"
Description
Mutiny is a no-code platform that uses AI to help companies convert their top of funnel demand (e.g. website visitors) into customers through personalized experiences. Companies spend over 20% of their revenue to drive traffic to their website, but marketers are blocked on engineering when trying to convert this demand. Mutiny solves this with a real-time data layer about a company's prospects, powerful AI to automatically write optimized content, and no-code experience delivery to engage customers across all channels.
Our culture:
We started Mutiny by first codifying what type of company and culture we wanted to build. These values define how we approach our work every single day:
Work should feel like play
* Faster always wins
* Stir the pot, regularly* Do the right thing when no one’s watching* All hands on deckThe role, in a nutshell:
We are looking for a full-stack software developer to join our growing engineering team. You will build, test, and ship software across the stack including optimized APIs to distribute data in real-time, high-throughput data pipelines to power machine learning models (like OpenAI's GPT-3 and reinforcement learning algorithms from Azure), and intuitive UX to provide a powerful, easy-to-use interface. Work closely with our product, design, and CX teams to define how features will work to drive the most value for customers. Be a critical voice in choosing the right architecture for our core systems, help to define an inclusive product culture, and learn from a world-class team of experienced engineers.
What you’ll do at Mutiny:
* Architect, build, test, and ship highly-available and secure services that process and serve data at scale.
* Use data to support product decisions and impact core business metrics with your work.* Use the latest web technologies and tools. Currently, we have services in Ruby and TypeScript and invest in our tooling and automation to remain productive.* Work with the most advanced machine learning services, like Open AI's GPT-3, to automatically generate optimized content for customers.* Build great user experiences that allow customers to easily understand their web audience and create personalized experiences for their key segments.What we are looking for:
* 2+ years of software engineering experience in a web development or infrastructure position.
* Fluency in a backend programming language of choice (e.g. Python, Ruby, Node, Scala, etc).* Familiarity with PostgreSQL or other relational database.* Advocate of automated testing. We always include a full suite of tests for a feature to verify and future proof our code.* An exceptionally high performance bar for oneself and everyone on the team. Unafraid to communicate what’s working and what needs to change.* Someone who is energized by ambiguity and can create structure in a dynamic, fast-paced environment.* A kind human who wants to build an extraordinary product, culture and brand.We are fully remote.Mutiny does not accept agency submitted candidates for this posting.
",
"
Description
Mutiny is a no-code platform that uses AI to help companies convert their top of funnel demand (e.g. website visitors) into customers through personalized experiences. Companies spend over 20% of their revenue to drive traffic to their website, but marketers are blocked on engineering when trying to convert this demand. Mutiny solves this with a real-time data layer about a company's prospects, powerful AI to automatically write optimized content, and no-code experience delivery to engage customers across all channels.
Our culture:
We started Mutiny by first codifying what type of company and culture we wanted to build. These values define how we approach our work every single day:
Work should feel like play
* Faster always wins
* Stir the pot, regularly* Do the right thing when no one’s watching* All hands on deckThe role, in a nutshell:
We are looking for a full-stack software developer to join our growing engineering team. You will build, test, and ship software across the stack including optimized APIs to distribute data in real-time, high-throughput data pipelines to power machine learning models (like OpenAI's GPT-3 and reinforcement learning algorithms from Azure), and intuitive UX to provide a powerful, easy-to-use interface. Work closely with our product, design, and CX teams to define how features will work to drive the most value for customers. Be a critical voice in choosing the right architecture for our core systems, help to define an inclusive product culture, and learn from a world-class team of experienced engineers.
What you’ll do at Mutiny:
* Architect, build, test, and ship highly-available and secure services that process and serve data at scale.
* Use data to support product decisions and impact core business metrics with your work.* Use the latest web technologies and tools. Currently, we have services in Ruby and TypeScript and invest in our tooling and automation to remain productive.* Work with the most advanced machine learning services, like Open AI's GPT-3, to automatically generate optimized content for customers.* Build great user experiences that allow customers to easily understand their web audience and create personalized experiences for their key segments.What we are looking for:
* 5+ years of software engineering experience in a web development or infrastructure position.
* Fluency in a backend programming language of choice (e.g. Python, Ruby, Node, Scala, etc).* Familiarity with PostgreSQL or other relational database.* Advocate of automated testing. We always include a full suite of tests for a feature to verify and future proof our code.* An exceptionally high performance bar for oneself and everyone on the team. Unafraid to communicate what’s working and what needs to change.* Someone who is energized by ambiguity and can create structure in a dynamic, fast-paced environment.* A kind human who wants to build an extraordinary product, culture and brand.We are fully remote and offer H1-B Sponsorship.Mutiny does not accept agency submitted candidates for this posting.
",

1+ yearsfull-timenew yorkunited states (remote)
"
About the role
We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with the product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.
What's Firstbase.io
We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with the product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.
Why you should join
Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus in:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building-integrated solutions for founders and removing friction* Delivering opportunities to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to help more companies succeed!
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following duties
* Support in the development and execution of insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails
* Manage the content editorial and Social Media calendar and coordinate with in-house marketing design to build and engage audiences.* Measure and optimize the content marketing campaigns across various channels and provide performance reports.* Continuously optimize our website to rank better on Google.* As a core member of a newly formed marketing team, you'll strongly influence the branding and communications strategy and own and manage high-visibility projects from idea to execution alongside a strong, supportive marketing team.You should meet the following requirements
*
Are an excellent, persuasive writer and (probably) a native English speaker\
*
Know how to create a content plan that aligns with our broader marketing and communication strategy\
*
Are comfortable putting together, and execute on, marketing campaigns with short notice\
*
Have worked with a marketing automation system in the past (Hubspot, Salesforce, or similar)\
*
Love working with social media and filling our accounts with inspirational content that engages our audience\
*
Are familiar with digital marketing concepts like SEO, Performance Marketing, and inbound marketing, and know-how to measure campaigns with Google Analytics, Ahrefs, Hubspot, and more.\
*
You can stand out from the crowd if you can also put together short, simple videos/animations for social media.\
Some perks you might enjoy
*
**Competitive salary:** We lean on some of the best market data to ensure that we offer the most competitive compensation.\
*
**Hybrid work environment:** We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.\
*
**21 days of PTO + birthday off:** We offer flexibility to allow people to relax and recharge whenever they need it.\
*
**Build your ideal work setup:** We understand that how you work is extremely important, so we provide a stipend to set you up for success here at Firstbase.\
*
**Health benefits:** Firstbase offers health insurance reimbursements to US and international employees.\
*
**Learning and development:** We provide a stipend together with resources to help people grow and develop in their careers.\
*
**Amazing quarterly bonus:** Every team at Firstbase has a bonus structure that usually accounts for 20-25% of OTE.\
If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.
",

fulltimenew yorkunited states (remote)
"
About the role
We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.
What's Firstbase.io?
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building-integrated solutions for founders and removing friction* Delivering opportunities to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Support in the development and execution of insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails
* Manage the content editorial and Social Media calendar and coordinate with in-house marketing design to build and engage audiences. * Measure and optimize the content marketing campaigns across various channels and provide performance reports. * Continuously optimize our website to rank better on Google. * As a core member of a newly formed marketing team, you'll strongly influence the branding and communications strategy and own and manage high-visibility projects from idea to execution alongside a strong, supportive marketing team.Minimum requirements
* Are an excellent, persuasive writer and (probably) a native English speaker
* Know how to create a content plan that aligns with our broader marketing and communication strategy* Are comfortable putting together, and execute on, marketing campaigns with short notice* Have worked with a marketing automation system in the past (Hubspot, Salesforce, or similar)* Love working with social media and filling our accounts with inspirational content that engages our audience* Are familiar with digital marketing concepts like SEO, Performance Marketing, and inbound marketing, and know-how to measure campaigns with Google Analytics, Ahrefs, Hubspot, and more. * You can stand out from the crowd if you can also put together short, simple videos/animations for social media.Some perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City & in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers.
* Amazing quarterly bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.
",

3+ yearsfull-timelvivukraine or remote (europe)
"
YouTeam revolutionizes outsourcing by making hiring engineers 10x faster and 10x safer.
Backed by Y Combinator, Horizon Capital, and Digital Future, we have grown profitably 2.5 times in the last 12 months, and are on track to solve the world’s tech talent shortage through unlocking a previously untapped talent pool of over 3 million engineers.
We also are donating 50% of all our profit every month to support Ukraine’s fight for freedom.
Our current priority is building a world-class product team that will enhance product/market fit for both sides of our hiring marketplace by building an experience that both Buyers and Sellers will want to talk about.
We are seeking a product leader who will make this happen.
YouTeam is remote-first, with offices in Mountain View, CA, and Lviv, Ukraine.We're small enough that you'll have to get your hands dirty, but growing quickly enough that you need to be comfortable delegating and growing a team.
Outcomes we will be looking for you to achieve in the first 18 months:
1. Rebuild the Buyer side of the marketplace to reinforce YouTeam's positioning as the future of outsourcing.
* 9 or 10 average NPS scores from 30 new customers.
1. Reduce seller-side churn by radically improving Seller's experience.
* 50% Seller churn reduction;
* 8+ average NPS score from Sellers.1.
Hire, train and manage a high-performing product development team, built of A-players.\
2.
Build an effective and transparent feature prioritization system.\
* 100% of qualified feature requests are completed within 2 months from submission;
* 90% of the company employees agree that they know and understand what the product team will be working on in the next 3 months.1. Improve the company data analytics system - so that every team member can get their question answered in the shortest possible time.
* in at least 50% of cases team members find the necessary answer through data immediately;
* 80% find the answer within 1 day;* 100% find the answer within 3 days.Our selection criteria mostly come from Ken Norton’s classic essay“How to Hire a Product Manager”
",

1+ yearsfull-timenew york city / remote
"
Responsibilities
You'll be the 2nd full-time designer hire, meaning you'll be able to work on all aspects of the experience, from product design to strategy, research, and brand design. We're at the phase of our product where we need to do two things 1) build a killer product that people love, and 2) validate that what we're doing is working.
Tl;dr
This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.
Qualifications
*
You have 2+ years of experience designing and building digital products.\
*
Strong familiarity with Figma.\
*
Strong attention to detail.\
*
Quick problem-solving skills.\
*
Ability to do a little bit of everything, from visual design to ux research.\
*
Systems-thinker who values delivering high-quality experiences.\
Nice to haves (don't let these stop you from applying)
*
Experience designing for fintech/bank products.\
*
Experience designing for mobile apps.\
*
Some experience writing code.\
*
Some brand design experience (graphic design/illustration/animation).\
Why Fizz Design?
*
We're a 12 person team, so you'll have a ton of freedom.\
*
We already have a pretty robust UI Kit in Figma that leverages variants, auto layout, and well-defined styles. So, you'll be able to do your best quality work in half the time.\
*
We encourage using Figma plugins, and we even have some internally built plugins and systems. So, you'll be super-charged.\
*
We're well-funded and have a huge waitlist of future users, so we're clearly onto something.\
Fizz Perks
*
High potential for growth & complete ownership from the beginning 📈\
*
Equity in an early-stage startup 🤩\
*
New York City office with Highline views 🏢\
*
Competitive base salary 💸\
*
Full medical and dental benefits 👨⚕️\
*
Rapid learning environment 🚀\
*
Flexible WFH and vacation policy 🏝\
*
Quarterly retreats with the full team 🛫\
*
401K matching 💪🏻\
",

fulltimemobile designnew york city / remote
"
Responsibilities
You'll be the 2nd full-time designer hire, meaning you'll be able to work on all aspects of the experience, from product design to strategy, research, and brand design. We're at the phase of our product where we need to do two things 1) build a killer product that people love, and 2) validate that what we're doing is working.
Tl;dr
This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.
Qualifications
*
You have 2+ years of experience designing and building digital products.\
*
Strong familiarity with Figma.\
*
Strong attention to detail.\
*
Quick problem-solving skills.\
*
Ability to do a little bit of everything, from visual design to ux research.\
*
Systems-thinker who values delivering high-quality experiences.\
Nice to haves (don't let these stop you from applying)
*
Experience designing for fintech/bank products.\
*
Experience designing for mobile apps.\
*
Some experience writing code.\
*
Some brand design experience (graphic design/illustration/animation).\
Why Fizz Design?
*
We're a 12 person team, so you'll have a ton of freedom.\
*
We already have a pretty robust UI Kit in Figma that leverages variants, auto layout, and well-defined styles. So, you'll be able to do your best quality work in half the time.\
*
We encourage using Figma plugins, and we even have some internally built plugins and systems. So, you'll be super-charged.\
*
We're well-funded and have a huge waitlist of future users, so we're clearly onto something.\
Fizz Perks
*
High potential for growth & complete ownership from the beginning 📈\
*
Equity in an early-stage startup 🤩\
*
New York City office with Highline views 🏢\
*
Competitive base salary 💸\
*
Full medical and dental benefits 👨⚕️\
*
Rapid learning environment 🚀\
*
Flexible WFH and vacation policy 🏝\
*
Quarterly retreats with the full team 🛫\
*
401K matching 💪🏻\
",

fulltimemobile designnew york city / remote
"
Lead Design at Fizz
At Fizz we are looking for talented designers to help us improve our mobile app which is the key touchpoint for our users to manage their Fizz card. We are also constantly improving our website which hosts educational content and other company information. Your day-to-day work will consist of designing and delivering interfaces, managing our website, and getting to know our users.
Tl;dr
This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.
This role will involve
*
Directing product decisions: Your insights and design expertise will guide the trajectory of our product development.\
*
Fast-paced creation and development: Your designs won't sit on the drawing board. You'll quickly see them come to life on our platforms.\
*
Building engaging experiences and interfaces: You'll be key to creating user-friendly and visually pleasing interfaces that engage and delight our users.\
*
Utilizing Figma: You'll harness the power of Figma to achieve our design goals.\
*
Collaborating with a design-centric team: You'll work in a team where design is not just appreciated—it's central to what we do.\
To thrive in this role you have
*
1.5+ years of fintech experience: You've proven your design skills in this space.\
*
A macro-to-micro mindset: You're comfortable thinking about the big picture and the smallest details.\
*
Resilience and adaptability: You thrive in a dynamic, fast-changing environment.\
*
Clear and concise communication: You can effectively communicate your design ideas and take feedback well.\
*
Pixel-perfect attention to detail: You won’t let any minor inconsistencies slip through.\
*
Some engineering experience: You can speak the language of our developers.\
*
(+) A passion for startups: You're excited by the pace and potential of the startup environment.\
*
(+) Mobile app design experience: You're familiar with the unique challenges and opportunities of mobile.\
Fizz Perks
*
High potential for growth & complete ownership from the beginning 📈\
*
Work with an established design library 📚\
*
Work in a design-obsessed environment 🤓\
*
Equity in an early-stage startup 🤩\
*
New York City office with Highline views 🏢\
*
Competitive base salary 💸\
*
Full medical and dental benefits 👨⚕️\
*
Rapid learning environment 🚀\
*
Flexible WFH and vacation policy 🏝\
*
Quarterly retreats with the full team 🛫\
*
401K matching 💪🏻\
",
"
About Pocket Worlds
Our mission is to make the metaverse a reality and our vision is a decentralized virtual world built and owned by its citizens.
We have been working towards this mission for a decade. We are the creators of Highrise, the first virtual world on mobile, which has seen extraordinary growth over the last few years and now boasts over 17 million users across iOS and Android. Every day, the citizens of Highrise come together to hangout, explore, create, collect, and trade digital assets in our metaverse, and this has all flourished despite the constraints of Web 2.0.
This was only the first chapter in our story, and we are on the precipice of making history once again with Web3 and Highrise World.
About This Role
Highrise World allows anyone to build their own web3-enabled virtual world server. Highrise owners can customize the look and feel of their servers, set their own rules and govern their citizens, release custom clothing and furniture, set up their own events and experiences, and invite others to set up rooms in their Highrise. This will enable Highrise owners to earn an income by selling virtual goods and cultivating community. These servers can be bought and sold as Highrise Land NFTs on the Ethereum blockchain. We envision a world where every brand or community has a Reddit, a Discord... and a Highrise. You can read more about our community-owned metaverse here: https://highrise.game/whitepaper
We are hiring our first Business Development Manager (Lead), who will help drive the growth of the Highrise Land economy across the Web3 / blockchain ecosystem. You will develop and manage our strategic partnerships with companies, brands, and communities that seek to have their own monetizable communities in the Highrise World.
As Business Development Manager, you will...
* Evaluate, negotiate, and close key deals with brands, communities and companies that develop on Highrise Land.
* Build and manage a strong network of partners, clients, agencies, brands, influencers, third-party vendors, and organizations.* Work with cross-functional teams (product, engineering, legal, marketing, and other internal teams) and act as a liaison between internal and external stakeholders.* Analyze market trends and make strategic recommendations within Web3, Crypto, and NFTs.To be successful in this role, we'd expect you to …
* Have 5+ years in Partnerships/Business Development/Sales/Account Management or similar roles at a high-growth technology company.
* Have experience analyzing data and deriving actionable business insights.* Have experience learning and adapting quickly to new technology.* Have a proven track record of doing strategic business development deals from start to finish, including the legal aspects of negotiations.* Be driven and results-oriented but humble and self-aware.* Have excellent communication and presentation skills in English at a native speaking and writing level.* Be passionate about crypto and have a deep understanding of NFTS, tokenomics, and blockchain networks.Within 3 months, you'll…
* Understand the mechanics behind Highrise Land and the tooling we are building for Highrise owners to engage and grow their communities.
* Compile a list of prospective strategic partners who would build on Highrise Land.* Reach out to prospective partners and introduce them to Highrise Land.* Negotiate key deals and terms around building on Highrise Land.Within 6 months, you'll...
* Develop a token distribution strategy to grow the Highrise ecosystem, tying the performance of towers and experiences on Highrise Land with milestone token payouts.
* Continue to bring key players into the Highrise World ecosystem.* Work with existing partners to help develop experience in their Highrises.Closing
Our goal is to define the future of the metaverse with the product we build, and to grow from tens of millions to billions of users in the process.
Join us on this journey and together we will build something incredible.
",

full-timeremote
"
About Pocket Worlds
Our mission is to make the metaverse a reality and our vision is a decentralized virtual world built and owned by its citizens.
We have been working towards this mission for a decade. We are the creators of Highrise, the first virtual world on mobile, which has seen extraordinary growth over the last few years and now boasts over 17 million users across iOS and Android. Every day, the citizens of Highrise come together to hangout, explore, create, collect, and trade digital assets in our metaverse, and this has all flourished despite the constraints of Web 2.0.
This was only the first chapter in our story, and we are on the precipice of making history once again with Web3 and Highrise World.
About This Role
We are looking for a skilled Ad Monetization Manager that has expertise in mobile app ads monetization and a passion for the gaming industry.
As an Ad Monetization Manager, you will be the go-to person when it comes to advertising monetization aspects of the game. You will be responsible for the strategy, execution and optimization of in-game placements to improve overall ad ARPDAU.
The ideal candidate will use their exceptional communication and organization skills to turn their creative ideas into reality, collaborating with other teams in creating amazing experiences our players will enjoy. The candidate will also combine a good understanding of the free to play economy with working knowledge of advertising business as well as top-notch analytical skills.
As an Ad Monetization Manager, you will:
* Plan and oversee in-game advertising for iOS, Android, and Web. You will work in an amazing multinational team and will steer our efforts in successfully building, operating and managing all types of advertising and enhance the user experience with our mobile games.
* Manage existing and create new business relationships with advertising partners.* Identify and implement initiatives that will improve Ad revenue generated through ad network partners.* Measure results of the Ad campaigns and optimize the assets and experiments.* Keep up to date with market development and trends.To be successful in this role, we'd expect you to:
* Have experience with ad campaigns & networks.
* Have experience building a network of partners and keeping in regular contact with them.* Have an ability to operate in an entrepreneurial environment, to thrive at an extremely fast pace and find creative ways to get things done.* Be able to compile and analyze performance data and metrics.* Use data to drive your day to day decision making* Have passion to mobile gaming and experience with mobile games - understanding of the product essentials and what are the industry KPIs; familiarity with the market realities from product KPI perspective.* Excellent communication skills in English, both written and verbal.Within 3 months, you'll:
* Manage ad monetization strategy across a variety of ad networks.
* Communicate regularly with current partners & ad network reps to optimize performance and maintain each partnership.* Work with the Live Ops team to create in-game engagement events.* Identify and vet new potential partners.* Track and analyze daily, weekly, and monthly monetization performance.Closing
Our goal is to define the future of the metaverse with the product we build, and to grow from tens of millions to billions of users in the process.
Join us on this journey and together we will build something incredible.
",

1+ yearsfull-timeremote
"
📄 Fill in this form to apply (will take 2 minutes to complete)
About Strive
Strive Math is the world's first coding class designed to empower kids to master math.
In live 1:1 lessons, students learn to code games and apps. Each project they build teaches a math concept taught at school. For example, students code games like Pong, and by programming the balls’ position and velocity they build a deep mastery of the underlying math.
*
We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.\
*
In the real world engineers and financial analysts solve problems with code yet in school students are learning math the same way it was taught 100 years ago. Coding is the literacy of the 21st century and Strive is creating the content and platform to make math joyful and actually applicable to the real world.\
*
We’re backed by funds like [Goodwater Capital (Early investors in Facebook & Spotify)](\"https://www.goodwatercap.com/companies\") and angels like the president of [MasterCard Asia](\"https://www.linkedin.com/in/ari-sarker-782a0a3/\") and the Founder of Sequoia India.\
Watch this video to see the founders talk about Strive Math
Role - Help manage the day-to-day operations at Strive
There are 100+ live 1-1 classes happening each week, you’ll be responsible for making sure these classes go smoothly, that parents, teachers, and students are having a joyful experience at Strive.
This involves:
* Providing customer support to parents and teachers via WhatsApp.
* Helping to manage the schedule of teachers and students.* Assist in new students’ onboarding.* Account Management: manage payment dates, renewal, and refunds.* Account Management: Manage Payments Dates, Renewal, Refunds* Recommend and implement process improvements and documentation* Other general tasks and adminRequirements
* Bachelor's degree, with 1+ years of working experience preferred.
* Excellent command of English, communication, and writing skills.* Meticulous, attention to detail and strong organizational skills: Strong documentation, status tracking, and reporting skills* Independent, Fast-paced, Flexible, Adaptable to change, Great at managing timezones* Familiar with Software/Tools: Notion, Airtable, Google Suite, Todoist, Stripe, Discord* Suitable candidates to apply: secretary, executive assistant, client support/customer service, operation associate, account manager* A passion for education and Strive's vision for its future.Bonus
* Experienced in education/tech industry and startup/remote environment
* Previous experience in a similar role* Experienced in automation tools like Integromat, Zapier* Tech-savvy (Coding experience is a plus point!)* Clear judgment, Forward thinker, Solution-focused, Fast learnerWhy should you apply
🕐 Unlimited paid leave
🥇 Be a part of an education revolution, we’re one of the first and only companies in the world to teach math through code.
🌈 Grow with a highly passionate and erse team from all over the world
Logistics
* Preferred Locations: South East Asia, India, Philippines(Only candidates who can support the GMT+5:30 to GMT+8 timezones are welcome.)
Pay
* Competitive rates in your region.
Apply
1. Fill in this form to apply (mandatory, and will take 2 minutes to complete)
2. Record an introduction video of yourself (5-10 mins)3. Intro Call (15 mins)4. Take-home project5. Long Interview (30-45 minutes)6. Final decisionFor solid applicants, the whole process can take less than 2 weeks.
",
"
About Us
LTSE supports companies in all stages of growth committed to long-term value creation, and the investors who share their values. We offer software and services for company-building and pursuing a path to the public markets, a U.S. national securities exchange for new and existing public companies, and a coalition for the exchange of ideas between companies and like-minded investors.
We believe in the power of a public market that supports continuous success for all stakeholders, including employees, investors, and their communities. We’re helping innovation and value creation flourish for now and far into the future through long-term investment, experimentation, and sustainable scaling.
Lead LTSE investors include Founders Fund, Collaborative Fund, Andreessen Horowitz, Obvious Ventures, Uprising, and Initialized. LTSE was founded by Eric Ries, an entrepreneur, New York Times bestselling author, and the creator of the Lean Startup methodology.
The Role:
LTSE’s Growth Marketing Manager will manage LTSE Equity’s lifecycle marketing and growth strategy - from planning to execution and analysis.
Responsibilities:
* Own the customer journey and lifecycle marketing campaigns across email, social, and web to increase marketing leads, enable sales, and ultimately drive revenue.
* Design creative, data-driven tests to learn about what moves prospective customers through each stage of the marketing and sales funnels.* Partner closely with the rest of the marketing team (content + partnerships) to roll out new growth campaigns across channels.* Communicate experiment and campaign results across key stakeholders to raise awareness of impact and leverage learnings.* Experiment with alternative channels like online forums, software review sites, and more to keep LTSE Equity in tune with where startup founders are spending their time online.You are:
* Data-oriented. You love to take internal hypotheses and turn them into tests. You jump at the idea of learning through experimentation.
* Organized. You are able to manage a wide variety of projects across different channels. You can be trusted to get things done, move fast, and optimize for iteration based on lessons learned at every step.* Ambitious. You are eager to make an impact at LTSE. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail level to get things right.* A storyteller. You adapt how you communicate to best reach and engage your audience—from early-stage founders to VCs to law firms.We're looking for:
* 5+ years of professional experience in growth marketing, product marketing, or content marketing with an emphasis on distribution methods.
* Broad and deep experience designing experiments across channels with a clear understanding of how they have helped to move leads across the marketing and sales funnel.* Experience managing partnerships with VCs, early-stage startup services, law firms, and/or founder communities B2B SaaS for early-stage startups.* Experience managing websites, social media campaigns, and other distribution channels for content.* Excellent written and verbal communication skills.* Strong personal skills, must be able to work across multiple internal and external stakeholders.* Strong analytical skills; must be proficient in analyzing and interpreting data from third-party platforms and adapting to custom internal tools.Nice to haves:
* Previous experience working with early-stage investors, services, and law firms.
* Previous experience in fintech.Benefits include:
* People. Work in a mission-based company with skilled committed, and supportive teammates who share your desire to create a new kind of public market, and have a commitment to ersity, equity, and inclusion.
* Work with a small team of smart people to make an impact in an agile and autonomous environment.* Excellent medical, dental, and vision benefits.* A commitment to a sustainable work environment, including an unlimited vacation policy that requires team members to take a minimum of three weeks of vacation per year.* 401k.* Computer and home office setup.* Competitive and flexible early startup compensation package range: $110,00 to $143,000 + equity, based on experience.LTSE is committed to championing the inclusion of women and underrepresented employees at the earliest stages of the company’s life. We believe that inclusion is a team effort, and every team member is expected to participate in building a welcoming and representative culture.
LTSE is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
We enthusiastically work to make our application and interview processes accessible for candidates with disabilities.
",
"
About Us
LTSE supports companies in all stages of growth committed to long-term value creation, and the investors who share their values. We offer software and services for company-building and pursuing a path to the public markets, a U.S. national securities exchange for new and existing public companies, and a coalition for the exchange of ideas between companies and like-minded investors.
We believe in the power of a public market that supports continuous success for all stakeholders, including employees, investors, and their communities. We’re helping innovation and value creation flourish for now and far into the future through long-term investment, experimentation, and sustainable scaling.
Lead LTSE investors include Founders Fund, Collaborative Fund, Andreessen Horowitz, Obvious Ventures, Uprising, and Initialized. LTSE was founded by Eric Ries, an entrepreneur, New York Times-bestselling author, and the creator of the Lean Startup methodology.
The Role:
LTSE’s Content Strategist will manage LTSE Equity’s content calendar and execution, creating long-form content, managing content resources, and crafting the sound and voice of the brand. The Content Strategist will work cross-functionally to develop unique story ideas, drive ideation for original content, and manage the execution of content across web, social, data reports, and more. This position will work closely with growth, partnerships, customer success, and sales to develop channel specific content for lead generation and sales enablement. As the first content hire, this person will be responsible for both managing external resources for long-form content and will be expected to write both short-form and long-form content on behalf of the company.
Responsibilities:
* Planning and managing the brand’s editorial calendar across web and social media
* Overseeing writing style and tone for all content* Developing content governance guidelines for tone, style, and voice of all content, and ensuring they are followed* Tracking and calculating content ROI* Writing and editing strategic, clear, creative and clean SEO-driven copy in a fast-paced environment* Collaborating with growth marketers to create content that fits into the larger marketing strategyYou are:
* Organized. You are able to manage a wide variety of projects across different channels. You can be trusted to get things done, move fast, and optimize for iteration based on lessons learned at every step.
* Ambitious. You are eager to make an impact at LTSE. You thrive in a fast-moving, dynamic, hyper-growth environment and are excited to create and manage brand content from the earliest of stages.* A storyteller. You adapt how you communicate to best reach and engage your audience—from early-stage founders to VCs to law firms.* Data-oriented. You understand the connection between data and content, and let the data inform your next content decision.We are looking for:
* 3+ years of professional experience in copywriting, content strategy, or freelance writing.
* Experience writing for and working with B2B SaaS for early-stage startups.* Experience managing a content calendar and content guidelines* Experience writing both short-form and long-form content, from data reports to blog posts to tweets.* Experience managing relationships with content freelancers and agencies.* Strong technical writing skills, especially when it comes to search engine optimization.* Strong personal skills, must be able to work across multiple internal and external stakeholders.* Strong analytical skills; must be proficient in analyzing and interpreting data from third-party platforms and adapt to - custom internal tools. Must be familiar with Google Analytics.Nice to haves:
* Experience establishing editorial guidelines from scratch.
* Previous experience writing for and working with early-stage investors, services, and law firms.Benefits include:
* People. Work in a mission-based company with skilled committed, and supportive teammates who share your desire to create a new kind of public market, and have a commitment to ersity, equity, and inclusion.
* Work with a small team of smart people to make an impact in an agile and autonomous environment.* Excellent medical, dental, and vision benefits.* A commitment to a sustainable work environment, including an unlimited vacation policy that requires team members to take a minimum of three weeks of vacation per year.* 401k.* Computer and home office setup.* Competitive and flexible early startup compensation package range: $103,500 to &127,000 + equity, based on experience.LTSE is committed to championing the inclusion of women and underrepresented employees at the earliest stages of the company’s life. We believe that inclusion is a team effort, and every team member is expected to participate in building a welcoming and representative culture.
LTSE is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status, or any other legally protected status.
We enthusiastically work to make our application and interview processes accessible for candidates with disabilities.
",

3+ yearsfull-timeindonesia / remotejakarta
"
Job Summary
* Assisting with the preparation of operating budgets, financial statements, and reports.
* Processing requisition and other business forms, checking account balances, and approving purchases.* Advising other departments on best practices related to fiscal procedures.* Managing account records, issuing invoices, and handling payments.* Collaborating with internal departments to reconcile any accounting discrepancies.* Analyzing financial data and assisting with audits, reviews, and tax preparations.* Updating financial spreadsheets and reports with the latest available data.* Reviewing existing financial policies and procedures to ensure regulatory compliance.* Providing assistance with payroll administration.* Keeping records and documenting financial processes.Job Requirements:
* Bachelor's degree in finance, accounting, or in a related field.
* At least 2 years experience working as a finance associate.* Extensive knowledge of accounting standards, fiscal procedures, and applicable tax codes.* Exceptional attention to detail.* Excellent collaboration and communication skills.* Great analytical and problem-solving abilities.* Superb organizational and time-management skills.",

fulltimeindonesia / remotejakarta
"
Job Summary
* Assisting with the preparation of operating budgets, financial statements, and reports.
* Processing requisition and other business forms, checking account balances, and approving purchases.* Advising other departments on best practices related to fiscal procedures.* Managing account records, issuing invoices, and handling payments.* Collaborating with internal departments to reconcile any accounting discrepancies.* Analyzing financial data and assisting with audits, reviews, and tax preparations.* Updating financial spreadsheets and reports with the latest available data.* Reviewing existing financial policies and procedures to ensure regulatory compliance.* Providing assistance with payroll administration.* Keeping records and documenting financial processes.Job Requirements:
* Bachelor's degree in finance, accounting, or in a related field.
* At least 2 years experience working as a finance associate.* Extensive knowledge of accounting standards, fiscal procedures, and applicable tax codes.* Exceptional attention to detail.* Excellent collaboration and communication skills.* Great analytical and problem-solving abilities.* Superb organizational and time-management skills.",

ca / remoteinternshipsan francisco
"
At Simplify, we’re on a mission to reimagine getting hired in the way that it was meant to be – easy, automated, and stress-free. We’re helping people apply to any job & internship on the web in 1-click – and we’re building best-in-class job recommendation tailored to each unique user.We want to help college students and early-career candidates discover and apply to internships and guide them as they navigate through the process to make it more equitable and better for everyone. We’re backed by some pretty cool people – YCombinator, GFC, the CEO of Honey, and top execs at Facebook, LinkedIn, and more 🙂
🔮 What you’ll do as a Growth Marketing Intern
* Work closely with upper level management on high-impact projects
* Own the early growth of Simplify’s online and social brands.* Have lots of fun at company events :)👀 What we’re looking for
* Interest in writing a wide variety of content—educational, promotional, etc.
* Ability to work in a high-autonomy, low-guidance role.* Fun people! We’d love it if you’re comfortable on camera or owning a social presence.",

internsan francisco
"
At Simplify, we’re on a mission to reimagine getting hired in the way that it was meant to be – easy, automated, and stress-free. We’re helping people apply to any job & internship on the web in 1-click – and we’re building best-in-class job recommendation tailored to each unique user.We want to help college students and early-career candidates discover and apply to internships and guide them as they navigate through the process to make it more equitable and better for everyone. We’re backed by some pretty cool people – YCombinator, GFC, the CEO of Honey, and top execs at Facebook, LinkedIn, and more 🙂
🔮 What you’ll do as a Growth Marketing Intern
* Work closely with upper level management on high-impact projects
* Own the early growth of Simplify’s online and social brands.* Have lots of fun at company events :)👀 What we’re looking for
* Interest in writing a wide variety of content—educational, promotional, etc.
* Ability to work in a high-autonomy, low-guidance role.* Fun people! We’d love it if you’re comfortable on camera or owning a social presence.",
"
CareMessage is looking for a Senior Implementation Project Manager to join our growing team: At CareMessage, we love our customers and are committed to their success. This role requires someone with 5+ years project management experience who has worked on complex projects within the healthcare landscape. As a Senior Implementation Project Manager, you'll be responsible for working with CareMessage's newest customers and helping them successfully implement our product features so that they achieve their clinical goals. You'll play a major role in crafting optimal workflows, training programs, and general best practices for implementations. As a member of the Customer Success team, you'll partner with people from other CareMessage teams (e.g. Sales, Product, Research, Engineering) to ensure that our customers are set up for long-term success. This role requires someone with experience leading customer implementations involving system integrations in a healthcare technology setting.
Who You Are:You have a continuous improvement mindset, are driven to understand “why,” and are able to suggest ideas to improve the current environment in a constructive manner. You think critically before acting. You are comfortable interfacing with customers and vendors. You have experience monitoring and reporting on progress against critical implementation and project lifecycle milestones. You are able to raise interdependent issues/concerns that may impact deliverables. You subscribe to and promote a culture of collaboration, where knowledge and skills are shared to facilitate efficient and timely delivery of our customer commitments.
Requirements:Prior experience with healthcare integrations, including HL7 messaging standardsPrior experience with API and SFTP protocols and standardsExperience with one or more EMR/EHR systems such as (but not limited to) Epic, NextGen, Allscripts, etc.5+ years project management experience5+ years healthcare industry experienceDemonstrated experience in gathering and transforming customer needs into actionable technical recommendationsExcellent communication skills – written, verbal, interpersonal – and strong ability to communicate with key stakeholders across multiple levels of an organization who have varying degrees of technical aptitudeOutstanding interpersonal, critical thinking, and analytical skills along with a proactive, problem-solving attitudePassion for using technology to transform healthcare access and delivery in underserved communitiesResourcefulness, flexibility, and excellent follow-throughAbility to manage multiple concurrent projects and drive initiatives in a cross-functional environmentAbility to work independently and as a collaborative team player, with strong time management & prioritization skills
Within 1 month you will:Learn the product inside and outSpeak with customers to understand their needs and their clinical goalsShadow the implementations for a set of customers, learning about established templates and best practices
Within 3 months you will:Partner with colleagues from across the company to optimize the touch points along the customer journey, using your project management expertiseDevelop new processes and enhance existing best practices for implementations as you take ownership of leading your own project portfolioContribute documentation for our internal knowledge base
Within 6 months you will:Grow your technical hat and become a subject matter expert in one or more technical integration areasLead a cross-functional group in achieving implementation-related company-wide objectivesWork with our Product and Engineering teams to prioritize customers' feature requestsCompensation Details:
This role is currently set at a senior-level, equivalent to someone who has held a handful of Implementation Project Management-related roles in the healthcare space in the past. Our salary allocation for this role is $122,000. All team members performing the same role at the same level are paid the same regardless of where they are in the world.
",

3+ yearsfull-timeremote
"
🌳 About BonsaiBonsai helps 500,000+ freelancers in 100+ countries start, run, and grow their businesses.The way the world works is changing: Freelancers make up 40% of the workforce today and will be 50%+ by 2030. People want flexible and independent careers. Companies want great on-demand talent. This is one of the largest shifts since the Industrial Revolution, but the tools to support it are stuck in the 20th or even 19th centuries!
That's where Bonsai comes in. We take care of a freelancer's admin work - contracts, proposals, invoices, payments, accounting & taxes and even banking - so they can focus on the work they love and just make money. Ask any freelancers you know... they'll tell you this is a huge and painful time suck.
We're profitable, growing very quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).
We've also been 90% remote since 2016 and our team is spread across 9 different countries.
About the RoleThis is our FIRST partnership hire with lots of responsibilities and potential to grow in scope into a newly formed Business Development team. This is a foundational role with direct relationship with the CEO.
For this role, you will be responsible for a variety of business development initiatives with direct business impact including:Identifying new partnership opportunities: you will work with our CEO to identify high value partners that serve our personas and prioritize these opportunities based on revenue potentialNegotiating new partnership deals: you will develop a good understanding of the value Bonsai can bring to our partners and lead our discussions to get a deal done, whether it has technical or financial implicationsOnboarding new partners: you will be responsible for onboarding new partners and ensure Bonsai get value from newly formed partnerships from day 1 by providing partners with all the resources they needDeveloping partner relationships: you will strive to find new opportunities to develop with existing partners to maximise partnerships valueManaging our partnership channel operations: you will constantly think about how to automate some task to make your life easier (automated payout process, reporting) or optimise conversion funnels (automated landing pages, emailing, ...).
Qualifications5+ years of relevant experience in business development / partnershipsStrong analytical and data processing skillsExperience with B2B SaaSBusiness minded - You tie every decision and initiatives to a business or revenue goalAction oriented - You strive to deliver every day and keep high velocity. You don't hesitate to get your hands dirty to get things moving when you are stuck needing outside help of resources.Organized - You strive with or without complexity and resources. You know how to prioritize and lead initiatives with several stakeholdersBi-lingual in English
💰 BenefitsIndustry leading compensation package — we know you will have a large impact on the company and we strive to compensate accordinglyUnlimited holidays — we actually want you to take time offRemote-work option — work from anywhere, always!Visa sponsorship in Paris - if you would like to relocate and work in our Paris officeAll-expenses paid team retreats — our last retreat was in Mexico!Unlimited professional development stipend — books, classes, coaching, whatever you needStrong culture of work / life balance — it's a marathon, not a sprintComplete internal transparency — everyone sees everything within the company
",

1+ yearscanada / remotefull-timetoronto
"
Who you are
* 2+ years experience in sales/business development in a B2B SaaS space
* Fluent in English - other languages are bonus* Comfortable working with low supervision* Able to wear different hats in a fast paced startup environment* Have curiosity, grit, and good organizational skillsWhat you will do
* Look for new business opportunities to grow the sales pipeline
* Cold outreach through email, LinkedIn, social media, or cold calling prospects in order to book demos with high value prospects* Organize and manage large number of leads across thousands of potential prospect accounts* Maintain outreach campaigns using Apollo, Outplay, Reply.io, or other sequence/cold email campaign software* Help qualify new leads and support moving into new market segmentsWhy join Campfire
* If you’re a go-getter with a startup mindset of being resourceful and scrappy, you’ll find a lot of joy in your role at Campfire. You will have flexibility and the option to wear multiple hats and learn a ton
* This is also a unique opportunity to get in early as a founding member of the sales team, and grow with the company",
"
Glimpse K12, Inc. is the leader in Education Return on Investment (eROI) software. Our platform helps school districts track, manage, and evaluate the effectiveness of the tools and resources they are putting into the classroom. Our customers include school and district administrators.
We are looking for someone interested in joining a high growth, all hands on deck, startup. We are growing extremely fast and are scaling our success and implementation teams.
Role: Implementation Project Manager / Customer Success Manager
The ideal candidate is someone who likes to manage multiple projects at one time. As we onboard new districts every week, your responsibility will be to guide them through the onboarding process, track the current status of each district, and meet with senior management to discuss project status and issues. You will also manage the implementation team to ensure they are focusing on the highest priority items each day.
Please let us know if you are interested in helping schools create better outcomes for students!
",
"
We are looking for a Technical Support Specialist to join our newly formed Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business as we launch new products, scale our teams, and support many more customers.
During this rapid growth phase, it is critical that we continue to invest in our technical support capabilities. As such, we recently launched a Customer Support team that is focused on delivering exceptional service and experience to our customers.
As an early member of the Customer Support function, you will:
*
Become a technical expert in Modern Treasury’s product suite and partner closely with the Customer Success and Engineering teams to support our customers. This is an important step towards understanding our customers, the problems we solve for them, the processes we need to build, and the key decisions we need to make as we scale the Support team.\
*
Create, and maintain, self-help documentation for our internal and external customers. As the frontline of Support you are in the best position to identify opportunities to provide proactive support through our help center. You will work cross-functionally as you write documentation to ensure new and existing content is up-to-date and accurate.\
*
Contribute to the smooth day-to-day operation of the Support team, including managing customer escalations effectively. You will work primarily with CSMs on customer-facing communications and with Engineering on internal escalations to meet and exceed our service level commitments. You will also collaborate with Product, Bank Partnerships, Sales, Marketing, and Finance from time to time depending on the nature of inidual customer requests.\
*
Use data-driven methodologies to collate customer feedback and trends. Review the data regularly with your Customer Success peers to find ways to continually improve our customers’ experience. Share relevant customer-specific and product-specific recommendations with Engineering and Product to alleviate recurring issues or develop new capabilities that increase our customers’ operational efficiency.\
*
Assist in planning, developing, and implementing policies, procedures, performance standards, and training programs for the Customer Support team.\
*
Leverage your SQL data analysis, business intelligence, and API troubleshooting skills to either resolve common technical questions or diagnose issues in-depth before triaging to the Engineering team. \
We strongly believe that investing in personal and professional growth puts us in a position to deliver long-term value to our customers. This role offers a unique opportunity for growth in a value-driven company, and it sits at the intersection of our customers, our people, and our products.
Modern Treasury builds payment operations solutions. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.
We believe that payment operations is at the core of every business. We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.
During your first week you will:
*
Complete our company onboarding process where you will learn all about Modern Treasury – our values, our history, our product, our brand – and meet various teams via small-group sessions alongside your onboarding peers. \
*
Develop an understanding of our customers, user personas, sales process, and customer stories.\
*
Read our favorite industry primers.\
*
Become a master in our application and API.\
During your first six weeks you will:
*
Meet and build relationships with leaders and members of the Customer Success, Engineering, Product, Sales, Marketing, and Revenue Operations teams.\
*
Shadow CSMs, and other Technical Support Specialists, while responding to customers’ daily support inquiries as part of your technical onboarding. Through this, you will gain a deep understanding of our customers, their use cases, and the various stages of their journey with Modern Treasury.\
*
Be shadowed as you begin to respond to inbound support inquiries.\
During your first six months you will:
*
Support customers via chat, email, phone, and other channels with a high degree of autonomy within our stated SLAs.\
*
Own customer requests through resolution, working cross-functionally - with Product, Engineering, Customer Success and other teams - as needed.\
*
Participate in an on-call rotation for high priority requests received outside of business hours.\
*
Contribute to internal and external self-help documentation.\
*
Identify areas of opportunity and manage projects to refine processes and systems accordingly to improve the customer experience.\
What we're looking for:
*
2+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.\
*
Experience in process improvement and documentation\
*
Experience with case management solutions such as Zendesk, Salesforce Service Cloud, Jira, Linear, etc.\
*
Knowledge of web connectivity and integration protocols such as JSON / XML, file transfer protocols such as FTP / FTPS / SFTP, API tools such as Postman, and API concepts such as idempotency and pagination.\
*
Experience in data analysis, data mapping, ETL, and advanced SQL queries such as multiple joins, subselects, case statements, window functions, CTE, recursive CTE, and other constructs.\
*
Experience with business intelligence tools such as Looker, Tableau, Power BI, etc. and cloud data warehouses such as Snowflake, RedShift, BigQuery, etc.\
Modern Treasury is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Modern Treasury considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
",
"
We are looking for a Technical Support Specialist to join our newly formed Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business as we launch new products, scale our teams, and support many more customers.
During this rapid growth phase, it is critical that we continue to invest in our technical support capabilities. As such, we recently launched a Customer Support team that is focused on delivering exceptional service and experience to our customers.
As an early member of the Customer Support function, you will:
*
Become a technical expert in Modern Treasury’s product suite and partner closely with the Customer Success and Engineering teams to support our customers. This is an important step towards understanding our customers, the problems we solve for them, the processes we need to build, and the key decisions we need to make as we scale the Support team.\
*
Create, and maintain, self-help documentation for our internal and external customers. As the frontline of Support you are in the best position to identify opportunities to provide proactive support through our help center. You will work cross-functionally as you write documentation to ensure new and existing content is up-to-date and accurate.\
*
Contribute to the smooth day-to-day operation of the Support team, including managing customer escalations effectively. You will work primarily with CSMs on customer-facing communications and with Engineering on internal escalations to meet and exceed our service level commitments. You will also collaborate with Product, Bank Partnerships, Sales, Marketing, and Finance from time to time depending on the nature of inidual customer requests.\
*
Use data-driven methodologies to collate customer feedback and trends. Review the data regularly with your Customer Success peers to find ways to continually improve our customers’ experience. Share relevant customer-specific and product-specific recommendations with Engineering and Product to alleviate recurring issues or develop new capabilities that increase our customers’ operational efficiency.\
*
Assist in planning, developing, and implementing policies, procedures, performance standards, and training programs for the Customer Support team.\
*
Leverage your SQL data analysis, business intelligence, and API troubleshooting skills to either resolve common technical questions or diagnose issues in-depth before triaging to the Engineering team. \
We strongly believe that investing in personal and professional growth puts us in a position to deliver long-term value to our customers. This role offers a unique opportunity for growth in a value-driven company, and it sits at the intersection of our customers, our people, and our products.
Modern Treasury builds payment operations solutions. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.
We believe that payment operations is at the core of every business. We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.
During your first week you will:
*
Complete our company onboarding process where you will learn all about Modern Treasury – our values, our history, our product, our brand – and meet various teams via small-group sessions alongside your onboarding peers. \
*
Develop an understanding of our customers, user personas, sales process, and customer stories.\
*
Read our favorite industry primers.\
*
Become a master in our application and API.\
During your first six weeks you will:
*
Meet and build relationships with leaders and members of the Customer Success, Engineering, Product, Sales, Marketing, and Revenue Operations teams.\
*
Shadow CSMs, and other Technical Support Specialists, while responding to customers’ daily support inquiries as part of your technical onboarding. Through this, you will gain a deep understanding of our customers, their use cases, and the various stages of their journey with Modern Treasury.\
*
Be shadowed as you begin to respond to inbound support inquiries.\
During your first six months you will:
*
Support customers via chat, email, phone, and other channels with a high degree of autonomy within our stated SLAs.\
*
Own customer requests through resolution, working cross-functionally - with Product, Engineering, Customer Success and other teams - as needed.\
*
Participate in an on-call rotation for high priority requests received outside of business hours.\
*
Contribute to internal and external self-help documentation.\
*
Identify areas of opportunity and manage projects to refine processes and systems accordingly to improve the customer experience.\
What we're looking for:
*
2+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.\
*
Experience in process improvement and documentation\
*
Experience with case management solutions such as Zendesk, Salesforce Service Cloud, Jira, Linear, etc.\
*
Knowledge of web connectivity and integration protocols such as JSON / XML, file transfer protocols such as FTP / FTPS / SFTP, API tools such as Postman, and API concepts such as idempotency and pagination.\
*
Experience in data analysis, data mapping, ETL, and advanced SQL queries such as multiple joins, subselects, case statements, window functions, CTE, recursive CTE, and other constructs.\
*
Experience with business intelligence tools such as Looker, Tableau, Power BI, etc. and cloud data warehouses such as Snowflake, RedShift, BigQuery, etc.\
Modern Treasury is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Modern Treasury considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
",

3+ yearsfull-timeremote
"
Who we are
At GoLinks, we create products and experiences that make work easier for iniduals and teams. We believe that the knowledge people use every day to build products, collaborate with team members, and help customers should be readily accessible. We’re on a mission to connect employees with the information they need to be productive and successful at any place, at any time. Our remote-first startup thrives as a nimble and scrappy team and we are growing fast! We’re excited to bring on new team members who are inclusive, possess a growth mindset, and excel at what they do.
About the role
As a Mobile Product Designer, you will collaborate with other Designers and cross-functionally to create meaningful, productive, and delightful experiences that drive overarching business goals. You will focus on mobile experiences in the form of web apps and native apps. This is an opportunity to join a Design team in a hyper-growth startup.
What you’ll do
* Design mobile products and experiences from conception to implementation and optimization.
* Create deliverables for all phases of the design process, eg. user flows, wireframes, mockups, prototypes, etc.* Collaborate with other Product team members to define mobile experiences as compared to its desktop counterpart.* Collaborate with Engineers to ship high-quality mobile experiences.* Ship MVPs, measure, and improve design based on qualitative and quantitative feedback.* Translate insights and research into feasible design iterations that will satisfy customers* Present and debate design decisions during design reviews with stakeholders—clear communication, ability to defend design choices, open-mindedness to different approaches.* Participate and/or lead user testing sessions with internal team members and users.* Contribute to building out a scalable mobile design system.* Create development-ready design specs and collaborate with engineers to ensure designs are correctly implemented.Who you are
* 2+ years of relevant design experience. Your portfolio shows that you have designed mobile software before and have experience identifying user needs, defining clear solutions, and delivering exceptional design.
* Fluent in Figma. We’re big on Figma here. Proficiency in using most of its features is key to success in design collaboration.* Experience with shipping MVPs. In a startup environment, nothing is ever perfect. We focus on tasks that have the largest impact on the business and our users. You're comfortable with shipping MVPs and trusting the iteration process.* Experience working with design systems. Understanding of design systems theory and practice.* Knowledge of mobile design best practices. Working knowledge of Apple’s Human Interface Guidelines and Google’s Material Design Guidelines, and the role they place in native app design. Understanding of the nuances in designing for mobile web apps.* Nimble and agile. We value team members who are willing to move fast, fail forward, and be data-driven in order to achieve goals.* Collaboration is key. You have excellent verbal, written, and interpersonal communication skills that you will use to regularly collaborate with other team members.* Pulse to the ground. Keeping up to date with advancements in technology, trends, and best practices as they apply to this role in order to deliver best-in-class mobile experiences.We’re extra excited if you...
* Have B2B SaaS experience
* Have startup experience* Familiar with remote work* Are comfortable with a bit of UX copywritingOur benefits and perks
* Top-tier Medical, Dental, and Vision benefits, including FSA
* Life Insurance, AD&D, STD and LTD benefits* EAP & monthly wellness stipend for your physical and mental health* 401(k) retirement plan to save for your future* Unlimited PTO for sick days and vacation days* New hire and monthly WFH office stipend to cultivate a better work environment* All-expenses paid company off-sites and free lunch bi-weekly at Company meetings* Professional development and mentorship* MacBook Pro or equivalent laptop* Flexible WFH schedule to manage your personal obligations* Flexible remote work environment: coffee shop, beach, or anywhere in between* ....and 4-day workweeks",

1+ yearsfull-timeremote
About GoLinks
Golinks allows companies to significantly increase productivity, by creating memorable short links for every internal company URL These internal link systems have been a standard for productivity at major companies.
About the role
Skills: Marketing design
Who we are
At GoLinks, we create products and experiences that make work easier for iniduals and teams. We believe that the knowledge people use every day to build products, collaborate with team members, and help customers should be readily accessible. We’re on a mission to connect employees with the information they need to be productive and successful at any place, at any time. Our remote-first startup thrives as a nimble and scrappy team and we are growing fast! We’re excited to bring on new team members who are inclusive, possess a growth mindset, and excel at what they do.
About the role
As a Paid Media Specialist, you will be responsible for managing our paid media channels. You will create, launch, test, and optimize campaigns to grow brand awareness, generate demand, and acquire leads.
What you’ll do
- Develop, implement, and optimize ad campaigns across Google, LinkedIn, Facebook, Instagram, and Twitter
- Strategize with Marketing Managers and cross-functionality to determine campaign strategies
- Conduct keyword research and audience targeting
- Implement rapid testing techniques to achieve meaningful results with statistical significance
- Manage budget for paid media with the guidance and support of relevant stakeholders
- Provide stakeholders with ongoing metrics of campaign performance and key actionable insights
- Adhere to industry best practices and find opportunities to align with new technologies or trends
Who you are
- At least 1 year of experience in a relevant role with PPC and paid social experience. You have experience with or have been responsible for all stages of paid media advertising.
- Grasp of paid channels. Extensive experience with Google Ads, LinkedIn Ads, Facebook/Instagram Ads, Twitter Ads. You understand the nuances of each platform and can know how to effectively utilize their core functions and features.
- Fail forward through testing. You understand how to execute high-volume testing to quickly identify positive indicators and deprecate non-performers. You understand how to isolate testing variables to correctly pinpoint why an ad is or is not performing well.
- Focused on numbers. Impressions, clicks, reach, conversions, CPC, CTR. You are focused on these metrics and thrive on quantitative results to drive success.
- Know who you’re marketing to. While you may not have experience with our specific personas, you understand the process of audience targeting to effectively market to the correct audience.
- Understand stages of the marketing funnel. TOFU, MOFU, BOFU acronyms should be no stranger to you. You understand best practices and strategies for each stage and can craft content accordingly.
- 4-year degree or equivalent work experience.
We’re extra excited if you...
- Have B2B SaaS experience
- Have worked with demand generation roles
- Been responsible for quantifiable KPIs
- Experience working on a distributed team or remote environment
- Have an eye for design sensibility
Our benefits and perks
- Top-tier Medical, Dental, and Vision benefits, including FSA
- Life Insurance, AD&D, STD and LTD benefits
- EAP & monthly wellness stipend for your physical and mental health
- 401(k) retirement plan to save for your future
- Unlimited PTO for sick days and vacation days
- New hire and monthly WFH office stipend to cultivate a better work environment
- All-expenses paid company off-sites and free lunch bi-weekly at Company meetings
- Professional development and mentorship
- MacBook Pro or equivalent laptop
- Flexible WFH schedule to manage your personal obligations
- Flexible remote work environment: coffee shop, beach, or anywhere in between
- ....and 4-day workweeks
Technology
Golinks allows companies to significantly increase productivity, by creating memorable short links for every internal company URL These internal link systems have been a standard for productivity at major companies.
About Culdesac
Our cities should be celebrated. They have been the largest driver of innovation in human history. But somewhere along the way, things broke and our quality of life suffered. We built our lives around our cars as cookie-cutter housing popped up around the country. Sprawl became commonplace, and we normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. We became more isolated and felt less connected to each other. It doesn't have to be this way.
We're building cities for people, not cars. Our team blends technology, real estate, and culture to reimagine our daily lives. We come from different backgrounds to bring a fresh perspective on what's possible. As a team, we keep a pulse on our community and what they need. We ride our e-bikes to lunch, host pop-ups on construction sites and make 16-acre cornstarch art pieces. We cultivate these relationships and bring our community closer together so they can experience the neighborhood they deserve.
About the role
Who We Are:
Culdesac is a real estate and technology start up that build’s cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $170 million mixed-use neighborhood development for 1,000 residents opening in 2022. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.
Read more about our vision, our product, and how we are changing how people live, work, and move:
Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)
The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times
Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg
New Arizona Development Bans Residents From Bringing Cars - WSJ by Wall Street Journal
11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)
We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Zigg Capital, Initialized Capital, and Y Combinator
The Role
As a People Operations Generalist at Culdesac, you will be an integral part of building a sustainable and forward-thinking People & Operations team.
We’re seeking a People Operations Generalist who c hampions a best-in-class team culture, adding delightful touches throughout the employee life cycle and in our physical/virtual team spaces. You will focus on stewarding and constantly improving elements of the employee lifecycle, especially in Talent Management, Employee Engagement & Culture, and Benefits.
In addition to championing team culture, you will help us anticipate future people operations needs, looking around corners to plan for our future as a company, while maintaining and iteratively improving experiences and processes in the here and now.
The Requirements
While our role description represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.
Experience partnering with the broader team to facilitate, communicate and implement HR programs, policies, and other rollouts that both support business goals and ensure compliance with state and federal regulations. This is more important to us than a specific # of years of experience, but we expect most to need at least 3-5 years in the industry to gain this experience.
Experience in designing and maintaining process documentation , streamlining operational processes, and researching and providing recommendations on new technologies and services that enhance operations and the employee experience. You handle confidential and proprietary information with utmost care.
Broad experience coordinating subject matter experts in HR, compensation, benefits, legal, and business leaders to ensure proper execution of policies and practices.
Passion for problem solving ; you consider yourself scrappy, and self-motivated. You are someone who can and work well with tight deadlines and are willing to roll up your sleeves to execute on the details of a plan or process that you designed at the strategic level.
Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.
Locations
We're headquartered in Tempe, AZ, with our office located in the heart of downtown Tempe. We encourage employees to work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. We also have remote positions, and we work hard to create a first-class, remote-friendly environment.
Benefits & Perks
🏥 Benefits package includes options for medical, dental, and vision.
🥚 Family Planning Benefits.
🐣 Parental Leave. Up to 12 weeks paid time off for qualifying events.
🏦 401K Savings.
🖥️ Work from home stipend. Up to $500 for equipment paid by the company.
🌎 Co-Working Stipend. $100 per month paid by Culdesac for space intended for work productivity directly related to Culdesac business (e.g. co-working space pass for the day). Remote employees only.
🚲 Mobility Stipend. Up to $500 to invest in employee micro-mobility setup (eg e-bike, e-scooter, micro-mobility accessories)
🛴 Car-Free Commuter Benefit $400 per month paid by Culdesac. Tempe Employees only.
Our Values
As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Our cities blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.
At Culdesac, we:
Work as a team
Be inclusive, drawing on the strengths of people who bring a different perspective.
Find ways to work together that overcome disciplinary and geographic separations.
Ship, including the last 10%
Be output oriented. Ship.
Our mission weaves us deep into people's lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.
Embrace the full stack
We have a competitive advantage in operationally complex, capital-intensive work.
Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.
Always remember Rule #0: learn from those who have done it before.
Ask people for feedback
Only users know if we’re creating value for them.
We get better by observing behavior and asking others how we can improve.
Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.
Design for humans
The messiness of human preferences and decision making is the rich soil where our product grows.
Human paradoxes and contradictions are our opportunity to create joy.
Next Steps:
If you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we'll respond to you within a week.
If we move forward, here's our typical process:
A 30-minute video call with our People Operations Leader to understand your high-level background and cover logistics & expectations.
A 30-minute take home assignment.
A 45-minute video call with our Head of People to review the take home and answer case study questions.
A 45-minute video call with our COO overviewing how you would fit in Culdesac’s mission, vision, and culture.
A final 30-minute video call with our CEO overview of a list of company scenarios.
At each step, we leave time for you to ask us questions. We look forward to hearing from you!
Technology
We're using Django, GraphQL, Apollo, React, and Typescript to build top-notch property management and mobility solutions for our future residents.
We're looking for talented engineers who can scope, implement, and ship complex engineering projects on time. Contact us if you're excited about the opportunity to create and own Culdesac's technical roadmap!
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As our Head of Marketing, you will be directly responsible for accelerating CoinTracker’s user growth through brand awareness, content marketing, social media, public relations and events. You will also be in charge of building and leading CoinTracker’s Marketing team.
You will
Hire and lead the Marketing team to make CoinTracker the strongest brand in the cryptocurrency space
Manage product launches (new exchanges, new features, new partnerships) across all organic channels
Drive new user registrations by marketing country launches and partner integrations
Ship blog posts and emails to grow distribution
Grow CoinTracker’s social media presence across Twitter, Meta, Reddit
Experiment with new awareness channels for CoinTracker (e.g. influencers, podcasts)
Some of the skills we're excited about
10+ years of experience in Brand Marketing and Product Marketing
Experience building the brand of an early-stage beloved product, including providing valuable insights into the customer needs. Proven ability to build a strong narrative.
Experience managing a team of high-performing Marketers
Experience scaling a company from 10s of people to 100s
Highly aligned with our company values
Genuine interest in cryptocurrency and personal finance
Work effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Linear, Notion, Slack, Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
As the founding member of CoinTracker's system administration team, you will facilitate strong productivity and security with best-in-class internal hardware, software, and processes. You will also play a critical role in defining CoinTracker’s culture.
1-year outcomes
Systems and processes that facilitate security and ease of use for internal tooling, including SSO, one-click provisioning and de-provisioning for employees, and remote hardware reset
Comprehensive security best practices taught to every existing employee and new employees on their first week
All new hires have all their hardware and software provisioned before their start date
Robust internal systems help-desk deployed with 100% adherence to internal SLAs
Zero security breaches
SOC 2 Type II compliance maintained
You will
Ensure that our team is rapidly and seamlessly onboarded to and off-boarded from all systems
Work cross-functionally with our security, infrastructure engineering, finance, and people teams to make every CoinTracker successful
Help CoinTrackers troubleshoot technical issues and support them with their hardware and software needs so that they can be highly productive
Build, manage, and scale our hardware management system, including ensuring international delivery for all new team members before their start date
Enforce a rigorous set of security standards across the organization
Setup a Single-Sign-On (SSO) solution that integrates with all of our existing tooling
Some of the skills that we are excited about
3+ years of system administration experience at a high-growth tech company
Experience setting up, managing, and scaling technical operations and processes
Strong working knowledge of Apple systems and software
Understanding of script execution and troubleshooting (e.g. Bash, Python)
Experience managing a successful SOC 2 audit
Experience setting up single-sign-on (SSO)
Strong background administrating software such as GitHub, Google Workspace, Notion, Slack, Zoom
Genuine interest in cryptocurrency and personal finance
Works effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Linear, Notion, Rippling, Slack, Zendesk, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
This is a remote role open to candidates in the Greater Delhi Area, those located in APAC region countries.
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity:
Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. As a Product Support Specialist at CoinTracker you'll delight our customers with world-class customer support and help make cryptocurrency accessible to everyone.
1-year outcomes
Participate in onboarding and training two new hires
Expand our internal and external knowledge with at least 2 weekly contributions (new articles, edits or video content)
Close an average of 150 support tickets per week
Maintain an average quality score of 90% or above
You will:
Answer technical customer inquiries via email
Generate high-quality educational resources for our users and team
Work collaboratively with our product team and engineers to understand, prioritize and implement customer feedback
Learn and grow with a fast-growing team
Some of the skills and knowledge we’re excited about
1-3+ years of previous SaaS Support experience and high volume support
Foundational knowledge of cryptocurrency DeFi, NFTs, and/or blockchain technology
Experience distilling complex ideas into more simple terms, like teaching others a new board game
Observing patterns and solving puzzles
We are looking for someone who is or has
Clear and proficient in written communication in English
Empathetic, positive, patient, and excited to help users' solve their pain points
Organized, reliable, independent, and productive
Comfortable with mathematical and financial topics
Excited about providing fast-paced support in a high-growth startup
Looking to learn about startup support in a hands-on manner
Able to work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As the founding client services Account Manager at CoinTracker, you will be the trusted advisor for some of our largest customers. You will define the strategy for our VIP concierge service and account management efforts. As our eyes and ears in the field, you will find new use cases and help our customers solve their most pressing problems. You will be a highly visible product expert in CoinTracker's offerings, learning, knowing, and teaching how to work with and leverage our latest solutions.
You will
Build out a framework for providing delightful, white-glove experiences to strategic CoinTracker clients
Develop new and existing relationships to drive adoption and retention of CoinTracker’s products
Work directly with clients to understand their goals and motivations, and deliver empathetic resolutions to product and technical needs
Work with our partners to understand their highest priority customers
Collaborate with our internal engineering, design, product, and partnership teams to inform the product roadmap
Some of the skills we're excited about
Customer-first attitude with a strong sense of empathy
A background working with VIP or high net worth iniduals
A passion for personal finance and investing
We're looking for someone who
Is excited to build out their own vertical in a high-energy organization
Loves to experiment, iterate and learn rapidly
Enjoys building relationships with clients and ensuring their success
Is passionate about cryptocurrency or other technology helping to bridge gaps in financial equity and prosperity
Is productive, resourceful, and an effective problem solver
Thrives in an early-stage startup environment with less stability and more ambiguity
Works effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Shape the future of personal finance, tax preparation, and accounting for every cryptocurrency user by building products people love.
1-year outcomes
15 major product features/improvements/redesigns shipped that significantly improve the user experience and/or top-level metrics by 10%+ each
Average of five minor product improvements or fixes shipped per 2-week sprint that each successfully addresses the pain points of at least 10 reported users
Help increase NPS by 20%
Reduce 30-day churn on subscriptions to <5%
You will
Invent and ship products that lead crypto to the next level of adoption, working cross-functionally with design, engineering, partnerships, tax, support, and others from conception to launch
Own and execute the full roadmap for one or more product areas, such as quality, portfolio, tax, mobile, international, and web3
As the third PM to join, flex into related competencies such as Marketing and User Research as needed
Represent CoinTracker and your products compellingly and humbly to the company and the broader crypto ecosystem
Some of the qualifications we are excited about
2+ years shipping beloved products at scale as a product manager
Extremely passionate about and active user of cryptocurrency
Ability to collaborate effectively across engineering, design, partnerships, and other key stakeholders
Shrewd ability to prioritize
Experience in an early-stage high growth startup environment
Work effectively in a remote setting and able to overlap with our core hours of 9AM to 12PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Join our tight-knit, early-stage distributed customer support team that thrives on solving interesting user issues and providing empathetic, human-centered support. As an early member of the support operations team, you will support our quickly growing customer support team and make impactful improvements on the speed, accuracy, and quality of support at CoinTracker. You will also act as a trusted expert in the support organization, helping implement initiatives to create world-class customer experiences.
You will
Perform moderate data visualizations and analytics to present insights using tools such as Google Sheets, Coda, and Looker
Collaborate with support team members, leadership, and other teams to provide needed support and ensure projects are delivered within scoped timeline
Assist with onboarding of new hires on the support team, ensuring new hires have the right access required for their roles
Some of the skills we're excited about
2+ years experience configuring and supporting tools such as Zendesk, Guru, and other customer support applications
2+ years experience assisting in project management lifecycles within a support organization
1+ years experience using tools such as Looker, Tableau, and Google Sheets to visualize and gain insight from support or business-related data
1+ years experience writing training or enablement materials for internal audiences
Excellent written and verbal communication skills
We're looking for someone who
Is excited for, and talented in, the nitty-gritty of support operations
Has a customer-centric attitude with previous experience working in a support team and with support data
Is passionate about cryptocurrency or other technology helping to bridge gaps in financial equity and prosperity
Thrives in an early-stage startup environment with less stability and more ambiguity
Works effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
1-year outcomes
Decrease average support time to resolution
Decrease time-to-onboard for new support hires
Increase support project success by refining project management process
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Design CoinTracker to make cryptocurrency portfolio tracking, tax compliance, and personal financial management intuitive and seamless for everyone.
1-year outcomes
Designed and shipped improvements to core user journeys that successfully improve the UX and/or top level metrics by 3x
Dozens of examples of public recognition for excellent design, including from everyday users and top critics alike
Favorable engagement and retention metrics versus other crypto tax and portfolio products
Help NPS increase by 20%
Reduce 30-day churn on subscriptions to <5%
You will
Design and ship products that lead crypto to the next level of adoption, working collaboratively with product management, engineering, partnerships, tax, support, and others from conception to launch
Deeply understand the needs and feelings of CoinTracker’s product, users, and would-be users, including through direct engagement and research
As an early designer on the team, flex cross-functionally into user research, motion design, content design, rapid prototyping, and other areas
Represent CoinTracker and your products compellingly and humbly to the company and the broader crypto ecosystem
Some of the qualifications we are excited about
3+ years shipping beloved products at scale as a product designer
Active and passionate user of cryptocurrency
Ability to collaborate effectively across engineering, product management, partnerships, and other key stakeholders
Experience building consumer products where ease of use and delight made the difference
Experience in an early-stage high growth startup environment
Work effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS

full-timeremote / remote
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your mission
Lead CoinTracker’s growth team to accelerate the adoption of CoinTracker to over 50% of crypto users globally.
1-year outcomes
Cross-functional growth team of 8 hired (engineering, design, product, marketing, data)
Deployed a high-velocity experimentation culture enabling 5 growth experiments to be run per week
Growth optimization resulting in 100%+ aggregate improvement in acquisition, conversion, retention, and/or monetization
Built industry-leading growth culture and infused it into the DNA of all CoinTracker teams
You will
Scale our growth team from a small scrappy team to a high performing cross-functional growth team of dozens
Lead and manage CoinTracker’s growth team
Set the vision and key objectives for the growth team, and work with the team to successfully deliver on them
Work closely with the executive team to shape and execute the company’s mission and strategy
Teach, promote and instill a growth mindset across the company
Some skills that we're excited about
3+ years of experience leading the Growth function of a high growth consumer product used by millions
Demonstrated impact on accelerating core growth metrics
Ability to hire and manage high performers
Interest in cryptocurrency
This role may be a good fit if you
Have led a growth team to successfully improve acquisition, conversion, retention, and/or monetization on a consumer product used by millions of users.
Thrive in an early-stage high growth startup environment
Are passionate about cryptocurrency
Work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Linear, Notion, Slack, Zendesk, Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Mission
Establish CoinTracker’s first enterprise business line and drive millions in revenue or millions of new users.
Your opportunity
Join our tight-knit early-stage distributed team that thrives on interesting challenges and building magical products that improve people's lives. As a Partnerships Lead, you will be directly responsible for owning CoinTracker's relationships in a new business unit that drives significant user acquisition. You will be creating a new business in cryptocurrency that will impact millions of people and the future of finance.
You may enjoy this role if you
Love thinking about business strategy and product partnerships
Are extremely organized, a strong multi-tasker, and work efficiently in ambiguous scenarios
Like working cross-functionally from legal to tax to engineering to product to design to customer support and beyond
You will
Identify, analyze, and capitalize on new business opportunities for CoinTracker to grow
Own, cultivate, and grow CoinTracker's relationships with external parties
Develop and execute on CoinTracker's partner strategies to align with the product and business goals
Work cross-functionally internally to understand & communicate business objectives and partnerships, as well as drive the strategy and negotiation process with external partners
Help make CoinTracker the most trusted crypto tax product by partners
Some of the skills that we are excited about
Productive, resourceful, and an effective problem solver
Experience building partnerships within the technology/startup space (bonus: in fintech and/or cryptocurrency)
Successful track record of developing and growing strategic partnerships
Ability to build coalitions around an idea
Genuine interest in cryptocurrency and personal finance
Strong communicator with deep experience presenting to senior managers and getting deals done
Experience working within a fast-paced, high-growth technology startup
Highly aligned with CoinTracker’s values
Work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Shape the future of personal finance, tax preparation, and accounting for every cryptocurrency user by building products people love.
1-year outcomes
15 major product features/improvements/redesigns shipped that significantly improve the user experience and/or top-level metrics by 10%+ each
Average of five minor product improvements or fixes shipped per 2-week sprint that each successfully addresses the pain points of at least 10 reported users
Help increase NPS by 20%
Reduce 30-day churn on subscriptions to <5%
You will
Invent and ship products that lead crypto to the next level of adoption, working cross-functionally with design, engineering, partnerships, tax, support, and others from conception to launch
Own and execute the full roadmap for one or more product areas, such as quality, portfolio, tax, mobile, international, and web3
As the third PM to join, flex into related competencies such as Marketing and User Research as needed
Represent CoinTracker and your products compellingly and humbly to the company and the broader crypto ecosystem
Some of the qualifications we are excited about
2+ years shipping beloved products at scale as a product manager
Extremely passionate about and active user of cryptocurrency
Ability to collaborate effectively across engineering, design, partnerships, and other key stakeholders
Shrewd ability to prioritize
Experience in an early-stage high growth startup environment
Work effectively in a remote setting and able to overlap with our core hours of 9AM to 12PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Design CoinTracker to make cryptocurrency portfolio tracking, tax compliance, and personal financial management intuitive and seamless for everyone.
1-year outcomes
Designed and shipped improvements to core user journeys that successfully improve the UX and/or top level metrics by 3x
Dozens of examples of public recognition for excellent design, including from everyday users and top critics alike
Favorable engagement and retention metrics versus other crypto tax and portfolio products
Help NPS increase by 20%
Reduce 30-day churn on subscriptions to <5%
You will
Design and ship products that lead crypto to the next level of adoption, working collaboratively with product management, engineering, partnerships, tax, support, and others from conception to launch
Deeply understand the needs and feelings of CoinTracker’s product, users, and would-be users, including through direct engagement and research
As an early designer on the team, flex cross-functionally into user research, motion design, content design, rapid prototyping, and other areas
Represent CoinTracker and your products compellingly and humbly to the company and the broader crypto ecosystem
Some of the qualifications we are excited about
3+ years shipping beloved products at scale as a product designer
Active and passionate user of cryptocurrency
Ability to collaborate effectively across engineering, product management, partnerships, and other key stakeholders
Experience building consumer products where ease of use and delight made the difference
Experience in an early-stage high growth startup environment
Work effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
About CoinTracker
Applying
Please apply directly on our careers page — applications via YC are unmonitored!
Overview
CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.
Our mission is to increase the financial freedom and prosperity of iniduals and companies.
Some things we’re proud of:
💲 Over $50B in crypto assets are tracked on CoinTracker
📈 Profitable and growing rapidly
🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders
💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more
🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google
About the role
CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.
Some things we’re proud of:
📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google
Learn more about our mission, culture, and hiring process.
Your opportunity
Join as an early member of our Talent team. Get in at the ground floor as we work to build the strongest team in the cryptocurrency space. As an early member of the talent team, you will build, drive, and scale our hiring systems & processes to attract and close top-tier candidates. You will also play a critical role in defining CoinTracker’s culture.
1-year outcomes
40 people hired
Offer:close rate to ≥75%
Average time to offer to ≤21 days
Average time to hire to ≤30 days
Strong aligned hiring scorecards for all active roles
Diverse candidate pipelines for all roles we are hiring
You will
Work directly with hiring managers and the founders to identify, attract, engage, assess, manage, and hire candidates
Build processes and systems that scale the hiring function
Build and contribute to a company culture that enables people to do their life’s best work
Some of the skills we are excited about
2+ years of successfully recruiting top talent in a high growth startup environment
Love of team-building
Strong interpersonal and sales skills
Passionate about financial products and/or cryptocurrency
Able to work effectively in a remote setting and overlap with our core hours of 9 AM to 12 PM PT
What's it like working at CoinTracker?
We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.
If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.
Technology
Our engineering process includes:
- Code reviews
- Continuous integration
- Multiple daily automated deployments to production
- Automated testing with >85% code coverage
Some of the technical challenges we face are:
- Lots of data — billions of data points to track transactions and market pair prices.
- Data structures & algorithms — automated transfer detection, cost basis tracking, tax optimization, and more. Your CS fundamentals finally come in handy!
- Scalability — some cryptocurrency users, such as algorithmic traders, accumulate millions of transactions per year. CoinTracker needs to work seamlessly for those power crypto traders.
- Blockchain — whether it's running our own nodes, implementing xPub address generation and traversal, or parsing smart contracts to seamlessly support decentralized trading, we get our hands dirty with core blockchain technology.
- Technical complexity — integrating with hundreds of exchanges and blockchains, and supporting thousands of cryptocurrencies means we have to methodically architect our software and build critical monitoring systems to deliver a robust and accurate platform.
Our tech stack is:
- Web: HTML, Javascript, React, CSS, Sass
- Mobile: React Native, Expo, GraphQL
- Backend: Python, Flask, GraphQL, Postgres, Redis, Python RQ
- Infrastructure: GCP, AWS
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Senior Software Engineer Full-Stack at Jasper, you will report to the Engineering Manager. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* You'll build extensible and modular code and patterns to make our application flexible* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 6+ years professional experience with VueJS, NextJS or another modern JavaScript web framework (React, Angular, etc.)
* Experience building and working with a text-editor (yjs, Prose Mirror, Code-mirror, Monaco, etc.)* Experience working with GraphQL* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting business* Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.Our current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* Ship fast, sustainably, and simply - We move quickly without over-complicating but with a minimum of debt* Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",

full-timeremote
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Senior Product Manager at Jasper, you’ll be a key member of the product team. You will have the opportunity to be part of a best-in-class product organization that delivers delightful customer experiences and pushes the boundaries on using AI to write great content. In this role, you own the product's long-term strategy and roadmap and ensure the right product gets built at the right time. You will focus on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* Lead and guide product direction working closely with cross-functional team of engineering, design, analytics, and marketers
* Define experiences that help mitigate active and passive churn.* Propose and run tests to improve the experience in those key moments.* Work with a dedicated design and engineering team to research, ideate, user test, build MVPs and scale successful tests* Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional partners, working with the analytics team to deeply understand user behavior and engagement metrics, and competitive analysis* Turn ambiguous problems and big ideas into a roadmap of features, experiments, and research with minimal guidance* Understand how your products work and how to measure short- and long-term success* Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy waysWhat you will bring to Jasper:
* 8+ years of experience delivering highly successful and innovative software products and product teams.
* Proven ability to translate strategy into sound operational plans and roadmaps.* Shipped creative and highly successful self-serve products; involved in end-to-end product process from conceptualizing, building, shipping, and scaling products.* Track record of building experiences that effectively solve a customer pain point resulting in significant business impact* Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.* Passionate about metrics and data* Demonstrated ability to analyze data from a variety of sources, identify key insights, identify opportunities, and inform product decisions, with a bias to action and experimentation* Excels at communicating with team, partners, and executives with clarity, salience, and urgencyThe Product Management values that guide us:
* Building products without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* *Ship fast, sustainably, and simply ** - We move quickly without over-complicating but with a minimum of debt Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Staff Software Engineer Back-End at Jasper, you will report to the Engineering Manager on the platform team. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 7+ years professional experience with NestJS, Websockets or similar development tools
* 5+ years professional experience with service oriented architecture* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting AI business* Collaborative and bring a growth-mindset to learn new approaches and technologiesOur current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* *Ship fast, sustainably, and simply ** - We move quickly without over-complicating but with a minimum of debt Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Software Engineer Front-End at Jasper, you will report to the Engineering Manager. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* You'll build extensible and modular code and patterns to make our application flexible* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 2+ years professional experience with VueJS, NextJS or another modern JavaScript web framework (React, Angular, etc.)
* Experience building and working with a text-editor (yjs, Prose Mirror, Code-mirror, Monaco, etc.)* Experience working with GraphQL* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting business* Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.Our current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* Ship fast, sustainably, and simply - We move quickly without over-complicating but with a minimum of debt* Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Senior Software Engineer Front-End at Jasper, you will report to the Engineering Manager. Be part of a select group of developers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our company is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* You'll build extensible and modular code and patterns to make our application flexible* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 6+ years professional experience with VueJS, NextJS or another modern JavaScript web framework (React, Angular, etc.)
* Experience building and working with a text-editor (yjs, Prose Mirror, Code-mirror, Monaco, etc.)* Experience working with GraphQL* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting business* Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.Our current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* Ship fast, sustainably, and simply - We move quickly without over-complicating but with a minimum of debt* Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Staff Software Engineer Front-End at Jasper, you will report to the Engineering Manager. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* You'll build extensible and modular code and patterns to make our application flexible* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 6+ years professional experience with VueJS, NextJS or another modern JavaScript web framework (React, Angular, etc.)
* Experience building and working with a text-editor (yjs, Prose Mirror, Code-mirror, Monaco, etc.)* Experience working with GraphQL* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting business* Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.Our current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* Ship fast, sustainably, and simply - We move quickly without over-complicating but with a minimum of debt* Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
About Jasper AI, Inc.
Want to revolutionize Content Creation with Artificial Intelligence?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. On pace to be one of the fastest growing start-ups, we are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
About the role
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
The Director of Product Support is responsible for supporting customers’ technical needs and ensuring their successful use of Jasper. We are looking for an experienced support leader to join our team and take on direct responsibility for a growing portion of our business. You will build and lead a worldwide team of highly skilled managers and specialists to deliver effective and efficient service. This role is key to driving and delivering world-class client experiences supporting a rapidly evolving and fast-scaling support environment and a complex SaaS product business. You will own the customer experience in your product area(s) by planning for and building a team, analyzing KPIs and implementing process improvements to improve team performance, coaching and developing a team or managers, and liaising directly with Product and Engineering counterparts.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper
- Create and drive a comprehensive customer success strategy for the technical support team. This includes effective hiring, onboarding as well as an operational plan including specifics around the people, process and technology required to achieve it
- Define success criteria and establish key operational metrics to track
- Develop standards for handling customer issues and escalation path to ensure customer satisfaction and drive successful outcomes
- Responsible for ensuring success for the (Go-to-market) GTM rollout of support programs.
- Identify the pain points, trends, and issues that our users and customers face. Most importantly, you will resolve those issues by directly fixing problems and by working together with the Sales, Engineering, and Product teams
- Provide world-class Customer-first Support to our ever-growing customer base with your unsurpassed customer service and problem-solving capabilities
- Investigate and resolve customer issues via our ticketing system or in real-time through Helpscout.
- Ability to work on time-sensitive issues and provide timely resolution and clear customer communication
- Assist clients with configuration and connection to other systems such as Surfer SEO, Grammarly, Copyscape, and DeepL.
- Work with the product engineering team to communicate bugs or other issues to be fixed and incorporated into future releases.
- Create or update customer-facing product documentation.
- Building successful relationships with our customers, both internal and external.
What you will bring to Jasper:
- 3+ years people management and leading a Customer Support/Experience function
- The ability to speak to non-technical customers when troubleshooting technical issues.
- Excellent written and verbal communication skills in English. Solutions-oriented problem-solving and critical thinking abilities.
- Exceptional interpersonal skills - you care about people and are passionate about helping others. Empathetic.
- Self-starter and excited to work in an ever-changing environment. Highly motivated with a strong work ethic and good judgment. Technical writing skills.
Benefits & Perks
- Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
- Monthly Wellness Reimbursement
- Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely
- A MacBook Pro and the gear you need to get work done
- Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectives
Our goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Technology
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Principal Software Engineer Front-End at Jasper, you will report to the Engineering Manager. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* You'll build extensible and modular code and patterns to make our application flexible* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 10+ years professional experience with VueJS, NextJS or another modern JavaScript web framework (React, Angular, etc.)
* Experience building and working with a text-editor (yjs, Prose Mirror, Code-mirror, Monaco, etc.)* Experience working with GraphQL* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting business* Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.Our current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* Ship fast, sustainably, and simply - We move quickly without over-complicating but with a minimum of debt* Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",

full-timeremote
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Product Manager at Jasper, you’ll be a key member of the product team. You will have the opportunity to be part of a best-in-class product organization that delivers delightful customer experiences and pushes the boundaries on using AI to write great content. In this role, you own the product's long-term strategy and roadmap and ensure the right product gets built at the right time. You will focus on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* Lead and guide product direction working closely with cross-functional team of engineering, design, analytics, and marketers
* Define experiences that help mitigate active and passive churn* Propose and run tests to improve the experience in those key moments* Work with a dedicated design and engineering team to research, ideate, user test, build MVPs and scale successful tests* Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional partners, working with the analytics team to deeply understand user behavior and engagement metrics, and competitive analysis* Turn ambiguous problems and big ideas into a roadmap of features, experiments, and research with minimal guidance* Understand how your products work and how to measure short- and long-term success* Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy waysWhat you will bring to Jasper:
* 5+ years of experience delivering highly successful and innovative software products and product teams.
* Proven ability to translate strategy into sound operational plans and roadmaps.* Shipped creative and highly successful self-serve products; involved in end-to-end product process from conceptualizing, building, shipping, and scaling products.* Track record of building experiences that effectively solve a customer pain point resulting in significant business impact* Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.* Passionate about metrics and data* Demonstrated ability to analyze data from a variety of sources, identify key insights, identify opportunities, and inform product decisions, with a bias to action and experimentation* Excels at communicating with team, partners, and executives with clarity, salience, and urgencyThe Product Management values that guide us:
* Building products without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* *Ship fast, sustainably, and simply ** - We move quickly without over-complicating but with a minimum of debt Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
"
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
As a Principal Software Engineer Back-End at Jasper, you will report to the Engineering Manager on the platform team. Be part of a select group of engineers that work on increasing Jasper’s competitive advantage with proprietary technology and unique product offerings. You will have the opportunity to be part of an engineering team using advanced GPT-3 technology and work close with our AI & Data team and Product Managers. The excitement of working on a cutting edge tech stack and to develop and expand your skillset and career.
Our team is passionate about supporting new employees and growing a culture of collaboration. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. Our three founders and executive committee are passionate about people and want to share the opportunity to be part of this experience.
This role is open to candidates located in the US and can be remote based.
What you will do at Jasper:
* You will have the opportunity to work on a variety of projects including product enhancements, new features, integrations, billing and work as part of a small team with a product manager and product designer
* Be a part of the core development team that will form the foundation of the top AI content creator tool in the market* You'll be part of teams building and maintaining highly-scalable API's for Jasper* Solve technical problems of high scope and complexity and take on special projects as a lead* Interact with customers and take the feedback to build intuitive features with our product teamsWhat you will bring to Jasper:
* 10+ years professional experience with NestJS, Websockets or similar development tools
* 7+ years professional experience with service oriented architecture* Desire to own your work, and deliver features from start to finish* Desire to work in a quickly growing and exciting AI business* Collaborative and bring a growth-mindset to learn new approaches and technologiesOur current stack:
* Backend: Typescript, NestJS, Websockets
* Frontend: Typescript, React (NextJS), GraphQL* DigitalOcean, Google Cloud Platform, Vercel* PostgreSQL, Redis, Hasura GraphQL Engine* Docker, KubernetesThe Engineering values that guide us:
* Engineering without ego - We own our work, but within the framework of the team. We see features through to the end while respecting our team members' ideas
* Strong opinions, loosely held ** - We fight for our ideas, but are open to hearing others' suggestions* *Ship fast, sustainably, and simply ** - We move quickly without over-complicating but with a minimum of debt Scale each other ** - We support and teach each other every day in order to be the strongest team possibleBenefits & Perks
* Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
* Monthly Wellness Reimbursement* Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely* A MacBook Pro and the gear you need to get work done* Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectivesOur goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
",
About Jasper
About the role
Want to revolutionize Content Creation with AI?
Launched in February 2021, Jasper.ai has scaled from 0 to over 55,000 happy and paying customers. We are backed by Y-combinator and other notable investors whose mission is to help the world write better content using artificial intelligence.
The Product Support Specialist (PSS) is responsible for supporting customers’ technical needs and ensuring their successful onboarding and use of Jasper and all our integrations. Product Support Specialists are responsible for post-sales technical support for customers and assisting them in proactive and reactive ways. PSS’s should help customers evaluate solution implementation, understand how to utilize it, integrate it into their existing systems, and successfully deploy and troubleshoot any issues with it.
What you will do at Jasper
- Identify the pain points, trends, and issues that our users and customers face. Most importantly, you will resolve those issues by directly fixing problems and by working together with the Sales, Engineering, and Product teams
- Provide world-class Customer 1st Support to our ever-growing customer base with your unsurpassed customer service and problem-solving capabilities
- Investigate and resolve customer issues via our ticketing system or in real-time through Helpscout.
- Troubleshoot and resolve account issues.
- Ability to work on time-sensitive issues and provide timely resolution and clear customer communication
- Post-sales engineering assistance to help prospects understand the technical capabilities of the software and how it can fit into their organization’s existing systems.
- Assist clients with configuration and connection to other systems such as Surfer SEO, Grammarly, Copyscape, and DeepL.
- Work with the product engineering team to communicate bugs or other issues to be fixed and incorporated into future releases.
- Create or update customer-facing product documentation.
- Replicate customer reported issues and transfer to a developer report with clear reproduction steps and analysis
- Ability to recognize the severity of issues and react appropriately
- Feedback to support team colleagues to develop product knowledge and understanding
- Escalate complex data fixes and summarize the investigation and observations.
- Building successful relationships with our customers, both internal and external.
What you will bring to Jasper:
- 2+ years customer-facing or user-facing experience
- The ability to speak to non-technical customers when troubleshooting technical issues.
- Excellent written and verbal communication skills in English. Solutions-oriented problem-solving and critical thinking abilities.
- Exceptional interpersonal skills - you care about people and are passionate about helping others. Empathetic.
- Self-starter and excited to work in an ever-changing environment. Highly motivated with a strong work ethic and good judgment. Technical writing skills.
Benefits & Perks
- Comprehensive Health, Dental and Vision Coverage for our Employees and Families (Jasper.ai covers 100% of the premium for employees), 401(k) program with company matching, and time-off to encourage a healthy work-life balance
- Monthly Wellness Reimbursement
- Jasper.ai is headquartered on Sixth Street in Austin, TX. Employees are welcome to work in the office or remotely
- A MacBook Pro and the gear you need to get work done
- Growing a new business can be chaotic so we strive for a fun, creative, and collaborative work environment to help us meet our objectives
Our goal is to be a erse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
About Portal
At Portal, we're building Shopify for Service Businesses. Our mission is to power the next generation of modern service companies. We help marketing agencies, accounting firms, and many other types of businesses to sell and deliver their services online.
While it is straightforward to set up a Shopify store and sell a physical product on the Internet, entrepreneurs that want to provide a service on the Internet have to stitch together apps and are unable to offer clients a streamlined experience under their own brand. We want to change this by giving service businesses the building blocks (messaging, payments, etc.) to design their own product and offer their clients a modern streamlined experience.
In February 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.
About the role
At Portal, we're building Shopify for Service Businesses. We want to make it easy for entrepreneurs anywhere to start and scale service businesses: marketing agencies, bookkeeping firms, recruiting agencies, and thousands of others.
While it is straightforward to set up a Shopify store and sell a physical product on the Internet, entrepreneurs that want to sell and deliver a service on the Internet have to stitch together SaaS apps, and even then are unable to offer clients a streamlined experience under their own brand. We want to change this by giving service businesses the building blocks (messaging, payments, etc.) to design their own product and offer their clients a modern streamlined experience.
In February 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.
About the role
In this role you will be adept at both building relationships and resolving issues. You will be the primary technical point of contact for all Portal customers and build a deep understanding of our technical architecture and be ready to troubleshoot any issues. You will own or orchestrate resolution of cases, help build strong partnerships, and provide an unparalleled support experience for all customers.
What you are
Prior experience troubleshooting technical issues and responding to customers
Comfortable debugging code to find issues
Have experience working with some log system (CloudWatch, NewRelic, Datadog, etc.)
Excited by more ownership and the opportunity to have a meaningful impact
Prior US work authorization required, we can transfer existing H-1B or similar visas on a case by case basis
We are looking for someone who can work remotely from the US
What you'll do
Primary technical point of contact for Portal customers.
Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers setup and maintain their Portal.
Take end-to-end ownership of issues, including initial troubleshooting and identification of root cause by analyzing logs, code, and supporting tools.
Work in close collaboration with Engineering, Product, and QA to build an understanding of the product and provide input on the roadmap.
Collect information and document bugs with Engineering for product issues that are impacting customers.
Know the technical architecture and specifics of Portal, and be ready to troubleshoot issues.
Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.
Technology
React TypeScript Go DynamoDB AWS Lambda
Updated over 3 years ago
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