as a service. We’re passionate believers in an Ethereum future driven by rollups, with a keen focus on security and formal methods in all our protocol innovations.
About the Role:
Are you an experienced Data Infrastructure Engineer looking for an extraordinary opportunity to shape the future of blockchain?
If so, Blockswap is looking for a competent Data Infrastructure Engineer to join our team in shaping our MEV Proof Of Neutrality infrastructure. This unique role offers the chance to oversee and engage with various Ethereum MEV supply chain applications, giving you exposure to MEV, DeFi primitives, and Rollups, expanding your knowledge, and influencing these rapidly-evolving domains.
At Blockswap, we’re building a state aggregation and MEV OFA general infrastructure from the ground up. This will empower developers to innovate the next wave of MEV-aware protocols with cryptographic assurances and onchain public verifiability. Real-time integration of State replication and programmable state extensions will streamline intent provisions and order flow management, making them more efficient and agile.
As our Data Infrastructure Engineer, your contributions will go far beyond the ordinary, playing a vital role in the R&D and production of our MEV system, working alongside our Engineering, Monitoring, and Cryptography teams. Your focus will be on Block production, EVM executions, MEV rails, and ensuring the reliability of our PON Infrastructure while using our in-house cryptographic tools.
This role is designed for those who are driven, disciplined, and agile, ready to roll up their sleeves and create impactful changes in the industry in MEV and Cross-domain transactions. The complexities of MEV, Cross-domain transactions, or decentralized MEV services do not rattle you. Instead, you see these as opportunities to excel in a high-velocity-demanding work environment.
Responsibilities:
- You’ll write and maintain ETL and their orchestration to build products and APIs.
- Manage Observability challenge — monitoring the uptime of Ethereum Node and reliability of our protocols contract rules.
- Develop and build a highly scalable, secure, and reliable Data indexing that helps Registry smart contracts usage at a fundamental level.
- Implement APIs for efficient querying and data access by internal and external clients, focusing on security and performance.
- Develop** and maintain pipelines & features:** to ensure data quality, consistency, and availability across various data sources and improve the current data engineering stack.
- Ensuring data infrastructure is optimized for performance and cost, leveraging AWS & Cloud best practices
- Data governance policies and procedures include data lineage, cataloging, and data quality monitoring for the Ethereum Consensus and Execution Layer.
- You will be instrumental in both the research & development and production stages of our MEV system, fostering collaboration with our Engineering, Monitoring, and Cryptography teams.
- You will guide Block production, EVM executions, and MEV rails and bolster the reliability of our PON Infrastructure, leveraging state-of-the-art cryptographic tools crafted by our team.
Requirements:
- 3+ years of professional experience as an engineer in data engineering or platform infrastructure teams
- Strong understanding of distributed systems, Restful APIs, and hands-on experience with JSON-RPC endpoints.
- Knowledge in bulletin boards, Pub/sub messaging, MQTT desired
- Desirably 1+ years of experience in Data Engineering handling Ethereum Node running, Indexers (GraphQL), or event-driven infrastructures.
- Strong communication skills and fluent English is a must.
- Knowledge of language Python, Go lang, nice to have rust, typescript, javascript.
Additional:
- Experience/strong interest in blockchain
- Experience in greenfield data engineering projects, specifically in data infrastructure projects.
- Advanced knowledge of modern data pipeline architecture and cloud platforms, e.g., AWS.
- Hands-on design experience with data pipelines, joining data between structured and unstructured data.
- Comfort with one or more: Python/Rust//Golang
- Comfort writing SQL queries.
Blockswap is committed to ersity in its workforce and is proud to be an Equal Opportunity Employer. We embrace all qualified persons to apply and will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have a disability or special need that requires accommodation, please feel free to let us know.

(ny)full-timelondonnew yorknon-tech
Arkham is looking to hire a Sales Associate to join their team. This is a full-time position that is remote or can be based in London, or New York NY.
OpenZeppelin is looking to hire a Sales Account Representative to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

contractnon-techremoteventure capitalweb3
1kx is looking to hire a Platform Analyst to join their team. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Merit Circle is looking to hire a Business Development Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

crypto paydefifull-timenftnon-tech
Description
As a Business Operations Manager, you will play a key role in our organization, providing support to our executive team, managing HR responsibilities, and overseeing our financial operations. This role requires an inidual with a wide array of skills, from administrative expertise to financial acumen to human resources management.
Core responsibilities:
Human Resources:
- Manage all aspects of HR, from payroll to recruitment
- Collaborate with legal advisors to ensure all contracts are accurate and in compliance
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
Financial Management:
- Oversee the company’s financial operations, ensuring expenses align with budgets
- Collaborate with our accounting firm, providing necessary information and documentation
- Monitor all financial data and prepare accurate reports for senior management
Executive Assistance:
- Provide high-level administrative support to the CEO and COO
- Manage scheduling and calendar activities for the CEO and COO
- Handle the CEO’s and COO’s personal tasks and errands as needed
Qualifications:
- Proven experience in a similar role, such as Operations Manager, Office Manager, or Executive Assistant
- Strong knowledge of finance, accounting, and HR procedures
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
- Familiarity with business and financial principles
- Proficiency in Google Workspace suite
Hey there!
Tony here, founder of AdCopy.ai.
We're currently in 1.0 of our direct response AI powered ad software that we are now seeking to take to the next level!
As our backend engineer you will be a pivotal part of our core team and help us build the scalable foundation associated with our product roadmap. We're poised to reach tremendous heights and would love to have you join us for the ride as employee #3 if it's a good fit.
OUR GOALS FOR 2.0 (the core part of your scope)
- Aiding us in development of new AI content generation systems (ideally images / ad creative!)- Building systems to aggregate, filter and analyze data from Facebook and Google ad platforms- Strengthening our AI models and developing feedback loops + user data utilization methodsIf you can't tell, we want you to get creative here. Your input will be held in high regard, so quality of work + experience should be in line with those expectations as you're making a serious impact on the project.
In this project you'll be working with 2 other developers as we aim to create the most innovative ad and data software on the market.
**(Boring) But Necessary Requirements
**- Extensive Node.js Experience
- Proficiency in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.- MySQL database Experience- Fluent English
- Strong knowledge of data structures, algorithms, and software engineering principles.- Exceptional communication skills
- Being a SELF STARTER that can make impactful contributions**Nice-to-have Skills
**- Understanding of AI Content Generation
- Familiarity with Facebook Marketing API or Adwords API
- High level of curiosity
- Familiarity with LLMs / NLPs- Ability to think outside the box. We want to see you contribute to our innovation!Please DO NOT APPLY if you are reaching out on behalf of an agency or aren't fully capable of completing the scope at hand at a high level...
But If this sounds like something you can tackle with confidence - start your cover letter with AdCopy 2.0 to get bumped up the stack and we'll begin to discuss things!
This will begin as contract commitment of around 20 hours per week and can very well expand to a full time opportunity.
In your application, tell us how your impact on AdCopy will be different than any "regular" developer. We won't take this lightly, want to know who you are and what sets you apart.
**Compensation & Perks (the good stuff)
**- Competitive hourly rates for premium developer talent.
- Company allowances for wellness, learning and growth
- Flexible schedule and fully remote work
- Massive room for growth and potential shareholder opportunities on the table. You are an early and core team member.
- Get to develop something that will be ahead of the curve for advertising data. Join us in innovation.
- Become part of a long term meaningful project that can result in a full time opportunity with full benefits
Thanks for reading and we hope to find our perfect match soon :')
Look forward to connecting with some amazing talent soon.
Sincerely,
Tony & the AdCopy.ai Team

location: remotework from anywhere
COMMUNICATIONS MANAGER
Fully remote, full-time (32-hour, 4-day work week) position
Island Conservation (IC) seeks a Communications Manager to support internal clients and external partners in developing and implementing strategic communication strategies, including asset development, branding, messaging consistency, content development and writing support, among other responsibilities. We are looking for a Communications Manager who is comfortable working with a highly productive, multicultural team of conservation professionals, distributed in multiple time zones around the world, and focused on collaborating with island communities to restore island-marine ecosystems to prevent the extinction of highly vulnerable island species and make those systems more resilient to other stressors such as a changing climate.
This position reports to the Strategic Communications Director and serves as part of the Philanthropy and Communications team. The position is entirely remote, with an expectation to travel occasionally (e.g., once a year at a minimum, most likely to the California Bay Area). International, fully remote applicants are encouraged to apply, especially those from small island developing states (SIDS), developing nations with islands, or other partner countries or regions that would benefit from Island Conservation partnerships.
ROLES AND RESPONSIBILITIES
- Develop, maintain, expand, and nurture IC’s digital and print communications ecosystem
- Develop content and manage production of email newsletters, long-form articles, blog posts, and copy for marketing products
- Translate complex data into accessible information for communication pieces
- Conceptualize and execute marketing campaigns and support the production of associated resources
- Website management and content creation for islandconservation.org and jointheiocc.org
- Support IC’s Philanthropy and Conservation Teams with strategic communications and products
- Develop and pitch media releases and manage media relations
- Social media post development, messaging, management, and engagement
- Project management—manage communications projects and initiatives from start to finish
- Support, advise and mentor Conservation Team staff with strategic communications tailored to their regions and countries, and coordinate communications partnerships with project and institutional partners
- Work with the Strategic Comms Director, philanthropy team and Web Designer to manage and create the organization’s annual impact report (e.g. https://www.islandconservation.org/annual-report/)
- First point of contact for IC’s internal Communication’s Toolkit (templates for communications strategies, blog posts, fact sheets/web pages, etc.)
MINIMUM QUALIFICATIONS
- BS or BA, preferably in Communications, Marketing, Journalism, or another relevant field
- At least five (5) years of relevant professional experience
- Proven experience in content creation for digital marketing, social media, and publications
- Strong knowledge and understanding of current trends in digital media/social media
- Experience with or an aptitude for managing media relations, pitching stories, and securing earned media
- Proven experience writing, editing, and proofreading
- Experience with website content management (CMS) systems (preferably WordPress)
- Experience with newsletter management systems (preferably MailChimp)
- Proficiency with Windows and Microsoft applications (i.e., Word, PowerPoint, Excel)
- Proficiency with design and branding tools (preferably Canva and/or Adobe Creative Suite)
- Demonstrated experience in project management
- Experience developing, implementing and evaluating communications strategies to achieve specific objectives
- Experience in brand development and marketing
- Abilities to interpret web and social media analytics and apply data-driven decision making
- Demonstrated aptitude to learn new software systems and tools
- Ability to take initiative, manage and lead projects with minimal oversight
- A team player with strong interpersonal communication skills
- High emotional intelligence (EQ), multicultural literacy, appreciation and respect for equity, ersity, inclusion, and justice
DESIRED QUALIFICATIONS
- Nonprofit experience preferred
- Passionate about meaning-driven work for the environment
- A creative thinker who is detail-oriented and brings innovative ideas to the table
- Growth-mindset with interest in professional development
- Experience with search engine optimization (SEO) and Search Engine Marketing (SEM)
- Experience in photography and video production
- Donor communications and fundraising experience
- Working knowledge/experience in communications related to bioersity conservation, ocean conservation, climate resiliency/adaptation/mitigation, and other UN sustainable development goals (SDGs)
- Graphic design experience
- Fluency in Spanish, French, or other pertinent languages
- Representative of the island communities that we support
COMPENSATION
Island Conservation is an equal opportunity employer and offers salary and benefits package competitive with other international not-for-profit conservation organizations. The salary range for this position ranges from $65,000 to $85,000 plus a full benefits package including insurances and retirement depending on experience and remote office location cost of living index. Island Conservation is in the middle of a 12-month pilot for a 32 hour, 4-day work week. Western hemisphere employees work Monday – Thursdays. Our teammates in New Zealand and Palau work Tuesday-Friday.
"
Join us on the mission to build AI that saves humanity from drowning in paperwork. At Klarity (YC S18), we’re already saving thousands of hours for companies like Coupa, MongoDB and Okta that were previously spent on turning documents into spreadsheets. We’re building a future world where all documents are read by Klarity and turned into structured data that are fed into existing systems. In the last 6 months, we’ve more than 7.9x’d ARR last year and are on track to 4x this year.
If you are excited about a future where people don’t have to review documents, we want to hear from you!
We are looking for a customer-centric, process-oriented leader who can take charge of onboarding new customers. Your work will be absolutely critical to the company as our #1 blocker is servicing the strong demand we’re receiving.
What are we looking for?
As a part of the Customer Success team, the Technical Project Manager is responsible for delivering an excellent implementation experience for Klarity’s largest enterprise customers. This role requires a deep understanding of Klarity’s product functionality, integrations, and where customizations can effectively be used to meet customer needs. Success requires skilled project management across multiple internal team members working on design, integrations, user acceptance testing, and launch. Success also demands skillful customer communication and management of customer expectations. Performance in the Technical Project Manager role is measured by on-time launch, customer satisfaction, time to value and improvements across the entire implementation journey.
Responsibilities:
*
Deeply understand the customer, their business objectives, their workflows, and their goals to demonstrate value as effectively as possible\
*
Utilize deep technical expertise to drive and project manage customer implementations from end to end \
*
Deliver excellent customer experience throughout the implementation project by providing consistent, clear communication across multiple stakeholders\
*
Distinguish between “must-have” and “nice-to-have” requirements and feedback from the customer throughout implementation\
*
Make sense of ambiguous and/or complicated business requirements and translate them for a variety of audiences\
*
Document the Implementation project plan for internal and external understanding\
*
Define project milestones and meet them; clearly communicate dependencies and ownership\
*
Identify and mitigate project risks such as scope creep, stakeholder engagement, customer IT resourcing, internal backlogs; escalate appropriately to internal and/or customer executives\
*
Provide regular status updates on milestones and the overall project for internal and external audiences\
*
Communicate priorities and requirements across internal teams with clarity and respect\
*
Build trust, understanding and influence with members of technical and operations teams who contribute to customer implementations\
*
Contribute to the standardization of our implementation processes while Klarity continues our rapid growth\
*
Manage and promote best practices for the Implementation team across implementation projects that vary in complexity \
*
Maintain knowledge of all product features including the ability to train new users\
What are we looking for?
*
7-10 years prior experience in Technical Project Management, Sales/Success/Solution Engineers, or other Customer-facing roles with Mid-Market or Enterprise business customers\
*
Startup and/or SaaS experience preferred, but not required Experience with iPaaS solutions like Workato to configure or update customer integrations\
*
Comfortable holding others accountable to tasks and deadlines\
*
Enthusiastic about learning technicalities of domain-specific concepts such as revenue accounting, machine learning, integrations\
*
Ownership mentality and initiative - if you see something needs to be done, go do it!\
*
Meets and adheres to Service Level Agreement standards on a consistent basis\
*
Skilled negotiator, who acts as a cross-team liaison\
*
Ability to communicates technical issues to a non-technical audience\
*
Fosters collaboration with Operations, Product, Sales, Tech, and Customer Success\
*
Excellent documenter\
*
Thrives creating order from complexity\
*
Strong problem solving skills\
*
Familiar with typical business critical systems: CRM, ERP, CLM\
*
Excellent communication, presentation and interpersonal skills\
*
Strong work ethic and ability to operate with high velocity\
You will love this job if you:
*
Love solving open-ended operationally complex customer problems\
*
Enjoy being in a high paced, customer-facing role\
*
Thrive in small, cross-functional teams\
*
Are excited to learn about cutting-edge AI in Enterprise\
*
Looking for a role where you can help define best practices and processes\
",
Scroll is looking to hire a Strategic Partnerships Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Booker, OutKick
Remote
USA – Remote
Full time
job requisition id
R50022405
OVERVIEW OF THE COMPANY
Outkick
OutKick is a cutting-edge national multimedia platform that produces and distributes engaging content at the intersection of sports news, sports culture and pop culture. OutKick’s stable of reporters, hosts and contributors are accessible on OutKick.com as well as across video livestreams, social media, podcasts, and radio, reaching tens of millions of fans each month. Owned by FOX Corporation, Outkick was originally founded by Clay Travis. For more information, please visit www.OutKick.com.
JOB DESCRIPTION
We are looking for a dynamic, creative, experienced, and highly motivated Booker to join the OutKick family. The booker will be one who can react to any breaking news in the sports, sports culture, pop culture & political worlds. The candidate must be attentive in searching for guests, as well as creating and cultivating relationships. The Booker must also be well-read in the major newspapers, podcasts, streaming shows, and most importantly all social platforms. The Booker is responsible for offering creative segment ideas and original angles on well-covered topics every day.
OutKick aims for both compelling and qualified newsmakers to discuss the top stories of the day. You should have sound editorial skills as well as in-depth knowledge of the news, sports news, pop culture, and where all of the above intersect. We need a driven applicant who strives to identify top-tier guests and goes the extra mile to book them. You must also be able to work swiftly under deadline pressure, especially during breaking news coverage.
As a Booker at Outkick.com, you have the opportunity to work on all our streaming shows. You will work with a production team that will be tasked with producing compelling daily shows that will resonate with our viewers.
This position reports to the Outkick.com Senior Producer.
A SNAPSHOT OF YOUR RESPONSIBILITIES
- Identify strong guests, cultivate relationships and confirm bookings for all OutKick shows
- Conduct thorough research and compile comprehensive pre-interviews
- Effectively understand and communicate a guest’s point of view on relevant topics
- Sift through past interviews and stories to find relevant sound, video, and perspectives to use in guest segments
- Manage daily deadline turnarounds of all OutKick shows
- Regularly pitch segments and creative story angles to show producers
WHAT YOU WILL NEED
- A Bachelor’s degree in journalism or a related field of study preferred, or equivalent experience
- 3-5 years of experience in television
- Strong booking background
- Extensive rolodex of contacts
- A passion for current events
- Excellent communication skills
- Ability to write effectively and creatively
- Flexibility to work long hours and weekends when news events warrant
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to ersity, equity, and inclusion, including attracting, retaining, and promoting erse talent across our company. We live in a erse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the ersity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.
Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $73,000.00-80,000.00 annually for California, Washington, New York City and Westchester County, NY. $60,800.00-66,600.00 annually for Colorado. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
Multicoin Capital is looking to hire an Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

cafulltimesan franciscous / remote (us; ca; mx)
"
Play.ht (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way we create media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious, customer oriented person to lead our Customer Success position. In this role, you'll play a key part in expanding our customer base by converting new leads in to paying customers and developing customer relationships to retain them.
Responsibilities:You will be responsible for driving inbound customer growth. Primarily you will be working on -Turn inbound customer queries to paying customers.Maintain customer relationships to retain them.Expand existing customer accounts to higher value contracts.
Requirements:Proven experience in customer success roles with a strong focus on growth, conversations, and retention.Experience talking to customers on the phone, Zoom or Google meet.Strong conversational and product skills.The ability to work independently, manage multiple customers, and meet deadlines.A growth mindset and eagerness to learn and adapt in a fast-paced environment.
Join us as a pivotal member of the PlayHT team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
",
Shima Capital is looking to hire an Investment Associate / Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

crypto paydaofull-timeremoteresearch
About RabbitHole:
RabbitHole’s mission is to increase the number of global economic opportunities by making crypto more accessible and meritocratic. We’re accomplishing this mission by building a suite of products to make it easy for protocols to distribute tokens to engage protocol participants with products like Quest Terminal and RabbitHole.
Role Overview:
We are seeking a Research Analyst with a strong understanding of governance and the wider crypto ecosystem. As a Research Analyst, you will conduct in-depth research and analysis of the latest trends and innovations in token distributions and airdrops. You’ll be expected to engage with governance forums, crafting strategic solutions for DAOs to distribute tokens in their treasury using RabbitHole’s tools, along with generating case studies that show results.
Key Responsibilities:
- Conduct comprehensive research on the latest trends and innovations in token distributions, airdrops, and other relevant areas in the crypto space.
- Regularly monitor and report on developments and discussions in governance forums.
- Write and present clear, well-structured research reports and proposals on how DAOs can utilize RabbitHole and Quest Terminal.
- Write insightful case studies on how protocols are effectively leveraging quests to resolve their challenges.
- Collaborate directly with the data and business development teams to align research findings with product development and strategic direction.
- Leverage SQL for data analysis and interpretation, connecting multiple data points to generate insightful conclusions.
Qualifications:
- Bachelor’s degree in Business, Economics, Finance, Computer Science, or a related field.
- Minimum 2 years of experience in consulting, investment banking, or venture capital.
- Strong understanding of DAOs, token distributions, airdrops, and SQL.
- Excellent writing, communication, and presentation skills.
- Proven ability to draw connections between various data points and apply critical thinking skills.
- Ability to work independently and collaboratively in a fast-paced, remote work environment.

business developmentcrypto payfull-timenon-techpartnerships
About the role
RabbitHole, a cutting-edge token distribution platform, is looking for a highly motivated and experienced G2M Lead to join our growing team. In this role, you will be responsible for building and maintaining strong relationships with protocols in the crypto space, driving the distribution of tokens through RabbitHole, and increasing the number of protocols using our platform. As a key member of our small, predominantly engineering-focused team, you will play a critical role in driving business growth, developing go-to-market initiatives, and positioning RabbitHole as an expert in token distribution.
Key Responsibilities:
- Develop and execute go-to-market strategies and partnership initiatives to drive RabbitHole’s growth, cementing our positioning as an expert in token distribution
- Identify, evaluate, and prioritize potential partnerships with protocols in the crypto space
- Establish and maintain strong relationships with protocol partners to ensure long-term success
- Represent RabbitHole at conferences, panels, and other industry events to strengthen our presence and brand recognition
- Collaborate closely with the RabbitHole engineering team and other cross-functional teams to align partnership activities with company goals and objectives
- Develop and publish case studies and research reports on the industry, positioning RabbitHole as an expert in token distribution
- Monitor and report on key performance indicators (KPIs), such as the number of tokens distributed and the number of protocols using RabbitHole
- Effectively communicate with protocol partners and contribute to governance forums as needed
- Leverage CRM tools to manage and track partnership activities and outcomes
Requirements:
- Previous partnerships and business development experience, ideally within the crypto industry
- Deep understanding of the crypto ecosystem and a passion for emerging technologies
- Exceptional written and verbal communication skills in English
- Proven ability to develop and maintain strong relationships with partners and stakeholders
- Experience using CRM tools to manage and track partnership activities
- Willingness to roll up your sleeves and work collaboratively in a small, resourceful team
- Ability to leverage AI tools like ChatGPT to enhance efficiency and effectiveness
- Remote position, but candidates must be based in the US
What We Offer:
- A supportive and growth-focused environment where you can make a significant impact
- The opportunity to be at the forefront of the rapidly evolving crypto industry
- Competitive compensation and benefits package
- A dynamic, flexible, and remote work culture
Nillion is looking to hire a People and Talent Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Upshot is looking to hire a Business Development/Account Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

location: remoteus
Data Analyst (Remote)
- Job Category: IT
- Requisition Number: DATAS028702
- Full-Time
- Locations – Virtual
- K12 Headquarters Reston, VA 20190, USA
Over 20 years ago, Stride was founded to provide personalized learning powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Data Analyst assists in the preparation, design and execution of analyses and deployed models improving the academic and business outcomes of Stride schools and services. The position participates as a member of the data science team in identifying and analyzing school data, proprietary data, and third-party data to answer thoughtful and relevant research questions and provide , well-documented analyses.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.
- Summarize analyses of current dashboards to drive insights, provide high-level overviews of major conclusions, constraints or cautions, specify action recommendations and mechanisms for assessing outcomes of those actions;
- Learn functionality of current data products and dashboards to fully support end user;
- Create, enhance, and conduct trainings on data products to various stakeholders;
- Prioritize replicable work, posts all code and documentation in shared repositories;
- Provide quality assurance of imported data, working with quality assurance analyst, if necessary;
- Process confidential data and information according to guidelines;
- Support initiatives for data integrity and normalization;
- Collect data routinely and independently as requested to monitor and report on implementation of specific initiatives;
- Perform data collection, organization and modeling improving academics and business at Stride;
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
- Three (3) years of relevant professional experience, including at least one (1) year of experience performing action and outcome-oriented data analysis OR
- Equivalent combination of education and experience
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
- Demonstrated success in working collaboratively with other professional staff
- Excellent verbal and written communication skills
- Proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint and SharePoint)
- Ability to travel up to 10% of the time
- Ability to clear required background check
DESIRED QUALIFICATIONS:
- Experience in K12 education as a teacher or researcher or data personnel
- Excel VBA, PowerQuery, PowerPivot
- Familiarity working within Microsoft PowerBI
- Experience writing queries in SQL
- Demonstrated experience in handling large data sets and relational databases
- Bachelor’s degree in Information Analytics, Computer Science, Mathematics, Statistics or a related field, or equivalent training
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
- This position is virtual and open to residents of the 50 states and D.C.
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.
- We anticipate the salary range to be $47,926 to $104,803. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the law of the state where the employee works. It is further understood that the at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

location: remotework from anywhere
Media Asset Manager
- REMOTE
- CHESS
About Us
Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.
We are a team of 650+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 125M+ chess players worldwide with the best possible product, content, and tools to serve the community!
We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.
About You
You have an unwavering dedication to maintaining order and a keen interest in organizational systems. You are an expert in navigating complex technical environments, and enjoy it! You have the ability to translate human requirements into effective organizational systems and propose suitable technical solutions for their implementation. You are a proactive communicator and take extra measures to ensure clarity. You demonstrate a strong commitment to progress and strive not only to uphold systems but also to construct and enhance them.
What You’ll Do
You will play a critical role in managing our media operations as we are in the process of moving our media operations to the cloud and scaling up our events, editing support, and distribution. You will work closely with our internal teams to ensure that all media plans are aligned with our goals and objectives.
- Process media assets throughout milestones, including ingestion and archiving
- Develop, execute, and uphold organizational strategies and policies for data lifecycle
- Proactively oversee utilization of production storage
- Keep asset-tracking databases current and ensure their maintenance
- Supervise the acquisition, arrangement, and coordination of digital and physical media, including storage off-site
- Handle the creation and delivery of required materials for licensors and partners
- Collaborate with IT to monitor the well-being of asset management systems
- Stay informed about the latest industry trends in media asset management
- Manage the Iconik software, ensuring that all media is properly indexed in the cloud with accurate metadata for easy retrieval and editing.
- Create protocols to ensure that all media is properly indexed and that metadata is accurate and up to date.
Preferred Skills
- Experience deploying and maintaining digital asset management systems
- Experience using Filemaker
- Ingesting tar/LTFS archives from LTO tape
- Operation of data-tape libraries and related archive management software
- Operation of digital and analog VTRs
- Media transcoding
- IT troubleshooting
- Strong collaboration and communication skills working in a fully distributed team
- Sense of ownership and responsibility
About the Opportunity
- This is a full-time position
- We are 100% remote (always have been, always will be!)
- [This is open to applicants who can legally work in the US]
Swissborg is looking to hire a Sports Business Development Manager to join their team. This is a full-time position that is remote or can be based in Lausanne.

location: remoteus
Workflow Coordinator
Locations
Remote United States USA-Phoenix-AZ-3255 East Elwood St, Suite 110Time Type: Full time
Job Requisition Id: R0025553
It’s fun to work at a company where people truly believe in what they are doing!Job Description:
Workflow Coordinator will be providing excellent customer service coordinating the workflow of the department and handling the administrative duties. A Workflow Coordinator must work with other Coordinators and Supervisors to assure smooth transition between shifts. The role will provide suggestions, be pro-active, and lead and motivate staff to ensure first-rate employee/staff relations. This position is offered as hybrid in the Phoenix area or remote.Essential Job Responsibilities:
- Utilize organizational and communication skills, with a strong attention to detail and a pleasant and professional demeanor, to provide exceptional customer service to those attorneys and staff using the Word Processing Department
- Manage and prioritize workflow during shift to meet attorney deadlines
- Perform all duties of a Document Specialist when applicable
- Coordinate workflow from and to other shifts using the Shift Status email, written instructions and/or verbal communication
- Provide exceptional customer service through various forms of communication including work requests, emails, telephone, and messages
- Work with Supervisor and Coordinators to maintain, update, and implement department procedures and instructions
- Apprise Supervisor of problems or potential problems, including staff performance and/or employee relations
- Assist in other Document Processing and Firm projects and functions as needed
Qualifications & Characteristics:
- Associate’s degree, Secretarial degree, or equivalent experience
- 5+ years’ experience in a legal document production environment and/or legal secretarial experience
- Familiarity with legal terminology and law firm environment required
- Advanced knowledge of Document Management Systems (DMS) and Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)
- Excellent skills in spelling, grammar, punctuation, sentence structure, and proofreading
- Ability to organize and prioritize multiple assignments
- Strong initiative required; ability to work independently with minimal direct supervision
- Ability to excel under pressure and provide quality work product
- Possess strong communication, interpersonal, teamwork and customer service skills
The Compensation range for this role is 19.71 to 29.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the inidual’s location, skills, experience and qualifications.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any inidual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and iniduals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.We strive for a cohesive, collaborative environment that focuses on group achievement.
With over 5000 associates worldwide, Epiq operates in 16 countries and over 80 global locations.
Immutable is looking to hire a Business Development Manager to join their team. This is a full-time position that can be done remotely anywhere in the United Kingdom.

location: remoteus
CLAIMS RESOLUTION SPECIALIST II, OON
Job Snapshot
Employee Type
Full-Time
Location
United States of America (Remote)
Job Type
Insurance
Experience
Not Specified
MultiPlan United States of America (Remote) Full-Time
Job Details
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.
Our commitment to ersity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent inidual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
This position is responsible for contacting health care providers to negotiate certain type and dollar size health care claims/bills. Objective is to achieve maximum discounts and savings on behalf of the payor/client.
JOB ROLE AND RESPONSIBILITIES:
- Foster and maintain provider relationship to facilitate current and future negotiations by
- Performing claim research to provide support for desired savings;
- Generating agreements by communicating with providers by written and verbal communication throughout the negotiation process; and
- Address counter-offers received and present proposal for resolution while adhering to client guidelines and department goals.
- Seek opportunities to achieve savings with previously challenging/unsuccessful providers
- Partnering with internal and external clients, including Account Managers, Customer
- Relations, Provider Services, and direct client contacts as applicable.
- Initiate provider telephone calls with respect to proposals, overcome objections and apply effective telephone negotiation skills to reach successful resolution on negotiated claims.
- Up to 40% of time will be on phone with providers
- Meet and maintain established departmental performance metrics.
- Manage high volume of healthcare claims in a queue; keep current with all claim actions and meet client deadlines for working and closing claims.
- Must be versatile to handle multiple clients with different requirements with different rules
- Knowledge of Workers’ Compensation or automobile medical (“auto”) claims/bills is a plus:
- 5Collaborate, coordinate, and communicate across disciplines and departments.
- Ensure compliance with HIPAA protocol.
- Demonstrate Company’s Core Competencies and values held within.
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The inidual in this position works under general supervision to complete job responsibilities in applying a fundamental knowledge of principles, practices and procedures related to the negotiation of health care claims/bills and provider agreements. Work is sometimes complex and requires some independent judgment within established guidelines. More complex issues are referred to higher levels. This job has regular contact with internal and external customers.
Job Requirements:
JOB REQUIREMENTS: (Education, Experience, and Training)
- Minimum high school diploma or GED
- Minimum of 2 years of experience in a service based industry preferably in the healthcare or medical insurance field (clinical, provider billing, provider collections, insurance or managed care preferred), or minimum 1 year experience as an Associate Claims Resolution Specialist/CRSI preferred
- Knowledge of medical coding systems (i.e., CPT, ICD-9/10, revenue codes) desired
- Knowledge of general office operations and/or experience with standard medical insurance claim forms
- Good Communication (verbal, written and listening), teamwork, negotiation and organizational skills
- o Ability to process detailed verbal and written instructions
- o Display professionalism by having a positive demeanor, proper telephone etiquette and use of proper language and tone
- Ability to:
- o Commit to providing a level of customer service within established standards
- o Provide attention to detail to ensure accuracy including mathematical calculations
- o Organize workload to meet deadlines and participate in department/team meetings
- o Identify issues and determine appropriate course of action for resolution
- Ability to:
- o Work with accuracy in a fast-paced environment
- o Adjust/alter workflow to meet deadlines
- o Work independently and handle confidential information
- Ability to use software and hardware related to job responsibilities, including MS Office Suite and database software
- Required licensures, professional certifications, and/or Board certifications as applicable
- Inidual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage (low copay & deductible
- Life insurance
- Short- and long-term disability
- 401(k) + match
- Generous Paid Time Off
- Paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Summer Hours
The salary range for this position is [$20-23]. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you’d like more information on your EEO rights under the law, please

location: remotework from anywhere
Unity Game Designer
REMOTE PRODUCT
About Us
Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.
We are a team of 650+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 125M+ chess players worldwide with the best possible product, content, and tools to serve the community!
We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.
About You
You are a game designer who loves to create dynamic, fun, engaging interfaces and animations. You know how to develop these directly in Unity to iterate and showcase your ideas. You have experience with both 2D and 3D games and can do the design, modeling, and a bit of coding. You love tweaking game play until it feels just right for the player! You are a great communicator, and you love getting feedback. You would also love nothing more than to bring your craft to the Chess.com team and help people around the world discover the awesomeness of chess on Unity-enabled platforms!
What You’ll Do
- Create fun, engaging UIs and chess play animations
- Work directly inside of Unity to prototype
- Share designs with the broader development team for feedback
- Research other games for great animation and game play inspiration
Preferred Skills
- Minimum 3 years in Unity game design
- You get chess
- Excellent communicator and collaborator
- Lifelong learner
About the Opportunity
- This is a full-time, part-time, or contract position
- We are 100% remote (work from anywhere!)

fulltimeremote (us)
"
🧠 About Cortex
Cortex is an internal developer portal built to accelerate the path to engineering excellence. Companies like Docker, TripAdvisor, and Brex use Cortex to catalog, score, and assign action to improve service quality and velocity, so devs can get back to work that drives the business forward.
📍LocationWe’re fully remote and welcome candidates from anywhere in the US! We have quarterly offsites where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!
🤝 The TeamWe’re a small but mighty group of ~50 passionate iniduals excited about building a product that developers love. We raised $35M in Series B Funding in 2023 led by IVP with Sequoia Capital and previously raised a series A co-led by Tiger Global and Sequoia Capital. You can read more about it here.
💼 Job Summary:We are seeking a Technical Account Manager to join our team. In this role you will be the voice of the customer and coordinate between Cortex's Sales, Product, and Engineering teams. You will work your way through the organization, unblocking and connecting with the right people to provide value to some of our largest customers. We hold a high bar for customer success anyone joining should, as well.The ideal candidate for this role is highly technical and can answer customer questions using their expertise in our systems, as well as general SDLC and cloud environment knowledge. This candidate should also be able to alleviate requests and questions from our customers on the frontlines and skilled at debugging so that they can quickly resolve small issues.
💻 Responsibilities:Be the customer's advocate by knowing their goals and use cases which allows you to then suggest process changes, product adoption, configuration and additional features to meet those requirements.Participate and prepare for Monthly and Quarterly Business Reviews with customers.Collaborate with Cortex’s product management, engineering and technical services teams to help identify new features and products.
Continuously evolve best practices to technical product adoption and customer successManage our largest customers ensuring the success of our enterprise deals.As an early member of our Customer Success team you will be able to shape the design and practices of the team as well as mentor others.Travel expectation of up to 30%
✔️Qualifications:7+ years of relevant experience with Customer Success, Customer Support or Professional Services.Knowledgeable about Cloud(AWS, Azure, GCP) and Containerization tools e.g. Docker, Kubernetes or Rancher etc.Strong experience with customer interaction and support, Customer Engineer and Solutions Architect experience appliesAbility to manage multiple adjacent projects to successStrong presentation, communication, & collaboration skills
🌴 Perks & BenefitsCompetitive salary and equity/stock optionsComprehensive medical, dental, vision, and life insurance benefits$400 monthly perks stipend401k planUnlimited PTOGender-neutral parental leaveQuarterly team retreats (previously San Francisco, Miami, Austin)
✏️ NoteworthyOur job titles may span more than one career level. The base pay for this role starts between $135k and $175k. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable pay, equity, and benefits.
",

business developmentfull-timenon-techpartnershipsremote - us
Job Description
We are seeking a highly strategic and motivated Growth Lead to join our team at Audit Wizard. As a Growth Lead, you will be responsible for working with the founders to plan and execute our go-to-market strategy, user growth, and partnerships - the bottom line being attracting more users to our platform, Audit Wizard. If you have experience working in young startups from early stages to success - this role is for you.
This position combines strategic planning, marketing expertise, and sales proficiency, aimed at propelling the company’s expansion by employing a comprehensive approach involving marketing and direct engagement with clients.
Auditware is a rapidly growing startup backed by top-tier VCs in its early stages. We are seeking an imaginative inidual who is enthusiastic about our product and can contribute their own innovative ideas. As a startup with ambitious goals, we expect a high level of dedication and commitment. This role is a high-ownership opportunity for ambitious iniduals looking to grow alongside a startup.
About the Product
Audit Wizard is an innovative all-in-one web3 security platform designed to provide auditors and security engineers with superpowers in the rapidly expanding and evolving web3 security landscape. With Audit Wizard, auditors and developers can perform smart contract audits using a single solution that aggregates all the necessary tools. The tool enables users to import contracts from various sources such as Github and Etherscan, utilize code scanning tools, build threat models using AI, generate automated audit reports, and much more. By providing access to these powerful capabilities, Audit Wizard empowers auditors and security engineers to perform thorough and effective smart contract audits, helping to safeguard the security of web3 applications.
Key Responsibilities
- Develop and execute a go-to-market strategy with our team.
- Work with the team to create and execute a marketing plan for the beta release of our product, Audit Wizard. This will require a strong understanding of our field, product, and target audience.
- Prioritize sales and user growth.
- Analyze and optimize performance: Monitor and analyze growth metrics and key performance indicators (KPIs). Identify trends, insights, and opportunities for improvement. Use data-driven insights to optimize our growth strategy and drive continuous improvement.
- Forge partnerships: Connect and engage with other companies and organizations in our industry to explore partnership opportunities. Collaborate with marketing and business development teams to establish mutually beneficial relationships that expand our user base and enhance brand visibility.
- Identify and recruit developers/auditors as platform users: Actively research and identify potential developers and auditors who could benefit from using Audit Wizard. Engage with them through social media channels (irl web3 networking a plus!), promote the platform’s features and benefits, and encourage them to become users.
Qualifications
- Experience in strategic planning: Demonstrated ability to develop and execute go-to-market strategies, user growth initiatives, and partnerships.
- Marketing expertise: Proven track record in implementing effective marketing campaigns and initiatives to attract and retain users.
- Startup experience: Prior experience working in early-stage startups and contributing to their success.
- Excellent written and verbal communication skills
- Creative mindset with the ability to think outside the box, growth-hacker mentality
- Strong project management and organizational skills
- History of dedication and commitment to prior roles
Salary and Benefits
- Competitive salary & benefits
- Equity in the company
- Unlimited PTO
- Flexible work schedule
If you are a passionate Growth expert looking for a high ownership and opportunity role, we would love to hear from you. Join our team and help us draw in more users to Audit Wizard while building a strong online brand presence!
How to Apply
- Email [email protected] with your resume and/or portfolio. Please include your referral or where you found out about this position.
- Include a few sentences on what you find interesting about the web3 security space (or Audit Wizard)!
MoonPay is looking to hire a Senior Manager, Operational Excellence to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Communications Strategist (Mid-level: Customs and Border Protection (CBP) Clearance or TS; Remote Position)
locations Any Location / Remote
time type Full time
job requisition id RQ147967
Type of Requisition: Regular
Clearance Level Must Currently Possess: Other
Clearance Level Must Be Able to Obtain: None
Suitability: No Suitability Required
Public Trust/Other Required: BI Full 6C (T4)
Job Family: Communications
Job Qualifications:
Skills:
- Communication, External Communication, Marketing Communications (MarCom)
Certifications:
Experience:
- 3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Discover a career that is challenging, impactful, and mission-critical. Join our team as Communications Strategist and make an impact to our clients by developing communication plans and marketing materials as part of our client’s overall communications and organizational strategy. Develop compelling content and identify and propose solutions that will accurately convey key messages and themes to all stakeholders.
- Develop communications plan and schedules for implementation.
- Design logos, slogans, newsletters, slick sheets, announcements, leadership messages, and articles other marketing in print and online.
- Create marketing campaigns and implementation plans.
- Manage content for the client’s web site, including blog posts, articles, and leadership messages and create collateral content, as needed.
- Articulate goals and objectives and effectively translate them into relevant strategies and messages.
- Coordinate, publicize, and host periodic events, including brown bags or town hall meetings to highlight programs and initiatives of importance to the client and its workforce.
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
WHAT YOU’LL NEED TO SUCCEED:
- Education: BA or BS degree, MS preferred.
- Required Experience: 3 to 10 years of experience
- Required Technical Skills:
- Experience with creating executive communication strategies and materials, including speechwriting, presentation development, talking points, and managing strategic engagements on behalf of senior executive leaders.
- Experience with leading and facilitating groups, making presentations, and working with senior leadership teams.
- Experience as a primary author of mission and vision statements, policy or requirements statements or documents, or operating concepts.
- Experience in SharePoint, MS Teams, MS Publisher, MS Project, Adobe InDesign.
- Excellent visualization skills.
- Superior excellent oral and written communication skills.
- Security Clearance Level: Active CBP BI Clearance, or Top Secret or higher.
- Location: Remote
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology from which you can learn and expand your professional skills
The likely salary range for this position is $76,000 – $114,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: None
Telecommuting Options: Remote
Work Location: Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Title: Claims Operational Excellence Specialist (Remote, US)
Location: Remote, United States
Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.
Now is the perfect time to join the journey. Here’s why
- It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
- We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
- It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.
If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.
Job Details:
Openly is building an Operational Excellence Team leveraging technology and experienced property claims professionals to build a best-in-class quality assurance and training program that is rooted in continuous improvement. This role requires a tech-savvy, process-minded, self-motivated, high-energy inidual skilled at problem-solving who can efficiently function in a fast-paced, performance-driven environment.
Key Responsibilities:
- Ability to create and present remote training to large groups
- Able to provide feedback and coaching to claims staff and peers.
- Embrace claim handling and estimating through the use of technology and innovative inspection methods
- Perform File Reviews (process and estimating)
- Claim Process design and implementation
- Identify process gaps, opportunities, and solutions
- Drive continuous improvement through root-cause problem-solving techniques
- Drive Key Performance Indicators (NPS, Cycle Time, Expenses, Severities, Estimating Accuracy, etc.)
- Cross-functional collaboration and teamwork with a variety of people
Requirements:
- At least five (5) years of Property claims experience
- Experience working independently
- Innovative Mindset and Continuous Improvement
- Strong claims coverage and property estimating skills
- Excellent written and verbal communication skills
- Strong interpersonal and presentation skills
- Strong problem solving and analytical skills
- Organization and time management skills
- Experience with development and performance management
- Comprehensive knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations
- An aptitude for evaluating, analyzing, and interpreting information as it relates to Quality
- Proficient in Microsoft and Google Products
- Demonstrated proficiency in CoreLogic estimating platform and tools
- Some travel will be required
Benefits & Perks
- Competitive salary, corporate bonus program, equity position in a start-up company
- Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
- Company-paid 12 weeks parental leave policy
- The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
- Paid Time Off
- Fun, fast-paced, startup environment
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.
Openly will make reasonable accommodations for qualified iniduals with known disabilities under applicable law.
Binance is looking to hire a Staking Business Development Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
OKX is looking to hire an Institutional Business Development Manager, Europe to join their team. This is a full-time position that can be done remotely anywhere in Europe.
The Interchain Foundation stewards a vast ecosystem of decentralized technologies. We develop and maintain foundational protocols, and fund organizations to create an internet of shared resources, security, and value creation. Through our grants, investments, and ecosystem stewardship, we are shaping a new technological paradigm that is open-source, interoperable, and community-owned.
About the Role:
Weʼre looking for a driven and optimistic inidual to assume our ICF Ecosystem Lead position, with a vision for the role the Interchain Foundation should play in a growing and erse community. Youʼll work closely with the ICF team to develop and execute strategies to support the growth and sustainability of the interchain ecosystem and the ICFʼs many partners. You will focus on the funding program, community engagement, ecosystem development and more.
Responsibilities:
- Work with the Board of Management (BoM) to define how the Foundationʼs funding will help develop and drive community engagement, user adoption, and growth of the ecosystem. This includes managing programs to ensure ecosystem contributors are positively incentivised and delighted by their relations with the ICF.
- Foster strong relationships with the various core development teams for funding
- Ensure core development teams are aligned and facilitate them with producing ICF roadmaps
- Identify and analyse emerging trends and opportunities in the industry to inform team development and ICF funding strategy.
Experience:
- Experienced in leading technical teams, building complex open source software products, as well as management abilities.
- Proven experience working in a start-up, preferably web3 organisation.
- Experience in community building, ecosystem development, or related roles, preferably within crypto.
- Strong understanding of the Cosmos ecosystem, with a track record of successful ecosystem development.
- Experience in partnership development and management, with a proven ability to create and maintain relationships with key stakeholders.
- Excellent communication and interpersonal skills, with the ability to articulate complex concepts to a variety of audiences.
- Demonstrated ability to lead and manage complex software projects and initiatives.
- Strong analytical and problem-solving skills, with the ability to identify and capitalise on emerging trends and opportunities.
Benefits:
- 25 days paid hols + national public holidays
- Generous yearly ATOM token package (can stake immediately)
- Remote-friendly, with flexible hours
- Health and wellness benefits
- Team retreats
- Hardware budget
- etc.
Not sure if you’re a fit?
Please feel free to apply anyways, and we’ll take it from there. Interchain believes that great people come from a broad range of backgrounds, and that the ersity of our team is one of our strengths. Discriminatory behavior has no place at Interchain—we do not discriminate on the basis of race, colour, gender, gender identity, national origin, age, religion, disability, or sexual orientation. We are committed to fighting bias in our workplace and our communities.
The Interchain Foundation stewards a vast ecosystem of decentralized technologies. We develop and maintain foundational protocols, and fund organizations to create an internet of shared resources, security, and value creation. Through our grants, investments, and ecosystem stewardship, we are shaping a new technological paradigm that is open-source, interoperable, and community-owned.
About the Role:
Weʼre looking for a driven and optimistic inidual to assume our ICF Ecosystem Lead position, with a vision for the role the Interchain Foundation should play in a growing and erse community. Youʼll work closely with the ICF team to develop and execute strategies to support the growth and sustainability of the interchain ecosystem and the ICFʼs many partners. You will focus on the funding program, community engagement, ecosystem development and more.
Responsibilities:
- Work with the Board of Management (BoM) to define how the Foundationʼs funding will help develop and drive community engagement, user adoption, and growth of the ecosystem. This includes managing programs to ensure ecosystem contributors are positively incentivised and delighted by their relations with the ICF.
- Foster strong relationships with the various core development teams for funding
- Ensure core development teams are aligned and facilitate them with producing ICF roadmaps
- Identify and analyse emerging trends and opportunities in the industry to inform team development and ICF funding strategy.
Experience:
- Experienced in leading technical teams, building complex open source software products, as well as management abilities.
- Proven experience working in a start-up, preferably web3 organisation.
- Experience in community building, ecosystem development, or related roles, preferably within crypto.
- Strong understanding of the Cosmos ecosystem, with a track record of successful ecosystem development.
- Experience in partnership development and management, with a proven ability to create and maintain relationships with key stakeholders.
- Excellent communication and interpersonal skills, with the ability to articulate complex concepts to a variety of audiences.
- Demonstrated ability to lead and manage complex software projects and initiatives.
- Strong analytical and problem-solving skills, with the ability to identify and capitalise on emerging trends and opportunities.
Benefits:
- 25 days paid hols + national public holidays
- Generous yearly ATOM token package (can stake immediately)
- Remote-friendly, with flexible hours
- Health and wellness benefits
- Team retreats
- Hardware budget
- etc.
Not sure if you’re a fit?
Please feel free to apply anyways, and we’ll take it from there. Interchain believes that great people come from a broad range of backgrounds, and that the ersity of our team is one of our strengths. Discriminatory behavior has no place at Interchain—we do not discriminate on the basis of race, colour, gender, gender identity, national origin, age, religion, disability, or sexual orientation. We are committed to fighting bias in our workplace and our communities.

location: remoteus
Title: Business Analyst Specialist
Location: San Francisco, CA or Remote (U.S.)
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building erse teams with an inclusive culture that can make a direct impact on the healthcare system.
One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!
Our Sales Hub team is a foundational part of the Hospital Solutions business and supports the sales teams by providing insights, data and reporting to help our clients reach their marketing goals. This role develops and maintains internal systems and processes to keep the team running smoothly.
This role can be filled in our San Francisco headquarters OR remotely in the U.S.
How you’ll make an impact
- Become an expert in our internal product suite and provide backend support to our sales
- Manage a queue of sales enablement requests and surface insights to empower our sales team
- Utilize our targeting tool to deliver value to our healthcare clients
- Provide custom reporting to our delivery teams
- Own internal processes, maintain internal knowledge, and iterate on how we can scale the support and value we provide to our internal team and clients
What we’re looking for
- Experience using SQL
- Excellent visualization and storytelling skills to explain your results and solutions to the stakeholders, clearly and compellingly.
- Advanced skills using Keynote, PowerPoint, Excel, and project management tools
- Exceptional attention to detail, written and verbal communication, and time management skills
- Success working independently and being personally accountable for projects
- Ability to organize and prioritize requests as they arise
- Outstanding problem solving skills, analytical skills, and business judgment
- High energy self-starter who enjoys finding creative solutions to complex problems
- MacGyver attitude: when something needs to get done, you are creative, persistent and resourceful. You do what it takes to GSD (get stuff done)
- Success working independently and being personally accountable for assigned projects
Compensation
The US total compensation range for this full-time position is $100,000 – $130,000 (inclusive of salary + equity) Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, inidual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.
More on /Benefits/Perks
Doximity is proud to offer industry-leading benefits. Some of our offerings include:
- Medical, dental, vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support, Childcare FSA, and parental leave
- Life, AD&D, and Disability
- Generous time off, holidays and paid company trips
- Wellness benefits plus many more!
More About Doximity
For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members.
Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and erse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact join us! For more information, visit Doximity.com.
EEOC Statement
Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

community managercontent marketingfull-timenon-techremote
Contribute is a web3 LinkedIn with built-in programmable money to enable new models for messaging and incentives for hiring and salary streaming. Contribute will be connecting millions of people in crypto, and messaging, hiring and salary are leaps to make that happen.
Join us on a journey to help build the future of how to connect in web3. Contribute are backed by some of the best crypto investors out there. Our international team is 100% remote in the European time zone - happy to accept candidates from other continents as long as you’re equally passionate about web3.
The role:
As the founding member of our team, you will be responsible for building and communicating with our next 100,000 users, DAOs and projects.
Responsibilities:
- Be responsible for Contribute’s overall community’s presence and activity
- Create and manage relationships with developers, creators, DAOs, and partners
- Build a vibrant social media community (Twitter, Discord, PR, etc)
- Keep the community up to date with the latest product improvement; help the product team help pinpoint usability and product enhancements
- Post quality content regularly (blog posts, tweets, etc.); keep up the discussions on social media going
What we’re looking for:
- You are driven, hungry and take initiative
- Excellent written and verbal communication skills
- You are good with people and understand what makes people tick
- Knowledge and enthusiasm for Web3
- Strong time management skills, ability to run multiple work streams
- Continuously add value through effective project management, ruthless prioritization and efficient execution.
- Mission driven mindset
Lido is looking to hire a Paralegal / Legal & Administrative Assistant to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Title: Student Support Assistant
- Location: US National
- Home Office
- Part time
- JR-014806
The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an inidual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
$15.72 – $21.97
If you’re passionate about building a better future for iniduals, communities, and our countryand you’re committed to working hard to play your part in building that futureconsider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a erse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
A Student Support Assistant (SSA) is a supporting inidual contributor that can answer general support interactions from the student throughout the student lifecycle. This inidual will demonstrate competencies while performing a variety of routine or standardized tasks, of limited scope. Scope of work may require cross-functional coordination and/or collaboration with WGU staff alongside on-job training within Student Support Services. The Student Support Assistant applies organization’s leadership principles and cultural beliefs, while understanding policies, practices, and procedures in the course of work to analyze and resolve learner issues. The SSA work directly impacts team objectives and contributes collectively to our service line goals. Daily tasks and work effect our student learner experience and their path of academic success.
Essential Functions and Responsibilities:
- Supports typically multiple content areas of the Student Lifecycle
- A specialist is in charge of answering student calls, listening to their concerns, and solving problems
- Coordinates cross-functional and/or collaborative efforts with internal staff to provide support to students
- Specialist will take inbound calls and has possible outbound conversations that address the needs of the learner. Additional steps may be taken, for example, escalating an issue to the appropriate department to satisfy the student experience and resolve their issues
- Assists student learner and staff with processes across the Enrollment and Student Lifecycle (eg. uncontacted lead management, mentor change requests, requests for contact, accessing internal contact information, a replacement laptop, student ID cards, student condolence cards and flowers, referrals to the Financial Support Fund)
- Assists student learner or staff in task processes, such as scheduling of appointments, unofficial transcript research and review, process updates, etc.
- Resolves student issues with a full understanding of WGU and student support platforms and systems, providing effective and quality support.
- Enforces student policies and procedures while dealing with student learners, which can include: proper greeting, verification, documentation, call control and efficiency requirements with minimal errors as well as providing accurate information and taking correct action as defined by WGU
- Conducts and manages proper case documentation procedures as defined by the department
Knowledge, Skill and Abilities:
- Proficient use of Salesforce workspace and Purecloud applications
- Adequate computer skills
- Ability to navigate different technological platforms
- Good communication skills, both verbal and written
- Proficient use and operation of personal computers and associated standard software, including Microsoft Office Suite and other office resources and equipment including phones, telecommunication systems, copy machines
- Demonstrates WGU leadership principles and cultural beliefs
- Ability to collaborate with colleagues inside the department
- Ability to keep a positive attitude with all members of WGU
- Able to accept and implement feedback from QA Coaching and in Supervisor one on one settings
- Willingness to learn and grow
- Ability to work in a fast-paced environment
- Demonstrates professionalism
- Ability to document interactions correctly
- Detail-oriented
Competencies:
Organizational Impact:
- Tasks are accomplished by following a defined standard or set of procedures to achieve day to day objectives to help reach SLA goals.
- The work performed is closely supervised and consists of tasks that are routine and well defined with specific instructions to achieve standardized solutions.
Problem Solving and Decision Making:
- Issues may arise and require inidual ownership to seek solutions that are readily available. There is a well-established and familiar set of activities and processes that will derive a solution.
- Responsibility in checking data and information for minor changes.
Communication and Influence:
- Good communication with learners and staff is essential.
- Updates and information that is provided or obtained may require further outreach to learners and staff.
Job Qualifications:
Minimum Qualifications:
- One (1) year administrative and/or customer service experience
Preferred Qualifications:
- Some college experience preferred
MUST BE ABLE TO WORK ONE THE BELOW SCHEDULES:
Schedule 1:
Monday: 2:30 pm 8:30 pm MST
Tuesday: 2:30 pm 8:30 pm MST
Wednesday: Off
Thursday: Off
Friday: 2:30 pm 8:30 pm MST
Saturday: 1:00 pm 7:00 pm MST
Sunday: 1:00 pm 7:00 pm PST
Schedule 2:
Monday: 6:00 am 12:00 pm MST
Tuesday: Off
Wednesday: Off
Thursday: 6:00 am 12:00 pm MST
Friday: 6:00 am 12:00 pm MST
Saturday: 10:00 am 3:00 pm
Sunday: 10:00 am 3:00 pm
Schedule 3:
Monday: 4:00 pm 10:00 pm MST
Tuesday: 4:00 pm 10:00 pm MST
Wednesday: 4:00 pm 10:00 pm MST
Thursday: 4:00 pm 10:00 pm MST
Friday: 4:30 pm 10:00 pm
Saturday: Off
Friday: Off
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to ersity.

full-timejakartanon-techremotesingapore
Pintu is looking to hire a Strategy Associate to join their team. This is a full-time position that is remote or can be based in Jakarta, or Singapore.
Coinbase is looking to hire a Business Operations & Strategy Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

$25000 - $48999 usda/b testingall other remote
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
We are seeking for virtual assistants who can work from home remotely. This particular project is for an online personal training business. You will be task to updating client info in Google Sheets,answer customer texts which we have developed a texting platform.
We are looking to hire iniduals that will work very excellently without errors and a fast learner as well. Hours needed are 15/Hrs weekly. You won't be signed in for straight hours. Login, take care of available works, and log out. Then periodically sign back in every so often to clear out works during that time span . Hours may increase over time if neededWe require the subsequent from the Assistants
• professional in word software. • correct grammar and spelling. • proper typing pace. • notable listening talents. Benefits:- Flexible working hours, allowing you to maintain a healthy work-life balance
- Remote work environment, eliminating commuting time and costs
- Opportunity to gain valuable experience in a virtual work setting
- Collaborative and supportive team culture that values innovation and growth
- Tuition Assistance
- Medical, Dental & Vision Insurance
Who we are
Co:Create enables innovative brands to unlock the power of their community.
Brands are fueled by our astonishingly simple community activation tools built on web3. With Co:Create, brands can now drive so much more than loyalty by offering all kinds of gamified, truly self owned rewards such as digital collectibles, drops, loyalty points, on-chain status and more.
We’ve raised a a16z crypto with participation from Packy McCormick of Not Boring, VaynerFund, Rarebreed Ventures, and notable angels at RTFKT, Tessera, OpenSea, CAA, Coinbase and BoysClub.
The role
As our Lead Web3 Loyalty Strategist, you play a crucial, multidisciplinary role. Reporting to our Director of Business Development, you will work with the entire team and client base to develop use cases for Co:Create and to showcase the power of our tech. You will help design program frameworks and build enablement on how they can be achieved for both prospects and clients. Your expertise in loyalty program management, web3 and customer engagement will be instrumental to create unique and rewarding examples for any team interested in building with Co:Create’s APIs. To learn more about the role, check out it’s Mission and Outcomes.
You’ll get to
- Develop compelling loyalty strategies for our prospects and clients using the Co:Create product
- Work closely with BD to develop tailored sales enablement for web2 brands, agencies and web3 native companies.
- Facilitate working sessions for prospects and clients, leading development of program deliverables
- Develop financial models and sensitivity analyses that forecast financial liability, ROI and assess risk for the loyalty solution
- Own Co:Create loyalty performance benchmarks and metrics
- Stay up-to-date with the latest advancements in web3, loyalty program management, and customer engagement strategies, and proactively identify ways to enhance our product
- Identify cross-brand collaboration opportunities to expand Co:Create’s ecosystem and facilitate community discovery for our clients
- Utilize data analytics tools to track and measure our client’s loyalty program performance, providing insights and recommendations for program optimization, personalized experiences, and targeted marketing campaigns.
- Support the product and organization by providing thought leadership and loyalty expertise
Who we are looking for
- 5+ years of experience in loyalty program management, preferably in the digital or e-commerce industry.
- Solid understanding of blockchain technology, decentralized systems, smart contracts, and cryptocurrency. Experience working with Polygon or similar is a plus.
- Proven track record in developing and executing successful loyalty program strategies
- Deep understanding of customer behavior, preferences, and motivations, with the ability to translate insights into engaging loyalty program experiences
- Strong interpersonal and communication skills to collaborate effectively with cross-functional teams, external partners, and clients, fostering relationships and driving successful launches
- Proficiency in data analysis and interpretation, utilizing analytics tools to measure loyalty program performance, identify trends, and make data-driven recommendations.
Benefits & perk
- Fully remote team (US time-zone based employees only at this time)
- Team offsites twice a year at locations across the country
- Health insurance
- 401k Retirement plan
- Unlimited vacation & paid time off
- Two company-wide shut downs a year to give everyone the week off in both the summer and winter.
- $325/month in “get what you need” funds.
- Hate Monday meetings? so do we! We have a strong “no meetings” policy on Mondays.
Salary & compensation
- Competitive salary, as well as lucrative equity and tokenomics incentives. Curious what that means? Learn more about how we determine salary at Co:Create.
- Annual salary: $187,200 - $202,800
- Equity Compensation: 0.130% - 0.179%
Our culture
When hiring candidates, we look for signals that a candidate will thrive in our culture:
We own the work
- We have a bias for action: We make informed, bold decisions, using data when possible. (Get sh*t done!)
- We lean into our strengths: We each have superpowers and we strive to create an environment where iniduals are able to do what they do best.
We own the team’s success
- We care personally, and challenge directly: We know and care about each other. We challenge each other to be better. We don’t care about being right, but getting right.
- We assume the best of one another: We trust in each other and our team that we are all communicating and acting with the best intentions in mind.
We own the customer’s success
- We earn our right to exist every day: We show the resilience and innovation needed to prove ourselves in an ever-evolving competitive market.
- We succeed, when our customers succeed: If our customers aren’t winning, neither are we.
We own the startup mentality
- We approach everything with curiosity: We seek to understand. We stretch beyond our personal areas of expertise. We learn as much as we can in a rapidly evolving space.
- We are optimistic, but realistic: We know we will be successful, but have a healthy respect for challenges we have to overcome.
- We are committed to a more inclusive future: Our team reflects our company mission of making web3 a more inclusive and welcoming space for everyone.
About Co:Create
Co:Create is the first endeavor from Gesso Labs, a team of web3 entrepreneurs, engineers, artists, and operators. Gesso, (pronounced “Jesso”, the Italian word for chalk) is a primer applied to blank canvases that serves as the foundational layer all other paints adhere to. Our name speaks to what we aim to deliver: tooling and infrastructure that empowers brands to realize the promises of web3. Co:Create enables innovative brands to unlock the power of their community — fueled by our astonishingly simple community activation tools built on web3. With Co:Create, brands can now drive so much more than loyalty by offering all kinds of gamified, truly self owned rewards such as digital collectibles, drops, loyalty points, on-chain status and more.
We are backed by some of the best projects and technical minds in the space and we’re excited to have many of these partners along for the ride as investors, advisors and future users of the product.
We are a woman-led company and believe in fostering a erse and inclusive workplace. Candidates of all protected classes are encouraged to apply and we offer equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
Protocol Labs is looking to hire a Filecoin TLDR Externship Program to join their team. This is a part-time or full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
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We are seeking an experienced and dynamic Senior Customer Success Manager to join our team. As a Senior Customer Success Manager, you will play a critical role in driving customer success and satisfaction, maximizing customer lifetime value, and fostering long-term relationships with our clients. You will lead a team of Customer Success Managers and collaborate closely with cross-functional teams to ensure customer success at all stages of the customer journey. The ideal candidate is passionate about delivering exceptional customer experiences, possesses strong leadership skills, and has a proven track record in driving customer success in a B2B environment.
Responsibilities:
Lead a team of Customer Success Managers:
Provide guidance, mentorship, and performance management to a team of Customer Success Managers.Foster a positive and collaborative team culture, encouraging professional growth and development.Drive customer success:
Develop and implement strategies to ensure customer success, adoption, and retention.Build strong relationships with key stakeholders, understanding their business goals and aligning our solutions to meet their needs.Proactively identify opportunities to drive value and upsell/cross-sell products and services.Address customer concerns, challenges, and escalations, working closely with internal teams to find effective solutions.Customer onboarding and training:
Oversee the onboarding process for new customers, ensuring a smooth and successful implementation of our products or services.Develop and deliver customized training programs to educate customers on product features and best practices.Monitor customer adoption and usage, identifying areas for improvement and providing proactive guidance and support.Customer health monitoring and analysis:
Monitor customer health metrics, such as customer satisfaction, product usage, and renewal rates.Analyze customer data and feedback to identify trends, insights, and opportunities for improvement.Develop and execute action plans to address any red flags, mitigate risks, and improve overall customer experience.Collaboration and communication:
Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure seamless customer experiences and drive customer success initiatives.Effectively communicate product updates, new features, and best practices to customers, promoting product adoption and utilization.Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).Proven experience as a Customer Success Manager or similar customer-facing role in a B2B environment.Demonstrated leadership experience, with the ability to mentor and manage a team effectively.Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and internal stakeholders.Strong analytical and problem-solving skills, with the ability to interpret customer data and derive actionable insights.Goal-oriented mindset, with a track record of meeting or exceeding customer success targets.Technical aptitude and the ability to quickly learn and understand complex products or services.Experience in the SaaS industry or working with technology solutions is a plus.Passion for delivering exceptional customer experiences and driving customer success.
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Updated about 2 years ago
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